Reviews

Love, love, love everyone at Bailey Eye Care! Everyone is so kind, efficient and professional!

Jan 26, 2023

Short wait time! Professional ! Friendly! LindaMidkiff

Jan 22, 2023

I love Dr Campbell but a wait of nearly an hour before even being brought back for testing is unacceptable

Jan 22, 2023

Emma is the best ever! She is patient and explained every lens option to me when asked. She also gave informative suggestions on frames appropriate for my prescription as well as a design that are flattering to my face shape. She is very professional and helpful when making such a costly and important purchase as prescription glasses!

Jan 20, 2023

receptionist was very informative to me. waiting time was not very long.everything went very smoothly.

Jan 20, 2023

I think you are the most amazing place I have ever went to for an eye exam.

Jan 19, 2023

I always get superior/personal care at Bailey Eye Car. Dr. Campbell is beyond competent and a very caring doctor. I am never disappointed with my care.

Jan 18, 2023

Wait time was approximately 7 minutes. Then moved on to very thorough testing. All employees were very friendly & courteous.

Jan 15, 2023

I have always had a positive experience at Bailey.

Jan 13, 2023

Everyone was efficient and personable.

Jan 12, 2023

I love i/ up there all the drs and the receptionists are awesome

Jan 11, 2023

Professional eye exam done with results shared in a way I felt cared about. Meet my concerns and showed me about my early cataracts with reassurance they would follow up. As all prices have gone up and the disappointment of what insurance is paying, I am sorry that the nice girl who worked so hard to help me with choosing frames had to do it only to discover my recently changed policy no longer covered yearly frames. Life after retirement! Do appreciate the services there and will go back.

Jan 11, 2023

Everyone was amazing so helpful

Jan 6, 2023

Appointment went well. Short wait time, tests done efficiently, doctor was very informative

Jan 5, 2023

Nice people work there. Great doctor care.

Jan 5, 2023

Wonderful staff! Always a short wait time! Courteous and friendly, yet always professional! Would highly recommend!

Jan 5, 2023

All the staff were extremely welcoming and so nice

Jan 4, 2023

r. Campbell is fantastic!! Office staff was so awesome as well. Great team efforts. Can't wait for new glasses. Great experience. Thank you

Jan 3, 2023

Everyone was very kind & I was impressed with the level of knowledge & professionalism from everyone.

Jan 1, 2023

Dr. Campbell was excellent! She was so knowledgeable on dry eye disease. I'm excited for the first time in many years that I will get relief by using the tools she told me about and trained me on.

Jan 1, 2023

Dr. Bailey and her assistants go over and above to take care of things. All are knowledgeable, personable, and ever ready to be helpful, even when I had to call back twice to get something ordered that was recommended. This is excellent service!!!

Dec 29, 2022

Recheck on benefits of Restasis.

Dec 23, 2022

Dr.Peek was great! He talks to you like a person, he listens, very easy going and so helpful. Loved him!

Dec 22, 2022

Everyone is so friendly and so helpful when I go in and get an adjustment or whether I have my regular exams the doctors are so nice Dr Campbell is my particular doctor very nice very thorough Emily's a great help picking out my glasses help me getting adjustments the other ladies that help with the exam are fantastic and you guys rock!

Dec 21, 2022

I've been wearing glasses since I was eight years old. Dr. Leoni is the most thorough optometrist I have ever had. Thank you!

Dec 18, 2022

The staff is wonderful; prompt, knowledgeable and very kind. My experience was fantastic from start to finish.

Dec 18, 2022

Everyone there was very nice. Wish I could remember the gals name that did the testing before the doctor came in. She was awesome! I was very comfortable with her and she was fun. Dr. Peak was great also. I have finally found my eye doctor!

Dec 17, 2022

The exam was thorough and

Dec 16, 2022

The service was excellent from the first girl that I saw to the last, including the doctor.

Dec 15, 2022

As always I have the best Customer Service from everyone at Baileys !! First time meeting Steven and he was top notch !!! Highly recommend Bailey to everyone !!!

Dec 14, 2022

Appointment went smoothly, no problems. Would have liked to have gotten an ointment (Bacitracin Zinc and PolymyxinB for my eye.

Dec 11, 2022

Five stars isn't enough to express my gratitude for the respect, care and knowledge from the staff and medical team-especially Dr. Campbell. She has gone the "extra mile" over & over to help heal my eyes-I can't thank Bailey Eye Care enough!

Dec 8, 2022

Everyone was very informative on time assistant would be out to lobby to take me back to diagnostic room.

Dec 4, 2022

Dr. Kayla Campbell is an outstanding optometrist. She is very personable and caring with her patients. She is amazing! The front desk staff and techs are very welcoming, friendly, and helpful. Love Bailey Eye Care!

Dec 2, 2022

The office was finished and it looked great! My appointment went very smooth. I went to each room with no interruptions!

Dec 1, 2022

Everyone working was very nice & calming, however I made an appointment over the phone & when I arrived for the appointment was told I was not in the system at all, but there was a spot open at 2:30 to get me in. I did not get in until almost 3:00 & after the initial eye photographs still had to wait another 10-15 minutes for a room. I was there from 1:45 until 4pm & with my entire afternoon wasted I no longer had time to look at glasses so I now have to take more time out of a busy schedule to come back again.

Dec 1, 2022

Always great experience. One thing I suggest is with the increase traffic in your office at check in that more than 1 person be in charge of checking people in. I was in line at 2:14 for checkin and 3 people were ahead of me and waited 20 minutes just to Sign in for 2:30 appt. After that it Was smooth. Dr. Peek Is amazing and Parks was Great.

Dec 1, 2022

My first visit with Bryce Peek. It went well.

Nov 30, 2022

You worked me in, on a Friday afternoon, during an emergency and I so appreciated that! The care was top notch and everyone was so kind. It was a great experience! Thank you!

Nov 28, 2022

Fast and friendly service. Very knowledgeable.

Nov 27, 2022

All the latest equipment, very helpful and nice.

Nov 25, 2022

Geri (with a G for girl 😊) and Dr. Epling are the best! Both are kind, patient, and truly care about my kids eyewear needs!

Nov 22, 2022

I fell I received a very thorough eye exam. The technician, Steve, was very kind. Dr. Leoni was very kind and caring. I would highly recommend Bailey Care.

Nov 20, 2022

Bailey Eye Care has superior service and the staff and doctors are very caring and considerate.

Nov 14, 2022

I liked the care to me the patient, I’ve never had that many test before. Thank you ever so much

Nov 11, 2022

All was as expected. Very smooth and pleasant. I like your new decorating.

Nov 11, 2022

staff very friendly, timely

Nov 9, 2022

My daughter is 3 years old and always feels so welcome there. The staff is great with her and always makes it a fun experience rather than a scary one! We really appreciate the staff and we love Dr. Epling!

