Reviews

Very professional and excellent experience!!!

Dec 5, 2022

my visit is always a pleasure.

Dec 4, 2022

The staff is friendly & helpful. Dr. Adcock always does a great job with my exam.

Dec 2, 2022

The young lady that was my doctor took such great care of me. She was very thorough and the best optometrist I have ever a the pleasure of dealing with. Karen H and Tiffany D were amazing employees. Their professionalism and general concern was amazing. I felt like I was a part of family. I'm Derrick Yelding and appointment was Tuesday November 29 @ 9 am.

Nov 30, 2022

Dr. Ronald Joe Adcock took the time to explain carefully various test results from my injured eye, and listened carefully before responding to my questions of concern. The lady who did my fitting "Dee" also sets an excellent example of customer service and care. Good job folks! - Dr. T. S. Hoefker, Spanish Fort.

Nov 30, 2022

The service was wonderful, but I was shocked by the cost of the eye exam. I also felt misled because I called and asked if BE accepted my insurance, Southland. No one explained that the cost of an eye exam was $167 and my insurance would only pay $40. I was stunned to be billed $127. I won’t be back. Dr. Terry was wonderful and thorough, it I receive the same attention to detail at Fairhope Walmart and it is $75 out of pocket.

Nov 30, 2022

Rude, uncaring, rushed, will not be back and will never recommend. The Doctor and nurses need to find a new field to work in!

Nov 29, 2022

I won’t waist my time sitting in their waiting room ever again waiting 45 min and I had an appointment

Nov 29, 2022

Always treated me and my wife great everytime. Love Dr Hoercher!

Nov 29, 2022

The doctor and staff were all nice. They handled my daughter (4) very well. My only complaint would be their sales tax. The total of my copay, visit and glasses, was only $37. The sales tax was $32!! I'm not sure if they don't charge it to the insurance on purpose or what (it was listed as a potential on my receipt) but that is a bit extreme.

Nov 29, 2022

I’m very satisfied with the service and professionalism of Dr Terry

Nov 17, 2022

Always a pleasant experience getting your exams done here. My wife was here for her scheduled exam. I went to the desk to schedule my visit. The scheduler offered to see if she could get me in between patients so we could both be done today. She was able to do this, so it saved us another trip.

Nov 16, 2022

service, promptness, kindnesses

Nov 16, 2022

Everyone from the desk, to the physician and his staff were kind. Dee, who assisted me with my eyeglass purchase, was wonderful.

Nov 11, 2022

The staff was friendly and the doctor was very helpful and answered all of my questions.

Nov 9, 2022

Best most professional service I have ever received knowledgeable staff, only waited about 5 minutes.

Nov 6, 2022

My appointment with Dr Scott was at 11:00 am and I was seen right away, no waiting. The techs were friendly, and Dr Scott answered all my questions. I was helped choosing my frame which I was grateful for and checking out was fast and easy.

Nov 5, 2022

As always a great experience. Everyone is always friendly and they help out when you ask for it. Always worth the long drive, I hope y'all keep doing what you're doing :) I also love that I get to learn about how my eyes work and what causes the differences in vision.

Nov 4, 2022

Great staff and Doctor Douglas was amazing and easy to talk to.

Nov 2, 2022

Very friendly staff. Didn’t have to wait long and was completely satisfied

Nov 1, 2022

Very knowledgeable and professional staff.

Oct 31, 2022

My kids first visit and they had the best time and learned so much! So glad we found Baldwin Eye Clinic!

Oct 29, 2022

Thorough exam that I can trust..by Dr.Adcock

Oct 28, 2022

Great place for all your eye care needs!

Oct 28, 2022

It was great everyone was so nice and helpful

Oct 25, 2022

I called Friday afternoon about 2:30 with what I thought was a scratch on my eye. They got me in by 3 o’clock and shortly after that was seen by Dr. Scott. He did a full examination on me and found that I had a viral infection in my eye and I would’ve never known. I appreciate everything you did that day to make me feel comfortable from the pain I was having in my eye and for explaining everything that was going on. I’ve been going in this office on and off for about 10 years and after Friday it will be my go to place. Thank you I appreciate you

Oct 23, 2022

I Have been coming here for years Dr melisa is great the support staff Dee and Tiffany really make It go smoothly , I recommend many people to go here

Oct 22, 2022

Exceptional customer service from Dr Adcock and staff

Oct 21, 2022

I have had nothing but great experiences here. Dr. Adcock is simply wonderful, and explains everything in great detail. Everyone there is very friendly and helpful, and I've never had a problem with any pair of glasses I've bought there. Always a great visit.

Oct 21, 2022

The friendliest people I've ever met. everyone including Dr. Darren Terry and all the ladies working in the office. Great experience!

Oct 19, 2022

Very friendly and helpful staff.

Oct 18, 2022

I thought everything went well

Oct 18, 2022

Great timing..no long wait... professional and Happy employees

Oct 17, 2022

Everyone was awesome and very helpful

Oct 14, 2022

This was the best visit I have had at the eye doctor. We saw a new clinician who I originally saw on my first visit to this establishment. She took a good bit of time with me and my husband to help us understand may things with our vision.

Sep 29, 2022

I’ve had a great experience with Dr . H. She is so easy to get along with, yet very Professional. I would use her again!

Sep 26, 2022

Great experience from doctor. To friendly technician

Sep 25, 2022

Staff was very efficient and friendly. I couldn’t even get my paperwork completed before they called me back (I didn’t realize the paperwork was available online or I would have already completed it). Dr. Terry was great! Very friendly and he explained everything very well. There is a good eyeglass selection and the girls were very nice. I even made my husband an appt with Dr. Terry before I left.

Sep 24, 2022

From the moment we walked in till we were all done, everything was great; from the staff, the wait time, the doctors, everything. A+++ recommend. Thank you!!

Sep 23, 2022

Service was quick and efficient and friendly.

Sep 21, 2022

Dr. Scott is amazing! He did a great job with my contact fitting and got me the best contacts for my eyes!

Sep 15, 2022

Dr. Terry was very thorough with all the testing and explanations.

