Bartlett Vision
Dr. Kristina Gabrenya
589
Reviews
Great visit. Staff is always polite and professional. Dr Kristina and staff have been serving my family and I for many years. Always happy to recommend your services.
Jan 23, 2021
Staff is amazing. They are kind, friendly, helpful. The office is clean and efficient. I think there were several new people on staff, all very professional. Love this office.
Jan 21, 2021
Dr. Gabrenya is amazing, She is kind, caring, intelligent of course, helpful, listens to all your concerns, comments and questions, doesn't rush through the exam, and makes you feel like your eye health and you as a person are genuinely important to her. Every doctor in any field should be like her!
Jan 14, 2021
I am so thankful for the care you take to help me with my problems. You're a pleasure to work with and I thank you for never giving up on trying to find me a prescription that works.
Jan 14, 2021
Everyone was very helpful, professional and knowledgeable! All my questions were answered and I was very pleased with all the services.
Jan 14, 2021
The staff at Bartlett Vision is tremendous; first class professionals. The efficiency and openness of their services are great!
Jan 13, 2021
I was seen right away, my glasses were fixed like they were new.
Jan 13, 2021
Professional practice with the latest technology
Jan 12, 2021
My first visit to Bartlett Vision and I was very impressed. Loved the attention and service I was given. Dr. Syfert is the best. Already made my appointment for next year!
Jan 9, 2021
The Staff is all amazing!!!
Jan 8, 2021
After filling out a few forms to update my records, I was seen immediately for my initial tests. My consultation with Dr. Gabrenya was completely informative. She prescribed drops for the irritation in my eyes and asked me to get in touch with her if I needed additional help before my next annual checkup. I will definitely recommend Dr. Gabrenya and her entire staff!
Jan 6, 2021
Excellent Service and attention...!!!
Jan 6, 2021
Bartlett Vision has the best employees that take great care of you from the moment you walk in the door. The office is immaculately clean, the staff is exceptionally knowledgeable, that's why I drive over an hour to come here!
Jan 6, 2021
Wonderful employees that are very helpful!
Jan 1, 2021
Everyone is always very friendly. I like talking to Chris at the front desk.
Dec 31, 2020
The entire team and experience, from beginning to end , is focused on patient care.
Dec 30, 2020
Kristin went above and beyond for me dealing with my insurance. Dr. G is always kind and respectfully listens to all of your concerns. I wouldn't go anywhere else!
Dec 23, 2020
Really enjoy going to such a clean and professional clinic for vision services. The staff is friendly and knowledgeable. I feel confident in their assessment of my family's vision and needs. Great job - keep it up!
Dec 19, 2020
The staff at Bartlett Vision made picking out new glasses a painless and simple process! Their staff is extremely knowledgeable, professional and friendly. It is easy to recommend them to family and friends as I know they will be as happy as I am with the service they receive!
Dec 18, 2020
Dr Sypherd was great with my child at the initial consultation. Hoping with her help and direction we will see improvements in my child’s reading skills among other things.
Dec 13, 2020
Down to earth , just good people
Dec 8, 2020
We love everyone at Bartlett Vision Dr Sypherd has been taking care of our family’s Eye needs for many years now. The technicians and office staff are always friendly and professional I highly recommend Bartlett Vision
Dec 4, 2020
A great appointment. I am satisfied with the total experience Henrice Kuffel
Nov 18, 2020
Great service and great attitudes all around. No complaints on my end and the best advise I can give is to go check it out yourself.
Nov 16, 2020
always great to see you folks, not only are wonderful professanls but alsosuper nice folks.
Nov 12, 2020
I have been here previously for my annual eye exam. I was nervous about going in as I was going in during COVID 19. I observed them to clean multiple surfaces and take extra steps to insure the safety of myself and others. I was put to ease once I saw that.
Nov 12, 2020
Great experience. I trust the Doctor's opinion and the staff is very friendly. I wish I came to you sooner.
Nov 5, 2020
Everyone I was in contact with was very friendly and professional.
Oct 24, 2020
This was my first visit to Bartlett Vision. I received excellent service and care for the person who greeted me at the reception desk to when I paid my bill and walked out. The doctor was knowledgeable, and communicated clearly what she was doing and her diagnosis and recommendations. She was honest and did not try to sell me additional services or new glasses. I highly recommend Bartlett Vision.
Oct 22, 2020
The staff and eye doctor was amazing.
Oct 19, 2020
Clean office, great staff, Dr Sypherd is wonderful!
Oct 16, 2020
Great service and safety!
Oct 15, 2020
The Bartlett Vision is a wonderful place to have your yearly eye exams. Doctor and Staff are highly knowledgeable and extremely kind and empathetic to their patients needs. So glad they are located in our neighborhood! We hope to be patients there for years to come!
Oct 14, 2020
Thank you as always. We are always taken care of and pampered at Bartlett vision. Our eyes thank you every day!!
Oct 9, 2020
Loved the progress my granddaughter made since seeing Dr. Sypherd. The Dr. really knows how to relate to children AND ask the right questions to get the correct diagnosis.
Oct 2, 2020
Easy access, nice location, roomy waiting area, prompt service, knowledgeable staff.
Sep 30, 2020
From the first phone call I felt very welcomed and comfortable every interaction from front desk to Dr. was very pleasant I would very much recommend going to Bartlett vision !
Sep 30, 2020
Great Doctors and Great Staff
Sep 29, 2020
I’ve been a patient at Bartlett Vision for more years than I can count. They are the best of the best!
Sep 26, 2020
I have been here a number of times and have always found them to be very caring and professional.
Sep 23, 2020
First time visit and very impressed with the friendliness and great care taken from first moment walking through the door !
Sep 22, 2020
By far the most complete eye exam I have ever had. . Dr. Kristina Gabrenya took the time to address my concerns and showed much compassion throughout the entire exam Staff very friendly and professional.
Sep 16, 2020
Lacked a selection of eyeglass styles
Sep 3, 2020
They are very friendly and accommodating.
Sep 3, 2020
Staff is always friendly & willing to help and I've had appointments with all the doctors and they're all very nice and attentive.
Aug 29, 2020
The business is very professional from the moment you walk in the door. I feel like everything is well managed with special precautions during Covid. All members of the team are friendly and competent.
Aug 27, 2020
Everyone is very friendly and helpful The office was very clean and felt very safe in there everyone had mask 😷 Thank You
Aug 27, 2020
Always friendly and take the time to make sure you're happy
Aug 27, 2020
The staff and doctors at Bartlett Vision do whatever it takes to get the right fit and prescription for my eyes with both contact lenses and glasses. My eyes are difficult to fit but they take the time to make sure it is right for me. I really appreciate their patience and dedication.
Aug 23, 2020
I already have recommended your team to others. It's a fun an efficient place. and Safe under the circumstanaces
Aug 21, 2020
Already recommended Dr. Sypherd at Bartlett Vision to a few friends
Aug 21, 2020
Very professional but incredible personal as well!!! So comfortable with the cleanliness! The Dr's assistant - sorry don't remember his name - is a great guy!!!
Aug 17, 2020
I have received prompt, courteous and informative care. All of my questions & concerns were explained. I will definitely recommend your services to others
Aug 9, 2020
Always very professional and great service.
Aug 7, 2020
Everyone friendly and prompt. Tests are clearly explained to me. I never feel rushed and my questions are answered,
Aug 4, 2020
Very professional and they take precautions pertaining to the COVID-19 to keep everyone safe
Jul 31, 2020
All staff were upbeat, positive, and patient.
Jul 31, 2020
The staff is always friendly and ready to help! This is one doctor's office they like to come to!
Jul 28, 2020
It was the service that I like. Clear, precise, informative
Jul 28, 2020
Everyone was polite and professional. My concerns and questions were addressed.
Jul 17, 2020
Visit was wonderful. I will recommend and be back.
Jul 14, 2020
Great experience. Testing done by an excellent technician. He was personable, attentive and also timely. The Dr was awesome as well. She listened and checked back on prior notes form an earlier visit. Listened to me about what I needed. Thank you Dr. Also Jennifer as always is awesome! She makes picking out glasses a fun experience! Also worked with me to keep me in budget. Thanks so much Bartlett Vision!
Jul 7, 2020
The woman at the front counter was very friendly and treated you kindly. She helped me with all my questions. Dr. Kristina Gabrenya is a very thorough doctor. She does a better evaluation than I ever had. She is very friendly and will answer all your questions.
Jul 1, 2020
Great service while being mindful of the risks of running a business in a pandemic
Jun 28, 2020
Bartlett Vision Staff and Doctors are always friendly and helpful. My eye exams are always thorough, complete and I really feel that they care about my eye health and the future and safety of my vision. Thank you so much
Jun 27, 2020
Awesome staff. They take great care of there patients
Jun 27, 2020
Thank you for your kind and professional attention. Responsive cheerful care.
Jun 26, 2020
I use to come here many years ago. Glad I have returned. Very nice staff and the Dr. was very knowledgeable, I felt very comfortable there.
Jun 17, 2020
Everyone at Bartlett Vision is very king and professional! The only place I will ever go for my eye examines!
Jun 16, 2020
Staff is very pleasant and courteous. Very professional atmosphere.
Jun 15, 2020
Outstanding service. I felt very comfortable seeing that all of the new protocols were being followed. Great experience.
Jun 14, 2020
everything was fine.I did think that the glasses were very pricey.Ever
Jun 13, 2020
With all the uncertainty lately I just want you to know how very professional everyone was. Great team!
Jun 13, 2020
Dr Sypherd was very thorough in my review and had great suggestions for new frames that would solve an ongoing issue I’ve had. The staff was friendly and knowledgeable as well.
Jun 12, 2020
Friendly staff. Doctors are very thorough-/do not rush you through your appointment. I wear specialty contact lens which are often hard to fit comfortably. I can honestly say that my lens now are the best ever .
Jun 12, 2020
If our representatives in Washington were as good about caring for the people as those at
Mar 15, 2020
Although it took a while for my eyes to dilate, the exam and recommendations were thorough.
Feb 28, 2020
Bartlett Vision's entire staff if friendly and professional. Thanks to all. Dan
Feb 26, 2020
Everyone that worked with me was very helpful, friendly, and professional.
