Dr. Ted Brink & Associates at Cobblestone Village

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Reviews

StarStarStarStarStar The doctor showed compassion and patience with ... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

The doctor showed compassion and patience with my son.


StarStarStarStarStar The doctor was personable, very knowledgeable a... —    (Patient since Fri Nov 25 00:00:00 MST 2016)

The doctor was personable, very knowledgeable and explained everything in detail to me. He also told me how to prepare for the next step - Cstaract surgery. I would definitely recommend him and this office.


StarStarStarStarStar Well Pleased With My Eye Care —    (Patient since Fri Dec 02 00:00:00 MST 2016)

My last three annual eye examinations have been at the Dr. Ted Brink & Assoc. Clinic in St. Augustine. My satisfaction level can be gauged by the fact that I return each year! I have been impressed and entirely satisfied with the level of care I have received and by the throughness and competence of the staff.


StarStarStarStarStar Staff was quick and friendly. Any questions I h... —    (Patient since Wed Nov 08 00:00:00 MST 2017)

Staff was quick and friendly. Any questions I had they answered and made sure I was helped as much as possible


StarStarStarStarStar Everyone was great and helpful.  —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

Everyone was great and helpful.


StarStarStarStarStar Service was quick and efficient. —    (Patient since Fri Nov 03 00:00:00 MDT 2017)

Service was quick and efficient.


StarStarStarStarStar Professional staff, very personable. I will def... —    (Patient since Sat Oct 14 00:00:00 MDT 2017)

Professional staff, very personable. I will definitely continue to come back and refer. They saw me at the appointed time with no long wait. My 10 year old daughter had a great experience as well so they are also good with kids.


Reply

We are so happy you had a great annual exam with us!!! We are looking forward to seeing you and your daughter next year! Give us a call if you have any questions!

StarStarStarStarStar Gail —    (Patient since Wed Oct 11 00:00:00 MDT 2017)

Dr Thiele and staff were professional and friendly. I was seen at the time of my appointment. Would highly recommend:)


StarStarStarStarStar Always the best exam and always crrect —    (Patient since Thu Oct 12 00:00:00 MDT 2017)

Always the best exam and always correct


StarStarStarStarStar  —    (Patient since Tue Oct 10 00:00:00 MDT 2017)

Very professional and friendly staff. Dr Thiele has a direct, no-nonsense approach. But takes the time to fully explain everything and answer any questions. Also like the convenience of on-line scheduling.


StarStarStarStarStar  —    (Patient since Sat Oct 07 00:00:00 MDT 2017)

Great friendly staff, Eye doctor did a great job explaining the exam results. Very friendly, easy to talk with, patient.


StarStarStarStarStar great eye exam very profession  —    (Patient since Thu Feb 16 00:00:00 MST 2017)

great eye exam very profession


Reply

We are happy you had a great experience with your annual eye exam! We are looking forward to seeing you next year! If you have question or need our service sooner then your yearly appt feel free to call the office

StarStarStarStarStar  —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

Excellent. Took the time to explain everything in detail and answered all questions.


Reply

We are happy you had a great experience with your annual eye exam! We are looking forward to seeing you next year!

StarStarStarStarStar Efficient in every way! Great customer service ... —    (Patient since Sat Sep 16 00:00:00 MDT 2017)

Efficient in every way! Great customer service and dedication to eye health


Reply

We are so happy that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office! It was a pleasure seeing you!

StarStarStarStarNo Star Too many reminder of appts, i rcvd 2 phone call... —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Too many reminder of appts, i rcvd 2 phone calls and 2 texts in less than a week.


StarStarNo StarNo StarNo Star Hidden charge ruined my experience. —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

The staff is very friendly and the doctor was very attentive. I was pleasantly surprised by how courteous everyone was. Unfortunately when it came time to pay, the bill was quite a bit higher than the copay I expected (not counting the expected price for purchasing actual contact lenses). The difference in my expectation and reality was due to a completely separate charge for a Fitting, added on to the existing charge for an exam. Perhaps that is the common approach to billing, but my previous experiences considered the exam and fitting a single item and thus a single charge. I will be looking elsewhere next year.


StarStarStarStarStar Great service and the Dr. Really knew and addre... —    (Patient since Tue Aug 22 00:00:00 MDT 2017)

Great service and the Dr. Really knew and addressed my concerns


StarStarStarStarStar Everyone was so professional and patient with m... —    (Patient since Tue Aug 15 00:00:00 MDT 2017)

Everyone was so professional and patient with me learning to wear contacts and the Dr. was so gracious in answering all of my questions. This is definitely where I will continue to be seen!!


StarStarStarStarNo Star Your appointment reminder system is a bit aggre... —    (Patient since Thu Aug 03 00:00:00 MDT 2017)

Your appointment reminder system is a bit aggressive. Daily phone calls, emails, and texts to confirm is overkill for most people, I would imagine. But, I am glad you send the confirmation notices to avoid forgetting.


StarStarStarStarStar Friendly and knowledgeable staff —    (Patient since Sat Jul 22 00:00:00 MDT 2017)

Very great staff and the doctor was very informative with my daughter showing her exactly what he was looking at. Honestly this was the best place I couldve taken my daughter. We were both very pleased.


Reply

It was a pleasure to see Vittoria for her annual eye exam! We are very happy that you and her had such a great experience! Looking forward to you both coming in next year for your annual eye exam!

StarStarStarStarNo Star Staff was friendly, courteous ... —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

Staff was friendly, courteous, knowledgeable and helpful.Very good selection of frames in both styles and types.


StarNo StarNo StarNo StarNo Star I was very disappointed in the lack of communic... —    (Patient since Sat Jul 15 00:00:00 MDT 2017)

I was very disappointed in the lack of communication about money.


StarStarStarStarStar Friendly and efficient  —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

I was pleased to be able to walk in, get my insurance copied and entered into my record, my prescriptions checked, and right into the exam. I didn't wait any place through the appointment. Everyone was friendly and efficient. Thanks.


Reply

We are very happy to hear you had a great experience with us! Looking forward to seeing you next year for your annual eye exam!

StarStarStarStarStar  —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

Very efficient, nice help


StarStarStarStarStar Walked in and got an appointment the very next ... —    (Patient since Sun Jun 25 00:00:00 MDT 2017)

Walked in and got an appointment the very next day. Appointment was on time and comprehensive.


StarStarStarStarNo Star Staff were friendly , and enjoyed the visit t... —    (Patient since Sat Jun 17 00:00:00 MDT 2017)

Staff were friendly , and enjoyed the visit to the eye doctor . When purchasing my glasses the assistant was very good at looking out for my purchase , and what worked best for me .


Reply

Thank you kindly for the wonderful response! We are very happy your had a great experience! Looking forward to seeing you next year!

StarStarStarStarStar Very prompt and attentive service. In and out ... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Very prompt and attentive service. In and out in no time.


StarStarStarStarStar Dr. Scott was professional and explained examin... —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

Dr. Scott was professional and explained examination in full detail.


StarStarStarStarStar It is so refreshing to deal with proffesionals ... —    (Patient since Sun Apr 23 00:00:00 MDT 2017)

It is so refreshing to deal with proffesionals with excellant cudtomer service skills. Jordan is so knowledgeable and helpful. All the team i have met with have been truly exceptional


StarStarStarStarStar The online appointment setting was so easy...I ... —    (Patient since Wed Jun 07 00:00:00 MDT 2017)

The online appointment setting was so easy...I just went in and they took care of everything. The equipment is state of the art. The actual eye appointment went so smooth. Purchasing my glasses was so easy as well. Waiting 2 weeks will be hard, I didn't realize It took so long to get them in. All in all it was a great experience.


Reply

Mrs. Chaney it was a pleasure to see you again this year for your annual eye exam. I do apologize about the glasses, Lenscrafters is actually separate from Dr Ted Brink & Associates. But I can tell you a little secret. "Normally they come in way faster then 2 weeks". They just tell costumers that amount of time because they have to. You will more then likely get them with in 7 days business days. Cant wait to see how they look on your glasses look on you. If you have any questions or concerns please feel free to call our office. Hope you have a great year and look forward to seeing you next year. Don't wait 5 more this time!!:)

StarStarStarStarStar Great team! —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

Very pleasurable appointment from start to finish! Doctor and staff were professional and friendly which turned out making this somewhat dreaded appointment into a really nice morning!


Reply

We are very pleased that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office!

StarStarStarStarStar Couldn't ask for someone better!  —    (Patient since Thu May 25 00:00:00 MDT 2017)

He made me feel so comfortable. He was friendly and caring, he did not mind my questions, reminded me a lot of my first eye doctor who I adored! I had to stop going to my first because he was a little to far away, but I think I have now found someone who can fill those shoes perfectly.


Reply

We are very pleased that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office!

StarStarStarStarStar Best eye care center I ever been to!  —    (Patient since Thu May 11 00:00:00 MDT 2017)

I went there last week for an eye exam with Dr. Scott Theile and he was amazing! The staff were equally amazing! I was very scared because I found out I have an aggressive cataract (I'm only 29years old) so I was about in tears but the Dr. took his time explain everything to me including treatment which turned out to be great news for me. I will HIGHLY recommend this place to my friends and family and any one else looking for a place to go.


StarStarStarStarStar Great service and excellent eye doctor. Very fr... —    (Patient since Thu May 11 00:00:00 MDT 2017)

Great service and excellent eye doctor. Very friendly and knowledgeable. Made my experience getting contacts for the first time an enjoyable one. Would definitely recommend.


Reply

We are so very pleased you had a great experience for your annual eye exam. We are very happy to hear that you had a great visit with us and your first time with contacts went well!! It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarNo Star LOVE IT AND AND QUICK WHEN I VISIT. —    (Patient since Thu Apr 27 00:00:00 MDT 2017)

LOVE IT AND AND QUICK WHEN I VISIT.


StarStarStarStarStar Kept the appointment time that's a major plus ... —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

Kept the appointment time that's a major plus All I the staff were very friendly The doctor was enthusiastic about his chosen professional


StarStarStarStarStar Everyone was great and very friendly —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Everyone was great and very friendly


StarStarStarStarStar The technician has excellent customer service s... —    (Patient since Sun Apr 09 00:00:00 MDT 2017)

The technician has excellent customer service skills. He was very knowledgeable and answered all my questions. The doctor I saw was very nice and made you feel comfortable


Reply

It was a pleasure to see you for your annual exam. Don't hesitate to call us if you need anything. If not we look forward to seeing you next year for your annual Yearly Exam. Thank you for putting your trust in our care.

StarStarStarStarStar Friendly, courteous, organized and efficient.  —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

Friendly, courteous, organized and efficient.


Reply

We are very pleased that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office!

StarStarStarStarStar  —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

Always on time. Very thorough in your exam.


Reply

We are very pleased that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office!

StarStarStarStarStar Very professional .. —    (Patient since Fri Mar 31 00:00:00 MDT 2017)

Dr. Brink is very professional and always makes me feel very comfortable. Very Happy .


StarStarStarStarStar Great service and selection! —    (Patient since Sun Mar 26 00:00:00 MDT 2017)

Great service and selection!


Reply

We are very pleased that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office!

StarStarStarStarStar This team is amazing! I just moved here and was... —    (Patient since Sat Mar 18 00:00:00 MDT 2017)

This team is amazing! I just moved here and was in a jam and needed an emergency visit. They managed to squeeze me in, and when I arrived I was luck enough to be seen right away! I will be a returning patient. Thank you so much for the care and comfort!!!


StarStarStarStarStar Excellent and professional customer service. —    (Patient since Sat Mar 18 00:00:00 MDT 2017)

Excellent and professional customer service.


Reply

We are very pleased that you had a great experience for your annual eye exam! We hope to see you again next! Any questions, do not hesitate to contact our office!

StarStarStarStarStar Staff is very professional AND friendly! —    (Patient since Tue Mar 07 00:00:00 MST 2017)

Staff is very professional AND friendly!


Reply

We are so very pleased you had a great experience for your annual eye exam. Thank you for choosing us for your optical needs and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you have any questions We are always here for you!

StarStarStarStarStar The entire staff was was extremely friendly and... —    (Patient since Sat Mar 04 00:00:00 MST 2017)

The entire staff was was extremely friendly and helpful. My experience was outstanding!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions!!

StarStarStarStarStar Courteous and efficient —    (Patient since Fri Mar 03 00:00:00 MST 2017)

Everyone was very courteous. Dr. Thiele was efficient and answered my questions thoroughly.


Reply

It was a pleasure to see you for your annual exam. Don't hesitate to call us if you need anything. If not we look forward to seeing you next year for your annual Yearly Exam. Thank you for putting your trust in our care.

StarStarStarStarStar I liked how Dr. Thiele spoke to me directly abo... —    (Patient since Wed Feb 03 00:00:00 MST 2016)

I liked how Dr. Thiele spoke to me directly about the best health care of my eyes.


Reply

It was a pleasure to see you for your annual exam. Don't hesitate to call us if you need anything. If not we look forward to seeing you next year for your annual Yearly Exam. Thank you for putting your trust in our care.

StarStarStarStarStar Wonderful, Professional and Friendly...thank yo... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

Wonderful, Professional and Friendly...thank you for such a pleasant experience everytime we come in for our appointment. From the moment we walk in the staff are everybit professional and friendly.


Reply

It was a pleasure to see you for your annual exam. Don't hesitate to call us if you need anything. If not we look forward to seeing you next year for your annual Yearly Exam. Thank you for putting your trust in our care.

StarStarStarStarStar Terrific Experience at Ted Brink & Associates —    (Patient since Wed Mar 01 00:00:00 MST 2017)

The entire staff was very professional and friendly. We were greeted right away and treated with respect the whole time. There was no high pressure to buy lenses and frames. Just very helpful and concerned with satisfying our needs.


Reply

It was a pleasure to see you for your annual exam. Don't hesitate to call us if you need anything. If not we look forward to seeing you next year for your annual Yearly Exam. Thank you for putting your trust in our care.

StarStarStarNo StarNo Star  —    (Patient since Wed Feb 22 00:00:00 MST 2017)

So nice I could make an appointment and did not have to wait. Everyone seemed very professional.


Reply

It was a pleasure to see you for your annual exam. Don't hesitate to call us if you need anything. If not we look forward to seeing you next year for your annual Yearly Exam. Thank you for putting your trust in our care.

StarStarStarStarStar Very friendly and helpful.  —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Very friendly and helpful.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions!!

StarStarStarStarStar Great service, always prompt and good explanati... —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Great service, always prompt and good explanation of eye exam.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions!!

StarStarStarStarStar I went in not knowing what to expect.... —    (Patient since Thu Feb 16 00:00:00 MST 2017)

I went in not knowing what to expect.I received the best eye exam I have ever had and Dr. Brink got me a office visit with Dr.Sullivan in Jacksonville right away and I believe this will save my eye sight in my left eye.Thanks a million


Reply

We hope everything goes well. We will definitely hear back from Dr. Sullivan reguarding your visit from his office. We are looking forward to seeing you again next year. Hopefully for a regular annual eye exam. Any questions, do not hesitate to call our office!

StarStarStarStarStar Dr. Thiele and the staff were very friendly and... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Dr. Thiele and the staff were very friendly and attentive.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions!!

StarStarStarStarStar Dr. TED Brink & Assoc.are a very smooth running... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Dr. TED Brink & Assoc.are a very smooth running, efficient Dr.s office. Very professional, I enjoyed going to them for the first visit . .Definitely makes life easy.


Reply

We are so very pleased you had a great experience for your annual eye exam. We are very happy to hear that you had a great visit with us! It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarNo StarNo StarNo StarNo Star Don't go with a full bladder —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Everything was GREAT! EXCEPT one thing: my wife accompanied me to my examination. While I was in the exam room, she asked to use the rest room. She was told that "WE HAVE NO REST ROOMS FOR THE PUBLIC". Hello???? I am glad she didn't tell me about this till AFTER I paid over $800. to this frigging place for an eye exam and ONE set of glasses, because if they had told ME they had no rest room for me, I would have walked out. Is it ME, or would you expect that a place charging you $800. for an eye exam and a pair of glasses would be able to provide your wife with a place to take a piss? Or at the very LEAST, explain that there is a public restroom next door at Publix???? Bad training for the reception staff??? I don't know... but I am glad I didn't learn about this while I was in that office. Know what, YOU PEOPLE at Lens Crafters should be glad I didn't learn about this while I was in your store. I will NOT be back to spend anymore money until you provide me and my wife with a place to go to the bath room!!!! DON'T GO HERE WITH A FULL BLADDER!!!!


