Burnsville Family Eye Care
Dr. Andrew Mattson
226 Reviews
I went in because I thought I had something in my eye or an infection…. The doctor gave me a very thorough exam, explained that I had a stye, what it was and how he would treat it. I was very happy with the thorough exam and our discussion on treating it. I was also impressed that the doctor remembered (or it was note on my chart) that my mother-in-law had passed when I was at my last visit, showing he cared about me as a person, not just a patient. The staff is all very professional and friendly.
May 25, 2022
Great service. Staff knowledgeable
May 25, 2022
Was very happy with my appointment and the professionalism display at your clinic. My appointment was started right on time
Jul 18, 2018
I felt at home with both the doctor and Lisa who helped me out after my exam
Jul 18, 2018
Everyone met my expectations and further helped me understand my body that much more.
Jul 2, 2018
Great place. Efficient and thorough. Would highly recommend!
Jul 2, 2018
Staff were very pleasant and knowledgeable. Equipment was top notch. Very thorough exam.
Jun 29, 2018
Nice friendly caring bunch of professional people. Dr Mattson is very excellent and very thorough in his exams and in his approach to me as his patient. BFEC is highly recommended.
Jun 28, 2018
I felt fine with the person doing the visual testing but great with Dr Ryba.
Jun 13, 2018
The staff at Burnsville is top notch! I would send friends and family to them.
Jun 10, 2018
On Time, pleasant,efficient -- couldn't be better
Jun 9, 2018
Very great service throughout, by everyone.
Jun 8, 2018
A + I feel the doctors are concerned about the health of my eyes. Doctors and clinic staff are knowledgeable, friendly and professional. Clinic is always clean and organized. I have never left with questions unanswered.
Jun 8, 2018
GREAT CHECKUP,EFFICIENT,EXPLAINEDEYE CONDITION WELL
Jun 7, 2018
Excellent care. The doctor was very thorough in explaining my eye health.
Jun 5, 2018
I'm totally comfortable with and confident in the care offered by Dr. Mattson and his crew. They are always congenial and professional. I highly recommend you consider them for your eyecare.
May 26, 2018
Got me in quickly and took care of the issue. Great communication with patients.
May 22, 2018
Very professional in telling me and showing all pictures and test results
May 4, 2018
Staff very knowledgeable and courteous......Great experience and will be back again......
May 3, 2018
Excellent care and great staff during my eye check up. Dr. Emily is considerate, answers questions and explains what is happening and why the different checks are needed.
Apr 29, 2018
Everyone was friendly and we were in on time and very efficient!
Apr 26, 2018
My husband and I have gone to the Burnsville Eye Clinic for approximately 5 years and we love the care we receive. It's personal and thorough. They give me honest opinions when I'm trying to choose the best frames for me without 'recommending' the most expensive ones ones on display. I love the small business treatment. They all make me feel like I'm the only person in the room when I am there whether getting an exam, purchasing new glasses, or getting my glasses adjusted. Thank YOU!
Apr 18, 2018
Couldn't be more pleased with the care provided. I will recommend to others.
Apr 9, 2018
I like Dr. Mattson and I have been going to him since I was in the fourth grade. He is efficient, happy and I trust his work. No hesitations recommending Dr. Mattson.
Mar 22, 2018
Great team, friendly and competent. Excellent Exam with time taken to explain things. Great help picking out glasses.
Mar 9, 2018
Dr. Ufken is on time, professional, pleasant and helpful. She exudes confinence and concern for her patients. I would recommend her to anyone.
Mar 3, 2018
Met Dr. Emily Ufken and she was very nice and knowledgeable!
Feb 24, 2018
I felt like the staff and doctor really cared about my health and concerns. They were able to get me in last minute, and every one was very nice and professional.
Feb 19, 2018
Great staff and I received great service from Jenny, Dan, and Meagan!!!!!!
Feb 14, 2018
Very pleased with my check-up. Staff is very welcoming and friendly. Optometrist gave me some good information pertaining to taking Omega vitamins that I wasn't aware of.
