Dr. Ted Brink & Associates at The Avenues Mall

Star Star Star Star Star 745 Reviews

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Reviews

StarStarStarStarStar I’ve already recommended you to my friends, fam... —    (Patient since 2018)

I’ve already recommended you to my friends, family, and co-workers. I’m very happy with your thorough care and efficiency in eye care!!!


StarStarStarStarStar Very good experience. —    (Patient since 2019)

I was very please with my exam and with the purchase of new glasses. Everyone was quick, efficient and courteous.


StarStarStarStarStar He was very thorough and explained questions I ... —    (Patient since 2019)

He was very thorough and explained questions I had that I could understand.


StarStarStarStarStar Doctors and staf —    (Patient since 2019)

Doctors and staff were great


StarStarStarStarStar Amazing staff and great location —    (Patient since 2018)

I have been coming to this office for about 12 years to see Dr Walker and he is very professional and thorough. Recently started seeing Dr Armitage for scleral contacts and he has been great with follow ups and suggestions for my issues with dry eyes.


StarStarStarStarStar The staff was quick and very professional. Cour... —    (Patient since 2019)

The staff was quick and very professional. Courtesy came easy to them which I appreciated and I’ll definitely be going back there.


StarStarStarStarStar Friendly efficient service with up-to-date equi... —    (Patient since 2019)

Friendly efficient service with up-to-date equipment for accurate eye care


StarStarStarStarStar Dr. Jon was very attentive, personable and most... —    (Patient since 2019)

Dr. Jon was very attentive, personable and most of all informative on my eye exam. All without talking down to me. I greatly appreciated his explanation of the exam and his recommendations related to it. Far to often you are rushed through an exam and sort of politely told to ‘move along now’. Not here, great job.


StarStarStarStarStar Dr. Walker and staff are great! —    (Patient since 2019)

Dr. Walker and staff are great!


StarStarStarStarStar Great eye doctor . Answered all my questions . ... —    (Patient since 2019)

Great eye doctor . Answered all my questions . Staff was great!


StarStarStarStarStar Extremely helpful staff! —    (Patient since 2018)

I have chronic dry eyes and the only medication that will cure it is not covered by insurance. The staff at Dr. Brink's helped me many, many, many times with faxing info to my insurance company, printing it off as my insurance company kept saying they didn't have it, and never once complained! I finally got my medication for free from the manufacturer when my insurance co authorized a ridiculously high co-pay. Thank you to all the people who work at Dr. Brinks!! Without them, I would not be getting better!!


StarStarStarStarStar Great experience , I was in and out in no time ... —    (Patient since 2019)

Great experience , I was in and out in no time at all. New technology and didnt have to get my eyes dilated. It was such an honor to be seen by Dr. Walker himself and not a nurse practitioner for a change. He was very informative and educated me in a short timely fashion, engaging & really knows his profession. Very good bedside manner to boot! Ruby S. was full of smiles while keeping a positive attitude very personable she knows her job well and does it with enthusiasm. Great work ethic making patients feel special! 😁👍❤


StarNo StarNo StarNo StarNo Star Recently I have had swelling and discharge in m... —    (Patient since 2018)

Recently I have had swelling and discharge in my right eye. As a result, I visited the office in question and was prescribed an oral antibiotic back on June 11th. Previously, I was given a topical antibiotic but the explanation for oral seemed sound so I did not challenge the decision. The oral antibiotic provided minimal improvement. I called the office to express my concern and left a voicemail. However, I never received a return call. Earlier this week I decided to go in for my yearly eye exam and discuss recent aliment with my right eye. I informed doctor of recent matter and even shared I had a small bump underneath my right eye lid. To my surprise the doctor informed me it would eventually go away. When asked what duration of time I should allow to elapse I was told a few months. During the eye exam itself there was no mention of recent visit when antibiotic was prescribed back in June nor was there any extra attention paid to my right eye. Chances are at this point I will seek another provider.


StarStarStarStarStar Everyone from the office to LensCrafters were a... —    (Patient since 2019)

Everyone from the office to LensCrafters were amazing. I had a great experience and will continue to go here.


StarStarStarStarStar Friendly and professional atmosphere Attendant... —    (Patient since 2019)

Friendly and professional atmosphere Attendant explained all the procedures performed


StarStarStarStarStar Doctor Walker was very pleasant, explained eve... —    (Patient since 2019)

Doctor Walker was very pleasant, explained everything, and answered questions.


StarStarStarStarStar Highly recommended  —    (Patient since 2019)

Really personable service from Dr Z and her assistants. Helpful, courteous, clear in answering questions and providing advice. Would totally recommend.


StarStarStarStarStar Super friendly people. They make sure you are v... —    (Patient since 2019)

Super friendly people. They make sure you are very comfortable and explain everything they are doing.


StarStarStarStarStar Staff is very friendly and fast service. Answer... —    (Patient since 2019)

Staff is very friendly and fast service. Answered all of my questions.


StarStarStarStarStar Great doctor & friendly staff —    (Patient since 2019)

Great doctor & friendly staff


StarStarStarStarNo Star Wish I could have filled out some of the paperw... —    (Patient since 2019)

Wish I could have filled out some of the paperwork in advance online. Other than that satisfied


StarNo StarNo StarNo StarNo Star I will never return to this fraud. He told me t... —    (Patient since 2019)

I will never return to this fraud. He told me to “wear sunglasses” and that I just have “sucky tears.” I have an astigmatism and he wouldn’t give me a stronger prescription. So now I have no glasses, worse vision and can’t be seen again until next year.


StarStarStarStarStar very knowledgable staff, dr walker is very goo... —    (Patient since 2018)

very knowledgable staff, dr walker is very good.


StarStarStarStarStar Dr Walker is the best —    (Patient since 2019)

Dr Walker is the best for accurate and efficient refraction.


StarStarStarStarStar Very careing professional staffo —    (Patient since 2019)

Very careing professional staffo


StarStarStarStarStar Very attentive and not pushy. The doctor was gr... —    (Patient since 2019)

Very attentive and not pushy. The doctor was great.


StarStarStarStarStar Friendly and helpful staff —    (Patient since 2019)

Friendly and helpful staff


StarStarStarStarStar The doctor gave me some. Excellent information ... —    (Patient since 2019)

The doctor gave me some. Excellent information about my eyes and my blood sugar.


StarStarStarStarStar Outstanding customer service from everyone! An ... —    (Patient since 2019)

Outstanding customer service from everyone! An absolute pleasure to do business with consistently! Thank you!


StarStarStarNo StarNo Star It was ok —    (Patient since 2019)

I feel like everyone in the exam office was a little short. I didn’t feel the most welcomed. This is my first time not using Pearle Vision for my eye exam and I almost wish I would have just gone there anyway and got a printed copy of my prescription and brought it to the people in the store front instead of having the convenience of seeing the doctor in the same place as I buy my glasses. I like that they do have same day appointments and that they have appointments on the weekends, though. It was quick in and quick out, which was also nice.


StarStarStarStarStar Dr. Armitage is very knowledgeable, professiona... —    (Patient since 2018)

Dr. Armitage is very knowledgeable, professional, and caring.


StarStarStarStarStar efficient and friendly staff —    (Patient since 2019)

efficient and friendly staff


StarStarStarStarStar Great Service —    (Patient since 2019)

Great Service Have seen Dr. Jon Walker for 11+ years!


StarStarStarStarStar Staff was excellent. They took care of me and D... —    (Patient since 2019)

Staff was excellent. They took care of me and Dr Armitage is awesome.


StarStarStarStarStar Dr Walker is amazing!! My daughter enjoys her v... —    (Patient since 2019)

Dr Walker is amazing!! My daughter enjoys her visit there every time. Technician is great all stagf is amazing definitely a plus for your kids. They very patiente with young ones.


StarStarStarStarNo Star Iwas able to get an appointment the next day! T... —    (Patient since 2019)

Iwas able to get an appointment the next day! The doctor was great and staff friendly. The only weird thing was no reception area in the optometry area. Had to keep going back out in the glasses area to fill out forms and wait for exam.


StarStarStarStarStar Always greeted with a smile. Always sincerely... —    (Patient since 2019)

Always greeted with a smile. Always sincerely care, and ask how we’ve been. Love the staff, and Dr. Walker is the best!!! Always thorough and explains everything clearly.


StarStarStarStarStar My visit to your office was a good one. —    (Patient since 2019)

My visit to your office was a good one. The wait this time was horrible but Dr. Walker and staff apologized for the wait. Staff was professional and courteous. Ruby in the eyeglasses area was exceptional. She kept us busy until we could see the Doctor.


StarStarStarStarStar a thorough eyes exam —    (Patient since 2019)

Great experience; everyone from the front office to the OD was courteous, friendly and professional. Equipment is first-class. Questions are answered. Did not feel rushed. thank you!


StarStarStarStarStar Everyone was so awesome! Braden and Ruby are so... —    (Patient since 2018)

Everyone was so awesome! Braden and Ruby are so great that they really go out of their way just to help me and my kids. The office ladies too are friendly and patient!


StarStarStarStarStar Dr. Walker  —    (Patient since 2019)

Dr. Jon Walker is the best eye dr. . He is very precise, very detail and very personal !!


StarStarStarStarStar Everyone was really nice. Thanks for making me ... —    (Patient since 2019)

Everyone was really nice. Thanks for making me feel welcomed when I arrived.


StarStarStarStarStar Service was great as usual. Dr. Mutai is very p... —    (Patient since 2019)

Service was great as usual. Dr. Mutai is very profession,patient and personable.


StarStarStarStarNo Star Very good experience. —    (Patient since 2019)

Staff was helpful, and courteous. Eye exam went smoothly and patiently. Just got my new glasses and the prescription is right on. All in all I would recommend them to my friends and family.


StarStarStarStarStar Always make you feel important and like you are... —    (Patient since 2019)

Always make you feel important and like you are a priority not an inconvenience!


StarStarStarStarStar  —    (Patient since 2019)

The team was very Courteous and attentive to my family


StarStarStarStarStar Excellent and friendly service  —    (Patient since 2019)

Excellent and friendly service


StarStarStarStarStar I love Ted Brink & Associates because they have... —    (Patient since 2019)

I love Ted Brink & Associates because they have the most current technology to examine my eyes.


StarStarStarStarStar Quick and efficient visit. I was not kept waiti... —    (Patient since 2019)

Quick and efficient visit. I was not kept waiting for my appointment and everyone in the office was friendly and courteous. I wasn't "hounded" to stay and buy eyeglasses once I told the sales staff I needed to get back to work. There was no hesitation in handing me my pescription.


StarStarStarStarStar Everyone is friendly and helpful.. —    (Patient since 2019)

Everyone is friendly and helpful..


StarStarStarStarStar Dr Connolly was very knowledgeable and took eno... —    (Patient since 2019)

Dr Connolly was very knowledgeable and took enough time with me and looked at options and answered all my questions.


StarStarStarStarStar Customer service was excellent. —    (Patient since 2019)

Customer service was excellent.


StarStarStarStarStar I like Dr. Walker, I feel like he cares.  —    (Patient since 2019)

I like Dr. Walker, I feel like he cares.


StarStarStarStarStar Best optometrist I've ever seen —    (Patient since 2019)

Best optometrist I've ever seen


StarStarStarStarStar Clean, smiling faces. —    (Patient since 2019)

Clean, smiling faces and in and out. Saw Dr Walker on time. Been seeing him for years and he improved my stigmatism.


Reply

Mrs. Breuer we are happy to hear you had an easy going exam, we look forward to seeing you neat year for your annual exam. Alexis Walker Office manager

StarStarStarStarStar Great office - friendly and efficient staff!  —    (Patient since 2019)

Great office - friendly and efficient staff!


StarStarStarStarStar The entire experience was absolutely 100% wonde... —    (Patient since 2019)

The entire experience was absolutely 100% wonderful. I have more than 1 problem with my eyes, and the doctor prescribed me the PERFECT. View. All staff memebers were so kind and helpful, especially since this was my first visit. They even made my glasses that day, so I didn't have to drive a long distance to get them.


StarStarStarStarStar It was a great experience and I will use this e... —    (Patient since 2019)

It was a great experience and I will use this eye exam forever. Everyone was professional and friendly the experience was wonderful


StarStarStarStarStar Doctors are very good at what they do. Always ... —    (Patient since 2019)

Doctors are very good at what they do. Always have great vision after being checked and issued a new prescription. Like that they look for other problems with vision so correction can be made before it's worst.


Reply

Mr. Silsby it was a pleasure seeing you for your routine exam, we look forward to seeing you again in the next year. Alexis Walker Office manager

StarStarStarStarStar Everyone is always accommodating,knowledgeable,... —    (Patient since 2019)

Everyone is always accommodating,knowledgeable, and friendly!


StarStarStarStarStar I didn't have to wait, appointment time was rig... —    (Patient since 2018)

I didn't have to wait, appointment time was right on. The doctor explained everything in a way I could understand.


StarStarStarStarStar Everyone in the office was very friendly. I hav... —    (Patient since 2018)

Everyone in the office was very friendly. I have never had a bad experience in the 6 years I have been going to this office.


StarStarStarStarStar Ruby was wonderful! Thank you! —    (Patient since 2018)

Ruby was wonderful! Thank you!


StarStarStarStarStar Everybody is friendly and they explain everythi... —    (Patient since 2018)

Everybody is friendly and they explain everything.


StarStarStarStarStar Dr. Walker's office visit.  —    (Patient since 2018)

Dr. Walker's office, on this last visit, was easy to deal with. The front office personnel were very professional. The were very pleasant. They made it seem that in this very competive business, they really appreciate my choosing to do business with them. My exam went without a hitch. I will return to this office in the future.


StarStarStarStarStar The doctor and the staff are wonderful and very... —    (Patient since 2018)

The doctor and the staff are wonderful and very professional.


StarStarStarStarStar They have examined my eyes for years, would not... —    (Patient since 2018)

They have examined my eyes for years, would not go anywhere else!


StarStarStarStarStar Love Dr. Walker! Very thorough and professional... —    (Patient since 2018)

Love Dr. Walker! Very thorough and professional. He has a great personality and is very attentive.


StarStarStarStarStar Online service is nice. Kept me informed of my ... —    (Patient since 2018)

Online service is nice. Kept me informed of my appointment and what info I needed bring with me.


StarStarStarStarStar Friendly helpful staff and great doctor....took... —    (Patient since 2018)

Friendly helpful staff and great doctor....took the whole family for appointments


StarStarStarStarStar Courtious staff. Paper work was easy to fill ou... —    (Patient since 2018)

Courtious staff. Paper work was easy to fill out.


StarStarStarStarStar Everyone was kind and friendly. Didn’t feel ru... —    (Patient since 2018)

Everyone was kind and friendly. Didn’t feel rush.


StarStarStarStarStar Professional, friendly & helpful. —    (Patient since 2018)

Professional, friendly & helpful.


StarStarStarStarStar This is My Top Choice for Eye Care  —    (Patient since 2018)

I’d highly recommend going to Dr. Ted Brinks and Associates. They use state of the art technology, and the staff is highly knowledgeable and so very helpful. They tweaked my lens prescription so that my vision is better than it’s been in many years!!! I won’t go anywhere else🤗


StarStarStarStarStar It was super fast and very easy....the young ,... —    (Patient since 2018)

It was super fast and very easy....the young , Ladies up front were great..and the Dr was very thorough with the exam...and the entire appointment took lass than 20from check in to finished..


StarStarStarStarStar The staff is professional and helpful.  —    (Patient since 2018)

The staff is professional and helpful.


StarStarStarStarStar Everyone was great, friendly & efficient . Stor... —    (Patient since 2018)

Everyone was great, friendly & efficient . Store, however was understaffed given number of people waitng.


StarStarStarStarNo Star Just one complaint  —    (Patient since 2018)

The only thing I can complain about was their constant reminders. I had one to confirm, then 3 reminders. Didn’t need that many!!


StarStarStarStarStar Everyone was fantastic from the moment we walke... —    (Patient since 2018)

Everyone was fantastic from the moment we walked in. For my seven year old sons appointment everyone was patient with him. Dr. Brink was fantastic. Very personable. Dr. Connolly was fantastic as well. She diagnosed an eye issue easily and told me how I could fix it. I felt like I was given all the information I needed. I never felt like anyone was being pushy for me to buy something from their office which is why I eventually came back and bought sunglasses. Braden was extremely helpful in helping me pick out and order glasses. Our experiences there were nothing short of exceptional.


