BALDWIN EYE CLINIC- Daphne
Dr. Bernard Scott
998
Reviews
Every year, my wife and I come to Baldwin Eye Clinic-Daphne for a check-up. Sometimes we need to upgrade our glasses and sometimes not, but the level of service is always of the highest sort.
Jun 6, 2023
Very professional, timely and courteous
Jun 6, 2023
Great experience with all personnel!!!
Jun 6, 2023
Have gone here for years; always great service.
Jun 6, 2023
I guess this is my third annual check up since I moved here. Staff and doctors are great.
May 31, 2023
Baldwin Eye Clinic, Dr Hoercher was a very pleasant, well informed Doctor that was thorough and dedicated to her expertise. She pointed out a possible medical condition that I will see a Primary Care Physician for a follow-up and she want to also know the results from further testing that I will receive. I have Used Baldwin Eye Clinic for years and they have always been professional and accommodating.
May 31, 2023
I have been coming to Baldwin Eye clinic for several years. The staff are very friendly and helpful. Dr. Adcock is great. They are through and give you good information about your eyes on the spot. They have made recommendations for other Doctors as necessary. I wouldn’t go anywhere else.
May 27, 2023
I rarely write reviews but I felt moved to write on. This is the best eye clinic I’ve ever been to. Everyone was so awesome and helpful. Doctor Hoercher is an eye nerd in a good way. She is very passionate about what she does and helping people. She explained EVERYTHING to me. Sometimes it went over my head but I was so appreciative of her taking the time to explain everything. The young lady that help me with my glasses was great as well. I definitely recommend them. Ask for Dr. Hoercher.
May 27, 2023
Same great care as always from Dr. Scott
May 25, 2023
My experience with Baldwin Eye Clinic has always been met with professionalism, cheerfulness, and thoroughness.
May 19, 2023
I always seem to have a good visit with Dr. Adcock.
May 10, 2023
Very through exam; minor changes from last exam noted, but no pressure to buy new glasses for now. Old glasses cleaned nd adjusted, and was out the door smiling.
May 4, 2023
The entire staff were wonderful
May 2, 2023
Found a new eye doctor after moving to Daphne from West Mobile. Very happy with him and the staff. Great place to be
Apr 30, 2023
GREAT place I have been using BEC for years and will continue using them
Apr 29, 2023
Dr. Scott was excellent! He took his time and was very professional in answering all of my questions and was most informative! Thank you, Dr. Scott The girls were great to help with my new glasses prescription. The only negative is the selection of stylish frames to choose from! Please work on better frame selection and pricing.
Apr 28, 2023
Excellent staff..appreciate their professionalism and competency
Apr 28, 2023
I had an emergency, at least to me it was, I was able to see Doctor Terry on short notice. The staff did an excellent job getting me a appointment with the Retina specialist on the same day.
Apr 24, 2023
Entire staff was very friendly and helpful. Excellent service. Would not change a thing!
Apr 22, 2023
Great service! The doctor was very thorough and informative.
Apr 21, 2023
Great service, super fast, extremely cordial and kind!!! I can’t wait to go back !!
Apr 21, 2023
Friendly staff and prompt service. Doctor was thorough and explained everything,
Apr 19, 2023
Highly recommend Baldwin Eye Clinic, very professional, great with patients.
Apr 16, 2023
I’ve been a patient for many years, love all the doctors an the level of care given. Wish they had bigger selection of frame.
Apr 16, 2023
Dr. Hoercher was just excellent, most professional, explaining every step of the examination, most thorough, very helpful, not hurried, made sure I understood every step. No complaints with the desk, the lady was most helpful, I saw the Dr. immediately.
Apr 7, 2023
It is always a good experience at Baldwin Eye Clinic! I had the privilege of having Dr. Terry do my exam this time, and I was impressed by his knowledge and thoroughness. I would 100% recommend making an appointment with him.
Apr 7, 2023
The Baldwin, Eye Clinic and Daphne is always very efficient.
Apr 5, 2023
Everything I needed and more
Apr 5, 2023
I have the best visit I have ever had at an eye clinic. Looking forward to future visits.
Mar 31, 2023
Very professional and thorough.
Mar 30, 2023
Dr. Adcock is amazing & Dee is wonderful. She helped my son & I find our perfect frames & made it fun!! Thank you!
Mar 25, 2023
Got me in right away. Thorough examination
Mar 24, 2023
Awesome experience . I had no idea the eyes could reveal other potential health concerns I need to address . Entire staff was friendly and professional .
Mar 24, 2023
Great customer service by front end team and Dr Adcock is always thorough and courteous!
Mar 22, 2023
Best people...i was very impressed with my visit. Thank you everyone
Mar 22, 2023
Contact lens fitting was great, plus Dr. Hoerscher checked to be sure all necessary eye health tests had been done. Delighted with her thoroughness.
Mar 21, 2023
Dr. Hoercher is the best. She is very sweet, genuinely cares and always takes time to explain everything in detail. The staff is always professional and courteous.
Mar 17, 2023
Was so pleased. Dr Scott rechecked me. Then he went over to the eyeglass section and measured my trifocals.
Mar 16, 2023
First time to visit Baldwin Eye Clinic and I was a little taken back with the optometry assistant. I didn’t have a warm inviting feeling as I was told to come to the room and sit down. Nothing really engaging on who I am, what brings me in, etc. We found ourselves waiting for a machine and during that time, not one word was spoken. When it was our turn to use the machine, the assistant had me place my chin on the machine. I was alarmed with how she had not cleaned it, knowing someone used it, right before I did. The machine that blows air into your eyes was used and it would have been nice to know ahead of time, as I was very nervous with the machine in general. However, the actual eye doctor was amazing and very likable. She made sure I received the care I needed and took the time to educate me on how my eyes were functioning and growing.
Mar 16, 2023
Dr. Adcock and his staff run an efficient operation. I have never had to wait more than 5 minutes after my scheduled appointment time. The staff know their jobs and do them in a friendly environment. Our whole family goes the this office.
Mar 15, 2023
Everyone was very nice. Had a great experience. Thank you!
Mar 14, 2023
Everyone was very friendly, no long waits and exams were thorough, not rushed like they were just trying to get you in and out.
Mar 12, 2023
I had a VERY thorough eye exam (Dr Terry)! He was very informative and took his time to explain things! My pressure was high with the puffer machine so he rechecked with the touch method and said it was ok! The young woman who helped me with choosing a frame and ordering new glasses was EXCELLENT!! She is VERY good at her job and obviously enjoys what she does!!
Mar 8, 2023
Great walk-in staff. GREAT eye doctors. Friendly atmosphere!
Mar 7, 2023
Absolutely the best care Iv ever receive! She explained everything so well! I won’t go anywhere else!
Mar 7, 2023
Dr. Hoercher is very thorough, inquisitive and caring. The staff is most helpful and friendly.
Mar 5, 2023
The staff were knowledgeable and courteous and the wait was minimal.
Mar 2, 2023
The clinic staff was a always great..very pleasant and professional
Mar 2, 2023
Dr. Adcock is one of the most kind, personable and accurate eye doctors we have ever used. He seems to be the only optometrist who can get my vision corrected in my left eye. Our trip to get across the beautiful bayway is long but well worth it. The staff is always pleasant and so easy to work with!
Feb 28, 2023
Everyone is always helpful and friendly!
Feb 26, 2023
Service was fast and curious.
Feb 25, 2023
The attention to detail was excellent. I trust Dr. Adcock with my eye care. Being a diabetic it is important to stay aware.
Feb 24, 2023
Great appointment and such amazing expertise and time spent identifying my contact needs.
Feb 22, 2023
Always feel at ease when I go to the clinic. The staff are professional courteous and pleasant.
Feb 18, 2023
Very professional, informative, personable and friendly.
Feb 16, 2023
Each time we go to the clinic my husband and I are treated kindly. We are very satisfied with the two doctors who have taken are of us. Also the staff is so helpful and nice to us. We are very pleased and appreciate this business!
Feb 14, 2023
I have been coming here for years. Everyone is always super nice. I really like Dr. Adcock.
Feb 14, 2023
Dr. Terry is a very patient and kind soul. And a wonderful doctor.
Feb 10, 2023
Everyone courteous and professional.
Feb 9, 2023
I have been a patient at Baldwin Eye Clinic for many years and have always receive excellent service.
Feb 9, 2023
Very thorough exam with clear results.
Feb 8, 2023
Always thorough exam and clear detailed results.
Feb 8, 2023
Heidi helped me and did a wonderful job. She is very knowledgeable, courteous and professional. I really appreciated her help and advice.
Feb 7, 2023
I have been to several Optometrists over the years. Baldwin Eye Clinic is, hands down, the most attentive to your specific needs. They always make sure I can see perfectly and make any adjustments before I leave. I will 100% recommend to my friends and family.
Feb 7, 2023
Enjoyed speaking with the office personnel. Very nice. Dr Hersher was friendly and took time explaining my problems and what to do to improve my vision!! Great people!!!
Feb 3, 2023
This is a wonderful eye clinic everyone was so caring
Feb 2, 2023
Exam and other things were fine. Did not receive a call or email when my glasses arrived. I called on the 31st of Jan to see if they arrived and was told they had arrived on the 26th. Last April I had an exam and ordered glasses and also received no notification. I called 3 weeks later and was told they had been there for a while. You had my correct phone no. but screwed up my email l address. No way to treat a customer who spent over $1500 with you in less than 1 year.
Feb 1, 2023
Reply
A few weeks ago, I started seeing spots and flashes of light in my right eye. Fear that I could be having a retinal detachment occurring, I immediately contacted Baldwin Eye Care because of my confidence in Dr. Melissa Heorcher, OD. Had I not been established with her as a patient, I may have sought out an Ophthalmologist first. However, because of Dr. Heorcher's proven track record and extensive clinical experience, I had the confidence that she would steer me in the best possible direction of care. It was accurately Diagnosed as PVD. My treatment has been excellent. My fears though not completely gone, have been settled by the confidence that I am getting the best care possible by a physician that I have confidence in. Unlike some Doctors that seem to over time lose their drive, she still carries her compassion to help people as best she can. Thank-You for your professionalism and caring approach to help all your patients.
Jan 31, 2023
My dr was very supportive and loving also understanding ❤️I would recommend her to any and every one❤️
Jan 29, 2023
Great experience. Very friendly and knowledgeable. Efficient and fast process. Work great with insurance.
Jan 27, 2023
Very happy. The staff is very helpful and my prescription was perfect. I can see finally!
Jan 26, 2023
Everyone was very nice and helpful
Jan 26, 2023
Dr. Terry was the most thorough eye Dr I have been too. And the eye associate was wonderful!!!
