Chattanooga Family Practice

A Commitment to Our Community

Star Star Star Star Star 2114 Reviews

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Reviews

StarStarStarNo StarNo Star Too long of a wait before seeing the dr —    (Patient since 2018)

Too long of a wait before seeing the dr


StarStarStarStarStar  —    (Patient since 2006)

Always a friendly service and very helpful . Thanks


StarStarStarStarStar Professional & Attentive —    (Patient since 2006)

Everyone is very professional. I have been coming here for over 20 years and have never had a bad experience.


StarStarStarStarStar Dr. Moody has never kept me waiting for more th... —    (Patient since 2006)

Dr. Moody has never kept me waiting for more that 10 minutes. He is kind, intelligent, and takes a personal interest in men, as I'm certain that he does with all his patients.


StarStarStarStarNo Star Staff is very friendly & helpful. They’re profe... —    (Patient since 2016)

Staff is very friendly & helpful. They’re professional in the execution of their duties.


StarStarStarStarStar Friendly and helpful staff —    (Patient since 2019)

The staff was very friendly and helpful. My wait time was not looking at all. I was seen. diagnosed, and back out the door in under an hour.


StarStarStarStarStar Always good service and attention to detail. Gr... —    (Patient since 2006)

Always good service and attention to detail. Great staff.


StarStarStarStarStar I was very pleased with the service at the fron... —    (Patient since 2006)

I was very pleased with the service at the front desk. The clerk was very nice. I only had to wait 10 minutes to be called to the back, After the nurse took down my symptoms the doctor saw me in 10 minutes. Carter Pieper was very attentive and helpful.


StarStarStarStarStar I always enjoy seeing Dr. Duff and her staff. G... —    (Patient since 2007)

I always enjoy seeing Dr. Duff and her staff. Going to the doctor is usually not a pleasant experience, but mine always is. Dr. Duff really cares about her patients and takes time with each one. I also must compliment Kim when I get a return call from her about either me or Lamar. She always returns my call in a timely manner and is always so personable.


StarStarStarStarStar It was my first time there and the staff made m... —    (Patient since 2020)

It was my first time there and the staff made me feel very comfortable and I felt like they didn’t judge me....


StarStarStarStarStar Always have great treatment by all CFP staff an... —    (Patient since 2007)

Always have great treatment by all CFP staff and Drs.


Reply

Thank you, William!

StarStarStarStarStar Dr. Oskins was wonderful. I have been a patient... —    (Patient since 2006)

Dr. Oskins was wonderful. I have been a patient of Dr. Hartsfield until his recent retirement and Dr. Oskins has taken his patients and I think she is great.


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We are so thrilled to hear this and to know you are so pleased! Thank you, Linda!

StarStarStarStarStar Appointment —    (Patient since 2015)

My appointment was at 9:30 for lab work. I was taken back several minutes early and was out of there before my appointment time!


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Great to hear, Judith!

StarStarStarStarStar Dr. Duff and her staff are very caring . Dr. D... —    (Patient since 2015)

Dr. Duff and her staff are very caring . Dr. Duff is very professional and thorough. I know when I come to her that I will get the very best treatment. I just wish that my insurance paid more. I may have to put her in my will.


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Haha! Thank you, Aldona. She will get a kick out of that!

StarStarStarStarStar Dr. Close is a great doctor. He is very thorou... —    (Patient since 2011)

Dr. Close is a great doctor. He is very thorough, efficient, and knowledgeable. He is also very kind and polite. He always shakes my hand and looks me in the eye. His nurse Mary Lou (I think that is her name) always goes above and beyond to help me if I need to see a specialist or have imaging work done. The rest of the staff are kind and easy to work with. The wait times are a bit long if you don't go first thing in the morning, but the care I receive is worth the wait.


Reply

Thank you, James! We agree with you, and yes, Mary Lou is wonderful!

StarStarStarStarStar Professional, friendly, helpful service. —    (Patient since 2018)

Professional, friendly, helpful service.


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Thank you, Rose!

StarStarStarStarStar  —    (Patient since 2010)

I saw natalie McQueen for some menstrual health related related questions and she was awesome as always. So attentive and ready to answer any questions I had and very honest and straightforward. Such a sweet girl and very professional.


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Thank you, Emily!

StarStarStarStarStar I hate the long wait in the waiting room and th... —    (Patient since 2006)

I hate the long wait in the waiting room and then in the treatment room, but I know the time spent with patients is very important. I appreciate the time D Duff gives me and I never feel rushed.


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Thanks for understanding, Priscilla.

StarStarStarStarStar Great experience! Short waiting time. Courteous... —    (Patient since 2020)

Great experience! Short waiting time. Courteous and Professional!


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Thank you, Kimberly!

StarStarStarStarStar It was a pleasure to meet Dr. Oskins,she was no... —    (Patient since 2006)

It was a pleasure to meet Dr. Oskins,she was not in a hurry, took time with me and was very polite.


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Thank you, Kathryn! I'm glad you are pleased with her!

StarStarStarStarStar Great experience with Dr. Golding —    (Patient since 2006)

I enjoy going to see Dr. Golding at Chattanooga Family Practice. It is so easy to get checked in and Dr. Golding takes her time to make sure she is thorough in her exam and takes care to explain any concerns that I have. I appreciate the nurses and staff as they care for each patient.


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Thank you so much, Tammie!

StarStarStarStarStar  —    (Patient since 2013)

Everyone is friendly and professionall great service.


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Thank you, James!

StarStarStarStarStar  —    (Patient since 2007)

All good from the time I got there till I got finished


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Thank you, Troy!

StarStarStarStarNo Star I have been using Chattanooga Family Practice f... —    (Patient since 2014)

I have been using Chattanooga Family Practice for years. There has been a few changes with whom I use for my Nurse Practioner and their supervising doctor ; however , I find that the office staff and set up remains very efficient and I get my needs met . I am a nurse and prefer a Nurse Practioner ( I am able to talk with them more easily than the MD’s) and there has always been great NPs there!


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Thank you for the encouraging review, Melanie!

StarStarStarStarStar Dr. Carter was awesome and listened to my issue... —    (Patient since 2007)

Dr. Carter was awesome and listened to my issues. I look forward to working with her.


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That is great to hear. Thank you, Johnny!

StarStarStarStarStar I was pleasantly surprised with the quick and e... —    (Patient since 2020)

I was pleasantly surprised with the quick and efficient manor in which I was treated. Dr. Close was very through and professional. I will recommend anyone who needs a doctor to go there


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Thank you, Kevin!

StarStarStarStarStar Took time for me - listened —    (Patient since 2007)

Took time for me - listened


Reply

That's always nice to hear, James.

StarStarStarStarStar Sarah Snyder is the best NP I have ever been to... —    (Patient since 2006)

Sarah Snyder is the best NP I have ever been to. I am so glad I picked her after Dr Brooksbanks left. She listens to my problems and seems genuinely concerned.


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She is wonderful, Virginia! Thank you!

StarStarStarStarNo Star Really friendly staff! —    (Patient since 2019)

Really friendly staff and minimal waiting time compared to other doctor offices.


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Thank you, Stephen!

StarStarStarStarStar I am impressed with the thorough exam and direc... —    (Patient since 2020)

I am impressed with the thorough exam and direction of treatment, etc. I appreciate the online connection to our physician assistant.


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Thank you, Dorothy!

StarStarStarStarStar Doctor Golding is a fantastic doctor ! Another ... —    (Patient since 2016)

Doctor Golding is a fantastic doctor ! Another patient recommended Doctor Golding to me when I was looking for a primary care doctor and and making a change and I have never regretted the change I made. She and her staff are very caring, Very thoughtful and I am always telling people I would never have another doctor other than her.


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This is so nice and makes us happy to hear. Thank you, Lynn!

StarStarStarStarStar Great staff with friendly and professional serv... —    (Patient since 2015)

Great staff with friendly and professional service.


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Thank you, Bradford!

StarStarStarStarStar Loved my visit! Everyone was so nice, especial... —    (Patient since 2008)

Loved my visit! Everyone was so nice, especially Carter


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That is wonderful! Thank you, Catherine!

StarStarStarStarStar I am always impressed with Dr. Duff & her staff... —    (Patient since 2007)

I am always impressed with Dr. Duff & her staff. I saw Kaitlyn Bales for my yearly review & she was knowledgeable, caring ,& professional.


Reply

Thank you for your feedback, Billie! That is always so nice to hear!

StarStarStarStarStar Excellent practice —    (Patient since 2012)

I so thrilled with the level of care I receive, the compassion and sincere efforts to meet my health needs!


Reply

Thank you for the lovely review, Martha!

StarStarStarStarNo Star Good. Appreciated.Received quickly after visit.... —    (Patient since 2006)

Good. Appreciated.Received quickly after visit.


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Thank you, Ms. Norma!

StarStarStarStarStar Great doctors and staff.  —    (Patient since 2014)

Great doctors and staff.


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Thank you, Nancy!

StarStarStarStarStar Dr. Drake takes care of me wonderfully. —    (Patient since 2016)

Dr. Drake takes care of me wonderfully. Miller has


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Thank you, Ms. Sharon!

StarStarStarStarStar Good Office —    (Patient since 2015)

I have seen Mark Jenkins since moving to the area five years ago and have always had a good experience.


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Great! Thank you, Ronald!

StarStarStarStarStar Dr. Duff and staff are great! —    (Patient since 2007)

Dr. Duff and staff are great!


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Yes, they are! Thanks, Douglas!

StarStarStarStarStar Staff was very courteous and very helpful —    (Patient since 2006)

Staff was very courteous and very helpful


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Why thank you, Geraldine!

StarStarStarStarStar Great staff and Sarah Syner takes time and list... —    (Patient since 2020)

Great staff and Sarah Syner takes time and listens to you.


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We agree, Lloyd! Thank you!

StarStarStarStarStar Very professional treatment by the staff, nurse... —    (Patient since 2006)

Very professional treatment by the staff, nurse Sandy and Doctor Hartsfield.


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Thank you, Janet!

StarStarStarStarStar On schedule, very courteous, extremely knowledg... —    (Patient since 2008)

On schedule, very courteous, extremely knowledgeable, very efficient. They have what others can only wish for. The online system really connects us with our Doctor and his staff. Very well put together office and online system.


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This is such a nice compliment and review. Thank you, Alvin!

StarStarStarStarStar Monica, Leslie, and Dr. Drake were all great as... —    (Patient since 2008)

Monica, Leslie, and Dr. Drake were all great as usual as well as the waiting room staff.


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Thanks, Harold! They always enjoy seeing you!

StarStarStarStarStar Everything great except waiting time. Appointm... —    (Patient since 2006)

Everything great except waiting time. Appointment at 10:15. Did not get seen until 11.


Reply

Yes, we are aware this can happen sometimes, David. Our providers are so good about listening and addressing our patients' needs and concerns that it can throw off the timeline. We are working hard and always looking for ways to streamline this process in the waiting room and make the clinic run more smoothly so patient wait time is less. Thanks for continuing to support CFP!

StarStarStarStarNo Star The Saturday clinic is great but get there earl... —    (Patient since 2006)

The Saturday clinic is great but get there early or you will wait!


Reply

Good point Arnold! We have one Provider on Saturdays so it is first come first serve. Some Saturdays are definitely busier than others. This is cold season so our patient load is greater now. We will always try to accommodate everyone in a timely manner.

StarStarStarStarStar Have not used online service. This makes me fee... —    (Patient since 2017)

Have not used online service. This makes me feel uneasy. Anxiety is a problem for me. Dr. Arnold and by the way all the Doctors and Personnel, I have seen there are very nice.


StarStarStarStarStar Very professional but caring at the same time. —    (Patient since 2018)

Very professional but caring at the same time.


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Thank you, Norman. That is nice to hear.

StarStarStarStarStar Very knowledgeable and courteous staff. ... —    (Patient since 2006)

Very knowledgeable and courteous staff. Dr and NP always take time to answer questions.


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That's great to hear. Thank you, Susan!

StarStarStarStarStar Love my primary! —    (Patient since 2014)

Office is efficient and people are very nice and professional. Doctors and nurses are thorough and they care about their patients.


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Great! Thanks, Deloria!

StarStarStarStarStar The staff are always friendly and helpful —    (Patient since 2012)

The staff are always friendly and helpful


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Thank you, Scarlett!

StarStarStarStarStar Serve with excellent  —    (Patient since 2010)

Everyone was friendly. I got in an out was taken care of well.


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That's great to hear, Lontissa!

StarStarStarStarStar Very friendly people, great office staff.  —    (Patient since 2019)

Very friendly people, great office staff.


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Thank you, Michael!

StarStarStarStarStar Dr Moody has been my primary physician. —    (Patient since 2008)

Dr Moody has been my primary physician for many years now and I know in my heart that I cannot get better care anywhere, bar none.


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We agree with you, Dwight. Dr. Moody is top-notch! We are so fortunate to have such wonderful providers here.

StarStarStarStarStar Very short wait time, friendly, caring staff. ... —    (Patient since 2015)

Very short wait time, friendly, caring staff. Natalie McQueen is a wonderful PA.


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Thank you, Shelia!

StarStarStarStarStar Professional and responsive to all my n —    (Patient since 2006)

Professional and responsive to all my needs


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Great to hear. Thank you, Franklin!

StarStarStarStarStar Great Office!! —    (Patient since 2009)

Everything was great, easy check-in, friendly staff, fast visit, Katelyn very thorough, no check-out needed.


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Great! That is some good feedback. Thanks, Sandee!!

StarStarStarStarStar Love Dr. Golding, Natalie McQueen and staff....... —    (Patient since 2016)

Love Dr. Golding, Natalie McQueen and staff....have already recommended you to several people. I always feel comfortable and I do not like going to doctors. Everyone is pleasant and I appreciate the professionalism. Thank you for taking good care of me!


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You are welcome, Amy! Thank you for your continued patronage!

StarStarStarStarStar Very pleasant visit. timely and professional. —    (Patient since 2006)

Very pleasant visit. timely and professional.


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Thank you, Gregory!

StarStarStarStarStar Dr. Monique Golding and her team always does a ... —    (Patient since 2011)

Dr. Monique Golding and her team always does a great job. Thank you.


Reply

We appreciate your feedback and are happy to hear you are pleased, Vienne!

StarStarStarStarStar All employees are friendly and helpful. —    (Patient since 2016)

All employees are friendly and helpful.


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Thanks so much, Roy!

StarStarStarStarStar Very friendly and professional staff. —    (Patient since 2019)

Very friendly and professional staff.


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Thank you, Kathy!

StarStarStarStarStar Very friendly and courteous all the time I visi... —    (Patient since 2006)

Very friendly and courteous all the time I visit the facility.


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Thank you, Charles!

StarStarStarStarStar The only problem I see is the way you handle he... —    (Patient since 2010)

The only problem I see is the way you handle help if password is forgotten. A more efficient way to handle this issue is to have an email sent to me with a password to sign in. Then make me change my password. Today I have to wait until someone @ CFP sends something to me. Just a thought. I love the portal once I login.


Reply

Sorry to hear this Ms. Constance! We do have a Portal reset. If you can not remember the password, you just select "can not remember my password" and put in your email address associated with the account and it generates a password reset email. Next time you're here, let us know if you need some help with this. We'll be happy to help!

