Bailey Cove Eye Care

Dr James Ferrell & Dr. Mary Beth Chenault

Star Star Star Star Star 1343 Reviews

<<

Reviews

StarStarStarStarStar A+++ We love Bailey Cove Eye Care the Dr’s and... —    (Patient since Fri Oct 28 00:00:00 MDT 2016)

A+++ We love Bailey Cove Eye Care the Dr’s and staff are amazing


StarStarStarStarStar Clean facility, professional & pleasant office ... —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

Clean facility, professional & pleasant office staff.


StarStarStarStarStar The Staff and doctors demonstrate a Commitment ... —    (Patient since Mon Jan 14 00:00:00 MST 2008)

The Staff and doctors demonstrate a Commitment to excellence is obviously throughout exam and office in general. They sincerely treat and respect you as a patient on every visit. You don’t get that most places these days. They don’t try to rush you and spend quality time with you.


StarStarStarStarStar Professional patient-focused service with a smi... —    (Patient since Mon May 19 00:00:00 MDT 2008)

Professional patient-focused service with a smile and gentle manner.


StarStarStarStarStar Very professional and friendly staff. —    (Patient since Tue Sep 27 00:00:00 MDT 2022)

Very professional and friendly staff.


StarStarStarStarStar Friendly , caring staff. Doctors are profession... —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Friendly , caring staff. Doctors are professional and exhude a genuine willingness to serve.


StarStarStarStarStar all kiind thourgh friendly —    (Patient since Tue May 07 00:00:00 MDT 2019)

all kiind thourgh friendly


StarStarStarStarStar Glasses readjusted. Fast and excellent service —    (Patient since Wed Jul 08 00:00:00 MDT 2009)

Glasses readjusted. Fast and excellent service


StarStarStarStarStar I have great trust in Dr. Ferrell and staff —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

Dr. Ferrell is very thorough and knowledgeable. He and the entire staff are friendly, professional, very helpful and accommodating.


StarStarStarStarStar Great Eyecare  —    (Patient since Fri Apr 11 00:00:00 MDT 2008)

Dr. Ferrell and his staff are pleasant, knowledgeable and treat you with respect for eyecare needs. Would not even consider going elsewhere!


StarStarStarStarStar Grateful —    (Patient since Thu Nov 08 00:00:00 MST 2012)

I've been patient of Dr. Ferrell's for several years and have always experienced friendly, professional service from him and his staff.


StarStarStarStarStar Doctor goes over results with patients —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Doctor goes over results with patients


StarStarStarStarStar Excellent staff.  —    (Patient since Thu Apr 06 00:00:00 MDT 2023)

Excellent staff. Everybody puts you at ease and is very patient. Going back and forth - is this better or that - I don't know - can we do it again etc.


StarStarStarStarStar You are great, friendly and just all together s... —    (Patient since Wed Jan 26 00:00:00 MST 2022)

You are great, friendly and just all together special.


StarStarStarStarStar Dr. Ferrell is thorough and takes care with his... —    (Patient since Thu Sep 13 00:00:00 MDT 2007)

Dr. Ferrell is thorough and takes care with his patients.


StarStarStarStarStar Very friendly and helpful! —    (Patient since Tue Oct 12 00:00:00 MDT 2021)

Very friendly and helpful!


StarStarStarStarStar Wonderful staff. Always take care of needs quic... —    (Patient since Thu Jun 19 00:00:00 MDT 2008)

Wonderful staff. Always take care of needs quickly.


StarStarStarStarStar Eye infection was worked in for quick treatment —    (Patient since Fri Jul 25 00:00:00 MDT 2014)

I had quickly developed an eye infection and needed treatment. Bailey Cove Eye Care worked me in to see Dr. Ferrell who was able to treat me and get me on an antibiotic eye treatment. The situation improved later the next day and continued to improve over the weekend.


StarStarStarStarStar Everyone is very polite and friendly. I was see... —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Everyone is very polite and friendly. I was seen on time. Dr. Mary Beth asked if I had any question about my appointment. She answered my question and explained things clearly.


StarStarStarStarStar Great experience and usual.  —    (Patient since Fri May 09 00:00:00 MDT 2008)

Great experience and usual.


StarStarStarStarStar They’re the best —    (Patient since Mon Mar 10 00:00:00 MDT 2014)

We’ve been using Bailey Cove Eye Care for a long time. They’re always thorough, friendly, and professional. What more could you ask for?


StarStarStarStarStar All Good —    (Patient since Tue Jan 17 00:00:00 MST 2017)

Always a good experience there.


StarStarStarStarStar Absolutely the best eye care. Staff and doctors... —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Absolutely the best eye care. Staff and doctors are #1


StarStarStarStarStar I have always held Dr Ferrell in high regard —    (Patient since Wed Feb 20 00:00:00 MST 2008)

I have always held Dr Ferrell in high regard


StarStarStarStarStar  —    (Patient since Wed Dec 08 00:00:00 MST 2010)

Staff and Dr Ferrell are always very kind and take time to discuss and answer questions.


StarStarStarStarStar Very efficient and professional staff.  —    (Patient since Mon Mar 20 00:00:00 MDT 2023)

Very efficient and professional staff.


StarStarStarStarStar Very informative. Good bedside manner. Caring. —    (Patient since Fri Jul 02 00:00:00 MDT 2010)

Very informative. Good bedside manner. Caring.


StarStarStarStarStar This office is clean and very welcoming. The st... —    (Patient since Tue Mar 19 00:00:00 MDT 2024)

This office is clean and very welcoming. The staff was kind and attentive. I did not have to wait long in the lobby. The exam process moved along quickly. And the person helping me pick out my glasses was so helpful and understanding. I told her I really wanted to stay within my insurance allowance and she helped me find just the right pair that was fully covered without trying to upsell me or shame me in anyway. Overall it was a very positive experience.


StarStarStarStarStar Dr James Farrell gave prompt, useful advice, ra... —    (Patient since Thu Dec 05 00:00:00 MST 2019)

Dr James Farrell gave prompt, useful advice, rather than waste any time with further exam of what had outward appearances of a possible stroke or T.I.A. He sent me directly to E.R., therefore. The ER took 7 hours, but did confirm it was neither (at length assessed by CT Scan & MRI, to confirm ER MD's reading as "Bell's Palsy." (This is easily confused with other diagnoses.) Dr Farrell's promptness made certain that treatment might be sped along elsewhere, far beyond the capabilities of the Clinic.


StarStarStarStarStar What a well organized office. Friendly and eff... —    (Patient since Fri Mar 15 00:00:00 MDT 2024)

What a well organized office. Friendly and efficient. Dr Ferrell was the best eye doctor I’ve ever had examine my eyes!


StarStarStarStarStar Bailey Cove Eye Care is Pretty Awesome! —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

Exceptional, personal and professional. Couldn't be more satisfied.


StarStarStarNo StarNo Star Wait times are still a little long..especially ... —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

Wait times are still a little long..especially for appointments...


StarStarStarStarStar Very caring staff and Dr. Chantal is the best. ... —    (Patient since Wed Nov 16 00:00:00 MST 2022)

Very caring staff and Dr. Chantal is the best. She explains everything about you diagnosis and is very through.


StarStarStarStarStar Sheila Eisenzimmer  —    (Patient since Thu Dec 30 00:00:00 MST 2010)

Your office staff is great. Very efficient, friendly, & accomodating. Once you get called back to treatment rooms, everyone knows their job and does it well. I've been there for years. Moved to Madison but still drive back there for any needs.


StarStarStarStarStar Excellect eye care. —    (Patient since Tue Oct 26 00:00:00 MDT 2021)

I went in to see Dr Ferrell for a retina issue. He fit me in immediately and got me into a specialist the next day. Dr Ferrell is awesome. He does a thorough job and is friendly too. The staff are great. Professional, nice and friendly. They will make sure you are taken care of. And this place always seem to run on schedule so no waiting around. 100% recommend Bailey Cove Eye Care.


StarStarStarStarStar  —    (Patient since Tue May 07 00:00:00 MDT 2019)

great service friendly answer question


StarStarStarStarStar Great staff. Very fr.. they keep that office c... —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Great staff. Very friendly people .. they keep that office clean..


StarStarStarStarStar Very friendly staff, very through. —    (Patient since Thu May 08 00:00:00 MDT 2008)

Very friendly staff, very through.


StarStarStarNo StarNo Star It took the technician 12 puffs with three diff... —    (Patient since Tue Sep 04 00:00:00 MDT 2007)

It took the technician 12 puffs with three different air puff tonometers to measure the pressure in my just repaired eye and 4 in my non-surgery eye. The price of $500 plus dollars for a 15 minute follow up is ridiculous.


StarStarStarStarNo Star Over 30min wait time for an adjustment. Had appt! —    (Patient since Tue Aug 31 00:00:00 MDT 2021)

I had a very long wait time for an eyeglasses adjustment, especially since I had called ahead for an appointment. The staff was very courteous and apologetic, and the technician spent a lot of time with me, but I would not choose again to wait over 30 minutes.


StarStarStarStarStar  —    (Patient since Mon Sep 10 00:00:00 MDT 2007)

Everyone is friendly and helpful. Always has time to answer questions and never makes you feel rushed.


StarStarStarStarStar Dr. Ferrell is very thorough and also explains ... —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Dr. Ferrell is very thorough and also explains everything clearly, he is also very personable.


StarStarStarStarStar staff is good, you don't have to wait long,Dr. ... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

staff is good, you don't have to wait long,Dr. Ferrell is excellent 💯


StarStarStarStarStar  —    (Patient since Mon Aug 20 00:00:00 MDT 2007)

Dr.Ferrell and his staff give me a very thorough eye exam. They are very knowledgeable and use the most up to date equipment. They are very concerned with your eyes health and well being. They take time with you when choosing new frames to make sure you will like your eye wear.


StarStarStarStarStar So sorry Kathi is gone. Worked with her for yea... —    (Patient since Tue Aug 18 00:00:00 MDT 2009)

So sorry Kathi is gone. Worked with her for years. BUT Elizabeth did a wonderful job when I visited for an adjustment. She even put the number on my record for sunglasses I want next time I come in.


StarStarStarStarStar  —    (Patient since Wed Dec 02 00:00:00 MST 2020)

The staff is very friendly and efficient. Dr Chenault is kind and very thorough in her eye examinations.


StarStarStarStarStar Staff is friendly and professional, and my visi... —    (Patient since Wed Feb 09 00:00:00 MST 2022)

Staff is friendly and professional, and my visits are usually over with quickly.


StarStarStarStarStar Great Office.  —    (Patient since Fri Feb 08 00:00:00 MST 2019)

The best eye care office I’ve ever used.


StarStarStarStarStar Dr Chenault was so wonderful and kind! I will w... —    (Patient since Thu Apr 26 00:00:00 MDT 2012)

Dr Chenault was so wonderful and kind! I will work with her every single time going forward.


StarStarStarStarStar Friendly, professional staff. Very accommodatin... —    (Patient since Thu Nov 20 00:00:00 MST 2008)

Friendly, professional staff. Very accommodating and helpful.


StarStarStarStarStar Everyone is so very friendly, ready to answer q... —    (Patient since Wed Feb 21 00:00:00 MST 2024)

Everyone is so very friendly, ready to answer questions and concerns, and cares about providing care for your vision.


StarStarStarStarStar Everyone was extremely nice! All my questions w... —    (Patient since Mon Feb 26 00:00:00 MST 2024)

Everyone was extremely nice! All my questions were answered with a smile and professionalism!


StarStarStarStarStar  —    (Patient since Tue Feb 21 00:00:00 MST 2023)

Everyone at Baylee Cove is professional and nice and it’s a great atmosphere to go and have your eyes checked


StarStarStarStarStar Great service! Very friendly and helpful staff!... —    (Patient since Tue Sep 27 00:00:00 MDT 2022)

Great service! Very friendly and helpful staff! The nurse/assistant was very helpful and accommodating for kids!


StarStarStarStarStar Thorough exam and detailed information given a... —    (Patient since Wed Oct 30 00:00:00 MDT 2019)

Thorough exam and detailed information given about my eyes health.


StarStarStarStarStar I went in to check on a floater, but….. —    (Patient since Wed Jul 10 00:00:00 MDT 2019)

I went in to check on a floater. After much examination of my eye, Dr.Chenault discovered a tear in my retina that was hidden by the floater that wasn’t visible until she had me perform multiple specific movements with my eye. Dr. Chenault sent me immediately to a retina specialist who performed laser surgery to repair the tear.


StarStarStarStarStar Very welcoming and building is very comfortable... —    (Patient since Fri Jan 27 00:00:00 MST 2023)

Very welcoming and building is very comfortable with very efficient doctor and staff.


StarStarStarStarStar Very friendly and professional! —    (Patient since Tue Oct 12 00:00:00 MDT 2021)

Very friendly and professional!


StarStarStarStarStar Always treated me very nice. Dr. Ferrell is awe... —    (Patient since Tue Jan 24 00:00:00 MST 2023)

Always treated me very nice. Dr. Ferrell is awesome!


StarStarStarStarStar great place. Very clean office,personal was sim... —    (Patient since Wed Feb 07 00:00:00 MST 2024)

great place. Very clean office, personal was simply amazing. No waiting at all will be back


StarStarStarStarStar The staff and doctors are amazing! I always fee... —    (Patient since Thu Jan 31 00:00:00 MST 2013)

The staff and doctors are amazing! I always feel taken care of.


StarStarStarStarStar Service was excellent and the Staff was courteo... —    (Patient since Tue May 01 00:00:00 MDT 2018)

Service was excellent and the Staff was courteous and very helpful. I am always satisfied with Dr.Ferrell and his staff.


StarStarStarStarStar I have been a patient of Dr. Ferrell for many y... —    (Patient since Tue May 20 00:00:00 MDT 2008)

I have been a patient of Dr. Ferrell for many years - a decade or two. Everyone is pleasant, helpful & professional. Highly recommend!


StarStarStarStarStar  —    (Patient since Wed Dec 02 00:00:00 MST 2015)

Very professional on time


StarStarStarStarStar The office staff are friendly and helpful. —    (Patient since Fri Feb 14 00:00:00 MST 2014)

The office staff are friendly and helpful. The doctor was kind and answered all my questions.


StarStarStarStarStar Friendly, courteous, and capable staff. —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

Friendly, courteous, and capable staff.


StarStarStarStarStar Dr Ferrell and Dr Chenault are both professiona... —    (Patient since Thu Sep 16 00:00:00 MDT 2010)

Dr Ferrell and Dr Chenault are both professional, knowledgeable, patient and kind. Staff are welcoming and the technicians are pleasant and thorough in a comfortable manner.


StarStarStarStarStar Everyone is courteous and professional. Dr. Fer... —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

Everyone is courteous and professional. Dr. Ferrell is very thorough and informative.


StarStarStarStarStar Great office —    (Patient since Tue Feb 23 00:00:00 MST 2016)

The doctors and staff are always cheerful and helpful. My visits are always personalized, and I never feel uncomfortable. I always leave with a smile.


StarStarStarStarStar Great people who really care about their client... —    (Patient since Mon May 19 00:00:00 MDT 2008)

Great people who really care about their clients.


StarStarStarStarStar I have been a client for 7 plus yesrsThe entir... —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

I have been a client for 7 plus yesrs The entire staff are knowledgeable professionals I am very satisfied and happy


StarStarStarNo StarNo Star Wait times have become very long (1+ hours) the... —    (Patient since Wed Jan 03 00:00:00 MST 2018)

Wait times have become very long (1+ hours) the last few times that I have had appointments for both my wife and I.


StarStarStarStarStar Brilliant and friendly staff —    (Patient since Wed Mar 09 00:00:00 MST 2022)

Brilliant and friendly staff


StarStarStarStarStar I do recommend Bailey Cove Eye Care to my frien... —    (Patient since Mon Feb 25 00:00:00 MST 2013)

I do recommend Bailey Cove Eye Care to my friends because I think Dr. Ferrell is the best optometrist in town and I have always liked the kind ladies on his staff too!


StarStarStarStarStar The absolute best! —    (Patient since Fri Jan 18 00:00:00 MST 2019)

Second to none! Bailey Cove Eye Care can't be beat. Great staff. Great office environment. Great Doctors. What more needs to be said?


StarStarStarStarStar Great Efficiency —    (Patient since Mon Aug 09 00:00:00 MDT 2021)

Very efficient. Called back within 5 minutes of arrival and was with Doctor within 10 minutes. Done with entire appointment within 20 minutes.


StarStarStarStarStar Excellent service provider! —    (Patient since Fri Jan 11 00:00:00 MST 2019)

The staff is welcoming and friendly, the doctors are A+ in listening and discussing exam results, my contact fitting and eyeglass selection experiences were first class.


StarStarStarStarStar Great Staff and Doctor —    (Patient since Tue Sep 10 00:00:00 MDT 2019)

The staff and Dr. Chenault were very nice and helpful. Carley made the visit super relaxed and easy for my small child.


StarStarStarStarStar Friendly staff and care the doctor provided.  —    (Patient since Mon Oct 23 00:00:00 MDT 2017)

Friendly staff and care the doctor provided.