Reply

Goodmorning, Sorry for the delay in replying to your message. I am Brandi the manager from the Doctors side, I want to say that I am very sorry about this happening. Unfortunately this is a policy that the Lencrafters side has just recently brought upon us. We are two separate company's. The doctors side does not agree with it either and have been trying to get it changed. I have forward your message to their Corp. office along with all the other complaint's we have received since they have made this a new rule. I am hoping that this will change soon. I truly hope this does not change the way your experience was with my doctor and my staff. I hope to see you next year for your annual exam. Maybe by then this "No Bathroom" will no longer be a rule. Once again I do apologize for all the inconvenience it has caused. Thank you

StarStarStarStarStar Professional, caring, thorough and fast —    (Patient since Mon Jan 30 00:00:00 MST 2017)

This office is staffed with a team that runs smoothly. Everyone has a job to do and sees that is gets done in order to give the customer the best service. Everything was explained, options given to me for the exam, contacts, glasses and payments.


Reply

We are so very pleased you had a great experience for your annual eye exam. Thank you for choosing us for your optical needs and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you have any questions We are always here for you!

StarStarStarStarStar Staff is so sweet and helpful —    (Patient since Wed Jan 25 00:00:00 MST 2017)

Staff is so sweet and helpful


Reply

We are so very pleased you had a great experience for your annual eye exam. Thank you for choosing us for your optical needs and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you have any questions We are always here for you!

StarStarStarStarStar From the moment I called to set up the appointm... —    (Patient since Mon Jan 23 00:00:00 MST 2017)

From the moment I called to set up the appointment everyone was truly wonderful. They made me feel appreciated and comfortable.


Reply

We are so very pleased you had a great experience for your annual eye exam. Thank you for choosing us for your optical needs and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you have any questions We are always here for you!

StarStarStarStarStar The visit was a pleasant experience. I felt tha... —    (Patient since Mon Jan 23 00:00:00 MST 2017)

The visit was a pleasant experience. I felt that my appointment was urgent and I was scheduled within 2 days. There was no waiting time when I arrived. Dr. Brink and the staff was very professional, listened to my concerns. Everything was well explained and I never felt rushed. I would recommend their services to anybody.


StarNo StarNo StarNo StarNo Star Sucked —    (Patient since Wed Jan 18 00:00:00 MST 2017)

The exam was great. Everything connected with office staff was bad! My insurance from humana was denied for the pre existing condition of diabetes whose web site states that it accepts pre existing conditions.! No mention made DURING exam but I was made to feel that if I left the police would be called! And I don't get my prescriptions so yes it SUCKEd !


StarNo StarNo StarNo StarNo Star Unexplained charges —    (Patient since Tue Jan 17 00:00:00 MST 2017)

I made an on-line appointment for an annual vision screening. Upon entering the office I was presented with standard paperwork that included questions concerning medical conditions, etc/ This was followed by what I have come to understand as a routine optometric examination, nothing more. The exam was adequate and a new prescription was written for glasses. Following the exam during the check out period I was presented with a bill of over $200.00 for a"medical" examination. It was my understanding that this was a optometric exam, covered by both Medicare and Tricare/ I am not sure what this 'medical' exam was about or how it was different from a standard vision exam?? Being a retired Army physician assistant and former Consultant to the Army Surgeon General, I understand what a medical exam entails. Would appreciate a full explanation as to why this charge was applied.


StarStarStarStarStar exceptional caring service  —    (Patient since Tue Jan 17 00:00:00 MST 2017)

I had my first appointment with Scott Thiele O.D. yesterday. He was extremely thorough and professional. After reviewing my exam files that I had just completed in the office, he was able to diagnose my problem and fully explain to me what had happened to one of my eyes and how to correct it. I felt valued as a patient and cared about. I will definitely be back and will switch my entire family to his care.


StarStarStarStarStar Dr Thiele is always a joy! Thank you team! —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Dr Thiele is always a joy! Thank you team!


StarStarStarStarStar I am very impressed and I have seen optomitrist... —    (Patient since Tue Jan 10 00:00:00 MST 2017)

I am very impressed and I have seen optometrists since I was 5 years old.


StarStarStarStarStar Fast and Professional - Good technology, knowle... —    (Patient since Wed Jan 04 00:00:00 MST 2017)

Fast and Professional - Good technology, knowledgeable. I was taken in as a first time patient quickly and experience a friendly staff, associate, and doctor.


StarStarStarStarStar First time patient. I went here because of the... —    (Patient since Tue Jan 03 00:00:00 MST 2017)

First time patient. I went here because of the new examination machine I saw in TV ads. Unfortunately it was discovered that I had cataracts and needed to be referred to a specialist. So I cannot comment on the actual eye exam and fitting etc. I am now setting up my appointment for further treatment.


StarStarStarStarStar Very friendly staff and helpful —    (Patient since Mon Jan 02 00:00:00 MST 2017)

Very friendly staff and helpful


StarStarStarStarStar Wonderful, helpful staff! Very efficient offic... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

Wonderful, helpful staff! Very efficient office!


StarStarStarStarStar Awesome !!!! Got an appointment the same day at... —    (Patient since Mon Dec 26 00:00:00 MST 2016)

Awesome !!!! Got an appointment the same day at 4 was out the door at 4:45 with glasses in hand. Seriously amazed.


Reply

We are so very pleased you had a great experience for your annual eye exam. We are very happy to hear that you had a great visit with us and it was so timely for the exam and glasses! It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Staff was very helpful.  —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Staff was very courteous and helpful. The appointment went very smoothly


StarStarStarStarStar I've always had good results from Dr. Thiele. ... —    (Patient since Wed Dec 14 00:00:00 MST 2016)

I've always had good results from Dr. Thiele. I got a thorough exam with a short wait time, even with my complex vision needs. I would definitely recommend their services!


StarStarStarStarStar Everyone was very pleasant and effi —    (Patient since Fri Dec 09 00:00:00 MST 2016)

Everyone was very pleasant and efficient


StarStarStarStarStar Bright, eager staff; great pricing. Thank you! —    (Patient since Wed Dec 07 00:00:00 MST 2016)

It was our first visit here. From reception to exam to explanations to sales, we were completely satisfied. All staff seemed friendly and eager to help. There is a happy, energetic feeling to the place. My daughter was so happy to finally have contact lenses, and I was delighted at the very reasonable cost for exam, fitting, and lenses. And Joe fixed my frames while I waited. Thanks!


Reply

We are so very pleased you had a great experience for your annual eye exam. Our staff really loves our patients and it was a pleasure to assist you and your daughter! Thank you for choosing us for your optical needs and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you have any questions We are always here for you!

StarStarStarStarStar  —    (Patient since Thu Dec 08 00:00:00 MST 2016)

Very courteous and professional staff. Dr. Brink was thorough, patient, and considerate. All my questions were answered enabling me to understand my vision concerns.


StarStarStarStarStar The staff was very friendly, courteous, and kno... —    (Patient since Thu Dec 08 00:00:00 MST 2016)

The staff was very friendly, courteous, and knowledgable. I did not have to wait upon arriving. Dr. Scott was very professional and patient answering my many questions. The examination equipment is amazing.


StarStarStarStarStar Wonderful, clean office with caring doctor and ... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Wonderful, clean office with caring doctor and staff.


StarStarStarStarStar Way beyond! Dr Ted is warm and very professiona... —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Way beyond! Dr Ted is warm and very professional!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar professional and thorough —    (Patient since Thu Dec 01 00:00:00 MST 2016)

Staff was very professional and courteous. Dr. Ted asked lost of questions about my optical and general health. I felt like he wanted to know as much about me as possible. Attention to detail is important to me when it comes to any medical treatment


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar David Williams, Private Pilot —    (Patient since Wed Nov 30 00:00:00 MST 2016)

Dr Brink is very personable,and he is obviously very skilled in providing a fast and through exam.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Doctor and staff very friendly and thorough  —    (Patient since Tue Nov 29 00:00:00 MST 2016)

Doctor and staff very friendly and thorough


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Best Eye Exam! —    (Patient since Wed Nov 30 00:00:00 MST 2016)

Thorough check up, friendly staff and they had me in and out very quickly!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Pleasant service, friendly —    (Patient since Mon Nov 21 00:00:00 MST 2016)

Pleasant service, friendly


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Informative, friendly staff. Knowledgeable doc... —    (Patient since Thu Nov 17 00:00:00 MST 2016)

Informative, friendly staff. Knowledgeable doctors. Overall wonderful patient experience.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar The entire staff was great and got me in fast o... —    (Patient since Wed Nov 16 00:00:00 MST 2016)

The entire staff was great and got me in fast on short notice of a possible emergency. Dr. Scott Thiele was very incisive, reassuring and professional. He clearly knows his stuff. Thank you!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarNo StarNo StarNo StarNo Star Very unhappy with my visit. I go in for what ... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

Very unhappy with my visit. I go in for what I think is a smooth annual eye examination. The doctor tells me my vision is perfect. I have a previous prescription that says otherwise. I bring my glasses and to get them corrected and they tell me nothing is wrong. So I give them my old glasses and they say no wonder you can't see. The "DR" still says they are right for me I just need to wear them and my eyes will adjust. I drive a motorcycle daily as my primary transportation and due to the fact that I can hardly see road signs or judge depth accurately. I almost rear ended a truck and slid past the truck with my brakes locked up.. (I was not wearing glasses due to the fact that they are wrong) Dr says the glasses are not for driving and they are to ease my eyes at short distance which is obviously not my weakness. I would never recommend this place for eye examination. My glasses buying experience was perfect and very helpful as well as the desk associates.


Reply

Mr.Vaillancourt, I do apologize for any inconvenience this is causeing you. I would like to get you in and everything straighten out, with a different doc that we will have here either sunday or monday. Please call me back at the office so I can get you scheduled. There will be no extra cost for the recheck or the lens if there is a doc change.

StarStarNo StarNo StarNo Star Good selection of frames but the glasses side a... —    (Patient since Sun Jul 03 00:00:00 MDT 2016)

Good selection of frames but the glasses side and the exam/contact side don't have good communication when it comes to insurance and payment. You would think you could take care of everything with one payment. Nope. And the contacts I wore they didn't have samples so they gave me something comparable... And told me I could get the kind I requested when it was time to order. Nope. Since I didn't get sized for my normal contacts I couldn't get them hit stuck with the trash they put me in the day of appointment


StarStarStarStarStar Professional expierence! Perfect prescription! —    (Patient since Tue Nov 08 00:00:00 MST 2016)

The staff was very kind and knowledgeable, The Doc knew what he was talking about and was able to easily interpret my problem and immediately form a solution. He explained the concept of eye strain and how it effects your energy levels etc. I was prescribed +.25 and I couldn't be happier. I stare at a computer all day from a close distance and with the help of the team from Dr. Ted Brink & Associates my eyes no longer hurt like they used to! My energy level has sky rocketed. I feel confident and I look smart! Thank you Ted Brink & Associates!!!


Reply

Tyler we are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar  —    (Patient since Tue Nov 08 00:00:00 MST 2016)

GREAT PEOPLE. VERY INFORMATIVE DOCTOR.


StarStarNo StarNo StarNo Star People were very nice. Prescriptions have not b... —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

People were very nice. Prescriptions have not been great and only a limited time is allowed to have them checked. I think it is 30 days and then there is another fee. I tried really hard to get used to the new Rx. Also, the insurance company tells what the visit should cost, but you get around it by saying you didn't charge for the visit, but the charges for a retinal picture and the contact lens fitting, both of which take very little time, are rather high.


StarStarStarStarNo Star A little pricey compared to others I have seen ... —    (Patient since Sun Nov 06 00:00:00 MDT 2016)

A little pricey compared to others I have seen after purchasing


StarStarStarStarStar The entire staff was friendly and professional ... —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

The entire staff was friendly and professional


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Everyone was very friendly and great —    (Patient since Sat Oct 29 00:00:00 MDT 2016)

Everyone was very friendly and great


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Carolyn Smallwood —    (Patient since Tue Oct 25 00:00:00 MDT 2016)

Dr. Brink and his Crew are amazing!! The ladies in scheduling helped to get me in quickly and took care of all my needs with insurance. Dr. Brink was thorough and kind in performing an exam of my eyes and my vision completely and efficiently. I left knowing that in following his recommendations my eyes would clear up allowing me to wear my contacts or glasses again!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Such a wonderful staff! As soon as I walked in... —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

Such a wonderful staff! As soon as I walked in I was greeted by friendly faces. Jordan took me back to get my prep work done, glaucoma test, etc. He was so funny and entertaining. Dr. Thiele is AWESOME! Not only is he such a personable doctor, when I told him I was interested in trying some cosmetic contacts to change my eye color, he made personal recommendations. And boy was he right! I tried on several colors and he stopped by to take a look at them, but ultimately I loved the ones he had originally suggested and purchased them immediately. Afterwards I headed into the dreaded frames section. I say this because I can never decide! LOL! However, Jordan and the other front staff gave me honest opinions and helped me narrow down my selections. I ended up ordering two pairs of glasses and can't wait for them to come in. I don't want it to sound as though they weren't professional, because they were, but this was the most fun I've ever had at any exam! It truly felt as though I were hanging out with old friends and the time flew by! I can't say enough good things about the staff at this location. I will never go anywhere else!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar All services are terrific !!... —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

All services are terrific !!


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar I would recommend for the convenience. It's ni... —    (Patient since Sun Oct 09 00:00:00 MDT 2016)

I would recommend for the convenience. It's nice to be able to get your eyes checked and an hour later you're seeing great.


Reply

We are very happy you had a great experience for you yearly eye exam. We are looking forward to seeing you next year!

StarStarStarStarStar Will be back! —    (Patient since Sun Oct 02 00:00:00 MDT 2016)

Upbeat, friendly and knowledgeable staff. Answered every question I had without frustration. Made recommendations for my 14 year old son based on need rather than upselling blindly.


Reply

We are very happy you had a great experience with us for your yearly eye exam. We are looking forward to seeing you next year!

StarStarStarStarStar Excellent Vision  —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

Professionall, friendly, and fast service in a clean, pleasant store in a great location.


Reply

We are very happy you had a great experience for you yearly eye exam. We are looking forward to seeing you next year!

StarStarStarStarStar Timely. Up to art equipment. ... —    (Patient since Mon Sep 26 00:00:00 MDT 2016)

Timely. Up to art equipment.


Reply

We are very happy you had a great experience for you yearly eye exam. We are looking forward to seeing you next year!

StarStarStarStarStar Good service and frie... —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

Good service and friendly


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Great experience for my first visit. —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

This is a friendly and professional office. They are ready to help you with all your needs. The doctor is friendly and makes you feel at ease with your exam. He answered all my questions and gave me great advice for my dry eyes. His experience is beyond measure and you won't be disappointed with your visit.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Everybody was very helpful and very pleasant. I... —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Everybody was very helpful and very pleasant. I actually enjoyed my visit.


Reply

We are so very pleased you had a great experience for your annual eye exam. It was a pleasure to assist and we are looking forward to seeing you again next year. Do not hesitate to give us a call if you ever have any questions We are always here for you!

StarStarStarStarStar Very good explaination, friendly staff, great Doc... —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Very good explaination, friendly staff, great Doctor.


Reply

Thank you for choosing us for your yearly eye exam. It was a pleasure to assist you and we are looking forward to seeing you next year.

StarStarStarStarStar Cobblestone Store —    (Patient since Sat Sep 02 00:00:00 MDT 2017)

Everyone at Cobblestone were very professional and helpful. The new part of the eye exam is great - no dilation of the eyes - loved this convenience!


Reply

It was a pleasure seeing you for your annual eye exam. If you need anything, do not hesitate to ask. We are looking forward to see you next year!

