Caris Eye Centers
Providing exceptional eye health care for the past 21 years!
653
Reviews
Attention to every aspect of your eyes/vision is top notch.
Jun 18, 2019
Dr. Spence, the optometry staff, and my optician were so friendly and professional. Dr. Spence was very informative, too. It was a pleasure to come to the Alpharetta office!
Jun 12, 2019
Everyone was friendly and helpful, as usual and I can see again
Jun 12, 2019
Caris in Johns Creek is a very nice and well run eye center. The doctors and technicians are all very nice and thorough. I highly recommend this eye center!
Jun 11, 2019
I've been a patient of this practice for roughly 30 years. They have taken excellent care of me, not an easy patient! I have received especially excellent care through recent cataract surgery and follow-up. The staff is very professional, caring, knowledgeable and I appreciate their conservative approach.
Jun 11, 2019
I have been coming here for years along with my entire family. Great staff and good doctors.
Jun 7, 2019
Dr. Spence has been my doctor for 3 years. I have found him attentive, engaging and knowledgeable. Definitely recommend.
Jun 6, 2019
On time. Thorough explanation of tests and results.
Jun 5, 2019
Caris Eye Center is phenomenal! Staff is friendly, welcoming, and knowledgable. The facility is beautiful and clean. Dr. Payne is fantastic, and has been the our family eye doctor for 23 years. We wouldn't go anywhere else.
Jun 3, 2019
Caris took incredible care of me when I went in with a painful eye condition that had occurred in the middle of the night. I called as soon as they opened and they had me in within 2 hours. I appreciate the care they gave me and my eye is ever so much better.
May 31, 2019
Dr Payne and entire staff at Caris is wonderful and take pride in taking care of their patients. They spend adequate time with patients, answer questions and follow up when needed. Excellent team!!
May 31, 2019
Caris is amazing! They are very professional, quick and all the employees are very kind.
May 15, 2019
Caris Eye Center has been taking care of my eyes for the last 15 years. I am a devoted patient and dare not go anywhere else. I love my doctor and know i am well cared for here. 10 out of 10.
May 7, 2019
I'm very pleased and happy to be seen p by such an amazing doctors and staff. You all do great job and I definitely highly recommend to family and friends the Caris Eye Center
Apr 29, 2019
? I have been a Caris customer since you were Alpharetta Eye Care. I have always been pleased with the service and selection.
Apr 26, 2019
Staff is always so pleasant, doctor attentive to my concerns and really thorough
Apr 25, 2019
Caris Eye Centers is a great place to have your eyes checked and to get peace of mind about any vision questions you may have! I was impressed by the optometrist’s professional and reassuring manner! Dr Borgnini took time to explain to me what was going on with my eyes and made me feel valuable as a patient.
Apr 24, 2019
Dr. Emely always takes his time with you. Very thorough!
Apr 19, 2019
Wonderful experience, from the time I called to make the appointment, received by the front office and the interaction with the triage nurse and the doctor.
Apr 19, 2019
I had a great experience at Caris Eye. The physician was very professional and took her time with me explaining everything. The staff was great from start to finish.
Apr 19, 2019
The Jones Bridge location has a Great Staff, Great Doctors, Great selection of eye wear
Apr 17, 2019
Friendly, efficient staff. I was seen within a few minutes of my scheduled appt. time. Very thorough examination. All my questions were answered and Dr. Emely explained everything thoroughly. I will definitely come to Caris for my eye care.
Apr 16, 2019
Caris Eye Center in Johns Creek is very professional in every aspect of the eye exam. Thorough, efficient, informative, and state-of-the-art are all descriptors that come to mind as a result of my recent visit.
Apr 16, 2019
Outstanding office. Love me some gabby the nurse and Dr Emely is always punctual and professional. The girl who checked me out was awesome and the optician is the best!
Apr 12, 2019
Very Professional. Could not be happier.
Apr 10, 2019
Dr Spence is the rare doctor who will take whatever time you need to explain everything about your eye health. He took the time to get to know me and treated me like I was his only patient.....I wasn't just a number.
Apr 9, 2019
Wow! I was greeted and received personal attention! I'm used to feeling like just a number while spending endless hours in a waiting room. I can't believe I settled for that for so many years when Caris is so close to home. If you're less than thrilled with your current practice I urge you to make the switch. You will be so glad you did!
Apr 4, 2019
Awesome staff and very experienced doctor. We have been here at the Jones Bridge Rd location and seeing Dr Timothy Spence for 15 years. My whole family sees him.For convenience we pick up the contacts & frames most of the time. It will be great if they keep a wider range.
Apr 2, 2019
I have always felt that I get very professional service from Caris Eye Center in Alpharetta/Johns Creek. The entire staff is professional, courteous, and engaging.
Mar 27, 2019
Just awesome patient care and service
Mar 27, 2019
Wonderful eye care and customer service as well.
Mar 26, 2019
The staff is always friendly and helpful. The practice stays on schedule but is thorough, answers your questions and will take the extra time to make sure you understand everything.
Mar 26, 2019
Always enjoy my visit with Caris. Very professional practice.
Mar 25, 2019
Desk is very professional and thorough. This is an excellent way to communicate with you.
Mar 23, 2019
Generous, gracious and professional.
Mar 21, 2019
My doctor is Dr. Timothy Spence. I have been VERY satisfied with his knowledge and help with my eye problems for many years. Coming to Caris is a long drive for me - but worth it. Every prescription for glasses I've gotten there has been of exceptional quality.
Mar 15, 2019
Always a pleasure to visit this office each year - friendly, efficient and very professional.
Mar 12, 2019
I never got an appointment so quick. All the staff and doctor were thorough professionals.
Mar 6, 2019
I was very pleased with every step. Everyone was kind professional and knowledgeable! I am grateful!
Mar 5, 2019
The drs and staff are wonderful!
Mar 1, 2019
well trained staff Dr was wonderful
Feb 28, 2019
Dr. Spence is beyond thorough and me coming back for further testing. Office staff is polite and helpful as well as professional. Always a good experience here.
Feb 26, 2019
Always looking out for the best interest of the patient and not trying to get you to change prescription just to change.
Feb 26, 2019
Efficient and professional practice. I've been seeing Dr. Spence for years, great service!
Feb 23, 2019
I have been very pleased with the service and professionalism of the staff at the Suwannee location. They really care that the eyeglasses I chose fit properly and the prescription met my needs. This is what distinguishes them from other eyeglass places. They also knew my insurance well, so I knew my out of pocket costs for the glasses before I purchased them.
Feb 22, 2019
I really appreciate the thoroughness and clear explanations provided by Dr. Scott Emely. All of the staff are so friendly and helpful during the entire process from initial check-in, testing, and help with selecting new frames. A great experience!
Feb 21, 2019
Dr. Spence is wonderful. Explains everything really well and is very interested in covering all the bases with a person who has a medical complication that affects eye health.
Feb 17, 2019
Caris Eye centers have an excellent, professional,caring staff. I always recommend the Caris team. Dr. Timothy Spence has been caring for my eyes for 11 years and I trust his skill and sincerity.
Feb 16, 2019
I've been coming here for several years and the office, people and Dr. Spence are very lovely! Everyone professional, friendly and my exams are always explained to me and how my eyes are doing
Feb 14, 2019
The staff and physicians are fabulous.
Feb 13, 2019
The experience from front desk greeting to the optical center was very smooth. No delay in being seen for my appointment and everyone in the practice I interacted with were friendly and skilled at their jobs.
Feb 13, 2019
Like the doctors office they are thorough. Very slow in keeping appointments on time unfortunately. Took me 24mins beyond appt time to be even seen. Had to address the front desk to be even taken in at that point.
Nov 11, 2018
The staff actually cares about the patient - treats everyone with the upmost respect. Also the most friendly group of people around.
Nov 7, 2018
Caris Eye Center is both professional and caring. From the time you walk in the door to the time you leave, you are met with staff who are excellent in what they do and interested in getting you the help that you need.
Nov 3, 2018
Dr Emely and the staff are very professional and knowledgeable.
Oct 31, 2018
Highly efficient operation.
Oct 24, 2018
I’ve been coming here since 2014 and always satisfied with your service.
Oct 19, 2018
Excellent Service and Care
Oct 18, 2018
Friendly office that operates on schedule. Prices on frames and lenses are reasonable.
Oct 16, 2018
Super friendly and knowledgeable staff - everyone from check-in to check-out!
Oct 11, 2018
Great & friendly doctors & staff for my whole family! Excellent service
Oct 9, 2018
outstanding service very professional
Oct 3, 2018
Staff is very professional and personable. Dr. Spence is the reason my wife and I make the hour and ten minute trip to your office from Conyers.
Oct 3, 2018
THE DOCTORS IN THIS CARIS PRACTICE THAT I VISIT IN JOHNS CREEK...SUWANEE, GA, ARE SO KNOWLEDGEABLE ABOUT THEIR CRAFT...ONE IS IN GOOD HANDS IN DEALING WITH THEM. I FIND THEY ARE THE BEST INTHIS FIELD, AND CARE FOR THEII PATIENTS' EYES AND SHOW THEM REPECT AND KINDNESS. THER STAFF IS AWSOME AS WELL, ALSO KNOWING EXACTLY WHAT IT IS THEYHAVE TO DO WITH THOSE COMPLICATED "ACCIUITY TEST?, AND ARE KIND AND VERY KNOWLEDGEABLE AND PROFESSIONAL. IT'S REALLY WORTH TRATING YOU EYES WITH THIS PRACTICE...CUDOS TO ALL!!
Sep 14, 2018
Very thorough. Very friendly. Made me feel no pressure to buy frames, etc.
Sep 14, 2018
Dr. Spence is a very attentive, personable, and intelligent. He easily translates optical topics with relatable analogies. I really like to hear his input and definitely will recommend him to anyone looking for an intelligent, down to earth Doctor.
Sep 8, 2018
The office teammates are very pleasant and helpful. They explain the tests they run for the optometrist to help you understand why they are done.
Sep 7, 2018
From the time I walked in the front door, the staff and facility were wonderful. I am a new client and was very impressed all around. Also, the selection of eyewear and help from Lynn was impeccable. Thank you to all.
Sep 7, 2018
The Caris Alpharetta team is knowledgeable, professional, pleasant and committed to good service and care.
Sep 5, 2018
GREAT GREAT GREAT. KEEP UP THE GOOD WORK
Sep 5, 2018
High quality professional service.
Aug 25, 2018
Always nice and professional!!