StarStarStarStarStar Friendly / knowledgeable staff. Very profession... —    (Patient since Tue Jan 09 00:00:00 MST 2018)

Friendly / knowledgeable staff. Very professional. Highly recommend


StarStarStarStarStar I’ve been seeing Dr Ferrell and Dr Chenault for... —    (Patient since Fri Apr 22 00:00:00 MDT 2016)

I’ve been seeing Dr Ferrell and Dr Chenault for many years. Both are knowledgeable, kind and truly care about their patients.


StarStarStarStarStar Service  —    (Patient since Thu Feb 20 00:00:00 MST 2014)

Awesome service! Very personal and caring.


StarStarStarStarStar Really friendly staff.  —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Really friendly staff. Convenient location and clean, pleasant atmosphere.


StarStarStarStarStar Trustworthy people. Always caring and doing a ... —    (Patient since Mon Sep 08 00:00:00 MDT 2008)

Trustworthy people. Always caring and doing a good job.


StarStarStarStarStar Doctor and staff are excellent and polite.  —    (Patient since Wed Sep 22 00:00:00 MDT 2021)

Doctor and staff are excellent and polite.


StarStarStarStarStar Bailey Cove Eye Care Associate —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

The associate that assisted me was terrific.She was friendly, courteous and most competent .


StarStarStarStarStar On time appointment, no waiting. Professional, ... —    (Patient since Tue May 21 00:00:00 MDT 2019)

On time appointment, no waiting. Professional, friendly, and efficient.


StarStarStarStarStar They were extremely nice to work me into Dr Che... —    (Patient since Wed Aug 29 00:00:00 MDT 2007)

They were extremely nice to work me into Dr Chenoult’s busy schedule. I had an eye infection that needed special medication that day.


StarStarStarStarStar We have been patients here 16 yrs. They a frien... —    (Patient since Wed Aug 27 00:00:00 MDT 2008)

We have been patients here 16 yrs. They a friendly, helpful and thorough.


StarStarStarStarStar Very professional and helpful when I had to res... —    (Patient since Mon May 10 00:00:00 MDT 2010)

Very professional and helpful when I had to reschedule my appointment. Everyone, especially Dr. Ferrell, took time to listen to my concerns, explain testing and results. Excellent recommendations for eyecare, supplements and appropriate diet.


StarStarStarStarStar Very professional, considerate and overall frie... —    (Patient since Wed Sep 29 00:00:00 MDT 2021)

Very professional, considerate and overall friendly staff. I look forward to my appointments. Monica’s evaluation was very precise and she should consider serving somewhere in the medical field working close to people. She has overwhelmingly kind, warm deneanor and really cares.


StarStarStarStarStar Quality experience —    (Patient since Mon Jul 23 00:00:00 MDT 2007)

Always professional expertise and analyses of my eye needs with courteous and personable attention which makes the medical appointment so much more enjoyable. Quality above and beyond!


StarStarStarStarStar very professional, this was a nonscheduled visi... —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

very professional, this was a nonscheduled visit but I was worked into the schedule very quickly.


StarStarStarStarStar Overall excellent and accommodating service. ... —    (Patient since Thu Dec 29 00:00:00 MST 2022)

Overall excellent and accommodating service.


StarStarStarStarStar Very professional and friendly  —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Very professional and friendly


StarStarStarStarStar Emergency Appointment —    (Patient since Wed Dec 20 00:00:00 MST 2023)

I had a metal shard stuck in the iris of my eye and it was embedded. They made immediate availability for me in the morning, same day I called. I would recommend the nurses and Dr. Mary Beth Chenault to anyone with eye issues. She had all the tools to get it out and got it out without issues, maybe took her 10 minutes total. My eye healed up perfectly, great visit.


StarStarStarStarStar Friendly people, professional and clean environ... —    (Patient since Thu Nov 18 00:00:00 MST 2010)

Friendly people, professional and clean environment


StarStarStarStarStar Dr. Farrell and his staff are friendly, knowled... —    (Patient since Mon Dec 20 00:00:00 MST 2021)

Dr. Farrell and his staff are friendly, knowledgeable, and professional. They went over and beyond to accommodate my vision needs. ☺️


StarStarStarStarStar CONVEYS AN IMPRESSION WHICH REFLECTS FAVORABLY ... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

CONVEYS AN IMPRESSION WHICH REFLECTS FAVORABLY UPON THE PUBLIC RELATIONS OF ORGANIZTION (BAILEY COVE EYE CARE !


StarStarStarStarStar Staff are friendly. Acknowledge your presence e... —    (Patient since Thu Jul 20 00:00:00 MDT 2017)

Staff are friendly. Acknowledge your presence even though they may be busy. They seem to work well together by helping when another is busy.


StarStarStarStarStar Everyone was courteous and kind . Answered my q... —    (Patient since Thu Jan 26 00:00:00 MST 2017)

Everyone was courteous and kind . Answered my questions and was very skilled in there professionalism.


StarStarStarStarStar The best eye care in Huntsville...friendly and cou —    (Patient since Mon Dec 11 00:00:00 MST 2017)

Friendly staff that I trust to provide straight information related to my eye condition and care. Although they are much further than other eye care centers, these are the people I trust the most. Respectful of your time, and do not leave you waiting for hours to be seen.


StarStarStarStarStar As always, the staff and Dr. Ferrell were very ... —    (Patient since Tue Jun 14 00:00:00 MDT 2011)

As always, the staff and Dr. Ferrell were very friendly, efficient, and competent. Thank you


StarStarStarStarStar My left eye felt like something was in there —    (Patient since Wed Nov 16 00:00:00 MST 2016)

I woke up at 3 in the morning feeling like something was in my left eye . I used some Sustane PF but it was painful. I called and got seen that morning by Dr.Chenault. she said it was corneal abrasion and gave me an antibiotic eye ointment and anti inflammatory drop which cleared it up


StarStarStarStarNo Star Expensive  —    (Patient since Wed Mar 20 00:00:00 MDT 2019)

My rating is due to the fact I spend a small fortune on glasses and I still have problems seeing the computer clearly. I am not sure I like progressive lenses. I get neck aches from have to tilt my head up and down to see my monitor clearly. I use the computer at least 8 hours per day.


StarStarStarStarStar Welcoming, competent and efficient. Never expe... —    (Patient since Mon Dec 12 00:00:00 MST 2022)

Welcoming, competent and efficient. Never experienced a long wait for scheduled appointments. Everyone seems very nice and are courteous.


StarStarStarStarStar Great experience with everyone nice and friendl... —    (Patient since Tue Oct 15 00:00:00 MDT 2019)

Great experience with everyone nice and friendly.


StarStarStarStarStar Great service —    (Patient since Wed Nov 11 00:00:00 MST 2020)

I am very happy with Bailey Cove Eye Care and I really trust my doctor there.


StarStarStarStarStar You wouldn't find a better eye clinic. The sta... —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

You wouldn't find a better eye clinic. The staff is great, and the Doctor takes very good care of me and my family.


StarStarStarStarStar The staff was friendly and the efficient. —    (Patient since Wed Sep 12 00:00:00 MDT 2007)

The staff was friendly and the efficient.


StarStarStarNo StarNo Star  —    (Patient since Fri Dec 08 00:00:00 MST 2023)

The woman in the glasses selection area was friendly, but extremely pushy. I was fairly certain I knew which ones I wanted but she kept thrusting new ones at me. I would have spent less time in there if she'd let me browse on my own. The doctor also felt a bit rushed, though efficient. But other than those two issues, I enjoyed the experience. The office is beautiful and everyone was extremely friendly.


StarStarStarStarStar Everyone was friendly and helpful.  —    (Patient since Wed Dec 06 00:00:00 MST 2023)

Everyone was friendly and helpful.


StarStarStarStarStar Nice to know that your office gets you on the s... —    (Patient since Tue Feb 21 00:00:00 MST 2017)

Nice to know that your office gets you on the same day you call concerning a possible emergency and they don’t tell you to go to the ER. Everyone was pleasant and quick even though I was a work in. Thanks you guys!!


StarStarStarStarStar AMAZING!!! —    (Patient since Mon Apr 01 00:00:00 MDT 2013)

I’ve been a patient here for many years and I can tell you you’ll never find another physician better than Dr. Ferrell and his team. Everyone here is super nice, very accommodating and ALWAYS willing to help in any way they can!!


StarStarStarStarStar Pleasant staff, waiting time was not long, Dr. ... —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

Pleasant staff, waiting time was not long, Dr. Ferrell is a really proficient eye doctor.


StarStarStarStarStar Always professional, courteous, patient and pro... —    (Patient since Tue Dec 16 00:00:00 MST 2014)

Always professional, courteous, patient and pro-active.


StarStarStarStarStar Staff are friendly and I haven't had to wait lo... —    (Patient since Thu Sep 23 00:00:00 MDT 2021)

Staff are friendly and I haven't had to wait long


StarStarStarStarStar Friendly staff. Only complaint I have is office... —    (Patient since Tue Oct 26 00:00:00 MDT 2021)

Friendly staff. Only complaint I have is office temperature is always very warm.


StarStarStarStarStar Bailey Cove Eye Center experience —    (Patient since Wed Jul 19 00:00:00 MDT 2023)

Every contact with the people at Bailey Cove Eye Center is professional while being very friendly.


StarStarStarStarStar Amazing service, staff is very friendly.  —    (Patient since Tue Aug 13 00:00:00 MDT 2019)

Amazing service, staff is very friendly.


StarStarStarStarStar The way each and everyone of your staff was bey... —    (Patient since Thu Nov 16 00:00:00 MST 2023)

The way each and everyone of your staff was beyond amazing! Thank you all for taking care of my eyes for me! Y'all are the best! Thanks Doc!


StarStarStarStarStar Dr. Ferrell and his staff answers all questions... —    (Patient since Mon Oct 17 00:00:00 MDT 2011)

Dr. Ferrell and his staff answers all questions that I had and was very supportive.


StarStarStarStarStar Great service and staff.  —    (Patient since Mon Jun 23 00:00:00 MDT 2008)

Great service and staff.


StarStarStarStarStar Always Friendly Helpful Staff Clean Office and... —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Always Friendly Helpful Staff Clean Office and Examine Rooms


StarStarStarStarStar Everyone at this office is so sweet and thought... —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

Everyone at this office is so sweet and thoughtful and considerate. They all make you feel that you are a part of their family and you can’t beat Dr Farrell because he is terrific at taking care of each of his patients


StarStarStarStarStar Fabulous Choice for Eye Care! —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Our family loves Bailey Choice Eye Care!


StarStarStarStarStar Dr Ferrell was very personable and professional... —    (Patient since Fri Nov 10 00:00:00 MST 2023)

Dr Ferrell was very personable and professional. He took more time examining and explaining my condition than any other optometrist has ever done and I’ve worn glasses since age 3, for 62 years total.


StarStarStarStarStar Dr Ferrel and his Team are phenomenal!!  —    (Patient since Mon Feb 07 00:00:00 MST 2011)

Dr Ferrel and his Team are phenomenal!!


StarStarStarStarStar Friendly, efficient, effective! —    (Patient since Tue Nov 27 00:00:00 MST 2007)

Friendly, efficient, effective!


StarStarStarStarStar They always take care of any concerns I have, a... —    (Patient since Tue Feb 08 00:00:00 MST 2011)

They always take care of any concerns I have, are very efficient and on time!


StarStarStarStarStar Courteous, competent, service. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

Courteous, competent, service.


StarStarStarStarNo Star The staff is very attentive and professional  —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

The staff is professional


StarStarStarStarStar The staff and Dr. Chenault are very efficient a... —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

The staff and Dr. Chenault are very efficient and courteous. Dr. Chenault takes the time to explain my condition


StarStarStarStarStar Dr Farrell is very knowledgeable & thorough. Hi... —    (Patient since Tue Jul 08 00:00:00 MDT 2008)

Dr Farrell is very knowledgeable & thorough. His staff is very helpful & knowledgeable also


StarStarStarStarStar  —    (Patient since Mon Nov 06 00:00:00 MST 2023)

The office was very neat and clean. The staff was very friendly and efficient.


StarStarStarStarStar A great selection of frames but the real stars ... —    (Patient since Mon Nov 06 00:00:00 MST 2023)

A great selection of frames but the real stars are the ladies on the floor. So helpful and patient. Picking the perfect frame is important and they do not rush you. I’ll definitely go back.


StarStarStarStarStar Eyewear purchase —    (Patient since Fri Nov 03 00:00:00 MDT 2023)

This was my first time using your optical service. Caren provided excellent customer service. She assisted in selecting glasses that fit my face and nose bridge perfectly along with good stem length. I ordered progressives with the 'better' Varilux lenses. When I received my glasses I could see out of them perfectly - no need to return for incorrect lenses. Caren took the time to adjust the glasses stems slightly a couple times so they would fit on my nose and ears better. I typically buy glasses every fall so I will definitely be returning. -Linda


StarStarStarStarStar Highly Recommend —    (Patient since Tue Apr 06 00:00:00 MDT 2010)

My family and I have been patients for years and always experience friendly, helpful staff. The doctors are knowledgeable and take their time in my appointment.


StarStarStarStarStar Thorough exam, no long wait times, good with in... —    (Patient since Thu Aug 09 00:00:00 MDT 2007)

Thorough exam, no long wait times, good with insurance and options. Great dr and staff!


StarStarStarStarStar Elizabeth was WONDERFUL! She was very knowledg... —    (Patient since Wed May 09 00:00:00 MDT 2012)

Elizabeth was WONDERFUL! She was very knowledgeable, helpful, and a delight to work with. I would recommend her to anyone needing optical help.


StarStarStarStarStar Bailey Cove eye care, especially Dr. Ferrell to... —    (Patient since Wed Nov 11 00:00:00 MST 2020)

Bailey Cove eye care, especially Dr. Ferrell took the time to learn my issues and addressed them all. The techs all did an excellent job, will return for the next visit with this in mind.


StarStarStarStarStar Great Office —    (Patient since Wed Sep 18 00:00:00 MDT 2019)

Personable, knowledgable, caring and dependable. Dr. chenault and her staff are the Best.


StarStarStarStarStar Professional, punctual, friendly, customer service —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

Professional, punctual, friendly. Superb customer service.


StarStarStarStarStar  —    (Patient since Tue Jun 14 00:00:00 MDT 2011)

Kind and knowledgeable provider! Friendly and attentive staff throughout your visit in check in, triage, check out and optical. Appreciate all you do.


StarStarStarStarStar My sister in law referred us to your office sin... —    (Patient since Tue Oct 31 00:00:00 MDT 2023)

My sister in law referred us to your office since we just moved up here from Florida. My husband and son and I were very happy with the outstanding service with the staff. They all made us feel very welcomed.


StarStarStarStarStar the associate was friendly courteous, competent... —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

the associate was friendly courteous, competent, and most helpful.


StarStarStarStarStar The Neelys love Bailey Cove Eye Care!! —    (Patient since Fri Apr 11 00:00:00 MDT 2014)

The Neelys love Bailey Cove Eye Care!!


StarStarStarStarStar  —    (Patient since Mon Mar 28 00:00:00 MDT 2022)

My 91 year old mother has dementia and Dr Farrell and his staff does an excellent job meeting her eye needs. He is professional and patient gained through years of practice .


StarStarStarStarStar As a new patient, I had a great experience —    (Patient since Tue Oct 10 00:00:00 MDT 2023)

As a new patient, my experience was very pleasant. Office staff was very friendly and caring.


StarStarStarStarStar Love this practice! —    (Patient since Wed Jul 29 00:00:00 MDT 2015)

Dr. Chenault and her team are always so amazing but this visit was over the top. Monica the technician made me feel relaxed and comfortable, listened to all my concerns and did wonderful working me up. Dr. Chenault was sweet, and patient. She answered all of questions without making me feel dumb. Ashley the contact technician was equally as patient and sweet. She discussed all of my options with me thourghly.


StarStarStarStarStar Wonderful staff who care about their patients. ... —    (Patient since Mon Aug 11 00:00:00 MDT 2008)

Wonderful staff who care about their patients.


StarStarStarStarStar There so friendly you just feel welcome and we... —    (Patient since Thu Mar 12 00:00:00 MDT 2020)

There so friendly you just feel welcome and we think Dr,ferrell's the best


StarStarStarStarStar Dr. Ferrell and his team are very courteous and... —    (Patient since Thu Oct 25 00:00:00 MDT 2007)

Dr. Ferrell and his team are very courteous and professional. They give good service and I have complete faith and trust in there care and recommendations.


StarStarStarStarStar Friendly staff, comfortable atmosphere, excel... —    (Patient since Mon May 10 00:00:00 MDT 2021)

Friendly staff, comfortable atmosphere, excellent service!


StarStarStarStarStar The single best eye care facility I have ever b... —    (Patient since Thu Jul 26 00:00:00 MDT 2018)

The single best eye care facility I have ever been to. The entire staff is professiona courteous and compassionate.


