CHI - Community Health of South Florida

Doris Ison

Star Star Star Star No Star 616 Reviews

<<

Reviews

StarStarStarStarStar Exelent ! Staff excelente doctor clean and all ... —    (Patient since 2019)

Exelent ! Staff excelente doctor clean and all the protocols for COVID 19 xxxxx


StarStarStarStarStar So many different options to take care of my he... —    (Patient since 2019)

So many different options to take care of my healthcare needs!


StarStarStarStarStar Wonderful Dr —    (Patient since 2021)

The Dr wonderful and Kind


StarStarStarStarStar Dr Dean is amazing , but the costumer service ... —    (Patient since 2019)

Dr Dean is amazing , but the costumer service staff have lack of friendliness.


StarStarStarStarStar  —    (Patient since 2019)

I was late 30 minutes from my appointment and then turn me down they don't help people there because I am not a Spanish this place is racial


StarStarStarStarStar The team was very professional and courteous. —    (Patient since 2021)

The team was very professional and courteous.


StarStarStarStarStar Dr Perez is awesome takes time you don’t feel l... —    (Patient since 2019)

Dr Perez is awesome takes time you don’t feel like your being rushed out after 2 months to see her.


StarStarStarStarStar Great service and very fast —    (Patient since 2021)

Great service and very fast


StarStarStarStarStar The service were quickly in good manner of cust... —    (Patient since 2019)

The service were quickly in good manner of customer service. Thank You


StarStarStarStarStar  —    (Patient since 2019)

It was very comfortable and fast with all the protocols of higuene


StarStarStarStarStar If it's not broke, don't fix it. 😇 —    (Patient since 2020)

The online service, are very critical to our needs. From calling in medications and confirmation of all appointments.


StarNo StarNo StarNo StarNo Star My appointment was at 2:15 and I went inside at... —    (Patient since 2021)

My appointment was at 2:15 and I went inside at 4:45. I kept on complaining that I did t feel good and my blood pressure was high but yet no one cared


StarStarStarStarStar Excellent service I re —    (Patient since 2021)

Excellent service I recommend


StarNo StarNo StarNo StarNo Star Didn't get to see Dr. I never made it past the ... —    (Patient since 2021)

Didn't get to see Dr. I never made it past the registration desk at Womens Health dept.


StarStarStarStarStar I believe this visit has been the best one the ... —    (Patient since 2020)

I believe this visit has been the best one the doctor took her time to explain all medicine and ask me the right questions and provide the answers to it was worth the long wait also the nurse


StarStarNo StarNo StarNo Star Yes, I asked Dr. Estinvil for 2 referrals and ... —    (Patient since 2019)

Yes, I asked Dr. Estinvil for 2 referrals and a prescription and she called in the prescription but when I was able to go by and pick up my referrals they weren’t able to locate them. I didn’t go that evening or the following day because of family matters but when I went by Saturday and they were getting school children ready for school immunizations they couldn’t find anything left for me by Ms. Estinvil. Now hopefully I can get a message through to her from the general phone number that you have but seriously it probably won’t happen and I’ll have to make another appointment just to ask her where are my referrals and why weren’t they there when I went to pick them up two days later. Terrible service.


StarStarStarStarNo Star The staff is very courteous & takes care of the... —    (Patient since 2019)

The staff is very courteous & takes care of the needs of the patients.


StarNo StarNo StarNo StarNo Star Your Drs.need to keep thier teleconfrence App. ... —    (Patient since 2019)

Your Drs.need to keep thier teleconfrence App. Dr. Pratt didn't keep his and now I'm out of my medication!!!!


StarStarStarStarStar Great doctors kind and caring very professional... —    (Patient since 2021)

Great doctors kind and caring very professional and patient. Took their time and explained everything! Very happy with the care and level of attention that was given


StarStarStarStarNo Star Gracias por el mensaje, fui muy bien atendido p... —    (Patient since 2021)

Gracias por el mensaje, fui muy bien atendido por la recepcionista y la Dra. Kenia, pero la Persona que puso las vacunas no lo hizo bien, y después me enviaron a otra oficina y ahí me dijeron que tenía que pagar y por eso no recibí la orden de los exámenes de laboratorio, me retire de inmediato del hospital sin poder hablar con la Doctora.


StarStarStarStarStar :D —    (Patient since 2021)

nice people to talk to and helpful as well ! never a bother at all


StarStarStarStarStar Excelente buena atenci —    (Patient since 2021)

Excelente buena atención


StarStarStarStarStar Profesional , excellent attention good good goo... —    (Patient since 2019)

Profesional , excellent attention good good good


StarStarStarStarStar Our family is very thankful.  —    (Patient since 2021)

Our family is very thankful.


StarStarStarStarStar I am only 10 years old, but I give five stars, ... —    (Patient since 2021)

I am only 10 years old, but I give five stars, because my pediatric doctor was so amazing and so sweet . All of them were, the only thing that I did not like as the long wait.


StarStarStarStarStar I waiting so long in the registration , the i m... —    (Patient since 2021)

I waiting so long in the registration , the i miss my appointment in the same hospital


StarStarStarStarStar En urgencia fui muy bien atendida.Pero, lament... —    (Patient since 2020)

En urgencia fui muy bien atendida. Pero, lamentablemente espere la llamada de mi doctor con el appointment y nunca ocurrió


StarStarStarStarStar Alex —    (Patient since 2020)

My son and I have been coming to CHI for two years now and the service is very good across the board. I love seeing the same doctors, the front desk people are helpful, friendly and know you. The pharmacy is good. I recommend CHI all of the time.


StarNo StarNo StarNo StarNo Star Rude and Dirty  —    (Patient since 2021)

The staff is dirty and the facility feels very dirty.


StarStarStarStarStar Dr. Patchouco Theodore is a great doctor. —    (Patient since 2020)

Dr. Patchouco Theodore is a great doctor who helped me out when my back gave out during the pandemic. got me back on my feet. CHI helped me out during my fall out during the pandemic, I lost my job and my health insurance, my lower back gave out on me and I was in bed for almost three months, CHI helped me in my time in need, I was taken care of and I got my medication from their pharmacy and X-ray all under the Doris facility. Very attentive place.


StarStarNo StarNo StarNo Star The wait was well over 2 hours —    (Patient since 2021)

The wait was well over 2 hours


StarStarStarStarStar Excellent . —    (Patient since 2020)

I went to make the annual mammography then I took the opportunity the see the Doctor for a rash and itching on the skin of my hand. Amazing Doctor assisted me, nurses and front desk. Excellent Customer Service. Congrats!


StarStarStarStarStar Dr Philipe and nurses around her are more than ... —    (Patient since 2020)

Dr Philipe and nurses around her are more than excellent. Billing is something else.


StarStarStarStarStar Good service, kind professionals.  —    (Patient since 2021)

Good service, kind professionals.


StarStarStarStarStar Everyone very professional, polite.  —    (Patient since 2021)

Everyone very professional, polite.


StarStarStarStarStar Dr. Mcray is an amazing profess —    (Patient since 2020)

Dr. Mcray is an amazing professional


StarStarStarStarStar .. —    (Patient since 2021)

The lab staff and pharmacy staff were very friendly and helpful.


StarStarNo StarNo StarNo Star The doctors do not get back to their patients o... —    (Patient since 2019)

The doctors do not get back to their patients on a timely basis. I was left in the dark about my "patient portal". They wanted to send me to "Urgent Care" instead of refilling my asthma medication. That was absolutely unacceptable.


StarStarStarStarStar Rápido y fácil y muy contento con mi doctor riv... —    (Patient since 2019)

Rápido y fácil y muy contento con mi doctor riveron.


StarStarStarStarStar I love to go to chi I have a wonderful doctor t... —    (Patient since 2019)

I love to go to chi I have a wonderful doctor there the service is great and they really appreciate you there❤️


StarStarStarStarStar The service was excellent, and the employee was... —    (Patient since 2020)

The service was excellent, and the employee was excellent, and most of all thank you for having chairs for my us to sit in, because i had back pain that day.


StarStarStarStarNo Star The staff at the help desk was very polite and ... —    (Patient since 2019)

The staff at the help desk was very polite and promptly got my matter solved I had an emergency and she took several walks back to. See if any Dr had a call out or could make space for me till she found someone . The dr also took care of my needs just as I had an appt very thorough and concrerned the Behavior health depr


StarStarStarStarStar I find that is a great way to reach the patient... —    (Patient since 2019)

I find that is a great way to reach the patient’s that can not go to the clinic. Thank you


StarStarStarNo StarNo Star Better time of the waiting —    (Patient since 2021)

Good morning, It is recommended to improve the waiting time for medical attention


StarStarStarStarStar Thank you Healthcare Professionals!! —    (Patient since 2019)

I love my Dr. Torres and her staff wouldn’t trade her for anything. Very professional always caring for my health and always being attentive to any questions or concerns I have concerning my well being. Such a great Health Care professional and I honor her and her team for excellent service everytime I’m there.


StarStarStarStarStar I loved the female Doctor who provided me with ... —    (Patient since 2021)

I loved the female Doctor who provided me with care really professional and nice.


StarStarStarStarNo Star The doctors are good it is just that the last t... —    (Patient since 2021)

The doctors are good it is just that the last time I made an appointment to speak to provider via phone, they never called and I had to wait until July to finally see the doctor. But overall the Doctors and staff are nice.


StarStarStarStarStar My experience with all the helpful professional... —    (Patient since 2021)

My experience with all the helpful professionals here was great from start to finish. The staff, doctors and nurses are all very compassionate and caring.


StarStarStarStarStar The person who attended me at the X-ray he was ... —    (Patient since 2021)

The person who attended me at the X-ray he was very polite and helpful thank you


StarStarStarStarStar Quality medical care and personal attention —    (Patient since 2020)

Quality medical care and personal attention


StarStarStarStarStar My visit to CHI for my medical appointment.  —    (Patient since 2021)

From the check in, medical assistance taking my vitals, seeing my PCP and checking out was indeed a pleasant experience. My PCP, Dr. Amofah, took time to explain my lab results, one after the other, explained what needs to be done, including the medications that need changing, why and what it will do. That really made me appreciate what accessing health care is all about. I do appreciate CHI and it's staff. Thank you.


StarStarStarStarStar Fast and very professional service staff was ki... —    (Patient since 2021)

Fast and very professional service staff was kind and friendly


StarStarStarStarStar The woman at the lab was great at what she does... —    (Patient since 2020)

The woman at the lab was great at what she does. God is truly working through her. Made my whole experience comfortable and reassuring. Definitely will recommend CHI to everyone I know.


StarStarStarStarStar I needed professional help in dealing with a me... —    (Patient since 2020)

I needed professional help in dealing with a mental health issue. Drs. Desrosiers and Pratt have been tremendously helpful in restoring my ability to deal with the issue.


StarStarStarStarStar Satisfaction —    (Patient since 2021)

I was really surprised at the attention of the staff and the service I received. it's extraordinary


StarStarStarStarNo Star Good service. Nice dr. Tele health is great. Ha... —    (Patient since 2020)

Good service. Nice dr. Tele health is great. Have been a patient for over a year.


StarStarStarStarStar I've been with chi since I was a little girl. I... —    (Patient since 2019)

I've been with chi since I was a little girl. I love the people and the service. My doctor Toni Lalla Torres is always ready and willing to help me.


StarStarNo StarNo StarNo Star I am worth more than 15 minutes —    (Patient since 2019)

I was told that they could only spend 15 min with me.. I felt rushed and dehumanized as though i was just a number.. I matter to me and am worth more than 15 min. It made me so sad to learn the truth about the way Chi views me but none of this will change anything as you put business before the value of human lives. It breaks my heart to learn the truth however it will set me free as i will find a better way. A Doctor that sees my worth not a time limit. a facility where the change is invested in human beings not in their pockets or the business bottom line. You asked for a review and i have given you the truth. I know its a business but that can't and shouldn't take priority over the lives of the people who trust you and come to you in their time of desperate need as many people have no where else to go and so im thankful for Chi i just hope the diction makers or "bean counter" would factor in time and value of Human life when figuring how much to charge and amount of time that's worth. Like i said its demoralizing dehumanizing and heartbreaking. Thank you for you reading this i hope it did not take more than 15 minutes.


StarStarStarStarStar The service was great. I have never had it this... —    (Patient since 2019)

The service was great. I have never had it this great


StarStarStarStarStar I love the Doris center it’s always clean amd t... —    (Patient since 2019)

I love the Doris center it’s always clean amd the staff is very informative


StarStarStarStarStar Thank you dr Moro we are very happy with fr mor... —    (Patient since 2021)

Thank you dr Moro we are very happy with fr more


StarStarStarNo StarNo Star Scheduling appointments during lunch hour is th... —    (Patient since 2019)

Scheduling appointments during lunch hour is the worse. I stood in line 17 minutes with swollen feet and ankles waiting to get checked in. Another 25 minutes to be called in the back and another 30 minutes waiting for the doctor. 😩😩


StarStarNo StarNo StarNo Star  —    (Patient since 2020)

I went to my postpartum appointment and I told the doctor that my private part had been ugly, she examined me and minutes later she did a procedure without anesthesia, it was too painful for me. I regret that I let her proceed and make me feel so much pain


StarStarStarStarStar Excellent.care!!! My dr. And her assistant went... —    (Patient since 2021)

Excellent.care!!! My dr. And her assistant went above and beyond and truly made me feel like they really do care about my well-being.


StarStarStarStarStar GM The people I encounter at CHI were amazing ... —    (Patient since 2021)

GM The people I encounter at CHI were amazing friendly kind caring sincere The young lady who took my blood had the lightest touch I never felt the needle go in to my arm Truly an amazing culture at this location Amazing experience over all


StarStarStarStarStar The PA I worked with (Dr. Lalatorres) is phenom... —    (Patient since 2021)

The PA I worked with (Dr. Lalatorres) is phenomenal. It was like I had known her for years despite it being my first visit. She also had someone reach out the following day to ensure I had no problem picking up my prescription — something I haven’t experienced in the past. Highly recommend her.


StarStarStarStarStar Everytime I have an appointment with CHI my app... —    (Patient since 2019)

Everytime I have an appointment with CHI my appointment end up taking too long and I don’t leave until the clinic is closing past 4 pm. I don’t appreciate how slow the appointments are.


StarStarStarStarStar Very highly-anticipated...Thank You —    (Patient since 2019)

Very highly-anticipated...Thank You


StarStarStarStarStar My visit at SDHC was very professional and effi... —    (Patient since 2019)

My visit at SDHC was very professional and efficient. Staff and Provider Were on point and courteous. Thank You for making my visit a great experience.


StarStarStarStarStar Everyone was very nice and helpful. —    (Patient since 2021)

Everyone was very nice and helpful.


StarStarStarStarStar I like the one on one, face to face I receive.M... —    (Patient since 2019)

I like the one on one, face to face I receive.My Doctor answer all my questions and gives me the best advice on what to do.


StarStarStarStarStar I love being a CHI patient, good attention and ... —    (Patient since 2019)

I love being a CHI patient, good attention and friends.


StarNo StarNo StarNo StarNo Star My appointment was at 10:30 and they didn't let... —    (Patient since 2021)

My appointment was at 10:30 and they didn't let me in at that time and i sat there for next 2 hours and eventually i left without seeing the doctor, they did not give me any good reason why they're not taking me in...


StarStarStarStarStar This facility has everything in 1 place —    (Patient since 2021)

This facility has everything in 1 place


StarStarStarStarStar Personal very friendlyI feel comfortable when ... —    (Patient since 2021)

Personal very friendly I feel comfortable when I visit this institution.


