Bailey Eye Care
Drs. Bailey, Leoni, & Campbell
1423
Reviews
A wonderful group of people. Professional, helpful and friendly. Would definitely recommend Bailey’s Eye Care.
Jun 27, 2022
I scheduled an appointment with Molly. She was wonderful to work with
Jun 27, 2022
Great customer service and staff was wonderful with my children thank you
Jun 26, 2022
I had a very excellent visit I loved that the doc listened to me and let me try the same script in both eyes since it wasn’t off by much loved it
Jun 22, 2022
All staff members was professional. Their system is streamlined to get you in and out quickly without feeling rushed.
Jun 21, 2022
This was my first appointment with Bailey Eye Care and I was impressed with the process. I saw Dr. Bryce Peek and he was very through and pleasant. I have another appointment for September and look forward to seeing Dr. Peek again.
Jun 21, 2022
Excellent service as always.
Jun 21, 2022
I continue to be impressed with the medical team at Bailey Eye Care and the renovations and grateful for Dr. Glenn Bailey's partner-Dr. Kayla Campbell and her assistants. They are wonderful and caring give you all the attention you need during your visit. Thank you all!
Jun 21, 2022
The team at Bailey Eye Care always creates a friendly and welcoming environment. The care and concern from the entire staff is phenomenal. I even got follow up calls from the optometrist (Dr. Peek) to make sure I was doing okay. I highly recommend them.
Jun 21, 2022
Baileys Eye Care has fantastic equipment and staff to take care of all of your needs
Jun 21, 2022
This is the SECOND TIME they got my child’s eyes tests wrong and had to retest them.
Jun 15, 2022
Staff was friendly . Dr Eplion was friendly and informative. The facility is clean and updated. The student that I had was a very sweet young lady but could use a little more training in putting the drops in your eyes, soaked my mask and ran down into my shirt. And charging your patients to write their prescription is ridiculous .
Jun 14, 2022
Friendly, efficient staff and best optometrist I have ever had Dr Leoni)!
Jun 14, 2022
A very well organized and well run business
Jun 14, 2022
This was actually my first ever visit for eye care. I arrived right at my appointment time. They were really busy and i only had to wait 15-20 minutes to go back. The staff were very friendly and professional. Dr. Leoni was great and explained everything to me to insure I understood everything. Prices for my new glasses were not too expensive passed by coverage either.
Jun 13, 2022
Every is great I satisfy the visit and thank you
Jun 13, 2022
Awesome place the most friendly place I’ve ever been
Jun 3, 2022
I have used Bailey eye care for a lot of years,,they have always been very efficient and have always responded to my questions. I was there a few days ago expecting something much worse but in the end and a few test later my problem was taken care of with there treatments and not surgery which was what I expected. It may cost you more than other places but i can not put a price on good eye care..
Jun 3, 2022
Service is great. Very clean office. Employees very friendly. Highly recommend
Jun 2, 2022
I highly recommend Dr. Campbell. She seems very knowledgeable and makes you feel at ease. At first I was reluctant to change eye care specialists but my doctor left to go to another company. Now that I’ve met Dr. Campbell no worries!!! She made the transition seamless!
Jun 2, 2022
From my appointment on 4/11 it has been a comedy or errors ordering sunglasses. Here we are one week short of 2 months and I don’t have. Twice I was to get phone calls re question s and I had to follow up as no one called. While I am very happy with Dr Campbell I will never purchase glasses from Bailey Eye care. Very poor service and zero follow up.
Jun 1, 2022
Very satisfied with my visit
Jun 1, 2022
Always very helpful, kind and considerate. A pleasure to come in every time!
Jun 1, 2022
Awesome office staff, and the staff that I met were all wonderful……the doctor made a smart decision that my cataract had to come out right away so she referred me, If I hadn’t gone to Bailey’s it would another 2 months before I would have seen my Retina Specialist Dr Skolik
May 30, 2022
Professional as usual! The entire staff is great and I would recommend them to anyone who doesn’t already go there.
May 30, 2022
Fantastic eye caregiver Professional quick knowledgeable there’s not much more important than your eyes
May 26, 2022
Very nice staff and helpful. Overall very informative and stress free atmosphere.
May 25, 2022
Baileys has all the newest equipment very friendly helpful staff
May 20, 2022
Everything just fine. Thank you for all your consideration and patience. May God richly bless each and every one. Again thank you.
May 19, 2022
When I first walked into your building, I found the facility to be very clean and well organized. The staff were very welcoming. Although there were a lot of people waiting in the waiting room, I did not have to wait long at all before my appointment began. I found all staff polite and professional. I also found the staff was very helpful in helping order a new pair of glasses. I highly recommend Bailey Eye Care.
May 19, 2022
Very clean office space. I didn't wait hardly anytime. Was shocked that a technician did all the testing on the eye charts instead of the doctor, which is what I am used to. I was given a trial pair of contacts, but I do not like them at all. They are a different brand than what I am use to wearing. They were very thick and made my eyes very dry. And I was also having blurry vision out of my left eye. Therefore, I had to put in a new pair of my old prescription of Acute Oasys for Astigmatism with hydra clear plus. They are so much thinner and I can see without blurry vision
May 16, 2022
We had a good visit. The only issue I had is that I feel like the doctor needs to do a more thorough exam. I feel like he let the assistants do the majority and he looked at my daughters eyes with a light. My former optometrist always did a very thorough exam. The overall was good.
May 16, 2022
I loved everyone at this office. I usually am anxious at the eye doctor but everyone made me feel very relaxed. I would definitely recommend this office.
May 11, 2022
This was the first time for an eye exam and buying glasses at Bailey Eye Care. I was very pleased with my visit. The staff were very professional and everything went smoothly. Dr. Epling was great!
May 11, 2022
Good eye exam. Satisfied with new contacts.
May 10, 2022
Thorough Exam. The staff was very friendly and experienced.
May 6, 2022
Everything was done well during my last visit----- all my questions were listened to and answered in a very reassuring way. Doctor Leoni, technicians, and staff were all professional and competent.
May 5, 2022
I had a great experience during my exam visit but experienced issues ordering contacts. Issues happen but it is still frustrating.
May 1, 2022
The dr and nurse were very friendly and he explained everything to where I understood what I had to do
Apr 29, 2022
The wait was long. Everything else great.
Apr 28, 2022
Had a great visit with Dr. Leoni. Really like the remodel job that’s being done to the building.
Apr 27, 2022
As always, care was Five Stars, from check in, care of Dr.Campbell and tech support, to checking out!
Apr 26, 2022
I had a very good eye exam. They were thorough and explained the questions I asked. A referral was also made by them upon my request for something else which needed to be done. Thank you.
Apr 26, 2022
Staff and Dr Bailey were very pleasant and efficient. Answered all Questions.
Apr 26, 2022
Came here,because i really ,like Kim Epling O D,she explains every thing to you,and cares .The plus is,every one ,there was so very nice!! and friendly!
Apr 26, 2022
Very friendly staff and great service! Worked with my two year old very great!
Apr 20, 2022
Very experienced staff and excellent patient care.
Apr 20, 2022
It’s always a good experience from beginning to end. Dr. Epling there’s a great job as well as All of her staff. I would recommend Bailey eyecare for all your eye care Needs.
Apr 19, 2022
Dr Campbell and staff are so nice and work hard to help me with my dry eye problem. I really appreciate all the help to keep my sight.
Apr 15, 2022
Everything great as usual From start to finish. Keep up the good work
Apr 13, 2022
I recently had to have an urgent unscheduled eye exam due to possible pink eye. Your staff got me in on a short period of time. When I got there, everything out front was handled efficiently. I got right in with just a few minutes wait. The exam itself was thorough. My problem was explained to me expertly. All-in-all it was a very pleasurable visit. It almost made me not miss seeing Dr. Bailey. Almost. :(
Apr 11, 2022
Was one of the best visits to date.
Apr 11, 2022
Had a very nice visit was treated real good.
Apr 9, 2022
Prompt, friendly staff, all questions answered; I would recommend Bailey Eye Care highly!!
Apr 8, 2022
Everyone is this practice is professional and courteous! They go out of their way to make your experience a great one!
Apr 8, 2022
Highly recommend! Dr. Campbell & her staff are very patient & knowledgeable.
Apr 8, 2022
I had a very good visit at Baily Eye Care. I have had a problem with dry eye for a couple of years and the treatment I have been receiving has greatly improved my condition. They never push me to purchase new glasses when they aren't necessary. All of the staff and friendly and courteous. They keep their equipment up-to-date. I truly feel like I am getting the best possible care.
Apr 8, 2022
Bailey eye care does a wonderful job. They are patient and do whatever they can to help. My 6 year old loves going to the eye doctor now!
Mar 28, 2022
Best place to take your kiddo for an eye appointment! Wonderful staff, extremely friendly & have been so great with my daughter.
Mar 27, 2022
I will give a glowing review of Bailey eye care. Caring compassionate staff and Dr Kayla Campbell is beyond compare. She listens to me and explains everything so very well. She truly cares about her patients I believe.
Mar 25, 2022
Love Dr Epling and the entire staff at Bailey Eye Care. They communicate by text message too, which I think is great. Everyone is so friendly and the office is run so efficiently. I highly recommend Bailey Eye Care Also, i drive from Gallipolis OH (40 miles one way) to go to Bailey Eye Care.
Mar 25, 2022
Excellent staff. Dr. Campbell was thorough with suggestions for continued good eye health.
Mar 25, 2022
Rate a five star. Dr Campbell and staff are wonderful to work with and treat you well. Dr Campbell is very good, caring and works to find out any underlining health with your eyes. I don’t feel like just a number. She listens to you. You don’t walk out that door without being completely satisfied.
Mar 20, 2022
Bailey Eye Care has cared for four generations of my family up until the passing of my mother in 2020. When I learned of the retirement of Dr. Bailey, I was saddened but soon relieved to know that Dr. Epling would be caring for me and that Bailey Eye Care doctors would continue to care for members of my family and members of my church. From the moment you enter their doors and on to their treatment rooms, I have been treated like a friend who happens to be their patient. K. Renna Moore
Mar 17, 2022
Very friendly and helpful. Dr. Epling was very detailed in her explanation of my diagnosis and how to treat it as well as what to expect in the future.
Mar 16, 2022
The place to go for your eye exams. The best
Mar 14, 2022
staff very knowledgable about my condition
Mar 10, 2022
As always I was greeted with smiles inside the friendly atmosphere. The thoroughness of the staff to insure everything is completed properly and with the patient’s needs always met, is amazing. It’s what one should expect and receive at every appointment. I don’t see any optometrists’ office ever doing better.
Mar 6, 2022
My visits to Bailey Eye Care are always met with support and happines. The office staff are super wonderful as well as Dr. Campbell.
Mar 4, 2022
I was very please with the care I was given. Dr. Peek and the staff were very friendly and helpful.
Mar 4, 2022
Was treated with respect and professional attitude.
Mar 2, 2022
All aspects were like every time is/was awesome
Feb 28, 2022
Bailey Eye Care was amazing! They really helped my daughter and everyone was so nice to us!
