Bethesda Vision Care
Dr. Michael Berenhaus
446
Reviews
I have been a patient at Bethesda Vision Care (BVC) for several years. Because I have keratoconus, being monitored and regular treatment is critical to my ability to achieve the best vision possible. Dr. Katchuk has literally restored my quality of life through his diagnosis of my condition and ongoing care. The staff at BVC are courteous, professional and knowledgeable. I am definitely pleased after every visit.
Feb 21, 2022
Very happy with my exam and other service. Professional, helpful, explained everything.
Feb 21, 2022
Always a pleasure when going to an appointment with you
Feb 16, 2022
I had a very good experience during my eye exam and when choosing new glasses.
Feb 14, 2022
Dr. Berenhaus is the reason that I am still with Vision Care.
Feb 12, 2022
The staff at Bethesda Vision Care are the Best, from the front desk staff, to the doctors, to the people fitting frames.
Feb 10, 2022
Excellent optometrists and staff, and they offer high quality frames and lenses and reasonable prices. They accept VSP and Care Credit, which is so helpful.
Feb 9, 2022
This my fourth visit for to check up my vision at Bethesda Vision Care. I am very pleased with the attention given by Doctor Gregory Lawrence and the personal in the office.
Feb 8, 2022
I’ve been getting my eyes checked here annually for over twenty years as well as purchasing eyeglasses. I have always been pleased by the professionalism and service. It is a particular delight to work with Gary who helps select and adjust the eyeglasses you have chosen from the wide array of glasses.
Feb 7, 2022
Dr. Katchuk and the team at Bethesda Vision Care always provide the best services given their knowledge and expertise of extraordinary eye care. I can't recommend them enough.
Jan 20, 2022
Many thanks to Dr. Gregory Katchuck for his ongoing careful observations.
Jan 20, 2022
Great experience. Everyone here is professional, friendly, and helpful. The exam is thorough and the doctor listened to my concerns and answered all my questions. The staff are pros at finding glasses that are flattering and match your personality.
Jan 19, 2022
Wonderful Team. I have been going to them since I was a young single man. Now we are three generations that see them.
Dec 31, 2021
The doctor appeared to indicate that there was something wrong with my vision and that I needed another test. Due to the fact he works 1 day a week, I could not get an appointment for 6 weeks. The Dr. refused my request for additional information about what could be wrong with my vision and now I am supposed to wait 6 weeks for an answer. I do not think this is an effective way to communicate with patients.
Dec 30, 2021
The staff is so helpful and friendly. The frames selection is excellent. And the eye exams are thorough. This place is a treasure.
Dec 30, 2021
Excellent service, as usual! I have been seeing Dr. Berenhaus for over thirty years, and it is still worth it, even driving over from Fairfax, VA. Thanks again, and Happy Holidays!
Dec 16, 2021
In the past, I'd received superlative service from Bethesda Vision Care. The most recent transaction was marred by several things: (1) I thought that the price for 4 prescriptions I'd ordered including one pair of computer bifocals (no lenses for any of the four) was high (over $1,300 out of pocket, even after discounts and insurance); (2) Three of the four pairs of lenses arrived pretty much on time, but the 4th was delayed about 2 weeks; (3) When that 4th pair finally arrived (the bifocals), they showed me that it wasn't done properly and said they had to send it back to be redone. The replacement arrived approximately 17 days later, but I had to call the office to learn that the 4th pair had arrived. I will continue to use Bethesda Vision Care, but this transaction left me disappointed.
Dec 16, 2021
Always a pleasure to work with Bethesda Vision Care. You get the feeling that they genuinely care about maintaining eye health and improving your vision.
Nov 30, 2021
I've been working with Dr. Levy for many years and he is excellent--competent, friendly and professional.
Nov 23, 2021
Always thoughtful and helpful admin staff and technicians ...Dr. Ketchuck is a true professional who is also able to clearly explain my unique circumstances. Very helpful.
Nov 22, 2021
I was exceptionally pleased with my eye appointment with Dr. Katchuk. We discussed my lens prescription, dry eye problems, and certain other eye-related matters in an unrushed, informative manner. I feel totally comfortable and grateful that I have a professional with his knowledge and sensitivity watching over my eyesight.
Nov 18, 2021
Very happy with my exam from Dr Levy.
Nov 18, 2021
Wonderful experience and my family will be repeat customers/ patients!
Nov 8, 2021
Generally satisfied. One of the four lens prescriptions that I had ordered wasn't ready (on back order) due to supply chain issues beyond Bethesda Vision Care's control. I was charged almost $1,400 for the prescriptions (after insurance and discounts), which strikes me as high, since the order did not include new frames. But I have no proof that this was excessive because I didn't obtain price quotes from others.
Nov 4, 2021
Quick, efficient, and careful about you and your health. Can't ask for more.
Nov 1, 2021
Wonderful service, great Zeis lenses, timely phone calls for pickup. Expensive, but a superior product than Four Eyes, which I had used for years. Mike
Oct 23, 2021
I have been going to Bethesda Vision Care for several years and have been very happy with the care I have received!
Oct 15, 2021
I got one of my gas-permeable lenses stuck in my eye and called Bethesda Vision Care after two days of trying unsuccessfully to remove it myself. I got an appointment that afternoon, and Dr. Lawrence took care of the problem and even gave me a coupon to purchase an eye-moisturizing gel. I am pleased to have professionals caring for my eyesight.
Oct 8, 2021
I appreciate the professionalism shown each time I visit the office.
Oct 2, 2021
I m always feel I m getting the best service n everyone is so nice n I feel very comfortable when I come in. This was my first time meeting Dr. Katchuk who came highly recommended and of course Gary whom I have known since he started n one of my favorite people. I was very satisfied
Oct 1, 2021
I highly recommend Bethesda Vision Care to ensure your eye health is maintained throughout your life and your contact lens and glasses are high quality and provide excellent eye sight. I have been going to Bethesda Vision Care (BVC) since I relocated to Montgomery County, Maryland. I continue to receive excellent service from the Optometrist, whether Dr. Berenhaus, who has been my primary vision expert to Dr. Lawrence, to the helpful, knowledgeable on contact lens, glasses and having healthy eyes to continue to protect my eye sight, to the informed people who help me to pick attractive eye glass frames every time to the administrative support people who set up appointments, and do the initial intake services.
Oct 1, 2021
The doctor and tech were great, but several staff were not wearing their masks and I did not feel safe.
Sep 22, 2021
Everyone so helpful and friendly. Excellent care. Could not have been better taken care off. Thank you!
Sep 15, 2021
Staff are helpful and selection of frames a great bonus. I recommend the eye doctors to my friends and anyone that is in need. Love working with Gary he is honest about what really works with colors and shapes of frames for my face. Been using Bethesda Vision Care for over 20 years!
Sep 2, 2021
I can't imagine a better eye care annual appointment . . . Dr. Kachuk provided careful explanations of my lens prescriptions, and was sensitive to my reticence to buy progressive lenses as back-ups to my contact lenses. Fabulous!
Aug 28, 2021
I’m patient for many years and I will continue to visit Bethesda Vision Care as needed. Their staff is friendly, courteous and knowledgeable. No extra fees like many other places, they really work with patients and kids in general. Both physicians are great with lots of experience. Definitely recommended Bethesda Vision care if you are seeking for the best Optometrist.
Aug 27, 2021
I was very impressed by the service at Bethesda Vision Care; it was attentive, helpful and very professional. Dr Greg Lawrence has a friendly manner, talks through the options and got me fitted with contact lenses quickly and efficiently.
Aug 25, 2021
The staff is always very cordial and professional. I felt very welcome and everyone went the extra mile to be sure that I understood the purpose of the various eye examinations and that I was comfortable. Dr. Levy, who has always taken outstanding care of my eyes, also provides amazing eyeglass selection advice. I very highly recommend Bethesda Vision Care for exceptional service and a very warm reception!
Aug 23, 2021
The young lady that did the preliminaries, the doctor that performed the test and Gary that fitted me for the glasses offered very excellent services and this is why I keep coming back. Best Regards
Aug 19, 2021
Very helpful and friendly staff. All my questions were answered and facility was very clean and well managed.
Aug 5, 2021
Dr. Katchuk has been taking care of my vision for over 15 years and I now trust him with my whole family.
Aug 1, 2021
Had a delightful experience getting my eyes examined. I arrived early and they saw me about 10 minutes before my originally scheduled appointment which only took about 20 minutes total. The staff was friendly, informative, and incredibly efficient. This is a unique place indeed. I am grateful to Dr. Katchuk for the conscientious practice he has developed and hope they will be around for many years to come.
Jul 22, 2021
Dr. Levy is great, I definitely have the right prescription. And I'm confident that my eyes are healthy. And the people that help me select my frames do a great job too. Making sure I got glasses that suited my face and were within my budget.
Jul 16, 2021
Excellent care, no waiting, friendly and helpful staff. Been going there for years and will continue to.
Jul 12, 2021
I have been going to Bethesda Vision Care for over 20 years. The staff is so nice and the doctors are knowledgeable and professional. I would never go anywhere else.
Jul 10, 2021
Always outstanding service and excellent patient care.
Jul 1, 2021
Great place! I’ve been seeing Dr. Katchuk for years and he’s awesome. I even had a weekend concern and he was quick to return my call. I really love their office!
Jun 28, 2021
After not seeing a number of Doctors during COVID i am now making the tour now. It is striking how competent, friendly, understanding, patient and calm the staff/optometrist are at Bethesda Vision Care. They are there for the patients. Let me tell you that has definitely NOT been the case with a number of other doctors I have visited recently.
Jun 26, 2021
I have been going to Bethesda Vision Care for many years and could not be happier with the care and professionalism at every visit. Dr. Katchuk is top-notch. He is always up-to-date on the latest research, has excellent practical recommendations and is thoughtful about what will work best for me.
Jun 23, 2021
Great first time experience!
Jun 17, 2021
Quality care from a quality organization!
Jun 14, 2021
I have been going to Bethesda Vision Care for 20 years. Dr. Katchuk has tended to everyone in my family with great care. The staff is great too.
Jun 9, 2021
Dr Katchuk is a miracle worker. As a person with a very complex set of vision issues he was able to get me in lenses that work and are safe for me. The entire staff is professional and supportive. Thanks to all.
