Reviews

Very thorough examination and done extremely professional.

Sep 18, 2019

Hands-down, the most genuine interaction I've ever experienced between myself and an optometrist (or any doctor for that matter). All I ever really want is someone who will sit with me and listen to what I have to say about the condition of my eyes, and Dr. Gabrenya did just that. She provided a more thorough examination than any other eye doctor has in the past, and her recommendations were more substantial than your run-of-the-mill doctor. She made me feel comfortable and confident. I'll absolutely return for future eye needs!

Sep 11, 2019

Friendly and expert care from people who take the time to answer questions and to make your visit as comfortable and productive as possible. Highly recommend.

Aug 31, 2019

I feel the staff at Bartlett Vision are all accommodating to anything I need assistance with. They are friendly and very helpful.

Aug 31, 2019

Always a pleasure. Kindness and always helpful explaining everything.

Aug 20, 2019

Always an excellent and cordial meeting with the staff.

Aug 5, 2019

The service I recieve from EVERYONE is great. Thanks so much.

Jul 27, 2019

Bartlett Vision is a great place to get your eyes checked. The staff genuinely spend time with their patient to ensure that the best care is given.

Jul 20, 2019

Excellent service, and staff are courteous and professional in demeanor, listen intently to whatever problems you are experiencing, and helpful in every way!

Jul 18, 2019

great visit - friendly staff

Jul 18, 2019

The customer service is great, and the Dr's there listen and are caring. Definitely recommend!

Jul 11, 2019

The doctors and staff are always professional and care about their patients.

Jul 7, 2019

Professional staff and great Doctors

Jul 2, 2019

I had a great visit with Bartlett Vision recently. I came to them to identify problems I was having adjusting to a pair of glasses I had bought online with a prescription from another doctor. The front desk staff worked to slot me in when another patient cancelled; The doctor patiently listened while I explained (in way-too-much-detail) the situation, and everyone worked to help sort out what was wrong with my glasses. Great experience and I'm happy to have found them. I only wish they were open a little later, for those of us working 9-5 jobs.

Jun 27, 2019

There could be a little more selections for frames other then that I love Bartlett vision, the staff is great! Thanks you all for the wonderful treatment we get every time my son and I come to visit.

Jun 27, 2019

The entire staff was friendly and polite. Provided great information and detailed explanations to questions. I filled out the registration online and had read and sign an additional 3 pages of material. I got there early to make sure I had time for anything extra but it was minimal and they were able to get me in sooner.

Jun 27, 2019

Dr. Gabrenya is a special health care provider with her ability to pay attention to my concerns and ability to explain what is wrong with my eyesight in a manner that I understand. It is why I took sick time off of work to visit and why I waited for her return and lastly why I order my glasses through Bartlett Vision rather than somewhere else.

Jun 26, 2019

I love how we never have to sit in the waiting room. We are called in on time. They also will compare insurance policies to see which provides the most coverage.

Jun 25, 2019

I had limited choices last year to get my eyes checked and went to a chain practice. I never felt comfortable with my prescription and had no recourse. I went to Bartlett Vision and felt comfortable the entire time. I love the detailed information provided by Dr Shah. Her and the staff did a great job explaining what they’re doing and why. Highly recommend this place for any eye care.

Jun 22, 2019

this was my first appointment at Bartlett vision. I felt the exam was more thorough than any I’d had elsewhere. All my questions were answered in detail. Everyone was very professional & helpful. I will definitely suggest this office!

Jun 12, 2019

Friendly welcoming to the patients well experience.

Jun 11, 2019

Great doctor & helping staff

Jun 7, 2019

Each time I visit your office, I am impressed with the thoroughness, friendliness and overall feeling of competence I experience from each and every employee.

Jun 6, 2019

Dr. Shahi is amazing. She is thorough and easy to get along with. She makes sure you have a full understanding of the exam and results before you leave. She remembered me and my kids from over a year ago. Will recommend this office to anyone I come across.

May 16, 2019

Wonderful, fun staff...very efficient, very helpful.

May 3, 2019

Personnel are courteous and professional in demeanor...everyone made me "feel at home". Dr. Gabrenya is outstanding and answered all of my questions regarding cataract surgery. Many thanks for everything.

May 1, 2019

Your staff is great! Have known some many years, all so caring

Apr 27, 2019

The staff was. Very nice and helpful! The doctor was easy to talk to and the optician was great with helping choose frames!

Apr 26, 2019

Everyone is very friendly and helpful

Apr 17, 2019

The staff at Bartlett Vision is very friendly and helpful. Dr Shahi is very knowledgeable and pleasant to deal with. Her exams are thorough and in depth.

Apr 3, 2019

Friendly staff! Excellent Doctors, Warm office and great selection of eyeware.

Apr 3, 2019

The doctors and staff are always very professional and really care for their patients.

Apr 2, 2019

LOVED this office! The staff are amazing--very friendly and professional. I didn't have to wait long to be seen and loved the doctor too!

Mar 21, 2019

The staff was very friendly, we didn't have to wait long to be seen and the doctor and staff were very professional!

Mar 21, 2019

I really like Bartlett Vision for both my daughter and myself. The staff is really friendly helpful and good with kids too. It's hard to get appointments outside of working hours, it would be nice if they had more doctors on the weekend, but otherwise it's always a great experience when there.

Mar 19, 2019

Your doctors and staff are so wonderful! I'm so happy my husband and I made the change to your office! Thanks for everything!

Mar 15, 2019

I enjoy using Bartlett Vision for my eye exam and for purchasing glasses. The exam is very thorough and the staff is so helpful when it comes to purchasing frames. I appreciate their honesty. The girls won't let you make a purchase unless it looks good. When I leave, I feel good about my appointment and my purchase. If adjustments are needed, it's handled right away.

Mar 14, 2019

Very friendly and knowledgeable

Mar 7, 2019

Friendly, knowledgeable, caring, this is how I would describe everyone in this practice.

Mar 7, 2019

All staff that I came in contact with are exceptionally friendly. Dr. Shahe is thorough and extremely friendly.

Mar 7, 2019

Everyone was polite and professional. Appointment was on-time and efficient.

Feb 26, 2019

The staff at Bartlett Vision is professional and warm every time we see them. Great advice too about what we can do to improve our vision with contacts.