Feb 20, 2020
Dr. Summer Gabrenya is very professional, caring and kind. The staff is always friendly. Very welcoming and kind. The facility is top notch. The environment is clean and inviting. The entire visit flows very well. Ive never had to wait to be seen. Picking out glasses is a nice experience as well. They have a huge variety and again the staff is very helpful. Five stars for this wonderful facility! You will not be disappointed
Feb 15, 2020
Everyone was very helpful and pleasant! I can’t wait to get my new glasses and contacts! 😁
Feb 14, 2020
Amazing office - from the front desk to the Dr . . . Thank you!!!
Feb 4, 2020
I enjoy my visits and especially the great service. I am very pleased to have the owner take care of me. Others are good, but not great. Walt
Jan 29, 2020
Excellent facility and personnel; state-of-the-art equipment and friendly, knowledgeable staff; full service from inspecting eye health to advice to getting glasses made if needed; highly recommend
Jan 17, 2020
The staff is friendly and professional, always a pleasant experience. The doctors take their time with you, which for any medical appointments is a rarity.
Jan 17, 2020
Great place to go. Always tentative to their clients & very welcoming. Thanks Kristen!! The best!!
Jan 16, 2020
Both staff and providers were very courteous, friendly, and helpful in explaining every step of the process to me from intake forms to purchasing the glasses themselves. I definitely will recommend Bartlett Vision to anyone in the future!
Jan 10, 2020
Very careful exam, explaining everything to me. I didn’t feel rushed and had all my questions answered. Everyone very friendly.
Jan 7, 2020
Service is great as always. Dr very knowledgeable. Staff always polite and prompt.
Dec 31, 2019
Bartlett Vision is wonderful. Very professional and staff are warm and welcoming.
Dec 17, 2019
Great professional service. All employees are helpful & polite.
Dec 11, 2019
We love the staff and service we receive at Bartlett Vision.
Dec 8, 2019
Everyone in the office was very helpful and friendly 😊 Bartlett vision makes sure their patients are comfortable during eye exams and takes the time to fully explain what they're doing! I've been very happy with their service in the community 😃 Thank you all at Bartlett vision.
Dec 4, 2019
We paid the next day due to the payment PC being down. Unfortunately the type of lens agreed to and the price both changed after our visit and was not noticed, nor were we told about the change. It took a phone call to understand the situation. Normally in a business transaction, when the agreed upon price or delivered item / service is changed, a phone call is warranted. Not good business practice,,,
Nov 24, 2019
The staff is genuinely caring about your health needs. Great customer service
Nov 15, 2019
I’ve been coming to Bartlett vision since I was 18, I’m now 34. Staff is always friendly, they’ve been able to figure out my complex needs, and are always willing to work with me for a solution. I’d recommend to anyone!
Nov 14, 2019
I have all ways Love the way they treat me. Very nice front desk staff. Thanks for always being there.
Nov 9, 2019
I was able to get in quickly and received a very thorough eye exam. Dr. Gabrenya prescribed an eye drop to ease my discomfort. I would definitely recommend Bartlett Vision
Oct 30, 2019
Very friendly staff and they have always made sure my contacts were right for me!
Oct 21, 2019
I was very impressed with Bartlett vision. Everyone there was friendly and professional. They appear to have the latest technology. I am definitely going to keep going there for all of my eye care needs.
Oct 9, 2019
Really Great office. Was seen by Dr Avjit Shahi, but all the ladies (Kristen & Jennifer) are great.
Oct 8, 2019
I was concerned about a condition that developed and called the office and they scheduled me within 3 hours. The entire staff was very responsive to my concerns and they examined me and gave me all the information that I needed about my visual issues.
Oct 8, 2019
Bartlett vision is truly a great experience. All of the staff is very friendly and treats you as if you were a family member. This really stands out to me compared to my PCP doctor's office, for example. The man that did the preliminary exam work was great. Dr. Shahi explained everything about my eyes to me very well. I left the appointment feeling really good, not the typical "I'm so glad to be done and out of there" feeling.
Oct 1, 2019
When ordering new contacts I was initially told it would take 7-10 days for them to come in. After 3 weeks of not hearing anything, I had to call them for an update. The update was that it had been 3 weeks, and no one from there noticed that my contacts had not come in yet. I had to call and prompt them to call the manufacturer to find out where they were. After all of this the contacts that were suppose to be 7-10 days took over a month. Very disappointed
Oct 1, 2019
Everyone is very friendly and we enjoy our yearly visit.
Sep 24, 2019
Excellent optometrist's office. Professional and efficient. Dr. Gabrenya is thorough and the rest of the office staff is super nice. Best eye doctor in the area and I've been to several. They didn't have a ton of availability when I scheduled my first appointment and it is clear why! Call now! 10/10
Sep 24, 2019
Nice clean office/retail space. The Dr and employee's were very nice and friendly.
Sep 21, 2019
Very thorough examination and done extremely professional.
Sep 18, 2019
Hands-down, the most genuine interaction I've ever experienced between myself and an optometrist (or any doctor for that matter). All I ever really want is someone who will sit with me and listen to what I have to say about the condition of my eyes, and Dr. Gabrenya did just that. She provided a more thorough examination than any other eye doctor has in the past, and her recommendations were more substantial than your run-of-the-mill doctor. She made me feel comfortable and confident. I'll absolutely return for future eye needs!
Sep 11, 2019
Friendly and expert care from people who take the time to answer questions and to make your visit as comfortable and productive as possible. Highly recommend.
Aug 31, 2019
I feel the staff at Bartlett Vision are all accommodating to anything I need assistance with. They are friendly and very helpful.
Aug 31, 2019
Always a pleasure. Kindness and always helpful explaining everything.
Aug 20, 2019
Always an excellent and cordial meeting with the staff.
Aug 5, 2019
The service I recieve from EVERYONE is great. Thanks so much.
Jul 27, 2019
Bartlett Vision is a great place to get your eyes checked. The staff genuinely spend time with their patient to ensure that the best care is given.
Jul 20, 2019
Excellent service, and staff are courteous and professional in demeanor, listen intently to whatever problems you are experiencing, and helpful in every way!
Jul 18, 2019
great visit - friendly staff
Jul 18, 2019
The customer service is great, and the Dr's there listen and are caring. Definitely recommend!
Jul 11, 2019
The doctors and staff are always professional and care about their patients.
Jul 7, 2019
Professional staff and great Doctors
Jul 2, 2019
I had a great visit with Bartlett Vision recently. I came to them to identify problems I was having adjusting to a pair of glasses I had bought online with a prescription from another doctor. The front desk staff worked to slot me in when another patient cancelled; The doctor patiently listened while I explained (in way-too-much-detail) the situation, and everyone worked to help sort out what was wrong with my glasses. Great experience and I'm happy to have found them. I only wish they were open a little later, for those of us working 9-5 jobs.
Jun 27, 2019
There could be a little more selections for frames other then that I love Bartlett vision, the staff is great! Thanks you all for the wonderful treatment we get every time my son and I come to visit.
Jun 27, 2019
The entire staff was friendly and polite. Provided great information and detailed explanations to questions. I filled out the registration online and had read and sign an additional 3 pages of material. I got there early to make sure I had time for anything extra but it was minimal and they were able to get me in sooner.
Jun 27, 2019
Dr. Gabrenya is a special health care provider with her ability to pay attention to my concerns and ability to explain what is wrong with my eyesight in a manner that I understand. It is why I took sick time off of work to visit and why I waited for her return and lastly why I order my glasses through Bartlett Vision rather than somewhere else.
Jun 26, 2019
I love how we never have to sit in the waiting room. We are called in on time. They also will compare insurance policies to see which provides the most coverage.
Jun 25, 2019
I had limited choices last year to get my eyes checked and went to a chain practice. I never felt comfortable with my prescription and had no recourse. I went to Bartlett Vision and felt comfortable the entire time. I love the detailed information provided by Dr Shah. Her and the staff did a great job explaining what they’re doing and why. Highly recommend this place for any eye care.
Jun 22, 2019
this was my first appointment at Bartlett vision. I felt the exam was more thorough than any I’d had elsewhere. All my questions were answered in detail. Everyone was very professional & helpful. I will definitely suggest this office!
Jun 12, 2019
Friendly welcoming to the patients well experience.
Jun 11, 2019
Great doctor & helping staff
Jun 7, 2019
Each time I visit your office, I am impressed with the thoroughness, friendliness and overall feeling of competence I experience from each and every employee.
Jun 6, 2019
Dr. Shahi is amazing. She is thorough and easy to get along with. She makes sure you have a full understanding of the exam and results before you leave. She remembered me and my kids from over a year ago. Will recommend this office to anyone I come across.
May 16, 2019
Wonderful, fun staff...very efficient, very helpful.
May 3, 2019
Personnel are courteous and professional in demeanor...everyone made me "feel at home". Dr. Gabrenya is outstanding and answered all of my questions regarding cataract surgery. Many thanks for everything.
May 1, 2019
Your staff is great! Have known some many years, all so caring
Apr 27, 2019
The staff was. Very nice and helpful! The doctor was easy to talk to and the optician was great with helping choose frames!
Apr 26, 2019
Everyone is very friendly and helpful
Apr 17, 2019
The staff at Bartlett Vision is very friendly and helpful. Dr Shahi is very knowledgeable and pleasant to deal with. Her exams are thorough and in depth.
Apr 3, 2019
Friendly staff! Excellent Doctors, Warm office and great selection of eyeware.
Apr 3, 2019
The doctors and staff are always very professional and really care for their patients.
Apr 2, 2019
LOVED this office! The staff are amazing--very friendly and professional. I didn't have to wait long to be seen and loved the doctor too!
Mar 21, 2019
The staff was very friendly, we didn't have to wait long to be seen and the doctor and staff were very professional!
Mar 21, 2019
I really like Bartlett Vision for both my daughter and myself. The staff is really friendly helpful and good with kids too. It's hard to get appointments outside of working hours, it would be nice if they had more doctors on the weekend, but otherwise it's always a great experience when there.
Mar 19, 2019
Your doctors and staff are so wonderful! I'm so happy my husband and I made the change to your office! Thanks for everything!
Mar 15, 2019
I enjoy using Bartlett Vision for my eye exam and for purchasing glasses. The exam is very thorough and the staff is so helpful when it comes to purchasing frames. I appreciate their honesty. The girls won't let you make a purchase unless it looks good. When I leave, I feel good about my appointment and my purchase. If adjustments are needed, it's handled right away.
