Reviews

I have been patient for 6 years and never had an issue with any of employees from the receptionist, on up. The receptionist works with you when running or need change appointment. They all greet you with a smile and make you feel at ease. I will always recommend Bailey Eye Care to all starting with children through senior ages. Waiting period could be 5 to 15 minutes.

Dec 7, 2023

Very professional and personal care from the front desk throughout the entire process of the exam

Dec 3, 2023

Happy from the beginning, as always! The dark brown haired check- in girl was so sweet and explained everything very well. My tech, Paris, was very thorough with my exam. And of course Dr. Epling was great. Optical was busy, no wonder! So many awesome frames to choose from. Highly recommend for a comprehensive eye exam and stylish, name brand frames.

Dec 3, 2023

As always a joy to visit Bailey Eyecare. The wait was minimal and the staff are awesome. Everyone smiling. Dr. Leoni is the best.

Dec 3, 2023

All of the staff has been very good with my almost deaf grandma

Dec 3, 2023

I’ve never had such a caring doctor see my Child, Stephen, before. Dr. Rooking has such a wonderful presence and calmness about her! We just love her!!

Dec 1, 2023

Caring, professional care in a convenient location. Thank you!

Nov 30, 2023

Staff and Dr’s are always so professional, helpful, and kind. The people working their glasses department are very knowledgeable and patient answering all questions I had.

Nov 30, 2023

Very friendly staff. I am so glad that Dr. Peeke is very professional and makes you comfortable so that you understand what he is going over with your exam..

Nov 30, 2023

Excellent, professional, personal care every visit. Cannot recommend more highly.

Nov 29, 2023

Exceptional service by all techs and staff. Courteous and polite always. Thanks!!

Nov 29, 2023

Quick to see me, waiting area not crowded The test the performed were shown to me and discussed. Giving me referral made for me to sèe a specialist.

Nov 22, 2023

Always friendly and never feel rushed.

Nov 21, 2023

Excellent patient care and I know Dr Campbell knows her craft and really cares

Nov 19, 2023

Great Dr Leoni She explains Things very well and she is thorough And her staff is great

Nov 19, 2023

Very good. Professional staff great Dr.

Nov 17, 2023

Everyone at Bailey Eye Care is professional and genuine in regard to the care of their patients.

Nov 16, 2023

Very efficient and super friendly! Enjoyed my appointment

Nov 15, 2023

There the best real good to me

Nov 15, 2023

All went easily except with optical. The latter kept me waiting with no information on how long it would be.

Nov 12, 2023

The staff was efficient and on-time!

Nov 12, 2023

I was treated very nice and professional. Dr. Peek is excellent

Nov 10, 2023

Was very pleased with the professionalism of Bailey Eye Care. First time meeting Dr. Epling and so impressed with her ability to address my concerns and offer viable solutions. Office staff very friendly and helpful in billing process.

Nov 9, 2023

I have been going there for years. They are always very nice to me

Nov 9, 2023

It was my first time there and everyone was so nice and polite! Love Dr Epling she was so professional and explained everything to me !

Nov 8, 2023

I am always treated with respect and kindness as well as the best professional eye care by Dr. Campbell and her support staff. I highly recommend her care and the Bailey eye care practice.

Nov 6, 2023

Very well organized and thorough. Their goal is quality, not just rushing you through the exam.

Nov 5, 2023

Bailey eye care are awesome. The staff super kind and helpful. Doctors are amazing and awesome.

Nov 5, 2023

The staff was really friendly and helpful, especially the lady named Mel that did my examination

Nov 5, 2023

Very professional staff. Appointment times are always on schedule. Never rushed and any questions or concerns are addressed.

Nov 5, 2023

Great facility, totally professional staff.

Nov 5, 2023

The technician, doctor, and everyone involved were very nice and professional.

Nov 4, 2023

I think my tech was Alexandra very patient with me

Nov 3, 2023

Dr. Campbell was so nice to me. She got me in for an emergency appointment and found my problem. Thank you

Oct 29, 2023

The staff was wonderful and very considerate. Dr. Leoni was patient and explained everything in an understandable manner.

Oct 25, 2023

Was seen on time which is a big deal to me. Dr. Leoni and everyone in the office is very nice and professional.

Oct 25, 2023

Great place! Busy. Far left registration fabulous customer service skills. 1st lady new doing tests very nice and kind. Professional except she kept popping bubbles with her gum. Young girl with tattoos on fingers very sweet as well and professional. Dr really good. Was there 1.5 hours

Oct 23, 2023

Fast and efficient. Answered

Oct 22, 2023

Always receive wonderful service.

Oct 22, 2023

It was my first time at Baileys and I would recommend them to everyone. From the moment I walked in to when I left I felt welcomed and comfortable.

Oct 22, 2023

Super friendly staff, got my appointment over with in a timely manner. Everyone answered any questions I had. Will highly recommend to friends and family. Store was clean and well maintained.

Oct 20, 2023

My disappointment in De. Leoni being absent quickly faded after I met Dr. Peak. He was efficient. knowledgeable and personable. I’d appreciate Dr. Peake filling in for Dr. Leoni whenever necessary.

Oct 20, 2023

The whole staff is wonderful and kind.

Oct 19, 2023

Everyone was very timely, polite, professional and willing to assist you as needed. Dr. Campbell is excellent and provides the best possible service. I’m pleased I started coming to her.

Oct 19, 2023

This was my daughters (4 years old) first eye exam ever and she was so nervous. Dr Leoni and all the staff did such an amazing job with her and had so much patience. I’ve also deem Dr Leoni for years. She’s the best! I highly recommend Bailey Eye Care

Oct 19, 2023

Everyone I spoke to was very kind. When I started to feel anxious, there was a genuine effort to calm my nerves and help me understand what they were seeing. I'm very glad a chose this doctor and have already recommended Dr. Campbell and the rest of the team to my family and friends.

Oct 18, 2023

I’m so thankful for Dr Campbell and the staff at Bailey Eye care for working me in this past Monday and for getting me in with a specialist to further evaluate my eye pain. I feel I’m in good hands and my care is very important to Dr Campbell.

Oct 18, 2023

Excellent care from Dr Peak and staff.

Oct 16, 2023

Highly recommend love Dr Kimberly Epling

Oct 14, 2023

Friendly office staff and excellent care

Oct 12, 2023

Everyone is pleasant and very courteous. I feel like I got a very through eye exam.

