BALDWIN EYE CLINIC- Daphne
Dr. Bernard Scott
805
Reviews
I was told I have VSP coverage, but have a different insurance card. Hope there are no unfortunate financial surprises.
May 25, 2022
I would recommend this Office and Dr Scott
May 25, 2022
Excellent service on very short notice. I had a thorough exam and was able to get a replacement set of glasses within a few hours.
May 24, 2022
First time here and it was a great experience from start to finish. I would highly recommend.
May 20, 2022
Excellent customer service..very knowledgeable and attentive staff Iincluding Dr. Hoechner who took time to explain results of tests
May 19, 2022
Great service, friendly staff!
May 17, 2022
I like the way they greeted you and assist you what do you want for visit. Clean soroundings specially clinic room was cosy and comfortable. Staff are good and helpful.The doctor is very good he knows exactly on what is goiing on my eye sight. I highly recommend Baldwin Eye Clinic-Daphne.✅✅👍🏻
May 14, 2022
Very unprofessional, horrible experience around medical professional! And overpriced compared to others in the area, for the experience received
May 13, 2022
This business has changed for the better comparing my recemt visit to years of vsits in the past. The staff has changed and is extremely helpful and courteous. I have never had an issue with the actual Doctors' but they have managed to improve this part as well with at least one new Doctor being added to the staff recently who made me feel like they genuinely cared for my eye health. What a nice change. Whatever is going on-this place is moving in the right direction.
May 12, 2022
My whole experience - from checking in, with Tech's, with Dr. and ordering glasses and contacts was seamless. The staff was very nice and personable.
May 12, 2022
Fast Friendly and Very professional. Definitely will recommend.
Apr 30, 2022
Very timely and thorough care!
Apr 29, 2022
Overall the visit went very well. The reception area is clean and bright and I was seen on time. The staff seems efficient and the doctor was both professional, knowledgeable and personable. I am very satisfied with the care I received.
Apr 29, 2022
Everyone was nice and very helpful,place was clean and very organized. Wouuld highly recommend for everyone.
Apr 23, 2022
Entire staff is extremely helpful, friendly and knowledgeable. My entire family uses this clinic and we have always had excellent help. Even when we call with a last minute issue they are always incredibly accommodating.
Apr 20, 2022
We saw Dr Hoerscher and think she is terrific. The exam was thorough and she spent time explaining her findings and what the best course of action would be. She sent her findings on to our primary doctors so that they could watch the areas she noted.
Apr 20, 2022
Everyone was so nice, especially the two girls that helped me learn how to put in and take out my contacts :)
Apr 18, 2022
Dr Adcock is so kind and helpful.
Apr 15, 2022
I was greeted almost immediately and taken back for the preliminary work. Dr. Adcock came in right on time. We had a pleasant conversation and he got right into the exam. He explained the structures of my eye in the photo and why they were normal. I was helped quickly my the staff when I went to look at frames. Glasses were made right in the on-site lab and they were ready exactly when promised, later the same afternoon.
Apr 15, 2022
You have a lovely clinic. Everyone was professional and friendly. Dr. Adcock did a great job with his exam. Thank you to all!
Apr 15, 2022
Everyone was very friendly and professional. I loved the fact that I did not have a long wait time, from signing in to heading to the back was exceptional!!! Dr.Terry was excellent in explaining everything and made sure I understood.
Apr 15, 2022
Absolutely had the best experience Dr.Terry was great
Apr 14, 2022
Everyone is so friendly and helpful. Dr. Hoercher is so informative and takes time with her patients. So glad she is my physician.
Apr 13, 2022
The Baldwin Eye Clinic-Daphne has been an exceptional clinic from my experience. The employees are genuinely polite, competent, and quick to address the needs of their patients. The doctors have shown competency, compassion, and the willingness to explain details. An outstanding clinic for eye care. . .
Apr 13, 2022
Had a wonderful experience with Dr. Adcock and the whole staff at Baldwin Eye Clinic. The office is clean and comfortable and the staff makes you feel great. Highly recommend for all your vision needs!
Apr 12, 2022
Very good. Found a problem with my eyes that I was unaware of and made a appointment with another Doctor to follow up on it.Very good.
Apr 9, 2022
The clinic was very nice and the staff was awesome! I would highly recommend Baldwin Eye Clinic.
Apr 6, 2022
Great service friendly people excellent treatment thank you so much for your service will keep coming back
Mar 31, 2022
The staff is always truly amazing. Dr Terry was very informative and all around GREAT.
Mar 30, 2022
Very courteous staff and short wait time.
Mar 30, 2022
Great eye doctors around Daphne
Mar 30, 2022
Had to wait a half hour before being seen. When I called for an appt, I was told 8 am, got there, and they had no record of my appt. Rescheduled for 9:15, wasn't seen until 9:45.
Mar 29, 2022
Once again, quick, courteous and efficient Appointment. Dr H was very aware and helpful.
Mar 26, 2022
Once you make your appointment, you get a confirmation via text or email and then a reminder the day before your appointment.
Mar 25, 2022
I love the Dr! She is so kind.
Mar 22, 2022
Dr Hershner was awesome. She listened to me and was very in depth with my exam. Got me into the contacts that I needed
Mar 17, 2022
Dr. Melissa Hoercher and staff were phenomenal. The Dr. took the time to explain the health of my eye and prescription. The staff worked with me in helping get the best price.
Mar 16, 2022
Everyone is friendly and easy to talk to. Very thorough exams.
Mar 15, 2022
Everything was very good and all the employees were real nice
Mar 8, 2022
Excellent, Professional, Helpful and Friendly. Highly recommend
Mar 5, 2022
I have been going to Baldwin Eye Clinic for years. The staff and doctors are great. Everyone is professional and thorough. Highly recommend!
Mar 5, 2022
Easy peasy - in and out! Dr Adcock is super as an optometrist and I feel I get great, personalized, quality service every year.
Mar 2, 2022
I’ve been going to Dr. Adcock for a few years now. My appointments are always quick. I have no complaints.
Feb 26, 2022
I felt that everyone took time and showed concern with my problems I was having. When I left I felt that they showed I mattered.
Feb 25, 2022
I didn't have to wait to be seen for my appointment. Everyone was very nice. The service was great.
Feb 25, 2022
Dr.terry was such a joy and nice doctor
Feb 24, 2022
Everyone was very friendly and knowledgeable. The doctor was great. She explained my exam thoroughly which I really appreciated. I would definitely recommend this practice.
Feb 23, 2022
Always happy with Dr. Bernard & even though I live in WI I see him when we return each winter. I really trust his care.
Feb 23, 2022
Great service and doctor and staff were thorough in the exam. Little wait time
Feb 21, 2022
Dr. Terry was very thorough. Nice to see someone take the time to see exactly what the patient needed! Excellent experience
Feb 19, 2022
Appointment was in timely manner friendly nurse and doctor. Check out person was not so friendly needs improvement.
Feb 19, 2022
Great staff of professionals that always take good care of me!
Feb 18, 2022
Very knowledgeable and friendly staff. Love the Doctors.
Feb 17, 2022
Always friendly thorough examination and treatment!
Feb 16, 2022
As always Dr. Adcock filled my contact lens prescription quickly and with a lot of knowledge!
Feb 16, 2022
excellent and prompt appointment would recommend to anyone !!
Feb 4, 2022
Dr Scott is very professional. Very informative and answered all my questions. The staff are wonderful people. Kind and always has the patients best interest at heart. I really enjoy my visits at Baldwin Eye Clinic.
Feb 1, 2022
Bernard Scott is very professional as well as his office staff......listening to my issues & helping me see better. My husband & I both use him & we are very satisfied & stay as return customers. He explains to me very well how to keep my eyes healthy
Jan 31, 2022
I can't think of a change to change. Everyone was so nice and friendly. Dr. Adkins is great.
Jan 28, 2022
Dr. Adcock and staff are great ! Dr. Adcock has treated my grandmother, mother, husband and myself over the years. I would highly recommend their office. They have a great selection of eyeglass frames. Dr Adcock was actually the one that find my husband had high blood pressure. If you need to be referred to someone else he will do that.
Jan 26, 2022
Loved the eye doctor...Absolutely wonderful!
Jan 22, 2022
I really appreciate the folks at BEC-D, they are quick to take care of each and every need I have and waste zero time getting you back and seen. In this day and age attention to detail is crucial and BEC-D is all over the detail, from eye exam to double checking insurance coverage, spot on! Dr. Scott is amazing with dedication to making sure my Rx is perfect and nails it each and every time. I cannot say enough about the crew at BEC-D and their efficiency. To top all that off the office and lobby are spotless and selection of glasses is amazing. Getting fitted in new eyewear is impeccable and any adjustments needed are attended to immediately. I do not know everyone's name there, and if I did I would give a shout out to each and everyone of them, but they are all on top of their game and if you need any eye care, this is the place to go bar none! Thanks BEC-D and thank you for your excellent service!! Kirk Becker
Jan 22, 2022
Great experience every time!
Jan 19, 2022
The doctor is very thorough, and when looking at the x-rays, I am healed.
Jan 19, 2022
I appreciate Dr. Adcock and his always thorough and explanatory information. I always feel 100 percent confident that he recommends exactly what I need! Thanks Dr. Adcock!
Jan 19, 2022
Love Dr Hoercher. She has helped me so much with an eye problem. Innovative and thorough
Jan 15, 2022
Been a patient for years and they are great.
Jan 15, 2022
I appreciate the personal attention from both doctors and opticians.
Jan 10, 2022
Very happy will always be back
Jan 7, 2022
I saw Dr. Terry for a much needed eye exam. It was my first time with Dr. Terry and I highly recommend him! The exam was very thorough and he spent ample time explaining everything. We discussed contacts. The staff were very helpful teaching me how to use contacts. The front desk made sure I used my insurance correctly. Thank you all!
Jan 5, 2022
Great service and promptness on this visit for a vision check and new glasses selection
Jan 5, 2022
I always appreciate the good eye care I get with Dr Adcock and staff. They are very efficient and considerate.
Jan 5, 2022
Scheduling was slow but it was close to Christmas. Brief wait but appointment went smoothly as always. Dr Scott and staff were pleasant and thorough … as always
Jan 1, 2022
I have always had great experiences at this clinic which is the reason that I return each time. I was very impressed with my doctor as she really took the time to talk to me as a friend, not just a patient. She also explained very well exactly what she saw, what it means, and even showed me the pictures taken of my eyes. I am very happy with my exam yesterday :)
Dec 28, 2021
This was my first time visiting Baldwin Eye Clinic, and it was wonderful. Everyone there from check-in to check-out was so incredibly friendly and genuinely kind. It was much appreciated. I was able to get in quick too. Thank you!
