Bailey Eye Care
Drs. Leoni, Campbell, Peek, and Epling
1793
Reviews
I have been patient for 6 years and never had an issue with any of employees from the receptionist, on up. The receptionist works with you when running or need change appointment. They all greet you with a smile and make you feel at ease. I will always recommend Bailey Eye Care to all starting with children through senior ages. Waiting period could be 5 to 15 minutes.
Dec 7, 2023
Very professional and personal care from the front desk throughout the entire process of the exam
Dec 3, 2023
Happy from the beginning, as always! The dark brown haired check- in girl was so sweet and explained everything very well. My tech, Paris, was very thorough with my exam. And of course Dr. Epling was great. Optical was busy, no wonder! So many awesome frames to choose from. Highly recommend for a comprehensive eye exam and stylish, name brand frames.
Dec 3, 2023
As always a joy to visit Bailey Eyecare. The wait was minimal and the staff are awesome. Everyone smiling. Dr. Leoni is the best.
Dec 3, 2023
All of the staff has been very good with my almost deaf grandma
Dec 3, 2023
I’ve never had such a caring doctor see my Child, Stephen, before. Dr. Rooking has such a wonderful presence and calmness about her! We just love her!!
Dec 1, 2023
Caring, professional care in a convenient location. Thank you!
Nov 30, 2023
Staff and Dr’s are always so professional, helpful, and kind. The people working their glasses department are very knowledgeable and patient answering all questions I had.
Nov 30, 2023
Very friendly staff. I am so glad that Dr. Peeke is very professional and makes you comfortable so that you understand what he is going over with your exam..
Nov 30, 2023
Excellent, professional, personal care every visit. Cannot recommend more highly.
Nov 29, 2023
Exceptional service by all techs and staff. Courteous and polite always. Thanks!!
Nov 29, 2023
Quick to see me, waiting area not crowded The test the performed were shown to me and discussed. Giving me referral made for me to sèe a specialist.
Nov 22, 2023
Always friendly and never feel rushed.
Nov 21, 2023
Excellent patient care and I know Dr Campbell knows her craft and really cares
Nov 19, 2023
Great Dr Leoni She explains Things very well and she is thorough And her staff is great
Nov 19, 2023
Very good. Professional staff great Dr.
Nov 17, 2023
Everyone at Bailey Eye Care is professional and genuine in regard to the care of their patients.
Nov 16, 2023
Very efficient and super friendly! Enjoyed my appointment
Nov 15, 2023
There the best real good to me
Nov 15, 2023
All went easily except with optical. The latter kept me waiting with no information on how long it would be.
Nov 12, 2023
The staff was efficient and on-time!
Nov 12, 2023
I was treated very nice and professional. Dr. Peek is excellent
Nov 10, 2023
Was very pleased with the professionalism of Bailey Eye Care. First time meeting Dr. Epling and so impressed with her ability to address my concerns and offer viable solutions. Office staff very friendly and helpful in billing process.
Nov 9, 2023
I have been going there for years. They are always very nice to me
Nov 9, 2023
It was my first time there and everyone was so nice and polite! Love Dr Epling she was so professional and explained everything to me !
Nov 8, 2023
I am always treated with respect and kindness as well as the best professional eye care by Dr. Campbell and her support staff. I highly recommend her care and the Bailey eye care practice.
Nov 6, 2023
Very well organized and thorough. Their goal is quality, not just rushing you through the exam.
Nov 5, 2023
Bailey eye care are awesome. The staff super kind and helpful. Doctors are amazing and awesome.
Nov 5, 2023
The staff was really friendly and helpful, especially the lady named Mel that did my examination
Nov 5, 2023
Very professional staff. Appointment times are always on schedule. Never rushed and any questions or concerns are addressed.
Nov 5, 2023
Great facility, totally professional staff.
Nov 5, 2023
The technician, doctor, and everyone involved were very nice and professional.
Nov 4, 2023
I think my tech was Alexandra very patient with me
Nov 3, 2023
Dr. Campbell was so nice to me. She got me in for an emergency appointment and found my problem. Thank you
Oct 29, 2023
The staff was wonderful and very considerate. Dr. Leoni was patient and explained everything in an understandable manner.
Oct 25, 2023
Was seen on time which is a big deal to me. Dr. Leoni and everyone in the office is very nice and professional.
Oct 25, 2023
Great place! Busy. Far left registration fabulous customer service skills. 1st lady new doing tests very nice and kind. Professional except she kept popping bubbles with her gum. Young girl with tattoos on fingers very sweet as well and professional. Dr really good. Was there 1.5 hours
Oct 23, 2023
Fast and efficient. Answered
Oct 22, 2023
Always receive wonderful service.
Oct 22, 2023
It was my first time at Baileys and I would recommend them to everyone. From the moment I walked in to when I left I felt welcomed and comfortable.
Oct 22, 2023
Super friendly staff, got my appointment over with in a timely manner. Everyone answered any questions I had. Will highly recommend to friends and family. Store was clean and well maintained.
Oct 20, 2023
My disappointment in De. Leoni being absent quickly faded after I met Dr. Peak. He was efficient. knowledgeable and personable. I’d appreciate Dr. Peake filling in for Dr. Leoni whenever necessary.
Oct 20, 2023
The whole staff is wonderful and kind.
Oct 19, 2023
Everyone was very timely, polite, professional and willing to assist you as needed. Dr. Campbell is excellent and provides the best possible service. I’m pleased I started coming to her.
Oct 19, 2023
This was my daughters (4 years old) first eye exam ever and she was so nervous. Dr Leoni and all the staff did such an amazing job with her and had so much patience. I’ve also deem Dr Leoni for years. She’s the best! I highly recommend Bailey Eye Care
Oct 19, 2023
Everyone I spoke to was very kind. When I started to feel anxious, there was a genuine effort to calm my nerves and help me understand what they were seeing. I'm very glad a chose this doctor and have already recommended Dr. Campbell and the rest of the team to my family and friends.
Oct 18, 2023
I’m so thankful for Dr Campbell and the staff at Bailey Eye care for working me in this past Monday and for getting me in with a specialist to further evaluate my eye pain. I feel I’m in good hands and my care is very important to Dr Campbell.
Oct 18, 2023
Excellent care from Dr Peak and staff.
Oct 16, 2023
Highly recommend love Dr Kimberly Epling
Oct 14, 2023
Friendly office staff and excellent care
Oct 12, 2023
Everyone is pleasant and very courteous. I feel like I got a very through eye exam.
Oct 12, 2023
Super friendly staff, the whole facility appears to have very up to date equipment and needed testing gear.
Oct 9, 2023
I was impressed with the cleanliness of the waiting room and the professionalism of the staff as soon as I walked in the door. I feel I was treated with respect and kindness by everyone I interacted with. Dr. Peak was really great as he made me feel at ease and comfortable. I felt like my visit was worthwhile and that I received high quality health care. I wouldn't hesitate to refer others to Baily Eye Care.
Oct 5, 2023
My son (age 6) saw Dr. Epling. She was great! She was informative, kind, and patient with my son. She would be a good for any young child.
Oct 5, 2023
a great place! Very pleased with the service.
Oct 5, 2023
Dr. Campbell and staff have been awesome. I tried contacts for the first time and they were so supportive and patient with me. I recommend them to everyone.
Oct 4, 2023
Scheduled eye appointment & new glasses. Great visit, very professional & friendly doctors & staff, top shelf.
Oct 2, 2023
Courteous staff, state of the art technology. Dr. Campbell is thorough and explained everything.
Oct 2, 2023
I have been geting my son eye check for 6 years now. I have never had the experience i had at bailey eye care. I brought my concerns up and they answered my questions and if they didnt know they looked into it. I also stated i wasnt sure my son was being accurate in what he sees so wasnt sure his prescription was right for him. They dilated his eye to make sure he had the best prescription he needed. I was so impressed with baileys i made my daughter an appointment as soon as i checked out. Tabitha and dr campbell were amazing. Thank u guys truly. I really feel like this year my son will truly see better then he has in the past..
Oct 1, 2023
They were wonderful! I like Dr. Peek! Very down to earth. His staff was very down to earth! I like because they take the time with you and not rush you!! I was very pleased and happy! Will be back next year!
Sep 29, 2023
Staff very personable and welcoming. Dr. Leoni is so thorough and does a wonderful job. She is also very friendly.
Sep 24, 2023
Courteous reception and thorough exam. I recommend Bailey Eye Care.
Sep 21, 2023
The staff was great, however, my appointment was scheduled for 2:45 and we did not get into a room until 3:42. After the tech did the initial exam Dr. Campbell did not come in for at least another 20 minutes. My daughter got contacts and had to be taught how to put them in. That did not start until 4:30. By the time we left it was after 5:15. Over 2.5 hours for an eye exam is ridiculous and disrespectful of my time. I arrived early to make sure I had time to update any insurance or paperwork before my scheduled appointment.
Sep 21, 2023
I had a great experience at my eye appointment with Dr. Epling on September 12, 2023. Each test went smoothly and I was pleased with the results. Dr. Epling is very thorough and encouraging about the present and what might happen in the future. I am thrilled to have her!
Sep 18, 2023
Everyone there was very nice and understanding. It was my very first eye appointment and they made me feel comfortable through the whole appointment.
Sep 17, 2023
I was treated very professionally and courteously from the time i walked in until the time i left. The technician was very knowledgeable and Dr Peek id very nice. Thank you
Sep 15, 2023
Friendly staff and very knowledgeable doctors. It is located more convenient than my previous eye doctor. Timely appointment and testing.
Sep 15, 2023
The staff members were very friendly and welcoming when my daughter and I arrived. This was her very first eye appointment so she was pretty nervous. They were very patient and kind with her and explained everything to make her feel more comfortable. Dr. Epling also did an amazing job. She took her time with my daughter and was so kind. I'm so glad I chose Bailey Eye Care.
Sep 15, 2023
It was first time at Baileys and I was very impressed. Dr. Peake is fantastic! So personable and kind! Thank you so much! Great office staff also!
Sep 15, 2023
Very pleased with Dr. Peek! The fact that he works with Dr. Smith in Lexington to reduce my trips there is a huge help. Paris assisted on my last visit and was great! Highly recommend this office for all your eye care needs!
Sep 15, 2023
Very thorough with exam. Very knowledgeable and great service altogether.
Sep 14, 2023
Friendly staff, knowledgeable, take good care of the patients.
Sep 13, 2023
Dr. Peek is incredible! He is caring and very knowledgeable. I feel confident that he can take care of my vision! Everyone is super nice there also! Can I say that the girl who helped me with my glasses performed a miracle! LOL I am horrible at choosing glasses but she made it happen! She was so patient and very knowledgeable. Thank you Bailey Eye Care!
Sep 13, 2023
My first time with a new Dr since Dr Bailey retired. It was a very good experience from the front desk to the eye exam,the consultation with Dr Leoni and then choosing new frames
Sep 13, 2023
Great service! Friendly and helpful as aways.
Sep 11, 2023
Very kind & knowledgeable staff!! I feel like my vision care is in great hands!