StarStarStarStarStar No wait for lab work and everyone very friendly... —    (Patient since 2019)

No wait for lab work and everyone very friendly 😊😊


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Thanks, Cathy!

StarStarStarStarStar Have used for many years. They've always been a... —    (Patient since 2009)

Have used for many years. They've always been available when needed.


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Great! Thanks, Charles!

StarStarStarStarStar I felt like everyone was very friendly and prof... —    (Patient since 2010)

I felt like everyone was very friendly and professional.


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Well thank you, Brenda. I'm happy to hear this.

StarStarStarStarStar I see Dr. Richard Moody as my primary care phys... —    (Patient since 2017)

I see Dr. Richard Moody as my primary care physician. Dr. Moody doesn't make you wait a long time, he sits down and listens to you, he is a very courteous and caring physician and is very knowledgeable. He is a good man.


Reply

He truly is, David. Thanks for your feedback!

StarStarStarStarStar I love the Chattanooga Family Practice. Everyo... —    (Patient since 2008)

I love the Chattanooga Family Practice. Everyone there is friendly and professional. If you are looking for a great place to find a doctor, this is it!!


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Thank you so much, Linda!!

StarStarStarStarStar Top Notch Care —    (Patient since 2007)

Dr Drake is very personable and takes time to answer my questions and concerns. He explains my medical issues in a thorough manner. Wouldn't consider another doc as long as he's practicing. Nurses' are friendly and professional as are the office staff and blood lab techs. Very happy with my care here.


Reply

We agree with you, John! Thank you for your continued support!

StarStarStarNo StarNo Star Since Dr Ed Lord retired Sept 2017, I have been... —    (Patient since 2006)

Since Dr Ed Lord retired Sept 2017, I have been ushered around to at least two and maybe three nurse practitioners. This most recent visit, I had wondered why I had not heard from Raymond Howard, so when I called because I had a prescription needing to be refilled I call and find out he is no longer at CFP. A year ago, it was Amber Provencano that left. With all due respect to Katlyn Bales, who I saw this visit, I want to see a doctor when I visit your practice, preferably Sioban Duff, who my wife has seen. So this is the reason I probably would not recommend CFP.


Reply

I'm so sorry to hear this, Charles. We hated to see both Ray and Amber go. They both ended up leaving to work in specialized medicine. Ray is now working in Urology and Amber in Allergy. Unfortunately, that was beyond our control. They both had passions in a specialized field and we support their decision. We can absolutely try to get you on Dr. Duff's schedule. I have spoken to her nurses and they will accommodate you if that is your wish. She may not always be available but then those are the times you can continue to see Katelyn. Please let us know if you would like to make any adjustments to your upcoming appointment this summer and we will see what we can do!

StarStarStarStarStar Personnel friendly and knowledgeable. —    (Patient since 2006)

Personnel friendly and knowledgeable.


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Thanks, Barbara!

StarStarStarStarNo Star Receptionist not friendly at all Nurse in back ... —    (Patient since 2019)

Receptionist not friendly at all Nurse in back and NP very nice and welcoming


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Oh, Jerrod! That's not good. I am sorry to hear your front desk experience was below par. I will address that. Glad you felt welcomed by the NP and her nurse!

StarStarStarStarStar Nice, clean and comfortable. The best staff in ... —    (Patient since 2006)

Nice, clean and comfortable. The best staff in the area with a wide selection of services.


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Thank you, Charles!!

StarStarStarStarStar Dr. Hartsville.. —    (Patient since 2006)

I hate to see Dr. Hartsfield retire. He's been my Dr. since I moved to Chattanooga in 1987. He's the best & will be missed!


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Oh, we are sad to see him leave too, Ms. Nell! Thank you for continuing to trust us with your healthcare, that is our priority!

StarStarStarStarStar Courteous staffers. Short wait time.  —    (Patient since 2017)

Courteous staffers. Short wait time.


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Thank you, Wanda!

StarStarStarStarStar I saw Dr Golding. I was very pleased. —    (Patient since 2010)

I saw Dr Golding. I was very pleased.


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Great! Thank you, Karen!

StarStarStarStarStar  —    (Patient since 2007)

I have been seeing Dr. Duff for over 20 years. I can’t say enough good things about her and her staff! She is very knowledgeable and caring.


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We love Dr. Duff! Thank you for your feedback, Patricia!

StarStarStarStarStar Your staff —    (Patient since 2018)

from the front desk to the doctor all your staff are courteous, friendly and knowledgeable. Love that the lab is in office


Reply

Thank you, Denny!

StarStarStarStarStar  —    (Patient since 2006)

I have been seeing my physician or her physician's assistant for some time and have had a great experience. They both have been very caring, polite and knowledgeable. Always have time for any questions I may have.


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Thank you, Cladie!

StarStarStarStarStar very pleased —    (Patient since 2016)

I have been very pleased with every aspect of my relationship with Dr. Moody and the Chattanooga Family Practice.


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Dr. Moody is great. Thank you, Joseph!

StarStarStarStarStar  —    (Patient since 2007)

Carter provided exactly what I needed. I am quickly on the mend.


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Great to hear, James!

StarStarStarStarStar I like the portal and having access —    (Patient since 2016)

I like the portal and having access


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That's great to hear, Angela! It does make things easier and a lot of times faster.

StarStarStarStarStar Dr. Bowers is amazing! —    (Patient since 2017)

Dr. Bowers is the first doctor I've ever had to genuinely care about my health and treat me as a patient instead of a deposit slip.


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Wow, what a compliment, Christopher! Thank you!

StarStarStarStarStar Chattanooga Family Practice employees are effic... —    (Patient since 2007)

Chattanooga Family Practice employees are efficient, personable, thorough, friendly and they treat your health care needs in a timely manner with respect and information accuracy. They take time to evaluate your concerns and condition. They are more like family but maintain a very high level of professionalism. You can always trust them to be honest with you, offering sound medical advice and excellent care. Try them, you can trust them to make your health needs their top priority.


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That is so nice to hear, Dolores. You are like family! We appreciate your patronage with us!

StarStarStarStarStar I was called up promptly as soon as I arrived a... —    (Patient since 2006)

I was called up promptly as soon as I arrived and service was provided within 10 minutes upon being called.


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Good to hear, Stanley!

StarStarStarStarStar I was treated with a quiet waiting area and the... —    (Patient since 2006)

I was treated with a quiet waiting area and the wellness physical went well. Sarah was very thorough as well as the initial nurse who took my blood pressure and weight. The only thing that might help other patients is that for an annual wellness exam the be aware that fasting is required. I didn't see that mentioned in my pre-registration papers. Sarah said that I can do that at a later date so that my blood and urine can be completed. Thanks for your practice.


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Thanks for that feedback, Edward. We will make sure that is mentioned!

StarStarStarStarStar I love Dr. Golding:-) She and her staff are acc... —    (Patient since 2010)

I love Dr. Golding:-) She and her staff are accommodating and care about my long term health. I credit Dr. Golding with giving me the information I needed to here so that I could implement a lifestyle change. I believe this is going to help me age more gracefully and maintain a high quality of life!!! Thanks Chattanooga Family Practice! Clayton Taylor


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Thank you and you are welcome, Clayton!

StarStarStarStarStar Professional Group! Dr Hartsfield is great. I... —    (Patient since 2006)

Professional Group! Dr Hartsfield is great. I have been coming to him for over 15 years or more. Keep up the professional work!


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Thank you, Dennis. We already miss him but we hope you enjoy Dr. Oskins!

StarStarStarStarStar Everyone is very friendly & professional. —    (Patient since 2008)

Everyone is very friendly & professional.


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Thank you, Beverly!

StarStarStarStarStar would like a hard copy of test results mailed d... —    (Patient since 2006)

would like a hard copy of test results mailed directly to me. dislike having to go to a website or e-mail to fine the results


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I have made a note of it, Ms. Louise! Remind Mary Lou when you come back in and we'll make sure that happens for you!

StarStarStarStarNo Star Yasmine was very responsive to my needs. Thank... —    (Patient since 2007)

Yasmine was very responsive to my needs. Thanks. Jmv


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Thank you, Mark. That's great to hear!

StarStarStarStarStar Very friendly thorough staff. Dr Drake is the ... —    (Patient since 2007)

Very friendly thorough staff. Dr Drake is the best!


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Alan, we couldn't agree more! Thanks for your continued support!

StarStarStarStarStar Everyone is friendly and helpful. Easy to talk... —    (Patient since 2019)

Everyone is friendly and helpful. Easy to talk to. Clear to understand.


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Thank you, Michael!

StarStarStarStarStar Consistently good. —    (Patient since 2006)

Consistently good and nothing falls through the cracks (i.e., RX's faxed in, appts. set with other specialty groups, lab work results received quickly, etc.).


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Thank you, Lisa!

StarStarStarNo StarNo Star Having to wait in waiting room for 30 minutes a... —    (Patient since 2006)

Having to wait in waiting room for 30 minutes after appointment time.


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That is always frustrating. We are continuously working on ways to make that wait time shorter. Thanks for being patient with us, Tommy.

StarStarStarStarStar I came in for blood before my yearly check up n... —    (Patient since 2019)

I came in for blood before my yearly check up next week. The process was very efficient. I signed in and was finished with 10 minutes.


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Great to hear the lab was so efficient. Thank you, Merry!

StarStarStarStarStar Great doctor's and nurses, they really about y... —    (Patient since 2007)

Great doctor's and nurses, they really about you as a patient


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Thanks so much, Charles.

StarStarStarStarStar the staff is superb they care —    (Patient since 2019)

the staff is superb they care


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Thank you for the positive feedback, Maria!

StarStarStarStarStar Sarah Snyder is the best.  —    (Patient since 2007)

Sarah Snyder is the best. She really cares about you and always takes the time you need to ask questions.


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Totally agree. Thanks, Stephanie!

StarStarStarStarStar Been a patient for 17 yrs, extremely pleased! —    (Patient since 2008)

Been a patient for 17 yrs, extremely pleased!


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That's wonderful to hear! Thank you, Patricia!

StarStarStarStarStar Always everyone is cordial, polite and very kno... —    (Patient since 2018)

Always everyone is cordial, polite and very knowledgeable as well as being responsive to questions and concerns. They also recognized me which always makes you feel special.


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John, thank you for the positive feedback.

StarStarStarStarStar I’ve been going to CFP about 13 years I m ve... —    (Patient since 2008)

I’ve been going to CFP about 13 years I m very pleased with to comment of the care I receive there


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Thank you Donald!

StarStarStarStarStar Not a review. I wish that once you are an esta... —    (Patient since 2006)

Not a review. I wish that once you are an established patient that there would be a quicker way to reach "the back" than now exists. It takes too long to listen to the prerecorded jargon and too long for calls to be returned, often to a number that is different than what was left. Maybe a place to text or a special line to call in on. I do like Dr. Moody very well. He is pragmatic, helpful and insightful to my needs. Keep up the good work!


Reply

Michael, you can always hit # when you hear the message start to bypass all the options and it will route you to our scheduling department. If they are all on calls, it will put you in the hold loop but then they will pick up. I'm so glad to hear you are happy with Dr. Moody!

StarStarStarStarStar Telling all my friends , Yasmine made me feel c... —    (Patient since 2013)

Telling all my friends , Yasmine made me feel comfortable like she was a friend and trusted confidant . She was very relatable while still being professional and knowledgeable . I came in for a baseline bloodwork checkup and She listened to what I wanted from the visit and added some things I didn’t think about.


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Thanks Kagney! We appreciate this!

StarStarStarStarStar I... —    (Patient since 2006)

I I've always been pleased with the care I get at Chattanooga Family Practice. Dr. Moody always takes the time to listen to my concerns.


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Thank you Martha!

StarStarStarStarStar Always a pleasure —    (Patient since 2016)

Very pleasant experience visiting Chattanooga Family Practice


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Thank you Lee Anne!

StarStarStarStarStar A doctor who cares about my health and is not a... —    (Patient since 2015)

A doctor who cares about my health and is not afraid to get in my face about it. I think I will live another 30 years just to "show" him. Actually, I admire Dr. Moody


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That sounds like a great plan Carnell!

StarStarStarStarStar Very friendly, polite staff and symptom/diagnos... —    (Patient since 2007)

Very friendly, polite staff and symptom/diagnosis concerned Practitioner. Short wait times to see Practitioner and short wait time when sent to the lab.


Reply

Good to hear Joseph!

StarStarStarStarStar Very friendly and efficient. —    (Patient since 2010)

Very friendly and efficient.


Reply

Thank you, Laura! We appreciate your feedback!

StarStarStarStarStar Nurse Synder is very professional and knowledge... —    (Patient since 2019)

Nurse Synder is very professional and knowledgeable. I appreciate her very much.


Reply

Thank you Sammy!

StarStarStarStarStar Dr Moody and staff extremely friendly and helpf... —    (Patient since 2009)

Dr Moody and staff extremely friendly and helpful.


Reply

Thank you Glenn!

StarStarStarStarStar Dr. Moody & Staff —    (Patient since 2013)

Complete trust in Dr.Moody's handling of my health care. Easy to talk with and guidance in medical treatment reasoning. Always feel better afterwards.


Reply

Thank you Anthony! He is a wonderful Provider.

StarStarStarStarNo Star have used cpf for over 30 years . have never be... —    (Patient since 2006)

have used cpf for over 30 years . have never been dissatified. Dr. Robert Drake has been our family doctor since 1989.


Reply

Thank you Kenneth. We are always happy to see you and appreciate your continued patronage to CFP!

StarStarStarStarStar  —    (Patient since 2007)

I consider Dr. Drake not only my physician but also a friend. I've been his patient for over 20 years, he is the best!


Reply

Thank you Larry! He feels the same way about his patients!

StarStarStarStarStar  —    (Patient since 2007)

I think it's about time they put Kaitlyn's name on the door and when you call him her name is not in the system put it in


Reply

This is so true Jesse! We are waiting on our building management company to make those changes after the first of the year. Katelyn is in our phone system. Dial 892.2221 press 4 , press 4, and then press 1!

StarStarStarStarStar Very thorough and attentive to my needs! —    (Patient since 2006)

Very thorough and attentive to my needs!


Reply

Thank you Ms. Jeanie! Always our pleasure.

StarStarStarStarStar Dr. Close & his Staff are excellent! I wouldn’... —    (Patient since 2006)

Dr. Close & his Staff are excellent! I wouldn’t think of going to another physician.


Reply

Happy to hear this Charles!

StarStarStarStarStar  —    (Patient since 2006)

You are there when I need you. Dr Duff is attentive and professional. She rates #1 with me.


Reply

Great Patricia!

StarStarStarStarStar Very good Everyone was very kind.  —    (Patient since 2019)

Very good Everyone was very kind.


Reply

Thanks James.

StarStarStarStarStar My Experience with this clinic has always been ... —    (Patient since 2018)

My Experience with this clinic has always been great I love the service and atmosphere and professional way things are done ,they get you in and out you'et not there a long time and I love that .


Reply

That's great to hear, Lorene!

StarStarStarStarStar Friendly and efficient staff —    (Patient since 2019)

Friendly and efficient staff


Reply

Thanks, Lindsey!

