Chattanooga Family Practice

A Commitment to Our Community

Star Star Star Star Star 2435 Reviews

<<

Reviews

StarStarStarStarStar I love all the people in the staff at the offic... —    (Patient since 2014)

I love all the people in the staff at the office at all just great. I would recommend it to any of my friends and family. But I would like to see the doctor every once in a while when I make a visit. I just feel reassured when I see Dr Monique Golden.Looking over my house. Just me. Love y’all I’ll still come to you


StarStarStarStarStar The doctors visit was great very prompt and on ... —    (Patient since 2006)

The doctors visit was great very prompt and on point .in and out no problem


StarStarStarStarStar Outstanding service for over 20 year patient of... —    (Patient since 2011)

Outstanding service for over 20 year patient of doctor David Close and we 💘 love you Mary Lue, and Chanta 👀 see you soon


StarStarStarStarStar A Very Satisfied Patient! —    (Patient since 2007)

I’ve been a patient of Dr Moody’s for the past 16 years and it has been an outstanding experience the whole time. He and his staff are patient, understanding, thorough, and kind! I would highly recommend his services for anyone looking for a physician in the Chattanooga area!


StarStarStarStarStar Fast efficent and professional  —    (Patient since 2006)

Fast efficent and professional


StarStarStarStarStar There was a sound problem with the video, so a ... —    (Patient since 2020)

There was a sound problem with the video, so a workaround was quickly found with cell phone.


StarStarStarStarStar Everyone was so professional, it made my wellne... —    (Patient since 2016)

Everyone was so professional, it made my wellness physical a piece of cake and who doesn’t love cake!


StarStarStarStarStar Things went went for my wellness visit, in the ... —    (Patient since 2006)

Things went went for my wellness visit, in the drive through. Thanks for being there for me for over 15 years!


StarStarStarStarStar  —    (Patient since 2015)

Very very capable and professional care all the while making it feel like family


StarStarStarStarStar Great visit with Dr. Duff —    (Patient since 2006)

My visit with Dr. Duff was very prompt. Her nurse called prior to the visit to get all needed vitals and other information. Dr. Duff spent plenty of time with me and answered all my questions. She took care of all my needs.


StarStarStarStarStar I like the new technology and always I love how... —    (Patient since 2012)

I like the new technology and always I love how my doctor is very informative.


StarStarStarStarStar All good. Doc. okay and office very clean. —    (Patient since 2016)

All good. Doc. okay and office very clean.


StarStarStarStarStar Very nice service. Everyone was so courteous an... —    (Patient since 2019)

Very nice service. Everyone was so courteous and kind. We always appreciate the efficiency of the staff.k


StarStarStarStarStar Was having abdominal pain and Dr. Swisteck mana... —    (Patient since 2006)

Was having abdominal pain and Dr. Swisteck managed to get me in she and her nurse assisted Chanda were very professional and helpful in my needs


StarStarStarStarStar The support and concern for the patients are Gr... —    (Patient since 2010)

The support and concern for the patients are Great!


StarStarStarStarStar Kenny Sims —    (Patient since 2019)

Everything about my visit there was positive. The staff was friendly and down to earth. I felt like enough precautions were taken to make the patients feel safe with all that is going on with the virus 🦠. Will be back on July 7th.


StarStarStarStarStar Sarah Snyder  —    (Patient since 2020)

Sarah Snyder was very friendly and efficient while conducting our telephonic session


StarStarStarStarStar Meeting with Dr. Moody in a virtual appointment... —    (Patient since 2014)

Meeting with Dr. Moody in a virtual appointment was a good experience. I appreciate the CFP taking those extra precautions.


StarStarStarStarStar Really didn’t care much about the Dr that che... —    (Patient since 2008)

Really didn’t care much about the Dr that checked me she was nice but wouldn’t want to see her again


StarStarStarStarStar A seamless experience. Good communication and c... —    (Patient since 2020)

A seamless experience. Good communication and care to cross Ts and dot Is.


StarStarStarStarStar FRIENDLY PEOPLE WHO CARE ABOUT YOUR HEALTH  —    (Patient since 2012)

FRIENDLY PEOPLE WHO CARE ABOUT YOUR HEALTH


StarStarStarStarStar Patient care —    (Patient since 2006)

Excellent patient care and attention, very friendly staff and nurses....


StarStarStarStarStar Extremely pleased with my first visit with Dr. ... —    (Patient since 2007)

Extremely pleased with my first visit with Dr. Oskins.


StarStarStarStarStar They should replace the first lady at the door ... —    (Patient since 2012)

They should replace the first lady at the door with someone that knows what they are doing, she seemed lost.


StarStarStarStarStar We felt very safe, and thank you .. —    (Patient since 2007)

We felt very safe, and thank you for all the precautions. Great seeing Dr. Moody again.


StarStarStarStarStar I appreciate the personal care you provide. —    (Patient since 2013)

I appreciate the personal care you provide.


StarStarStarStarStar Have already recommended the Practice to severa... —    (Patient since 2016)

Have already recommended the Practice to several of my friends. Love Dr. Golding and Natalie McQueen. They are both really easy to talk to and I appreciated their honesty even though sometimes I may not want to hear it :)


StarStarStarStarStar My online appointment was set up and handled ef... —    (Patient since 2006)

My online appointment was set up and handled effectively (even though we some audio glitches). Dr. Close was very interested in making sure I had a chance to communicate my questions and needs, and addressed them fully.


StarStarStarStarStar This is his wife’s number. ... —    (Patient since 2006)

This is his wife’s number. Please contact him at 205-994-4938


StarStarStarStarStar  —    (Patient since 2006)

Absolutely love Family Practice, very professional and caring. Love Dr. Drake, his staff and the other providers in this group!! DR Drake has been taking care of me and my family for the last 35 years.


StarStarStarStarStar Was seen in a timely manner even under these mo... —    (Patient since 2008)

Was seen in a timely manner even under these most unusual circumstances. The tests ordered were performed quickly and discussed with me right away.


StarStarStarStarNo Star Voice connection would not connect so face time... —    (Patient since 2006)

Voice connection would not connect so face timed with phone. It was fine.


StarStarStarStarStar Friendly and efficient office and staff. 5 sta... —    (Patient since 2010)

Friendly and efficient office and staff. 5 star medical care!


StarStarStarStarStar  —    (Patient since 2006)

i like dr duff she's a good doctor and always takes time to exolain


StarStarStarStarStar I liked the teleappointment. It was so much ea... —    (Patient since 2013)

I liked the teleappointment. It was so much easier than having to come into the office for something relatively minor. Mr. Jenkins was, as always, knowledgeable, courteous, and thorough.


StarStarStarStarStar Appt satisfactory. Afterward went to doctor o... —    (Patient since 2013)

Appt satisfactory. Afterward went to doctor office building for x-ray. Was told I would hear from x-ray either last night or today. It is now 3:15 pm and no word from chest x-ray in regard to possible heart problems. That makes one anxious.


StarStarStarStarStar . —    (Patient since 2010)

I love DR Duff. She listens to me and always puts my health first


StarStarStarStarStar This was a virtual visit and the 1st for me! G... —    (Patient since 2006)

This was a virtual visit and the 1st for me! Good experience. An informative and educational chat with my physician with regard to the Corona virus plus discussion of any health questions. The office environment question is non-applicable for my virtual visit but has never been an issue in the past.


StarStarStarStarNo Star Physicians assistant. —    (Patient since 2006)

Sarah Snyder is the best. But as all of us, her hands are tied. Not meeting with the physician in person is a handicap for us all. Will be glad when the ban is lifted.


StarStarStarStarStar I am new on the patient roster with this group.... —    (Patient since 2016)

I am new on the patient roster with this group. My insurance plan is currently limited but will change over to a full in network PPO plan this coming January. Until then, I'll have to make due on certain prescription drug costs the best way I can. Here is where I have really appreciated the experience of Nurse Tiffany and P. A. Natalie McQueen. Thank you so much ladies for your helpfulness in the often strange and unusual world of drugs and how they are cost tallied. It is no doubt the closest realm we ever trully come to such as Rod Serling's "The Twilight Zone!"


StarStarStarStarStar Great visit —    (Patient since 2007)

I felt very safe & secure about my visit. All precautions were taken for my welfare. I have yet to feel a needle when the nurses are taking blood. Great work everybody.


StarStarStarStarStar I don’t use the online part of thisnserv —    (Patient since 2007)

I don’t use the online part of this service


StarStarStarStarStar Always feel heard when I have interacted with D... —    (Patient since 2006)

Always feel heard when I have interacted with Dr. Golding and her PA. Very thoroughout and understanding.


StarStarStarStarStar Super frinedly and able to get an appointment v... —    (Patient since 2020)

Super frinedly and able to get an appointment very quickly. Interactive conversation with DR and very easy to talk to. Highly reccomended.


StarStarStarStarStar I am very appreciative of the online option. M... —    (Patient since 2008)

I am very appreciative of the online option. Makes everything quicker and less time loss at my job.


StarStarStarStarStar Always professional and courteous.  —    (Patient since 2006)

Always professional and courteous. Could not ask for more. Have been using the group for over 30 yrs.


StarStarStarStarStar I'm 75 years old, so I've had a few doctors ove... —    (Patient since 2016)

I'm 75 years old, so I've had a few doctors over the years, and I must say that Dr Duff really is the best doctor I ever had.


StarStarStarStarNo Star  —    (Patient since 2006)

Much prefer to see the doctor in person. Guess this is better than nothing and the corona virus protocols.


StarStarStarStarStar From the front office staff to the medical assi... —    (Patient since 2007)

From the front office staff to the medical assistant to meeting with the doctor I feel that I am in good hands. Everyone that I have dealt with are always very pleasant and helpful. Very thankful!


StarStarStarStarStar Dr Duff —    (Patient since 2016)

Five Star Review! Dr. Duff and her staff are top notch professionals. They are very thorough and they care about their patients. I’m fortunate I have a doctor the caliber of Dr. Duff.


StarStarStarStarStar Long time patient at Chatta Family Practice... —    (Patient since 2006)

I have been a patient at Chatta Family Practice s a long time. In 1978 I began by seeing Dr. Brooksbanks in Emergeny Room with backproblem. I now see Mark Jenkins since Dr. Brooksbabks died in 2015.


StarStarStarStarStar Excellent process from start to finish. —    (Patient since 2007)

Excellent process from start to finish.


StarStarStarStarStar Dr. Moody and his staff are fabulous! Very cari... —    (Patient since 2006)

Dr. Moody and his staff are fabulous! Very caring, friendly and listens to all concerns. I would definitely recommend to all my friend and family!


StarStarStarStarStar always so helpful and caring to the patients.. ... —    (Patient since 2007)

always so helpful and caring to the patients.. never makes me feel like a question or problem is not important..


StarStarStarStarStar Problem connecting to website. Needs improveme... —    (Patient since 2019)

Problem connecting to website. Needs improvement.


StarStarStarStarStar Friendly, courteous, professional and is in my ... —    (Patient since 2019)

Friendly, courteous, professional and is in my health care network...TRICARE for military retirees! I was worried after retiring from the service about health care, Chattanooga Family Practice is a perfect fit for us.


StarStarStarStarStar  —    (Patient since 2007)

Dr. Duff is so very professional, caring and understanding. She has always taken time with me and always gives me helpful feedback. Our zoom appointment on June 2 went well and I appreciate her time. I have been her patient for over 20 years and she is the best! Her staff is also great! Jodi Downs


StarStarStarStarStar I absolutely love my physician. She is more tha... —    (Patient since 2006)

I absolutely love my physician. She is more than a doctor, she is a friend who knows my family and myself backwards and forwards. I pray that she never leaves! I can thank her and her staff enough for their kindness.


StarStarStarStarStar I had a lab appt. I was seen in a safe , fast m... —    (Patient since 2006)

I had a lab appt. I was seen in a safe , fast manner. I have complete confidence in my safety there!


StarStarStarStarStar I've been coming here for years. I live in the ... —    (Patient since 2006)

I've been coming here for years. I live in the Atlanta area and still drive up to see Dr. Duff. She's the best at patient centered care.


StarStarStarStarStar Dr. Duff and staff are always friendly yet prof... —    (Patient since 2018)

Dr. Duff and staff are always friendly yet professional.


StarStarStarStarStar  —    (Patient since 2007)

This was for lab work only. ( I answered the questions that apply to my doctor regarding all other visits. ) the first 4 questions about the labs. The girl who was checking lab patients in was rude, cold and indifferent. A second lady came and she was much more friendly and I was delighted when she took my blood.


StarStarStarStarStar Dr. Drake and his staff have a wonderful bedsid... —    (Patient since 2010)

Dr. Drake and his staff have a wonderful bedside manner and I always feel better after my visits.


StarStarStarStarStar Everyone from the operator to Dr. Oskins and he... —    (Patient since 2020)

Everyone from the operator to Dr. Oskins and her RN were wonderful, timely and caring!


StarStarStarStarStar Satisfied Patient. —    (Patient since 2006)

The appointment was pre scheduled and was called for treatment within 10 minutes.


StarStarStarStarStar Dr.Goldings office —    (Patient since 2016)

Dr.Golding is always so sweet and she listen to what you say. I never feel rush when I’m at her office! I would highly recommend her.


StarStarStarStarStar Dr Moody very professional & friendly. Differe... —    (Patient since 2019)

Dr Moody very professional & friendly. Differently reccomend


StarStarStarStarStar  —    (Patient since 2019)

If I call and leave a message with a nurse, they actually return my call in a very timely manner and Dr. Close and his staff are absolutely great, they will explain, answer, in detail any questions that I may have.


StarStarStarStarStar The Taylors  —    (Patient since 2006)

Mark Jenkins is the best, I trust him with my life and my families. He's always professional and interested in your health and well being. Thank you Mark


StarStarStarStarStar Love Dr. Duff. Fantastic doctor and shows grea... —    (Patient since 2006)

Love Dr. Duff. Fantastic doctor and shows great concern for patients. Did my appoint via I-Pad so hard to answer other questions.


StarStarStarStarStar Amazing Doctors that care and take time to list... —    (Patient since 2020)

Amazing Doctors that care and take time to listen.


StarStarStarStarStar As always the nurses are friendly AMD very prof... —    (Patient since 2006)

As always the nurses are friendly AMD very professional! They always have smiles on their faces and explain everything they are doing! Dr. Duff has been my doctor for almost 15 years and I recommend her top anyone who is looking for a primary care provider!


StarStarStarStarStar I always appreciate the service I get. —    (Patient since 2006)

I always appreciate the service I get. Wait times arent long and everyone is very knowledgeable. I have referred many people!


StarStarStarStarStar I am thankful to come to Family Practice. Natal... —    (Patient since 2019)

I am thankful to come to Family Practice. Natalie McQueen and Staff at Doctor Golding office shows they care about you as a person. I never had to wait for hours when I leave a message or at the office.


StarStarStarStarStar We get excellent service, Thanks —    (Patient since 2007)

We get excellent service, Thanks


StarStarStarStarStar Dr. Duff. She is always very caring and thoroug... —    (Patient since 2006)

Dr. Duff. She is always very caring and thorough. She never makes you think she is in a rush to get to the next patient.


StarStarStarStarStar I am a patient of Katlyn Bales. She and her sta... —    (Patient since 2016)

I am a patient of Katlyn Bales. She and her staff have always taken the time to listen and to go over my medicine and medical concerns and to explain any new medications. I have complete confidence in the doctor and her staff she has working with her.