Feb 21, 2019

Excellent customer service and bedside manner.

Feb 19, 2019

Very pleased with the service. The staff was overall friendly and helpful. It's nice going to a place that you feel valued and not just another patient. Recommending this place to everyone I know that needs an exam!

Feb 15, 2019

The staff were great, they went out of their way to make you feel comfortable. The receptionist Rose had a large bottle of water avilable for thirsty customers.

Feb 13, 2019

BV Team is awesome! Dr Shahi, Chris and Jen are a pleasure to deal with!

Feb 12, 2019

too much time passed once eyes were dialated before dr returned, in fact i had to go looking to find out what the problem was. ask jen walt

Feb 7, 2019

We love the doctor there she is so good with my boys when they come into see her and makes sure she checks everything thoroughly!

Jan 29, 2019

Bartlett Vision highly recommended! Dr. Kristina Gabrenya Is absolutely wonderful. Great and Helpful staff.

Jan 25, 2019

Doctor Shahi was great. She took her time and identified a possible tear on my retina. She had the staff set an appointment at Wheaton Eye Clinic that same day. Thanks to her diligence I only have to go through a minor procedure rather than having a detached retina.

Jan 18, 2019

This was my first visit to your office, and I have to say the combination of friendliness and professionalism is the biggest asset you have in your practice. I can't say enough about the great first impression I received and look forward to working with all of you.

Jan 13, 2019

With the great service you always provide, why are you sending out surveys? When you are as good as you are, you really don't need to provide questions you already know the answers to.

Jan 12, 2019

Staff has great customer service skills and they are professional, caring, friendly and efficient. My appointment was with Dr. Carrie Sypherd. Dr. Sypherd is professional outstanding, caring and personable optometry specialist that started treating me at MarianJoy after a car accident in 2010 to present. It is because of Dr. Sypherd's vision training that I am able to drive and work today.

Jan 6, 2019

My visit to Bartlett Vision as always was great. The staff are all wonderful and helpful people. My Eye Doctor is Fantastic. Great Visit over all.

Jan 4, 2019

A visit to Bartlett Vision always leaves me with a feeling of having had a very thorough eye examination. From start to finish, their professionalism shines through. I would heartily recommend their services to one and all.

Jan 2, 2019

Dr. Avjit Shahi is wonderful. She takes the time to make sure your prescription is perfect!

Jan 2, 2019

I love coming here. I never had a bad experience. It's always fast, easy, fun and professional.

Dec 31, 2018

Family Day at Bartlett Vision, My two sons and I had our yearly exam. Our eye issues and needs are all over the map from minor to high maintenance and they can do it all! I have complete confidence in their staff and technology.

Dec 30, 2018

Friendliest staff, always professional, courteous, and quick.

Dec 26, 2018

Awesome service Beyond friendly staff Helpful Explained everything 5 stars++++

Dec 5, 2018

Could not have been better

Dec 1, 2018

Very friendly staff , and professional.

Dec 1, 2018

Everyone very friendly and knowledgeable. Seem to be current from a technical perspective and very helpful with incorporating insurance.

Nov 21, 2018

Friendly and helpful staff who remember you from visit to visit, welcoming and beautiful office, and great selection of frames to choose from!

Nov 20, 2018

Always incredibly quick, efficient, and friendly.

Nov 18, 2018

The staff is always courteous and professional. Dr. Kristina and staff are very thorough and never rush. Always prepared for questions and comments. I reccomend them to my neighbors and friends.

Nov 10, 2018

I have been a patient of Bartlett Vision for many years. The doctors and staff are very courteous, caring and professional.

Oct 30, 2018

First time here. Everyone was fabulous! Very friendly and fun!

Oct 20, 2018

The staff here is incredibly helpful and friendly.

Oct 19, 2018

Staff is extremely friendly and helpful! Offer evening and Saturday hours.

Oct 9, 2018

Keeps excellent records and has personal knowledge of previous exams which makes the exam all about me. Looks for potential areas of concerns if any. I have recommended to friends and relatives and will continue.

Oct 6, 2018

Everyone at Bartlett Vision is extrememly nice and welcoming. I had a recent eye stye, I called for an appt and was able to get in within an hour. Dr Sypherd was genuinely sympathetic with my issue and made me feel extremely relaxed that it was nothing to worry about and got me on antibiotics right away. I would highly recommend anyone looking for a compassionate eye doctor and staff.

Oct 5, 2018

Great overall experience. Front desk staff, clinic staff and the provider were all great. Very timely and super friendly!

Oct 4, 2018

Staff and doctors are super friendly and welcoming. Barely any wait time.

Sep 21, 2018

My first time using this place and it was amazing. Very clean, wonderful staff and doctor. They are very thorough, take their time answering questions and explaining what’s going on. Best optometry experience to date!

Sep 8, 2018

Down to earth, friendly. Totally understandable on your price range & very helpful. Doctors staff are great 👍🏻!!!

Aug 25, 2018

So very happy she caught the retina tear! Thank you!

Aug 21, 2018

highly recommend. doctors and staff professional and energetic. always upbeat, too.

Aug 20, 2018

Staff is always so kind and on time. We had a contact fitting this time for my daughter and they were amazingly supportive and patient while she worked on getting the hang of it. Great experience!

Aug 17, 2018

The office staff was friendly yet very professional. The Dr. was very nice and obviously knowledgeable in her field.

Aug 14, 2018

Great visit, the dr was very personable and great with my son as well!

Aug 11, 2018

Nice staff. Very helpful.

Jul 22, 2018

From the very beginning Bartlett Vision has been my favorite. I love the doctors and the staff is so helpful. Bartlett Vision cares about the health of my vision and keeps me on track.

Jul 19, 2018

Took my 5yo for his kindergarten exam. He was nervous at first, but the kind staff helped him warm up quickly. They were patient and my the time it came time for him to see the doctor, he was calm, friendly and cooperated.

Jul 19, 2018

Everyone in the office is very friendly and helpful.

Jul 19, 2018

It's a happy, friendly, professional office. Dr. Shahi is personal and caring.

Jul 11, 2018

Quality and timely service

Jul 2, 2018

Bartlett Vision has the most friendly staff of any office I've been to.

