Belleville Optometry

Dr. Bill Ritzel and Dr. Jackie Taylor

Star Star Star Star Star 604 Reviews

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Reviews

StarStarStarStarStar your staff were very professional from start to... —    (Patient since 2019)

your staff were very professional from start to finish,I would refer Belleville Optometry to anyone seeking eye care.


StarStarStarStarStar Absolutely wonderful experience... —    (Patient since 2020)

Absolutely wonderful experience. I've always gone to America's Best until I recently went on my husband's insurance. I was used to their "customer service," which was lax at best. Belleville Optometry was amazing. They take public health very seriously - there were sings reminding folks to practice social distancing, multiple hand sanitizer pumps throughout the lobby, and the entire building was spotless clean. As for the staff, I couldn't be more satisfied. Everyone I interacted with was helpful, pleasant, and professionally courteous. Each person I worked with listened to me and answered my questions. They take pride in what they do and it shows. I'll happily reccomend Belleville Optometry to my family and friends.


StarStarStarStarStar I love going to Belleville Optometry .  —    (Patient since 2007)

Very courteous and prompt appointment and the people are like friends. I've been to both doctors and they are both great to talk with you about your condition, and they put up with my humor....But really... it's not like a cattle show...they take their time with you and make you feel at home....


StarStarStarStarStar Beautiful office and a wonderful team to match ... —    (Patient since 2018)

Beautiful office and a wonderful team to match it. Everyone is kind and patient. I feel like part of the family here.


StarStarStarStarStar Staff is friendly patient and. knowledgea... —    (Patient since 2007)

Staff is friendly patient and. knowledgeable


StarStarStarStarStar I am very pleased with Dr. Bill and his staff. ... —    (Patient since 2020)

I am very pleased with Dr. Bill and his staff. As I told hold my wife and I have gone to Kramer -Vogel for at least 35 years and when they retired we weren’t pleased with the people that took over the business. But coming to see you for the first time was a really good experience and my wife is looking forward to her first appointment on November 30th. Thanks again for the good and friendly service.


StarStarStarStarStar As always , I was pleased with the exam and con... —    (Patient since 2007)

As always , I was pleased with the exam and consultation. Very friendly atmosphere and very safe .


StarStarStarStarStar All were prompt and courteous. All covid pract... —    (Patient since 2008)

All were prompt and courteous. All covid practices were thorough.


StarStarStarStarStar Happy client for the past 15 years! I love the ... —    (Patient since 2012)

Happy client for the past 15 years! I love the facility, great staff and eye glass options.


StarStarStarStarStar Second grader loves the eye doctor, great staff... —    (Patient since 2018)

Second grader loves the eye doctor, great staff with a knowledgeable doctor.


StarStarStarStarStar Reminders —    (Patient since 2017)

One reminder of appointment is sufficient. Several reminders were sent.


StarStarStarStarStar Please include business name with text messages... —    (Patient since 2007)

Please include business name with text messages. Christy & Anita were very helpful & friendly. Everyone seemed to be very conscious of masks & cleaning. Thx. Although I had an appointment for which I was 7 min late because of weather, I had to wait inside for several minutes.


StarStarStarStarStar Exceptional service!!! —    (Patient since 2007)

As usual my visit was a very pleasant experience from start to finish and timely The team at Belleville Optometry are AWESOME!!!!


StarStarStarStarStar Been going here for a long time. Great service ... —    (Patient since 2010)

Been going here for a long time. Great service & friendly staff


StarStarStarStarStar  —    (Patient since 2007)

Belleville Optometry, it’s Doctors and staff, are very professional, accommodating and always puts the needs of the patient first. Recently, I had a family emergency that took me out of state for a few months that caused me to have to cancel my annual appointment. I had to come back home for 1 week to take care of some pressing matters. I called Belleville Optometry, explained my situation, and even with their back up due to COVID-19, they worked around their heavy schedule and got me in for an appointment. Thank you Belleville Optometry and Staff.


StarStarStarStarStar  —    (Patient since 2013)

We under that these are difficult time and precautions should be taken to guard everyone's safety. However, it was very hot waiting in our car with extreme warm temperatures. I will not do this again in the summer. It would have been nice to wait inside with our masks on. You could stagger the chairs. It's hard on us older folks.


StarStarStarStarStar I really like going here! Visiting the office ... —    (Patient since 2011)

I really like going here! Visiting the office is like going to the family doctor. Everyone is extremely nice and professional. They definitely know their customers and its nice when they call you by name when you enter the door.


StarStarStarStarStar Dr. Ritzel and his staff are absolutely amazing... —    (Patient since 2019)

Dr. Ritzel and his staff are absolutely amazing! They are very professional but compassionate at the same time. They made the experience very comfortable for just coming back from the shutdown. They're attitudes and demeanor was so kind and congenial. It was a very comfortable experience. I would highly recommend Dr Ritzel and his staff.


StarStarStarStarStar Tricia M —    (Patient since 2011)

I highly recommend Belleville Optometry. My boys and I have been patients here for several years. The entire staff is knowledgeable, friendly, patient (I’m always really slow picking out new eye frames), and genuinely kind, caring people. My experience here is always top notch!


StarStarStarStarStar Always a pleasure visiting this office. I love... —    (Patient since 2007)

Always a pleasure visiting this office. I love how they remember my family members names and always ask about them. Everyone who works there is very nice. I love the help I get with picking out my new glasses or adjusting old ones. Thanks!


StarStarStarStarStar Belleville Optometrists is first class. The Dr’... —    (Patient since 2007)

Belleville Optometrists is first class. The Dr’s and staff are friendly and professional. I feel like I am getting the best exams here. I wouldn’t go anywhere else.


StarStarStarStarStar Long-Time Patient —    (Patient since 2007)

Have been a patient of Dr. Ritzel for years. Have always found him to be very professional and thorough; and, the staff is friendly and efficient.


StarStarStarStarStar My exam was very thorough. The staff is very p... —    (Patient since 2007)

My exam was very thorough. The staff is very professional and knowledgeable. Dr. Ritzel always explains the results and options understandably. I felt very safe with their Covid-19 measures that they have in place.


StarStarStarStarStar  —    (Patient since 2007)

Everything was handled as expected, professionally, courteously and all involved were very pleasant.


StarStarStarStarStar Very efficient in keeping me informed of new gu... —    (Patient since 2009)

Very efficient in keeping me informed of new guidelines concerning the covid virus. The staff always friendly and helpful.


StarStarStarStarStar First Visit for a 5 year old —    (Patient since 2020)

James enjoyed his first visit to Belleville Optometry.


StarStarStarStarStar friendly professional staff and service...... —    (Patient since 2018)

Very friendly professional staff and service...


StarStarStarStarStar Very professional and nice.... Outstanding cust... —    (Patient since 2019)

Very professional and nice.... Outstanding customer service>>>>> Thanks so Much


StarStarStarStarStar Professional Organization —    (Patient since 2009)

As always a professional organization. Dr. Rietzel and Anita are great people and do an outstanding job. I would require the person who conducted the tests prior to seeing Dr. Rietzel to wear her mask correctly. The mask needs to cover you nose.


StarStarStarStarStar the people are friendly, Dr bill knows what he ... —    (Patient since 2017)

the people are friendly, Dr bill knows what he is doing,makes it very easy to have a eye exam and price friendly


StarStarStarStarStar As always excellent service from everyone. —    (Patient since 2015)

As always excellent service from everyone.


StarStarStarStarStar Such wonderful service from the moment you ente... —    (Patient since 2007)

Such wonderful service from the moment you enter the door and leave the facility. I would recommend Belleville Optometry. Professional and superb work ethics. Thank you all 🙂


StarStarStarStarStar I love this office! Everyone is always so nice ... —    (Patient since 2009)

I love this office! Everyone is always so nice and helpful. It's a very comfortable environment and the stress level is low. I tend to have high anxiety when it comes to my vision, but Bill and his team take the worry and stress down. Thanks for always being great!!!


StarStarStarStarStar Everyone was very helpful and nice!  —    (Patient since 2020)

Everyone was very helpful and nice!


StarStarStarStarStar Very secure atmosphere. Friendly, helpful empl... —    (Patient since 2008)

Very secure atmosphere. Friendly, helpful employees. Dr. Turner was fabulous. Love this place, excellent care always!


StarStarStarStarStar We are always treated very nicely and never rea... —    (Patient since 2012)

We are always treated very nicely and never really have to wait. Everything was handled perfectly with the COVID-19 going around and we very much appreciated the fact we could have our appointments and felt comfortable.


StarStarStarStarStar I have been a patient here for probably 15 year... —    (Patient since 2008)

I have been a patient here for probably 15 years and have seen both Dr. Ritzel and Dr. Taylor. The staff is always so friendly and professional. Keep up the great work!


StarStarStarStarStar Broken glasses —    (Patient since 2008)

Got there 15 early and was taken care of immediately. Got my glasses fixed by a very friendly expert,


StarStarStarStarStar I was very pleased with the routine for checkin... —    (Patient since 2007)

I was very pleased with the routine for checking in patients and getting them in and out of the office safely.


StarStarStarStarStar Dr Ritzel and the office staff are amazing. Eve... —    (Patient since 2017)

Dr Ritzel and the office staff are amazing. Everything was done to protect the client and staff. My visit went very well and I am very happy with it. A big Thank you to all.


StarStarStarStarStar Dr. Ritzel and his staff are wonderful. —    (Patient since 2008)

Dr. Ritzel and his staff are wonderful.


StarStarStarStarStar Thank you for fitting me in. Not only did you ... —    (Patient since 2008)

Thank you for fitting me in. Not only did you treat my problem, you put my mind at ease in this crazy masked world we are living in now. It has been a pleasure being a patient of yours for over 18 years. Stay safe so you can take care of us. Dottie


StarStarStarStarStar Great service, friendly staff.  —    (Patient since 2007)

Great service, friendly staff.


StarStarStarStarStar Staff are great and caring —    (Patient since 2008)

Staff are great and caring


StarStarStarStarStar I am very pleased with your service and still t... —    (Patient since 2010)

I am very pleased with your service and still thinking about what to do with the eye


StarStarStarStarStar I’ve been coming to Belleville Optometrist for ... —    (Patient since 2008)

I’ve been coming to Belleville Optometrist for over 30 years. They are the Best. Dr. Ritzel is a wonderful doctor and very informative and thorough. I would never consider going anywhere else for my eye care.


StarStarStarStarStar Safety of client visit —    (Patient since 2012)

In the condition we have all been dealt with covid 19...or was a pleasant fast and easy operation to get my glasses taken care of at the office while safety of all patients was the biggest part of my visit. Thank you Dr. Ritzel and staff.


StarStarStarStarStar Great service...as it always is! —    (Patient since 2008)

Needed an adjustment on my glass frames—staff is always kind, courteous, and friendly, and my adjustment was taken care of quickly! It is always a pleasure to come to Dr. Ritzel’s Office!


StarStarStarStarStar Excellent eye appointment, everyone was very ni... —    (Patient since 2020)

Excellent eye appointment, everyone was very nice and professional.


StarStarStarStarStar I will pay for good service and treatment —    (Patient since 2007)

When my insurance changed I tried other providers and am convinced the staff at Belleville Optometry and Dr. Ritzel are some of the best this area have to offer. The equipment is top notch, the staff takes their time and is willing to work to help find what works best, and the office is comfortable and welcoming.


StarStarStarStarStar Good experience for annual checkup —    (Patient since 2009)

Good experience for annual checkup


StarStarStarStarStar The entire staff was very professional & friend... —    (Patient since 2020)

The entire staff was very professional & friendly. I haven’t been in a medical office that has been this pleasant in years.


StarStarStarStarStar Best Optometrist Office Around —    (Patient since 2010)

Everyone here is so courteous and helpful! Keep up the great work! I have been coming here for years and will never go anywhere else. Very professional, courteous, knowledgeable and takes the time to explain anything you have questions about.


StarStarStarStarStar Everyone is so nice and helpful. Dr.Taylor is t... —    (Patient since 2019)

Everyone is so nice and helpful. Dr.Taylor is thorough and explains everything really well.


StarStarStarStarStar Good experience —    (Patient since 2020)

Efficient. The assistant who did the tests had very good patient manners and was a joy to talk to. The Dr. also was nice & receptive to questions. It was a positive experience (and I don't say that often!) The problem is that the girls at the front desk said I needed a referral from my primary care Dr. My primary care Dr as well as my insurance carrier said I did not need a referral for the bi-annual routine eye exam. Maybe there should be some better communication between the front desk & the Essence carrier?.


StarStarStarStarStar  —    (Patient since 2018)

Four stars from me. I would recommend them to others.


StarStarStarStarStar Top notch doctors and a staff that provides out... —    (Patient since 2009)

Top notch doctors and a staff that provides outstanding assessments, feedback, and vision care.


StarStarStarStarStar Always a pleasure coming for my yearly visit -... —    (Patient since 2012)

Always a pleasure coming for my yearly visit - Very friendly and knowledgeable staff


StarStarStarStarStar I really liked my experience at this office. Gr... —    (Patient since 2020)

I really liked my experience at this office. Great service and glasses selection.


StarStarStarStarStar New patient, and will be returning.  —    (Patient since 2020)

Very thorough exam and everyone was very kind. Great customer service and everyone was professional but personable. Definitely my new optometrist. Dr. Taylor is amazing!


StarStarStarStarStar I was pleasantly suprised at all the new equipm... —    (Patient since 2009)

I was pleasantly suprised at all the new equipment. this is unlike my dentist office that still have chairs 30 years old! The staff was great and very happy with Dr.Taylor


StarStarStarStarStar Optometrists and Staff —    (Patient since 2020)

Service here was absolutely great. Everyone was helpful, knowledgeable and friendly.


StarStarStarStarStar Prompt, efficient, clear instructions--staff we... —    (Patient since 2008)

Prompt, efficient, clear instructions--staff were extremely friendly--testing was easy -- Dr Ritzel spent an amply time with me --


StarStarStarStarStar I won't go anywhere else —    (Patient since 2009)

I have been going to Belleville Optometrist for as long as I can remember. I tried other places once or twice and quickly remembered why I've been coming here for so long. Now we choose our insurance based on whether we can stay with B.O.. I'd rather pay out of pocket than go elsewhere.


StarStarStarStarStar The paperwork requiring PII and taking copies o... —    (Patient since 2010)

The paperwork requiring PII and taking copies of our military IDs after all these years being customers is over the top. However, Juli and I think Dr. Ritzel and the entire staff are caring and enjoyable on each visit.


StarStarStarStarStar Great service- got a comprehensive exam and pic... —    (Patient since 2007)

Great service- got a comprehensive exam and picked out a new pair of glasses. This is one health care provider I enjoy visiting. It’s always a pleasure!!


StarStarStarStarStar Always a pleasure to visit this office. Everyon... —    (Patient since 2007)

Always a pleasure to visit this office. Everyone helpful & pleasant. Thanks for making it a good experience. Andrea Mueller


StarStarStarStarStar Dr. Ritzel and his entire staff are friendly an... —    (Patient since 2009)

Dr. Ritzel and his entire staff are friendly and and helpful.


