Beautiful Canadian Laser and Skin Care Clinic

Dr. SACHIT SHAH

Star Star Star Star Star 286 Reviews

<<

Reviews

StarStarStarStarStar Love it here! Best service and always accommodating !!... —    (Patient since 2017)

Love it here! Best service and always accommodating !!


StarStarStarStarStar Love it here! Best service and always accommodating !!... —    (Patient since 2017)

Love it here! Best service and always accommodating !!


StarStarStarStarStar This is the second time i have had a botox treatment. This time around it was quiet painful and I ... —    (Patient since 2017)

This is the second time i have had a botox treatment. This time around it was quiet painful and I am left with bruising on the side of each eye. I am surprised at the bruises, I thought maybe they would leave a little mark but it is more than that. Not sure why this time hurt so much and bruised, it was not as gentle as the previous treatment. I do have my period so that could add to the pain and being senstive to pain but the bruising is definitely a surprise.


StarStarStarStarStar Professional and caring service with great results. ... —    (Patient since 2017)

Professional and caring service with great results.


StarStarStarStarStar Professional and caring service with great results. ... —    (Patient since 2017)

Professional and caring service with great results.


StarStarStarStarStar Dr. Shah & his team are always so welcoming and friendly. They show real concern for issues you b ... —    (Patient since 2017)

Dr. Shah & his team are always so welcoming and friendly. They show real concern for issues you bring to them.


StarStarStarStarNo Star Saving face... —    (Patient since 0001)

I was processed in a professional timely manner, by some what appears to be a very proficient group of people. The area of concerns were address, handled and completed. I was made aware of how the process would go, what i could or could not expect, then given the steps to ensure that it stayed on tract. A week later and it all seems to be what it was to be.


StarStarStarStarStar All the gurls aswell as dr.shaw are always friendly and professional ... —    (Patient since 2012)

All the gurls aswell as dr.shaw are always friendly and professional


StarStarStarStarStar I had my first hydrafacial and was very pleased. So pleased, I have decided to make it a routine. ... —    (Patient since 0001)

I had my first hydrafacial and was very pleased. So pleased, I have decided to make it a routine. The staff were courteous, friendly and knowledgeable. I would recommend this clinic to my friends and family.


StarStarStarStarStar It was my son's first time to see a dermatologist in his 21 years of existence. Dr. Shah is great ... —    (Patient since 0001)

It was my son's first time to see a dermatologist in his 21 years of existence. Dr. Shah is great in every way a doctor should when meeting and talking to patients especially first timers. Caithlyn is absolutely awesome helping my son with the treatment. She is gentle and knowledgeable. She made my son feel at eased. I have already booked for my son to see Caithlyn again for a follow up treatment.


StarStarStarStarNo Star patience.. care.. Customer service. —    (Patient since 0001)

patience.. care.. Customer service.


StarStarStarStarNo Star Great customer service —    (Patient since 0001)

Marta was point blank about things I have to do and I have to undergo so I could achieve positive results.


StarNo StarNo StarNo StarNo Star I was not happy with the visit - I did not receive all the initial imaging because computer froze —    (Patient since 2016)

I was not happy with the visit - I did not receive all the initial imaging because computer froze. I was told that I would get it near the end of the appointment but did not> I felt like I was not heard or given enough information and spent more time sitting alone in the room.


StarStarStarStarStar I am happy with the BC Laser and Skin Care clinic —    (Patient since 2014)

I am happy with the BC Laser and Skin Care clinic. I am always greeted politely by the reception and I do not wait long before being called into my appointment. Jas and Marta are always friendly and treat me as a friend. They always make me feel comfortable during my treatments. Dr Shah is kind and communicates clearly on solutions for my skin care needs. I am happy with my skin care results so far, the results have been amazing. I look forward to continuing the treatments and would not trust to go anywhere else for my skincare needs.


StarStarStarStarStar I liked the clinic and Dr Shah —    (Patient since 2016)

I liked the clinic and Dr Shah's manner and approach very much.


StarStarStarStarStar It's amazing. Nothing needs to change.  —    (Patient since 2017)

It's amazing. Nothing needs to change.


StarStarStarStarStar Everything is great —    (Patient since 0001)

Everything is great. Maybe if there's a spa-like music inside the room, the experience will be much better.


StarNo StarNo StarNo StarNo Star I was not happy with my visit —    (Patient since 2016)

I was not happy with my visit. I researched laser wart removal and chose this clinic specifically because the website said you use the pulse dye laser. Once the treatment was over, I was shown a chunk of my foot that was taken out which was very surprising. I wasn't aware that there was such a thing as a cutting laser so it would have been nice if Dr. Shah had discussed the laser options before cutting into my foot. I'm currently on maternity leave (which I had mentioned to Dr. Shah) so it has been challenging caring for my baby with my foot in this state. Overall I was very upset with this experience and will not be recommending your clinic to anyone.


StarStarStarStarStar It was excellent, I was informed beyond what I expected of my options and I felt taken care of. —    (Patient since 0001)

It was excellent, I was informed beyond what I expected of my options and I felt taken care of.


StarStarStarStarStar Dr.Shah and his staff are simple amazing —    (Patient since 2017)

Dr.Shah and his staff are simple amazing. All of them are friendly, welcoming and very knowledgeable..Highly recommend them, Julia Miller


StarStarStarNo StarNo Star The woman at reception is not exactly welcoming —    (Patient since 0001)

The woman at reception is not exactly welcoming. She would not be my choice as a business owner as someone I could count on to make a good first impression. I waited 2-3min for her to acknowledge me when I walked in. She preferred instead to continue speaking with another employee. No apology, nothing.


StarStarStarStarStar For what I came in for could not be improved upon  —    (Patient since 0001)

For what I came in for could not be improved upon


StarStarStarStarStar As per usual I was 100% satisfied with all aspects of my visit. —    (Patient since 2017)

As per usual I was 100% satisfied with all aspects of my visit.


StarStarStarStarStar Great staff. Wonderful and relaxing environment —    (Patient since 0001)

Great staff. Wonderful and relaxing environment. The Doctor makes a nervous wreck feel calm and comfortable. They really helped me feel better about my medical condition.


StarStarStarStarStar I was satisfied with my visit and I like the service and treatment —    (Patient since 2013)

I was satisfied with my visit and I like the service and treatment. Marta called for follow up which I aprreciate although our conversation was cut off because of connection, my side we were driving down a little mountain.


StarStarStarStarNo Star Great service! —    (Patient since 2018)

Marta completed my microdermabrasion treatment and gave me a fire and ice peel. She took her time to explain what she was doing and wrote me up a skin care regimen. I thought the service I received was great. I came home with some products too and am hoping to see results soon.


StarStarStarStarStar no comment - great service —    (Patient since 2017)

no comment - great service


StarStarStarStarStar Staff is very friendly, informative and helpful —    (Patient since 2017)

Overall treatment rooms are very clean and well presented.


StarStarStarStarStar 5 star —    (Patient since 2018)

left feeling very optomistic


StarStarStarNo StarNo Star It was ok BUT it would have been nice to have a chart or something that explains all the steps it... —    (Patient since 2017)

It was ok BUT it would have been nice to have a chart or something that explains all the steps it was more about answering my questions and i was hoping for more inititive regarding the info and price was quoted but no financial options or flexibility was given


StarNo StarNo StarNo StarNo Star Hematoma —    (Patient since 2017)

I felt my experience was rushed and Dr. Sharma did not take the extra time to make sure the work he did on my lips was symmetrical. I have ended up with a very large, black hematoma extending from the skin under my lower lip up to and including the lip and extending to the inside of my lower lip. The inside of my lower lip is also so swollen that I am biting down on it with my upper central incisors. I hope this is in fact to swelling, and not so much product that I will be biting down on my oral tissues for the next 6 to 12 months


StarStarStarStarStar Merry Christmas every think was great!!!! —    (Patient since 2018)

Merry Christmas every thing was great!!!!


StarStarStarStarStar Micro treatment was amazing, Dr. Shah as well. —    (Patient since 2017)

Was treated with the most minimal amount of Botox and filler, both worked out perfectly. Will continue with micro facials monthly, my skin looks and feels amazing.