Jun 26, 2018

The office staff is so nice. The Dr took me in right away and explained everything to me as we went through the exam. She answered all my questions. I really enjoy going to the local optometrist that have their own practice rather than the big box stores. There is a must more personal touch to the whole experience. Also, I have the most confidence in their knowledge and ability to help me in an emergency.

Jun 21, 2018

The staff are so helpful and pleasant. Both my 4 year old and 6 year old loved getting their eyes checked. Everyone is so patient and compassionate. I also appreciate the extra hard work the receptionist did with my insurance

Jun 19, 2018

Love the staff, the experience, the knowledge, but I feel glasses are way too pricey

Jun 16, 2018

Friendly staff that go above & beyond. Clean, modern office. Convenient location. Up to date technology & systems. Highly recommend!!

Jun 12, 2018

Very efficient and caring. In tune with my bi-focal contact needs. Everyone always friendly and I've never felt rushed.

Jun 7, 2018

Everyone is always so nice and helpful - they have a way of making you feel welcome and their concerns are 'real'.. I feel that I can trust their advice and counsel.

Jun 6, 2018

Very good care and friendly staff

Jun 1, 2018

Everyone at Bartlett Vision is friendly, helpful, and patient. I opted for the extra testing for Optomap Digital Image of retina and MPOD for macular pigment measurement for not much extra and as a bonus my eyes did not need to be dilated. I appreciate that had some of the latest technologies. Dr. Avjit Shahi was very polite, helpful, and patient as it took a little extra time to get my eye glass prescription right. A few weeks earlier they saw my wife the same day immediately for an eye emergency, did an eye exam, and referred us to a qualified ophthalmologist for an appointment the next day! Very happy with the quality of service I have received at Bartlett Vision and that goes for my previous two eye exams I had with them also.

May 24, 2018

every one is very pleasant from the front desk to the check in person and the doctor is wonderful

May 24, 2018

Dr Shahi is top notch ...Very thorough ...really enjoyed the extra time that was spent we me in explaining my needs ....Chris at front desk was very nice , a people person .... Kayla , who gave me various tests was very nice as well ... Assistants Deanne and Rose also helped out with sending a note to my doctor and picking out the right pair of glasses ....

May 18, 2018

Everyone is always very nice and friendly.

May 10, 2018

Great service. Everyone is friendly and knowledgeable.

May 8, 2018

staff is friendly and helpful

May 2, 2018

Staff was very nice and did a very good job explaining each test to me before we began. Made me feel more comfortable and more trusting that I was in good hands.

Apr 27, 2018

I have always had a good experience at Bartlett Vision! This was my first visit to the new location which is much bigger & very nice. Everyone is so kind & helpful from the front desk staff to the doctor to the staff helping you pick out new frames. Last time I got my glasses there I needed some adjustments made a few weeks later. I walked in, without calling or anything beforehand, and they helped me out right away.

Apr 26, 2018

Everyone is so friendly and helpful. I drive over 60 miles to come to there.

Apr 25, 2018

Everyone was super friendly. I was there during my lunch break and I was in and out very quickly but didn't feel rushed either.

Apr 25, 2018

I would definitely recommend Bartlett Vision to others. From the moment I entered until I left, it was a great experience. The staff were very friendly and courteous, and the facility is very clean, comfortable, and modern. Dr. Shahi is an excellent doctor, patiently spending the time to answer all of my questions. I just brought my two-year-old son for a check-up, and she worked very well with him; I was really impressed with how patient she was in getting him to cooperate. Everyone else was also very great with him, and I felt very comfortable bringing him there. I am very happy I found this place!

Apr 23, 2018

I came an hour early for my appointment (my mistake), and they adjusted their schedule to get me in early.

Apr 23, 2018

The staff is friendly and helpful from the day you make an appointment to the time you leave. They are knowledgeable, caring and each member of their office made you feel welcome and valued. I feel very thankful fir their care.

Apr 21, 2018

Very efficient, thorough, and informative in eye exam.

Apr 14, 2018

The staff from the front to the Doctor herself were professional and courteous. I loved the Doctor and the woman who gave me the initial testing especially who made the process simple. They were excellent!

Apr 12, 2018

Excellent and very professional staff.

Apr 6, 2018

Everyone was friendly and explained everything very well.

Apr 5, 2018

Everyone was extremely friendly and made me feel very comfortable.

Mar 17, 2018

A kind office, whose staff seemed to honestly care. I was there for a yearly check-up, and afterwards I was pleasantly surprised at how little pressure I received about purchasing a new pair of glasses, even when my prescription had changed.

Mar 16, 2018

Great Doctors, Great staff. Friendly.

Mar 16, 2018

The entire staff made me feel well cared for.

Mar 9, 2018

Everytime we go there we are treated with respect and professionalism, -Dr. Grabrenya (sp?) Jennifer are wonderful! - they make you feel very comfortable. Not only are they knowledgeable, but also explain things in a language anyone can understand. Will ONLY go there FOREVER!!!

Mar 2, 2018

I was very pleased with the staff in the office. Very friendly and professional.

Feb 13, 2018

Issue - Since i am now on Medicare and a Medicare supplement my visit was not covered by insurance. I would have hoped that the personnel at the front desk would have informed me of this before my exam. They did not. I spent $144 that i did not need to spend. As a result of this and my new insurance please remove me from your patent list.

Feb 6, 2018

I loved your service and great joy. 👍

Feb 6, 2018

Everyone at Bartlett Vision is great! They take the time with you and are very compassionate about what they do. I wouldn’t hesitate to refer anyone I know here.

Feb 1, 2018

the only somewhat complaint is the chairs in the room for the optical scanning. I felt the smaller black one was going to slide out from under me.

Jan 28, 2018

Was contacted to make appt for second pair of trial contact lenses. Arrived on time for appt and was told she needed to check with dr what lenses I should put in. After waiting 15 min I was told the wrong pair was ordered. Not sure why this wasn’t checked prior to my arrival. I did not care for girls flippant attitude that a mistake was made. You can thank Jennifer for making a bad situation better.

Jan 27, 2018

The staff very friendly. The whole place is clean and inviting. Dr. Shahi was friendly, helpful, informative and overall just a wonderful doctor to work with thank you! Getting the glasses was such a pleasure, staff so easy to work with helpful and knowledgeable.

