Dr. Ted Brink & Associates at Roosevelt Square

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Reviews

StarStarStarStarStar Very pleased with the services I received. Both... —    (Patient since Fri Nov 17 00:00:00 MST 2017)

Very pleased with the services I received. Both the staff and the doctor was great!


StarStarStarStarStar Great experience —    (Patient since Mon Nov 13 00:00:00 MST 2017)

Everyone at LensCrafters was friendly and helpful. My eye exam was quick and pleasant, and I had great help from Matthew in picking out my new glasses. I will be back!


StarStarStarStarStar Eye exam —    (Patient since Sun Nov 05 00:00:00 MDT 2017)

Great all around staff and service


StarStarStarStarStar Professional and Friendly —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

Professional and Friendly


StarStarStarStarStar The staff is kind and efficient.  —    (Patient since Sat Oct 01 00:00:00 MDT 2016)

The staff is kind and efficient.


StarStarStarStarStar No waiting time, professional staff and Doctor.... —    (Patient since Thu Oct 12 00:00:00 MDT 2017)

No waiting time, professional staff and Doctor.


StarStarStarStarStar I have never had such a thorough eye exam. So i... —    (Patient since Tue Oct 03 00:00:00 MDT 2017)

I have never had such a thorough eye exam. So impressed and my contacts are the best ever. Thank you Candy Clark


Reply

We appreciate your feedback. We value you as our patient and look forward to seeing you next year!! Thanks.

StarStarStarNo StarNo Star Rude or Rushed —    (Patient since Sun Aug 27 00:00:00 MDT 2017)

The receptionist girl, who also did my pre-testing and contact section of my visit was extremely rude. From the very beginning, no warm welcome. She rushed me through the pre-testing and became very impatient when I continued to blink. I was trying not to, of course but these tests were not something I was used too. During the contact section of my test, She walks in to the room, making a snide remark to the doctor about how bad my eyes had gotten since the last visit. She slide contacts at me, ordered me to put them on then pulled up a calculator on the computer to figure out how much I owed. When I started to ask questions, she again lost her patience and didn't explain things to me very well. There were no break down of prices or what my insurance covered. Just some numbers she came up with and typed into the calculator. I left feeling bullied and ripped off. Maybe she was just having a bad day, I hope that is all, because that is no way to serve customers. I do not want to do business with this store in regards to contacts ever again. Dr. Suddath is a nice doctor, he explained things well and answered all of my questions. He rushed extremely fast through my exam, and I left feeling like my eyes didn't get the best exam they could have received. The glasses staff, who helped me purchase my frames and lenses were great! They explained all my options, what my insurance would or would not cover and I left with a great affordable pair of glasses. If it were not for these people I wouldn't have given this store 3 stars.


Reply

I apologized for any inconvenience during your visit in our office. It is never our intention to make a patient feel uncomfortable or not valued. Thank you for your feedback, I appreciate it.

StarStarStarStarStar Exam —    (Patient since Sun Aug 27 00:00:00 MDT 2017)

Young man whom did both wife and my exams. Shannon (Friday) and myself (Sunday) Shannon and I agree his exams are the best we have ever experienced. Polite, Funny, Professional. He has a natural gift for optometry and dealing with people.. 10 Stars :)


Reply

Thank you, I will let Dr. Sudduth know how much you enjoyed your exam process.

StarStarStarStarStar Awesome atmosphere —    (Patient since Sat Aug 19 00:00:00 MDT 2017)

Love the bedside manner the doctors and everyone has, very pleasant atmosphere.


Reply

We appreciate and value your customer loyalty. Thank you for the kind words.

StarStarStarStarStar Great Service! Friendly, knowledgeble employees... —    (Patient since Fri Aug 11 00:00:00 MDT 2017)

Great Service! Friendly, knowledgeble employees.


Reply

Thank you for your positive feedback. We look forward to seeing you for your annual exam.

StarStarStarStarStar Dr. Suddath very professional, clear & explanat... —    (Patient since Fri Aug 11 00:00:00 MDT 2017)

Dr. Suddath very professional, clear & explanatory in diagnosis-- answering all questions pertinent to my individual situation. Also, improved professional attitude in reception area as on previous visits over the past couple of years, much idle chit-chat occuring within employees. Thank you.


Reply

We appreciate your feedback. Thanks for your comments.

StarStarStarStarStar  —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

Everyone friendly and helpful !


Reply

Thank you, Ms. Edith. We enjoyed catering to your eye care needs. See you next year!

StarStarStarStarStar Very friendly and quick!  —    (Patient since Thu Jul 13 00:00:00 MDT 2017)

Very friendly and quick!


StarStarStarStarStar I enjoyed my visit the staff was very professio... —    (Patient since Fri Jun 23 00:00:00 MDT 2017)

I enjoyed my visit the staff was very professional


Reply

I am glad your experience with our doctor and staff was enjoyable. We value your patronage. Thank you.

StarStarStarStarStar Very friend and efficient staff. Minimal wait ... —    (Patient since Sun Jun 18 00:00:00 MDT 2017)

Very friend and efficient staff. Minimal wait time.


Reply

Thank you for your positive feedback. We look forward to providing optometry services in the future.

StarStarStarStarStar Fantastic, friendly, and so helpful! —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

My visit was fantastic. I would highly recommend Dr Sudduth. He took the time to learn about what I needed, discuss my options without rushing me, and solve a comfort problem with contacts that my other eye doctors never addressed. The staff was friendly and helpful. I can't say enough good things about this office!


Reply

We appreciate all of your kind words. I will give Dr. Sudduth the feedback that you provided. Thank you so much. We look forward to seeing you next year.

StarStarStarStarStar Great experience. Glasses and contact lens exam... —    (Patient since Fri Jun 02 00:00:00 MDT 2017)

Great experience. Glasses and contact lens exam. Year supply of daily contacts and new glasses with a rebate. Great price. Love he staff.


StarStarStarStarStar The people in the office are nice and they get ... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

The people in the office are nice and they get you through the preliminary tests quickly and on time to see the doctor.


StarStarStarStarStar My Mother was well pleased with the staff and D... —    (Patient since Fri May 26 00:00:00 MDT 2017)

My Mother was well pleased with the staff and Doctor.


StarStarStarStarStar Great service! Enjoyed my experience with the d... —    (Patient since Wed Mar 22 00:00:00 MDT 2017)

Great service! Enjoyed my experience with the dr and staff.


StarStarStarStarStar Always great custome service. —    (Patient since Mon May 01 00:00:00 MDT 2017)

Always great custome service. I had issues with understanding my insurance, but they were very helpful and patient with me.


StarStarStarStarStar The Eye Doctor and the associate, I believe Jen... —    (Patient since Tue May 02 00:00:00 MDT 2017)

The Eye Doctor and the associate, I believe Jennifer were both very helpful and polite.


StarStarStarStarStar The doctor and employees were all nice. They ex... —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

The doctor and employees were all nice. They explained everything very well .


StarStarStarNo StarNo Star The associates at the counter upon entering wer... —    (Patient since Mon Oct 17 00:00:00 MDT 2016)

The associates at the counter upon entering were not as friendly as expected.


StarStarStarStarStar Excellent attention to detail —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

Excellent attention to detail


Reply

We appreciate the kind sentiment. Thanks!

StarStarStarStarStar Great doctor & Staff —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

The staff was so friendly I loved the doctor that did my exam. He was so thorough and listened to my concerns, he did a thorough exam of my vision and also showed me results of the health portion of the exam, showing the back and inside of my eyes and the risks for having lighter colored eyes. He was so friendly and made me feel completely comfortable and confident that he had my best interest in mind.


Reply

Thank you so much for your input. We love to cater to our patient's needs. Educating the patient is our highest priority.

StarStarStarStarStar The doctor and the staff was very professional.... —    (Patient since Sun Apr 09 00:00:00 MDT 2017)

The doctor and the staff was very professional. I made a good decision going to them for my eye care. The team greeted me and walk me through the process.


Reply

I'm glad that your experience was positive. We look forward to taking care of your eyes in the future.

StarStarStarStarStar Great service. They took the time to explain my... —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

Great service. They took the time to explain my questions with patience.


Reply

Thank you for your feedback. We look forward to seeing you next year.

StarStarStarStarNo Star New employee needs more practice in general. D... —    (Patient since Wed Apr 05 00:00:00 MDT 2017)

New employee needs more practice in general. Dr.Kirchner was excellent as usual.


StarStarStarStarStar I found the staff to be helpful and friendly. T... —    (Patient since Thu Mar 30 00:00:00 MDT 2017)

I found the staff to be helpful and friendly. The doctor was knowledgeable and took the time to listen to questions I had. I found the entire experience to be pleasant and enjoyable.


Reply

We appreciate the feedback. Thank you.

StarStarStarStarStar I loved the service I was given. Quick, conveni... —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

I loved the service I was given. Quick, convenient and I got my glasses the same day!


StarStarStarStarNo Star Everyone in the office seemed so up tight, howe... —    (Patient since Fri Mar 10 00:00:00 MST 2017)

Everyone in the office seemed so up tight, however Ms. Sue ella was very pleasant and helpful with helping me choose the perfect frame your awesome.


Reply

Ms. Holiday, I am sorry that was the perception of the office. It is never our intent for our patient to feel this way. I hope that you will give a second chance. Sue Ella is a welcomed addition to the team.

StarStarNo StarNo StarNo Star I thought they were great - rethinking that now. —    (Patient since Sat Feb 18 00:00:00 MST 2017)

I drove more than 60 miles for an eye exam at this place - and I will say that while the lady at the front desk had no manners, my appointment was quick and my prescription was perfect (an issue I had with local offices - they could never get my prescription right). Well, when I left the office, I was told my contacts would be in by Wednesday - so I planned a trip to the office the following Saturday. I called Friday, and gave my info to the lady that answered, who left me on hold for a few minutes, only for someone else to pick up and take my same information and put me on hold for even longer. Then someone finally said only one box is there, not the other. I am running out of the boxes that were given to me at the time of my appointment (oh, and when I got home, one of the boxes only had 3 more contacts in it and it should have been 4 - so I had to already wear the daily contacts for 2 days in a row). It appears now that I have NO glasses and NO contacts for the next week, as I work and cannot travel to Jacksonville except on weekends. I am on the last pair that was given to me at my appointment. I am not sure what to do - I cannot drive without corrective vision and my old glasses are the wrong prescription. I was initially pleased with the service - but now, not so much.


Reply

My apologies for any inconvenience or confusion that this may have caused.

StarStarStarStarStar My wait is was not long, I was treated with pro... —    (Patient since Thu Feb 09 00:00:00 MST 2017)

My wait is was not long, I was treated with professional and courtesy service.


StarStarStarStarStar Great job. In and out. Make sure the girls at t... —    (Patient since Fri Jan 13 00:00:00 MST 2017)

Great job. In and out. Make sure the girls at the front desk smile more. I know work is hard but you have to smile more.


StarStarStarStarStar The staff was professional and friendly —    (Patient since Sat Jan 28 00:00:00 MST 2017)

The staff was professional and friendly


Reply

Thank you!

StarStarStarStarNo Star I was THAT guy..  —    (Patient since Fri Jan 27 00:00:00 MST 2017)

I want to thank Dr. BRIAN ARMITAGE for his care today .. I had an eye infection this year.. and it had scarred both my eyes.. so getting me into a prescription that corrected me was a challenge.. in the days of automation some would not challenge their results however doctor Armitage did and significantly modified the suggested prescription and took great care to explain to me what was going on and to work with my impairment. Thank you Doc for your professionalism and your time today. It was a long appointment and i appreciate the care you and your staff extended to me ..


StarStarStarStarStar  —    (Patient since Thu Jan 12 00:00:00 MST 2017)

They provided phenomenal service. The staff is outstanding ( excellent ). The facility was phenomenal I recommend it to anyone visit their office


StarStarStarStarStar The staff was personable and professional. —    (Patient since Tue Jan 10 00:00:00 MST 2017)

The staff was personable and professional.


StarNo StarNo StarNo StarNo Star Associates disinterested and not helpful —    (Patient since Fri Dec 30 00:00:00 MST 2016)

Associates disinterested and not helpful


StarStarStarStarStar I like service and convenient location —    (Patient since Sun Dec 04 00:00:00 MST 2016)

I like service and convenient location


StarStarStarStarStar service was great and fast —    (Patient since Thu Dec 08 00:00:00 MST 2016)

service was great and fast


StarStarStarStarStar The staff was awesome —    (Patient since Thu Dec 01 00:00:00 MST 2016)

The office staff was very friendly and accommodating. I broke my glasses and they were able to get me in within an hour and I received my glasses within 2 hours of walking in. It was great. The doctor was very open and personable.


StarStarStarStarStar The staff is always so friendly and very knowle... —    (Patient since Sat Nov 26 00:00:00 MST 2016)

The staff is always so friendly and very knowledgeable.


StarStarStarNo StarNo Star The assistant who took me back for the appointm... —    (Patient since Mon Nov 21 00:00:00 MST 2016)

The assistant who took me back for the appointment was not very friendly. First there was no greeting, no smile, just a waive of her hand to follow her to the back. During my entire time with her no smile, no warmth, nothing! The doctor I saw was on the other hand very warm and professional.


StarStarStarStarStar Every one was pleasant . Dr Bradley Kirchner wa... —    (Patient since Tue Nov 15 00:00:00 MST 2016)

Every one was pleasant . Dr Bradley Kirchner was helpful in showing and explaining my eye images.


StarStarStarStarStar Great staff! I especially loved the Doctor. H... —    (Patient since Tue Nov 15 00:00:00 MST 2016)

Great staff! I especially loved the Doctor. He took the time to explain what we're were looking at on the retina photos. I like the new system they have for deciding on the prescription, much faster!


StarStarStarStarStar Love coming there pleasant always smiling.  —    (Patient since Sun Nov 13 00:00:00 MST 2016)

Love coming there pleasant always smiling.


StarStarStarStarStar Dr. Armitage was very thorough, kind and ... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

Dr. Armitage was very thorough, kind and patient with my questions and concerns. The staff is pleasant and efficient. Everything is kept quite clean. The location is convenient and the opticians in the store are knowledgeable and friendly.


StarStarStarStarStar Everyone was very courteous and helpful. —    (Patient since Mon Nov 07 00:00:00 MST 2016)

Everyone was very courteous and helpful.