StarStarStarStarNo Star intro appt. —    (Patient since 2017)

Please be sure to correct the spelling of my name to ZSUZSI. thank you


StarStarStarStarStar Very Happy —    (Patient since 2015)

The customer service is outstanding and everyone who works there is very professional and knowledgeable. Very happy with my treatment results.


StarStarStarStarStar My visit was absolutely great :) They made me feel very welcomed when I arrived and the staff is... —    (Patient since 0001)

My visit was absolutely great :) They made me feel very welcomed when I arrived and the staff is super nice.


StarStarStarStarStar I really enjoy seeing Dr. Shah he's very informative  —    (Patient since 2017)

I really enjoy seeing Dr. Shah he's very informative


StarStarStarStarStar Skin Consultation —    (Patient since 0001)

Excellent service. Will be back


StarStarStarStarStar professional attitude, honest and reliable advices —    (Patient since 0001)

professional attitude, honest and reliable advices


StarStarStarStarStar I am always made to feel comfortable and at home —    (Patient since 2016)

I am always made to feel comfortable and at home


StarStarStarStarStar Excellent  —    (Patient since 0001)

The staff and Dr Shah were very knowlegable and explained everything in great detail. I am very happy with the treatments I received.


StarStarStarStarStar My visit to the clinic is always very pleasant —    (Patient since 2017)

My visit to the clinic is always very pleasant. I feel relaxed and have full confidence in Dr. Shah and Marta when I go for my treatments.


StarStarStarStarStar Exellent service and treatment. —    (Patient since 2017)

I had a filler in my lips last week. Not only has it healed quickly, but the follow up phone call, lets me know How much you value your clientel. Thank You


StarStarStarStarStar Maybe just a receipt at the end explaining the breakdown of what I spent and what is left in my... —    (Patient since 0001)

Maybe just a receipt at the end explaining the breakdown of what I spent and what is left in my account. Pre paid beauty club. It was forgotten that I had a birthday discount or coupon, and was overcharged. A receipt showing everything would have been helpful. That's it, beautiful place, friendly, personable staff, nice doctor.


StarStarStarStarStar The visit went very well and i felt that my needs/concerns were fully addressed —    (Patient since 0001)

The visit went very well and i felt that my needs/concerns were fully addressed. I was very happy with the care provided. Its only been a few days since starting my new skin care ragime and im already noticing some positive changes in my skin. Im the instant gratification kind of person, so this is very satisfying. Lauren was great and im hoping at my next visit she will be there to assist me again :) After my appointment, I googled your business name and found that a few people were slandering your guys' work. I just want to say that I dont agree with them. You guys were all great! Thanks for all your support! Id definitely refer you to a friend!


StarStarStarStarStar Everything was excellent as usual —    (Patient since 2017)

Everything was excellent as usual


StarStarStarStarStar Pleasant experience  —    (Patient since 0001)

I was initially a little nervous and didn't know what to expect. But the staff were all very professional and made me feel comfortable. Wish I found this clinic sooner!


StarStarStarStarStar Doctor said that the improvement could be 30-50% —    (Patient since 0001)

Doctor said that the improvement could be 30-50%. I have ice pick scars and it is a correct observation but with TCA Cross the results can be better. This is what I have known by googling around.


StarStarStarStarStar Your clean, organized and attractive clinic offers most of the latest skin improvement procedures... —    (Patient since 0001)

Your clean, organized and attractive clinic offers most of the latest skin improvement procedures that I see on tv programs (Dr. OZ, the Doctors and the Marilyn Show). Bravo


StarStarStarNo StarNo Star I came to inquire regarding wart removal and i was advised that my skin concern is actually a skin... —    (Patient since 0001)

I came to inquire regarding wart removal and i was advised that my skin concern is actually a skin tag. Jas explained that if I want to proceed with the removal I have to give my schedule which is quite difficult as of now. I was also advised that i could apply the $50 charge to any products I wish to purchase from your clinic. Kindly advise your available products for wrinkle and dark spots. Thanks.


StarStarStarStarStar Clean, quick and efficient. —    (Patient since 0001)

Clear cut and to the point. Everything from the staff to the facitlly was top notch. Even through it was late on a Friday afternoon they still made time for my treatment. Very impressed. Mike


StarStarStarNo StarNo Star I was told not to buy a package of laser tattoo removals because you would most likely be able to... —    (Patient since 0001)

I was told not to buy a package of laser tattoo removals because you would most likely be able to get my tattoo off within less sessions. So instead I went session by session. And now I am WELL over the number of sessions you said, and from the looks of it - it will take a lot more. I've always wished I had bought the package to receive the discount. It would have been nice if someone had noticed that and maybe offered me a re-disbursement or some kind of compensation for steering me away from it when really I should have bought it. As tattoo removal is not cheap...lol


StarStarStarStarStar Everything was fantastic —    (Patient since 2019)

Everything was fantastic. I've been there before to do laser hair removal and they've done an awesome job, that's why I came back and referred my friend and sister.


StarStarStarStarStar Very good —    (Patient since 0001)

Will come back when I am ready to get my other bump mole removed


StarStarStarStarNo Star Review —    (Patient since 0001)

having not have work done yet its tough to fully give a review.


StarStarStarStarStar Good experience, looking forward. —    (Patient since 2015)

Good diagnosis, recommendation & service


StarStarStarStarStar I was extremely impressed with the friendly and knowledgeable staff —    (Patient since 0001)

I was extremely impressed with the friendly and knowledgeable staff. I was not "Pressured" into trying to do more than what I had planned on doing or coerced into anything I was not comfortable with. Dr. Shah and his staff were friendly, showed concerned, knowledgeable, supportive, and humble. I was greatly impressed with that.


StarStarStarStarStar Would really like to see something done to improve the very heavy door —    (Patient since 2016)

Would really like to see something done to improve the very heavy door. A button for disabled people would be good.


StarStarStarStarStar Covered by insurance ofcourse! Even a average income person would like to look beautiful and pain... —    (Patient since 2015)

Covered by insurance ofcourse! Even a average income person would like to look beautiful and pain free!it should be affordable within reach of everyone ,


StarStarStarStarStar told a different starting price over the phone for a treatment and surprised to hear a much higher... —    (Patient since 2015)

told a different starting price over the phone for a treatment and surprised to hear a much higher starting quote upon consultation. Likely would not have continued with the treatment had it not been for such long travel time


StarStarStarNo StarNo Star Need Improvement —    (Patient since 2015)

The treatment I wanted done I wasnt able to pay full amount and was not told if I could do 2 installments.


StarStarStarStarNo Star A pleasant experience  —    (Patient since 2015)

I was happy with the procedure and the people who assisted with it.


StarStarStarStarStar 😄 always happy with my results  —    (Patient since 2019)

Totally satisfied with every treatment ❤️ Drive from maple ridge would not go see anyone else he is amazing !!!!


StarStarStarStarStar it was a good experience! —    (Patient since 0001)

it was a good experience!


StarStarStarStarStar Quick and efficient —    (Patient since 2017)

The visit was efficient and effective. Considering I showed up without an appointment, I had to wait only a few minutes to see Dr.Shah. When I saw the doctor, I explained my situation, I was examined and we discussed the procedure, the recovery and the cost. Then I set up an appointment for the procedure for the following week. All very quick and efficient. Since I had a similar procedure done by Dr.Shah last year, I already know that the results will be excellent.


StarStarStarStarStar Everything was great! Dr. Shah is fantastic and so are the employees. Definitely will me back :) —    (Patient since 2017)

Everything was great! Dr. Shah is fantastic and so are the employees. Definitely will me back :)


StarStarStarStarStar The ladies were incredibly nice  —    (Patient since 2017)

The ladies were incredibly nice


StarStarStarStarStar be informed by emails of specials coming in future —    (Patient since 2017)

be informed by emails of specials coming in future


StarStarStarStarStar Was told there would be a skin analysis but no analysis was completed —    (Patient since 2018)

Was told there would be a skin analysis but no analysis was completed. Don't u see stand why I had to make an apt then. Front desk could have answered my quesfions


StarStarStarStarStar Overall visit was great girls were very nice and friendly informative and comforting, made me feel... —    (Patient since 2016)

Overall visit was great girls were very nice and friendly informative and comforting, made me feel relaxed. Dr Shah was awesome and gentle.