Jan 26, 2018

I wouldn't trust my eye health to anyone else except Dr. Kris and her team. They are not only trustworthy but so friendly it's like visiting old friends when I go there.

Jan 26, 2018

I had no problems and was taken in on time.

Jan 19, 2018

Professional customer service, and excellent eye exam with outstanding eye doctor, Dr. Carrie Sypherd.

Jan 9, 2018

Team was professional and service was timely.

Jan 4, 2018

Very thorough exam, explained what they were doing why they were doing it in detail. Very large selection of glasses to pick from. All the employees are friendly and knowledgeable on all aspects of the visit, exam, products and what your insurance covers.

Dec 31, 2017

Everyone took the time to explain what each one was doing.

Dec 29, 2017

Thorough annual eye exam. Technician and doctor are good to deal with and take the time to complete a complete exam of my vision. Thank you.

Dec 18, 2017

My eye doctor, who I think is the best, was out on medical and had another fill in - never dreaming that I could get another one like her, but was proved wrong. The "temp" doctor was wonderful. She had the same carrying entity that my current one had, a trait that is not very common now a days. She took the time not ony to talk, but also to explain things. VERY NICE!! Also, the receptionist, Jennifer,, was great - very personable and also made you feel comfortable.

Dec 9, 2017

This was my first visit to Bartlett Vision; I don't feel I really "know" you well enough to make a referral to someone else. When I arrived, I was disappointed that you hadn't followed up with my previous eye doctor to get my records sent over (I had booked my appointment almost 2 months ago, and filled out the necessary form at that time. As far as I can tell, no one had followed up with them since the initial attempt. When I was at the check-in desk, the "receptionist" called the other office and asked for the records. She used the phrase, "of course I understand it's your word against mine" - UGH. Tacky. While I was in with the Dr., the other office sent some records over, and they proved to be useful. From the receptionist, I was handed off to Kayla, who introduced herself, but didn't tell me her role ("tech"?); that would have been helpful to me as a first-time patient; I wasn't sure at first if Kayla was the doctor or just an assistant, so my answers to some of her questions were probably over-kill. I had initially scheduled my appointment with Dr. Gabreyna, but a couple of weeks ago, the office called to ask if I minded rescheduling with Dr. Shahi, because Dr. G. had an accident that would prevent her from seeing patients for a while. That was fine, but it would have been nice to be told when I checked in that "Dr. Shahi would be seeing me today", reiterating her name. I am bothered that Dr. Shahi either doesn't know how to measure curvature for rigid gas permeable contacts, or doesn't have the right tools. I've worn RGP lenses successfully for over 30 years, and I specifically asked about RGP lenses when I booked my appointment, and was told that Dr. Gabreyna did know how to fit them (maybe she does, but Dr. Shahi doesn't?). This factor alone may cause me to change providers again before my next annual eye exam. How I am treated when I go back to pick up the contacts I ordered will have significant bearing on whether I stay with this practice.

Dec 6, 2017

Thank you for fitting me in your busy schudule to help me with eye issue. It was comforting to have quality medical attention.

Dec 1, 2017

This was my first visit to Bartlett Vision. I was very impressed with the experience from start to finish. Each and every staff member was a pleasure to deal with, the doctor was warm and friendly and spent an appropriate amount of time with me explaining everything as she went along; the clinician in the optical department was very helpful in assisting me select new glasses. Overall, it was a 10+ experience. I would definitely recommend Bartlett Vision's services.

Nov 28, 2017

This time when I went in for my appointment the computers were down and no one seemed to know what was going on. My medical history information was not correct and the tech. was not sure if I should have my eyes dilated or not. Once my exam was over the office staff did not even try to let me know what amount I could have applied to lenses or frames. In previous years the staff were extremely helpful in letting me know my costs and what could be applied to glasses/frames. This time I walked out after just having an eye exam, with no-one assisting me to determine my benefits for the material costs towards lenses or frames. True my prescription did not change much but I feel that someone should have consulted with me to see if I was interested in purchasing new glasses.

Nov 18, 2017

I scheduled an appointment an year in advance just to have it cancelled and rescheduled on a day that I could not have my eyes dilated. But the doctor wanted me to have them dilated, and now they can't bill my Eye insurance for the dilation because it wasn't being done on the same day!!

Nov 13, 2017

The staff at Bartlett Vidion was not only professional but went above and beyond! I had both of my kids with me (3 abd 4 years old) and the staff was so sweet to them and even kept them entertained while I actually had the exam done. Was a great experience!

Nov 11, 2017

Staff is friendly and helpful. Thorough explanations of tests and results. Doctors Work to make sure you have the correct prescription to match your vision

Nov 5, 2017

Upon arrival the office staff was so pleasant and welcoming. I had virtually no wait time, which is important to me. The eye doctor I saw who filled in for Dr Gabrenya was so very nice and efficient.

Nov 5, 2017

Everyone is great here from the doctors to the assistants to the receptionist.

Oct 22, 2017

The Girls and the Doctor were Fantastic.

Oct 7, 2017

My experience was awesome. I was greeted immediately by the front desk staff. Then, I was taken back to the room for pre-testing immediately. The Dr came in in a timely manner as well. She was great, explaining everything and listened to my concerns. I will definitely be back and refer people to the office. It was a great experience!

Oct 3, 2017

Excellent service in a professional environment. That excellence makes for long waits for non-emergency appointments & some long waits to be seen. Unqualified recommendation for Dr. Gabrenya.

Sep 27, 2017

I always love coming here! Great staff, wonderful doctors and very thorough!!

Sep 12, 2017

Very personal assistance, very happy people!

Aug 27, 2017

High Quality the whole experience is first class no rushing and everyone is genuinely concerned that you are happy and answer all questions

Aug 25, 2017

Dr. Gabrenya is awesome. We love coming to see her each year for our exams. She is very personable and takes her time, explaining everything thoroughly. The office staff is friendly and helpful. I would recommend this practice to everyone.

Aug 24, 2017

As a new patient getting an annual check I was very impressed. Immaculate facility, easy to get to, easy parking. very smooth operation with no waiting. Staff all very friendly and competent. Very up-to-date equipment. Highly recommend.

Aug 22, 2017

I was quickly attended to however once the preliminary tests were completed, it took the optometrist 20 mins to come and see me. I was a little disappointed by this.