Sep 10, 2023
I called this week, last minute as my puppy cracked my glasses. The girl who answered the phone was phenomenal, and was able to get me in due to a cancelation. I did not ask her to check, she just did it as part of her customer service and wanting to help me. (That's rare these days!) The tech, (maybe Jess?) was so patient with me, pleasant to be around and best of all, we had fun. Who has fun at a eye Dr app?!! Dr. Leoni was fantastic, very informative and provided me with information on a new technology lens that I had no clue even existed. Then I came across Jordan, to help select my new frames. She was truthful in helping with my selection as far as looks go, and knowledgeable on how they should fit, the type of lens I selected and the insurance. The girls checking me out at the front were fast, as I had to get back to work, friendly and again patient with me. Sorry for rambling, but I'm overall shocked and SO PLEASED with the service this entire office provided and at such short notice. That is not the norm now days and I wanted to let you know it did not go unnoticed or unappreciated. See you all in a few weeks when my glasses come in! Thanks again, Jen Bracke
Sep 10, 2023
They were very thorough and patient. They took the time to explain what each step was. Answered all my questions without getting impatient. Addressed my concerns regarding a preexisting condition, AND explained everything about a new diagnosis, new prescriptions and recommendations. They also explained options when I was concerned about my balance issues being aggravated bifocals. They were also able to schedule next year's visits before I left the office.
Sep 10, 2023
We trust Baileys with the eye care of myself, my wife and all five of our children! From the second you walk in the door, all staff are kind, cordial and professional! Our five year old foster had never seen an eye specialist. Dr Campbell made him comfortable from the second he walked in. While he was a little nervous, you would have never known it ! Our kids frequently ask us when their next eye appointment is! Thanks for making your practice a stress and hassle free experience as well as family friendly with your youngest patients in mind !
Sep 10, 2023
I feel my eye exam went very well. The Doctor and assistants were very nice.
Sep 7, 2023
Very friendly and welcoming staff. They go above what is required to help someone who can't get around very well.
Sep 5, 2023
Dr. Peek was so wonderfully patient with our 9 year old daughter! So thankful for him!!
Aug 31, 2023
I’ve had vision issues my entire life and have seen other eye specialists, but this is the first time I’ve felt like my eye needs were taken seriously, everything has been explained thoroughly and with kindness, patience, and expert knowledge. I appreciate the team at Bailey Eye Care.
Aug 31, 2023
The staff was very friendly and caring and Dr peek as well was very caring. Couldn’t ask for better treatment.
Aug 30, 2023
Always excellent care and caring staff
Aug 28, 2023
I actually hate coming to the eye doctor bc I’m just squeamish about eyes. But Dr Peek and his staff are always so nice and kind to me and make the visit as pleasant as possible.
Aug 27, 2023
Exceptional service and thorough examination!
Aug 27, 2023
I really love Bailey Eye Care. I started going to Bailey three years ago when I lived in Ashland Ky. Three years later I live in Hurricane Wv and continue to be a patient. The staff is awesome! Dr Leoni is personable and very modern. Dr. Leoni was out of office last visit and I saw Dr. Peek who is also a great guy. Great personality and very knowledgeable. Glasses selection are huge and prices are fair. I also know if I have trouble with my glasses they are local to fix those occasional “oops I sat on my glasses” issues.
Aug 27, 2023
Had excellent experience on my last visit, everyone is wonderful. I will be at my next appointment. Thank you Valeria Shockley
Aug 25, 2023
Fantastic staff! Wait times/visits take sooo long. Took an hour and a half this time. Last visit we waited for over an hour to get back to a room.
Aug 25, 2023
Excellent eye care from everyone.
Aug 24, 2023
I have received excellent medical service under the care of Dr Bryce Peek.
Aug 21, 2023
I have received excellent medical service under the care of Dr Bryce Peek.
Aug 21, 2023
A quality, efficient and professional office and wonderful staff! I am 100% satisfied that I chose Bailey Eye Care!
Aug 18, 2023
Good people. Professional and thorough.
Aug 18, 2023
Very professional and thorough. Would highly recommend!
Aug 17, 2023
Very professional and thorough. Would highly recommend!
Aug 17, 2023
The Frame options are not affordable, even with insurance one singular pair of glasses can cost $300+ Every brand is designer which really seems unnecessary. However, The customer service is great, the girls in the front are fantastic and for the most part I understood completely what my options were.
Aug 16, 2023
This was our first visit to Bailey Eye Care. Bethany was FABULOUS and really helped my daughter feel comfortable for her first eye exam. Dr Eplin is so nice and sweet. It was a wonderful experience.
Aug 14, 2023
I was disappointed with the wait time… I didn’t like seeing multiple people before the doctor actually came in and preformed the same procedure. I will be finding a new place to take my girls. This is just not the same place it use to be.
Aug 13, 2023
I’ve been a patient for quite since time and all the staff have been great. The remodeling looks wonderful and is so bright and welcoming. I’ll be a lifelong patient.
Aug 13, 2023
Prompt, professional care and service.
Aug 13, 2023
Bailey Eye Care was quick to get me in to see Dr. Peek when I had a spot on my eye. Fortunately, it is nothing serious but they made sure I was seen and had the best care. Dr. Peek prescribed some drops for the infection. He was professional and took time to listen to my needs and make sure to analyze exactly what was wrong. Thank you Bailey Eye Care for always going above and beyond!
Aug 9, 2023
My appointment started on time. The employees were nice and knowledgeable. The appointment went fast and was efficient. Enjoyed my time and felt taken care of.
Aug 7, 2023
Always friendly staff and clean environment. A professional all round service with follow ups to make sure glasses are right.
Aug 7, 2023
The service was amazing, love everyone there. Would totally come back!♡
Aug 6, 2023
Love, love, love Bailey Eye Care! Staff is always so nice and I always have a great visit.
Aug 4, 2023
Dr. Campbell is wonderful. I have never felt rushed, she always takes so much time to discuss results and answer any questions I might have. I have recommended her many times because of her top-notch care.
Aug 4, 2023
Thank you so much for all you do. I wouldn't want to take my girls anywhere else. Dr. Epling and Dr. Peak are absolutely amazing and walk you through everything that is going on. Best Eye Doctors Around!
Aug 3, 2023
Excellent, very knowledgeable and friendly
Aug 2, 2023
The appointment and service in picking my frames was great...Mel was wonderful. I am frustrated with the contact lens ordering process as I have had trouble reaching anyone directly. I have tried to request a hard copy prescription via online communication and haven't rec'd any responses. The post appointment service leaves much to be desired
Aug 2, 2023
I have been a patient of Dr. Leoni's at Bailey Eye Care for many years. The office staff is always courteous, caring, and knowledgeable. Dr. Leoni is very professional as well as down to earth. She is very good at what she does. She has genuine concern for her patients and cares about each one and their vision. I highly recommend her and her office to anyone looking for an excellent eye doctor and vision care facility.
Aug 2, 2023
This was my first appointment with Doctor Epling. She was very knowledgeable and I felt she really cared about me as her patient. The staff at Bailey’s from check in to check out were all friendly and efficient.
Jul 31, 2023
Professional, thorough and awesome
Jul 30, 2023
Friendly staff, great service
Jul 29, 2023
no complaint. everything was good,
Jul 27, 2023
Alway great. Very helpful. Diagnosed.
Jul 26, 2023
Wait time was great, very professional
Jul 26, 2023
Almost there for three hours.
Jul 26, 2023
The most comprehensive eye exam I had had since being at Bailey eye care. Thank you Dr Leoni and her intern.
Jul 23, 2023
Best eye care in the Tristate!
Jul 23, 2023
Very good service, very nice staff and excellent care!
Jul 23, 2023
Great staff and no wait time.
Jul 21, 2023
I could not be happier with the wonderful service of the staff and quality eyewear.
Jul 20, 2023
I was worked into the schedule due to cancelations . The staff were very polite and helpful. They did a lot of testing which I needed
Jul 20, 2023
Top notch staff and service. Best in the tri-state area.
Jul 20, 2023
This office is so organized and efficient! I recently had cataract surgery and the relationship between this office and Dr Verma’s office made the whole procedure a breeze!
Jul 16, 2023
I’m glad you all have continued the great service that Dr. Bailey always provided. Been seeing him many years and I’m especially happy his name remains on the sign. He treated my mom many years too. Thank you.
Jul 14, 2023
Dr. Leoni and the staff at Bailey Eye Care have been my go-to for over 10 years. Even when I had an eye emergency, they promptly accommodated me and ensured I received the care I needed without any delay. I appreciate the compassion and expertise displayed by the staff and Dr. Leoni so much!
Jul 12, 2023
I had an eye infection that ended up being pink eye and they were able to get me in immediately for an appointment. Friendly staff and Dr. Bryce Peek is wonderful! Thanks for everything!
Jul 10, 2023
Having problems with your eyes is scary. They are helpful and explained things I could understand. Offered me alternatives to invasive treatments which is wonderful.
Jul 9, 2023
Was waiting a little while in my room for people to see me but other than that, everyone was great and explained everything perfectly so I could understand exactly what was going on and what needed to happen. Outstanding staff!
Jul 7, 2023
Everything has been great and very happy with my service so far. Very nice Gentleman assisting me with picking out my Frames to make the process easier.
Jul 6, 2023
It was a good visit. No complaints at all. Everyone very helpful, especially Dr Peek. The news was not great but it was handled very well.
Jul 4, 2023
Was completely satisfied with all they did for us. Will continue coughing back on our regular visits.
Jun 30, 2023
Overall the appointment went great. Had plugs put in for my dry eye. Woke up next morning to my plug in my eye that's worse laying in corner. Have called twice left message 1st time talked to someone 2nd time told me she'd speak to dr. Leoni an call me back has been 2 days an still no call back.
Jun 28, 2023
The doctors and staff are always friendly and professional. I never feel like I'm being rushed through. Dr Epling takes the time to explain everything and always asks if I have any questions. I have been very happy with the care and service I have received in the past year from Bailey Eye Care.
Jun 25, 2023
The staff were all courteous and helpful. I was 15 minutes early for my appointment and was taken back within 5 minutes. Everything moved quickly after that. All testing was comprehensive and results were thoroughly explained. All in all the visit was first rate and I will go back again.
Jun 18, 2023
Bethany was very professional, nice and polite she took time to listen to me. Mrs. Campbell also very polite and professional.
Jun 16, 2023
Very friendly and courteous staff, doctor was professional and attended to all my needs with no rush!
Jun 16, 2023
I always enjoy going to Bailey Eye Care-regardless of eye condition-everyone is always kind and helpful and Dr. Campbell goes the "extra mile" to ensure the health of my eyes-THANK YOU!
Jun 15, 2023
Excellent care and staff was so courteous and professional Dr. Peek is phenomenal!
Jun 15, 2023
Treated very well, thorough exam, pleased with Dr Campbell and the student who assisted with my exam.
Jun 14, 2023
The staff were so very polite. Dr Peek was exceptionally focused on me & my care. They answered all of my questions in detail which was very professional & nice. They tended to all of my needs. Would definitely recommend Bailey’s Eye Care to anyone looking for a professional atmosphere but down to earth caring people.
Jun 11, 2023
Everyone very courteous and professional. The exam was thorough and the equipment is state of the art.
Jun 9, 2023
Friendly staff, and received thorough exam. Lots of options for glasses.
Jun 9, 2023
Check out was kind of confusing.