Mar 14, 2019
Friendly, knowledgeable, caring, this is how I would describe everyone in this practice.
Mar 7, 2019
All staff that I came in contact with are exceptionally friendly. Dr. Shahe is thorough and extremely friendly.
Mar 7, 2019
Everyone was polite and professional. Appointment was on-time and efficient.
Feb 26, 2019
The staff at Bartlett Vision is professional and warm every time we see them. Great advice too about what we can do to improve our vision with contacts.
Feb 21, 2019
Excellent customer service and bedside manner.
Feb 19, 2019
Very pleased with the service. The staff was overall friendly and helpful. It's nice going to a place that you feel valued and not just another patient. Recommending this place to everyone I know that needs an exam!
Feb 15, 2019
The staff were great, they went out of their way to make you feel comfortable. The receptionist Rose had a large bottle of water avilable for thirsty customers.
Feb 13, 2019
BV Team is awesome! Dr Shahi, Chris and Jen are a pleasure to deal with!
Feb 12, 2019
too much time passed once eyes were dialated before dr returned, in fact i had to go looking to find out what the problem was. ask jen walt
Feb 7, 2019
We love the doctor there she is so good with my boys when they come into see her and makes sure she checks everything thoroughly!
Jan 29, 2019
Bartlett Vision highly recommended! Dr. Kristina Gabrenya Is absolutely wonderful. Great and Helpful staff.
Jan 25, 2019
Doctor Shahi was great. She took her time and identified a possible tear on my retina. She had the staff set an appointment at Wheaton Eye Clinic that same day. Thanks to her diligence I only have to go through a minor procedure rather than having a detached retina.
Jan 18, 2019
This was my first visit to your office, and I have to say the combination of friendliness and professionalism is the biggest asset you have in your practice. I can't say enough about the great first impression I received and look forward to working with all of you.
Jan 13, 2019
With the great service you always provide, why are you sending out surveys? When you are as good as you are, you really don't need to provide questions you already know the answers to.
Jan 12, 2019
Staff has great customer service skills and they are professional, caring, friendly and efficient. My appointment was with Dr. Carrie Sypherd. Dr. Sypherd is professional outstanding, caring and personable optometry specialist that started treating me at MarianJoy after a car accident in 2010 to present. It is because of Dr. Sypherd's vision training that I am able to drive and work today.
Jan 6, 2019
My visit to Bartlett Vision as always was great. The staff are all wonderful and helpful people. My Eye Doctor is Fantastic. Great Visit over all.
Jan 4, 2019
A visit to Bartlett Vision always leaves me with a feeling of having had a very thorough eye examination. From start to finish, their professionalism shines through. I would heartily recommend their services to one and all.
Jan 2, 2019
Dr. Avjit Shahi is wonderful. She takes the time to make sure your prescription is perfect!
Jan 2, 2019
I love coming here. I never had a bad experience. It's always fast, easy, fun and professional.
Dec 31, 2018
Family Day at Bartlett Vision, My two sons and I had our yearly exam. Our eye issues and needs are all over the map from minor to high maintenance and they can do it all! I have complete confidence in their staff and technology.
Dec 30, 2018
Friendliest staff, always professional, courteous, and quick.
Dec 26, 2018
Awesome service Beyond friendly staff Helpful Explained everything 5 stars++++
Dec 5, 2018
Very friendly staff , and professional.
Dec 1, 2018
Everyone very friendly and knowledgeable. Seem to be current from a technical perspective and very helpful with incorporating insurance.
Nov 21, 2018
Friendly and helpful staff who remember you from visit to visit, welcoming and beautiful office, and great selection of frames to choose from!
Nov 20, 2018
Always incredibly quick, efficient, and friendly.
Nov 18, 2018
The staff is always courteous and professional. Dr. Kristina and staff are very thorough and never rush. Always prepared for questions and comments. I reccomend them to my neighbors and friends.
Nov 10, 2018
I have been a patient of Bartlett Vision for many years. The doctors and staff are very courteous, caring and professional.
Oct 30, 2018
First time here. Everyone was fabulous! Very friendly and fun!
Oct 20, 2018
The staff here is incredibly helpful and friendly.
Oct 19, 2018
Staff is extremely friendly and helpful! Offer evening and Saturday hours.
Oct 9, 2018
Keeps excellent records and has personal knowledge of previous exams which makes the exam all about me. Looks for potential areas of concerns if any. I have recommended to friends and relatives and will continue.
Oct 6, 2018
Everyone at Bartlett Vision is extrememly nice and welcoming. I had a recent eye stye, I called for an appt and was able to get in within an hour. Dr Sypherd was genuinely sympathetic with my issue and made me feel extremely relaxed that it was nothing to worry about and got me on antibiotics right away. I would highly recommend anyone looking for a compassionate eye doctor and staff.
Oct 5, 2018
Great overall experience. Front desk staff, clinic staff and the provider were all great. Very timely and super friendly!
Oct 4, 2018
Staff and doctors are super friendly and welcoming. Barely any wait time.
Sep 21, 2018
My first time using this place and it was amazing. Very clean, wonderful staff and doctor. They are very thorough, take their time answering questions and explaining what’s going on. Best optometry experience to date!
Sep 8, 2018
Down to earth, friendly. Totally understandable on your price range & very helpful. Doctors staff are great 👍🏻!!!
Aug 25, 2018
So very happy she caught the retina tear! Thank you!
Aug 21, 2018
highly recommend. doctors and staff professional and energetic. always upbeat, too.
Aug 20, 2018
Staff is always so kind and on time. We had a contact fitting this time for my daughter and they were amazingly supportive and patient while she worked on getting the hang of it. Great experience!
Aug 17, 2018
The office staff was friendly yet very professional. The Dr. was very nice and obviously knowledgeable in her field.
Aug 14, 2018
Great visit, the dr was very personable and great with my son as well!
Aug 11, 2018
From the very beginning Bartlett Vision has been my favorite. I love the doctors and the staff is so helpful. Bartlett Vision cares about the health of my vision and keeps me on track.
Jul 19, 2018
Took my 5yo for his kindergarten exam. He was nervous at first, but the kind staff helped him warm up quickly. They were patient and my the time it came time for him to see the doctor, he was calm, friendly and cooperated.
Jul 19, 2018
Everyone in the office is very friendly and helpful.
Jul 19, 2018
It's a happy, friendly, professional office. Dr. Shahi is personal and caring.
Jul 11, 2018
Bartlett Vision has the most friendly staff of any office I've been to.
Jun 26, 2018
The office staff is so nice. The Dr took me in right away and explained everything to me as we went through the exam. She answered all my questions. I really enjoy going to the local optometrist that have their own practice rather than the big box stores. There is a must more personal touch to the whole experience. Also, I have the most confidence in their knowledge and ability to help me in an emergency.
Jun 21, 2018
The staff are so helpful and pleasant. Both my 4 year old and 6 year old loved getting their eyes checked. Everyone is so patient and compassionate. I also appreciate the extra hard work the receptionist did with my insurance
Jun 19, 2018
Love the staff, the experience, the knowledge, but I feel glasses are way too pricey
Jun 16, 2018
Friendly staff that go above & beyond. Clean, modern office. Convenient location. Up to date technology & systems. Highly recommend!!
Jun 12, 2018
Very efficient and caring. In tune with my bi-focal contact needs. Everyone always friendly and I've never felt rushed.
Jun 7, 2018
Everyone is always so nice and helpful - they have a way of making you feel welcome and their concerns are 'real'.. I feel that I can trust their advice and counsel.
Jun 6, 2018
Very good care and friendly staff
Jun 1, 2018
Everyone at Bartlett Vision is friendly, helpful, and patient. I opted for the extra testing for Optomap Digital Image of retina and MPOD for macular pigment measurement for not much extra and as a bonus my eyes did not need to be dilated. I appreciate that had some of the latest technologies. Dr. Avjit Shahi was very polite, helpful, and patient as it took a little extra time to get my eye glass prescription right. A few weeks earlier they saw my wife the same day immediately for an eye emergency, did an eye exam, and referred us to a qualified ophthalmologist for an appointment the next day! Very happy with the quality of service I have received at Bartlett Vision and that goes for my previous two eye exams I had with them also.
May 24, 2018
every one is very pleasant from the front desk to the check in person and the doctor is wonderful
May 24, 2018
Dr Shahi is top notch ...Very thorough ...really enjoyed the extra time that was spent we me in explaining my needs ....Chris at front desk was very nice , a people person .... Kayla , who gave me various tests was very nice as well ... Assistants Deanne and Rose also helped out with sending a note to my doctor and picking out the right pair of glasses ....
May 18, 2018
Everyone is always very nice and friendly.
May 10, 2018
Great service. Everyone is friendly and knowledgeable.
May 8, 2018
staff is friendly and helpful
May 2, 2018
Staff was very nice and did a very good job explaining each test to me before we began. Made me feel more comfortable and more trusting that I was in good hands.
Apr 27, 2018
I have always had a good experience at Bartlett Vision! This was my first visit to the new location which is much bigger & very nice. Everyone is so kind & helpful from the front desk staff to the doctor to the staff helping you pick out new frames. Last time I got my glasses there I needed some adjustments made a few weeks later. I walked in, without calling or anything beforehand, and they helped me out right away.
Apr 26, 2018
Everyone is so friendly and helpful. I drive over 60 miles to come to there.
Apr 25, 2018
Everyone was super friendly. I was there during my lunch break and I was in and out very quickly but didn't feel rushed either.
Apr 25, 2018
I would definitely recommend Bartlett Vision to others. From the moment I entered until I left, it was a great experience. The staff were very friendly and courteous, and the facility is very clean, comfortable, and modern. Dr. Shahi is an excellent doctor, patiently spending the time to answer all of my questions. I just brought my two-year-old son for a check-up, and she worked very well with him; I was really impressed with how patient she was in getting him to cooperate. Everyone else was also very great with him, and I felt very comfortable bringing him there. I am very happy I found this place!
Apr 23, 2018
I came an hour early for my appointment (my mistake), and they adjusted their schedule to get me in early.