StarStarStarStarStar Great office and great people. This was my first time here and I'm always nervous visiting new doc... —    (Patient since Fri Aug 11 00:00:00 MDT 2017)

Great office and great people. This was my first time here and I'm always nervous visiting new doctors because I've had bad experiences. But from the moment I walked in I felt welcome and comfortable. Everyone was nice and smiling and helpful even with all the questions I asked. There was no waiting time and the entire exam and visit was very quick but never felt rushed. I was very impressed.


Reply

We are so happy to hear you had a great experience with us! Thank you for choosing us and it was a pleasure to assist you!

StarStarStarStarStar My appointment went very smoothly. The staff was professional and timely. My overall experience ... —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

My appointment went very smoothly. The staff was professional and timely. My overall experience was very positive.


Reply

It was a pleasure assisting you!

StarStarStarStarStar Everyone was so nice and helpful. I'm really glad I went here for glasses. ... —    (Patient since Sat Jan 28 00:00:00 MST 2017)

Everyone was so nice and helpful. I'm really glad I went here for glasses.


Reply

It was a pleasure assisting you!

StarStarStarStarStar  —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

I love this place. I went in and was greeted by three very friendly ladies. I was promptly taken back to start my eye exam. I had the exam, saw the doctor who explained everything very thoroughly and answered all my questions. I ordered contacts and checked out. The whole process took less than 30 minutes. I didn't feel the least bit rushed, the office was just very organized. Thus is the second time I went here for my eye exam and will continue to use them. Everyone is very pleasant.


Reply

Thank you so much for letting us help you with your vision needs! It was a pleasure!

StarStarStarStarStar Very professional & knowledgeable staff... —    (Patient since Fri Jun 24 00:00:00 MDT 2016)

Very professional & knowledgeable staff


StarStarStarStarStar great company, they did a great job. very impressed.... —    (Patient since Mon Jul 18 00:00:00 MDT 2016)

great company, they did a great job. very impressed.


StarStarStarStarStar Excellent experience, —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

A big "THANK YOU" to all associates at LensCrafters (Dr. Ted Brink & Associates) in Cobblestone Village Plaza! The entire staff was professional, efficient and very customer oriented! In particular, I would like to acknowledge Dr. Gregory Kane! His exam was very thorough, he explained my conditions in detail & I am quite pleased with his overall treatment! I highly recommend this practice! Jon Mrus


StarStarStarStarStar Very courteous staff and value your time.... —    (Patient since Mon Oct 30 00:00:00 MDT 2017)

Very courteous staff and value your time.


Reply

We appreciate your business and look forward to seeing you next year.

StarStarStarStarStar Excellent experience on all fronts.  —    (Patient since Mon Oct 02 00:00:00 MDT 2017)

Excellent experience on all fronts, all personal were friendly, efficient and professional.


Reply

It was a pleasure seeing you, and if there is anything we can do for you let us know! We look forward to seeing you next year!

StarStarStarStarStar I was in St. Augustine on vacation. They took me right in and took care of everything. Awesome sta... —    (Patient since Sat Jul 09 00:00:00 MDT 2016)

I was in St. Augustine on vacation. They took me right in and took care of everything. Awesome staff!


Reply

It was a pleasure seeing you, and if there is anything we can do for you let us know! We look forward to seeing you next year!

StarStarStarStarStar Great place! —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

From the time Patti contacted me through payment of my bill. I was treated with respect and my concerns where addressed with knowledge. Thank you for an enjoyable appointment.


Reply

It was a pleasure seeing you, and if there is anything we can do for you let us know! We look forward to seeing you next year!

StarStarStarStarStar Both Brandy at the front desk and who did my preliminary testing and Dr. Thiele are wonderful. The... —    (Patient since Sat Jul 02 00:00:00 MDT 2016)

Both Brandy at the front desk and who did my preliminary testing and Dr. Thiele were wonderful. They were both very professional and took the time to explain every step of the process to me.


Reply

It was a pleasure seeing you, and if there is anything we can do for you let us know! We look forward to seeing you next year!

StarStarStarStarStar  —    (Patient since Sat Jul 02 00:00:00 MDT 2016)

The staff was very nice, were able to get me an appt. same day. (I had broken work glasses) And the technology the Dr. used was excellent. Felt my vision was evaluated and corrected very precisely. And my favorite part was, he was able to demonstrate the difference between my vision last visit and this visit.


Reply

We are happy to hear you enjoyed your visit! If there is anything else we can do, please let us know! We look forward to seeing you next year!

StarStarStarStarStar Scott and the staff here do a fantastic job as always. ... —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

Scott and the staff here do a fantastic job as always.


Reply

It was a pleasure seeing you, and if there is anything we can do for you let us know! We look forward to seeing you next year!

StarStarStarStarStar Dr. Thiele was very thorough in our examinations. He was the first eye doctor to explain the diff... —    (Patient since Fri Jun 24 00:00:00 MDT 2016)

Dr. Thiele was very thorough in our examinations. He was the first eye doctor to explain the different tests and their results for both my husband and myself. We are 60+ so our eyes have been examined many times. He was cheerful, energetic, and kind. Our 15 year old granddaughter lives in Indiana but has been coming down on break to see him showing that he also works well with children.


Reply

It was a pleasure seeing you, and if there is anything we can do for you let us know! We look forward to seeing you next year!

StarStarStarStarStar Excellent staff, quick turn around with my new glasses. Same day service!... —    (Patient since Tue Sep 05 00:00:00 MDT 2017)

Excellent staff, quick turn around with my new glasses. Same day service!


Reply

It was a pleasure having you in office for your annual exam.. We look forward to seeing you next year. If you need anything before them please feel free to call.

StarStarStarStarStar Entire staff was friendly and professional. Helpful picking out new glass frames. ... —    (Patient since Thu Jun 09 00:00:00 MDT 2016)

Entire staff was friendly and professional. Helpful picking out new glass frames.


Reply

It was a pleasure having you in office for your annual exam.. We look forward to seeing you next year. If you need anything before them please feel free to call.

StarStarStarStarStar I really liked Dr. Thiele... —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

I really liked Dr. Thiele


Reply

It was a pleasure having you in office for your annual exam.. We look forward to seeing you next year. If you need anything before them please feel free to call.

StarStarStarStarStar great service helped me with the right decisions that was best for me... —    (Patient since Sat Jul 15 00:00:00 MDT 2017)

great service helped me with the right decisions that was best for me


Reply

It was a pleasure having you in office for your annual exam.. We look forward to seeing you next year. If you need anything before them please feel free to call.

StarStarStarStarStar Every one was so very helpful and friendly! It was my first time going here, the staff and Doctor ... —    (Patient since Wed May 10 00:00:00 MDT 2017)

Every one was so very helpful and friendly! It was my first time going here, the staff and Doctor explained everything to me from my insurance coverage to what type of glasses would best fit my new prescription. I even had to reschedule twice- and they were super accommodating. Definitely would recommend going here for eye care!


Reply

We are happy to hear you enjoyed our services and we look forward to serving you again next here. If you should need our service before than please don't hesitate to contact us.

StarStarStarStarStar The staff is so friendly. Dr. Thiele is great and takes the time to explain everything. I was a l... —    (Patient since Fri Apr 14 00:00:00 MDT 2017)

The staff is so friendly. Dr. Thiele is great and takes the time to explain everything. I was a little early for my appointment and got right in. I was done 5 minutes after my appointment had been scheduled for. The staff at the front desk are very courteous and helpful. The girl that did my preliminary testing and mapping was very personable and knowledgeable .


Reply

Thank you for your kind review. We were so happy to have had you as a patient and look forward to seeing you again for your annual exam. If you need anything through out this year feel free to call the office.

StarStarStarStarStar Great service for my annual eye exam. I was taken into the exam room immediately. Dr Thele sugge... —    (Patient since Tue Oct 24 00:00:00 MDT 2017)

Great service for my annual eye exam. I was taken into the exam room immediately. Dr Thiele suggested a change in my contact prescription that has not only improved my reading vision as he thought it might, but also my distance!!! I am seeing better than I have in years.


Reply

Thank you for your kind review. We were so happy to have had you as a patient and look forward to seeing you again for your annual exam. If you need anything through out this year please feel free to contact us..

StarStarStarStarStar Was very pleased with my visit. All the staff and Dr.Brink were very helpful. Will recommend t... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Was very pleased with my visit. All the staff and Dr.Brink were very helpful. Will recommend this business to my friends.


Reply

Thank you for your kind review. We were so happy to have had you as a patient and look forward to seeing you again for your annual exam.

StarStarStarStarNo Star There wasn't enough time for me to get my contact lens. Even  —    (Patient since Wed Apr 13 00:00:00 MDT 2016)

There wasn't enough time for me to get my contact lens. Even though I got there at 4 pm. It would be nice if you allotted Enough time for a new patient. when they come in you don't know if they are getting glasses or contacts. So they don't have to come back another time and train for contacts.


StarStarStarStarStar Everyone was amazing! I scratched my cornea, and I was in your office in less than 15 minutes... —    (Patient since Wed Sep 07 00:00:00 MDT 2016)

Everyone was amazing! I scratched my cornea, and I was in your office in less than 15 minutes after I called. Excellent care from all!


StarStarStarStarStar When we got there there was a mix-up with our insurance so we had to cancel our appointment —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

When we got there there was a mix-up with our insurance so we had to cancel our appointment. Within an hour my insurance was fixed and they were able to see us right away. Awesome customer service!


StarStarNo StarNo StarNo Star had computer print-out for appointment for myself and husband, you did not have them had to wait,... —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

had computer print-out for appointment for myself and husband, you did not have them had to wait, and husband cancelled


StarStarStarStarStar EVERYONE IS VERY PROFESSIONAL AND FRIENDLY. GREAT SERVICE. HIGHLY RECOMMEND TO ANYONE I KNOW. —    (Patient since Tue Jun 27 00:00:00 MDT 2017)

EVERYONE IS VERY PROFESSIONAL AND FRIENDLY. GREAT SERVICE. HIGHLY RECOMMEND TO ANYONE I KNOW.


Reply

Thank you so much for your kind response! We loved having you for your eye exam and look forward to seeing you again for your annual. =)

StarStarStarStarStar Super friendly and comfortable —    (Patient since Fri Mar 31 00:00:00 MDT 2017)

Super friendly and comfortable


Reply

We are happy to hear that you were happy and comfortable with your visit. We look forward to seeing you again for your annual visit.

StarStarStarStarStar Love getting my exams and glasses with you guys! Dr. Thiele is awesome too!! —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Love getting my exams and glasses with you guys! Dr. Thiele is awesome too!!


Reply

We are so glad you enjoy having your exam with us. Dr. Thiele appreciates your kind response and we look forward to seeing you again for your annual exam.

StarStarStarStarStar The lady who helped my husband and me, Lacey (I believe that's her name) was very helpful and... —    (Patient since Tue Mar 22 00:00:00 MDT 2016)

The lady who helped my husband and me, Lacey (I believe that's her name) was very helpful and patient with us picking out glasses.


StarStarStarStarStar Eye Exam —    (Patient since Sat Mar 19 00:00:00 MDT 2016)

Retinol Mapping was pretty neat. I liked the explaination of the eye and I could see the floaters I had a problem with before.


Reply

We are so happy you liked the optomap. It is such an important part of your eye exam and we were so glad to have taken care of you for your eye exam. We look forward to seeing you again for your annual appointment.

StarStarStarStarStar It is nice to receive the reminders and appreciated, but don't need so many.  —    (Patient since Thu Mar 30 00:00:00 MDT 2017)

It is nice to receive the reminders and appreciated, but don't need so many.


Reply

We apologize for the constant reminders. We just received a new system and are still trying to work out the kinks. We were happy to see you for your exam and look forward to seeing you again for your annual.

StarStarStarStarStar Bigger chairs for heavier set person in the waiting area —    (Patient since Wed Mar 16 00:00:00 MDT 2016)

Bigger chairs for heavier set person in the waiting area


StarStarStarStarStar Price of lens seemed to be very high. If I had the opportunity I would have shopped around —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

Price of lens seemed to be very high. If I had the opportunity I would have shopped around. $350 seemed very high for lens, and that was 50% off. I will go back to the eye doctor but never for the glasses.


Reply

Thank you for your response. We were happy to see you for your eye exam and look forward to seeing you again for your annual exam.

StarStarStarStarStar Nothing at all! Customer service was perfect!  —    (Patient since Wed Mar 02 00:00:00 MST 2016)

Nothing at all! Customer service was perfect!


Reply

Thank you for your kind response. We were happy to take care of you for your exam and look forward to seeing you again next year.

StarStarStarStarStar Awesome service. Would highly recommend! —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Awesome service. Would highly recommend!


Reply

Thank you for your kind review. We were happy to see you for your exam and look forward to seeing you again for your annual.

StarStarStarStarStar Leroy was helping me select glasses he was very helpful and attentive —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Leroy was helping me select glasses he was very helpful and attentive. After I had selected my frames and lenses and we were concluding my payment. A tech came out and was very snarly with Leroy in from of me about some "process" of the lens selection. I felt bad for Leroy and felt the interaction by the tech should not have happened in front of a client... very unprofessional. Leroy handed the situation gracefully which impressed me.


StarStarStarStarStar Nothing at all. Great fast service. —    (Patient since Thu Mar 03 00:00:00 MST 2016)

Nothing at all. Great fast service.


Reply

thank you so much for the feedback. We were happy to take care of you for your exam and we look forward to seeing you again for your annual.

StarStarStarStarStar I can't think of anything to Change or improve. My visit exceeded excellence.  —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

I can't think of anything to Change or improve. My visit exceeded excellence.


Reply

We are happy to hear that your visit was above and beyond. We strive to give this to every patient and are glad to see that you were impressed. We were happy to see you for your exam and we look forward to seeing you again for your annual.

StarStarStarStarStar My husband & I don't have eye insurance and we were disappointed that there were no discount... —    (Patient since Wed Mar 02 00:00:00 MST 2016)

My husband & I don't have eye insurance and we were disappointed that there were no discount incentives for the purchase of our glasses.


StarStarStarStarStar Excellent visit —    (Patient since Tue Feb 23 00:00:00 MST 2016)

My visit was perfect! This was my first time at this office and it was wonderful. The ladies up front were so nice. When the doctor came in he was super friendly and personable. He explained things to me as we went through them. Would definitely recommend.


Reply

We were very happy to see you and look forward to seeing you again for your yearly exam.

StarStarStarStarStar Very surprised.  —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Very surprised. I will continue to come here in the future


Reply

We are happy to see you were happy with your visit and we can't wait to see you for your yearly visit.

StarStarStarStarStar Eye Doc Scott is the bomb —    (Patient since Fri Feb 19 00:00:00 MST 2016)

Eye Doc Scott is the bomb


Reply

It was a pleasure having you in for your appt. We look forward to seeing you next year. Thank you

StarStarStarStarStar Very nice place with an awesome staff  —    (Patient since Fri Feb 19 00:00:00 MST 2016)

I would like to see women's Oakley brand prescription glasses


StarStarStarStarStar The Doctor was extemely nice and really seemed to care about your overall eye health —    (Patient since Sat Feb 20 00:00:00 MST 2016)

The Doctor was extemely nice and really seemed to care about your overall eye health. He empathized with me and gave me the upmost respect. He was very perfessional as well.


StarStarStarStarStar The checkout was not very professional —    (Patient since Fri Feb 12 00:00:00 MST 2016)

The checkout was not very professional. I didnt feel like the checkout staff really cared about me placing an order or not or to find the best pricing available. Even if it were the best princing, not much effort was put into it. Unlike my previous visits.


StarStarStarStarStar Very coutious —    (Patient since Mon Feb 08 00:00:00 MST 2016)

I loved my visit. Everyone's very friendly. Answered all my concerns. Knew just what I needed with just a small discription. Love it there


StarStarStarStarStar Everyone was professional and friendly —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Everyone was professional and friendly


StarStarStarStarStar Best eye appointment I've ever had —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

Best eye appointment I've ever had. For something that is so important, I'm glad to have found a great eye doctor!


StarStarStarStarStar I had a very positive experience and I would definitely recommend this office to anyone! —    (Patient since Sat Feb 06 00:00:00 MST 2016)

I had a very positive experience and I would definitely recommend this office to anyone!