StarStarStarStarStar every one was friendly and helpful —    (Patient since 2018)

every one was friendly and helpful


StarStarStarStarStar Great office, very convenient to have Sunday ho... —    (Patient since 2018)

Great office, very convenient to have Sunday hours for us working people, nice helpful stagf


StarStarStarStarStar Dr. Connolly was very professional and thorough... —    (Patient since 2018)

Dr. Connolly was very professional and thorough and the office staff is always on-time, helpful and friendly.


StarStarStarStarStar Great service. —    (Patient since 2018)

Great service. If we had this in France, we should be bette.


StarStarStarStarStar Absolutely the Best Professional Experience Ever! —    (Patient since 2018)

The techs and staff were fantastic, personable, caring and were very courteous. Dr. Armitage was absolutely exceptional, and was probably the most caring and professional optometrist with whom I've ever had the pleasure and good fortune to have been thoroughly examined. I highly recommend Ted Brink & Associates inside The Avenues Mall.


Reply

Mr. Potthast I am happy to hear that you enjoyed your experience with us. We will see you next year! Alexis Walker Office Manager

StarStarStarStarStar I am a fan! —    (Patient since 2018)

I am a fan, It is the second time I have visited the office. I had a great experience the first time and continued to enjoy my experience a year later.


StarStarStarStarNo Star It seems likd they were in a hurry.So i am not ... —    (Patient since 2018)

It seems likd they were in a hurry.So i am not satisfied woth overall experience


StarStarStarStarStar I really enjoyed my visit. It was on time, fas... —    (Patient since 2018)

I really enjoyed my visit. It was on time, fast and professional. The doctor was nice and through. Assistants were great. Look forward to seeing you next year.


Reply

Mr. Staley Thanks for the kind words, we really enjoyed seeing you for your routine exam, we will see you next year! Alexis Walker Office Manager

StarStarStarStarNo Star The check in person was great the Doctor was gr... —    (Patient since 2018)

The check in person was great the Doctor was great the check out person was great. The Tech who took me back and started my exam before the doctor came in was short with me and when i asked her question about the price she was given me she huffed and went out the room


StarStarStarStarStar Friendly, courteous, professional office.  —    (Patient since 2018)

Friendly, courteous, professional office.


StarStarStarStarStar Always a pleasure with Dr Walker. Great guy! Ve... —    (Patient since 2018)

Always a pleasure with Dr Walker. Great guy! Very thorough!


StarStarStarStarStar Great service experience Dr was spot on —    (Patient since 2018)

Great service experience Dr was spot on


StarStarStarStarStar I was very happy with my appointment. Saved my... —    (Patient since 2018)

I was very happy with my appointment. Saved my life !


StarStarStarStarStar Great service!!! —    (Patient since 2018)

I was so happy with the service I received! I had an emergency situation and they were able to see me right Away! I love the staff!!


Reply

Mrs. Groover, we are happy to hear we could accommodate you in your time of need. We look forward to seeing you for your routine exam soon! Alexis Walker Office Manager

StarStarStarStarStar Great service, convenient time to be seen.The s... —    (Patient since 2018)

Great service, convenient time to be seen.The staff was friendly and so helpful.


StarStarStarStarStar excellent care by staff and physician —    (Patient since 2018)

excellent care by staff and physician


StarStarStarStarStar Staff are very helpful, equipment is high-tech ... —    (Patient since 2018)

Staff are very helpful, equipment is high-tech and I have an overall feeling of comfort and competence.


Reply

Mr. Watkins we are glad to hear you enjoyed your Clarifye Digital Eye exam! We look forward to seeing you for your next annual eye exam! Alexis Walker Office Manager

StarStarStarStarStar Dr Brink was very personal and explained everyt... —    (Patient since 2018)

Dr Brink was very personal and explained everything in detail. I’ve had many eye exams over the last 20 years and his was the most thorough I’ve ever had. I highly recommend Dr Brink for your next eye exam! ~Christine


StarStarStarStarStar  —    (Patient since 2018)

Could not have received better service than I received at Dr. Brink & Assoc.


StarStarStarStarStar The best care available. —    (Patient since 2018)

I have been a patient of Dr. Walker's since 2002 and he has an excellent grasp of the latest technology and uses the best equipment available. He does not rush to judgement and spends the necessary time offering appropriate options. The office and support staff are always professional, courteous and knowledgeable of current and varied insurance requirements. You always know where you stand with your out-of-pocket costs and options.


Reply

Mr. Gioia We are happy to hear you enjoyed your eye exam with us. Dr. Walker and staff look forward to seeing you next year for your routine exam. Alexis Walker Office Manager

StarStarNo StarNo StarNo Star Receptionic not professional and not friendly. ... —    (Patient since 2018)

Receptionic not professional and not friendly.


StarStarStarStarStar Excellent urgent drop in service  —    (Patient since 2018)

It was a Sunday, my husband was picking up glasses that were ready and I had just happened to scratch the cornea of my eye. The office squeezed me into the schedule while we were there. I was examined professionally and rapidly.


Reply

Mr. Closson, We are happy to hear we could accommodate you on your time of need! We look forward to seeing you for your routine eye exam! Alexis Walker Office Manager

StarStarStarStarStar Great customer service  —    (Patient since 2018)

The whole experience was great! Ruby’s customer service was pleasant and wonderful!


StarStarStarStarStar  —    (Patient since 2018)

Dr Walker was very helpful


StarStarStarStarStar Very good process and will be back again —    (Patient since 2018)

Very good process and will be back again


StarStarStarStarStar Great experience with courteous staff and reaso... —    (Patient since 2018)

Great experience with courteous staff and reasonably priced!


StarStarStarStarStar Enjoyed the visit...quick and easy. No hassle a... —    (Patient since 2019)

Enjoyed the visit...quick and easy. No hassle and staff was very helpful


StarStarStarStarNo Star  —    (Patient since 2019)

Very nice and knowledgeable staff. Wish their prices were lower.


StarStarStarStarStar Crazy Eyes —    (Patient since 2018)

Dr. Walker is the only eye doctor I have ever gone to that has dialed in my crazy eyes. Also very friendly staff.


StarStarStarStarNo Star We are regular customers. —    (Patient since 2019)

We are regular customers.


StarStarStarStarStar excellent doctors and awesome customer service.... —    (Patient since 2019)

excellent doctors and awesome customer service.


StarStarStarStarStar Dr Ann Marie was very caring, and answered all ... —    (Patient since 2019)

Dr Ann Marie was very caring, and answered all my questions


Reply

Mrs. Lientz, We are happy to here that you had a great experience with our doctors. We look forward to seeing you next year! Alexis Walker Office Manager

StarStarStarStarStar Very Happy with Ted Brink & Associate. —    (Patient since 2019)

Very Happy with Ted Brink & Associate. This was my seventh visit in as many years where I've been treated by a professional each and every time I have visited.


StarStarStarStarStar My appointment was very thorough and the staff ... —    (Patient since 2018)

My appointment was very thorough and the staff was terrific.


StarStarStarStarStar The staff and doctor was very friendly. I was o... —    (Patient since 2018)

The staff and doctor was very friendly. I was out of the office within an hour.


Reply

Mrs. Broxey, happy to here we gave you a speedy and efficient exam. Hope to see you next year! Alexis Walker Office Manager

StarStarStarStarStar Comprehensive Eye Exam —    (Patient since 2018)

Thorough eye exam; latest technology; courteous staff.


StarStarStarNo StarNo Star The optometrist was great, but the woman who to... —    (Patient since 2018)

The optometrist was great, but the woman who took the readings before seeing the optometrist wasn't very friendly. The selection of eyeglasses was not good. I need a frame width of around 48-51 depending on the frame and there wasn't much. I probably won't return because of this.


StarStarStarStarStar It was a great experience. Very Nice Doctor. —    (Patient since 2018)

It was a great experience. Very Nice Doctor.


StarStarStarStarStar The staff and doctor are both so personable and... —    (Patient since 2019)

The staff and doctor are both so personable and made you feel comfortable. The exam was thorough and efficient. Did not have to wait long after my scheduled appointment time.


Reply

Mr.Weeks, We are happy to to see you for your routine visit, and are glad you enjoyed your visit. Alexis Walker Office Manager

StarStarStarStarStar Great Service —    (Patient since 2018)

Everything was great! From walking in to leaving. Everyone was really kind and they knew what they was talking about. I will definitely be back!


StarStarStarStarStar Very knowledgeable doctor  —    (Patient since 2018)

Very knowledgeable doctor


StarStarStarStarStar Awesome Doctors —    (Patient since 2018)

I saw Dr. Brennan and he was a very friendly person and made me feel very comfortable. He was very knowledgeable and professional. The staff was also very helpful and kind. I will definitely being going back.


Reply

Mrs.Peterson, we are happy to here you enjoyed your time with us. We strive to meet everyone's expectations. Hope to see you next year! Alexis Walker Office Manager

StarStarStarStarStar Great experience! Staff was very friendly and ... —    (Patient since 2018)

Great experience! Staff was very friendly and helpful.


Reply

Mrs. Morris we are glad to hear that you enjoyed your time with us as we did with you! Hope to see you next year. Alexis Walker Office Manager

StarStarStarStarStar It was a delight to visit w Dr walker and all t... —    (Patient since 2018)

It was a delight to visit w Dr walker and all the staff at Lens Crafters/Avenues mall yesterday, 4-9. Dr Walker was great and explained and showed me the medical condition of my eyes. His assistant who worked w me was kind and polite and patient. Thank you all for a thorough exam. Rita


Reply

Mrs. Scollard We appreciate your review. Very happy to hear you enjoyed your time here with us. We look forward to seeing you again in the next year. Alexis Walker Office Manager

StarStarStarStarStar No complaints at all. Highly recommend them. —    (Patient since 2018)

No complaints at all. Highly recommend them.


StarStarStarStarStar Very professional, helpful & caring. —    (Patient since 2018)

Very professional, helpful & caring.


StarStarStarStarStar I am always impressed with the staff and effici... —    (Patient since 2018)

I am always impressed with the staff and efficiency at this office.


StarStarStarStarStar Professional and friendly staff. Knowledgeable... —    (Patient since 2019)

Professional and friendly staff. Knowledgeable and personable doctors on staff. Good experience. Have been going for 3 years now.


StarStarStarStarStar I was about 60 minuets early for my appointment... —    (Patient since 2018)

I was about 60 minuets early for my appointment. I asked if they could squeeze me in and they were able to. Great customer service!


Reply

Mrs. Meeks thank you for your kind words, my team and I strive to make everyone's experience with us great. We are happy to hear we could accommodate you for an earlier time. Alexis Walker Office Manager

StarStarStarStarStar Staff was courteous friendly and p —    (Patient since 2019)

Staff was courteous friendly and professional


StarStarStarStarStar I liked it. They were fast and efficient.  —    (Patient since 2019)

I liked it. They were fast and efficient.


StarStarStarStarStar The people there were the best. They were frien... —    (Patient since 2018)

The people there were the best. They were friendly, very knowledgeable, and understanding of my time... The Doctor as well as the Technician explained everything to me before doing it. As well as afterwards.. They seem to take their time especially if I did not understand something...


Reply

Mr. Sullivan, we are happy to hear you were pleased with your exam! We look forward to seeing you next time for your annual exam! Alexis Walker Office Manager.

StarStarStarNo StarNo Star Skeptical bext time —    (Patient since 2018)

I like the drs very mich,,what i dont like is being side swiped about the prices after you get there,,its like you are forced to get contacts or glasses what if you dont have the money ? Its like they dont care pay up or else!


StarStarStarStarStar Very friendly and very professional —    (Patient since 2019)

Very friendly and very professional


StarStarStarStarStar Always great service from the ladies at the des... —    (Patient since 2018)

Always great service from the ladies at the desk. Doctor got me to 20/15! In and out in thirty minutes.


Reply

Mr. Smith, so happy to hear you enjoyed your time with us, as we did with you! We look forward to seeing you in the future! Alexis Walker Office Manager

StarStarStarStarStar Excellent Staff and Dr. I thought the doctor wa... —    (Patient since 2019)

Excellent Staff and Dr. I thought the doctor was awesome


StarStarStarStarStar Friendly  —    (Patient since 2019)

Friendly and helpful. We had an evening appointment and the staff was very accommodating.


StarStarStarStarStar The office Staff Was amazing, Very quick, The D... —    (Patient since 2018)

The office Staff Was amazing, Very quick, The Dr. was very good, took her time answering all questions did not rush me out... the only complaint I have is with the Grouchy old man that Works in the lab... He did not seem to like his job very much, and made sure to let me know that when i got my glasses the lenses were " better than what i paid for" because they didnt have the other material..... Everyone else was wonderful


Reply

Mr. Gebhart, thank you for your kind words. It was a pleasure seeing you for your annual exam! Alexis Walker Office Manager

StarStarStarStarStar Very friendly and knowledgeable staff. They tre... —    (Patient since 2019)

Very friendly and knowledgeable staff. They treat you like you're part of their family. I highly recommend them to anyone!


Reply

Mrs. Trayer We are happy to hear you enjoyed your visit, we as well enjoyed having you as our patient! We look forward to seeing you again next year! Alexis Walker Office Visit

StarStarStarStarStar great service, friendly staff  —    (Patient since 2019)

great service, friendly staff


StarStarStarStarStar Excellent Service  —    (Patient since 2018)

I have seen several of the doctors and they are all fabulous. The staff is friendly and helpful.


StarStarStarStarStar Great service, great explanations by the doctor... —    (Patient since 2019)

Great service, great explanations by the doctor on the out come of the exam.


StarStarStarStarNo Star The front desk ladies were very friendly and he... —    (Patient since 2018)

The front desk ladies were very friendly and helpful. Made me feel welcome!


Reply

Mr. Slowey thank you for your kind words, we try very hard to make our patients experience as enjoyable as possible from he moment they walk through our doors all the way to checking out for glasses. We look forward to seeing your again soon! Alexis Walker Office Manager

StarStarStarStarStar Dr. Jon Walker —    (Patient since 2017)

Dr. Jon Walker is very knowledgeable and uses technology to make the eye appt easy and fast! He is funny and enjoyable to talk too. I will deff return to this doc! I am glad he is helping me see better! His words not mine!


StarStarStarStarStar Loved the doctor and all the staff! —    (Patient since 2017)

Loved the doctor and all the staff!


Reply

Mrs. Brown Thank you for the kind review! We are very happy to hear you enjoyed your visit! We look forward to seeing you next year. Alexis Walker Office Manager

StarStarStarStarStar Excellent doctor, experience and care —    (Patient since 2018)

Excellent doctor, experience and care


StarStarStarStarStar Very professional and efficient staff. Dr was v... —    (Patient since 2017)

Very professional and efficient staff. Dr was very professional and personable.


Reply

We love knowing that our staff is able to relate to you on a personal level during the eye exam to make your experience more enjoyable. We look forward to taking care of all your eye care needs in the future! Alexis Walker Office Manager

StarStarStarStarStar Very professional and efficient.  —    (Patient since 2018)

Very professional and efficient.


StarStarStarStarStar  —    (Patient since 2017)

Dr Brink was very thorough and his staff was friendly and helpful.


StarStarStarStarStar no appointment —    (Patient since 2017)

I scheduled an appointment but I needed new contacts immediately so I decided to try walk-in. My eye doctor was great and the staff was awesome, very friendly! This location has all the services and products I need. But it is the professional, friendly service that will keep me coming back every year.


Reply

We try our best to accommodate everyone who walks in for an eye exams, we are very pleased to hear we were able to meet your expectations and give you the full eye care experience. We look forward to seeing you next year for your annual eye exam. Alexis Walker Office Manager

StarStarStarStarStar Great service —    (Patient since 2019)

Everyone I worked with from the front desk, to the person handling my pre-exam tests, Dr. Walker, and the gentleman who helped me pick out my new glasses were fantastic. It was a simple process and I found the perfect pair of glasses within my budget. I was very happy with the entire experience, which in total took about 1 hour. I checked in and was able to start looking at frames while I waited for my exam. I had found the perfect pair before even going into my eye exam, so when I had my prescription in-hand I paid for the glasses and was on my way.


StarStarStarStarStar Really like Dr Walker. Very smart and makes you... —    (Patient since 2018)

Really like Dr Walker. Very smart and makes you feel comfortable.


Reply

Thank you for your review! We are happy to hear that you enjoyed your eye exam with us. Alexis Walker Office Manager

StarStarStarStarStar Dr. Walker and his staff are excellent. —    (Patient since 2017)

Dr. Walker and his staff are excellent.


StarStarStarStarStar This was my first visit and I was totally satis... —    (Patient since 2017)

This was my first visit and I was totally satisfied with the entire staff from front desk to getting fitted for my new glasses. Thank you . You are all amazing.