Oct 12, 2023

Super friendly staff, the whole facility appears to have very up to date equipment and needed testing gear.

Oct 9, 2023

I was impressed with the cleanliness of the waiting room and the professionalism of the staff as soon as I walked in the door. I feel I was treated with respect and kindness by everyone I interacted with. Dr. Peak was really great as he made me feel at ease and comfortable. I felt like my visit was worthwhile and that I received high quality health care. I wouldn't hesitate to refer others to Baily Eye Care.

Oct 5, 2023

My son (age 6) saw Dr. Epling. She was great! She was informative, kind, and patient with my son. She would be a good for any young child.

Oct 5, 2023

a great place! Very pleased with the service.

Oct 5, 2023

Dr. Campbell and staff have been awesome. I tried contacts for the first time and they were so supportive and patient with me. I recommend them to everyone.

Oct 4, 2023

Scheduled eye appointment & new glasses. Great visit, very professional & friendly doctors & staff, top shelf.

Oct 2, 2023

Courteous staff, state of the art technology. Dr. Campbell is thorough and explained everything.

Oct 2, 2023

I have been geting my son eye check for 6 years now. I have never had the experience i had at bailey eye care. I brought my concerns up and they answered my questions and if they didnt know they looked into it. I also stated i wasnt sure my son was being accurate in what he sees so wasnt sure his prescription was right for him. They dilated his eye to make sure he had the best prescription he needed. I was so impressed with baileys i made my daughter an appointment as soon as i checked out. Tabitha and dr campbell were amazing. Thank u guys truly. I really feel like this year my son will truly see better then he has in the past..

Oct 1, 2023

They were wonderful! I like Dr. Peek! Very down to earth. His staff was very down to earth! I like because they take the time with you and not rush you!! I was very pleased and happy! Will be back next year!

Sep 29, 2023

Staff very personable and welcoming. Dr. Leoni is so thorough and does a wonderful job. She is also very friendly.

Sep 24, 2023

Always a great experience.

Sep 21, 2023

Courteous reception and thorough exam. I recommend Bailey Eye Care.

Sep 21, 2023

The staff was great, however, my appointment was scheduled for 2:45 and we did not get into a room until 3:42. After the tech did the initial exam Dr. Campbell did not come in for at least another 20 minutes. My daughter got contacts and had to be taught how to put them in. That did not start until 4:30. By the time we left it was after 5:15. Over 2.5 hours for an eye exam is ridiculous and disrespectful of my time. I arrived early to make sure I had time to update any insurance or paperwork before my scheduled appointment.

Sep 21, 2023

I had a great experience at my eye appointment with Dr. Epling on September 12, 2023. Each test went smoothly and I was pleased with the results. Dr. Epling is very thorough and encouraging about the present and what might happen in the future. I am thrilled to have her!

Sep 18, 2023

Everyone there was very nice and understanding. It was my very first eye appointment and they made me feel comfortable through the whole appointment.

Sep 17, 2023

I was treated very professionally and courteously from the time i walked in until the time i left. The technician was very knowledgeable and Dr Peek id very nice. Thank you

Sep 15, 2023

Friendly staff and very knowledgeable doctors. It is located more convenient than my previous eye doctor. Timely appointment and testing.

Sep 15, 2023

The staff members were very friendly and welcoming when my daughter and I arrived. This was her very first eye appointment so she was pretty nervous. They were very patient and kind with her and explained everything to make her feel more comfortable. Dr. Epling also did an amazing job. She took her time with my daughter and was so kind. I'm so glad I chose Bailey Eye Care.

Sep 15, 2023

It was first time at Baileys and I was very impressed. Dr. Peake is fantastic! So personable and kind! Thank you so much! Great office staff also!

Sep 15, 2023

Very pleased with Dr. Peek! The fact that he works with Dr. Smith in Lexington to reduce my trips there is a huge help. Paris assisted on my last visit and was great! Highly recommend this office for all your eye care needs!

Sep 15, 2023

Very thorough with exam. Very knowledgeable and great service altogether.

Sep 14, 2023

Friendly staff, knowledgeable, take good care of the patients.

Sep 13, 2023

Dr. Peek is incredible! He is caring and very knowledgeable. I feel confident that he can take care of my vision! Everyone is super nice there also! Can I say that the girl who helped me with my glasses performed a miracle! LOL I am horrible at choosing glasses but she made it happen! She was so patient and very knowledgeable. Thank you Bailey Eye Care!

Sep 13, 2023

My first time with a new Dr since Dr Bailey retired. It was a very good experience from the front desk to the eye exam,the consultation with Dr Leoni and then choosing new frames

Sep 13, 2023

Great service! Friendly and helpful as aways.

Sep 11, 2023

Very kind & knowledgeable staff!! I feel like my vision care is in great hands!

Sep 10, 2023

I called this week, last minute as my puppy cracked my glasses. The girl who answered the phone was phenomenal, and was able to get me in due to a cancelation. I did not ask her to check, she just did it as part of her customer service and wanting to help me. (That's rare these days!) The tech, (maybe Jess?) was so patient with me, pleasant to be around and best of all, we had fun. Who has fun at a eye Dr app?!! Dr. Leoni was fantastic, very informative and provided me with information on a new technology lens that I had no clue even existed. Then I came across Jordan, to help select my new frames. She was truthful in helping with my selection as far as looks go, and knowledgeable on how they should fit, the type of lens I selected and the insurance. The girls checking me out at the front were fast, as I had to get back to work, friendly and again patient with me. Sorry for rambling, but I'm overall shocked and SO PLEASED with the service this entire office provided and at such short notice. That is not the norm now days and I wanted to let you know it did not go unnoticed or unappreciated. See you all in a few weeks when my glasses come in! Thanks again, Jen Bracke

Sep 10, 2023

They were very thorough and patient. They took the time to explain what each step was. Answered all my questions without getting impatient. Addressed my concerns regarding a preexisting condition, AND explained everything about a new diagnosis, new prescriptions and recommendations. They also explained options when I was concerned about my balance issues being aggravated bifocals. They were also able to schedule next year's visits before I left the office.