Sep 13, 2022

Dr. Scott is great and always thorough. Staff is very nice

Sep 13, 2022

Awesome care as always. I've been seeing Dr Scott at least 15 years and I am always satisfied.

Sep 9, 2022

They got me in quickly and the service was excellent.

Sep 7, 2022

Excellent service start to finish! I was new to the area and had to find a new provider. I was so nervous because I have a cornea defect and have special eyecare needs. The staff and Dr. Took time to listen and comfort me while us was In Tears over the change! My needs were met over and beyond! Ty

Sep 5, 2022

Five stars. My appointment was on on time. My questions were answered. Great visit.

Sep 3, 2022

Knowledgeable, kind, professional from doctors to the women who helped me pick glasses.

Sep 2, 2022

Dr. Hoercher always does a great job explaining all aspects of eye exam...very careful and caring with patient. My wife and I both see her.

Sep 2, 2022

It is always a pleasure to come to this office. With an appointment I waited 5 minutes before I was taken in and the process started. As soon as the assistant was through Dr Adcock cane in about 5 minutes later to complete the exam. This office is run very efficiently and everyone knows their job. I wish all doctors offices were run like this one.

Aug 30, 2022

So helpful and kind. Thank you so much for all of your help and time. Y’all were amazing!

Aug 29, 2022

I met with Dr. Hoercher and I really enjoy her. She walks me thru everything and I appreciate her openness. And everyone was very friendly and helpful.

Aug 29, 2022

Wonderful eye exam experience. Everyone is so friendly and helpful. Very pleasant. Dr. Hoercher is ver knowledgeable, professional, and thorough.

Aug 25, 2022

The new glasses are great

Aug 24, 2022

Always professional, and friendly atmosphere.

Aug 21, 2022

Great experience with the Doctor and all of the staff. This was my first visit! Dr. Hoercher was super nice and very informative. I ordered glasses and sunglasses and everyone was amazing! I highly recommend Baldwin Eye Clinic!

Aug 20, 2022

All the staff were very pleasant, helpful, and professional.

Aug 17, 2022

Love Dr Adcock and the staff. I've never had a bad experience here. I would recommend them to anyone!

Aug 17, 2022

It was a very good experience!

Aug 14, 2022

Thorough visit, same day glasses. Seriously great experience!

Aug 2, 2022

So accommodating for last-minute appointment. Superior service, by Dr. Adcock and his office. No better care anywhere.

Aug 2, 2022

My visit with Dr Adcock was very friendly and informative. He explained conditions that could occur and my new lenses have really cleared my vision. One hour service on glasses was very helpful.

Jul 23, 2022

Always a great experience!

Jul 16, 2022

Dr Adcock takes the time to explain what the exam reveals & the possible treatments.

Jul 16, 2022

It was a great experience. Dr. Melissa is wonderfulI

Jul 15, 2022

I definitely couldn’t see leaving an Anonymous review, I had minimal wait and the Provider whom I saw was very thorough and explained everything, there was a good selection to choose from and the opticians were wonderful

Jul 14, 2022

Courteous, efficient, patient!

Jul 12, 2022

The doctors and staff are very helpful and extremely professional.

Jul 12, 2022

Dr Scott and his team do amazing work. My prescription glasses are always perfect!!

Jul 8, 2022

They took a genuine interest in me as well as the health of my eyes

Jul 7, 2022

Just completed the aftercare with Dr. Hoercher on 7/.5/22 from having cataract surgery performed. Dr. Hoercher has been extremely supportive throughout the entire process. She was there if I had any questions or problems. The office personnel were also helpful, and great patient charisma, I want to thank the entire staff for their patience, understanding and support.

Jul 7, 2022

A great time nice worker know the business.

Jul 4, 2022

Baldwin Eye Clinic has been rock solid for years. Dr Adcock and Dr Scott are top notch.

Jul 2, 2022

Great service and staff. Have been going there for years with no complaints. All good people.

Jul 2, 2022

Always a great visit... everyone

Jul 2, 2022

The entire staff at the Baldwin Eye Clinic in Daphne are amazing. From the minute you walk in, you feel welcome and well cared for. The DR was thorough, room was very clean, I was assisted in picking out glasses, and checkout was a breeze. Great care, great staff!

Jul 1, 2022

I really left this appointment with a much clearer understanding of the situation at hand. The DR and her staff were very caring and very professional. I would definitely recommend them to any one and every one.

Jul 1, 2022

Very good visit very informative

Jun 24, 2022

Love the Docs. So friendly and warm.

Jun 22, 2022

Best experience ever! I had a wonderful visit. Such a professional setting, and excellent care from the check in to the amazing doctor, to selecting glasses. I’ll be recommending Baldwin Eye Clinic to everyone I know!

Jun 22, 2022

Dear Dr. Hoercher, A very special person, her genuine care for the patient is amazing. I have been seeing her now for three years and she always makes me feel like my situation matters, is important, and she takes the time to explain what is going on with my eyes and there overall health status. I appreciate her very much and would recommend her to everyone with eye care needs.

Jun 21, 2022

The staff at Baldwin Eye CLinic is very professionl, Dr. Hoercher is top notch and I feel confident that my eye health and the eye health of my family is very important to he and the staff. They take time and extra care of my children and they always have a great experience. On behalf of myself and my family,we would highly recomend Baldwin Eye Clinic and Dr. Hoercher.

Jun 18, 2022

Dr. Hoescher is so thorough and up to date with all new things. I could not be happier.

Jun 17, 2022

They worked me in after my glasses were broken and I was able to leave with a great set of contacts and they repaired my broken glasses that afternoon.

Jun 17, 2022

My visits are always outstanding. Everyone is very friendly and courteous!

Jun 12, 2022

Completely satisfied, from check in to check out 5 star

Jun 11, 2022

I have been using this practice for many years. They are very professional, prompt, and knowledgeable!

Jun 11, 2022

easy scheduling, communicative and thorough exam....

Jun 9, 2022

VERY FRIENDLY ATMOSPHERE, ALERT EMPLOYEES. ENJOY COMING HERE

Jun 4, 2022

Was a nice visit and very professional. People and friends were nice.

Jun 1, 2022

Fast,friendly and knowledgeable

May 28, 2022

Top notch eye care and prescription glasses.