Reply

Thank you, we are happy to hear we made your experience a smooth transition. Alexis Walker Office Manager

StarStarStarStarNo Star Very professional, thorough, and  —    (Patient since 2018)

Very professional, thorough, and pleasant.


StarStarStarStarStar Very professional and nice —    (Patient since 2017)

Very thorough exam, staff is friendly and know what they’re doing.


StarStarStarStarStar Great Experience  —    (Patient since 2017)

Excellent experience....I was there for a second opinion on a recent prescription from another eye facility. They were extremely thorough. The end results is what I expected....I walked away satisfied and my vision problem solved. All I can say is they get it and they have earned my loyalty as a future customer.


Reply

Thank you so much for the kind words! We are very happy to hear that we wee able to assist you properly! We look forward to seeing you next year! Alexis Walker Office Manager

StarNo StarNo StarNo StarNo Star Not happy with the service I received from the ... —    (Patient since 2017)

Not happy with the service I received from the doctor or the retail side. I was told to make my own choice on my vision options with very little to go on and no way to test it. I asked questions that weren't answered. Instead i was told they would check me out and send me on my way to try it. I received the wrong samples and the mono vision option didnt make sense or seem to be the right 3rd because I couldn't see any better in either eye.


StarStarStarStarStar Very nice staff, very knowledgeable, and a good... —    (Patient since 2018)

Very nice staff, very knowledgeable, and a good selection of candy!😜


Reply

Mr.Michael we are happy to hear you enjoyed your time with us (and our candy). Alexis Walker Office Manager

StarStarStarStarStar Love it here. Very nice and friendly staff! Plu... —    (Patient since 2018)

Love it here. Very nice and friendly staff! Plus, it's in the mall.


Reply

Thank you Mrs.Jackson! is was a pleasure seeing you! We look forward to taking care of all your eye care needs . Alexis Walker Office Manager

StarStarStarStarStar  —    (Patient since 2018)

Very professional staff. Felt comfortable throughout my visit. Appreciate the attention and care


StarStarStarStarStar I really like being able to make an appointment... —    (Patient since 2018)

I really like being able to make an appointment on line. Also, I had very little wait time once I got there and the people were very nice. The only problem was that the computers were down so I couldn't finalize my order for glasses. That, of course, was no fault of the staff, they were great.


StarStarStarStarStar Everyone was very friendly and helpful!  —    (Patient since 2018)

Everyone was very friendly and helpful!


StarStarStarStarStar Everyone was receptive and very friendly. The ... —    (Patient since 2017)

Everyone was receptive and very friendly. The doctor was just great, she did a thorough job and explained everything to me. Thank you for a great experience.


Reply

We aim to give all of our patients the same experience you did. We are happy to hear you enjoyed your exam and we look forward to seeing you next year for your annual eye exam! Alexis Walker Office Manager

StarStarStarStarStar Great place for a quick appointment... —    (Patient since 2018)

staff and Dr. were very courteous, friendly, and direct, and they also had a clear understanding of my insurance. They were able to give good advice because of this. I will definitely be back. Please be advised that the Dr. office is separate from Lens Crafters.


Reply

Thank you for the kind words. It was a pleasure seeing you for all your eye care needs and we look forward to seeing you next year! Alexis Walker Office Manager

StarStarStarStarStar Everyone is nice and pleasant  —    (Patient since 2017)

Everyone is nice and pleasant


StarStarStarStarStar Nice helpful employees. Just disappointed they ... —    (Patient since 2017)

Nice helpful employees. Just disappointed they didn't take our insurance, when I had been told on the phone that they would.


Reply

Thank you for the kind response. We do apologize on the insurance portion of your exam, we try our best to accept all insurances, along with our staff looking up authorizations prior to your visit. We will take your concerns and better our selves for future patients thank you! Alexis Walker Office Manager

StarStarStarStarStar I really liked the new doctor that I saw. He ex... —    (Patient since 2018)

I really liked the new doctor that I saw. He explained everything well and did a great job.


Reply

Thank you for the kind words, it was a pleasure seeing you for your annual exam! Alexis Walker Office manager

StarStarStarStarStar Very informative and sent out great reminders f... —    (Patient since 2019)

Very informative and sent out great reminders for appointments!


StarStarStarStarStar Congratulations —    (Patient since 2017)

Over the years, and at every visit, I have enjoyed professional service by every employee from the doctors to the sales and technical staffs. This is a new location for me, and I am especially impressed. I changed at my husband's suggestion.


Reply

We are Very happy to hear that you enjoyed your eye exam with us! We hope to see the both of you back for your annual exams next year! Alexis Walker Office Manager

StarStarStarStarStar Great staff, on time, very thorough.  —    (Patient since 2017)

Great staff, on time, very thorough.


StarStarStarStarStar  —    (Patient since 2018)

five stars-I was pleased with the professional service provided by everyone in the office.


StarStarStarStarStar  —    (Patient since 2018)

Everything went great. I was in and out of there in a timely manner. Everything was explained well too.


Reply

it was a pleasure seeing you for all of your eye care needs, we hope to see you again for your annual exam! Alexis Walker Office manager

StarStarStarStarStar Love, love, love this place! —    (Patient since 2017)

Love, love, love this place! first time here and will return! Dr. Walker and his staff (and everyone that works in LensCrafters too), are just phenomenal!


StarStarStarStarStar Great staff . Considerate, professional and we... —    (Patient since 2018)

Great staff . Considerate, professional and welcoming!! They were very friendly. The optometrist was really nice. She was attentive, and explained all of the tests she did on my eye. All the news was good for me. Very professional. I give high marks to her and everyone in the office. I will see them again in 1 year.


Reply

Thank you for the kind words! It was a pleasure seeing you for your annual eye exam, we hope to see you back in the future! Alexis Walker Office Manager

StarStarStarStarStar Efficient and friendly----recommended by my doc... —    (Patient since 2017)

Efficient and friendly----recommended by my doctor


Reply

Mr.Harris it was a pleasure seeing you for all of your eye care needs, we hope to see you again for your annual exam! Alexis Walker Office manager

StarStarStarStarStar Very professional, thorough, and friendly. —    (Patient since 2018)

Very professional, thorough, and friendly.


Reply

We are happy to take care of your eye care needs! Alexis Walker Office manager

StarStarStarStarStar Dr. Sudduth was awesome!! I also loved Laura wh... —    (Patient since 2017)

Dr. Sudduth was awesome!! I also loved Laura who helped me pick out my glasses


Reply

Thank you for the kind words! We are happy to hear you enjoyed your experience with us. We look forward to seeing you again for your annual eye exam again! Alexis Walker Office manager

StarStarStarStarStar Great friendly staff —    (Patient since 2019)

All of the staff was very nice. I thought Dr. Connolly did an exceptional job of thoroughly examining my eyes and making sure that I understood everything.


Reply

Mrs.Johnson it was a pleasure to see you once again for your annual eye exam! We are pleased to hear your exam went well. We look forward to seeing you again for your future eye exams! Alexis Walker Office Manager

StarStarStarStarStar Everyone is always nice, professional and knowl... —    (Patient since 2019)

Everyone is always nice, professional and knowledgeable.


Reply

Mrs. Smoak Thank you for the kind words, it was a pleasure seeing you for your annual exam! Alexis Walker Office manager

StarStarStarStarStar  —    (Patient since 2018)

knowledgeable, friendly and very nice


Reply

Thank you for allowing us to take care of all of your eye care needs! Alexis Walker Office manager

StarStarStarNo StarNo Star Asking you to arrive 20 minutes early for your ... —    (Patient since 2017)

Asking you to arrive 20 minutes early for your scheduled appointment, only to be seen an hour after your appointment is a bit much. This wasn't my first time at this office. They had an emergency, I was told after I finally got into the chair. The only trails I was given was the ones in my eyes. I would have excepted at least a weeks worth for the price I paid to get a new prescription.


StarStarStarStarStar I was very satisfied with my appointment. It wa... —    (Patient since 2017)

I was very satisfied with my appointment. It was very quick and it was painless. I'm a person that doesn't see eye to eye with eye doctors, but every part of the appointment process was fantastic, smooth and easy going.


Reply

We are happy to hear you enjoyed your eye exam with us! We thank you for letting us take care of all your eye care needs! Alexis Walker Office Manager

StarStarStarStarStar Friendly Staff. Timely and professional service... —    (Patient since 2017)

Friendly Staff. Timely and professional service. A great, easy experience.


Reply

Mr. Henderson thank you for the kind words. It was a pleasure seeing you for your annual eye exam, we hope to see you back in the future! Alexis Walker Office Manager

StarStarStarStarStar The wait time was zero and the staff and eye do... —    (Patient since 2018)

The wait time was zero and the staff and eye doctor were very personable and knowledgeable. I enjoy coming to this facility for my eye care and eye wear!


Reply

As it was a pleasure seeing you Mrs. Merriewether. We look forward to seeing you again next year! Alexis Walker Office manager

StarStarStarStarStar Very professional and informative staff and doc... —    (Patient since 2019)

Very professional and informative staff and doctors!


Reply

Mrs.Estrella thank you for your kind words, it was a pleasure seeing you and your daughter! We look forward to taking care of all your eye care needs! Alexis Walker Office manager

StarStarStarStarStar Your staff and Dr. Suduth was very Friendly and... —    (Patient since 2017)

Your staff and Dr. Suduth was very Friendly and great. Thank you for not being a pretentious Doctor and not having a a staff that does not care. I will recommend your office to people I know. Thank you


Reply

It was a pleasure helping you Mr. Jungco! We take great pride in our doctors, so your kind words mean a lot to us! Alexis Walker Office manager

StarStarStarStarStar The time the doctor takes to get my prescriptio... —    (Patient since 2017)

The time the doctor takes to get my prescription just right is very much appreciated.


Reply

Thank you for allowing us to take care of your eye care needs! We look forward to seeing you next year! Alexis Walker Office manager

StarStarStarStarStar Super fast and very informative. It is professi... —    (Patient since 2017)

Super fast and very informative. It is professional service.


Reply

Thank you Mr. Allred! We appreciate your kind words and look forward to taking care of all your eye care needs! Alexis Walker Office Manager Avenues

StarStarStarStarStar The Dr was very nice and personable. He explain... —    (Patient since 2019)

The Dr was very nice and personable. He explained everything so that I would understand. Nice office staff. Thanks for the great visit.


Reply

It was a pleasure helping you maintain your healthy vision! We look forward to seeing you in the future! Alexis Walker Office manager

StarStarStarStarStar I really appreciated the warm welcome and court... —    (Patient since 2019)

I really appreciated the warm welcome and courteous service I received.


Reply

Thank you for allowing us to take care of your eye care needs! We look forward to seeing you next year! Alexis Walker Office manager

StarStarStarStarStar Mr Rickie Weeks —    (Patient since 2019)

You should send update of records via the internet. Took to long to fill out information before appointment.


StarStarStarStarStar I recently visited Dr. Brinks eye clinic. From ... —    (Patient since 2018)

I recently visited Dr. Brinks eye clinic. From the moment I stepped into the doir, i was imediately greeted by everyone, extremely friendly, and comfortable environment. Dr. Brink, amazing!! Thank you for the time you spent explaining all my question. I felt absolutely comfortable, and you made me feel like like i was important. Thank you Dr. Brink, and intire staff, it was an extremely pleasant experience!


StarStarStarStarStar Couldn't be happier —    (Patient since 2017)

Best office visit I've had, possibly ever. Every member of the staff was extremely nice. Just above and beyond the culture and atmosphere I've seen at other offices. I won't be going anywhere else from now on.


StarStarStarStarStar Dr. Suddath & New Machine..awesome combination! —    (Patient since 2018)

So happy with Dr. Suddath and love the new machine that calculates your prescription for you. This makes it so much easier than the manual way of trying to figure our which lens looks clearer!


StarStarStarStarStar Highly professional with a friendly atmosphere ... —    (Patient since 2018)

Highly professional with a friendly atmosphere


StarStarStarStarStar Service is consistent and very informative —    (Patient since 2018)

Professional Service is consistent and very informative


StarStarStarStarStar It was very pleasant, the doctor was very nice.... —    (Patient since 2019)

It was very pleasant, the doctor was very nice.


StarStarStarStarStar Excellent customer service. Very knowledgeable ... —    (Patient since 2017)

Excellent customer service. Very knowledgeable and prompt.


StarStarStarStarStar Great place, quick service. Go see them! —    (Patient since 2017)

Great place, quick service. Go see them!


Reply

Thank you Mrs. Williams!

StarStarStarStarStar Knowledgeable and friendly staff. —    (Patient since 2017)

You guys were great. I was worked in without an appointment due to an emergency.


Reply

Thank you Mrs. Rentz! I am glad that you had a great experience at our office & that we were able to take care of all your needs. We look forward to seeing you again!

StarStarStarStarStar An all around GREAT experience!  —    (Patient since 2017)

An all around GREAT experience! All of the staff are exceptionally professional while being personable and down to earth. GREAT group you have there!!


Reply

Thank you Mr. Cotillo! Such a kind review and I will be sure to pass this on to the doctor and staff. We hope to see you again next year!

StarStarStarStarStar Dr Brandon Sudduth  —    (Patient since 2017)

Dr Brandon Sudduth was the best OF that I have ever visited with. He was extremely professional, very thorough and polite as well as friendly. I've already referred 2 of my friends to make appointments with him.


Reply

Thank you Mrs. Taylor!! We enjoyed your visit with us so so much and enjoyed having your family come see us too. I am so happy to her you referred us to your friends and family! You are the BEST!! Please don't hesitate to call or stop by if you need anything or just want to chat! -Lynsey

StarStarStarStarStar I have been seeing Dr. Walker for many decades.... —    (Patient since 2018)

I have been seeing Dr. Walker for many decades. His office always is on the leading edge of the newest technology. He and his staff knowhow to get the most accurate results from the equipment. I always feel comfortable with the results of my exam.


Reply

Thank you Mr. Kaplan for the kind review. I am happy to hear that you continue to have a great experience with the doctor and the staff. I will make sure to pass on your message to them. I hope that you spread the word to your family and friends! Thanks again!

StarStarStarStarStar Very professional and knowledgeable Team! Thank... —    (Patient since 2017)

Very professional and knowledgeable Team! Thank you!


Reply

Thank you!

StarStarStarStarStar Was very satisfied with the service there & wit... —    (Patient since 2019)

Was very satisfied with the service there & with Dr Armitage exam & professionalism


Reply

Thank you Mr. Funk!

StarStarStarStarStar Being my first time at the eye doctors, I had a... —    (Patient since 2018)

Being my first time at the eye doctors, I had a pleasant experience 😊


Reply

Thank you! I am so glad to hear that you came to our practice for your first eye exam and that we took great care of you. Please pass this on to your friends and family!

StarStarStarStarStar I was more than pleased with my appointment wit... —    (Patient since 2019)

I was more than pleased with my appointment with Dr. Dau.


StarStarStarStarStar Awesome service all around.  —    (Patient since 2017)

Awesome service all around.


StarStarStarStarStar Very fast, friendly and helpful!!!! —    (Patient since 2017)

Very fast, friendly and helpful!!!!


StarStarStarStarStar I wanted to thank Robert and Amanda for helping... —    (Patient since 2018)

I wanted to thank Robert and Amanda for helping me work through a problem with my flex spending card. They went above and beyond and I really appreciated the help!


StarStarStarStarStar Very nice experience  —    (Patient since 2018)

Everyone was very pleasant and efficient . The Doctor and his assistant were very professional and explained every thing perfectly.


StarStarStarStarStar Great staff and great doctors!  —    (Patient since 2018)

Great staff and great doctors! I have worn glasses for 42 years so I can tell you from experience that the folks here are excellent!


Reply

Thank you Mrs Forde! So happy to hear that you had a great experience with us and we look forward to seeing you back next time!

StarStarStarStarStar Excellent experience. —    (Patient since 2017)

The staff was excellent and very welcoming. The doctor was friendly and spent much time explaining what was happening and what he was observing. It was actually a very enjoyable experience.


Reply

Thank you Mr. Bardin for your kind review. I will pass this on to the doctor you saw, Dr. Sudduth, and I am sure he will be very pleased! I hope that you spread the word to your friends and family too! Have a great one!

StarStarStarStarStar Great customer service. All of the staff is fr... —    (Patient since 2018)

Great customer service. All of the staff is friendly and welcoming. Never have to wait when we come in for our appointments and love the convenience of being able to step right out to the store to buy our frames and lenses. Thank you!


StarStarStarStarStar Everyone was so friendly and accommodating at t... —    (Patient since 2017)

Everyone was so friendly and accommodating at the office. Everything was explained and every question answered. It really helps you understand and realize how knowledgeable and competent they are.