Sep 10, 2023

We trust Baileys with the eye care of myself, my wife and all five of our children! From the second you walk in the door, all staff are kind, cordial and professional! Our five year old foster had never seen an eye specialist. Dr Campbell made him comfortable from the second he walked in. While he was a little nervous, you would have never known it ! Our kids frequently ask us when their next eye appointment is! Thanks for making your practice a stress and hassle free experience as well as family friendly with your youngest patients in mind !

Sep 10, 2023

I feel my eye exam went very well. The Doctor and assistants were very nice.

Sep 7, 2023

Very friendly and welcoming staff. They go above what is required to help someone who can't get around very well.

Sep 5, 2023

Done a good job very pleased

Sep 3, 2023

very thorough exam on short notice.

Sep 1, 2023

Dr. Peek was so wonderfully patient with our 9 year old daughter! So thankful for him!!

Aug 31, 2023

I’ve had vision issues my entire life and have seen other eye specialists, but this is the first time I’ve felt like my eye needs were taken seriously, everything has been explained thoroughly and with kindness, patience, and expert knowledge. I appreciate the team at Bailey Eye Care.

Aug 31, 2023

The staff was very friendly and caring and Dr peek as well was very caring. Couldn’t ask for better treatment.

Aug 30, 2023

Always excellent care and caring staff

Aug 28, 2023

I actually hate coming to the eye doctor bc I’m just squeamish about eyes. But Dr Peek and his staff are always so nice and kind to me and make the visit as pleasant as possible.

Aug 27, 2023

Exceptional service and thorough examination!

Aug 27, 2023

I really love Bailey Eye Care. I started going to Bailey three years ago when I lived in Ashland Ky. Three years later I live in Hurricane Wv and continue to be a patient. The staff is awesome! Dr Leoni is personable and very modern. Dr. Leoni was out of office last visit and I saw Dr. Peek who is also a great guy. Great personality and very knowledgeable. Glasses selection are huge and prices are fair. I also know if I have trouble with my glasses they are local to fix those occasional “oops I sat on my glasses” issues.

Aug 27, 2023

Had excellent experience on my last visit, everyone is wonderful. I will be at my next appointment. Thank you Valeria Shockley

Aug 25, 2023

Fantastic staff! Wait times/visits take sooo long. Took an hour and a half this time. Last visit we waited for over an hour to get back to a room.

Aug 25, 2023

Excellent eye care from everyone.

Aug 24, 2023

I have received excellent medical service under the care of Dr Bryce Peek.

Aug 21, 2023

I have received excellent medical service under the care of Dr Bryce Peek.

Aug 21, 2023

A quality, efficient and professional office and wonderful staff! I am 100% satisfied that I chose Bailey Eye Care!

Aug 18, 2023

Good people. Professional and thorough.

Aug 18, 2023

Staff is professional, knowledgeable, and friendly.

Aug 17, 2023

Very professional and thorough. Would highly recommend!

Aug 17, 2023

Very professional and thorough. Would highly recommend!

Aug 17, 2023

Taking good care of myself

Aug 17, 2023

The Frame options are not affordable, even with insurance one singular pair of glasses can cost $300+ Every brand is designer which really seems unnecessary. However, The customer service is great, the girls in the front are fantastic and for the most part I understood completely what my options were.

Aug 16, 2023

This was our first visit to Bailey Eye Care. Bethany was FABULOUS and really helped my daughter feel comfortable for her first eye exam. Dr Eplin is so nice and sweet. It was a wonderful experience.

Aug 14, 2023

I was disappointed with the wait time… I didn’t like seeing multiple people before the doctor actually came in and preformed the same procedure. I will be finding a new place to take my girls. This is just not the same place it use to be.

Aug 13, 2023

I’ve been a patient for quite since time and all the staff have been great. The remodeling looks wonderful and is so bright and welcoming. I’ll be a lifelong patient.

Aug 13, 2023

Prompt, professional care and service.

Aug 13, 2023

Bailey Eye Care was quick to get me in to see Dr. Peek when I had a spot on my eye. Fortunately, it is nothing serious but they made sure I was seen and had the best care. Dr. Peek prescribed some drops for the infection. He was professional and took time to listen to my needs and make sure to analyze exactly what was wrong. Thank you Bailey Eye Care for always going above and beyond!

Aug 9, 2023

My appointment started on time. The employees were nice and knowledgeable. The appointment went fast and was efficient. Enjoyed my time and felt taken care of.

Aug 7, 2023

Always friendly staff and clean environment. A professional all round service with follow ups to make sure glasses are right.

Aug 7, 2023

The service was amazing, love everyone there. Would totally come back!♡

Aug 6, 2023

Love, love, love Bailey Eye Care! Staff is always so nice and I always have a great visit.

Aug 4, 2023

Dr. Campbell is wonderful. I have never felt rushed, she always takes so much time to discuss results and answer any questions I might have. I have recommended her many times because of her top-notch care.

Aug 4, 2023

Thank you so much for all you do. I wouldn't want to take my girls anywhere else. Dr. Epling and Dr. Peak are absolutely amazing and walk you through everything that is going on. Best Eye Doctors Around!

Aug 3, 2023

Excellent, very knowledgeable and friendly

Aug 2, 2023

The appointment and service in picking my frames was great...Mel was wonderful. I am frustrated with the contact lens ordering process as I have had trouble reaching anyone directly. I have tried to request a hard copy prescription via online communication and haven't rec'd any responses. The post appointment service leaves much to be desired

Aug 2, 2023

I have been a patient of Dr. Leoni's at Bailey Eye Care for many years. The office staff is always courteous, caring, and knowledgeable. Dr. Leoni is very professional as well as down to earth. She is very good at what she does. She has genuine concern for her patients and cares about each one and their vision. I highly recommend her and her office to anyone looking for an excellent eye doctor and vision care facility.

Aug 2, 2023

This was my first appointment with Doctor Epling. She was very knowledgeable and I felt she really cared about me as her patient. The staff at Bailey’s from check in to check out were all friendly and efficient.

Jul 31, 2023

Professional, thorough and awesome

Jul 30, 2023

Friendly staff, great service

Jul 29, 2023

no complaint. everything was good,

Jul 27, 2023

Alway great. Very helpful. Diagnosed.

Jul 26, 2023

Wait time was great, very professional

Jul 26, 2023

Almost there for three hours.

Jul 26, 2023

The most comprehensive eye exam I had had since being at Bailey eye care. Thank you Dr Leoni and her intern.