StarStarStarStarStar  —    (Patient since 2021)

Well done CHI. Elizabeth the MA that took care of me was delightful. The PA that did my exam was amazing as well. Actually so was the nice lady that checked me in, oh and the security guard at the desk was really nice too. I get the impression that you have good management that hires good people and treats them well. Please note that I have worked in healthcare for 20 years, so I am hypercritical. Thank you!


StarStarStarStarNo Star My visit was excellent attention, —    (Patient since 2019)

My visit was excellent attention,


StarStarStarStarStar Very good service and nurses and doctors are ve... —    (Patient since 2020)

Very good service and nurses and doctors are very nice


StarNo StarNo StarNo StarNo Star la señora Berta C, me atendió a mi a mi hijo co... —    (Patient since 2019)

la señora Berta C, me atendió a mi a mi hijo con muy mala actitud . la señora Berta c me pidió dos identificaciones; le enseñé mi ID y mi permiso de trabajo y como están expirado, me pidió mi pasaporte algo que nunca en visitas anteriores había sucedido su actitud era como de colocar obstaculo por que en mi tarjeta de seguro dijo que no estaba paga. algo que me descuentan de mi cuenta personal automáticamente los pagos. haciéndome esperar más de 45 minutos y tener un retraso en mi cita con el doctor Nuñez. nunca antes me habían atendido de tan mala forma y comportamiento hacia mi y mi hijo y quiero reportar el incidente con la señora Berta C para que no suceda con otras personas. la señora Berta C, se encuentra trabajando en las personas que reciben información antes de ver al doctor. hasta el doctor Edgar Nuñez me pregunto por mi retraso y le comenté de que me pidieron hasta mi pasaporte y su respuesta fue acaso esto es inmigración. Mrs. Berta C, treated my son with a very bad attitude. Mrs. Berta c asked me for two IDs; I showed her my ID and my work permit and since they are expired, she asked me for my passport, something that had never happened in previous visits, his attitude was like placing an obstacle because on my insurance card he said that I was not paid. something that the payments automatically deduct from my personal account. making me wait more than 45 minutes and have a delay in my appointment with Dr. Nuñez. Never before had they treated me in such a bad way and behavior towards me and my son and I want to report the incident to Mrs. Berta C so that it does not happen with other people. Mrs. Berta C, she is working on people who receive information before seeing the doctor. Even Dr. Edgar Nuñez asked me about my delay and I told him that they even asked me for my passport and his answer was perhaps this is immigration.


StarStarStarStarStar  —    (Patient since 2020)

Muy buena atención, médico y paramédicos..solo el personal de la puerta,algunos,tienen mala forma


StarStarStarStarNo Star It is very likely that I will recommend but it ... —    (Patient since 2020)

It is very likely that I will recommend but it takes so long just for you to see the doctor leave you in a room it seems like an 1 hour wait just waiting on the doctor to see you if that can get better everything would be better.


StarNo StarNo StarNo StarNo Star The wait time to be seen is ridiculous. I foll... —    (Patient since 2021)

The wait time to be seen is ridiculous. I followed directions my appointment was at 11:30 arrived at 11:00 and was not seen till 1:49. This is not the first time this has occurred, they do not value your time and have no regard for consistency. They truly could care less all they appear to want is your insurance money.


StarStarStarStarStar Very Happy with CHI —    (Patient since 2020)

I was very happy with the care provided by Dr. Amofah. He asks all the right questions and does his best to approach the problem from all angles.


StarStarStarStarStar Team and Staff —    (Patient since 2020)

Very professional, kindly, excellent job


StarStarStarStarStar The change in check for people without kids is ... —    (Patient since 2019)

The change in check for people without kids is annoying.


StarNo StarNo StarNo StarNo Star Unprofessional service —    (Patient since 2019)

They have no idea what they are doing. The lady at the desk, made me wait 20 minute to check in. Meanwhile, she was packing up to leave for the day. Which she mentioned to me as soon as she called me up to her desk. I made an appt. to have my nursing papers filled out and they had no idea what they were doing. Doctor Kelly Mudon basically said she didn’t want to fill those Papers out for me because she was not responsible for anything happening. Terrible terrible terribly service. Unbelievable. This staff needs to get it together. The unprofessionalism here keeps getting worse.


StarStarStarStarStar Good job, but there’s always room for improvement  —    (Patient since 2019)

Good job, but there’s always room for improvement


StarStarStarStarStar Very grratful with the treatment I received.  —    (Patient since 2021)

Very grratful with the treatment I received.


StarStarStarStarStar Excellent  —    (Patient since 2019)

Treated me well and respected. Brought me the medical care that I wanted.


StarStarStarStarStar Very Friendly and professional  —    (Patient since 2019)

Very Friendly and professional


StarStarStarStarStar It was amazing, the doctor are awesome, nice a... —    (Patient since 2021)

It was amazing, the doctor are awesome, nice and professional.


StarNo StarNo StarNo StarNo Star Never on time for the appointment appointment a... —    (Patient since 2020)

Never on time for the appointment appointment at 3:30 pm never call left at 4:30pm


StarStarStarStarStar They Have very professional and lovely staff —    (Patient since 2020)

They Have very professional and lovely staff


StarNo StarNo StarNo StarNo Star Worst attention ever, 2 and a half hours waitin... —    (Patient since 2020)

Worst attention ever, 2 and a half hours waiting past my appointment time and they didn't know what to do in order for a doctor to see me


StarStarStarStarStar  —    (Patient since 2019)

I like the staff attitude, always ready to assist patients, Very professional and my doctors are great Dr. Vasque and Dr. Lalla Torres


StarStarStarStarStar Please review patients insurance before appoint... —    (Patient since 2021)

Please review patients insurance before appointment time. Also since all patients can be seen, please offer options of payments for them to make a determination before informing them their insurance are not accepted at the clinic. Thanks


StarStarStarStarStar The young lady who took my blood made me feel e... —    (Patient since 2021)

The young lady who took my blood made me feel extremely comfortable even though I was terrified . great conversation and distraction skills by far the best experience I’ve had getting my blood work there


StarStarStarStarStar Service was fast insufficient people on great I... —    (Patient since 2021)

Service was fast insufficient people on great I really like the place thank you for having me as a patient


StarStarStarStarStar Friendliness I was there for covid vacc —    (Patient since 2021)

Friendliness I was there for covid vaccine


StarStarStarStarStar All the ladies that help me were great Follo... —    (Patient since 2021)

All the ladies that help me were great Following all particles for Covid-19 and super clean Thanks


StarStarStarStarStar I have been coming to CHI since 2006 —    (Patient since 2019)

I have been coming to CHI since 2006


StarStarStarStarStar The nurses and midwives are very friendly. Alwa... —    (Patient since 2020)

The nurses and midwives are very friendly. Always willing to answer any questions I as a patient might have. The one thing I wish can change is the waiting time.


StarStarStarStarStar  —    (Patient since 2021)

Excellent Customer Service


StarStarStarStarNo Star Farmacy —    (Patient since 2020)

Some time no good attention.


StarStarStarStarStar The services to get COVID vaccine was excellent —    (Patient since 2021)

The services to get the COVID vaccine was excellent


StarStarStarStarStar I was impresed to notice the high grade of amab... —    (Patient since 2020)

I was impresed to notice the high grade of amability and profesionalism of the staff , including the security personal .It Made feel a sensei of confort since the moment I arribes to the facilita. Congratulations to all.


StarStarStarStarStar I am happy with the services at CHI Doris Ison ... —    (Patient since 2019)

I am happy with the services at CHI Doris Ison Medical center. I am a patient for many years and always see an improvement in the facilities.


StarStarStarStarStar I appreciated it the fact that precautions are ... —    (Patient since 2021)

I appreciated it the fact that precautions are being taken at CHI due to COVID-19. I was a little nervous going into the large area where there would be many patients but everyone was socially distancing because of the setup CHI implemented.


StarStarStarStarStar I am impressed with the quality service and is ... —    (Patient since 2021)

I am impressed with the quality service and is looking forward to coming back...The service is exceptional and I was surprised about the programs in place to assist especially me who is out of a job with no health insurance.


StarStarStarStarStar They were so kind and patient!Recently found o... —    (Patient since 2021)

They were so kind and patient! Recently found out about my pregnancy and was far ahead. They took all the time to check on my baby and me all in the same day of my appointment. I’m happy for that.


StarStarStarStarNo Star Waiting time is okay and doctors work fine —    (Patient since 2021)

Waiting time is okay and doctors work fine


StarNo StarNo StarNo StarNo Star My appointment was a 2:00pm , 3:30pm and i was ... —    (Patient since 2021)

My appointment was a 2:00pm , 3:30pm and i was still waiting, I told the receptionist that I can’t wait anymore and if i can make an appointment for another day, he told me a nurse will call me , never happened


StarStarStarStarStar This place is very welcoming & affordable. They... —    (Patient since 2021)

This place is very welcoming & affordable. They have helped me through everything !


StarStarStarStarStar The whole process was very good,smooth and quic... —    (Patient since 2021)

The whole process was very good,smooth and quick


StarStarStarStarStar Nice people to deal with. —    (Patient since 2019)

Nice people to deal with.


StarStarStarStarStar Staff at CHI are nice and caring. They always r... —    (Patient since 2019)

Staff at CHI are nice and caring. They always remind me about appointments, the place is organized and neat, and they offered many services at the clinic. I am satisfied customer. Thanks CHI.


StarStarStarStarStar Amazing service and care. Thank you!  —    (Patient since 2021)

Amazing service and care. Thank you!


StarStarStarStarStar I Love CHI ... All the employees ( customer ser... —    (Patient since 2020)

I Love CHI ... All the employees ( customer service , doctors and nurses ) are very helpfull with good empathy for your problem . I LOVE !!!


StarStarStarStarStar  —    (Patient since 2021)

I received a proffesinal care i went to get Covid vaccine


StarStarStarStarStar Last I was was in chi 2 wks ago I was so impressed —    (Patient since 2019)

Last time I went I was impressed in how organized and everything was to get my Covid shot Line and everyone working accordingly and was very clear on where to go and such Thank you so much!!!


StarStarStarNo StarNo Star I find that the doctors here are really great. ... —    (Patient since 2019)

I find that the doctors here are really great. But the waiting time must improve. We wait too long for everything. Even after the doctor is finished with you, you still have to wait a long time to be released.


StarStarStarStarStar Very, very good, muchas gracias —    (Patient since 2021)

Very, very good, muchas gracias


StarStarStarStarStar  —    (Patient since 2021)

The staff were very friendly and helpful.


StarStarStarStarStar My sessions with both the therapist and Dr. Van... —    (Patient since 2021)

My sessions with both the therapist and Dr. Vanessa were very thorough. They were supportive and exhibited kindness and patience.


StarStarStarStarStar Muy buen servicio y todos los empleados muy ama... —    (Patient since 2020)

Muy buen servicio y todos los empleados muy amables y eficientes


StarStarStarStarStar Amazing!  —    (Patient since 2020)

I’m extremely thankful for all the beautiful ladies who assured me at my visit on the 18th of March! They were all kind, helpful, and definitely put me at ease throughout my treatments. This has been one the BEST OB/GYN visits I’ve had in my entire life. Thank you again!


StarStarStarStarStar Every one was really professional —    (Patient since 2020)

Every one was really professional


StarStarStarStarStar  —    (Patient since 2019)

As always, great treatment, I am very grateful to my doctor Romina Lee and other staff who are in charge of giving excellent attention


StarStarStarStarStar The staff was super nice  —    (Patient since 2021)

The staff was super nice


StarStarNo StarNo StarNo Star I waited 1:45 mins to be seen. When finally nu... —    (Patient since 2020)

I waited 1:45 mins to be seen. When finally nurse practitioner/dr. came to see me, there were no records of my previous appointments. Ultrasound results were not found. The nurse practitioner/dr. was clueless of why I was coming to see her. That seems to always been the case.


StarStarStarStarStar  —    (Patient since 2020)

Por favyor no hablo inglés. Si recomiendo,su clínica,muy profesionales


StarStarStarStarNo Star I was there for having xrays taken.  —    (Patient since 2021)

I was there for having xrays taken.


StarStarStarStarStar Sonogram appointment  —    (Patient since 2021)

First time to this location, no one explained anything to me, I had to ask where to go and sat down until called, wait time very very long. Like 3hours


StarStarStarStarStar Renewal —    (Patient since 2019)

Miss Tabitha Hunter is very professional and she has helped me over the last 12 years for this I say thank u c h i for being there for me


StarStarStarStarStar Dr. Alvarez-Gailana is the best GYN I’ve every ... —    (Patient since 2020)

Dr. Alvarez-Gailana is the best GYN I’ve every been with. She listens to every issue you have and finds a good solution for it.


StarStarStarStarStar Excelente atencion gracias —    (Patient since 2021)

Excelente atencion gracias


StarStarStarStarStar Personal muy amable y profesional. Espero no ca... —    (Patient since 2020)

Personal muy amable y profesional. Espero no cambien su espléndida atención.


StarStarStarStarStar I have phone and video appointments with Flor O... —    (Patient since 2019)

I have phone and video appointments with Flor Ochoa and Cristina Colon Del Toro. They are excellent and I have all my confidence in them.


StarStarStarStarStar I’m feeling OK with the communication of the CH... —    (Patient since 2019)

I’m feeling OK with the communication of the CHI!


StarStarStarStarStar Greatly appreciate the good services  —    (Patient since 2021)

Doctors, nurses and administrators are higher recommend as affective and prompt to services Thank you for your dedication in this difficult time


StarStarStarStarStar Dr Martha Perez is an awesome doctor who cares ... —    (Patient since 2019)

Dr Martha Perez is an awesome doctor who cares about her patients. Very thorough, explain wells and spend time to understand her patients so that she can give them the best care. She is an asset to CHI!


StarStarStarStarStar Very good experience  —    (Patient since 2021)

Very professional. Very nice people working there.


StarStarStarStarStar Easy access to my teleconference appointment. T... —    (Patient since 2019)

Easy access to my teleconference appointment. The nurse who contacted me prior to the appointment was very patient as I gave her information. Dr. R. Lee was very helpful. She has excellent bedside manner and is a terrific listener. She answered all my questions to my satisfaction.


StarStarStarStarStar Since the pandemic started CHI has been great f... —    (Patient since 2019)

Since the pandemic started CHI has been great for a person like me that has problem with my health.


StarStarStarStarStar The unit clerk was very helpful not only to me ... —    (Patient since 2020)

The unit clerk was very helpful not only to me but other costumers


StarStarStarStarStar Highly recommended! CHI has wonderful doctors w... —    (Patient since 2020)

Highly recommended! CHI has wonderful doctors who care, remember who you are and follow up meticulously.


StarStarStarStarStar Wait time  —    (Patient since 2021)

The wait time is horrible, they schedule you at a certain hour and ask you to be there 30 minutes prior. You arrive as instructed and you still wait 1 hour to not be seen.


StarStarStarStarStar My visit was organized, prompt, affordable (bec... —    (Patient since 2021)

My visit was organized, prompt, affordable (because I do not have medical insurance) the staff was nice and friendly.


StarStarStarStarStar Everyone I met was helpful, courteous, friendly... —    (Patient since 2021)

Everyone I met was helpful, courteous, friendly and very professional. I am so very grateful to have received my second vaccine through your health center. Shante was so lovely and kind. It was the most pain free shot I’ve ever received! Thank you Dr. Amofah for going out of your way to be so accommodating in the midst of our pressing and unusual situation. I’m very thankful and eternally grateful.


