Broad View Eye Center

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Reviews

StarStarStarStarStar Dr Kosunik and the staff at Broadview are highl... —    (Patient since 2019)

Dr Kosunik and the staff at Broadview are highly skilled professionals.


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Thank you!

StarStarStarStarStar Another great experience at Broadview Eye Cente... —    (Patient since 2017)

Another great experience at Broadview Eye Center! The staff was friendly, helpful and very knowledgeable. I trust them to take care of my family’s eye health!


StarStarStarStarStar Everyone there is helpful, friendly and profess... —    (Patient since 2020)

Everyone there is helpful, friendly and professional.


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Thanks for the feedback!

StarStarStarStarStar Every one in the office is so friendly and prof... —    (Patient since 2017)

Every one in the office is so friendly and professional. I always feel so relaxed with all of them. To me, that's very important. Thanks for everything !!!!


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We're so glad you had a good experience. Thanks for sharing!

StarStarStarStarStar I was able to schedule a same day appointment a... —    (Patient since 2020)

I was able to schedule a same day appointment and the problem I was having with my irritated eye was quickly alleviated.


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Great!

StarStarStarStarStar Always very friendly and helpful!! Great servic... —    (Patient since 2019)

Always very friendly and helpful!! Great service!


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Thank you!

StarStarStarStarNo Star So it was assumed by your office that I would d... —    (Patient since 2019)

So it was assumed by your office that I would do the 'Optomap' test at this appointment on May 21. It should have been told me prior to my appointment since this test is not covered under insurance. I do not like being 'sold' and underminded at a visit with extra costs. The tech did not tell me the price nor did she say it was not covered under insurance until I pressed her. She said they are doing this test so the doctor is 'not up in your business.' ?!?!? Again, should have been made fully aware when booking the appointment that dilation will not be done right now. The tech put me in a room and came back 5 minutes later stating that Josey would like the test done and will comp the price for this year. So, when Josey was in examining my eyes I brought this up as I did not like being 'sold' or the tech just assuming I would do the test. Josey explained the test in detail, along with computer images, and shared the price with me. Had the tech been more informative, I would have listened. I ended up paying for the test and not taking the comp. Thank you, Josey, for your honesty and information.


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We are passionate about the benefits of Optomap. We're so sorry for the miscommunication of the additional fee and we will do better in the future. We always recommend what we feel is the best for the patient but never want anyone to feel pressured.

StarStarStarStarStar  —    (Patient since 2020)

Very professional and efficient, had an eye infection and they were very knowledgeable and helpful in resolving the issue. I do highly recommend them, eye glass selection was impressive


StarStarStarStarStar I especially liked the deep eye scan. Green i... —    (Patient since 2019)

I especially liked the deep eye scan. Green is my favorite color and I appreciated the fact that I got to see it everywhere I looked and when my eyes were closed for the next several hours.


StarStarStarStarStar Love Dr Scott.... She is very patient and profe... —    (Patient since 2019)

Love Dr Scott.... She is very patient and professional


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Thanks! We love her too :)

StarStarStarStarStar it's like visiting your family... —    (Patient since 2019)

it's like visiting your family, love the people there and they are interested in yopu also


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You are family!

StarStarStarStarStar Staff is great, excellent service —    (Patient since 2020)

Staff is great. Excellent service all around!


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Thank you!

StarStarStarStarStar Same day service and exceptional care!😊 —    (Patient since 2018)

Same day service and exceptional care!😊


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Great! Thanks for your feedback!

StarStarStarStarStar Everyone was very helpful. Dr. Scott was wonder... —    (Patient since 2020)

Everyone was very helpful. Dr. Scott was wonderful and even found some issues that could be addressed. She explained the differences in contact lenses versus eye glasses and the different ways contacts could be prescribed. (Univision versus bifocal contacts) She was very patient and informative and answered all my questions.


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Thanks! We agree....Dr. Scott is awesome.

