CHI - Community Health of South Florida

Everglades

Star Star Star Star No Star 66 Reviews

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Reviews

StarStarStarStarStar Staff is Courteous professional and prompt  —    (Patient since 2023)

Staff is Courteous professional and prompt


StarStarStarStarStar Excellent customer service. —    (Patient since 2022)

Excellent customer service.


StarNo StarNo StarNo StarNo Star Dr don't speak English, and rush ture medical ... —    (Patient since 2022)

Dr don't speak English, and rush ture medical visits


StarStarStarStarStar I always receive great service and it's not a v... —    (Patient since 2023)

I always receive great service and it's not a very long wait time.


StarStarStarStarNo Star Friendly staff very helpful. Ms. Salomon Matide... —    (Patient since 2022)

Friendly staff very helpful. Ms. Salomon Matide was so helpful. I really appreciate her. Only thing I would recommend from my observation as a nurse myself is better communication skills between the staffs. Other than that really nice and respectful.


StarStarStarStarStar Great experience I was pleased with my vist —    (Patient since 2022)

Great experience I was pleased with my vist


StarStarStarStarStar Una atención agradable y sali muy ra —    (Patient since 2022)

Una atención agradable y sali muy rápido


StarStarStarStarStar Atmosphere is beautiful people are kind  —    (Patient since 2022)

Atmosphere is beautiful people are kind


StarStarStarStarStar Son muy amable y excelente servicio  —    (Patient since 2022)

Son muy amable y excelente servicio


StarStarStarStarStar Estoy muy contento con los servicios de la doct... —    (Patient since 2022)

Estoy muy contento con los servicios de la doctora Gloria González y con chi


StarStarStarStarStar Very helpful and polite!! —    (Patient since 2022)

Very helpful and polite!!


StarStarStarStarNo Star Chi is always very professional and caring  —    (Patient since 2019)

Chi is always very professional and caring


StarStarStarStarStar La doctora Gloria González es lo mejor mi A1C m... —    (Patient since 2022)

La doctora Gloria González es lo mejor mi A1C me ha bajado por ella,pero las oficinas donde se reselva el transporte de CHI no sirven para nada te dicen que el transporte está reservado y es mentira por eso he perdido varias citas con mis doctores,


StarStarStarStarStar The Doctor Gloria Gonzalez is a very profession... —    (Patient since 2022)

The Doctor Gloria Gonzalez is a very professional.


StarStarStarStarStar Estoy muy contento con la doctora gloria Gonzál... —    (Patient since 2022)

Estoy muy contento con la doctora gloria González


StarStarStarStarNo Star I like the fact that I can be seen relatively q... —    (Patient since 2022)

I like the fact that I can be seen relatively quickly


StarStarStarStarStar Buen trabajo enes clinica. Dra Gloria muy atent... —    (Patient since 2021)

Buen trabajo enes clinica. Dra Gloria muy atenta y paciente. Gracias


StarStarStarStarStar Staff is very professional and very caring. —    (Patient since 2021)

Staff is very professional and very caring.


StarNo StarNo StarNo StarNo Star Fustrated with this place —    (Patient since 2022)

Since Dr Robin Lopez (she was there for years and new her patients) left, there has been 3 doctors in time of 6-8months, I've had 6 online and in-person appt to get referrals and make sure my meds are in the pharmacy. I have not received referrals after requesting them at every appointment. The last time I went I requested that I have enough refills for important meds (for high blood pressure, pain and reflux) at the pharmacy, and instead I found out they cancelled my blood pressure and reflux meds. My pain meds were reduced with no explanation. Now we have to go again, and wait for almost a month if I want an in-person appointment. I can't wait to find another place.


StarNo StarNo StarNo StarNo Star Terrible terrible service —    (Patient since 2021)

I will not be returning to this office. My first visit took nearly 4 hours. The staff forgot about me in the check up room. I walked around the entire office. Not a soul in sight. They were all in the break room having a staff meeting. They thought all their patients had gone. Then they scheduled a telehealth appointment for lab work results. The appointment was fine, but with a different doctor from a different facility. She was actually very pleasant and informative. Then two weeks later, I get an alert that I have another appointment - i did not schedule this appointment - at Everglades. I drive over to the office only to be told that this appointment I didnt schedule was a telehealth appointment (not mentioned anywhere in the notification I received). So I drive home. I receive a call from the nurse to check me in, and she says, "the doctor will call you now." I wait over an hour. No call. I step away from my phone for ten minutes. Thats when the doctor calls. No voice message. No call back. And now I get this email asking me to review my visit. A visit that never took place (but was most likely billed for).


StarStarStarStarStar Thank you for being so kind and helping me when... —    (Patient since 2021)

Thank you for being so kind and helping me when noone else would. Your office is much appreciated. Good health and happiness to you and your staff.


StarStarStarStarStar I RECEIVED EXCELLENT SERVICE FROM DRA. GLORIA G... —    (Patient since 2021)

I RECEIVED EXCELLENT SERVICE FROM DRA. GLORIA GONZALEZ IN MY APPT BY PHONE.