Aug 22, 2017

Your entire staff is friendly and accommodating.

Aug 16, 2017

Wonderful staff who genuinely cares for each patient. We feel welcome and continue to travel from the southwest suburbs for the great care and service given at Bartlett Vision.

Aug 10, 2017

Everyone is always helpful and friendly 😊

Aug 2, 2017

Great experience! My pre-teen got soft contacts today. Not the easiest thing to adjust to! Dee Ann was AWESOME helping her learn to put them in for the first time! She was super patient and supportive. After MANY tries, we were successful and everyone was very excited for my daughter. The doctors at this office are great- take their time with you, listen to you. The front office staff is very friendly and accommodating. Can't recommend this office enough!!!

Jul 27, 2017

Never tried the "online" , but the office people are absolutely fantastic!

Jul 26, 2017

Unfortunately, I have encountered another error in my contacts prescription. Bartlett Vision is now 1 for 3 in getting my prescription correct the first time. It is my suggestion that at check out, when the customer is paying, there should be a means to verify that the prescription that resulted from the eye exam is communicated to the customer, so he/she will be able to check it. While I will now endeavor to fix this error, I am increasingly unlikely to use Bartlett Vision again.

Jul 12, 2017

Everyone is so friendly in the office. It is a pleasure going to the eye Dr!

Jul 11, 2017

All of the staff has been so accommodating and patient with my family. One of my children has special needs, which make his visits a bit more challenging but we are always treated with kindness and understanding.

Jul 6, 2017

Dr Christina, Jennifer, and all the rest of her staff are professional and "very upbeat" people. Always feel like I'am in "great hands" with them. Would recommend them to anyone, in search of eye care, and/or persription glasses!

Jul 3, 2017

Always a great visit and I've recommended many neighbors and friends.

Jul 2, 2017

Very knowledgeable staff, doctors are excellent. Very informative, no beating around the bush, straight forward and always wanting to find solutions.

Jun 6, 2017

Dr Gabrenya is fantastic!! The staff is always courteous and helpful.

Jun 1, 2017

Everyone is very professional and very friendly. Dr. Gabrenya is an awesome DR. She spends the time explaining things to me without me feeling rushed. I would definitely recommend her!

May 25, 2017

VERY FRIENDLY AND INFORMATIVE

May 24, 2017

Have not been to a check up in a decade. Staff was amazing.

May 10, 2017

I'm so happy I chose Bartlett Vision for my family. I wouldn't go anywhere else!

May 5, 2017

A very professional staff and a very thorough eye exam.

Apr 25, 2017

Awesome friendly and attentive staff!!

Apr 15, 2017

Great staff and great Dr.

Apr 5, 2017

I have several neighbors who are patients there. You come highly recommended, so that's why now I'm a patient, too.

Mar 21, 2017

The staff is very friendly, caring, and helpful.

Mar 18, 2017

Very nice staff. Answered all my questions. Doc was great!! Highly recommend.

Mar 17, 2017

Great service! And beautiful location. Dr. Gabrenya was so nice and knowledgeable. I was extremely pleased with my visit and will definitely be back. Also, will refer anyone in the area to visit Barlett Vision.

Mar 16, 2017

very professional and friendly the only thing I didn't like was not able to make nighttime apt or sat appt. 2 months for night apt and on waiting list for sat apt this was for my spouse .

Mar 11, 2017

Everyone is firendly, cheerful, eager to assist help in any way.

Mar 9, 2017

You guys are the best!! Love you

Mar 7, 2017

5 stars. Everyone is very helpful, friendly, and Doctor answered my questions fully.

Mar 7, 2017

Fantastic! Dr. G and her team are the best! Refreshing to see that an eye practice actually takes their time, provides top-notch care and superior service in today's world of eye care. Sure beats dealing with the alternative "fast food" choices.

Feb 22, 2017

This was my initial visit to Bartlett Vision; and I can truly state it was a very pleasant experience and impressed with the professionalism and care extended to me.

Feb 8, 2017

Everyone at Bartlett Vision is very friendly. They treat each person as individuals and listen to any problems you may be having and addresses them accordingly.

Feb 5, 2017

The staff is very friendly and knowledgeable. The office is modern, welcoming and has all the latest technology. Bartlett Vision provides excellent care and service.

Feb 3, 2017

Office is very clean and staff friendly. Eye exam was good. The only draw back is they need a bigger selection of frames for teens and adults that's the only reason for a 4 star

Feb 1, 2017

The office staff is extremely nice and are willing to help. My wait once I arrived was minimal and was in and out of the office very quickly. The technology is state of the art with the latest testing abilities. Dr. Gabrenya is thorough and explains everything to you. This is how a Dr. office should be.

Feb 1, 2017

Very friendly and efficient staff. Dr. is very professional and explains procedures and treatments. Highly recommend.

Jan 23, 2017

Bartlett Vision is a great place for all your optometry needs (eye exams, glasses/contacts). We had a great first-time visit with Dr. Gabrenya, her staff was friendly and very helpful throughout the process. Looking forward continuing our family's vision care with Bartlett Vision!

Jan 22, 2017

My daughter and wife recommended Bartlett Vision. Let me likewise recommend Bartlett Vision to you. ALL of the ladies there are very pretty too! Ted Gault

Jan 21, 2017

The staff is always very friendly.

Jan 17, 2017

My vision prescription has changed in an unusual way and although everything isn't completely determined as I write I am appreciative of what Dr. G is doing to get things figured out so I can "see straight" again soon!

Jan 13, 2017

The staff is so friendly and nice. I never have a long wait. The office is cute and clean.

Jan 6, 2017

Dr. Gabrenya has the ability to explain medical conditions in a manner that is understandable, concise and friendly. She is extremely competent and trustworthy and simply the best Optometrist I've visited.

Jan 5, 2017

Great eye care for me and my wife

Jan 4, 2017

My first time at Bartlett Vision. Very good customer service, was quickly taken in and brought in for my scheduled appointment. The staff and optometrist were very knowledgeable and took their time to walk through things with me. I was very satisfied and will return.

Jan 4, 2017

Everyone is friendly. The staff here is knowledgeable about the products the care of them and your vision insurance.

Jan 2, 2017

Everyone at the office is caring and friendly.