StarStarStarStarStar The Best of The Best  —    (Patient since 2020)

Broad View Eye Center is a provider on my insurance plan and it is close to my home. You can make an appt via their website, which I really liked, and I was able to get the time and date I wanted. The office is bright, open, and welcoming. I was greeted with a warm smile at the check in counter and was given paperwork to fill out. The seating area is comfortable and offers coffee for the customers. After turning in my paperwork I was greeted by Kelly who took me back to go over my history, etc., and then put in a room to wait for the Dr. I didn't have to wait but 60 seconds before Dr. Kosunick came in. I explained why I was there (vision exam & glasses), she asked a few questions and then proceeded with the exam. I knew right away that I could trust her, that she was listening to me, and is above and beyond knowledgeable about how to get the best results for me. My previous experience, that had left me so disappointed, was in large part due to a pair of computer/reading glasses I bought. Dr. Kosunick put all of my doubts to rest. She explained what she thought was best for me and then escorted me out to Natalie to shop for glasses. Natalie is a lot of fun and very helpful with frame picks. I felt comfortable asking what she thought about the different frames on my face. I know she was sincere in her opinions which goes a long way with me. She wasn't just saying what she thought I might want to hear, or to try and sell me on something I wasn't happy about. It was like shopping with a friend actually. After a process of elimination, I picked out two frames. One for everyday and one for my computer glasses. We went over what the lens options were and I ordered my glasses. I haven't got them so I can't comment on that aspect yet. I have no doubts that they will do everything possible to make me happy. I loved my experience so much that I encouraged my wife to make an appt. She will see them next week!


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Thank you so much for your feedback. It's what keeps us going!

StarStarStarStarStar The Future is Bright for Mama Bear —    (Patient since 2020)

Taking three small children by yourself to eye exams can be terrifying for a mom. Broadview made us feel so welcome! Dr. Scott was patient, thorough and made it fun for my littles!


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Thanks!

StarStarStarStarStar Excellent Service.  —    (Patient since 2020)

Excellent Service. It was my first time going to a new eye doctor and first time going in a while at that. The people at the counter greeted me as soon as I came in and I filled out the paper work. Within five minutes after turning it in the optometrist called me in. She told me what each of the tests were for and they were quick, easy and efficient. After that I went to do the vision test which was faster than it has ever been in my experience. Then they had contacts for my new prescription there already so they gave me some and looked at them in my eye. It was a great experience


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Wow! Glad you had a great experience! Thanks for that detailed review!

StarStarStarStarStar Very friendly staff, nice and clean facility to... —    (Patient since 2020)

Very friendly staff, nice and clean facility too.


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Thank you!

StarStarStarStarStar  —    (Patient since 2016)

State of the art equipment in a modern , tasteful environment. Friendly staff. Very professional and courteous.


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Thank you!

StarStarStarStarStar A Welcoming Vision  —    (Patient since 2020)

Welcoming, efficient and thorough. From my name on the entry sign to the cozy lobby to each person I interacted with, Broadview Eye goes beyond your typical eye exam. The staff is conversational and knowledgeable about everything from my over-40 vision to offering the largest array of eye glasses and designer shades.


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Thank you! Glad you liked your experience (including your name on the welcome board!)

StarStarStarStarStar Great service —    (Patient since 2018)

Great service, thanks for accommodating short notice appointment request.


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No problem!

StarStarStarStarStar I was fitted for my glasses by Deborah. She was... —    (Patient since 2018)

I was fitted for my glasses by Deborah. She was AWSOME!


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Thank you!

StarStarStarStarStar Everyone was nice. The doctor was phenomenal! H... —    (Patient since 2020)

Everyone was nice. The doctor was phenomenal! He took the time to understand my issue and I felt very confident upon leaving the office. Thank you!


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Thank you! We're so glad that you had a great experience.

StarStarStarStarStar Great customer service! Michelle was so friend... —    (Patient since 2019)

Great customer service! Michelle was so friendly and professional. Thanks.


