Broad View Eye Center-Broadview Heights
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483
Reviews
Everyone was very pleasant and helpful.
May 25, 2023
I arrived 15 minutes early for my appointment to pick up my new sunglasses. I was taken immediately and fitted accordingly with a cheerful smile. They even tightened my daily glasses which I had previously purchased from them. Great new site.
May 25, 2023
Very friendly and attentive office staff. Dr. Josie Kosunik is the best!
May 24, 2023
* Random comment.. those chairs to the left, as you walk in the building, are crazy comfortable!!
May 23, 2023
Excellent care, even with a last minute appointment. I scratched my eye the week before my wedding and Broadview Eye Center took care of me immediately including running through a list of "just in case" items to have on hand if my eye doesn't clear up. After only 2 days of the prescription drops they gave me, I'm almost good as new. The doctor was so kind, and completely understood my urgency in needing to get this taken care of. 5 stars all around, highly recommend!
May 22, 2023
Everyone was friendly and knew their job!
May 19, 2023
From the time I walk in the door until I leave everyone treats me with care And kindness ! Dr. Kosunick Dr Scott Are both so profesional and helpful for all our needs these ladies are the best thats why We have been seeing them from the beging 19 yrs ago.
May 16, 2023
The staff is very friendly and helpful, even helping me pick out frames that looks good on me. It’s always a great experience when I go there.
May 15, 2023
DR.Scott was great. Will never go any where else for my exam. Learned alot about my eyes from her.
May 10, 2023
Very fast and efficient! Super thorough appointment but very quick! I recommend the retina scan! It was so cool to see my eyeballs like that!!!
May 4, 2023
Great service and friendly. Very helpful
May 1, 2023
Many friends have their own businesses they go to. Don't think about telling them about an Eye Center, unless they bring it up.
May 1, 2023
Received a friendly greeting up entering the store. Appointment was quick and complete.
May 1, 2023
Friendly, proficient and professional staff!
Apr 24, 2023
The entire staff was courteous and took the time to explain in detail results of testing. Very welcoming.
Apr 24, 2023
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Friendly staff. I liked that I was told what was going to happen, what to expect.
Apr 24, 2023
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Everyone was very friendly, easy to work with and I received my new contacts next day which I didn't expect but that was very nice.
Apr 21, 2023
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Friendly staff and Dr. Ashley was great.
Apr 19, 2023
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Top notch ppl, was able to work with my complex work schedule to fit me in
Apr 13, 2023
Staff was courteous and friendly in the process went smoothly
Apr 13, 2023
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From the person who greets you when you walk through the door to the technicians to the doctors to the people who make sure your glasses fit perfectly when they are ready, every member of the BVEC team is top notch. They are careful, competent, caring professionals. Will never go anywhere else.
Apr 12, 2023
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Very clean facility! Everyone was so kind and helpful. Great first experience
Apr 10, 2023
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They were all friendly and efficient! They made me feel very special!
Apr 8, 2023
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Broad View Eye Center and Doctor Kosunick are a great team that are efficient, professional and an overall pleasure to use for your eye care needs. The new office is beautiful as well!
Apr 7, 2023
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Broadview Eye Center is the BEST! ALL the staff is amazing. I've been seeing Dr. Kosunick for years and she has always taken good care of me. I wouldn't trust anyone else with my eyes! Laurie is also a rockstar and helped me pick out the most amazing glasses and prescription sunglasses. She knows what looks good and flatters face shape. All their frames are top of the line and amazing quality. I tell everyone to go there! No doubt I'll be a customer for life.
Apr 5, 2023
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Everyone that works in the office are friendly, knowledgeable, and thorough. They use state of the art equipment to give you the most comprehensive exam as possible
Apr 3, 2023
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Exxcellent service, friendly smiles and attentive staff
Mar 24, 2023
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Dr and Staff were courteous and pleasant to work with. The Broadview Hts facility is new and very clean and well maintained.
Mar 23, 2023
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Doc Scott and Dan, Great visit and service. Hoping you can find the out-of-stock frames I'm looking for, for my second pair. Thanks, Carl.
Mar 22, 2023
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Always very helpful and get me in if I need to see someone quickly.
Mar 22, 2023
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I took my daughter to get her eyes examined after a failed pediatric eye exam. The doctor was wonderful with her and explained very well why she did not pass the original exam and that she did not actually need glasses. Thank you again!
Mar 20, 2023
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The staff and Doctors at Broad View Eye Center were very welcoming, helpful, knowledgeable and great to work with.
Mar 19, 2023
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Friendly, great service.v Dr. Ashley was great.
Mar 18, 2023
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Fast, friendly, efficient. Dr Ashley and Daniel were a pleasure to work with.
Mar 18, 2023
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The staff at Broadview Eye Center are professional and highly qualified. The eye exam was thorough and the doctor explained everything and answered all my questions. Highly recommend!
Mar 16, 2023
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This was my second time using Broadview Eye Center. The staff is friendly and efficient, I was called to the exam room within a minute of arriving for my annual eye exam and was out the door in under an hour. Dr. Kosunick is great. She explains things well. I recommend Broadview Eye Center if looking for a new eye care place.
Mar 15, 2023
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It would have been nice if coffee was available while you wait especially if you have multiple family appointments
Mar 13, 2023
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I have been going to Broadview Eye Care for quite a few years now. The people are all very professional but also very caring!!
Mar 8, 2023
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Everyone there is so nice. They always make me feel welcome and important.
Mar 8, 2023
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Dr. Scott and the entire staff were so friendly, knowledgeable, and patient with my little guy William. Although we needed to be referred to an ophthalmologist, I will definitely recommend Broadview Eye Center to anyone needing eye services.
Mar 8, 2023
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Staff extremely nice! Thorough exam.
Feb 27, 2023
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Beautiful faculty, friendly staff, state of the art equipment, and Dr. Scott fully explains all exams and results. She makes you feel very comfortable.
Feb 24, 2023
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Prices are way way too high very very disappointed what I paid compared to other places. I actually was shocked but it’s too late I paid already
Feb 24, 2023
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Location, distance from where they live.
Feb 23, 2023
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The staff and doctors are great . I would highly recommend Broadview Eyecenter for any optical needs . They have a great selection of frames .
Feb 21, 2023
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Everyone was very nice and helpful!
Feb 20, 2023
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Very knowledgeable and helpful. If they didn’t know something they found out.
Feb 18, 2023
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Everything from scheduling, testing exam and fitting were well orchestrated. A very well oiled machine!
Feb 12, 2023
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Absolute great experience, the staff was fast, friendly, efficient and able to answer all my questions. Assisted with selecting a pair of glasses…..,thank you!
Feb 8, 2023
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Excellent everyone was great. Very impressed with your new facility
Feb 3, 2023
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Great experience with both the exam and eyeglasses consultation. Professional and welcoming staff. Open concept lobby was relaxing with wide selection of frames to choose from. Very satisfied! Thanks Lori!
Jan 31, 2023
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Eye testing was efficient and supported my optical needs
Jan 27, 2023
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Entire staff is great! The new digs are fabulous. Keep doing what you are doing. Thanks
Jan 26, 2023
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Daniel was very helpful A pleasure to have met him !
Jan 24, 2023
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I always get super service, and my questions are all answered. Received a couple of great ideas during my appointment with Dr. Scott to help with clearer vision.
Jan 23, 2023
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Very professional and knowledgeable! Highly recommend!!!
Jan 20, 2023
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good doctors & staff. very clean , lots of choices for frames. good location.
Jan 20, 2023
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5 Stars! Everyone is very welcoming and friendly. Definitely will recommend.
Jan 18, 2023
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I love Dr Scott! She’s absolutely wonderful, caring, personable, real. Debbie is friendly, fun, personable too. The people in the front part of the office, eeh not so much. Not very welcoming or making want to stay or come back. Things are much different than what they used to be like. I liked them the way they used to be: friendly and welcoming.
Jan 16, 2023
The staff was friendly and efficient, all tests were explained, and all questions were answered.
Jan 16, 2023
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The staff is very knowledgeable and carefully listens to your goals making meaningful suggestions. We never felt rushed which made the process very enjoyable
Jan 12, 2023
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I needed a last minute appointment due to eye pain and they said were able to squeeze me in. I love the new facility and everyone is so friendly always.
Jan 8, 2023
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I have been a patient at the Broadview Eye Center for several years and every visit has been a good experience. Appointments are easy to make. Once at the office, the staff is professional and courteous and Dr. Scott is a very nice person who takes the time to listen to her patients to insure your needs are met.
Jan 7, 2023
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Everyone at the Broadview Hts office, and the Berea office, are always professional and friendly.
Dec 24, 2022
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Friendly and competent with high tech equipment
Dec 22, 2022
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Efficient, friendly and caring staff.
Dec 21, 2022
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Great customer service! Had full exam and eyewear purchase in 46 minutes!
