Reviews

The staff is always courteous and professional. Dr. Kristina and staff are very thorough and never rush. Always prepared for questions and comments. I reccomend them to my neighbors and friends.

Nov 10, 2018

I have been a patient of Bartlett Vision for many years. The doctors and staff are very courteous, caring and professional.

Oct 30, 2018

First time here. Everyone was fabulous! Very friendly and fun!

Oct 20, 2018

The staff here is incredibly helpful and friendly.

Oct 19, 2018

Staff is extremely friendly and helpful! Offer evening and Saturday hours.

Oct 9, 2018

Keeps excellent records and has personal knowledge of previous exams which makes the exam all about me. Looks for potential areas of concerns if any. I have recommended to friends and relatives and will continue.

Oct 6, 2018

Everyone at Bartlett Vision is extrememly nice and welcoming. I had a recent eye stye, I called for an appt and was able to get in within an hour. Dr Sypherd was genuinely sympathetic with my issue and made me feel extremely relaxed that it was nothing to worry about and got me on antibiotics right away. I would highly recommend anyone looking for a compassionate eye doctor and staff.

Oct 5, 2018

Great overall experience. Front desk staff, clinic staff and the provider were all great. Very timely and super friendly!

Oct 4, 2018

Staff and doctors are super friendly and welcoming. Barely any wait time.

Sep 21, 2018

My first time using this place and it was amazing. Very clean, wonderful staff and doctor. They are very thorough, take their time answering questions and explaining what’s going on. Best optometry experience to date!

Sep 8, 2018

Down to earth, friendly. Totally understandable on your price range & very helpful. Doctors staff are great 👍🏻!!!

Aug 25, 2018

So very happy she caught the retina tear! Thank you!

Aug 21, 2018

highly recommend. doctors and staff professional and energetic. always upbeat, too.

Aug 20, 2018

Staff is always so kind and on time. We had a contact fitting this time for my daughter and they were amazingly supportive and patient while she worked on getting the hang of it. Great experience!

Aug 17, 2018

The office staff was friendly yet very professional. The Dr. was very nice and obviously knowledgeable in her field.

Aug 14, 2018

Great visit, the dr was very personable and great with my son as well!

Aug 11, 2018

Nice staff. Very helpful.

Jul 22, 2018

From the very beginning Bartlett Vision has been my favorite. I love the doctors and the staff is so helpful. Bartlett Vision cares about the health of my vision and keeps me on track.

Jul 19, 2018

Took my 5yo for his kindergarten exam. He was nervous at first, but the kind staff helped him warm up quickly. They were patient and my the time it came time for him to see the doctor, he was calm, friendly and cooperated.

Jul 19, 2018

Everyone in the office is very friendly and helpful.

Jul 19, 2018

It's a happy, friendly, professional office. Dr. Shahi is personal and caring.

Jul 11, 2018

Quality and timely service

Jul 2, 2018

Bartlett Vision has the most friendly staff of any office I've been to.

Jun 26, 2018

The office staff is so nice. The Dr took me in right away and explained everything to me as we went through the exam. She answered all my questions. I really enjoy going to the local optometrist that have their own practice rather than the big box stores. There is a must more personal touch to the whole experience. Also, I have the most confidence in their knowledge and ability to help me in an emergency.

Jun 21, 2018

The staff are so helpful and pleasant. Both my 4 year old and 6 year old loved getting their eyes checked. Everyone is so patient and compassionate. I also appreciate the extra hard work the receptionist did with my insurance

Jun 19, 2018

Love the staff, the experience, the knowledge, but I feel glasses are way too pricey

Jun 16, 2018

Friendly staff that go above & beyond. Clean, modern office. Convenient location. Up to date technology & systems. Highly recommend!!

Jun 12, 2018

Very efficient and caring. In tune with my bi-focal contact needs. Everyone always friendly and I've never felt rushed.

Jun 7, 2018

Everyone is always so nice and helpful - they have a way of making you feel welcome and their concerns are 'real'.. I feel that I can trust their advice and counsel.

Jun 6, 2018

Very good care and friendly staff

Jun 1, 2018

Everyone at Bartlett Vision is friendly, helpful, and patient. I opted for the extra testing for Optomap Digital Image of retina and MPOD for macular pigment measurement for not much extra and as a bonus my eyes did not need to be dilated. I appreciate that had some of the latest technologies. Dr. Avjit Shahi was very polite, helpful, and patient as it took a little extra time to get my eye glass prescription right. A few weeks earlier they saw my wife the same day immediately for an eye emergency, did an eye exam, and referred us to a qualified ophthalmologist for an appointment the next day! Very happy with the quality of service I have received at Bartlett Vision and that goes for my previous two eye exams I had with them also.

May 24, 2018

every one is very pleasant from the front desk to the check in person and the doctor is wonderful

May 24, 2018

Dr Shahi is top notch ...Very thorough ...really enjoyed the extra time that was spent we me in explaining my needs ....Chris at front desk was very nice , a people person .... Kayla , who gave me various tests was very nice as well ... Assistants Deanne and Rose also helped out with sending a note to my doctor and picking out the right pair of glasses ....

May 18, 2018

Everyone is always very nice and friendly.

May 10, 2018

Great service. Everyone is friendly and knowledgeable.

May 8, 2018

staff is friendly and helpful

May 2, 2018

Staff was very nice and did a very good job explaining each test to me before we began. Made me feel more comfortable and more trusting that I was in good hands.

Apr 27, 2018

I have always had a good experience at Bartlett Vision! This was my first visit to the new location which is much bigger & very nice. Everyone is so kind & helpful from the front desk staff to the doctor to the staff helping you pick out new frames. Last time I got my glasses there I needed some adjustments made a few weeks later. I walked in, without calling or anything beforehand, and they helped me out right away.

Apr 26, 2018

Everyone is so friendly and helpful. I drive over 60 miles to come to there.

Apr 25, 2018

Everyone was super friendly. I was there during my lunch break and I was in and out very quickly but didn't feel rushed either.