Nov 9, 2022

Very thorough and professional. The best eye care I’ve received since getting my eyes checked.

Nov 6, 2022

Great place, wonderful doctor and staff. Will deffinitely be my eye care choice.

Nov 6, 2022

I felt I had a very good eye exam and as a new patient the office staff was very helpful getting all my insurance information figured out. The wait time was very minimal too

Nov 5, 2022

My daughter is 2 and Dr. Peek did a fantastic job with her. He was so patient with her.

Nov 3, 2022

All of the doctors and technicians are professional, very courteous and friendly. On the question about how long I had to wait, yes, it was about 15-20 minutes but my appointment was an emergency visit and I was glad to be worked into the schedule and seen as quickly as I was. I would highly recommend the Bailey Eye Care Team to anyone.

Oct 31, 2022

I always have a great time visiting your Eye Clinic. I am always greeted when I enter the office with smiling faces. I have never once been treated unfairly, been unable to get my thoughts across to the techs who do the work when you are first put in a room. Everyone at Bailey Eye Care is just simply FABULOUS!!!!! I would not consider going anywhere else, of course unless I am referred to someone else, for something that is not in your realm of expertise. I would like to thank each and every staff member there and the doctors, especially Dr. Kayla Campbell for your care of my eyes. I know I am not the easiest patient with my severe dry eyes, but I do love them with all of my heart and soul. Keep up the great work you do. I will see you in a few months again.

Oct 30, 2022

Dr Leoni and staff have always been professional, friendly and knowledgeable.

Oct 30, 2022

Nothing against the staff, but a few things need to change. Had to wait 36 min past appt time, waiting room seating inadequate, benches uncomfortable, when finally taken for appt, no explanation given as to what was to be done, then had to wait again, then was told machine broken and had to go to another room, then wait some more! Had arrived 15 min early for appt and was there for 2 hours and then after exam had to wait another 15 or 20 min to get checked out! REALLY! I was there for post-op visit and this was the worst visit I have had at Bailey's. They might have remodeled to make things pretty, but went down hill on operation. Not sure I will return here!

Oct 29, 2022

Amazing!! That’s the only way to describe my experience. I showed up first thing in the morning with eye pain and no appointment. The staff had a training day. Someone had noticed me sitting in the parking lot for quite a while and came out to check on me. They took me in and Dr Leoni agreed to leave training long enough to check my eye. I’m so grateful for the care the entire staff took to see me unscheduled and with such kindness.

Oct 28, 2022

Well the examination was fine and everyone was friendly. But no one alerted me of the price increases for the contact examination prior to my visit. You should make people aware of that before they check out. Also, I was moved to a tier 2 contact exam, and NOTHING different happened during my exam. And on top of that, no one told me, again, until I went to check out. I will not be back to your office.

Oct 28, 2022

I think all of your ladies out front need to know how to do all jobs required to check in and check out. I was waiting to check out for at least 30 minutes Tuesday, and even got skipped because they put someone's paper ahead of ours in the black check out shelving. The girl at the check out kept having to ask people questions and so many workers were standing around. Very aggravating as a client.

Oct 27, 2022

Very happy to be a patient at Bailey Eye Care

Oct 23, 2022

Very nice and professional staff

Oct 23, 2022

Everything was fantastic! Staff, Dr, receptionists, will be back!

Oct 23, 2022

Dr. Leoni and everyone in the office was very professional, efficient, and friendly.

Oct 23, 2022

Dr. Campbell was great however the billing department and receiving the glasses have been a different story. I will continue to take my daughter to Dr. Campbell but won’t be purchasing anymore glasses from them. They told me it would be 2-3 weeks to receive the glasses sometimes sooner but we are almost at 5 weeks and I just received them. No call or anything. I had to reach out to them. Terrible customer service.

Oct 20, 2022

I waited almost an hour BEFORE I saw the doctor. I really liked Dr. Campbell and her tech.

Oct 19, 2022

First time at Bailey Eye Care. Was impressed with the attitude of the staff as well as their knowledge concerning different procedures.

Oct 19, 2022

I Have always received excellent service and attention from you and your staff. I have confidence in your advise and treatments recommnded and hope to continue to be your patient for many years. Lois Conley

Oct 19, 2022

You guys did amazing with jayden. I was actually surprised at how well he did since the last time he was scared. Thank you for making a good experience.

Oct 16, 2022

Dr Campbell is very helpful and understanding my eye problems.

Oct 14, 2022

Came in to make an appointment, satisfied MY needs perfectly. First time patient here. All were pleasant and friendly. Great experience.

Oct 14, 2022

Awesome people and service.

Oct 14, 2022

I appreciate how quickly you responded to my acute problem! Thanks for working me in!

Oct 14, 2022

Extremely friendly staff.

Sep 29, 2022

Everyone is super nice, but I don't really trust their diagnosis. They said my daughter's prescription barely changed, yet she was struggling to read the charts with her glasses and has complained about not being able to see things from a distance while at school.

Sep 28, 2022

Everything met my expectations! Staff members were well informed, performed their testing graciously, went over the results with me, and advised me of the outcome and information about additional treatment.

Sep 28, 2022

I was very pleased with my appointment on Monday. I had an emergency and needed to be seen that day. Everyone was very kind and considerate. I was seen quickly with not much of a wait. I appreciated the professionalism and consideration given to me. I thought Dr Epling was very thorough in explaining my diagnosis and assured me they wanted me to call if there were any problems. Before I even left the building I had a text confirming my Perscriptions. I was very pleased in the care I received and I had not done my yearly check up because I was seriously considering another eye doctor. Now I feel much better about continuing my eye care services here and for my family

Sep 28, 2022

The service was excelent. From check in to the end.

Sep 28, 2022

Good professional staff——-good visit

Sep 28, 2022

My appointment was at 2:30 . Long wait before going back and another long wait for the doctor to come in. Also, the prices are very high and the billing is always an issue. I do like Dr Campbell!!!

Sep 26, 2022

The staff was very accommodating, Bethany in particular. I’ve always had a great experience at Bailey Eyecare. Also, the remodel is posh!

Sep 26, 2022

I am well pleased with the service I received, I strongly recommend others to try their service.

Sep 25, 2022

If I could choose zero, I would.

Sep 22, 2022

I was pleased with Dr Campbell

Sep 21, 2022

As always, I received a comprehensive eye exam with comparison studies of progression of my bilateral epiretinal membranes which are stable. Dr. Epling was very thorough and explained the findings. The whole staff was courteous and professional.

Sep 21, 2022

Attentive and supportive front desk staff. Despite my lack of payment at time of arrival, the staff signed me in, answered my questions, searched for my previous payment, and began my appointment without hesitation. Then sent me back. I appreciated their concern for my Mother’s welfare rather than her CareCredit card.