Jan 21, 2023
I appreciate the doctor taking her time and doing a very detailed and informative eye exam. I have not had this experience at previous offices.
Jan 19, 2023
My appointment was great..Fast and very friendly ❤️..
Jan 18, 2023
Great visit! Dr Hoercher was very thorough and explained my options even taking the time to draw an illustration to help me understand better. The front desk Sign In receptionist was very friendly & Dee was very helpful.
Jan 14, 2023
Dr. Hoerscher was great with my 17 year old daughter!
Jan 13, 2023
The visit was great and so was the dr.
Jan 13, 2023
Everything was great ! Very professional staff.
Jan 12, 2023
Punctual and smooth flowing. Caring and good sense of responsibility.
Jan 11, 2023
Extremely prompt service! This office runs like a well oiled machine. Each staff member knew their job well and performed it professionally and efficiently. Someone who enjoys lots of small talk may feel rushed, but I don't. Lol! I appreciate that there is no wait! That's incredibly respectful of the patient's time. Lots of other doctor's offices are no longer considerate of that. I saw Dr. Terry and thought he was thorough, pleasant and easy to converse with, and very knowledgeable. He provided a more in-depth explanation than I have ever received from previous providers.
Jan 10, 2023
Dr. Terry is great! ……………………………
Jan 7, 2023
The technician & doctor were courteous, efficient & competent. The doctor explains everything thoroughly.
Jan 6, 2023
Love the staff and Dr. Scott is a hoot!
Dec 30, 2022
The appointment was on time, there was NO waiting at all. The doctor was great and explained everything to me. Then the sweet girl who helped me pick out my 2 pairs of glasses was awesome! She is a benefit to your business!
Dec 29, 2022
The doctors and staff always make you feel welcome, appreciated, and comfortable. Great selection of frames and quick turnaround.
Dec 22, 2022
I have been seeing Dr. Adcock as my eye doctor for almost 30 years. Would never go anywhere else. He is the best as is his staff. Would recommend Baldwin Eye Clinic to anyone.
Dec 21, 2022
The office staff is awesome but the doctor is rude.
Dec 18, 2022
Dr Melissa was great. Love how she explained everything.
Dec 16, 2022
The staff and Dr Scott are always the very description of professionalism. From the time we checked in until we checked out, we were informed what was happening and what to expect.
Dec 15, 2022
Very efficient friendly and no waiting.
Dec 15, 2022
Great visit, everyone was so nice
Dec 13, 2022
Everyone was very nice. Dr was not in a hurry to rush me out of room. Very good experience😊
Dec 11, 2022
Had a 1:15 appointment, a little bit of a wait, Dr. Adcock was great, examed my eyes, explaned my options, subscribed a antibiotic and I was out. Pleasent experience...
Dec 9, 2022
As always, there was no wait and the staff is very professional. I do not like going to doctors but I never mind coming here.
Dec 8, 2022
Dr. Hoercher is probably the most knowledgeable eye doctor I’ve ever been to. She is so thorough and personable!
Dec 7, 2022
Very professional and excellent experience!!!
Dec 5, 2022
my visit is always a pleasure.
Dec 4, 2022
The staff is friendly & helpful. Dr. Adcock always does a great job with my exam.
Dec 2, 2022
The young lady that was my doctor took such great care of me. She was very thorough and the best optometrist I have ever a the pleasure of dealing with. Karen H and Tiffany D were amazing employees. Their professionalism and general concern was amazing. I felt like I was a part of family. I'm Derrick Yelding and appointment was Tuesday November 29 @ 9 am.
Nov 30, 2022
Dr. Ronald Joe Adcock took the time to explain carefully various test results from my injured eye, and listened carefully before responding to my questions of concern. The lady who did my fitting "Dee" also sets an excellent example of customer service and care. Good job folks! - Dr. T. S. Hoefker, Spanish Fort.
Nov 30, 2022
The service was wonderful, but I was shocked by the cost of the eye exam. I also felt misled because I called and asked if BE accepted my insurance, Southland. No one explained that the cost of an eye exam was $167 and my insurance would only pay $40. I was stunned to be billed $127. I won’t be back. Dr. Terry was wonderful and thorough, it I receive the same attention to detail at Fairhope Walmart and it is $75 out of pocket.
Nov 30, 2022
Rude, uncaring, rushed, will not be back and will never recommend. The Doctor and nurses need to find a new field to work in!
Nov 29, 2022
I won’t waist my time sitting in their waiting room ever again waiting 45 min and I had an appointment
Nov 29, 2022
Always treated me and my wife great everytime. Love Dr Hoercher!
Nov 29, 2022
The doctor and staff were all nice. They handled my daughter (4) very well. My only complaint would be their sales tax. The total of my copay, visit and glasses, was only $37. The sales tax was $32!! I'm not sure if they don't charge it to the insurance on purpose or what (it was listed as a potential on my receipt) but that is a bit extreme.
Nov 29, 2022
I’m very satisfied with the service and professionalism of Dr Terry
Nov 17, 2022
Always a pleasant experience getting your exams done here. My wife was here for her scheduled exam. I went to the desk to schedule my visit. The scheduler offered to see if she could get me in between patients so we could both be done today. She was able to do this, so it saved us another trip.
Nov 16, 2022
service, promptness, kindnesses
Nov 16, 2022
Everyone from the desk, to the physician and his staff were kind. Dee, who assisted me with my eyeglass purchase, was wonderful.
Nov 11, 2022
The staff was friendly and the doctor was very helpful and answered all of my questions.
Nov 9, 2022
Best most professional service I have ever received knowledgeable staff, only waited about 5 minutes.
Nov 6, 2022
My appointment with Dr Scott was at 11:00 am and I was seen right away, no waiting. The techs were friendly, and Dr Scott answered all my questions. I was helped choosing my frame which I was grateful for and checking out was fast and easy.
Nov 5, 2022
As always a great experience. Everyone is always friendly and they help out when you ask for it. Always worth the long drive, I hope y'all keep doing what you're doing :) I also love that I get to learn about how my eyes work and what causes the differences in vision.
Nov 4, 2022
Great staff and Doctor Douglas was amazing and easy to talk to.
Nov 2, 2022
Very friendly staff. Didn’t have to wait long and was completely satisfied
Nov 1, 2022
Very knowledgeable and professional staff.
Oct 31, 2022
My kids first visit and they had the best time and learned so much! So glad we found Baldwin Eye Clinic!
Oct 29, 2022
Thorough exam that I can trust..by Dr.Adcock
Oct 28, 2022
Great place for all your eye care needs!
Oct 28, 2022
It was great everyone was so nice and helpful
Oct 25, 2022
I called Friday afternoon about 2:30 with what I thought was a scratch on my eye. They got me in by 3 o’clock and shortly after that was seen by Dr. Scott. He did a full examination on me and found that I had a viral infection in my eye and I would’ve never known. I appreciate everything you did that day to make me feel comfortable from the pain I was having in my eye and for explaining everything that was going on. I’ve been going in this office on and off for about 10 years and after Friday it will be my go to place. Thank you I appreciate you
Oct 23, 2022
I Have been coming here for years Dr melisa is great the support staff Dee and Tiffany really make It go smoothly , I recommend many people to go here
Oct 22, 2022
Exceptional customer service from Dr Adcock and staff
Oct 21, 2022
I have had nothing but great experiences here. Dr. Adcock is simply wonderful, and explains everything in great detail. Everyone there is very friendly and helpful, and I've never had a problem with any pair of glasses I've bought there. Always a great visit.
Oct 21, 2022
The friendliest people I've ever met. everyone including Dr. Darren Terry and all the ladies working in the office. Great experience!
Oct 19, 2022
Very friendly and helpful staff.
Oct 18, 2022
I thought everything went well
Oct 18, 2022
Great timing..no long wait... professional and Happy employees
Oct 17, 2022
Everyone was awesome and very helpful
Oct 14, 2022
This was the best visit I have had at the eye doctor. We saw a new clinician who I originally saw on my first visit to this establishment. She took a good bit of time with me and my husband to help us understand may things with our vision.
Sep 29, 2022
I’ve had a great experience with Dr . H. She is so easy to get along with, yet very Professional. I would use her again!
Sep 26, 2022
Great experience from doctor. To friendly technician
Sep 25, 2022
Staff was very efficient and friendly. I couldn’t even get my paperwork completed before they called me back (I didn’t realize the paperwork was available online or I would have already completed it). Dr. Terry was great! Very friendly and he explained everything very well. There is a good eyeglass selection and the girls were very nice. I even made my husband an appt with Dr. Terry before I left.
Sep 24, 2022
From the moment we walked in till we were all done, everything was great; from the staff, the wait time, the doctors, everything. A+++ recommend. Thank you!!
Sep 23, 2022
Service was quick and efficient and friendly.
Sep 21, 2022
Dr. Scott is amazing! He did a great job with my contact fitting and got me the best contacts for my eyes!
Sep 15, 2022
Dr. Terry was very thorough with all the testing and explanations.
Sep 13, 2022
Dr. Scott is great and always thorough. Staff is very nice
Sep 13, 2022
Awesome care as always. I've been seeing Dr Scott at least 15 years and I am always satisfied.
Sep 9, 2022
Excellent service start to finish! I was new to the area and had to find a new provider. I was so nervous because I have a cornea defect and have special eyecare needs. The staff and Dr. Took time to listen and comfort me while us was In Tears over the change! My needs were met over and beyond! Ty
Sep 5, 2022
Five stars. My appointment was on on time. My questions were answered. Great visit.
Sep 3, 2022
Knowledgeable, kind, professional from doctors to the women who helped me pick glasses.
Sep 2, 2022
Dr. Hoercher always does a great job explaining all aspects of eye exam...very careful and caring with patient. My wife and I both see her.
Sep 2, 2022
It is always a pleasure to come to this office. With an appointment I waited 5 minutes before I was taken in and the process started. As soon as the assistant was through Dr Adcock cane in about 5 minutes later to complete the exam. This office is run very efficiently and everyone knows their job. I wish all doctors offices were run like this one.
Aug 30, 2022
So helpful and kind. Thank you so much for all of your help and time. Y’all were amazing!
Aug 29, 2022
I met with Dr. Hoercher and I really enjoy her. She walks me thru everything and I appreciate her openness. And everyone was very friendly and helpful.
Aug 29, 2022
Wonderful eye exam experience. Everyone is so friendly and helpful. Very pleasant. Dr. Hoercher is ver knowledgeable, professional, and thorough.
Aug 25, 2022
Always professional, and friendly atmosphere.
