Carolinas Dental Center Matthews

Dr. Christopher Phelps

Star Star Star Star Star 626 Reviews

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Reviews

StarStarStarStarStar This is a great practice staffed with great peo... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

This is a great practice staffed with great people that make you feel at ease and welcome.


StarStarStarStarStar Always a good experience... everyone understand... —    (Patient since Fri Mar 17 00:00:00 MDT 2017)

Always a good experience... everyone understands all my fears and needs and make me feel very comfortable. Thanks !


StarStarStarStarStar Dental excursion  —    (Patient since Tue Sep 04 00:00:00 MDT 2012)

Very disagreable experience, but Doc Phelps and excellent staff staff enabled me to happily survive 🙂 Enjoyed the Mozart, Chopin, Bach, and Beethoven.


StarStarStarStarStar I felt the treatment I received at Carolinas De... —    (Patient since Tue Apr 25 00:00:00 MDT 2017)

I felt the treatment I received at Carolinas Dental Center was 5 stars.


StarStarStarStarStar I really have been dissatisfied with my service... —    (Patient since Fri Jun 02 00:00:00 MDT 2017)

I really have been dissatisfied with my service there. After having a molar removed the to a fracture I notice a scrap on the molar beside the tooth pulled. I'm sure it was the elevator used to remove my cap. They put sutures in to close the gum, they never told me to come back to have it removed. I assumed it was chromic suture or something dissolvable. I was wrong, it got swollen. When I came back one of the assistant said that should have come out a week ago. They then told me my i mpllant would be put in in three weeks. They called the day of my appointment and said they had a mistake, it would be three months. The made me an appointment for an xray a few weeks before my implant. When I came in they said it was a ct scan. Finiacally there is a difference between an xray and ct scan. After my appointment they said they would send me a treatment plan so I would know my balance by Monday. I have been waiting now A week. This office is very unorganized, making me take a pause. I don't know if I want to finish this treatment plan with this organization. I have not been satisfied.


StarStarStarStarStar Probably 6-7 years and I drive from Albemarle NC. —    (Patient since Tue Feb 05 00:00:00 MST 2013)

Many years of top notch professional service.


StarStarStarStarStar 1st time to Carolinas Dental Center and it was ... —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

1st time to Carolinas Dental Center and it was great! Going to a dentist is not my favorite thing and the entire staff was warm and welcoming. Dr. Phelps took time to personally explain my procedures and answer all my questions.


StarNo StarNo StarNo StarNo Star Made appointment (Consult) to discuss dental wo... —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Made appointment (Consult) to discuss dental work needed. After filling out a tremendous amount of paperwork was called back, nice young lady started asking questions, then said they needed x-rays to the tune of $120. I explained this was a consult only where I was promptly told Dr. would not see me without x-rays. Again I just wanted to talk to Dr. to see what my options were. At that point I was not going to pay $120 for 10 minutes of her time and walked out. I will be going back to a dentist in Greensboro where I can get straight answers without having to pay for it. It all about the money.


StarStarStarStarStar 10/10 —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

I had a great experience, as always. I always get the highest quality care and this time I also received some of the best advice for maintaining my own dental health between appointments.


StarStarStarStarStar Excellent care —    (Patient since Thu May 01 00:00:00 MDT 2014)

I have been going for a few years now and really like my hygienist, Barbara. She is so wonderful and I wouldn't want to go to anyone else.


StarStarStarStarStar Great informative visit —    (Patient since Tue Aug 01 00:00:00 MDT 2017)

I was able to see Dr Phelps very close to my scheduled time. The information he shared with me was valuable in my decision making process.


StarStarStarStarStar Your care for my husband has been amazing. Robi... —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

Your care for my husband has been amazing. Robin and I both are blown away by your genuine kindness and caring. Thank you from the bottom of our hearts. You have everything taken care of seemingly before we can even get to the receptionist desk. I love the communication that your online presence affords all of your patients. Sincerely, Judy D.


StarStarStarStarStar Best Dental Practice - Great for kids too! —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

We moved our young teen from the Pediatric dentist to Carolinas Dental Center. At almost 14, he was ready and had a good experience. All the staff, hygienist, and the doctor are very friendly and professional. They take the time to explain everything and make you feel very comfortable. Too, they don't push you into having things done. They give you time to make decisions about what you want to do and when.


StarStarStarStarStar Excellent - as always! I never thought a visit... —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Excellent - as always! I never thought a visit to the dentist could be painLESS ... but each and every visit to you proves me wrong.


StarStarStarStarStar Carolinas Dental Center has by far been the bes... —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

Carolinas Dental Center has by far been the best dentist office I've visited. They always are friendly and willing to work with scheduling. The two dentists I've seen have been amazing any work done has been too notch!


StarStarStarStarStar I love the care from Barbara, the Dental Hygien... —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

I love the care from Barbara, the Dental Hygienist, and Dr. Kendrick, the Dentist. Both are absolutely awesome, knowledgeable, and so very professional.


StarStarStarStarStar Another great checkup.... —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

Another great checkup.... I had the first appointment in the mornings and was greeted warmly as per usual. Barb was fantastic per usual (I've been a patient for years). She normally gives me a morning appointment and I try to come in early so it's a great way to start the day.


StarStarStarStarStar Professional yet friendly. —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Definitely a place I would recommend and a five star way to run a business and yet make your patients feel "part of the family "


StarStarStarStarStar These people really care! —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

I do not have the words to say what I want to say! I am Robins wife Judy, Robin has suffered for years with his teeth, with no way to do anything to change the situation except pray. The treatment was cost prohibitive. I know Dr. Phelps through a family friend. I know him and his practice to be very kind and professional also they offer great programs to help people.


StarStarStarStarStar I was very pleased with the dental care I received —    (Patient since Mon Dec 08 00:00:00 MST 2014)

I was very pleased with the dental care I received from Dr Kendrick.


StarStarStarStarStar Best dentist office ever! —    (Patient since Thu May 24 00:00:00 MDT 2012)

Best dentist office ever!


StarStarStarStarStar Appointment  —    (Patient since Fri Jan 04 00:00:00 MST 2013)

Ms. Barbara was absolutely amazing.


StarStarStarStarStar Ralph C. Wagner —    (Patient since Fri Jun 02 00:00:00 MDT 2017)

The visit was very good. The only complaint I have is with the incoming paper work. The writing of your name and address should be limited too one time only. These forms should be available on line to fill out before hand.


StarStarStarStarStar Very favorable initial visit and reception. —    (Patient since Tue May 23 00:00:00 MDT 2017)

Very favorable initial visit and reception.


StarStarStarStarStar No more fear.... —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

Thanks to your staff, I am not nearly afraid of a Dentist as I used to be. Your are a very caring staff of professionals that I would recommend to anyone that has a fear like I had. Thank you again.


StarStarStarStarStar I just got the 'works' of a cleaning done...:) —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

I always enjoy coming in. I'm treated like a king. Well I don't have any fillings and so no one is drilling on me so I think that helps makes the visit pleasurable :).


StarStarStarStarStar Friendly staff, clean office, in and out quickl... —    (Patient since Fri May 12 00:00:00 MDT 2017)

Friendly staff, clean office, in and out quickly!


StarStarStarStarStar  —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

I absolutely love Jessie! She is quick and thorough and always a pleasure! Kudos to Jessie at the Matthews location!


StarStarStarStarStar Please Don't Make Any Changes! —    (Patient since Wed Feb 17 00:00:00 MST 2016)

I cannot think of a single thing that I would change to enhance the patient's experience at your office. Everyone is polite, knowledgeable and professional. I wouldn't dream of going anywhere else for my dental care.


StarStarStarStarStar It's always a great experience! Everyone is sup... —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

It's always a great experience! Everyone is super nice.


StarStarStarStarStar Best experience ever - absolutely no pain at al... —    (Patient since Fri Jul 31 00:00:00 MDT 2015)

Best experience ever - absolutely no pain at all - I usually get very stressed - but the was a very positive experience.


StarStarStarStarStar Beautiful office in a beautiful neighborhood. T... —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Beautiful office in a beautiful neighborhood. The staff were friendly and eager to help. They were kind and explained thoroughly what steps needed to be taken to restore me back to good dental health with a great looking smile.


StarStarStarStarStar Carolinas Dental has been my dental health care... —    (Patient since Fri Jul 26 00:00:00 MDT 2013)

Carolinas Dental has been my dental health care provider for five years now. Funny thing is I moved from the Charlotte area almost two years ago! It's now a three-hour car drive for me to get there and back, but the expert care I receive in such a welcoming, calming, and friendly environment makes it well worth the trip. Kudos to the entire team at Carolinas Dental!


StarStarStarStarStar  —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

This is how I found you and now have a dental office for life .


StarStarStarStarStar I like this practice.  —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

I like this practice. In particular, it's good to have more than one go-to dentist in case my principal dentist is unavailable (since dentists are entitled to vacations and other outages), and that has happened twice for me -- with very good results with the other dentists of this practice.


StarStarStarStarStar 5 stars —    (Patient since Mon Dec 10 00:00:00 MST 2012)

Should have six stars for the best Doctor and best staff anywhere!


StarStarStarStarStar Always a great experience! Thank you! —    (Patient since Sat Feb 06 00:00:00 MST 2016)

Always a great experience! Thank you!


StarStarStarStarStar I've been a patient of Carolinas Dental Center ... —    (Patient since Wed Jun 20 00:00:00 MDT 2012)

I've been a patient of Carolinas Dental Center for well over 20 years. They have always taken good card of me, and I have no plans of switching.


StarStarStarStarStar Simply the BEST! —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

I always feel really welcome, like they're waiting just for me and my procedure. The entire team just works well together from the time you enter till the time you leave. You're in great hands here! Very professionally and up to date, yet it feels like you're surrounded by family! I would highly recommend. Dr. Naz and her staff are wonderful & Marissa is a great dental hygienist!


StarStarStarStarStar Out of all the dental offices I've been to, Car... —    (Patient since Mon Jul 09 00:00:00 MDT 2012)

Out of all the dental offices I've been to, Carolina Dental Center is the BEST !! Everyone is friendly & caring, that makes for a pleasant experience. Thank you to everyone at Carolina Dental Center !!


StarStarStarStarStar I wouldn't go anywhere else! —    (Patient since Tue Feb 25 00:00:00 MST 2014)

I have been coming to Dr. Grimes for the past several years. I am confident in his work and always leave with a smile.


StarStarStarStarStar New state, New Dentist. Found a wonderful place!  —    (Patient since Wed Feb 01 00:00:00 MST 2017)

We recently moved to N.C. and I left a great dentist back in N.J. I was worried about finding a new dentist, especially since I didn't know of anyone to give me a referral. With Gods help I found this wonderful office with a friendly competent staff. They have helped me tremendously with all my dental problems and I'm happy to say, I have found a new home! Thank You Carolinas Dental Center, Dr. Almohammadi, and God


StarStarStarStarStar Very friendly and excellent experience overall.... —    (Patient since Fri Jan 29 00:00:00 MST 2016)

Very friendly and excellent experience overall.


StarStarStarStarStar Office visit —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

I received a very thorough cleaning, and it was handled professionally. The after events were also done in a very professional manner, cost estimates, for projected work, future visits as well. A rewarding experience.


StarStarStarStarStar I had a very positive experience. —    (Patient since Thu Dec 18 00:00:00 MST 2014)

I had a very positive experience.


StarStarStarStarStar Such a fantastic experience. Dr Naz was thoroug... —    (Patient since Wed Mar 01 00:00:00 MST 2017)

Such a fantastic experience. Dr Naz was thorough and asked lots of questions but observed and did her own analysis to make her own decisions and professional opinion on how to approach my dental needs.


StarStarStarStarStar Best dentist in the world!!!  —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

Best dentist in the world!!! Great office staff and assistants!!!! I LOVE my NEW SMILE!!!!!!


StarStarStarStarStar  —    (Patient since Mon Feb 20 00:00:00 MST 2017)

I felt so comfortable with Dr Rasmussen that my family is going to make an apt also.


StarStarStarStarStar Great as always. A special thanks to my favori... —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Great as always. A special thanks to my favorite hygienist. Haley ROCKS!


StarStarStarStarStar Carolinas Dental Center has REALLY helped me ge... —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

Carolinas Dental Center has REALLY helped me get over my fear of Dentists. THANK YOU THANK YOU!!!!


StarStarStarStarStar Dr. Grimes is the best dentist in Charlotte, Ba... —    (Patient since Thu Feb 16 00:00:00 MST 2012)

Dr. Grimes is the best dentist in Charlotte, Barbara is the best dental hygienist in Charlotte


StarStarStarStarStar Excellent Care —    (Patient since Tue Jul 22 00:00:00 MDT 2014)

I experienced my first tooth extraction during my last visit. Dr. Kendrick was fantastic. She was reassuring without doting. She presented me with options without trying to sell me on something. She checked in with often to ensure I was comfortable. It isn't often that someone experiences a tooth extraction and walks out thanking their dentist, but that is what I did. I recommend Carolinas Dental Care.


StarStarStarStarStar New to State —    (Patient since Wed Feb 01 00:00:00 MST 2017)

I moved from N.J. 8 months ago and left a very good dentist. I was apprehensive to find a new "home" for my dental care. I am happy to say that this office is warm, friendly and professional. The dental hygienist, Barbara was so warm and informative. She gave me new hints on taking care of my teeth. She was great. I highly recommend this place! Thank you!!


StarStarStarStarStar Dr. Kendrick is great! —    (Patient since Tue Aug 16 00:00:00 MDT 2016)

Dr. Kendrick takes me seriously and knows how scared I am to have dental work done. She has replaced two fillings and put in three crowns and has paid very close attention to me during all of the work to ensure I was comfortable and to give me a break when I needed it. I highly recommend Dr. Kendrick, I have not worked with any of the other dentists but the front desk staff and all of the hygienists are always very pleasant.


StarStarStarStarStar When I arrived the receptionist told me that my... —    (Patient since Wed May 02 00:00:00 MDT 2012)

When I arrived the receptionist told me that my payment for the visit would be $210 and I said that was too much. She said it was for a cleaning and Xrays. I said I didn't want the Xrays and she said well that's what they are going to do and I said I'm not paying for Xrays. She said well i'll have to check.


StarStarStarStarStar Dr. Naz always takes such good care of me. Just... —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

Dr. Naz always takes such good care of me. Just love that lady; she knows her stuff!


StarStarStarStarStar It was a great experience! Thank you. Will be... —    (Patient since Fri Jan 27 00:00:00 MST 2017)

It was a great experience! Thank you. Will be making appointments for my college kids and my husband.


StarStarStarStarStar You folks there are absolutely THE GREATEST!!!!... —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

You folks there are absolutely THE GREATEST!!!! YOU will be MY dental choice for the remainder of my life!!.....and YES!! I will refer any and all that I can to you!!! It has been my pleasure to be a patient there and feel that I am getting the VERY BEST dental care available anywhere!!!.....and I adore Dr.Grimes!!!!....well...the staff, too!!!! LOL.....


StarStarStarStarStar The professionalism of the dentists and dental ... —    (Patient since Fri Feb 13 00:00:00 MST 2015)

The professionalism of the dentists and dental assistants is a gift. Thank you all!


StarStarStarStarStar Great service and experience —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

Great service and experience


StarStarStarStarStar Thank you for your expert and professional serv... —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Thank you for your expert and professional service I had the best dental service anyone could ask for, so much love and patience I Will tell the world about you, I am forever your thank God for people like you


StarStarStarStarStar I am very upset  —    (Patient since Mon Dec 02 00:00:00 MST 2013)

I am very upset that this denistry did not inform me that you are not in network of my new insurance. I called in this policy in advance of my visit. Megan said there was no problem. This was misleading as she should have informed me about being out of network not just stating you file with this company. Lesson learned. I trusted, got burned. Thanks for the $164 charge. Last from my family and I will spread the caution to all my friends and acquaintances. I asked in advance of coverage and was not given the truth.


StarStarStarStarStar 5 stars ! It's been difficult finding a new de... —    (Patient since Thu Jan 12 00:00:00 MST 2017)

5 stars ! It's been difficult finding a new dental home everyone was very friendly and welcoming!


StarStarStarStarStar Excellent. Clean, polite, friendly, warm and ef... —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

Excellent. Clean, polite, friendly, warm and efficient. Pleased every visit!


StarStarStarStarStar I highly recommend Dr. Kendrick and all staff a... —    (Patient since Tue Jan 10 00:00:00 MST 2017)

I highly recommend Dr. Kendrick and all staff and Carolina Dental Center. They are fantastic and you be glad you went to see them!


StarStarStarStarStar I had a very good visit. I was able to get in ... —    (Patient since Fri Jun 17 00:00:00 MDT 2016)

I had a very good visit. I was able to get in and out quickly and get all the answers I needed. Scheduling was also quick, and I am looking forward to coming back!


StarStarStarStarStar My visit was very positive. The staff are warm... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

My visit was very positive. The staff are warm and pleasant and made me feel at home. I had two implant anchors installed. The doctor said he wanted me to be pain free during the procedure and I was. Doctor Phelps is the consummate professional. I would definitely recommend Carolinas Dental Center.


