Bailey Eye Care
Drs. Bailey, Leoni, & Campbell
893
Reviews
Thanks for getting me in so quickly! You staff was wonderful!
Dec 4, 2019
Great staff. The nice lady that completed my eyeglass fitting was exceptional.
Nov 28, 2019
Excellent staff, Dr.Bailey is outstanding. Perfect eye clinic. I will lk refer others to go there.
Nov 23, 2019
Great service and was highly impressed they spoke to my three year old on her level! She had a great first experience and we will definitely continue to use Bailey Eye Care!
Nov 15, 2019
Bailey Eye Carr was very thorough and went beyond their normal care.
Nov 14, 2019
Had the greatest time kinda nerves Afraid of what i mite hear but turn out in better shape than i thought they were very friendly. Answer my questions. And help me i felt like i was part of a family hope no one has to feel like i do at times i really enjoy. My visit James Coleman
Nov 3, 2019
Great service and a friendly atmosphere! đ
Oct 30, 2019
Very friendly, knowledgeable staff in a clean facility
Oct 29, 2019
Great service. Dr. Bailey, Geri and Seth all took their time to explain everything and Seth spent lots of time with me picking out glasses. Appreciate his honesty when I found a red pair I liked and he said No. lol. He was right
Oct 27, 2019
All the staff was really friendly and caring! Definitely be back!
Oct 26, 2019
Always a pleasure. Staff and doctors are great!
Oct 16, 2019
Very pleased with my appointment. Only had to wait 10 minutes past my appointment time. Everyone is very polite .
Oct 13, 2019
As usual.....I had a great experience. Staff was friendly....I was in and out in a timely manner. Happy Birthday to Dr. Bailey!
Oct 12, 2019
My daughter and I visited Bailey Eye Care and saw Dr. Campbell. She was so kind to my 6 year old by letting her âexamineâ my eyes before it was her turn. Also, Gerri was absolutely amazing. My daughterâs first eye exam went so well because of her patience, sweet personality and knowledge of her field. No tears, all smiles!! Thank you for making her first experience a positive one!
Oct 11, 2019
Always a great place for your eyes. Doctors are great, kind and caring. They are concerned about your eyes. Taylor helped me with my glasses.She gave her honest thought about my frames.
Oct 11, 2019
Great place to get your eyes checked. Dr. Bailey is very nice and his girls are awesome.
Oct 6, 2019
The staff was prompt, knowledgeable and efficient. The office staff was helpful and cooperative. No complaints.
Oct 6, 2019
Very friendly ladies that work hard to make you feel at home
Oct 6, 2019
Amy made me feel like I was spending time with a friend. Iâm happy to be a new patient.
Oct 5, 2019
I had a good visit here, professional, courteous, and quick.
Oct 5, 2019
I absolutely love this office. Everyone is very professional and nice. Dr Campbell has helped me when no one else could. I am so amazed how pain free I am now. Canât express my appreciation enough.
Oct 5, 2019
Thank you for the excellent eye care. I appreciate the time you take in evaluated the health of my eyes and for making sure my prescription for glasses is correct.
Oct 3, 2019
Very kind, patient, helpful and friendly.
Oct 3, 2019
I appreciate, Dr. Bailey and his staff so much. They always take great care of me. Honestly these days itâs hard to find a Doctor that really cares, but Dr. Bailey really does care so does his GREAT staff.
Oct 2, 2019
Thank you for your thorough exam and the time spent for my glasses and contacts!
Oct 1, 2019
I love Bailey eye care theyâre always so thorough everyone is so very nice up there and spend time with you if you have any questions you can talk to Dr. Leoni sheâs a very good eye doctor
Oct 1, 2019
I love Bailey Eye Care. My husband, son and I all started going this year and love the staff and doctors. I was nervous about selecting glasses since I didnât bring my husband or a friend to tell me if I looked okay. The staff was great about jumping in and helping me pick out a frame that looked good on me and made me feel so confident with my decision.
Sep 28, 2019
We had a great experience. My 4-year-old daughter went in for an eye exam and everyone was very patient with her. All of the staff were very friendly and very knowledgeable. I highly recommend!
Sep 22, 2019
bailey Eye Care is highly recommended. Great staff, and up to date equipment
Sep 21, 2019
Bailey is always on time, has friendly courteous staff, knowledgeable!
Sep 21, 2019
I wonât be back. I was there 3 hours and was charged a $95 contact fitting fee for the tech to hand me a box of contacts. Saw three people including the dr. who were good at their jobs. Check out was over an hour.
Sep 19, 2019
I have been a patient of Bailey Eye Care for many years and I have always been treated with kindness and respect. The staff are very knowledgeable and caring. I have recommended many people to their service and they, also, are very pleased.
Sep 19, 2019
Great service. Longer wait time, but willing to wait for great service!
Sep 18, 2019
I'm been going to Bailey's Eye Care for the past 20 yrs. They treat they patients with the out most dedicated. I won't go any other place
Sep 17, 2019
VERY PLEASED WITH STAFF AND OVERALL EXAM. WOULD DEFINITELY RECOMMEND THEM FOR THEIR SERVICES.
Sep 16, 2019
The staff was very courteous and friendly. I did not have to wait long to be seen. Dr. Bailey explained everything in a manner I could understand.
Sep 16, 2019
Great experience all around. My wait time was minimal. My comprehensive exam was thorough and done efficiently. Dr. Campbell was easy to talk with and explained everything in easy to understand terms. I chose to purchase my glasses here as well. Taylor was knowledgeable, professional yet personable, and so eager to help me with my choices. At Bailey Eye Care, I feel that I am getting the most up-to-date care possible. I highly recommend a visit.
Sep 15, 2019
Everyone there was so nice and pleasant. I saw a women with 7 kids, and not one Employee acted bothered by the commotion. I have recommended Baileys to people in the past and will continue to. Thank you for always taking great care of my daughters eyes!!
Sep 13, 2019
I'm always comfortable with the care I receive from Bailey Eye Care.
Sep 11, 2019
Great place. They really care about your sight. They caught a cataract in my eye had surgery and see better than before.
Sep 7, 2019
My last eye exam was as quick and complete as ever. Friendly and courteous staff.
Sep 7, 2019
Wonderful place. Always personable. They go above and beyond for your care.
Sep 6, 2019
My appointment went great and our tech that helped me pick out glasses was great also.
Sep 1, 2019
Our appointment went great and the tech that helped us pick out our glasses was so helpful!
Sep 1, 2019
What a wonderful place! Everyone was so nice and caring! Amazing staff! A good personality in a working environment is the key goal and you all sure have that! Dr. Campbell exultant! I would definitely recommend Bailey Eye Care to anyone! :)
Sep 1, 2019
My first time for appointment with one of your doctors. I was very pleased.
Aug 31, 2019
The visit was pleasant the staff is very nice and really like Dr. Bailey was very helpful answering question about my dry eye problems
Aug 22, 2019
The experience of charging for contact measurement was not did listed to me when I made the appointment. Kylie expresses that she wasnât wearing them any longer. I am her grandmother and have previously taken her to her appointments. However her mother bright her this year and was made to pay the fee. My daughter is a single mother and is barely able to put food on the table. She has been taken advantage of. Someone needs to call me at 304-426-4529 first thing Monday morning.
Aug 11, 2019
Love the staff and drs! Great people and very helpful/genuine!!
Aug 11, 2019
I couldn't ask for a better Eye Doctor. Very friendly staff. They make you important and not rushed. I highly recommend .
Aug 10, 2019
Bailey Eye Care has the best Optometrists. Our favorite is Dr. Leoni. She is super friendly and very thorough and the girls out front help us with all our needs.
Aug 9, 2019
Dr. Bailey has been my eye doctor for over 25 years. Great man. Wait time was short. All the staff is friendly. Raye Kingery
Aug 9, 2019
I just want to take a minute to tell you how awesome the staff are, they took such good care of me and My son and daughter. Dr. Campbell was amazing and took time to listen to my concerns and Dr. Leoni was great with my son, so was the nurse who took extra time putting in the atropine drops and taking pictures of the backs of his eyes. You donât get great service like this everywhere. Cannot say enough good things about this place!
Aug 8, 2019
id recommend to everyone I know.
Aug 7, 2019
very through and confident with the visit by the technician, doctor and Seth out in the showroom.
Aug 5, 2019
Bailey Eye is efficient, clean, and professional! Highly recommend to anyone searching good comprehensive eye care center in our community.
Aug 3, 2019
Iâm very pleased with the care Iâve received at Bailey Eye Care. Every person has been friendly and caring and the medical care is excellent. I will recommend to friends and family.
Aug 1, 2019
For the first time in my life, I don't mind going to the eye doctor. The staff is knowledgeable and friendly. They offer a variety of choices and services.
Jul 31, 2019
Amazing place! Everyone is so friendly and helpful. Would recommend anyone.
Jul 24, 2019
Dr Campbell is amazing. She is wonderful with Sadie. Everyone is so friendly and helpful. There are many options of glasses for Sadie
Jul 24, 2019
Great staff with a short wait time. Dr. Campbell is a great asset to your business.
Jul 21, 2019
Great, professional service that never disappoints. Iâd recommend to anyone!
Jul 21, 2019
Very nice staff. Doctors are very thorough and caring.
Jul 13, 2019
If you ever want an eye doctor who really cares, you need to go to Bailey Eye Care. The staff is phenomenal, the doctors really care about your eyes. I have been there several times, and by that I mean at least every two weeks for a few months. They work really hard to figure out why your eyes are doing whatever they are doing. Dr. Kayla Campbell is my eye doctor, she is WONDERFUL!!!!!!! I would recommend this office of eye physicians to anyone who asked me. The front desk people are absolutely wonderful. They know what your name is when you walk in, of course if your new they may not, but it does not take them long to remember who you are. The glasses part is as well a great place to get glasses. They are very knowledgeable and will help you find the right frame guaranteed. Please whomever reads this and is looking for an eye doctor, go to Baily Eye Care. You will not be disappointed in the care you receive and the friendliness of the whole staff. Everyone always has a smile on their face and a kind word to say even if they are having a crummy day. I highly recommend Bailey Eye Care
Jul 12, 2019
Short waiting time, courteous staff, explains things & answers questions.
Jul 5, 2019
âď¸âď¸âď¸âď¸âď¸ Absolutely the Best!
Jul 4, 2019
I appreciate Dr. Bailey and his staff as they care for me and my family.
Jul 1, 2019
Dr. Leoni is the best. She actually listens & answers your questions & concerns.