Apr 25, 2018

I would definitely recommend Bartlett Vision to others. From the moment I entered until I left, it was a great experience. The staff were very friendly and courteous, and the facility is very clean, comfortable, and modern. Dr. Shahi is an excellent doctor, patiently spending the time to answer all of my questions. I just brought my two-year-old son for a check-up, and she worked very well with him; I was really impressed with how patient she was in getting him to cooperate. Everyone else was also very great with him, and I felt very comfortable bringing him there. I am very happy I found this place!

Apr 23, 2018

I came an hour early for my appointment (my mistake), and they adjusted their schedule to get me in early.

Apr 23, 2018

The staff is friendly and helpful from the day you make an appointment to the time you leave. They are knowledgeable, caring and each member of their office made you feel welcome and valued. I feel very thankful fir their care.

Apr 21, 2018

Very efficient, thorough, and informative in eye exam.

Apr 14, 2018

The staff from the front to the Doctor herself were professional and courteous. I loved the Doctor and the woman who gave me the initial testing especially who made the process simple. They were excellent!

Apr 12, 2018

Excellent and very professional staff.

Apr 6, 2018

Everyone was friendly and explained everything very well.

Apr 5, 2018

Everyone was extremely friendly and made me feel very comfortable.

Mar 17, 2018

A kind office, whose staff seemed to honestly care. I was there for a yearly check-up, and afterwards I was pleasantly surprised at how little pressure I received about purchasing a new pair of glasses, even when my prescription had changed.

Mar 16, 2018

Great Doctors, Great staff. Friendly.

Mar 16, 2018

The entire staff made me feel well cared for.

Mar 9, 2018

Everytime we go there we are treated with respect and professionalism, -Dr. Grabrenya (sp?) Jennifer are wonderful! - they make you feel very comfortable. Not only are they knowledgeable, but also explain things in a language anyone can understand. Will ONLY go there FOREVER!!!

Mar 2, 2018

I was very pleased with the staff in the office. Very friendly and professional.

Feb 13, 2018

Issue - Since i am now on Medicare and a Medicare supplement my visit was not covered by insurance. I would have hoped that the personnel at the front desk would have informed me of this before my exam. They did not. I spent $144 that i did not need to spend. As a result of this and my new insurance please remove me from your patent list.

Feb 6, 2018

I loved your service and great joy. 👍

Feb 6, 2018

Everyone at Bartlett Vision is great! They take the time with you and are very compassionate about what they do. I wouldn’t hesitate to refer anyone I know here.

Feb 1, 2018

the only somewhat complaint is the chairs in the room for the optical scanning. I felt the smaller black one was going to slide out from under me.

Jan 28, 2018

Was contacted to make appt for second pair of trial contact lenses. Arrived on time for appt and was told she needed to check with dr what lenses I should put in. After waiting 15 min I was told the wrong pair was ordered. Not sure why this wasn’t checked prior to my arrival. I did not care for girls flippant attitude that a mistake was made. You can thank Jennifer for making a bad situation better.

Jan 27, 2018

The staff very friendly. The whole place is clean and inviting. Dr. Shahi was friendly, helpful, informative and overall just a wonderful doctor to work with thank you! Getting the glasses was such a pleasure, staff so easy to work with helpful and knowledgeable.

Jan 26, 2018

I wouldn't trust my eye health to anyone else except Dr. Kris and her team. They are not only trustworthy but so friendly it's like visiting old friends when I go there.

Jan 26, 2018

I had no problems and was taken in on time.

Jan 19, 2018

Professional customer service, and excellent eye exam with outstanding eye doctor, Dr. Carrie Sypherd.

Jan 9, 2018

Team was professional and service was timely.

Jan 4, 2018

Very thorough exam, explained what they were doing why they were doing it in detail. Very large selection of glasses to pick from. All the employees are friendly and knowledgeable on all aspects of the visit, exam, products and what your insurance covers.

Dec 31, 2017

Everyone took the time to explain what each one was doing.

Dec 29, 2017

Thorough annual eye exam. Technician and doctor are good to deal with and take the time to complete a complete exam of my vision. Thank you.

Dec 18, 2017

My eye doctor, who I think is the best, was out on medical and had another fill in - never dreaming that I could get another one like her, but was proved wrong. The "temp" doctor was wonderful. She had the same carrying entity that my current one had, a trait that is not very common now a days. She took the time not ony to talk, but also to explain things. VERY NICE!! Also, the receptionist, Jennifer,, was great - very personable and also made you feel comfortable.

Dec 9, 2017

This was my first visit to Bartlett Vision; I don't feel I really "know" you well enough to make a referral to someone else. When I arrived, I was disappointed that you hadn't followed up with my previous eye doctor to get my records sent over (I had booked my appointment almost 2 months ago, and filled out the necessary form at that time. As far as I can tell, no one had followed up with them since the initial attempt. When I was at the check-in desk, the "receptionist" called the other office and asked for the records. She used the phrase, "of course I understand it's your word against mine" - UGH. Tacky. While I was in with the Dr., the other office sent some records over, and they proved to be useful. From the receptionist, I was handed off to Kayla, who introduced herself, but didn't tell me her role ("tech"?); that would have been helpful to me as a first-time patient; I wasn't sure at first if Kayla was the doctor or just an assistant, so my answers to some of her questions were probably over-kill. I had initially scheduled my appointment with Dr. Gabreyna, but a couple of weeks ago, the office called to ask if I minded rescheduling with Dr. Shahi, because Dr. G. had an accident that would prevent her from seeing patients for a while. That was fine, but it would have been nice to be told when I checked in that "Dr. Shahi would be seeing me today", reiterating her name. I am bothered that Dr. Shahi either doesn't know how to measure curvature for rigid gas permeable contacts, or doesn't have the right tools. I've worn RGP lenses successfully for over 30 years, and I specifically asked about RGP lenses when I booked my appointment, and was told that Dr. Gabreyna did know how to fit them (maybe she does, but Dr. Shahi doesn't?). This factor alone may cause me to change providers again before my next annual eye exam. How I am treated when I go back to pick up the contacts I ordered will have significant bearing on whether I stay with this practice.

Dec 6, 2017

Thank you for fitting me in your busy schudule to help me with eye issue. It was comforting to have quality medical attention.