Apr 23, 2018
The staff is friendly and helpful from the day you make an appointment to the time you leave. They are knowledgeable, caring and each member of their office made you feel welcome and valued. I feel very thankful fir their care.
Apr 21, 2018
Very efficient, thorough, and informative in eye exam.
Apr 14, 2018
The staff from the front to the Doctor herself were professional and courteous. I loved the Doctor and the woman who gave me the initial testing especially who made the process simple. They were excellent!
Apr 12, 2018
Excellent and very professional staff.
Apr 6, 2018
Everyone was friendly and explained everything very well.
Apr 5, 2018
Everyone was extremely friendly and made me feel very comfortable.
Mar 17, 2018
A kind office, whose staff seemed to honestly care. I was there for a yearly check-up, and afterwards I was pleasantly surprised at how little pressure I received about purchasing a new pair of glasses, even when my prescription had changed.
Mar 16, 2018
The entire staff made me feel well cared for.
Mar 9, 2018
Everytime we go there we are treated with respect and professionalism, -Dr. Grabrenya (sp?) Jennifer are wonderful! - they make you feel very comfortable. Not only are they knowledgeable, but also explain things in a language anyone can understand. Will ONLY go there FOREVER!!!
Mar 2, 2018
I was very pleased with the staff in the office. Very friendly and professional.
Feb 13, 2018
Issue - Since i am now on Medicare and a Medicare supplement my visit was not covered by insurance. I would have hoped that the personnel at the front desk would have informed me of this before my exam. They did not. I spent $144 that i did not need to spend. As a result of this and my new insurance please remove me from your patent list.
Feb 6, 2018
I loved your service and great joy. 👍
Feb 6, 2018
Everyone at Bartlett Vision is great! They take the time with you and are very compassionate about what they do. I wouldn’t hesitate to refer anyone I know here.
Feb 1, 2018
the only somewhat complaint is the chairs in the room for the optical scanning. I felt the smaller black one was going to slide out from under me.
Jan 28, 2018
Was contacted to make appt for second pair of trial contact lenses. Arrived on time for appt and was told she needed to check with dr what lenses I should put in. After waiting 15 min I was told the wrong pair was ordered. Not sure why this wasn’t checked prior to my arrival. I did not care for girls flippant attitude that a mistake was made. You can thank Jennifer for making a bad situation better.
Jan 27, 2018
The staff very friendly. The whole place is clean and inviting. Dr. Shahi was friendly, helpful, informative and overall just a wonderful doctor to work with thank you! Getting the glasses was such a pleasure, staff so easy to work with helpful and knowledgeable.
Jan 26, 2018
I wouldn't trust my eye health to anyone else except Dr. Kris and her team. They are not only trustworthy but so friendly it's like visiting old friends when I go there.
Jan 26, 2018
I had no problems and was taken in on time.
Jan 19, 2018
Professional customer service, and excellent eye exam with outstanding eye doctor, Dr. Carrie Sypherd.
Jan 9, 2018
Team was professional and service was timely.
Jan 4, 2018
Very thorough exam, explained what they were doing why they were doing it in detail. Very large selection of glasses to pick from. All the employees are friendly and knowledgeable on all aspects of the visit, exam, products and what your insurance covers.
Dec 31, 2017
Everyone took the time to explain what each one was doing.
Dec 29, 2017
Thorough annual eye exam. Technician and doctor are good to deal with and take the time to complete a complete exam of my vision. Thank you.
Dec 18, 2017
My eye doctor, who I think is the best, was out on medical and had another fill in - never dreaming that I could get another one like her, but was proved wrong. The "temp" doctor was wonderful. She had the same carrying entity that my current one had, a trait that is not very common now a days. She took the time not ony to talk, but also to explain things. VERY NICE!! Also, the receptionist, Jennifer,, was great - very personable and also made you feel comfortable.
Dec 9, 2017
This was my first visit to Bartlett Vision; I don't feel I really "know" you well enough to make a referral to someone else. When I arrived, I was disappointed that you hadn't followed up with my previous eye doctor to get my records sent over (I had booked my appointment almost 2 months ago, and filled out the necessary form at that time. As far as I can tell, no one had followed up with them since the initial attempt. When I was at the check-in desk, the "receptionist" called the other office and asked for the records. She used the phrase, "of course I understand it's your word against mine" - UGH. Tacky. While I was in with the Dr., the other office sent some records over, and they proved to be useful. From the receptionist, I was handed off to Kayla, who introduced herself, but didn't tell me her role ("tech"?); that would have been helpful to me as a first-time patient; I wasn't sure at first if Kayla was the doctor or just an assistant, so my answers to some of her questions were probably over-kill. I had initially scheduled my appointment with Dr. Gabreyna, but a couple of weeks ago, the office called to ask if I minded rescheduling with Dr. Shahi, because Dr. G. had an accident that would prevent her from seeing patients for a while. That was fine, but it would have been nice to be told when I checked in that "Dr. Shahi would be seeing me today", reiterating her name. I am bothered that Dr. Shahi either doesn't know how to measure curvature for rigid gas permeable contacts, or doesn't have the right tools. I've worn RGP lenses successfully for over 30 years, and I specifically asked about RGP lenses when I booked my appointment, and was told that Dr. Gabreyna did know how to fit them (maybe she does, but Dr. Shahi doesn't?). This factor alone may cause me to change providers again before my next annual eye exam. How I am treated when I go back to pick up the contacts I ordered will have significant bearing on whether I stay with this practice.
Dec 6, 2017
Thank you for fitting me in your busy schudule to help me with eye issue. It was comforting to have quality medical attention.
Dec 1, 2017
This was my first visit to Bartlett Vision. I was very impressed with the experience from start to finish. Each and every staff member was a pleasure to deal with, the doctor was warm and friendly and spent an appropriate amount of time with me explaining everything as she went along; the clinician in the optical department was very helpful in assisting me select new glasses. Overall, it was a 10+ experience. I would definitely recommend Bartlett Vision's services.
Nov 28, 2017
This time when I went in for my appointment the computers were down and no one seemed to know what was going on. My medical history information was not correct and the tech. was not sure if I should have my eyes dilated or not. Once my exam was over the office staff did not even try to let me know what amount I could have applied to lenses or frames. In previous years the staff were extremely helpful in letting me know my costs and what could be applied to glasses/frames. This time I walked out after just having an eye exam, with no-one assisting me to determine my benefits for the material costs towards lenses or frames. True my prescription did not change much but I feel that someone should have consulted with me to see if I was interested in purchasing new glasses.
Nov 18, 2017
I scheduled an appointment an year in advance just to have it cancelled and rescheduled on a day that I could not have my eyes dilated. But the doctor wanted me to have them dilated, and now they can't bill my Eye insurance for the dilation because it wasn't being done on the same day!!
Nov 13, 2017
The staff at Bartlett Vidion was not only professional but went above and beyond! I had both of my kids with me (3 abd 4 years old) and the staff was so sweet to them and even kept them entertained while I actually had the exam done. Was a great experience!
Nov 11, 2017
Staff is friendly and helpful. Thorough explanations of tests and results. Doctors Work to make sure you have the correct prescription to match your vision
Nov 5, 2017
Upon arrival the office staff was so pleasant and welcoming. I had virtually no wait time, which is important to me. The eye doctor I saw who filled in for Dr Gabrenya was so very nice and efficient.
Nov 5, 2017
Everyone is great here from the doctors to the assistants to the receptionist.
Oct 22, 2017
The Girls and the Doctor were Fantastic.
Oct 7, 2017
My experience was awesome. I was greeted immediately by the front desk staff. Then, I was taken back to the room for pre-testing immediately. The Dr came in in a timely manner as well. She was great, explaining everything and listened to my concerns. I will definitely be back and refer people to the office. It was a great experience!
Oct 3, 2017
Excellent service in a professional environment. That excellence makes for long waits for non-emergency appointments & some long waits to be seen. Unqualified recommendation for Dr. Gabrenya.
Sep 27, 2017
I always love coming here! Great staff, wonderful doctors and very thorough!!
Sep 12, 2017
Very personal assistance, very happy people!
Aug 27, 2017
High Quality the whole experience is first class no rushing and everyone is genuinely concerned that you are happy and answer all questions
Aug 25, 2017
Dr. Gabrenya is awesome. We love coming to see her each year for our exams. She is very personable and takes her time, explaining everything thoroughly. The office staff is friendly and helpful. I would recommend this practice to everyone.
Aug 24, 2017
As a new patient getting an annual check I was very impressed. Immaculate facility, easy to get to, easy parking. very smooth operation with no waiting. Staff all very friendly and competent. Very up-to-date equipment. Highly recommend.
Aug 22, 2017
I was quickly attended to however once the preliminary tests were completed, it took the optometrist 20 mins to come and see me. I was a little disappointed by this.
Aug 22, 2017
Your entire staff is friendly and accommodating.
Aug 16, 2017
Wonderful staff who genuinely cares for each patient. We feel welcome and continue to travel from the southwest suburbs for the great care and service given at Bartlett Vision.
Aug 10, 2017
Everyone is always helpful and friendly 😊
Aug 2, 2017
Great experience! My pre-teen got soft contacts today. Not the easiest thing to adjust to! Dee Ann was AWESOME helping her learn to put them in for the first time! She was super patient and supportive. After MANY tries, we were successful and everyone was very excited for my daughter. The doctors at this office are great- take their time with you, listen to you. The front office staff is very friendly and accommodating. Can't recommend this office enough!!!
Jul 27, 2017
Never tried the "online" , but the office people are absolutely fantastic!
Jul 26, 2017
Unfortunately, I have encountered another error in my contacts prescription. Bartlett Vision is now 1 for 3 in getting my prescription correct the first time. It is my suggestion that at check out, when the customer is paying, there should be a means to verify that the prescription that resulted from the eye exam is communicated to the customer, so he/she will be able to check it. While I will now endeavor to fix this error, I am increasingly unlikely to use Bartlett Vision again.
Jul 12, 2017
Everyone is so friendly in the office. It is a pleasure going to the eye Dr!
Jul 11, 2017
All of the staff has been so accommodating and patient with my family. One of my children has special needs, which make his visits a bit more challenging but we are always treated with kindness and understanding.
Jul 6, 2017
Dr Christina, Jennifer, and all the rest of her staff are professional and "very upbeat" people. Always feel like I'am in "great hands" with them. Would recommend them to anyone, in search of eye care, and/or persription glasses!