May 28, 2021
Love this practice! Friendly, knowledgeable, professional, thorough exam.
May 26, 2021
I don't live particularly close to Bethesda, but travel to this office because of the exceptional care that I receive here. The staff and initial workflow are efficient and the care from providers is thorough. The doctors also take the time to answer any questions that I have or just provide general information about eye health. I highly recommend this practice!
May 19, 2021
Dr. K is always a pleasure - he takes time to explain everything and the office staff is terrific!
May 15, 2021
Bethesda Vision Care balances efficiency with warmth. The fact that the office is what previously must have been a single-family dwelling makes it cozy and homey. The staff is always polite and helpful. I have seen multiple doctors there and liked them all. On my last visit, the staff were very COVID-safe, with temperature checks at the door, pre-visit questionnaires about symptoms, masks usage, and thorough sanitizing of equipment.
May 8, 2021
Even though my aging sight was easy to accommodate over 30 years, the wonderful staff at Bethesda Vision Care showed me what I've been missing. Not only were they personable, knowledgeable and equipped with wonderful tools, they spent the time with me to explain and answer all my questions. An appointment at the end of the day used to always involve a wait as earlier appointments ran long, but the mine was spot on time. They welcomed me right away and didn't hurry my out at the end. Why did I wait so long to see the details of life?
May 5, 2021
ALWAYS RECEIVE GREAT SERVICE, HAVE BEEN GOING TO DR. LEVI FOR OVER 6YRS
May 5, 2021
I made an appointment with Dr. Lawrence, since my doctor wasn’t available until June. He was excellent...answered all questions, took appropriate time, and was personable. I will request him again.
May 1, 2021
Dr Laurence was friendly and professional.
Apr 30, 2021
Fantastic service!!!!!!!!!!!!!!!!!!!!!
Apr 26, 2021
Great place! Very nice people! Everyone very professional in what they do during your visit! 5 Stars!
Apr 25, 2021
I have been a patient of Dr Levy for many years because he is a very professional and knowledgeable optometrist. My eye-care management is in good hands!
Apr 23, 2021
Dr. Katchuk and his team are unparalleled. After 11 eye surgeries, they were able to give me the best vision I have had in many years via a state of the art contact lens and glasses. I am able to drive at night again. I am very grateful.
Apr 21, 2021
Friendly, efficient, and professional - all I could ask for!
Apr 15, 2021
I have used Gary S. at Bethesda Vision over the years having just ordered new glasses April 2021. He is outstanding at picking out a few recommendations to suit my needs and that look good on me. The only dilemma I face is choosing which one[s] I like best because hhis choices are all excellent. Their frames are relatively costly but they are the highest quality. Considering that I wear my glasses all day and they last for years, it is well worth it. More importantly they have the newest tech and highest quality in lenses.
Apr 12, 2021
The place is very COVID19 organized on social distancing and masks. The appointment did not take long.
Apr 7, 2021
Dr Kachuk is clear and answers all my questions, with knowledge and reassurance.
Apr 2, 2021
Great visit with a new doctor - I also felt very safe there - with all their sanitizing
Mar 27, 2021
Eye care at Bethesda Vision is always conducted with courtesy and professionalism.
Mar 25, 2021
Really a pleasure working with Dr. Berenhaus and Gary. Don’t know that I’ve ever had such a thorough and technologically advanced examination. The selection of frames is tremendous. Gary really took his time to make sure I was happy.
Mar 17, 2021
Very efficient office and excellent medical service!
Mar 17, 2021
Brittany is so nice and helpful!!! Dr. Lawrence was very kind too and hooked me up with way better contacts.
Mar 10, 2021
Detailed explanations for my questions, thank you. Recommendations given, thank you. Courteous, thank you.
Mar 5, 2021
I am very happy with professionalism and support I received
Mar 4, 2021
Dalia Herrera is very knowledgeable and friendly. She asked questions to help me select both lenses and frames. She followed up promptly by phone and remembered me when I went to pick up the new glasses. Gary was also very pleasant and took time to make sure the glasses fit and that I was pleased with my purchase.
Mar 4, 2021
Friendly, hometown, professional, efficient, knowledgeable and have great service
Feb 24, 2021
Highly recommend Dr. Lawrence! He's so kind, patient, and thorough. He is attentive and caring. Easy demeanor and good at his job! He treats my 17y old son (contacts, athlete, terrible astigmatism) and me (OLD eyes). He means it when he says "please check in with me and tell me how you are doing," and he even checked in! Can't say enough...
Feb 22, 2021
On my visit January 26th, 2021, I had my appt. with Dr. Kathuk. Everything went well. I drive 50 miles for my eye doctor appointments as I don't live in the area anymore. My time is valuable so I don't have a lot of time to wait around. I need to get in and get out.
Feb 12, 2021
My appointment started on time and the doctor saw me within ten minutes of my arrival. I was greeted and taken into the pre-observation area right away. This was my second visit and the first visit was a similar experience.
Feb 12, 2021
Not happy with my recent experience getting glasses. Bad communication. Unanticipated delays. Missed opportunities. Is this why folks switch to Warby?
Feb 3, 2021
I have been going to Bethesda Vision Care for years and I have always received excellent care.
Jan 30, 2021
The service in the practice has been uniformly good at all levels. I have a suggestion for the Peripheral Vision Test for Glaucoma. It is a complicated test based on instant spotting of dots on a screen. This was the first time I took it and was confused and therefore initially misunderstood what was expected of me. Why not have a printed brochure explaining the test and give the patient five minutes to read it before the start?
Jan 27, 2021
I wish someone had explained to me before my "contact lens consult" that I would be charged quite a bit extra for this discussion. I would have held out longer probably, or altogether, had I known.
Jan 22, 2021
The protocol/practices in the office were quite reassuring in these Covid times. I completed my paperwork online prior to my appointment and waited in my car until Dr Katchuk was ready. Everything went smoothly and efficiently!
Jan 9, 2021
Visit started on time and went very smoothly
Jan 7, 2021
As always, the technicians are helpful and accommodating. The system for letting appointments in is still is not efficient. Having people call in to say they are in the parking lot ( on time) and then putting them on hold for extended periods of time is not working.
Jan 1, 2021
I love Bethesda Vision Care. Not only do they have a myriad of wonderful frames, their customer service is beyond wonderful. Their very personal attention to each customer makes for a comfortable and fun experience. They work hard to make sure you are completely thrilled with your purchase and will accommodate you in any way they can. They are also amazing at understanding your insurance and helping you make the most of it. Like I said...LOVE!
Dec 24, 2020
Dr. Levy and staff take the time to throughly perform exams, answer all my questions and do not rush me when trying to decide on new frames. And when it snowed yesterday they helped me out to my car and cleaned off my windows. Going beyond just eye care!
Dec 18, 2020
Dr. K is kind, professional and always up-to-date on the latest best practices. The perfect eye doctor. And the office staff are very helpful.
Dec 13, 2020
Our family has been going to Bethesda Vision for years. Dr K is terrific and the staff are friendly and helpful.
Dec 12, 2020
Spent $2000 on glasses. Several week delay and had lenses redone. Still have to wait several days for minor frame adjustments. Called today and the person on the phone did not know what “Frame adjustment” meant. Another 5 day wait for a 5 min adjustment. Not the experience I expected. Optometrist is excellent.
Dec 2, 2020
Assessing BVC from the perspective of a non-ophthalmologist MD who has been seen by a number of ophthalmologists over the years (and who perceives the medical service/care in the metro DC area to be surprisingly uneven), I have found BVC to have a consistently effective infrastructure and Dr. Gregory Katchuk to be a particularly able provider who connects easily and well with his patients. Very thankful to have him and and his office team as a source of care.
Nov 28, 2020
Always professional and friendly -- BVC has been with our family since the 1980s and we're not gonna change that ever!
Nov 25, 2020
The issue with my eyeglasses was met promptly. Bethesda Vision Care is providing secure excellent service in the time of the pandemic.
Nov 23, 2020
Best Service - Quality Eye Care
Nov 22, 2020
Friendly, kind, knowledgeable and awesome doctors and staff
Nov 21, 2020
You seem to be updating your computer system and though Dr. Levy was slowed down he could finish my exam, but I spent close to 30 min. with the optician trying to get a new set of lenses for my glasses and new sun glasses and was never able to do so. This was extremely frustrating. It means I have to come back and have another appointment. I'm tempted to go elsewhere.
Nov 20, 2020
The doctors are great but the rest of the staff leave something to be desired.
Nov 9, 2020
Responsive and Quality exams
Nov 2, 2020
I came in in an emergency with an eye injury near closing time . I was taken in and seen by the senior dr who determined the wound was serious with potential for vision impairment and rxed meds. I saw a staff member the next day and at end of wk to be sure the eye was healed. Am very grateful!
Nov 1, 2020
I appreciated Bethesda Vision Care's efforts to protect clients. Masks, sanitizers, and social distancing were all implemented. Dr. Lawrence and staff were friendly and professional, leaving me good to go for another year.
Oct 31, 2020
It was a very pleasant visit, can’t wait to get my new glasses, I also felt quite safe
Oct 24, 2020
I have been using Bethesda Eye Care since Gary joined your company n have always been very happy with the service.
Oct 21, 2020
Dr K is incredibly kind and caring with his patients. He takes the time to explain complicated concepts in ways that are easy to understand. He is truly interested in helping in any way he can which also extends to his staff that are equally kind and supportive. I drive 2 hours each way for a team that is worth it.
Oct 17, 2020
30 years and still the best Eye Dr group in Bethesda!!
Oct 15, 2020
i was very impressed with the overall seriousness of keeping all staff and customers safe during these challenging times. Great job! As always, Dr. K. efficiently reviewed my current status while clearly explaining not just extent of any changes, but also what such changes mean. All my questions were fully answered and I'm confident that my slightly adjusted prescription will enhance my vision.
Oct 8, 2020
I love this place. So courteous, easy to work with, and has excellent doctors. Someone is able to easily walk you through your insurance and get you the best deal possible, no fuss. I always enjoy coming here and would encourage others to do so too.
Oct 5, 2020
Very friendly place. Efficient Answering all your questions You feel at home!
Oct 1, 2020
Our entire family loves BVC!