Dec 1, 2017

This was my first visit to Bartlett Vision. I was very impressed with the experience from start to finish. Each and every staff member was a pleasure to deal with, the doctor was warm and friendly and spent an appropriate amount of time with me explaining everything as she went along; the clinician in the optical department was very helpful in assisting me select new glasses. Overall, it was a 10+ experience. I would definitely recommend Bartlett Vision's services.

Nov 28, 2017

This time when I went in for my appointment the computers were down and no one seemed to know what was going on. My medical history information was not correct and the tech. was not sure if I should have my eyes dilated or not. Once my exam was over the office staff did not even try to let me know what amount I could have applied to lenses or frames. In previous years the staff were extremely helpful in letting me know my costs and what could be applied to glasses/frames. This time I walked out after just having an eye exam, with no-one assisting me to determine my benefits for the material costs towards lenses or frames. True my prescription did not change much but I feel that someone should have consulted with me to see if I was interested in purchasing new glasses.

Nov 18, 2017

I scheduled an appointment an year in advance just to have it cancelled and rescheduled on a day that I could not have my eyes dilated. But the doctor wanted me to have them dilated, and now they can't bill my Eye insurance for the dilation because it wasn't being done on the same day!!

Nov 13, 2017

The staff at Bartlett Vidion was not only professional but went above and beyond! I had both of my kids with me (3 abd 4 years old) and the staff was so sweet to them and even kept them entertained while I actually had the exam done. Was a great experience!

Nov 11, 2017

Staff is friendly and helpful. Thorough explanations of tests and results. Doctors Work to make sure you have the correct prescription to match your vision

Nov 5, 2017

Upon arrival the office staff was so pleasant and welcoming. I had virtually no wait time, which is important to me. The eye doctor I saw who filled in for Dr Gabrenya was so very nice and efficient.

Nov 5, 2017

Everyone is great here from the doctors to the assistants to the receptionist.

Oct 22, 2017

The Girls and the Doctor were Fantastic.

Oct 7, 2017

My experience was awesome. I was greeted immediately by the front desk staff. Then, I was taken back to the room for pre-testing immediately. The Dr came in in a timely manner as well. She was great, explaining everything and listened to my concerns. I will definitely be back and refer people to the office. It was a great experience!

Oct 3, 2017

Excellent service in a professional environment. That excellence makes for long waits for non-emergency appointments & some long waits to be seen. Unqualified recommendation for Dr. Gabrenya.

Sep 27, 2017

I always love coming here! Great staff, wonderful doctors and very thorough!!

Sep 12, 2017

Very personal assistance, very happy people!

Aug 27, 2017

High Quality the whole experience is first class no rushing and everyone is genuinely concerned that you are happy and answer all questions

Aug 25, 2017

Dr. Gabrenya is awesome. We love coming to see her each year for our exams. She is very personable and takes her time, explaining everything thoroughly. The office staff is friendly and helpful. I would recommend this practice to everyone.

Aug 24, 2017

As a new patient getting an annual check I was very impressed. Immaculate facility, easy to get to, easy parking. very smooth operation with no waiting. Staff all very friendly and competent. Very up-to-date equipment. Highly recommend.

Aug 22, 2017

I was quickly attended to however once the preliminary tests were completed, it took the optometrist 20 mins to come and see me. I was a little disappointed by this.

Aug 22, 2017

Your entire staff is friendly and accommodating.

Aug 16, 2017

Wonderful staff who genuinely cares for each patient. We feel welcome and continue to travel from the southwest suburbs for the great care and service given at Bartlett Vision.

Aug 10, 2017

Everyone is always helpful and friendly 😊

Aug 2, 2017

Great experience! My pre-teen got soft contacts today. Not the easiest thing to adjust to! Dee Ann was AWESOME helping her learn to put them in for the first time! She was super patient and supportive. After MANY tries, we were successful and everyone was very excited for my daughter. The doctors at this office are great- take their time with you, listen to you. The front office staff is very friendly and accommodating. Can't recommend this office enough!!!

Jul 27, 2017

Never tried the "online" , but the office people are absolutely fantastic!

Jul 26, 2017

Unfortunately, I have encountered another error in my contacts prescription. Bartlett Vision is now 1 for 3 in getting my prescription correct the first time. It is my suggestion that at check out, when the customer is paying, there should be a means to verify that the prescription that resulted from the eye exam is communicated to the customer, so he/she will be able to check it. While I will now endeavor to fix this error, I am increasingly unlikely to use Bartlett Vision again.

Jul 12, 2017

Everyone is so friendly in the office. It is a pleasure going to the eye Dr!

Jul 11, 2017

All of the staff has been so accommodating and patient with my family. One of my children has special needs, which make his visits a bit more challenging but we are always treated with kindness and understanding.

Jul 6, 2017

Dr Christina, Jennifer, and all the rest of her staff are professional and "very upbeat" people. Always feel like I'am in "great hands" with them. Would recommend them to anyone, in search of eye care, and/or persription glasses!

Jul 3, 2017

Always a great visit and I've recommended many neighbors and friends.

Jul 2, 2017

Very knowledgeable staff, doctors are excellent. Very informative, no beating around the bush, straight forward and always wanting to find solutions.

Jun 6, 2017

Dr Gabrenya is fantastic!! The staff is always courteous and helpful.

Jun 1, 2017

Everyone is very professional and very friendly. Dr. Gabrenya is an awesome DR. She spends the time explaining things to me without me feeling rushed. I would definitely recommend her!

May 25, 2017

VERY FRIENDLY AND INFORMATIVE

May 24, 2017

Have not been to a check up in a decade. Staff was amazing.

May 10, 2017

I'm so happy I chose Bartlett Vision for my family. I wouldn't go anywhere else!

May 5, 2017

A very professional staff and a very thorough eye exam.

Apr 25, 2017

Awesome friendly and attentive staff!!

Apr 15, 2017

Great staff and great Dr.

Apr 5, 2017

I have several neighbors who are patients there. You come highly recommended, so that's why now I'm a patient, too.

Mar 21, 2017

The staff is very friendly, caring, and helpful.

Mar 18, 2017

Very nice staff. Answered all my questions. Doc was great!! Highly recommend.