Jun 8, 2023
The person at the front desk who helped us check in - she was so efficient and polite. Thank you. Jess the technician - very helpful and knew what to do and how to get it done. Spoke with respect to Adelina, which I appreciated. The only thing that bothers me when I come to your office is you do not run on time. I work and that makes it very difficult to manage the visit and take care of my job responsibilities. I also dont like to hear personal chit chat amoungst the staff; that makes me feel like could be working instead of chatting and get done in a more timely manner. If your clients work and that work is how you and your staff are paid - its a form of respect to be on time. We are on time for the appointment so please consider this in your management planning. Otherwise, thank you so much.
Jun 8, 2023
Very helpful staff and so appreciate Dr. Peek taking the time to answer my questions....
Jun 8, 2023
Courteous and professional staff.
Jun 8, 2023
Everyone was very courteous and easy to talk to.
Jun 8, 2023
I would recommend anyone to go they did a wonderful job of getting my appointment To me beating able to see the doctor and getting the correct prescription for my glasses.
Jun 3, 2023
Everybody super nice and helpful and very very cute super awesome staff
Jun 2, 2023
I arrived on time but waited approximately 20 mins to be seen.
Jun 2, 2023
I really enjoyed the employees and the service I received.
Jun 1, 2023
EVERY ONE IS SO Professional and so kind ! i had to wait( I THOUGHT AN EXTRA LONG TIME) to leave,I finally went to the front desk and was able to ask about my bill and leave.
Jun 1, 2023
I had the pleasure of seeing Dr Kim Eplion - she spent time with me explaining all about my eyes. All of the staff were very efficient & friendly
May 27, 2023
Great service, great employees and great doctors.
May 26, 2023
This is the worst experience I have ever had in my life. First the tell me they take my insurance why would I come there if they didn’t. Then after my appt they tell me they don’t take my insurance and charge me over $300. I don’t leave with glasses or contacts they tell me before they give me a contact script they have to order a trial pair. Then they call my telling me my contacts are ready I call back twice and leave voicemails. My calls were never returned I called they next week and they told me I could come in the pick them up I come in wait over ten minutes and they tell me I need to make a separate appt that I have to wait over two months for all to try on contacts. This place is a joke.
May 26, 2023
Great people. Very thorough.
May 25, 2023
Everyone that I encountered at Bailey Eye Care was pleasant and efficient.
May 24, 2023
The best dentistry around! They are amazing with my daughter.
May 14, 2023
Kind staff and very thorough testing. Reviews all options when it comes to treatment.
May 7, 2023
Excelent Service. On time and went smoothly.
May 4, 2023
Thought everyone was very helpful and courteous. I really appreciate the time spent on trying to assist me with my problem.
May 3, 2023
Very disappointed in the care. Did not receive full exam tho my insurance coverages after care for my cataract surgery. Lacking knowledge of patients insurance coverage.
Apr 28, 2023
Everyone at Bailey Eye Care is always so nice. The entire facility is clean, up-to-date & welcoming. I feel that they always have my best interests at heart. I would go anywhere else.
Apr 28, 2023
The short hair staff that came in with the main eye Dr was rude. Also the training Dr was rude.
Apr 27, 2023
My visit was pleasant. Very personable and great staff and physician. Would highly recommend your office to future patients
Apr 27, 2023
My visit with Dr. Campbell was great as usual. I had a problem with the receptionist who did not check me in after I told her my name and doctor and the time of appointment. I waited 40 mintues and two other patients went in before me. I went back to the desk to ask why. The person I was to check in with was in the restroom so I thought the other girl that I checked in with took care of it. But, she did not.
Apr 25, 2023
Eye exam. My experience with Bailey Eye care was very positive. All those who had a part in my exam(s) were positive and very professional. Upon completion of the exam I asked for and received a very detailed summary of my results. Thank you Bailey Eye Care team.
Apr 21, 2023
While a bit longer than I would have liked (2 hours including optician), the people who i worked with were knowledgeable and courteous. Like Dr. Campbell
Apr 21, 2023
The staff was very pleasant. I especially liked Gerry. She made me feel very comfortable. Overall a good experience.
Apr 21, 2023
Great care every time at Bailey Eye Care!! I have been going to them almost 20 years!!
Apr 16, 2023
The nicest group of employees that I have dealt with in a very long time. So friendly and helpful.
Apr 15, 2023
Entire staff was friendly, efficient and very knowledgeable. Very thankful to have been seen so quickly.
Apr 9, 2023
Great 1st visit at Bailey’s Eye Care…I was greeted quickly, seen by their very professional staff…Everyone went to work immediately to assess my eyecare, finally, quickly seeing Dr. Leoni..
Apr 9, 2023
As always I received an excellent eye exam from a professional staff who constantly demonstrate their concern for the patient’s eye care.
Apr 8, 2023
Very attentive to my issues with my eyes. Friendly staff, excellent Doctors. I highly recommend Bailey Eye Care.
Apr 5, 2023
Everyone was SUPER friendly!
Apr 2, 2023
Each tech was efficient, friendly and knowledgeable. Dr Campbell is always encouraging and enlightening. I always learn something. Gerry was wonderful to talk to!
Apr 2, 2023
I like that mine Doctor cares about my abs my family eye health and she is very particular when is about to get our prescriptions
Mar 31, 2023
Always a pleasure to visit. Everyone is nice and exams are thorough. Thank you all.
Mar 30, 2023
Very kind staff they did a excellent job with they exam
Mar 30, 2023
Was seen at my appointment time. Dr Epling was thorough and explained my problem.
Mar 26, 2023
I would like to thank the entire staff for getting me an emergency appointment for loss of vision in my left eye. The checked my eye and decided I needed to see an ophthalmologist immediately. They called and got me an immediate appointment with retina consultants.
Mar 24, 2023
Everyone from beginning to end was efficient, accommodating, informative and knowledgeable. Thank you for your attention..
Mar 24, 2023
I was seen in a timely manner and everyone was courteous and professional.
Mar 23, 2023
I have tried several eye centers in the area and always end up back here. My vision insurance is not accepted by many physicians so the fact that I’m willing to pay out of pocket should speak volumes. The staff and physicians have always been so friendly, kind, helpful, and most importantly knowledgeable and competent in their field!
Mar 22, 2023
Friendly staff who helped make the visit as easy as possible. It was my son's first visit, and they were very patient with him.
Mar 22, 2023
Doctor and staff very accommodating, efficient, and professional.
Mar 21, 2023
Good service. Only problem was Left in optical and no one notified.
Mar 20, 2023
The staff asks appropriate questions and listens to my answers. Dr. Leoni also listens to my concerns and tells me what she finds in my eye exam. She discusses what she thinks is the best way to treat irregularities in my exam, and how that will impact my concerns. I'm very happy with Dr. Leoni.
Mar 19, 2023
Very pleasant personnel. I was greeted and treated with utmost professionalism. Thank you everyone
Mar 17, 2023
I am very pleased. Very nice staff and I really like Dr. Epling.
Mar 17, 2023
Bailey's was very kind and good to our family!!
Mar 17, 2023
Very clean building, staff was very friendly and the Dr was beyond nice. Highly recommend for 1st time visit
Mar 17, 2023
I really like the staff at Bailey Eye Care...they are much friendlier than my previous eye care center.
Mar 16, 2023
Very in depth eye exam. Good communication in explaining each part of the exam. In addition I was not hurried and was able to ask questions in a relaxed (non hurried) manner. I was very pleased with my visit. See you next year!
Mar 16, 2023
Up to date technology, very friendly staff
Mar 15, 2023
Dr. Campbell and staff were amazing! Informative, kind, and helpful!
Mar 12, 2023
We really enjoyed our first visit at Bailey Eye Care. The Dr. and the staff were so incredibly nice to my daughter while she was upset during the exam. Everything was explained to us in a way that made sense. The office was also nice, too. Overall a great experience and glad we found a Dr for my daughter to see instead of having to travel to Cincinnati!
Mar 10, 2023
My appointment was very smooth. I was greeted and checked in immediately. My checkup was thorough and complete. I appreciate Dr. Epling’s care and concern.
Mar 10, 2023
I trust my eyes completely to Dr. Campbell and her staff.
Mar 9, 2023
Friendly Staff and great service
Mar 5, 2023
Such amazing stuff, everyone was so welcoming and friendly.
Mar 5, 2023
Everyone, from the ladies at the registration desk, to the assistants who prepare the patient to the see the doctor, to the doctor herself.....are friendly, helpful, welcoming, and genuinely put forth a sense of gratitude for the patient's choosing of this doctor.
Mar 1, 2023
Dr. Campbell was great! Waiting to get checked out after my appointment is unacceptable. Waiting for 15 minutes for the girl to tell me I don’t owe anything (which I already knew) and they will contact me later for an appointment. Smh
Feb 27, 2023
My daughter has SPD (sensory processing disorder) and many new environments are difficult for her. Dr.Campbell and the staff at Bailey were absolutely amazing!. They done everything they could to make my baby comfortable. That really means a lot to me and my family. It’s not often we go to a place for the first time and NOT have a sensory overload fit. I was really impressed at how amazing they were with us during my daughters visit. 10/10 highly recommend!.
Feb 25, 2023
doctor was great. glasses were shipped to me and no one even checked to see if the arms were ever. i ended up having to come back to have them adjusted. not happy about that at all.
Feb 24, 2023
Had a good appointment, on time (as usual), every employee very courteous and helpful.. I'm so thankful for the emails to remind me of the appointments also.
Feb 24, 2023
Dr Leoni is the best at explaining things and helping you feel well taken care of !! 5 star
Feb 22, 2023
Awesome service. Don’t change a thing!!
Feb 20, 2023
Thanks so much fast and nice people.
Feb 19, 2023
I felt I got a thorough eye exam for the first time in a long time. Dr Campbell was so kind and thoroughly explained the condition of my eyes. Staff was so friendly and helpful. Will be referring The Bailey Eye care to all my friends and family.
Feb 12, 2023
The staff was very friendly and professional. Dr Epling is great. Takes the time to talk with you about your exam
Feb 10, 2023
All staff were kind, courteous, and considerate. All of Dakota’s questions (he has plenty) were answered, and so were Mom’s. The only disappointment (to Dakota’s dismay) was that they do not have Nascar glasses cases. His frames are “Nascar blue” though. The experience was made pleasant and easy with little wait time.
Feb 8, 2023
I can’t imagine going anywhere else! Dr. Campbell is so thorough. Her concern for my vision and in-depth testing of ongoing issues and continual testing for a boarder line concern is amazing. Dr. Campbell is a God send, I have never felt rushed nor do I leave feeling like I have unanswered questions.
Feb 6, 2023
This was my first time with Bailey Eye Care after seeing another optometrist for more than a decade, and I am thankful for my decision to switch. Everyone was incredibly kind, personable, and took the time to explain what they were doing. I left feeling like better than I had after previous eye exams.
Feb 5, 2023
Such a positive experience. Everyone is so friendly.
Feb 3, 2023
Well, I didn't have to wait for my appointment time, somebody got me right away. Everyone was nice to me and explained everything quite well.
Feb 3, 2023
Since this was my first visit to Bailey, I was very pleased. Staff and doctors were very pleasant and helpful. I would certainly recommend your staff in the future.
