CHI - Community Health of South Florida

South Miami

Star Star Star Star No Star 270 Reviews

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Reviews

StarStarStarStarStar Excellent service all around from the waiting r... —    (Patient since 2021)

Excellent service all around from the waiting room checkin to seeing the pediatrician and checkout. 5 stars all the way


StarStarStarNo StarNo Star Waiting time is not accept —    (Patient since 2020)

Waiting time is not acceptable


StarStarStarStarStar The service was great i didn't have a long wait... —    (Patient since 2019)

The service was great i didn't have a long wait i was in and out


StarStarStarStarStar contento po pertenecer chi —    (Patient since 2021)

contento po pertenecer chi


Reply

Thank you!

StarNo StarNo StarNo StarNo Star Worst experience ever - this was it —    (Patient since 2020)

After having to wait outside the building for 1 1/2 hours without being seen I left. I have had bad experiences like that before but this was the last straw. The receptionist could not care less and needs to be fired.


StarNo StarNo StarNo StarNo Star Dr Bosa is an incredible Doctor. I am very plea... —    (Patient since 2020)

Dr Bosa is an incredible Doctor. I am very pleased with my Doctor. The system for CHI does not work good for many reasons. But my doctor is excellent.


Reply

We are happy that you are satisfied with Dr. Bosa. We hope to improve your experience with the center. ~Regards

StarStarStarStarStar Staff were sympathetic, friendly, courteous a... —    (Patient since 2021)

Staff were sympathetic, friendly, courteous and quick to assist with smiling faces.


Reply

Thank you for your great review~ We look forward to seeing you in the future!

StarStarStarStarStar I thank the staff and the doctors for always be... —    (Patient since 2020)

I thank the staff and the doctors for always being there to assist the patients.


Reply

We are pleased that you are happy with our services~Regards ,Cynara Cross

StarStarStarStarNo Star I love my doctor and love coming to CHI South M... —    (Patient since 2020)

I love my doctor and love coming to CHI South Miami but the wait to see the doctor was awful. I waited over an hour and a half to see the doctor.. making me terribly late to pick up my daughter at school. 🤦🏻‍♀️


StarStarStarStarStar I came for my regular check up, and staff at CH... —    (Patient since 2021)

I came for my regular check up, and staff at CHI treated me like a person in the VIP Room at a luxury hotel. They are friendly and just know how to treat the patients. I highly recommend coming here for all your healthcare needs.


StarNo StarNo StarNo StarNo Star Don't like attendance medic ... —    (Patient since 2021)

Don't like attendance medic ...


StarStarNo StarNo StarNo Star El servicio de atencion es muy lento. Espere un... —    (Patient since 2019)

El servicio de atencion es muy lento. Espere una hora y media para mi cita, y me toco irme sin recibir mi cita porque apesar de que ya estaba dentro de consuktoria era la ultima en ser atendida por el doctor. Lo que quiere decir que me tocaria esperar mas de una hora mas de lo qu eya habia esperado, asi que decidi irme y reprogramar la cita para otra fecha.


StarStarStarStarStar Excellent —    (Patient since 2019)

I am very happy with the services. The doctor Dr Tania Roman is amazing. It is easy to get the appointments. Wait time is a bit longer thought.


StarStarStarStarStar Dr. Bosa  —    (Patient since 2020)

Dr. Bosa always takes his time at visit to review new data and to answer questions. The telehealth system worked well...easy to connect.


Reply

Hi. We are pleased you had a great visit.

StarStarStarStarStar Friendly, professional staff and environment.  —    (Patient since 2021)

Friendly, professional staff and environment.


Reply

Hi... Thanks for the great review. We look forward to your return. ~Regards. Cynara Cross

StarStarStarStarStar Muy buena la atención de la dra, fue como si es... —    (Patient since 2021)

Muy buena la atención de la dra, fue como si estuviera en la clínica.


StarStarStarStarStar Took me in right away. I didn't have to wait th... —    (Patient since 2021)

Took me in right away. I didn't have to wait the usual 2 hours, that doctors always put patient's through.


StarStarStarStarStar Excente atención al paciente —    (Patient since 2021)

Excente atención al paciente


StarStarStarStarStar The front desk people is very professional and ... —    (Patient since 2019)

The front desk people is very professional and medical team is the best


Reply

Hi. Thanks for the wonderful review. We appreciate the feedback and look forward to your return. ~Cynara Cross

StarStarStarStarNo Star It was helpful to see Dr Bosa  —    (Patient since 2021)

I think it was helpful to see Dr Bosa and we were able to visit a specialist in person the same day. Otherwise, it would have been impossible


StarNo StarNo StarNo StarNo Star I did not like the person from the laboratory, ... —    (Patient since 2020)

I did not like the person from the laboratory, she hurt my vein and I present bruise and inflammation


StarStarStarStarStar Buenas tardes ase un mes acabo de venir al pais... —    (Patient since 2021)

Buenas tardes ase un mes acabo de venir al pais me dijero que me presentara el dia de hoy pero esta serado por motivo del covid espero octener mas informacion


StarStarStarStarStar Excellent service and personal treatment.  —    (Patient since 2020)

Excellent service and personal treatment.


StarStarStarStarStar Outstanding health institution —    (Patient since 2020)

A honest and outstanding health institution, special mention to Dr. Edwin Boza, the receptionist Mrs Vivian and the care personnel. The call center deserves applauses.


StarNo StarNo StarNo StarNo Star Poor service  —    (Patient since 2020)

I’m still waiting on prescription & 2 referrals!


StarStarNo StarNo StarNo Star Changing doctors all times!!! —    (Patient since 2019)

I had an appointment with Dr Bossa, who I always see, for annual Check-up since a long time ago. Around a week earlier they called me that Dr Bossa would be on vacaction and they can only offer OCTOBER to re-sechedule. I kept with another doctor (do nor remember the name) for the same day. They day before they call em that the new is not avail the next day. I should either go that same day they are calling me or re-schedule for next month!!!! They tells me this the day before!! Ok, I live close by, so I go with 30 min notice. When I am there a practitioner came to see me, NOT the Dr. She was there but could not see me. The practitioner was good, but not what it was supposed to be!!!


StarStarStarNo StarNo Star  —    (Patient since 2020)

The nurse in charge of the laboratories had little knowledge of the procedures.


StarStarStarStarStar Extremely professional service by JP Boucherron... —    (Patient since 2020)

Extremely professional service by JP Boucherron, thanks for his support


StarStarStarStarNo Star Love my doctor. Staff who answers phone calls ... —    (Patient since 2019)

Love my doctor. Staff who answers phone calls from Pharmacy could use training on how to handle those calls. My pharmacy was faxing and calling to get my refills extended for a month as I was out of medication for a week already and my appointment was a month away. It was like pulling teeth and if I had not gone personally to the office and complained to the office staff I would have been without medication for over a month. This is the second time this occurs. The last time I went 3 weeks without medication because they could not relay information to my doctor about my needs. 1 to 3 weeks without medication is just not right and it seems that if i don't go in to the office and get in someone's face about the issue no fax or phone call will do it. This is the only negative issue I find with your clinics. It keeps me from giving you a 10 point rating above.


StarStarStarStarStar Kind staff —    (Patient since 2021)

Staff is very kind and was willing to answer any questions I had since I was new☺️


StarStarStarStarStar Very clean place, they are very cooperative wit... —    (Patient since 2021)

Very clean place, they are very cooperative with you when you need them, they have three different languages to speak . I’m from Naranja Center. Thank you !!! CHI for your good job!!!


StarStarStarNo StarNo Star CHI South Miami normally has good service and l... —    (Patient since 2019)

CHI South Miami normally has good service and low wait time, however I arrived at 11:52 am for a noon appointment and was still not seen by a doctor when I notified the receptionist and left at 1:44 pm. To repeat, my temp and BP were taken, but I was NOT SEEN by any medical staff. I double checked the above times with my Google maps history.


Reply

Hi Mr. Robertson. We apologize for your lengthy wait times. We are striving to improve. We are presently running two centers in one location and are running short. This should improve with the re-opening of Coconut Grove. Please contact me directly should you need to be seen and we will work harder to see that you are seen sooner. You may contact me at 786-705-9535.

StarStarStarStarStar Excelente atención, excelente médicos; las inst... —    (Patient since 2020)

Excelente atención, excelente médicos; las instalaciones muy limpias; son confiables y atentos


StarStarStarNo StarNo Star 2hours past my appointment time to see my physi... —    (Patient since 2020)

2hours past my appointment time to see my physician!


StarStarStarStarStar Everyone was extremely courteous and knowledgea... —    (Patient since 2019)

Everyone was extremely courteous and knowledgeable.!


Reply

Hi. Thank you for your wonderful review! Please come back t see us for your future needs....