Dec 30, 2016

It was very easy to register on line making the checking process very quick and smooth.

Dec 28, 2016

Only thing is the wait was a little long

Dec 21, 2016

Comfortable environment, thorough testing, explained any issues and helpful with glasses.

Dec 15, 2016

It really helps remind me of my appointments m

Dec 14, 2016

Friendly staff, very professional, and helpful

Dec 13, 2016

Staff is cutting edge, using latest diagnostic tools. Doctors are personable and very attentive. They take the time to explain what they see from the exam and how to effectively deal with any issues.

Dec 4, 2016

Dr Sypherd was very through. She probably saved my mothers life by detecting she may have had a stroke. The entire staff was very friendly and accommodating to my mothers needs.

Dec 2, 2016

Dr. Sypherd is very professional and knowledgeable. She is an excellent medical provider. I highly recommend.

Dec 2, 2016

Dr.Gabrenya and her staff are very knowledgeable, caring and professional.

Dec 1, 2016

Very impressed with the whole staff from the first call to set appointment and the exceptional service as soon as I walked in the door! Doctor Katherine was very thorough and made my experience exceptional. Very professional and was so relieved to find my new eye doctor!

Nov 29, 2016

The Staff and Dr. G are A:LWAYS friendly and caring. They make you feel like comfortable and treat you like family, not just another client.

Nov 22, 2016

Love how patient the doctor was with my daughter.

Nov 18, 2016

Excellent customer service and Dr. Gabrenya is thorough and professional.

Nov 18, 2016

Bartlett Vision is awesome in every respect. My vision health has improved greatly under your care. We very much appreciate you! Skip & Marianne Cordell

Nov 17, 2016

Attentive and polite staff. Brought my elderly mother here and everyone was so kind, patient and professional. Will definitely return and recommend to all.

Nov 17, 2016

always friendly and helpful...

Nov 14, 2016

Very knowledgable staff were pleasant and professional.

Nov 13, 2016

The staff is wonderful - caring, friendly. Dr. Gabrenya is wonderful with my children. We always have a positive experience!

Nov 11, 2016

Everyone at Bartlett Vision is very professional, courteous and knowledgeable. The appointment moved along well. I did not feel rushed and there was barely a wait time. Dr. Gabrenya explains things very well and answers all questions. I have also seen Dr. Hutchins and she is just as thorough. I was relieved to have so much help choosing new glasses and an explanation on what my insurance covered. I was very impressed with how quickly I received my new glasses and the staff checked the fit before I left the office. I feel very fortunate to have Bartlett Vision for my eye care.

Nov 10, 2016

The receptionists are friendly and helpful. One even remembered me when I went back two years after my last visit. The doctors listen well to concerns and questions and work with the patient to provide the best care. They explain what they're doing and looking for, discuss treatment options keeping individual needs in mind. The pricing is reasonable too. I would recommend this clinic.

Nov 9, 2016

Dr.Gabrenya is fantastic.

Nov 1, 2016

I will always recommend the office to everyone. I have always been very satisfied with all the services.

Oct 31, 2016

Staff is pleasant, helpful, friendly. Wait time is minimal, if any. Office is warm and welcoming. Parking is ample and easy.

Oct 25, 2016

The practice has very knowledgeable and friendly personnel at all levels of the practice. From the time you walk into the door attention is paid to you and you are made to feel comfortable. Getting a referral for advanced eye problems is available.

Oct 22, 2016

Dr Gabrenya is one of the most personable, yet professional health care providers I have encountered. It's easy to see that she cares greatly for her patients and her team.

Oct 21, 2016

Staff was very helpful and friendly!

Oct 6, 2016

The doctors are thorough and personable

Oct 2, 2016

Staff is awesome! Facility is very nice and comfortable.

Sep 30, 2016

Bartlett Vision is wonderful to work with. Very through exams by qualified professionals. Friendly staff and welcoming environment!

Sep 30, 2016

Great Doctors, Great Team. Highly Recomend.

Sep 29, 2016

Very professional & friendly, thoroughly explains everything being done

Sep 29, 2016

Dr. Gabrenya and her colleagues are professional and caring. They provide a warm and inviting atmosphere in their office. I have recommended her and her staff to friends in the area.

Sep 27, 2016

Staff is very helpful and friendly, LOVE the Drs so great with my young children!

Sep 21, 2016

The staff, was friendly, knowledgeable, and helpful. I have a minor phobia of things going into or near my eyes. They were able to work with me to make sure I still got the needed care without freaking me out.

Sep 9, 2016

Everyone at the practice is kind, good with kids, and very professional. I recommend Bartlett Vision any time someone is looking for vision care.

Sep 8, 2016

My wife and I are very happy with our experiences at Bartlett Vision. Courteous, competent and very professional staff who really take care of their patients. Would not think of going anywhere else for our vision heath needs.

Aug 31, 2016

Dr Gabrenya has always been very helpful and takes the time to answer all questions. She has made time to help with problems via email which has helped me greatly. I would highly recommend Bartlett vision to my family and friends

Aug 30, 2016

Dr. Gabrenya is amazing... so friendly, thorough, and kind! A GREAT doctor. :o)

Aug 25, 2016

Far and away the most attentive and amazing people I know.

Aug 25, 2016

Extremely friendly office, staff, and doctors! I never have a problem! They do an excellent job with us and our children!

Aug 22, 2016

Professional and friendly staff. The entire office is attentive to our families eye care needs. Thank you, Dr. Gabrenya for taking the time to be an outstanding Doctor.

Aug 8, 2016

I had my Silhouette glasses "tuned-up" a couple times by Christina for free (re-bent some of the stuff) and I was impressed that a) there were some extra parts available and b) she would volunteer to just HELP and do it for free. I left Glen Ellyn Eye Care where a lifelong friend had been my doctor - but I had to wait every time my expensive glasses needed a tweak AND pay out the nose for everything. You out serviced them - I became your customer.

Aug 5, 2016

Fantastic service and staff. Very knowledge!!

Aug 4, 2016

The wait was a little long 35 minutes. Visit was great with Dr. Gabrenya. Follow up with prescription to Osco has still not been sent in. Visit was on Wednesday, went to Osco Wednesday 8 pm, it was not called in. Thursday I called Osco at noon, still no script. I call office to follow up and was told it would be taken care of. I even got a phone message that it would be called in by the end of the day. Went to Osco 6 pm. Still not called in. Office is closed on Friday.