StarStarStarStarStar Very friendly and helpful staff —    (Patient since 2020)

Very friendly and helpful staff from the front desk to the optometrist treating me.


StarStarStarStarStar The staff at Dr. Ritzel's office is always prof... —    (Patient since 2007)

The staff at Dr. Ritzel's office is always professional and friendly. I have been going there for years and I have always had a pleasant experience!


StarStarStarStarStar Always a pleasure coming to the office. Love De... —    (Patient since 2007)

Always a pleasure coming to the office. Love De Bill and the staff is always great! Jennifer is so friendly too!


StarStarStarStarStar An outstanding professional experience! . —    (Patient since 2007)

An outstanding professional experience! I'm always treated like a VIP, start to finish. Detailed explanation of procedures and results. All my questions and concerns are addressed and discussed thoroughly. Frame selection is awesome and fitment assistance is very helpful.


StarStarStarStarStar My appointment at the Eye Doctor —    (Patient since 2007)

The young lady, Yvanna, that did my eye testing was extremely friendly, kind and explained everything she was doing(which is very important to me). The doctor was very patient and knowledgable. I had a very good experience this day. Thank you!


StarStarStarStarStar I stopped in without an appointment asking if I... —    (Patient since 2007)

I stopped in without an appointment asking if I could get one of my eyes checked that was bothering me. Dr. Ritzel was getting ready to leave the office and instead proceeded to examine my eye and took care of my problem. I have always been treated great by Dr. Ritzel and his team.


StarStarStarStarStar Love your office! Everyone is very friendly an... —    (Patient since 2008)

Love your office! Everyone is very friendly and helpful!


StarStarStarStarStar Experience  —    (Patient since 2007)

Everyone is nice, welcoming, and professional.


StarStarStarStarStar Always a great experience. I never feel rushed ... —    (Patient since 2015)

Always a great experience. I never feel rushed and explains things well.


StarStarStarStarStar Setting the appointment was easy, several remin... —    (Patient since 2010)

Setting the appointment was easy, several reminders sent so I would not miss the appointment and when I got there I was taken in on time. Exam went well and bought new glasses. Friendly and knowledgeable.


StarStarStarStarStar It was very professional and informative.  —    (Patient since 2008)

It was very professional and informative.


StarStarStarStarStar #4. Was seated in the examining room right on ... —    (Patient since 2008)

#4. Was seated in the examining room right on tme. Sat in there for 30 mins before Dr. attended. I realize issues arise that can't be controlled or scheduled in advance, but some form of notifiction advising of delay would be apprreciated due to personal time constraints.


StarStarStarStarStar Glad that I returned to your office this year!! —    (Patient since 2008)

It was so nice to see you and your team! Thank you for taking care of my eyes!! You and your team provide me an excellent services as always!


StarStarStarStarStar Great service from doctors and staff —    (Patient since 2011)

Everyone was very friendly and competent. I couldn't ask for more.


StarStarStarStarStar Everything was great —    (Patient since 2019)

Great visit, clean environment, and the show was well organized. Everything was explained before hand and I was always asked if I had questions afterwords.


StarStarStarStarStar Staff is very friendly and professional... —    (Patient since 2018)

Staff is very friendly and professional. Was seen at the designated appointment time without delay.


StarStarStarNo StarNo Star I ordered contacts 2 weeks ago when they said t... —    (Patient since 2017)

I ordered contacts 2 weeks ago when they said they would be in in two weeks. The doctor called me and said I opted out of texting. Could they not have picked up the phone and called me? Your lack of response was not my fault. It was yours.


StarStarStarStarStar Best eye care in the St.louis area —    (Patient since 2011)

first class staff, facilities, And most importantly Doctor Ritzel knowledge is next to none for eye care!


StarStarStarStarStar As always, I enjoyed my visit to Dr. Ritzel’s o... —    (Patient since 2007)

As always, I enjoyed my visit to Dr. Ritzel’s office!


StarStarStarStarStar My suggestion for your business is to have folk... —    (Patient since 2013)

My suggestion for your business is to have folks schedule their next visit during their visit; I've gone a couple years between visits because I just don't think about it, which is money left on the table with my vision insurance provider.


StarStarStarStarStar Excellent! —    (Patient since 2013)

Excellent staff and service! No wait. Very knowledgeable.


StarStarStarStarStar  —    (Patient since 2008)

Appreciate the time Dr. Ritzel take with me. I never feel like he is rushing to the next patient. He explains everything.


StarStarStarStarStar I had another great annual visit.  —    (Patient since 2016)

I had another great annual visit. Dr. Ritzel always makes me feel comfortable and at ease. He always takes the time to listen and answer my questions which means so much to me.


StarStarStarStarStar Love the office staff and Dr. Taylor!  —    (Patient since 2007)

Love the office staff and Dr. Taylor!


StarStarStarStarStar Office atmosphere. —    (Patient since 2009)

You and your office personnel are extremely friendly and supportive. I always feel very comfortable in your office and have recommended you to our relatives and friends.


StarStarStarStarStar five stars -- everyone very professional and ni... —    (Patient since 2019)

five stars -- everyone very professional and nice.


StarStarStarStarStar The total experience was very professional and ... —    (Patient since 2019)

The total experience was very professional and everyone was very helpful.


StarStarStarStarStar Was seen promptly at my scheduled time. Very pr... —    (Patient since 2019)

Was seen promptly at my scheduled time. Very professional staff.


StarStarStarStarStar VERY HAPPY WAS TREATED VERY WELL  —    (Patient since 2008)

VERY HAQPPY WAS TREATED VERY WELL


StarStarStarStarStar Great Experience —    (Patient since 2007)

Always a pleasant experience. Dr. Ritzel and his team are very professional and always make me feel at home.


StarStarStarStarStar This was an emergency visit. I appreciate being... —    (Patient since 2007)

This was an emergency visit. I appreciate being seen quickly (Same day).. As usual, Dr. Ritzel was professionl and thorough. Bravo!


StarStarStarStarStar allen Kreke —    (Patient since 2014)

Love all you guys. Your new girl is a hoot! Not as funny as me but pretty good!! Lol


StarStarStarStarStar  —    (Patient since 2007)

The care and genuine concern means so much to me. Excellent in every way. Showers of blessing on you and your family.


StarStarStarStarStar Great experience as always.  —    (Patient since 2016)

Great experience as always.


StarStarStarStarStar Very friendly and efficient service. Nice to b... —    (Patient since 2019)

Very friendly and efficient service. Nice to be given options and have everything explained so that the common person can understand. I would definitely recommend your business to others.


StarStarStarStarStar As always, the doctors and staff were professio... —    (Patient since 2007)

As always, the doctors and staff were professional and very helpful. I trust their advise and treatment.


StarStarStarStarStar I love going to your office. Always friendly a... —    (Patient since 2007)

I love going to your office. Always friendly and helpful!


StarStarStarStarStar Very nice and professional staff. —    (Patient since 2008)

Very nice and professional staff.


StarStarStarStarStar Belleville Optometry Staff is very welcoming an... —    (Patient since 2010)

Belleville Optometry Staff is very welcoming and professional. They are very understanding when it comes to Insurance Coverage issues. Thank Goodness. I have been a patient for 10+ years. Sherry H.


StarStarStarStarStar Always feel welcomed and comfortable when walki... —    (Patient since 2007)

Always feel welcomed and comfortable when walking in he door. Such a good group of employees that I feel are more like family. The team overall can’t be beat. Would definitely refer family and friends to this facility. Thank you for your great service 🙂


StarNo StarNo StarNo StarNo Star Feeling Rushed and Unappreciated —    (Patient since 2013)

Everyone and everything about this visit were 5-Star experiences EXCEPT the demeanor of the lady who was supposed to help me with lenses and frames. She seemed very busy and pressed for time, therefore, I felt as though I was being rushed. In previous visits to your office, the staff could answer questions about insurance coverage, or would call VSP on-the-spot to get answers about my coverage. This lady said she would not know UNTIL THE CLAIM was submitted...THAT IS TOO LATE! The reason I asked about my coverage is I was considering acquiring two pair of glasses; potentially using my frame allowance to get new prescription sunglasses and the lens benefit to put new lenses in my existing glasses frame. However, your employee told me told me she would not know what VSP covered UNTIL AFTER the claim is submitted. In previous visits, the person assisting me with frames/lenses either confidently told my what VSP covered, or called VSP on the spot to inquire about coverage. This lady did not offer to call VSP, so I told her I would call them. She then gave the provider’s VSP phone #, not patient’s customer service #. Fortunately, the new lady at the front counter observed this situation and provided me the correct customer service # for VSP. Upon completing my phone call, the lady helping me came out of the "back room" (room behind the front counter), placed my existing frames in front of me and said, "So we're putting new lenses in these frames." When I responded I needed to process the information from VSP before deciding what to do and told her she made me feel rushed, her non-verbal facial-expression and body-language caused me to believe she was frustrated. Due to a possible personality conflict, or her being too busy, I choose to leave at that time. Perhaps this employee is task saturated due to another employee being out with a broken leg. I am to discuss further and will continue using your practice.


Reply

Wayne, We are so sorry to have disappointed you at this visit. Please accept our apologies for what should have been a rare exception to our normal level of service. We appreciate you having been a loyal patient for years, and we really appreciate your continued support.

StarStarStarStarStar Staff and Dr are always friendly and help —    (Patient since 2010)

Staff and Dr are always friendly and helpful


StarStarStarStarStar Belleville optometry staff is always profession... —    (Patient since 2007)

Belleville optometry staff is always professional and nice.


StarStarStarStarStar My visit on September 11, 2019 was perfect. Att... —    (Patient since 2007)

My visit on September 11, 2019 was perfect. Attention was given to me right away and everyone was personal and professional.


StarStarStarStarStar Everyone was people friendly with good explanat... —    (Patient since 2019)

Everyone was people friendly with good explanation skills. A question: Does this VA patient pay $34 for the Optic(?) 200 or 2000 machine? I chose the alternative.


StarStarStarStarStar Everyone was very courteous and professional an... —    (Patient since 2007)

Everyone was very courteous and professional and l would highly recommend Belleville Optometry and Dr. Ritzel to everyone.


StarStarStarStarStar Your office was able to get me in on short noti... —    (Patient since 2012)

Your office was able to get me in on short notice for what is an eye infection - Dr Taylor was so thorough with the exam and diagnosis and to treat it with the proper RX’S


StarStarStarStarStar Very thorough exam —    (Patient since 2008)

I am glad I waited to order another contact, since my sight has changed. Dr. Ritzel did a lot of testing to figure out why I had trouble seeing with the contact, it was old and warped.


StarStarStarStarStar Dr. Jacqueline E. Taylor was very efficient wi... —    (Patient since 2019)

Dr. Jacqueline E. Taylor was very efficient with my examination, with selecting an appropriate consulting specialist and scheduling an appointment for me with him. I was pleasantly surprised that after my visit I received detailed and comprehensive explanation of my diagnosis and applicable treatment. It was very helpful to me that I can read it home again and get better understanding of my diagnosis. Thank you. Elena Elkins.


StarStarStarStarStar Friendly Considerate ad Professional Staff! —    (Patient since 2011)

Friendly Considerate ad Professional Staff!


StarStarStarStarNo Star WAS VERY HAPPY WITH APPOINTMENT AND THE TIME TH... —    (Patient since 2018)

WAS VERY HAPPY WITH APPOINTMENT AND THE TIME THE DR TAKES WITH YOU. THE ONLY THING I DIDN'T LIKE IS THAT I NEEDED TO ORDER CONTACTS AND YOU COULD NOT GIVE ME A PRICE. I FEEL YOU SHOULD GIVE A PRICE BEFORE ORDERING SOMETHING IN CASE CAN'T AFFORD AT THE TIME OR QUESTIONS.


StarStarStarStarStar Evaluation for cataract surgery. —    (Patient since 2007)

Evaluation for cataract surgery.


StarStarStarStarStar  —    (Patient since 2016)

The staff is very polite and professional. What I like about this practice is I feel like they are providing me the best care, not trying to sale me everything including the kitchen sink.


StarStarStarStarStar Staff is very kind and genuine. I have been goi... —    (Patient since 2012)

Staff is very kind and genuine. I have been going to the practice for the last 15 years.


StarStarStarStarStar Kind , caring knowledgeable Dr and Staff —    (Patient since 2008)

I’ve been a patient of Dr Ritzel for many years. Dr. Ritzel and his staff are true professionals that care for each and every patient in a kind, caring and knowledgeable way. Thank you for all you do, I appreciate you.


StarStarStarStarStar Eye drops helped .... —    (Patient since 2008)

Really appreciate the coupon for the eye drops. Saved me a lot of money.


StarStarStarStarStar Loved everyone! They were all super friendly an... —    (Patient since 2019)

Loved everyone! They were all super friendly and great with my daughter (first time)


StarStarStarStarStar Fabulous doctor and staff! —    (Patient since 2007)

Although I always feel like I am ‘failing a test’ when I have my eyes checked, Dr Ritzel is great along with Anita and the rest of the staff! I would recommend them to anyone who is looking for a new Optometrist!


StarStarStarStarStar Everything went well. The staff are very nice .... —    (Patient since 2007)

Everything went well. The staff are very nice . The testing went smoothly and I was very pleased with everything and everyone.


StarStarStarStarStar Stephen Parrish —    (Patient since 2008)

Always a great experience. The staff is dedicated to good customer service.


StarStarStarStarStar First appointment in several years. As expected... —    (Patient since 2008)

First appointment in several years. As expected, great overall experience...Dr. Taylor is very pleasant and professional as is the staff. The office renovation is beautiful and the frame selection is awesome...so glad Anita is still there! She is so helpful with decisions!


StarStarStarStarStar I give 10 Stars. I’ve been to several eye Drs. ... —    (Patient since 2015)

I give 10 Stars. I’ve been to several eye Drs. And Dr. Ritzel is top notch. Knowledgeable and great attitude, he has both. How great is that? The staff and Tech also who gave me an eye test are top notch!


StarStarStarStarStar Great place!! The people in this office are al... —    (Patient since 2007)

Great place!! The people in this office are always on time and friendly. The care they give is excellent and they have a gift for matching me with glasses I love.


StarStarStarStarStar Very professional s —    (Patient since 2019)

Very professional service


StarStarStarStarStar Everyone is very friendlyYou don't have a long... —    (Patient since 2008)

Everyone is very friendly You don't have a long wait Helpful I would give 5 stars plus.


StarStarStarStarStar Thank you for getting me in/out so quick with g... —    (Patient since 2007)

Thank you for getting me in/out so quick with great service from Jennifer and Dr. Ritzel so I could make my next appointment. I drive all the way from St. Louis because I trust Dr. Ritzel! Thank you for being awesome.


StarStarStarStarStar Wonderful experience —    (Patient since 2012)

The ladies at the desk are very helpful and friendly. Dr Ritzel is the best; he does not rush through your appointment and takes time to explain everything.


