Bensonhurst Family Vision
Bensonhurst Family Vision
134 Reviews
Dr. Bartov was very nice and patient when she did the routine eye exam with me.
Mar 27, 2024
The staff at Bensonhurst family vision are very nice and professional. Dr. Bartov is very thorough and great at her profession. I highly recommend her.
Mar 20, 2024
The staff was very professional and friendly. Helpful and very knowledgeable.
Mar 2, 2024
The staff and doctor are fantastic and knowledgeable, the place looks great after renovation.
Mar 1, 2024
Excellent service. Everyone very caring !! Doctor explained everything in details.
Feb 7, 2024
Great doctors assistants and front desk staff very friendly and knowledgeable
Jan 6, 2024
The Staff and Dr Jenny Bartov were both professional and attentive. I was very impressed. I would recommend Bensonhurst Family Vision to everyone!
Dec 6, 2023
The new layout of the office is trendy and eye pleasing. The front desk associate was very helpful. Dr Amir is great!! She explained to me every part of each test. She made me understand what was happening and it was easy to understand! I love this place!!!
Oct 28, 2023
It was amazing. Everyone was super nice, the exam was quick :)
Oct 16, 2023
I have been coming to this location every year since 1999. I always feel welcomed. The staff is always kind and professional. I always receive a very comprehensive exam.
Sep 29, 2023
Thanks for the help. Completely satisfied.
Aug 28, 2023
Great visit. The staff & doctor showed a manner of professionalism, but with warmth. They relayed my fears concerning a matter with my left eye. Glasses have been ordered for my vision & the staff was very helpful in picking out frames, as well as the lenses. Looking forward to getting them. Thank you again.
Jul 22, 2023
I have been a customer for a while now, staff is always very courteous and also very accomodating..I cant imagine going anywhere else!
Jul 3, 2023
Great Dr and staff! Professional and courteous.
Jul 2, 2023
On my 1st visit to Bensonhurst Family Vision, I arrived early, like I do to all my doctor appointments but this visit started unlike other doctor appointments. Upon arrival the staff was pleasant and welcoming. The most surprising thing that happened was that my appointment start when it was scheduled to start. The doctor was informative and thorough. The selection of eyewear covered under my plan was plentiful and fashionable. Based on first impressions, I would definitely recommend this place.
Jun 26, 2023
Great stuff! Dr. Poley was very knowledgeable and helpful! I will definitely spread the word and make it my Dr!
Jun 14, 2023
The service was far beyond my expectations, I got an appointment right away; the staff was very helpful, friendly and attentive to my needs.
Jun 7, 2023
I always have great service and the doctor is amazing.
May 23, 2023
I came on Friday 04/21 for picking up my glasses and it had an issue so they told me to reorder my descriptions but they didn’t give me any details about my descriptions need to reorder and you guys are racist since My glasses are covered by insurance so I don’t get treated respectfully I have another eye drop descriptions need to refill but the pharmacist said you guys didn’t send any descriptions refill to them so far I called on Wednesday and at 10 am and came to the store to talk to them you huys are irresponsible
Apr 21, 2023
The visit was great as the doctor was kind, patient and understanding of my problem. She explained the situation fully and left me with a suitable solution in resolving my eye problem.
Apr 19, 2023
Very professional and and very helpful
Mar 27, 2023
Staff is courteous Friendly and very helpful and Dr was very attentive caring and sweet knowledgeable. I recommend this eye place
Jan 23, 2023
Very attentive staff who was very courteous, & helpful... Explained everything that was going from my examination to my benefits... Dr was excellent, & answered all my questions
Jan 23, 2023
My granddaughter recommended this place. So glad she did! Efficient, patient, kind & knowledgeable. Everyone was helpful, sweet & everyone (staff) got along. Something you don’t see too much of these days.
Dec 16, 2022
Efficient, professional, helpful.
Dec 12, 2022
I was extremely pleased with the service I received at Bensonhurst Family Vision. Everyone was very professional, pleasant and courteous.
Nov 25, 2022
Great place for eye exams and eye care. The eye doctor, Dr. Amir, was skilled and knowledgeable. The staff there was professional.
Nov 22, 2022
The Employees at Bensonhurst Family Vision are very welcoming and professional. I have been coming here for several years now and would not change them for anyone else. They are honest and reasonable in price. The eye exam is quick & so detailed.
Nov 14, 2022
As always best service with highly professional staff.
Oct 26, 2022
Excellent fast service. Friendly and kind staff.