Aug 21, 2022
Great experience with the Doctor and all of the staff. This was my first visit! Dr. Hoercher was super nice and very informative. I ordered glasses and sunglasses and everyone was amazing! I highly recommend Baldwin Eye Clinic!
Aug 20, 2022
All the staff were very pleasant, helpful, and professional.
Aug 17, 2022
Love Dr Adcock and the staff. I've never had a bad experience here. I would recommend them to anyone!
Aug 17, 2022
It was a very good experience!
Aug 14, 2022
Thorough visit, same day glasses. Seriously great experience!
Aug 2, 2022
So accommodating for last-minute appointment. Superior service, by Dr. Adcock and his office. No better care anywhere.
Aug 2, 2022
My visit with Dr Adcock was very friendly and informative. He explained conditions that could occur and my new lenses have really cleared my vision. One hour service on glasses was very helpful.
Jul 23, 2022
Dr Adcock takes the time to explain what the exam reveals & the possible treatments.
Jul 16, 2022
It was a great experience. Dr. Melissa is wonderfulI
Jul 15, 2022
I definitely couldn’t see leaving an Anonymous review, I had minimal wait and the Provider whom I saw was very thorough and explained everything, there was a good selection to choose from and the opticians were wonderful
Jul 14, 2022
Courteous, efficient, patient!
Jul 12, 2022
The doctors and staff are very helpful and extremely professional.
Jul 12, 2022
Dr Scott and his team do amazing work. My prescription glasses are always perfect!!
Jul 8, 2022
They took a genuine interest in me as well as the health of my eyes
Jul 7, 2022
Just completed the aftercare with Dr. Hoercher on 7/.5/22 from having cataract surgery performed. Dr. Hoercher has been extremely supportive throughout the entire process. She was there if I had any questions or problems. The office personnel were also helpful, and great patient charisma, I want to thank the entire staff for their patience, understanding and support.
Jul 7, 2022
A great time nice worker know the business.
Jul 4, 2022
Baldwin Eye Clinic has been rock solid for years. Dr Adcock and Dr Scott are top notch.
Jul 2, 2022
Great service and staff. Have been going there for years with no complaints. All good people.
Jul 2, 2022
Always a great visit... everyone
Jul 2, 2022
The entire staff at the Baldwin Eye Clinic in Daphne are amazing. From the minute you walk in, you feel welcome and well cared for. The DR was thorough, room was very clean, I was assisted in picking out glasses, and checkout was a breeze. Great care, great staff!
Jul 1, 2022
I really left this appointment with a much clearer understanding of the situation at hand. The DR and her staff were very caring and very professional. I would definitely recommend them to any one and every one.
Jul 1, 2022
Very good visit very informative
Jun 24, 2022
Love the Docs. So friendly and warm.
Jun 22, 2022
Best experience ever! I had a wonderful visit. Such a professional setting, and excellent care from the check in to the amazing doctor, to selecting glasses. I’ll be recommending Baldwin Eye Clinic to everyone I know!
Jun 22, 2022
Dear Dr. Hoercher, A very special person, her genuine care for the patient is amazing. I have been seeing her now for three years and she always makes me feel like my situation matters, is important, and she takes the time to explain what is going on with my eyes and there overall health status. I appreciate her very much and would recommend her to everyone with eye care needs.
Jun 21, 2022
The staff at Baldwin Eye CLinic is very professionl, Dr. Hoercher is top notch and I feel confident that my eye health and the eye health of my family is very important to he and the staff. They take time and extra care of my children and they always have a great experience. On behalf of myself and my family,we would highly recomend Baldwin Eye Clinic and Dr. Hoercher.
Jun 18, 2022
Dr. Hoescher is so thorough and up to date with all new things. I could not be happier.
Jun 17, 2022
They worked me in after my glasses were broken and I was able to leave with a great set of contacts and they repaired my broken glasses that afternoon.
Jun 17, 2022
My visits are always outstanding. Everyone is very friendly and courteous!
Jun 12, 2022
Completely satisfied, from check in to check out 5 star
Jun 11, 2022
I have been using this practice for many years. They are very professional, prompt, and knowledgeable!
Jun 11, 2022
easy scheduling, communicative and thorough exam....
Jun 9, 2022
VERY FRIENDLY ATMOSPHERE, ALERT EMPLOYEES. ENJOY COMING HERE
Jun 4, 2022
Was a nice visit and very professional. People and friends were nice.
Jun 1, 2022
Fast,friendly and knowledgeable
May 28, 2022
Top notch eye care and prescription glasses.
May 27, 2022
I was told I have VSP coverage, but have a different insurance card. Hope there are no unfortunate financial surprises.
May 25, 2022
I would recommend this Office and Dr Scott
May 25, 2022
Excellent service on very short notice. I had a thorough exam and was able to get a replacement set of glasses within a few hours.
May 24, 2022
First time here and it was a great experience from start to finish. I would highly recommend.
May 20, 2022
Excellent customer service..very knowledgeable and attentive staff Iincluding Dr. Hoechner who took time to explain results of tests
May 19, 2022
Great service, friendly staff!
May 17, 2022
I like the way they greeted you and assist you what do you want for visit. Clean soroundings specially clinic room was cosy and comfortable. Staff are good and helpful.The doctor is very good he knows exactly on what is goiing on my eye sight. I highly recommend Baldwin Eye Clinic-Daphne.✅✅👍🏻
May 14, 2022
Very unprofessional, horrible experience around medical professional! And overpriced compared to others in the area, for the experience received
May 13, 2022
This business has changed for the better comparing my recemt visit to years of vsits in the past. The staff has changed and is extremely helpful and courteous. I have never had an issue with the actual Doctors' but they have managed to improve this part as well with at least one new Doctor being added to the staff recently who made me feel like they genuinely cared for my eye health. What a nice change. Whatever is going on-this place is moving in the right direction.
May 12, 2022
My whole experience - from checking in, with Tech's, with Dr. and ordering glasses and contacts was seamless. The staff was very nice and personable.
May 12, 2022
Fast Friendly and Very professional. Definitely will recommend.
Apr 30, 2022
Very timely and thorough care!
Apr 29, 2022
Overall the visit went very well. The reception area is clean and bright and I was seen on time. The staff seems efficient and the doctor was both professional, knowledgeable and personable. I am very satisfied with the care I received.
Apr 29, 2022
Everyone was nice and very helpful,place was clean and very organized. Wouuld highly recommend for everyone.
Apr 23, 2022
Entire staff is extremely helpful, friendly and knowledgeable. My entire family uses this clinic and we have always had excellent help. Even when we call with a last minute issue they are always incredibly accommodating.
Apr 20, 2022
We saw Dr Hoerscher and think she is terrific. The exam was thorough and she spent time explaining her findings and what the best course of action would be. She sent her findings on to our primary doctors so that they could watch the areas she noted.
Apr 20, 2022
Everyone was so nice, especially the two girls that helped me learn how to put in and take out my contacts :)
Apr 18, 2022
Dr Adcock is so kind and helpful.
Apr 15, 2022
I was greeted almost immediately and taken back for the preliminary work. Dr. Adcock came in right on time. We had a pleasant conversation and he got right into the exam. He explained the structures of my eye in the photo and why they were normal. I was helped quickly my the staff when I went to look at frames. Glasses were made right in the on-site lab and they were ready exactly when promised, later the same afternoon.
Apr 15, 2022
You have a lovely clinic. Everyone was professional and friendly. Dr. Adcock did a great job with his exam. Thank you to all!
Apr 15, 2022
Everyone was very friendly and professional. I loved the fact that I did not have a long wait time, from signing in to heading to the back was exceptional!!! Dr.Terry was excellent in explaining everything and made sure I understood.
Apr 15, 2022
Absolutely had the best experience Dr.Terry was great
Apr 14, 2022
Everyone is so friendly and helpful. Dr. Hoercher is so informative and takes time with her patients. So glad she is my physician.
Apr 13, 2022
The Baldwin Eye Clinic-Daphne has been an exceptional clinic from my experience. The employees are genuinely polite, competent, and quick to address the needs of their patients. The doctors have shown competency, compassion, and the willingness to explain details. An outstanding clinic for eye care. . .
Apr 13, 2022
Had a wonderful experience with Dr. Adcock and the whole staff at Baldwin Eye Clinic. The office is clean and comfortable and the staff makes you feel great. Highly recommend for all your vision needs!
Apr 12, 2022
Very good. Found a problem with my eyes that I was unaware of and made a appointment with another Doctor to follow up on it.Very good.
Apr 9, 2022
The clinic was very nice and the staff was awesome! I would highly recommend Baldwin Eye Clinic.
Apr 6, 2022
Great service friendly people excellent treatment thank you so much for your service will keep coming back
Mar 31, 2022
The staff is always truly amazing. Dr Terry was very informative and all around GREAT.
Mar 30, 2022
Very courteous staff and short wait time.
Mar 30, 2022
Great eye doctors around Daphne
Mar 30, 2022
Had to wait a half hour before being seen. When I called for an appt, I was told 8 am, got there, and they had no record of my appt. Rescheduled for 9:15, wasn't seen until 9:45.
Mar 29, 2022
Once again, quick, courteous and efficient Appointment. Dr H was very aware and helpful.
Mar 26, 2022
Once you make your appointment, you get a confirmation via text or email and then a reminder the day before your appointment.
Mar 25, 2022
I love the Dr! She is so kind.
Mar 22, 2022
Dr Hershner was awesome. She listened to me and was very in depth with my exam. Got me into the contacts that I needed
Mar 17, 2022
Dr. Melissa Hoercher and staff were phenomenal. The Dr. took the time to explain the health of my eye and prescription. The staff worked with me in helping get the best price.
Mar 16, 2022
Everyone is friendly and easy to talk to. Very thorough exams.
Mar 15, 2022
Everything was very good and all the employees were real nice
Mar 8, 2022
Excellent, Professional, Helpful and Friendly. Highly recommend
Mar 5, 2022
I have been going to Baldwin Eye Clinic for years. The staff and doctors are great. Everyone is professional and thorough. Highly recommend!
Mar 5, 2022
Easy peasy - in and out! Dr Adcock is super as an optometrist and I feel I get great, personalized, quality service every year.
Mar 2, 2022
I’ve been going to Dr. Adcock for a few years now. My appointments are always quick. I have no complaints.
Feb 26, 2022
I felt that everyone took time and showed concern with my problems I was having. When I left I felt that they showed I mattered.
Feb 25, 2022
I didn't have to wait to be seen for my appointment. Everyone was very nice. The service was great.