StarStarStarStarStar They are always professional and knowledgeable.... —    (Patient since Tue Oct 21 00:00:00 MDT 2008)

They are always professional and knowledgeable. They are friendly and put me at ease.


StarStarStarStarStar Everyone was friendly and professional. —    (Patient since Wed Sep 14 00:00:00 MDT 2011)

Everyone was friendly and professional.


StarStarStarStarStar Very friendly and efficient staffers made visit... —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

Very friendly and efficient staffers made visit go very well.


StarStarStarStarStar Seen on day I cld abt a chemical burn to eye. S... —    (Patient since Fri Jun 07 00:00:00 MDT 2019)

Seen on day I cld abt a chemical burn to eye. So thankful for becoming a patient at Bailey Cove eye care.


StarStarStarStarStar Everyone in their from the front deck to check... —    (Patient since Wed Feb 09 00:00:00 MST 2022)

Everyone in their from the front deck to check to the check out is very nice very professional and it makes you feel at home


StarStarStarStarStar I have recommended Dr. Ferrell to many friends ... —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

I have recommended Dr. Ferrell to many friends and family. The office is very well run. The tech, I think Monica was her name, was so kind, professional and efficient. Dr Ferrell is friendly, knowledgeable and professional too. I am very confident I'm getting excellent care there.


StarStarStarStarStar Professional and considerate. —    (Patient since Tue Oct 10 00:00:00 MDT 2023)

Professional and considerate.


StarStarStarStarStar Very professional and efficient during my appoi... —    (Patient since Fri Oct 07 00:00:00 MDT 2022)

Very professional and efficient during my appointment.


StarStarStarStarStar  —    (Patient since Thu Oct 04 00:00:00 MDT 2007)

I am glad you are here! I feel comfortable that I receive good care in a pleasant and friendly office. Thank you.


StarStarStarStarStar Provided me with a great pair of glasses. —    (Patient since Tue Aug 01 00:00:00 MDT 2023)

Provided me with a great pair of glasses.


StarStarStarStarStar See You Next Year —    (Patient since Wed Jul 02 00:00:00 MDT 2008)

It's always a pleasure to have my yearly eye appointment, everyone is so nice and of course, Dr Ferrell is the best. See you next year.


StarStarStarStarStar An excellent experience —    (Patient since Fri Aug 01 00:00:00 MDT 2014)

An excellent experience. Positive interaction with eatery member of the team.


StarStarStarStarStar Excellent care as always, very involved and exp... —    (Patient since Wed Sep 09 00:00:00 MDT 2020)

Excellent care as always, very involved and explained everything. Took his time. Will continue coming back every year.


StarStarStarStarStar The staff were very professional and efficient.... —    (Patient since Wed Oct 04 00:00:00 MDT 2023)

The staff were very professional and efficient. My appointment started exactly on time, a rare occurance these days in medical fields.


StarStarStarStarStar Cathy was wonderful. I'm so glad she is back. ... —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Cathy was wonderful. I'm so glad she is back. The fitting was perfect.


StarStarStarStarStar My appointment was just as scheduled. All eye ... —    (Patient since Wed Jun 09 00:00:00 MDT 2021)

My appointment was just as scheduled. All eye tests was organized and no waiting even when moving from room to room. Each person administering the tests was very nice and knowledgeable.


StarStarStarStarStar I love Dr. Chenault, Dr. Ferrell & Staff they a... —    (Patient since Thu Jun 12 00:00:00 MDT 2008)

I love Dr. Chenault, Dr. Ferrell & Staff they are very professional!


StarStarStarStarStar professionalism and suctomer interface —    (Patient since Fri Feb 24 00:00:00 MST 2023)

professionalism and customer interface


StarStarStarStarStar BEST EYE CARE IN HUNTSVILLE —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Love this Eye Care office Both Dr Ferrell and Chernault are great and spend the time needed to explains things so it is understood. Very careful and complete in their exams.


StarStarStarStarStar Very professional personnel at every job.  —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

Very professional personnel at every job.


StarStarStarStarStar  —    (Patient since Tue May 07 00:00:00 MDT 2019)

caring helpful support dr ferrell is a caring person who tries to help with eye problems im very grateful


StarStarStarStarStar Everyone was so nice. Elizabeth really went abo... —    (Patient since Mon Sep 25 00:00:00 MDT 2023)

Everyone was so nice. Elizabeth really went above and beyond for me. She truly is passionate about getting people a good fit


StarStarStarStarStar Fast, friendly, and efficient.  —    (Patient since Mon Mar 25 00:00:00 MDT 2019)

Fast, friendly, and efficient.


StarStarStarStarStar Dr. Ferrell and his staff are very kind and car... —    (Patient since Wed Sep 26 00:00:00 MDT 2012)

Dr. Ferrell and his staff are very kind and caring . Excellent care as always!


StarStarStarStarStar The entire staff, from the front desk to the dr... —    (Patient since Fri Sep 22 00:00:00 MDT 2023)

The entire staff, from the front desk to the drs, is amazing. They are all so nice and helpful. They answer all questions and never rush you out the door. I would highly recommend Dr. Ferrell!!


StarStarStarStarStar Love Bailey Cove Eye Care! —    (Patient since Mon Jan 14 00:00:00 MST 2019)

I love Bailey Cove Eye Care! Dr. Chenault is an AWESOME Eye Doctor! She is so very Knowledgeable! The staff is also VERY helpful! I will ALWAYS use Bailey Cove Eye Care!


StarStarStarStarStar Gratitude —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

Great professonalism. Kindness when my schedule was tight. Thank you!


StarStarStarStarStar Consistently great service —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

I always feel like I am an important client. Exams are always fast and effective. I appreciate that the contact lenses are available to try immediately.


StarStarStarStarStar Very nice office with friendly front desk folks... —    (Patient since Fri Jan 29 00:00:00 MST 2016)

Very nice office with friendly front desk folks. Dr. Chenault is the best eye doctor I ever had. Can’t go wrong here.


StarStarStarStarStar The entire staff is friendly and competent.  —    (Patient since Wed Jun 28 00:00:00 MDT 2017)

The entire staff is friendly and competent.


StarStarStarStarStar Kathy is wonderful and so caring. She recommend... —    (Patient since Fri Oct 31 00:00:00 MDT 2008)

Kathy is wonderful and so caring. She recommended a pair of glasses that was not my usual style but I thought what the heck. I get so many compliments on my new look. Appointment was right on time I never have to wait.


StarStarStarStarStar Very professional personnel and they act like t... —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Very professional personnel and they act like they really care.


StarStarStarStarStar Very caring and explains your condition in term... —    (Patient since Wed Nov 16 00:00:00 MST 2022)

Very caring and explains your condition in terms you can understand.


StarStarStarStarStar Easy to get an appointment. I didn't have to w... —    (Patient since Wed Jul 07 00:00:00 MDT 2021)

Easy to get an appointment. I didn't have to wait. Excellent service.


StarStarStarStarStar Bailey Cove Eye Care has the friendliest staff.... —    (Patient since Fri Oct 30 00:00:00 MDT 2020)

Bailey Cove Eye Care has the friendliest staff. They have great communication outside of the office. I didn't have to wait long at all. The entire process went smoothly and quickly.


StarStarStarStarStar Everyone I came in contact with greeted with a ... —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

Everyone I came in contact with greeted with a smile and showed genuine concern. My questions were answered.


StarStarStarStarStar Outstanding support all around  —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Outstanding support all around


StarStarStarStarStar Everyone was very nice excellent facility very ... —    (Patient since Mon Jul 27 00:00:00 MDT 2020)

Everyone was very nice excellent facility very good doctors


StarStarStarStarStar Provided with both a professional and personal ... —    (Patient since Fri Jan 21 00:00:00 MST 2011)

Provided with both a professional and personal experience. Only concern ever, was on a Sep 5 visit. On this visit I was informed after seeing physician that my referral had expired and the balance was on me. I'm aware that it is my responsibility but Being a routine procedure, had I been made aware, I would have rescheduled appointment until Tricare insurance referral was resolved. Obw that issue is now resolved. Thanks


StarStarStarStarStar Dr. Chennault and her staff are first class! Al... —    (Patient since Fri May 04 00:00:00 MDT 2018)

Dr. Chennault and her staff are first class! Always enjoy the visit.


StarStarStarStarStar Very thorough exam, friendly employees that in... —    (Patient since Thu Aug 24 00:00:00 MDT 2023)

Very thorough exam, friendly employees that inspired confidence in their ability.


StarStarStarStarStar Dr. Farrell is patient kind and considerate in ... —    (Patient since Wed Jan 26 00:00:00 MST 2011)

Dr. Farrell is patient kind and considerate in treating my eyes.


StarStarStarStarStar Highly recommend Dr Ferrel.  —    (Patient since Wed Aug 30 00:00:00 MDT 2023)

Dr Ferrell is kind, compassionate and thorough. His staff is also kind and easy to work with!


StarStarStarStarStar Bailey cove eye care is an excellent office tha... —    (Patient since Wed Apr 06 00:00:00 MDT 2011)

Bailey cove eye care is an excellent office that I have a high level of trust in. They have been flexible, courteous, and compassionate. I highly recommend trusting the staff and doctors with your eye care.


StarStarStarStarStar Bailey Cove Eye always the best! —    (Patient since Mon Jul 16 00:00:00 MDT 2007)

Bailey Cove Eye always provides the best eye care and I always recommend them to anyone that is looking for a new provider..


StarStarStarStarStar  —    (Patient since Fri Aug 01 00:00:00 MDT 2014)

Dr. Ferrell is hands down the best. I trust him with my aging eyes and know that my exam was as thorough as I could wish for.


StarStarStarStarStar Very nice place I’ve been going here for almost... —    (Patient since Tue Oct 30 00:00:00 MDT 2012)

Very nice place I’ve been going here for almost 10 years and the customer service has never changed I recommend 10/10


StarStarStarStarStar Such a wonderful clinic. Always kind and helpfu... —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Such a wonderful clinic. Always kind and helpful. Dr. Ferrell really takes the time to explain things and treats you with respect.


StarStarStarStarStar Outstanding Service Quality —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

I'm pleased the the service quality.


StarStarStarStarStar From the front desk to the eye exam experience,... —    (Patient since Fri Aug 25 00:00:00 MDT 2023)

From the front desk to the eye exam experience, was great.


StarStarStarStarStar Outstanding care and expertise!  —    (Patient since Tue Dec 01 00:00:00 MST 2020)

I always feel comfortable knowing that I have found the very best eye care. All members of the team go the extra mile to make sure you are given the right treatments or the glasses that are best for you!


StarStarStarStarStar I was seeing great when I Left —    (Patient since Fri Aug 17 00:00:00 MDT 2007)

I was seeing great when I Left


StarStarStarStarStar Bailey Cove Eye Care is the best!  —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Bailey Cove Eye Care has been our optometrist of choice for years. The car and professionalism is always top notch.


StarStarStarStarStar Bailey Cove Eye Care —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

Bailey Cove Eye Care Dr.Chenault has been my Eye doctor for several years! She is so knowledgeable and a very nice Dr. The staff she has are all wonderful and professional I highly recommend this Bailey Cove Eye Care


StarStarStarStarStar Friendly, excellent service! Knowledge in all a... —    (Patient since Wed Jan 29 00:00:00 MST 2014)

Friendly, excellent service! Knowledge in all aspects of eye exams and care.


StarStarStarStarStar Staff and Physician are very thorough in their ... —    (Patient since Fri Feb 28 00:00:00 MST 2014)

Staff and Physician are very thorough in their history taking and assessments Nice office and easy to access


StarStarStarStarStar I have always loved these ladies. They have alw... —    (Patient since Thu May 08 00:00:00 MDT 2008)

I have always loved these ladies. They have always been very kind to me.


StarStarStarStarStar Great service,great staff,friendly and on time.... —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Great service,great staff,friendly and on time.


StarStarStarStarStar Excellent staff! Great doctor! Expert and profe... —    (Patient since Tue Aug 15 00:00:00 MDT 2023)

Excellent staff! Great doctor! Expert and professional care all the way around!


StarStarStarStarStar The good Doctor... —    (Patient since Wed Aug 09 00:00:00 MDT 2023)

The applied professional procedures were direct, well-organized and proceeded thru the entire course without any issues. The whole of the office Staff were personable & well versed in their trade. The good Doctor was amicable, communicated well and any expert of his medical craft. His diagnosis and prognosis were gratefully accepted by me because of his medical talents. I am looking forward to his practise keeping my eyes healthy thru the rest of my life.


StarStarStarStarStar Treated warmly from first walking in the door t... —    (Patient since Mon Apr 03 00:00:00 MDT 2023)

Treated warmly from first walking in the door to making the next appointment. Always know I'm getting the best care and my questions are always welcome.


StarStarStarStarStar The staff was very pleasant. The appointment w... —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

The staff was very pleasant. The appointment was quick with minimal waiting.


StarStarStarNo StarNo Star What a difference a year makes —    (Patient since Mon May 23 00:00:00 MDT 2022)

I had a great experience last year with Dr. Ferrel-he was very thorough and answered my questions. This year they booked me with a new doctor-I don’t know her name she just rushed in and never introduced herself-I was in there a few minutes-told me no changes. I was going to ask some questions regarding some minor issues with vision -but she rushed back out. Very disappointing. I am all about not wasting time but I did not feel like she even cared-you can tell it is just a job for her.


StarStarStarStarStar Friendly and Caring  —    (Patient since Fri Dec 06 00:00:00 MST 2013)

Every person at Dr Ferrell’s office shows genuine concern for my comfort and wellbeing from beginning to end.


StarStarStarStarStar Always great individualized care  —    (Patient since Mon Jul 23 00:00:00 MDT 2007)

Always great care to individual situation or concern. Provided options and spend time discussing best approach suited to my care


StarStarStarStarStar I needed immediate attention to avoid infection... —    (Patient since Wed Aug 02 00:00:00 MDT 2023)

I needed immediate attention to avoid infection in my eye. That was attended to then and there and my eye is mending ! We will be coming here for our exams. Professional Compassionate are words that come to mind. Thank you Also my husband who sat in waiting room agreed to making an appointment soon-he has not seen an eye dr since childhood Thanks again


StarStarStarStarStar Top notch. A friendly and caring atmosphere. ... —    (Patient since Fri Jan 18 00:00:00 MST 2019)

Top notch. A friendly and caring atmosphere. The staff are courteous and professional. Cant be beat!


StarStarStarStarStar Efficient and thorough examination. Pleasant s... —    (Patient since Wed Mar 03 00:00:00 MST 2010)

Efficient and thorough examination. Pleasant surroundings and staff.


StarStarStarStarStar The staff are always a friendly group presented... —    (Patient since Tue Dec 13 00:00:00 MST 2011)

The staff are always a friendly group presented with professionalism and courteous personalities. Dr. Ferrell has a kind and gentle personality with experience and knowledge to answer any questions. Always feel like I’ve received great care after each appointment.


StarStarStarStarStar  —    (Patient since Fri Aug 17 00:00:00 MDT 2007)

Everything was fine.Good service.


StarStarStarStarStar God’s Favorite Eye Care Center —    (Patient since Thu Jul 27 00:00:00 MDT 2023)

I’ve already recommended you guys to my wife and my best friend! God’s favor is definitely on Dr. Ferrell and this office. Meredith and Jason and all the staff I interacted with were the best! I can’t say enough good things about you all!


StarStarStarStarStar Very professional and exceedingly friendly. —    (Patient since Mon Nov 14 00:00:00 MST 2022)

Very professional and exceedingly friendly.


StarStarStarStarStar Very knowledgeable; knows frames, lenses, type ... —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

Very knowledgeable; knows frames, lenses, type of products available; I got exactly what I wanted.


StarStarStarStarStar  —    (Patient since Mon Aug 03 00:00:00 MDT 2009)

Pleasant and helpful people!


StarStarStarStarStar Very friendly, courteous & professional. —    (Patient since Mon Aug 19 00:00:00 MDT 2013)

Very friendly, courteous & professional.


StarStarStarStarStar Excellent —    (Patient since Fri Jul 28 00:00:00 MDT 2017)

The Bailey Cove Eye Care Center doctors are professionals, knowledgeable, and ver detailed. The staff is courteous and friendly.


StarStarStarStarStar Excellent professionalism, friendliness mixed w... —    (Patient since Fri Jul 21 00:00:00 MDT 2023)

Excellent professionalism, friendliness mixed with knowledge of what to look for to help my vision. Dr. Chenault is so caring and listened to the issues I had and was very thorough in my examination.


StarStarStarStarStar I couldn't believe how well they treated me. I... —    (Patient since Fri Oct 02 00:00:00 MDT 2015)

I couldn't believe how well they treated me. I feel they went above and beyond their normal duties. I am very, very pleased to have done business with them all.


StarStarStarStarStar Everyone is pleasant. Waiting was minimal —    (Patient since Fri Aug 22 00:00:00 MDT 2014)

Everyone is pleasant. Waiting was minimal


StarStarStarStarStar Entire staff made for a pleasant visit. —    (Patient since Wed Jul 19 00:00:00 MDT 2023)

Entire staff made for a pleasant visit.


