Reviews

Great visit. Staff is always polite and professional. Dr Kristina and staff have been serving my family and I for many years. Always happy to recommend your services.

Jan 23, 2021

Staff is amazing. They are kind, friendly, helpful. The office is clean and efficient. I think there were several new people on staff, all very professional. Love this office.

Jan 21, 2021

Dr. Gabrenya is amazing, She is kind, caring, intelligent of course, helpful, listens to all your concerns, comments and questions, doesn't rush through the exam, and makes you feel like your eye health and you as a person are genuinely important to her. Every doctor in any field should be like her!

Jan 14, 2021

I am so thankful for the care you take to help me with my problems. You're a pleasure to work with and I thank you for never giving up on trying to find me a prescription that works.

Jan 14, 2021

Everyone was very helpful, professional and knowledgeable! All my questions were answered and I was very pleased with all the services.

Jan 14, 2021

The staff at Bartlett Vision is tremendous; first class professionals. The efficiency and openness of their services are great!

Jan 13, 2021

I was seen right away, my glasses were fixed like they were new.

Jan 13, 2021

Professional practice with the latest technology

Jan 12, 2021

My first visit to Bartlett Vision and I was very impressed. Loved the attention and service I was given. Dr. Syfert is the best. Already made my appointment for next year!

Jan 9, 2021

The Staff is all amazing!!!

Jan 8, 2021

After filling out a few forms to update my records, I was seen immediately for my initial tests. My consultation with Dr. Gabrenya was completely informative. She prescribed drops for the irritation in my eyes and asked me to get in touch with her if I needed additional help before my next annual checkup. I will definitely recommend Dr. Gabrenya and her entire staff!

Jan 6, 2021

Excellent Service and attention...!!!

Jan 6, 2021

Bartlett Vision has the best employees that take great care of you from the moment you walk in the door. The office is immaculately clean, the staff is exceptionally knowledgeable, that's why I drive over an hour to come here!

Jan 6, 2021

Wonderful employees that are very helpful!

Jan 1, 2021

Everyone is always very friendly. I like talking to Chris at the front desk.

Dec 31, 2020

The entire team and experience, from beginning to end , is focused on patient care.

Dec 30, 2020

Kristin went above and beyond for me dealing with my insurance. Dr. G is always kind and respectfully listens to all of your concerns. I wouldn't go anywhere else!

Dec 23, 2020

Really enjoy going to such a clean and professional clinic for vision services. The staff is friendly and knowledgeable. I feel confident in their assessment of my family's vision and needs. Great job - keep it up!

Dec 19, 2020

The staff at Bartlett Vision made picking out new glasses a painless and simple process! Their staff is extremely knowledgeable, professional and friendly. It is easy to recommend them to family and friends as I know they will be as happy as I am with the service they receive!

Dec 18, 2020

Dr Sypherd was great with my child at the initial consultation. Hoping with her help and direction we will see improvements in my child’s reading skills among other things.

Dec 13, 2020

Down to earth , just good people

Dec 8, 2020

Wonderful staff and doctors

Dec 5, 2020

We love everyone at Bartlett Vision Dr Sypherd has been taking care of our family’s Eye needs for many years now. The technicians and office staff are always friendly and professional I highly recommend Bartlett Vision

Dec 4, 2020

A great appointment. I am satisfied with the total experience Henrice Kuffel

Nov 18, 2020

Great service and great attitudes all around. No complaints on my end and the best advise I can give is to go check it out yourself.

Nov 16, 2020

always great to see you folks, not only are wonderful professanls but alsosuper nice folks.

Nov 12, 2020

I have been here previously for my annual eye exam. I was nervous about going in as I was going in during COVID 19. I observed them to clean multiple surfaces and take extra steps to insure the safety of myself and others. I was put to ease once I saw that.

Nov 12, 2020

Great experience. I trust the Doctor's opinion and the staff is very friendly. I wish I came to you sooner.

Nov 5, 2020

Everyone I was in contact with was very friendly and professional.

Oct 24, 2020

This was my first visit to Bartlett Vision. I received excellent service and care for the person who greeted me at the reception desk to when I paid my bill and walked out. The doctor was knowledgeable, and communicated clearly what she was doing and her diagnosis and recommendations. She was honest and did not try to sell me additional services or new glasses. I highly recommend Bartlett Vision.

Oct 22, 2020

The staff and eye doctor was amazing.

Oct 19, 2020

Clean office, great staff, Dr Sypherd is wonderful!

Oct 16, 2020

Great service and safety!

Oct 15, 2020

The Bartlett Vision is a wonderful place to have your yearly eye exams. Doctor and Staff are highly knowledgeable and extremely kind and empathetic to their patients needs. So glad they are located in our neighborhood! We hope to be patients there for years to come!

Oct 14, 2020

Thank you as always. We are always taken care of and pampered at Bartlett vision. Our eyes thank you every day!!

Oct 9, 2020

Loved the progress my granddaughter made since seeing Dr. Sypherd. The Dr. really knows how to relate to children AND ask the right questions to get the correct diagnosis.

Oct 2, 2020

Easy access, nice location, roomy waiting area, prompt service, knowledgeable staff.

Sep 30, 2020

From the first phone call I felt very welcomed and comfortable every interaction from front desk to Dr. was very pleasant I would very much recommend going to Bartlett vision !

Sep 30, 2020

Great Doctors and Great Staff

Sep 29, 2020

I’ve been a patient at Bartlett Vision for more years than I can count. They are the best of the best!

Sep 26, 2020

I have been here a number of times and have always found them to be very caring and professional.

Sep 23, 2020

First time visit and very impressed with the friendliness and great care taken from first moment walking through the door !

Sep 22, 2020

By far the most complete eye exam I have ever had. . Dr. Kristina Gabrenya took the time to address my concerns and showed much compassion throughout the entire exam Staff very friendly and professional.

Sep 16, 2020

Lacked a selection of eyeglass styles

Sep 3, 2020

They are very friendly and accommodating.

Sep 3, 2020

Staff is always friendly & willing to help and I've had appointments with all the doctors and they're all very nice and attentive.

Aug 29, 2020

The business is very professional from the moment you walk in the door. I feel like everything is well managed with special precautions during Covid. All members of the team are friendly and competent.