StarStarStarStarStar Mr Moody is very knowledgeable and a great doct... —    (Patient since 2011)

Mr Moody is very knowledgeable and a great doctor. The staff has always been great.


Reply

Thank you Rubin!

StarStarStarStarStar I have been going to Chattanooga Family for a l... —    (Patient since 2006)

I have been going to Chattanooga Family for a long time. The staff and practitioners are very professional and kind and caring!


Reply

We appreciate your continued patronage, Jacquelyn!

StarStarStarStarStar The quality of my appointment...from arrival, t... —    (Patient since 2016)

The quality of my appointment...from arrival, to check-in, and to a short waiting time for the appointment, and completion all were warm, engaging and good natured. I am especially positive and enthusiastic about Dr. Moody, his professionalism,and the quality of his work and thought process and desire to engage and hear what I have to say about my health issues. . The blood work people were also in a positive and professional mood (no grumpy folks here).


Reply

Thank you, Robert. That is so wonderful to hear.

StarStarStarStarStar Love Dr. Duff she is so personal & caring! —    (Patient since 2009)

Love Dr. Duff she is so personal & caring!


Reply

We agree with you, Janice!

StarStarStarStarStar Love Dr Duff and her staff. Always so helpful —    (Patient since 2015)

Love Dr Duff and her staff. Always so helpful


Reply

Great to hear Donna!

StarStarStarStarStar I am a long time patient of Dr. Duff !!!! —    (Patient since 2006)

I am a long time patient of Dr. Duff. Everyone in her office is friendly and helps with questions!! She has a great bedside manner and answers questions.


Reply

Thank you, Charlotte!

StarStarStarStarStar Sarah and the staff are great... —    (Patient since 2013)

Sarah and the staff are great...


Reply

Thanks, James! We agree...Sarah and her MAs are wonderful!

StarStarStarStarStar  —    (Patient since 2019)

Friendly personal. Answered all my questions. Added needed medication.


Reply

Thanks, David. Glad it was a good experience.

StarStarStarStarStar Only had lab work done today. No wait time incu... —    (Patient since 2018)

Only had lab work done today. No wait time incurred. The nurse was great. Left no bruise on my arm and hardly felt the needle go in.


Reply

Great Carolyn! A good phlebotomist is hard to find and we have some good ones here.

StarStarStarStarStar Everyone is precise & friendly & accommodating.... —    (Patient since 2007)

Everyone is precise & friendly & accommodating. Kathleen Bowers is very efficient


Reply

Thank you, Jerrylyn. I will pass this along to Kathleen.

StarStarStarStarNo Star ServiceAppreciate getting in and out quickly —    (Patient since 2019)

Appreciate getting in and out quickly


Reply

Thanks for the feedback, Millie.

StarStarStarStarStar Dr. Duff and her staff are always great! —    (Patient since 2007)

Dr. Duff and her staff are always great!


Reply

We agree Lea Ann, thank you!

StarStarStarStarStar Long wait Friday.  —    (Patient since 2006)

Long wait Friday. They forgot to give me my pneumonia shot.


Reply

Oh no, Michael. I'm sorry to hear that. Did you have to come back for the shot?

StarStarStarStarStar It is always a pleasure coming to Chattanooga F... —    (Patient since 2006)

It is always a pleasure coming to Chattanooga Family Practice. I have been coming for over 30 years. Do not change any thing.


Reply

Sandra! Thank you for your continued patronage. Your support means a lot to us as we wouldn't be here without you.

StarStarStarStarStar Excellent Service...Always! —    (Patient since 2007)

I love Dr. Moody and his staff! I never dread an office visit there, it's always pleasant. The staff are very caring and attentive when I visit. Hands down the best! I've been seeing Dr. Moody for close to 15 years and wouldn't want to ever have to find another doctor.


StarStarStarStarStar Every person is always very kind and patient wi... —    (Patient since 2006)

Every person is always very kind and patient with me


Reply

Good to hear Treva!

StarStarStarStarStar Very friendly folks and excellent follow-up vis... —    (Patient since 2006)

Very friendly folks and excellent follow-up vis-a-vis health issues.


Reply

Thank you kindly, Bobby!

StarStarStarStarNo Star My nurse and my doctor Snyder both were wonderf... —    (Patient since 2018)

My nurse and my doctor Snyder both were wonderful they were pleasant and smiled as they came in to greet me . That's a nurse and doctor was very thorough and seemed to care about my health


Reply

Thanks, Suzanne! We think they are pretty great too!

StarStarStarStarStar  —    (Patient since 2006)

My experiences with Chattanooga Family Practice has always been positive. Wait time is minimal, time spent with my Dr. has always been “whatever it takes to ensure all questions/concerns are heard and addressed” I have been with them since moving to Chattanooga in 2003 and have been thoroughly satisfied.


Reply

We appreciate that Debra!

StarNo StarNo StarNo StarNo Star nurse practitioner  —    (Patient since 2018)

I saw Dr Duff’s nurse practitioner (unable to get an appointment with Dr Duff. She has been out of the office a great deal). The NP was not rude but also not friendly. When I asked for help for a specific problem she said she was not able to do anything. That is okay. However when I asked to be referred to a specialist she seemed very agitated. I certainly did not feel I was well cared for. The medical assistant was nice and professional.


Reply

I'm so sorry to hear this, Sharon. I will address this. We want all our patients to feel welcome, understood and cared for from beginning to end. I hope you will continue your patronage with CFP!

StarStarStarStarStar Kathleen bowers is an amazing compassionate pro... —    (Patient since 2016)

Kathleen bowers is an amazing compassionate provider. She makes me feel like she is invested in my mental and physical health. I appreciate her very much.


Reply

I'll will be sure to let her know, Jennifer!

StarStarStarStarStar 5 stars....everyone is very friendly and profes... —    (Patient since 2007)

5 stars....everyone is very friendly and professional, I've never had any issues there, am always very comfortable


Reply

Oh thank you, Sheryl!

StarStarStarStarStar I love the information and reminders.  —    (Patient since 2006)

I love the information and reminders.


Reply

That's good to hear Carol!

StarStarStarStarStar Dr Duff is the best! My mom, daughter and siste... —    (Patient since 2007)

Dr Duff is the best! My mom, daughter and sisters are all patients here!


Reply

We agree, Betsy!

StarStarStarStarStar Every visit is handled with sped, efficiency, a... —    (Patient since 2007)

Every visit is handled with sped, efficiency, and caring from all concerned.


Reply

Thank you, Jeannette!

StarStarStarStarStar  —    (Patient since 2008)

Dr. Moody, his PA Carter Piper, are caring, warm people who will make you feel at ease and from my experience, they will do you right with the medical care they provide. I would highly recommend them and Chattanooga Family Practice.


Reply

Thanks for the encouraging feedback, Grant!

StarStarStarStarStar Best family practice in Chattannooga  —    (Patient since 2006)

Best family practice in Chattanooga


Reply

Thank you, Tommy!!

StarStarStarStarStar Have been a patient for ten years after a work ... —    (Patient since 2011)

Have been a patient for ten years after a work transfer brought us from Tampa.They came highly recommended and did not disappoint. Friendly and professional. Have recommended them many times and have always received positive feedback.


Reply

This is always so nice to hear Paul. Thank you!

StarStarStarStarStar Best Family Practice in the area! —    (Patient since 2015)

Best Family Practice in the area!


Reply

That's what we like to hear, Janet!!!

StarStarStarStarStar  —    (Patient since 2006)

Every one is always nice and the service is very professional.


Reply

Thanks, Parlia!

StarStarStarStarStar Checked in immediately upon arrival. Staff are... —    (Patient since 2016)

Checked in immediately upon arrival. Staff are busy but efficient in seeing the patient.


Reply

Great to hear, David!

StarStarStarStarStar Been a patient for a number of years. —    (Patient since 2007)

Been a patient for a number of years.


Reply

Thanks for your continued patronage, Carol.

StarStarStarStarStar Very helpful today at my visit. Listened to my ... —    (Patient since 2009)

Very helpful today at my visit. Listened to my complaints and investigated what it could be.


Reply

Happy to hear, Cathy!

StarStarStarStarStar Love Dr. Golding, McCloud and Dr Jenkins.  —    (Patient since 2006)

Love Dr. Golding, McCloud and Dr Jenkins.


Reply

Thanks, Melody!

StarStarStarStarStar Always very friendly, helpful and knowledgeable... —    (Patient since 2006)

Always very friendly, helpful and knowledgeable.


Reply

Thank you Glenda!

StarStarStarStarStar Great doctor, staff and office. Thank you! —    (Patient since 2014)

Great doctor, staff and office. Thank you!


Reply

Thanks, Rebecca!

StarStarStarStarStar Excellent doctors and staff.  —    (Patient since 2006)

Excellent doctors and staff. Wouldn’t even think about changing doctors! Dr Drake is the best.


Reply

We agree James!

StarStarStarStarStar Great Services. —    (Patient since 2006)

I have been going to Dr. Drake for alot of years. Iam very pleased with him and his staff.


Reply

Thank you, Deltha! We appreciate your continued Patronage!

StarStarStarStarStar New Patient —    (Patient since 2019)

Was very thorough and knowledgeable doctor about how to address my concerns and problems with previous doctor. Made sure I understood how we would address my health going forward to ensure I remain in the best health for me. The whole staff was very friendly and thorough.


Reply

Thank you kindly, Darlene. I'm glad that your experience was positive and reassuring.

StarStarStarStarStar  —    (Patient since 2007)

Everyone was very pleasant. The girl who did my bloodwork was fabulous. I barely felt the needle. Yasmin was very thorough and professional.


Reply

Thanks, Katherine! I know having blood drawn can be daunting. So pleased to hear your experience was pleasant.

StarStarStarStarStar I was able to get into see a Doctor very quickl... —    (Patient since 2006)

I was able to get into see a Doctor very quickly. They were quick to get me into the room and handled the appointment very professionally. Highly recommend Yasmine Swistek and her nurses.


Reply

Thanks, Cheri! We're happy to have Yasmine on our team now.

StarStarStarStarStar I was very please with the friendly staff and t... —    (Patient since 2016)

I was very please with the friendly staff and they made me feel relaxe instead of being nervous.


Reply

Great to hear Vivian!

StarStarStarStarStar Ms Bowers is always great at listening and maki... —    (Patient since 2014)

Ms Bowers is always great at listening and making sure you have the information you need when it comes to your health. Love this team.


Reply

Thanks so much, Mary!

StarStarStarStarStar Trust —    (Patient since 2007)

I trust Dr. Moody. Having an online service is great but the online service of the past has been a wast of everyone's time. I hope things are going to be better in the future. As far as the office, nurses staff and all doctors there could not be a better place to go to get treated and taking care of.


Reply

Thank you, Marian.

StarStarStarStarStar I have been coming to Chattanooga Family Practi... —    (Patient since 2006)

I have been coming to Chattanooga Family Practice for over 25 years. I don't plan to change. I am very pleased with Dr Duff and all employees here. I always feel satisfied that my health is in good hands with Dr Duff.


Reply

Thank you Melva for your continued patronage!

StarStarStarStarStar We especially enjoyed our time with Katelynn. S... —    (Patient since 2009)

We especially enjoyed our time with Katelynn. She seems well versed with our problems and was knowledgable on solutions. It takes a while to see her but it is well worth the wait..


Reply

Thank you, David!

StarStarStarStarStar  —    (Patient since 2007)

I highly recommend Dr. Duff to anyone that I know. She will listen w/o making you feel like a dummy, especially when u have questions regarding why you are seeing her in the first place. She us never too busy to listen to you.


Reply

We agree Edith! She is a great Provider!

StarStarStarStarStar Always have good advise and everyone is friendl... —    (Patient since 2011)

Always have good advise and everyone is friendly.


StarStarStarStarStar Even though I don’t come often, I easily got an... —    (Patient since 2006)

Even though I don’t come often, I easily got an appoint much quicker than I expected. The doctors and staff are all super friendly and made my visit a pleasure


Reply

Well thank you, James!

StarStarStarStarStar Dr. Hartsfield and Sandy are amazing. They tak... —    (Patient since 2009)

Dr. Hartsfield and Sandy are amazing. They take their time and really listen to you.


Reply

Thanks, Stephanie!

StarStarStarStarNo Star ... —    (Patient since 2019)

Very friendly front desk people nurse was very kind and work efficiently to get all my health history


Reply

Thanks for your feedback, Carolyn!

StarStarStarStarStar Waiting room —    (Patient since 2006)

The lobby.waiting room had adequate space to relax before being called. The TV and books were available.


StarStarStarStarStar  —    (Patient since 2013)

I love Dr Golding,and Natalie MCQueen. I trust them with my care. they are b,?oth very Proffessial, and courteous, where else would I want to go?the office staff is very friendly and helpful, You can't get any Better than this. My thanks to them .


Reply

Thanks Rebecca!

StarStarStarStarStar Work release —    (Patient since 2006)

Came in just the other day for a work release on a short notice service were great even though I could not see my regular Doctor


Reply

That's great to hear. Thank you, Walter!

StarStarStarStarStar I have been with Dr Duff for 20+ years. She has... —    (Patient since 2007)

I have been with Dr Duff for 20+ years. She has always been professional and so caring. I have all the confidence in her. I don't want to ever have to see anyone else. She is a gift from God. Also, her nurse Kim is a delight to work with and helpful too. She really knows her job and makes you feel so welcomed.


Reply

Thank you, Vickie! We always like to hear that about our staff!

StarStarStarStarStar Everyone is friendly from the ladies at the fro... —    (Patient since 2010)

Everyone is friendly from the ladies at the front desk to the nurses and Drs.


Reply

Thank you, Ms. Carol!

StarStarStarStarStar Patient Portal Inefficiency —    (Patient since 2016)

Do not like the fact that I am required to change my patient portal password each time I have to access it after a visit. And usually I am looking at it after hours, so it is frustrating that I have to wait until the next business day, contact the office, have a new password resent, change it to a new password that I can remember and then view my lab and OV results. Very, very frustrating for patients that may only come a couple of times a year and need new passwords each time!


Reply

Hi Lotneice! You do not have to reset your portal password each time. If you do, something is wrong so please give us a call at 423.892.2221 and you can speak with our IT guru. He will be happy to assist you in getting that set up properly to avoid that hassle! Thank you!

StarStarStarStarStar staff is always professional and courteous —    (Patient since 2007)

staff is always professional and courteous


Reply

Thank you, Ms. Linda!

StarStarStarStarStar Dr. Moody could not be more attentive, kind or ... —    (Patient since 2009)

Dr. Moody could not be more attentive, kind or considerate. Could not ask for better service and attention.


Reply

Yes, we agree with you Ronald. Thank you for the kind feedback.

StarStarStarStarStar Very satisfied. —    (Patient since 2013)

I love Dr Golding and all the staff . i never had a problem with them. Everyone is very kind. I have friends from Florida that i recommended and now she a patient. She says she like Dr. Golding also.so might be some more coming to you guys😳


Reply

Thank you for the referral Diane! We love Dr. Golding and her staff as well.

StarStarStarStarStar Experience at Chattanoog... —    (Patient since 2015)

I have never had a bad experience at Chattanooga Family Practice.