StarStarStarStarStar Excellent job you do at CHI! —    (Patient since 2021)

Excellent job you do at CHI!


StarStarStarStarStar Loving. Your. Service —    (Patient since 2019)

I love you all service the doctor that I have is excellent I wouldn't change her 4 nothing in this world she is wonderful helpful and caring when it comes to me as her patient thank you so much. To my doctor dr. Munda


StarNo StarNo StarNo StarNo Star NO STARS —    (Patient since 2021)

Is no stars an option? I would never go back to a CHI if my life depended on it. You don't listen to patient needs. Dr. O asked many how many times was I depressed, suicidal, bi polar..... not at all. Tired and can focus and she gives me a sedative. I've been late to work and constipated for 2 days straight now. Thanks asshole, I never been late to my job. At least it got excused when I explained the poor service I got and provided them the medication info.


StarStarStarStarStar Very good very nice and good atten —    (Patient since 2021)

Very good very nice and good attention


StarStarStarStarNo Star I would give 5 starts but the wait was a bit to... —    (Patient since 2021)

I would give 5 starts but the wait was a bit too much since my appointment was at 3:30 and I didn’t get seen by the doctor until around close to 5. But the doctor is really nice and so are the nurses.


StarStarStarStarStar Good customer service, personnel very professio... —    (Patient since 2020)

Good customer service, personnel very professional


StarStarStarStarStar Doctor was very informative and transparent. —    (Patient since 2020)

Doctor was very informative and transparent.


StarStarStarNo StarNo Star Great people work thereThe phone service needs... —    (Patient since 2020)

Great people work there The phone service needs improvement sometimes they don't know what you need


StarStarStarStarStar Excellent service! Clean and orderly environmen... —    (Patient since 2021)

Excellent service! Clean and orderly environment. Very skilled and interested people there. Wonderful!


StarStarStarStarStar Very good experience, everyone was friendly and... —    (Patient since 2021)

Very good experience, everyone was friendly and very helpful.


StarStarStarStarStar Very one was so very nice and friendly.  —    (Patient since 2021)

Very one was so very nice and friendly.


StarStarStarStarStar Dr.pratt was very nice and helpful.and staff wa... —    (Patient since 2021)

Dr.pratt was very nice and helpful.and staff was also.


StarStarStarStarStar  —    (Patient since 2021)

The midwife who attended me, very cold and disliked. Nothing polite and friendly. I would not be serviced by her again.


StarNo StarNo StarNo StarNo Star Gradually, in the past 2 years service/care has... —    (Patient since 2019)

Gradually, in the past 2 years service/care has been getting from very good to mediocre to poor so, it's not just the pandemic. Transportation has not picked me up 3 out o 6 times. Mom 1/25/21 I was not called to see the Dr until I complained even though I signed up. Pharmacy: the worst. Calls not answered. Poor help. Number calling system NOT followed, etc., etc., I'm not going back once my Medicare kicks in. My usual ARNP K. Heath is ECELLENT but couldn't see her on Mon. I didn't like substitute, a doctor.


StarStarStarStarStar Telephone visit, extremely convenient and safe... —    (Patient since 2020)

Telephone visit, extremely convenient and safe.


StarStarStarStarStar The consultation was very good —    (Patient since 2021)

The consultation was very good


StarStarStarStarStar Very professionally done.  —    (Patient since 2021)

Very professionally done.


StarStarStarStarStar Professional and courteous services  —    (Patient since 2020)

Professional and courteous services


StarStarStarStarStar Chi centers are very professional, pleasant and... —    (Patient since 2019)

Chi centers are very professional, pleasant and thorough.


StarStarStarNo StarNo Star The doctors at CHI are great. But It took too ... —    (Patient since 2019)

The doctors at CHI are great. But It took too long to be called in and then too long in the room before the Doctor actually came in to see me. Something should be done about the wait time. I had a 2:00 pm appointment but I left CHI at 4:45 pm, most of this time was spent waiting.


StarStarStarStarStar Professional Service —    (Patient since 2019)

Professional Service The staff were all very positive and professional.


StarStarStarStarNo Star  —    (Patient since 2019)

They called rario, the attention was very friendly and although I speak Spanish they were very attentive to ask and respond with kindness.


StarStarNo StarNo StarNo Star The wait time is terrible. —    (Patient since 2020)

The wait time is terrible.


StarNo StarNo StarNo StarNo Star The doctors are horrible they don’t really take —    (Patient since 2020)

The doctors are ok. They don’t really take the time out to listen to the client. I have been telling each doctor my meds are not working for me and nothing yet. I’m over it all I’m pissed 😡


StarStarStarStarStar Muchas gracias a la doctora y todo el equipo po... —    (Patient since 2020)

Muchas gracias a la doctora y todo el equipo por el trato que siempre me dan.


StarStarStarStarStar The help of the pediatrician and the nurses was... —    (Patient since 2021)

The help of the pediatrician and the nurses was exceptional


StarStarStarStarStar Excellent service, fast and courteous, well org... —    (Patient since 2021)

Excellent service, fast and courteous, well organized.


StarStarStarNo StarNo Star Wait exceeded 2 hours. The doctor appeared dist... —    (Patient since 2019)

Wait exceeded 2 hours. The doctor appeared distracted spaced out


StarStarStarStarStar I love Dr Elizabeth Philippe, but getting a hol... —    (Patient since 2020)

I love Dr Elizabeth Philippe, but getting a hold to her department is hard with CHI.


StarStarStarStarStar My appointment went well Dr Mudon is Fantastic ... —    (Patient since 2019)

My appointment went well Dr Mudon is Fantastic Help


StarStarStarStarStar Leonardo Alfonso-Galtes —    (Patient since 2019)

Please have an option to create a case file for patients who need their doctors to fill out forms for workplace accommodations. We both know that doctors will only listen to administration therefore I would like to submit to the admins the necessary forms and then have them ask my doctor to fill them out. Once filled out please email them to me. To try and set this up please call me at 701-540-1247 and leave me a detailed voice message and a direct line for me to call back. Basically because of work I'm only able to have phone sessions in Friday mornings as early as possible. I need to be able to speak with my therapist Alicia on a weekly basis and with my psychiatrist Dr. Beatriz D'Onghia once a month. For me to have the time on Friday mornings to have these sessions I need both Alicia and Beatriz to fill out some forms. The forms will allow me to miss work to attend the sessions. Please create a case file for me and try to communicate with me via email americanleo1787@gmail.com Thank you


StarStarStarStarStar  —    (Patient since 2020)

It takes time but the staff and Drs are respectful of your situation


StarStarStarStarStar My Dr is amazing! She listens and is sweet! —    (Patient since 2020)

My Dr is amazing! She listens and is sweet!


StarStarStarStarStar the lady who was at the front was very kind and... —    (Patient since 2020)

the lady who was at the front was very kind and fast service.


StarStarStarStarStar Getting an appointment was very easy with both ... —    (Patient since 2020)

Getting an appointment was very easy with both the nurse and doctor and the Marathon clinic was very accommodating and informative about the PCR COVID test. And the test went like clockwork.


StarStarStarStarStar I was able to see a doctor within hours of walk... —    (Patient since 2020)

I was able to see a doctor within hours of walking into the center. As an uninsured and unemployed resident of Miami-Dade; your center provides a necessary service to our community.


StarStarStarStarStar Es un servicio muy humano, respetuoso y acorde ... —    (Patient since 2020)

Es un servicio muy humano, respetuoso y acorde a las necesidades de los usuarios. Nunca me había sentido tan escuchada y acogida por un servicio médico


StarStarStarStarStar I didn’t receive a phone with the doctor or an —    (Patient since 2019)

I didn’t receive a phone with the doctor or anything


StarStarStarStarStar Dr. Diaz is just what I needed.I’ve seen other... —    (Patient since 2020)

Dr. Diaz is just what I needed. I’ve seen other professionals and did not desire to start treatment. They didn’t make me feel safe. Dr. Diaz made me feel like he listened. I wasn’t able to get my prescription after my appointment because i had a commitment, but i will come back, get it, and start treatment. I trust him.


StarStarNo StarNo StarNo Star Wait time is way too long especially when you h... —    (Patient since 2019)

Wait time is way too long especially when you have an appointment . My appointment was at 2:45 and i left almost at 6 , that is just plain ridiculous. Been coming here for 3 years and it never fails to happen


StarStarStarStarStar Very professional and courteous staff. —    (Patient since 2020)

Very professional and courteous staff.


StarStarStarStarStar Dr. Ahmed was great! She is easy to talk to and... —    (Patient since 2020)

Dr. Ahmed was great! She is easy to talk to and truly cares about your concerns. The process was simple and I was even able to get my labwork done in house. The young assistant (she's new) was wonderful. Friendly and warm.


StarStarStarStarStar Estoy muy contenta con toda la atención que le ... —    (Patient since 2020)

Estoy muy contenta con toda la atención que le dan a mi hija .. Muchas gracias


StarStarStarStarStar Chi services has gotten much  —    (Patient since 2019)

Chi services has gotten much better


StarStarStarStarStar All your personal is efficient and excellent —    (Patient since 2019)

All your employeers are excellent


StarStarStarStarStar Everybody was very professional, except a lady ... —    (Patient since 2020)

Everybody was very professional, except a lady from call center named, Latricia: tough, inpatient, lack of sweetness even though works with patients. She should be working in a police station instead


StarStarStarStarStar You guys have the best se —    (Patient since 2020)

You guys have the best service


StarStarStarStarStar Great service at laboratory to do my blood test... —    (Patient since 2019)

Great service at laboratory to do my blood test


StarStarStarStarStar Excellent One Stop Shop  —    (Patient since 2019)

I’ve been using CHI for 7 years for my health care needs and I continue to be impressed with the quality of the service and the fact that I’m able to to have most of my needs (wellness checks, labs, x-ray, mammogram, PAP, dental etc.,) handled at the same facility.


StarStarStarStarStar Beautiful people and faster services.  —    (Patient since 2020)

Beautiful people and faster services.


StarStarStarNo StarNo Star This is by far the worst experience I have had ... —    (Patient since 2019)

This is by far the worst experience I have had in my nearly 7 years as a patient. I don't understand why you keep giving appointments if the physicians are always 2 hours late. From the people behind the windows (that call the patient by waiving their hands - Come on, I am pretty sure you guys can come up with a better system) to the nurses that take forever to take the vitals until the moment the Dr. gets to your room... 2 hours have gone by. To top it off, I was offered to be seen by a different physician which I accepted since my PCP was overwhelmed and I was there just to get a prescription refill. I don't remember his name but I had never seen him before. Extremely disrespectful when going over my medical records, even questioning the list of medicines I am under. "You seem sure..." he said. Well, I AM sure of what I take. I don't know how you guys are going to do this and I honestly don't really care. You can't continue triple booking the physicians schedule. There is no way they can possibly see and pay attention to their patients if they are being called all the time because they have 20 more people to see and it is already 4 pm. I praise Dr. Martha Perez for being kind, always attentive and helpful. She is one of a kind but she has limits. And when that limit is reached, situations like this happen. I am open for further discussion of this matter if anybody is concerned about a long time patient (we are 5 in my household) that is about to look for a new healthcare provider Arturo Escribano 305-720-1929


StarStarStarStarStar Best Service —    (Patient since 2020)

CHI certainly provides the best service


StarStarStarStarStar 5 stars, Staff was super helpful and kind.  —    (Patient since 2020)

5 stars, Staff was super helpful and kind.


StarStarStarStarStar I made an appointment for my yearly at the begi... —    (Patient since 2020)

I made an appointment for my yearly at the beginning of November. I was asked did my insurance changed. I advised that it did not and it should say I have Avmed. The appointment taker confirmed and said ok. I showed up for my appointment on December 3rd at 9:15am and was told by Stephanie that I could not be seen because you guys do not take my insurance anymore. I called to complain while in the lobby and was told you guys do take it. A few minutes later was told you guys take Avmed, but not the kind I have. I left right after. Im extremely upset being that I was vetted by the representative BEFORE the appointment was made. If you guys did not take my insurance anymore the appointment should NOT have been made. The time I wasted between November-December 3rd, I could have already been seen by another Physician. Please do better.


StarStarStarStarStar It was to be able to talk to someone. —    (Patient since 2019)

It was to be able to talk to someone.


StarStarStarStarStar Highly recommend  —    (Patient since 2019)

I would recommend Doris Ison center to my friends and colleagues.


StarNo StarNo StarNo StarNo Star These people are incompetent and ghetto they ne... —    (Patient since 2020)

These people are incompetent and ghetto they never know how to do they're jobs and they always take hours


StarStarStarStarStar Very pleased with the service as always. —    (Patient since 2020)

Very pleased with the service as always.


StarStarStarStarStar Great 👍 services I’m happy with my doc  —    (Patient since 2020)

Great 👍 services I’m happy with my doc


StarStarStarStarStar Very professional and knowledgeable.  —    (Patient since 2019)

Very professional and knowledgeable.


StarStarStarStarStar Excellent care . Very professional staff . —    (Patient since 2019)

Excellent care . Very professional staff .


StarNo StarNo StarNo StarNo Star I would love to give a better review as the sta... —    (Patient since 2020)

I would love to give a better review as the staff and doctor were really nice however, I was at my appt for over 3 hours! And it wasn’t because of the patients, I could here the conversations between the staff and doctor clearly through the door of my room. Someone came and knocked a few times but they would get wrapped into a gossip and not enter. If they could just work on getting the patient in and out they would be the perfect office.


StarStarStarStarStar Keep the same label excelente clinic for pe... —    (Patient since 2019)

Keep the same label excelente clinic for people that can not have a good health insurance


StarStarStarStarStar Best place for professional and friendly help —    (Patient since 2019)

CHI is a place l used for decades while l didn't have health insurance. I just got health insurance and l still am coming to CHI. This place is organized, staff is professional and friendly, all your needs can be done in one visit with very few exceptions. I love CHI


StarStarNo StarNo StarNo Star No very good service in urgent care —    (Patient since 2019)

Well, I am a diabetic type 2 but for a three days I have really bad muscles pain and burning and sharp pain in my feet’s and legs. They discharge me with allergy medicine and something for the cough that was by my dry mouth because I was dehydrated. The following day went to the hospital and they take of my pains. I am a member of CHI since 2009. The service was very poor. I hope that somebody change that area.


StarStarStarStarStar  —    (Patient since 2020)

If your appointment is at 2 they gonna attend you like 3 hours later


StarStarStarStarStar Ms. Clark is very awesome!! She’s very patient ... —    (Patient since 2020)

Ms Clark is very awesome!! She’s very patient and allow you to speak and talk about whatever you need to get off your chest as long as it’s within the guidelines of her job. She makes me feel comfortable while speaking with her.


StarStarStarStarStar  —    (Patient since 2019)

Best caring doctor. Last two doctors I did not care fot


StarStarStarNo StarNo Star I had an appointment for 0930, I arrived at 090... —    (Patient since 2019)

I had an appointment for 0930, I arrived at 0900 as I always do. I finally was called into the exam to get my vitals done (1030) sat in office for another 30 minutes. I was not pleased. Why make an appointment for a certain and then wait 2 and half hours to be seen. At least let the patient know that things are running behind, don't ignore me.


StarStarStarStarStar It’s a perfect place for me.  —    (Patient since 2019)

It’s a perfect place for me.