Feb 28, 2022
As always a wonderful visit to the Bailey Eye Care.
Feb 28, 2022
Very organized! Friendly. Just improve access to office for elderly people who do not text!!!!
Feb 24, 2022
My experience at Bailey’s Eye Care was very professional. Everyone was very kind and helpful. Dr Epling was very informative and answered all my questions.
Feb 23, 2022
Great experience this time. The tech and Dr. Epling were very friendly and helpful. They both took their time explaining things and answering my questions. The front desk people were so friendly this time. The best experience I have ever had at this office.
Feb 23, 2022
Terrible experience- waste of my time
Feb 21, 2022
The people at Bailey Eye Care are always very professional and very personable. They seem to keep up with ever evolving technology in eye care. Highly recommend them!
Feb 17, 2022
Super friendly, knowledgeable and caring.
Feb 14, 2022
Everyone here is always so polite helpful. I never feel rushed and I feel comfortable asking questions.
Feb 13, 2022
Dr. Campbell and the staff are always wonderful!!! When I check out the receptionist is always so friendly and helps me order my contacts so easily!! Even if there is a wait at times it’s completely worth it!
Feb 11, 2022
Excellent care as always. Very attentive to my needs and co cream.
Feb 11, 2022
I've been searching for a new optometrist for awhile now, and Bailey Eye Care is great. Everyone was polite, professional, and seemed to be caring. The glasses buying process was as easy as it could be.
Feb 10, 2022
My husband, daughter and I go to Bailey's Eye Care. Dr. Campbell is awesome. She is very thorough and sweet.
Feb 5, 2022
I’m not too satisfied with my visit. I had an eye exam in October with my old eye doctor. I was given A prescription of contacts of -.05. I was starting to run out so I decided since it was a new year to go get my yearly visit with a new Doctor in my network and I was recommended Bailey’s eye care. The doctor at Your facility gave me an exam and prescribed contacts of -1.25 I was immediately having trouble seeing so he dropped it down to -1.00 I tested that out for a day and was still having trouble seeing he then dropped it down to -.75 I was still having a little trouble seeing. I have a hard time believing that my vision change that much from October. I still have some of my old contacts from my previous doctor I can see perfect with those. Long story short I feel like I have just wasted my time and wasted my money.
Feb 4, 2022
Not enough parking nor check in clerks. Waiting area too crowded. As a retired Cabell Huntington employee, my insurance only pays Cabell or St. Mary’s physicians (or there is a $500 deductible). I will have to change to a Mountain Health optometrist. Staff was wonderful, just too many people there at one time.
Feb 3, 2022
Dr. Eplin was great. Her Techs were fabulous.
Feb 3, 2022
I was very pleased with the thoroughness of the exam and the feedback given to me by the technicians, the Marshall optometry student, and Dr. Campbell.
Feb 3, 2022
I always have great service at Bailey. The staff is always helpful and courteous. But for some reason, this past visit I was in the waiting room for an hour and a half. Once I went to the receptionist and informed her of my wait time, the problem was quickly taken care of and I was taken back for my exam. They were very apologetic. Of course the exam took additional time as did picking out and fitting for new glasses but all that went very well. Again, I’m not sure what happened, maybe just a glitch in the system, but spending nearly 3 hours at an eye doctor visit is not good for anyone’s schedule. I hope this issue will be fixed.
Feb 2, 2022
Absolutely wonderful. Everyone was so very nice. Great service from the time we walked In the door. Dr Peek was great. The young man that sold me my glasses JD did a great job! So glad is gets to work with a great group of people.
Jan 31, 2022
First time visit…couldn’t have gone better…so friendly, professional, caring, just a few words to describe, Highly recommend!
Jan 31, 2022
Excellent customer service
Jan 29, 2022
Nice friendly professional service
Jan 28, 2022
This was my first visit to Bailey Eye Care, and I could not have been more pleased!! State of the art technology More comments below
Jan 26, 2022
I would suggest that certain days be reserved for children. The remolding caused limited seating. Once called, the process went quickly. The technician and doctor both answered my questions in a manner I was able to understand. The doctor and I agreed on the action plan.
Jan 26, 2022
My visit and exam was very professional. The staff and doctor were very knowledgeable about the exam and the products they offer.
Jan 24, 2022
Everyone is so kind and thoughtful. I’ve always felt like I was heard when I had questions or concerns. Dr. Campbell is professional with a great bedside manor.
Jan 21, 2022
I had my first visit with Bailey Eye Care recently. I have never in my life had a more thorough eye exam. The staff were very friendly, polite, & prompt, as was Dr. Peek. They all were very professional & kind.
Jan 21, 2022
Thanks for such a good staff and job well done.
Jan 12, 2022
Great visit! Dr. Peake is excellent.
Jan 12, 2022
I was a little disappointed this time. I usually get taken in within 5 to 10 mins. But this last time it was almost 15 to 20 mins. Other than that everything was good. Dr. Campbell was excellent. She is always very nice to see and she always makes sure I know what is going on.
Jan 8, 2022
My new patient appointment was great! The exam was very thorough & all issues were explained so I clearly understood. Folks there are wonderful :) I highly recommend Bailey Eye Care .
Jan 7, 2022
Very courteous and thorough. Always a good experience.
Jan 6, 2022
I was very disappointed and upset. I was told I was given a prescription for a drop of steroids for eyes for two weeks. No solution... told me to come back in three months. What? I was told by office there were many options for dry eyes.
Jan 2, 2022
I have got my glasses from Bailey eye care a few times. I was in there for about 30 mins. I had 1 guy come to me and told me to take a look around. I called my mother to look at glasses while I tried them on. I never seen the guy again. After 30 mins I put down the glasses and walked out. No one even noticed. Ended up getting my glasses somewhere else.
Jan 1, 2022
Great Place, customer service is excellent, and efficient exam.
Dec 27, 2021
Bailey Eye care is literally the BEST eye care service in the nation. I have lived all over the country and never have I had the amazing service like here. I drive from South Carolina once a year just to have my eye exam here. They are the first place to get my contact prescription right and I can see clearly! The staff is professional and friendly too. From the moment you walk in until you leave, it is a great experience. There are some new people on staff and everyone made me feel like I’ve always know them. I absolutely love when I get to come and have my eyes examined. Thank you Bailey Eye care and Dr Campbell for giving me the best eye care there is!!!
Dec 24, 2021
They really were very professional and really helpful
Dec 17, 2021
the staff is very friendly and pleasant to be around
Dec 5, 2021
Your dr.s are great, but you front desk team has a lot to be desired, I went for a follow up 2 days after dr. Seen me and was charged my 40.00 dollar co pay, I have never been charged for a follow up, and I have been thru a liver transplant ,lymphoma cancer, 2 strokes, was never charged for follow up I didn’t like, and it won’t happen again.
Dec 4, 2021
Very friendly staff and great doctors to help with all your concerns!!
Nov 26, 2021
Good doctors. Good service. Like people at the reception desk.
Nov 22, 2021
Great place. 9 years ago my son had fell at school. Cabell said he was fine. He is delayed in speech. Couple months later he became very clumsy. Dr leoni got him in with a retina specialist 2 days later. The retinal doctor sent him to Cincinnati they did a inoculation. Dr leoni has been his eye doctor ever since shes great.
Nov 21, 2021
Even in the midst of remodeling the office, the staff were friendly, patient, knowledgeable and professional. Dr. Leoni is very thorough and takes the time to explain the care you receive. A very pleasant experience.
Nov 21, 2021
Dr. Leoni fully explained the state of my vision and graphs showing results of my vision for a number of years.
Nov 20, 2021
Getting to know new doctor. She is very friendly, helpful, and answers my questions.THank you!
Nov 10, 2021
Everything about my visit t was positive.
Nov 7, 2021
Dr. Epling and her staff are so professional and congenial. They have always answered all of my concerns and questions with great knowledge.
Nov 6, 2021
I was not advised of the mask policy at the time of scheduling my appointment. This presented extreme difficulties given my repiratory condtions. I wanted to wait outside until I was ready to be called back for my appointment time however that was not permitted. I also inquired if my insurance is accepted and covers the exam on the phone - I was told yes. However when checking out, I was informed that I owed money and I was charged $224 for a simple annual eye exam. Who charges such an astronomical amount for an exam with no complications?! I assumed from my conversation during scheduling that my exam would be totally covered by my insurance but that was not the case. It would have been nice if I were informed of such in advance. My experience with the staff was not pleasant and I did not find them friendly. I will not be returning.
Nov 5, 2021
I love Bailey Eye Care and the kind, caring, knowledgeable staff and doctors. They take the time to listen to you and your concerns. I have never had a bad experience there.
Nov 5, 2021
Great experience explained everything clearly. Always do a great job. I am Well satisfied with the service I always receive. Would definitely recommend to a friend. They take great care in making sure you are very satisfied with the set ice you receive If glasses are wrong or you change your mind on frames they take care of you and get the job done. You’re always in good hands.there. Don’t change a thing.
Oct 31, 2021
I continue to appreciate the care that I receive at Bailey Eye Care. It was exciting to see the new physical expansion as well as the having the opportunity to meet Dr. Peak. I look forward to continuing care for years to come.
Oct 30, 2021
Friendly staff & great service.
Oct 27, 2021
Everything was great as usual. I saw Dr Epling and she was wonderful, very friendly, informative and thorough. I have recommended several people to Bailey Eye Care
Oct 27, 2021
Quick, efficient and on time Visit!
Oct 22, 2021
From beginning to end excellence!! They even fixed my reading glasses with new screw at no charge. I give them 5 stars! ,
Oct 21, 2021
Love this place, very warm welcome and always on top of things.
Oct 20, 2021
Awesome Service and Friendly Staff, Always I would recommend this office to anyone
Oct 13, 2021
Awesome people !!! Great professional people and great service !
Oct 13, 2021
I got great care from everyone at your office.
Oct 11, 2021
Very professional and helpful. Feel very comfortable
Oct 10, 2021
Excellent service! If you are looking for an optometrist, I would highly recommend Bailey Eye Care especially Dr Campbell - she is thorough, professional, and very detailed.
Oct 6, 2021
Great eye care but I’m not a fan of the pushy glasses sales at the end of your appointment. I also never received my prescription, even though I asked for it.
Oct 3, 2021
The staff is very friendly with a caring attitude. My exams are thorough, and Dr. Leoni explains everything she finds, making recommendations on how best to care for my eyes between visits.
Sep 29, 2021
Tried to explain to the lady at front desk that our insurance changed but she insisted she had the right one. I went and sat down and went back up later and told her I didn’t know how she could have it as we had just gotten it on 9/1/21 and she said she could look it up by my SSN. Anyway I didn’t want to discuss infront if everyone so I talked with the tech that took me back to the room to check my vision and I asked what she showed as my Vision insurance and she told me EyeMed. I told her the same thing I told the lady upfront t that we had purchased new insurance, luckily the tech got it all straightened out. I just felt like the lady upfront was “put out” by me coming back up there asking questions to verify correct Insurance would be billed.