Feb 1, 2023
Amazing. Took care of my stuck contac lens problem complicated by Covid. Care above and beyond expectations. I greatly appreciated the service.
Jan 29, 2023
Dr. Peek is amazing! I recently just saw Dr. Peek after transferring from another local Optometrist and I am so thankful I did! Once, I had my encounter when he was examining my 7 year old I knew we made a great choice! The office staff are so helpful, kind, and portray they are happy which you don’t often get! Thank you for serving our community!
Jan 29, 2023
Friendly and knowledgeable service.
Jan 29, 2023
Love, love, love everyone at Bailey Eye Care! Everyone is so kind, efficient and professional!
Jan 26, 2023
Short wait time! Professional ! Friendly! LindaMidkiff
Jan 22, 2023
I love Dr Campbell but a wait of nearly an hour before even being brought back for testing is unacceptable
Jan 22, 2023
Emma is the best ever! She is patient and explained every lens option to me when asked. She also gave informative suggestions on frames appropriate for my prescription as well as a design that are flattering to my face shape. She is very professional and helpful when making such a costly and important purchase as prescription glasses!
Jan 20, 2023
receptionist was very informative to me. waiting time was not very long.everything went very smoothly.
Jan 20, 2023
I think you are the most amazing place I have ever went to for an eye exam.
Jan 19, 2023
I always get superior/personal care at Bailey Eye Car. Dr. Campbell is beyond competent and a very caring doctor. I am never disappointed with my care.
Jan 18, 2023
Wait time was approximately 7 minutes. Then moved on to very thorough testing. All employees were very friendly & courteous.
Jan 15, 2023
I have always had a positive experience at Bailey.
Jan 13, 2023
Everyone was efficient and personable.
Jan 12, 2023
I love i/ up there all the drs and the receptionists are awesome
Jan 11, 2023
Professional eye exam done with results shared in a way I felt cared about. Meet my concerns and showed me about my early cataracts with reassurance they would follow up. As all prices have gone up and the disappointment of what insurance is paying, I am sorry that the nice girl who worked so hard to help me with choosing frames had to do it only to discover my recently changed policy no longer covered yearly frames. Life after retirement! Do appreciate the services there and will go back.
Jan 11, 2023
Everyone was amazing so helpful
Jan 6, 2023
Appointment went well. Short wait time, tests done efficiently, doctor was very informative
Jan 5, 2023
Nice people work there. Great doctor care.
Jan 5, 2023
Wonderful staff! Always a short wait time! Courteous and friendly, yet always professional! Would highly recommend!
Jan 5, 2023
All the staff were extremely welcoming and so nice
Jan 4, 2023
r. Campbell is fantastic!! Office staff was so awesome as well. Great team efforts. Can't wait for new glasses. Great experience. Thank you
Jan 3, 2023
Everyone was very kind & I was impressed with the level of knowledge & professionalism from everyone.
Jan 1, 2023
Dr. Campbell was excellent! She was so knowledgeable on dry eye disease. I'm excited for the first time in many years that I will get relief by using the tools she told me about and trained me on.
Jan 1, 2023
Dr. Bailey and her assistants go over and above to take care of things. All are knowledgeable, personable, and ever ready to be helpful, even when I had to call back twice to get something ordered that was recommended. This is excellent service!!!
Dec 29, 2022
Recheck on benefits of Restasis.
Dec 23, 2022
Dr.Peek was great! He talks to you like a person, he listens, very easy going and so helpful. Loved him!
Dec 22, 2022
Everyone is so friendly and so helpful when I go in and get an adjustment or whether I have my regular exams the doctors are so nice Dr Campbell is my particular doctor very nice very thorough Emily's a great help picking out my glasses help me getting adjustments the other ladies that help with the exam are fantastic and you guys rock!
Dec 21, 2022
I've been wearing glasses since I was eight years old. Dr. Leoni is the most thorough optometrist I have ever had. Thank you!
Dec 18, 2022
The staff is wonderful; prompt, knowledgeable and very kind. My experience was fantastic from start to finish.
Dec 18, 2022
Everyone there was very nice. Wish I could remember the gals name that did the testing before the doctor came in. She was awesome! I was very comfortable with her and she was fun. Dr. Peak was great also. I have finally found my eye doctor!
Dec 17, 2022
The service was excellent from the first girl that I saw to the last, including the doctor.
Dec 15, 2022
As always I have the best Customer Service from everyone at Baileys !! First time meeting Steven and he was top notch !!! Highly recommend Bailey to everyone !!!
Dec 14, 2022
Appointment went smoothly, no problems. Would have liked to have gotten an ointment (Bacitracin Zinc and PolymyxinB for my eye.
Dec 11, 2022
Five stars isn't enough to express my gratitude for the respect, care and knowledge from the staff and medical team-especially Dr. Campbell. She has gone the "extra mile" over & over to help heal my eyes-I can't thank Bailey Eye Care enough!
Dec 8, 2022
Everyone was very informative on time assistant would be out to lobby to take me back to diagnostic room.
Dec 4, 2022
Dr. Kayla Campbell is an outstanding optometrist. She is very personable and caring with her patients. She is amazing! The front desk staff and techs are very welcoming, friendly, and helpful. Love Bailey Eye Care!
Dec 2, 2022
The office was finished and it looked great! My appointment went very smooth. I went to each room with no interruptions!
Dec 1, 2022
Everyone working was very nice & calming, however I made an appointment over the phone & when I arrived for the appointment was told I was not in the system at all, but there was a spot open at 2:30 to get me in. I did not get in until almost 3:00 & after the initial eye photographs still had to wait another 10-15 minutes for a room. I was there from 1:45 until 4pm & with my entire afternoon wasted I no longer had time to look at glasses so I now have to take more time out of a busy schedule to come back again.
Dec 1, 2022
Always great experience. One thing I suggest is with the increase traffic in your office at check in that more than 1 person be in charge of checking people in. I was in line at 2:14 for checkin and 3 people were ahead of me and waited 20 minutes just to Sign in for 2:30 appt. After that it Was smooth. Dr. Peek Is amazing and Parks was Great.
Dec 1, 2022
My first visit with Bryce Peek. It went well.
Nov 30, 2022
You worked me in, on a Friday afternoon, during an emergency and I so appreciated that! The care was top notch and everyone was so kind. It was a great experience! Thank you!
Nov 28, 2022
Fast and friendly service. Very knowledgeable.
Nov 27, 2022
All the latest equipment, very helpful and nice.
Nov 25, 2022
Geri (with a G for girl 😊) and Dr. Epling are the best! Both are kind, patient, and truly care about my kids eyewear needs!
Nov 22, 2022
I fell I received a very thorough eye exam. The technician, Steve, was very kind. Dr. Leoni was very kind and caring. I would highly recommend Bailey Care.
Nov 20, 2022
Bailey Eye Care has superior service and the staff and doctors are very caring and considerate.
Nov 14, 2022
I liked the care to me the patient, I’ve never had that many test before. Thank you ever so much
Nov 11, 2022
All was as expected. Very smooth and pleasant. I like your new decorating.
Nov 11, 2022
staff very friendly, timely
Nov 9, 2022
My daughter is 3 years old and always feels so welcome there. The staff is great with her and always makes it a fun experience rather than a scary one! We really appreciate the staff and we love Dr. Epling!
Nov 9, 2022
Very thorough and professional. The best eye care I’ve received since getting my eyes checked.
Nov 6, 2022
Great place, wonderful doctor and staff. Will deffinitely be my eye care choice.
Nov 6, 2022
I felt I had a very good eye exam and as a new patient the office staff was very helpful getting all my insurance information figured out. The wait time was very minimal too
Nov 5, 2022
My daughter is 2 and Dr. Peek did a fantastic job with her. He was so patient with her.
Nov 3, 2022
All of the doctors and technicians are professional, very courteous and friendly. On the question about how long I had to wait, yes, it was about 15-20 minutes but my appointment was an emergency visit and I was glad to be worked into the schedule and seen as quickly as I was. I would highly recommend the Bailey Eye Care Team to anyone.
Oct 31, 2022
I always have a great time visiting your Eye Clinic. I am always greeted when I enter the office with smiling faces. I have never once been treated unfairly, been unable to get my thoughts across to the techs who do the work when you are first put in a room. Everyone at Bailey Eye Care is just simply FABULOUS!!!!! I would not consider going anywhere else, of course unless I am referred to someone else, for something that is not in your realm of expertise. I would like to thank each and every staff member there and the doctors, especially Dr. Kayla Campbell for your care of my eyes. I know I am not the easiest patient with my severe dry eyes, but I do love them with all of my heart and soul. Keep up the great work you do. I will see you in a few months again.
Oct 30, 2022
Dr Leoni and staff have always been professional, friendly and knowledgeable.
Oct 30, 2022
Nothing against the staff, but a few things need to change. Had to wait 36 min past appt time, waiting room seating inadequate, benches uncomfortable, when finally taken for appt, no explanation given as to what was to be done, then had to wait again, then was told machine broken and had to go to another room, then wait some more! Had arrived 15 min early for appt and was there for 2 hours and then after exam had to wait another 15 or 20 min to get checked out! REALLY! I was there for post-op visit and this was the worst visit I have had at Bailey's. They might have remodeled to make things pretty, but went down hill on operation. Not sure I will return here!
Oct 29, 2022
Amazing!! That’s the only way to describe my experience. I showed up first thing in the morning with eye pain and no appointment. The staff had a training day. Someone had noticed me sitting in the parking lot for quite a while and came out to check on me. They took me in and Dr Leoni agreed to leave training long enough to check my eye. I’m so grateful for the care the entire staff took to see me unscheduled and with such kindness.
Oct 28, 2022
Well the examination was fine and everyone was friendly. But no one alerted me of the price increases for the contact examination prior to my visit. You should make people aware of that before they check out. Also, I was moved to a tier 2 contact exam, and NOTHING different happened during my exam. And on top of that, no one told me, again, until I went to check out. I will not be back to your office.
Oct 28, 2022
I think all of your ladies out front need to know how to do all jobs required to check in and check out. I was waiting to check out for at least 30 minutes Tuesday, and even got skipped because they put someone's paper ahead of ours in the black check out shelving. The girl at the check out kept having to ask people questions and so many workers were standing around. Very aggravating as a client.
Oct 27, 2022
Very happy to be a patient at Bailey Eye Care
Oct 23, 2022
Very nice and professional staff
Oct 23, 2022
Everything was fantastic! Staff, Dr, receptionists, will be back!
Oct 23, 2022
Dr. Leoni and everyone in the office was very professional, efficient, and friendly.
Oct 23, 2022
Dr. Campbell was great however the billing department and receiving the glasses have been a different story. I will continue to take my daughter to Dr. Campbell but won’t be purchasing anymore glasses from them. They told me it would be 2-3 weeks to receive the glasses sometimes sooner but we are almost at 5 weeks and I just received them. No call or anything. I had to reach out to them. Terrible customer service.
Oct 20, 2022
I waited almost an hour BEFORE I saw the doctor. I really liked Dr. Campbell and her tech.
Oct 19, 2022
First time at Bailey Eye Care. Was impressed with the attitude of the staff as well as their knowledge concerning different procedures.