Sep 19, 2022
The optometrist was patient and took her time conducting the eye exam.
Sep 5, 2022
I always feel comfortable with the staff in the store. The doctor was particularly kind and even commented on my necktie as a way to break the ice. I received a very complete examination
Sep 5, 2022
The staff is always welcoming and extremely helpful. I as a mom of 3 children appreciate their patience and dedication to their customers/patients.
Aug 16, 2022
Everything went smoothly and my wait was not too long.
Aug 10, 2022
Very nice and friendly staff
Jun 6, 2022
Excellent and professional always! I always look forward to my appointment! Thank you!
May 29, 2022
I will always come there I have been coming for years customer service is great they stand behind what the sell and treat you great are extremely helpful...I will always continue to come back I trust this place and feel comfortable
May 23, 2022
I look forward to seeing how well my new eyeglass prescription will be. Thank you for all your care regarding this matter.
Jan 21, 2022
I find Bensonhurst Family Vision to be very top notch when it comes to choosing Medicaid glasses or any kind of glasses. They truly know their business. I would highly recommend them to anyone who is interested in either a pair of glasses or contact lenses.
Jan 19, 2022
Excellent optometrist & staff. Optometrist was very informative and deeply cares for her patients. She explained and gave tips on my concerns. Staff was also great. Highly recommended!
Jan 17, 2022
Clean, relaxed atmosphere with a friendly easy going staff! Plus all of those name brand frames!! 😎🥸🤓 ❤️🔥
Jan 12, 2022
What a breath of fresh air! It is such a wonderful change to go to a place where you don’t feel like “just a number.” The staff and the doctor at Bensonhurst Family Vision were friendly, knowledgeable, and took the time to answer all of my questions. My eye exam by the doctor was very thorough, and because of my family history of glaucoma, the doctor took extra time to ensure that my test results were accurate. Great frame selection. Highly Recommended.
Jan 10, 2022
Great customer service. Dr. is very knowledgeable and informative to your needs and goes above and beyond. I will definitely be back!!
Dec 5, 2021
Wonderful, courteous, professional, yet personable staff. Customer service is beyond exceptional. I've been a client for well over ten years and although I have relocated out of state, they are still my choice for vision care.
Oct 9, 2021
I have been going here since 2011 and I have never had a bad experience. Staff is always kind, helpful, down to earth.
Oct 4, 2021
I was very grateful that Bensonhurst Family Vision was able to squeeze me in for a last-minute appointment. Kristen was particularly helpful in following up with me to make sure that I was able to take advantage of the slot. Since the waiting area is not super modern I was pleasantly surprised by the all of the cutting-edge equipment used by the practice. It made my appointment quick and easy, with no immediate need for dilation. The optometrist was extremely helpful and made several recommendations for how to manage dry eyes and driving glare. Thanks so much for your help and for getting me in for my appointment!
Sep 7, 2021
It was the easiest time to get new glasses, Thank you at Family Vision for being caring and patient!
Aug 24, 2021
I got an appointment right away. The customer service was great. I felt welcomed and comfortable. I was seen on time. I didn’t have to wait at all. I would highly recommend this location.
Aug 23, 2021
The people were very friendly, They were very helpful in helping me pick my new glasses
Aug 23, 2021
Wonderful. Amazing doctors
Jul 26, 2021
Amazing. Very professional eye doctors.
Jul 26, 2021
Have been seen by Dr Poley for over 10 years. He has kind personality, attentive to details and individualizes approach to every patient. His advice has been working the best for me. The atmosphere in the office is warm and like at home.
Jun 9, 2021
My family and I have been going to Bensonhurst Vision for over 20 years. The doctors and staff are the best. Professional, pleasant and very knowledgeable regarding insurance. I live in Colorado and try to schedule my eye exams while I visit my family in Brooklyn. Definitely recommend Bensonhurst Vision
May 8, 2021
A great family doctor gives you great advice and really cares about their patients thank you for having us and helping us with your frames god bless
May 5, 2021
Wonderful experience especially since I have not gotten an eye exam in two years now due to birth of baby and then pandemic. Went in for eye exam and hoping to find new frames as well. The exam went very smoothly, the technician was throughout and polite. I have only great things to say about the doctor; she was very attentive, informative and throughout as well. Placed an order for new eye glasses, thank you so much for helping me find the perfect ones! Very pleased, and the best part its only a few blocks away from my apartment. Can’t wait to come and pick them up!