StarStarStarStarStar Long Time Patient and Fan —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

Barb was a pleasure as always. I know seeing the dentist is not really someone's "ideal" day, but the experience here at Carolinas Dental is great. I've been a patient of Dr. Grimes for years and he had a big part of why I am able so smile so big, each and every day. I am not as familiar with the front desk staff (as I should be), but they are always welcoming and friendly. I noticed that some of the staff came out and were talking to some of the folks that were waiting to be called back. Made for a nice... "small" office, homey feel.


StarStarStarStarStar I was fortunate to find this practice when I re... —    (Patient since Tue Feb 05 00:00:00 MST 2013)

I was fortunate to find this practice when I returned to Charlotte in 2005. Though I live outside of Charlotte again as of 2016...this is still where I choose to receive care. Great practice!


StarStarStarStarStar Excellent people and very efficient operation. ... —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Excellent people and very efficient operation.


StarStarStarStarStar Carolinas Dental Center is the best place to ha... —    (Patient since Fri Aug 22 00:00:00 MDT 2014)

Carolinas Dental Center is the best place to have for all your dental needs. The team there takes excellent care of you. You are always in good hands.


StarStarStarStarStar Great place! Everyone is so nice. —    (Patient since Wed Nov 30 00:00:00 MST 2016)

I found Carolinas Dental Center through a Google search, so I had no idea what to expect. I felt very comfortable and everyone was so nice. I was late to my very first appointment, I was embarrassed since I'm usually the person who is always right on time. They were very accommodating and I was still able to get my appointment in. Dr. Kendrick was so nice and easy to talk to. I'm glad that I found a great dental place!


StarStarStarStarStar Superb visit , I will refer family and friends ... —    (Patient since Wed Nov 30 00:00:00 MST 2016)

Superb visit , I will refer family and friends to Carolinas Dental Center.


StarStarStarStarStar Great care for a time in need —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

I chipped my front tooth and got an appointment efficiently to my convienece I arrived a little early and within 30 minutes my tooth was as good as new. Thanks to all the staff and especially Dr. K on a great outcome. Thank you


StarStarStarStarStar Excellent client care, always ! —    (Patient since Mon Feb 01 00:00:00 MST 2016)

Excellent client care, always !


StarStarStarStarStar The cleaning I received was the best ever.  —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

The cleaning I received was the best ever. My teeth never looked so white! The front office staff is very kind. Carolinas Dental runs a first class operation.


StarStarStarStarStar Pleased —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

Liked Dr. Kendrick -- clear, practical and professional assessment and advice


StarStarStarStarStar The staff was very attentive and friendly. I wi... —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

The staff was very attentive and friendly. I will recommend Carolinas Dental to anyone.


StarStarStarStarStar Great visit and wonderful care.  —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

Great visit and wonderful care.


StarStarStarStarStar Love this place,everyone there make you feel sp... —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

Love this place,everyone there make you feel speciall.Dr.Nag is the most gentle caring dentist I have ever been to.Love her and her work. Libby Yoos


StarStarStarStarStar Best Dentist visit I've had in years. Polite a... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

Best Dentist visit I've had in years. Polite and friendly staff. Patient and informative specialists. Highly Recommend


StarStarStarStarStar They Are Simply Outstanding —    (Patient since Wed Feb 17 00:00:00 MST 2016)

For decades I absolutely hated going to the dentist. Carolinas Dental Center changed all that. My dentist, Dr. Kendrick, hygienist, Marissa, and the entire staff are simply outstanding and make each and every visit a pleasure. I honestly cannot recommend this office more highly.


StarStarStarStarStar Can't be better! —    (Patient since Mon Jan 19 00:00:00 MST 2015)

One of my nightmares since childhood was visiting a dentist. But the great people over there made me overcome the fear and happily schedule my visits. It's a really long commute for me but I don't mind and I would travel to see them!


StarStarStarStarStar Great experience. Everyone went out of their wa... —    (Patient since Sat Oct 29 00:00:00 MDT 2016)

Great experience. Everyone went out of their way to help me with a dental emergency on a Saturday when they had not planned to work because of an appreciation event they were having that day.


StarStarStarStarStar I don't dread going to the dentist.  —    (Patient since Fri Aug 29 00:00:00 MDT 2014)

Everyone is very friendly and it's such a welcoming place. They take really good care of their patients.


StarStarStarStarStar Best Dental Practice —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

The staff and dentist are excellent! I am afraid of going to the dentist and often put it off. They made me feel very comfortable and did not pressure me to have work done, unless I was ready. When actually having the work done, the dentist made me feel very comfortable the entire time. I would highly recommend to anyone!


StarStarStarStarStar Didn't have to have tooth pulled today.  —    (Patient since Thu Jan 24 00:00:00 MST 2013)

Didn't have to have tooth pulled today. Referred for root canal & have to take each step as it comes.


StarStarStarStarStar The best experience I've ever had going to the ... —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

The best experience I've ever had going to the dentist! The staff is extremely friendly and provide very gentle care.


StarStarStarStarStar Great as always ....  —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Great as always .... and that says a lot considering my fear of dentists!


StarStarStarStarStar  —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

I HAVE BEEN A PATIENT WITH DR. GRIMES FOR OVER 20 YEARS. THEY HAVE ALWAYS BEEN VERY COURTEOUS, KNOWLEDGEABLE AND PATIENT WITH ME.


StarStarStarStarStar Amazing experience with minimal discomfort. Dr. K... —    (Patient since Wed Sep 07 00:00:00 MDT 2016)

Amazing experience with minimal discomfort. Dr. Kendrick was so knowledgeable and gentle and always let me know if was important.. All the ladies were so nice to me from the front desk to the dental assistants.


StarStarStarStarStar M.. —    (Patient since Tue Jun 12 00:00:00 MDT 2012)

Good experience as usual. Everyone is very caring and professional. I appreciate the way everyone treats every individual patient


StarStarStarStarStar Excellent and thorough service, as always!... —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Excellent and thorough service, as always!


StarStarStarStarStar I truly enjoyed meeting the doctor and staff. My ... —    (Patient since Fri Sep 16 00:00:00 MDT 2016)

I truly enjoyed meeting the doctor and staff. My appointment went great.


StarStarStarStarStar Always nice to see my dentist, Dr. Phelps. Barba... —    (Patient since Mon Aug 10 00:00:00 MDT 2015)

Always nice to see my dentist, Dr. Phelps. Barbara does a great job looking out for my dental health as well. I drive from Lancaster SC to Matthews because their care is worth the trip.


StarStarStarStarStar Best Dentist Office ever! —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

From reception desk to assistant to Doctor, this was as "enjoyable" a Dentist visit I've ever had. Nice people and professional atmosphere and quality dental work. Bree the assistant is especially pleasant. The type of place that makes you want to call the dentist again.


StarStarStarStarStar Excellent —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

Excellent! Friendly service from everyone. Very upbeat positive attitude. Excellent customer service and needless to say, excellent quality of work, Very impressed.


StarStarStarStarStar  —    (Patient since Wed Sep 21 00:00:00 MDT 2016)

Very friendly, professional,and help put me at ease about treatment.


StarStarStarStarStar I have always received the best care and professi... —    (Patient since Wed Sep 07 00:00:00 MDT 2016)

I have always received the best care and professionalism when at Carolinas Dental Center


StarStarStarStarStar  —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

The service was excellent and the staff was very good


StarStarStarStarStar Had a great time! The staff was extremely nice a... —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

Had a great time! The staff was extremely nice and I was provided with an answer to every question I asked. Instead of just telling me to do something, they went into detail about why my bad habits were affecting me. I'll definitely be returning!


StarStarStarStarStar I made a good choice going there. —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

Recently moved to the area. Did some research and selected this practice. Was not disappointed on first visit and will be back regularly.


StarStarStarStarStar The associates there understand what cus... —    (Patient since Wed Jan 02 00:00:00 MST 2013)

The associates there understand what customer service means to them & it shows through their commitment to provide top notch service...


StarStarStarStarStar The associates there understand what cus... —    (Patient since Wed Jan 02 00:00:00 MST 2013)

The associates there understand what customer service means to them & it shows through their commitment to provide top notch service...


StarStarStarStarStar  —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

always a friendly, pleasant, considerate, pain free, not scary... experience. yup, I like 'em.


StarStarStarStarStar .. —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

Had an appointment with Dr. Grimes. It went very well. He was very informative and he was well versed on the matters which concerned me.


StarStarStarStarStar Friendly Service —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

No one likes the dentist, but the staff at Carolinas Dental Center always make you feel comfortable!


StarStarStarStarStar Love it!! Best dentist office that I've been. I love how nice the staff is, how kind and concerne... —    (Patient since Wed Mar 16 00:00:00 MDT 2016)

Love it!! Best dentist office that I've been. I love how nice the staff is, how kind and concerned they are with my health and dental status. I love the place and it makes me feel really safe and comfortable. I'm so glad with my careful selection of dentist offices when I moved to North Carolnia from Maryland, Carolinas Dental Center is the most awesome place ever!


StarStarStarStarStar Friendly and professional. I was in on time and out on time too. ... —    (Patient since Fri Jan 29 00:00:00 MST 2016)

Friendly and professional. I was in on time and out on time too.


StarStarStarStarStar Caring and Gentle dental practice. —    (Patient since Fri Aug 17 00:00:00 MDT 2012)

The dental practice was very caring and gentle with me. Everyone from the front desk, to the dental hygienist to Dr. does their best to make your visit as pleasant as they can.


StarStarStarStarStar I'll never go anywhere else! —    (Patient since Fri May 16 00:00:00 MDT 2014)

Once again, Carolina's Dental Center has gone above and beyond. I used to dread going to the dentist but I don't have to anymore. They are always very welcoming and honest with my treatment options. I can't imagine going anywhere else.


StarStarStarStarStar Great Practice that Cares —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

These guys from start to finish created a generous experience that cared about the patient's needs. I felt honored and that my voice mattered. They gave me options, made me feel I could trust them, and I have found my new dentist.


StarStarStarStarStar I and my two children have been patients of Dr. Grimes since 2002 and he has seen us through brace... —    (Patient since Mon Feb 06 00:00:00 MST 2012)

I and my two children have been patients of Dr. Grimes since 2002 and he has seen us through braces, wisdom teeth and many other issues through the years. His staff have always been professional and friendly. I would recommend them to anyone who is looking for s long term relationship with a great dental practice


StarStarStarStarStar I saw Dr. Kendrick for analysis of a painful tooth, which turned out to be a crown thatwith issues... —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

I saw Dr. Kendrick for analysis of a painful tooth, which turned out to be a legacy crown that had already had a root canal. Dr. Kendrick was personable, explained the diagnosis and my immediate and future options. Fairly new to this practice, I'd initially seen Dr. Grimes, who was equally personable and professional.


StarStarStarStarStar The best dental experience I have had this far. The staff was amazing!... —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

The best dental experience I have had this far. The staff was amazing!


StarStarStarStarStar .. —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

Love the front desk and the whole staff.


StarStarStarStarStar Great experience and highly recommend Carolinas Dental Center of Matthews. Robbie de Rojas... —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

Great experience and highly recommend Carolinas Dental Center of Matthews. Robbie de Rojas


StarStarStarStarStar  —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

This was my first visit and I am a nervous dental patient, so it was important to me that all went well. It did. As a matter of fact, it went very well. I am actually looking forward to having your staff complete my required dental work.


StarStarStarStarStar This Dental Office is the best I have experienced in 35 years, with multiple practices being inclu... —    (Patient since Thu Jun 13 00:00:00 MDT 2013)

This Dental Office is the best I have experienced in 35 years, with multiple practices being included as a comparison. Their staff are sharp, informed and very customer service driven. The services provided are the best,with Dr. Thomas Grimes providing a master diagnostician's input versus an aggressive approach,so commonly found in younger dentists.


StarStarStarStarStar  —    (Patient since Fri Jul 08 00:00:00 MDT 2016)

we love this place, they don't huet


StarStarStarStarStar My Visit to Carolinas Dental Center on July 1, 2016. —    (Patient since Thu Jan 09 00:00:00 MST 2014)

I was warmly greeted at the appointment desk. My wait was less than ten minutes although I was early. As always I was treated as an old friend by both the hygienist and the dentist which made my cleaning comfortable. I would refer anyone, family and friend to this office with no hesitation.


StarStarStarStarStar I would not ever recommend this practice to anyone , nor will I ever go back there. I do not feel ... —    (Patient since Thu Jun 23 00:00:00 MDT 2016)

I would not ever recommend this practice to anyone , nor will I ever go back there. I do not feel that they care whether or not I do. My previous dentist retired, and after a 14 year relationshIp with him, met the new dentist for the first time. She introduced herself, glanced in my mouth and after about 1 whole minute, said, there is nothing to be done here. then she left. I felt like the hygienist did an average job of cleaning my teeth, what you might expect from a first year student fresh out of school. Maybe I am biased because I had such a good relationship before with my dentist, but this place was not for me. I chose them because of their advertised flexible hours since I work full time. Now I will look elsewhere.


StarStarStarStarStar  —    (Patient since Sat Dec 06 00:00:00 MST 2014)

Since, I began going to Carolinas Dental Center, I have been met with smiles from all of the staff that I have the opportunity to interact with. Alina, and Mila always ensure that my check-in and check-out process is pleasant.


StarStarStarStarStar Everyone at Carolinas Dental Center is so warm and welcoming, made me feel right at home. I couldn... —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

Everyone at Carolinas Dental Center is so warm and welcoming, made me feel right at home. I couldn't imagine having my dental work completed anywhere else!


StarStarStarStarStar Such a great office and staff. ... —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

Such a great office and staff.


StarStarStarStarStar Hayley, the dental hygienist, is painless - yippee!!... —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Hayley, the dental hygienist, is painless - yippee!!


StarStarStarStarStar  —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

PROMPT, COURTEOUS,THROUGH AND PLEASANT MY FUTURE PLAN WAS NOT PUSHED ON ME, IT WAS JUT EXPLAINED AND I APPRECIATE THAT, THANK YOU


StarStarStarStarStar I had a great experience! great staff, top of the line office!... —    (Patient since Thu May 26 00:00:00 MDT 2016)

I had a great experience! great staff, top of the line office!


StarStarStarStarStar Dr Phelps and his staff are incredible at providing Caring, Consistent and Quality service & custo... —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

Dr Phelps and his staff are incredible at providing Caring, Consistent and Quality service & customer care.


StarStarStarStarNo Star  —    (Patient since Fri May 30 00:00:00 MDT 2014)

Friendly Staff, Great Experience


StarStarStarStarStar Glad I chose Carolina Dental Center. —    (Patient since Mon May 16 00:00:00 MDT 2016)

I have been horrible at attending dentist due to prior experiences. I decided it was time and I am glad I chose Carolina Dental Center. The staff was great. I never received the 3rd degree for not being at a dentist in many years. They cleaned my teeth and gave me my options to fix any problems but did not pressure me.


StarStarStarStarStar I was very pleased with services received .... —    (Patient since Tue May 10 00:00:00 MDT 2016)

I was very pleased with services received .


StarStarStarStarStar My experience was outstanding. Friendly staff and welcoming environment makes for an enjoyable ex... —    (Patient since Mon May 09 00:00:00 MDT 2016)

My experience was outstanding. Friendly staff and welcoming environment makes for an enjoyable experience. Crazy to say that a ROOT CANAL was enjoyable, but ... honestly, it truly was. Kept me 97% pain free for the entire procedure. That's awesome. I thought I would need the gas before tackling this procedure today, but... NOPE! A few well placed injections in the jaw and I was ready. Looks like I have a new dental place to get my grill fixed on a regular basis.. Now I can stop being a baby about going to the dentist, which is what got me to the Root Canal foolishness in the first place! Thanks! Derek Benjamin


StarStarStarStarStar I Wish I Had Switched Dentists Long ago! —    (Patient since Wed Feb 17 00:00:00 MST 2016)

Everything in this office, from the front office personnel to the hygenist to my dentist are absolutely outstanding. I only wish there was a ten star rating! Keep up the fantastic level of customer satisfaction and outstanding dental care.


StarStarStarStarStar The staff is friendly, informative, helpful.. The office is very clean. —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

The staff is friendly, informative, helpful.. The office is very clean.. The Dentist was caring and professional... The finance dept. is easy to work with... Over all I have always had a great experience and will highly recommend 😃


StarStarStarStarStar Everyone is nice, friendly, and helpful.  —    (Patient since Mon May 14 00:00:00 MDT 2012)

Everyone is nice, friendly, and helpful.


StarStarStarStarStar Haley?? Was great. Very professional and knowledgeable. —    (Patient since Mon Jan 07 00:00:00 MST 2013)

Haley?? Was great. Very professional and knowledgeable.


StarStarStarStarStar Barb is great,she always takes her time with you and talks to you. —    (Patient since Wed Dec 05 00:00:00 MST 2012)

Barb is great,she always takes her time with you and talks to you.