StarStarStarStarNo Star I think for now my first visit experience was great. I don't think anything needs to change —    (Patient since 0001)

I think for now my first visit experience was great. I don't think anything needs to change


StarStarStarStarStar waiting area is very intimidating. the receptionist seem unfriendly —    (Patient since 2015)

Waiting area is very intimidating. The receptionist seem unfriendly. over all environment feels more like a beauty shop than a skin care clinic except for the consultation room. However, Dr. Shah and Sera were genuinely caring and very knowledgeable. The recommended skincare products were brand names and very pricey. I'd recommend going through the particular laser treatment if you desire immediate results.


StarStarStarStarStar I can't add anything because it was a very good experience. —    (Patient since 0001)

I can't add anything because it was a very good experience.


StarNo StarNo StarNo StarNo Star I would give zero but there's no option for that here —    (Patient since 2015)

I was left feeling very suspicious and untrusting of the business practices here. Would never return. Think you are liers.Here is your ad: DISCOUNT CODE: 1200OFFER THE #1 ALTERNATIVE TO FACELIFT SCHEDULE NOW: 604-229-5048 13805 104 AVE #101 SURREY, BC V3T 1W7 CANADA logologo THE NON SURGICAL FACELIFT ULTHERAPY® NOW IS THE TIME TO GET RID OF SAGGY SKIN CALL NOW FOR DETAILS ON OUR ULTHERAPY SPECIAL!


StarStarStarStarStar More promotions, this gives a client a chance to experience the different skincare treatment. —    (Patient since 2017)

More promotions, this gives a client a chance to experience the different skincare treatment.


StarStarStarStarStar I love your place. Every one is so friendly and does everything to make you feel at home —    (Patient since 0001)

I love your place. Every one is so friendly and does everything to make you feel at home


StarStarStarStarStar Everything is good so far. —    (Patient since 0001)

Everything is good so far.


StarStarStarStarStar Acne prone skin and scars  —    (Patient since 2018)

I know things happen and mis communication happens but I still will be coming back and look forward to meeting with Dr Shah and getting better skin :) I hope for next time the receptionist doesn't mess up with future appointments


StarStarStarStarStar Exceptional —    (Patient since 2015)

This clinic is exceptional all around. Dr. Shah delivers on his reputation of being an "aesthetics wizard" and the support staff are warm and helpful.


StarStarStarStarStar I wouldn't change anything. —    (Patient since 2015)

I wouldn't change anything. The staff were exceptional all around.


StarStarStarStarStar Absolutely nothing, everything was perfect. —    (Patient since 0001)

Absolutely nothing, everything was perfect.


StarStarStarStarStar everthing was really nice and professional. —    (Patient since 0001)

everthing was really nice and professional.


StarStarStarStarStar Overall, great service and always leave smiling! (=Dr —    (Patient since 2017)

Overall, great service and always leave smiling! (= Dr. Shah and staff are knowledgeable and a pleasure to deal with.


StarStarStarNo StarNo Star patient care needs to improve —    (Patient since 0001)

More push towards products, seems more money/sales based than patient care. Would be nicer if Dr. Shah actually spent more time with patients than having his technicians do the dealing especially if your spending so much money. Can't say the whole experience was negative, Sera(technician) was kind and listened to concerns and made you feel comfortable. Recpetionist could be more welcoming.


StarStarStarStarNo Star good —    (Patient since 0001)

although I was in a lot of pain, she made me feel very comfortable and at ease. I came close to hitting her a few times because of the pain but she was very good about it. very sweet and caring lady. suggested other products and procedures which might appeal to me which I think is very beneficial to your company. all in all good experience, cant wait to see the results.


StarStarStarStarStar I have been coming here 5 years steady,and my results are unbelievably amazing —    (Patient since 2010)

I have been coming here 5 years steady, and my results are unbelievably amazing. It has been the best investment I have made so far. I really don't see what could be changed : wonderful team of people, wonderful customized treatments, just keep up the good work!


StarStarStarStarStar I have been coming to BC Laser for a few years now and the service and treatments have always been... —    (Patient since 2016)

I have been coming to BC Laser for a few years now and the service and treatments have always been excellent. I have seen Jas a number of times and I feel she understands my needs very well and explains everything to me. Jas is both friendly and professional.


StarStarStarStarStar great service  —    (Patient since 0001)

Tara was friendly and she explained everything well. She answered my question and was patient with me.


StarStarStarStarStar When I was going through the consultation I didn't feel encourage to ask questions with the doctor... —    (Patient since 0001)

When I was going through the consultation I didn't feel encourage to ask questions with the doctor because he seemed rushed and in genuine. I would have been interested in other services but I didn't bother asking. I'm happy that the procedure was efficient but I would look else where before returning.


StarStarStarStarNo Star I left a message for Sera to contact me as I forgot a couple of questions to ask Dr —    (Patient since 0001)

I left a message for Sera to contact me as I forgot a couple of questions to ask Dr. Shah but haven't heard from her as of this email. Sera did make notes on my questions. My questions are: Is it okay to use plain Vaseline on my lips? Should I be using a specific lipstick, lipbalm with a SPF? If yes, what brand recommended that I can purchase locally? I use lipstick & have one or two uses & I have to dispose of the lipstick because I start to break out in either a fever blister or cold sore(s). What should I be using? Would licking my lips also cause irritation to the pigment color change on my lip where the sun damage is? If yes, any suggestions.


StarStarStarStarStar Try to add another service line that cares for human beauty not just externally but also... —    (Patient since 2017)

Try to add another service line that cares for human beauty not just externally but also internally. I have some ideas how can you benefit on Revenue growth, better ROI on your new machine investment and how clients will benefit health wise. Perhaps to show you ability to become the benchmark clinic around.


StarStarStarStarNo Star Would love an umbrella bucket. It was raining and it would have been nice not to carry it.  —    (Patient since 2017)

Would love an umbrella bucket. It was raining and it would have been nice not to carry it.


StarStarStarStarStar I love Dr Shah —    (Patient since 2016)

I've been seeing the Doc for over 10 years. There is no one else I would trust. If you're looking for the best, you've found it here.


StarStarStarStarNo Star My first visit —    (Patient since 0001)

It was my first time getting cosmetic botox and I'm scared of needles yet this was a breeze! They made me feel calm and it was so quick too. I will be coming back!!


StarStarStarStarStar Thank you for making me feel very comfortable and welcomed at the clinic —    (Patient since 0001)

Thank you for making me feel very comfortable and welcomed at the clinic. The staff and Doctor were very polite and understanding.


StarStarStarStarStar The wait time was too long.Need to improve on that —    (Patient since 0001)

The wait time was too long.Need to improve on that


StarStarStarStarNo Star Nice office but very expensive —    (Patient since 0001)

Overall good visit. Nice office. Dr Shah is very knowledgable. I don't know if I would recommend family to go because I haven't tried any treatment yet. If treatment goes well and of course I would refer family. Although everything is very expensive


StarStarStarStarStar The staff were very friendly and welcoming. My time with Dr —    (Patient since 2018)

The staff were very friendly and welcoming. My time with Dr. Shah was very short, but since I was there to have 2 moles assessed, that was to be expected. I left with a clear understanding of the next steps and what to expect.


StarStarStarStarStar I am very pleased and impressed with my entire visit including Dr —    (Patient since 2017)

I am very pleased and impressed with my entire visit including Dr. Shah and his expertise and Marlena who was so helpful and provided a lot of info for me to consider about future treatment. I will be back in a few months for more Botox and will be buying some skincare products as well.


StarStarStarStarStar Had to wait a short while to see Dr —    (Patient since 2017)

Had to wait a short while to see Dr. Shah initially but I was happy with our meeting, he explained everything thoroughly and made sure he answered my questions, he has a caring manner and wants to monitor the progress of my tattoo removal, I am pleased about using the services at this clinic.


StarStarStarStarStar Dr. Shah is an excellent doctor. Very intelligent and professional.  —    (Patient since 0001)

Dr. Shah is an excellent doctor. Very intelligent and professional.