Reply

Thank you!!

StarStarStarStarStar Everyone was very helpful and kind  —    (Patient since 2022)

Everyone was very helpful and kind


Reply

Thank you!

StarStarStarStarStar sh... —    (Patient since 2019)

I was there on Friday and Dr Gloria gonzaleZ she one of the best dr thanks and front desk they are so helpful


Reply

Thank you!!!

StarStarStarStarStar Convenient, safe reliable and still able to hel... —    (Patient since 2020)

Convenient, safe reliable and still able to help me throughout my issues


StarStarNo StarNo StarNo Star I had wait 2 hours just to get my lab work done... —    (Patient since 2020)

I had wait 2 hours just to get my lab work done. They are very slow, the only reason I chose this place was because of Dr. Robin Lopez and now that she is no longer there I’m looking for a new doctor! Dr. Lopez was the only one that would explain what is going on with you in detail so that I could understand. She really cared about her patients, which is more than I can say for they rest of the staff!


StarStarStarStarStar Excellent Service . O will return to this clin —    (Patient since 2019)

Excellent Service . O will return to this clinic


StarStarStarStarStar My appointment was for 10:45 I didn't get to s... —    (Patient since 2022)

My appointment was for 10:45 I didn't get to see the doctor until 1155. Dr Robin Lopez was great. Once the doctor came in things went really fast.


StarStarStarStarStar Dr. Lopez is my angel. She has saved my life. I... —    (Patient since 2020)

Dr. Lopez is my angel. She has saved my life. I pray that I can find a Dr. Who is half as good as her. Thank you so much.


StarStarStarStarStar Rebecca Jones —    (Patient since 2019)

The initial phone call went well. But when the doctor text me the link to connect I never connected with the doctor. Therefore I never spoke with her. I text if she could just call me and not do the audio/visual as I was unable to do it on my phone. I have left several questions unanswered.


StarStarStarStarStar The staff at Everglade are awesome.. —    (Patient since 2019)

The staff at Everglade are awesome..


StarStarStarStarStar All the staff is so good and friendly and the d... —    (Patient since 2019)

All the staff is so good and friendly and the doctor Lopez is so nice she cares for the people


StarStarStarStarStar It was great and alot of help —    (Patient since 2019)

It was great and alot of help


StarNo StarNo StarNo StarNo Star I checked in for the telehealth appointment and... —    (Patient since 2020)

I checked in for the telehealth appointment and waited more than hour for the interview but the "doctor" never came on line. What a sham operation! I STILL NEED TO GET TESTED!!!


StarNo StarNo StarNo StarNo Star The doctor never chekme out I was the last pati... —    (Patient since 2022)

The doctor never chekme out I was the last patient on her list and she chase to go home


StarStarStarStarNo Star They Listen and communicate back clearly and co... —    (Patient since 2022)

They Listen and communicate back clearly and concisely providing solutions even in circumstances far from ideal.


StarStarStarStarStar I like the Everglades office, first and most o... —    (Patient since 2019)

I like the Everglades office, first and most of all, because of the Doctor on staff . The front desk does a great job, which helps the people alot, it helps alot when there is a good team running the front desk. And ofcourse all the nurses are very professional. And who ever is the one cleaning that facility is doing a very good job, always nice and clean,including the bathrooms. Good staff all around.


StarStarStarStarStar I only. say : Thank you to all of you ...for ev... —    (Patient since 2022)

I only. say : Thank you to all of you ...for everything you for each of us ..(pacientes) You are Great. GodBless you.❤


StarStarStarStarStar Registration —    (Patient since 2019)

If financial information. Proof of address and or any other type of personal information is needed to update your records should be asked for prior to you arriving for your appointment. Don't like showing up to the clinic and ask for this information after the fact. It's not as if one walks around with all this information . Plus you don't have an option to send any of this information to an email address


StarStarStarStarStar Excellent provider! —    (Patient since 2019)

Ricardo is a phenomenal healing influence for my son. Thanks to him for his diligence and caring professionalism!


StarStarStarStarStar Dr. Robin Lopez is such a great Doctor!! I trul... —    (Patient since 2019)

Dr. Robin Lopez is such a great Doctor!! I truly trust her and would re omend her to any one that needs great Medical service.


StarStarStarStarStar I love DR. Lopez !!! She’s awesome  —    (Patient since 2022)

I love DR. Lopez !!! She’s awesome


StarStarStarStarStar I AM VERY GREATEFUL TO HAVE MY APPOINTMENT BY P... —    (Patient since 2018)

I AM VERY GREATEFUL TO HAVE MY APPOINTMENT BY PHONE I WOULD NOT BEEN ABLE TO COM TO MY DOCTOR DUE TO MY MEDICAL CONDITION.


StarStarStarStarStar From the staff up tol the Dr. Lopez; everyone... —    (Patient since 2020)

From the staff up until the Dr.Robin Lopez; everyone was so helpful, nice, efficient and knowledgeable of every question I had.