Feb 25, 2022
Dr.terry was such a joy and nice doctor
Feb 24, 2022
Everyone was very friendly and knowledgeable. The doctor was great. She explained my exam thoroughly which I really appreciated. I would definitely recommend this practice.
Feb 23, 2022
Always happy with Dr. Bernard & even though I live in WI I see him when we return each winter. I really trust his care.
Feb 23, 2022
Great service and doctor and staff were thorough in the exam. Little wait time
Feb 21, 2022
Dr. Terry was very thorough. Nice to see someone take the time to see exactly what the patient needed! Excellent experience
Feb 19, 2022
Appointment was in timely manner friendly nurse and doctor. Check out person was not so friendly needs improvement.
Feb 19, 2022
Great staff of professionals that always take good care of me!
Feb 18, 2022
Very knowledgeable and friendly staff. Love the Doctors.
Feb 17, 2022
Always friendly thorough examination and treatment!
Feb 16, 2022
As always Dr. Adcock filled my contact lens prescription quickly and with a lot of knowledge!
Feb 16, 2022
excellent and prompt appointment would recommend to anyone !!
Feb 4, 2022
Dr Scott is very professional. Very informative and answered all my questions. The staff are wonderful people. Kind and always has the patients best interest at heart. I really enjoy my visits at Baldwin Eye Clinic.
Feb 1, 2022
Bernard Scott is very professional as well as his office staff......listening to my issues & helping me see better. My husband & I both use him & we are very satisfied & stay as return customers. He explains to me very well how to keep my eyes healthy
Jan 31, 2022
I can't think of a change to change. Everyone was so nice and friendly. Dr. Adkins is great.
Jan 28, 2022
Dr. Adcock and staff are great ! Dr. Adcock has treated my grandmother, mother, husband and myself over the years. I would highly recommend their office. They have a great selection of eyeglass frames. Dr Adcock was actually the one that find my husband had high blood pressure. If you need to be referred to someone else he will do that.
Jan 26, 2022
Loved the eye doctor...Absolutely wonderful!
Jan 22, 2022
I really appreciate the folks at BEC-D, they are quick to take care of each and every need I have and waste zero time getting you back and seen. In this day and age attention to detail is crucial and BEC-D is all over the detail, from eye exam to double checking insurance coverage, spot on! Dr. Scott is amazing with dedication to making sure my Rx is perfect and nails it each and every time. I cannot say enough about the crew at BEC-D and their efficiency. To top all that off the office and lobby are spotless and selection of glasses is amazing. Getting fitted in new eyewear is impeccable and any adjustments needed are attended to immediately. I do not know everyone's name there, and if I did I would give a shout out to each and everyone of them, but they are all on top of their game and if you need any eye care, this is the place to go bar none! Thanks BEC-D and thank you for your excellent service!! Kirk Becker
Jan 22, 2022
Great experience every time!
Jan 19, 2022
The doctor is very thorough, and when looking at the x-rays, I am healed.
Jan 19, 2022
I appreciate Dr. Adcock and his always thorough and explanatory information. I always feel 100 percent confident that he recommends exactly what I need! Thanks Dr. Adcock!
Jan 19, 2022
Love Dr Hoercher. She has helped me so much with an eye problem. Innovative and thorough
Jan 15, 2022
Been a patient for years and they are great.
Jan 15, 2022
I appreciate the personal attention from both doctors and opticians.
Jan 10, 2022
Very happy will always be back
Jan 7, 2022
I saw Dr. Terry for a much needed eye exam. It was my first time with Dr. Terry and I highly recommend him! The exam was very thorough and he spent ample time explaining everything. We discussed contacts. The staff were very helpful teaching me how to use contacts. The front desk made sure I used my insurance correctly. Thank you all!
Jan 5, 2022
Great service and promptness on this visit for a vision check and new glasses selection
Jan 5, 2022
I always appreciate the good eye care I get with Dr Adcock and staff. They are very efficient and considerate.
Jan 5, 2022
Scheduling was slow but it was close to Christmas. Brief wait but appointment went smoothly as always. Dr Scott and staff were pleasant and thorough … as always
Jan 1, 2022
I have always had great experiences at this clinic which is the reason that I return each time. I was very impressed with my doctor as she really took the time to talk to me as a friend, not just a patient. She also explained very well exactly what she saw, what it means, and even showed me the pictures taken of my eyes. I am very happy with my exam yesterday :)
Dec 28, 2021
This was my first time visiting Baldwin Eye Clinic, and it was wonderful. Everyone there from check-in to check-out was so incredibly friendly and genuinely kind. It was much appreciated. I was able to get in quick too. Thank you!
Dec 25, 2021
I was very pleased with my appointment at Baldwin Eye clinic. The wait to see the Doctor was less than 10 minutes, exam was completed, and the Doctor explained their findings and all of my options. the entire process was 30 minutes or less.
Dec 24, 2021
The front Receptionist were all very polite, friendly and helpful. The doctor was very informative and excellent care for my eye health. I would and will recommend this location to anyone!
Dec 23, 2021
Great experience, fast and friendly service.
Dec 22, 2021
Great first appointment, Doctor and staff made me feel at ease; good atmosphere.
Dec 21, 2021
Very pleasant, great atmosphere.
Dec 21, 2021
I am pleased with staff and doctor at Baldwin. They are always friendly, helpful and professional.
Dec 18, 2021
I received a very thorough exam, with lots of explanation of the problem I am having.
Dec 18, 2021
Completely satisfied. Dr. Scott listen, very patient. Told me everything that was being done. The Staff was friendly, well informed and helpful. Very happy with all the service.
Dec 15, 2021
Love the team - they are top notch!
Dec 14, 2021
Always a great visit. Doc Scott and his team members are probably the best in lower Baldwin County Alabama. I will be referring them on a regular basis!
Dec 8, 2021
Customer Service was great and the timeliness of my reception to eye exam by the Dr., to picking out frames. I was in and out of there in literally less than 30-45mins.
Dec 8, 2021
Dr Scott was his always jovial self, though he tries so hard to hide it. I received a thorough eye exam as usual and we discussed any problems.
Dec 7, 2021
I was very pleased with my visit. I feel I was taken very good care of and everyone was very polite. Dr. Scott was thorough and very helpful.
Nov 30, 2021
Love Dr. Hoershcel. Was not happy with the nurse who helped fit my son for contacts. After trying to get my son in contacts for 45 minutes, I was continually told by the nurses I was not allowed back to check on him. When I finally said I need to see him, he had tears down his face and was very upset. And no one had even stopped to ask how he was or check with me to check on him. This has nearly ruined his experience with trying to get contacts. They also said I was not allowed to help or give advice to help him get the contacts in. It was very upsetting where in the real world at home we would always help our children. I’ve worn contacts for 25 years. We went home and he had the contacts in on the second try.
Nov 23, 2021
This is my second time at the Baldwin eye Clinic very pleased with Dr Scott. He is very personable I trust his judgement.
Nov 19, 2021
I was on time with my appointment and wore a mask. The nurse called me back shortly after I arrived and was pleasant and professional. I then saw doctor and he was thorough with examination and I commented I was pleased with surgery by Dr Turner.
Nov 12, 2021
Everyone is WONDERFUL AT Baldwin Eye Clinic. I have no complaints
Nov 5, 2021
When it comes to vision care, I wouldn't go anywhere else but Baldwin Eye Clinic. The staff is warm and welcoming, yet professional and efficient (Maggie, for example, who is always so patient when she does my glaucoma check--I'm the biggest baby when it comes to that puff of air on my eyes!). "Doctor Joe" is always fantastic, and advises me on glass-wear purchases as though I'm family. And, when it comes to checking out lenses and frames, Dee is the absolute BEST. Finally, Miss Karen at check-out is always amazing--calm and friendly no matter how busy she is.
Nov 5, 2021
The front desk staff and the doctor were very friendly and efficient.
Nov 4, 2021
I absolutely loved the service that I received. The entire staff was welcoming and friendly. Service was quick, professional, and easy.
Nov 3, 2021
I love Dr Adcock and have found him easy to understand and he listens to my concerns. He is willing to adjust things to make them better. However, his support staff at the front desk and glasses purchases and fiting leaves a lot to be desired. I have been a patient for 6 years and have not found this to change. Yesterday was my worst experience.
Nov 2, 2021
Great experience. Friendly staff. Great doctors. Very helpful in picking out glasses. Helped me to understand insurance benefits. would recommend 10/10.
Oct 27, 2021
Great service and complete checkup and glad to see everyone!!!
Oct 27, 2021
Always so friendly and prompt. Love Baldwin Eye Clinic-Daphne.
Oct 26, 2021
The Baldwin Eye Clinic is a great place and the girls at the front desks are very courteous. The girls in the back are awesome and very helpful. My main reason for coming to the Baldwin Eye Clinic was to see Dr. Melissa Hoercher. I had seen her before at two different locations and was so excited to see that I had found her again. She is terrific and I plan on using her and this clinic from here on out!
Oct 26, 2021
I appreciate Dr. Scott and his advice. Had a bit of a wait because my eyes were dilated but everyone on that staff is wonderful. Appreciate Maggie's smile and laughter and keeping track of my progress.
Oct 22, 2021
Excellent service from all the staff and especially Dr Adcock
Oct 20, 2021
Dr. Adcock was very understanding about my concerns about the diagnosis of Glaucoma . He took the time to explain what Glaucoma was & the progression of the disease.
Oct 14, 2021
Thorough and excellent care and willingness to educate patient for complete understanding of eye health even when eyes are healthy! Thank you
Oct 6, 2021
No complaints, very satisfied.
Oct 2, 2021
This was my first visit to Baldwin Eye Clinic. The staff was friendly and efficient. Dr. Adcock was very thorough and I felt confident that I was receiving excellent care.
Oct 1, 2021
The best doctor Ive ever seen, she is the best!!
Oct 1, 2021
Great staff and fast service . I will continue to purchase eye wear with these folks .
Sep 29, 2021
Great experience! Excellent customer service as well. Dr. Hoercher was personable and provided education!
Sep 25, 2021
I had a pleasant informative visit.
Sep 25, 2021
The staff and Dr. Melissa Horerscher are really good and thorough. My experience was the best I have ever had since going to eye doctors beginning in my mid 40's. Gold standard!
Sep 23, 2021
Great service and great selection
Sep 22, 2021
Great visit from walking in the door to walking out.Prompt service.All were very knowledgeable and Dr.Adcock is top notch
Sep 21, 2021
Awesome! I recommend this clinic to everybody!
Sep 19, 2021
The staff was very efficient. My appointment was on time. The testing was complete and thorough. And as usual Dr. Scott was detailed and efficient.