Reply

That is wonderful to hear Linda! Thank you!

StarStarStarStarStar Five stars. Very efficient. Always enjoy going ... —    (Patient since 2006)

Five stars. Very efficient. Always enjoy going to Chattanooga Family Practice.


Reply

Thank you, Ms. Sally! We always enjoy seeing you!!

StarStarStarStarStar Very professional with a friendly staff. —    (Patient since 2017)

Very professional with a friendly staff.


Reply

Thank you, William!

StarStarStarStarStar Excellent care and concern for my well being . ... —    (Patient since 2010)

Excellent care and concern for my well being .


Reply

Thank you, Clara!

StarStarStarStarStar Fabulous staff and wonderful physicians! —    (Patient since 2019)

Fabulous staff and wonderful physicians!


Reply

We appreciate your feedback, Lisa! And we totally agree with you!

StarStarStarStarStar Professional and friendly and great at explaining —    (Patient since 2007)

Receptionists, nurses, and the doctor, are all very professional, friendly, and patient. They take the time to listen and answer questions.


Reply

Thank you, Shelburne!

StarStarStarStarStar I greatly appreciate Sandy’s caring, promptness... —    (Patient since 2006)

I greatly appreciate Sandy’s caring, promptness in responding and excellent service. She is a great asset to your company.


Reply

Sandy does a great job. Thanks for your kind remarks, Lynda. I will pass them on!

StarStarStarStarStar Always been friendly to me —    (Patient since 2007)

Always been friendly to me


Reply

Thank you, Michele!

StarStarStarStarStar Excellent staff!! Been seeing Dr Drake since ri... —    (Patient since 2006)

Excellent staff!! Been seeing Dr Drake since right after he came here. Love him like family! Just can’t imagine what I’ll do if he retires!! Love his entire staff!, Donna at the front desk is also wonderful. She’s so sweet and helpful!! Love her too!!


Reply

We love him too and thank you for your years of patronage Geneva! We always enjoy seeing you both even in your Crimson! ;)

StarStarStarStarStar Online login would not let me log into the site... —    (Patient since 2006)

Online login would not let me log into the site. It is too complicated. Website needs to be more user friendly.


Reply

Hi Russell, was it the portal you had trouble logging into? Our website is very user-friendly and it directs you according to the tabs across the top of the web page. If it is your Portal to which you are referring, I am happy to send you some patient portal instructions to make it easier for you. Thank you!

StarStarStarNo StarNo Star Really don't like the appointment status. —    (Patient since 2006)

Really don't like the appointment status. Appointment was for 10:00, arrived early @ 9;50, (my fault) WAS CALLED BACK TO EXAMINATION ROOM @ 10:45. (your fault). This stinks and if I ran my business appointments as you do my customers would walk out the door (Owner of a DME store.)


Reply

I just hate to hear this Robert and I apologize that we robbed you of your time. I understand you have a business to run and it is critical to stick to appointment times. We are really trying to find solutions to cut down on patient wait time. I am truly sorry and I hope we can make it up to you next time.

StarStarStarStarStar Everyone was nice and friendly.  —    (Patient since 2007)

Everyone was nice and friendly.


Reply

Thank you, Leatha!

StarStarStarNo StarNo Star Response time —    (Patient since 2018)

Difficult to get responses from doctors or staff in timely manner


Reply

Hi David, I hope you felt we did a better job for you yesterday after our discussion. I always appreciate feedback from our patients otherwise we don't know where we need to improve. We will get back with you with the results as soon as we hear! Thanks again for your patronage to CFP.

StarStarStarStarStar  —    (Patient since 2006)

Dr. Close has been my doctor for years. Very pleased with him and his staff.


Reply

We love Dr. Close and his staff. They are a reliable team, that's for sure. Thank you!

StarStarStarStarStar Great office staff and Dr Moody is the best —    (Patient since 2006)

Great office staff and Dr Moody is the best


Reply

Thank you John! Many would agree with you!

StarStarStarStarStar Care from Dr Duff and all of the staff is alway... —    (Patient since 2007)

Care from Dr Duff and all of the staff is always the best. Lots of concerns and handled beautifully


Reply

That's great to hear Stephanie. Thank you for taking the time to give us your feedback.

StarStarStarStarStar The practitioners are wonderful! —    (Patient since 2017)

All of the practitioners my family has seen spend time with us and listen during our appointments. I'm not intimidated to ask questions. They answer them all and thoroughly.


Reply

Makes us happy to hear that you and your family have been pleased with CFP! You all put the Family in Chattanooga Family Practice! We wouldn't be here without you.

StarStarStarStarStar Always fast and easy, love seeing Paige and Dr.... —    (Patient since 2007)

Always fast and easy, love seeing Paige and Dr. Jenkins.


Reply

They make a great team! Thank you, Deborah!

StarStarStarStarStar Everyone is always friendly and helpful. —    (Patient since 2006)

Everyone is always friendly and helpful.


Reply

We appreciate hearing that, Jean. Thanks for taking the time to review.

StarStarStarStarStar  —    (Patient since 2015)

Everyone I’ve encountered here has been kind, considerate, knowledgeable, extremely helpful in every way. Can’t say enough good things about everyone.


Reply

Well, thank you, Keith! We are pleased to hear that you're experience with us meets your expectations!

StarStarStarStarStar Front staff, nurse and md were prompt and very ... —    (Patient since 2018)

Front staff, nurse and md were prompt and very courteous


Reply

Thank you, Ms. Gwendolyn. We appreciate your patronage.

StarStarStarStarStar I love Dr. Hartsfield and his nurse who always ... —    (Patient since 2013)

I love Dr. Hartsfield and his nurse who always make me feel welcome. In the past I was made to feel very uncomfortable at check-in by one of the assistants up front. She spoke to me and others in a negative tone as though we were not going to pay. She was loud so others could hear and it was a very uncomfortable experience. I did not see her on this visit and had a great experience with everyone I came in contact with.


Reply

I'm so glad that you are made comfortable and welcomed by Dr. H and his nurses. I am terribly sorry to hear about the situation with our front desk staff member. We are working to revamp some of the check in process to make it more private for our patients. Again, I apologize if any of us made you uncomfortable. I appreciate this feedback Mary.

StarStarStarNo StarNo Star I like Mark Jenkins and the facility. The only ... —    (Patient since 2015)

I like Mark Jenkins and the facility. The only issue I have is scheduling. It always seems so difficult to get in.


Reply

I'm sorry to hear that Roddey. It's really helpful to schedule your next follow up at your visit so that you've got that time slot you need. We will always accommodate you with another provider if Mark is unavailable in the instance of a short notice appointment.

StarStarStarStarStar No long wait time to see the doctor 👩🏽‍⚕️!  —    (Patient since 2007)

No long wait time to see the doctor 👩🏽‍⚕️!


Reply

I am really pleased to hear this Darlene! Thank you. Our wait time is one area we are working hard to abbreviate.

StarStarStarStarStar CHP is always there for me. —    (Patient since 2006)

CHP is always there for me.


Reply

Oh Ms. Beverly, and CFP always will! Thanks for being a loyal patient to us!

StarStarStarStarStar I’d like to see my blood test results faster. —    (Patient since 2019)

I’d like to see my blood test results faster.


Reply

I hope we got them to you quickly enough! Our records indicate that you were notified of your lab results 3 days after your appointment. If you were not I will make sure we get them to you. I will send them to your portal account now. Thanks for letting us know!

StarStarStarStarStar Dr. Hartsfield is a very dedicated physician —    (Patient since 2006)

Dr. Hartsfield is a very dedicated physician and I have been very fortunate to have him as my Primary Care Give these years.


Reply

Yes he definitely is. Thank you for sharing.

StarStarStarStarStar Entire support team is extremely courteous, hel... —    (Patient since 2014)

Entire support team is extremely courteous, helpful and efficient.


Reply

Thank you Ms. Rhonda! We are striving to be at the top of our game and always appreciate feedback good and bad.

StarStarStarStarStar Always treated with respect. —    (Patient since 2008)

Always treated with respect.


Reply

Ms. Carolyn, that is so nice to hear. We thank you for being a patient of ours.

StarStarStarStarStar Great Doctor! —    (Patient since 2007)

I've been seeing Dr. Drake for about 30 years and I trust him completely!


Reply

We do too! Thank you for taking the time to review.

StarStarStarStarNo Star I was not happy with the 50.00 dollar charge fo... —    (Patient since 2006)

I was not happy with the 50.00 dollar charge for missing an appointment. I never made a habit of missing in 34 years I had been comimg to the office.


Reply

You have been a very loyal patient to us Ms. M! And we do appreciate your patronage. We did implement that policy about 3 years back. I'm sorry that happened. Next time you're in, come by and talk to me. Leslie can tell you where I am. Regards, Jenna D.

StarStarStarStarStar The one thing I look for the most in a doctor's... —    (Patient since 2006)

The one thing I look for the most in a doctor's office is competence because it could mean the difference between life and death. I trust Dr. Duff and her support staff to medically keep me safe.


Reply

Thank you Frederick. Makes us feel good about our staff and proud of our providers.

StarStarStarStarStar I have gone to Dr. Robert Drake and Mark Jenkin... —    (Patient since 2006)

I have gone to Dr. Robert Drake and Mark Jenkins for about 35 years now. I think they are professional, caring, and assist us in having good medical care.


Reply

I couldn't agree more Ms. Margaret! Thank you for taking the time to leave us your feedback.

StarStarStarStarStar Dr Duff and staff are amazing and always meet a... —    (Patient since 2007)

Dr Duff and staff are amazing and always meet all my needs.


Reply

We are fond of that team as well. We appreciate you!

StarStarStarStarStar  —    (Patient since 2015)

Great experience!! Always very helpful.


Reply

Well thank you Martha! Good to hear.

StarStarStarStarStar With my change to a new NP I was impressed with... —    (Patient since 2007)

With my change to a new NP I was impressed with Jasmine where she had reviewed my health History and continued to provide necessary procedures in maintaining the level I need to be on to keep as fit as possible. She is also knowledgeable in the areas of all of my health issues and explained the questions I had very well.


Reply

We are so excited to have added Yasmine to our Practice! I'm glad you felt good about your experience with her!

StarStarStarStarStar Quick in and quick out and everyone is very kin... —    (Patient since 2008)

Quick in and quick out and everyone is very kind.


Reply

Thanks so much Anthony and thank you for being our patient.

StarStarStarStarStar Short waiting time Excellent Dr’s and staff —    (Patient since 2013)

Short waiting time Excellent Dr’s and staff


Reply

Thanks so much Kerry! We take pride in our Providers and staff and strive to be a better practice. We appreciate your feedback.

StarStarStarStarStar Exceptional  —    (Patient since 2017)

I was called back in a timely fashion. My assessment was thorough and all of my questions were answered thoroughly


Reply

Thanks Tiera. We hope we are always accommodating and efficient.

StarStarStarStarNo Star Office is clean and staff are very friendly and... —    (Patient since 2019)

Office is clean and staff are very friendly and knowledgeable....The only problem I had was the wait time....About an hour after my appointment time I finally got in the back...


Reply

I'm sorry to hear about the extended wait time. I know that can happen more often then we like but we are currently looking at ways to improve that for our patients and staff. It puts stress on all involved and we are working on streamlining certain aspects to make your visit more pleasant in that way.

StarStarStarStarStar The staff was courteous and swift just had to w... —    (Patient since 2007)

The staff was courteous and swift just had to wait maybe 10 minutes to be called back to my doctor which his nurses was very prompt


Reply

Glad that you had a good experience with us. We are always working to make our practice better. Thanks for your support!

StarStarStarStarStar Very friendly and helpful staff! —    (Patient since 2007)

Very friendly and helpful staff!


Reply

Thank you! We always enjoy seeing you Judy!

StarStarStarStarStar Dr. Duff and her attending staff are always ful... —    (Patient since 2007)

Dr. Duff and her attending staff are always fully engaged, knowledgeable, and willing to take the time needed to be attentive and reassuring.


Reply

That is always encouraging to hear. We appreciate your patronage!

StarStarStarStarStar .. —    (Patient since 2014)

very pleased to see Dr. Duff, forgot to remind her I need H and H checked in lab, will be doing that on Tuesday.


Reply

Thank you!

StarStarStarStarStar I am always satisfied with the services rendere... —    (Patient since 2007)

I am always satisfied with the services rendered when I come here. The staff from the reception to the doctor are friendly.


Reply

I'm happy to hear this. Thank you Kathy!

StarStarStarStarStar Happy Patient  —    (Patient since 2007)

Everyone was so nice and the visit was not too long. I didn’t have to wait too long to see the PA.


Reply

Great! Glad your experience with us was enjoyable. Thanks for your feedback!

StarStarStarStarStar My Sarah snyder is the best! —    (Patient since 2007)

My Sarah snyder is the best!


Reply

We think so too! Thank you!

StarStarStarStarStar A loyal patient for going on 10 years —    (Patient since 2008)

Dr. Golding has never made me feel rushed and always answers my questions. I always look forward to seeing her. My only suggestions....the exam rooms are too cold. If you ask someone to unclothe and then leave them in an exam room for up to half an hour, please provide a blanket. Also, none of the staff that escorts me into the room have ever introduced themselves. It would be so nice, if before asking you to step on a scale or take your blood pressure, the young woman would say "Good morning, Miss Ice, my name is XXX." (and please always address their seniors as Mrs. or Mr. unless patient instructs them to use their first name...…..I cringe when I see a 20-something call out "Phyllis" to a senior!)


Reply

Hello Ms. Ice, Thank you for your honest and kind feedback. We are aware of the coldness of the rooms. We have been working with our building management company for several months trying to get that fixed. We don't have access to change the temperature. It's all done through HCA. A bit of an inconvenience but they assure us they will get it figured out. My fingers are crossed. Also, I apologize for the lack of introduction by our staff. We will address that and work to correct it. We will see you at your next appointment in a warmer environment!

StarStarStarStarStar Mark was very thorough and provided me with a r... —    (Patient since 2007)

Mark was very thorough and provided me with a relief situation.


Reply

Thanks for sharing Mr. Seymore.

StarStarStarStarStar No wait. Thourgh health review.  —    (Patient since 2008)

No wait. Thourgh health review.


Reply

Thanks for taking the time to review Mr. Phillips!

StarStarStarStarStar Long time patient,very happy. —    (Patient since 2006)

Long time patient,very happy.


Reply

Very glad to hear Mr. Rosenfeld!

StarStarStarStarNo Star Really appreciate Dr Close’s attention to deta... —    (Patient since 2018)

Really appreciate Dr Close’s attention to detail and conclusion. However tends to runs late a lot..


Reply

Thank you for your feedback. Dr. Close is certainly a master of his craft. He is thorough and detailed and that can sometimes put him behind. But he is always consistent with his care and provides the best for all his patients.

StarStarStarStarStar Wonderful treatment from every one —    (Patient since 2012)

Wonderful treatment from every one


Reply

Thank you Mr. Johnson!

StarStarStarStarStar  —    (Patient since 2006)

The staff is very professional.


Reply

Thank you Mr. Yearby! We enjoy seeing you!

StarStarStarStarStar I give you all the five star on everything you ... —    (Patient since 2017)

I give you all the five star on everything you do thank you for everything


Reply

Well thank you kindly Mr. Broyles! We appreciate your continued patronage.