StarStarStarStarStar my new hygenist was excellent. Glad to have her doing my care —    (Patient since Tue Apr 03 00:00:00 MDT 2012)

my new hygenist was excellent. Glad to have her doing my care


StarStarStarStarStar Dr Kendrick k was great, have already referred two new patients for her —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

Dr Kendrick k was great, have already referred two new patients for her. Marissa came and met me as Dr Kendrick recommended her for my special needs son. Dana was also awesome! Special thank you to Dr Kendrick, Dana and I believe her name was Alina, for staying late to take care of me!


StarStarStarStarStar The care is excellent. The staff friendly. The service appreciated and trusted. —    (Patient since Fri Feb 13 00:00:00 MST 2015)

The care is excellent. The staff friendly. The service appreciated and trusted.


StarNo StarNo StarNo StarNo Star The dentist I seen was not helpful, nice or acted as if he cared about me or my teeth —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

The dentist I seen was not helpful, nice or acted as if he cared about me or my teeth. Instead of working with me about how to fix my teeth he just told me to pull them and called me a train wreck.


StarStarStarStarStar 5 stars —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

great staff and Dr Phelps is the man.


StarStarStarStarStar I received excellent care from Briana and all the staff at the front desk!Thank You to everyone... —    (Patient since Mon Feb 01 00:00:00 MST 2016)

I received excellent care from Briana and all the staff at the front desk! Thank You to everyone I met!


StarStarStarStarStar good visiting with Barb and meeting Dr. Kendrick —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

good visiting with Barb and meeting Dr. Kendrick


StarStarStarStarStar Glad to see Ashley is now at your office and Barbaradid a great job. Also, nice to see Dr —    (Patient since Mon Aug 10 00:00:00 MDT 2015)

Glad to see Ashley is now at your office and Barbara did a great job. Also, nice to see Dr. Phelps.


StarStarStarStarStar Barbara and the new dentist were excellent. A pleasure. —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

Barbara and the new Dentist were excellent. A pleasure.


StarStarStarStarStar Hayley was awesome! Very friendly and efficient. —    (Patient since Tue Sep 23 00:00:00 MDT 2014)

Hayley was awesome! Very friendly and efficient.


StarStarStarStarStar Everyone I came in contact with was AMAZING! Ultra friendly and compassionate staff —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Everyone I came in contact with was AMAZING! Ultra friendly and compassionate staff. They truly go above and beyond to make you feel like family!


StarNo StarNo StarNo StarNo Star Taylor prefers that only Dr. Naz treat her in the future. —    (Patient since Wed Jul 02 00:00:00 MDT 2014)

Taylor prefers that only Dr. Naz treat her in the future.


StarStarStarStarStar I really think you guys are doing a great job —    (Patient since Mon Mar 07 00:00:00 MST 2016)

I really think you guys are doing a great job. It's not often that you see happy people who love what they do for a living, but I was actually told this while in the office. It's more than JUST oral health, it's about relationships, and these guys fully understand that principle.


StarStarStarStarStar everyone is very friendly and seem to be very happy at their job. everyone has the biggest smiles —    (Patient since Wed Jul 31 00:00:00 MDT 2013)

everyone is very friendly and seem to be very happy at their job. everyone has the biggest smiles..


StarStarStarStarStar Brea was a pleasant welcome —    (Patient since Fri Mar 15 00:00:00 MDT 2013)

Brea was a pleasant wrlcome


StarStarStarStarStar NEGATIVE! Worst medical experience of my life —    (Patient since Mon Feb 29 00:00:00 MST 2016)

NEGATIVE! Worst medical experience of my life. My initial visit was scheduled for a routine cleaning and I was told you were unable to do that. You kept pushing this DEEP CLEANING and multiple visits within the first 10 minutes in the chair ...... as I was informed that my teeth are falling out, my root canal is bad and I need to see a specialist. All this news and I hadn't even seen the doctor, yet! $1,000 out of my pocket just for a cleaning. My impression is that you are thieves and frauds, and I would not trust my physical well-being to your "money grubbing" firm. I will be calling for copies of my X-Rays (which I'm sure you will try to fleece me), and hope to have no more contact with your firm after that. Extremely disappointed, first time, now EX customer who will NEVER recommend your firm.


StarStarStarStarStar Maria is awsome, as usual. —    (Patient since Tue Mar 13 00:00:00 MDT 2012)

Maria is awsome, as usual.


StarStarStarStarStar The wait time was short and the people were very friendly. I felt very comfortable —    (Patient since Fri Feb 14 00:00:00 MST 2014)

The wait time was short and the people were very friendly. I felt very comfortable. I'm on the dental savings plan and am so grateful to you guys for your caring and excellent service. Thank you!


StarStarStarStarStar both my hygienist (Haley, I believe) and dentist were pleasant and skilled —    (Patient since Tue Feb 18 00:00:00 MST 2014)

both my hygienist (Haley, I believe) and dentist were pleasant and skilled


StarStarStarStarStar Met Dr. K. for the first time, absolutely a fantastic experience! —    (Patient since Tue May 06 00:00:00 MDT 2014)

Met Dr. K. for the first time, absolutely a fantastic experience!


StarStarStarStarStar No changes at all and hygienists ,Marissa was excellent and very personable as well as Dr —    (Patient since Mon Nov 19 00:00:00 MST 2012)

No changes at all and hygienists ,Marissa was excellent and very personable as well as Dr. Kendrick .


StarStarStarStarStar The most caring staff —    (Patient since Fri Feb 07 00:00:00 MST 2014)

I absolutely love the entire staff. Every single person is so caring and so genuine. I feel almost like family. Conversation is fun and easy (when you don't have something in your mouth).


StarStarStarStarStar New hygienist is very nice and competent.  —    (Patient since Mon Feb 06 00:00:00 MST 2012)

New hygienist is very nice and competent.


StarStarStarStarStar My dental Hygienist was wonderful!! She was so patient and personal —    (Patient since Thu Feb 18 00:00:00 MST 2016)

My dental Hygienist was wonderful!! She was so patient and personal. She wanted to find out what was my dental overall concern BEFORE she started the evaluation. I really appreciated her professionalism. Also, Ms. Duke was excellent and followed up immediately regarding my treatment plan. In addition, I like the diversity of your staff..my family has found a new dentist office!


StarStarStarStarStar Everyone, and I mean everyone was just super —    (Patient since Wed Feb 17 00:00:00 MST 2016)

Everyone, and I mean everyone was just super. Can't think of a thing to imporve upon, and I was a customer service manager most of my working career.


StarStarStarStarStar Barbara is the best - friendly and efficient. Of course Dr. Grimes is good too. —    (Patient since Tue Feb 28 00:00:00 MST 2012)

Barbara is the best - friendly and efficient. Of course Dr. Grimes is good too.


StarStarStarStarStar 1st Time Patient —    (Patient since Sat Feb 06 00:00:00 MST 2016)

Great experience, thorough care!


StarStarStarStarStar 5 stars for Carolinas Dental Center Matthews —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

Great staff. Dr Phelps, Dr Naz and Dr Grimes are very friendly and do great work. The whole atmosphere is very welcoming and makes you feel relaxed.


StarNo StarNo StarNo StarNo Star Unhappy with entire experience —    (Patient since Mon Feb 20 00:00:00 MST 2012)

(1) provider needs to make it clearer what to expect with invisalign. At the time I was signed up for braces, I was not told I needed the bumps or spacers or whatever they are called; wasn't even told it might be a possibility. so I was caught off guard that the process might entail more than just the trays. (2) Make it explicitly clear up front what the charges will be and stick to them. I am mad enough about this that I am seriously considering moving to a new provider. I knew that you were a little higher than others in Matthews but was willing to pay a bit more for the level of care. In this case care isn't anywhere near worth the additional $700 I have to pay for these braces.


Reply

We are so sorry if you misunderstood your treatment and fees. Dr. Phelps educates all patients on Invisalign and informs all potential possibilities. Luckily for you, you only have 10 weeks of treatment so your cost is significantly less than the range that was discussed. Carolinas Dental Center strives to educate and inform all patients to an up most standard on treatment needed and financial responsibility prior to treatment completed. Again, sorry for any frustration and inconvenience this has caused you, we look forward to retaining your confidence back.

StarStarStarStarStar Megan, Dana and Dr. Kendrick went above and beyond to make me feel comfortable, and less nervous —    (Patient since Sat Jan 30 00:00:00 MST 2016)

Megan, Dana and Dr. Kendrick went above and beyond to make me feel comfortable, and less nervous. Thanks for going above and beyond, and for your compassionate care.


StarStarStarStarStar I've been getting my teeth cleaned by Barbara for over 15+ years —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

I've been getting my teeth cleaned by Barbara for over 15+ years. She always provides the best experience. I do wish I got to see Dr. Grimes more, but he deserves to have his time away from the office. Go Tarheels!


StarStarStarStarStar Everyone was wonderful! Thank you : )  —    (Patient since Tue Sep 18 00:00:00 MDT 2012)

Everyone was wonderful! Thank you : )


StarStarStarStarStar I have been a patient of DR —    (Patient since Mon Feb 06 00:00:00 MST 2012)

I have been a patient of DR. Grimes and Barbara for about 25 years and their professionalism is exemplary.


StarStarStarStarStar No More Fear —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Dr. Phelps and staff members demonstrated the caring attitudes and patience I needed in order to overcome 40 years of "dental phobia."


StarStarStarStarStar The dental assistant made me feel very comfortable —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

The dental assistant made me feel very comfortable. I can't remember her name but I think she mentioned she was from Russia while talking about the weather.


StarStarStarStarStar Everyone was very friendly and profecional —    (Patient since Wed Jan 20 00:00:00 MST 2016)

Great team, everyone was very friendly. They did a great job.


StarStarStarStarStar Dr. NAZ IS WONDERFUL, as was her assistant —    (Patient since Wed Jan 28 00:00:00 MST 2015)

Dr. NAZ IS WONDERFUL, everyone in this office is friendly, welcoming, and very helpful. Hard to believe I am saying this about a dentist and dental office😊


StarStarStarStarStar Dr. Naz —    (Patient since Tue May 27 00:00:00 MDT 2014)

Dr. Naz is great and I have referred several people to her and will continue to do so in the future!


StarStarStarStarStar Everyone was so pleasant  —    (Patient since Tue Jan 19 00:00:00 MST 2016)

Everyone was so pleasant


StarStarStarStarNo Star I did call on the phone on the morning of being seen, left a message requesting a return call  —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

I did call on the phone on the morning of being seen, left a message requesting a return call . I let them know I was in pain and needed to get in to see Dr Grimes asap. I never got a return call before I decided to drive to the office to see if I could be seen.


StarStarStarStarStar excellent —    (Patient since Thu Aug 02 00:00:00 MDT 2012)

Barbara Daily is the best!


StarStarStarStarStar All of your staff are so friendly and courteous to everyone that walks in the door and wants to... —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

All of your staff are so friendly and courteous to everyone that walks in the door and wants to make sure that everyone is comfortable even if they are just in the waiting room.


StarStarStarStarStar The best —    (Patient since Wed Nov 19 00:00:00 MST 2014)

I have had some really bad experiences in dental offices. Carolina's dental center has done more than taken care of my dental issues. They have given me a better life. I no longer deal with pain and fear of pain every day. There is really no way to say how grateful I am.


StarStarStarStarStar I think this practice handles everything great, no concerns, love that you are open on Saturday... —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

I think this practice handles everything great, no concerns, love that you are open on Saturday and some nights to accommodate my schedule.


StarStarStarStarStar Dr Becky Kendrick was very nice and Haley the hygienist was very thorough and the front office... —    (Patient since Thu Jan 07 00:00:00 MST 2016)

Dr Becky Kendrick was very nice and Haley the hygienist was very thorough and the front office they are all very nice.


StarStarStarStarStar Everyone made sure my visit was a good experience. Compassionate staff —    (Patient since Tue Jan 05 00:00:00 MST 2016)

Everyone made sure my visit was a good experience. Compassionate staff. This was my first visit for an emergency and they made sure I received the care I needed.


StarStarStarStarStar I didn't like my appt's being rescheduled so many times. —    (Patient since Mon Jan 05 00:00:00 MST 2015)

I didn't like my appt's being rescheduled so many times.


StarStarStarStarStar Dr. Alimohammadi and Sheldon are Great! I couldn't imagine going to anyone else. Dr —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

Dr. Alimohammadi and Sheldon are Great! I couldn't imagine going to anyone else. Dr. A is a perfectionist and I'm very pleased with her work.


StarStarStarStarStar excellent visit —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

everyone was professional and friendly


StarStarStarStarStar Skillful doctor with gentle hands. —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Skillful doctor with gentle hands.


StarStarStarStarStar A great group of professional people!  —    (Patient since Mon Feb 06 00:00:00 MST 2012)

A great group of professional people!


StarStarStarStarStar I like Dr. Grimes, he takes the time to explain what's going on and what's needed —    (Patient since Tue Jan 13 00:00:00 MST 2015)

I like Dr. Grimes, he takes the time to explain what's going on and what's needed. Very friendly and personable


StarStarStarStarStar Highly Recommended  —    (Patient since Mon Jan 19 00:00:00 MST 2015)

Good dental work is hard to come by. Great work, huge integrity.


StarStarStarStarStar 5 stars —    (Patient since Mon Dec 10 00:00:00 MST 2012)

Thanks to everyone for a great job! I always recommend you to everyone who needs any type dental work.


StarStarStarStarStar Dr. Do was excellent. Very pleased and very impressed. —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

Dr. Do was excellent. Very pleased and very impressed.


StarStarStarStarStar The only thing that has changed is the Xray —    (Patient since Tue Dec 11 00:00:00 MST 2012)

The only thing that has changed is the Xray. For some reason, it was a very awkward device that was put in your mouth. A couple times it was placed back in my mouth and it made me gag. I have been seeing Dr. Grimes for years and I don't remember this piece of it. At times, it was even a little painful. The piece was huge. Maybe it can be changed to a smaller piece?


StarStarStarStarStar I really loved dr Phelps' assistants —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

I really loved dr Phelps' assistants. Both of them really tried to put me art ease and I felt they were always trying to put my comfort and needs first. Really appreciated that.


StarStarStarStarStar I would suggest not committing to procedures on a Friday so close to closing time —    (Patient since Fri Nov 20 00:00:00 MST 2015)

I would suggest not committing to procedures on a Friday so close to closing time.Given that I expressed my irrational fear of dentistry a dozen times the actual dentist could have been a bit more gentle and thorough with the follow up. I understand there was another patient, but again don't commit to procedures you don't have time for. Dana and Michelle were fantastic as was the girl who was on her eighth day of employment and whom was left to conclude my visit by giving me a paper to read. Lastly, no one bothered to ask if I recovered enough to drive home.


StarStarStarStarStar Everything is wonderful, I don't know how you can improve. —    (Patient since Fri May 15 00:00:00 MDT 2015)

Everything is wonderful, I don't know how you can improve.


StarStarStarStarStar Haley was very thorough and gentle. —    (Patient since Wed Nov 18 00:00:00 MST 2015)

Haley was very thorough and gentle.


StarStarStarStarStar Dr. Naz-great dentist —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

Dr. Naz-great dentist. Her assistant very friendly and of course Shelley always helpful and fund to talk to. Front desk always know who I am. More pleased with this visit.


StarStarStarStarStar Hygenist (? name), Dr Noz, and Shelly (?name) - all were super! —    (Patient since Fri Nov 13 00:00:00 MST 2015)

Hygenist (? name), Dr Noz, and Shelly (?name) - all were super!


StarStarStarStarStar Dr —    (Patient since Thu Jul 25 00:00:00 MDT 2013)

Dr. Naz and her assistant are great! They listened to my concerns, and they ask about 'me' during the visit. They really seem interested in my profession as a teacher which is refreshing.


StarStarStarStarStar Barbara was great —    (Patient since Wed Nov 04 00:00:00 MST 2015)

Barbara was great. I love that she explained everything she was doing before she did it during my cleaning. I would recommend this office to anyone


StarStarStarStarStar Dr. Naz is always very kind and accomodating —    (Patient since Tue May 12 00:00:00 MDT 2015)

Dr. Naz is always very kind and accomodating. I can be kind of a scaredy cat, but she certainly helps me to calm down.


StarStarStarStarStar The staff is very helpful, courteous professional and knowledgeable. Dr —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

The staff is very helpful, courteous professional and knowledgeable. Dr. Grimes is a caring professional. I trust his skills and his advice more than any dentist I have had ever had.


StarStarStarStarStar Spoke a lot with Dr —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

Spoke a lot with Dr. Phelps and as always he answers questions and makes sure you're thoroughly understanding of the answers and circumstances....and options


StarStarStarStarStar Hailey was great, very gentle during cleaning. Dr. Doe was very kind, patient, and thorough —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

Hailey was great, very gentle during cleaning. Dr. Doe was very kind, patient, and thorough. 5 stars!