May 27, 2022

I was told I have VSP coverage, but have a different insurance card. Hope there are no unfortunate financial surprises.

May 25, 2022

I would recommend this Office and Dr Scott

May 25, 2022

Excellent service on very short notice. I had a thorough exam and was able to get a replacement set of glasses within a few hours.

May 24, 2022

First time here and it was a great experience from start to finish. I would highly recommend.

May 20, 2022

Excellent customer service..very knowledgeable and attentive staff Iincluding Dr. Hoechner who took time to explain results of tests

May 19, 2022

Great service, friendly staff!

May 17, 2022

I like the way they greeted you and assist you what do you want for visit. Clean soroundings specially clinic room was cosy and comfortable. Staff are good and helpful.The doctor is very good he knows exactly on what is goiing on my eye sight. I highly recommend Baldwin Eye Clinic-Daphne.✅✅👍🏻

May 14, 2022

Very unprofessional, horrible experience around medical professional! And overpriced compared to others in the area, for the experience received

May 13, 2022

This business has changed for the better comparing my recemt visit to years of vsits in the past. The staff has changed and is extremely helpful and courteous. I have never had an issue with the actual Doctors' but they have managed to improve this part as well with at least one new Doctor being added to the staff recently who made me feel like they genuinely cared for my eye health. What a nice change. Whatever is going on-this place is moving in the right direction.

May 12, 2022

My whole experience - from checking in, with Tech's, with Dr. and ordering glasses and contacts was seamless. The staff was very nice and personable.

May 12, 2022

Friendly and professional

May 3, 2022

Fast Friendly and Very professional. Definitely will recommend.

Apr 30, 2022

Very timely and thorough care!

Apr 29, 2022

Overall the visit went very well. The reception area is clean and bright and I was seen on time. The staff seems efficient and the doctor was both professional, knowledgeable and personable. I am very satisfied with the care I received.

Apr 29, 2022

Everyone was nice and very helpful,place was clean and very organized. Wouuld highly recommend for everyone.

Apr 23, 2022

Entire staff is extremely helpful, friendly and knowledgeable. My entire family uses this clinic and we have always had excellent help. Even when we call with a last minute issue they are always incredibly accommodating.

Apr 20, 2022

We saw Dr Hoerscher and think she is terrific. The exam was thorough and she spent time explaining her findings and what the best course of action would be. She sent her findings on to our primary doctors so that they could watch the areas she noted.

Apr 20, 2022

Everyone was so nice, especially the two girls that helped me learn how to put in and take out my contacts :)

Apr 18, 2022

Dr Adcock is so kind and helpful.

Apr 15, 2022

I was greeted almost immediately and taken back for the preliminary work. Dr. Adcock came in right on time. We had a pleasant conversation and he got right into the exam. He explained the structures of my eye in the photo and why they were normal. I was helped quickly my the staff when I went to look at frames. Glasses were made right in the on-site lab and they were ready exactly when promised, later the same afternoon.

Apr 15, 2022

You have a lovely clinic. Everyone was professional and friendly. Dr. Adcock did a great job with his exam. Thank you to all!

Apr 15, 2022

Everyone was very friendly and professional. I loved the fact that I did not have a long wait time, from signing in to heading to the back was exceptional!!! Dr.Terry was excellent in explaining everything and made sure I understood.

Apr 15, 2022

Absolutely had the best experience Dr.Terry was great

Apr 14, 2022

Everyone is so friendly and helpful. Dr. Hoercher is so informative and takes time with her patients. So glad she is my physician.

Apr 13, 2022

The Baldwin Eye Clinic-Daphne has been an exceptional clinic from my experience. The employees are genuinely polite, competent, and quick to address the needs of their patients. The doctors have shown competency, compassion, and the willingness to explain details. An outstanding clinic for eye care. . .

Apr 13, 2022

Had a wonderful experience with Dr. Adcock and the whole staff at Baldwin Eye Clinic. The office is clean and comfortable and the staff makes you feel great. Highly recommend for all your vision needs!

Apr 12, 2022

Very good. Found a problem with my eyes that I was unaware of and made a appointment with another Doctor to follow up on it.Very good.

Apr 9, 2022

The clinic was very nice and the staff was awesome! I would highly recommend Baldwin Eye Clinic.

Apr 6, 2022

Great service friendly people excellent treatment thank you so much for your service will keep coming back

Mar 31, 2022

The staff is always truly amazing. Dr Terry was very informative and all around GREAT.

Mar 30, 2022

Very courteous staff and short wait time.

Mar 30, 2022

Great eye doctors around Daphne

Mar 30, 2022

Had to wait a half hour before being seen. When I called for an appt, I was told 8 am, got there, and they had no record of my appt. Rescheduled for 9:15, wasn't seen until 9:45.

Mar 29, 2022

Once again, quick, courteous and efficient Appointment. Dr H was very aware and helpful.

Mar 26, 2022

Once you make your appointment, you get a confirmation via text or email and then a reminder the day before your appointment.

Mar 25, 2022

I love the Dr! She is so kind.

Mar 22, 2022

Dr Hershner was awesome. She listened to me and was very in depth with my exam. Got me into the contacts that I needed

Mar 17, 2022

Dr. Melissa Hoercher and staff were phenomenal. The Dr. took the time to explain the health of my eye and prescription. The staff worked with me in helping get the best price.

Mar 16, 2022

Everyone is friendly and easy to talk to. Very thorough exams.

Mar 15, 2022

Everything was very good and all the employees were real nice

Mar 8, 2022

Awesome staff and doctors!

Mar 5, 2022

Excellent, Professional, Helpful and Friendly. Highly recommend

Mar 5, 2022

I have been going to Baldwin Eye Clinic for years. The staff and doctors are great. Everyone is professional and thorough. Highly recommend!

Mar 5, 2022

Easy peasy - in and out! Dr Adcock is super as an optometrist and I feel I get great, personalized, quality service every year.

Mar 2, 2022

I’ve been going to Dr. Adcock for a few years now. My appointments are always quick. I have no complaints.

Feb 26, 2022

I felt that everyone took time and showed concern with my problems I was having. When I left I felt that they showed I mattered.