Dec 25, 2021
I was very pleased with my appointment at Baldwin Eye clinic. The wait to see the Doctor was less than 10 minutes, exam was completed, and the Doctor explained their findings and all of my options. the entire process was 30 minutes or less.
Dec 24, 2021
The front Receptionist were all very polite, friendly and helpful. The doctor was very informative and excellent care for my eye health. I would and will recommend this location to anyone!
Dec 23, 2021
Great experience, fast and friendly service.
Dec 22, 2021
Great first appointment, Doctor and staff made me feel at ease; good atmosphere.
Dec 21, 2021
Very pleasant, great atmosphere.
Dec 21, 2021
I am pleased with staff and doctor at Baldwin. They are always friendly, helpful and professional.
Dec 18, 2021
I received a very thorough exam, with lots of explanation of the problem I am having.
Dec 18, 2021
Completely satisfied. Dr. Scott listen, very patient. Told me everything that was being done. The Staff was friendly, well informed and helpful. Very happy with all the service.
Dec 15, 2021
Love the team - they are top notch!
Dec 14, 2021
Always a great visit. Doc Scott and his team members are probably the best in lower Baldwin County Alabama. I will be referring them on a regular basis!
Dec 8, 2021
Customer Service was great and the timeliness of my reception to eye exam by the Dr., to picking out frames. I was in and out of there in literally less than 30-45mins.
Dec 8, 2021
Dr Scott was his always jovial self, though he tries so hard to hide it. I received a thorough eye exam as usual and we discussed any problems.
Dec 7, 2021
I was very pleased with my visit. I feel I was taken very good care of and everyone was very polite. Dr. Scott was thorough and very helpful.
Nov 30, 2021
Love Dr. Hoershcel. Was not happy with the nurse who helped fit my son for contacts. After trying to get my son in contacts for 45 minutes, I was continually told by the nurses I was not allowed back to check on him. When I finally said I need to see him, he had tears down his face and was very upset. And no one had even stopped to ask how he was or check with me to check on him. This has nearly ruined his experience with trying to get contacts. They also said I was not allowed to help or give advice to help him get the contacts in. It was very upsetting where in the real world at home we would always help our children. I’ve worn contacts for 25 years. We went home and he had the contacts in on the second try.
Nov 23, 2021
This is my second time at the Baldwin eye Clinic very pleased with Dr Scott. He is very personable I trust his judgement.
Nov 19, 2021
I was on time with my appointment and wore a mask. The nurse called me back shortly after I arrived and was pleasant and professional. I then saw doctor and he was thorough with examination and I commented I was pleased with surgery by Dr Turner.
Nov 12, 2021
Everyone is WONDERFUL AT Baldwin Eye Clinic. I have no complaints
Nov 5, 2021
When it comes to vision care, I wouldn't go anywhere else but Baldwin Eye Clinic. The staff is warm and welcoming, yet professional and efficient (Maggie, for example, who is always so patient when she does my glaucoma check--I'm the biggest baby when it comes to that puff of air on my eyes!). "Doctor Joe" is always fantastic, and advises me on glass-wear purchases as though I'm family. And, when it comes to checking out lenses and frames, Dee is the absolute BEST. Finally, Miss Karen at check-out is always amazing--calm and friendly no matter how busy she is.
Nov 5, 2021
The front desk staff and the doctor were very friendly and efficient.
Nov 4, 2021
I absolutely loved the service that I received. The entire staff was welcoming and friendly. Service was quick, professional, and easy.
Nov 3, 2021
I love Dr Adcock and have found him easy to understand and he listens to my concerns. He is willing to adjust things to make them better. However, his support staff at the front desk and glasses purchases and fiting leaves a lot to be desired. I have been a patient for 6 years and have not found this to change. Yesterday was my worst experience.
Nov 2, 2021
Great experience. Friendly staff. Great doctors. Very helpful in picking out glasses. Helped me to understand insurance benefits. would recommend 10/10.
Oct 27, 2021
Great service and complete checkup and glad to see everyone!!!
Oct 27, 2021
Always so friendly and prompt. Love Baldwin Eye Clinic-Daphne.
Oct 26, 2021
The Baldwin Eye Clinic is a great place and the girls at the front desks are very courteous. The girls in the back are awesome and very helpful. My main reason for coming to the Baldwin Eye Clinic was to see Dr. Melissa Hoercher. I had seen her before at two different locations and was so excited to see that I had found her again. She is terrific and I plan on using her and this clinic from here on out!
Oct 26, 2021
I appreciate Dr. Scott and his advice. Had a bit of a wait because my eyes were dilated but everyone on that staff is wonderful. Appreciate Maggie's smile and laughter and keeping track of my progress.
Oct 22, 2021
Excellent service from all the staff and especially Dr Adcock
Oct 20, 2021
Dr. Adcock was very understanding about my concerns about the diagnosis of Glaucoma . He took the time to explain what Glaucoma was & the progression of the disease.
Oct 14, 2021
Thorough and excellent care and willingness to educate patient for complete understanding of eye health even when eyes are healthy! Thank you
Oct 6, 2021
No complaints, very satisfied.
Oct 2, 2021
This was my first visit to Baldwin Eye Clinic. The staff was friendly and efficient. Dr. Adcock was very thorough and I felt confident that I was receiving excellent care.
Oct 1, 2021
The best doctor Ive ever seen, she is the best!!
Oct 1, 2021
Great staff and fast service . I will continue to purchase eye wear with these folks .
Sep 29, 2021
Great experience! Excellent customer service as well. Dr. Hoercher was personable and provided education!
Sep 25, 2021
I had a pleasant informative visit.
Sep 25, 2021
The staff and Dr. Melissa Horerscher are really good and thorough. My experience was the best I have ever had since going to eye doctors beginning in my mid 40's. Gold standard!
Sep 23, 2021
Great service and great selection
Sep 22, 2021
Great visit from walking in the door to walking out.Prompt service.All were very knowledgeable and Dr.Adcock is top notch
Sep 21, 2021
Awesome! I recommend this clinic to everybody!
Sep 19, 2021
The staff was very efficient. My appointment was on time. The testing was complete and thorough. And as usual Dr. Scott was detailed and efficient.
Sep 17, 2021
It was a good visit. She informed thoroughly on everything that was going on with my eyes. I really appreciated that!
Sep 16, 2021
I enjoy my eye appointment and the great service. Thank you.
Sep 13, 2021
I’ve been going to Baldwin Eye Clinic for several years now and I think the world of them! The office is always clean and looks great! The staff is always very friendly and helpful! I get to see Dr. Adcock and he is the best!! I highly recommend him! He’s a wonderful professional who knows and cares about what he does!! Excellent practice! This place is great!
Sep 12, 2021
Dr, Adcock and the staff at Baldwin Eye Clinic were courteous and professional throughout the entire process from the eye exam and the fitting for new glasses. They office was clean and they take customer and staff health and safety seriously. I wholeheartedly would recommend them.
Sep 9, 2021
LOVE the personalization!!! I love that Dr Hoercher explained everything to me as she was going through my eye test! She showed me the eye health, talked about next steps, talked about what's necessary for younger vs older eyes. I'm excited to go back year after year!
Sep 3, 2021
For a first time visit thought the DR was excellent extremely through and pleasant
Sep 3, 2021
I was pleasantly surprised by the wonderful service I received at the clinic. My eye doctor and her specialist were super professional and polite. My doctors has excellent bedside manner she explained in detail my results and provided a great solution for my vision. Thank you
Aug 28, 2021
Dr. Adcock is great along with the staff that works there. Highly recommended.
Aug 25, 2021
As always my visit was most pleasant and enjoyable. I really appreciate Dr. Hoercher and her thoroughness.
Aug 24, 2021
Was pleased with the services provided and also that everyone must wear a mask due to COVID-19. The office was very clean. The staff was very professional. No
Aug 24, 2021
I do not recommend. I go because of my insurance. The staff is very unfriendly and unhelpful. The office is not welcoming at all and it is painful to have to wait to see the doctor. FYI - they usually are running 30 minutes or more behind with afternoon appointments. As a patient/client, I always feel as if I am bothering them when I show up for an appointment, or I have to pay, or make a new appointment. Forget asking the staff for assistance or any questions. Questions are met with curt, condescending responses. The selection of frames is very poor and poorly stocked - even before COVID. Now it is even worse than before. Generally there is a 30 minute wait to get fitted for frames after the eye exam. I switched to contacts this last appointment. Expect to be there 2-3 hours.
Aug 24, 2021
Always thorough, professional, and friendly. Creates confidence and gratitude for great care
Aug 24, 2021
This was the most informative visit I have ever had. My doctor even took time to explain the effects of diabetes on my eyesight.
Aug 21, 2021
I have been very satisfied with Baldwin Eye Clinic. All of my needs for my eyes have been met.
Aug 19, 2021
Excellent office management and excellent Doctor care. I highly recommend.
Aug 17, 2021
Excellent service and I like to support a locally owned business.
Aug 13, 2021
If you want the best skilled and knowledgeable doctor caring fit your eyes, than Dr. Scott is who you want to see! He has solutions for problems that no other doctor even discussed with me!! I have severely dry eyes. Could not wear contacts, eyes burned and I'd tried the prescription drops. Then on my first visit with Dr. Scott he suggested "plugs". It is a MIRACLE, and the relief of amazing. I not only can wear contacts but it's improved how my eyes feel, they don't get dry anymore. He is the best!! But so is his team!! If you want the best pro in the area to fit your glasses, than come here!! Also - I can ALWAYS get designer glass frames that are one of a kind! It's so hard to choose because he has so many options!
Aug 13, 2021
Dr. Scott is always so thorough on his exam of my eyes. And I love his great selection of frames. I trust him.
Aug 13, 2021
I have been going to Dr. Scott at Baldwin Eye Clinic for years. He is very knowledgeable, professional, and genuinely concerned about my eye health. The staff are courteous and professional, as well. The folks who help with buying glasses also do a wonderful job. I would recommend this practice.
Aug 12, 2021
Great office staff and I really like Dr. Adcock. Always a great experience.
Aug 10, 2021
My visit was a true pleasure. The staff and associates are friendly, professional and and extremely helpful. I highly recommend your services!
Aug 6, 2021
All employees I dealt with were professional and helpful. Nice, prompt experience.
Aug 6, 2021
Dr Adcock is the best! He resolved the issues I was having! Great staff!
Aug 5, 2021
Great service! Great options! Friendly staff!
Aug 4, 2021
Great dr! Quick but informative and glasses the same day!!
Aug 3, 2021
My husband and I were very pleased with the visit to Baldwin Eye Care. Dr. Melissa Hoercher explained Glenn's condition in such detail and with the simplicity that we could understand. The girls upfront were so kind and helpful. Really great place to get eye care on the eastern shore. I have already recommended this clinic to two good friends.