Mar 17, 2017

Great service! And beautiful location. Dr. Gabrenya was so nice and knowledgeable. I was extremely pleased with my visit and will definitely be back. Also, will refer anyone in the area to visit Barlett Vision.

Mar 16, 2017

very professional and friendly the only thing I didn't like was not able to make nighttime apt or sat appt. 2 months for night apt and on waiting list for sat apt this was for my spouse .

Mar 11, 2017

Everyone is firendly, cheerful, eager to assist help in any way.

Mar 9, 2017

You guys are the best!! Love you

Mar 7, 2017

5 stars. Everyone is very helpful, friendly, and Doctor answered my questions fully.

Mar 7, 2017

Fantastic! Dr. G and her team are the best! Refreshing to see that an eye practice actually takes their time, provides top-notch care and superior service in today's world of eye care. Sure beats dealing with the alternative "fast food" choices.

Feb 22, 2017

This was my initial visit to Bartlett Vision; and I can truly state it was a very pleasant experience and impressed with the professionalism and care extended to me.

Feb 8, 2017

Everyone at Bartlett Vision is very friendly. They treat each person as individuals and listen to any problems you may be having and addresses them accordingly.

Feb 5, 2017

The staff is very friendly and knowledgeable. The office is modern, welcoming and has all the latest technology. Bartlett Vision provides excellent care and service.

Feb 3, 2017

Office is very clean and staff friendly. Eye exam was good. The only draw back is they need a bigger selection of frames for teens and adults that's the only reason for a 4 star

Feb 1, 2017

The office staff is extremely nice and are willing to help. My wait once I arrived was minimal and was in and out of the office very quickly. The technology is state of the art with the latest testing abilities. Dr. Gabrenya is thorough and explains everything to you. This is how a Dr. office should be.

Feb 1, 2017

Very friendly and efficient staff. Dr. is very professional and explains procedures and treatments. Highly recommend.

Jan 23, 2017

Bartlett Vision is a great place for all your optometry needs (eye exams, glasses/contacts). We had a great first-time visit with Dr. Gabrenya, her staff was friendly and very helpful throughout the process. Looking forward continuing our family's vision care with Bartlett Vision!

Jan 22, 2017

My daughter and wife recommended Bartlett Vision. Let me likewise recommend Bartlett Vision to you. ALL of the ladies there are very pretty too! Ted Gault

Jan 21, 2017

The staff is always very friendly.

Jan 17, 2017

My vision prescription has changed in an unusual way and although everything isn't completely determined as I write I am appreciative of what Dr. G is doing to get things figured out so I can "see straight" again soon!

Jan 13, 2017

The staff is so friendly and nice. I never have a long wait. The office is cute and clean.

Jan 6, 2017

Dr. Gabrenya has the ability to explain medical conditions in a manner that is understandable, concise and friendly. She is extremely competent and trustworthy and simply the best Optometrist I've visited.

Jan 5, 2017

Great eye care for me and my wife

Jan 4, 2017

My first time at Bartlett Vision. Very good customer service, was quickly taken in and brought in for my scheduled appointment. The staff and optometrist were very knowledgeable and took their time to walk through things with me. I was very satisfied and will return.

Jan 4, 2017

Everyone is friendly. The staff here is knowledgeable about the products the care of them and your vision insurance.

Jan 2, 2017

Everyone at the office is caring and friendly.

Dec 30, 2016

It was very easy to register on line making the checking process very quick and smooth.

Dec 28, 2016

Only thing is the wait was a little long

Dec 21, 2016

Comfortable environment, thorough testing, explained any issues and helpful with glasses.

Dec 15, 2016

It really helps remind me of my appointments m

Dec 14, 2016

Friendly staff, very professional, and helpful

Dec 13, 2016

Staff is cutting edge, using latest diagnostic tools. Doctors are personable and very attentive. They take the time to explain what they see from the exam and how to effectively deal with any issues.

Dec 4, 2016

Dr Sypherd was very through. She probably saved my mothers life by detecting she may have had a stroke. The entire staff was very friendly and accommodating to my mothers needs.

Dec 2, 2016

Dr. Sypherd is very professional and knowledgeable. She is an excellent medical provider. I highly recommend.

Dec 2, 2016

Dr.Gabrenya and her staff are very knowledgeable, caring and professional.

Dec 1, 2016

Very impressed with the whole staff from the first call to set appointment and the exceptional service as soon as I walked in the door! Doctor Katherine was very thorough and made my experience exceptional. Very professional and was so relieved to find my new eye doctor!

Nov 29, 2016

The Staff and Dr. G are A:LWAYS friendly and caring. They make you feel like comfortable and treat you like family, not just another client.

Nov 22, 2016

Love how patient the doctor was with my daughter.

Nov 18, 2016

Excellent customer service and Dr. Gabrenya is thorough and professional.

Nov 18, 2016

Bartlett Vision is awesome in every respect. My vision health has improved greatly under your care. We very much appreciate you! Skip & Marianne Cordell

Nov 17, 2016

Attentive and polite staff. Brought my elderly mother here and everyone was so kind, patient and professional. Will definitely return and recommend to all.

Nov 17, 2016

always friendly and helpful...

Nov 14, 2016

Very knowledgable staff were pleasant and professional.

Nov 13, 2016

The staff is wonderful - caring, friendly. Dr. Gabrenya is wonderful with my children. We always have a positive experience!

Nov 11, 2016

Everyone at Bartlett Vision is very professional, courteous and knowledgeable. The appointment moved along well. I did not feel rushed and there was barely a wait time. Dr. Gabrenya explains things very well and answers all questions. I have also seen Dr. Hutchins and she is just as thorough. I was relieved to have so much help choosing new glasses and an explanation on what my insurance covered. I was very impressed with how quickly I received my new glasses and the staff checked the fit before I left the office. I feel very fortunate to have Bartlett Vision for my eye care.

Nov 10, 2016

The receptionists are friendly and helpful. One even remembered me when I went back two years after my last visit. The doctors listen well to concerns and questions and work with the patient to provide the best care. They explain what they're doing and looking for, discuss treatment options keeping individual needs in mind. The pricing is reasonable too. I would recommend this clinic.

Nov 9, 2016

Dr.Gabrenya is fantastic.