StarStarStarStarStar Dr. Bosa is charming, kind and attentive.  —    (Patient since 2021)

Dr. Bosa is charming, kind and attentive.


Reply

Ditto!!! Thanks or the response...

StarStarStarStarStar CHI has always provide me with quality health c... —    (Patient since 2020)

CHI has always provide me with quality health care with professional staff


Reply

Thank yo for the great review! We look forward to assisting you in the future!

StarStarStarStarStar Is really confortable and easy —    (Patient since 2020)

Is really confortable and easy


Reply

Thank you very much for the review. We are happy that you had a comfortable and easy experience.~Regards Cynara Cross

StarStarStarStarStar The attention of all the people in the office w... —    (Patient since 2020)

The attention of all the people in the office was wonderful


Reply

WOW! What a great review! I am happy you had a wonderful experience! ~ Regards, Cynara Cross

StarStarStarStarStar Very nice clinic . Dr Villacorta is very nice a... —    (Patient since 2021)

Very nice clinic . Dr Villacorta is very nice and knowledgeable


Reply

Hi! Thank you for the kind words regarding the provider. She is relatively new at the center and your comments are greatly appreciated. We look forward to your future needs. ~Regards, Cynara

StarStarStarStarNo Star Unfortunately they placed two appointments at t... —    (Patient since 2021)

Unfortunately they placed two appointments at the same time, so I had to wait a long time and when the Dr. arrived she was very kind but she did not have time to ask all the questions she wanted and see all the results.


Reply

Hi, We apologize for your wait. If you like we can schedule a telemedicine visit for you to discuss results. Please contact the office should you require more. Thanks~Cynara Cross

StarStarStarStarNo Star At this visit i was very suprised at how quickl... —    (Patient since 2021)

At this visit i was very suprised at how quickly i was called and seen by the doctor. Much improved from my first visit.


Reply

Hi Mr. McDonald. I am very pleased that your recent visit improved. We hope to continue to improve the wait times. We look forward to assist with your future needs! ~Regards, Cynara

StarNo StarNo StarNo StarNo Star Enormous Dis-appointment —    (Patient since 2020)

You have some nerve to indicate that it was great seeing me. First of all I waited 7 months for this appointment to be seen by a dermatologist. On the day of the appointment I am told that it will not be in person but on the phone with a new doctor villa something. 20 minutes before the appointment I am notified by the Dr.'s assistant that she can't see me at all due to the volume of new patients. However, I am to receive a dermatological referral by mail. I can only hope that it won't take another 7 months to have to go through this whole thing again!


StarStarStarStarStar Doctor was amazing. The wait time was super lon... —    (Patient since 2021)

Doctor was amazing. The wait time was super long, but based on the care and attention provided during the visit, it was worth it!


Reply

Hi. We apologize for your wait. We are very pleased that you had a visit. We are working on improving the wait times for the visit. With more staff we should be able to have the supply meet the demand. We look forward to your future needs. ~Regards, Cynara

StarStarStarNo StarNo Star The staff is friendly and knowledgeable  —    (Patient since 2019)

The staff is friendly and knowledgeable but the service is so slow and inefficient! I originally had a telemedicine appointment BUT I got a message to come in person, nobody knew I was coming, it's really messy. And the referrals take SO LONG! If I need to see a specialist I should get my referral quickly, and I know from experience it won't happen


StarStarStarStarNo Star The Dr is so warm and caring I m really impress... —    (Patient since 2021)

The Dr is so warm and caring I m really impressed with her


StarStarStarStarStar I love that CHI still finds a way to take care ... —    (Patient since 2021)

I love that CHI still finds a way to take care of the community and finds ways to help especially in this climate where it can be expensive for any individual to attain insurance due to the cost not being within their financial capabilities.


Reply

Hi. Thanks for the wonderful review! We look forward to your future visits. ~Regards, Cynara

StarStarStarStarStar Online service was good but not for me I prefe... —    (Patient since 2020)

Online service was good but not for me I prefer a one on one with my doctor


StarStarStarStarStar What more can I say I love my doctor he's the b... —    (Patient since 2020)

What more can I say I love my doctor he's the best Dr. Bosa


StarStarStarStarStar  —    (Patient since 2020)

CHI is great for all medical needs, I love the online viewing to speak with my Doctor/


StarStarStarStarStar My visit was video cell call with my doctor it ... —    (Patient since 2021)

My visit was video cell call with my doctor it was very knowledgeable and she was passionate to my diagnosis.


StarStarStarStarStar Great!  —    (Patient since 2020)

Great! Friendly staff and good providers.


StarStarStarNo StarNo Star The call center is ...Im screaming! —    (Patient since 2020)

The call center is very very very bad. awful terrible and need to have a better experience for patient needs. It only make a person blood pressure get higher. Nurses (not all) walk around not friendly sometimes don't speak they look stressed to the peak of screaming. The doctors (GREAT) doing what they can with what they have to work with. Overall, when its time to get things done they be on it.


StarStarStarStarNo Star Good quality of care/pleasant staff and savvy p... —    (Patient since 2019)

Good quality of care/pleasant staff and savvy providers but sometimes so many of these good providers leave and you have to get use to other doctors. Lab work is quick and good.Dental providers are friendly and make you feel less stressful. Good cleaning as well.


StarStarStarStarStar  —    (Patient since 2020)

Hi; on Thursday, april, the 23rd, my wife and me, went to the center to make some lab. Tests ordered by doctor Edwin Bosa. We arrived there at about 11:40 a.m.A day before, (Wednesday), my wife called to make appointment, but, she was told to go without appointment. Unfortunately, for us, the lady at the front desk, (she seems to be mexican) displayed bad attitude toward us, by asking in an unpolite way, why we hadn't made appointment to take lab test. She didn't know how to enter the tests in the computer, and she didn't know how to exclude a A1C test from the bill. My wife didn't take it. That lady, had to ask for help several times from the nurse inside premises. After about 45 minutes, she tried to blame us about her unprofessionalism. We felt like going somewhere else. As we pay, we demand great service, as we didn't get it, I filed a grievance. Karla, gave me the form, and I filed it in. We suggest, to train that lady, focusing on positive attitude, respect the customer, and over all, teach her about her duties. It's a shame to have an individual displaying such lack of knowledgement. We hope some correcting procedures to be taken to improve customer service. Thanks.


StarStarStarStarStar Ms. Valencia Gibson —    (Patient since 2020)

I enjoyed services that was giving, outstanding staff,very helpful to me, ask is there something I needed.


Reply

Hi, Thank you for your nice review. We are here for you! ~Regards, Cynara Cross

StarNo StarNo StarNo StarNo Star It is impossible to speak to the office you get... —    (Patient since 2019)

It is impossible to speak to the office you get call center and to resolve trying to get your referrals taken care of especially when you’re in pain is IMPOSSIBLE!! “Where patient care comes first”. “NOT” IT’s a joke.


StarStarStarStarStar The telehealth visit was great! Dr. Bosa was ve... —    (Patient since 2021)

The telehealth visit was great! Dr. Bosa was very thorough as always...


Reply

Hello... We appreciate your thoughtful words and are very happy you are pleased with Dr. Bosa's service! ~Regards, Cynara

StarStarStarStarStar I’m pleased to be your patient. Love doctor Bos... —    (Patient since 2021)

I’m pleased to be your patient. Love doctor Bosa . Thank you very much!


Reply

Thank YOU! We appreciate your service~ Cynara Cross

StarStarStarStarNo Star Es import que el personal en recepción esté más... —    (Patient since 2020)

Es import que el personal en recepción esté más relajado y dé tranquilidad a los pacientes. En cuestiones médicas hago reconocimiento a Isis Santos pues atendió una necesidad que se me presentó (la medición de mi presión arterial). Sin embargo creo que un mëdico tenía que asegurar me bajara antes de salir del servicio médico. Buena atención del personal de laboratorio. Sin embargo deben asegurar cumplir con el horario de atención al paciente.


StarNo StarNo StarNo StarNo Star 2 hours waiting!! —    (Patient since 2021)

2 hours waiting on their reception. I decided to leave without see the Doctor because they never called me.


StarStarStarStarStar Dr Vanessa Villacorta is increible amazing. Ver... —    (Patient since 2021)

Dr Vanessa Villacorta is increible amazing. Very caring and helfull. Took her time to explain


Reply

Thanks for your wonderful review. We look forward to your return for future healthcare needs. ~Regards, Cynara Cross

StarStarStarStarStar the staff were friendly and the doctors were re... —    (Patient since 2020)

the staff were friendly and the doctors were really interested in your well being...keep up the good work...looking forward on my next appointment..thank u very much...