Sep 20, 2022

I had a very good experience at Bailey Eye Care last week. The employees are friendly and I feel fortunate to have such good eye care.

Sep 19, 2022

Everyone is very caring and courteous.

Sep 19, 2022

I was very pleased with Dr Bryce Peek. He answered every question and eased my mind on the decisions I needed to make. Will spread the word at how great the visit and care was. Thanks again.

Sep 16, 2022

Great staff and my doctor was amazing!

Sep 15, 2022

Dr. Leoni is not only a fine doctor, but also she is a kind and funny individual. Although i am usually anxious awaiting any medical appointments, Dr. Leoni is so positive and dfriendly, that shemakes each visit a pleasant one; she is a tremendous asset to Bailey Eye Care!

Sep 14, 2022

Exellect care and great exam! Staff was outstanding. Dr. Epling was a joy!

Sep 14, 2022

Very clean, professional and knowledgeable. A great selection of glasses with expert fitting and personalized lenses. Love the staff!

Sep 14, 2022

Everything at Bailey is in a timely manner and everyone is very helpful

Sep 12, 2022

5 stars 🌟 the office staff and doctor were great!

Sep 12, 2022

Excellent, Friendly care.

Sep 11, 2022

Staff is very friendly and welcoming and Dr Eplin is very familiar with my medical records prior to coming into the exam room. She always makes sure I understand everything that was done and answers questions in detail. I never feel rushed. I leave feeling valued.

Sep 10, 2022

Normally, I would have given this office a 5 star rating, but I wasn’t seen for an hour past my appointment time.

Sep 8, 2022

Bethany was incredible and so helpful! And so was the Doctor there:) wonderful and helpful staff! Also, support local!

Sep 8, 2022

Always feel very welcome and not rushed when I come there. Dr. Epling is great and Steven took his time with my tests. I thoroughly appreciate everyone.

Sep 8, 2022

Always excellent service.

Sep 8, 2022

This was my first visit here and it was great. The staff was very welcoming and Dr. Peek was knowledgeable and informative on my options for contact lenses and vision needs. I would definitely recommend.

Sep 5, 2022

Loved the personal touch. Good to see Lindsey.

Sep 2, 2022

All of the staff are wonderful! You can tell they really work hard. The new addition to the office allows more space and everything seems very clean. Dr Leoni is very kind and takes time to listen. She provides excellent patient care!

Aug 30, 2022

Appt time was 3pm didn't leave the office until after 5p. Waited over 30 minutes to get to first vision screening then to sit in another waiting area for at least 30 more minutes before going to a room. At check out I waited for what seemed like a long time due to the one staff member doing all the check out. She was also having to deal with pick ups. I was late to pick up my children and I feel like yhe office has expanded beyond its capabilities without adding extra staff.

Aug 29, 2022

As always, my visit was a great experience. The professionalism, caring, and thoroughness of the staff and doctors are unmatched. Thank you

Aug 27, 2022

I was so impressed with the facility as well as the most thorough eye exam ever!

Aug 25, 2022

Eye issues possible something in eye or infection

Aug 25, 2022

Excellent, courteous knowledgeable staff Dr. Peek is very professional and caring. He explained things very clearly and answered all my questions

Aug 24, 2022

Mellisa Leoni is exactly what I needed when my current prescription was not working for me. She listened and understood what I had to say and checked and found that I needed a change in prescription.

Aug 24, 2022

Excellent care and prompt appointment scheduling for an eye concern

Aug 22, 2022

Fast, professional, and friendly from the receptionist to the doctor and everything in-between!

Aug 22, 2022

The eye exam I received at Bailey’s Eye Care was very thorough. Dr. Campbell is very personable and answered all my questions. The office staff is helpful and courteous. I would highly recommend this office for your eye care needs.

Aug 18, 2022

Only disappointment was I had to wait an hour for my appointment and it made me feel like someone forgot I was waiting.

Aug 18, 2022

Dr. Campbell is so great as always, my tech this time was Steve and I can’t sing his praises enough. He was so kind and well mannered and answered all my questions.

Aug 18, 2022

Super friendly, knowledgeable and efficient. This has been my go to place for years now and that’s not changing anytime soon.

Aug 17, 2022

My experience with Bailey eye care was top notch!! Everyone was friendly but professional and made my time there seem like a shorter period of time!! Dr. Peek was very thorough in his examine and especially his explanation to problems that he found. They were very accommodating making sure my husband and I were able to get our appointments together. If you are looking for an optometrist, I highly recommend Bailey Eye are!!

Aug 16, 2022

Bailey Eye Care is the absolute best! I always leave with a thorough understanding of what tests they've ran and what all my options are. After having a severe vision impairment, Dr. Peek was able to explain everything clearly, helped me setup an appointment with a consulting Neurologist, and got me on the path to recovery. Thanks to Dr. Peek and the whole Bailey Eye Care team, I've regained a great deal of my vision and life is moving on! The entire staff is friendly, professional and they care about their clients!

Aug 15, 2022

Really like the friendly staff and the explanation of what is wrong with vision is done with care and easy to understand.

Aug 12, 2022

Awesome people efficient polite great place best in area

Aug 10, 2022

Your office got me in very quick when I called as a new patient with a possible eye problem.

Aug 8, 2022

Everyone so kind and professional. Dr Epling is amazing and I’m so happy I’ve found her.

Aug 5, 2022

We had an awesome experience at Bailey! My daughter is 11 and has anxiety. The staff was very patient with her and supported her ever need!

Aug 4, 2022

I always walk away feeling like I’m her only patient. Dr. Campbell is so through, I highly recommend her and her team for the best exam, testing, care and concern.

Aug 4, 2022

So very attentive to you and your questions and concerns. Everyone was Kind and friendly and made you feel welcome And they Were,, glad you were there!!

Aug 4, 2022

Very nice and friendly people. I wouldn’t go anywhere else and would recommend them to my friends.

Aug 1, 2022

Love, love, love! Fantastic staff, up to date technology and just all around good experience. Dr. Campbell is so sweet and personable and really knows her business. I would definitely recommend Bailey Eye Care to anyone needing such services.

Jul 28, 2022

Bailey Eye Care is so well organized. I cannot see where changes need to be made anywhere Great staffing and caring physicians!

Jul 27, 2022

I really like your office, however I called today 7/26/2022 to check on the status of the glasses I bought and paid for on 6/30/2022 and was told my order couldn’t be found and this is after being on hold for almost 20 minutes. I was transferred to someone in optical only to have the option of leaving a voicemail which no one ever called me back so I have now submitted a request online for an appointment.