StarStarStarStarStar My experience at Ted Brinks & Associates has al... —    (Patient since 2018)

My experience at Ted Brinks & Associates has always been great. The staff is always courteous and friendly. I recommend this medical facility for eye care.


StarStarStarStarStar Best place! Been going for 10+ years and I wou... —    (Patient since 2018)

Best place! Been going for 10+ years and I wouldn't go anywhere else!


StarStarStarStarNo Star Very nice and professional! Everyone was great!... —    (Patient since 2018)

Very nice and professional! Everyone was great!


StarNo StarNo StarNo StarNo Star over priced —    (Patient since 2016)

Way over priced---as were the glasses---realize two different companies---both use deceptive ads!!!


StarStarStarStarStar Dr. Walker and staff take great consideration i... —    (Patient since 2019)

Dr. Walker and staff take great consideration is explaining examination procedures and answer any questions.


Reply

Thank you Mrs. Morris! We appreciate your comments and we always enjoy seeing you in the office!

StarStarStarStarStar My appointment was timely went smoothly. Everyo... —    (Patient since 2018)

My appointment was timely went smoothly. Everyone worked with me and a benefits card issue with patience and courtesy.


Reply

Thank you Mrs. Stowell for coming in to see us! I am happy to hear that you had a good visit and we look forward to seeing you next year!

StarStarStarStarStar Great service, friendly staff —    (Patient since 2018)

Great service, friendly staff


Reply

Thank you Mrs Constance for your kind review! Thank you for coming in to see us and we look forward to seeing you next year!

StarStarStarStarStar Aside from the front desk, the dr was very nic... —    (Patient since 2019)

Aside from the front desk, the dr was very nice and professional


StarStarStarStarStar Staff very friendly and Dr. Walker was professi... —    (Patient since 2017)

Staff very friendly and Dr. Walker was professional and personable. He explained my current vision in detail. Easy to understand.


StarStarStarStarStar I have always had great service from Dr. Walker... —    (Patient since 2017)

I have always had great service from Dr. Walker. Besides being very good at what he does, he also has a great sense of humor and makes each visit very enjoyable. His support staff is also very good.


StarStarStarStarStar I just can't say enough about this office.  —    (Patient since 2018)

I just can't say enough about this office.


StarStarStarStarStar From the receptionist up to Dr Walker, all are ... —    (Patient since 2018)

From the receptionist up to Dr Walker, all are a group of professionals. Dr Walker was methodical and took his time explaining his findings. On top of that, they are sending a copy of my eye check-in to my family doctor. Quite impressive.


StarStarStarStarStar Great Experience!!! —    (Patient since 2016)

All of the office staff were VERY nice including the doctor!! I've been to a few different LensCrafters for eye appointments in Jacksonville but this one was hands down the most pleasant experience!


Reply

Thank you Mrs. Heard! I am happy to hear that you have found your new LensCrafters home with us. Thank you for the kind works and we look forward to seeing you again next year!

StarStarStarStarStar Best Customer Care Hands Down!  —    (Patient since 2016)

I was well taken care of and before i went to get my eyes examined, i was kind of embarrassed about how i would look in public with "bifocals" on, but the reassurance and love i received was enough to build great confidence in myself. I picked out an awesome pair of glasses and i can't wait to wear them. Overall, i felt as if i was taken great care of and i would definitely visit them again for all my eye care needs! -Allen


Reply

Thank you Mr. Bryant! I am so happy to heat that you had a great experience with us! Please tell your friends and family about your visit & we look forward to seeing you again next year!Thanks again!

StarStarStarStarStar Great Eye Dr —    (Patient since 2019)

Always enjoyable visit with Dr Walker


StarStarStarStarStar Everyone was very professional and I feel I had... —    (Patient since 2018)

Everyone was very professional and I feel I had a great exam.


StarStarStarStarStar Great experience. Quick and easy.  —    (Patient since 2016)

Great experience. Quick and easy.


StarStarStarStarStar Very nice, professional and helpful.  —    (Patient since 2016)

Very nice, professional and helpful.


StarStarStarStarStar Dr. Sudduth was very friendly and explained eve... —    (Patient since 2016)

Dr. Sudduth was very friendly and explained everything very clearly. I appreciated his honest and professional advice.


StarStarStarStarStar Stellar Service! —    (Patient since 2016)

The greeting staff were very pleasant with great attitudes. The doctor matched this attitude with more enthusiasm.


StarStarStarStarStar Thank you for getting me in so quickly. I was v... —    (Patient since 2019)

Thank you for getting me in so quickly. I was very concerned about my vision changes and I appreciate your quick response.


StarStarStarStarStar I have had my contact lens exams and purchased ... —    (Patient since 2016)

I have had my contact lens exams and purchased contacts at Dr. Ted Brink & Associates for many years. The staff is always been happy with the staff and products.


StarStarStarStarStar Dr Walker is very professional and knowledgeabl... —    (Patient since 2018)

Dr Walker is very professional and knowledgeable


StarStarStarStarStar  —    (Patient since 2018)

I have been a patient of Dr. Walker's for many years. He is the BEST!!!!


StarStarStarStarStar Dr Walker is fabulous, very attentive to my medic... —    (Patient since 2019)

Dr Walker is fabulous, very attentive to my medical needs and very friendly. This office has digital testing that I have not seen at other places.


StarStarStarStarStar Great place to go, everyone very nice. ... —    (Patient since 2018)

Great place to go, everyone very nice.


StarStarStarStarStar m sergent —    (Patient since 2018)

I love this office. The staff have all been there for several years. They remember my daughter and me when we come in. They are very friendly and have outstanding customer service skills. The doctors are awesome also!


StarStarStarStarStar Great experience, I went into my appointment on ti —    (Patient since 2016)

Great experience, I went into my appointment on time, all testing was done with very friendly staff, complete explanation of test results and out to pick up frames in less than 30 min.


StarStarStarStarStar  —    (Patient since 2018)

Everyone is friendly and they were on time. Seeing patients on time is very rare at any doctor's office.


StarStarStarStarStar Fast professional service ... —    (Patient since 2018)

Fast professional service


StarStarNo StarNo StarNo Star The providers are great, but I still have trouble... —    (Patient since 2016)

The providers are great, but I still have trouble working with the office staff. Both individuals in the front were argumentative and did not make me feel as though they were listening to me. I indicated that I was not using insurance multiple times, but still was reminded how this was not going to be covered and they kept pushing other brands rather than the one I requested. When I mentioned I was not buying product from that location, the interest in helping me seemed to leave the room. You have good providers and equipment, I just don't know about the staff. The last few times I have been there, I have had similar experiences. If it wasn't for the continuity of care, I would have already moved to another location or other practice. I am not sure if I want to keep this location as my primary vision care...


Reply

Mr. Halter I am sorry to hear that you didn't have a good experience with us. I want to speak to you more about this in detail and find out what went on with each person you spoke with, so I can make sure I speak with them and correct this behavior. Our patients are our number one priority and we always want you to feel comfortable. My name is Lynsey and I am the office manager at this location. Please contact me at your earliest convenience. Thank you!

StarStarStarStarStar Friendly and Informed  —    (Patient since 2017)

The office is friendly and informed about insurance options. I have seen Dr. Walker for two appointments; he seems to really care about eye health and educating patients. The selection of frames at Lens Crafters is worth the hour drive I take for annual exams.


Reply

Thank you Stephanie! I am happy to hear you have had nothing but great experiences with us! Please send your friends and family to us and we look forward to seeing you again.

StarStarStarStarStar Dr Walker —    (Patient since 2018)

Dr Walker does an outstanding job. Very professional and personal.


Reply

Thank you Mr. Stark! I will make sure Dr. Walker gets your message and we hope to see you again! Have a great year!

StarStarStarStarNo Star Missing receipt details —    (Patient since 2016)

I never received a detail summary of what I was charged between eye exam and contacts purchased.


Reply

Hi Mrs. Thompson, I can mail you the receipt if you didn't receive it at the time of the exam

StarStarStarStarStar Professional Environment  —    (Patient since 2018)

Very nice people. Fast service and Organized area. Good humor and fun visit.


Reply

Thank you Ms. Whitfield, it is very nice to hear that! I am happy to hear that you enjoyed your visit with us and we look forward to seeing you again!

StarStarStarStarStar I was seen immediately (no long wait). The staff... —    (Patient since 2018)

I was seen immediately (no long wait). The staff are very pleasant and professional. I was given helpful information about the condition of my eyes, without having to ask.


StarStarStarStarStar Best Service —    (Patient since 2016)

Dr. Walker is the best and provides the best service. I have been seeing him for years and my presription is always perfect. The staff are nice & friendly.


Reply

Thank you Mrs. Baker! We always enjoy having you in the office & we look forward to seeing you next year. Please tell your friends & family to come see us too!Thanks again!

StarStarStarStarStar Everyone is so loving and very very respectful from the beginning to the end of each visit.... —    (Patient since 2019)

Everyone is so loving and very very respectful from the beginning to the end of each visit.


Reply

Thank you Mrs Mitchell! I am happy to hear that our office provided you with excellent service. Its always nice to hear & I will make sure to pass along your message. Hope to see you again next year!

StarStarStarStarStar Great experience. Doctor explained everything being done. The new equipment provided a perfect fit... —    (Patient since 2019)

Great experience. Doctor explained everything being done. The new equipment provided a perfect fitting for me.


Reply

Great! I am glad you liked the new equipment and were able to experience the new digital eye exam known as Clarifye. Please tell your family & friends to come in and be a part of the new experience and we look forward to seeing you again!

StarStarStarStarStar Prompt, professional, and friendly service.... —    (Patient since 2016)

Prompt, professional, and friendly service.


Reply

Thank you for the kind review Mrs Lawrence! I am happy to hear you had a great experience with us & we look forward to seeing you again!

StarStarStarStarStar Came in with my husband for his appointment but found out that he had to wait a week before the in... —    (Patient since 2016)

Came in with my husband for his appointment but found out that he had to wait a week before the insurance would cover the appt. So, asked if we coudl substitute an appt. for me as I have not had my eyes checked in a while. No problem....got in very quickly. Service was very thorough and informative.


Reply

Thank you Mrs. Gladysz! I am happy to hear we were able to work you in and that you had a great experience with us! We look forward to seeing you again next year!

StarStarStarStarStar Everyone was nice and helpful. The Dr. was wonderful.... —    (Patient since 2016)

Everyone was nice and helpful. The Dr. was wonderful.


Reply

Thank you Mrs. DeFonde for the great review! We appreciate your feedback & will be sure to let the doctor know as well. We hope to see you again next year!

StarStarStarNo StarNo Star The doctor and the lady who did the pre exam are always nice and easy to work and deal with but th... —    (Patient since 2016)

The doctor and the lady who did the pre exam are always nice and easy to work and deal with but the one lady who works at the counter is always rude and thinks she is just great and all knowing and makes you feel like it's a inconvenience to her and the office that your there and my appointment yesterday the other people made me feel the same way when the lady moved me from pre exam to exam office the ladies where like oh so we have to leave and take all of our stuff out now again if your to busy or over booked or under staffed don't take it out on the people who helped you or that want to give you business


StarStarStarStarNo Star Great first time visit! I loved the staff and the doc was witty and very knowledgeable bringing ey... —    (Patient since 2016)

Great first time visit! I loved the staff and the doc was witty and very knowledgeable bringing eye care into this decade.


StarStarStarStarStar I don't really use your online features. ... —    (Patient since 2018)

I don't really use your online features.


StarStarStarStarStar Always a great visit! —    (Patient since 2019)

Always a great visit! My whole family has been coming here for years and there is no where else we would rather go!


Reply

Thank you Mr. Diedrick for such a kind review! We enjoy having you and your family at our office & are pleased to hear that you enjoy coming in as well! If you ever need anything or have any questions, please feel free to call the office. Thanks again! See ya next year!

StarStarStarStarStar Your office is very professional and I had an enjoyable experience. Dr Walker has a great sense o... —    (Patient since 2019)

Your office is very professional and I had an enjoyable experience. Dr Walker has a great sense of humar....Keep up the great work :)


Reply

Thank you Mrs. Smoak! I am happy to hear that you had a great visit with us! Thank you for the review and I hope to see you again next year! -Lynsey

StarStarStarStarStar Great service and very helpful staff... —    (Patient since 2019)

Great service and very helpful staff


Reply

Thank you Mrs. Park-Keller! I appreciate you taking the time to give us a great review. Glad you had an enjoyable exam & we look forward to seeing you again!

StarStarStarStarStar GREAT CUSTOMER SERVICE —    (Patient since 2016)

I was very comfortable and relaxed with the staff and the Dr.


Reply

Thank you Mrs. Brooks! I am very happy to hear you felt comfortable with my staff & doctor. We want all of our patients to feel at home with us! Thanks for the wonderful review!

StarStarStarStarStar The staff was great and the doctor was amazing. Will definitely come back!... —    (Patient since 2016)

The staff was great and the doctor was amazing. Will definitely come back!


StarStarStarStarStar  —    (Patient since 2016)

Very professional and helpful.


Reply

Thank you Mrs. Bennett for your review & taking time out of your day to say a few nice words about our office! We hope to see you again for your next exam!

StarStarStarStarStar I had a wait time after arriving for my appointment.  —    (Patient since 2018)

I had a wait time after arriving for my appointment on time. Once all was moving everything was handled very efficiently, and professionally.


Reply

Thank you Mr. Centrella for taking the time and giving our office a review. I appreciate the feedback on the wait time and it is definitely something that is being worked on and can always be improved. I am happy to hear though that your exam went great! I hope that we see you again next year! Please call the office if you need anything or have any questions! Thanks!

StarStarStarStarStar Always great customer service and patient care. The staff know who I am analways friendly, helpful... —    (Patient since 2018)

Always great customer service and patient care. The staff know who I am and they are always friendly, helpful.


Reply

Thank you Ms. Demdam! We appreciate your feedback & hope to see you again next year. Don't forget to tell your friends & family about us!

StarStarStarStarStar Service was awesome! —    (Patient since 2016)

Katherine was very nice and welcoming at this lenscrafters. She went above and beyond my expectations. She really knows how to treat and talk with customers! Very good experience at this location!!!


Reply

Thank you Mrs. Seymour! I will make sure that I pass your review onto Katherine. Its always nice to hear nice comments and I hope you send your friends & family to come see us too! Thanks again!

StarStarStarStarStar Great experience.  —    (Patient since 2018)

The young guy that did the pre exam test was really friendly and funny. The woman that scheduled my follow up was awesome and the doc made the exam very easy and enjoyable.


Reply

Thank you Mr. Anderson! Robert was the tech that did your pre testing and I passed along you nice review. We look forward to seeing you next year!

StarStarStarStarStar Dr. Walker was knowledgable, friendly and educational when showing me the picture of the back if m... —    (Patient since 2017)

Dr. Walker was knowledgable, friendly and educational when showing me the picture of the back if my eye. I made an appt. for my son who has diabetes. I feel he will be in good care under Dr. Walker.


Reply

Thank you Mrs. Gonzales for your kind review. I am so happy to hear that you had a great visit with us & we look forward to seeing your son as well! Have a great year!

StarStarStarStarStar Very professional from A to Z.  —    (Patient since 2016)

Very professional from A to Z. They explained each step of the exam, and were very thorough. I did not feel rushed at all, and appreciated that all of the staff took the time to make sure all of my questions were answered, and they really listened.


Reply

Thank you Mrs. Deans! We enjoyed having you in the office and we look forward to seeing you again next year. If you have any issues at all please don't hesitate to call us. Thanks again! See ya next year.

StarStarStarStarStar  —    (Patient since 2016)

Dr walker was great. Looking forward to seeing again for contacts. Staff, knowledgeable and professional.


Reply

Thank you Mr. Freeman! It is always nice to hear that the office is doing well. I appreciate your feedback and will pass it along to the Dr. & staff! Look forward to seeing you again next year.

StarStarStarStarStar I love Dr Walker! His staff is great! ... —    (Patient since 2016)

I love Dr Walker! His staff is great!


Reply

Thank you Mrs. Hullinger. We appreciate your feedback & we hope to see you again next year!

StarStarStarStarStar Quality Eye Care —    (Patient since 2016)

I received excellent service and a superior eye exam all in under an hour. I am confident that my vision is the best it can be.


StarStarStarStarStar  —    (Patient since 2017)

Very thorough, the doctor took the time with the examination.. Overall pleased. Just one thing towards the end got out a little confused as to what I was suppose to do next. Her prescribed glasses.