StarStarStarStarStar Mostly positive. —    (Patient since Mon Oct 31 00:00:00 MDT 2016)

The staff was very friendly and helpful. The exam is very thorough. My experience was great with one exception; I asked for a copy of my file several times and the lady refused to give it to me.


StarStarStarStarStar The staff are pleasant and professional. Appoin... —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

The staff are pleasant and professional. Appointments are easy to schedule.


StarStarStarStarStar Dr. Brink was so polite and easy to talk to. He... —    (Patient since Tue Oct 25 00:00:00 MDT 2016)

Dr. Brink was polite and extremely easy to talk with. He carefully explained the whole process as it was happening to help me understand what he was doing and he took his time and answered all my questions thoroughly. It was a pleasure seeing him. After three other optometrists, I finally have found my favorite.


StarStarStarStarStar The exam was very good and simple. —    (Patient since Mon Oct 24 00:00:00 MDT 2016)

The exam was very good and simple.


StarStarStarStarStar Excellent service.  —    (Patient since Mon Oct 10 00:00:00 MDT 2016)

Excellent service. Friendly and knowledgeable staff, and great new equipment for precise diagnosis.


StarStarStarStarStar Doctor & techs were great...took me immediately f... —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Doctor & techs were great...took me immediately for an appointment...glasses gallery could be larger


Reply

We are glad that we met your expectations and look forward to seeing you annually.

StarStarStarStarStar  —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

They are a great group of people easy to understand and all modern equipment


Reply

Thank you for allowing us the opportunity, to be your eye care provider.

StarStarStarStarStar overall services was prefect. thank u... —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

overall services was prefect. thank u


Reply

We value you as our patient. We look forward to seeing you next year.

StarStarStarStarStar Great service from the tech and the doctor. ... —    (Patient since Mon Sep 19 00:00:00 MDT 2016)

Great service from the tech and the doctor.


Reply

Thank you for the feedback, we appreciate your business.

StarStarStarStarStar Very courteous . I understood each procedure and ... —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

Very courteous . I understood each procedure and the equipment is even better than before, easier to be more accurate


StarStarStarStarNo Star  —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

They were helpful and worked me in, staff was very pleasant, and I was in and out.


Reply

We are glad that we could provide services for your eye care needs. We look forward to seeing you for yearly exam.

StarStarStarStarStar Fantastic Experience  —    (Patient since Mon Sep 05 00:00:00 MDT 2016)

Great experience Doctor was fantastic he took the time to explain everything too me The staff helped me pick out my glasses and was very patient and courteous. I highly recommend this facility to all my friends.


Reply

Thank you for your kind words. We look forward to seeing you next year!!! We appreciate all referrals.

StarStarStarStarStar Great service  —    (Patient since Sat Sep 03 00:00:00 MDT 2016)

Customer service was great. Mike was helpful, friendly and professional


Reply

Thank you. We appreciate the feedback!

StarStarStarStarStar Doctor & techs were great...took me immediately f... —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Doctor & techs were great...took me immediately for an appointment...glasses gallery could be larger


Reply

We are glad that we could cater to your eye care needs. We appreciate you as our patient. Thank you!!!

StarStarStarStarStar Very friendly staff and Doctor with a great clean... —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Very friendly staff and Doctor with a great clean refreshing atmosphere which made my visits more pleasurable correcting my vision plus an awesome team I'm now a valued client for life.


Reply

Thank you so much!!! We appreciate you and your business. We welcome you to be our for life.

StarStarStarStarStar Everyone here is very friendly, helpful, and know... —    (Patient since Sat Aug 20 00:00:00 MDT 2016)

Everyone here is very friendly, helpful, and knowledgeable. They don't mind myself and 3 children all needing exams and glasses at the same time. At no point in the 2 hours we spent there was anyone rude or agitated by us. I have recommended this office to many friends and will continue to recommend.


Reply

Thanks Ms. Angel. We look forward to seeing you and your children next year!!!

StarStarStarStarStar Dr. Suddath and the staff are terrific. ... —    (Patient since Wed Aug 16 00:00:00 MDT 2017)

Dr. Suddath and the staff are terrific. Let's face it, contacts are available many places at many prices. But the service I receive at LensCrafters is so good that I don't even shop around for prices.


Reply

We appreciate you and your business. Thanks for the kind words. See you next year!!

StarStarStarStarNo Star My eye appointment was easy to make online and th... —    (Patient since Sat Aug 26 00:00:00 MDT 2017)

My eye appointment was easy to make online and the staff was kind, however I felt pressured into buying contacts/glasses that very day but insisted I did not want to that day. 4 stars because everyone that works there is still very kind and gave me one day contact samples


Reply

Thank you for your feedback. We look forward to assisting you when you are ready for your contact lens purchase.

StarStarStarStarStar  —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

Very friendly staff. Dr. Brink took the time to explain in great details what's happening. I Repeated the questions many times and he still gave me the time to answer my questions and my concerns. Very satisfied.


Reply

We appreciate the kind words and look forward to seeing you for your annual exam.

StarStarStarStarStar Friendly personnel, and timely friendly reminders... —    (Patient since Sat Aug 13 00:00:00 MDT 2016)

Friendly personnel, and timely friendly reminders for appointments make my experience very satisfying. Keep up the good work!!!!


Reply

Thank you!!!!

StarStarStarStarStar Very well taken care of told what was going to happen... —    (Patient since Sat Feb 04 00:00:00 MST 2017)

Very well taken care of told what was going to happen


Reply

I am glad that your expectations were met. We are happy to be your eye care provider.

StarStarNo StarNo StarNo Star Office staff and assistants were good. Didn't care for the Dr I saw. Abrupt personality and no pat... —    (Patient since Sun Jul 10 00:00:00 MDT 2016)

Office staff and assistants were good. Didn't care for the Dr I saw. Older gentleman with abrupt personality and no patient rapport. Will not revisit him.


Reply

My apologies, that your experience was less than stellar. We would love a second opportunity to change the perception.Thank you for your feedback, it was much appreciated.

StarStarStarStarStar Always great! —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Always the perfect service and glasses. Very forward thinking when it comes to testing equipment.


Reply

Glad to hear that you enjoyed the Clarifye digital experience!!!

StarStarStarStarStar Quick and thorough.  —    (Patient since Sun Nov 05 00:00:00 MDT 2017)

The entire staff is simply awesome everyone is professional and courteous I specially like the new innovative ,electronic eye examination equipment that provides you the best eye exam. A wide selection of different contact lens products.The convenience of getting your exam and having your eyeglasses all made in the same place. just awesome!


Reply

Thank you for the feedback and I am glad that you enjoyed the Clarifye digital exam process. We look forward to seeing you next year!!!

StarStarStarStarNo Star  —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

Friendly staff, and I really liked Dr. Suddeth. He was efficient and skilled and a nice person. I was disappointed my lens could not be made with a couple of hours...I was told it would be ten days to two weeks. That's not why I came to Lens Crafter's. I've gotten glasses there for many decades and this is the first time I left without my prescription glasses. They did do my sunglasses and did a very good job.


Reply

Thank you so much. Dr. Sudduth is a new edition to our practice and he truly enjoys his job. I will pass the feedback to Lenscrafters manager about your glasses so that we could better our processes when it comes to delivering glasses. We welcome your feedback.

StarStarStarStarStar Everyone was great. I enjoyed my visit.... —    (Patient since Wed Jul 12 00:00:00 MDT 2017)

Everyone was great. I enjoyed my visit.


Reply

Thank you.

StarStarStarStarStar  —    (Patient since Thu Jul 06 00:00:00 MDT 2017)

Everyone was professional from the front door to the back office. I will definitely make an apt again on a Sat. It was 4th of July weekend and I felt comfortable,especially with Ms. Tiffany Tucker, she as very calming voice that I loved!


Reply

I will your sentiments to the staff that took care of you. Dr. Tucker will be glad to hear your response on her services as well.It is greatly appreciated.

StarStarStarStarStar Great staff, Dr. Sudduth very knowledgeable and caring ... —    (Patient since Wed Oct 18 00:00:00 MDT 2017)

Great staff, Dr. Sudduth very knowledgeable and caring


Reply

Thank you for your response.

StarStarStarStarStar The staff is so nice and friendly. Smile ever where, everyone talks to you and make you feel welco... —    (Patient since Sat Jun 25 00:00:00 MDT 2016)

The staff is so nice and friendly. Smile ever where, everyone talks to you and make you feel welcome.


Reply

I am so glad that we could make you smile as well. See you next year for your annual exam.

StarStarStarStarStar The entire staff were amazing!... —    (Patient since Thu Jun 23 00:00:00 MDT 2016)

The entire staff were amazing!


Reply

Thanks for making our day!!!

StarStarStarStarStar Very pleasant experience and helpful staff.... —    (Patient since Mon Jun 13 00:00:00 MDT 2016)

Very pleasant experience and helpful staff.


StarStarStarStarStar  —    (Patient since Wed Jun 08 00:00:00 MDT 2016)

The doctor was very professional and informative.


StarStarStarStarStar I got something in my eye —    (Patient since Sat Jun 04 00:00:00 MDT 2016)

I had gotten something in my eye And had waited a week hoping it would come out by itself. It was really bothering me and the doctor Did his thing and within 2 hours I felt like a new person. Thanks. Doc


Reply

Thank you! I am glad we could be your eye care provider.

StarStarStarStarStar Friendly and Professional.. ... —    (Patient since Fri Jun 03 00:00:00 MDT 2016)

Friendly and Professional..


StarStarStarStarStar I appreciated Dr. Kirschner's patience and the completeness of the eye exam. ... —    (Patient since Fri Aug 18 00:00:00 MDT 2017)

I appreciated Dr. Kirschner's patience and the completeness of the eye exam.


Reply

We are thankful your feedback on your experience.

StarStarStarStarStar  —    (Patient since Sat Jun 10 00:00:00 MDT 2017)

The staff was very helpful and knowledgable . Especially Jessica. I did not get the young ladies name who helped me with my glasses selection she was also wonderful.


StarStarStarStarStar Great service. The whole team showed they cared about my visit.... —    (Patient since Fri May 27 00:00:00 MDT 2016)

Great service. The whole team showed they cared about my visit.


Reply

Awesome, I am glad that we made you feel welcome.

StarStarStarStarStar I was very pleased with my experience for general eye exam and contact lense fitting. Dr. Sudduth ... —    (Patient since Fri May 20 00:00:00 MDT 2016)

I was very pleased with my experience for general eye exam and contact lense fitting. Dr. Sudduth explained everything in simple to understand terms, including details about the my retina photos, which I appreciated greatly.


StarStarStarStarStar In and out. Made appointment same day. Desk staff even offered to send in my rebate for me.... —    (Patient since Fri Apr 14 00:00:00 MDT 2017)

In and out. Made appointment same day. Desk staff even offered to send in my rebate for me.


StarStarStarStarStar Quick summary —    (Patient since Fri May 06 00:00:00 MDT 2016)

Dr. Armitage was really nice and informative. Good kind staff. Some aesthetically pleasing details could improve.


StarStarStarStarStar Great Office! —    (Patient since Mon May 08 00:00:00 MDT 2017)

I am very pleased with the experience I had here. All of the employees were helpful and friendly. I have horrible eyesight and I have anxiety about going to a new doctor but Dr. Armitage was amazing. I feel like he really took the time to make sure I had the correct prescription after I explained my worries of having the wrong one for so long. He didn't rush me through an exam since it was my first one, he took the time to explain everything to me. I have been to a ton of eye doctors in my life and Dr. Armitage was one of the best ones I have experienced. Thank you to everyone at this facility! I called the day of and got multiple options for appointments. They called me back quickly and the doctor saw me quickly.


Reply

Dr. Armitage truly cares about his patients and their eye care needs. I am glad that the expectations were met and you enjoyed your experience.

StarStarStarStarStar Good service , professional , excellent optometrist !... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

Good service , professional , excellent optometrist !


Reply

Thank you, thank you, thank you!!!!

StarStarStarStarStar  —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

Your employees should tell customers that a appointment for checks at two different locations has a single co-pay. If I had know that I would have sure to do it on same day.


StarStarStarStarStar I haven't been to an optometrist in years and I was kind of nervous that I would get a lashing so... —    (Patient since Sat Apr 09 00:00:00 MDT 2016)

I haven't been to an optometrist in years and I was kind of nervous that I would get a lashing so to say. Any questions I had was answered and no one shamed me because I haven't been in years. With a convenient location and warm welcome associates, I know that this will be my permanent optometrist.


StarStarStarStarStar I clearly explained when I arrived that the insurance would be used to cover glasses and that I... —    (Patient since Thu Apr 07 00:00:00 MDT 2016)

I clearly explained when I arrived that the insurance would be used to cover glasses and that I was paying for contacts out if pocket. The dr was wonderful.. the receptionist was as well, but the lady who was in the room when I tried contacts wasnt friendly, and she clearly didn't listen to me. I told her I wanted to ourchase 2 months of contacts and then keeo the rx on hand. She tried to charge me a full year. I mentioned the contact didnt feel right and she brushed me off to do calculations. Then when she took it upon herself to set it up to run ny insurance for the contact exam instead of glasses like I asked for; she placed blame in the receptionist. The man who helped with the frame fitting did redeem your business by beijg pleasant and patient..I just dont think I would like to go back though. I like clear communication and nit once did the lady answer the single main question I had.. " how much does one box of these contacts cost." You would think you would a better experience considering the out of pocket.


StarStarStarStarStar Sam is great with me. —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

Sam is great with me.. He was very considerate, helping me pick out frames and paying attention to me while still greeting customers!!! Thanks Sam!


StarStarStarNo StarNo Star There was a young Caucasian female at the front desk, who appears to short and brother during... —    (Patient since Sat Apr 08 00:00:00 MDT 2017)

There was a young Caucasian female at the front desk, who appears to short and brother during entering the site which was sad to experience but true.


StarStarStarStarStar All of you were very patient with Justin and treated him very good! —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

All of you were very patient with Justin and treated him very good!


StarStarStarStarStar After going thru initial testing with staff,sat in room almost 35 minutes —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

After going thru initial testing with staff,sat in room almost 35 minutes. No apologies from Dr upon entering. Not a people person. I will check to see who's on duty when I go next yr.