Reply

Hi Sim Jr! Thank you for taking the time to write this very nice review. We look forward to assisting your healthcare needs.~Cynara Cross, Office Manager

StarStarStarStarStar Very professional and kind and patience —    (Patient since 2020)

Very professional and kind and patience


Reply

Hi Mr. Kelvin. Thank you for your beautiful words. We look forward to assisting your healthcare needs.~Regards, Cynara Cross

StarStarStarStarStar First visit.. It was amazing. The staff were fr... —    (Patient since 2021)

First visit.. It was amazing. The staff were friendly. The Doctor was caring and nurturing. My daughter loves her new Dr. Tanya Roman. Excited to be a part of CHI South Miami


Reply

Hi Ms Nema! We are pleased that you and your daughter had a wonderful visit. We look forward to your future needs. ~Regards, Cynara Cross

StarStarStarStarStar  —    (Patient since 2020)

Outstanding service professional


Reply

Hi Mr. Williams! Thank you for taking the time to send a very nice review. We strive to be the best!~Cynara Cross, Office Manager

StarStarStarStarStar  —    (Patient since 2019)

Great team, make us feel welcome.


Reply

Hi Karla Jimenez! Thanks for taking the time to send a review. We are happy you felt welcome! Please continue to see us for your healthcare needs. ~Regards, Cynara Cross

StarStarStarStarNo Star Good experience Overall Staff and Medical perso... —    (Patient since 2021)

Good experience Overall Staff and Medical personnel very professional, knowledgeable and kind. Have been using CHI for several years. All positive experiences except for one.


StarStarStarStarStar Dr. Edwin Bosa Telehealth Appointment  —    (Patient since 2020)

Dr. Bosa addressed all of my concerns, as well as, updated my medication and COVID-19 vaccines. He ordered tests to update medical records. He is always very patient with me and takes the time to answer all questions.


StarStarNo StarNo StarNo Star Geberal service is so poor  —    (Patient since 2019)

Once you actually get to see a doctor the service is good though they change doctors so often that it’s hard to develop a relationship and I always feel rushed. Other than that the service is bad. They NEVER respect appointment times, I had to leave once after an over an hour wait because I had to go to work. and as for the telemedicine appointments the management is so bad! They are never on time to start with and they have cancelled and rescheduled on me without letting me know. I am planning to look for another place as the service here is seriously bad.


Reply

Hi. We apologize for your poor experience with the wait times. As a health clinic, we strive to serve as much of the population as we can which sometimes makes the wait times longer than anticipated. We hope you return and have a more pleasant experience! ~Regards, Cynara

StarStarStarStarStar CHI offers excellent medical care! —    (Patient since 2020)

CHI offers excellent medical care from a staff that truly cares about your well being. Dr. Bosa is one of the best doctors I have had in my life and I recommend him to all of my friends and family.


StarStarStarStarStar EXCELENT SERVICE AND STAFF —    (Patient since 2021)

The center is outright courteous and very condescending. They really have a desire to help and accommodate the patient in ways possible. I am grateful to become in contact with a highly professional doctor as Dr. Edwin Bosa Osorio. He should true interest in my health and current situation. His medical care and advice was greatly appreciated. I would also like to commend Mrs. Eliana Rodriguez from the nursing department and Rocio in front desk. Both are simply awesome people who have a beautiful heart disposition. I can’t be more grateful to the center under my current conditions of hardly any income and insurance to be received and treated with much love. All these persons are worth gold! They are true professional and even better human beings.


StarStarStarStarStar Cordial and experienced staff.  —    (Patient since 2020)

Cordial and experienced staff.


Reply

Thank you very much Joel for your wonderful review. We strive to do our very best! Please come see us again for your healthcare needs and tell your friends and family we are here! ~Regards, Cynara Cross

StarStarStarStarStar Very kind fast knowledgeable friendly helpful a... —    (Patient since 2021)

Very kind fast knowledgeable friendly helpful and patient


Reply

Hi Natacha! Thanks for taking the time and providing feedback. We appreciate the kind words. Please come back and see us should you have healthcare needs~Regards, Cynara Cross

StarStarStarStarStar My doctor 👍🏻🥰 —    (Patient since 2020)

when I arrive I feel like family ... they are always willing to help us, it's a good team.


StarStarNo StarNo StarNo Star My appointment was for 10:30AM, I received the... —    (Patient since 2019)

My appointment was for 10:30AM, I received the call at 10:15 told I would receive the link...waited, waited and waited, after 1 hour i started to receive emails asking for feedback of my appointment, I received 8 such emails...i called the office and advise them that I was STILL waiting for the doctor to call me. I finally received the link at 1:30 while I was driving, had to pull over to talk to him, not the ideal appointment I was expecting, not very satisfied.


StarStarStarStarNo Star EXCELLENT. WAS VERY CONTENT WITH MY PROVIDER. V... —    (Patient since 2020)

EXCELLENT. WAS VERY CONTENT WITH MY PROVIDER. VERY HONEST AND CARING.


StarStarStarStarStar Excellent service! I recommend —    (Patient since 2020)

Excellent service! I recommend


StarNo StarNo StarNo StarNo Star Disappointed with my appointment. —    (Patient since 2020)

Good morning to whom it may concern: I take the time to answer this survey by stating my disappointment in your services for the appointment scheduled since September 2020, and when you arrived at the appointment having already paid. The receptionist asks me which doctor I am going to see and at that very moment she tells me that she is not in the place that day, since they had sent him to another branch. Honestly, it seemed disrespectful not to have given advance notice that the doctor would not be there that day, wasting my time and money. The receptionist changed the date for the following week, it would be nice if they made changes. Thanks for reading. Andrea


StarStarStarStarStar Dr. Vanessa Villacorta is very profesional, kno... —    (Patient since 2021)

Dr. Vanessa Villacorta is very profesional, knowledgeable , and an overall soothing presence. In addition, the front desk workers were extremely helpful and provided high quality customer service. I highly recommend Dr. Villacorta.


StarStarStarStarStar It was a visual visit and Dr. Bosa was very cor... —    (Patient since 2021)

It was a visual visit and Dr. Bosa was very cordial and Professional


StarStarStarStarStar From the front desk to the doctors, CHI is alwa... —    (Patient since 2019)

From the front desk to the doctors, CHI is always on point.


StarStarStarStarNo Star An excellent service for those in need.  —    (Patient since 2020)

An excellent service for those in need.


StarStarStarStarStar .. —    (Patient since 2020)

Consulta efectuada a la hora senalada, buena atencion, amabilidad. Todo limpio y organizado


StarNo StarNo StarNo StarNo Star so hard to get referall . you wait on line 40 ... —    (Patient since 2020)

so hard to get referall . you wait on line 40 minites . . They do not have direct phone for your primary Dr. you ask for one specialist they give you not specialist .


StarStarStarStarStar Pediatrician  —    (Patient since 2019)

There nice and very friendly


StarStarStarStarStar The Dr. is great, but the wait is 4 hrs long . ... —    (Patient since 2020)

The Dr. is great, but the wait is 4 hrs long . No reason for this, it is bad scheduling.


StarStarStarStarStar I am Very grateful to the Physician and the the... —    (Patient since 2020)

I am Very grateful to the Physician and the therapist that take care of me.. They aré Very professional and dedícated. Also cannot forget how CHI is given the opportunity of being treated despite the fact that I know I am considered as an indigent. Thank you to all


StarStarStarStarStar Dr. B was really nice and answered all my quest... —    (Patient since 2020)

Dr. B was really nice and answered all my questions. He was patient and explained everything to me and made dure I understood.


StarStarStarStarStar Best in Miami  —    (Patient since 2020)

Dr Bosa is the best doctor in town - always on top of latest health and medicine research findings, he will give the most complete advise.


StarStarStarStarStar I’m been a patient of Dr Bosa-Osorio for many y... —    (Patient since 2020)

I’m been a patient of Dr Bosa-Osorio for many years, and I appreciate that he is very professional and always give me a honest feedback of everything that I asked him. I’m feeling blessed to have him as my personal Doctor.


Reply

Thank you for the glowing review. We are excited to read that you are pleased with Dr. Bosa! We look forward to providing excellent service for your future healthcare and wellness needs! ~Regards, Cynara Cross

StarStarStarStarStar When you call they can be better at taking your... —    (Patient since 2020)

When you call they can be better at taking your calls and more understanding of you needs.


StarStarStarStarNo Star Very communicative personnel, work hard to help... —    (Patient since 2019)

Very communicative personnel, work hard to help resolve issues and health problems. Staff is great.


StarStarStarStarStar  —    (Patient since 2020)

I was very happy that Dr. Shaquan attended to me this last time. I had an amazing follow up experience online. She was thorough and understanding. She listened to everything I had to share about my current condition.