StarStarStarStarStar I am very pleased with this system because it k... —    (Patient since 2007)

I am very pleased with this system because it keeps me up dated about my appointments and other information that may be of interest to meExcell


StarStarStarStarStar A great place for eye exams and glasses. The ex... —    (Patient since 2007)

A great place for eye exams and glasses. The exam went quickly, and they had a decent selection of frames, I found the exact style I was was looking for.


StarStarStarStarStar This was my first visit to this office and I am... —    (Patient since 2019)

This was my first visit to this office and I am very impressed. Very friendly group. Knowledgeable doctor who was very helpful in answering my questions and mostly not trying to sell me something I don't need. Also waited about 5 minutes tops from time of entry to the office. We will be coming back for sure!


StarStarStarStarStar A patient's review —    (Patient since 2019)

I'm truly grateful for the out standing care and curtisy you and your staff, have shown me. it was an enjoyable experience for me. Everyone quite informed, and pleasant to talk to. All I can say is "thank you". And may our Lord bless all of you.


StarStarStarStarStar Great staff and great care!  —    (Patient since 2019)

This was my first visit to Belleville Optometry. I was pleased with the care, the friendliness of the staff and overall professionalism of the staff. Dr. Ritzel answered my questions honestly and did a very thorough exam. I will be back and be referring people to the office.


StarStarStarStarNo Star Smooth and professional  —    (Patient since 2008)

My appointment went smoothly and I was thoroughly examined and appreciate the attention to detail.


StarStarStarStarStar Great practice. Excellent staff!! —    (Patient since 2009)

Great practice. Excellent staff!!


StarStarStarStarStar Always receive the best service!! —    (Patient since 2008)

Always receive the best service!!


StarStarStarStarStar I recommend Belleville Optometrist to all my fr... —    (Patient since 2007)

I recommend Belleville Optometrist to all my friends.


StarStarStarStarStar Very professional staff, fast and friendly serv... —    (Patient since 2007)

Very professional staff, fast and friendly service. The newly renovated office is beautiful; the diagnostic equipment is state of the art and makes the exam effortless. Dr. Ritzel is great. Feels like visiting a trusted old friend.


StarStarStarStarStar  —    (Patient since 2019)

This was my 4 year old hyperactive son very first eye appt. The staff did an amazing job of working with both of us, my son has speech development issues and the staff worked around that with no problem. I’m very blessed to have such an amazing team for all my eye car needs.


StarStarStarStarStar I love Dr. Ritzel and his staff. (Am I allowed ... —    (Patient since 2008)

I love Dr. Ritzel and his staff. (Am I allowed to say that in this political climate?) They are helpful, knowledgeable and professional- a great combination!


StarStarStarStarStar Always pleasant, professional, and efficient. F... —    (Patient since 2015)

Always pleasant, professional, and efficient. From the doc to the tech, optician to administrative, I'm never let down.


StarStarStarStarStar Great service, on time, very polite, profession... —    (Patient since 2008)

Great service, on time, very polite, professional, and informative.


StarStarStarStarStar The staff at Belleville Optometrists was extrem... —    (Patient since 2019)

The staff at Belleville Optometrists was extremely friendly and helpful. They explained everything in detail and offered different options.


StarStarStarStarStar I had gone to a different optometrist last year... —    (Patient since 2019)

I had gone to a different optometrist last year and was very unsatisfied, so got my prescription filled with Belleville Optometry. I was very impressed with that side of business last year so went this year to get my eyes tested. I will be a patient with Belleville Optometry for as long as they, or myself are around. Professional, wonderful staff, who explained everything and answered all my questions clearly. The office is deceptively lovely inside as well.


StarStarStarStarStar Want thank dr riitzel for his service and for c... —    (Patient since 2016)

Want thank dr riitzel for his service and for contacting dr miner for me he prescribed I take 60 mg of prednisone and by evening my pain was a lot better. I seen him the next day and had blood work done. Will reduce prednisone weekly my problem with polyymyyalgia rheumatica is causing these problems. So thankful you took me so prompt before things got worse need to report to dr van stavern also. Thank you so must for your care and concern.


StarStarStarStarStar Friendly, timely and professional service. I w... —    (Patient since 2015)

Friendly, timely and professional service. I would recommend Belleville Optometry to anyone.


StarStarStarStarStar Great as always!  —    (Patient since 2008)

Great as always! You cannot beat Belleville Optometry for quality of care!


StarStarStarStarStar Very pleased —    (Patient since 2009)

I was very pleased with my eye exam. The machinery was state of the art and the operator was very pleasant.


StarStarStarStarStar Great! —    (Patient since 2015)

Great service and friendly atmosphere. Dr Ritzel is excellent.


StarStarStarStarStar February 26, 2019 eye exam.. —    (Patient since 2011)

Staff was courteous and efficient. Facility was clean, attractive, and presented a professional appearance. Dr. Ritzel was efficient in his exam, careful to explain what he found and open to any questions. Very transparent. Parking was convenient and adequate for the patient load.


StarStarStarStarStar Great Experience At Belleville Optometry Ltd! —    (Patient since 2008)

I recently had my eyes examined at Belleville Optometry Ltd. Dr. Ritzel did a great job examining my eyes. He's very personable and knowledgeable. I love his remodeled office and sophisticated equipment. The technicians were very patient helping me select a new frame and they fit perfectly. I love my new glasses! Great experience!


StarStarStarStarStar I always enjoy my appointment there. —    (Patient since 2007)

I always enjoy my appointment there.


StarStarStarStarStar Kind friendly staff. Didn't have to wait for my... —    (Patient since 2019)

Kind friendly staff. Didn't have to wait for my appointment. Doctor was very thorough. Would recommend to anyone.


StarStarStarStarStar NAN —    (Patient since 2015)

Everyone with whom I came in contact was friendly and professional. Dr. Taylor was kind and thoroughly skilled.


StarStarStarStarStar Dr Taylor is super! She is very focused on car... —    (Patient since 2013)

Dr Taylor is super! She is very focused on caring for her patients.


StarStarStarStarStar Staff was friendly, assistant was professional ... —    (Patient since 2009)

Staff was friendly, assistant was professional , the doctor performed the exam at a comfortable pace that allowed my input , and got me out in a timely manner , everything was explained to me in understandable terms. The doctor was confident in every aspect , I felt I was in competent hands.


StarStarStarStarStar Everything was great as always has been. Been g... —    (Patient since 2007)

Everything was great as always has been. Been going to your office since 1977. Great, professional, friendly and pleasant staff.


StarStarStarStarStar Wonderful and welcoming place —    (Patient since 2007)

A wonderful and welcoming place. My entire family has been seeming Dr Ritzel since we moved to the area 10 years ago. Each staff member goes out of their way to take really great care of us.


StarStarStarStarStar My visit to Dr. Taylor —    (Patient since 2017)

My visit to Dr. Taylor for an eye inflammation was a good experience. Everyone was friendly and professional and respectful as well as concerned for my problem.


StarStarStarStarStar I was very pleased with my appointment. Everyon... —    (Patient since 2007)

I was very pleased with my appointment. Everyone was very courteous and professional.


StarStarStarStarStar Dr Ritzel and the supporting cast at Belleville... —    (Patient since 2009)

Dr Ritzel and the supporting cast at Belleville Optometry provide excellent service. They have state of the art equipment and take the time to address the needs of the patient.


StarStarStarStarStar Wonderful experience. This was my first time go... —    (Patient since 2019)

Wonderful experience. This was my first time going to this group. I was called for my appt right on time and everyone throughout the process was friendly and helpful.


StarStarStarStarStar  —    (Patient since 2019)

Friendly, professional staff. The entire experience was excellent.


StarStarStarStarStar Good exam. Terrific doctor and staff. I alway... —    (Patient since 2008)

Good exam. Terrific doctor and staff. I always feel my eyes are in the best hands.


StarStarStarStarStar Very professional always pleasant —    (Patient since 2007)

Always treated with respect and kindness, while receiving professional care and consultation. Dr. Ritzel and staff always exceeds our expectations.


StarStarStarStarStar Professional and Awesome! —    (Patient since 2011)

We really appreciate the professional optometry support. Dr. Bill is excellence. Also special thanks to Ms. Jana for assisting us in picking the right vision plan.Staff efficient and kind. Would recommend to anyone.


StarStarStarStarStar Prompt and Professional —    (Patient since 2007)

All the staff were friendly and competent.


StarStarStarStarStar Dr. Taylor was wonderful to work with!! —    (Patient since 2018)

Dr. Taylor was wonderful to work with!!


StarStarStarStarStar Appt time kept, service was helpful and friendl... —    (Patient since 2012)

Appt time kept, service was helpful and friendly for exam and selection of frames.


StarStarStarStarStar . —    (Patient since 2007)

Very pleased with my office visit with Dr. Taylor. She was friendly, showed concern, and explained things thoroughly.


StarStarStarStarStar Very thorough. Took the time to answer question... —    (Patient since 2007)

Very thorough. Took the time to answer questions clearly.


StarStarStarStarStar Excellent experience, everyone was friendly & p... —    (Patient since 2007)

Excellent experience, everyone was friendly & professional.


StarStarStarStarStar Great Eye care —    (Patient since 2011)

Always on time, Staff wonderful to me- Dr . Ritzel true professional--


StarStarStarStarStar Amazing... —    (Patient since 2018)

Even though I am in my late 30’s I had the most amazing time going for my eye check up. Everyone was so welcoming.


StarStarStarStarStar  —    (Patient since 2008)

I'm very happy with the eye care I receive from Dr Ritzel. He is a good listener, and gives me all the time I need. He also reminds me of issues I may have in the future. I would recommend him to anyone.


StarStarStarStarStar Friendly and knowledgeable! —    (Patient since 2018)

Friendly and knowledgeable!


StarStarStarStarStar I was happy with everything about visit except ... —    (Patient since 2011)

I was happy with everything about visit except that I brought in a pair of safety glasses that I got less than a year ago from your office. I needed a nose piece because one was missing and not only did you not have it it cost over $11.00 for just a little rubber piece that I thought should’ve been under warranty.


StarStarStarStarStar All staff was great and easy to talk to.  —    (Patient since 2007)

All staff was great and easy to talk to.


StarStarStarStarStar What a positive experience it is each and every... —    (Patient since 2016)

What a positive experience it is each and every time I visit your office. Everyone is so cordial and genuinely glad to see you. My questions are always answered and I have never felt rushed by Dr. Ritzel. Always look forward to my next appointment.


StarStarStarStarStar No waiting, friendly efficient staff, modern re... —    (Patient since 2011)

No waiting, friendly efficient staff, modern relaxing facilities. Up to date equipment. Dr Ritzel is extremely knowledgeable and guides you through your examinations insuring your concerns and questions are completely answered. I gave this 5 star rating, which I rarely do, because our eyesight is so important to our lives we lead. You have to have complete trust in the Doctor you give to care for your eyes. I have that trust in Dr Ritzel.


StarStarStarStarStar Great, prompt and friendly service. Took —    (Patient since 2010)

Great, prompt and friendly service. Took great strides to ensure that I not only received the best glasses, and ensured they were at the best price.


StarStarStarStarStar I always feel like everything is taken care of ... —    (Patient since 2008)

I always feel like everything is taken care of with my vision, very thorough and all my questions are always answered! Dr. Bill never makes you feel like your questions are silly or worrisome or take up too much of his time. Beautiful, clean office and staff that are so very fun and sweet to you. I honestly can't imagine going anywhere else and feeling so taken care of.


StarStarStarStarStar Great service and friendly sraff. —    (Patient since 2007)

Great service and friendly sraff.


StarStarStarStarStar  —    (Patient since 2010)

5 stars >> The Medical Personnel are very courteous and professional. Would highly recommend their service.


StarStarStarStarStar Belleville Optometry and it's entire team are o... —    (Patient since 2013)

Belleville Optometry and it's entire team are outstanding! I've been going to them for the last 4 years and I would highly recommend them for your eye care needs.


StarStarStarStarStar Best Eye Doctors Around —    (Patient since 2009)

We have always been pleased with Belleville Optometrists, and continue to be even more so now that both of our kids are seeing them as well. The doctors are very informative and everyone is friendly. Dr. Taylor did a great job with my four year old at her first eye appointment this week!


StarStarStarStarStar Friendly, helpful, knowledgeable staff.  —    (Patient since 2017)

Friendly, helpful, knowledgeable staff.


StarStarStarStarStar Very professional--took time to explain catarc ... —    (Patient since 2007)

Very professional--took time to explain catarc surgery.


StarStarStarStarStar Excellent Service —    (Patient since 2011)

My son and I had back-to-back appointments at Belleville Optometry. There was no wait time. It's a nice facility. Everyone was friendly and knowledgeable. All my questions were answered and options were presented when decisions had to be made. They also has a great selection of glasses. I'd highly recommend Belleville Optometry.


StarStarStarStarStar Very professional —    (Patient since 2007)

Very professional and patient. Exam was quick and detailed.


StarStarStarStarStar Highly recommend, great office for adults and kids —    (Patient since 2018)

Friendly staff and providers. Nice office, clean and updated. Able to get an appointment at my desired time/day and was seen promptly on the appointment date. My husband, me and kids have all been seen and have been pleased with the service at this office. We will continue to be patients here!


StarStarStarStarStar Friendly helpful staff, nice doctors and never ... —    (Patient since 2011)

Friendly helpful staff, nice doctors and never a wait!


StarStarStarStarStar IT IS ALWAYS A PLEASURE TO COME TO YOUR OFFICE.... —    (Patient since 2009)

IT IS ALWAYS A PLEASURE TO COME TO YOUR OFFICE. CAROL AND JOHN HALL


StarStarStarStarStar My experience during my recent appointment was ... —    (Patient since 2007)

My experience during my recent appointment was excellent. All the staff were helpful and friendly. Dr. Ritzel took time and patience to examine my eyes and answer all my questions. I always feel I get excellent care and services in his office.


StarStarStarStarStar Great visit. Prompt and thorough.  —    (Patient since 2017)

Great visit. Prompt and thorough.


StarStarStarStarStar “Highly recommend” —    (Patient since 2018)

This was our 1st visit and we were very pleased with everyone from the office staff to the Drs.


StarStarStarStarStar Dr. Ritzel and his staff is always courteous an... —    (Patient since 2007)

Dr. Ritzel and his staff is always courteous and friendly. You would love going to the Belleville Optometry.


StarStarStarStarStar Staff was very courteous and professional. —    (Patient since 2018)

Staff was very courteous and professional. Dr. Ritzel answered my questions and explained then in easy to understand terms.


StarStarStarStarStar Front office to the Doctor all first class orga... —    (Patient since 2007)

Front office to the Doctor all first class organization.


StarStarStarStarStar My exam went without a hitch. —    (Patient since 2008)

My exam went without a hitch.


StarStarStarStarStar Being military I've moved around a lot. Dr. Ri... —    (Patient since 2011)

Being military I've moved around a lot. Dr. Ritzel and his staff have made Belleville Optometry the best optometry experience I've ever had. The staff is extremely warm and welcoming the minute you enter. Dr. Ritzel shares those qualities and takes his time to take care of me and explain in great detail the what, the how and the why of my particular situation.