StarStarStarStarStar Great Experience —    (Patient since Sun Mar 13 00:00:00 MST 2016)

The entire support staff and tech's were great, friendly, and helpful. My appointment was at 2:40 and I was in my car at 3:45. The doctor was helpful enough, but was about as joyful as you would expect someone working at 3:30 on a sunday. But he was quick and efficient and didd'nt make me wait. All around a great experience at this office.


StarStarStarStarStar Nothing everything u r doing is just great —    (Patient since Fri Mar 11 00:00:00 MST 2016)

Nothing everything u r doing is just great. Yallvdo way better then America Best and the other faculties. Just wonderful.


StarStarStarStarStar Wonderful service  —    (Patient since Sun Mar 06 00:00:00 MST 2016)

My office visit was exceptional. I would highly recommend this location. The whole experience was great.


StarStarStarStarStar My son is 12 and did fine, I however thought the Dr could have been more engaging with me —    (Patient since Mon Jan 30 00:00:00 MST 2017)

My son is 12 and did fine, I however thought the Dr could have been more engaging with me. He seems smart but not friendly.


StarStarStarStarStar Was very happy with theLadies behind the desk and theyoung LADY —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Was very happy with the Ladies behind the desk and the young Lady that did the test before we saw the doctor. The Doctor could try to be more friendly cause he was like talking to a machine instead of someone there to help and work on my Wife.


StarStarStarStarStar I was not very impressed with lenscrafters on blanding and I almost didn't make appointment at the... —    (Patient since Sun Feb 21 00:00:00 MST 2016)

I was not very impressed with lens crafters on blanding and I almost didn't make appointment at the one on 17 but I am so glad I did. I felt very comfortable there. everyone was very nice and helpful.


StarStarStarStarStar Extremely impressed with the office staff! Friendly and quite helpful. —    (Patient since Thu Feb 18 00:00:00 MST 2016)

Extremely impressed with the office staff! Friendly and quite helpful.


StarStarStarStarStar Great  —    (Patient since Sat Feb 13 00:00:00 MST 2016)

Really great, quick service. Answered all my questions and really helped me find the glasses I wanted.


StarStarStarStarStar They charge double in error that mAde me feel like not having to go back —    (Patient since Sat Feb 13 00:00:00 MST 2016)

They charge double in error that mAde me feel like not having to go back


StarStarStarStarStar Everything was great, I wouldn't change a thing —    (Patient since Sat Aug 19 00:00:00 MDT 2017)

Everything was great, I wouldn't change a thing. I told the doctor and the staff how everyone is so pleasant, I loved my visit, the Dr was just awesome!!!


StarStarStarStarStar Dr was great! Explained things throughly. —    (Patient since Sun Feb 07 00:00:00 MST 2016)

Dr was great! Explained things throughly.


StarStarStarStarStar I was in and out with ease. I now have a eye vision provider. —    (Patient since Thu Feb 09 00:00:00 MST 2017)

I was in and out with ease. I now have a eye vision provider.


StarStarStarStarStar I love the staff and the service. My glasses broke and they got me in the very next day —    (Patient since Fri Jan 29 00:00:00 MST 2016)

I love the staff and the service. My glasses broke and they got me in the very next day. Everything was explained fully. The doc even checked my sight after I tried the contacts on to double check. It's very clean. They all said hello and goodbye.


StarStarStarStarStar Dr. Brik along with his staff was very professional and good —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Dr. Brik along with his staff was very professional and good. The problem is the filling of the perscription and frames. Dog and pony show not paying for. Petty boy over there up selling and me catching him telling two different stories. Went else where to fill perscription, shame on him. Way over priced.


StarStarStarStarStar Five stars —    (Patient since Fri Nov 10 00:00:00 MST 2017)

Excellent staff, highly recommended.


StarStarStarStarNo Star Exam —    (Patient since Sat Jan 09 00:00:00 MST 2016)

He was very knowledgeable and thorough.


StarStarStarStarStar Greatly impressed. Nothing.Emory T Weldon —    (Patient since Thu Feb 23 00:00:00 MST 2017)

Greatly impressed. Nothing. Emory T Weldon


StarStarStarStarStar The front desk was amazing —    (Patient since Wed Dec 30 00:00:00 MST 2015)

The front desk was amazing. However I did not enjoy being call back to see the doctor by finger gestures instead of asking for my name. I work at a outpatient center and I have never use hand gestures to direct patient. I had always call my patient by Mr. Or Mrs.


StarStarStarStarStar Very enjoyable for an eye examination. Great equipment & professional.  —    (Patient since Wed Dec 21 00:00:00 MST 2016)

Very enjoyable for an eye examination. Great equipment & professional.


StarNo StarNo StarNo StarNo Star Welcome to the machine —    (Patient since Thu Dec 17 00:00:00 MST 2015)

All I wanted was a quick eye exam for a glades prescription. Nearly an hour and a half later. I don't need a full time opti-guy. Just a prescription. They didn't want to hear that . . . Ugh. Never again.


StarStarStarStarStar the customer service was really sweet and professional —    (Patient since Wed Dec 09 00:00:00 MST 2015)

the customer service was really sweet and professional


StarStarStarStarStar Most thorough examination I can recall. Did not hurry me to respond to which lense was better —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

Most thorough examination I can recall. Did not hurry me to respond to which lense was better. Being hurried has always been my only complaint. Thank you Dr. Kitchener! All personnel were friendly and knowledgeable.


StarStarStarStarStar Dr —    (Patient since Thu Nov 12 00:00:00 MST 2015)

Dr. Kirchner needs disablilty sentitvity training on how to communicate with deaf people! He needs to be more friendly instead of rude!


StarStarStarStarStar Bought contract and they tryed to push a whole year  —    (Patient since Tue Nov 17 00:00:00 MST 2015)

Bought contract and they tryed to push a whole year's worth on me which was right around $300 need to take more time explaining your Bill to you and give more options instead of just bring you a $300 bill and asking for payment


StarStarStarStarStar All staff were very friendly and helpful —    (Patient since Wed Jan 04 00:00:00 MST 2017)

All staff were very friendly and helpful


StarNo StarNo StarNo StarNo Star Everyone seems very attentive, until the bill is paid. Dr. K was rude and condescending. Dr —    (Patient since Mon Nov 16 00:00:00 MST 2015)

Everyone seems very attentive, until the bill is paid. Dr. K was rude and condescending. Dr. K took out a contact lens from my eye - and poked me in the eye! Why didn't he just ask me to take out the lens?


StarStarStarStarNo Star Girls at the front desk we quick and efficient, pleasant and helpful. The Dr. and his assistant were  —    (Patient since Wed Oct 19 00:00:00 MDT 2016)

Girls at the front desk we quick and efficient, pleasant and helpful. The Dr. and his assistant were on time, gentle, explained every step and gave time for questions and concerns. I would recommend this office to others for sure!


StarStarStarStarNo Star Great got me in the same day! —    (Patient since Sun Nov 08 00:00:00 MST 2015)

Great got me in the same day!


StarStarStarStarStar Friendly staff —    (Patient since Sun Apr 02 00:00:00 MDT 2017)

Friendly staff


StarStarStarStarStar Dr. Brink's should feel privileged to have such a wonderful staff. These guys are professionals and  —    (Patient since Fri Nov 11 00:00:00 MST 2016)

Dr. Brink's should feel privileged to have such a wonderful staff. These guys are professionals and provide excellent customer service from the time you walk through the door to the time you leave. Great job.


StarStarStarStarNo Star Very little wait time and the exams were thorough. Bought new glasses - which was pretty painless exc —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

Very little wait time and the exams were thorough. Bought new glasses - which was pretty painless except for my wallet :).


StarStarStarStarStar Superb customer service. Excellent optometric evaluation. Special thanks to Dr. Kirshner, and to Math —    (Patient since Mon Nov 02 00:00:00 MST 2015)

Superb customer service. Excellent optometric evaluation. Special thanks to Dr. Kirshner, and to Mathew M. for their kind attention to my vision care needs. I could not be more pleased with this LensCrafters experience. New LensCrafters "customer for life". Sam Young, MD


StarStarStarStarStar Appointment began on time and Dr. Taylor was great at explaining the process of the eye exam. —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

Appointment began on time and Dr. Taylor was great at explaining the process of the eye exam.


StarStarStarStarStar Couldn't have been nicer... —    (Patient since Fri Oct 21 00:00:00 MDT 2016)

Couldn't have been nicer...


StarStarStarStarStar very convenient —    (Patient since Sat May 06 00:00:00 MDT 2017)

very convenient


StarStarStarStarStar Very nice —    (Patient since Sat Dec 17 00:00:00 MST 2016)

Very nice


StarStarStarStarStar Everyone was fantastic!! I went to work today telling everyone about the store. It took time to find  —    (Patient since Tue Oct 18 00:00:00 MDT 2016)

Everyone was fantastic!! I went to work today telling everyone about the store. It took time to find the right frames for another pair I'm getting in 2 weeks and they took the time to do that as well. That way I wont have to go through everything again. I was really impressed with the time and effort everyone put into finding me the right glasses.


StarStarStarStarNo Star Staff pleasant and kind. —    (Patient since Sat Oct 03 00:00:00 MDT 2015)

Staff pleasant and kind.


StarStarStarStarStar I give it a 10 star the very very best ever I was so comfortable and pleased and impressed I will alw —    (Patient since Tue Jul 18 00:00:00 MDT 2017)

I give it a 10 star the very very best ever I was so comfortable and pleased and impressed I will always be going there thank you so very much to everyone who helped me y'all are awesome I give at the highest rating ever Thank you all so very much Melissa Baker


StarStarNo StarNo StarNo Star The Doctor was very rude, barley said more than 5 words to me. I went back and forth a lot from one p —    (Patient since Thu Sep 17 00:00:00 MDT 2015)

The Doctor was very rude, barley said more than 5 words to me. I went back and forth a lot from one place to another.


StarStarStarStarStar Excellent service... Very helpful —    (Patient since Thu Jan 19 00:00:00 MST 2017)

Excellent service... Very helpful


StarStarStarStarStar Love going to this Group. They are trained well always courteous and make me feel very comfortable. T —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

Love going to this Group. They are trained well always courteous and make me feel very comfortable. Thanks Dr. Ted Brink & Associates-Roosevelt Optometry.


StarStarNo StarNo StarNo Star The young lady who did not greet me as I walked up to the counter was cold in asking if she could hel —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

The young lady who did not greet me as I walked up to the counter was cold in asking if she could help me. Once she learned why I was there she reached over got my tray off of the file cabinet and took my credit card, ran it handed me the receipt to sign and gave me my copy ensuring that my contacts would be there within 5 or 7 days. The problem was she never smiled at me and appeared as though I was anything more than a bothersome to her day. I don't expect bells and whistles however when I am giving my money to anyone I expect them to be at least friendly and say thank you or at the very least pretend until I get out of the door. Her major concern was running my card and getting me out of that office asap.


StarStarStarStarStar I have been coming here for a few years now and it's always a great experience —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

I have been coming here for a few years now and it's always a great experience


StarStarStarStarStar Staff was excellent! —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

Staff was excellent!


StarStarStarStarStar Staff was excellent! —    (Patient since Sat Sep 24 00:00:00 MDT 2016)

Staff was excellent!


StarStarStarStarStar Everyone always goes out of their way to help me —    (Patient since Fri May 20 00:00:00 MDT 2016)

Everyone always goes out of their way to help me


StarStarStarStarNo Star Was great, everyone was very helpful —    (Patient since Sat Aug 29 00:00:00 MDT 2015)

Was great, everyone was very helpful


StarStarStarStarNo Star everyone is always helpfull —    (Patient since Fri May 20 00:00:00 MDT 2016)

everyone is always helpfull


StarStarStarStarStar Staff is friendly and they gat you in and out very quick! —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

Staff is friendly and they gat you in and out very quick!


StarStarStarStarStar Everyone was friendly and professional. Very good experience. —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

Everyone was friendly and professional. Very good experience.


StarStarStarStarStar Great for kids back to school eye exams! —    (Patient since Tue Jul 26 00:00:00 MDT 2016)

Great for kids back to school eye exams!


StarStarStarNo StarNo Star Easy enough to get an appointment , fine. Not so good that my appointment was scheduled for a time BE —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

Easy enough to get an appointment , fine. Not so good that my appointment was scheduled for a time BEFORE the employee who actually did the first part of the exam was working. I'm sitting in the waiting area for about 10--15 min while the the person I eventually saw comes into work, after I had been there waiting all that time. Better to schedule a patient for a time when the appropriate employee was on the clock. I watched her go thru the routine of turning on machines,putting on the white lab coat. Once she was ready to take me back she was friendly as well as professional with all she did to prepare me to see the Dr. I had the first appointment of the day. Shows a disrespect for a patients time. As for the eye exam itself, very thorough, no complaints. Nice front office staff,seemed competent and easy to work with. Honest opinion? Yes


StarStarStarStarStar The staff here really know how to take care of the patient and are very courteous, they answered all  —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

The staff here really know how to take care of the patient and are very courteous, they answered all my questions and made sure I was comfortable. I will return to see Dr. Brink.


StarNo StarNo StarNo StarNo Star After completing my eye exam for glasses and contacts, was taken for a contact fitting. Since I was n —    (Patient since Sat Aug 01 00:00:00 MDT 2015)

After completing my eye exam for glasses and contacts, was taken for a contact fitting. Since I was not aware of the sitting fee, I was not able to keep the trials. I advised the young lady that they need to tell the customer by phone and before exam that there would be a sitting fee. those of us that haven't gotten contacts in yrs. Instead of telling me that I can come back another time to pay the sitting fee and get the trails then, she contacts rep said she was getting the manager regarding installment payment. I didn't ask her for that. I explained and ask, well I have the contacts on, what do I do just leave them and would I still be charged for the fitting. Her manager tried to get me to pay for the fitting fee. I had to again tell her that I wasn't informed that there is the fitting fee and that I had no budget for this. My problem with all this was that all that discussion and time wasted trying to let me see the benefits of contacts. I didn't need a selling pitch, just needed to hear the first time that I can get them another time. The Manager (which I didn't think was much help) she have not been told to talk to me about all this. I felt like i was expected to pay for the fitting fee and I didn't have the money at the time. I had to wait some more before I could pay my $10 copay. Two days after that I went back for the trails and to pay fitting fee. Had the worst customer service ever by the manager. My fitting fee was $110 but she wanted to charge me 130. I told her I was told110per my iinsurance. But she continue to tell me 130. It took one of her employees to ask me what was my insurance, the young lady looked it up and it was 110 per insurance. This is a manager and didn't do anything but attempt to frustrate me. Thanks to the young lady working I paid the right amount. When all the manager had to do was look up the info. She the manager made things worst by putting the contact container on the counter no bag, no sample solution. I wasn't asked if i wanted to wash my hands and put them on before I left the store. She didn't even bother to ask me. I felt like she had a personal issue with me. She was very rude and most likely needs some kind of cultural training on how to deal with the public. It sadden me so that as I explained to my husband the bad experience I had at lense crafter i realize that I forgot to ask for the prescription of the contacts. My husband called another brach and filed a complained but no one has called us back, except for the nice young lady who looked up my insurance for the fitting fee. She offered me a sample bag and said that they forgot to give me one. Funny because the store had just opened up half an hour before I got there. And I was the only customer at first. Sad to say but terrible customer service


StarStarStarStarNo Star Very professional. I felt I was in good hands. —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

Very professional. I felt I was in good hands.