StarStarStarStarStar Very Professional, Dr. Edwin Bosa been my docto... —    (Patient since 2020)

Very Professional, Dr. Edwin Bosa been my doctor for 24 years, Great Service, his patients always come First, he takes time to listen at what his patients has to say, and take action to help solve ur complaints, Thank U Dr. Bosa for being my Doctor. May God Continue To Bless U🙏🙏🙏


StarStarStarStarStar The best attention —    (Patient since 2020)

I am very pleased with the services they provide and the attention they provide, it is excellent


StarStarStarStarStar All the nurses, customet3 assistance, and all t... —    (Patient since 2020)

All the nurses, customet3 assistance, and all the doctors are great!


StarStarStarStarStar Great service the staff is friendly and tentati... —    (Patient since 2020)

Great service the staff is friendly and tentative to my questions


StarStarStarStarStar Great service caring MD's. —    (Patient since 2020)

Great service caring MD's.


Reply

Thank you...We love our providers as well! Please come back for your healthcare needs! ~Regards, Cynara Cross

StarNo StarNo StarNo StarNo Star The service was terrible. I called several time... —    (Patient since 2020)

The service was terrible. I called several times to get my refills, requested a phone consultation but was force to come in. The lobby was pack and then 3 of your employees were chatting about closet space in a tiny room with me in it. Safety was not a priority in your clinic. Customer service not a priority in your clinic. The only member of your staff worth the trip is Dr Bosa he is excellent. Every one else should be fire.


Reply

Hi. Thank you for your review, I apologize for your negative experience. I am pleased that you are happy with the provider. I am hopeful that your reason for coming in for refills was explained to you. Should you need more assistance please write through the portal. I hope you return for healthcare needs.~Regards, Cynara Cross

StarStarStarStarStar At times things move swiftly and it could be be... —    (Patient since 2020)

At times things move swiftly and it could be be better


Reply

Thanks for taking the time to write the review. We are trying to get everyone who wishes to be seen done so timely. Patients are our number one priority and we are working on wait times. Sorry you had to wait. Please come back to see us. ~Regards, Cynara Cross

StarNo StarNo StarNo StarNo Star You have to wait too long ..i had a appointment... —    (Patient since 2019)

You have to wait too long ..i had a appointment at 215 and I left 5.15 ..This is outrageous and unacceptable..Poor service


Reply

We apologize for your long wait time. Please come back and see us and I hope your wait time will be improved. We have a new provider which should help decrease wait times. ~Regards, Cynara Cross

StarStarStarStarStar Excellent  —    (Patient since 2019)

Excellent attention Very friendly


Reply

Thank you for taking the time to leave nice review. We strive for excellent customer service. We look forward to assisting you for future visits. ~Regard, Cynara Cross

StarStarStarStarStar The customer service and the doctor was great. —    (Patient since 2020)

The customer service and the doctor was great.


StarStarStarStarStar They are the utmost ptofessional and they assis... —    (Patient since 2020)

They are the utmost professional and they assist those such as my self who do not have a job to be able ti get quality healthcare


Reply

Thank you very much for the generous review. We are here to service the public! Please come back to see us for future healthcare needs. We look forward to assisting you again!~Regards, Cynara Cross

StarNo StarNo StarNo StarNo Star never received my results. pointless —    (Patient since 2020)

never received my results. pointless


Reply

Dear Jonathan. Please contact the center directly if you have not received your test results. I apologize for the inconvenience. ~Regards, Cynara Cross

StarStarStarStarStar Extremely knowledgeable, professional and frien... —    (Patient since 2020)

Extremely knowledgeable, professional and friendly at the same time. I’ve been going to a private facility for years, but due to an unforeseen occurrence, I had to seek some emergency medical advice ASAP. Dr. Bosa has taken excellent care of my situation and is monitoring me daily, unlike my outside private facilities. I do believe this is going to be my new primary clinic now. CHI has stepped up to the plate from my former days of dealing with family with no medical insurance. I applaud you and your staff


StarNo StarNo StarNo StarNo Star Not a great visit —    (Patient since 2020)

I was there for four hours and spoke to the doctor for roughly 10 minutes.


Reply

Hi. Thank you for your review. We strive to improve wait times and this is a work in progress. Feel free to contact me directly if you have any more questions for the provider. We have a new provider working in the site so hopefully the wait times will improve very soon! We look forward to seeing you again. If you feel your wait is long during your next visit please ask for me directly. ~Regards, Cynara Cross/Office Manager

StarStarStarStarStar excellent team, the staff is very friendly and ... —    (Patient since 2019)

excellent team, the staff is very friendly and professional.


Reply

Hi Ms. Chavez. Thank you very much for the excellent review. We look forward to continuing business with you. Stay safeH�Y�\���[�\�Hܛ����ٙ�X�HX[�Y�\

StarStarStarStarStar The entire staff is great!Dr. Bosa and the tea... —    (Patient since 2020)

The entire staff is great! Dr. Bosa and the team are the best


Reply

Thanks Alejandro Hernandez Rubio! We try very hard to ensure you have a great experience. Please come back to see us for your health care needs! ~Reegards, Cynara Cross, Office Manager

StarStarStarStarStar It protects the patients and the personnel  —    (Patient since 2020)

It protects the patients and the personnel


StarStarStarStarStar Clean and reliable................................ —    (Patient since 2020)

Clean and reliable............................................


StarStarStarStarStar Awesome personnel from the office staff, all th... —    (Patient since 2020)

Awesome personnel from the office staff, all the way around to the Doctors. I have recommended people to your clinic.


StarStarStarStarStar Great clinic  —    (Patient since 2019)

Great doctors and service. Courteous staff. No wait.


StarStarStarStarStar Best doctor in florida —    (Patient since 2020)

I'm pleased with my doctor Bosa, that's why I take a bus from Florida city to see him. It's more than a two hour ride. But it's worth it.


StarStarStarNo StarNo Star disappointed with the attentions —    (Patient since 2020)

In the beginning I was very comfortable but in my last visits I have gone through many problems that question my desire to continue. my last two appointments i have had problems getting my blood tests. too long a wait and a second time, they did not have something that was needed ... The first time I was forced to change my appointment almost 3 weeks later and this second time I had to go three times to have the same procedure due to that on the day we agreed for the blood tests, they had a meeting and canceled all appointments.


StarStarStarStarStar Dr. Shaquan was cordial and professional and wa... —    (Patient since 2019)

Dr. Shaquan was cordial and professional and was never too rushed for another question. She seems to be very well informed. I can't give her a 10 because she DID just prescribe a nightmarish colorectal exam that's not even permissible in interrogations at Guantanamo.


StarStarStarStarStar Excellent  —    (Patient since 2019)

A very nice facility. I love the free valet service, the staff is super nice and above all, very short wait times.


Reply

Thank you very much for the excellent review. We are pleased you are happy with the service and wait times! We look forward to a continued relationship! ~Regards, Cynara Cross/Office Manager

StarStarStarStarStar Excellent care from all of the pediatric team. —    (Patient since 2019)

Excellent care from all of the pediatric team.


StarStarStarStarStar Love this Place! —    (Patient since 2020)

I have to say I am thoroughly impressed with this facility! The staff members are extremely nice and Dr. Shaquan Chambliss-Huggins is amazing! I have never had a primary care physician (mind you, I am almost 30) and she makes me feel super comfortable. I can tell that she is passionate and cares for her patients. I highly recommend this place! It's basically a one-stop shop for all your medical needs. They offer general medicine, gynecology, and dental care. Makes getting a check up super convenient!


Reply

Hi Miss Hunter..... Thank you very much for the flowing review. We are very happy that you are pleased with the provider and that you recommend our center! We look forward to our continued relationship!! ~Regards, Cynara Cross/Office Manager

StarStarStarStarStar Great service, I was able to do all my tests a... —    (Patient since 2020)

Great service, I was able to do all my tests and get the information that I needed!! Thank Dr!!


Reply

Hi! Thanks very much for the very nice review! We look forward to a continued relationship! P�[�\�Hܛ���ٙ�X�HX[�Y�\

StarStarStarStarStar The staff doesn't have any people skills, and t... —    (Patient since 2020)

The staff doesn't have any people skills, and they are very rude


StarNo StarNo StarNo StarNo Star I had a telemedicine visit with Dr Bosa, who wa... —    (Patient since 2020)

I had a telemedicine visit with Dr Bosa, who was 2 hours late. I scheduled the appointment as early as his opening permitted because I did not want to wait as long as later in the day. My appointment was 9:15. I had to reschedule 2 work conf calls as I waited. I am self employed, so this cost me quite a bit. Everyone time I go to the office, they are never on schedule and I usually wait 2-3 hours. This is the norm and no longer acceptable. I have started looking for a new doctor, which is a shame because I really like him as a doctor and feel he is excellent. Perhaps you could appoint an office manager to do nothing but keep patients on schedule.