Dec 12, 2022
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My eyeglass prescription changed little. I was grateful for not being pressured into buying a new pair of glasses that I really didn't need. I also appreciated that I was taken at the time of my appointment. No need to wait.
Dec 10, 2022
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New facility looks great. Everyone professional and courteous!
Dec 9, 2022
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Very friendly and attentive all around. Very patient with answering all my questions.
Dec 8, 2022
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Dr. Josie is thorough, patient, and helpful. The Best. The clinic has a relaxing atmosphere. What I always notice and appreciate is every employee is happy to be there. They are all kind, helpful, positive and smiling! I’m always impressed.
Nov 23, 2022
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From the super easy, online appointment scheduler, to the friendly, knowledgeable staff, every aspect is wonderful. I really appreciate that they utilize the latest technology to examine and monitor eye health.
Nov 23, 2022
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Everyone is friendly and considerate. Tests are explained. Staff is helpful when glasses are selected with suggestions being made to minimize costs.
Nov 22, 2022
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I have been going to Broadview Eye Center for many years, it is always a Wonderful experience.
Nov 17, 2022
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Very professional and helpful with the purchase of lens.
Nov 17, 2022
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First visit.....very pleased with Dr. Ashley....she was thorough and explained things clearly....lovely new facility....great that there is now a machine that eliminates the need for drops to dilate eyes.....
Nov 17, 2022
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My son loved the office compared to our previous eye providers. Wonderful to have glasses able to be chosen right in the same spot.
Nov 17, 2022
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Very professional and impressive staff
Nov 16, 2022
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It’s always such a wonderful experience when I go into Broadview Eye Center.
Nov 16, 2022
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The time spent with patient seemed rushed.
Nov 14, 2022
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Highly recommend. No wait. Thorough exam. Great selection. Friendly and helpful staff.
Nov 9, 2022
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Everything was great! I love the new office!
Nov 9, 2022
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Everyone is super friendly and very accommodating! I’ve seen several of the doctors over the years and have been extremely happy with whomever I’ve seen.
Nov 2, 2022
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Very friendly and professiona staff
Oct 31, 2022
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The doctors and staff are amazing
Oct 31, 2022
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Amazing staff- fit me in for an urgent appointment!
Oct 29, 2022
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Getting a timely appointment was easy! The receptionist, nurse and doctor were friendly and knowledgeable! I highly recommended this practice!
Oct 28, 2022
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We just love Dr. Scott! She is patient and attentive. Our shy daughter really likes her and loves playing "games" during her exam. Our whole family sees her!
Oct 26, 2022
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I so appreciate the good eye care I have received over the past 15 years or so from the doctors and staff at Broadview Eye Care.
Oct 26, 2022
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All of the staff I interacted with were polite and very easy to talk to. Everyone was also pretty quick to help me get in and out, and I did not feel rushed at any point and time. The staff members that I had nothing to with, seemed to be very attentive to the people they were helping as well.
Oct 20, 2022
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The office staff are very professional and helpful. Every person I dealt with during my appointment took the time to listen, provided individual care, and answered questions. The office space is very clean and the atmosphere is pleasant and relaxing. The appointment registration procedure was a bit redundant, I was asked to provide the same information 3 different ways. Overall, the experience was great and I appreciated the attentiveness of the staff.
Oct 20, 2022
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Excellent experience as soon as you walk in. Very professional staff along with state of the art equipment made for a thorough & a quick exam.
Oct 19, 2022
Noel, is an outstanding assistant who possesses a strong background of experience. I was quite surprised she had been at eye center for only a few months. Her medical experience and customer relations demonstrates a strong work ethic and and is a great representative of Broadview Eye!
Oct 19, 2022
Very friendly. The appointment was quick and the staff super knowledgeable. We were in and out in just over a half hour!
Oct 19, 2022
Dr.Alquist and the dispensing optician that I saw were very friendly and knowledgeable. They answered any questions that I had, definitely would recommend this service!
Oct 15, 2022
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My experience has always been awesome. Great doctors and staff. Would highly recommend!
Oct 15, 2022
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Everyone in the office is so attentive and friendly! Dr. Josie is awesome! Very efficient and always answered any questions I had. Mora was also great at giving recommendations and finding the best options for your needs. Love this office!
Sep 26, 2022
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On time. Efficient. Smooth visit. Love the new offices as well.
Sep 22, 2022
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Great Doctors and attentive staff!
Sep 21, 2022
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Every step of the process was above and beyond expectations.
Sep 19, 2022
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Extremely professional with state of the art facility and the staff is very attentive and friendly.
Sep 19, 2022
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My husband and I couldn’t be happier with our experience! We will definitely recommend our friends and family to you!
Sep 19, 2022
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Great staff, super helpful and friendly!! Highly recommend!!
Sep 18, 2022
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The staff is fantastic and so accomodating.
Sep 17, 2022
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Friendly, competent staff. Nice facility.
Sep 16, 2022
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Here is my Google review: "An absolutely wonderful experience. I wish they could bring their approach to business & customer service to other markets. For example, I would so buy cars from them!!! Great place!!!"
Sep 15, 2022
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Everyone was professional, courteous and amiable.
Sep 14, 2022
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GREAT FIRST TIME EXPERIENCE , DR. JOSIE VERY PROFESSIONAL & CONCERNED WITH MY EYE HEALTH !!!! GO BUCKS !!!! OH !!!!
Sep 12, 2022
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Very professional operation. Staff is very friendly and quite helpful. I will pass this along to other relatives and friends. Very refreshing for a change. It’s nice to know customer service is still alive
Sep 8, 2022
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The staff was exceedingly professional and friendly. Took time to answer questions regarding all aspects of the visit.
Sep 6, 2022
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Staff is very friendly. Dr. Wiersma is great. Office is very clean/nice.
Sep 5, 2022
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My first impression was that there are fun people who work at this office. The doctor and staff all had great personality. I was impressed with the accuracy of the exam. The gentleman who figures out my insurance benefits helped me to get a pretty outstanding deal on new glasses.
Sep 5, 2022
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Everyone is friendly, warm and helpful. It feels more like meeting up with friends than having an eye exam. Dr Kosunick is caring and takes her time explaining your results so you never feel like a number on an assembly line. They are the best❤️
Sep 2, 2022
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The entire team is awesome! Laura, my technician explained everything I was going through very clearly. Dr. Nicolette Scott rocks it out! She is very thorough and professional and extremely friendly. Would highly recommend this practice to anyone.
Sep 2, 2022
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Great place. Would recommend this place to everyone.
Aug 31, 2022
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The staff was so friendly and funny! Had the best help picking out glasses!
Aug 27, 2022
Office staff is kind and professional ! Dr. kosunick is awesome!!
Aug 26, 2022
Everyone in the office was very friendly and helpful! Dr Scott was outstanding! Debbie was very personable and sweet.
Aug 24, 2022
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Wonderful staff. Excellent experience and would highly recommend to family and friends
Aug 15, 2022
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Everyone is very friendly and professional. They make me feel very comfortable and taken care of
Aug 11, 2022
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Nice people. Good care. Beautiful building. Very good service.
Aug 10, 2022
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Amazing facility with great docs!
Aug 3, 2022
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No problems, no waiting scheduling was easy.
Jul 29, 2022
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Easy to get an appt I needed on a Saturday. Entire staff very nice I’ve already recommended your eye center !
Jul 22, 2022
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Quick service right on schedule during my afternoon appointment.
Jul 22, 2022
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The building, staff and doctor were all great. All explained how the process worked and answered my questions with clear information. (Do not follow the GPS. The building is across from the Aldi's on 82.)
Jul 20, 2022
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I had such a great beginning experience with the staff. The doctor was great and everyone was so friendly. My issues came when I went to checkout. I was informed that my total was going to be $39 over my copay. I asked why it was so much and they said it was for the one eye machine that was not included with insurance. They did not inform me of this before or during the test, I was told when going to pay. The girl who did my testing told me this is the machine we use here and not that it was extra. I wouldn’t mind doing that and paying the extra but I think they need to be more transparent and not just expect you to do it without telling you it is extra. Very disappointed at not being transparent with patents on costs. Loved Dr. Scott and her student doctor Jenna!
Jul 15, 2022
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i have adjusted to my new lenses... Thanks
Jul 9, 2022
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Dr. Scott and her team are great. So glad I found them for my eye care.
Jun 29, 2022
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I was able to get in within the same day for an ocular issue. The problem was quickly diagnosed and I was on my way in under 45 minutes. The team at Broadview Eye Center is the best. Professional, friendly, quick.
Jun 16, 2022
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Friendly staff and great service! Was able to send me home with contacts the same day as my yearly eye exam! I will recommend this place to everyone.
Jun 14, 2022
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Love Broadview Eye Center!!! Everyone is welcoming, very friendly and helpful!
Jun 13, 2022
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The facility is beautiful. The people were very friendly and helpful. Very professional at the same time.
Jun 12, 2022
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Always pleased with the service, frame selection and prices.
Jun 10, 2022
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Great experience! Staff informative and accomodating
May 31, 2022
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An efficient, skilled, friendly facility.