StarStarStarStarStar Miracle workers for sure! I came to this office many years ago after almost 30 years of not being ... —    (Patient since 2018)

Miracle workers for sure! I came to this office many years ago after almost 30 years of not being able to see correctly with no hope of being able to see beyond fuzzy images as most of my life I was diagnosed incorrectly as almost legally blind with astigmatism, told by multiple doctors the best they could do was the thick glasses which allowed me to see fuzzy at best. I had given up hope.The doctor asked me a few questions and for the first time in my life I was able to see more than fuzzy edges during the exam. I left the office with a new prescription and no hope. When my contacts arrived I walked out of the building and cried on the spot. I could see everything clearly for the first time. They have truly been a blessing to me and my family. I won't let any of my family see anyone else.


StarStarStarStarStar My visit was more than wonderful! I manage a customer service team for a large organization and... —    (Patient since 2017)

My visit was more than wonderful! I manage a customer service team for a large organization and previously had a very bad experience at another doctor. This visit was incredibly pleasant! The office staff took me right away (even tho I had messed up when scheduling the appointment. They were friendly, respectful, and made me feel like I was the only patient of the day! The doctor was also very friendly, answered all of my questions and made great suggestions. I will be a lifelong client.


Reply

Thank you for such a wonderful review! I am so happy to hear that you had an amazing experience with us & that you will be back. Please don't hesitate to call if you have any questions or concerns. Thank you!

StarStarStarStarStar I am 16. I loved the woman who helped me pick out glasses, as well as Dr —    (Patient since 2016)

I am 16. I loved the woman who helped me pick out glasses, as well as Dr. Brink, who was friendly and funny.


Reply

Thank you Mrs. Buford! We are happy to hear you enjoyed your visit with us. Just so you are aware you did come to Dr. Brink & Associates for your exam but you saw Dr. Womack. Hope to see you again next year!

StarStarStarStarNo Star Repeat Customer —    (Patient since 2019)

This was my 2nd annual visit at this location. Initially, I returned because Dr. Frick was so excellent. I am now a remaining customer because of Dr. Womack's thoroughness and politeness when answering my silly questions about the changed in my eyes.


StarStarStarStarStar Dr. Walker was the best. He was kind, professional and made me feel at ease —    (Patient since 2019)

Dr. Walker was the best. He was kind, professional and made me feel at ease. He's a true expert in his field. He's a great asset to the company.


StarStarStarStarStar Great. U don't take my vision plan. You should —    (Patient since 2019)

Great. U don't take my vision plan. You should


StarStarStarStarStar You don't take my vision Davis vision. And I am always happy with Jon walker —    (Patient since 2019)

You don't take my vision Davis vision. And I am always happy with Jon walker. Never have to have vision changed. I pay out of pocket just to have him do my exam!!! Should have a rest room


Reply

Thank you for your review. Sorry we are out of network with your vision plan but we are glad to hear you still come to visit our Doctor! Hope to see you again next year!

StarStarStarStarStar I have been going to this office for about 5 years and will continue to do so. Outstanding Service —    (Patient since 2016)

I have been going to this office for about 5 years and will continue to do so. Outstanding Service


StarStarStarStarStar Had to wait in examination office for over 20 minutes until I decided to step out and asked staff... —    (Patient since 2017)

Had to wait in examination office for over 20 minutes until I decided to step out and asked staff what was wrong, then Doctor showed up sometime later. Apparently, patient next door was having issues, but no one form staff came to advise me. Also, my wife asked if she could join my in the examination room and access was denied. We have been customers for over 10 years she has always been able to do it. And she had other questions but staff were rude to her to the point that she went home crying. Even she bumped in to Dr Walker leaving the office to ask a question about her contacts prescription that she is having issues with, and without listening to the question he said just get an appointment. It sounded more like dealing with government employees than professionals that are trying to provide excellent customer satisfaction. We are contemplating going somewhere on our next visit. We have never had an experiences like this with any professional group.


Reply

I am sorry to hear that you didn't have a good experience with us this year. I would like to speak with you more about this if you can contact me at the office I would be happy to listen. 904-363-8282 My name is Lynsey and I am the office manager. Thank you Mr Perez.

StarStarStarStarNo Star Did not have contacts available will take 3-5 business days, my disappointment is displayed only... —    (Patient since 2016)

Did not have contacts available will take 3-5 business days, my disappointment is displayed only in not receiving my fitting or contacts at visit, this maybe an unrealistic expectation if so send me anoth


Reply

Sorry Mr. Thomas that we didn't have your contacts in stock to do you contact lens fitting on the day of your exam. We carry most contact trials but there are way too many to have ALL of them in our office. We appreciate your feedback & hope that you understand. Thank you!-Lynsey

StarStarStarStarStar Excellent —    (Patient since 2016)

I have been going to Dr. Walker for years. I have always had good service.


Reply

Thank you Mrs. Kemp! We always enjoy having you in the office & we look forward to seeing you next year!

StarStarStarStarStar Dr.Susan Frick was very helpful, informative and concerned. I want to keep in touch with her —    (Patient since 2016)

Dr.Susan Frick was very helpful, informative and concerned. I want to keep in touch with her. I was not able to go back then due to a family emergency but hope to in the near future. Thank you for doctors like Susan Fridk.


Reply

Thank you Mrs. Campbell! I will let Dr. Frick know what you said and we hope to see you again soon! Hope all is well.

StarStarStarStarStar I love attending this office the gentleman who worked front desk was so in tuned with my son... —    (Patient since 2019)

I love attending this office the gentleman who worked front desk was so in tuned with my son asking about his vision and very encouraging to wear his glasses he was also able to help the contacts. Overall was a great visit.


Reply

Thank you Mrs. Putnam! I will be sure to pass this nice review on to Robert who helped you and your son! Glad we were able to help & we look forward to seeing you again!

StarStarStarStarStar Survey  —    (Patient since 2016)

Excellent experience . Thank you


StarStarStarStarStar Everything was excellent. Dr —    (Patient since 2018)

Everything was excellent. Dr. Walker is excellent as are all of the office assistants that I have encountered.


Reply

Thank you Mr. Walters! We enjoyed you here for your annual visit & we look forward to seeing you next year too!!!

StarStarStarStarNo Star Upon walking in the lady at the front desk was not pleasant —    (Patient since 2016)

Upon walking in the lady at the front desk was not pleasant. Other individuals who were in the office were pleasant once I was called back to begin my eye exam. I appreciated the Dr and his ability to perform is job to the best of his ability.


Reply

Thank you for your feedback Mrs. Davis! I will be sure to address this & make sure that doesn't happen again. I am happy to hear the others though made your visit better! Hope to see you again next year!

StarStarStarStarStar Everything was perfect. Dr Walker rocks. —    (Patient since 2019)

Everything was perfect. Dr Walker rocks.


Reply

Thank you Mr. Dustin! We enjoyed your visit as well & look forward to seeing you next year!

StarStarStarStarStar My prescription changed and was not assisted or asked about updating my glasses or lenses at all —    (Patient since 2016)

My prescription changed and was not assisted or asked about updating my glasses or lenses at all. I was not given any price options. I was left to figure it out myself so I left.


StarStarStarStarStar Friendly staff, great Doctor. —    (Patient since 2016)

Friendly staff, great Doctor.


Reply

Thank you for your kind review! I am happy to hear you enjoyed your visit with us & we look forward to seeing you next year!

StarStarStarNo StarNo Star Appointment wait time —    (Patient since 2016)

I was there 15 minutes early and they still made me wait 15 after my appointment time.


StarStarStarStarStar I really liked the doctor. He was so nice and you can tell he loves his job —    (Patient since 2016)

I really liked the doctor. He was so nice and you can tell he loves his job. He made me feel very comfortable and explained everything to me.


Reply

We are so happy to hear you had a great experience with us! I hope to see you again next year!

StarStarStarStarStar The doctor provided comprehensive answers to my questions. Excellent service! —    (Patient since 2016)

The doctor provided comprehensive answers to my questions. Excellent service!


StarStarStarStarStar The BEST, Friendly and caring staff, from reception to the exam. —    (Patient since 2018)

The BEST, Friendly and caring staff, from reception to the exam.


Reply

Thank you Mr. Jones!! I am happy to hear you had a great visit with us. We look forward to seeing you next year too! Have a great year!

StarStarStarStarStar Will definitely be back next year —    (Patient since 2016)

Will definitely be back next year


Reply

Thank you Mrs. Sadik. I am happy that you had a good visit with us & we enjoyed having you at our office. If you need anything please give us a call. We look forward to seeing you again next year!

StarStarStarStarStar Dr Taylor and the whole staff are excellent! —    (Patient since 2016)

Dr. Taylor literally changed my life with her recommendation of a new type of lens that I was hesitant to try; her knowledge and patience are unmatched!! The scheduling and office staff and assistants were incredibly helpful too!


Reply

Thank you Mrs. Hewey!! We are so excited we were able to help you and that you loved the new Mulitfocal lenses! Please call us if you ever need anything or if you have any questions. We look forward to seeing you again next year!

StarStarStarStarStar Excellent service and exam —    (Patient since 2016)

The doctor and crystal were wonderful.


Reply

Thank you Mr. Burns! Glad you enjoyed your visit and we look forward to seeing you next year!

StarStarStarStarStar Clark was great, very helpful —    (Patient since 2016)

Clark was great, very helpful


Reply

Thank you Mrs. Vautherot! I will pass that message along to Clark for you. We are happy to hear you were taken care of! We look forward to seeing you again.

StarStarStarStarStar My visit was good as you can see BUT I was told that I was being referred to a new Dr —    (Patient since 2016)

My visit was good as you can see BUT I was told that I was being referred to a new Dr. and I would be contacted with The appt. Time. that afternoon it has now been over a week with no follow-up???


Reply

Sorry Mr. Wilson that the doctor we referred you to did not contact you in a timely manner. I will reach out to them & to you to get that set up today. Other than that I am happy to hear that you enjoyed your visit with us.

StarStarStarStarStar Everyone was super friendly and professional!  —    (Patient since 2016)

Everyone was super friendly and professional!


Reply

Thank you so much for the wonderful review Mr. Drenning-Blalock! We look forward to seeing you next time! Have a great year!

StarStarStarStarStar Friendly  —    (Patient since 2018)

The staff was very friendly and answer all of my concerns


Reply

Thank you Jacqueline! We look forward to seeing you again next year!

StarStarStarStarStar Excellent service. A very professional and knowledgeable staff —    (Patient since 2018)

Excellent service. A very professional and knowledgeable staff. Would definitely recommend them to other members of my family and friends.


Reply

Thank you Mr. Carroll! Happy to hear you are telling your friends & family about us! Hope you have a great year!

StarStarStarStarStar The technician (forgot his name ) was excellent . Dr —    (Patient since 2016)

The technician (forgot his name ) was excellent . Dr. Walker very professional, felt like he left me hanging , left the room and never saw him again, referred me to Florida eye specialist , they were available to answer my concerns??? , sorry Just being honest


StarStarStarStarStar I will be back in a year to see Dr. Walker. —    (Patient since 2019)

I will be back in a year to see Dr. Walker.


Reply

Thank you Mr. Silsby! We enjoy having you as a patient & look forward to seeing you next year!

StarStarStarStarStar Patient: Miranda Van Zyl (16 years old)Survey answered by her father, John Van Zyl 56 yrs. —    (Patient since 2018)

Patient: Miranda Van Zyl (16 years old) Survey answered by her father, John Van Zyl 56 yrs.


StarStarStarNo StarNo Star Wait times could be improved by better scheduling of appointments. —    (Patient since 2016)

Wait times could be improved by better scheduling of appointments.


StarStarStarStarStar Looking forward to trying the Define lens as well! —    (Patient since 2019)

Looking forward to trying the Define lens as well!


Reply

Any time Mrs. Diane! Please feel free to come by the office to try them on!

StarStarStarStarStar Great visit —    (Patient since 2019)

I was a walk in and things seem to work out perfectly during my visit. The staff was great and friendly as well as personable. Dr. Walker was funny yet professional in my exam (as always). I DO recommend Dr. Walker and Pearle Vision to anyone that asks about my Eye doctor/glasses.


Reply

Thank you Mr. Pope for your review! I am glad to hear that we were able to work you in and & everything went smooth as well! We look forward to seeing you next year. If you need anything just let us know. Have a great weekend!

StarStarStarStarStar Wow I received amazing service!  —    (Patient since 2019)

Wow I received amazing service! Jared was amazing he helped me pick my glasses and then had them ready in LESS than an hour.


Reply

Thank you Mrs. Tipantasig for your review! We enjoyed having you and your husband here for your eye exams and we look forward to seeing you next year!

StarStarStarStarStar I have come here for years and even though I've moved several times, I wouldn't go anywhere else —    (Patient since 2016)

My wife and I have come here for years and even though we've moved several times, we wouldn't go anywhere else. Dr Walker is hilarious and the staff even remember my funny voicemail.


Reply

Thank you Mr. Sosa! We enjoy having you and your wife at our office for your annual exams. If you need anything please don't hesitate to give us a call. Thanks again!

StarStarStarStarStar I was really impressed with the visit! I made an appointment by mistake at the Lens Crafters... —    (Patient since 2016)

I was really impressed with the visit! I made an appointment by mistake at the Lens Crafters outside of the mall and showed up at the mall. They verified this and agreed to squeeze me in. I barely waited 10 minutes, They were the nicest people, and they took care of me with the utmost professionalism. Also, it's not the first time I see the same doctor and he's always in a great mood and seems so happy to do his job even though I'm sure it can be very tiring at times. Thank you Lens Crafters team!


Reply

Thank you Mrs. Walther! We are so happy to hear that you enjoyed your visit with us. Thank you for your kind review and we look forward to seeing you again soon!

StarNo StarNo StarNo StarNo Star First and LAST time —    (Patient since 2016)

I was seen by Jon Walker OD on 1/26/16. He examined my eye and put some sort of yellow stuff in it to see what was in my eye. He put a cotton Q-tip in my eye and said that he found a small piece of grass. He never showed me the "grass" that he claimed to have found in my eye. I told him that it feels like something is STILL in my eye after that and he told me that to use the prescription drops and they should help. He is the doctor so I trusted him opinion. My eye feel's worse today and I can still feel something in my eye. I called the office of Dr. Ted Brink & Associates today and spoke with Christina (Office Assistant). I explained my situation to her and told her that I would like to come back in so the doctor can look at my eye again because it is really bothering me today. He had actually told me yesterday to come back in if it was still bothering me. I wanted to confirm with her that there would be no charge because I was billed for $150 yesterday and there is still something in my eye. She said that I would be billed AGAIN for another office visit of $75-$150. I asked Christina if I could speak with a manager and she said "Sure, but she will just tell you the same thing that I just did." The Manager, Lindsey came to the phone and I repeated my situation to her. I asked her "why would I be billed to come in a second time if my eye was not correctly diagnosed the first time?" She said "You could have gotten something else in your eye when you left our office yesterday." I just about dropped the phone..I couldn't believe she said that to me. Yes, I left the office and something magically got into the SAME eye, in the SAME place. Really?? I am very disappointed in the way that this was handled. It felt like all they cared about was money. They could have simply said, come on in and we will take care of you. Let us check and see why your eye is still irritated. Instead I was basically called a liar and told that it's not their fault that I was mis-diagnosed and that I would to be charged an additional $75-$150 for another office visit. I have more to say about this but I am only able to see clearly out of the one good eye that I have today. I will end this by saying that this is a terrible way to run a business. This will be my last visit to the office of Dr. Ted Brink & Associates unless they make this right.


StarStarStarStarNo Star Other than my wait, my experience was great. Thanks for your help Brady! —    (Patient since 2016)

Other than my wait, my experience was great. Thanks for your help Brady!


StarStarStarStarStar this is my 2nd emergency and I found this crew to be very helpful , courteous , and very... —    (Patient since 2016)

this is my 2nd emergency and I found this crew to be very helpful , courteous , and very respectful They are now my go to guys


Reply

Thank you Mrs. Rountree! I am glad to hear we were able to help you out & that everything is getting better. I hope to see you again for your annual eye exam.

StarStarStarStarStar Excellent Service  —    (Patient since 2018)

Great doctor and great staff. They were fantastic with my son for his first visit too.


Reply

Thank you Mrs. Forde! I am happy to hear you & your son's visit was a success! We hope to see you back next year!

StarStarStarStarStar Dr. Walker and staff were very friendly. Unhappy with wait time. —    (Patient since 2018)

Dr. Walker and staff were very friendly. I was very disappointed that I had to wait 45 minutes although I had an appointment.


StarStarStarStarNo Star Mid-week visit —    (Patient since 2019)

Good visit as always. Enjoy talking with Dr. Walker.