Nov 1, 2016

I will always recommend the office to everyone. I have always been very satisfied with all the services.

Oct 31, 2016

Staff is pleasant, helpful, friendly. Wait time is minimal, if any. Office is warm and welcoming. Parking is ample and easy.

Oct 25, 2016

The practice has very knowledgeable and friendly personnel at all levels of the practice. From the time you walk into the door attention is paid to you and you are made to feel comfortable. Getting a referral for advanced eye problems is available.

Oct 22, 2016

Dr Gabrenya is one of the most personable, yet professional health care providers I have encountered. It's easy to see that she cares greatly for her patients and her team.

Oct 21, 2016

Staff was very helpful and friendly!

Oct 6, 2016

The doctors are thorough and personable

Oct 2, 2016

Staff is awesome! Facility is very nice and comfortable.

Sep 30, 2016

Bartlett Vision is wonderful to work with. Very through exams by qualified professionals. Friendly staff and welcoming environment!

Sep 30, 2016

Great Doctors, Great Team. Highly Recomend.

Sep 29, 2016

Very professional & friendly, thoroughly explains everything being done

Sep 29, 2016

Dr. Gabrenya and her colleagues are professional and caring. They provide a warm and inviting atmosphere in their office. I have recommended her and her staff to friends in the area.

Sep 27, 2016

Staff is very helpful and friendly, LOVE the Drs so great with my young children!

Sep 21, 2016

The staff, was friendly, knowledgeable, and helpful. I have a minor phobia of things going into or near my eyes. They were able to work with me to make sure I still got the needed care without freaking me out.

Sep 9, 2016

Everyone at the practice is kind, good with kids, and very professional. I recommend Bartlett Vision any time someone is looking for vision care.

Sep 8, 2016

My wife and I are very happy with our experiences at Bartlett Vision. Courteous, competent and very professional staff who really take care of their patients. Would not think of going anywhere else for our vision heath needs.

Aug 31, 2016

Dr Gabrenya has always been very helpful and takes the time to answer all questions. She has made time to help with problems via email which has helped me greatly. I would highly recommend Bartlett vision to my family and friends

Aug 30, 2016

Dr. Gabrenya is amazing... so friendly, thorough, and kind! A GREAT doctor. :o)

Aug 25, 2016

Far and away the most attentive and amazing people I know.

Aug 25, 2016

Extremely friendly office, staff, and doctors! I never have a problem! They do an excellent job with us and our children!

Aug 22, 2016

Professional and friendly staff. The entire office is attentive to our families eye care needs. Thank you, Dr. Gabrenya for taking the time to be an outstanding Doctor.

Aug 8, 2016

I had my Silhouette glasses "tuned-up" a couple times by Christina for free (re-bent some of the stuff) and I was impressed that a) there were some extra parts available and b) she would volunteer to just HELP and do it for free. I left Glen Ellyn Eye Care where a lifelong friend had been my doctor - but I had to wait every time my expensive glasses needed a tweak AND pay out the nose for everything. You out serviced them - I became your customer.

Aug 5, 2016

Fantastic service and staff. Very knowledge!!

Aug 4, 2016

The wait was a little long 35 minutes. Visit was great with Dr. Gabrenya. Follow up with prescription to Osco has still not been sent in. Visit was on Wednesday, went to Osco Wednesday 8 pm, it was not called in. Thursday I called Osco at noon, still no script. I call office to follow up and was told it would be taken care of. I even got a phone message that it would be called in by the end of the day. Went to Osco 6 pm. Still not called in. Office is closed on Friday.

Aug 4, 2016

Dr Gabrenya is a great Doctor. She understands her patients very well and has a great presence. I've recommended her to everyone I know and will continue to do so.

Jul 27, 2016

I have been a patient at Bartlett Vision for many years. The Doctors and staff are very knowledgeable and clearly explain the eye exams and results. I wouldn't trust my eyes to any other practice!

Jul 26, 2016

I love the staff and the doctors 😊

Jul 24, 2016

I've been a patient here for about 2 years. Dr. Gabrenya was the first optometrist willing to work with me on any and all options to help me with my changing vision needs. With success I might add :)

Jul 21, 2016

Everyone is always friendly and helpful.

Jul 10, 2016

I have referred several people to you, and will continue to do so.

Jun 30, 2016

Friendly and helpful staff. They took their time in teaching my daughter about her contacts and care of her contacts. Dr. Hutchins is very informative and makes you fell very comfortable.

Jun 29, 2016

Very friendly and knowledgeable people.

Jun 27, 2016

Very helpful and pleasant staff!

Jun 23, 2016

The Doctors and staff provide such outstanding service. They will spend the time with you to help and explain all of your questions.

Jun 15, 2016

Such a personal experience from the latest technology to the top notch staff!

Jun 9, 2016

The friendliness, professionalism and knowledge from the doctor and all the staff makes this the place to go for eye care. I always feel comfortable, well-informed and understanding of all my options and never feel rushed.

Jun 9, 2016

Staff was friendly and courteous. Dr Hutchins was very thorough and gave excellent care. I would definitely recommend them to others.

Jun 3, 2016

Everyone at this practice is so friendly and helpful.

Jun 2, 2016

It's a friendly environment and the ladies that work there are great! Go see them if you need your eyes checked.

Jun 1, 2016

Love the text message reminders

May 27, 2016

My wife and I are grateful clients of Bartlett Vision. Your services are second to none and your staff is personable and very welcoming.. Drs. Gabrenya and Hutchins are excellent in every respect. Would not think of going any place else for our vision health needs.

May 26, 2016

Very thorough and very kind employees! They went out of their way to help me feel comfortable!

May 25, 2016

Friendly and unhurried. To time necessary to explain things and answer questions. Would recommend to friends and family

May 19, 2016

Love the knowledgeable staff

May 6, 2016

Love the knowledgeable staff

May 6, 2016

I brought my sister, an alzheimer's patient, for an eye exam and new glasses. I found all of the staff to be kind, understanding and very accommodating.

May 3, 2016

All your staff is great. Especially the Dr. We enjoy coming to our appointments.