Apr 30, 2021
Great doctor! Always thorough
Apr 30, 2021
I called Kristen up I had problem with both pairs and she sat me down looked everything over and took care of my issues.... U have no worries when u get your glasses here.... Thanks for your help👍☺️
Apr 23, 2021
Excellent service. The doctor is amazing and the staff, extremely helpful and so welcoming. I have been coming here 4 years now and would not change them. They are the best if the best!
Feb 15, 2021
The best doctors, very friendly medical personnel. I have been going to the office for 7 years. Highly recommend.
Jan 31, 2021
I’ve been using Bensonhurst Family Vision for over 20 years and am always impressed with their professionalism and friendliness. The office is following all the safety precautions necessary and I was at ease during my exam. I highly recommend Bensonhurst Family Vision .
Dec 12, 2020
Everything went fine. The entire staff was very professional. You leave feeling confident that received excellent service.
Dec 9, 2020
Eye doctor has no patience to answer our questions and concern.
Dec 7, 2020
The staffs are friendly but the eye exam doctor is not great.
Dec 7, 2020
Best place to go for vision problems. Great service. Very helpful.
Nov 11, 2020
Excellent supportive staff. Very knowledgeable doctor!!!
Oct 21, 2020
The appointment felt very safe and everyone was very friendly and Helpful. Will definitely come again and recommend.
Oct 9, 2020
I like Bensonhurst Family Vision. The only downside I have is there was not a choice of Medicaid glasses like I had the last time. There were no choices of different colors and styles. I had to choose whatever was available. That was a huge disappointment to me. Due to COVID-19 I was told new glasses were not being manufactured. It was a tremendous let down. Michelle Gintzler
Sep 24, 2020
Best experience ever had in buying glasses. With the new safety protocols in todays new life style the place was up to date. The attention I got from the beginning to the end was great. Answered all my questions and doubts. Took their time in helping me choose the correct glasses for me. Very professional an very highly recommend.
Sep 18, 2020
Professional and courteous.
Aug 3, 2020
This place is great!!!! I’ve been going there for few years already and don’t plan on going anywhere else. All the staff and doctors are extremely nice and go out of their way to make sure you have a good experience!!! Definitely recommend!!!!
Jul 24, 2020
In a time of great trepidation it was a welcome feeling of safety. Allowing few people in the store and still giving adequate time to the customers. As well as giving a great deal!
Jul 22, 2020
I’ve been coming here for 5 years, and I was extremely disappointed with the doctor that did the eye exam, if you even want to call it that!
Jul 20, 2020
Another great visit at Bensonhurst Family Vision. Always so helpful and knowledgeable. Staff is the best and everything is very clean and very safe as they work with the COVID situation. Highly recommend.
Jul 20, 2020
My experience at Bensonhurst Family vision was a very pleasant one . Professional , friendly , clean and prompt . Very happy .
Jul 15, 2020
Wonderful office extremely friendly and helpful. My preferred choice for vision care
Jul 15, 2020
Great service always very welcoming and professional thank you for your service
Jun 30, 2020
Great and knowledgable doctor. Friendly and very helpful staff. Thank you for making my visit pleasant and easy.
Jun 24, 2020
The staff at Bensonhurst Family Vision is phenomenal. They are friend and professional at the same time. You feel comfortable and welcomed each time you go. Now with Covid they made the experience that much easier! I rate their hygiene levels at an A++. I return every year, because they are an amazing team!!
Jun 22, 2020
I have a great experience very professional people and very clean ..
May 31, 2020
I am so grateful that Bensonhurst Family Vision reopened. I felt very safe. The doctor, staff, and technicians took all the proper precautions to make sure that everyone was protected. I know it is risky for the staff and doctors to be working, but they have always put the needs of their patients first. As always the doctor and technician were very thorough, friendly, and answered all of my questions.
May 29, 2020
Very supportive to customers very clean and sanitary
May 24, 2020
The staff is very professional, easy going and they get the job done perfectly. They are also very friendly and welcoming. I would definitely recommend Bensonhurst Vision for all your family needs!
Feb 3, 2020
The people who work here are very friendly an understanding. They are patient and helpful with bit of humor which made me feel welcomed and relaxed. They are efficient and helped me find and reach the goal.
Dec 19, 2019
I had a great experience. Everyone here is friendly and professional. I was taken care of from my vision exam to pickig glasses. I'm very grateful to everyone there.