Jul 23, 2023

Best eye care in the Tristate!

Jul 23, 2023

Very good service, very nice staff and excellent care!

Jul 23, 2023

Great staff and no wait time.

Jul 21, 2023

I could not be happier with the wonderful service of the staff and quality eyewear.

Jul 20, 2023

I was worked into the schedule due to cancelations . The staff were very polite and helpful. They did a lot of testing which I needed

Jul 20, 2023

Top notch staff and service. Best in the tri-state area.

Jul 20, 2023

This office is so organized and efficient! I recently had cataract surgery and the relationship between this office and Dr Verma’s office made the whole procedure a breeze!

Jul 16, 2023

I’m glad you all have continued the great service that Dr. Bailey always provided. Been seeing him many years and I’m especially happy his name remains on the sign. He treated my mom many years too. Thank you.

Jul 14, 2023

Dr. Leoni and the staff at Bailey Eye Care have been my go-to for over 10 years. Even when I had an eye emergency, they promptly accommodated me and ensured I received the care I needed without any delay. I appreciate the compassion and expertise displayed by the staff and Dr. Leoni so much!

Jul 12, 2023

I had an eye infection that ended up being pink eye and they were able to get me in immediately for an appointment. Friendly staff and Dr. Bryce Peek is wonderful! Thanks for everything!

Jul 10, 2023

Having problems with your eyes is scary. They are helpful and explained things I could understand. Offered me alternatives to invasive treatments which is wonderful.

Jul 9, 2023

Was waiting a little while in my room for people to see me but other than that, everyone was great and explained everything perfectly so I could understand exactly what was going on and what needed to happen. Outstanding staff!

Jul 7, 2023

Everything has been great and very happy with my service so far. Very nice Gentleman assisting me with picking out my Frames to make the process easier.

Jul 6, 2023

It was a good visit. No complaints at all. Everyone very helpful, especially Dr Peek. The news was not great but it was handled very well.

Jul 4, 2023

Was completely satisfied with all they did for us. Will continue coughing back on our regular visits.

Jun 30, 2023

Overall the appointment went great. Had plugs put in for my dry eye. Woke up next morning to my plug in my eye that's worse laying in corner. Have called twice left message 1st time talked to someone 2nd time told me she'd speak to dr. Leoni an call me back has been 2 days an still no call back.

Jun 28, 2023

The doctors and staff are always friendly and professional. I never feel like I'm being rushed through. Dr Epling takes the time to explain everything and always asks if I have any questions. I have been very happy with the care and service I have received in the past year from Bailey Eye Care.

Jun 25, 2023

The staff were all courteous and helpful. I was 15 minutes early for my appointment and was taken back within 5 minutes. Everything moved quickly after that. All testing was comprehensive and results were thoroughly explained. All in all the visit was first rate and I will go back again.

Jun 18, 2023

Bethany was very professional, nice and polite she took time to listen to me. Mrs. Campbell also very polite and professional.

Jun 16, 2023

Very friendly and courteous staff, doctor was professional and attended to all my needs with no rush!

Jun 16, 2023

I always enjoy going to Bailey Eye Care-regardless of eye condition-everyone is always kind and helpful and Dr. Campbell goes the "extra mile" to ensure the health of my eyes-THANK YOU!

Jun 15, 2023

Excellent care and staff was so courteous and professional Dr. Peek is phenomenal!

Jun 15, 2023

Treated very well, thorough exam, pleased with Dr Campbell and the student who assisted with my exam.

Jun 14, 2023

The staff were so very polite. Dr Peek was exceptionally focused on me & my care. They answered all of my questions in detail which was very professional & nice. They tended to all of my needs. Would definitely recommend Bailey’s Eye Care to anyone looking for a professional atmosphere but down to earth caring people.

Jun 11, 2023

Everyone very courteous and professional. The exam was thorough and the equipment is state of the art.

Jun 9, 2023

Friendly staff, and received thorough exam. Lots of options for glasses.

Jun 9, 2023

Check out was kind of confusing.

Jun 8, 2023

The person at the front desk who helped us check in - she was so efficient and polite. Thank you. Jess the technician - very helpful and knew what to do and how to get it done. Spoke with respect to Adelina, which I appreciated. The only thing that bothers me when I come to your office is you do not run on time. I work and that makes it very difficult to manage the visit and take care of my job responsibilities. I also dont like to hear personal chit chat amoungst the staff; that makes me feel like could be working instead of chatting and get done in a more timely manner. If your clients work and that work is how you and your staff are paid - its a form of respect to be on time. We are on time for the appointment so please consider this in your management planning. Otherwise, thank you so much.

Jun 8, 2023

Very helpful staff and so appreciate Dr. Peek taking the time to answer my questions....

Jun 8, 2023

Courteous and professional staff.

Jun 8, 2023

Everyone was very courteous and easy to talk to.

Jun 8, 2023

I would recommend anyone to go they did a wonderful job of getting my appointment To me beating able to see the doctor and getting the correct prescription for my glasses.

Jun 3, 2023

Everybody super nice and helpful and very very cute super awesome staff

Jun 2, 2023

I arrived on time but waited approximately 20 mins to be seen.

Jun 2, 2023

I really enjoyed the employees and the service I received.

Jun 1, 2023

EVERY ONE IS SO Professional and so kind ! i had to wait( I THOUGHT AN EXTRA LONG TIME) to leave,I finally went to the front desk and was able to ask about my bill and leave.

Jun 1, 2023

I had the pleasure of seeing Dr Kim Eplion - she spent time with me explaining all about my eyes. All of the staff were very efficient & friendly

May 27, 2023

Great service, great employees and great doctors.

May 26, 2023

This is the worst experience I have ever had in my life. First the tell me they take my insurance why would I come there if they didn’t. Then after my appt they tell me they don’t take my insurance and charge me over $300. I don’t leave with glasses or contacts they tell me before they give me a contact script they have to order a trial pair. Then they call my telling me my contacts are ready I call back twice and leave voicemails. My calls were never returned I called they next week and they told me I could come in the pick them up I come in wait over ten minutes and they tell me I need to make a separate appt that I have to wait over two months for all to try on contacts. This place is a joke.

May 26, 2023

Great people. Very thorough.

May 25, 2023

Everyone that I encountered at Bailey Eye Care was pleasant and efficient.