Aug 27, 2020

Everyone is very friendly and helpful The office was very clean and felt very safe in there everyone had mask 😷 Thank You

Aug 27, 2020

Always friendly and take the time to make sure you're happy

Aug 27, 2020

The staff and doctors at Bartlett Vision do whatever it takes to get the right fit and prescription for my eyes with both contact lenses and glasses. My eyes are difficult to fit but they take the time to make sure it is right for me. I really appreciate their patience and dedication.

Aug 23, 2020

I already have recommended your team to others. It's a fun an efficient place. and Safe under the circumstanaces

Aug 21, 2020

Already recommended Dr. Sypherd at Bartlett Vision to a few friends

Aug 21, 2020

Very professional but incredible personal as well!!! So comfortable with the cleanliness! The Dr's assistant - sorry don't remember his name - is a great guy!!!

Aug 17, 2020

I have received prompt, courteous and informative care. All of my questions & concerns were explained. I will definitely recommend your services to others

Aug 9, 2020

Always very professional and great service.

Aug 7, 2020

Everyone friendly and prompt. Tests are clearly explained to me. I never feel rushed and my questions are answered,

Aug 4, 2020

Very professional and they take precautions pertaining to the COVID-19 to keep everyone safe

Jul 31, 2020

All staff were upbeat, positive, and patient.

Jul 31, 2020

The staff is always friendly and ready to help! This is one doctor's office they like to come to!

Jul 28, 2020

It was the service that I like. Clear, precise, informative

Jul 28, 2020

Everyone was polite and professional. My concerns and questions were addressed.

Jul 17, 2020

Visit was wonderful. I will recommend and be back.

Jul 14, 2020

Great experience. Testing done by an excellent technician. He was personable, attentive and also timely. The Dr was awesome as well. She listened and checked back on prior notes form an earlier visit. Listened to me about what I needed. Thank you Dr. Also Jennifer as always is awesome! She makes picking out glasses a fun experience! Also worked with me to keep me in budget. Thanks so much Bartlett Vision!

Jul 7, 2020

The woman at the front counter was very friendly and treated you kindly. She helped me with all my questions. Dr. Kristina Gabrenya is a very thorough doctor. She does a better evaluation than I ever had. She is very friendly and will answer all your questions.

Jul 1, 2020

Great service while being mindful of the risks of running a business in a pandemic

Jun 28, 2020

Bartlett Vision Staff and Doctors are always friendly and helpful. My eye exams are always thorough, complete and I really feel that they care about my eye health and the future and safety of my vision. Thank you so much

Jun 27, 2020

Awesome staff. They take great care of there patients

Jun 27, 2020

Thank you for your kind and professional attention. Responsive cheerful care.

Jun 26, 2020

I use to come here many years ago. Glad I have returned. Very nice staff and the Dr. was very knowledgeable, I felt very comfortable there.

Jun 17, 2020

Everyone at Bartlett Vision is very king and professional! The only place I will ever go for my eye examines!

Jun 16, 2020

Staff is very pleasant and courteous. Very professional atmosphere.

Jun 15, 2020

Outstanding service. I felt very comfortable seeing that all of the new protocols were being followed. Great experience.

Jun 14, 2020

everything was fine.I did think that the glasses were very pricey.Ever

Jun 13, 2020

With all the uncertainty lately I just want you to know how very professional everyone was. Great team!

Jun 13, 2020

Dr Sypherd was very thorough in my review and had great suggestions for new frames that would solve an ongoing issue I’ve had. The staff was friendly and knowledgeable as well.

Jun 12, 2020

Friendly staff. Doctors are very thorough-/do not rush you through your appointment. I wear specialty contact lens which are often hard to fit comfortably. I can honestly say that my lens now are the best ever .

Jun 12, 2020

If our representatives in Washington were as good about caring for the people as those at

Mar 15, 2020

Although it took a while for my eyes to dilate, the exam and recommendations were thorough.

Feb 28, 2020

Bartlett Vision's entire staff if friendly and professional. Thanks to all. Dan

Feb 26, 2020

Everyone that worked with me was very helpful, friendly, and professional.

Feb 20, 2020

Everyone is fantastic!!!!!

Feb 20, 2020

Dr. Summer Gabrenya is very professional, caring and kind. The staff is always friendly. Very welcoming and kind. The facility is top notch. The environment is clean and inviting. The entire visit flows very well. Ive never had to wait to be seen. Picking out glasses is a nice experience as well. They have a huge variety and again the staff is very helpful. Five stars for this wonderful facility! You will not be disappointed

Feb 15, 2020

Everyone was very helpful and pleasant! I can’t wait to get my new glasses and contacts! 😁

Feb 14, 2020

Amazing office - from the front desk to the Dr . . . Thank you!!!

Feb 4, 2020

I enjoy my visits and especially the great service. I am very pleased to have the owner take care of me. Others are good, but not great. Walt

Jan 29, 2020

Excellent facility and personnel; state-of-the-art equipment and friendly, knowledgeable staff; full service from inspecting eye health to advice to getting glasses made if needed; highly recommend

Jan 17, 2020

The staff is friendly and professional, always a pleasant experience. The doctors take their time with you, which for any medical appointments is a rarity.

Jan 17, 2020

Great place to go. Always tentative to their clients & very welcoming. Thanks Kristen!! The best!!

Jan 16, 2020

Both staff and providers were very courteous, friendly, and helpful in explaining every step of the process to me from intake forms to purchasing the glasses themselves. I definitely will recommend Bartlett Vision to anyone in the future!

Jan 10, 2020

Very careful exam, explaining everything to me. I didn’t feel rushed and had all my questions answered. Everyone very friendly.

Jan 7, 2020

Service is great as always. Dr very knowledgeable. Staff always polite and prompt.

Dec 31, 2019

Bartlett Vision is wonderful. Very professional and staff are warm and welcoming.

Dec 17, 2019

Great professional service. All employees are helpful & polite.

Dec 11, 2019

We love the staff and service we receive at Bartlett Vision.

Dec 8, 2019

Everyone in the office was very helpful and friendly 😊 Bartlett vision makes sure their patients are comfortable during eye exams and takes the time to fully explain what they're doing! I've been very happy with their service in the community 😃 Thank you all at Bartlett vision.