Sep 17, 2021
It was a good visit. She informed thoroughly on everything that was going on with my eyes. I really appreciated that!
Sep 16, 2021
I enjoy my eye appointment and the great service. Thank you.
Sep 13, 2021
I’ve been going to Baldwin Eye Clinic for several years now and I think the world of them! The office is always clean and looks great! The staff is always very friendly and helpful! I get to see Dr. Adcock and he is the best!! I highly recommend him! He’s a wonderful professional who knows and cares about what he does!! Excellent practice! This place is great!
Sep 12, 2021
Dr, Adcock and the staff at Baldwin Eye Clinic were courteous and professional throughout the entire process from the eye exam and the fitting for new glasses. They office was clean and they take customer and staff health and safety seriously. I wholeheartedly would recommend them.
Sep 9, 2021
LOVE the personalization!!! I love that Dr Hoercher explained everything to me as she was going through my eye test! She showed me the eye health, talked about next steps, talked about what's necessary for younger vs older eyes. I'm excited to go back year after year!
Sep 3, 2021
For a first time visit thought the DR was excellent extremely through and pleasant
Sep 3, 2021
I was pleasantly surprised by the wonderful service I received at the clinic. My eye doctor and her specialist were super professional and polite. My doctors has excellent bedside manner she explained in detail my results and provided a great solution for my vision. Thank you
Aug 28, 2021
Dr. Adcock is great along with the staff that works there. Highly recommended.
Aug 25, 2021
As always my visit was most pleasant and enjoyable. I really appreciate Dr. Hoercher and her thoroughness.
Aug 24, 2021
Was pleased with the services provided and also that everyone must wear a mask due to COVID-19. The office was very clean. The staff was very professional. No
Aug 24, 2021
I do not recommend. I go because of my insurance. The staff is very unfriendly and unhelpful. The office is not welcoming at all and it is painful to have to wait to see the doctor. FYI - they usually are running 30 minutes or more behind with afternoon appointments. As a patient/client, I always feel as if I am bothering them when I show up for an appointment, or I have to pay, or make a new appointment. Forget asking the staff for assistance or any questions. Questions are met with curt, condescending responses. The selection of frames is very poor and poorly stocked - even before COVID. Now it is even worse than before. Generally there is a 30 minute wait to get fitted for frames after the eye exam. I switched to contacts this last appointment. Expect to be there 2-3 hours.
Aug 24, 2021
Always thorough, professional, and friendly. Creates confidence and gratitude for great care
Aug 24, 2021
This was the most informative visit I have ever had. My doctor even took time to explain the effects of diabetes on my eyesight.
Aug 21, 2021
I have been very satisfied with Baldwin Eye Clinic. All of my needs for my eyes have been met.
Aug 19, 2021
Excellent office management and excellent Doctor care. I highly recommend.
Aug 17, 2021
Excellent service and I like to support a locally owned business.
Aug 13, 2021
If you want the best skilled and knowledgeable doctor caring fit your eyes, than Dr. Scott is who you want to see! He has solutions for problems that no other doctor even discussed with me!! I have severely dry eyes. Could not wear contacts, eyes burned and I'd tried the prescription drops. Then on my first visit with Dr. Scott he suggested "plugs". It is a MIRACLE, and the relief of amazing. I not only can wear contacts but it's improved how my eyes feel, they don't get dry anymore. He is the best!! But so is his team!! If you want the best pro in the area to fit your glasses, than come here!! Also - I can ALWAYS get designer glass frames that are one of a kind! It's so hard to choose because he has so many options!
Aug 13, 2021
Dr. Scott is always so thorough on his exam of my eyes. And I love his great selection of frames. I trust him.
Aug 13, 2021
I have been going to Dr. Scott at Baldwin Eye Clinic for years. He is very knowledgeable, professional, and genuinely concerned about my eye health. The staff are courteous and professional, as well. The folks who help with buying glasses also do a wonderful job. I would recommend this practice.
Aug 12, 2021
Great office staff and I really like Dr. Adcock. Always a great experience.
Aug 10, 2021
My visit was a true pleasure. The staff and associates are friendly, professional and and extremely helpful. I highly recommend your services!
Aug 6, 2021
All employees I dealt with were professional and helpful. Nice, prompt experience.
Aug 6, 2021
Dr Adcock is the best! He resolved the issues I was having! Great staff!
Aug 5, 2021
Great service! Great options! Friendly staff!
Aug 4, 2021
Great dr! Quick but informative and glasses the same day!!
Aug 3, 2021
My husband and I were very pleased with the visit to Baldwin Eye Care. Dr. Melissa Hoercher explained Glenn's condition in such detail and with the simplicity that we could understand. The girls upfront were so kind and helpful. Really great place to get eye care on the eastern shore. I have already recommended this clinic to two good friends.
Aug 2, 2021
Professional and confident. I have always received perfect lenses. I tried the Big Box store, saved little but all around quality was very poor, don't do it.
Jul 25, 2021
From the time I entered The BALDWIN EYE CLINIC, DAPHNE , until my departure I received nothing but courteous and polite medical service. My check-in process was handled in a very kind manner as well as the Medical Assistant who processed me in using several optical measurements and readings. Plus, the Consultation and Examination conducted by Dr. Bernard Scott that followed was professionally handled and clearly revealed the next steps that needed to be followed in order to treat my Optical Issue. A follow-up appointment was established to discuss this treatment to be followed. My processing out following the appointment was equally conducted in a courteous and professional manner by the Appointment Clerk. In summary, I left the Clinic as a well satisfied Patient.
Jul 24, 2021
Great Service!! Doctor solved all of our needs and questions
Jul 23, 2021
The best, most caring eye doctors in Baldwin County. Love them.
Jul 22, 2021
Always a great visit! Friendly, courteous and thorough.
Jul 20, 2021
Dr. Scott is fantastic. Service is very friendly and efficient. Love Love Love my new eyewear.
Jul 17, 2021
The visit was well organized!!!
Jul 16, 2021
I really enjoyed my experience and I adore Dr. Adcock. However, I believe her name is Karen-was very short and rude and I felt like an inconvenience on the phone and person. I have worked in customer service for many years and her attitude do not reflect how great the business is and Doctor Adcock.
Jul 16, 2021
Aprofessional and thorough visit!
Jul 8, 2021
I appreciate all your help.
Jul 8, 2021
Everything was very good!! Thanks
Jul 2, 2021
Everyone was super nice and professional. Not at all pushy. Great group of employees!
Jul 1, 2021
Dr. Alcock was amazing. He explained everything to me, listened to all my concerns. I highly recommend him.
Jul 1, 2021
We’ve been going here since I was little. Everyone here is patient and friendly! This place is well deserving of a 5-star rating.
Jul 1, 2021
It is a wonderful Eye Clinic. Best experience I've had in all my years. I wish there was a larger eye wear selection but the visit and experience was great.
Jul 1, 2021
everyone was helpful and friendly
Jun 26, 2021
I thoroughly enjoyed my 1st visit in the office! The doctor was nice and informative, lady that helped me pick out my frames was fun and helpful, checkout people were prompt!
Jun 24, 2021
The Staff and Doctor were all exceptionally friendly and helpful. I did not have to wait very long at all. I felt that the Technician and Doctor spent adequate time and attention.
Jun 18, 2021
I have been a patient of Dr Scott’s for many years, and he is extremely knowledgeable and clear about his findings of my condition.
Jun 17, 2021
The appointment was great and all was well! Love my doctor!
Jun 11, 2021
Annual check-up. They have handled the COVID guidelines very professionally, and responsibly. Patients move through very quickly. Pre-screening is done by competent, and professional assistants. Would highly recommend Baldwin Eye Clinic to everyone!.
Jun 8, 2021
Everyone there was prompt, efficient, and professional. Definitely recommend them.
Jun 5, 2021
I 💘 this eye clinic. The Dr. And staff are so friendly and nice. Thank you all for being there for me.
Jun 5, 2021
Made me feel comfortable and paid great attention to me during my visit. I had lots of help finding the glasses that worked for me.
Jun 4, 2021
I've been a patient at your office for about 20 years. I have always received great care from Doctor Adcock. I also remember Sylvia as well as I think Monica who worked at the office for years. Consistent employees usually mean it's a good place to work. I've always appreciated the service and knowing the people keeps me coming back.
Jun 3, 2021
Great staff and doctors. I had changed opthalmologists a few years ago thinking they were overpriced, but decided to change back. Glad I did! They have frames and lense options to fit any budget without compromising quality.
May 29, 2021
Efficient eye glass clinic and team that survived Covid. I was well pleased with the exam and service for new glasses
May 27, 2021
Excellent service. I've followed Dr Hoercher for years.
May 27, 2021
I recommend Baldwin Eye Clinic- Daphne to anyone who is looking for a good eye doctor. The service was fast and excellent.
May 25, 2021
They were great. Seems very sterile when you walk in, but the smiles and eyes warm it up real quick! Friendly staff, you get the whole shebang with this group.
May 25, 2021
Doctor Adcock had been referred to me by a good friend, and he was excellent!
May 21, 2021
I really appreciate that the doctor explained everything to us.
May 19, 2021
Great staff. Doctor was knowledgeable and did a thorough job!
May 19, 2021
Dr. Hoercher is the very best!
May 15, 2021
My family has used Baldwin Optical for 30 years, and we've always had great experiences here.
May 12, 2021
Excellent service. Dr Scott and his staff always have the patience’s best interest in mind.
May 9, 2021
I loved Dr Herschel. She took lots of time with me, seemed unhurried and was thorough. Instead of dreading my next visit, I look forward to it. I called Bay Eyes and asked them to transfer my records to y’all.
May 7, 2021
As always, Dr. Adcock is such a kind and professional doctor who really cares about his patients. It was so impressive to see how carefully and safe everyone at the Clinic made me feel. The requirement of masks and distancing was so reassuring, and I thank you for that. The staff goes our of their way to make clients feel they matter.
May 6, 2021
A great experience. Staff and Dr.s very professional and friendly.
May 6, 2021
Always pleased with Baldwin Eye. The doc's are professional, friendly and well versed in their profession.
May 5, 2021
A great experience with exam and discussion with Dr. Hester. Only thing I miss is that my classes were not cleaned as in past times.
Apr 28, 2021
My doctor was extremely knowledgeable and went the extra mile to explain in detail about a genetic marker about which I was concerned. I was very impressed.
Apr 28, 2021
The staff was very professional. Wait time was very little. Dr. Adcock was fantastic! Very thorough and not rushed at all!
Apr 27, 2021
Every thing went well Dr Adcock was very thorough as usual .