Reply

Hi. I appreciate your feedback. Time management is an area that the center is working to improve. I hope you continue to give the center a chance and continue to see Dr. Bosa. He is an excellent provider, in high demand and he ensures to give each patient much time and attention. I hope your next visit is a smooth one. ~Cynara Cross, Office Manager

StarStarStarStarStar This it’s a amazing team. Bossa, Alvitia and al... —    (Patient since 2020)

This it’s a amazing team. Bossa, Alvitia and all of the staff are very professional. I’m feel safe and in good hands Thanks


StarStarStarStarStar I would always recommend your service to others... —    (Patient since 2020)

I would always recommend your service to others only problem wait time is too long


Reply

Thank you for the review and feedback! We are working on improving the wait times and appreciate your comments! Please come back to see us.

StarStarStarStarStar Personal attention —    (Patient since 2020)

Your online presence is very good. However, your phone system is a nightmare.


Reply

Thank you very much for your comments. Thanks for your feedback on the phone system. I will ensure to share this comment with senior leadership. ~Cynara Cross, Office Manager

StarStarStarStarStar I feel very happy , every time that I have my a... —    (Patient since 2020)

I feel very happy , every time that I have my appointment I fell so good with the customer service of the girls of the front desk


Reply

Wonderful!!! I am happy you felt good with the customer service at the front desk! Thanks for the beautiful review!!! ~Cynara Cross. Office Manager

StarStarStarStarNo Star the staff are great but wait times are too long... —    (Patient since 2020)

the staff are great but wait times are too long


StarNo StarNo StarNo StarNo Star Your employees spend 1/2 just hanging out talki... —    (Patient since 2020)

Your employees spend 1/2 just hanging out talking and having the social hour while patients waited.


StarStarStarStarStar Pleased patient —    (Patient since 2020)

I have enjoyed every experience with CHI, from the behavioral health appointments, to the dental appointments and tele health appointments as well. I am very pleased with all the services provided thus far.


Reply

Thank you for the beautiful review! We are pleased that we can be of excellent service to you! Stay well! ~Cynara Cross, Office Manager

StarStarStarStarStar love the staff and my doctor  —    (Patient since 2020)

love the staff and my doctor


Reply

Thank you for the very nice review. I am happy you love the staff and the doctor. We look forward to a continued relationship. ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarStar Muy buen ambiente, limpieza y cumplen con las m... —    (Patient since 2019)

Muy buen ambiente, limpieza y cumplen con las medidas de seguridad y protección


StarStarStarNo StarNo Star Waiting for 2 hours and I have appointment  —    (Patient since 2019)

Waiting for 2 hours and I have appointment


Reply

We apologize for your long wait. The center is working diligently to improve upon wait times. We hope during your next visit, the wait time will not be as long! We look forward to seeing you again. Warmest Regards, Cynara Cross/Office Manager

StarStarStarNo StarNo Star All employees, nurses and doctors lucks like s... —    (Patient since 2020)

All employees, nurses and doctors lucks like scared


StarNo StarNo StarNo StarNo Star Can I put ZERO stars??? TIRED OF RUDE EMPLOYEES!! —    (Patient since 2020)

Can I put ZERO stars??? I'm going to CHI Coconut Grove since I moved to Miami (2016). Dr. Bosa-Osorio WAS my doctor. He's very nice and attentive. Person in front desk is the WORST people I ever know. In my last visit, VIVIAN, was rude with another patients that she said the day before to go early for walk-in. When they arrived, she said "I don't know who told that". Patient said "you're Vivian, you told me to come early". Call and make an appointment. I was trying for THREE WEEKS to have a lab app. They make an appointment with Dr. Bosa. I said "I need lab and I have to work". I work in downtown. The other person, the colombian woman, another rude person, insist that my app was with Dr. Bosa, not lab. When she saw my lab order said me "sit and wait". I said to gave my app for the other patient because I was releasing that and both said no, they can't. I asked to talk to administrator, she said wait and hide in her office. I"m tired of being abused in that medical center. Four years waiting more than two hours to see the doctor. More than a month asking for a renew of a refill that never came and I have to go to South Miami and they make one of the refills and the other not. Doctors and nurses could be nice but people in front desk NO. Vivian started saying "I don't see the time to retire so never look this people" in front of us. If she's rude with people with you don't transfer to an office where's she has no contact with people?? The colombian woman next to her start nice at Coconut Grove, now, she's turning as rude as her co-worker. Don't you believe me?? Check your camaras!!! I WILL NEVER GO BACK TO CHI AND I'LL GIVE THE WORST REVIEWS EVER!!! I'm taking my child from there too.


Reply

We apologize for your experience. Please contact me at the either number I left on your voice mail so we can have a healthy discussion regarding the concerns in this review. I appreciate your feedback. ~Regards, Cynara Cross/Office Manager

StarNo StarNo StarNo StarNo Star A worse service. —    (Patient since 2020)

The service is very bad. the secretariats never want to give you an appointment, they send you to the wrong place, the waiting time is extremely long, the doctor makes mistakes in his diagnoses and procedures ... he had never known a worse service. when they come to a walking appointment they are wrong in the order of giving the appointments or they say that there are no walking dimensions. the dental service is not working


Reply

I apologize for your experience. Per our conversation today, we resolved the issued presented. It was a pleasure assisting you and we look forward to your future visits. Should you need further assistance, please feel free to contact me at the number provided. Best wishes and have a wonderful week!

StarStarStarStarStar Very Friendly Proffesional StaffWe drive all t... —    (Patient since 2020)

Very Friendly Proffesional Staff We drive all the way from South Beach which explains why .... we have been coming for over a year and we have Reccomended to every one we know.


Reply

Thank you very much for your wonderful review and recommendations. We look forward to a continued relationship! ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarStar Telemed conference was superior! —    (Patient since 2020)

Telemed conference was superior!


Reply

Thank you for your glowing review. We look forward to serving your future needs! ~ Warmest regards, Cynara Cross/Office Manager

StarStarStarStarStar GREAT CUSTOMER SERVICE, VERY PROFESSIONAL. PRO... —    (Patient since 2020)

GREAT CUSTOMER SERVICE, VERY PROFESSIONAL. PROVIDE ME WITH ALL THE INFORMATION RIGHT AWAY, NO WAITING TIME.


Reply

Thank you for your extremely nice review! We look forward to a continued relationship!! ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarNo Star Excellent Service; professional and friendly. —    (Patient since 2020)

Excellent Service; professional and friendly.


Reply

Thank you for your nice comments. We appreciate your business!`~Regards, Cynara Cross/Office Manager

StarStarStarStarNo Star 1st Visit —    (Patient since 2020)

Aside from the fact that the wait was endless, the staff was extremely courteous.


Reply

Thank you for your feedback. We apologize for the long wait and are working to improve the times. It is great to hear that the staff is courteous! We look forward to seeing you again! ~Respectfully, Cynara Cross/Office Manager

StarStarStarStarStar CHI offers excellent service. The only thing I ... —    (Patient since 2020)

CHI offers excellent service. The only thing I recommend is that you reduce the wait times in the pharmacy. Pharmacy clerks should always check for refills and for new prescriptions to make sure the customer is receiving all the medications he/she is entitled to. Sometimes I go to pick up a refill and it's under "new medication" so it takes a while for the clerk to find it and order it. Also, please find a way to stream line the pharmacy calls, it' nearly impossible to call Doris Ison Pharmacy and order your meds. You have to go in person and it takes forever. Other than that, thank you to everyone who provides excellent patient care and attentiveness.


Reply

Thank you for your feedback. I will inform the pharmacy leaders regarding this concern. I am happy you were overall satisfied with the patient care and attentiveness. ~ Regards, Cynara Cross/Office Manager

StarStarStarStarStar Professional and safe health services provided ... —    (Patient since 2019)

Professional and safe health services provided promptly and in a friendly and cuteous manner.


Reply

Thank you very kindly for your glowing stars review. We are here for your health needs and look forward to continued a relationship! ~Respectfully, Cynara Cross/Office Manager

StarStarStarStarStar I am always treated with respect and very profe... —    (Patient since 2020)

I am always treated with respect and very professionally, feel very confident with the Medical care that I receive at CHI. Thank You all Lester Leiva Lipiz


Reply

Thank you very much for the beautiful review. We are very happy that you are confident with the medical care! We look forward to serving you. ~Warmest regards, Cynara Cross/Office Manager

StarStarStarStarNo Star great when you get face to face. But phone syst... —    (Patient since 2019)

great when you get face to face. But phone systems and integration deficient.


StarStarStarStarStar Complete confidence & safety —    (Patient since 2020)

I was meeting my therapy counselor for the first time and she made me feel very welcome, safe, and comfortable. She commended me on my progress as well as recognizing the difficulty my traumatic experiences were for me. She went above and beyond and spent adequate time with me to cover all the necessary items to get me started on the therapy process with her to help continue my healing and help me continue on with my recovery.