StarStarStarStarStar Good visit —    (Patient since Tue Feb 02 00:00:00 MST 2016)

My visit with Dr. Thiele was excellent. I did, however, have to wait quite a long time to have an associate fit the frames I selected.


StarStarStarStarStar Dr. Womack was outstanding.  —    (Patient since Sun Jan 31 00:00:00 MST 2016)

Dr. Womack was outstanding.


StarStarStarStarStar The staff was fine, friendly to me. However, the Doctor was the problem —    (Patient since Thu Jan 28 00:00:00 MST 2016)

The staff was fine, friendly and professional to me. However, it was the Doctor who was the problem. Condescending, rude, and had raised his voice to me. The only reason I put up with it, is because I have to glasses to legally drive.


StarStarStarStarStar The team was great to myself and my 12 year old son....top ratings! —    (Patient since Sat Jan 21 00:00:00 MST 2017)

The team was great to myself and my 12 year old son....top ratings!


StarStarStarStarStar The team is very professional, and customer oriented  —    (Patient since Fri Feb 03 00:00:00 MST 2017)

The team is very professional, and customer oriented


StarStarStarStarStar My vist there was welcoming and I felt comfortable. Thank you —    (Patient since Fri Jan 29 00:00:00 MST 2016)

My vist there was welcoming and I felt comfortable. Thank you


StarStarStarStarStar My family and I really appreciate Dr Thiele and his staff —    (Patient since Sat Jan 21 00:00:00 MST 2017)

My family and I really appreciate Dr Thiele and his staff. Everyone there seems to really enjoy being there, and that attitude creates a very welcome and disarming environment. Please keep up the good work! I want to give special acknowledgement to the young woman who helped Aurora with her contacts, I apologize I have a hard time with names, but she was excellent. Aurora was a bit nervous about putting in contacts however her smile and patience were priceless and put her right at ease. The young man that worked with me had an outstanding demeanor as well. Overall, by far the best eye doctor with the best staff. Thank you all.


StarStarStarStarStar Dr Brink was very thorough and staff excellent. —    (Patient since Tue Dec 13 00:00:00 MST 2016)

Dr Brink was very thorough and staff excellent.


StarStarStarStarStar Dr. Scott Thiele is excellent. —    (Patient since Thu Jul 07 00:00:00 MDT 2016)

Dr. Scott Thiele is excellent.


StarStarNo StarNo StarNo Star I paid for a contact lens fitting —    (Patient since Wed Jan 13 00:00:00 MST 2016)

I paid for a contact lens fitting. Not only did they completely not give me the contact lens prescription but when I came back two days later to ask for it...they did not have it. They said they had to wait for the doctor to return from vacation. How can such a fundamental thing as providing a prescription make a customer wait a week to get? It did not help that the front desk person made me feel uncomfortable as I tried to ask questions about my insurance and a vision discount plan. The doctor was good. After my appointment not so much.


StarStarStarStarStar Awesome Experience!! —    (Patient since Sat Jan 16 00:00:00 MST 2016)

Dr. Brink has a wonderful bedside manner and conducts a very thorough examination. The staff is cheery and very helpful. I would highly recommend Dr. Brink.


StarStarStarStarStar I was very pleased with the service provided. Everyone was professional and well informed —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

I was very pleased with the service provided. Everyone was professional and well informed. The secretary was the most impressive employee. The doctor was excellent.


StarStarStarStarStar Satisfied doctor —    (Patient since Sat Jan 09 00:00:00 MST 2016)

I'm a doctor, and Dr. Thiele exceeded my expectations. He was efficient, concise, respectful, and taught me more about my eye health than any eye doctor that I have seen in my 20+ years of wearing glasses/contacts.


StarStarStarStarStar I thought ever part of the visit went extremely well. Staff were courteous and helpful —    (Patient since Sat Jan 09 00:00:00 MST 2016)

I thought ever part of the visit went extremely well. Staff were courteous and helpful. Friendly and knowledgeable. No one made me feel rushed. I highly recommend to others.


StarStarStarStarStar Patty was so helpful with my billing information, Jordan was very efficient with the processing,... —    (Patient since Tue Jan 05 00:00:00 MST 2016)

Patty was so helpful with my billing information, Jordan was very efficient with the processing, and Dr. Thiele


StarStarStarStarStar I have already recommended Dr. Thiele to my husband! Great visit! —    (Patient since Fri Dec 30 00:00:00 MST 2016)

I have already recommended Dr. Thiele to my husband! Great visit!


StarStarStarStarStar Such a friendly and helpful staff.  —    (Patient since Tue Dec 22 00:00:00 MST 2015)

Such a friendly and helpful staff.


StarStarStarStarStar Pleasantly surprised —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Was pleasantly surprised because I had expected to have to wait and then compete for technicians' time to get help in selecting glasses. No wait time, and everyone was courteous and helpful.


StarStarStarStarStar Great Service —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

Excellent Provider - Would recommend and I will be using again.


StarStarStarStarStar Overall, it was an excellent experience —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Overall, it was an excellent experience. Could you send me electronically a copy of my prescription, please. Thank you!


StarStarStarStarNo Star Awesome group of people. Rushed through actual tests though —    (Patient since Wed Nov 25 00:00:00 MST 2015)

Awesome group of people. Rushed through actual tests though. Unfortunately my prior prescription feels more correct.


StarStarStarStarStar I had a wonderful experience! The office consultants were wonderful and the doctor was incredibly per —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

I had a wonderful experience! The office consultants were wonderful and the doctor was incredibly personal! They had the latest in technology in their office and I didn't have to get my eyes dialated because they have a new addition that takes care of that and isolates the information.


StarStarStarStarStar Everyone I spoke to was pleasant and helpful. My eye exam began at my scheduled appointment time and  —    (Patient since Sun Jul 24 00:00:00 MDT 2016)

Everyone I spoke to was pleasant and helpful. My eye exam began at my scheduled appointment time and I was pleased with the time Dr. Thiele took to answer my questions and review my retinal pictures. All in all, I'd give them a high rating..... my visit was easy and enjoyable!


StarStarStarStarStar Everyone was friendly and helpful. Tests were done professionally by Patty. Doc gave me good news. Lo —    (Patient since Thu May 11 00:00:00 MDT 2017)

Everyone was friendly and helpful. Tests were done professionally by Patty. Doc gave me good news. Love to hear that.


StarStarStarStarNo Star I would have given it 5 stars but it require 3 appts to finally get in to see Dr. Thiele, despite my  —    (Patient since Mon Jan 23 00:00:00 MST 2017)

I would have given it 5 stars but it require 3 appts to finally get in to see Dr. Thiele, despite my requests to see him specifically. I highly regard Dr. Thiele and I especially appreciate that HE does the eye chart for my glasses RX as opposed to a much less trained employee blasting through the eye exam.."is this better or is this better.." @ lightning speed. He also allows time to listen and explain. I have gone to Mayo, spent over $300 for my eye exams, been shoved from one eye station to another with different techs, spent 5 minutes with the ophthalmologist and gotten the worst eye RX's I have had.....costly! Will continue to stay with Dr. Thiele!


StarStarStarStarStar Very good experience! Everyone was friendly and professional. The Doctor, I forget her name, was very —    (Patient since Mon Oct 26 00:00:00 MDT 2015)

Very good experience! Everyone was friendly and professional. The Doctor, I forget her name, was very informative. Will definitely come back for future needs!


StarStarStarStarStar Pleasant well organized office, Dr. Brink very professional and informative —    (Patient since Thu Oct 27 00:00:00 MDT 2016)

Pleasant well organized office, Dr. Brink very professional and informative


StarStarStarStarStar I stopped in while on vacation, after breaking my glasses. I wanted to have an new exam before buying —    (Patient since Sat Oct 24 00:00:00 MDT 2015)

I stopped in while on vacation, after breaking my glasses. I wanted to have an new exam before buying new glasses. Wow! What a Great Experience! Very friendly and attentive staff. It was a thorough and complete eye exam. Very easy to understand and ask questions with Dr. Thiele. An awesome team that made me feel like a VIP. Thank you!!


StarStarStarStarStar Excellence —    (Patient since Fri Oct 23 00:00:00 MDT 2015)

Excellence


StarStarStarStarStar Wonderful staff and dr. —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Wonderful staff and dr.


StarStarStarStarStar Wonderful staff and dr. —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Wonderful staff and dr.


StarStarStarStarStar Immediately processed then taken to x-ray and exam room. Quickly and thoroughly tested. Any/all conce —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

Immediately processed then taken to x-ray and exam room. Quickly and thoroughly tested. Any/all concerns addressed by Dr. Scott Thiele in addition to friendly conversation. Office manager offered to refund unopened contacts! Though it was a speedy visit, I never felt rushed or slighted.


StarStarStarStarNo Star The exam and doctor were fine. But when I called about prices, I was told $50 for exam and $50 for co —    (Patient since Wed Oct 26 00:00:00 MDT 2016)

The exam and doctor were fine. But when I called about prices, I was told $50 for exam and $50 for contact fitting. I was charged $130 for contact fitting. So I was not very happy with the discrepancy in prices.


StarStarStarStarStar The staff was very friendly and helpful. They were honest and upbeat. Going to any appointment can be —    (Patient since Thu Oct 15 00:00:00 MDT 2015)

The staff was very friendly and helpful. They were honest and upbeat. Going to any appointment can be tiresome as you never know how long they will be, but the staff here knew what they were doing and it was a quick, yet enjoyable experience. I will definitely be going back to see them in the future!


StarStarStarStarStar My eye exam was very professional. —    (Patient since Mon May 08 00:00:00 MDT 2017)

My eye exam was very professional.


StarStarStarStarStar Everyone was so friendly & helpful! —    (Patient since Tue Aug 15 00:00:00 MDT 2017)

Everyone was so friendly & helpful!


StarStarStarStarNo Star A little extra wait for Doctor, but very good exam. —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

A little extra wait for Doctor, but very good exam.


StarStarStarStarStar Everyone was very helpful and extremely courteous. They made me feel relaxed and comfortable. I did n —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Everyone was very helpful and extremely courteous. They made me feel relaxed and comfortable. I did not have to wait long and the doctor was good at explaining all of the procedures.


StarStarStarStarStar I was impressed with the expertise and professionalism with every aspect of my visit. —    (Patient since Sat Oct 10 00:00:00 MDT 2015)

I was impressed with the expertise and professionalism with every aspect of my visit.


StarStarStarStarStar Everyone was very helpful and extremely courteous. They made me feel relaxed and comfortable. I did n —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Everyone was very helpful and extremely courteous. They made me feel relaxed and comfortable. I did not have to wait long and the doctor was good at explaining all of the procedures.


StarStarStarStarStar This is one of the best experiences I've had at an optical center. The staff is friendly, knowledgab —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

This is one of the best experiences I've had at an optical center. The staff is friendly, knowledgable, and efficient. I would highly recommend as a total solution!


StarStarStarStarStar Dr. Thiele is the best optician I've been to! He is outstanding. The customer service there is also  —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

Dr. Thiele is the best optician I've been to! He is outstanding. The customer service there is also excellent.


StarStarStarStarStar Everyone is so friendly, pleasant attitude and patient. (with me) Dr. explained everything very well  —    (Patient since Wed Nov 09 00:00:00 MST 2016)

Everyone is so friendly, pleasant attitude and patient. (with me) Dr. explained everything very well so that I could understand what he was telling me. Judy helped me with the glasses, she would tell me "yes" or "no." Took pictures so I could see for myself how the glasses looked. I liked it when a man walks by and says "oh I like those", so I chose those glasses. The whole experience was pleasant and makes you feel good about yourself! I will tell everybody I know to go there when they need an eye examine, glasses or what ever their needs may be.


StarStarStarStarStar Execellant service. I walked in without an appointment and was taken in before I could even finish th —    (Patient since Sat Oct 03 00:00:00 MDT 2015)

Execellant service. I walked in without an appointment and was taken in before I could even finish the paperwork. The staff was super nice and helpful. The exam, picking out the frames and fitting took about an hour. Again great service. Thanks.


StarStarStarStarStar Great experience. —    (Patient since Wed Mar 22 00:00:00 MDT 2017)

Great experience.


StarStarStarStarStar I was a walk-in yesterday around 3:30 in the afternoon. They fit me right in. I got my eye exam and w —    (Patient since Sat Sep 23 00:00:00 MDT 2017)

I was a walk-in yesterday around 3:30 in the afternoon. They fit me right in. I got my eye exam and was able to get fixed up with my order for my new glasses in record time. Very professional staff. Very helpful!


StarStarStarStarStar Excellent ! —    (Patient since Fri Sep 25 00:00:00 MDT 2015)

Excellent !


StarStarStarStarStar Amazing Dr and staff. —    (Patient since Fri Sep 25 00:00:00 MDT 2015)

Amazing Dr and staff.


StarStarStarStarStar The best of the best!!! —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

The best of the best!!!


StarStarStarStarStar Excellent service very helpful. I highly would recommend that people come to your office. —    (Patient since Tue Jul 11 00:00:00 MDT 2017)

Excellent service very helpful. I highly would recommend that people come to your office.


StarStarStarStarStar My visit was very pleasant and informative. All staff were very helpful and they had very good custom —    (Patient since Thu Feb 02 00:00:00 MST 2017)

My visit was very pleasant and informative. All staff were very helpful and they had very good customer service. I will refer them to others and I will return next year!


StarStarStarStarStar Fantastic service with professional and Helpful staff! I will definitely return for my future eye nee —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Fantastic service with professional and Helpful staff! I will definitely return for my future eye needs.


StarStarStarStarStar My husband and I both went to this Lens Crafters location last week, and we were thoroughly satisfied —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

My husband and I both went to this Lens Crafters location last week, and we were thoroughly satisfied with the service. From the warm greeting as we entered, the eye exam itself and the finalization of the bill we found the staff to be extremely knowledgeable, friendly and professional. Thank you very much for a wonderful experience from start to finish.


StarStarStarStarStar I've been to a few other places but this experience was the best Inall areas. Price, customer servic —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

I've been to a few other places but this experience was the best Inall areas. Price, customer service, cleanliness, timeliness, an overall awesome team.


StarStarStarStarStar Everyone was helpful, friendly, and knowledgeable. Highly recommend! Thanks! —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

Everyone was helpful, friendly, and knowledgeable. Highly recommend! Thanks!


StarStarStarStarStar Wonderful staff! Very helpful an happy people!! —    (Patient since Tue May 02 00:00:00 MDT 2017)

Wonderful staff! Very helpful an happy people!!


StarStarStarStarStar Staff friendly made the visit very relaxed. —    (Patient since Sat Jun 10 00:00:00 MDT 2017)

Staff friendly made the visit very relaxed.


StarStarStarStarStar Very friendly and easy to talk with. —    (Patient since Fri Jun 09 00:00:00 MDT 2017)

Very friendly and easy to talk with.


StarStarStarStarStar Dr T. Is great. I've been going to him for years. As far as I am concerned he is the best in town. —    (Patient since Fri Jun 16 00:00:00 MDT 2017)

Dr T. Is great. I've been going to him for years. As far as I am concerned he is the best in town.


StarStarStarStarStar Love this place. Staff and dr. AWESOME —    (Patient since Sun Aug 27 00:00:00 MDT 2017)

Love this place. Staff and dr. AWESOME


StarStarStarStarStar Great experience Dr. Thiele was superb. so friendly and informative. Took time to explain everything  —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

Great experience Dr. Thiele was superb. so friendly and informative. Took time to explain everything to me. My mother had macular degeneration and I was so afraid I had it too . He reassured me that everything was fine. very professional and caring. Front desk was so polite and understanding...


StarStarStarStarStar Great staff, wonderful doctor. Could not have been better. —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

Great staff, wonderful doctor. Could not have been better.


StarStarStarStarStar very thorough —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

very thorough


StarStarStarStarStar Awesome, Very friendly staff,great place to go for your eye exam and glasses .We are from Pennsylvani —    (Patient since Wed Aug 26 00:00:00 MDT 2015)

Awesome, Very friendly staff,great place to go for your eye exam and glasses .We are from Pennsylvania and need a place for an eye exam for my daughter, she is in Florida attending college.Excellent place.


StarStarStarStarStar Undoubtedly the best eye experience I've ev r had. All of the people that worked with me were very k —    (Patient since Tue Aug 25 00:00:00 MDT 2015)

Undoubtedly the best eye experience I've ev r had. All of the people that worked with me were very knowledgeable and willing to help.


