Reviews

Jennifer helped Maryam with a glasses issue and she was more than helpful in helping us correct the issue and picking out a frame.

Jan 16, 2022

Staff is amazing and Dr. Gabrenya is awesome! Very friendly and attentive. Never feel rushed. Overall a great experience.

Jan 12, 2022

Fantastic attentive staff.

Jan 9, 2022

Safe, timely, and pleasant service

Jan 7, 2022

Employees are very friendly and knowledgeable. Eye Doctor took her time to address my concerns.

Jan 6, 2022

Everyone is very friendly and helpful

Jan 3, 2022

Everyone was very pleasant and all seemed knowledgeable about their job. I’m just disappointed that my glasses were so expensive even though I had a good insurance break.

Dec 18, 2021

Excellent care! Friendly and prompt

Dec 16, 2021

Pleasurable experience. This was my first visit and love the environment of their office.

Dec 16, 2021

Every visit has been a great experience. Kristen at the front desk is always so friendly and helpful. The tech that ran all the tests on me was so nice and knowledgeable. And doctor is so personable, efficient, and kind. It truly feels like hanging out with friends!

Dec 11, 2021

The staff is very pleasant, helpful when picking out glasses and contacts come quickly

Dec 11, 2021

Everyone here is so friendly and professional. I’d recommend them to anyone

Dec 2, 2021

Every staff treated me very well and I am glad I was there.

Nov 17, 2021

Prompt and efficient service. Dr. Sypherd addressed my concerns and took care of my minor eye issue quickly. All staff is very professional and personable!!

Nov 13, 2021

Great people, very clean and answered all questions

Nov 12, 2021

I have been a patient of Bartlett Vision for years and have always been very happy with their services. From the time you walk in the door through leaving with new glasses, all of the personnel are very caring and professional. I heartily recommend them.

Oct 30, 2021

I have been going to Bartlett Vision for many years and I just love them. I've always been treated wonderfully by the staff, they are very professional, and know their stuff. Plus if I need to get my glasses tightened up they do it gladly. I can't imagine going some where else.

Oct 29, 2021

Efficient High Quality service

Oct 28, 2021

Everyone who works there is genuine with their customer's best interest at heart!

Oct 28, 2021

Friendly team and knowledgeable

Oct 27, 2021

I like the people working here, especially Chris.

Oct 18, 2021

The staff here is fantastic!! They are more helpful than any other eye dr I have gone in previous years..

Oct 16, 2021

Our eye doctor for many years retired. We are so happy we pick Bartlett Vision to replace our retired eye doctor. It was a very good choice for us.

Oct 15, 2021

Glenn and I had a very good experience with Dr Carrie Sypherd

Oct 15, 2021

All of the staff is so friendly and helpful. You feel more like family or friends than you do a patient

Oct 13, 2021

The people are great there!

Oct 13, 2021

Personalized, caring, service from phone receptionist to doctor.

Oct 13, 2021

Jen is the BEST!! Goes above and beyond

Oct 10, 2021

Everyone from the receptionist and the technician and the doctor or so kind and helpful

Oct 8, 2021

Personable and professional! Went above and beyond!

Oct 8, 2021

Always get a very comprehensive eye exam. Doctor explains all the tests I receive as a senior citizen.

Oct 8, 2021

The doctors and staff are amazing. They make sure your concerns are addressed and are very thorough with the eye exam. I have been going to Bartlett Vision for years and highly recommend this practice.

Oct 8, 2021

Very professional and efficient

Oct 7, 2021

They really care about their patients health.

Oct 1, 2021

Fantastic and knowledgeable staff.

Sep 23, 2021

Service and knowledge is a "10+" Attitude is "threw the roof"

Sep 17, 2021

Very professionally assessed...with the most recent technology for the risk of macula degeneration; cataracts; etc. Very efficient (respected my time but not rushed). Made sure any/all questions I had were addressed. Bottom line I felt very assured and comfortable my eyes/vision were in good hands!

Sep 16, 2021

Always have a great experience at Bartlett Vision. From the person who does the eye tests who is Awesome, to the Dr, Receptionist and Jennifer to select glasses. They are all personable and efficient and make going to the eye Doctor a positive experience.

Sep 13, 2021

Warm, friendly, professional help from the minute you walk in the door until the time you leave. All staff and doctors are personable, professional, and competent. Office space clean; staff takes safety precautions seriously during Covid and encourages patients to do the same.

Sep 2, 2021

Simple, easy, friendly environment, high tech instruments and equipment and excellent service

Sep 2, 2021

Great visit!!! Dr spent time with me and answered all of my questions and concerns. Did not feel rushed and really enjoyed the visit.

Sep 1, 2021

Our family has been impressed by Bartlett Vision optometrists and their professional staff. They provide in-depth eye exams, answer all our questions, and provide amazing customer service during all of our visits. We are very happy with the quality of care and service we receive and would recommend them to anyone looking for a great eye doctor for their family.

Aug 27, 2021

A good complete eye exam answered all my questions.

Aug 26, 2021

The staff and doctors at Bartlett Vision are fantastic.

Aug 20, 2021

Friendly, courteous and professional service.

Aug 19, 2021

My first visit to Bartlett Vision after 4 attempts at other places. I can't say enough about Susan! She was amazing and so helpful! We couldn't find glasses to fit our son and she took the time to talk and try a ton of different pairs on. We found a pair that works and that my son likes! Customer Service is unbeatable!

Aug 15, 2021

Everyone was friendly and professional! It was the best visit I’ve ever had for any health-related reason. I highly recommend Bartlett vision for all of your eye care needs.