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Thank you! We love Michelle

StarStarStarStarStar Thorough eye exam. Dr. took the time to describ... —    (Patient since 2019)

Thorough eye exam. Dr. took the time to describe the health of my eyes.


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Thank you!

StarStarStarStarStar Staff was super friendly and service was excell... —    (Patient since 2019)

Staff was super friendly and service was excellent. Dr Tran was outstanding.


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Thank you! Yes we agree that Dr. Tran is great!

StarStarStarStarStar Dr.Kosunick was so very personable and thorough... —    (Patient since 2019)

Dr.Kosunick was so very personable and thorough. I left another practice and am so pleased with my experience at this office. The staff was also great and helped me to find the perfect glasses while also explaining my insurance and amount I was to pay. I had a budget too and that didn’t matter, they found something perfect for me. Also no pressure sales! I will recommend to friends and family!


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So glad you had a great experience! Thanks for the detailed review.

StarStarStarStarStar Everyone took there time and answer many questi... —    (Patient since 2018)

Everyone took there time and answer many questions I had. Never felt rushed! Great group of people!


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Thank you so much! We're glad you liked the office

StarStarStarStarStar Online - new patient and have not checked into ... —    (Patient since 2019)

Online - new patient and have not checked into online service


StarStarStarStarStar Easy to schedule appointments- no long wait tim... —    (Patient since 2017)

Easy to schedule appointments- no long wait times and they are always helpful when I am I in their office.


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Thank you!. We appreciate your kind comments.

StarStarStarStarStar always pleasant and attentive —    (Patient since 2017)

The staff is always pleasant and attentive to the customer. The selection of frames is good and the styles are up-to-date.


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Thank you! Our staff is carefully chosen and trained continually on customer service skills. We're glad you noticed!

StarStarStarStarStar Prompt, Friendly and Professional Service  —    (Patient since 2019)

Prompt, friendly and professional service that is quite thorough. Dr. Nicolette Scott took a great deal of time with me to make sure that I would end up with the best vision correction for my eyes as I considered glasses, contacts and laser surgery. I feel very confident that I am getting the best possible eye care available in the greater Cleveland area. Also, liked the fact that the doctor and staff were females who were local.


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Thanks Carol! We appreciate your feedback and we're so glad you had a good experience.

StarStarStarStarStar Friendly and knowledgeable stafff. Love the up ... —    (Patient since 2018)

Friendly and knowledgeable stafff. Love the up to date equipment!


StarStarStarStarStar The whole entire staff and doctor k are excepti... —    (Patient since 2017)

The whole entire staff and doctor k are exceptional. I have been a patient for over ten years and would recommend them to family and friends.


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Thank you!

StarStarStarStarStar Very good service. All employees were very help... —    (Patient since 2018)

Very good service. All employees were very helpful and friendly.


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Thank you! Our employees are a cornerstone of our business.

StarStarStarStarStar Been with them for several years, ... —    (Patient since 2017)

Been with them for several years, Been with them for several years. Started with them in Broadview Hts, Same quality of excellent service st both locations. This is one Dr's appointment I always look forward to. Everyone is always so kind and accommodating! Cathy Stec


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Thank you!

StarStarStarStarStar Great people. Great experience. —    (Patient since 2019)

Great people make up a great business. Broad View Eye Center is made up of a wonderful group of employees who communicate clearly, take time to explain, and ensure an enjoyable experience. Leadership at this place is clearly intentional about instilling a customer-focused culture.


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Thank you for taking the time to leave feedback! We are glad that you had a great experience.

StarStarStarStarStar The staff was very sweet and the eye doctor exp... —    (Patient since 2019)

The staff was very sweet and the eye doctor explained everything in detail


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Thanks for the kind remarks!

StarStarStarStarStar The team here at Broad View Eye Center is great... —    (Patient since 2019)

The team here at Broad View Eye Center is great. I would recommend them to other middle age guys like me that are losing their formerly "fighter pilot" like sight.


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Sorry about the deterioration in you better-than-perfect sight, but thanks for the great review!

