Broad View Eye Center-Broadview Heights

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Star Star Star Star Star 92 Reviews

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Reviews

StarStarStarStarStar A terrific place for your eyes —    (Patient since 2016)

Only first class professionals work here. I’ve been a customer at the Broadview location for more than 10 years, and I wouldn’t go anywhere else for an eye exam. They take excellent care of me and the other members of my family.


StarStarStarStarStar Pleasant and helpful staff. Dr Scott is wonderf... —    (Patient since 2018)

Pleasant and helpful staff. Dr Scott is wonderful. Takes time to listen and gives straight answers.


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Thank you!

StarStarStarStarStar Please make sure to explain to patients that if... —    (Patient since 2018)

Please make sure to explain to patients that if you agree to a contact lens exam, in addition to your regular exam, it may cost a considerable amount extra. This should be done prior to the exam.


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Thanks for the advice. We will discuss with staff and make sure that we do a better job of communicating fees.

StarStarStarStarStar  —    (Patient since 2017)

The entire Team at Broad View Eye is amazing! They take great care of my family and we could not be happier. I highly recommend them to family and friends.


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Thank you!

StarStarStarStarStar Great service. Nice pe —    (Patient since 2019)

Great service. Nice people


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Thanks!

StarStarStarStarStar Great Experience —    (Patient since 2019)

I was totally impressed with the facility, staff and Doctor that examined my eyes. I've already told several of my family members and friends about Broad View Eye Center.


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Thank you! A referral from our patients is the highest compliment we can receive!

StarStarStarStarStar Best Doctors who care about eye health! —    (Patient since 2016)

Best Doctors who care about eye health!


StarStarStarStarStar very knowledgeable,smooth flow and customer sat... —    (Patient since 2019)

very knowledgeable,smooth flow and customer satisfaction. Your staff did an excellent job of taking care of me.


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Thank you!

StarStarStarStarStar Dr. Wiersma is an asset to the office —    (Patient since 2018)

I found Dr. Wiersma to be quite pleasant and professional. My low ratings related to staff are not related to the doctor. My interactions with the Optician I believe her name is Aris were unpleasant. While I did have a particular frame in mind there was no effort on her part to assist me with other selections. I left and went to Eye Candy and bought 2 pairs of glasses.


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We are so sorry that you had a bad experience with Aris. She normally gets very positive reviews from her customers, but obviously she was having an "off" day. I personally apologize. Eye Candy is an excellent store and I'm sure you will be happy with your purchase. We hope that you will consider giving us another chance the next time you need glasses. Sincerely, Dr. Nicolette Scott

StarStarStarStarStar You appear to have the latest in equipment used... —    (Patient since 2019)

You appear to have the latest in equipment used for "vision testing", which makes you thorough in the exam.


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Thank you! "Cutting edge" is one of our core values and we are always searching for the best diagnostic equipment to use with our patients.

StarStarStarStarStar Great First Visit!! —    (Patient since 2019)

Very friendly, professional, and helpful!


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Thank you!

StarStarStarStarStar Both times I have been to Broadview Eye Center ... —    (Patient since 2019)

Both times I have been to Broadview Eye Center I have been pleased with the service and friendliness. I was very happy with Dr Scott and asked to see her on my next visit.


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Thank you! We appreciate the feedback.

StarStarStarStarStar Our family has been going to Broadview Eye Cent... —    (Patient since 2016)

Our family has been going to Broadview Eye Center for many years. The doctors and staff have always been excellent. We are fortunate to have you in our neighborhood.


StarStarStarStarStar I like that you send reminders of appointments ... —    (Patient since 2016)

I like that you send reminders of appointments via my e-mail


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Good to know. Thanks!

StarStarStarStarStar Best eye care facility I have ever seen...hands... —    (Patient since 2019)

Best eye care facility I have ever seen...hands down. So great with children!


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Thank you!

StarStarStarStarStar Love the doctors on staff. —    (Patient since 2018)

Love the doctors on staff.


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Thank you!. We agree....they are great.

StarStarStarStarStar As always the people are fantastic as with Dr. ... —    (Patient since 2016)

As always the people are fantastic as with Dr. Scott;


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Thanks! We love Dr. Scott too :)

StarStarStarNo StarNo Star Did not feel that tech that took care of me kne... —    (Patient since 2018)

Did not feel that tech that took care of me knew what she was doing.


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So sorry Rose. The technician you saw was filling in that day from a different office and the equipment is a little different than what she is used to. Going forward, we will make sure that she is better trained to use all of the equipment even when filling in. Thanks for the feedback.

