Reviews

I moved to Carlisle about 5 years ago and had not seen a Dermatologist for at least 10 years before that. I recently had two problems, a slight rash on my knee and I needed to have a large skin tag removed from my neck. In one visit the tag was removed and a prescription for the rash is working. I'm impressed how efficient and courteous they were. I recommend them to anyone needing this r service.

May 7, 2021

Very friendly & professional from start to finish.

May 7, 2021

It did not take long at all.

May 7, 2021

First visit and I was very pleased. Friendly staff thorough exam and nice facility.

May 7, 2021

Jessica was very polite and professional in my encounter with her yesterday.

May 7, 2021

Every single person I was in contact with during my recent appointment was friendly, helpful, knowledgeable, and made me feel my well-being was of primary importance to them! By far the best health care experience I have had in the recent past. I appreciate this office.

May 7, 2021

My first time and everyone was so nice, polite and timely.

May 6, 2021

I was able to get an appointment without a lot of wait. They were efficient in the office. The NP listened to my concerns and was thorough in her time with me.

May 5, 2021

The staff is friendly and my exam was thorough.

May 5, 2021

My appoinment happened right on time, everyone was polite and friendly and exuded competence and professionalism. Can't ask for much more than that!

May 5, 2021

Dr. Ngo is thorough and kind, and addressed all of my concerns.

May 4, 2021

I'm very pleased with the services from your office.

May 4, 2021

It was an excellent experience, Thank you Dr. Hin

May 2, 2021

The office Staff is friendly. The space is comfortable and relaxing. Dr. Hin answered my questions and reassured me.

May 1, 2021

Very helpful and little wait time. Everyone there were very lovely. Great appointment.looking forward to my next appointment .

May 1, 2021

I was very pleased to be seen on time !! My time is as valuable as yours !! I love coming to this practice and as always was very pleased

Apr 30, 2021

Staff was super nice. The medical assistant was really professional and kind and Dr. Hin was awesome very detailed and outgoing.

Apr 29, 2021

I was very pleased with the comprehensive exam and explanation of my chief concern by Dr. Ngo. I would highly recommended him for all dermatology needs, Bruce H Spivak, DMD, FICOI, FAGD

Apr 27, 2021

Staff and Dr. were courteous, and extremely skilled.

Apr 27, 2021

Nice facility promptly greeted and seen

Apr 24, 2021

The service was excellent. Everyone in the office was kind and accommodating. I would highly recomend your office to my friends and family.

Apr 24, 2021

Dr.Hin did a very thorough job and was very professional and friendly. The physicain assistant was great too.

Apr 23, 2021

This was our first appointment and we were very pleased! My daughter is struggling with acne and we left with a strong plan in place and a follow-up appointment scheduled. My daughter felt so much more confident leaving there then she has in awhile! All of the staff was very friendly as well. I've already recommended several friends and family to the practice.

Apr 23, 2021

I have been to a few dermatologists and they were OK. Carlisle Dermotology is the one place that I would recommend over all others because they go the extra mile to make sure your needs are addressed.

Apr 23, 2021

Very pleased with staff interactions and treatment. Arrived a bit late due to mistakes in following directions I was given. Sorry, my fault.

Apr 22, 2021

Excellent service and friendly staff. I would highly recommend this practice to anyone Joni Brown

Apr 22, 2021

My visit was very professional and friendly. When I arrived the young lady at the desk was very nice. My appointment was on time and my procedure went very well.

Apr 21, 2021

I have(unfortunately) a fair complexion. Being 70 years old now along with being ignorant of the damage the sun can do to a persons skin in my youth, I'm paying the price now. Fortunately Carlisle dermatology is preventing my sun damaged skin from developing into something much more serious.

Apr 20, 2021

Excellent attention to detail. Through examination and explanation of procedure and after-.affects. Examination rooms and building are super clean. All staff and doctor(s) are friendly and welcoming.

Apr 17, 2021

I had a very positive experience with my appointment yesterday. Congrats on your new building.

Apr 16, 2021

Very clean and nice looking clinic. The staff was very nice and professional. The office itself had an inviting and relaxing atmosphere.

Apr 16, 2021

Good experience. I especially appreciated the robe to wear for the exemption. Too often it is no more than a paper square. THANKS. Exam was thorough, informative and gracious.

Apr 16, 2021

Everything was fabulous.

Apr 16, 2021

I saw Dr. Hin. He was very professional and I will return to your practice. Everyone was very courteous.

Apr 15, 2021

Excellent professional care

Apr 15, 2021

I was seen upon arrival, engaged right away with the physician, who made me feel confident that I was with someone who understood my circumstances. I was relieved to know that my symptoms were not unusual and that I could deal with them without medication..

Apr 14, 2021

Friendly and professional

Apr 14, 2021

Wonderful job as usual. I got in to see Dr. Ngo quickly and he handled everything I had asked for!

Apr 13, 2021

Very good service and friendly treatment. Was very patient and understanding

Apr 11, 2021

My visit was very professional.

Apr 11, 2021

Staff was professional and kind. Minimal wait time but it was very nice of the doctor to acknowledge even a small wait time. Doctor gave helpful tips and education re: moles. Mole removal x1 appeared successful as we await biopsy results. Looking forward to future appointments.

Apr 11, 2021

This was my first appointment at Carlisle Dermatology. Not only was I was called back before my app't time but the entire staff was very courteous and professional. The Dr was just as courteous and professional.

Apr 10, 2021

Excellent service. Absolutely love Jessica Rein!

Apr 10, 2021

Very satisfied with my appointment

Apr 9, 2021

I was fortunate to get a fast appointment with Jessica. As always, the staff is pleasant and efficient. Jessica is such a professional and makes quick assessments of your condition and acts accordingly. Polite and respectful also. So glad I found Carlisle Dermatolgoy.