StarStarStarStarStar Very thorough exam and discussion about contact... —    (Patient since 2019)

Very thorough exam and discussion about contact lenses, dominate eye, etc


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Thank you!

StarStarStarStarStar The staff at this location really stands out to... —    (Patient since 2016)

The staff at this location really stands out to me. They are so helpful and friendly I would recommended this to anyone looking for a new eye doctor


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Th!anks for your feedback! We really appreciate it. It keeps us motivated!

StarStarStarStarStar Very positive experience.  —    (Patient since 2019)

Very positive experience. The Berea office is clean and bright and all of the staff was extremely helpful. It was the most comprehensive eye exam I have ever had.


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So glad you had a great experience! Thanks for taking the time to leave a review.

StarStarStarStarStar Friendly and professional —    (Patient since 2019)

Friendly and professional


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Thanks!

StarStarStarStarStar I had an eye injury and they took me immediatel... —    (Patient since 2019)

I had an eye injury and they took me immediately on a Holiday weekend. Otherwise I would have spent 8 hours or more at an ER.


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Happy to help :)

StarStarStarStarStar Everyone is exceptionally polite and client foc... —    (Patient since 2017)

Everyone is exceptionally polite and client focused. Appointments are conveniently scheduled within a week. Appointments begin on time


StarStarStarStarStar You guys are awesome! Always enjoy coming to an... —    (Patient since 2017)

You guys are awesome! Always enjoy coming to an appt!


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We enjoy seeing you too!

StarStarStarStarStar  —    (Patient since 2019)

Dr. Josie and staff are friendly, helpful, and professional.


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Dr. Josie is great!

StarStarStarStarStar Wonderful staff. My doctor genuinely listens to... —    (Patient since 2017)

Wonderful staff. My doctor genuinely listens to my concerns and was open to helping fit my needs.


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Thanks for the positive feedback!

StarStarStarStarStar Visited the Berea office, the staff was extreme... —    (Patient since 2019)

Visited the Berea office, the staff was extremely courteous and helpful. Doctor Wiersma is top notch.


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We love Dr. Wiersma!

StarStarStarStarStar A Wonderful experience! —    (Patient since 2019)

The service was excellent and everyone was very friendly and caring.


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Glad you had a good experience!

StarStarStarStarStar New patient —    (Patient since 2019)

I was a new patient. Dr. Scott and the entire staff were very friendly, very professional and caring. I was greeted warmly and offered a cup of coffee while I waited. I was offered state-of-the art technology when it came to my exam. Instead of having my pupils dilated, I chose to go with the Optomap instead (I had a lot of errands to run that day) Dr. Scott explained everything in terms I could understand.


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Thank you so much for taking the time to give us feedback! We appreciate very much.

StarStarStarStarStar Not only have I been ease with each doctor's vi... —    (Patient since 2018)

Not only have I been ease with each doctor's visit - everything has always been thoroughly explained and I never feel rushed but the office staff was awesome! I think I tried on every pair of glasses and all the women in the office were so helpful! They were so friendly and happy!


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Wow! Thanks for your feedback. We really appreciate it.

StarStarStarStarStar Highly recommend  —    (Patient since 2016)

The entire staff at the Berea location is very friendly. My exam was extremely thorough. They have a selection of frames.


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Thank you!

StarStarStarStarStar You will always experience excellent care. Enti... —    (Patient since 2018)

You will always experience excellent care. Entire staff is very professional and make you feel like the "VIP" client.


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Thank you!

StarStarStarStarStar Great experience —    (Patient since 2018)

Very clean and kind people.


StarStarStarStarStar  —    (Patient since 2019)

After going to the same place for the last 15 years inwas amazed how much better my eye exam was. I left the office comfortable with the results I recieved


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Thanks Doug!

StarStarStarStarStar BVE provides a great service! —    (Patient since 2019)

I enjoyed the way that I was taken care of. BVE felt that my time was valuable and the made sure everything was handled timely, by courteous and professional people.


