CHI - Community Health of South Florida

South Miami

Star Star Star Star Star 167 Reviews

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Reviews

StarStarStarStarStar The customer service and the doctor was great. —    (Patient since 2020)

The customer service and the doctor was great.


StarStarStarStarStar They are the utmost ptofessional and they assis... —    (Patient since 2020)

They are the utmost professional and they assist those such as my self who do not have a job to be able ti get quality healthcare


StarNo StarNo StarNo StarNo Star never received my results. pointless —    (Patient since 2020)

never received my results. pointless


StarStarStarStarStar Extremely knowledgeable, professional and frien... —    (Patient since 2020)

Extremely knowledgeable, professional and friendly at the same time. I’ve been going to a private facility for years, but due to an unforeseen occurrence, I had to seek some emergency medical advice ASAP. Dr. Bosa has taken excellent care of my situation and is monitoring me daily, unlike my outside private facilities. I do believe this is going to be my new primary clinic now. CHI has stepped up to the plate from my former days of dealing with family with no medical insurance. I applaud you and your staff


StarNo StarNo StarNo StarNo Star Not a great visit —    (Patient since 2020)

I was there for four hours and spoke to the doctor for roughly 10 minutes.


Reply

Hi. Thank you for your review. We strive to improve wait times and this is a work in progress. Feel free to contact me directly if you have any more questions for the provider. We have a new provider working in the site so hopefully the wait times will improve very soon! We look forward to seeing you again. If you feel your wait is long during your next visit please ask for me directly. ~Regards, Cynara Cross/Office Manager

StarStarStarStarStar excellent team, the staff is very friendly and ... —    (Patient since 2018)

excellent team, the staff is very friendly and professional.


Reply

Hi Ms. Chavez. Thank you very much for the excellent review. We look forward to continuing business with you. Stay safeH�Y�\���[�\�Hܛ����ٙ�X�HX[�Y�\

StarStarStarStarStar The entire staff is great!Dr. Bosa and the tea... —    (Patient since 2020)

The entire staff is great! Dr. Bosa and the team are the best


Reply

Thanks Alejandro Hernandez Rubio! We try very hard to ensure you have a great experience. Please come back to see us for your health care needs! ~Reegards, Cynara Cross, Office Manager

StarStarStarStarStar It protects the patients and the personnel  —    (Patient since 2020)

It protects the patients and the personnel


StarStarStarStarStar Clean and reliable................................ —    (Patient since 2020)

Clean and reliable............................................


StarStarStarStarStar Awesome personnel from the office staff, all th... —    (Patient since 2020)

Awesome personnel from the office staff, all the way around to the Doctors. I have recommended people to your clinic.


StarStarStarStarStar Great clinic  —    (Patient since 2019)

Great doctors and service. Courteous staff. No wait.


StarStarStarStarStar Best doctor in florida —    (Patient since 2020)

I'm pleased with my doctor Bosa, that's why I take a bus from Florida city to see him. It's more than a two hour ride. But it's worth it.


StarStarStarNo StarNo Star disappointed with the attentions —    (Patient since 2020)

In the beginning I was very comfortable but in my last visits I have gone through many problems that question my desire to continue. my last two appointments i have had problems getting my blood tests. too long a wait and a second time, they did not have something that was needed ... The first time I was forced to change my appointment almost 3 weeks later and this second time I had to go three times to have the same procedure due to that on the day we agreed for the blood tests, they had a meeting and canceled all appointments.


StarStarStarStarStar Dr. Shaquan was cordial and professional and wa... —    (Patient since 2018)

Dr. Shaquan was cordial and professional and was never too rushed for another question. She seems to be very well informed. I can't give her a 10 because she DID just prescribe a nightmarish colorectal exam that's not even permissible in interrogations at Guantanamo.


StarStarStarStarStar Excellent  —    (Patient since 2019)

A very nice facility. I love the free valet service, the staff is super nice and above all, very short wait times.


Reply

Thank you very much for the excellent review. We are pleased you are happy with the service and wait times! We look forward to a continued relationship! ~Regards, Cynara Cross/Office Manager

StarStarStarStarStar Excellent care from all of the pediatric team. —    (Patient since 2019)

Excellent care from all of the pediatric team.


StarStarStarStarStar Love this Place! —    (Patient since 2020)

I have to say I am thoroughly impressed with this facility! The staff members are extremely nice and Dr. Shaquan Chambliss-Huggins is amazing! I have never had a primary care physician (mind you, I am almost 30) and she makes me feel super comfortable. I can tell that she is passionate and cares for her patients. I highly recommend this place! It's basically a one-stop shop for all your medical needs. They offer general medicine, gynecology, and dental care. Makes getting a check up super convenient!


Reply

Hi Miss Hunter..... Thank you very much for the flowing review. We are very happy that you are pleased with the provider and that you recommend our center! We look forward to our continued relationship!! ~Regards, Cynara Cross/Office Manager

StarStarStarStarStar Great service, I was able to do all my tests a... —    (Patient since 2020)

Great service, I was able to do all my tests and get the information that I needed!! Thank Dr!!