Feb 25, 2022

I didn't have to wait to be seen for my appointment. Everyone was very nice. The service was great.

Feb 25, 2022

Dr.terry was such a joy and nice doctor

Feb 24, 2022

Everyone was very friendly and knowledgeable. The doctor was great. She explained my exam thoroughly which I really appreciated. I would definitely recommend this practice.

Feb 23, 2022

Always happy with Dr. Bernard & even though I live in WI I see him when we return each winter. I really trust his care.

Feb 23, 2022

Great service and doctor and staff were thorough in the exam. Little wait time

Feb 21, 2022

Dr. Terry was very thorough. Nice to see someone take the time to see exactly what the patient needed! Excellent experience

Feb 19, 2022

Appointment was in timely manner friendly nurse and doctor. Check out person was not so friendly needs improvement.

Feb 19, 2022

Great staff of professionals that always take good care of me!

Feb 18, 2022

Very knowledgeable and friendly staff. Love the Doctors.

Feb 17, 2022

Always friendly thorough examination and treatment!

Feb 16, 2022

As always Dr. Adcock filled my contact lens prescription quickly and with a lot of knowledge!

Feb 16, 2022

excellent and prompt appointment would recommend to anyone !!

Feb 4, 2022

Dr Scott is very professional. Very informative and answered all my questions. The staff are wonderful people. Kind and always has the patients best interest at heart. I really enjoy my visits at Baldwin Eye Clinic.

Feb 1, 2022

Bernard Scott is very professional as well as his office staff......listening to my issues & helping me see better. My husband & I both use him & we are very satisfied & stay as return customers. He explains to me very well how to keep my eyes healthy

Jan 31, 2022

I can't think of a change to change. Everyone was so nice and friendly. Dr. Adkins is great.

Jan 28, 2022

Dr. Adcock and staff are great ! Dr. Adcock has treated my grandmother, mother, husband and myself over the years. I would highly recommend their office. They have a great selection of eyeglass frames. Dr Adcock was actually the one that find my husband had high blood pressure. If you need to be referred to someone else he will do that.

Jan 26, 2022

Loved the eye doctor...Absolutely wonderful!

Jan 22, 2022

I really appreciate the folks at BEC-D, they are quick to take care of each and every need I have and waste zero time getting you back and seen. In this day and age attention to detail is crucial and BEC-D is all over the detail, from eye exam to double checking insurance coverage, spot on! Dr. Scott is amazing with dedication to making sure my Rx is perfect and nails it each and every time. I cannot say enough about the crew at BEC-D and their efficiency. To top all that off the office and lobby are spotless and selection of glasses is amazing. Getting fitted in new eyewear is impeccable and any adjustments needed are attended to immediately. I do not know everyone's name there, and if I did I would give a shout out to each and everyone of them, but they are all on top of their game and if you need any eye care, this is the place to go bar none! Thanks BEC-D and thank you for your excellent service!! Kirk Becker

Jan 22, 2022

Great experience every time!

Jan 19, 2022

The doctor is very thorough, and when looking at the x-rays, I am healed.

Jan 19, 2022

I appreciate Dr. Adcock and his always thorough and explanatory information. I always feel 100 percent confident that he recommends exactly what I need! Thanks Dr. Adcock!

Jan 19, 2022

Love Dr Hoercher. She has helped me so much with an eye problem. Innovative and thorough

Jan 15, 2022

Been a patient for years and they are great.

Jan 15, 2022

I appreciate the personal attention from both doctors and opticians.

Jan 10, 2022

Very happy will always be back

Jan 7, 2022

I saw Dr. Terry for a much needed eye exam. It was my first time with Dr. Terry and I highly recommend him! The exam was very thorough and he spent ample time explaining everything. We discussed contacts. The staff were very helpful teaching me how to use contacts. The front desk made sure I used my insurance correctly. Thank you all!

Jan 5, 2022

Great service and promptness on this visit for a vision check and new glasses selection

Jan 5, 2022

I always appreciate the good eye care I get with Dr Adcock and staff. They are very efficient and considerate.

Jan 5, 2022

Scheduling was slow but it was close to Christmas. Brief wait but appointment went smoothly as always. Dr Scott and staff were pleasant and thorough … as always

Jan 1, 2022

I have always had great experiences at this clinic which is the reason that I return each time. I was very impressed with my doctor as she really took the time to talk to me as a friend, not just a patient. She also explained very well exactly what she saw, what it means, and even showed me the pictures taken of my eyes. I am very happy with my exam yesterday :)

Dec 28, 2021

This was my first time visiting Baldwin Eye Clinic, and it was wonderful. Everyone there from check-in to check-out was so incredibly friendly and genuinely kind. It was much appreciated. I was able to get in quick too. Thank you!

Dec 25, 2021

I was very pleased with my appointment at Baldwin Eye clinic. The wait to see the Doctor was less than 10 minutes, exam was completed, and the Doctor explained their findings and all of my options. the entire process was 30 minutes or less.

Dec 24, 2021

The front Receptionist were all very polite, friendly and helpful. The doctor was very informative and excellent care for my eye health. I would and will recommend this location to anyone!

Dec 23, 2021

Great experience, fast and friendly service.

Dec 22, 2021

Great first appointment, Doctor and staff made me feel at ease; good atmosphere.

Dec 21, 2021

Very pleasant, great atmosphere.

Dec 21, 2021

I am pleased with staff and doctor at Baldwin. They are always friendly, helpful and professional.

Dec 18, 2021

I received a very thorough exam, with lots of explanation of the problem I am having.

Dec 18, 2021

Completely satisfied. Dr. Scott listen, very patient. Told me everything that was being done. The Staff was friendly, well informed and helpful. Very happy with all the service.

Dec 15, 2021

Love the team - they are top notch!

Dec 14, 2021

Always a great visit. Doc Scott and his team members are probably the best in lower Baldwin County Alabama. I will be referring them on a regular basis!

Dec 8, 2021

Customer Service was great and the timeliness of my reception to eye exam by the Dr., to picking out frames. I was in and out of there in literally less than 30-45mins.