Apr 8, 2021

The experience was fantastic.

Apr 8, 2021

PROFESSIONAL AND COURTEOUS STAFF. VERY PLEASED

Apr 8, 2021

Staff was very friendly. Entire process from booking appointment thru checkout was very efficient. Location was great for me and entire office was clean and well run. Have already recommended to others.

Apr 7, 2021

My first impression was, "wow, look how fancy".

Apr 7, 2021

I have worked in healthcare for many years and am usually very picky about office protocols, but in this case I have absolutely no suggestions for improvement. This was a very professional and pleasant.

Apr 7, 2021

Efficient and professional

Apr 7, 2021

Love the staff, office and recommendations given. Always enjoyable!

Apr 7, 2021

Great availability for new patients. Very friendly and helpful staff. Beautiful office.

Apr 6, 2021

Dr. Ngo's new office is gorgeous. His staff is extremely friendly and accommodating. Dr. Ngo has an excellent rapport with his patients.

Apr 6, 2021

This was my first visit and I was very impressed immediately at how well the office looked and how professional and yet friendly how everyone was. My doctor, Dr. Hin, was so nice and you can see how concerned he was at taking the best care of me along with his assistants.

Apr 2, 2021

It was great visit everyone was very nice

Apr 1, 2021

Everyone was extremely kind... and reassuring... Thank you all for your kind professionalism. Kermit Gephart

Apr 1, 2021

I was pleased with my experience at the clinic. Because it was my first time I have nothing to compare, I felt welcomed and all were friendly and professional.

Mar 31, 2021

I was very pleased with the visit. Both the doctor and the nurse were very professional and friendly. The doctor performed an excision. He explained what he intended to do and why. I was in and out quickly, but I did not feel rushed. My only small gripe is with the cryosurgery information sheet that I received. It states that "Once the blister is broken...you will have to take special precautions..." but it does not tell me what those precautions are."

Mar 31, 2021

No changes at all. Already recommended your office to someone else.

Mar 31, 2021

First time there, but great experience. Fast, friendly, service. Clean and tidy. Will not go anywhere else.

Mar 31, 2021

First time ever having this done. Planning on coming back in a year.

Mar 27, 2021

It was a pleasure to be treated in such a professional manner. The experience was a very nice departure from some of the medical experiences that I have had lately. This is definitely one of my best medical visits.

Mar 26, 2021

Carlisle Dermatology is hands down the best dermatology group I have ever been to. The administrative staff, nursing staff and the medical providers are all superb professionals. Access to care is timely and wait time once at the clinic is minimal. Providers and nursing staff explain every step of an exam or procedure and there is always a follow up contact to see how the patient is doing. Can’t say enough about the team Dr. Ngo has built.

Mar 26, 2021

I felt everyone, from the medical receptionist to the doctor did a great job.

Mar 24, 2021

I arrived greatly concerned about the unusual growth that had appeared on my scalp; when I left I understood the situation much better and was relieved to have a proposed plan of treatment that made sense. The growth was removed with a minimum of discomfort and is healing well. I am awaiting the results of the biopsy with much less concern and confidence in the staff should I require further treatment.

Mar 24, 2021

I am very pleased with my treatment and all the staff are very professional, They take plenty of time to explain all the details of their procedures and on-going care.

Mar 24, 2021

It was my first visit, truly impressed... beautiful office! I loved how clean, on time, in fact a head of schedule, professional and personable everyone was. I truly appreciate the fact that my time was just a valuable as theirs!

Mar 24, 2021

Beautiful office, very nice staff. Provider very helpful

Mar 24, 2021

excellent appointment. thank you

Mar 23, 2021

As always my visit to the office was outstanding. Dr Ngo did a complete skin check leaving no areas without evaluation. This was followed by necessary action to correct my many problems. Best dermatologist I have ever used and there have been many.

Mar 23, 2021

Great first experience. Staff was super friendly and Jessica PA-C was very thorough.

Mar 22, 2021

Profesional service, punctual, and pleasant staff. Took their time and answered all my questions. 5 stars.

Mar 21, 2021

The staff and quality of treatment is exceptional. I highly recommend this practice.

Mar 19, 2021

I received a thorough exam. All of my questions were answered. The areas that needed treatment were handled with compassion snd skill.

Mar 19, 2021

I finally received an answer to my skin issue! PA Rein took time to listen to concerns and then explained exactly what was going on and a course of treatment. The staff was all very nice and followed Covid protocols. So glad I went to see them.

Mar 18, 2021

The staff from the moment you walk in the door is warm and friendly. Dr Hin was extremely thorough and gentle with our son who has disabilities. Truly put our minds at ease as we had answers finally. What I truly appreciated is the fact not one person discounted our son as if he wasn’t in the room. We will be here for our whole family.

Mar 18, 2021

Super friendly and great care!

Mar 18, 2021

Very nice office. Very professional too.

Mar 18, 2021

I had my first appointment and felt the staff throughout my experience was kind and helpful.

Mar 17, 2021

VERY CONCISE & PROFESSIONAL

Mar 17, 2021

This practice is outstanding in every way. Comfortable and filled with friendly professionals. I could not be more pleased.

Mar 17, 2021

My treatment by the doctor's associate was very professional though her pointing out my embarrassing toe nail fungus was unnecessary as it is probably older than she is. And she was apparently unaware that this kind of issue is not physically uncomfortable. And at age 84 with plenty of other health issues I really couldn't care less.

Mar 17, 2021

It is a very friendly but professional office. I felt very comfortable there.

Mar 17, 2021

I would recommend Carlisle Dermatology to everyone

Mar 17, 2021

I had an annual dermatology exam. I only had to wait a few minutes. The exam did not discover anything new, but everyone involved was willing to answer any questions I had. The whole process feels very efficient, but not rushed.