Jul 1, 2019
Your willingness to help, and consideration for special circumstances is bar none. I'm very glad I transferred my eye care to the exemplary professionals at Bailey's Eyecare
Jun 29, 2019
Could not have been treated better!
Jun 28, 2019
This office is wonderful I loved it. Everyone was friendly.
Jun 28, 2019
I love the staff at Bailey Eye Care. They all are so kind and congenial.
Jun 26, 2019
The staff is always so kind and caring! Everyone is always friendly and Dr. Bailey makes sure to answer any questions I have. I canât express enough how great the girl in Optics is that has helped me twice now while I struggle to pick out glasses/sunglasses. Sheâs so patient and helpful and fun to talk to, I feel so bad cause I canât think of her name but I guarantee youâll know when you have the absolute best helping you!
Jun 26, 2019
I cannot express how satisfied I am with Bailey Eye Care. Dr Campbell is very knowledgeable, kind and caring. Explains everything so thoroughly. And the staff is beyond efficient and friendly.
Jun 22, 2019
Everyone we came in contact with was very friendly and helpful. Dr. Campbell worked us in on short notice and diagnosed the problem with my daughters eye's. She prescribed steroid drops which have pretty much eliminated the redness in her eyes. Truly impressed. A big thank you to all of the staff at Bailey Eye Care!!
Jun 20, 2019
Very professional and congenial staff. Timely appointment and thorough exam. Good experience overall.
Jun 20, 2019
Staff and doctors are extremely friendly and helpful. Girls at the front desk went out of their way to help me when I didn't even ask.
Jun 14, 2019
Every staff member at Bailey eye care was polite, and proffessional. You made my daughter excited for glasses, rather than nervous.
Jun 14, 2019
Great group of people who work at Bailey Eye Care. They are friendly and caring.
Jun 12, 2019
Friendly staff with a great experience.
Jun 9, 2019
The entire staff is pleasant and outgoing, very friendly. The receptionists are very helpful when they see a potential insurance problem and discuss ways to address them.
Jun 6, 2019
I love Bailey eye care they are always nice and professional and caring.
Jun 5, 2019
Love Baileys Eye Center, the best staff!
Jun 2, 2019
Very friendly organized staff. I felt comfortable not just another number waiting to be seen. I was impressed. Dr. Campbell pleasant,knowledgeable and easy to talk with. Thank you! Great service
May 31, 2019
I had a great appointment and the service was incredible!!!!
May 31, 2019
I was taken back quickly. All employees performed professionally.
May 30, 2019
The staff and Dr. Campbell are all friendly, helpful, and knowledgeable! They make the whole eye doctor experience pleasant and fun!
May 28, 2019
Very nice people. They made me feel comfortable while I had my exam.
May 23, 2019
Everything was fine I realize prices go up but glasses are an expensive thig that we (I) must have! Thank you
May 23, 2019
Absolutely wonderful experience. Kind dedicated people and Dr Campbell was very professional, friendly and personable. Explained everything she was doing and I really appreciated that.
May 17, 2019
Bailey Eye care was very nice place and the staff is very helpful. I and a problem and need to be seen quick they got me the same day I called them. Say Dr. Bailey and he was very good and took care of my problem and explained it very good so I could understand.
May 16, 2019
Excellent service from the time I arrived until the time I departed. Caring staff. Explained all aspects of my eye health so I could understand as well as selection of glasses. I was impressed , I will recommend others.
May 13, 2019
Very polite and knowledgeable staff. Would highly recommend Bailey Eye Care for all your eye Care needs.
May 11, 2019
Have been going to Bailey Eye Care for a few years. Staff is always great, Doctors know their stuff, always willing to help.
May 2, 2019
I have been coming here for years. Dr. Campbell sees my kids and I. The staff is very friendly and Dr. Campbell is a great doctor.
May 1, 2019
Bailey Eye Care and Dr. Kayla Campbell have generated a very calming, inviting and professional environment. The facility displays an up to date optometry practice and the staff is very personable and knowledgeable. I highly recommend them!
Apr 28, 2019
Dr.Bailey is a good eye docter very thorough will be back there next year
Apr 26, 2019
My visit there was great. I was treated with respect and kindness. From Dr Campbell to everyone that works direcly with her was so kind and sweet. I would and have recommended her and her staff to family and friends. The girl that fitted us with the glasses was the icing on the cake. She was very helpful, patient and knowledgeable. I have no complaints only praise!
Apr 22, 2019
Great service, friendly staff!
Apr 19, 2019
I had a great experience there. Everyone one was very nice and professional. Dr. Bailey was very knowledgeable and made me feel at ease. Overall a very good experience.
Apr 18, 2019
AS ALWAYS I WAS HAPPY WITH THE SERVICE I GOT AND I AM PLEASED WITH YOUR AGREEING O REPLACE THE GLASSES I PURCHASED RECENTLY/
Apr 15, 2019
Always friendly service that makes you feel at home knowledgeable staff and drs are great thank you
Apr 7, 2019
5 Stars!! Excellent service and very friendly!
Apr 6, 2019
Everyone is very courteous and knowledgeable. Great selection of frames and great environment. Would definitely recommend to anyone.
Apr 5, 2019
They were VERY helpful ! I got the perfect glasses that fit me in legit 2 seconds !! Super happy with my visit!!! I was in and out !
Apr 5, 2019
i always feel that i had a good eye check up when i leave there
Apr 3, 2019
Iâm from out of town and Dr. Campbell was the only doctor in the Barboursville area who would agree to see me on short notice to take an eye pressure reading needed after retinal surgery.
Apr 3, 2019
I cannot say enough about Bailey Eye Care. I am so impressed with the staff and the services. It is refreshing to find a business that truly cares about the needs of their clients and that will go to great lengths to satisfy those needs. I will never seek eye care anywhere else, and I will certainly refer others and assure them they will receive excellent, professional and courteous service. Thank you to Dr Campbell, Bri, Taylor and the entire staff!
Apr 2, 2019
This was the first time I have been to the establishment. I had a lot of questions and they answered everything and listened to what I had to say.
Mar 20, 2019
My daughter comes there to see Dr. Campbell and we LOVE her! The optical staff have been wonderful as well and so friendly with my sassy little girl. She can be a handful but they always make sure she's comfortable and understands everything. They are wonderful and we will continue to come back! đ
Mar 19, 2019
The staff are always really friendly and helpful. The doctors are knowledgeable and kind. I love getting text updates and reminders so we don't forget our appointments and we know when our glasses are ready.
Mar 18, 2019
I have gone to Dr Bailey for 35 years(although heâs really not that old) and have always felt that his exam is thorough and accurate.The staff are friendly and knowledgeable and Iâve been given patient and honest help and advice when selecting frames.Had contact lenses for many years too and was satisfied there also.
Mar 14, 2019
I received a text message reminding me of my March 11 appointment 2 days after on march 13.
Mar 13, 2019
Friendly staff....had a positive experience!
Mar 13, 2019
Very friendly and accommodating.
Mar 7, 2019
New patient visit. Awesome.
Mar 6, 2019
Dr. Bailey is a wonderful eye doctor and very pleasant.
Mar 2, 2019
I love the ppl who work there friendly and caring..
Feb 27, 2019
Great visit. On time and quick.
Feb 20, 2019
Everyone is always courteous and willing to assist.
Feb 19, 2019
Excellent, professional service! Highly recommend Dr. Leoni.
Feb 14, 2019
My husband and I are so impressed by not only Dr Campbell but the entire staff, from signing in to signing out with glasses, that we continue to drive back from Lexington KY once a year for our exams. In our EYES, we wouldnât trust or like any other office as much!
Feb 14, 2019
Service was great! Everyone in the office was very supportive.
Feb 12, 2019
Extremely friendly and attentive staff. Always leave my appointment feeling I received the best care possible!
Feb 9, 2019
Best ever staff and docs; friendly, courteous and caring as well as knowledgeable.
Feb 9, 2019
This was my first visit to Bailey Eye Care and I was very pleased.The staff and Dr.Leoni were excellent and I would reccomend them to anyone that needs eye care.
Feb 8, 2019
I have had a great experience with Bailey Eye. I have worn glasses for years and have never had that in-depth of an exam. The follow up appointments show they care about my vision. I finally have a reason for some of my solveable issues.
Feb 8, 2019
Very patient! Especially since I had my 23 month old daughter with me!
Feb 7, 2019
Was very satisfied with the examination . Although the flashing light seems to be getting worse
Feb 6, 2019
Got very good care facilities very nice all employees very nice
Feb 2, 2019
The staff was friendly & informative & had a great selection to choose from.
Jan 31, 2019
Fabulous personal attention by staff and doctors!
Jan 31, 2019
Staff and Dr. Leoni are great .. very friendly and professional.
Jan 27, 2019
Pleasant, efficient,professional.
Jan 16, 2019
Such a great experience !!! I have never felt more welcomed at an appointment before. Service was great!!
Jan 12, 2019
Friendly staff, knowledgeable doctors, accepted my insurance...I'm pleased!
Jan 10, 2019
Slow paced but quality assurance
Jan 7, 2019
Dr. Leone and staff are always very thorough and professional.
Jan 7, 2019
Pleasant experience at the eye doctor. Very little wait time from arrival to exam and from there it was constant testing until the end. I didn't feel rushed and yet I had a very thorough exam.
Jan 5, 2019
Treated with professionalism and kindness, by each one I interacted with. Very pleased.
Jan 5, 2019
Quality of service has not only been maintained over the last 3 decades, but continues to improve each year.
Jan 2, 2019
Had an eye infection and office staff got me in right away.
Dec 26, 2018
I called at 8:30am and received a call back a couple hours later fitting me in THAT DAY for an acute eye issue. The staff was EXTREMELY and genuinely friendly and helpful. Iâve seen Dr. Bailey since I was little but had not been back in about 15 years. He was so professional and spent time thoroughly looking at my eyes. Thank you all for a wonderful experience!!! Also, as an added bonus, I spent more time with the doctor than I did in the waiting room. Wouldnât go anywhere else!
Dec 23, 2018
Great place and everyone is awesome Dr Bailey explains everything so well and all the girls are super nice Office is always so neat and clean
Dec 21, 2018
Waiting room packed (they said due to year end FSAs)...did not like going into first room and having people outside as close by as say 20 feet who could peak in...but professional people served my eye needs
Dec 16, 2018
This was my first time to go to Dr. Campbell at Bailey Eye. I was highly impressed. There testing was thorough and they even repeated one twice to confirm the results. I have worn glasses for years and feel that I have taken care of my eyes well. While talking to the doctor she explained why my eyes were doing what they were doing, her solution was simple and something that I feel has been looked over by past exams. I highly recommend Dr. Campbell! She is a 5 star and so was all the staff.