StarStarStarStarStar Dr. Drake and his staff are won —    (Patient since 2006)

Dr. Drake and his staff are wonderful


StarStarStarStarStar Great experience! I felt very heard and cared f... —    (Patient since 2020)

Great experience! I felt very heard and cared for. I left knowing I have a doctor I can trust and that will provide excellent care.


StarStarStarStarStar The Best of the Best —    (Patient since 2006)

I loves these people .They are all so sweet, and professional. They are very good at their jobs.


StarStarStarStarStar Easy to access and less time than going in to o... —    (Patient since 2006)

Easy to access and less time than going in to office.


StarStarStarStarStar Dr Drake is a fantastic physician, he takes tim... —    (Patient since 2007)

Dr Drake is a fantastic physician, he takes time with his patients and truly cares for them.


StarStarStarStarStar Quick and time saving! I hope to use this for ... —    (Patient since 2006)

Quick and time saving! I hope to use this for all future appointments!


StarStarStarStarStar Staff were professional yet friendly and helpfu... —    (Patient since 2008)

Staff were professional yet friendly and helpful not to mention skilled at performing their jobs.


StarStarStarStarStar great staff!! —    (Patient since 2019)

the staff at Chattanooga Family practice was very patient and understanding with my medical needs. i am very satisfied with my general physician, Dr Yasmine she is so nice!!! i will be returning for future medical services.


StarStarStarStarStar Best doctor I have ever had as an adult.  —    (Patient since 2009)

Best doctor I have ever had as an adult. The staff are always helpful and friendly and laugh at my jokes.


StarStarStarStarStar Very nice. Considering the visit was virtual it... —    (Patient since 2020)

Very nice. Considering the visit was virtual it seemed very thorough with an absolute concern of my needs


StarStarStarStarStar I have referred Mark to several friends, family... —    (Patient since 2006)

I have referred Mark to several friends, family members and colleagues! Gil Patton


StarStarStarStarStar Telehealth —    (Patient since 2006)

I used telehealth service for this visit due to the virus. Very safe and secure. Great way to see the Dr. for prescription refill.


StarStarStarStarStar All around great experience —    (Patient since 2006)

Simple, accurate. Best to date.


StarStarStarStarStar  —    (Patient since 2006)

Had lab appointment at 8:00 AM and arrived at 7:55 and left at 8:03. you guys provided a mask when entering as well.


StarStarStarStarNo Star Better Communication  —    (Patient since 2019)

I would have been great in the reminder text for it to be explained due to COVID-19, my appt. was going to be over the phone. When I received a call from the staff 20 mins. prior to my scheduled appt. asking if I was ready for the appt. I was quite confused since I was pulling into the parking lot. So we spoke briefly, then I was told Dr. Golding would call me in a few minutes. So, I waited for 30 mins. in the area to receive the call before I returned home. An hour after the first call is when I received the call from Dr. Golding. That was time wasted due to miscommunication. With COVID-19 going on I wish the communication could get better. No other issues. I’m just asking to add the process of the appt. to the text or a prompted phone call.


StarStarStarStarStar Seeing Dr. Moody is not adversarial as it has b... —    (Patient since 2016)

Seeing Dr. Moody is not adversarial as it has been with other doctors. Dr. Moody and the entire staff make the experience pleasurable.


StarStarStarStarStar Patient care —    (Patient since 2006)

Excellent, nurse's and Natalie went above and beyond call of duty to help me. I could not have asked for more.


StarStarStarStarStar Dr Moody and his whole crew are amazing! I saw ... —    (Patient since 2006)

Dr Moody and his whole crew are amazing! I saw Carter Pieper yesterday and she is awesome as well! This was a telemedicine visit and was given the same excellent care as always! Dr Moody has been my doctor for over 20 years trust him with my life.


StarStarStarStarStar Was surprised at how easy it was. —    (Patient since 2006)

Was surprised at how easy it was.


StarStarStarStarStar A great office —    (Patient since 2012)

Staff is great, always get an answer right away from Lisa, and Dr, Golding is a great Doctor. Very knowledgeable! I like that she is down to earth, and treats her patients with respect.


StarStarStarStarStar Dr Duff n staff best of best  —    (Patient since 2007)

Dr Duff n staff best of best


StarStarStarStarStar Dr Moody is a great physician. He takes time to... —    (Patient since 2014)

Dr Moody is a great physician. He takes time to ask pertinent questions and then listens to your response. He's encouraging and has a great "bedside" manner. He's also relaxed throughout his exam and doesn't make you feel like your rushed (even though I'm sure he's extremely busy).


StarStarStarStarStar It worked well for me. I was able to get all my... —    (Patient since 2015)

It worked well for me. I was able to get all my questions answered while still maintaining my quarantine at home. Very convenient!


StarStarStarStarStar Quick service with minimum pain. —    (Patient since 2007)

Quick service with minimum pain.


StarStarStarStarStar I was very pleased with my online experience, I... —    (Patient since 2008)

I was very pleased with my online experience, I would do it this way all the time unless I was sick or needed to see my provider.


StarStarStarStarStar Dr Duff is a listener and responded dramaticall... —    (Patient since 2006)

Dr Duff is a listener and responded dramatically to my needs. She and her staff are the best. Thank you


StarStarStarStarStar Trying times —    (Patient since 2008)

We are living in such difficult times right now and it helps to have Dr. Drake and Chattanooga Family available to me and my wife.


StarStarStarStarStar All good. I —    (Patient since 2008)

All good. I would never leave Dr. Drake. I always feel better when I have seen him.


StarStarStarStarStar Nice way to keep everybody safe. Dr Drake was a... —    (Patient since 2006)

Nice way to keep everybody safe. Dr Drake was able to answer any questions I had and informed me of everything I needed to know. Great Job. Thanks


StarStarStarStarStar Appreciate the manner in which I am taken care ... —    (Patient since 2016)

Appreciate the manner in which I am taken care of and the way that the office associates respond when I have a question.


StarStarStarStarStar Shannon Ball  —    (Patient since 2020)

Incredibly friendly and amazing staff. Helped me get in quick and was so pleasant to assist me.


StarStarStarStarStar Jo Ann Joiner —    (Patient since 2006)

I was sort of scared about Dr. Hartsfield leaving, and Dr. Oskin the new doctor is great! I have had some bad times being in the hospital the month of March 2020 because of sepsis, and Dr. Oskin has listened and helped me through this time. I really like her better then Dr. Hartsfield because she is so easy to talk to, and she understands everything. She is working great with my heart doctor and my rheumatologist.


StarStarStarStarStar  —    (Patient since 2006)

Prompt service-right on time!!! Very good and helpful medical advice from Sarah S.. Very professional and courteous in all her advice and actions. Took all the time we needed in discussing all our medical issues. Thanks


StarStarStarStarStar Every one was so gracious and helpful. —    (Patient since 2011)

Every one was so gracious and helpful.


StarStarStarStarStar Pleasantly enjoyable! Felt like being there, Dr... —    (Patient since 2018)

Pleasantly enjoyable! Felt like being there, Dr Golding is very personable....thx!


StarStarStarStarStar Dr.Bowers was very helpful with my online prese... —    (Patient since 2019)

Dr.Bowers was very helpful with my online presence she answered all my questions, and told me to call her when I have any problems.


StarStarNo StarNo StarNo Star The Tele Health appointments are  —    (Patient since 2006)

The Tele Health appointments are a near complete waste of time and money. The provider asked for me to get my weight, temperature, blood pressure, etc. so I could tell them. Next time, and I promise there won't be, I will go to a corner clinic and have someone actually do the work for my co-pay dollars.


StarStarStarStarStar  —    (Patient since 2006)

This was a virtual office visit, so most questions do not apply.


StarStarStarStarStar Appointment on line —    (Patient since 2006)

Pretext on computer invaluable. Appointment started right on time.


StarStarStarStarStar Great Service . No problems —    (Patient since 2006)

Great Service . No problems


StarStarStarStarStar Dr. Oskins and staff were very professional and... —    (Patient since 2007)

Dr. Oskins and staff were very professional and kind. The wait was understandable due to the fact that my appointment was a video meeting.


StarStarStarStarStar This is very good especially, if you’re not fee... —    (Patient since 2006)

This is very good especially, if you’re not feeling well or you are trying to shelter in place. Prescriptions can be call in and retrieved without placing yourself in harms way.


StarStarStarStarStar The only problem I had was with my phone and I ... —    (Patient since 2006)

The only problem I had was with my phone and I could not get the camera to work, I could see Dr Drake but he could not see me. I am going to have one of my children to see if they can help me fix the problem before next visit. I could see Monica when we did the trial run and she could see me but then I could not get it to work when I was talking to Dr Drake. I think this is a very good thing and it was very nice to be able to see my doctor of over 30 years!! Thank you for doing this, it is a very good thing in these pandemic times.


StarStarStarNo StarNo Star I did not appreciate that you waited till the l... —    (Patient since 2015)

I did not appreciate that you waited till the last minute that my appointment was going to be telephone and not in person. I could have already went to a walk in clinic and actually seen a dr if I had been given notice when you started this nonsense. I also don’t appreciate being charged like I actually got to see a dr, I should have gotten a discount since I had to go see another dr to get the service that I was supposed to have gotten from you!


StarStarStarStarStar They had their act together!! —    (Patient since 2007)

They had their act together!!


StarStarStarStarStar I recently needed a referral and left a message... —    (Patient since 2006)

I recently needed a referral and left a message with Sarah Synder, np. Within 24 hours I had a virtual visit with Sarah and the referral. I really appreciated the prompt and courteous service. Sarah was very generous with her time and seemed interested in me and the questions I asked regarding my situation. I look forward to future appointments with her.


StarStarStarStarStar Did the drive thru lab and there was no waiting... —    (Patient since 2018)

Did the drive thru lab and there was no waiting. Easy in and easy out. Wish I knew who drew my blood. She was amazing! Felt no stick of the needle, there is only a small dot from the stick at the entrance, no bruising at all today, and there was only a pinhead dot of blood on the cotton ball when I removed it. I want her every time. Thank you whoever you were. Very convenient for everyone.


StarStarStarStarStar Love Dr. Duff and her staff!  —    (Patient since 2013)

Love Dr. Duff and her staff!


StarStarStarStarStar Very professional and personable staff. Great e... —    (Patient since 2020)

Very professional and personable staff. Great experience.


StarStarStarStarStar Dr. Duff Is Nothing Short of Awesome —    (Patient since 2007)

Dr. Duff was just has thorough and professional during my telemedicine visit as she is in person.


StarStarStarStarStar Have been coming there for many years and have ... —    (Patient since 2007)

Have been coming there for many years and have always been treated with respect and friendliness.


StarStarStarStarStar  —    (Patient since 2009)

Angie was great to help me set up! Dr. Duff is great, and always very thorough. Thank you all for all you do!


StarStarStarStarStar No. 2 below isn't particularly applicable. The... —    (Patient since 2006)

No. 2 below isn't particularly applicable. The office was my truck and the visit was a video conference with Dr. Duff.


StarStarStarStarStar I have always been pleased with Dr. Drake and t... —    (Patient since 2006)

I have always been pleased with Dr. Drake and the staff at Chatt Fam Practice. The online wellness check was thorough and convenient.


StarStarStarStarStar Everything was done for everyone’s safety. We f... —    (Patient since 2016)

Everything was done for everyone’s safety. We felt very safe when doing lab work.


StarStarStarStarStar Great care and concern during my tele-health vi... —    (Patient since 2007)

Great care and concern during my tele-health visits.


StarStarStarStarStar Everyone was very kind and professional...Dr. G... —    (Patient since 2006)

Everyone was very kind and professional...Dr. Golding is always very informative and through. Love having her as my doctor.


StarStarStarStarStar I was very comfortable speaking with Yasmine ov... —    (Patient since 2006)

I was very comfortable speaking with Yasmine over doxy. Chanda was very patient helping us get set up online after it didn’t work on my iPhone. Yasmine was very thorough as usual.


StarStarStarStarStar I feel like I am talking to a friend when I am ... —    (Patient since 2016)

I feel like I am talking to a friend when I am with Dr. Golding...the staff are very freiendly and helpful too. I hope she stays in practice forever!!!


StarStarStarStarNo Star staff and help getting online was great. I had ... —    (Patient since 2014)

staff and help getting online was great. I had difficulty with the app due to not understanding my comp settings were out of date. For older people who are not as familiar with getting online someone should call them prior to appointment and help walk them through the steps. I did have another app on my iPhone that K Bales, NP was able to call me and do my appointment with me.


StarStarStarStarStar Wonderful  —    (Patient since 2015)

Worked wonderfully Love the Drs and staff


StarStarStarStarStar I received the help from the staff in signing i... —    (Patient since 2006)

I received the help from the staff in signing into the video call.


StarStarStarStarStar Nothing but praise for the care Sarah Snyder pr... —    (Patient since 2013)

Nothing but praise for the care Sarah Snyder provides....was there when needed and continues to provide excellent care...highly recommend...


StarStarStarStarStar What will they think of next? —    (Patient since 2014)

Tele conference went smoothly both on the technical and medical sides. Appointment occurred within 20 minutes of my call to the Dr. Problem analysed and prognosis given within minutes. Very convenient to speak with my Dr. From the comfort of my livingroom.


StarStarStarStarStar Five Star —    (Patient since 2016)

Love the service i get from Dr. Duff and her team


StarStarStarStarStar Online vist went very well.  —    (Patient since 2006)

Online vist went very well.


StarStarStarStarStar You guys are the greatest. Stay safe! —    (Patient since 2015)

You guys are the greatest. Stay safe!


StarStarStarStarStar  —    (Patient since 2006)

Sara Snyder is an excellent clinician!


StarStarStarStarStar I thank Chattanooga Family Practice for respond... —    (Patient since 2007)

I thank Chattanooga Family Practice for responding so quickly when I needed to talk to a doctor. I have depended on Chattanooga Family Practice for about 20 years.


StarStarStarStarStar The wait time was minimal, the lab tech was pr... —    (Patient since 2007)

The wait time was minimal, the lab tech was professional and courteous, she was an excellent "blood-drawer", Dr Moody was helpful and informative. All in all a pleasant experience.


StarStarStarStarStar Everyone at Chattanooga Family Practice has alw... —    (Patient since 2015)

Everyone at Chattanooga Family Practice has always treated me with excellent customer service and they really show how much they care about me and my health.


StarStarStarStarStar Cell Phone Appointment with Dr. Drake —    (Patient since 2006)

Due to the Covid-19 virus, this visit, with Dr. Drake, was over my wife's cell phone. Due to being hearing impaired, my wife, who is also a patient of Dr. Drake's, was with me to assist in communicating with him. This was our first time to have a "phone visit." It went fine with no problems whatsoever. We both enjoyed our conversation with Dr. Drake. He was great as always!


StarStarStarStarStar Great professional service —    (Patient since 2006)

Great professional service


StarStarStarStarStar Telehealth Review —    (Patient since 2010)

It was very helpful to see Dr. Golding and be able to show her my physical area of concern. Dr. Golding spent ample time to determine the source of my pain and to provide a treatment plan.


StarStarStarStarStar Everyone is so nice, always. Natalie always tak... —    (Patient since 2018)

Everyone is so nice, always. Natalie always takes her time and listens and doesn’t make me feel rushed or like a burden.