StarStarStarStarStar Dr Moody and his staff have always provided top... —    (Patient since 2006)

Dr Moody and his staff have always provided top shelf health care. I am thankful that the Lord has provided him as my primary healthcare provider.


Reply

Thank you Mr. Weaver, we couldn't agree with you more!

StarStarStarStarStar Great place and wonderful people. —    (Patient since 2006)

Great place and wonderful people.


StarStarStarStarStar Great Care & Support —    (Patient since 2006)

CFP/Dr. Drake has been providing my medical care for over 29 years. I could not ask for better care from doctor or staff. My wife received the same excellent care for almost 19 years before she passed away in 2008. A+++ service and car4.


StarStarStarStarStar ... —    (Patient since 2016)

I am very satisfied with the how professionalism and care of the entire staff .


StarStarStarStarStar Competent professional friendly efficient medic... —    (Patient since 2006)

Competent professional friendly efficient medical service. Couldn’t ask for anything more.


StarStarStarStarStar Good Dr. and good nurse. Keep upthe —    (Patient since 2006)

Good Dr. and good nurse. Keep up the good work


StarStarStarStarStar Very timely and professional.  —    (Patient since 2018)

Very timely and professional.


StarStarStarStarStar Very friendly staff willing to help.  —    (Patient since 2019)

Very friendly staff willing to help.


StarStarStarStarStar Staff and doctors are very friendly and profess... —    (Patient since 2006)

Staff and doctors are very friendly and professional.


StarStarStarStarStar Natalie was great....it’s always difficult to c... —    (Patient since 2006)

Natalie was great....it’s always difficult to change doctors especially being under the fantastic care of Dr. Lord and then Amber so it was great to meet Natalie and connect with her. Hopefully she will be staying .


StarStarStarStarStar The staff was friendly, helpful, and answered e... —    (Patient since 2019)

The staff was friendly, helpful, and answered every question I asked to my satisfaction. I love how Dr. Duff takes time to make her patients feel comfortable and doesn't rush people in and out. She was very thorough and put me at ease.


StarStarStarStarStar I have always had excellent service at this fac... —    (Patient since 2008)

I have always had excellent service at this facility. The physicians are always nice and super helpful


StarStarStarStarNo Star  —    (Patient since 2019)

Can not make the "portal" work. Communicate by mail, please. Impressed with Dr. Close. Very thorough and down to business. I like that. Computer system was down and contributed to long wait time. Suggest all info could have been taken manually and entered later with system up.


StarStarStarStarStar Online is difficult to use —    (Patient since 2015)

Online is difficult to maneuver


StarStarStarStarStar Great place to get quality care.  —    (Patient since 2007)

Great place to get quality care. My wife and I have been patients of Dr. Donald Hartsfield for 30+ years. He is always personable and professional. I appreciate that I feel like he's not only my Dr. but a friend as well. His assistant, Sandy, is outstanding. She too is always personable and professional. She always finds a way to get us in to see Dr. Hartsfield when those unanticipated illnesses arrive. The lab staff and the the front Desk staff, Donna in particular, are helpful and friendly. I trust Chattanooga Family Practice and highly recommend them.


StarStarStarStarStar Friendly, easy check in. Labs were done quickl... —    (Patient since 2011)

Friendly, easy check in. Labs were done quickly with every step advised; great service.


StarStarStarStarStar Staff was very professional and friendly too. —    (Patient since 2016)

Staff was very professional


StarStarStarStarStar I seen Natalie today and she is very nice and v... —    (Patient since 2011)

I seen Natalie today and she is very nice and very concerned with my health she went over everything all my medicine it was a very pleasant visit.


StarStarStarStarStar The Chattanooga Family Practice website is great.. —    (Patient since 2006)

I have always been well taken care of at Chattanooga Family Practice. First by Dr. Brooksbank now by Dr. Moody. All of the nurses are great. I like being able to check my appointment status and lab results online because I am not always at home to receive phone calls.


StarStarStarStarStar Love Dr Golding and Dr McQueen...they listen! T... —    (Patient since 2007)

Love Dr Golding and Dr McQueen...they listen! They don't just whip out a preacription pad.


StarStarStarStarStar Friendly staff and courteousness Dr. Hartsfield... —    (Patient since 2012)

Friendly staff and courteousness Dr. Hartsfield is the best!


StarStarStarStarStar Curtious & quick,very cheerful and friendly —    (Patient since 2006)

Curtious & quick,very cheerful and friendly


StarStarStarStarStar I'm always recommending CFP to my family and fr... —    (Patient since 2009)

I'm always recommending CFP to my family and friends. Several have changed and are now coming there!!! I love Dr Golding dearly and trust her immensely....


StarStarStarStarStar Dr.Drake and his staff are TOP NOTCH! —    (Patient since 2012)

Dr.Drake and his staff are TOP NOTCH!


StarStarStarStarStar  —    (Patient since 2019)

My office visit went very well I received all the help I needed and all the staff was very helpful.


StarStarStarStarStar  —    (Patient since 2019)

My office visit was very helpful, I was given the time needed to ask questions and got the answers needed and medication, the staff was very polite, my visit went very well.


StarStarStarStarStar Very quick and caring Dr and staff  —    (Patient since 2007)

Very quick and caring Dr and staff


StarStarStarStarStar first time there. staff was very helpful. took ... —    (Patient since 2019)

first time there. staff was very helpful. took me in without an appointment. thanks


StarStarStarStarStar I enjoy your practice, appointments are on time... —    (Patient since 2018)

I enjoy your practice, appointments are on time and all staff is kind, polite and helpful


StarStarStarStarStar No problems Dr. Drake cares about my health and... —    (Patient since 2011)

No problems Dr. Drake cares about my health and is a nice man also . the whole staff is friendly .. On my last appointment they are learning a new computer system and i had a unusual wait


StarStarStarStarStar I have recommended Dr. GOLDING and they... —    (Patient since 2009)

I have already recommended Dr. GOLDING and they have been happy.


StarStarStarStarStar Great people, great service, little to no waiti... —    (Patient since 2006)

Great people, great service, little to no waiting for scheduled appointments.


StarStarStarStarStar Great doctors and staff.  —    (Patient since 2009)

Great doctors and staff.


StarStarStarStarStar Nice experience very helpful regarding my healt... —    (Patient since 2019)

Nice experience very helpful regarding my health n continuing medical care


StarStarStarStarStar Dr. Golding was very sensitive to my needs. Due... —    (Patient since 2006)

Dr. Golding was very sensitive to my needs. Due to a recent cancer diagnosis and scheduled surgery, I scheduled this appointment because my blood pressure has been inconsistent. She took the time to explain information and was patience with my numerous questions. Thank you!!


StarStarStarStarStar I LOVE DR DUFF!! I ALWAYS HIGHLY RECOMMEND HER... —    (Patient since 2010)

I LOVE DR DUFF!! I ALWAYS HIGHLY RECOMMEND HER!!


StarStarStarStarStar Didn't have wait long. Kathlyin very efficient ... —    (Patient since 2006)

Didn't have wait long. Kathlyin very efficient and answered all my questions.


StarStarStarStarStar I hate having to give insurance info, residence... —    (Patient since 2006)

I hate having to give insurance info, residence info, etc every time I come in. A simple question of “Is everything the same?” should suffice.


StarStarStarStarStar I saw Natalie and she was a great listener. We ... —    (Patient since 2017)

I saw Natalie and she was a great listener. We talked about my signs and symptoms and she got my prescription sent to the correct pharmacy. I really appreciated how quickly I was seen!


StarStarStarStarStar The office staff are courteous and friendly and... —    (Patient since 2009)

The office staff are courteous and friendly and the medical staff provide attentive excellent service


StarStarStarStarNo Star I thought the care I received was adequate.  —    (Patient since 2018)

I thought the care I received was adequate.


StarStarStarStarStar Staff is very friendly and helpful. Dr Kathlee... —    (Patient since 2017)

Staff is very friendly and helpful. Dr Kathleen Bowers is awesome dr. Definitely would recommend this office


StarStarStarStarStar Dr. Hartsfield is great and me and husband have... —    (Patient since 2006)

Dr. Hartsfield is great and me and husband have been his patience since he came to Chattanooga when he took over for Dr's Brackett and Royal. His nurse Sandy is also great.


StarStarStarStarStar Although they have a very busy practice Dr. Gol... —    (Patient since 2017)

Although they have a very busy practice Dr. Golding takes her time with each patient. I never feel rushed. She really listens and by the time I leave the office my pharmacy is calling me that my scripts are ready! Very efficient too! Staff is very courteous & kind.


StarStarStarStarStar Such a pleasant experience. Every person I enco... —    (Patient since 2019)

Such a pleasant experience. Every person I encountered, from the front desk to the hygienist to Dr Hooper was pleasant, professional and efficient. The appointment started on time, my cleaning was gentle but thorough. I enjoyed my appointment.


StarStarStarStarStar Dr. Drake —    (Patient since 2017)

Always a pleasant experience to see Dr. Drake and his nurses. They are helpful, informative and courteous.


StarStarStarStarStar  —    (Patient since 2016)

Always pleasant coming to this location. Everyone is always friendly and helpful.


StarStarStarStarStar Friendly staff —    (Patient since 2014)

Staff is friendly! Dr Golding is the best! Takes time to talk to you and listens!


StarStarStarStarStar Everyone is very professional and courteous.. —    (Patient since 2006)

Everyone very professional and courteous.


StarStarStarStarStar Have been going here for years never had a comp... —    (Patient since 2013)

Have been going here for years never had a compliant


StarStarStarStarStar Much thankful and appreciative of Family Practi... —    (Patient since 2006)

Much thankful and appreciative of Family Practice's Sarah Snyder and staff! They're always much caring and professional with our health needs! G. Byrd


StarStarStarStarStar Great service, in and oit —    (Patient since 2006)

Great service, in and oit


StarStarStarNo StarNo Star I waited 1 1/2 hrs to see Dr. Close....need I s... —    (Patient since 2007)

I waited 1 1/2 hrs to see Dr. Close....need I say more? No magazines to read in the waiting room. Save TV ads over and over....There was nothing pleasant about the wait.


StarStarStarStarStar Friendly, courteous staff. Little wait time. —    (Patient since 2010)

Friendly, courteous staff. Little wait time.


StarStarStarStarStar Very friendly and seemed concerned with my heal... —    (Patient since 2007)

Very friendly and seemed concerned with my health.


StarStarStarStarStar Very professional and friendly. —    (Patient since 2007)

Very professional and friendly.


StarStarStarStarStar Dr. Hartsfield and staff including receptionist... —    (Patient since 2007)

Dr. Hartsfield and staff including receptionist get 5 stars.


StarStarStarStarStar Dr. Hartsfield and Sandy are great.  —    (Patient since 2013)

Dr. Hartsfield and Sandy are great.


StarStarStarStarStar The staff was very friendly, knowledgeable and ... —    (Patient since 2006)

The staff was very friendly, knowledgeable and efficient. Natalie was very friendly and genuine in her interaction with me.


StarStarStarStarNo Star Feel he did take an interest in finding the pro... —    (Patient since 2006)

Feel he did take an interest in finding the problem and was doing what was best for me.


StarStarStarStarNo Star Not always prompt but was very prompt in gettin... —    (Patient since 2006)

Not always prompt but was very prompt in getting in on a visit that was made in advance.


StarStarStarStarStar friendly staff always ready to help —    (Patient since 2006)

friendly staff always ready to help


StarStarStarStarStar Dr. Drake and Monica are like family. —    (Patient since 2006)

Dr. Drake and Monica are like family.


StarStarStarStarStar Dr. heartsfield has neen my family’s Doctor for... —    (Patient since 2010)

Dr. heartsfield has neen my family’s Doctor for many’ many years and Ms. sandy Childress is like part of my family. I would follow them anywhere. I appreciate them so much. They ate the reason we are patients. The personal relationship and genuine interest for the patient is the game changer. It’s the demeanor and personality of these two people that rule where we go and who we recommend. The healthcare system is oftentimes sadly lacking a teue patient advocate attitude. It’s like we’re a herd of cattle. Dr. H and Sandy kept us coming back.


StarStarStarStarStar Dr duff and her staff is awesome  —    (Patient since 2007)

Dr duff and her staff is awesome


StarStarStarStarStar I love this provider. Everyone is professional ... —    (Patient since 2019)

I love this provider. Everyone is professional yet pleasant. The Doctor who attends my family is knowledgeable, helpful, listens and doesn't make decisions or opinions of his own without completely understanding our needs. The atmosphere is peaceful and calming and everyone is friendly. Their patient portal allows me to have access to the medical staff when I have questions, and they always answer and return my messages. I am very pleased with this provider!


StarStarStarStarStar Dr. Duff is always great. —    (Patient since 2013)

Dr. Duff is always great. If you come in with issue and ?'s you leave confidently knowing what to look for and how to manage your issue and she ans all your ?'s


StarStarNo StarNo StarNo Star My appointment was cancelled by your billing de... —    (Patient since 2007)

My appointment was cancelled by your billing department and I needed my meds refilled. I was leaving on a trip so I went without 3 meds. I am a diabetic and have fibromyalgia and am on 13 different medications. It proves you care more about the almighty dollar than the patient! I rescheduled when I got back into town and was turned away once again because I didn't have the amount of half my bill. I was not skipping out of my bill I have been paying every other month. I am sorry that wasn't good enough for your practice. The liability of turning someone away is greater than the $600 I owe.


StarStarStarStarStar  —    (Patient since 2006)

Exceptional staff. Very professional and friendly environment. Dr. Golding and Natalie PA are very caring and thorough. Great service.


StarStarStarStarStar AWESOME ,EVERONE ARE ALWAYS SO SO HELPFUL AND ... —    (Patient since 2018)

AWESOME ,EVERONE ARE ALWAYS SO SO HELPFUL AND SENSOR -


StarStarStarNo StarNo Star Hard to get a hold of nurse to get lab results.... —    (Patient since 2015)

Hard to get a hold of nurse to get lab results. I still don’t have them.


StarStarStarStarStar I was very pleased with my first visit ty. —    (Patient since 2019)

I was very pleased with my first visit ty.


StarStarStarStarStar Your online presence is a perfect tool to assis... —    (Patient since 2006)

Your online presence is a perfect tool to assist patients to be active in the management of our health at home and also address other healthcare needs that may present.


StarStarStarStarStar Am very pleased with my doctor. My bill has nev... —    (Patient since 2012)

Am very pleased with my doctor. My bill has never been wrong


StarStarStarStarStar Quality time with a Doctor who is a good listen... —    (Patient since 2006)

Quality time with a Doctor who is a good listener


StarStarStarStarStar I have recommended this practice to friends and... —    (Patient since 2007)

I have recommended this practice to friends and coworkers because of the efficiency of the practice as well as the appropriate care. Generally you can get in and be seen by a provider if you are sick and need care same day. Chattanooga Family practice is great.