Oct 19, 2022
I Have always received excellent service and attention from you and your staff. I have confidence in your advise and treatments recommnded and hope to continue to be your patient for many years. Lois Conley
Oct 19, 2022
You guys did amazing with jayden. I was actually surprised at how well he did since the last time he was scared. Thank you for making a good experience.
Oct 16, 2022
Dr Campbell is very helpful and understanding my eye problems.
Oct 14, 2022
Came in to make an appointment, satisfied MY needs perfectly. First time patient here. All were pleasant and friendly. Great experience.
Oct 14, 2022
Awesome people and service.
Oct 14, 2022
I appreciate how quickly you responded to my acute problem! Thanks for working me in!
Oct 14, 2022
Everyone is super nice, but I don't really trust their diagnosis. They said my daughter's prescription barely changed, yet she was struggling to read the charts with her glasses and has complained about not being able to see things from a distance while at school.
Sep 28, 2022
Everything met my expectations! Staff members were well informed, performed their testing graciously, went over the results with me, and advised me of the outcome and information about additional treatment.
Sep 28, 2022
I was very pleased with my appointment on Monday. I had an emergency and needed to be seen that day. Everyone was very kind and considerate. I was seen quickly with not much of a wait. I appreciated the professionalism and consideration given to me. I thought Dr Epling was very thorough in explaining my diagnosis and assured me they wanted me to call if there were any problems. Before I even left the building I had a text confirming my Perscriptions. I was very pleased in the care I received and I had not done my yearly check up because I was seriously considering another eye doctor. Now I feel much better about continuing my eye care services here and for my family
Sep 28, 2022
The service was excelent. From check in to the end.
Sep 28, 2022
Good professional staff——-good visit
Sep 28, 2022
My appointment was at 2:30 . Long wait before going back and another long wait for the doctor to come in. Also, the prices are very high and the billing is always an issue. I do like Dr Campbell!!!
Sep 26, 2022
The staff was very accommodating, Bethany in particular. I’ve always had a great experience at Bailey Eyecare. Also, the remodel is posh!
Sep 26, 2022
I am well pleased with the service I received, I strongly recommend others to try their service.
Sep 25, 2022
If I could choose zero, I would.
Sep 22, 2022
I was pleased with Dr Campbell
Sep 21, 2022
As always, I received a comprehensive eye exam with comparison studies of progression of my bilateral epiretinal membranes which are stable. Dr. Epling was very thorough and explained the findings. The whole staff was courteous and professional.
Sep 21, 2022
Attentive and supportive front desk staff. Despite my lack of payment at time of arrival, the staff signed me in, answered my questions, searched for my previous payment, and began my appointment without hesitation. Then sent me back. I appreciated their concern for my Mother’s welfare rather than her CareCredit card.
Sep 20, 2022
I had a very good experience at Bailey Eye Care last week. The employees are friendly and I feel fortunate to have such good eye care.
Sep 19, 2022
Everyone is very caring and courteous.
Sep 19, 2022
I was very pleased with Dr Bryce Peek. He answered every question and eased my mind on the decisions I needed to make. Will spread the word at how great the visit and care was. Thanks again.
Sep 16, 2022
Great staff and my doctor was amazing!
Sep 15, 2022
Dr. Leoni is not only a fine doctor, but also she is a kind and funny individual. Although i am usually anxious awaiting any medical appointments, Dr. Leoni is so positive and dfriendly, that shemakes each visit a pleasant one; she is a tremendous asset to Bailey Eye Care!
Sep 14, 2022
Exellect care and great exam! Staff was outstanding. Dr. Epling was a joy!
Sep 14, 2022
Very clean, professional and knowledgeable. A great selection of glasses with expert fitting and personalized lenses. Love the staff!
Sep 14, 2022
Everything at Bailey is in a timely manner and everyone is very helpful
Sep 12, 2022
5 stars 🌟 the office staff and doctor were great!
Sep 12, 2022
Staff is very friendly and welcoming and Dr Eplin is very familiar with my medical records prior to coming into the exam room. She always makes sure I understand everything that was done and answers questions in detail. I never feel rushed. I leave feeling valued.
Sep 10, 2022
Normally, I would have given this office a 5 star rating, but I wasn’t seen for an hour past my appointment time.
Sep 8, 2022
Bethany was incredible and so helpful! And so was the Doctor there:) wonderful and helpful staff! Also, support local!
Sep 8, 2022
Always feel very welcome and not rushed when I come there. Dr. Epling is great and Steven took his time with my tests. I thoroughly appreciate everyone.
Sep 8, 2022
This was my first visit here and it was great. The staff was very welcoming and Dr. Peek was knowledgeable and informative on my options for contact lenses and vision needs. I would definitely recommend.
Sep 5, 2022
Loved the personal touch. Good to see Lindsey.
Sep 2, 2022
All of the staff are wonderful! You can tell they really work hard. The new addition to the office allows more space and everything seems very clean. Dr Leoni is very kind and takes time to listen. She provides excellent patient care!
Aug 30, 2022
Appt time was 3pm didn't leave the office until after 5p. Waited over 30 minutes to get to first vision screening then to sit in another waiting area for at least 30 more minutes before going to a room. At check out I waited for what seemed like a long time due to the one staff member doing all the check out. She was also having to deal with pick ups. I was late to pick up my children and I feel like yhe office has expanded beyond its capabilities without adding extra staff.
Aug 29, 2022
As always, my visit was a great experience. The professionalism, caring, and thoroughness of the staff and doctors are unmatched. Thank you
Aug 27, 2022
I was so impressed with the facility as well as the most thorough eye exam ever!
Aug 25, 2022
Eye issues possible something in eye or infection
Aug 25, 2022
Excellent, courteous knowledgeable staff Dr. Peek is very professional and caring. He explained things very clearly and answered all my questions
Aug 24, 2022
Mellisa Leoni is exactly what I needed when my current prescription was not working for me. She listened and understood what I had to say and checked and found that I needed a change in prescription.
Aug 24, 2022
Excellent care and prompt appointment scheduling for an eye concern
Aug 22, 2022
Fast, professional, and friendly from the receptionist to the doctor and everything in-between!
Aug 22, 2022
The eye exam I received at Bailey’s Eye Care was very thorough. Dr. Campbell is very personable and answered all my questions. The office staff is helpful and courteous. I would highly recommend this office for your eye care needs.
Aug 18, 2022
Only disappointment was I had to wait an hour for my appointment and it made me feel like someone forgot I was waiting.
Aug 18, 2022
Dr. Campbell is so great as always, my tech this time was Steve and I can’t sing his praises enough. He was so kind and well mannered and answered all my questions.
Aug 18, 2022
Super friendly, knowledgeable and efficient. This has been my go to place for years now and that’s not changing anytime soon.
Aug 17, 2022
My experience with Bailey eye care was top notch!! Everyone was friendly but professional and made my time there seem like a shorter period of time!! Dr. Peek was very thorough in his examine and especially his explanation to problems that he found. They were very accommodating making sure my husband and I were able to get our appointments together. If you are looking for an optometrist, I highly recommend Bailey Eye are!!
Aug 16, 2022
Bailey Eye Care is the absolute best! I always leave with a thorough understanding of what tests they've ran and what all my options are. After having a severe vision impairment, Dr. Peek was able to explain everything clearly, helped me setup an appointment with a consulting Neurologist, and got me on the path to recovery. Thanks to Dr. Peek and the whole Bailey Eye Care team, I've regained a great deal of my vision and life is moving on! The entire staff is friendly, professional and they care about their clients!
Aug 15, 2022
Really like the friendly staff and the explanation of what is wrong with vision is done with care and easy to understand.
Aug 12, 2022
Awesome people efficient polite great place best in area
Aug 10, 2022
Your office got me in very quick when I called as a new patient with a possible eye problem.
Aug 8, 2022
Everyone so kind and professional. Dr Epling is amazing and I’m so happy I’ve found her.
Aug 5, 2022
We had an awesome experience at Bailey! My daughter is 11 and has anxiety. The staff was very patient with her and supported her ever need!
Aug 4, 2022
I always walk away feeling like I’m her only patient. Dr. Campbell is so through, I highly recommend her and her team for the best exam, testing, care and concern.
Aug 4, 2022
So very attentive to you and your questions and concerns. Everyone was Kind and friendly and made you feel welcome And they Were,, glad you were there!!
Aug 4, 2022
Very nice and friendly people. I wouldn’t go anywhere else and would recommend them to my friends.
Aug 1, 2022
Love, love, love! Fantastic staff, up to date technology and just all around good experience. Dr. Campbell is so sweet and personable and really knows her business. I would definitely recommend Bailey Eye Care to anyone needing such services.
Jul 28, 2022
Bailey Eye Care is so well organized. I cannot see where changes need to be made anywhere Great staffing and caring physicians!
Jul 27, 2022
I really like your office, however I called today 7/26/2022 to check on the status of the glasses I bought and paid for on 6/30/2022 and was told my order couldn’t be found and this is after being on hold for almost 20 minutes. I was transferred to someone in optical only to have the option of leaving a voicemail which no one ever called me back so I have now submitted a request online for an appointment.
Jul 26, 2022
Great and quick service. Thank you for making me feel welcomed as I just walked in without an appointment and making arrangements for me as quick as you did.
Jul 25, 2022
Waiting time to be taken back was only about five minutes. Which was very good. Very pleasant appointment.
Jul 21, 2022
They are great with my daughter she has been going there since she was 3 years old she is now six.
Jul 18, 2022
I had a great experience at my appointment last week.
Jul 18, 2022
I was not an established patient, never having been seen there before, and had an eye infection, however they made a spot for me the very morning I called. It was very much appreciated. The care I received was excellent.
Jul 18, 2022
Saw the staff/Dr. Leoni at tome of scheduled appt. Thorough exam; results explained to me.
Jul 14, 2022
Very courteous and PROFESSINAL. Thanks for everything.
Jul 13, 2022
Everyone is so friendly and helpful. I requested an additional appointment weeks after my regular appointment. Dr. Peak and staff listened to my concerns and I was really impressed with the service I received.
Jul 11, 2022
The appointment went well and timely.
Jul 2, 2022
Great service and staff. Zero wait time. Dr Campbell is a great doctor and I highly recommend her.
Jul 1, 2022
A wonderful group of people. Professional, helpful and friendly. Would definitely recommend Bailey’s Eye Care.
Jun 27, 2022
I scheduled an appointment with Molly. She was wonderful to work with
Jun 27, 2022
Great customer service and staff was wonderful with my children thank you
Jun 26, 2022
I had a very excellent visit I loved that the doc listened to me and let me try the same script in both eyes since it wasn’t off by much loved it
Jun 22, 2022
All staff members was professional. Their system is streamlined to get you in and out quickly without feeling rushed.
Jun 21, 2022
This was my first appointment with Bailey Eye Care and I was impressed with the process. I saw Dr. Bryce Peek and he was very through and pleasant. I have another appointment for September and look forward to seeing Dr. Peek again.
Jun 21, 2022
Excellent service as always.
Jun 21, 2022
I continue to be impressed with the medical team at Bailey Eye Care and the renovations and grateful for Dr. Glenn Bailey's partner-Dr. Kayla Campbell and her assistants. They are wonderful and caring give you all the attention you need during your visit. Thank you all!
Jun 21, 2022
The team at Bailey Eye Care always creates a friendly and welcoming environment. The care and concern from the entire staff is phenomenal. I even got follow up calls from the optometrist (Dr. Peek) to make sure I was doing okay. I highly recommend them.