StarStarStarStarNo Star Didn’t like the online health check up but I un... —    (Patient since 2007)

Didn’t like the online health check up but I understand it was necessary at this point in time


StarStarStarStarStar Thank you for risking your lives ,to take care ... —    (Patient since 2006)

Thank you for risking your lives ,to take care of us,that need you so bad. I love Chattanooga family practice . Their staff is professional ,thoughtful, kind ,and AWESOME.


StarStarStarStarStar Great telemedicine visit, very efficient. —    (Patient since 2013)

Great telemedicine visit, very efficient.


StarStarStarStarStar Dr. Duff is a great physician. —    (Patient since 2008)

Dr. Duff is a great physician.


StarStarStarStarStar Always ready to help anyway po —    (Patient since 2006)

Always ready to help anyway possible


StarStarStarStarStar I have always felt comfortable in your office a... —    (Patient since 2006)

I have always felt comfortable in your office and was treated well by the whole staff. Dr. Duff makes you feel that you are the most important person on her list that day . She always takes the time that is needed . And she treats me like a friend and that puts you at ease when she ask about your family and things important to you .


StarStarStarStarStar Recovery. —    (Patient since 2007)

The doctor was very informative & helpful with a treatment plan. Also since starting that plan I have recovered from the back pan.


StarStarStarStarStar My doctor's appointment was by phone (Facebook)... —    (Patient since 2006)

My doctor's appointment was by phone (Facebook) and all went well with this visit.


StarStarStarStarStar Everyone was on time...no waiting. —    (Patient since 2006)

Everyone was on time...no waiting.


StarStarStarStarStar The staff are very friendly and helpful.  —    (Patient since 2016)

The staff are very friendly and helpful.


StarStarStarStarStar Great physicians. Thanks Mark Jenkins —    (Patient since 2014)

Great physicians. Thanks Mark Jenkins


StarStarStarStarStar The quality of the video wasn't the best but I ... —    (Patient since 2015)

The quality of the video wasn't the best but I think it was on my part. The TeleHealth visit was kind of strange but understandable. I really appreciate your way of doing this protecting us and you along with your staff!


StarStarStarStarStar Always get good care from Dr. Moody and his sta... —    (Patient since 2008)

Always get good care from Dr. Moody and his staff.


StarStarStarStarStar Telemedicine and labs —    (Patient since 2006)

My telemedicine visit worked great and going for parking lot lab work was quick and easy


StarStarStarStarStar Ms Bowers is always great very informative on m... —    (Patient since 2014)

Ms Bowers is always great very informative on my visits and listens to my concerns carefully addressing each one. Thank you for taking good care of me!


StarStarStarStarStar I was very thankful to have an online doctor vi... —    (Patient since 2016)

I was very thankful to have an online doctor visit with Dr. Moody as a follow up appointment. He treated me as if I was in the office and spent sufficient time with me taking steps to insure my concerns were his concerns. The staff was very prompt in getting the online call information set up.


StarStarStarStarStar Had blood drawn in the parking lot. Loved it! V... —    (Patient since 2006)

Had blood drawn in the parking lot. Loved it! Very well organized and quick.


StarStarStarStarStar It was great and I didn’t have to wait very lon... —    (Patient since 2009)

It was great and I didn’t have to wait very long


StarStarStarStarStar Dr Close an staff are great!-Will —    (Patient since 2007)

Dr Close an staff are great! -Will


StarStarStarNo StarNo Star Sarah was very understanding. Went over my vit... —    (Patient since 2006)

Sarah was very understanding. Went over my vitals with me. Immediately phoned in my prescription


StarStarStarStarStar MD —    (Patient since 2011)

Dr Duff was just wonderful. This interaction was very warm and focused. As a physician I was dubious but very pleased-strangely, it was almost more satisfying in that there were no external office distractions.


StarStarStarStarStar This is very helpful. I wish it could be used ... —    (Patient since 2006)

This is very helpful. I wish it could be used for almost all visits to eliminate the burden and stress of having to go to the ofice.


StarStarStarStarStar Very happy with the practice —    (Patient since 2006)

We have been with the practice for a long time and we are very happy. The change in our doctor because of a retirement and we are the happy with the new doctor.


StarStarStarStarStar It was very detailed and personal. I would rec... —    (Patient since 2007)

It was very detailed and personal. I would recommend it to my family members.


StarStarStarStarStar It was most helpful And comforting to be able t... —    (Patient since 2009)

It was most helpful And comforting to be able to speak with someone about my problem.And I appreciate the The patience and concern that was showing toward me


StarStarStarStarStar All the people are very nice at this location. ... —    (Patient since 2019)

All the people are very nice at this location.


StarStarStarStarStar My medical provider was prompt and thorough  —    (Patient since 2007)

Mark Jenkins was online promptly and started the visit immediately. He was thorough, asked questions, and refilled all prescriptions. He showed concern with the problem for which I had the telemedicine visit.


StarStarStarStarStar Chattanooga Family Practice "The Best " —    (Patient since 2007)

Been with Chattanooga Practice for many years. Very Happy With The Doctor's , NP (Sarah Snyder) and all the Staff Members.


StarStarStarStarStar Sandy Childress & Dr. Oskins were great! San... —    (Patient since 2006)

Sandy Childress and Dr. Oskins were great! Sandy navigated getting everything set up for the “teledoc” - virtual appointment via a computer screen. Dr. Oskins tentatively listened to my symptoms and prescribed what was needed. The visit was very helpful and the sinus infection is much better now!


StarStarStarStarStar Everyone was very patient and kind with me even... —    (Patient since 2006)

Everyone was very patient and kind with me even tho I have little computer savvy.


StarStarStarStarStar Dr. Moody and staff are fantastic. My appointm... —    (Patient since 2008)

Dr. Moody and staff are fantastic. My appointment was timely and the staff was very friendly. They are always quick to respond to any health needs. Highly recommend!


StarStarStarStarStar always gracious and friendly  —    (Patient since 2006)

always gracious and friendly


StarStarStarStarNo Star I had rather see the doctor in person, but this... —    (Patient since 2006)

I had rather see the doctor in person, but this was ok since I didn’t have any major problems


StarStarStarStarStar FaceTime visit process was easy. Took very litt... —    (Patient since 2015)

FaceTime visit process was easy. Took very little time.


StarStarStarStarStar I've been using you guys for a while I use dr. ... —    (Patient since 2017)

I've been using you guys for a while I use dr. Jenkins he is an outstanding doctor listens to you doesn't waste a lot of time but does expect you to be a good patient as in follow his instructions


StarStarStarStarStar Great Practice~ —    (Patient since 2006)

I’ve always had a good experience Chattanooga Family Practice. Most recently, I had a very smooth tele-med appointment with my doctor, Siobhan Duff. I love her!


StarStarStarStarStar  —    (Patient since 2007)

Mark Jenkins is always very prompt in response to our medical needs. Paige is fantastic


StarStarStarStarStar I'm not a tech person, but this was so simple a... —    (Patient since 2016)

I'm not a tech person, but this was so simple and efficient. Grateful it was available to me.


StarStarStarStarStar Dr Golding is simply the best. I feel that she ... —    (Patient since 2012)

Dr Golding is simply the best. I feel that she truly cares about her patients and their well being both physically and mentally.


StarStarStarStarStar Because of the current situation, this review i... —    (Patient since 2012)

Because of the current situation, this review is based partly on the last time I was inside your facility.


StarStarStarStarStar For the unusual time we are in I felt very com... —    (Patient since 2006)

For the unusual time we are in I felt very comfortable speaking to Dr. Duff and comfortable with the out come.


StarStarStarStarStar First time ever to have an appt via a mobile ph... —    (Patient since 2018)

First time ever to have an appt via a mobile phone and it went extremely smoothly. The entire staff prepared me with the needed, simple instructions, and IMY visit with Dr.Moody couldn't have gone better!


StarStarStarStarStar Good to know you can see the Dr. are Nurse doin... —    (Patient since 2006)

Good to know you can see the Dr. are Nurse doing these times (Covid-19) Thanks


StarStarStarStarNo Star Great first time internet appointment  —    (Patient since 2019)

Easy to access and log in, Kristin was right on time and as always is very thorough. Video call was clear and easy to understand. Rates and 8 only because nothing will beat an office visit but I am so grateful I can still see my doctor during all this craziness.


StarStarStarStarStar  —    (Patient since 2019)

Dr. Duff is great. Professional and showing great concern for her patients.


StarStarStarStarStar  —    (Patient since 2019)

My doctor is very kind and patient, listens when I ask questions and always gives me answers the staff is very friendly and treats you like family .


StarStarStarStarStar Because of your online presence, I was able to... —    (Patient since 2007)

Because of your online presence, I was able to get my bloodwork and later to communicate with my doctor concerning my health.


StarStarStarStarStar I had a telemedicine visit. Timely and very ef... —    (Patient since 2011)

I had a telemedicine visit. Timely and very efficient!


StarStarStarStarStar  —    (Patient since 2015)

Being able to access online medical record, result of office visits and other medical information is certainly a big plus to patients of CFP.


StarStarStarStarStar The telemedicine visit was great. I got the hel... —    (Patient since 2019)

The telemedicine visit was great. I got the help I need without endangering myself or others. The platform worked well. One click on the link and I was good to go.


Reply

Thank you, Carol! We are very happy to hear this!

StarStarStarStarStar Everyone  —    (Patient since 2017)

Everyone is so nice and helpful.


Reply

Thanks, William!

StarStarStarStarStar Teleappointment. —    (Patient since 2006)

It was such a comfort to meet with Sarah Sydney and have her address my medical issue. Thanks so very much.


Reply

Thank you, Judy! Glad this worked for you!

StarStarStarStarStar The staff there was very helpful and tried to m... —    (Patient since 2006)

The staff there was very helpful and tried to make a smooth transition as we used telemedicine and "car hop" blood work. All were friendly and did their job very professionally even in a very different environment.


Reply

Very happy to hear, Angela! Thank you for being patient with us!

StarStarStarStarStar Loved this safe way to see my doctor. Everyone ... —    (Patient since 2010)

Loved this safe way to see my doctor. Everyone stays safe and all my questions were answered.


Reply

Thanks for jumping on our telehealth bandwagon! Our goal is exactly that...keeping everyone safe!

StarStarStarStarStar CFP has been great for me. They are available a... —    (Patient since 2017)

CFP has been great for me. They are available and are willing to work with your needs. Friendly and very capable staff.


Reply

Thank you, Daniel!

StarStarStarStarStar Dedicated friendly and competent staff  —    (Patient since 2007)

Dedicated friendly and competent staff


Reply

Thanks, John!

StarStarStarStarStar pleased how easy the online examination was —    (Patient since 2013)

pleased how easy the online examination was


Reply

Great, Randall! I'm glad this platform worked for you!

StarStarStarStarStar Good family Practice  —    (Patient since 2007)

Always feel like I get professional service . Natalie is thorough and makes you feel that she is personally concerned about your health


Reply

Thank you, Beverly!

StarStarStarStarStar .. —    (Patient since 2013)

You did good and the lab girl, could not get blood, and called ,Angle and got it the first time , Sidney did real good also, and Natalie did good on the tablet ever thing went well, and the best way to go with out getting the flu. I have not typed in 63 years.


Reply

Thanks, David!

StarStarStarStarStar Online worked great! —    (Patient since 2006)

Very much appreciate the online service right now. Had a short video meeting. Takes a little getting used to but worked fine.


Reply

Great! Thanks, Johnny!

StarStarStarStarStar Chatting with Chatt Family- SUPERB! —    (Patient since 2007)

It was wonderful! The call to chart before talking to the doctor made me feel at ease and Dr Duff was just perfection on the tele link! Very supportive , very encouraging all was great!


Reply

I love it! Can I borrow that? Chatting with Chatt Family Practice! Thank you, Pamela!

StarStarStarStarStar  —    (Patient since 2015)

I appreciated the help from Dr. Moody's PA, Carter. It was helpful to e able to consult with her, while avoiding coming in to the office.


Reply

Thanks, Cathy. I'm glad you were pleased with our telehealth.

StarStarStarStarStar Doctor Duff and Nurse Practitioner Barlew  —    (Patient since 2007)

My doctors are the best ever. So loving and caring. Always trying to meet my needs


Reply

Thanks, Wanda!

StarStarStarStarStar Showing compassion and caring.  —    (Patient since 2007)

I have been a patient for over 25 years and have one of the best doctors ever. Dr. Duff was there to support me during difficult times and her nursing staff was my rock


Reply

Thank you, Cheryl!

StarStarStarStarStar My first video office visit and I loved it.  —    (Patient since 2007)

My first video office visit and I loved it.


Reply

Great! We are so happy we can still help our patients during this time. Thanks, James!

StarStarStarStarStar visit went very smoothly.  —    (Patient since 2019)

visit went very smoothly. I would be up to doing this every time.


Reply

Sounds great! So glad you like this platform, Lou!

StarStarStarStarStar Encouraged! —    (Patient since 2020)

I was impressed an I believe I will feel very comfortable with everyone and the doctors at this practice.


Reply

Thank you, Josephine!

StarStarStarStarStar My husband and I have been seeing Dr. Drake for... —    (Patient since 2006)

My husband and I have been seeing Dr. Drake for many many years. We tell everyone how thorough he is and we feel we have the best doctor ever!!


Reply

We think he's great too, Geneva! Thank you for your continued patronage!!!

StarStarStarStarStar Awesome idea for online medical help —    (Patient since 2007)

Awesome idea for online medical help


Reply

Thanks, Charles!

StarStarStarStarStar Computer tech was very helpful, doctor always ... —    (Patient since 2019)

Computer tech was very helpful, doctor always prompt and curtsies. Drive thru was cheerful and effecent...


Reply

Thank you, Kenneth!

StarStarStarStarStar Great visit —    (Patient since 2008)

Everything is nuts during this time of Covid-19. It's great to see that CFP has everything under control. The prescreen at the front door was reassuring. The ladies at the front desk were quick and friendly. My entire visit was efficient, professional and made me feel as if I was their number one priority. I know they have a lot on their table but I couldn't have gotten treated better.


Reply

Thank you, Martin! We are taking it one day at a time but think we have a rhythm going!

StarStarStarStarStar I am made to feel like "one of the family" whe... —    (Patient since 2011)

I am made to feel like "one of the family" when I visit. The Doctors & Staff are outstanding!


Reply

Thank you so much, Kenneth!

StarStarStarStarStar I have recommended your service to a lot of peo... —    (Patient since 2012)

I have recommended your service to a lot of people.


Reply

That is the best compliment! Thank you, Barbara!

StarStarStarStarStar The virtual visit went great! Saved a LOT of ti... —    (Patient since 2006)

The virtual visit went great! Saved a LOT of time and avoided risk of contracting something new while in office.


Reply

Thank you, Hannah! I'm happy to hear that went smoothly!

StarStarStarStarStar You have been an important part of my life for ... —    (Patient since 2006)

You have been an important part of my life for many years. Thank you for taking such good care of me.


Reply

Awww, thank you for entrusting us, Milton!

StarStarStarStarStar  —    (Patient since 2007)

Very good service , friendly and professional staff


Reply

Thank you, Darlene!

StarStarStarStarNo Star very professional & courteous staff —    (Patient since 2011)

very professional & courteous staff


Reply

Thank you, David!