Jul 26, 2022

Great and quick service. Thank you for making me feel welcomed as I just walked in without an appointment and making arrangements for me as quick as you did.

Jul 25, 2022

Waiting time to be taken back was only about five minutes. Which was very good. Very pleasant appointment.

Jul 21, 2022

They are great with my daughter she has been going there since she was 3 years old she is now six.

Jul 18, 2022

I had a great experience at my appointment last week.

Jul 18, 2022

I was not an established patient, never having been seen there before, and had an eye infection, however they made a spot for me the very morning I called. It was very much appreciated. The care I received was excellent.

Jul 18, 2022

Saw the staff/Dr. Leoni at tome of scheduled appt. Thorough exam; results explained to me.

Jul 14, 2022

Very courteous and PROFESSINAL. Thanks for everything.

Jul 13, 2022

Everyone is so friendly and helpful. I requested an additional appointment weeks after my regular appointment. Dr. Peak and staff listened to my concerns and I was really impressed with the service I received.

Jul 11, 2022

The appointment went well and timely.

Jul 2, 2022

Great service and staff. Zero wait time. Dr Campbell is a great doctor and I highly recommend her.

Jul 1, 2022

A wonderful group of people. Professional, helpful and friendly. Would definitely recommend Bailey’s Eye Care.

Jun 27, 2022

I scheduled an appointment with Molly. She was wonderful to work with

Jun 27, 2022

Great customer service and staff was wonderful with my children thank you

Jun 26, 2022

I had a very excellent visit I loved that the doc listened to me and let me try the same script in both eyes since it wasn’t off by much loved it

Jun 22, 2022

All staff members was professional. Their system is streamlined to get you in and out quickly without feeling rushed.

Jun 21, 2022

This was my first appointment with Bailey Eye Care and I was impressed with the process. I saw Dr. Bryce Peek and he was very through and pleasant. I have another appointment for September and look forward to seeing Dr. Peek again.

Jun 21, 2022

Excellent service as always.

Jun 21, 2022

I continue to be impressed with the medical team at Bailey Eye Care and the renovations and grateful for Dr. Glenn Bailey's partner-Dr. Kayla Campbell and her assistants. They are wonderful and caring give you all the attention you need during your visit. Thank you all!

Jun 21, 2022

The team at Bailey Eye Care always creates a friendly and welcoming environment. The care and concern from the entire staff is phenomenal. I even got follow up calls from the optometrist (Dr. Peek) to make sure I was doing okay. I highly recommend them.

Jun 21, 2022

Baileys Eye Care has fantastic equipment and staff to take care of all of your needs

Jun 21, 2022

This is the SECOND TIME they got my child’s eyes tests wrong and had to retest them.

Jun 15, 2022

Staff was friendly . Dr Eplion was friendly and informative. The facility is clean and updated. The student that I had was a very sweet young lady but could use a little more training in putting the drops in your eyes, soaked my mask and ran down into my shirt. And charging your patients to write their prescription is ridiculous .

Jun 14, 2022

Friendly, efficient staff and best optometrist I have ever had Dr Leoni)!

Jun 14, 2022

A very well organized and well run business

Jun 14, 2022

This was actually my first ever visit for eye care. I arrived right at my appointment time. They were really busy and i only had to wait 15-20 minutes to go back. The staff were very friendly and professional. Dr. Leoni was great and explained everything to me to insure I understood everything. Prices for my new glasses were not too expensive passed by coverage either.

Jun 13, 2022

Every is great I satisfy the visit and thank you

Jun 13, 2022

Very nice staff n helpful

Jun 10, 2022

Awesome place the most friendly place I’ve ever been

Jun 3, 2022

I have used Bailey eye care for a lot of years,,they have always been very efficient and have always responded to my questions. I was there a few days ago expecting something much worse but in the end and a few test later my problem was taken care of with there treatments and not surgery which was what I expected. It may cost you more than other places but i can not put a price on good eye care..

Jun 3, 2022

Service is great. Very clean office. Employees very friendly. Highly recommend

Jun 2, 2022

I highly recommend Dr. Campbell. She seems very knowledgeable and makes you feel at ease. At first I was reluctant to change eye care specialists but my doctor left to go to another company. Now that I’ve met Dr. Campbell no worries!!! She made the transition seamless!

Jun 2, 2022

From my appointment on 4/11 it has been a comedy or errors ordering sunglasses. Here we are one week short of 2 months and I don’t have. Twice I was to get phone calls re question s and I had to follow up as no one called. While I am very happy with Dr Campbell I will never purchase glasses from Bailey Eye care. Very poor service and zero follow up.

Jun 1, 2022

Very satisfied with my visit

Jun 1, 2022

Always very helpful, kind and considerate. A pleasure to come in every time!

Jun 1, 2022

Awesome office staff, and the staff that I met were all wonderful……the doctor made a smart decision that my cataract had to come out right away so she referred me, If I hadn’t gone to Bailey’s it would another 2 months before I would have seen my Retina Specialist Dr Skolik

May 30, 2022

Professional as usual! The entire staff is great and I would recommend them to anyone who doesn’t already go there.

May 30, 2022

Fantastic eye caregiver Professional quick knowledgeable there’s not much more important than your eyes

May 26, 2022

Very nice staff and helpful. Overall very informative and stress free atmosphere.

May 25, 2022

Baileys has all the newest equipment very friendly helpful staff

May 20, 2022

Everything just fine. Thank you for all your consideration and patience. May God richly bless each and every one. Again thank you.

May 19, 2022

When I first walked into your building, I found the facility to be very clean and well organized. The staff were very welcoming. Although there were a lot of people waiting in the waiting room, I did not have to wait long at all before my appointment began. I found all staff polite and professional. I also found the staff was very helpful in helping order a new pair of glasses. I highly recommend Bailey Eye Care.

May 19, 2022

Very clean office space. I didn't wait hardly anytime. Was shocked that a technician did all the testing on the eye charts instead of the doctor, which is what I am used to. I was given a trial pair of contacts, but I do not like them at all. They are a different brand than what I am use to wearing. They were very thick and made my eyes very dry. And I was also having blurry vision out of my left eye. Therefore, I had to put in a new pair of my old prescription of Acute Oasys for Astigmatism with hydra clear plus. They are so much thinner and I can see without blurry vision

May 16, 2022

We had a good visit. The only issue I had is that I feel like the doctor needs to do a more thorough exam. I feel like he let the assistants do the majority and he looked at my daughters eyes with a light. My former optometrist always did a very thorough exam. The overall was good.

May 16, 2022

I loved everyone at this office. I usually am anxious at the eye doctor but everyone made me feel very relaxed. I would definitely recommend this office.

May 11, 2022

This was the first time for an eye exam and buying glasses at Bailey Eye Care. I was very pleased with my visit. The staff were very professional and everything went smoothly. Dr. Epling was great!