Jun 21, 2022
Baileys Eye Care has fantastic equipment and staff to take care of all of your needs
Jun 21, 2022
This is the SECOND TIME they got my child’s eyes tests wrong and had to retest them.
Jun 15, 2022
Staff was friendly . Dr Eplion was friendly and informative. The facility is clean and updated. The student that I had was a very sweet young lady but could use a little more training in putting the drops in your eyes, soaked my mask and ran down into my shirt. And charging your patients to write their prescription is ridiculous .
Jun 14, 2022
Friendly, efficient staff and best optometrist I have ever had Dr Leoni)!
Jun 14, 2022
A very well organized and well run business
Jun 14, 2022
This was actually my first ever visit for eye care. I arrived right at my appointment time. They were really busy and i only had to wait 15-20 minutes to go back. The staff were very friendly and professional. Dr. Leoni was great and explained everything to me to insure I understood everything. Prices for my new glasses were not too expensive passed by coverage either.
Jun 13, 2022
Every is great I satisfy the visit and thank you
Jun 13, 2022
Awesome place the most friendly place I’ve ever been
Jun 3, 2022
I have used Bailey eye care for a lot of years,,they have always been very efficient and have always responded to my questions. I was there a few days ago expecting something much worse but in the end and a few test later my problem was taken care of with there treatments and not surgery which was what I expected. It may cost you more than other places but i can not put a price on good eye care..
Jun 3, 2022
Service is great. Very clean office. Employees very friendly. Highly recommend
Jun 2, 2022
I highly recommend Dr. Campbell. She seems very knowledgeable and makes you feel at ease. At first I was reluctant to change eye care specialists but my doctor left to go to another company. Now that I’ve met Dr. Campbell no worries!!! She made the transition seamless!
Jun 2, 2022
From my appointment on 4/11 it has been a comedy or errors ordering sunglasses. Here we are one week short of 2 months and I don’t have. Twice I was to get phone calls re question s and I had to follow up as no one called. While I am very happy with Dr Campbell I will never purchase glasses from Bailey Eye care. Very poor service and zero follow up.
Jun 1, 2022
Very satisfied with my visit
Jun 1, 2022
Always very helpful, kind and considerate. A pleasure to come in every time!
Jun 1, 2022
Awesome office staff, and the staff that I met were all wonderful……the doctor made a smart decision that my cataract had to come out right away so she referred me, If I hadn’t gone to Bailey’s it would another 2 months before I would have seen my Retina Specialist Dr Skolik
May 30, 2022
Professional as usual! The entire staff is great and I would recommend them to anyone who doesn’t already go there.
May 30, 2022
Fantastic eye caregiver Professional quick knowledgeable there’s not much more important than your eyes
May 26, 2022
Very nice staff and helpful. Overall very informative and stress free atmosphere.
May 25, 2022
Baileys has all the newest equipment very friendly helpful staff
May 20, 2022
Everything just fine. Thank you for all your consideration and patience. May God richly bless each and every one. Again thank you.
May 19, 2022
When I first walked into your building, I found the facility to be very clean and well organized. The staff were very welcoming. Although there were a lot of people waiting in the waiting room, I did not have to wait long at all before my appointment began. I found all staff polite and professional. I also found the staff was very helpful in helping order a new pair of glasses. I highly recommend Bailey Eye Care.
May 19, 2022
Very clean office space. I didn't wait hardly anytime. Was shocked that a technician did all the testing on the eye charts instead of the doctor, which is what I am used to. I was given a trial pair of contacts, but I do not like them at all. They are a different brand than what I am use to wearing. They were very thick and made my eyes very dry. And I was also having blurry vision out of my left eye. Therefore, I had to put in a new pair of my old prescription of Acute Oasys for Astigmatism with hydra clear plus. They are so much thinner and I can see without blurry vision
May 16, 2022
We had a good visit. The only issue I had is that I feel like the doctor needs to do a more thorough exam. I feel like he let the assistants do the majority and he looked at my daughters eyes with a light. My former optometrist always did a very thorough exam. The overall was good.
May 16, 2022
I loved everyone at this office. I usually am anxious at the eye doctor but everyone made me feel very relaxed. I would definitely recommend this office.
May 11, 2022
This was the first time for an eye exam and buying glasses at Bailey Eye Care. I was very pleased with my visit. The staff were very professional and everything went smoothly. Dr. Epling was great!
May 11, 2022
Good eye exam. Satisfied with new contacts.
May 10, 2022
Thorough Exam. The staff was very friendly and experienced.
May 6, 2022
Everything was done well during my last visit----- all my questions were listened to and answered in a very reassuring way. Doctor Leoni, technicians, and staff were all professional and competent.
May 5, 2022
I had a great experience during my exam visit but experienced issues ordering contacts. Issues happen but it is still frustrating.
May 1, 2022
The dr and nurse were very friendly and he explained everything to where I understood what I had to do
Apr 29, 2022
The wait was long. Everything else great.
Apr 28, 2022
Had a great visit with Dr. Leoni. Really like the remodel job that’s being done to the building.
Apr 27, 2022
As always, care was Five Stars, from check in, care of Dr.Campbell and tech support, to checking out!
Apr 26, 2022
I had a very good eye exam. They were thorough and explained the questions I asked. A referral was also made by them upon my request for something else which needed to be done. Thank you.
Apr 26, 2022
Staff and Dr Bailey were very pleasant and efficient. Answered all Questions.
Apr 26, 2022
Came here,because i really ,like Kim Epling O D,she explains every thing to you,and cares .The plus is,every one ,there was so very nice!! and friendly!
Apr 26, 2022
Very friendly staff and great service! Worked with my two year old very great!
Apr 20, 2022
Very experienced staff and excellent patient care.
Apr 20, 2022
It’s always a good experience from beginning to end. Dr. Epling there’s a great job as well as All of her staff. I would recommend Bailey eyecare for all your eye care Needs.
Apr 19, 2022
Dr Campbell and staff are so nice and work hard to help me with my dry eye problem. I really appreciate all the help to keep my sight.
Apr 15, 2022
Everything great as usual From start to finish. Keep up the good work
Apr 13, 2022
I recently had to have an urgent unscheduled eye exam due to possible pink eye. Your staff got me in on a short period of time. When I got there, everything out front was handled efficiently. I got right in with just a few minutes wait. The exam itself was thorough. My problem was explained to me expertly. All-in-all it was a very pleasurable visit. It almost made me not miss seeing Dr. Bailey. Almost. :(
Apr 11, 2022
Was one of the best visits to date.
Apr 11, 2022
Had a very nice visit was treated real good.
Apr 9, 2022
Prompt, friendly staff, all questions answered; I would recommend Bailey Eye Care highly!!
Apr 8, 2022
Everyone is this practice is professional and courteous! They go out of their way to make your experience a great one!
Apr 8, 2022
Highly recommend! Dr. Campbell & her staff are very patient & knowledgeable.
Apr 8, 2022
I had a very good visit at Baily Eye Care. I have had a problem with dry eye for a couple of years and the treatment I have been receiving has greatly improved my condition. They never push me to purchase new glasses when they aren't necessary. All of the staff and friendly and courteous. They keep their equipment up-to-date. I truly feel like I am getting the best possible care.
Apr 8, 2022
Bailey eye care does a wonderful job. They are patient and do whatever they can to help. My 6 year old loves going to the eye doctor now!
Mar 28, 2022
Best place to take your kiddo for an eye appointment! Wonderful staff, extremely friendly & have been so great with my daughter.
Mar 27, 2022
I will give a glowing review of Bailey eye care. Caring compassionate staff and Dr Kayla Campbell is beyond compare. She listens to me and explains everything so very well. She truly cares about her patients I believe.
Mar 25, 2022
Love Dr Epling and the entire staff at Bailey Eye Care. They communicate by text message too, which I think is great. Everyone is so friendly and the office is run so efficiently. I highly recommend Bailey Eye Care Also, i drive from Gallipolis OH (40 miles one way) to go to Bailey Eye Care.
Mar 25, 2022
Excellent staff. Dr. Campbell was thorough with suggestions for continued good eye health.
Mar 25, 2022
Rate a five star. Dr Campbell and staff are wonderful to work with and treat you well. Dr Campbell is very good, caring and works to find out any underlining health with your eyes. I don’t feel like just a number. She listens to you. You don’t walk out that door without being completely satisfied.
Mar 20, 2022
Bailey Eye Care has cared for four generations of my family up until the passing of my mother in 2020. When I learned of the retirement of Dr. Bailey, I was saddened but soon relieved to know that Dr. Epling would be caring for me and that Bailey Eye Care doctors would continue to care for members of my family and members of my church. From the moment you enter their doors and on to their treatment rooms, I have been treated like a friend who happens to be their patient. K. Renna Moore
Mar 17, 2022
Very friendly and helpful. Dr. Epling was very detailed in her explanation of my diagnosis and how to treat it as well as what to expect in the future.
Mar 16, 2022
The place to go for your eye exams. The best
Mar 14, 2022
staff very knowledgable about my condition
Mar 10, 2022
As always I was greeted with smiles inside the friendly atmosphere. The thoroughness of the staff to insure everything is completed properly and with the patient’s needs always met, is amazing. It’s what one should expect and receive at every appointment. I don’t see any optometrists’ office ever doing better.
Mar 6, 2022
My visits to Bailey Eye Care are always met with support and happines. The office staff are super wonderful as well as Dr. Campbell.
Mar 4, 2022
I was very please with the care I was given. Dr. Peek and the staff were very friendly and helpful.
Mar 4, 2022
Was treated with respect and professional attitude.
Mar 2, 2022
All aspects were like every time is/was awesome
Feb 28, 2022
Bailey Eye Care was amazing! They really helped my daughter and everyone was so nice to us!
Feb 28, 2022
As always a wonderful visit to the Bailey Eye Care.
Feb 28, 2022
Very organized! Friendly. Just improve access to office for elderly people who do not text!!!!
Feb 24, 2022
My experience at Bailey’s Eye Care was very professional. Everyone was very kind and helpful. Dr Epling was very informative and answered all my questions.
Feb 23, 2022
Great experience this time. The tech and Dr. Epling were very friendly and helpful. They both took their time explaining things and answering my questions. The front desk people were so friendly this time. The best experience I have ever had at this office.
Feb 23, 2022
Terrible experience- waste of my time
Feb 21, 2022
The people at Bailey Eye Care are always very professional and very personable. They seem to keep up with ever evolving technology in eye care. Highly recommend them!
Feb 17, 2022
Super friendly, knowledgeable and caring.
Feb 14, 2022
Everyone here is always so polite helpful. I never feel rushed and I feel comfortable asking questions.
Feb 13, 2022
Dr. Campbell and the staff are always wonderful!!! When I check out the receptionist is always so friendly and helps me order my contacts so easily!! Even if there is a wait at times it’s completely worth it!
Feb 11, 2022
Excellent care as always. Very attentive to my needs and co cream.
Feb 11, 2022
I've been searching for a new optometrist for awhile now, and Bailey Eye Care is great. Everyone was polite, professional, and seemed to be caring. The glasses buying process was as easy as it could be.