Feb 12, 2018
Excellent service, and very knowledgeable staff, definitely will continue being a customer
Jan 31, 2018
I would rather not leave a rating at this time, because I have had only this one experience, and the complete exam has not been finished. In general, I would not like to leave a rating of a medical provider. I don't think that is a fair way to communicate about an experience with a medical provider.
Jan 11, 2018
Wonderful, knowledgeable, kind people who really know their stuff!
Jan 11, 2018
I have been very happy with this eye clinic. Friendly staff and the Dr.s are very thorough.
Dec 30, 2017
Prompt, friendly and efficient.
Dec 7, 2017
my appointment went great. very profesional and informative.
Dec 6, 2017
It was an excellent experience. Dr spent a lot of time with me. The ladies at the front desk are very knowledgeable and professional. The office is decorated beautifully and very clean. I'll be back!
Nov 11, 2017
I had an excellent experience getting my eyes examined. The Dr. was professional, friendly and casually talked about each step she was doing so it felt more like a conversation. Very knowledgeable and never rushed. This was, by far, the best eye exam experience I have had in 50 years.
Nov 11, 2017
Very good, professional service.
Oct 28, 2017
Great clinic! Friendly, courteous, and knowledgeable staff. Dr. explained condition/results thoroughly and had great 'bedside' manner. She had reviewed my chart prior to my visit, was aware of my concerns and answered my questions. I had scheduled the appointment 6 months ago and there was a change in the doctors' schedule on particular days. My doctor was not available for the appointment. I was offered the opportunity to reschedule when the doctor I had seen previously would be available. If there is a switch in the doctor to be seen at the appointment, prior notification would be appreciated.
Oct 27, 2017
My exam was very thorough
Oct 22, 2017
Always a 5* treatment, very courteous, friendly and knowledgeable.
Oct 15, 2017
As a long time patient of Burnsville Family Eye Care, the care and service provided at the clinic continues to meet and exceed my expectations.
Oct 14, 2017
I had a great first appointment! I saw Dr. Ryba and she was wonderful. Very informative and friendly - I would recommend adding her to your website and adding a bio on her. I hope to see her next time I am back. The rest of the staff was also amazing. I had a great time picking out new lenses and appreciate the patience while they taught me to put in contacts! They were also very forthcoming on potential charges and made sure to explain all of my benefits.
Oct 11, 2017
The staff promptly greets you with a smile as soon as you walk in and thanks you with a smile on the way out every single time. They are incredibly helpful and makes sure you get every question answered and gets you everything you need before you leave. Dr. Ufken is very pleasant during the entire appointment and makes you feel comfortable even during very uncomfortable parts of the appointment. I highly recommend this place!
Oct 9, 2017
very nice visit always pleasant place to come for an exam
Sep 24, 2017
Friendly, helpful staff. Dr. Ryba was personable and professional
Sep 22, 2017
Always professional and knowledgeable.
Sep 18, 2017
Dr. Ufken was on time, cooperative and very competent. I would highly recommend her.
Sep 12, 2017
I highly recommend Burnsville Family Eye Care. The entire staff is professional and welcoming--quality care at its finest!
Aug 28, 2017
Every thing was GREAT and my Husband & I learned a lot!! Great staff!!
Aug 1, 2017
Great people very nice place. Emily found a problem with my eye that was correct the next day with surgery. Thank you Emily.
Jul 27, 2017
I was very pleased with the excellent customer service and professionalism of Dr Mattson. He explained every procedure, reasons and answered all my questions and concerns.
Jul 3, 2017
I thought my eye exam was handled very professionly, very thorough and any questions I had were clearly answered. I will be back to continue my eye care with your office.
Jun 25, 2017
Great office. Clean and Inviting and knowledgable staff.
Jun 15, 2017
It was very good and the doctor was very good also.
Jun 15, 2017
Great clinic, the staff is so kind and skilled at figuring out what glasses or contacts i need
Jun 5, 2017
I considered the service to be excellent at your clinic and will evaluate your collection of frames more closely as soon as feasible. Unfortunately, your open hours make it difficult for people who work full time and commute a fair distance. It would be nice to be open longer in the evening at least one night a week. There was an error in the contact info while setting my new account, but I'm sure that can be corrected easy enough. thank you! d.