StarNo StarNo StarNo StarNo Star Attention very bad, 4 hours waiting for laborat... —    (Patient since 2020)

Attention very bad, 4 hours waiting for laboratory tests, no bilingual personnel,


StarStarStarStarStar Thanks Doctor Bosa —    (Patient since 2020)

Dr Bosa That is the reason why I go to this office, a very professional Doctor, a lot of knowledge, I feel that he gives me my time, he explains everything to me in detail, he is truly an Angel


StarStarStarStarStar  —    (Patient since 2020)

Excelente service. All the staff are very friendly and helpful. The doctor is very patient and discussed all about your health condition. Most important, your time, they manage it precisely. I’d definitely recommend anyone with CHI


StarStarStarStarStar Wonderful, caring doctors, nurses and staff! Th... —    (Patient since 2020)

Wonderful, caring doctors, nurses and staff! They are very respectful, thorough and professional. I appreciate them all and the truly dedicated and fearless service that they provide so bravely in this time of the Corona Virus. I didn't mind the wait time because they are so thorough and careful with everything they do.


StarStarStarStarNo Star Good care slow service  —    (Patient since 2020)

When you finally get off hold the techs/nurses/docs are great.


StarStarStarStarStar Dr Edwin Bosa is a great professional 👍 —    (Patient since 2020)

Dr Edwin Bosa is a great professional 👍


StarStarStarStarStar  —    (Patient since 2020)

Everybody in this Center is efficient and friendly


StarStarStarStarStar Ricardo Ruggeroni is an excellent provider as w... —    (Patient since 2020)

Ricardo Ruggeroni is an excellent provider as well as the staff at South Miami. Some of the other behavioral providers at Doris Ison are not.


StarStarStarStarStar Very caring health team —    (Patient since 2020)

The staff calling me for before my televisit, the nurse calling for my vitals, the person setting my appointment and the doctor who helped me were all fabulous. Their concern for my health needs was very comforting and reassuring. Dr Shaquan was so sweet, informative, and caring. Thank you all for the wonderful treatment


StarStarStarStarStar The courteous service was outstanding. Prompt, ... —    (Patient since 2020)

The courteous service was outstanding. Prompt, punctual and professional at all times my visit with Dr. Edwin Bosa-Osorio. Thank you


StarStarStarStarStar ... —    (Patient since 2020)

Staff have always provide service with a family like, very personal as well a professional attitude.


StarStarStarStarStar Very good service, very friendly staff. —    (Patient since 2020)

Very good service, very friendly staff, very empathetic and affectionate Dr. I felt very well attended, the girls took samples of excellent people pleased with my visit


StarStarStarStarStar Professionals services and excellent Doctors. —    (Patient since 2020)

Professionals services and excellent Doctors.


StarStarStarStarStar Very helpful. My doctor wasnt available and I w... —    (Patient since 2020)

Very helpful. My doctor wasnt available and I was able to be attended by another


StarStarStarStarStar  —    (Patient since 2019)

I went to pick up my medicine and notice that my med was changed to Castle when I was always on the pills and yes CVS knows which one and I don't which to change what's working for me thinks


StarStarStarStarStar Very nice they help me when I was sick good sta... —    (Patient since 2020)

Very nice they help me when I was sick good standards very good service thanks you guys are people that love your job thanks again


StarNo StarNo StarNo StarNo Star What appointment! I never got a phone call from... —    (Patient since 2019)

What appointment! I never got a phone call from the doctor! I was called to confirm and to wait for an additional phone call from the doctor and nurse and I’m still waiting! What appointment and then I received this email and text for a survey. Is it possible that I was waiting on the phone after I was confirm that the doctor was supposed to read Shiva a text for a virtual appointment. What happen where is the doctors phone call where is the doctors information and concerns?!! There was no consultation at all!!!!


StarStarStarStarStar Nice Employees and environment! —    (Patient since 2019)

Nice Employees and environment!


StarStarStarStarStar  —    (Patient since 2020)

Very on time attendance and a friendly staff and environment. Excellent support.


StarStarStarStarStar Wonderful doctor Chablis Hoggins —    (Patient since 2019)

Wonderful doctor Chablis Hoggins


StarStarNo StarNo StarNo Star No communication with the pt. First they told m... —    (Patient since 2020)

No communication with the pt. First they told me a therapist was covered under my insurance. Then she wasn’t. These people never called me for my original appt. I had to find an outside therapist and pay out of pocket for that service.


StarStarStarStarStar Lillian is amazing! She is so kind and helpful,... —    (Patient since 2020)

Lillian is amazing! She is so kind and helpful, I wouldn't go any where else.


StarStarStarStarNo Star PLEASE KEEP DR. SHAQUAN AT SOUTH MIAMI!!!!!!!!!... —    (Patient since 2019)

PLEASE KEEP DR. SHAQUAN AT SOUTH MIAMI!!!!!!!!!!!!!!1


StarStarStarStarStar Thank you for what you do.... —    (Patient since 2020)

Thank you for what you do....


StarStarStarStarStar Very knowledgeable staff and physicians.  —    (Patient since 2020)

Very knowledgeable staff and physicians.


StarStarNo StarNo StarNo Star The wait time I experienced was absolutely horr... —    (Patient since 2020)

The wait time I experienced was absolutely horrible. I was there for 2 1/2 hours and I had to work that day. Very inconvenient.


StarStarStarStarStar I feel so good after to see my Dr Edwin Bossa —    (Patient since 2020)

I feel so good after to see my Dr Edwin Bossa


StarStarStarStarStar Dr Román, Mayelin and Nayla are always so nice ... —    (Patient since 2019)

Dr Román, Mayelin and Nayla are always so nice and understanding. We love them.


StarStarStarStarStar Sometimes you can look and look for a doctor th... —    (Patient since 2020)

Sometimes you can look and look for a doctor that you can put your trust in and do trust Dr. Bosa 💯% very good man.


StarStarStarStarStar Awesome Job —    (Patient since 2020)

As all ways Dr. Bosa and staff were very pleasant and professional. During this time of social distancing and safety, the entire staff maintained safety measures without compromising friendliness.


StarStarStarStarStar It's always a pleasure and a honor having docto... —    (Patient since 2020)

It's always a pleasure and a honor having doctor bosas as my physician. We need to clone him. And have one work in Doris center.


StarStarStarStarStar I loved Dr. SHAQWAN HUGGINS  —    (Patient since 2020)

I loved Dr. SHAQWAN HUGGINS


StarStarStarStarStar Excelent service I recommend highly to anyone b... —    (Patient since 2020)

Excelent service I recommend highly to anyone because all employees are a very well assisting and understanding patients needs I thank to all of each workers that attending us


StarStarStarStarStar I am extemelly please with the profesionalisim ... —    (Patient since 2020)

I am extemelly please with the profesionalisim ans respect that I have been treated by the Medical personnel and others. Thank you Lester Leiva


StarStarStarStarStar It was very helpful as usual. —    (Patient since 2019)

It was very helpful as usual.


StarStarStarStarStar  —    (Patient since 2019)

I was satisfied with tve Pediatrician's servir...however so was expecting her to treat my daughter the day before. I didn't happen because she received my message too late. I had called in the morning by 8:40 approximately to ask for the doctor and the person who assisted me said she was going to tell the doctor to call me back . But as I said the doctor told me she received the message late . So so think this is somerhing to be taking care for the sake of the patients. Thank you .


StarStarStarStarStar Tamika and Dr Bosa are a great team.  —    (Patient since 2020)

Tamika and Dr Bosa are a great team. Tamika is excellent, very responsive and it shows that she really cares about her patients. As for Dr Bosa, he is just wonderful. He is very passionate about his call of duty providing excellent care and very compassionate when i am not well. This is an awesome team


StarStarStarStarStar The telemedicine is awesome, it was able to cle... —    (Patient since 2020)

The telemedicine is awesome, it was able to clearly see the doctor on my PC..the audio was very clear, I wish I could do this often as possible.. Thank you.


StarStarStarStarStar a very interesting experience —    (Patient since 2020)

I feel very well attended and in the comfort of my home, the communication was very good and the information provided by my dictator was excellent.