Feb 10, 2022
My husband, daughter and I go to Bailey's Eye Care. Dr. Campbell is awesome. She is very thorough and sweet.
Feb 5, 2022
I’m not too satisfied with my visit. I had an eye exam in October with my old eye doctor. I was given A prescription of contacts of -.05. I was starting to run out so I decided since it was a new year to go get my yearly visit with a new Doctor in my network and I was recommended Bailey’s eye care. The doctor at Your facility gave me an exam and prescribed contacts of -1.25 I was immediately having trouble seeing so he dropped it down to -1.00 I tested that out for a day and was still having trouble seeing he then dropped it down to -.75 I was still having a little trouble seeing. I have a hard time believing that my vision change that much from October. I still have some of my old contacts from my previous doctor I can see perfect with those. Long story short I feel like I have just wasted my time and wasted my money.
Feb 4, 2022
Not enough parking nor check in clerks. Waiting area too crowded. As a retired Cabell Huntington employee, my insurance only pays Cabell or St. Mary’s physicians (or there is a $500 deductible). I will have to change to a Mountain Health optometrist. Staff was wonderful, just too many people there at one time.
Feb 3, 2022
Dr. Eplin was great. Her Techs were fabulous.
Feb 3, 2022
I was very pleased with the thoroughness of the exam and the feedback given to me by the technicians, the Marshall optometry student, and Dr. Campbell.
Feb 3, 2022
I always have great service at Bailey. The staff is always helpful and courteous. But for some reason, this past visit I was in the waiting room for an hour and a half. Once I went to the receptionist and informed her of my wait time, the problem was quickly taken care of and I was taken back for my exam. They were very apologetic. Of course the exam took additional time as did picking out and fitting for new glasses but all that went very well. Again, I’m not sure what happened, maybe just a glitch in the system, but spending nearly 3 hours at an eye doctor visit is not good for anyone’s schedule. I hope this issue will be fixed.
Feb 2, 2022
Absolutely wonderful. Everyone was so very nice. Great service from the time we walked In the door. Dr Peek was great. The young man that sold me my glasses JD did a great job! So glad is gets to work with a great group of people.
Jan 31, 2022
First time visit…couldn’t have gone better…so friendly, professional, caring, just a few words to describe, Highly recommend!
Jan 31, 2022
Excellent customer service
Jan 29, 2022
Nice friendly professional service
Jan 28, 2022
This was my first visit to Bailey Eye Care, and I could not have been more pleased!! State of the art technology More comments below
Jan 26, 2022
I would suggest that certain days be reserved for children. The remolding caused limited seating. Once called, the process went quickly. The technician and doctor both answered my questions in a manner I was able to understand. The doctor and I agreed on the action plan.
Jan 26, 2022
My visit and exam was very professional. The staff and doctor were very knowledgeable about the exam and the products they offer.
Jan 24, 2022
Everyone is so kind and thoughtful. I’ve always felt like I was heard when I had questions or concerns. Dr. Campbell is professional with a great bedside manor.
Jan 21, 2022
I had my first visit with Bailey Eye Care recently. I have never in my life had a more thorough eye exam. The staff were very friendly, polite, & prompt, as was Dr. Peek. They all were very professional & kind.
Jan 21, 2022
Thanks for such a good staff and job well done.
Jan 12, 2022
Great visit! Dr. Peake is excellent.
Jan 12, 2022
I was a little disappointed this time. I usually get taken in within 5 to 10 mins. But this last time it was almost 15 to 20 mins. Other than that everything was good. Dr. Campbell was excellent. She is always very nice to see and she always makes sure I know what is going on.
Jan 8, 2022
My new patient appointment was great! The exam was very thorough & all issues were explained so I clearly understood. Folks there are wonderful :) I highly recommend Bailey Eye Care .
Jan 7, 2022
Very courteous and thorough. Always a good experience.
Jan 6, 2022
I was very disappointed and upset. I was told I was given a prescription for a drop of steroids for eyes for two weeks. No solution... told me to come back in three months. What? I was told by office there were many options for dry eyes.
Jan 2, 2022
I have got my glasses from Bailey eye care a few times. I was in there for about 30 mins. I had 1 guy come to me and told me to take a look around. I called my mother to look at glasses while I tried them on. I never seen the guy again. After 30 mins I put down the glasses and walked out. No one even noticed. Ended up getting my glasses somewhere else.
Jan 1, 2022
Great Place, customer service is excellent, and efficient exam.
Dec 27, 2021
Bailey Eye care is literally the BEST eye care service in the nation. I have lived all over the country and never have I had the amazing service like here. I drive from South Carolina once a year just to have my eye exam here. They are the first place to get my contact prescription right and I can see clearly! The staff is professional and friendly too. From the moment you walk in until you leave, it is a great experience. There are some new people on staff and everyone made me feel like I’ve always know them. I absolutely love when I get to come and have my eyes examined. Thank you Bailey Eye care and Dr Campbell for giving me the best eye care there is!!!
Dec 24, 2021
They really were very professional and really helpful
Dec 17, 2021
the staff is very friendly and pleasant to be around
Dec 5, 2021
Your dr.s are great, but you front desk team has a lot to be desired, I went for a follow up 2 days after dr. Seen me and was charged my 40.00 dollar co pay, I have never been charged for a follow up, and I have been thru a liver transplant ,lymphoma cancer, 2 strokes, was never charged for follow up I didn’t like, and it won’t happen again.
Dec 4, 2021
Very friendly staff and great doctors to help with all your concerns!!
Nov 26, 2021
Good doctors. Good service. Like people at the reception desk.
Nov 22, 2021
Great place. 9 years ago my son had fell at school. Cabell said he was fine. He is delayed in speech. Couple months later he became very clumsy. Dr leoni got him in with a retina specialist 2 days later. The retinal doctor sent him to Cincinnati they did a inoculation. Dr leoni has been his eye doctor ever since shes great.
Nov 21, 2021
Even in the midst of remodeling the office, the staff were friendly, patient, knowledgeable and professional. Dr. Leoni is very thorough and takes the time to explain the care you receive. A very pleasant experience.
Nov 21, 2021
Dr. Leoni fully explained the state of my vision and graphs showing results of my vision for a number of years.
Nov 20, 2021
Getting to know new doctor. She is very friendly, helpful, and answers my questions.THank you!
Nov 10, 2021
Everything about my visit t was positive.
Nov 7, 2021
Dr. Epling and her staff are so professional and congenial. They have always answered all of my concerns and questions with great knowledge.
Nov 6, 2021
I was not advised of the mask policy at the time of scheduling my appointment. This presented extreme difficulties given my repiratory condtions. I wanted to wait outside until I was ready to be called back for my appointment time however that was not permitted. I also inquired if my insurance is accepted and covers the exam on the phone - I was told yes. However when checking out, I was informed that I owed money and I was charged $224 for a simple annual eye exam. Who charges such an astronomical amount for an exam with no complications?! I assumed from my conversation during scheduling that my exam would be totally covered by my insurance but that was not the case. It would have been nice if I were informed of such in advance. My experience with the staff was not pleasant and I did not find them friendly. I will not be returning.
Nov 5, 2021
I love Bailey Eye Care and the kind, caring, knowledgeable staff and doctors. They take the time to listen to you and your concerns. I have never had a bad experience there.
Nov 5, 2021
Great experience explained everything clearly. Always do a great job. I am Well satisfied with the service I always receive. Would definitely recommend to a friend. They take great care in making sure you are very satisfied with the set ice you receive If glasses are wrong or you change your mind on frames they take care of you and get the job done. You’re always in good hands.there. Don’t change a thing.
Oct 31, 2021
I continue to appreciate the care that I receive at Bailey Eye Care. It was exciting to see the new physical expansion as well as the having the opportunity to meet Dr. Peak. I look forward to continuing care for years to come.
Oct 30, 2021
Friendly staff & great service.
Oct 27, 2021
Everything was great as usual. I saw Dr Epling and she was wonderful, very friendly, informative and thorough. I have recommended several people to Bailey Eye Care
Oct 27, 2021
Quick, efficient and on time Visit!
Oct 22, 2021
From beginning to end excellence!! They even fixed my reading glasses with new screw at no charge. I give them 5 stars! ,
Oct 21, 2021
Love this place, very warm welcome and always on top of things.
Oct 20, 2021
Awesome Service and Friendly Staff, Always I would recommend this office to anyone
Oct 13, 2021
Awesome people !!! Great professional people and great service !
Oct 13, 2021
I got great care from everyone at your office.
Oct 11, 2021
Very professional and helpful. Feel very comfortable
Oct 10, 2021
Excellent service! If you are looking for an optometrist, I would highly recommend Bailey Eye Care especially Dr Campbell - she is thorough, professional, and very detailed.
Oct 6, 2021
Great eye care but I’m not a fan of the pushy glasses sales at the end of your appointment. I also never received my prescription, even though I asked for it.
Oct 3, 2021
The staff is very friendly with a caring attitude. My exams are thorough, and Dr. Leoni explains everything she finds, making recommendations on how best to care for my eyes between visits.
Sep 29, 2021
Tried to explain to the lady at front desk that our insurance changed but she insisted she had the right one. I went and sat down and went back up later and told her I didn’t know how she could have it as we had just gotten it on 9/1/21 and she said she could look it up by my SSN. Anyway I didn’t want to discuss infront if everyone so I talked with the tech that took me back to the room to check my vision and I asked what she showed as my Vision insurance and she told me EyeMed. I told her the same thing I told the lady upfront t that we had purchased new insurance, luckily the tech got it all straightened out. I just felt like the lady upfront was “put out” by me coming back up there asking questions to verify correct Insurance would be billed.
Sep 23, 2021
Staff is very efficient and friendly. Dr. Epling is kind and knowledgeable. Have been going to this office for 2 years and will never go anywhere else! Thank you for stellar customer service Bailey Eye Care!
Sep 23, 2021
Definitely 5 stars, Dr. Campbell is extremely knowledgeable and helpful. The entire staff are very welcoming and helpful as well.
Sep 22, 2021
I was a patient of Dr Bailey's before his retirement. I saw Dr. Epling and feel very confident that I will recieve the same great eye care that I received in the past! The staff is always kind and efficient!
Sep 22, 2021
Everyone was really friendly, and I was in and out in an hour. Dr. Leoni is super nice, and I would recommend you go see them!
Sep 20, 2021
Dr. Leoni was wonderful as always! Intelligent, kind, and funny, Dr. Leoni is a lovely doctor who's always "up " on the latest in aid for the eyes. I also liked the competent "Lizard" who assisted her Note: during the actual survey, as I scrolled down, the circle answers sometimes changed. I checked "excellent", and later it kept voting on "average."
Sep 19, 2021
Always friendly and very caring
Sep 19, 2021
When purchasing prescription glasses or sunglasses you should be able to go in, try them on and be adjusted. Bringing glasses to your car and sending you on your way is poor business and poor treatment. Covid should not prevent this treatment plan
Sep 18, 2021
The staff is friendly, knowledgeable, helpful, and caring. Even with the remodeling they get you in quick. Between the Doctors and the staff you are sure to get a thorough examination. They work hard to make sure your exam goes well. If you have a issue with your eyes they are unable to handle they do not hesitate to get you an appointment with someone who can. You can be assured you will get the best possible eye exam at Bailey Eye Care.