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Thank you so much! We appreciate your feedback.

StarStarStarStarStar I am very impressed with the great service and ... —    (Patient since 2017)

I am very impressed with the great service and care I have received at Broadview Eye Center. Both times that I had a problem I was able to get an appointment and be seen the same day. The staff and doctors are courteous and they have state of the art equipment.


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Thank you!

StarStarStarStarStar Very friendly staff. Very helpful while I was l... —    (Patient since 2018)

Very friendly staff. Very helpful while I was looking for frames.


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Thank you!

StarStarStarStarStar  —    (Patient since 2019)

Pleasant, helpful and professional staff; comprehensive exam with explanations of procedures, questions completely answered. Timely and efficient. Exceeded my expectations in all areas.


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Thanks for your response!

StarStarStarStarStar The staff and doctor was very friendly and prof... —    (Patient since 2017)

The staff and doctor was very friendly and professional. I received a very thorough eye exam, will be purchasing new frames as well.


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Thanks for your feedback!

StarStarStarStarStar Such a welcoming and great team :)  —    (Patient since 2017)

Always a very pleasant experience. We’ve been coming to Broad View Eye Center for many years now and we love that we see the same friendly faces every year. Never thought we’d look forward to this type of visit but it’s always fun catching up with the team. Highly recommend for the whole family.


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Thank you!

StarStarStarNo StarNo Star The —    (Patient since 2018)

The exam was what I needed for a medication I take which could potentially damGe my eye. However the day after the exam my left eye became swollen and red underneath. Some sort of infection which I believe I must have gotten from there since I didn’t do anything else different that day. The underneath of me eye is itchy red and swollen


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Hi Jennifer. I'm sorry to hear that you're eye is now irritated. I called you and left a detailed message about some treatment options for you. As I said in my message, it would have taken several days for symptoms to show up if you would have gotten an infection from our office, so I don't think your lid irritation is from your visit with us. Please feel free to contact me directly if you have any more questions. Sincerely, Dr. Wiersma

StarStarStarStarNo Star The service was very friendly, courteous, and p... —    (Patient since 2018)

The service was very friendly, courteous, and professional. I am on a tight budget and the frame prices were expensive for me so I spent way more than I wanted to.


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I'm sorry you spent more than you wanted to. I am confident that your glasses are going to look beautiful and you will have the highest quality vision possible!

StarStarStarStarStar  —    (Patient since 2018)

My daughter and I loved the staff, they are very friendly and helpful. I would highly recommend Broad View Eye Center - Berea!


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Thank you for taking the time to give us feedback!

StarStarStarStarStar every one was very pleasant and welcoming yet v... —    (Patient since 2018)

every one was very pleasant and welcoming yet very professional. I felt like I was a long time client. I would not hesitate to recommend you my family and friends. Every thing was explained and all questions were addressed.


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Thank you for your feedback!

StarStarStarStarStar Very personable and thorough. —    (Patient since 2017)

Very personable and thorough.


StarStarStarStarStar The staff here are nice and helpful. —    (Patient since 2016)

The staff here are nice and helpful.


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Thank you! We appreciate your feedback

StarStarStarStarStar Wonderful experience —    (Patient since 2018)

Thank you Broadview Eye Center! This was my first time there and each and every staff member was amazing! Very welcoming from the moment I arrived and the Dr. was extremely knowledgeable and friendly! The girls helped me to pick out frames and offered much assistance and support the entire visit.


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We LOVE getting feedback so thank you for taking the time to give it!

StarStarStarStarStar Friendly and knowledgeable staff. —    (Patient since 2018)

Friendly and knowledgeable staff.


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Thank you!

StarStarStarStarStar Great experience  —    (Patient since 2018)

Everyone was extremely friendly and helpful! We had a great experience.


StarStarStarStarStar Friendly, professional folks at Broadview Eye C... —    (Patient since 2018)

Friendly, professional folks at Broadview Eye Center. Exceeded my expectations on this first visit.


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Wow! Thank you!

