CHI - Community Health of South Florida

Tavernier

Star Star Star Star No Star 136 Reviews

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Reviews

StarNo StarNo StarNo StarNo Star My experience st CHI was horrific !!! Ms. Gonz... —    (Patient since 2022)

My experience st CHI was horrific !!! Ms. Gonzales, APRAN was extremely extremely unprofessional. I waited over an hour for my mammogram script to be written. I could hear laughter and talking, while I was in the room waiting and waiting. I had to go outside several times to inquire on my script.


StarStarStarNo StarNo Star Up until recently, this rating would have been ... —    (Patient since 2022)

Up until recently, this rating would have been much higher. There is an ongoing issue with refilling simple prescriptions for maintenance medications.


StarNo StarNo StarNo StarNo Star I’ve had 3 doctors visit and haven’t been able ... —    (Patient since 2022)

I’ve had 3 doctors visit and haven’t been able to meet my doctor face to face yet.they either call me to resquedule as a phone call or sends assistant to talk to me as my primary. Very disappointed and probably going to look for help somewere else. Also when I try to contact them , they wouldn’t pick up the phone 15 minutes before they closed.


StarStarStarStarStar Flawless —    (Patient since 2022)

Impossible to fault, even the pen worked.


StarStarStarStarStar Really like Dr. Morales and his medical staff a... —    (Patient since 2022)

Really like Dr. Morales and his medical staff and assistants.


StarStarNo StarNo StarNo Star Contact the office direct is imposible. When th... —    (Patient since 2022)

Contact the office direct is imposible. When the phone system ask you to have your phone return never call you back. Communication is impossible. Too much time waiting in the office.


StarStarStarStarStar  —    (Patient since 2022)

Left with nothing I needed. Went to get a physical and vaccinations for nursing school. Called to make sure they had them before making the appointment. Ended up walking out without a single vaccination because they were out. Wasted an hour and a half getting a “physical” that was never signed or completed. Will not be returning.


StarStarNo StarNo StarNo Star  —    (Patient since 2022)

I would never send anyone here ! They are always either understaffed or something. I went in for an appointment and really didn't see a doctor.


StarStarNo StarNo StarNo Star A simple request was too much it seems....  —    (Patient since 2019)

Asked them to fax a very important medical form to a retirement residence. They agreed to fax, but turns out it was never received. So the form was actually never faxed as I requested. A simple request falling short, reflects badly on the clinic and the admin who run it.


StarNo StarNo StarNo StarNo Star If I could leave less than one star I would.  —    (Patient since 2021)

If I could leave less than one star I would.


StarStarStarNo StarNo Star Communication between offices- physicians is poor —    (Patient since 2021)

Communication between offices, physicians


StarStarStarStarStar Excellent service very happy with the  —    (Patient since 2022)

Excellent service very happy with the


StarStarStarStarStar Always get great service here. —    (Patient since 2022)

Always get great service here.


StarStarStarStarStar Good service friendly staff and quick appointm... —    (Patient since 2021)

Good service friendly staff and quick appointments


StarStarNo StarNo StarNo Star No me atendieron y llamaron tarde y después nun... —    (Patient since 2019)

No me atendieron y llamaron tarde y después nunca mas llamaron tenía La Niña enferma


StarNo StarNo StarNo StarNo Star Snow-birds don't go here —    (Patient since 2022)

Not a good place for snow birds to get care. I waited over an hour on 2 different days and never got the care I needed. I simply wanted my ears flushed.


StarStarStarStarStar Great Staff!. Both the nurse and doctor were v... —    (Patient since 2022)

Great Staff!. Both the nurse and doctor were very friendly and professional and put me at ease as an out of country traveler. Highly recommend.


StarStarStarStarStar the md was very friendly with active listenin... —    (Patient since 2019)

the md was very friendly with active listening


StarStarStarStarStar Hola, soy liz, mami de nijah, en lo personal me... —    (Patient since 2022)

Hola, soy liz, mami de nijah, en lo personal me encanto y quede muy satisfecha con los resultados de la consulta de mi niña, la atendieron perfectamente y de manera rapida y eficiente, yo resido actualmente en miami pero me gustaria que CHI tuvieses una sede aqui


StarStarNo StarNo StarNo Star problems —    (Patient since 2022)

Why is it taking so long to get a permanent physician? What or who made the STUPID decision to stop allowing phone calls to the ACTUAL clinic?