Dec 4, 2019

We paid the next day due to the payment PC being down. Unfortunately the type of lens agreed to and the price both changed after our visit and was not noticed, nor were we told about the change. It took a phone call to understand the situation. Normally in a business transaction, when the agreed upon price or delivered item / service is changed, a phone call is warranted. Not good business practice,,,

Nov 24, 2019

The staff is genuinely caring about your health needs. Great customer service

Nov 15, 2019

I’ve been coming to Bartlett vision since I was 18, I’m now 34. Staff is always friendly, they’ve been able to figure out my complex needs, and are always willing to work with me for a solution. I’d recommend to anyone!

Nov 14, 2019

I have all ways Love the way they treat me. Very nice front desk staff. Thanks for always being there.

Nov 9, 2019

I was able to get in quickly and received a very thorough eye exam. Dr. Gabrenya prescribed an eye drop to ease my discomfort. I would definitely recommend Bartlett Vision

Oct 30, 2019

Very friendly staff and they have always made sure my contacts were right for me!

Oct 21, 2019

I was very impressed with Bartlett vision. Everyone there was friendly and professional. They appear to have the latest technology. I am definitely going to keep going there for all of my eye care needs.

Oct 9, 2019

Really Great office. Was seen by Dr Avjit Shahi, but all the ladies (Kristen & Jennifer) are great.

Oct 8, 2019

I was concerned about a condition that developed and called the office and they scheduled me within 3 hours. The entire staff was very responsive to my concerns and they examined me and gave me all the information that I needed about my visual issues.

Oct 8, 2019

Bartlett vision is truly a great experience. All of the staff is very friendly and treats you as if you were a family member. This really stands out to me compared to my PCP doctor's office, for example. The man that did the preliminary exam work was great. Dr. Shahi explained everything about my eyes to me very well. I left the appointment feeling really good, not the typical "I'm so glad to be done and out of there" feeling.

Oct 1, 2019

When ordering new contacts I was initially told it would take 7-10 days for them to come in. After 3 weeks of not hearing anything, I had to call them for an update. The update was that it had been 3 weeks, and no one from there noticed that my contacts had not come in yet. I had to call and prompt them to call the manufacturer to find out where they were. After all of this the contacts that were suppose to be 7-10 days took over a month. Very disappointed

Oct 1, 2019

Everyone is very friendly and we enjoy our yearly visit.

Sep 24, 2019

Excellent optometrist's office. Professional and efficient. Dr. Gabrenya is thorough and the rest of the office staff is super nice. Best eye doctor in the area and I've been to several. They didn't have a ton of availability when I scheduled my first appointment and it is clear why! Call now! 10/10

Sep 24, 2019

Nice clean office/retail space. The Dr and employee's were very nice and friendly.

Sep 21, 2019

Very thorough examination and done extremely professional.

Sep 18, 2019

Hands-down, the most genuine interaction I've ever experienced between myself and an optometrist (or any doctor for that matter). All I ever really want is someone who will sit with me and listen to what I have to say about the condition of my eyes, and Dr. Gabrenya did just that. She provided a more thorough examination than any other eye doctor has in the past, and her recommendations were more substantial than your run-of-the-mill doctor. She made me feel comfortable and confident. I'll absolutely return for future eye needs!

Sep 11, 2019

Friendly and expert care from people who take the time to answer questions and to make your visit as comfortable and productive as possible. Highly recommend.

Aug 31, 2019

I feel the staff at Bartlett Vision are all accommodating to anything I need assistance with. They are friendly and very helpful.

Aug 31, 2019

Always a pleasure. Kindness and always helpful explaining everything.

Aug 20, 2019

Always an excellent and cordial meeting with the staff.

Aug 5, 2019

The service I recieve from EVERYONE is great. Thanks so much.

Jul 27, 2019

Bartlett Vision is a great place to get your eyes checked. The staff genuinely spend time with their patient to ensure that the best care is given.

Jul 20, 2019

Excellent service, and staff are courteous and professional in demeanor, listen intently to whatever problems you are experiencing, and helpful in every way!

Jul 18, 2019

great visit - friendly staff

Jul 18, 2019

The customer service is great, and the Dr's there listen and are caring. Definitely recommend!

Jul 11, 2019

The doctors and staff are always professional and care about their patients.

Jul 7, 2019

Professional staff and great Doctors

Jul 2, 2019

I had a great visit with Bartlett Vision recently. I came to them to identify problems I was having adjusting to a pair of glasses I had bought online with a prescription from another doctor. The front desk staff worked to slot me in when another patient cancelled; The doctor patiently listened while I explained (in way-too-much-detail) the situation, and everyone worked to help sort out what was wrong with my glasses. Great experience and I'm happy to have found them. I only wish they were open a little later, for those of us working 9-5 jobs.

Jun 27, 2019

There could be a little more selections for frames other then that I love Bartlett vision, the staff is great! Thanks you all for the wonderful treatment we get every time my son and I come to visit.

Jun 27, 2019

The entire staff was friendly and polite. Provided great information and detailed explanations to questions. I filled out the registration online and had read and sign an additional 3 pages of material. I got there early to make sure I had time for anything extra but it was minimal and they were able to get me in sooner.

Jun 27, 2019

Dr. Gabrenya is a special health care provider with her ability to pay attention to my concerns and ability to explain what is wrong with my eyesight in a manner that I understand. It is why I took sick time off of work to visit and why I waited for her return and lastly why I order my glasses through Bartlett Vision rather than somewhere else.

Jun 26, 2019

I love how we never have to sit in the waiting room. We are called in on time. They also will compare insurance policies to see which provides the most coverage.

Jun 25, 2019

I had limited choices last year to get my eyes checked and went to a chain practice. I never felt comfortable with my prescription and had no recourse. I went to Bartlett Vision and felt comfortable the entire time. I love the detailed information provided by Dr Shah. Her and the staff did a great job explaining what they’re doing and why. Highly recommend this place for any eye care.

Jun 22, 2019

this was my first appointment at Bartlett vision. I felt the exam was more thorough than any I’d had elsewhere. All my questions were answered in detail. Everyone was very professional & helpful. I will definitely suggest this office!

Jun 12, 2019

Friendly welcoming to the patients well experience.

Jun 11, 2019

Great doctor & helping staff

Jun 7, 2019

Each time I visit your office, I am impressed with the thoroughness, friendliness and overall feeling of competence I experience from each and every employee.