StarStarStarStarNo Star Because of Dr Elizabeth Philippe I would recom... —    (Patient since 2020)

Because of Dr Elizabeth Philippe I would recommend CHI


StarNo StarNo StarNo StarNo Star No one ever called. They left me waiting all da... —    (Patient since 2019)

No one ever called. They left me waiting all day. I called 2 for a supervisor. At end of day they left me waiting after 5pm. I.never heard from anyone. An awful experience. A dy wasted waiting


StarStarStarStarStar To um it may cistern you do a great job may doc... —    (Patient since 2019)

To um it may cistern you do a great job may doctora. Especially Dr Mary swivel and Doctora Acuna they care about their locations and estado.


StarStarStarStarStar  —    (Patient since 2020)

Very bad because I wait por 40 minutes and never speak with Martha Pérez


StarStarStarStarStar Friendly staff always and excellent service.  —    (Patient since 2020)

Friendly staff always and excellent service.


StarStarStarStarStar Perfect super attention and super awesome profe... —    (Patient since 2020)

Perfect super attention and super awesome professional service. Thanks 🙏


StarStarStarStarStar Excellent Service —    (Patient since 2020)

The staff as well as the doctors are very friendly and courteous. the doctor was patient and knowledgeable. Was very satisfied how quickly i was able to receive a follow up appointment as well as the ordered test and labs.


StarStarStarStarStar Bad service —    (Patient since 2020)

When I went to the clinic for the scheduled appointment and 5 minutes before appointment I received a call from Dr. Perez assistance staying that she will not be able to meet with me. They inform me that she will make a video call instead. They send a link for me to get connected. I follow their instruction and after 1 hour waiting Mrs. Perez, she never answer. I loss my time and I never was able to see or talk to my primary care Mrs. Perez. For me is very unprofecional that a doctor called a patient 5 minutes before the appointment to cancel. It was raining like he'll that morning and I was waiting in the parking to go inside the clinic when I received the cancellation call from Mrs. Perez assistance. Then the video call was another wasting of time. If that the way Mrs. Perez take care of her patients I'm not interest it to keep treating with her. Thank you. Edwin Roman


StarStarStarStarStar Wonderful human beings that work at C. H. I. —    (Patient since 2019)

Rolando at the pharmacy excellent human being. God bless him and his family. the ladies dust in charge of the Coumadin classes at the pharmacy. She is excellent. I'm sorry I can't remember her name. God bless everyone at C. H. I.


StarNo StarNo StarNo StarNo Star They, for the most part, don’t care. —    (Patient since 2019)

They, for the most part, don’t care. CHI places it’s patients at the mercy of unmotivated or highly disgruntled employees. Their procedures and policies make you a victim of their convenience. Your time and effort is of no value!


StarStarStarStarStar I love the people they really care about there ... —    (Patient since 2019)

I love the people they really care about there patients ❤️


StarStarStarStarStar Dr. White was so kind and helpful! Super sweet ... —    (Patient since 2020)

Dr. White was so kind and helpful! Super sweet person and very informative. I can’t wait to see her again


StarStarStarStarStar I love CHI —    (Patient since 2019)

I love my CHI Hospital doctora. They are always so helpful and great me Like they really care. Also I can afford some of the medical services when I dont have medicaid


StarStarStarStarStar I'm very happy with everyone to help me with my... —    (Patient since 2020)

I'm very happy with everyone to help me with my necesites, they are care about a my health. Thank you 😊


StarStarStarStarNo Star Went to Radiology, pleasent experience, the new... —    (Patient since 2019)

Went to Radiology, pleasent experience, the new gowns are nice and comfortable.


StarStarStarStarStar Everyone is very welcoming and easy to work wit... —    (Patient since 2020)

Everyone is very welcoming and easy to work with and makes you feel very comfortable


StarStarStarStarStar 5 Stars for excellent service. Thank you.  —    (Patient since 2020)

5 Stars for excellent service. Thank you.


StarStarStarNo StarNo Star NEVER had my doctor visit —    (Patient since 2019)

i was checked in by phone. but NEVER had my doctor visit.... as a result of this i srill don't have my meds


StarStarStarStarStar Very pleased —    (Patient since 2019)

Easy and very friendly and professional. Great


StarStarStarStarStar Behavioral Health at CHI - Doris Ison Medical —    (Patient since 2019)

Despite the Doctors rotating every year or so the service they provide has always been amazing despite the waits during later times of the day. Definitely the place to go if you're struggling to find a good mental health facility for proper care to your needs.


StarNo StarNo StarNo StarNo Star Horrible —    (Patient since 2019)

I had an appointment with mental health on Monday 10/5/2020 at 3:45 pm at 3:35 pm I received a call while in the bathroom. I immediately called back at 3: 39 pm.Was told not to worry as my Doctor would shortly be calling me. Never was called back. I called that afternoon at 5:14 pm and was told they would relay the message and I would receive a call in the morning. What a joke!! It's now Saturday 8:36 and still no return call. Not a good way to run a place that deals with Mental Health issues. This is supposed to be a help to the community but in reality it's more of a burden then help.Also my mental health provider refuses to use a medication that I know works for me.


StarStarStarStarStar Great service! I would definitely recommend CHI... —    (Patient since 2019)

Great service! I would definitely recommend CHI to all of my family and friends. The clinic is there for the community, and the staff shows a genuine concern. I’m so thankful and grateful for CHI always being there!


StarStarStarStarStar I’m pleased with the service —    (Patient since 2020)

I’m pleased with the service


StarStarStarStarStar Always use full time in therapy with the psycol... —    (Patient since 2019)

Always use full time in therapy with the psychologist


StarStarStarStarStar Virtualmente es imposible obtener buena comunicac. —    (Patient since 2020)

Sinceramente no puedo dar un buen comentario debido a que la cita fue virtual y no en persona, sea como sea, de esa forma uno no puede expresarse muy bien. El trato es excelente y profesional. Solo espero la próxima cita sea personalmente.


StarStarStarStarStar Very professional team and always wil —    (Patient since 2020)

Very professional team and always willing to help


StarStarStarStarStar I like very much! I can receive a very enjoyab... —    (Patient since 2019)

I like very much! I can receive a very enjoyable appointment with my Family Doctor 👩‍⚕️ Perez. And was wonderful! She was very pacific and kindly with me like always! Like in personally way


StarStarStarStarStar You guys are very caring a service that I did n... —    (Patient since 2020)

You guys are very caring a service that I did not receive at Compass Health, I am so upset with the way did not care about me and apart from that I had to pay 250.00 every time out of pocket. I thank God that you guys care and please continue to do this always.


StarStarStarStarStar The staff was excellent.Very friendly. —    (Patient since 2020)

The staff was excellent.Very friendly.


StarStarStarStarStar All service is excellent.  —    (Patient since 2020)

All service is excellent.


StarNo StarNo StarNo StarNo Star SECURITY/TRANSPORTATION Departments  —    (Patient since 2019)

The only complaint I have are from 2 departments from location Doris Ison Health Center 10300 SW 216th Street Miami, FL 33190 (305) 253-5100 SECURITY GUARD: acting, walking, and talking to people like they are night club bouncer. If they are not hitting on the women that work there they are down talking to patient. Specially the officer with holding ranks with "STARS". TRANSPORTATION DEPARTMENT: This is a never ending battle with this department they pick up people when ever they want to. I have missed appts because of them. They lied saying they have contact you but when ask why didn't they leave a voicemail they say they don't have to. I have arrived and they are all outside just hanging and then the lady in charge of the transportation deparment tells me, they are in the road picking up clients not realizing they are all parked outside. The lady that is in charge of the transportation department says she's never going to be remove because her daughter works in administration. So I HIGHLY DOUBT she will be remove, there for I'm writing to the news media to see if there could be an investigation done. I tried bringing up this issue up various times and the last time I waited to see Mr. Brodes H. Hartley, Jr. security came and forced me out of the building thru the back door like if I was some type of criminal. Transportation department needs to hand out/email CONFIRMATION when someone schedule's. Besides these two department I have nothing negative to say the doctors, the pharmacy, every desk personnel, the kitchen staff, the cleaning crew, have given nothing but excellent service. THANK YOU.


StarStarStarStarStar  —    (Patient since 2019)

I really appreciate your ability to get in and out quickly.


StarStarStarStarStar Very courteous front desk staff  —    (Patient since 2019)

Very courteous front desk staff


StarStarStarNo StarNo Star The telehealth was completely broken. We had to... —    (Patient since 2019)

The telehealth was completely broken. We had to do it over the phone between neither of us could stay connected.


StarStarStarStarStar You always take great care of me —    (Patient since 2019)

You always take great care of me and leave me Happy and glad I call or come in.


StarStarStarNo StarNo Star Affordable but long wait about two hours from a... —    (Patient since 2020)

Affordable but long wait about two hours from appointment time


StarStarStarStarStar All of the staff members are extremely patient ... —    (Patient since 2019)

All of the staff members are extremely patient and pleasant


StarNo StarNo StarNo StarNo Star I had an appointment with the behavioral dept. ... —    (Patient since 2020)

I had an appointment with the behavioral dept. it was made a month in advance, my appointment was on 9/10 @ 815 am. I called CHI @ 820 am and at 9 am. I was told to wait by the phone that the dr would call me. At 11 00 am I received a call to reschedule with another doctor. Since the original doctor doesn’t not accept my insurance. The lady that rescheduled the appointment told me it was the responsibility of the person making the original appointment not hers. I had been waiting for a month it was very disappointing , and I couldn’t even say anything. If I’m looking for someone in behavioral is because I need help. But I guess no one cares.


StarStarStarStarStar I am very grateful with the profesional service... —    (Patient since 2020)

I am very grateful with the profesional service , the clinic very clean and modern The doctor very gentil !!


StarStarStarStarStar Professional, courteous staff who are timely an... —    (Patient since 2019)

Professional, courteous staff who are timely and provide great healthcare.


StarStarStarStarNo Star Great communication and caring. —    (Patient since 2020)

Great communication and caring.


StarStarStarStarStar Very quick and clean service. The nurses and st... —    (Patient since 2020)

Very quick and clean service. The nurses and staff are friendly and treat you special. It was an efficient and productive appointment. A good place to find everything you need for your health.


StarStarStarStarStar My interaction with the staff and doctor was sm... —    (Patient since 2020)

My interaction with the staff and doctor was smooth and easy going , they were also informative. The environment was clean and tidy


StarStarStarStarStar Very convenient anf confidential —    (Patient since 2019)

Very convenient anf confidential


StarStarStarStarStar Great visit  —    (Patient since 2019)

Great service from the front to the back thanks chi keep up the great job 👍


StarStarStarStarStar Very fast, clean and courteous. —    (Patient since 2020)

Very fast, clean and courteous.


StarStarStarStarStar  —    (Patient since 2019)

thank you for your services


StarStarNo StarNo StarNo Star Everything was great... but the doctor.  —    (Patient since 2020)

I’ve been attending CHI for 6 years, my kids too and I loved it. I had 3 great practitioners in the past and 2 pediatricians that really went above and beyond. This opportunity unfortunately it was different. The building it’s clean, al measures for COVID19 protection are being followed and the staff that helped me before and after I got to the actual doctor was great. The problem was this practitioner, she was one of those doctors that only care to have you out in 15 minutes and really doesn’t explain anything and don’t pay attention to your concerns, specially because she was not billing the appointment as a special consultation, if the problem was the money just change the description for the insurance or ask me to pay extra but not really helping the patient is a lack of professionalism. For example I told her I have a back pain and she didn’t even touch my back, she did set up a follow up appointment (of course so she can bill that one). And I know she was worried about the money because she mentioned 3 times!


StarNo StarNo StarNo StarNo Star Very rude..the nurse was very rude and had a ba... —    (Patient since 2019)

Very rude..the nurse was very rude and had a bad attitude


StarStarStarStarStar You guys really care for your patients —    (Patient since 2020)

You guys really care for your patients


StarNo StarNo StarNo StarNo Star I dislike how we are having less tele medicine ... —    (Patient since 2019)

I dislike how we are having less tele medicine appointment. It’s like waiting in the waiting room but put on mute in an app. I may find another client for my everyday needs. In person. I sometimes get altitude. Un friendly service. On tele medicine is so much better. Even if the doctor is an hour late. I can still be productive in my everyday life.


StarStarStarStarStar Dr. Cua is very professional, compassionate and... —    (Patient since 2019)

Dr. Cua is very professional, compassionate and caring. She takes very good care of her patients.


StarStarStarStarStar The level of customer service was really high. ... —    (Patient since 2020)

The level of customer service was really high. Beyond any expectations, not only all sanitary measures were taken. But they made sure everyone was safe during the visit. Dr. Verna and Dr. Alvarez are extremely professional and knowledgeable. I would recommend CHI Doris Ison Medical as you begin to feel better when you get there. The registration process was really expedite and pleasant. Thank you very much for all the effort you put for your patients.


StarStarStarStarStar Worst experience ever  —    (Patient since 2020)

Poor service , it was horrible ! The person who treat me acts like she didn’t know anything about medicine


StarStarNo StarNo StarNo Star My visit was pretty unpleasant and stressful. U... —    (Patient since 2020)

My visit was pretty unpleasant and stressful. Unfortunately I had to take my son for a physical and his vaccines during this period of COVID -19. Although I completely understand that this situation has everyone working under very unusual circumstances I felt the staff may benefit from further orientation on the matter. My son had an appointment on this day and my daughter on an upcoming date. I needed her to come in because she just turned 18 and figured her applications may require her signature. Keep in mind my daughter will be a senior in high school this coming school year. The lady at the front refused to allow her in with a very condescending attitude almost speaking over my attempt to explain and offering no alternative. I was forced to have her wait in the car. I had an appointment at 2:00pm it was then 4:00pm when in one of my calls to to make sure she was ok that she answered in total panic and crying because a man parked next to her and started masturbating! I had to run outside half way through my visit! The nurse kindly offered to go with me to let the person out front know that they could let her in or offer an alternative. By then there was a different person in the front. Bottom Line I understand we are living in unusual circumstances but we cannot lose our humanity the process. These community centers are usually visited by people whom are already having a hard time in some area of their lives. A lot are single moms, families struggling financially who are perfect targets for these sick bastards therefore please consider training staff with this in mind. Perhaps more security and better training for the staff would help. Remember this pandemic is already a very difficult situation let’s not contribute by creating a perfect environment for further tragedies to occur. Community centers are perhaps the only saving grace for a lot of families like mine that has loss insurance coverage or income.


StarStarStarStarStar Yo, Esther y mi padre Julio, estamos felices de... —    (Patient since 2020)

Yo, Esther y mi padre Julio, estamos felices de ser atendidos por la doctora Teresa Vazquez y el personal de esta clinica.


StarStarStarStarStar I have been a patient since 2000And I like the... —    (Patient since 2019)

I have been a patient since 2000 And I like the service provided Will never change CHI Thanks for all you do


StarStarStarStarStar  —    (Patient since 2020)

Is a good clinic that search a fast solution about what someone need, good attention


StarStarStarStarStar My feedback —    (Patient since 2019)

It was sociable and informative. A little fast though, but other than that, it was helpful Thanks.


StarStarStarStarStar Convenience is key. —    (Patient since 2019)

In this pandemic, it is good to keep in contact with your primary doctor without having to go out and be around many people


StarStarStarStarStar Doctor St. Anthony was willing and able to comm... —    (Patient since 2019)

Doctor St. Anthony was willing and able to communicate so that I understood his interpretation of my conditions and recommendations for treatment. He also clarified the intent and proper usage of medications which were prescribed by my specialist. His manner was of concern and thoughtfulness. Overall, I felt better informed and that my care was in good hands with this doctor. He also facilitated renewal of a prescription which was filled promptly delivered the following day. This review refers to a phone appointment made on 08-06-2020.