Aug 24, 2018
Appointment started late and delayed me Arriving on time for my next appointment
Aug 21, 2018
Very comfortable talking with and explaining my situation with Dr Peeler since I’ve been away for a couple of years.
Aug 14, 2018
Great customer service from the front counter to the eye doctors!
Aug 11, 2018
All of the office staff made me feel very welcomed, from the receptionist to your medical technicians. Dr Emely answered all my questions and put me at ease.
Aug 3, 2018
Excellent care with thorough explanations!
Aug 3, 2018
Appointment on time staff was efficient and courteous Dr was to the point
Aug 2, 2018
Dr. Peeler was great. Very personable, answering all of my questions and being thorough. I would recommend her to anyone. I do wish that when I got my eye pupil measurement that the attendant would have a better attitude. It seems like the minute I ask for that to be included on my prescription, it alerts them that I may not be purchasing glasses for them. Since there has been a lot of healthy, long overdue competition by Costco and online retailers, these independent eye care places really need to get over it and provide these services without attitude since they are required by law to do so.
Jul 25, 2018
I am very satisfied. All the staff, from the front office until the doctor were so friendly and efficient with my son. Thanks a lot. We will be back and for sure I will recommend you for our friends.
Jul 25, 2018
As a physician I cannot express how impressed I was with the whole staff and Dr Spence. Dr Spence was an excellent communicator and extremely talented Optometrist. He thoughtfully performed my eye exam, had me try a pair of contacts, and reevaluated and tweaked my contacts again. He genuinely cares about his patients and his attention to detail gave me the best prescription I have ever had. Than you!!
Jul 23, 2018
The staff is always helpful and friendly. I never have a problem getting an appointment and I am always treated with respect.
Jul 19, 2018
Great, fast, professional service, knowledgeable staff.
Jul 19, 2018
Prompt service, everyone seems to really like helping patients.
Jul 18, 2018
Dr. Spence is awesome. He takes time to answer questions and explains everything in detail. The staff are friendly and helpful. As an older patient it is comforting to know I have a dependable source for eye care that is very close to home.
Jul 18, 2018
Always take me on time and have excellent front office and medical support. I love Dr. Spence
Jul 12, 2018
I enjoyed Dr. Borgnini and her examination was conducted very proffessionally and thoroughly. Was frustrated by the optic sales process.
Jul 9, 2018
We have, and will continue to recommend your office.
Jul 6, 2018
I have been going to Caris Eye Centers - Alpharetta for years. The staff is friendly and helpful and love Dr. Emely! He is great with asking and giving the exams and explains everything so well.
Jun 30, 2018
This was my first time at a Caris Eye Center; I highly recommend it. Everything was A+, Top of the line & High Tech. Everyone was Professional & Friendly too. Jessica is Awesome; she spent so much time helping me find just the right frames & made me feel like I was the only person there. High 5 for Caris.
Jun 28, 2018
This place and the staff are amazing! Have already recommended to several people this is the place to have your eyes checked.
Jun 26, 2018
Everyone in the office is so helpful and nice. Dr.Spence takes the time to explain all test results clearly.
Jun 23, 2018
Top-notch practice! Professional, patient and thorough with my 88-year old mother.
Jun 21, 2018
Gorgeous Office, courteous, helpful and knowledgeable staff, and doctor who finally took the time to explain how my eyes work and why I needed glasses. What else can you ask for? Great experience! I recommend this office to anyone who needs their eyes checked.
Jun 16, 2018
I thought everyone there was kind and thorough. I was surprised that I was there an hour and a half, but it wasn't unpleasant at all. I will definitely go back to Caris.
Jun 13, 2018
Timely attention and courteous staff.
Jun 13, 2018
Caris Eye Center has it all. Great doctors, friendly staff, the latest technology. You will have a great experience.
Jun 10, 2018
Friendly staff, as always! I was seen promptly and felt that I received a very thorough exam.
Jun 3, 2018
I liked that the doctor explained what was going on with my eyes and why some contacts were better for my eyes than others.
Jun 3, 2018
Doctor started my appointment on time, listened and responded appropriately to all my question. The offices supporting staff were friendly, helpful and attentive.
May 31, 2018
Top of the line Equipment. Dr. Emely was friendly and professional. The Staff were prompt and efficient. Excellent customer service which is rare to find these days.
May 31, 2018
Dr. Spence listens patiently, doesn't rush you and addresses any issues or concerns you may have. The staff is always very helpful and friendly!
May 30, 2018
Staff is very friendly while being professional in getting the job done. Wait time is minimal and the office is clean, spacious and pleasant to visit.
May 24, 2018
Excellent service and friendly staff. Dr. Peeler is awesome and made me feel comfortable with the eye exam, first one in 14 years, throughout the entire appointment.
May 19, 2018
Caris in Alpharetta has been my eye care provider for over 10 years. Always have a great experience; knowledgeable Optometrists, great staff, and a great selection of glasses. Definitely recommend Caris Eye Centers.
May 19, 2018
The Staff is always pleasant & ready to help
May 12, 2018
Wonderful experience! I would gladly recommend your service to a friend or colleague.
May 9, 2018
Courteous, professional yet friendly atmosphere.
May 9, 2018
I know all the people who work Doctor Payne are the best. Everyone was timely and courteous as always. Thanks for your service and kindness.
May 3, 2018
Caris Eye Center is a great place for eye care. Dr. Peeler listened to all my concerns and answered my questions. She gave me different options regarding my vision care and didn't pressure me.
May 1, 2018
I was very impressed with the personnel and the equipment.
Apr 25, 2018
Excellent service and time from the doctor to see that any problems were taken care of and my eye needs were met.
Apr 24, 2018
I was very pleased with my visit. Everyone was helpful,friendly,answered my questions. I will tell anyone that asks how pleased I am with Caris Eye Center.
Apr 20, 2018
Staff and Optometrists are very personable, friendly and professional
Apr 14, 2018
Very pleased with the entire staff and their professional approach.
Apr 12, 2018
Each person on staff is highly professional and patient friendly. Always a pleasant experience. I like the fact they invest in and use the latest technology.
Apr 7, 2018
Lively staff willing to help and engage from reception through to glasses selection. Very impressed!
Apr 6, 2018
Excellent, online website and text notifications very helpful...I need reminders!
Apr 1, 2018
Great visit.. Helpful,friendly staff..
Mar 28, 2018
Caris Eye Center is like going to the "old fashioned" country doctor. Everyone is personable, takes time to get you know you and makes you feel like you are their only concern. The doctors are thorough and very competent. They explain and answer all questions well.
Mar 28, 2018
Dr. Emerly at Caris Eye Center provides excellent eye exam with time and attention given to providing information to patients regarding their current eye health.
Mar 24, 2018
Dr. Spence is a great eye physician. He strives very hard to get me the absolutely best vision possible.
Mar 21, 2018
Very thorough eye care provided at Caris! Best in area
Mar 21, 2018
Very thorough exam. Outstanding attention to detail. The doctor and staff listened attentively to my concerns.
Mar 20, 2018
I was a walk in and Caris exceeded my expectations. Quick friendly staff too!
Mar 17, 2018
Easy to find online with good directions 5 star
Mar 17, 2018
The South Forsyth team has always been superb. I have to tell you, however, that I was shocked and extremely disappointed to learn that Dr. Greg is no longer seeing patients from the staff member who took my phone call to make an appointment for an annual exam. I have been a patient there since soon after this location opened. Dr. Greg has helped me through 2 very difficult situations. First detecting and referring me to a surgeon to deal with Narrow Angle glaucoma, and then later an episode with NAION and the loss of clarity of vision in my left eye. I am very loyal to him, and depended on him. It was very unsettling to me, and I think all of his patients deserve the courtesy of a personal letter from him advising of his decision to no longer see patients. The explanation given me that the business had grown so much that he needed to focus on management of the practice does not ring true. Especially when I asked if he was in the day of my eye exam and I learned that he is in from time to time but also away on vacations much of the time. Don't misunderstand me--I wish him well in partial retirement. He and Jo Ann have earned it. They deserve it. I wish them well. But why not be straight forward and completely candid with your patients? It feels less than honest to me. That said, Dr. Emely was very thorough, gave thoughtful and easy to understand explanations to my vision issues. I am certain I am in good hands with him. Sincerely, Allen Rogers (Carl Allen Rogers), DOB 8-12-51
Mar 17, 2018
Professional staff State of art equipment n tech Excellent office Very good selection of frames Friendly atmosphere
Mar 17, 2018
Very organized and professional
Mar 16, 2018
The Caris Eye Center is an extremely efficiently run organization. Everyone is professional, courteous and knowledgeable. The environment is calm and relaxing. Dr. Emely is thorough and does an excellent job of explaining his findings and conclusions
Mar 13, 2018
Everyone is very helpful and sweet. Test are done with care and without any waste of time so it goes fast and easy. Thanks
Mar 10, 2018
The staff and doctors are very friendly, knowledgeable and professional. Services are great. Prices are reasonable. The visit is always a good experience.
Mar 7, 2018
A very well run office. Dr. Emely is an excellent optometrist.
Mar 7, 2018
We love Dr. Spence! He takes his time and is very thorough with his examination. Great friendly staff with excellent service.
Mar 6, 2018
Great doctors, staff and location! After moving from the area to East Cobb, I still make the trek to see Dr. Spence and crew - it's worth it for the quality care and assistance. Best place in the north metro area!
Mar 5, 2018
I always leave feeling well cared for and well educated after my appointments. The testing is thorough, painless, and state-of-the-art. Dr. Emely has a gift for educating patients about everything from the tests, to their current eye health, to what they can continue to do for their eyes. I appreciate his desire and ability to teach. Everyone listens to patient questions and concerns and works to make sure you are comfortable. The process of selecting frames and getting prescriptions filled is equally easy, educational, and quick. Everyone is understanding, and looking for ways to not just serve clients, but to care for you as an individual. I highly recommend Caris!
Feb 28, 2018
Prompt, courteous, knowledgeable. Dr. Spence is outstanding and thorough.
Feb 24, 2018
I was very impressed from the moment I walked I and front office staff had very friendly smiles. The office was exceptionally clean and the decor was beautiful. The eye tech that roomed and performed eye test was kind, polite, and very courteous! Checkout was equally kind, helpful and professional. The Dr took her time and answered my concerns and did a very comprehensive exam, talked with me about different things that were available for my care.