Aug 13, 2021

You always have the most pleasant and friendly staff - thank you!!!

Aug 12, 2021

Always have great service at Bartlett Vision. People are friendly & attentive to your needs. Dr. Gabrenya spends time with her patients & doesn’t run in & out of the exam room.

Aug 10, 2021

Professional service and the gentleman was conscious of my budget and offered options. Very pleased!

Aug 9, 2021

Great experience! Everyone is so nice and friendly. Easy to set an appointment

Aug 5, 2021

Very friendly, professional staff to work with. Wouldn't go anywhere else.

Jul 31, 2021

Awesome vision care by amazing staff.

Jul 29, 2021

My experiences at Bartlett Vision have been outstanding. Everyone there is friendly, super helpful & patient. I won't go anywhere else for my family's eyewear needs.

Jul 24, 2021

Everyone was very friendly, and I appreciate that there are still COVID safety procedures in place!

Jul 22, 2021

As always, the staff is friendly and service is great!

Jul 12, 2021

Wonderful with my children. I would absolutely recommend this friendly, clean office.

Jul 9, 2021

Very helpful and caring.

Jul 2, 2021

We were on a time limit to be out of our appointment within 45 mins and we were finished right on time. The service was friendly and professional. The very patient and friendly person taking payment was very helpful by figuring out the best out of pocket cost with my insurance benefit. I’m always happy to come to Bartlett Vision!!

Jul 2, 2021

Always a wonderful experience at Bartlett Vision! Truly the kindest most caring staff. I highly recommend Bartlett Vision.

Jun 25, 2021

Office is easy to get to (location, parking, etc), very modern and clean/professional, and equipped with excellent technology. Staff is outstanding - friendly and professional from check-in to testing to examining eye specialist to check out. I highly recommend Bartlett Vision and plan to continue using them as my vision go-to.

Jun 23, 2021

Love the people work there, very friendly.

Jun 19, 2021

Bartlett Vision is a wonderful optometry office and the staff is always so nice and helpful.

Jun 17, 2021

Great friendly service provided !

Jun 15, 2021

Staff is always incredibly friendly and helpful. I just wish there were more evening or weekend hours for students and those who work during the day.

Jun 8, 2021

Ever one was welcoming they went beyond expectations. I was so impressed with their knowledge and willingness to help.

Jun 5, 2021

Staff is always so friendly and accommodating. They always go above and beyond!

Jun 5, 2021

Its nice to get back to somewhat normal in health care . With that's in mind its nice to see everything is coming back to Bartlett far as eyecare with a ease of appt

Jun 5, 2021

Forat and Sharokin were very helpful from beginning to end with my exam and eyeglasses

Jun 3, 2021

Everybody was very courteous and helpful. The doctor giving the eye exam was very professional, courteous, competent and answered all of my questions. My visit was truly a wonderful experience.

May 27, 2021

Everyone is very professional and I am comfortable with their care of my eyes.

May 25, 2021

Everyone was very friendly and helpful.

May 25, 2021

Efficiency with a smile! I recently ordered my new glasses and had a wonderful experience. Everyone is so pleasant and nice at this office. This is my second exam and new glasses at Bartlett Vision very pleased I definitely recommend them. The lens quality they provided is better than the average chain. I could see that immediately with the first pair from Bartlett Vision.

May 22, 2021

The entire staff was friendly and helpful. The testing equipment was state of the art. I will continue to have my future eye exams with Bartlett Vision and will be pleased to refer them to my friends.

May 15, 2021

We always love working with everyone at Bartlett Vision! The entire staff is friendly efficient and informative!

May 14, 2021

Wasn’t happy that I filled out all the information on line. Then got to the office and they asked me the same questions again.

May 14, 2021

Very friendly and kind staff! Dr. Sypherd is incredibly knowledgeable, and my daughter felt comfortable with her and left encouraged.

May 13, 2021

Overall was very pleased with my first experience at Bartlett Vision. From the moment I walked In everyone was so helpful and sweet. Got the answers I needed. Would recommend to anyone for service. Thank You Bartlett Vision for taking me same day to figure out what was going on with my eye.

May 12, 2021

Wonderful and local. From the moment I walked in, the extensive measures for cleanliness and my safety were very obvious, every single person I interacted with was so pleasant and kind. Highly recommend.

May 8, 2021

Very friendly and everything on time

May 7, 2021

Wow is all I can say! Everyone is super friendly and inviting. One of the workers even helped me pick out some cute frames which was so cool! I never thought I would say I'm excited to go to the eye doctor but wow I felt like family! <3

May 6, 2021

The service is great. The doctors have always taken to time to answer any questions you have. The support staff are always very friendly and helpful.

May 3, 2021

Very well trained friendly staff attentive to your concerns.

Apr 30, 2021

Very friendly and efficient staff. I was seen at the appointed time. The technician who administered my pre-testing was very nice and very thorough. Dr. Sypherd is also very nice and very thorough, and very comforting. Waiting Room chairs could be more comfortable.r

Apr 30, 2021

Dr. Sypherd is the best! The staff is extremely nice.

Apr 30, 2021

Everyone at this office is very knowledgeable, friendly and helpful. This was my first visit and am impressed with the procedures they have in place. I was taken care of expeditiously and thoroughly.

Apr 29, 2021

Doctors are first class: knowledgeable, friendly, great communicators. Staff is helpful and always smiling.

Apr 23, 2021

Great service from check in through check out.

Apr 23, 2021

Staff was very friendly and helpful. Problems and questions wee answered promptly.

Apr 23, 2021

Great place. Every one was kind and pleasant. Dr was wonderful.