Jul 3, 2017
Always a great visit and I've recommended many neighbors and friends.
Jul 2, 2017
Very knowledgeable staff, doctors are excellent. Very informative, no beating around the bush, straight forward and always wanting to find solutions.
Jun 6, 2017
Dr Gabrenya is fantastic!! The staff is always courteous and helpful.
Jun 1, 2017
Everyone is very professional and very friendly. Dr. Gabrenya is an awesome DR. She spends the time explaining things to me without me feeling rushed. I would definitely recommend her!
May 25, 2017
VERY FRIENDLY AND INFORMATIVE
May 24, 2017
Have not been to a check up in a decade. Staff was amazing.
May 10, 2017
I'm so happy I chose Bartlett Vision for my family. I wouldn't go anywhere else!
May 5, 2017
A very professional staff and a very thorough eye exam.
Apr 25, 2017
Awesome friendly and attentive staff!!
Apr 15, 2017
I have several neighbors who are patients there. You come highly recommended, so that's why now I'm a patient, too.
Mar 21, 2017
The staff is very friendly, caring, and helpful.
Mar 18, 2017
Very nice staff. Answered all my questions. Doc was great!! Highly recommend.
Mar 17, 2017
Great service! And beautiful location. Dr. Gabrenya was so nice and knowledgeable. I was extremely pleased with my visit and will definitely be back. Also, will refer anyone in the area to visit Barlett Vision.
Mar 16, 2017
very professional and friendly the only thing I didn't like was not able to make nighttime apt or sat appt. 2 months for night apt and on waiting list for sat apt this was for my spouse .
Mar 11, 2017
Everyone is firendly, cheerful, eager to assist help in any way.
Mar 9, 2017
5 stars. Everyone is very helpful, friendly, and Doctor answered my questions fully.
Mar 7, 2017
Fantastic! Dr. G and her team are the best! Refreshing to see that an eye practice actually takes their time, provides top-notch care and superior service in today's world of eye care. Sure beats dealing with the alternative "fast food" choices.
Feb 22, 2017
This was my initial visit to Bartlett Vision; and I can truly state it was a very pleasant experience and impressed with the professionalism and care extended to me.
Feb 8, 2017
Everyone at Bartlett Vision is very friendly. They treat each person as individuals and listen to any problems you may be having and addresses them accordingly.
Feb 5, 2017
The staff is very friendly and knowledgeable. The office is modern, welcoming and has all the latest technology. Bartlett Vision provides excellent care and service.
Feb 3, 2017
Office is very clean and staff friendly. Eye exam was good. The only draw back is they need a bigger selection of frames for teens and adults that's the only reason for a 4 star
Feb 1, 2017
The office staff is extremely nice and are willing to help. My wait once I arrived was minimal and was in and out of the office very quickly. The technology is state of the art with the latest testing abilities. Dr. Gabrenya is thorough and explains everything to you. This is how a Dr. office should be.
Feb 1, 2017
Very friendly and efficient staff. Dr. is very professional and explains procedures and treatments. Highly recommend.
Jan 23, 2017
Bartlett Vision is a great place for all your optometry needs (eye exams, glasses/contacts). We had a great first-time visit with Dr. Gabrenya, her staff was friendly and very helpful throughout the process. Looking forward continuing our family's vision care with Bartlett Vision!
Jan 22, 2017
My daughter and wife recommended Bartlett Vision. Let me likewise recommend Bartlett Vision to you. ALL of the ladies there are very pretty too! Ted Gault
Jan 21, 2017
The staff is always very friendly.
Jan 17, 2017
My vision prescription has changed in an unusual way and although everything isn't completely determined as I write I am appreciative of what Dr. G is doing to get things figured out so I can "see straight" again soon!
Jan 13, 2017
The staff is so friendly and nice. I never have a long wait. The office is cute and clean.
Jan 6, 2017
Dr. Gabrenya has the ability to explain medical conditions in a manner that is understandable, concise and friendly. She is extremely competent and trustworthy and simply the best Optometrist I've visited.
Jan 5, 2017
Great eye care for me and my wife
Jan 4, 2017
My first time at Bartlett Vision. Very good customer service, was quickly taken in and brought in for my scheduled appointment. The staff and optometrist were very knowledgeable and took their time to walk through things with me. I was very satisfied and will return.
Jan 4, 2017
Everyone is friendly. The staff here is knowledgeable about the products the care of them and your vision insurance.
Jan 2, 2017
Everyone at the office is caring and friendly.
Dec 30, 2016
It was very easy to register on line making the checking process very quick and smooth.
Dec 28, 2016
Only thing is the wait was a little long
Dec 21, 2016
Comfortable environment, thorough testing, explained any issues and helpful with glasses.
Dec 15, 2016
It really helps remind me of my appointments m
Dec 14, 2016
Friendly staff, very professional, and helpful
Dec 13, 2016
Staff is cutting edge, using latest diagnostic tools. Doctors are personable and very attentive. They take the time to explain what they see from the exam and how to effectively deal with any issues.
Dec 4, 2016
Dr Sypherd was very through. She probably saved my mothers life by detecting she may have had a stroke. The entire staff was very friendly and accommodating to my mothers needs.
Dec 2, 2016
Dr. Sypherd is very professional and knowledgeable. She is an excellent medical provider. I highly recommend.
Dec 2, 2016
Dr.Gabrenya and her staff are very knowledgeable, caring and professional.
Dec 1, 2016
Very impressed with the whole staff from the first call to set appointment and the exceptional service as soon as I walked in the door! Doctor Katherine was very thorough and made my experience exceptional. Very professional and was so relieved to find my new eye doctor!
Nov 29, 2016
The Staff and Dr. G are A:LWAYS friendly and caring. They make you feel like comfortable and treat you like family, not just another client.
Nov 22, 2016
Love how patient the doctor was with my daughter.
Nov 18, 2016
Excellent customer service and Dr. Gabrenya is thorough and professional.
Nov 18, 2016
Bartlett Vision is awesome in every respect. My vision health has improved greatly under your care. We very much appreciate you! Skip & Marianne Cordell
Nov 17, 2016
Attentive and polite staff. Brought my elderly mother here and everyone was so kind, patient and professional. Will definitely return and recommend to all.
Nov 17, 2016
always friendly and helpful...
Nov 14, 2016
Very knowledgable staff were pleasant and professional.
Nov 13, 2016
The staff is wonderful - caring, friendly. Dr. Gabrenya is wonderful with my children. We always have a positive experience!
Nov 11, 2016
Everyone at Bartlett Vision is very professional, courteous and knowledgeable. The appointment moved along well. I did not feel rushed and there was barely a wait time. Dr. Gabrenya explains things very well and answers all questions. I have also seen Dr. Hutchins and she is just as thorough. I was relieved to have so much help choosing new glasses and an explanation on what my insurance covered. I was very impressed with how quickly I received my new glasses and the staff checked the fit before I left the office. I feel very fortunate to have Bartlett Vision for my eye care.
Nov 10, 2016
The receptionists are friendly and helpful. One even remembered me when I went back two years after my last visit. The doctors listen well to concerns and questions and work with the patient to provide the best care. They explain what they're doing and looking for, discuss treatment options keeping individual needs in mind. The pricing is reasonable too. I would recommend this clinic.
Nov 9, 2016
I will always recommend the office to everyone. I have always been very satisfied with all the services.
Oct 31, 2016
Staff is pleasant, helpful, friendly. Wait time is minimal, if any. Office is warm and welcoming. Parking is ample and easy.
Oct 25, 2016
The practice has very knowledgeable and friendly personnel at all levels of the practice. From the time you walk into the door attention is paid to you and you are made to feel comfortable. Getting a referral for advanced eye problems is available.
Oct 22, 2016
Dr Gabrenya is one of the most personable, yet professional health care providers I have encountered. It's easy to see that she cares greatly for her patients and her team.
Oct 21, 2016
Staff was very helpful and friendly!
Oct 6, 2016
The doctors are thorough and personable
Oct 2, 2016
Staff is awesome! Facility is very nice and comfortable.
Sep 30, 2016
Bartlett Vision is wonderful to work with. Very through exams by qualified professionals. Friendly staff and welcoming environment!
Sep 30, 2016
Great Doctors, Great Team. Highly Recomend.
Sep 29, 2016
Very professional & friendly, thoroughly explains everything being done
Sep 29, 2016
Dr. Gabrenya and her colleagues are professional and caring. They provide a warm and inviting atmosphere in their office. I have recommended her and her staff to friends in the area.
Sep 27, 2016
Staff is very helpful and friendly, LOVE the Drs so great with my young children!
Sep 21, 2016
The staff, was friendly, knowledgeable, and helpful. I have a minor phobia of things going into or near my eyes. They were able to work with me to make sure I still got the needed care without freaking me out.
Sep 9, 2016
Everyone at the practice is kind, good with kids, and very professional. I recommend Bartlett Vision any time someone is looking for vision care.
Sep 8, 2016
My wife and I are very happy with our experiences at Bartlett Vision. Courteous, competent and very professional staff who really take care of their patients. Would not think of going anywhere else for our vision heath needs.
Aug 31, 2016
Dr Gabrenya has always been very helpful and takes the time to answer all questions. She has made time to help with problems via email which has helped me greatly. I would highly recommend Bartlett vision to my family and friends
Aug 30, 2016
Dr. Gabrenya is amazing... so friendly, thorough, and kind! A GREAT doctor. :o)
Aug 25, 2016
Far and away the most attentive and amazing people I know.
Aug 25, 2016
Extremely friendly office, staff, and doctors! I never have a problem! They do an excellent job with us and our children!
Aug 22, 2016
Professional and friendly staff. The entire office is attentive to our families eye care needs. Thank you, Dr. Gabrenya for taking the time to be an outstanding Doctor.
Aug 8, 2016
I had my Silhouette glasses "tuned-up" a couple times by Christina for free (re-bent some of the stuff) and I was impressed that a) there were some extra parts available and b) she would volunteer to just HELP and do it for free. I left Glen Ellyn Eye Care where a lifelong friend had been my doctor - but I had to wait every time my expensive glasses needed a tweak AND pay out the nose for everything. You out serviced them - I became your customer.