StarStarStarStarNo Star Thank you for listening & returning calls. —    (Patient since 2020)

Thank you for listening & returning calls.


StarStarStarStarStar Muy amable servicial y atenta, me explico todo ... —    (Patient since 2020)

Muy amable servicial y atenta, me explico todo sin tener necesidad de preguntar nada. Agradecida


StarStarStarStarStar I think that CHI is awesome and that they help ... —    (Patient since 2019)

I think that CHI is awesome and that they help me with all the needs that I need to have there


StarStarStarStarStar The stuff super kind and professionals. —    (Patient since 2020)

The stuff super kind and professionals.


StarNo StarNo StarNo StarNo Star What a Joke —    (Patient since 2020)

Seems like none of the nurses or mid wives are doing their jobs they gave me the complety wrong due date, and they did not tell me it was wrong until I was supposed to be induced. I feel like these employees are incompetent. Lots more things happened but I'm not trying to spend hours explaining.The professionalism of this place is none existent,dont waist your time or your money on this place they're a joke.


StarStarStarStarStar Chi is the best clinic in Miami the doctors van... —    (Patient since 2019)

Chi is the best clinic in Miami the doctors vand. Nurses and staff they do a great job juantoledo.


StarStarStarStarStar Urgent Care diagnosis correct but sent to Hospital —    (Patient since 2020)

I was diagnosed correctly for DVT by Urgent Care Doctor and Ultrasound Tech in your Urgent Care. My Concern is I was immediately sent/referred to the Hospital for this condition. The hospital reconfirmed DVT and sent me home with a prescription for Eliquis. Confused why I was not prescribed medicine by Urgent Care Doctor. His decision to refer me to emergency hospital care added a emergency hospital bill to a problem that was treated with prescription.


StarStarStarStarNo Star It’s good, but for the necessities of your medi... —    (Patient since 2019)

It’s good, but for the necessities of your medications sometimes are difficult. Because I experienced this problem recently in Behaviorah Health Department but, I finally resolve this issue.


StarStarStarStarStar Very professional and ontime. Provided the supp... —    (Patient since 2020)

Very professional and ontime. Provided the support and understanding of my needs through Telehealth service. Thank you for your time and prompt response.


StarStarStarStarStar The waiting time is too long. —    (Patient since 2020)

The waiting time is too long.


StarStarStarStarStar  —    (Patient since 2020)

My first time & visit, staff was very informative, & guide u to the right area of service. They are polite & move fast to get u to your next appointment


StarStarStarNo StarNo Star Citan a las 9, recibe la primera llamada a las ... —    (Patient since 2019)

Citan a las 9, recibe la primera llamada a las 8:30, pero el doctro te llama a las 10:30, el tiempo del paciente no tiene valor.


StarStarStarStarNo Star I've been treated at thus clinic fur a couple o... —    (Patient since 2019)

I've been treated at thus clinic fur a couple of years and never had a mayor problem since then, the only thing wasn't that good was the waiting time.


StarStarStarStarStar Doctors listen to you and care about your healt... —    (Patient since 2020)

Doctors listen to you and care about your health with other health care systtems had to wait 6 months to see a specialist with CHI only a few days. really happy with there service and would recommend CHI to everyone.


StarStarStarStarStar Atención perfecta en todos los departamentos la... —    (Patient since 2020)

Atención perfecta en todos los departamentos la farmacia mucho tiempo de espera pero el trato cordial


StarStarStarStarStar The staff was Very friendly and helpful. My app... —    (Patient since 2020)

The staff was Very friendly and helpful. My appointment was at 9:45 am was there an hour before my appointment (first time visit) and before 10:30 am I was already done.


StarStarStarStarStar Love you people💖💖💖💖💖🙏🙏🙏🙏 —    (Patient since 2019)

The service is excellent and I love my doctor and the nurses that work with him they show so much love and are concern about your health. They explain things to you in plain English so you will understand what's going on.The wait time isn't long either the front desk workers are excellent too.Love CHI💯💯🙏💖💖💖💖💖💖


StarStarStarStarStar CHI is affordable but understaffed! —    (Patient since 2019)

I recommend CHI because you can get affordable healthcare but the facility is seriously understaffed. There was 1 person running the entire lab, there should have been at least 2, that poor girl was definitely doing the work of 2 people. When I tried to get my prescriptions refilled that was a nightmare because I have to refill them in person so I had to wait almost an hour. It would be nice if you could refill prescriptions through the patient portal. One of my prescriptions needs to be name brand so I asked that she noted that on my account so I can do it through the automated system next time, we'll see how that goes....


StarStarStarStarStar Daisy and the staff are extremely friendly  —    (Patient since 2020)

Daisy and the staff are extremely friendly


StarStarStarStarStar It did not take to long, everything was explain... —    (Patient since 2020)

It did not take to long, everything was explained thoroughly, and all medical staff was nice.


StarNo StarNo StarNo StarNo Star You are treated like a number and English is NO... —    (Patient since 2020)

You are treated like a number and English is NOT their first language! Can’t even understand them why do they expect Americans to speak a FOREIGN language???


StarStarStarStarStar very happy with the services —    (Patient since 2019)

I am very happy with this service my provider was efficient .


StarStarStarStarStar Very profesional thank you for you service ! —    (Patient since 0001)

Very profesional thank you for you service !


StarStarStarStarStar Every thing was wonderful. —    (Patient since 2020)

Every thing was wonderful.


StarStarStarStarStar Everyone is very professional and kind. —    (Patient since 2019)

Everyone is very professional and kind.


StarStarStarStarStar very good attention. thank you —    (Patient since 2019)

very good attention. thank you


StarStarStarStarStar Very professional, patience and courteous! —    (Patient since 2021)

Very professional, patience and courteous!


StarNo StarNo StarNo StarNo Star My experience here has not been the greatest. I... —    (Patient since 2020)

My experience here has not been the greatest. I have had lab work lost, which resulted in me having to get blood drawn again unnecessarily. On my last visit I was "scheduled" 2 appointments for the same OBGYN in the same day. I was given a reminder for the later appointment that apparently never existed. When I called to set up transportation, I was informed that I had one appointment earlier in the morning and set of a trip for that, but when I arrived I only had the appointment for later in the day that was showing up. Appointment was set up for 3:30 pm and transportation arrived at 10:15 am. The lab tech who drew my blood accidently knocked my purse in to the trash next to me and most of my belongings landed in the garbage. The staff is always pretty nice and polite, which I do appreciate, but it just seems as though this location in general does not have it together. In the OBGYN section anyway. The Doctor also said she would me again the following week but when my appointment was given to me it was scheduled for 3 weeks in the future. I had to turn back around and have it changed because I was not about use the phone service. Each time I call I have to wait 30 minutes to an hour just to speak with someone, and then am usually either hung up on or put on hold for a while right away.


StarStarStarStarStar Staff was very curiosity. —    (Patient since 2020)

Staff was very curiosity.


StarStarStarStarStar All the process was done with high professiona... —    (Patient since 0001)

All the process was done with high professionalism and care. Thank you!!!


StarStarStarStarStar The Dr was concern about my health she give me ... —    (Patient since 2020)

The Dr was concern about my health she give me a follow up call


StarStarStarStarStar Nice Health service and attention —    (Patient since 2020)

Nice Health service and attention


StarStarStarStarStar Muy profesionales, cariñosos , educados , respe... —    (Patient since 2019)

Muy profesionales, cariñosos , educados , respetuosos.👍👍👍👍👍👍👍👍👍👍👍


StarStarStarStarStar Very good services!!!! Professionalism !!!!👍�... —    (Patient since 2019)

Very good services!!!! Professionalism !!!!👍👍👍👍👍👍👍👍👍👍


StarStarStarStarStar My visit was very good and very well handed in... —    (Patient since 2019)

My visit was very good and very well handed in the entrance thank you for keep ing your staff and visitors safe Covie 19.


StarStarStarStarStar In that time is a good idea received services o... —    (Patient since 2019)

In that time is a good idea received services online when isn't necessary to be physical presence


StarStarStarStarStar  —    (Patient since 2020)

I went to café woman and miss Marlene un radiology was a verte Nice and kind persone


StarStarStarStarStar  —    (Patient since 2020)

Excellent, on time consultation and very professional the doctor and all the service I received, only very late waiting for medication


StarStarStarStarStar Very good doctor, place clean and organize —    (Patient since 2020)

Very good doctor, place clean and organize


StarStarStarStarStar FAMILY MEDICINE - EXCELLENCE IN PATIENT CARE —    (Patient since 2019)

Excellent customer service by staff signing me in. Excellent treatment by nurse taking vitals and caring for me during this visit. Cannot say enough great words for care provided for by my provider, Dr. Toni Lala-Torres. Excellent Family Medicine Team!


StarStarStarNo StarNo Star The staff is more friendly now and the wait is ... —    (Patient since 2019)

The staff is more friendly now and the wait is not so long. There is still room for improvement. Overall CHI is my choice


StarStarStarStarStar Very convenient and professional  —    (Patient since 2019)

Very convenient and professional


StarStarStarNo StarNo Star Help remember  —    (Patient since 2020)

I had an appointment for OBGYN. But, I didnt kno that. On the email it just stated I had a doctor appointment. I would like to know what specialists I would be seeing before I get to my appointment. It helps me prepare mentality for what will happen.


StarStarStarStarStar Dr. Kenia Martinez is phenomemal.  —    (Patient since 2019)

Dr. Kenia Martinez is phenomenal.


StarStarStarStarNo Star I have been to several appointments within the ... —    (Patient since 2019)

I have been to several appointments within the last two weeks. Two weeks ago at DI, the wait time was awful. I attended an appointment with Robin Lopez, ARNP 6/12/2020, and it was great. Ms. Lopez is wonderful, able to answer all questions, and she takes her time to make sure you understand the pros/cons concerning your health.


StarStarStarStarStar Safe and clean...specially with the coronavirus... —    (Patient since 2019)

Safe and clean...specially with the coronavirus the clinic is taking action to keep people safe..Thanks


StarStarStarNo StarNo Star I drove an hour for my scheduled appointment to... —    (Patient since 2019)

I drove an hour for my scheduled appointment to find out that they were aware they had technical issues and couldn't see any patients. I asked the clerk why didn't they notify patients? He had no response. I had to reschedule and drive back one hour back home. Waste of time and gas money.


StarStarStarStarStar It amazed me how afraid I was to go and than be... —    (Patient since 2020)

It amazed me how afraid I was to go and than being greeted with respect and dignity. I highly recommend anyone that needs help to check them outl


StarStarStarStarStar The friendly staff is amazing. They bring a se... —    (Patient since 2019)

The friendly staff is amazing. They bring a sense of calmness when being evaluated. The doctors are knowledgeable as well.


StarStarStarStarStar Love Gould’s OBYGN center. They make me feel co... —    (Patient since 2020)

Love Gould’s OBYGN center. They make me feel comfortable.


StarStarStarStarStar Awesome  —    (Patient since 2020)

Clinical staff were very attentive, professional and timely.


StarNo StarNo StarNo StarNo Star Therapist and doctor run around!!  —    (Patient since 2019)

The therapist Jana Cua told me that I would be in the psych unit for 23 hours to start my suboxone and explain to me to come the next day with when I’m withdrawing so I did and the nurse did a screening went to the doctor he told her to tell me that I have to do an outside patient. So I went the next day to the therapist Jana Cua and she said that they said that i wasn’t with drawing and there’s no such thing as outpatient then she said that I would have to admit myself as if I was crazy and depressed and all that bs just to get off of fentanyl and heroin to start my suboxone. she saw that I was withdrawing today June 4th 2020 wnd didn’t give me anything for the withdrawals. So I told her I was gonna continue doing fentanyl so I don’t feel like crap like I’ve been feeling since she told me to stop so she said inpatient and the doctor said outpatient they definitely need better communication!!!


StarStarStarStarStar During this covid-19 virus I had to see my new ... —    (Patient since 2019)

During this covid-19 virus I had to see my new psychiatrist in person I was out of one of my bipolar meds and when I called Catherine Heath who I saw was no longer there no problem I've been a patient there for many years and I'm open to change I was impressed with the social distancing seats were six feet apart there were fewer patients but no one was sitting beside each other closely that was great everyone masked including employees nurses I have always been happy with the support that I get from my doctor at c h i


StarStarStarStarStar Very thorough examination thank you.  —    (Patient since 2019)

Very thorough examination thank you.


StarStarStarNo StarNo Star It was my 1st time with chi I didn’t have anyth... —    (Patient since 2020)

It was my 1st time with chi I didn’t have anything negative to said Thank you for the service


StarStarStarNo StarNo Star Ms. —    (Patient since 2020)

Very helpful and friendly


StarStarStarStarNo Star My last visit (during Covid) was great. However... —    (Patient since 2020)

My last visit (during Covid) was great. However, under normal conditions the wait time is WAY WAY too long. You guys try cram so many people in one day that you show an obvious disregard for your patient's time/life. My doctor, Martha Perez, is awesome.


StarStarStarStarStar This was a virtual meeting. I am disappointed i... —    (Patient since 2019)

This was a virtual meeting. I am disappointed in having to feel guilty about renewing my Amlodipine prescription; there is now always an insinuation that I am abusing the services by asking for a renewal of my prescription.


StarStarStarStarStar Siempre he sido atendida con prontitud y respet... —    (Patient since 2019)

Siempre he sido atendida con prontitud y respeto y mucha simpatía y amabilidad.


StarStarStarStarStar I recommend this clinic!  —    (Patient since 2020)

The place is always very clean, their waiting time is not long and the people are always polite and welcoming. I recommend their clinic because they are the best in my opinion!


StarStarStarStarNo Star Hand Sanitizer  —    (Patient since 2019)

Because of the Coronavirus you need to make SURE there is hand sanitizer in All your patients waiting room. The nurse asked for one to be put in the room and it never was put in.


StarStarStarStarStar Very profesional doctors nurses people front... —    (Patient since 2019)

Very profesional doctors nurses people front desk good excelent ssrvices Thanks and God bless you🙏❤️


StarStarStarStarStar They need to be on time when it come to appoin —    (Patient since 2019)

They need to be on time when it come to appointment


StarStarStarStarStar There very kind in very helpful in always makes... —    (Patient since 2019)

There very kind in very helpful in always makes you feel very welcome


StarStarStarStarStar Excelente prestación de los diferentes servicio... —    (Patient since 2019)

Excelente prestación de los diferentes servicios como médicos, farmacéuticos, etc. Además muy buena atención por el personal que labora en el CHI y muy competentes. Las instalaciones muy aseadas y mucha pulcritud en las diferentes áreas. 100% x 100% los recomiendo.


StarStarStarStarStar Had a great support and customer service, from ... —    (Patient since 2020)

Had a great support and customer service, from appointment request, follow up, registration, nurse, and doctor Martha Perez.


StarNo StarNo StarNo StarNo Star Had app. via phone on Tues., never heard back f... —    (Patient since 2019)

Had app. via phone on Tues., never heard back from nurse, never spoke with Dr. Called on Wed. was told the Dr. would call me, again, nothing. Not happy.


StarStarStarStarStar The new normal is great  —    (Patient since 2019)

It was different way, but it was great


StarStarStarStarStar Telemedicine was very convenient. I appreciate ... —    (Patient since 2020)

Telemedicine was very convenient. I appreciate the time it save me since I have 2 kids that are doing online schooling. Dr. Cua was very informative, pleasant and sent my meds to a pharmacy location near me. The services saved me alot of time, gas and stress. Thank you for your services.