StarStarStarStarStar All of the personnel associated with the clinic... —    (Patient since Wed Jul 19 00:00:00 MDT 2023)

All of the personnel associated with the clinic were very friendly and professional. It made the entire experience pleasant.


StarStarStarStarStar Love Bailey Cove Eye Care —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Love Bailey Cove Eye Care. Everyone I've interacted with there is great and goes above and beyond to be helpful.


StarStarStarStarStar The professionals at Bailey Cove Eye Care have ... —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

The professionals at Bailey Cove Eye Care have always taken care of my family and I. I enjoy visiting them every year for my eye check up and glasses I need


StarStarStarStarStar Punctual —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

Extremely punctual. Great customer service. Pleasant and helpful staff.


StarStarStarStarStar Great place, nice people, excellent service! —    (Patient since Tue Jul 22 00:00:00 MDT 2008)

Great place, nice people, excellent service!


StarStarStarStarStar Friendly, professional staff. Always greeted wh... —    (Patient since Mon Aug 16 00:00:00 MDT 2010)

Friendly, professional staff. Always greeted when I walk in the office. I receive exceptional eye care at this office.


StarStarStarStarStar Outstanding Service, Quality Eyewear, and ultra... —    (Patient since Mon Jun 26 00:00:00 MDT 2023)

Outstanding Service, Quality Eyewear, and ultra Friendly and Responsive Staff. Made shopping for new Eyewear a very pleasant experience


StarStarStarStarStar Everything about my eye checkup went very smoot... —    (Patient since Tue May 22 00:00:00 MDT 2018)

Everything about my eye checkup went very smoothly! Very efficient office staff and Dr. Ferrell has my complete confidence as my eye doctor!


StarStarStarStarStar Clean office, very professional personell  —    (Patient since Fri Jun 30 00:00:00 MDT 2023)

Clean office, very professional personnel


StarStarStarStarStar CReed —    (Patient since Mon Jul 10 00:00:00 MDT 2023)

First time going to Bailey Cove Eyecare. It was a pleasant experience. The staff was very courteous and very knowledgeable.


StarStarStarStarStar Great place for your eye care needs. —    (Patient since Tue Oct 21 00:00:00 MDT 2008)

It is a place that is cheerful and welcoming. Excellent eye care and professional people are found here.Great place for your eye care needs.


StarStarStarStarStar I everyone love everyone that works there. They... —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

I everyone love everyone that works there. They are all very nice and friendly.


StarStarStarStarStar My first visit . . . it was good. Everyone was ... —    (Patient since Mon Jul 10 00:00:00 MDT 2023)

My first visit . . . it was good. Everyone was friendly.


StarStarStarStarStar The service was excellent. Everyone was awesome... —    (Patient since Tue May 23 00:00:00 MDT 2023)

The service was excellent. Everyone was awesome. After dealing with eye problems for the passed 3 years, Dr. Ferrell got my prescription ON POINT! I highly recommend this place to anyone!


StarStarStarStarStar Bailey Cove Eye Care provides excellent service... —    (Patient since Wed Nov 11 00:00:00 MST 2020)

Bailey Cove Eye Care provides excellent service


StarStarStarStarStar Dr. Ferrell was very thorough and explained eve... —    (Patient since Mon Feb 05 00:00:00 MST 2018)

Dr. Ferrell was very thorough and explained everything to me. He made me feel like I was important.


StarNo StarNo StarNo StarNo Star It took 3 months to get my glasses. —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

It took 3 months to get my glasses.


StarStarStarStarStar Very helpful. Very friendly —    (Patient since Fri Nov 14 00:00:00 MST 2008)

Very helpful. Very friendly


StarStarStarStarStar Staff is always friendly, Dr Ferrell is persona... —    (Patient since Tue May 25 00:00:00 MDT 2021)

Staff is always friendly, Dr Ferrell is personable and knowledgeable.


StarStarStarStarStar Great people and Dr. Rerrell was amazing . —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Great people and Dr. Rerrell was amazing .


StarStarStarStarStar Bailey Cove Eye Center has Customer Service Ext... —    (Patient since Thu Sep 15 00:00:00 MDT 2022)

Bailey Cove Eye Center has Customer Service Extraordinaire! All staff are super friendly and helpful. Office has state-of-the-art equipment


StarStarStarNo StarNo Star Nice —    (Patient since Fri May 12 00:00:00 MDT 2023)

I don't recommend since everyone has a different experience.


StarStarStarStarStar  —    (Patient since Tue Nov 29 00:00:00 MST 2016)

You guys are the best! I forgot to take a coke from the cooler out front but its nice the way you're always doing something special for your patients.


StarStarStarStarStar Great eye doctors office —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Dr. Chenault, the nurses, technicians are all the best . Caring and knowledgeable.


StarStarStarStarStar Everyone who works there is extremely nice! —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Everyone who works there is extremely nice!


StarStarStarStarStar Dr. Ferrell takes the time to explain the curre... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

Dr. Ferrell takes the time to explain the current status of health of my eyes. He answers all my questions and I feel confident about my vision care.


StarStarStarStarStar Over the years Baily CoveEyewear has preformed... —    (Patient since Fri Sep 12 00:00:00 MDT 2014)

Over the years Baily CoveEyewear has preformed excellent service in all levels; exams to selection of frames, adjustments, etc. Five Star ⭐️⭐️⭐️⭐️⭐️.


StarStarStarStarStar Second time visiting. Great staff, patient doct... —    (Patient since Thu Oct 13 00:00:00 MDT 2022)

Second time visiting. Great staff, patient doctors who really take time to explain why things happen. Really amazing experience


StarStarStarStarStar  —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Dr. Ferrell is very thorough and kind. The staff is pleasant, the location is ideal.


StarStarStarStarStar Every employee is very professional. I have gr... —    (Patient since Thu Apr 12 00:00:00 MDT 2012)

Every employee is very professional. I have great respect for Dr. Ferrell. In emergency situation he is available.


StarStarStarStarStar Personal and friendly staff from beginning to e... —    (Patient since Mon Jun 12 00:00:00 MDT 2023)

Personal and friendly staff from beginning to end.


StarStarStarStarStar Very knowledgeable doctor and experienced staff... —    (Patient since Thu Mar 07 00:00:00 MST 2013)

Very knowledgeable doctor and experienced staff.


StarStarStarStarStar Dr. Chenault and her staff are super friendly, ... —    (Patient since Wed Apr 03 00:00:00 MDT 2019)

Dr. Chenault and her staff are super friendly, thorough, caring, concerned, and professional. Also incidentally I arrived for my appointment 21 minutes late (my mistake) and she still treated me right away.


StarStarStarStarStar Great eye care! —    (Patient since Thu Dec 27 00:00:00 MST 2018)

Great place, knowledgeable and friendly staff!


StarStarStarStarStar Incredible  —    (Patient since Thu May 19 00:00:00 MDT 2011)

I have been a patient for years. All of my family has joined me as patients as well. The whole team is professional, efficient, knowledgeable, and easy to work with. They are quite busy so be willing to wait to get an appt but they are well worth it.


StarStarStarStarStar Saw Doctor right on time, very easy check in, c... —    (Patient since Wed Aug 08 00:00:00 MDT 2007)

Saw Doctor right on time, very easy check in, completed exam in less than 30 minutes.


StarStarStarStarStar I am so thankful for EVERYONE at this office. I... —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

I am so thankful for EVERYONE at this office. I’m in an electric wheelchair (my Cadillac) and you all make things as easy as you can. Thank you all


StarStarStarStarStar Coming to this office has always been a pleasan... —    (Patient since Mon Feb 06 00:00:00 MST 2023)

Coming to this office has always been a pleasant experience. The staff is friendly and helpful and Dr Ferrel explains things so well


StarStarStarStarStar Dr Farrell and his staff are very professional ... —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

Dr Farrell and his staff are very professional and so a great job taking care of your eyes and as a customer


StarStarStarStarStar Thank you Bailey Cove Eye Care and Dr. Ferrell ... —    (Patient since Thu Apr 03 00:00:00 MDT 2008)

Thank you Bailey Cove Eye Care and Dr. Ferrell for you quality care for my family. You are a valuable part of our Medical Community!


StarStarStarStarStar Everything was perfect. You have a well run or... —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

Everything was perfect. You have a well run organization.


StarStarStarStarStar The best optometrist in Huntsville  —    (Patient since Tue Nov 25 00:00:00 MST 2008)

Always a pleasurable visit.


StarStarStarStarStar Very friendly and helpful —    (Patient since Thu Feb 05 00:00:00 MST 2009)

Very friendly and helpful


StarStarStarStarStar We never wast an exhorbitant amount of time wai... —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

We never wast an exhorbitant amount of time waiting to be seen unlike too many other doctors. the nurse were patient courteous and helpful. Dr Farrell was very personable and I like him very much.


StarStarStarStarStar The entire staff is courteous and well informed... —    (Patient since Fri Nov 09 00:00:00 MST 2007)

The entire staff is courteous and well informed. Dr. Ferrell will take all the time needed for a complete and through examination..


StarStarStarStarStar Office visit —    (Patient since Tue Oct 08 00:00:00 MDT 2019)

Very professional and personable staff and Doctor. I had a great visit.


StarStarStarStarStar Staff is always friendly. Staff works hard to ... —    (Patient since Mon Mar 27 00:00:00 MDT 2023)

Staff is always friendly. Staff works hard to make appointments as soon as possible for prescription updates. Staff in optical is exceptional - helpful, knowledgeable, and extremely helpful. I have to see a specialist so I use another medical provider.


StarStarStarStarStar  —    (Patient since Thu Jun 07 00:00:00 MDT 2012)

Prompt, efficient, thorough


StarStarStarStarStar My favorite medical provider  —    (Patient since Tue Apr 11 00:00:00 MDT 2017)

This is one of the friendliest, most efficient medical practices I have ever visited. Everyone from the receptionist to the techs, the Dr and the check out person were professional but happy and friendly. Thanks for a great and reassuring experience.


StarStarStarStarStar The staff is friendly and professional. —    (Patient since Wed Mar 15 00:00:00 MDT 2023)

The staff is friendly and professional.


StarStarStarStarStar By far, the most caring, professional staff.  —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

By far, the most caring, professional staff.


StarStarStarStarStar Bailey Eye Care are the best folks!  —    (Patient since Tue Apr 17 00:00:00 MDT 2018)

Bailey Eye Care are the best folks! They are kind, friendly and professional and are quite accommodating when you need to see the Eye Doctor for an emergency or concerning issue.


StarStarStarStarStar The doctor and staff were awesome. They know th... —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

The doctor and staff were awesome. They know their jobs and they do their jobs professionally and courteous. Thank Bailey Cove for your services. Mary Ann Brown.


StarStarStarStarStar Best service —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Everyone is so nice and helpful. The doctors are the best enjoy come in there.


StarStarStarStarStar Very professional, thorough and on time. Totall... —    (Patient since Mon May 22 00:00:00 MDT 2023)

Very professional, thorough and on time. Totally recommend.


StarStarStarStarStar Bailey Cove Eye Care is excellent —    (Patient since Mon Nov 26 00:00:00 MST 2007)

I have always had excellent care at Bailey Cove Eye Care. Extremely well managed and staffed. I have total confidence in their care.


StarStarStarStarStar This was my first visit to Bailey Cove Eye Care... —    (Patient since Mon May 22 00:00:00 MDT 2023)

This was my first visit to Bailey Cove Eye Care. There are many options to consider when ordering new glasses. All of the options were explained carefully and I feel confident that my glasses will be exactly what I need. The staff members were warm and welcoming and made me feel like they were happy I had chosen their office.


StarStarStarStarStar Staff continues to be as professional and frien... —    (Patient since Mon Mar 21 00:00:00 MDT 2011)

Staff continues to be as professional and friendly as always. The quality of the eye care is top-tier and greatly appreciated. Wouldn’t go anywhere else.


StarStarStarStarStar Very caring and efficient practice. —    (Patient since Wed May 11 00:00:00 MDT 2022)

Very caring and efficient practice.


StarStarStarStarStar Welcoming,timely,professional staff at every le... —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

Welcoming,timely,professional staff at every level❣️


StarStarStarStarStar You gave me a freedom to see again! —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

You gave me a freedom to see again!


StarStarStarStarNo Star We have been using this Eye Care for over 20 ye... —    (Patient since Tue Oct 16 00:00:00 MDT 2007)

We have been using this Eye Care for over 20 years. Dr. Ferrell is through and does an exceptional job.


StarStarStarStarStar Eye care at its best.  —    (Patient since Thu Dec 27 00:00:00 MST 2018)

Folks here genuinely care about the health of your eyes.


StarStarStarStarStar Everyone in the office is so friendly and help... —    (Patient since Fri Mar 25 00:00:00 MDT 2022)

Everyone in the office is so friendly and helpful. I’ve now been to Bailey Cove Eye Care twice, and both visits were fantastic!


StarStarStarStarStar Did not have to wait long at all. The staff was... —    (Patient since Thu Jul 10 00:00:00 MDT 2014)

Did not have to wait long at all. The staff was pleasant.


StarStarStarStarStar I wish I could rate higher than a 10!! Dr Ferre... —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

I wish I could rate higher than a 10!! Dr Ferrel is so great and kind and he knows his stuff and each person on his staff are absolutely wonderful and l sweet!!


StarStarStarStarStar Convenient location and staff.  —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Convenient location and staff. Dr. Ferrell is very kind and efficient.


StarStarStarStarNo Star Very helpful, but slow —    (Patient since Fri May 27 00:00:00 MDT 2022)

Everyone is thorough, convenient, and helpful. I gave 4 stars instead of 5 because I waited 30 minutes after my appointment time to be called, and another 20 minutes sitting in the room waiting for the Dr.


StarStarStarStarStar Everyone is so pleasant and professional!! —    (Patient since Tue Apr 10 00:00:00 MDT 2012)

Everyone is so pleasant and professional!!


StarStarStarStarStar I came in an hour early. Elizabeth helped me a... —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

I came in an hour early. Elizabeth helped me almost immediately and fixed my glasses with replacement lenses.


StarStarStarStarStar  —    (Patient since Mon Apr 02 00:00:00 MDT 2018)

Very professional and great service.


StarStarStarStarStar Efficient, courteous staff and doctors.  —    (Patient since Mon Apr 26 00:00:00 MDT 2021)

Efficient, courteous staff and doctors.


StarStarStarStarStar I highly recommend Bailey Cove Eye Care. —    (Patient since Tue Jan 08 00:00:00 MST 2008)

I highly recommend Bailey Cove Eye Care. The doctors and staff are professional, knowledgeable, efficient, timely, kind, and provide top notch care.


StarStarStarStarStar Overjoyed with my experience and results.  —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

The staff was kind, courteous and prompt. Very professional yet personable. The process has been so beneficial to my wellbeing.


StarStarStarStarStar All the staff and doctors are very kind and pro... —    (Patient since Fri Jan 11 00:00:00 MST 2019)

All the staff and doctors are very kind and professional that you can feel very pleased and confortable 👍🏻♥️


StarStarStarStarNo Star I am very pleased with Dr Farrell.  —    (Patient since Thu Oct 30 00:00:00 MDT 2008)

I am very pleased with Dr Farrell.


StarStarStarStarStar The staff is friendly and value your time as a ... —    (Patient since Fri Oct 12 00:00:00 MDT 2018)

The staff is friendly and value your time as a patient. Dr. Chenault is a very knowledgeable and compassionate physician. Kathi in the eye center is the best in town! I do not trust any one else to help me pick frames that I love and get compliments on. She is so patient, and incredibly wonderful to work with! I always recommend this office any time I get the chance.


StarStarStarStarStar Exceptional Care and Customer Focus —    (Patient since Mon Jun 02 00:00:00 MDT 2008)

Dr Farrell has provided exceptional professional eye care to my family for over 20 years. He and his staff are customer focused and genuinely care about my family!


StarStarStarStarStar Recent visit was great —    (Patient since Tue Jan 08 00:00:00 MST 2019)

The staff was very professional, efficient and friendly. Dr Chenault has been my doctor for several years and she is great. Her recommendation for for my eyes have been spot on.


StarStarStarStarStar Great service, as always. —    (Patient since Wed May 20 00:00:00 MDT 2009)

Great service, as always.


StarStarStarStarStar Outstanding  —    (Patient since Mon Apr 24 00:00:00 MDT 2023)

They got me in quick. I never have seen an eye doctor in my life. They diagnosed my condition and set me up with a surgeon. Excellent services👍


StarStarStarStarStar Quality eye wear. Fast friendly service. —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

Quality eye wear. Fast friendly service.


StarStarStarStarStar Love this office!  —    (Patient since Tue Mar 10 00:00:00 MDT 2020)

Everyone is always so nice from the time you walk in to the time you walk out, and I felt like my concerns were listened too and actions were taken to try to help get my issues resolved. And they were so great with my 4 year old. All of this means the world


StarStarStarStarStar Everyone made me feel like I was very special a... —    (Patient since Mon Feb 05 00:00:00 MST 2018)

Everyone made me feel like I was very special and took the time needed for me.