Reply

Hi! Thanks very much for the very nice review! We look forward to a continued relationship! P�[�\�Hܛ���ٙ�X�HX[�Y�\

StarStarStarStarStar The staff doesn't have any people skills, and t... —    (Patient since 2020)

The staff doesn't have any people skills, and they are very rude


StarNo StarNo StarNo StarNo Star I had a telemedicine visit with Dr Bosa, who wa... —    (Patient since 2020)

I had a telemedicine visit with Dr Bosa, who was 2 hours late. I scheduled the appointment as early as his opening permitted because I did not want to wait as long as later in the day. My appointment was 9:15. I had to reschedule 2 work conf calls as I waited. I am self employed, so this cost me quite a bit. Everyone time I go to the office, they are never on schedule and I usually wait 2-3 hours. This is the norm and no longer acceptable. I have started looking for a new doctor, which is a shame because I really like him as a doctor and feel he is excellent. Perhaps you could appoint an office manager to do nothing but keep patients on schedule.


Reply

Hi. I appreciate your feedback. Time management is an area that the center is working to improve. I hope you continue to give the center a chance and continue to see Dr. Bosa. He is an excellent provider, in high demand and he ensures to give each patient much time and attention. I hope your next visit is a smooth one. ~Cynara Cross, Office Manager

StarStarStarStarStar This it’s a amazing team. Bossa, Alvitia and al... —    (Patient since 2020)

This it’s a amazing team. Bossa, Alvitia and all of the staff are very professional. I’m feel safe and in good hands Thanks


StarStarStarStarStar I would always recommend your service to others... —    (Patient since 2020)

I would always recommend your service to others only problem wait time is too long


Reply

Thank you for the review and feedback! We are working on improving the wait times and appreciate your comments! Please come back to see us.

StarStarStarStarStar Personal attention —    (Patient since 2020)

Your online presence is very good. However, your phone system is a nightmare.


Reply

Thank you very much for your comments. Thanks for your feedback on the phone system. I will ensure to share this comment with senior leadership. ~Cynara Cross, Office Manager

StarStarStarStarStar I feel very happy , every time that I have my a... —    (Patient since 2020)

I feel very happy , every time that I have my appointment I fell so good with the customer service of the girls of the front desk


Reply

Wonderful!!! I am happy you felt good with the customer service at the front desk! Thanks for the beautiful review!!! ~Cynara Cross. Office Manager

StarStarStarStarNo Star the staff are great but wait times are too long... —    (Patient since 2020)

the staff are great but wait times are too long


StarNo StarNo StarNo StarNo Star Your employees spend 1/2 just hanging out talki... —    (Patient since 2020)

Your employees spend 1/2 just hanging out talking and having the social hour while patients waited.


StarStarStarStarStar Pleased patient —    (Patient since 2020)

I have enjoyed every experience with CHI, from the behavioral health appointments, to the dental appointments and tele health appointments as well. I am very pleased with all the services provided thus far.


Reply

Thank you for the beautiful review! We are pleased that we can be of excellent service to you! Stay well! ~Cynara Cross, Office Manager

StarStarStarStarStar love the staff and my doctor  —    (Patient since 2018)

love the staff and my doctor


Reply

Thank you for the very nice review. I am happy you love the staff and the doctor. We look forward to a continued relationship. ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarStar Muy buen ambiente, limpieza y cumplen con las m... —    (Patient since 2019)

Muy buen ambiente, limpieza y cumplen con las medidas de seguridad y protección


StarStarStarNo StarNo Star Waiting for 2 hours and I have appointment  —    (Patient since 2019)

Waiting for 2 hours and I have appointment


Reply

We apologize for your long wait. The center is working diligently to improve upon wait times. We hope during your next visit, the wait time will not be as long! We look forward to seeing you again. Warmest Regards, Cynara Cross/Office Manager

StarStarStarNo StarNo Star All employees, nurses and doctors lucks like s... —    (Patient since 2020)

All employees, nurses and doctors lucks like scared


StarNo StarNo StarNo StarNo Star Can I put ZERO stars??? TIRED OF RUDE EMPLOYEES!! —    (Patient since 2020)

Can I put ZERO stars??? I'm going to CHI Coconut Grove since I moved to Miami (2016). Dr. Bosa-Osorio WAS my doctor. He's very nice and attentive. Person in front desk is the WORST people I ever know. In my last visit, VIVIAN, was rude with another patients that she said the day before to go early for walk-in. When they arrived, she said "I don't know who told that". Patient said "you're Vivian, you told me to come early". Call and make an appointment. I was trying for THREE WEEKS to have a lab app. They make an appointment with Dr. Bosa. I said "I need lab and I have to work". I work in downtown. The other person, the colombian woman, another rude person, insist that my app was with Dr. Bosa, not lab. When she saw my lab order said me "sit and wait". I said to gave my app for the other patient because I was releasing that and both said no, they can't. I asked to talk to administrator, she said wait and hide in her office. I"m tired of being abused in that medical center. Four years waiting more than two hours to see the doctor. More than a month asking for a renew of a refill that never came and I have to go to South Miami and they make one of the refills and the other not. Doctors and nurses could be nice but people in front desk NO. Vivian started saying "I don't see the time to retire so never look this people" in front of us. If she's rude with people with you don't transfer to an office where's she has no contact with people?? The colombian woman next to her start nice at Coconut Grove, now, she's turning as rude as her co-worker. Don't you believe me?? Check your camaras!!! I WILL NEVER GO BACK TO CHI AND I'LL GIVE THE WORST REVIEWS EVER!!! I'm taking my child from there too.