Dec 15, 2018
My appointment was at 2:00 pm, I did not see a provider until 2:57 pm. I arrived at 1:47pm
Dec 15, 2018
Excellent staff and great service.
Dec 5, 2018
Everyone was friendly and professional. The doctor was knowledgeable about problems I may have in the future. I really liked the woman who helped me pick out frames. Even the receptionists were personable.
Dec 5, 2018
Dr. Bailey and his team, from the front desk to the exam room are top notch! They serve with excellence, compassion and advanced skill. They are are warm and friendly from the moment you step in the door. Renna Moore
Dec 3, 2018
professional eye care at its finest!
Dec 3, 2018
Always a great experience to come to your office, the Doctor and staff are all so very kind and professonal, they answer all questions, give a complete review of your tests, and make you feel comfortable while there, they follow up with you, and your care, I would recommend Bailey Eye Care to anyone needing superior eye care.
Dec 1, 2018
Super friendly and professional staff from start to finish. I could not have asked for a better experience. I would recommend them to anyone with eyes.
Dec 1, 2018
I've never had such a good eye Care facility until going to Bailey Eye Care, Dr. Bailey and his staff are the best. I will continue going there for all my eye care needs. Thanks for everything.
Nov 18, 2018
Efficient, professional, caring people
Nov 15, 2018
Very friendly. Pleasant experience.
Nov 10, 2018
Entire staff was very friendly and helpful. I highly recommend.
Nov 5, 2018
Excellent service. Completely professional.
Oct 29, 2018
I have been going to Bailey Eye Care for many years. Dr. Bailey and his staff are always helpful, kind and very professional. I have recommended many people to their service.
Oct 18, 2018
Wonderful courteous staff and a great office set-up. Up to date testing and the latest technology. Very impressive !
Oct 9, 2018
They are always nice and helpful with everything.
Oct 5, 2018
Wouldnât go anywhere else
Sep 28, 2018
Highly recommend Baileyâs Eye Care.
Sep 20, 2018
You all are amazing, thank you for being so patient and understanding with my son.
Sep 13, 2018
My exams have always been a pleasant experience. The Staff is courteous, professional, and most of all caring. I greatly value Dr. Bailey's caring concern. He explains every aspect of my eye health and shows me on the computer. I learn something at each visit. I appreciate that he communicates to me my treatment plan and what I can expect. I feel that he keeps up with the latest developments in Eye Care.
Sep 13, 2018
Great visit. The staff and doctors took excellent care of my needs.
Sep 12, 2018
The staff were all very friendly and helpful.
Sep 9, 2018
Everyone Was very friendly & Helpful. I never had anyone to exray my eyes . Did not know there was a eye exam & a physical exam. Dr Baily like Dr Baily. He will talk to you & answer questions.
Sep 8, 2018
Bailey eye care is very friendly and helpful
Aug 30, 2018
Dr. Campbell is always very thorough, friendly, and explains everything done, very glad to have her as my provider, also all of the staff are excellent, would recommend Bailey Eye Care to anyone in need of eye care.
Aug 29, 2018
Took 45 minutes before I was even taken back to a room. My time is just as valuable as yours. Probably wonât be back. The exam was good but not worth taking 2 hrs of my day when I can get exact same care elsewhere.
Aug 29, 2018
Dr. Bailey takes good care of me
Aug 22, 2018
We have been coming here fir 8 years and love Dr. Leoni and staff. She knows all about our eyes and educates and entertains us. Wonderful shoo!
Aug 17, 2018
Excellent care and service!
Aug 5, 2018
I was not sitting in your lobby very long after my appointment time and I like that very much. Thank you!
Aug 4, 2018
I feel that I received a most accurate eye exam with the best equipment and I trust these professionals.
Aug 3, 2018
I found you staff to be welcoming and my exam to be thorough.
Aug 1, 2018
Dr. Bailey always takes care of his patients with best care possible.
Jul 29, 2018
I was treated very good. And I love and thank the staff for the great care I get there.
Jul 25, 2018
GREAT CARE ... staff was excellent ... thanks guys for the help
Jul 21, 2018
I loved our visit! Everyone was really nice and helpful and it was very clean !
Jul 19, 2018
As I stated , I feel the seating now is to conjested . You feel like you are sitting to close to someone , and itâs uncomfortable . And I felt I was rushed in and out. As I stated thus has never happened before.
Jul 19, 2018
I had a wonderful experience, they were very thorough, knowledgeable and friendly.
Jul 19, 2018
I am very pleased with Bailey Eye care. I had an allergy in my eye. They made a quick appointment for me and I was treated very well in the office.
Jul 17, 2018
Friendly staff and quality care! Appointments always on time.
Jul 16, 2018
Everyone from the receptionist to the doctor were very friendly and made me feel at ease. The technician was very clear with instructions of what I needed to do st each machine and explained the purpose. Wish I knew someone I could give a recommendation or hand them a business card. Thank you to all.
Jul 14, 2018
As a new cliente, I greatly appreciated the professionalism that I experienced at Bailey's. I will be returning.
Jul 14, 2018
Dr. Leoni is amazing. Super nice and takes her time explaining everything she is doing and what she is looking at. Office staff is very nice as well and will help you in anyway they can. Same for opticle. They will go out of their way to make sure you get everything you need the first time and will explain every charge and will get you any discounts available.
Jul 13, 2018
I love Bailey Eye Care and Dr. Leoni! They are very thorough and you rarely have a long wait to see the doctor.
Jul 12, 2018
My family loves you all. The staff and is more than just an âEye doctors officeâ you all treat us like family.
Jul 9, 2018
Very happy with my visit. Customer care was excellent. Stafff knowledgeable, professional but very friendly.
Jul 5, 2018
I have been a patient of Dr. Bailey since he began practice here, and I keep coming back.
Jul 1, 2018
Everyone was very professional and Dr Bailey took extra time to help me understand my issues with my eyes , I was very pleased with care .
Jul 1, 2018
Excellent service! All staff are friendly and helpful
Jun 27, 2018
Very informative and helpful staff. Great selection of frames. Love the doctor, she's so personable and friendly.
Jun 21, 2018
We like the fastness and politeness of everyone. They all made my kids very comfortable. Then when it was time to pick glasses they took their time and were patient.
Jun 20, 2018
This office has the most up to date equipment, and great staff. It is always busy. Dr. Bailey is very professional and dedicated to anwering your questions. I think you should understand that very popular Doctors and a full schedule means they need to throttle the number of patients. It is supply and demand. As the result the price for glasses there is the highest I have ever seen. Probably double. You may want to take your prescription elsewhere after getting their topflight care.
Jun 14, 2018
I've been going to Dr. Leoni at Bailey Eye Care for almost 10 years. She and the entire staff are always very friendly and professional.
Jun 7, 2018
always a pleasant experience, always busy, no complaints.
Jun 7, 2018
I think Bailey Eye Care is the best thing that has happened to WV! Great staff, helpful, so nice, and just awesome! The ladies that helped me pick out my glasses were such a huge help, patient with my indecisiveness, and honest about the look of the frames. All around an awesome experience!
May 24, 2018
Great visit. Very professional. Very thorough.
May 18, 2018
Waiting time was short and appreciated. Exam was performed in a very professional manner.
May 3, 2018
I am so thankful for your services. My son got stabbed in the eye with the tail of a toy dinosaur. He wouldnât open his eye and screamed like I have never heard him scream. As a mother, I was completely panicked! I called Baileyâs on my way and they got my son in for an appt right away. Dr. Campbell was so kind with him as well as the rest of the staff. She also told me how to get in touch with her over the weekend, if need be. Thank you, Baileyâs EyeCare!
Apr 22, 2018
The staff is so helpful and attentive. At Bailey Eye Care, they make me feel like one of they make me feel like one of the family!
Apr 22, 2018
Waiting time was short. The visit was fast and very informative. Everyone was very nice . Left knowing everyone cared about my experience. Great place.
Apr 20, 2018
Everything about Bailey Eye Care is beyond 5 stars!! :)
Apr 20, 2018
Staff was friendly. Exam performed was comprehensive. Doctors explained issues, even provided pictures for me to see. They know their stuff. Reception/billing was easy to work with.
Apr 18, 2018
Friendly staff. Quick appointments and short time in the waiting room. Dr. Leoni is always professional. She remembers her patients and speaks to them when seeing them out of the office.
Apr 18, 2018
Very clean and up to date office. The staff is very friendly and help you not feel overwhelmed whenever faced with multiple options.. even when picking glasses. This time was my first visit and I was beyond thrilled with the service I received. Would definitely recommend for anyone and everyone!
Apr 14, 2018
Excellent service,couldn't be more satisfied with every detail of my visit, very thorough on every test that was ran, would not hesitate to recommend them to others.
Apr 10, 2018
This was a first visit to the "eye doctor" for both my kids and I am happy to report that the staff did everything they could to make it fun, non-threatening, and educational for them!
Apr 7, 2018
Great, friendly environment.
Apr 6, 2018
The staff and everyone is absolutely wonderful and friendly and so easy to work with. Everything went very smooth and wonderful. You all do an awesome job. Keep up the great work. Thank you!!
Apr 4, 2018
I had 2 different insurance seems I could only get responses from one lil frustrating so I gave up on discussing . Response is from the parent ty
Apr 1, 2018
Staff friendly and helpful from check-in to leaving. Dr. Bailey is knowledgeable, confirms visual acuity initially done by staff, and he gives honest opinion on need for new glasses/contacts - even if it means they won't sell new product.
Mar 28, 2018
Great initial visit! Nothing else to mention at this time!
Mar 24, 2018
My first visit went well the staff was engaging and the doctor was attentive she understood my cataract concerns. It was evident the doctor had experience and took action. This was the 4th doctor I have seen in a year and Bailey's was my best experience.
Mar 24, 2018
The doctor was great and the procedures were up-to-date. However, you cannot speak to a real person when you call. And they do not reply to voicemail. This is the second time I have used their services. And it's the second time I've been disappointed with them. I will not be returning.
Mar 23, 2018
Reply
Thank you Bailey Eye Care for once again providing excellent service. Your entire team is not only professional but from the moment you walk in the door they are cheerful to greet you and make you feel welcome. I travel from SC to keep you as my primary eye care (thank you Dr. Campbell). Ayesha did a great job fitting me for glasses and was so caring! Always a busy place but you are never too busy that I feel like just another "chart" being processed!!!