StarStarStarStarStar I’m very happy with this place and they have gr... —    (Patient since 2020)

I’m very happy with this place and they have great service and great!!! and very profesional,thx u to gelp me im very comfortable 👌🏻Im fell moch better after se Dr .she really helped me thx /Maria Suarez👏🏻


StarStarStarStarStar Excellent service and clear discussion of tests... —    (Patient since 2019)

Excellent service and clear discussion of tests results


StarStarStarStarStar It's amazing —    (Patient since 2019)

It's amazing even Whe we are in this pandemic situation still trying to reach out.thank you


StarStarStarStarStar Servicios rápidos y efi —    (Patient since 2019)

Servicios rápidos y eficientes


StarStarStarStarStar EXCELLENCE SERVICE FROM REGISTRATION TO DOCTOR'... —    (Patient since 2020)

EXCELLENCE SERVICE FROM REGISTRATION TO DOCTOR'S CALL


StarStarStarStarStar Excellent attention with the peoples.my Lord b... —    (Patient since 2020)

Excellent attention with the peoples.my Lord bless your medical staff.


StarStarStarStarStar My doctor is very knowledgeable and welcoming t... —    (Patient since 2020)

My doctor is very knowledgeable and welcoming to others


StarStarStarStarStar LOVE YOU!  —    (Patient since 2020)

truly appreciate your services... i have always found your network to be extremely professional... thank you for such a positive health care experience.


StarStarStarStarStar Amazing staff, thorough and caring. —    (Patient since 2020)

Amazing staff, thorough and caring.


StarStarStarStarStar I was treated Very politelly and profesionally ... —    (Patient since 2020)

I was treated Very politelly and profesionally by everyone


StarStarStarStarStar Dr. Bosa was excellent. He make me feel safe in... —    (Patient since 2020)

Dr. Bosa was excellent. He make me feel safe in a scary situation we're living now because I am pregnant therefore I am higher risk with Corona virus. God willing we all be safe. Thank you. Keep up the great work.


StarStarStarStarNo Star Dr Huggins gets an a A++++ —    (Patient since 2019)

It was a hard change to make after 18 years with my previous primary doctor! But I liked Dr Nunez, and now Dr Huggins. I'm comfortable when I see her. Please keep Dr Huggins at the South Miami branch!!!!!


StarStarStarStarNo Star They promised me they were going to send me an ... —    (Patient since 2019)

They promised me they were going to send me an invitation to register in the portal and I never got it. I can not access my portal and see my results.


StarStarStarStarStar Great atmosphere,great attention, thank you —    (Patient since 2020)

Great atmosphere,great attention, thank you


StarStarStarStarStar Service was great. Tamika was my caregiver. She... —    (Patient since 2020)

Service was great. Tamika was my caregiver. She is cheerful and attentive. Dr. Bosa is always great.


StarStarStarStarStar I was very satisfied with Dr. Edwin Bosa-Osorio... —    (Patient since 2020)

I was very satisfied with Dr. Edwin Bosa-Osorio. It was my 2nd experience seeing his work first-hand, having accompanied my wife on her first appointment with him recently. Dr. Bosa-Osorio's professional manner is evidenced by: complete attentiveness to the patient, observant of all details, ready to listen to the patient's questions and a ready answer based on his many years of clinical experience. The patient feels that their concerns and symptoms give direction to the examination. After I left the clinic, the prescription was already ready for me at the outside pharmacy. I wish I had known he was around previously so I could have made him my primary doctor. I know I've made a very good choice. He is someone I can trust with my personal medical health. / The attending nurse took vitals, etc., was also thorough and observant of necessary details to prepare for my appointment with the doctor. / The supporting office staff and RN supervisor enabled my visit on a walk-in basis which I very much appreciated. Overall I give an A+. I am very happy with my experience and the outcome.


StarStarStarStarStar Location and everyone working is awesome!!! —    (Patient since 2020)

Location and everyone working is awesome!!!


StarStarStarStarStar Very professional...staff is super nice... —    (Patient since 2020)

Very professional...staff is super nice...


StarStarStarStarStar  —    (Patient since 2020)

Dr. Bosa is thorough and listens to complaints. Treatments are always explained. The medical assistants are friendly. The office is very clean.


StarStarStarStarStar Very professional, knowledgeable doctor and sta... —    (Patient since 2020)

Very professional, knowledgeable doctor and staff


StarStarStarStarStar Quality care and service at CHI —    (Patient since 2020)

I was pleased with the quality of service given starting with you providing free transportation to the medical center the moment I entered the facility. I received excellent patient care, my visit was not rushed and my medical provider (Dr Shaquan) was very professional and caring. I love this place!


StarStarStarStarStar Excellent service  —    (Patient since 2020)

Excellent service and excellent professional


StarStarStarStarStar Efficient and the staff is very professional  —    (Patient since 2020)

Efficient and the staff is very professional


StarStarStarNo StarNo Star Too long to wait and the attendants make too ma... —    (Patient since 2019)

Too long to wait and the attendants make too many mistakes on your appointment


StarStarStarStarStar Dr Bosa is great ! He is excellent! —    (Patient since 2020)

Dr Bosa is great ! He is excellent!


StarStarStarStarStar My daughter didn't feel well and we didn't have... —    (Patient since 2019)

My daughter didn't feel well and we didn't have an appointment. It was a walk in and staff did everything in order to help us. Dr. Roman was so great as usual.


StarStarStarStarStar Gratefully surprised!!! —    (Patient since 2020)

this was the first time in years that i dont have to wait two hours or more!! Dr Bosa, as always, charming!!! The pediatrician super profesional!!! I loved her!!!


StarStarStarStarStar Amazing and knowledgeable staff —    (Patient since 2020)

I’ve had all good experiences at CHI-South Miami. I was greeted with a smile and seen in a timely manner especially compared to other places. Staff was friendly and knowledgeable. Every step of my visit, I was made to feel comfortable and cared for.


StarStarStarNo StarNo Star I had to wait 2h —    (Patient since 2020)

I had to wait 2h. My appointment was 4pm and the doctor came at 6pm


StarStarStarStarStar great staff, and great attention!! —    (Patient since 2020)

great staff, and great attention!!


StarStarStarStarStar Thanks to the best of the best.  —    (Patient since 2020)

I will recommend Doctor Boza and his staff’s no only to my family and friends , but to anyone who is in need of the best care they can get. I thank them for keeping my health in good shape.


StarNo StarNo StarNo StarNo Star Absolutely Terrible Service —    (Patient since 2020)

The service received was so inferior to anything I have ever experienced, the dirtiness, the unprofessionalism...words can't describe how awful it has been to simply visit the doctor and get a referral...the referral process is a nightmare, they ignored my request to get an appointment with my preferred ophthalmologist who's part of my plan, and twice have just hanged up the phone as I'm explaining that I'm waiting for my referral. I'm going to the DOH and AHCA to complain.


StarStarStarStarStar Great 👍 was super nice and cl —    (Patient since 2019)

Great 👍 was super nice and clean


StarStarStarStarStar nice doctor and friendly efficient staff —    (Patient since 2019)

nice doctor and friendly efficient staff


StarStarStarStarStar Dr.Bosa's Patients  —    (Patient since 2020)

Waiting time awesome, Dr.Bosa the BEST he listens to his patients he doesn't talk over them , a very Concerned dr. about the Healyh/Well being of all. I LOVE HIM 🤗


StarStarStarStarStar The service is amazing everyone is super nice a... —    (Patient since 2019)

The service is amazing everyone is super nice and I don’t have any issues 😊


StarStarStarStarStar Quick and Easy —    (Patient since 2020)

Quick and Easy Was attended quickly by the front desk, nice girls working in the front. Doctor was AWESOME and made me feel very comfortable.


StarStarStarStarStar Me encanto el servicio.el dr primario es mejor ... —    (Patient since 2020)

Me encanto el servicio.el dr primario es mejor de lo que yo pensaba


StarStarStarStarStar It was great but the precribe amedicine for my ... —    (Patient since 2020)

It was great but the precribe amedicine for my cold that was NOT cover for th isusrance and Paid $48


StarStarStarStarStar It was a very good service. —    (Patient since 2019)

It was a very good service.


StarStarStarStarStar Karla at the front desk always welling to help ... —    (Patient since 2019)

Karla at the front desk always welling to help very professional and very nice person.. I thought I was going to miss doctor patricia Nuñez but now I’ve seeing for doctor shaquan Cham bliss Huggins she’s excellent she takes her time to listening to you and she’s very knowledgeable


StarStarStarStarStar Waiting in the examining room was like almost 2... —    (Patient since 2020)

Waiting in the examining room was like almost 2 hours


StarStarStarStarNo Star I don't have the time or patience to deal with ... —    (Patient since 2019)

I don't have the time or patience to deal with calling the center to obtain referrals or make appointments. I've had up to 30 minute hold times. This needs to be greatly improved! I was impressed with Dr. Huggins at my last visit. PLEASE KEEP HER at the South Miami Branch! I'm sick of changing doctors!


StarStarStarStarStar Moises Riveron is the best doctor I have ever s... —    (Patient since 2019)

Moises Riveron is the best doctor I have ever seen.


