Reviews

Dr Kosunik and the staff at Broadview are highly skilled professionals.

Jun 27, 2020

Another great experience at Broadview Eye Center! The staff was friendly, helpful and very knowledgeable. I trust them to take care of my family’s eye health!

Jun 24, 2020

Everyone there is helpful, friendly and professional.

Jun 20, 2020

Every one in the office is so friendly and professional. I always feel so relaxed with all of them. To me, that's very important. Thanks for everything !!!!

Jun 6, 2020

I was able to schedule a same day appointment and the problem I was having with my irritated eye was quickly alleviated.

May 29, 2020

Always very friendly and helpful!! Great service!

May 28, 2020

So it was assumed by your office that I would do the 'Optomap' test at this appointment on May 21. It should have been told me prior to my appointment since this test is not covered under insurance. I do not like being 'sold' and underminded at a visit with extra costs. The tech did not tell me the price nor did she say it was not covered under insurance until I pressed her. She said they are doing this test so the doctor is 'not up in your business.' ?!?!? Again, should have been made fully aware when booking the appointment that dilation will not be done right now. The tech put me in a room and came back 5 minutes later stating that Josey would like the test done and will comp the price for this year. So, when Josey was in examining my eyes I brought this up as I did not like being 'sold' or the tech just assuming I would do the test. Josey explained the test in detail, along with computer images, and shared the price with me. Had the tech been more informative, I would have listened. I ended up paying for the test and not taking the comp. Thank you, Josey, for your honesty and information.

May 25, 2020

Very professional and efficient, had an eye infection and they were very knowledgeable and helpful in resolving the issue. I do highly recommend them, eye glass selection was impressive

May 19, 2020

I especially liked the deep eye scan. Green is my favorite color and I appreciated the fact that I got to see it everywhere I looked and when my eyes were closed for the next several hours.

May 19, 2020

Love Dr Scott.... She is very patient and professional

Mar 6, 2020

it's like visiting your family, love the people there and they are interested in yopu also

Feb 29, 2020

Staff is great. Excellent service all around!

Feb 26, 2020

Same day service and exceptional care!😊

Feb 9, 2020

Everyone was very helpful. Dr. Scott was wonderful and even found some issues that could be addressed. She explained the differences in contact lenses versus eye glasses and the different ways contacts could be prescribed. (Univision versus bifocal contacts) She was very patient and informative and answered all my questions.

Feb 8, 2020

Broad View Eye Center is a provider on my insurance plan and it is close to my home. You can make an appt via their website, which I really liked, and I was able to get the time and date I wanted. The office is bright, open, and welcoming. I was greeted with a warm smile at the check in counter and was given paperwork to fill out. The seating area is comfortable and offers coffee for the customers. After turning in my paperwork I was greeted by Kelly who took me back to go over my history, etc., and then put in a room to wait for the Dr. I didn't have to wait but 60 seconds before Dr. Kosunick came in. I explained why I was there (vision exam & glasses), she asked a few questions and then proceeded with the exam. I knew right away that I could trust her, that she was listening to me, and is above and beyond knowledgeable about how to get the best results for me. My previous experience, that had left me so disappointed, was in large part due to a pair of computer/reading glasses I bought. Dr. Kosunick put all of my doubts to rest. She explained what she thought was best for me and then escorted me out to Natalie to shop for glasses. Natalie is a lot of fun and very helpful with frame picks. I felt comfortable asking what she thought about the different frames on my face. I know she was sincere in her opinions which goes a long way with me. She wasn't just saying what she thought I might want to hear, or to try and sell me on something I wasn't happy about. It was like shopping with a friend actually. After a process of elimination, I picked out two frames. One for everyday and one for my computer glasses. We went over what the lens options were and I ordered my glasses. I haven't got them so I can't comment on that aspect yet. I have no doubts that they will do everything possible to make me happy. I loved my experience so much that I encouraged my wife to make an appt. She will see them next week!

Feb 2, 2020

Taking three small children by yourself to eye exams can be terrifying for a mom. Broadview made us feel so welcome! Dr. Scott was patient, thorough and made it fun for my littles!

Jan 30, 2020

Excellent Service. It was my first time going to a new eye doctor and first time going in a while at that. The people at the counter greeted me as soon as I came in and I filled out the paper work. Within five minutes after turning it in the optometrist called me in. She told me what each of the tests were for and they were quick, easy and efficient. After that I went to do the vision test which was faster than it has ever been in my experience. Then they had contacts for my new prescription there already so they gave me some and looked at them in my eye. It was a great experience

Jan 25, 2020

Very friendly staff, nice and clean facility too.

Jan 20, 2020

State of the art equipment in a modern , tasteful environment. Friendly staff. Very professional and courteous.

Jan 16, 2020

Welcoming, efficient and thorough. From my name on the entry sign to the cozy lobby to each person I interacted with, Broadview Eye goes beyond your typical eye exam. The staff is conversational and knowledgeable about everything from my over-40 vision to offering the largest array of eye glasses and designer shades.