Apr 27, 2016

I have to say that Dr. Hutchins was the most thorough and pleasant eye doctor I have ever had the pleasure of seeing. I would definitely recommend her to everyone I know and will return for years to come. She noticed an astigmatism that all the other eye doctors had missed and I now have the best prescription eyeglasses I have ever had! I am confident that my eye health is in great hands.

Apr 26, 2016

Everyone in the office is very pleasant and helpful. Wonderful experience.

Apr 25, 2016

The staff is wonderful. Friendly and efficient.

Apr 22, 2016

Everyone in the office was INCREDIBLY friendly and helpful.

Apr 22, 2016

The staff is great and friendly and welcoming when you come in

Apr 21, 2016

Was very professional as usual. Explained my options, and took as much time as needed with my questions. I would recommend to others.

Apr 5, 2016

Excellent service in all departments. No complaints! Everyone is so helpful, patient and congenial. Always a very pleasant visit!

Mar 31, 2016

All staff was friendly and professional! Dr. Hutchins is personable does a great job explaining things. I definitely would come back to Bartlett Vision! It was an overall great experience.

Mar 23, 2016

I generally thought my first experience at this office was excellent. I just wished for more detailed paperwork out the door with my current prescription included.

Mar 23, 2016

The Doctor and staff are always very professional, friendly and courteous. I wish all medical offices were modeled off Bartlett Vision.

Mar 20, 2016

Great as always. Everyone on the staff is friendly and helpful every time our family goes in.

Mar 10, 2016

Very nice office. Everyone was very friendly and great with picking out glasses with me. Went above and beyond.

Mar 9, 2016

I decided to try a new office with my vision plan. And I am very happy I did. It's nice to keep business in our home town of Bartlett.

Mar 8, 2016

Eveything was great! One small thing would be to clean all equipment in front of the patient. That personally gives me a greater sense of ease.

Mar 3, 2016

Greater selection of brand-name glasses.

Mar 2, 2016

I always look forward to my visits at Bartlett Vision. The staff is always very welcoming and I enjoy chatting with all of them.

Feb 21, 2016

Our family has been going here for years now. Wonderful staff, modern facility, conveniently located near Route 59. No better eye doctor in Bartlett!

Feb 16, 2016

We have been going here for years! Always great, consistent service!

Feb 16, 2016

Went great , good people . Happy go lucky atmosphere . Very helpful all the way around . Friendly & polite office .

Feb 14, 2016

EXCELLENT all around...GREAT STAFF & GREAT SERVICE!

Feb 13, 2016

Best eye doctor experience I've had. Great with kids too!!

Feb 12, 2016

Dr. Gabrenya always explains everything in a way that I can understand. She has such a pleasant demeanor, that I am always relaxed during my exams. Overall, she is a great doctor and I would recommend to her anybody!!

Feb 11, 2016

Everything was great. Love the new place. Staff always very helpful.

Feb 3, 2016

Your staff was very helpful when I was choosing my frames. Everyone was very friendly and as I said Nicole went out of her way for Matt with his contacts.

Jan 30, 2016

Beautiful office with very welcoming staff

Jan 22, 2016

Everyone is VERY NICE!!!! Love coming there!!! Excelent care and service!!! Thank you for taking such good care of my eyes!!!

Jan 22, 2016

Absolutely excellent! Thank you for your kindness!

Jan 21, 2016

Don't remember the Dr. I had but she was very helpful and informative. Explained everything very well. Great overall experience.

Jan 20, 2016

Great visit. Staff is friendly and Dr. Hutchins was very thorough and answered all of my questions.

Jan 14, 2016

Everyone is extremely friendly!

Jan 14, 2016

this was a first time visit and I found the level of care and concern well above average. Attention to detail, follow up on questions and information provided was more than I expected. I very much appreciated the time spent working with me to pick out new glasses not to mention the extra phone call to a vendor to get one of my questions answered. Super great service and a sincere care and concern for my well being.

Jan 14, 2016

This visit was far superior to my previous visit. I wouldn't change a thing. Dr Hutchins truly seemed to care about my vision concerns, took the time necessary to listen to my explanation, and performed a thorough evaluation. Intelligent, professional and personable. Great combination.

Jan 13, 2016

I can't think of anything that would have made my visit better.

Jan 12, 2016

Always a pleasure to stop in as everyone is always friendly and helpful.

Jan 10, 2016

Everyone was smiling & friendly!

Jan 10, 2016

Everyone was super friendly and concerned with my emergency situation. The doctor spent the time to talk to me and explain everything, I didn't feel like they rushed to get to their next patient. I was a last min call in and they were able to squeeze me in within an hour of my phone call on a busy Saturday morning. Thank you again.

Jan 10, 2016

It was very thorough, Dr. H. spent a lot of time explaining, it was a wonderful experience. Felt like she listened and acted on my concerns.

Jan 9, 2016

Wonderful experience, and Some laughs.

Jan 6, 2016

It's such a great feeling when you've found a health care provider/facility that meets all your expectations of patience, sincerity, helpfulness, professional, and clean!!! The whole staff was super nice and took their time. My husband and I were accommodated with last minute, end of the year appointments. I have already started recommending BV to others!!

Jan 3, 2016

My appointment was perfect.

Jan 3, 2016

Dr. Hutchins is an amazing doctor. She explained everything to me in great detail. She is professional and compassionate. The entire staff in the office is helpful and kind. I always recommend your office when asked where I go for my eye exams and contacts. Keep up the great customer service and professionalism as it definitely shines through!

Jan 2, 2016

keep doing what you are doing...it's working.

Dec 31, 2015

Please stop sending me email. I've never been to your office and don't appreciate emails telling me when my next appointment is. I live in a different state! And I'm shocked your system is so poor that it emailed me a survey for an appointment I never completed. Do better!!

Dec 30, 2015

Great visit and Dr. Hutchins explained my situation very well. Very friendly staff and beautiful professional office.

Dec 27, 2015

Things couldn't have been better.

Dec 22, 2015

Dr. Gabrenya provided detailed information about what was best for my eyes. The office was busy but she took the time to explain to me what was wrong and different options to correct my vision. This was extremely important, especially on my first visit.

Dec 22, 2015

The staff and doctors at Bartlett vision are friendly, professional and patient. I would highly recommend Bartlett vision for your eyeglass or contact needs.