StarStarStarStarStar The Dr is great. They staff is so kind and fr —    (Patient since 2007)

The Dr is great. They staff is so kind and friendly


StarStarStarStarStar Dr Moody is excellent at listening and then ana... —    (Patient since 2008)

Dr Moody is excellent at listening and then analyzing what need to be done. His "bedside manner" is excellent


StarStarStarStarStar  —    (Patient since 2006)

Been coming there for 25 yrs love it there, the people, and especialy Dr Duff


StarStarStarStarStar Chattanooga Family Practice treats their Patien... —    (Patient since 2016)

Chattanooga Family Practice treats their Patients very well and always tries to make them feel like an individual. This practice listens to individual needs while being professional and efficient.


StarStarStarStarStar Miriam at the front desk on first floor helped ... —    (Patient since 2015)

Miriam at the front desk on first floor helped me get an earlier appointment and was very compassionate. I like the NP Nathalie on the 2nd floor also. everyone is very professional


StarStarStarStarStar Contractor ... —    (Patient since 2019)

As a first time patient I was very pleased with all the staff and facilities. All attitudes were positive and I felt at ease. Doctor Howard and his nurse were good listeners which seems to be hard to find these days. Good job staff!


StarStarStarStarStar I would not go to another doctor by choice. My ... —    (Patient since 2006)

I would not go to another doctor by choice. My whole family loves Dr. Hartsfield.


StarStarStarStarStar The staff was very professional and friendly- R... —    (Patient since 2019)

The staff was very professional and friendly- Ray Howard is very outstanding and professional with me as well.


StarStarStarStarStar Thanks to all the staff! —    (Patient since 2006)

Thanks for the many years you have been our primary care physicians. We have received great care at Chattanooga Family Practice. Many thanks also to Raymond Howard, N.P. He is so thorough, listens and answers all our questions.


StarStarStarStarStar Love this Office , Doctors and PA, ...Very Prof... —    (Patient since 2016)

Love this Office , Doctors and PA, ...Very Professional and Friendly , they take care of me and the In and Out Time is Usually not very long.


StarStarStarStarStar As usual, everything was excellent. —    (Patient since 2016)

As usual, everything was excellent.


StarStarStarStarStar very quick in and out which I was very surprise... —    (Patient since 2010)

very quick in and out which I was very surprised. I thought I would be waiting a lot longer.


StarStarStarStarStar Front desk is always welcoming —    (Patient since 2006)

Front desk is always welcoming and Dr. Moody is always pleasant and the best personable Dr. I have ever been to !


StarStarStarStarStar The practice is great. I have been treated with... —    (Patient since 2016)

The practice is great. I have been treated with care and respect. PS....please fix my portal. Sign on is easy but my lab results won’t open, Thanks


StarStarStarStarStar A Blessing . —    (Patient since 2011)

As always from the receptionist to the nurse to the nurse practitioner and back to the receptionist a very pleasant and productive experience. Thanks and may god bless you all abundantly.


StarStarStarStarStar Very nice, efficient and kno —    (Patient since 2010)

Very nice, efficient and knowledgeable


StarStarStarStarStar 5 Star —    (Patient since 2012)

Everyone in this practice that I have encountered has been friendly, accepting and extremely professional. From the receptionists and the lab techs to the doctors, nurses and PAs, this group of medical professionals is superior.


StarStarStarStarStar I like being able to see my test results and me... —    (Patient since 2016)

I like being able to see my test results and meds on line!


StarStarStarStarStar When I needed help in seeing a Doctor, as my Do... —    (Patient since 2011)

When I needed help in seeing a Doctor, as my Doctor couldn't see me until July, I was able to get an appointment for the next day. Thank you very much!


StarStarStarStarStar Staff always friendly and professional.  —    (Patient since 2006)

Staff always friendly and professional.


StarStarStarStarStar Great people. Friendly, efficient and kind —    (Patient since 2012)

Great people. Friendly, efficient and kind


StarStarStarStarStar  —    (Patient since 2006)

I have been with Chattanooga Family Practice for many years. It's wonderful to have a practice that will work you in as quickly as possible especially if you have problems..They even have a quick care clinic on Saturday for a few hours


StarStarStarStarStar  —    (Patient since 2017)

I find the physicians and staff thorough and very competent. They are conscientious about the care they provide. Always courteous and friendly. I especially like Dr. Golding she takes the time to listen.


StarStarStarStarStar . —    (Patient since 2006)

Dr. Golding not only covers any problem that I have, but goes over reports sent to her from specialist I've seen. I think she is the perfect Family Care physician. She is always pleasant and thorough. As I've grown older, I've selected doctors located close to my home. Dr. Golding is the exception. I value her service and would not want to find a replacement who would be more convenient to my location.


StarStarStarStarStar The entire staff were friendly and pleasant to ... —    (Patient since 2014)

The entire staff were friendly and pleasant to speak with.


StarStarStarStarStar I enjoyed talking with Dr. Close and felted con... —    (Patient since 2019)

I enjoyed talking with Dr. Close and felted confidently in his professionalism.


StarStarStarStarStar Telephone Answering message is way to long. —    (Patient since 2007)

The only problem I have is with reaching someone by phone. I think I know the answering message by heart now. Isn't there any way to bypass the long answering message??


StarStarStarStarStar Doctor and the staff are very helpful and carin... —    (Patient since 2006)

Doctor and the staff are very helpful and caring.


StarStarStarStarStar I have a great Doc.Ramond —    (Patient since 2014)

I have a great Doc.Ramond


StarStarStarStarStar Always a pleasant visit.  —    (Patient since 2015)

Always a pleasant visit.


StarStarStarStarStar Staff is friendly and courteous —    (Patient since 2007)

Staff is friendly and courteous


StarStarStarStarStar The BEST —    (Patient since 2017)

Dr Duff, her PA Katelin and her nurse are all the best anyone could hope for. They are so knowledgeable and compassionate. They really are interested in you personally. I’m so grateful to have found them.


StarStarStarStarStar Ever since I have walked into Dr. Golding's of... —    (Patient since 2016)

Ever since I have walked into Dr. Golding's office I have felt welcomed and also serviced in a professional way. I enjoy my office visits with the doctor and she and I usually get a chuckle about something. Also I want to say that Lisa is her best office staff that I have met and seems to be the consistent at all times so I think you much for her too. Blessings to anyone who reads this. Crystal Jenson


StarStarStarStarStar Dr. Drake and his staff are absolutely wonderfu... —    (Patient since 2006)

Dr. Drake and his staff are absolutely wonderful!


StarStarStarStarStar She took the time to explain well what was goin... —    (Patient since 2016)

She took the time to explain well what was going on with my diagnosis and I felt like I was able to speak freely about what I was going through.


StarStarNo StarNo StarNo Star The service is great, once they finally get to ... —    (Patient since 2014)

The service is great, once they finally get to you! They book your appoint,yet make you wait a long time to be seen. There is no wait on asking for your money though


StarStarStarStarStar Staff was very courteous and professional.  —    (Patient since 2006)

Staff was very courteous and professional.


StarNo StarNo StarNo StarNo Star I have been trying to get a prescription filled... —    (Patient since 2011)

I have been trying to get a prescription filled for three days. I have called 7 times. Walgreens has faced a request 3 times. All of this following an in office visit to get the prescription refilled. Your staff is not helpful. The lady I just spoke with was more concerned about how your office us not at fault and is busy than the comfort and frustration of the patient. She hung up on me. When I tried to call the administrator, it goes to voice mail.


StarStarStarStarStar Dr. Bowers cares about her patients, and believ... —    (Patient since 2017)

Dr. Bowers cares about her patients, and believes in compassionate care instead of just seeing a patient as a paycheck. I love her, she's the best doctor I've ever had!


StarStarStarStarStar Very happy with time and care. —    (Patient since 2006)

Very happy with time and care.


StarStarStarStarStar Doctors and staff are alway's professional and ... —    (Patient since 2006)

Doctors and staff are alway's professional and respectful and caring


StarStarStarStarStar The staff from the receptionist, to the office ... —    (Patient since 2007)

The staff from the receptionist, to the office staff, to the nurses even to the one with the needle that took my blood were fantastic. Even though it might be six months they treat me like I was just there and am family.


StarStarNo StarNo StarNo Star Karen —    (Patient since 2013)

Twice I have arrived to get lab work done that was scheduled at my last appointment 6 months prior and then being told after waiting 30 minutes to get blood drawn that they do not have the lab orders from my doctor.


StarStarStarStarNo Star Need to work on wait time.other than that, gre... —    (Patient since 2017)

Need to work on wait time. other than that, great people


StarStarStarStarStar Wait Time —    (Patient since 2019)

I did not have to wait very long before being seen. I was in and out in about an hour.


StarStarStarStarStar Dr. Hartsfield is always very personable, carin... —    (Patient since 2007)

Dr. Hartsfield is always very personable, caring, thorough and considerate of his patient's time and health.


StarStarStarStarStar Was seen on time. —    (Patient since 2015)

Was seen on time. They listened to my problem and helped me find a solution


StarStarStarStarStar Everyone who works here is friendly and takes g... —    (Patient since 2008)

Everyone who works here is friendly and takes good care of you.


StarStarStarStarStar Wait times usually short. Staff very pleasant, ... —    (Patient since 2007)

Wait times usually short. Staff very pleasant, physicians take time to listen, and answer all questions.


StarStarStarStarStar Very happy with care! —    (Patient since 2007)

I have always been able to get appointment if needed same day. Staff are great & friendly.


StarStarStarStarStar Dr. Duff & staff treat us so special. Could not... —    (Patient since 2006)

Dr. Duff & staff treat us so special. Could not ask for any thing else from them.


StarStarStarStarStar Dr. Moody is one of the most compassionate doct... —    (Patient since 2006)

Dr. Moody is one of the most compassionate doctors I have ever met and the support staff seem like friends.


StarStarStarStarStar I have been a patience of Dr. Hartsfield since ... —    (Patient since 2006)

I have been a patience of Dr. Hartsfield since he has been in Chattanooga.


StarStarStarStarStar Excellent professionalism, combined with even b... —    (Patient since 2007)

Excellent professionalism, combined with even better kindness and support!


StarStarStarStarStar Love the staff, and Dr Drake is awesome! —    (Patient since 2007)

Love the staff, and Dr Drake is awesome!


StarStarStarStarStar I was a new patient. I was treated with respect... —    (Patient since 2019)

I was a new patient. I was treated with respect. Everyone I met was helpful and friendly. The doctor I was asked me new patient information. Then helped me with the reason for todays visit.


StarStarStarStarStar I'm new to the practice as a patient. Every st... —    (Patient since 2019)

I'm new to the practice as a patient. Every staff member has been friendly, helpful and knowledgeable. I'm a hard stick and the phlebotomist accessed my vein on the first try with little pain. Dr. Golding is awesome! She is easy to talk to and listened to my concerns. Very happy so far!


StarStarStarStarStar Review of medical care —    (Patient since 2007)

Urey Professional and friendly staff. I believe my medical needs are being met with care.


StarStarStarStarStar Professional and caring always taking time with... —    (Patient since 2013)

Professional and caring always taking time with the patient and showing concern


StarStarStarStarStar Dr. Moody takes his time to answer my questions... —    (Patient since 2008)

Dr. Moody takes his time to answer my questions and is very thorough.


StarStarStarStarStar Very friendly staff and I don`t have to wait a ... —    (Patient since 2006)

Very friendly staff and I don`t have to wait a long time to see the Dr.


StarStarStarStarStar I love coming to your office. I have been comin... —    (Patient since 2006)

I love coming to your office. I have been coming so long they know me by name , don’t know if that’s a good thing or a bad thing.


StarStarStarNo StarNo Star My wait time is usually too long to recommend r... —    (Patient since 2008)

My wait time is usually too long to recommend right now. I've been in the waiting room up to an hour and a half lately.


StarStarStarStarStar Dr Close and his staff do an excellent job. The... —    (Patient since 2008)

Dr Close and his staff do an excellent job. They go beyond the norm. Wayne Lamb


StarStarStarStarStar Doctor - Patient Trust —    (Patient since 2006)

Dr. Drake has been my doctor for many years. I've never had an issue with him or his staff. I highly trust him with all of my medical needs.


StarStarStarStarStar  —    (Patient since 2006)

Very thorough,focused exam done by Dr. Drake in 30 min... he listened intently, tests ordered & lab work done...very pleased. Nurses very kind & efficient! Myra Kay Randles


StarStarStarStarStar My visit went really well, fast and friendly se... —    (Patient since 2008)

My visit went really well, fast and friendly service.


StarStarStarStarStar Dr. Moody and staff genuinely are concerned abo... —    (Patient since 2016)

Dr. Moody and staff genuinely are concerned about my health and helping me do all I can to remain healthy.


StarStarStarStarStar Absolutely love Dr. DuffHowever the wait times... —    (Patient since 2007)

Absolutely love Dr. Duff However the wait times can be astronomical!


StarStarStarStarStar Professional staff, prompt service, as enjoyabl... —    (Patient since 2015)

Professional staff, prompt service, as enjoyable as possible


StarStarStarStarStar Quick appt. usually not a long wait. Can sched... —    (Patient since 2016)

Quick appt. usually not a long wait. Can schedule an appt. when needed.


StarStarStarStarStar Very Efficient and profe —    (Patient since 2018)

Very Efficient and professional


StarStarStarStarStar Work in appointment was great! —    (Patient since 2010)

Work in last minute appointment, got me in timely manner, friendly, courteous and helpful. For a work-in I was very pleased and surprised how quick I was in and out!


StarStarStarStarStar Best Dr. and staff in Chattanooga  —    (Patient since 2006)

Best Dr. and staff in Chattanooga


StarStarStarStarStar Dr. Drake is brilliant, listens well and cares.... —    (Patient since 2010)

Dr. Drake is brilliant, listens well and cares. Wonderful staff.


StarStarStarStarStar Dr. Moody and his staff are kind, compassionate... —    (Patient since 2009)

Dr. Moody and his staff are kind, compassionate, and provide excellent medical care.


StarStarStarStarStar Painless doctor visits  —    (Patient since 2009)

I am not a fan of going to the doctor but when I have to go to the doctor CFP makes it as painless as possible.


StarStarStarStarStar Excellent care. Best I've seen ever. —    (Patient since 2016)

Excellent care. Best I've seen ever.


StarStarStarStarStar Eveyrone was very kind . —    (Patient since 2007)

Eveyrone was very kind .


StarStarStarStarStar The only thing I would like is the time it take... —    (Patient since 2006)

The only thing I would like is the time it takes to get through to the person who you really need to speak with. I know you are busy but sometimes I am pressed for the information. However, I would not choose another PA other than Sarah and the nurses have always been nice and helpful when I needed.


StarStarStarStarStar I love the staff And their kindness it seems li... —    (Patient since 2014)

I love the staff And their kindness it seems like they’ll go out of their way to help you.


StarStarStarStarStar Dr Duff and her staff are great. I highly recom... —    (Patient since 2007)

Dr Duff and her staff are great. I highly recommend them if you are looking for a Primary care doctor.


StarStarStarStarStar  —    (Patient since 2019)

This was my first appointment with Dr. Close. The whole staff was great. They were very friendly, helpful, patient, & straight forward. Dr. Close is very attentive! He answers your questions professionally, straight forward, & kindly. I highly recommend Chattanooga Family Practice.