May 27, 2022
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Very professional staff appointment on time pleasant surroundings very satisfied
May 27, 2022
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My visit to Broadview Eye Center was great. The safe was awesome and on time!
May 20, 2022
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Great job. Very through, courteous and professional.
May 15, 2022
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We had an excellent experience with Broad View Eye Center. My wife and I had back to back appointments with Dr. Alquist and since we didn't have child coverage that day, brought our 10 month old with us. While he is cute, I didn't even sense any apprehension or concern from the staff. They were very supportive and offered to let each of us know when the other was done with certain parts of the pre-exam and exam so we could swap back and forth watching our little one. As first time parents that recently moved to a new area, that accommodation meant so much. Dr. Alquist was outstanding and answered all my questions thoroughly. She was professional, and at the same time very approachable and kind in a way that put me at ease and felt confident in her clinical guidance. She also made sure to address my specific questions I had filled out on my pre-appointment paperwork. The office was clean and felt laid out in a way that again was professional but approachable. I would definitely recommend this practice to patients looking for an Optometrist and will be looking to schedule our little one soon for his first exam.
May 10, 2022
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Very pleased with our experience! Facility is very clean and modern. Dr. Sara and her staff were very kind and professional.
May 9, 2022
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Love the new facility! As always great service by everyone.
May 7, 2022
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My family has been going to Broadview Eye Center since we moved to the area nearly 20 years ago. They’ve always been excellent.
May 6, 2022
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Broad View Eye Center is the very best. I have been a patient there for close to 20 years. Everyone on the staff is extremely friendly, and Dr. Wiersma is like going to see an old friend. I’m also 100% confident that every time I go I’m getting a perfect prescription for my vision.
May 5, 2022
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New facility with modern decor and awesome equipment is great......professional 100%.
May 5, 2022
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The eye tech was very customer friendly & able to relate to my older teen . She was excellent at recommending frames that complimented his look and style !
May 5, 2022
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Very friendly staff and Doctor's
Apr 27, 2022
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My visit was a great experience. Jenna and Doctor Sarah were a great help and very professional. Would highly recommend.
Apr 25, 2022
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I was treated quickly and very efficiently
Apr 22, 2022
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Excellent service for me my wife will be picking her glasses up shortly
Apr 16, 2022
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Service is wonderful. The staff is friendly and knowledgeable. The office is clean, bright and well equipped.
Apr 10, 2022
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The people at Broad View Eye Center are kind, professional and efficient. I trust them with my eye health.
Apr 8, 2022
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From the moment that I checked in until I left I was treated courteously and in a timely fashion.
Apr 6, 2022
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Nice facility, very efficient, friendly and timely.
Apr 4, 2022
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I absolutely love the Broad View Eye Center. The new building is gorgeous. The staff is friendly and helpful. The doctors are always very informative and answer any questions you have. I highly suggest them to all my coworkers, friends, and family.
Apr 4, 2022
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Friendly staff. Clean office and lots of glasses to choose from. Doctors explained everything well! Lisa
Mar 31, 2022
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State of the art equipment with excellent Doctors and staff. Very professional and highly recommended.
Mar 28, 2022
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The service is always absolutely wonderful. Dr. Kosunik is the best. The product quality is top notch and, in the rare event there is an issue, they correct it immediately
Mar 24, 2022
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Saw me as an ER! Dr and staff so professional. I appreciated everyones help
Mar 23, 2022
I’m not happy with a new $25 fee I had to pay because I didn’t also buy frames. I just purchased the frames from you office 8 months ago and the prescription changed. So, I didn’t need new frames. It sounded like this $25 fee is for someone bringing in frames purchased from elsewhere. Regardless, it seems like I just handed you free money for nothing. I may not return just because of this.
Mar 23, 2022
First time visit.EVERYONE in the office was so nice. Already recommended then,😊
Mar 21, 2022
I am so grateful the updated technology that allows the doctors here to watch for signs of macular degeneration and glaucoma that I have a strong family history of. Everything is so non-invasive and I love that I don't have to have my eyes dilated. The staff is always super friendly and helpful.
Mar 18, 2022
Everyone is nice and not the least bit condescending.
Mar 14, 2022
Great experience. They made sure to find out all of my insurance options. I have not experienced such detailed support.
Mar 14, 2022
Very friendly and obviously happy team. Wonderful experience.
Mar 14, 2022
It was nice visiting the new facilities days after opening. The waiting area is bright, clean and open. Staff and doctors as usual are friendly and responsive to your requests and questions.
Mar 8, 2022
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I really enjoyed meeting Dr. Alquist for the first time - very positive and upbeat personality, professional, and answered all my questions & concerns very well. Really like your new digs too!
Mar 4, 2022
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If you like customer service go to Broadview Eye Center
Feb 26, 2022
From the start to the finish of my appt everyone was extremely nice and helpful.
Feb 25, 2022
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The people here are very friendly and knowledgeable. I trusted the employees and was made very comfortable.
Feb 23, 2022
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Very friendly staff and efficient
Feb 23, 2022
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Dr. Scott was both personable and professional. She did not rush through the appointment. The woman who did the pre-exam was also very nice and professional. The ladies out front make you feel welcomed. And, of course, Lori is simply the best!
Feb 19, 2022
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This was only my second time at an eye doctor and my first time at Broad View Eye Center and I would absolutely go back! The waiting area is beautiful, the initial examiner was pleasant and talked me through everything she did, and then Dr. Ashley was warm and welcoming and made me feel like she’d known me forever. We chatted before and during the exam and she answered my many questions. At no point did I feel like I was just another patient or did I feel rushed. Not only will I be back, but I will take my kids as they begin to need regular eye exams. I highly recommend the Broadview location of the Broad View Eye Center.
Feb 9, 2022
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Excellent service and fast!
Feb 7, 2022
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Entire team was very pleasant and helpful.
Feb 6, 2022
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Service was excellent and fast. The student doctor was outstanding!
Feb 4, 2022
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Awesome place. Nice people. Great eye care.
Feb 2, 2022
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They make everything convenient and easy to do - scheduling an appointment, filling out paperwork, and the appointment itself.
Jan 31, 2022
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When I booked the appointment, I downloaded a front and back copy of my vision coverage. When I went to book another appointment for a follow-up as I was leaving, the receptionist told me the eye coverage I had was not accepted at the Broadview location. I feel that should have been addressed prior to my appointment. I hope that my appointment will be covered by my medical insurance. The staff and Dr Wiermsa were all very friendly, but I feel someone overlooked my insurance. I don't carry insurance to pay out of pocket for appointments.
Jan 29, 2022
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Always a great experience. Everyone from the time you walk in are so friendly and helpful. I know my eye health is in great care. Thank you!!
Jan 27, 2022
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The eye doctors are super great. However, after the eye exam I just wanted my PD and my prescription so I can order glasses elsewhere (I don't have vision insurance and I'm not spending $200 on one pair when I can order 4 pairs elsewhere for the same price). They seem ticked off when I asked if they can measure my PD and I absolutely have always hated buying glasses from them because they pressure you. I will never order glasses here. It's bad enough I had to spend $200 out of pocket for an eye exam, "optional" picture of eye instead of dilation and $25 for them to tell me my PD. I think that's crazy! When I went to Visionworks it was $70 for an eye exam and they don't charge for extra things. Not sure if it's worth it or not, or any different than going elsewhere. I saw someone else in 2015 here and the told me I had early signs of glaucoma (at age 33)......this time they said nothing. Also, I know they are moving but the current office has never had an actual waiting room for the eye doctor and there are never enough seats. Overall, if you have great vision insurance than by all means it probably great for you. If not, then the only thing keeping me coming back is the awesome eye doctors and staff doing the pre-screening before exam.
Jan 24, 2022
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Such caring people! Everyone had a smile on their face and made me feel super welcome at my first appointment!
Jan 18, 2022
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Very nice atmosphere, besides how professional everyone was. Very impressed
Jan 14, 2022
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Brand new but immediately felt like I’d been coming here forever!
Jan 13, 2022
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I transferred over from a different office. The staff at Broad View Eye Center was helpful and very friendly. I came in to look at for a new pair of glasses and order contacts. I was impressed by the large selection of options. The young lady helping me was knowledgeable and attentive. She really took the time to help me find something I love.
Jan 10, 2022
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Greeting Cordial , Appointment wait only a few minutes, everyone very professional and considerate.
Jan 8, 2022
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Doctors and staff are fantastic. I would recommend Broadview Eyecare to anyone with optical needs
Jan 7, 2022
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Wonderful staff! Great service, I love this place❣️
Jan 3, 2022
This practice & the entire staff truly care about their patients. The professionalism sets it apart.
Dec 31, 2021
Everyone is kind, courteous, helpful, and friendly!
Dec 27, 2021
Broad View Eye Center is simply the best! Extremely professional, courteous and competent. They are the go to eye care center for Northeast Ohio!