StarStarStarStarStar My visit was incredible —    (Patient since 2017)

My visit was incredible. the staff was amazing, and I really was educated on all of my options and not pressured - unlike other skincare centres I have been to in the past. I would highly recommend BC Laser and Skincare Clinic to anyone seeking to improve their skin.


StarStarStarStarStar I would have appreciated knowing a base/starting price for tattoo removal —    (Patient since 0001)

I would have appreciated knowing a base/starting price for tattoo removal. Had I known approximately how much each session would amount to, even the bare minimum, I would not have scheduled a consultation, and consequently paid $50 for said appointment. I think it would be more fair to potential clients to discuss cost over the phone, as some people (myself included) aren't able to pursue treatment and could avoid wasting both their time and money coming to an appointment. Overall, I am very disappointed with my experience with BC Laser and Skincare.


StarStarStarStarStar everything was very good. —    (Patient since 2017)

everything was very good.


StarStarStarStarStar excellent. the ladies were all very nice and friendly which I really appreciated —    (Patient since 2017)

excellent. the ladies were all very nice and friendly which I really appreciated. I thought there may have been something wrong with one side of my lip so I phoned and I was not made to feel like I was over reacting or bothersome all the ladies were very understanding and nice and caring. dr.shah was lovely aswell. very relaxed and cool


StarStarStarStarStar I feel rushed with Dr Shaw, like I can't ask questions, uncomfortable and not really feeling I... —    (Patient since 0001)

I feel rushed with Dr Shaw, like I can't ask questions, uncomfortable and not really feeling I have a solution to the skin problems I'm experiencing.


StarStarStarStarStar Very happy with the service. —    (Patient since 2017)

I was very happy with the service & what is offered.


StarStarStarNo StarNo Star It was a good visit the Dr, seemed interested and knowledgable —    (Patient since 0001)

It was a good visit the Dr, seemed interested and knowledgable. Prices seemed on the high end, $ 500.00 more per syringe for similiar product then the last Dr. I was at. Although i was offered 20% off which brings down price somewhat. I have not had anything done yet but have made appointment.


StarStarStarStarStar I did appreciate being given an option to do a small treatment now, and think about a more... —    (Patient since 0001)

I did appreciate being given an option to do a small treatment now, and think about a more expensive one.


StarStarStarStarStar Everything was fast and great ! Thank you !  —    (Patient since 2017)

Everything was fast and great ! Thank you !


StarStarStarStarStar Friendly staff and atmosphere.  —    (Patient since 2017)

Friendly staff and atmosphere. The clinic is very inviting. I was assisted right away the minute I got in for my appointment. Marta who assisted me was very friendly and informative and clear. She made me feel relaxed. I have no problem at all going back to her or the clinic in general for any future skin care treatments.


StarStarStarStarStar I had a pleasant visit —    (Patient since 0001)

I had a pleasant visit. At this time I am not too familiar with all that Amari currently offers, therefore I am unable to answer this question


StarStarStarNo StarNo Star It was my first appt and so far so good. —    (Patient since 0001)

It was my first appt and so far so good.


StarStarStarStarStar The first appearance was very impressive, your staff is very friendly, I felt quite comfortable... —    (Patient since 0001)

The first appearance was very impressive, your staff is very friendly, I felt quite comfortable and safe,


StarStarStarStarStar I received excellent treatment and I am booked for another treatment 2 weeks after the first one —    (Patient since 0001)

I received excellent treatment and I am booked for another treatment 2 weeks after the first one. I was advised to convey any concerns in the mean time, which I appreciate and I do plan to address one small concern I have in my e mail, which this report is to be attached.


StarStarStarStarStar Do you guys have any promotions or deals with fillers if u spend a certain amount —    (Patient since 2019)

Do you guys have any promotions or deals with fillers if u spend a certain amount


StarStarStarStarStar Botox for Hyperhydrosis —    (Patient since 2017)

I am looking forward to a successful treatment of hyperhydrosis with botox on my head. I had it yesterday, and today at work my hair was so wet…..all I kept thinking was that in about two weeks I should be dry! Very nice staff!


StarStarStarStarStar really like the approach this time offered by Dr.  —    (Patient since 2017)

really like the approach offered by Dr. Shah where he'll follow-up with an email that outlines suggested options for future


StarStarStarStarStar Microdermabrasion —    (Patient since 2018)

Best microdermabrasion I have had so far! Very relaxing 😊


StarStarStarStarStar Overall very good presentation and excellent marketing —    (Patient since 2017)

Overall very good presentation and excellent marketing. I would like to have more available financial options and an incentive to complete survey. Also discounts when clients participates in multiple programs.


StarStarStarStarStar The music in the room was too loud and not at all relaxing like I would expect when having a... —    (Patient since 0001)

The music in the room was too loud and not at all relaxing like I would expect when having a treatment. When I mentioned it she made an effort to turn down the volume but I just feel like the station choice for that atmosphere was wrong.


StarStarStarStarStar I would like to see the financial part being more explain and make alternative ways in payments. —    (Patient since 2014)

I would like to see the financial part being more explain and make alternative ways in payments.


StarStarStarStarStar Overall experience was excellent during my visit —    (Patient since 2017)

Overall experience was excellent during my visit. Everythings done in a professional and timely fashion. Result wise I'll have to wait and see as this is my first visit. But so far so good.


StarStarStarStarStar I was unhappy with my Skinmedica purchase, because the container was not full, unlike previously... —    (Patient since 2017)

I was unhappy with my Skinmedica purchase, because the container was not full, unlike previously purchased product. I will not be buying this product in the future, because it is sight unseen.


StarStarStarStarNo Star Looking forward to treatment but not it's cost!! —    (Patient since 0001)

Looking forward to treatment but not it's cost!!


StarStarStarStarNo Star It was a nice experience, the customer service was great, and the treatment itself wasn't painful... —    (Patient since 2014)

It was a nice experience, the customer service was great, and the treatment itself wasn't painful at all. The technician that did my treatment (Marta) did a wonderful job. It was the best experience I've had so far from a laser clinic. The price I paid for the treatment was kind of expensive but I would still recommend to family/friends.


StarStarStarStarStar Martha is great. She entertains my questions and explains things to my satisfaction. —    (Patient since 0001)

Martha is great. She entertains my questions and explains things to my satisfaction.


StarStarStarStarStar  —    (Patient since 2019)

Love every visit wish I could come more !!!!


StarStarStarStarStar Don't really like driving from west van but worth the time spent in my car —    (Patient since 0001)

Don't really like driving from west van but worth the time spent in my car. Very professional and informative.


StarStarStarStarStar Very Professioanl Environment —    (Patient since 2017)

Ladies were very helpful explaining things throughout my appointment. I am always made to feel welcome no matter how big a gap between visits.


StarStarStarStarStar Would have liked to have had a phone call to just see how I was doing after procedures. —    (Patient since 2017)

Would have liked to have had a phone call to just see how I was doing after procedures. Even to have left a message on my voice mail would have been fine.


StarStarStarStarStar I like more flexible schedules. —    (Patient since 0001)

I like more flexible schedules.


StarStarStarStarStar Birthmark inquiry —    (Patient since 0001)

First visit was great and easy.


StarStarStarStarStar Victoria Desmarais  —    (Patient since 2017)

Overall I am extremely pleased with the professional friendly service I experience at the Laser Clinic. Reception is always very upbeat and friendly and I feel in very good hands with the back end staff.


StarStarStarStarStar Amazing —    (Patient since 0001)

All the staff are so friendly and knowledgable. Would highly recommend.


StarStarStarStarStar I think it would be nice if the Dr wasnt so rushed —    (Patient since 2016)

I think it would be nice if the Dr wasnt so rushed


StarStarStarStarStar thank you —    (Patient since 2019)

My experience with BC laser has been good. Dr Shah gives of his time and expertise to explain the products he uses to the best of his knowledge. However, Sculptra for me was a wild card. It could not have been predicted in advance that damaging lumps would develop and has made me wary of proceeding with fillers or indeed any other treatment. BC laser are making every every effort to try and resolve this for which I am grateful. CO2 made a huge difference to the texture of my skin and reduction in acne scarring.