StarStarStarStarStar Mark Jenkins and the staff were very prompt, pr... —    (Patient since 2008)

Mark Jenkins and the staff were very prompt, professional and always courteous


StarStarStarStarStar Thanks —    (Patient since 2011)

Great staff very helpful


StarStarStarStarStar I just want to say thanks for taking the time t... —    (Patient since 2010)

I just want to say thanks for taking the time to see me. Everyone was very professional and helped me to feel so much better about the problem at hand.


StarStarStarStarStar Super people  —    (Patient since 2009)

Super knowledge staff. The nurse actually showed some personality.


StarStarStarStarStar Great experience —    (Patient since 2019)

Everyone I encountered in this office was friendly and helpful. Dr Duff, office staff, cray technician, and lab technician were all GREAT!


StarStarStarStarStar Friendly office staff, nurses. Dr. Moody great ... —    (Patient since 2007)

Friendly office staff, nurses. Dr. Moody great Dr. Spends time with you.


StarStarStarNo StarNo Star Friendly office staff, just a reminder please i... —    (Patient since 2010)

Friendly office staff, just a reminder please identify yourself when entering the room and explain your position.


StarStarStarStarStar I have seen Dr. Moody for a lot of years and ha... —    (Patient since 2006)

I have seen Dr. Moody for a lot of years and have always found him to be professional, knowledgeable, pleasant, and thorough. He is careful and pragmatic in the use of laboratory and medicines. I have found him to be right on top of medical acumen.


StarStarStarStarStar Dr. Moody is the best Doctor I've ever met but ... —    (Patient since 2008)

Dr. Moody is the best Doctor I've ever met but the visit would not be enjoyable without Melissa.


StarStarStarStarNo Star  —    (Patient since 2016)

Everyone was very kind and helpful


StarStarStarStarStar Lab Care —    (Patient since 2006)

prompt and friendly check-in and lab care...


StarStarStarStarStar I was exposed to poison ivy for the first time ... —    (Patient since 2019)

I was exposed to poison ivy for the first time in my life! Recently moved to Chattanooga and had not established a doctor yet. Chattanooga Family Practice is a provider on my insurance, I called and they were able to get me an appointment within a few days. I am so grateful! I met with Natalie McQueen NP and she was fantastic! Thank you!!!


StarStarStarStarStar New patient, same day appointment —    (Patient since 2019)

I've been in Chattanooga for 4 years and have hard the worst time finding a good doctor here. My coworker referred me to Chatt. Family Practice and I honestly couldn't thank her enough. They were very thorough and addressed all of my issues. I'm very pleased with the service they provided me & I will continue using them. Raymond Howard, APN treated me and he was absolutely wonderful!


StarStarStarStarNo Star Awsome..Love Galen Medical Group....Been.wirh ... —    (Patient since 2006)

Awsome.. Love Galen Medical Group....Been.wirh them since I was 18. Now 57.


StarStarStarStarStar  —    (Patient since 2018)

Professional, Courteous. I have found Practicioners to be thorough and responses to be timely. I have recommended friends who have expressed their satisfaction with the services they are receiving.


StarStarStarStarStar Friendly, able staff from waiting room to techs... —    (Patient since 2007)

Friendly, able staff from waiting room to techs, nurses and finely the MD


StarStarStarStarStar  —    (Patient since 2019)

Was my first visit. Very pleasant and caring staff. Have found a new home for my medical needs. Really like the doctor, easy to talk with.


StarStarStarStarStar  —    (Patient since 2006)

Dr Duff seems To really care about her patients she always takes extra time very thorough always a blessing


StarStarStarNo StarNo Star Took over an hour to get to the back, then an e... —    (Patient since 2007)

Took over an hour to get to the back, then an extra 30 before the doctor came in


StarStarStarStarStar I always enjoy seeing the staff. Kathleen Bower... —    (Patient since 2008)

I always enjoy seeing the staff. Kathleen Bowers is great. I recommend her to all my friends & coworkers!


StarStarStarNo StarNo Star Wait Time Too Long —    (Patient since 2010)

The wait time was over 40 minutes past my appointment time and I arrived 30 minutes before appointment time. I wasn't called back until I went to the desk and asked when I would be seen. I was then told they were about to call me back. I wonder how long it would have taken had I not gone to the desk and asked? That having been said the doctor, nurse and staff were all professional and friendly.


StarStarStarStarStar Dr. Moody exemplifies what being a family physi... —    (Patient since 2009)

Dr. Moody exemplifies what being a family physician is all about; he combines the art and science of being a doctor to give thorough, trusted, compassionate, and objective care.


StarStarStarStarStar Entire staff always very courteous and very hel... —    (Patient since 2007)

Entire staff always very courteous and very helpful


StarStarStarStarStar  —    (Patient since 2006)

Dr. David Close HAS ALWAYS TAKEN GOOD CARE OF ME AND HIS NURSES ARE ALWAYS FRIENDL AND NICE.


StarStarStarStarStar Family Practice review... —    (Patient since 2006)

Friendly staff, acceptable waiting time, very caring Doctor Moody!!!


StarStarStarStarStar Great Family Practice —    (Patient since 2008)

Called mid-afternoon one day, got appt for 09:30 hrs next day, out if appt by 10:05 hrs. Can't beat this for turn-around time. Plus Ray Howard, Angie and the staff were all professional, courteous and pleasant.


StarStarStarStarStar Friendly staff, prompt in being seen by the doc... —    (Patient since 2018)

Friendly staff, prompt in being seen by the doctor. Dr. Golding is friendly and easy to talk with. She’s thorough and provides good health information.


StarStarStarStarStar Because they really care about your health and ... —    (Patient since 2010)

Because they really care about your health and well being they listen to what you tell them is wrong .Dr.Duff is a super great Doctor Thank you and your staff .Everyone is so nice .


StarStarStarStarStar Excellent care! Very professional and personal.... —    (Patient since 2019)

Excellent care! Very professional and personal. Felt very comfortable for my first visit.


StarStarStarStarStar Love Dr Kaitlyn Bale. So sweet and concerned.  —    (Patient since 2018)

Love Dr Kaitlyn Bale. So sweet and concerned.


StarStarStarStarStar Dr. Moody and his staff  —    (Patient since 2008)

Dr. Moody and his staff provide excellent Healthcare! They are always polite and sincere. I feel very blessed to be under their care.


StarStarStarStarStar Been using Chattanooga Family Practice for seve... —    (Patient since 2016)

Been using Chattanooga Family Practice for several years now. Great Staff, Great Doctors. Highly recommend if you're looking for a doctor.


StarStarStarStarStar Loved the atmosphere and my first visit. Dr. Go... —    (Patient since 2019)

Loved the atmosphere and my first visit. Dr. Golding and Tiffany are awesome.


StarStarStarStarStar office visit...work-in —    (Patient since 2007)

Your office has ALWAYS been very accommodating and accurate, professional service. This last visit was a work-in as I needed help right away. You were there for me. Thanks.


StarStarStarStarStar Dr. Moody is the absolute best!!!  —    (Patient since 2006)

Dr. Moody is the absolute best!!! He genuinely cares about my issues and does all he can to help!! Melissa is fabulous too - I wouldn't know what to do without either of them.


StarStarStarStarStar Retired  —    (Patient since 2019)

Very professional. Very pleased with the results of the visit.


StarStarStarStarStar Very pleased. Appointment was made in a timely... —    (Patient since 2010)

Very pleased. Appointment was made in a timely manner and treatment was prompt and effective


StarStarStarStarStar Office visit  —    (Patient since 2007)

No problem, in and out in less than an hour.


StarStarStarStarStar Dr. Duff is one of a kind doctor - couldn't ask... —    (Patient since 2007)

Dr. Duff is one of a kind doctor - couldn't ask for anyone nicer, more knowledgeable, caring and professional.


StarStarStarStarStar Doctors visit  —    (Patient since 2014)

All around excellent. Thanks again.


StarStarStarStarStar Prompt courteous and professional, as usual.  —    (Patient since 2009)

Prompt courteous and professional, as usual.


StarStarStarStarStar Just all Around good —    (Patient since 2007)

Ease of in and out. Great staff and doctors. Been going there for 25+ years


StarStarStarStarStar Great experience! —    (Patient since 2007)

My first visit with Dr. Close after many years was a very pleasant experience. He was cordial, knowledgeable, patiently answered my questions, listened to everything I had to say and laughed at all my jokes. (I love a doctor with a sense of humor!) His staff was also friendly and efficient. The nurse at the desk was extremely patient and kind and the tech who drew my blood was amazing!"


StarStarStarStarStar Efficient processing and seeing doctor...... —    (Patient since 2007)

I only had to wait about 10 minutes before I was called back to the drs. area. The nurse saw me quickly and updated my medication list, and the doctor came in to see me within 10 minutes. He checked my heart rate in several locations and asked several questions. He tool me off of OTC sudafed and prescribed a Rx for montelukast, 1 tablet a day. All in all, I was in and out and on my way in 40 minutes.


StarStarStarStarStar Dr. Drake and his staff are always very friendl... —    (Patient since 2006)

Dr. Drake and his staff are always very friendly. Caring and understanding of there patients.


StarStarStarStarStar Terrific staff —    (Patient since 2019)

Everyone in the office is so friendly and nice. Kaitlin is great, very thorough.


StarStarStarStarStar I like the fact that I can get an appointment w... —    (Patient since 2016)

I like the fact that I can get an appointment when I need one. They are very personal and the office is very clean.


StarStarStarStarStar Dr. Moody I feel is a very good doctor. He lis... —    (Patient since 2008)

Dr. Moody I feel is a very good doctor. He listens to what I have to say and addresses any of my concerns.


StarStarStarStarStar .... —    (Patient since 2006)

I have been coming to Dr. Drake for many years. He cares about his patients.


StarStarStarStarStar Excellent place to contact when you are having ... —    (Patient since 2006)

Excellent place to contact when you are having health issues b


StarStarNo StarNo StarNo Star Bad day for wait time and impatience. —    (Patient since 2016)

Xray tech was extremely rude to my wife. Lab tech seemed impatient. So much rush and hurry to have to wait so long. It would have been more comfortable in the waiting room than waiting so long in the exam room.


StarStarStarStarStar I did not have an appointment, but I was seen b... —    (Patient since 2006)

I did not have an appointment, but I was seen by a np very quickly


StarStarStarStarStar Cheerful staff —    (Patient since 2012)

The cheerful and helpful staff make every appointment a pleasant and efficient experience. Patients can count on being treated with respect in every area from reception to lab.


StarStarStarStarStar Chattanooga Family Practice. —    (Patient since 2016)

Professional, knowledgeable, kind and caring. Would be proud to refer others to this Practice!


StarStarStarStarStar Best Family Practice  —    (Patient since 2006)

Staff is always friendly and helpful. My family has been with Dr. Robert Drake since 1987. We would never choose to go any other family practice. Sarah Snyder, NP, is very knowledgeable and the best. The nurses are exceptional. This is the most caring MD, NP, and nurses anywhere. They go many extra miles to help. A million thanks could never be enough.


StarStarStarStarStar . —    (Patient since 2006)

Dr. Moody is the BEST!!! He has taken care of me and my husband for years. I referred my father and step mother, my sister and her entire family, my brother and his entire family. My daughters and their families. We will keep referring to him!


StarStarStarStarStar To a person, everyone at the practice is helpfu... —    (Patient since 2018)

To a person, everyone at the practice is helpful and attentive to my needs.


StarStarStarStarStar A true Family Practice —    (Patient since 2008)

I've been going to Chattanooga Family practice for several years. I'm relatively healthy and don't go a lot, but every time I do, I feel very welcome and appreciated. Great people and great doctors!


StarStarStarStarStar  —    (Patient since 2006)

Saw Dr. Moody. He was so nice & concerned for my well being. His staff is so friendly.


StarStarStarStarStar always excellent service. Get me in and out qu... —    (Patient since 2006)

always excellent service. Get me in and out quickly.


StarStarStarStarStar Dr.Hartstfield is the BEST! —    (Patient since 2006)

I've been a patient of Dr Hartsfield's for over 25 years. Truly one of the best doctors in the United States.


StarStarStarStarStar Beth and I came from Jacksonville Fl and really... —    (Patient since 2018)

Beth and I came from Jacksonville Fl and really had a hard time finding a PCP that has helped us the way Dr. Golding has......we wandered aimlessly trying to find someone and we are so thankful for the personal care and interest she and the staff show to us. Thank you for all that you do and your dedication to the medical field.


StarStarStarStarStar Dr. and staff were professional and courteous. ... —    (Patient since 2015)

Dr. and staff were professional and courteous. I was happy with my visit, just cold in the paper gown while waiting on doctor. But I like the new Dr. So far!


StarStarStarStarStar As long as I can navigate this and find you, it... —    (Patient since 2007)

As long as I can navigate this and find you, it is fine


StarStarStarStarStar Great Doctor, wonderful staff. Thanks for taki... —    (Patient since 2009)

Great Doctor, wonderful staff. Thanks for taking care of me.


StarStarStarStarStar Like to thank people for doing a good job. —    (Patient since 2006)

Like to thank people for doing a good job.


StarStarStarStarStar I really really like not haveing to fill the p... —    (Patient since 2019)

I really really like not haveing to fill the paper because everything done on the computer just confirm and I love alot soooo much easier for the patient


StarStarStarStarStar Dr. Hartsfield is very good and makes visit ver... —    (Patient since 2010)

Dr. Hartsfield is very good and makes visit very enjoyable.


StarStarStarStarStar Staff friendly and willing to listen and help. ... —    (Patient since 2006)

Staff friendly and willing to listen and help. Doctor is knowledgeable.


StarStarStarStarStar This practice is great! Very little wait time, ... —    (Patient since 2007)

This practice is great! Very little wait time, cheerful and friendly staff, knowledgeable and caring physicians/nurses


StarStarStarStarStar professional considerate and caring —    (Patient since 2015)

professional considerate and caring


StarStarStarStarStar  —    (Patient since 2018)

Absolutely love it. I really appreciate getting in so fast. Kaitlin is wonderful.


StarStarStarStarStar Always able to get appointment in time frame re... —    (Patient since 2008)

Always able to get appointment in time frame requested and never have to wait more than 10 - 15 min in waiting room. Personnel very friendly and helpful.


StarStarStarStarStar sick a few days and getting worse, I was very i... —    (Patient since 2018)

sick a few days and getting worse, I was very impressed that your practice could see me same day that I called


StarStarStarStarStar I was treated very nice as always. Thank you! —    (Patient since 2011)

I was treated very nice as always. Thank you!


StarStarStarStarStar Absolutely love Ray Howard. He really listens ... —    (Patient since 2017)

Absolutely love Ray Howard. He really listens to me. Takes a real interest in my health.


StarStarStarStarStar Dr. Duff is the greatest! —    (Patient since 2006)

Dr. Duff is the greatest!


StarStarStarStarStar Good practice —    (Patient since 2008)

Been a patient of Dr. Moody for years. He's thorough and competent. Had flu symptoms today. They worked me in with the nurse practitioner Ken Howard. They did flu test and confirmed flu type A and prescribed Tamiflu. This is a good practice.


StarNo StarNo StarNo StarNo Star I will not recommend who I saw on Monday. He do... —    (Patient since 2006)

I will not recommend who I saw on Monday. He does not listen to patients nor take into consideration their history.