May 24, 2017
The care exhibited by Dr. Mattson and his clinic is excellent. I'm very comfortable with his level of expertise illustrated by his use of the most up to date advances in eye testing and care. He is also able to explain in plain language what he does during his exams. He takes the time to interact with his patients to their (my) full satisfaction.
May 19, 2017
Eye Test results were thoroughly explained and all my questions were answered. Excellent, Professional Service! Office staff courteous and friendly. Thanks to all of you!
May 11, 2017
I continue to be impressed with the level of friendliness and professionalism every time I visit the Burnsville Eye Clinic. I have referred a few people there and they feel the same way. I am not pressured to get extra treatments or new glasses each time and the entire staff takes the time to make me feel like I'm the only person on the planet at the time. Thank you!
May 10, 2017
I love the doctors and the staff. They are caring and very professional.
May 8, 2017
Doctor Emily and the staff are very caring and welcoming.
Apr 6, 2017
I unhesitatingly recommend Burnsville Family Eye care for their professional and affordable services.
Apr 4, 2017
Professional, friendly and exceptional.
Mar 27, 2017
We have been going to BFEC for three to four years. Dr. Mattson is great. We did not have a good experience with his female partner and request Dr. Mattson exclusively. Affordable and smart. We trust his recommendations. Easy location.
Mar 17, 2017
It is always a great experience each year for my appointment. I've been with Burnsville eye clinic for years and would recommend it to anyone. Warm welcome each time you walk in by the front staff, insurance options always explained. Dr. Erin is great and very easy to talk to as well as very knowledgeable.
Mar 11, 2017
Would highly recommend. Very thorough and patient answering my questions.
Mar 4, 2017
It was a great visit with Dr. Emily. Would definitely recommend her!
Feb 24, 2017
I had an appointment on Friday 02/17/17 and the ladies there were absolutely awesome and so sweet!
Feb 20, 2017
Nice office with a good selection of men's frames. Eye exam was very professional and up to date. Should get my glasses in 5-6 days.
Feb 18, 2017
Had to wait 30 minutes in the exam room before the doctor came in and no one came in to explain the wait so I had to finally exit and inquire what the problem was.
Feb 16, 2017
Always enjoy my experience here. Entire staff is incredibly friendly and helpful.
Feb 14, 2017
I love Burnsville Eye Clinic, the staff is wonderful they go above and beyond to make sure you have a great experience. They took time to explain benefits and gave me honest feedback while picking out new glasses. Dr. Emily is always a pleasure!
Feb 14, 2017
It's always a great experience! The staff and doctors are very knowledgeable and extremely helpful.
Feb 11, 2017
Best eye doctor I've been to, very helpful and attentive to my needs. Thank you Dr.Mattson
Feb 4, 2017
Friendly staff, courteous and helpful. Felt very welcoming.
Jan 30, 2017
Very friendly and professional. Felt like they actually cared just as much about the glasses to choose for me as I did. Would recommend to any and everyone.
Jan 19, 2017
Had a great Visit with Dr. Emily, she was very thorough, had answers to all my questions and too the time to explain the state of my eyes in the terminology that i would understand!
Dec 21, 2016
The people who work here are always quick with a smile and are really helpful if you have any questions or are trying to find glasses. They really take their time with you. I enjoy seeing them!
Dec 18, 2016
I came in almost a week early (too many year-end appts is my guess, but what appt did i forget, lol). Anyway, I was lucky because an appt cancelled and they did the eye exam and helped me pick out glasses. Thank you to all who helped, which was everyone on staff last Friday! Renee
Dec 12, 2016
The whole process was excellent. Thank you.
Dec 1, 2016
I am very impressed with everyone I have met at your clinic. They are friendly and so very helpful. Any questions I might have are so easily answered. I would highly recommend your Clinic to anyone I know.
Nov 30, 2016
Prompt and fast service. I was very happy with everything.
Nov 25, 2016
My appointment was with Dr. Emily
Nov 18, 2016
Was very happy with my eye examine and the way I was informed on my eyes conditions.