Mar 16, 2021

Very good. Satisfactory as far as I can tell.

Mar 15, 2021

Clean and welcoming facility. Dr. Hin and the other providers were knowledgeable and he took the time to listen to me and examine the issue (acne). His recommended treatment plan was comprehensive and well explained. Looking forward to continuing care at Carlisle Dermatology!

Mar 13, 2021

My visit was surprisingly good. I had expected to spend much more time waiting, but instead my visit moved right along. Everyone from the receptionists to the medical staff was pleasant and efficient. I was particularly impressed by the physician who treated me.

Mar 12, 2021

Friendly, caring staff.

Mar 11, 2021

I had a great appointment. Everyone was friendly and professional.

Mar 9, 2021

Every thing from check in to the appointment for a yearly follow up went smoothly.The staff was friendly and professional.

Mar 6, 2021

Everyone was extremely courteous and professional!

Mar 6, 2021

This was my first visit to your office. I was very pleased with Dr. Hin, along with the friendly staff, and the quality of service I received.

Mar 6, 2021

From the standpoint of my previous biopsy and my actual surgery on March 3, 2021 I have been quite satisfied. Hopefully my going back on March 17 to have stitches removed will not be a big issue.; so, I will say thank you!

Mar 6, 2021

Very pleasant, professional, and informative. I feel that I am well taken care of when I visit the clinic.

Mar 6, 2021

Thanks for the prompt professional care from all your staff. Cindy Hooven

Mar 5, 2021

Very friendly staff and the office is bright and very classy. I felt like I was at a spa.

Mar 4, 2021

Very please. Every one was great. Medicine is working really well .it has only been 2 days and have a big improvement in my skin

Mar 4, 2021

As always, enjoyed the professional and friendly care I received here. The new office is lovely, the ample space in the waiting room promotes a sense of safety in these times of the pandemic.

Mar 4, 2021

Once again, I had a very enjoyable visit to Carlisle Dermatology. I deeply appreciate Jessica's professional care and winning personality. I always enjoy my visits (despite the liquid nitrogen treatments).

Mar 4, 2021

My caregiver Lisa I did an excellent job she took so much time with me answered my questions check some things out for me then I ask her to

Mar 4, 2021

I've always had a good experience at Carlisle Dermatology. They're organized, efficient and professional. Nice people, too...

Mar 3, 2021

This was my first visit to Carlisle Dermatology and it was a great visit! The receptionist who greeted me was friendly and caring and helpful. I was put at ease by the nurse who took me to the room where the doctor would examine me. She made everything clear and I did not wait long for the doctor. The doctor was very professional and answered my questions and made me feel at ease.

Mar 3, 2021

Very courteous staff and the service was great. Very clean room’s I was impressed !!!

Mar 3, 2021

Everyone in the office is very helpfull. My visit was stress free. Thank you again.

Mar 2, 2021

Great service , they worked us in for an appointment when an emergency issue occurred. Highly recommended.

Mar 2, 2021

I had a very good experience with my PA. She listened and checked my skin thoroughly. She had a very good touch and respect for me. I will be recommending this practice to everyone.

Mar 2, 2021

I was treated very well. Everyone was friendly, and the new facility was very nice and clean

Feb 28, 2021

The Assistant's and PA were very professional and nice - I called before coming to my appointment to get directions to your new location. I was put on hold for a long time and it finally went through to voicemail. I left a message and was then called back. So it worked at the end. Normally you have purse-size samples of hand creams, etc. to provide to patients. I was disappointed that they were not available. I hope in the future that you will carry them. Thank you.

Feb 27, 2021

The staff was very professional and friendly. They saw me at the appointment time. There were no delays.

Feb 27, 2021

My experience at Carlisle Dermatology was encouraging in that the exam was extensive and there were no problems with my skin :) I appreciate that I had to wait only a few minutes once I arrived a few minutes early. The new office is very nice and spacious.

Feb 25, 2021

Service and care was exceptional. Because I needed to see someone immediately I saw Jessica S. Rein, MMS,PA-C, instead of Dr Ngo, my go to all time favorite doctor. Jessica was great. Love the new office. Thanks to all for the service and care.

Feb 25, 2021

Short wait with a complete history taken. Very pleasant.

Feb 25, 2021

Great staff, care was fantastic. Procedure explained

Feb 24, 2021

Great staff and Dr everyone was very thorough and professional

Feb 24, 2021

Everyone is so nice and professional, treats the patient with respect and thoughtfulness .

Feb 23, 2021

Dr Ngo was a good listener and addressed my spots accordingly. I am hopeful the liquid nitrogen is effective. Thankyou

Feb 23, 2021

This was my first visit. The entire team was friendly and welcoming.

Feb 21, 2021

All is good , no problems

Feb 19, 2021

Great experience with great people.

Feb 18, 2021

Everyone was very nice and professional Thankyou

Feb 18, 2021

professional, effective treatment. short wait time. competence all around.

Feb 18, 2021

This was my first visit and I was very surprised and pleased with the entire procedure. Everyone was very friendly, but still professional. Thank you for making this so easy.

Feb 18, 2021

Thank you for your kind attention.

Feb 18, 2021

My appointment was on time. The office staff, room attendant and Dr. were very friendly. Thank you.

Feb 18, 2021

I was very impressed with Carlisle Dermatology! Beautiful new office, very efficient registration process with helpful staff. The doctor and the nurse were both very good and explained exactly what was going on throughout my appointment. I would highly recommend this office to family and friends!

Feb 17, 2021

Great experience. New location is very nice and no paper gowns!

Feb 13, 2021

The facility is new and beautiful and spacious to feel safe during this time. The staff is friendly and also are on top of the cleaning/protocols for the pandemic. I also followed Jessica Rein from another practice because she is that awesome. Definitely recommend this practice.