StarStarStarStarStar Nice and professional staff. Thank you. —    (Patient since Fri Aug 21 00:00:00 MDT 2015)

Nice and professional staff. Thank you.


StarStarStarStarStar Very helpfull —    (Patient since Mon Nov 14 00:00:00 MST 2016)

Very helpfull


StarStarStarStarStar Excellent service with a smile!! These folks know what they are doing and take care of you like famil —    (Patient since Sat Aug 15 00:00:00 MDT 2015)

Excellent service with a smile!! These folks know what they are doing and take care of you like family. My husband and I were made to feel very comfortable, and the doctor was extremely knowledgeable and made sure we understood all aspects of the examination.


StarStarStarStarStar Excellent service with a smile!! These folks know what they are doing and take care of you like famil —    (Patient since Sat Aug 15 00:00:00 MDT 2015)

Excellent service with a smile!! These folks know what they are doing and take care of you like family. My husband and I were made to feel very comfortable, and the doctor was extremely knowledgeable and made sure we understood all aspects of the examination.


StarStarStarStarStar Everyone was professional and friendly and took the time to explain everything in detail. —    (Patient since Fri Nov 11 00:00:00 MST 2016)

Everyone was professional and friendly and took the time to explain everything in detail.


StarStarStarStarStar Very enjoyable experience. Professionally conducted. Enjoyed Dr. Thiele's conscientious explanations —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

Very enjoyable experience. Professionally conducted. Enjoyed Dr. Thiele's conscientious explanations of weaknesses and other diabetic concerns. Thank you.


StarStarStarStarStar On time, friendly courteous staff, very helpful...couldn't ask for any better —    (Patient since Wed Nov 16 00:00:00 MST 2016)

On time, friendly courteous staff, very helpful...couldn't ask for any better


StarStarStarStarStar Very professional, no wait time, in and out, and Dr nailed my eye exam\\ prescription, right the 1st  —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

Very professional, no wait time, in and out, and Dr nailed my eye exam\\ prescription, right the 1st time.No complaints , overall excellent experience. Will go back again.


StarStarStarStarStar Very professional, no wait time, in and out, and Dr nailed my eye exam\\ prescription, right the 1st  —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

Very professional, no wait time, in and out, and Dr nailed my eye exam\\ prescription, right the 1st time.No complaints , overall excellent experience. Will go back again.


StarStarStarStarStar The Staff and Scott are awesome as usual. Online scheduling makes it simple to get your appointment s —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

The Staff and Scott are awesome as usual. Online scheduling makes it simple to get your appointment setup as well.


StarNo StarNo StarNo StarNo Star I HAD MY EYE EXAM BY DR. SCOTT THIELE ON JUNE 23, 2015 AND I AM VERY SATISFIED WITH HIM. HE DOES AN E —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

I HAD MY EYE EXAM BY DR. SCOTT THIELE ON JUNE 23, 2015 AND I AM VERY SATISFIED WITH HIM. HE DOES AN EXCELLENT JOB BUT I AM VERY DISSATISFIED WITH HIS RECEPTIONIST/BILLER. SHE IS SO INCOMPETENT AND LIED TO ME SO I WILL GO ELSEWHERE FROM NOW ON. I HATE TO LOSE DR. THIELE AS A DOCTOR BUT CANNNOT DEAL WITH HIS FRONT HELP ANYMORE. I HAD PROBLEMS THE LAST TWO YEARS BEFORE WITH MY CLAIM NOT BEING BILLED CORRECT BUT THIS YEARS EXPERIENCE TOPPED IT ALL. I WAS TRYING CONTACTS THIS TIME, AND THEY DID NOT HAVE BUT ONE TRIAL PAIR FOR ME TO TAKE HOME ON JUNE 23, 2015. THE FRONT HELP LADY STATED WE USUALLY SEND YOU HOME WITH TEN ONE DAY CONTACTS TO TRY, I'LL CALL YOU IN A COUPLE OF DAYS WHEN WE GET MORE IN, SO YOU CAN TRY THEM OUT FIRST. I STATED, I KNOW I WANT THEM, GO AHEAD AND ORDER THEM PLEASE AND I'LL GO AHEAD AND PAY FOR THEM TODAY WITH THIS BILL. SHE QUOTED THEY WOULD BE AROUND $99.00 BUT YOU DO NOT PAY UNTIL THEY COME IN AND WE WILL STILL THROW YOU IN 9 MORE FREE SAMPLES TOO, I'LL CALL YOU WHEN WE GET THEM IN, PROBABLY ABOUT A WEEK FROM NOW. I NEVER RECEIVED A CALL {I HAVE CALLER ID AND VOICE MAIL}, OR A EMAIL OR A TEXT, THEY ALSO HAVE MY HUSBANDS CONTACT INFO AND OUR ADDRESS AND WE RECEIVED NOTHING. I WENT BACK OVER TO OFFICE ON JULY 15, 2015 AND SPOKE TO SAME LADY AND EXPLAINED I NEVER GOT CALL TO COME GET CONTACTS. SHE SAID SHE NEVER ORDERED THEM BECAUSE I DIDN'T ASK HER TOO AND WAS NOT APOLOGETIC AT ALL AND WAS VERY RUDE. I HAD MY HUSBAND WITH ME AGAIN AND I WAS NOT RUDE TO HER, AND HE HEARD BOTH SIDES OF THIS CONVERSATION AND THE PREVIOUS ONE WITH HER. SHE HAD NO ANSWER FOR WHY I WAS NOT AT LEAST CALLED TO GET AND TRY FREE SAMPLES AS PROMISED. I ONCE AGAIN ASK HER TO ORDER THEM, SHE STATED SHE WOULD AGAIN AND PROMISED THAT SHE WOULD CALL ME IN FIVE DAYS AT THE MOST WHEN THEY CAME IN,SHE GAVE ME TWO PAIR OF DAILY CONTACT SAMPLES AND ONE MONTHLY PAIR SAMPLE TO TRY. SHE TOLD ME TWICE, I PROMISE YOU WILL GET A CALL FROM ME THIS TIME, THREE OR FIVE DAYS AT THE MOST. AGAIN , MY HUSBAND HEARD THE ENTIRE CONVERSATION. AS OF TODAY JILY 27,2015, I STILL HAVE NOT BEEN CONTACTED. IT IS A SHAME THAT LENS CRAFTERS AND DR. SCOTT THIELE HAVE SUCH INCOMPETENT AND RUDE HELP, I REALLY LIKE DR. THIELE, HE IS VERY PROFESSIONAL, AND PLEASANT. THE YOUNG MAN THAT DID MY OPTOMAP WAS ALSO VERY PLEASANT AND PROFESSIONAL. MYSELF AND MY HUSBAND HAVE BEEN PATIENTS OF HIS FOR SEVERAL YEARS NOW. WE HAVE ALWAYS HAD PROBLEMS WITH OUR CHARGES BEING BILLED WRONG BUT THIS YEARS TREATMENT WILL DEFINETLY SEND US ELSEWHERE FROM NOW ON. WE SHOULDN'T HAVE TO REPEATLY ASK FOR OUR PRESCRIPTION AND EYEWEAR/CONTACTS. I HOPE THIS HELPS YOU RESOLVE YOUR EMPLOYEE PROBLEM, BECAUSE I'M SURE SHE HAS COST YOU OTHER PATIENTS WITH HER REPEATED INCOMPETENCE AND RUDENESS. ONE TIME WAS BAD ENOUGH NOT BEING CALLED OR ORDERING MY CONTACTS, SHE BLAMED ME FOR NOT RECEIVING MY FREE SAMPLES AND CONTACTS. BUT TWICE WAS A INSULT AND I BELIEVE WAS INTENTIONAL DUE TO HER RUDENESS TO ME ON JULY 15, 2015. THANKYOU FOR YOUR TIME. BONITA TOMLINSON 07/27/2015


StarStarStarStarStar Everyone was very knowledgeable and helped me with contacts for the first time :) whole experience ha —    (Patient since Sun Aug 14 00:00:00 MDT 2016)

Everyone was very knowledgeable and helped me with contacts for the first time :) whole experience has been a very good one, and I am happy to be seeing clear again :)


StarStarStarStarStar Doctor explains everything clearly and in detail. Staff is very good at helping you pick out frames a —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

Doctor explains everything clearly and in detail. Staff is very good at helping you pick out frames and explaining different options available to make the most of your insurance coverage.


StarStarStarStarStar My experience with the staff was a very pleasant one. Upon entering the office, everyone was very fri —    (Patient since Sun Apr 09 00:00:00 MDT 2017)

My experience with the staff was a very pleasant one. Upon entering the office, everyone was very friendly. I was seen relatively quickly (within 10 minutes) and all of my questions were answered, thoroughly. I did not feel rushed in any manner and was very pleased with the services rendered. I highly recommend this place for your eye care needs.


StarStarStarStarStar Excellent service. It was a super busy Saturday and everyone stayed professional and cheerful. —    (Patient since Sat Jul 18 00:00:00 MDT 2015)

Excellent service. It was a super busy Saturday and everyone stayed professional and cheerful.


StarStarStarStarStar Excellent, timely service. —    (Patient since Sat Jan 07 00:00:00 MST 2017)

Excellent, timely service.


StarStarStarStarStar Everything from support staff to tech to the Dr were amazing, answered questions explained everything —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

Everything from support staff to tech to the Dr were amazing, answered questions explained everything gave suggestions and alternative methods for eyeware! I will come back here from now on. I didn't feel like a number and really felt like they cared.


StarStarStarStarStar The doctor was very attentive. Reviewed my daughters chart with her and made sure we understood every —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

The doctor was very attentive. Reviewed my daughters chart with her and made sure we understood everything before leaving.


StarStarStarStarStar I appreciate the time he took to explain the answers to my questions. —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

I appreciate the time he took to explain the answers to my questions.


StarStarStarStarStar On-time appointment. Everything is explained in terms I can understand. They do not try to sell you a —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

On-time appointment. Everything is explained in terms I can understand. They do not try to sell you any service or products you don't need. I have already booked my check-up for next year.


StarStarStarStarStar I don't recall the eye doctors name right off hand as I'm sitting here on my porch but, he was real —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

I don't recall the eye doctors name right off hand as I'm sitting here on my porch but, he was really cool down to earth. We had casual conversation although he was very professional. Overall it was an excellent experience I would gladly recommend Dr Brink and associates to anyone. All the staff was very friendly , polite and professional.


StarStarStarStarStar Very nice experience. Was taken back for exam on time. Dr. Thiele was very thorough. Will continue to —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Very nice experience. Was taken back for exam on time. Dr. Thiele was very thorough. Will continue to use them for my yearly exams.


StarStarStarStarStar I was very impressed with both the Dr. & staff. Very friendly & professional. —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

I was very impressed with both the Dr. & staff. Very friendly & professional.


StarStarStarStarStar Very prompt and professional. Would recommend. The Doctor explained every test and exactly how I was  —    (Patient since Sat Dec 24 00:00:00 MST 2016)

Very prompt and professional. Would recommend. The Doctor explained every test and exactly how I was diagnosed. He was pleasant, informative and genuine.


StarStarStarStarStar Very good experience. Really like Dr. Thiele. —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

Very good experience. Really like Dr. Thiele.


StarStarStarStarStar The exam was excellent. —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

The exam was excellent.


StarStarStarStarStar All of the staff were so friendly, professional and very helpful. —    (Patient since Fri Jul 08 00:00:00 MDT 2016)

All of the staff were so friendly, professional and very helpful.


StarStarStarStarStar I've been going to Dr. Ted Brink & Assoc. for a few years now and have always had a good experience. —    (Patient since Tue Sep 05 00:00:00 MDT 2017)

I've been going to Dr. Ted Brink & Assoc. for a few years now and have always had a good experience. This time, they took me in last minute and I was in and out in less than 30 minutes. Friendly and professional staff too.


StarStarStarStarStar The staff was really friendly and fast. Got my glasses on the same day! —    (Patient since Mon Nov 28 00:00:00 MST 2016)

The staff was really friendly and fast. Got my glasses on the same day!


StarStarStarNo StarNo Star My Dr. Is the best. —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

My Dr. Is the best.


StarStarStarStarStar Staff was courteous. Very friendly while taking my tests. Dr. Thiele was very helpful and informative —    (Patient since Thu May 11 00:00:00 MDT 2017)

Staff was courteous. Very friendly while taking my tests. Dr. Thiele was very helpful and informative, as usual.


StarStarStarStarStar As an eyeglass wearer for 50 years, I can honestly say Lens Crafters in Saint Augustine is the best e —    (Patient since Wed May 13 00:00:00 MDT 2015)

As an eyeglass wearer for 50 years, I can honestly say Lens Crafters in Saint Augustine is the best exam and glasses I have ever experienced. From the receptionist to the Technician, Dr. Brink and everybody there, your customer service is superb, made me feel comfortable right from the moment I walked into the establishment. I would recommend Dr. Brink and Associates to anyone and everyone :o) Thank You


StarStarStarStarStar Great visit, fast & easy. Everyone was so friendly too. :) Thank you all so much! —    (Patient since Tue May 12 00:00:00 MDT 2015)

Great visit, fast & easy. Everyone was so friendly too. :) Thank you all so much!


StarStarStarStarStar staff was friendly, efficient and knowledgeable. —    (Patient since Sat Apr 16 00:00:00 MDT 2016)

staff was friendly, efficient and knowledgeable.


StarStarStarStarStar The best experience I ever had. Friendly good conversation and explained everything out in detail. I  —    (Patient since Wed May 06 00:00:00 MDT 2015)

The best experience I ever had. Friendly good conversation and explained everything out in detail. I will definitely recommend it to all my friends.


StarStarStarStarStar Very friendly . Was easy to understand procedure. Excellent service. —    (Patient since Thu May 07 00:00:00 MDT 2015)

Very friendly . Was easy to understand procedure. Excellent service.


StarStarStarStarStar The doctor was very competent, professional and personable yet humorous...a rarity in the medical fie —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

The doctor was very competent, professional and personable yet humorous...a rarity in the medical field in my experience! Staff was also excellent. An "A+" rating all-around would be well deserved in my opinion.


StarStarStarStarStar Everyone is so nice,they always greet you with a friendly smile.You are treated like family here I wi —    (Patient since Wed May 25 00:00:00 MDT 2016)

Everyone is so nice,they always greet you with a friendly smile.You are treated like family here I will recommend to all my family and friends!!


StarStarStarStarStar Both my sister and I discussed on the car ride home what a pleasant experience we both had . —    (Patient since Tue Dec 27 00:00:00 MST 2016)

Both my sister and I discussed on the car ride home what a pleasant experience we both had .


StarStarStarStarStar Great attention and thorough eye exam - Dr. Brink and staff are top notch. —    (Patient since Sat Jan 28 00:00:00 MST 2017)

Great attention and thorough eye exam - Dr. Brink and staff are top notch.


StarStarStarStarStar Dr. Ted is wonderful. The rest of the team specially Jordan the person who helped me with my lenses w —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Dr. Ted is wonderful. The rest of the team specially Jordan the person who helped me with my lenses was very helpful and kind as well.


StarNo StarNo StarNo StarNo Star I was very pleased with the doctor and staff I interacted with during my appointment. They were frien —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

I was very pleased with the doctor and staff I interacted with during my appointment. They were friendly and put me at ease during my visit.


StarStarStarStarStar Dr. Thiele is the best. I would recommend him highly. Been going to him for several years now, and wi —    (Patient since Fri Jan 06 00:00:00 MST 2017)

Dr. Thiele is the best. I would recommend him highly. Been going to him for several years now, and will not use anyone else.


StarStarStarStarStar Dr. Taylor is outstanding in her field —    (Patient since Sun Mar 26 00:00:00 MDT 2017)

Dr. Taylor is outstanding in her field


StarStarStarStarStar The entire experience was A#! from scheduling, exams, and checking out! Brandi was exceptional in all —    (Patient since Fri Apr 24 00:00:00 MDT 2015)

The entire experience was A#! from scheduling, exams, and checking out! Brandi was exceptional in all she did. Jordan demonstrated great people and clinical skills. Dr. Thiele was thorough and demonstrated genuine care and service.