Nov 17, 2016
Dr. M was very personable & knowledgeable. His thorough analysis & recommendation for another advanced behind the eye exam in approximately 3 months was appreciated.
Nov 14, 2016
Everyone is kind and knowledgeable. They all truly care about there customers.
Nov 14, 2016
Good appointment, everyone was friendly and accommodating.
Oct 31, 2016
Dr Ufken is always very thorough and takes the time to explain any issues.
Oct 31, 2016
Always enjoy my visits. Staff is incredibly helpful and friendly.
Oct 26, 2016
The care provided at Burnsville Eye Clinic is excellent. They are thorough, patient and offer state of the art optometric care.
Oct 26, 2016
Great service from the doctor to the office help.
Oct 24, 2016
Excellent experience First time patient - communications regarding my appointment were straight-forward and timely. Staff was very friendly and listened attentively to my questions and concerns. Dr. Ufken was very thorough, explaining each step of the comprehensive exam as she sent along. She explained several details about how my vision was changing as I grew older that I would not have thought to ask. I felt it was important to everyone there that I had a great prescription and a good experience.
Oct 24, 2016
A great experience overall and would recommend Dr. Emily to anyone.
Oct 18, 2016
Every one was unbelievable. I would highly recommend this eye care facility to anyone. Easy to work with and super nice. Keep up the good work.
Oct 17, 2016
I was extremely unimpressed with the condescending attitude of the Dr. She was very young and definitely needs to work on her social skills. It would be helpful if she educated instead of making it seem that the patient is ignorant.
Oct 3, 2016
I sent an email via the "Contact Us" page on your site. I'll be briefer here and hope that comes through, if not, I'll provide more detail. So basically, I have liked my experiences with BEC, but this last time, not as much. Not blaming Dr. Mattson or me, but I wish we would have combined to figure out that doing a $98 lens fitting wasn't worth it, as I can't get lenses again until January and so the $70 rebate on the lenses we decided on would expire before then. I asked before we got started about finding out when I was eligible for the insurance to pay the $150 allowance towards lenses and Dr. Mattson said that we could ask at the desk after- which doesn't do me any good if I don't have the $150 allowance, the $70 rebate to be used within 90 days of the exam and as I mentioned to him, my wife is on strike and I wouldn't be committing financially to a year's supply of lenses and he mentioned that was what the rebate was for.
Sep 24, 2016
All my checkups and appointments are very thorough and the Doctor always sees you at the scheduled time, they are always on schedule which I really appreciate.
Sep 6, 2016
The staff is extremely professional and friendly and Dr. Mattson explained everything very well! They were also very prompt--no waiting!
Sep 3, 2016
As always...a very good exam and explanation of what and why these test were done
Sep 1, 2016
I felt they were very professional and will be glad to go back to them annually as my eye care provider.
Aug 24, 2016
Dr. Mattson was excellent and very knowledgeable. He took the time to explain things and was very helpful in helping me make decisions.
Aug 21, 2016
My experience with Burnsville Eye Care has been uniformly positive. Their exams are efficient and thorough, and their prices for eyeglasses and contacts are very reasonable. Highly recommended.
Aug 4, 2016
Very friendly atmosphere, very good care. A GREAT small hometown feeling, not just a number. Thank you!
Jul 15, 2016
Dr. Emily was very professional and super friendly. She told me more about my eyes then I have ever been told. I realized the importance of protecting my eyes that I selected prescription sunglasses..they are so fashionable that I will be wearing them the majority of my time..
May 25, 2016
Everyone was very nice & professional. Dr explained things & was very thorough.
May 14, 2016
Burnsville Family Eye Care is great! I visited for the first time on Friday and I was able to get a last minute appointment so I wouldn't need to miss any work! My exam was very thorough and I felt like Dr. Ufken listened to my questions and concerns and took her time. She was very personable and my visit was very enjoyable!
May 14, 2016
The entire staff ALWAYS makes me feel like I'm the most important person in the room whenever I go there be it for an appointment or a drop in to get my glasses adjusted. They are friendly, personable, and professional in every way. I highly recommend Burnsville Family Eye Clinic! Top Notch care!