Feb 12, 2021

From checking in, to the visit with the doc, to check out, everyone was pleasant and customer oriented. All of my needs were addressed. Excellent experience.

Feb 11, 2021

Everyone I had contact with treated me well and the Doctor and Nurses explained the procedure to me.

Feb 11, 2021

The team is always handles my needs with care and professionalism.

Feb 10, 2021

It was a great appointment. Staff was all very friendly and knowledgeable. All CDC rules were followed

Feb 8, 2021

Great job. Felt comfortable and we'll cared for!

Feb 6, 2021

From the time I went into the office, I felt welcomed and safe. Proper COVID measures are taken and the staff was very friendly and helpful. The medical care was thorough and not rushed. Jessica and Lorena provided outstanding care!

Feb 6, 2021

Efficient, thorough, and pleasant.

Feb 6, 2021

5 star Entire visit which was my first time was a good experience. I was treated very well by everyone that I had contact with from check in to check out and everything in between.

Feb 5, 2021

Absolutely loved it! They were so nice and the place was very clean and aesthetic. The appointment didn’t take long at all!

Feb 2, 2021

Awesome experience! Will continue to return !

Feb 2, 2021

Greeted as soon as we entered! Friendly staff and professional too. Take Covid guidelines serious which is great to know.

Feb 2, 2021

Friendly staff and they take COVID seriously!!

Feb 2, 2021

Carlisle Dermatology is in new offices and has an open, calm, and serene feel in the office. The staff is quick to get you in and set for your appointment.

Feb 2, 2021

Beautiful clinical setting. Excellent staff. Couldn't be happier as a new patient!

Jan 29, 2021

This was my first visit and was very pleased with the appt. Appointment was timely, the staff was very professional and made me feel comfortable.

Jan 28, 2021

I followed Jess to Carlisle Dermatology and so happy that I did! I knew it would be a longer drive but I was so pleased with Jess, her caring personality, dedication, and how she helped me with my skin issues at a previous office. Carlisle Dermatology is a beautiful facility with professional and caring staff:) I would highly recommend their services!

Jan 28, 2021

Wonderful office... staff is great ! The new office is so spacious .

Jan 28, 2021

Love love love dr Ngo! The best dermatologist we have ever had

Jan 27, 2021

All my visits are exceptional and they take time not only to exam me but also listen to my concerns. Great practice!

Jan 27, 2021

Great friendly people they are all so nice

Jan 26, 2021

Always a pleasant, efficient, professional experience. During a pandemic Dr. Gno and his staff manage to make visits comfortable.

Jan 26, 2021

My appointment was short, however I enjoyed Dr. Hin. The facility is state of the art and very nice.

Jan 24, 2021

Top of the line Doctor, Nurses, Facility

Jan 24, 2021

Annual checkup went fine. All questions were answered. Only issue was having trouble hearing the doctor due to masking and shield for Covid-19 reasons.

Jan 22, 2021

Great new office!! Dr. Jessica is always wonderful!!

Jan 21, 2021

A1 service. Best visit since the initial visit. This visit was checkup then move to fix something new.

Jan 21, 2021

I had a wonderful first time experience at Carlisle Dermatology. I was a little nervous but Dr. Hin made me feel so comfortable. So happy with my experience.

Jan 21, 2021

Very pleased with entire visit.

Jan 21, 2021

Jessica is amazing! She is so wasy to talk to and is thorough without making you uncomfortable...love her!

Jan 20, 2021

I was very pleased with my visit with Jessica. She was thorough and answered all my questions. All the staff were very professional and friendly. The entire facility was very clean and many precautions were present to protect patients and staff from Covid 19 and other infections. I have made a recommendation to a friend.

Jan 17, 2021

On time, professional, very pleased with my visit.

Jan 17, 2021

Professional and caring dermatologists!

Jan 16, 2021

seems the waiting period : very short organized compared to other appt. I also appreciated the goggle map sent which aided me in the trip there looking forward til five weeks to get ball rolling N.A.LIPPI

Jan 16, 2021

Attentive and knowledgeable. Has helped me with my skin issues. Cares about the patients and not a long wait time.

Jan 16, 2021

A gem for those of us struggling with dermatological issues. Very professional while being personal.

Jan 16, 2021

Everyone was very nice, from the front desk to the back. The doctor gave me very informative information, he was gentle cutting that bump off my nose, telling me exactly what he was doing, and I felt nothing..although I anticipated pain. Thank you so much.

Jan 13, 2021

Pleasant staff and very clean facility. I felt safe from the virus and welcome.

Jan 13, 2021

Dr. Hin is efficient and knowledgeable. Staff are kind and professional.

Jan 13, 2021

Pleasant and professional staff. The doctor listened to my concerns, answered my questions and provided information following the examination in an attempt to resolve the problem with a follow-up appointment scheduled before leaving.

Jan 13, 2021

Very professional staff . Always very friendly . Dr. Gno is fantastic ....definitely have confidence in him .

Jan 12, 2021

Very professional and caring.

Jan 12, 2021

It was okay. First time going to a dermatologist and I just wanted to have some moles checked and such. The doctor I saw seemed idk rushed? But she was nice. Kind of surprising that they just take that robe off and you’re just half naked immediately. Usually I like to be a little discreet but there was none of that. I was in just a little shock but overall I had no concerns with anything so that was nice.

Jan 12, 2021

My office visit was efficient, professional and fine. As a matter of fact, afterwards I recommended Jessica Rein to friends Dr. David and Mrs. Hilary Albright. David had previously had tried calling to make an 1st time appointment, but no one ever called him back. He has not tried again. The phone return calls need some work, as I tried to get the result of my path report (returned a call to my home phone), but had a frustrating time trying to get someone on the phone (too many recordings) to tell me what the results was.