Aug 5, 2016
Fantastic service and staff. Very knowledge!!
Aug 4, 2016
The wait was a little long 35 minutes. Visit was great with Dr. Gabrenya. Follow up with prescription to Osco has still not been sent in. Visit was on Wednesday, went to Osco Wednesday 8 pm, it was not called in. Thursday I called Osco at noon, still no script. I call office to follow up and was told it would be taken care of. I even got a phone message that it would be called in by the end of the day. Went to Osco 6 pm. Still not called in. Office is closed on Friday.
Aug 4, 2016
Dr Gabrenya is a great Doctor. She understands her patients very well and has a great presence. I've recommended her to everyone I know and will continue to do so.
Jul 27, 2016
I have been a patient at Bartlett Vision for many years. The Doctors and staff are very knowledgeable and clearly explain the eye exams and results. I wouldn't trust my eyes to any other practice!
Jul 26, 2016
I love the staff and the doctors 😊
Jul 24, 2016
I've been a patient here for about 2 years. Dr. Gabrenya was the first optometrist willing to work with me on any and all options to help me with my changing vision needs. With success I might add :)
Jul 21, 2016
Everyone is always friendly and helpful.
Jul 10, 2016
I have referred several people to you, and will continue to do so.
Jun 30, 2016
Friendly and helpful staff. They took their time in teaching my daughter about her contacts and care of her contacts. Dr. Hutchins is very informative and makes you fell very comfortable.
Jun 29, 2016
Very friendly and knowledgeable people.
Jun 27, 2016
Very helpful and pleasant staff!
Jun 23, 2016
The Doctors and staff provide such outstanding service. They will spend the time with you to help and explain all of your questions.
Jun 15, 2016
Such a personal experience from the latest technology to the top notch staff!
Jun 9, 2016
The friendliness, professionalism and knowledge from the doctor and all the staff makes this the place to go for eye care. I always feel comfortable, well-informed and understanding of all my options and never feel rushed.
Jun 9, 2016
Staff was friendly and courteous. Dr Hutchins was very thorough and gave excellent care. I would definitely recommend them to others.
Jun 3, 2016
It's a friendly environment and the ladies that work there are great! Go see them if you need your eyes checked.
Jun 1, 2016
Love the text message reminders
May 27, 2016
My wife and I are grateful clients of Bartlett Vision. Your services are second to none and your staff is personable and very welcoming.. Drs. Gabrenya and Hutchins are excellent in every respect. Would not think of going any place else for our vision health needs.
May 26, 2016
Very thorough and very kind employees! They went out of their way to help me feel comfortable!
May 25, 2016
Friendly and unhurried. To time necessary to explain things and answer questions. Would recommend to friends and family
May 19, 2016
Love the knowledgeable staff
May 6, 2016
Love the knowledgeable staff
May 6, 2016
I brought my sister, an alzheimer's patient, for an eye exam and new glasses. I found all of the staff to be kind, understanding and very accommodating.
May 3, 2016
All your staff is great. Especially the Dr. We enjoy coming to our appointments.
Apr 27, 2016
I have to say that Dr. Hutchins was the most thorough and pleasant eye doctor I have ever had the pleasure of seeing. I would definitely recommend her to everyone I know and will return for years to come. She noticed an astigmatism that all the other eye doctors had missed and I now have the best prescription eyeglasses I have ever had! I am confident that my eye health is in great hands.
Apr 26, 2016
Everyone in the office is very pleasant and helpful. Wonderful experience.
Apr 25, 2016
Everyone in the office was INCREDIBLY friendly and helpful.
Apr 22, 2016
The staff is great and friendly and welcoming when you come in
Apr 21, 2016
Was very professional as usual. Explained my options, and took as much time as needed with my questions. I would recommend to others.
Apr 5, 2016
Excellent service in all departments. No complaints! Everyone is so helpful, patient and congenial. Always a very pleasant visit!
Mar 31, 2016
All staff was friendly and professional! Dr. Hutchins is personable does a great job explaining things. I definitely would come back to Bartlett Vision! It was an overall great experience.
Mar 23, 2016
I generally thought my first experience at this office was excellent. I just wished for more detailed paperwork out the door with my current prescription included.
Mar 23, 2016
The Doctor and staff are always very professional, friendly and courteous. I wish all medical offices were modeled off Bartlett Vision.
Mar 20, 2016
Great as always. Everyone on the staff is friendly and helpful every time our family goes in.
Mar 10, 2016
Very nice office. Everyone was very friendly and great with picking out glasses with me. Went above and beyond.
Mar 9, 2016
I decided to try a new office with my vision plan. And I am very happy I did. It's nice to keep business in our home town of Bartlett.
Mar 8, 2016
Eveything was great! One small thing would be to clean all equipment in front of the patient. That personally gives me a greater sense of ease.
Mar 3, 2016
Greater selection of brand-name glasses.
Mar 2, 2016
I always look forward to my visits at Bartlett Vision. The staff is always very welcoming and I enjoy chatting with all of them.
Feb 21, 2016
Our family has been going here for years now. Wonderful staff, modern facility, conveniently located near Route 59. No better eye doctor in Bartlett!
Feb 16, 2016
We have been going here for years! Always great, consistent service!
Feb 16, 2016
Went great , good people . Happy go lucky atmosphere . Very helpful all the way around . Friendly & polite office .
Feb 14, 2016
EXCELLENT all around...GREAT STAFF & GREAT SERVICE!
Feb 13, 2016
Best eye doctor experience I've had. Great with kids too!!
Feb 12, 2016
Dr. Gabrenya always explains everything in a way that I can understand. She has such a pleasant demeanor, that I am always relaxed during my exams. Overall, she is a great doctor and I would recommend to her anybody!!
Feb 11, 2016
Everything was great. Love the new place. Staff always very helpful.
Feb 3, 2016
Your staff was very helpful when I was choosing my frames. Everyone was very friendly and as I said Nicole went out of her way for Matt with his contacts.
Jan 30, 2016
Beautiful office with very welcoming staff
Jan 22, 2016
Everyone is VERY NICE!!!! Love coming there!!! Excelent care and service!!! Thank you for taking such good care of my eyes!!!
Jan 22, 2016
Absolutely excellent! Thank you for your kindness!
Jan 21, 2016
Don't remember the Dr. I had but she was very helpful and informative. Explained everything very well. Great overall experience.
Jan 20, 2016
Great visit. Staff is friendly and Dr. Hutchins was very thorough and answered all of my questions.
Jan 14, 2016
Everyone is extremely friendly!
Jan 14, 2016
this was a first time visit and I found the level of care and concern well above average. Attention to detail, follow up on questions and information provided was more than I expected. I very much appreciated the time spent working with me to pick out new glasses not to mention the extra phone call to a vendor to get one of my questions answered. Super great service and a sincere care and concern for my well being.
Jan 14, 2016
This visit was far superior to my previous visit. I wouldn't change a thing. Dr Hutchins truly seemed to care about my vision concerns, took the time necessary to listen to my explanation, and performed a thorough evaluation. Intelligent, professional and personable. Great combination.
Jan 13, 2016
I can't think of anything that would have made my visit better.
Jan 12, 2016
Always a pleasure to stop in as everyone is always friendly and helpful.
Jan 10, 2016
Everyone was smiling & friendly!
Jan 10, 2016
Everyone was super friendly and concerned with my emergency situation. The doctor spent the time to talk to me and explain everything, I didn't feel like they rushed to get to their next patient. I was a last min call in and they were able to squeeze me in within an hour of my phone call on a busy Saturday morning. Thank you again.
Jan 10, 2016
It was very thorough, Dr. H. spent a lot of time explaining, it was a wonderful experience. Felt like she listened and acted on my concerns.
Jan 9, 2016
Wonderful experience, and Some laughs.
Jan 6, 2016
It's such a great feeling when you've found a health care provider/facility that meets all your expectations of patience, sincerity, helpfulness, professional, and clean!!! The whole staff was super nice and took their time. My husband and I were accommodated with last minute, end of the year appointments. I have already started recommending BV to others!!
Jan 3, 2016
Dr. Hutchins is an amazing doctor. She explained everything to me in great detail. She is professional and compassionate. The entire staff in the office is helpful and kind. I always recommend your office when asked where I go for my eye exams and contacts. Keep up the great customer service and professionalism as it definitely shines through!
Jan 2, 2016
keep doing what you are doing...it's working.
Dec 31, 2015
Please stop sending me email. I've never been to your office and don't appreciate emails telling me when my next appointment is. I live in a different state! And I'm shocked your system is so poor that it emailed me a survey for an appointment I never completed. Do better!!
Dec 30, 2015
Great visit and Dr. Hutchins explained my situation very well. Very friendly staff and beautiful professional office.
Dec 27, 2015
Things couldn't have been better.
Dec 22, 2015
Dr. Gabrenya provided detailed information about what was best for my eyes. The office was busy but she took the time to explain to me what was wrong and different options to correct my vision. This was extremely important, especially on my first visit.
Dec 22, 2015
The staff and doctors at Bartlett vision are friendly, professional and patient. I would highly recommend Bartlett vision for your eyeglass or contact needs.
Dec 18, 2015
I am very impressed! I was treated like a queen. Never thought I would actually enjoy my eye exam visit. LOVE Bartlett vision and Dr. Rachel -- thank you so so much!
Dec 13, 2015
Great visit, friendly staff and doctor. Would definitely recommend!
Dec 11, 2015
Loved the experience!! Thank you!!Great team and Great service! I Really enjoyed it!
Dec 10, 2015
This was an excellent visit. The doctor was professional as well as personable. The staff explained my financial options expertly and patiently, and also helped me pick out a great pair of glasses. Thanks
Dec 3, 2015
Everyone in the office is professional. I was impressed with the office itself and the equipment. I never new there were so many tests available to diagnose problems.
Nov 24, 2015
I would highly recommend Dr. Hutchins. She answered my questions in terms that I could understand.
Nov 20, 2015
I had a wonderful experience. I will be sending my husband and friends your way. Thank you.
Nov 19, 2015
All over, everything was an outstanding experience. From the greeting when we walked in, to the very detailed exam (explained in terms we can understand), and lastly the final step, all were done with a feeling of not only professionalism but also a warm and caring feeling. Will ABSOLUTELY recommend to others! Our turn to say THANK YOU to all of you!!