StarStarStarStarStar Every thing was okay. Very good attention —    (Patient since 2020)

Every thing was okay. Very good attention


StarStarStarStarStar Quick, professional service. Very kind and conc... —    (Patient since 2019)

Quick, professional service. Very kind and concerned personnel. Definitely recommendable.


StarStarStarStarNo Star PLEASE TAKE OFF MY RECORDS- LINE THAT SAID NOT ... —    (Patient since 2019)

PLEASE TAKE OFF MY RECORDS- LINE THAT SAID NOT WORKING AS PROSTITUTE. THAT IS HORRIBLE !!!!!!!!!!!!!!! I JUST NOTICE THAT ! SORAIA FARAH - SOUTH MIAMI OFFICE PATIENT WWW.SORAIAFARAH.EWM.COM


StarStarStarStarNo Star  —    (Patient since 2019)

Staff was very friendly and knowledgeable


StarStarStarStarStar Good atmosphere, comfortable waiting room —    (Patient since 2019)

Good atmosphere, comfortable waiting room


StarStarStarStarStar Dr. Nunez, who is an excellent primary doctor.... —    (Patient since 2019)

Dr. Nunez, who is an excellent primary doctor. I think she always try her best and perform efficiently. Move fast which means don't make patient too long. I love her.


StarStarStarStarStar Excelente service! Really Liked it —    (Patient since 2019)

Excelente service! Really Liked it


StarStarStarStarStar I was very satisfied with the interest Dr Nunez... —    (Patient since 2019)

I was very satisfied with the interest Dr Nunez took in my health and well-being. Her bedside manner was excellent. I felt at ease: that I could talk to her about anything pertaining to my health and her demeanor told me that she really cared. She responded to my many queries without seeming to be in a hurry to move to the next patient. All this and I was meeting her for the first time.


StarStarStarStarStar Good service, fast and profesional  —    (Patient since 2019)

Good service, fast and professional


StarStarStarStarStar Rapid, effective management prior to the consul... —    (Patient since 2019)

Rapid, effective management prior to the consultation. Friendly, can-do consultation, with practical management. Delighted with the experience.


StarStarStarStarStar Awesome staff and service plus great person the... —    (Patient since 2019)

Awesome staff and service plus great person the doctor


StarStarStarStarStar Dr. Riveron is excellent and a very caring huma... —    (Patient since 2019)

Dr. Riveron is excellent and a very caring human being.


StarStarStarStarStar The staff is always very friendly, and will hel... —    (Patient since 2019)

The staff is always very friendly, and will help you, with everything the can.


StarStarStarStarStar I have always received excellent care at CHI So... —    (Patient since 2019)

I have always received excellent care at CHI South Miami


StarStarStarStarStar Great health service resource, would recommend. —    (Patient since 2019)

Usually low wait times, professional and courteous staff, and a built in lab to take blood work as needed. I appreciate the services offered at CHI and I have also had good experiences with the physicians I have encountered along the way. Occasionally it's difficult to get a referral through "Managed Care", but even in that case I have had recently better results.


StarStarStarStarStar Excellent care. I visited the Registered Dietit... —    (Patient since 2019)

Excellent care. I visited the Registered Dietitian


StarStarStarStarStar It’s wonderful. I recommend this service!  —    (Patient since 2019)

It’s wonderful. I recommend this service!


StarStarStarStarStar Courtesy and very professional . They take thei... —    (Patient since 2019)

Courtesy and very professional . They take their time to understand you .


StarStarStarStarStar Love this place feel very comfortable here —    (Patient since 2019)

Love this place feel very comfortable here


StarStarStarStarStar I would recommend my therapist.However, your f... —    (Patient since 2019)

I would recommend my therapist. However, your front desk staff either lacks knowledge over their overall duties or your center needs to make their workflow better. Also, scheduling two patients for the same time is completely inappropriate and very inconvenient for those of us that make sure we arrive on time, yet have to wait over two hours to be seen just because of how your scheduling works. Luckily my therapist offered a solution and so far it worked


StarStarStarStarNo Star The personnel is extremely nice and friendly. D... —    (Patient since 2019)

The personnel is extremely nice and friendly. Dr Roman is great 👍


StarStarStarStarStar I like my doctor Christina very much, she advis... —    (Patient since 2019)

I like my doctor Christina very much, she advised me on how not to eat sugary food, thank you.


StarStarStarStarStar great staff at south miami. lousy referral dept... —    (Patient since 2019)

great staff at south miami. lousy referral dept


StarStarStarStarStar Dr Roman is a fantastic pediatrician. The CHI S... —    (Patient since 2019)

Dr Roman is a fantastic pediatrician. The CHI South Miami Center is in a great location, well-kept and the staff is lovely.


StarStarStarStarNo Star I don't have a complaint to give right now yes... —    (Patient since 2019)

I don't have a complaint to give right now yes I will recommend Chri it's been good to me at this moment


StarStarStarStarStar Excelente servicio!! —    (Patient since 2019)

Nos sentimos muy bien atendidos desde la llegada al parqueo, luego por el personal de recepción y las enfermeras. La doctora Patricia Núñez es una excelente profesional, muy amable e inspira confianza.


StarStarStarStarNo Star Cordial and professional  —    (Patient since 2019)

Cordial and professional


StarStarStarStarStar Very professional staff .Love to go to any CHI ... —    (Patient since 2019)

Very professional staff .Love to go to any CHI center


StarStarStarStarStar Great! —    (Patient since 2020)

Staff was friendly and incredibly responsive to my needs. They were able to fit me into a "same-day" appointment so that I could get a referral for my spine operation.


StarStarStarStarStar Wonderful and Kind service. Everyone there wa... —    (Patient since 2020)

Wonderful and Kind service. Everyone there was so friendly and attentive.


StarNo StarNo StarNo StarNo Star CHI is always on top of sending email and txt m... —    (Patient since 2019)

CHI is always on top of sending email and txt mssg reminders of appt., but once i arrive because the PCP that is on my plan is no longer at CHI so i can't be seen. that should be the responsibility of CHI to advise the pt.'s of this change WAY BEFORE, so i had to change the pcp with my ins. plan at the last minute or else i get a bill so that also made my appt. more delayed. THEN, i suffer from kidney stones and there is a RX to help me pass my stones and the DR. acted like she had never heard of it, didn't have the slightest clue, made it an impossible visit. basically i went there for nothing because i am getting some pain and i know obviously what kidney stone pain feels like. after arguing with the dr. i get a RX and low and behold its what i asked for, but she had to make it virtually impossible, like if i was asking for an opioid RX... horrible experience...


StarStarStarStarStar Hector Lopez  —    (Patient since 2020)

Very good service, Dr, assistant,etc


Reply

I am pleased that we met your satisfaction, today at South Miami Health Center.

StarStarStarStarNo Star to much people at the same time —    (Patient since 2019)

to much people at the same time


StarStarStarStarStar  —    (Patient since 2019)

You are the best, excellent service


StarStarStarStarNo Star New primary Doctor who is Naurez is a much bet... —    (Patient since 2019)

New primary Doctor who is Naurez is a much better than Doctor clergy. I am satisfied with current doctor. However, hopefully little more work effieiently which means try to make patient less wait would be awesome. I miss Ms. Maria who was use to work at front desk ..she was excellent customer service.


StarStarStarStarStar DR Moises is very caring and passionate about h... —    (Patient since 2019)

DR Moises is very caring and passionate about his work. I know I’m in good hands with him.


StarStarStarStarStar Professional and kind customer service from bot... —    (Patient since 2019)

Professional and kind customer service from both reception and medical staff. I never wait more than 10 minutes for my appointment and my doctor is thorough and knowledgeable.


StarStarStarStarStar Clinic offers a very good service and very affo... —    (Patient since 2019)

Clinic offers a very good service and very affordable


StarStarStarStarStar Much has changed about CHI in the last year, an... —    (Patient since 2019)

Much has changed about CHI in the last year, and all for the better! Phone calls used to take an hour to reach someone, and waits in the waiting room often passed 2 hours, but that has NOT been our experience in the last year. Everything has been swift, and staff seem happier. Doctors and nurses have always been great, but issues were always on the phone and at reception. I don't know what happened, but keep up the good work and way to turn things around!


StarStarStarStarStar I was disappointed that my blood test was not t... —    (Patient since 2021)

I was disappointed that my blood test was not tested on time which caused the potassium reading to be incorrect. My appointment was on a Friday. I was called on the following Sunday to go to an urgent care because of an abnormal reading on the blood work. It ended up that I am ok but I got a scare and I have to pay for the urgent care visit and part of the blood work cost. All of this could have been avoided by doing the initial blood test reading correctly.


StarStarStarStarStar Medical assistant was great and great with my c... —    (Patient since 2019)

Medical assistant was great and great with my chief complaint and vitals. Great service from registration to discharge