Reply

We apologize for your experience. Please contact me at the either number I left on your voice mail so we can have a healthy discussion regarding the concerns in this review. I appreciate your feedback. ~Regards, Cynara Cross/Office Manager

StarNo StarNo StarNo StarNo Star A worse service. —    (Patient since 2020)

The service is very bad. the secretariats never want to give you an appointment, they send you to the wrong place, the waiting time is extremely long, the doctor makes mistakes in his diagnoses and procedures ... he had never known a worse service. when they come to a walking appointment they are wrong in the order of giving the appointments or they say that there are no walking dimensions. the dental service is not working


Reply

I apologize for your experience. Per our conversation today, we resolved the issued presented. It was a pleasure assisting you and we look forward to your future visits. Should you need further assistance, please feel free to contact me at the number provided. Best wishes and have a wonderful week!

StarStarStarStarStar Very Friendly Proffesional StaffWe drive all t... —    (Patient since 2020)

Very Friendly Proffesional Staff We drive all the way from South Beach which explains why .... we have been coming for over a year and we have Reccomended to every one we know.


Reply

Thank you very much for your wonderful review and recommendations. We look forward to a continued relationship! ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarStar Telemed conference was superior! —    (Patient since 2020)

Telemed conference was superior!


Reply

Thank you for your glowing review. We look forward to serving your future needs! ~ Warmest regards, Cynara Cross/Office Manager

StarStarStarStarStar GREAT CUSTOMER SERVICE, VERY PROFESSIONAL. PRO... —    (Patient since 2020)

GREAT CUSTOMER SERVICE, VERY PROFESSIONAL. PROVIDE ME WITH ALL THE INFORMATION RIGHT AWAY, NO WAITING TIME.


Reply

Thank you for your extremely nice review! We look forward to a continued relationship!! ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarNo Star Excellent Service; professional and friendly. —    (Patient since 2020)

Excellent Service; professional and friendly.


Reply

Thank you for your nice comments. We appreciate your business!`~Regards, Cynara Cross/Office Manager

StarStarStarStarNo Star 1st Visit —    (Patient since 2020)

Aside from the fact that the wait was endless, the staff was extremely courteous.


Reply

Thank you for your feedback. We apologize for the long wait and are working to improve the times. It is great to hear that the staff is courteous! We look forward to seeing you again! ~Respectfully, Cynara Cross/Office Manager

StarStarStarStarStar CHI offers excellent service. The only thing I ... —    (Patient since 2020)

CHI offers excellent service. The only thing I recommend is that you reduce the wait times in the pharmacy. Pharmacy clerks should always check for refills and for new prescriptions to make sure the customer is receiving all the medications he/she is entitled to. Sometimes I go to pick up a refill and it's under "new medication" so it takes a while for the clerk to find it and order it. Also, please find a way to stream line the pharmacy calls, it' nearly impossible to call Doris Ison Pharmacy and order your meds. You have to go in person and it takes forever. Other than that, thank you to everyone who provides excellent patient care and attentiveness.


Reply

Thank you for your feedback. I will inform the pharmacy leaders regarding this concern. I am happy you were overall satisfied with the patient care and attentiveness. ~ Regards, Cynara Cross/Office Manager

StarStarStarStarStar Professional and safe health services provided ... —    (Patient since 2019)

Professional and safe health services provided promptly and in a friendly and cuteous manner.


Reply

Thank you very kindly for your glowing stars review. We are here for your health needs and look forward to continued a relationship! ~Respectfully, Cynara Cross/Office Manager

StarStarStarStarStar I am always treated with respect and very profe... —    (Patient since 2020)

I am always treated with respect and very professionally, feel very confident with the Medical care that I receive at CHI. Thank You all Lester Leiva Lipiz


Reply

Thank you very much for the beautiful review. We are very happy that you are confident with the medical care! We look forward to serving you. ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarNo Star great when you get face to face. But phone syst... —    (Patient since 2019)

great when you get face to face. But phone systems and integration deficient.


StarStarStarStarStar Complete confidence & safety —    (Patient since 2020)

I was meeting my therapy counselor for the first time and she made me feel very welcome, safe, and comfortable. She commended me on my progress as well as recognizing the difficulty my traumatic experiences were for me. She went above and beyond and spent adequate time with me to cover all the necessary items to get me started on the therapy process with her to help continue my healing and help me continue on with my recovery.