Aug 2, 2021
Professional and confident. I have always received perfect lenses. I tried the Big Box store, saved little but all around quality was very poor, don't do it.
Jul 25, 2021
From the time I entered The BALDWIN EYE CLINIC, DAPHNE , until my departure I received nothing but courteous and polite medical service. My check-in process was handled in a very kind manner as well as the Medical Assistant who processed me in using several optical measurements and readings. Plus, the Consultation and Examination conducted by Dr. Bernard Scott that followed was professionally handled and clearly revealed the next steps that needed to be followed in order to treat my Optical Issue. A follow-up appointment was established to discuss this treatment to be followed. My processing out following the appointment was equally conducted in a courteous and professional manner by the Appointment Clerk. In summary, I left the Clinic as a well satisfied Patient.
Jul 24, 2021
Great Service!! Doctor solved all of our needs and questions
Jul 23, 2021
The best, most caring eye doctors in Baldwin County. Love them.
Jul 22, 2021
Always a great visit! Friendly, courteous and thorough.
Jul 20, 2021
Dr. Scott is fantastic. Service is very friendly and efficient. Love Love Love my new eyewear.
Jul 17, 2021
The visit was well organized!!!
Jul 16, 2021
I really enjoyed my experience and I adore Dr. Adcock. However, I believe her name is Karen-was very short and rude and I felt like an inconvenience on the phone and person. I have worked in customer service for many years and her attitude do not reflect how great the business is and Doctor Adcock.
Jul 16, 2021
Aprofessional and thorough visit!
Jul 8, 2021
I appreciate all your help.
Jul 8, 2021
Everything was very good!! Thanks
Jul 2, 2021
Everyone was super nice and professional. Not at all pushy. Great group of employees!
Jul 1, 2021
Dr. Alcock was amazing. He explained everything to me, listened to all my concerns. I highly recommend him.
Jul 1, 2021
We’ve been going here since I was little. Everyone here is patient and friendly! This place is well deserving of a 5-star rating.
Jul 1, 2021
It is a wonderful Eye Clinic. Best experience I've had in all my years. I wish there was a larger eye wear selection but the visit and experience was great.
Jul 1, 2021
everyone was helpful and friendly
Jun 26, 2021
I thoroughly enjoyed my 1st visit in the office! The doctor was nice and informative, lady that helped me pick out my frames was fun and helpful, checkout people were prompt!
Jun 24, 2021
The Staff and Doctor were all exceptionally friendly and helpful. I did not have to wait very long at all. I felt that the Technician and Doctor spent adequate time and attention.
Jun 18, 2021
I have been a patient of Dr Scott’s for many years, and he is extremely knowledgeable and clear about his findings of my condition.
Jun 17, 2021
The appointment was great and all was well! Love my doctor!
Jun 11, 2021
Annual check-up. They have handled the COVID guidelines very professionally, and responsibly. Patients move through very quickly. Pre-screening is done by competent, and professional assistants. Would highly recommend Baldwin Eye Clinic to everyone!.
Jun 8, 2021
Everyone there was prompt, efficient, and professional. Definitely recommend them.
Jun 5, 2021
I 💘 this eye clinic. The Dr. And staff are so friendly and nice. Thank you all for being there for me.
Jun 5, 2021
Made me feel comfortable and paid great attention to me during my visit. I had lots of help finding the glasses that worked for me.
Jun 4, 2021
I've been a patient at your office for about 20 years. I have always received great care from Doctor Adcock. I also remember Sylvia as well as I think Monica who worked at the office for years. Consistent employees usually mean it's a good place to work. I've always appreciated the service and knowing the people keeps me coming back.
Jun 3, 2021
Great staff and doctors. I had changed opthalmologists a few years ago thinking they were overpriced, but decided to change back. Glad I did! They have frames and lense options to fit any budget without compromising quality.
May 29, 2021
Efficient eye glass clinic and team that survived Covid. I was well pleased with the exam and service for new glasses
May 27, 2021
Excellent service. I've followed Dr Hoercher for years.
May 27, 2021
I recommend Baldwin Eye Clinic- Daphne to anyone who is looking for a good eye doctor. The service was fast and excellent.
May 25, 2021
They were great. Seems very sterile when you walk in, but the smiles and eyes warm it up real quick! Friendly staff, you get the whole shebang with this group.
May 25, 2021
Doctor Adcock had been referred to me by a good friend, and he was excellent!
May 21, 2021
I really appreciate that the doctor explained everything to us.
May 19, 2021
Great staff. Doctor was knowledgeable and did a thorough job!
May 19, 2021
Dr. Hoercher is the very best!
May 15, 2021
My family has used Baldwin Optical for 30 years, and we've always had great experiences here.
May 12, 2021
Excellent service. Dr Scott and his staff always have the patience’s best interest in mind.
May 9, 2021
I loved Dr Herschel. She took lots of time with me, seemed unhurried and was thorough. Instead of dreading my next visit, I look forward to it. I called Bay Eyes and asked them to transfer my records to y’all.
May 7, 2021
As always, Dr. Adcock is such a kind and professional doctor who really cares about his patients. It was so impressive to see how carefully and safe everyone at the Clinic made me feel. The requirement of masks and distancing was so reassuring, and I thank you for that. The staff goes our of their way to make clients feel they matter.
May 6, 2021
A great experience. Staff and Dr.s very professional and friendly.
May 6, 2021
Always pleased with Baldwin Eye. The doc's are professional, friendly and well versed in their profession.
May 5, 2021
A great experience with exam and discussion with Dr. Hester. Only thing I miss is that my classes were not cleaned as in past times.
Apr 28, 2021
My doctor was extremely knowledgeable and went the extra mile to explain in detail about a genetic marker about which I was concerned. I was very impressed.
Apr 28, 2021
The staff was very professional. Wait time was very little. Dr. Adcock was fantastic! Very thorough and not rushed at all!
Apr 27, 2021
Every thing went well Dr Adcock was very thorough as usual .
Apr 24, 2021
Excellent prompt professional service from Baldwin Eye Clinic
Apr 23, 2021
Dr. Adcock was great, and the staff was super friendly! I left feeling like I knew more about my vision because of the way they explained everything they were doing.
Apr 21, 2021
Very appreciative of thoroughness of Optometrist and her willingness to explain the science to my daughter!
Apr 20, 2021
Great people and great service.
Apr 20, 2021
The staff was very professional and courteous. The Doctor was very professional and informative 👍👍
Apr 20, 2021
It has been a long while since I felt like a care provider of any kind really took the time to assess and work with me as a patient. These days most providers are so overworked the patient feels run through at the speed of light. Dr. Scott was so kind and attentive in working toward a solution for each of my current vision issues, and spent the time to really get to the core of the problem. I left with corrected vision, no more dry eye problems, and answers to all of my questions. Thank you! Thank you for the wonderful service by all of the staff members! You are all wonderful to work with.
Apr 15, 2021
Thanks for your good work. Just wish I could get cataract appointment sooner so surgery can be sooner. Appreciate the time Doctor Scott put in with me. Excellent Doctor.
Apr 13, 2021
I needed new glasses Bad!!!I called Friday morning after getting back off the road. I called for afternoon work in app. nothing! I called back to see if I could bring in a Prescription from another doctor. Donna said they had a 10:30am app. I had to rush but I made it. Thanks to Donna for getting me the app. and the young lady that checked me out before seeing the doctor ( she claims she’s not that young!😂) Lastly but least by a long shot! Thanks to the doctor (The redhead) Sorry I can’t remember names very well. She worked with me to make sure I had the right prescription. Overall a great experience!
Apr 11, 2021
This was my first visit to Baldwin Eye Clinic. Other than having to wait a little over 40 min to be seen, once I was in the room the Doctor came right into the room to see me. She was very thorough and took her time to explain things to me. I was very pleased with my visit.
Apr 9, 2021
When I walked in, the staff was super friendly, and was very helpful in the quick and easy paperwork process. I met with Dr. Hoercher, who was very friendly and helpful with the concerns that I had. I Would highly recommend Baldwin Eye Clinic-Daphne, and Dr. Hoercher, herself! Altogether, a quick and easy process.
Apr 8, 2021
Very professional, and friendly.
Apr 8, 2021
Its a always a pleasure to see Dr Adcock and the young Lady that help me find and pick out new glasses was outstanding, professional and a joy...wish I could remember her name!]
Apr 7, 2021
The doctor explained things so well and was so thorough with the exam. The staff is polite and very helpful. Highly recommend.
Apr 6, 2021
Dr. Scott and his team are awesome! They are very knowledgeable and proactive with patients.
Apr 1, 2021
The service was exceptional. Dr. Adcock was friendly, and knowledgeable. I will be returning to the Daphne office.
Mar 31, 2021
Excellent marks all around
Mar 28, 2021
I really like the doctor. She knows her stuff. The staff was very friendly.
Mar 25, 2021
I love this Baldwin Eye Clinic- Daphne I used another vision place in Mobile for the last 2 years and it has been a complete waste of my time and money. The prescriptions were never correct and I have suffered my last day. I will stay with Dr. Adcock.
Mar 25, 2021
Great as always, it’s always a pleasure
Mar 24, 2021
I live out of state but continue to see Dr. Scott! Great Eye Doctor!
Mar 23, 2021
My visit was very nice. Everyone was very helpful and kind. I will definitely recommend you. My entire family comes to y’all for eye exams.
Mar 23, 2021
Dr. Adcock was great as usual. Very caring and passionate about caring for others. Dr. Adcock's recommendation for me was to transition from my current prescription to a progressive prescription. At first I did not want to consider due to cost, but then recognized he was probably right. As I worked with the Sales Rep in selecting a new frame, it was quickly recognizable that my money was not needed nor was I welcome. The experience quickly went from a positive to a negative so I left prior to any opportunity for escalation or drama. I'm undecided on whether or not I will return to Baldwin Eye Clinic because I believe Dr. Adcock cares about the health and well-being of my eye sight, but the sales experience was horrific. My daughter also uses Baldwin Eye Clinic and I'm undecided as to whether I will permit her to return. We are in the hospitality business (WindCreek Hospitality) and that was one of the worst customer service experiences I've been a direct participant to. There was no evidence or indication that the value of my sale, or the medical need for my new prescription, was of value to the Sales Rep at all. It appeared as if me being there was a discomfort to her priority or agenda. I was very displeased with the closure of my visit, and undecided on whether or not I will return.
Mar 19, 2021
I enjoy going to your clinic.
Mar 17, 2021
I always have a good experience here. Everyone is friendly and helpful, and I truly appreciated the covid precautions. I loved picking out my new glasses - a process I'm always nervous about, but it was easy with the help of the staff. :)
Mar 10, 2021
Pleasant first experience. Dr Adcock and staff were great.
Mar 9, 2021
Dr. Hersher is the best. Awesome. Very helpful. Great customer service.