StarStarStarStarStar Incredibly friendly and helpful —    (Patient since 2017)

Incredibly friendly and helpful


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Thanks!

StarStarStarStarStar Very professional.  —    (Patient since 2016)

The entire staff in Broadview Heights is great...helpful, courteous and makes the patients feel very comfortable.


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Thanks for the positive feedback. We appreciate it!

StarStarStarStarStar Amazing group!  —    (Patient since 2019)

The office was great, the staff my amazing, and the ophthalmologist treated me like an equal.


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Thank you!

StarStarStarStarStar Super friendly and professional staff. —    (Patient since 2017)

Super friendly and professional staff.


StarStarStarStarStar Keep up the awesome work. —    (Patient since 2018)

Keep up the awesome work.


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Thank you!

StarStarStarStarStar I love Dr Kosunik and the support staff is frie... —    (Patient since 2017)

I love Dr Kosunik and the support staff is friendly and helpful!


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Thanks!

StarStarStarStarStar Wonderful experience  —    (Patient since 2019)

User friendly. The staff was very nice. The whole visit went very well! Will definitely go back.


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Thank you!

StarStarStarStarStar Tim Reardon Patient —    (Patient since 2017)

Dr. Kosinek and staff are well versed in their specialties. And they are kind and efficient. All the people I came in contact with were very friendly. It is a pleasur to visit here yearly.


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Thank you!

StarStarStarStarStar I've been going to Dr. Scott at Broad View Eye ... —    (Patient since 2017)

I've been going to Dr. Scott at Broad View Eye Center for 14 years. The staff is always pleasant and efficient. I never have waited more than a few minutes. Dr. Scott doesn't rush the appointment and thoroughly explains everything. Wouldn't go anywhere else!!


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We love Dr. Scott!

StarStarStarStarStar I've been going to Broad View Eye Center for se... —    (Patient since 2017)

I've been going to Broad View Eye Center for several years now. The staff is always polite and helpful. Doctor Scott is personable and thorough. I wouldn't trust my eye to anyone else.


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Thank you! We love Dr. Scott

StarStarStarStarStar This is a beautiful facility, excellent eye doc... —    (Patient since 2016)

This is a beautiful facility, excellent eye doctor and the best staff.


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Thank you!

StarStarStarStarStar I had an excellent experience with Dr, Wiersma.... —    (Patient since 2019)

I had an excellent experience with Dr, Wiersma. He took all the time necessary to answer my questions fully. The staff I interacted with was professional and friendly. Their equipment is the most modern I've seen, enabling them to take the most accurate measurements possible, which leads to the most accurate prescription possible. I have confidence in their work.


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We're so glad you had a great experience. Thanks for the feedback!

StarStarStarStarStar Great eye center —    (Patient since 2016)

Broadview Eye Center's personnel are professional, courteous, knowledgeable and punctual. They have a wide variety of glass frames to choose from.


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Thanks Linda!

StarStarStarStarStar I had a great experience, and would definitely ... —    (Patient since 2019)

I had a great experience, and would definitely recommend to friends.


StarStarStarStarStar Excellent customer service! —    (Patient since 2016)

Excellent customer service!


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Thank you!

StarStarNo StarNo StarNo Star I’m a little upset that a pair of glasses was s... —    (Patient since 2016)

I’m a little upset that a pair of glasses was supposed to be on hold for me, so when I can in for my exam all that had to be done was to add my prescription in and the girl that was supposed to hold them did not and I had to go elsewhere to try and find a pair.


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Sounds like we dropped the ball and I'm so sorry. We will use your feedback to improve our system and prevent this from happening again. Thanks for letting us know and again I apologize. Dr. Scott

StarStarStarStarStar Great service! Quality eye care! —    (Patient since 2016)

The team at Broadview Eye Center is top notch. They always make my family feel welcome, go above and beyond to answer all our questions, and provide quality eye exams and glasses. I highly recommend them!


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Thanks for taking the time to leave us a review. We appreciate it!

StarStarStarStarStar First / Lasting impressions  —    (Patient since 2019)

The office was clean and warm with a scented fragrance. Dr. Scott was thorough in her explanation to my questions, and a pleasure to meet.


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Thank you!

StarStarStarStarStar I always enjoy getting an eye exam at Broad Vie... —    (Patient since 2017)

I always enjoy getting an eye exam at Broad View Eye Center. The staff is very friendly and helpful. I never have to wait long, which is really nice since I usually go during my lunch break from work.