Dec 8, 2021

Dr Scott was his always jovial self, though he tries so hard to hide it. I received a thorough eye exam as usual and we discussed any problems.

Dec 7, 2021

I was very pleased with my visit. I feel I was taken very good care of and everyone was very polite. Dr. Scott was thorough and very helpful.

Nov 30, 2021

Love Dr. Hoershcel. Was not happy with the nurse who helped fit my son for contacts. After trying to get my son in contacts for 45 minutes, I was continually told by the nurses I was not allowed back to check on him. When I finally said I need to see him, he had tears down his face and was very upset. And no one had even stopped to ask how he was or check with me to check on him. This has nearly ruined his experience with trying to get contacts. They also said I was not allowed to help or give advice to help him get the contacts in. It was very upsetting where in the real world at home we would always help our children. I’ve worn contacts for 25 years. We went home and he had the contacts in on the second try.

Nov 23, 2021

This is my second time at the Baldwin eye Clinic very pleased with Dr Scott. He is very personable I trust his judgement.

Nov 19, 2021

I was on time with my appointment and wore a mask. The nurse called me back shortly after I arrived and was pleasant and professional. I then saw doctor and he was thorough with examination and I commented I was pleased with surgery by Dr Turner.

Nov 12, 2021

Everyone is WONDERFUL AT Baldwin Eye Clinic. I have no complaints

Nov 5, 2021

When it comes to vision care, I wouldn't go anywhere else but Baldwin Eye Clinic. The staff is warm and welcoming, yet professional and efficient (Maggie, for example, who is always so patient when she does my glaucoma check--I'm the biggest baby when it comes to that puff of air on my eyes!). "Doctor Joe" is always fantastic, and advises me on glass-wear purchases as though I'm family. And, when it comes to checking out lenses and frames, Dee is the absolute BEST. Finally, Miss Karen at check-out is always amazing--calm and friendly no matter how busy she is.

Nov 5, 2021

The front desk staff and the doctor were very friendly and efficient.

Nov 4, 2021

I absolutely loved the service that I received. The entire staff was welcoming and friendly. Service was quick, professional, and easy.

Nov 3, 2021

I love Dr Adcock and have found him easy to understand and he listens to my concerns. He is willing to adjust things to make them better. However, his support staff at the front desk and glasses purchases and fiting leaves a lot to be desired. I have been a patient for 6 years and have not found this to change. Yesterday was my worst experience.

Nov 2, 2021

Great experience. Friendly staff. Great doctors. Very helpful in picking out glasses. Helped me to understand insurance benefits. would recommend 10/10.

Oct 27, 2021

Great service and complete checkup and glad to see everyone!!!

Oct 27, 2021

Always so friendly and prompt. Love Baldwin Eye Clinic-Daphne.

Oct 26, 2021

The Baldwin Eye Clinic is a great place and the girls at the front desks are very courteous. The girls in the back are awesome and very helpful. My main reason for coming to the Baldwin Eye Clinic was to see Dr. Melissa Hoercher. I had seen her before at two different locations and was so excited to see that I had found her again. She is terrific and I plan on using her and this clinic from here on out!

Oct 26, 2021

I appreciate Dr. Scott and his advice. Had a bit of a wait because my eyes were dilated but everyone on that staff is wonderful. Appreciate Maggie's smile and laughter and keeping track of my progress.

Oct 22, 2021

Excellent service from all the staff and especially Dr Adcock

Oct 20, 2021

Dr. Adcock was very understanding about my concerns about the diagnosis of Glaucoma . He took the time to explain what Glaucoma was & the progression of the disease.

Oct 14, 2021

Thorough and excellent care and willingness to educate patient for complete understanding of eye health even when eyes are healthy! Thank you

Oct 6, 2021

No complaints, very satisfied.

Oct 2, 2021

This was my first visit to Baldwin Eye Clinic. The staff was friendly and efficient. Dr. Adcock was very thorough and I felt confident that I was receiving excellent care.

Oct 1, 2021

The best doctor Ive ever seen, she is the best!!

Oct 1, 2021

Great staff and fast service . I will continue to purchase eye wear with these folks .

Sep 29, 2021

Great experience! Excellent customer service as well. Dr. Hoercher was personable and provided education!

Sep 25, 2021

I had a pleasant informative visit.

Sep 25, 2021

The staff and Dr. Melissa Horerscher are really good and thorough. My experience was the best I have ever had since going to eye doctors beginning in my mid 40's. Gold standard!

Sep 23, 2021

Great service and great selection

Sep 22, 2021

Great visit from walking in the door to walking out.Prompt service.All were very knowledgeable and Dr.Adcock is top notch

Sep 21, 2021

Awesome! I recommend this clinic to everybody!

Sep 19, 2021

The staff was very efficient. My appointment was on time. The testing was complete and thorough. And as usual Dr. Scott was detailed and efficient.

Sep 17, 2021

It was a good visit. She informed thoroughly on everything that was going on with my eyes. I really appreciated that!

Sep 16, 2021

I enjoy my eye appointment and the great service. Thank you.

Sep 13, 2021

I’ve been going to Baldwin Eye Clinic for several years now and I think the world of them! The office is always clean and looks great! The staff is always very friendly and helpful! I get to see Dr. Adcock and he is the best!! I highly recommend him! He’s a wonderful professional who knows and cares about what he does!! Excellent practice! This place is great!

Sep 12, 2021

Dr, Adcock and the staff at Baldwin Eye Clinic were courteous and professional throughout the entire process from the eye exam and the fitting for new glasses. They office was clean and they take customer and staff health and safety seriously. I wholeheartedly would recommend them.

Sep 9, 2021

LOVE the personalization!!! I love that Dr Hoercher explained everything to me as she was going through my eye test! She showed me the eye health, talked about next steps, talked about what's necessary for younger vs older eyes. I'm excited to go back year after year!

Sep 3, 2021

For a first time visit thought the DR was excellent extremely through and pleasant

Sep 3, 2021

I was pleasantly surprised by the wonderful service I received at the clinic. My eye doctor and her specialist were super professional and polite. My doctors has excellent bedside manner she explained in detail my results and provided a great solution for my vision. Thank you

Aug 28, 2021

Dr. Adcock is great along with the staff that works there. Highly recommended.