StarStarStarStarStar Excellent  —    (Patient since 2017)

My first visit to this clinic and I loved the service I recieved. The staff is really friendly and are determined to help me in my skin care goals


StarStarStarStarStar initial consultation —    (Patient since 2017)

Consultation went well, looking forward to starting my treatments


StarStarStarStarStar initial consultation —    (Patient since 2017)

My initial visit went very smoothly and I look forward to starting my treatments.


StarStarStarStarStar BC Skincare and Laser —    (Patient since 2017)

Staff was very professional and friendly. Dr. Shah was amazing as usual. I have been a client for 5-7 years and will continue to be as they provide a lot of services that I enjoy :)


StarStarStarStarNo Star Everyone was friendly and approachable. —    (Patient since 0001)

Everyone was friendly and approachable.


StarStarStarStarStar The inside of the office appeared professional and aesthetically appealing —    (Patient since 2014)

The inside of the office appeared professional and aesthetically appealing. The technician and doctor were extremely professional and helpful. I will continue to use Dr. Shah for my skincare needs. The only suggestion I can make at this time is replacing the sign out front. Thank you.


StarStarStarStarStar I didn't realize you have a financial plan. I was just given the total cost. —    (Patient since 0001)

I didn't realize you have a financial plan. I was just given the total cost.


StarStarStarStarStar I was told at my consultation the proce of my procedure but wasn't told if there were options for... —    (Patient since 0001)

I was told at my consultation the proce of my procedure but wasn't told if there were options for payment plans. If there is not an option for payment plan I would suggest that. Was a pleasant consultation regardless


StarStarStarStarStar mole removal —    (Patient since 0001)

Excellent. I would be very willing to refer anyone to Dr. Shah.


StarStarStarStarStar Sherry Richardson Review —    (Patient since 0001)

Excellent, knowledgable staff, treated with repect, no pressure


StarStarStarStarStar Visit —    (Patient since 0001)

Overall was please, wish there was a "take-away" sheet for do's/dont's after the procedure. Everyone was very nice and pleasant.


StarStarStarStarStar Great —    (Patient since 0001)

Had a very good appointment, also had very positive results


StarStarStarStarNo Star Jen Jackie lips  —    (Patient since 0001)

We waited 25 min but front desk offered us a complimentary gift so that was very nice :)


StarStarStarStarStar I felt that Dr. Shah was very helpful and informative with my questions and concerns —    (Patient since 0001)

I felt that Dr. Shah was very helpful and informative with my questions and concerns. I can't recommend him enough!!!


StarStarStarStarStar Barbara Oakes —    (Patient since 2017)

My overall experience is always great at BC Laser.


StarStarStarNo StarNo Star My previous visits to the clinic always had very friendly assistants —    (Patient since 0001)

My previous visits to the clinic always had very friendly assistants. I would have liked the assistant I had to be more friendly. I was disappointed how long I had to wait.


StarStarStarStarStar Excellent clinic  —    (Patient since 0001)

I am so grateful I found this clinic, Dr Shah and the girls. I am such a satisfied client. I thought my situation was hopeless until I met Dr Shah. He is amazing.


StarStarStarStarStar My visit was good —    (Patient since 2017)

My visit was good. I cannot find videos on the website about a couple of the treatment options that were suggested for me. My only suggestion is that there are videos and photos available there for everything you offer at the clinic. It would help clients in making decisions.


StarStarStarStarStar waiting for rhinoplastic surgeon referral —    (Patient since 0001)

waiting for rhinoplastic surgeon referral


StarStarStarStarStar Great visit! —    (Patient since 2017)

Always enjoy coming to see dr shaw!


StarStarStarStarStar survey —    (Patient since 0001)

pls explain more of what treatment should the patient have, thanks.


StarStarStarStarStar I was shocked to see how cold and unfriendly the assistant and doctor were —    (Patient since 2014)

I was shocked to see how cold and unfriendly the assistant and doctor were. The doctor was short and made no effort to make me feel comfortable. Considering the cost of Botox, you would think that repeat clientele would be important to him. The atmosphere in the business was unwelcoming. The results from my treatment are no where close to what I experienced in the past from a different doctor for the same amount of units. The whole experience was very unpleasant and I will not be back.


StarStarStarStarStar It was a very pleasant experience, the staff were most helpful, courteous, and they made you feel... —    (Patient since 2017)

It was a very pleasant experience, the staff were most helpful, courteous, and they made you feel welcome . Dr.Shah was straight forward and very honest with what's best for me and I definitely recommend my friends and family to see him.


StarStarStarStarStar Always a pleasure to come to your clinic! —    (Patient since 2016)

Always a pleasure to come to your clinic!


StarStarStarStarStar Survey  —    (Patient since 2017)

Very pleasant environment with clear communication re any treatment option .


StarStarStarStarNo Star from Shelley —    (Patient since 2014)

An overall good first visit


StarStarStarStarStar Don't change a thing. I love this place already. —    (Patient since 2014)

Don't change a thing. I love this place already.


StarStarStarStarStar Review —    (Patient since 2018)

I like jas. she's very nice and thorough. Explains things well.


StarStarStarStarStar never disappointed —    (Patient since 0001)

lovely environment, well informed, professional staff. Dr Shah has my complete confidence


StarStarStarStarStar Always a great visit —    (Patient since 2011)

Completely comfortable and confident with Dr Shah


StarStarStarNo StarNo Star I was advised that $50 charged for my visit on Friday would be put towards any future treatment or... —    (Patient since 2012)

I was advised that $50 charged for my visit on Friday would be put towards any future treatment or products. I don't think my product purchase included any discount, but i'll check. More importantly, I remember Dr. Shah quoting me significantly less in 2012 to undergo laser therapy for my skin. Has the rate increased that dramatically in less than two years? I am a long-term acne and rosacea sufferer. Approved treatments for these chronic diseases should in some way be covered under my health plan. I can see how some laser procedures could be considered "cosmetic". I can attest, though, my desire in seeking treatment is to treat these chronic conditions, and rehabilitate my skin's appearance in doing so. I would appreciate discussing this and other concerns further with Dr. Shah.


StarStarStarNo StarNo Star Show your patience. Don't give your customers a feeling that you are running out of time for them. —    (Patient since 0001)

Show your patience. Don't give your customers a feeling that you are running out of time for them.


StarStarStarStarNo Star The reception area is not very welcoming - it looks a little bare and the seating area was not... —    (Patient since 2016)

The reception area is not very welcoming - it looks a little bare and the seating area was not very comfortable.


StarStarStarStarStar good visit —    (Patient since 0001)

the office is beautiful, and the staff friendly. The Dr was very clear in his explanation of out situation.


StarStarStarStarStar Friendly staff and always comfortable during treatment —    (Patient since 0001)

I have had many appointments to get my tattoo removed and the staff have been amazing. They were on time and made sure I was comfortable. My questions were answered and if I made a special request it was dealt with. Thank you


StarStarStarStarStar This office is a pleasure to visit . The staff is friendly and helpful —    (Patient since 2016)

This office is a pleasure to visit . The staff is friendly and helpful. During procedures they generally seemed to care about my comfort and we're very supportive. Thank you !


StarStarStarStarStar none —    (Patient since 2017)

Services and staff were great. Dr. Shah answered all my concerns and the staff as well. Thank you.


StarStarStarStarStar Lower pricing on tat removal —    (Patient since 0001)

Lower pricing on tat removal. Arbutus Laser in Vancouver charges $85 for same tat you charge $200 for.


StarStarStarStarStar It was amazing, thank you again.  —    (Patient since 0001)

It was amazing, thank you again!


StarStarStarStarStar My visit was positive as it generally is —    (Patient since 2017)

My visit was positive as it generally is. However, when I asked about the compression stockings I found the girl to be a bit pushy about having an appointment to have my spider veins looked at. This bit of pushing is not something I normally encounter at BC Laser & Skin Care so I was a bit surprised.


StarStarStarStarStar Raing —    (Patient since 2017)

Id give it a 5 star clinic all the way


StarStarStarStarStar GREAT treatment - thank you! —    (Patient since 2017)

GREAT treatment - thank you!