Sep 30, 2020
I visited the optical shop in September 2020. Before my visit, it seemed like there were sufficient rules in place to limit coronavirus transmission at this location (staff had to unlock door for entry and I was contacted with screening questions prior to my appointment). On the day of my visit, I was a lot less confident about the cleanliness of this place. Much of the staff was hanging out talking, not manning the door. Customers were allowed to bring others with them and those people were wandering the store, freely touching things while no one was looking. The staff member who was working with the customer next to me kept encouraging the customer to pull her face down so he could see the glasses on her face. Not a great idea during a pandemic! I recently visited a hair salon and they had more restrictions and precautions in place to protect me and the staff compared to this place. Save yourself the risk and money and buy your glasses online!
Sep 23, 2020
Doctor was nice and patient in communicating with me as I am Deaf. I felt he rushed a bit, but I know I can ask questions if I need to. He will be patient with me. Opticians were great in communicating with me and selecting some frames. Gave me wonderful feedback with narrowing down to the selected frame.
Sep 17, 2020
I always feel welcomed and values at Bethesda Vision Care - they are very professional and answer my questions with ease!
Sep 17, 2020
I’m always very impressed with this practice group and especially appreciate their attentiveness with COVID precautions. I was contacted a few days ahead of my appointment for some COVID screening questions, prior to the appointment I waited safely in my car and phoned in, each patient was screened and temperature checked at the entry door, everyone was masked up, antibacterial wipes were used to sanitize surfaces on the eye screening equipment...
Sep 16, 2020
Dr. Levi was excellent with my 10 year old son. Caring and complete in his exam. Very pleased with his work.
Sep 14, 2020
I highly recommend this small, clean, eye care provider. They have great diagnostics, top notch eye doctors and lots of eyeglass options. They did a great job of working with my insurance and provided great service, I only wish I had known ahead it would take 90 minutes, I had only scheduled for 60 which added stress to an otherwise good experience.
Sep 11, 2020
Great staff! Awesome doctors!
Sep 11, 2020
My whole family always enjoys our visits to Bethesda Vision Care. The staff is friendly and engaging, especially toward my teens. They also really love the selection of eye wear and cannot wait for them to arrive. I especially appreciate all of the COVID prevention procedures that have been implemented!
Sep 10, 2020
The office as a whole is exceptionally friendly and knowledgeable
Sep 4, 2020
I recently moved from LA to Washington DC and was referred to these guys. SO glad I was. Very professional. Elicited my trust immediately through their organization, honesty and salesmanship. Not to mention the wondrous GARY who never even made it necessary for me to get up to look at frames.. he just knew what would suit. Looks like I found a home for my eyes in DC!
Sep 3, 2020
All staff was excellent!! I was greeted with a smile by the person opening the door to allow entry and given procedural directions. Dalia was personable, attentive to details, quite helpful with the selection of a new frame and overview of coverage costs thru my plan and knowledgeable of Bethesda Vision Care policy in regard to satisfaction of the customer. The exam tech explained every exam that was administered asking comfortability questions along the way; made sure everything was wiped down and possessed a great sense of humor. Dr. Levy showed and explained the results of exams taken prior to me seeing him, showed and explained pictures taken of my eyes. Although, I arrived almost an hour before my actual scheduled time, I was not just sitting around. The staff was very accommodating in servicing me.
Aug 26, 2020
The folks at BVC are the best! Not only do they have the best doctors they also have the best support staff that knows how to treat a customer. I am in between jobs and insurance plans so I was hesitant on going to get my eyes checked and ordering new glasses. The team was creative and found the most affordable way for me to get my eye exam and glasses. I have been a patient of Dr. Katchuk's for over 10 years now and have never been disappointed. He takes his time in explaining your vision and never makes you feel like a number or rushes you out. I truly feel like a VIP every time I go.
Aug 24, 2020
Very professional and courteous staff. Great office, doctors and staff!
Aug 10, 2020
Thanks very much to all personal in this center. With gratitude!
Aug 8, 2020
Thank you all for all your great care you gave me at my appointment. Jim Barr
Aug 5, 2020
Until I obtain the glasses, I cannot fully rate your service.
Aug 3, 2020
BVC provides top notch vision care. I have only been a client for approx 2 years. The staff are well trained and offer quality service and the best selection of frames. I highly recommend BVC to everyone.
Jul 17, 2020
My glasses were missing a pad, and they were able to help me in the office at no charge.
Jul 16, 2020
Everyone I encounter during my visit - from the doctor, the technician, the eye glass counter and billing and check-in/out staff - is kind and highly professional. I can’t recommend this practice enough.
Jul 16, 2020
The staff and doctors are always friendly and helpful. The selection of frames is top notch
Jul 10, 2020
I've had a good experience at Bethesda Vision Care! My glasses are awesome, and the doctor I met with was great!
Jun 25, 2020
My experience with the optometrist was excellent...he was personable and worked quickly but with care. My experence with he technition I talked to about frames was not so pleasant. He needs to explain options much more clearly and talk with me, not at me. I finally decided to simply get my lenses and frames elsewhere.
Jun 25, 2020
I've been going to Bethesda Vision Care for over 30 years (I think). They are excellent, and in a good location, too. I never have to wait long at my appointment. Dr. Levy is thorough, answers my questions, and is a good listener, and I feel that my eyes are in good condition because of the checkups. Also I am grateful to them for recommending Eye Doctors of Washington & Dr. Thomas Clinch for my cataract laser surgery in 2017 (at which I had lenses implanted in my eyes).
Jun 23, 2020
Warm and professional care! This is what makes Bethesda Vision Care my go-to venue for first-rate eye care. Dr. Levy and the entire staff are awesome and so welcoming. It's always a pleasure to get my examination!
Jun 19, 2020
Great new glasses Everyone in my family gets glasses and contacts here.
Jun 18, 2020
Awesome place; great location, everyone is pleasant and friendly. Great service.
Jun 17, 2020
The best service I've had for vision care. Staff friendly and professional, doctors personable. Answered all my questions, provided option so I could choice type on lenses etc. Frame prices are higher than expected but worth the quality of service during the lifespan of the frames. I've had nose rests replaced and frames adjusted several years into ownership at no cost.
Jun 17, 2020
Best customer service ever!! Dr. Katchuk is my doctor and he as well as the staff makes sure that all of your needs are met, answers any questions that you may have and does their best to make sure you walk out with the best contacts, glasses for you. I have keratoconus and have been to many doctors over the years and I would recommend them over any office I have ever been to.
Jun 15, 2020
I have great in confidence in Dr. Katchuk. I’ve always had excellent service and the staff is great. I highly recommend!
Jun 8, 2020
I have, for many years, liked and appreciated the eye care I’ve received from Bethesda Eye Care. My last experience, however, was a bit different. The young woman who did all the preliminary testing using all the equipment on the main floor, was high strung, with high pitches voice, giving instructions fast and incoherently while she raced around from machine to machine and sometimes ignored me. In a previous life I was a speech/language pathologist and so I had a strong impulse to do some work with her on her voice pitch. My advice to her would be: slow, calm and connected.
Mar 11, 2020
I have entrusted my eye care to this practice for many years now. I'm never kept waiting very long. Dr. Gregory Katchuk has been my eye doctor for most of that time and has always been very pleasant, courteous, and knowledgeable. I always opt for the additional tests before I see him and I've found that to be a good decision. They are worth the extra money. The optician who helps me with new frames, when needed, is also very knowledgeable, courteous and friendly. There are no reasons why I would consider making a change.
Mar 7, 2020
Had a great appointment with Dr. Lawrence. It was my first time meeting him but he walked me through everything very clearly especially with my Lasik. I had to bring my 8 month old to my appointment, and the Doctor was very understanding!
Mar 2, 2020
This is the best eye care facility I found in Bethesda so far. I had an emergency, and was able to schedule an appointment almost immediately, while their busy schedule and the house full of other clients. My need was addressed in most professional and efficient manner. Stuff was friendly and helpful. Would highly recommend this place.
Feb 15, 2020
Always top notch professional service.
Feb 12, 2020
I am more than satisfied with this eye care. I have been a client of Bethesda Vision Care for fifteen years. It's a long drive for me so not terribly convenient. And it's more expensive than the quick service optical chains. For those two reasons, I occasionally tried different providers over the years but each time came back with greater conviction that this is the best medical group for eye care in a very wide area. I've consistently been happy with the glasses themselves, the fit, as well as the professional and personal treatment of the doctors and opticians.
Jan 30, 2020
Great sevice from the staff and doctor. Always friendly and on time. Dr Lawrence is excellent, knows his business and has a great way of explaining what is going on.
Jan 30, 2020
I didn’t get very much help from the woman who was supposed to help me choose my eye glasses. She seemed completely uninterested and didn’t help much. I wish Gary would have been there to help me.
Jan 26, 2020
I've been going to Bethesda Vision for the past 8 years. Service is great.
Jan 25, 2020
Appointment went very well. It moved very quickly and, as usual Dr. Katchuk was very friendly and thorough. I had to have my eyes dilated now and that was not as bad as I remembered it. Highly recommend Bethesda Vision!
Jan 25, 2020
INSIST they show the Davis Frames Collection. I and my family have used this business for 10+ years. The eye exam is always satisfactory (in fact if not for the optometrist I would go to Eyeland). I always have to insist they show me the Davis Frames Collection. After 10 minutes or so of dissembling, they do go to the basement and bring up a few frames. Then they pull faces and disparage the frames. As I wear contacts, I am fine with a standard pair of frames.
Jan 23, 2020
I have been going to this facility for over 20 years. It is high tech and has the best of the best for equipment and staff!
Jan 23, 2020
My recent visit as always was on time, and professionally done by the optometrist and the man who carefully explained progressive glasses, my first.
Jan 8, 2020
Bethesda Vision Care has a professional team of associates that walk you efficiently and effectively through one's eye examination. I have relied on Dr. Katchuk's expert care for my family and me for the last 20+ years. BVC's eye wear collection is among the best in the DMV too!
Jan 8, 2020
My daughter had a very unhelpful encounter with the front desk. Despite our family being customers for over a decade, they could not find our insurance, then told her she had missed her appointment so she would have to come back another time. She says it was up to the dr, but the delay was completely on the office's side and my daughter was on time for the appointment. Additionally, I had been in just a few months prior so the insurance information could have been located from my account. We love Dr Levy and he has been great but I think BVC needs to do some additional training with the front desk staff.