Aug 4, 2016

Dr Gabrenya is a great Doctor. She understands her patients very well and has a great presence. I've recommended her to everyone I know and will continue to do so.

Jul 27, 2016

I have been a patient at Bartlett Vision for many years. The Doctors and staff are very knowledgeable and clearly explain the eye exams and results. I wouldn't trust my eyes to any other practice!

Jul 26, 2016

I love the staff and the doctors 😊

Jul 24, 2016

I've been a patient here for about 2 years. Dr. Gabrenya was the first optometrist willing to work with me on any and all options to help me with my changing vision needs. With success I might add :)

Jul 21, 2016

Everyone is always friendly and helpful.

Jul 10, 2016

I have referred several people to you, and will continue to do so.

Jun 30, 2016

Friendly and helpful staff. They took their time in teaching my daughter about her contacts and care of her contacts. Dr. Hutchins is very informative and makes you fell very comfortable.

Jun 29, 2016

Very friendly and knowledgeable people.

Jun 27, 2016

Very helpful and pleasant staff!

Jun 23, 2016

The Doctors and staff provide such outstanding service. They will spend the time with you to help and explain all of your questions.

Jun 15, 2016

Such a personal experience from the latest technology to the top notch staff!

Jun 9, 2016

The friendliness, professionalism and knowledge from the doctor and all the staff makes this the place to go for eye care. I always feel comfortable, well-informed and understanding of all my options and never feel rushed.

Jun 9, 2016

Staff was friendly and courteous. Dr Hutchins was very thorough and gave excellent care. I would definitely recommend them to others.

Jun 3, 2016

Everyone at this practice is so friendly and helpful.

Jun 2, 2016

It's a friendly environment and the ladies that work there are great! Go see them if you need your eyes checked.

Jun 1, 2016

Love the text message reminders

May 27, 2016

My wife and I are grateful clients of Bartlett Vision. Your services are second to none and your staff is personable and very welcoming.. Drs. Gabrenya and Hutchins are excellent in every respect. Would not think of going any place else for our vision health needs.

May 26, 2016

Very thorough and very kind employees! They went out of their way to help me feel comfortable!

May 25, 2016

Friendly and unhurried. To time necessary to explain things and answer questions. Would recommend to friends and family

May 19, 2016

Love the knowledgeable staff

May 6, 2016

Love the knowledgeable staff

May 6, 2016

I brought my sister, an alzheimer's patient, for an eye exam and new glasses. I found all of the staff to be kind, understanding and very accommodating.

May 3, 2016

All your staff is great. Especially the Dr. We enjoy coming to our appointments.

Apr 27, 2016

I have to say that Dr. Hutchins was the most thorough and pleasant eye doctor I have ever had the pleasure of seeing. I would definitely recommend her to everyone I know and will return for years to come. She noticed an astigmatism that all the other eye doctors had missed and I now have the best prescription eyeglasses I have ever had! I am confident that my eye health is in great hands.

Apr 26, 2016

Everyone in the office is very pleasant and helpful. Wonderful experience.

Apr 25, 2016

The staff is wonderful. Friendly and efficient.

Apr 22, 2016

Everyone in the office was INCREDIBLY friendly and helpful.

Apr 22, 2016

The staff is great and friendly and welcoming when you come in

Apr 21, 2016

Was very professional as usual. Explained my options, and took as much time as needed with my questions. I would recommend to others.

Apr 5, 2016

Excellent service in all departments. No complaints! Everyone is so helpful, patient and congenial. Always a very pleasant visit!

Mar 31, 2016

All staff was friendly and professional! Dr. Hutchins is personable does a great job explaining things. I definitely would come back to Bartlett Vision! It was an overall great experience.

Mar 23, 2016

I generally thought my first experience at this office was excellent. I just wished for more detailed paperwork out the door with my current prescription included.

Mar 23, 2016

The Doctor and staff are always very professional, friendly and courteous. I wish all medical offices were modeled off Bartlett Vision.

Mar 20, 2016

Great as always. Everyone on the staff is friendly and helpful every time our family goes in.

Mar 10, 2016

Very nice office. Everyone was very friendly and great with picking out glasses with me. Went above and beyond.

Mar 9, 2016

I decided to try a new office with my vision plan. And I am very happy I did. It's nice to keep business in our home town of Bartlett.

Mar 8, 2016

Eveything was great! One small thing would be to clean all equipment in front of the patient. That personally gives me a greater sense of ease.

Mar 3, 2016

Greater selection of brand-name glasses.

Mar 2, 2016

I always look forward to my visits at Bartlett Vision. The staff is always very welcoming and I enjoy chatting with all of them.

Feb 21, 2016

Our family has been going here for years now. Wonderful staff, modern facility, conveniently located near Route 59. No better eye doctor in Bartlett!

Feb 16, 2016

We have been going here for years! Always great, consistent service!

Feb 16, 2016

Went great , good people . Happy go lucky atmosphere . Very helpful all the way around . Friendly & polite office .

Feb 14, 2016

EXCELLENT all around...GREAT STAFF & GREAT SERVICE!

Feb 13, 2016

Best eye doctor experience I've had. Great with kids too!!

Feb 12, 2016

Dr. Gabrenya always explains everything in a way that I can understand. She has such a pleasant demeanor, that I am always relaxed during my exams. Overall, she is a great doctor and I would recommend to her anybody!!

Feb 11, 2016

Everything was great. Love the new place. Staff always very helpful.

Feb 3, 2016

Your staff was very helpful when I was choosing my frames. Everyone was very friendly and as I said Nicole went out of her way for Matt with his contacts.

Jan 30, 2016

Beautiful office with very welcoming staff

Jan 22, 2016

Everyone is VERY NICE!!!! Love coming there!!! Excelent care and service!!! Thank you for taking such good care of my eyes!!!

Jan 22, 2016

Absolutely excellent! Thank you for your kindness!

Jan 21, 2016

Don't remember the Dr. I had but she was very helpful and informative. Explained everything very well. Great overall experience.

Jan 20, 2016

Great visit. Staff is friendly and Dr. Hutchins was very thorough and answered all of my questions.