May 11, 2022

Good eye exam. Satisfied with new contacts.

May 10, 2022

Thorough Exam. The staff was very friendly and experienced.

May 6, 2022

Everything was done well during my last visit----- all my questions were listened to and answered in a very reassuring way. Doctor Leoni, technicians, and staff were all professional and competent.

May 5, 2022

I had a great experience during my exam visit but experienced issues ordering contacts. Issues happen but it is still frustrating.

May 1, 2022

The dr and nurse were very friendly and he explained everything to where I understood what I had to do

Apr 29, 2022

The wait was long. Everything else great.

Apr 28, 2022

Had a great visit with Dr. Leoni. Really like the remodel job that’s being done to the building.

Apr 27, 2022

As always, care was Five Stars, from check in, care of Dr.Campbell and tech support, to checking out!

Apr 26, 2022

I had a very good eye exam. They were thorough and explained the questions I asked. A referral was also made by them upon my request for something else which needed to be done. Thank you.

Apr 26, 2022

Staff and Dr Bailey were very pleasant and efficient. Answered all Questions.

Apr 26, 2022

Came here,because i really ,like Kim Epling O D,she explains every thing to you,and cares .The plus is,every one ,there was so very nice!! and friendly!

Apr 26, 2022

Very friendly staff and great service! Worked with my two year old very great!

Apr 20, 2022

Very experienced staff and excellent patient care.

Apr 20, 2022

It’s always a good experience from beginning to end. Dr. Epling there’s a great job as well as All of her staff. I would recommend Bailey eyecare for all your eye care Needs.

Apr 19, 2022

Dr Campbell and staff are so nice and work hard to help me with my dry eye problem. I really appreciate all the help to keep my sight.

Apr 15, 2022

Everything great as usual From start to finish. Keep up the good work

Apr 13, 2022

I recently had to have an urgent unscheduled eye exam due to possible pink eye. Your staff got me in on a short period of time. When I got there, everything out front was handled efficiently. I got right in with just a few minutes wait. The exam itself was thorough. My problem was explained to me expertly. All-in-all it was a very pleasurable visit. It almost made me not miss seeing Dr. Bailey. Almost. :(

Apr 11, 2022

Was one of the best visits to date.

Apr 11, 2022

Had a very nice visit was treated real good.

Apr 9, 2022

Prompt, friendly staff, all questions answered; I would recommend Bailey Eye Care highly!!

Apr 8, 2022

Everyone is this practice is professional and courteous! They go out of their way to make your experience a great one!

Apr 8, 2022

Highly recommend! Dr. Campbell & her staff are very patient & knowledgeable.

Apr 8, 2022

I had a very good visit at Baily Eye Care. I have had a problem with dry eye for a couple of years and the treatment I have been receiving has greatly improved my condition. They never push me to purchase new glasses when they aren't necessary. All of the staff and friendly and courteous. They keep their equipment up-to-date. I truly feel like I am getting the best possible care.

Apr 8, 2022

Bailey eye care does a wonderful job. They are patient and do whatever they can to help. My 6 year old loves going to the eye doctor now!

Mar 28, 2022

Best place to take your kiddo for an eye appointment! Wonderful staff, extremely friendly & have been so great with my daughter.

Mar 27, 2022

I will give a glowing review of Bailey eye care. Caring compassionate staff and Dr Kayla Campbell is beyond compare. She listens to me and explains everything so very well. She truly cares about her patients I believe.

Mar 25, 2022

Love Dr Epling and the entire staff at Bailey Eye Care. They communicate by text message too, which I think is great. Everyone is so friendly and the office is run so efficiently. I highly recommend Bailey Eye Care Also, i drive from Gallipolis OH (40 miles one way) to go to Bailey Eye Care.

Mar 25, 2022

Excellent staff. Dr. Campbell was thorough with suggestions for continued good eye health.

Mar 25, 2022

Rate a five star. Dr Campbell and staff are wonderful to work with and treat you well. Dr Campbell is very good, caring and works to find out any underlining health with your eyes. I don’t feel like just a number. She listens to you. You don’t walk out that door without being completely satisfied.

Mar 20, 2022

Bailey Eye Care has cared for four generations of my family up until the passing of my mother in 2020. When I learned of the retirement of Dr. Bailey, I was saddened but soon relieved to know that Dr. Epling would be caring for me and that Bailey Eye Care doctors would continue to care for members of my family and members of my church. From the moment you enter their doors and on to their treatment rooms, I have been treated like a friend who happens to be their patient. K. Renna Moore

Mar 17, 2022

Very friendly and helpful. Dr. Epling was very detailed in her explanation of my diagnosis and how to treat it as well as what to expect in the future.

Mar 16, 2022

The place to go for your eye exams. The best

Mar 14, 2022

staff very knowledgable about my condition

Mar 10, 2022

As always I was greeted with smiles inside the friendly atmosphere. The thoroughness of the staff to insure everything is completed properly and with the patient’s needs always met, is amazing. It’s what one should expect and receive at every appointment. I don’t see any optometrists’ office ever doing better.

Mar 6, 2022

Courteous and professional

Mar 5, 2022

My visits to Bailey Eye Care are always met with support and happines. The office staff are super wonderful as well as Dr. Campbell.

Mar 4, 2022

I was very please with the care I was given. Dr. Peek and the staff were very friendly and helpful.

Mar 4, 2022

Was treated with respect and professional attitude.

Mar 2, 2022

All aspects were like every time is/was awesome

Feb 28, 2022

Bailey Eye Care was amazing! They really helped my daughter and everyone was so nice to us!

Feb 28, 2022

As always a wonderful visit to the Bailey Eye Care.

Feb 28, 2022

Very organized! Friendly. Just improve access to office for elderly people who do not text!!!!

Feb 24, 2022

My experience at Bailey’s Eye Care was very professional. Everyone was very kind and helpful. Dr Epling was very informative and answered all my questions.

Feb 23, 2022

Great experience this time. The tech and Dr. Epling were very friendly and helpful. They both took their time explaining things and answering my questions. The front desk people were so friendly this time. The best experience I have ever had at this office.

Feb 23, 2022

Terrible experience- waste of my time

Feb 21, 2022

The people at Bailey Eye Care are always very professional and very personable. They seem to keep up with ever evolving technology in eye care. Highly recommend them!

Feb 17, 2022

Super friendly, knowledgeable and caring.

Feb 14, 2022

Everyone here is always so polite helpful. I never feel rushed and I feel comfortable asking questions.

Feb 13, 2022

Dr. Campbell and the staff are always wonderful!!! When I check out the receptionist is always so friendly and helps me order my contacts so easily!! Even if there is a wait at times it’s completely worth it!

Feb 11, 2022

Excellent care as always. Very attentive to my needs and co cream.