Apr 17, 2016
My experience at your clinic was excellent! I plan to stop by soon to purchase glasses. Yout staff is very helpful and professional
Apr 15, 2016
Dr Ufken and staff were wonderful! I always love coming in, and this appointment was no exception.
Apr 14, 2016
I felt as if I had had a very thorough exam. The staff were quite friendly and tried to accommodate my insurance.
Apr 14, 2016
Barbie did a great job helping with my new glasses and Emily was out standing, Thanks Jeff
Apr 11, 2016
Thanks you for helping me on choosing the right frames... That is always a challenge for me!
Apr 9, 2016
Doctor was very pleasant, friendly, thorough and I felt she was not trying to rush through anything.
Apr 4, 2016
I liked that I could walk around comfortably looking for new glasses. I got help in the beginning then she let me look on my own. It was the first time without my parents with me and they made me feel comfortable and answered all my questions.I wouldn't change a thing.
Mar 30, 2016
I most appreciate the good quality service, as well as the good selection of products.
Mar 24, 2016
There was nice customer service from everyone.
Mar 21, 2016
Excellent personal service. Your people genuinely care.
Mar 12, 2016
Dr. Mattson. Last year we saw the other Dr. and we were not impressed. We will continue to see Dr. Mattson as long as he continues practice. We would not if the other Dr. was our only option at this location. Thank you.
Mar 11, 2016
This was my first eye examination ever. I found the staff and Dr. Emily Ufken very professional. It was a great experience. Thanks!
Mar 10, 2016
I came in to have my eyes checked since I was having issues even though I had been to another clinic in August because my insurance had changed. After examining my eyes Dr. Ufgan told me that I had dry eyes and that my prescription had changed significantly and that she recommended I get new glasses. I trusted her so I did pick out some glasses. Imagine my shock when the bill came to over $700. I have never paid that much for glasses ever and have been wearing them for over 50 years! Well, I got the glasses and they just weren't right. I went back in only to find out that I could not return them. Instead Dr. Ufgan reexamined my eyes and now told me that with dry eyes I would have a problem and she also told me that my prescription had only changed a little from my old glasses. Imagine my surprise with that statement! I would NOT have had to get new glasses AND, with dry eyes, I should have waited until they were better to get new glasses. This was such a bad experience, I will not be coming back to this clinic and I would not recommend it to anyone else. I think they are only out to sell glasses at double the cost of anyone else! I still don't have my glasses as they are changing the lens to the same brand I have to see if that will work. I am thinking nothing will work until the dry eyes get better. How unprofessional and unethical!!
Mar 9, 2016
The thoroughness of Dr. Emily and the friendly staff.
Mar 6, 2016
Thorough eye exam, Dr. Emily patiently answered all my questions. Thanks!
Mar 6, 2016
The staff and Drs have been very patient with my changing needs and schedule
Mar 5, 2016
What I enjoyed most about my visit was how quick I was seen. It felt like I was the only person in their office! I used to go to Pearle Vision and always had to wait to be helped or was constantly being interrupted by other patients.
Mar 3, 2016
I love having a female optometrist. She is very thorough and gave me good advice on what I can do to keep my eyes healthy. Everyone in the office is so friendly and helpful.
Feb 27, 2016
I was glad that the doctor explained what the cause or not cause could be and if the problem was still happening to come back.
Feb 25, 2016
Things were explained well and was easy to talk with the Doctor
Feb 16, 2016
Front staff and Dr are very friendly. I enjoyed the help I got while picking our frames and while bifocals are crazy expensive, I feel I got a fair price.
Feb 5, 2016
I had a very comprehensive exam and left the office feeling informed about the health of my eyes.
Jan 27, 2016
Dr. Emily took her time with each of us at our appointment. Very personable and didn't rush our appointments.
Jan 26, 2016
I am a very skeptical consumer. I do not like my options limited or minimized. I felt a bit like I was being dictated too. I question the agenda of the Dr. I am concerned about the costs.
Jan 18, 2016
Friendly atmosphere and no wait.