Apr 21, 2021

As usual Bartlett Vision has gone above & beyond my care and adjustment of my glasses. Plus it didn't cost me a dime. They are friendly, concerned about you & my needs. I will never go elsewhere.

Apr 16, 2021

Everyone was extremely helpful , courteous , professional & nice !!

Apr 9, 2021

Absolutely love Dr. Cummings. She does a very thorough exam

Apr 8, 2021

Professional and knowledgeable team of doctors and staff.

Apr 4, 2021

Great service. Everyone on the staff made me feel comfortable and after the appointment, I felt that I had the best eye exam possible.

Apr 2, 2021

The staff is extremely personable and professional. They keep to their appointment times and I never have to wait long. They have taken all the necessary precautions to provide a safe environment for their patients during the pandemic so you feel safe during your appointment.

Apr 2, 2021

The doctor was very thorough and very attentive explained everything to me.she put me at ease.

Mar 31, 2021

Very friendly and professional staff.

Mar 30, 2021

Staff is professional and genuinely helpful and friendly.

Mar 24, 2021

Bartlett vision is excellent 🤩

Mar 24, 2021

Staff is wonderfully helpful. they go the extra mile to find just the right frames.

Mar 24, 2021

I’m not satisfied with the doctor

Mar 9, 2021

The ladies in he front desk are super nice . And the doctor too . I really recommend this place.

Mar 9, 2021

Amazing, personable and knowledgeable staff!

Mar 9, 2021

Entire staff is very friendly, courteous, helpful and professional.

Mar 7, 2021

Excellent! Glasses are great, but on the delicate side. Service and personnel are outstanding.

Mar 6, 2021

Staff was very helpful and knowledgeable. Also kind and friendly.

Feb 26, 2021

Very thorough exam and attentive services.

Feb 25, 2021

I felt very safe and social distance was followed. Clean and not too much wait time.

Feb 23, 2021

Knowledgeable, wonderful and friendly!

Feb 19, 2021

Accurate & concise evaluation of your vision using the most modern test equipment.

Feb 17, 2021

I love the friendliness of this office! My kids feel comfortable each and every time we visit. And of course the professionalism is top notch! We currently don't have any eyewear but come yearly for our check ups. Highly recommend this office!

Feb 16, 2021

Fun, friendly, accurate and efficient service!

Feb 14, 2021

Entire staff is fantastic

Feb 13, 2021

Bartlett Vision, Dr. Gabrena, Cummings and staff are very kind, courteous and knowledgeable. Very clean office. Covid aware and cautious. Covid protocol and careful. Clean! Thank you

Feb 12, 2021

Very covid safe! Very helpful staff. Patient and honest. I’ll never go anywhere else!

Feb 7, 2021

The doctors and staff are super friendly and helpful. My doctor took the time to make sure all of my questions were answered.

Feb 6, 2021

All of your staff is GREAT.

Feb 4, 2021

Excellent and caring doctors and staff.

Feb 3, 2021

Everyone here was extremely nice and really took the time to go through everything with me. Highly recommended!

Feb 2, 2021

The staff at Bartlett Vision is always beyond friendly and helpful. There is not a doctor at the practice that I wouldn't trust with my vision and eye health. Every time I get my exam done I leave feeling like a new person because I can see so much clearer.

Jan 27, 2021

We LOVED Dr. Sypherd. She was great with our daughter.

Jan 25, 2021

Great visit. Staff is always polite and professional. Dr Kristina and staff have been serving my family and I for many years. Always happy to recommend your services.

Jan 23, 2021

Staff is amazing. They are kind, friendly, helpful. The office is clean and efficient. I think there were several new people on staff, all very professional. Love this office.

Jan 21, 2021

Dr. Gabrenya is amazing, She is kind, caring, intelligent of course, helpful, listens to all your concerns, comments and questions, doesn't rush through the exam, and makes you feel like your eye health and you as a person are genuinely important to her. Every doctor in any field should be like her!

Jan 14, 2021

I am so thankful for the care you take to help me with my problems. You're a pleasure to work with and I thank you for never giving up on trying to find me a prescription that works.

Jan 14, 2021

Everyone was very helpful, professional and knowledgeable! All my questions were answered and I was very pleased with all the services.

Jan 14, 2021

The staff at Bartlett Vision is tremendous; first class professionals. The efficiency and openness of their services are great!

Jan 13, 2021

I was seen right away, my glasses were fixed like they were new.

Jan 13, 2021

Professional practice with the latest technology

Jan 12, 2021

My first visit to Bartlett Vision and I was very impressed. Loved the attention and service I was given. Dr. Syfert is the best. Already made my appointment for next year!

Jan 9, 2021

The Staff is all amazing!!!

Jan 8, 2021

After filling out a few forms to update my records, I was seen immediately for my initial tests. My consultation with Dr. Gabrenya was completely informative. She prescribed drops for the irritation in my eyes and asked me to get in touch with her if I needed additional help before my next annual checkup. I will definitely recommend Dr. Gabrenya and her entire staff!

Jan 6, 2021

Excellent Service and attention...!!!

Jan 6, 2021

Bartlett Vision has the best employees that take great care of you from the moment you walk in the door. The office is immaculately clean, the staff is exceptionally knowledgeable, that's why I drive over an hour to come here!

Jan 6, 2021

Wonderful employees that are very helpful!

Jan 1, 2021

Everyone is always very friendly. I like talking to Chris at the front desk.

Dec 31, 2020

The entire team and experience, from beginning to end , is focused on patient care.