Dec 17, 2021
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Both my boys need glasses. We are very satisfied with the services received here, and we will come back every year! Thank you, Dr. Ashley!
Dec 15, 2021
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The office is inviting, clean and spacious. Dr. Kosunis was very knowledgeable and friendly. Great selection of frames and pricing was in line with other providers.
Dec 9, 2021
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This visit was a pleasant and informative experience.
Dec 3, 2021
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Had a problem with red and irritable eyes for several weeks. Dr. Scott examined my eyes efficiently and knowledgeably, prescribed me prednisone drops for the virus and swelling in my eyes, and the drops are presently helping.
Nov 12, 2021
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Five stars for the entire staff.
Oct 21, 2021
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They are a Top Notch Eye care center. They made u feel welcome as soon as you walked in the door. The Staff and Doctors are very friendly and very knowledgeable about your eye care and needs
Oct 14, 2021
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Very friendly and comfortable office environment. The staff was cheerful and helpful and the office was beautiful and efficiently run.
Oct 14, 2021
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Never have to wait. Everyone in the office is willing to help with all your needs and very friendly!
Oct 12, 2021
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Everyone was great with my 8 year old daughter! She felt very comfortable.
Oct 11, 2021
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More testing is done than by my previous Eye Dr. from out on Cedar Rd. I attempted to do the previous survey, but I am guessing Norton bloced the use of the Button. Since it was bloced, I couldn't read it.
Oct 9, 2021
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Always convenient, available and professional. Broad View Eye Center has been taking care of my eyes for more than a decade, and I have never been disappointed. They are top notch professionals and use the latest technology to take good care of me. I have gladly recommended them to my family and friends.
Oct 1, 2021
Great experience with Dr. Sarah. Very personable and knowledgeable. Would recommend. Great selection of glasses.
Oct 1, 2021
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The diagnostic tools and discussion with the DO were great. Disappointed that after being told the Sillouette frames were in stock and I could pick out new frames at the time the appointment was scheduled only to find that once arriving they were not in fact in stock requiring me to come back for a second visit. A simple check before giving false information would have saved me time and an extra trip. It’s a big miss and not happy as getting away during the day for such visits requires careful planning.
Sep 30, 2021
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Thank you Dr. Scott! The new prescription has my vision better than ever. Really like the progressive lenses too.
Sep 14, 2021
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Great Doctors and fantastic staff-Thank you!
Sep 2, 2021
Dr Wiersma is amazing! Extremely personable, easy to relate to for those with high prescriptions, efficient, professional and makes your visit something to look forward to! Office staff are friendly, office is modern and a plethora of great glasses to chose from! Always a great experience
Aug 30, 2021
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Broadview Eye Center has been our trusted eye care provider for well more than 10 years.
Aug 29, 2021
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My rating for the optician is TEN PLUS PLUS but the technician was grossly and clearly incompetent, horrible, ineffective and incredibly slow and careless to me the CUSTOMER in forever filling mine and the optician’s grossly simple request for glasses. She was clearly grossly incompetent and even profoundly unapologetic for being grossly slow (for no apparent reason whatsoever) when all I wanted ate plain prescription eye and sunglasses. She constantly had to ask others her supervisor how to do her job and was totally indifferent to my objective which was to get her concocted and extremely circus of nonsense terminated. I was constantly and for extraordinary periods left there by myself just siting and forever waiting for NO OBVIOUS reason to me except she presently is totally incompetent in that job for ALL YOUR PATIENTS except those who have extra time to waste or make buying glasses into a major league sport of incredible and extraordinary nonsense. HER FOCUS WAS NOT AT ALL WHATSOEVER ON THE PATIENT NEEDS, WHEN THE CLIENT KNOWS EXACTLY WHAT HE DESIRES AND HAS NO SPEVIAL IR EXTRAORDINARY REQUESTS AND DORD NOT CARR WHAT THE COST IS THIS APPOINTMENT WITH THIS POORLY OR INCOMPETENTLY TRAINED EMPLOYEE SHOULD NEVER HAPPENED BY MANAGEMENT THERE
Aug 26, 2021
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I really appreciated how much everything was explained to me during my exam. The more modern technology was cool and I appreciated everything being explained. When I needed help picking out glasses, I got good advice. I would definitely continue using them!
Aug 23, 2021
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I am always impressed with the professionalism and compassion I see at Broadview Eye Center.
Aug 19, 2021
Top notch Doctors and a very pleasant and knowledgeable staff!! Highly recommend!!
Aug 18, 2021
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The optician spent a lot of time working with me to get my vision correct on my new glasses. I appreciated the time and care she spent.
Aug 8, 2021
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I am always treated with courtesy and professionalism when I visit your office.
Aug 6, 2021
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I would recommend, but my friends would complain about cost
Aug 1, 2021
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Great atmosphere, friendly staff, and a doctor who was very willing to patiently answer all of my and my son's questions!
Jul 23, 2021
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Everyone was really courteous and friendly.
Jul 21, 2021
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Phenomenal experience today. I can't tell you how overjoyed I am in the care, and experience that was rendered today. I had previous went to another vision company where the services rendered were unprofessional rude, and obnoxious. Everyone at Broadview Eye Center including Melissa, Debbie, Johnny, and Dr. Ashley were just awesome. I didn't get hardly anything with my last pair of eye glasses, but this time Johnny made it happen. I was pleased with the presentation, and professionalism Johnny exerted. Johnny is just awesome. I really appreciate how he goes the extra mile to save new clients money, and maximize there benefits. Your business has earned a lifetime customer, and as I expressed recommendations will be forthcoming for years to come.
Jul 18, 2021
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The service is explant. we tell everyone new to the area about the great service we receive.
Jul 15, 2021
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the guy selling frames needs to be a little less insulting. this is not New York City designer district where catty, sarcastic, cutting, and insulting comments are the norm. He totally turned me off. His insult to upsell technique! Ew! Assistants rushing patients through the process in a breathless pace and trying to pressure us into paying for services not covered by insurance instead of providing services is also a turn off. I'm sure you charge the full rate for an exam even though you won't dialiate 'due to covid'. This is something you should tell patients BEFORE they come it. There are such things as masks and rubber gloves and I am fully vaccinated so it's a non-issue. I used to love this place a few years ago but it is clear that someone has changed this from a patient service oriented eye care facility into a pure profit churning machine. yuk! It's a very pretty office and people are doing their best under tremendous pressure to churn people through. I feel sorry for them to have to work here.
Jul 12, 2021
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What an awesome place to do business. They make you feel like there working for me. Hard to find a place like this anymore. Thanks for all your help.
Jul 3, 2021
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Was very pleased with everyone. Dr. Scott was excellent.
Jul 2, 2021
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Very Friendly,Knowledgeable
Jun 30, 2021
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Great experience - Had to make an emergency appointment and they took me the same day. Very accommodating - very friendly and helpful and answered all my questions and concerns.
Jun 23, 2021
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Kayla was outstanding. She was courteous, friendly and knowledgeable .
Jun 19, 2021
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Johnny was awesome. Truly and great hep with my glasses selection
Jun 17, 2021
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Very pleased with BroadviewEye Center. The moment you go thru the door you're treated as a valued patient.
Jun 17, 2021
A full examination is provided with good explanation to everything. Staff and doctor very friendly and made you feel like they had the time to answer all your questions.
Jun 11, 2021
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The staff & atmosphere here is wonderful! From the second you make the appointment to the second you walk out of the office, you are given the best care! The staff here is so helpful with insurance, medical questions, picking out the right glasses frame for you (and being totally honest with you). I’ve been to other eye doctors before I started going here & I would recommend coming here before wasting your time else where.
Jun 10, 2021
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Every experience I have had with Broadview Eye Center, from the first person to greet me when I walk in to the last that says Thank You when I leave has been excellent.
May 28, 2021
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Always the best service at BROADVIEW Eye Center.
May 19, 2021
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The girl who helped me pick out my glasses was awesome. She spent a lot of time with me and this is office is always super clean !
May 12, 2021
The staff is always friendly and helpful. Good selection of frames. Great local town eye clinic!
May 8, 2021
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Staff are always friendly and helpful
May 7, 2021
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I was very impressed with the dr and staff at Broadview eye center . My questions were answered immediately and I was happy with the knowledge the dr possessed. I would highly recommend family and friends to check that place and I know they will feel the same way I do.
Apr 21, 2021
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Replacement lenses for my eyeglasses were made incorrectly and need to be redone now.
Apr 19, 2021
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I was recommended Broad View Eye Center by a coworker and loved it! The staff here is incredibly nice and sweet! They use the must up to date technology during the exam, some that I haven't even seen at other top facilities. Their choices in frames is massive for men and women.
Apr 17, 2021
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Dr. Weirsma is very thorough and detailed oriented. He takes his time and listens and provides honest opinions where you know he’s not focused on the money you spend, but your well being.