Mar 9, 2021
Excellent service in helping me in selecting my new glasses, Everyone was very nice while I was there
Mar 6, 2021
Dr Adcock is always teaching me about my eye health and takes a real interest in what my retina specialist has to say about my eyes. The lady who helped me get my prescription was very courteous and so nice to me. I love this office. That’s why I’ve been coming here for over 25 years
Mar 5, 2021
We have been seeing Dr. Joe Adcock at Baldwin Eye Clinic for many years. He is the best...always kind + gentle, and takes the time to listen to our needs and address them in the best way! Appreciate him so much!!!
Mar 2, 2021
Everyone was great and very friendly dr was great
Feb 28, 2021
Very informative and fun techs
Feb 27, 2021
Everyone was very pleasant to talk to. Because of COVID, the process too considerably longer than usual, but was well organized.
Feb 27, 2021
Everyone is always so nice and professional. Have recommended my Dr Hoercher to my friends and one has already made an appointment
Feb 26, 2021
Offered clear review of my vision problems and possible causes as well as next steps to take.
Feb 25, 2021
Baldwin Eye Clinic is the best! I see Dr Joe Adcock. He and his staff are very efficient and provide excellent eye service. They do this while, at the same time, making me feel like family. Heidi helps me select my frames. She has worked there forever and, like the others, is very efficient. I highly recommend Baldwin Eye Clinic for your optical needs!
Feb 24, 2021
I have always been seen in a timely manner and Dr Scott has always taken time to explain what he is doing and why. He never made me feel like he was in a hurry to get to his next patient. Thank you Dr Scott.
Feb 19, 2021
My daughter’s appointment was with Dr Adcock who was amazing as always. My sons though who I did not get a survey is who I want to do this survey on. Dr Hershner not Dr Adcock.
Feb 17, 2021
I was very happy with Dr. Adcock's analysis of my present condition.
Feb 13, 2021
Doctor was very professional. The staff seem to be so putout that I was a paying customer that appeared to be a bother to their work day. Product choice was not large but had variety.
Feb 12, 2021
Another great appointment with fabulous medical care from Dr. Scott. Front desk staff are so helpful!! Many thanks for also having FABULOUS collection of fancy frames to choose from every year!!
Feb 11, 2021
I've been going to Baldwin Eye Clinic for years. Dr. Scott has helped me so much to alleviate my dry eye issues. He is great - knowledgeable, kind, and thorough. I'm glad to have found him. My experiences with the staff at Baldwin Eye Clinic have all been positive. The folks there are always glad to adjust my glasses when I come in. The ladies at the desk are friendly and efficient. I really appreciate the staff that have helped me pick out glasses - I have no natural instinct for the most appropriate ones for me. They have gladly shown me frames that will compliment my face shape and coloring. I have never been disappointed when choosing from the frames they selected for me.
Feb 6, 2021
Always happy with services by everyone, front Desk, Drs, vision associates and insurance. Friendly and helpful.
Feb 6, 2021
Not the friendliest staff I’ve ever encountered.
Feb 1, 2021
I couldn’t have asked for better treatment by everyone I came in contact with.
Jan 30, 2021
Very professional in all manners. They lady in the optical place was absolutely wonderful and knew her profession very well. She made suggestions and kept us informed of what it would cost. Great people!! I will hopefully be back.
Jan 30, 2021
Love Dr. Hoercher and the optical department. she really explains how the eye works and how glasses and contacts work to correct my vision.
Jan 27, 2021
Strict adherence to COVID-19 procedures. Always friendly and very thorough.
Jan 26, 2021
Very fast, friendly, great selection of frames!
Jan 22, 2021
Thank you for the positive Experience
Jan 22, 2021
The staff and Doctors at Baldwin Eye Clinic were fantastic. My son (Contact lenses) and I (Glasses) were in and out in an hour. Everyone was friendly and helpful. I couldn't ask for a better experience.
Jan 19, 2021
Dr.Scott is fantastic. Very friendly staff as well.
Jan 14, 2021
I always have a good experience with Baldwin Eye Care. Very courteous and professional. Staff is awesome.
Jan 12, 2021
Awesome, Love it. Been going here for years, and won’t go anywhere else, the prices, selection and staff are the best there is.
Jan 8, 2021
Highly professional bunch who practice exceptional Covid protocols.
Jan 7, 2021
Love Baldwin Eye Clinic and Dr. Adcock, have been going to them for many years.
Jan 6, 2021
Dr. Scott is extremely talented and knowledgeable about vision and problems with eyes as we age. He has state of the art technology to assess vision and eye problems. He has diagnosed issues and solutions with my disabled son and with me. He deserves the highest praise!! He fixed an issue with my eyes that has plagued me for over two decades and prevented me from wearing contacts. His team that measures and assists with glasses are fabulous. Especially Heidi! And his front desk team are helpful, courteous and fun. AND best selection of frames I have EVER seen - every year I'm amazed at the number of designer frames he has!!
Jan 6, 2021
I have the best experience every time I have an appointment! The doctor & staff are phenomenal and so helpful!
Jan 5, 2021
Doctor was great. Heidi was great. Girl that greeted me was great and cute. Girls behind plexiglass that bill you and check your insurance etc. need a vacation or patience class. Don’t ask for a review if if you don’t want it.
Jan 5, 2021
Great visit. Dr. Hirscher very thorough, patient.
Dec 31, 2020
Staff and Doctors are amazing!
Dec 23, 2020
From the moment I walked in the door, the staff was very friendly and accommodating. Dr. Hoercher was very thorough during my eye exam, spending time to explain and discuss any issue/questions I had. The optical assistant who helped me post exam was very helpful in selecting what I needed.
Dec 22, 2020
Dr. Hoercher was by far the most informative Optometrist doctor that I have ever encountered. The patient care was excellent! All staff members were awesome!! I give them 5+ Stars. They all went above and beyond!!
Dec 17, 2020
My wife and I was so pleased to have such a thorough and thoughtful Dr. Dr Brooks is a joy and very helpful.
Dec 17, 2020
Efficient, thorough, and friendly providers
Dec 13, 2020
My experience at Baldwin Eye Clinic was exceptional! First, the ladies at the front counter were warm and welcoming yet professional. Then Maggie provided a thorough assessment of my vision--and the glaucoma (puff of air) check has always been my Achilles Heel, but she breezed me through it. Dr. Joe was amazing; he acted as though I was his only patient for the entire day. Finally, Dee and Heidi were wonderful at making sure I knew what all my options are concerning purchasing prescription readers. I am a FAN!
Dec 13, 2020
My cornea was scratched during surgery (I had not touched or removed the plastic covering from my eye) it was excruciating for the rest of that day and all night. I called dr on call (dr wilder) he said I could put cold compresses on top of eye and use drops that I had bought for post op use. I did this,, that gave minor, very short lasting relief. A scratched cornea is a very preventable occurrence. I’m considering whether or not to have second surgery there. I would like for someone with Dr Zlotys office to please respond to this. Dianne Jones
Dec 12, 2020
Staff are always friendly and helpful. I’ve always been pleased with the experience and service at Baldwin Eye Clinic
Dec 5, 2020
I had a great visit to Baldwin Eye Clinic in Daphne, AL! It was my first ever eye appointment, I was taken great care of and the team explained each step along the way. I enjoyed meeting Dr. Adcock, what a genuine and pleasant physician. He really enjoys his work and made me feel valued as a customer.
Dec 4, 2020
I’m 61 years old and Dr Hoercher is the best doctor I have ever interacted with for any medical reason in my entire life. She took the time to explain everything about my recent type 2 diabetes diagnoses and the processes at the cellular and vascular level that are occurring in my body. She not only described this information in a way that resonated with me (educated in human biology), but also used back yard analogies that anyone could understand. Wow. Perfection? Yes.
Nov 25, 2020
Friendly, helpful staff. Enjoyable experience overall! Highly recommended.
Nov 20, 2020
Doctor didn’t give me attention and didn’t explain to me what is going on with my eyes. I asked many time about the skin inside the eyes. He didn’t have a good answer. I told him I’m seeing some small balls floating but he didn’t give me attention. And I was told in Kansas if I ever see it I supposed to tell the doctor. I’m going to look for another doctor. Than I went see if I find a pretty frame to make new glasses, the attendant was in a hurry. She didn’t help me at all. So I didn’t make my glasses there. I will go to Pensacola like I did last year.
Nov 19, 2020
Dr Adcock is an excellent optical professional and communicator. He has been providing accurate prescriptions to me for decades. The frame side of Baldwin Optical ordered me the exact frames I wanted when they did not have them in stock. Very professional all around.
Nov 16, 2020
Always love the professional & personal care they give. Been going for years, even after moving out of the county I keep coming back!!!
Nov 15, 2020
Everyone was very nice. So glad we found out that Dr Melissa Hoercher was there. Did not take long to get an appointment and did not have to wait long at my appointment.
Nov 14, 2020
Very quick, professional and courteous. Thanks!
Nov 14, 2020
Baldwin Eye Clinic in Daphne is where we take our 8 year old twin boys. They never complain when going to their eye Dr. Appointment because the staff there are some wonderful and my boys feel coomfortable getting their exams.
Nov 14, 2020
Everyone was very professional and helpful. I was having a problem with my eye and was granted an appointment on short notice.
Nov 12, 2020
Y’all broke my frame taking out my lense and I had to pay for new frames. UNFAIR 😎
Nov 11, 2020
I am always pleased with the care I receive.
Nov 6, 2020
fabulous, and very dilgent helpinfinding lensessimilar to mine in my frames.friendy and very accomadating. Blessings to uou all. Barb.
Nov 5, 2020
My appointment was great! I love Dr. Scott! He's been my doctor since a was a little girl and he's still awesome!
Oct 30, 2020
Excellent service! I'm thankful to have providers/staff who are knowledgeable and competent.
Oct 30, 2020
Dr Scott and his staff are awesome! The office is always super clean and they always have a great selection! Wait time is always short.
Oct 27, 2020
I love the appointment reminder by phone and text. You will not forget you have an appointment but you will not feel harassed. They give you enough time to reschedule as needed also.
Oct 27, 2020
The staff was very professional. Every thing was neat and clean. Service was quick and to the point. Glad I chose that office.
Oct 22, 2020
I love Baldwin Eye Clinic - it’s the kind of practice that is so hard to find, with both a great doctor and great staff. I see Dr. Scott and he specializes in an eye condition that I have. He is so thorough and kind, and he definitely remembers me and all of my issues, which cover years of treatment. I recently had to come in with no notice and the staff worked me in within hours of my phone call. I should also mention the people who take care of eyeglasses. When I bought my last pair, the lady who helped me told me about a lighter, thinner lens that I could get. These lenses have been amazing! I don’t push my glasses up all the time anymore because they are so much lighter and stay put. I highly recommend this practice!