StarNo StarNo StarNo StarNo Star Attention very bad, 4 hours waiting for laborat... —    (Patient since 2020)

Attention very bad, 4 hours waiting for laboratory tests, no bilingual personnel,


StarStarStarStarStar Thanks Doctor Bosa —    (Patient since 2020)

Dr Bosa That is the reason why I go to this office, a very professional Doctor, a lot of knowledge, I feel that he gives me my time, he explains everything to me in detail, he is truly an Angel


StarStarStarStarStar  —    (Patient since 2020)

Excelente service. All the staff are very friendly and helpful. The doctor is very patient and discussed all about your health condition. Most important, your time, they manage it precisely. I’d definitely recommend anyone with CHI


StarStarStarStarStar Wonderful, caring doctors, nurses and staff! Th... —    (Patient since 2018)

Wonderful, caring doctors, nurses and staff! They are very respectful, thorough and professional. I appreciate them all and the truly dedicated and fearless service that they provide so bravely in this time of the Corona Virus. I didn't mind the wait time because they are so thorough and careful with everything they do.


StarStarStarStarNo Star Good care slow service  —    (Patient since 2020)

When you finally get off hold the techs/nurses/docs are great.


StarStarStarStarStar Dr Edwin Bosa is a great professional 👍 —    (Patient since 2020)

Dr Edwin Bosa is a great professional 👍


StarStarStarStarStar  —    (Patient since 2020)

Everybody in this Center is efficient and friendly


StarStarStarStarStar Ricardo Ruggeroni is an excellent provider as w... —    (Patient since 2020)

Ricardo Ruggeroni is an excellent provider as well as the staff at South Miami. Some of the other behavioral providers at Doris Ison are not.


StarStarStarStarStar Very caring health team —    (Patient since 2020)

The staff calling me for before my televisit, the nurse calling for my vitals, the person setting my appointment and the doctor who helped me were all fabulous. Their concern for my health needs was very comforting and reassuring. Dr Shaquan was so sweet, informative, and caring. Thank you all for the wonderful treatment


StarStarStarStarStar The courteous service was outstanding. Prompt, ... —    (Patient since 2020)

The courteous service was outstanding. Prompt, punctual and professional at all times my visit with Dr. Edwin Bosa-Osorio. Thank you


StarStarStarStarStar ... —    (Patient since 2020)

Staff have always provide service with a family like, very personal as well a professional attitude.


StarStarStarStarStar Very good service, very friendly staff. —    (Patient since 2020)

Very good service, very friendly staff, very empathetic and affectionate Dr. I felt very well attended, the girls took samples of excellent people pleased with my visit


StarStarStarStarStar Professionals services and excellent Doctors. —    (Patient since 2020)

Professionals services and excellent Doctors.


StarStarStarStarStar Very helpful. My doctor wasnt available and I w... —    (Patient since 2020)

Very helpful. My doctor wasnt available and I was able to be attended by another


StarStarStarStarStar  —    (Patient since 2019)

I went to pick up my medicine and notice that my med was changed to Castle when I was always on the pills and yes CVS knows which one and I don't which to change what's working for me thinks


StarStarStarStarStar Very nice they help me when I was sick good sta... —    (Patient since 2020)

Very nice they help me when I was sick good standards very good service thanks you guys are people that love your job thanks again


StarNo StarNo StarNo StarNo Star What appointment! I never got a phone call from... —    (Patient since 2019)

What appointment! I never got a phone call from the doctor! I was called to confirm and to wait for an additional phone call from the doctor and nurse and I’m still waiting! What appointment and then I received this email and text for a survey. Is it possible that I was waiting on the phone after I was confirm that the doctor was supposed to read Shiva a text for a virtual appointment. What happen where is the doctors phone call where is the doctors information and concerns?!! There was no consultation at all!!!!


StarStarStarStarStar Nice Employees and environment! —    (Patient since 2019)

Nice Employees and environment!


StarStarStarStarStar  —    (Patient since 2020)

Very on time attendance and a friendly staff and environment. Excellent support.


StarStarStarStarStar Wonderful doctor Chablis Hoggins —    (Patient since 2019)

Wonderful doctor Chablis Hoggins


StarStarNo StarNo StarNo Star No communication with the pt. First they told m... —    (Patient since 2020)

No communication with the pt. First they told me a therapist was covered under my insurance. Then she wasn’t. These people never called me for my original appt. I had to find an outside therapist and pay out of pocket for that service.


StarStarStarStarStar Lillian is amazing! She is so kind and helpful,... —    (Patient since 2020)

Lillian is amazing! She is so kind and helpful, I wouldn't go any where else.


StarStarStarStarNo Star PLEASE KEEP DR. SHAQUAN AT SOUTH MIAMI!!!!!!!!!... —    (Patient since 2018)

PLEASE KEEP DR. SHAQUAN AT SOUTH MIAMI!!!!!!!!!!!!!!1


StarStarStarStarStar Thank you for what you do.... —    (Patient since 2020)

Thank you for what you do....


StarStarStarStarStar Very knowledgeable staff and physicians.  —    (Patient since 2020)

Very knowledgeable staff and physicians.


StarStarNo StarNo StarNo Star The wait time I experienced was absolutely horr... —    (Patient since 2019)

The wait time I experienced was absolutely horrible. I was there for 2 1/2 hours and I had to work that day. Very inconvenient.


StarStarStarStarStar I feel so good after to see my Dr Edwin Bossa —    (Patient since 2020)

I feel so good after to see my Dr Edwin Bossa


StarStarStarStarStar Dr Román, Mayelin and Nayla are always so nice ... —    (Patient since 2019)

Dr Román, Mayelin and Nayla are always so nice and understanding. We love them.