Jan 9, 2021

Everything went great, the new office is beautiful and staff was very courteous.

Jan 8, 2021

Very pleased with the facility. Care givers were professional and very competent. I would recommend your office to others

Jan 8, 2021

I was very pleased (and a bit surprised) to find the friendly and excellent care I experienced. Surprised, because I found the process to obtain an appointment very impersonal and annoying. I do the scheduling, etc for me and my husband. I did the online process for myself and found it so frustrating that I did his on paper. (Most annoying was the difficulty entering my birthdate endlessly when the system refused to scroll back to 1948.) Very time consuming and frustrating. Also, past experiences with dermatologists were more like assembly-line than personable. I was very impressed when we were greeted in a very friendly and helpful manner upon our arrival. And that was just the beginning. Everyone we encountered was not only pleasant and friendly, but it was obvious that the staff paid close attention to every detail of infection control. I was impressed with both the patience and the courtesy of the nurse as she took the information she needed and gave us instructions. The doctor was so kind, friendly, and very proficient. His perfect aim with cryosurgery exceeded any I have experienced in the past. He and the nurse both chatted amiably with us. His willingness to see myself and my husband in the same exam room was also appreciated. He explained what he was doing and recommended after care as well as providing samples for me to use. The person that we saw as a part of the exit process was also very friendly and pleasant. Carlisle Dermatology Group gets A+++ from me.

Jan 8, 2021

Everyone greeted me very pleasantly. I was pleased that I could share my appointment/exam room with my wife, as I have difficulty hearing and some mobility issues. The nurse was thorough and pleasant as was the doctor. Both took the time to listen to me whether it was "business" or small talk. They not only seemed genuinely interested, but shared some of their similar experiences of location/ weather. The doctor explained what he was doing and why.

Jan 8, 2021

Very professional and personable. Felt comfortable. I would recommend this practice to others.

Jan 8, 2021

New location is a big improvement on their previous location. The progression of the appointment from checking in to checking out was very timely. The entire staff were very kind throughout my visit.

Jan 8, 2021

Very happy with the service I received from this office, the provider and the office staff.

Jan 7, 2021

The entire fist was a very good experience. I would and have recommended Carlisle Dermatology to friends and family, which is how I found out about you.

Jan 7, 2021

I have had excellent results with Drs Ngo and Hin and highly recommend Carlisle Dermatology. I travel 30 miles each way to get their service

Jan 7, 2021

Great visit always treated friendly and professionally by office staff and medical members

Jan 7, 2021

The staff was very courteous professional and friendly at my appointment

Jan 7, 2021

Dr Ngo and his staff are awesome! They made me feel comfortable while there. The new office is beautiful.

Jan 7, 2021

Just disappointed....my first appointment two years ago with with Dr. Ngo. When I was rescheduled for the following year I was not told I would be seeing someone different. Much to my surprise, when the doctor came in, it was not Dr. Ngo. Jessica was just not as caring or thorough. She seemed rushed and uninterested in what I had to say. Again this year, I got her again....and same thing. She took her gloves off before I could ask questions and point out an area of concern, and seemed irritated with me that she had to put gloves back on. I'm not sure how I got scheduled with her, but I am not happy about it. I was referred to Dr. Ngo, and should have remained with him. I don't find it fair to scheduled someone with a different doctor without any knowledge of that.

Jan 7, 2021

Excellent Service!! Great staff and clear guidance/care from the Doctor. Overall well done!!

Jan 7, 2021

I was very satisfied with my visit. All of the staff were very nice. The Dr. who examined me and performed the procedure was great,

Jan 7, 2021

I was treated well throughout my appointment. The doctor was thorough and answered all my questions. Thanks to the doctor and staff for a pleasing experience. In addition have a Happy Holiday Season. Stay safe and warm,

Dec 20, 2020

My first trip to Carlisle Dermatology was very good. Everyone was pleasant and professional. The office was very clean and I felt comfortable being there during this COVID season.

Dec 14, 2020

All the staff members were friendly and upbeat. You can tell that they love their jobs. I was taken back and seen promptly. My provider spent time with me and didn't make me fell rushed.

Dec 11, 2020

Love this office. Not only is their new office so pretty, they follow very strict COVID protocol. I felt very at ease. I also had to have a biopsy and it was quick and painless. Would definitely recommend.

Dec 11, 2020

Everyone was very accommodating and helpful. Great service, conscientious, thorough and knowledgeable.

Dec 9, 2020

Very friendly and thorough.

Dec 9, 2020

My visit resulted in an unexpected problem and biopsy. Treated with kindness, understanding, and concern. Thank you !! BTW new office is beautiful!!

Dec 8, 2020

I was seen on time. Staff were attentive and fully explained their observations and the procedures performed. Excellent visit.

Dec 8, 2020

This was my first visit with Dr. Hin. He explained quickly and precisely what my issue was and how we would proceed. I'm in the process now of following his directives until we get the lab report.

Dec 8, 2020

I was pleased to be seen safely (in this COVID-19 environment) in their lovely new space. I was seen very promptly after my appointment time, and felt reassured by the quick diagnosis from the very professional staff.

Dec 7, 2020

All the employees that I come into contact at Carlisle Dermatology are really so nice and patient and understanding and the brand new office doesn't hurt either it's very very nice ! I have been to a few dermatology offices and nobody could get to the root of my problem but this place did they are so caring and want to help you !!

Dec 5, 2020

The staff and physician always makes my yearly checkup comfortable and stress free. The physician listens to any concerns I have and never acts like it’s no big deal. Always positive and reassuring regardless of whether it’s an issue or not. Highly recommended!!

Dec 5, 2020

It actually felt like my PA cared. I’ve never gone to a clinic where it felt like they wanted to fix things. Last group I went to literally just threw prescriptions at me and hoped for the best, but I felt like this time actually took the time to listen and find the best course of action for my condition.