Jan 14, 2016

Everyone is extremely friendly!

Jan 14, 2016

this was a first time visit and I found the level of care and concern well above average. Attention to detail, follow up on questions and information provided was more than I expected. I very much appreciated the time spent working with me to pick out new glasses not to mention the extra phone call to a vendor to get one of my questions answered. Super great service and a sincere care and concern for my well being.

Jan 14, 2016

This visit was far superior to my previous visit. I wouldn't change a thing. Dr Hutchins truly seemed to care about my vision concerns, took the time necessary to listen to my explanation, and performed a thorough evaluation. Intelligent, professional and personable. Great combination.

Jan 13, 2016

I can't think of anything that would have made my visit better.

Jan 12, 2016

Always a pleasure to stop in as everyone is always friendly and helpful.

Jan 10, 2016

Everyone was smiling & friendly!

Jan 10, 2016

Everyone was super friendly and concerned with my emergency situation. The doctor spent the time to talk to me and explain everything, I didn't feel like they rushed to get to their next patient. I was a last min call in and they were able to squeeze me in within an hour of my phone call on a busy Saturday morning. Thank you again.

Jan 10, 2016

It was very thorough, Dr. H. spent a lot of time explaining, it was a wonderful experience. Felt like she listened and acted on my concerns.

Jan 9, 2016

Wonderful experience, and Some laughs.

Jan 6, 2016

It's such a great feeling when you've found a health care provider/facility that meets all your expectations of patience, sincerity, helpfulness, professional, and clean!!! The whole staff was super nice and took their time. My husband and I were accommodated with last minute, end of the year appointments. I have already started recommending BV to others!!

Jan 3, 2016

My appointment was perfect.

Jan 3, 2016

Dr. Hutchins is an amazing doctor. She explained everything to me in great detail. She is professional and compassionate. The entire staff in the office is helpful and kind. I always recommend your office when asked where I go for my eye exams and contacts. Keep up the great customer service and professionalism as it definitely shines through!

Jan 2, 2016

keep doing what you are doing...it's working.

Dec 31, 2015

Please stop sending me email. I've never been to your office and don't appreciate emails telling me when my next appointment is. I live in a different state! And I'm shocked your system is so poor that it emailed me a survey for an appointment I never completed. Do better!!

Dec 30, 2015

Great visit and Dr. Hutchins explained my situation very well. Very friendly staff and beautiful professional office.

Dec 27, 2015

Things couldn't have been better.

Dec 22, 2015

Dr. Gabrenya provided detailed information about what was best for my eyes. The office was busy but she took the time to explain to me what was wrong and different options to correct my vision. This was extremely important, especially on my first visit.

Dec 22, 2015

The staff and doctors at Bartlett vision are friendly, professional and patient. I would highly recommend Bartlett vision for your eyeglass or contact needs.

Dec 18, 2015

I am very impressed! I was treated like a queen. Never thought I would actually enjoy my eye exam visit. LOVE Bartlett vision and Dr. Rachel -- thank you so so much!

Dec 13, 2015

Great visit, friendly staff and doctor. Would definitely recommend!

Dec 11, 2015

Loved the experience!! Thank you!!Great team and Great service! I Really enjoyed it!

Dec 10, 2015

None. Service was exellent and very friendly

Dec 8, 2015

This was an excellent visit. The doctor was professional as well as personable. The staff explained my financial options expertly and patiently, and also helped me pick out a great pair of glasses. Thanks

Dec 3, 2015

Everyone in the office is professional. I was impressed with the office itself and the equipment. I never new there were so many tests available to diagnose problems.

Nov 24, 2015

I would highly recommend Dr. Hutchins. She answered my questions in terms that I could understand.

Nov 20, 2015

I had a wonderful experience. I will be sending my husband and friends your way. Thank you.

Nov 19, 2015

All over, everything was an outstanding experience. From the greeting when we walked in, to the very detailed exam (explained in terms we can understand), and lastly the final step, all were done with a feeling of not only professionalism but also a warm and caring feeling. Will ABSOLUTELY recommend to others! Our turn to say THANK YOU to all of you!!

Nov 18, 2015

Dr. Hutchins is a professional with a lot of patience when it comes to fitting contacts for a hard to fit pati

Nov 14, 2015

knowledgeable, friendly, timely and dependable service. I could not ask for more and yet Dr. Gabrenya still goes the extra step to be sure the treatment options are affordable. Thanks!

Nov 13, 2015

I was very pleased with the whole experience.

Nov 12, 2015

Always feel welcome and informed would and do recommend frequently to family and friends

Nov 11, 2015

The staff did a great job getting me in on the weekend.

Nov 8, 2015

Dr. Hutchins is the kindest most caring doctor I have ever had in my life. I wish my other doctors were exactly like her! All of the staff at Bartlett Vision are professional yet kind and helpful.

Nov 7, 2015

Best exam I have ever had. The staff was excellent & couldn't be more helpful. I will tell everyone how good this turned out.

Nov 6, 2015

I appreciated the time I received from the doctor and the other staff members. Everyone is very friendly and knowledgeable about their job. I definitely recommend Dr. Gabrenya to anyone needing vision care.

Nov 4, 2015

Very friendly service , wish everyone serviced customers this way . Very pleasant .very professional .thanks to all of you .

Nov 1, 2015

Always great seeing everyone! Thank you so much!

Nov 1, 2015

The entire staff at Bartlett Vision is warm and welcoming. They are also very good at what they do, and always go above and beyond to make sure that my family and my needs are met - and even exceeded. :) They treat us like family, and it shows they truly care about our eye healthy and overall well-being. They are genuinely the best!

Oct 28, 2015

Fantastic visit and Dr. Gabryena is wonderful. I would highly recommend their team.

Oct 28, 2015

Everyone was very nice and Dr. Gabrenya spent a significant amount of time with me explaining what is going on with my eyes. She is going to help me with finding which surgeon I need to follow-up with for the cataract. They are a very proactive group and would highly recommend them!

Oct 22, 2015

Doctor was great with Jared.. made him feel comfortable and was very patient with him. She did a great job of explaining everything she was doing and the results of the exam. We were very pleased with courteous and friendly staff and the professional service we received for him! Thank you!

Oct 21, 2015