Dec 30, 2020

Kristin went above and beyond for me dealing with my insurance. Dr. G is always kind and respectfully listens to all of your concerns. I wouldn't go anywhere else!

Dec 23, 2020

Really enjoy going to such a clean and professional clinic for vision services. The staff is friendly and knowledgeable. I feel confident in their assessment of my family's vision and needs. Great job - keep it up!

Dec 19, 2020

The staff at Bartlett Vision made picking out new glasses a painless and simple process! Their staff is extremely knowledgeable, professional and friendly. It is easy to recommend them to family and friends as I know they will be as happy as I am with the service they receive!

Dec 18, 2020

Dr Sypherd was great with my child at the initial consultation. Hoping with her help and direction we will see improvements in my child’s reading skills among other things.

Dec 13, 2020

Down to earth , just good people

Dec 8, 2020

Wonderful staff and doctors

Dec 5, 2020

We love everyone at Bartlett Vision Dr Sypherd has been taking care of our family’s Eye needs for many years now. The technicians and office staff are always friendly and professional I highly recommend Bartlett Vision

Dec 4, 2020

A great appointment. I am satisfied with the total experience Henrice Kuffel

Nov 18, 2020

Great service and great attitudes all around. No complaints on my end and the best advise I can give is to go check it out yourself.

Nov 16, 2020

always great to see you folks, not only are wonderful professanls but alsosuper nice folks.

Nov 12, 2020

I have been here previously for my annual eye exam. I was nervous about going in as I was going in during COVID 19. I observed them to clean multiple surfaces and take extra steps to insure the safety of myself and others. I was put to ease once I saw that.

Nov 12, 2020

Great experience. I trust the Doctor's opinion and the staff is very friendly. I wish I came to you sooner.

Nov 5, 2020

Everyone I was in contact with was very friendly and professional.

Oct 24, 2020

This was my first visit to Bartlett Vision. I received excellent service and care for the person who greeted me at the reception desk to when I paid my bill and walked out. The doctor was knowledgeable, and communicated clearly what she was doing and her diagnosis and recommendations. She was honest and did not try to sell me additional services or new glasses. I highly recommend Bartlett Vision.

Oct 22, 2020

The staff and eye doctor was amazing.

Oct 19, 2020

Clean office, great staff, Dr Sypherd is wonderful!

Oct 16, 2020

Great service and safety!

Oct 15, 2020

The Bartlett Vision is a wonderful place to have your yearly eye exams. Doctor and Staff are highly knowledgeable and extremely kind and empathetic to their patients needs. So glad they are located in our neighborhood! We hope to be patients there for years to come!

Oct 14, 2020

Thank you as always. We are always taken care of and pampered at Bartlett vision. Our eyes thank you every day!!

Oct 9, 2020

Loved the progress my granddaughter made since seeing Dr. Sypherd. The Dr. really knows how to relate to children AND ask the right questions to get the correct diagnosis.

Oct 2, 2020

Easy access, nice location, roomy waiting area, prompt service, knowledgeable staff.

Sep 30, 2020

From the first phone call I felt very welcomed and comfortable every interaction from front desk to Dr. was very pleasant I would very much recommend going to Bartlett vision !

Sep 30, 2020

Great Doctors and Great Staff

Sep 29, 2020

I’ve been a patient at Bartlett Vision for more years than I can count. They are the best of the best!

Sep 26, 2020

I have been here a number of times and have always found them to be very caring and professional.

Sep 23, 2020

First time visit and very impressed with the friendliness and great care taken from first moment walking through the door !

Sep 22, 2020

By far the most complete eye exam I have ever had. . Dr. Kristina Gabrenya took the time to address my concerns and showed much compassion throughout the entire exam Staff very friendly and professional.

Sep 16, 2020

Lacked a selection of eyeglass styles

Sep 3, 2020

They are very friendly and accommodating.

Sep 3, 2020

Staff is always friendly & willing to help and I've had appointments with all the doctors and they're all very nice and attentive.

Aug 29, 2020

The business is very professional from the moment you walk in the door. I feel like everything is well managed with special precautions during Covid. All members of the team are friendly and competent.

Aug 27, 2020

Everyone is very friendly and helpful The office was very clean and felt very safe in there everyone had mask 😷 Thank You

Aug 27, 2020

Always friendly and take the time to make sure you're happy

Aug 27, 2020

The staff and doctors at Bartlett Vision do whatever it takes to get the right fit and prescription for my eyes with both contact lenses and glasses. My eyes are difficult to fit but they take the time to make sure it is right for me. I really appreciate their patience and dedication.

Aug 23, 2020

I already have recommended your team to others. It's a fun an efficient place. and Safe under the circumstanaces

Aug 21, 2020

Already recommended Dr. Sypherd at Bartlett Vision to a few friends

Aug 21, 2020

Very professional but incredible personal as well!!! So comfortable with the cleanliness! The Dr's assistant - sorry don't remember his name - is a great guy!!!

Aug 17, 2020

I have received prompt, courteous and informative care. All of my questions & concerns were explained. I will definitely recommend your services to others

Aug 9, 2020

Always very professional and great service.

Aug 7, 2020

Everyone friendly and prompt. Tests are clearly explained to me. I never feel rushed and my questions are answered,

Aug 4, 2020

Very professional and they take precautions pertaining to the COVID-19 to keep everyone safe

Jul 31, 2020

All staff were upbeat, positive, and patient.

Jul 31, 2020

The staff is always friendly and ready to help! This is one doctor's office they like to come to!

Jul 28, 2020

It was the service that I like. Clear, precise, informative

Jul 28, 2020

Everyone was polite and professional. My concerns and questions were addressed.