Dec 5, 2020

Outstanding service. Everyone was so friendly even during these difficult times. The doctor listened and addressed any concerns I had. The examination was quick but thorough. She explained what she was checking for as she went along.

Dec 4, 2020

Very beautiful decorated office! Friendly staff and provider was helpful to my needs and related to my health.

Dec 4, 2020

Always have very thorough check ups and procedures at Carlisle Dermatology! Dr. Ngo takes his time with me and never fails to correct my issues!

Dec 2, 2020

Great staff.....love Dr Ngo

Dec 2, 2020

Fully satisfied with visit.

Dec 2, 2020

Beautiful and spacious office space. Great and friendly staff! Couldn't ask for better service.

Dec 2, 2020

A very professional practice. From receptionist to provider. First class. They explain everything clearly and are direct and concise. The practice office appears to be new. And very tastefully done. But my provider was the most impressive. Very thorough and detailed.

Dec 2, 2020

every one was very nice and professional- beautiful office space w/ beautiful young women- at 73 my heart was throbbing- I asked for cosmetic surgery so that I would look 28 and then I could ask one of the girls out for lunch

Dec 2, 2020

I could not have been more pleased with your services.

Nov 27, 2020

Great appointment, and the new office is amazing. Liked Dr. Hin a lot too.

Nov 26, 2020

The new facility is great. Staff and Dr. Ngo are most professional.

Nov 25, 2020

The best dermatologist in the area. Dr Ngo provides a very thorough full skin check/ exam. Sunbathing & getting sunburns in my younger years it’s very important to remain vigilant.

Nov 24, 2020

Very friendly staff, time is important and they realize that. Little to no wait time greatly appreciate it.

Nov 24, 2020

Friendly and professional

Nov 24, 2020

It was a pleasure to have treatment as a pediatric patient. Everyone was very attentative.

Nov 23, 2020

Very pleased with my visit. Did not have to wait long. Jennifer really knows what she is doing. Also very professional and kind. Thank you.

Nov 20, 2020

Prompt service. Friendly staff.

Nov 20, 2020

Jessica, PA, was perfect - professional, friendly, patient. Thank you for your expert care!

Nov 20, 2020

Routine skin check appointment. In and Out, no problems. Very friendly and approachable staff.

Nov 19, 2020

I loved Dr. Hin. Very professional

Nov 19, 2020

I have so much appreciation for all the staff at Carlisle Dermatology. Everyone I have been in contact with has been efficient, professional, and kind. I feel confident that I get state of the art care from this practice.

Nov 18, 2020

Very thorough examination by Jessica; I always feel confident that she takes care of all my issues

Nov 18, 2020

Excellent service with great people.

Nov 17, 2020

Love Dr Ngo.. he is the best and very thorough

Nov 17, 2020

Dr. Hin and asst. professional courteous helpful Efficient.

Nov 14, 2020

dr jen was very caring likeall the past times a office was very nice and everyone was very nice

Nov 14, 2020

Phone text messages were un-intelligeable. Made no sense. Only the phone number was recognizable.

Nov 14, 2020

Dr. Hin was very professional and pleasant. He addressed the concerns that I had made the appointment for and even asked if there was anything I wanted to ask. I would definately recommend Carlisle Dematology.

Nov 13, 2020

Was very impressed with the staff and physician I visited.

Nov 13, 2020

Everything went well....on time. Pleasant staff, professional treatment.

Nov 13, 2020

I was so impressed with the service. Dr Hin was very professional, welcoming and friendly. The staff were extremely pleasant and they made great efforts to keep themselves and their patients safe during the crises. The building is brand new and beautifully decorated. Will recommend them to friends and family.

Nov 12, 2020

Stitch removal and consult

Nov 12, 2020

It was quick and simple, the nurse practitioner was very nice and professional and thorough.

Nov 11, 2020

I called Monday evening was asked if I wanted to come over and fill out the paper work and they made a appointment for Tuesday the next day took me back on time and did the procedure with great care

Nov 11, 2020

everyone was very helpful and the office is very clean !!!

Nov 10, 2020

The staff and Dr. Ngo are always very professional, courteous, and friendly. Dr. Ngo always takes the time to answer any of my questions or concerns. He is very thorough, and cares about his patient's needs. I'm very confident in his professional care!

Nov 10, 2020

It was an efficient appointment. Jessica did a great job going over my treatment plan. Nice office and all staff was very pleasant!

Nov 8, 2020

I love the new offices! Dr Ngo and his staff are very welcoming and professional.

Nov 6, 2020

Your new offices are soooooo very nice Glad to see you taking so many steps to make sure everyone is safe during this time. Hope the short wait time continues when this is over !

Nov 6, 2020

I think the doctor and staff was very friendly and professional. I think the practice is doing a good job. No waiting, appointment was on time. The doctor and staff listen to my concerns. The doctor was very helpful in solutions for me.

Nov 6, 2020

Beautiful facility and extremely clean. Very nice staff and attentive doctors who are caring and take time to explain things.

Nov 6, 2020

A wonderful experience...thanks!

Nov 6, 2020

Quick and efficient pleasant staff

Nov 6, 2020

Love the new location. Quick to sign in and get waited on. Waiting room greatly enlarged.

Nov 5, 2020

Exceptional patient service- professional yet personable

Nov 5, 2020

Love the new office!! The staff is always friendly, courteous, and professional

Nov 5, 2020

A thorough and dignified body scan quickly and efficiently accomplished to minimize my time with strangers (Physician's Assistant and Nurse/Stenographer) in the same room. We all wore masks, and enjoyed a very pleasant conversation at this visit. Thank you.