Apr 15, 2021
I love everything about this practice! Everyone - from the front desk, to the people who help you pick out your glasses, to the doctors - are very helpful, down-to-earth, and friendly. They really take the time to find out what your needs are, and treat you like a valued patient. You never feel like you are just a number.
Apr 8, 2021
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Overall, a very good experience.
Apr 1, 2021
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Five star Expensive but high quality
Mar 31, 2021
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Everyone was very nice and friendly. Was on schedule and very helpful picking out new glasses
Mar 27, 2021
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Enjoyed y visit. Still have pick up glasses
Mar 26, 2021
Dr. Scott and team are simply the best!! They have a genuine interest in my vision health and ensure all my questions are answered. Out of all my annual medical / dental visits, going to Broadview Eye Care is my favorite!
Mar 24, 2021
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I have worn glasses for nearly my entire life - for over 40 years - and contacts since I was a teen. This was hands down my best experience at an optometrist, and in the middle of a pandemic! I truly appreciated the safety and cleaning protocols they had in place, and the facilities were beautiful. But I was most impressed with the care I received. I learned more about my eyes and eye health during my one appointment with Broad View Eye Center than I have cumulatively at others over my life. They made the most out of my vision insurance and thoughtfully considered and responded to all my questions and concerns. I can't wait to go back and pick up my glasses!
Mar 22, 2021
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Fast, efficient, professional,
Mar 20, 2021
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My experience was awesome! I was nervous at first, which sounds silly for a 36 year old adult with a masters degree + another in progress, but other than 1 visit to a mall eye doctor (bc insurance) & 1 visit to an eye doctor in Oregon when I forgot my glasses in Ohio, I’ve seen my former eye doctor my entire life. However, this experience was great & I don’t know why I was nervous. Dr. Wiersma was very kind, patient, & happy to answer questions. I had some unusual questions that he seemed pleased to answer. He also discovered that my eyes have been over corrected for who knows how long! Lori helped me select 3 pairs of gorgeous new frames that I’m so excited about! She is the best! After my appointment, I posted a picture of the storefront on Snapchat to say how much I liked my experience. My cousin texted to tell me she goes here & sees Dr. Weirsma! The rest of my family will join as they’re due for appointments. I also love the lime green accents inside b/c it’s my fave color. :)
Mar 19, 2021
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I had an appointment with Dr. Josie Kosunick. When making my appointment I specifically requested this, but when I got to my appointment, I was seen by Dr. Ashley. She did just fine and was very nice and thorough, but nobody bothered to let me know that I would not be seeing Dr. Kosunick.
Mar 17, 2021
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Saw me quickly and were super friendly. Felt like the exam was very thorough and everyone seemed very trustworthy.
Mar 16, 2021
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My family has been going here since it opened. Through all the changes and growth, they continue to provide exceptional service. Each staff member is courteous and professional. Each doctor is equally compassionate and knowledgeable. I developed a detached retina and through the crisis my doctor handled it seamlessly and directed me to a surgeon the same day. I will always be their patient.
Mar 13, 2021
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I have known Dr. Josie and have been going to her for my eye care for over 20 years and she's always been very personable & professional and takes the time to take care of me. Always makes me feel special !
Mar 13, 2021
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Personal attentiveness was outstanding!
Mar 12, 2021
I left knowing my exam was thorough and complete and confident in the results. Every staff member was friendly and professional..
Mar 10, 2021
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Broadview Eye Center was very kid friendly, knowledgeable, quick and kind, during my child's appointment.
Mar 8, 2021
Great professional service!
Mar 4, 2021
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Wonderful service! A big thank you to the staff at Broadview Eye Center. My Dr. was very helpful with some special needs I had in my line of work as was Johnny. The stress of choosing new frames was alleviated and the process was fun. Thanks again for the kindness and efficient service extended. Gayle Powers
Feb 24, 2021
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Great people, always helpful and friendly, nothing is ever too much to ask. Have been our got to for the last 7 years.
Feb 22, 2021
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I love the fact the practice is so efficiently run and technologically at the leading edge of providing eye care.
Feb 20, 2021
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Been coming here with my family for 3 years, will keep coming. Never had any issues, service is fast and friendly. I’d recommend this place to anyone
Feb 19, 2021
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The staff is very professional. Office is very clean. Equipment seems to be top quality.
Feb 18, 2021
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Everyone there is so pleasant! Been going there for years and always receive the attention and care you would expect from a medical provider. The doctors always take the time to go over your exam results and if glasses or contacts are needed, they always make sure you are satisfied with your purchase before you leave!
Feb 18, 2021
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From the moment you walk in the door until you the moment you leave, each team member you encounter reflects the commitment to care, respect, kindness and quality as Drs. Josie, Nicolette and Doug. We are confident that we receive the best quality eye care from the doctors and best quality tech support and customer service from the others on the team. No one is ever too busy to answer a question, explain options or offer advice and they LISTEN. They pay attention to what you are saying and do all they can to meet your needs and exceed expectations.
Feb 18, 2021
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Staff is courteous, knowledgeable, and takes the time to answer any concerns that I may have.
Feb 13, 2021
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Literally the best experience my wife and I have had with an optometrist!! Dr. Kosunick was AMAZING with our son and the entire staff was just a blessing to work with. Couldn’t have asked for a better place to go to.
Feb 10, 2021
A great place to find a great pair of glasses. They offer a big selection of frames for everyone and the staff are very helpful.
Feb 5, 2021
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Excellent service and professionalism
Jan 21, 2021
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I would highly recommend this place for any of your eye care needs. Dr. Nicolette Scott took her time to listen to me and genuinely cared. Everyone I encountered at my appointment was professional and polite, the place was very clean and I appreciate their efforts to keep everyone distanced.
Jan 21, 2021
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Everyone was very friendly knowledgeable, and helpful
Jan 16, 2021
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The whole team was very professional. Their choice products was very wide. Their store was very clean including the bathroom. They clean each pair of glasses a person had touch.
Jan 16, 2021
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Everybody was pleasant, efficient and very good at their jobs. My problem was diagnosed quickly, a prescription called in and I was on the mend that night. I am very grateful
Jan 16, 2021
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Everyone is very professional and really listens to concerns.
Jan 14, 2021
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significantly exceeds expectations
Jan 11, 2021
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Everyone at the Broadview eye center was extremely helpful and knowledgeable. It was the first time I needed glasses and new nothing about what I needed or why my sight was getting worse. They took their time and explained everything to me about what their instruments where and what was going to happen. It was a very comfortable experience. Thank you Broadview eye center.
Jan 11, 2021
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Staff is very kind and made me very comfortable
Jan 1, 2021
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Very helpful staff. Knowledgeable doctor who took the time to ask questions and build rapport- Dr. Doug Wiersma truly cares about his patients and he knows his stuff. Thoroughly explained everything and made sure I had no unanswered questions before concluding appointment.
Dec 25, 2020
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Service is always great. They stand by their products.
Dec 24, 2020
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Always a pleasant experience and receive i quality care and advice.
Dec 24, 2020
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After years of going to another vision center, my 92 year old mother was ready for a change. Both my brothers family and my family use Broadview vision center so she decided she would try them out. Well she loved every part of the experiences and believe me that is hard thing for her to admit to. If they can please my mother they can please anyone.
Dec 24, 2020
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Excellent care and service!!!
Dec 23, 2020
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Large inventory and great assistance
Dec 21, 2020
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Easy to make appointment; friendly staff, fast, through service.
Dec 14, 2020
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Do to scheduling issues I had to change my appointment time. They were very accommodating. Service was great with a very friendly staff.
Dec 6, 2020
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Dr. Scott was wonderful with my 2 1/2 year old daughter. Dr. Scott was relaxed and very caring, took her time to get as much of an exam as possible. This was my daughter's first exam and so pleased it went well, thanks to Dr. Scott's wonderful way with youngsters. Thank you!
Dec 4, 2020
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Dr. Ashley was extremely kind and made going to the eye doctor very easy! She answered all my questions and made me feel comfortable.
Dec 2, 2020
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Broadview Eye Center is always impeccably clean. Staff is friendly and professional. State of the art exam equipment and great variety of frames.
Nov 20, 2020
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Very impressed with my daughter's first visit to see Broad View Eye Center! She found out at her appointment that her retina was detached. This was the first time going to the doctor by herself (she just turned 18). And they were so supportive and comforting to her! I cannot thank them enough! The doctor took the time to explain things. He had my daughter get me on the phone to explain everything to me too. And the staff sat in the room and made sure she was Okay to drive after hearing she needed surgery. Thank you SO much!
Nov 20, 2020
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I always recommend Broadview Eye Center to friends and new neighbors and they are never disappointed!
Nov 12, 2020
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This is a great team of people. They’re all just trying to help you and make sure that you have glasses that you like and get the correct prescription. Dr. Scott is our favorite. She really explains everything to me and my kids and truly cares:)
Nov 4, 2020
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Very, very happy with the customer service. Had a problem with my lense and they took care of it.
Oct 31, 2020
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The best eye care anywhere.