StarStarStarStarStar My appointment was at 3:40pm. However. I wasn't seen until around 4:30 —    (Patient since 2019)

My appointment was at 3:40pm. However. I wasn't seen until around 4:30. So I was a little disappointed with that. But, the staff repeatedly apologized for the wait, which was very nice of them.


StarStarStarStarStar Friendly professional and highly skilled Completely confident in exam and friendly helpful staff... —    (Patient since 2016)

Friendly professional and highly skilled Completely confident in exam and friendly helpful staff !!


Reply

Thank you Ms. Cherry! We are happy to hear you had a great experience with us & we look forward to seeing you next year!

StarStarStarStarStar As usual the best staff ever!!!!! Especially Amanda —    (Patient since 2017)

As usual the best staff ever!!!!! Especially Amanda


Reply

Thank you Mrs. Harrison. It is nice to hear compliments on the staff and that you had a pleasant experience. We look forward to seeing you again next year!

StarStarStarStarStar Great —    (Patient since 2019)

Great doctor and visit. This was my first visit and I was very pleased and impressed.


Reply

Thank you Mr. Benedict for a great review! We are happy you chose us as your eye care provider & we look forward to seeing you again next year!

StarStarStarStarStar Robbie was right on!!!! —    (Patient since 2016)

Robbie was right on!!!! Dr Walker was very thorough and explained things very well. Thank you all🤓


Reply

Thank you Ms. Burnham! Im glad you enjoyed our visit with us! WE look forward to seeing you again.

StarStarStarStarStar The professionalism and customer service skills of every single individual was outstanding —    (Patient since 2016)

The professionalism and customer service skills of every single individual was outstanding. The front desk went above and beyond to accomate my walk-in needs. Dr. Frick was extremely knowledgable and affable. The CL specialist was informative and friendly and the Optician was very thorough with my insurance and new glasses information. The overall mood in the clinic was extremely upbeat and enjoyable. It was truly a rare pleasure to be a patient at Dr. Brink and Associate's Avenues Mall location.


Reply

Thank you Dr. Colombo! We enjoyed having you as our patient and am happy to hear you had a great experience. We look forward to seeing you next year! -Lynsey

StarStarNo StarNo StarNo Star Eye exam was great (five stars)! However... —    (Patient since 2018)

Eye exam was great! The supervisor of the Lens Crafters has zero communications skills which resulted with me walking out, with a prescription and no glasses and a feeling of frustration and aggravation I haven't had since dealing with Comcast! I will not be seeing any Ted Brink doctors if I can't communicate with the attached retail location.


Reply

I'm Sorry Mr. Cassidy that you didn't have a good experience at the Lens Crafters outside of our location. I just want to let you know that we are an independent eye doctor and are not affiliated with the Lens Crafters optical. If you would like you could go to our locations in Pearle Vision, Our Pearle locations own both the optical and clinical sides. If you have any other questions please feel free to give me a call at the office 904-363-8282. Thanks!- Lynsey

StarStarStarStarStar I enjoyed my visit. Dr. Frick is awesome and the staff is amazing.  —    (Patient since 2019)

I enjoyed my visit. Dr. Frick is awesome and the staff is amazing.


Reply

Thank you Mrs. Stapleton!

StarStarStarStarStar Dr —    (Patient since 2016)

Dr. Walker was very friendly and personable I feel comfortable doing the exam the staff in the front of the office lacked a little bit in greeting me...not too warm.


StarStarStarStarStar There nothing you could do better the vist was great I was late and they still got me on and right... —    (Patient since 2019)

There nothing you could do better the vist was great I was late and they still got me on and right out


Reply

Thank you Mr. Hale. We appreciate you and your families business & we look forward to seeing you all next year!

StarStarStarStarStar The Tech and Doctor provided excellent service, extremely timely, and answered all questions —    (Patient since 2016)

The Tech and Doctor provided excellent service, extremely timely, and answered all questions. I felt that my options were fully explained and that the professional environment was 1st class. When I ask for a referral that was provided with an offer to help with the referral if desired,I will definitely return to this facility.


StarStarStarStarStar Lyndsey was excellent. Very professional and personable. Dr. Walker was excellent too —    (Patient since 2018)

Lyndsey was excellent. Very professional and personable. Dr. Walker was excellent too. Both people made my visit exceptional. The other staff members seemd preoccupied or not interested.


Reply

Thank you Mrs. Mirmina! I enjoyed our time together as well & we look forward to seeing you again next year! If you need anything feel free to call the office.-Lynsey

StarStarStarStarStar My second visit was so much better due to Dr Walker extra input about diabetes and the eyes and... —    (Patient since 2018)

My second visit was so much better due to Dr Walker extra input about diabetes and the eyes and retinopothy


Reply

Thank you Mrs. Silverton! Glad to hear you enjoyed your visit & am happy to hear he informed you about that more in depth. If you have any questions or concerns that come up please don't hesitate to give us a call.

StarStarStarStarStar Excellent service —    (Patient since 2019)

Excellent service but ordering glasses took a long time.


StarStarStarStarStar Kelsey was very nice and friendly. Everyone seemed happy and smiled when interacting with patients. —    (Patient since 2018)

Kelsey was very nice and friendly. Everyone seemed happy and smiled when interacting with patients.


Reply

Thank you Mr. Slowey for the compliment. I will let my staff know they are doing a good job! That is nice to hear every know and then. I hope you have a great year & we look forward to seeing you next year. -Lynsey

StarStarStarStarStar Both the wife and I went to get new glasses —    (Patient since 2019)

Both the wife and I went to get new glasses. We both had a great experience, I would not change anything about our visit. Great Job


Reply

Thank you Mr. Maida! We always enjoy you and your wife coming to visit. We look forward to seeing you guys again next year!-Lynsey

StarStarStarNo StarNo Star Great Service, But... —    (Patient since 2017)

I like the friendliness, service level, and the thoroughness of the exam. I don't like being rushed into very expensive contacts that don't work like my current versions. Spent a lot of time with me up until I was fit and then it was very quick and !BAM! I'd spent $1,030 on contacts. They should only cost about $40 every 3 months, right? Hmmmm.


Reply

Sorry to heat you didn't like the new contacts that you tried out. We can always try a different lens or go back to your old ones too. Please give us a call at the office & I hope you can get you happy about wearing contacts again. Thank you! Lynsey

StarStarStarStarStar Front desk personnel was not very pleasant, and billing was almost double of other Lenscrafter... —    (Patient since 2015)

Front desk personnel was not pleasant, and billing was almost double of other Lenscrafter locations, which wasn't disclosed. My contact lens prescription also wasn't provided until I asked, and had to wait for the doctor to finish with another patient because she didn't "finalized" my script, only my glasses script (which I don't wear).


StarStarStarStarStar Great doctor —    (Patient since 2016)

Dr. Frick was amazing! Love her.


StarStarStarStarStar Excellent service. All needs met. —    (Patient since 2017)

Excellent service. All needs met.


StarStarStarStarStar very friendly staff, and very professional —    (Patient since 2015)

very friendly staff, and very professional


StarStarStarStarStar Very easy to schedule, very friendly. My new vision care destination! —    (Patient since 2015)

Very easy to schedule, very friendly. My new vision care destination!


Reply

Thank you Mr. Jennings! We enjoyed having you in the office & We look forward to seeing you again next year!

StarStarStarStarNo Star Would go agsin —    (Patient since 2018)

Nice office prices up front no hidden agendas


Reply

Thank you Ms. Evans! We are happy to be your vision care provider. Please let us know if there is anything else we can do for you. We look forward to seeing you again next year!

StarStarStarStarStar Dr Walker is awesome as usual —    (Patient since 2017)

Dr Walker is awesome as usual. I have known him for many years and completely trust his skills and evaluations. Office staff was very nice and friendly.


StarStarStarStarStar Have an in office bathroom. —    (Patient since 2015)

Have an in office bathroom.


StarStarStarStarStar Actually was quite interesting that Dr Frick greeted me herself.  —    (Patient since 2019)

Actually was quite interesting that Dr Frick greeted me herself.


StarStarStarStarStar It was a great experience. Everyone was very courteous and professional. —    (Patient since 2019)

It was a great experience. Everyone was very courteous and professional.


StarStarStarStarStar I was a great visit. Dr. Frick was excellent. —    (Patient since 2018)

I was a great visit. Dr. Frick was excellent.


StarStarStarStarStar The people at this doctors office were very nice and made me feel very comfortable. —    (Patient since 2015)

The people at this doctors office were very nice and made me feel very comfortable.


StarStarStarStarStar Professional staff. Very helpful and knowledgeable. —    (Patient since 2015)

Professional staff. Very helpful and knowledgeable.


StarStarStarStarNo Star Unaware that contact fitting was not included in my eye ecam ,and that it was an additional charge of —    (Patient since 2017)

Unaware that contact fitting was not included in my eye ecam ,and that it was an additional charge of over $100.00. It would have been nice if they had let me know ahead of time.


StarStarStarStarStar Great staff and doctor. Very positive experience. —    (Patient since 2017)

Great staff and doctor. Very positive experience.


StarStarStarStarStar Friendly & knowledgeable. This is my first pair of glasses and everything was explained well. —    (Patient since 2015)

Friendly & knowledgeable. This is my first pair of glasses and everything was explained well.


StarStarStarStarStar I am always looking to se Dr Walker. He is a true professional in his specialty. —    (Patient since 2016)

I am always looking to se Dr Walker. He is a true professional in his specialty.


StarStarStarStarStar My daughter and I were both in for our annual exams this week. The staff members are all very helpful —    (Patient since 2016)

My daughter and I were both in for our annual exams this week. The staff members are all very helpful and friendly. The eye exams are very thorough and excellent screening for potential issues beyond vision correction. Painless and reasonably priced to boot!


StarStarStarStarStar This office always goes over and beyond no matter what it is I need when I come in. —    (Patient since 2017)

This office always goes over and beyond no matter what it is I need when I come in.


StarStarStarStarStar Very friendly and professional staff —    (Patient since 2015)

Very friendly and professional staff


StarStarStarStarNo Star i arrived on wrng day, and they fit me in, which was great. Dr Walker was great, cracking jokes, whic —    (Patient since 2016)

i arrived on wrng day, and they fit me in, which was great. Dr Walker was great, cracking jokes, which was great.


StarStarStarStarStar Great service and very friendly —    (Patient since 2018)

Great service and very friendly


StarStarStarStarStar Friendly staff. Very good experience for the my yearly visit there yesterday. —    (Patient since 2015)

Friendly staff. Very good experience for the my yearly visit there yesterday.


StarStarStarStarStar I had a great visit here. Everyone was friendly and knowledgeable; all of my questions were answered. —    (Patient since 2017)

I had a great visit here. Everyone was friendly and knowledgeable; all of my questions were answered. I felt good when I left, with the invitation to call or come back with any questions, concerns or problems.


StarStarStarStarStar No place like Dr Ted —    (Patient since 2015)

No place like Dr Ted


StarStarStarStarStar Treated me like number one —    (Patient since 2016)

Treated me like number one


StarStarStarStarStar Great —    (Patient since 2015)

Great


StarStarStarStarStar Best eye doctor appointment I've ever had. He is so smart and explains things so well! —    (Patient since 2018)

Best eye doctor appointment I've ever had. He is so smart and explains things so well!


StarStarStarStarStar Excellent —    (Patient since 2018)

Excellent


StarStarStarStarStar Very Professional and friendly group at the Avenues Mall. —    (Patient since 2017)

Very Professional and friendly group at the Avenues Mall.


StarStarStarStarStar Everyone in the office is very nice and helpful. —    (Patient since 2019)

Everyone in the office is very nice and helpful.


StarStarStarStarNo Star Friendly professional staff —    (Patient since 2016)

Friendly professional staff


StarStarStarStarStar I'll recommend dr Frick to anyone! —    (Patient since 2015)

I'll recommend dr Frick to anyone!


StarStarStarStarStar I'll recommend dr Frick to anyone! —    (Patient since 2015)

I'll recommend dr Frick to anyone!


StarStarStarStarStar Very pleased with the experience! Really enjoy the flexible online appointment scheduling amd the pro —    (Patient since 2017)

Very pleased with the experience! Really enjoy the flexible online appointment scheduling amd the prompt service.


StarStarStarStarStar Wonderful customer service!! —    (Patient since 2015)

Wonderful customer service!!


StarStarStarStarStar I am very pleased with the service I get when I come here . —    (Patient since 2019)

I am very pleased with the service I get when I come here .


StarStarStarStarStar The entire staff went above and beyond to help my daughter feel comfortable. They were very professio —    (Patient since 2017)

The entire staff went above and beyond to help my daughter feel comfortable. They were very professional, patient, and caring.


StarStarStarStarStar Everyone I interacted with was professional, friendly and smiling. They took time to casually chat wh —    (Patient since 2018)

Everyone I interacted with was professional, friendly and smiling. They took time to casually chat while still accomplishing the task at hand. Well done!


StarStarStarStarStar Dr Walker was very thorough, taking time with me and explaining in detail the exam. Completely satisf —    (Patient since 2018)

Dr Walker was very thorough, taking time with me and explaining in detail the exam. Completely satisfied with this and all past visits as well.


StarStarStarStarStar Very professional and thorough. Entire staff was friendly and helpful. —    (Patient since 2015)

Very professional and thorough. Entire staff was friendly and helpful.


StarStarStarStarStar Office staff and doctors are great —    (Patient since 2015)

Office staff and doctors are great


StarStarStarStarStar Everyone was professional and friendly. —    (Patient since 2019)

Everyone was professional and friendly.


StarStarStarStarStar Was happy at how fast and easy my exam was. Everyone was very friendly and made me feel very comforta —    (Patient since 2015)

Was happy at how fast and easy my exam was. Everyone was very friendly and made me feel very comfortable! Impressed by their up to date equipment.


StarStarStarStarStar Friendly and positive environment!! Had a great experience!! —    (Patient since 2018)

Friendly and positive environment!! Had a great experience!!


StarStarStarStarStar Great service —    (Patient since 2018)

Great service


StarStarStarStarStar This place was amazing. Although not so much about the location or the store itself, but the staff wa —    (Patient since 2016)

This place was amazing. Although not so much about the location or the store itself, but the staff was what made the place amazing. I had a great time no matter who I was speaking with, whether it be the assisstants or the Doctor himself. Would recommend this place to everyone I know.


StarStarStarStarStar Great service! Met all my needs and appointment and check up very thorough. —    (Patient since 2018)

Great service! Met all my needs and appointment and check up very thorough.


StarStarStarStarStar Very good —    (Patient since 2017)

Very good


StarStarStarStarNo Star Pre-check service was good, staff very friendly and the Dr. was great —    (Patient since 2018)

Pre-check service was good, staff very friendly and the Dr. was great


StarStarStarStarStar Fantastic doctor. I would definitely recommend this office. —    (Patient since 2015)

Fantastic doctor. I would definitely recommend this office.


StarStarStarStarStar very very pleased —    (Patient since 2018)

very very pleased


StarStarStarStarStar On time and wonderful personalities in a very professional setting. —    (Patient since 2016)

On time and wonderful personalities in a very professional setting.


StarStarStarStarNo Star The eye exam with Dr. Frick went very good, but I didn't order my glasses because there were too man —    (Patient since 2015)

The eye exam with Dr. Frick went very good, but I didn't order my glasses because there were too many people waiting and nobody waited on me. I'll go back during the week to do that.


StarStarStarStarStar Best location ever —    (Patient since 2015)

Best location ever


StarStarStarStarStar Staff and Dr Frick were absolutely amazing and kind. I am so happy for making this change. —    (Patient since 2019)

Staff and Dr Frick were absolutely amazing and kind. I am so happy for making this change.


StarStarStarStarStar I love this place! Everyone is always SO nice and helpful! —    (Patient since 2018)

I love this place! Everyone is always SO nice and helpful!


StarStarStarStarStar The entire staff was excellent and on point! Dr Frisk made me feel relieved with her diagnosis. —    (Patient since 2015)

The entire staff was excellent and on point! Dr Frisk made me feel relieved with her diagnosis.


StarStarStarStarStar Extremely professional —    (Patient since 2015)

Extremely professional


StarStarStarStarStar Dr. Walker and the staff at the Avenues always do a great checkup! —    (Patient since 2015)

Dr. Walker and the staff at the Avenues always do a great checkup!


StarStarStarStarNo Star Quick and easy. Very nice and friendly staff. —    (Patient since 2016)

Quick and easy. Very nice and friendly staff.


StarStarStarStarStar This was my very first ever eye appointment. It couldn't have been any better. —    (Patient since 2017)

This was my very first ever eye appointment. It couldn't have been any better.