Nov 18, 2015
Dr. Hutchins is a professional with a lot of patience when it comes to fitting contacts for a hard to fit pati
Nov 14, 2015
knowledgeable, friendly, timely and dependable service. I could not ask for more and yet Dr. Gabrenya still goes the extra step to be sure the treatment options are affordable. Thanks!
Nov 13, 2015
I was very pleased with the whole experience.
Nov 12, 2015
Always feel welcome and informed would and do recommend frequently to family and friends
Nov 11, 2015
The staff did a great job getting me in on the weekend.
Nov 8, 2015
Dr. Hutchins is the kindest most caring doctor I have ever had in my life. I wish my other doctors were exactly like her! All of the staff at Bartlett Vision are professional yet kind and helpful.
Nov 7, 2015
Best exam I have ever had. The staff was excellent & couldn't be more helpful. I will tell everyone how good this turned out.
Nov 6, 2015
I appreciated the time I received from the doctor and the other staff members. Everyone is very friendly and knowledgeable about their job. I definitely recommend Dr. Gabrenya to anyone needing vision care.
Nov 4, 2015
Very friendly service , wish everyone serviced customers this way . Very pleasant .very professional .thanks to all of you .
Nov 1, 2015
Always great seeing everyone! Thank you so much!
Nov 1, 2015
The entire staff at Bartlett Vision is warm and welcoming. They are also very good at what they do, and always go above and beyond to make sure that my family and my needs are met - and even exceeded. :) They treat us like family, and it shows they truly care about our eye healthy and overall well-being. They are genuinely the best!
Oct 28, 2015
Fantastic visit and Dr. Gabryena is wonderful. I would highly recommend their team.
Oct 28, 2015
Everyone was very nice and Dr. Gabrenya spent a significant amount of time with me explaining what is going on with my eyes. She is going to help me with finding which surgeon I need to follow-up with for the cataract. They are a very proactive group and would highly recommend them!
Oct 22, 2015
Doctor was great with Jared.. made him feel comfortable and was very patient with him. She did a great job of explaining everything she was doing and the results of the exam. We were very pleased with courteous and friendly staff and the professional service we received for him! Thank you!
Oct 21, 2015
Great experience. Great people!
Oct 16, 2015
Everyone was most helpful and cordial.
Oct 14, 2015
Everyone was very accommodating to some special circumstances that I had the day of my appointment.
Oct 8, 2015
As always you great service and care
Oct 6, 2015
My father and brother started going here and now our entire family is going here! So clean and the staff is wonderful!
Oct 5, 2015
I loved being able to have our whole family get their exams together. The doctors and staff were great with the kids in addition to being thorough and knowledgeable.
Oct 1, 2015
Wonderful practitioners, beautiful office. It is a pleasure to be served by this practice. You will all stay in my prayers and thoughts.
Sep 25, 2015
The staff was so friendly and everyone made me feel so comfortable and reassured Dr Gabrenya was so professional and at the same time very friendly and reassuring.
Sep 23, 2015
Love the new place. Everyne is so helpful and friendly
Sep 21, 2015
I'm very happy with the service. This is my second time getting glasses at Bartlett Vision and I happy to say the service is the same--still great. Everyone is very kind, patient, and helplful.
Sep 20, 2015
This was a great experience. My concerns were addressed and listened to.
Sep 18, 2015
Casual but professional and very nice people who care.
Sep 11, 2015
It was such a pleasure to visit Bartlett Vision! EVERYONE was so kind, informative and a pleasure to talk to! I am very happy with Dr. Hutchins and all the staff! You are all amazing! THANK YOU!!!!
Sep 10, 2015
Everyone was very good at what they do but NOBODY has a NAME except Dr. Hutchins, she introduced herself. It would be nice with a special touch to know the person working with you and say what is her role. Wear an ID or something to see their names. Don't get me wrong everyone was pleasant except no names. Thank you for this opportunity. Violeta
Sep 9, 2015
Was great for both myself and my 10 year old son. Appointment was very timely and our new doctor was awesome. Will recommend!!
Sep 6, 2015
We love the new location and are continually impressed with the level of friendliness and professionalism. My kids look forward to their appointments and love everyone there!
Sep 2, 2015
Good explanation of what's going on with my eyes, quick turnaround on new glasses, friendly staff.
Sep 1, 2015
Simply the best! The entire family comes to Bartlett Vision and we highlight recommend! The staff is warm and friendly, helpful and honest with suggestions and super patient with kids of all ages!
Aug 27, 2015
So happy you are here in our hometown.
Aug 27, 2015
Very professional staff, friendly. Stayed open later for questions, was flexible when I ran little ran for appointment.
Aug 26, 2015
Everyone there was friendly and helpful. I tend to be a bit introverted , and usually find it difficult to talk to people I don't know. I did not have that issue here. You guys did a great job welcoming a new patient.
Aug 26, 2015
As always a great job done by ALL,THANKS AGAIN
Aug 26, 2015
Everyone from check in to the Intern/Trainee, the Assistant, and the Doctor were fabulous to work with. The team is very personable, and it doesn't feel like a "doctor visit". My family and I all enjoy the staff and would recommend to anyone looking for a vision care your facility. And the new place looks amazing.
Aug 24, 2015
Great visit. Always a good experience.
Aug 23, 2015
Dr. Hutchins was very thorough and explained my options. The gals at the reception desks are always friendly and helpful.
Aug 20, 2015
Am well satisified with everything overall.
Aug 18, 2015
DR. HUTCHINS IS OUTSTANDING AS WELL AS THE ENTIRE STAFF. I HAVE THE HIGHEST DEGREE OF CONFIDENCE THAT I AM TAKEN WELL CARE OF AT BARTLETT vISION...
Aug 16, 2015
Larger sign indicating entrance is on the north side of the building
Aug 12, 2015
The whole experience was very positive. I was quite pleased with the thorough eye exam along with the discussion. The facility itself conveys a great first impression. The receptionist was friendly, courteous and helpful.
Aug 7, 2015
My family and I really like the Optometrist that we see.
Aug 5, 2015
very friendly and professional doctors and staff.
Aug 5, 2015
My visit was great! The staff and doctors were very pleasant and accommodating. Thank you!
Jul 29, 2015
Everyone there is so nice and thank you again :)
Jul 29, 2015
Vision exams are new to me. I've never needed glasses so I wasn't entirely sure what to expect. When I made the appointment for my son I was told to expect about an hour. I'm glad I knew this so I was prepared to have entertainment for my 3 year old. Although there would have been plenty to keep her occupied with the small kids area! Everyone was so friendly and made my son and I feel comfortable throughout the process. I wasn't expecting to find out he needed glasses although I probably should have known. Things that he does makes more sense now. I'm also convinced that I need to have my eyes checked.
Jul 28, 2015
Combinations of errors: I received an e-mail telling me I was due for an appointment. When I called to make the appointment I neglected to check when my last appt. exactly was last year and the person I spoke with never did check when I gave her my insurance information . As a result, I was not eligible to use my insurance and had to pay out of pocket since I was not eligible till August. This has never happened before.
Jul 24, 2015
Dr. G is soooo sweet, friendly, and great with the kids!
Jul 24, 2015
Courteous friendly and efficient. No changes necessary
Jul 23, 2015
very courteous and friendly staff Wish you all the best!
Jul 23, 2015
I feel that every effort is made to consider my comfort and needs and a wide variety of options are considered and tried to find the right one medically and practically.
Jul 23, 2015
Bartlett Vision is the best eye care facility that I have been to - at least 10 over the last 40 years. Dr Gabrenya and her staff are patient, friendly, and great at providing a high level of service. It would be worth a long drive for anyone to come to this facility as the value and experience is outstanding!
Jul 22, 2015
What matters most to me over bargain prices is service, knowledge, and a friendly staff. But everything was extremely affordable too so I have no complaints.
Jul 20, 2015
As always, the team you have is exceptional Teresa and Tammy are fabulous! Finally got to meet Dr Hutchins and she is lovely. Thanks for always taking care of our eyes needs 😀
Jul 19, 2015
knowledgeable staff. prompt and courteous service every time
Jul 17, 2015
Staff and doctor were amazing. It was my first visit and I am so grateful I chose this office to make an appointment. Couldn't have been a better experience.
Jul 17, 2015
Dr. Hutchins is great to work with. She took the time to test and measure my eyes properly, and thoroughly explained the options. Thank you for the positive experience!
Jul 15, 2015
I am considering contacts. They really explained different options and even have a session to "train" me on how to care and use them. Thank you!
Jul 14, 2015
Dr Hutchins was very detail oriented in her examine. She made sure she had the correct readings. Very good exam.
Jul 4, 2015
Your staff and Dr. Carrie were amazing. I had a last minute situation and walked in. They were so kind and professional. Definitely a great experience.
Jul 3, 2015
I felt Dr. Hutchins was very thorough with the exam and explained many options well. I did not feel rushed.
Jul 3, 2015
The staff is always friendly and helpful.
Jul 1, 2015
Love the new office. Very spacious with a lot more waiting room seating. Very friendly and helpful staff (on the phone and in person). As always, doctors are great--very attentive and helpful.
Jun 26, 2015
I felt very good after this appointment regarding my options. The Dr. and staff were extremely helpful.
Jun 26, 2015
It is always a pleasurable experience.
Jun 21, 2015
Dr Gabrenya was Very Friendly.. and thorough.. I didn't feel rushed. I know I will be happy with all future visits
Jun 18, 2015
Awesome, friendly staff and knowledgeable and wonderful doctors! :)
Jun 18, 2015
Dr. Rachel Hutchins is awesome. Very friendly. In fact, all of the staff there were awesome.
Jun 17, 2015
Everything was fine, nothing needs to change.
Jun 15, 2015
Always friendly and explains all of the options available. Best eye doctor experience.
Jun 11, 2015
I wouldn't change a thing. . customer service was outstanding. .And my doctor is the best doctor I ever haf..
Jun 7, 2015
I've really enjoyed the appointments our family has had with this eye doctor. For my daughter's first visit, they made her very comfortable and at ease.
Jun 5, 2015
I think Dr. Hutchins is fantastic and you staff is friendly, knowledgable, and does a great job.