StarStarStarNo StarNo Star Possibly be more sensitive to the nature of the client —    (Patient since 0001)

Possibly be more sensitive to the nature of the client. Offering me, (a mature woman with a woman's body rather than that of a young woman), the tiny little shorts upset me and made me feel most uncomfortable. My experience was quite different than what I was expecting.


StarStarStarStarStar Consultation —    (Patient since 2017)

Dr Shah was informative and explained what my options were.


StarStarStarNo StarNo Star 1st visit —    (Patient since 2017)

Dr Shah was helpful and gave explanations and advice - to the point.


StarStarStarStarStar I alway's enjoy my visit there everyone is very friendly and alway's have a smile on their face . —    (Patient since 0001)

I alway's enjoy my visit there everyone is very friendly and alway's have a smile on their face .


StarStarStarStarStar I would suggest that you ask a potential client for their budget before presenting them with a... —    (Patient since 2014)

I would suggest that you ask a potential client for their budget before presenting them with a ludicrous estimate. I come in for some preventative options and get a 11k estimate? I have been to many places in Vancouver and have never been given such a silly estimate. The Dr and technician were nice, but an estimate like that was a massive turn off.


StarStarStarStarStar Dr Shah is awesome! I recommend him to any one who stands still long enough —    (Patient since 2017)

Dr Shah is awesome! I recommend him to any one who stands still long enough


StarStarStarStarStar My consultation and treatment was explained to me clearly —    (Patient since 2018)

My consultation and treatment was explained to me clearly. During the appointment the staff were professional and made me very comfortable. I would not hesitate to recommend BC Laser to a friend.


StarStarStarStarStar Great Experience —    (Patient since 2012)

I had a great experience , I always trust the staff at this clinic. Dr. Shaw is very perfectionist....exactly what anyone ought to look for in a Doctor. I would never go anywhere else !


StarStarStarStarStar as mentioned.....excellent service.....will be a return customer....... —    (Patient since 0001)

as mentioned.....excellent service.....will be a return customer........Thanks to all for making my first visit such a pleasant experience


StarStarStarStarStar Professional approach —    (Patient since 0001)

I was referred by a friend. The staff was very professional and sensitive to my needs.


StarStarStarStarStar All staff were friendly and professional and I felt my needs were looked after —    (Patient since 0001)

All staff were friendly and professional and I felt my needs were looked after. A suggestion would be to offer coffee, tea, or water to clients as this makes visit seem more informal and clients usually like this. Also I would like to receive samples that are available of certain cosmetic products.


StarStarStarStarNo Star Any business can do better, that's why I rated only 4 stars. Love your facility & team —    (Patient since 0001)

Any business can do better, that's why I rated only 4 stars. Love your facility & team. Looking forward to my next visit!


StarStarStarStarStar Visit was great , friendly, informative —    (Patient since 2017)

Visit was great , friendly, informative


StarStarStarStarStar I was led into a treatment room which was dimly lit and asked to lay on the bed —    (Patient since 2012)

I was led into a treatment room which was dimly lit and asked to lay on the bed. Kim explained the steps for a MICRODERM TREATMENT. I felt very relaxed and comfortable and in good hands. We chatted during the procedure about different things. I felt very relaxed and not intimidated. I asked questions and they were answered in a timely and knowledgeable manner. I don't think there could be anymore improvements as everything is A-OKAY in my books . KEEP UP THE GOOD WORK. I was also surprised to find out I had discounts that were applied to my service and product. A giant right on!!


StarStarStarStarNo Star I was excited about getting the Hydrafacial done, as I have heard good things about it —    (Patient since 0001)

I was excited about getting the Hydrafacial done, as I have heard good things about it. When the estheticians started with the hydrafacial machine, the machine broke. Apparently the serum’s were not coming out properly. It was at NO fault of the estheticians, she was GREAT trying to fix the machine. I ended up getting the microdermabrasion done and booked the hydrafacial for couple weeks later. I would have appreciated the microdermabrasion maybe at a discounted rate, because it was not something I came in for and I will be getting the hydrafacial in few weeks’ time. I also left work early that day and didn’t want to leave without getting something done. Just feel like I paid for 2 procedures in a short amount of time. That’s all :)


StarStarStarStarStar  —    (Patient since 0001)

thanks so much for your honest appraisal of my needs


StarStarStarStarStar For the best service and product choice BCL is the place to go. —    (Patient since 2017)

Dr Shah is extremely knowledgeable and always has the best equipment available with many options to choose from. The staff are friendly, professional and always put you at ease. There are cheaper alternatives out there but in this case you get what you pay for so if you're going to invest in treatments and products you might as well pay for the best and get the results you want instead of throwing your money away for cheaper alternatitives and getting mediocre results. BCL stands for quality customer service and top notch results. I have and will continue to send my friends and family to BCL!


StarStarStarStarNo Star Best place, higher prices —    (Patient since 2011)

The one downside is that the prices are higher than what is being offered at so many other laser places. Having said that, I've visited other places that are cheaper and they're far less professional and the effectiveness of treatments aren't consistent from one technician to the next. I appreciate the patience, professionalism and knowledge of the technicians. The extra things at BC laser set them apart from other places, like: cleansing the skin, marking the skin, and then icing afterwards. I would definitely recommend BC laser to friends and family, I just don't know if they would be able to afford the prices when there are cheaper, albeit not as good, options.


StarNo StarNo StarNo StarNo Star Fantastic —    (Patient since 0001)

I can't wait to see Dr. Shah again! The clinic was beautiful, clean and staffed with friendly and professional ladies.


StarStarStarStarNo Star Lori Blackhall —    (Patient since 0001)

Would definitely refer others!


Would be nice to be sent home with information brochure on various procedures/treatments performed... —    (Patient since 0001)

Would be nice to be sent home with information brochure on various procedures/treatments performed at this office.


StarNo StarNo StarNo StarNo Star I paid 50 dollars for 3 minutes for them to tell me they couldnt do anything for me,very nice... —    (Patient since 0001)

I paid 50 dollars for 3 minutes for them to tell me they couldnt do anything for me,very nice thanks


StarStarStarStarStar Excellent —    (Patient since 2017)

I had lines in my forehead softened as well as my crows feet treated and I look natural but just younger than i am. Treated with kindness and care and explained everything very well.


StarStarStarStarStar looking forward to future visits and any promotions :) —    (Patient since 2013)

looking forward to future visits and any promotions :)


StarStarStarStarStar Dr Shah is the Best! —    (Patient since 0001)

Always good service with a friendly an professional manner.


StarStarStarStarStar great !!! love the place and staff —    (Patient since 0001)

im so glad I came to you guys for my first botox experience .. I will forsure recommend you guys


StarStarStarStarNo Star I have no comment because I was given a good service. —    (Patient since 2018)

I have no comment because I was given a good service.


StarStarStarStarStar It's really nice to see familiar faces every time I come in to the office —    (Patient since 0001)

It's really nice to see familiar faces every time I come in to the office. Aron, always has a ready smile, shows her willingness to listen, and does her best to make me feel comfortable and well cared for. She is an asset to this company :D


StarStarStarStarStar I wouldn't change anything!  —    (Patient since 2017)

I wouldn't change anything! Had a great session and am really happy with results . Nothing was pushed on me I didn't feel like it was about making money but making sure I looked good and loved it!


StarStarStarStarNo Star make it a more SPA like atmosphere..maybe some music playing —    (Patient since 0001)

make it a more SPA like atmosphere..maybe some music playing


StarNo StarNo StarNo StarNo Star Stop selling useless products that people dont need so you can make more money.  —    (Patient since 0001)

Stop selling useless products that people dont need so you can make more money.


StarStarStarStarNo Star I would like the appointments to be on time. —    (Patient since 2017)

I would like the appointments to be on time.


StarStarStarStarStar For the monthly pay program - it would be nice to have options on the free services given instead... —    (Patient since 2017)

For the monthly pay program - it would be nice to have options on the free services given instead of just the vegas peel.


StarStarStarStarStar I was very pleased to meet a doctor who really understood what he was looking at —    (Patient since 0001)

I was very pleased to meet a doctor who really understood what he was looking at. I only waited 1 day for an appointment.


StarStarStarStarStar River Ironeagle —    (Patient since 0001)

All the ladies made our family very comfortable and welcome. Extremely warm people.