StarStarStarNo StarNo Star Because of testing contacts last year and using samples until October, I cannot buy glasses until Oct —    (Patient since 2015)

Because of testing contacts last year and using samples until October, I cannot buy glasses until Oct 2015, my eyesight is bad, including cataracts progressing and I cannot afford buying glasses on my own. I'm on Social Security. It is not my fault that I had to wait so long to purchase contacts if they had heard my complaints and acted promptly, maybe with another test.


StarStarStarStarStar Wonderful appointment. Dr Frick and Robert were great!!! In and out in no time. —    (Patient since 2019)

Wonderful appointment. Dr Frick and Robert were great!!! In and out in no time.


StarStarStarStarStar Had an eye infection and Dr. Walker was great! —    (Patient since 2015)

Had an eye infection and Dr. Walker was great!


StarStarStarStarStar The physician and staff were all very pleasant, helpful, and professional :) —    (Patient since 2015)

The physician and staff were all very pleasant, helpful, and professional :)


StarStarStarStarNo Star Friendly and helpful staff —    (Patient since 2019)

Friendly and helpful staff


StarStarStarStarStar Excellent as always!! —    (Patient since 2019)

Excellent as always!!


StarStarStarStarStar Excellent experience! Doc. & staff are terrific. —    (Patient since 2015)

Excellent experience! Doc. & staff are terrific.


StarStarStarStarStar Awesome people awesome service:-) —    (Patient since 2016)

Awesome people awesome service:-)


StarStarStarStarNo Star I have been a patient of Ted Brinks for a long time. I have a pre-existing condition that affects my  —    (Patient since 2018)

I have been a patient of Ted Brinks for a long time. I have a pre-existing condition that affects my eyes that requires additional testing for my primary doctor and I never have to remind them when I go in for my exam.


StarStarStarNo StarNo Star Appointment was at 5pm and wasn't called to the back until 5:40. The gentlemen upfront were not help —    (Patient since 2015)

Appointment was at 5pm and wasn't called to the back until 5:40. The gentlemen upfront were not helpful, but then found out it was two separate companies so then understood. The receipt received was not itemized which is needed for filing purposes to get repayment. Everyone was very nice and the gentleman out front ended up being helpful once passed along to him.


StarStarStarStarStar Dr. Taylor was outstanding. She explained the examination in detail and what my glasses and contact o —    (Patient since 2015)

Dr. Taylor was outstanding. She explained the examination in detail and what my glasses and contact options that were available. The staff went above and beyond. Thank you!


StarStarStarStarStar Dr. Walker was very thorough and understands my concerns stemming from family eye health issues. Grea —    (Patient since 2019)

Dr. Walker was very thorough and understands my concerns stemming from family eye health issues. Great experience, especially with the opti-map showing the real life eye healtrh. Kelli / Kelly in your optical department exceeded all expectations while shopping for my new glasses. Totally put em at ease regarding sunglasses plus my new bifocal prescription.


StarStarStarStarNo Star very good —    (Patient since 2015)

very good


StarStarStarStarStar Love Dr. Frick and her staff! My scheduled appt was misunderstoof (by me), and they worked to get me  —    (Patient since 2017)

Love Dr. Frick and her staff! My scheduled appt was misunderstoof (by me), and they worked to get me in for my complete screening! So very thankful for them:)


StarStarStarStarStar Everyone was kind & courteous. Impressed with the Dr. Walker with his professional manner & evaluatio —    (Patient since 2015)

Everyone was kind & courteous. Impressed with the Dr. Walker with his professional manner & evaluation. I would certainly use them again.


StarStarStarStarStar Dr. Walker is so great, he always answers all my questions and is a joy to see! —    (Patient since 2019)

Dr. Walker is so great, he always answers all my questions and is a joy to see!


StarStarStarStarStar I always have a great experience at Dr Ted Brink and Associates. I like the fact that they are availa —    (Patient since 2018)

I always have a great experience at Dr Ted Brink and Associates. I like the fact that they are available on weekends.


StarStarStarStarStar I always have a great experience at Dr Ted Brink and Associates. —    (Patient since 2018)

I always have a great experience at Dr Ted Brink and Associates.


StarStarStarStarStar Very friendly,professional,knowledgable staff. Convenient Sat hours for an inconvenient Nerf gun inju —    (Patient since 2019)

Very friendly,professional,knowledgable staff. Convenient Sat hours for an inconvenient Nerf gun injury. I was so thankful to be seen,treated & given meds to take on my trip. Thanks Dr. Walker & staff. You guys rock...


StarStarStarStarStar The Dr. and entire staff were wonderful! They took care of our entire family. —    (Patient since 2015)

The Dr. and entire staff were wonderful! They took care of our entire family.


StarStarStarNo StarNo Star Doctor was great and eye exam was thorough. I was disappointed with the contact fitting, however. I a —    (Patient since 2019)

Doctor was great and eye exam was thorough. I was disappointed with the contact fitting, however. I am required to have a fitting so I can continue to order contacts. The gentleman gave me 2 contacts to put in my eyes, then proceeded to do a sales pitch for ordering new contacts through your office. He didn't once look at how they fit in my eyes, ask me how they felt, etc. After I declined to purchase contacts he said, "ok we are all set" and I removed the contacts from my eyes. Complete waste of time; it felt more like a pressured sales pitch than a contact fitting.


StarStarStarStarStar Awesome experience.....everyone was professional, friendly, and caring. —    (Patient since 2015)

Awesome experience.....everyone was professional, friendly, and caring.


StarStarStarStarStar Professional staff, efficient, appointment began on time, doctor was excellent. —    (Patient since 2016)

Professional staff, efficient, appointment began on time, doctor was excellent.


StarStarStarStarStar Friendly and knowledgeable staff —    (Patient since 2017)

Friendly and knowledgeable staff


StarStarStarStarNo Star Was wuick and helpful —    (Patient since 2017)

Was wuick and helpful


StarStarStarStarStar The staff was prompt and cheerful. I came in with a eye problem and everyone was courteous and sensit —    (Patient since 2015)

The staff was prompt and cheerful. I came in with a eye problem and everyone was courteous and sensitive to my issue. Dr. Walker explained eyerything and was quick. I am grateful Dr. Walker was able to see me for a same day appointment.


StarStarStarStarStar The office staff was very knowledgeable and friendly. Dr. Walker was very professional and personable —    (Patient since 2015)

The office staff was very knowledgeable and friendly. Dr. Walker was very professional and personable. I worked in the field for several years, from Ophthalmic Tech to Office Manager and I was impressed by both the staff and Dr. Walker. I look forward to being a continuous future patient, as well as my husband. Terri Warren


StarStarStarStarStar staff was prompt and attentive. I was able to do my shopping quickly. —    (Patient since 2019)

staff was prompt and attentive. I was able to do my shopping quickly.


StarNo StarNo StarNo StarNo Star I absolutely love Dr. Walker and think he is the best eye doctor I have ever visited. But I had a maj —    (Patient since 2014)

I absolutely love Dr. Walker and think he is the best eye doctor I have ever visited. But I had a major run-in with his billing girl. I pay for eye insurance and every year in the past my portion of the bill is between $20 and $26. The billing person billed medicare instead of my eye care insurance, and I received a bill for $155.00. When I made an appointment to discuss the situation, I was told she was the only person I could speak to, and basically...'too bad!' There is no way to re-bill and that I would have to pay the $155. I do NOT feel it is my responsibility to pay for your billing girls mistake. Purchasing eye insurance is simply pre-paying for my eye care. So I have already paid for these services. Had she been willing to make the claim to the correct provider, I would owe $20 - $30. I have sent so many of my working friends to you and now i am sorry!


StarStarStarStarStar Fast, efficient and friendly. Have been going here for years. They always take such good care of my e —    (Patient since 2017)

Fast, efficient and friendly. Have been going here for years. They always take such good care of my eyes.


StarStarStarStarStar I had a great experience. There was no wait and the staff were very friendly and efficient. —    (Patient since 2016)

I had a great experience. There was no wait and the staff were very friendly and efficient.


StarStarStarStarStar Very good, they were on time. Dr Frick was great. I had wonderful help picking out glasses as well. —    (Patient since 2015)

Very good, they were on time. Dr Frick was great. I had wonderful help picking out glasses as well.


StarStarStarStarStar The doctors and staff are friendly and knowledgeable and helpful. The doctors are Dr. Walker and Dr.  —    (Patient since 2019)

The doctors and staff are friendly and knowledgeable and helpful. The doctors are Dr. Walker and Dr. Frisk are excellent. They listen, diagnose and provide course of treatment. This is why I have been going there for many years.


StarStarStarStarStar very professional office staff, and Doctors . clean, thourogh and helpful!! —    (Patient since 2019)

very professional office staff, and Doctors . clean, thourogh and helpful!!


StarStarStarStarStar I received prompt and courteous service. It was a great experience. —    (Patient since 2016)

I received prompt and courteous service. It was a great experience.


StarStarStarStarStar Wonderful as always. —    (Patient since 2017)

Wonderful as always.


StarStarStarStarStar Very professional service —    (Patient since 2019)

Very professional service


StarStarStarStarStar I had an amazing experience. —    (Patient since 2017)

I had an amazing experience.


StarStarStarStarStar Dr. takes his time explaining everything, you don't feel rushed, overall great experience. Plus, ver —    (Patient since 2015)

Dr. takes his time explaining everything, you don't feel rushed, overall great experience. Plus, very informative and friendly staff.


StarStarStarStarStar Great doctors and staff! —    (Patient since 2016)

Great doctors and staff!


StarStarStarStarStar Excellent! Dr. Frick was professional, thorough and took as much time as I needed to explain what she —    (Patient since 2015)

Excellent! Dr. Frick was professional, thorough and took as much time as I needed to explain what she was seeing in my eyes. she gave the BEST explanation of macular degeneration I have EVER heard described!! Fortunately I do not have it!


StarStarStarStarStar Outstanding! Never enjoyed going to the eye doctor before, but this was a very pleasant experience! H —    (Patient since 2016)

Outstanding! Never enjoyed going to the eye doctor before, but this was a very pleasant experience! Highly recommended!


StarStarStarStarStar Excellent! —    (Patient since 2015)

Excellent!


StarStarStarStarStar Very good feedback from Doctor Murphy. Helpful info, cordial interaction. —    (Patient since 2018)

Very good feedback from Doctor Murphy. Helpful info, cordial interaction.


StarStarStarStarStar Great customer service. Lyndsey was excellent and a pleasure to work with. Dr. Walker was fabulous as —    (Patient since 2018)

Great customer service. Lyndsey was excellent and a pleasure to work with. Dr. Walker was fabulous as always. I was in and out very quickly.


StarStarStarStarNo Star Professional staff , no waiting time. I was very pleased with the service. —    (Patient since 2015)

Professional staff , no waiting time. I was very pleased with the service.


StarStarStarStarStar Robert was very friendly and helpful. This visit was everything you would expect and more. —    (Patient since 2019)

Robert was very friendly and helpful. This visit was everything you would expect and more.


StarStarStarStarStar Awesome experience, everyone was extremely professional and the exam was very thorough. And Dr. Frick —    (Patient since 2015)

Awesome experience, everyone was extremely professional and the exam was very thorough. And Dr. Frick is wonderful! I will definitely let friends and family know how great my experience was.


StarStarStarStarStar I've been going to Dr. Brinks & Assoc at the Avenues Mall for years and will never go anywhere else  —    (Patient since 2018)

I've been going to Dr. Brinks & Assoc at the Avenues Mall for years and will never go anywhere else for my eye care needs. Yesterday, I was seen by Dr. Frick and she was extremely knowledgeable, offered an alternative that I hadn't had before with other available options in case it didn't work out, and as always the staff was extremely helpful and friendly. Thanks for all you do!


StarStarStarNo StarNo Star I scheduled when I did to take advantage of the $20 "Happy Birthday" discount but when I tried to red —    (Patient since 2015)

I scheduled when I did to take advantage of the $20 "Happy Birthday" discount but when I tried to redeem it your employee told me I could not use it because I had insurance coverage. I did not and do not see where this was included in any visible disclaimer on the email informing me of the $20 off my exam. That is a blatant "bait and switch" offer. Also, I told you I did not have vision insurance which I have never had during my approx. 12 or more years of association with your office. As I am 68 years old, I am covered with Medicare Insurance and I am sure they did not pay anything on an annual eye exam. I still paid $155 out-of-pocket for my exam. How much did insurance pay? I will likely find a new vision care office after this experience.


StarStarStarStarStar The appointment was for my little girl, and both the doctor and assistant were super nice addressed a —    (Patient since 2015)

The appointment was for my little girl, and both the doctor and assistant were super nice addressed all my concerns and asked my daughter all the right questions. They also provided excellent feedback and showed us comparisons from previous visits. The store employees were also very knowledgeable and even adjusted my second daughter's glasses without us asking. He saved us a second visit and probably her glasses from breaking. We are VERY grateful. We always come back here we love the service.


StarStarStarStarStar Friendly staff and very attentive. Dr Frick is great! —    (Patient since 2015)

Friendly staff and very attentive. Dr Frick is great!


StarStarStarStarStar Excellent service. Professional and competent staff. Dr. Frick is the best. Minimal wait time in comf —    (Patient since 2015)

Excellent service. Professional and competent staff. Dr. Frick is the best. Minimal wait time in comfortable surroundings.


StarStarStarStarStar Great experience, THANKS ! —    (Patient since 2016)

Great experience, THANKS !


StarStarStarStarStar Professional and courteous. Great personality and made the whole visit enjoyable. I switched so I cou —    (Patient since 2017)

Professional and courteous. Great personality and made the whole visit enjoyable. I switched so I could get my glasses the same day, I'll stay because of the great experience.


StarNo StarNo StarNo StarNo Star Friendly professional service. —    (Patient since 2015)

Friendly professional service.


StarStarStarStarStar The doctor was fantastic and very down to earth. I was very comfortable. —    (Patient since 2016)

The doctor was fantastic and very down to earth. I was very comfortable.


StarStarStarStarStar I had a very pleasant experience in service, kindness and care. —    (Patient since 2015)

I had a very pleasant experience in service, kindness and care.


StarStarStarStarStar I had a very pleasant experience in service, kindness and care. —    (Patient since 2015)

I had a very pleasant experience in service, kindness and care.


StarStarStarStarStar Absolutely love Dr. Susan Frick! She made the experience easy and fun! —    (Patient since 2018)

Absolutely love Dr. Susan Frick! She made the experience easy and fun!


StarStarStarStarNo Star Dr was thorough, educational, happy, pleasant. After signing in on time for my appointment, had to wa —    (Patient since 2015)

Dr was thorough, educational, happy, pleasant. After signing in on time for my appointment, had to wait about 15 minutes for technician to come back from lunch. But technician was pleasant and competent. I am pleased I went here.


StarStarStarStarStar Walked in filled out the paper, the doctor saw me right away. She was amazing! She's very sweet and  —    (Patient since 2019)

Walked in filled out the paper, the doctor saw me right away. She was amazing! She's very sweet and down to earth. Then I went to pick out my glasses and had everyone helping me to see witch one looked the best. I can't wait to pick up my new MK glasses.


StarStarStarStarStar Both the doctors and staff are very professional and friendly, and truly seem like they want to serve —    (Patient since 2018)

Both the doctors and staff are very professional and friendly, and truly seem like they want to serve their patients. I especially appreciate how they explain everything to me, and seem eager to help with any (eye, contact, glasses) issues that I have. I will definitely continue to go there for my eye exams.


StarStarStarStarNo Star Professional customer service from the front desk to the doctors examination room, doctor took time t —    (Patient since 2016)

Professional customer service from the front desk to the doctors examination room, doctor took time to share great information about her eye scan and diagnosis in a language that she could understand. Love that place!!


StarStarStarStarStar Very professional and relaxing. —    (Patient since 2018)

Very professional and relaxing.


StarStarStarStarStar Everyone was polite and professional. —    (Patient since 2017)

Everyone was polite and professional.


StarStarStarStarStar On time appointment and friendly staff. —    (Patient since 2017)

On time appointment and friendly staff.


StarStarStarStarStar Excellent in all aspects —    (Patient since 2015)

Excellent in all aspects


StarStarStarStarStar Outstanding! The best eye exam experience I have ever had. Everyone was very courteous and knowledgea —    (Patient since 2019)

Outstanding! The best eye exam experience I have ever had. Everyone was very courteous and knowledgeable!


StarStarStarStarStar Wonderful experience —    (Patient since 2015)

Wonderful experience


StarStarStarStarStar I always get great service! —    (Patient since 2018)

I always get great service!