Jan 12, 2020

Great service, thanks for accommodating short notice appointment request.

Jan 8, 2020

I was fitted for my glasses by Deborah. She was AWSOME!

Jan 7, 2020

Everyone was nice. The doctor was phenomenal! He took the time to understand my issue and I felt very confident upon leaving the office. Thank you!

Jan 6, 2020

Great customer service! Michelle was so friendly and professional. Thanks.

Dec 16, 2019

Thorough eye exam. Dr. took the time to describe the health of my eyes.

Dec 8, 2019

Staff was super friendly and service was excellent. Dr Tran was outstanding.

Dec 5, 2019

Dr.Kosunick was so very personable and thorough. I left another practice and am so pleased with my experience at this office. The staff was also great and helped me to find the perfect glasses while also explaining my insurance and amount I was to pay. I had a budget too and that didn’t matter, they found something perfect for me. Also no pressure sales! I will recommend to friends and family!

Nov 23, 2019

Everyone took there time and answer many questions I had. Never felt rushed! Great group of people!

Nov 13, 2019

Online - new patient and have not checked into online service

Nov 2, 2019

Easy to schedule appointments- no long wait times and they are always helpful when I am I in their office.

Oct 3, 2019

The staff is always pleasant and attentive to the customer. The selection of frames is good and the styles are up-to-date.

Sep 26, 2019

Prompt, friendly and professional service that is quite thorough. Dr. Nicolette Scott took a great deal of time with me to make sure that I would end up with the best vision correction for my eyes as I considered glasses, contacts and laser surgery. I feel very confident that I am getting the best possible eye care available in the greater Cleveland area. Also, liked the fact that the doctor and staff were females who were local.

Sep 23, 2019

Friendly and knowledgeable stafff. Love the up to date equipment!

Sep 5, 2019

The whole entire staff and doctor k are exceptional. I have been a patient for over ten years and would recommend them to family and friends.

Aug 31, 2019

Very good service. All employees were very helpful and friendly.

Aug 29, 2019

Been with them for several years, Been with them for several years. Started with them in Broadview Hts, Same quality of excellent service st both locations. This is one Dr's appointment I always look forward to. Everyone is always so kind and accommodating! Cathy Stec

Aug 22, 2019

Great people make up a great business. Broad View Eye Center is made up of a wonderful group of employees who communicate clearly, take time to explain, and ensure an enjoyable experience. Leadership at this place is clearly intentional about instilling a customer-focused culture.

Aug 12, 2019

The staff was very sweet and the eye doctor explained everything in detail

Jun 6, 2019

The team here at Broad View Eye Center is great. I would recommend them to other middle age guys like me that are losing their formerly "fighter pilot" like sight.

May 18, 2019

Very thorough exam and discussion about contact lenses, dominate eye, etc

May 16, 2019

The staff at this location really stands out to me. They are so helpful and friendly I would recommended this to anyone looking for a new eye doctor

May 11, 2019

Very positive experience. The Berea office is clean and bright and all of the staff was extremely helpful. It was the most comprehensive eye exam I have ever had.

May 1, 2019

Friendly and professional

Apr 27, 2019

I had an eye injury and they took me immediately on a Holiday weekend. Otherwise I would have spent 8 hours or more at an ER.

Apr 22, 2019

Everyone is exceptionally polite and client focused. Appointments are conveniently scheduled within a week. Appointments begin on time

Apr 11, 2019

You guys are awesome! Always enjoy coming to an appt!

Apr 7, 2019

Dr. Josie and staff are friendly, helpful, and professional.

Apr 5, 2019

Wonderful staff. My doctor genuinely listens to my concerns and was open to helping fit my needs.

Apr 4, 2019

Visited the Berea office, the staff was extremely courteous and helpful. Doctor Wiersma is top notch.

Apr 2, 2019

The service was excellent and everyone was very friendly and caring.

Apr 1, 2019

I was a new patient. Dr. Scott and the entire staff were very friendly, very professional and caring. I was greeted warmly and offered a cup of coffee while I waited. I was offered state-of-the art technology when it came to my exam. Instead of having my pupils dilated, I chose to go with the Optomap instead (I had a lot of errands to run that day) Dr. Scott explained everything in terms I could understand.

Apr 1, 2019

Not only have I been ease with each doctor's visit - everything has always been thoroughly explained and I never feel rushed but the office staff was awesome! I think I tried on every pair of glasses and all the women in the office were so helpful! They were so friendly and happy!

Apr 1, 2019

The entire staff at the Berea location is very friendly. My exam was extremely thorough. They have a selection of frames.

Mar 16, 2019

You will always experience excellent care. Entire staff is very professional and make you feel like the "VIP" client.

Feb 21, 2019

Very clean and kind people.

Feb 18, 2019

After going to the same place for the last 15 years inwas amazed how much better my eye exam was. I left the office comfortable with the results I recieved

Feb 13, 2019

I enjoyed the way that I was taken care of. BVE felt that my time was valuable and the made sure everything was handled timely, by courteous and professional people.