May 24, 2023

The best dentistry around! They are amazing with my daughter.

May 14, 2023

Kind staff and very thorough testing. Reviews all options when it comes to treatment.

May 7, 2023

Excelent Service. On time and went smoothly.

May 4, 2023

Thought everyone was very helpful and courteous. I really appreciate the time spent on trying to assist me with my problem.

May 3, 2023

My appointment was very pleasant and timely!!

May 3, 2023

Very disappointed in the care. Did not receive full exam tho my insurance coverages after care for my cataract surgery. Lacking knowledge of patients insurance coverage.

Apr 28, 2023

Everyone at Bailey Eye Care is always so nice. The entire facility is clean, up-to-date & welcoming. I feel that they always have my best interests at heart. I would go anywhere else.

Apr 28, 2023

The short hair staff that came in with the main eye Dr was rude. Also the training Dr was rude.

Apr 27, 2023

My visit was pleasant. Very personable and great staff and physician. Would highly recommend your office to future patients

Apr 27, 2023

My visit with Dr. Campbell was great as usual. I had a problem with the receptionist who did not check me in after I told her my name and doctor and the time of appointment. I waited 40 mintues and two other patients went in before me. I went back to the desk to ask why. The person I was to check in with was in the restroom so I thought the other girl that I checked in with took care of it. But, she did not.

Apr 25, 2023

Eye exam. My experience with Bailey Eye care was very positive. All those who had a part in my exam(s) were positive and very professional. Upon completion of the exam I asked for and received a very detailed summary of my results. Thank you Bailey Eye Care team.

Apr 21, 2023

While a bit longer than I would have liked (2 hours including optician), the people who i worked with were knowledgeable and courteous. Like Dr. Campbell

Apr 21, 2023

The staff was very pleasant. I especially liked Gerry. She made me feel very comfortable. Overall a good experience.

Apr 21, 2023

Great care every time at Bailey Eye Care!! I have been going to them almost 20 years!!

Apr 16, 2023

The nicest group of employees that I have dealt with in a very long time. So friendly and helpful.

Apr 15, 2023

Entire staff was friendly, efficient and very knowledgeable. Very thankful to have been seen so quickly.

Apr 9, 2023

Great 1st visit at Bailey’s Eye Care…I was greeted quickly, seen by their very professional staff…Everyone went to work immediately to assess my eyecare, finally, quickly seeing Dr. Leoni..

Apr 9, 2023

As always I received an excellent eye exam from a professional staff who constantly demonstrate their concern for the patient’s eye care.

Apr 8, 2023

Very attentive to my issues with my eyes. Friendly staff, excellent Doctors. I highly recommend Bailey Eye Care.

Apr 5, 2023

Everyone was SUPER friendly!

Apr 2, 2023

Each tech was efficient, friendly and knowledgeable. Dr Campbell is always encouraging and enlightening. I always learn something. Gerry was wonderful to talk to!

Apr 2, 2023

I like that mine Doctor cares about my abs my family eye health and she is very particular when is about to get our prescriptions

Mar 31, 2023

Always a pleasure to visit. Everyone is nice and exams are thorough. Thank you all.

Mar 30, 2023

Very kind staff they did a excellent job with they exam

Mar 30, 2023

Was seen at my appointment time. Dr Epling was thorough and explained my problem.

Mar 26, 2023

I would like to thank the entire staff for getting me an emergency appointment for loss of vision in my left eye. The checked my eye and decided I needed to see an ophthalmologist immediately. They called and got me an immediate appointment with retina consultants.

Mar 24, 2023

Everyone from beginning to end was efficient, accommodating, informative and knowledgeable. Thank you for your attention..

Mar 24, 2023

I was seen in a timely manner and everyone was courteous and professional.

Mar 23, 2023

I have tried several eye centers in the area and always end up back here. My vision insurance is not accepted by many physicians so the fact that I’m willing to pay out of pocket should speak volumes. The staff and physicians have always been so friendly, kind, helpful, and most importantly knowledgeable and competent in their field!

Mar 22, 2023

Friendly staff who helped make the visit as easy as possible. It was my son's first visit, and they were very patient with him.

Mar 22, 2023

Doctor and staff very accommodating, efficient, and professional.

Mar 21, 2023

Good service. Only problem was Left in optical and no one notified.

Mar 20, 2023

The staff asks appropriate questions and listens to my answers. Dr. Leoni also listens to my concerns and tells me what she finds in my eye exam. She discusses what she thinks is the best way to treat irregularities in my exam, and how that will impact my concerns. I'm very happy with Dr. Leoni.

Mar 19, 2023

Very pleasant personnel. I was greeted and treated with utmost professionalism. Thank you everyone

Mar 17, 2023

I am very pleased. Very nice staff and I really like Dr. Epling.

Mar 17, 2023

Bailey's was very kind and good to our family!!

Mar 17, 2023

Very clean building, staff was very friendly and the Dr was beyond nice. Highly recommend for 1st time visit

Mar 17, 2023

I really like the staff at Bailey Eye Care...they are much friendlier than my previous eye care center.

Mar 16, 2023

Very in depth eye exam. Good communication in explaining each part of the exam. In addition I was not hurried and was able to ask questions in a relaxed (non hurried) manner. I was very pleased with my visit. See you next year!

Mar 16, 2023

Up to date technology, very friendly staff

Mar 15, 2023

Dr. Campbell and staff were amazing! Informative, kind, and helpful!

Mar 12, 2023

We really enjoyed our first visit at Bailey Eye Care. The Dr. and the staff were so incredibly nice to my daughter while she was upset during the exam. Everything was explained to us in a way that made sense. The office was also nice, too. Overall a great experience and glad we found a Dr for my daughter to see instead of having to travel to Cincinnati!

Mar 10, 2023

My appointment was very smooth. I was greeted and checked in immediately. My checkup was thorough and complete. I appreciate Dr. Epling’s care and concern.

Mar 10, 2023

I trust my eyes completely to Dr. Campbell and her staff.

Mar 9, 2023

Friendly Staff and great service

Mar 5, 2023

Such amazing stuff, everyone was so welcoming and friendly.

Mar 5, 2023

Everyone, from the ladies at the registration desk, to the assistants who prepare the patient to the see the doctor, to the doctor herself.....are friendly, helpful, welcoming, and genuinely put forth a sense of gratitude for the patient's choosing of this doctor.