Mar 21, 2018
Great exam, friendly , nice staff, great service, had a little problem getting a phone call back when I needed to discuss getting my contacts ordered.
Mar 21, 2018
the whole process went smooth and quickly as far as I was concerned it was a great experience for something I hate to take the time to do.
Mar 19, 2018
I appreciate the warm, welcoming atmosphere when I check-in at the office. The staff and techs are very pleasant and professional. I always feel that Dr. Bailey is attentive to the minute details and gives me the most updated treatments I feel confident that I am getting the very best care. I feel that he really cares about me and the best health of my eyesight. I am most appreciative of his care and concern.
Mar 14, 2018
Takes too long to get the glasses
Mar 11, 2018
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This oppointment was my first time there. Everything was on time with no waiting. Glad I was refered by a friend to come there. All the workers there was very nice and seemed to know and do their job well.
Mar 11, 2018
Love Dr. Bailey..Very thorough..
Mar 10, 2018
Dr. Leoni is always a pleasant to be seen by, but with the continuing turn over of the front and back office personnel, there is a lack of feeling like you are there to get your eyes taken care of and more like lets stream line the patients through to for the money. I felt like i didn't get the eye exam that we use to get. It was more like in and out as quick as possible. But on the side of picking and being fitted for new glasses. That to has had a turn over but the 2 ladies helping myself and family were extremly nice and took care insuring we received the best glasses for us with fit and style.
Mar 10, 2018
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Talking about how much you can charge my insurance company with your peers right in front of me seems a bit unprofessional. Purchasing eye glasses with your staff feels like I am at a used car lot.....
Mar 9, 2018
Excellent service. Good friendly relationship.
Feb 28, 2018
Very thorough and professional.
Feb 25, 2018
Your the best,fast friendly people who care. Best eye doctor I've ever been to.
Feb 24, 2018
Quick and easy! I hate to wait... thank you!
Feb 24, 2018
Great and thorough as always. Thanks for taking good care of me all these years.
Feb 22, 2018
Dr. Bailey was able to fit me in and diagnose a broken blood vessel in my eye on the day that I called for an appointment.
Feb 21, 2018
Loved the environment and the up to date technology used! Dr.Campbell was super great and so was her tech!!
Feb 21, 2018
Very professional. Excellent staff. Would recommend to anyone. Thanks
Feb 12, 2018
I had pain and redness in my eye and the staff got me in same day and Dr Bailey found foreign body in my eyelid that took my pain away , I was very grateful
Feb 11, 2018
Great customer service everyone at Baileys eye care are super friendly. I wouldn't go anywhere else.
Feb 9, 2018
My visit was great. They made me feel comfortable and welcome. The doctor was great and helped me with all of my concerns from the last eye doctor I went to. So glad I made the change.
Feb 8, 2018
I appreciate the online services as it keeps me on my toes!
Feb 8, 2018
Friendly and knowledgeable staff.
Feb 3, 2018
My visit was great but wasn't satisfied with the original glasses that were made. Then the replacement glassed they are remaking have taken 3 weeks and I still don't have them.
Jan 30, 2018
The exam and doctor was great. Frames and lenses are greatly overpriced
Jan 28, 2018
Great experience! Friendly and helpful staff!
Jan 20, 2018
Great services and people would recommend to everyone looking for eye care
Jan 20, 2018
Service was great. Have been a patient for 30 years
Jan 20, 2018
Your staff is very professional and made my eye exam very pleasant.
Jan 14, 2018
I always feel like I have received a very thorough eye exam. My concerns are addressed and I feel that my eyes are receiving the best care.
Jan 14, 2018
I love the people and service here. My only complaint is I had an over payment on my account that I was told I could use on my next glasses purchase but now I'm told its been to long to use it, do you right off bills owed after a time no you collect any way.
Jan 13, 2018
Amazing!!!! Amazing!!!! Took there time and did it right! A+++++
Jan 13, 2018
I received the same friendly, professional service that I've grown accustomed to for nearly 30 years!
Dec 30, 2017
Service awesome people nice great with kids And adults
Dec 29, 2017
The visit to Bailey's was very great. I enjoyed the help.
Dec 28, 2017
Everyone were very professional and helpful.
Dec 20, 2017
Physician Service and assistant was wonderful. However the check in and check out process was awful!!!! It took me 10 min to check in, literally just to sign a piece of paper to say I was present. It took me 20 min to check out and I didnât physically check out, I left because I had to pick up my children. More assistance up front is needed or some chit chatting can slow down while patients are in and out
Dec 6, 2017
I truly love this place the people are so kind and patient as you try to find the frames that look the best on your self. The amount of frames were overwhelming to me but the girl helping me made me feel like I had plenty of time no rush to pick them out try them on ETC. Thanks for all you do and your help
Dec 5, 2017
It seems like everyone there is family, and they treat you as family. They know who you are, not just a piece of paper and another patient. The staff is very courteous, willing to help, and make your visit a pleasant one. I have not went into Bailey Eye Care and came out upset or frustrated.
Dec 2, 2017
Very friendly, professional service.
Dec 2, 2017
Everything went smooth from start to finish. Everyone was great and this was my first eye doctor visit. I will definitely be going back.
Dec 2, 2017
Very please with Bailey Eye Care service! They did their job and were very helpful.
Nov 29, 2017
Best eye doctor I have been to yet. They made me feel so comfortable and welcome!
Nov 23, 2017
The quality of care was great. Very friendly and the expertise in my eye care i never had before.
Nov 19, 2017
Everyone was polite and professional. The only thing i noticed is, i didn't get the RX for my eyes to get glasses.
Nov 18, 2017
As always, Bailey Eye Care takes care of me. I've been going to them for almost 25 years and I wouldn't go anywhere else.
Nov 15, 2017
5 Stars. Best eye doctors around here.
Nov 11, 2017
The most awesome thorough testing of eye health i have had...vision exam was great...office staff were very nice...loved the techs and the Dr....
Nov 9, 2017
Very positive. Love Dr Bailey. Yea still no glasses
Nov 9, 2017
Everything fine as always. Thanks so much .
Nov 8, 2017
I canât think of one thing I would change. Everyone is very friendly & helpful.
Nov 5, 2017
You have a wrong email address, you keep sebding me things for Nathan. There is no nathan at this address! Please stop!
Nov 2, 2017
Iâm happy with the staff and Dr Bailey is awesome! They are always friendly!
Nov 1, 2017
I love Dr. Campbell. She is very knowledgeable and up to date. Total asset to your practice.
Oct 23, 2017
Overall good, just don't feel my glasses are still not right. When walk in them, they make me feel tall and I got them for driving and still can't read the road signs that good. They are better but not completely right. This is the second pair. I don't want to complain at all. I don't know what to do. They have been really nice about it.
Oct 20, 2017
The staff was polite and worked my daughter in to be seen. She was going back to college later that day, so this worked out great. The office was clean, and not a lot of wait time.
Oct 20, 2017
Best eye specialist i have been to. Everyone went above and beyond to help me out.
Oct 17, 2017
Dr. Campbell and Melissa were awesome! Made me feel comfortable and at ease.
Oct 16, 2017
As always, Dr. Bailey and his staff provided prompt, courteous and professional service, and a good selection of eyewear.
Oct 11, 2017
The usual great care from a terrific optometrist and staff. My wife and I have been trusting our eyes to Dr. Bailey for nearly 30 years.
Oct 5, 2017
I have been seeing Dr. Bailey for 25 years, and have never had a problem getting in to see him if I have a problem. His office staff are friendly, cheerful, and courteous. The eye technicians are efficient and knowledgeable and make me feel welcome.
Oct 5, 2017
Excellent service, friendly, helpful with questions.
Oct 1, 2017
Great Visit!!! Thank you!!!
Sep 27, 2017
Staff and Dr. Campbell very friendly and I felt like they were thoughtful of my physical and financial needs. Very satisfied with my visit.
Sep 21, 2017
I appreciate the friendliness and professionalism of the entire office staff! It is incredibly refreshing to be greeted by a pleasant employee both on the phone and in person! Thank you,Sean and Melissa, for treating me so well. I will be sure to refer your office to our family and friends. Thank you and God bless, Kathie Gue Matthew 6:33
Sep 21, 2017
Bailey Eye Care made me enjoy my eye care appointment for the first time since I was a little kid. All of the employees I encountered were knowledgable, helpful and personable.
Sep 20, 2017
Great service. Everybody was nice and very helpful.
Sep 20, 2017
I am always pleased with the care I receive at Baily Eye Care. Top notch staff and equipment. I completely feel that my eyes are well cared for.
Sep 15, 2017
I highly recommend Bailey's Eye Care! Time is always given for a through and complete examine.
Sep 9, 2017
Good visit. Staff is friendly and very helpful and knowledgeable. Really appreciate Dr. Bailey.
Aug 30, 2017
The k my complaint I have is my wait time. I waited 45 from my apt time to begin my apt. I was about to leave when my name was called. I understand managing time isn't easy but I had to leave work early for this apt and I have kids so my time is important.
Aug 26, 2017
I love Baileys Eye care I give them a 10 star review
Aug 23, 2017
Every visit is handled with the utmost professionalism and courtesy. The best place to trust your vision needs with.
Aug 22, 2017
Exceptional staff! Great quality of care administered by doctor and staff.
Aug 20, 2017
The Staff was great! I was treated very well.
Aug 20, 2017
I do not think you want a review from me. It would not be a good one.
Aug 19, 2017
I had an excellent experience with Bailey Eye Care. I called in the morning due to an eye issue and was told to come in immediately and I would be worked in. The service was fast and courteous.
Aug 13, 2017
Love Dr. Leoni and staff. Dr Leoni is very educated and knows what she is talking about. I trust her with all of my families eye health needs. From emergency help to a new pair of glasses! Won't go anywhere else.
Aug 12, 2017
Wait is to long in waiting room.
Aug 12, 2017
Good visit. It was my first time visiting and it was a little confusing at first but people were welcoming and eager to explain the things I didn't understand.
Aug 11, 2017
I had a wonderful experience at my eye appointment on Tuesday August 8th. This was my first visit and everyone was very helpful and friendly. I look forward to future visits to Bailey eye care.
Aug 10, 2017
5 stars impressed with the friendly staff, knowledgeable. If I ask a question it was answered. Wait time a little long but that didn't really bother me. When it was my turn the time spent with me explained it all. I really liked Dr. Campbell. Down to earth atmosphere.