StarStarNo StarNo StarNo Star Very long wait. Dr. Lopez from is great talks t... —    (Patient since 2019)

Very long wait. Dr. Lopez from is great talks to you throughout.


StarStarStarStarStar Regular check up —    (Patient since 2022)

The personal and the doctor .


StarStarStarStarStar The best doctor's visit I've had in decades! Th... —    (Patient since 2020)

The best doctor's visit I've had in decades! The doctor spent lots of time listening to and addressing my concerns. She was thoughtful and thorough.


StarStarStarStarStar Left the area 10 years ago....went here then &  —    (Patient since 2020)

Starting from the front staff to MsRobin Lopez,PA they were fantastic.


StarStarStarStarStar Unfortunately have to go somewhere else to bad  —    (Patient since 2019)

I was turned down for care as you stopped taking United Healthcare you should have let me know that when you gave me the appointment instead of wasting my time and travel I have been with CHI for years and hate to leave!!!!!


StarStarStarStarStar I love all the staff very friendly and helpful.... —    (Patient since 2022)

I love all the staff very friendly and helpful.


StarStarStarStarStar Thank you doctor Lopez! She is the best!!! Than... —    (Patient since 2019)

Thank you doctor Lopez! She is the best!!! Thank you Iris for your lab work! I have a best doctors team!!!


StarStarStarStarNo Star Loving —    (Patient since 2019)

Once You Come In Contact With Dr. Lopez And Her Staff... They Are Very Welcoming And Dr. Lopez Care This Center I Rate A 5


StarStarStarStarStar Excellent Service, the front desk and nurses we... —    (Patient since 2022)

Excellent Service, the front desk and nurses were excellent, nice attitude and willingness to serve every single patient, from my perspective


StarStarStarStarStar The staff was very helpful and friendly. The wa... —    (Patient since 2023)

The staff was very helpful and friendly. The wait time was short and pleasant.


StarStarStarStarStar Thankful that the staff treated me with respect... —    (Patient since 2022)

Thankful that the staff treated me with respect. Front counter to the Doctor saying "good morning",to all patients in the waiting room. Clean facility.


StarStarStarStarStar I absolutely loved CHI. The staff was very help... —    (Patient since 2019)

I absolutely loved CHI. The staff was very helpful and friendly. I felt that they do care for people who are sick and have problems. I was refered by a friend of mine to go there, because my previous doctor, i felt like she did not care, she never gave me pain meds, she never refered me to a specialist. She didnt take time to sit with me and talk, and the pain i was going through was horrible, depressing and made me not want to live. Doctor Robin Lopez is the best doctor i have ever talked to, she took all kinds of test and she talked to me, took her time and dedication and i feel like i am in the right place now. i love CHI!!!


StarStarStarStarStar I see provider Robin Lopez, I love how attentiv... —    (Patient since 2022)

I see provider Robin Lopez, I love how attentive she is to my health concerns. I always leave there satisfied with the my visit.


StarStarStarStarStar I love Mrs. Lopez she is so caring about your h... —    (Patient since 2019)

I love Mrs. Lopez she is so caring about your health needs.


StarStarStarStarStar I am very pleased with the service I received a... —    (Patient since 2019)

I am very pleased with the service I received at CHI.


StarNo StarNo StarNo StarNo Star The wait time was ridiculous. My appointment wa... —    (Patient since 2022)

The wait time was ridiculous. My appointment was at 3:30pm, got there 30mins early and got seen at 6:20pm!! And not to mention setting appointment. It takes 2 weeks!


StarStarStarNo StarNo Star Receptionist —    (Patient since 2019)

At other locations there is a area off to the side 4 the receptionist to taking your financial information. At this Center there is no such area so you're expected to have a personal conversation on personal financial matters in front of people that you don't know. On top of that I myself do not get a pay stub. I asked if I can email my check stub since it's all electronic doI was told that they do do not have that kind of setup. To make matters worse my classification cosme to pay $56 for a doctor visit which I've never paid that amount. I make $12 an hour on a 40 hour work week. That amount that I paid for my visit seems very extreme. I need somebody from billing to contact me to clarify this situation.


StarStarStarStarStar As I walked in was well attended with a positiv... —    (Patient since 2019)

As I walked in was well attended with a positive attitude. The wait was about 8-12 mins. but seeing Doctor Robin Lopez.. she treated me well and took her time to listen and answered my questions. Glad I came in for a doctor visit and found a doctor who cares for her patients.


StarStarStarStarStar I’m very happy with my care giver Robin Lopez —    (Patient since 2019)

I’m very happy with my care giver Robin Lopez


StarStarStarStarStar  —    (Patient since 2022)

Five star rating is not enough to describe this facility I am very proud comfortable to say all service in this department above and beyond my expectations thanks very much


StarStarStarStarStar Robin Lopez was great, this was my first time s... —    (Patient since 2019)

Robin Lopez was great, this was my first time seeing her. The staff was pleasant and very professional. It was a very positive experience.


StarStarNo StarNo StarNo Star Wait time is about 2 hours.  —    (Patient since 2019)

Wait time is about 2 hours.