StarStarStarNo StarNo Star I was very surprised at the cost of the treatment —    (Patient since 0001)

I was very surprised at the cost of the treatment. I guess it is inline/standard but surprising nonetheless.


StarStarStarStarNo Star Everything was quite good however I felt when the serum was being explained by the doctor he... —    (Patient since 2013)

Everything was quite good however I felt when the serum was being explained by the doctor he should include the price. No one likes asking the price of things but the majority of us want and need to know. I was actually pleased to hear the price of my skin treatment but again it was never mentioned by the doctor. I didn't find it unreasonable.


StarStarStarStarStar Very Pleased! —    (Patient since 0001)

I'm always treated well and made to feel comfortable. That's why I keep coming back!


StarStarStarStarStar treatment —    (Patient since 2013)

Lovely experience. Thank you.


StarStarStarStarStar Good first visit for acne treatment —    (Patient since 0001)

The first visit for my acne treatment was very good. Everyone in the office was friendly and professional and made me feel very comfortable. Dr. Shah had good "bedside manner" - listening carefully, and explaining clearly. Hopefully the treatment will be effective!


StarStarStarStarStar Great experience! —    (Patient since 2017)

Always friendly and kind. I always feel at ease.


StarStarStarStarNo Star Tara was excellent as usual during my treatment and after —    (Patient since 0001)

Tara was excellent as usual during my treatment and after. During my treatment I had an immediate reaction on my thighs (pictures have been sent via email) One of my thighs froze in one spot after applying the ice packs and a smaller site on my right thigh froze as well. +++ Redness and swelling. This morning 11Jul redness was somewhat less but appears to be possibly? blistering?


StarStarStarNo StarNo Star I would've liked to know what each medication, cleanser, all products recommended for me were for. —    (Patient since 2013)

I would've liked to know what each medication, cleanser, all products recommended for me were for.


StarStarStarStarStar Great experience —    (Patient since 0001)

Always a friendly greeting and professional treatment and no pressure with all procedures well explained.


StarStarStarStarStar Thank you so much for the complimentary Hydrafacial i won via Cadi Jordan via Twitter-it was such... —    (Patient since 0001)

Thank you so much for the complimentary Hydrafacial i won via Cadi Jordan via Twitter-it was such a treat!


StarStarStarStarNo Star Consistently Good —    (Patient since 0001)

I've been going to BC Skin and Laser for years and I've never had a bad experience. The staff are always helpful and professional, the setting is always clean and inviting (even at the older building) and Dr. Shah is a great physician.


StarStarStarStarStar I always feel good about my visits. I feel welcome and that the staff care about my needs —    (Patient since 2011)

I always feel good about my visits. I feel welcome and that the staff care about my needs. It is so nice to deal with friendly, smiling people.


StarStarStarStarStar Fabulous Experience! —    (Patient since 2017)

I have been coming to your clinic for a couple of years now an have always left satisfied. Thank You!!


StarStarStarStarStar Very pleasant experience! —    (Patient since 2016)

Very pleasant experience!


StarStarStarStarNo Star Greeting at reception was welcoming. I like how Dr —    (Patient since 0001)

Greeting at reception was welcoming. I like how Dr. Shah didn't seem at all rushed and explained the treatment throughly.


StarStarStarStarStar I'm a tea drinker not sure if there was hot water and tea bags on the side —    (Patient since 0001)

I'm a tea drinker not sure if there was hot water and tea bags on the side. I may have missed that as i was not feeling very well on my last visit.


StarStarStarStarNo Star Next time, I would like to be informed about the cost of my treatment —    (Patient since 0001)

Next time, I would like to be informed about the cost of my treatment. I had to ask how much the treatment was upon conclusion of my consultation, and I think it would be best if this information was volunteered. Other than that, I was happy with the results of my treatment, the professionalism of the staff, and the level of service I was given.


StarStarStarStarStar I did notice on my $50 —    (Patient since 0001)

I did notice on my $50.00 consultation receipt that it said this cannot be used against treatment or product after 30 days. I did want to go through treatment after summer as my treatment requires no sun exposure. I was not informed of this during my visit and the receptionist did indicate I could still use the credit after treatment in fall. If this could be confirmed that would be appreciated. Thank You Monica


StarStarStarStarStar Great people, great place, great service. —    (Patient since 2017)

Great people, great place, great service.


StarStarStarStarStar What I found extra exceptional was that the staff declined a gratuity! It was done so in a very... —    (Patient since 0001)

What I found extra exceptional was that the staff declined a gratuity! It was done so in a very professional manner and this is not seen too often in the industry. They gals explained that there are other incentives built in to their employment and that they are well taken care of as employees of BC Laser. All of the staff I came in contact with were extremely professional and had an answer for every question addressed. I can't wait to share!


StarStarStarStarNo Star I like the cleanliness and felt that things were explained well. —    (Patient since 2017)

I like the cleanliness and felt that things were explained well.


StarStarStarStarNo Star Very happy with the services  —    (Patient since 2016)

Very happy with the services


StarStarNo StarNo StarNo Star Be Polite and provide legendary service —    (Patient since 0001)

Be Polite and provide legendary service


StarStarStarStarNo Star Would very much like to see structural fat grafting and plasma enriched platelet therapy at the... —    (Patient since 0001)

Would very much like to see structural fat grafting and platelet enriched plasma therapy at the clinic.


StarStarStarStarNo Star Initial Visit —    (Patient since 2013)

Friendly, courteous and knowledgeable staff. I look forward to future visits.


StarStarStarStarStar I had a very positive experience. Dr. Shah and all of his assistants were very informative. Dr —    (Patient since 0001)

I had a very positive experience. Dr. Shah and all of his assistants were very informative. Dr. Shah was thorough in his assessment, and explained the treatment options to me in-depth.


StarStarNo StarNo StarNo Star - phone wait time is horrible (currently on hold and have been waiting 15 minutes —    (Patient since 2017)

- phone wait time is horrible (currently on hold and have been waiting 15 minutes. Called back and my call went to voice mail - tuesday 10:30 a.m.) - forms for botox (may I suggest having client fill out once a year - form would contain verbiage stating that this form covers a 1 year period and if any major health changes please advise prior to your next treatment) - promptness of appt (wait times appear to lag) - had two botox treatments with unfortunate results (crocked smile on one occassion & my latest result is droopy eye and eyebrow).


StarStarStarStarNo Star first appointment —    (Patient since 0001)

Really had a great experience. The only issue was that i had to wait approx. 30 mins past my appointment time to see Dr Shah. Other than that I was very happy.


StarStarStarStarNo Star Can't really comment after one visit. —    (Patient since 0001)

Can't really comment after one visit or give an accurate rating. Staff seemed friendly and professional. Dr. Shah has perfect skin so he must know what he is doing.


StarStarStarStarStar I enjoyed the whole visit, nothing to change.  —    (Patient since 0001)

I enjoyed the whole visit, nothing to change.


StarStarStarStarStar I wouldn't change anything. Your staff are so very friendly & caring!!! —    (Patient since 2017)

I wouldn't change anything. Your staff are so very friendly & caring!!!


StarStarStarStarNo Star good —    (Patient since 2017)

very good visit am sure to come back


StarStarStarStarStar Amazing experience  —    (Patient since 0001)

I've been to many clinics this far exceeds any clinic I've ever been too. Dr shah and his staff are so friendly and knowledgable. I will be a patient for life !


StarStarStarStarStar the only thing I would change is probably the price of treatments —    (Patient since 0001)

the only thing I would change is probably the price of treatments. I find the pricing to be a little too expensive.


StarStarStarStarNo Star overall good experience. —    (Patient since 0001)

Everyone is really nice and we got through my appointment quickly.


StarStarStarStarNo Star it was a good visit, I left optimistic. —    (Patient since 2018)

it was a good visit, I left optimistic.


StarStarStarStarStar Everything seemed very professional, no complaints. —    (Patient since 0001)

Everything seemed very professional, no complaints.


StarStarStarStarStar Satisfied customer! —    (Patient since 0001)

Dr.Shah was able to explain the procedure and give me the confidence to proceed with treatment. They have state of the art equipment and facilities. The pricing was very fair compared to other clinics and overall it was a pleasant experience.