StarStarStarStarStar The friendly, efficient service will make me co... —    (Patient since Fri Jan 15 00:00:00 MST 2021)

The friendly, efficient service will make me come back every time. Thank you.


StarStarStarStarNo Star Bailey Cove Eye Care worked me into their sched... —    (Patient since Fri Jul 25 00:00:00 MDT 2014)

Bailey Cove Eye Care worked me into their schedule for a recent eye issue. The assistant did a thorough pre-scan and was courteous throughout as was the doctor who worked me into her schedule. This was helpful and informative.


StarStarStarStarStar Dr. Chennault and the crew of Bailey Cove Eye C... —    (Patient since Wed Feb 17 00:00:00 MST 2021)

Dr. Chennault and the crew of Bailey Cove Eye Care are top notch. I had a very short wait time in the front and perfect care in the examination and consultation. I recommend this facility wholeheartedly.


StarStarStarStarStar Great personalities and work ethic provided by ... —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

Great personalities and work ethic provided by both the staff and dr. Made me feel very comfortable.


StarStarStarStarStar Professional.  —    (Patient since Tue Feb 01 00:00:00 MST 2022)

Professional, easy going, works for me.


StarStarStarStarStar Very friendly and professional! —    (Patient since Wed Sep 22 00:00:00 MDT 2021)

Very friendly and professional!


StarStarStarStarStar Prompt Excellent service! —    (Patient since Fri Jan 21 00:00:00 MST 2011)

Prompt Excellent service!


StarStarStarStarStar Always kind and competent.  —    (Patient since Thu Mar 07 00:00:00 MST 2013)

Always kind and competent.


StarStarStarStarStar  —    (Patient since Thu Mar 04 00:00:00 MST 2021)

I tell everyone together because everyone’s super sweet and Dr. F is awesome.


StarStarStarStarStar Dr Ferrell and his entire staff  —    (Patient since Fri Nov 09 00:00:00 MST 2007)

Dr Ferrell and his entire staff are excellent and qualified from the initial examination to proper fitting for glasses or contacts,


StarStarStarStarStar All of the staff are professional, polite and f... —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

All of the staff are professional, polite and friendly. Service is provided in a timely manner and the frames are beautiful - plenty of choices. You are treated with kindness and the care is top notch!


StarStarStarStarStar Good choice. —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Wait time is minimal. Dr Chenault is personable and friendly. The staff is very personable also.


StarStarStarStarStar Professional team of staff and doctors.Pleasan... —    (Patient since Thu Jan 31 00:00:00 MST 2013)

Professional team of staff and doctors. Pleasant visit. On Time Appt. Thorough exam with thorough explanation of testing and results.


StarStarStarStarStar David —    (Patient since Mon May 10 00:00:00 MDT 2021)

Always friendly and professional, great staff!


StarStarStarStarStar Great experience and very pleased!!!!!! —    (Patient since Fri Feb 08 00:00:00 MST 2019)

Great experience and very pleased!!!!!!


StarStarStarStarStar Everyone was friendly from the moment I walked ... —    (Patient since Thu Feb 01 00:00:00 MST 2018)

Everyone was friendly from the moment I walked in till I walked out.


StarStarStarStarStar Very good experience —    (Patient since Thu Apr 06 00:00:00 MDT 2023)

Very professional staff. I am a new patient. The doctor reviewed the records from my previous eye specialist who had retired. He got an overview incl. dates very quickly and was able to build on that. He is very knowledgeable, friendly and calm.


StarStarStarStarStar Everyone is wonderful and caring. Short waits. ... —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Everyone is wonderful and caring. Short waits. Very professional.


StarStarStarStarStar Outstanding and prompt service! —    (Patient since Mon Jan 14 00:00:00 MST 2019)

Outstanding and prompt service!


StarStarStarStarStar Thorough exam by well trained staff. . Clear in... —    (Patient since Thu May 15 00:00:00 MDT 2008)

Thorough exam by well trained staff. . Clear instructions by the Dr.


StarStarStarStarStar I called Bailey Cove Eye Care because I was hav... —    (Patient since Thu Jun 27 00:00:00 MDT 2013)

I called Bailey Cove Eye Care because I was having an issue with my right eye. i was given an appointment the next morning and seen and did not have to wait to get in. I was worried that getting an appointment at the last minute would be hard but they took such good care of me.


StarStarStarStarStar Bailey Cove Eye Care  —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Dr. Ferrell is an excellent doctor and very personable as well. The staff is also helpful and friendly. Best optometry office I have ever been to!


StarNo StarNo StarNo StarNo Star ... —    (Patient since Thu Apr 06 00:00:00 MDT 2023)

i give you a five stars. efficient, accurate and prompt. very comfortable to be with and talked to. did not rush my time. i have found an eye doctor who is very pleasing and kind to me. i have no intention of changing him for another.


StarStarStarStarStar Very thorough eye exam. Very helpful in getting... —    (Patient since Tue Aug 28 00:00:00 MDT 2007)

Very thorough eye exam. Very helpful in getting the perfect fit


StarStarStarStarStar Great Dr's, great staff! —    (Patient since Fri Aug 07 00:00:00 MDT 2009)

I love the staff and Dr's at Bailey Cove eye care. They are friendly and thorough. Very personable and Kathy is my go too for my glasses and fittings.


StarStarStarStarStar Dr Chenault is wonderful  —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Dr Chenault is wonderful


StarStarStarStarStar The service and care of the doctors and staff…... —    (Patient since Tue Mar 11 00:00:00 MDT 2014)

The service and care of the doctors and staff…is superior…at Baileycove Eye Care! It’s such a pleasure doing business with them!


StarStarStarStarStar Staff were very friendly and competent. No long... —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Staff were very friendly and competent. No long wait and all my questions got answered.


StarStarStarStarStar Great staff —    (Patient since Fri Oct 22 00:00:00 MDT 2021)

Attentive staff that gets you checked in quickly. Techs that are very efficient at getting through all the tests. Internet service was down but they quickly adjusted and was still able to operate and take care of the patients.


StarStarStarStarStar Outstanding Dr., staff and service! —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Dr. Ferrell had been my primary Opthalmologist for over 6 years. From regular exams and checkups to serious eye conditions requiring multiple surgery's. Dr. Ferrell has been on top of finding the right surgeons for me. He has an excellent bedside manner and has been the most thorough Opthalmologist I've seen. I travel in and out of the U.S. frequently and will drive or fly in for appointments. I trust Dr. Ferrell as my Dr. along with his great staff!


StarStarStarStarStar Pleasant and caring staff.  —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Pleasant and caring staff.


StarStarStarStarStar Positive and professional office staff and I hi... —    (Patient since Wed Feb 20 00:00:00 MST 2008)

Positive and professional office staff and I highly recommend Dr Ferrell.


StarStarStarStarStar I called last minute with an eye infection and ... —    (Patient since Tue Mar 21 00:00:00 MDT 2023)

I called last minute with an eye infection and your staff worked me in right a closing time. I was treated and given meds to take which took care of it. Very grateful for the help!!!


StarStarStarStarStar Always nice, polite, always answers any questio... —    (Patient since Fri Nov 13 00:00:00 MST 2020)

Always nice, polite, always answers any questions I may have and they went over the top presenting me with flowers the day of my visit because it was my birthday. Two thumps up


StarStarStarStarStar Friendly office staff, excellent eye care —    (Patient since Wed Mar 15 00:00:00 MDT 2023)

Friendly office staff, excellent eye care


StarStarStarStarStar Staff.. —    (Patient since Mon May 10 00:00:00 MDT 2010)

Carly was very thorough in prepping me for my exam and very helpful with the peripheral vision test. Mary Beth was very professional as well as personable,listening and eager to improve my eye sight. Ashley was very helpful in describing a better contact lense for me as well as thoroughly breaking down the pricing.


StarStarStarStarStar Excellent care and personal service. —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Excellent care and personal service. The staff is knowledgeable and professional and Dr. Farrell takes the time needed to explain everything completely and give you a full diagnosis.


StarStarStarStarStar Dr. Ferrell at Bailey Cove Eye Care —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Dr. Ferrell is an excellent doctor and is also very personable when dealing with patients. He thoroughly explains the procedure and any options the patient might consider.


StarStarStarStarStar Dr Ferrell and staff are the best-1- very thoro... —    (Patient since Tue Jan 12 00:00:00 MST 2010)

Dr Ferrell and staff are the best-1- very thorough and professional ! Melanie Goff


StarNo StarNo StarNo StarNo Star Getting too big for their britches —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

I did not schedule a year in advance. So..when I did call, I was scheduled for 2 months later. Much too long a waiting list. Other eye people may have a shorter list. Bud


StarStarStarNo StarNo Star Unexpected Fitting Cost - Very Upset —    (Patient since Thu Feb 17 00:00:00 MST 2022)

I was fitted for contacts and the fitting price was not explained to me prior to fitting. Since I was only receiving trial contacts to see if they work for me, I certainly was not prepared to pay this cost. If I would have known there was a cost associated, I would have declined the fitting and moved forward with glasses. I am extremely upset about this cost. This is lost money that could have been used for what I needed most, reading glasses.


StarStarStarStarStar  —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Great staff.. very caring and wonderful staff


StarStarStarStarStar  —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Great staff.. very caring and wonderful staff


StarStarStarStarStar Review for Bailey Cove Eye Care —    (Patient since Thu Dec 30 00:00:00 MST 2010)

Great staff. Dr. Farrell is wonderfully caring, up to date on all treatments and meds, etc. He is extremely thorough, offering solutions for all eye situations.


StarStarStarStarStar I’ve been a seeing Dr. Farrell for well over 15... —    (Patient since Mon Sep 10 00:00:00 MDT 2007)

I’ve been a seeing Dr. Farrell for well over 15 years. Everyone who works for Bailey Cove Eye Care is always so friendly and helpful. Great folks!


StarStarStarStarStar Very courteous staff —    (Patient since Wed Sep 18 00:00:00 MDT 2019)

Very courteous staff, Dr. Chenault very knowledgable. Thank you.


StarStarStarStarStar Everyone was friendly, professional and thoroug... —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Everyone was friendly, professional and thorough in their job. And how can you go wrong with Reese peanut butter cups at checkout?


StarStarStarStarStar Great staff and doctors. Receptionists, techn... —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Great staff and doctors. Receptionists, technician, everyone is kind and efficient.


StarStarStarStarStar I have been seeing Dr. Ferrell for several year... —    (Patient since Fri Feb 11 00:00:00 MST 2011)

I have been seeing Dr. Ferrell for several years and would not think of changing providers. He has always been thorough and has a terrific communication style. His staff is always friendly and helpful as well.


StarStarStarStarStar  —    (Patient since Tue May 07 00:00:00 MDT 2019)

every one friendly helpful and was able to answer questions dr ferrell tops explain treatment and answered many question


StarStarStarStarStar Professional, efficient customer service.... Ma... —    (Patient since Mon Mar 06 00:00:00 MST 2023)

Professional, efficient customer service.... Marjan is the best!!


StarStarStarStarStar Always get great service. Above and beyond.... —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Always get great service. Above and beyond.


StarStarStarStarStar great staff & Doctor,& they serve veterans.Keep... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

great staff & Doctor,& they serve veterans.Keeps me from driving to B'ham


StarStarStarStarStar The doctors and staff are always professional, ... —    (Patient since Tue Apr 03 00:00:00 MDT 2018)

The doctors and staff are always professional, friendly and helpful. We feel welcome as soon as we walk in the door.


StarStarStarStarStar Very nice and courteous!! Did a great job with ... —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

Very nice and courteous!! Did a great job with checking eyes.


StarStarStarStarStar Associates were friendly and efficient. Dr. Fe... —    (Patient since Mon Feb 27 00:00:00 MST 2023)

Associates were friendly and efficient. Dr. Ferrell was friendly, knowledgeable, and professional.


StarStarStarStarStar Great staff and Dr. Ferrell is good to explain ... —    (Patient since Fri Apr 11 00:00:00 MDT 2008)

Great staff and Dr. Ferrell is good to explain everything. It is a good environment where everyone is very friendly and most helpful.


StarStarStarStarStar Staff is helpful and knowledgeable. Dr. answer... —    (Patient since Fri May 27 00:00:00 MDT 2022)

Staff is helpful and knowledgeable. Dr. answers all my questions in a straightforward way.


StarStarStarStarStar I've been bringing my son here for the past 8 y... —    (Patient since Tue Sep 09 00:00:00 MDT 2014)

I've been bringing my son here for the past 8 years. I couldn't imagine taking him anywhere else. Everyone is always so nice and helpful.


StarStarStarStarStar Dr. James knowledge and treatment is govery hel... —    (Patient since Fri Oct 03 00:00:00 MDT 2014)

Dr. James knowledge and treatment is good very helpful


StarStarStarStarStar We are happy withDr.James diagnosing and treati... —    (Patient since Tue Dec 23 00:00:00 MST 2014)

We are happy withDr.James diagnosing and treating us very well and spending enough time with us


StarStarStarStarStar Very professional and knowledgeable staff. —    (Patient since Wed Jan 25 00:00:00 MST 2012)

Very professional and knowledgeable staff.


StarStarStarStarStar Always kind, courteous, and professional! —    (Patient since Mon May 19 00:00:00 MDT 2008)

Always kind, courteous, and professional!


StarStarStarStarStar The whole Staff is AMAZING! We love our yearly ... —    (Patient since Fri Aug 27 00:00:00 MDT 2021)

The whole Staff is AMAZING! We love our yearly visit


StarStarStarStarStar Everyone was very professional and informative ... —    (Patient since Fri Feb 17 00:00:00 MST 2023)

Everyone was very professional and informative during the whole process of the exam and glasses fitting.


StarStarStarStarStar I highly recommend Bailey Cove Eye CareI have ... —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

I highly recommend Bailey Cove Eye Care I have been a patient there for about 6 years and have experienced professional care from Dr.Mary Beth Chenault who is very knowledgeable and kind, the staff is also polite and friendly.


StarStarStarStarStar Very nice place —    (Patient since Wed Nov 11 00:00:00 MST 2020)

I was treated kindly and would recommend this office to others.


StarStarStarStarStar Great doctors —    (Patient since Fri Feb 26 00:00:00 MST 2016)

Prompt, friendly office staff. Great doctors and care.


StarStarStarStarStar Bailey Cove Eye Care provided expert help. They... —    (Patient since Tue Jan 10 00:00:00 MST 2023)

Bailey Cove Eye Care provided expert help. They answered all my questions, gave me the time and advice to make choices, and made sure I was happy with my care.


StarStarStarStarNo Star Had to wait a little too long before the doctor... —    (Patient since Wed Oct 30 00:00:00 MDT 2019)

Had to wait a little too long before the doctor examined me.


StarStarStarStarStar  —    (Patient since Wed Nov 06 00:00:00 MST 2013)

This is a pleasant and cheerful office, clean and bright. I never feel hurried by either the staff or Dr. Ferrell; my questions are welcomed and answered. I would recommend this practice to anyone...


StarStarStarStarNo Star The store is clean and set up nicely. Friendly ... —    (Patient since Mon Aug 23 00:00:00 MDT 2021)

The store is clean and set up nicely. Friendly staff.


StarStarStarStarStar Friendly and helpful staff —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

Friendly and helpful staff


StarStarStarStarStar We've found that this is the best eyecare place... —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

We've found that this is the best eyecare place in town after visiting other providers. You really go the extra mile compare to everyone else and we like you to know you've got loyal customers now.


StarStarStarStarStar Expeditious and Kind Appt —    (Patient since Thu Oct 16 00:00:00 MDT 2008)

Expeditious, professional, helpful, and kind service


StarStarStarStarStar The best Eye Clinic in Huntsville! Thanks Bail... —    (Patient since Fri Jan 18 00:00:00 MST 2019)

The best Eye Clinic in Huntsville! Thanks Bailey Cove Eye Care!


StarStarStarStarStar You guys are awesome !!! Both doctors and all t... —    (Patient since Mon Oct 11 00:00:00 MDT 2021)

You guys are awesome !!! Both doctors and all the staff are amazing!!!


StarStarStarStarStar Receptionist very friendly when I walked in the... —    (Patient since Fri Jan 27 00:00:00 MST 2023)

Receptionist very friendly when I walked in the door asking if they were accepting new patients. She took the time to look through cancellations as they were so busy for over a month and found me an appointment. Not surprised at how busy they were because I had read many fine recommendations for this practice. All very nice and professional staff.


StarStarStarStarStar  —    (Patient since Fri Sep 29 00:00:00 MDT 2017)

Just good folks! Staff is great!


StarStarStarStarStar I always receive excellent eye care. Love both ... —    (Patient since Wed May 10 00:00:00 MDT 2017)

I always receive excellent eye care. Love both Dr Chenault and Dr Ferrell. Their support staff shows so much respect to their patients.


StarStarStarStarStar All personnel are very professional, friendly, ... —    (Patient since Wed Aug 22 00:00:00 MDT 2007)

All personnel are very professional, friendly, and efficient. Always a great experience at this office.