Dec 18, 2015

I am very impressed! I was treated like a queen. Never thought I would actually enjoy my eye exam visit. LOVE Bartlett vision and Dr. Rachel -- thank you so so much!

Dec 13, 2015

Great visit, friendly staff and doctor. Would definitely recommend!

Dec 11, 2015

Loved the experience!! Thank you!!Great team and Great service! I Really enjoyed it!

Dec 10, 2015

None. Service was exellent and very friendly

Dec 8, 2015

This was an excellent visit. The doctor was professional as well as personable. The staff explained my financial options expertly and patiently, and also helped me pick out a great pair of glasses. Thanks

Dec 3, 2015

Everyone in the office is professional. I was impressed with the office itself and the equipment. I never new there were so many tests available to diagnose problems.

Nov 24, 2015

I would highly recommend Dr. Hutchins. She answered my questions in terms that I could understand.

Nov 20, 2015

I had a wonderful experience. I will be sending my husband and friends your way. Thank you.

Nov 19, 2015

All over, everything was an outstanding experience. From the greeting when we walked in, to the very detailed exam (explained in terms we can understand), and lastly the final step, all were done with a feeling of not only professionalism but also a warm and caring feeling. Will ABSOLUTELY recommend to others! Our turn to say THANK YOU to all of you!!

Nov 18, 2015

Dr. Hutchins is a professional with a lot of patience when it comes to fitting contacts for a hard to fit pati

Nov 14, 2015

knowledgeable, friendly, timely and dependable service. I could not ask for more and yet Dr. Gabrenya still goes the extra step to be sure the treatment options are affordable. Thanks!

Nov 13, 2015

I was very pleased with the whole experience.

Nov 12, 2015

Always feel welcome and informed would and do recommend frequently to family and friends

Nov 11, 2015

The staff did a great job getting me in on the weekend.

Nov 8, 2015

Dr. Hutchins is the kindest most caring doctor I have ever had in my life. I wish my other doctors were exactly like her! All of the staff at Bartlett Vision are professional yet kind and helpful.

Nov 7, 2015

Best exam I have ever had. The staff was excellent & couldn't be more helpful. I will tell everyone how good this turned out.

Nov 6, 2015

I appreciated the time I received from the doctor and the other staff members. Everyone is very friendly and knowledgeable about their job. I definitely recommend Dr. Gabrenya to anyone needing vision care.

Nov 4, 2015

Very friendly service , wish everyone serviced customers this way . Very pleasant .very professional .thanks to all of you .

Nov 1, 2015

Always great seeing everyone! Thank you so much!

Nov 1, 2015

The entire staff at Bartlett Vision is warm and welcoming. They are also very good at what they do, and always go above and beyond to make sure that my family and my needs are met - and even exceeded. :) They treat us like family, and it shows they truly care about our eye healthy and overall well-being. They are genuinely the best!

Oct 28, 2015

Fantastic visit and Dr. Gabryena is wonderful. I would highly recommend their team.

Oct 28, 2015

Everyone was very nice and Dr. Gabrenya spent a significant amount of time with me explaining what is going on with my eyes. She is going to help me with finding which surgeon I need to follow-up with for the cataract. They are a very proactive group and would highly recommend them!

Oct 22, 2015

Doctor was great with Jared.. made him feel comfortable and was very patient with him. She did a great job of explaining everything she was doing and the results of the exam. We were very pleased with courteous and friendly staff and the professional service we received for him! Thank you!

Oct 21, 2015

Great experience. Great people!

Oct 16, 2015

Everyone was most helpful and cordial.

Oct 14, 2015

Everyone was very accommodating to some special circumstances that I had the day of my appointment.

Oct 8, 2015

As always you great service and care

Oct 6, 2015

My father and brother started going here and now our entire family is going here! So clean and the staff is wonderful!

Oct 5, 2015

I loved being able to have our whole family get their exams together. The doctors and staff were great with the kids in addition to being thorough and knowledgeable.

Oct 1, 2015

Wonderful practitioners, beautiful office. It is a pleasure to be served by this practice. You will all stay in my prayers and thoughts.

Sep 25, 2015

The staff was so friendly and everyone made me feel so comfortable and reassured Dr Gabrenya was so professional and at the same time very friendly and reassuring.

Sep 23, 2015

Love the new place. Everyne is so helpful and friendly

Sep 21, 2015

I'm very happy with the service. This is my second time getting glasses at Bartlett Vision and I happy to say the service is the same--still great. Everyone is very kind, patient, and helplful.

Sep 20, 2015

This was a great experience. My concerns were addressed and listened to.

Sep 18, 2015

Casual but professional and very nice people who care.

Sep 11, 2015

It was such a pleasure to visit Bartlett Vision! EVERYONE was so kind, informative and a pleasure to talk to! I am very happy with Dr. Hutchins and all the staff! You are all amazing! THANK YOU!!!!

Sep 10, 2015

Everyone was very good at what they do but NOBODY has a NAME except Dr. Hutchins, she introduced herself. It would be nice with a special touch to know the person working with you and say what is her role. Wear an ID or something to see their names. Don't get me wrong everyone was pleasant except no names. Thank you for this opportunity. Violeta

Sep 9, 2015

Was great for both myself and my 10 year old son. Appointment was very timely and our new doctor was awesome. Will recommend!!

Sep 6, 2015

We love the new location and are continually impressed with the level of friendliness and professionalism. My kids look forward to their appointments and love everyone there!

Sep 2, 2015

Good explanation of what's going on with my eyes, quick turnaround on new glasses, friendly staff.

Sep 1, 2015

Simply the best! The entire family comes to Bartlett Vision and we highlight recommend! The staff is warm and friendly, helpful and honest with suggestions and super patient with kids of all ages!

Aug 27, 2015

So happy you are here in our hometown.

Aug 27, 2015

Very professional staff, friendly. Stayed open later for questions, was flexible when I ran little ran for appointment.

Aug 26, 2015

Everyone there was friendly and helpful. I tend to be a bit introverted , and usually find it difficult to talk to people I don't know. I did not have that issue here. You guys did a great job welcoming a new patient.