StarStarStarStarStar Everyone that helped me was fantastic! Dr. Thiele was awesome! —    (Patient since Sat Apr 25 00:00:00 MDT 2015)

Everyone that helped me was fantastic! Dr. Thiele was awesome!


StarStarStarStarStar Greeted in a quick friendly manner. Everyone worked well together and that was nice to see. Testing w —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

Greeted in a quick friendly manner. Everyone worked well together and that was nice to see. Testing was explained and very thorough.


StarStarStarStarStar Easy and informative —    (Patient since Sat Jun 17 00:00:00 MDT 2017)

Easy and informative


StarStarStarStarNo Star Always helpful. Dr. Thiele is knowledgeable and friendly. —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Always helpful. Dr. Thiele is knowledgeable and friendly.


StarStarStarStarStar GREAT CHECKUP. I WOULD RECOMMEND TO ANYONE —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

GREAT CHECKUP. I WOULD RECOMMEND TO ANYONE


StarStarStarStarStar The best eye visit I have ever had. —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

The best eye visit I have ever had.


StarStarStarStarStar Made me feel comfortable. —    (Patient since Sat Apr 11 00:00:00 MDT 2015)

Made me feel comfortable.


StarStarStarStarStar Dr Thiele is awesome, the staff I met with is all pleasant and accommodating. It's not often someone —    (Patient since Wed Apr 08 00:00:00 MDT 2015)

Dr Thiele is awesome, the staff I met with is all pleasant and accommodating. It's not often someone from 900 miles away makes return visits, is it ? I do, because what they are doing is great work.


StarStarStarStarStar Very nice, took his time, didn't rush me. —    (Patient since Fri Apr 03 00:00:00 MDT 2015)

Very nice, took his time, didn't rush me.


StarStarStarStarStar Great visit. Enjoyed staff and felt confident with doctor exam and liked that he took time to show me —    (Patient since Thu May 25 00:00:00 MDT 2017)

Great visit. Enjoyed staff and felt confident with doctor exam and liked that he took time to show me and explain issues with my eyes.


StarStarStarStarStar Highly recommended —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

Highly recommended


StarStarStarStarStar Dr. Thiele is perfectly suited to his profession. Quick, alert and very informative. The rest of the  —    (Patient since Fri Dec 23 00:00:00 MST 2016)

Dr. Thiele is perfectly suited to his profession. Quick, alert and very informative. The rest of the Lenscrafter experience was OK.


StarStarStarStarNo Star Dr and staff were awesome —    (Patient since Sat Jan 31 00:00:00 MST 2015)

Dr and staff were awesome


StarStarStarStarNo Star I walked in and was seen right after filling out the paperwork. Everyone was very professional. —    (Patient since Sat Mar 21 00:00:00 MDT 2015)

I walked in and was seen right after filling out the paperwork. Everyone was very professional.


StarStarStarStarStar I was able to get an appt immediately. Service was excellent. Great exam. Thanks —    (Patient since Fri Aug 04 00:00:00 MDT 2017)

I was able to get an appt immediately. Service was excellent. Great exam. Thanks


StarStarStarStarStar So friendly. Very helpful. The doctor was funny too. —    (Patient since Wed Mar 18 00:00:00 MDT 2015)

So friendly. Very helpful. The doctor was funny too.


StarStarStarStarStar Everyone in the office was very friendly, competent and efficient. I stopped in for information and l —    (Patient since Fri Mar 13 00:00:00 MDT 2015)

Everyone in the office was very friendly, competent and efficient. I stopped in for information and left a little more than an hour later with a full eye exam. Very comfortable and painless experience.


StarStarStarStarStar I had a short wait but then I knew why. Dr. Brink listened to every single question that came to mind —    (Patient since Fri Mar 06 00:00:00 MST 2015)

I had a short wait but then I knew why. Dr. Brink listened to every single question that came to mind. He sat there and answered and explained in a way that was reassuring and understandable. I left knowing more than I came with. Awesome. Can't wait to go back and learn some more.


StarStarStarStarStar Fast and excellent service. —    (Patient since Sat Dec 17 00:00:00 MST 2016)

Fast and excellent service.


StarStarStarStarStar Excellent! Very professional and helpful. I felt very well informed after my eye exam and the staff w —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Excellent! Very professional and helpful. I felt very well informed after my eye exam and the staff who helped with my glasses was very patient and attentive


StarStarStarStarStar Excellent experience. Efficient, professional, informative exam. The service in the eye stire was exc —    (Patient since Fri Feb 24 00:00:00 MST 2017)

Excellent experience. Efficient, professional, informative exam. The service in the eye stire was excellent.


StarStarStarStarStar Nice people and the Dr. was very informative about the technology. —    (Patient since Thu Feb 26 00:00:00 MST 2015)

Nice people and the Dr. was very informative about the technology.


StarStarStarStarNo Star The doctor and the techs were all very informative. They took the time to explain to me the procedure —    (Patient since Thu Feb 26 00:00:00 MST 2015)

The doctor and the techs were all very informative. They took the time to explain to me the procedures and the results in clear understandable terms. I felt like they truely care about me as a person not just a patient. Lens crafters has to do something to lower their prices. The lens and frames are just too expensive. Even with the 50% off.


StarStarStarStarStar I've been going there for many yrs now and have never had a problem. I would recommend them to anyon —    (Patient since Tue Feb 24 00:00:00 MST 2015)

I've been going there for many yrs now and have never had a problem. I would recommend them to anyone and everyone.


StarStarStarStarStar Great staff and doctor. Efficient and professional. —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

Great staff and doctor. Efficient and professional.


StarStarStarStarNo Star The staff and Dr. Scott were great, vey polite, very prompt, for the most part, the Dr forgot to sign —    (Patient since Fri Feb 19 00:00:00 MST 2016)

The staff and Dr. Scott were great, vey polite, very prompt, for the most part, the Dr forgot to sign the new eye prescription. The only problem was that my last eye exam with Dr. Scott was in 2011, and they said they did not have any record of it because of the new system. It all went fine, but I was hoping to make sure there were no unseen problems since my last exam. It was my fault for not going every year, but I know my family physician keeps my records for years. Thank you for all your kindness though!


StarStarStarStarStar I was very pleased with the whole experience at Dr. Ted Brink & Associates. The staff was courteous a —    (Patient since Wed Feb 24 00:00:00 MST 2016)

I was very pleased with the whole experience at Dr. Ted Brink & Associates. The staff was courteous and efficient, I will recommend them to all my friends who are in need of eyecare.


StarStarStarNo StarNo Star Everybody was in a hurry to rush me through the exam so Dr. Theile could get out for lunch. I would b —    (Patient since Fri Feb 13 00:00:00 MST 2015)

Everybody was in a hurry to rush me through the exam so Dr. Theile could get out for lunch. I would be surprised if I was in the chair 10 minutes total which includes wait time.


StarStarStarStarStar I thought everyone in there was extremely nice and helpful to me. They explained everything to me and —    (Patient since Thu Feb 12 00:00:00 MST 2015)

I thought everyone in there was extremely nice and helpful to me. They explained everything to me and I was very happy with my experience there. Wish things didn't cost so much but that would be my only complaint.


StarStarStarStarStar I had a great experience from the time I walked in the door, until I was finished. Everyone made the  —    (Patient since Tue Feb 16 00:00:00 MST 2016)

I had a great experience from the time I walked in the door, until I was finished. Everyone made the process easy, and easy to understand. The staff was extremely friendly and helpful!


StarStarStarStarStar Could not be happier with the service! So helpful and friendly. Dr Thiele is amazing. Will continue t —    (Patient since Sat Feb 07 00:00:00 MST 2015)

Could not be happier with the service! So helpful and friendly. Dr Thiele is amazing. Will continue to go there and refer there as well:)


StarStarStarStarStar Thorough exam, friendly staff and knowledgeable staff —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Thorough exam, friendly staff and knowledgeable staff


StarStarStarStarNo Star My experience was very good. The Dr. thoroughly explained my problem and referred me to a surgeon. I  —    (Patient since Wed Feb 04 00:00:00 MST 2015)

My experience was very good. The Dr. thoroughly explained my problem and referred me to a surgeon. I was very impressed with his manner and knowledge.


StarStarStarStarStar Great customer service. —    (Patient since Fri Jan 30 00:00:00 MST 2015)

Great customer service.


StarStarNo StarNo StarNo Star The exam was fine. As I was checking out and expecting to pay $29 for my exam with my insurance, the  —    (Patient since Wed Jan 28 00:00:00 MST 2015)

The exam was fine. As I was checking out and expecting to pay $29 for my exam with my insurance, the lady at the desk remembered that she had not charged me for my contact lens fitting. After she added that on she told me the I owed $159.00. I was in NO WAY prepared to pay that. There is no sign with pricing saying that you will be charged that amount of money. I did not have that amount of money accessible to me, but had to figure out how to get it since the exam was already complete. The staff knew that I was having an contact fitting while I was there and gave me no warning other than that I had a $10 copay. I also consented to the Eye mapping and had to sign that I knew about that charge. How can you charge me $130 without my knowledge or consent. I was thoroughly humiliated to be standing in the middle of Lenscrafters, crying, trying to figure out how to pay for something that I was not expecting, hadn't been warned about, and could not afford. Bad business practice. I do not blame the lady at the desk as I am sure these are company wide policies. I will obviously ask next time, but as I have worn contacts for over 15 years and NEVER paid that much in the past, let alone with insurance. This was a real let down.


StarStarStarStarStar Friendly and professional. Willing to go the "extra" mile to be sure your care is great. —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Friendly and professional. Willing to go the "extra" mile to be sure your care is great.


StarStarStarStarStar I found the employees at Dr. Ted Brink and Associates (LensCrafters of St. Augustine) to be friendly  —    (Patient since Thu Jan 01 00:00:00 MST 2015)

I found the employees at Dr. Ted Brink and Associates (LensCrafters of St. Augustine) to be friendly and helpful. Ginger helped me to select several pairs of glasses and she was awesome at helping to ensure they fit properly. Scott Thiele, O.D. was upbeat and cordial. I would definitely return to this location for my eye care needs in the future.


StarStarStarStarStar Wonderful. People were friendly, kind, and knowledgeable. I was in on my lunch break and they were se —    (Patient since Tue Dec 30 00:00:00 MST 2014)

Wonderful. People were friendly, kind, and knowledgeable. I was in on my lunch break and they were sensitive to that and got me in and out. I was extremely happy with my experience.


StarStarStarStarNo Star Good visit, I was very pleased —    (Patient since Wed Dec 24 00:00:00 MST 2014)

Good visit, I was very pleased


StarStarStarStarNo Star Friendly,Timely, Clear,Accurate and Professional. Always a great experience.Thankyou. —    (Patient since Fri Dec 19 00:00:00 MST 2014)

Friendly,Timely, Clear,Accurate and Professional. Always a great experience.Thankyou.


StarStarStarStarStar Dr Scott Theile was very patient & understanding. If i had a question he took the time to listen & th —    (Patient since Mon Dec 14 00:00:00 MST 2015)

Dr Scott Theile was very patient & understanding. If i had a question he took the time to listen & throughly explain his answer.


StarStarStarStarStar The staff are wonderful!! I was examined by a great doctor and got a pair of glasses within 90 minute —    (Patient since Fri Dec 16 00:00:00 MST 2016)

The staff are wonderful!! I was examined by a great doctor and got a pair of glasses within 90 minutes!!! It was a great experience.


StarStarStarStarNo Star Everyone was great helped me with all of my questions. Rachel did a great job with welcoming people a —    (Patient since Tue Dec 27 00:00:00 MST 2016)

Everyone was great helped me with all of my questions. Rachel did a great job with welcoming people amd making sure everything was ready for the Dr.


StarStarStarStarStar Staff very friendly and yet professional. In and out in a very short time. This is the third time I h —    (Patient since Fri Dec 12 00:00:00 MST 2014)

Staff very friendly and yet professional. In and out in a very short time. This is the third time I have here and they only get better each trip


StarStarStarStarStar excellent service and friendly —    (Patient since Tue Dec 09 00:00:00 MST 2014)

excellent service and friendly


StarStarStarStarStar It was a quick service and very friendly staff. —    (Patient since Mon May 02 00:00:00 MDT 2016)

It was a quick service and very friendly staff.


StarStarStarStarStar Doctor was very knowledgeable and explained things well. Staff was exceptional. —    (Patient since Fri Apr 05 00:00:00 MDT 2013)

Doctor was very knowledgeable and explained things well. Staff was exceptional.


StarStarStarStarStar Doctor and staff are wonderful. Very friendly and efficient. —    (Patient since Wed Nov 26 00:00:00 MST 2014)

Doctor and staff are wonderful. Very friendly and efficient.


StarStarStarStarStar Excellent service professional staff will definitely recommend —    (Patient since Mon Nov 24 00:00:00 MST 2014)

Excellent service professional staff will definitely recommend


StarStarStarStarStar The doctor was very knowledgeable and through. —    (Patient since Mon Nov 24 00:00:00 MST 2014)

The doctor was very knowledgeable and through.


StarStarStarStarStar My experience was great very professional courtesy and prompt service ! I would and will recommend to —    (Patient since Sat Nov 12 00:00:00 MST 2016)

My experience was great very professional courtesy and prompt service ! I would and will recommend to anyone who ask about an eye doctor . Thanks Don Baker


StarStarStarStarStar Dr. was very Professional and willing to understand your needs. Overall, Awesome! —    (Patient since Sat Dec 10 00:00:00 MST 2016)

Dr. was very Professional and willing to understand your needs. Overall, Awesome!


StarStarStarStarNo Star Office was clean and quiet. No wait to be seen. Dr. Taylor was very good at explaining everything. On —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Office was clean and quiet. No wait to be seen. Dr. Taylor was very good at explaining everything. One negative - the customer bathroom is OUT OF ORDER????? I had to go to Publix during my long visit for contacts and glasses (2 hours). I did think that the advertised specials were misleading ONE IN THE OFFICE CLAIMED 40% off a complete set of glasses and that wasn't true - BUT especially the one that promised this in an email the very MORNING of my appointment: Dear Karen, If you been thinking about replacing your old pair of glasses or getting a new pair made, take advantage of our special eyeglasses offer. 50% Off COMPLETE PAIR OF EYEGLASSES With exam and purchase of annual supply of contacts * Some restrictions apply Don't delay and take advantage of this limited time offer! Thank you for being a valued member of our practice. Please give us a call if you have any questions or if we can be of any assistance whatsoever. Dr Ted Brink & Associates - St Augustine (904) 810-5038 staugustine@drbrink.com http://drbrink.com I DID purchase the full year of contacts, had exams for contacts, eyeglasses and reading glasses and STILL ONLY RECEIVED 20% off on my glasses.


StarStarStarStarStar Great service from start to finish everyone there tried to help me and make me feel comfortable. Dr T —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

Great service from start to finish everyone there tried to help me and make me feel comfortable. Dr Thiele was professional and very good at answering all my questions.


StarNo StarNo StarNo StarNo Star The doctor I saw was so hyper and intense that I honestly thought he was on some kind of drugs. My ap —    (Patient since Fri Jul 24 00:00:00 MDT 2015)

The doctor I saw was so hyper and intense that I honestly thought he was on some kind of drugs. My appointment felt rushed and I left not feeling confident that my eyes had been thoroughly checked. I have diabetes so this is important. Everyone else at the office was nice, but I wouldn't recommend this place after my experience with the doctor. I can't remember his last name, but it started with the letter T.


StarStarStarStarStar Excellent and professional customer service. —    (Patient since Wed Nov 12 00:00:00 MST 2014)

Excellent and professional customer service.


StarStarStarStarStar Everyone we dealt with for this appointment was incredibly kind and helpful. Everyone had a positive  —    (Patient since Wed Nov 12 00:00:00 MST 2014)

Everyone we dealt with for this appointment was incredibly kind and helpful. Everyone had a positive attitude and accurately described each step of the process. I have never had such an excellent experience with any doctor before, and they made my anxiety of getting new glasses genuinely a pleasure!


StarStarStarStarStar Loved Dr. Taylor. —    (Patient since Thu Nov 12 00:00:00 MST 2015)

Loved Dr. Taylor.