Jan 6, 2020
A very cheerful and competent group of professionals.
Jan 4, 2020
I had a great experience. Y’all are awesome.
Dec 23, 2019
People when I got there didn't know where I was in the process of getting glasses. The doctor had not taken notes from my last visit nor had she checked to see if she had the correct information from the experts she had sent me too. This was time consuming and frustrating. Also, when it was time to purchase new glasses, the person misquoted how much my insurance would pay. I left without the glasses and will not return.
Dec 18, 2019
This eye dr. is great. The staff are helpful and friendly; it’s easy to schedule appointments and Dr. Tkachuk is always knowledgeable and happy to answer questions.
Dec 15, 2019
I've trusted my eyes to Bethesda Vision Care for, literally, decades. The doctors are excellent and take time to explain your test results and how your eyes change over time. The docs and opticians are very patient when lens or frames have to be adjusted or even remade. They cut most of the lens in their own, on-site lab. They have an excellent selection of frames and a staff who spends as much time as needed to help you find the frame that best fits your face. Special shout out to Gary, Ryan and Dr. Katchuk who took care of me this week.
Dec 13, 2019
I have been going to Bethesda Vision for almost 20 years. While the office staff has changed with regularity, I have seen Dr. Bernhaus and Dr. Kachuk the entire time. They are professional, run on time, knowledgable, cost conscious (no unwanted upselling) and I highly recomend their practice.
Dec 13, 2019
Great practice...welcoming office presence...plenty of parking...very nice people...highly recommended.
Dec 12, 2019
I never fill out surveys but this experience warrants one. From the moment I arrived Bethesda Vision Care earned their 5 star rating. They were on-time, expeditious, friendly, and extremely helpful with the selection of my frames.
Dec 5, 2019
Excellent. Great office, and Dr. Marc Levy is also great. And he provides clear information, too.
Dec 5, 2019
Despite having computer problems, staff provided good customer service.
Dec 4, 2019
Bethesda Vision Care is an excellent place for eye exams and purchasing contact lens and new glass frames. I have been going to Bethesda Vision Care for 24 years now and the examinations, service and Dr. Berenhaus' consistent, thorough examinations continues to be excellent and more importantly keep my eyes healthy! The staff are all professional and courteous and provide expert care.
Nov 27, 2019
You all are great. Have always felt great confidence in Dr Berenhaus
Nov 21, 2019
The staff in the office are very nice, friendly, and helpful. There is never a long wait. I am very pleased with the care I get from Dr Lawrence. He is knowledgeable and does a great job of explaining situations. I will continue t come to Bethesda Vision Care.
Nov 18, 2019
Efficient, friendly, knowledgeable, timely. Everything you want in a practice
Nov 13, 2019
Dr Lawrence was professional, thorough, and very accommodating reassuring me that my corneal & retinal health was in tact. He coordinated results with the physicians who requested the exam.
Oct 30, 2019
I love Bethesda Vision Care. They are always right on time, thorough and super helpful in answering all questions. They also price match without asking making sure you get the best deal. I will be returning every year!
Oct 18, 2019
One of the most efficeint appointments at BVC I've had in 25+ years. No waiting, in fact couldnt even open up the magazine to start a read.
Oct 17, 2019
prompt service, thorough exam
Oct 9, 2019
I've always had great experiences at Bethesda Vision Care from the receptionists to the doctors to the optometrists. Everyone is friendly and patient and willing to explain things to you. Thank you!
Aug 29, 2019
It was a basic eye exam, no waiting, very quick, efficient.
Aug 29, 2019
Dr Berenhaus is great! Figures things out quickly.
Aug 22, 2019
I had an excellent visit to Bethesda Vision Care. It took a little while to see me, but other than that, the doctor was great! More importantly, the guy who helped me understand my insurance plan was superb. They tried to save me money and make it as pleasant and easy an experience as possible. I would highly recommend this eye doctor if you're in the Bethesda area.
Aug 14, 2019
Following up on a torn retina, I have been receiving eye check-ups at the Bethesda Vision Center for about five years now. Since I am in my late 70’s, my eyes are thoroughly checked for any sign of degeneration and correct visual acuity. I am very happy with the care and attention I receive from all the staff at Bethesda Vision Center.
Jul 27, 2019
I have received superior service from Dr. Marc Levy on each of my visits to Bethesda Vision Care since I became a patient in 2018. Dr. Levy is a knowledgeable optometrist who keeps current on diagnostic technologies and is supported by a highly competent, energetic staff who always make me feel welcome and valued as a patient.
Jul 26, 2019
It's always a pleasure to visit Bethesda Vision Care for my yearly check-up. The staff is professional all the way, and I enjoy the care of Dr. Berenhaus now for many years. He provides a sense of the highest standard of care for optometry - and caring.
Jul 25, 2019
Best eye doctor! Dr. Berenhaus has taken care of me for over 25 years and all of my family. They are a great!.
Jul 24, 2019
I continue to receive excellent care here.
Jul 24, 2019
I have been going to Dr. Gregory Katchuk for 3 years and I have had GREAT experiences. When he couldn’t figure out my problem, he sent me for second opinion. I realized he knew as much as my second opinion and everyone at Bethesda Vision Care was extremely courteous and professional. Another good thing is that I never have to wait. As soon as I walk in, I am on my way to get my eyes checked and then on to see Dr. Katchuk. Dr. Katchuk explains things in a way I understand and NEVER rushes me out. That is why I've been a loyal patient of Bethesda Vision Care for 3 years.
Oct 10, 2016
Dr Glasgow is highly expert, personable, and willing to spend the time, repeatedly if necessary, to get the best vision correction possible for her patients. My daughters and I are very pleased to be under her outstanding care. Thank you!
Oct 6, 2016
Have always enjoyed the state of the art testing and the customer service from everyone.
Oct 5, 2016
We saw dr katchuk and could not have been happier. He examined my three year old ( who needs to see a specialist) and talked with us about the options and referred us to a great specialist. He made sure we understood our options. He was so nice and helpful that I'm going to start being a patient here!
Oct 3, 2016
I am finding Bethesda Vision extremely difficult. You have been trying to find the right lenses for me for weeks, actually over two months. Meanwhile, as incorrect or faulty lenses come in I have to beg for trial lenses to wear in the meantime, 5 day packets at a time. The last lenses that arrived (that took 3 weeks to arrive) were wrong again and I was given a 5 day trial pack to keep me going until they get the right lenses which in assuming could be another three weeks.
Oct 3, 2016
Excellent service. Dr. Glasgow is the best. I appreciated her kindness and thorough explanations.
Oct 2, 2016
I have always received excellent care from Dr. Berenhaus. In fact, I do not utilize my insurance options in Virginia because I prefer Bethesda Vision Care.
Sep 29, 2016
Great people, great doctors. Everyone is incredibly nice and helpful. Would definitely recommend for anyone needing an eye exam or contact. The frames and lenses are somewhat expensive, however, if you do not have insurance. But I would not get my eyes checked anywhere else.
Sep 28, 2016
Friendly environment and Good Customer Service!!!!
Sep 14, 2016
Deeply appreciated the time Dr. Glasgow spend explaining aspects of my vision, my exam/test results and the options available. She was knowledgable, personable and funny. The most informative and worthwhile eye exam I have ever had.
Sep 5, 2016
Excellent personal care though both times my prescription was wrong in my glasses, no financial options were explained, and the price for two pairs of prescription glasses was shockingly exhorbitant-- $2500 with vision insurance.
Sep 2, 2016
Totally impressive visit with very knowledgeable and personable Dr. Glascow.
Aug 29, 2016
I have an unusual situation since I need glasses to wear over my contacts. The first pair the doctor ordered did not work at all - the moment I put them on I knew that I could not use them. I dutifully wore a second pair for weeks to "get used" to them, but still found them uncomfortable. At my third visit, the doctor suggested I buy a pair of drugstore glasses to try, which I found bizarre. I am still working with Bethesda Vision Care to get a pair of glasses I can use. It's very frustrating for all.
Aug 26, 2016
Excellent service. Dr. Katchuk is an outstanding eye doctor. Highly recommend.
Aug 17, 2016
Emergency service , reassuring staff , they were there when I needed them.
Aug 5, 2016
We've been going to Bethesda Vision for decades and when we moved to Laurel MD, we tried someplace closer, but it was a huge failure. The choices were not quality, and the lenses were distorted. It is worth the drive. Also, it is so nice to have professionals help pick out lens frames that are flattering--that can be overwhelming at stores with 500 to choose from, but no one to help or no one who knows how to really property fit you and flatter your face. Highly recommend.
Jul 31, 2016
Care was superb, though I was unaware there were financial options.
Jul 30, 2016
Excellent customer service!
Jul 28, 2016
I have been using Bethesda Vision Care for many years, am pleased with the thoroughness of their exams and selection of eyeglasses. I highly recommend Bethesda Vision Care!
Jul 28, 2016
I love the text message option and the emails, they are amazing/necessary for someone like me who always forgets appointments.
Jul 25, 2016
Loved Dr. Glasgow. So nice and personable. Took a lot of time and was very thorough.
Jul 22, 2016
Dr. Glasgow is the wonderful!
Jul 21, 2016
Our appointment had been deleted. The desk said we could still be seen. A half hour after our appointment time I had to prompt the desk to call us to see the doctor.
Jul 17, 2016
Love Bethesda Vision Center, great staff(very friendly and organized)and also had a great doctor. I had the honor to the patient of Dr Glasgow who was amazing.
Jul 14, 2016
Great service! Great staff!
Jul 14, 2016
I have been a previous patient of Dr. Weitz from Hour Eyes to My Eye Doctor now to Bethesda, Vision Care. I would highly recommend him and your office to others.
Jul 11, 2016
⭐️⭐️⭐️⭐️ Very nice experience
Jun 30, 2016
I have visited the practice three times this month for general exam, fitting of glasses and medical eye attention. All my needs were met with competence, genuine concern and promptness. I highly recommend the doctors and staff.