StarStarStarStarStar Great people! —    (Patient since 2019)

Great staff with great advanced technology!


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Thanks!

StarStarStarStarStar Very professional and the staff was great! Eve... —    (Patient since 2019)

Very professional and the staff was great! Everyone was helpful and friendly!


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Thank you!

StarStarStarStarStar Doctor Douglas Wiersma is great! —    (Patient since 2018)

Doctor Douglas Wiersma is great!


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Thanks! We think so too :)

StarStarStarNo StarNo Star $200 for an eye check up, 15 minutes to tell me... —    (Patient since 2016)

$200 for an eye check up, 15 minutes to tell me my vision correction has essentially not changed. A bit steep for the value of what I received, in my opinion.


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I'm so sorry you did not feel your eye exam was valuable. The doctor did find a small change in your prescription and gave you trials of a different contact lens brand to try out. She also took photos of your retinas. The eye exam certainly goes quicker when you have healthy eyes and you just need a little tweak, but if you feel that you did not get a thorough exam, please call me directly to discuss. Dr. Scott

StarStarStarStarStar Everyone at Broad View Eye Center in Broadview ... —    (Patient since 2016)

Everyone at Broad View Eye Center in Broadview Heights is pleasant and very welcoming.


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Thank you!

StarStarStarStarStar Our entire family have been going to Broadview ... —    (Patient since 2016)

Our entire family have been going to Broadview Eye Center in Broadview Heights since right when it opened! We all love our Eye Drs and their staff. The Robinson Family


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Thank you Joanna!

StarStarStarStarStar The staff treats like a real customer which I a... —    (Patient since 2017)

The staff treats like a real customer which I a great thing these days. I always get the best help too. My in-training induction staff, doctor and sales staff did really great


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Thanks for the feedback!

StarStarStarStarStar Very Friendly Staff and excellent care. The Dr... —    (Patient since 2016)

Very Friendly Staff and excellent care. The Dr's in this practice are great to deal with and very thorough.


StarStarStarStarStar THE BEST EYE CENTER AROUND. —    (Patient since 2016)

THEIR GREAT THERE. THAT SUM'S IT UP. A 10 OUT OF 10.


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Thank you!

StarStarStarStarStar Staff and environment is professional and custo... —    (Patient since 2017)

Staff and environment is professional and customer focused.


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Thank you!

StarStarStarStarStar I had an issue and was able to speak directly w... —    (Patient since 2016)

I had an issue and was able to speak directly with my Dr. early in the morning before BEC was even open. She scheduled me an appointment as soon as they opened and I was out in 20 minutes. It could not have been easier. The service was outstanding and I couldn’t be happier with Dr. Kosunick.


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We love Dr. Kosunick too!

StarStarStarStarStar Love the friendly staff and excellent service! —    (Patient since 2016)

Love the friendly staff and excellent service!


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Thank you!

StarStarStarStarStar great place  —    (Patient since 2016)

Always a pleasure coming for an appointment. Definitely glad I am a patient.


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We are too! Thank you for the positive feedback.

StarStarStarStarStar Beautiful and clean facility. Friendly and know... —    (Patient since 2017)

Beautiful and clean facility. Friendly and knowledgeable staff. Trustworthy doctors that take their time and answer questions patiently. Would highly recommend Dr Weirsma.


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We love Dr. Wiersma!

StarStarStarStarStar Great experience, staff very knowledgeable and ... —    (Patient since 2018)

Great experience, staff very knowledgeable and attending. I will recommend to friends and family who are looking for thorough eye exam and or lens fitting


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Thank you! A referral is the highest compliment we can receive and we appreciate it.

StarStarStarStarStar Had to get in quickly due to an eye injury, and... —    (Patient since 2018)

Had to get in quickly due to an eye injury, and was treated promptly! The staff are very considerate and Dr. Scott explained everything she was doing as she proceeded.


StarStarStarStarStar Excellent service. —    (Patient since 2017)

Dr. Scott and her staff are welcoming and very through .


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Thanks Peggy!

StarStarStarStarStar  —    (Patient since 2016)

I love every thing about your facility: front office staff and lobby space, the technicians who run the initial testing and of course the doctors.


StarStarStarStarStar First eye exam  —    (Patient since 2018)

My first eye exam was a breeze. They explained all the procedures very well. Very thorough. Friendly folks.


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Thank you!

StarStarStarStarStar  —    (Patient since 2016)

Everyone in the office is so friendly and professional. It's like they are good friends!


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We are!