Jan 16, 2016
timeliness and efficiency
Jan 8, 2016
Emily does a great job- always on time, friendly, has the answers to my questions and cares about how my situation is progressing offering options for moving forward.
Jan 7, 2016
I enjoyed visiting with the staff!
Jan 3, 2016
The obvious "family" feeling of the staff members who were very comfortable with each other and engaging with clients.
Jan 1, 2016
I came in before my appointment time and you were ready for me. I din't have to wait. The Doctor explained my questions well, and she took her time with me and that was very kind. What you can do it's kind of expensive when it come to purchasing the glasses
Dec 30, 2015
Money is extremely tight for me so one of the first questions I asked was, would my spending account cover what insurance would not. And before checking I was told yes. So after going through the exam, picking out rims and lens I was then told I was not covered. I paid my deductible and left extremely unhappy.
Dec 27, 2015
I greatly appreciated the professionalism and friendliness of everyone. My next eye appointment will be at your office.
Dec 20, 2015
I went in and I instantly was greeted and led to a room. My eve Doctor explained that I needed a new perscription and helped my try out different contacts
Dec 16, 2015
I was seen right away and Dr. Mattson is really great and very helpful, I would always recommend this office to a friend.
Dec 11, 2015
Talking with Dr. Emily, she explained everything in a very clear manner and was truly professional.
Dec 9, 2015
I really like Dr. Ufken. I have been telling everyone how nice she was and comfortable she made me feel. I felt she listened to all my concerns.
Dec 9, 2015
The staff is very friendly and welcoming. Emily is awesome!!
Dec 2, 2015
Dr Emily was very good at explaining the issue I'm having and seems to have a great plan moving forward.
Dec 2, 2015
Seemed like she really cared. Taught me a lot and didn't seem rushed at all.
Dec 2, 2015
The assistance given to me by (sorry I don't remember her name) but she helped me select and fitted my glasses and sunglasses. She spent a long time helping me and it was much appreciated!!
Nov 6, 2015
very honest, I did not have much change so did not need new glasses.
Oct 18, 2015
Keep up the great work. I felt Dr. Emily did an amazing job, and spent the extra time answering my concerns. She made one feel very much at ease with the entire appointment.
Oct 7, 2015
was a very good visit, all the people were very friendly.
Oct 3, 2015
Dr Emily poked my I so bad that is was blind the next 24 hours - she was very good other than that, but eye damage was so hurtful that I had to get percription to help with the pain
Oct 1, 2015
While the visit was just fine, I do not care for this form. I would prefer to be able to provide a response and have the option to give my own rating (not have it auto populated with a 5 forcing me to change it), and then be able to opt out of any public use of what I provide.
Sep 27, 2015
I was a little early and got started and ended ear
Sep 26, 2015
The doctor is cordial and makes you feel comfortable during the visit.
Sep 23, 2015
I really like the new doctor, Dr. Emily Ufken. She really seems to fit well in to the friendly environment of the office. Great addition.
Aug 30, 2015
I was lead to believe that my eyes hadn't changed much, and in some aspects, perhaps improved. My original presciption Crizal lenses were so clear and sharp, that when I put on my new pair, I experienced ghost images, on both sides of the objective, and less sharp and clear images, so I returned them to the clinic. I have yet to see the performance of the newer lenses I will receive, but my confidence has been shaken. We'll see.
Aug 28, 2015
Dr. Emily is a wonderful addition to your team.
Aug 22, 2015
The best explanation of what was happening to my vision.
Aug 20, 2015
I enjoy going to this office. The people are ALWAYS very friendly. Dr. Ufken was able to treat my eye/skin problem the very first time I met her (month ago). She's very good!
Aug 14, 2015
Convenient location and after my appt. I was immediately asked if I wanted to pick out glasses and I was not ready to do so and I needed to return to work, felt a little pressured.
Aug 14, 2015
Friendly staff and professional Dr.
Aug 13, 2015
picking out the sunglasses
Aug 13, 2015
your team and Dr. Mattson
Aug 7, 2015
My visit and exam was GREAT!!!! Looking forward for my next set of GLASSES! Wow..what a nice variety of glasses to pick from! The one pair is going to be very intering! The team that help me pick out the different ones was WONDERFUL!! Barbie was MOST helpfull and a real pleasure to work with along with the rest of your staff...I can only say WOW! Won't ever change to a different clinic and my Husband really likes you folks too! In other words GREAT with EVERYTHING!!!