Feb 2, 2019

I am very impressed with the great service and care I have received at Broadview Eye Center. Both times that I had a problem I was able to get an appointment and be seen the same day. The staff and doctors are courteous and they have state of the art equipment.

Jan 24, 2019

Very friendly staff. Very helpful while I was looking for frames.

Jan 21, 2019

Pleasant, helpful and professional staff; comprehensive exam with explanations of procedures, questions completely answered. Timely and efficient. Exceeded my expectations in all areas.

Jan 12, 2019

The staff and doctor was very friendly and professional. I received a very thorough eye exam, will be purchasing new frames as well.

Dec 24, 2018

Always a very pleasant experience. We’ve been coming to Broad View Eye Center for many years now and we love that we see the same friendly faces every year. Never thought we’d look forward to this type of visit but it’s always fun catching up with the team. Highly recommend for the whole family.

Dec 22, 2018

The exam was what I needed for a medication I take which could potentially damGe my eye. However the day after the exam my left eye became swollen and red underneath. Some sort of infection which I believe I must have gotten from there since I didn’t do anything else different that day. The underneath of me eye is itchy red and swollen

Dec 19, 2018

The service was very friendly, courteous, and professional. I am on a tight budget and the frame prices were expensive for me so I spent way more than I wanted to.

Nov 17, 2018

My daughter and I loved the staff, they are very friendly and helpful. I would highly recommend Broad View Eye Center - Berea!

Nov 9, 2018

every one was very pleasant and welcoming yet very professional. I felt like I was a long time client. I would not hesitate to recommend you my family and friends. Every thing was explained and all questions were addressed.

Oct 27, 2018

Very personable and thorough.

Oct 21, 2018

The staff here are nice and helpful.

Oct 17, 2018

Thank you Broadview Eye Center! This was my first time there and each and every staff member was amazing! Very welcoming from the moment I arrived and the Dr. was extremely knowledgeable and friendly! The girls helped me to pick out frames and offered much assistance and support the entire visit.

Oct 15, 2018

Friendly and knowledgeable staff.

Oct 10, 2018

Everyone was extremely friendly and helpful! We had a great experience.

Oct 8, 2018

Friendly, professional folks at Broadview Eye Center. Exceeded my expectations on this first visit.

Sep 15, 2018

Friendly staff, personal attention, knowledgeable staff.

Sep 8, 2018

Staff here are always pleasant and helpful. The selection of frames is up to date and stylish.

Aug 23, 2018

This place was amazing. It was recommended to us by a friend so my husband and I both went. They treated us like we were the only patients and made sure to listen to my concerns. The tests they recommend set my mind at ease and the staff was just so fun to talk to. I love it here. Will go here from now on.

Aug 21, 2018

Thorough. High tech. Pleasant. Knowledgeable. Good recommendations. Great selection of frames.

Aug 21, 2018

From making the appointment through the exam and checking out was a great experience!

Aug 16, 2018

Wonderful experience, I'm glad to have found this place!

Aug 11, 2018

Always pleased with how everything is handled when I'm there. Everyone is friendly and polite , always taken care of promptly. Very clean. Just very satisfied with everything in general. Thank you Dr Scott and Broadview Eye Center.

Aug 9, 2018

(detailed txt reply previously) I was impressed with the personnel, courteousness, professional attitude of staff. Dr. Kosunic was very thorough. I have been wearing contacts for 50 years, having only 2 other eye doctors over my life. Her examination was the most thorough I have ever had, very detailed; her comments were very clear, offered at the level of comprehension of the patient.

Aug 5, 2018

In an online search, I just had a sense that this was to be my new physician. But, at least with me, it's the entire staff that makes it all go round and round. I was not only satisfied, I wish I could go more often. These are good people. Modern equipment, detail explanations in all aspects, and smiles! My God, these people smile. But the end sealed the deal. The entire staff help me pick out a new frame. Sorta like a America's Got Talent moment. Go here. I can't speak for the Broad View location, only the Berea. And one last thing. My doctor was the big Kahuna.

Aug 4, 2018

Great staff. Everyone I encountered here was friendly and helpful.Took the time took explain everything to me and answered my questions

Jul 19, 2018

Best eye examination that I can remember having. It is very thorough.

Jul 18, 2018

Most pleasant experience. The cleanliness and ambiance was great walking in. Service was excellent with a quick turnaround time.

Jul 9, 2018

Very short wait once I checked in, friendly and competent staff, top of the line equipment—especially the glaucoma test and the retinal scan. They answered every question I had!

Jul 8, 2018

Everyone is professional, friendly, and very efficient. Also the office is very clean and neat.

Jun 27, 2018

Everyone there are really great and pleasant. And I feel very comfortable when I come in.

Jun 21, 2018

Doctor Jenny was very thorough & friendly.

Jun 20, 2018