Feb 22, 2018
Very pleased with the service I received from Dr Emely and the staff at Caris Eye Center (Suwanee, GA). May recommendations and I never felt pressured regarding the purchase of computer & reading glasses (including additional enhancements).
Feb 18, 2018
I have always found the folks at Caris Eye Center on Jones Bridge Rd in Alpharetta to be exceptionally professional and helpful. We have been getting all our eye exams, contact lens and eye glasses from Caris for the last 2 years and are very satisfied.
Feb 16, 2018
Immaculate, highly organized and efficient, top-notch professions, exceptionally thorough exams and consultation. Dr. Spence is excellent.
Feb 13, 2018
Me my husband and my daughter been going here for many years! I definitely recommend !
Feb 10, 2018
Dr. Peeler and her team were excellent - very professional and friendly
Feb 10, 2018
Courteous, efficient staff, and the doctor takes the time to cover and explain all concerns.
Feb 9, 2018
Great staff and Dr. Emely is very informative.
Feb 9, 2018
Very pleasant and professional practice. Dr. Spence is very informative and appropriate in the tests he recommended. Highly recommend Caris.
Feb 8, 2018
I love my Dr. Gina Borgnini, she is the best. She takes her time and makes sure you get the best service. I would recommend to all of my friends.
Feb 6, 2018
I have met with several docs in this practice. All very capable and professional. The staff is also very accommodating and friendly.
Feb 4, 2018
Always a pleasure. Dr. Payne is very professional and nice. Ladies are very friendly.
Feb 3, 2018
Everyone is very helpful and knowledgeable. I am always pleased with the service I receive.
Feb 2, 2018
Great visit. Dr. Payne took plenty of time with me to explain. Very helpful and friendly staff.
Jan 27, 2018
Dr. Spence and his staff are second to none. Dr. Spence is very thorough and is extremely knowledgeable. I would highly recommend him for your eye doctor.
Jan 24, 2018
I was running late that morning and without any hassle or problems they had me com in an hour later and worked me in. I really appreciated their understanding.
Jan 24, 2018
Excellent care at Caris Eye. Friendly and helpful. I would recommend them highly.
Jan 24, 2018
Knowledgeable, friendly staff
Jan 21, 2018
Very comprehensive examination carried out in a very professional manner. Dr. Borgnini and her staff were excellent in providing the very best care! I will personally endorse and refer this medical facility to family and friends!
Jan 17, 2018
In the reminder you send for appointments, I would recommend putting the location in the reminder
Jan 17, 2018
Quick attention at the reception desk. Short wait for walk in appointment. Friendly staff. Friendly doctor who took her time and sought relevant info.
Jan 17, 2018
I have always had prompt, professional and friendly service at Caris. The doctors and staff are great. I've been going there for over 7 years!
Jan 11, 2018
The minute we walked in for our appointment we felt like everyone was glad to see us. From the first person we saw to the last person we saw we were treated very well. We saw Dr. Borgnini and we really feel very confident in all she says. As we were leaving the back area Dr. Emely stopped and talked to us. He remembered who we were and he talked to us about our children and grandchildren who are his patients. We truly trust Dr. Borgnini and Dr. Emely with our eyes!
Jan 10, 2018
I was pleasantly greeted. They were ready for me.Paperwork was easy. My testing technician was pleasant, well spoken, and caring. Made me feel comfortable. Dr.Emely was thorough, listened well, and very responsive to my questions.
Jan 10, 2018
Excellent service - very modern equipment and knowledgable staff and doctors! Highly recommended for anyone in the Johns Creek area for the quality and the convenience.
Jan 9, 2018
Very efficient and polite. Perfect doctor visit experience
Jan 9, 2018
Always professional, knowledgeable, and accommodating.
Jan 1, 2018
I love the staff and the time Dr Spence spends with me.
Dec 30, 2017
Very organized, professional and expedient service.
Dec 29, 2017
The staff is very friendly and professional. Dr. Borgnini is very understanding and attentive.
Dec 29, 2017
Professional and courteous service
Dec 29, 2017
Received excellent service, Very Happy
Dec 21, 2017
I couldn't be more pleased with Caris Eye Center. Everyone is so nice and thoughtful and the care is excellent. Dr. Emely guided me through cataract surgery and was very professional but caring as well. I highly recommend Caris Eye Center South Forsyth.
Dec 19, 2017
I love how the staff and doctors take such good care of their patients. Everyone is genuinely interested in providing the best care possible. The wait is quick (a huge plus); the doctor I see is Dr. Spence - he is wonderful: very knowledgeable and personable, and takes time to sit down and talk about your individual lifestyle, needs, and concerns.
Dec 16, 2017
Staff is very friendly. Great experience! Dr Spence is one of the best I have ever seen!
Dec 16, 2017
I was very concerned about my vision. The front desk scheduled an appointment that day.
Dec 14, 2017
Everyone is very professional at Caris Eye Center. I felt the eye exam was very thorough.
Dec 12, 2017
I was called back on time, walked through each portion of tests efficiently and I pressed with the technology used. It was determined I needed reading glasses. I chose to go with progresssive lenses and they were extremely helpful with pickup my out quality glasses and helping me select a look for me.
Dec 11, 2017
Very friendly and efficient staff. Appointments are always on time.
Dec 6, 2017
Well, probably not the one to ask, as I feel it maybe too much.
Dec 6, 2017
Dr. Spence is an excellent doctor. He spent good amount of time with me explaining all the concerns I had. Normally other doctors are in rush. But here I was fully satisfied with all discussion and felt very comfortable about my eye health. Thank you Dr. Spence
Dec 1, 2017
It was a warm and friendly setting with excellent staff and attention paid to me. This was my first time at this eye specialist.
Nov 24, 2017
Very professional. Excellent service. Very efficient.
Nov 22, 2017
Prompt and professional staff,
Nov 22, 2017
Sad to learn that Dr. Payne is moving to practice management at Caris and away from being a provider of mine after 26 years! He is the best!
Nov 15, 2017
I just brought you a new customer
Nov 14, 2017
I've been a patient at Caris Eye Center for probably 20 years. I used to see Dr. Payne who is wonderful but in recent years due to my schedule I have been seeing Dr. Spence who is also very nice, knowledgeable and thorough. I've been well cared for during routine exams and during an eye injury. The office runs on time and smoothly. I am always treated well so I go back year after year!
Nov 14, 2017
I have gone to this office for years. They are all so nice and very helpful
Nov 14, 2017
Nice quarters, nice people, very modern equipment, very reasonable. Highly recommend them.
Nov 11, 2017
Great Staff and wonderful Doctor.
Nov 9, 2017
The care given by each staff member is really, A++!! I have been coming here for many years and the service is consistently, very very excellent!!
Nov 9, 2017
Dr. Timothy Spence One of the best eye doctor i have ever seen Thank you very much Dr. Timothy Spence for your care. Raju and Family.
Oct 28, 2017
Everyone was friendly and professional. However, they forgot to give me the eye drops prescribed! I will have to wait and get them when I pick up my glasses.
Oct 24, 2017
We have had great experiences with both Dr. Emely and Dr. Borgnini! The office staff is awesome.
Oct 24, 2017
I highly recommend Caris Eye Center and its doctors and staff. They are caring, competent and courteous. My husband and I have been going there for many years for glasses, contacts and eye exams.
Oct 20, 2017
I have been seeing Dr. Gregory Payne for 15 years...he is the best. I have always felt like I'm in the very best hands when it comes to the health of my eyes.
Oct 18, 2017
Dr Spence and his staff have always been great! I've never felt rushed as they take the time to answer your questions during the exam and fittings for contacts or eyewear.
Oct 14, 2017
Incrediblly friendly, courteous, and most of all knowlegeable staff
Oct 13, 2017
Caris Eye Center is convenient, courteous and professional. I don't look forward going to any Doctors appt. but this fast, thorough and easy!
Oct 13, 2017
We have been with Caris Eye Clinic for 21 years. Every doctor we've seen has been excellent over the years. We've always received wonderful, kind, and professional service and highly recommend them!
Oct 10, 2017
Five stars as I was taken in promptly and the tests done well, everything explained thoroughly, thorough exam done, and good help with choosing glasses and options. Thank you!
Oct 10, 2017
Great office with outstanding staff!
Oct 8, 2017
Dr Gina Borgnini is an astute optometrist, colored with efficiency, meticulous detail, patience to explain findings, coupled with caring.
Oct 4, 2017
Dr. Spence and his team are the best. I have been getting eye exams for over 20 years and this was by far the best exam . Dr spence spent a lot of time fitting me with new contact lenses. My vision is so much better with the changes that he made
Sep 26, 2017
No complaints! I've been seeing Dr. Greg Payne for 23 years and have never been disappointed.
Sep 22, 2017
Dr. Payne is so nice & has such a great bedside manner. The staff was very helpful & friendly.Would recommend this practice to family & friends.
Sep 22, 2017
You are professional and personal. Gracious staff.
Sep 20, 2017
Everyone is pleasant to work with and great people with a smile. Service is always punctual and Doctors are easy to talk to. The lady who help me pick out frames and check me out (Marchelle) were friendly and helpful.
Sep 19, 2017
Very quick service... I love the staff!
Sep 19, 2017
Friendly Staff. I had to wait a bit but not a difficult amount of time.
Sep 19, 2017
Caris Eye Centers took me in the day I called. They worked with me to understand what I needed and were so kind. From the receptionist to the nurse and doctor, everyone was friendly and made me feel right at home!
Sep 17, 2017
Not enough info to rate, other than to say you've claimed your Google Place so I found your number easily via Google Maps when driving, so I could call to check my ap't time.
Sep 15, 2017
I have always had a great experience with the doctors and staff at Caris. They have always been professional, courteous and knowledgeable. I could not recommend them more highly.
Sep 14, 2017
Dr. Spence is awesome! I never feel rushed during my appt. All the staff is very attentive & friendly!
Sep 9, 2017
The staff at Caris eye center was professional, courteous, and very friendly. I was taken back to the exam room without waiting long.
Sep 7, 2017
Entire staff veey friendly. I was in and out quickly on a lunch hour. Glasses cheaper than lenscrafters.
Aug 31, 2017
From the moment you make your appointment to the time you leave you are treated with respect and kindness. Refreshing to feel like they are there to help their patients, not treating them like an interruption in their business. They deserve a rating even higher than a 10!
Aug 31, 2017
Friendly, clean, efficient
Aug 30, 2017
Everybody was very friendly, professional and patient. Dr. Spence took the time to find the best option and to explain his findings.