StarStarStarStarStar Sometimes you can look and look for a doctor th... —    (Patient since 2020)

Sometimes you can look and look for a doctor that you can put your trust in and do trust Dr. Bosa 💯% very good man.


StarStarStarStarStar Awesome Job —    (Patient since 2020)

As all ways Dr. Bosa and staff were very pleasant and professional. During this time of social distancing and safety, the entire staff maintained safety measures without compromising friendliness.


StarStarStarStarStar It's always a pleasure and a honor having docto... —    (Patient since 2020)

It's always a pleasure and a honor having doctor bosas as my physician. We need to clone him. And have one work in Doris center.


StarStarStarStarStar I loved Dr. SHAQWAN HUGGINS  —    (Patient since 2020)

I loved Dr. SHAQWAN HUGGINS


StarStarStarStarStar Excelent service I recommend highly to anyone b... —    (Patient since 2020)

Excelent service I recommend highly to anyone because all employees are a very well assisting and understanding patients needs I thank to all of each workers that attending us


StarStarStarStarStar I am extemelly please with the profesionalisim ... —    (Patient since 2020)

I am extemelly please with the profesionalisim ans respect that I have been treated by the Medical personnel and others. Thank you Lester Leiva


StarStarStarStarStar It was very helpful as usual. —    (Patient since 2019)

It was very helpful as usual.


StarStarStarStarStar  —    (Patient since 2019)

I was satisfied with tve Pediatrician's servir...however so was expecting her to treat my daughter the day before. I didn't happen because she received my message too late. I had called in the morning by 8:40 approximately to ask for the doctor and the person who assisted me said she was going to tell the doctor to call me back . But as I said the doctor told me she received the message late . So so think this is somerhing to be taking care for the sake of the patients. Thank you .


StarStarStarStarStar Tamika and Dr Bosa are a great team.  —    (Patient since 2020)

Tamika and Dr Bosa are a great team. Tamika is excellent, very responsive and it shows that she really cares about her patients. As for Dr Bosa, he is just wonderful. He is very passionate about his call of duty providing excellent care and very compassionate when i am not well. This is an awesome team


StarStarStarStarStar The telemedicine is awesome, it was able to cle... —    (Patient since 2020)

The telemedicine is awesome, it was able to clearly see the doctor on my PC..the audio was very clear, I wish I could do this often as possible.. Thank you.


StarStarStarStarStar a very interesting experience —    (Patient since 2020)

I feel very well attended and in the comfort of my home, the communication was very good and the information provided by my dictator was excellent.


StarStarStarStarStar I’m very happy with this place and they have gr... —    (Patient since 2020)

I’m very happy with this place and they have great service and great!!! and very profesional,thx u to gelp me im very comfortable 👌🏻Im fell moch better after se Dr .she really helped me thx /Maria Suarez👏🏻


StarStarStarStarStar Excellent service and clear discussion of tests... —    (Patient since 2019)

Excellent service and clear discussion of tests results


StarStarStarStarStar It's amazing —    (Patient since 2018)

It's amazing even Whe we are in this pandemic situation still trying to reach out.thank you


StarStarStarStarStar Servicios rápidos y efi —    (Patient since 2019)

Servicios rápidos y eficientes


StarStarStarStarStar EXCELLENCE SERVICE FROM REGISTRATION TO DOCTOR'... —    (Patient since 2020)

EXCELLENCE SERVICE FROM REGISTRATION TO DOCTOR'S CALL


StarStarStarStarStar Excellent attention with the peoples.my Lord b... —    (Patient since 2020)

Excellent attention with the peoples.my Lord bless your medical staff.


StarStarStarStarStar My doctor is very knowledgeable and welcoming t... —    (Patient since 2020)

My doctor is very knowledgeable and welcoming to others


StarStarStarStarStar LOVE YOU!  —    (Patient since 2020)

truly appreciate your services... i have always found your network to be extremely professional... thank you for such a positive health care experience.


StarStarStarStarStar Amazing staff, thorough and caring. —    (Patient since 2020)

Amazing staff, thorough and caring.


StarStarStarStarStar I was treated Very politelly and profesionally ... —    (Patient since 2020)

I was treated Very politelly and profesionally by everyone


StarStarStarStarStar Dr. Bosa was excellent. He make me feel safe in... —    (Patient since 2020)

Dr. Bosa was excellent. He make me feel safe in a scary situation we're living now because I am pregnant therefore I am higher risk with Corona virus. God willing we all be safe. Thank you. Keep up the great work.


StarStarStarStarNo Star Dr Huggins gets an a A++++ —    (Patient since 2018)

It was a hard change to make after 18 years with my previous primary doctor! But I liked Dr Nunez, and now Dr Huggins. I'm comfortable when I see her. Please keep Dr Huggins at the South Miami branch!!!!!


StarStarStarStarNo Star They promised me they were going to send me an ... —    (Patient since 2018)

They promised me they were going to send me an invitation to register in the portal and I never got it. I can not access my portal and see my results.


StarStarStarStarStar Great atmosphere,great attention, thank you —    (Patient since 2020)

Great atmosphere,great attention, thank you


StarStarStarStarStar Service was great. Tamika was my caregiver. She... —    (Patient since 2020)

Service was great. Tamika was my caregiver. She is cheerful and attentive. Dr. Bosa is always great.