Oct 22, 2020
As usual I was greeted by all that were involved with my eye exams. It was a pleasant visit and all were pleasant and helpful with all the exams
Oct 21, 2020
Waiting for over 40 minutes even had an appointment -
Oct 13, 2020
Great experience. Expert knowledge. Friendly staff.
Oct 13, 2020
Everything was fantastic did not have any problems at all
Oct 13, 2020
Service was outstanding from the time of entering the facility until the time I left. We were welcomed by the intake staff in a friendly manner and were treated wonderful by other staff in the facility. Dr. H was wonderful as usual, examination was very thorough. Dr H was very concerned about my eye care. I would recommend anyone other.
Oct 13, 2020
Dr. Bernie is always top notch. The glasses fitter was very nice.
Oct 13, 2020
Absolutely love Dr. Hoercher
Sep 24, 2020
Dr Hoercher is the absolute BEST!!
Sep 22, 2020
As always a great service from Dr.Adcock and all the staff
Sep 20, 2020
The best eye doctor I’ve ever been with she took the time to explain everything she’s caring and a true professional. The staff was very customer service focused.
Sep 20, 2020
Excellent care and attention. Very professional staff and Dr’s. I would recommend them to ey.
Sep 18, 2020
As always, all staff were friendly and helpful. Service was excellent and timely and Dr Adcock was his usual helpful and friendly self with great explanations of the eye exam results.
Aug 31, 2020
Dr Hoercher provide excellent professional service and counsel. She adequately takes whatever time is necessary to explain what is going on with your vision and makes the patient feel fully informed and appreciative. She genuinely cares for every patient, which in today's world is truly hard to find. I would highly recommend Dr Hoercher.
Aug 28, 2020
I arrived 30 min early, to make sure to have time to complete any updates and also to be seen earlier if possible. I was put in a room at my appt time and then the ‘helper’ said she would put me in a room once one was cleaned and available. At least 15-25 minutes passed and no one came back. I opened and the door and said hello and the doctor came in from being with another patient. Apparently the ‘helper’ had gone to lunch and had not followed up with anyone. AFter finding out a room wa clean the doctor put me in a room and went back and forth between me and the other patient. It was very disjointed and by that time I was very anxious about there the of time it was taking. She had me go out and look at glasses after I mentioned I was going to purchase new ones and talk to the front counter about pricing for contacts. I was not finished with glasses when another ‘helper’ came to get me so the doctor could finish the exam after my eyes had been dilated and talked about the results. I went back out to the glasses lady and finished up and was told to talk to the lady at the counter. I did not know that you had to stand or sit in a chair and wait before going to the counter. I finally left after being there over 2 1/2 hours. I did buy glasses and will order contacts soon. Please note, I’ve been coming there from over 10 years.
Aug 27, 2020
Very pleased with my visit to Baldwin Eye Clinic Daphne. Considering all the changes with COVID-19, all the required precautions were in place! Staff was pleasant and enjoyed meeting everyone! Thanks!
Aug 22, 2020
Great service & very pleasant!
Aug 20, 2020
I would have appreciated it if the person who checked us in would’ve let me know that my BCBS insurance doesn’t cover for my kids’ exams. Why did she even bother to ask for my insurance card, but didn’t say anything when she handed the card back to me? She didn’t mention anything until I questioned them Why the price was so high for just my 8 year old’s exam and glasses alone ($640). And that’s when they said I don’t have insurance. These ladies need to be more helpful and professional with their jobs. I felt very uneasy every time I was there, and the reason why I came back was because the doctor there was amazing, but unfortunately he’s no longer there. This will be our last time at this establishment. Very disappointed.
Aug 18, 2020
High pressure to buy glasses, based on eye chart performance only. Then eyes dilated and cursory exam. First experience with Optometrist vs Ophthalmologist. I don't feel it was a very thorough exam, and didn't like the pressure to buy glasses that I really didn't want, but did end up buying a pair of sunnies that I was going to buy anyway.
Aug 15, 2020
My Visit to the clinic was stellar the new associate DEE took wonderful care of me as well as the doctor. The sales staff on the floor was very helpful with me selecting frames and the receptionist were very knowledgeable and explained my benefits in detail to me.
Aug 13, 2020
Everytime I go into to Baldwin Eye Clinic Daphne I am impressed with the Doctors and Staff. They are always friendly and willing to spend time making sure all your questions and concerns are answered. They always seem to have an attitude that you are the like family and they only recommend what will be good for you. No pressure!!
Aug 7, 2020
This was a first visit to this clinic. I was very impressed with the entire clinic from check in thru Dr. visit and then in selection of glasses. I was amazed at how quickly they were able to make these new glasses in house.
Aug 6, 2020
Dr. Adcock and his staff are absolutely the best. After 40 years of working with him, my opinion has never changed.
Aug 6, 2020
Great service and satisfied customer!
Aug 1, 2020
Everyone was thorough, helpful and friendly. Didn’t have to wait long to be seen by doctor.
Jul 30, 2020
Service was outstanding in such trying times. Procedures for customer and employee safety were very good.
Jul 30, 2020
I'm lucky to have found such a great eye clinic with helpful staff. While experiencing eye problems, I was looking for a clinic that had a OD or other qualified medical personnel. The Baldwin Eye Clinic-Daphne was able to give me an immediate appointment with Dr. Scott, who immediately discovered the medical problem and took corrective action. The staff was very friendly and professional and the office state-of-the art. I'm very pleased with this business. . .
Jul 30, 2020
A;ll the staff were very friendly, and helpful, and full instructions were given, because of the Corona Virus.. I was helped and completely satisfied with her attitude and her friendliness.
Jul 29, 2020
Great service and very nice people!!!
Jul 29, 2020
Great visit. Smooth as silk. Helpful, knowledgeable people.
Jul 29, 2020
Doctor and staff very pleasant and accommodating
Jul 29, 2020
Great all the round Clinic!!!!!
Jun 15, 2020
Best eye exam experience I've had in a while. Dr. Adcock did a wonderful job of explaining what was happening with my eyes due to aging. He talked with me - not at me, and I left the exam feeling better about the changes I was experiencing.
Jun 13, 2020
The doctors and team members at Baldwin Eye Clinic are always thorough, friendly, efficient and professional. I’ve used this group for over 20 years and highly recommend them for all your vision needs.
Jun 12, 2020
Visit went smooth and easy. Dr Hoersher is great. Learned more from her than all the others visited combined over the years. Thanks Bruce
Jun 7, 2020
The most amazing eye clinic I have found to help with all your eye needs!
Jun 7, 2020
We always enjoy our son Joshua's appointment. The staff is so friendly and helpful.
Jun 6, 2020
Very thorough and quick. The eye specialist explained what was going on in my eye, showing me a model of the eye. I felt confident with my vision and choice of eyewear upon leaving.
Jun 5, 2020
I give my time with Doctor and staff a 4
Jun 4, 2020
Everyone at the clinic was professional and charming. I appreciated their helpfulness.
Jun 3, 2020
I was very pleased with my visit and dr Scott did a thorough eye exam and was very professional and caring in getting me the help I need. Thank you again for all that you do
Jun 2, 2020
On time and a pleasant experience
May 30, 2020
I love Baldwin eye clinic they are the best.
May 27, 2020
Great service and a friendly staff. My appointment was during the covid virus and they followed all precautions to make it safe.
May 20, 2020
The staff did a great job, protecting me from Covid 19. Allowing one patient at a time inside.
May 13, 2020
Fast, friendly and affordable
Mar 19, 2020
GAVE ONE STAR BECAUSE THERE IS NO ZERO STAR. The experience with the Doctor was great, The procedures for ordering the glasses and the frames became an event that I will not forget, While dealing with the representative and piciking the frames for my lens, the dollars seemed to increase with each word spoken to me. At the end of the ordering process I was quoted a price then went to pay, I wrote a check asked for an invoice number for the notation on the check. Received a reciept then left. Later on the same day I received a call saying I would have to pay an additional 130+ dollars because of the lens materials they had chosen. I called and confirmed that I had not specified any up grades and the materials to be used was their decision was more expensive. I had no idea that would be held responsible for their choice of materials.as well the results of their insurance payments auditor.On March 18 I was informed they were not going to have my glasses made and they were refuding my payment. POOR
Mar 18, 2020
Great experience with my eye problems. Dr. Hoercher was kind, polite and answered all of my questions completely and in a way I could understand.
Mar 16, 2020
Always, professional and courteous. Im a satisfied customer each year.
Mar 12, 2020
I had a great experience and was very impressed with Dr. Adcock, all the staff and the office as a whole. They have a wide selection of frame choices and with the onsite lab, you get your completed glasses within an hour or so.
Mar 11, 2020
Dr Addcock and his staff were very helpful and made me feel right at home.
Mar 10, 2020
The staff at the front was very kind and greeted us with smiles. My wife loved her visit here. We both felt great working with Dr Hersher and her team as they were thorough and took time to explain everything to us. We didn't feel like just another number/patient here. The experience was great and we look forward to working with everyone at Baldwin Eye Clinic in the future.
Mar 10, 2020
The best eye exam experience I have ever had. I will definitely make this my one and only I exam place to go and will highly recommend Daphne Eye Clinic
Mar 10, 2020
Love love love.. extremely satisfied with their entire team..
Mar 4, 2020
My appointments were terrific and very informative. All my questions were answered and any uneasiness was put to rest.
Mar 1, 2020
Dr. Adcock is so amazing! He is easy to talk to. He cares about his patients and spends quality time with them. He does not get in a rush he will stay with you and answer all questions. Excellent!!
Feb 29, 2020
Have been a customer for I think 7 years plus. Dr. Adcock always great and staff as well. I don't expect 2 pair for $79 or Walmart prices but paying $231.04 even when insurance covered my frames I think your prices are too high. Talked to a friend who got an exam and got prescription filled at Walmart with frames for substantially less.Thanks.
Feb 27, 2020
Great service! Got my glasses the next day. Eye exam was thorough, and wait time was minimal.
Feb 26, 2020
I was totally impressed by the level of professionalism. It was clean, efficient, expedite, and all staff was polite and caring. Dr. Turner was great, as was the anesthesia doctor. Highly recommend.
Feb 22, 2020
Great doctor, fantastic experience. Everyone at the office was very friendly and helpful. I will definitely be back.
Feb 21, 2020
Best eye doctor I’ve ever had. Dr. Scott is very personable and thorough. Actually enjoy going to see him and the nice staff.
Feb 20, 2020
My appointment was so informative! I have never had my astigmatism explained so well and the eye health exam was worth the extra $29. Dr. Hoercher was amazing!
Feb 19, 2020
Dr Scott are very personable and do a great job.
Feb 18, 2020
I have been trying for years with different eye doctors in our area to get contacts that worked with my extreme astigmatism. Finally, Dr Hirscher got it right. Thanks for the extra effort!