Apr 24, 2021
Excellent prompt professional service from Baldwin Eye Clinic
Apr 23, 2021
Dr. Adcock was great, and the staff was super friendly! I left feeling like I knew more about my vision because of the way they explained everything they were doing.
Apr 21, 2021
Very appreciative of thoroughness of Optometrist and her willingness to explain the science to my daughter!
Apr 20, 2021
Great people and great service.
Apr 20, 2021
The staff was very professional and courteous. The Doctor was very professional and informative 👍👍
Apr 20, 2021
It has been a long while since I felt like a care provider of any kind really took the time to assess and work with me as a patient. These days most providers are so overworked the patient feels run through at the speed of light. Dr. Scott was so kind and attentive in working toward a solution for each of my current vision issues, and spent the time to really get to the core of the problem. I left with corrected vision, no more dry eye problems, and answers to all of my questions. Thank you! Thank you for the wonderful service by all of the staff members! You are all wonderful to work with.
Apr 15, 2021
Thanks for your good work. Just wish I could get cataract appointment sooner so surgery can be sooner. Appreciate the time Doctor Scott put in with me. Excellent Doctor.
Apr 13, 2021
I needed new glasses Bad!!!I called Friday morning after getting back off the road. I called for afternoon work in app. nothing! I called back to see if I could bring in a Prescription from another doctor. Donna said they had a 10:30am app. I had to rush but I made it. Thanks to Donna for getting me the app. and the young lady that checked me out before seeing the doctor ( she claims she’s not that young!😂) Lastly but least by a long shot! Thanks to the doctor (The redhead) Sorry I can’t remember names very well. She worked with me to make sure I had the right prescription. Overall a great experience!
Apr 11, 2021
This was my first visit to Baldwin Eye Clinic. Other than having to wait a little over 40 min to be seen, once I was in the room the Doctor came right into the room to see me. She was very thorough and took her time to explain things to me. I was very pleased with my visit.
Apr 9, 2021
When I walked in, the staff was super friendly, and was very helpful in the quick and easy paperwork process. I met with Dr. Hoercher, who was very friendly and helpful with the concerns that I had. I Would highly recommend Baldwin Eye Clinic-Daphne, and Dr. Hoercher, herself! Altogether, a quick and easy process.
Apr 8, 2021
Very professional, and friendly.
Apr 8, 2021
Its a always a pleasure to see Dr Adcock and the young Lady that help me find and pick out new glasses was outstanding, professional and a joy...wish I could remember her name!]
Apr 7, 2021
The doctor explained things so well and was so thorough with the exam. The staff is polite and very helpful. Highly recommend.
Apr 6, 2021
Dr. Scott and his team are awesome! They are very knowledgeable and proactive with patients.
Apr 1, 2021
The service was exceptional. Dr. Adcock was friendly, and knowledgeable. I will be returning to the Daphne office.
Mar 31, 2021
Excellent marks all around
Mar 28, 2021
I really like the doctor. She knows her stuff. The staff was very friendly.
Mar 25, 2021
I love this Baldwin Eye Clinic- Daphne I used another vision place in Mobile for the last 2 years and it has been a complete waste of my time and money. The prescriptions were never correct and I have suffered my last day. I will stay with Dr. Adcock.
Mar 25, 2021
Great as always, it’s always a pleasure
Mar 24, 2021
I live out of state but continue to see Dr. Scott! Great Eye Doctor!
Mar 23, 2021
My visit was very nice. Everyone was very helpful and kind. I will definitely recommend you. My entire family comes to y’all for eye exams.
Mar 23, 2021
Dr. Adcock was great as usual. Very caring and passionate about caring for others. Dr. Adcock's recommendation for me was to transition from my current prescription to a progressive prescription. At first I did not want to consider due to cost, but then recognized he was probably right. As I worked with the Sales Rep in selecting a new frame, it was quickly recognizable that my money was not needed nor was I welcome. The experience quickly went from a positive to a negative so I left prior to any opportunity for escalation or drama. I'm undecided on whether or not I will return to Baldwin Eye Clinic because I believe Dr. Adcock cares about the health and well-being of my eye sight, but the sales experience was horrific. My daughter also uses Baldwin Eye Clinic and I'm undecided as to whether I will permit her to return. We are in the hospitality business (WindCreek Hospitality) and that was one of the worst customer service experiences I've been a direct participant to. There was no evidence or indication that the value of my sale, or the medical need for my new prescription, was of value to the Sales Rep at all. It appeared as if me being there was a discomfort to her priority or agenda. I was very displeased with the closure of my visit, and undecided on whether or not I will return.
Mar 19, 2021
I enjoy going to your clinic.
Mar 17, 2021
I always have a good experience here. Everyone is friendly and helpful, and I truly appreciated the covid precautions. I loved picking out my new glasses - a process I'm always nervous about, but it was easy with the help of the staff. :)
Mar 10, 2021
Pleasant first experience. Dr Adcock and staff were great.
Mar 9, 2021
Dr. Hersher is the best. Awesome. Very helpful. Great customer service.
Mar 9, 2021
Excellent service in helping me in selecting my new glasses, Everyone was very nice while I was there
Mar 6, 2021
Dr Adcock is always teaching me about my eye health and takes a real interest in what my retina specialist has to say about my eyes. The lady who helped me get my prescription was very courteous and so nice to me. I love this office. That’s why I’ve been coming here for over 25 years
Mar 5, 2021
We have been seeing Dr. Joe Adcock at Baldwin Eye Clinic for many years. He is the best...always kind + gentle, and takes the time to listen to our needs and address them in the best way! Appreciate him so much!!!
Mar 2, 2021
Everyone was great and very friendly dr was great
Feb 28, 2021
Very informative and fun techs
Feb 27, 2021
Everyone was very pleasant to talk to. Because of COVID, the process too considerably longer than usual, but was well organized.
Feb 27, 2021
Everyone is always so nice and professional. Have recommended my Dr Hoercher to my friends and one has already made an appointment
Feb 26, 2021
Offered clear review of my vision problems and possible causes as well as next steps to take.
Feb 25, 2021
Baldwin Eye Clinic is the best! I see Dr Joe Adcock. He and his staff are very efficient and provide excellent eye service. They do this while, at the same time, making me feel like family. Heidi helps me select my frames. She has worked there forever and, like the others, is very efficient. I highly recommend Baldwin Eye Clinic for your optical needs!
Feb 24, 2021
I have always been seen in a timely manner and Dr Scott has always taken time to explain what he is doing and why. He never made me feel like he was in a hurry to get to his next patient. Thank you Dr Scott.
Feb 19, 2021
My daughter’s appointment was with Dr Adcock who was amazing as always. My sons though who I did not get a survey is who I want to do this survey on. Dr Hershner not Dr Adcock.
Feb 17, 2021
I was very happy with Dr. Adcock's analysis of my present condition.
Feb 13, 2021
Doctor was very professional. The staff seem to be so putout that I was a paying customer that appeared to be a bother to their work day. Product choice was not large but had variety.
Feb 12, 2021
Another great appointment with fabulous medical care from Dr. Scott. Front desk staff are so helpful!! Many thanks for also having FABULOUS collection of fancy frames to choose from every year!!
Feb 11, 2021
I've been going to Baldwin Eye Clinic for years. Dr. Scott has helped me so much to alleviate my dry eye issues. He is great - knowledgeable, kind, and thorough. I'm glad to have found him. My experiences with the staff at Baldwin Eye Clinic have all been positive. The folks there are always glad to adjust my glasses when I come in. The ladies at the desk are friendly and efficient. I really appreciate the staff that have helped me pick out glasses - I have no natural instinct for the most appropriate ones for me. They have gladly shown me frames that will compliment my face shape and coloring. I have never been disappointed when choosing from the frames they selected for me.
Feb 6, 2021
Always happy with services by everyone, front Desk, Drs, vision associates and insurance. Friendly and helpful.
Feb 6, 2021
Not the friendliest staff I’ve ever encountered.
Feb 1, 2021
I couldn’t have asked for better treatment by everyone I came in contact with.
Jan 30, 2021
Very professional in all manners. They lady in the optical place was absolutely wonderful and knew her profession very well. She made suggestions and kept us informed of what it would cost. Great people!! I will hopefully be back.
Jan 30, 2021
Love Dr. Hoercher and the optical department. she really explains how the eye works and how glasses and contacts work to correct my vision.
Jan 27, 2021
Strict adherence to COVID-19 procedures. Always friendly and very thorough.
Jan 26, 2021
Very fast, friendly, great selection of frames!
Jan 22, 2021
Thank you for the positive Experience
Jan 22, 2021
The staff and Doctors at Baldwin Eye Clinic were fantastic. My son (Contact lenses) and I (Glasses) were in and out in an hour. Everyone was friendly and helpful. I couldn't ask for a better experience.
Jan 19, 2021
Dr.Scott is fantastic. Very friendly staff as well.
Jan 14, 2021
I always have a good experience with Baldwin Eye Care. Very courteous and professional. Staff is awesome.
Jan 12, 2021
Awesome, Love it. Been going here for years, and won’t go anywhere else, the prices, selection and staff are the best there is.
Jan 8, 2021
Highly professional bunch who practice exceptional Covid protocols.
Jan 7, 2021
Love Baldwin Eye Clinic and Dr. Adcock, have been going to them for many years.
Jan 6, 2021
Dr. Scott is extremely talented and knowledgeable about vision and problems with eyes as we age. He has state of the art technology to assess vision and eye problems. He has diagnosed issues and solutions with my disabled son and with me. He deserves the highest praise!! He fixed an issue with my eyes that has plagued me for over two decades and prevented me from wearing contacts. His team that measures and assists with glasses are fabulous. Especially Heidi! And his front desk team are helpful, courteous and fun. AND best selection of frames I have EVER seen - every year I'm amazed at the number of designer frames he has!!
Jan 6, 2021
I have the best experience every time I have an appointment! The doctor & staff are phenomenal and so helpful!
Jan 5, 2021
Doctor was great. Heidi was great. Girl that greeted me was great and cute. Girls behind plexiglass that bill you and check your insurance etc. need a vacation or patience class. Don’t ask for a review if if you don’t want it.
Jan 5, 2021
Great visit. Dr. Hirscher very thorough, patient.
Dec 31, 2020
Staff and Doctors are amazing!
Dec 23, 2020
From the moment I walked in the door, the staff was very friendly and accommodating. Dr. Hoercher was very thorough during my eye exam, spending time to explain and discuss any issue/questions I had. The optical assistant who helped me post exam was very helpful in selecting what I needed.
Dec 22, 2020
Dr. Hoercher was by far the most informative Optometrist doctor that I have ever encountered. The patient care was excellent! All staff members were awesome!! I give them 5+ Stars. They all went above and beyond!!