StarStarStarStarStar Always friendly, knowledgeable staff! Clean of... —    (Patient since 2022)

Always friendly, knowledgeable staff! Clean office as well.


Reply

Thank you!!

StarStarStarStarStar Dr Morales is great. So lucky to have an excell... —    (Patient since 2022)

Dr Morales is great. So lucky to have an excellent Pediatrician in Tavernier, FL office.


Reply

Thank you!!

StarNo StarNo StarNo StarNo Star Poorly managed. Referrals to providers more tha... —    (Patient since 2021)

Poorly managed. Referrals to providers more than 2 hours away. Walked out on labs process after waiting an hour as three other patients were seen. Never again.


Reply

I am very sorry to hear this.

StarStarStarNo StarNo Star Needs to be fixed —    (Patient since 2022)

I use to love the services at CHI. Now there is not a permanent doctor. You can not reach the office by telephone. I feel like I have no doctor. TERRIBLE - please fix this and make it the way it was.


Reply

We are definitely working towards this. I appreciate your feedback .

StarStarStarStarStar  —    (Patient since 2021)

I mentioned to your staff how professional they were and cordial as well.


Reply

Thank you, Mr. Douglass!

StarNo StarNo StarNo StarNo Star Tavernier CHI went from best to worst! —    (Patient since 2019)

It was perfect when Dr. Robinson was there. His replacement, Dr. Martinez, was not friendly, but he probably saved me from stage 4 breast cancer by ignoring federal guidelines and insisting his elderly women patients still get mammograms. When he and nurse Kim left, things went to pot. All new, incompetent crew. Nobody picks up the ringing phone, because nobody is at that desk. Even CHI HQ can't get through with email! THE GIRLS THAT DRAW BLOOD DON'T KNOW HOW TO DO IT! IT IS NOT SUPPOSED TO TAKE TWO PEOPLE TO DO IT, and it is supposed to take 10 minutes, not 30 minutes. She is sticking the needle into the patient's skin, and then having another tech (or in my case last time, me, ) insert the plunger into the syringe, thereby pushing air into the vein, which can give the patient an embolism! DANGEROUS! Doesn't CHI verify credentials before they hire people? All their covid precautions have been abandoned. And all the handsanitizer dispensers were empty. This was at 9am, the beginning of the day. The only good thing I have to say about this office is that I did not have to wait long before I was called in. I am looking for another primary care doctor to replace CHI, because you still haven't hired anybody permanent; I never know what I am getting when I go to CHI Tavernier.


StarStarStarStarStar New to the service, pleased so far. —    (Patient since 2021)

New to the service, pleased so far.


StarStarStarStarNo Star Catarro —    (Patient since 2019)

No le mando medicinas para el catarro ni para tod nada una consulta para verle la cara al doctor


StarStarStarStarStar I hope we have a new Perm Dr at CHI Tv! —    (Patient since 2022)

The new dr is well wonderful. he has complete understanding my many medical challenges,(DM and CLL) and had wonderful insite. i wish he was perm here at chi Tav.


Reply

Thank you!

StarStarStarStarStar Usually they are competent.  —    (Patient since 2022)

Usually they are competent.


StarStarStarNo StarNo Star Your phone system sucks... One office doesn't k... —    (Patient since 2019)

Your phone system sucks... One office doesn't know what the other office says or does. Making an appointment over the phone is terrible.


StarStarStarStarStar I appreciate the kindness I received and the pr... —    (Patient since 2022)

I appreciate the kindness I received and the prompt service. I would recommend this clinic to others in the area.


Reply

This is wonderful- Thank you!

StarStarStarStarStar Regular primary doctor left. Interim doctor was... —    (Patient since 2022)

Regular primary doctor left. Interim doctor was very attentive. Support staff pleasant.


Reply

Thank you!!!!

StarStarStarStarStar Always helpful with a smile. The Doctor checks ... —    (Patient since 2022)

Always helpful with a smile. The Doctor checks for everything


Reply

Thank you!!!!