Feb 17, 2020
Great service and a friendly staff!
Feb 17, 2020
friendly staff and great doctor who took her time when she saw me and explained how the eye works and what she saw during my eye exam.
Feb 16, 2020
Staff was pleasant however, I waited 45 minutes for my appointment. No one acknowledged that my time is valuable, I also thought the $29 for the “special test was not justified .
Feb 14, 2020
Staff and doctor were so sweet and so quick with service!
Feb 12, 2020
Dr. Adcock and his staff is great. I’ve been going to him since 2005. He treated my grandmother, mother, brother and of course me. This visit was for contacts and glasses . I didn’t realize the difference new glasses would make. Dr. Adcock got the prescription prefect, and the frames were just what I wanted the staff did a great job of helping me as always!
Feb 12, 2020
My appointment was with Dr. Hoercher and she was great. She made me very comfortable throughout the examination and answered all my questions on a level that I could understand. I would definitely recommend her and Baldwin EyeI clinic to anyone.
Feb 11, 2020
Great service and selection of eye wear.
Feb 8, 2020
Great to have kid friendly exam. At first I was afraid, but soon found there wasn't anything to be scared of. Thanks for making feel at ease.
Feb 7, 2020
Great staff friendly and knowledgeable. Made the whole experience pleasant and painless.
Feb 6, 2020
Everything was great. Courteous, and professional!
Feb 5, 2020
I am very pleased with my new glasses. The optician who helped me with lenses and frames was most helpful and friendly.
Feb 4, 2020
I had a wonderful experience at Baldwin Eye Clinic. Dr. Hoercher was thorough and explained everything she was looking at and why. She educated me on the health of my eyes... (Did you know cataracts comes from years in the sunshine?). Me neither!!! And if you want the perfect pair of glasses that look great on you, ask for Monica! She’s terrific and will help you look your best! Choose Baldwin Eye Clinin and Dr. Hoercher with confidence!
Feb 2, 2020
Appointment was on time. Very courteous & professional staff!
Jan 30, 2020
Staff is friendly and efficient. Never a long wait.
Jan 25, 2020
The staff and doctors are wonderful
Jan 24, 2020
I always enjoy going in for my annual checkup. The Staff is excellent and Dr. Adcock does an excellent job explaining the various tests and eye conditions. There is no push to make you buy glasses if you don't need to change them.
Jan 21, 2020
Person helping with frame choices was very pushy.
Jan 17, 2020
Staff is amazingly friendly and helpful. The Dr. there are extremely thorough and explain everything.
Jan 17, 2020
This was my first visit at Baldwin Eye Clinic. The doctor was exceptional. She took the time to explain things and listened to what I had to say. The girls at the front counter were a little different though. It seemed that they weren't as polite and were somewhat short and trite. Somehow I got out of the rotation and had to wait quite some time as others who came in after me were serviced first. Also, I felt that the available selection of glasses was limited, at least the men's choices were.
Jan 13, 2020
Love our new eye doctor. Everyone was polite and helpful.
Jan 9, 2020
Had a little accident over the weekend. Called the Daphne Baldwin Eye Clinic Monday morning and they worked me right in. Dr. Scott made a thorough inspection, quickly relieved the discomfort substantially and patched me up. Thank you so much for working me in so quickly and for Dr. Scott being so thorough..
Jan 7, 2020
I was very impressed with DR. Melissa Hoercher on my recent eye evaluation. She took her time with me explaining everything easily for me to understand in our discussion and exam. I would like to see her for my eye exams in the future and have already recommended her to 2 coworkers at Mobile Infirmary.
Dec 29, 2019
Quick, easy, and very professional! The office staff was so pleasant and helpful. Very clean!
Dec 25, 2019
Best visit ever! I tried to get an opthomologist to help me for months to NO avail. On the right path with the great eye doctors at Baldwin Eye Linux who take so much time! Thanks for this!
Dec 11, 2019
We had a great first time experience!
Dec 6, 2019
We had a wonderful experience!
Dec 6, 2019
Had an appointment made for 0930. Showed up 15 minutes early. Did not get back to see the doctor until approximately 1030. Just fed up with making appointments and the business doesn’t hold up on their end.
Nov 27, 2019
Always prompt, efficient, and friendly.
Nov 27, 2019
Nice clean spacious entry way. Very little wait time Great exam and in out within an the hour.
Nov 21, 2019
Doctor and support staff great!
Nov 19, 2019
Everything very professional from start to finish.
Nov 19, 2019
Dr Scott is the best.. his nurses and office staff is great.. he has taken all the time I need to help work out my best solution to my problem!! Thank you all
Nov 16, 2019
Dr Adcock is the best ! Great bedside, excellent patient care and easy to talk to. Will always go back !
Nov 15, 2019
Very busy office, with nice people, good doctors and technicians that explain everything but run late on appointments.
Nov 12, 2019
Very thorough visit. Thanks!
Nov 10, 2019
Everything was smooth and went great!!! Had a lot of help picking out frames.
Nov 6, 2019
Very pleased with the care I received.
Nov 6, 2019
I’ve been a patient of Baldwin Eye Clinic for over 30 years & continue to be pleased with their services.
Nov 5, 2019
Always enjoy my visits to Dr Adcock. I never have to wait long and he spends a lot time with me. He is very patient and non-aggressive on sales.
Nov 2, 2019
Front desk ladies make this place
Oct 28, 2019
I am very pleased with the surgery
Oct 25, 2019
Best eye exam ever. Very thorough and took his time to get it right.
Oct 25, 2019
Awesome, caring, efficient., knowledgeable
Oct 23, 2019
Dr Adcock is absolutely wonderful!! He takes the time to explain things and puts your mind at ease. I was able to get a same day appointment and was done 15 minutes after my appointment time! The young woman who took my history and got me ready to see the Dr was super friendly as well. Overall great experience and would recommend to anyone.
Oct 23, 2019
BEC is the absolute BEST! They are efficient yet personable. From Karen at the front desk to Dr. Joe Adcock who checked my eyes (post-cataract surgery), I feel like I'm visiting family. I recommend them to everyone I know!
Oct 21, 2019
Very thorough and very friendly folks.
Oct 18, 2019
This was my first visit to the Baldwin Eye Clinic. I was treated very cordially by the desk staff. After a brief wait, I was prepped by friendly young lady who conducted some of the testing, she was very efficient. Immediately after completing the testing, I met with Dr. Adcock. He was thorough and congenial. I was satisfied completely with this initial visit.
Oct 18, 2019
Employees were very friendly and knowledgeable.
Oct 17, 2019
Very efficient, friendly and helpful.
Oct 16, 2019
I didn't have to wait hardly any time at all before being called back. Dr. Scott was very thorough and knew exactly what was causing my problem and prescribed drops to help. I really like him.
Oct 15, 2019
Staff is very friendly and helpful. Short wait for visit. I would highly recommend.
Oct 9, 2019
My visit was great! Everyone was professional and smiling, especially on a pretty Saturday morning.
Oct 7, 2019
Everyone was very knowledgeable and courteous! This was my daughter's first time at an eye dr, and they made her feel very comfortable.
Oct 4, 2019
EXCELLENT SERVICE HAVE BEEN A CUSTOMER WHEN DR. ADCOCK STARTED HIS PRACTICE.
Oct 4, 2019
As always I received a through and professional exam and all aspects wee explained in in a clear and concise manner.
Oct 3, 2019
As always, everything was great. I have been using Dr. Adcock since I was 18 and my husband and children use him also. All of our visits are wonderful.
Oct 2, 2019
Friendly greetings on that morning. Explained the paperwork that was to be filled out.
Sep 24, 2019
Thanks to all personnel did fantastic work
Sep 19, 2019
Your service and your staff are so great they actually make me look forward to coming to the Dentist!!
Sep 19, 2019
When bringing my 1-year-old to her first visit I was a little nervous. However, we're pleasantly surprised by how fast we were out of the waiting room and speaking directly with our doctor. Not only was she extremely professional she also was so sweet to my little one. We were in and out in no time and all of my questions were answered. We will definitely be back!
Sep 18, 2019
INITIALLY called for an eye app't due to difficulty seeing; professionally asked direct questions by BEC answering service, leading to a rapid app't with either Dr. Adcock and Dr. Scott both imminently qualified to assess my vision situation, which have done. Their quality of treatment from their years of experience is personally reassuring, hopefully offering support to BEC's online presence.
Sep 10, 2019
Excellent service, friendly,
Sep 10, 2019
I am new to the area and was pleasantly surprised to find such a friendly, knowledgeable doctor and staff to trust my vision health with. 5 stars!
Sep 10, 2019
Very quick and helpful! Great prices as well.
Aug 29, 2019
Great, I was seen inactive fast and timely manner. The doctor and other associates were very nice.
Aug 27, 2019
Really great appointment, everyone was super nice and really professional
Aug 25, 2019
Dr. Adcock is excellent and the staff is very efficient!
Aug 23, 2019
I am very impressed with the level of expertise shown by Baldwin Eye. The use of email and texts have made it impossible for me to forget an appointment. I appreciate the electronic communication I receive from them. This office is truly on the "cutting edge" while remaining friendly and caring.
Aug 21, 2019
Very fast dr that could interact effectively with a child. The salesperson that assisted us with her glasses was great. She made the decision making easy. Looking forward to picking them up!
Aug 20, 2019
Dr. McGowan is wonderful, I feel so grateful to have found her. I had been given a bunch of lies regarding contact lens use by other doctors, and she was knowledgeable and honest not to waste my time or money. I only need glasses to read, and contact lenses would have made my far sight blurry. Thank you so much.
Aug 20, 2019
NOTHING TO COMPLAIN, VERY PROFESSIONAL DOCTOR, NICE AND CLEAN PLACE
Aug 19, 2019
Even with insurance my new glasses were pricey. There was a good selection of frames and I like the ones I got. Insurance got my cost of frames down to only $7, My biggest expenses were really the fancy lighter lenses (since I have a higher strength prescription, it's important) and the cost of getting anti-glare (which is also important for me, being a computer user at work.) After about 10 days of waiting I was excited to hear my glass were ready and I could pick them up. Unfortunately though, I couldn't try them on until I got home because I was wearing contacts. Once I got home, I immediately realized the prescription was off. Everything was blurry. I came back the next day and got the glasses adjusted. They fit better and my vision quality had increased marginally, but was still blurry enough to cause eye strain and to give me a headache. I had to take them off and go back to contacts. Here's hoping they will assist me in getting my lenses corrected.
Aug 14, 2019
Great experience! I was truly impressed and know that I have found “ my place” for eye care following our relocation to this area!
Aug 12, 2019
I love Baldwin Eye Clinic! Dr. Scott has been patient and didn't give up on finding the right contacts for my terrible vision. The staff is always courteous and professional.