Nov 4, 2020

Thorough and kindly delivered medical assistance from Kimberly made the Mohs surgery comfortable by Dr Ngo Thank you

Nov 4, 2020

Great doctor and staff in a great new office! Fantastic customer service. See you next year!

Nov 3, 2020

Beautiful new office!!! Dr. NGO was right on time for my appointment. Always pleasant and personable. A joy to have as my doctor!!

Nov 3, 2020

All personnel were helpful and gracious. I was taken care of promptly and Dr. Ngo was efficient and helpful, taking care of a number of issues for me. Great service!

Nov 3, 2020

As always, very pleasant, courteous, efficient and thorough. It is an extremely well run operation.

Nov 3, 2020

The timing was efficient, but the robe was too small.

Nov 3, 2020

Highly professional. Great staff.

Nov 3, 2020

I could not have had a better experience! The team at Carlisle Dermatology were attentive, friendly and professional. Very highly recommend!

Oct 31, 2020

Friendly Staff using the latest technology to make your visit fast and efficient. Doctor Hin was very knowledgeable with an excellent bedside manner. Would highly recommend!

Oct 31, 2020

Very pleased with your facility, staff and Dr. Hin.

Oct 31, 2020

Beautiful office and very clean! The staff was friendly and knowledgeable and the Dr was wonderful!

Oct 31, 2020

Always an excellent experience.

Oct 30, 2020

It was my first visit and I was very pleased with everything!

Oct 30, 2020

Everyone was kind and friendly as well as professional. First visit and very good impression!

Oct 30, 2020

Outstanding medical practice! Extremely competent and well organized practice! You have everything to be proud of! Congratulations!,

Oct 29, 2020

Excellent! This is the most well organized, professional medical practice I have ever had the pleasure to use! You are the very best! Thank you!!

Oct 29, 2020

Great building even tho gps picked the wrong one. Staff was friendly and efficient. Exam was professional with no rush to get dressed to leave exam room.

Oct 27, 2020

Appealingy office surroundings. Courteous staff.

Oct 22, 2020

Everything was handled professionally and on time.

Oct 22, 2020

Very professional, knowledgeable, and respectful of your privacy. A friendly and efficient operation!

Oct 20, 2020

Great experience. Personnel all very nice.

Oct 19, 2020

Excellent staff. Great people to deal with.

Oct 19, 2020

Great service. Staff very professional. Very nice waiting room and exam rooms.

Oct 17, 2020

Add a little warmth and friendliness and your patients I’m sure will appreciate it.

Oct 17, 2020

I love your new, spacious and clean office. All of the employees were very kind and Jessica is the best.

Oct 17, 2020

Outstanding patient care - friendly staff, informative treatments, and a beautiful office

Oct 16, 2020

I had great care, office clean and staff very helpful

Oct 15, 2020

I was very pleased with the quick date of my appointment. I called and you had two openings two days later....that was great. The Dr. does not see my any longer I was told and the Nurse Practitioner saw me. I was asked about just checking out the spot on my check that I had noticed or did I want a FULL BODY SCAN by the nurse that saw me to get me ready for the exam. I agreed to a full body scan since it had been a couple years since I had the last one. The Nurse Practitioner came in and looked me over pretty much from head to toe in about 5 to 6 minutes. I KNOW I have some scaley skin in my hair line near my left eye and several lines of some kind of "crud" on the top, center of my head. immediately upon completion of skimming over my body, the NP had me lay back and she cut out the small, black bump from my cheek. She told me it would be 7-10 days before a biopsy would be back. She then walked out....No mention of the troubling skin near my eye or on top of my head. Dr. Nu had cut that out of the top of my head about 3 years ago. I may be off by a year but during my visit I had the top of my scalp cut and the irregular skin surface was cut out....this time where it had grown back the NP said nothing..... She didn't ask about it, mention any of the additional areas and just left............it left me wondering if she really noticed any other possible problems.......did she miss something......sorry, I can't say this appointment made me really happy about how it was handled.

Oct 15, 2020

Well-run first class operation. From reception check-in to exit and rescheduling, this office runs smoothly, employees are friendly and show concern. Dr Hin was thorough, knowledgeable, and offer options for treatment. Very impressed with this organization.

Oct 14, 2020

The staff is always very pleasant. I didn’t have to wait at all.

Oct 13, 2020

Very friendly and my appointment was right on time

Oct 11, 2020

Julian, Jessica and staff are superb. Very thorough exams, very focused on patient care. They take time to listen and respond to my questions. I like the bigger office they moved into. I would recommend!

Oct 11, 2020

I received expert care on my recent appointment. P.A. Jessica Rein was very helpful and offered good advise on the care of my skin condition.

Oct 10, 2020

Dr. Jess is the best - we followed her from her last practice. The new office is very pretty as well. Their safety protocols for Covid are top notch.

Oct 10, 2020

Thought things were handled well and in a timely manner. Thank you!

Oct 10, 2020

First time visit for me. Very nice new facility. Also friendly staff and doctor.

Oct 9, 2020

The place and people are what make Carlisle Dermatology Group above all. The lobby is spacious as are the exam rooms. The building was tastefully painted with a relaxing palette. The place is inviting and the staff are friendly and helpful with your questions. The place is easy to find and has plenty of parking. The place truly has no peers.

Oct 8, 2020

Appointment was on time and efficient without being hurried. Dr Ngo took adequate time to answer my questions and also noted a new psoriasis shampoo I discovered - dermarest - which works better than the coal tar based shampoos I had been using. I wish all medical appointments went as smoothly as this one.

Oct 8, 2020

Even though I had to wait 30 minutes after my appointment time I was very impressed with the Dr and his friendliness and knowledge and I would definately recommend him and his staff.

Oct 8, 2020

I was courteously received and promptly taken back. The staff was very courteous. Was not in the room long before Doctor arrived. Doctor was very congenial and informative.