StarNo StarNo StarNo StarNo Star I was in the hospital in Miami, and received a ... —    (Patient since 2021)

I was in the hospital in Miami, and received a text telling me I had an appointment at CHI Tavernier. I actually thought it was a follow up with a cardiologist, just to find out it was a PCP. I get there and am charged $250 to see a nurse practitioner, not even a physician, and she didn’t seem to be too intelligent. Just all seems a scam to get money, and am not happy at all with the service or charges!!!


StarStarStarStarStar I think CHI is a good primary care establishmen... —    (Patient since 2019)

I think CHI is a good primary care establishment. I think he is completely overbooked. i waited 2 hours and ended up being the last patient at 10 after 1, running into his lunch time. my appt was at 11am


Reply

Thank you for your feedback!

StarNo StarNo StarNo StarNo Star Do not waste your time.  —    (Patient since 2021)

The office team were great to us. I am leaving only one star because they do not deserve to be grouped in with this doctors atrocious behavior. The ddoctors terrible. He was rude. He refused to discuss the medical issues my daughter is experiencing. He immediately said she needed mental health help not medical. He was arrogant with this as well. He made me feel like a terrible parent in front of my daughter. I requested blood work to be done. He raised his voice at me. At one point he looked at my 13 year old daughter and said "fine I will poke her now and she can just get poked again in three weeks with the other doctor." As a mother I just want to figure out what my daughters problems are and address them. If that means she needs blood work done- then so be it. She is as concerned as I am and would like to find the root of her issues. He was also very scary. He got angry with my request for blood work to be done. His behavior was very unprofessional and unpleasant. I will not recommend and I will be addressing the issue with the proper authorities.


Reply

We are very sorry that this was your experience at our center. I would like to speak with you further about this.

StarStarStarStarStar Very please with my visit and service rec —    (Patient since 2021)

Very please with my visit and service received


Reply

Thank you!

StarStarStarStarStar ... —    (Patient since 2019)

too long a wait, was last patient and not even talked to by dr. martinez. it was past lunchtime, i did get a medicine i wanted to try called in for me. that was great


StarStarNo StarNo StarNo Star Call me 609 458 8519This is ridiculous  —    (Patient since 2019)

Call me 609 458 8519 This is ridiculous


Reply

Thank you for your feedback. It was a pleasure speaking with you

StarStarStarStarStar Love CHI & Dr Martinez! Thanks so much! —    (Patient since 2019)

Love CHI & Dr Martinez! Thanks so much!


Reply

Thank you for choosing CHI! See you soon!

StarStarStarNo StarNo Star I love the drive and the atmosphere in the keys... —    (Patient since 2019)

I love the drive and the atmosphere in the keys. The staff is very nice too but it needs to be cleaner and trash was overflowing I hope they get it cleaned up Plus I was the appointment at 5:30 pm I was told to come in at 5 pm I was not seen until 6:30pm and there was no one in the waiting room. I don’t mind waiting but I have never waited that long in this office before - its a reason why I dont mind the drive because it’s typically quick and clean


Reply

Thank you so much for taking the time to speak with me. We appreciate your feedback. See you soon.

StarStarStarStarStar very friendly and helpful ass —    (Patient since 2021)

very friendly and helpful assistance


Reply

Thank you!!!

StarStarStarNo StarNo Star Phlebotomist was not the best. Had difficulty a... —    (Patient since 2020)

Phlebotomist was not the best. Had difficulty accessing veins. Painful experience. Receptionist was on a personal call and kept me waiting to check out.


StarStarStarStarStar Exelente care for me as a patient the reception... —    (Patient since 2020)

Exelente care for me as a patient the receptionists,nurse and Doctor are very friendly and helpful the clinic its very clean im very grateful with the service they provided me they are great .


Reply

Thank you!!!

StarStarStarStarStar Great place for the whole family.  —    (Patient since 2020)

Great place for the whole family. 3 generations of my family see doctors here. No complaints


Reply

Thank you!!!

StarStarStarStarStar Everyone is friendly and very helpful in and ou... —    (Patient since 2022)

Everyone is friendly and very helpful in and out fairly quickly


Reply

Thank you!!!