Sep 23, 2021
Staff is very efficient and friendly. Dr. Epling is kind and knowledgeable. Have been going to this office for 2 years and will never go anywhere else! Thank you for stellar customer service Bailey Eye Care!
Sep 23, 2021
Definitely 5 stars, Dr. Campbell is extremely knowledgeable and helpful. The entire staff are very welcoming and helpful as well.
Sep 22, 2021
I was a patient of Dr Bailey's before his retirement. I saw Dr. Epling and feel very confident that I will recieve the same great eye care that I received in the past! The staff is always kind and efficient!
Sep 22, 2021
Everyone was really friendly, and I was in and out in an hour. Dr. Leoni is super nice, and I would recommend you go see them!
Sep 20, 2021
Dr. Leoni was wonderful as always! Intelligent, kind, and funny, Dr. Leoni is a lovely doctor who's always "up " on the latest in aid for the eyes. I also liked the competent "Lizard" who assisted her Note: during the actual survey, as I scrolled down, the circle answers sometimes changed. I checked "excellent", and later it kept voting on "average."
Sep 19, 2021
Always friendly and very caring
Sep 19, 2021
When purchasing prescription glasses or sunglasses you should be able to go in, try them on and be adjusted. Bringing glasses to your car and sending you on your way is poor business and poor treatment. Covid should not prevent this treatment plan
Sep 18, 2021
The staff is friendly, knowledgeable, helpful, and caring. Even with the remodeling they get you in quick. Between the Doctors and the staff you are sure to get a thorough examination. They work hard to make sure your exam goes well. If you have a issue with your eyes they are unable to handle they do not hesitate to get you an appointment with someone who can. You can be assured you will get the best possible eye exam at Bailey Eye Care.
Sep 18, 2021
Everyone that works their are so nice there are exams are very thorough I just love Dr Leoni
Sep 18, 2021
the reason I keep coming back to Bailey eye care, the staff treat you like family. everyone one is so kind and helpful. every procedure is explained so you will know what to expect. Dr. Leoni is so caring and professorial. Tonya at the front desk, is so kind, helpful and courteous. all the front desk personnel are so nice too. I like the newest diagnostic equipment used at Bailey Eye Care. I would like to see the patience portal put on the home page for easier access. Keep up the good work.
Sep 16, 2021
Overall great doctors an very friendly an welcoming. Just wasn’t happy about having to pay a $95 copay when I was told it would be covered all on my insurance.
Sep 13, 2021
i had a routine exam with Dr. Epling on September 8 2021. I had a positive experience as the staff was friendly and very efficient.
Sep 11, 2021
Very professional. Information was explained professionally.
Sep 9, 2021
Had a new docter he was great
Sep 6, 2021
Came in without a appt. everyone was so nice and tried to help me. They worked me in to see the dr. I will for sure be coming back.
Sep 5, 2021
This Team of professionals are awesome. From the time you walk through the door and are greeted by friendly staff to the exam by Dr. Leone and the glasses fitting they just have that WOW factor. I'm so glad I can always depend on them to get it right ♥️ Make your next eye appointment with Bailey Eye Care ...you will be happy you did. 😃
Aug 29, 2021
Bailey Eye Care has always been extremely knowledgeable even about some rare conditions. They are friendly and helpful! Definitely my first choice in the area!
Aug 28, 2021
Bailey Eye Care was great. Brandon was so helpful in helping me pick out just the right glasses!
Aug 23, 2021
Dr. Campbell is thoughtful, caring, and helpful! The staff are so sweet, funny, and knowledgeable! Such a great experience!
Aug 22, 2021
Great service! From the moment you walk in the staff is all very kind and helpful.
Aug 22, 2021
Very professional, issues well explained. Pleasant employees. Could do better on timing - 45 minute wait past appointment time
Aug 21, 2021
Amy and Dr Campbell are superb at what they do! Finally relief for my dry eyes!! Thank you ladies
Aug 19, 2021
Excellent service. My 15 year old grandson has been a patient of Bailey Eye Care for several years. They always do a professional job and go out of their way to make sure he gets what he needs.
Aug 18, 2021
Bailey's eye team works hard to make sure you continue to have great vision. I feel they go above and beyond alot of other eye doctors to care for your vision. When they see you have a issue that needs more special care like removing caderacs or fixing glaucoma they are right on the ball to send you to someone that can help and they choose the best. But they do not just drop you they are there ready to help when their service is needed again.
Aug 15, 2021
Pleased with getting to work with Dr. Campbell. She is genuinely concerned with my eye care.
Aug 11, 2021
Never a long wait and the staff is friendly and very helpful. I love Dr. Leoni!
Aug 6, 2021
Bailey Eye Care is run very efficiently and the staff was very informative and supportive.
Aug 6, 2021
I've been to many eye doctors but Bailey Eye Care is my absolute favorite! The staff from the front desk, to the nurses, doctors, to the side where you order your glasses, are wonderful! I have never felt so cared for by any other doctor. They all truly care about the patients. They make you feel comfortable and listen to your concerns.
Aug 4, 2021
Nice people, and the government professional service.
Aug 2, 2021
VERY PLEASANT ATMOSPHERE. STAFF AND DOCTORS VERY PROFESSIONAL.ENJOY GOING TO CLEAN UPDATED OFFICE
Aug 1, 2021
Bailey eye care has very nice people. They didn’t help me with following through with helping me get a very expensive eye drops after my last visit. Hopefully they will help me this time
Jul 31, 2021
I didn't have a long wait to be seen. All staff were courteous and helpful. And I even had a good report on my eye condition. So it was all good!
Jul 28, 2021
Scheduling an appointment online didn't seem to work out very well, they were unaware when I called 5 days later and did it on the phone. Other than that, I like the online options fairly well .
Jul 24, 2021
tabitha was great...the best eye exam i have ever had...dr.peak was so good at explaning everything...just a real good atmosphere
Jul 22, 2021
Professional and courteous staff.
Jul 19, 2021
Great personal care, professional and very friendly.
Jul 19, 2021
From past experience I would rate Bailey Eye Care ***** the time they put in to really check my eyes with updated technology and explain your x-rays to you that you actually get to see.. How great is that! Thank You Bailey Eye Care
Jul 17, 2021
Professional, treatment in progress.
Jul 17, 2021
Thank You ! I am a First Time Customer and was impressed with your facility and staff...
Jul 16, 2021
Dr Leoni is literally my favorite doctor of all time. She is so patient and thorough and explains everything! And trust me I ask a lot of questions.
Jul 14, 2021
They were very nice and patient with me and very friendly all that I seen that day I would recommend them to everyone
Jul 13, 2021
My rating is based on my overall experience. The exam was very thorough and I felt the staff took their time and wasn't rushed. I was very pleased with the diagnosis/outcome. My only complaints are when the doctor started talking code for the assistant to enter that sounded kind of scary. Then the problem. Like riding a rollercoaster and having to go through the giftshop to get out, the doctor began with having the assistant walk me up front to look into getting new glasses. I was there for a contact lens exam and have worn contacts for over 20 years. A young technician began with a paper of what the "doctor recommends". My insurance paid for most of the frames but with all the extras, they told me a new pair of glasses was going to be over $350. I didn't need glasses, I needed to update my contacts prescription!!! It was like a cars salesman, they had me about to pay for something I didn't even need, nor would I use often enough to justify that! The time wasted without even bothering to ask what I wanted or needed doubled the time for me to leave my appointment. At the counter, I told someone I didn't want to pay that much for glasses that I won't ever wear and why was nobody talking about how much my insurance covered in contacts when that was why I was there!! She then looked it up, and I walked out paying the co-pay and part of my contacts that the insurance didn't pay. So if you want a good thorough exam these people do great work however be prepared to go on a ride afterwards where they try to drain your wallet in the "gift shop"....
Jul 12, 2021
Lori and Dr Peek were wonderful. Felt like I am in really good hands!
Jul 4, 2021
I have been to MANY optometry appointments in my lifetime, most were very similar. But my first visit to Bailey Eye Care was strikingly better. The staff was notably personable. The exam was state of the art. I can't say enough about the good feelings I had when leaving my first appointment. I will refer friends and family. This is a dedicated eye care center.
Jul 4, 2021
Great place great care for your eyes
Jul 2, 2021
Everyone so nice and friendly..Saw Dr.Epling she was excellent very patient and explained everything so we'll. The tech. was so pleasant on explaining everything he was doing
Jun 26, 2021
Staff is awesome and the appt. flowed well with little wait time.
Jun 25, 2021
Personable & professional people in each step of the process of my visit.
Jun 24, 2021
Staff and doctors are awesome! Friendly and explain everything in detail that can be understood.
Jun 23, 2021
Great service. Very fast getting in .
Jun 23, 2021
I always look forward to going to Bailey Eye Care-I know I will get lots of "TLC" and immediate help to protect my eyes. I am so grateful to Dr. Kayla Campbell and the assistants (don't want to leave anyone out-just haven't learned all their names) and their kindness and patience. Thank you.
Jun 21, 2021
Awesome, great service, very professional the latest technology. And wonderful staff and doctor, would highly recommend
Jun 18, 2021
Everyone was awesome as always!! Bethany was great!!
Jun 18, 2021
After waiting way past my appointment time sitting in a crowded waiting room not socially distanced during COVID (everyone was masked), I was finally called for my exam. The young man who checked my eyes did not even introduce himself to me and I was a first time patient. When the doctor came to check his work, she did introduce herself and was quite friendly. The purchasing of glasses need great improvement. The young lady waiting on me spoke in a whisper and as a result of my hearing loss, I missed most of what she was saying (even though I told her I had hearing problems) except for the fact that they were unable to find my insurance in their system. She had to call someone else for help. It took about 45 minutes for them to determine they had keyed the wrong numbers for my account. By that time, I was late for another appointment, and requested a copy of my prescription. That took quite a while to produce as well. I left rather frustrated, and I will most likely find another eye doctor for my next exam. I found the office quite inefficiently run with a small waiting room for the number of patients being served. There were family members in the waiting room which should not have been permitted during COVID. All-in-all, I would rate this office a D+.
Jun 18, 2021
The doctor was very nice and knew what she was doing.
Jun 17, 2021
Called 3 times about my glasses never got a call back when I broke them to see what my options were drove to the office and had to come back the next day not good customer service
Jun 17, 2021
The Doctor and Staff were knowledgeable and thorough. I was very comfortable and will defiantly make my next appointment with Bailey Eye Care. I would recommend Bailey Eye Care to family and friends.
Jun 16, 2021
The Optometrists at Bailey Eye Care are very thorough, personable and professional.
Jun 14, 2021
Bailey Eye Care and more particularly, Dr Bryce Peek. were very efficient with my eye exam and were able to provide a clear picture of my current vision status and a clear plan to help me maintain good eye health and visual acuity. I appreciate their organizational commitment to excellence.
Jun 13, 2021
Staff very helpful and friendly, and I love Dr. Eplin!’