StarStarStarStarStar Family Eye Health Priority #1 —    (Patient since 2016)

From making appointments for the entire family, to getting the most up to date diagnostic testing available, to payments and follow ups, this is the one place you never have to second guess your choices. The providers and staff are top notch for courteousness and professionalism. The eyewear and contact selections gives you a choice for every variable of your life and activities.


StarStarStarStarStar  —    (Patient since 2007)

As always ... I had a thorough exam and had all my questions answered . I had Dr Taylor this time since Dr Ritzel was out of the office. I was very pleased with her! I have been going to Belleville Optometry for years and have always been very satisfied with the Drs , the ladies behind the desk , and everyone who helps with your visits! And their newly remodeled office is SO nice ! I highly recommend Belleville Optometry !!


StarStarStarStarStar  —    (Patient since 2007)

My eye appointment is always a pleasant experience with Dr. Ritzel, he and all his staff make u feel so comfortable, they are all so knowledgeable and personable.


StarStarStarStarStar Highly recommend —    (Patient since 2007)

Dr. Ritzel is always patient and willing to find the best fit contacts for me. My eyesight has been changing, and over the last few months I have had to wear my glasses in order to read or see distance clearly.He fit me with new contacts and they are working wonderfully.


StarStarStarStarStar Dr. Ritzel and his staff are wonderful! —    (Patient since 2008)

Dr. Ritzel and his staff are wonderful!


StarStarStarStarNo Star The only complaint I really have is price! I fe... —    (Patient since 2018)

The only complaint I really have is price! I feel the prices are higher there but the service is great


StarStarStarStarStar Great visit as always!! Everyone is always so h... —    (Patient since 2016)

Great visit as always!! Everyone is always so helpful. I saw Dr Taylor this time as Dr Ritzel was not available. Dr Taylor was just as amazing!! Love this place!!


StarStarStarStarStar very good and timely service —    (Patient since 2018)

very good and timely service


StarStarStarStarStar Always great patient care and service. —    (Patient since 2009)

Always great patient care and service.


StarStarStarStarStar Highly recommend! —    (Patient since 2018)

We switched eye doctors because we weren't pleased with our current ones. We were delighted at the friendliness and professionalism at Belleville Optometry, Ltd. They explained everything they did, as well as any procedures that would cost extra, so there were no surprises. I would definitely recommend!!


StarStarStarStarStar Excellent service from front desk. Excellent c... —    (Patient since 2007)

Excellent service from front desk. Excellent care from Dr Taylor. Thorough exam & explanation


StarStarStarStarStar The staff was very polite and professional. The... —    (Patient since 2016)

The staff was very polite and professional. They answered all of my questions and treated me in a timely fashion.


StarStarStarStarStar I appreciate all of Dr. Ritzel s staff. Always... —    (Patient since 2007)

I appreciate all of Dr. Ritzel s staff. Always professional and efficient while making you feel welcomed. I have never had a wait for the Dr. He even came in on a vacation day to do a post op check after a cataract surgery for me.


StarStarStarStarStar Dr. BILL AND HIS STAFF ARE ALWAYS PROFESSIONAL.... —    (Patient since 2008)

Dr. BILL AND HIS STAFF ARE ALWAYS PROFESSIONAL. I ALWAYS LEAVE FEELING MY EXAM WAS THOROUGH. A PLEASANT ENVIRONMENT AND A GREAT STAFF ! LEAVE


StarStarStarStarStar The best eye exam experience I’ve had in a long... —    (Patient since 2018)

The best eye exam experience I’ve had in a long time!


StarStarStarStarStar highly pleased with service start to finish —    (Patient since 2007)

highly pleased with service start to finish


StarStarStarStarStar Professional —    (Patient since 2013)

Dr. Taylor was welcoming and professional and provided excellent explanations to my questions.


StarStarStarStarStar All staff are extremely courteous, knowledgeabl... —    (Patient since 2013)

All staff are extremely courteous, knowledgeable and seem genuinely concerned about addressing all of your needs. My appointment was efficiently done and a pleasant experience.


StarStarStarStarStar always prompt=great service —    (Patient since 2011)

always prompt=great service


StarStarStarStarStar Very good place to get glasses —    (Patient since 2013)

Very good place to get glasses , much better than the chain stores


StarStarStarStarStar Courteous and professional service —    (Patient since 2007)

Courteous and professional service


StarStarStarStarStar The doctor is always polite and courteous. And ... —    (Patient since 2009)

The doctor is always polite and courteous. And his staff is too.


StarStarStarStarStar Another Wonderful Experience! —    (Patient since 2007)

It is always a pleasure coming to the office and interacting with everyone. Dr Taylor was new to me and she was just as wonderful as everyone else. I'm usually apprehensive about working with new people given my selfconsciousness about my prescription, but Dr Taylor and the very nice assistant that took care of us yesterday were great. Thank you and keep doing what you are doing. 💖


StarStarStarStarStar My appointment went great. On time everyone is ... —    (Patient since 2017)

My appointment went great. On time everyone is so helpful and caring. So happy with Dr. Ritzel and his staff.


StarStarStarStarStar Excellent Customer Service —    (Patient since 2018)

Everyone at the office was very friendly and helpful. I used to go to Belleville Optometry as a kid and I was very surprised and impressed by the renovations!


StarStarStarStarStar Knowledgeable curtious staff.  —    (Patient since 2012)

Knowledgeable curtious staff.


StarStarStarStarStar Retired firefighter. —    (Patient since 2008)

Dr Ritzel Thank you for all the kindness you have shown my wife Paula and I over the years. Your concern about our eye sight is heart warming. Over my years, few doctors have taken the time and care you have with both of us. GOD blesses you greatly. Timothy O'Rourke


StarStarStarStarStar All the latest equipment —    (Patient since 2007)

I love this freshly decorated, professional practice with all the latest equipment to keep my eyes healthy! No more eye puffs to test for Glaucoma! I feel like I have really gotten a great look at my eye health!


StarStarStarStarStar Dr. Ritzel and staff are great! —    (Patient since 2008)

Dr. Ritzel and staff are great!


StarStarStarStarStar The staff is very nice and the doctor listened ... —    (Patient since 2011)

The staff is very nice and the doctor listened to my needs. ie: I used my old frames for single lens glasses for reading piano music at 21".


StarStarStarStarStar Awesome place  —    (Patient since 2018)

Let me start with, I have never recieved such a comprehensive eye exam. The Doctor was great, made me aware of everything and explained everything in detail. Staff was great. I will never go anywhere else for eye exam. Now I know whey this place is always booming with people. Thanks to u all.


StarStarStarStarStar Love this office! —    (Patient since 2007)

Although I feel like I fail an exam when I come into this office (LOL), it is always a pleasure to visit with the staff and Dr. Ritzel! It is a friendly atmosphere and a caring staff!


StarStarStarStarStar Great customer service  —    (Patient since 2007)

Great customer service and appointment ran right on time as always.


StarStarStarStarStar I hate going to the doctor. Any doctor for any... —    (Patient since 2008)

I hate going to the doctor. Any doctor, for any reason. However, I can honestly say that I always have a good visit and experience here st Belleville Optometrist. Love the new look of the office and the staff is great!


StarStarStarStarStar Loved how fast my appointment went for my yearl... —    (Patient since 2008)

Loved how fast my appointment went for my yearly exam. Was in and out of there in less then an hour.


StarStarStarStarStar Very easy and efficient.  —    (Patient since 2007)

Very easy and efficient.


StarStarStarStarStar Excellent doctor and Staff  —    (Patient since 2008)

I have gone to Dr.Ritzel for years and even though I have moved to St. Louis, I wouldn’t dream of changing eye doctors. I have complete trust in him and his staff who are also wonderful. I have recommended them to a few friends and they have all been as satisfied as I am.


StarStarStarStarStar I'm very satisfied with the care I have been re... —    (Patient since 2014)

I'm very satisfied with the care I have been receiving.


StarStarStarStarStar Staff are very friendly and helpful —    (Patient since 2007)

Staff are very friendly and helpful


StarStarStarStarStar I was happy to be able to be seen on short noti... —    (Patient since 2009)

I was happy to be able to be seen on short notice and it worked great to coordinate my appointment on the same day as my sister.


StarStarStarStarStar Great atmosphere. Staff was pleasant and courte... —    (Patient since 2018)

Great atmosphere. Staff was pleasant and courteous. Dr. Ritzel clearly explained option for my eye care.


StarStarStarStarStar What a refreshing office with the friendliest s... —    (Patient since 2007)

What a refreshing office with the friendliest staff and nice surroundings!


StarStarStarStarStar VERY 😃  —    (Patient since 2018)

Very satisfied. There were more tests and questions than at previous optometry office. Office personnel were professional and personable. Dr. Taylor answered all of my questions. . I really appreciate the honest feedback on my frame selection. My old office tech “loved” all my selections. Not much help.


StarStarStarStarStar my recent visit —    (Patient since 2009)

your staff were professional, courteous, and willing to answer any and all questions during my recent visit


StarStarStarStarNo Star Belleville Optometry is a very friendly atmosph... —    (Patient since 2015)

Belleville Optometry is a very friendly atmosphere and provided great service and explanation of my vision status.


StarStarStarStarStar Superb —    (Patient since 2015)

Dr. Ritzel is fantastic. Very friendly and professional and great with my kids too! The staff did a great job. I highly recommend Belleville Optometry.


StarStarStarStarStar Nice people that are very polite, and I feel th... —    (Patient since 2007)

Nice people that are very polite, and I feel they gave me a good eye exam.


StarStarStarStarStar Complimentary —    (Patient since 2009)

It is always a very positive experience going to see Dr. Ritzel and his staff. I recommend his office to my family and friends all the time.


StarStarStarStarStar This is a reminder that Dr Ritzel told me that ... —    (Patient since 2008)

This is a reminder that Dr Ritzel told me that he would mail the driver’s license form to me. Thank you for the new spray for my dry eyes.


StarStarStarStarStar Nice Staff —    (Patient since 2008)

It was a good visit overall. The staff was very nice and willing to answer questions.


StarStarStarStarStar Always on time--friendly-- answers all question... —    (Patient since 2008)

Always on time--friendly-- answers all questions directly


StarStarStarStarStar Amazing staff and excellent service. Thank you.... —    (Patient since 2016)

Amazing staff and excellent service. Thank you.


StarStarStarStarStar Always a great experience with Belleville Optom... —    (Patient since 2008)

Always a great experience with Belleville Optometry.


StarStarStarStarStar Feb 7 visit to Belleville Optometry. —    (Patient since 2011)

Feb 7 visit to Belleville Optometry.


StarStarStarStarStar Wonderful visit as always! —    (Patient since 2007)

Wonderful visit as always! The staff is very friendly and Dr. Ritzel does a great job!


StarStarStarStarStar Excellent staff and facilities. Appreciated th... —    (Patient since 2016)

Excellent staff and facilities. Appreciated the assistance in ordering my new glasses.


StarStarStarStarStar everything in office was good as always however... —    (Patient since 2011)

everything in office was good as always however I wouid like to transfer my appointment notices from my cell no. to my home phone which is 618-824-6354


StarStarStarStarStar Good Visit —    (Patient since 2010)

I came to line things up for my renewed driver's license. I ended up with that and an appointment with Dr. Jones! Thanks, Dr. Ritzel.


StarStarStarStarStar  —    (Patient since 2018)

Great experience. No wait, friendly staff. Would highly recommend.


StarStarStarStarStar  —    (Patient since 2017)

Everything went the way I expected OK


StarStarStarStarStar Great family optometrist! —    (Patient since 2018)

My son and I had a great experience at Belleville Optometry! Dr. Ritzel and his staff are very professional and personable. It was my 5 year old's first time having his eyes examined and they were equally as patient and accommodating with him as they were to me.


StarStarStarStarStar Eye care for online customer evaluation. —    (Patient since 2007)

My opinion regarding the excellent care given to me over many years.


StarStarStarStarStar My Review of My Annual Eye Exam —    (Patient since 2007)

My Review of My Annual Eye Exam


StarStarStarStarStar The nicest most PATIENT medical office i have e... —    (Patient since 2010)

The nicest most PATIENT medical office i have ever attended. I have never needed visual assistance before but clearly I do now. The staff was friendly, skilled and most of all PATIENT ! I forgot the young ladies name but she spent time helping me pick frames that made me look less nerdy. The doctor understood that contacts were not in the cards for me after trying them. I could go on and on!! The staff was the most pleasant surprise as most doc offices are less personable. THANK YOU !!!!!


StarStarStarStarStar Keratoconus  —    (Patient since 2016)

Bill has been incredible in helping me find a lens that is comfortable. Every time I go in, I feel bad because I know the lens will need to be updates. Not just a new prescription, but often an entirely new lens and fit. bill has so much patience and always takes the time to get it right and help me with other lens options. For those out there with keratoconus (or tricky lens fits/prescriptions), you know what I’m talking about. I’ve gone through soft, hybrid, and scleral lens.


StarStarStarStarStar Top notch staff that makes for top notch servic... —    (Patient since 2009)

Top notch staff that makes for top notch service. Everyone there treats you like family.


StarStarStarStarStar Excellent staff, doctor, and service! —    (Patient since 2007)

From the time you walk in until you leave, they focus on you!


StarStarStarStarStar Always great service at Belleville Optometry! —    (Patient since 2007)

Always great service at Belleville Optometry!


StarStarStarStarStar  —    (Patient since 2007)

I'm always treated with care and respect. Very little, if any, wait time. Professional treatment in every element of my visit. I will continue my high recommendations of this practice to all my acquaintances . First class all the way.


StarStarStarStarStar Thank you to Dr. Ritzel and your staff, my visi... —    (Patient since 2007)

Thank you to Dr. Ritzel and your staff, my visit was very pleasant.


StarStarStarStarStar It is always a nice experience visiting with t... —    (Patient since 2007)

It is always a nice experience visiting with the staff at Dr. Ritzel's office. I had the pleasure of meeting Dr. Taylor yesterday and she is a nice addition to the crew.


StarStarStarStarStar As always the experience was great. —    (Patient since 2012)

As always the experience was great.


StarStarStarStarStar Very pleased with the updated appearance and th... —    (Patient since 2009)

Very pleased with the updated appearance and the new equipment to test one's eyes. Much faster and more efficient and accurate.


StarStarStarStarStar Great service always on time and very super sta... —    (Patient since 2007)

Great service always on time and very super staff. Dr. Bill is the best!


StarStarStarStarStar Very friendly  —    (Patient since 2009)

Staff is always friendly and inviting


StarStarStarStarStar Another positive appointment!  —    (Patient since 2016)

Another positive appointment! From beginning to end a very pleasant experience. Everyone always kind, smiling, and reassuring. Dr. Ritzel never rushes and takes the time to explain everything in detail. I do not always look forward to going to medical appointments, but that is not the case with Belleville Optometry.