StarStarStarStarStar  —    (Patient since 2018)

Friendly staff, personal attention, knowledgeable staff.


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Thanks for the review!

StarStarStarStarStar Staff here are always pleasant and helpful. The... —    (Patient since 2016)

Staff here are always pleasant and helpful. The selection of frames is up to date and stylish.


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Thank you!

StarStarStarStarStar Experts who took care of me —    (Patient since 2018)

This place was amazing. It was recommended to us by a friend so my husband and I both went. They treated us like we were the only patients and made sure to listen to my concerns. The tests they recommend set my mind at ease and the staff was just so fun to talk to. I love it here. Will go here from now on.


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Wow! Thank you so much for taking the time to give us feedback. The staff takes pride in getting positive reviews!

StarStarStarStarStar Thorough. High tech. Pleasant. Knowledgeable. ... —    (Patient since 2018)

Thorough. High tech. Pleasant. Knowledgeable. Good recommendations. Great selection of frames.


StarStarStarStarStar From making the appointment through the exam an... —    (Patient since 2017)

From making the appointment through the exam and checking out was a great experience!


StarStarStarStarStar Wonderful experience! —    (Patient since 2018)

Wonderful experience, I'm glad to have found this place!


StarStarStarStarStar Always pleased with how everything is handled w... —    (Patient since 2017)

Always pleased with how everything is handled when I'm there. Everyone is friendly and polite , always taken care of promptly. Very clean. Just very satisfied with everything in general. Thank you Dr Scott and Broadview Eye Center.


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Thanks for taking the time to leave feedback! It means a lot to us.

StarStarStarStarStar First visit (detailed txt reply previously)  —    (Patient since 2018)

(detailed txt reply previously) I was impressed with the personnel, courteousness, professional attitude of staff. Dr. Kosunic was very thorough. I have been wearing contacts for 50 years, having only 2 other eye doctors over my life. Her examination was the most thorough I have ever had, very detailed; her comments were very clear, offered at the level of comprehension of the patient.


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Dr. Kosunick is great!

StarStarStarStarStar Seeking New Physician  —    (Patient since 2018)

In an online search, I just had a sense that this was to be my new physician. But, at least with me, it's the entire staff that makes it all go round and round. I was not only satisfied, I wish I could go more often. These are good people. Modern equipment, detail explanations in all aspects, and smiles! My God, these people smile. But the end sealed the deal. The entire staff help me pick out a new frame. Sorta like a America's Got Talent moment. Go here. I can't speak for the Broad View location, only the Berea. And one last thing. My doctor was the big Kahuna.


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Not sure who the big Kahuna is but we're glad you had such a good experience!

StarStarStarStarStar Great staff. Everyone I encountered here was fr... —    (Patient since 2018)

Great staff. Everyone I encountered here was friendly and helpful.Took the time took explain everything to me and answered my questions


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Thank you!

StarStarStarStarStar Best eye examination that I can remember having... —    (Patient since 2018)

Best eye examination that I can remember having. It is very thorough.


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Thank you for your feedback!

StarStarStarStarStar Most pleasant experience. The cleanliness and ... —    (Patient since 2018)

Most pleasant experience. The cleanliness and ambiance was great walking in. Service was excellent with a quick turnaround time.


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Thanks for your feedback !

StarStarStarStarStar Very short wait once I checked in, friendly and... —    (Patient since 2017)

Very short wait once I checked in, friendly and competent staff, top of the line equipment—especially the glaucoma test and the retinal scan. They answered every question I had!


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Glad you had a good experience!

StarStarStarStarStar Everyone is professional, friendly, and very ef... —    (Patient since 2017)

Everyone is professional, friendly, and very efficient. Also the office is very clean and neat.


StarStarStarStarStar  —    (Patient since 2017)

Everyone there are really great and pleasant. And I feel very comfortable when I come in.


StarStarStarStarStar Doctor Jenny was very thorough & friendly.  —    (Patient since 2018)

Doctor Jenny was very thorough & friendly.