Jun 11, 2021
I have never had such a thorough appointment where I felt like I really understood what is truly going on with my dry eyes. I have sought help at two other places, neither even mentioned inflammation. After this appointment I feel hopeful that I’m on the way to feeling better. The doctor was amazing, as well as the nurse! I am a patient for life now and have already referred a friend and will continue to do so.
Jun 11, 2021
Dr Campbell was awesome. She answered every question and helped me understand more about my eyes. Her assistant Amy was equally helpful and nice.
Jun 11, 2021
Very nice and professional staff.
Jun 10, 2021
I had the pleasure of seeing Dr. Leoni very much. She is not only brilliant, but also she is so kind and personable. She is quite an asset to have at Bailey's, and I like her immensely. I also appreciated tech Amy for her kindness, as well.(Sorry for any typos.)
Jun 10, 2021
It is always an enjoyable experience and Dr. Campbell was awesome as usual. My boyfriend was so impressed when he came with me that he made himself an appointment for the next day. And as usual, Dr. Campbell was great and the student Dr. that came in was very nice and helpful. The staff was always pleasurable and makes you feel at home. You guys are like family. Thanks for everything.
Jun 9, 2021
The office staff were excellent,very proactive getting the proper Insurance involved in each of my eye glasses and contacts costs. Dr Campbell was very knowledgeable and provided good recommendations for my vision health
Jun 9, 2021
Staff was very friendly and helpful
Jun 9, 2021
The doctors and technicians were great, however I have still not gotten an appt for referral, and no explanation , just that they are working on it. They could improve some on making appts. The reason for the 4
Jun 7, 2021
Friendly professional service from the time I stepped in the front door until I walked out. If you need anything from an eye exam to glasses or contacts this is the place to go. Staff is friendly professional and helpful.
Jun 7, 2021
I have been going to Bailey Eye Care for a few years now and I would recommend these doctors and staff. They have always been kind and caring. They help with getting the right eyes for me. I have recently had Eye allergies and they fit me in to get looked at and Eye drops for my eyes.
Jun 3, 2021
Visit with doctor and technicians went well. Only negative was long wait prior to entering facitity
Jun 3, 2021
Great experience! I am in a wheelchair and Josiah went out of his way to give me a great exam even when I couldn't access some of the equiptment. He was great! Dr Epperling was so nice and welcoming. Taylor was terrific in helping me choose glasses that were cute and within my insurance budget. The entire staff was so nice I will definitely be back!
Jun 1, 2021
The service I received was excellent, not much wait time, staff was very pleasant and friendly. I have absolutely no complaint with the service I received.
May 30, 2021
Everthing just fine. Only thing wish you would get hooked up with Davis insurance system so could get Glasses made there. Thanks.
May 30, 2021
Bailey eye care associates where all very friendly and helpful. Dr. Epling was exceptional. She was very kind and friendly and took her time to explain and talk to me about my situation.
May 26, 2021
A little short staffed and had to wait almost an hour to be seen, but I had a great experience with the technician and the doctor. Both were very thorough.
May 22, 2021
Great doctors and great staff. I would and I have recommended Bailey Eye Care to all my family and friends.
May 21, 2021
Very detailed initial visit and explained my vision while dealing with diabetes.
May 20, 2021
Everyone from sign in to check out was amazing. Professional. Courteous. And very informative regarding any questions I had. It was a great experience as a first time patient.
May 20, 2021
Friendly staff, Expert doctors, Lovely office. I am very happy with the care I've received and my mom (post cataract surgery) received. I especially appreciate the kindness they've shown my mom and the informative explanation of my eye condition. Top notch!!
May 19, 2021
I got a good through examination due to my diabetes and the staff was very nice.
May 13, 2021
I"ve been gone for a while, so good to be back. I feel I got the best care out there, it was done with the utmost care and curitsy . I'll be back next year good Lord willing. Thanks.
May 12, 2021
Wonderful caring people with all the latest diagnostic tools. You are more than a patient file with them. Doctors really take their time with you.
May 10, 2021
I had come to WV to visit family and had recently been treated for an eye injury in Florida. After arriving in WV my eye had pain and I needed to see a doctor. The Bailey staff was wonderful fit me in same day and addressed my issues. Can’t thank them enough for the fantastic service. Especially impressed the Dr gave me her cell number in case it got worse over the weekend.
May 9, 2021
Your online presence is good had everything on there I needed to know
May 7, 2021
My appointment was on time, very thorough, and very safe in this time of pandemic. And Dr. Leoni and Amy Davis were also pleasant and engaging. Going through the process of getting my old eyeballs checked out could have been a grinding process, but the folks at Bailey Eye Care made it an enjoyable experience.
May 7, 2021
I'm completely happy with the the staff and visits that both of my daughters have.
May 6, 2021
Friendly staff, large selection of glasses. Examination equipment looked brand new. Will use again for sure!
May 5, 2021
Great service. No wait time. Got in and out very quick.
May 3, 2021
The service was very professional and quick. I feel like my doctor was very thorough and attentive. She asked questions and made sure that I felt very comfortable.
May 3, 2021
5 stars The tech that did my testing was excellent and very professional
May 2, 2021
I havent had an eye exam in years so I was a little anxious. Everyone there had a friendly smile and pleasant greeting. The eye exam went painless and the 2 administering it were awesome! Dr. Campbell is very sweet and knowledgeable. The girl that helped me pick out the glasses was super helpful too. The whole experience was fantastic! I would recommend to anyone needing an eye exam to try it!
May 2, 2021
G for Gerry was very kind. Answered my questions thoroughly.
May 2, 2021
Everyone very professional and courteous. I always recommend you to my friends.
May 1, 2021
Always friendly and helpful..thanks so much! 🙂
Apr 30, 2021
My experience at Bailey Eye Care is always a positive one. Covid-19 restrictions and safety standards are in place and carried out seamlessly. I am very pleased with my level of care and treatment by Dr Campbell and her staff.
Apr 24, 2021
I really like Kimberly and Tabitha they was wonderful to me
Apr 22, 2021
This was Caleighsi's very first eye appointment and it was amazing! Everyone was so helpful, patient, and kind. I think it says a lot when three-year-old leaves excited that they were getting to come back for another visit.
Apr 20, 2021
Very friendly and welcoming staff! Short wait time and thorough exam.
Apr 18, 2021
Dr. Campbell was excellent. I hate that my first time meeting her was with a ripped contact floating in my eye. I’m so grateful for everyone’s help that day at the office.
Apr 17, 2021
The staff is very friendly and efficient. It’s like a well oiled machine.
Apr 16, 2021
I was very impressed with your knowledge and care for dry eyes. I hope the plugs work. The girl who put my info in the computer was super nice and professional and all the employees were friendly
Apr 15, 2021
Everything went well and all was nice
Apr 14, 2021
Overall a great experience. Was seen quickly and everyone in the office was professional and efficient. Office was clean and they had trendy frames from which to choose. Will definitely be back!
Apr 12, 2021
Very professional, helpful, and I found my visit to be great the people were very polite,kind and very helpful. I would recommend this place to anyone I know
Apr 10, 2021
Well organized and sufficient
Apr 10, 2021
Excellent professionalism by Brian, great addition to your staff. I’ve been going to Bailey’s for vision and optical care for years.
Apr 9, 2021
We had to wait about an hour and a half for our appointment. We were told they were short-staffed but maybe there shouldn’t be so many appointments made if there is not enough staff to support them.
Apr 9, 2021
I appreciated the help I received from the phone call informing I was in the parking lot to entering the building and being assisted prior going to an exam room. I had great care then on-"TLC" care with the exam and tests and quick plan of action to protect my eyes. I am very thankful and grateful for this team of professionals and look forward to many more years of Bailey Eye Care taking care of me!!!!
Apr 7, 2021
Good experience. Very professional.
Apr 7, 2021
Amazing staff and doctors! Always friendly and very professional.
Apr 3, 2021
I was very pleased with this office visit.
Apr 3, 2021
Always friendly! I recommend Dr. Campbell if you are looking for an eye doctor. Staff is helpful!
Apr 2, 2021
It would have been a 5 star but the lab or something has a hard time getting her perception correct and last time it wasn’t even ordered nor a recording of her being there.
Apr 2, 2021
I always have had excellent service here. The staff are always so friendly and helpful . Dr Campbell is so wonderful to me as a patient, and is so very easy to talk to ! Bailey Eye Care is top notch !!
Mar 31, 2021
I had an excellent experience at Bailey Eye Care
Mar 31, 2021
Jessica did a good job helping me find a pair of sun glasses.
Mar 29, 2021
It was my quickest glasses fitting. I realized after I left that she didn’t ask me anything about the type of lenses, my prisms, anti-glare, or the invisible bifocal. I hope they arrive correctly.
Mar 28, 2021
Good service really liked Dr Epling
Mar 26, 2021
I was very pleased the way my visit went. Everything went smooth and fast. The staff was very friendly and helpful!
Mar 26, 2021
Wonderful service. Everyone is so nice at this office,
Mar 25, 2021
I love Bailey Eye Care!! Everyone is so kind and helpful and caring.
Mar 24, 2021
I had a wonderful experience at Bailey Eye Care this week. Upon learning that Dr. Bailey had recently retired, I was deeply saddened. Dr. Bailey has cared for four generations of my family and has provided excellent medical advice and care for us all. Of course, I was concerned that I would receive the same compassionate care from someone who had no history with us. My concerns were all put to rest when I met Dr. Eplin (I hope I've spelled her name right). She immediately was up to speed on my condition, history and treatment. She explained things so well that I told my husband that I would love to invite her to speak to our children's group about the eye and the profession. She listened well and offered wonderful advice. I left the office feeling confident that I and my family will be left in good hands. I will miss Dr. Bailey and wish him the best. I appreciate him for leaving us in Dr. Eplin's care. Renna Moore
Mar 24, 2021
My appointment went very well. I am always treated with great respect and I appreciate that very much. I was a new customer in December 2020 and I am very pleased with the service I have received.
Mar 24, 2021
Dr Leoni is one of the best providers I’ve even had in my 48 yrs of life. She is smart, personable, skilled and explains everything until you fully understand it. It’s a pleasure going to BAILEY EYE CARE!
Mar 24, 2021
They are amazing! We see Dr. Campbell, and she is amazing with children! I was there alone with my 5 year old, 2 year old and 4 month old. Everyone was so kind and patient! I can’t recommend them enough!
Mar 21, 2021
I have been going to Bailey Eye Care for several years. The office staff is phenomenal. They are super friendly and kind. The doctors are amazing. If your looking for an eye doctor do sincerely recommend Bailey Eye Care. You will not be disappointed.
Mar 20, 2021
Been a patient for years. . Great service every time.
Mar 19, 2021
Great experience. Everyone is so nice
Mar 19, 2021
My final post cataract surgery exam by Dr. Epling was thorough and the communication of the findings was excellent. A referral to a retina specialist was made for me and was seamless. I was able to order new glasses that day as my prescription was different due to the cataract surgery.
Mar 18, 2021
The staff is very welcoming with a pleasant atmosphere overall. I would certainly recommend if you’re in need of an optometrist or are looking for a change!