Jul 17, 2020

Visit was wonderful. I will recommend and be back.

Jul 14, 2020

Great experience. Testing done by an excellent technician. He was personable, attentive and also timely. The Dr was awesome as well. She listened and checked back on prior notes form an earlier visit. Listened to me about what I needed. Thank you Dr. Also Jennifer as always is awesome! She makes picking out glasses a fun experience! Also worked with me to keep me in budget. Thanks so much Bartlett Vision!

Jul 7, 2020

The woman at the front counter was very friendly and treated you kindly. She helped me with all my questions. Dr. Kristina Gabrenya is a very thorough doctor. She does a better evaluation than I ever had. She is very friendly and will answer all your questions.

Jul 1, 2020

Great service while being mindful of the risks of running a business in a pandemic

Jun 28, 2020

Bartlett Vision Staff and Doctors are always friendly and helpful. My eye exams are always thorough, complete and I really feel that they care about my eye health and the future and safety of my vision. Thank you so much

Jun 27, 2020

Awesome staff. They take great care of there patients

Jun 27, 2020

Thank you for your kind and professional attention. Responsive cheerful care.

Jun 26, 2020

I use to come here many years ago. Glad I have returned. Very nice staff and the Dr. was very knowledgeable, I felt very comfortable there.

Jun 17, 2020

Everyone at Bartlett Vision is very king and professional! The only place I will ever go for my eye examines!

Jun 16, 2020

Staff is very pleasant and courteous. Very professional atmosphere.

Jun 15, 2020

Outstanding service. I felt very comfortable seeing that all of the new protocols were being followed. Great experience.

Jun 14, 2020

everything was fine.I did think that the glasses were very pricey.Ever

Jun 13, 2020

With all the uncertainty lately I just want you to know how very professional everyone was. Great team!

Jun 13, 2020

Dr Sypherd was very thorough in my review and had great suggestions for new frames that would solve an ongoing issue I’ve had. The staff was friendly and knowledgeable as well.

Jun 12, 2020

Friendly staff. Doctors are very thorough-/do not rush you through your appointment. I wear specialty contact lens which are often hard to fit comfortably. I can honestly say that my lens now are the best ever .

Jun 12, 2020

If our representatives in Washington were as good about caring for the people as those at

Mar 15, 2020

Although it took a while for my eyes to dilate, the exam and recommendations were thorough.

Feb 28, 2020

Bartlett Vision's entire staff if friendly and professional. Thanks to all. Dan

Feb 26, 2020

Everyone that worked with me was very helpful, friendly, and professional.

Feb 20, 2020

Everyone is fantastic!!!!!

Feb 20, 2020

Dr. Summer Gabrenya is very professional, caring and kind. The staff is always friendly. Very welcoming and kind. The facility is top notch. The environment is clean and inviting. The entire visit flows very well. Ive never had to wait to be seen. Picking out glasses is a nice experience as well. They have a huge variety and again the staff is very helpful. Five stars for this wonderful facility! You will not be disappointed

Feb 15, 2020

Everyone was very helpful and pleasant! I can’t wait to get my new glasses and contacts! 😁

Feb 14, 2020

Amazing office - from the front desk to the Dr . . . Thank you!!!

Feb 4, 2020

I enjoy my visits and especially the great service. I am very pleased to have the owner take care of me. Others are good, but not great. Walt

Jan 29, 2020

Excellent facility and personnel; state-of-the-art equipment and friendly, knowledgeable staff; full service from inspecting eye health to advice to getting glasses made if needed; highly recommend

Jan 17, 2020

The staff is friendly and professional, always a pleasant experience. The doctors take their time with you, which for any medical appointments is a rarity.

Jan 17, 2020

Great place to go. Always tentative to their clients & very welcoming. Thanks Kristen!! The best!!

Jan 16, 2020

Both staff and providers were very courteous, friendly, and helpful in explaining every step of the process to me from intake forms to purchasing the glasses themselves. I definitely will recommend Bartlett Vision to anyone in the future!

Jan 10, 2020

Very careful exam, explaining everything to me. I didn’t feel rushed and had all my questions answered. Everyone very friendly.

Jan 7, 2020

Service is great as always. Dr very knowledgeable. Staff always polite and prompt.

Dec 31, 2019

Bartlett Vision is wonderful. Very professional and staff are warm and welcoming.

Dec 17, 2019

Great professional service. All employees are helpful & polite.

Dec 11, 2019

We love the staff and service we receive at Bartlett Vision.

Dec 8, 2019

Everyone in the office was very helpful and friendly 😊 Bartlett vision makes sure their patients are comfortable during eye exams and takes the time to fully explain what they're doing! I've been very happy with their service in the community 😃 Thank you all at Bartlett vision.

Dec 4, 2019

We paid the next day due to the payment PC being down. Unfortunately the type of lens agreed to and the price both changed after our visit and was not noticed, nor were we told about the change. It took a phone call to understand the situation. Normally in a business transaction, when the agreed upon price or delivered item / service is changed, a phone call is warranted. Not good business practice,,,

Nov 24, 2019

The staff is genuinely caring about your health needs. Great customer service

Nov 15, 2019

I’ve been coming to Bartlett vision since I was 18, I’m now 34. Staff is always friendly, they’ve been able to figure out my complex needs, and are always willing to work with me for a solution. I’d recommend to anyone!

Nov 14, 2019

I have all ways Love the way they treat me. Very nice front desk staff. Thanks for always being there.