StarStarStarStarStar hidden gem —    (Patient since 2011)

Modern equipment, friendly staff, excellent eye care,


StarStarStarStarStar Thank you for a good and professional appo —    (Patient since 2009)

Thank you for a good and professional appointment


StarStarStarStarStar  —    (Patient since 2007)

Great experience as always Helpful in every way


StarStarStarStarStar Outstanding —    (Patient since 2011)

The staff was Excellent, Professional, Courteous and very informative. Each process was explained completely, each test was explained. I was given results and all of my questions were answered promptly. My Physician was notified of my results as I am diabetic. Very Pleased and happy to come back.


StarStarStarStarStar Dr. Bill Ritzel and the entire staff at Bellevi... —    (Patient since 2007)

Dr. Bill Ritzel and the entire staff at Belleville Optometry are always welcoming, friendly, and professional. I always look forward to my annual eye exam because I know I will get the best care and any concerns I have will be taken care of immediately.


StarStarStarStarStar Extremely pleased the friendly and professional... —    (Patient since 2012)

Extremely pleased the friendly and professional service we consistently receive during our eye exams and purchase of glasses.


StarStarStarStarStar Great staff who are both friendly and professio... —    (Patient since 2015)

Great staff who are both friendly and professional.


StarStarStarStarStar Very nice new space and selection  —    (Patient since 2007)

Very nice new space and selection


StarStarStarStarStar  —    (Patient since 2007)

I always feel that I get a thorough eye exam and the best care and answers to any of my concerns at my appointments .


StarStarStarStarStar I love you guys but I need more bobble heads!  —    (Patient since 2014)

I love you guys but I need more bobble heads!


StarStarStarStarStar As usual you all were courteous and friendly an... —    (Patient since 2008)

As usual you all were courteous and friendly and explained our eye health very clear.


StarStarStarStarStar Eye Appointment. —    (Patient since 2007)

Bill the appointment went well. I thought everything went very quickly. I had everything checked and you made sure that my prescription was good and I am happy that it went very smoothly and I was done sooner than expected.


StarStarStarStarStar I give a 5 star I was very pleased with time, ... —    (Patient since 2008)

I give a 5 star I was very pleased with time, courtesy and examination.


StarStarStarStarStar The experience was excellent. The staff was so ... —    (Patient since 2007)

The experience was excellent. The staff was so friendly.


StarStarStarStarStar your staff is always pleasant and accommodating... —    (Patient since 2010)

your staff is always pleasant and accommodating. thanks for always getting in the same day I have a problem. Shirley Miller


StarStarStarStarStar Always a pleasure to see everyone. Service is e... —    (Patient since 2008)

Always a pleasure to see everyone. Service is excellent.


StarStarStarStarStar Of course no one wants to pay what glasses cost... —    (Patient since 2007)

Of course no one wants to pay what glasses cost, but other than that my visit was a pleasant experience.


StarStarStarStarStar Highly Recommend! —    (Patient since 2017)

Dr. Ritzell and the entire staff at Belleville Optometry were very welcoming and friendly. I highly recommend Belleville Optometry not only for myself, but for anyone with children. My 13 year old daughter also got her eye exam and eyeglass prescription from Dr. Ritzel. She did not feel intimidated at all getting her eyes checked, and Dr. Ritzel and his staff made the visit a great experience for her.


StarStarStarStarStar Staff if super nice, beautiful office and great... —    (Patient since 2008)

Staff if super nice, beautiful office and great selection at reasonable prices for ad on items.


StarStarStarStarStar I was very happy with the visit. The young lady... —    (Patient since 2008)

I was very happy with the visit. The young lady who adjusted my glasses did the best I ever had , thank you.


StarStarStarStarStar Always pleasant and very professional. I reall... —    (Patient since 2007)

Always pleasant and very professional. I really like your updated remodeling of the office. And of course appreciate your friendly staff!


StarStarStarStarStar Patient Focused —    (Patient since 2016)

The new office and decor show the pride, care and compassion not only for the staff but the patients as well. Dr. Ritzel takes the time to communicate with all aspects of your life in which to better understand your optometry needs, problems or continued health if your eyes. The staff works diligently for scheduling, payment and paperwork and information request. This is not a business, it's family sharing their gifts and abilities with others.


StarStarStarStarStar The staff and Dr are always great and tests are... —    (Patient since 2011)

The staff and Dr are always great and tests are up to date


StarStarStarStarStar They're the Best —    (Patient since 2007)

I've been to several optometrists, and this is the best place to go. No crowds, great respectful service from everyone. Very modern choice of eyeglass frames also.


StarStarStarStarStar Dr. Ritzel and his staff are great with kids! —    (Patient since 2017)

Dr. Ritzel and his staff were extremely nice and explained everything to my 13 year old daughter before and during the eye examination. Dr. Ritzel made the experience fun (not scary at all) for the eye exam and explained to her what was going on with her vision. Afterwards, the staff was very friendly and helpful while assisting her with choosing from a wide selection of glasses frames.


StarStarStarStarStar Great vision care and wonderful people!  —    (Patient since 2007)

Great vision care and wonderful people!


StarStarStarStarStar Satisfied Patient  —    (Patient since 2007)

The staff and Dr. Ritzel is always friendly and courteous. The offices are always very nice and clean.


StarStarStarStarStar  —    (Patient since 2009)

Have always felt I had great service in a happy enviroment


StarStarStarStarStar . —    (Patient since 2010)

Always a great enviroment and felt as though I had a through check up.


StarStarStarStarStar All personnel was pleasant and i was greeted up... —    (Patient since 2017)

All personnel was pleasant and I was greeted upon arrival, friendly staff, appointment was on time.


StarStarStarStarStar  —    (Patient since 2007)

Great service every time thx


StarStarStarStarStar Extremely Nice! Everyone from the staff to Dr.... —    (Patient since 2017)

Extremely Nice! Everyone from the staff to Dr. Ritzel were very accommodating, and full of information. It was my first eye appointment in my life, and they provided all of the information that I could possibly want.


StarStarStarStarStar . —    (Patient since 2017)

Very good experience. I had an eye problem and was able to get an appointment the same morning I called. Everyone was very friendly and courteous as well as concerned with my problem. I did not wait long and eye problem is on the mend.


StarStarStarStarStar Great choice for eye care —    (Patient since 2011)

Great eye doctor. The staff is also very competent, friendly, and helpful. The office has been redesigned and the eyewear collection has been expanded greatly. I wouldn't go anywhere else.


StarStarStarStarStar Dr. Bill Ritzel and his staff were wonderful. I... —    (Patient since 2017)

Dr. Bill Ritzel and his staff were wonderful. I had a very painful eye condition that blood-shot red. I needed to see someone immediately. Dr. Ritzel accommodated me beautifully and shortly after I put in an emergency call. My eyeball is feeling so much better. The deep red color is nearly all gone. The eye pain has ceased. Thank you Dr. Ritzel and your staff for assisting with such short notice!


StarStarStarStarStar Staff services were professional and friendly, ... —    (Patient since 2007)

Staff services were professional and friendly, as always. The new office make-over was exceptional, very well thought out!


StarStarStarStarStar I had a very pleasant and professional experien... —    (Patient since 2013)

I had a very pleasant and professional experience with Dr. Ritzier and his staff. The office looks amazing after the remodel!


StarStarStarStarStar Excellent visit--Dr Ritzel and staff were infor... —    (Patient since 2007)

Excellent visit--Dr Ritzel and staff were informative, honest and friendly.


StarStarStarStarStar  —    (Patient since 2009)

I will always recommend Dr. Ritzel and your office to my friends for their eye care needs. You are always so professional and kind. You treat me as a valued patient. Thank you.


StarStarStarStarStar DR. BILL IS WONDERFUL. HE NEVER RUSHES YOU. I... —    (Patient since 2009)

DR. BILL IS WONDERFUL. HE NEVER RUSHES YOU. I AM SO GLAD HE IS TAKING CARE OF MY HUSBAND JOHN.


StarStarStarStarStar We love Belleville Optometrist —    (Patient since 2007)

My family and I always have a wonderful experience when visiting Dr. Ritzel and his amazing team!


StarStarStarStarStar 05/17/17 annual visit —    (Patient since 2008)

I thought the new interior was very nice and pleasing and the people were very nice and knowledgeable. I needed new glasses and the various options were explained to me.


StarStarStarStarStar I love the online services and texting ! —    (Patient since 2007)

I love the online services and texting !


StarStarStarStarStar Always a pleasure to visit —    (Patient since 2014)

The office staff are always friendly and helpful, and I love the new look to the office! Dr. Ritzell has an excellent rapport with his patients.


StarStarStarStarStar Dr. Ritzel happened to see me in the lobby l... —    (Patient since 2014)

Dr. Ritzel happened to see me in the lobby while I was picking out glasses and he took the time to answer a question I had about my vision. His explanation was very helpful . Thank you very much!


StarStarStarStarStar Dr. Ritzel and his entire staff continue to be ... —    (Patient since 2011)

Dr. Ritzel and his entire staff continue to be professional and friendly! I can't imagine going elsewhere. I'm always made to feel very welcome on every visit and although I visit only once per year or so, I look forward to the visit.


StarStarStarStarStar My last visit at Belleville Optometry Ltd .wen... —    (Patient since 2007)

My last visit at Belleville Optometry Ltd .went very well. the recent remodeling looks great. the services provided by Dr.Bill Ritzel and all of his staff is top notch with all modern test equipment. I highly recommend them for your Optometry needs.


StarStarStarStarStar Best group of peoplle!!!!! —    (Patient since 2007)

Best group of people. Office visit is always pleasant and timely.


StarStarStarStarStar Great staff —    (Patient since 2009)

Staff is very friendly and professional


StarStarStarStarStar You are all fabulous!! When Aayla's glasses bro... —    (Patient since 2012)

You are all fabulous!! When Aayla's glasses broke recently, the staff were able to assist us in replacing them free of charge. You go above and beyond to make sure patients are utilizing their insurance to the maximum potential. We appreciate your friendly and efficient service!


StarStarStarStarStar Everyone was very kind and helpful.  —    (Patient since 2017)

Everyone was very kind and helpful.


StarStarStarStarStar It was my first visit with Dr. Ritzel. Very nic... —    (Patient since 2017)

It was my first visit with Dr. Ritzel. Very nice, best exam I have had in years. Office staff were helpful and very efficient.


StarStarStarStarStar Love how they upgraded everything! Love the sta... —    (Patient since 2007)

Love how they upgraded everything! Love the staff. Wouldn't go anywhere else. Been going to you all for I guess 10 years.


StarStarStarStarStar Great experience. Excellent service... —    (Patient since 2017)

The technician who did my initial testing was fantastic! Every part of my visit, from start to finish, was great!


StarStarStarStarStar Lovely —    (Patient since 2010)

Comfortable and friendly staff. Love the new brighter look.


StarStarStarStarStar Dr. Ritzel and the entire staff are the BEST! ... —    (Patient since 2008)

Dr. Ritzel and the entire staff are the BEST! It's always an great experience. I have been with them for many years and highly recommend them!


StarStarStarStarStar My visit with dr ritzel was excellent!! Very ve... —    (Patient since 2017)

My visit with dr ritzel was excellent. Very very nice and knowledgeable. Explained everything in a great manner. Super great place for eye care!!


StarStarStarStarStar Fantastic service and wonderful staff. —    (Patient since 2015)

Fantastic service and wonderful staff.


StarStarStarStarStar The staffs were so friendly and made me so comf... —    (Patient since 2008)

The staffs were so friendly and made me so comfortable. You have a very nice office.


StarStarStarStarStar Great Dr. and Staff. I've been going to Bellevi... —    (Patient since 2008)

Great Dr. and Staff. I've been going to Belleville Optometrist for over 25 years. Always ready to answer any questions and I've never had any problems with contacts or glasses. Thank you.


StarStarStarStarStar I had a great experience at my last appointment... —    (Patient since 2007)

I had a great experience at my last appointment. It is always a pleasure at Belleville Optometry.


StarStarStarStarStar I recommend Dr. Ritzel to all my friends and fa... —    (Patient since 2007)

I recommend Dr. Ritzel to all my friends and family. I trust him and I don't think you could find a more knowledgeable doctor. The staff at Belleville Optometry are the best. All of the ladies are friendly and helpful. Appointments are on time and they can answer your questions about insurance. This is the only doctor appointment that I look forward to!


StarStarStarStarStar A super staff makes my visits a success.  —    (Patient since 2016)

A super staff makes my visits a success.


StarStarStarStarStar So nice to see the remodel! Long overdue. Sti... —    (Patient since 2007)

So nice to see the remodel! Long overdue. Still felt a little uneasy with using the machines and "eye patch" because I did not witness any sanitizing. Not saying it wasn't done before I came into the rooms but mine was put down on the desk without being wiped off (eye patch). The ladies at the front desk are awesome!


StarStarStarStarStar 5 star in professionalism, friendliness, prompt... —    (Patient since 2007)

5 star in professionalism, friendliness, promptness and timely


StarStarStarStarStar Very Professional and Friendly. Very pleased wi... —    (Patient since 2015)

Very Professional and Friendly. Very pleased with Visit


StarStarStarStarStar Your staff is very polite and helpful. I have ... —    (Patient since 2007)

Your staff is very polite and helpful. I have had a wonderful experience for over 10 years as a client.


StarStarStarStarStar The new office looks great! —    (Patient since 2007)

The new office looks great!


StarStarStarStarStar --great service--easy exam--clear explanations —    (Patient since 2008)

--great service--easy exam--clear explanations


StarStarStarStarStar  —    (Patient since 2008)

I have always received excellent care definitely 5 star


StarStarStarStarStar A great place. —    (Patient since 2009)

Friendly staff, well equipped office. Eye exam was very comprehensive. I am about ready to need cataract surgery to help my vision. Doctor Ritzel took extra time explaining my options, procedures, and costs. He also told me about new options during cataract surgery to correct my astigmatism. I was impressed with the entire visit.


StarStarStarStarStar I received great service . The doctor listened... —    (Patient since 2017)

I received great service . The doctor listened to what I said. It was a great visit. I waited some which I expected because they were working me in.


StarStarStarStarStar Appointment was on time and done a quickly as p... —    (Patient since 2007)

Appointment was on time and done a quickly as possible. Staff members were very friendly and helpful as usual.


StarStarStarStarStar From the time I walked in the door to the time ... —    (Patient since 2009)

From the time I walked in the door to the time I walked out , I was treated both timely and proffesionally .


StarStarStarStarStar Little wait time, professional care and treatme... —    (Patient since 2007)

Little wait time, professional care and treatment, fabulous office. My visit is always a pleasure. The staff is very accommodating and always friendly and understanding. Dr. Ritzel is very knowledgeable and answers all my questions and concerns. I wouldn't trust anyone else with my eye health.


StarStarStarStarStar Nice job re-modeling office. Same great eye car... —    (Patient since 2014)

Nice job re-modeling office. Same great eye care!


StarStarStarStarStar Great visit, I love the new upgrades to the off... —    (Patient since 2012)

Great visit, I love the new upgrades to the office. Also a great selection of frames.


StarStarStarStarStar Always great service! Staff is friendly, courte... —    (Patient since 2007)

Always great service! Staff is friendly, courteous, helpful! Love the remodel!


StarStarStarStarStar Very friendly, for me not a major problem but t... —    (Patient since 2013)

Very friendly, for me not a major problem but the minor was fixed ! Thank you for your help!