Mar 18, 2021
Great service Friendly staff,
Mar 17, 2021
Great friendly staff. Explain everything. Best eye care service
Mar 17, 2021
Thank you!! Everyone in the office is always kind and professional. Great job!!
Mar 15, 2021
I was happy with the service and my doctor I do not like the phone system it takes way to long to get to a real person
Mar 14, 2021
Great costumer service and wonderfully nice doctors and staff.
Mar 13, 2021
I couldn’t be any more pleased with this visit!!! The girl getting my sons glasses ordered was so enjoyable to work with and knowledgeable! She was patient with my son who’s 3 and answered all of my “mom questions”. I truly appreciate her and Dr Campbell taking the best care of my little one!
Mar 12, 2021
Everyone was so good. Would recommend always and I do.
Mar 12, 2021
Great staff, very friendly & accommodating! Very professional, thorough exam with detailed explanation. 👍
Mar 12, 2021
We love coming to Bailey Eye Care for our yearly checkup! The staff is always very precise in their testing, friendly and answer any questions we might have.
Mar 11, 2021
Very professional and friendly.
Mar 11, 2021
The people at Bailey eye care are very nice and did a great job checking my eyes helping me get my vision corrected.
Mar 10, 2021
Staff are always courteous and friendly which increases comfort level and the exams are very thorough!
Mar 10, 2021
I'm glad my friends referred me to Bailey Eye Care. The entire experience was wonderful from the reception to the care given by the nurse and doctor. They were friendly, personable and thorough. I would highly recommend them for your eye care!
Mar 9, 2021
Wonderful staff, even during a Pandemic.
Mar 9, 2021
I had a great experience with seeing Dr. Epling for the first time. Her assistant ran a couple of tests and then I met with the Dr. The whole process was went smoothly.
Mar 5, 2021
I like the patient portal and how easy it is to use.
Mar 5, 2021
I was having issues with my eyes, thinking it was pink eye. Bailey’s got me in the same day and treated my eye problems. They are wonderful to work with. I will definitely get my eye exam and glasses from them. Love them!’
Mar 4, 2021
I absolutely love the staff at Bailey's. They are very knowledgeable and helpful. I have been going here for years, and have referred many friends and family.
Mar 3, 2021
Staff is very friendly and professional. Office always clean. Hardly no wait time Answers your questions Highly recommend
Mar 3, 2021
Great visit! Thank you for the text updates,email reminders,your Covid prepared office and Covid waiting. Thank you all for what you do for your staff and patients.
Feb 28, 2021
I had the best experience from the second I walked in until the moment I left! Great team!
Feb 28, 2021
My appointment was at 9:45. I sat in my car until around 10:30. Once inside I was taken straight back and Amy was very nice and did everything professionally. Then I saw Dr Leoni and she was very informative and explained everything about my eyes. It was a very enjoyable experience.
Feb 27, 2021
Each step of the eye exam experience is thorough and skillful with great effort given to the total comfort of the patient. Great service from start to finish!
Feb 26, 2021
your online is very easy to navigate and is useful
Feb 26, 2021
Very unhappy!! I had my original eye exam on Dec 29th. My glasses came in three weeks later. I was not allowed in office to make sure the prescription was correct. I returned my glasses to be made over and was told by the Optical Manager that I had macular degeneration. “I would need to get used to not seeing as well out of my left eye.” Really, I did not know that. According to the doctor I had seen in your office I had a spot on my eye they wanted to check again in June as it may be the beginning of MD. I explained I could see perfectly well out of my left eye with my current rx. Her statement was she did not know that. That began all the backtracking and blaming the lab. According to her both pairs were made wrong one to high the other to low. She did not measure my eye she took my existing glasses and measured them. She said she would have them pushed thru and rushed out. THREE WEEKS Later I go back to get my new glasses still not right. Thankfully I had insisted on being allowed to come in to pick up my glasses. I had to make another appointment for a week later, they originally offered to do it then or TWO MONTHS later. I saw the tech the doctor and two other people from the optical center. Only to be told they were going to make both pair again in my original rx from over a year ago. The last tech took me out to optical center and for the first time my eye was measure to see where the bifocal should set!!!! Today I called again February 22 only to ring the office is closed for yet another training. I am now almost TWO MONTHS out form my original appointment and have had to make two payments with interest on glasses that I still do not have in my possession. Why am I paying interest because I may still have to ask for a refund after I get my glasses back for the third time!!
Feb 23, 2021
Waited about 40 minutes. Should be able to access glasses prescription from patient postal.
Feb 19, 2021
The staff are always professional and personable. I have never encountered anyone in the office who was not courteous. Dr. Campbell is wonderful and I would not trust my eyes to anyone else! She is very knowledgable and is eager to make sure that as a patient, you understand everything. She is also very kind. I would not go anywhere else.
Feb 14, 2021
Staff were super sweet! Definitely will go back!
Feb 12, 2021
Always SO nice and thorough! From the lady’s at the desk, the assistants, the Dr, and the sales folks, it’s always a great experience!
Feb 11, 2021
Always, always great service. Great care by great compassionate people. From check in to check out, a great experience!!
Feb 6, 2021
You all were great. You all made Rozylyns first eye exam great.
Feb 6, 2021
The crew at Bailey eye care are very professional and courteous, ive always enjoyed my each and every visit. Keep up the good work.
Feb 4, 2021
Have worn glasses for 20 years and I love the accuracy of Bailey’s prescriptions. I have purchased frames with Bailey’s prescription and they are good, but when I get my frames and lenses from Bailey’s they are spot on! Won’t go anywhere else!
Feb 3, 2021
Very courteous staff and thorough exam. This was my first visit to Bailey Eye Care, a very pleasant experience
Feb 3, 2021
Love your offices and friendly staff. I have referred my significant other to you also. His name is Buddy Cooper
Jan 31, 2021
I absolutely love this establishment and the workers there! They was so patient and very kind and understanding with my son with special needs! I will always recommend this establishment to others and I will be bringing my other 3 children there also!!
Jan 30, 2021
Everyone that I have come in contact with at Bailey Eye Care has been professional, courteous, and caring.
Jan 30, 2021
As always, we will continue to praise the staff of Bailey Eye Care! Specifically Taylor and Tori continuously go out of their way to make our visits quick, thorough and FUN! We appreciate the kindness that is always shown to our family, especially Aspen. Taylor even personally consoled Aspen at her recent visit when she was hysterical and terrified of getting the eye drops. Excellent patient care goes a long way. Bravo!
Jan 29, 2021
A great shout out to Miss Kayla and her staff! They were all very friendly and very professional in their examination. A wonderful experience! I would recommend Bailey Eye Care to anyone who does not have an an eye care professional or has not had a very good experience with the one that they are currently seeing! Thanks for taking care of my eyes!
Jan 28, 2021
I saw Dr. Kayla Campbell for an examination of my left eye one day after having cataract surgery. The exam was quite thorough and Dr. Campbell was very friendly and explained all aspects of the quality of vision improvement and plans for surgery on the right eye and follow up visits post op and finally having new glasses made in about one month’s time. This was quite reassuring. The staff was great as usual.
Jan 28, 2021
I was thrilled with my examination. The assistant and optometrist were both so friendly & professional & answered my questions & the optometrist explained answers so thoroughly that were associated with my concerns. I am glad that a light came on in my head and I decided to choose an established local optometry business for my examination as opposed to one associated with an eyeglass company.
Jan 28, 2021
They work me in and did a great job assessing my needs. Very friendly and professional.
Jan 27, 2021
Baileys is the best! They are running some great deals on transition lenses and have the best selection of Tiffany & Co frames including sunglasses. The staff from Dr Campbell, associates and opticians are all top notch!. So helpful and professional! My only complaint would be let us pay half when we order glasses and the other half upon delivery.
Jan 24, 2021
Best place for my family! Absolutely the best hands down with my children. Great experiences. They’re always very friendly and helpful.
Jan 21, 2021
Would highly recommend to anyone! They have been phenomenal with my children. They are always very friendly and helpful with everything! Having glasses to choose from on site and pick up when they’re ready is great. Great atmosphere and great employees!
Jan 21, 2021
The entire staff is amazing. They are patient and very kind, which makes taking a 3 year old for an eye exam a piece of cake.
Jan 21, 2021
Really like being able to fill out all the forms through a text message before coming in.
Jan 21, 2021
This was a very good visit and everything went well. The lady optometrist that I saw was very nice and Knowledgeable. The office workers were nice as well
Jan 20, 2021
I had a great experience at Bailey! Nice and helpful staff!
Jan 19, 2021
Amazing visit. Always friendly staff. I even appreciated when I walked in they made sure to use hand sanitizer to make sure we’re staying clean.
Jan 19, 2021
excellent experience at Bailey Eye Care
Jan 11, 2021
Always such a pleasure coming to Bailey Eye Care. Everyone is always so friendly and knowledgeable. Saw Dr Campbell this visit abs loved her! Definitely going to make our next appointment with her.
Jan 2, 2021
Dr. Kayla Campbell is wonderful. I never feel rushed. She takes her time and clearly explains everything.
Jan 1, 2021
Appointment was at 2:00 pm was called in 20 minutes late. The lady who took my temp was rude. She said that my temp was 102.8 degrees and I said its because Bailey's were late in calling me in. Also the prices on your glasses are way over priced. I looked at what Baliey's had to offer and the price was quoted at $575. I was able to purchase the exact same pair of glasses based off of the Bailey's quote at another eyeglass store for $168. I waited 20 minutes to check out at Bailey's all while the three ladies had no customers and were have a personal conversation about their family lives. Not happy at all with the way my appointment was handled.
Jan 1, 2021
Great experience. Very professional and courteous.
Dec 31, 2020
I have been going to Bailey's for 4 years now. The staff is always personable and friendly. Both of the doctors and the technicians clearly explain what they are about to do, and they explain my eye problems well.
Dec 26, 2020
Bethany was outstanding! She was very friendly and walked me through every step of the exam. I was very impressed with how professional and caring she was in making me feel comfortable during the process. Dr. Leoni was outstanding and was very friendly and professional!
Dec 26, 2020
Everyone is always so friendly and helpful. I recommend you all to everyone I know looking for an eye doctor!
Dec 25, 2020
Very pleasant experience, especially given the pandemic. The tech was friendly and wonderful and I can't say enough about how much I like Dr Leoni.
Dec 25, 2020
Everyone there is polite, friendly and very professional would recommend them to anyone
Dec 24, 2020
Taylor was very helpful. I had just came from therapy had hard time walking and she helped me pick out glasses. Which I love the new color of my glasses.
Dec 21, 2020
I am always comfortable and relaxed when I have my examinations at Bailey Optical. I have a high level of trust in their diagnosis and treatments.
Dec 21, 2020
Great place, everyone is very friendly and efficient!
Dec 21, 2020
Was very pleased I did not have to wait hardly any time at all to get in. Everything was done very efficiently. Everyone was very pleasant.
Dec 18, 2020
Everyone is so pleasant and accommodating; not to mention informative and supportive. Thanks for great care.
Dec 17, 2020
I received excellent service!