StarStarStarStarStar You have an excellent staff, everyone I dealt with was great, big smiles and went out of their way... —    (Patient since Thu Mar 15 00:00:00 MDT 2012)

You have an excellent staff, everyone I dealt with was great, big smiles and went out of their way to help me, even though it was somewhat of an emergency appt. This office has nothing to improve upon.


StarStarStarStarStar Barbara is the best dental hygenist, we have been going to her and Dr —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

Barbara is the best dental hygenist, we have been going to her and Dr. Grimes for many years, thank you!


StarStarStarStarStar Gabby was great this was the first time we had met and she was very informative; Dr —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

Gabby was great this was the first time we had met and she was very informative; Dr. Do is always very personable and helpful as well; excellent service overall


StarStarStarStarStar I had a scheduled appointment and completely forgot about it due to a hectic work day —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

I had a scheduled appointment and completely forgot about it due to a hectic work day. Received a courtesy call from the office, and they held my appointment for me. Was very appreciative for Dr. Naz and the staff for doing that for me.


StarStarStarStarStar Very nice front desk women. Friendly dental hygienist. Could use a business card. —    (Patient since Sat Oct 10 00:00:00 MDT 2015)

Very nice front desk women. Friendly dental hygienist. Could use a business card.


StarStarStarStarStar Bethany is the BEST! —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

Bethany is the BEST! I always look forward to my appointments with her. She's so kind and gentle and it's nice that we've become friends.


StarStarStarStarNo Star All of the staff at the matthews location are super nice and professional. —    (Patient since Mon Aug 31 00:00:00 MDT 2015)

All of the staff at the matthews location are super nice and professional.


StarStarStarStarStar Haley was very personable, as was Katie. Visit was good. —    (Patient since Mon Jan 07 00:00:00 MST 2013)

Haley was very personable, as was Katie. Visit was good.


StarStarStarStarStar Everyone from when I came in and was greeted by Michelle to being taken back with Dana and treated... —    (Patient since Mon Apr 08 00:00:00 MDT 2013)

Everyone from when I came in and was greeted by Michelle to being taken back with Dana and treated by Dr. Do were professional, kind and easy to get along with. Thank you for your wonderful team.


StarStarStarStarStar The Dental assisiant with the brokken Jetta needs a new car - please give her a raise —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

The Dental assistant with the broken Jetta needs a new car - please give her a raise


StarNo StarNo StarNo StarNo Star Serious Issues In This office!  —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

No one seems to know what is going on in either office. I would never recommend to a friend. I'm actually contemplating going to the BBB. Don't know how this business has survived. I don't actually see me ever finished my clear correct plan.


StarStarStarStarStar I always feel comfortable here —    (Patient since Thu Jan 09 00:00:00 MST 2014)

I always feel comfortable here. Everyone is nice and make you feel like you and your areas of concern are important.


StarStarStarStarStar Everyone I met at the office was super friendly and nice. —    (Patient since Mon Aug 31 00:00:00 MDT 2015)

Everyone I met at the office was super friendly and nice.


StarStarStarStarStar Very impressed. Very comforting. Very thorough. —    (Patient since Mon Jun 17 00:00:00 MDT 2013)

Met Barbara for the first time. Very impressed. Very comforting. Very thorough.


StarStarStarStarStar On my last visit I saw Dr. phelps and Jennifer —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

On my last visit I saw Dr. phelps and Jennifer. They are always friendly and explain every procedure so that I have a complete understanding of what my options are and how we Weill proceed. I have, and always will, recommend the care of your Matthews center.


StarStarStarStarNo Star I thought thee Dr. was a little to fast with talking, some difficulty understanding him. —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

I thought thee Dr. was a little to fast with talking, some difficulty understanding him.


StarStarStarStarStar Relieved great experience  —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

For a deep cleaning it was as close to painless as you could be . So thankful I found this office


StarStarStarStarStar Best Cleaning Ever —    (Patient since Fri Feb 01 00:00:00 MST 2013)

Barbara is excellent. You won't find anyone that will do a better job cleaning your teeth.


StarStarStarStarStar My search for a dental office is over. —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

My search for a dental office is over. Starting with the first telephone conversation with Amber to my visit and care from Bethany, Dr. Do,and the financial associate (so sorry to have forgotten her name), I felt very comfortable.


StarStarStarStarStar CDC is great! —    (Patient since Tue Apr 08 00:00:00 MDT 2014)

This dental office has wonderful staff, great operating hours, and a clean professional environment. I've had more than a little work done here, so I can definitely say that Dr. Naz and CDC are excellent at what they do!


StarStarStarStarStar Nothing that I can think of —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

Nothing that I can think of


StarStarStarStarStar The overall experience was great. Nothing I can think of to suggest at the moment. —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

The overall experience was great. Nothing I can think of to suggest at the moment.


StarNo StarNo StarNo StarNo Star The front staff and dental hygienists were exceptional —    (Patient since Tue Jul 28 00:00:00 MDT 2015)

The front staff and dental hygienists were exceptional. The patient care from the dentist was not comfortable or desirable.


Reply

Our number one goal is to ensure that every patient has an above and beyond experience at Carolinas Dental Center and hate that you left unsatisfied with your visit with us. We apologize that you did not have a satisfactory experience at our office. Please let us know how we can better your visit in the future.

StarStarStarStarStar Meghan, is very nice and helpful. The dental hygienist is great too, can't remember her name. —    (Patient since Thu Jul 25 00:00:00 MDT 2013)

Meghan, is very nice and helpful. The dental hygienist is great too, can't remember her name.


StarStarStarStarStar Barbara Daily is the best! —    (Patient since Thu Aug 02 00:00:00 MDT 2012)

Barbara Daily is the best!


StarStarStarStarStar Bethany is an amazing hygienist. She is great to talk to and she is extremely thorough.  —    (Patient since Mon Jan 12 00:00:00 MST 2015)

Bethany is an amazing hygienist. She is great to talk to and she is extremely thorough.


StarStarStarStarStar See above #15Otherwise, it perfect.  —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

See above #15 Otherwise, it perfect.


StarStarStarStarStar Five Stars —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Five stars. Great staff and practice.


StarStarStarStarStar Everyone I met was friendly and cheerful and answered any questions I had —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

Everyone I met was friendly and cheerful and answered any questions I had. A special effort was made to make sure I felt as little pain as possible. This was appreciated.


StarStarStarStarStar response to question on Dr Phelps —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

did not see Dr. Phelps, but pleased with dentists I have seen in last two visits.


StarStarStarStarStar Question #9. Not sure who Dr. Phelps is. So, i couldn't really answer that question. Sorry —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Question #9. Not sure who Dr. Phelps is. So, i couldn't really answer that question. Sorry. I did see Dr. Naz. She took excellent care of me as always. As well as the dental assistant. She was very thorough and did a great job. They make an awesome team !!!


StarStarStarStarStar Thanks Dr. Naz & Sheldon!! —    (Patient since Fri Jul 25 00:00:00 MDT 2014)

Dr. Naz Alihommadi is AWESOME! I have had a terrible fear of the dentist for years due to bad experiences. She is very patient, friendly, professional, & knowledgeable. I felt very comfortable because she explained everything that she was doing and I love her assistant Sheldon as well 😊 The reception staff are also very friendly & have been flexible with appointment scheduling. Overall, I'm very pleased and will continue to be a patient!


StarStarStarStarStar Jen is the best hygienist I have ever seen in all of my dentistry experiences —    (Patient since Mon Feb 13 00:00:00 MST 2012)

Jen is the best hygienist I have ever seen in all of my dentistry experiences. I would (and do) recommend her to everyone I know!


StarStarStarStarStar Hygienist was gentle and thorough as well as very pleasant. —    (Patient since Tue Jun 24 00:00:00 MDT 2014)

Hygienist was gentle and thorough as well as very pleasant.


StarStarStarStarStar Jen is a very good hygienist. —    (Patient since Thu May 02 00:00:00 MDT 2013)

Jen is a very good hygienist.


StarStarStarStarStar I REALLY LIKED MICHELLE, BETHANY AND DR NAZ —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

I REALLY LIKED MICHELLE, BETHANY AND DR NAZ


StarStarStarStarStar Great place to go —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

I felt like listening to my dental concerns was a high priority, which wasn't true at my last dentist.


StarStarStarStarStar I appreciated being informed of the Dental Savings Plan (which I signed up for) —    (Patient since Tue Feb 28 00:00:00 MST 2012)

I appreciated being informed of the Dental Savings Plan (which I signed up for). As always Shelley and Barbara were their charming selves.


StarStarStarStarStar Top notch  —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

The staff and services that were provided to me were far above my expectations!! I can finally enjoy gong to the dentist now!!


StarStarStarStarStar Bethany does a great job!! My teeth looked great after my cleaning —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Bethany does a great job!! My teeth looked great after my cleaning. She makes you feel comfortable and at ease.


StarStarStarStarStar i always fine the staff very professional and competent.  —    (Patient since Fri Mar 15 00:00:00 MDT 2013)

i always fine the staff very professional and competent.


StarStarStarStarStar Dr. Grimes is the most caring dentist I have ever met —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

Dr. Grimes is the most caring dentist I have ever met. He is willing to do what it takes to get the job done.


StarStarStarStarStar everyone was very pleasant--no complaints! —    (Patient since Fri May 29 00:00:00 MDT 2015)

everyone was very pleasant--no complaints!


StarStarStarStarStar Personnel —    (Patient since Mon Feb 20 00:00:00 MST 2012)

Jennifer and Amber are always on top of the situation. Barb is very upbeat and great at recalling names of clients.


StarStarStarStarStar I really think Barb is superb. With Dr —    (Patient since Mon Apr 23 00:00:00 MDT 2012)

I really think Barb is superb. With Dr. Grimes winding down I will probably stay with another dentist here as long as Barb stays.


StarStarStarStarStar Best dental experience of my life —    (Patient since Fri May 16 00:00:00 MDT 2014)

Bethany was very outgoing and kind. Dr Phelps was quick and concise, which was much appreciated considering I had another appointment to get to immediately following my dentist appointment. The team was very flexible with my schedule as well. For once in my life I don't fear going to the dentist because I trust Carolinas Dental Center.


StarStarStarStarStar I absolutely love having Jennifer as my dental hygienist! —    (Patient since Tue Apr 03 00:00:00 MDT 2012)

I absolutely love having Jennifer as my dental hygienist!


StarStarStarStarStar Barbara is a great hygienist always does a great job, she is very professional —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Barbara is a great hygienist always does a great job, she is very professional. Amber and Megan at the front desk greet you with a smile. Dr. Grimes is the best and his assistant Lacee is always in a great mood. I have been a patient since 1990 when the staff consisted of Dr. Grimes, Barbara and Shelley. So happy to see this practice be so successful they deserve it! I have recommended several of my family and friends as well.


StarStarStarStarStar Dr. Phelps and his team assisted with my emergency vanier issue —    (Patient since Thu Jul 19 00:00:00 MDT 2012)

Dr. Phelps and his team assisted with my emergency vanier issue. It popped off unexpectedly and they got me right in and took care of it. Thank you!


StarStarStarStarStar I LOVE Carolinas Dental Center and cannot think of any improvements that could be done. —    (Patient since Tue Feb 26 00:00:00 MST 2013)

I LOVE Carolinas Dental Center and cannot think of any improvements that could be done.I just love that my hygienist Haley took the time to inform me how my gum health was looking and recommended personal home care items that would benefit my recession. She was very gentle and made me feel at ease. She was very thorough. In addition, I am so grateful for Dr.Naz. I trust her. She is conservative yet informs me fully about my oral health condition and recommends the appropraite preventative dentistry to save me time and money in the long run.


StarStarStarStarStar Jen is very careful not to hurt me and she is very good. —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Jen is very careful not to hurt me and she is very good.


StarStarStarStarStar Barbara is a wonderful Dental Hygienist. Very gentle, kind, and Friendly! Dr —    (Patient since Thu Feb 16 00:00:00 MST 2012)

Barbara is a wonderful Dental Hygienist. Very gentle, kind, and Friendly! Dr. Grimes is Awesome! Best Dentist in town!


StarStarStarStarStar Dr. Naz and Sheldon were awesome. They helped stay at ease through the entire process —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Dr. Naz and Sheldon were awesome. They helped stay at ease through the entire process. Talked me through it all, step by step. Even got a few laughs from me, which is a definite plus for me. I could not have been put in better hands. And I would recommend this place to everyone. Great team !!! 100% customer satisfaction from me.


StarStarStarStarStar Barbara was very thorough and gentle. Dr Grimes was very personable —    (Patient since Thu Apr 23 00:00:00 MDT 2015)

Barbara was very thorough and gentle. Dr Grimes was very personable and skilled.


StarStarStarStarStar My husband and I are both so happy with the quality of care we receive and with staff at both the... —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

My husband and I are both so happy with the quality of care we receive and with staff at both the Waxhaw and Matthews offices.


StarStarStarStarStar My dental team is very professional and treats me with respect —    (Patient since Thu Jan 09 00:00:00 MST 2014)

My dental team is very professional and treats me with respect. They know me and it not like meeting new people every time, which made a good impression on me.


StarStarStarStarStar Michelle is always so helpful and does what she can to take care of your issues —    (Patient since Fri Mar 01 00:00:00 MST 2013)

Michelle is always so helpful and does what she can to take care of your issues. Today I saw Mariah (not sure spelling) and she was so kind and very conscientious about relieving my pain even though she was having to squeeze me in without an appointment.


StarStarStarStarStar Dr. Naz, Sheldon, and the front office staff are all great. —    (Patient since Sat Feb 02 00:00:00 MST 2013)

Dr. Naz, Sheldon, and the front office staff are all great.


StarStarStarStarStar A most enjoyable visit, for a visit to the dentist! —    (Patient since Tue Oct 01 00:00:00 MDT 2013)

A most enjoyable visit, for a visit to the dentist!


StarStarStarStarStar I just have one comment; for both this checkup and my October 2014 checkup, I did not know... —    (Patient since Sat Mar 15 00:00:00 MDT 2014)

I just have one comment; for both this checkup and my October 2014 checkup, I did not know beforehand that Dr. Naz was not going to be there. While I have no complaints at all about the dentists who were filling in (both were very nice!) I would have appreciated a heads-up when I confirmed the appt that someone else would be checking up on me.


StarStarStarStarStar You all are the best. Thanks so much for helping me.  —    (Patient since Wed Nov 19 00:00:00 MST 2014)

You all are the best. Thanks so much for helping me.


StarStarStarStarStar The staff in the office is friendly. —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

The staff in the office is friendly.


StarStarStarStarStar I have known Dr. Grimes and Shelly for years and am excited to return to practice. —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

I have known Dr. Grimes and Shelly for years and am excited to return to practice.


StarStarStarStarStar Everyone was very nice & everything was ex —    (Patient since Thu Jan 24 00:00:00 MST 2013)

Everyone was very nice & everything was explained thorough. Of there were only a way to make the different options a bit less expensive. Understanding that the procedures are expensive, but really out of most people's reach. Wanting to keep my teeth is important, but you have to deW a line if you don't have dental insurance or finances.


StarStarStarStarStar Bethany was incredible!Her gentle approach was well taken and I would request her each time.  —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

Bethany was incredible!Her gentle approach was well taken and I will request her each time for a cleaning. My entire visit from start to finish was great. I liked Dr. Grimes' personality and that he was down to earth!


StarStarStarStarStar EXCELLENT SERVICE —    (Patient since Wed Apr 01 00:00:00 MDT 2015)

EXCELLENT SERVICE - Jen & Dr. Phelps were amazing.


StarStarStarStarStar I wish there were some kind of dental plan that makes it easy for people to get the work they need... —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

I wish there were some kind of dental plan that makes it easy for people to get the work they need done to their teeth.


StarStarStarStarStar Office is great as always. Staff is wonderful.  —    (Patient since Wed Feb 26 00:00:00 MST 2014)

Office is great as always. Staff is wonderful.


StarStarStarStarStar Everyone is absolutely great.  —    (Patient since Mon Jan 07 00:00:00 MST 2013)

Everyone is absolutely great.


StarStarStarStarStar I love Dr. Naz and Sheldon!!! —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

I love Dr. Naz and Sheldon. They take care of me everytime I have an appointment. Michelle at the front desk is also great and helpful along with the other girls that are there.


StarStarStarStarStar I believe all the beautiful womem and doctor did a wonderfull job. —    (Patient since Mon Jan 19 00:00:00 MST 2015)

I believe all the beautiful womem and doctor did a wonderfull job.


StarStarStarStarStar First Time Patient —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Do not remember the doctor or assistant's name when I was there yesterday 3/10/15. Was too nervous at the time. But they did a great job at making me feel comfortable and take care of.


StarStarStarStarStar Do you do your own lab work or send it out? —    (Patient since Mon Mar 09 00:00:00 MDT 2015)

Do you do your own lab work or send it out?


StarStarStarStarStar My teeth cleaning was completed by Jen —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

My teeth cleaning was completed by Jen. She is always knowledgeable, thoughtful and explains various options to the questions I ask of her. She is always thorough and yet gentle. Jen is an asset to Carolina Dental!