Jun 6, 2019

Dr. Shahi is amazing. She is thorough and easy to get along with. She makes sure you have a full understanding of the exam and results before you leave. She remembered me and my kids from over a year ago. Will recommend this office to anyone I come across.

May 16, 2019

Wonderful, fun staff...very efficient, very helpful.

May 3, 2019

Personnel are courteous and professional in demeanor...everyone made me "feel at home". Dr. Gabrenya is outstanding and answered all of my questions regarding cataract surgery. Many thanks for everything.

May 1, 2019

Your staff is great! Have known some many years, all so caring

Apr 27, 2019

The staff was. Very nice and helpful! The doctor was easy to talk to and the optician was great with helping choose frames!

Apr 26, 2019

Everyone is very friendly and helpful

Apr 17, 2019

The staff at Bartlett Vision is very friendly and helpful. Dr Shahi is very knowledgeable and pleasant to deal with. Her exams are thorough and in depth.

Apr 3, 2019

Friendly staff! Excellent Doctors, Warm office and great selection of eyeware.

Apr 3, 2019

The doctors and staff are always very professional and really care for their patients.

Apr 2, 2019

LOVED this office! The staff are amazing--very friendly and professional. I didn't have to wait long to be seen and loved the doctor too!

Mar 21, 2019

The staff was very friendly, we didn't have to wait long to be seen and the doctor and staff were very professional!

Mar 21, 2019

I really like Bartlett Vision for both my daughter and myself. The staff is really friendly helpful and good with kids too. It's hard to get appointments outside of working hours, it would be nice if they had more doctors on the weekend, but otherwise it's always a great experience when there.

Mar 19, 2019

Your doctors and staff are so wonderful! I'm so happy my husband and I made the change to your office! Thanks for everything!

Mar 15, 2019

I enjoy using Bartlett Vision for my eye exam and for purchasing glasses. The exam is very thorough and the staff is so helpful when it comes to purchasing frames. I appreciate their honesty. The girls won't let you make a purchase unless it looks good. When I leave, I feel good about my appointment and my purchase. If adjustments are needed, it's handled right away.

Mar 14, 2019

Very friendly and knowledgeable

Mar 7, 2019

Friendly, knowledgeable, caring, this is how I would describe everyone in this practice.

Mar 7, 2019

All staff that I came in contact with are exceptionally friendly. Dr. Shahe is thorough and extremely friendly.

Mar 7, 2019

Everyone was polite and professional. Appointment was on-time and efficient.

Feb 26, 2019

The staff at Bartlett Vision is professional and warm every time we see them. Great advice too about what we can do to improve our vision with contacts.

Feb 21, 2019

Excellent customer service and bedside manner.

Feb 19, 2019

Very pleased with the service. The staff was overall friendly and helpful. It's nice going to a place that you feel valued and not just another patient. Recommending this place to everyone I know that needs an exam!

Feb 15, 2019

The staff were great, they went out of their way to make you feel comfortable. The receptionist Rose had a large bottle of water avilable for thirsty customers.

Feb 13, 2019

BV Team is awesome! Dr Shahi, Chris and Jen are a pleasure to deal with!

Feb 12, 2019

too much time passed once eyes were dialated before dr returned, in fact i had to go looking to find out what the problem was. ask jen walt

Feb 7, 2019

We love the doctor there she is so good with my boys when they come into see her and makes sure she checks everything thoroughly!

Jan 29, 2019

Bartlett Vision highly recommended! Dr. Kristina Gabrenya Is absolutely wonderful. Great and Helpful staff.

Jan 25, 2019

Doctor Shahi was great. She took her time and identified a possible tear on my retina. She had the staff set an appointment at Wheaton Eye Clinic that same day. Thanks to her diligence I only have to go through a minor procedure rather than having a detached retina.

Jan 18, 2019

This was my first visit to your office, and I have to say the combination of friendliness and professionalism is the biggest asset you have in your practice. I can't say enough about the great first impression I received and look forward to working with all of you.

Jan 13, 2019

With the great service you always provide, why are you sending out surveys? When you are as good as you are, you really don't need to provide questions you already know the answers to.

Jan 12, 2019

Staff has great customer service skills and they are professional, caring, friendly and efficient. My appointment was with Dr. Carrie Sypherd. Dr. Sypherd is professional outstanding, caring and personable optometry specialist that started treating me at MarianJoy after a car accident in 2010 to present. It is because of Dr. Sypherd's vision training that I am able to drive and work today.

Jan 6, 2019

My visit to Bartlett Vision as always was great. The staff are all wonderful and helpful people. My Eye Doctor is Fantastic. Great Visit over all.

Jan 4, 2019

A visit to Bartlett Vision always leaves me with a feeling of having had a very thorough eye examination. From start to finish, their professionalism shines through. I would heartily recommend their services to one and all.

Jan 2, 2019

Dr. Avjit Shahi is wonderful. She takes the time to make sure your prescription is perfect!

Jan 2, 2019

I love coming here. I never had a bad experience. It's always fast, easy, fun and professional.

Dec 31, 2018

Family Day at Bartlett Vision, My two sons and I had our yearly exam. Our eye issues and needs are all over the map from minor to high maintenance and they can do it all! I have complete confidence in their staff and technology.

Dec 30, 2018

Friendliest staff, always professional, courteous, and quick.

Dec 26, 2018

Awesome service Beyond friendly staff Helpful Explained everything 5 stars++++

Dec 5, 2018

Could not have been better

Dec 1, 2018

Very friendly staff , and professional.

Dec 1, 2018

Everyone very friendly and knowledgeable. Seem to be current from a technical perspective and very helpful with incorporating insurance.

Nov 21, 2018

Friendly and helpful staff who remember you from visit to visit, welcoming and beautiful office, and great selection of frames to choose from!

Nov 20, 2018

Always incredibly quick, efficient, and friendly.

Nov 18, 2018

The staff is always courteous and professional. Dr. Kristina and staff are very thorough and never rush. Always prepared for questions and comments. I reccomend them to my neighbors and friends.

Nov 10, 2018

I have been a patient of Bartlett Vision for many years. The doctors and staff are very courteous, caring and professional.

Oct 30, 2018

First time here. Everyone was fabulous! Very friendly and fun!