Dec 10, 2020
Was able to be seen immediately. Tech was very good and I answered her questions. She explained all procedures. Also, the physician was very courteous and explained everything.
Dec 9, 2020
Always efficient but very thorough exam! Love the selection of frames as well!
Dec 9, 2020
I had my first visit to Bailey Eye Care, and I was very impressed with their services. The staff and Dr. Leoni were very professional and friendly.
Dec 8, 2020
Dr Campbell was amazing with our 2 year old!
Dec 5, 2020
Visit went well. Didn't take too long. Everyone was friendly.
Dec 3, 2020
We are so happy to have found Bailey Eye Care! The up-to-date tools, techniques, and amazing care is second to none!
Dec 1, 2020
Doctor Campbell is wonderful and caring, going out of her way to ensure the best care. She is compassionate and thorough.
Nov 24, 2020
Very friendly and knowledgeable people.
Nov 22, 2020
Staff was friendly and supportive when picking out frames. Seth, Tori, and another associate confirmed with each other to make my decision easier.
Nov 21, 2020
Great Company! Everyone was so helpful!!!
Nov 18, 2020
Great service, pleasant staff, good follow up.
Nov 17, 2020
They actually care about your sight and take passion in seeing their customers. Eyeware is good price and they give guidance on the right pair and lookto your glasses
Nov 13, 2020
If you are looking for an eye doctor, I would highly recommend Dr Glen Bailey....he and his staff are the best!
Nov 13, 2020
Our experience was amazing and the lady help us pick out glasses as well as getting the best price for our purchase.
Nov 12, 2020
Dr. Bailey saw me mainly to assess my vision for suitability for referral for evaluation of cataracts and progression of epiretinal membrane. Exam was thorough and continuity of visits was excellent.
Nov 12, 2020
Love going to Bailey Eye Care. The staff is always super friendly and helpful. Love the designer frames. Always excited to get a new pair of glasses to match my personality.
Nov 11, 2020
Everyone in the office was super nice. My doctor went out of her way to help me understand the results she found. I've been coming to Bailey for over 10 years, they do an excellent job.
Nov 9, 2020
Taken on or ahead of time of appt. Professional and friendly. CH
Nov 8, 2020
Exceptional staff and service as always. Friendly, professional environment with people that actually care. I have nothing but praise for the whole experience. Their cleanliness in this time of covid is to be commended.
Nov 8, 2020
All staff were polite and did job well
Nov 7, 2020
Dr Farley was awesome with our godson. Very thorough but at same time very patient with him. Would recommend Bailey Eye Care.
Nov 4, 2020
Great staff and very professional ! Bethany, was so pleasant and a a great asset to your practice. Dr. Campbell is outstanding!
Oct 31, 2020
Fantastic atmosphere and service! Needed to be seen on short notice, and they were able to work me in within 24 hours. Very detail oriented and thorough, did not feel rushed and felt heard as the patient. Also going above and beyond to make all feel safe during COVID-19. Definitely will be my annual visit and regular place to go for eye care.
Oct 30, 2020
Professional staff was excellent.
Oct 28, 2020
Bailey Eye Care does an excellent job. I have been with Dr Bailey for over 30 years.
Oct 28, 2020
I love Bailey Eyecare! I've been a patient there since the early 80s! I always recommend them to friends and family.
Oct 23, 2020
Running late but it was woth it. Love this staff.
Oct 22, 2020
Very thorough and professional.
Oct 21, 2020
Dr Bailey’s assistant who took health history and initial tests was extraordinary. Polite and very professional. An asset to your business
Oct 21, 2020
I suggest that front desk be more careful when checking out patients. In my case, they updated my information in another patient’s chart by mistake. They should verify with every patient during the checkout process that he or she is the one with the medical records in their hands.
Oct 19, 2020
I appreciate the attention to detail. I am always sent appointment reminders in a timely fashion and informational texts are clear, concise, and easy to follow. The staff goes to great lengths to insure the safety of patients by closely following Covid-19 guidelines. I could not be happier with the care I am receiving from Dr. Campbell and I highly recommend Bailey Eye Care.
Oct 17, 2020
I have been going to Baileys for several years now, and I couldn’t be happier with their service. Especially during COVID, they have added some new policies, and I feel very safe going to my appointments. Their equipment is very nice and well cleaned, as well as up to date. The staff are super nice, and I would definitely recommend Baileys to my family and friends.
Oct 17, 2020
Great service and great people. Loved my experience there will be back for my next exam 2 years. Will reamend them to everyone!!!!!!
Oct 16, 2020
The staff at Bailey Eye Care were very professional, cordial and personable during my visit.
Oct 15, 2020
Office staff and office appearance great!!! The women I had, one was training, were super nice and friendly. Would recommend!!
Oct 15, 2020
Great and thorough service. Staff is very friendly and professional. Would highly recommend!!!
Oct 8, 2020
They are a great group to go to for your eyes.and
Oct 7, 2020
Very knowledgeable people and very professional!
Oct 2, 2020
Very professional and helpful staff. My first visit but definitely not my last. I appreciate how well it was explained to me what my insurance would cover on my glasses. Awesome through exam! Thank you all!
Oct 1, 2020
Excellent customer care. Using safety guidelines and the office is clean and safe.
Oct 1, 2020
Always a pleasure to have my vision needs taken care of at Bailey Eye Care. I drive 1 hour and 30 minutes just to trust my vision care to Dr Bailey and staff
Sep 30, 2020
What a fantastic staff at Bailey Eye Care. Dr. Campbell is very thorough with my health concerns, and vision. If and when your family needs eye care, I highly recommend Bailey Eye Care.
Sep 30, 2020
Great Atmosphere Kind employees
Sep 29, 2020
Great people!! Great service
Sep 24, 2020
This establishment is by far the best place I’ve been. The employees are kind and thoughtful. They are very precise in keeping everyone safe during this pandemic and making sure everything is clean and wiped down at all times. I haven’t left my house much in the last month and not at all in the 5 months prior. I felt very safe and comfortable with all the precautions they are taking. I really appreciate what they’re doing. Thank you so much for having such a wonderful staff and wonderful doctors. Dr. Leoni was very personable and really listened to my concerns.
Sep 23, 2020
Excellent timely appointment
Sep 23, 2020
I've been coming to Bailey eye care for several years now and have always had a positive experience.
Sep 19, 2020
Everyone in the office was beyond helpful and kind! I am telling everyone I know about you guys!!
Sep 18, 2020
I was just extremely pleased with Bailey Eye Care. Everyone was very professional and friendly. The employees did everything to prevent Covid. I would highly recommend Bailey Eye Care.
Sep 17, 2020
Visit was slightly past the scheduled time; however, the tests were all done quickly and efficiently. Our discussion Dr. Bailey at the end was very informative ant to the point. Well done!
Sep 17, 2020
The service, along with the staff, is exceptional as always in meeting my needs!
Sep 14, 2020
Dr.Campbell and staff are professional, knowledgeable, and courteous.
Sep 13, 2020
Staff was very nice and explained everything they were going to do
Sep 12, 2020
The service at Bailey's Eye Care Center is great even during this pandemic. The staff knows their stuff and gets you in and out as fast as they can without neglecting your care. They are friendly and always willing to help when they are free. The office is always clean and well taken care of.
Sep 10, 2020
Exam was totally thorough, I felt as though all my concerns were listened to, and I was very impressed with the care I received.
Sep 10, 2020
Great staff! Personable, polite and great with kids. Highly recommend this office for ALL eye care.
Sep 5, 2020
I was very impressed by the staff at Bailey’s eye care. My son and I were explained everything that they were doing. We had never been here before and we felt like we were old friends.
Sep 5, 2020
The visit was great. Staff were very kind and explained each process along the way. They took their time with me and made me feel welcomed.
Sep 3, 2020
very nice and willing to help
Sep 2, 2020
Yearly appointment , great service, never a problem.
Sep 1, 2020
Great Service. Was in on time and out on time.
Aug 31, 2020
Very nice staff. Very attentive and thorough exam.
Aug 31, 2020
Pleasant exam and experience
Aug 26, 2020
Excellent, professional optometry care
Aug 26, 2020
Great visit. They were very nice and courteous.
Aug 25, 2020
Service was fantastic Doctors are friendly and strive to meet each individuals needs.
Aug 25, 2020
I always feel especially cared for. My conditions are explained to me and recommended treatments. The technicians are very conscientious and kind. Dr. Bailey always informs me about latest developments in eye therapy and is very positive and encouraging.
Aug 19, 2020
The office staff are always so friendly. They listened to my concerns about changes in my vision, checked my eyes for those specific issues, and checked my eyes for the standard annual checkup. Completely satisfied!!
Aug 19, 2020
Highly recommend! Staff was very friendly, courteous, and knowledge. They explained all the tests and made me feel comfortable with every aspect of my visit. Dr. Bailey was also very friendly and explained the tests I needed. I would definitely recommend this office to anyone looking for a knowledgeable, friendly eye doctor.
Aug 16, 2020
Great experience! Very friendly and helpful staff!
Aug 16, 2020
Always excellent customer service and amazing staff!! Dr Lionni is incredibly knowledgeable and amazing. Also they have us feeling safe and have the best handle of anyone I’ve seen. Extremely clean, and well managed!!
Aug 16, 2020
Best people Friendly Professional
Aug 16, 2020
Great place! Staff is very friendly and helpful. They go above and beyond to protect against COVID-19
Aug 14, 2020
They were able to help me the same day with a viral infection on my eyelid to get treatment started right away. My usual doctor wasn't available at the time, and I had planned to wait for an appointment at a later time. But, Dr. Leoni took me in the same day, which was incredible. I filled out an ER form, and they called in less than 10 minutes. Thank you all for your help, amazing care, and compassion!
Aug 13, 2020
Great staff. Everyone was very nice and helpful.
Aug 10, 2020
The assistant that took care of us was very efficient we actually thought she was the doctor very pleasant to deal with
Aug 10, 2020
After accidentally snapping my glasses in half, I was really in a pickle. Reception staff was wonderful and got me in to see the doc ASAP. My appointment went smoothly and every staff member I interacted with was professional, good humored, and kind.
Aug 10, 2020
Bailey Eye Care excels in eye care and eye care education, dealing with difficult to treat conditions and his professional staff exceeds expectations in customer service. We think so highly of Dr. Bailey that we have entrusted four generations of our family to his care. K. Renna Moore
Aug 10, 2020
Great eye doctor. Dr K Campbell, The office manager Bree outstanding. Love the opticians
Aug 10, 2020
Great staff and very knowledgeable. Excellent communication
Aug 10, 2020
All aspects of my visit was very good and thorough. The only gripe was, my appointment was scheduled at 3:15pm and I didn't receive my call until 3:40pm. I know because of covid-19 schedules have been thrown off and I understand. If any change could be made to reduce the waiting time passed the appointment, I'm sure others would appreciate it too. When checking out, Tonya was so helpful and pleasant. Always so up beat. She is truly an asset to Bailey Eye Care.
Jul 25, 2020
I really appreciate doing things on line especially since the pandemic!