Feb 11, 2022

I've been searching for a new optometrist for awhile now, and Bailey Eye Care is great. Everyone was polite, professional, and seemed to be caring. The glasses buying process was as easy as it could be.

Feb 10, 2022

My husband, daughter and I go to Bailey's Eye Care. Dr. Campbell is awesome. She is very thorough and sweet.

Feb 5, 2022

I’m not too satisfied with my visit. I had an eye exam in October with my old eye doctor. I was given A prescription of contacts of -.05. I was starting to run out so I decided since it was a new year to go get my yearly visit with a new Doctor in my network and I was recommended Bailey’s eye care. The doctor at Your facility gave me an exam and prescribed contacts of -1.25 I was immediately having trouble seeing so he dropped it down to -1.00 I tested that out for a day and was still having trouble seeing he then dropped it down to -.75 I was still having a little trouble seeing. I have a hard time believing that my vision change that much from October. I still have some of my old contacts from my previous doctor I can see perfect with those. Long story short I feel like I have just wasted my time and wasted my money.

Feb 4, 2022

Not enough parking nor check in clerks. Waiting area too crowded. As a retired Cabell Huntington employee, my insurance only pays Cabell or St. Mary’s physicians (or there is a $500 deductible). I will have to change to a Mountain Health optometrist. Staff was wonderful, just too many people there at one time.

Feb 3, 2022

Dr. Eplin was great. Her Techs were fabulous.

Feb 3, 2022

I was very pleased with the thoroughness of the exam and the feedback given to me by the technicians, the Marshall optometry student, and Dr. Campbell.

Feb 3, 2022

I always have great service at Bailey. The staff is always helpful and courteous. But for some reason, this past visit I was in the waiting room for an hour and a half. Once I went to the receptionist and informed her of my wait time, the problem was quickly taken care of and I was taken back for my exam. They were very apologetic. Of course the exam took additional time as did picking out and fitting for new glasses but all that went very well. Again, I’m not sure what happened, maybe just a glitch in the system, but spending nearly 3 hours at an eye doctor visit is not good for anyone’s schedule. I hope this issue will be fixed.

Feb 2, 2022

Absolutely wonderful. Everyone was so very nice. Great service from the time we walked In the door. Dr Peek was great. The young man that sold me my glasses JD did a great job! So glad is gets to work with a great group of people.

Jan 31, 2022

First time visit…couldn’t have gone better…so friendly, professional, caring, just a few words to describe, Highly recommend!

Jan 31, 2022

Excellent customer service

Jan 29, 2022

Nice friendly professional service

Jan 28, 2022

This was my first visit to Bailey Eye Care, and I could not have been more pleased!! State of the art technology More comments below

Jan 26, 2022

I would suggest that certain days be reserved for children. The remolding caused limited seating. Once called, the process went quickly. The technician and doctor both answered my questions in a manner I was able to understand. The doctor and I agreed on the action plan.

Jan 26, 2022

My visit and exam was very professional. The staff and doctor were very knowledgeable about the exam and the products they offer.

Jan 24, 2022

Everyone is so kind and thoughtful. I’ve always felt like I was heard when I had questions or concerns. Dr. Campbell is professional with a great bedside manor.

Jan 21, 2022

I had my first visit with Bailey Eye Care recently. I have never in my life had a more thorough eye exam. The staff were very friendly, polite, & prompt, as was Dr. Peek. They all were very professional & kind.

Jan 21, 2022

Thanks for such a good staff and job well done.

Jan 12, 2022

Great visit! Dr. Peake is excellent.

Jan 12, 2022

I was a little disappointed this time. I usually get taken in within 5 to 10 mins. But this last time it was almost 15 to 20 mins. Other than that everything was good. Dr. Campbell was excellent. She is always very nice to see and she always makes sure I know what is going on.

Jan 8, 2022

My new patient appointment was great! The exam was very thorough & all issues were explained so I clearly understood. Folks there are wonderful :) I highly recommend Bailey Eye Care .

Jan 7, 2022

Very courteous and thorough. Always a good experience.

Jan 6, 2022

I was very disappointed and upset. I was told I was given a prescription for a drop of steroids for eyes for two weeks. No solution... told me to come back in three months. What? I was told by office there were many options for dry eyes.

Jan 2, 2022

I have got my glasses from Bailey eye care a few times. I was in there for about 30 mins. I had 1 guy come to me and told me to take a look around. I called my mother to look at glasses while I tried them on. I never seen the guy again. After 30 mins I put down the glasses and walked out. No one even noticed. Ended up getting my glasses somewhere else.

Jan 1, 2022

Great Place, customer service is excellent, and efficient exam.

Dec 27, 2021

Bailey Eye care is literally the BEST eye care service in the nation. I have lived all over the country and never have I had the amazing service like here. I drive from South Carolina once a year just to have my eye exam here. They are the first place to get my contact prescription right and I can see clearly! The staff is professional and friendly too. From the moment you walk in until you leave, it is a great experience. There are some new people on staff and everyone made me feel like I’ve always know them. I absolutely love when I get to come and have my eyes examined. Thank you Bailey Eye care and Dr Campbell for giving me the best eye care there is!!!

Dec 24, 2021

They really were very professional and really helpful

Dec 17, 2021

the staff is very friendly and pleasant to be around

Dec 5, 2021

Your dr.s are great, but you front desk team has a lot to be desired, I went for a follow up 2 days after dr. Seen me and was charged my 40.00 dollar co pay, I have never been charged for a follow up, and I have been thru a liver transplant ,lymphoma cancer, 2 strokes, was never charged for follow up I didn’t like, and it won’t happen again.

Dec 4, 2021

Very friendly staff and great doctors to help with all your concerns!!

Nov 26, 2021

Good doctors. Good service. Like people at the reception desk.

Nov 22, 2021

Great place. 9 years ago my son had fell at school. Cabell said he was fine. He is delayed in speech. Couple months later he became very clumsy. Dr leoni got him in with a retina specialist 2 days later. The retinal doctor sent him to Cincinnati they did a inoculation. Dr leoni has been his eye doctor ever since shes great.

Nov 21, 2021

Even in the midst of remodeling the office, the staff were friendly, patient, knowledgeable and professional. Dr. Leoni is very thorough and takes the time to explain the care you receive. A very pleasant experience.

Nov 21, 2021

Dr. Leoni fully explained the state of my vision and graphs showing results of my vision for a number of years.

Nov 20, 2021

Getting to know new doctor. She is very friendly, helpful, and answers my questions.THank you!

Nov 10, 2021

Everything about my visit t was positive.

Nov 7, 2021

Dr. Epling and her staff are so professional and congenial. They have always answered all of my concerns and questions with great knowledge.