StarStarStarStarStar I was very satisfied with Dr. Edwin Bosa-Osorio... —    (Patient since 2020)

I was very satisfied with Dr. Edwin Bosa-Osorio. It was my 2nd experience seeing his work first-hand, having accompanied my wife on her first appointment with him recently. Dr. Bosa-Osorio's professional manner is evidenced by: complete attentiveness to the patient, observant of all details, ready to listen to the patient's questions and a ready answer based on his many years of clinical experience. The patient feels that their concerns and symptoms give direction to the examination. After I left the clinic, the prescription was already ready for me at the outside pharmacy. I wish I had known he was around previously so I could have made him my primary doctor. I know I've made a very good choice. He is someone I can trust with my personal medical health. / The attending nurse took vitals, etc., was also thorough and observant of necessary details to prepare for my appointment with the doctor. / The supporting office staff and RN supervisor enabled my visit on a walk-in basis which I very much appreciated. Overall I give an A+. I am very happy with my experience and the outcome.


StarStarStarStarStar Location and everyone working is awesome!!! —    (Patient since 2020)

Location and everyone working is awesome!!!


StarStarStarStarStar Very professional...staff is super nice... —    (Patient since 2020)

Very professional...staff is super nice...


StarStarStarStarStar  —    (Patient since 2020)

Dr. Bosa is thorough and listens to complaints. Treatments are always explained. The medical assistants are friendly. The office is very clean.


StarStarStarStarStar Very professional, knowledgeable doctor and sta... —    (Patient since 2020)

Very professional, knowledgeable doctor and staff


StarStarStarStarStar Quality care and service at CHI —    (Patient since 2020)

I was pleased with the quality of service given starting with you providing free transportation to the medical center the moment I entered the facility. I received excellent patient care, my visit was not rushed and my medical provider (Dr Shaquan) was very professional and caring. I love this place!


StarStarStarStarStar Excellent service  —    (Patient since 2018)

Excellent service and excellent professional


StarStarStarStarStar Efficient and the staff is very professional  —    (Patient since 2020)

Efficient and the staff is very professional


StarStarStarNo StarNo Star Too long to wait and the attendants make too ma... —    (Patient since 2018)

Too long to wait and the attendants make too many mistakes on your appointment


StarStarStarStarStar Dr Bosa is great ! He is excellent! —    (Patient since 2018)

Dr Bosa is great ! He is excellent!


StarStarStarStarStar My daughter didn't feel well and we didn't have... —    (Patient since 2019)

My daughter didn't feel well and we didn't have an appointment. It was a walk in and staff did everything in order to help us. Dr. Roman was so great as usual.


StarStarStarStarStar Gratefully surprised!!! —    (Patient since 2020)

this was the first time in years that i dont have to wait two hours or more!! Dr Bosa, as always, charming!!! The pediatrician super profesional!!! I loved her!!!


StarStarStarStarStar Amazing and knowledgeable staff —    (Patient since 2020)

I’ve had all good experiences at CHI-South Miami. I was greeted with a smile and seen in a timely manner especially compared to other places. Staff was friendly and knowledgeable. Every step of my visit, I was made to feel comfortable and cared for.


StarStarStarNo StarNo Star I had to wait 2h —    (Patient since 2020)

I had to wait 2h. My appointment was 4pm and the doctor came at 6pm


StarStarStarStarStar great staff, and great attention!! —    (Patient since 2020)

great staff, and great attention!!


StarStarStarStarStar Thanks to the best of the best.  —    (Patient since 2020)

I will recommend Doctor Boza and his staff’s no only to my family and friends , but to anyone who is in need of the best care they can get. I thank them for keeping my health in good shape.


StarNo StarNo StarNo StarNo Star Absolutely Terrible Service —    (Patient since 2020)

The service received was so inferior to anything I have ever experienced, the dirtiness, the unprofessionalism...words can't describe how awful it has been to simply visit the doctor and get a referral...the referral process is a nightmare, they ignored my request to get an appointment with my preferred ophthalmologist who's part of my plan, and twice have just hanged up the phone as I'm explaining that I'm waiting for my referral. I'm going to the DOH and AHCA to complain.


StarStarStarStarStar Great 👍 was super nice and cl —    (Patient since 2019)

Great 👍 was super nice and clean


StarStarStarStarStar nice doctor and friendly efficient staff —    (Patient since 2019)

nice doctor and friendly efficient staff


StarStarStarStarStar Dr.Bosa's Patients  —    (Patient since 2020)

Waiting time awesome, Dr.Bosa the BEST he listens to his patients he doesn't talk over them , a very Concerned dr. about the Healyh/Well being of all. I LOVE HIM 🤗


StarStarStarStarStar The service is amazing everyone is super nice a... —    (Patient since 2019)

The service is amazing everyone is super nice and I don’t have any issues 😊


StarStarStarStarStar Quick and Easy —    (Patient since 2020)

Quick and Easy Was attended quickly by the front desk, nice girls working in the front. Doctor was AWESOME and made me feel very comfortable.