StarStarStarStarStar Everyone is so polite and friendly. You are tol... —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Everyone is so polite and friendly. You are told what is going to be done before each of the exams and why they are done. Any questions you have can be answered in detail with clarity. From signing in until you leave is a very pleasant experience.


StarStarStarStarStar Love my glasses!! Love Ms. Cathy! She always ta... —    (Patient since Mon Feb 07 00:00:00 MST 2011)

Love my glasses!! Love Ms. Cathy! She always takes good care of me.


StarStarStarStarStar I can’t be more satisfied with the services 👍�... —    (Patient since Fri Jan 11 00:00:00 MST 2019)

I can’t be more satisfied with the services 👍🏻


StarStarStarStarStar Optical - fitting/choosing glasses —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

I am very impressed with the excellent service received in the Optical area (fitting/adjusting for frames). After receiving very poor service at another eyewear location in Huntsville, it has been such a relief to know that Bailey Cove Eye Care can properly fit glasses with patience and expertise, listening to the customer's needs.


StarStarStarStarStar Thank you for making me feel like family and yo... —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Thank you for making me feel like family and your only patient


StarStarStarStarStar Wow! ;-) —    (Patient since Tue May 19 00:00:00 MDT 2020)

Wow, where do I start, ya'll? Such patience and flexibility as I work through many different tries with contacts. Ashley is a gem, so patient and good-natured. Faith was the same way too. Wonderful experience. Thank you! gia


StarStarStarStarStar Very professional and caring staff. Answered a... —    (Patient since Mon Jan 23 00:00:00 MST 2023)

Very professional and caring staff. Answered all questions and took the time to make sure I was satisfied. I would definitely recommend them to anyone for their eye care.


StarStarStarStarStar Great Dr. very knowable No wait. —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

Great Dr. very knowable No wait.


StarStarStarStarStar Great service. They were able to squeeze me in ... —    (Patient since Fri May 26 00:00:00 MDT 2017)

Great service. They were able to squeeze me in with no issue to fix my glasses


StarStarStarStarStar see above! —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

Please compliment all the people working at Bailey cove Eye Care. Everyone is helpful, efficient and have the most wonderful smiles and demeanor....it's "fun" to go there.


StarStarStarStarStar  —    (Patient since Tue Jul 17 00:00:00 MDT 2007)

Timely & thorough service and friendly and professional personnel


StarStarStarStarStar 15 years later still 10/10 —    (Patient since Fri Oct 17 00:00:00 MDT 2008)

I have been a patron here since I was 9, currently 24. The staff is always excellent, friendly, and helpful. This is one doctor's appointment that never gives me anxiety. They make scheduling and appointments easy and are great at communicating. Dr. Ferrell is the best! 10/10


StarStarStarStarStar Professional and caring environment  —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

The staff is caring, professional and meets the needs of the clients. Dr. Chenault is thorough and presents in a professional and caring manner.


StarStarStarStarStar Takes very good care of one. Very friendly and ... —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

Takes very good care of one. Very friendly and very conscious of the patient 's time. No long wait period.


StarStarStarStarStar Staff and Doctor Outstanding! —    (Patient since Fri Jan 18 00:00:00 MST 2008)

Staff and Doctor Outstanding!


StarStarStarStarStar We LOVE Bailey Cove Eye Care.  —    (Patient since Mon Jan 09 00:00:00 MST 2023)

We LOVE Bailey Cove Eye Care.


StarStarStarStarStar  —    (Patient since Wed Oct 17 00:00:00 MDT 2007)

always treated respectfully and professionally by all personnel in the office.


StarStarStarStarStar Great service from support staff. The Eye Dr. W... —    (Patient since Wed Jan 04 00:00:00 MST 2023)

Great service from support staff. The Eye Dr. Was professional and knowledgeable about my problem. He is my new eye professional.


StarStarStarStarStar Everyone was very professional. —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Everyone was very professional. The facility and equipment were cleaned and sanitized. I appreciate the extra effort the staff goes to for my comfort and confidence. They were ready on time and the visit went smoothly. I have great confidence in the doctor who was very informative and answered all my questions thoroughly. I trust the doctor and his staff.


StarStarStarStarStar Very professional and friendly.  —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Very professional and friendly.


StarStarStarStarStar Staff is very friendly and helpful. Appointment... —    (Patient since Tue May 21 00:00:00 MDT 2019)

Staff is very friendly and helpful. Appointments are on time, and my optometrist really looks out for me. Marjan helps me with my selection and fit. Wouldn't consider going anywhere else.


StarStarStarStarStar Highly satisfied! —    (Patient since Wed Nov 09 00:00:00 MST 2016)

Everyone is very friendly and helpful. I’m always satisfied with the service I receive.


StarStarStarStarStar Great service —    (Patient since Wed Nov 11 00:00:00 MST 2020)

I was treated with compassion and care.


StarStarStarStarStar Glasses repair —    (Patient since Wed Mar 14 00:00:00 MDT 2012)

Kathy is the best always taking care of my needs


StarStarStarStarStar Very friendly staff —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Very friendly staff However I do not want to leave a 20 word review


StarStarStarStarStar Excellent service from friendly people  —    (Patient since Mon Jun 21 00:00:00 MDT 2010)

Excellent service from friendly people


StarStarStarStarStar Always caring and professional. —    (Patient since Fri Jan 15 00:00:00 MST 2010)

Always caring and professional.


StarStarStarStarStar Very nice and helpful —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Everyone is top notch. Very helpful and professional.


StarStarStarStarStar you have an Engineet tratned Dr. —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

you have an Engineer trained Dr.


StarStarStarStarStar Beautiful office and friendly, helpful employee... —    (Patient since Tue Feb 12 00:00:00 MST 2008)

Beautiful office and friendly, helpful employees.


StarStarStarStarStar Professional staff and very nice. —    (Patient since Wed Jan 25 00:00:00 MST 2012)

Professional staff and very nice.


StarStarStarStarStar would U please get me another appointment to ha... —    (Patient since Tue Jul 23 00:00:00 MDT 2019)

would U please get me another appointment to have cataract surgery .


StarStarStarStarStar Dr. Ferrell and Staff —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Dr. Ferrell and his staff are all great!


StarStarStarStarStar  —    (Patient since Thu Aug 27 00:00:00 MDT 2009)

I have been using Bailey Cove eyecare for years. They are very professional, accurate, fast, and reasonably priced. Best optometrist I have used what more could you want?


StarStarStarStarNo Star Very nice operation, felt like the exam was hon... —    (Patient since Wed Dec 14 00:00:00 MST 2022)

Very nice operation, felt like the exam was honest and thorough.


StarStarStarStarStar Absolutely amazing & caring staff that cares ab... —    (Patient since Mon Jan 14 00:00:00 MST 2008)

Absolutely amazing & caring staff that cares about each patient! Never felt rushed and they all embody true customer service.


StarStarStarStarStar Amazing, caring staff including front desk and ... —    (Patient since Thu Dec 08 00:00:00 MST 2022)

Amazing, caring staff including front desk and phone! I left seeing better than I have in years and that was just with temporary solution to my problem! I will definitely go back for a completion of a plan for improved vision!


StarStarStarStarStar Great place with great people. —    (Patient since Thu Dec 01 00:00:00 MST 2022)

Great place with great people.


StarStarStarStarStar As always, great care provided. —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

As always, great care provided.


StarStarStarStarStar Excellent Service and Care  —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

I received excellent care by Dr. Chenault and staff. I would refer to anyone in need of an optometrist. Thank you!


StarStarStarStarStar Bailey Cove Eye Care delivers on providing a co... —    (Patient since Mon May 19 00:00:00 MDT 2008)

Bailey Cove Eye Care delivers on providing a courteous, professional and expeditious experience under the expert direction of Dr. Ferrell.


StarStarStarStarStar friendly carinng answers questions —    (Patient since Tue May 07 00:00:00 MDT 2019)

friendly carinng answers questions


StarStarStarStarStar You were very thorough when I called and determ... —    (Patient since Mon May 10 00:00:00 MDT 2010)

You were very thorough when I called and determined that my symptoms required an appointment that’s day. Everyone was very helpful. Thank you


StarStarStarStarStar My new go to eye care! —    (Patient since Thu Dec 01 00:00:00 MST 2022)

Welcomed by friendly knowledgable staff. Very short wait time. Services rendered with the utmost care. Thankful to have found Bailey Cove Eye Care.


StarStarStarStarStar The technician and the doctor were very profess... —    (Patient since Fri Feb 27 00:00:00 MST 2009)

The technician and the doctor were very professional, kind, and caring. I had a broken pair of glasses that one of the technicians got fixed very quickly.


StarStarStarStarStar Everyone is so nice and helpful.  —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

Everyone is so nice and helpful.


StarStarStarStarStar Bailey Cove Eye Care takes the time to talk to ... —    (Patient since Wed Nov 11 00:00:00 MST 2020)

Bailey Cove Eye Care takes the time to talk to you about any issues you have with your eyes from one exam to the next.


StarStarStarStarStar Very pleasant and helpful —    (Patient since Wed Nov 04 00:00:00 MST 2020)

Very pleasant and helpful


StarStarStarStarStar Efficient and attentive. Dr. Chenault... —    (Patient since Fri Feb 26 00:00:00 MST 2016)

All staff efficient and attentive. Dr. Chenault is kind, personable and explains issues fully. All questions answered.


StarStarStarStarStar Friendly staff and doctors. Very knowledgeable ... —    (Patient since Wed Sep 05 00:00:00 MDT 2007)

Friendly staff and doctors. Very knowledgeable doctors who do not rush you and listen to your concerns.


StarStarStarStarStar  —    (Patient since Mon Jan 28 00:00:00 MST 2008)

Always enjoy my annual eye exam with Dr. Ferrell. I feel like he is one of the few eye doctors who take a personal approach to providing eye care to his patients. In a world where Healthcare is becoming less and less about the patients it is such a refreshing experience to have Dr. Ferrell for my eye care. I have been seeing him for nearly ten years and appreciate him every single time.


StarStarStarStarStar  —    (Patient since Tue May 10 00:00:00 MDT 2016)

Friendly knowledgeable staff!


StarStarStarStarStar Love the doctors and staff —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Love the doctors and staff


StarStarStarStarStar Very nice and efficient. Good office and labs.... —    (Patient since Fri Nov 06 00:00:00 MST 2015)

Very nice and efficient. Good office and labs.


StarStarStarStarStar Excellent eye care center —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

Excellent eye care center. Staff are very helpful and caring. They have a good selection of frame options as well.


StarStarStarStarStar My Doctor literally saved my life. She found m... —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

My Doctor literally saved my life. She found my high blood pressure and made certain that I schedule a visit to my medical Doctor. I’m forever grateful to her.


StarStarStarStarStar Organized, efficient and friendly  —    (Patient since Fri Dec 07 00:00:00 MST 2018)

Organized, efficient and friendly


StarStarStarStarStar Everything went well and staff was friendly. —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Everything went well and staff was friendly.


StarStarStarStarNo Star Title: Why? Sorry, no title. —    (Patient since Wed Sep 22 00:00:00 MDT 2021)

Convenient and comprehensive, including referral to needed ophthalmology. One point docked from my review because Solutionreach, Inc's "fine print" below was in such a small font that I had to greatly enlarge it to be able to read it.


StarStarStarStarStar Squeezed me in last minute and were super warm ... —    (Patient since Mon Nov 14 00:00:00 MST 2022)

Squeezed me in last minute and were super warm and kind. Thank you so much for easing my worries. Will be back for all our eye needs!


StarStarStarStarNo Star My paper perscription was wrong! The people at... —    (Patient since Thu Dec 30 00:00:00 MST 2021)

My paper perscription was wrong! The people at Lens Crafters picked up the error.


StarStarStarStarStar The service is great, the staffs were all frien... —    (Patient since Tue Nov 15 00:00:00 MST 2022)

The service is great, the staffs were all friendly and Dr. Mary Beth explained clearly the condition of my eyes. The only think I can comment is when you pick up your glasses you have to have an appointment again that should not be. Other than that everything is good.


StarStarStarStarStar Friendly, caring, and very competent staff. —    (Patient since Wed Sep 09 00:00:00 MDT 2009)

Friendly, caring, and very competent staff.


StarStarStarStarStar Outstanding Eye Care Office —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

The office is very efficient, very friendly, and very clean. My interaction with the initial examination technician, the doctor, and the contacts specialist were all quite pleasant and I felt appreciated as a patient. I would recommend this office to anyone.


StarStarStarStarStar Excellent support and assistance. Nice folks an... —    (Patient since Fri Mar 11 00:00:00 MST 2022)

Excellent support and assistance. Nice folks and very knowledgeable.


StarStarStarStarStar Staff is friendly and helpful. Office is clean... —    (Patient since Wed Jul 19 00:00:00 MDT 2017)

Staff is friendly and helpful. Office is clean and comfortable.


StarStarStarStarStar Everyone always friendly and professional. —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Everyone always friendly and professional.


StarStarStarStarStar Bailey Cove Eye Care is Great —    (Patient since Mon Mar 03 00:00:00 MST 2008)

The people at Bailey Cove Eye Care are great, caring, and always helpful.


StarStarStarStarStar Wonderful Doctors and staff. —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

Wonderful Doctors and staff.


StarStarStarStarStar Coca-cola and coffee —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

Friendly staff, great care, and affordable prices for services and products


StarStarStarStarStar The staff and Dr. Chenault are so courteous and... —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

The staff and Dr. Chenault are so courteous and caringl.


StarStarStarStarStar Friendly eye care  —    (Patient since Wed Apr 07 00:00:00 MDT 2010)

Courteous, friendly and knowledgeable service.


StarStarStarStarStar After searching for a while for an eye doctor, ... —    (Patient since Fri Oct 28 00:00:00 MDT 2022)

After searching for a while for an eye doctor, I think I’ve finally found one that feels like a perfect fit. Everyone was extremely friendly from the moment I walked in with the front desk ladies all the way to my eye exam with Dr. Chenault. Can’t recommend this clinic enough.


StarStarStarStarStar Best eye doctor and staff! —    (Patient since Wed May 03 00:00:00 MDT 2017)

Everyone is so kind and willing to answer questions! I have never waited a long time to see the doctor. I find myself looking forward my next visit because they are so quick and painless!


StarStarStarStarStar Nice staff and the doctors are great!  —    (Patient since Mon Dec 04 00:00:00 MST 2017)

Nice staff and the doctors are great!


StarStarStarStarStar I enjoy every visit! —    (Patient since Tue May 26 00:00:00 MDT 2015)

I enjoy every visit! Dr. Chenault is always pleasant and thorough. Also, Mrs. Kathy is my go-to to help me pick my frames. She always goes above and beyond to help me find the perfect pair that fits me! Just overall great experience this visit!


StarStarStarStarStar . best exam I ever had..... —    (Patient since Thu Oct 20 00:00:00 MDT 2022)

. best exam I ever had.....


StarStarStarStarStar They managed to get me an appointment on short ... —    (Patient since Wed Feb 28 00:00:00 MST 2018)

They managed to get me an appointment on short notie


StarStarStarStarStar 5-Star Rating for Bailey Cove Eye Care —    (Patient since Mon Aug 16 00:00:00 MDT 2010)

I give Bailey Cove Eye Care a 5-star rating. The staff is always friendly, courtesy, and professional. Dr. Ferrell is great! He takes his time with me every visit and is very pleasant. I highly recommend him as an eye doctor. You will not be disappointed.


StarStarStarStarStar We love Bailey Cove Eye Care!  —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

We love Bailey Cove Eye Care! The staff is do friendly and the doctors are amazing!! We take out whole family!


StarStarStarStarStar Staff and Dr's are wonderful  —    (Patient since Fri Oct 06 00:00:00 MDT 2017)

Staff and Dr's are wonderful


StarStarStarStarStar Professional, friendly atmosphere and excellent... —    (Patient since Fri Nov 12 00:00:00 MST 2010)

Professional, friendly atmosphere and excellent service.


StarStarStarStarStar Thanks for making my day so much better! Who k... —    (Patient since Wed Jun 03 00:00:00 MDT 2015)

Thanks for making my day so much better! Who knew an eyelash could cause so much grief? Y’all are amazing!


StarStarStarStarStar If you have troubled sight/ Bailey Cove can put... —    (Patient since Wed Mar 12 00:00:00 MDT 2008)

If you have troubled sight/ Bailey Cove can put it right/ no matter glasses or contacts/ eye strain can become relaxed/ you’ll look at charts and while you wait/ your pupils start to dilate/ so many varied charts you’ll see/ is it A or is it B?


StarStarStarStarStar Excellent care and great personn —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Excellent care and great personnel


StarStarStarStarStar Everyone was so nice and helpful. —    (Patient since Mon Feb 14 00:00:00 MST 2022)

Everyone was so nice and helpful.


StarStarStarStarStar Excellent care. Would strongly recommend. In an... —    (Patient since Fri Jan 21 00:00:00 MST 2011)

Excellent care. Would strongly recommend. In and out.


StarStarStarStarStar Staff is very friendly, professional, and helpf... —    (Patient since Fri Oct 19 00:00:00 MDT 2012)

Staff is very friendly, professional, and helpful. Dr. Farrell takes the time to explain his diagnosis and always addresses my questions. I feel listened to.