Aug 30, 2017
I felt very comfortable with the entire visit. Dr. Spence answered all my questions and offered a lot of helpful information
Aug 29, 2017
I love that your email appointment reminder easily added the appointment to my calander.
Aug 27, 2017
All staff and Dr. Emely are very nice and professional. I will keep returning for my eye exams.
Aug 23, 2017
The entire staff was very courteous and professional.
Aug 16, 2017
My experience with Caris Eye Center was great. I saw Dr. Gina Borgnini and she was very thorough and took her time with my contact lenses. Ordering glasses were also easy and they have good collection of glasses and me and my husband are waiting for our glasses and can't wait to try them!!
Aug 12, 2017
I've always had bad distance vision. Now I'm getting to the age where near vision isn't crisp, either. Dr. Payne worked with me to find contacts that support my life style (lots of reading and computer work, only occasional driving at night). I appreciate his patience and creativity as I tried multiple lenses in the office, then went home with the best as a trial pair. I'm seeing so much better now.
Aug 11, 2017
Everyone is so nice and professional. Uses up to date technology in testing.
Aug 10, 2017
Dr. Payne was very professional, and covered so much information I needed to know. He and the entire staff were so kind and consoling to me. I was quite pleased I had made the choice to be treated at your office! Thank you so much!
Aug 10, 2017
It was the.best experience I've had at the eye Doctor and it was the best deal on eye glasses! Thanks so much!!
Aug 9, 2017
From the person who answers the phone to check out the staff was caring, efficient and professional.
Aug 5, 2017
I've been a patient of this practice for many years and have always been very pleased with the quality of service.
Aug 4, 2017
Staff and doctor professional, friendly, and kept appointment on-time and worked through my process of making sure I had the right vision with my contacts before leaving the office.
Jul 31, 2017
I've been coming to see my doctor, Dr. Spence, for many years. I have complete confidence in his professional ability to examine my eyes and prescribe what I need. Also, I have had numerous eye glass prescriptions filled by Caris, and not one problem whatsoever. I'm very pleased with my doctor and the staff at Caris. It's good to have confidence regarding the care of my eye sight, and I do.
Jul 29, 2017
Very timely, courteous, professional, and thorough.
Jul 27, 2017
I have been a patient of Dr Emely for 5 years and am always treated very well during my annual eye exams.
Jul 26, 2017
The staff is very friendly and helpful, both front desk and technicians. They display a vast knowledge and professionalism in conducting the work up in the back office. Dr. Emely and Dr. Payne are the best and have certainly helped me out in times of need! And thanks to Marshell for being awesome!
Jul 26, 2017
It is 12 years that I use Eye Caris service and I am always pleased with the courtesy, the professionality of nurses and doctors and receptionist. I started taking my daughter there 8 years ago and we do not jss a single annual check up with them.
Jul 25, 2017
My optometrist and the staff were very professional and so nice. The office is very clean and pretty, too.
Jul 25, 2017
Expertise in all fields is what Caris means to me. Professionalism, courtesy and a warm welcome greets you as soon as your open their door.; beginning with the friendly staff and amazing doctors, who, to me, are the best I have ever dealt with, and I hail from NYC. The technology here is nothing like what I experienced in NY. It abounds in all their fields, whether it be the eye testing with thestaff or the vert thorough examinations with the eye doctors. I am very happy wiith Caris; I attend the office in Johns Creek, where I live. I am proud to highly recommend Caris Eye Centers.
Jul 22, 2017
Fit me in with short notice. Friendly and professional. Very efficient.
Jul 21, 2017
If I lived closer, I'd recommend everyone. Love the staff and quality of service!
Jul 20, 2017
Very welcoming staff ... 5*****
Jul 19, 2017
Nice facility. Professional staff.
Jul 18, 2017
New patient. Office is very clean. Staff is friendly and thorough. I thought Dr Spence was great and very thorough in the eye exam.
Jul 18, 2017
Dr Payne is wonderful! He takes time and care in to explain what is going on rather than just throwing a prescription. It's genuine care.
Jul 12, 2017
Very professional. No long waiting in wr. Very comfortable
Jul 7, 2017
Doctor was great. Just ran into some billing issues hopefully that can get resolved.
Jul 7, 2017
Dr Payne is GREAT he really CARES about you
Jul 4, 2017
Everyone was very helpful and friendly, my doctors are extremely knowledgeable and you can tell they know their stuff.
Jul 2, 2017
Friendly courteous staff with minimum wait times and professional service.
Jun 30, 2017
So thankful the could see me right when they opened- raging case of pink eye- Dr. Spencer was awesome- thank you!!!!
Jun 29, 2017
A stroke two years ago caused my brain to incorrectly focus the left eye. Result: straight ahead appeared to me to be slightly right. I have been a patient of Dr. Leff at Woolfson Eye Clinic for nearly 10 years. He recommended Dr. Spence for possible correction by prism glasses. Tho' Dr. Spence patiently tried every possible solution, it came down to some glasses that I chose not to take. He was understanding and kind. I'd go back to him and/or recommend him and Caris Clinic in a heartbeat.
Jun 25, 2017
Everyone at Caris is so friendly, thorough, and helpful! We moved away a few years ago and still drive back an hour to see them!
Jun 17, 2017
All of the office staff and doctors are very friendly and accommodating. I am very happy with the service they provide me of the years. I highly recommend them.
Jun 16, 2017
Professional and knowledgable.
Jun 15, 2017
You guys are wonderful as always from check-in to check-out!
Jun 15, 2017
I was very pleased that Dr. Spence took the time to explain my eye concerns. He was very patient and thorough. The staff was very helpful also.
Jun 15, 2017
Each person that I encountered was pleasant, and assisted with a smile ... no over scheduling, which meant no long wait period ... The environment was immaculate ....
Jun 15, 2017
I had another great experience with Dr. Payne! I've been seeing Dr. Payne since I was little, before they were Caris Eye Centers even! The staff is consistently friendly and professional. Dr. Payne is the best! I have a weird prescription and he has always been open to exploring any options I was interested in (contacts, glasses, Lasik, etc.) and answers any and every question I have in detail. I have never had any issues with contacts coming in on time or billing. I would strongly recommend Dr. Payne and Caris Eye Centers!
Jun 15, 2017
Excellent service very professional and friendly!
Jun 13, 2017
Always receive the best of care at Caris Eye Centers. Thanks for making it worth the drive even though I have moved to the other side of town.
Jun 13, 2017
Thank you for seeing me on short notice ( same day!) The staff was very pleasant. Dr. Payne was professional and took time to listen to my eye issue, problem and I feel gave me a through examination.
Jun 6, 2017
Great people-efficient-everyone smiling!! -
May 27, 2017
To a friend or relative, I could only refer the very best and that is what you can expect to receive at Caris Eye Center.
May 18, 2017
Excellent experience, very professional atmosphere with a staff of caring, efficient people in all areas of the office
May 9, 2017
Dr. Spence is very thorough and very knowledgeable and it is a pleasure to go there.
May 9, 2017
All round wonderful experience the staff worked so well with my Children explaining each step and making it a fun experience. The staff were all very knowledgeable and made our visit a great one.
May 5, 2017
All round wonderful experience the staff worked so well with my Children explaining each step and making it a fun experience. The staff were all very knowledgeable.
May 5, 2017
Professional and efficient, the entire staff is a joy to work with - from doctors to admin staff and technicians, a very satisfactory experience.
Apr 28, 2017
Everyone is extremely friendly, intelligent and capable. It is a pleasure to have an appointment.
Apr 26, 2017
Love Dr. Greg Payne, he is awesome and so caring and helpful. Have been going to him for at least 8 years.
Apr 26, 2017
Great staff and the best quality service!
Apr 24, 2017
Office personnel and aids were so caring and thoughtful, going out of their way to help me.
Apr 20, 2017
Timely and friendly appointments. Got me in quickly when I needed a yearly exam. New female doc at the practice very nice and efficient. No complaints!
Apr 16, 2017
Caris Eye Center has the latest technology for testing your vision. The doctors and staff are the best. Highly recommend.
Apr 12, 2017
Friendly environment and great care taken for the examination
Apr 7, 2017
Great experience! Very thorough in each step. Each person in the practice was very professional, warm and friendly, No pressure at all when it came to ordering eyeware. I will definitely tell people about Caris Eye Center.
Apr 6, 2017
Dr Randolph has been amazingly patient and reassuring to me during my post-operative visits. Her calm directness is exactly what I need to reassure me during this recovery period!
Apr 5, 2017
Very appreciative that I was seen quickly as a walk in. I was received great care.
Apr 2, 2017
Capris eye group is the best
Apr 2, 2017
Exceptional Service. Thank you.
Apr 1, 2017
Caris is a top notch optical solution. Friendly, professional and thorough.
Mar 30, 2017
The best service I have had in a doctors office.
Mar 30, 2017
I was very impressed by how professional the staff was in the office. Not only did I love the service in the office, on the phone service is also very professional and friendly. I wouldn't think twice about referring someone to Caris Eye Centers.
Mar 29, 2017
Very satisfies. Doctor was so specific and clear. Appreciate it.
Mar 29, 2017
Highly professional and provides a high quality customer service.
Mar 24, 2017
Very professional, very helpful. Spent more time than a typical eye exam making sure you were taken car of.
Mar 23, 2017
Caris Eye Centers provides excellent care and service. Dr. Greg Payne and his associates provide thorough exams, and his staff provides friendly service.
Mar 22, 2017
Our family has come to Caris for over 10 years and have consistently received great, attentive care, whether it's for our annual eye checkups or for sudden issues that need immediate attention.
Mar 18, 2017
A friend recommended me to Caris Eye Centers-Alpharetta, because I'm new to the area. And I am so glad she did! The entire staff and Dr. Randolph are amazing! Dr. Randolph actually took TIME with me, as a new patient, to hear my concerns and to answer my questions. Not only is she very professional, she is very personable. I believe she genuinely cares about her patients.
Mar 15, 2017
I have been going to Caris for several years now and have been nothing but pleased with the doctors and the service. My eye care is very important considering the family history of cataracts and other issues and I feel secure knowing my eyes are in the care of Caris.
Mar 14, 2017
Great customer service and professionalism.
Mar 14, 2017
Everyone in this office provides great customer service and is so pleasant this is why I have been coming here for over 20 years
Mar 10, 2017
Great patient interaction and involvement. Moved quickly and professionally. Thanks!
Mar 10, 2017
The entire experience here is exactly as it should be! Friendly staff, wait time reasonable ( there are other patients after all ), pleasant atmosphere ...