Aug 3, 2019
I love me some Dr Adcock!!...been his patient for years now...great chairside manner &always explains in detail your issues.....is very good at saving you a few dollars ....wouldn't change him for the world!!.......
Aug 2, 2019
Once one gets past the front desk, the staff are very helpful and courteous. The front desk staff could be better with their people skills.
Aug 1, 2019
My visit was pleasant from the greeting at the front. The staff was so polite and professional.
Aug 1, 2019
I have been going here for several years now and everyone is so helpful! The doctor today was so informative and with his explanations and thoroughness I can see so much better with a lenses that are a little weaker than what my test numbers showed since I'm near sighted. We get so focused on the letters across the room being clear, we dont think about what distance we look at every day. Work was so much better today with the less powerful lenses since I look at reports all day but I can still see clearly at a distance also! Best part is.. for normal things within arms lengths.. NO READERS anymore! I am so so pleased with Baldwin Eye Care!
Jul 31, 2019
It is always a great experience here. Love the staff and Dr. McGowin is great. I can see!!!
Jul 30, 2019
Great full service operation. A lot of experience with up-to-date technology to enhance vision and keep your eyes healthy.
Jul 30, 2019
Everyone at Baldwin Eye Clinic was professional and friendly. My doctor took time to explain the treatment and testing including answering all of my questions.
Jul 24, 2019
A very professional and friendly staff.
Jul 21, 2019
Has been our go to spot for eye doctor and glasses for 16 years!
Jul 18, 2019
Dr. Adcock and the staff at Baldwin Eye Clinic are very thorough and helpful in serving you. They explain and advise , listening to your wants or concerns.
Jul 17, 2019
5 stars from me! I had a eye infection and needed to be seen right away, and they took me right in.
Jul 4, 2019
Very nice and professional people.
Jul 2, 2019
Everyone and everything was great!!
Jul 2, 2019
I felt like I was in good hands, staff was welcoming and efficient.
Jun 26, 2019
The service was great but is been 27 hours and my eyes are still not back to normal from being dilated. This should have been explained better before being offered.
Jun 25, 2019
Very friendly staff and great doctors!!!! I had an eye emergency and they took great care of me!!!
Jun 18, 2019
I have used Baldwin Eye Clinic-Daphne for several years and have always been very pleased. The doctors are very thorough in their exams and take time to explain or answer questions. The optical techs are pleasant and very helpful as I select eye wear. I highly recommend Baldwin Eye Clinic-Daphne.
Jun 14, 2019
I have used this clinic for the last two years and so has my husband. We are both very satisfied with the facility and staff.
Jun 12, 2019
I was so impressed with Dr. Adcock. Turns out we went to Alabama at the same time. I was seen before I had finished the paperwork! I will definitely go back and I highly recommend him.
Jun 4, 2019
From the moment I walked in the door to when I left, the entire staff of BEC was nothing short of amazing. Karen and Randi at the front desk were so helpful and caring, and the eye doctor took her time with me--I felt as though I was her sole patient of the day!
May 31, 2019
As a long time patient of Baldwin Eye Clinic, I have confidence I will receive excellent treatment by Dr Adcock, as well as friendly, professional service by the entire staff. I highly recommend Baldwin Eye Clinic!
May 27, 2019
Great over all & the Best To Dr Adcock ! Front desk clerk was very Blunt , asking for a Medicare card & supplement , I was only there for an eye exam w VSP INSURANCE. Mayb rushed but That’s ur first impression ...
May 15, 2019
As far as glasses and services - this place is good. Customer service and employee issues make you want to leave.
May 15, 2019
Great experience with Baldwin Eye Clinic and Dr McGowan.
May 15, 2019
Luv Dr Adcick &staff .....always
May 11, 2019
Excellent service, little wait time and very good staff.
May 4, 2019
Great service and staff. I highly recommend Dr. Scott.
May 2, 2019
Excellent staff! I was warmly welcomed and felt very comfortable during my entire visit! Highly recommend!
Apr 30, 2019
Great first-time experience for a new patient. Helpful, friendly, knowledgeable, attentive staff.
Apr 30, 2019
Short wait. Courtious staff.
Apr 27, 2019
Had something in my eye that I could not remove. I was gotten in immediately and treated with perfect concern and professional courtesy. I hardly had to wait. My usual doctor wasn't in but the gentleman who helped me was kind and very informative. I could not ask for better.
Apr 26, 2019
Excellent service and very friendly
Apr 25, 2019
Dr. Dunagan and the entire staff at BEC took great care of me while I was there, I feel so much better today.
Apr 24, 2019
Dr.Dunagan is a wonderful doctor.
Apr 24, 2019
As always, I had a great experience at Baldwin Eye Clinic. Dr McGowin is always so kind and thorough and the front desk does everything they can to make you feel welcome.
Apr 19, 2019
My appt was quick but thorough. Dr. Adcock was great! Easy to talk to and explained things very well! Star was friendly and professional. The lobby and rooms were clean and welcoming. I will definitely be a return patient.
Apr 18, 2019
Quick, courteous and professional!
Apr 17, 2019
Dr. A is thorough, the staff is helpful and accommodating! It's the reason I actually get annual checks
Apr 16, 2019
Always pleasant... ALL THOSE SMILES!
Apr 15, 2019
I was very pleased coming here for the first visit. I will be coming back. There are many choices of frames to choose from.
Apr 13, 2019
Convenient location, beautiful selection of eyeware, prompt service and nice employees.
Apr 13, 2019
I had never been to Baldwin Eye Clinic, but my first appt was very refreshing. Refreshing because Dr. Adcock was so very nice and honest about what I needed. I went in for prescription readers and left with no glasses and no prescription. After I left I did go and pick up some cheap readers and I am seeing fine now. I know this isn't for everybody, but it worked for me.
Apr 9, 2019
Dr Adcock is great. I felt like he was thorough and accurate.
Apr 4, 2019
Baldwin Eye Clinic is the most comfortable place to go to have your eyes examined. All of the staff there are very professional and so helpful! I also love that they send text messages and emails to remind me of my appointments and to let me know when my contacts are ready for pick up. Thank you Baldwin Eye Clinic!
Apr 3, 2019
I adore my Optomotrist..Dr.Adcock.......been taking care of my eyes for years.......
Mar 30, 2019
Dr. Dunagan was awesome as always!
Mar 27, 2019
Great visit. All went very smoothly. Could not have been any better.
Mar 26, 2019
i was very pleased with everything. thank you.
Mar 23, 2019
Am very pleased with the service at Baldwin Eye Clinic in Daphne. Very friendly, professional and knowledgeable staff! Dr. Dunagan was wonderful and very thorough. The person who helped me pick out my new glasses was very kind and helpful. I had an early morning appointment with virtually no wait time at all. I highly recommend Baldwin Eye Clinic!
Mar 20, 2019
Very professional and informative staff. Would absolutely recommend to family and friends.
Mar 19, 2019
My appointment is always timely with minimal wait time. Staff are freindly and helpful. I have been seeing Dr. Adcock for several years. He is thorough, knowledgeable and personable. I appreciate that!
Mar 10, 2019
Very professional and friendly practice, all you could ask for.
Mar 8, 2019
Very happy with my exam and Dr Hersher's (sp?) thoroughness. Would recommend to anyone
Mar 7, 2019
As always, the staff here was professional and my doctor was great. He is always engaging and shows tremendous concern for my eye care needs.
Feb 26, 2019
Having my annual eye check-up with Dr. Dunagun and staff is pleasant and reassuring. Dr. D and all the staff are professional, kind, and helpful. Because of my budget, I buy my glasses online rather than from the practice, and they are always helpful to give me all the information I need to do that successfully.
Feb 21, 2019
Great staff. Make getting glasses as painless as possible. Show you which frames your insurance will cover 100% and the ones you will have to pay part of.
Feb 20, 2019
Always have a good experience at Baldwin Eye Clinic Dapne. When we moved it was really hard to leave my optometrist of 25+ years. But I really like Dr Scott and the staff here. The ladies were very helpful in assisting me choosing my new frames yesterday!
Feb 19, 2019
My first visit was nothing but excellent. Dr. Scott was very awesome in helping me to get my vision almost correct. I recommend rhis office anyday
Feb 19, 2019
Excellent service every time I come.
Feb 16, 2019
Loved everything, starting with the reception desk the lady knew her stuff as I sat waiting she had to deal with several people who needed help and she never lost her cool. Always polite. Breezed through frame choice and got my glasses in a little over an hour.
Feb 15, 2019
It was my 4 yr old’s 1st eye appointment & Dr. Dunagan was great! It was a very good experience which isn’t always the case w/ a busy 4 yr old!
Feb 15, 2019
No issues, wait time was reasonable.
Feb 12, 2019
Excellent service and very considerate associates.
Feb 11, 2019
My visit to Baldwin Eye Clinic was done in a timely manner and everyone was very welcoming and friendly. Dr Bernard Scott knows his stuff and naturally made me feel at ease.
Feb 9, 2019
Dr.Scott is very excellent. He always make sure about my results.
Feb 9, 2019
Quick and friendly service!
Feb 7, 2019
I enjoyed my visit. The doctor was very knowledgeable and soft spoken. He had great bed wide manner.
Feb 6, 2019
We love Dr. Adcock. He made my son feel comfortable and explained his problem clearly.
Feb 5, 2019
Friendly/professional staff, comfortable exam, all findings explained thoroughly, plenty of choices for eyewear, in a pleasant environment.
Jan 28, 2019
Great customer service from everyone from start to finish, and thorough explanation of my condition from Dr. Adcock. Thank you!
Jan 24, 2019
LOVE this Dr office! From the friendliness of the staff to the amazing care I received from the Dr! I’m not going anywhere else!
Jan 16, 2019
I have been seeing Dr. Adcock for years. He is great !! Always takes time to explain everything. All of the staff are always nice when I come in. I am glad they are my eye care professionals.
Jan 15, 2019
The staff were very prompt and nice. Dr. Adcock was very personable and thorough with his explanation and care.
Jan 15, 2019
The best eye doctor anywhere.
Jan 5, 2019
Good experience professional staff
Jan 3, 2019
Great Selection of Frames which was a reason for changing from my previous Optician. Being Diabetic then the additional test were performed. All the new equipment makes this easier. VSP insurance delays delivery of new glasses as the selected lenses require processing by a VSP lab.
Jan 3, 2019
Dr. Scott took the time to explain all of my options for correcting my vision and explained it all in a way that was easy for me to understand
Jan 2, 2019
My first experience at Baldwin Eye Clinic was very positive! Dr. Adcock was amazing! He never made me feel like he was rushing through my appt. or that he needed to get to the next patient! I also learned so much about the anatomy of the eye while he explained my vision diagnosis. Highly recommend!!!