StarStarStarStarStar Love Barbara and Dr. Grimes! —    (Patient since Tue Feb 07 00:00:00 MST 2012)

Love Barbara and Dr. Grimes!


StarStarStarStarStar Always a pleasure.... Yes I was at the dentist —    (Patient since Wed Apr 25 00:00:00 MDT 2012)

Can't believe I am saying "I don't dread going to the dentist." Jen and Dr Phelphs take good care of me.


StarStarStarStarStar Jen is always great with cleaning and Dr. Phelps did a great job on bonding.  —    (Patient since Wed Jun 27 00:00:00 MDT 2012)

Jen is always great with cleaning and Dr. Phelps did a great job on bonding.


StarStarStarStarStar It was a great visit! Thanks to Dr. Naz, Sheldon, and the rest of the staff.  —    (Patient since Sat Feb 02 00:00:00 MST 2013)

It was a great visit! Thanks to Dr. Naz, Sheldon, and the rest of the staff.


StarStarStarStarStar Barbara is great. She is gentle and gives the best cleaning you will ever have. —    (Patient since Fri Feb 01 00:00:00 MST 2013)

Barbara is great. She is gentle and gives the best cleaning you will ever have.


StarStarStarStarStar I wouldn't change anything —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

I wouldn't change anything


StarStarStarStarStar Barbara always takes such good care of me —    (Patient since Tue Oct 02 00:00:00 MDT 2012)

Barbara always takes such good care of me. She is so patient and kind and understanding of my concerns. She makes coming to the dentist a bit less stressful for me! I am very grateful to her.


StarStarStarStarNo Star This is a great practice!  —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

This is a great practice!


StarStarStarStarStar Jenn B is great always puts me at ease and Dr Grimes is great as well! —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

Jenn B is great always puts me at ease and Dr Grimes is great as well!


StarStarStarStarStar No comments here other than was pleased with everything done and everyone was helpful and always... —    (Patient since Mon Nov 19 00:00:00 MST 2012)

No comments here other than was pleased with everything done and everyone was helpful and always cheerful . They always put you at ease no matter what procedure you are there for !


StarStarStarStarStar I appreciate how they go over the cost with you and let you pick and choose what you can afford... —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

I appreciate how they go over the cost with you and let you pick and choose what you can afford before you go back and have the work done. I wasn't expecting a large bill so they took the time to break down the charges and let me pick what I could afford to have done that day before having the procedures done. I appreciate how they are willing to work with you instead of saying this is what you are having done and this is how much you owe now. They are great!!!


StarStarStarStarStar I couldnt have been more pleased with the level of care and concern received in a nonjudgemental... —    (Patient since Wed Jan 28 00:00:00 MST 2015)

I couldnt have been more pleased with the level of care and concern received in a nonjudgemental environment. I have some long standing dental issues and only felt a level of support from staff at every level.


StarStarStarStarStar Good for now. Great visit. —    (Patient since Mon Apr 07 00:00:00 MDT 2014)

Good for now. Great visit.


StarStarStarStarStar Everyone that I came into contact with from start to finish was very professional! —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

Everyone that I came into contact with from start to finish was very professional!


StarStarStarStarStar keep up the excellent work —    (Patient since Tue Feb 05 00:00:00 MST 2013)

keep up the excellent work


StarStarStarStarStar My only advice is please ask if a client needs to use the bathroom before a filling/procedure —    (Patient since Tue Jan 20 00:00:00 MST 2015)

My only advice is please ask if a client needs to use the bathroom before a filling/procedure. It's hard to tell how long they last.


StarStarStarStarStar Sheldon & Dr. Raz were great and extremely friendly!! —    (Patient since Tue May 29 00:00:00 MDT 2012)

Sheldon & Dr. Raz were great and extremely friendly!!


StarStarStarStarStar Thank you Dr. Grimes —    (Patient since Mon Jan 19 00:00:00 MST 2015)

Prompt, courteous, and professional.


StarStarStarStarStar Everyone there was so friendly and helpful. Definitely will come back. —    (Patient since Mon Jan 19 00:00:00 MST 2015)

Everyone there was so friendly and helpful. Definitely will come back.


StarStarStarStarStar Barbara always Tate's very good care of us.  —    (Patient since Tue Feb 07 00:00:00 MST 2012)

Barbara always Tate's very good care of us.


StarStarStarStarStar Comfortable  —    (Patient since Mon Apr 02 00:00:00 MDT 2012)

You already make me feel comfortable!:)


StarStarStarStarNo Star I was quoted a cleaning at 84.00 but when it came time to pay it was 87.00 —    (Patient since Fri Dec 21 00:00:00 MST 2012)

I was quoted a cleaning at 84.00 but when it came time to pay it was 87.00. They said there was a yearly increase. Since I do not have dental insurance, I pay closer attention to the charges. I was billed at the new price.


StarStarStarStarStar new crown —    (Patient since Tue Feb 07 00:00:00 MST 2012)

the staff did an excellent job to get me in and out.


StarStarStarStarStar Love Dr. Stevens and the whole crew! —    (Patient since Thu Oct 09 00:00:00 MDT 2014)

Dr. Stevens was absolutely amazing! She has changed my confidence level completely by giving me a beautiful smile that I have dreamed of for years! She did things I didn't even know were possible! I am forever indebted to her! Also, Cameron was an amazing assistant and made sure I was comfortable the whole time! She was so sweet! I would also like to recognize Sheldon, he helped me during my first visit when I was so nervous and distracted me talking about music :) Thank you all very much!!


StarStarStarStarNo Star Friendly Staff —    (Patient since Tue Jan 06 00:00:00 MST 2015)

Staff is friendly. Dentists have been great. They do have a no weapons allowed sign preventing CCW holders to carry. For this stand I may not go back.


StarStarStarStarStar I love the people there and Dr. Grimes is a consummate professional.  —    (Patient since Mon Oct 06 00:00:00 MDT 2014)

I love the people there and Dr. Grimes is a consummate professional. I was welcomed and always enjoy talking to the gorgeous, friendly women there!


StarStarStarStarStar I enjoyed meeting the new female dentist.... She was great.  —    (Patient since Fri Jun 13 00:00:00 MDT 2014)

I enjoyed meeting the new female dentist.... She was great.


StarStarStarStarStar great experience —    (Patient since Thu Dec 11 00:00:00 MST 2014)

Entire staff was super friendly


StarStarStarStarStar Absolutely Wonderful! —    (Patient since Wed Mar 05 00:00:00 MST 2014)

Dr. Phelps and Gabby were wonderful, as always! It feels great to have a dentist that I completely trust. The office is always clean and the office staff members are always friendly and helpful. Thank you, Dr. Phelps and staff!


StarStarStarStarNo Star Something that may be looked into is training the receptionists on financial information when it... —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Something that may be looked into is training the receptionists on financial information when it comes to FSA versus insurance versus other payment options. They all seem very confusing to even a researched consumer - so we normally will rely on our provider's to understand the differences. When I asked, the dentist and receptionist deferred the question, so I left without it answered.


Reply

Thank you so much for your feedback. We are so excited about the arrival of our new team member to our front desk. We greatly appreciate your patience as she continues on her journey of learning ways to serve you better. Please know that we apologize for any inconvenience this may have caused you. One of our team experts will be contacting you to resolve your concerns.

StarStarStarStarStar Dr. Naz was awesome as always and the dental hygienist was very nice also —    (Patient since Thu Mar 01 00:00:00 MST 2012)

Dr. Naz was awesome as always and the dental hygienist was very nice also. I think her name was Bri?


StarStarStarStarStar Please be more available for the patients during procedures and advocate for them if they are in... —    (Patient since Mon Jun 09 00:00:00 MDT 2014)

Please be more available for the patients during procedures and advocate for them if they are in pain.


StarStarStarStarStar ⭐️⭐️⭐️⭐️⭐️ —    (Patient since Fri Apr 20 00:00:00 MDT 2012)

I experienced very good service.


StarStarStarStarStar Everyone was wonderful & very professional. —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

Everyone was wonderful & very professional.


StarStarStarStarStar Every single employee that I've met has been friendly and professional —    (Patient since Tue Nov 04 00:00:00 MST 2014)

Every single employee that I've met has been friendly and professional. On top of the great care they give, they're very friendly and go out of the way to make sure you are comfortable and leave with a beautiful smile. Dr. Grimes is an amazing dentist, and he's got some of the best staff.


StarStarStarStarNo Star The hygienst, Bethany, was great. She was friendly and gentle —    (Patient since Mon Jul 14 00:00:00 MDT 2014)

The hygienst, Bethany, was great. She was friendly and gentle. However, I was not impressed with Dr. Grimes. He was not very friendly or talkative. He was also very rough with my mouth which made me uncomfortable. I have never had a dentist be so rough. I will request a different dentist at my next appointment.


StarStarStarStarStar I had Barbara today and, as usual, she was fantastic! I had a very pleasant experience and look... —    (Patient since Wed Oct 10 00:00:00 MDT 2012)

I had Barbara today and, as usual, she was fantastic! I had a very pleasant experience and look forward to my next visit.


StarStarStarStarStar Extremely Pleased —    (Patient since Tue Feb 26 00:00:00 MST 2013)

I am always overwhelmed at the level of customer service when I come to Carolinas Dental Center.I am always overwhelmed at the level of customer service when I come to Carolinas Dental Center. Michelle and Shelly were very warm and recieved me with a big greeting and friendly conversation. Bethany my hygienist was incredibly gentle and attentive to my questions. Dr. Phelps even came in to say hello who I greatly appreciated as I was scheduled with another doctor. I felt valued as a patient. Dr.Naz is always an incredible resource of information and I feel very comfortable with her. I appreciate the care I recieve at your office.


StarStarStarStarStar AS usual the staff was warm and welcoming and made us feel comfortable. —    (Patient since Mon Feb 04 00:00:00 MST 2013)

AS usual the staff was warm and welcoming and made us feel comfortable.


StarStarStarStarStar Great experience! —    (Patient since Mon Jul 08 00:00:00 MDT 2013)

Everyone was very kind and I love Dr. Phelps to death! I would recommend this practice to all my friends and family.


StarStarStarStarStar Barbara was very professional and thorough.Dr. Naz was informative and explained everything. —    (Patient since Sat Dec 06 00:00:00 MST 2014)

Barbara was very professional and thorough. Dr. Naz was informative and explained everything.


StarStarStarStarStar My first appt with Jen...she very down to earth and very pleasant. —    (Patient since Fri Dec 20 00:00:00 MST 2013)

My first appt with Jen...she very down to earth and very pleasant.


StarStarStarStarStar I HAVE MET THE ENTIRE STAFF THEY ARE ALL WONDERFUL , AGAIN MY FAMILY IS SO GRATEFUL WE FOUND THEM... —    (Patient since Tue Oct 07 00:00:00 MDT 2014)

I HAVE MET THE ENTIRE STAFF THEY ARE ALL WONDERFUL , AGAIN MY FAMILY IS SO GRATEFUL WE FOUND THEM .


StarStarStarStarStar Jennifer did an outstanding job. —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Jennifer did an outstanding job.


StarStarStarStarStar All of the team I interacted with were fantastic —    (Patient since Fri Nov 14 00:00:00 MST 2014)

All of the team I interacted with were fantastic. Jen was great at explaining all of the procedures and was very personable.


StarStarStarStarNo Star The staff is usually wonderful and as I have mentioned before, this is the best office I've ever... —    (Patient since Fri Nov 22 00:00:00 MST 2013)

The staff is usually wonderful and as I have mentioned before, this is the best office I've ever visited. However, it really makes me angry when I have an 8 AM appointment and have to wait until 8:17 before being called into the back. Why set an appointment at 8 if you can't honor it? I always arrive early, and always end up waiting beyond my appointment time.


StarStarStarStarStar Jen is a great hygenist.Even if she has to tell you to correct something,she does it nicely —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Jen is a great hygenist.Even if she has to tell you to correct something,she does it nicely.Everyone makes you feel at home.We love DR Grimes.Have known him forever.


StarStarStarStarStar Amazing Dentist! —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Carolina's Dental is the best dental office in the charlotte area!


StarStarStarStarStar Dr Naz and Jen were good.Both receptionist Mitchell and Amy were nice —    (Patient since Fri Nov 07 00:00:00 MST 2014)

Dr Naz and Jen were good.Both receptionist Mitchell and Amy were nice


StarNo StarNo StarNo StarNo Star Excellent service —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

I didn't have to wait long before the hygienist. She explained things as she was going along. I have a dry mouth and she recommended a mouth wash I should use and when I drink water I should swish in my mouth before following. These were great advice. Everyone in the office is friendly and feel very comfortable that my teeth and gums are in good care.


StarStarStarStarStar i realize there are sometimes circumstances beyond our control but I feel that waiting more than 5... —    (Patient since Wed Nov 05 00:00:00 MST 2014)

i realize there are sometimes circumstances beyond our control but I feel that waiting more than 5 - 10 minutes for an appointment is acceptable.


StarStarStarStarStar Review —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

great service affordable prices great staff


StarStarStarStarStar The only issue I had was water being sprayed in my face on several occasions during my visit —    (Patient since Tue Sep 16 00:00:00 MDT 2014)

The only issue I had was water being sprayed in my face on several occasions during my visit. Other than that, I love your office


StarStarStarStarStar I wouldn't change a thing! —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

I wouldn't change a thing!


StarStarStarStarStar Shelly stayed with me and talked about your treatments and never pushed anything on me —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

Shelly stayed with me and talked about your treatments and never pushed anything on me. I don't like pushy and usually if I am pushed into a situation that I don't feel comfortable with I don't come back. She was very good, almost like she knew just how far to go. I plan to come in for treatments, but it will be a while because I am currently in a treatment with another doctor.


StarStarStarStarStar see above —    (Patient since Sat Mar 15 00:00:00 MDT 2014)

see above. I really appreciate being able to have an appointment late in the day since my employer makes it tough to work an appointment in during the day and my workday starts at 7:30 am


StarStarStarStarStar Jen did a great job, very prof —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

Jen did a great job, very prof


StarStarStarStarStar Best dental care in the area! —    (Patient since Mon Aug 19 00:00:00 MDT 2013)

I love the staff and the location


StarStarStarStarStar I am sorry I do not remember their names, but every one was great, and very customer oriented —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

I am sorry I do not remember their names, but every one was great, and very customer oriented. You folks did a wonderful job. Keep up the good work.


StarStarStarStarStar The entire staff was lovely and efficient. —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

The entire staff was lovely and efficient.


StarStarStarStarStar Everyone was very nice which made it more relaxing. —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

Everyone was very nice which made it more relaxing.


StarStarStarStarStar I used to dread going to the dentist and I actually look forward to my visits now!!! —    (Patient since Thu Jan 09 00:00:00 MST 2014)

I used to dread going to the dentist and I actually look forward to my visits now!!!


StarStarStarStarNo Star Thank you —    (Patient since Tue Feb 05 00:00:00 MST 2013)

Please note that I was advised that my financial options would be reviewed (they just weren't reviewed at visit -- which was fine/preferred). Thank you!


StarStarStarStarStar What can I say, Dr. Naz and Kate are awesome —    (Patient since Sat Aug 16 00:00:00 MDT 2014)

What can I say, Dr. Naz and Kate are awesome. I was very comfortable with them and they made me feel that the health of my teeth was just as important to them as they are to me.


StarStarStarStarStar I was very pleased with everyone I came in contact with —    (Patient since Thu Jan 09 00:00:00 MST 2014)

I was very pleased with everyone I came in contact with. Everyone in this office is caring and concerned with providing the best dental care possible.


StarStarStarStarNo Star Love Dr. Grimes and Barb —    (Patient since Thu Jun 06 00:00:00 MDT 2013)

I get thorough and caring cleaning, preventative care and treatments.


StarStarStarStarStar Bethany was great. She asked detailed questions about my dental history —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

Bethany was great. She asked detailed questions about my dental history. Made sure I was comfortable at all times.Made suggestions for the future. Dr. Stevens and Meghan were also a pleasure to meet-friendly and knowledgeable.


StarStarStarStarStar Everyone I came in contact with was so very nice, I don't know of anything that could have been... —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

Everyone I came in contact with was so very nice, I don't know of anything that could have been any better.


StarStarNo StarNo StarNo Star As an addendum, since I exceeded my limit previously... —    (Patient since Fri Nov 01 00:00:00 MDT 2013)

As an addendum, since I exceeded my limit previously....just wanted to say I don't mind that there was a mistake, as much as it was completely ignored and avoided. No one brought it up at all.


StarStarStarStarStar Kate my hygienist was wonderful and I would like to see her again —    (Patient since Sat Oct 05 00:00:00 MDT 2013)

Kate my hygienist was wonderful and I would like to see her again. She was very pleasant and I was very calm. She also explained every thing she was doing


StarStarStarStarNo Star I THOUGHT BEFORE THE VISIT THAT I COULD MAKE PAYMENTS ..... —    (Patient since Thu Sep 18 00:00:00 MDT 2014)

I THOUGHT BEFORE THE VISIT THAT I COULD MAKE PAYMENTS ......AND I THOUGHT JEN TOLD ME THAT SHE WOULD NOT CHARGE FOR THE X-RAYS BUT I WAS CHARGED AFTER I REVIEWED MY ITEMIZED BILL.....