StarStarStarStarStar Me encanto el servicio.el dr primario es mejor ... —    (Patient since 2020)

Me encanto el servicio.el dr primario es mejor de lo que yo pensaba


StarStarStarStarStar It was great but the precribe amedicine for my ... —    (Patient since 2020)

It was great but the precribe amedicine for my cold that was NOT cover for th isusrance and Paid $48


StarStarStarStarStar It was a very good service. —    (Patient since 2019)

It was a very good service.


StarStarStarStarStar Karla at the front desk always welling to help ... —    (Patient since 2019)

Karla at the front desk always welling to help very professional and very nice person.. I thought I was going to miss doctor patricia Nuñez but now I’ve seeing for doctor shaquan Cham bliss Huggins she’s excellent she takes her time to listening to you and she’s very knowledgeable


StarStarStarStarStar Waiting in the examining room was like almost 2... —    (Patient since 2020)

Waiting in the examining room was like almost 2 hours


StarStarStarStarNo Star I don't have the time or patience to deal with ... —    (Patient since 2018)

I don't have the time or patience to deal with calling the center to obtain referrals or make appointments. I've had up to 30 minute hold times. This needs to be greatly improved! I was impressed with Dr. Huggins at my last visit. PLEASE KEEP HER at the South Miami Branch! I'm sick of changing doctors!


StarStarStarStarStar Moises Riveron is the best doctor I have ever s... —    (Patient since 2019)

Moises Riveron is the best doctor I have ever seen.


StarStarStarStarStar Every thing was okay. Very good attention —    (Patient since 2020)

Every thing was okay. Very good attention


StarStarStarStarStar Quick, professional service. Very kind and conc... —    (Patient since 2019)

Quick, professional service. Very kind and concerned personnel. Definitely recommendable.


StarStarStarStarNo Star PLEASE TAKE OFF MY RECORDS- LINE THAT SAID NOT ... —    (Patient since 2019)

PLEASE TAKE OFF MY RECORDS- LINE THAT SAID NOT WORKING AS PROSTITUTE. THAT IS HORRIBLE !!!!!!!!!!!!!!! I JUST NOTICE THAT ! SORAIA FARAH - SOUTH MIAMI OFFICE PATIENT WWW.SORAIAFARAH.EWM.COM


StarStarStarStarNo Star  —    (Patient since 2019)

Staff was very friendly and knowledgeable


StarStarStarStarStar Good atmosphere, comfortable waiting room —    (Patient since 2019)

Good atmosphere, comfortable waiting room


StarStarStarStarStar Dr. Nunez, who is an excellent primary doctor.... —    (Patient since 2018)

Dr. Nunez, who is an excellent primary doctor. I think she always try her best and perform efficiently. Move fast which means don't make patient too long. I love her.


StarStarStarStarStar Excelente service! Really Liked it —    (Patient since 2019)

Excelente service! Really Liked it


StarStarStarStarStar I was very satisfied with the interest Dr Nunez... —    (Patient since 2019)

I was very satisfied with the interest Dr Nunez took in my health and well-being. Her bedside manner was excellent. I felt at ease: that I could talk to her about anything pertaining to my health and her demeanor told me that she really cared. She responded to my many queries without seeming to be in a hurry to move to the next patient. All this and I was meeting her for the first time.


StarStarStarStarStar Good service, fast and profesional  —    (Patient since 2019)

Good service, fast and professional


StarStarStarStarStar Rapid, effective management prior to the consul... —    (Patient since 2019)

Rapid, effective management prior to the consultation. Friendly, can-do consultation, with practical management. Delighted with the experience.


StarStarStarStarStar Awesome staff and service plus great person the... —    (Patient since 2019)

Awesome staff and service plus great person the doctor


StarStarStarStarStar Dr. Riveron is excellent and a very caring huma... —    (Patient since 2019)

Dr. Riveron is excellent and a very caring human being.


StarStarStarStarStar The staff is always very friendly, and will hel... —    (Patient since 2019)

The staff is always very friendly, and will help you, with everything the can.


StarStarStarStarStar I have always received excellent care at CHI So... —    (Patient since 2019)

I have always received excellent care at CHI South Miami


StarStarStarStarStar Great health service resource, would recommend. —    (Patient since 2019)

Usually low wait times, professional and courteous staff, and a built in lab to take blood work as needed. I appreciate the services offered at CHI and I have also had good experiences with the physicians I have encountered along the way. Occasionally it's difficult to get a referral through "Managed Care", but even in that case I have had recently better results.


StarStarStarStarStar Excellent care. I visited the Registered Dietit... —    (Patient since 2019)

Excellent care. I visited the Registered Dietitian


StarStarStarStarStar It’s wonderful. I recommend this service!  —    (Patient since 2019)

It’s wonderful. I recommend this service!


StarStarStarStarStar Courtesy and very professional . They take thei... —    (Patient since 2018)

Courtesy and very professional . They take their time to understand you .