StarStarStarStarStar All of the staff are extremely courteous and fr... —    (Patient since 2010)

All of the staff are extremely courteous and friendly!


StarStarStarStarStar Great place —    (Patient since 2007)

Dr Moody is the best! He took care of my stepdad for years and was recommended to me as a PCP. He is really good at what he does. I was very sick a couple years ago and he was so caring and kept me from becoming too alarmed or scared. The front desk staff is wonderful. The wait is never too long. Yesterday I got called back as I was finishing up at the desk. I never even had to wait. Ive seen a few of the other doctors and like them as well.


StarStarStarStarStar Very good service. I have been seeing Dr. Drake... —    (Patient since 2010)

Very good service. I have been seeing Dr. Drake and Sarah Snyder for the past few years and they are really well-informed and friendly people.


StarStarStarStarStar Quick Response! —    (Patient since 2017)

I received a return call from my physician very quickly after communicating through the patient portal about a potential medical emergency, and after normal office hours. It was determined that an ER visit wasn't required and I was able to get into the office the very next morning for tests. Amazing care and concern that was greatly appreciated.


StarStarStarNo StarNo Star NP was very attentive with excellent bedside ma... —    (Patient since 2019)

NP was very attentive with excellent bedside manner however the rest of the office not so much.


StarStarStarStarStar great doctors! —    (Patient since 2007)

Great visit. Kaillyn and staff were great!


StarStarStarStarStar Very Pleased  —    (Patient since 2019)

I was very pleased with how thorough everyone has been in my experience.


StarStarStarStarStar Dr. Moody is excellent  —    (Patient since 2014)

Dr. Moody is very thorough


StarStarStarStarStar Was very Pleased with the entire staff very IMP... —    (Patient since 2019)

Was very Pleased with the entire staff very IMPRESSED WITH MARK HENKINS


StarStarStarStarStar Staff very friendly and knowledgeable and they ... —    (Patient since 2011)

Staff very friendly and knowledgeable and they really do care about their patients. Doctor Moody is the best.


StarStarStarStarStar LOVE Dr Golding.....easy to speak with as well ... —    (Patient since 2017)

LOVE Dr Golding.....easy to speak with as well as showing concern for my needs.


StarStarStarStarStar Friendly, caring and quick.  —    (Patient since 2011)

Friendly, caring and quick.


StarStarStarStarNo Star Dr. Golding has always been very professional a... —    (Patient since 2016)

Dr. Golding has always been very professional and actually listens to questions I ask and treats me as a doctor should--she is an advocate for my health and in turn, listens and gives advice to how I can improve my well-being. She is busy I know and although she sometimes seems "rushed" like most doctors, she always takes the time to focus on me and my visits to her.


StarStarStarStarStar Ms. McQueen was so helpful. I can in with a pos... —    (Patient since 2006)

Ms. McQueen was so helpful. I can in with a possible broken foot and was treated quickly.


StarStarStarStarStar  —    (Patient since 2019)

Nurse was helpful and friendly. I liked Raymond Howard. Will continue to see him.


StarStarStarStarStar Very clean office and waiting room,the wait is ... —    (Patient since 2019)

Very clean office and waiting room,the wait is very minimal it's in and out the professional team takes pride in their patients


StarStarStarStarStar Very positive, from the overall quality from th... —    (Patient since 2016)

Very positive, from the overall quality from the various service providers (from the parking to the check in staff, to the waiting area-especially the separate 'sick' area-to the effort to be responsive to my time, and excellent service provided by the professional staff-nurses, and doctor (love Dr. Moody who works hard at providing relevant, meaningful, thoughtful and useful information and insight with regard to MY PARTICULAR situation). Keep up the fine work!


StarStarStarStarStar My visit —    (Patient since 2019)

When I arrived at the doctor's office I thought I was going to wait for a long time but I did not. Check in was easy and the Doctor was able to help me.


StarStarStarStarStar Dr. Duff is a great doctor! —    (Patient since 2006)

Dr. Duff is a great doctor!


StarStarStarStarStar Friendly and courteous service. Attention to d... —    (Patient since 2006)

Friendly and courteous service. Attention to detail and patient’s concerns.


StarStarStarStarStar I really love Dr Golding, as she listens to me ... —    (Patient since 2010)

I really love Dr Golding, as she listens to me and I feel I can talk to her about anything.


StarStarStarStarStar Always friendly , thoughtful, clearly explained... —    (Patient since 2006)

Always friendly , thoughtful, clearly explained every 4-6 month of my last visit and checkup and send me the Lab. test report.


StarStarStarStarStar I’ve never been to a more efficient office. —    (Patient since 2019)

I’ve never been to a more efficient office. I didn’t have to fill out the same paperwork 5+ times, the staff was excellent and friendly, and I didn’t spend an hour waiting to be seen like every other office I’ve ever visited, doctor and nurse staff was attentive and informative, and the super friendly reception was worthy of praise. For once I didn’t feel like I was ruining someone’s day by going to the doctor! The norm seems to be long wait times with rude and unhelpful and unprofessional staff, this office has set the bar for me. I highly recommend this office.


StarStarStarStarStar ... —    (Patient since 2014)

Believe it or not it is a pleasure to come to your office. The only issue I have is the last Phlebotomist really jabbed her needle to hard and left a huge bruise and a knot. I think she went through the vein..very painful.


StarStarStarStarNo Star I LOVE Natalie and would recommend her to anyon... —    (Patient since 2015)

I LOVE Natalie and would recommend her to anyone, but The Patient Portal is pretty awful. The front page hasn't been updated since 2017. I see no reason for this. The other portals I use work well, consistently. And sometimes, walking back into the examination area can trigger nausea for those of us who suffer from IBS. Lunches should be prepared in another area. I dread this if I have an after lunch appointment.


StarStarStarStarStar I am always treated very kindly and with genuin... —    (Patient since 2014)

I am always treated very kindly and with genuine concern for whatever my visit if for.


StarStarStarStarStar Professional and Caring Treatment.. —    (Patient since 2013)

Natalie Mcqueen and the staff at Chattanooga F P, have always been very professional and caring, and with my latest visit, it continues to be the same!


StarStarStarStarStar  —    (Patient since 2006)

Professional, friendly, goes out of there way to fine the problem and apply/recommend solutions. The best of the best!!!!!!!!!!!!!!!!


StarStarStarStarNo Star Good Dr BAD BLOODWORK GIRL!!! —    (Patient since 2012)

Good Dr BAD BLOODWORK GIRL!!!


StarStarStarStarStar Love this office always friendly service and ca... —    (Patient since 2007)

Love this office always friendly service and caring health providers.


StarStarStarStarStar Have been seeing Dr. Duff for many years  —    (Patient since 2007)

Have been seeing Dr. Duff for many years and would not think about seeing anyone else. She is fantastic. I can talk to her about anything and feel very comfortable. Dr. Duff is an extraordinary doctor.


StarStarStarStarStar My visit was thorough, pleasureable, and done i... —    (Patient since 2006)

My visit was thorough, pleasureable, and done in a timely manner.


StarStarStarStarStar Dr. Drake and his staff are run a PCP operation... —    (Patient since 2006)

Dr. Drake and his staff are run a PCP operation


StarStarStarStarNo Star I was attended well by the physician and prescr... —    (Patient since 2017)

I was attended well by the physician and prescribed the medication in time.l am going on to recover from my sickness.thsnk you for great service. ELIJAH


StarStarStarStarStar Review —    (Patient since 2011)

Mark Jenkins is always responsive to me when I call. I always get an appointment. He is kind & courteous as is Page. I feel like I am important and my health is important to him.


StarStarStarStarStar Always excellent experience with Sarah  —    (Patient since 2013)

Always excellent experience with Sarah


StarStarStarNo StarNo Star Doctors could take more time talking and explai... —    (Patient since 2015)

Doctors could take more time talking and explaining conditions with patients. It seems so rushed once the doctor comes in.


StarStarStarStarStar Always a great experience —    (Patient since 2015)

Always a great experience


StarStarStarStarStar Listened to my concerns and acted upon them. —    (Patient since 2019)

Listened to my concerns and acted upon them.


StarStarStarStarStar I've always been very pleased with with their q... —    (Patient since 2006)

I've always been very pleased with with their quality care.


StarStarStarStarStar Dr. Jenkins and Paige always very professional ... —    (Patient since 2006)

Dr. Jenkins and Paige always very professional and easy to work with


StarStarStarStarStar Always courteous and pleasant —    (Patient since 2007)

Always courteous and pleasant


StarStarStarStarStar  —    (Patient since 2007)

I love my doctor Dr Duff And Dr. Barlow


StarStarStarStarStar Highly recommend.. —    (Patient since 2006)

I have been going to Chattanooga Family Practice for over 10 years. Many in my family also go. They have a great staff. They are friendly and willing to work with you on scheduling appointments. They have an office manager to handle complaints. I highly recommend considering them if you are looking for a new doctor


StarStarStarStarStar Always friendly and listen when you explain wha... —    (Patient since 2015)

Always friendly and listen when you explain what is going on


StarStarStarStarStar Very friendly, and people passionate  —    (Patient since 2018)

Very friendly, and people passionate


StarStarStarStarStar Love this place and Dr Hartsfield —    (Patient since 2014)

Love this place and Dr Hartsfield


StarStarStarStarStar I trust Mark Jenkins, PA and his staff. He is ... —    (Patient since 2013)

I trust Mark Jenkins, PA and his staff. He is very easy to talk to and has always given me excellent treatment.


StarStarStarStarStar Everyone is so helpful and friendly!!  —    (Patient since 2015)

Everyone is so helpful and friendly!!


StarStarStarStarStar Friendly staff. I am always seen in a timely ma... —    (Patient since 2013)

Friendly staff. I am always seen in a timely manner.


StarStarStarStarStar Dr Drake and his staff  —    (Patient since 2006)

Dr Drake and his staff are always there for me to provide the best care they can for any health issues I have or have ever had. I appreciate each and everyone and thank them.


StarStarStarStarStar Love going to the Dr. Duff she is a wonderful d... —    (Patient since 2006)

Love going to the Dr. Duff she is a wonderful doctor wouldn't have anyone else


StarStarStarStarStar The staff is always very nice and helpful. The ... —    (Patient since 2007)

The staff is always very nice and helpful. The wait time was not long at all . Dr Duff has been my Dr. for many years . I only wish she would come to the other side of the river ( Hixson )


StarStarStarStarStar Excellent staff and always friendly. Was in and... —    (Patient since 2008)

Excellent staff and always friendly. Was in and out very quickly.


StarStarStarStarStar Mark Jenkins and Staff are very caring! —    (Patient since 2006)

Mark Jenkins and Staff are very caring!


StarStarStarStarStar always pleased with doctors and staff —    (Patient since 2006)

always pleased with doctors and staff


StarStarStarStarStar It was my first visit. I was very please with D... —    (Patient since 2010)

It was my first visit. I was very please with Dr. Moody and his staff. He was highly recommended by some friends of mine. I had lost my primary care Dr. and Dr. Moody was kind enough to accept me.


StarStarStarNo StarNo Star Dr. Duff. —    (Patient since 2006)

After being a patient of Dr. Duff’s since around 1999 I have been demoted to seeing an NP. Makes me sad


StarStarStarStarStar Recommendation —    (Patient since 2009)

The office and medical staff are attentive, courteous and friendly. They provide a personal touch and I am confident in my care. I would recommend them to any and everyone.


StarStarStarStarStar My first time at this practice. They treated me... —    (Patient since 2006)

My first time at this practice. They treated me like I had been there for 20 years.


StarStarStarStarStar Very caring staff —    (Patient since 2017)

Raymond Howard and Angie were very caring and helpful in helping me. The staff at Chattanooga Family Practice are awesome.


StarStarStarStarStar I was impressed with Dr. Howard. It was my firs... —    (Patient since 2006)

I was impressed with Dr. Howard. It was my first visit and he seemed to really care about his patient. I would recommend him.


StarStarStarStarStar Love Dr. Drake and all his staff. They treat me... —    (Patient since 2006)

Love Dr. Drake and all his staff. They treat me like a family member!


StarStarStarStarStar I love early morning appointments. Was in and ... —    (Patient since 2016)

I love early morning appointments. Was in and out in a timely manner. Staff is courteous and professional. Dr. Duff is always very attentive, really listens and very thorough.


StarStarStarStarStar Never a long wait. I get an appointment when I ... —    (Patient since 2006)

Never a long wait. I get an appointment when I need one. Outstanding Doctor.


StarStarStarStarStar I have always been treated with kindness and re... —    (Patient since 2016)

I have always been treated with kindness and respect. Dr Duff and NP Lauren are timely and efficient, yet I do not feel hurried when I am there. They listen to any issues I have and address them promptly. I am so glad they were recommended to me by another patient!


StarStarStarStarStar I always leave feeling like I have been treated... —    (Patient since 2006)

I always leave feeling like I have been treated well by everyone I deal with. I feel very comfortable going there.


StarStarStarStarStar Very professional and good people at Chattanoog... —    (Patient since 2007)

Very professional and good people at Chattanooga Family Practice.


StarStarStarStarStar Dr. Duff and staff makes you feel very special.... —    (Patient since 2006)

Dr. Duff and staff makes you feel very special. When you are an older person it means a lot to them.


StarStarStarStarStar My family has been coming to Chattanooga Family... —    (Patient since 2007)

My family has been coming to Chattanooga Family Practice for years. Dr. Moody is our primary physician. He treats us like family. Very professional, very thorough, and provides excellent care.


StarStarStarStarStar Everyone was pleasant very professional Dr.Clos... —    (Patient since 2019)

Everyone was pleasant very professional Dr.Close and his team was amazing


StarStarStarStarStar Love the staff and Dr. Golding . —    (Patient since 2015)

Love the staff and Dr. Golding .


StarStarStarStarStar I have been a patient of Dr.Drake for 34 years.... —    (Patient since 2006)

I have been a patient of Dr.Drake for 34 years. I have seen Sarah Snyder a number of times also. I am happy with my care.


StarStarStarStarStar Dr Duff is an AWESOME doctor. I TOTALLY trust a... —    (Patient since 2006)

Dr Duff is an AWESOME doctor. I TOTALLY trust anything she tells me. Also, she does NOT have a God complex like some doctors do. She does NOT make you feel less than intelligent than she is, she listens to you and goes into detail, making sure you understand her when she is explaining things. I have had other doctors diagnose me COMPLETELY incorrectly and go to her and in a matter of minutes, she knows what the problem is. She KNOWS her stuff!! I have total faith in Dr Siobhan Duff!!


StarStarStarStarStar Coming to Family Practice from a long term rela... —    (Patient since 2019)

Coming to Family Practice from a long term relationship with a primary doctor, I was treated with great professionalism. Being a little wary of starting with a new doctor, my fears faded as soon as Angie called my name. She was wonderful and we struck up a quick friendship. I was further delighted to meet Raymond. I am not forward to being sick ever, but I feel sure I have found a great group to keep up with my health and share growing older together!


StarStarStarStarStar Dr Hartsfield and Sandy always take time to exp... —    (Patient since 2006)

Dr Hartsfield and Sandy always take time to explain things. I appreciate there time and have never been disappointed.