Mar 1, 2023

Dr. Campbell was great! Waiting to get checked out after my appointment is unacceptable. Waiting for 15 minutes for the girl to tell me I don’t owe anything (which I already knew) and they will contact me later for an appointment. Smh

Feb 27, 2023

My daughter has SPD (sensory processing disorder) and many new environments are difficult for her. Dr.Campbell and the staff at Bailey were absolutely amazing!. They done everything they could to make my baby comfortable. That really means a lot to me and my family. It’s not often we go to a place for the first time and NOT have a sensory overload fit. I was really impressed at how amazing they were with us during my daughters visit. 10/10 highly recommend!.

Feb 25, 2023

doctor was great. glasses were shipped to me and no one even checked to see if the arms were ever. i ended up having to come back to have them adjusted. not happy about that at all.

Feb 24, 2023

Had a good appointment, on time (as usual), every employee very courteous and helpful.. I'm so thankful for the emails to remind me of the appointments also.

Feb 24, 2023

Dr Leoni is the best at explaining things and helping you feel well taken care of !! 5 star

Feb 22, 2023

Awesome service. Don’t change a thing!!

Feb 20, 2023

Thanks so much fast and nice people.

Feb 19, 2023

I felt I got a thorough eye exam for the first time in a long time. Dr Campbell was so kind and thoroughly explained the condition of my eyes. Staff was so friendly and helpful. Will be referring The Bailey Eye care to all my friends and family.

Feb 12, 2023

The staff was very friendly and professional. Dr Epling is great. Takes the time to talk with you about your exam

Feb 10, 2023

All staff were kind, courteous, and considerate. All of Dakota’s questions (he has plenty) were answered, and so were Mom’s. The only disappointment (to Dakota’s dismay) was that they do not have Nascar glasses cases. His frames are “Nascar blue” though. The experience was made pleasant and easy with little wait time.

Feb 8, 2023

Kind and very professional

Feb 6, 2023

I can’t imagine going anywhere else! Dr. Campbell is so thorough. Her concern for my vision and in-depth testing of ongoing issues and continual testing for a boarder line concern is amazing. Dr. Campbell is a God send, I have never felt rushed nor do I leave feeling like I have unanswered questions.

Feb 6, 2023

This was my first time with Bailey Eye Care after seeing another optometrist for more than a decade, and I am thankful for my decision to switch. Everyone was incredibly kind, personable, and took the time to explain what they were doing. I left feeling like better than I had after previous eye exams.

Feb 5, 2023

Such a positive experience. Everyone is so friendly.

Feb 3, 2023

Well, I didn't have to wait for my appointment time, somebody got me right away. Everyone was nice to me and explained everything quite well.

Feb 3, 2023

Since this was my first visit to Bailey, I was very pleased. Staff and doctors were very pleasant and helpful. I would certainly recommend your staff in the future.

Feb 1, 2023

Amazing. Took care of my stuck contac lens problem complicated by Covid. Care above and beyond expectations. I greatly appreciated the service.

Jan 29, 2023

Dr. Peek is amazing! I recently just saw Dr. Peek after transferring from another local Optometrist and I am so thankful I did! Once, I had my encounter when he was examining my 7 year old I knew we made a great choice! The office staff are so helpful, kind, and portray they are happy which you don’t often get! Thank you for serving our community!

Jan 29, 2023

Friendly and knowledgeable service.

Jan 29, 2023

Love, love, love everyone at Bailey Eye Care! Everyone is so kind, efficient and professional!

Jan 26, 2023

Short wait time! Professional ! Friendly! LindaMidkiff

Jan 22, 2023

I love Dr Campbell but a wait of nearly an hour before even being brought back for testing is unacceptable

Jan 22, 2023

Emma is the best ever! She is patient and explained every lens option to me when asked. She also gave informative suggestions on frames appropriate for my prescription as well as a design that are flattering to my face shape. She is very professional and helpful when making such a costly and important purchase as prescription glasses!

Jan 20, 2023

receptionist was very informative to me. waiting time was not very long.everything went very smoothly.

Jan 20, 2023

I think you are the most amazing place I have ever went to for an eye exam.

Jan 19, 2023

I always get superior/personal care at Bailey Eye Car. Dr. Campbell is beyond competent and a very caring doctor. I am never disappointed with my care.

Jan 18, 2023

Wait time was approximately 7 minutes. Then moved on to very thorough testing. All employees were very friendly & courteous.

Jan 15, 2023

I have always had a positive experience at Bailey.

Jan 13, 2023

Everyone was efficient and personable.

Jan 12, 2023

I love i/ up there all the drs and the receptionists are awesome

Jan 11, 2023

Professional eye exam done with results shared in a way I felt cared about. Meet my concerns and showed me about my early cataracts with reassurance they would follow up. As all prices have gone up and the disappointment of what insurance is paying, I am sorry that the nice girl who worked so hard to help me with choosing frames had to do it only to discover my recently changed policy no longer covered yearly frames. Life after retirement! Do appreciate the services there and will go back.

Jan 11, 2023

Everyone was amazing so helpful

Jan 6, 2023

Appointment went well. Short wait time, tests done efficiently, doctor was very informative

Jan 5, 2023

Nice people work there. Great doctor care.

Jan 5, 2023

Wonderful staff! Always a short wait time! Courteous and friendly, yet always professional! Would highly recommend!

Jan 5, 2023

All the staff were extremely welcoming and so nice

Jan 4, 2023

r. Campbell is fantastic!! Office staff was so awesome as well. Great team efforts. Can't wait for new glasses. Great experience. Thank you

Jan 3, 2023

Everyone was very kind & I was impressed with the level of knowledge & professionalism from everyone.

Jan 1, 2023

Dr. Campbell was excellent! She was so knowledgeable on dry eye disease. I'm excited for the first time in many years that I will get relief by using the tools she told me about and trained me on.

Jan 1, 2023

Dr. Bailey and her assistants go over and above to take care of things. All are knowledgeable, personable, and ever ready to be helpful, even when I had to call back twice to get something ordered that was recommended. This is excellent service!!!

Dec 29, 2022

Recheck on benefits of Restasis.

Dec 23, 2022

Dr.Peek was great! He talks to you like a person, he listens, very easy going and so helpful. Loved him!