StarStarStarStarStar The staff is efficient and personable. I like not having to have my eyes dilated and having year to y —    (Patient since Wed Nov 23 00:00:00 MST 2016)

The staff is efficient and personable. I like not having to have my eyes dilated and having year to year retinal images of my eyes.


StarStarStarStarStar service was awesome as always, and the customer service is great thank you —    (Patient since Sat Aug 27 00:00:00 MDT 2016)

service was awesome as always, and the customer service is great thank you


StarStarStarStarStar I am a new patient and was welcomed with a smile. I only waited a few minutes for my appointment and  —    (Patient since Sat Apr 29 00:00:00 MDT 2017)

I am a new patient and was welcomed with a smile. I only waited a few minutes for my appointment and enjoyed meeting everyone there. The staff has a wonderful attitude and the equipment is state of the art and painless. I would recommend this to anyone with 5 stars. Thank you


StarStarStarStarStar Great experience. Wonderful staff. —    (Patient since Sat Nov 05 00:00:00 MDT 2016)

Great experience. Wonderful staff.


StarStarStarStarStar Staff is always knowledgeable, friendly. I was very happy that I could walk in and get my exam done a —    (Patient since Mon Jun 29 00:00:00 MDT 2015)

Staff is always knowledgeable, friendly. I was very happy that I could walk in and get my exam done and walk out with contacts in the same day!


StarStarStarStarStar Good work - They lied to me at Walmart, cost me $65 and when the glasses came back days later and aft —    (Patient since Tue Jun 06 00:00:00 MDT 2017)

Good work - They lied to me at Walmart, cost me $65 and when the glasses came back days later and after two attempts - looking differently wrong each time, the manager told me they couldn't fill the prescription! Are you kidding me? Yours were done in an hour and work perfectly. As an artist and a heavy computer user, I really appreciate it!


StarStarStarStarStar thank you very helpful —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

thank you very helpful


StarStarStarNo StarNo Star The optimologist was not very friendly, almost a little irritable. —    (Patient since Fri Jul 24 00:00:00 MDT 2015)

The optimologist was not very friendly, almost a little irritable.


StarStarStarStarStar Yesterday was my first experience with Lens Craftet & I was NOT fussy! Your staff is very helpful & p —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Yesterday was my first experience with Lens Craftet & I was NOT fussy! Your staff is very helpful & professional I was impressed! They answered my questions , check event insurance information, told me my part & even was able to provide me an appointment. I saw Dr Taylor very nice lady who also was very professional & informative with any questions I had regarding my eyes. She provided me a set of trial contacts & I see so much better! She was also patient when going over the different strengths so that we get it just right. Overall wonderful expect!!! I have been Bragging to my coworkers so don't be surprised!! Thanks for the experience!


StarStarStarNo StarNo Star Compared to the VERY personable optometrist I saw regularly in another state AND a different optometr —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

Compared to the VERY personable optometrist I saw regularly in another state AND a different optometrist @ Lenscrafters in Jacksonville, I felt like just another number. I chose this office because of location. My issue was resolved, but I expect a more comfortable connection w/ any health care practitioner I see..


StarStarStarStarStar My overall experience was great! My daughter loved it. —    (Patient since Sat Nov 12 00:00:00 MST 2016)

My overall experience was great! My daughter loved it.


StarStarStarStarStar Excelente service, friendly atmosphere and staff, will definitely recommend these location to friends —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

Excelente service, friendly atmosphere and staff, will definitely recommend these location to friends


StarStarStarStarStar Both I and my husband were treated with respect and kindness. The entire staff made us feel like part —    (Patient since Sat Feb 04 00:00:00 MST 2017)

Both I and my husband were treated with respect and kindness. The entire staff made us feel like part of the family.


StarStarStarStarNo Star Staff was very courteous and knowledgeable of their service to me. All procedures were explained and  —    (Patient since Sun Nov 05 00:00:00 MDT 2017)

Staff was very courteous and knowledgeable of their service to me. All procedures were explained and done will with concern for my benefit. Will definitely make this my place of choice for all my eye care needs. I will recommend this office to others looking for quality eyecare and service.


StarStarStarStarNo Star I was surprise how well they did thank you. —    (Patient since Sat Dec 17 00:00:00 MST 2016)

I was surprise how well they did thank you.


StarStarStarStarStar The staff was extremely nice. I was indecisive about which frame to pick and honestly I had no intent —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

The staff was extremely nice. I was indecisive about which frame to pick and honestly I had no intentions on purchasing any frame, but I did. They were patient with me from beginning to the end. I really like the fact that they were able to take me within the hour of me calling to schedule an appointment. I was a previous customer somewhere else but they have really won me over!


StarStarStarStarStar Great experience with the staff at this office. I was greeted right away, given paperwork to fill out —    (Patient since Wed Jul 13 00:00:00 MDT 2016)

Great experience with the staff at this office. I was greeted right away, given paperwork to fill out and was in the chair for my exam right at my appointment time.


StarStarStarStarStar This was my first visit to Dr. Brink & Associates and I can say it was a very pleasant experience sta —    (Patient since Tue Feb 14 00:00:00 MST 2017)

This was my first visit to Dr. Brink & Associates and I can say it was a very pleasant experience starting with the reception at the front desk, the pre-exam by the technical assistant, and the full exam by Bradley Kirchner, O.D.. I would not hesitate to recommend Dr. Brink & Associates to anyone who is looking for a positive experience in professional eye care. I will be returning to this office for my exam next year.


StarStarStarStarStar The office was able to fit me in as an emergency and made sure I was taken care of —    (Patient since Sat May 20 00:00:00 MDT 2017)

The office was able to fit me in as an emergency and made sure I was taken care of


StarStarStarStarNo Star I think dr. Brink is awesome. Myself and daughter were very pleased with our service she is thorough, —    (Patient since Fri Jul 03 00:00:00 MDT 2015)

I think dr. Brink is awesome. Myself and daughter were very pleased with our service she is thorough, knowledge and nice. Victrina


StarStarStarStarStar I was very pleased with the staff and the professionalism. My doctor performed a through examination  —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

I was very pleased with the staff and the professionalism. My doctor performed a through examination and I did not have to wait long for my appointment.


StarStarStarStarNo Star Although no customers ahead of me, I had to wait for both girls at front desk to clean up the desk ar —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

Although no customers ahead of me, I had to wait for both girls at front desk to clean up the desk area for about 3 minutes. Was given wrong price for my contacts (double the amount). Not very professional.


StarStarStarStarNo Star Was quick, service was friendly, and efficient. My doctor seemed like he knew what he was doing and w —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Was quick, service was friendly, and efficient. My doctor seemed like he knew what he was doing and was very nice.


StarStarStarStarStar LOVED IT! ENTIRE STAFF IS FANTASTIC!! —    (Patient since Tue Dec 23 00:00:00 MST 2014)

LOVED IT! ENTIRE STAFF IS FANTASTIC!!


StarStarStarStarStar Great service for my teenage son. —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Great service for my teenage son.


StarStarStarStarStar Customer Sevice 5 star Doctor 5 Star And the young lady who assisted me with glasses sweet polite and —    (Patient since Sat Jun 20 00:00:00 MDT 2015)

Customer Sevice 5 star Doctor 5 Star And the young lady who assisted me with glasses sweet polite and very caring 5 Star


StarStarStarStarStar The staff was friendly and professional. I normally fear the eye doctor more than the dentist, but th —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

The staff was friendly and professional. I normally fear the eye doctor more than the dentist, but they made it a good experience. The eye exam was quick and thorough and they fitted me for my glasses in a timely manner even though they were busy. All of this was done with a smile and I not only appreciate it, I recommend them.


StarStarStarStarNo Star I was quite satisfied with my experience with both the eye exam and process of getting new lenses for —    (Patient since Mon Jan 16 00:00:00 MST 2017)

I was quite satisfied with my experience with both the eye exam and process of getting new lenses for my existing frames and also prescription sunglasses. The doctor spent time discussing with me what I needed around my new prescription. The lady waiting on me also worked with me to get exactly what I wanted and the optometrist also assisted with that.


StarStarStarStarStar Awesome and professional. —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

Awesome and professional.


StarStarStarStarStar Awesome and professional. I was in and out. —    (Patient since Sat Jun 13 00:00:00 MDT 2015)

Awesome and professional. I was in and out.


StarStarStarStarStar Excellent service. Knowledgeable and helpful staff. —    (Patient since Fri Jul 26 00:00:00 MDT 2013)

Excellent service. Knowledgeable and helpful staff.


StarStarStarStarNo Star My fiance and I both used this location and had a very pleasant experience. Our only complaint was du —    (Patient since Mon Jun 01 00:00:00 MDT 2015)

My fiance and I both used this location and had a very pleasant experience. Our only complaint was during getting our frames. The problem was that the individual assisting me was friendlier and more helpful than my fiance's. Aside from that the eye tech and Dr were both informative, friendly and efficient.


StarStarStarStarStar Excellent service by the entire staff from front desk the doctor. Thank you! —    (Patient since Sat Jun 06 00:00:00 MDT 2015)

Excellent service by the entire staff from front desk the doctor. Thank you!


StarStarStarStarStar Everyone was friendly. total appointment time was short. Liked the Dr. and staff. —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

Everyone was friendly. total appointment time was short. Liked the Dr. and staff.


StarStarNo StarNo StarNo Star The doctor and his assistant were very capable and did a fine job on the exam. However, the women wor —    (Patient since Sat May 30 00:00:00 MDT 2015)

The doctor and his assistant were very capable and did a fine job on the exam. However, the women working the front desk and phone could use some lessons in courtesy and professionalism. They seemed irritated with my questions and had an attitude of intimidation. Although I made appointments for my husband and myself, we were not seen until over an hour after our appointment time, and no one ever acknowledged nor apologized for the delay. The staff in the actual glasses area were very nice. I'm not sure if I will use them again. Certainly don't try to get this done on your lunch break! !


StarStarStarStarNo Star They were able to make me an appt n the same day and the dr was wonderful with my daughter. My only c —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

They were able to make me an appt n the same day and the dr was wonderful with my daughter. My only complaint was the eye glass saleman was not very knowledgeable. My daughter had an idea and picked out one she liked. When I asked him his opinion on how they looked he stated "she loves them". I was concerned about how they looked and asked another associate her opinion. She automatically told my daughter they were not the right fit for her face and explained to her why. She then proceeded to assist her on finding the right fit. He didn't seem like he was knowledgeable and did not ask for help. It is important that the child likes the glasses BUT also as important that they look good on her. I would return again just would have rather had a more experienced and helpful associate to start with.


StarStarStarNo StarNo Star My wife and I came in and had our eyes examined. From the check in through the exam was great. Where  —    (Patient since Fri May 15 00:00:00 MDT 2015)

My wife and I came in and had our eyes examined. From the check in through the exam was great. Where I felt like a number is when the sales people helped my wife with her frame selection and left me alone. After 20 minutes of waiting I had to ask if anyone could tell me how my exam turned out. The sales lady had to ask the receptionist and she told the sales lady I had no prescription. I felt like because I had no Rx the sales people or anyone on the staff couldn't be bothered with me. On the other hand because my wife needed an Rx she was provided ample attention while she choose her frames.


StarStarStarStarStar Very professional and quick service. Thorough exam and consultation. The whole staff was excellent an —    (Patient since Wed May 18 00:00:00 MDT 2016)

Very professional and quick service. Thorough exam and consultation. The whole staff was excellent and accommodating. Especially Caroline.


StarStarStarStarStar Great experience. Very professional. Felt well cared for. —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Great experience. Very professional. Felt well cared for.


StarStarStarStarStar Very positive experience. Received an excellent eye exam and found the glasses I needed. Everyone was —    (Patient since Sat May 02 00:00:00 MDT 2015)

Very positive experience. Received an excellent eye exam and found the glasses I needed. Everyone was very friendly!


StarStarStarStarStar everybody was great. —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

everybody was great.


StarStarStarStarStar Very professional service with politeness and responsiveness. —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

Very professional service with politeness and responsiveness.


StarStarStarStarStar Very friendly, efficient and helpful. —    (Patient since Thu May 04 00:00:00 MDT 2017)

Very friendly, efficient and helpful.


StarStarStarNo StarNo Star Never did find out what rand of contacts was ordered. It has been over a week and still no one has ca —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Never did find out what rand of contacts was ordered. It has been over a week and still no one has called about my order that was already paid for.


StarStarStarStarStar They were so nice and friendly here! The Dr was amazing... The whole process took 2 1/2 hours, but th —    (Patient since Sat Apr 18 00:00:00 MDT 2015)

They were so nice and friendly here! The Dr was amazing... The whole process took 2 1/2 hours, but that was for my husband and I to get exams and choose our glasses. It took awhile to pick our frames, never did I feel rushed. The associate went over all price options for our lenses as well and I never felt pushed to opt in to anything I didn't want. Great experience!!


StarStarStarStarStar Everyone was very helpful and polite. They took their time with my exam and then I was done with my e —    (Patient since Sat Apr 18 00:00:00 MDT 2015)

Everyone was very helpful and polite. They took their time with my exam and then I was done with my exam they thanks me for chocking them for my optical needs.