StarStarStarStarNo Star My experience at your St Augustine office on November 5, 2014. Was very prompt and professional. I ha —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

My experience at your St Augustine office on November 5, 2014. Was very prompt and professional. I have no complaints. Thank you for a nice and speedy visit.


StarStarStarStarStar As usual, the exam process was thorough and efficient. Very professional and informative. —    (Patient since Mon May 08 00:00:00 MDT 2017)

As usual, the exam process was thorough and efficient. Very professional and informative.


StarStarStarStarStar Excellent! Prompt. Professional. —    (Patient since Wed Oct 29 00:00:00 MDT 2014)

Excellent! Prompt. Professional.


StarStarStarStarStar Efficient, courteous service. Highly recommend them! —    (Patient since Tue Oct 18 00:00:00 MDT 2016)

Efficient, courteous service. Highly recommend them!


StarStarStarStarStar Great service and no waiting! —    (Patient since Mon Apr 01 00:00:00 MDT 2013)

Great service and no waiting!


StarStarStarStarStar The staff was very friendly and inviting. Doctor Thiele makes his patience feel at ease with his frie —    (Patient since Tue Oct 08 00:00:00 MDT 2013)

The staff was very friendly and inviting. Doctor Thiele makes his patience feel at ease with his friendly manner. My appointment was a positive experience. My family also go to Doctor Thiele and are also very satisfied with the services they receive.


StarStarStarStarStar Great people and service! —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

Great people and service!


StarStarStarStarStar Dr. Theule and staff were very thorough and professional with my 2 year exam. No wait for my appt. —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

Dr. Theule and staff were very thorough and professional with my 2 year exam. No wait for my appt.


StarStarStarStarStar The staff was very friendly, knowledgeable, and helpful. My eye exam was thorough and the examiners e —    (Patient since Wed May 03 00:00:00 MDT 2017)

The staff was very friendly, knowledgeable, and helpful. My eye exam was thorough and the examiners explained what was happen and what the results were at each step.


StarStarStarStarStar Great office and Dr Brink and his associates arw thoughtful and patient. I'm glad I made the visit! —    (Patient since Thu Sep 11 00:00:00 MDT 2014)

Great office and Dr Brink and his associates arw thoughtful and patient. I'm glad I made the visit!


StarStarNo StarNo StarNo Star I had purchased my glasses at Lens Crafters at this location last year and had an absolutely 5 star e —    (Patient since Tue Sep 09 00:00:00 MDT 2014)

I had purchased my glasses at Lens Crafters at this location last year and had an absolutely 5 star experience. However, my experience with the Optometry folks wasn't the same. The first disappointment was that my appointment was not on their books and I had to wait 2 hours and come back. Over all, the equipment they used and the subsequent testing seemed top notch. I asked about contact lenses (which I've never worn) and I was "fitted". I felt that the information received and the time spent with me was minimal. No one asked if I was comfortable or if I had any questions. I was handed a piece of paper with instructions on my way out, as an afterthought, but no one sat down with me to tell me about cleaning them, about how long I should wear them, etc. I felt rushed. I even had to ask for solution to take home with me! I was very very disappointed.


StarStarStarStarStar Everyone was quick, professional, informative, and cordial. Thank you for a great experience! —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

Everyone was quick, professional, informative, and cordial. Thank you for a great experience!


StarStarStarStarStar My husband and I both went for eye exams here fro the first time. We were both very pleased with Dr.  —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

My husband and I both went for eye exams here fro the first time. We were both very pleased with Dr. Thiele and the staff. He was very informative and took time to explain the tests that were done.


StarStarStarStarStar Eye exam and review with dotor was best i have ever had! —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

Eye exam and review with dotor was best i have ever had!


StarStarStarStarStar Had a great experience!! —    (Patient since Wed Mar 08 00:00:00 MST 2017)

Had a great experience!!


StarStarStarNo StarNo Star Doctor was fantastic. Knowledgeable and informative. Irritated that I made an appt, came 10 min early —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

Doctor was fantastic. Knowledgeable and informative. Irritated that I made an appt, came 10 min early to fill out paperwork, a walk in came at same time, turned in paperwork 30 sec ahead of me and the comment was made that "since you turned in your paperwork first, I'll take you back first." When I questioned staff about this I was told that they have to keep things moving so they take back whoever is ready first, and that the doctor was already running behind schedule anyways, that this was their policy. If this is the policy, I would have come when it was more convenient for me, not when there was an open appointment time. Not recommending this business is based solely on the fact that appointment times are not honored, not on the qualifications of the doctor.


StarStarStarStarStar I can SEE!!! This was the most amazing eye experience ever! Four years since my last exam at a differ —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

I can SEE!!! This was the most amazing eye experience ever! Four years since my last exam at a different place here in at Augustine. They gave me glasses that gave me more headaches than I've ever had so I thought I had to "suck it up" and could not see clearly. Your office (and Dr Thiele and the young ladies who work there) are just amazing! Within a matter of minutes they had my problem corrected and I can see clearly for the first time in years Thank you!


StarStarStarStarStar Great, friendly staff! It was a very comfortable appointment. I would recommend you to anyone. Very p —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

Great, friendly staff! It was a very comfortable appointment. I would recommend you to anyone. Very professional and has up to date equipment. The doctor explained everything in a manner that was easy to understand and made it fun.


StarStarStarStarStar I was a walk-in, 15 minutes later saw the Doctor.... in a couple hours picked up my new 2 pair of gla —    (Patient since Sat Dec 10 00:00:00 MST 2016)

I was a walk-in, 15 minutes later saw the Doctor.... in a couple hours picked up my new 2 pair of glasses....able to finance at zero % for 6 months.. Staff was very friendly and helpful - great experience for my 1st time using Lenscrafters.


StarStarStarStarStar Very pleasant efficient service. Staff was knowledgeable, and patient. Will definitely go back for an —    (Patient since Fri Aug 04 00:00:00 MDT 2017)

Very pleasant efficient service. Staff was knowledgeable, and patient. Will definitely go back for any eye care needs.


StarStarStarStarStar Fast and easy! —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

Fast and easy!


StarStarStarStarStar The Staff was great. Dr. Thiele was AWESOME. I have already recommended you to 2 friends. —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

The Staff was great. Dr. Thiele was AWESOME. I have already recommended you to 2 friends.


StarStarStarStarStar Everyone was very helpful and respectable Thanks for your help everyone —    (Patient since Fri Sep 13 00:00:00 MDT 2013)

Everyone was very helpful and respectable Thanks for your help everyone


StarStarStarStarNo Star ********* —    (Patient since Thu Aug 07 00:00:00 MDT 2014)

*********


StarStarStarStarStar I had not planned on getting my exam this day, but I was quickly seen as a walk-in. The staff has alw —    (Patient since Wed Oct 26 00:00:00 MDT 2016)

I had not planned on getting my exam this day, but I was quickly seen as a walk-in. The staff has always been helpful and professional. I have always had my questions answered and been given great explanations. Excellent work.


StarStarStarStarStar Wait time was minimal. Dr. Scott Thiele was polite, efficient and professional but still patiently an —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

Wait time was minimal. Dr. Scott Thiele was polite, efficient and professional but still patiently answered my questions without acting condescending.


StarNo StarNo StarNo StarNo Star Dr. Taylor does a marvelous job however the front desk staff is incompetent. They mishandled my order —    (Patient since Sat Jul 29 00:00:00 MDT 2017)

Dr. Taylor does a marvelous job however the front desk staff is incompetent. They mishandled my order which was not complete when I picked it up a few minutes ago. They also tried to charge me additional funds for something that I did not need. Things used to not be this way until this year. I am very disappointed in the level of service received from the front desk!!!


StarStarStarStarStar All around excellent experience with all concerned. —    (Patient since Sat Dec 15 00:00:00 MST 2012)

All around excellent experience with all concerned.


StarStarStarStarStar Excellent. All of the staff was Awesome very helpful, kind, personal and very friendly. —    (Patient since Fri Aug 21 00:00:00 MDT 2015)

Excellent. All of the staff was Awesome very helpful, kind, personal and very friendly.


StarStarStarStarStar Even a phone call to order lenses is always a pleasure! Thank you —    (Patient since Thu Apr 17 00:00:00 MDT 2014)

Even a phone call to order lenses is always a pleasure! Thank you


StarStarStarStarStar I scheduled an appointment online the same morning. Everyone was helpful and friendly. It wasn't jus —    (Patient since Tue Jul 22 00:00:00 MDT 2014)

I scheduled an appointment online the same morning. Everyone was helpful and friendly. It wasn't just a sit here, read the lines, look at the light trip to the eye doctor like most in the past I've had. He actually talked with me about what was going on with my eyes, he was very personable and human (most eye doctors I have seen have always been blunt and stoic). Overall a great experience, I would definitely tell my friends to go. It was a pretty awesome trip for being a trip to the eye doctor.


StarStarStarStarStar Great staff, great care. —    (Patient since Tue Oct 20 00:00:00 MDT 2015)

Great staff, great care.


StarNo StarNo StarNo StarNo Star I feel that you over charged me. I will be speaking to my insurance company on Monday. I have never p —    (Patient since Fri Jul 18 00:00:00 MDT 2014)

I feel that you over charged me. I will be speaking to my insurance company on Monday. I have never paid that much for an eye examine. No one offer a wash center for me to use, when I was asked to remove my contacts. Then I was giving the incorrect contact to place in my right eye.


StarStarStarStarStar They made me feel very comfortable. I highly recommend them. —    (Patient since Sat Sep 10 00:00:00 MDT 2016)

They made me feel very comfortable. I highly recommend them.


StarStarStarStarStar Great experience, as always! —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Great experience, as always!


StarStarStarStarStar Perfect. Have gone to Dr. Thiele for a few years ago and it is a thorough,communicative exam —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

Perfect. Have gone to Dr. Thiele for a few years ago and it is a thorough,communicative exam


StarStarStarStarStar Dr. Thiele is great! He was really nice and very informative. I'd recommend anybody go to him. Every —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

Dr. Thiele is great! He was really nice and very informative. I'd recommend anybody go to him. Everybody helping with frames was really nice. Also I was only there for about an hour start to finish and that included the time it took me to try on about every pair of frames they had to find the perfect pair!


StarStarStarStarNo Star Very pleasant experience for me and my family. —    (Patient since Thu Jun 26 00:00:00 MDT 2014)

Very pleasant experience for me and my family.


StarStarStarStarNo Star Dr Taylor is the best.....most pleasant eye exam experience I have ever had —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

Dr Taylor is the best.....most pleasant eye exam experience I have ever had


StarStarStarStarStar Dr. Brink was personable and professional. He gave me information that was specific to my vision as w —    (Patient since Sat Jul 02 00:00:00 MDT 2016)

Dr. Brink was personable and professional. He gave me information that was specific to my vision as well different options as to correction. I went without an appointment and was greeted by a friendly helpful staff, that insisted it was no problem to see me at that time, even though it was obvious other people had made appt.s.


StarStarStarStarStar Excellent staff and service. Lost my glasses in the surf, with no backup pair. Everyone did a great j —    (Patient since Fri Jun 20 00:00:00 MDT 2014)

Excellent staff and service. Lost my glasses in the surf, with no backup pair. Everyone did a great job get me new glasses before the 7:00 pm closing. God bless, DuWayne R. Anderson Barrow County GA Republican Party member


StarStarStarStarStar fast wait time, even as a walk in. friendly courteous service —    (Patient since Thu Jun 19 00:00:00 MDT 2014)

fast wait time, even as a walk in. friendly courteous service


StarStarStarStarStar What great experience I had yesterday .friendly accommodating staff.got an appt right away ..Dr brink —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

What great experience I had yesterday .friendly accommodating staff.got an appt right away ..Dr brinks was so pleasant and knowledgeable..listened to me and gave me a thorough exam I left there with two pairs of beautiful glasses.it was a pleasure to be there.


StarStarStarStarStar The office staff are friendly and efficient, as is Dr. Thiele. He is not only thorough, but informati —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

The office staff are friendly and efficient, as is Dr. Thiele. He is not only thorough, but informative as well. I learn something new about eyes at every appointment ! Overall my experience was very good.


StarStarStarStarStar Professional staff, short wait time, overall an excellent experience. Thanks!! —    (Patient since Sat Jan 14 00:00:00 MST 2017)

Professional staff, short wait time, overall an excellent experience. Thanks!!


StarStarNo StarNo StarNo Star Not very happy with my experience. I had a 9am appt. and I got there early. I waited outside the door —    (Patient since Sun Jan 10 00:00:00 MST 2016)

Not very happy with my experience. I had a 9am appt. and I got there early. I waited outside the door, and people (who work there) started to arrive. First off, I don't think it is very professional to have the appointments start at 9am if the employees haven't even arrived yet. Start the appointments at 9:30am. Secondly, the woman who unlocked the door to let the employees in, saw me standing there, and asked why I was there, I told her I had a 9am appt. and she rudely said to me that they don't open for another five minutes and closed the door on my face after she let in the rather tardy employees. This put me in a bad mood for the rest of my, also rather unprofessional appointment.


StarStarStarStarStar Excellent and friendly service —    (Patient since Wed Jan 15 00:00:00 MST 2014)

Excellent and friendly service


StarStarStarStarStar friendly —    (Patient since Sat May 18 00:00:00 MDT 2013)

friendly


StarStarStarStarStar Both Dr. Thiele and the front desk staff are a delight to work with. Dr. Thiele is very thorough in h —    (Patient since Fri Sep 27 00:00:00 MDT 2013)

Both Dr. Thiele and the front desk staff are a delight to work with. Dr. Thiele is very thorough in his exam and talks easily with patients about their concerns. I've been going to the St. Augustine office for over 3 years and have had several eye exams for various reasons. I have been 100% satisfied with each experience and do not hesitate to recommend Dr. Thiele to family and friends.


StarStarStarStarNo Star Very through and personable. —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

Very through and personable.


StarStarNo StarNo StarNo Star Last year I had a great experience and that was what made me come back this year. I ended up being ve —    (Patient since Fri Mar 01 00:00:00 MST 2013)

Last year I had a great experience and that was what made me come back this year. I ended up being very disappointed. The time with the doctor was great. They were very attentive and explained everything to me in details. The service at the front desk was a different story. After many mistakes and misunderstandings I am still waiting for my contact lenses and my visit was 5 weeks ago. This will be my last visit.


StarStarStarStarNo Star The doctor was absolutely great! The only reason for the four star rating is that the desk staff didn —    (Patient since Thu May 08 00:00:00 MDT 2014)

The doctor was absolutely great! The only reason for the four star rating is that the desk staff didn't have the same attention to detail as the doctor. As he said to me when I questioned a discrepancy, "sometimes things get lost in translation".


StarStarStarStarNo Star I was very happy with my examination. Dr. Estrada was very personable and was very thorough about exp —    (Patient since Sat Jan 09 00:00:00 MST 2016)

I was very happy with my examination. Dr. Estrada was very personable and was very thorough about explaining the current state of health of my eyes and what I can do to maintain healthy vision.


StarStarStarStarNo Star I was very satisfied with my first visit to your practice and recent exam . The staff was extremely f —    (Patient since Mon May 12 00:00:00 MDT 2014)

I was very satisfied with my first visit to your practice and recent exam . The staff was extremely friendly and helpful. The doctor was very thorough and answered my questions in an easily understood manner. I'm definitely happy with my association with your practice and will definitely recommend you to others.


StarStarStarStarStar I felt so comfortable here! Everyone was so helpful and made getting contact for the first time so ea —    (Patient since Fri May 09 00:00:00 MDT 2014)

I felt so comfortable here! Everyone was so helpful and made getting contact for the first time so easy! Would recommend the office to anyone!


StarStarStarStarStar Professional and friendly staff. Dr. Brink is super nice and everyone was helpful. They have a great  —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Professional and friendly staff. Dr. Brink is super nice and everyone was helpful. They have a great sale going on and made sure I got the best discount available. Overall a pleasant visit...I recommend a visit here.


StarStarStarStarNo Star The Doctor was very informative and helpful —    (Patient since Thu May 01 00:00:00 MDT 2014)

The Doctor was very informative and helpful


StarStarStarStarNo Star A little too quick, but it was the end of the day. Very efficient, friendly doctor. —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

A little too quick, but it was the end of the day. Very efficient, friendly doctor.