StarStarStarStarStar Friendly and clean.  —    (Patient since 2020)

Dr Oskins was great! She was friendly and listened to my concerns and explained solutions in a very understandable way. The office staff was friendly and helpful and were doing a great job on taking extra precautions to avoid the spreading of the Coronavirus.


Reply

Thank you, Laura! Great to hear!

StarStarStarStarStar . —    (Patient since 2006)

I appreciate the opportunity to get service during this virus episode. I just want to hear how to keep my health after having many tests. Since I have a new doctor I will have to adjust to understanding her advice.


Reply

Thank you, Barbara!

StarStarStarStarStar I have been seeing Dr. Duff for 25 years. When ... —    (Patient since 2007)

I have been seeing Dr. Duff for 25 years. When I married 20 years ago my husband started seeing her also. Not only is she very competent but you feel she truly cares about her you. The office has been through several changes over these 25 years but always for the better.


Reply

We couldn't agree more, Michelle! Thank you!

StarStarStarStarStar Dr. Duff is an amazing doctor! She and her staf... —    (Patient since 2007)

Dr. Duff is an amazing doctor! She and her staff are always very professional and caring. Dr. Duff inspires me to do a better job of taking care of myself. She is so supportive and I trust her with my life. She is my earth angel.


Reply

We agree! Thank you, Vickie!

StarStarStarStarStar The staff was so welcoming and friendly. Kately... —    (Patient since 2020)

The staff was so welcoming and friendly. Katelyn is a down to earth understanding practitioner. And the nurses were so friendly.


Reply

Thank you, Jennifer!

StarStarStarStarNo Star I purchased our health insurance strictly becau... —    (Patient since 2006)

I purchased our health insurance strictly because my doctors were on it, and especially Dr. Drake. I intend to keep going here until I am gone or he retires.


Reply

Oh, Joy! Thank you! That's nice to hear!!!

StarStarStarStarStar Very good people all staff and dr  —    (Patient since 2019)

Very good people all staff and dr


Reply

Thanks, Vickie!

StarStarStarStarStar  —    (Patient since 2018)

Visit to primary care Doctor Siophan Duff's office


Reply

Thanks for coming, Mary!

StarStarStarStarStar Always a great facitly for medical care! —    (Patient since 2006)

Always a great tacitly for medical care!


Reply

Thanks, Phillip!

StarStarStarStarStar Extremely friendly, professional, and honest st... —    (Patient since 2020)

Extremely friendly, professional, and honest staff. Office is very well equipped to handle many tests that other offices would refer you out for. Highly impressed.


Reply

Thank you, Jeremy!

StarStarStarStarStar I was very pleased with the care I received fro... —    (Patient since 2020)

I was very pleased with the care I received from Chattanooga Family Practice!


Reply

Great, Brain! Thank you!

StarStarStarStarStar They always taken good care of me —    (Patient since 2006)

They always taken good care of me


Reply

Thank you, Ms. Hilda!

StarStarStarStarStar Natalie had me in and out. Called to check on m... —    (Patient since 2017)

Natalie had me in and out. Called to check on me a couple of days later to make sure I was feeling better.


StarStarStarStarStar Dr. Oskins is great! She takes the time to lis... —    (Patient since 2020)

Dr. Oskins is great! She takes the time to listen and ask questions regarding your health. Quite Refreshing!!!


StarStarStarStarStar I love your practice but not the portal its not... —    (Patient since 2006)

I love your practice but not the portal its not easily assessable


StarStarStarNo StarNo Star I was very concerned when the receptionist kept... —    (Patient since 2014)

I was very concerned when the receptionist kept coughing while her face mask was around her neck rather than her face . Especially when she coughed and then handed me back my medical card .....


StarStarStarStarStar As always I was very satisfied with my visit yeste —    (Patient since 2006)

As always I was very satidfied


StarStarStarStarStar I have total confidence in Dr. Duff and her sta... —    (Patient since 2006)

I have total confidence in Dr. Duff and her staff.


StarStarStarStarStar Everyone is always so very nice and I would not... —    (Patient since 2007)

Everyone is always so very nice and I would not go anywhere else


StarStarStarStarStar Professional caring group would not go anywhere... —    (Patient since 2007)

Professional caring group would not go anywhere else. I love and trust my PCP.


StarStarStarStarStar Everyone is always very friendly and willing to... —    (Patient since 2006)

Everyone is always very friendly and willing to help you if needed. I am on a walker and everyone is right there to open a door and whatever they con do do to help..


StarStarStarStarStar Dr Drake NP asnyder and nurses teally know the... —    (Patient since 2007)

Dr Drake NP asnyder and nurses teally know their jobs and appear to take pride in their jobs.


StarStarStarStarStar Good experience... —    (Patient since 2020)

Everyone I dealt with was friendly and my needs, both immediate and future, were / are scheduled to be met.


StarStarStarStarStar Dr. Moody is excellent, easy to talk to and he ... —    (Patient since 2006)

Dr. Moody is excellent, easy to talk to and he actually listens.


StarStarStarStarStar Excellent , very knowledgeable about my health ... —    (Patient since 2008)

Excellent , very knowledgeable about my health conditions and all my medications and the doses I take.


StarStarStarStarStar Very friendly and respe —    (Patient since 2007)

Very friendly and respectful


StarStarStarStarStar Both Dr Moody and Dr Jenkins are caring profess... —    (Patient since 2006)

Both Dr Moody and Dr Jenkins are caring professionals who care about the well being of their patients. In today's world, that is both rare and appreciated!


Reply

True, John! Thank you for your kind words.

StarStarStarStarStar First appt after Hartsfield's retirement —    (Patient since 2016)

This was my first time seeing Kathleen, and she was awesome. She left me looking forward to continuing with her and Chattanooga Family Practice after Dr. Hartsfield's retirement.


Reply

This is great news! Thanks, James!!

StarStarStarStarStar I had very good care by Sarah Snyder with my i... —    (Patient since 2006)

I had very good care by Sarah Snyder with my illness last December.


Reply

We are so glad to hear. Thank you, Ms. Maybelline!

StarStarStarStarStar Everything went very well.  —    (Patient since 2010)

Everything went very well.


Reply

God to hear, William!

StarStarStarStarStar  —    (Patient since 2006)

Been a pt. a long time. Dr Drake,Sarah, and staff are the best.


Reply

Thanks so much, David!

StarStarStarStarStar Dr Duff  —    (Patient since 2006)

Great, compassionate and gets to the bottom of things. You


Reply

Yes, Rita! Thank you!

StarStarStarStarStar All anyone could ask for or expect. —    (Patient since 2006)

All anyone could ask for or expect.


Reply

Thanks, Yvonne!

StarStarStarStarStar My doctor always give take care me. —    (Patient since 2006)

I really do appreciate how Dr. Jenkins get me in and out of his office. He really take care of me and my prognosis. Always makes me have a follow-up appointment.


Reply

Thank you, Alonzo!

StarStarStarStarStar Friendly staff and very easy to schedule short ... —    (Patient since 2019)

Friendly staff and very easy to schedule short notice appointments thank you for all yall do


Reply

Thanks, Ronald!

StarStarStarStarStar Ease of getting an appointment. Caring staff me... —    (Patient since 2008)

Ease of getting an appointment. Caring staff members.


Reply

Thank you, William!

StarStarStarStarStar  —    (Patient since 2006)

All the staff I say were very sweet and attentive to me.


Reply

Thanks, Harry!

StarStarStarStarStar Very appreciative of how easy it is to get into... —    (Patient since 2006)

Very appreciative of how easy it is to get into see a provider. Mark is very kind and patient


Reply

Thank you, Diane!

StarStarStarStarStar Amazing staff! They care and take the time to l... —    (Patient since 2018)

Amazing staff! They care and take the time to listen to you and help you.


Reply

Great to hear! Thanks, Allen!

StarStarStarStarStar Very friendly , professional, and caring staff —    (Patient since 2008)

Very friendly , professional, and caring staff


Reply

Thank you, Earl!

StarStarStarStarStar I found the staff and the P A to be very helpfu... —    (Patient since 2007)

I found the staff and the P A to be very helpful.


StarStarStarStarStar Always very personable and professional  —    (Patient since 2019)

Always very personable and professional


Reply

Thank you, Rita!

StarStarNo StarNo StarNo Star difficult to find a GP in hixson thru Galen gro... —    (Patient since 2007)

difficult to find a GP in hixson thru Galen group


Reply

Well, Mr. Rodriquez, we are not affiliated with Galen and are in East Ridge if that helps you!

StarStarStarStarStar Natalie is great....listens and takes her time ... —    (Patient since 2006)

Natalie is great....listens and takes her time to answer any concerns...highly recommed....after Dr.Lord retired didnt think I would find anyone as good as he was but I was wrong. .


Reply

Thank you, Shannon!

StarStarStarStarStar The entire staff is extremely professional and... —    (Patient since 2012)

The entire staff is extremely professional and courteous. You are treated as if you were a family member.


Reply

That makes us smile. Thanks, Robert!

StarStarStarStarStar I love the staff at Chattanooga Family Practice... —    (Patient since 2010)

I love the staff at Chattanooga Family Practice! They all seem to care about each person that comes through the door. Special people!


Reply

Thanks so much, Dorothy!

StarStarStarStarStar I had a medical issue that needed prompt attent... —    (Patient since 2020)

I had a medical issue that needed prompt attention and the staff went out of their way to see that I got in and was seen by NP Yasmin. She was very courteous and was a great help to me.


Reply

That is great to hear, Beatrice!

StarStarStarStarStar Everything was prompt and pleasant.  —    (Patient since 2006)

Everything was prompt and pleasant.


Reply

Thanks, Rozella!

StarStarStarStarStar Excellent, friendly and even prompt staff. Ne... —    (Patient since 2017)

Excellent, friendly and even prompt staff. Never a complaint from me.


Reply

Thank you so much, Virgil!

StarStarStarStarStar Excellent staff and caring physicians —    (Patient since 2019)

Excellent staff and caring physicians


Reply

Thanks, Timothy!

StarStarStarStarStar very pleasant and very good doctores —    (Patient since 2010)

I have always had a good experience with the doctors in this practice


Reply

Thanks, Brenda!

StarStarStarStarStar Dr Duff is a kind and caring physician. —    (Patient since 2006)

Dr Duff is a kind and caring physician. Listens and is a down to earth family doctor. Office and staff make you feel Very comfortable - like a home visit. She is very honest and trustworthy. So happy I found her for my family over 20 years ago. Thank you for your services.


Reply

Thank you too, Cynthia, for being a loyal patient!

StarStarStarStarStar I love working with the staff there. They make ... —    (Patient since 2019)

I love working with the staff there. They make the doctors visit enjoyable. They also all have a good sense of humor and are very upbeat.


Reply

Thank you, Gregory!

StarStarStarStarStar Dr. Moody and staff are very caring. —    (Patient since 2012)

Dr. Moody and staff are very caring.


Reply

We agree, Raymond!

StarStarStarStarStar Dr. Brooksbank has been my primary physician si... —    (Patient since 2006)

Dr. Brooksbank has been my primary physician since 1978. Sarah Snyder, Dr. Drake and the staff have carried on a family tradition here since his passing; that would not only make him smile down from Heaven. But keeps the old school way of running a family health clinic along with keeping up with the ever changing newer ideas in modern medicine. I proudly support and am thankful to have such an option to chose from for my medical needs.


Reply

That is very special to hear, Larry! Thank you!

StarStarStarStarStar Friendly, prompt, professional help —    (Patient since 2007)

Friendly, prompt, professional help when I have health problems. Been going there for many years and appreciate them very much.


Reply

Thank you kindly, Robert!

StarStarStarStarStar Short waiting time, everyone is very caring! F... —    (Patient since 2006)

Short waiting time, everyone is very caring! First tie with the new PA and I was very pleased.


Reply

Thank you, Eunice!

StarStarStarStarStar Professional care.. —    (Patient since 2007)

Every aspect from the sign-in desk to leaving the health provider was handled in a timely and very professional matter. I have been a patient of Mark Jenkins/ PA now for years and feel confident in his care.


Reply

Great! Thank you, Garrison!

StarStarStarStarStar I will and I have recommended you. I feel Dr. M... —    (Patient since 2007)

I will and I have recommended you. I feel Dr. Moody is a very good doctor and a very caring Christian. He is always up front, but in a very caring way.


Reply

Thank you, Charles!

StarStarStarStarStar I really like the new lab girl. She was on time... —    (Patient since 2017)

I really like the new lab girl. She was on time and very efficient and that helps people who work


Reply

Thank you, Catherine!

StarStarStarStarStar  —    (Patient since 2007)

I have a hard time with the online. Don't use it enough I guess and password keeps changing. It is a wonderful service for those that use it a lot.


Reply

It's become a lot more user-friendly, Wanda. We'd be happy to show you how to use it the next time you're in!

StarStarStarStarStar I have been with CFP since day one. Your servic... —    (Patient since 2006)

I have been with CFP since day one. Your service has gotten better for as waiting time. And with service. THANKS


Reply

You are welcome, James. That's great to hear!

StarStarStarStarStar CFP is fast, efficient, and friendly! I can alw... —    (Patient since 2012)

CFP is fast, efficient, and friendly! I can always count on them. Highly recommend!


Reply

Thank you, Elizabeth!

StarStarStarStarStar Everything was done like clockwork without any ... —    (Patient since 2019)

Everything was done like clockwork without any unnecessary delays.


Reply

That's great, Michael!

StarStarStarStarStar Great friendly staff, short waiting time. —    (Patient since 2011)

Great friendly staff, short waiting time.


Reply

Great to hear, Terry!

StarStarStarStarStar Been going to Chattanooga Family Practice for y... —    (Patient since 2006)

Been going to Chattanooga Family Practice for years. Would highly recommend them!


Reply

Thanks, Sharon!

StarStarStarStarNo Star Can't see? —    (Patient since 2012)

I have been a patient for many years. The only thing I can think of that could improve your services is. The staff and doctors learn more about how to work with the blind and visually impaired. There is universal standards on how to assist us with visual issues on how to get around in the office. Offering an elbow (a wing) instead of a hand is the easiest way for us to follow a guide person. Don't get me wrong, it's not just your office, it happens everywhere. I'm saying maybe look into some basic training. And most of all listen to us. We live with our disability all the time and have learned what works best for us. Thank's and have a blessed day. Larry


Reply

Great point and idea, Larry! We will look into that! Thank you for the constructive critique!

StarStarStarStarStar Mark Jenkins and his assistant is the greatest ... —    (Patient since 2006)

Mark Jenkins and his assistant is the greatest EVER


Reply

Yes they are, Glenn! Thanks!

StarStarStarStarStar The office staff and providers are very welcomi... —    (Patient since 2020)

The office staff and providers are very welcoming, knowledgeable, and friendly.


Reply

Thanks, Mary!

StarStarStarStarStar Dr Golding is amazing! She's careful, thorough... —    (Patient since 2010)

Dr Golding is amazing! She's careful, thorough, yet friendly and very caring! Her staff are also excellent!


Reply

Thank you, Connie!

StarStarStarStarStar i like to be able to access my records online —    (Patient since 2007)

i like to be able to access my records online


Reply

It is helpful, Joan. We agree.

StarStarStarStarNo Star  —    (Patient since 2006)

I arrived 15 minutes before my appointment time and waited for over 35 minutes past my appointment time to before I was called back to a room.