Aug 25, 2021

As always my visit was most pleasant and enjoyable. I really appreciate Dr. Hoercher and her thoroughness.

Aug 24, 2021

Was pleased with the services provided and also that everyone must wear a mask due to COVID-19. The office was very clean. The staff was very professional. No

Aug 24, 2021

I do not recommend. I go because of my insurance. The staff is very unfriendly and unhelpful. The office is not welcoming at all and it is painful to have to wait to see the doctor. FYI - they usually are running 30 minutes or more behind with afternoon appointments. As a patient/client, I always feel as if I am bothering them when I show up for an appointment, or I have to pay, or make a new appointment. Forget asking the staff for assistance or any questions. Questions are met with curt, condescending responses. The selection of frames is very poor and poorly stocked - even before COVID. Now it is even worse than before. Generally there is a 30 minute wait to get fitted for frames after the eye exam. I switched to contacts this last appointment. Expect to be there 2-3 hours.

Aug 24, 2021

Always thorough, professional, and friendly. Creates confidence and gratitude for great care

Aug 24, 2021

This was the most informative visit I have ever had. My doctor even took time to explain the effects of diabetes on my eyesight.

Aug 21, 2021

I have been very satisfied with Baldwin Eye Clinic. All of my needs for my eyes have been met.

Aug 19, 2021

Excellent office management and excellent Doctor care. I highly recommend.

Aug 17, 2021

Excellent service and I like to support a locally owned business.

Aug 13, 2021

If you want the best skilled and knowledgeable doctor caring fit your eyes, than Dr. Scott is who you want to see! He has solutions for problems that no other doctor even discussed with me!! I have severely dry eyes. Could not wear contacts, eyes burned and I'd tried the prescription drops. Then on my first visit with Dr. Scott he suggested "plugs". It is a MIRACLE, and the relief of amazing. I not only can wear contacts but it's improved how my eyes feel, they don't get dry anymore. He is the best!! But so is his team!! If you want the best pro in the area to fit your glasses, than come here!! Also - I can ALWAYS get designer glass frames that are one of a kind! It's so hard to choose because he has so many options!

Aug 13, 2021

Dr. Scott is always so thorough on his exam of my eyes. And I love his great selection of frames. I trust him.

Aug 13, 2021

I have been going to Dr. Scott at Baldwin Eye Clinic for years. He is very knowledgeable, professional, and genuinely concerned about my eye health. The staff are courteous and professional, as well. The folks who help with buying glasses also do a wonderful job. I would recommend this practice.

Aug 12, 2021

Great office staff and I really like Dr. Adcock. Always a great experience.

Aug 10, 2021

My visit was a true pleasure. The staff and associates are friendly, professional and and extremely helpful. I highly recommend your services!

Aug 6, 2021

All employees I dealt with were professional and helpful. Nice, prompt experience.

Aug 6, 2021

Great , friendly and family atmosphere

Aug 5, 2021

Dr Adcock is the best! He resolved the issues I was having! Great staff!

Aug 5, 2021

Great service! Great options! Friendly staff!

Aug 4, 2021

Great dr! Quick but informative and glasses the same day!!

Aug 3, 2021

My husband and I were very pleased with the visit to Baldwin Eye Care. Dr. Melissa Hoercher explained Glenn's condition in such detail and with the simplicity that we could understand. The girls upfront were so kind and helpful. Really great place to get eye care on the eastern shore. I have already recommended this clinic to two good friends.

Aug 2, 2021

Professional and confident. I have always received perfect lenses. I tried the Big Box store, saved little but all around quality was very poor, don't do it.

Jul 25, 2021

From the time I entered The BALDWIN EYE CLINIC, DAPHNE , until my departure I received nothing but courteous and polite medical service. My check-in process was handled in a very kind manner as well as the Medical Assistant who processed me in using several optical measurements and readings. Plus, the Consultation and Examination conducted by Dr. Bernard Scott that followed was professionally handled and clearly revealed the next steps that needed to be followed in order to treat my Optical Issue. A follow-up appointment was established to discuss this treatment to be followed. My processing out following the appointment was equally conducted in a courteous and professional manner by the Appointment Clerk. In summary, I left the Clinic as a well satisfied Patient.

Jul 24, 2021

Great Service!! Doctor solved all of our needs and questions

Jul 23, 2021

The best, most caring eye doctors in Baldwin County. Love them.

Jul 22, 2021

Always a great visit! Friendly, courteous and thorough.

Jul 20, 2021

Dr. Scott is fantastic. Service is very friendly and efficient. Love Love Love my new eyewear.

Jul 17, 2021

The visit was well organized!!!

Jul 16, 2021

I really enjoyed my experience and I adore Dr. Adcock. However, I believe her name is Karen-was very short and rude and I felt like an inconvenience on the phone and person. I have worked in customer service for many years and her attitude do not reflect how great the business is and Doctor Adcock.

Jul 16, 2021

Aprofessional and thorough visit!

Jul 8, 2021

I appreciate all your help.

Jul 8, 2021

Everything was very good!! Thanks

Jul 2, 2021

Everyone was super nice and professional. Not at all pushy. Great group of employees!

Jul 1, 2021

Dr. Alcock was amazing. He explained everything to me, listened to all my concerns. I highly recommend him.

Jul 1, 2021

We’ve been going here since I was little. Everyone here is patient and friendly! This place is well deserving of a 5-star rating.

Jul 1, 2021

It is a wonderful Eye Clinic. Best experience I've had in all my years. I wish there was a larger eye wear selection but the visit and experience was great.

Jul 1, 2021

everyone was helpful and friendly

Jun 26, 2021

I thoroughly enjoyed my 1st visit in the office! The doctor was nice and informative, lady that helped me pick out my frames was fun and helpful, checkout people were prompt!

Jun 24, 2021

The Staff and Doctor were all exceptionally friendly and helpful. I did not have to wait very long at all. I felt that the Technician and Doctor spent adequate time and attention.

Jun 18, 2021

I have been a patient of Dr Scott’s for many years, and he is extremely knowledgeable and clear about his findings of my condition.