Jun 4, 2015
Prescriptions; curtsy notice that prescription was sent. Or a ballpark window how long it could take before checking with pharmacy.
May 28, 2015
Extremely pleased with my experience at Bartlett Vision. I was able to speak directly with Dr. Hutchins when I had a question over the phone and she herself personally scheduled my appointment, which is unheard of! I didn't have to wait at all and all my questions were answered extremely well. I felt totally taken care of my entire visit. When I was leaving, I told them I didn't have sunglasses and they gave me these visors to wear so I would be ok since I had my eyes dilated and it would have been impossible to drive home without them! Really great experience and I would highly recommend Bartlett Vision and Dr. Hutchins.
May 24, 2015
My daughter who was the patient in only 5 and was very calm at her appointment
May 20, 2015
As all my appointments have been since i have been coming to Bartlett Vision very very professional and always satisfied! !
May 20, 2015
Always a good experience. Like the new office.
May 17, 2015
Dr. Gabrenya is awesome. She is kind and personable and I really feel comfortable with her. I feel confidence in what she tells me about my eyes. She has created a warm and inviting office space with professional and pleasant office staff.
May 15, 2015
Our whole family has been seeing Dr. Gabrenya since she opened in Bartlett. We have always received great service and feel this optometry group is a step above most optometry offices with respect to knowledge and professionalism.
May 14, 2015
Keep up the good work. Everyone was very friendly and professional. I will definitely recommend you and will be my vision care provider.
May 14, 2015
It was a good experience - we will be back in a few weeks for our follow up.
May 13, 2015
The staff was very professional and courteous.Would definitely recommend others to Bartlett Vision.
May 12, 2015
Dr. Sypherd: A very soft spoken, tries her best to eliminate the suffering and pain by proposing alternative homely treatments. She is the BEST DOCTOR
May 8, 2015
I had an excellent experience. I felt like I got a very thorough exam and everyone was very professional and pleasant
May 7, 2015
Everyone was great! I stopped in to order new prescription sun glasses and was reminded I was due for an exam. I insisted my eyes were fine, but they were able to squeeze me in really quick and good thing my eyes had changed. It was really great customer service and helped me pick out a great pair of glasses and sunglasses. I have allready recommended the office to another friend who lives close by.
May 7, 2015
Beautiful surroundings. Team was pleasant to deal with.
May 6, 2015
GREAT AND WANDERFULL SERVICE THANKS.
May 3, 2015
See Logan's reply! Same!!! :)
May 1, 2015
We had a great visit- thank you! LOVE the new location! So nicely decorated and professional! This was a second visit for our family, first for the kids. We look forward to a long relationship with Bartlett vision. :)
May 1, 2015
very friendly & knowledgeable staff.
Apr 29, 2015
I had a GREAT experience at your office today. The staff was wonderful to work with and very helpful! Dr. Hutchins was on time, thorough and took her time to explain everything to me in great detail! I would highly recommend your office to my friends & family. Thank you!!!
Apr 28, 2015
I love that your selection of frames is growing! Can't wait to see what else you get in! Congrats on the beautiful new office space!
Apr 27, 2015
Everyone was very nice and very professional. I have nothing bad to say, all positive.
Apr 22, 2015
Dr. Hutchins is fantastic and super nice to work with. She is very knowledgeable. The front desk staff was also extremely friendly and fun to talk to.
Apr 19, 2015
Dr. Hutchins is very thorough and listens closely. I think she's an excellent Dr. All staff is warm & friendly. Very impressed by the new building and available parking.
Apr 17, 2015
Everyone was very pleasant. The new office is very nice!
Apr 15, 2015
I ordered two pairs of glasses, one regular and one sun glasses. When I came in to pick them up, the sun glasses were not yet received, apparently. Six days later, I was near your location so I stopped by to check on the sun glasses. I had NOT received a text message informing me they had arrived, as I had previously. The sun glasses were there and I have them. It just seemed a bit odd about the delay for the sun glasses. Mistakes happen, and it might have been a problem with your supplier. I was never informed why the delay occurred, or that it might take longer for the sun glasses to be shipped. I simply assumed that both pairs would be ready when I received the text message that the standard pair was ready. The text message method for informing me the glasses were ready is nice, I like it.
Apr 14, 2015
I like the new place and staff, but I am receiving both text and email reminders. I only need the email reminders, if any at all. Can I unsubscribe from just the text messages?
Apr 12, 2015
Fantastic staff! New office is so nice, congratulations!
Apr 11, 2015
The staff here is always friendly and professional. Explanations are always given.
Apr 9, 2015
Not enough selection in glasses. Only had 1 pair he could really pick from in his taste. He usually finds 3-4 to pick from.
Apr 8, 2015
I just don't know what financial options mean...
Apr 7, 2015
Everyone was super nice and personable, I always feel comfortable. What a great staff!
Apr 6, 2015
it would be great to give the client if not full detail at least just give them a brief summary of clinical findings.
Apr 3, 2015
You have a great team. Sorry to see Judy gone.
Apr 2, 2015
Didn't tell the location changed so I didn know. However, they are extremely accommodating! Very nice staff
Apr 2, 2015
The new office is beautiful!
Mar 31, 2015
Very impressed with the service. I'm always interested in seeing a broader selection of glasses but I'm sure there are costs associated with carrying the inventory. Overall, very happy with the visit and options made available.
Mar 31, 2015
Thank you for being so kind to my mom and I. It is so comforting to be treated so well when you are with someone who is disabled. Kari McGinn
Mar 22, 2015
I think everything was very professional. I do not think you need to change anything.
Mar 13, 2015
Everyone was very courteous and helpful to us, especially in explaining options for a complicated vision issue.
Mar 7, 2015
I woke up on Sat. with a swollen eye and your staff found time for me on the schedule. My is getting better each day. Thank you all.
Mar 5, 2015
Thoroughly enjoyed our visit.
Mar 5, 2015
Your new office was a very nice experience
Mar 3, 2015
Everything excellent. Friendly staff. Doc Rachel is very easy to work with and I appreciate her explaining things.
Mar 3, 2015
I felt as if my entire visit was rushed, front the front desk, to the doctor's visit, back to having to pay at the front desk. The service did not feel individualized, and I felt as if I was just a number as part of a day to which the end goal was to see as many patients as possible.
Mar 2, 2015
I really liked the sink was in the actual room, since I wear contacts. It is more convenient and sanitary.
Feb 27, 2015
I was given my contacts to put back in at the end of my appointment. I couldn't see so put my glasses back on assuming it was the dilation causing the problem. When I went to put my contacts in the next morning, I discovered they weren't mine. There was no astigmatism line on them. Mine have the line. Plus, mine are tinted blue and these weren't. Because I was moved from room to room, I believe my contacts were mixed up with another patient's. My hope is they did not have an infection that I could get from putting in their contact. My suggestion from one healthcare professional to another is to make it a policy to label all contact cases that patients put their contacts in with their name using a permanent marker. An easy solution to prevent this from happening again.
Feb 25, 2015
Need bigger selection of frames. Overpriced frames. Other than that I was very pleased.
Feb 24, 2015
Always a pleasure. Great team.
Feb 22, 2015
Great services in every respect. Dr. Hutchins was excellent as was her assistant.
Feb 20, 2015
Thanks to the staff for "fitting" me in since I did not have an appointment. I had a situation that I felt needed immediate attention and they were more than willing to accommodate me.
Feb 19, 2015
Dr. Hutchins was great and so was the whole staff. It's a friendly and welcoming office to walk into.
Feb 18, 2015
Love your new place the location is great
Feb 17, 2015
My family and I have always been very pleased with your staff and service. I have received multiple compliments on my glasses and have been asked where I got them. I cannot think of anything at this time that could be improved. I do love the new location and the ample parking! Thanks again.
Feb 17, 2015
Staff was friendly and very patient in helping us look for what we wanted.
Feb 14, 2015
Awesome new office, everyone was great.
Feb 13, 2015
I have always had excellent service.
Feb 13, 2015
Always a pleasant experience! :)
Feb 11, 2015
Great place to have your eyes checked! I would recommend this place to everyone I know. Worth a drive to go to even though they are right by where I work.
Feb 2, 2015
My first time in it was a very nice experience and yes I would refer friends and family to the office
Jan 28, 2015
My first time in it was a very nice experience and yes I would refer friends and family to the office
Jan 28, 2015
Comfortable, beautiful new office! Appreciated the friendly staff. Thanks to Dr. Gabrenya for talking with me and not at me. See you soon to pick up my beautiful new glasses!
Jan 27, 2015
You still do not have a good selection of glasses, it is the same exact selection size as in the other location, just spread out more. I don't feel that I can find any decent glasses in your office.
Jan 23, 2015
Great new office. Very personalized and outgoing. Very welcoming. Great explanations by Dr. Gabrenya and her assistants on the procedures and the current state of my eyes. I appreciated the explanations!!
Jan 22, 2015
When I called with a condition I was concerned about a all back came within 15 min ... & an appt for that afternoon. I'm very impressed with the service & dr Rachel & will definitely recommend the you to my friends & co-workers.
Jan 22, 2015
Everyone was very nice and attended to my concerns. Love the new office.
Jan 21, 2015
Great addition of the TV which helps keep children occupied
Jan 20, 2015
The whole office team is AWESOME.....!!!! Both my wife and I look forward to visiting and connecting with the GREAT staff! I truly can't say enough about the great service, positive attitude and friendly approach to helping customers. It feels like we are family. Super job!
Jan 19, 2015
The ENTIRE staff was very professional. Love the new office space. Great job!!
Jan 18, 2015
Everyone was very courteous & went out of the way to explain our options.
Jan 15, 2015
Everything excellent - nice new office.
Jan 9, 2015
Dr. Hutchins was very caring and professional. Bartlett vision need to update their new address in google maps as it still show old location.
Jan 8, 2015
Love the new office space. Always a pleasant experience!
Jan 8, 2015
Your staff will hate you, but for the next 6-12 months make sure they tell everyone on the phone that you moved to a new (much better) location. It will take that long for everyone to learn.
Jan 8, 2015
Everyone was very friendly, Dr. Hutchins explained everything very well, answered all the questions I had and I was in and out quickly.
Jan 8, 2015
I love coming to Bartlett vision, the staff and doctors are wonderful!!!
Jan 6, 2015