Dec 22, 2022

Everyone is so friendly and so helpful when I go in and get an adjustment or whether I have my regular exams the doctors are so nice Dr Campbell is my particular doctor very nice very thorough Emily's a great help picking out my glasses help me getting adjustments the other ladies that help with the exam are fantastic and you guys rock!

Dec 21, 2022

I've been wearing glasses since I was eight years old. Dr. Leoni is the most thorough optometrist I have ever had. Thank you!

Dec 18, 2022

The staff is wonderful; prompt, knowledgeable and very kind. My experience was fantastic from start to finish.

Dec 18, 2022

Everyone there was very nice. Wish I could remember the gals name that did the testing before the doctor came in. She was awesome! I was very comfortable with her and she was fun. Dr. Peak was great also. I have finally found my eye doctor!

Dec 17, 2022

The exam was thorough and

Dec 16, 2022

The service was excellent from the first girl that I saw to the last, including the doctor.

Dec 15, 2022

As always I have the best Customer Service from everyone at Baileys !! First time meeting Steven and he was top notch !!! Highly recommend Bailey to everyone !!!

Dec 14, 2022

Appointment went smoothly, no problems. Would have liked to have gotten an ointment (Bacitracin Zinc and PolymyxinB for my eye.

Dec 11, 2022

Five stars isn't enough to express my gratitude for the respect, care and knowledge from the staff and medical team-especially Dr. Campbell. She has gone the "extra mile" over & over to help heal my eyes-I can't thank Bailey Eye Care enough!

Dec 8, 2022

Everyone was very informative on time assistant would be out to lobby to take me back to diagnostic room.

Dec 4, 2022

Dr. Kayla Campbell is an outstanding optometrist. She is very personable and caring with her patients. She is amazing! The front desk staff and techs are very welcoming, friendly, and helpful. Love Bailey Eye Care!

Dec 2, 2022

The office was finished and it looked great! My appointment went very smooth. I went to each room with no interruptions!

Dec 1, 2022

Everyone working was very nice & calming, however I made an appointment over the phone & when I arrived for the appointment was told I was not in the system at all, but there was a spot open at 2:30 to get me in. I did not get in until almost 3:00 & after the initial eye photographs still had to wait another 10-15 minutes for a room. I was there from 1:45 until 4pm & with my entire afternoon wasted I no longer had time to look at glasses so I now have to take more time out of a busy schedule to come back again.

Dec 1, 2022

Always great experience. One thing I suggest is with the increase traffic in your office at check in that more than 1 person be in charge of checking people in. I was in line at 2:14 for checkin and 3 people were ahead of me and waited 20 minutes just to Sign in for 2:30 appt. After that it Was smooth. Dr. Peek Is amazing and Parks was Great.

Dec 1, 2022

My first visit with Bryce Peek. It went well.

Nov 30, 2022

You worked me in, on a Friday afternoon, during an emergency and I so appreciated that! The care was top notch and everyone was so kind. It was a great experience! Thank you!

Nov 28, 2022

Fast and friendly service. Very knowledgeable.

Nov 27, 2022

All the latest equipment, very helpful and nice.

Nov 25, 2022

Geri (with a G for girl 😊) and Dr. Epling are the best! Both are kind, patient, and truly care about my kids eyewear needs!

Nov 22, 2022

I fell I received a very thorough eye exam. The technician, Steve, was very kind. Dr. Leoni was very kind and caring. I would highly recommend Bailey Care.

Nov 20, 2022

Bailey Eye Care has superior service and the staff and doctors are very caring and considerate.

Nov 14, 2022

I liked the care to me the patient, I’ve never had that many test before. Thank you ever so much

Nov 11, 2022

All was as expected. Very smooth and pleasant. I like your new decorating.

Nov 11, 2022

staff very friendly, timely

Nov 9, 2022

My daughter is 3 years old and always feels so welcome there. The staff is great with her and always makes it a fun experience rather than a scary one! We really appreciate the staff and we love Dr. Epling!

Nov 9, 2022

Very thorough and professional. The best eye care I’ve received since getting my eyes checked.

Nov 6, 2022

Great place, wonderful doctor and staff. Will deffinitely be my eye care choice.

Nov 6, 2022

I felt I had a very good eye exam and as a new patient the office staff was very helpful getting all my insurance information figured out. The wait time was very minimal too

Nov 5, 2022

My daughter is 2 and Dr. Peek did a fantastic job with her. He was so patient with her.

Nov 3, 2022

All of the doctors and technicians are professional, very courteous and friendly. On the question about how long I had to wait, yes, it was about 15-20 minutes but my appointment was an emergency visit and I was glad to be worked into the schedule and seen as quickly as I was. I would highly recommend the Bailey Eye Care Team to anyone.

Oct 31, 2022

I always have a great time visiting your Eye Clinic. I am always greeted when I enter the office with smiling faces. I have never once been treated unfairly, been unable to get my thoughts across to the techs who do the work when you are first put in a room. Everyone at Bailey Eye Care is just simply FABULOUS!!!!! I would not consider going anywhere else, of course unless I am referred to someone else, for something that is not in your realm of expertise. I would like to thank each and every staff member there and the doctors, especially Dr. Kayla Campbell for your care of my eyes. I know I am not the easiest patient with my severe dry eyes, but I do love them with all of my heart and soul. Keep up the great work you do. I will see you in a few months again.

Oct 30, 2022

Dr Leoni and staff have always been professional, friendly and knowledgeable.

Oct 30, 2022

Nothing against the staff, but a few things need to change. Had to wait 36 min past appt time, waiting room seating inadequate, benches uncomfortable, when finally taken for appt, no explanation given as to what was to be done, then had to wait again, then was told machine broken and had to go to another room, then wait some more! Had arrived 15 min early for appt and was there for 2 hours and then after exam had to wait another 15 or 20 min to get checked out! REALLY! I was there for post-op visit and this was the worst visit I have had at Bailey's. They might have remodeled to make things pretty, but went down hill on operation. Not sure I will return here!

Oct 29, 2022

Amazing!! That’s the only way to describe my experience. I showed up first thing in the morning with eye pain and no appointment. The staff had a training day. Someone had noticed me sitting in the parking lot for quite a while and came out to check on me. They took me in and Dr Leoni agreed to leave training long enough to check my eye. I’m so grateful for the care the entire staff took to see me unscheduled and with such kindness.