Oct 30, 2020
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Excellent service from the time we walked in the door! The Interaction between patients of all ages by the experienced doctors and their staff was remarkable.
Oct 26, 2020
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Everyone is so friendly and helpful. The office is very clean and well taken care of.
Oct 26, 2020
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Everyone on the staff is friendly & knowledgeable!
Oct 26, 2020
👍🏻👍🏻My experience was very professional and pleasant
Oct 26, 2020
I always look forward to my visit. Dr Scott is a kind compassionate doctor. Her office is state of the art and the entire staff deserves a 10!!
Oct 21, 2020
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My family has been going to Broad View Eye Center in Broadview Heights, OH since moving to the Cleveland area almost 17 years ago. Dr. Scott and the team have consistently been excellent, taking time to explain any issues and ensure that any questions we had were fully answered. No long waits, no rushed feeling - just a friendly, professional environment. We highly recommend the Broadview Eye Center team!
Oct 16, 2020
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Five star, the entire staff was fabulous, professional , courteous . If you need an eye exam you won’t be disappointed if you try Broadview Eye Center, Dr Josie Kosunick is so down to earth, she treats you like family 👀
Oct 15, 2020
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We have been going here for our eye exams and glasses for 3 years now and they are great.
Oct 10, 2020
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Dr. Scott is fabulous. - she listens to questions then explains thoroughly with a cheerful attitude.
Oct 10, 2020
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Female run practice and it shows, lots of sensitivity and thoughtful touches.
Sep 28, 2020
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The Doctor and all support people were very helpful and friendly! They explained clearly what the procedures were and what to expect.
Sep 28, 2020
Better than the Eye Doctor I had from 1990-about 2018 thanks to new Digital Products to use..
Sep 27, 2020
I found the staff very professional, but was a bit surprised that no one wore a lab coat, which to me is a symbol of cleanliness and hygiene.
Sep 26, 2020
Always a great experience at Broadview Eye Center. Very friendly and helpful front staff. The Doctors are always very thorough and take the time to answer and ask questions.
Sep 25, 2020
Very friendly staff and doctors.
Sep 19, 2020
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Dr. Kosunick is the very best, professional and knowledgable. Office staff is excellent as well.
Sep 17, 2020
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VERY PROMP AND PROFESSIONAL
Sep 16, 2020
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I was pleased with, and amazed at, the ( new to me) exam equipment and machines. I feel that I received an excellent eye exam and answers to my questions.
Sep 14, 2020
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Already sent. Posted on your FB page.
Sep 11, 2020
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I like the the texting and email reminders for appointments. Service is good I don't feel rushed by anyone..
Sep 9, 2020
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I had a very pleasant experience at Broad View Eye Center. They were super quick, kind, and informative. My provider answered all of my questions and was very helpful. They were very transparent in explaining what my insurance covered and did not cover. My only issue was that when I had asked about contact lenses, I was not informed about the extra fee associated to discuss contacts until the very end. Otherwise a great experience and I will certainly be back!
Sep 9, 2020
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Everyone is friendly and professional.
Sep 7, 2020
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Barely any wait time. Everyone was friendly and thorough. I was in and out if there very quickly even with taking time to pick out glasses. The glasses were ready within 30 minutes. Overall a great experience. Highly recommend!
Sep 5, 2020
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Exceptional service from a team of strong and knowledgeable women! Doesn't hurt that they are located right in the heart of Broadview Heights, just minutes from my residence. Nice selection of cool frames and able to apply insurance coverage easily.
Aug 29, 2020
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Everyone was helpful, prompt and informative! Lucky to have found this place since moving here from out of state!
Aug 24, 2020
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Exceptionally clean facility with COVID rules in place. Immediate contact made and waited less than 5 minutes. Moved to an office for initial exam and testing. Very fast. Afterwards waited less than 5 minutes for doctor. Everyone answered all my questions and were ready and willing to take more questions if necessary. Each person was SO pleasant. Their glasses pricing was fair. The only thing that took a long time was my choosing glasses from their assortment. I couldn’t choose and bought 2!!
Aug 22, 2020
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Tuesday was my very first visit and they all exceeded my expectations! Mellissa set the tone immediately by greeting and welcoming me very warmly the moment I walked in the door. Stephanie was my Technician and really put me at ease as she explained every action she was taking. Dr. Wiersma then took over! He was extremely reassuring and thorough in his approach. He is personable and very patient focused. Then the fun began with Janine! She made the new frames selection process so easy. She seemed to instinctively know what I’d like, and even more, what looked good. They offer a full service experience and I recommend them highly!
Aug 20, 2020
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I trust Broadview Eye Center with the vision care of my entire family. They are kind, caring, knowledgeable professionals. We are luck to have them in our community!
Aug 14, 2020
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Great experience! Very professional staff. No waiting and extremely organized. Thanks!
Aug 14, 2020
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Everyone is so kind and professional.
Aug 13, 2020
We trust Broadview Eye Center to provide the best eye care for our family. Dr. Kosunick and the rest of the staff are extremely competent and caring.
Aug 12, 2020
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I had a wonderful experience. I will definitely be referring my friends to Dr. Kosunick.
Aug 6, 2020
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Rating is 5+ Best staff, very courteous and helpful when purchasing frames.p
Aug 3, 2020
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Everyone that helped me was professional, pleasant and efficient. I am new to the area and glad to find this eye care center!
Aug 1, 2020
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Broad view Eye center has been great for my family. Appointments have been easy to schedule in a reasonable amount of time, have run on time, a very clean office taking necessary precautions, and friendly knowledgable staff. This is also the first office in my 20+ years of needing optical services who has presented me with the most information and choices regarding contact lenses. I have been going here for the past 3 years, and have had some of my family switch here too.
Jul 20, 2020
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Great service and attention as always. They all take their time and are patient with your care.
Jul 10, 2020
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Everyone there is very nice and very helpful, the assistant explained everything that was she was doing to my eyes and why it was being done. The doctor went over the pictures of my eyes and help me understand what was going on with them. She also let me know what I could expect my eyes in the future. It was a very pleasant experience. I would definitely recommend Broad View Eye Center to anyone.
Jul 8, 2020
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This was my first visit here and I was so happy with the experience. I feel really confident in my eye health now!
Jul 6, 2020
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I found your prices to be a bit on the high side
Jun 22, 2020
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This was my first time seeing Dr. Ashley, and I was very happy!
Jun 22, 2020
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Everyone was great. But frames are way to high priced.
Jun 22, 2020
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Dr. Sarah was very nice and down to earth! My daughter loved her, made her feel comfortable during her appointment.
Jun 15, 2020
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The facility and staff are wonderful! we are so happy with the care we received from the team.
Jun 8, 2020
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Everyone was very friendly, and both the doctor and the tech were thorough, informative, and personable.
Jun 8, 2020
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Very clean, appropriate use of masks - I always feel like they listen and want to make my 'viewing life' as good as possible.
Jun 8, 2020
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Dr. Scott is the best. She is very thorough, and patient answering all my questions. Kaitlyn is fantastic to work with when it comes to finding the right pair of glasses.
Jun 4, 2020
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I was a new patient and needed a new Rx for both contacts and glasses. I had questions about my prescriptions, but they made the process easy and fast. I was in and out and moving before you knew it. I am excited for my new glasses. They also sent me home with a trial set of contacts to ensure I am truly comfortable before making a choice! Thank you!
Jun 1, 2020
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Great Doctors, awesome staff, excellent service!
May 25, 2020
Been a patient there for years, after switching from another local place. Love the staff, service, prices and professionalism of Broad View Eye Center!
May 23, 2020
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Great Experience. I come right after BVEC just re-opened. I felt very safe and everything was very clean. Anything that was used/touched was immediately cleaned. Every single person there was nice including other patients. Well organized facility with all the latest and greatest technologies.
May 20, 2020
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Dr.Scott is amazing , Everyone in the office is so professional we have been coming to this office for a while now and never been disappointed . Thank you
May 19, 2020
Great Service. Everyone is so friendly.
May 18, 2020
Friendly staff and great Dr.’s!
May 15, 2020
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Great place, I have dealt with a number of different staff and doctors and they are all friendly, efficient and great at answering any questions I have. The office is spotless (even pre-COVID). Both my husband and I are patients here.
May 15, 2020
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I will continue to use The Broad Vieww Eye Center for my annual eye check-up and eyeglass purchase because I like the doctors and staff, the modern equipment and the cleanliness of their office.
May 14, 2020
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Great team, wonderful service
May 11, 2020
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From the moment I walked in, I felt very welcomed and was so impressed with the cleanliness and the professional atmosphere . I was impressed that the entire staff, especially under the circumstances of the virus, made sure all questions were answered.
May 9, 2020
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Nice friendly supportive knowledgeable
May 7, 2020
Excellent business model. Excellent knowledge and service. I am very pleased with the total experience.
Mar 19, 2020
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I have confidence that my vision health is in good hands with the doctors at Broad View Eye Center. I am very happy and comfortable with the care I receive when I am there. They take the time to answer all my questions.