Reply

We do work with Care Credit to provide an affordable way for our patients to make monthly payments for treatment. Unfortunately, it does not work in conjunction with our Dental Savings Plan as the plan is already providing a savings to you as our patient. I apologize for any misinterpretation of your bill. Upon reviewing your ledger from your appointment, it showed that all x-rays had already been written-off of your account as previously told to you that they would be. There was no charge at all for those x-rays. We are here to serve your dental needs in any way we can, so please don't hesitate to call if you have any questions in the future.

StarStarStarStarStar Kate was extremely nice and the rest of the staff w —    (Patient since Tue Sep 23 00:00:00 MDT 2014)

Kate was extremely nice and so was the rest of the staff.


StarStarStarStarStar Bethany —    (Patient since Mon Jan 07 00:00:00 MST 2013)

Bethany did a great job. Very nice. Dr. Grimes didn't sing but was nice to see him.


StarStarStarStarStar Jen does a great job being very personable as well as discussing details of X-rays and dental... —    (Patient since Wed Feb 29 00:00:00 MST 2012)

Jen does a great job being very personable as well as discussing details of X-rays and dental situation. She is obviously passionate about what she does. She makes The practice appear top notch. It's obvious you all go to great lengths to consider things beyond dentistry in dealing with your patients.


StarStarStarStarStar Gaby is always super friendly and easy to talk to - they remember the issues that I have... —    (Patient since Mon Nov 19 00:00:00 MST 2012)

Gaby is always super friendly and easy to talk to - they remember the issues that I have previously had and they always try to understand the full scope of the issue.


StarStarStarStarStar Jen was her extraordinary wonderful self. Very gentle and patient —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Jen was her extraordinary wonderful self. Very gentle and patient. I actually almost like seeing you guys because of her! And Happy Birthday, Jen. Party on!!


StarStarStarStarStar I really like both Kate and Dr Nazila. They were both very professional but personable. —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

I really like both Kate and Dr Nazila. They were both very professional but personable.


StarStarStarStarNo Star Yesterday was my first visit at your office & had a positive experience —    (Patient since Wed Sep 03 00:00:00 MDT 2014)

Yesterday was my first visit at your office & had a positive experience. Bethany Johnson was very caring & pleasant.


StarStarStarStarStar Dr.Grimes and Barbara are great! —    (Patient since Tue Feb 07 00:00:00 MST 2012)

Dr.Grimes and Barbara are great!


StarStarStarStarStar I was very comfortable during my entire visit from the front desk check in to check out —    (Patient since Mon Sep 15 00:00:00 MDT 2014)

I was very comfortable during my entire visit from the front desk check in to check out. This was my first visit so I do not know of any ways to improve on things or new services. I will let you know.


StarStarStarStarStar The staff is always extremely friendly and Barbara, as always, is great. —    (Patient since Tue Feb 28 00:00:00 MST 2012)

The staff is always extremely friendly and Barbara, as always, is great.


StarStarStarStarStar Do not play videos of dental procedures. —    (Patient since Wed Nov 06 00:00:00 MST 2013)

Do not play videos of dental procedures.


StarStarStarStarStar Barbara does a great job, I always enjoy talking to Dr —    (Patient since Tue Feb 14 00:00:00 MST 2012)

Barbara does a great job, I always enjoy talking to Dr. Grimes about baseball, football and fishing, and I always look forward to talking to Shelly.


StarStarStarStarStar Bethany was my hygenist--she was awesome! —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

Bethany was my hygenist--she was awesome!


StarStarStarStarStar Great customer service and care —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Great customer service and care. Bethany, who was my hygienist, was only 20 and seemed mature/knowledgable in her profession.


StarStarStarStarStar Everyone is always so great. I got to work with Cameron and Dr —    (Patient since Wed Mar 05 00:00:00 MST 2014)

Everyone is always so great. I got to work with Cameron and Dr. Phelps during this visit and they were both very kind and patient with me. Cameron is very good at what she does and does a great job of explaining everything she is doing. Dr. Phelps is top-notch! He is kind, patient and most importantly, a VERY good dentist! You can tell that he has an incredible passion for dentistry and I always feel 100% comfortable with my treatment plan. Thank you, Cameron and Dr. Phelps for such a great visit!


StarStarStarStarStar Visit to determine cause of upper right teeth pain  —    (Patient since Tue Apr 24 00:00:00 MDT 2012)

I appreciate Dr Grimes taking the time to talk with me after the "work" was done.


StarStarStarStarStar Kate is the best! Well deserved reward as employee of the month. —    (Patient since Fri Feb 07 00:00:00 MST 2014)

Kate is the best! Well deserved reward as employee of the month.


StarStarStarStarStar It would be hard to pick any one person on the desk, they were so friendly, and made me fell very... —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

It would be hard to pick any one person on the desk, they were so friendly, and made me fell very comfortable. Dr.Naz and Sheldon were the best ever, they explained everything to me in great detail. Dr. Naz is now very special to me.


StarStarStarStarStar Everyone from the front desk to dentist was very polite and friendly —    (Patient since Sat Aug 16 00:00:00 MDT 2014)

Everyone from the front desk to dentist was very polite and friendly. They made me feel welcomed and that having my business was appreciated.


StarStarStarStarStar Sheldon is great, as always.  —    (Patient since Wed May 07 00:00:00 MDT 2014)

Sheldon is great, as always.


StarStarStarStarStar Dr. Grimes and staff (Barbara especially) are friendly,professional. Thank you —    (Patient since Thu Jul 26 00:00:00 MDT 2012)

Dr. Grimes and staff (Barbara especially) are friendly,professional. Thank you


StarStarStarStarStar Jen and Tom were wonderful. They are why I go here. Thank you. —    (Patient since Tue Apr 03 00:00:00 MDT 2012)

Jen and Tom were wonderful. They are why I go here. Thank you.


StarStarStarStarStar Shelley and Dr Nazir were awesome and I give them both 5 stars! They make you feel like they are... —    (Patient since Mon Aug 04 00:00:00 MDT 2014)

Shelley and Dr Nazir were awesome and I give them both 5 stars! They make you feel like they are there to help and not just for a clinical/routine appointment.


StarStarStarStarStar Free massage with every visit. —    (Patient since Wed May 30 00:00:00 MDT 2012)

Free massage with every visit.


StarStarStarStarStar Barbara is the best and Dr. Grimes had better never retire! —    (Patient since Fri Mar 16 00:00:00 MDT 2012)

Barbara is the best and Dr. Grimes had better never retire!


StarStarStarStarStar kate was nice and friendly.  —    (Patient since Thu Jan 23 00:00:00 MST 2014)

kate was nice and friendly.


StarStarStarStarStar Barbara, as always, was delightful.  —    (Patient since Fri Jun 07 00:00:00 MDT 2013)

Barbara, as always, was delightful.


StarStarStarStarStar Everyone was great as usual, no need for improvement —    (Patient since Fri Jan 17 00:00:00 MST 2014)

Everyone was great as usual, no need for improvement


StarStarStarStarStar Wonderful people! Very caring and friendly! They are also so great with my 4 year old. —    (Patient since Sat Dec 15 00:00:00 MST 2012)

Wonderful people! Very caring and friendly! They are also so great with my 4 year old.


StarStarStarStarStar Denture fitting —    (Patient since Fri Mar 08 00:00:00 MST 2013)

The Lab man, Gene, was very attentive and concerned about my situation and has made significant improvements in my pre-dentures and gave me more hope than I have had in the past more than a year.


StarStarStarStarStar Great people, great service, thanks! —    (Patient since Tue Jun 11 00:00:00 MDT 2013)

Great people, great service, thanks!


StarStarStarStarStar Jen did a great job cleaning my teeth and talking to me about how I could improve my dental health —    (Patient since Tue Feb 19 00:00:00 MST 2013)

Jen did a great job cleaning my teeth and talking to me about how I could improve my dental health.


StarStarStarStarStar See comment above please .. —    (Patient since Tue Jul 08 00:00:00 MDT 2014)

See comment above please ... Also, "Kate" the dental hygienist, is a most delightful person! The gals in the (front) office are all so pleasant and cheerful! Thank you all for a wonderful office experience.


StarStarStarStarStar As always, everyone is so kind and patient with me and I thank you very much! —    (Patient since Tue Oct 02 00:00:00 MDT 2012)

As always, everyone is so kind and patient with me and I thank you very much!


StarStarStarStarStar Awesome —    (Patient since Tue Jun 24 00:00:00 MDT 2014)

I had a great experience. Everyone was so friendly!


StarStarStarStarStar Satisfied patient! —    (Patient since Wed Mar 19 00:00:00 MDT 2014)

More than pleased with dental visit!


StarStarStarStarStar Barbara is by far the best hygienist I've ever had work on my teeth.  —    (Patient since Tue Apr 17 00:00:00 MDT 2012)

Barbara is by far the best hygienist I've ever had work on my teeth.


StarStarStarStarStar Sheldon is very attentive, friendly, and knowledgeable —    (Patient since Wed May 07 00:00:00 MDT 2014)

Sheldon is very attentive, friendly, and knowledgeable. He offered me the blanket to make me more comfortable, which is something I have never experienced at the dentist before. I truly enjoyed my visit...if there is such thing at the dentist's office :)


StarStarStarStarStar This dental office is so very special! The warmth and compassion that is shown from the moment... —    (Patient since Thu Jan 09 00:00:00 MST 2014)

This dental office is so very special! The warmth and compassion that is shown from the moment you enter the building is exceptional! Michelle knows and greets everyone,I was taken in for my cleaning early by Kate. She explained everything in detail and then got the dentist- who quickly came in. She was able to explain my future treatment plan and needs. I was also able to meet Rachel, who was just amazing! Her compassion, warmth, and professionalism was just what I needed!!! Thank you for a wonderful experience!! I will continue to send referrals!!!


StarStarStarStarStar always nice to see Barbara and benefit from her profession care. —    (Patient since Thu May 31 00:00:00 MDT 2012)

always nice to see Barbara and benefit from her profession care.


StarStarStarStarStar Staff is always welcoming and friendly. I am in and out very quickly every time —    (Patient since Fri Jan 17 00:00:00 MST 2014)

Staff is always welcoming and friendly. I am in and out very quickly every time


StarStarStarStarStar Barb carefully explains what she is going to do and then gently completes the work —    (Patient since Tue May 15 00:00:00 MDT 2012)

Barb carefully explains what she is going to do and then gently completes the work. She makes you feel relaxed and lowers apprehensions with her friendly upbeat manner.


StarStarStarStarStar I am in the medical device industry and my team calls on physician offices all over the Southeast... —    (Patient since Fri Jun 06 00:00:00 MDT 2014)

I am in the medical device industry and my team calls on physician offices all over the Southeast US. The professionalism in your office and the exceptional attitudes of the staff are the best I've observed.


StarStarStarStarStar cleaning —    (Patient since Thu Jun 05 00:00:00 MDT 2014)

Was very happy in the care given and work done to make me want to return.


StarStarStarStarStar Everyone was very friendly and a pleasure to deal with.  —    (Patient since Fri May 30 00:00:00 MDT 2014)

Everyone was very friendly and a pleasure to deal with.


StarStarNo StarNo StarNo Star h the results of my invisalign then this appointment was unnecessary! ESPECIALLY since we told you... —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

h the results of my invisalign then this appointment was unnecessary! ESPECIALLY since we told you when this process started that many times I would be commuting from GEORGIA for these appointments and that I needed only the appointments that were ABSOLUTELY necessary. I'm very disappointed in the lack of communication between the office staff and between the office and me.


StarStarStarStarStar Jen was wonderful —    (Patient since Fri Oct 26 00:00:00 MDT 2012)

Jen was wonderful. She is so pleasant and communicates very well so that you do not have time to think about the cleaning process. She makes the cleaning quickly go by with the jovial conversation. I appreciate her answering all my questions and helping me with my concerns.


StarStarStarStarStar The whole experience was Great,staff make you feel comfortable from the moment you enter the front... —    (Patient since Fri May 30 00:00:00 MDT 2014)

The whole experience was Great,staff make you feel comfortable from the moment you enter the front door.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar I can't think of anything - very professional, courteous and thorough! —    (Patient since Tue May 20 00:00:00 MDT 2014)

I can't think of anything - very professional, courteous and thorough!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Everyone was very cordial and informative. —    (Patient since Thu May 29 00:00:00 MDT 2014)

Everyone was very cordial and informative.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar I have been going to Barbara for many years. I am thouroughly pleased with her. —    (Patient since Mon May 14 00:00:00 MDT 2012)

I have been going to Barbara for many years. I am thouroughly pleased with her.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar After I got the wrong day and got lost, eveyone was so helpful and got me in to have my teeth... —    (Patient since Mon May 20 00:00:00 MDT 2013)

After I got the wrong day and got lost, eveyone was so helpful and got me in to have my teeth cleaned since I was already almost there. I didn't even have to wait.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarNo Star Staff were extremely friendly, reassuring, and very helpful.  —    (Patient since Thu May 15 00:00:00 MDT 2014)

Staff were extremely friendly, reassuring, and very helpful.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Carolinas Dentist Center, like no other! —    (Patient since Thu Jan 02 00:00:00 MST 2014)

I have seen many, many dentists over the last 30 years, and I can honestly say that after my very first visit to Carolina's Dentist Center I new I had finally found a real dentist, someone looking at his patient as an individual and not as a client, not as a business. I am very happy with their work, and not having to wait more than 3 minutes after checking in shows a great deal of respect for people's time.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar All your staff is willing to help and serve! —    (Patient since Wed Nov 28 00:00:00 MST 2012)

All your staff is willing to help and serve!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Great staff! —    (Patient since Wed Nov 28 00:00:00 MST 2012)

Your staff go beyond simple customer service, your office is so warm and welcoming you make dental procedures easy even when is Not..


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar The entire staff from Amber to Gabby to Dr.Naz was excellent!  —    (Patient since Fri May 23 00:00:00 MDT 2014)

The entire staff from Amber to Gabby to Dr.Naz was excellent!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar I have no idea how you can improve what already is working so well —    (Patient since Mon Apr 02 00:00:00 MDT 2012)

I have no idea how you can improve what already is working so well. Everyone is so friendly as well as professional. I enjoy going to my dental appointments! :)


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar The anesthesia process was very complete; felt nothing! The amazing part was the COMPLETE return... —    (Patient since Thu Jun 14 00:00:00 MDT 2012)

The anesthesia process was very complete; felt nothing! The amazing part was the COMPLETE return to normalcy of the lip and jaw by noon.Which was about 3 hours from intial swab numbing step!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar All persons that I came into contact with were extreamly polite and courteous —    (Patient since Tue May 20 00:00:00 MDT 2014)

All persons that I came into contact with were extreamly polite and courteous.Facility well taken care of.One thing I could recommend for first time clients if at the driveway enterance a sign directing you the correct way. Not sure if I may have missed it if it is there.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Jenn and Dr. Naz —    (Patient since Fri May 16 00:00:00 MDT 2014)

They were amazing and super friendly. Best dental experience I've ever had.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Best dental experience anywhere in the Charlotte-Mecklenburg area —    (Patient since Tue Mar 13 00:00:00 MDT 2012)

Best dental experience anywhere in the Charlotte-Mecklenburg area


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Visit on 5/14/14 —    (Patient since Thu May 24 00:00:00 MDT 2012)

Excellent visit as always


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarNo StarNo Star exceptionally high prices. —    (Patient since Thu May 01 00:00:00 MDT 2014)

You prices are out of this world. I would like a copy of all my exrays and other information that I paid for. I am going to find out what Social services will do for me.


StarStarStarStarStar Kate  —    (Patient since Wed May 07 00:00:00 MDT 2014)

Kate was very professional and friendly.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Hailey, my hygenist, was probably the most skilled and gentle I've EVER had —    (Patient since Tue May 06 00:00:00 MDT 2014)

Hailey, my hygenist, was probably the most skilled and gentle I've EVER had. Explained exactly what was going to be happening and what was happening as the appointment went along.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google.Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Haley was awesome. My only complaint was the dentist I saw (Dr —    (Patient since Tue Apr 12 00:00:00 MDT 2011)

Haley was awesome. My only complaint was the dentist I saw (Dr. Mason maybe) began speaking with the hygenist about more personal things, which I did not prefer. That is the first time I have experienced that at this office.


Reply

We are so excited to hear that your experience with Hailey was awesome but hate that Dr. Mason began discussing personal things with her in front of you. Thank you for sharing your experience as we want to always uphold our high standard of care as you are our number one priority! Please know that we have addressed this with our staff and appreciate the opportunity to serve you better at your next visit with us.