Oct 28, 2022

Well the examination was fine and everyone was friendly. But no one alerted me of the price increases for the contact examination prior to my visit. You should make people aware of that before they check out. Also, I was moved to a tier 2 contact exam, and NOTHING different happened during my exam. And on top of that, no one told me, again, until I went to check out. I will not be back to your office.

Oct 28, 2022

I think all of your ladies out front need to know how to do all jobs required to check in and check out. I was waiting to check out for at least 30 minutes Tuesday, and even got skipped because they put someone's paper ahead of ours in the black check out shelving. The girl at the check out kept having to ask people questions and so many workers were standing around. Very aggravating as a client.

Oct 27, 2022

Very happy to be a patient at Bailey Eye Care

Oct 23, 2022

Very nice and professional staff

Oct 23, 2022

Everything was fantastic! Staff, Dr, receptionists, will be back!

Oct 23, 2022

Dr. Leoni and everyone in the office was very professional, efficient, and friendly.

Oct 23, 2022

Dr. Campbell was great however the billing department and receiving the glasses have been a different story. I will continue to take my daughter to Dr. Campbell but won’t be purchasing anymore glasses from them. They told me it would be 2-3 weeks to receive the glasses sometimes sooner but we are almost at 5 weeks and I just received them. No call or anything. I had to reach out to them. Terrible customer service.

Oct 20, 2022

I waited almost an hour BEFORE I saw the doctor. I really liked Dr. Campbell and her tech.

Oct 19, 2022

First time at Bailey Eye Care. Was impressed with the attitude of the staff as well as their knowledge concerning different procedures.

Oct 19, 2022

I Have always received excellent service and attention from you and your staff. I have confidence in your advise and treatments recommnded and hope to continue to be your patient for many years. Lois Conley

Oct 19, 2022

You guys did amazing with jayden. I was actually surprised at how well he did since the last time he was scared. Thank you for making a good experience.

Oct 16, 2022

Dr Campbell is very helpful and understanding my eye problems.

Oct 14, 2022

Came in to make an appointment, satisfied MY needs perfectly. First time patient here. All were pleasant and friendly. Great experience.

Oct 14, 2022

Awesome people and service.

Oct 14, 2022

I appreciate how quickly you responded to my acute problem! Thanks for working me in!

Oct 14, 2022

Extremely friendly staff.

Sep 29, 2022

Everyone is super nice, but I don't really trust their diagnosis. They said my daughter's prescription barely changed, yet she was struggling to read the charts with her glasses and has complained about not being able to see things from a distance while at school.

Sep 28, 2022

Everything met my expectations! Staff members were well informed, performed their testing graciously, went over the results with me, and advised me of the outcome and information about additional treatment.

Sep 28, 2022

I was very pleased with my appointment on Monday. I had an emergency and needed to be seen that day. Everyone was very kind and considerate. I was seen quickly with not much of a wait. I appreciated the professionalism and consideration given to me. I thought Dr Epling was very thorough in explaining my diagnosis and assured me they wanted me to call if there were any problems. Before I even left the building I had a text confirming my Perscriptions. I was very pleased in the care I received and I had not done my yearly check up because I was seriously considering another eye doctor. Now I feel much better about continuing my eye care services here and for my family

Sep 28, 2022

The service was excelent. From check in to the end.

Sep 28, 2022

Good professional staff——-good visit

Sep 28, 2022

My appointment was at 2:30 . Long wait before going back and another long wait for the doctor to come in. Also, the prices are very high and the billing is always an issue. I do like Dr Campbell!!!

Sep 26, 2022

The staff was very accommodating, Bethany in particular. I’ve always had a great experience at Bailey Eyecare. Also, the remodel is posh!

Sep 26, 2022

I am well pleased with the service I received, I strongly recommend others to try their service.

Sep 25, 2022

If I could choose zero, I would.

Sep 22, 2022

I was pleased with Dr Campbell

Sep 21, 2022

As always, I received a comprehensive eye exam with comparison studies of progression of my bilateral epiretinal membranes which are stable. Dr. Epling was very thorough and explained the findings. The whole staff was courteous and professional.

Sep 21, 2022

Attentive and supportive front desk staff. Despite my lack of payment at time of arrival, the staff signed me in, answered my questions, searched for my previous payment, and began my appointment without hesitation. Then sent me back. I appreciated their concern for my Mother’s welfare rather than her CareCredit card.

Sep 20, 2022

I had a very good experience at Bailey Eye Care last week. The employees are friendly and I feel fortunate to have such good eye care.

Sep 19, 2022

Everyone is very caring and courteous.

Sep 19, 2022

I was very pleased with Dr Bryce Peek. He answered every question and eased my mind on the decisions I needed to make. Will spread the word at how great the visit and care was. Thanks again.

Sep 16, 2022

Great staff and my doctor was amazing!

Sep 15, 2022

Dr. Leoni is not only a fine doctor, but also she is a kind and funny individual. Although i am usually anxious awaiting any medical appointments, Dr. Leoni is so positive and dfriendly, that shemakes each visit a pleasant one; she is a tremendous asset to Bailey Eye Care!

Sep 14, 2022

Exellect care and great exam! Staff was outstanding. Dr. Epling was a joy!

Sep 14, 2022

Very clean, professional and knowledgeable. A great selection of glasses with expert fitting and personalized lenses. Love the staff!

Sep 14, 2022

Everything at Bailey is in a timely manner and everyone is very helpful

Sep 12, 2022

5 stars 🌟 the office staff and doctor were great!

Sep 12, 2022

Excellent, Friendly care.

Sep 11, 2022

Staff is very friendly and welcoming and Dr Eplin is very familiar with my medical records prior to coming into the exam room. She always makes sure I understand everything that was done and answers questions in detail. I never feel rushed. I leave feeling valued.

Sep 10, 2022

Normally, I would have given this office a 5 star rating, but I wasn’t seen for an hour past my appointment time.

Sep 8, 2022

Bethany was incredible and so helpful! And so was the Doctor there:) wonderful and helpful staff! Also, support local!

Sep 8, 2022

Always feel very welcome and not rushed when I come there. Dr. Epling is great and Steven took his time with my tests. I thoroughly appreciate everyone.

Sep 8, 2022