StarStarStarStarStar The Doctor's and staff always make you feel co... —    (Patient since 2019)

The Doctor's and staff always make you feel comfortable when discussing medical concerns, staff always professional and caring. All my visit has been pleasure, even on my worst day of not feeling well, they put a smile on my face. Salute them all.


StarStarStarStarStar I would recommend anyone to CHI and Dr Elizabe... —    (Patient since 2019)

I would recommend anyone to CHI and Dr Elizabeth Phillip is outstanding with me as a patient with diabetic


StarStarNo StarNo StarNo Star Radiólogo and Lab serviços.  —    (Patient since 2019)

the laboratory service. it takes a long time, the radiology service theoretically opens at 10 am but in reality they start working at 10:30 am, since they have an appointment at 10 am already past the agreed time.


StarStarStarStarStar This is an awesome place to get help —    (Patient since 2019)

This is an awesome place to get help


StarStarStarStarStar Professional , but I wait 1:30 hours for my exa... —    (Patient since 2020)

Professional , but I wait 1:30 hours for my exam , it is too slow


StarStarStarStarStar Everyone was helpful, kind and professional. —    (Patient since 2020)

Everyone was helpful, kind and professional.


StarStarStarStarStar Great service practicing social distancing  —    (Patient since 2020)

Great service practicing social distancing


StarStarStarStarStar Excellent Customer Service - I was so happy to ... —    (Patient since 2019)

Excellent Customer Service - I was so happy to find that the clinic is open and following social distancing practices. I felt very safe and taken care of.


StarStarStarStarStar I am kind of disappointed because we got discon... —    (Patient since 2019)

I am kind of disappointed because we got disconnected during our visit believe the wifi in my apt not working properly.


StarStarStarStarStar Excellent services!! I was seen during Corona 1... —    (Patient since 2019)

Excellent services!! I was seen during Corona 19 Drive-by service and I was impressed by the staff’s ability, bed-side manners, and sincere care. Thank you! I will continue to be seen by CHI Doris Ison location.


StarStarStarStarStar Service experience —    (Patient since 2020)

Affordable and efficient service in a clean and secured environment


StarStarStarStarStar O. —    (Patient since 2019)

Last time, my visit was very good. I appreciate all the safety measures they had....


StarStarStarStarStar I'm really satisfied for the way how they treat... —    (Patient since 2020)

I'm really satisfied for the way how they treat me


StarStarStarStarStar It was very nice to talk to my doctor .am glad ... —    (Patient since 2019)

It was very nice to talk to my doctor .am glad I didn’t have to go to the clinic.thanks you.


StarStarStarStarStar I love my therapist Mrs.flora Ochoa she’s very... —    (Patient since 2019)

I love my therapist Mrs.flora Ochoa she’s very patience , understanding , very verbal and I feel she’s over booked with clients so I don’t mind waiting. I love the phone/ video chat now especially because of covid19 and I feel this should stay a option after this pandemic


StarStarStarStarStar It was surprisingly better experience than in p... —    (Patient since 2019)

It was surprisingly better experience than in person appointments.


StarStarStarStarStar  —    (Patient since 2019)

CHI employees are very helpful guiding you through the new telehealth system in order for you to be able to see the doctor, I thank Teresa Vazquez for helping me with my issue with out having to go into the Center.


StarStarStarStarStar connection was good, Doctor was great as always... —    (Patient since 2019)

connection was good, Doctor was great as always,


StarStarStarStarStar My experience at.doors was okay  —    (Patient since 2020)

My experience at.doors was okay the nurses and doctor was excellent


StarStarStarStarNo Star Expect to wait!! At least 2hours! —    (Patient since 2020)

To begin my appointment was at 3pm. I arrived at the facility around 2:20, then checked-in at 2:30pm. They didn’t call me in till around 4:45pm. On top of me being in pain, I had pee really bad. They told me that if I pee or emptied my bladder, they would reschedule my appointment. So I was in worst pain after my appointment. Beside that the technician was very kind.


StarStarStarStarStar The persons rendering treatment were very thoro... —    (Patient since 2020)

The persons rendering treatment were very thorough and nice.


StarStarStarStarStar Dr. Riveron is the best. Supper  —    (Patient since 2020)

Dr. Riveron is the best. Supper Attentive


StarStarStarStarStar Dr. Lyon was great and I really enjoyed the Tel... —    (Patient since 2019)

Dr. Lyon was great and I really enjoyed the Telehealth Virtual visit.


StarStarStarStarStar Very good and prompt. Listened very well —    (Patient since 2020)

Very good and prompt. Listened very well


StarStarStarStarStar I would recommend CHI due to my excellent exper... —    (Patient since 2020)

I would recommend CHI due to my excellent experience with Dr. Elizabeth Philippe. I like using the online medical visit. I is a great tool when there are nothing particular to be seen up close.


StarStarStarStarNo Star I have no problem here. I like the environment ... —    (Patient since 2019)

I have no problem here. I like the environment at CHI Doris Ison. But I have just been there two times it seems to be a well put together place.


StarStarStarStarStar Un servicio excelente y rápido. El personal muy... —    (Patient since 2020)

Un servicio excelente y rápido. El personal muy profesional y amable.


StarStarStarStarStar Everything was great.. Thank you ... —    (Patient since 2020)

Everything was great.. Thank you ...


StarStarStarStarStar A very professional staff who are kind and most... —    (Patient since 2019)

A very professional staff who are kind and most helpful.


StarStarStarStarStar It was a great service they treated me really g... —    (Patient since 2020)

It was a great service they treated me really good really appreciate what you guys are doing keep it up


StarStarStarStarStar staff is very professional and quick to respons... —    (Patient since 2020)

staff is very professional and quick to response. I was in and Out, with all my questions answered.


StarStarStarStarStar the best experience I ever had has been at the ... —    (Patient since 2019)

the best experience I ever had has been at the Doris center everyone is very professional everyone is very courteous and most of all they understand our situation in the mental health department I have no complaints I feel like everyone is just carrying you through the steps


StarStarStarStarStar Every one of the workers I encountered today wa... —    (Patient since 2020)

Every one of the workers I encountered today was efficient and courteous.


StarStarStarStarStar Excellent service. Keep up the good work —    (Patient since 2019)

Excellent service. Keep up the good work


StarNo StarNo StarNo StarNo Star Wasted time and No Service —    (Patient since 2019)

There seems to always be a issue. I wasted one hour of waiting only to be told that I needed to have a copy of my images with me for the appointment. Why didn't they inform me about that before the appointment. I was not seen at all.


StarStarStarStarStar  —    (Patient since 2019)

I'm very pleased with the service at CHI. The staff are very polite and answer questions. Doctors are excellent.


StarStarStarStarNo Star The televisit was a great idea. I liked not hav... —    (Patient since 2019)

The televisit was a great idea. I liked not having to try to go in while in discomfort and pain. Dr could see what was going on without me actually being there. She was able to talk to me in real time. Good idea.


StarStarStarStarStar Pleasant and knowledgeable Doctors —    (Patient since 2019)

Pleasant and knowledgeable Doctors


StarStarStarNo StarNo Star The lady therapist wasn't friendly at all. —    (Patient since 2020)

The lady therapist wasn't friendly at all.


StarStarStarStarStar My dr and her assistant are a great team I’m ve... —    (Patient since 2019)

My dr and her assistant are a great team I’m very happy with my dr


StarStarStarStarStar Great facility. Great Doctors and pharmacy. —    (Patient since 2020)

Great facility. Great Doctors and pharmacy.


StarStarStarStarStar Provided good customer  —    (Patient since 2020)

Provided good customer service


StarStarStarStarStar your team was great from the time I walked in u... —    (Patient since 2019)

your team was great from the time I walked in until the time I left.


StarStarStarStarStar  —    (Patient since 0001)

Very attentive and organized


StarStarStarStarStar Excellent service!!!I really admire your effor... —    (Patient since 0001)

Excellent service!!! I really admire your efforts in favor of the community. Thank you. God bless all your staff


StarStarStarStarStar Courteous staff. Very organized 👍 —    (Patient since 2019)

Courteous staff. Very organized 👍


StarStarStarStarNo Star Sometimes you are on time do the check in , but... —    (Patient since 2019)

Sometimes you are on time do the check in , but registered take long time that doctor and clinical staff have to way


StarStarStarStarStar Great service  —    (Patient since 2020)

Great service and Very friendly people


StarStarNo StarNo StarNo Star Waited over 2 hours to be seen and I had an app... —    (Patient since 2019)

Waited over 2 hours to be seen and I had an appt. I did have a very positive experience with my doctor there. Jacob something.


StarStarStarStarStar CHI Employee & Patient —    (Patient since 2019)

As a CHI employee and patient, I enjoy the service Family Medicine provides to their patients. The staff show caring and listen to the patient.


StarStarStarStarNo Star Buena atencion..servicio completo..todo cómodo ... —    (Patient since 2019)

Buena atencion..servicio completo..todo cómodo y facil.


StarStarStarStarStar Friendly and professional services with clients... —    (Patient since 2020)

Friendly and professional services with clients best interest at heart...I also like the detailed triarge ...


StarStarStarStarStar Efficient Service  —    (Patient since 2020)

When I went for my EKG, the medical assistant was very efficient. She did the EKG test on me. When I went to the nurse she had the medical information she needed to go over it with me.


StarStarStarStarNo Star Its really not bad, I go to CHI ,because I find... —    (Patient since 2020)

Its really not bad, I go to CHI ,because I find it important having my physical done every year, which is important to me because I try to keep up with my health and body. I don't mind going there because you do see security there and in uniform, which is important. Its important that everyone that works there be in uniform and looking professional even if it's a low income community health center, looking professional and acting professional and speaking properly and every thing in order. Always be nice and understand toward the people that go, but always at your best, and speaking proper English. So that the people that go there don't think that it's a play ground or a hang out. Keep up the good work. And I will continue to go there and refer others. Have a blessed day.


StarStarStarStarStar Buena atención y Comunicacion —    (Patient since 2019)

La atención del personal es excelente, he recomendado ya otros pacientes, lo que deben mejorar es el tiempo, en mi caso he llegado antes de la hora de mi cita prevista y he pasado dos horas y media para entrar al consultorio


StarStarStarStarStar Fast service courteous providers —    (Patient since 2019)

Fast service courteous providers


StarStarStarNo StarNo Star I felt that the provider talked down to me and ... —    (Patient since 2020)

I felt that the provider talked down to me and was very condescending. Nurse staff, front desk, and radiology were amazing.


StarNo StarNo StarNo StarNo Star This is the worst office ever to slow nobody li... —    (Patient since 2019)

This is the worst office ever to slow nobody listens to you.


StarStarStarStarStar Thanks for the very professional experience I h... —    (Patient since 2020)

Thanks for the very professional experience I had


StarStarNo StarNo StarNo Star Went with really bad headache, body ache, cough... —    (Patient since 2020)

Went with really bad headache, body ache, coughing, chilling., minutes before 9AM. Vitals were taken around 1PM, no face provided during all the time waiting, after seeing I got no pain medication! finally I left at 3PM. 6 hours!!!


StarStarStarStarNo Star The staff was very professional it's always a p... —    (Patient since 2019)

The staff was very professional it's always a pleasure when I go there they look out for me especially Miss Tabitha Hunter thank u c h i


StarNo StarNo StarNo StarNo Star I was there waiting for 3 hours?? —    (Patient since 2019)

I was there waiting for 3 hours??


StarStarStarStarStar Great Service! Really enjoyed meeting my child ... —    (Patient since 2020)

Great Service! Really enjoyed meeting my child new therapist.


StarStarStarStarStar You treat me with respect and great human care.... —    (Patient since 2020)

You treat me with respect and great human care.Thank you for everything you did for helping me getting back my health.


StarStarStarStarStar Very professional staff  —    (Patient since 2020)

Very professional staff


StarStarStarStarStar  —    (Patient since 2019)

The doctor was very nice.


StarStarStarStarStar I am very happy with the visit I had at CHI Dor... —    (Patient since 2019)

I am very happy with the visit I had at CHI Doris Ison. Everyone had treat me so well with respect. The staff was very professional, and all my exams were done on perfect timing. I will highly recommend this site to all my friends when they need the services.


StarStarStarStarNo Star CHI - Doris Ison Medical  —    (Patient since 2019)

CHI - Doris Ison Medical is a great alternative for those who can afford privet medical services, with great professionals and infrastructure. Some times is hard to get a date for an appointment with a specialist because of the high demand, but I feel that is a real blessing!


StarNo StarNo StarNo StarNo Star The psychologist and manager where not for the ... —    (Patient since 2019)

The psychologist and manager where not for the best of there patient. I was told I could not have the medicine i was use to getting. With this being said DR AMIR IS THE WORST PERSON I EVER ENCOUNTERED.


StarStarStarStarStar They have alot of good Doctors & nurses & they ... —    (Patient since 2019)

They have alot of good Doctors & nurses & they really take there time with you & listen to the patients needs.


StarStarStarStarStar The behavior health department is great health ... —    (Patient since 2019)

The behavior health department is great health is great for anyone who needs the help. However I usually take my husband because he is the patient and as a behavior patient he get uncomfortable quickly. Is part of his behavior problem. So I recommend to be there with someone who loves you and cares for the patient is a long process to recover the lady's at the front desk are wonderful. Always happy to help so far Dr. Daniel Gessesse, has been able to talk to my husband and ask just the right questions for him to open up and fell comfortable with the treatment. Psychology and mental health has help my husband to get back on the right track. Thank you for being part of brining my husband back to life.


StarStarStarStarStar I saw the doctor on Tuesday and she prescribed ... —    (Patient since 2019)

I saw the doctor on Tuesday and she prescribed medication, the pharmacy say they have not received any requests. Please help this would be the third time this has happened. Carlos Almeida 305 492-3516 PS I love my doctor's boss and Torres. What I don't love is my government insurance. Please help with the correct procedure for thx


StarStarStarStarStar  —    (Patient since 2019)

I went to the 2:00 p.m. appointment with Ms. Fuller to discuss nutrition. I learned after I got there that Ms. Fuller was no longer employed at the Doris Ison Center. I was offered the opportunity to meet with a doctor named Sommers(sp). I have Medica HMO. I was told that Dr. Sommers(sp) was not accepting Medica HMO. I would have to pay $35 to see her. I do not have that much money after I pay bills at the beginning of the month. I am on Social Security Disability. I was unable to see Dr. Sommers(sp) because of this. I am trying to qualify for bariatric surgery. I am angry that in good faith I attempted to keep this appointment. CHI never bothered to call me to tell me what had happened with Ms. Fuller. My time was not respected and I used gas to get there that turned out to be a waste of my meager resources. Dr. Sommers (sp) will hopefully qualify herself to accept Medica HMO. For what it is worth, I would like someone to call me to discuss this. I need to have this clearance to get the bariatric surgery. My telephone number is 786-315-8708. I want to thank you in advance for your kind consideration of this request. I look forward to hearing from you ASAP.


StarStarStarStarNo Star Mr Louis G Stout. —    (Patient since 2019)

The service is great when you can get in there. The wait time is too long. Appointments are not taken on time.


StarStarStarStarStar Dr. Alvarez Galiana is a great doctor and I rec... —    (Patient since 2019)

Dr. Alvarez Galiana is a great doctor and I recommend anyone needing an OB or GYN to please come and see her and her team of providers always doi n.v gvtheir best to help the patient.