Dec 17, 2020
My wife and I was so pleased to have such a thorough and thoughtful Dr. Dr Brooks is a joy and very helpful.
Dec 17, 2020
Efficient, thorough, and friendly providers
Dec 13, 2020
My experience at Baldwin Eye Clinic was exceptional! First, the ladies at the front counter were warm and welcoming yet professional. Then Maggie provided a thorough assessment of my vision--and the glaucoma (puff of air) check has always been my Achilles Heel, but she breezed me through it. Dr. Joe was amazing; he acted as though I was his only patient for the entire day. Finally, Dee and Heidi were wonderful at making sure I knew what all my options are concerning purchasing prescription readers. I am a FAN!
Dec 13, 2020
My cornea was scratched during surgery (I had not touched or removed the plastic covering from my eye) it was excruciating for the rest of that day and all night. I called dr on call (dr wilder) he said I could put cold compresses on top of eye and use drops that I had bought for post op use. I did this,, that gave minor, very short lasting relief. A scratched cornea is a very preventable occurrence. I’m considering whether or not to have second surgery there. I would like for someone with Dr Zlotys office to please respond to this. Dianne Jones
Dec 12, 2020
Staff are always friendly and helpful. I’ve always been pleased with the experience and service at Baldwin Eye Clinic
Dec 5, 2020
I had a great visit to Baldwin Eye Clinic in Daphne, AL! It was my first ever eye appointment, I was taken great care of and the team explained each step along the way. I enjoyed meeting Dr. Adcock, what a genuine and pleasant physician. He really enjoys his work and made me feel valued as a customer.
Dec 4, 2020
I’m 61 years old and Dr Hoercher is the best doctor I have ever interacted with for any medical reason in my entire life. She took the time to explain everything about my recent type 2 diabetes diagnoses and the processes at the cellular and vascular level that are occurring in my body. She not only described this information in a way that resonated with me (educated in human biology), but also used back yard analogies that anyone could understand. Wow. Perfection? Yes.
Nov 25, 2020
Friendly, helpful staff. Enjoyable experience overall! Highly recommended.
Nov 20, 2020
Doctor didn’t give me attention and didn’t explain to me what is going on with my eyes. I asked many time about the skin inside the eyes. He didn’t have a good answer. I told him I’m seeing some small balls floating but he didn’t give me attention. And I was told in Kansas if I ever see it I supposed to tell the doctor. I’m going to look for another doctor. Than I went see if I find a pretty frame to make new glasses, the attendant was in a hurry. She didn’t help me at all. So I didn’t make my glasses there. I will go to Pensacola like I did last year.
Nov 19, 2020
Dr Adcock is an excellent optical professional and communicator. He has been providing accurate prescriptions to me for decades. The frame side of Baldwin Optical ordered me the exact frames I wanted when they did not have them in stock. Very professional all around.
Nov 16, 2020
Always love the professional & personal care they give. Been going for years, even after moving out of the county I keep coming back!!!
Nov 15, 2020
Everyone was very nice. So glad we found out that Dr Melissa Hoercher was there. Did not take long to get an appointment and did not have to wait long at my appointment.
Nov 14, 2020
Very quick, professional and courteous. Thanks!
Nov 14, 2020
Baldwin Eye Clinic in Daphne is where we take our 8 year old twin boys. They never complain when going to their eye Dr. Appointment because the staff there are some wonderful and my boys feel coomfortable getting their exams.
Nov 14, 2020
Everyone was very professional and helpful. I was having a problem with my eye and was granted an appointment on short notice.
Nov 12, 2020
Y’all broke my frame taking out my lense and I had to pay for new frames. UNFAIR 😎
Nov 11, 2020
I am always pleased with the care I receive.
Nov 6, 2020
fabulous, and very dilgent helpinfinding lensessimilar to mine in my frames.friendy and very accomadating. Blessings to uou all. Barb.
Nov 5, 2020
My appointment was great! I love Dr. Scott! He's been my doctor since a was a little girl and he's still awesome!
Oct 30, 2020
Excellent service! I'm thankful to have providers/staff who are knowledgeable and competent.
Oct 30, 2020
Dr Scott and his staff are awesome! The office is always super clean and they always have a great selection! Wait time is always short.
Oct 27, 2020
I love the appointment reminder by phone and text. You will not forget you have an appointment but you will not feel harassed. They give you enough time to reschedule as needed also.
Oct 27, 2020
The staff was very professional. Every thing was neat and clean. Service was quick and to the point. Glad I chose that office.
Oct 22, 2020
I love Baldwin Eye Clinic - it’s the kind of practice that is so hard to find, with both a great doctor and great staff. I see Dr. Scott and he specializes in an eye condition that I have. He is so thorough and kind, and he definitely remembers me and all of my issues, which cover years of treatment. I recently had to come in with no notice and the staff worked me in within hours of my phone call. I should also mention the people who take care of eyeglasses. When I bought my last pair, the lady who helped me told me about a lighter, thinner lens that I could get. These lenses have been amazing! I don’t push my glasses up all the time anymore because they are so much lighter and stay put. I highly recommend this practice!
Oct 22, 2020
As usual I was greeted by all that were involved with my eye exams. It was a pleasant visit and all were pleasant and helpful with all the exams
Oct 21, 2020
Waiting for over 40 minutes even had an appointment -
Oct 13, 2020
Great experience. Expert knowledge. Friendly staff.
Oct 13, 2020
Everything was fantastic did not have any problems at all
Oct 13, 2020
Service was outstanding from the time of entering the facility until the time I left. We were welcomed by the intake staff in a friendly manner and were treated wonderful by other staff in the facility. Dr. H was wonderful as usual, examination was very thorough. Dr H was very concerned about my eye care. I would recommend anyone other.
Oct 13, 2020
Dr. Bernie is always top notch. The glasses fitter was very nice.
Oct 13, 2020
Absolutely love Dr. Hoercher
Sep 24, 2020
Dr Hoercher is the absolute BEST!!
Sep 22, 2020
As always a great service from Dr.Adcock and all the staff
Sep 20, 2020
The best eye doctor I’ve ever been with she took the time to explain everything she’s caring and a true professional. The staff was very customer service focused.
Sep 20, 2020
Excellent care and attention. Very professional staff and Dr’s. I would recommend them to ey.
Sep 18, 2020
As always, all staff were friendly and helpful. Service was excellent and timely and Dr Adcock was his usual helpful and friendly self with great explanations of the eye exam results.
Aug 31, 2020
Dr Hoercher provide excellent professional service and counsel. She adequately takes whatever time is necessary to explain what is going on with your vision and makes the patient feel fully informed and appreciative. She genuinely cares for every patient, which in today's world is truly hard to find. I would highly recommend Dr Hoercher.
Aug 28, 2020
I arrived 30 min early, to make sure to have time to complete any updates and also to be seen earlier if possible. I was put in a room at my appt time and then the ‘helper’ said she would put me in a room once one was cleaned and available. At least 15-25 minutes passed and no one came back. I opened and the door and said hello and the doctor came in from being with another patient. Apparently the ‘helper’ had gone to lunch and had not followed up with anyone. AFter finding out a room wa clean the doctor put me in a room and went back and forth between me and the other patient. It was very disjointed and by that time I was very anxious about there the of time it was taking. She had me go out and look at glasses after I mentioned I was going to purchase new ones and talk to the front counter about pricing for contacts. I was not finished with glasses when another ‘helper’ came to get me so the doctor could finish the exam after my eyes had been dilated and talked about the results. I went back out to the glasses lady and finished up and was told to talk to the lady at the counter. I did not know that you had to stand or sit in a chair and wait before going to the counter. I finally left after being there over 2 1/2 hours. I did buy glasses and will order contacts soon. Please note, I’ve been coming there from over 10 years.
Aug 27, 2020
Very pleased with my visit to Baldwin Eye Clinic Daphne. Considering all the changes with COVID-19, all the required precautions were in place! Staff was pleasant and enjoyed meeting everyone! Thanks!
Aug 22, 2020
Great service & very pleasant!
Aug 20, 2020
I would have appreciated it if the person who checked us in would’ve let me know that my BCBS insurance doesn’t cover for my kids’ exams. Why did she even bother to ask for my insurance card, but didn’t say anything when she handed the card back to me? She didn’t mention anything until I questioned them Why the price was so high for just my 8 year old’s exam and glasses alone ($640). And that’s when they said I don’t have insurance. These ladies need to be more helpful and professional with their jobs. I felt very uneasy every time I was there, and the reason why I came back was because the doctor there was amazing, but unfortunately he’s no longer there. This will be our last time at this establishment. Very disappointed.
Aug 18, 2020
High pressure to buy glasses, based on eye chart performance only. Then eyes dilated and cursory exam. First experience with Optometrist vs Ophthalmologist. I don't feel it was a very thorough exam, and didn't like the pressure to buy glasses that I really didn't want, but did end up buying a pair of sunnies that I was going to buy anyway.
Aug 15, 2020
My Visit to the clinic was stellar the new associate DEE took wonderful care of me as well as the doctor. The sales staff on the floor was very helpful with me selecting frames and the receptionist were very knowledgeable and explained my benefits in detail to me.
Aug 13, 2020
Everytime I go into to Baldwin Eye Clinic Daphne I am impressed with the Doctors and Staff. They are always friendly and willing to spend time making sure all your questions and concerns are answered. They always seem to have an attitude that you are the like family and they only recommend what will be good for you. No pressure!!
Aug 7, 2020
This was a first visit to this clinic. I was very impressed with the entire clinic from check in thru Dr. visit and then in selection of glasses. I was amazed at how quickly they were able to make these new glasses in house.
Aug 6, 2020
Dr. Adcock and his staff are absolutely the best. After 40 years of working with him, my opinion has never changed.
Aug 6, 2020
Great service and satisfied customer!
Aug 1, 2020
Everyone was thorough, helpful and friendly. Didn’t have to wait long to be seen by doctor.
Jul 30, 2020
Service was outstanding in such trying times. Procedures for customer and employee safety were very good.
Jul 30, 2020
I'm lucky to have found such a great eye clinic with helpful staff. While experiencing eye problems, I was looking for a clinic that had a OD or other qualified medical personnel. The Baldwin Eye Clinic-Daphne was able to give me an immediate appointment with Dr. Scott, who immediately discovered the medical problem and took corrective action. The staff was very friendly and professional and the office state-of-the art. I'm very pleased with this business. . .
Jul 30, 2020
A;ll the staff were very friendly, and helpful, and full instructions were given, because of the Corona Virus.. I was helped and completely satisfied with her attitude and her friendliness.