Jun 17, 2021

The appointment was great and all was well! Love my doctor!

Jun 11, 2021

Annual check-up. They have handled the COVID guidelines very professionally, and responsibly. Patients move through very quickly. Pre-screening is done by competent, and professional assistants. Would highly recommend Baldwin Eye Clinic to everyone!.

Jun 8, 2021

Everyone there was prompt, efficient, and professional. Definitely recommend them.

Jun 5, 2021

I 💘 this eye clinic. The Dr. And staff are so friendly and nice. Thank you all for being there for me.

Jun 5, 2021

Made me feel comfortable and paid great attention to me during my visit. I had lots of help finding the glasses that worked for me.

Jun 4, 2021

I've been a patient at your office for about 20 years. I have always received great care from Doctor Adcock. I also remember Sylvia as well as I think Monica who worked at the office for years. Consistent employees usually mean it's a good place to work. I've always appreciated the service and knowing the people keeps me coming back.

Jun 3, 2021

Great staff and doctors. I had changed opthalmologists a few years ago thinking they were overpriced, but decided to change back. Glad I did! They have frames and lense options to fit any budget without compromising quality.

May 29, 2021

Efficient eye glass clinic and team that survived Covid. I was well pleased with the exam and service for new glasses

May 27, 2021

Excellent service. I've followed Dr Hoercher for years.

May 27, 2021

I recommend Baldwin Eye Clinic- Daphne to anyone who is looking for a good eye doctor. The service was fast and excellent.

May 25, 2021

They were great. Seems very sterile when you walk in, but the smiles and eyes warm it up real quick! Friendly staff, you get the whole shebang with this group.

May 25, 2021

Doctor Adcock had been referred to me by a good friend, and he was excellent!

May 21, 2021

I really appreciate that the doctor explained everything to us.

May 19, 2021

Great staff. Doctor was knowledgeable and did a thorough job!

May 19, 2021

Dr. Hoercher is the very best!

May 15, 2021

My family has used Baldwin Optical for 30 years, and we've always had great experiences here.

May 12, 2021

Excellent service. Dr Scott and his staff always have the patience’s best interest in mind.

May 9, 2021

I loved Dr Herschel. She took lots of time with me, seemed unhurried and was thorough. Instead of dreading my next visit, I look forward to it. I called Bay Eyes and asked them to transfer my records to y’all.

May 7, 2021

As always, Dr. Adcock is such a kind and professional doctor who really cares about his patients. It was so impressive to see how carefully and safe everyone at the Clinic made me feel. The requirement of masks and distancing was so reassuring, and I thank you for that. The staff goes our of their way to make clients feel they matter.

May 6, 2021

A great experience. Staff and Dr.s very professional and friendly.

May 6, 2021

Always pleased with Baldwin Eye. The doc's are professional, friendly and well versed in their profession.

May 5, 2021

A great experience with exam and discussion with Dr. Hester. Only thing I miss is that my classes were not cleaned as in past times.

Apr 28, 2021

My doctor was extremely knowledgeable and went the extra mile to explain in detail about a genetic marker about which I was concerned. I was very impressed.

Apr 28, 2021

The staff was very professional. Wait time was very little. Dr. Adcock was fantastic! Very thorough and not rushed at all!

Apr 27, 2021

Every thing went well Dr Adcock was very thorough as usual .

Apr 24, 2021

Excellent prompt professional service from Baldwin Eye Clinic

Apr 23, 2021

Dr. Adcock was great, and the staff was super friendly! I left feeling like I knew more about my vision because of the way they explained everything they were doing.

Apr 21, 2021

Very appreciative of thoroughness of Optometrist and her willingness to explain the science to my daughter!

Apr 20, 2021

Great people and great service.

Apr 20, 2021

The staff was very professional and courteous. The Doctor was very professional and informative 👍👍

Apr 20, 2021

It has been a long while since I felt like a care provider of any kind really took the time to assess and work with me as a patient. These days most providers are so overworked the patient feels run through at the speed of light. Dr. Scott was so kind and attentive in working toward a solution for each of my current vision issues, and spent the time to really get to the core of the problem. I left with corrected vision, no more dry eye problems, and answers to all of my questions. Thank you! Thank you for the wonderful service by all of the staff members! You are all wonderful to work with.

Apr 15, 2021

Thanks for your good work. Just wish I could get cataract appointment sooner so surgery can be sooner. Appreciate the time Doctor Scott put in with me. Excellent Doctor.

Apr 13, 2021

I needed new glasses Bad!!!I called Friday morning after getting back off the road. I called for afternoon work in app. nothing! I called back to see if I could bring in a Prescription from another doctor. Donna said they had a 10:30am app. I had to rush but I made it. Thanks to Donna for getting me the app. and the young lady that checked me out before seeing the doctor ( she claims she’s not that young!😂) Lastly but least by a long shot! Thanks to the doctor (The redhead) Sorry I can’t remember names very well. She worked with me to make sure I had the right prescription. Overall a great experience!

Apr 11, 2021

This was my first visit to Baldwin Eye Clinic. Other than having to wait a little over 40 min to be seen, once I was in the room the Doctor came right into the room to see me. She was very thorough and took her time to explain things to me. I was very pleased with my visit.

Apr 9, 2021

When I walked in, the staff was super friendly, and was very helpful in the quick and easy paperwork process. I met with Dr. Hoercher, who was very friendly and helpful with the concerns that I had. I Would highly recommend Baldwin Eye Clinic-Daphne, and Dr. Hoercher, herself! Altogether, a quick and easy process.

Apr 8, 2021

Very professional, and friendly.

Apr 8, 2021

Its a always a pleasure to see Dr Adcock and the young Lady that help me find and pick out new glasses was outstanding, professional and a joy...wish I could remember her name!]

Apr 7, 2021

The doctor explained things so well and was so thorough with the exam. The staff is polite and very helpful. Highly recommend.

Apr 6, 2021

Dr. Scott and his team are awesome! They are very knowledgeable and proactive with patients.

Apr 1, 2021

The service was exceptional. Dr. Adcock was friendly, and knowledgeable. I will be returning to the Daphne office.