Mar 10, 2017
EveryoNE was very professional and very nice.
Mar 9, 2017
They were extremely nice and very straight forward.
Mar 8, 2017
We have been going to Dr. Gregory Payne for over 20 years. We have always found him to be professional, courteous, and a good listener. We are very pleased with his care and guidance.
Mar 8, 2017
I found everyone to be very helpful and patient while selecting new glasses and my eye exams were thorough.
Mar 8, 2017
Doctors and staff very professional and courteous.
Mar 1, 2017
Never had to wait past appt time. Staff very knowledgeable and friendly. Dr. Spence is great.
Feb 28, 2017
I used to have a different doctor but my old doctor sold its practice. The new doctor was ok, but when I had an emergency the receptionist asked to wait for couple days because there was nothing available. I was looking for another doctor, which accepts my plan and during my daughter's visit I was very impressed by her doctor. During my first visit I was amazed that doctor explains you everything, answers on your questions and make it clear.
Feb 24, 2017
I received the best eye exam I have ever had at Caris. All of the staff was knowledgeable and extremely friendly. The environment was beautiful and peaceful. State of the art equipment was used. I would recommend Caris and Dr. Emely to all.
Feb 24, 2017
from the time i contacted this office to schedule an appointment until the time i walked out of the jones bridge location, everything about my experience with caris eye care was more than i could have asked for: friendly staff, quick service and top of the line technology.
Feb 24, 2017
Great service with up-to-date technology.
Feb 24, 2017
Professional, and well-supplied with latest technology.
Feb 6, 2017
First time purchasing a pair of prescription glasses. So easy to do from getting an eye exam to picking out the frames in one place. No stress!
Jan 31, 2017
Caris Eye Centers runs like a well-oiled machine. I never feel like I am waiting, and I moved efficiently from process to process. Terrific, friendly staff and thorough doctors. Highly recommend.
Jan 24, 2017
Staff and treatment was over the top!! Thank you!
Jan 21, 2017
The doctor was great and I would rate her at five stars. However my daughter was charge $40 for a contact lens fitting. She did not receive a contact lens fitting as she's been wearing contacts for years. I would like a refund on the $40.
Jan 18, 2017
Everyone is always so professional and friendly. My children & I have been going to the Johns Creek Pkwy/Suwanee office since 2014 and the service is always exceptional!
Jan 18, 2017
Well run , friendly and professional.
Jan 14, 2017
Everyone is friendly and very profesional .
Jan 13, 2017
I love my Dr. Borgnina, and have followed her from another practice. She is the most dedicated, caring, thorough eye Dr. I have ever had, and I will tell everyone looking for a Dr. to go to her.
Jan 13, 2017
Caris Eye is one of the most committed and customer-friendly eye centers I have experienced. From the moment I stepped into the office I was greeted and given the information I needed to complete to begin as a new patient. The office is warm and very welcoming to anyone. The staff is cheerful, knowledgeable but moreover, they make it personal which for me, goes a long way.
Jan 13, 2017
excellent assist and demeanor in all staff members. Good patient teaching accompanied with patience and smiles.
Jan 11, 2017
Fantastic Customer Focused office
Jan 10, 2017
Dr. Spence is wonderful! I have been a patient for many years and followed him from Snellville!
Jan 10, 2017
I have had my family there over the past month for yearly eye visits and at every visit the entire staff was welcoming, consistent, and professional. I would highly recommend them.
Jan 7, 2017
I would not recommend any where else, this is the only place to go
Jan 6, 2017
I have been very pleased with the interest an personal care of your personal and my Dr.
Jan 4, 2017
Multiple offices in the Alpharetta area give me multiple choices for appointments and follow-ups!
Jan 3, 2017
Great staff. Loved Dr. Payne! I will definitely be back for future appointments!
Dec 26, 2016
Best eye care ever. Very professional without being cold. Everyone was amazing from start to finish
Dec 22, 2016
Dr Spence and staff are caring and great! Great place to go for good care
Dec 17, 2016
Everyone was very helpful and professional
Dec 17, 2016
The office, staff and my doctor were great.
Dec 17, 2016
Caris Eye Centers is a place where you would want to take your whole family. They are professional, caring and thorough. I would highly recommend them for anyone.
Dec 15, 2016
I have been getting my eye exams for many years now at Caris, and it has always been an excellent experience. The staff are very professional and courteous, and the doctor has always been very thorough and made time to discuss the eye exam findings with me.
Dec 14, 2016
I was impressed that each person I spoke to was willing to listen to my concerns and take ownership. There were some significant changes at this location last year where some of the people changed and it looks like steps were taken to improve the customer experience. Specifically, the staff that help with the eye-glass prescriptions are exceptional to work with.
Dec 13, 2016
Friendly front staff, office is nice & overall pleasant experience!
Dec 13, 2016
This has been my eye group since we moved to this area 20 years ago. Everyone is very professional and the doctors are the best.
Dec 12, 2016
Very professional and friendly service. I was very impressed.
Dec 7, 2016
Very knowledgeable and great staff.
Dec 1, 2016
The front office, nurses, Dr and check out very nice and accommodating. Appt took longer than expected but over a very nice practice.
Nov 30, 2016
My family and I have been patients for several years, and each visit has been a wonderful and professional experience.
Nov 29, 2016
I had my annual eye checkup yesterday and the entire process went exceedingly well. The office staff, the clinical assistants, and the optometry doctor were very courteous, professional, knowledgeable, and helpful. Dr. Emely took special care of explaining the specific issues with my vision and very diligent at providing answers to all my questions. I was very impressed with the entire process including the billing and checkout process. Service with great smiles! I would definitely recommend CARIS to all my friends and others.
Nov 23, 2016
I really appreciated the great service I received at all the stages of my visit: preliminary testing, exam with doctor, and experience with picking out glasses. Everyone was knowledgeable, super helpful, and courteous. Thanks!
Nov 18, 2016
We have received nothing but the best care at Caris Eye Centers - Alpharetta. Dr. Randolph and the staff there are thorough, friendly, supportive and helpful.
Nov 17, 2016
Caris Eye Center - Alpharetta does a complete eye exam, utilizing the most current equipment to ensure an accurate diagnosis.
Nov 15, 2016
Very good doctor and service
Nov 5, 2016
I cannot do the review since my eye doctor is not listed below. If you update your survey I will be happy to take it. Cheri Fulginiti
Nov 4, 2016
Wonderfully knowledgeable and personable. I have a new eye center!
Nov 3, 2016
Great customer service - Friendly & Professional Staff
Nov 3, 2016
I left a great eye care practice in NY after ten years with them, and loved them. Our whole family has been to Caris and we love it. I will recommend them to anyone looking in the area. My whole family is very happy with the professional service and friendly environment. The selection of eye glasses is outstanding. Thank you!
Nov 2, 2016
Always pleased with the service and exam.
Nov 1, 2016
Another great experience at Caris Eye Center.
Oct 29, 2016
Very thorough eye exam by Dr. Emely and his assistant, Laura.
Oct 28, 2016
Very nice and professional.
Oct 28, 2016
Great staff, super nice office, great selection of frames, just an all around good experience!
Oct 28, 2016
Personal, fast smooth and complete examination. Helpful and detailed explanation of observations and recommendations for condition and care. Felt very good that my examination was thorough and I understood my condition and options. Great friendly service.
Oct 28, 2016
Highly professional, warm, competent and caring practice
Oct 20, 2016
Dr. Scott Emely is awesome - takes his time with patients and explains everything. I really appreciate that!
Oct 16, 2016
Always enjoy going to the eye doctor
Oct 4, 2016
I had a great experience. The staff was very friendly and super helpful.
Oct 1, 2016
Friendly, explain everything. Best experience I have had at an eye doctor.
Sep 29, 2016
This review is for an appointment for my 10 year-old daughter. She had been a patient at the bigger eye clinic in town, and we (I) couldn't handle the frantic environment there anymore, especially for a child. Our experience at Caris was wonderful from start to finish. Everyone in the office is extremely friendly and helpful. The environment is very relaxing and at no point did we feel rushed to get to the next patient. Dr. Randolph was thorough and professional and has a fantastic bedside manner. She really connected with my daughter. I'm so happy we took the recommendations of several friends and switched to Caris!
Sep 23, 2016
Great office staff. Very helpful
Sep 21, 2016
My family and I have been going to Caris for our eye care for the last 5 years, and I have always appreciated the staff's care. The ease of scheduling appointments is refreshing - I've even had a few times when I've needed to come in right away for eye medical conditions, and have been able to get in to see Dr. Spence same day. The care provided is outstanding; the staff is always friendly, polite and thorough. I like that they have a huge selection of frames to choose from (in every price range). When I do need glasses and prescription sunglasses, I get them in under a week - always quicker than promised - and I'm always pleased with the look, and the ability to look AND SEE!!!! Dr. Spence is very thorough and has a great sense of humor; he makes the dreaded 'going to the doctor' an enjoyable and effective experience!
Sep 15, 2016
Caris Eye Center offers great care and fabulous staff. I never have to wait long and all procedures and tests are explained well. I won't go anywhere else!
Sep 12, 2016
Excellent service from the moment you walk in the door until you leave! Everyone is very kind and a good listener.
Sep 10, 2016
Four stars, but clicking on the 4th star does not work.
Sep 7, 2016
I am a new patient to this facility and I was referred by my mother who has been coming here for many many years. She insisted that I see Dr. Payne, as she described him as being so very thorough. I did just that and had the same awesome experience she and my father have with Caris Eye Center. This is a state of the art facility with new technology. Nothing but the best here! Dr. Payne takes the time to walk you through your individual needs and is very knowledgeable about the health of your eyes. I had Lasik surgery many years ago, so there was no need for me to visit with an eye doctor on a regular basis. I'm glad I did, as my eyes have changed and I needed the correct enhancement for driving glasses and reading glasses. The staff is friendly, helpful and attentive. I recommend Caris as a place to put your trust in for the health of your eyes.
Sep 7, 2016
My son (10 yr old) really enjoyed his experience and was explained everything that they were doing.
Sep 3, 2016
We had a great experience. Dr. Randolph was great with my 5 year old twins. She was very thorough and took time to explain everything to me. The office staff was awesome too! They made sure my benefits were utilized in the best way possible for my daughters first pair of glasses.
Sep 1, 2016
Great practice. Friendly staff.
Aug 29, 2016
The team was really nice and knowledgeable. I really liked Dr. Spence. As someone who just moved into the area, this was a great find for an eye doctor!