Jun 30, 2016
Dr. Levy is a great Optometrist. I started going to him when he was in Silver Spring and now that he is in Bethesda. Great location. Customer Service at Bethesda Vision Care is outstanding. They are on top of technology and let you know of the latest that they have at the time of your exam. Gary is a fantastic optican as well as being humorous too!
Jun 26, 2016
It us a pleasure to be treated with warmth and attention. I have been attending for over 20!years with a short hiatus and the prior staff up until about 3 years ago was unwelcoming. Thank you for providing a climate that is fitting and consistent with excellent quality of care in the office. Gary is always so helpful and helps to adjust all the glasses and even fix old ones .
Jun 26, 2016
The office team and Dr. Glasgow were very friendly, efficiant, and professional.
Jun 24, 2016
The personnel at BVC are excellent. I was late for my appointment, but they were able to work me in without much delay. Dr. Katchuk always treats me very well, answering all of my questions. He has time to check my eyes thoroughly. No rushing to get on to the next patient.
Jun 19, 2016
Excellent and quick service!
Jun 12, 2016
Convenient location, attentive staff, quality care.
Jun 6, 2016
Very positive experience. Staff is well trained, professional and pleasant. Dr. Glasgow clearly explained all aspects of the exam and my options. I felt confident she would be able to find a contract lens combination that would meet the needs of my aging nearsighted eyes. She did and I couldn't be more pleased! I would unhesitatingly recommend Dr. Glasgow and Bethesda Vision.
May 27, 2016
Office is active enough to be a bus station, yet maintains a wonderful personal touch. Would recommend highly
May 19, 2016
All went well the other day. NIce office and good doctors. Thank you!
May 18, 2016
I think the practice is run very smoothly. Very little wait time. Dr.Katchuk is terrific.
May 14, 2016
Excellent service... very thorough examination... very well equipped with the latest technology!
May 13, 2016
I think the practice is run very smoothly. Very little wait time. Dr.Katchuk is terrific.
May 12, 2016
Always a pleasure to go to the eye doctor - very professional, always on time and people are so nice!!
May 11, 2016
We are very pleased with the expertise and friendly atmosphere of Bethesda Vision Care. All personnel were helpful and prompt.
May 5, 2016
The staff at Bethesda Vision Care was very friendly. Of course, Doctor Berenhaus was excellent. 5-stars for Doctor Mike.
Apr 27, 2016
I have gone to Bethesda Vision Cares for many years. I have always been pleased by their courteous service. I never have to wait long after I get there. They have all the up-to-date eye testing equipment you would need, and the technicians are well-trained, efficient, and friendly. I have always been impressed by the skills of the optometrists.
Apr 24, 2016
Everyone there is extremely friendly. I have been seeing Dr. Levy for years and he is great.
Apr 18, 2016
Been coming to Dr. Berenhaus for many, many years and he is terrific. Warm, friendly, knowledgeable and caring. The entire staff is terrific as well. Couldn't recommend him enough!!
Apr 13, 2016
Dr. Berenhaus always takes time with me to explain results of all of the tests and make sure that my RX is the best and clearest that it can be. I am so appreciative. Gary also spent time finding best use of insurance for contacts and glasses. Morgan and other staff are cheerful, knowledgeable and professional.I have referred several colleagues.
Apr 13, 2016
Excellent customer service and the whole team really seemed to "have it together". I also like that the office has the latest diagnostic technologies available to patients.
Apr 8, 2016
I have always received excellent care from Dr. Berenhaus and his staff. On this last visit both Dr. Berenhaus and his optician, David Camacho, were extraordinarily patient, helpful, thoughtful and creative in helping me to find solutions to contact lens and eyeglass problems.
Apr 7, 2016
Greatest vision service for our family. I don't mind the wait at all -personally, I know Dr Weitz sometimes takes time to go through my kids' check up to provide the best care and recommendation. We traveled from Northern Virginia to see Dr. Weitz for the past three years.
Apr 7, 2016
I had a bad appointment. When I asked a clarifying question about a particular test Dr. Berenhaus wanted to perform, he replied "It's not rocket science" and was incredibly condescending. He also upsold me on an additional test I had opted out of, only to mention to me later the $80,000 he spent on the equipment. He was trying to recoup his costs by pushing me to have an eye test I did not need. Terrible experience all around. I will not return.
Apr 7, 2016
Office is crowded and seems flustered and rushed. The staff are nice but there is too much going on in the lobby area. Appointment was scheduled for 12:15. I arrived 5 minutes early. At 12:15,Dr. Weitz called for another patient, so the wait was pretty long. Not sure what caused the delay but it happened again on my follow-up appointment a few weeks later. During my appointment, I felt rushed by Dr. Weitz. The check-up was interrupted twice by the staff and Dr. Weitz to discuss invoices and insurance discounts for other patients. I find this to be incredibly rude and unprofessional and disrespectful to the patient. I was given 3 sample contact lenses after my appointment. Sorry, but it should be obvious to an optometrist that a patient wears them 2 at a time. When I asked to get a 4th lens (not a 4th pair) the doctor made it seem as though it were an imposition. I won't go back.
Apr 7, 2016
Everyone is so nice & helpful.
Apr 6, 2016
Good experience but can be a bit crowded/crazy in there!
Apr 6, 2016
the eye appointment was great; I liked the doctor, and I felt the overall attention and service was very good. The fitting for glasses left me cold; it was assumed that I would buy at your shop, which bothered me, and the selection was OK- but what was spec'd for me was 3 pairs of glasses (using existing frames for 2) at $1000 after insurance. I settled on one pair because I know I need them now, and it's been over two weeks and I have not yet received my glasses or a receipt for my purchase. The fitting took an hour and a half on a workday, which is just not acceptable. I will probably not purchase here again, though I will come back for an eye exam.
Mar 31, 2016
Drs Berenhaus and Katchuk are terrific! Just very easy, confidence-inspiring professionals. Gary is the "Willy Wonka" of eyeglass election and fitting. And the entire support team really helps to make the most of my employer vision benefits.
Mar 18, 2016
Dr. Berenhaus is the BEST eye doctor - friendly, caring, kind, professional, knowledgeable and will answer ALL your questions and will help you understand what is best for you in terms of the varying prescriptions/glasses you need. The staff is professional, efficient and friendly. I have tried many of the "chain" stores and will now always go to Bethesda Vision for eye exams - the newest technology and great people skills!
Mar 16, 2016
Dr. Berenhaus is excellent, I've been going annually for many years. The entire office is nice and helpful.
Mar 14, 2016
My experience always has been Great and i will recommend to friends and family member
Mar 12, 2016
I was told that I needed to have my eyes dilated for a thorough exam. I was also told that my sight would return to normal in about 2 hours. Four hours later, I still couldn't see any better. I called the office and, at first was reassured by a secretary that all would be well in time. It was only after insisting upon speaking with the doctor did I receive the kind of informed explanation that put my mind at ease. And it took six, not two hours for my sight to return to normal
Mar 9, 2016
Excellent experience. Morgan could not have been more helpful and it's always a great experience with Dr. Katchuk.
Mar 4, 2016
The warmth toward my newborn was amazing! Thank you!
Mar 3, 2016
I got some great information from Dr. K during the eye exam. Really appreciated the concise explanations.
Mar 3, 2016
I like that the latest equipment is always in use
Mar 2, 2016
Got my Ortho-K lenses today Friday after a late Wednesday PM appointment. Good work.
Feb 26, 2016
On the day of my appointment, the place was filled with many people, waiting for their session. There were barely enough chairs to sit. I waited over 30 minutes. Fortunately, I wasn't in too much of a hurry. Despite the wait, I was pleased with the examination, the selection of frames, and help provided.
Feb 24, 2016
I had a good experience. I also think some of my co worker come to Bethesda Vision Care.
Feb 23, 2016
My apt was only slightly late and it was due to a massive traffic issue in the area that morning. I always find Bethesda Vision Care to be prompt, friendly and helpful.
Feb 22, 2016
Can't ask for much more -- friendly and welcoming staff, always run on time, always take the time to explain things. Appreciate it all! And wouldn't trust anyone else other than Gary with picking out my glasses.
Feb 13, 2016
Eye care at it's best with well explained procedural steps taken during the eye exam.
Feb 13, 2016
I have had problems with adjusting my progressive glasses for several months. Bethesda Vision was very understanding and met with me on multiple occasions to address the problem. After several visits and attempts to fix the glasses, they ordered new lenses. Unfortunately, the new lenses are still problematic. We continue to work through the issues.
Feb 12, 2016
Dr. Katchuk is great. Patient, thorough, and an excellent listener. I highly recommend him.
Feb 8, 2016
Dr. Berenhaus has been my optometrist for 22 years. Throughout that period, I have had the opinion that his work is at the top of his profession, and that he cares about his patients. He and his staff are tops in my book.
Feb 7, 2016
A pleasant, friendly, and efficient visit.
Feb 4, 2016
I have been coming here for years and have always received the most professional and efficient service.
Feb 2, 2016
I appreciate the quality of your lab work. Your technicians did a very nice job of installing lenses in a very old frame. This was not a typical job and they did very accurate work on the installation.
Feb 1, 2016
I have been going to BVC for at least 15 years and have never been disappointed in the service or the results in terms of improved vision. My astigmatism is very severe and to have glasses AND contact lens fitted properly is a real achievement!
Feb 1, 2016
Every visit to the practice is a delight. From simple eyeglass adjustment or my annual exam, the doctors and staff are top shelf!
Jan 25, 2016
Love Dr. Katchuk. He's very professional and kind. Staff is also very helpful.
Jan 23, 2016
I am generally satisfied with my eye care. I was not prepared with the expense of Restasis, but I can't imagine what else I should have expected. This is a good practice, that has been sucked Into prescribing the 'going' treatment.
Jan 23, 2016
All personnel were lovely. Lens prices seem high.
Jan 18, 2016
DR. Berenhaus is the best, most conscientious, knowledgeable and thorough care provider I know. He saved my eyesight. Thank you, Michele
Jan 14, 2016
Always a pleasure to see Dr. Levy. He always explains what he is doing and what he finds. Also love that he is the only Dr. That doesn't make you get on the scale & weigh in upon arrival. LOL
Jan 10, 2016
Really like the facility, staff, and the doctors. Everything is top notch!!