Dec 28, 2018
Staff was friendly and helpful checking in. The office looked really nice after face lift, been a year since I was in. MD was efficient and helpful with exam and suggestions.
Dec 22, 2018
Really great visit overall. The associates as well as Dr Adcock were very nice and thorough. There was hardly any wait time as well. Overall the visit only took about 40 minutes from the time I parked until the time I left. I will continue to go to Baldwin Eye Clinic in the future.
Dec 21, 2018
I Came in to get something removed from my eye everything went good I would recommend this place
Dec 20, 2018
Wonderful place. Have been our family practice going on ten years! Even travel to them. Wouldn’t have it any other way!
Dec 13, 2018
Service was great. Wait was short. Dr. Adcock was thorough and not rushed.
Dec 11, 2018
Very professional giving me great confidence about my and my family’s treatment. Thank you.
Dec 7, 2018
Thank you, Dr. Scott. You quickly assessed my eye problem and started treatment right away.
Dec 6, 2018
It was reassuring to have a very detailed exam by Dr. Adcock who took the time to explain any differences from my previous annual check up to my new checkup. He also wasn't trying to push glasses but to make sure where I stood medical wise.
Dec 4, 2018
If I had the option I wouldn't even give this place a 1 start rating. I had to wait 1 hour 15 mins. before even seeing the Dr. Where no one apologized for the inconvenience nor was I 1st notified when I arrived that the Dr. was running behind. I would have left but they dilated my eyes way before seeing the Dr. The staff was short & needs improvement on customer satisfaction. I left without buying any glasses because their prices are "WAY" to expensive & I was not made aware of any financial options. My family & I will not be going back & I will not recommend this place to anyone.
Nov 29, 2018
Well it wasn’t that great they told me I had frame coverage so I paid for lenses and remainder of the frames only to be told two days later it was going to cost 150 more plus tax and every time I’ve been in there the receptionist has been rude and very unprofessional seriously considering a new optical place not because of the optometrists but because of the receptionist not a happy customer
Nov 23, 2018
Great doctors and staff. It is easy to get an appointment and They have a big variaty of glasses.
Nov 20, 2018
The visit was very professional and timely. Dr. Adcock is always pleasant and very informative.
Nov 20, 2018
We moved here from Bham and were blessed enough to find Dr. Adcock....entire experience from beginning to end was awesome!
Nov 14, 2018
I love Kim Dunagan. She always makes me feel special and does a great job to help me see better! I have to say, too, your front staff has improved 100%! Good job!
Nov 14, 2018
I have always loved the doctors at Baldwin Eye Clinic. The staff will always work with you to get you an appointment as soon as possible.
Nov 13, 2018
The Dr. was very good and through with her exam.
Nov 11, 2018
The staff was knowledgeable and friendly.
Nov 10, 2018
I recently visited Baldwin Eye Clinic and I felt so welcomed! I have a very pleasant experience! The three ladies at the front desk were extremely professional and they seemed to genuinely care about my experience there. The sweet ladies that helped me complete my eyeglass purchase were very pleasant and helpful as well. I'll definitely return to this office.
Nov 2, 2018
Love going to Dr Adcock. The wait is short everyone is friendly. Dr Adcock takes plenty of time with his patient.
Nov 1, 2018
I drive from Foley to be seen by Dr Adcock and it is worth the drive. I am always pleased with the way he explains my eye condition.
Oct 31, 2018
Service was on time, quick and efficient.
Oct 25, 2018
Wonderful service and Dr. Scott is GREAT!
Oct 23, 2018
Awesome visit! The staff was helpful and friendly and the best part was I didn't have to wait. I would certainly recommend this office to anyone.
Oct 20, 2018
Best care ever. All of the staff were wonderful, friendly and went out of their way to make my visit positive. Thanks to everyone.
Oct 13, 2018
Everyone was very nice and supportive, from the first person who helped me, the technicians and the Doctor. Overall a very nice visit!
Oct 11, 2018
I found the Doctor to to very thorough and not on a hurry to rush out the door and the office staff was excellent and spent a lot of time helping me select the glasses that fit me the best. Thank you.
Oct 11, 2018
Employees were friendly and welcoming. Office was clean.
Oct 9, 2018
Service and courteous care were great!
Oct 4, 2018
Great service!! Love CATHERINE. Known her since she was little.
Oct 3, 2018
Pleasant visit. Professional, courteous staff
Sep 28, 2018
Great service at Baldwin Eye! They are always courteous and on time with appointments.
Sep 26, 2018
I was late to my appointment. It was my mistake; I thought it was a certain time when it wasn't. They still squeezed me and my husband in. The staff was incredibly helpful in choosing glasses, and Dr. McGowan was wonderful. I will definitely be a return customer.
Sep 21, 2018
Fabulous place I highly recommend it. They are so efficient and nice I will go back forever
Sep 20, 2018
They take the time to get it right, that is why ill always go back.
Sep 19, 2018
Everybody was so friendly, curtious, and helpful.
Sep 18, 2018
The staff and doctors here are wonderful!! They even worked my husband in and I am SO THANKFUL for that!!!
Sep 18, 2018
As usual, everyone is professional, helpful. There is little wait time for any help needed.
Sep 13, 2018
DR. ADCOCK AND DR. SCOTT ARE BOTH GREAT IN HELPING YOU WITH YOUR EYE CARE. HIGHLY RECOMMEND THEM. GREAT STAFF FRIENDLY AND HELPFUL.
Sep 2, 2018
I had an absolutely wonderful experience. Dr. Scott was thorough, answered all of my questions and didn't rush me at all. They staff was amazing and very helpful choosing my frames! Thank you all so much!
Aug 31, 2018
Great experience from exam to glasses selection! Everyone was very polite and helpful. Prices were very competitive. Have already recommended to 3 others!
Aug 29, 2018
I would recommend Baldwin Eye Clinic - Daphne to family and friends. I never have to wait long past my appointment time and the opticians are always very helpful.
Aug 29, 2018
Great experience! Would highly recommend
Aug 19, 2018
Everything went fine. My eye was irritated from the contact lens that was put in it, and red by the end of the evening. I am trying it one more time today and see if this is going to work, if not we will have to go to something else.
Aug 16, 2018
Highly satisfied and very impressed with the quick service I received.
Aug 15, 2018
Very good. However, that said perhaps I might mention that I received so many reminders of my appointment that I lost count. All after I had responded to the first confirming my appointment. And then after my appointment I continued to receive them. Not too good!
Aug 1, 2018
Good appointment with the dr but the lady who helped me pick out my frames was amazing! Went above and beyond and very friendly. Her name was Monica.
Jul 31, 2018
I have received excellent care from Baldwin eye clinic. Dr. McGowen is through and very attentive to my needs. Friendly and caring staff.
Jul 28, 2018
All the staff and Dr. McGowin, are the friendliest and most accommodating people. I am always treated great.
Jul 20, 2018
Really enjoyed my visit. Picking out glasses was a breeze with Heidi
Jul 19, 2018
Staff was ok. Dr. Adcock thorough, professional and helpful.
Jul 19, 2018
First visit was a good experience... everyone was caring and thorough ...
Jul 10, 2018
The entire staff was very pleasant and helpful!
Jul 10, 2018
Great staff love Baldwin Eye Clinic
Jul 7, 2018
Timely response to schedule appointment and very good reminding system to confirm it with customer.
Jun 30, 2018
Many thanks for a last-minute Friday afternoon work in!
Jun 30, 2018
Received kind and courteous service from Dr. Scott. Large selection of frames to choose from and very knowledgeable staff assistance to help me avoid getting the wrong size.
Jun 30, 2018
Excellent service. No delay. I was given a written prescription for glasses with no delay.
Jun 23, 2018
DID NOT HAVE MY APPOINTMENT DOWN WHEN I ARRIVED HAD CARD SHOWED WHEN I MADE THE APPOINTMENT, BUT GOT WORKED IN . I THINK IT MAY NOT HAVE COME THROUGH ON AUTO MOTIVATED RESPONSE YOU RECEIVE TO KEEP VERIFY YOUR APPOINTMENT. BUT EVERY THING WENT WELL AND VERY SATISFIED WITH APPOINTMENT.
Jun 22, 2018
You made sure I was on time with your email and text notifications, but weren't considerate with my time. When I got there you told me my doctor doesn't take my insurance anymore and I would need to reschedule an appointment with a different doctor. I had just visited you the week before, you checked my insurance and made the appointment with Dr. Adcock as I had previously done. Informing me of these changes after I show up and take the afternoon off from work is not professional.
Jun 19, 2018
The doctors and staff at Baldwin Eye Clinic in Daphne are always so incredibly helpful and pleasant.
Jun 18, 2018
Great experience and Dr. A J Adcock is the Best
Jun 12, 2018
Dr. Scott is great. Have been his patient for 15+years! Great personality! Dr. Scott is great.
Jun 12, 2018
I love the quality of staff you have both for choosing our glasses as well as our eye doctor! She is awesome! She teaches me so much about eye care and contacts - I always come away from an appointment with her knowing more! She is also the best doctor that we have ever had for my autistic son. It is very hard to get him fitted for glasses, because he can’t process the speed of changing from one degree of a lens to another. I can’t tell you how many pairs of glasses that we have bought only to find out that he couldn’t see out of them because they didn’t take enough time for him to be able to think and respond.
Jun 7, 2018
Did not deal with you on line
Jun 7, 2018
Professional service in a timely manner.
Jun 6, 2018
The staff are friendly and professional!
Jun 6, 2018
The staff is friendly and very professional. The eye exam was painless and I now have a clear picture of what I need to do to correct and protect my eyesight. I would definitely recommend the Baldwin Eye Clinic in Daphne, Al.
Jun 2, 2018
Nice office and wonderful staff. Thank you!!!!😎
Jun 2, 2018
Dr Dunnagan is one of the best!! She is an amazing caring doctor! She saved my eyesite!! The ladies in the office are mostly very friendly and helpful..
Jun 1, 2018
We've used Baldwin Eye Clinic for several years now and have always had a good experience. Dr. Dunagan is great and always kind!
May 30, 2018
Great experience. Dr. Catherine is of the nicest doctors I have ever met. She is so professional. I would recommend her to all my friends.
May 25, 2018
Everything went well and as scheduled. Courteous and professional.
May 25, 2018
This was a very nice first visit. They worked me quickly into the schedule. I’m 100 fold better than yesterday. Thankyou
May 23, 2018
Loved Dr Adcock. Very knowledgable and personalble
May 22, 2018
A great beautiful and clean office so efficient and helpful and of course the staff is awesome! I reside in mobile and work Monday thru Friday and there are hardly and vision providers open on weekends but baldwin eye clinic set me and husband up for an appt immediately and we are so happy we came
May 9, 2018