Aug 27, 2016
Excellent service! Staff is very friendly and helpful!!
Aug 20, 2016
This place is awesome. Doctors and staff are friendly and knowledgeable. Great with kids. This is the place you want, look no further.
Aug 17, 2016
Everyone was so enjoyable to work with and helpful.
Aug 16, 2016
Such a pleasant experience! Glad I came to Caris for my eye exam with Dr. Emely and new contacts which so far have been great!
Aug 11, 2016
Great experience in eye care.
Aug 10, 2016
All of the Eye Docs at this practice are wonderful. Between appointments that my family and I have had, we've pretty much engaged with all of them. I particularly enjoy the warmth that the support staff provides. Everyone from the receptionist to the various personnel who help you to order new frames, and/or try on your new contacts, are genuinely nice, and offer such a lift to the eye exam experience!
Aug 8, 2016
Very thorough exam! Dr Emely spent a lot of time explaining everything. Thanks!!!!
Aug 6, 2016
My son's eye exam with Dr. Emely was comprehensive, with an excellent explanation of what the examination entailed, what variations in results meant, with adequate opportunity for questions. Everything from check in to check out with everyone encountered was conducted in a professional, efficient and courteous manner. Very highly recommended for youth as well as adult optical services.
Aug 2, 2016
Dr. Payne is top notch! Very professional, but engaging, and always explains things in a way that is understandable and relevant to those of us who aren't eye doctors. I appreciate the way I was cared for. Proud to call Dr. Payne our family's eye doctor!
Jul 29, 2016
We love the practice. All the doctors and staff are fantastic. Would have given 5 stars except for unusually long wait time to be seen (didn't see doctor until 45 minutes past appointment time).
Jul 28, 2016
great conscientious work...
Jul 24, 2016
We arrived at the Suwanee location and turned out we were actually scheduled at the Alpharetta office ( our mistake ). The lady at the front desk was nice enough to accommodate us so that we could see the doctor there, I really appreciated that! Thanks!
Jul 24, 2016
Great doctor and the staff.
Jul 23, 2016
we have been going to Carys Eye Center in johns Creek fora 11 years now and as usual the service is awesome. Doctor Emely has great "bedside" manners, he explains everything is doing and address any concern professionally. Being a scientist myself, I appreciate the scientific approach and explanantion of his visits and diagnosis. the receptionist,assistant, glasses makers are very nice too. the new offices look great!!!!
Jul 23, 2016
I've been seeing Dr. Gregory Payne for over 10 years. I trust my eyes with only him! The staff is reliable and pleasant. I drive from Roswell to Johns Creek to have my eyes checked yearly with Dr. Payne and j can't recommend him enough.
Jul 22, 2016
Great office. Super doctor
Jul 21, 2016
Great service - they always take me on time.
Jul 21, 2016
The procedures were very well explained and reassuring, everyone associated with the visit was pleasant and friendly.
Jul 19, 2016
All of staff was attentive and professional and knowledgeable. Dr Spence as always was caring and answered all my questiions
Jul 14, 2016
Great Visit. I have been seeing Dr. Spence since 2001 and when he moved to Jones Bridge I went to another Doctor and could not get the correct Contacts. I moved to Lake Oconee and tried another Doctor but came back to Dr. Spence. He always gets my prescription correct..
Jul 13, 2016
Awesome. Great doctor who listens. Staff is very kind, professional and consultative. No one was pushy.
Jul 12, 2016
A very thorough eye exam, in a inviting office, by a staff that treats you like family.
Jul 12, 2016
I appreciated the efficient and professional care I received and would recommend your service to others.
Jul 8, 2016
The staff at Caris is always friendly and welcoming. What I like most about Dr. Payne is that he takes time to educate you and he listens to you. He does not seem like he is in a hurry but he is genuinely interested in your well being. He is very kind and compassionate. He does not try to do unnecessary procedures to make money; only what needs to be done. Jessica greeted me and took me back. She was very informative about what she was about to do and she asked good questions. She was very friendly and pleasant. My husband and I both use Caris and we have always been pleased.
Jul 7, 2016
Doctor and Staff are excellent and take very good care of you from beginning to end, I would refer them anytime! Thank you kindly for all you do to protect my vision and my time and taking time to show me in writing my options of out of pocket expenses so that I can make the best decisions for my budget and needs.
Jun 22, 2016
Me and my husband had Dr Emely and he was wonderful. So thorough. We were very Pleased.
Jun 18, 2016
Highly recommend for eye care. Wonderful exoerience.
Jun 9, 2016
The staff and doctors at GREAT! They are friendly and have great customer service. They have a great frame selection with high quality product. I would highly recommend this practice for your eye care needs!
Jun 1, 2016
Loved Dr Pinkston....He was so easy - to - communicate and made me feel so comfortable!
May 26, 2016
Great customer service... And Dr Spence is the best!! We can actually experience the 'care' in the eye care.
May 18, 2016
Very professional and knowledgeable staff. I am so happy to have met Dr Emely. Not only was he extremely personable and professional, but he was so knowledgeable on my specific eye condition (a rare condition NAION), I felt so comfortable at this place of practice.
May 13, 2016
Everyone there is super friendly and professional. My main concern was that I spent 2 hours there. I needed to get back to work, but I also needed to get new contacts and finish up with my eye exam. It took almost a full hour to call me back and then it was an hour to go through the whole process. There must be a way to schedule patients better so there isn't such a drastic wait.
May 5, 2016
My husband, 2 children, and I are all Caris patients. We've seen most of the doctors and like them all. This week I saw Dr.Randolph. She did a great job explaining steps to improve my eye health and reassuring me that my near vision won't get much worse as I age. That's good to know! Their practice is very close to my house, but I'd be willing to drive much farther to go here. Over the years, I've had a couple eye emergencies on weekends and Dr. Payne met me in the office. I'm not sure I would get the same level of service somewhere else. I highly recommend their group.
Apr 30, 2016
Dr. Pinkston cares about his patients
Apr 28, 2016
I was very pleased with Caris Eye Center and would highly recommend Caris.
Apr 23, 2016
Your notice of my appointment was timely and dr. Tim did a very professional and great job. The appointment I was given was Timely and all is accomplished that we had set out to do in a very professional way.
Apr 19, 2016
I recently switched to Caris Eye Center for my annual eye exams. The staff is very friendly and Dr. Pinkston is very friendly and knowledgeable and explains clearly what is going on with my eyes.
Apr 13, 2016
Dr Emery was vey knowledgable and thorough. Would highly recommend him!
Apr 8, 2016
Great Office with professional and courteous staff!
Apr 8, 2016
When checking out the customer service representative didn't really explain what my expenses for my daughter and myself all entailed. Instead she just simply stated the total and wanted me to pay it. When I started to question her about the charges the CSR seemed to get very agitated with me. I was very disappointed with the way she handled the situation.
Apr 6, 2016
I love Caris Eye Center! They take good care of us and are always friendly and helpful!
Mar 30, 2016
Love the staff. Dr. Pinkston is awesome!
Mar 24, 2016
Need more selections of glasses. Having some ordered in to see if I like and they fit.
Mar 23, 2016
I felt that I was made to wait longer than I should have, both in the waiting room, and in the examination room waiting for Dr. Spence. Were it not for all the waiting, the visit would have rated excellent.
Mar 22, 2016
I was pleased. The exam is very comprehensive. I feel confident my eyes were completely examined and any problems would have been uncovered.
Mar 22, 2016
A very nice experience. Everybody was friendly and helpful.
Mar 17, 2016
I told my Physical Therapist Elizabeth Eldridge to see Dr. Spence because he is so knowledgeable and explains medical conditions just like she explains my PT situations to me. She will be making an appointment soon:). Dave Rittenhouse
Mar 16, 2016
The staff was very friendly and greeted me immediately when I came into the office for my eye appointment. The doctor's eye exam was very thorough along with the other testing done.
Mar 12, 2016
Excellent friendly and professional services. HIghly recommended.
Mar 8, 2016
The visit takes to long. It was there an hour and 45 minutes for a routine exam and contacts.
Mar 8, 2016
Would be nice if there was an ETA provided and possibly an est of $$ for visit.
Mar 6, 2016
You have a very professional and friendly staff. I would definitely recommend friends and neighbors to you.
Mar 5, 2016
I have been coming back since 1993.
Mar 4, 2016
They did an excellent job explaining and working with me to get me comfortable to wear contacts.
Mar 1, 2016
The staff was both friendly and professional.
Feb 26, 2016
So happy to be a patient again with a Dr. That I trust. It means a lot.
Feb 26, 2016
Had a good experience the only thing that would have made it excellent is if they took me back on time. Very nice professional staff, clean office, the doctor I saw took the time to explain everything and did not rush.
Feb 25, 2016
Since changing to Caris I have been extremely happy with the level of care and friendliness of the entire staff.
Feb 13, 2016
As a patient for close to 20 years, Dr. Payne was just as thorough and professional as always!
Feb 12, 2016
I have been coming to Caris' group of doctors for over 25 years. The doctor always spends plenty of time with me explaining my results and answering any questions I might have.
Feb 11, 2016
Dr Pinkerton is excellent and explains everything. He makes you feel very comfortable.
Feb 11, 2016
Everyone was great in the office. From the time I walked in to the end of the visit.
Feb 10, 2016
We had a very positive experience, even though my son was upset that he now needs glasses. The technicians and Dr were sensitive and encouraging, and helped him pick frames that by the time we were driving home, he was talking about. Thank you for taking good care of us!
Feb 9, 2016
Dr.Spence is a wonderful Doctor who has a great personality and knows his stuff. I highly recommend Dr.Spence and the Caris Eye clinic
Feb 7, 2016
I like friendly, competent staff but I really value efficiency. The office visit ran like a well-oiled machine from those who greeted me to the optometrist and her assistants. There was no waiting or downtime. There was a process and everyone was well-trained to do their part. I received the most thorough, well-explained exam I have ever had and I did it quickly. Would recommend to anyone!
Feb 6, 2016
Everyone is very nice and very friendly. The service you receive is excellent and I recommend Caris Eye Centers
Feb 6, 2016
As usual, 5 stars for the warm but professional experience. I would recommend anyone to come "See" for themselves.
Feb 6, 2016
The overall experience was good, and Dr. Spence and his staff were great, but my appointment took over 2 hours, which seemed very long.