Jan 4, 2016
I was pleased I didn't have to wait past my appointment time because I had plans to meet family immediately after for lunch.
Dec 30, 2015
I did not think the customer service at Bethesda Vision Care could improve, but it has. I think everyone is more contentious in the level of hospitality shown.
Dec 29, 2015
I had my financial options explained to me but truthfully, I've never been fully satisfied by the explanation I get on my benefits. I feel like I'm pushed to use my insurance benefits on getting glasses instead of contacts which makes me feel uncomfortable. It makes me feel like the practice is more interested in selling me glasses than my eye health. I'm really happy with the practice otherwise. I just wish it wasn't such a hard sale on getting the glasses.
Dec 21, 2015
I would certainly recommend this office for an exam. The staff is obviously highly qualified and I enjoyed working with Dr.Levy. It's also great that they have Saturday appointments. Unfortunately the price of eyeglasses there seemed astronomical to me. I had spent quite a long time selecting a frame but did not purchase it when I was told what the cost would be. I have vision coverage and was shocked to learn that the glasses would have been more than I have ever paid, even in a year when I did not have insurance. That was the only negative thing about my visit.
Dec 21, 2015
Been a patient of dr. B for a very very long time would not change for billion $. The Dr's and the staff who have treated me are very knowledgeable and experience in their field (Dr's b and k)
Dec 19, 2015
My experience with Dr. Weitz was excellent. However, when I was paying, the staff told me they would email me my receipt and prescriptions that afternoon. Two days and two phone calls later, I have still not received them.
Dec 18, 2015
Great visit in terms of exam and getting new lenses. Leaving your parking lot, however, is extremely difficult - getting out into traffic is dangerous.
Dec 17, 2015
I've been going to Dr. Katchuk for almost 20 years and he always knows what he's doing. He never rushes me, listens, and if there is a problem, he knows exactly what it is and how to fix it.
Dec 5, 2015
Dr. Katchuk is great, I would highly recommend him/this office to anyone. The front desk team is very pleasent as well!
Dec 4, 2015
I've been coming here for a long time and have always received great care.
Dec 2, 2015
I really enjoy the business. The people are friendly and professional. The only downside is that the lenses and frames are somewhat expensive.
Nov 30, 2015
Best vision care cebter ever. Great Doctor (Dr Levy) awesome eye stylists, nice front desk greeters and secretaries.
Nov 29, 2015
They could me make an effort to be less expensive.
Nov 27, 2015
Cy did an excellent job in providing me with superior eyewear.
Nov 19, 2015
I have been seeing Dr. Berenhaus for many years. This last visit was very upsetting for several reasons. While I was waiting for my eyes to dilate, he sent me to Trina to discuss lenses. She wanted me to purchase Zeiss lenses for $1000.00. When I told her I get my lenses from Costco she said "You get what you pay for." I am retired and cannot afford $1000 for lenses, especially when I get a new prescription every 12-18 months. I guess I am not their type of client. Also, I was not told that our insurance was now out of network. After all of these years! I was told we had a balance from the previous May, yet we never received a statement. Also, the front desk told me we have to pay upfront in full, then bill the insurance company. This is not the case, we send the bill to insurance and then pay the difference. Shouldn't they know that? I guess they are more interested in increasing the size of their practice at the expense of good customer service. What a shame!
Nov 18, 2015
I've come to Bethesda Vision Care for years. I also bring my daughter here. And my husband comes here at times. I am very satisfied with Dr. Kutchuk and Bethesda Vision Care.
Nov 18, 2015
I have referred several people there.
Nov 16, 2015
Excellent experience as always! I give the Bethesda Vision Care 10/10 on every aspect of my visit yesterday. it IS a very Special place, with very highly trained Dr's & Staff. Thank you all! Deirdre/Dee:-) O'Donoghue.
Nov 6, 2015
Very nice staff. Would recommend.
Nov 4, 2015
The entire team - receptionist, technician, and Dr. Berenhaus - are wonderful. Their advanced technology is most impressive and comprehensive.
Nov 3, 2015
Each time I have visited, I've been impressed by the entire staff from front desk, to doctors, to opticians. Even when I have visited on a day when the office is open late, everyone was chipper and very helpful! Shout out to Dr. Katchuk and Aimee for helping me pick out a new pair of glasses! :)
Oct 28, 2015
Waited a bit longer than expected. Dr. Berenhaus is learning how to use the computer medical records system. Overall, pretty much of a standard visit.
Oct 24, 2015
So much time was spent on the new computer system that I felt invisible. I never felt that I had a good eye exam, or that my concerns were addressed
Oct 21, 2015
Always a great experience, staff friendly, helpful & professional, wouldn't go anywhere else, highly recommend!
Oct 20, 2015
Good parking, and the place is very clean, and the staff was very nice.
Oct 19, 2015
I have been going to Dr. Levy for years & he is great at explaining what is going on with your eyes & giving you options, but not pointing you in a certain direction. The staff is also very friendly & the overall atmosphere of the office is pleasant.
Oct 14, 2015
I just want to put in a positive review for Char. She went above and beyond for a patient who was having a very stressful day. Needing to pay a significant amount of money for a new type of lenses (progressive) that I didn't feel attractive in was the last straw. Please note that my opinion on the glasses is my own issue - they needed to be larger to accommodate the change in my corrective lens needs, and she found the least obtrusive ones possible. She was very patient and compassionate - she is a great asset to your staff.
Oct 9, 2015
Excellent & caring service. Best contact lens specialist in the business. Dr Berenhouse maintains stock of different types of contacts so that patients can try out options to fit and sample wearing until you get it right. Highly recommend dr Berenhouse & the staff of Bethesda Vision Care.
Oct 9, 2015
Friendly, professional, and thorough
Oct 5, 2015
I received excellent service.. Dr Katchuk is such a kind man and very pleasant. I think Katrina is her name. She helped me with finding new glasses. She was very helpful and pleasant, also. I appreciated her offering her opinions on what glasses looked good or not good on me. Great experience. Thanks so much..
Oct 5, 2015
I've been a happy patient of Dr. Berenhaus for 15+ years. The practice is always well-organized and my appointments thorough yet quick and easy.
Oct 1, 2015
Dr. Levy was great. He thoroughly examined my eyes and even asked to have my vision with contacts checked (I did not pay for a contact exam bc my insurance doesn't cover that). No one was pushy about me buying glasses there, I couldn't afford to since I lost my glasses before my insurance could cover them.
Sep 30, 2015
Excellent care. Very well run practice. Dr. Katchuk was performed careful eye exam and explained findings carefully. Office staff and optician (Gary Spritzer) all cooperative, helpful and competent.
Sep 30, 2015
Lovely experience thank you! Very happy and impressed.
Sep 28, 2015
I felt that Dr. Berenhaus spent time explaining my eye health and my options.
Sep 24, 2015
Very good experience. Only complaint - high cost of glasses!!!
Sep 21, 2015
The staff at Bethesda vision care are very professional. The Doctor and their staffs are very friendly. They make your doctor visit fun.
Sep 21, 2015
Dr Berenhaus and the staff are absolutely wonderful. It's why I continue to go all the way to Bethesda for eye care.
Sep 12, 2015
The doctors and staff are wonderful!!!
Sep 12, 2015
Dr. Berenhaus and the entire practice was outstanding. I have recommended it to family and friends.
Sep 9, 2015
I always recieve good care with Bethesda Vision Care
Sep 6, 2015
Great staff, excellent care and attention to all my eye care needs.
Aug 27, 2015
I am a loyal customer! Great people, excellent care and service.
Aug 27, 2015
I would for the expertise of the doctors and quality of the lenses. The prices on the frames is a bit high for me but you get what you pay for.
Aug 26, 2015
I appreciate the responsiveness of the team and working to accommodate my schedule. In addition, they fit my son in prior to school on the same day as my appointment. Everyone working there is happy and inviting. Awesome place to get eyes checked. thank you
Aug 25, 2015
The staff and the doctors at Bethesda Vision Care have always been welcoming and friendly. The eye exam is thorough. In addition, any fit adjustments to current glasses is done willingly and professionally, even when the patient does not need new eye wear. I recommend this practice to anyone in the area looking for a good eye doctor.
Aug 19, 2015
Gary adjusted my glasses and they now fit better than they ever have.
Aug 19, 2015
Consistently competent, friendly service.
Aug 13, 2015
Very friendly and efficient, especially the nice lady who conducted my vision tests before I saw the Dr.
Aug 12, 2015
Great experience and conveniently located. Wonderful team of professionals.
Aug 10, 2015
Happy Birthday this month Dr B!
Aug 8, 2015
Dr. Levy was great!! I would gladly return.
Aug 5, 2015
My salesperson Ryan was excellent! he was thorough, friendly and knowledgeable!
Aug 3, 2015
I have been patient for over 20 years and I've always received excellent service. You guys are the greatest and now my husband is also a patient/fan.
Aug 3, 2015
I am not sure why a contact lens fitting costs 200 dollars...
Jul 26, 2015
I am extremely particular about my medical care, so it should say something that I have been with Dr. Berenhaus for 27 years. I am always impressed with the care given to my eye as well as my eyesight evaluation. The staff is friendly, attentive, knowledgeable, up to date on the latest technology, and just, plain smart. I am always confident that I am getting the very best care. Highly, highly recommend.
Jul 24, 2015
We really like the team at Bethesda Vision Care and Dr. Katchuk is terrific!
Jul 17, 2015
I've been a patient for over 15 years and have consistently been pleased with the care and consideration that I've received.
Jul 16, 2015
it was a very positive experience.
Jul 16, 2015
I have been going to Dr. Berenhaus for over 25 years and continue to love the experience - his capabilities, his tools, his team, his community involvement and giving back in the US and abroad are all factors in my level of support for his business. He is constantly learning and pushing the cutting edge in his field which is very impressive. I had lasik done in 1998 with a doctor he advised me about and I am still extremely happy with the results all of these years later.
Jul 16, 2015
Love going to BVC! I recommend them any time I am asked.
Jul 15, 2015
The doctor took the time to explain things carefully, provide a quality diagnosis, make sure I received a lot of attention and care, the office was efficient and well organized , and I had a great experience. I'm very pleased with my prescription and frames.