StarStarStarStarNo Star  —    (Patient since 2020)

Because they are very slow for drug delivery at the pharmacy and for emergency care


StarStarStarStarStar I’m really happy with the service  —    (Patient since 2020)

I’m really happy with the service


StarStarStarStarStar Siempre me han atendido bien. El personal médic... —    (Patient since 2019)

Siempre me han atendido bien. El personal médico, enfermeras y atención al cliente son muy atentos. Gracias


StarStarStarStarStar Dr. Phellipe was absolutely wonderful. She was ... —    (Patient since 2020)

Dr. Phellipe was absolutely wonderful. She was kind and very thorough. She did not rush through the appointment. I am definitely keeping her as my doctor.


StarStarStarStarStar Very professional an hardworking staff —    (Patient since 2019)

Very professional an hardworking staff


StarStarStarStarStar the staff is very friendly —    (Patient since 2019)

the staff is very friendly


StarNo StarNo StarNo StarNo Star The Doris Isom location takes forever to see yo... —    (Patient since 2019)

The Doris Isom location takes forever to see you. What’s the point in having a scheduled appointment when they don’t even see the patients until the time is allotted for them. Unprofessional and is time consuming. Doris Isom needs to work on that seriously..


StarStarStarStarStar A very good experience so far! —    (Patient since 2020)

This place is very clean, many of the employees are very nice, polite and have a smile on their faces. The receptionist in the radiology area is very serious even when you smile at her but does her job pretty well. Other than that, this place is well kept, well managed and the doctor's are very good. I recommend this place.


StarStarStarStarStar I wasn't feeling well for a couple mos with an ... —    (Patient since 2019)

I wasn't feeling well for a couple mos with an appointment far fetched. I called n explained all,was put on hold for short time and was given an instant same day appt. As if that's enough I received A1A treatment .


StarStarStarStarStar Me gusto todo , dostores amables y la recepcion... —    (Patient since 2020)

Me gusto todo , dostores amables y la recepcionista también, mucha coñaboracion


StarStarStarStarStar Every body is very professional, since the secu... —    (Patient since 2019)

Every body is very professional, since the securities to the doctors.


StarStarStarStarStar They have a very well trained staff. —    (Patient since 2019)

They have a very well trained staff.


StarStarNo StarNo StarNo Star I was seen from somebody other that my appoint doctor —    (Patient since 2019)

My appointment was with dr.Nuñes. But I didn't saw him. I was at emergency few month ago. He was assigned to emergency that day and I ask to see him but I didn't. So this is the second time that I trying to see him "my doctor" but instead somebody else appear.


StarStarStarStarStar Walfarin Clinic is a great program at Doris Iri... —    (Patient since 2019)

Walfarin Clinic is a great program at Doris Irison. Roland and the great people there are really doing a wonderful job keeping my PTINR under control. They are very helpful and caring and I thank God I have them looking out for my health


StarStarStarStarNo Star  —    (Patient since 2019)

Too much noise in the waiting area.


StarNo StarNo StarNo StarNo Star My doctor is excellent but the people at the re... —    (Patient since 2019)

My doctor is excellent but the people at the registration are not professional they are using they’re phone and even when there is and information deck they are answering questions and I said something to the supervisor Evelyn and she said that is was fine and the people at information were just there


StarStarStarStarStar at one time years ok chi was hated the main rea... —    (Patient since 2019)

at one time years ok chi was hated the main reason it took to long to be seen now i must say it far better then before there are some who care


StarStarStarStarStar Spectacular place where courtesy and profession... —    (Patient since 2019)

Spectacular place where courtesy and professionalism make you feel VIP...


StarStarStarStarStar Excelent service, almost all in one place, you ... —    (Patient since 2019)

Excelent service, almost all in one place, you dont have to wait a long time.


StarStarStarStarStar The Services are Outstanding.. —    (Patient since 2019)

The Services are Outstanding. A


StarStarStarStarStar There should be more clinics like Doris ison .... —    (Patient since 2019)

There should be more clinics like Doris ison .


StarStarStarNo StarNo Star I had some good experiences with some of the nu... —    (Patient since 2019)

I had some good experiences with some of the nurses here but overall the wait is very long sometimes and I had to go through a long process of 2 months just to get my birth control removed.


StarStarStarStarNo Star It took about an hour to be seen and the total ... —    (Patient since 2019)

It took about an hour to be seen and the total time in office was 2 hours for something very basic.


StarStarStarStarStar My appointment was for 8:45 am I didn't get cal... —    (Patient since 2019)

My appointment was for 8:45 am I didn't get called until after 10am. Due to many people in the waiting area. However, The staff, doctors and nurses all did an excellent job they acted very professional and delivered to me excellent care. I was also pleased with the follow up appointment that was sent to me via text. I left in a hurry and forgot to make the follow up appointment. I was relieved I didn't have to make a separate visit to schedule one. I was very pleased and I would recommend this clinic in the future.


StarStarStarStarStar Excelente servicios,todas las personas que me a... —    (Patient since 2019)

Excelente servicios,todas las personas que me atendieron fueron muy amables y cordial conmigo ...


StarStarStarStarStar The staff is amazing and patient. Everything is... —    (Patient since 2019)

The staff is amazing and patient. Everything is clean too


StarStarStarStarStar very caring staff, attentive to your needs and ... —    (Patient since 2019)

very caring staff, attentive to your needs and concerns


StarStarStarStarStar Wait is long but good doctors —    (Patient since 2019)

Wait is long but good doctors


StarStarStarStarStar Para mi es importante por estar informada al dí... —    (Patient since 2019)

Para mi es importante por estar informada al día de sus actividades y mis serbios que presta la clinica


StarStarStarStarStar Everithing was perfect thank you  —    (Patient since 2019)

Everithing was perfect thank you


StarStarStarStarStar Good attention and excellent Doctor Martha Pere... —    (Patient since 2019)

Good attention and excellent Doctor Martha Perez


StarStarStarStarStar Awesome thanks customer service  —    (Patient since 2019)

Awesome thanks customer service


StarStarStarStarStar The best place to see a doctor, friendly staff,... —    (Patient since 2019)

The best place to see a doctor, friendly staff, smiling faces, I love this place!


StarStarStarStarStar El personal son muy atentos y serviciales y el ... —    (Patient since 2019)

El personal son muy atentos y serviciales y el ambiente limpio y ordenado


StarStarStarStarStar Good doctors. For example Dr Selem. She is an e... —    (Patient since 2019)

Good doctors. For example Dr Selem. She is an excellent pediatrician.


StarStarNo StarNo StarNo Star Very disappointed with Transportation that ever... —    (Patient since 2019)

Very disappointed with Transportation that ever since I moved to Le Jeune area no one wants to pick me up. Haven’t seen transportation for the 7 months that I live in this area NEVER.


StarNo StarNo StarNo StarNo Star After 3 hours waiting , i could not see a docto... —    (Patient since 2019)

After 3 hours waiting , i could not see a doctor , i could not wait anymore . It was just to give me results . I think is ridiculous to wait 3 hours and disrespectful to patients. Customer services and nurses and super nice . But the wait is unacceptable.


StarStarStarNo StarNo Star Very disappointed ☹️ with my doctor visit today . —    (Patient since 2019)

I always like this place and I love is part our community , but this time my visit with doctor 👩‍⚕️ Vazquez was very disappointing , I waited for 2 hours and when she arrived she don’t even look at me she was only focus on her computer 👩‍💻 I don’t like that . After 2 hours waiting my visit with her was only 7 minutes she don’t ask me anything about my need . I only give this review because I don’t want this happening to me again or someone else . Thanks


StarNo StarNo StarNo StarNo Star Not a good experience! —    (Patient since 2019)

A four hour wait for a flu shot and medication refills. I would never send anyone I know to endure that.


StarStarStarStarStar In and out.  —    (Patient since 2019)

I went to give blood and I walked in about 10 am on a Friday and was out within the hour. The service and the staffs has gotten a lot better.


StarStarStarStarStar The reminder of my appointment was very timely... —    (Patient since 2019)

The reminder of my appointment was very timely the service received was of the highest standard .the k you chi


StarStarStarStarStar CHI make a lot of changes all of them very goo... —    (Patient since 2019)

CHI make a lot of changes all of them very good, the place looks very clean and their staff very friendly. The place looks great now.


StarStarNo StarNo StarNo Star Me dieron dos turnos para ultrasonido y Rx dos ... —    (Patient since 2019)

Me dieron dos turnos para ultrasonido y Rx dos dias diferentes y todavía no me los han hecho por no gestionar a tiempo la autorizacion del seguro .El trato cortes y amable espero que en el tercer turno por fin pueda realizarme los estudios.


StarStarStarStarStar Everyone is great except that my appointment wa... —    (Patient since 2019)

Everyone is great except that my appointment was at 9:15 am and I had to wait three hours is really bad because of that Lots of people were seen before me and I had an appointment It’s horrible the wait I am so sorry to tell you this but it’s been frustrating


StarStarNo StarNo StarNo Star  —    (Patient since 2019)

The wait time to see the eye doctor for me was 2 hrs. When my appt.was at 10:45 thats was to long to wait


StarStarStarStarStar You guys have a very special and kind service... —    (Patient since 2019)

You guys have a very special and kind treatment for everyone.


StarStarStarStarStar Everyone is nice and help —    (Patient since 2019)

Everyone is nice and helpful


StarStarStarStarStar Doctor Dean was great ! Very nice person , made... —    (Patient since 2019)

Doctor Dean was great ! Very nice person , made me feel very comfortable . Provide good information with a great positive attitude.


StarStarStarStarStar  —    (Patient since 2019)

Staff and Doctor were friendly and helpful.


StarStarStarStarNo Star Appointment  —    (Patient since 2019)

It is important to mention that it takes too long for the delivery of documents after the doctor sees it and the delivery of medicines at the pharmacy


StarStarStarStarStar Wonderful and Excellent staff  —    (Patient since 2019)

Wonderful and Excellent staff


StarStarStarStarStar Very helpful and courteous staff. —    (Patient since 2019)

Very helpful and courteous staff.


StarStarStarStarStar I was very surprised, the wait time to see my D... —    (Patient since 2019)

I was very surprised, the wait time to see my Doctor was less than 30 minutes! Great Service at CHI Doris Ison Center.


StarStarStarStarStar All personnel was very diligent with my daughte... —    (Patient since 2019)

All personnel was very diligent with my daughter's check.


StarStarStarStarStar Thank you —    (Patient since 2019)

Thank you so much for this treatment plan. I now enjoy going to therapy, see the benefits of it for my family and I. I receive great advice, encouragement, and a positive perspective.


StarStarStarStarStar It is good to be a patient on CHI  —    (Patient since 2019)

It is good to be a patient on CHI


StarStarStarStarStar I love Dr. Torres she is an awesome nurse ☺️☺️☺... —    (Patient since 2019)

I love Dr. Torres she is an awesome nurse ☺️☺️☺️☺️


StarStarStarStarStar my visit was quick and the workers were profess... —    (Patient since 2019)

my visit was quick and the workers were professional


StarStarStarStarStar Dr. Veronica —    (Patient since 2019)

Dr. Veronica Alvarez Amazing Dr. great listener and a wonderful person


StarStarStarStarStar Buena atención y Comunicacion —    (Patient since 2019)

Buena atención y Comunicacion


StarNo StarNo StarNo StarNo Star Waiting over two hours sitting to see the docto... —    (Patient since 2019)

Waiting over two hours sitting to see the doctor on her office


StarStarStarStarNo Star Good service. Wait time at lab too long. More l... —    (Patient since 2019)

Good service. Wait time at lab too long. More lab techs and personnel would be great


StarStarStarStarStar ❤️❤️wonderful Service And.  —    (Patient since 2019)

❤️❤️wonderful Service And. Patient


StarStarStarStarStar I think CHR is one of the best places you can n... —    (Patient since 2019)

I think CHR is one of the best places you can never go for house care comfort when you're sick and just support on all of your health needs


StarStarStarStarStar Very good attentions and very fast —    (Patient since 2019)

Very good attentions and very fast


StarStarStarStarStar Very convenient , family friendly and highly kn... —    (Patient since 2019)

Very convenient , family friendly and highly knowledgeable Of there profession.


StarStarStarStarStar Great and fast service!  —    (Patient since 2019)

I was pleased with the service I received at CHI. I was seen very quickly and received my medication in the same location. Everyone who tended to me was very polite and enjoyed doing their work!


StarStarStarStarStar My experience was awesome from I walk through t... —    (Patient since 2019)

My experience was awesome from I walk through the door customer service was excellent. My radigrapher darlene was very professional awesome. The the lady that did my mamagram Aida and the guy at front desk really did a awesome job perfect my overall experience was a good one. Thank you CHI am Rose-Marie Cargill 786 572 7998


StarStarStarStarStar Dr. Heath is a pleasure to work with.  —    (Patient since 2019)

Dr. Heath is a pleasure to work with.


StarNo StarNo StarNo StarNo Star  —    (Patient since 2019)

I went because of a knee pain, after taking the x rays, they told me that i needed to wait one week in order to have the results and if i wanted to a doctor gave me the results i will have to pay another consultation to get the results; at the end i only loose $70 and 4 hours of my time ($35 consultation and $35 x rays) after that i went home with no answer of what i had in my knee and with -$70.


StarStarStarStarStar  —    (Patient since 2019)

I'm still seeing the same doctor since 2006 the workers the nurses and doctors treat me great


StarStarStarStarStar Great attention, help any moment —    (Patient since 2019)

Great attention, help any moment


StarStarStarStarNo Star I was helped very quickly and the facility kept... —    (Patient since 2019)

I was helped very quickly and the facility kept clean. The staff was nice and provided great information, but the front desk staff member (female) not so friendly. Besides the front desk experience, the visit was wonderful. Thank you!


StarStarStarStarStar Alexandria and the staff are very nice and halp... —    (Patient since 2019)

Alexandria and the staff are very nice and halpful 5 star service


StarStarStarStarStar Great first visit —    (Patient since 2019)

I was late for my appointment but Dr. Martha Perez opened up a slot for me to be seen. Most places would make you reschedule. Also she was very friendly.


StarStarStarStarStar I waited 1.5 hours but i didnt get seen. I will... —    (Patient since 2019)

I waited 1.5 hours but i didnt get seen. I will make another appointment


StarStarStarStarStar Great help good custer service. Very clean —    (Patient since 2019)

Great help good custer service. Very clean


StarStarNo StarNo StarNo Star The doctor visits I’ve had in the past were gre... —    (Patient since 2019)

The doctor visits I’ve had in the past were great, I had no issues non what so ever. The transportation that is provided by CHI is the TERRIBLE part about going to my appointments. I have had several times where I have shown up late for my appointments relying on them. There is a 30-minute timeframe that you’re expected to show up for an appointment and they show up right in between that 30-minute period. (Showing up too late for my appointments have caused me to wait longer to be seen and it’s frustrating.) They are so careless and they never show up on time once you’re done with your appointment. They are supposed to come every 2 and a half hours,(1:30, 3:30, and 5:30) instead they come at anytime that they feel like it. I’ve had one driver give me a bad attitude once. They need new drivers ASAP.


StarStarStarNo StarNo Star this center may not be new and pretty but  —    (Patient since 2019)

this center may not be new and pretty like the others but they provide the best service . I went in for lab work but was able to also take care at that moment my vison . They just fit me in on another appoint that was missed .