StarStarStarStarStar Fast, friendly and helpful group all around. Everyone is easy to talk to. —    (Patient since Fri Jun 23 00:00:00 MDT 2017)

Fast, friendly and helpful group all around. Everyone is easy to talk to.


StarStarStarStarNo Star Had a very good experience —    (Patient since Sat Apr 04 00:00:00 MDT 2015)

Had a very good experience


StarStarStarStarNo Star Although the wait was a little longer than expected, the staff was very friendly and helpful. Overall —    (Patient since Mon Feb 27 00:00:00 MST 2017)

Although the wait was a little longer than expected, the staff was very friendly and helpful. Overall this was a great experience.


StarStarNo StarNo StarNo Star me and my wife had a appointment at 11:00 and 11:15 we were there over two hours not good —    (Patient since Sat Apr 02 00:00:00 MDT 2016)

me and my wife had a appointment at 11:00 and 11:15 we were there over two hours not good


StarStarStarStarNo Star great service. —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

great service.


StarStarStarStarStar They were very professional & great with my daughters. I was pleasantly surprised with the visit as a —    (Patient since Wed Mar 18 00:00:00 MDT 2015)

They were very professional & great with my daughters. I was pleasantly surprised with the visit as a whole.


StarStarStarStarStar Excellent staff and physician. —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

Excellent staff and physician.


StarStarStarStarStar Nice experience, friendly staff who were very knowledgeable. —    (Patient since Tue Feb 10 00:00:00 MST 2015)

Nice experience, friendly staff who were very knowledgeable.


StarStarStarStarNo Star I enjoy my experience at this office. Everyone is nice and very welcoming —    (Patient since Sat Mar 14 00:00:00 MDT 2015)

I enjoy my experience at this office. Everyone is nice and very welcoming


StarStarStarStarStar Professional, courteous, knowledgeable. —    (Patient since Sat Mar 14 00:00:00 MDT 2015)

Professional, courteous, knowledgeable.


StarStarStarStarStar Everyone was friendly and polite. The exam cost were somewhat higher than my previous doctor. —    (Patient since Mon Feb 01 00:00:00 MST 2016)

Everyone was friendly and polite. The exam cost were somewhat higher than my previous doctor.


StarStarStarStarStar Dr.Ted Brink & Associate Roosevelt, was very helpful with my eye need. They was able to point out an  —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Dr.Ted Brink & Associate Roosevelt, was very helpful with my eye need. They was able to point out an eye condition that I did not know I had. Now I'm On the the right track in making my eye site better. Thank you so much for meeting the needs of my vision.


StarStarStarStarStar We were very pleased. Thank you! —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

We were very pleased. Thank you!


StarStarStarStarStar The staff is helpful. Service is good too. —    (Patient since Sat Jun 10 00:00:00 MDT 2017)

The staff is helpful. Service is good too.


StarStarStarStarStar Very respectful, timely and competent. Excellent customer service. —    (Patient since Thu Apr 06 00:00:00 MDT 2017)

Very respectful, timely and competent. Excellent customer service.


StarStarStarStarNo Star Great experience —    (Patient since Tue Jan 31 00:00:00 MST 2017)

Great experience


StarStarStarStarStar Great and friendly service —    (Patient since Thu Feb 26 00:00:00 MST 2015)

Great and friendly service


StarStarStarStarStar Everyone was very professional and personable. The associates made me feel welcomed and the Dr. did a —    (Patient since Fri Feb 12 00:00:00 MST 2016)

Everyone was very professional and personable. The associates made me feel welcomed and the Dr. did a great job informing me about my eyes. I had a great experience.


StarStarStarStarNo Star The doctor was thorough and very nice, as were most of the staff. —    (Patient since Tue Feb 24 00:00:00 MST 2015)

The doctor was thorough and very nice, as were most of the staff.


StarStarStarStarStar The staff was friendly, courteous and quite funny. It made my appointment go along fast and they were —    (Patient since Sun Feb 19 00:00:00 MST 2017)

The staff was friendly, courteous and quite funny. It made my appointment go along fast and they were also accomodating by allowing me to step outside for a few moments to calm my son down after my eye galss fitting. I would definitely reccomend the Roosevelt Office.


StarStarStarStarStar Took a little long to get my eyes checked with appointment time but overall a great place and excelle —    (Patient since Fri Feb 03 00:00:00 MST 2017)

Took a little long to get my eyes checked with appointment time but overall a great place and excellent experience


StarStarStarStarNo Star Staff was friendly and my wait was minimal. The Tech and the Doctor were sure to explain each step in —    (Patient since Thu Feb 19 00:00:00 MST 2015)

Staff was friendly and my wait was minimal. The Tech and the Doctor were sure to explain each step in the process.


StarStarStarStarNo Star Great Customer Service. Had to wait for almost and hour which was little be of a drag, but wouldn't  —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

Great Customer Service. Had to wait for almost and hour which was little be of a drag, but wouldn't deter me from going back! Thanks for the care!


StarStarStarNo StarNo Star It took longer than expected to be seen but the doctor did a good job during examination. —    (Patient since Sat Feb 14 00:00:00 MST 2015)

It took longer than expected to be seen but the doctor did a good job during examination.


StarStarStarStarStar Easy to work with staff, great choice of frames. —    (Patient since Fri Feb 13 00:00:00 MST 2015)

Easy to work with staff, great choice of frames.


StarStarStarStarStar I had a very positive experience at this facility; staff was friendly, knowledgeable, professional an —    (Patient since Wed Feb 11 00:00:00 MST 2015)

I had a very positive experience at this facility; staff was friendly, knowledgeable, professional and helpful. Offices were clean and orderly. I will certainly recommend them to everyone.


StarStarStarStarStar Very friendly, helpful and professional staff! —    (Patient since Fri Feb 06 00:00:00 MST 2015)

Very friendly, helpful and professional staff!


StarStarStarStarStar Awesome staff! Very professional and friendly! —    (Patient since Fri Feb 06 00:00:00 MST 2015)

Awesome staff! Very professional and friendly!


StarStarStarStarStar Very friendly, helpful and professional staff! —    (Patient since Fri Feb 06 00:00:00 MST 2015)

Very friendly, helpful and professional staff!


StarStarStarStarNo Star The office was cleanly and the staff was very nice. They also gave me all the pricing up front which  —    (Patient since Mon Feb 02 00:00:00 MST 2015)

The office was cleanly and the staff was very nice. They also gave me all the pricing up front which was great to prepare myself.


StarStarStarStarStar Excellent customer service, very friendly staff and very knowledgeable and polite doctor and assistan —    (Patient since Fri Jan 30 00:00:00 MST 2015)

Excellent customer service, very friendly staff and very knowledgeable and polite doctor and assistants. Very pleasant experience.


StarStarStarStarStar very good experience —    (Patient since Thu Jan 29 00:00:00 MST 2015)

very good experience


StarStarStarStarStar The entire staff was very professional, kind and very helpful! I have been getting my exams here for  —    (Patient since Mon Feb 08 00:00:00 MST 2016)

The entire staff was very professional, kind and very helpful! I have been getting my exams here for several years and will continue to do so.


StarStarStarStarStar Great service and prices too. —    (Patient since Sat Oct 29 00:00:00 MDT 2016)

Great service and prices too.


StarStarNo StarNo StarNo Star Please refer to my Husbands survey.(Randolph Speakman). We were both in the office at the same time.  —    (Patient since Thu Jan 29 00:00:00 MST 2015)

Please refer to my Husbands survey.(Randolph Speakman). We were both in the office at the same time. He said it all.


StarStarStarStarStar All employees are nice and always very helpful —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

All employees are nice and always very helpful


StarStarNo StarNo StarNo Star I had Warby Parker call this doctor to get a prescription, but apparently were denied, so I had to se —    (Patient since Mon Jan 26 00:00:00 MST 2015)

I had Warby Parker call this doctor to get a prescription, but apparently were denied, so I had to send them the information myself. The eye doctor and assistant were nice enough, but the exam seemed very rushed.


StarStarStarNo StarNo Star Thank you For the happy birthday email —    (Patient since Sat Jun 15 00:00:00 MDT 2013)

Thank you For the happy birthday email


StarStarStarStarStar Alll staff personal were very nice & helpful —    (Patient since Fri Jan 23 00:00:00 MST 2015)

Alll staff personal were very nice & helpful


StarStarStarStarStar Everyone I interacted with was extremely helpful and personable. I had a great experience yesterday a —    (Patient since Fri Nov 10 00:00:00 MST 2017)

Everyone I interacted with was extremely helpful and personable. I had a great experience yesterday and I'm looking forward to future visits. Thanks God bless


StarStarStarStarStar I live in Columbia, South Carolina and was visiting my sister for a week recently. One of her neighbo —    (Patient since Wed Jan 07 00:00:00 MST 2015)

I live in Columbia, South Carolina and was visiting my sister for a week recently. One of her neighbors works for this company and immediately noticed that I was wearing a badly broken pair of glasses, with one handle! I had not had an exam in over 5 years. He encouraged me to come in and take an updated plan which I did. Once I walked into the office, I knew immediately that this was a professional, friendly and happy work environment. I went through the processes and was so thrilled with each part of the different exams. Eric was very professional and compassionate and careful through out my exam as I have a ruptured disk in my neck. He was encouraging through each process and knew that I was a little nervous and showed such respect and concern for my well being knowing that I truly needed new glasses. The doctor was wonderful and also made me at ease as Eric explained my concerns and she listened to each of my responses and took notice when I needed her to slow down to make sure I responded correctly. Mike and Ms. Kay were loads of fun and encouraging as I picked out my frames and while measuring me Ms. Kay even measured me the old fashion way and she and Mike came up with the same results. They did that because I can not hold my neck correctly without severe pain. I would not go any other place but this place and plan on driving the 6 hour trip just to have them examine me. I felt like a new person when they all helped me stay within my price range and made sure that I picked a pair of glasses that not only they liked on me but that I liked on me. I knew they wanted my experience to be a positive one and they did! Thank you all for the warm and friendly professional experience within your office and I look forward to my next exam!


StarNo StarNo StarNo StarNo Star My appointment time was 12:15 I arrived at noon, every time your here you have to fill out the same p —    (Patient since Fri Jan 16 00:00:00 MST 2015)

My appointment time was 12:15 I arrived at noon, every time your here you have to fill out the same paperwork family history etc. I did not get called back until 1:15 after I complained that I had been there waiting for over an hour, they preformed the preliminary test and sat me in a room for another hour. I was released at 3:45 and informed that I needed to come back for another eye exam.


StarStarStarStarStar Very professional, thorough, and friendly —    (Patient since Sat Feb 25 00:00:00 MST 2017)

Very professional, thorough, and friendly


StarStarStarStarStar Excellent service at the desk, and great service by the Dr.also. —    (Patient since Mon Nov 24 00:00:00 MST 2014)

Excellent service at the desk, and great service by the Dr.also.


StarStarStarStarStar Excellant —    (Patient since Sat Jan 10 00:00:00 MST 2015)

Excellant


StarStarStarStarStar It was very busy when I arrived, but everyone was still nice, pleasant & took time to help each clien —    (Patient since Sat Jun 03 00:00:00 MDT 2017)

It was very busy when I arrived, but everyone was still nice, pleasant & took time to help each client.


StarStarStarNo StarNo Star When I went to get my glasses, they had the wrong lens in the glasses. —    (Patient since Thu Jun 15 00:00:00 MDT 2017)

When I went to get my glasses, they had the wrong lens in the glasses.


StarNo StarNo StarNo StarNo Star Dear Dr. Ted Brink & Associates PA, I came to your location in Roosevelt on August 11th, 2014 as a ne —    (Patient since Mon Aug 11 00:00:00 MDT 2014)

Dear Dr. Ted Brink & Associates PA, I came to your location in Roosevelt on August 11th, 2014 as a new patient. From that day forward I have received nothing but the most distasteful service from the staff throughout the entire office. I had to come back to your office 3 additional times for contact adjustments. I understand contacts and finding the right one but this is not what happened. I saw Susan Frick, OD for my second visit on Aug 25, 2014, and was given a trial pair of contacts from her that were not even my correct prescription. Can you explain this to me? How is a patient supposed to trial a pair of contacts if they are not the correct prescription? After the third visit I was accused by the front desk staff of not returning boxes of contacts. I know I returned them and your office has no record of it. They also had no record of giving me those same exact boxes. After wrongfully accusing me your front desk staff attempted to withhold my newer contacts. After demanding to speak with a manager and having to call her almost every day for over a week before she returned my call I was finally granted contacts. Not just a normal box of contacts, but a bag full of individual lenses each in their own box. Is this the normal protocol for your office? I would greatly appreciate a call from someone who can explain to me why I had such terrible care in your office. I can be reached by phone at 904-583-2772. Thank you. Kenneth Burgin Jr.


StarStarStarStarStar TOTALLY WONDERFUL EXPERIENCE!! —    (Patient since Tue Dec 23 00:00:00 MST 2014)

TOTALLY WONDERFUL EXPERIENCE!!


StarStarStarStarStar Very friendly & very efficient! —    (Patient since Mon Oct 30 00:00:00 MDT 2017)

Very friendly & very efficient!


StarStarStarStarNo Star Everyone was friendly and efficient and met my needs! No complaints :) —    (Patient since Mon Dec 19 00:00:00 MST 2016)

Everyone was friendly and efficient and met my needs! No complaints :)


StarStarStarStarStar My experience was awesome, the doctor didn't get upset that my 5 month old was curious about everyth —    (Patient since Thu Dec 18 00:00:00 MST 2014)

My experience was awesome, the doctor didn't get upset that my 5 month old was curious about everything. She actually held her and that helped get us through the while exam (that was very good). The technician was also great, very helpful and didn't mind slowing down when my baby want during still.thank you guys for being so great with the exam and my baby.


StarStarNo StarNo StarNo Star Very disappointed with being told the practice is in-network for VSP and then finding out after the e —    (Patient since Thu Dec 18 00:00:00 MST 2014)

Very disappointed with being told the practice is in-network for VSP and then finding out after the exam that technically they are not, which meant that I had to pay $120 for the contact lense fitting and half the allowance for contact lenses. Further, it is my understanding after speaking to the associates that the charge for contact lenses is higher for in-network providers and they are usually able to make up the difference with lower pricing for out-of-network patients. This is not the way to do business and I will not be returning to this office and will purchase contacts through an in-network provider, even though I'm out $120 already.