Feb 6, 2016
I so appreciated the care I received from Dr. Randolph. She was very professional and answered my questions. I was told about payment options but I still am not clear if Medicare or TriCare for Life would pay for any of the medical tests and care I received.
Jan 29, 2016
I really going here have been going here for about 7 years. Dr. Gregory Payne is wonderful and takes time and explains everything to you. I would highly recommend him. Thanks.
Jan 28, 2016
Excellent doctor and staff!
Jan 26, 2016
Dr. Payne is thorough and professional and I recommend him to anyone.
Jan 21, 2016
I thought it was a very good and complete exam.
Jan 21, 2016
I always have a great experience. I trust Dr Spence and always look to him for good advice. The ladies are also very nice and competent and I always get glasses I like with their help.
Jan 20, 2016
EVERYONE we met in your practice has a wonderful attitude and strives to provide excellent service. Dr Katherine Randolph gave me the best explanation and status about my vision condition than ANY eye doctor I have ever visited. She is a real asset to your practice -- don't lose her!
Jan 20, 2016
I really like the doctors, but I don't like the lack of efficiency. I never get in and out in less than 2 hours. This visit took 2.5. The problem is multiple episodes of inter-test waiting. So the technicians will do a test, then deposit me in the waiting area. Then another test, and back to the waiting area. Then dilate, and back to the waiting, and so on. Then there is some waiting in the exam room. It adds up to too much time.
Jan 19, 2016
I saw a new doctor today, nice guy but felt a little rushed.
Jan 18, 2016
Dr. Randolph was wonderful with my 5 year old! She made it fun, and handled everything very well. They were all very thorough, and even had a little nook for my other 2 little ones to stay occupied and watch a movie, which was nice for everyone. :)
Jan 14, 2016
Long time customer over 20 years. I travel over 200 miles one way to see dr emeley
Jan 13, 2016
Dr. Emely is an intelligent professional who enjoys his work. He exhibited a wide knowledge of his field and employed appropriate professional judgement. As a physician myself, I appreciated his evaluation.
Jan 12, 2016
Everyone was so nice. I enjoyed meeting Dr. Randolph. She was excellent!!! I will ask for her in the future!
Jan 8, 2016
Dr. Katherine R. is wonderful! She listens to patient concerns and explains processes very clearly.
Jan 8, 2016
Very prompt and professional service. I had an eye injury. This will not be my last appointment concerning this incident.
Jan 6, 2016
First half of appointment took 55 minutes. Then dilated my child's eyes, then waited 45 minutes to get into a room for the final part of the exam. 2 hours is too long for a child's eye dr. visit.
Jan 6, 2016
Everyone at this location (Johns Creek) is AMAZING!! Wonderful communication with everyone involved!
Dec 31, 2015
Friendly service, clean new facility, offered options.
Dec 27, 2015
Dr. Greg Payne is always so personable and very careful to check everything necessary. He is very generous with his time with us and we do not feel rushed at all.
Dec 26, 2015
Dr. Emely and staff are great! I always enjoy my annual visit.
Dec 26, 2015
Outstanding, thorough, explained everything.
Dec 23, 2015
Caris was able to work me in when I was having so much pain in my eye. It was comforting to get an answer as to why so quickly! Thanks Caris!
Dec 22, 2015
Friendly staff & Dr. Randolph is great! Everything I wanted to know was explained kindly and throughly. Thanks!
Dec 22, 2015
Excellent doctors and staff
Dec 19, 2015
Excellent staff, pleasant. Great place for glasses with a knowledgeable staff
Dec 16, 2015
I am a very fussy consumer of health care. I would rate my experience with Dr. Payne and his staff as excellent.
Dec 15, 2015
I've never had an eye exam take so long. An hour+ for a simple exam. Sat around waiting a lot. Not thrilled that (due to my insurance) this is my only option within many miles.
Dec 15, 2015
Dr. Emily is great. He is honest, thoughtful, helpful, and very knowledgeable. Front office and eye glasses were a little problematic. Very slow to pay the bill. Problems with reviewing benefits before selecting glasses. Caused voids and rebills. It took almost an hour to complete the bill. My advice is to check insurance benefits before completing transaction.
Dec 13, 2015
Such a great experience! Everyone was so friendly and knowledgeable!
Dec 11, 2015
Dr. Spence and staff were very thorough and I felt that they listened and understood my concerns.
Dec 10, 2015
I'm in the eye business and have visited thousands of offices over the years. Yours was one of the friendliest and professional that I have ever seen!
Dec 9, 2015
I think the exam with my new doctor was great. I hated to see Dr. Joann move on. She was always so thorough and careful. But Dr. Pinkston was also very attentive and thorough as well. I have confidence that my eyes are in good hands!
Dec 4, 2015
The office was being remodeled which I was told has limited their lab to what they can perform onsite. I asked to be contacted when it was finished so that we could move forward with an eyeglass order but was told that wasn't possible. I was instructed to call back periodically to find out if the remodeling phase was completed and the lab operational. Up to this point, it was a good experience but tainted by the at the end by the lacking interest for customer service and or follow up.
Dec 3, 2015
I was very impressed by the fact that the doctor took the time to thoroughly explain my eye issues. I have been here twice and saw two different doctors and they both explained things thoroughly.
Dec 2, 2015
Doctor and technicians were outstanding. Did a great job explaining what they were doing. Thank you Dr. Pinkston Go Gators!
Nov 26, 2015
Already suggested a new patient and she got her daughter glasses from Caris.
Nov 23, 2015
I very much like Caris and Dr. Emily-Sorry if not spelled right.He is very thorough and explains everything takes the time.The office staff is great too.
Nov 21, 2015
I was completely surprised at the high level of service provided by the entire staff. My appointment was superb. I didn't have an appointment, and was still able to see the doctor within minutes. The staff was friendly, professional and addressed all my needs with promptness and courtesy. I would highly recommend The Caris Eye Center. It is probably the best eye center in the entire Atlanta Area.
Nov 21, 2015
Great experience and felt well taken care of by the professional staff.
Nov 19, 2015
I have never had a doctor give me such an in depth understanding of what was going on with my eyes as what Dr. Spence did. He was so clear and extremely thorough.
Nov 18, 2015
I generally get good service. Even though it took some extra time at check-out, I am ok for the service I get.
Nov 6, 2015
I got very good impression from the services provided starting from reception team till the professional medical service.Many thanks for all of you.
Nov 6, 2015
Very much appreciate not feeling rushed when I ask Dr Emily questions. He is patient and clear during the eye exam and seems genuinely interested in my well being.
Nov 5, 2015
very thorough exam,explained in precise detail,my options. thank you.
Nov 5, 2015
Experience with doctor was very favorable but not so with rest of staff. Felt like there were numerous technicians but flow was not the greatest. One person even admitted that not experienced with equipment. Need more than one person with the glasses/optical!!
Oct 31, 2015
I was 30 minutes early and I was taken early and I was finished almost before my schedule time. Very refr
Oct 31, 2015
I was being fitted for a custom lens, and the girls who were showing me how to insert it weren't confident. The time they spent with me was insufficient, and I left feeling intimidated by the contact insertion process. I am not looking forward to having to insert this expensive contact.
Oct 30, 2015
I like coming her because everyone just seems down to earth.
Oct 29, 2015
Everyone was very friendly and helpful. Dr Spence was very thorough and explained all the procedures he did. All went well.
Oct 29, 2015
It is always a pleasure to work with Dr. Spence and the team at Caris Eye Centers - Alpharetta. They LIVE the notion of good customer relations!
Oct 29, 2015
Fast, efficient and professional
Oct 28, 2015
I will say Dr. was wonderful! Perfect! Office: It was BAD! My son and I were there together and so there were lots of things to help him with..... Worst part was I wasn't given my prescription which was the only reason we went! Then I called TWICE to be sure it would be emailed to me before end of day (which was a Friday)and after the girl acted like (why are you calling back at 4pm-I will do it today), SHE DIDN'T SEND IT. So you guessed it, I drove to a farther location to get an appointment, to spend 3 hours there to not be able to get my glasses this weekend and see to work. Ugh!!!!!!!
Oct 25, 2015
Customer service at Caris Is top notch and all of the staff is very friendly & helpful. I highly recommend Dr. Randolph. She was very thorough and explained everything very well. The selection of frames is excellent. LaRissa Lawson in the Optical Dept was very helpful, knowledgable and helped me choose the perfect new frames.
Oct 23, 2015
Great experience as always. I wish all my healthcare providers were as friendly, thorough and knowledgeable... not to mention the respect Caris shows for my time. Highly recommend them!
Oct 22, 2015
Excellent from check-in to check-out.
Oct 22, 2015
Great experience, extremely comprehensive eye exam, friendly and helpful staff. Highly recommend making Caris Eye Centers your answer for all of your visual needs.
Oct 20, 2015
Everyone in the office is so friendly! i love that! i tell everyone! to me, that makes a difference! they are so helpful too!
Oct 18, 2015
Previous to moving to Alpharetta, I had such a good experience, I was a patient of the same Contacts specialist Opthamologist for 25 years (I'm 43, saw him since I was 15!). He even coached my brother's little league team. I have had that same great experience in your practice. You could not be more friendly, and thorough. My husband and son are also patients.
Oct 15, 2015
Dr. Payne was very good, and I understood more about my eyes after this. They were on time. We were well taken care of. Thank you.
Oct 14, 2015
Dr. Spence is awesome. He's never in a hurry, always thoroughly takes time to answer questions, and seeks out the best solutions to my issues. Really kind, caring, and professional. Great staff all around!
Oct 14, 2015
very helpful and pleasant staff. Dr. Emely always seems to recognize his patients and checks on changing conditions.
Oct 13, 2015
Beautiful facility and very informative doctor
Oct 10, 2015
Not sure why I had to pay a co pay at my visit.
Oct 10, 2015
I miss Dr. Jo Ann, but Dr. Pinkston is excellent. I was very pleased with my visit.
Oct 9, 2015
I am given contacts, but upon getting to work, I couldn't read anything (from my computer) at all....I immediately called back and left a message and to this date nobody returned my call. I am very unhappy with my visit, and am considering to another optometrist. Also, I am charged for my visit, and I had to explain that had 2 insurance coverages, and that's when the better coverage is researched....Given my record of multiple visits (for over 10 yrs) to Alpharetta Eye Care and eventually Caris, I would expect the billing person to know what coverage I have and what needs to be charged...Overall very unsatisfied with my visit and will seek another facility.