StarStarStarNo StarNo Star While convalescing ... —    (Patient since 2019)

A thought: The young lady who did my consultation perhaps should carry on with the client relationship and complete that client 's treatment if at all possible.


StarStarStarStarNo Star I would love to see a certified toxic free line of skin care . —    (Patient since 2016)

I would love to see a certified toxic free line of skin care .


StarStarStarStarStar Thanks —    (Patient since 0001)

Thanks for your help! I look forward to a long lasting relationship!


StarStarStarStarStar Everything seems perfect to me ! You guys are all so accommodating & awesome!  —    (Patient since 2009)

Everything seems perfect to me ! You guys are all so accommodating & awesome!


StarStarStarStarStar Overall its great. My only fear is the amount ill spend. —    (Patient since 2013)

Overall its great. Id reccommend to anyone


StarStarStarStarStar Love This Facility —    (Patient since 2016)

It is warm welcoming every single time. Dr. Shah is amazing.


StarStarStarNo StarNo Star Skincare —    (Patient since 0001)

I had brought my son here a few times for his skin care plan and was happy with the care the staff gave so that why I booked myself for a skin care appointment and a Vegas peel. Staff are knowledgable about products and treatments. Also I love the mineral makeup that was recommended to me


StarNo StarNo StarNo StarNo Star Not Happy! —    (Patient since 2011)

I was concerned about my treatment and was asked to come back in. I drove an hour to come in and nothing was looked at and I was in the office for less then 10 minutes to be told the only thing that could be done for me was to do more treatments for more money. I explained that I was told with the 6 treatments I was already given I would be fine and might need touch ups once every couple years but that wasn't the story this time!! Spent 2 hours driving to and from to be there for 10 minutes to be told spend more money. After 6 treatments and being told before I started that would be enough I wasn't about to spend hundreds more.


StarStarStarStarNo Star Hi there. —    (Patient since 0001)

Hi there. I didnt not have to wait long but there was a ten minute wait. Howeverm your staff that does the laser are wonderful. My experince with them as been enjoyable


StarStarStarStarNo Star Kim, your receptionist was very good at balancing... —    (Patient since 0001)

Kim, your receptionist was very good at balancing incoming phone calls and clients in the waiting room. In my previous phone calls with her and also in-person yesterday, she has a very pleasant demeanor and represents your clinic well to potential clients.


StarStarStarStarStar Yes, and I love the products. —    (Patient since 0001)

Yes, and I love the products.


StarStarStarStarNo Star It was very informative and honest. —    (Patient since 0001)

It was very informative and honest.


StarStarStarStarStar I was very impressed with Dr. —    (Patient since 0001)

I was very impressed with Dr. Shah and your services. I'm looking forward to have my face done, as soon as I have the finances in place. Thank you!


StarStarStarStarStar About my visit: I didn't catch the name of the... —    (Patient since 0001)

About my visit: I didn't catch the name of the young lady behind the front counter but she was very nice and welcoming and took the time to explain all of the paperwork I needed to complete. I was pleasantly surprised to walk into such a nice 'spa' like office and noticed the little touches that have been taken (calming interior, warm rooms, etc). I also appreciated filling out forms online, the confirmation phone call and the follow-up email/calls. This is a 'thoughtful' clinic that I would recommend to all of my friends and family interested in various treatments. Things I would change: I would look into the drip in the ceiling in the treatment room Brandi and I was in. Everything else was great! New Services: I didn't see any pamphlets on teeth whitening. I'm not sure if this falls within your scope but it's something of interest to me. Thanks again! Thank you so much for offering groupons to your clinic!


StarStarStarStarStar I want to let you know I am so pleased with the... —    (Patient since 2009)

I want to let you know I am so pleased with the job done. It couldn't have been better, almost perfect! Big thanks for that ;)


StarStarStarStarNo Star Very good experience everyone was very friendly... —    (Patient since 0001)

Very good experience everyone was very friendly and the clinic was very nice


StarStarStarStarNo Star I really enjoyed my visit. —    (Patient since 0001)

I really enjoyed my visit.


StarStarStarStarStar did not purchase products. —    (Patient since 0001)

did not purchase products.


StarStarStarStarStar I was a little unempressed with asking to intial... —    (Patient since 0001)

I was a little unempressed with asking to intial all these forms without actually having any of it explained to me. It would seem that if your asking for consent for treatment and understanding , signing the consent and explanations should be done ater all of these things have been discussed with me, not before. I felt uncomfortable when I left the clinic to have signed and intialed on all those forms without actually having everything explained to me.


StarStarStarStarStar Appt was for 3:00 pm. —    (Patient since 0001)

Appt was for 3:00 pm. I was greeted, however I sat in waiting room for 15 minutes.


StarStarStarStarNo Star I stressed about the visit for weeks, but it was a... —    (Patient since 0001)

I stressed about the visit for weeks, but it was a very pleasant experience YOu have wonderful staff


StarStarStarStarStar Great service, very accommodating considering I... —    (Patient since 0001)

Great service, very accommodating considering I arrived late. No comments on improvement, keep up the good work.


StarStarStarStarStar I original came for laser hair removal —    (Patient since 2011)

I original came for laser hair removal. While at that appointment I spoke about wanting some moles removed. I was so surprised that the doctor was able to come in and provide me with a very inpromptu consult. As a result I had the moles removed and purchased some skin care products. I have since had a good look at the website and learned that the Dr. does therapeutic bottom injections. I currently get injections every three months at VGH. I called the medical side for more information and was disappointed with the level of professionalism and what seemed like a lack of information. I will pursue the possibility of having the injections done at your office further during my follow-up appointment. Even with the minor glitch I have been very impressed!


StarStarStarStarStar Visit was pleasant. Look forward to the next. —    (Patient since 0001)

Visit was pleasant. Look forward to the next. Thank you


StarStarStarStarStar I would have to say that your staff have provided... —    (Patient since 0001)

I would have to say that your staff have provided me the most pleasant customer service i have EVER received in any environment. Jordana is a star at your front desk and Brandi is a true good soul. Both were very informative and comforting. I enjoyed meeting them both and look forward to my next visit. Your staff have made your company a place to refer my friends to as i am sure others are doing as well... That word of mouth will likely bring you lots of business.


StarStarStarStarNo Star I was surprised that your employees do not accept... —    (Patient since 0001)

I was surprised that your employees do not accept tips but thought that it showed a higher level of business and professionalism. I am happy that I discovered your salon and most likely will purchase more services in the future.


StarStarStarStarNo Star I found the service to be very good, and was... —    (Patient since 0001)

I found the service to be very good, and was surprised at the negative comments I read on the internet, it was contrary to my positive experience.


StarStarStarStarNo Star I will need to have follow up as not completely... —    (Patient since 0001)

I will need to have follow up as not completely satisfied with results. However this was explained to me


StarStarStarStarNo Star I'm glad dr —    (Patient since 2011)

I'm glad dr. shah err'd on the side of caution when deciding not to inject the freezing because he was aware of all my medications. Add some more masculine magazines/decorations/ ambience for your male clients.


StarStarStarStarNo Star My visit was very enlighting, however as a blond,... —    (Patient since 0001)

My visit was very enlighting, however as a blond, your service, at this time, is unable to help me. However, as my skin care needs change, I will be happy to come back again.


StarStarStarStarStar Yes, the instructions were very clear. —    (Patient since 2011)

Yes, the instructions were very clear.


StarStarStarStarNo Star so far i was happy with my first visit —    (Patient since 0001)

so far i was happy with my first visit. i was very late and on the phone the girl was still patient. there was a lady that i assumed was the next patient in the waiting room and she made a comment about waiting and even though i was late i didn't feel rushed. i also forgot to print my groupon receipt and the manager still was able to look up my info and finally able to get my service. i promise to be more organized next time im in. thx guys


StarStarStarStarStar I was very pleased with my first visit, very... —    (Patient since 0001)

I was very pleased with my first visit, very impressed with the cleanliness of your establishment and the great customer service you offer.


StarStarStarStarStar My assessment visit went well and I am looking... —    (Patient since 2011)

My assessment visit went well and I am looking forward to having my treatment.