StarStarStarStarStar I waited one hour after my appointment time bef... —    (Patient since 2022)

I waited one hour after my appointment time before I was seen. Too long a wait.


Reply

Im very sorry for the extended wait time. We will definitely make adjustments in order to improve. Your feedback is greatly appreciated.

StarStarStarStarStar Everyone was nice & kind. —    (Patient since 2021)

Everyone was nice & kind.


Reply

Thank you!!!

StarNo StarNo StarNo StarNo Star This office and doctors are a joke..they can't con —    (Patient since 2020)

This office and doctors are a joke..


StarStarStarStarNo Star Dr. Martinez is the best! —    (Patient since 2020)

Wait time was to long. A follow up Appointment took over two and a half hours..in/out. The whole staff is new. Management and the Receptionist are much more professional than the pat. Dr. L. Martinez is the best! He is professional, attentive, and is why my family and I continue to come to CHI-Tavernier.


StarStarStarStarStar Excellent clinic, doctor, and staff. —    (Patient since 2021)

Excellent clinic, doctor, and staff.


StarStarStarStarStar  —    (Patient since 2021)

I was given an opportunity, to get my Covid vaccine at CHI, and all of the staff were very professional, and very informative.


StarStarStarStarStar Perfecto y muy buen tr —    (Patient since 2021)

Perfecto y muy buen trato


StarStarStarStarStar Magnifico lugar y muy buen trato —    (Patient since 2021)

Magnifico lugar y muy buen trato


StarStarStarStarStar Great team...doctor and the while team!!!! —    (Patient since 2022)

Great team...doctor and the while team!!!!


StarStarStarStarStar At this CHI in Tavernier fl always are very pro... —    (Patient since 2020)

At this CHI in Tavernier fl always are very professional the clinic its very clean they provided good patients care this is a very good clinic .


StarStarStarStarStar Great MD. Ordered medication to obtained this a... —    (Patient since 2019)

Great MD. Ordered medication to obtained this after noon. Suggested return in 2 weeks


StarStarStarStarStar Dr. Martinez cares for his patients —    (Patient since 2021)

Dr. Martinez listens to his patients thoroughly and offers excellent medical advise. Impressed with his calm demeaner and medical knowledge. Happy to be his patient.


Reply

Thank you!!! We are happy to serve you.

StarStarStarStarStar I waited a long time in the waiting room and in... —    (Patient since 2022)

I waited a long time in the waiting room and in the patient room. Dr. Martinez is thorough. But I walked out without getting a phone number I needed. Otherwise it was a good appointment.


StarStarStarStarStar Great care by experienced staff —    (Patient since 2020)

Great care by experienced staff


StarNo StarNo StarNo StarNo Star You guys are the worst doctor I've ever been to... —    (Patient since 2021)

You guys are the worst doctor I've ever been too.


StarStarStarStarStar Great doctor and staff —    (Patient since 2022)

Very friendly and extremely informative with my medical questions!


StarStarStarStarStar Due to few staffing wait times are pretty long —    (Patient since 2021)

Due to few staffing wait times are pretty long


StarStarStarStarStar always happy with service and everyone there bu... —    (Patient since 2020)

always happy with service and everyone there but was unhappy that i waited in exsameroom for almost a full hour before seeing the doctor....10.30 appointment.i left the office at 12.15..when i returned to my job the employees had went home for the day.was not happy.


StarStarStarStarStar New Patient Experience —    (Patient since 2020)

Had to make a last minute appointment as a new patient and everyone was so helpful


StarStarStarStarStar 3 generations.... —    (Patient since 2020)

Best place I've been in a long time...they see 3 generations of my family.


StarStarStarStarStar Nurses and doctors were very busy giving it the... —    (Patient since 2020)

Nurses and doctors were very busy giving it there all best on the front line 👍🏽 Very friendly and kind staff they deserve double whatever there making, service was awesome


StarStarStarStarStar Sending lab orders from mci electronically is ... —    (Patient since 2020)

Sending lab orders from mci electronically is a real problem. From now on I am going to ask for a paper documents sent directly to me.


StarStarStarStarStar The folks and Dr. Have been just so professiona... —    (Patient since 2022)

The folks and Dr. Have been just so professional. I only want to go to them. Courteous friendly and just darn right family.