Aug 3, 2017
Everyone was very professional, kind, and friendly.
Aug 2, 2017
Our son went in for his second annual visit and like the first service was exceptional. Making an appointment was extremely easy with no long wait before he was seen. His eye exam was performed quickly and professionally. He selected a pair of new glasses from their wide assortment of frame choices. We highly recommend Bailey Eye Care.
Aug 2, 2017
If you are in the market for a superior eye care provider Baily Eye Care can cover all your needs, they have very friendly and knowledgeable doctors and staff to serve you and your family.
Jul 26, 2017
They were absolutely fantastic with my daughter (2 yr old) and Dr. Campbell was amazing at explaining everything and answering every question.
Jul 26, 2017
Excellent service and staff thank you!!
Jul 26, 2017
Bailey Eye Care is amazing!!
Jul 22, 2017
By far the best overall experience I have ever had! Geri was the epitome of exemplary customer care and service!!! Geri herself deserves a 5 star rating. Efficient, professional, personable, and knowledgeable. As a healthcare professional I am very attentive to customer service, and Geri is by far the BEST I have ever encountered. I considered myself top notch in customer service until I met her. The receptionists were very friendly and helpful. The girls assisting me with finding a satisfactory pair of glasses were personable, and beyond helpful. Dr. Bailey himself was very friendly as well. I wish I could give Bailey Eye Care 10 stars.
Jul 20, 2017
I contacted the tech section, left a message, but no reply. The pharmacy at St. Marys doesn't handle the script I was given so it was forwarded to Rite Aid. The cost will be over 100.00 after insurance. Is there a cheaper medicine available thru RiteAid that will help my allergy?
Jul 20, 2017
Everyone was so very helpful and extremely polite.
Jul 20, 2017
Excellent service. Very glad I chose your facility.
Jul 17, 2017
Everyone is so friendly and wonderful. Very informative and eager to assist. Dr Campbell is absolutely wonderful. She is very knowledgeable patient and kind.
Jul 16, 2017
I've had many eye appointments in my life. Never have I had one with the sweetest people who do care about your eyes. They have the most modern testing and make sure you get the best treatment for a great price. My mom and I will definitely be sticking with this place. Thank you all again!
Jul 16, 2017
Was a great experience, Dr Campbell did a great job and andrea browning was amazing at fitting me with my glasses I'm just waiting on the finished product
Jul 14, 2017
I've never had any problem checking in, or checking out. The receptionists are very friendly and helpful. The technicians are knowledgeable and patient, and they are friendly as well. Dr. Bailey always tells me what he's doing and why, and make sure that I understand any special instructions.
Jul 14, 2017
Everyone in the Bailey Eye Care Office are so nice and so understanding, and if you don't understand something they will explain it until you do. The staff is wonderful, they are all very friendly and extremely nice. I am glad I have changed my eye care to Bailey Eye Care Office. It is a wonderful office so open and eager to help you and when you appointment time comes around the staff is exceptionally wonderful. Thank you guys for being the way you are.
Jul 13, 2017
Was pleasant experience. Staff was very nice. Will definitely go there again
Jul 5, 2017
EVERYONE was helpful and attentive and SOOOO NICE!! I didn't have to wait long at all for my appt,. which was so refreshig and considerate!
Jul 1, 2017
Great as alway. Always ready to to give complete attention to all your eye care needs.
Jun 22, 2017
Love your staff! Very friendly and hopeful. Explained everything as we went.
Jun 22, 2017
As always, I am treated like family. Never have I been to a doctor's office that I feel more appreciated. Keep up the good work!
Jun 19, 2017
As always, I was treated with professionalism and courtesy mixed with a pleasant degree of friendliness. Great staff at every stage of the visit!
Jun 14, 2017
Everyone at Bailey Eye Care was extremely professional and nice. I was seen very quickly and barely had any wait to see the doctor. Both the tech and the doctor explained everything very well. There was also someone there to explain the insurance and charges and also help pick out glasses which I found to be very helpful!
Jun 12, 2017
I like coming to Bailey Eye Care because Dr Leoni gets my prescription correct and I have been a tough fit for many years. However, you have to set aside two full hours for an eye exam there and the contact ordering is a complete disaster. When I reached out by telephone AND email for help from staff or management I received no return call or help.
Jun 9, 2017
The facility is emasculate and the front desk service was phenomenal. The technology speeds up the eye exam substantially, but the technical knowledge of the staff is questionable. It may have been how late my appointment was, but the staff took little time to understand my background much less make the interaction as efficient as the one on one.
Jun 9, 2017
Very nice and knowledgeable staff and a pleasant atmosphere to receive eye care.
Jun 9, 2017
Amazing........just amazing!!!!!
Jun 9, 2017
I was a new patient, and I was extremely pleased with everyone I encountered at Bailey Eye Care. From the person who first answered my phone call, to the receptionists who greeted me, to the doctor and staff who fitted me for contacts and glasses - everyone was friendly, helpful and accommodating. I would happily recommend this office to others, and I'll definitely be bringing my family back.
Jun 9, 2017
It felt like I was visiting a bunch of friends even though it was my first time ever visiting. Wonderful people that made me feel welcomed from the second I walked through the door to the moment I left. I feel like I'm wanted back and I can't wait to go back.
Jun 9, 2017
My appointment went great however since then I have left numerous messages for staff to call me back regarding my prescription and have not been called back.I even complained to the receptionist who simply transferred me to a voice mail.The Dr.there was great though!!!
Jun 9, 2017
I was quite impressed by the array of test equipment available and felt the eye exam was very thorough.
Jun 7, 2017
the cost of glasses even with insurance an the eye drops was called in an over 300.00 dollars after insurance..
Jun 4, 2017
I was very pleased with the thoroughness of my eye exam. Every one was very pleasant and helpful.
Jun 2, 2017
Feel like we had been patience here for years and this was our first visit! We will stay at Baileys and will be switching the whole family to your office!
Jun 2, 2017
Very Professional, explained everything they were doing and why
Jun 2, 2017
Excellent. Everyone was so kind and professional.
Jun 1, 2017
My "wait time" was longer than normal. Had a great Tech (Bri). The lady at the front desk who asked for my name, etc, could have been more friendly. She was very matter-of-fact.
May 27, 2017
I think it's a very good thing that you all have online for us
May 27, 2017
Bailey Eye Care is terrific. Courteous staff and excellent Doctor.
May 25, 2017
I have always been treated with respect and find this office to be one with highest regard for professionalism yet being treated warmly and friendly.
May 20, 2017
I am a new patient to Bailey Eye Care and was very pleased with my first visit! The entire staff was extremely friendly and Dr. Leoni was thorough and explained everything in detail to be sure I understood what she was seeing and recommending for my treatment. I am glad I chose this practice!
May 15, 2017
They did an awesome job checking my 18 month year old baby's eyes!
May 10, 2017
I never have to wait long after I arrive to be taken back and I am waited on right away once I have been taken back.
May 6, 2017
I unfortunately can not recall the name of the woman who took care of Kaitlin, but she was wonderful! Very professional, easy to talk to, and super sweet. I had to go into another room for our other child's exam, but I felt 100% comfortable leaving Kaitlin in her care. Kaitlin really liked her, too! She did an awesome job!
Apr 29, 2017
We just love Geri! She took care of Chloe this time and last time. Both experiences were great. Chloe wouldn't talk to her the first time because she is super shy, but this time she was able to say the letters to her. Geri made her feel comfortable and she definitely put smiles on all of our faces! Everyone else there was wonderful, too, it was just that Geri really stood out to us.
Apr 29, 2017
The staff at Bailey Eye Care are top notch. They really care about you and take the time to not only keep you informed, they make sure you understand everything they are doing for you.
Apr 27, 2017
The ladies that conducted the examination testing and assisted in choosing glasses were both very professional as well as personable.
Apr 19, 2017
Everything from the exam to the eye drops to the glasses went Perfect!!! We will always come back!
Apr 14, 2017
Great buisnes, will recommend it to others.
Apr 11, 2017
Dr. Campbell and the rest of the staff were very kind and answered all of the questions I had. The whole visit was fast and efficient. I was very pleased with the service I was provided.
Apr 5, 2017
Bailey Eye Care: professional, welcoming, personal.
Apr 3, 2017
I am both thankful and impressed with the quality of service I received at Bailey Eye Care - from the moment I arrived until I checked out at departure! The front office staff immediately greeted my family with a friendly smile, Dr. Campbell's assistant was very caring and efficient, while Dr. Campbell was exceptionally thorough in both her examination and explanation of her diagnosis via the state-of-the-art equipment. It is worth noting, my parents accompanied me to this appointment. As a result of our experience, both my parents intend to become patients at Bailey Eye Care. Overall, our trip to Huntington was well worth the drive and we would definitely refer Bailey Eye Care to friends and family!
Apr 2, 2017
1st time ever going to this place and I loved it, they took the time to explain everything they were doing and why!
Mar 31, 2017
Fantastic staff and service! I wouldn't go anywhere else.
Mar 23, 2017
As always, folks at Bailey Eye Care were courteous and helpful.
Mar 22, 2017
Five star rating from me!!!
Mar 19, 2017
Everyone was very sweet and professional very caring
Mar 16, 2017
I am big on customer service and this place has it together! From the ease of scheduling the first appointment to the actual appointment, everyone was courteous and friendly. They are knowledgeable with all services and products. I was in and out in in about 2 hours. For a new patient (glasses and contacts) I don't consider that too long. Dr. Campbell was excellent and explained everything in detail. She was personable and down to earth. I am a creature of habit as most are so it was a big step for me to switch providers. I would definitely recommend this office to anyone.
Mar 12, 2017
Awesome, I had no insurance but they really went above and beyond to help. The bill was manageable. Thank you
Mar 12, 2017
Great people great service great appointment,I will recommend anyone who ask's to go see Bailey Eye Care !
Mar 10, 2017
I always have a great experience at Baily Eye Care. The staff are friendly & helpful. It's the best eye exam I have ever had. I wouldn't go to any other eye doctor.
Mar 10, 2017
Great experience highly recommend
Mar 8, 2017
it was a great visit, everyone so friendly and helpful. Great o
Mar 6, 2017
Superb service and a wonderful atmosphere
Mar 5, 2017
As always, everyone from point of entrance to the technicians to Dr Leoni, and until you walk out the door, are top notch professionals, but down to earth and friendly. Could not ask for a better experience from a healthcare provider. Dr Leoni and staff are always very attentive to any concerns, questions or problems I may have. I would highly recommend Bailey Eye Care and specifically Dr. Leoni.