StarStarStarStarStar I have been at this location multiple times, I ... —    (Patient since 2017)

I have been at this location multiple times, I have had a amazing experience each and every instance!


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WOW! Thanks for your loyalty!

StarStarStarStarStar Ever since I have discovered to Broadview Eye ... —    (Patient since 2016)

Ever since I have discovered to Broadview Eye Center, I will go nowhere else!


StarStarStarStarStar Wouldn't go anywhere else! —    (Patient since 2017)

Wouldn't go anywhere else!


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Thanks Karen!

StarStarStarStarStar Great place. Staff friendly, Drs knowledgeable ... —    (Patient since 2018)

Great place. Staff friendly, Drs knowledgeable & spend time explaining everything.


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Thanks for your feedback!

StarStarStarStarStar Wonderful staff, very thorough exam. Great sel... —    (Patient since 2018)

Wonderful staff, very thorough exam. Great selection of eyewear.


StarStarStarStarStar 1st time getting glasses —    (Patient since 2018)

I love my new glasses and the people there were great helping me find a pair that suits my personality!


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We love your new glasses too!

StarStarStarStarStar Quick service. Everything clearly explained. —    (Patient since 2016)

Quick service. Everything clearly explained.


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Thanks!

StarStarStarStarStar So far so good. Very attentive. Great attitude ... —    (Patient since 2018)

So far so good. Very attentive. Great attitude from everyone I interacted with. Quick turn-around on ordered glasses. Looking forward to exceptional future visits.


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Thanks for your feedback! We take it seriously.

StarStarStarStarStar Great service, great products! —    (Patient since 2017)

Great service, great products!


StarStarStarStarStar Wonderful service, quick and very friendly! —    (Patient since 2018)

Wonderful service, quick and very friendly!


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We CRAVE feedback so thank you for taking the time to give it!

StarStarStarStarStar Still Satisfied After All These Years —    (Patient since 2016)

I've been a patient and customer of Broadview Eye Center for many years. The entire office is personal, professional, passionate about delivering superior care.


StarStarStarNo StarNo Star Dr was great but was disappointed that when I w... —    (Patient since 2017)

Dr was great but was disappointed that when I wanted to pick out frames no one came to assist!


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Oh no! I'm so sorry you didn't have a great experience in our office. Sometimes we get busy and can't get to everyone right away but it's no excuse for bad customer service. My apologies. Dr. Nicolette Scott

StarStarStarStarStar Great office  —    (Patient since 2018)

Staff is very friendly and knowledgeable. The office is beautiful and calming.


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We put a lot of effort into creating a comfortable atmosphere. Thanks for noticing!

StarStarStarStarStar Everyone there seems to really enjoy their work... —    (Patient since 2016)

Everyone there seems to really enjoy their work. They are professional, knowledgeable and personable. The two doctors (owners) are incredibly smart and are very approachable. I never feel as though they are in a hurry to get to the next patient; and always spend enough time with me to answer all of my questions. I've been going there for more than 10 years, and have recommended my family and friends to them. Broadview Eye Center is an incredible place to do business.


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Thanks for the positive feedback!

StarStarStarStarStar Enjoyed my appointment with the professional an... —    (Patient since 2018)

Enjoyed my appointment with the professional and friendly staff.


StarStarStarStarStar New to Broad View Eye Center —    (Patient since 2018)

We transferred from another vision service company and are very happy with the way we were received. My wife is in a wheel chair and the examination room and process was designed to accommodate her without transferring to another seating arrangement. Examinations and subsequent prescriptions achieved both our needs.


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We are so glad that you and your family had a great experience. Thanks for the feedback!

StarStarStarStarStar Everyone was very helpful and went above and be... —    (Patient since 2016)

Everyone was very helpful and went above and beyond to take care of me


StarStarStarStarStar The office was very friendly with prompt servic... —    (Patient since 2018)

The office was very friendly with prompt service! It was a wonderful experience!


StarStarStarStarStar My experience at Broad View Center —    (Patient since 2018)

My glasses were broken. You temporarily fixed them, got me an eye appointment in an hour and a half, and ordered new glasses all within a few hours. You answered all my questions, I took a new test than didn't involve burning, yellow drops, burning, and plastics glasses to wear while driving home. I got to see up close my retinas


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Thanks! Yes we love the Optomap technology too!

StarStarStarStarStar I had an emergency and Dr. Weismar scheduled that  —    (Patient since 2018)

I had an emergency and Dr. Weismar scheduled me the same day and within 2 hours!! I had never seen him before and did not have any type of recommendation to see him. If you have a problem ai highly suggest you call hin. You will be totally happy. His office is beautiful and he has modern equipment. A very friendly staff as well and that is important too!!! Rating:AAAAAAAA++++++++!