Mar 31, 2021

Excellent marks all around

Mar 28, 2021

I really like the doctor. She knows her stuff. The staff was very friendly.

Mar 25, 2021

I love this Baldwin Eye Clinic- Daphne I used another vision place in Mobile for the last 2 years and it has been a complete waste of my time and money. The prescriptions were never correct and I have suffered my last day. I will stay with Dr. Adcock.

Mar 25, 2021

Great as always, it’s always a pleasure

Mar 24, 2021

I live out of state but continue to see Dr. Scott! Great Eye Doctor!

Mar 23, 2021

My visit was very nice. Everyone was very helpful and kind. I will definitely recommend you. My entire family comes to y’all for eye exams.

Mar 23, 2021

Dr. Adcock was great as usual. Very caring and passionate about caring for others. Dr. Adcock's recommendation for me was to transition from my current prescription to a progressive prescription. At first I did not want to consider due to cost, but then recognized he was probably right. As I worked with the Sales Rep in selecting a new frame, it was quickly recognizable that my money was not needed nor was I welcome. The experience quickly went from a positive to a negative so I left prior to any opportunity for escalation or drama. I'm undecided on whether or not I will return to Baldwin Eye Clinic because I believe Dr. Adcock cares about the health and well-being of my eye sight, but the sales experience was horrific. My daughter also uses Baldwin Eye Clinic and I'm undecided as to whether I will permit her to return. We are in the hospitality business (WindCreek Hospitality) and that was one of the worst customer service experiences I've been a direct participant to. There was no evidence or indication that the value of my sale, or the medical need for my new prescription, was of value to the Sales Rep at all. It appeared as if me being there was a discomfort to her priority or agenda. I was very displeased with the closure of my visit, and undecided on whether or not I will return.

Mar 19, 2021

I enjoy going to your clinic.

Mar 17, 2021

I always have a good experience here. Everyone is friendly and helpful, and I truly appreciated the covid precautions. I loved picking out my new glasses - a process I'm always nervous about, but it was easy with the help of the staff. :)

Mar 10, 2021

Pleasant first experience. Dr Adcock and staff were great.

Mar 9, 2021

Dr. Hersher is the best. Awesome. Very helpful. Great customer service.

Mar 9, 2021

Excellent service in helping me in selecting my new glasses, Everyone was very nice while I was there

Mar 6, 2021

Dr Adcock is always teaching me about my eye health and takes a real interest in what my retina specialist has to say about my eyes. The lady who helped me get my prescription was very courteous and so nice to me. I love this office. That’s why I’ve been coming here for over 25 years

Mar 5, 2021

We have been seeing Dr. Joe Adcock at Baldwin Eye Clinic for many years. He is the best...always kind + gentle, and takes the time to listen to our needs and address them in the best way! Appreciate him so much!!!

Mar 2, 2021

Everyone was great and very friendly dr was great

Feb 28, 2021

Very informative and fun techs

Feb 27, 2021

Everyone was very pleasant to talk to. Because of COVID, the process too considerably longer than usual, but was well organized.

Feb 27, 2021

Everyone is always so nice and professional. Have recommended my Dr Hoercher to my friends and one has already made an appointment

Feb 26, 2021

Offered clear review of my vision problems and possible causes as well as next steps to take.

Feb 25, 2021

Baldwin Eye Clinic is the best! I see Dr Joe Adcock. He and his staff are very efficient and provide excellent eye service. They do this while, at the same time, making me feel like family. Heidi helps me select my frames. She has worked there forever and, like the others, is very efficient. I highly recommend Baldwin Eye Clinic for your optical needs!

Feb 24, 2021

I have always been seen in a timely manner and Dr Scott has always taken time to explain what he is doing and why. He never made me feel like he was in a hurry to get to his next patient. Thank you Dr Scott.

Feb 19, 2021

My daughter’s appointment was with Dr Adcock who was amazing as always. My sons though who I did not get a survey is who I want to do this survey on. Dr Hershner not Dr Adcock.

Feb 17, 2021

I was very happy with Dr. Adcock's analysis of my present condition.

Feb 13, 2021

Doctor was very professional. The staff seem to be so putout that I was a paying customer that appeared to be a bother to their work day. Product choice was not large but had variety.

Feb 12, 2021

Another great appointment with fabulous medical care from Dr. Scott. Front desk staff are so helpful!! Many thanks for also having FABULOUS collection of fancy frames to choose from every year!!

Feb 11, 2021

I've been going to Baldwin Eye Clinic for years. Dr. Scott has helped me so much to alleviate my dry eye issues. He is great - knowledgeable, kind, and thorough. I'm glad to have found him. My experiences with the staff at Baldwin Eye Clinic have all been positive. The folks there are always glad to adjust my glasses when I come in. The ladies at the desk are friendly and efficient. I really appreciate the staff that have helped me pick out glasses - I have no natural instinct for the most appropriate ones for me. They have gladly shown me frames that will compliment my face shape and coloring. I have never been disappointed when choosing from the frames they selected for me.

Feb 6, 2021

Always happy with services by everyone, front Desk, Drs, vision associates and insurance. Friendly and helpful.

Feb 6, 2021

Not the friendliest staff I’ve ever encountered.

Feb 1, 2021

I couldn’t have asked for better treatment by everyone I came in contact with.

Jan 30, 2021

Very professional in all manners. They lady in the optical place was absolutely wonderful and knew her profession very well. She made suggestions and kept us informed of what it would cost. Great people!! I will hopefully be back.

Jan 30, 2021

Love Dr. Hoercher and the optical department. she really explains how the eye works and how glasses and contacts work to correct my vision.

Jan 27, 2021

Strict adherence to COVID-19 procedures. Always friendly and very thorough.

Jan 26, 2021

Very fast, friendly, great selection of frames!

Jan 22, 2021

Thank you for the positive Experience

Jan 22, 2021

The staff and Doctors at Baldwin Eye Clinic were fantastic. My son (Contact lenses) and I (Glasses) were in and out in an hour. Everyone was friendly and helpful. I couldn't ask for a better experience.

Jan 19, 2021

Dr.Scott is fantastic. Very friendly staff as well.

Jan 14, 2021