Oct 20, 2018

The staff here is incredibly helpful and friendly.

Oct 19, 2018

Staff is extremely friendly and helpful! Offer evening and Saturday hours.

Oct 9, 2018

Keeps excellent records and has personal knowledge of previous exams which makes the exam all about me. Looks for potential areas of concerns if any. I have recommended to friends and relatives and will continue.

Oct 6, 2018

Everyone at Bartlett Vision is extrememly nice and welcoming. I had a recent eye stye, I called for an appt and was able to get in within an hour. Dr Sypherd was genuinely sympathetic with my issue and made me feel extremely relaxed that it was nothing to worry about and got me on antibiotics right away. I would highly recommend anyone looking for a compassionate eye doctor and staff.

Oct 5, 2018

Great overall experience. Front desk staff, clinic staff and the provider were all great. Very timely and super friendly!

Oct 4, 2018

Staff and doctors are super friendly and welcoming. Barely any wait time.

Sep 21, 2018

My first time using this place and it was amazing. Very clean, wonderful staff and doctor. They are very thorough, take their time answering questions and explaining what’s going on. Best optometry experience to date!

Sep 8, 2018

Down to earth, friendly. Totally understandable on your price range & very helpful. Doctors staff are great 👍🏻!!!

Aug 25, 2018

So very happy she caught the retina tear! Thank you!

Aug 21, 2018

highly recommend. doctors and staff professional and energetic. always upbeat, too.

Aug 20, 2018

Staff is always so kind and on time. We had a contact fitting this time for my daughter and they were amazingly supportive and patient while she worked on getting the hang of it. Great experience!

Aug 17, 2018

The office staff was friendly yet very professional. The Dr. was very nice and obviously knowledgeable in her field.

Aug 14, 2018

Great visit, the dr was very personable and great with my son as well!

Aug 11, 2018

Nice staff. Very helpful.

Jul 22, 2018

From the very beginning Bartlett Vision has been my favorite. I love the doctors and the staff is so helpful. Bartlett Vision cares about the health of my vision and keeps me on track.

Jul 19, 2018

Took my 5yo for his kindergarten exam. He was nervous at first, but the kind staff helped him warm up quickly. They were patient and my the time it came time for him to see the doctor, he was calm, friendly and cooperated.

Jul 19, 2018

Everyone in the office is very friendly and helpful.

Jul 19, 2018

It's a happy, friendly, professional office. Dr. Shahi is personal and caring.

Jul 11, 2018

Quality and timely service

Jul 2, 2018

Bartlett Vision has the most friendly staff of any office I've been to.

Jun 26, 2018

The office staff is so nice. The Dr took me in right away and explained everything to me as we went through the exam. She answered all my questions. I really enjoy going to the local optometrist that have their own practice rather than the big box stores. There is a must more personal touch to the whole experience. Also, I have the most confidence in their knowledge and ability to help me in an emergency.

Jun 21, 2018

The staff are so helpful and pleasant. Both my 4 year old and 6 year old loved getting their eyes checked. Everyone is so patient and compassionate. I also appreciate the extra hard work the receptionist did with my insurance

Jun 19, 2018

Love the staff, the experience, the knowledge, but I feel glasses are way too pricey

Jun 16, 2018

Friendly staff that go above & beyond. Clean, modern office. Convenient location. Up to date technology & systems. Highly recommend!!

Jun 12, 2018

Very efficient and caring. In tune with my bi-focal contact needs. Everyone always friendly and I've never felt rushed.

Jun 7, 2018

Everyone is always so nice and helpful - they have a way of making you feel welcome and their concerns are 'real'.. I feel that I can trust their advice and counsel.

Jun 6, 2018

Very good care and friendly staff

Jun 1, 2018

Everyone at Bartlett Vision is friendly, helpful, and patient. I opted for the extra testing for Optomap Digital Image of retina and MPOD for macular pigment measurement for not much extra and as a bonus my eyes did not need to be dilated. I appreciate that had some of the latest technologies. Dr. Avjit Shahi was very polite, helpful, and patient as it took a little extra time to get my eye glass prescription right. A few weeks earlier they saw my wife the same day immediately for an eye emergency, did an eye exam, and referred us to a qualified ophthalmologist for an appointment the next day! Very happy with the quality of service I have received at Bartlett Vision and that goes for my previous two eye exams I had with them also.

May 24, 2018

every one is very pleasant from the front desk to the check in person and the doctor is wonderful

May 24, 2018

Dr Shahi is top notch ...Very thorough ...really enjoyed the extra time that was spent we me in explaining my needs ....Chris at front desk was very nice , a people person .... Kayla , who gave me various tests was very nice as well ... Assistants Deanne and Rose also helped out with sending a note to my doctor and picking out the right pair of glasses ....

May 18, 2018

Everyone is always very nice and friendly.

May 10, 2018

Great service. Everyone is friendly and knowledgeable.

May 8, 2018

staff is friendly and helpful

May 2, 2018

Staff was very nice and did a very good job explaining each test to me before we began. Made me feel more comfortable and more trusting that I was in good hands.

Apr 27, 2018

I have always had a good experience at Bartlett Vision! This was my first visit to the new location which is much bigger & very nice. Everyone is so kind & helpful from the front desk staff to the doctor to the staff helping you pick out new frames. Last time I got my glasses there I needed some adjustments made a few weeks later. I walked in, without calling or anything beforehand, and they helped me out right away.

Apr 26, 2018

Everyone is so friendly and helpful. I drive over 60 miles to come to there.

Apr 25, 2018

Everyone was super friendly. I was there during my lunch break and I was in and out very quickly but didn't feel rushed either.

Apr 25, 2018

I would definitely recommend Bartlett Vision to others. From the moment I entered until I left, it was a great experience. The staff were very friendly and courteous, and the facility is very clean, comfortable, and modern. Dr. Shahi is an excellent doctor, patiently spending the time to answer all of my questions. I just brought my two-year-old son for a check-up, and she worked very well with him; I was really impressed with how patient she was in getting him to cooperate. Everyone else was also very great with him, and I felt very comfortable bringing him there. I am very happy I found this place!

Apr 23, 2018

I came an hour early for my appointment (my mistake), and they adjusted their schedule to get me in early.