StarStarStarStarStar They were nice, entertaining and fast. We came in as a walk in and were seen the same day. The doctor —    (Patient since Fri Dec 12 00:00:00 MST 2014)

They were nice, entertaining and fast. We came in as a walk in and were seen the same day. The doctor was excellent and the person who helped with glasses was very knowledgeable. Better than every time we've visited before!


StarStarStarNo StarNo Star Okay experience overall, although there was a feeling of rush, which in turn made me feel stressed. I —    (Patient since Mon Dec 08 00:00:00 MST 2014)

Okay experience overall, although there was a feeling of rush, which in turn made me feel stressed. I felt like my child was failing everybody because she squirmed some and didn't follow directions as quickly as the doctor would have liked. I suggest a policy of allocating an extra ten minutes to appointment times for elementary-aged children, because they will squirm...unless my kid is outside of the standard deviation behaviorally, in which case disregard this suggestion.


StarStarStarStarStar I was able to get worked in for an appointment. This was of importance to me as I am only in that par —    (Patient since Mon Dec 08 00:00:00 MST 2014)

I was able to get worked in for an appointment. This was of importance to me as I am only in that particular shopping center once a month.


StarStarStarStarStar I received a very thorough eye exam. —    (Patient since Wed Nov 08 00:00:00 MST 2017)

I received a very thorough eye exam.


StarStarStarStarStar Very quick and professional —    (Patient since Fri Feb 24 00:00:00 MST 2017)

Very quick and professional


StarStarStarStarNo Star Friendly, efficient, helpful staff. Good facility. Convenient hours. —    (Patient since Tue Jan 05 00:00:00 MST 2016)

Friendly, efficient, helpful staff. Good facility. Convenient hours.


StarStarStarStarStar Very courteous, professional, timely service. Felt welcomed from entering until leaving. —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

Very courteous, professional, timely service. Felt welcomed from entering until leaving.


StarStarStarStarStar The staff was very friendly and knowledgable. I would definitely recommend. —    (Patient since Wed May 25 00:00:00 MDT 2016)

The staff was very friendly and knowledgable. I would definitely recommend.


StarStarStarStarStar Best experience! Such great staff. I would highly recommend! —    (Patient since Mon Nov 10 00:00:00 MST 2014)

Best experience! Such great staff. I would highly recommend!


StarStarStarStarStar Dr Frick is PHENOMENAL!!! —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Dr Frick is PHENOMENAL!!!


StarStarStarStarStar I needed an eye exam in order to get a FL drivers license at the last minute before leaving the US. I —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

I needed an eye exam in order to get a FL drivers license at the last minute before leaving the US. I was scheduled and immediately given a thorough exam. In and out in less than an hour with all the paperwork I needed. Thank you!


StarStarStarStarNo Star I had a good experience however it took longer than I expected. The ladies at the front desk was very —    (Patient since Wed Oct 29 00:00:00 MDT 2014)

I had a good experience however it took longer than I expected. The ladies at the front desk was very pleasant and patient. The team overall are very professional and willing to assist customers and patients when they walk in. I really loved the patience and knowledge of Dr. Frick. I am a Rheumatoid Arthritis patient and had to have my eyes examined prior to starting a the medication, which has a side effect of effecting the eyes. Dr. Frick was knowledgeable of the medication and works with other RA patients on the same medication. She was very thorough in her exam and it made me feel good to know that I will be in good hands while on this medication. I'm glad I chose this office for my vision needs!


StarStarStarStarStar Excellent service! —    (Patient since Sat Mar 12 00:00:00 MST 2016)

Excellent service!


StarStarStarStarNo Star Great service —    (Patient since Sat Oct 24 00:00:00 MDT 2015)

Great service


StarStarStarStarStar Staff an Dr both were very friendly and welcoming. Very helpful and made sure I was very happy before —    (Patient since Tue Oct 15 00:00:00 MDT 2013)

Staff an Dr both were very friendly and welcoming. Very helpful and made sure I was very happy before I left. Very satisfied..


StarStarStarStarStar I was more than satisfied with my visit. From the moment I was greeted walking in the door, to leavin —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

I was more than satisfied with my visit. From the moment I was greeted walking in the door, to leaving, all of the staff were respectful, courteous, and happy. The thing I most appreciate is the no pressure selling when it came to purchasing the glasses. My Dr. was awesome, and explained everything in detail. I am your customer for life. Thank you, Robeta Mercer


StarStarStarStarStar Great job... Thank you —    (Patient since Wed Jul 16 00:00:00 MDT 2014)

Great job... Thank you


StarStarStarStarStar I enjoyed my visit. Wish my insurance was excited there but the special they had going on helped alot —    (Patient since Wed Jul 12 00:00:00 MDT 2017)

I enjoyed my visit. Wish my insurance was excited there but the special they had going on helped alot. Everyone was so nice and caring.Thank you.


StarStarStarStarStar Great service, competent doctor and excellent product (contacts) —    (Patient since Wed Nov 18 00:00:00 MST 2015)

Great service, competent doctor and excellent product (contacts)


StarStarStarStarNo Star Office staff and Dr were very professional —    (Patient since Fri Sep 26 00:00:00 MDT 2014)

Office staff and Dr were very professional


StarStarStarStarStar Appointment was great. Staff was knowledgeable and courteous. Wonderful experience! —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Appointment was great. Staff was knowledgeable and courteous. Wonderful experience!


StarStarStarStarStar I want to thank every one at Dr. Ted Brinker& Associates at Roosevelt they were most considerate resp —    (Patient since Sun Jul 02 00:00:00 MDT 2017)

I want to thank every one at Dr. Ted Brinker& Associates at Roosevelt they were most considerate respecting my time. The appointment was an excellent experience and I enjoyed the help in picking out my glasses, The Tiffany pair will be a true classic. Again thank you for all your assistance and an excellent eye examination. Elisabeth O'Donnell


StarStarStarStarStar Those are the nicest people. Always caring and helpful. —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

Those are the nicest people. Always caring and helpful.


StarStarStarStarStar The staff was pleasant and professional. —    (Patient since Mon Oct 02 00:00:00 MDT 2017)

The staff was pleasant and professional.


StarStarStarStarStar The Doctor was on time and did not keep me waiting. I felt at ease through the whole screening. —    (Patient since Wed Nov 21 00:00:00 MST 2012)

The Doctor was on time and did not keep me waiting. I felt at ease through the whole screening.


StarStarStarStarStar The staff were very helpful and the doctor went out of her way to meet my needs. I will definitely re —    (Patient since Tue Mar 14 00:00:00 MDT 2017)

The staff were very helpful and the doctor went out of her way to meet my needs. I will definitely recommend her to my friends.


StarStarStarStarStar Thanks Eric for taking care of me. He went above and beyond 2 days straight for me. I really apprecia —    (Patient since Sat Nov 26 00:00:00 MST 2016)

Thanks Eric for taking care of me. He went above and beyond 2 days straight for me. I really appreciate it


StarStarStarStarStar Very professional but also comfortable. —    (Patient since Wed Nov 30 00:00:00 MST 2016)

Very professional but also comfortable.


StarStarStarStarStar Every one of your team members I encountered were friendly, extremely knowledgeable of their craft an —    (Patient since Mon May 29 00:00:00 MDT 2017)

Every one of your team members I encountered were friendly, extremely knowledgeable of their craft and was THE reason I went ahead and purchased both an exam and new glasses as opposed to going down the road to NAS JAX's optometry concession. Good job!


StarStarStarStarStar Very professional and courteous. In and out in a timely manner. Visit was pleasant. As always, exceed —    (Patient since Sat Oct 07 00:00:00 MDT 2017)

Very professional and courteous. In and out in a timely manner. Visit was pleasant. As always, exceeded expectations.


StarStarStarStarStar Very thorough, courteous and professional service. —    (Patient since Mon Sep 01 00:00:00 MDT 2014)

Very thorough, courteous and professional service.


StarStarStarStarStar I've been going there for years, always a comfortable and fun experience having my eyes checked. Eve —    (Patient since Thu Jan 29 00:00:00 MST 2015)

I've been going there for years, always a comfortable and fun experience having my eyes checked. Everyone is great.


StarStarStarStarStar very professional. Liked the no-dilation procedure. Office staff was extremely accommodating when I c —    (Patient since Fri Aug 29 00:00:00 MDT 2014)

very professional. Liked the no-dilation procedure. Office staff was extremely accommodating when I called 15 minutes ahead of my appointment time, to cancel due to a family emergency. Rescheduling was a breeze. Very pleased.


StarStarStarStarStar I saw Dr Kirchner and was very pleased with his services. I discussed what I needed and he complied . —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

I saw Dr Kirchner and was very pleased with his services. I discussed what I needed and he complied . It is one of the few times I got exactly what I wanted.


StarStarStarStarStar Dr. Frick and her staff are very thorough, professional and courteous. —    (Patient since Wed Aug 27 00:00:00 MDT 2014)

Dr. Frick and her staff are very thorough, professional and courteous.


StarStarStarStarStar Very good since it was my first time having my eyes examined by an optometrist —    (Patient since Tue Aug 15 00:00:00 MDT 2017)

Very good since it was my first time having my eyes examined by an optometrist


StarStarStarStarStar By far the best visit I've ever had at this location. The optometrist actually listened to me and pa —    (Patient since Mon Mar 27 00:00:00 MDT 2017)

By far the best visit I've ever had at this location. The optometrist actually listened to me and partnered with me in my care.


StarStarStarStarStar Jessica was the bomb!!! Thanks for all the help! —    (Patient since Mon Aug 18 00:00:00 MDT 2014)

Jessica was the bomb!!! Thanks for all the help!


StarStarStarStarStar Convenient online scheduling of my exam. Friendly, efficient staff. I was seen on time with almost no —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

Convenient online scheduling of my exam. Friendly, efficient staff. I was seen on time with almost no wait. Great experience!


StarStarStarStarStar Great experience from start to finish! —    (Patient since Mon May 16 00:00:00 MDT 2016)

Great experience from start to finish!


StarStarStarStarStar the staff was very friendly and made my appointment informative and enjoyable —    (Patient since Tue Aug 12 00:00:00 MDT 2014)

the staff was very friendly and made my appointment informative and enjoyable


StarStarStarStarNo Star Very personable & helpful staff! Doctor was nice and informative as well! Great experience! —    (Patient since Tue Mar 01 00:00:00 MST 2016)

Very personable & helpful staff! Doctor was nice and informative as well! Great experience!


StarStarStarStarStar Dr. Brink was so sweet and the staff was so helpful. They were all so nice there and very welcoming a —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

Dr. Brink was so sweet and the staff was so helpful. They were all so nice there and very welcoming and pleasant. I will definitely recommend Dr. Brink to others and go back to him! :)


StarStarStarStarStar Dr Estrada was fantastic and did a very thorough exam of my eyes! The front staff also took great car —    (Patient since Thu Jun 27 00:00:00 MDT 2013)

Dr Estrada was fantastic and did a very thorough exam of my eyes! The front staff also took great care of me, and found me the best deal for ordering a year's worth of contact lenses. I've been going to this office for contacts and eye exams for 5 years, thanks!


StarStarStarStarStar They are always helpful and friendly —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

They are always helpful and friendly


StarStarStarStarStar Excellent Service —    (Patient since Tue Feb 02 00:00:00 MST 2016)

Excellent Service


StarStarStarStarNo Star The whole process took longer than I anticipated but the staff was very courteous and friendly. Overa —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

The whole process took longer than I anticipated but the staff was very courteous and friendly. Overall, a very good experience. Thank you.


StarStarStarStarStar Very professional —    (Patient since Sat Jun 14 00:00:00 MDT 2014)

Very professional


StarStarStarStarStar The staff and doctor were polite, professional, and cordial. When I arrived at the location, I was se —    (Patient since Fri Aug 07 00:00:00 MDT 2015)

The staff and doctor were polite, professional, and cordial. When I arrived at the location, I was seen promptly. The doctor was quite knowledgeable and demonstrated good problem-solving skills. The visit exceeded expectations.


StarStarStarStarNo Star A+ for Dr. Frick for the time she spent, care she took in explaining her findings. —    (Patient since Tue Aug 08 00:00:00 MDT 2017)

A+ for Dr. Frick for the time she spent, care she took in explaining her findings.


StarStarStarStarNo Star Lovely office and very nice staff —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Lovely office and very nice staff


StarNo StarNo StarNo StarNo Star The website was misleading. I was looking for an Optometrist who also sells glasses. The facility loc —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

The website was misleading. I was looking for an Optometrist who also sells glasses. The facility location picture shows a Lenscrafters storefront. I was very disappointed during my appointment to find out that Dr. Ted Brink & Associates was only sharing space with Lenscrafters but had no other affiliation with them. No one listened to what I wanted. The only thing I wanted during my initial visit was to have my eyes checked and prescription confirmed or updated with the intent that I would be getting a new pair of glasses in the near future. I was very surprised as I was checking out that they had assumed I wanted four boxes of contacts and even more surprised to find out that I would need to pay an additional $80 if I did not take the contacts.


StarStarStarStarStar Quick and professional! —    (Patient since Thu May 11 00:00:00 MDT 2017)

Quick and professional!


StarStarStarStarStar Great service, Dr. Frick was wonderful and the office staff was so helpful when choosing frames. I ha —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Great service, Dr. Frick was wonderful and the office staff was so helpful when choosing frames. I have a new optometrist!


StarStarStarStarNo Star Good doctors, Good advice, lenses a little pricey. Found them cheaper by taking frames to someone who —    (Patient since Fri Jul 28 00:00:00 MDT 2017)

Good doctors, Good advice, lenses a little pricey. Found them cheaper by taking frames to someone who specializes in just putting in lenses. The place also sold frames. i may see the doctors and get the prescriptions filled at a different place next time.


StarStarStarStarNo Star Very professional and understanding. This so far has been a good visit. The pricing structure with my —    (Patient since Sat Jun 21 00:00:00 MDT 2014)

Very professional and understanding. This so far has been a good visit. The pricing structure with my insurance wasn't the greatest but the experience and knowledge from the optometrist is priceless!