Feb 27, 2020
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The doctor is so patient and professional.
Feb 24, 2020
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I love going here. Everyone is very friendly and helpful. They helped to make the eyewear selection process easy. Their opinions were very helpful.
Feb 21, 2020
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I had an emergency and was not established here. They were able to accommodate me and I was very pleased with the overall service
Feb 17, 2020
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I always have a wonderful experience at Broad View Eye Center! The staff is so friendly and knowledgeable. They have a state of the art office and a fantastic selection of glasses and sunglasses.
Feb 12, 2020
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Great care and comfort from tech assistant to doctor to fitting specialist. Frames on the expensive side, low to average number of frames to choose from but a stylish selection overall. Will return and recommend to others.
Feb 12, 2020
My wife and I are very pleased with the entire staff. They are very knowledgeable and helpful. We would recommend them very highly
Feb 7, 2020
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I would suggest that the Doctor's do not push the need to purchase eye glasses until all the testing results are in. And at this point, only make a recommendation. I felt that my doctor was pushing me into a new pair of glasses during the exam and not after it and that got me very upset. Especially since my prescriptions really did not change and when i sit in the chair and look at the chart on the wall with out glasses I can read the "16 line of letters. She was pushing me to buy glasses for distance. Thee was another conversation on my while waiting at the desk to pay that my wife WAS buying glasses and she was not after her exam. This is not appropriate.
Feb 5, 2020
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I have been a patient here for about 15 years and my family will never go anywhere else. They are personable and really care about their patients. Always an appointment I look forward to going to.
Jan 31, 2020
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Dr. Kosunick is wonderful. She really cares about her patients. Takes the time to answer any questions or concerns. She is very helpful and very detailed in her work. I have been a patent of hers for many years and would never see anyone else.
Jan 22, 2020
Our family has been going to Broadview Eye Center since they opened in Broadview Heights! We are very happy with all the Dra and staff! Great selection of glasses and contacts! Thanks for taking wonderful care of all of our families needs!
Jan 15, 2020
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I have always had a great experience at Broad View Eye Center. They front office staff is helpful, gives great feedback on frame styles that I pick out and the Doctors have been very helpful in answering all kinds of questions I have had. Dr. W really listened to my explanation of what I am seeing when I drive or work around the house and helping me to get just the right prescription for me - even after tweaking the house glasses. I just got my new driving glasses and I love them! I can see everything so clearly!! Woohoo! Thanks
Jan 10, 2020
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The staff at Broad View Eye Center has always been very accommodating and professional! They are knowledgeable & comprehensive in their field and have helped my family when ‘mini-emergencies’ have arisen in the past! We have & continue to recommend them to friends & neighbors.
Jan 8, 2020
Everyone is extremely professional and friendly, I always feel confident in the information given to me
Jan 5, 2020
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As I commented to Dr. Tran during my annual checkup, I LOVE your use of the most modern technology!!! I especially enjoy and am impressed with the photography that shows the condition of my inner eyes because it provides me with a feeling of quasi understanding and well being re: the condition of my eyes. The metaphorical "frosting on the cake" was the fact that I ordered my sets of glasses at ~ 8:45 am and they were ready for me to pick up prior to 11:30 the same morning. The overall experience with your office and your staff is nonpareil. Thank you!
Jan 4, 2020
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Broadview Eye Center always provides the utmost in courtesy and customer service.
Dec 23, 2019
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First visit to this practice, definitely not the last!!
Dec 19, 2019
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The absolute best Optometry in Ohio. I cannot imagine that anyone travels further to visit their Optometrists every year. We will keep coming back.
Dec 16, 2019
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Amazing experience, every time! Dr. Scott and her team are phenomenal. She and her staff are so professional but also extremely personal and efficient. The office is beautiful, welcoming and they have a great selection of eyewear. She is also wonderful with my kids, who are 9 and 2 1/2.
Dec 16, 2019
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Felt pressured to purchase additional services and upgrades.
Dec 11, 2019
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Everyone was very professional and courteous.
Dec 5, 2019
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Way to expensive, even with insurance it was $120 for a eye exam? That's crazy
Dec 5, 2019
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I love Dr,scott and staff at Briadview Rye center
Nov 28, 2019
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Very nice office, staff was very knowledgeable and friendly.
Nov 25, 2019
Dr. Josie Kosunick and her staff are amazing. They are true professionals! If you expect the best...call Dr. Anzalone at Broad View Eye Center.
Nov 22, 2019
Everyone here at Broadview Eye Center is friendly, courteous, nice and helpful. They always have a smile on their face making it a very warm and welcoming environment. I have been a patient here for a long time, and Dr. Scott is absolutely wonderful. She is very helpful and knowledgeable with any and all difficult situations. I absolutely love everyone who works there; they’re wonderful people.
Nov 15, 2019
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Great service. Very attentive. Love coming here!
Nov 15, 2019
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Very professional and friendly staff. I always recommend Broadview Eye Center to my family and friends.
Nov 6, 2019
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My visit was efficient and very professional. I appreciated the expertise of everybody I spoke with and the ease of appointment setting process. Overall, I would highly recommend!
Oct 28, 2019
Only first class professionals work here. I’ve been a customer at the Broadview location for more than 10 years, and I wouldn’t go anywhere else for an eye exam. They take excellent care of me and the other members of my family.
Oct 16, 2019
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Pleasant and helpful staff. Dr Scott is wonderful. Takes time to listen and gives straight answers.
Oct 5, 2019
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Please make sure to explain to patients that if you agree to a contact lens exam, in addition to your regular exam, it may cost a considerable amount extra. This should be done prior to the exam.
Oct 5, 2019
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The entire Team at Broad View Eye is amazing! They take great care of my family and we could not be happier. I highly recommend them to family and friends.
Oct 3, 2019
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I was totally impressed with the facility, staff and Doctor that examined my eyes. I've already told several of my family members and friends about Broad View Eye Center.
Sep 28, 2019
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Best Doctors who care about eye health!
Sep 25, 2019
very knowledgeable,smooth flow and customer satisfaction. Your staff did an excellent job of taking care of me.
Sep 20, 2019
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I found Dr. Wiersma to be quite pleasant and professional. My low ratings related to staff are not related to the doctor. My interactions with the Optician I believe her name is Aris were unpleasant. While I did have a particular frame in mind there was no effort on her part to assist me with other selections. I left and went to Eye Candy and bought 2 pairs of glasses.
Sep 16, 2019
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You appear to have the latest in equipment used for "vision testing", which makes you thorough in the exam.
Sep 11, 2019
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Very friendly, professional, and helpful!
Sep 6, 2019
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Both times I have been to Broadview Eye Center I have been pleased with the service and friendliness. I was very happy with Dr Scott and asked to see her on my next visit.
Sep 6, 2019
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Our family has been going to Broadview Eye Center for many years. The doctors and staff have always been excellent. We are fortunate to have you in our neighborhood.
Sep 5, 2019
I like that you send reminders of appointments via my e-mail
Aug 17, 2019
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Best eye care facility I have ever seen...hands down. So great with children!
Aug 17, 2019
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As always the people are fantastic as with Dr. Scott;
Jul 28, 2019
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Did not feel that tech that took care of me knew what she was doing.
Jul 26, 2019
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Incredibly friendly and helpful
Jul 22, 2019
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The entire staff in Broadview Heights is great...helpful, courteous and makes the patients feel very comfortable.
Jul 18, 2019
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The office was great, the staff my amazing, and the ophthalmologist treated me like an equal.
Jun 3, 2019
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Super friendly and professional staff.
May 31, 2019
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I love Dr Kosunik and the support staff is friendly and helpful!
May 18, 2019
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User friendly. The staff was very nice. The whole visit went very well! Will definitely go back.
May 15, 2019
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Dr. Kosinek and staff are well versed in their specialties. And they are kind and efficient. All the people I came in contact with were very friendly. It is a pleasur to visit here yearly.
May 13, 2019
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I've been going to Dr. Scott at Broad View Eye Center for 14 years. The staff is always pleasant and efficient. I never have waited more than a few minutes. Dr. Scott doesn't rush the appointment and thoroughly explains everything. Wouldn't go anywhere else!!
May 8, 2019
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I've been going to Broad View Eye Center for several years now. The staff is always polite and helpful. Doctor Scott is personable and thorough. I wouldn't trust my eye to anyone else.
May 2, 2019
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This is a beautiful facility, excellent eye doctor and the best staff.
Apr 14, 2019
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I had an excellent experience with Dr, Wiersma. He took all the time necessary to answer my questions fully. The staff I interacted with was professional and friendly. Their equipment is the most modern I've seen, enabling them to take the most accurate measurements possible, which leads to the most accurate prescription possible. I have confidence in their work.
Apr 4, 2019
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Broadview Eye Center's personnel are professional, courteous, knowledgeable and punctual. They have a wide variety of glass frames to choose from.
Mar 29, 2019
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I had a great experience, and would definitely recommend to friends.