Apr 23, 2018

The staff is friendly and helpful from the day you make an appointment to the time you leave. They are knowledgeable, caring and each member of their office made you feel welcome and valued. I feel very thankful fir their care.

Apr 21, 2018

Very efficient, thorough, and informative in eye exam.

Apr 14, 2018

The staff from the front to the Doctor herself were professional and courteous. I loved the Doctor and the woman who gave me the initial testing especially who made the process simple. They were excellent!

Apr 12, 2018

Excellent and very professional staff.

Apr 6, 2018

Everyone was friendly and explained everything very well.

Apr 5, 2018

Everyone was extremely friendly and made me feel very comfortable.

Mar 17, 2018

A kind office, whose staff seemed to honestly care. I was there for a yearly check-up, and afterwards I was pleasantly surprised at how little pressure I received about purchasing a new pair of glasses, even when my prescription had changed.

Mar 16, 2018

Great Doctors, Great staff. Friendly.

Mar 16, 2018

The entire staff made me feel well cared for.

Mar 9, 2018

Everytime we go there we are treated with respect and professionalism, -Dr. Grabrenya (sp?) Jennifer are wonderful! - they make you feel very comfortable. Not only are they knowledgeable, but also explain things in a language anyone can understand. Will ONLY go there FOREVER!!!

Mar 2, 2018

I was very pleased with the staff in the office. Very friendly and professional.

Feb 13, 2018

Issue - Since i am now on Medicare and a Medicare supplement my visit was not covered by insurance. I would have hoped that the personnel at the front desk would have informed me of this before my exam. They did not. I spent $144 that i did not need to spend. As a result of this and my new insurance please remove me from your patent list.

Feb 6, 2018

I loved your service and great joy. 👍

Feb 6, 2018

Everyone at Bartlett Vision is great! They take the time with you and are very compassionate about what they do. I wouldn’t hesitate to refer anyone I know here.

Feb 1, 2018

the only somewhat complaint is the chairs in the room for the optical scanning. I felt the smaller black one was going to slide out from under me.

Jan 28, 2018

Was contacted to make appt for second pair of trial contact lenses. Arrived on time for appt and was told she needed to check with dr what lenses I should put in. After waiting 15 min I was told the wrong pair was ordered. Not sure why this wasn’t checked prior to my arrival. I did not care for girls flippant attitude that a mistake was made. You can thank Jennifer for making a bad situation better.

Jan 27, 2018

The staff very friendly. The whole place is clean and inviting. Dr. Shahi was friendly, helpful, informative and overall just a wonderful doctor to work with thank you! Getting the glasses was such a pleasure, staff so easy to work with helpful and knowledgeable.

Jan 26, 2018

I wouldn't trust my eye health to anyone else except Dr. Kris and her team. They are not only trustworthy but so friendly it's like visiting old friends when I go there.

Jan 26, 2018

I had no problems and was taken in on time.

Jan 19, 2018

Professional customer service, and excellent eye exam with outstanding eye doctor, Dr. Carrie Sypherd.

Jan 9, 2018

Team was professional and service was timely.

Jan 4, 2018

Very thorough exam, explained what they were doing why they were doing it in detail. Very large selection of glasses to pick from. All the employees are friendly and knowledgeable on all aspects of the visit, exam, products and what your insurance covers.

Dec 31, 2017

Everyone took the time to explain what each one was doing.

Dec 29, 2017

Thorough annual eye exam. Technician and doctor are good to deal with and take the time to complete a complete exam of my vision. Thank you.

Dec 18, 2017

My eye doctor, who I think is the best, was out on medical and had another fill in - never dreaming that I could get another one like her, but was proved wrong. The "temp" doctor was wonderful. She had the same carrying entity that my current one had, a trait that is not very common now a days. She took the time not ony to talk, but also to explain things. VERY NICE!! Also, the receptionist, Jennifer,, was great - very personable and also made you feel comfortable.

Dec 9, 2017

This was my first visit to Bartlett Vision; I don't feel I really "know" you well enough to make a referral to someone else. When I arrived, I was disappointed that you hadn't followed up with my previous eye doctor to get my records sent over (I had booked my appointment almost 2 months ago, and filled out the necessary form at that time. As far as I can tell, no one had followed up with them since the initial attempt. When I was at the check-in desk, the "receptionist" called the other office and asked for the records. She used the phrase, "of course I understand it's your word against mine" - UGH. Tacky. While I was in with the Dr., the other office sent some records over, and they proved to be useful. From the receptionist, I was handed off to Kayla, who introduced herself, but didn't tell me her role ("tech"?); that would have been helpful to me as a first-time patient; I wasn't sure at first if Kayla was the doctor or just an assistant, so my answers to some of her questions were probably over-kill. I had initially scheduled my appointment with Dr. Gabreyna, but a couple of weeks ago, the office called to ask if I minded rescheduling with Dr. Shahi, because Dr. G. had an accident that would prevent her from seeing patients for a while. That was fine, but it would have been nice to be told when I checked in that "Dr. Shahi would be seeing me today", reiterating her name. I am bothered that Dr. Shahi either doesn't know how to measure curvature for rigid gas permeable contacts, or doesn't have the right tools. I've worn RGP lenses successfully for over 30 years, and I specifically asked about RGP lenses when I booked my appointment, and was told that Dr. Gabreyna did know how to fit them (maybe she does, but Dr. Shahi doesn't?). This factor alone may cause me to change providers again before my next annual eye exam. How I am treated when I go back to pick up the contacts I ordered will have significant bearing on whether I stay with this practice.

Dec 6, 2017

Thank you for fitting me in your busy schudule to help me with eye issue. It was comforting to have quality medical attention.

Dec 1, 2017

This was my first visit to Bartlett Vision. I was very impressed with the experience from start to finish. Each and every staff member was a pleasure to deal with, the doctor was warm and friendly and spent an appropriate amount of time with me explaining everything as she went along; the clinician in the optical department was very helpful in assisting me select new glasses. Overall, it was a 10+ experience. I would definitely recommend Bartlett Vision's services.

Nov 28, 2017

This time when I went in for my appointment the computers were down and no one seemed to know what was going on. My medical history information was not correct and the tech. was not sure if I should have my eyes dilated or not. Once my exam was over the office staff did not even try to let me know what amount I could have applied to lenses or frames. In previous years the staff were extremely helpful in letting me know my costs and what could be applied to glasses/frames. This time I walked out after just having an eye exam, with no-one assisting me to determine my benefits for the material costs towards lenses or frames. True my prescription did not change much but I feel that someone should have consulted with me to see if I was interested in purchasing new glasses.