StarStarStarStarStar Always a pleasure visiting Dr. Bill's office. ... —    (Patient since 2015)

Always a pleasure visiting Dr. Bill's office. Friendly staff and beautifully redecorated, it's a totally nice place. . .


StarStarStarStarStar Friendly and thorough.  —    (Patient since 2007)

Great on all sides! Friendly, thorough, and now the office looks great as well!


StarStarStarStarStar Professional, helpful, thorough —    (Patient since 2009)

The staff at Belleville Optometry are professional, helpful and thorough. I'd recommend Belleville Optometry to anyone needing eye care and correction.


StarStarStarStarStar Highly Recommended —    (Patient since 2015)

Dr Ritzel and his staff are incredibly friendly and knowledgeable! And the office looks great after the remodel!


StarStarStarStarStar VERY FAVORABLE REVIEW —    (Patient since 2009)

I was very impressed with the renovations of the office. I also liked the new equipment. The office personnel are very professional and friendly.


StarStarStarStarStar Excellent service- friendly, professional staff... —    (Patient since 2007)

Excellent service- friendly, professional staff. I liked the written information from Dr. Ritzel at the end of the appointment.


StarStarStarStarStar I was impressed with the beauty of the faciliti... —    (Patient since 2012)

I was impressed with the beauty of the facilities and the current state of the equipment used for the examinations. Staff and Dr Ritzel were customer oriented. A pleasant experience all the way around.


StarStarStarStarStar Dr. Ritzel is the best. Always friendly. —    (Patient since 2008)

Dr. Ritzel is the best. Always friendly.


StarStarStarStarStar Repeat Friend  —    (Patient since 2008)

Everyone is kind, friendly and courteous. New office remodel is open and inviting!


StarStarStarStarStar The visit was great. The doctor answer all my q... —    (Patient since 2016)

The visit was great. The doctor answer all my question in a language east to understand.


StarStarStarStarStar Outstanding —    (Patient since 2007)

Professional on line program.


StarStarStarStarStar Great service, evaluation process explained in ... —    (Patient since 2010)

Great service, evaluation process explained in good detail, clean and professional atmosphere.


StarStarStarStarStar Great and timely service. Very respectful of my... —    (Patient since 2016)

Great and timely service. Very respectful of my time.


StarStarStarStarStar  —    (Patient since 2011)

As always, staff very friendly. New office is beautiful and Dr. Ritzel is always very professional. He made me feel comfortable and explained the exam as we went along. I always tell people where I go for eye exams and recommend Belleville Optometry.


StarStarStarStarStar Everyone is always very friendly. Love the new ... —    (Patient since 2007)

Everyone is always very friendly. Love the new office too!


StarStarStarStarStar  —    (Patient since 2008)

I thought my visit was great


StarStarStarStarStar My visit was very thorough and pleasant. I can'... —    (Patient since 2008)

My visit was very thorough and pleasant. I can't think of anything I would change or recommend


StarStarStarStarStar Always an enjoyable experience —    (Patient since 2009)

Always an enjoyable experience as always, staff is very friendly and knowledgeable. Would refer anyone to go here.


StarStarStarStarStar The new look! —    (Patient since 2009)

I was very supprised when I went in the front door. What a beautiful business atmosphere. Very open and friendly.


StarStarStarStarStar Grateful Patient —    (Patient since 2009)

I have been going to Belleville Optometry for several years. I appreciate the personable experience and expertise of the team there. Even more so, I appreciate Dr. Ritzel giving me such a thorough exam and following my health with great care!


StarStarStarStarStar Clean, Modern, Friendly & Knowledgeable —    (Patient since 2011)

Dr Ritzel & staff provide an outstanding facility along with highly professional, friendly service. I have always been overwhelmed when I leave their facility after a visit. Everyone is always a little reluctant going to a Doctor's appointment. However, Dr Ritzel's staff have always answered any questions I have and are so knowledgeable during the pre-exams. Dr Ritzel is the best Optometrist I have had care for my eyes. He is knowledgeable of all diseases of the eyes. I would not trust any other Doctor with my care.


StarStarStarStarStar Very friendly and professional I would definit... —    (Patient since 2016)

Very friendly and professional I would definitely recommend!


StarStarStarStarStar  —    (Patient since 2009)

A beautiful renovation of the office plus the same outstanding staff. Dr. Ritzel is a people person and does a good job explaining everything to you. All of his equipment is so up to date and you get results immediately,


StarStarStarStarStar Fantastic team and service! —    (Patient since 2014)

Fantastic team and service!


StarStarStarStarStar Wonderful experience at Belleville Optometrist!... —    (Patient since 2016)

Wonderful experience at Belleville Optometrist! Friendly and knowledgeable staff, great doctor, can't wait to pick up my glasses! Dr. Ritzel took the time to listen to my concerns, give me options, as well as getting to know more about me and my family!


StarStarStarStarStar As usual, everyone was pleasant and efficient. —    (Patient since 2007)

As usual, everyone was pleasant and efficient.


StarStarStarStarStar  —    (Patient since 2013)

Very happy with the visit. The new office looks great as well.


StarStarStarStarStar Great Dr.  —    (Patient since 2007)

I have been going to Dr. Ritzel for almost 12 years now and I couldn't be happier. He is extremely knowledgeable and professional I couldn't ask for a better Dr. The staff is friendly and helpful would recommend anybody to go see them. Also I love the renovation on there building great styles and selections on all frames.


StarStarStarStarStar Retired —    (Patient since 2016)

Efficient, very informative. Very warm atmosphere. 80°f in February. Loved my experience!!!


StarStarStarStarStar Great Staff; Great Service —    (Patient since 2007)

I have been a long time customer at Belleville Optometry (about 18 years). I have always been satisfied with the service I have received. The staff have always been able to answer any of my questions. Dr. Ritzel has always taken excellent care of my eyes. The entire staff is friendly and knowledgeable.


StarStarStarStarStar Very professional & knowledgeable.  —    (Patient since 2007)

Very professional & knowledgeable.


StarStarStarStarStar Cannot begin to say enough about my first visit... —    (Patient since 2016)

Cannot begin to say enough about my first visit experience with Dr. Ritzel & his staff. They were so friendly, professional, & efficient. I was given a very thorough exam. I left the office very happy in knowing that I had found the perfect practice for my eye health!


StarStarStarStarStar First time visit. —    (Patient since 2016)

I was very impressed with the friendliness and professionalism of the staff.


StarStarStarStarStar Great staff , everyone was very nice. Also love... —    (Patient since 2007)

Great staff , everyone was very nice. Also love how you fixed up the office!


StarStarStarStarStar name please —    (Patient since 2007)

Overall good experience However i dont remember that the lady that did my exam introduced herself I feel that is very important in any healthcare experience


StarStarStarStarStar I would give this practice Five stars.... —    (Patient since 2007)

I would give this practice Five stars.


StarStarStarStarStar Everyone was so nice and helpful.... —    (Patient since 2008)

Everyone was so nice and helpful.


StarStarStarStarStar Dr. Ritzel's Office is Amazing! —    (Patient since 2016)

Dr. Ritzel was very friendly and answered all the questions I had. My old eye doctor told me I had poor vision and then I cam to see Dr. Ritzel he found out why and now I am going to a specialist. I appreciate the thoroughness and am very please with him and all his staff. They were amazing! Definitely made me a returning patient.


StarStarStarStarStar Very nice people, and very helpful. ... —    (Patient since 2016)

Very nice people, and very helpful.


StarStarStarStarStar Friendly office staff and professional doctor. Gr... —    (Patient since 2007)

Friendly office staff and professional doctor. Great combination!


StarStarStarStarStar Belleville Optemetry —    (Patient since 2013)

Dr Ritzel and his staff are outstanding. Very friendly and helpful in answering all questions. Extremely knowledgeable in all facets of eye care. Highly recommend Belleville Optometry for all your eye needs. The total office renovation is top notch.


StarStarStarStarStar  —    (Patient since 2007)

Shame that you did not have the trial contacts so making three trips would not be necessary. Great office staff!!


StarStarStarStarStar Mrs. Angie Donovan —    (Patient since 2007)

As always, your staff was friendly, professional and made the entire process a pleasant experience. Over the years I have gotten to know your staff and enjoy seeing and visiting with them. Dr. Ritzel is always friendly, professional, answers all my questions and never rushes through my appointment. It is why I have stayed with BO for so many years.


StarStarStarStarStar It is always such a pleasant experience. You and... —    (Patient since 2007)

It is always such a pleasant experience. You and your entire staff are always smiling and friendly with kind words throughout my visit. Feel well cared for. Can't wait to see the entire office once your remodel is complete :)


StarStarStarStarStar As always, it is a pleasure to go to Dr. Ritzel's... —    (Patient since 2007)

As always, it is a pleasure to go to Dr. Ritzel's office! The office assistants are friendly and efficient! You are treated very professionally but in a very cordial manner. From the front desk to the end of my examination by Dr. Ritzel, I was given the information I needed to make informed decisions about my eyes. Cannot wait to go to my next appointment to see his beautifully remodeled office. It is looking like a brand new building!


StarNo StarNo StarNo StarNo Star Could Have At Least Offered Ear Protection... —    (Patient since 2013)

this appointment was scheduled for the same time that construction work was being done in the eye clinic...it was extremely unprofessional to schedule patients while the level of construction noise was at the VERY loud levels it was...the work should have been done when patients would not be there or the appointments should have been rescheduled by the staff....trying to both at the same time just looks like greed....plus, no one at the front desk even apologized for the noise


Reply

You are absolutely right. The day of your appointment was a bad noise day, and we apologize for the discomfort it caused you. We have tried to minimize these distractions by having the noisiest work done early in the morning before we open, or on Friday afternoons while we are closed, but there have been a few days where the noise was obnoxious. We would have gladly rescheduled your appointment if we had realized that your were so uncomfortable - I guess we should have asked. Thanks for your comments.

StarStarStarStarStar Great place to have your eye exam and select your... —    (Patient since 2013)

Great place to have your eye exam and select your glasses, professional, courteous and helpful staff!


StarStarStarStarStar Dr. Ritzel and his team is awesome! —    (Patient since 2007)

Dr. Ritzel and his team are awesome. They are always very welcoming and great at what they do!


StarStarStarStarStar  —    (Patient since 2011)

You and your support staff are very professional. You and your team works well together even when exams and therapies are out of ordinary. Thank you.


StarStarStarStarStar Everything was excellent, as it always is! ... —    (Patient since 2007)

Everything was excellent, as it always is!


StarStarStarStarStar Staff is very pleasant and knowledgeable.  —    (Patient since 2016)

Staff is very pleasant and knowledgeable. Only had to wait a few minutes. I would recommend this facility to anyone.


StarStarStarStarStar This was my first time here. Various family memb... —    (Patient since 2016)

This was my first time here. Various family members are patients. Everything was great.


StarStarStarStarStar My Mother brought me to Belleville Optometrists i... —    (Patient since 2015)

My Mother brought me to Belleville Optometrists in high school. Now it's where I take my children too. It's always been a good experience. Always friendly, informative and helpful.


StarStarStarStarStar Everyone is friendly and Dr. Ritzel is the best. ... —    (Patient since 2007)

Everyone is friendly and Dr. Ritzel is the best. I am very confident that I'm being well taken care of.


StarStarStarStarStar Excellent customer service and patient care —    (Patient since 2007)

Even amidst the chaos of the construction of their new office, the service remained the same as always. The ladies at the front desk were cheery and polite. Dr. Ritzel took plenty of time with me as a patient and answered all of my questions. This is an excellent place to go to the eye doctor!


StarStarStarStarStar  —    (Patient since 2007)

Visit was good and it was good to see the office getting a facelift !!! The ladies in the office are always helpful and nice


StarStarStarStarStar have always enjoyed my yearly visit, and the staf... —    (Patient since 2008)

have always enjoyed my yearly visit, and the staff is very helpful. i call it a "mom and pop" type of atmosphere, which to me is the best! also the machine that kept me from my eyes being dilated...yes!!


StarStarStarStarStar I felt comfortable and important! —    (Patient since 2016)

Everyone was friendly and understood my sense of humor...I was very comfortable the entire visit..I never felt rushed or like an inconvenience.


StarStarStarStarStar  —    (Patient since 2016)

Appointment was on time and very friendly staff, very helpful.


StarStarStarStarStar  —    (Patient since 2008)

The appointment went smoothly. I got a brown contact that I requested. At first Dr. ordered a type that wasn't in brown color. I requested they questioned him and he changed order. I have had the other colors and seeing them has been very difficult when I dropped them. So glad that the brown color is back again.


StarStarStarStarStar  —    (Patient since 2008)

The dr office personnel always are welcoming and supportive. Dr. Is very thorough and explained results to my satisfaction.


StarStarStarStarStar I was very pleased with everyone in the office and so happy they could fit me in.... —    (Patient since 2013)

I was very pleased with everyone in the office and so happy they could fit me in.


StarStarStarStarStar Dr. Ritzel and his staff are always very polite, pleasant and helpful. I would recommend him to ... —    (Patient since 2007)

Dr. Ritzel and his staff are always very polite, pleasant and helpful. I would recommend him to anyone I know.


StarStarStarStarStar My appointment experience was great! —    (Patient since 2007)

My experience at my recent appointment was very pleasant. Dr. Ritzel and his staff did a thorough exam in a very friendly manner. He and his staff are always very accommodating and sincere. I really appreciate that and the care I receive.


StarStarStarStarStar treated the way I tjink you should be treated... —    (Patient since 2016)

treated the way I think you should be treated


StarStarStarStarStar Always friendly and professional !... —    (Patient since 2007)

Always friendly and professional !


StarStarStarStarStar As always, great service and super helpful! Can't wait for my new glasses.... —    (Patient since 2011)

As always, great service and super helpful! Can't wait for my new glasses.


StarStarStarStarStar  —    (Patient since 2014)

awesome as usual. I told your staff that I wanted to work there! Jennifer is my favorite.


StarStarStarStarStar  —    (Patient since 2007)

Always a great experience!


StarStarStarStarStar Pleasant experience as always, greeted promptly, front desk, techs, and Doctor all very profession... —    (Patient since 2007)

Pleasant experience as always, greeted promptly, front desk, techs, and Doctor all very professional and friendly.


StarStarStarStarStar Great service. freindly staff. Very pleased.... —    (Patient since 2007)

Great service. freindly staff. Very pleased.


StarStarStarStarStar I knew that I could trust dr bill to find a specialist for me to that I could trust... —    (Patient since 2009)

I knew that I could trust dr bill to find a specialist for me to that I could trust


StarStarStarStarStar All I needed from my visit nice people easy to talk to and get good answers... —    (Patient since 2007)

All I needed from my visit nice people easy to talk to and get good answers


StarStarStarStarStar All I needed from my visit nice people easy to talk to and get good answers... —    (Patient since 2007)

All I needed from my visit nice people easy to talk to and get good answers


StarStarStarStarStar The office staff was very nice and helpful! Dr. Ritzel explained everything to me and made sure I ... —    (Patient since 2016)

The office staff was very nice and helpful! Dr. Ritzel explained everything to me and made sure I understood what he was talking about.