Mar 28, 2019
Excellent customer service!
Mar 22, 2019
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I’m a little upset that a pair of glasses was supposed to be on hold for me, so when I can in for my exam all that had to be done was to add my prescription in and the girl that was supposed to hold them did not and I had to go elsewhere to try and find a pair.
Mar 18, 2019
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The team at Broadview Eye Center is top notch. They always make my family feel welcome, go above and beyond to answer all our questions, and provide quality eye exams and glasses. I highly recommend them!
Mar 11, 2019
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The office was clean and warm with a scented fragrance. Dr. Scott was thorough in her explanation to my questions, and a pleasure to meet.
Mar 5, 2019
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I always enjoy getting an eye exam at Broad View Eye Center. The staff is very friendly and helpful. I never have to wait long, which is really nice since I usually go during my lunch break from work.
Feb 13, 2019
Great staff with great advanced technology!
Feb 6, 2019
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Very professional and the staff was great! Everyone was helpful and friendly!
Jan 30, 2019
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Doctor Douglas Wiersma is great!
Jan 28, 2019
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$200 for an eye check up, 15 minutes to tell me my vision correction has essentially not changed. A bit steep for the value of what I received, in my opinion.
Jan 14, 2019
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Everyone at Broad View Eye Center in Broadview Heights is pleasant and very welcoming.
Jan 11, 2019
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Our entire family have been going to Broadview Eye Center in Broadview Heights since right when it opened! We all love our Eye Drs and their staff. The Robinson Family
Jan 9, 2019
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The staff treats like a real customer which I a great thing these days. I always get the best help too. My in-training induction staff, doctor and sales staff did really great
Jan 9, 2019
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Very Friendly Staff and excellent care. The Dr's in this practice are great to deal with and very thorough.
Jan 8, 2019
THEIR GREAT THERE. THAT SUM'S IT UP. A 10 OUT OF 10.
Jan 7, 2019
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Staff and environment is professional and customer focused.
Dec 28, 2018
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I had an issue and was able to speak directly with my Dr. early in the morning before BEC was even open. She scheduled me an appointment as soon as they opened and I was out in 20 minutes. It could not have been easier. The service was outstanding and I couldn’t be happier with Dr. Kosunick.
Dec 28, 2018
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Love the friendly staff and excellent service!
Dec 17, 2018
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Always a pleasure coming for an appointment. Definitely glad I am a patient.
Dec 14, 2018
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Beautiful and clean facility. Friendly and knowledgeable staff. Trustworthy doctors that take their time and answer questions patiently. Would highly recommend Dr Weirsma.
Dec 13, 2018
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Great experience, staff very knowledgeable and attending. I will recommend to friends and family who are looking for thorough eye exam and or lens fitting
Dec 10, 2018
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Had to get in quickly due to an eye injury, and was treated promptly! The staff are very considerate and Dr. Scott explained everything she was doing as she proceeded.
Nov 30, 2018
Dr. Scott and her staff are welcoming and very through .
Nov 29, 2018
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I love every thing about your facility: front office staff and lobby space, the technicians who run the initial testing and of course the doctors.
Nov 16, 2018
My first eye exam was a breeze. They explained all the procedures very well. Very thorough. Friendly folks.
Nov 11, 2018
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Everyone in the office is so friendly and professional. It's like they are good friends!
Nov 10, 2018
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I have been at this location multiple times, I have had a amazing experience each and every instance!
Nov 9, 2018
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Ever since I have discovered to Broadview Eye Center, I will go nowhere else!
Nov 7, 2018
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Great place. Staff friendly, Drs knowledgeable & spend time explaining everything.
Nov 6, 2018
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Wonderful staff, very thorough exam. Great selection of eyewear.
Nov 5, 2018
I love my new glasses and the people there were great helping me find a pair that suits my personality!
Oct 31, 2018
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Quick service. Everything clearly explained.
Oct 26, 2018
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So far so good. Very attentive. Great attitude from everyone I interacted with. Quick turn-around on ordered glasses. Looking forward to exceptional future visits.
Oct 26, 2018
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Great service, great products!
Oct 25, 2018
Wonderful service, quick and very friendly!
Oct 13, 2018
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I've been a patient and customer of Broadview Eye Center for many years. The entire office is personal, professional, passionate about delivering superior care.
Oct 11, 2018
Dr was great but was disappointed that when I wanted to pick out frames no one came to assist!
Oct 10, 2018
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Staff is very friendly and knowledgeable. The office is beautiful and calming.
Oct 6, 2018
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Everyone there seems to really enjoy their work. They are professional, knowledgeable and personable. The two doctors (owners) are incredibly smart and are very approachable. I never feel as though they are in a hurry to get to the next patient; and always spend enough time with me to answer all of my questions. I've been going there for more than 10 years, and have recommended my family and friends to them. Broadview Eye Center is an incredible place to do business.
Oct 5, 2018
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Enjoyed my appointment with the professional and friendly staff.
Oct 3, 2018
We transferred from another vision service company and are very happy with the way we were received. My wife is in a wheel chair and the examination room and process was designed to accommodate her without transferring to another seating arrangement. Examinations and subsequent prescriptions achieved both our needs.
Oct 1, 2018
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Everyone was very helpful and went above and beyond to take care of me
Oct 1, 2018
The office was very friendly with prompt service! It was a wonderful experience!
Sep 21, 2018
My glasses were broken. You temporarily fixed them, got me an eye appointment in an hour and a half, and ordered new glasses all within a few hours. You answered all my questions, I took a new test than didn't involve burning, yellow drops, burning, and plastics glasses to wear while driving home. I got to see up close my retinas
Sep 18, 2018
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I had an emergency and Dr. Weismar scheduled me the same day and within 2 hours!! I had never seen him before and did not have any type of recommendation to see him. If you have a problem ai highly suggest you call hin. You will be totally happy. His office is beautiful and he has modern equipment. A very friendly staff as well and that is important too!!! Rating:AAAAAAAA++++++++!
Sep 8, 2018
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Absolutely love the staff here! They’re so friendly and helpful with me and my infant daughter who had to come to my appointment too. Dr. Wiersma is very nice and professional. I was in and out quickly and even got a rebate for my contacts!
Aug 31, 2018
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Had a great first time experience at Broad View Eye Center this week! They were kind enough to get me in quickly - I needed help asap, everyone was so nice and took the best care of me. The office is beautiful, comfortable and so welcoming. I will be sure to return and share with others :)
Aug 30, 2018
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Everyone was very helpful and super friendly
Aug 17, 2018
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I had a generally wonderful experience. Fast an efficient service with kind and professional employees.
Aug 17, 2018
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This is a 5 Star practice from the front desk to the doctors. They are all compassionate, caring and professional.
Aug 10, 2018
Very helpful, supportive response all the time.
Aug 9, 2018
My eyes were red and irritating me on a Friday and was fit in Friday and a follow up on Saturday. The doctors genuinely care and the entire staff is very welcoming and helpful.. Natalie is amazing and treats me like family. I will always com to Broadview eye center.
Jul 30, 2018
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Always Recommend Broadview Eye Center. The best Doctors and the best Staff !
Jul 26, 2018
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Great check up- the new non-dilating equipment is wonderful! Was prepared to walk home so I wouldn't be a hazard on the road, but thew new machine that replaces dilation is wonderful. Still had to walk home, but I could see to do it. Picked up some new readers. They weren't quite right when I left but the doctor set up an appointment to come back the next week to get an update on how they were working for me. Had to go back for that appointment and after we talked through what was wrong, he did a great job working with me to correct the problem and the readers are much better. Thanks for taking the time and letting me talk through what I needed. See you in a year.
Jul 25, 2018
All were very nice and polite.
Jul 18, 2018
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Everyone who works there is friendly and very helpful. They are willing to help me, no matter the difficulties I have with my vision. Dr. Scott has always been great to work with knowing the special circumstances that there are with my eyes.
Jul 18, 2018
I love going to Broadview Eye Center!! The service is quick (like 20 minutes in and out if you aren't getting new frames) but I feel like they do a thorough job and the staff are not rushing to get you in and out. They are willing to take the time to answer questions, explain the tests they do, walk through the images they take and the results they are seeing. The staff are personable, easy to get along with, and I have never had a bad experience. Something that is really important to me, too, is that they make an effort to make sure the same doctor is seeing you each time you go in. While the staff all have access to my records and any person could see me, I am always given the option to stick with my doctor and I love that! The flexibility and stability are key to me. I have recently moved and have been trying to change most of my doctors to locations that are more local to my house but I am not willing to give up my Broadview Eye Center team because they are AWESOME!!
Jul 17, 2018
The office and doctors work hard to make things right
Jul 10, 2018
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Very, very happy with service and results of eye exam.
Jul 2, 2018
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Your facility was very attractive and clean. Very polite and professional staff. Dr. was incredible and was very helpful explaining and helping me with my eye pain. I look forward to my next visit to get new glasses.
Jul 2, 2018