StarStarStarStarStar I love CHI ♥️ They provide great service and gr... —    (Patient since 2019)

I love CHI ♥️ They provide great service and great customer service


StarStarStarStarStar  —    (Patient since 2019)

The nurse was very insulting and didn't listen to my problem.


StarStarStarStarStar Dr. Nunez is a great doctor. He takes his time ... —    (Patient since 2019)

Dr. Nunez is a great doctor. He takes his time to listen.


StarStarStarStarStar The service from the Doctor was horrible. —    (Patient since 2019)

The service from the Doctor was horrible. She treated us like she didn't want to see the children when that is her job. I made 3 appointments for 3 different kids and she was upset she had to see all 3 kids. The 2 big kids are 11 and 9 and they were there for blood work and ekg so techincally nothing to bother the doctor about. The baby was there for shots.


StarStarStarStarStar Thanks CHI -Doris Ison Medical —    (Patient since 2019)

Excellent work, very professionals.


StarNo StarNo StarNo StarNo Star Just took way to long.. I had made a appointmen... —    (Patient since 2019)

Just took way to long.. I had made a appointment and I still waiting 3 hours.. With my insurance I rather go someone with less wait time


StarStarStarStarNo Star CHI has made great strides —    (Patient since 2019)

Chi has made great strides in their service. I've been going to CHI since 2010 and let me just say that they have made great improvements and getting people in and getting people out. I don't know what I would do without them. I'm so proud of the progress they've made and I'm so happy to be a patient at CHI Doris Ison


StarStarStarStarStar friendly people and doctors are very knowlegabl... —    (Patient since 2019)

friendly people and doctors are very knowlegable


StarStarStarStarStar Very professional and friendly  —    (Patient since 2019)

Very professional and friendly


StarStarStarStarStar AAAAAA+ Excelente atención  —    (Patient since 2019)

AAAAAA+ Excelente atención


StarStarStarStarStar Last visit was bloodwork I was helped within mi... —    (Patient since 2019)

Last visit was bloodwork I was helped within minutes and my blood was drawn within 15 minutes Awesome


StarStarStarStarStar You are the best!! always helping people.Very ... —    (Patient since 2019)

You are the best!! always helping people. Very friendly with patients. Thank you for be there for us.


StarStarStarStarStar It was a very nice,fast and reliable service fr... —    (Patient since 2019)

It was a very nice,fast and reliable service from your Medical Center.I felt very comfortable and. good served.


StarStarStarStarStar Yo estoy muy satisfecha con la atención que rec... —    (Patient since 2019)

Yo estoy muy satisfecha con la atención que recibo siempre que voy a la Clínica CHI


StarStarStarStarStar It was the best experience with a doctor appoin... —    (Patient since 2019)

It was the best experience with a doctor appointment because in this place they all except the front desk was very polite, smiling, attentive. What surprises me was the doctors took time with me asking me a lot of questions to find out what happened to me. Iam very happy with the doctor and the staff. Thank you.


StarStarStarStarStar I have 🐝 been a mental health patient at CHI f... —    (Patient since 2019)

I have 🐝 been a mental health patient at CHI for many years. Throughout the years I've seen changes mostly positive at the main center Doris ison. Lately I have received texts and emails reminders upcoming appointments which is really a great thing. The wait times for me to see my psychiatrist is no longer than 10 to 15 minutes before my session. I've been very happy with my mental health care and I look forward to keeping healthy by seeing my psychiatrist at c h i thank you for allowing me to leave this review.


StarStarStarStarStar The employees attended very well. , very kind... —    (Patient since 2019)

The employees attended very well. , very kind.


StarStarStarStarStar Very good service. Organized, clear instruction... —    (Patient since 2019)

Very good service. Organized, clear instructions and fast attention.


StarStarStarNo StarNo Star The wait time was crazy long  —    (Patient since 2019)

The wait time was crazy long


StarStarStarNo StarNo Star Not a helpful welcome interview —    (Patient since 2019)

The first person that saw me at the counter to assist me was not very friendly and did not offer me the ability to resolve my problem so I would not miss my appointment.


StarStarStarStarStar Dr salem pediatrics is excellent.takes time to ... —    (Patient since 2019)

Dr salem pediatrics is excellent.takes time to really listen to the patient.great follow through.


StarStarStarStarNo Star It was a good visit, good doctor and staff made... —    (Patient since 2019)

It was a good visit, good doctor and staff made me feel confortable


StarStarStarStarStar Your clinic is clean, front desk friendly, The... —    (Patient since 2019)

Your clinic is clean, front desk friendly, The check in very helpful and explain well, Nurse good knowledge and help full. Doctor 👨‍⚕️ explicó my question I am happy with your staff, they are in love with your job and carriers


StarStarStarStarStar CHI CLINIC  —    (Patient since 2019)

I’m using CHI clinics for two years, at the beginning it was a nightmare to get an appointment but for sure they improved a lot and it is very easy to get one, person on the phone very helpful and in the clinic were I go they have an excellent doctor, I’m really satisfied with the service and prices are the best in town


StarStarStarNo StarNo Star Always have to wait 2-3 hours to see Dr even if... —    (Patient since 2019)

Always have to wait 2-3 hours to see Dr even if u have an appointment.They didn't pick me up for my appointment a couple of times.


StarStarStarStarStar Took my son in as a walk in and got seen in a g... —    (Patient since 2019)

Took my son in as a walk in and got seen in a good amount of time. The doctor explained in simple terms what is going on with my sons eyes, and the glasses come in between 1 to 2 weeks which is a good timeframe at no cost.


StarStarStarStarStar The extraordinary medical care is the main reas... —    (Patient since 2019)

The extraordinary medical care is the main reason for me choosing CHI, with Dr Elizabeth Phillipi as my primary care physician. The Physicians in training like Dr. Lee, listen. I have the means to go anywhere for care. And my choice is to remain with Dr. Elizabeth Phillipi and her group in training.


StarNo StarNo StarNo StarNo Star Visit —    (Patient since 2019)

Doctor didn’t give me any medicine for pain. Nurse didn’t explain to me the process to collect the stool. Service of doctor and nurse was really bad. Front desk did a great job.


StarStarStarStarNo Star Ms. —    (Patient since 2019)

Usually service is excellent, but this time i was sent to 3 different windows before I could get a resolution. Once it was resolved, I was asked to step into the lab waiting area and I had blood drawn quickly and painlessly.


StarStarStarStarNo Star When ever i come t CHI i enjoy been there cause... —    (Patient since 2019)

When ever i come t CHI i enjoy been there cause i don' t have t wait long t see the doctor an every one is very nice t me always smileing.


StarStarStarStarStar Very good service. Reasonable waiting time. —    (Patient since 2019)

Very good service. Reasonable waiting time.


StarStarStarNo StarNo Star Very poor service just took me 2 the waiting ro... —    (Patient since 2019)

Very poor service just took me 2 the waiting room sat me down did not say much ,then just left


StarStarStarStarStar The service was great!!! —    (Patient since 2019)

The service was great. The nurses remembered me from a while ago. I was surprised. The doctor Elizabeth Ramirez was excellent at explaining in detail to me so I could understand. Thank you


StarStarStarStarStar Satisfied Patient* —    (Patient since 2019)

This is very conciderate to want to know the concern of each Patients. Due to all Respect of Paitent rights . That we make sure that every visit . Is in a timely Manner and that we are treated with Respect at all times and every visit. And that we are satisfied with every visit. Thankyou & I very much like the Privatcy that I get when I visit Mrs. Alexandra. Every time. Thankyou for Asking for my concerns and opinions.


StarStarStarStarNo Star you get what you pay for, AND MORE!!! —    (Patient since 2019)

At CHI (Doris Ison 10300 SW 216 St., 33190) just like ANY other medical facility, YOU WILL NEED TO BE PAITENT, as there will be some waiting -mostly at the pharmacy- BUT IT IS NOT as bad as i have seen at some private offices topping 6 hours wait time. PLEASE also be PAITENT as you will encounter many mental health patients roaming (i am one). if you see odd behavior PLEASE DON'T stare or talk bad, you'll only agitate someone who is already on the brink of a breakdown -I've been there- UNLESS you see violence or nudity PLEASE go to information to call an officer. When you are registering, make sure you hear the correct name, verify all your information and read your name on documents. I personally never had an issue with any of the employees -EXCEPT ONE and they where moved to referrals behind closed doors-. Everytime I've called to make an appointment I have been treated respectfully courteously and friendly. Also registration and triage are very pleasant and courteous. But the one that has taken my deepest regards, is my own personal PCP, Dr. Jacob Lyons, he is MOST professional, respectful, patient, he listens to everything that i have to say, he listens to ALL your concerns, he tries his best to find answers for any condition or refer you to a specialists. I have been a CHI Doris Ison patient over 3 years now and my experience has been great. HOWEVER, the intake Mental Health Crisis Centre has a little work to do on how staff and doctors treat and speak to patients. Although I AM AWARE of the fact that they must keep neutral composure, detached feelings, and an on-guard deameanor due to the nature of mental health behavior; still IT WOULD NOT hurt to treat patients with a little compassion instead of treating them almost like animals in a shelter or prisoners in jail. The last time i had a breakdown, i begged my mother NOT to take me in cus i new i would feel worse. ALL-IN-ALL CHI, DORIS ISON: IS A GREAT MEDICAL FACILITY.


StarStarStarStarStar Fantastic Service —    (Patient since 2019)

The clinic is doing well as usually and I will continue to have my appointments at Doris Is on. 💞


StarNo StarNo StarNo StarNo Star The waiting is Ridiculously long. All I came wa... —    (Patient since 2019)

The waiting is Ridiculously long. All I came was for a chest x-ray and I spent 4 hours there. It's just Insane. I wasted so much time.


StarStarStarStarStar Liked the doctor and staff generally provide go... —    (Patient since 2019)

Liked the doctor and staff generally provide good customer service


StarStarStarStarNo Star CHI DORIS ISON HAVE A GOOD SERVICE, DENTAL DEP... —    (Patient since 2019)

CHI DORIS ISON HAVE A GOOD SERVICE, DENTAL DEPARTMENT AND VISION AND OTHERS HEALTH SERVICE.


StarStarStarStarStar Great! Todo muy bien, gracias! —    (Patient since 2019)

Great! Todo muy bien, gracias!


StarStarStarStarStar Staff was very helpful knowledgeable and patien... —    (Patient since 2019)

Staff was very helpful knowledgeable and patient.


StarStarStarStarStar The entire obgyn team was awesome from start to... —    (Patient since 2019)

The entire obgyn team was awesome from start to finish. Special thanks to the midwife for being so knowledgeable and putting me at ease. She explain everything to be and did not rush doing so. What an awesome person!


StarStarStarStarStar Friendly and they go out if there way to help y... —    (Patient since 2019)

Friendly and they go out if there way to help you. I’m very happy going there.


StarStarNo StarNo StarNo Star Poor communication! When I got to CHI I was not... —    (Patient since 2019)

Poor communication! When I got to CHI I was not even addressed just ignored! I came in with my 12 year old to get her wrist checked and I was never asked why we were there. I wrote it on the intact papers. after waiting over 2 hours I was told by the Doctor to go to the ER she said xray results would take a week to get in. I spoke to office manager she told us to come back after lunch Advise the Doctor that xray results could be read stat. We came back only to wait 45 minutes more and be told Doctor did not want to allow xray. After 5 hours we still had no new information about my child's wrist. Unprofessional. I was told my copay would be reversed so far it has not.


StarStarStarStarNo Star Very friendly staff. Works hard to provide exce... —    (Patient since 2019)

Very friendly staff. Works hard to provide excellent service. Could improve on Wait time for meds. Thank you very much for all you do .


StarStarStarStarStar Gloria was great. Very professional and attenti... —    (Patient since 2019)

Gloria was great. Very professional and attentive. Great staff!!


StarStarStarStarStar Exelent muy buen servicio  —    (Patient since 2019)

Exelent muy buen servicio


StarStarStarStarStar GREAT SERVICE! Very easy to schedule appointmen... —    (Patient since 2019)

GREAT SERVICE! Very easy to schedule appointments and it’s a one stop shop for your health care needs.


StarStarStarStarNo Star I would have given a much lower evaluation had ... —    (Patient since 2019)

I would have given a much lower evaluation had the requirement for a lab appointment not been removed. The fact that everyone was being greatly inconvenienced because of the actions of a few and CHI not taking responsibility to address them on an individual basis.


StarStarStarStarStar Medical services I’ll recommend , but the denta... —    (Patient since 2019)

Medical services I’ll recommend , but the dental service at Doris is terrible. Never recommend.


StarStarStarStarStar Very likely infact i have already recommended v... —    (Patient since 2019)

Very likely infact i have already recommended various family members


StarStarStarStarStar services —    (Patient since 2019)

great service and very professional workers


StarStarStarStarStar I am very grateful as a patient to Dr. Christin... —    (Patient since 2019)

I am very grateful as a patient to Dr. Christine Dunlop. Although she’s not with CHI anymore she has moved on. She is the best doctor I’ve ever had she is very Efficient and Excellent work as a provider. Five stars goes out to Dr. Dunlop. And I am going to greatly missed her.


StarStarNo StarNo StarNo Star  —    (Patient since 2019)

Las enfermeras fueron muy amables pero la doctora no lo fue.. fue muy descortés al irse sin despedirse y no fue nada delicada en su examen.


StarStarNo StarNo StarNo Star You wait forever to see a Doctor who may spend ... —    (Patient since 2019)

You wait forever to see a Doctor who may spend a few minutes NOT listening to your issues and concerns, you leave with the same useless misinformation you already had meanwhile your conditions are getting worse. I skip appointments because I already know I'm not going to receive adequate treatment and support from my appointed health care providers.


StarNo StarNo StarNo StarNo Star Why schedule an appointment if you have to wait... —    (Patient since 2019)

Why schedule an appointment if you have to wait over 2 hours to be seen. I had to cancel my appointment which cause an inconvenience.


StarStarStarStarStar the staff was professional friendly and treated... —    (Patient since 2019)

the staff was professional friendly and treated me and my kids with respect and kindness. I had no wait time. Everyone from the woman at the front reception to the young lady in the vision desk and the staff and Dr. in The vision desk was knowledgeable friendly and professional


StarStarStarStarStar Fast and thorough services.Will go back again.... —    (Patient since 2019)

Fast and thorough services. Will go back again.


StarStarStarStarStar Gracias, los empleados son muy profesionales y ... —    (Patient since 2019)

Gracias, los empleados son muy profesionales y amables


StarStarStarStarStar Excellent service , fast attention, —    (Patient since 2019)

Excellent service , fast attention,


StarStarStarStarStar  —    (Patient since 2019)

Everything was excellent


StarStarStarStarStar Very good service very nice and attentive staff... —    (Patient since 2019)

Very good service very nice and attentive staff Very clean the office and inside also the rest rooms


StarStarStarStarStar Everyone there is great they really do care abo... —    (Patient since 2019)

Everyone there is great they really do care about your health


StarStarStarStarStar The service was great and I recommend it to any... —    (Patient since 2019)

The service was great and I recommend it to anyone


StarStarStarStarStar Love the supporting and the goodness from thi... —    (Patient since 2019)

Love the supporting and the goodness from this doctor's office that is did for patient care.


StarStarStarStarStar I trust this hospital much more than all big ho... —    (Patient since 2019)

I trust this hospital much more than all big hospitals in Miami. True professionals doing their job.


StarStarStarStarStar They are quick and friendly  —    (Patient since 2019)

They are quick and friendly


StarStarStarStarNo Star