StarStarStarStarStar Barbara the hygeinist was amazing. So patient, personable and gentle —    (Patient since Thu May 01 00:00:00 MDT 2014)

Barbara the hygeinist was amazing. So patient, personable and gentle. I would go back to her every time. The waiting area was also very nice with drinks and snacks and the free WIFI was appreciated too.


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google. Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Jen did a great job with Chloe for her first visit!! She made us feel very comfortable and Chloe... —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Jen did a great job with Chloe for her first visit!! She made us feel very comfortable and Chloe enjoyed her first cleaning very much!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google. Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar My dental hygienist was through, nice, and very knowledgable —    (Patient since Thu Oct 10 00:00:00 MDT 2013)

My dental hygienist was through, nice, and very knowledgable. My dentist did the most thorough exam I've had. As someone who has worked in the medical field, it was really relaxing to know I'm in good hands here!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google. Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar I always like seeing Jen and she does a great job everytime!! Staff is a lot if fun to be around! —    (Patient since Fri Mar 15 00:00:00 MDT 2013)

I always like seeing Jen and she does a great job everytime!! Staff is a lot if fun to be around!


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google. Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Crown placement  —    (Patient since Wed Feb 26 00:00:00 MST 2014)

Overall pleased with services.


StarStarStarStarStar I would like to have seen an after photo of how my teeth/smile would look like after the services... —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

I would like to have seen an after photo of how my teeth/smile would look like after the services would be completed.


StarStarStarStarStar Very Pleased —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

I was a little apprehensive about my appointment, but once I was checked in I was greeted, and the services to be performed were clearly explained to me. I really enjoyed my visit and serously, can't wait until my next appointment


Reply

We can’t thank you enough for taking the time out of your day to complete our internal review and share about your wonderful experience with us as we are always looking for feedback on our performance! We would be so appreciative if you gave us the opportunity to post your review to Google. Posting your review to Google will help us so much with our website and search engines. If you go to carolinasdentalcenter.com, you will need to click on the Google icon. Once you click on the icon, you will come to our Google+ page. At the top of this page, you will then see a pencil icon that will direct you to write a review and once your there, you can just copy and paste the same internal review! By sharing your review on our Google Plus page, you will automatically be entered into a drawing to win a FREE ipad and FREE GIFT CARD!! Please note that you may have to sign up as a member, but there is no cost impact to post these reviews.

StarStarStarStarStar Love Ya'll!  —    (Patient since Tue Feb 12 00:00:00 MST 2013)

Barbara is my dental hygienist and I absolutely lover her! I have never had a better experience going to the dentist until I became a patient of Carolina's Dental Center.


StarStarStarStarStar 5 Stars —    (Patient since Mon Apr 16 00:00:00 MDT 2012)

Dr. Grimes (His partners) and all his staff are 1st Class.


StarStarStarStarStar 5 stars!!! I'm Smiling —    (Patient since Tue Jul 23 00:00:00 MDT 2013)

I had a great experience. Dr. Nas and get assistant made me feel very comfortable during my surgery. Shelly took care of my finances without any problems. Over all I left feeling like a new woman because I could smile again.Thanks too all the staff and God Bless.


StarStarStarStarStar Everyone was really nice, pleasant and professional. Thanks —    (Patient since Fri Apr 11 00:00:00 MDT 2014)

Everyone was really nice, pleasant and professional. Thanks


StarStarStarStarStar Excellent as usual —    (Patient since Tue Jul 30 00:00:00 MDT 2013)

Dr Schwartz did a great job


StarStarStarStarStar Maria, Jennifer and Dr. Phelps ensure you have a great experience —    (Patient since Thu Apr 26 00:00:00 MDT 2012)

Maria, Jennifer and Dr. Phelps ensure you have a great experience. They made me feel very comfortable and they are very professional.


StarStarStarStarStar Always Super Friendly! —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

Love all the staff - it makes going to the dentist easier!


StarStarStarStarStar patient —    (Patient since Wed Feb 29 00:00:00 MST 2012)

Very please with dental service.


StarStarStarStarStar Excellent Service —    (Patient since Thu Jan 09 00:00:00 MST 2014)

I received excellent service. The office personnel were very professional and helped me find a financial plan so that I could receive the dental treatment that I needed. If not for their help I would not have been able to have my treatment completed. I was referred to your office by my sister and niece and they are still patients at your office. Looking forward to continuing to receive my routine dental care at your office.


StarStarStarStarStar Everyone was very professional as well as pleasant —    (Patient since Wed Apr 02 00:00:00 MDT 2014)

Everyone was very professional as well as pleasant. They had an awesome sense of humor which I appreciated! Will be referring friends and family!


StarStarStarStarStar I have spoken raves about your TEAM and love my doctor... —    (Patient since Tue Feb 05 00:00:00 MST 2013)

I have spoken raves about your TEAM and love my doctor...


StarStarStarStarStar I wish I could have listened to the TV during my visit —    (Patient since Mon Feb 18 00:00:00 MST 2013)

I wish I could have listened to the TV during my visit. My hygienist offered to configure earphones for me but it seemed inconvenient and I was seated late anyway so I declined. It would be nice to have this readily available.


StarStarStarStarStar I have been very pleased with the time spent with the Matthews dental office —    (Patient since Wed Jan 08 00:00:00 MST 2014)

I have been very pleased with the time spent with the Matthews dental office. Dr Schwartz has been great and very caring as well as the other staff. I have recommended Dr Schwartz to my family, friends, and everyone I meet. I feel very fortunate to have him as my dental professional. Olivette Mitchum


StarStarStarStarStar excellent! —    (Patient since Tue Feb 21 00:00:00 MST 2012)

What I needed done was done quickly and I went away happy.


StarStarStarStarNo Star 4 stars —    (Patient since Tue Feb 28 00:00:00 MST 2012)

I am always happy with Barbara. Her professionalism and personality put me at ease.


StarStarStarStarStar I love you guys over there: However the No for item 6 is this: In September I joined your Dental... —    (Patient since Fri Sep 27 00:00:00 MDT 2013)

I love you guys over there: However the No for item 6 is this: In September I joined your Dental Savings Plan as I thought is was good for me and My wife, However I found out that your discounts on services were still more than most others I had used. Now I find out that you are going up on the cost of the Dental Savings Plan. Therefore I want be Using the Dental Savings Plan for another year.


Reply

We love you as well and are so grateful to have the opportunity to serve you and Cynthia! Please know that we are not going up on Dental Savings Plan cost, it's still the same cost at $299. Since you are already a DSP participate, you and your wife will continue to enjoy the same discounted prices without any increased cost to you. The Dental Savings Plan goes above and beyond any other dental practice by offering free oral cancer screenings, free fluoride desensitizing treatments at each cleaning, free x-rays and free exams throughout the year. If you have any further questions please don't hesitate to contact us. We pride ourselves in being the most economically priced practice in our area and look forward in continuing to serve you and Cynthia.

StarStarStarStarStar I felt like I was welcomed from the start —    (Patient since Wed Mar 19 00:00:00 MDT 2014)

I felt like I was welcomed from the start. I appreciate the fact that I had to cancel the appt for my root canal, but the doctor said that he would stay on Wednesday evening for my appt.


StarStarStarStarStar Jennifer was fantastic —    (Patient since Mon May 07 00:00:00 MDT 2012)

Jennifer was fantastic. I had an problem area near a 3rd molar and she went out of her to way to find me proxy brushes so I can improve my home oral hygiene. I always enjoy my appointment with her.


StarStarStarStarStar As always, Barb provided excellent care —    (Patient since Mon Sep 16 00:00:00 MDT 2013)

As always, Barb provided excellent care. She makes me feel like we have been good friends for years! Shellie is irreplaceable! Dr. Grimes is always great....tell him thanks for the good night's sleep!


StarStarStarStarStar Excellent visit, as usual —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

As always, my visit was an awesome experience!


StarStarStarStarStar I had a very pleasant experience and I would recommend that people come to this office however my... —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

I had a very pleasant experience and I would recommend that people come to this office however my insurance just didn't cover what I needed it to cover to get my dental issues taken care of but overall I met some of the nicest people that I have ever met in my life it was almost overwhelming thank you and god bless


StarStarStarStarStar BArbara was great. The girl I made my appt with was very friendly and enthusiastic (Rachael?) —    (Patient since Thu Mar 13 00:00:00 MDT 2014)

BArbara was great. The girl I made my appt with was very friendly and enthusiastic (Rachael?)


StarStarStarStarStar My First Visit —    (Patient since Fri Mar 07 00:00:00 MST 2014)

Dr. Alimohammadi and Sheldon are an awesome team! They are very calming and not at all judgmental or preachy. The ladies at the front desk are equally as awesome


StarStarStarStarStar Excellent —    (Patient since Thu Jan 23 00:00:00 MST 2014)

The service was great, procedure did not take a long time.


StarStarStarStarStar Highly Recommended. —    (Patient since Mon Mar 03 00:00:00 MST 2014)

I typically dread going to the dentist but everyone was so welcoming and I actually felt like they cared. I wasn't pressured to do anything additional than what I came in for and will definitely be coming back.


StarStarStarStarStar Jen is a great hygienist  —    (Patient since Thu Mar 06 00:00:00 MST 2014)

Jen is a great hygienist


StarStarStarStarStar Checkup —    (Patient since Tue Feb 07 00:00:00 MST 2012)

5 stars to Dr.Grimes and Barbara


StarStarStarStarStar Great. Visit —    (Patient since Tue Apr 09 00:00:00 MDT 2013)

Super staff and dr phelps


StarStarStarStarStar Gabby and Dr. Phelps were incredibly kind and patient —    (Patient since Wed Mar 05 00:00:00 MST 2014)

Gabby and Dr. Phelps were incredibly kind and patient. Every staff member I encountered treated me with kindness and respect.


StarStarStarStarStar Hygienist Jen was outstanding as usual.  —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Hygienist Jen was outstanding as usual.


StarStarStarStarStar Everything was perfect, love your location, staff and would absolutely recommend your facility.  —    (Patient since Thu Feb 27 00:00:00 MST 2014)

Everything was perfect, love your location, staff and would absolutely recommend your facility.


StarStarStarStarStar carolina dental center —    (Patient since Thu Feb 27 00:00:00 MST 2014)

Everyone was very nice. The facility was very clean and they had coffee,water and blankets for patients. I thought that was great. Everyone in the office was very professional and had a great persnoality. And everyone made me feel very comfortable. I was nervous about seeing the dentist but not anymore.


StarStarStarStarStar Thank you —    (Patient since Tue Feb 25 00:00:00 MST 2014)

I was taken care of. Everyone was warm AMD welcoming.


StarStarStarStarStar Number 1 —    (Patient since Tue Feb 19 00:00:00 MST 2013)

you guys are great!!!!! Change nothing!!


StarStarStarStarStar Jenn B and Dr Naz were great :) —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

Jenn B and Dr Naz were great :)


StarStarStarStarStar Dr. Naz, Maria and Sheldon. All were great. —    (Patient since Sun Feb 28 00:00:00 MST 1700)

Dr. Naz, Maria and Sheldon. All were great.


StarStarStarStarStar Feeling at ease —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Everyone I met in the office made me feel at ease. Everyone was friendly and made me feel comfortable.


StarStarStarStarStar Great experience. Hayley (sorry if spelled wrong) was an excellent hygienist and the dr (Dr Raz.. —    (Patient since Tue Feb 18 00:00:00 MST 2014)

Great experience. Hayley (sorry if spelled wrong) was an excellent hygienist and the dr (Dr Raz... or something like that) was great too. Looking forward to coming back.


StarStarStarStarStar My hygienist —    (Patient since Tue Feb 18 00:00:00 MST 2014)

I loved my hygienist, Jennifer. She was gentle and thorough. I highly recommend her.


StarStarStarStarStar Marilyn Kahler —    (Patient since Mon Jul 30 00:00:00 MDT 2012)

I always have a good time at your office. Everyone is great.


StarStarStarStarStar This visit was much better than my previous visits to other dental offices in the area —    (Patient since Sat Feb 15 00:00:00 MST 2014)

This visit was much better than my previous visits to other dental offices in the area. Thank you for being super nice and helpful and most importantly upfront about what things are going to cost and what procedures need to be done and why.


StarStarStarStarStar I was seen on a semi-emergent basis as a new patient. Dr —    (Patient since Sat Feb 15 00:00:00 MST 2014)

I was seen on a semi-emergent basis as a new patient. Dr. Phelps returned my husband's call very promptly on Friday night and gave me an appointment for Saturday morning before we headed out of town. Dr. Alimohammadi and all the other staff were very nice and helpful.


StarStarStarStarStar Everyone was very nice and helpful. Dr —    (Patient since Fri Feb 14 00:00:00 MST 2014)

Everyone was very nice and helpful. Dr. Schwartz made it very clear the options I was looking at to resolve my pain and explained them very well. I decided to have my teeth cleaned and Hailey did an excellent job. I don't like going to the dentist, but your team made it very pleasant.


StarStarStarStarStar Always friendly, professional, sparkling clean, modern, fast without a rushed feeling, adequately... —    (Patient since Fri Mar 16 00:00:00 MDT 2012)

Always friendly, professional, sparkling clean, modern, fast without a rushed feeling, adequately staffed - top notch! We switched dentists years ago and never looked back. After close to forty years of being a dental patient, this is by far the best team.


StarStarStarStarStar Dr. Schwartz and the staff are very professional and friendly. —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Dr. Schwartz and the staff are very professional and friendly.


StarStarStarStarStar Jennifer is so professional & takes the time to explain what she is doing. —    (Patient since Wed Feb 06 00:00:00 MST 2013)

Jennifer is so professional & takes the time to explain what she is doing.


StarStarStarStarStar Very friendly staff. —    (Patient since Fri Feb 01 00:00:00 MST 2013)

Staff goes out of their way to make you feel welcome.


StarStarStarStarStar Absolutely best dental appointment I've ever had. Extremely caring and friendly staff —    (Patient since Fri Feb 07 00:00:00 MST 2014)

Absolutely best dental appointment I've ever had. Extremely caring and friendly staff. Jen is the best.


StarStarStarStarStar Kate made me feel very at ease before she started cleaning my teeth.  —    (Patient since Thu Feb 06 00:00:00 MST 2014)

Kate made me feel very at ease before she started cleaning my teeth.


StarStarStarStarStar The Appointment was good to me... /Natalie,,,  —    (Patient since Fri Feb 07 00:00:00 MST 2014)

The Appointment was good to me... /Natalie,,,


StarStarStarStarStar Highly recommended —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

I would recommend Carolinas Dental Center to my family and friends. They have the friendliest staff and an upbeat atmosphere.


StarStarStarStarStar EVERYONE IN THE OFFICE IS GREAT —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

EVERYONE IN THE OFFICE IS GREAT


StarStarStarStarStar Michelle and Gabby? were very helful and professaional.Dr. Schwartz, excellent! —    (Patient since Wed Feb 05 00:00:00 MST 2014)

Michelle and Gabby? were very helful and professaional. Dr. Schwartz, excellent!


StarStarStarStarStar I love Dr. Grimes and Jen. No more trips to Colorado, please. -:) —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

I love Dr. Grimes and Jen. No more trips to Colorado, please. -:)


StarStarStarStarStar Had a very pleasant visit, dental hygienist was caring, supportive of my visit, and answering any ... —    (Patient since Tue Feb 04 00:00:00 MST 2014)

Had a very pleasant visit, dental hygienist was caring, supportive of my visit, and answering any questions I may have had.


StarStarStarStarStar Great  —    (Patient since Tue Sep 03 00:00:00 MDT 2013)

I always enjoy going to get my teeth cleaned at CDS.


StarStarStarStarStar Best dentist ever —    (Patient since Wed Apr 25 00:00:00 MDT 2012)

I've been to dentist offices in 3 different states. Carolina's Dental Center is by far the best. The care about their patients and their community. I've referred many friends.


StarStarStarStarStar Experience —    (Patient since Fri Nov 22 00:00:00 MST 2013)

I first have to state that I suffer extreme anxiety when dealing with the dentist office. As can be seen from the work needed on my teeth, it's been a real long time since I felt comfortable enough to ever come back for a second visit. I'm mentioning this as a testament to your staff. Kate, who has cleaned my teeth, is pleasant and does a wonderful job with me. Dr. Alimohammadi is the absolute best. I needed someone like her. She is patient, informative and an expert at her craft. My wife will become a client of the practice and I have offered your clinic as a recommendation to a couple of coworkers.


StarStarStarStarStar great time —    (Patient since Thu Jul 12 00:00:00 MDT 2012)

Dr. Alimohammadi was great it made my experience to the dentist I ever had.


The ladies that works there is very nice I have told. All my family and frirnfs —    (Patient since Wed Jan 29 00:00:00 MST 2014)

The ladies that works there is very nice I have told. All my family and frirnfs


StarStarStarStarStar The staff is Always friendly and always seem so happy —    (Patient since Tue Jun 19 00:00:00 MDT 2012)

The staff is Always friendly and always seem so happy. Jen is so friendly And as long as I am a patient, I always want her to clean my teeth. She is very honest with me and I trust her


StarStarStarStarStar My dental hygenist was Barb and I have been her patient for many years —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

My dental hygenist was Barb and I have been her patient for many years. She is a wonderful asset to your company and would highly recommend her to anyone.