StarStarStarStarStar Love this place feel very comfortable here —    (Patient since 2019)

Love this place feel very comfortable here


StarStarStarStarStar I would recommend my therapist.However, your f... —    (Patient since 2019)

I would recommend my therapist. However, your front desk staff either lacks knowledge over their overall duties or your center needs to make their workflow better. Also, scheduling two patients for the same time is completely inappropriate and very inconvenient for those of us that make sure we arrive on time, yet have to wait over two hours to be seen just because of how your scheduling works. Luckily my therapist offered a solution and so far it worked


StarStarStarStarNo Star The personnel is extremely nice and friendly. D... —    (Patient since 2019)

The personnel is extremely nice and friendly. Dr Roman is great 👍


StarStarStarStarStar I like my doctor Christina very much, she advis... —    (Patient since 2019)

I like my doctor Christina very much, she advised me on how not to eat sugary food, thank you.


StarStarStarStarStar great staff at south miami. lousy referral dept... —    (Patient since 2018)

great staff at south miami. lousy referral dept


StarStarStarStarStar Dr Roman is a fantastic pediatrician. The CHI S... —    (Patient since 2018)

Dr Roman is a fantastic pediatrician. The CHI South Miami Center is in a great location, well-kept and the staff is lovely.


StarStarStarStarNo Star I don't have a complaint to give right now yes... —    (Patient since 2018)

I don't have a complaint to give right now yes I will recommend Chri it's been good to me at this moment


StarStarStarStarStar Excelente servicio!! —    (Patient since 2019)

Nos sentimos muy bien atendidos desde la llegada al parqueo, luego por el personal de recepción y las enfermeras. La doctora Patricia Núñez es una excelente profesional, muy amable e inspira confianza.


StarStarStarStarNo Star Cordial and professional  —    (Patient since 2019)

Cordial and professional


StarStarStarStarStar Very professional staff .Love to go to any CHI ... —    (Patient since 2019)

Very professional staff .Love to go to any CHI center


StarStarStarStarStar Great! —    (Patient since 2019)

Staff was friendly and incredibly responsive to my needs. They were able to fit me into a "same-day" appointment so that I could get a referral for my spine operation.


StarStarStarStarStar Wonderful and Kind service. Everyone there wa... —    (Patient since 2019)

Wonderful and Kind service. Everyone there was so friendly and attentive.


StarNo StarNo StarNo StarNo Star CHI is always on top of sending email and txt m... —    (Patient since 2018)

CHI is always on top of sending email and txt mssg reminders of appt., but once i arrive because the PCP that is on my plan is no longer at CHI so i can't be seen. that should be the responsibility of CHI to advise the pt.'s of this change WAY BEFORE, so i had to change the pcp with my ins. plan at the last minute or else i get a bill so that also made my appt. more delayed. THEN, i suffer from kidney stones and there is a RX to help me pass my stones and the DR. acted like she had never heard of it, didn't have the slightest clue, made it an impossible visit. basically i went there for nothing because i am getting some pain and i know obviously what kidney stone pain feels like. after arguing with the dr. i get a RX and low and behold its what i asked for, but she had to make it virtually impossible, like if i was asking for an opioid RX... horrible experience...


StarStarStarStarStar Hector Lopez  —    (Patient since 2018)

Very good service, Dr, assistant,etc


Reply

I am pleased that we met your satisfaction, today at South Miami Health Center.

StarStarStarStarNo Star to much people at the same time —    (Patient since 2019)

to much people at the same time


StarStarStarStarStar  —    (Patient since 2018)

You are the best, excellent service


StarStarStarStarNo Star New primary Doctor who is Naurez is a much bet... —    (Patient since 2018)

New primary Doctor who is Naurez is a much better than Doctor clergy. I am satisfied with current doctor. However, hopefully little more work effieiently which means try to make patient less wait would be awesome. I miss Ms. Maria who was use to work at front desk ..she was excellent customer service.


StarStarStarStarStar DR Moises is very caring and passionate about h... —    (Patient since 2019)

DR Moises is very caring and passionate about his work. I know I’m in good hands with him.


StarStarStarStarStar Professional and kind customer service from bot... —    (Patient since 2019)

Professional and kind customer service from both reception and medical staff. I never wait more than 10 minutes for my appointment and my doctor is thorough and knowledgeable.


StarStarStarStarStar Clinic offers a very good service and very affo... —    (Patient since 2019)

Clinic offers a very good service and very affordable


StarStarStarStarStar Much has changed about CHI in the last year, an... —    (Patient since 2018)

Much has changed about CHI in the last year, and all for the better! Phone calls used to take an hour to reach someone, and waits in the waiting room often passed 2 hours, but that has NOT been our experience in the last year. Everything has been swift, and staff seem happier. Doctors and nurses have always been great, but issues were always on the phone and at reception. I don't know what happened, but keep up the good work and way to turn things around!


StarStarStarStarStar I was disappointed that my blood test was not t... —    (Patient since 2019)

I was disappointed that my blood test was not tested on time which caused the potassium reading to be incorrect. My appointment was on a Friday. I was called on the following Sunday to go to an urgent care because of an abnormal reading on the blood work. It ended up that I am ok but I got a scare and I have to pay for the urgent care visit and part of the blood work cost. All of this could have been avoided by doing the initial blood test reading correctly.


StarStarStarStarStar Medical assistant was great and great with my c... —    (Patient since 2019)

Medical assistant was great and great with my chief complaint and vitals. Great service from registration to discharge