Aug 7, 2015
Dr. Emily is very friendly and knowledgeable and really took the time to explain things in an understandable way.
Aug 5, 2015
All the staff really listen to you, especially Sandy the receptionist and everyone seems to work together as a team really well to help everyone. Dr. Emily is also very personable and friendly, she explains things well too so they are simple and understandable.
Jul 25, 2015
enjoyed the ladies in the front office always helpful and friendly
Jul 24, 2015
Being greeted so nicely, and having the doctor start in with me right away.
Jul 24, 2015
The doctor was very clear on explaining my questions.
Jul 23, 2015
Your office does not come up well on GPS or do you provide an address with your appointment confirmation. Since this practice has moved several times it would be good to mention your location or email a map especially when your patient comments that they have not been there for a long time.
Jul 23, 2015
Everyone was friendly. Dr. Emily was very knowledgeable. I wish I had gotten an itemized statement of the components of the eyeglasses I purchased; all I got was a visa receipt with the total cost.
Jul 22, 2015
I'm always greeted with such a personal touch and great smile from the Receptionist. The female doctor, Dr. Ufken, was very thorough with my eye exam and was able to resolve my eye problem that I've had for the last year. Very happy customer!
Jul 4, 2015
Friendliness, helpful and excellent communication
Jul 4, 2015
Nice, friendly, and knowledgeable people! What more could you ask for!
Jul 2, 2015
Dr. Emily was very informative and knowledgeable with all my questions. Great help with frame selection.
Jul 2, 2015
Friendly, professional atmosphere.
Jun 29, 2015
The knowledge of the staff and how nice they were. She was very thorough and reviewed information so we had a clear understanding of our situation.
Jun 27, 2015
Very nice people; very helpful.They helped us understand why we were getting checked. Answered our questions with clear, good replies.
Jun 27, 2015
Always friendly people and Dr. Mattson is clear about any issues or concerns.
Jun 19, 2015
Doctor extremely professional and very thorough. I will request him every time!
Jun 19, 2015
Emily was very straight forward and did not push a prescription on me. I appreicate that very much!
Jun 18, 2015
I was very appreciative that the lady giving me the test explained everything to me so clearly.
Jun 18, 2015
I was impressed with how he layout and cleanliness of a he facility. The knowledgeable n as of the receptionist and treating .the Doctor gave me the most thou rude am I have ever received. She was awesome answered all my questions and gave me much info I never received before also impressed with all the eqipment for doing a more through exam. Which she identified the necessity for caters removal and then referee me to a Surgons.
Jun 18, 2015
I was greeted promptly and my visit occurred as scheduled. Thank you for excellent customer service.
Jun 17, 2015
Everything was great. I'll definitely be going back.
Jun 5, 2015
Friendly and helpful people. I had to wait quite awhile from the time my appointment was suppose to be until I actually was seen.
Jun 1, 2015
I thought Emily was very informative and very likable.
May 30, 2015
They are always very friendly when I walk in, and always have answers to questions when I ask them.
May 28, 2015
Everyone was so friendly. It was probably the best experience that I have ever had at the eye doctor. :)
May 24, 2015
The swiftness of my appointment was made.
May 19, 2015
Friendly staff. Good selection of frames.
May 16, 2015
Easy going,professional, enjoyable staff.
Apr 29, 2015
Do not scratch peoples eyes when doing exam. Clearly indicate the machines are sterilized
Apr 28, 2015
I received a very thorough explaination of my eye conditions which I really appreciated.
Apr 25, 2015
Burnsville eye care has great group of professionals! They were helpful, caring and knowable.I would definitely recommend them to friends and family.
Apr 25, 2015
Everyone was very friendly and efficient! Barbie was extremely helpful in choosing new frames and explaining the options and costs.Thank you!!!