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Dr. Wiersma is fantastic!

StarStarStarStarStar Absolutely love the staff here! They’re so frie... —    (Patient since 2017)

Absolutely love the staff here! They’re so friendly and helpful with me and my infant daughter who had to come to my appointment too. Dr. Wiersma is very nice and professional. I was in and out quickly and even got a rebate for my contacts!


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Dr. Wiersma is great!

StarStarStarStarStar Had a great first time experience at Broad View... —    (Patient since 2018)

Had a great first time experience at Broad View Eye Center this week! They were kind enough to get me in quickly - I needed help asap, everyone was so nice and took the best care of me. The office is beautiful, comfortable and so welcoming. I will be sure to return and share with others :)


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Thank you! So glad you had a great first experience in our office

StarStarStarStarStar Everyone was very helpful and super friendly  —    (Patient since 2018)

Everyone was very helpful and super friendly


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Thank you!

StarStarStarStarStar I had a generally wonderful experience. Fast an... —    (Patient since 2018)

I had a generally wonderful experience. Fast an efficient service with kind and professional employees.


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Thanks for the feedback!

StarStarStarStarStar Great Practice —    (Patient since 2016)

This is a 5 Star practice from the front desk to the doctors. They are all compassionate, caring and professional.


StarStarStarStarStar Very helpful, supportive response all the time... —    (Patient since 2016)

Very helpful, supportive response all the time.


StarStarStarStarNo Star My eyes were red and irritating me on a Friday ... —    (Patient since 2018)

My eyes were red and irritating me on a Friday and was fit in Friday and a follow up on Saturday. The doctors genuinely care and the entire staff is very welcoming and helpful.. Natalie is amazing and treats me like family. I will always com to Broadview eye center.


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Thanks for your feedback!

StarStarStarStarStar Always Recommend Broadview Eye Center. The bes... —    (Patient since 2016)

Always Recommend Broadview Eye Center. The best Doctors and the best Staff !


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We appreciate your feedback!

StarStarStarStarStar The new non-dilating equipment is wonderful! —    (Patient since 2018)

Great check up- the new non-dilating equipment is wonderful! Was prepared to walk home so I wouldn't be a hazard on the road, but thew new machine that replaces dilation is wonderful. Still had to walk home, but I could see to do it. Picked up some new readers. They weren't quite right when I left but the doctor set up an appointment to come back the next week to get an update on how they were working for me. Had to go back for that appointment and after we talked through what was wrong, he did a great job working with me to correct the problem and the readers are much better. Thanks for taking the time and letting me talk through what I needed. See you in a year.


StarStarStarStarStar All were very nice and polite.  —    (Patient since 2018)

All were very nice and polite.


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Thanks!

StarStarStarStarStar Everyone who works there is friendly and very h... —    (Patient since 2016)

Everyone who works there is friendly and very helpful. They are willing to help me, no matter the difficulties I have with my vision. Dr. Scott has always been great to work with knowing the special circumstances that there are with my eyes.


StarStarStarStarStar Erin Yasutake —    (Patient since 2016)

I love going to Broadview Eye Center!! The service is quick (like 20 minutes in and out if you aren't getting new frames) but I feel like they do a thorough job and the staff are not rushing to get you in and out. They are willing to take the time to answer questions, explain the tests they do, walk through the images they take and the results they are seeing. The staff are personable, easy to get along with, and I have never had a bad experience. Something that is really important to me, too, is that they make an effort to make sure the same doctor is seeing you each time you go in. While the staff all have access to my records and any person could see me, I am always given the option to stick with my doctor and I love that! The flexibility and stability are key to me. I have recently moved and have been trying to change most of my doctors to locations that are more local to my house but I am not willing to give up my Broadview Eye Center team because they are AWESOME!!


StarStarStarStarStar The office and doctors work hard to make things... —    (Patient since 2016)

The office and doctors work hard to make things right


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Thanks Linda!

StarStarStarStarStar Very, very happy with service and results of ey... —    (Patient since 2017)

Very, very happy with service and results of eye exam.


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Glad you had a good experience!

StarStarStarStarStar Your facility was very attractive and clean. V... —    (Patient since 2018)

Your facility was very attractive and clean. Very polite and professional staff. Dr. was incredible and was very helpful explaining and helping me with my eye pain. I look forward to my next visit to get new glasses.