StarStarStarStarStar  —    (Patient since Tue May 04 00:00:00 MDT 2021)

The Doctor, Technicians and office personal were all very capable in providing services for my eye exam. The Technicians who reviewed my broken frames and provided directions as to the what I should do was very detail and helpful. Thank you for working me in since I came to make an appointment.


StarStarStarStarStar  —    (Patient since Mon Mar 10 00:00:00 MDT 2014)

Everyone was very pleasant and helpful, I was very comfortable during my appointment.


StarStarStarStarStar Professional. Tech current. Courteous. —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

Professional. Tech current. Courteous.


StarStarStarStarStar Everyone is very friendly and care about your e... —    (Patient since Thu Aug 31 00:00:00 MDT 2017)

Everyone is very friendly and care about your eye health.


StarStarStarStarStar Everyone I spoke with or came into contact with... —    (Patient since Thu Jan 10 00:00:00 MST 2008)

Everyone I spoke with or came into contact with was very friendly and professional. I do appreciate how the doctor and nurse take time to explain things to me with what they are doing and what they find regarding prescriptions. They really do care about their patients.


StarStarStarStarStar We have utilized Bailey Cove Eye Care for over ... —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

We have utilized Bailey Cove Eye Care for over twenty years and have always had excellent experience with them. The doctors are very experienced and provide patient and knowledgeable care. The staff are also well-trained and very helpful. I highly recommend this practice to anyone seeking first-rate eye care.


StarStarStarStarStar Scheduling my appointment immediately after I c... —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

Scheduling my appointment immediately after I called as it was somewhat urgent. After my appointment, scheduling another appointment with the Retina Specialist as needed.


StarStarStarStarStar  —    (Patient since Thu Dec 27 00:00:00 MST 2007)

Kathy Click is an expert at adjusting glasses. She is efficient and very friendly.


StarStarStarStarStar I recommend Bailey Cove Eye Care —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

I have been a patient at Bailey Cove Eye Care for several yrs the staff is wonderful I highly recommend them


StarStarStarStarStar Punctuality and Customer Service! —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

Punctuality and Customer Service!


StarStarStarStarStar Always a good experience at your office! Everyo... —    (Patient since Wed Sep 26 00:00:00 MDT 2012)

Always a good experience at your office! Everyone is so friendly and helpful.


StarStarStarStarStar great great great great great great —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

great great great great great great


StarStarStarStarStar The staff is always lovely —    (Patient since Mon Mar 04 00:00:00 MST 2019)

The staff is always lovely and the service is great and professional. I know they are busy but do their best to be kind and patient with their patients.


StarStarStarStarStar Alway friendly and helpful.  —    (Patient since Wed Jun 28 00:00:00 MDT 2017)

Alway friendly and helpful.


StarStarStarStarStar Everyone is friendly and make you feel your bei... —    (Patient since Mon Apr 23 00:00:00 MDT 2018)

Everyone is friendly and make you feel your being there is important to them. There is never a rush to get you in and out .


StarStarStarStarStar All services were done professionally. —    (Patient since Tue Feb 12 00:00:00 MST 2008)

All services were done professionally.


StarStarStarStarStar FRIENDLY STAFF,PROFESSIONAL DOCTOR WHO EXPLAINS... —    (Patient since Mon Sep 12 00:00:00 MDT 2022)

FRIENDLY STAFF,PROFESSIONAL DOCTOR WHO EXPLAINS THINGS IN A EASY TO UNDERSTAND WAY.


StarStarStarStarStar Dr. Chenault and staff are very friendly and kn... —    (Patient since Fri Jan 29 00:00:00 MST 2016)

Dr. Chenault and staff are very friendly and knowledgeable.


StarStarStarStarStar Great service professional and care for their p... —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Great service professional and care for their patient


StarStarStarStarStar  —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Great staff! Very personable.


StarStarStarStarStar Great Staff, professional, wonderful treatment.... —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Great Staff, professional, wonderful treatment. Top quality eye care, great frames. Highly recommended


StarStarStarStarStar  —    (Patient since Tue Sep 06 00:00:00 MDT 2022)

I was very pleased since I was a new patient that I was given an appointment so quickly. Also, since I have a dental background, I was impressed with the professionalism of your staff.


StarStarStarStarNo Star Staff friendly and helpful but the wait from yo... —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Staff friendly and helpful but the wait from your appointment time is extremely long. Plus the drops in your eyes that burn is very stressful I could feel my blood pressure going up.


StarStarStarStarNo Star Long wait but very friendly staff  —    (Patient since Tue Apr 30 00:00:00 MDT 2013)

Long wait but very friendly staff


StarStarStarStarStar  —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

Dr Chennault is excellent


StarStarStarStarStar Great experience!  —    (Patient since Tue Aug 30 00:00:00 MDT 2022)

I hadn't been to an eye doctor in over 4 years. Bailey Cove eye care made it a great experience for me!


StarStarStarStarStar Dr Ferrel is great and his office staff too. I... —    (Patient since Fri Apr 23 00:00:00 MDT 2010)

Dr Ferrel is great and his office staff too. I was having a problem with my eye and they fit me quick for an appointment.


StarNo StarNo StarNo StarNo Star Dismissive doctor and poor scheduling. —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

Doctor was incredibly dismissive and didn’t explain to me that I had an astigmatism. I didn’t learn about that until picking out glasses (from the poor selection). I filled out my paperwork properly the past two visits and they still manage to misspell my name on every document. Staff had a scheduling error that was apparently caused by a faulty text messaging system, but later asked me to make an appointment with said faulty service… leading me to believe they lied to me. This lead me to miss two entire mornings of work due to their poor management. They didn’t give me any Ishiharas or colorblind tests even though I mentioned the decline of my ability to perceive and categorize color. I would rather drive to the other side of town to get an exam, and you should to.


StarStarStarStarStar This place is awesome!! —    (Patient since Mon Jun 28 00:00:00 MDT 2021)

I swear Baily Cove Eye Care is like the Publix of Eye Care places. I've never been anywhere with a staff that's so friendly and welcoming as well as super efficient. I've always had minimal wait times and the entire ambience is comfortable and relaxing. It's clear that they truly care about their patients.


StarStarStarStarStar Great friendly and professional service! —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Great friendly and professional service!


StarStarStarStarStar Dr Ferrell and Dr Chenault are both outstanding... —    (Patient since Thu Jun 07 00:00:00 MDT 2018)

Dr Ferrell and Dr Chenault are both outstanding.


StarStarStarStarStar Always a wonderful experience with Dr Ferrell a... —    (Patient since Thu Oct 25 00:00:00 MDT 2007)

Always a wonderful experience with Dr Ferrell and his excellent office staff …


StarStarStarStarNo Star The folks here were gracious and kind and the d... —    (Patient since Fri Feb 24 00:00:00 MST 2017)

The folks here were gracious and kind and the doctor was informative and quick to diagnose and solve my problem.


StarStarStarStarStar Love this place everyone so nice and hel —    (Patient since Wed Mar 14 00:00:00 MDT 2012)

Love this place everyone so nice and helpful


StarStarStarStarStar Kathy is amazing.  —    (Patient since Tue May 16 00:00:00 MDT 2017)

Kathy in the optical department is amazing. She definitely knows what she’s doing.


StarStarStarStarStar Professional. Prompt. Knowledgeable. Thoroug... —    (Patient since Mon Nov 27 00:00:00 MST 2017)

Professional. Prompt. Knowledgeable. Thoroughly involved in all your possible eye or even health related issues! Outstanding! Can not recommend enough. Just hope he does not get so popular that it is even harder to get an appointment!


StarStarStarStarStar Best optometrist in North Alabama.  —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Staff is very professional. Clean and well maintained facility. Doctors are #1!


StarStarStarStarStar Bailey Cove Eye Care Staff —    (Patient since Wed May 11 00:00:00 MDT 2016)

The opticians at Bailey Cove Eye Care are superb. Always very gracious and accommodating. On numerous occasions, I have needed to have my glasses either repaired, serviced under warranty, or just tweaked a bit to fit after months of use. They’re always very professional and their services, especially customer care, are excellent. I highly recommend Bailey Cove Eye Care for any services needed related to eye-wear and eye care!


StarStarStarStarStar The staff are very professional and efficient. ... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

The staff are very professional and efficient. Dr. Ferrell is extremely thorough when explaining results of tests and takes all the time required for you to be comfortable with the status of your eyes.


StarStarStarStarStar Professional, friendly and all around awesome s... —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

Professional, friendly and all around awesome staff.


StarStarStarStarStar Greeted with respect and professionalism. My en... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

Greeted with respect and professionalism. My entire experience was positive and pleasant. Thank you Bailey Cove Eye Care!


StarStarStarStarStar It was great I felt very welcomed and cared for... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

It was great I felt very welcomed and cared for.


StarStarStarStarStar Can’t recommend enough  —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Every staff member is always friendly and professional and I have complete confidence in their medical expertise.


StarStarStarStarStar Always helpful with very good service. This in... —    (Patient since Tue Aug 26 00:00:00 MDT 2008)

Always helpful with very good service. This includes using your insurance to your benefit.


StarStarStarStarStar Dr. Farrell is the best, caring and concerned a... —    (Patient since Wed Jan 26 00:00:00 MST 2011)

Dr. Farrell is the best, caring and concerned about his patients eyecare.


StarStarStarStarStar Office is very clean staff is extremely friendl... —    (Patient since Mon Jul 08 00:00:00 MDT 2019)

Office is very clean staff is extremely friendly and capable of doing a great job. Dr. is very knowledgeable And friendly as well.


StarStarStarStarStar Annual eye exam. Staff extremely nice and time ... —    (Patient since Fri Feb 28 00:00:00 MST 2014)

Annual eye exam. Staff extremely nice and time spent on appointment was not too long.


StarStarStarStarStar Exceptional service & knowledge —    (Patient since Wed Jan 29 00:00:00 MST 2014)

At Bailey Cove Eye care you get great service from caring professionals. The practice continues to grow and learn as technology changes. The staff takes the time to answer any questions you may have.


StarStarStarStarStar Everyone was very helpful and friendly! —    (Patient since Wed Jun 01 00:00:00 MDT 2011)

Everyone was very helpful and friendly!


StarStarStarStarStar Great staff, knowledgeable and professional! —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Great staff, knowledgeable and professional!


StarStarStarStarStar Excellent service. Doctor was very professional... —    (Patient since Thu Aug 11 00:00:00 MDT 2022)

Excellent service. Doctor was very professional and informative. Did not try and sell things I did not need. Very pleased with entire visit.


StarStarStarStarNo Star Office staff was extremely friendly. It seemed ... —    (Patient since Wed Jun 19 00:00:00 MDT 2019)

Office staff was extremely friendly. It seemed as though the individuals conducting the eye examination we’re in a rush to complete it. There was no conversation or genuine introduction by the doctor. The gentleman that assisted me trying on glasses was personable and helpful.


StarStarStarStarStar I have been a patient at Bailey Cove Eye Care f... —    (Patient since Mon Jan 05 00:00:00 MST 2015)

I have been a patient at Bailey Cove Eye Care for 9 years. Dr. Ferrell and his office staff do an outstanding job.


StarStarStarStarStar Picked up new eye glasses —    (Patient since Mon Feb 25 00:00:00 MST 2013)

Very happy with my new prescription eyeglasses I just picked up today! Everything went so smooth, picking out the new frames at a previous appointment, and it was a much shorter wait this time to get them back. The assistant ensured I could clearly see, but also made me feel like they cared about my overall feelings towards the fit and answered all my questions.


StarStarStarStarStar Always great service and results. The Z pack di... —    (Patient since Thu Jan 31 00:00:00 MST 2008)

Always great service and results. The Z pack did the job.


StarStarStarStarStar Excellent job by everyone! —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

Excellent job by everyone!


StarStarStarStarStar I appreciated the thoroughness & care  —    (Patient since Tue Jan 12 00:00:00 MST 2016)

I appreciated the thoroughness & care in the eye glass center getting the fit just right & working to understand, explain & get the most out of my insurance.


StarStarStarStarStar courteous, friendly, helpful —    (Patient since Thu Jul 23 00:00:00 MDT 2020)

courteous, friendly, helpful


StarStarStarStarStar My daughter appointment went great  —    (Patient since Wed Jan 06 00:00:00 MST 2016)

My daughter appointment went great A++ thank you


StarStarStarStarStar Wonderful Service and great people who work the... —    (Patient since Tue Feb 25 00:00:00 MST 2020)

Wonderful Service and great people who work there.


StarStarStarStarStar This eye care center is one of the best busines... —    (Patient since Mon Jul 18 00:00:00 MDT 2022)

This eye care center is one of the best businesses I’ve been to in Huntsville. The staff was VERY friendly and professional. The doctor did a great job on diagnosis and getting me ready for new glasses. The staff member who fitted me for glasses really knew her stuff. I plan to continue to go to this eye center for years to come! Thanks for a great job!


StarStarStarStarStar Friendly, knowledgeable, efficient —    (Patient since Wed Feb 17 00:00:00 MST 2021)

The staff is friendly, outgoing and they know how to get you in and out in a timely fashion. Wait times are generally short and the waiting area is small, but comfortable. Being close to home is another benefit, as it seems like a short trip to the doctor is not as stressful as going "downtown". I appreciate the doctors and the staff at Bailey Cove Eyecare because they have worked hard for my business.


StarStarStarStarStar Great eye care and staff!  —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Great eye care and staff!


StarStarStarStarStar Very knowledgeable and courteous staff. Great e... —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Very knowledgeable and courteous staff. Great experience every time we go.


StarStarStarStarStar The doctor and staff were amazing. They did wel... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

The doctor and staff were amazing. They did well with my daughter


StarStarStarStarStar The office staff was welcoming and friendly. Th... —    (Patient since Fri Jul 09 00:00:00 MDT 2021)

The office staff was welcoming and friendly. The exterior and interior was clean. The wait time was short and the Doctor was awesome. I would highly recommend to all.


StarStarStarStarStar Always a pleasure to visit. The professional st... —    (Patient since Thu Jan 10 00:00:00 MST 2008)

Always a pleasure to visit. The professional staff makes me feel valued and well cared for.


StarStarStarStarStar Bailey Cove Eye Care is a great place to go! —    (Patient since Tue Oct 21 00:00:00 MDT 2008)

Whenever I go to Bailey Cove Eye Care I know I will get excellent professional care. Everyone is helpful, courteous, & pleasant.


StarStarStarStarStar Recent Visit July 2022 —    (Patient since Fri May 27 00:00:00 MDT 2022)

Great environment, great people, great service


StarStarStarStarStar A+++ Excellent  —    (Patient since Wed Feb 25 00:00:00 MST 2015)

A+++ Excellent experience every time. Highly recommend.


StarStarStarStarStar Always have a positive experience here. The rec... —    (Patient since Wed Jan 28 00:00:00 MST 2015)

Always have a positive experience here. The reception area is clean and welcoming with great snacks. All the staff is helpful and knowledgeable and Dr. Mary Beth Chenault is wonderful. She takes time to listen to you and I never feel rushed.


StarStarStarStarStar Polite, efficient, and excellent service. Both ... —    (Patient since Mon Mar 09 00:00:00 MDT 2020)

Polite, efficient, and excellent service. Both my wife and I were impressed by Dr. Chenault and staff.


StarStarStarStarStar Friendly competent  —    (Patient since Wed Apr 07 00:00:00 MDT 2010)

Friendly competent staff


StarStarStarStarStar Excellent care, service and exceptional staff a... —    (Patient since Tue Jun 28 00:00:00 MDT 2022)

Excellent care, service and exceptional staff and doctors


StarStarStarStarStar Ev —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

Everyone is so nice and helpful


StarStarStarStarStar Great employees!! —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Always a pleasure going to Bailey Cove eyecare. You are always greeted when you walked in the door and the girls behind the desk are most helpful. Kathi in eyewear always has a smile on her face and is ever so patient with her customers. This week during the sunglasses sale, she and the others in her department were super busy. But that did not slow her down or cause her to lose her smile. Also Denise and insurance is great to work with. She keeps you up-to-date on your claims that are filed and answers all questions.


StarStarStarStarStar Joanne C. —    (Patient since Mon May 23 00:00:00 MDT 2022)

Everyone from front desk to techs and the doctor were awesome! Very friendly, knowledgeable, and helpful!


StarStarStarStarStar Our family enjoys Dr. Ferrell’s genuine care an... —    (Patient since Fri Apr 11 00:00:00 MDT 2014)

Our family enjoys Dr. Ferrell’s genuine care and thoughtfulness, along with his expertise in eye care! Our entire family sees him for our eye health and we are so thankful for him and his team. We recommend this practice to everyone looking for an eye doctor!


StarStarStarStarStar Great glasses assistance from Marjan.  —    (Patient since Wed Dec 01 00:00:00 MST 2021)

Great glasses assistance from Marjan. Very helpful with glasses, and great listening skills to get glasses to fit my needs were very good and knowledgeable in her department.