Aug 26, 2015

As always a great job done by ALL,THANKS AGAIN

Aug 26, 2015

Everyone from check in to the Intern/Trainee, the Assistant, and the Doctor were fabulous to work with. The team is very personable, and it doesn't feel like a "doctor visit". My family and I all enjoy the staff and would recommend to anyone looking for a vision care your facility. And the new place looks amazing.

Aug 24, 2015

Great visit. Always a good experience.

Aug 23, 2015

Dr. Hutchins was very thorough and explained my options. The gals at the reception desks are always friendly and helpful.

Aug 20, 2015

Am well satisified with everything overall.

Aug 18, 2015

DR. HUTCHINS IS OUTSTANDING AS WELL AS THE ENTIRE STAFF. I HAVE THE HIGHEST DEGREE OF CONFIDENCE THAT I AM TAKEN WELL CARE OF AT BARTLETT vISION...

Aug 16, 2015

Larger sign indicating entrance is on the north side of the building

Aug 12, 2015

The whole experience was very positive. I was quite pleased with the thorough eye exam along with the discussion. The facility itself conveys a great first impression. The receptionist was friendly, courteous and helpful.

Aug 7, 2015

My family and I really like the Optometrist that we see.

Aug 5, 2015

very friendly and professional doctors and staff.

Aug 5, 2015

My visit was great! The staff and doctors were very pleasant and accommodating. Thank you!

Jul 29, 2015

Everyone there is so nice and thank you again :)

Jul 29, 2015

Vision exams are new to me. I've never needed glasses so I wasn't entirely sure what to expect. When I made the appointment for my son I was told to expect about an hour. I'm glad I knew this so I was prepared to have entertainment for my 3 year old. Although there would have been plenty to keep her occupied with the small kids area! Everyone was so friendly and made my son and I feel comfortable throughout the process. I wasn't expecting to find out he needed glasses although I probably should have known. Things that he does makes more sense now. I'm also convinced that I need to have my eyes checked.

Jul 28, 2015

Combinations of errors: I received an e-mail telling me I was due for an appointment. When I called to make the appointment I neglected to check when my last appt. exactly was last year and the person I spoke with never did check when I gave her my insurance information . As a result, I was not eligible to use my insurance and had to pay out of pocket since I was not eligible till August. This has never happened before.

Jul 24, 2015

Dr. G is soooo sweet, friendly, and great with the kids!

Jul 24, 2015

Courteous friendly and efficient. No changes necessary

Jul 23, 2015

very courteous and friendly staff Wish you all the best!

Jul 23, 2015

I feel that every effort is made to consider my comfort and needs and a wide variety of options are considered and tried to find the right one medically and practically.

Jul 23, 2015

Bartlett Vision is the best eye care facility that I have been to - at least 10 over the last 40 years. Dr Gabrenya and her staff are patient, friendly, and great at providing a high level of service. It would be worth a long drive for anyone to come to this facility as the value and experience is outstanding!

Jul 22, 2015

What matters most to me over bargain prices is service, knowledge, and a friendly staff. But everything was extremely affordable too so I have no complaints.

Jul 20, 2015

As always, the team you have is exceptional Teresa and Tammy are fabulous! Finally got to meet Dr Hutchins and she is lovely. Thanks for always taking care of our eyes needs 😀

Jul 19, 2015

knowledgeable staff. prompt and courteous service every time

Jul 17, 2015

Staff and doctor were amazing. It was my first visit and I am so grateful I chose this office to make an appointment. Couldn't have been a better experience.

Jul 17, 2015

Dr. Hutchins is great to work with. She took the time to test and measure my eyes properly, and thoroughly explained the options. Thank you for the positive experience!

Jul 15, 2015

I am considering contacts. They really explained different options and even have a session to "train" me on how to care and use them. Thank you!

Jul 14, 2015

Dr Hutchins was very detail oriented in her examine. She made sure she had the correct readings. Very good exam.

Jul 4, 2015

Your staff and Dr. Carrie were amazing. I had a last minute situation and walked in. They were so kind and professional. Definitely a great experience.

Jul 3, 2015

I felt Dr. Hutchins was very thorough with the exam and explained many options well. I did not feel rushed.

Jul 3, 2015

The staff is always friendly and helpful.

Jul 1, 2015

Love the new office. Very spacious with a lot more waiting room seating. Very friendly and helpful staff (on the phone and in person). As always, doctors are great--very attentive and helpful.

Jun 26, 2015

I felt very good after this appointment regarding my options. The Dr. and staff were extremely helpful.

Jun 26, 2015

It is always a pleasurable experience.

Jun 21, 2015

Dr. Hutchins is wonderful!

Jun 19, 2015

Dr Gabrenya was Very Friendly.. and thorough.. I didn't feel rushed. I know I will be happy with all future visits

Jun 18, 2015

Awesome, friendly staff and knowledgeable and wonderful doctors! :)

Jun 18, 2015

Dr. Rachel Hutchins is awesome. Very friendly. In fact, all of the staff there were awesome.

Jun 17, 2015

Everything was fine, nothing needs to change.

Jun 15, 2015

Always friendly and explains all of the options available. Best eye doctor experience.

Jun 11, 2015

I wouldn't change a thing. . customer service was outstanding. .And my doctor is the best doctor I ever haf..

Jun 7, 2015

I've really enjoyed the appointments our family has had with this eye doctor. For my daughter's first visit, they made her very comfortable and at ease.

Jun 5, 2015

I think Dr. Hutchins is fantastic and you staff is friendly, knowledgable, and does a great job.

Jun 4, 2015

Prescriptions; curtsy notice that prescription was sent. Or a ballpark window how long it could take before checking with pharmacy.

May 28, 2015

Very pleasant experience.

May 25, 2015

Extremely pleased with my experience at Bartlett Vision. I was able to speak directly with Dr. Hutchins when I had a question over the phone and she herself personally scheduled my appointment, which is unheard of! I didn't have to wait at all and all my questions were answered extremely well. I felt totally taken care of my entire visit. When I was leaving, I told them I didn't have sunglasses and they gave me these visors to wear so I would be ok since I had my eyes dilated and it would have been impossible to drive home without them! Really great experience and I would highly recommend Bartlett Vision and Dr. Hutchins.