StarStarStarStarStar Friendly from start to finish, everything was explained clearly. Would visit again in a heartbeat! —    (Patient since Wed Apr 08 00:00:00 MDT 2015)

Friendly from start to finish, everything was explained clearly. Would visit again in a heartbeat!


StarStarStarStarStar Dr Scott is the best. Makes the visit a pleasant one, and is very thorough with his exam. —    (Patient since Fri Jan 06 00:00:00 MST 2017)

Dr Scott is the best. Makes the visit a pleasant one, and is very thorough with his exam.


StarStarStarStarStar Very nice, professional young man —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

Very nice, professional young man


StarStarStarNo StarNo Star good experience but glasses are really expensive —    (Patient since Thu Mar 27 00:00:00 MDT 2014)

good experience but glasses are really expensive


StarStarStarStarStar Friendly informative staff. —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

Friendly informative staff.


StarStarStarStarStar What a wonderful doctor! He was kind , listened and was very good to me! I would highly recommend thi —    (Patient since Tue Mar 25 00:00:00 MDT 2014)

What a wonderful doctor! He was kind , listened and was very good to me! I would highly recommend this practice!


StarStarStarStarStar The employees was so nice and friendly —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

The employees was so nice and friendly


StarStarStarStarStar Fine experience. —    (Patient since Fri Jul 01 00:00:00 MDT 2016)

Fine experience.


StarStarStarStarStar Really excellent —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Really excellent


StarStarStarStarStar You all were prompt, kind , concerned about my eye health, and kind in every way. It was a pleasure.  —    (Patient since Sat Oct 03 00:00:00 MDT 2015)

You all were prompt, kind , concerned about my eye health, and kind in every way. It was a pleasure. The ladies at the counter were great, their smiles put me at ease.


StarStarStarStarStar Very professional and very kind. The doctor answer all the questions. and explain very clearly the re —    (Patient since Fri Mar 01 00:00:00 MST 2013)

Very professional and very kind. The doctor answer all the questions. and explain very clearly the results of the tests. I recommend them 100%.


StarStarStarStarStar Couldn't have gone any smoother. Great staff, friendly and professional doctor. I love the text remi —    (Patient since Thu Feb 02 00:00:00 MST 2017)

Couldn't have gone any smoother. Great staff, friendly and professional doctor. I love the text reminders.


StarStarStarStarStar Great office and even better staff. Very helpful and thorough. I was a little late and they still did —    (Patient since Fri Mar 07 00:00:00 MST 2014)

Great office and even better staff. Very helpful and thorough. I was a little late and they still did the exam and order of contacts in 45 min.


StarStarStarStarNo Star Great visit and great staff! —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

Great visit and great staff!


StarStarStarStarStar I was seen within a reasonable time of my appointment and was professionally treated. I highly recomm —    (Patient since Sat Feb 15 00:00:00 MST 2014)

I was seen within a reasonable time of my appointment and was professionally treated. I highly recommend this practice to anyone.


StarStarStarStarStar Excellent service —    (Patient since Mon Jan 16 00:00:00 MST 2017)

Excellent service


StarStarStarStarStar An appointment at Dr. Ted Brink & associates is a pleasant and educational experience. From the momen —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

An appointment at Dr. Ted Brink & associates is a pleasant and educational experience. From the moment you walk in, the Receptionists , Alison and Jessica , welcome you and ask how they can help. They give you the preliminary tests in a very competent manner. My appointment with Dr. Thiele was great. Not only is he professional and kind , but he is extremely thorough. I like to ask a lot of questions, and his answers are complete and in lay person's terms. I recommend him and the office to my friends and family. I needed a new pair of glasses, so my next contact was with Lens Crafters Mike Canfield. Not only did he make me feel comfortable as to what options I should look for. He explained the testing that he performed and explained the purchase policies etc. as well. He fit my glasses perfectly, and is a true professional. Cyndi Lauritsen


StarStarStarStarStar Great people, great service, my go to eye place —    (Patient since Thu Feb 06 00:00:00 MST 2014)

Great people, great service, my go to eye place


StarStarStarStarStar I hadn't had my eyes checked in years and it turned out I needed glasses. The Doctor was very friend —    (Patient since Wed Feb 05 00:00:00 MST 2014)

I hadn't had my eyes checked in years and it turned out I needed glasses. The Doctor was very friendly and helpful and it was a great feeling when he understood my problems. When I realized I needed glasses (never having worn them before) I found myself lost in a sea of glasses and my sales associate realized this. He promptly came over and gave me the low down on the different types of frames, then proceeded to help me pick out the perfect pair! I would have been lost without him and I have certainly picked the right pair according to the compliments from my coworkers!! Thank you!!


StarStarStarStarStar both Fletchers saw the Dr this AM. Just excellent from the start. —    (Patient since Thu Jan 30 00:00:00 MST 2014)

both Fletchers saw the Dr this AM. Just excellent from the start.


StarStarStarStarStar Dr. Thiele was very thorough and took time to explain things in detail. Very satisfied with our exper —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Dr. Thiele was very thorough and took time to explain things in detail. Very satisfied with our experience there.


StarStarStarStarStar Dr. Taylor (the female optometrist) is wonderful. She is patient and does not hurry through the exam. —    (Patient since Mon Jan 26 00:00:00 MST 2015)

Dr. Taylor (the female optometrist) is wonderful. She is patient and does not hurry through the exam. She was knowledgeable and helpful in suggesting the best opthamologist for an eye condition I have.


StarStarStarStarStar Very efficient and kind service from a knowledgeable staff. —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

Very efficient and kind service from a knowledgeable staff.


StarStarStarStarStar Excellent —    (Patient since Wed Jul 06 00:00:00 MDT 2016)

Excellent


StarStarStarStarStar Great —    (Patient since Mon Nov 14 00:00:00 MST 2016)

Great


StarStarStarStarStar Staff was very friendly! —    (Patient since Thu Dec 26 00:00:00 MST 2013)

Staff was very friendly!


StarStarStarStarStar Excellent service performed by knowledgeable and very courteous staff. —    (Patient since Wed Dec 18 00:00:00 MST 2013)

Excellent service performed by knowledgeable and very courteous staff.


StarStarStarStarStar Excellent service. A positive experience from this visit overall. —    (Patient since Tue Dec 17 00:00:00 MST 2013)

Excellent service. A positive experience from this visit overall.


StarStarStarStarStar I came to St. Augustine on vacation and my glasses needed replacing and the folks here were so nice a —    (Patient since Sat Nov 30 00:00:00 MST 2013)

I came to St. Augustine on vacation and my glasses needed replacing and the folks here were so nice and accomodating and nice. I received my primary pair in an hour as promised. They went above and beyond even when I came in two days later they greeted me by first name even wishing me a safe trip home. No up-selling very impressive.


StarStarStarStarStar Very accommodating and friendly staff. The two assistants at the front desk, whom I can't recall the —    (Patient since Fri Nov 29 00:00:00 MST 2013)

Very accommodating and friendly staff. The two assistants at the front desk, whom I can't recall their names, as well as the eye glass specialist, Mike, were exceptionally friendly and helpful.


StarNo StarNo StarNo StarNo Star very exspensive, even with insurance —    (Patient since Sat Oct 19 00:00:00 MDT 2013)

very exspensive, even with insurance


StarStarStarStarNo Star on time and good feedback about my eyesight —    (Patient since Sat Oct 29 00:00:00 MDT 2016)

on time and good feedback about my eyesight


StarStarStarStarStar Everyone was very helpful and the Dr was very sensitive to my needs. Will definitely go back for my n —    (Patient since Tue Nov 12 00:00:00 MST 2013)

Everyone was very helpful and the Dr was very sensitive to my needs. Will definitely go back for my next exam as well as recommend them to everyone.


StarStarStarStarStar Good experience - from exam to glasses purchase. Very knowledgeable staff. —    (Patient since Sat Nov 09 00:00:00 MST 2013)

Good experience - from exam to glasses purchase. Very knowledgeable staff.


StarStarStarStarStar Efficient and thorough eye evaluation. —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

Efficient and thorough eye evaluation.


StarNo StarNo StarNo StarNo Star Was not informed prior to eye exam that there may be additional charges based on the fact I was using —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

Was not informed prior to eye exam that there may be additional charges based on the fact I was using Medicare for the first time. I was told that the Medicare would pay for the Optic Map test which it may have if I had met my deductible. The eye exam went from $60 to $155 because he said I had cataracs which became a diagnosis ( this was told to me prior to exam) and the Optic Map photo went from $19 to $75 because it was a Medicare billing. I was not even given a line item breakdown of the bill. I had to ask for it later. If you are planning to use Medicare be sure to ask for the cost breakdown before you go to the exam rooms.


StarStarStarStarStar I was thrilled with the exam, very thorough and professional. The whole staff was friendly and knowle —    (Patient since Thu Oct 24 00:00:00 MDT 2013)

I was thrilled with the exam, very thorough and professional. The whole staff was friendly and knowledgeable. It was great to have someone help you get the most for your money and not pressure you to spend more than your budget allows. I was very pleased and can't wait to go pick up my new glasses. Thanks to the staff and Dr Brink, you truly gave me a wonderful buying experience and now I know where I will be going from now on. Thanks again. Connie Foy


StarStarStarStarNo Star Was a great experience. —    (Patient since Thu Oct 24 00:00:00 MDT 2013)

Was a great experience.


StarStarStarStarStar I am very pleased with my eye exam on 10/22/13. Everyone was very professional, polite, and made my v —    (Patient since Tue Oct 22 00:00:00 MDT 2013)

I am very pleased with my eye exam on 10/22/13. Everyone was very professional, polite, and made my visit as pleasant as could be. The Dr. was great. He explained to me everything he was doing and why, and in a way I could understand. All went well, and I will continue to use Dr. Ted Brink & Associates for my eye care needs. mgm - Pomona Park, Fl.


StarStarStarStarNo Star He changed my eye prescription and I still feel like I can not see right with the one he gave me. May —    (Patient since Fri Nov 25 00:00:00 MST 2016)

He changed my eye prescription and I still feel like I can not see right with the one he gave me. Maybe it'll take time but it's really annoying for now. Otherwise the visit went very well.


StarStarStarStarStar Service was excellent! —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Service was excellent!


StarStarStarStarNo Star Hi, I got an email calling me nancy.. I think you have the wrong person. —    (Patient since Mon Dec 12 00:00:00 MST 2016)

Hi, I got an email calling me nancy.. I think you have the wrong person.


StarStarStarStarStar I am satisfied with the quality of service given at this facility. The doctor and his associates are  —    (Patient since Tue Oct 08 00:00:00 MDT 2013)

I am satisfied with the quality of service given at this facility. The doctor and his associates are friendly and very thorough.


StarStarStarStarStar Very thorough exam and then the optician and staff spent hours to understand and fulfil my eyeglass a —    (Patient since Sat Oct 05 00:00:00 MDT 2013)

Very thorough exam and then the optician and staff spent hours to understand and fulfil my eyeglass and prescription needs. Could not have been more patient!


StarStarStarStarStar Awesome —    (Patient since Fri Sep 13 00:00:00 MDT 2013)

Awesome


StarStarStarStarStar Awesome Doctor and Staff! —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

Awesome Doctor and Staff!


StarStarStarStarNo Star The exam was conducted in a timely and efficient manner. The process and results were explained as wa —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

The exam was conducted in a timely and efficient manner. The process and results were explained as warranted. The only issue I had was the reception. The greeting was a bit brusque, and initial instructions were lacking.


StarStarStarStarStar I am not from St. Augustine, so I was a little nervous to find a new eye doctor. From beginning to en —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

I am not from St. Augustine, so I was a little nervous to find a new eye doctor. From beginning to end my appointment was great! Everyone was very welcoming, and everything was very clean!!! Plus, they were all super helpful with my questions!


StarStarStarStarStar Dr. Thiele was an excellent optomotrist, my best appointment to date! He was very informative and hap —    (Patient since Sat Dec 08 00:00:00 MST 2012)

Dr. Thiele was an excellent optomotrist, my best appointment to date! He was very informative and happy to answer any curious questions I had. He was also fast, efficient and up to date in all facets. The office (Lenscrafters) had a great selection of eyewear, and though it is easy to get upsold on unnecessary items, all of the associates were very friendly, helpful and honest. Looking forward to a healthy future of return visits!


StarStarStarStarNo Star Friendly! I would only recommend not force upon anyone! —    (Patient since Thu Aug 15 00:00:00 MDT 2013)

Friendly! I would only recommend not force upon anyone!


StarStarStarStarStar Very thorough, does not rush and takes the time to answer questions. Nice Dr. —    (Patient since Wed Jan 27 00:00:00 MST 2016)

Very thorough, does not rush and takes the time to answer questions. Nice Dr.


StarStarStarStarStar The staff were courteous and professional. The doctor was very thorough and very informative, he answ —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

The staff were courteous and professional. The doctor was very thorough and very informative, he answered all of my questions. He used pictures and drawings to show me until I understood the situation. I recommend them very highly.


StarStarStarStarStar Very friendly staff and doctor. Doctor took the time to walk my daughter out and update me on her exa —    (Patient since Mon Aug 17 00:00:00 MDT 2015)

Very friendly staff and doctor. Doctor took the time to walk my daughter out and update me on her exam.


StarStarStarStarStar This was my first visit. The doctor and staff were great. I received a thorough and state of the art  —    (Patient since Wed Jan 25 00:00:00 MST 2017)

This was my first visit. The doctor and staff were great. I received a thorough and state of the art exam, was given new contacts to try out and was on my way in no time. Thanks


StarStarStarNo StarNo Star Your eye exam,I have no complaints but with Lens Crafters I a not happy. I still am awaiting for my g —    (Patient since Sat Jul 20 00:00:00 MDT 2013)

Your eye exam,I have no complaints but with Lens Crafters I a not happy. I still am awaiting for my glasses, paid in full over $300.00. It has been 5 days and still no glasses. My wife had glasses and sunglasses, bifolcals, and received her glasses within a day from another eye service. I need my one pair of progressive lens in a timely manner and that is not happening. I would not recommend LensCrafters.


StarStarStarStarStar Everyone was friendly and very professional —    (Patient since Thu Oct 27 00:00:00 MDT 2016)

Everyone was friendly and very professional


StarStarStarStarStar The exam and the staff were great!! —    (Patient since Fri Jul 19 00:00:00 MDT 2013)

The exam and the staff were great!! I just feel like the pressure to buy my glasses from lens crafters was overwhelming. I am second guessing that decision based on how expensive they ended up costing. Wish I would have shopped around


StarStarStarStarStar The staff was Awesome and my eye... —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

The staff was Awesome and my eye doctor was Magnificent!! I will use you again and recommend you to friends and family! The glasses are taking a while as I have no received them yet.


StarStarStarStarStar I was greeted with a warm welcome... —    (Patient since Wed Jun 03 00:00:00 MDT 2015)

I was greeted with a warm welcome and had minimal waiting time. Professional atmosphere and all my questions were answered.


StarStarStarStarStar The receptionists,. technicians... —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

The receptionists,. technicians and Dr.Walker made me feel welcome immediately. They were very professional but kind and pleasant as well. I was impressed with the thorough exam Dr.Walker gave me. He went out of his way to make me feel at ease and to explain every aspect clearly. I appreciated the printouts as to my condition so I could read them at home. He IS my new eye doctor.


StarStarStarStarStar Awesome. Quick, easy, all good... —    (Patient since Sat Jul 13 00:00:00 MDT 2013)

Awesome. Quick, easy, all good news, Dr. T is professional. Showed up early, knocked me right out, the ladies at the desk were helpful as well. Would recommend


StarStarStarStarStar It was good! —    (Patient since Tue Jan 20 00:00:00 MST 2015)

It was good!


StarStarStarStarStar Dr. Taylor is very thorough and... —    (Patient since Sat Jul 29 00:00:00 MDT 2017)

Dr. Taylor is very thorough and very professional. She is the best!


StarStarStarStarStar Dr. Taylor was very informative... —    (Patient since Mon May 08 00:00:00 MDT 2017)

Dr. Taylor was very informative and thorough.