Jul 25, 2020
I find the staff extremely friendly and efficient. Courtney who I spoke with at least 3-4 times via telephone was very helpful and friendly.
Jul 23, 2020
The staff were extremely kind and very gentle with our 4 year old son.
Jul 18, 2020
Everyone is nice and professional, The best eye doctors, and support team, around..
Jul 18, 2020
Friendly, fast and caring service.
Jul 17, 2020
Great staff all personable and upbeat! proffesional aswell!
Jul 16, 2020
Great experience. Thorough exam and excellent interaction with doctors and staff.
Jul 16, 2020
I was a bit upset when I parked, called and said I was there for my 10 o'clock appointment, and was told to wait. After 45 minutes, I called again only to be told my appointment was at 9:15 rather than 10:00. If the person I talked to had only told me my appointment was 9:15, I would have asked to be rescheduled, rather than wait the 45 minutes. I have been a patient of Dr. Bailey for many years and nothing like this has happened before. When I went the next day for a "rescheduled" appointment, the young lady taking care of me was exceptionally nice. After talking to her a bit, I learned she will graduate from Pikeville Medical School's Optometry School. She would be an asset in the Bailey Eye Care practice. My appointment was fine, as always, except for the time mix-up. My card read 10:00 AM, not 9:15l.
Jul 13, 2020
Bailey eye care has been taking care of my eyes for years. They are very kind and professional,,Dr Baily does a thorough exam to keep check on my Glaucoma, great team and great service
Jul 11, 2020
every body was real nice to me and knew what they were doing, great place.
Jul 9, 2020
Great service, super friendly staff. Great to see all the precautions taken to prevent the spread of the virus. I felt safe and very well taken care of.
Jul 9, 2020
Excellent service and professional as always!
Jul 9, 2020
Only short amount of time spent with the actual Dr. Over priced glasses.
Jul 7, 2020
Exam/visit was well done as to safety concerns and no significant change in my eyesight so new lenses not needed. Yea!
Jul 1, 2020
Bailey Eye Care is hands down the BEST eye care facility ever! They have exceptional doctors and customer service!
Jul 1, 2020
The visit was pretty quick and the staff were nice. The machines used to test eyes were impressive.
Jun 30, 2020
Every single staff person we encountered was kind, knowledgeable, helpful and professional. So much care was taken to ensure safety precautions for COVID-19 and we didn’t feel worried at all. We had a substitute doctor for our exams today and she was just as amazing as our regular doctor. We will always choose Bailey Eye Care!
Jun 30, 2020
The care I received was efficient, timely and completed quickly without haste. I really appreciate the caring manner with which care was. delivered; my personal thanks to all involved! Thank you so much!
Jun 28, 2020
Very professional and friendly.
Jun 25, 2020
My entire experience was excellent. Very caring staff and the doctor was very thorough.
Jun 24, 2020
With all of the precautions your office is taking during the pandemic I felt extremely comfortable coming into the office and during my appointment. As always I was given a thorough exam and all issues were addressed and answered.
Jun 24, 2020
Love staff! The new Covid-19 precautions are nice to see
Jun 23, 2020
Great with children and very thorough!
Jun 23, 2020
Everything was Great and Everyone was very nice. Good visit
Jun 22, 2020
EXTREMELY PROFESSIONAL AND COURTEOUS! THOROUGHLY INFORMATIVE!
Jun 18, 2020
I had a good experience at Bailey Eye Care on Thursday, June 11th. The staff is friendly and competent. It’s always good to see Dr. Bailey and I appreciate the good care I get.
Jun 16, 2020
Very thorough exam they use the highest tech equipment, And explain everything to you. They are a little pricey, If you don’t have good insurance, but I am happy with their service in knowing that my eyes are being well taken care of. The staff and the doctors are very nice and very professional And helpful. I would highly recommend Bailey Eye Care to anyone.
Jun 13, 2020
Very professional, good experience
Jun 11, 2020
I pulled in and called, told them I was there. A few minutes later a technician comes up and takes my glasses to be adjusted and back few minutes later and they are perfect! Probably there 10-12 mins!
Jun 4, 2020
My visit was met with satisfied success.
Jun 4, 2020
Clean, quick service, everyone friendly, good exam, questions answered, appreciate recommendations, very professional, extremely satisfied.
Jun 3, 2020
I have been a patient of Melissa for three years . She has been professional and right on track as needing laser on both eyes last year. The staff have been very courteous And kind. As much as I do not like eye exams, I find all good experience at this office. Accept the eyeglasses way to expensive for me. I need to go somewhere else get prescription eye glasses and frames.
Jun 3, 2020
Doctor and nurse did amazing with my fussy 20 month old. Definitely a huge relief. Thank you for doing a great job!
Jun 3, 2020
Efficient, streamlined service!
May 30, 2020
Was pleased how fast I was seen. And all the information I received. Thank you!!
May 29, 2020
Great visit to Bailey Eye Care. It was my first visit, but it didn’t seem like it. Everyone was so friendly and helpful. Answered all my questions and concerns.
May 27, 2020
We always have a good experience at Bailey Eye Care! The staff is very professional, helpful, and friendly.
May 22, 2020
I love Bailey Eye Care. Dr. Bailey is very nice and knows his stuff! They even help you find the perfect glasses or sunglasses! Staff is amazing! Thank you!
May 21, 2020
Very good overall experience. Right on time with my appointment. Asked a lot of questions to make sure they knew what was going on with me. My tech was amazing and Dr Campbell was very nice and explained every thing. All my concerns were answered and Dr Campbell made sure I understood everything. I would recommend Dr Campbell to all my family and friends.
May 17, 2020
During this so unusual time of quarantine, due to COVID-19, the office of Bailey Eye Care, really stepped up to the plate. I appreciate all they did to keep me safe, but also providing the eye care and exam, that I needed.
May 17, 2020
I was extremely impressed with my salesperson (I think her name was Jordan). It’s very hard to find knowledgeable and friendly help these days and I am confident that the frames and lenses she recommended will be perfect.
May 15, 2020
The office was very well Organized to treat patients in a safe environment. I was very impressed how smooth things were running.
May 13, 2020
Great eye care facility very personable even though covid-19 great people to work with.
May 13, 2020
5 star rating every time I have an appointment
May 11, 2020
Wonderful doctors and personnel. No long wait times and explain everything to you. Love them.
May 10, 2020
Bailey Eye Care never fails to come through for me. I've went to other offices and wasn't satisfied with the service and staff but at Bailey Eye Care they are wonderful! Friendly, helpful, welcoming and my scripts have never been more accurate. Thank you. So pleased with their glasses assortment as well. They carry quality cost effect frames for those of us who can't spend designer prices.
May 9, 2020
Very friendly and professional. Very informative. Timely . A great experience!
May 9, 2020
It was a very good visit. The COVID-19 procedures were on point. Tori was very friendly and professional when helping me pick out glasses.
May 8, 2020
Kind and respectful had to wear a mask which was hot but I inderstood.
May 8, 2020
Everyone was very polite and helpful. I appreciate Bailey Eye Care taking the proper steps to protect their customers during COVID-19.
May 8, 2020
I felt that you went that extra mile to make my visit feel safe
May 7, 2020
Dr. Bailey did a thorough exam and took quite a bit of time to discuss and explain options for a referral for early cataracts. The communication between doctor and patient was excellent.
May 7, 2020
There is no comparison to how well you are treated at Bailey Eye Center. The doctors and the staff are superb.
May 6, 2020
Nice people, who helped me with my problem and will get my business from now on!
May 4, 2020
Appointment went well as expected. The experience has always been wonderful with you. I only wish that I had been proactively informed that I would have to wait to even order the new glasses that I need for work. With COVID-19 going on If I had been informed I would have rescheduled my appointment for a later time.
Mar 26, 2020
I loved the services offered by Dr. Bailey and his staff! Great selection of glasses
Mar 23, 2020
Every staff member was extremely pleasant and helpful. Was one the least stressful medical appointments I've ever had!
Mar 22, 2020
A visit to Bailey Eye Care A very professional group to deal with. Refreshing to have personal care in a non personal world.
Mar 18, 2020
My visit at Bailey Eye Care today was not planned. I had concerns about my eyes and needed quick attention. Bailey Eye Care is very caring and ready to help with problems that occur between regular visits. I appreciate their willingness to help.
Mar 15, 2020
Definitely will be seeing me for future eye appointments!! The staff was so nice and caring to me. I felt like I was at home! They are more than welcoming and eager to help! Definitely 10/10
Mar 13, 2020
They are very good with kids! I would recommend them to everyone.
Mar 13, 2020
Very impressed with every aspect of my visit!
Mar 7, 2020
Everyone was so kind and welcoming! All the ladies made sure I understood everything. Best eye dr ive been to!!
Mar 7, 2020
5 star. Everyone is very nice and helpful.
Mar 5, 2020
Great staff and doctors! They were very accommodating to our whole (large) family.
Mar 5, 2020
Friendly, knowledgeable, and efficient! Couldn’t have asked for a better experience, I will for sure be going back!
Mar 1, 2020
Love everyone at Bail Eye Care. I’ve been seeing Dr. Bailey for many years and I’ve never had a bad experience with anyone there. Great doctor with great employees. Best customer service skills around. And so helpful.
Feb 29, 2020
People were nice. Loved Geri! She mad things easy. Only complaint I have is I did all these test and no one gave me the results of any of them. People should know about themselves. Change this and it’s a 5 star.
Feb 29, 2020
Very friendly staff. Lots of frames to choose from.
Feb 27, 2020
Exam & Doctor was very thorough but I thought the charge for the exam was very high. I have been receiving eye exams for 30 years and I was a new patient since my first eye doctor retired (who was an ophthalmologist) and then my second eye doctor moved. I have insurance and have never had to pay for an eye exam. I had to pay $104 more than my insurance provided. I thought that was a little high for an exam.
Feb 23, 2020
I have used bailey for the past three years and they are always a pleasure to go to. Efficient and understanding! Thank you guys for being the best!
Feb 21, 2020
Very friendly and thorough, very excited that I found Bailey Eye care
Feb 20, 2020
I would give a 5 star rating to my experience at Dr. Bailey’s office. I was able to get a same day appointment when I called about an eye problem. A medicine was prescribed and my eye condition was improved in 24 hours.
Feb 20, 2020
Dr leoni is great front desk staff leaves a lot to be desired hateful and rude
Feb 20, 2020
Dr. Campbell is very knowledgeable, friendly, and caring. She went above and beyond to give the care that was needed.
Feb 19, 2020
Very professional, friendly staff.
Feb 19, 2020
The physician I see was great and she explained everything very well. Very nice first time visit.
Feb 16, 2020
i am very satisfied with the service that i received when I arrived to my appointment, this was my first visit with Bailey Eye Care and will recommend your business to anyone who asks.
Feb 15, 2020
We love the staff and dr there. Rachel feels at ease. The most caring dr and staff. The staff and time waiting elsewhere is looking. Thanks. Gaynell Kirk
Feb 14, 2020
Everyone so nice and informative.