StarStarStarStarStar The people who work there are pleasant, helpful... —    (Patient since 2019)

The people who work there are pleasant, helpful and informative.


StarNo StarNo StarNo StarNo Star Very bad experience ask for someone speak.Spani... —    (Patient since 2020)

Very bad experience ask for someone speak.Spanish But they don’t and any then. Ask for a medicine. That I need and this person didn’t gave me. And told me go Publix for buying not way I don’t recommend


StarStarStarStarStar My experience has been very sastifactory,  —    (Patient since 2020)

My experience has been very sastifactory,


StarStarStarStarStar Dr. Martinez and staff have always been warm an... —    (Patient since 2022)

Dr. Martinez and staff have always been warm and kind. they are just wonderful and a pleasure to see..They are so helpful and responsive. Simply the best Dr. we know


StarStarStarStarStar Always good service and advice. —    (Patient since 2022)

Always good service and advice.


StarStarStarStarStar I very satisfied With the care I received —    (Patient since 2019)

I very satisfied With the care I received


StarStarStarStarStar Great staff excellent Dr Luis Martinez  —    (Patient since 2022)

Great staff excellent Dr MARTINEZ


StarStarStarStarStar Everything was very good. Thank you.  —    (Patient since 2020)

Everything was very good. Thank you.


StarStarStarStarStar Love the staff and I feel like Dr. Martinez act... —    (Patient since 2019)

Love the staff and I feel like Dr. Martinez actually listens to me and takes me seriously and doesn't blow my complaints off.


StarStarStarStarStar Each time I have come there the service and Dr.... —    (Patient since 2022)

Each time I have come there the service and Dr. Martinez has been wonderful. They are the best.


StarStarNo StarNo StarNo Star When Dr. Robinson was the physician at this cli... —    (Patient since 2022)

When Dr. Robinson was the physician at this clinic I would have scored this portion of the test with a 10. The only reason the score for this question is now a 5 is due to the physician. I have issues with Dr. Martinez that are not addressed in this survey. Please contact me for further info.


StarStarStarStarStar ♥️ You guys! Simply the best!! —    (Patient since 2019)

♥️ You guys! Simply the best!!


StarStarStarStarStar Excellent I'll recommend a friend  —    (Patient since 2020)

Excellent I'll recommend a friend


StarStarStarStarStar Waiting period was awesome even Even though I g... —    (Patient since 2020)

Waiting period was awesome even Even though I got there early it went by fast.Nurses where is friendly and very professional.


StarStarStarStarStar Very pleased —    (Patient since 2022)

Always a great experience


StarStarStarStarStar Y'all done a fine job.  —    (Patient since 2020)

Y'all done a fine job. Very professional with my co vid test out in the parking lot. I hope I get the results back in 3 days like they said.


StarStarStarStarStar Very profesional ,caring,friendly,warm,service ... —    (Patient since 2020)

Very profesional ,caring,friendly,warm,service it’s provided in that community health office from the doctor Luis Martinez,nurses and receptionist are very profesional they provided me exellent service I will recommended to my family and friends .


StarStarStarStarStar  —    (Patient since 2020)

They wrre fine and took my problem seriously and prescribed medicine which I am very thankful for! Two thumbs up and thank you for hiring sincere, professional and benevolent licensed medical people!!! DN in Key Largo


StarStarStarStarStar Professional and courteous! —    (Patient since 2020)

Professional and courteous!


StarStarStarStarStar Very nice and helpful people. —    (Patient since 2020)

Very nice and helpful people.


StarStarStarStarStar Great doctor. Fabulous support staff. Look fo... —    (Patient since 2022)

Great doctor. Fabulous support staff. Look forward to my appointments!


StarStarStarStarStar Bad connection —    (Patient since 2019)

Nothing wrong with the service itself but whatever microphone/webcam combo the Dr. was using kept cutting out and freezing. More than likely it's an internet issue but in-persona appointments are still much more pleasant


StarStarStarStarStar The doctor always surprises me with his ability... —    (Patient since 2022)

The doctor always surprises me with his ability to connect symptoms in order to diagnose me.


StarStarStarStarStar I feel staff is very nice and professional! I e... —    (Patient since 2019)

I feel staff is very nice and professional! I enjoy being able to review my info with the portal!