StarStarStarStarStar The staff at this office goes way over and above what you would expect!!!!! They are so accommodating —    (Patient since 2017)

The staff at this office goes way over and above what you would expect!!!!! They are so accommodating and caring!!!


StarStarStarStarStar Great job by everyone! My glasses were ready the next day and they're great, thanks. —    (Patient since 2015)

Great job by everyone! My glasses were ready the next day and they're great, thanks.


StarStarStarStarStar everyone was helpful and pleasant! —    (Patient since 2019)

everyone was helpful and pleasant!


StarStarStarStarStar Doctor Womack was more than helpful. He very clearly explained issues that might arrive with my eyes  —    (Patient since 2017)

Doctor Womack was more than helpful. He very clearly explained issues that might arrive with my eyes due to my medical condition, and helped find solutions to symptoms I was having. He was also funny and very pleasant. My appointment was efficient but did not feel rushed at all. Also, Robert, who was working the front desk and helped me with my contacts and pricing was friendly and helpful. Overall it was a surprisingly enjoyable experience.


StarStarStarStarStar The entire staff were so helpful and nice and the Dr was great. —    (Patient since 2019)

The entire staff were so helpful and nice and the Dr was great.


StarStarStarStarStar All of the staff were excellent and my visit could not have gone more smoothly. Will definitely be ba —    (Patient since 2015)

All of the staff were excellent and my visit could not have gone more smoothly. Will definitely be back!


StarStarStarStarStar I've been going to this office for years and I couldn't be happier. The staff is wonderful, from th —    (Patient since 2015)

I've been going to this office for years and I couldn't be happier. The staff is wonderful, from the doctors to the staff. Everyone is very nice and super helpful. Appointments are timely and their price match guarantee is pretty nice too! Excellent service.


StarStarStarStarStar Amazing service! Keep up the good work! —    (Patient since 2015)

Amazing service! Keep up the good work!


StarStarStarStarStar Dr. Frick is easy to talk to and she answers all questions in an easy but direct way with a calming v —    (Patient since 2017)

Dr. Frick is easy to talk to and she answers all questions in an easy but direct way with a calming voice. I enjoyed the visit and felt at ease with her and the other staff members. I felt like I was welcomed not just another number or nameless patient. She's knowledgeable but doesn't talk above your head. She shows you the results of scans and explains everything of concern she finds and she puts you at ease. More like a friend than a doctor. I really enjoyed the visit. Lindsay and Robert are very good techs who focus on their job but not so that forget you're there. You feel relaxed when they have you on any of the machines or OCT device. I felt comfortable with the whole staff.


StarStarStarStarStar Wonderful experience both with customer service as well as information regarding my new prescription. —    (Patient since 2015)

Wonderful experience both with customer service as well as information regarding my new prescription.


StarStarStarStarStar Robert, and Tiffany were awesome people. Very professional, and down to earth. Thank you! —    (Patient since 2017)

Robert, and Tiffany were awesome people. Very professional, and down to earth. Thank you!


StarStarStarStarStar Staff and doctor were great. Made it a fun experience for me and my daughter. —    (Patient since 2019)

Staff and doctor were great. Made it a fun experience for me and my daughter.


StarStarStarStarStar Excellent service. I am fan of knowing what you are going to do to me before it happens when in a doc —    (Patient since 2018)

Excellent service. I am fan of knowing what you are going to do to me before it happens when in a doctors office and they do an AWESOME job in explaining.


StarStarStarStarStar the staff was very professional GREAT JOB team. from entering the store to picking up my RX glasses.  —    (Patient since 2015)

the staff was very professional GREAT JOB team. from entering the store to picking up my RX glasses. The only thing that honestly won't bring me back was the total cost of glasses of the door. For years, I have been goinfo to a competitor that carries the same brand name glasses as you all do & for a regular pair of glasses with the works & sunglasses also with the works that equaled the 1 pair of regular glasses. please do not be that company that refuses to lower their prices to stay competitive was th the other places. Again, your staff is great, but the prices for the RX glasses with all the additions; poly, anti glare, etc .......very high priced.


StarStarStarStarStar Great staff!!! Could not have done anything better...:-) —    (Patient since 2017)

Great staff!!! Could not have done anything better...:-)


StarStarStarStarStar Doctors app. Was great, will recommend family and friends —    (Patient since 2014)

Doctors app. Was great, will recommend family and friends


StarStarStarStarStar Great visit. Easy online appointment setting. When I arrived, filled out paperwork and they were able —    (Patient since 2015)

Great visit. Easy online appointment setting. When I arrived, filled out paperwork and they were able to get me in immediately. Highly recommend!!!


StarStarStarStarStar Friendly and efficient staff made my appointment a pleasant experience. —    (Patient since 2019)

Friendly and efficient staff made my appointment a pleasant experience.


StarStarStarStarStar Excellent service. The online appointment was great. Day of appointment, I had no wait. The prelimina —    (Patient since 2019)

Excellent service. The online appointment was great. Day of appointment, I had no wait. The preliminary eye examination was done very well. Dr. Walker was very thourough in the actual eye examination. Explained all the results of the procedures that had occured prior to his doing the actual eye exam. Great experience.


StarStarStarStarStar I could not be happier with the professional services provided by Dr. Walker of Ted Brink & Associate —    (Patient since 2018)

I could not be happier with the professional services provided by Dr. Walker of Ted Brink & Associates at the Avenues Mall and would recommend him to friends and family.


StarStarStarStarStar My experience was very pleasant....everyone at the office was very polite and professional; I am glad —    (Patient since 2017)

My experience was very pleasant....everyone at the office was very polite and professional; I am glad that I decided to come to them!


StarStarStarStarStar Friendly and professional employees and excellent service. I will come back. —    (Patient since 2018)

Friendly and professional employees and excellent service. I will come back.


StarStarStarStarStar Took the time to listen to what was going on and really worked with me to help find a solution to hel —    (Patient since 2016)

Took the time to listen to what was going on and really worked with me to help find a solution to help solve my headaches.


StarStarStarStarStar Excellent service and had fun. Staff was very nice. This my new eye care place. —    (Patient since 2015)

Excellent service and had fun. Staff was very nice. This my new eye care place.


StarStarStarStarNo Star Some great , some horrible. Receptionist who greeted me was soooo wrong on what my Medicare coverage  —    (Patient since 2018)

Some great , some horrible. Receptionist who greeted me was soooo wrong on what my Medicare coverage covered that I walked away. But Lindsey saved the day as she called me immediately and corrected the receptionists lack of knowledge. Lindsey was awesome, so friendly and knowledgeable. And lastly doctor Walker was so professional. That the whole experience was good.


StarStarStarStarStar Wonderful —    (Patient since 2015)

Wonderful


StarStarStarStarStar Excellent staff, very down to earth and pleasant to deal with. Every appointment has been great! —    (Patient since 2015)

Excellent staff, very down to earth and pleasant to deal with. Every appointment has been great!


StarStarStarStarStar Dr. Fricke came to my rescue (eye ulcer) on a Friday at 5:30pm when all other physician's offices ha —    (Patient since 2017)

Dr. Fricke came to my rescue (eye ulcer) on a Friday at 5:30pm when all other physician's offices had closed for the weekend. Dr. Fricke is amazing. She is very thorough, professional, and friendly. Her support staff is equally kind and helpful. Ordinarily, I would have had to uncomfortably wait until Monday to see a physician, but thanks to Dr. Fricke and her staff, I'm enjoying a pain free weekend. Cured! Hooray!


StarStarStarStarStar My favorite doctor; doesn't stick me with needles or call me fat :) Prescriptions so great, I can go —    (Patient since 2019)

My favorite doctor; doesn't stick me with needles or call me fat :) Prescriptions so great, I can go 2+ years on them.


StarStarStarStarStar Excellent service! —    (Patient since 2015)

Excellent service!


StarStarStarStarStar Very Friendly, and through —    (Patient since 2015)

Very Friendly, and through


StarStarStarStarStar Awesome experience. The staff is friendly and efficient. Amy did my pre-check work and explained ever —    (Patient since 2015)

Awesome experience. The staff is friendly and efficient. Amy did my pre-check work and explained everything as she went along. Dr. Walker provided a thorough eye exam and worked to get my vision crisp and clear. He made sure to reinforce the "health" of the eyes. Highly recommend this office and Dr. Walker.


StarStarStarStarStar Everyone was so nice and helpful. —    (Patient since 2018)

Everyone was so nice and helpful.


StarStarStarStarStar Great customer service —    (Patient since 2017)

Great customer service


StarStarStarStarStar Dr. Jamie Taylor was very kind and informative . —    (Patient since 2014)

Dr. Jamie Taylor was very kind and informative .


StarStarNo StarNo StarNo Star Tried to purchase a pair of glasses. I could not see correctly when I put them on, everything was out —    (Patient since 2013)

Tried to purchase a pair of glasses. I could not see correctly when I put them on, everything was out of focus. The vision center blamed the eye Dr and the Dr blamed the vision center. At the end of the day I left without glasses. The receptionist had an attitude and only seemed concerned about me paying for another exam. I moved to a location outside of the mall and got much more friendly and professional service.


StarStarStarStarStar Great staff, very helpful and very friendly —    (Patient since 2015)

Great staff, very helpful and very friendly


StarNo StarNo StarNo StarNo Star Series of tests were done to my eye but I wasn't made aware of the results. —    (Patient since 2015)

Series of tests were done to my eye but I wasn't made aware of the results.


StarStarStarStarStar The best staff in the world! I will never go anywhere else. Dr. Frick is amazing! —    (Patient since 2016)

The best staff in the world! I will never go anywhere else. Dr. Frick is amazing!


StarStarStarStarStar I've been going to Dr. Brinks now for several years and I've gotten nothing but very good care ever —    (Patient since 2015)

I've been going to Dr. Brinks now for several years and I've gotten nothing but very good care every time


StarStarStarNo StarNo Star AARP has an arrangement with Lens Crafters to do an exam for $45. I had one, forgot to ask about it,  —    (Patient since 2015)

AARP has an arrangement with Lens Crafters to do an exam for $45. I had one, forgot to ask about it, and paid the $79. I called the next day and was told there is not such a thing. I wish I had remembered it while there. I have it on my phone...right there in black and white. So disappointing after such an otherwise wonderful experience. If I recommend this place, it will be with the caveat to be careful of pricing


StarStarStarStarStar I found the eye exam to be thorough. The staff was very helpful and personable —    (Patient since 2015)

I found the eye exam to be thorough. The staff was very helpful and personable


StarStarStarStarStar I had a wonderful experience. Staff was courteous, friendly and helpful. Dr. Walker very informative  —    (Patient since 2015)

I had a wonderful experience. Staff was courteous, friendly and helpful. Dr. Walker very informative and patient with my questions.


StarStarStarStarStar I've been going there for years. Great experience every time. —    (Patient since 2017)

I've been going there for years. Great experience every time.


StarStarStarStarStar I love my experience there everyone was very helpful. —    (Patient since 2015)

I love my experience there everyone was very helpful.


StarStarStarNo StarNo Star unhappy that you only accept credit cards or cash and NO checks. that will definitly play a role in m —    (Patient since 2019)

unhappy that you only accept credit cards or cash and NO checks. that will definitly play a role in my making another appointment!


StarStarStarStarStar Friendly and professional staff. —    (Patient since 2015)

Friendly and professional staff.


StarStarStarStarStar This visit was wonderful. The office staff is very kind and the optometrist is knowledgeable and uses —    (Patient since 2019)

This visit was wonderful. The office staff is very kind and the optometrist is knowledgeable and uses contemporary practices.


StarStarStarStarStar As always the team's bedside manor was impeccable. —    (Patient since 2018)

As always the team's bedside manor was impeccable.


StarStarStarStarStar Excellent service and very knowledgeable and personable doctor. —    (Patient since 2018)

Excellent service and very knowledgeable and personable doctor.


StarStarStarStarStar Wonderful experience from beginning to end —    (Patient since 2018)

Wonderful experience from beginning to end


StarStarStarStarStar The doctor was awesome, really walked me thru the entire process. —    (Patient since 2017)

The doctor was awesome, really walked me thru the entire process.


StarStarStarStarNo Star Everyone was very nice and very helpful. I enjoyed the conversation with the associates and the docto —    (Patient since 2018)

Everyone was very nice and very helpful. I enjoyed the conversation with the associates and the doctor.


StarStarStarStarStar Great exam! Very informative and personable doctor. The staff is excellent at this location. —    (Patient since 2014)

Great exam! Very informative and personable doctor. The staff is excellent at this location.


StarStarStarStarStar Jon Walker is an excellent optometrist! Very funny and educational at the same time. Enjoyed my visit —    (Patient since 2019)

Jon Walker is an excellent optometrist! Very funny and educational at the same time. Enjoyed my visit so mush my husband made an appointment to see him two days later. Staff was friendly and helpful.


StarStarStarStarStar Quick. Very nice. —    (Patient since 2018)

Quick. Very nice.


StarStarStarStarStar Great experience! —    (Patient since 2014)

Great experience!


StarStarStarStarStar Quick and informative appointment. Would recommend! —    (Patient since 2019)

Quick and informative appointment. Would recommend!


StarStarStarStarStar Amazing service both in doctors office and store. Will definitely recommend to friends and family —    (Patient since 2018)

Amazing service both in doctors office and store. Will definitely recommend to friends and family


StarStarStarStarStar The entire staff made me feel welcome and I had an excellent experience. I had not been to an eye app —    (Patient since 2014)

The entire staff made me feel welcome and I had an excellent experience. I had not been to an eye appointment in several years and had previously used a private practice. I was impressed.


StarStarStarStarStar The entire staff was friendly, helpful an knowledgeable. —    (Patient since 2018)

The entire staff was friendly, helpful an knowledgeable.


StarStarStarStarStar As always, everyone was friendly and helpful! —    (Patient since 2019)

As always, everyone was friendly and helpful!


StarStarStarStarStar I had the pleasure of being seen by Dr. Taylor. She was patient, thorough and truly a nice person tha —    (Patient since 2014)

I had the pleasure of being seen by Dr. Taylor. She was patient, thorough and truly a nice person that explained everything and spent time answering questions. It was a great experience, not being rushed, but treated as a person.


StarStarStarStarStar Wonderful staff and Dr. Will be back again. —    (Patient since 2017)

Wonderful staff and Dr. Will be back again.


StarStarStarStarStar Very professional and friendly! —    (Patient since 2017)

Very professional and friendly!


StarStarStarStarStar My best visit yet!. I was having vision problems and and am confident that my eyes will be better imm —    (Patient since 2016)

My best visit yet!. I was having vision problems and and am confident that my eyes will be better immediately. The doctor was both professional and caring. The other associates were awesome as well. I will never go anywhere else.


StarStarStarStarStar Dr. Walker is great! —    (Patient since 2016)

Dr. Walker is great!


StarStarStarStarStar Everyone was wonderful and very helpful. —    (Patient since 2016)

Everyone was wonderful and very helpful.


StarNo StarNo StarNo StarNo Star What started out as a pleasant visit turned into a case of being taken advantage of. My insurance car —    (Patient since 2014)

What started out as a pleasant visit turned into a case of being taken advantage of. My insurance carrier allows for a free exam every two years and Lens Crafters was on the in-network list. The staff was great and Dr. Frick was amazing. When I went to check out, I was told I owed them $165.00 for services. When I explained to them that my insurance covers the exam, I was told that since I MIGHT have glaucoma, it was being recoded as a medical procedure and therefore did not fall under the vision portion of my coverage. What a rip off!!! How can you call it a medical procedure when you did nothing outside the normal exam? I have filed a formal complaint with the insurance company and plan on filing a grievance with the BBB . Its a shame I was treated this way because I really like the services I got. Now I have to look for another doctor...again.


StarNo StarNo StarNo StarNo Star After many years of being a patient at the Avenues location I must say 11/15/14 was the last straw! I —    (Patient since 2018)

After many years of being a patient at the Avenues location I must say 11/15/14 was the last straw! I had an appointment scheduled for 3:15 and arrived @ 2:55 to check in for my appointment. That was done and at 3:45 I checked on the status of my appointment and was told that Saturday is a busy day and there was one person ahead of myself and the estimated wait time would be another 30-45 minutes. Well of course I left as this was the 2nd time my scheduled appointment was more than 15-20 minutes late. This is unacceptable for a scheduled appointment because if I would have arrived 15-20 minutes late the doctor would refuse to see me! Poor scheduling practices and I will not be back!!!


StarStarStarStarStar I appreciated the courtesy of the doctor and staff. —    (Patient since 2018)

I appreciated the courtesy of the doctor and staff.