Nov 9, 2019

I was able to get in quickly and received a very thorough eye exam. Dr. Gabrenya prescribed an eye drop to ease my discomfort. I would definitely recommend Bartlett Vision

Oct 30, 2019

Very friendly staff and they have always made sure my contacts were right for me!

Oct 21, 2019

I was very impressed with Bartlett vision. Everyone there was friendly and professional. They appear to have the latest technology. I am definitely going to keep going there for all of my eye care needs.

Oct 9, 2019

Really Great office. Was seen by Dr Avjit Shahi, but all the ladies (Kristen & Jennifer) are great.

Oct 8, 2019

I was concerned about a condition that developed and called the office and they scheduled me within 3 hours. The entire staff was very responsive to my concerns and they examined me and gave me all the information that I needed about my visual issues.

Oct 8, 2019

Bartlett vision is truly a great experience. All of the staff is very friendly and treats you as if you were a family member. This really stands out to me compared to my PCP doctor's office, for example. The man that did the preliminary exam work was great. Dr. Shahi explained everything about my eyes to me very well. I left the appointment feeling really good, not the typical "I'm so glad to be done and out of there" feeling.

Oct 1, 2019

When ordering new contacts I was initially told it would take 7-10 days for them to come in. After 3 weeks of not hearing anything, I had to call them for an update. The update was that it had been 3 weeks, and no one from there noticed that my contacts had not come in yet. I had to call and prompt them to call the manufacturer to find out where they were. After all of this the contacts that were suppose to be 7-10 days took over a month. Very disappointed

Oct 1, 2019

Everyone is very friendly and we enjoy our yearly visit.

Sep 24, 2019

Excellent optometrist's office. Professional and efficient. Dr. Gabrenya is thorough and the rest of the office staff is super nice. Best eye doctor in the area and I've been to several. They didn't have a ton of availability when I scheduled my first appointment and it is clear why! Call now! 10/10

Sep 24, 2019

Nice clean office/retail space. The Dr and employee's were very nice and friendly.

Sep 21, 2019

Very thorough examination and done extremely professional.

Sep 18, 2019

Hands-down, the most genuine interaction I've ever experienced between myself and an optometrist (or any doctor for that matter). All I ever really want is someone who will sit with me and listen to what I have to say about the condition of my eyes, and Dr. Gabrenya did just that. She provided a more thorough examination than any other eye doctor has in the past, and her recommendations were more substantial than your run-of-the-mill doctor. She made me feel comfortable and confident. I'll absolutely return for future eye needs!

Sep 11, 2019

Friendly and expert care from people who take the time to answer questions and to make your visit as comfortable and productive as possible. Highly recommend.

Aug 31, 2019

I feel the staff at Bartlett Vision are all accommodating to anything I need assistance with. They are friendly and very helpful.

Aug 31, 2019

Always a pleasure. Kindness and always helpful explaining everything.

Aug 20, 2019

Always an excellent and cordial meeting with the staff.

Aug 5, 2019

The service I recieve from EVERYONE is great. Thanks so much.

Jul 27, 2019

Bartlett Vision is a great place to get your eyes checked. The staff genuinely spend time with their patient to ensure that the best care is given.

Jul 20, 2019

Excellent service, and staff are courteous and professional in demeanor, listen intently to whatever problems you are experiencing, and helpful in every way!

Jul 18, 2019

great visit - friendly staff

Jul 18, 2019

The customer service is great, and the Dr's there listen and are caring. Definitely recommend!

Jul 11, 2019

The doctors and staff are always professional and care about their patients.

Jul 7, 2019

Professional staff and great Doctors

Jul 2, 2019

I had a great visit with Bartlett Vision recently. I came to them to identify problems I was having adjusting to a pair of glasses I had bought online with a prescription from another doctor. The front desk staff worked to slot me in when another patient cancelled; The doctor patiently listened while I explained (in way-too-much-detail) the situation, and everyone worked to help sort out what was wrong with my glasses. Great experience and I'm happy to have found them. I only wish they were open a little later, for those of us working 9-5 jobs.

Jun 27, 2019

There could be a little more selections for frames other then that I love Bartlett vision, the staff is great! Thanks you all for the wonderful treatment we get every time my son and I come to visit.

Jun 27, 2019

The entire staff was friendly and polite. Provided great information and detailed explanations to questions. I filled out the registration online and had read and sign an additional 3 pages of material. I got there early to make sure I had time for anything extra but it was minimal and they were able to get me in sooner.

Jun 27, 2019

Dr. Gabrenya is a special health care provider with her ability to pay attention to my concerns and ability to explain what is wrong with my eyesight in a manner that I understand. It is why I took sick time off of work to visit and why I waited for her return and lastly why I order my glasses through Bartlett Vision rather than somewhere else.

Jun 26, 2019

I love how we never have to sit in the waiting room. We are called in on time. They also will compare insurance policies to see which provides the most coverage.

Jun 25, 2019

I had limited choices last year to get my eyes checked and went to a chain practice. I never felt comfortable with my prescription and had no recourse. I went to Bartlett Vision and felt comfortable the entire time. I love the detailed information provided by Dr Shah. Her and the staff did a great job explaining what they’re doing and why. Highly recommend this place for any eye care.

Jun 22, 2019

this was my first appointment at Bartlett vision. I felt the exam was more thorough than any I’d had elsewhere. All my questions were answered in detail. Everyone was very professional & helpful. I will definitely suggest this office!

Jun 12, 2019

Friendly welcoming to the patients well experience.

Jun 11, 2019

Great doctor & helping staff

Jun 7, 2019

Each time I visit your office, I am impressed with the thoroughness, friendliness and overall feeling of competence I experience from each and every employee.