Reply

I'm sorry you had a 35 minute wait, Rebecca. We try to get patients back and triaged in a timely manner but things don't always work out the way we plan. I hope we do better for you!

StarStarStarStarStar I have always had good visits to Chattanooga fa... —    (Patient since 2007)

I have always had good visits to Chattanooga family practice. Considerate and concerned staff. Thank you for your service.


Reply

Thank you, Norman!

StarStarStarStarStar Wonderful doctors and staff. In house lab for b... —    (Patient since 2007)

Wonderful doctors and staff. In house lab for blood work.


Reply

Thanks, James!

StarStarStarNo StarNo Star Nice staff and very organized. Quick check in p... —    (Patient since 2020)

Nice staff and very organized. Quick check in process even for a new patient.


Reply

Thanks, Amy!

StarStarStarStarStar Dr duff and her staff are great our family ha... —    (Patient since 2007)

Dr duff and her staff are great our family has been coming there forever


Reply

We agree, Michael!

StarStarStarStarStar no before my appointment time —    (Patient since 2020)

You get called in on your appointment time, everyone is very helpful and courteous.


Reply

Thank you, Edna!

StarStarStarStarStar Everyone at Chattanooga Family Practice is frie... —    (Patient since 2011)

Everyone at Chattanooga Family Practice is friendly and helpful. I know my health is in great hands!


Reply

Thanks, Thomas!

StarStarStarStarStar Daughter of 92-year-ols patient —    (Patient since 2012)

Dr. Moody is a gift from God to my Mother. His patience, kindness, careful listening, professional skill in figuring out answers to difficult issues, are just a few of the traits we experience under his care.


Reply

That's wonderful to hear, Barbara.

StarStarStarStarStar Dr. Siobhan Duff is an excellent doctor! Even t... —    (Patient since 2006)

Dr. Siobhan Duff is an excellent doctor! Even though her medical knowledge is extraordinary, she does NOT have a God complex. She listens to you and truly does her best to help you or get you the very best of help!! My mother and I love you Dr Duff


Reply

We love her too, Dawn and agree with you!

StarStarStarStarStar Highly Recommend CFP —    (Patient since 2011)

Friendly, courteous, attentive and very well taken care of. Takes the time needed with the patient to listen and discuss concerns, lab results and overall health.


Reply

Thank you, Tamara!

StarStarStarStarStar I like being able to review my medical records,... —    (Patient since 2006)

I like being able to review my medical records, so if I have any questions I can be prepared to ask them on my regular visit.


Reply

Thanks, Elizabeth!

StarStarStarStarStar I love my doctor I have been seeing him for yrs... —    (Patient since 2012)

I love my doctor I have been seeing him for yrs.


Reply

Thanks, Susan!

StarStarStarStarStar Courtesy and Kind —    (Patient since 2020)

Chattanooga Family Practice was courtesy from scheduling an appointment to having lab work done. Each individual I spoke with at my appointment we're kind and willing to do anything needed. Bedside manner was impeccable and I would recommend anyone to see a member of their staff.


Reply

Thank you, Milynda!

StarStarStarStarStar Staff n Doctor —    (Patient since 2013)

Staff is always prompt, and friendly. Love my Doctor. He listens, doesn't rush..


Reply

Thank you, Cathy!

StarStarStarStarStar Dr. Golding is simply marvelous. In fact, she i... —    (Patient since 2017)

Dr. Golding is simply marvelous. In fact, she is responsible for finding that I had liver cell carcinoma. Because of her, she discovered I had liver section, which surgically removed the cancer. .i am now cancer free.


Reply

Wow, what a testimonial, Delores! Thank you for your continued support of CFP!

StarStarStarStarStar Always as pleasant as dr visit could be. —    (Patient since 2009)

Always as pleasant as dr visit could be.


Reply

Thank you, Linda!

StarStarStarStarStar  —    (Patient since 2009)

This physician group is excellent in every way. I would recommend them unreservedly to anyone. Their friendliness, expertise and timeliness is consistently great!


Reply

Thank you so much, Mary! Glad we meet your expectations!

StarStarStarStarStar Great place to go to doctor —    (Patient since 2006)

Great place to go to doctor


Reply

Thank you, Linda!

StarStarStarStarStar Moody Compassionate advocate  —    (Patient since 2007)

I'd like to say that Dr. Moody is a compassionate advocate for me. The way in which he deals with my inflated self opinion is kind to say the least. Thank you for putting up with me.


Reply

Ha! Thank you, Wallace! The appreciation is mutual!

StarStarStarStarStar My visit 1/24/20 —    (Patient since 2007)

Every employee from sign in till I left was extremely nice. Plus you can’t find a better Dr than Dr Duff


Reply

We agree! Thank you, Carolyn!

StarStarStarStarStar Sara is easy to talk to and she is efficient in... —    (Patient since 2011)

Sara is easy to talk to and she is efficient in her work and explains problems.


Reply

We agree, Gilbert! Thanks for your feedback.

StarStarStarNo StarNo Star Too long of a wait before seeing the dr —    (Patient since 2018)

Too long of a wait before seeing the dr


Reply

We understand that wait can be cumbersome and we continue to try to improve that. Thanks for your patience, Deborah.

StarStarStarStarStar  —    (Patient since 2006)

Always a friendly service and very helpful . Thanks


Reply

Thank you, Tracy!

StarStarStarStarStar Professional & Attentive —    (Patient since 2006)

Everyone is very professional. I have been coming here for over 20 years and have never had a bad experience.


Reply

Thank you, Lori!

StarStarStarStarStar Dr. Moody has never kept me waiting for more th... —    (Patient since 2006)

Dr. Moody has never kept me waiting for more that 10 minutes. He is kind, intelligent, and takes a personal interest in men, as I'm certain that he does with all his patients.


Reply

Thank you, Richard!

StarStarStarStarNo Star Staff is very friendly & helpful. They’re profe... —    (Patient since 2016)

Staff is very friendly & helpful. They’re professional in the execution of their duties.


Reply

Thank you, Antonia!

StarStarStarStarStar Friendly and helpful staff —    (Patient since 2019)

The staff was very friendly and helpful. My wait time was not looking at all. I was seen. diagnosed, and back out the door in under an hour.


Reply

That's great to hear, Shondra! Thank you for your feedback!

StarStarStarStarStar Always good service and attention to detail. Gr... —    (Patient since 2006)

Always good service and attention to detail. Great staff.


Reply

Thank you, Reginald!

StarStarStarStarStar I was very pleased with the service at the fron... —    (Patient since 2006)

I was very pleased with the service at the front desk. The clerk was very nice. I only had to wait 10 minutes to be called to the back, After the nurse took down my symptoms the doctor saw me in 10 minutes. Carter Pieper was very attentive and helpful.


Reply

Great! Thanks for the feedback, William!

StarStarStarStarStar I always enjoy seeing Dr. Duff and her staff. G... —    (Patient since 2007)

I always enjoy seeing Dr. Duff and her staff. Going to the doctor is usually not a pleasant experience, but mine always is. Dr. Duff really cares about her patients and takes time with each one. I also must compliment Kim when I get a return call from her about either me or Lamar. She always returns my call in a timely manner and is always so personable.


Reply

We love Dr. Duff and her staff! Thank you, Sandra!

StarStarStarStarStar It was my first time there and the staff made m... —    (Patient since 2020)

It was my first time there and the staff made me feel very comfortable and I felt like they didn’t judge me....


Reply

Glad to hear that. Thank you, Wendy!

StarStarStarStarStar Always have great treatment by all CFP staff an... —    (Patient since 2007)

Always have great treatment by all CFP staff and Drs.


Reply

Thank you, William!

StarStarStarStarStar Dr. Oskins was wonderful. I have been a patient... —    (Patient since 2006)

Dr. Oskins was wonderful. I have been a patient of Dr. Hartsfield until his recent retirement and Dr. Oskins has taken his patients and I think she is great.


Reply

We are so thrilled to hear this and to know you are so pleased! Thank you, Linda!

StarStarStarStarStar Appointment —    (Patient since 2015)

My appointment was at 9:30 for lab work. I was taken back several minutes early and was out of there before my appointment time!


Reply

Great to hear, Judith!

StarStarStarStarStar Dr. Duff and her staff are very caring . Dr. D... —    (Patient since 2015)

Dr. Duff and her staff are very caring . Dr. Duff is very professional and thorough. I know when I come to her that I will get the very best treatment. I just wish that my insurance paid more. I may have to put her in my will.


Reply

Haha! Thank you, Aldona. She will get a kick out of that!

StarStarStarStarStar Dr. Close is a great doctor. He is very thorou... —    (Patient since 2011)

Dr. Close is a great doctor. He is very thorough, efficient, and knowledgeable. He is also very kind and polite. He always shakes my hand and looks me in the eye. His nurse Mary Lou (I think that is her name) always goes above and beyond to help me if I need to see a specialist or have imaging work done. The rest of the staff are kind and easy to work with. The wait times are a bit long if you don't go first thing in the morning, but the care I receive is worth the wait.


Reply

Thank you, James! We agree with you, and yes, Mary Lou is wonderful!

StarStarStarStarStar Professional, friendly, helpful service. —    (Patient since 2018)

Professional, friendly, helpful service.


Reply

Thank you, Rose!

StarStarStarStarStar  —    (Patient since 2010)

I saw natalie McQueen for some menstrual health related related questions and she was awesome as always. So attentive and ready to answer any questions I had and very honest and straightforward. Such a sweet girl and very professional.


Reply

Thank you, Emily!

StarStarStarStarStar I hate the long wait in the waiting room and th... —    (Patient since 2006)

I hate the long wait in the waiting room and then in the treatment room, but I know the time spent with patients is very important. I appreciate the time D Duff gives me and I never feel rushed.


Reply

Thanks for understanding, Priscilla.

StarStarStarStarStar Great experience! Short waiting time. Courteous... —    (Patient since 2020)

Great experience! Short waiting time. Courteous and Professional!


Reply

Thank you, Kimberly!

StarStarStarStarStar It was a pleasure to meet Dr. Oskins,she was no... —    (Patient since 2006)

It was a pleasure to meet Dr. Oskins,she was not in a hurry, took time with me and was very polite.


Reply

Thank you, Kathryn! I'm glad you are pleased with her!

StarStarStarStarStar Great experience with Dr. Golding —    (Patient since 2006)

I enjoy going to see Dr. Golding at Chattanooga Family Practice. It is so easy to get checked in and Dr. Golding takes her time to make sure she is thorough in her exam and takes care to explain any concerns that I have. I appreciate the nurses and staff as they care for each patient.


Reply

Thank you so much, Tammie!

StarStarStarStarStar  —    (Patient since 2013)

Everyone is friendly and professionall great service.


Reply

Thank you, James!

StarStarStarStarStar  —    (Patient since 2007)

All good from the time I got there till I got finished


Reply

Thank you, Troy!

StarStarStarStarNo Star I have been using Chattanooga Family Practice f... —    (Patient since 2014)

I have been using Chattanooga Family Practice for years. There has been a few changes with whom I use for my Nurse Practioner and their supervising doctor ; however , I find that the office staff and set up remains very efficient and I get my needs met . I am a nurse and prefer a Nurse Practioner ( I am able to talk with them more easily than the MD’s) and there has always been great NPs there!


Reply

Thank you for the encouraging review, Melanie!

StarStarStarStarStar Dr. Carter was awesome and listened to my issue... —    (Patient since 2007)

Dr. Carter was awesome and listened to my issues. I look forward to working with her.


Reply

That is great to hear. Thank you, Johnny!

StarStarStarStarStar I was pleasantly surprised with the quick and e... —    (Patient since 2020)

I was pleasantly surprised with the quick and efficient manor in which I was treated. Dr. Close was very through and professional. I will recommend anyone who needs a doctor to go there


Reply

Thank you, Kevin!

StarStarStarStarStar Took time for me - listened —    (Patient since 2007)

Took time for me - listened


Reply

That's always nice to hear, James.

StarStarStarStarStar Sarah Snyder is the best NP I have ever been to... —    (Patient since 2006)

Sarah Snyder is the best NP I have ever been to. I am so glad I picked her after Dr Brooksbanks left. She listens to my problems and seems genuinely concerned.


Reply

She is wonderful, Virginia! Thank you!

StarStarStarStarNo Star Really friendly staff! —    (Patient since 2019)

Really friendly staff and minimal waiting time compared to other doctor offices.


Reply

Thank you, Stephen!

StarStarStarStarStar I am impressed with the thorough exam and direc... —    (Patient since 2020)

I am impressed with the thorough exam and direction of treatment, etc. I appreciate the online connection to our physician assistant.


Reply

Thank you, Dorothy!

StarStarStarStarStar Doctor Golding is a fantastic doctor ! Another ... —    (Patient since 2016)

Doctor Golding is a fantastic doctor ! Another patient recommended Doctor Golding to me when I was looking for a primary care doctor and and making a change and I have never regretted the change I made. She and her staff are very caring, Very thoughtful and I am always telling people I would never have another doctor other than her.


Reply

This is so nice and makes us happy to hear. Thank you, Lynn!

StarStarStarStarStar Great staff with friendly and professional serv... —    (Patient since 2015)

Great staff with friendly and professional service.


Reply

Thank you, Bradford!

StarStarStarStarStar Loved my visit! Everyone was so nice, especial... —    (Patient since 2008)

Loved my visit! Everyone was so nice, especially Carter


Reply

That is wonderful! Thank you, Catherine!

StarStarStarStarStar I am always impressed with Dr. Duff & her staff... —    (Patient since 2007)

I am always impressed with Dr. Duff & her staff. I saw Kaitlyn Bales for my yearly review & she was knowledgeable, caring ,& professional.


Reply

Thank you for your feedback, Billie! That is always so nice to hear!

StarStarStarStarStar Excellent practice —    (Patient since 2012)

I so thrilled with the level of care I receive, the compassion and sincere efforts to meet my health needs!


Reply

Thank you for the lovely review, Martha!

StarStarStarStarNo Star Good. Appreciated.Received quickly after visit.... —    (Patient since 2006)

Good. Appreciated.Received quickly after visit.


Reply

Thank you, Ms. Norma!

StarStarStarStarStar Great doctors and staff.  —    (Patient since 2014)

Great doctors and staff.


Reply

Thank you, Nancy!

StarStarStarStarStar Dr. Drake takes care of me wonderfully. —    (Patient since 2016)

Dr. Drake takes care of me wonderfully. Miller has


Reply

Thank you, Ms. Sharon!

StarStarStarStarStar Good Office —    (Patient since 2015)

I have seen Mark Jenkins since moving to the area five years ago and have always had a good experience.


Reply

Great! Thank you, Ronald!

StarStarStarStarStar Dr. Duff and staff are great! —    (Patient since 2007)

Dr. Duff and staff are great!


Reply

Yes, they are! Thanks, Douglas!

StarStarStarStarStar Staff was very courteous and very helpful —    (Patient since 2006)

Staff was very courteous and very helpful


Reply

Why thank you, Geraldine!

StarStarStarStarStar Great staff and Sarah Syner takes time and list... —    (Patient since 2020)

Great staff and Sarah Syner takes time and listens to you.


Reply

We agree, Lloyd! Thank you!

StarStarStarStarStar Very professional treatment by the staff, nurse... —    (Patient since 2006)

Very professional treatment by the staff, nurse Sandy and Doctor Hartsfield.


Reply

Thank you, Janet!