Oct 7, 2020

Thorough service with a smile

Oct 7, 2020

I am extremely pleased with the services provided by the staff at Carlisle Dermatology. The professional courtesy is demonstrated from the time the appointment is scheduled to its conclusion. The newly constructed office is no doubt a result of a successful growing practice that serves its community well. I often refer others to Carlisle Dermatology and will continue to do so.

Oct 4, 2020

I was impressed with Dr Hin; he was pleasant, patient, and understanding. A refreshing change to numerous Dr's that I have visited lately; since I an 83 and hard of hearing.....................A Big Thank You Dr Hin.

Oct 3, 2020

Friendly, courteous staff. I felt safe with their preventative procedures. Thorough exam.

Oct 2, 2020

Super practice. Great staff. Excellent new facilities. Very patient focused. Have been a patient for several years and would never go anywhere else.

Oct 1, 2020

Everyone at Carlisle Dermatology is wonderful to meet. They are efficient, considerate, professional and very friendly. Their facilities are beautiful and very spacious. They have the perfect set up to handle covid-19 protocols. They operate a very safe environment.

Oct 1, 2020

Beautiful office. Friendly staff. Providers who take the time to listen.

Sep 30, 2020

Pleasant experience with very professional staff.

Sep 30, 2020

Lovely new office space. Very nice staff. I really like the PA that I see. She's thorough, friendly, and answers my questions.

Sep 30, 2020

My appointment was excellent. Public health protocols were followed extremely well. Really no wait to speak of-- 25 minutes from walking in to walking out. The exam was thorough.

Sep 30, 2020

Doctor Ngo is the BEST Dermatologist I have ever encountered. His staff is great as well.

Sep 29, 2020

Always treated well, and a friendly staff. I feel very comfortable there.

Sep 27, 2020

Excellent service by staff and Doctor...all who were caring professionals. The exam was thorough and not rushed. It was a great visit that resulted in a welcome peace of mind.

Sep 25, 2020

Beautiful building, on schedule very organized

Sep 25, 2020

We already knew that the staff is excellent, and this visit lives up to those high standards. But, wow, so did the new facility! It is state of the art, clean, spacious, and beautifully designed. The procedures in place for safe, socially-distanced, healthcare were superb.

Sep 25, 2020

Best place to go! The treatment was fast and painless. Everyone was friendly and professional

Sep 24, 2020

Dr NGO and staff were very professional. My only issue was initially in contacting the office but once I did everything went smoothly.

Sep 23, 2020

Very quick service in-and-out. I was worried about bein in a waiting room with a bunch of others.

Sep 23, 2020

Excellent facility and care I received would definitely recommend

Sep 23, 2020

All great personal at Carlisle Dermatology

Sep 22, 2020

As usual, although I didn’t see him long... very quick procedure... Dr Ngo was his friendly, upbeat, smiley self... always a pleasure!

Sep 22, 2020

Quite happy with the services provided

Sep 19, 2020

From check-in to check-out, my visit was really good! Dr. Him explained everything to me as he performed each procedure. His personality is wonderful and he’s easy to talk to. Alex was also wonderful and made me feel at ease! Everyone is efficient and professional. I actually enjoyed going to the dermatologist!

Sep 18, 2020

On time, you provided great care.

Sep 18, 2020

Five stars. My visit was very satisfactory.

Sep 18, 2020

Great job. Considering we have Covid concerns in Pa. Your office did an excellent job

Sep 18, 2020

Very impressed with Carlisle Dermatology. Friendly, efficient staff who go out of their way to make you feel comfortable. Highly knowledgeable professionals-explain every procedure in detail. Beautifully appointed new office! Excellent parking! Fortunate to have such a team of exemplary Dermatology staff in the Carlisle area.

Sep 16, 2020

Was very pleased with my entire experience!!

Sep 16, 2020

Dr. Ngo, staff and facility are fantastic and highly recommended!

Sep 15, 2020

My first visit here. I was impressed by the new and modern office and the professional and very competent people here.

Sep 13, 2020

Very thorough body exam! Thank you so much!

Sep 11, 2020

Nice new office. It was tough to hear the front desk, as the acoustics were bad in the new room. Of course comically by masks and Plexiglas sheild.

Sep 10, 2020

Best Dermatologist in Carlisle

Sep 10, 2020

These are some of the best doctors in Carlisle, very caring group and love the new office

Sep 10, 2020

Clean, new office... Friendly staff... Most professional exam... I would rate this practice with the highest possible marks...

Sep 10, 2020

outstanding , EASY, TIMELY

Sep 9, 2020

5 stars! Very professional staff.

Sep 9, 2020

Great first time experience. Friendly staff, limited wait time and of course the thorough Jessica performed my yearly skin checkup.

Sep 7, 2020

Love you new office and professional staff. Great job keeping us safe.

Sep 5, 2020

This was my first visit and EVERYONE from front desk, to nurse assistant, and dermatologist Lisa were gracious, kind and attentive. I am very happy with my experience. Also, I want to mention that they were diligent about Covid protocol and the entire facility was spotless! 5 stars all the way!

Sep 5, 2020

the appointment went very well, and I was very well please with the doctor nd nurse in attendance. They were very professional and kept me well informed as to what was going on.

Sep 5, 2020

My visit was very prompt in accordance to the scheduled time. The Staff was very friendly and courteous. The office is in pristine condition and the doctor was very inquisitive about my condition and the issues that led me to seek the appointment. His treatment was given based on preliminary observation and follow up visit was promptly scheduled.

Sep 4, 2020

Greeted with a smile. Very little wait time to be seen. Appreciate having quality dermatologists in Carlisle. Dr. Ngo, always takes time to answer concerns, very professional.

Sep 4, 2020

Very satisfied with the experience.

Sep 4, 2020