Sep 18, 2021
Everyone that works their are so nice there are exams are very thorough I just love Dr Leoni
Sep 18, 2021
the reason I keep coming back to Bailey eye care, the staff treat you like family. everyone one is so kind and helpful. every procedure is explained so you will know what to expect. Dr. Leoni is so caring and professorial. Tonya at the front desk, is so kind, helpful and courteous. all the front desk personnel are so nice too. I like the newest diagnostic equipment used at Bailey Eye Care. I would like to see the patience portal put on the home page for easier access. Keep up the good work.
Sep 16, 2021
Overall great doctors an very friendly an welcoming. Just wasn’t happy about having to pay a $95 copay when I was told it would be covered all on my insurance.
Sep 13, 2021
i had a routine exam with Dr. Epling on September 8 2021. I had a positive experience as the staff was friendly and very efficient.
Sep 11, 2021
Very professional. Information was explained professionally.
Sep 9, 2021
Had a new docter he was great
Sep 6, 2021
Came in without a appt. everyone was so nice and tried to help me. They worked me in to see the dr. I will for sure be coming back.
Sep 5, 2021
This Team of professionals are awesome. From the time you walk through the door and are greeted by friendly staff to the exam by Dr. Leone and the glasses fitting they just have that WOW factor. I'm so glad I can always depend on them to get it right ♥️ Make your next eye appointment with Bailey Eye Care ...you will be happy you did. 😃
Aug 29, 2021
Bailey Eye Care has always been extremely knowledgeable even about some rare conditions. They are friendly and helpful! Definitely my first choice in the area!
Aug 28, 2021
Bailey Eye Care was great. Brandon was so helpful in helping me pick out just the right glasses!
Aug 23, 2021
Dr. Campbell is thoughtful, caring, and helpful! The staff are so sweet, funny, and knowledgeable! Such a great experience!
Aug 22, 2021
Great service! From the moment you walk in the staff is all very kind and helpful.
Aug 22, 2021
Very professional, issues well explained. Pleasant employees. Could do better on timing - 45 minute wait past appointment time
Aug 21, 2021
Amy and Dr Campbell are superb at what they do! Finally relief for my dry eyes!! Thank you ladies
Aug 19, 2021
Excellent service. My 15 year old grandson has been a patient of Bailey Eye Care for several years. They always do a professional job and go out of their way to make sure he gets what he needs.
Aug 18, 2021
Bailey's eye team works hard to make sure you continue to have great vision. I feel they go above and beyond alot of other eye doctors to care for your vision. When they see you have a issue that needs more special care like removing caderacs or fixing glaucoma they are right on the ball to send you to someone that can help and they choose the best. But they do not just drop you they are there ready to help when their service is needed again.
Aug 15, 2021
Pleased with getting to work with Dr. Campbell. She is genuinely concerned with my eye care.
Aug 11, 2021
Never a long wait and the staff is friendly and very helpful. I love Dr. Leoni!
Aug 6, 2021
Bailey Eye Care is run very efficiently and the staff was very informative and supportive.
Aug 6, 2021
I've been to many eye doctors but Bailey Eye Care is my absolute favorite! The staff from the front desk, to the nurses, doctors, to the side where you order your glasses, are wonderful! I have never felt so cared for by any other doctor. They all truly care about the patients. They make you feel comfortable and listen to your concerns.
Aug 4, 2021
Nice people, and the government professional service.
Aug 2, 2021
VERY PLEASANT ATMOSPHERE. STAFF AND DOCTORS VERY PROFESSIONAL.ENJOY GOING TO CLEAN UPDATED OFFICE
Aug 1, 2021
Bailey eye care has very nice people. They didn’t help me with following through with helping me get a very expensive eye drops after my last visit. Hopefully they will help me this time
Jul 31, 2021
I didn't have a long wait to be seen. All staff were courteous and helpful. And I even had a good report on my eye condition. So it was all good!
Jul 28, 2021
Scheduling an appointment online didn't seem to work out very well, they were unaware when I called 5 days later and did it on the phone. Other than that, I like the online options fairly well .
Jul 24, 2021
tabitha was great...the best eye exam i have ever had...dr.peak was so good at explaning everything...just a real good atmosphere
Jul 22, 2021
Professional and courteous staff.
Jul 19, 2021
Great personal care, professional and very friendly.
Jul 19, 2021
From past experience I would rate Bailey Eye Care ***** the time they put in to really check my eyes with updated technology and explain your x-rays to you that you actually get to see.. How great is that! Thank You Bailey Eye Care
Jul 17, 2021
Professional, treatment in progress.
Jul 17, 2021
Thank You ! I am a First Time Customer and was impressed with your facility and staff...
Jul 16, 2021
Dr Leoni is literally my favorite doctor of all time. She is so patient and thorough and explains everything! And trust me I ask a lot of questions.
Jul 14, 2021
They were very nice and patient with me and very friendly all that I seen that day I would recommend them to everyone
Jul 13, 2021
My rating is based on my overall experience. The exam was very thorough and I felt the staff took their time and wasn't rushed. I was very pleased with the diagnosis/outcome. My only complaints are when the doctor started talking code for the assistant to enter that sounded kind of scary. Then the problem. Like riding a rollercoaster and having to go through the giftshop to get out, the doctor began with having the assistant walk me up front to look into getting new glasses. I was there for a contact lens exam and have worn contacts for over 20 years. A young technician began with a paper of what the "doctor recommends". My insurance paid for most of the frames but with all the extras, they told me a new pair of glasses was going to be over $350. I didn't need glasses, I needed to update my contacts prescription!!! It was like a cars salesman, they had me about to pay for something I didn't even need, nor would I use often enough to justify that! The time wasted without even bothering to ask what I wanted or needed doubled the time for me to leave my appointment. At the counter, I told someone I didn't want to pay that much for glasses that I won't ever wear and why was nobody talking about how much my insurance covered in contacts when that was why I was there!! She then looked it up, and I walked out paying the co-pay and part of my contacts that the insurance didn't pay. So if you want a good thorough exam these people do great work however be prepared to go on a ride afterwards where they try to drain your wallet in the "gift shop"....
Jul 12, 2021
Lori and Dr Peek were wonderful. Felt like I am in really good hands!
Jul 4, 2021
I have been to MANY optometry appointments in my lifetime, most were very similar. But my first visit to Bailey Eye Care was strikingly better. The staff was notably personable. The exam was state of the art. I can't say enough about the good feelings I had when leaving my first appointment. I will refer friends and family. This is a dedicated eye care center.
Jul 4, 2021
Great place great care for your eyes
Jul 2, 2021
Everyone so nice and friendly..Saw Dr.Epling she was excellent very patient and explained everything so we'll. The tech. was so pleasant on explaining everything he was doing
Jun 26, 2021
Staff is awesome and the appt. flowed well with little wait time.
Jun 25, 2021
Personable & professional people in each step of the process of my visit.
Jun 24, 2021
Staff and doctors are awesome! Friendly and explain everything in detail that can be understood.
Jun 23, 2021
Great service. Very fast getting in .
Jun 23, 2021
I always look forward to going to Bailey Eye Care-I know I will get lots of "TLC" and immediate help to protect my eyes. I am so grateful to Dr. Kayla Campbell and the assistants (don't want to leave anyone out-just haven't learned all their names) and their kindness and patience. Thank you.
Jun 21, 2021
Awesome, great service, very professional the latest technology. And wonderful staff and doctor, would highly recommend
Jun 18, 2021
Everyone was awesome as always!! Bethany was great!!
Jun 18, 2021
After waiting way past my appointment time sitting in a crowded waiting room not socially distanced during COVID (everyone was masked), I was finally called for my exam. The young man who checked my eyes did not even introduce himself to me and I was a first time patient. When the doctor came to check his work, she did introduce herself and was quite friendly. The purchasing of glasses need great improvement. The young lady waiting on me spoke in a whisper and as a result of my hearing loss, I missed most of what she was saying (even though I told her I had hearing problems) except for the fact that they were unable to find my insurance in their system. She had to call someone else for help. It took about 45 minutes for them to determine they had keyed the wrong numbers for my account. By that time, I was late for another appointment, and requested a copy of my prescription. That took quite a while to produce as well. I left rather frustrated, and I will most likely find another eye doctor for my next exam. I found the office quite inefficiently run with a small waiting room for the number of patients being served. There were family members in the waiting room which should not have been permitted during COVID. All-in-all, I would rate this office a D+.
Jun 18, 2021
The doctor was very nice and knew what she was doing.
Jun 17, 2021
Called 3 times about my glasses never got a call back when I broke them to see what my options were drove to the office and had to come back the next day not good customer service
Jun 17, 2021
The Doctor and Staff were knowledgeable and thorough. I was very comfortable and will defiantly make my next appointment with Bailey Eye Care. I would recommend Bailey Eye Care to family and friends.
Jun 16, 2021
The Optometrists at Bailey Eye Care are very thorough, personable and professional.
Jun 14, 2021
Bailey Eye Care and more particularly, Dr Bryce Peek. were very efficient with my eye exam and were able to provide a clear picture of my current vision status and a clear plan to help me maintain good eye health and visual acuity. I appreciate their organizational commitment to excellence.
Jun 13, 2021
Staff very helpful and friendly, and I love Dr. Eplin!’
Jun 11, 2021
I have never had such a thorough appointment where I felt like I really understood what is truly going on with my dry eyes. I have sought help at two other places, neither even mentioned inflammation. After this appointment I feel hopeful that I’m on the way to feeling better. The doctor was amazing, as well as the nurse! I am a patient for life now and have already referred a friend and will continue to do so.
Jun 11, 2021
Dr Campbell was awesome. She answered every question and helped me understand more about my eyes. Her assistant Amy was equally helpful and nice.
Jun 11, 2021
Very nice and professional staff.
Jun 10, 2021
I had the pleasure of seeing Dr. Leoni very much. She is not only brilliant, but also she is so kind and personable. She is quite an asset to have at Bailey's, and I like her immensely. I also appreciated tech Amy for her kindness, as well.(Sorry for any typos.)
Jun 10, 2021
It is always an enjoyable experience and Dr. Campbell was awesome as usual. My boyfriend was so impressed when he came with me that he made himself an appointment for the next day. And as usual, Dr. Campbell was great and the student Dr. that came in was very nice and helpful. The staff was always pleasurable and makes you feel at home. You guys are like family. Thanks for everything.
Jun 9, 2021
The office staff were excellent,very proactive getting the proper Insurance involved in each of my eye glasses and contacts costs. Dr Campbell was very knowledgeable and provided good recommendations for my vision health
Jun 9, 2021
Staff was very friendly and helpful
Jun 9, 2021
The doctors and technicians were great, however I have still not gotten an appt for referral, and no explanation , just that they are working on it. They could improve some on making appts. The reason for the 4
Jun 7, 2021
Friendly professional service from the time I stepped in the front door until I walked out. If you need anything from an eye exam to glasses or contacts this is the place to go. Staff is friendly professional and helpful.
Jun 7, 2021
I have been going to Bailey Eye Care for a few years now and I would recommend these doctors and staff. They have always been kind and caring. They help with getting the right eyes for me. I have recently had Eye allergies and they fit me in to get looked at and Eye drops for my eyes.
Jun 3, 2021