Oct 8, 2015
Staff is always friendly, helpful, knowledgeable. Dr Emely is patient and thorough with explanations and information. The office is always clean, comfortable. I have recommended Caris to others.
Oct 7, 2015
I have been going to Caris Eye Centers for many years and would recommend them to anyone.
Oct 6, 2015
Jessica the nurse was wonderful. The 2 ladies out front were very nice as well. This was my first time with Dr. Pinston (I hope I spelled his name correctly.He was very nice and informative. I usually see Dr. Payne. Five star rating for sure!
Oct 6, 2015
Great respect and appreciation. Pleasant atmosphere
Oct 3, 2015
Wonderful care and consideration! The contact lens training was very easy, comforting, and actually kind of fun! I was nervous to try contacts for the first time but I was reassured on multiple occasions that I was doing great during my attempts on my own. Everything was explained in clear detail and I would definitely recommend this place!
Oct 2, 2015
Jen did a terrific job educating me on soft contacts!
Sep 30, 2015
I called on Monday and they were able to schedule me for Tuesday. I had been having major problems with one of my contacts and all of that was fixed by the time I left. I could see so I was very happy.
Sep 30, 2015
Wonderful staff and Dr Emely always very informative and spends quality time w the client.
Sep 25, 2015
I "enjoyed" my visit to the Caris Clinic - who says that for a medical check-up? This is only my second annual visit as I have become older and needed vision care in more detailed way. I am thankful for the entire team - admin - medical and equipment resources. The thoroughness of the team at Caris really made my check-up resonate with me as important and not just an obligation. Thank you Caris team for information me of things I need to do to take care of my vision and for making the process of doing so actually "enjoyable." this type experience helps me to value rather than dread such appointments and health needs. Plus - thanks to you, I have learned of a serious condition that I am genetically inclined to experience (and would never have known about) and now can take action to hopefully prevent. So grateful! Thank you Dr. Spence and Caris for the complete care!
Sep 23, 2015
I have been a patient of Dr. Tim Spence for over a decade. I will certainly continue to be his patient. As I mentioned above, his professionalism and knowledge is impressive and appreciated. This is one annual appointment I actually enjoy attending.
Sep 20, 2015
Every staff member I encountered was respectful and friendly. Dr. Pinkston is informative and thorough as well as extremely personable.
Sep 19, 2015
I had a great experience - everything ran very smoothly!!
Sep 14, 2015
Dr. Spence and the staff were very nice and professional.
Sep 13, 2015
It's always a positive experience when I come. I have been seeing Greg Payne for years and he's wonderful to work with. His staff is fantastic!
Sep 12, 2015
We have enjoyed our years of visiting your offices and feel the service and care is top notch. Only complaint with this rating is it only has 5 stars NEED 10
Sep 10, 2015
We love Dr. Spence.. He is always very thorough and friendly. Would highly recommend him!
Sep 3, 2015
Lovely facility, pleasant office staff, knowledgable doctors!
Aug 31, 2015
The nurse did not introduce herself.
Aug 29, 2015
This was my 4 years olds first time seeing an eye doctor and I was very impressed with the way the staff and docter handled him. It was such a great experience. My family is new to the area and we will all be using Caris Johns Creek for future appointments.
Aug 28, 2015
Everyone there treated us as if we have been patients for years and it was just our first visit. This was my daughters first eye visit so she was nervous but they explained everything and Dr. Katherine Randolph is awesome! I highly recommend her.
Aug 27, 2015
I called the office for a med exam because my eyes burning for a couple of days and I didn't want to see a doctor till the last minute. I got an appointment in 30 mins. that's great.
Aug 26, 2015
Pleasant, yet all business so you are in and out with all the latest technology. Everything was explained each step of the way as well as the Dr. patiently going over each test and tool used. Could not ask for more.
Aug 25, 2015
I had injured my eye and was stressed about it but they made me feel very comfortable and confident in the treatment.
Aug 22, 2015
Your staff ALWAYS treats me life a life long friend. Thank you!
Aug 18, 2015
We love Caris Eye Center! :)
Aug 17, 2015
The doctor was very through, I felt she took the time necessary for me to understand all we discussed. I felt the testing was also very though and state of the art, I felt very confident in the doctor and my over-all visit. I was also happy at the selection of frames and was assisted and very happy with that process as well. Great office, my thanks to all at Caris who made my appointment great!
Aug 12, 2015
Everyone in the office from the doctor to the nurses to the office employees are so knowledgeable and funny and make you relax and feel like you are part of a family rather just a patient. I would recommend them to everyone. Thanks Team.
Aug 12, 2015
Dr. wasn't positive i had pink eye, but I decided on the betadine eye flush. Got to pharmacy to get Lotemax filled and they said prior authoriztion required through insurance, could take 4 days. I couldn't do without it so paid $171, real cost $210. called to inform Dr.'s nurse and she said that's typical of the cost of drops. He should have prepared me. That's a big cost.Spent about $250 and probably shoulda just waited it out in hindsight.
Aug 12, 2015
My doctor was very knowledgable about my eye condition and quickly eliminated the problem. Dr. Spence is awesome. Very intelligent about ALL aspects of the eye.
Aug 11, 2015
The entire staff seems dedicated to serving the patient well.
Aug 5, 2015
Always an informative and satisfying experience. Dr. Emely is knowledgeable and trustworthy. I've been a patient for 3 years and strongly recommend this practice.
Aug 2, 2015
From the moment you walk into Caris Eyes until you pay your bill, you will encounter professionals who know their jobs. Dr. Payne is by far the best optometrist I have ever gone to and I have been a patient for over 15 years. He is able to detect eye conditions that may have been undetected by other optometrists. I highly recommend this practice for your eye care needs.
Jul 31, 2015
I was immediately greeted with a smile when I walked in and Dr. Spence treated me like an old friend. He listened, asked appropriate questions, and really helped my vision improve. I look forward to seeing you again!
Jul 30, 2015
Repeated problems getting the lab to call us and follow up. We have to call and find out what is going on .....Very poor
Jul 30, 2015
Dr.Spence and his staff were great to deal with. Very, very professional and personable. I would highly recommend them.
Jul 29, 2015
A busy and well run happy place to visit. Great care!
Jul 28, 2015
I have been very satisfied with Caris Eye Centers. I first came to your place in order to "follow" my doctor, Dr. Timothy Spence. (Years ago he was in Snellville.) Although I live a long way off, I choose to drive the distance because of the excellent attention and service I receive. Dr. Spence continues to provide the best and most accurate lens prescriptions for me, and I have never had a problem with any glasses purchased at your place. I am a very satisfied customer.
Jul 28, 2015
I've been coming to Caris for several years and I have always had a great experience.
Jul 24, 2015
Dr. Payne is extremely thorough and personable. I trust him with my eyes.
Jul 23, 2015
Loved Dr. Emely! He was very knowledgeable, thorough, detail oriented and explained all info/diagnosis wonderfully. Took his time w/me and answered all of my questions and concerns. Very willing to listen and address all issues. Will definitely see him again and would recommend him highly.
Jul 21, 2015
I didn't have to wait 5 minutes pastry scheduled time ! As we all are very busy I greatly appreciated the efficiency of the office . Great job ! In and out in 45 mins. Wish all dr offices were as efficient .
Jul 19, 2015
My husband and I have been coming to see Dr. Spence for many years. He is always very informative and is very patient with our questions. Would not want to go see another eye doctor.
Jul 18, 2015
Always a wonderful, professional experience. No one is better than Greg Payne. Opticians are super. Front desk is professional and friendly. Nurse practitioners (like Chris) are very good at what they do.
Jul 17, 2015
You guys are on the ball! Professional, organized, helpful, and knowledgeable! Wish I had discovered you before now since I'm relocating to TN in a few months, but I have many friends and coworkers I can and will refer to you. Thank you for a smooth experience!
Jul 16, 2015
Dr. Emely is very professional and gave me some options to consider before my next appointment next year.
Jul 15, 2015
Explanation of benefits was very helpful.
Jul 9, 2015
Always a pleasant experience, staff is knowledgeable and patient. When my son first got contacts they spent a lot of time with him to teach him how to put his contacts in and take them out. We have been going to Caris for years.
Jul 9, 2015
The entire experience was first class. The Dr. and all the assistants were very knowledgeable and professional! The best..... Carl Winn
Jul 3, 2015
Love this practice especially Dr Payne - have been going there for 23 years
Jul 3, 2015
Great service and pleasant personnel .
Jul 2, 2015
Dr. Payne and his staff are wonderful, knowledgeable and friendly. They always make you feel like your the most important patient they have.
Jul 2, 2015
It's not as great as it has been in the past. Not happy with one of the people I had to deal with, two dealings with her. This is the parent of Warren filling out the survey.
Jun 30, 2015
everything was very good. keep up the good work
Jun 28, 2015
I was referred by a coworker. I sent an email to setup an appointment. Hillary contacted me the next morning and helped me get an appointment on the same day! I am very grateful for Everyone was very professional and nice from the moment I walked in the door. Jessica was amazing!! Dr. Pinkston was very professional and nice from the time he walked in the door. He gave me my options and was very helpful with explanations that I could understand. I would recommend Caris to anyone.
Jun 27, 2015
Without a doubt, Caris Eye Centers of Alpharetta is the most pleasant and efficient office I visit for any type of health care.
Jun 26, 2015
The staff is friendly & knowledgeable. Great location/parking. Everything is thoroughly explained and they answer your questions!! Rare these days, I know. Highly recommend Caris Eye Center-Alpharetta.
Jun 25, 2015
PL tell Dr G Payne how much I APPRECIATED his visit with me
Jun 25, 2015
My family has been with Caris Eye Center for a decade. The doctors and staff are very knowledgeable, professional and even able to think outside the box when normal solutions prove ineffective. There seems to be low turn over, so I imagine the staff enjoy working there as well!
Jun 24, 2015
I always have a great experience at Caris!
Jun 24, 2015
There seem to be some disorganization in the front staff. They were slow on the uptake. We were25 minutes late getting in to see the doctor.
Jun 23, 2015
The whole group is very personable. You feel like they care and are there just for you!
Jun 22, 2015
I've been using Dr. Spence for many years. He has always been friendly yet professional, very thorough, and wants to make sure your vision is as good as it can be. I never feel like he is rushed or cutting corners when it comes to a complete exam. I feel very lucky to have found Dr. Spence and his complete staff for my eye care.
Jun 19, 2015
Dr Emerly was trmendously
Jun 18, 2015
Dr Spence always explains things to me in a way I can relate.
Jun 18, 2015