Jul 3, 2015
Dr. Levy is professional and clearly explains options. Our family has worked with him for many years.
Jun 27, 2015
Very good appointment, everything on time and in budget.
Jun 18, 2015
The staff are professional and very good. My only disappointment is the cost/prices. More expensive than it needs to be, in my view.
Jun 11, 2015
Bethesda Vision Care is an outstanding eye care facility. Dr. Katchuk is an excellent clinician and very thorough in his examination. He also takes the time to explain every issue with his patients. I could not be more pleased with my care.
Jun 10, 2015
Prompt and efficient service and care by the staff and Dr. Berenhaus.
Jun 10, 2015
As usual, the service was excellent
Jun 1, 2015
The examination process was thorough. I appreciated the various steps involved in the visit and the procedures performed being explained in detail.
May 25, 2015
My first experience at Bethesda Vision Care was awesome!!
May 18, 2015
I was late but they took me anyway and greeted me by name. They are all very nice.
May 17, 2015
Very kind and welcoming staff -- exemplified by Dr. Berenhaus. This was my first eye exam in over 20 years. Each step of the process was clearly explained to me. It was a very quick and efficient process in a comfortable office. I'd refer my friends and family in a heartbeat.
May 7, 2015
I cannot say enough good things about the care I received here.
Apr 29, 2015
The service is 100% in my book. No matter what time of the day, the staff is pleasant and very up beat for a wonderful visit every time. Thank you.
Apr 29, 2015
Dr. Weitz has a great manner and his staff is polite and welcoming
Apr 27, 2015
Dr. Levy is the best. I live 1/2 hr away but wouldn't go to any other guy. He's friendly, laid back and tells it like it is - no BS. Great dude
Apr 26, 2015
Dr. Weitz is wonderful. He has been my optometrist for 30 years and has been very considerate and creative with ways to correct my severe myopia. I highly recommend him!
Apr 17, 2015
Although the staff is always nice and very helpful, I go to Bethesda Vision Care knowing I will receive the best in care. Dr. Barenhaus is an expert at fitting contact lenses and will not hestitate to refer you to a specialist if one is needed.
Apr 15, 2015
Always a great experience when coming in for an appointment....on time, courteous and professional!
Apr 15, 2015
Everyone was outstanding. Dr. Levy is super and Katrina is great.
Apr 11, 2015
Dr Levy fitted me with soft contacts that give me 20-20 vision with my bad astigmatism.
Apr 6, 2015
Dr. Levy is great. The exams were good. However, I am canceling my eyeglass order because it costs over 2 times what I paid for glasses a few years ago and my prescription changes nearly every year, therefore it is not economical for me to get these glasses. I'm awaiting an updated receipt, my prescription emailed to me, and the NVA insurance form. Thank you. -Melissa Ferguson, melissa.e.ferguson@gmail.com.
Apr 5, 2015
I went in for a quick (basic) exam after not having gone in a couple years, the team was really helpful in making sure any questions were answered while going over any general info that may be helpful for eye-care, and the eye exam itself was very thorough, I did not feel rushed at all and was a pleasant experience overall. Since Bethesda Vision was near my work office and they could fit me in with only a few days notice it worked out perfectly. I"ll definitely try to make my annual checkups here if possible.
Mar 30, 2015
Dr Weitz takes great care of our family's vision health and needs. Wendy
Mar 23, 2015
Still trying to figure it out. My eyes are tricky. It's the 30 minute waits the last two visors which are problematic. The girls at the front are very professional.
Mar 22, 2015
Great staff and all around experience!
Mar 21, 2015
The staff and office were quick and efficient. I was able to be seen early and my annual visit was completed quickly with no time waiting.
Mar 16, 2015
Great service! Prompt attention to my needs. I appreciate the assistance with my frame selection. I would have preferred a bigger selection of men's frames.
Mar 10, 2015
I got excellent care,as always from Dr. Weitz and I found the whole team at Bethesda Vision Care to be kind and very helpful.The atmosphere of the office, in addition, is very relaxed.Perfect for worried patients!
Mar 6, 2015
There was a bit of a mixup with my appointment but the front desk was very helpful in getting me seen. I LOVED everyone who assisted me and appreciated the time Dr. Cheng took to inform me of my current condition.
Mar 6, 2015
Good experience. The price of contacts and glasses however was a little high.
Mar 5, 2015
Thansk for continuously excellent care and respect. Jeff
Mar 4, 2015
I have been a happy patient of Dr Berenhaus for over ten years. A very nice impeccably run business.
Feb 28, 2015
The eye exam is thoroughly done and well explained but I do not like to be pushed to buy the Eye Vision products. I always feel pressured to buy contacts and glasses there.
Feb 28, 2015
Many years have been a patient of Dr. Berenhaus and never was I disappointed. Everything was better than satisfactory.
Feb 25, 2015
Everyone who works at this office is professional and caring. It is a true pleasure going to an appointment of any type there.
Feb 24, 2015
My experience was awesome!!!
Feb 23, 2015
Excellent. Great doctors and professional staff
Feb 23, 2015
I never experienced such a bad treatment. I paid a lot of money and since I am the customer I expect to be treated like that. Furthermore the whole environment of Bethesda Vision Care give a poor impression. Staff walking in and out while the Dr. is busy with the treatment. No explanation what I can or cannot do and they give you the lenses to try without any solution with it! Maybe I am very spoiled but I don't think this is the appropiate way to treat customers who are paying a lot of money.
Feb 10, 2015
Bethesda Vision Care is the best eye care group I have ever worked with.
Feb 9, 2015
Everyone is so kind. If you don't understand something they will explain it again in a way that you will understand. They answer all of your questions & are very patient. Very pleasant atmosphere.
Feb 9, 2015
this is a great place. The only issue I can find is that they do not open until 10.00 a.m. what is very unconvinient with working hours. I'd rather go to Drs. about 8.30 a.m.
Jan 31, 2015
Overall it was pretty good, its is a much more pleasant environment than you get at a chain store. I wasn't a fan of not being able to look at your selection of frames on my own, but it is what it is. Staff and employees were very friendly.
Jan 30, 2015
Staff is friendly and accommodating. I am not always sure if the contact and glasses prescriptions are the best solution, but the doctors and staff are patient and give me plenty of time and options. I may not be one of their easiest patients, but I am a happy customer.
Jan 28, 2015
Waiting room was crowded, but it was Saturday. The woman sniffling and sneezing beside me gave me pause, but a good excuse to get up and go look at eyeglasses.
Jan 26, 2015
The opticians are especially helpful and patient.
Jan 26, 2015
Bethesda Vision Care is a great operation. Dr. Katchuk is terrific and the staff are so knowledgable. I have recommended them to many of my nursing staff who now also are also happy clients.
Jan 24, 2015
I'm so grateful my eye insurance switched back so I can use Dr. Berenhaus again. It was not easy trying to find I doctors with a professional nature and courteous service like I get in this office. So I am so so happy that I am once again able to see Dr.Bberenhaus.
Jan 22, 2015
Great practice. Great frames. Would highly recommend.
Jan 21, 2015
Dr. Levy is very helpful, although my appointments always take a while. Saturdays anytime after the first hour tend to be very busy. My 11:30am appointment stretched until 1:15pm - they had me take my contacts out and sit in the waiting room for 20-30 minutes until about 12pm (not too long, but long when you can't see or read). Then DR. Levy did most of the exam and had me put new contacts in. Then I sat about 40 minutes until 1pm, at which point he finally was free to check the lenses and send me on my way. On my way out I requested an itemized receipt for my contacts order so I can claim my flexible spending healthcare reimbursement and the (busy) front desk staff promised to email it to me right then. It's two days later and I still don't have it and probably will have to call. Again, a nice place with a good optometrist, but time-consuming and really busy, which seems to affect the ability of the (friendly but distracted) desk staff to keep everything straight.
Jan 19, 2015
My experience suggests Bethesda Vision Care cannot clearly see the fine line optical shops must tread between retail profit maximization and their primary responsibility to customer health care. Dr. Cheng's thorough eye exam was very informative, the BVC sales operation was infinitely less so. After explaining I would be keeping my frames, I ended up with high index lenses, coated and polished for $489, which came to $261 after insurance. Did I need high index lenses for my very mild prescription when I hadn't had them before? I don't know. Staff never made any options known to me. We didn't discuss lens materials or finishes, she just filled out the invoice. The lab had problems, my order was delayed almost 2 weeks. Was this due to the lens material? I have no idea, but I do know I no longer see well with my glasses and I am concerned about returning to BVC after the long ordeal. Whether it was up-sell or oversight, BVC has not proved to me that it puts its customers' needs first.
Jan 19, 2015
Dr Cheng is a terrific optometrist, who I genuinely believe cares about the health of my eyes. The ladies working at the front desk are helpful and polite, the ophthalmic tech made me feel comfortable and relaxed, and the optician was so quick to adjust my glasses. You all were professional and speedy. Even with additional testing and adjustments to my glasses I was in and out in 45 minutes. A+. Keep doing a great job.
Jan 18, 2015
I feel there are way to many people behind the desk. On average I seem to always see four or more people behind the desk. I feel the office is too crowed for the size of the venue. Some of the staff members talk way too much and unfortunately, some have an attitude of arrogance. Customer Service needs some major improvement. Dr. Chen is excellent I truly enjoyed talking and being tested by her.
Jan 14, 2015
Bethesda Vision Care is my practitioner of choice for years. From the front office staff to Dr. Berenhaus himself, each experience is a positive one. The practice is supportive and patient and ensures that I feel when I have left, I am the most important patient they have seen that day!
Jan 14, 2015
They are highly professional. responsive and courteous,
Jan 14, 2015
Dr. Berenhaus is terrific!!
Jan 8, 2015
My contact lens was at the exam room while I was assessed by the doctor. When I came back to re-try the lens, it was gone. The staff found it in the trash can, in that other employee just threw it away without asking anyone.
Jan 7, 2015
DR. Berenhaus is the best, knowledgeable and conscientious, totally trustworthy. Thank you. Michele
Jan 7, 2015
I was pleased with my experience. Everyone was courteous and I received great vision care.
Jan 7, 2015
Dr. Levy is always warm friendly and professional. He is my favorite Dr. to visit since he is the only one of my Drs. that doesn't ask me to get on the scale and weigh in when I have my annual exam!