Apr 15, 2015
Every thing was Great! Thank You
Apr 14, 2015
Friendliness of the staff and professionalism of the doctors, as well as the reasonable cost compared to other optometrists that I have used.
Apr 4, 2015
Very nice welcome the patient
Apr 2, 2015
Everyone at the clinic was very friendly. During my routine eye exam there was something in my eyes that needed a follow up appointment with a specialist. Of course I was nervous. Who expects that when they go to an eye exam! The staff was very kind and encouraging. They called me the same day to fill me in in the status of my appointment with the specialist. My appointment with the specialist was one week later, and later that day I recieved a call from the doctor to see how the appointment went. I was very impressed with them and would recommend them to anyone.
Mar 19, 2015
Every one was friendly and helpful I liked that I had help with what Glasses would look best on me being. It's hard to see without my regular. Glasses. On.
Mar 14, 2015
The customer service is great and the treatment provided has been excellent. We will continue to go to Burnsville Family Eye Care and will definitely recommend them to others.
Mar 11, 2015
The Dr spent a lot of time with me, I really appreciated that. The staff is very friendly and anxious to help in anyway.
Mar 7, 2015
We did not know that we would not have Dr. Mattson. Surprised upon arrival in the exam room, to have his newer/younger colleague. Wish they had told us that when we scheduled. I asked for Dr. Mattson when booking (and who we had 3 to 4 years ago when we were here last but at the old location) but apparently scheduler just assumed to get us in on the day we desired, we could go to the other Dr. She should have told us this as I would have taken another day in order to see Dr. Mattson. Last year we went to Target optical. We had a fine experience but I prefer a private practice and thus returned to your place thinking it would be Dr. Mattson. Ask when making appts. if the Dr. asked for is not available on the preferred day/time, be clear that the other Dr. is and then provide the options....
Mar 7, 2015
The entire staff is very friendly and welcoming. Dr. Emily Ufken was great! I hope she stays with you because I definitely like working with her!
Feb 26, 2015
Good, friendly, honest relations
Feb 19, 2015
My appt was great. Everyone was very friendly and helpful. They took the time to help me with picking out new glasses and explaining in detail my options.
Feb 13, 2015
I was so very pleased with the customer service and good vibes I record from the ladies at this clinic. Sandy made me feel so welcomed the moment I stepped foot into the building. They were patient with me and I felt that I was given individual and undivided attention throughout my appointment.
Feb 8, 2015
Very thorough exam. would like to hear some nice background music. Too quiet.
Feb 7, 2015
Barb was Very helpful, patient and fun.
Feb 5, 2015
I really enjoyed how friendly everyone was. I also felt that my exam was thorough and well explained.
Feb 4, 2015
Friendly environment and so convenient for us.
Jan 27, 2015
It was a pleasant experience. Sandy was particularly helpful in helping me find new frames and lenses.
Jan 24, 2015
The friendliness of everyone and how well things were explained to me. Special were the words said to me as I was leaving. A very welcoming and professional place.
Jan 24, 2015
Pleasant people. I enjoyed my visit, and feel great that my eyes are being taken care of by skilled and friendly people.
Jan 23, 2015
Loved the staff! Dr. Emily is wonderful, both my husband and myself (and our family) will be patients for a long time!
Jan 22, 2015
Greatly appreciated being called and informed that there would be a delay in my appointment time so I didn't have to sit in the waiting room. I did not appreciate the multiple email, text and phone reminders about my appointment and appointment report, but was informed there was a change in the computer notification system and apologies were made. Thanks!
Jan 15, 2015
-It was a quick process, in a good way. There wasn't any waiting around. They gave me my problem and solution immediately. -No improvement necessary.
Jan 14, 2015
I liked knowing why each test was needed and then having an explanation provided to me. It is also very helpful to have access to my records via email too.
Jan 14, 2015
i filled out that I would like my information sent by mail but I got something at my work e-mail that wants me to open up an account. Couldn't get it to open and I won't try again. Don't ask how we want to be contacted if you are going to do everything electronically.
Jan 9, 2015
proactive and informative.
Jan 9, 2015
They were able to help me figure out the best options for paying for my contacts and figured out a way that was affordable for me.
Jan 9, 2015