StarStarStarStarStar Everyone took their time to explain what they were doing and why, even rechecking when needed. I felt —    (Patient since Thu Jun 19 00:00:00 MDT 2014)

Everyone took their time to explain what they were doing and why, even rechecking when needed. I felt cared for and that my individual needs were addressed. Thank you!


StarStarStarStarNo Star Good customer service. Prices a lit bit high comparing with other competitors. ... —    (Patient since Wed Jul 17 00:00:00 MDT 2013)

Good customer service. Prices a lit bit high comparing with other competitors. ...


StarStarStarStarStar Everyone was friendly, efficient and they took the time to answer any questions I had. Dr. Frick, Eri —    (Patient since Mon May 29 00:00:00 MDT 2017)

Everyone was friendly, efficient and they took the time to answer any questions I had. Dr. Frick, Eric and Sam were a joy to deal with.


StarStarStarStarStar Very courteous, helpful and extremely knowledgable staff. I was treated with respect, quick service,  —    (Patient since Thu Jun 06 00:00:00 MDT 2013)

Very courteous, helpful and extremely knowledgable staff. I was treated with respect, quick service, and such professionalism. Dr.Frick is exceptional in her profession so thorough, great patient communicator and educator and caring.


StarStarStarStarStar Very good and personable associates. Asked me all the right questions and treated me fairly. Will def —    (Patient since Tue Jun 10 00:00:00 MDT 2014)

Very good and personable associates. Asked me all the right questions and treated me fairly. Will definitely be going back to this location in the future.


StarStarStarStarStar Dr. Frick was fantastic!! I did not feel rushed at all. I felt I was in very capable hands. She took  —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Dr. Frick was fantastic!! I did not feel rushed at all. I felt I was in very capable hands. She took the time to explain things.


StarStarStarStarStar Staff were great, Dr.was great,no Waiting time. Loved the test for the retina showing me a perfect pa —    (Patient since Thu May 29 00:00:00 MDT 2014)

Staff were great, Dr.was great,no Waiting time. Loved the test for the retina showing me a perfect pair of eyes!


StarStarStarStarStar very good —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

very good


StarStarStarStarStar Friendly, easy, good. Going here is a no brainer. —    (Patient since Thu Jun 11 00:00:00 MDT 2015)

Friendly, easy, good. Going here is a no brainer.


StarStarStarStarStar The staff was very courteous and extremely nice! —    (Patient since Wed May 21 00:00:00 MDT 2014)

The staff was very courteous and extremely nice!


StarStarStarStarStar The Dr. was awesome! —    (Patient since Fri May 16 00:00:00 MDT 2014)

The Dr. was awesome!


StarStarStarStarNo Star GREAT EXPERIENCE —    (Patient since Sat May 28 00:00:00 MDT 2016)

GREAT EXPERIENCE


StarStarStarNo StarNo Star The Doctor was very nice and would see her again. However the assitant was not very friendly or knowl —    (Patient since Wed May 07 00:00:00 MDT 2014)

The Doctor was very nice and would see her again. However the assitant was not very friendly or knowledgeable and communciation from front desk to assitant was poor. The assitant did not seem like she knew what she was doing, she might have been new, however her customer service skills were lacking. I came in with insurance which my contact lense fit was $55 for copay. However when I checked out I owed over $100 since I had to pay 90% of contact lense fit, explaination was i had a "premium fit". I was upset since I brought in my previous persceiption and no one stated i had to do a premium fit. When I questioned why i had to have a premium fit I was told "You have an astingmatism and you would have paid this last year" I was pretty floored with her response especially since I just received this eye insurance and have NEVER been to lenscrafters and was a new patient. I responded to her with this and then she responded "well its your insurance". I basiclly got the "Ohwel, not our problem". Its not that big of a deal its just the way it was handled, no apology or anything, I should have been told when I checked in at some point especailly since I brough my contact perscription, type and filled out on form I have a astingamtism. I have been wearing contacts since I was 13, Im now 34, I have never had a "premium fit" and have had a astingmatism since I was a teenager. this may very well be a insurance thing but could have been handled better!


StarNo StarNo StarNo StarNo Star The Dr. Was wonderful!! I did get charged "professional" fees of $158.00 that insurance wouldn't cov —    (Patient since Fri Feb 08 00:00:00 MST 2013)

The Dr. Was wonderful!! I did get charged "professional" fees of $158.00 that insurance wouldn't cover and the staff did not provide a itemized receipt to show exactly what the "professional" fee was so now I cannot be reimbursed for it by my insurance. Also my appointment was at 12:30pm and my husband and I left at 3:30pm. Needless to say I will not be returning.


StarStarStarStarNo Star The staff was pleasant. —    (Patient since Sat Feb 27 00:00:00 MST 2016)

The staff was pleasant.


StarStarStarStarStar They are always friendly and helpful —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

They are always friendly and helpful


StarStarStarStarStar As always, outstanding customer service. Friendly staff. Glasses are overpriced. You can get your eye —    (Patient since Wed May 10 00:00:00 MDT 2017)

As always, outstanding customer service. Friendly staff. Glasses are overpriced. You can get your eye exam and go on ZenniOptical website and get glasses or sunglasses for a quarter of the price. Ordered 2 pair of progressive glasses with all the bells and whistles and 2 pair of progressive sunglasses with mirrored lenses and all the bells and whistles for less than one pair at Lenscrafters. Definitely recommend eye exams but save your money and get your glasses online.


StarStarStarStarStar very knowledgeable of the insurance I used. Very courteous and attentive to my needs. —    (Patient since Fri May 08 00:00:00 MDT 2015)

very knowledgeable of the insurance I used. Very courteous and attentive to my needs.


StarStarStarStarNo Star It was great. Contacts hurt and they take forever if you have no idea what you're doing. Everybody w —    (Patient since Thu Dec 03 00:00:00 MST 2015)

It was great. Contacts hurt and they take forever if you have no idea what you're doing. Everybody was very helpful and gave me a lot of information.


StarStarStarStarStar Outstanding! From the minute I entered the door, until I left the building! I have been wearing glass —    (Patient since Mon Mar 06 00:00:00 MST 2017)

Outstanding! From the minute I entered the door, until I left the building! I have been wearing glasses for 25 years and have never had such a pleasant experience! Thank you Caroline and Dr. Frick, you two are amazing!


StarStarStarStarStar Everyone was so nice. Ive never had my eyes extam before. The staff was very polite and informative! —    (Patient since Mon Apr 28 00:00:00 MDT 2014)

Everyone was so nice. Ive never had my eyes extam before. The staff was very polite and informative!


StarStarStarStarStar Great visit. Knowledgeable staff. Glasses finished same day. —    (Patient since Fri Apr 25 00:00:00 MDT 2014)

Great visit. Knowledgeable staff. Glasses finished same day.


StarStarNo StarNo StarNo Star it took 30 days to get my glasses back. there was nothing special about them I was told they got hung —    (Patient since Fri Mar 28 00:00:00 MDT 2014)

it took 30 days to get my glasses back. there was nothing special about them I was told they got hung up in the plant in the quality control area and no one ever followed up on them until I called to inquire on them.


StarNo StarNo StarNo StarNo Star I came in for a routine eye exam after surgery. The only thing that was done different was Dr. Frick  —    (Patient since Tue Jan 15 00:00:00 MST 2013)

I came in for a routine eye exam after surgery. The only thing that was done different was Dr. Frick said that pressure was a little high. She put some drops into my eyes to check the pressure. I asked what was the pressure and it was in range of that which is considered normal. They wanted to refer me to another office for additional testing. I am planning to go to an ophthalmologist for free screening. My question is why was I charge $140 plus dollars and a medical claims was made to my insurance for $210.00. I received trial samples of contacts and the routine check plus the additional check with some drops.


StarStarStarStarStar I had a very good experience during my eye exam and glasses fitting. The staff are professional, curi —    (Patient since Thu Nov 17 00:00:00 MST 2016)

I had a very good experience during my eye exam and glasses fitting. The staff are professional, curious and efficient. Dr. Frick was knowledgeable, proficient and pleasant. Sam was very patient as I took for ever to decide on glasses. He offered great advice and information. I will definitely be going back!


StarStarStarStarStar Vistitation was wonderful it was my first time —    (Patient since Fri Apr 18 00:00:00 MDT 2014)

Vistitation was wonderful it was my first time


StarStarStarStarStar ...... —    (Patient since Sat Apr 12 00:00:00 MDT 2014)

......


StarStarStarStarStar Went to get eyes checked and check it contacts for first time. Dr Frick was amazing. Very thorough, p —    (Patient since Wed Dec 21 00:00:00 MST 2016)

Went to get eyes checked and check it contacts for first time. Dr Frick was amazing. Very thorough, professional and informational.


StarStarNo StarNo StarNo Star The exam itself was fine, but the front desk was disorganized and unfocused. When I approach a desk I —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

The exam itself was fine, but the front desk was disorganized and unfocused. When I approach a desk I have an expectation that personal conversations will stop and I will be greeted. However, the ladies spent several minutes wrapping up their conversation and then greeted me. Then on check out they kept getting interrupted by another worker who was looking for a piece of paper. The actual exam was 30-45 minutes, I was there 1.5 hours.


StarStarStarStarNo Star While at first walking in the office I was not pleased with the attitude I received it did improved l —    (Patient since Sat Nov 26 00:00:00 MST 2016)

While at first walking in the office I was not pleased with the attitude I received it did improved later after I was done. I was generally satisfied.


StarStarStarStarStar No complaints. Staff was courteous and helpful. Service was quick. —    (Patient since Sat Mar 29 00:00:00 MDT 2014)

No complaints. Staff was courteous and helpful. Service was quick.


StarStarStarStarStar Staff was very nice and the doctor excellent. —    (Patient since Mon Sep 05 00:00:00 MDT 2016)

Staff was very nice and the doctor excellent.


StarStarStarStarStar The doctor on duty was great. —    (Patient since Sat Dec 29 00:00:00 MST 2012)

The doctor on duty was great.


StarStarStarStarStar Had a very pleasant, rapid and felt very well taken care of. All my questions were answered and was m —    (Patient since Sat Mar 22 00:00:00 MDT 2014)

Had a very pleasant, rapid and felt very well taken care of. All my questions were answered and was made to feel very comfortable. Great experience!


StarStarStarStarStar Made me feel comfortable with trying contact lens for the first time! Thanks!! —    (Patient since Thu Mar 20 00:00:00 MDT 2014)

Made me feel comfortable with trying contact lens for the first time! Thanks!!


StarStarStarNo StarNo Star In the past service has been much better than it was this last time. The office staff seemed rushed a —    (Patient since Wed Aug 16 00:00:00 MDT 2017)

In the past service has been much better than it was this last time. The office staff seemed rushed and unconcerned.


StarStarStarStarNo Star My visit with Dr. Fricke was excellent. She is great. My problem is with LensCrafters. This visit was —    (Patient since Wed Nov 27 00:00:00 MST 2013)

My visit with Dr. Fricke was excellent. She is great. My problem is with LensCrafters. This visit was for follow-up after cataract surgery. I had no idea that LensCrafters was not a medicare provider. Medicare furnishes a pair of glasses and lenses after surgery. However this did not happen. I am disappointed that they do not make it known with a sign or something in the shop that they do not provide this service to Medicare beneficiaries. The people were great. The policy is bad.


StarStarStarStarStar It was great to see my eye doctor again.I'm happy to see that my eyes are still in her hands... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

It was great to see my eye doctor again.I'm happy to see that my eyes are still in her hands...


StarStarStarStarStar Well lit and organized displays, prompt courteous service —    (Patient since Tue Mar 05 00:00:00 MST 2013)

Well lit and organized displays, prompt courteous service


StarStarStarStarStar Everything went smooth and by the numbers. Appointment was on time. The entire staff is courteous and —    (Patient since Wed Mar 12 00:00:00 MDT 2014)

Everything went smooth and by the numbers. Appointment was on time. The entire staff is courteous and friendly, very professional and personable. Highly recommend this location. They do things right and are a model for others to follow.


StarStarStarNo StarNo Star My visit to Dr. Brink and Associates was ok. I had never been to a vision doctor before and I felt ev —    (Patient since Sat Mar 14 00:00:00 MDT 2015)

My visit to Dr. Brink and Associates was ok. I had never been to a vision doctor before and I felt everything was a bit rushed with me being a first time customer but all in all It was an ok experience. The reps were nice and courteous.


StarStarStarStarStar It was a really nice atmosphere. The staff was nice. —    (Patient since Sat Mar 08 00:00:00 MST 2014)

It was a really nice atmosphere. The staff was nice.


StarStarStarStarStar I have been using Dr.Ted Brink & Associates for a number of years now. I have found the Dr.'s Office —    (Patient since Mon Nov 24 00:00:00 MST 2014)

I have been using Dr.Ted Brink & Associates for a number of years now. I have found the Dr.'s Office and the people at the front desk to be very good in service.


StarStarStarStarStar Excellence service. —    (Patient since Fri Feb 21 00:00:00 MST 2014)

Excellence service.


StarStarStarNo StarNo Star The technician was not knowledgeable about the frames that I chose or how to utilize the machine that —    (Patient since Mon Jul 10 00:00:00 MDT 2017)

The technician was not knowledgeable about the frames that I chose or how to utilize the machine that she was using to fit my glasses.


StarStarStarStarNo Star Very friendly, courteous, staff. Dr not in a rush, offered options regarding my treatment. —    (Patient since Sat Oct 03 00:00:00 MDT 2015)

Very friendly, courteous, staff. Dr not in a rush, offered options regarding my treatment.


StarStarStarStarStar Had a great eye exam by a young lady dr. Dr. Frisch or something like that. The whole team is top not —    (Patient since Mon Jan 26 00:00:00 MST 2015)

Had a great eye exam by a young lady dr. Dr. Frisch or something like that. The whole team is top notch. Three years in a row. You must be doing something right.


StarStarStarStarStar Dr. Frick was excellent. I was concerned about some vision problems I was having and she took the tim —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Dr. Frick was excellent. I was concerned about some vision problems I was having and she took the time to thoroughly explain what was happening and then show me on the actual pictures of my eyes. She even drew a diagram to explain how bifocals work and broke the news that my eyes are aging gently :) Check in staff and doctor's assistant were prompt, courteous and professional. Highly recommend this doctor/office.


StarStarStarStarStar Quick and easy. First eye exam for my seven year old and the staff was great. Very attentive and non  —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

Quick and easy. First eye exam for my seven year old and the staff was great. Very attentive and non threatening, meaning, they made sure he was comfortable, as well as being patient with him and his playfulness.