Jul 29, 2020
Great service and very nice people!!!
Jul 29, 2020
Great visit. Smooth as silk. Helpful, knowledgeable people.
Jul 29, 2020
Doctor and staff very pleasant and accommodating
Jul 29, 2020
Great all the round Clinic!!!!!
Jun 15, 2020
Best eye exam experience I've had in a while. Dr. Adcock did a wonderful job of explaining what was happening with my eyes due to aging. He talked with me - not at me, and I left the exam feeling better about the changes I was experiencing.
Jun 13, 2020
The doctors and team members at Baldwin Eye Clinic are always thorough, friendly, efficient and professional. I’ve used this group for over 20 years and highly recommend them for all your vision needs.
Jun 12, 2020
Visit went smooth and easy. Dr Hoersher is great. Learned more from her than all the others visited combined over the years. Thanks Bruce
Jun 7, 2020
The most amazing eye clinic I have found to help with all your eye needs!
Jun 7, 2020
We always enjoy our son Joshua's appointment. The staff is so friendly and helpful.
Jun 6, 2020
Very thorough and quick. The eye specialist explained what was going on in my eye, showing me a model of the eye. I felt confident with my vision and choice of eyewear upon leaving.
Jun 5, 2020
I give my time with Doctor and staff a 4
Jun 4, 2020
Everyone at the clinic was professional and charming. I appreciated their helpfulness.
Jun 3, 2020
I was very pleased with my visit and dr Scott did a thorough eye exam and was very professional and caring in getting me the help I need. Thank you again for all that you do
Jun 2, 2020
On time and a pleasant experience
May 30, 2020
I love Baldwin eye clinic they are the best.
May 27, 2020
Great service and a friendly staff. My appointment was during the covid virus and they followed all precautions to make it safe.
May 20, 2020
The staff did a great job, protecting me from Covid 19. Allowing one patient at a time inside.
May 13, 2020
Fast, friendly and affordable
Mar 19, 2020
GAVE ONE STAR BECAUSE THERE IS NO ZERO STAR. The experience with the Doctor was great, The procedures for ordering the glasses and the frames became an event that I will not forget, While dealing with the representative and piciking the frames for my lens, the dollars seemed to increase with each word spoken to me. At the end of the ordering process I was quoted a price then went to pay, I wrote a check asked for an invoice number for the notation on the check. Received a reciept then left. Later on the same day I received a call saying I would have to pay an additional 130+ dollars because of the lens materials they had chosen. I called and confirmed that I had not specified any up grades and the materials to be used was their decision was more expensive. I had no idea that would be held responsible for their choice of materials.as well the results of their insurance payments auditor.On March 18 I was informed they were not going to have my glasses made and they were refuding my payment. POOR
Mar 18, 2020
Great experience with my eye problems. Dr. Hoercher was kind, polite and answered all of my questions completely and in a way I could understand.
Mar 16, 2020
Always, professional and courteous. Im a satisfied customer each year.
Mar 12, 2020
I had a great experience and was very impressed with Dr. Adcock, all the staff and the office as a whole. They have a wide selection of frame choices and with the onsite lab, you get your completed glasses within an hour or so.
Mar 11, 2020
Dr Addcock and his staff were very helpful and made me feel right at home.
Mar 10, 2020
The staff at the front was very kind and greeted us with smiles. My wife loved her visit here. We both felt great working with Dr Hersher and her team as they were thorough and took time to explain everything to us. We didn't feel like just another number/patient here. The experience was great and we look forward to working with everyone at Baldwin Eye Clinic in the future.
Mar 10, 2020
The best eye exam experience I have ever had. I will definitely make this my one and only I exam place to go and will highly recommend Daphne Eye Clinic
Mar 10, 2020
Love love love.. extremely satisfied with their entire team..
Mar 4, 2020
My appointments were terrific and very informative. All my questions were answered and any uneasiness was put to rest.
Mar 1, 2020
Dr. Adcock is so amazing! He is easy to talk to. He cares about his patients and spends quality time with them. He does not get in a rush he will stay with you and answer all questions. Excellent!!
Feb 29, 2020
Have been a customer for I think 7 years plus. Dr. Adcock always great and staff as well. I don't expect 2 pair for $79 or Walmart prices but paying $231.04 even when insurance covered my frames I think your prices are too high. Talked to a friend who got an exam and got prescription filled at Walmart with frames for substantially less.Thanks.
Feb 27, 2020
Great service! Got my glasses the next day. Eye exam was thorough, and wait time was minimal.
Feb 26, 2020
I was totally impressed by the level of professionalism. It was clean, efficient, expedite, and all staff was polite and caring. Dr. Turner was great, as was the anesthesia doctor. Highly recommend.
Feb 22, 2020
Great doctor, fantastic experience. Everyone at the office was very friendly and helpful. I will definitely be back.
Feb 21, 2020
Best eye doctor I’ve ever had. Dr. Scott is very personable and thorough. Actually enjoy going to see him and the nice staff.
Feb 20, 2020
My appointment was so informative! I have never had my astigmatism explained so well and the eye health exam was worth the extra $29. Dr. Hoercher was amazing!
Feb 19, 2020
Dr Scott are very personable and do a great job.
Feb 18, 2020
I have been trying for years with different eye doctors in our area to get contacts that worked with my extreme astigmatism. Finally, Dr Hirscher got it right. Thanks for the extra effort!
Feb 17, 2020
Great service and a friendly staff!
Feb 17, 2020
friendly staff and great doctor who took her time when she saw me and explained how the eye works and what she saw during my eye exam.
Feb 16, 2020
Staff was pleasant however, I waited 45 minutes for my appointment. No one acknowledged that my time is valuable, I also thought the $29 for the “special test was not justified .
Feb 14, 2020
Staff and doctor were so sweet and so quick with service!
Feb 12, 2020
Dr. Adcock and his staff is great. I’ve been going to him since 2005. He treated my grandmother, mother, brother and of course me. This visit was for contacts and glasses . I didn’t realize the difference new glasses would make. Dr. Adcock got the prescription prefect, and the frames were just what I wanted the staff did a great job of helping me as always!
Feb 12, 2020
My appointment was with Dr. Hoercher and she was great. She made me very comfortable throughout the examination and answered all my questions on a level that I could understand. I would definitely recommend her and Baldwin EyeI clinic to anyone.
Feb 11, 2020
Great service and selection of eye wear.
Feb 8, 2020
Great to have kid friendly exam. At first I was afraid, but soon found there wasn't anything to be scared of. Thanks for making feel at ease.
Feb 7, 2020
Great staff friendly and knowledgeable. Made the whole experience pleasant and painless.
Feb 6, 2020
Everything was great. Courteous, and professional!
Feb 5, 2020
I am very pleased with my new glasses. The optician who helped me with lenses and frames was most helpful and friendly.
Feb 4, 2020
I had a wonderful experience at Baldwin Eye Clinic. Dr. Hoercher was thorough and explained everything she was looking at and why. She educated me on the health of my eyes... (Did you know cataracts comes from years in the sunshine?). Me neither!!! And if you want the perfect pair of glasses that look great on you, ask for Monica! She’s terrific and will help you look your best! Choose Baldwin Eye Clinin and Dr. Hoercher with confidence!
Feb 2, 2020
Appointment was on time. Very courteous & professional staff!
Jan 30, 2020
Staff is friendly and efficient. Never a long wait.
Jan 25, 2020
The staff and doctors are wonderful
Jan 24, 2020
I always enjoy going in for my annual checkup. The Staff is excellent and Dr. Adcock does an excellent job explaining the various tests and eye conditions. There is no push to make you buy glasses if you don't need to change them.
Jan 21, 2020
Person helping with frame choices was very pushy.
Jan 17, 2020
Staff is amazingly friendly and helpful. The Dr. there are extremely thorough and explain everything.
Jan 17, 2020
This was my first visit at Baldwin Eye Clinic. The doctor was exceptional. She took the time to explain things and listened to what I had to say. The girls at the front counter were a little different though. It seemed that they weren't as polite and were somewhat short and trite. Somehow I got out of the rotation and had to wait quite some time as others who came in after me were serviced first. Also, I felt that the available selection of glasses was limited, at least the men's choices were.
Jan 13, 2020
Love our new eye doctor. Everyone was polite and helpful.
Jan 9, 2020
Had a little accident over the weekend. Called the Daphne Baldwin Eye Clinic Monday morning and they worked me right in. Dr. Scott made a thorough inspection, quickly relieved the discomfort substantially and patched me up. Thank you so much for working me in so quickly and for Dr. Scott being so thorough..
Jan 7, 2020
I was very impressed with DR. Melissa Hoercher on my recent eye evaluation. She took her time with me explaining everything easily for me to understand in our discussion and exam. I would like to see her for my eye exams in the future and have already recommended her to 2 coworkers at Mobile Infirmary.
Dec 29, 2019
Quick, easy, and very professional! The office staff was so pleasant and helpful. Very clean!
Dec 25, 2019
Best visit ever! I tried to get an opthomologist to help me for months to NO avail. On the right path with the great eye doctors at Baldwin Eye Linux who take so much time! Thanks for this!
Dec 11, 2019
We had a great first time experience!
Dec 6, 2019
We had a wonderful experience!
Dec 6, 2019
Had an appointment made for 0930. Showed up 15 minutes early. Did not get back to see the doctor until approximately 1030. Just fed up with making appointments and the business doesn’t hold up on their end.
Nov 27, 2019
Always prompt, efficient, and friendly.
Nov 27, 2019
Nice clean spacious entry way. Very little wait time Great exam and in out within an the hour.
Nov 21, 2019
Doctor and support staff great!
Nov 19, 2019
Everything very professional from start to finish.
Nov 19, 2019
Dr Scott is the best.. his nurses and office staff is great.. he has taken all the time I need to help work out my best solution to my problem!! Thank you all
Nov 16, 2019
Dr Adcock is the best ! Great bedside, excellent patient care and easy to talk to. Will always go back !
Nov 15, 2019
Very busy office, with nice people, good doctors and technicians that explain everything but run late on appointments.
Nov 12, 2019
Very thorough visit. Thanks!
Nov 10, 2019
Everything was smooth and went great!!! Had a lot of help picking out frames.
Nov 6, 2019
Very pleased with the care I received.
Nov 6, 2019
I’ve been a patient of Baldwin Eye Clinic for over 30 years & continue to be pleased with their services.
Nov 5, 2019
Always enjoy my visits to Dr Adcock. I never have to wait long and he spends a lot time with me. He is very patient and non-aggressive on sales.
Nov 2, 2019
Front desk ladies make this place
Oct 28, 2019