Jun 6, 2019

Dr. Shahi is amazing. She is thorough and easy to get along with. She makes sure you have a full understanding of the exam and results before you leave. She remembered me and my kids from over a year ago. Will recommend this office to anyone I come across.

May 16, 2019

Wonderful, fun staff...very efficient, very helpful.

May 3, 2019

Personnel are courteous and professional in demeanor...everyone made me "feel at home". Dr. Gabrenya is outstanding and answered all of my questions regarding cataract surgery. Many thanks for everything.

May 1, 2019

Your staff is great! Have known some many years, all so caring

Apr 27, 2019

The staff was. Very nice and helpful! The doctor was easy to talk to and the optician was great with helping choose frames!

Apr 26, 2019

Everyone is very friendly and helpful

Apr 17, 2019

The staff at Bartlett Vision is very friendly and helpful. Dr Shahi is very knowledgeable and pleasant to deal with. Her exams are thorough and in depth.

Apr 3, 2019

Friendly staff! Excellent Doctors, Warm office and great selection of eyeware.

Apr 3, 2019

The doctors and staff are always very professional and really care for their patients.

Apr 2, 2019

LOVED this office! The staff are amazing--very friendly and professional. I didn't have to wait long to be seen and loved the doctor too!

Mar 21, 2019

The staff was very friendly, we didn't have to wait long to be seen and the doctor and staff were very professional!

Mar 21, 2019

I really like Bartlett Vision for both my daughter and myself. The staff is really friendly helpful and good with kids too. It's hard to get appointments outside of working hours, it would be nice if they had more doctors on the weekend, but otherwise it's always a great experience when there.

Mar 19, 2019

Your doctors and staff are so wonderful! I'm so happy my husband and I made the change to your office! Thanks for everything!

Mar 15, 2019

I enjoy using Bartlett Vision for my eye exam and for purchasing glasses. The exam is very thorough and the staff is so helpful when it comes to purchasing frames. I appreciate their honesty. The girls won't let you make a purchase unless it looks good. When I leave, I feel good about my appointment and my purchase. If adjustments are needed, it's handled right away.

Mar 14, 2019

Very friendly and knowledgeable

Mar 7, 2019

Friendly, knowledgeable, caring, this is how I would describe everyone in this practice.

Mar 7, 2019

All staff that I came in contact with are exceptionally friendly. Dr. Shahe is thorough and extremely friendly.

Mar 7, 2019

Everyone was polite and professional. Appointment was on-time and efficient.

Feb 26, 2019

The staff at Bartlett Vision is professional and warm every time we see them. Great advice too about what we can do to improve our vision with contacts.

Feb 21, 2019

Excellent customer service and bedside manner.

Feb 19, 2019

Very pleased with the service. The staff was overall friendly and helpful. It's nice going to a place that you feel valued and not just another patient. Recommending this place to everyone I know that needs an exam!

Feb 15, 2019

The staff were great, they went out of their way to make you feel comfortable. The receptionist Rose had a large bottle of water avilable for thirsty customers.

Feb 13, 2019

BV Team is awesome! Dr Shahi, Chris and Jen are a pleasure to deal with!

Feb 12, 2019

too much time passed once eyes were dialated before dr returned, in fact i had to go looking to find out what the problem was. ask jen walt

Feb 7, 2019

We love the doctor there she is so good with my boys when they come into see her and makes sure she checks everything thoroughly!

Jan 29, 2019

Bartlett Vision highly recommended! Dr. Kristina Gabrenya Is absolutely wonderful. Great and Helpful staff.

Jan 25, 2019

Doctor Shahi was great. She took her time and identified a possible tear on my retina. She had the staff set an appointment at Wheaton Eye Clinic that same day. Thanks to her diligence I only have to go through a minor procedure rather than having a detached retina.

Jan 18, 2019

This was my first visit to your office, and I have to say the combination of friendliness and professionalism is the biggest asset you have in your practice. I can't say enough about the great first impression I received and look forward to working with all of you.

Jan 13, 2019

With the great service you always provide, why are you sending out surveys? When you are as good as you are, you really don't need to provide questions you already know the answers to.

Jan 12, 2019

Staff has great customer service skills and they are professional, caring, friendly and efficient. My appointment was with Dr. Carrie Sypherd. Dr. Sypherd is professional outstanding, caring and personable optometry specialist that started treating me at MarianJoy after a car accident in 2010 to present. It is because of Dr. Sypherd's vision training that I am able to drive and work today.

Jan 6, 2019

My visit to Bartlett Vision as always was great. The staff are all wonderful and helpful people. My Eye Doctor is Fantastic. Great Visit over all.

Jan 4, 2019

A visit to Bartlett Vision always leaves me with a feeling of having had a very thorough eye examination. From start to finish, their professionalism shines through. I would heartily recommend their services to one and all.

Jan 2, 2019

Dr. Avjit Shahi is wonderful. She takes the time to make sure your prescription is perfect!

Jan 2, 2019

I love coming here. I never had a bad experience. It's always fast, easy, fun and professional.

Dec 31, 2018

Family Day at Bartlett Vision, My two sons and I had our yearly exam. Our eye issues and needs are all over the map from minor to high maintenance and they can do it all! I have complete confidence in their staff and technology.

Dec 30, 2018

Friendliest staff, always professional, courteous, and quick.

Dec 26, 2018

Awesome service Beyond friendly staff Helpful Explained everything 5 stars++++

Dec 5, 2018

Could not have been better

Dec 1, 2018

Very friendly staff , and professional.