Feb 26, 2017
I actually had a wonderful time at my eye exam and that's not something I would have thought i would say. I felt like I was visiting friends the entire time. They make you feel welcome from the time you come in until the time you leave!
Feb 26, 2017
i think they give a good thourogh exam, very nice, i wish their prices on the frames were a bit lower.
Feb 26, 2017
Overall great experience and staff was great too!
Feb 24, 2017
It was the very first visit I had at this office. All of the staff was extremely nice and very helpful. I am so glad that I chose to give them a chance
Feb 21, 2017
Wonderful staff very helpful they were so nice to my daughter. Made the experience a delightful one.
Feb 19, 2017
I was very pleased with my first visit to Bailey Eye Care. Dr. Leoni and her staff provided a friendly atmosphere and excellent patient care. I brought my 18 month old daughter to this appointment with me, and the assistants were very helpful and playful with her during my exam. I will be sheduling eye exam appointments for both of my children very soon, because I was so happy with the way my daughter and I were both treated.
Feb 19, 2017
Bailey Eye Care is GREAT. The staff is so very friendly and knowledgable. I like all the new technology as well. And....the folks there are so friendly and explain each procedure. I highly recommend Bailey Eye Care. I especially love Dr. Leoni, Geri, Dr. Campbell, and I just can't remember the names of the others :( Haven't interacted with anyone I didn't like :) :)
Feb 18, 2017
First time going to Bailey Eye Care and I had an excellent experience with all the workers I enteracted with! Highly reconmended!
Feb 17, 2017
The dr and staff where great. Got me in to check pressure and nerves to make sure there was no swelling with my pseudotumor and even called my neurology dr to get me in sooner.
Feb 15, 2017
Dr. K. Campbell and her techs have went above and beyond helping to correct my eye issues. I bring my 4 year old granddaughter and they are awesome with her as well. She is precise and thorough when examining and the treatment she uses.
Feb 12, 2017
love the patience the technologist and Dr Bailey took in an effort to help me get 20/20 which is tough for me and my vision.
Feb 9, 2017
The appointment was very pleasant. Everyone was very nice and helpful and professional.
Feb 8, 2017
Quick, thorough service, little waiting was appreciated.
Feb 5, 2017
Great as always. Would recommend to anyone. Great people great service. Dr Leoni is wonderful.
Feb 3, 2017
I had such a great experience at Bailey Eye Care! The entire staff was friendly and very informative. I couldn't make my mind up on which frame to get so I came back the next day and all the girls up front were very helpful and put up with me trying on 100 different pair. I will always get my glasses from Bailey Eye Care, and I would recommend them over any eye care store in town. They have my business for life!
Feb 2, 2017
Dr Leoni is so thourough and explains things so clearly,staff is courteous and helpful.
Feb 2, 2017
LOVE THE DR'S AND STAFF AT THIS OFFICE. I WILL REFER FRIENDS AND FAMILY HERE
Jan 30, 2017
This was the first time I had ever been here and now i will go nowhere else. Staff was so nice and everything was explained in detail to me. Thanks for the great experience and I can't wait for my glasses to get here and try them out!!
Jan 30, 2017
Dr. Leoni and the office staff at Bailey Eye Care always go above and beyond what I expect. They take their time with me and answer all my questions. I cannot imagine a better experience with a healthcare provider.
Jan 29, 2017
Thanks for taking care of me!!!
Jan 25, 2017
Very friendly and a great place to get your vision checked.
Jan 22, 2017
Everybody was very nice & helpful! Highly recommend anybody that needs a new eye doctor to go here :)
Jan 21, 2017
Great appt. Everyone was so friendly & everything was explained to me. Will highly recommend.
Jan 21, 2017
Service great as always. From front desk toall people who were concerned about any and all aspects of complete eye care. Thanks for all your concerns.see you soon.
Jan 19, 2017
visit was quick and painless & staff was personable.
Jan 14, 2017
Great place to go...good people and great service.
Jan 13, 2017
Everyone at Bailey Eye Care are a one top proffessional, people and great you like family. You can got go any where else and get the care they give you..
Jan 12, 2017
By far the best optometrist office I have ever been to. The staff is always friendly and helpful and Dr. Leoni is very thorough with your exam. Patient care is awesome!
Jan 11, 2017
My exams with Bailey Eye Care are the most thorough eye exams I have ever had. The staff is very professional and courteous. I feel everything is well explained and I am totally informed about my eye health when I leave. I have referred patients in the past and will continue to refer to your practice.
Jan 8, 2017
In the tri-state area Dr. Bailey. Is one the most knowledgeable in his field of optometrists.
Jan 7, 2017
I found the office to be comfortable and inviting. I was very satisfied with our care and felt confident that the most up-to-date techniques, ideas and equipment were used by competent physicians. The office staff was knowledgable, friendly and efficient. It was an extremely convenient, thorough and overall positive experience from beginning to end.
Jan 7, 2017
Was very impressed with my first visit, I had a concern with my left eye, called them and they seen me that day. Very nice office, gorls at the desk very nice. All the staff i had contact with were great.
Jan 5, 2017
Everyone was friendly as soon as I entered the office. Assisted me right away. I was taken in exactly on my appt. time. Doctor was very informative about my situation. Felt relieved when I left that everything was explained to me . Everyone is always very friendly.
Jan 4, 2017
5 star treatment, was treated very professionally and with great care.
Jan 3, 2017
Dr Baily, perhaps one of the greatest blessing God gave me was vision. I trust my care to you and your staff because I watch the professionalism of your staff, their desire to go the extra mile to find any issues. Lastly I do not hear or see any animosity or petty gossip.
Jan 1, 2017
Care was wonderful. Very professional and nice. Very clean and up to date services.
Dec 31, 2016
Treatment was great. Everyone was very good at their job.
Dec 31, 2016
Dr. Campbell is AMAZING and beautiful!!
Dec 27, 2016
Dr. Campbell is very professional, but friendly, she explained my medicine, how to apply it, and all the different tests, what the normal eye pressure, and high eye pressure, and answered all the questions I had related to my care, I would recommend her, and Bailey Eye Care to my family and friends. All the staff are very friendly, and make you feel very comfortable during testing, and are very punctual, the quality of all services are excellent, Thanks to a great team.
Dec 21, 2016
Thanks for my eye exam loved seeing the ladies always friendly and helpful, missed your retirees but things change. I was helped by someone in the accounts area and it saved me money which is always great! Thanks again.
Dec 19, 2016
Everyone I spoke to and dealt with was amazing! I'm so glad I chose Bailey Eye Care!
Dec 14, 2016
I was recently a new patient here and happened to bring my son with me at the same time. He was also a new patient. The staff is very friendly and courteous and the amount of hard work is shown by their employees. We are very pleased to have started going to this practice for our eye care needs. I recommend them 100%!!
Dec 3, 2016
Bailey Eye Care is great. The staff is friendly and they make appointments for me and my son at the same time. I couldn't ask for a better place to take care of my eyes.
Nov 28, 2016
Quick, friendly service and pleasant environment.
Nov 15, 2016
Was referred by Dr Brock with Mountain State Oral and Maxillofacial Surgeons! Great people! Geri and Dr Campbell were amazing! Will never go anywhere else!
Nov 10, 2016
Such a great experience every time I go for my eye exams!
Nov 6, 2016
The staff at Bailey Eye Care are very friendly and helpful. I recomend them to everyone!
Nov 5, 2016
I had a 5 star rated experience. Very good in every respect.
Oct 31, 2016
Wonderful staff and very nice
Oct 28, 2016
I just had the first eye exam of my life at 52 yrs. old. I was a little anxious about it because I do have family history of some serious eye problems. The staff at Bailey's made me feel right at home from the very beginning. The exam was very thorough and I was happy to hear that all I really need are some glasses to help me read and work on the computer.
Oct 27, 2016
Professional attention that leads to satisfaction that everything has been done to correct sight.
Oct 27, 2016
Everything was going great. I felt comfortable not an inconvenience. Then it happened. My daughter and I (she was the patient) walked out of the exam room and a tech said to another tech that a different tech would be helping us find glasses. The girl with us looked confused and the girl who made that comment said the girl who was to help knew the situation. I then said " situation? We are a situation". We have insurance. I'm not in there trying to get free glasses! Everything has been pleasant. I'm totally confused as to why we would be a situation!! Oh wait my daughter has Down Syndrome. All I have to say is this better not have been the situation she was referring too. As I know that it was. I was livid. It took us 5 minutes to pick out our frames because we the situation already knew what we wanted. Just had to choose the color. I'm debating if this situation will ever be back. It's sad too because everything was good until someone spoke out of ignorance.
Oct 25, 2016
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I was very pleased that the waiting time was less than 5 minutes. That was great! Enjoyed my visit with the Dr. She was very informative and handled my visit in a very nice way. I enjoy going to the doctors there because they are all so very nice.
Oct 21, 2016
Very professional atmosphere! Everyone seemed happy to be working there. Seems to be a stress free environment.
Oct 20, 2016
all of staff were very pleasant and helpful, will retain doctor bailey as my eye doctor
Oct 20, 2016
Awesome experience! Everyone was extremely professional, knowledgeable and nice. Everything they were doing was explained either before or during the process and I have never had that kind of experience at offices before. Thank you!
Oct 19, 2016
I like the fact that I get reminders
Oct 19, 2016
Thank you for the care and service during my grandsons' recent visit.
Oct 17, 2016
Dr. Bailey has been my Dr. for over 20 years. He's an excellent Dr. and his entire staff are always pleasant.
Oct 14, 2016
Everyone was very helpful.
Oct 8, 2016
Everything went very well. Everyone was soo nice.
Sep 28, 2016
I would reccomend Bailey Eye Care to anyone who has a need for eyeglasses or eye surgery. Dr Leoni is an excellent doctor and all the help very kind snd good at their jobs.
Sep 26, 2016
Relocated recently and needed to find a VSP doctor. Bailey Eye Care is located close so I thought I'd try them, and boy, am I glad I did. Excellent care from everyone I met, the technician was very knowledgeable and considerate. The doctor was great as was the optician. I highly recommend Bailey Eye Care!
Sep 25, 2016
I think i got a good exam, i wasn't in the best mood you worked with me and got it done. Thanks
Sep 24, 2016
I think i got a good exam, i wasn't in the best mood you worked with me and got it done. Thanks
Sep 24, 2016
Such a very pleasant experience and a very professional staff who worked with me to meet all my needs. Dr Campbell was excellent and I would certainly recommend this establishment to others.