StarStarStarStarNo Star Office staff and nurse very friendly.  —    (Patient since 2020)

Office staff and nurse very friendly. Had telemedicine interview with doctor. They seemed efficient. Some of the survey does not apply.


StarStarStarStarStar Tavernier has been wonderful friendly and so pr... —    (Patient since 2022)

Tavernier has been wonderful friendly and so professional. Could not ask for better


StarStarStarStarStar Welcoming Place- Dr Martinez is superand Staff... —    (Patient since 2020)

Welcoming Place- Dr Martinez is super and Staff very nice


StarStarStarStarStar staff was very professional —    (Patient since 2019)

staff was very professional


StarStarStarStarStar Exelente‼️‼️‼️👏👏👏👏👍🏻🙏 —    (Patient since 2019)

Exelente‼️‼️‼️👏👏👏👏👍🏻🙏


StarStarStarStarStar I went in terrified about what the prognosis wa... —    (Patient since 2022)

I went in terrified about what the prognosis was and I came out relieved. The doctor diagnosed what my neurologist didn’t. Thank you.


StarStarStarStarStar Thanks —    (Patient since 2019)

I appreciate the way the Doctor involves Skylar personally in her health and recovery.


StarStarStarStarStar These people are wonderful I suffered a very em... —    (Patient since 2022)

These people are wonderful I suffered a very embarrassing situation they all handled it with poise and professionalism their kindness was compelling I hope they don't cancel my next appointment


StarStarStarStarStar The entire staff is great/helpful .Dr answers a... —    (Patient since 2020)

The entire staff is great/helpful .Dr answers all my questions and recommends best treatment.


StarStarStarStarStar Excellent as always! Live my CHI! —    (Patient since 2019)

Excellent as always! Live my CHI!


StarStarStarStarNo Star  —    (Patient since 2019)

Never crowded service is always appropriate and friendly


StarStarStarStarStar Well organized and helpful... —    (Patient since 2019)

Well organized and helpful, even when super busy.


StarStarStarStarStar Very friendly and profesional team. —    (Patient since 2020)

Very friendly and professional team.


StarStarStarStarStar I was put in a room immediately. I waited about... —    (Patient since 2019)

I was put in a room immediately. I waited about 15 minutes for the Dr. who arranged for blood work. I waited 30 minutes for the blood work to be done. I was there for about an hour, but that included the time for the bloodwork. That saved me from having to go back.


StarStarStarStarStar Wonderful doctor Martinez and staff Like famil... —    (Patient since 2022)

Wonderful doctor Martinez and staff Like family.


StarStarStarStarStar I was very pleased with my visit to CHI! The st... —    (Patient since 2020)

I was very pleased with my visit to CHI! The staff is very competent and kind. I am feeling much better. Thank you!


StarStarStarStarStar Everyone is helpful and friendly.  —    (Patient since 2019)

Everyone is helpful and friendly.


StarStarStarStarNo Star MY REVIEW & EXPERIENCE... —    (Patient since 2020)

MY REVIEW AND EXPERIENCE...I waited 30 minutes once in an exam room for the doctor and 10 minutes for the lab tech to have blood drawn. Dr. Martinez (new to me) discussed no history with me, nor asked if I was experiencing any problems. This was a yearly checkup, and I had to tell him that I was due a colonoscopy this year. No mention of mammogram or bone density tests. I will be looking for a new physician who shows a real interest in my health.


StarStarStarStarNo Star The attending physician was very nice but... —    (Patient since 2019)

The attending physician was very nice and very attentive. My wife and I really liked him, however we needed to ask him to repeat each sentence multiple times because we could not understand his English. Many of his words were unidentifiable to us. Look, I clearly understand that its difficult to get quality help in the Fla Keys. Staffing can be a real issue down here. However, we do live and work in the USA I think its reasonable to expect ones attending physician to speak English clearly and concisely.


StarStarStarStarNo Star I'm a new patient, so I don't have much experie... —    (Patient since 2019)

I'm a new patient, so I don't have much experience with this facility. However, so far, so good!


StarStarStarStarStar I like the friendly staff, always helpful,The d... —    (Patient since 2022)

I like the friendly staff, always helpful,The doctor are always knowledgeable..