Dec 12, 2019
The staff is wonderful. I had my first visit yesterday. I just walked in and they found the time to accommodate me without an appointment. I always dread getting new glasses because I’ve never found something that I feel comfortable in. Everyone here took the time to answer all my questions (blue blocker/anti-glare questions) and ensure that by the time I left I had found a frame that I loved, and felt comfortable wearing. For the first time I can’t wait until they’re ready to be picked up. Kristin, Felix and Bill spent hours after my exam ensuring that I was happy with my choice. They have a wonderful selection of frames in every price range. Special thanks to Felix who has the patience of a saint for putting up with me, while still keeping a smile on his face! They’ve found a lifelong customer and I will be sending my family and friends their way.
Aug 30, 2019
Bensonhurst family vision is always so professional, fast and efficient.
Aug 2, 2019
This was my first experience at BFV. I went in for an eye exam and new glasses. I was seen on time and the entire staff was real friendly and took the time to answer all my questions.
Jul 26, 2019
The staff and doctors at Bensonhurst Family Vision are always friendly and very professional My whole family has been coming here for at least 10 years and we are always satisfied with their professionalism and their helpful insights when choosing frames and lenses. I highly recommend Bensonhurst Family Vision.
Jul 16, 2019
Highly recommend this vision center. I made the appointment at my convenience through Zocdocs. The only wait time was to put my information into the system as a new patient. The doctor who I made the appointment with was on vacation and though disappointed at first because I chose him based on his five star reviews, the substitute doctor, Dr. You g was excellent. She was knowledgeable, pleasant and very thorough. She sent me off with a list of idiot proof directions to maintain healthy vision. I left without an updated prescription for vision. When I called the next day, the associate very happily offered to email and snail mail a copy. Parking is available either at meters or for free around the corner on Benson Ave.
Apr 30, 2019
I have been going to Bensonhurst Family Vision for over 20 years. The staff is always kind, professional, and knowledgeable. I have seen only two different doctors in the location in a 20 year period. Its amazing consistency
Feb 5, 2019
Always love the service and trust the staff for their advice!!
Jan 22, 2019
Very quick visit and friendly doctor.
Nov 9, 2018
Ive been going here for years and Ive never had problems or issues with anything. The doctors and staff are wonderful. Thank you for taking care of me & my eyses.
Oct 15, 2018
I had a great experience. Everyone in the office is very nice and friendly. I don’t wait long and the price was was very reasonable.
Oct 9, 2018
I have been going to Bensonhurst Family Vision for the past few years and have always had a great experience, however my most recent appointment was not a good one. The staff at the front desk are so unorganized and talk a little too much (and a little too loud), ultimately making people wait longer than they have too. Before I was seen by the doctor I confirmed that my insurance was the same as previous years. After being seen by the doctor I was told that they were no longer taking my insurance and had to pay over $200 for an eye exam and contact lenses. I let them know that they should have communicated that when they checked me in. The doctor I saw was a different doctor than I usually see and I will never make an appointment with him ever again. He talked for about 40 minutes about his personal life before actually performing the eye exam. Not until I told him that I really needed to get out of there for another appointment did he finally check my eyes. He was coughing throughout the entire visit and never once cleaned or sanitized his hands. He also didn’t clean or put a tissue over the machine where I would be resting my chin and forehead for him to examine the fit of my lenses. I am totally turned off by this practice and will not be returning.
Sep 28, 2018
As usual great and courteous service
Aug 2, 2018
Best eye doctor in town! Everyone is friendly and very helpful!
Feb 20, 2018
I love this office, the service is always quick and easy and the staff is so nice and caring.
Feb 13, 2018
everyone one in the office is very friendly and helpful
Dec 4, 2017
Ive been coming to Bensonhurst Family Vision on and off for a few years. I think they are all wonderful. The staff is very helpful helping me pick out my new frames. I cant wait to get them next week. Thank you
Sep 25, 2017
The service was great. The sales people were knowledgeable and courteous. The doctor did a very thorough exam. Would highly recommend them!
Sep 1, 2017
Friendly employees. They're also really helpful when trying to pick out new glasses. Dr. Prisca Simon is professional and pleasant.
Jun 22, 2017
Everyone is Always helpful when i have an appointment
May 20, 2017
Thank you so much for making this a quick and easy trip to the eye doctor. The office was very clean and everything about my prescription and eye health was explained very well.
Apr 15, 2017
First time here. Made the appointment for the same day and was fit right in. Greeted in friendly manner from minute I walked in. Best part was that my insurance did cover it!
Apr 3, 2017
Staff was professional and courteous. Also helpful and considerate to my needs.