StarStarStarStarStar This office deserves a five star rating!... —    (Patient since 2009)

This office deserves a five star rating!


StarStarStarStarStar I have always found Belleville Optometrists very thorough and professional.... —    (Patient since 2007)

I have always found Belleville Optometrists very thorough and professional.


StarStarStarStarStar Beverly —    (Patient since 2007)

Dr Ritzel is very friendly, very helpful and is very honest in his recommendations. He is very knowledgeable. The office staff was friendly and helpful.


StarStarStarStarStar Visit was good as usual. Dr Ritzel is great and the staff is always pleasant and helpful:-) ... —    (Patient since 2008)

Visit was good as usual. Dr Ritzel is great and the staff is always pleasant and helpful:-)


StarStarStarStarStar  —    (Patient since 2008)

All were very friendly. Like the new equipment


StarStarStarStarStar ... —    (Patient since 2009)

The staff at Belleville Optometrist is always very welcoming and friendly. My parents, some siblings and my children are or have been clients at Belleville Optometrist for many years.


StarStarStarStarStar ... —    (Patient since 2009)

great visit, always feel comfortable.


StarStarStarStarStar Very friendly. I did not feel rushed thru my appointment.... —    (Patient since 2011)

Very friendly. I did not feel rushed thru my appointment.


StarStarStarStarStar  —    (Patient since 2014)

Everyone is very welcoming and does a terrific job explaining what is happening during each step of the appointment. Even though my appointment was at the very end of the day, everyone had a smile on their face and treated me as if I was the first and most important patient of the day.


StarStarStarStarStar WE ARE SENIORS.. —    (Patient since 2009)

WE ARE SENIORS AND DR. RITZEL IS ALWAYS READY TO TO ANSWER OUR QUESTIONS


StarStarStarStarStar I have been going to Belleville Optometrists since 2005, and they always take good care of me and ... —    (Patient since 2007)

I have been going to Belleville Optometrists since 2005, and they always take good care of me and my eye care needs.


StarStarStarStarStar Excellent & professional service. Friendly staff. ... —    (Patient since 2007)

Excellent & professional service. Friendly staff.


StarStarStarStarStar I just referred a friend last night! —    (Patient since 2007)

I just referred a friend last night!


StarStarStarStarStar Great place to get your eyes checked. Dr. Ritzel does a great job testing, checking and explaining —    (Patient since 2015)

Great place to get your eyes checked. Dr. Ritzel does a great job testing, checking and explaining. If you need a good eye doctor I highly recommend Dr. Ritzel.


StarStarStarStarStar Excellent! —    (Patient since 2013)

Fast, friendly, excellent service.


StarStarStarStarStar I was very impressed with the efficiency and friendliness of everyone —    (Patient since 2016)

I was very impressed with the efficiency and friendliness of everyone. I also appreciated the advice about my new glasses. Sarah, especially was very knowledgable and genuinely Interested providing great service.


StarStarStarStarStar It is always a pleasure to get my eyes checked and chat with the staff and Dr. Ritzel.  —    (Patient since 2007)

It is always a pleasure to get my eyes checked and chat with the staff and Dr. Ritzel.


StarStarStarStarStar Excellent doctor with an amazing staff —    (Patient since 2007)

Excellent doctor with an amazing staff. Always friendly and welcoming while exhibiting knowledgeable professionalism.


StarStarStarStarStar Dr and staff members are very friendly and make me feel comfortable.  —    (Patient since 2008)

Dr and staff members are very friendly and make me feel comfortable.


StarStarStarStarStar great service! —    (Patient since 2016)

I've been wearing contacts for 30 plus years, this was by far the best exam I've ever had. The staff was very knowledgeable and very helpful.


StarStarStarStarStar Great experience! —    (Patient since 2008)

Great experience! Thank you very much.


StarStarStarStarStar Belleville Optometrists is definitely worthy of five stars. —    (Patient since 2007)

Dr. Ritzel and all of his staff are great to work with. They are all very polite caring helpful and knowledgeable in their positions.I highly recommend them for all your eye care needs.


StarStarStarStarStar Great experience —    (Patient since 2008)

I had a great experience at the Dr Ritzel's office for my eye appointment. I was treated like they cared about the patient. Thank you so much.


StarStarStarStarStar Belleville Optomitrists —    (Patient since 2007)

Everyone there is very nice and helpful.


StarStarStarStarStar Belleville optometrics —    (Patient since 2016)

Very good service a knowledgeable and friendly staff.Would recommend them to anyone needing quality optometry services.


StarStarStarStarStar They are the nicest people!  —    (Patient since 2009)

They are the nicest people!


StarStarStarStarStar I would not go to anyone else.  —    (Patient since 2007)

I would not go to anyone else. Dr. Ritzel is up to date on everything new and the staff is very friendly.


StarStarStarStarStar I was very pleased with my visit. Your staff is very pleasant —    (Patient since 2016)

I was very pleased with my visit. Your staff is very pleasant. I am glad I changed my optometrist.


StarStarStarStarStar The whole team was awesome —    (Patient since 2016)

The whole team was awesome. We have gone to Americas best for many years And in comparison your staff went above and beyond to help me choose glasses that fit my prescription AND that looked nice on me. That's worth a lot, but then she used every discount she could find for me so they would be more affordable. I wish I could remember my opticians name. She asked questions about what I wanted and went and got several frames that I never would have looked at on my own. One of which I just loved!


StarStarStarStarStar Well pleased with friendly technician that did the testing —    (Patient since 2015)

Well pleased with friendly technician that did the testing. Ladies at the counter were very friendly and helpful. Dr. Ritzel is very pleasant and though.


StarStarStarStarStar Rick has been very helpful on fitting and explaining lense options —    (Patient since 2008)

Rick has been very helpful on fitting and explaining lense options


StarStarStarStarStar My experience was very woderfull informative and delightfull in every way —    (Patient since 2015)

My experience was very woderfull informative and delightfull in every way.Thank you for a job well done.


StarStarStarStarStar The new machines for testing eye pressure are so much better for people like me who do not like... —    (Patient since 2008)

The new machines for testing eye pressure are so much better for people like me who do not like things around their eyes. The preliminary testing was faster and easier than in the past.


StarStarStarStarStar Everyone is so Pleasant and Personable! Always a pleasure to visit Dr. Ritzel's office.  —    (Patient since 2007)

Everyone is so Pleasant and Personable! Always a pleasure to visit Dr. Ritzel's office.


StarStarStarStarStar It was great to see Sara Micksch working there. She's awesome! Bowling talk is always good. —    (Patient since 2009)

It was great to see Sara Micksch working there. She's awesome! Bowling talk is always good.


StarStarStarStarStar Great job and very professional —    (Patient since 2009)

Great job and very professional


StarStarStarStarStar Good appointment! —    (Patient since 2007)

As always, I am very pleased with Dr. Ritzel and his office staff. I had a concern, they got me an appointment quickly, and Dr. Ritzel solved the problem to my satisfaction.


StarStarStarStarStar Dr Ritzel and his staff are very professional and extremely friendly.  —    (Patient since 2008)

Dr Ritzel and his staff are very professional and extremely friendly.


StarStarStarStarStar Great experience !! —    (Patient since 2007)

Always a professional environment yet warm and friendly. The staff is always on their game. The eye exam is thorough and all my concerns and options are clearly addressed. I am very satisfied, Dr. Ritzel is the best!


StarStarStarStarStar Love the friendliness, professionalism, the email reminders, parking❤️❤️❤️ —    (Patient since 2011)

Love the friendliness, professionalism, the email reminders, parking❤️❤️❤️


StarStarStarStarStar Belleville Optometrists has a great staff and the latest equipment —    (Patient since 2014)

Belleville Optometrists has a great staff and the latest equipment. I use computers 9 hours a day and trust my eyes to Dr. Ritzel's team. Their prescription glasses always fit and preform.


StarStarStarStarStar Great bunch of people! —    (Patient since 2007)

Great bunch of people. Been going to them for about 10 years maybe longer. Couldnt ask for a better Optometrist office. They all have such a good personality.


StarStarStarStarStar The staff at Belleville Optometrists are always very friendly and professional —    (Patient since 2008)

The staff at Belleville Optometrists are always very friendly and professional. I never have to wait, my exam is thorough and all of my options are explained to me. My glasses are always delivered within a week. They are also awesome with helping replace screws and minor fixes onsite. I would highly recommend Belleville Optometrists to anyone. They are wonderful.


StarStarStarStarStar Yearly Exam —    (Patient since 2011)

The office personell was friendly and knowledgeable and so was the doctor. Very satisfied with my visit.


StarStarStarStarStar very professional, on time, informative, polite and a pleasure to have them as my provider.  —    (Patient since 2016)

very professional, on time, informative, polite and a pleasure to have them as my provider.


StarStarStarStarStar Dr. Ritzel is the best! —    (Patient since 2007)

I've been going to Dr. Ritzel since I was 16 or 17, he's the only eye doctor I trust! His staff is polite and always helpful!


StarStarStarStarStar Great service an patient care from the entire team! —    (Patient since 2013)

Great service an patient care from the entire team!


StarStarStarStarStar excellent —    (Patient since 2015)

I received a very thorough evaluation and explanation of my situation and recommendations for dealing with the condidions.


StarStarStarStarStar Dr. Ritzel and his staff are awesome to work with —    (Patient since 2007)

Dr. Ritzel and his staff are awesome to work with. I had injured my eye and they scheduled an appointment as soon as possible. My eye was thoroughly checked and I was advised on how to tend to it. It is a pleasure to do business with such professionals and a stress reliever knowing they are there for me and my family. Ms. Raboin


StarStarStarStarStar Dr. Ritzel really takes an interest in his patients and takes the time to talk with them —    (Patient since 2012)

Dr. Ritzel really takes an interest in his patients and takes the time to talk with them. His staff is excellent to work with!


StarStarStarStarStar Luv the service in addition to the new staff.  —    (Patient since 2007)

I am happy to have insurance that allow me to come back. Luv the service in addition to the new staff.


StarStarStarStarStar I have been going here for 20 years. Sometimes I get a second opinion as I have some big problems —    (Patient since 2009)

I have been going here for 20 years. Sometimes I get a second opinion as I have some big problems. These are the Doctors I trust, their always right.


StarStarStarStarStar Very friendly staff and thorough examination —    (Patient since 2015)

Very friendly staff and thorough examination. Dr Bill is excellent in his profession and personality. Highly recommended!


StarStarStarStarStar You were very concerned about problem and got me in there ASAPThanks  —    (Patient since 2009)

You were very concerned about problem and got me in there ASAP Thanks


StarStarStarStarStar Great service and always with a smile! —    (Patient since 2008)

Great service and always with a smile!


StarStarStarStarStar Love Dr. Ritzel & the Entire Staff!  —    (Patient since 2012)

Dr. Ritzel takes his time every year when I go in for my annual! He also helped to find some vision issues that my young daughter was having as well! All of the support staff is so positive and they all answer all of my questions.


StarStarStarStarStar Visit went very well & staff was very friendly yet professional —    (Patient since 2007)

Visit went very well & staff was very friendly yet professional


StarStarStarStarStar Over 20 years —    (Patient since 2007)

Long time customer, over 20 years


StarStarStarStarStar Excellent visit BUT —    (Patient since 2008)

My visit was excellent as usual but I was disappointed that they would not order the Coach frames I wanted!! I will have to get my glasses somewhere else. In the 40 years I have been going to Belleville Optometrist, I have never had this problem.


StarStarStarStarStar Excellent care concern —    (Patient since 2007)

Loved working with lady that assisted me with glasses she is wonderful friendly.


StarStarStarStarStar Outstanding and kind professionals! Everyone was friendly and polite. Dr —    (Patient since 2011)

Outstanding and kind professionals! Everyone was friendly and polite. Dr. Ritzel took the time to explain my options and the health of my eyes. He even took the time to forward that information to my primary physician to keep them updated. Truly enjoyed my visit!


StarStarStarStarStar The staff was very knowledgeable, Dr.Ritzel took time to explain things —    (Patient since 2015)

The staff was very knowledgeable, Dr.Ritzel took time to explain things. The office also can even make eye glass lens on site. very satisfied


StarStarStarStarStar Belleville Optometrists are so nice and so accommodating! I appreciate them very much! —    (Patient since 2007)

Belleville Optometrists are so nice and so accommodating! I appreciate them very much!


StarStarStarStarStar Excellent staff and top notch technology —    (Patient since 2012)

Excellent staff and top notch technology


StarStarStarStarStar Great professionals who treat you with respect —    (Patient since 2009)

Great professionals who treat you with respect. Never have to wait more than 10 minutes for my scheduled appointment.


StarStarStarStarStar Everyone in the office is always very nice and professional. The lady  —    (Patient since 2012)

Everyone in the office is always very nice and professional. I had a good laugh with the lady that did my testing. I don't like to go to any Dr., but Dr. Ritzel and his staff make it easy.


StarStarStarStarStar very warm and friendly place  —    (Patient since 2008)

very warm and friendly place


StarStarStarStarStar Your staff is always cheerfull. Greet you as you enter. Always willing to assist any way they can. —    (Patient since 2007)

Your staff is always cheerfull. Greet you as you enter. Always willing to assist any way they can.


StarStarStarStarStar While waiting to be seen, I noticed that the office needs a MAJOR remodel —    (Patient since 2007)

While waiting to be seen, I noticed that the office needs a MAJOR remodel. New carpet and new chairs. Both are old and soiled and no padding left. Also, none of the machines or instruments are ever wiped and sanitized before the next patient. GROSS!


StarStarStarStarStar Great Office —    (Patient since 2007)

Great Office staff and a great Doc. A friendly office with the latest technology.


StarStarStarStarStar The person at the desk was not very friendly, it was my son's first visit to the eye doctor and... —    (Patient since 2015)

The person at the desk was not very friendly, it was my son's first visit to the eye doctor and she didn't acknowledge him and she didn't give me the new patient forms, the other lady had to step in and give them to me.


StarStarStarStarStar Great eye doctor and staff —    (Patient since 2007)

Great eye doctor and staff always treated with respect and feel I get a great check up each time I come in. Robert


StarStarStarStarStar Dr. Ritzel & his staff are the best in the area —    (Patient since 2010)

Dr. Ritzel & his staff are the best in the area. I've been going to him for years & even have moved away & continued to come to him.


StarStarStarStarStar The staff was very friendly and nice and I like that the Dr explained what was going on with my... —    (Patient since 2015)

The staff was very friendly and nice and I like that the Dr explained what was going on with my eye.


StarStarStarStarStar  —    (Patient since 2007)

It is always a pleasure to see all of you fine folks. And I appreciate the professional manner in which my exam is performed. Along with the explanation of results.


StarStarStarStarStar Office staff professional and helpful. —    (Patient since 2009)

Office staff professional and helpful.


StarStarStarStarStar Thanks for the great service.  —    (Patient since 2007)

Thanks for the great service.