Feb 12, 2020
Staff was very pleasant and professional. Did not like waiting to go back to be seen until 30 minutes after my scheduled appointment.
Feb 10, 2020
This was by far the best eye exam experience I have ever had. I have been wearing glasses for over 20 years. Dr. Campbell was great!!
Feb 9, 2020
Very professional and efficient total eye care business. The staff very courteous and responsive. Dr. Campbell is absolutely the best. Highly recommend Bailey’s Eye Care for all you vision needs.
Feb 6, 2020
The most thorough eye exam I have ever received! The staff was friendly and Dr. Leoni was awesome! Great office for young children!
Feb 5, 2020
Baileys is always great ! Dr Leoni takes great care of my vision !
Feb 2, 2020
The examination was thorough and everyone was willing to take the time to answer every question.
Feb 1, 2020
every body was real nice, 1st time at Bailey Eye Care, real nice Doctor Campbell. start to finish was great
Jan 29, 2020
My vision is a little complicated because of eye surgery I have had. Once again I was very please that adequate time was given for my eye exam and vision check to evaluate the health of my eyes, to determine my prescription, and any special care I need to be giving to my eyes. Thank you
Jan 23, 2020
Highly recommend! Fast & friendly. Handicapped accessible.
Jan 20, 2020
It was my first time at Bailey Eye Care. I thought my appointment was January 17th, but was February 17th! The young lady at the reception desk was so kind and I was able to see the doctor that day😊 the Tech was so professional and sweet. Dr. Campbell was down to earth and knowledgeable, smiling and asking me if I had any questions, very helpful. I was so impressed with all the up to date technology. She was very caring. The young lady that helped me pick out new frames was patient and helpful. I'm so happy I chose to go to Bailey Eye Care!
Jan 19, 2020
Dr. Campbell was awesome! Her tech was wonderful also. Tori was just the best at helping me choose my glasses. Didn’t feel rushed just an all around great team!!
Jan 16, 2020
Everytime I go to Bailey Eye Care I have been impressed at how efficient and friendly the staff are. I just started wearing contacts and the team taking care of me was excellent, especially Geri! I thank her for all her patience in teaching "this old dog new tricks"! My next foray will be to get a pair of glasses to wear when I am not wearing my contacts and my husband is looking forward to making his appointment for eye exams in the next month or 2.
Jan 14, 2020
I’ve been trying to get through to someone about my prescription, no reply. Reginald Hill 10/2/50 304-634-2244
Jan 7, 2020
Dr. Bailey and staff are always friendly and thorough. I always leave feeling like I've received the care for my eyes.
Jan 1, 2020
Just wanted to thank you you and your team for all your help and understanding. When all others seemed to want to give up on me you gave a glimmer of hope and understanding. Again thank you very much.
Dec 22, 2019
Very pleased with my appointment. First time at your office and I was able to get in quickly, they were right on time taking me back for my appointment. The ladies were thorough with my exam, very friendly and explained everything they were doing. Extremely patient with me as I learned how to use contacts and I am thrilled with the results
Dec 21, 2019
I was treated in a professional and respectful manner which I was grateful for. Although I was shocked when I discovered the price for a good pair of glasses!!
Dec 20, 2019
Great place and super nice staff. I totally recommend.
Dec 18, 2019
I have always been pleased with my visits. Dr. Campbell is so pleasant and very efficient and informative. She answers all my questions and doesn’t talk down to me. I’ve never regretted my decision to come to Bailey Eye Care.
Dec 13, 2019
Excessive time in waiting area. Once I arrived in treatment area the care was very good. Assistants were courteous and efficient. Dr Bsily was amazing, quick and knowledgeable I was very pleased with the visit and treatment, with only negative being the wait time.
Dec 13, 2019
Excellent care! Friendly staff!
Dec 8, 2019
Everyone was courteous and helpful. I really enjoyed my visit instead of dreading it.
Dec 7, 2019
Thanks for getting me in so quickly! You staff was wonderful!
Dec 4, 2019
Great staff. The nice lady that completed my eyeglass fitting was exceptional.
Nov 28, 2019
Excellent staff, Dr.Bailey is outstanding. Perfect eye clinic. I will lk refer others to go there.
Nov 23, 2019
Great service and was highly impressed they spoke to my three year old on her level! She had a great first experience and we will definitely continue to use Bailey Eye Care!
Nov 15, 2019
Bailey Eye Carr was very thorough and went beyond their normal care.
Nov 14, 2019
Had the greatest time kinda nerves Afraid of what i mite hear but turn out in better shape than i thought they were very friendly. Answer my questions. And help me i felt like i was part of a family hope no one has to feel like i do at times i really enjoy. My visit James Coleman
Nov 3, 2019
Great service and a friendly atmosphere! 😊
Oct 30, 2019
Very friendly, knowledgeable staff in a clean facility
Oct 29, 2019
Great service. Dr. Bailey, Geri and Seth all took their time to explain everything and Seth spent lots of time with me picking out glasses. Appreciate his honesty when I found a red pair I liked and he said No. lol. He was right
Oct 27, 2019
All the staff was really friendly and caring! Definitely be back!
Oct 26, 2019
Always a pleasure. Staff and doctors are great!
Oct 16, 2019
Very pleased with my appointment. Only had to wait 10 minutes past my appointment time. Everyone is very polite .
Oct 13, 2019
As usual.....I had a great experience. Staff was friendly....I was in and out in a timely manner. Happy Birthday to Dr. Bailey!
Oct 12, 2019
My daughter and I visited Bailey Eye Care and saw Dr. Campbell. She was so kind to my 6 year old by letting her “examine” my eyes before it was her turn. Also, Gerri was absolutely amazing. My daughter’s first eye exam went so well because of her patience, sweet personality and knowledge of her field. No tears, all smiles!! Thank you for making her first experience a positive one!
Oct 11, 2019
Always a great place for your eyes. Doctors are great, kind and caring. They are concerned about your eyes. Taylor helped me with my glasses.She gave her honest thought about my frames.
Oct 11, 2019
Great place to get your eyes checked. Dr. Bailey is very nice and his girls are awesome.
Oct 6, 2019
The staff was prompt, knowledgeable and efficient. The office staff was helpful and cooperative. No complaints.
Oct 6, 2019
Very friendly ladies that work hard to make you feel at home
Oct 6, 2019
Amy made me feel like I was spending time with a friend. I’m happy to be a new patient.
Oct 5, 2019
I had a good visit here, professional, courteous, and quick.
Oct 5, 2019
I absolutely love this office. Everyone is very professional and nice. Dr Campbell has helped me when no one else could. I am so amazed how pain free I am now. Can’t express my appreciation enough.
Oct 5, 2019
Thank you for the excellent eye care. I appreciate the time you take in evaluated the health of my eyes and for making sure my prescription for glasses is correct.
Oct 3, 2019
Very kind, patient, helpful and friendly.
Oct 3, 2019
I appreciate, Dr. Bailey and his staff so much. They always take great care of me. Honestly these days it’s hard to find a Doctor that really cares, but Dr. Bailey really does care so does his GREAT staff.
Oct 2, 2019
Thank you for your thorough exam and the time spent for my glasses and contacts!
Oct 1, 2019
I love Bailey eye care they’re always so thorough everyone is so very nice up there and spend time with you if you have any questions you can talk to Dr. Leoni she’s a very good eye doctor
Oct 1, 2019
I love Bailey Eye Care. My husband, son and I all started going this year and love the staff and doctors. I was nervous about selecting glasses since I didn’t bring my husband or a friend to tell me if I looked okay. The staff was great about jumping in and helping me pick out a frame that looked good on me and made me feel so confident with my decision.
Sep 28, 2019
We had a great experience. My 4-year-old daughter went in for an eye exam and everyone was very patient with her. All of the staff were very friendly and very knowledgeable. I highly recommend!
Sep 22, 2019
bailey Eye Care is highly recommended. Great staff, and up to date equipment
Sep 21, 2019
Bailey is always on time, has friendly courteous staff, knowledgeable!
Sep 21, 2019
I won’t be back. I was there 3 hours and was charged a $95 contact fitting fee for the tech to hand me a box of contacts. Saw three people including the dr. who were good at their jobs. Check out was over an hour.
Sep 19, 2019
I have been a patient of Bailey Eye Care for many years and I have always been treated with kindness and respect. The staff are very knowledgeable and caring. I have recommended many people to their service and they, also, are very pleased.
Sep 19, 2019
Great service. Longer wait time, but willing to wait for great service!
Sep 18, 2019
I'm been going to Bailey's Eye Care for the past 20 yrs. They treat they patients with the out most dedicated. I won't go any other place
Sep 17, 2019
VERY PLEASED WITH STAFF AND OVERALL EXAM. WOULD DEFINITELY RECOMMEND THEM FOR THEIR SERVICES.
Sep 16, 2019
The staff was very courteous and friendly. I did not have to wait long to be seen. Dr. Bailey explained everything in a manner I could understand.
Sep 16, 2019
Great experience all around. My wait time was minimal. My comprehensive exam was thorough and done efficiently. Dr. Campbell was easy to talk with and explained everything in easy to understand terms. I chose to purchase my glasses here as well. Taylor was knowledgeable, professional yet personable, and so eager to help me with my choices. At Bailey Eye Care, I feel that I am getting the most up-to-date care possible. I highly recommend a visit.
Sep 15, 2019
Everyone there was so nice and pleasant. I saw a women with 7 kids, and not one Employee acted bothered by the commotion. I have recommended Baileys to people in the past and will continue to. Thank you for always taking great care of my daughters eyes!!
Sep 13, 2019
I'm always comfortable with the care I receive from Bailey Eye Care.
Sep 11, 2019
Great place. They really care about your sight. They caught a cataract in my eye had surgery and see better than before.
Sep 7, 2019
My last eye exam was as quick and complete as ever. Friendly and courteous staff.
Sep 7, 2019
Wonderful place. Always personable. They go above and beyond for your care.
Sep 6, 2019
My appointment went great and our tech that helped me pick out glasses was great also.
Sep 1, 2019
Our appointment went great and the tech that helped us pick out our glasses was so helpful!
Sep 1, 2019
What a wonderful place! Everyone was so nice and caring! Amazing staff! A good personality in a working environment is the key goal and you all sure have that! Dr. Campbell exultant! I would definitely recommend Bailey Eye Care to anyone! :)
Sep 1, 2019
My first time for appointment with one of your doctors. I was very pleased.
Aug 31, 2019
The visit was pleasant the staff is very nice and really like Dr. Bailey was very helpful answering question about my dry eye problems
Aug 22, 2019
The experience of charging for contact measurement was not did listed to me when I made the appointment. Kylie expresses that she wasn’t wearing them any longer. I am her grandmother and have previously taken her to her appointments. However her mother bright her this year and was made to pay the fee. My daughter is a single mother and is barely able to put food on the table. She has been taken advantage of. Someone needs to call me at 304-426-4529 first thing Monday morning.
Aug 11, 2019
Love the staff and drs! Great people and very helpful/genuine!!
Aug 11, 2019