Nov 18, 2017

I scheduled an appointment an year in advance just to have it cancelled and rescheduled on a day that I could not have my eyes dilated. But the doctor wanted me to have them dilated, and now they can't bill my Eye insurance for the dilation because it wasn't being done on the same day!!

Nov 13, 2017

The staff at Bartlett Vidion was not only professional but went above and beyond! I had both of my kids with me (3 abd 4 years old) and the staff was so sweet to them and even kept them entertained while I actually had the exam done. Was a great experience!

Nov 11, 2017

Staff is friendly and helpful. Thorough explanations of tests and results. Doctors Work to make sure you have the correct prescription to match your vision

Nov 5, 2017

Upon arrival the office staff was so pleasant and welcoming. I had virtually no wait time, which is important to me. The eye doctor I saw who filled in for Dr Gabrenya was so very nice and efficient.

Nov 5, 2017

Everyone is great here from the doctors to the assistants to the receptionist.

Oct 22, 2017

The Girls and the Doctor were Fantastic.

Oct 7, 2017

My experience was awesome. I was greeted immediately by the front desk staff. Then, I was taken back to the room for pre-testing immediately. The Dr came in in a timely manner as well. She was great, explaining everything and listened to my concerns. I will definitely be back and refer people to the office. It was a great experience!

Oct 3, 2017

Excellent service in a professional environment. That excellence makes for long waits for non-emergency appointments & some long waits to be seen. Unqualified recommendation for Dr. Gabrenya.

Sep 27, 2017

I always love coming here! Great staff, wonderful doctors and very thorough!!

Sep 12, 2017

Very personal assistance, very happy people!

Aug 27, 2017

High Quality the whole experience is first class no rushing and everyone is genuinely concerned that you are happy and answer all questions

Aug 25, 2017

Dr. Gabrenya is awesome. We love coming to see her each year for our exams. She is very personable and takes her time, explaining everything thoroughly. The office staff is friendly and helpful. I would recommend this practice to everyone.

Aug 24, 2017

As a new patient getting an annual check I was very impressed. Immaculate facility, easy to get to, easy parking. very smooth operation with no waiting. Staff all very friendly and competent. Very up-to-date equipment. Highly recommend.

Aug 22, 2017

I was quickly attended to however once the preliminary tests were completed, it took the optometrist 20 mins to come and see me. I was a little disappointed by this.

Aug 22, 2017

Your entire staff is friendly and accommodating.

Aug 16, 2017

Wonderful staff who genuinely cares for each patient. We feel welcome and continue to travel from the southwest suburbs for the great care and service given at Bartlett Vision.

Aug 10, 2017

Everyone is always helpful and friendly 😊

Aug 2, 2017

Great experience! My pre-teen got soft contacts today. Not the easiest thing to adjust to! Dee Ann was AWESOME helping her learn to put them in for the first time! She was super patient and supportive. After MANY tries, we were successful and everyone was very excited for my daughter. The doctors at this office are great- take their time with you, listen to you. The front office staff is very friendly and accommodating. Can't recommend this office enough!!!

Jul 27, 2017

Never tried the "online" , but the office people are absolutely fantastic!

Jul 26, 2017

Unfortunately, I have encountered another error in my contacts prescription. Bartlett Vision is now 1 for 3 in getting my prescription correct the first time. It is my suggestion that at check out, when the customer is paying, there should be a means to verify that the prescription that resulted from the eye exam is communicated to the customer, so he/she will be able to check it. While I will now endeavor to fix this error, I am increasingly unlikely to use Bartlett Vision again.

Jul 12, 2017

Everyone is so friendly in the office. It is a pleasure going to the eye Dr!

Jul 11, 2017

All of the staff has been so accommodating and patient with my family. One of my children has special needs, which make his visits a bit more challenging but we are always treated with kindness and understanding.

Jul 6, 2017

Dr Christina, Jennifer, and all the rest of her staff are professional and "very upbeat" people. Always feel like I'am in "great hands" with them. Would recommend them to anyone, in search of eye care, and/or persription glasses!

Jul 3, 2017

Always a great visit and I've recommended many neighbors and friends.

Jul 2, 2017

Very knowledgeable staff, doctors are excellent. Very informative, no beating around the bush, straight forward and always wanting to find solutions.

Jun 6, 2017

Dr Gabrenya is fantastic!! The staff is always courteous and helpful.

Jun 1, 2017

Everyone is very professional and very friendly. Dr. Gabrenya is an awesome DR. She spends the time explaining things to me without me feeling rushed. I would definitely recommend her!

May 25, 2017

VERY FRIENDLY AND INFORMATIVE

May 24, 2017

Have not been to a check up in a decade. Staff was amazing.

May 10, 2017

I'm so happy I chose Bartlett Vision for my family. I wouldn't go anywhere else!

May 5, 2017

A very professional staff and a very thorough eye exam.

Apr 25, 2017

Awesome friendly and attentive staff!!

Apr 15, 2017

Great staff and great Dr.

Apr 5, 2017

I have several neighbors who are patients there. You come highly recommended, so that's why now I'm a patient, too.

Mar 21, 2017

The staff is very friendly, caring, and helpful.

Mar 18, 2017

Very nice staff. Answered all my questions. Doc was great!! Highly recommend.

Mar 17, 2017

Great service! And beautiful location. Dr. Gabrenya was so nice and knowledgeable. I was extremely pleased with my visit and will definitely be back. Also, will refer anyone in the area to visit Barlett Vision.

Mar 16, 2017

very professional and friendly the only thing I didn't like was not able to make nighttime apt or sat appt. 2 months for night apt and on waiting list for sat apt this was for my spouse .

Mar 11, 2017

Everyone is firendly, cheerful, eager to assist help in any way.

Mar 9, 2017

You guys are the best!! Love you

Mar 7, 2017

5 stars. Everyone is very helpful, friendly, and Doctor answered my questions fully.

Mar 7, 2017

Fantastic! Dr. G and her team are the best! Refreshing to see that an eye practice actually takes their time, provides top-notch care and superior service in today's world of eye care. Sure beats dealing with the alternative "fast food" choices.