StarStarStarStarStar GOOD JOB WAS ENJOYABLE FOR BOTH OF US. —    (Patient since 2007)

GOOD JOB WAS ENJOYABLE FOR BOTH OF US.


StarStarStarStarStar Excellent service and very very friendly. Love the choices of frames. —    (Patient since 2008)

Excellent service and very very friendly. Love the choices of frames.


StarStarStarStarStar Very friendly and professional. —    (Patient since 2007)

Very friendly and professional.


StarStarStarStarStar Jennifer & Sara were really experts at customer service. Dr —    (Patient since 2015)

Jennifer & Sara were really experts at customer service...Friendly & knowledgeable Dr. Ritzel was very friendly, and I could tell that he was an expert in his field! I was VERY pleased with my first visit to this office.


StarStarStarStarStar Eyecare is something we all take for granted , it is a comfort to know that Dr —    (Patient since 2009)

Eyecare is something we all take for granted , it is a comfort to know that Dr.Ritzel and his associates are there for my family to promote healthy eyecare , he and his staff are knowledgeable and friendly we appreciate the service. Ray Feltmeyer


StarStarStarStarNo Star yearly exams —    (Patient since 2010)

A better explanation of charges prior to arrival would help clear up misunderstandings afterwards. When my insurance people talk to us at work, they tell us we should get 1 free eye exam a year, but at the end of the exams (multiple years) I am told I owe money. This is contrary to what I am being told by carrier. Letting me know before hand that tests that are not considered part of yearly exam are being done and will cost additional would alleviate the confusion at the end.


StarStarStarStarStar Eye exam at Belleville Optometrists  —    (Patient since 2013)

Dr. Ritzel and his staff were very friendly and accommodated the exam rooms to permit access for my wheelchair. The tests were thorough and properly explained to me before and after execution. New trouble was diagnosed, explained, prescribed medication, and scheduled for a follow-up. As before, I was satisfied with my overall treatment. Thank you!


StarStarStarStarStar Dr. Ritzel —    (Patient since 2014)

Dr. Ritzel is a fantastic eye Dr. He makes you feel like he really cares about your eyes. He explains everything so you can understand it. I enjoy my visits.


StarStarStarStarStar Appointment  —    (Patient since 2014)

Everyone in the office is very friendly, and helpful.


StarStarStarStarStar Wellness centered —    (Patient since 2007)

Dr. Ritzel takes patient care to the next level. From reviewing of previous visits to the exam and option, his top priority is the patient. Family oriented staff and office.


StarStarStarStarStar enjoyed meeting jennifer who did my testing, she is a hoot! which made the process lighter and... —    (Patient since 2008)

enjoyed meeting jennifer who did my testing, she is a hoot! which made the process lighter and just fun.


StarStarStarStarStar Everyone was very friendly and the service was great —    (Patient since 2007)

Everyone was very friendly and the service was great. I have to compliment Anita for help setting up my appointment and her honest advice picking out frames! Far different experience than what you get a chain store.


StarStarStarStarStar Bellevue Dentist Dr Bill Ritzel is someone you can trust. —    (Patient since 2015)

Bellevue Optomitrist is where you should take your family. Dr. Bill Ritzel is a wonderful Dentist. He is very kind and a wonderful Dentisit.


StarStarStarStarStar Friendly, professional staff and doctor! —    (Patient since 2015)

Friendly, professional staff. Dr. Ritzel was friendly, professional, thorough and took the time to make sure I had understood everything he was telling me. This was my first visit and now I know I have an excellent new eye doctor.


StarStarStarStarStar there is an excellent group of people working in the store —    (Patient since 2009)

there is an excellent group of people working in the store


StarStarStarStarStar Legal Secretary —    (Patient since 2007)

Dr. Ritzel, as is his office personnel friendly and efficient. He provides a professional, carefully thought out eye care decision and makes you understand it. I am very pleased with his services and staff.


StarStarStarStarStar Friendly and Professional —    (Patient since 2007)

The staff was very prompt and friendly all during my visit. Afterwards, I was asked about ordering contacts, and bid farewell. I feel like the staff really cares about their patients. I would recommend them to anyone!!


StarStarStarStarStar Dr —    (Patient since 2007)

Dr.Ritzel and his staff are the best medical professional group I have ever had the pleasure of seeing. I would recommend him to anyone. His clear, concise explainations and friendly manner are the best I have ever encountered.


StarStarStarStarStar Dr. Ritzel and his staff are fantastic! I am very satisfied with the care and service I receive —    (Patient since 2007)

Dr. Ritzel and his staff are fantastic! I am very satisfied with the care and service I receive. In fact, I have referred numerous family members to see Dr. Ritzel!


StarStarStarStarStar Your staff is beyond reproach. Love coming to see you! —    (Patient since 2014)

Your staff is beyond reproach. Love coming to see you!


StarStarStarStarStar Friendly Office —    (Patient since 2007)

The office is clean and well kept. The staff is friendly and helpful. The doctor listens to your concerns and takes the time to explain your situation. A nice selection of eye wear for every budget.


StarStarStarStarNo Star please client —    (Patient since 2007)

very please with my visit


StarStarStarStarStar Great service! Friendly staff.  —    (Patient since 2007)

Great service! Friendly staff.


StarStarStarStarStar The office staff along with Dr Ritzel are by far the best experience in any optometrist office... —    (Patient since 2013)

The office staff along with Dr Ritzel are by far the best experience in any optometrist office that I have attended.


StarStarStarStarStar Very friendly and professional staff.  —    (Patient since 2013)

Very friendly and professional staff.


StarStarStarStarStar friendly atmosphere , and everyone was very helpful and polite —    (Patient since 2010)

friendly atmosphere , and everyone was very helpful and polite


StarStarStarStarStar Excellent Eye Doctor —    (Patient since 2007)

Dr. Ritzel is always professional, but friendly. He always explains everything to you and listens to your questions. His office staff is excellent and when you have a problem they work magic and fit you into their schedule. I highly recommend him and his office.


StarStarStarStarStar 2 patients same name. Varify patients. —    (Patient since 2011)

2 patients same name. Varify patients.


StarStarStarStarStar These folks always go above and beyond. Thanks again.  —    (Patient since 2010)

These folks always go above and beyond. Thanks again.


StarStarStarStarStar I have stayed with your office for many years the glasses are perfect and later service for... —    (Patient since 2008)

I have stayed with your office for many years the glasses are perfect and later service for adjustments have been great thank u !!!


StarStarStarStarStar The staff does a great job with knowing your insurance and what it covers —    (Patient since 2013)

The staff does a great job with knowing your insurance and what it covers. They are all very nice and helpful. The doctor is very nice and is willing to answer any questions.


StarStarStarStarStar Belleville Optometrists is an excellent place for anyone who wants the best care they can receive... —    (Patient since 2008)

Belleville Optometrists is an excellent place for anyone who wants the best care they can receive for their eyes. Everything is explained and all questions will be answered. I highly recommend them to everyone for high quality professional eye care.


StarStarStarStarStar Good  —    (Patient since 2014)

Good experience but front desk seemed confused and disorganized about how to scan insurance cards and paperwork.


StarStarStarStarNo Star Been a patient of legacy Belleville Optometrists for many years and have always been satisfied —    (Patient since 2008)

Been a patient of legacy Belleville Optometrists for many years and have always been satisfied


StarStarStarStarStar Never have a problem, that's why we keep coming back  —    (Patient since 2007)

Never have a problem, that's why we keep coming back


StarStarStarStarStar I have been going to Belleville Optometrist for many years and always been provided excellent... —    (Patient since 2008)

I have been going to Belleville Optometrist for many years and always been provided excellent service!


StarStarStarStarStar took too long to get an appointment. I had to wait about three weeks —    (Patient since 2009)

took too long to get an appointment. I had to wait about three weeks. Then when I was told I needed cataract surgery it was almost a month before I had and appointment to see the doctor for that.


StarStarStarStarStar I have continued to use this wonderful place —    (Patient since 2007)

I have continued to use this wonderful place. I always get the EXACT glasses I want, not what someone wants to try to sell you. I appreciate all the time and effort they take with me. I also appreciate all the EXTRAordinary service they give in helping navigate the financial process.


StarStarStarStarStar Very professional service —    (Patient since 2007)

Very professional service. I was really impressed that I was told I really didn't need to get a pair of new glasses. Most places would have sold me a pair even though I didn't need them.


StarStarStarStarStar Staff is very courteous and nice —    (Patient since 2007)

Staff is very courteous and nice. I have been going to this office for years and have always been pleased with my visits.


StarStarStarStarStar The staff was excellent and friendly. A very professional experience. —    (Patient since 2007)

The staff was excellent and friendly. A very professional experience.


StarStarStarStarStar Great experience as always. Dr. Rotel is wonderful —    (Patient since 2011)

Great experience as always. Dr. Rotel is wonderful. He is kind and friendly, as is all the staff there.


StarStarStarStarStar For the first time I learned about a cornea problem that no other eye doctor had explained to me —    (Patient since 2015)

For the first time I learned about a cornea problem that no other eye doctor had explained to me. I am glad to know this and the option I have to help deal whith it.


StarStarStarStarStar The doctor did find a problem! —    (Patient since 2008)

The doctor did find a problem, and we are working on its solution! Took some time to explain my options...I appreciate that time!


StarStarStarStarStar Doctor was very helpful! —    (Patient since 2007)

Doctor was great! Staff very nice and helpful.


StarStarStarStarStar Knowledgeable and courteous staff —    (Patient since 2009)

Knowledgeable and courteous staff. Dr Ritzel has always been top notch in all his care for my challenging eye problems. I highly recommend Dr. Ritzel and his staff for all types of eye care issues.


StarStarStarStarStar Everyone is always so friendly and helpful at your office.  —    (Patient since 2007)

Everyone is always so friendly and helpful at your office.


StarStarStarStarStar Belleville Optometrists is a first-class operation —    (Patient since 2009)

Belleville Optometrists is a first-class operation. I've been coming here since I can remember and highly recommend it for everyone. My wife and kids come here too and are very happy with their vision. To me, that means the kids can see well enough to help with the dishes!


StarStarStarStarStar Very Satisfied —    (Patient since 2010)

Dr. Ritzel and his staff and courteous, caring and very knowledgeable. They are some of the best medical professionals I have utilized.


StarStarStarStarStar Fully Satisfied —    (Patient since 2010)

Dr. Ritzel and staff are courteous, kind, caring, and very knowledgeable. They are some of the very best medical professionals I have ever utilized.


StarStarStarStarStar The young lady that helped me with new glasses was not only professional, but sweet as can be —    (Patient since 2008)

The young lady that helped me with new glasses was not only professional, but sweet as could be. She helped me choose new frames by bringing me a variety while I sat relaxing. I was so pleased. My family will be changing from Mascoutah Eye Care to you for our future needs. I came to you for eye problems, but had my script for glasses with me because I didn't find anything I liked in Mascoutah. The only problem I had with frames were deciding which I preferred. My husband and daughter already ordered their glasses, but we will all have eye exams and purchase glasses through you next year. Thanks!!


StarStarStarStarStar The office staff is wonderful, friendly, kind, accommodating, attentive —    (Patient since 2010)

The office staff is wonderful, friendly, kind, accommodating, attentive. I'm so glad I found this office. My old eye Dr was difficult to get into and the office staff was rude and very unfriendly. Polar opposites! Thanks for the great service it means a lot! I can't tell you how many people I've told to give this office a try.


StarStarStarStarStar I've been coming to this eye doctor since I was in my teens, I received my first pair of glasses... —    (Patient since 2007)

I've been coming to this eye doctor since I was in my teens, I received my first pair of glasses here and they are the best!


StarStarStarStarStar Dr. Ritzel and the Staff are the best! Dr —    (Patient since 2007)

Dr. Ritzel and the Staff are the best! Dr. Ritzel is very knowledgeable and everyone is friendly and courteous. I feel like I get the best care for my eyes that I could get. Thank you Dr. Ritzel and staff!


StarStarStarStarStar Belleville Optometrists:I would recommend them to family and friends. —    (Patient since 2010)

Belleville Optometrists: I would recommend them to family and friends.


StarStarStarStarStar Really great service and the doctor explained everything to me thoroughly. —    (Patient since 2008)

Really great service and the doctor explained everything to me thoroughly.


StarNo StarNo StarNo StarNo Star Was left in exam room 35 minutes waiting for the doctor —    (Patient since 2009)

Was left in exam room 35 minutes waiting for the doctor. The staff should had let me know he was running late and offered to wait elsewhere or something versus just being left in there. After exam the staff did not offer for me to see there eyewear. They gave me my prescription and that was it. I thought they were in the business of selling eyewear, I guess not. I guess I'll have to go to WalMart or Lens Crafters for my eye glasses. They obviously didn't want me buying there's. The doctor seemed nice enough but is being poorly supported by his staff. Overall,I would not recommend to others.


StarStarStarStarStar Always a great experience, very professional staff  —    (Patient since 2007)

Always a great experience, very professional staff . I am comfortable recommending this practice to all my friends and family.


StarStarStarStarStar Outstanding Belleville Eye Doctor —    (Patient since 2007)

I've been going to Dr. Ritzel for years and he and his staff are professional, friendly and make your appointment run very smoothly. He strives to do what is in your best interest and that goes a long way in my book. I would highly recommend him!


StarStarStarStarStar As always, I found the service at the office to be exemplary. The staff and Dr —    (Patient since 2007)

As always, I found the service at the office to be exemplary. The staff and Dr. Ritzel made my visit very pleasant and enjoyable. They are very personable. I have had a strong prescription for most of my life and found it to be so embarrassing to go to the eye doctor and have them look at me with pity. I even experienced a receptionist who asked if I considered being declared legally blind and receive disability. She offered a non expert opinion that I found highly insulting. From my first appt to my appt yesterday, my visits to Belleville Optometry have been so welcoming and supportive that I look forward to going. So thank you. I have family members who are also patients there, and they would say the same thing.


StarStarStarStarStar Best Eyecare Ever! —    (Patient since 2013)

It doesn't get any better than Dr. Ritzel. He really cares and always spends extra time with me to ensure that I get the best possible care.


StarStarStarStarNo Star Not sure what happens on first appointment —    (Patient since 2010)

Not sure what happens on first appointment. Usually you are suppose to arrive early and I did, but doors didn't open until about 8:14. Had to fill out papers so it was 8:30 before everything started for an 8:15 appointment. So maybe open at 8:00 or 8:05 to allow patient to come in and sit. Very happy though with service and people after the initial part.


StarStarStarStarStar I felt like the pricing for eyewear was extremely high!!! I got two pairs somewhere else for less... —    (Patient since 2011)

I felt like the pricing for eyewear was extremely high!!! I got two pairs somewhere else for less than what the least expensive pair I asked about??? Hmmmm


StarStarStarStarStar Your new employee, Jennifer, was a jewel! Pleasant and friendly on the phone and in person! ... —    (Patient since 2007)

Your new employee, Jennifer, was a jewel! Pleasant and friendly on the phone and in person! Always feel welcome at your office!


StarStarStarStarStar good service —    (Patient since 2008)

Alwasy professional---listens to issues--works to resolve situation


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