Dec 1, 2018

Everyone very friendly and knowledgeable. Seem to be current from a technical perspective and very helpful with incorporating insurance.

Nov 21, 2018

Friendly and helpful staff who remember you from visit to visit, welcoming and beautiful office, and great selection of frames to choose from!

Nov 20, 2018

Always incredibly quick, efficient, and friendly.

Nov 18, 2018

The staff is always courteous and professional. Dr. Kristina and staff are very thorough and never rush. Always prepared for questions and comments. I reccomend them to my neighbors and friends.

Nov 10, 2018

I have been a patient of Bartlett Vision for many years. The doctors and staff are very courteous, caring and professional.

Oct 30, 2018

First time here. Everyone was fabulous! Very friendly and fun!

Oct 20, 2018

The staff here is incredibly helpful and friendly.

Oct 19, 2018

Staff is extremely friendly and helpful! Offer evening and Saturday hours.

Oct 9, 2018

Keeps excellent records and has personal knowledge of previous exams which makes the exam all about me. Looks for potential areas of concerns if any. I have recommended to friends and relatives and will continue.

Oct 6, 2018

Everyone at Bartlett Vision is extrememly nice and welcoming. I had a recent eye stye, I called for an appt and was able to get in within an hour. Dr Sypherd was genuinely sympathetic with my issue and made me feel extremely relaxed that it was nothing to worry about and got me on antibiotics right away. I would highly recommend anyone looking for a compassionate eye doctor and staff.

Oct 5, 2018

Great overall experience. Front desk staff, clinic staff and the provider were all great. Very timely and super friendly!

Oct 4, 2018

Staff and doctors are super friendly and welcoming. Barely any wait time.

Sep 21, 2018

My first time using this place and it was amazing. Very clean, wonderful staff and doctor. They are very thorough, take their time answering questions and explaining what’s going on. Best optometry experience to date!

Sep 8, 2018

Down to earth, friendly. Totally understandable on your price range & very helpful. Doctors staff are great 👍🏻!!!

Aug 25, 2018

So very happy she caught the retina tear! Thank you!

Aug 21, 2018

highly recommend. doctors and staff professional and energetic. always upbeat, too.

Aug 20, 2018

Staff is always so kind and on time. We had a contact fitting this time for my daughter and they were amazingly supportive and patient while she worked on getting the hang of it. Great experience!

Aug 17, 2018

The office staff was friendly yet very professional. The Dr. was very nice and obviously knowledgeable in her field.

Aug 14, 2018

Great visit, the dr was very personable and great with my son as well!

Aug 11, 2018

Nice staff. Very helpful.

Jul 22, 2018

From the very beginning Bartlett Vision has been my favorite. I love the doctors and the staff is so helpful. Bartlett Vision cares about the health of my vision and keeps me on track.

Jul 19, 2018

Took my 5yo for his kindergarten exam. He was nervous at first, but the kind staff helped him warm up quickly. They were patient and my the time it came time for him to see the doctor, he was calm, friendly and cooperated.

Jul 19, 2018

Everyone in the office is very friendly and helpful.

Jul 19, 2018

It's a happy, friendly, professional office. Dr. Shahi is personal and caring.

Jul 11, 2018

Quality and timely service

Jul 2, 2018

Bartlett Vision has the most friendly staff of any office I've been to.

Jun 26, 2018

The office staff is so nice. The Dr took me in right away and explained everything to me as we went through the exam. She answered all my questions. I really enjoy going to the local optometrist that have their own practice rather than the big box stores. There is a must more personal touch to the whole experience. Also, I have the most confidence in their knowledge and ability to help me in an emergency.

Jun 21, 2018

The staff are so helpful and pleasant. Both my 4 year old and 6 year old loved getting their eyes checked. Everyone is so patient and compassionate. I also appreciate the extra hard work the receptionist did with my insurance

Jun 19, 2018

Love the staff, the experience, the knowledge, but I feel glasses are way too pricey

Jun 16, 2018

Friendly staff that go above & beyond. Clean, modern office. Convenient location. Up to date technology & systems. Highly recommend!!

Jun 12, 2018

Very efficient and caring. In tune with my bi-focal contact needs. Everyone always friendly and I've never felt rushed.

Jun 7, 2018

Everyone is always so nice and helpful - they have a way of making you feel welcome and their concerns are 'real'.. I feel that I can trust their advice and counsel.

Jun 6, 2018

Very good care and friendly staff

Jun 1, 2018

Everyone at Bartlett Vision is friendly, helpful, and patient. I opted for the extra testing for Optomap Digital Image of retina and MPOD for macular pigment measurement for not much extra and as a bonus my eyes did not need to be dilated. I appreciate that had some of the latest technologies. Dr. Avjit Shahi was very polite, helpful, and patient as it took a little extra time to get my eye glass prescription right. A few weeks earlier they saw my wife the same day immediately for an eye emergency, did an eye exam, and referred us to a qualified ophthalmologist for an appointment the next day! Very happy with the quality of service I have received at Bartlett Vision and that goes for my previous two eye exams I had with them also.

May 24, 2018

every one is very pleasant from the front desk to the check in person and the doctor is wonderful

May 24, 2018

Dr Shahi is top notch ...Very thorough ...really enjoyed the extra time that was spent we me in explaining my needs ....Chris at front desk was very nice , a people person .... Kayla , who gave me various tests was very nice as well ... Assistants Deanne and Rose also helped out with sending a note to my doctor and picking out the right pair of glasses ....

May 18, 2018

Everyone is always very nice and friendly.

May 10, 2018

Great service. Everyone is friendly and knowledgeable.

May 8, 2018