StarStarStarStarStar Jen is my dental hygenist and she is excellent —    (Patient since Tue Apr 17 00:00:00 MDT 2012)

Jen is my dental hygenist and she is excellent. I also met another dentist who explained my receeding gums to me and he was very nice and knowledgable. I would feel comfortable having him as my on-going dentist.


StarStarStarStarStar I don't know how Jen could have made me feel more comfortable —    (Patient since Mon Feb 13 00:00:00 MST 2012)

I don't know how Jen could have made me feel more comfortable. She always greets me with a smile and that smile never stops! Jen is one of the best assets Carolinas Dental has!!


StarStarStarStarStar I would like to see this office work with DentalPlans —    (Patient since Thu Jan 23 00:00:00 MST 2014)

I would like to see this office work with DentalPlans.com and become a member of their discount dental plan network. That would provide me more options for lower costs for services at a more reasonable rate. The in-house denatl plan the Carolina Dental Center offers is fine, but when you are out of work (like I am at this time), the $299.00 up front cost for the insurance is an added expensive and negatively adds to what I would have to pay when you include the dental services as well. But I am sure it would be great for other patients! Thank you for the free coffee, soda, or water at your office! That was very nice free service! :-)


StarStarStarStarStar Dr. Schwartz —    (Patient since Sat Dec 21 00:00:00 MST 2013)

Dr. Schwartz. The condition of the problem tooth was explained very well and if I continue to have a problem I will proceed with the options submitted.


StarStarStarStarStar I feel very good about my upcoming procedure and feel the doctor will ensure that I am completely... —    (Patient since Mon Jan 20 00:00:00 MST 2014)

I feel very good about my upcoming procedure and feel the doctor will ensure that I am completely happy with the final results. I was pleased with both the doctor and nurse who assisted me that day. Thank you, Cindy Hope


StarStarStarStarNo Star Was delighted to be seen by Dr. Schwartz —    (Patient since Fri Jun 07 00:00:00 MDT 2013)

Was delighted to be seen by Dr. Schwartz. For the first time, had confidence in the practice, largely because of him. Wish the same were true for Jennifer who cleaned my teeth. Too much talk, not enough cleaning. In fact, it was probably the most superficial cleaning I've ever had.


StarStarStarStarStar Not really a problem just didn't know Dr Phelps (who knows my case inside and out) wouldn't be... —    (Patient since Thu Sep 05 00:00:00 MDT 2013)

Not really a problem just didn't know Dr Phelps (who knows my case inside and out) wouldn't be there. Did not know dr but said he never used Invisalign on his patients and made me feel a little concerned-wondering if I made a mistake. I think phelps wouldn't mislead me, just a little worry, hoping it will work and what if it doesn't. A lot of money down the drain would make me feel very very guilty. Bottom line is I like Dr Phelps and his lady staff! :-) I know the group Will make good on anything I need.


StarStarStarStarStar I love Dr Schwartz —    (Patient since Thu Oct 10 00:00:00 MDT 2013)

I love Dr Schwartz. He is one of the best DDS i have ever had! Everybody else does a fantastic job too Thanks to all for everything you do!


StarStarNo StarNo StarNo Star Dr. Schwartz has an abrasive personality and seemed to push dental work —    (Patient since Fri Jun 29 00:00:00 MDT 2012)

Dr. Schwartz has an abrasive personality and seemed to push dental work. He discussed my situation in front of everyone also, which I find unprofessional. I have been a patient for 15 or more years, but have decided to change dentists now. It's not the same anymore.


StarStarStarStarStar As always, Dr. Grimes is super, not only a professional but a friend. Also, I met Dr —    (Patient since Tue Feb 21 00:00:00 MST 2012)

As always, Dr. Grimes is super, not only a professional but a friend. Also, I met Dr. Jim who did a root canal in record time. I loved his courteous approach and quick timing on a new patient. Also, I can't believe these two got so much done in one visit. Thank you!


StarStarStarStarStar Barbara does an excellent job of calming my fears when I come! —    (Patient since Thu Feb 09 00:00:00 MST 2012)

Barbara does an excellent job of calming my fears when I come!


StarStarStarStarStar Barbara is great and Shelly too. I don't think that you have any losers. All friendly andhelpful. —    (Patient since Tue Feb 28 00:00:00 MST 2012)

Barbara is great and Shelly too. I don't think that you have any losers. All friendly andhelpful.


StarStarStarStarStar The entire experience from start to finish was exceptional —    (Patient since Thu Jan 09 00:00:00 MST 2014)

The entire experience from start to finish was exceptional. From the smiling professionals at the front(Michelle), to the assistant and Dr. Phelps who were wonderful! I am so thankful to finally have begun this much needed work. I can not tell you how much this is impacting my life! Thank you so very much...I will be eternally grateful for your kindness.


StarStarStarStarStar Great service as always by friendly, professional staff.  —    (Patient since Tue Feb 07 00:00:00 MST 2012)

Great service as always by friendly, professional staff.


StarStarStarNo StarNo Star It was close to 30 minutes before I was seated and even after I was seated, there was additional... —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

It was close to 30 minutes before I was seated and even after I was seated, there was additional wait time. If the staff knows the dentist is running behind, a phone alerting me would have been nice. It would have meant less time away from the office.


Reply

Our number one goal is to ensure that every patient has an above and beyond experience at Carolinas Dental Center and hate that you left unsatisfied with your visit with us. We apologize that you were inconvenienced due to technical difficulties. Please know that the technical issues have been resolved and will look into ways we can alert you in the event we are running behind. We can't thank you enough for allowing us to serve you better at your next appointment.

StarStarStarStarStar Everyone was very nice. Rachel explained the financial option in a way I could understand —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Everyone was very nice. Rachel explained the financial option in a way I could understand. When I return from out of town I will call to begin to take care of my dental needs with your office. thank you.


StarStarStarStarStar I love my hygienist - I plan to try and persuade my fiancé to switch over to you guys because I've... —    (Patient since Tue Jul 02 00:00:00 MDT 2013)

I love my hygienist - I plan to try and persuade my fiancé to switch over to you guys because I've had such a great experience since I've started with you guys. Thanks!


StarStarStarNo StarNo Star Everyone treats me very personably.The girls at the front calmed by name —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Everyone treats me very personably.The girls at the front calmed by name.They always greet me with a smile.Dt.Grimes always tries to make me feel at ease.The hygienist is very nice.Shellie has been a sweetheart ever since we first started coming there..


StarStarStarStarStar Everyone at your practice is great and I feel like I receive great care as well —    (Patient since Tue Feb 19 00:00:00 MST 2013)

Everyone at your practice is great and I feel like I receive great care as well. Your staff takes time with me but its not wasted time. I liked my previous practice but yours is night and day better. Its amazing.


StarStarStarStarNo Star It is always a pleasure talking with Rachel. She is very personable and professional. —    (Patient since Tue Dec 11 00:00:00 MST 2012)

It is always a pleasure talking with Rachel. She is very personable and professional.


StarStarStarStarStar My dental hygienist was exce —    (Patient since Fri Jan 03 00:00:00 MST 2014)

My dental hygienist was exce


StarStarStarStarStar Everyone was very professional and friendly. Would not change a thing. —    (Patient since Fri Nov 22 00:00:00 MST 2013)

Everyone was very professional and friendly. Would not change a thing.


StarStarStarStarStar Excellant!! —    (Patient since Fri Dec 20 00:00:00 MST 2013)

Everyone was very pleasant...


StarStarStarStarStar I had a wonderful experience. I'm very excited that Dr Naz is a part of your team —    (Patient since Sat Dec 21 00:00:00 MST 2013)

I had a wonderful experience. I'm very excited that Dr Naz is a part of your team


StarStarStarStarStar Your staff is amazing —    (Patient since Thu Nov 14 00:00:00 MST 2013)

Your staff is amazing. I haven't had he best experience with other dentists in Charlotte, but your office has changed that. Everyone has been extremely friendly and compassionate to my situation and have never said anything derogatory about my situation, unlike my last dentist. I'm so happy I kept looking for a better dental experience and I found it with your practice. Thank you for your understanding and caring.


StarStarStarStarStar Hygiene tech was very good! —    (Patient since Thu Aug 02 00:00:00 MDT 2012)

Hygiene tech was very good!


StarStarStarStarStar Katie was fantastic —    (Patient since Wed Dec 04 00:00:00 MST 2013)

Katie was fantastic. And Megan on the front desk just made it an actual pleasure to come to your office. Thank you


StarStarStarStarStar BEST DENTIST in North Carolina.  —    (Patient since Tue Feb 14 00:00:00 MST 2012)

Most friendly staff assisting the BEST DENTIST in North Carolina. It is a pleasure going there


StarStarStarStarStar Everyone I came in contact with was very professional. Very impressed! —    (Patient since Sun Feb 28 00:00:00 MST 1700)

Everyone I came in contact with was very professional. Very impressed!


StarStarStarStarStar Your staff is excellent! Thank you for takingsuch good care of me —    (Patient since Tue Dec 03 00:00:00 MST 2013)

Your staff is excellent! Thank you for taking such good care of me. Having a tooth pulled is not a fun experience, but it went very smoothly. Thank you again


StarStarStarStarStar First time seeing Jennifer. Loved her :-) —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

First time seeing Jennifer. Loved her :-)


StarStarStarStarStar Highly Recommended —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Dr. Naz is fanatastic! She truly has a passion for her craft and not afraid to take calculated risks that benefit her patients' comfort and wallets. Highly recommended!


StarStarStarStarStar Michelle was very warm and atttenttive,Shelly, Carla and Dr.Phelps —    (Patient since Thu Nov 21 00:00:00 MST 2013)

Michelle was very warm and atttenttive,Shelly, Carla and Dr.Phelps


StarStarNo StarNo StarNo Star If payment is expected or any changes to what is expected to happen at your next appt be... —    (Patient since Tue Oct 15 00:00:00 MDT 2013)

If payment is expected or any changes to what is expected to happen at your next appt be communicated before that appt and if client is going to be inconvenienced by the situation be prepared to compensate them cause you want your money timely. Communication detailed. Surprises are not good I'm business it's selfish and disrespectful. Could lose repeat business.


StarStarStarStarStar I have been needing to get my mouth in order particularly a fron upper tooth that hs been giving... —    (Patient since Tue Feb 05 00:00:00 MST 2013)

I have been needing to get my mouth in order particularly a front upper tooth that has been giving me fits for the last 30 years after a bad root canal. My experience with the sedation was without a doubt an excellent solution... Thanks!


StarStarStarStarStar Excellent, quality dental care!! —    (Patient since Mon Nov 18 00:00:00 MST 2013)

My first visit at Carolina's Dental Center was fantastic!


StarStarStarNo StarNo Star The first time we were there Dr —    (Patient since Fri Sep 27 00:00:00 MDT 2013)

The first time we were there Dr. Firestone saw us and I was not happy with the appointment, however after meeting with Dr. Phelps I then was happy with our visit. I do believe however the prices charged for services are higher than other DDS even with the discounts offered.


StarStarStarStarStar Carolinas Dental Center —    (Patient since Wed Oct 10 00:00:00 MDT 2012)

The most wonderful people


The Dentist was standoffishI have very bad dental anxiety and the Dentist made me feel like I... —    (Patient since Wed Oct 23 00:00:00 MDT 2013)

The Dentist was standoffish I have very bad dental anxiety and the Dentist made me feel like I just was not his type of patient.


StarStarStarStarStar great service —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Very friendly staff ,duly atmosphere.


StarStarStarStarStar Very professional —    (Patient since Mon Oct 28 00:00:00 MDT 2013)

Everyone I encountered in your office was extremely professional and put me totally at ease. I actually look forward to my next visit!


StarStarStarStarNo Star Everyone working this past Saturday was very polite and welcoming. —    (Patient since Sat Nov 02 00:00:00 MDT 2013)

Everyone working this past Saturday was very polite and welcoming.


StarStarStarStarStar Everyone was upbeat and the receptionist waswhy I scheduled my first appointment. —    (Patient since Fri Nov 01 00:00:00 MDT 2013)

Everyone was upbeat and the receptionist was why I scheduled my first appointment.


StarStarNo StarNo StarNo Star I had a temporary hygienist because my normal one left the practice —    (Patient since Fri Apr 20 00:00:00 MDT 2012)

I had a temporary hygienist because my normal one left the practice. I would have expected to be reassigned a currently on staff experienced hygienist instead of a fill in. Also my appointment started 10 mins late as the doctor hadn't arrived yet. I schedule these appointments early in the morning in an effort to miss as little work time as possible. I have been coming here a long time and this was by far my worst experience to date.


Reply

Please know that it is our number one goal to serve each patient with excellent care and are deeply saddened to know that you felt that you had anything less than an excellent experience with us. We unfortunately had to say goodbye to one of our hygienist when she moved out of state this past week and that is why Lisa, the hygienist with over 22 years of experience served you this past Friday. We hate to hear that your first appointment was compromised by 10 minutes due to the late arrival of our Doctor because of heavy traffic. I am extremely happy to hear that our team of experts was able to make up for that by completing your services almost 30 minutes early so that you could get back to work. You have been a part of our family for a long time and we appreciate your patronage. Know that we respect you, your opinion, and your time and are grateful for you allowing us to serve better in the future!

StarStarStarStarStar I was a difficult case and patient but Dr. Schwartz did an outstanding job —    (Patient since Tue Sep 24 00:00:00 MDT 2013)

I was a difficult case and patient but Dr. Schwartz did an outstanding job. I felt I was in good hands. I really appreciate the job Dr. Schwartz did. Thanks again!


StarStarStarStarStar Sonya, Dr —    (Patient since Fri Oct 26 00:00:00 MDT 2012)

Sonya, Dr. Phelps' assistant is so great and regardless of my anxiety or concerns, lets me know that everything is ok and that I will be fine. She has a positive attitude, relaxed manner and makes me feel I am the only patient at that time. Dr. Phelps is the only person in the world that I would permit to drill into my bones and extract teeth and has helped me over the years with so much. The experience at Carolinas Dental Center goes beyond the dental/patient experience. They bring you into their "family" while you are there.


StarStarStarStarNo Star The issue I have with your organization is the one mentioned several times and that is followup on... —    (Patient since Tue Oct 23 00:00:00 MDT 2012)

The issue I have with your organization is the one mentioned several times and that is followup on special requests like my case. It took me coming into office and having Shelly write it up for me. Not cool especially when the front desk is having kicking up the whole time I was there. Not that I have a problem with people having a good time mind you.


StarStarStarStarStar I love ALL the staff beginning @the front desk up to the singing dentist, Dr Phleps!My first... —    (Patient since Thu Sep 05 00:00:00 MDT 2013)

I love ALL the staff beginning with the front desk up to the singing dentist, Dr Phleps! My first visit lasted over 7 hours so I got to know them very well! The singing relaxed me :) and they have all latest technology! They are also very gentle and will hold.your hand, even if you are 45! Feels like family! :)


StarStarNo StarNo StarNo Star A bad day. —    (Patient since Tue Mar 19 00:00:00 MDT 2013)

During my last intervention the doctor and staff failed to protect my lower lip with the consequence of swelling it and damaging the inside skin to the point of bleeding. As of today the swelling has decreased a little, but I still have a very sore area preventing me to eat comfortably. Over the years I have had numerous interventions and surgeries in my mouth, but never suffered such debilitating situation.


StarStarStarStarStar I love the evening appointment option. Barabara Daly and Dr. Grimes were excellent as always —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

I love the evening appointment option. Barabara Daly and Dr. Grimes were excellent as always. Bravo!


StarStarStarStarStar Jen will be missed! But the overall staff has always been fantastic. —    (Patient since Mon Aug 27 00:00:00 MDT 2012)

Jen will be missed! But the overall staff has always been fantastic.


StarStarStarNo StarNo Star I worked with Shelly and I could not have been more impress- she was very helpful in helping me... —    (Patient since Mon Oct 14 00:00:00 MDT 2013)

I worked with Shelly and I could not have been more impress- she was very helpful in helping me understanding what needed to be done. I was very disappointed that no one let me know why my wait time was so long- my appointment was for 2PM but did not get into dental chair for over 45 mins.


StarStarStarStarStar Great work —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

I think the service was great and l continue to refer clients to you.


StarStarStarStarStar Great work —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

I think the service was great and l continue to refer clients to you.


StarStarStarStarStar Best of Charlotte —    (Patient since Wed Oct 09 00:00:00 MDT 2013)

Hands down the best team in Charlotte!


StarStarStarStarStar It was an incredible visit, one which I truly appreciated —    (Patient since Sat Oct 05 00:00:00 MDT 2013)

It was an incredible visit, one which I truly appreciated. I HATE the dentist office, for so many reasons but this center, Carolinas Dental Center made me feel at ease! Thank you for your service, Jessica & Family