StarStarStarStarStar On schedule, very courteous, extremely knowledg... —    (Patient since 2008)

On schedule, very courteous, extremely knowledgeable, very efficient. They have what others can only wish for. The online system really connects us with our Doctor and his staff. Very well put together office and online system.


Reply

This is such a nice compliment and review. Thank you, Alvin!

StarStarStarStarStar Monica, Leslie, and Dr. Drake were all great as... —    (Patient since 2008)

Monica, Leslie, and Dr. Drake were all great as usual as well as the waiting room staff.


Reply

Thanks, Harold! They always enjoy seeing you!

StarStarStarStarStar Everything great except waiting time. Appointm... —    (Patient since 2006)

Everything great except waiting time. Appointment at 10:15. Did not get seen until 11.


Reply

Yes, we are aware this can happen sometimes, David. Our providers are so good about listening and addressing our patients' needs and concerns that it can throw off the timeline. We are working hard and always looking for ways to streamline this process in the waiting room and make the clinic run more smoothly so patient wait time is less. Thanks for continuing to support CFP!

StarStarStarStarNo Star The Saturday clinic is great but get there earl... —    (Patient since 2006)

The Saturday clinic is great but get there early or you will wait!


Reply

Good point Arnold! We have one Provider on Saturdays so it is first come first serve. Some Saturdays are definitely busier than others. This is cold season so our patient load is greater now. We will always try to accommodate everyone in a timely manner.

StarStarStarStarStar Have not used online service. This makes me fee... —    (Patient since 2017)

Have not used online service. This makes me feel uneasy. Anxiety is a problem for me. Dr. Arnold and by the way all the Doctors and Personnel, I have seen there are very nice.


StarStarStarStarStar Very professional but caring at the same time. —    (Patient since 2018)

Very professional but caring at the same time.


Reply

Thank you, Norman. That is nice to hear.

StarStarStarStarStar Very knowledgeable and courteous staff. ... —    (Patient since 2006)

Very knowledgeable and courteous staff. Dr and NP always take time to answer questions.


Reply

That's great to hear. Thank you, Susan!

StarStarStarStarStar Love my primary! —    (Patient since 2014)

Office is efficient and people are very nice and professional. Doctors and nurses are thorough and they care about their patients.


Reply

Great! Thanks, Deloria!

StarStarStarStarStar The staff are always friendly and helpful —    (Patient since 2012)

The staff are always friendly and helpful


Reply

Thank you, Scarlett!

StarStarStarStarStar Serve with excellent  —    (Patient since 2010)

Everyone was friendly. I got in an out was taken care of well.


Reply

That's great to hear, Lontissa!

StarStarStarStarStar Very friendly people, great office staff.  —    (Patient since 2019)

Very friendly people, great office staff.


Reply

Thank you, Michael!

StarStarStarStarStar Dr Moody has been my primary physician. —    (Patient since 2008)

Dr Moody has been my primary physician for many years now and I know in my heart that I cannot get better care anywhere, bar none.


Reply

We agree with you, Dwight. Dr. Moody is top-notch! We are so fortunate to have such wonderful providers here.

StarStarStarStarStar Very short wait time, friendly, caring staff. ... —    (Patient since 2015)

Very short wait time, friendly, caring staff. Natalie McQueen is a wonderful PA.


Reply

Thank you, Shelia!

StarStarStarStarStar Professional and responsive to all my n —    (Patient since 2006)

Professional and responsive to all my needs


Reply

Great to hear. Thank you, Franklin!

StarStarStarStarStar Great Office!! —    (Patient since 2009)

Everything was great, easy check-in, friendly staff, fast visit, Katelyn very thorough, no check-out needed.


Reply

Great! That is some good feedback. Thanks, Sandee!!

StarStarStarStarStar Love Dr. Golding, Natalie McQueen and staff....... —    (Patient since 2016)

Love Dr. Golding, Natalie McQueen and staff....have already recommended you to several people. I always feel comfortable and I do not like going to doctors. Everyone is pleasant and I appreciate the professionalism. Thank you for taking good care of me!


Reply

You are welcome, Amy! Thank you for your continued patronage!

StarStarStarStarStar Very pleasant visit. timely and professional. —    (Patient since 2006)

Very pleasant visit. timely and professional.


Reply

Thank you, Gregory!

StarStarStarStarStar Dr. Monique Golding and her team always does a ... —    (Patient since 2011)

Dr. Monique Golding and her team always does a great job. Thank you.


Reply

We appreciate your feedback and are happy to hear you are pleased, Vienne!

StarStarStarStarStar All employees are friendly and helpful. —    (Patient since 2016)

All employees are friendly and helpful.


Reply

Thanks so much, Roy!

StarStarStarStarStar Very friendly and professional staff. —    (Patient since 2019)

Very friendly and professional staff.


Reply

Thank you, Kathy!

StarStarStarStarStar Very friendly and courteous all the time I visi... —    (Patient since 2006)

Very friendly and courteous all the time I visit the facility.


Reply

Thank you, Charles!

StarStarStarStarStar The only problem I see is the way you handle he... —    (Patient since 2010)

The only problem I see is the way you handle help if password is forgotten. A more efficient way to handle this issue is to have an email sent to me with a password to sign in. Then make me change my password. Today I have to wait until someone @ CFP sends something to me. Just a thought. I love the portal once I login.


Reply

Sorry to hear this Ms. Constance! We do have a Portal reset. If you can not remember the password, you just select "can not remember my password" and put in your email address associated with the account and it generates a password reset email. Next time you're here, let us know if you need some help with this. We'll be happy to help!

StarStarStarStarStar No wait for lab work and everyone very friendly... —    (Patient since 2019)

No wait for lab work and everyone very friendly 😊😊


Reply

Thanks, Cathy!

StarStarStarStarStar Have used for many years. They've always been a... —    (Patient since 2009)

Have used for many years. They've always been available when needed.


Reply

Great! Thanks, Charles!

StarStarStarStarStar I felt like everyone was very friendly and prof... —    (Patient since 2010)

I felt like everyone was very friendly and professional.


Reply

Well thank you, Brenda. I'm happy to hear this.

StarStarStarStarStar I see Dr. Richard Moody as my primary care phys... —    (Patient since 2017)

I see Dr. Richard Moody as my primary care physician. Dr. Moody doesn't make you wait a long time, he sits down and listens to you, he is a very courteous and caring physician and is very knowledgeable. He is a good man.


Reply

He truly is, David. Thanks for your feedback!

StarStarStarStarStar I love the Chattanooga Family Practice. Everyo... —    (Patient since 2008)

I love the Chattanooga Family Practice. Everyone there is friendly and professional. If you are looking for a great place to find a doctor, this is it!!


Reply

Thank you so much, Linda!!

StarStarStarStarStar Top Notch Care —    (Patient since 2007)

Dr Drake is very personable and takes time to answer my questions and concerns. He explains my medical issues in a thorough manner. Wouldn't consider another doc as long as he's practicing. Nurses' are friendly and professional as are the office staff and blood lab techs. Very happy with my care here.


Reply

We agree with you, John! Thank you for your continued support!

StarStarStarNo StarNo Star Since Dr Ed Lord retired Sept 2017, I have been... —    (Patient since 2006)

Since Dr Ed Lord retired Sept 2017, I have been ushered around to at least two and maybe three nurse practitioners. This most recent visit, I had wondered why I had not heard from Raymond Howard, so when I called because I had a prescription needing to be refilled I call and find out he is no longer at CFP. A year ago, it was Amber Provencano that left. With all due respect to Katlyn Bales, who I saw this visit, I want to see a doctor when I visit your practice, preferably Sioban Duff, who my wife has seen. So this is the reason I probably would not recommend CFP.


Reply

I'm so sorry to hear this, Charles. We hated to see both Ray and Amber go. They both ended up leaving to work in specialized medicine. Ray is now working in Urology and Amber in Allergy. Unfortunately, that was beyond our control. They both had passions in a specialized field and we support their decision. We can absolutely try to get you on Dr. Duff's schedule. I have spoken to her nurses and they will accommodate you if that is your wish. She may not always be available but then those are the times you can continue to see Katelyn. Please let us know if you would like to make any adjustments to your upcoming appointment this summer and we will see what we can do!

StarStarStarStarStar Personnel friendly and knowledgeable. —    (Patient since 2006)

Personnel friendly and knowledgeable.


Reply

Thanks, Barbara!

StarStarStarStarNo Star Receptionist not friendly at all Nurse in back ... —    (Patient since 2019)

Receptionist not friendly at all Nurse in back and NP very nice and welcoming


Reply

Oh, Jerrod! That's not good. I am sorry to hear your front desk experience was below par. I will address that. Glad you felt welcomed by the NP and her nurse!

StarStarStarStarStar Nice, clean and comfortable. The best staff in ... —    (Patient since 2006)

Nice, clean and comfortable. The best staff in the area with a wide selection of services.


Reply

Thank you, Charles!!

StarStarStarStarStar Dr. Hartsville.. —    (Patient since 2006)

I hate to see Dr. Hartsfield retire. He's been my Dr. since I moved to Chattanooga in 1987. He's the best & will be missed!


Reply

Oh, we are sad to see him leave too, Ms. Nell! Thank you for continuing to trust us with your healthcare, that is our priority!

StarStarStarStarStar Courteous staffers. Short wait time.  —    (Patient since 2017)

Courteous staffers. Short wait time.


Reply

Thank you, Wanda!

StarStarStarStarStar I saw Dr Golding. I was very pleased. —    (Patient since 2010)

I saw Dr Golding. I was very pleased.


Reply

Great! Thank you, Karen!

StarStarStarStarStar  —    (Patient since 2007)

I have been seeing Dr. Duff for over 20 years. I can’t say enough good things about her and her staff! She is very knowledgeable and caring.


Reply

We love Dr. Duff! Thank you for your feedback, Patricia!

StarStarStarStarStar Your staff —    (Patient since 2018)

from the front desk to the doctor all your staff are courteous, friendly and knowledgeable. Love that the lab is in office


Reply

Thank you, Denny!

StarStarStarStarStar  —    (Patient since 2006)

I have been seeing my physician or her physician's assistant for some time and have had a great experience. They both have been very caring, polite and knowledgeable. Always have time for any questions I may have.


Reply

Thank you, Cladie!

StarStarStarStarStar very pleased —    (Patient since 2016)

I have been very pleased with every aspect of my relationship with Dr. Moody and the Chattanooga Family Practice.


Reply

Dr. Moody is great. Thank you, Joseph!

StarStarStarStarStar  —    (Patient since 2007)

Carter provided exactly what I needed. I am quickly on the mend.


Reply

Great to hear, James!

StarStarStarStarStar I like the portal and having access —    (Patient since 2016)

I like the portal and having access


Reply

That's great to hear, Angela! It does make things easier and a lot of times faster.

StarStarStarStarStar Dr. Bowers is amazing! —    (Patient since 2017)

Dr. Bowers is the first doctor I've ever had to genuinely care about my health and treat me as a patient instead of a deposit slip.


Reply

Wow, what a compliment, Christopher! Thank you!

StarStarStarStarStar Chattanooga Family Practice employees are effic... —    (Patient since 2007)

Chattanooga Family Practice employees are efficient, personable, thorough, friendly and they treat your health care needs in a timely manner with respect and information accuracy. They take time to evaluate your concerns and condition. They are more like family but maintain a very high level of professionalism. You can always trust them to be honest with you, offering sound medical advice and excellent care. Try them, you can trust them to make your health needs their top priority.


Reply

That is so nice to hear, Dolores. You are like family! We appreciate your patronage with us!

StarStarStarStarStar I was called up promptly as soon as I arrived a... —    (Patient since 2006)

I was called up promptly as soon as I arrived and service was provided within 10 minutes upon being called.


Reply

Good to hear, Stanley!

StarStarStarStarStar I was treated with a quiet waiting area and the... —    (Patient since 2006)

I was treated with a quiet waiting area and the wellness physical went well. Sarah was very thorough as well as the initial nurse who took my blood pressure and weight. The only thing that might help other patients is that for an annual wellness exam the be aware that fasting is required. I didn't see that mentioned in my pre-registration papers. Sarah said that I can do that at a later date so that my blood and urine can be completed. Thanks for your practice.


Reply

Thanks for that feedback, Edward. We will make sure that is mentioned!

StarStarStarStarStar I love Dr. Golding:-) She and her staff are acc... —    (Patient since 2010)

I love Dr. Golding:-) She and her staff are accommodating and care about my long term health. I credit Dr. Golding with giving me the information I needed to here so that I could implement a lifestyle change. I believe this is going to help me age more gracefully and maintain a high quality of life!!! Thanks Chattanooga Family Practice! Clayton Taylor


Reply

Thank you and you are welcome, Clayton!

StarStarStarStarStar Professional Group! Dr Hartsfield is great. I... —    (Patient since 2006)

Professional Group! Dr Hartsfield is great. I have been coming to him for over 15 years or more. Keep up the professional work!


Reply

Thank you, Dennis. We already miss him but we hope you enjoy Dr. Oskins!

StarStarStarStarStar Everyone is very friendly & professional. —    (Patient since 2008)

Everyone is very friendly & professional.


Reply

Thank you, Beverly!

StarStarStarStarStar would like a hard copy of test results mailed d... —    (Patient since 2006)

would like a hard copy of test results mailed directly to me. dislike having to go to a website or e-mail to fine the results


Reply

I have made a note of it, Ms. Louise! Remind Mary Lou when you come back in and we'll make sure that happens for you!

StarStarStarStarNo Star Yasmine was very responsive to my needs. Thank... —    (Patient since 2007)

Yasmine was very responsive to my needs. Thanks. Jmv


Reply

Thank you, Mark. That's great to hear!

StarStarStarStarStar Very friendly thorough staff. Dr Drake is the ... —    (Patient since 2007)

Very friendly thorough staff. Dr Drake is the best!


Reply

Alan, we couldn't agree more! Thanks for your continued support!

StarStarStarStarStar Everyone is friendly and helpful. Easy to talk... —    (Patient since 2019)

Everyone is friendly and helpful. Easy to talk to. Clear to understand.


Reply

Thank you, Michael!

StarStarStarStarStar Consistently good. —    (Patient since 2006)

Consistently good and nothing falls through the cracks (i.e., RX's faxed in, appts. set with other specialty groups, lab work results received quickly, etc.).


Reply

Thank you, Lisa!

StarStarStarNo StarNo Star Having to wait in waiting room for 30 minutes a... —    (Patient since 2006)

Having to wait in waiting room for 30 minutes after appointment time.


Reply

That is always frustrating. We are continuously working on ways to make that wait time shorter. Thanks for being patient with us, Tommy.

StarStarStarStarStar I came in for blood before my yearly check up n... —    (Patient since 2019)

I came in for blood before my yearly check up next week. The process was very efficient. I signed in and was finished with 10 minutes.


Reply

Great to hear the lab was so efficient. Thank you, Merry!

StarStarStarStarStar Great doctor's and nurses, they really about y... —    (Patient since 2007)

Great doctor's and nurses, they really about you as a patient


Reply

Thanks so much, Charles.

StarStarStarStarStar the staff is superb they care —    (Patient since 2019)

the staff is superb they care


Reply

Thank you for the positive feedback, Maria!

StarStarStarStarStar Sarah Snyder is the best.  —    (Patient since 2007)

Sarah Snyder is the best. She really cares about you and always takes the time you need to ask questions.


Reply

Totally agree. Thanks, Stephanie!