Sep 21, 2016
Great experience! Already made an appointment for my kids too. Very warm and inviting staff yet also very professional. Amazing frame selection! I've never been so happy with my glasses!
Sep 11, 2016
Bailey Eye Care is amazing!!
Sep 11, 2016
First time with baileys, loved it!
Sep 11, 2016
I had a wonderful experience with Bailey Eye Care, the exam was thorough and professionally done. The staff was friendly and curtious. I will return there for all my eyeglass needs.
Sep 10, 2016
I had a wonderful experience with Bailey Eye Care, the exam was thorough and professionally done. The staff was friendly and curtious. I will return there for all my eyeglass needs.
Sep 10, 2016
I am new in the area and had a situation with my left eye. I stopped by and Bailey Eye Care worked me in that day to get the problem taken care of. The staff was pleasant and professional. I will definitely be returning for my next eye exam!
Sep 9, 2016
Bailey Eye Care is a great place to have your eye exam. They are very welcoming and friendly. I have been trying to get fitted for contacts for over 4 years and have not been successful in finding a contact that will work for my eyes (other locations) and they were able to put me in new contact lenses that I cannot even tell are in. They are very knowledgeable and took their time with my exam.
Sep 7, 2016
Clean, comprehensive, friendly eye care.
Sep 2, 2016
Great environment options throughly explained easy to understand selectios
Aug 28, 2016
The best eye care I've ever received. Thank you Dr. Bailey and staff!!
Aug 27, 2016
I've been wearing glasses and/or contacts for 48 years. Dr. Leoni and the staff at Bailey Eye Care are the most thorough and helpful eye care professionals I have dealt with over the years.
Aug 25, 2016
Everyone at Bailey Eye Care is very friendly and courteous. They make you feel like you are their most important customer. I feel they offer the best, most up to date care in the tri-state area.
Aug 22, 2016
The online appointment reminder was a great help in reminding me of the appointment
Aug 21, 2016
Dr. Leoni and her staff were great with my 5 yr old with her eye exam. They made her feel comfortable. I appreciate that. Great pediatric eye doctor.
Aug 20, 2016
great service and great care
Aug 18, 2016
The staff actual told me what was going on and did it The way I could understand instead of just telling my mom and me have to ask her. The staff treated me like a person and not some kid that didn't know anything. And they answered all my questions and broke it down to where I could understand.
Aug 16, 2016
I did not have an appointment but I had something going on in my right eye and you gave me an appointment within the hour I called which I was very grateful because I was in pain !
Aug 11, 2016
Great service nice people in out fast over all great
Aug 11, 2016
The doctors and staff at Bailey's Eye Care are all so friendly. I called with an issue with my eye and was worked in that very morning.
Aug 11, 2016
The people at Bailey Eye Care were incredibly nice, and listened to all of my concerns. I highly recommend them.
Aug 10, 2016
Absolutely the best patient service. Customer-centric from the moment you walk in the door. I'm the fourth family member to be seen by Dr. Campbell. Appointment time is the appointment time. No wait. Great selection of frames. Excellent assistance finding a frame and being fitted for them.
Aug 7, 2016
Maggie- I think her name was- was very personable and friendly. She was also very attentive to all details. Front staff was welcoming, friendly and professional. Doctor took the time to carefully analyze any change in my prescription as well as double checking for accuracy
Aug 6, 2016
Andrienne (sp) is Thorough, pleasant, and a the best part of going to Bailey Eye care
Jul 30, 2016
Very friendly staff, While it was time for lunch and we still wasn't finished they was very patient and helped us!
Jul 30, 2016
Awesome team work! Awesome with helping me find the right glasses!
Jul 30, 2016
Very helpful and very friendly!!
Jul 30, 2016
Our son had his first eye exam (4 yrs old) this week. From scheduling his appointment through paying for service, the staff was very friendly and efficient. My son loved Dr. Campbell. She a fantastic job working with him throughout the exam. His only disappointment was not needing glasses. He found a pair of frames that he really, really wanted from their great selection.
Jul 27, 2016
Great people, friendly helpful staff
Jul 24, 2016
I had a great visit. Everyone was nice and friendly. Everything was explained to me very well every step of the way.
Jul 24, 2016
I have been coming to Dr. Bailey for 30 years! Always a warm, inviting atmosphere.
Jul 23, 2016
Everyone that my daughter and I encountered was helpful and kind. Dr. Leoni and the staff there went out of their way to answer questions and help me find the perfect contacts and glasses. They also handled my 2 year old with grace and patience, as she is easy distracted. I would definitely recommend this establishment to anyone looking for a new eye doctor.
Jul 21, 2016
Extremely friendly staff!!! Dr. Leoni was so nice and answered all of my questions throughly.
Jul 17, 2016
The staff is very friendly and very helpful. The doctors are awesome and they break things down so it's easy to understand. They take a real interest in giving you options to improving your life. The place is extremely clean. The only thing that I didn't like is the fact I waited so long to start going here. Will definitely recommend to everyone I know!
Jul 13, 2016
Fabulous! Would definitely recommend to family and friends.
Jul 11, 2016
Great Service!! I'm always treated very well! Always a good visit!
Jul 8, 2016
Very expensive even with insurance
Jul 8, 2016
great service, great results, great staff, great doc
Jul 7, 2016
Amazing first time visit , wonderful staff and a no wait time đ
Jul 3, 2016
Bailey was out for the day and still was very happy with my service. Cambell was great.
Jul 3, 2016
The whole office is competent and kind. Adrianne was especially intelligent and kind to me.
Jul 2, 2016
Not good!! Told a lady there that I didn't have vision problems but was interested in getting sunglasses she told me that it was no problem they can fix it and run it on my insurance . I was then told after I did the exam that they couldn't do that!! Then was charged $25.00 co pay when my co pay is supposed to be $10.00 the lady said that is what comes up when they run it against my insurance co. I called my insurance co. They apologized and said a lady there at Bailey eye care said it was another Eric Hanna with the same birthday!!! That had a different insurance !!Lol yeah right!!!!
Jul 2, 2016
I LOVE DR BAILEY HE REALLY KNOWS WHAT HE IS DOING I HAVE BEEN HIS PATIENT FOR MANY YEARS HIS STAFF IS GREAT AND ALWAYS VERY FRIENDLY.
Jun 22, 2016
Excellent place! Everyone is professional and courteous always there to help you in any way possible. Dr Bailey is great!
Jun 22, 2016
This office always makes me feel welcome.
Jun 22, 2016
Before going to Bailey's, I went to a different ophthalmologist for 13 years, and I was never happy/ Why? He was gruff, negative, and although I believe he knew how to help my retinapathy and maculer degeneration. However, his solution for my dry eye prognosis was to send me to a plastic surgeon to have my eyelids sewn up! My sister advised me to go to her eye doctor: Dr. Melissa Leoni. Dr. Leoni was so knowledgeable, kind, and had some options to help my dry eye problem. My eyes have improved with her care, and she is now one of my three eye doctors I see. She is friendly.patient, and most importantly, she listens! I also like one of her assistants, Jennifer, a kind and famiable tech aide. The tech aid that I had previously was a bit surly and bruxque. I would recommend Bailey's Eye Care, and especially, Dr. Leomi.
Jun 18, 2016
Before going to Bailey's, I went to a different ophthalmologist for 13 years, and I was never happy/ Why? He was gruff. negative, and although I believe he knew how to help my retinopathy and macular degeneration. his solution for my dry eye prognisis was to send me to a plastic surgeon to have my eyelids sewn up!
Jun 18, 2016
Before going to Bailey's, I went to a different ophthalmologist for 13 years, and I was never happy/ Why? He was gruff. negative, and although I believe he knew how to help my retinopathy and macular degeneration. his solution for my dry eye prognisis was to send me to a plastic surgeon to have my eyelids sewn up!
Jun 18, 2016
Great staff and doctors, always a pleasant experience!
Jun 13, 2016
Great experience, friendly staff. Jill went above expectations of customer service!
Jun 12, 2016
Customer service was absolutely awesome! From the second I walked in the door until leaving everyone was super nice and helpful. Thank you guy, I have told a few different people about you all since!
Jun 11, 2016
Everyone at Bailey Eye Care is professional and pleasant. I always feel welcomed and like I am getting the best deal possible for the quality of care I receive.
Jun 10, 2016
Loved the service at Bailey eye care
Jun 10, 2016
The staff at Bailey Eye Care is top notch. Everyone is friendly and concerned with your well being. I have been a patient for years. I have been other places and did not receive the level of care or expertise that I found at Bailey Eye Care.
Jun 9, 2016
Friendly staff and great service! I was able to get in the next day and didn't have to wait long at all to see the doctor. Glasses frames are a little pricey, but they usually are unless you buy them online.
Jun 4, 2016
Wonderful! Everything was great, loved the tech/aide and the doctor.
Jun 2, 2016
I barely got seated and was taken back by a very nice Technician who checked the eye pressure, etc. and explained everything she was doing extremely well. As soon as she was finished testing my eyes and updating my chart, Dr Bailey came in to check my eyes, etc. Very thorough exam which was completed very thoroughly and quickly.
May 29, 2016
profesional and organized
May 26, 2016
Friendly staff answered all of my questions and provided info for those I hadn't thought of. I feel confident in the level of care received.
May 25, 2016
The staff are very friendly and did a wonderful job with both of my daughters,
May 22, 2016
Awesome with my little girl!!!
May 20, 2016
Dr. Bailey has been my eye doctor for the last 20 years. I am very satisfied with him and his staff services. I highly recommend him as your eye doctor. Raye Kingery
May 18, 2016
Everyone was extremely friendly and explained things thoroughly.
May 14, 2016
I can't get into my records on-line. I had this same problem the last time I was in the office, called the office but was told they couldn't do anything about it.
May 12, 2016
Dr. Bailey still my eye doctor after 40 years đ¤
May 12, 2016
Quick, kind, and professional! The staff was great getting all my tests done in a timely manner and then assisting me in choosing glasses. Dr.Leoni is such a nice lady and was very involved throughout my appointment. The technology here is advanced beyond any eye doctor I had visited previously! They have accepted the insurance of my past two employers and and I will continue to go here!
May 12, 2016
I loved my visit to Baileys. They,are kind and friendly and great service.
May 11, 2016
Everyone was very nice and no wait time
May 11, 2016
Thank you for such prompt and professional attention. We appreciate the kindness we receive at your office. My entire family comes there and we will continue. Keep up the good work.