Feb 22, 2017

This was my initial visit to Bartlett Vision; and I can truly state it was a very pleasant experience and impressed with the professionalism and care extended to me.

Feb 8, 2017

Everyone at Bartlett Vision is very friendly. They treat each person as individuals and listen to any problems you may be having and addresses them accordingly.

Feb 5, 2017

The staff is very friendly and knowledgeable. The office is modern, welcoming and has all the latest technology. Bartlett Vision provides excellent care and service.

Feb 3, 2017

Office is very clean and staff friendly. Eye exam was good. The only draw back is they need a bigger selection of frames for teens and adults that's the only reason for a 4 star

Feb 1, 2017

The office staff is extremely nice and are willing to help. My wait once I arrived was minimal and was in and out of the office very quickly. The technology is state of the art with the latest testing abilities. Dr. Gabrenya is thorough and explains everything to you. This is how a Dr. office should be.

Feb 1, 2017

Very friendly and efficient staff. Dr. is very professional and explains procedures and treatments. Highly recommend.

Jan 23, 2017

Bartlett Vision is a great place for all your optometry needs (eye exams, glasses/contacts). We had a great first-time visit with Dr. Gabrenya, her staff was friendly and very helpful throughout the process. Looking forward continuing our family's vision care with Bartlett Vision!

Jan 22, 2017

My daughter and wife recommended Bartlett Vision. Let me likewise recommend Bartlett Vision to you. ALL of the ladies there are very pretty too! Ted Gault

Jan 21, 2017

The staff is always very friendly.

Jan 17, 2017

My vision prescription has changed in an unusual way and although everything isn't completely determined as I write I am appreciative of what Dr. G is doing to get things figured out so I can "see straight" again soon!

Jan 13, 2017

The staff is so friendly and nice. I never have a long wait. The office is cute and clean.

Jan 6, 2017

Dr. Gabrenya has the ability to explain medical conditions in a manner that is understandable, concise and friendly. She is extremely competent and trustworthy and simply the best Optometrist I've visited.

Jan 5, 2017

Great eye care for me and my wife

Jan 4, 2017

My first time at Bartlett Vision. Very good customer service, was quickly taken in and brought in for my scheduled appointment. The staff and optometrist were very knowledgeable and took their time to walk through things with me. I was very satisfied and will return.

Jan 4, 2017

Everyone is friendly. The staff here is knowledgeable about the products the care of them and your vision insurance.

Jan 2, 2017

Everyone at the office is caring and friendly.

Dec 30, 2016

It was very easy to register on line making the checking process very quick and smooth.

Dec 28, 2016

Only thing is the wait was a little long

Dec 21, 2016

Comfortable environment, thorough testing, explained any issues and helpful with glasses.

Dec 15, 2016

It really helps remind me of my appointments m

Dec 14, 2016

Friendly staff, very professional, and helpful

Dec 13, 2016

Staff is cutting edge, using latest diagnostic tools. Doctors are personable and very attentive. They take the time to explain what they see from the exam and how to effectively deal with any issues.

Dec 4, 2016

Dr Sypherd was very through. She probably saved my mothers life by detecting she may have had a stroke. The entire staff was very friendly and accommodating to my mothers needs.

Dec 2, 2016

Dr. Sypherd is very professional and knowledgeable. She is an excellent medical provider. I highly recommend.

Dec 2, 2016

Dr.Gabrenya and her staff are very knowledgeable, caring and professional.

Dec 1, 2016

Very impressed with the whole staff from the first call to set appointment and the exceptional service as soon as I walked in the door! Doctor Katherine was very thorough and made my experience exceptional. Very professional and was so relieved to find my new eye doctor!

Nov 29, 2016

The Staff and Dr. G are A:LWAYS friendly and caring. They make you feel like comfortable and treat you like family, not just another client.

Nov 22, 2016

Love how patient the doctor was with my daughter.

Nov 18, 2016

Excellent customer service and Dr. Gabrenya is thorough and professional.

Nov 18, 2016

Bartlett Vision is awesome in every respect. My vision health has improved greatly under your care. We very much appreciate you! Skip & Marianne Cordell

Nov 17, 2016

Attentive and polite staff. Brought my elderly mother here and everyone was so kind, patient and professional. Will definitely return and recommend to all.

Nov 17, 2016

always friendly and helpful...

Nov 14, 2016

Very knowledgable staff were pleasant and professional.

Nov 13, 2016

The staff is wonderful - caring, friendly. Dr. Gabrenya is wonderful with my children. We always have a positive experience!

Nov 11, 2016

Everyone at Bartlett Vision is very professional, courteous and knowledgeable. The appointment moved along well. I did not feel rushed and there was barely a wait time. Dr. Gabrenya explains things very well and answers all questions. I have also seen Dr. Hutchins and she is just as thorough. I was relieved to have so much help choosing new glasses and an explanation on what my insurance covered. I was very impressed with how quickly I received my new glasses and the staff checked the fit before I left the office. I feel very fortunate to have Bartlett Vision for my eye care.

Nov 10, 2016

The receptionists are friendly and helpful. One even remembered me when I went back two years after my last visit. The doctors listen well to concerns and questions and work with the patient to provide the best care. They explain what they're doing and looking for, discuss treatment options keeping individual needs in mind. The pricing is reasonable too. I would recommend this clinic.

Nov 9, 2016

Dr.Gabrenya is fantastic.

Nov 1, 2016

I will always recommend the office to everyone. I have always been very satisfied with all the services.

Oct 31, 2016

Staff is pleasant, helpful, friendly. Wait time is minimal, if any. Office is warm and welcoming. Parking is ample and easy.

Oct 25, 2016

The practice has very knowledgeable and friendly personnel at all levels of the practice. From the time you walk into the door attention is paid to you and you are made to feel comfortable. Getting a referral for advanced eye problems is available.

Oct 22, 2016

Dr Gabrenya is one of the most personable, yet professional health care providers I have encountered. It's easy to see that she cares greatly for her patients and her team.

Oct 21, 2016

Staff was very helpful and friendly!

Oct 6, 2016

The doctors are thorough and personable

Oct 2, 2016

Staff is awesome! Facility is very nice and comfortable.

Sep 30, 2016