Nov 6, 2021

I was not advised of the mask policy at the time of scheduling my appointment. This presented extreme difficulties given my repiratory condtions. I wanted to wait outside until I was ready to be called back for my appointment time however that was not permitted. I also inquired if my insurance is accepted and covers the exam on the phone - I was told yes. However when checking out, I was informed that I owed money and I was charged $224 for a simple annual eye exam. Who charges such an astronomical amount for an exam with no complications?! I assumed from my conversation during scheduling that my exam would be totally covered by my insurance but that was not the case. It would have been nice if I were informed of such in advance. My experience with the staff was not pleasant and I did not find them friendly. I will not be returning.

Nov 5, 2021

I love Bailey Eye Care and the kind, caring, knowledgeable staff and doctors. They take the time to listen to you and your concerns. I have never had a bad experience there.

Nov 5, 2021

Great experience explained everything clearly. Always do a great job. I am Well satisfied with the service I always receive. Would definitely recommend to a friend. They take great care in making sure you are very satisfied with the set ice you receive If glasses are wrong or you change your mind on frames they take care of you and get the job done. You’re always in good hands.there. Don’t change a thing.

Oct 31, 2021

I continue to appreciate the care that I receive at Bailey Eye Care. It was exciting to see the new physical expansion as well as the having the opportunity to meet Dr. Peak. I look forward to continuing care for years to come.

Oct 30, 2021

Friendly staff & great service.

Oct 27, 2021

Everything was great as usual. I saw Dr Epling and she was wonderful, very friendly, informative and thorough. I have recommended several people to Bailey Eye Care

Oct 27, 2021

Quick, efficient and on time Visit!

Oct 22, 2021

From beginning to end excellence!! They even fixed my reading glasses with new screw at no charge. I give them 5 stars! ,

Oct 21, 2021

Love this place, very warm welcome and always on top of things.

Oct 20, 2021

Awesome Service and Friendly Staff, Always I would recommend this office to anyone

Oct 13, 2021

Awesome people !!! Great professional people and great service !

Oct 13, 2021

I got great care from everyone at your office.

Oct 11, 2021

Very professional and helpful. Feel very comfortable

Oct 10, 2021

Excellent service! If you are looking for an optometrist, I would highly recommend Bailey Eye Care especially Dr Campbell - she is thorough, professional, and very detailed.

Oct 6, 2021

Great eye care but I’m not a fan of the pushy glasses sales at the end of your appointment. I also never received my prescription, even though I asked for it.

Oct 3, 2021

The staff is very friendly with a caring attitude. My exams are thorough, and Dr. Leoni explains everything she finds, making recommendations on how best to care for my eyes between visits.

Sep 29, 2021

Tried to explain to the lady at front desk that our insurance changed but she insisted she had the right one. I went and sat down and went back up later and told her I didn’t know how she could have it as we had just gotten it on 9/1/21 and she said she could look it up by my SSN. Anyway I didn’t want to discuss infront if everyone so I talked with the tech that took me back to the room to check my vision and I asked what she showed as my Vision insurance and she told me EyeMed. I told her the same thing I told the lady upfront t that we had purchased new insurance, luckily the tech got it all straightened out. I just felt like the lady upfront was “put out” by me coming back up there asking questions to verify correct Insurance would be billed.

Sep 23, 2021

Staff is very efficient and friendly. Dr. Epling is kind and knowledgeable. Have been going to this office for 2 years and will never go anywhere else! Thank you for stellar customer service Bailey Eye Care!

Sep 23, 2021

Definitely 5 stars, Dr. Campbell is extremely knowledgeable and helpful. The entire staff are very welcoming and helpful as well.

Sep 22, 2021

I was a patient of Dr Bailey's before his retirement. I saw Dr. Epling and feel very confident that I will recieve the same great eye care that I received in the past! The staff is always kind and efficient!

Sep 22, 2021

Everyone was really friendly, and I was in and out in an hour. Dr. Leoni is super nice, and I would recommend you go see them!

Sep 20, 2021

Dr. Leoni was wonderful as always! Intelligent, kind, and funny, Dr. Leoni is a lovely doctor who's always "up " on the latest in aid for the eyes. I also liked the competent "Lizard" who assisted her Note: during the actual survey, as I scrolled down, the circle answers sometimes changed. I checked "excellent", and later it kept voting on "average."

Sep 19, 2021

Always friendly and very caring

Sep 19, 2021

When purchasing prescription glasses or sunglasses you should be able to go in, try them on and be adjusted. Bringing glasses to your car and sending you on your way is poor business and poor treatment. Covid should not prevent this treatment plan

Sep 18, 2021

The staff is friendly, knowledgeable, helpful, and caring. Even with the remodeling they get you in quick. Between the Doctors and the staff you are sure to get a thorough examination. They work hard to make sure your exam goes well. If you have a issue with your eyes they are unable to handle they do not hesitate to get you an appointment with someone who can. You can be assured you will get the best possible eye exam at Bailey Eye Care.

Sep 18, 2021

Everyone that works their are so nice there are exams are very thorough I just love Dr Leoni

Sep 18, 2021

the reason I keep coming back to Bailey eye care, the staff treat you like family. everyone one is so kind and helpful. every procedure is explained so you will know what to expect. Dr. Leoni is so caring and professorial. Tonya at the front desk, is so kind, helpful and courteous. all the front desk personnel are so nice too. I like the newest diagnostic equipment used at Bailey Eye Care. I would like to see the patience portal put on the home page for easier access. Keep up the good work.

Sep 16, 2021

Overall great doctors an very friendly an welcoming. Just wasn’t happy about having to pay a $95 copay when I was told it would be covered all on my insurance.

Sep 13, 2021

i had a routine exam with Dr. Epling on September 8 2021. I had a positive experience as the staff was friendly and very efficient.

Sep 11, 2021

Very professional. Information was explained professionally.

Sep 9, 2021

Had a new docter he was great

Sep 6, 2021

Came in without a appt. everyone was so nice and tried to help me. They worked me in to see the dr. I will for sure be coming back.

Sep 5, 2021

This Team of professionals are awesome. From the time you walk through the door and are greeted by friendly staff to the exam by Dr. Leone and the glasses fitting they just have that WOW factor. I'm so glad I can always depend on them to get it right ♥️ Make your next eye appointment with Bailey Eye Care ...you will be happy you did. 😃

Aug 29, 2021

Bailey Eye Care has always been extremely knowledgeable even about some rare conditions. They are friendly and helpful! Definitely my first choice in the area!

Aug 28, 2021

I had no problems there & everyone was kind & caring

Aug 25, 2021

Bailey Eye Care was great. Brandon was so helpful in helping me pick out just the right glasses!

Aug 23, 2021

Dr. Campbell is thoughtful, caring, and helpful! The staff are so sweet, funny, and knowledgeable! Such a great experience!