May 8, 2016
It was wonderful that you give me an appointment on the spur of the moment. Also you made time for my wife also. That was kind of you . Thanks so much James L.
May 4, 2016
I am always impressed with the professionalism and competence of the staff. Somebody is doing a really good job of hiring and maintaining all of the staff.
Apr 29, 2016
They were real professional throughout the entire visit.
Apr 28, 2016
Great, informed, helpful, nice staff!!
Apr 22, 2016
I give 5 stars for the friendly service and great experience with Dr. Leonia.
Apr 17, 2016
Your team went above and beyond with your customers.
Apr 16, 2016
Great visit!! Maggie and Dr.Bailey were great!!
Apr 14, 2016
I am very happy with Bailey care. Everyone made sure I was comfortable, Bri was very helpful and informative.
Apr 14, 2016
it would be nice if someone would help pick frames out, I was there alone so i didnt have anyone to help voice their opinion or suggest frames. other then that, great experience.
Apr 11, 2016
Everything was great. Amanda was very friendly and knowledgable in the pre-testing. Dr. Leoni is pleasant and thorough. I very much appreciate the fact that you accept my insurance provider now......hasn't always been that way. Thank you.
Apr 10, 2016
Friendly staff who explained everything very thoroughly, from procedures to diagnosis to billing. Prompt waiting time, clean facility, and best part - didn't try to upsell unneeded frames, etc. Wonderful experience!
Apr 9, 2016
Friendly staff. My appointment was handled quickly and efficiently.
Apr 8, 2016
Neither the technician nor the optometrist introduced themselves. It felt very hurried and I didn't feel they cared about me or my daughter. We were simply customer number XXXX to them. They were still very nice and friendly
Apr 7, 2016
So friendly and patient. Highly reccommend Dr. Leonni and staff.
Apr 6, 2016
Loved Dr. Campbell as well as the rest of the staff! Appreciate everything!
Apr 3, 2016
More variety of frames for teenag
Apr 3, 2016
I am so happy my son suggested I come there!!! Treated like I had been going there for years! Can't say enough about my visit... I definitely will send my family & friends:)
Apr 2, 2016
I can't think of anything I would change.
Mar 27, 2016
Iam pleased with all the staff and with Dr. Bailey.
Mar 27, 2016
I want to thank the office for giving me a discount on my bill as I have no insurance at this time. I want to thank Maggie, for being so patient and kind to my Dad, Charles Beaver. He has dementia and was having a hard time understanding what he was suppose to do. I appreciate her kindness to him!!
Mar 27, 2016
I am always greeted with a smile and hello when I come in. Heck, I'm even asked for a hot dog!! I recommend your office all the time.
Mar 26, 2016
While my insurance and financial options were explained, I wasn't told that I was able to leave with both contact and glasses prescriptions in hand WITHOUT purchase. I ended up leaving with a $400 bill and a man backed into my car in the parking lot. When I came in to explain the situation and ask advice about the parking lot fiasco, I was met with gaping stares, no advice, and no consolation. No one even gave me their name as witness to the hit and run, in spite of saying they saw it. The whole thing was really embarrassing and frustrated and I felt like was being judged and was just a bother. As a receptionist at a busy medical practice myself, I just can't get over how offputting my experience with the front staff was, even my invoice was entered incorrectly by a woman who had to be pulled from personal conversation by a superior to check me out after I stood and waited several minutes infront of her. I truly hate to leave negative reviews, but nearly a week later and I still am thinking about it. Dr. Leoni and the optical staff were wonderful, however, so o will always return back to Bailey Eye Care.
Mar 26, 2016
I couldn't be happier with the way the staff handled my daughter who has autism. They are very kind, and understand with her. She will always be a patient with Bailey eye care. Thank you all!
Mar 25, 2016
Wonderful appointment. Love the one stop and done!!
Mar 25, 2016
I'm going to copy and paste the same reply I put on Kaitlin's survey:
Mar 24, 2016
I came in to get an appointment because our other appointments at a different place was canceled unknown to us until we arrived. I explained this to the receptionist and how the other people said it was due to our insurance changing. The receptionist checked our insurance and said it had not changed and asked if we would like to be seen that day. Uh, yes! She was sweet and so helpful! Everyone was! This was beyond just good customer service! I don't know why I was taking them elsewhere because we came there before. Lesson learned! The girls are excited to come back for their glasses. Oh and for Kaitlin, the girl who helped her pick out her glasses was super sweet, too. Katie is in that funky in between stage of fitting in kids and adults. She picked out one she loved and the lady is going to help fit them on her. The poor girl who had to put eye drops and test Chloe... she was so sweet and understanding, too! The Dr was also! LOVE it there! You all are much appreciated!
Mar 24, 2016
Dr. Leone did an amazing job explaining her findings and made sure both Jake and I understood what she was saying. The staff was patient with questions, which was extremely helpful.
Mar 24, 2016
Each time I have been there I was told I would receive a follow up call about my contacts, but I have not. I called and left a message about my contacts but still have not heard anything. You all are awesome when I am there but there is no follow up afterward. I still need my contacts. Maybe in the future you all could ship contacts to the customers.
Mar 23, 2016
enjoyed my visit. thank you
Mar 23, 2016
Would have liked some more information on the no line bifocals. Have been unable to use them so far.
Mar 21, 2016
Great experience. Will definitely recommend your your practice to other people..
Mar 20, 2016
Always a pleasure to come for an appointment. Staff is always pleasant and friendly and treatment of eyes is very thourgh. Couldn't be more pleased!!! Thank you!
Mar 19, 2016
I pay close to $400 a year for optical insurance. Yet glasses lens, etc. cost $255. Is the insurance worth it? Why are the same frames cheaper elsewhere?
Mar 19, 2016
Everyone made me feel very welcome and comfortable. Dr Leoni was very thorough and pleasant. Was very pleased with overall experience.
Mar 17, 2016
Dr. Campbell has a great bedside manner and is exacting in her analysis. She is a true sweetheart.
Mar 17, 2016
Great experience as always. Recommending family and friends to switch to Bailey Eye Care. Thank you all!
Mar 16, 2016
There is nothing I would change. I always refer my friends and family to Dr.Bailey
Mar 12, 2016
Everyone is always very nice.
Mar 10, 2016
Best eye appointment ever. Everyone was so nice and helpful. Thank you all so much.
Mar 9, 2016
Dr. Leoni is a great doctor. I appreciate that she always takes time to explain everything to my dad and I. Thanks so much.
Mar 9, 2016
I was extremely impressed with every staff member I interacted with as well as the facility. If this office would except Blue Cross FEP Bluevision I would immdeiately make this the primary eyecare provider for my family of 5.
Mar 6, 2016
Always glad to be told my eyes are stable.
Mar 6, 2016
Doing a good job - keep it up.
Mar 4, 2016
Everyone was very friendly and took very good care of my needs.
Feb 28, 2016
I thought it was great! People were extremely nice and the service was excellent. I would definitely refer my friends and family.
Feb 28, 2016
great from the time I walked in to I walked out great people you should be proud of your people
Feb 27, 2016
Bigger selection of glass for men.
Feb 27, 2016
Was very pleased with ny visit
Feb 27, 2016
I really like the lady that takes me back. She is always so nice and kind.
Feb 21, 2016
The appointment was for my 9 year son.He said he loved it there. Much better experience than the other place we had to go to because of insurance.Glad insurance switched back just wish it paid more. Wasn't expecting to pay so much out of pocket.
Feb 21, 2016
Everyone was very friendly. I really enjoyed my visit.
Feb 20, 2016
Dr. Campbell & Amanda were very courteous, helpful & professional - they are both assets to the team! Also, I want to thank you for the great service I received several months ago from Dr. Leoni. I had a possible torn retina and called late on a Friday afternoon. She was able to work me in & was also courteous, professional & very thorough in assessing my problem. Dr. Bailey has been my eye doc for a while now, and he too, is always courteous, professional and helpful. Thanks to all - I have & will continue to recommend friends/family to your office.
Feb 19, 2016
Truly appreciate being "fitted in" as I didn't have an appointment.
Feb 18, 2016
Bailey's is a great place , everyone is so nice & helpful. They do very comprehensive tests to make sure everything is perfect. Thanks Bailey Eye Care !
Feb 18, 2016
Everyone was very nice and courteous. Very knowledge.
Feb 18, 2016
Your team does a great job and is very detailed during the eye exam. I will be back and refer other people to your office.
Feb 14, 2016
Maybe a tv in waiting area don't know that could be bad idea take a poll see if patients would like one or not
Feb 13, 2016
The workers and doctors at Bailey's was very friendly they responded quickly
Feb 12, 2016
I did get seated immedatiately, however, I waited a long time for the optometrist to see me. My appointment was at 4:15, and I left after 6 pm. From the completion of my preliminary exam to the visit from the doctor was 30-45 minutes. But that is nothing compared to the expense. EXPENSIVE! I didn't know that an exam and a pair of glasses would be $1,000. That seems absurd to me. I cancelled the order for the glasses because they were $800. I have not had a chance to check with other locations, but from my research on the internet, they should be $500-600. The exam, at $200, was expensive as well. They did give me $50 for a first time visitor after I said that it was so expensive. What a waste of time. I am very busy, and I don't want to shop around for glasses. However, because of their exhorbitant pricing, I feel that I have to. I do not see myself ever going back, and I would tell people to avoid Bailey Eye Care.
Feb 11, 2016
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Love bailey eye care and Dr leoni
Feb 10, 2016
I lost EVERYTHING to a house fire on 1/22, I had a certificate from the Red Cross for an economy exam, frame, and lenses. The whole staff was amazing, from the lady that got me in the next day, to the assistant, and the doctor that did a contact fitting for me for free! I'm trying to figure out how to pay for the contacts, I love them! may have to just wear the glasses for a while, but I will definitely be back! I sure didn't feel like a first time patient (that you probably are making very little money on) THANK YOU!
Feb 9, 2016
I had made an appointment for an eye exam for new glasses and that is it.When my eye exam began other tests were done I did not ask for and were not explained to me that they were not covered under my eye insurance but would be turned in to my health insurance. the only reason I chose Bailey was it was the closest eye doctor that was covered by VSP. i will not be going back. they are overpriced and do extra tests without asking your permission. when i have had eye exams before the other places have always asked me before doing anything extra and usually charged less than $100 total. the visit to Bailey was almost $300.
Feb 8, 2016
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