StarStarStarStarStar Been a patient for 17 yrs, extremely pleased! —    (Patient since 2008)

Been a patient for 17 yrs, extremely pleased!


Reply

That's wonderful to hear! Thank you, Patricia!

StarStarStarStarStar Always everyone is cordial, polite and very kno... —    (Patient since 2018)

Always everyone is cordial, polite and very knowledgeable as well as being responsive to questions and concerns. They also recognized me which always makes you feel special.


Reply

John, thank you for the positive feedback.

StarStarStarStarStar I’ve been going to CFP about 13 years I m ve... —    (Patient since 2008)

I’ve been going to CFP about 13 years I m very pleased with to comment of the care I receive there


Reply

Thank you Donald!

StarStarStarStarStar Not a review. I wish that once you are an esta... —    (Patient since 2006)

Not a review. I wish that once you are an established patient that there would be a quicker way to reach "the back" than now exists. It takes too long to listen to the prerecorded jargon and too long for calls to be returned, often to a number that is different than what was left. Maybe a place to text or a special line to call in on. I do like Dr. Moody very well. He is pragmatic, helpful and insightful to my needs. Keep up the good work!


Reply

Michael, you can always hit # when you hear the message start to bypass all the options and it will route you to our scheduling department. If they are all on calls, it will put you in the hold loop but then they will pick up. I'm so glad to hear you are happy with Dr. Moody!

StarStarStarStarStar Telling all my friends , Yasmine made me feel c... —    (Patient since 2013)

Telling all my friends , Yasmine made me feel comfortable like she was a friend and trusted confidant . She was very relatable while still being professional and knowledgeable . I came in for a baseline bloodwork checkup and She listened to what I wanted from the visit and added some things I didn’t think about.


Reply

Thanks Kagney! We appreciate this!

StarStarStarStarStar I... —    (Patient since 2006)

I I've always been pleased with the care I get at Chattanooga Family Practice. Dr. Moody always takes the time to listen to my concerns.


Reply

Thank you Martha!

StarStarStarStarStar Always a pleasure —    (Patient since 2016)

Very pleasant experience visiting Chattanooga Family Practice


Reply

Thank you Lee Anne!

StarStarStarStarStar A doctor who cares about my health and is not a... —    (Patient since 2015)

A doctor who cares about my health and is not afraid to get in my face about it. I think I will live another 30 years just to "show" him. Actually, I admire Dr. Moody


Reply

That sounds like a great plan Carnell!

StarStarStarStarStar Very friendly, polite staff and symptom/diagnos... —    (Patient since 2007)

Very friendly, polite staff and symptom/diagnosis concerned Practitioner. Short wait times to see Practitioner and short wait time when sent to the lab.


Reply

Good to hear Joseph!

StarStarStarStarStar Very friendly and efficient. —    (Patient since 2010)

Very friendly and efficient.


Reply

Thank you, Laura! We appreciate your feedback!

StarStarStarStarStar Nurse Synder is very professional and knowledge... —    (Patient since 2019)

Nurse Synder is very professional and knowledgeable. I appreciate her very much.


Reply

Thank you Sammy!

StarStarStarStarStar Dr Moody and staff extremely friendly and helpf... —    (Patient since 2009)

Dr Moody and staff extremely friendly and helpful.


Reply

Thank you Glenn!

StarStarStarStarStar Dr. Moody & Staff —    (Patient since 2013)

Complete trust in Dr.Moody's handling of my health care. Easy to talk with and guidance in medical treatment reasoning. Always feel better afterwards.


Reply

Thank you Anthony! He is a wonderful Provider.

StarStarStarStarNo Star have used cpf for over 30 years . have never be... —    (Patient since 2006)

have used cpf for over 30 years . have never been dissatified. Dr. Robert Drake has been our family doctor since 1989.


Reply

Thank you Kenneth. We are always happy to see you and appreciate your continued patronage to CFP!

StarStarStarStarStar  —    (Patient since 2007)

I consider Dr. Drake not only my physician but also a friend. I've been his patient for over 20 years, he is the best!


Reply

Thank you Larry! He feels the same way about his patients!

StarStarStarStarStar  —    (Patient since 2007)

I think it's about time they put Kaitlyn's name on the door and when you call him her name is not in the system put it in


Reply

This is so true Jesse! We are waiting on our building management company to make those changes after the first of the year. Katelyn is in our phone system. Dial 892.2221 press 4 , press 4, and then press 1!

StarStarStarStarStar Very thorough and attentive to my needs! —    (Patient since 2006)

Very thorough and attentive to my needs!


Reply

Thank you Ms. Jeanie! Always our pleasure.

StarStarStarStarStar Dr. Close & his Staff are excellent! I wouldn’... —    (Patient since 2006)

Dr. Close & his Staff are excellent! I wouldn’t think of going to another physician.


Reply

Happy to hear this Charles!

StarStarStarStarStar  —    (Patient since 2006)

You are there when I need you. Dr Duff is attentive and professional. She rates #1 with me.


Reply

Great Patricia!

StarStarStarStarStar Very good Everyone was very kind.  —    (Patient since 2019)

Very good Everyone was very kind.


Reply

Thanks James.

StarStarStarStarStar My Experience with this clinic has always been ... —    (Patient since 2018)

My Experience with this clinic has always been great I love the service and atmosphere and professional way things are done ,they get you in and out you'et not there a long time and I love that .


Reply

That's great to hear, Lorene!

StarStarStarStarStar Friendly and efficient staff —    (Patient since 2019)

Friendly and efficient staff


Reply

Thanks, Lindsey!

StarStarStarStarStar Mr Moody is very knowledgeable and a great doct... —    (Patient since 2011)

Mr Moody is very knowledgeable and a great doctor. The staff has always been great.


Reply

Thank you Rubin!

StarStarStarStarStar I have been going to Chattanooga Family for a l... —    (Patient since 2006)

I have been going to Chattanooga Family for a long time. The staff and practitioners are very professional and kind and caring!


Reply

We appreciate your continued patronage, Jacquelyn!

StarStarStarStarStar The quality of my appointment...from arrival, t... —    (Patient since 2016)

The quality of my appointment...from arrival, to check-in, and to a short waiting time for the appointment, and completion all were warm, engaging and good natured. I am especially positive and enthusiastic about Dr. Moody, his professionalism,and the quality of his work and thought process and desire to engage and hear what I have to say about my health issues. . The blood work people were also in a positive and professional mood (no grumpy folks here).


Reply

Thank you, Robert. That is so wonderful to hear.

StarStarStarStarStar Love Dr. Duff she is so personal & caring! —    (Patient since 2009)

Love Dr. Duff she is so personal & caring!


Reply

We agree with you, Janice!

StarStarStarStarStar Love Dr Duff and her staff. Always so helpful —    (Patient since 2015)

Love Dr Duff and her staff. Always so helpful


Reply

Great to hear Donna!

StarStarStarStarStar I am a long time patient of Dr. Duff !!!! —    (Patient since 2006)

I am a long time patient of Dr. Duff. Everyone in her office is friendly and helps with questions!! She has a great bedside manner and answers questions.


Reply

Thank you, Charlotte!

StarStarStarStarStar Sarah and the staff are great... —    (Patient since 2013)

Sarah and the staff are great...


Reply

Thanks, James! We agree...Sarah and her MAs are wonderful!

StarStarStarStarStar  —    (Patient since 2019)

Friendly personal. Answered all my questions. Added needed medication.


Reply

Thanks, David. Glad it was a good experience.

StarStarStarStarStar Only had lab work done today. No wait time incu... —    (Patient since 2018)

Only had lab work done today. No wait time incurred. The nurse was great. Left no bruise on my arm and hardly felt the needle go in.


Reply

Great Carolyn! A good phlebotomist is hard to find and we have some good ones here.

StarStarStarStarStar Everyone is precise & friendly & accommodating.... —    (Patient since 2007)

Everyone is precise & friendly & accommodating. Kathleen Bowers is very efficient


Reply

Thank you, Jerrylyn. I will pass this along to Kathleen.

StarStarStarStarNo Star ServiceAppreciate getting in and out quickly —    (Patient since 2019)

Appreciate getting in and out quickly


Reply

Thanks for the feedback, Millie.

StarStarStarStarStar Dr. Duff and her staff are always great! —    (Patient since 2007)

Dr. Duff and her staff are always great!


Reply

We agree Lea Ann, thank you!

StarStarStarStarStar Long wait Friday.  —    (Patient since 2006)

Long wait Friday. They forgot to give me my pneumonia shot.


Reply

Oh no, Michael. I'm sorry to hear that. Did you have to come back for the shot?

StarStarStarStarStar It is always a pleasure coming to Chattanooga F... —    (Patient since 2006)

It is always a pleasure coming to Chattanooga Family Practice. I have been coming for over 30 years. Do not change any thing.


Reply

Sandra! Thank you for your continued patronage. Your support means a lot to us as we wouldn't be here without you.

StarStarStarStarStar Excellent Service...Always! —    (Patient since 2007)

I love Dr. Moody and his staff! I never dread an office visit there, it's always pleasant. The staff are very caring and attentive when I visit. Hands down the best! I've been seeing Dr. Moody for close to 15 years and wouldn't want to ever have to find another doctor.


StarStarStarStarStar Every person is always very kind and patient wi... —    (Patient since 2006)

Every person is always very kind and patient with me


Reply

Good to hear Treva!

StarStarStarStarStar Very friendly folks and excellent follow-up vis... —    (Patient since 2006)

Very friendly folks and excellent follow-up vis-a-vis health issues.


Reply

Thank you kindly, Bobby!

StarStarStarStarNo Star My nurse and my doctor Snyder both were wonderf... —    (Patient since 2018)

My nurse and my doctor Snyder both were wonderful they were pleasant and smiled as they came in to greet me . That's a nurse and doctor was very thorough and seemed to care about my health


Reply

Thanks, Suzanne! We think they are pretty great too!

StarStarStarStarStar  —    (Patient since 2006)

My experiences with Chattanooga Family Practice has always been positive. Wait time is minimal, time spent with my Dr. has always been “whatever it takes to ensure all questions/concerns are heard and addressed” I have been with them since moving to Chattanooga in 2003 and have been thoroughly satisfied.


Reply

We appreciate that Debra!

StarNo StarNo StarNo StarNo Star nurse practitioner  —    (Patient since 2018)

I saw Dr Duff’s nurse practitioner (unable to get an appointment with Dr Duff. She has been out of the office a great deal). The NP was not rude but also not friendly. When I asked for help for a specific problem she said she was not able to do anything. That is okay. However when I asked to be referred to a specialist she seemed very agitated. I certainly did not feel I was well cared for. The medical assistant was nice and professional.


Reply

I'm so sorry to hear this, Sharon. I will address this. We want all our patients to feel welcome, understood and cared for from beginning to end. I hope you will continue your patronage with CFP!

StarStarStarStarStar Kathleen bowers is an amazing compassionate pro... —    (Patient since 2016)

Kathleen bowers is an amazing compassionate provider. She makes me feel like she is invested in my mental and physical health. I appreciate her very much.


Reply

I'll will be sure to let her know, Jennifer!

StarStarStarStarStar 5 stars....everyone is very friendly and profes... —    (Patient since 2007)

5 stars....everyone is very friendly and professional, I've never had any issues there, am always very comfortable


Reply

Oh thank you, Sheryl!

StarStarStarStarStar I love the information and reminders.  —    (Patient since 2006)

I love the information and reminders.


Reply

That's good to hear Carol!

StarStarStarStarStar Dr Duff is the best! My mom, daughter and siste... —    (Patient since 2007)

Dr Duff is the best! My mom, daughter and sisters are all patients here!


Reply

We agree, Betsy!

StarStarStarStarStar Every visit is handled with sped, efficiency, a... —    (Patient since 2007)

Every visit is handled with sped, efficiency, and caring from all concerned.


Reply

Thank you, Jeannette!

StarStarStarStarStar  —    (Patient since 2008)

Dr. Moody, his PA Carter Piper, are caring, warm people who will make you feel at ease and from my experience, they will do you right with the medical care they provide. I would highly recommend them and Chattanooga Family Practice.


Reply

Thanks for the encouraging feedback, Grant!

StarStarStarStarStar Best family practice in Chattannooga  —    (Patient since 2006)

Best family practice in Chattanooga


Reply

Thank you, Tommy!!

StarStarStarStarStar Have been a patient for ten years after a work ... —    (Patient since 2011)

Have been a patient for ten years after a work transfer brought us from Tampa.They came highly recommended and did not disappoint. Friendly and professional. Have recommended them many times and have always received positive feedback.


Reply

This is always so nice to hear Paul. Thank you!

StarStarStarStarStar Best Family Practice in the area! —    (Patient since 2015)

Best Family Practice in the area!


Reply

That's what we like to hear, Janet!!!

StarStarStarStarStar  —    (Patient since 2006)

Every one is always nice and the service is very professional.


Reply

Thanks, Parlia!

StarStarStarStarStar Checked in immediately upon arrival. Staff are... —    (Patient since 2016)

Checked in immediately upon arrival. Staff are busy but efficient in seeing the patient.


Reply

Great to hear, David!

StarStarStarStarStar Been a patient for a number of years. —    (Patient since 2007)

Been a patient for a number of years.


Reply

Thanks for your continued patronage, Carol.

StarStarStarStarStar Very helpful today at my visit. Listened to my ... —    (Patient since 2009)

Very helpful today at my visit. Listened to my complaints and investigated what it could be.


Reply

Happy to hear, Cathy!

StarStarStarStarStar Love Dr. Golding, McCloud and Dr Jenkins.  —    (Patient since 2006)

Love Dr. Golding, McCloud and Dr Jenkins.


Reply

Thanks, Melody!

StarStarStarStarStar Always very friendly, helpful and knowledgeable... —    (Patient since 2006)

Always very friendly, helpful and knowledgeable.


Reply

Thank you Glenda!

StarStarStarStarStar Great doctor, staff and office. Thank you! —    (Patient since 2014)

Great doctor, staff and office. Thank you!


Reply

Thanks, Rebecca!

StarStarStarStarStar Excellent doctors and staff.  —    (Patient since 2006)

Excellent doctors and staff. Wouldn’t even think about changing doctors! Dr Drake is the best.


Reply

We agree James!

StarStarStarStarStar Great Services. —    (Patient since 2006)

I have been going to Dr. Drake for alot of years. Iam very pleased with him and his staff.


Reply

Thank you, Deltha! We appreciate your continued Patronage!

StarStarStarStarStar New Patient —    (Patient since 2019)

Was very thorough and knowledgeable doctor about how to address my concerns and problems with previous doctor. Made sure I understood how we would address my health going forward to ensure I remain in the best health for me. The whole staff was very friendly and thorough.


Reply

Thank you kindly, Darlene. I'm glad that your experience was positive and reassuring.

StarStarStarStarStar  —    (Patient since 2007)

Everyone was very pleasant. The girl who did my bloodwork was fabulous. I barely felt the needle. Yasmin was very thorough and professional.


Reply

Thanks, Katherine! I know having blood drawn can be daunting. So pleased to hear your experience was pleasant.

StarStarStarStarStar I was able to get into see a Doctor very quickl... —    (Patient since 2006)

I was able to get into see a Doctor very quickly. They were quick to get me into the room and handled the appointment very professionally. Highly recommend Yasmine Swistek and her nurses.