Mar 28, 2017
I came in to get an exam for contacts and being that I hadn't worn them in years I was nervous. I had some trouble getting the contacts in and I was getting flustered but the staff there was so helpful and patient and sat down and walked me through it. I'm so thankful they were patient and willing to help me.
Mar 16, 2017
She took the time to answer my questions and concerns. I did not feel rushed, as I normally do with most doctors. She takes the time to listen, which I really appreciated. I came with a specific need and she was able to address it. Thank you ! I certainly recommend her.
Feb 16, 2017
Dr. Prisca is extremely thorough, professional, and knowledgeable in her practice.
Feb 16, 2017
Excellent service, quiet office, whatever time I needed to select and try frames on, to get explanations about all types of lenses and options - I got it. There is very attentive to details Doctor - she made sure that I understood all answers to my questions. Glad we chose this office.
Jan 26, 2017
Everyone is always helpful
Jan 6, 2017
Wish I found Bensohurst Family Vision a long time ago. Best experience and satisfaction from customer service to eye exam to getting my glasses. Will be using them for my vision needs in the future, shop no further they are to the place to go!
Jan 4, 2017
Outstanding and professional staff from the beginning to the end of the appointment. Very happy to have these guys close by.
Dec 8, 2016
I woke up with an issue with my left eye and based on a recommendation went to Bensonhurst Family Vision. I was surprised the dr took me right away. This staff at the front desk are great, they know what they are doing and keep the office running seamlessly.
Nov 21, 2016
One of the most professional, informative, helpful, and friendly places I've ever been in. They really seem to take care of their customers; you don't feel rushed.
Nov 18, 2016
This place is awesome. Every time I come in everyone is friendly and honest and they listen to the patients and actually talk with them
Nov 6, 2016
Would never go back,receptionist don't know her job.was only worried about the copay.didn't even get glasses,a paper and was told to go elseway to get glasses.should of told me before you took my copay.all about the money.
Oct 31, 2016
My experiences since 2013 with Bensonhurst Family Vision has always been flawless and come highly recommended. Sincerely, Salvatore J. Marino
Oct 21, 2016
This was our first visit to a eye doctor for my daughter Miah and she couldn't stop talking about how cool it was to be there how fast her doctor was and how helpful the receptionist was with picking out her glasses! Mind you my daughter is 6years old. The office came highly recommended on zoc doc and it was a great choice ! Also so fast service.. my daughters glasses are ready for pick up in less than 24hrs! Love it!
Oct 6, 2016
My experience was very good the doctor is very professional at this office and thorough made me feel very good about my eye exam and prices are fair also the girls at the front desk very pleasant and supportive
Aug 3, 2016
Great service very friendly
Jul 30, 2016
Fantastic experience. Dr Vecchi was very informative and thorough with my examination. My glasses arrived in 3 days, they fit perfectly and the lenses were exceptional.
Jul 12, 2016
They have been taking care of me for years. Very understanding and patient in regards to my visual needs.
Jul 7, 2016
I found them very helpful and I feel I got the best care. Thanks
Jul 6, 2016
I found them very helpful and I feel I got the best care. Thanks
Jul 6, 2016
The Dr was wonderful & I can't tell how GREAT the staff is,very accommodating. I'm a returning customer & will always be. Nice selection $ is Good
Jun 17, 2016
Professional, courteous & welcoming staff. Pleasant & thorough. The doctor is excellent.
Jun 8, 2016
Nice people very professional an friendly I love them
May 30, 2016
The office is close to home, the doctor was great and I got my new glasses in two days.
May 26, 2016
Everytime I come here everyone is always friendly and very helpful. I would highly recommend this place to anyone that's looking for glasses and/or contacts. I will most certainly be back again in the future!
Apr 24, 2016
I arrived on time but waited for 32 minutes for the doctor to examine my eyes. I saw her one month ago but the redness didn't go away. she told me to re-try the eye drops i used for the first time. I have a feeling she doesn't really understand what to do or she is unsure. the checking and explaining procedure is not clear enough for me understand whats really going on. It took her just 10 minutes to finish the visit.
Apr 21, 2016
It was my first time at this office... Dr patsalis was very kind and answered all of my questions. I went in with an eye infection from contact lens wear and the drops he prescribed worked by the next morning. The girl at the front desk was helpful in getting me in within the hour of calling for an appt. I will definitely be using them for my next set of lens and/or glasses. Thank you so much
Apr 18, 2016
Its the best Dr office in Brooklyn.
Mar 29, 2016
They are very friendly and professional. Bensonhurst family vision is a good place to go.
Mar 19, 2016