Jan 4, 2015
I am very content using the service but they made me wait for 30 minutes and I did not like that. Other than that, they are doing fine.
Dec 30, 2014
Wow. What a we'll trained and friendly staff b Dr. Berenhaus is the best.
Dec 25, 2014
Dr. Weitz is a great doctor. :)
Dec 23, 2014
Streamlined service, thorough testing, personalized care, good selection of
Dec 10, 2014
I really like my doctor. He's kind and down to earth. I don't know why (but I have a feeling), why they keep asking me if I want to have a seat after my exam go have another exam. I just had a 25 exam with a doctor, why do I need another one? Overall, it's a nice experience.
Dec 3, 2014
Efficient and caring, as always. Dr. Berenhaus is fantastic at contact lenses!
Nov 24, 2014
Everyone so patient with my husband who has mental difficulties. Very much appreciated. I would not go to any other doctor for my eye care. Very helpful, also, with picking out glasses and adjustments when needed.
Nov 19, 2014
I love the doctors in this office. I usually see Dr. Katchuk and he's fantastic. I saw a different doctor on Saturday because of an emergency and she was just as helpful. My only issue is the wait. Every time I have to go for an appointment, I feel like the average wait is about 30 minutes which to me is a long time to wait.
Nov 17, 2014
Great care. I have always had great experiences with the doctors. However front desk should be more professional and responsive. The doctors are great though!
Nov 14, 2014
The staff was very friendly and welcoming. Physician was patient and very helpful during the exam.
Nov 13, 2014
I always have a great experience, however this time I was a bit annoyed. When I showed up, the front desk person said your appointment was cancelled, we called on Nov. 3 and left a v/m. I said well why did I get 3 emails and texts over the last few days (including the morning of)confirming this...answer was, that's just how our system works, we left you a voicemail on Nov. 3. They had another doctor that could take me, but that system should be fixed. I was at a funeral on the 3rd of a close family member and missed voicemails, but after receiving numerous emails/texts there was no question this appt was on.
Nov 9, 2014
Dr. Berenhaus is the epitome of an eye-health specialist. With every appointment, I have experienced a thorough eye exam: e.g., the use of state-of-the-art equipment, listening to my vision concerns, and providing helpful information about my eye health condition, all with a professional, and warm, "bed-side" manner.
Nov 6, 2014
Great Professional service. the glasses I got were just what i needed for driving and computer use.
Nov 5, 2014
Glasses prices are high, but the service is great and they always help with insurance questions.
Nov 3, 2014
Dr. Katchuk is great you. Several years ago he identified a solution that provides me great vision in and I with surgery induced kerataconus, keeping the eye healthy. As a result, I've had a number of years with no vision change or other eye problems that I had experienced before seeing him. Now he is also providing great care to my tween daughter.
Nov 1, 2014
Excellent service, and the team was extremely knowledgeable & extremely friendly. I would recommend them and return for my next exam & glasses. A plus
Oct 25, 2014
Very friendly staff, no one seemed rushed, everyone was all smiles and explained everything before they did something. Great experience in my opinion and I would definitely recommend them to any of my friends or family
Oct 20, 2014
At Bethesda Vision Care I was treated with respect and with a smile. Everyone was very personable and professional. The Optometrist explained my visual situation better than anyone has in 30 years! No pressure to purchase their products. I couldn't be happier!
Oct 18, 2014
You all are amazing. Thank you!
Oct 16, 2014
The building was very crowded and I felt like the apt. was very rushed. I was really looking forward to getting new glasses in addition to my contacts but I felt like the person helping me was not very into assisting me with an affordable option. The person helping with my contacts/ glasses was also very unprofessional. I was looking forward to this apt since it was my first time, and was extremely disappointed.
Oct 15, 2014
My examine by dr Weist was excellent. I am Using a former eye glass frame to try my new Prescription. Although Chaz tried to be accomodating With the cost of the lenses,I found the cost significantly Higher than places i'd used before. I am remaking only One pair right now. They were over 800.00 with my Own frames... Rather outrageous when I will need 2 more pairs. My insurance Did not cover anything. L berman
Oct 4, 2014
I was very pleased with the time the doctor took to explain steps I should take to treat my condition. All though I am not a permanent resident of Bethesda I made an appointment quickly and was pleased that he took the time to answer my questions. Having a parking lot was also a huge plus for this area. (I would like to note that you are not listed in the Montgomery County phone book that had just arrived. I had to pass by again to make sure that I had the name of the practice correct.)
Oct 1, 2014
The young ladies in the office were great! Especially Char!
Sep 29, 2014
Dr. Weitz is great! I see Dr. Weitz for orthokeratology.
Sep 26, 2014
Dr, Berenhaus has provided excellent care for me for the past seven years. I receive precise prescriptions, clear explanations and good follow up. Gary is especially helpful in securing glasses that look good and fit well, and is always willing to adjust them with a smile. I appreciate their professionalism.
Sep 25, 2014
I have requested not to receive texts.
Sep 23, 2014
Very good experience, competent and friendly staff.
Sep 21, 2014
Very Professional and Friendly.
Sep 19, 2014
Used to go to the cheaper place. Might be ok for people with nothing but basic near or far sightedness . 2 for1 deals aren't a deal if the lenses aren't mounted the same. At Bethesda Vision Care, you pay more, but get much more for it. Eye exams are careful and not rushed, fitting is knowledgeable and not high pressure with a good range of options. The results are a relief rather than a hassle. Their guarantee is excellent. They replaced some scratched progressive lenses free without me even knowing it was covered. ( hint, don't use your glasses with a microscope without a rubber eye pad.) Moral: you get what you pay for.
Sep 14, 2014
I think the cost of new lenses and glass frame are too much.
Sep 13, 2014
Bethesda Vision Care helps me assure that my eyes are well taken care of with annual check-ups and testing, as well as providing bifocal contact lenses and glasses when needed. Dr. Berenhaus is so helpful in answering all and any questions I have and his staff are very professional and helpful in all areas. Appts are easy to schedule. Their on-line system of setting and confirming appts is very helpful and easy to use. Highly recommend Bethesda Vision Care.
Sep 5, 2014
Everything was great. Friendly reception. Very smart and direct staff and high quality service.
Aug 28, 2014
Overall a great experience. The staff was courteous and professional. Doctor is great, took a lot of time to make sure I had the right prescription. Would enthusiastically refer to anyone.
Aug 14, 2014
The team went to extra lengths to deal with an unusual need for a pair of "music glasses". It was much appreciated as I have had difficulties other places getting these glasses right.
Aug 13, 2014
I am so happy I chose to go to Bethesda Vision Care for my checkup and contact lens purchase. The doctor I worked with was Dr. Katchuk who was extremely helpful and worked with me to choose a new contact lens for me to try. He was very personable and I felt at ease speaking to him about my concerns. Thank you Dr. Katchuk! Love my new daily lenses.
Aug 13, 2014
My whole family has been very happy with Dr. Katchuk! Treena is also great. The staff doing the preliminary exams seem much more professional and knowlegeable than in the past 2 years.
Aug 13, 2014
I've been a patient of Dr. Levy for many years and he always is very kind and professional. The only thing I was disappointed in was the selection of frames.
Aug 11, 2014
I love Dr. Chen and will follow her to whatever practice she goes to! However, the service at Bethesda Vision Care is superb as well!
Aug 11, 2014
My contacts were mailed to my old address not my new address. I now have to go to my old house to pick them up. Not good
Aug 5, 2014
Dr. Cheng is great! We follow her from other vision center to Bethesda Vision Care. She has been taking care of our eye prescription very well. However, the reception staffs are not helpful. During recent visit, they didn't give me prescription and itemized receipt when I was there. It took MANY phone calls and emails to get my CORRECT receipt.
Aug 5, 2014
Dr. Levy was very personable and patient. The tech taking the eye photos was also really sweet. Glasses are a little too expensive, even with insurance.
Aug 4, 2014
Great staff, doctor and experience.
Jul 31, 2014
Really enjoy coming to your office. Everyone is always happy and doing everything they can to make sure the experience is as enjoyable as possible. As long as everything stays the same, I'll be a life long patient.
Jul 28, 2014
I did not like being passed off to someone who didn't explain why they were talking to me about my glasses options instead of the Dr. The Dr should have talked to me first before passing me off. I was left flustered and without all my questions answered.
Jul 27, 2014
I can't say enough about your customer service. I was bragging to my wife that you went out of your way to help me with a couple issues and I never had any customer experience in a medical office in the DC area that compared to this one. Also, I never felt rushed and had all my questions answered. I expect a high level of competency when dealing with my health and sadly, many offices lag behind. Your office, on the other hand, is top notch. Keep it up!
Jul 23, 2014
Staff was extremely courteous and professional.
Jul 16, 2014
The doctor was very nice and helpful.
Jul 13, 2014
glasses are very expensive. I had my tech check immediately and then waited 10 minutes for the appointment.
Jul 11, 2014
The original lady who greeted me at the desk was wonderful and polite, when I came back to the desk another woman was standing there and she was not so polite. One should not be standing at the desk, if they can't greet you with a smile.
Jul 9, 2014
Great service; this professional and friendly team knows how to treat their customers well.
Jul 7, 2014
Really had a great experience at Bethesda Vision Care. The facility is nice and clean and the staff was very friendly and explained everything clearly. Will definitely keep going here, even if I move out of Bethesda.
Jul 3, 2014
Very timely for a doctor's office visit. Staff was very pleasant. Doctor and doctor's assistant were fantastic with 4 year old kids. I am coming back for my own appointment!
Jul 2, 2014
My appointment with the doctor was great. I trust Dr. Kachuk and think he is thorough, skilled and attentive to my needs. I had to wait 50 minutes after checking in for my appointment to see him. While each member of the staff was attentive, courteous and knowledgable, the office seemed frantic and overworked. My experience while waiting was unpleasant enough that I may consider switching practices.
Jul 2, 2014
I have been wearing glasses for 20+ years and I have never been happy with Bethesda Vision Care's optician. They took their time to help me identify a glass that fits me well with patience. I recommend you go to this place especially if your prescription is strong.
Jul 2, 2014
Tried several eye care service, this one is the best.
Jul 2, 2014