StarStarStarStarStar Good staff, very helpful. I like the new docto... —    (Patient since 2022)

Good staff, very helpful. I like the new doctor Martinez.very professional .an good listener.


StarStarStarStarStar All personnel are very friendly and wait time i... —    (Patient since 2019)

All personnel are very friendly and wait time is usually minimal. The doctors are thorough. They also make blood work easy since they take the blood on site and I get the results back from Quest in 2-3 working days. It sure beats having to set up an appointment with Quest in Homestead, driving there and waiting up to 2 weeks for results. One negative is their main call center. They are not very good at what they do. I have to go to the local center to physically make an appointment. This is the one area they need improvement on.


StarNo StarNo StarNo StarNo Star My dr moved to Gainesville (dr Robinson)And wi... —    (Patient since 2019)

My dr moved to Gainesville (dr Robinson) And without renewing my prescriptions. I am down to one pill and no one at chi wanted to help me.


StarStarStarStarStar  —    (Patient since 2022)

Staff courteous, efficient, and organized with attention to detail. Dr. Martinez is extremely knowledgeable, patient, and took the time to review my history, and answer all my questions thoroughly.


StarStarStarStarStar  —    (Patient since 2022)

Gr8 dr visit. Friendly staff!


StarStarStarStarStar Awesome, friendly and informative staff . Dr. M... —    (Patient since 2022)

Awesome, friendly and informative staff . Dr. Martinez was great as well.


StarStarStarStarStar The staff was extremely helpful and informative... —    (Patient since 2019)

The staff was extremely helpful and informative. This location is the best!


StarStarNo StarNo StarNo Star Family doctor has yet to really know how patien... —    (Patient since 2019)

Family doctor has yet to really know how patients


StarStarStarStarStar We love Dr Shafieian! She’s the best pediatrici... —    (Patient since 2019)

We love Dr Shafieian! She’s the best pediatrician. So kind and attentive to my kids needs.


StarStarStarStarStar This place is great I live in Homestead but I d... —    (Patient since 2019)

This place is great I live in Homestead but I do not kind the drive because the doctor takes his time to talk to you and the staff is very nice


StarStarStarStarNo Star Had to wait awhile but they fit me in and I app... —    (Patient since 2019)

Had to wait awhile but they fit me in and I appreciated it very much.


StarStarStarStarStar I was in and out in an hour. —    (Patient since 2019)

I was in and out in an hour.


StarStarStarStarStar Dr Robinson  —    (Patient since 2019)

Dr Robinson is by far the most thorough dr I’ve ever had. He always makes me feel at ease when I’m concerned about any issue. I recommend Doctor Robinson to everyone. The staff is friendly and helpful.


StarStarStarStarStar prompt courteous & friendly service. —    (Patient since 2019)

prompt courteous & friendly service.


StarStarStarStarStar Great attention  —    (Patient since 2019)

Great attention And service


StarStarStarStarStar It was a very nice experience. Everyone was ve... —    (Patient since 2022)

It was a very nice experience. Everyone was very nice and considerate.


StarStarStarStarNo Star Seems to be a bit pricey.$$$ —    (Patient since 2019)

Seems to be a bit pricey.$$$


StarStarStarStarStar Dr. Mitra Shafieian is the best pediatrician f... —    (Patient since 2019)

Dr. Mitra Shafieian is the best pediatrician for my kids. She truly cares and takes her time in evaluating them. I have nothing but a great experience every time.


StarStarStarStarStar I was very impressed with the doctor on the fir... —    (Patient since 2019)

I was very impressed with the doctor on the first visit. He asked more questions than my previous doctor and the urgent care


StarStarStarStarStar I love this office. The staff is always friendl... —    (Patient since 2019)

I love this office. The staff is always friendly and upbeat. The office staff years ago was ok but has changed over the years that I have been a patient there for the better, I give them a 10 on score! Dr Robinson is a great doctor who cares and a doctor who listens. He reads between the lines too, hard to find a doc like him these days!


StarStarStarStarStar Everyone was very professional, made me feel we... —    (Patient since 0001)

Everyone was very professional, made me feel welcome. Thanks to all