Broad View Eye center - Bath

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Reviews

StarStarStarStarStar Very friendly, attentive staff! Great selection... —    (Patient since 2019)

Very friendly, attentive staff! Great selection of styles.


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Thank you!

StarNo StarNo StarNo StarNo Star Wasted Time and Gasoline —    (Patient since 2020)

I ordered eyewear at your Bath office. Ten days later I received an email saying that the eyewear was ready, but the Bath office was closed due to COVID-19 and to pick up purchase at the Broadview Heights location. So I drove a half-hour to the BH location only to find out that the purchase is still at the Bath office and that the email was sent in error. If BVEC knows about this technology glitch, fix it!!! Not a happy camper and will tell my all friends and family about how BVEC wasted my time and gas money. Not a way to stay in business.


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Dear Alan: Thank you for your feedback. We are so sorry for the mix-up. Yes since we re-opened we have been having problems with our online scheduling and appointment reminder software. Most of the glitches have been fixed, but not all. Due to COVID, the response time of the online software company has been slower, so fixing problems has taken longer. I'm not offering excuses, just an explanation. As Dr. Kosunick expressed in her phone call to you, we are deeply sorry for your inconvenience.

StarStarStarStarStar Excellent service, Great atmosphere —    (Patient since 2020)

My diabetic eye exam went great so I made a follow up appointment to be fitted for fleas the same day. They offer brand that can’t be found everywhere. It great!


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I hope you weren't fitted for fleas! Either way, sounds like you had a good experience. Thanks for your feedback.

StarStarStarStarStar Julie is great. I see her in Bath office. —    (Patient since 2019)

Julie is great. I see her in Bath office.


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We agree! Thanks for the feedback.

StarStarStarStarStar Nice touch with my name on the "welcome" board.... —    (Patient since 2020)

Nice touch with my name on the "welcome" board. Very knowledgeable doctor, staff very friendly and informative.


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Thank you!

StarStarStarStarStar Service is amazing!! —    (Patient since 2020)

I had pain in my right eye and they took care of me immediately. I would recommend Broadview Eye Center to all.


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Thank you! Glad we were able to fix your eye problem

StarStarStarStarStar  —    (Patient since 2019)

Staff was very professional, friendly and knowledgeable.


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Thanks!

StarStarStarStarStar Dr. T and Julie (and the new girl Ally) were ve... —    (Patient since 2018)

Dr. T and Julie (and the new girl Ally) were very personable and made my appointment a great experience. They are each very good with what they do and provide honest and open feedback! Love going to see them!!


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Thank you!

StarStarStarStarStar Julie is so knowledgeable and helpful that it m... —    (Patient since 2018)

Julie is so knowledgeable and helpful that it makes it a pleasure to do business with Broadview!


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Thank you! We agree....Julie is great.

StarStarStarNo StarNo Star Great staff but under equipped office —    (Patient since 2019)

Again, the staff members were great, friendly and and professional. The Bath office is under equipped. The only “machine” used was an outdated “puff machine” to test for glaucoma.


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Thank you for your review. Because the Bath office is so small, you're right we don't have as much equipment there as we do in other offices. For our Bath patients who require additional testing, we send them to our Broadview Heights office which is 15 minutes away.

StarStarStarStarStar Your eye center in Bath was the best experience... —    (Patient since 2019)

Your eye center in Bath was the best experience that I have encountered. The Dr. and assistant were very professional and relaxed. They allowed me to decide and assisted me by being helpful and understanding.


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We are so glad that you had a great experience! Thanks for sharing.

StarStarStarStarStar professional and I feel the did a great job  —    (Patient since 2019)

professional and I feel the did a great job


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Thanks Chris!

StarStarStarStarStar I have been to both the Broadview and Bath loca... —    (Patient since 2019)

I have been to both the Broadview and Bath location and everyone I have met is very helpful and nice. I had to go back for a contact lens adjustment and they got me in that day! They have great frame choices too! The front desk women were great with helping me pick out a pair of frames that looked good on me. Definitely recommend Broad View Eye Center!


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Wow! Thank you for the positive feedback. We really appreciate it.

StarStarStarStarStar Wonderful experience at Broadview Eye Centers B... —    (Patient since 2019)

Wonderful experience at Broadview Eye Centers Bath location. Lovely space and great customer service. Dr Wiersman goes above and beyond.


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Thanks for the feedback!

StarStarStarStarStar Nice friendly people. Made me feel right at ho... —    (Patient since 2019)

Nice friendly people. Made me feel right at home.


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We are so glad you had a good experience! Thanks for the feedback.

StarStarStarStarStar Everyone was professional and knowledgeable. T... —    (Patient since 2019)

Everyone was professional and knowledgeable. The doctor listened to what I wanted in the way of glasses. Easy to get an appointment!


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Thank you!

StarStarStarStarStar Nice office —    (Patient since 2019)

Beautiful office and friendly staff. Dr Jenny Tran was very nice and knowledgeable


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We love Dr. Tran! Glad you had a good experience.

StarStarStarStarStar  —    (Patient since 2019)

Very comfortable atmosphere and the staff are so welcoming and friendly. Great assortment of glasses. The Doctor was thorough and took her time. Great experience.


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Thank you!

StarStarStarStarStar I couldn’t be happier with my first appointment... —    (Patient since 2019)

I couldn’t be happier with my first appointment with Dr. Wiersma! He was patient with my questions and provided me with options to address my need for distance vision while not affecting my close up vision. He is willing to work with me to find the best solution - not just offering me one or two options that haven’t worked for me in the past.


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We love Dr. Wiersma! Glad you had a good experience.

StarStarStarStarStar Our first visit to Broadview Eye Center - Bath —    (Patient since 2019)

This was our first visit to Broadview Eye Center and the service was excellent. The doctor was very easy to talk to and had new suggestions we had not thought of for eye wear. My daughter found a really cute frame from an up to date selection. The office had the order processed and back to her in one day!! At a great price too. We're glad they are in Bath!!


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Wow! Thank you so much for taking the time to leave that great review and we are happy that you had such a great experience.

StarStarStarStarStar Wonderful experience. —    (Patient since 2019)

The office has updated equipment (new office), a very helpful and friendly optician at the front desk, and a very thorough examination was given. There was a wide variety of frames available from which to choose that had the most up-to-date styles.


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Thank you for the kind review!

StarStarStarStarStar Loved the selection of frames! —    (Patient since 2018)

Loved the selection of frames. Staff is very welcoming and knowledgeable!


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Thank you for taking the time to leave feedback! We appreciate it.

StarStarStarStarStar Pleasant staff, pleasant office setting —    (Patient since 2018)

Pleasant staff, pleasant office setting


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Thank you for your feedback!

StarStarStarStarStar Very thorough exam  —    (Patient since 2018)

Thorough exam including answering any questions I had. Very professional. The entrance room and exam rooms were clean and neat. Very pleasant experience.


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So glad to hear you had a great experience!

StarStarStarStarStar Highly recommended! —    (Patient since 2018)

It was an overall great experience. I was treated very professionally and the doctor took the time to listen to me. My prescription glasses came in very quickly and I am extremely satisfied with results. Highly recommended!


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Thank you so much for your feedback! It means a lot to us.