StarStarStarNo StarNo Star They ordered me the wrong contacts! I ordered colorblends hazel not plain hazel. I just have not had  —    (Patient since Fri Jan 27 00:00:00 MST 2017)

They ordered me the wrong contacts! I ordered colorblends hazel not plain hazel. I just have not had a chance to take them back, but I will try to call tomorrow.


StarStarStarStarNo Star it was a pleasant visit and I was out quickly. —    (Patient since Tue Jan 21 00:00:00 MST 2014)

it was a pleasant visit and I was out quickly.


StarStarStarStarStar I was well pleased with the customer service from the staff. The doctor really explain everything in  —    (Patient since Sat Apr 23 00:00:00 MDT 2016)

I was well pleased with the customer service from the staff. The doctor really explain everything in such details. I have already recommended friends and family to visit. Thanks for such a wonderful experience!


StarStarStarStarStar Everyone at this location was helpful, accommodating, and friendly. They worked with me to get my pre —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

Everyone at this location was helpful, accommodating, and friendly. They worked with me to get my prescription for glasses adjusted.


StarStarStarStarStar Everyone thorough and professional. Helpful, pleasant and quick! Thank-you —    (Patient since Wed Jan 15 00:00:00 MST 2014)

Everyone thorough and professional. Helpful, pleasant and quick! Thank-you


StarStarStarStarStar I had an excellent appointment at Dr. Ted Brinks&Associates. I didn't wait, staff was friendly and k —    (Patient since Wed Nov 18 00:00:00 MST 2015)

I had an excellent appointment at Dr. Ted Brinks&Associates. I didn't wait, staff was friendly and knowledgeable. I would recommend this eye professional business.


StarStarStarNo StarNo Star The prep person was great. Got my tests done first time. Dr. was ok. Not much personality. Contacts p —    (Patient since Wed Jan 15 00:00:00 MST 2014)

The prep person was great. Got my tests done first time. Dr. was ok. Not much personality. Contacts provided seem fine.


StarStarStarStarNo Star Friendly and knowledgeable, they took care of my issues correctly the first time, I feel good knowing —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Friendly and knowledgeable, they took care of my issues correctly the first time, I feel good knowing the staff is confident in their jobs.


StarStarStarStarStar Dr Fink was very excellent and through. —    (Patient since Sat Feb 25 00:00:00 MST 2017)

Dr Fink was very excellent and through.


StarStarStarStarStar Great service by all. Exam and OptiMap found issues that a regular would not have. I would highly rec —    (Patient since Mon Jan 06 00:00:00 MST 2014)

Great service by all. Exam and OptiMap found issues that a regular would not have. I would highly recommend.


StarStarStarStarStar They were great! very quick to see me and very friendly and helpful! —    (Patient since Sat Jan 04 00:00:00 MST 2014)

They were great! very quick to see me and very friendly and helpful!


StarStarStarStarStar Best most comfortable experience yet —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Best most comfortable experience yet


StarStarStarStarStar My visit was great. Everyone was very nice and helpful. You do need more seating for patients waiting —    (Patient since Mon Oct 31 00:00:00 MDT 2016)

My visit was great. Everyone was very nice and helpful. You do need more seating for patients waiting.


StarStarStarStarStar I appreciate the professionalism of everyone at the facility, not only was everyone polite and very h —    (Patient since Sun Jul 02 00:00:00 MDT 2017)

I appreciate the professionalism of everyone at the facility, not only was everyone polite and very helpful they also helped resolve an insurance issue... The exam was done in a very quick and through manner, with all my questions being answered. The Doctor was excellent taking the time to understand my medical history, during the exam I was asked repeatedly if I had any questions, I appreciate that. I would highly recommend this office and staff to anyone needing an eye exam and obtaining glasses. EPODonnell


StarStarStarStarStar The total eye examine took only one hour. I had the right eye dilated due to a cobweb type vision in  —    (Patient since Sat Dec 14 00:00:00 MST 2013)

The total eye examine took only one hour. I had the right eye dilated due to a cobweb type vision in the peripheral. Dr. Turner throughly examined the eye and comforted my concerns. She suggested I have the eye evaluated again in one month, but educated me on what to beware of in the meantime and not to wait if any of those symptoms appeared. She was extremely patient and concerned. I was very pleased with the treatment I received.


StarStarStarStarStar Dr.Frick was extremly professional and kind. She explained everything to me to the point where I unde —    (Patient since Fri Dec 06 00:00:00 MST 2013)

Dr.Frick was extremly professional and kind. She explained everything to me to the point where I understood the process.


StarStarStarStarNo Star I was very happy with the service I recieved. —    (Patient since Tue Nov 12 00:00:00 MST 2013)

I was very happy with the service I recieved.


StarStarStarStarStar All personnel were courteous and professional. Wait time was acceptable. Doctor was very thorough in  —    (Patient since Wed Nov 27 00:00:00 MST 2013)

All personnel were courteous and professional. Wait time was acceptable. Doctor was very thorough in her examination and clear with the explanation of the condition of my eyes and what follow-up I needed.


StarStarStarStarStar It was a great experience. Thanks. —    (Patient since Wed Nov 27 00:00:00 MST 2013)

It was a great experience. Thanks.


StarStarStarStarStar Very friendly staff. Also very helpful when choosing my frames. —    (Patient since Sat Nov 23 00:00:00 MST 2013)

Very friendly staff. Also very helpful when choosing my frames.


StarStarStarStarStar Dr. Susan Frick and all the staff were wonderful. They were welcoming, professional, friendly and I f —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Dr. Susan Frick and all the staff were wonderful. They were welcoming, professional, friendly and I felt like they really cared. Dr Frick was so engaging and answered all my concerns, even before I could ask them! It is so easy to score them "Excellent".


StarStarStarStarStar Wonderful and painless! —    (Patient since Thu Nov 14 00:00:00 MST 2013)

Wonderful and painless!


StarStarStarStarStar Fast and friendly service. —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

Fast and friendly service.


StarStarStarStarStar Eye examinations are so high-tech. It's easy and fast. —    (Patient since Mon Nov 20 00:00:00 MST 2017)

Eye examinations are so high-tech. It's easy and fast.


StarStarStarStarStar Very friendly and helpful staff. Doctor was excellent and informative. —    (Patient since Fri Nov 01 00:00:00 MDT 2013)

Very friendly and helpful staff. Doctor was excellent and informative.


StarStarStarStarNo Star excellent service , knowledgeable staff. quick and efficient. —    (Patient since Mon Oct 28 00:00:00 MDT 2013)

excellent service , knowledgeable staff. quick and efficient.


StarStarStarStarStar Very knowledgeable, helpful staff. The exam was quick and thorough, and Dr. Frick made and effort to  —    (Patient since Mon Oct 14 00:00:00 MDT 2013)

Very knowledgeable, helpful staff. The exam was quick and thorough, and Dr. Frick made and effort to explain everything she was looking at on the computer screen. Overall, I am very satisfied and will certainly return in the future.


StarStarStarNo StarNo Star my appointment was 45 minutes late —    (Patient since Fri Feb 24 00:00:00 MST 2017)

my appointment was 45 minutes late


StarStarStarStarStar My appointment was with Susan Frick, DO. She was pleasant, informative, and professional. I was very  —    (Patient since Sat Oct 05 00:00:00 MDT 2013)

My appointment was with Susan Frick, DO. She was pleasant, informative, and professional. I was very impressed.


StarStarStarStarNo Star Very nice staff —    (Patient since Fri Sep 27 00:00:00 MDT 2013)

Very nice staff


StarStarStarNo StarNo Star The Dr I saw and the lady that helped me with contacts and financing were excellent, but the two girl —    (Patient since Sat Sep 28 00:00:00 MDT 2013)

The Dr I saw and the lady that helped me with contacts and financing were excellent, but the two girls running the front desk are very unorganized and unprofessional. They didn't know what they were supposed to do or what room I was supposed to be in and I had to wait over an hour just to see the doctor because they didn't know what was going on. They also complained multiple times about having to be there on a Saturday and their work hours which was unprofessional. I'm not sure if I will return given my experience with them and the wait time.


StarStarStarStarStar The staff were very personable and helpful. The Doctor was very nice and performed comprehensive test —    (Patient since Sun Oct 02 00:00:00 MDT 2016)

The staff were very personable and helpful. The Doctor was very nice and performed comprehensive testing. I did the retinal exam and found I had a scar leaving a thin spot which could cause me to have quick changes in my vision. The Doctor let me know if anything changed with that eye I was to notify them immediately. I wouldn't have known if not for this optometrist what could happen and what to do. I am very happy with the service.


StarNo StarNo StarNo StarNo Star The care was outstanding. Doctor superb. Timeliness perfect. Then I was charged $374 for the exam and —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

The care was outstanding. Doctor superb. Timeliness perfect. Then I was charged $374 for the exam and trial contacts, a visit which normally costs $179, a visit which is listed in their online flyer as being $99. I could not ask for a better doctor, nicer staff, or worse rip-off. The medical and business sides of the house are at odds with each other -- don't let your paycheck get caught in the crossfire.


StarStarStarStarStar ENTIRE STAFF WAS OFF THE CHARTS FANTASTIC! BEST CONTACT LENS PRESCRIPTION I'VE EVER HAD. —    (Patient since Tue Dec 23 00:00:00 MST 2014)

ENTIRE STAFF WAS OFF THE CHARTS FANTASTIC! BEST CONTACT LENS PRESCRIPTION I'VE EVER HAD.


StarStarStarStarStar I really like Dr. Brink and would recommend him to all of my friends. —    (Patient since Sun Nov 13 00:00:00 MST 2016)

I really like Dr. Brink and would recommend him to all of my friends.


StarStarStarStarStar Very friendly, short wait time, and the issues with my eyes were detected and resolved! —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

Very friendly, short wait time, and the issues with my eyes were detected and resolved!


StarStarStarStarStar Quick, convenient, competent. Friendly, knowledgable staff. —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

Quick, convenient, competent. Friendly, knowledgable staff.


StarStarStarStarNo Star I had a Very Pleasant visit at this office. I would, and have, recommend your services to my coworker —    (Patient since Mon Aug 19 00:00:00 MDT 2013)

I had a Very Pleasant visit at this office. I would, and have, recommend your services to my coworkers, family and friends.


StarStarStarStarStar Very professional staff provided outstanding service. Highly recommended!! —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

Very professional staff provided outstanding service. Highly recommended!!


StarStarStarStarNo Star It was mostly great.. The staff was very friendly and I like Dr. Abbotobad's manner very mush.. Howe —    (Patient since Mon Jul 29 00:00:00 MDT 2013)

It was mostly great.. The staff was very friendly and I like Dr. Abbotobad's manner very mush.. However, on the day of my service I specifically requested a 1-month supply of daily lenses and when I finally went back to pick-up my boxes(which took about twice as long as I'm used to) they weren't there and I was informed none had been ordered and I would have to pay an additional $55 for them. I was under the impression from my visit that I was getting them for the original $206 I spent. Also, the staff member who fitted me told me that if I had the lenses sent to the Dr.'s office they would take care of the rebate.. this was not done. The staff were happy to order the boxes and process my rebate but no one ever apologized for the mistake(not even the original employee who was there). They were still friendly and made chit-chat but never said "I'm Sorry." I work in the service industry and that is always the first step... even if you know you didn't mess up.. Before I went back I would rate it 8.9... after.. 6.5 just for the lapse in service.. My recommendation rating(10) is based on my liking Dr. Abattobad so much..


StarStarStarStarStar The customer service was awesome ! —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

The customer service was awesome !


StarStarStarStarStar Dr. T was professional and went out of his way to help me understand what was really going on with my —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

Dr. T was professional and went out of his way to help me understand what was really going on with my eyeballs. I'm 28 and had never worn any sort of corrective lens, so I had no idea what I was getting into. Now, not only can I see, but I can even explain to people what was causing me to be unable to see before. Very impressed.


StarStarStarStarStar Very professional office environment. The doctor and staff were friendly and efficient. This was by f —    (Patient since Fri Aug 02 00:00:00 MDT 2013)

Very professional office environment. The doctor and staff were friendly and efficient. This was by far my best eye doctor experience. Thanks for your assistance and great customer service.


StarStarStarStarStar Very helpful and professional —    (Patient since Wed Sep 27 00:00:00 MDT 2017)

Very helpful and professional


StarStarStarStarStar Very person to person,,, I was very comfortable with th doctor... He explained every part of the exam —    (Patient since Sat Jul 27 00:00:00 MDT 2013)

Very person to person,,, I was very comfortable with th doctor... He explained every part of the exam as it proceeded...


StarStarStarStarNo Star Everyone is always pleasant & great to work with. Dr. Tabatabai is always professional & kind. He sho —    (Patient since Sat Jul 27 00:00:00 MDT 2013)

Everyone is always pleasant & great to work with. Dr. Tabatabai is always professional & kind. He shows that he truly cares about his patients. Always a pleasure!!! I am happy with the service I receive each and every time.


StarStarStarStarStar Very thorough exam. Friendly and informative. —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

Very thorough exam. Friendly and informative.


StarStarStarStarNo Star Good visit, very friendly. —    (Patient since Sat Jul 13 00:00:00 MDT 2013)

Good visit, very friendly.


StarNo StarNo StarNo StarNo Star I feel that I was rushed thru,... —    (Patient since Sat Jun 29 00:00:00 MDT 2013)

I feel that I was rushed thru, the contacts I was given are too strong causing me to wear my reading glasses over them to see at a distance and I have had a headache since I started wearing them last Saturday. I do not have a chance to call the office until this Saturday as your hours of operation conflict with my work hours. I understand my eyes may have gotten worse since last years exam but now I'm wearing a different strength in each eye and my vision is far from clear at this time.


StarStarStarStarStar Optometrist--fantastic exam, great... —    (Patient since Fri Mar 13 00:00:00 MDT 2015)

Optometrist--fantastic exam, great communication and gave a forward look at the development of contact lenses and what innovations will most likely be in place one year from now. Very personable and enjoyed speaking with him. LOVE the ocular mapping. The lens crafter staff is enjoyable, if a bit pushy in trying to sell glasses, but that is their role. Also appreciate that I don't have to wait long.