Aug 22, 2021

Great service! From the moment you walk in the staff is all very kind and helpful.

Aug 22, 2021

Very professional, issues well explained. Pleasant employees. Could do better on timing - 45 minute wait past appointment time

Aug 21, 2021

Amy and Dr Campbell are superb at what they do! Finally relief for my dry eyes!! Thank you ladies

Aug 19, 2021

Excellent service. My 15 year old grandson has been a patient of Bailey Eye Care for several years. They always do a professional job and go out of their way to make sure he gets what he needs.

Aug 18, 2021

Bailey's eye team works hard to make sure you continue to have great vision. I feel they go above and beyond alot of other eye doctors to care for your vision. When they see you have a issue that needs more special care like removing caderacs or fixing glaucoma they are right on the ball to send you to someone that can help and they choose the best. But they do not just drop you they are there ready to help when their service is needed again.

Aug 15, 2021

Pleased with getting to work with Dr. Campbell. She is genuinely concerned with my eye care.

Aug 11, 2021

Never a long wait and the staff is friendly and very helpful. I love Dr. Leoni!

Aug 6, 2021

Bailey Eye Care is run very efficiently and the staff was very informative and supportive.

Aug 6, 2021

I've been to many eye doctors but Bailey Eye Care is my absolute favorite! The staff from the front desk, to the nurses, doctors, to the side where you order your glasses, are wonderful! I have never felt so cared for by any other doctor. They all truly care about the patients. They make you feel comfortable and listen to your concerns.

Aug 4, 2021

Nice people, and the government professional service.

Aug 2, 2021

VERY PLEASANT ATMOSPHERE. STAFF AND DOCTORS VERY PROFESSIONAL.ENJOY GOING TO CLEAN UPDATED OFFICE

Aug 1, 2021

Bailey eye care has very nice people. They didn’t help me with following through with helping me get a very expensive eye drops after my last visit. Hopefully they will help me this time

Jul 31, 2021

I didn't have a long wait to be seen. All staff were courteous and helpful. And I even had a good report on my eye condition. So it was all good!

Jul 28, 2021

Scheduling an appointment online didn't seem to work out very well, they were unaware when I called 5 days later and did it on the phone. Other than that, I like the online options fairly well .

Jul 24, 2021

tabitha was great...the best eye exam i have ever had...dr.peak was so good at explaning everything...just a real good atmosphere

Jul 22, 2021

Professional and courteous staff.

Jul 19, 2021

Great personal care, professional and very friendly.

Jul 19, 2021

From past experience I would rate Bailey Eye Care ***** the time they put in to really check my eyes with updated technology and explain your x-rays to you that you actually get to see.. How great is that! Thank You Bailey Eye Care

Jul 17, 2021

Professional, treatment in progress.

Jul 17, 2021

Thank You ! I am a First Time Customer and was impressed with your facility and staff...

Jul 16, 2021

Dr Leoni is literally my favorite doctor of all time. She is so patient and thorough and explains everything! And trust me I ask a lot of questions.

Jul 14, 2021

They were very nice and patient with me and very friendly all that I seen that day I would recommend them to everyone

Jul 13, 2021

My rating is based on my overall experience. The exam was very thorough and I felt the staff took their time and wasn't rushed. I was very pleased with the diagnosis/outcome. My only complaints are when the doctor started talking code for the assistant to enter that sounded kind of scary. Then the problem. Like riding a rollercoaster and having to go through the giftshop to get out, the doctor began with having the assistant walk me up front to look into getting new glasses. I was there for a contact lens exam and have worn contacts for over 20 years. A young technician began with a paper of what the "doctor recommends". My insurance paid for most of the frames but with all the extras, they told me a new pair of glasses was going to be over $350. I didn't need glasses, I needed to update my contacts prescription!!! It was like a cars salesman, they had me about to pay for something I didn't even need, nor would I use often enough to justify that! The time wasted without even bothering to ask what I wanted or needed doubled the time for me to leave my appointment. At the counter, I told someone I didn't want to pay that much for glasses that I won't ever wear and why was nobody talking about how much my insurance covered in contacts when that was why I was there!! She then looked it up, and I walked out paying the co-pay and part of my contacts that the insurance didn't pay. So if you want a good thorough exam these people do great work however be prepared to go on a ride afterwards where they try to drain your wallet in the "gift shop"....

Jul 12, 2021

Lori and Dr Peek were wonderful. Felt like I am in really good hands!

Jul 4, 2021

I have been to MANY optometry appointments in my lifetime, most were very similar. But my first visit to Bailey Eye Care was strikingly better. The staff was notably personable. The exam was state of the art. I can't say enough about the good feelings I had when leaving my first appointment. I will refer friends and family. This is a dedicated eye care center.

Jul 4, 2021

Great place great care for your eyes

Jul 2, 2021

Everyone so nice and friendly..Saw Dr.Epling she was excellent very patient and explained everything so we'll. The tech. was so pleasant on explaining everything he was doing

Jun 26, 2021

Staff is awesome and the appt. flowed well with little wait time.

Jun 25, 2021

Personable & professional people in each step of the process of my visit.

Jun 24, 2021

Staff and doctors are awesome! Friendly and explain everything in detail that can be understood.

Jun 23, 2021

Great service. Very fast getting in .

Jun 23, 2021

I always look forward to going to Bailey Eye Care-I know I will get lots of "TLC" and immediate help to protect my eyes. I am so grateful to Dr. Kayla Campbell and the assistants (don't want to leave anyone out-just haven't learned all their names) and their kindness and patience. Thank you.

Jun 21, 2021

Awesome, great service, very professional the latest technology. And wonderful staff and doctor, would highly recommend

Jun 18, 2021

Everyone was awesome as always!! Bethany was great!!

Jun 18, 2021

After waiting way past my appointment time sitting in a crowded waiting room not socially distanced during COVID (everyone was masked), I was finally called for my exam. The young man who checked my eyes did not even introduce himself to me and I was a first time patient. When the doctor came to check his work, she did introduce herself and was quite friendly. The purchasing of glasses need great improvement. The young lady waiting on me spoke in a whisper and as a result of my hearing loss, I missed most of what she was saying (even though I told her I had hearing problems) except for the fact that they were unable to find my insurance in their system. She had to call someone else for help. It took about 45 minutes for them to determine they had keyed the wrong numbers for my account. By that time, I was late for another appointment, and requested a copy of my prescription. That took quite a while to produce as well. I left rather frustrated, and I will most likely find another eye doctor for my next exam. I found the office quite inefficiently run with a small waiting room for the number of patients being served. There were family members in the waiting room which should not have been permitted during COVID. All-in-all, I would rate this office a D+.

Jun 18, 2021