Reply

Thanks, Cheri! We're happy to have Yasmine on our team now.

StarStarStarStarStar I was very please with the friendly staff and t... —    (Patient since 2016)

I was very please with the friendly staff and they made me feel relaxe instead of being nervous.


Reply

Great to hear Vivian!

StarStarStarStarStar Ms Bowers is always great at listening and maki... —    (Patient since 2014)

Ms Bowers is always great at listening and making sure you have the information you need when it comes to your health. Love this team.


Reply

Thanks so much, Mary!

StarStarStarStarStar Trust —    (Patient since 2007)

I trust Dr. Moody. Having an online service is great but the online service of the past has been a wast of everyone's time. I hope things are going to be better in the future. As far as the office, nurses staff and all doctors there could not be a better place to go to get treated and taking care of.


Reply

Thank you, Marian.

StarStarStarStarStar I have been coming to Chattanooga Family Practi... —    (Patient since 2006)

I have been coming to Chattanooga Family Practice for over 25 years. I don't plan to change. I am very pleased with Dr Duff and all employees here. I always feel satisfied that my health is in good hands with Dr Duff.


Reply

Thank you Melva for your continued patronage!

StarStarStarStarStar We especially enjoyed our time with Katelynn. S... —    (Patient since 2009)

We especially enjoyed our time with Katelynn. She seems well versed with our problems and was knowledgable on solutions. It takes a while to see her but it is well worth the wait..


Reply

Thank you, David!

StarStarStarStarStar  —    (Patient since 2007)

I highly recommend Dr. Duff to anyone that I know. She will listen w/o making you feel like a dummy, especially when u have questions regarding why you are seeing her in the first place. She us never too busy to listen to you.


Reply

We agree Edith! She is a great Provider!

StarStarStarStarStar Always have good advise and everyone is friendl... —    (Patient since 2011)

Always have good advise and everyone is friendly.


StarStarStarStarStar Even though I don’t come often, I easily got an... —    (Patient since 2006)

Even though I don’t come often, I easily got an appoint much quicker than I expected. The doctors and staff are all super friendly and made my visit a pleasure


Reply

Well thank you, James!

StarStarStarStarStar Dr. Hartsfield and Sandy are amazing. They tak... —    (Patient since 2009)

Dr. Hartsfield and Sandy are amazing. They take their time and really listen to you.


Reply

Thanks, Stephanie!

StarStarStarStarNo Star ... —    (Patient since 2019)

Very friendly front desk people nurse was very kind and work efficiently to get all my health history


Reply

Thanks for your feedback, Carolyn!

StarStarStarStarStar Waiting room —    (Patient since 2006)

The lobby.waiting room had adequate space to relax before being called. The TV and books were available.


StarStarStarStarStar  —    (Patient since 2013)

I love Dr Golding,and Natalie MCQueen. I trust them with my care. they are b,?oth very Proffessial, and courteous, where else would I want to go?the office staff is very friendly and helpful, You can't get any Better than this. My thanks to them .


Reply

Thanks Rebecca!

StarStarStarStarStar Work release —    (Patient since 2006)

Came in just the other day for a work release on a short notice service were great even though I could not see my regular Doctor


Reply

That's great to hear. Thank you, Walter!

StarStarStarStarStar I have been with Dr Duff for 20+ years. She has... —    (Patient since 2007)

I have been with Dr Duff for 20+ years. She has always been professional and so caring. I have all the confidence in her. I don't want to ever have to see anyone else. She is a gift from God. Also, her nurse Kim is a delight to work with and helpful too. She really knows her job and makes you feel so welcomed.


Reply

Thank you, Vickie! We always like to hear that about our staff!

StarStarStarStarStar Everyone is friendly from the ladies at the fro... —    (Patient since 2010)

Everyone is friendly from the ladies at the front desk to the nurses and Drs.


Reply

Thank you, Ms. Carol!

StarStarStarStarStar Patient Portal Inefficiency —    (Patient since 2016)

Do not like the fact that I am required to change my patient portal password each time I have to access it after a visit. And usually I am looking at it after hours, so it is frustrating that I have to wait until the next business day, contact the office, have a new password resent, change it to a new password that I can remember and then view my lab and OV results. Very, very frustrating for patients that may only come a couple of times a year and need new passwords each time!


Reply

Hi Lotneice! You do not have to reset your portal password each time. If you do, something is wrong so please give us a call at 423.892.2221 and you can speak with our IT guru. He will be happy to assist you in getting that set up properly to avoid that hassle! Thank you!

StarStarStarStarStar staff is always professional and courteous —    (Patient since 2007)

staff is always professional and courteous


Reply

Thank you, Ms. Linda!

StarStarStarStarStar Dr. Moody could not be more attentive, kind or ... —    (Patient since 2009)

Dr. Moody could not be more attentive, kind or considerate. Could not ask for better service and attention.


Reply

Yes, we agree with you Ronald. Thank you for the kind feedback.

StarStarStarStarStar Very satisfied. —    (Patient since 2013)

I love Dr Golding and all the staff . i never had a problem with them. Everyone is very kind. I have friends from Florida that i recommended and now she a patient. She says she like Dr. Golding also.so might be some more coming to you guys😳


Reply

Thank you for the referral Diane! We love Dr. Golding and her staff as well.

StarStarStarStarStar Experience at Chattanoog... —    (Patient since 2015)

I have never had a bad experience at Chattanooga Family Practice.


Reply

That is wonderful to hear Linda! Thank you!

StarStarStarStarStar Five stars. Very efficient. Always enjoy going ... —    (Patient since 2006)

Five stars. Very efficient. Always enjoy going to Chattanooga Family Practice.


Reply

Thank you, Ms. Sally! We always enjoy seeing you!!

StarStarStarStarStar Very professional with a friendly staff. —    (Patient since 2017)

Very professional with a friendly staff.


Reply

Thank you, William!

StarStarStarStarStar Excellent care and concern for my well being . ... —    (Patient since 2010)

Excellent care and concern for my well being .


Reply

Thank you, Clara!

StarStarStarStarStar Fabulous staff and wonderful physicians! —    (Patient since 2019)

Fabulous staff and wonderful physicians!


Reply

We appreciate your feedback, Lisa! And we totally agree with you!

StarStarStarStarStar Professional and friendly and great at explaining —    (Patient since 2007)

Receptionists, nurses, and the doctor, are all very professional, friendly, and patient. They take the time to listen and answer questions.


Reply

Thank you, Shelburne!

StarStarStarStarStar I greatly appreciate Sandy’s caring, promptness... —    (Patient since 2006)

I greatly appreciate Sandy’s caring, promptness in responding and excellent service. She is a great asset to your company.


Reply

Sandy does a great job. Thanks for your kind remarks, Lynda. I will pass them on!

StarStarStarStarStar Always been friendly to me —    (Patient since 2007)

Always been friendly to me


Reply

Thank you, Michele!

StarStarStarStarStar Excellent staff!! Been seeing Dr Drake since ri... —    (Patient since 2006)

Excellent staff!! Been seeing Dr Drake since right after he came here. Love him like family! Just can’t imagine what I’ll do if he retires!! Love his entire staff!, Donna at the front desk is also wonderful. She’s so sweet and helpful!! Love her too!!


Reply

We love him too and thank you for your years of patronage Geneva! We always enjoy seeing you both even in your Crimson! ;)

StarStarStarStarStar Online login would not let me log into the site... —    (Patient since 2006)

Online login would not let me log into the site. It is too complicated. Website needs to be more user friendly.


Reply

Hi Russell, was it the portal you had trouble logging into? Our website is very user-friendly and it directs you according to the tabs across the top of the web page. If it is your Portal to which you are referring, I am happy to send you some patient portal instructions to make it easier for you. Thank you!

StarStarStarNo StarNo Star Really don't like the appointment status. —    (Patient since 2006)

Really don't like the appointment status. Appointment was for 10:00, arrived early @ 9;50, (my fault) WAS CALLED BACK TO EXAMINATION ROOM @ 10:45. (your fault). This stinks and if I ran my business appointments as you do my customers would walk out the door (Owner of a DME store.)


Reply

I just hate to hear this Robert and I apologize that we robbed you of your time. I understand you have a business to run and it is critical to stick to appointment times. We are really trying to find solutions to cut down on patient wait time. I am truly sorry and I hope we can make it up to you next time.

StarStarStarStarStar Everyone was nice and friendly.  —    (Patient since 2007)

Everyone was nice and friendly.


Reply

Thank you, Leatha!

StarStarStarNo StarNo Star Response time —    (Patient since 2018)

Difficult to get responses from doctors or staff in timely manner


Reply

Hi David, I hope you felt we did a better job for you yesterday after our discussion. I always appreciate feedback from our patients otherwise we don't know where we need to improve. We will get back with you with the results as soon as we hear! Thanks again for your patronage to CFP.

StarStarStarStarStar  —    (Patient since 2006)

Dr. Close has been my doctor for years. Very pleased with him and his staff.


Reply

We love Dr. Close and his staff. They are a reliable team, that's for sure. Thank you!

StarStarStarStarStar Great office staff and Dr Moody is the best —    (Patient since 2006)

Great office staff and Dr Moody is the best


Reply

Thank you John! Many would agree with you!

StarStarStarStarStar Care from Dr Duff and all of the staff is alway... —    (Patient since 2007)

Care from Dr Duff and all of the staff is always the best. Lots of concerns and handled beautifully


Reply

That's great to hear Stephanie. Thank you for taking the time to give us your feedback.

StarStarStarStarStar The practitioners are wonderful! —    (Patient since 2017)

All of the practitioners my family has seen spend time with us and listen during our appointments. I'm not intimidated to ask questions. They answer them all and thoroughly.


Reply

Makes us happy to hear that you and your family have been pleased with CFP! You all put the Family in Chattanooga Family Practice! We wouldn't be here without you.

StarStarStarStarStar Always fast and easy, love seeing Paige and Dr.... —    (Patient since 2007)

Always fast and easy, love seeing Paige and Dr. Jenkins.


Reply

They make a great team! Thank you, Deborah!

StarStarStarStarStar Everyone is always friendly and helpful. —    (Patient since 2006)

Everyone is always friendly and helpful.


Reply

We appreciate hearing that, Jean. Thanks for taking the time to review.

StarStarStarStarStar  —    (Patient since 2015)

Everyone I’ve encountered here has been kind, considerate, knowledgeable, extremely helpful in every way. Can’t say enough good things about everyone.


Reply

Well, thank you, Keith! We are pleased to hear that you're experience with us meets your expectations!

StarStarStarStarStar Front staff, nurse and md were prompt and very ... —    (Patient since 2018)

Front staff, nurse and md were prompt and very courteous


Reply

Thank you, Ms. Gwendolyn. We appreciate your patronage.

StarStarStarStarStar I love Dr. Hartsfield and his nurse who always ... —    (Patient since 2013)

I love Dr. Hartsfield and his nurse who always make me feel welcome. In the past I was made to feel very uncomfortable at check-in by one of the assistants up front. She spoke to me and others in a negative tone as though we were not going to pay. She was loud so others could hear and it was a very uncomfortable experience. I did not see her on this visit and had a great experience with everyone I came in contact with.


Reply

I'm so glad that you are made comfortable and welcomed by Dr. H and his nurses. I am terribly sorry to hear about the situation with our front desk staff member. We are working to revamp some of the check in process to make it more private for our patients. Again, I apologize if any of us made you uncomfortable. I appreciate this feedback Mary.

StarStarStarNo StarNo Star I like Mark Jenkins and the facility. The only ... —    (Patient since 2015)

I like Mark Jenkins and the facility. The only issue I have is scheduling. It always seems so difficult to get in.


Reply

I'm sorry to hear that Roddey. It's really helpful to schedule your next follow up at your visit so that you've got that time slot you need. We will always accommodate you with another provider if Mark is unavailable in the instance of a short notice appointment.

StarStarStarStarStar No long wait time to see the doctor 👩🏽‍⚕️!  —    (Patient since 2007)

No long wait time to see the doctor 👩🏽‍⚕️!


Reply

I am really pleased to hear this Darlene! Thank you. Our wait time is one area we are working hard to abbreviate.

StarStarStarStarStar CHP is always there for me. —    (Patient since 2006)

CHP is always there for me.


Reply

Oh Ms. Beverly, and CFP always will! Thanks for being a loyal patient to us!

StarStarStarStarStar I’d like to see my blood test results faster. —    (Patient since 2019)

I’d like to see my blood test results faster.


Reply

I hope we got them to you quickly enough! Our records indicate that you were notified of your lab results 3 days after your appointment. If you were not I will make sure we get them to you. I will send them to your portal account now. Thanks for letting us know!

StarStarStarStarStar Dr. Hartsfield is a very dedicated physician —    (Patient since 2006)

Dr. Hartsfield is a very dedicated physician and I have been very fortunate to have him as my Primary Care Give these years.


Reply

Yes he definitely is. Thank you for sharing.

StarStarStarStarStar Entire support team is extremely courteous, hel... —    (Patient since 2014)

Entire support team is extremely courteous, helpful and efficient.


Reply

Thank you Ms. Rhonda! We are striving to be at the top of our game and always appreciate feedback good and bad.

StarStarStarStarStar Always treated with respect. —    (Patient since 2008)

Always treated with respect.


Reply

Ms. Carolyn, that is so nice to hear. We thank you for being a patient of ours.

StarStarStarStarStar Great Doctor! —    (Patient since 2007)

I've been seeing Dr. Drake for about 30 years and I trust him completely!


Reply

We do too! Thank you for taking the time to review.

StarStarStarStarNo Star I was not happy with the 50.00 dollar charge fo... —    (Patient since 2006)

I was not happy with the 50.00 dollar charge for missing an appointment. I never made a habit of missing in 34 years I had been comimg to the office.


Reply

You have been a very loyal patient to us Ms. M! And we do appreciate your patronage. We did implement that policy about 3 years back. I'm sorry that happened. Next time you're in, come by and talk to me. Leslie can tell you where I am. Regards, Jenna D.

StarStarStarStarStar The one thing I look for the most in a doctor's... —    (Patient since 2006)

The one thing I look for the most in a doctor's office is competence because it could mean the difference between life and death. I trust Dr. Duff and her support staff to medically keep me safe.


Reply

Thank you Frederick. Makes us feel good about our staff and proud of our providers.

StarStarStarStarStar I have gone to Dr. Robert Drake and Mark Jenkin... —    (Patient since 2006)

I have gone to Dr. Robert Drake and Mark Jenkins for about 35 years now. I think they are professional, caring, and assist us in having good medical care.


Reply

I couldn't agree more Ms. Margaret! Thank you for taking the time to leave us your feedback.

StarStarStarStarStar Dr Duff and staff are amazing and always meet a... —    (Patient since 2007)

Dr Duff and staff are amazing and always meet all my needs.


Reply

We are fond of that team as well. We appreciate you!

StarStarStarStarStar  —    (Patient since 2015)

Great experience!! Always very helpful.


Reply

Well thank you Martha! Good to hear.

StarStarStarStarStar With my change to a new NP I was impressed with... —    (Patient since 2007)

With my change to a new NP I was impressed with Jasmine where she had reviewed my health History and continued to provide necessary procedures in maintaining the level I need to be on to keep as fit as possible. She is also knowledgeable in the areas of all of my health issues and explained the questions I had very well.


Reply

We are so excited to have added Yasmine to our Practice! I'm glad you felt good about your experience with her!