StarStarStarStarStar Absolutely love the quick response by the staff... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

Absolutely love the quick response by the staff and the professional service.


StarStarStarStarStar The front desk person was very friendly and hel... —    (Patient since Thu Jun 16 00:00:00 MDT 2022)

The front desk person was very friendly and helpful. The Dr. was easy to talk to and answered all my questions.


StarStarStarStarStar Trust your doctor.  —    (Patient since Thu Aug 09 00:00:00 MDT 2007)

The staff is amazing and Dr. Ferrell been taking care of and my entire family for a very long time.


StarStarStarStarStar Very professional, takes time to listen to my c... —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

Very professional, takes time to listen to my concerns


StarStarStarStarStar You guys are awesome!!! All of you , what a won... —    (Patient since Mon Oct 11 00:00:00 MDT 2021)

You guys are awesome!!! All of you , what a wonderful experience I have every time I come!! I love all the ladies behind the desk, the ones fitting you for glasses, the docs . Keep up the good work!!!


StarStarStarStarStar Fortunate to have been referred to the Bailey C... —    (Patient since Fri Jun 11 00:00:00 MDT 2021)

Fortunate to have been referred to the Bailey Cove Eye Care last year and so pleased with the care I receive. Whole heartedly endorse Dr. James Ferrell and his staff.


StarStarStarStarStar everyone kind explains the procedure and answer... —    (Patient since Tue May 07 00:00:00 MDT 2019)

everyone kind explains the procedure and answers questions


StarStarStarStarStar Gene‘s Review  —    (Patient since Thu Mar 07 00:00:00 MST 2013)

I found your online presence to be very User friendly.


StarStarStarStarStar Great visit with Dr Farrell. Very timely advice... —    (Patient since Mon Mar 03 00:00:00 MST 2008)

Great visit with Dr Farrell. Very timely advice.


StarStarStarStarStar Very friendly! Great experience!  —    (Patient since Fri Jun 10 00:00:00 MDT 2022)

Very friendly! Great experience!


StarStarStarStarStar I —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

I am unable to define any areas for improvement - everything was great.


StarStarStarStarStar Bailey Cove Eye Care is beyond exceptional. —    (Patient since Tue Nov 11 00:00:00 MST 2008)

I have been going to Bailey Cove Eye Care for years and I love dealing with the entire staff. Everyone is always so kind, professional and caring!!!! I would recommend Bailey Cove Eye to EVERYONE!!!!!


StarStarStarStarStar Dr Ferrell and his staff are the BEST they go o... —    (Patient since Tue Feb 08 00:00:00 MST 2011)

Dr Ferrell and his staff are the BEST they go out of their way to make you feel like family. Knows what you need with great prices.


StarStarStarStarStar Excellent local eye care  —    (Patient since Fri Feb 23 00:00:00 MST 2018)

I love the location and the team at Bailey Cove Eye Care. A few years ago, I had a distressing situation with one of my eyes and didn't want to drive across town to my usual eye doctor. They got me in the same day, addressed my concerns, and have had my business ever since. The physicians and entire staff are friendly and professional.


StarStarStarStarStar Excellent eye care —    (Patient since Wed Nov 11 00:00:00 MST 2020)

Always a great place for annual check up but most recently they got me in immediately for a walk in for my allergies. Great and friendly staff!


StarStarStarStarStar Great service —    (Patient since Wed Nov 11 00:00:00 MST 2020)

I went in to have my glasses adjusted and I was treated with so much kindness and consideration it made me happy to be there!


StarStarStarStarStar Caring practice —    (Patient since Wed Apr 07 00:00:00 MDT 2010)

All the associates and doctors are friendly, courteous and caring.


StarStarStarStarStar Wonderful with children  —    (Patient since Fri May 27 00:00:00 MDT 2022)

The staff was incredibly patient and kind with my fussy two year old. I’m extremely grateful for their graciousness. I would absolutely refer to a friend!


StarStarStarStarStar A very caring and competent doctor. Goes the ex... —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

A very caring and competent doctor. Goes the extra step to ensure your eyes are getting the proper care.


StarStarStarStarStar Love the staff at Bailey Cove Eyecare —    (Patient since Wed Feb 20 00:00:00 MST 2019)

Love the staff and Dr Chenault . Everyone is very nice and helpful. Don’t tend to overbook. Get in quickly. The office is clean and items sanitized. Dr Chenault is terrific!


StarStarStarStarStar The staff was outstanding, very professional a... —    (Patient since Mon May 23 00:00:00 MDT 2022)

The staff was outstanding, very professional and personable. Thank you


StarStarStarStarStar Friendly and efficient —    (Patient since Wed Jun 28 00:00:00 MDT 2017)

Everyone at Bailey Cove Eye Care is friendly and efficient in their jobs.


StarStarStarStarStar Best Eyecare is HSV —    (Patient since Wed Jun 02 00:00:00 MDT 2021)

From the moment you walk through the door you’re greeted with a warm smile. I was an hour early for my Appt and they were able to work me in. They are kind and attentive.


StarStarStarStarStar Very efficient and professional and friendly to... —    (Patient since Tue Dec 01 00:00:00 MST 2020)

Very efficient and professional and friendly too.


StarStarStarStarStar  —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Excellent service. Love Dr. Ferrelll.


StarStarStarNo StarNo Star Dr. Ferrell is a real joy as a doctor. Thoroug... —    (Patient since Tue Mar 25 00:00:00 MDT 2008)

Dr. Ferrell is a real joy as a doctor. Thorough and caring - I can't imagine seeing anyone else. This last visit seemed like the office staff was struggling. Patients leaving after waiting too long for appointments. I wanted to buy glasses but was unable to do so since there was such a backlog. Never got the promised follow up call either. Hopefully this was just an isolated incident.


StarStarStarStarStar The entire staff at Bailey Cove Eye Care are ve... —    (Patient since Tue Apr 17 00:00:00 MDT 2018)

The entire staff at Bailey Cove Eye Care are very friendly and professional. They keep you informed on your progress and answer any and all questions concerning eyes and glasses. I am confident you will feel at home with the folks at Bailey Cove Eye Care.


StarStarStarStarStar Excellent care and Professional Staff —    (Patient since Mon Feb 17 00:00:00 MST 2020)

Excellent care and Professional Staff


StarStarStarStarStar Dr Ferrell genuinely care about his patients. S... —    (Patient since Tue Mar 09 00:00:00 MST 2010)

Dr Ferrell genuinely care about his patients. Staff is patient and welcoming. Dr Ferrell explains regular stuff and issues in such a way it is easy to understand and is encouraging. Office is always clean and nicely decorated.


StarStarStarStarStar Always pleasant and eff —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

Always pleasant and efficient


StarStarStarStarStar The doctors and staff are both friendly and pro... —    (Patient since Tue Feb 05 00:00:00 MST 2008)

The doctors and staff are both friendly and professional.


StarStarStarStarStar Very kind and caring people. —    (Patient since Mon Sep 08 00:00:00 MDT 2008)

Very kind and caring people.


StarStarStarStarStar Everyone was very helpful  —    (Patient since Fri Dec 17 00:00:00 MST 2021)

Everyone was very helpful


StarStarStarStarStar Dr Ferrell and his staff are very knowledge and... —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

Dr Ferrell and his staff are very knowledge and wonderful, caring people! I would highly recommend them!


StarStarStarStarStar  —    (Patient since Fri Mar 28 00:00:00 MDT 2008)

I am very appreciative for everyone there that answered my questions and took the time to treat my issue. Thank you all so much !


StarStarStarStarStar Have been a client at Bailey Cove Eye Care for ... —    (Patient since Fri Jan 16 00:00:00 MST 2009)

Have been a client at Bailey Cove Eye Care for over 20 years. The location is convenient, the waits are short and the whole staff is very nice. I highly recommend them.


StarStarStarStarStar Great service. Thorough exam. Great selection o... —    (Patient since Thu Aug 02 00:00:00 MDT 2007)

Great service. Thorough exam. Great selection of glasses. Friendly and helpful staff. I have been a patient for 18 years.


StarStarStarStarStar Bailey Cove Eye Care is the best! We've been go... —    (Patient since Mon Jan 26 00:00:00 MST 2009)

Bailey Cove Eye Care is the best! We've been going there with our family for 13+ years and every visit has been wonderful. Thank you to the entire staff!


StarStarStarStarStar Dr Ferrell and his staff are awesome!!! —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

Dr Ferrell and his staff are awesome, professional and friendly! I trust them completely when it comes to my vision.


StarStarStarStarStar Dr Ferrell and his office staff are professiona... —    (Patient since Wed Feb 20 00:00:00 MST 2008)

Dr Ferrell and his office staff are professional and caring


StarStarStarStarStar Bailey Cove Eye Care —    (Patient since Mon Nov 26 00:00:00 MST 2007)

My wife and I have been using Bailey Cove Eye Care for many years. We have always been highly satisfied with their professionalism and the overall quality of service and support.


StarStarStarStarStar I absolutely love Bailey Cove eye care. The Doc... —    (Patient since Fri Feb 21 00:00:00 MST 2020)

I absolutely love Bailey Cove eye care. The Doctors are amazing and so are the staff.


StarStarStarStarStar Visiting from Tennessee and, started having an ... —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

Visiting from Tennessee and, started having an eye problem. Walked in to see if a doctor could check to see if something was in my eye. Luckily they had a cancellation and could see me. Very impressed wit doctor and staff.


StarStarStarStarStar Everyone there were such sweet an knowledgeable... —    (Patient since Wed Apr 20 00:00:00 MDT 2022)

Everyone there were such sweet an knowledgeable people! They took there time an took care of me.


StarStarStarStarStar The Bailey Cove Eye Care staff has been friendl... —    (Patient since Wed Feb 19 00:00:00 MST 2014)

The Bailey Cove Eye Care staff has been friendly and helpful. Dr. Ferrell has been patient in answering my many questions. He even took time to explain how normal curve Gaussian probability theory is used to predict the very slight chance of an error in cataract surgery.


StarStarStarStarStar Dr. Ferrell and his staff have served my family... —    (Patient since Mon Nov 19 00:00:00 MST 2007)

Dr. Ferrell and his staff have served my family for over 15 years. I trust him to help educate me on my conditions and treatments and highly recommend him to anyone who wants a local eye doctor who will take the time to ensure you are taken care of. His staff is friendly and extremely professional and knowledgeable.


StarStarStarStarStar Recent Annual exam —    (Patient since Tue Jan 08 00:00:00 MST 2019)

Dr. Chennault is terrific. She gets my diagnosis and prescription correct every time. The staff is friendly efficient and thorough. Strongly recommend!


StarStarStarStarStar Bailey Cove Eye Care is one of the best optical... —    (Patient since Thu Mar 10 00:00:00 MST 2022)

Bailey Cove Eye Care is one of the best optical businesses in Huntsville. All of their staff are courteous and professional. Kathi was extremely helpful (along with the other lady who assist customers finding frames) and Michael as well.


StarStarStarStarStar Absolutely the BEST! —    (Patient since Fri May 10 00:00:00 MDT 2013)

Amanda has worked so tirelessly with my daughter to improve her speech and communication. She is a great "out of the box" thinker. My daughter is excited to go every time!


StarStarStarStarStar I wouldn’t trust my eyes with any other place!  —    (Patient since Fri Jul 20 00:00:00 MDT 2018)

I struggled for at least four years with what I thought was an eye condition I’d have to live with the rest of my life having gone to two other eye doctors over the years seeking help. They were not able to help me, and one ophthalmologist even incorrectly diagnosed my condition as allergies. After basically resolving to live with this condition, I was discussing my frustration with a coworker one day and he recommended me to Bailey eye care; specifically to Dr Chenault. I was reluctant, but I decided to give it one last try at figuring out what was going on with my eyes as the condition was quite uncomfortable and even painful some days. After first meeting with Dr. Chenault, I explained to her my situation and my experiences with other eye doctors as well as my condition. She spent what I would consider to be a significant amount of time with me figuring out what was going on with my right eye. I could immediately tell that she genuinely wanted to figure out what was wrong with my eye. After an extremely tenacious and thorough examination, she told me exactly what was wrong with my eye, exactly how to fix it, and even how long it would take to get better. Needless to say I was shocked, overjoyed and maybe even a little skeptical at the same time. For the next few weeks I followed her instructions to the letter, and what do you know…… my right eye that felt like it had splinters jabbing it it 24/7 is now 100% healed and I have zero trouble out of it. I am now pain free and haven’t had a single bit of trouble with my eye ever since. Needless to say, I won’t trust my eyes to any other place.


StarStarStarStarStar Awesome  —    (Patient since Thu Jan 06 00:00:00 MST 2011)

They are very polite and make sure you're well taken care of. I always feel welcomed.


StarStarStarStarStar Good experience. I did take a long time to ord... —    (Patient since Wed May 20 00:00:00 MDT 2009)

Good experience. I did take a long time to order my new glasses.


StarStarStarStarStar Very friendly, professional office. Have been p... —    (Patient since Wed Aug 27 00:00:00 MDT 2008)

Very friendly, professional office. Have been patient there 14 yrs.


StarStarStarStarStar Very courteous and professional.  —    (Patient since Wed Jan 02 00:00:00 MST 2008)

Very courteous and professional.


StarStarStarStarStar This office is professional —    (Patient since Wed Apr 06 00:00:00 MDT 2022)

This office is professional


StarStarStarStarStar Excellent service was provided with the office ... —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

Excellent service was provided with the office staff and doctor


StarStarStarStarStar Dr. Chenault and the staff are amazing!  —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Dr. Chenault and the staff are amazing!


StarStarStarStarStar I receive excellent care from Dr. Farrell. Very... —    (Patient since Tue Dec 02 00:00:00 MST 2014)

I receive excellent care from Dr. Farrell. Very patient with me.


StarStarStarStarStar Always friendly, very informative and never w/o... —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Always friendly, very informative and never w/o smiles in the office.


StarStarStarStarStar The team that assisted me with the vision field... —    (Patient since Thu Apr 03 00:00:00 MDT 2008)

The team that assisted me with the vision field test were excellent! Raven made a very positive and professional impression.


StarStarStarStarStar Your staff are always pleasant and professional... —    (Patient since Mon Nov 02 00:00:00 MST 2020)

Your staff are always pleasant and professional! Dr. Ferrell is an exceptional doctor and always takes the time to explain in a layman's terms your diagnosis. The entire group make you feel like part of a family!


StarStarStarStarStar Bailey Cove Eye Care —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Friendly staff and clean office


StarStarStarStarStar 10/10! —    (Patient since Tue Jan 26 00:00:00 MST 2021)

Such a great experience! Everyone is so friendly, welcoming, and professional!


StarStarStarStarNo Star Wait time was miserable —    (Patient since Wed Jul 26 00:00:00 MDT 2017)

Wait time was miserable. Appointment time given over the phone a month ago did not match your appointment time, so I had to wait. Excessively.


StarStarStarStarStar Excellent service. Dr Ferrell spends plenty of... —    (Patient since Mon Feb 11 00:00:00 MST 2008)

Excellent service. Dr Ferrell spends plenty of time with each patient


StarStarStarStarStar Great team of caring professionals —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

The whole staff at Bailey Cove Eye Care is excellent. They are very caring and professional. They take the time to make sure all your issues are dealt with. I feel safe trusting my eyes and eyesight to Bailey Cove Eye Care.


StarStarStarStarStar Great staff . Very clean office! Have recommend... —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Great staff . Very clean office! Have recommended this office to my closest friends and they like the Dr s also….


StarStarStarStarStar Quick service and friendly staff.  —    (Patient since Mon Oct 23 00:00:00 MDT 2017)

Quick service and friendly staff.


StarStarStarStarStar Young lady was helpful and professional and ver... —    (Patient since Mon Oct 25 00:00:00 MDT 2021)

Young lady was helpful and professional and very patient.


StarStarStarStarStar Great Service —    (Patient since Wed Apr 07 00:00:00 MDT 2010)

Staff was knowledgeable and courteous. Explanations were given on all operations. Any questions were answered. Overall everything was quick and friendly.


StarStarStarStarStar Love Bailey Cove Eye Care! From the moment you... —    (Patient since Fri Aug 07 00:00:00 MDT 2009)

Love Bailey Cove Eye Care! From the moment you walk through the door, to the moment you leave you are treated professional but also friendly. My fav is Kathy for choosing and getting my glasses fitted.


StarStarStarStarStar Everyone was extremely kind to me! —    (Patient since Wed Aug 29 00:00:00 MDT 2007)

Everyone was extremely kind to me!


StarStarStarStarStar Very kind an they listen to yo … —    (Patient since Tue Feb 22 00:00:00 MST 2022)

Very kind an they listen to yo …


StarStarStarStarStar I’ve been going to you guys for years your alwa... —    (Patient since Tue Jan 17 00:00:00 MST 2012)

I’ve been going to you guys for years your always very polite and very profesional, 🙏🏼 godbless


StarStarStarStarStar I really enjoy visiting Dr. Ferrell he’s a grea... —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

I really enjoy visiting Dr. Ferrell he’s a great doctor and the staff is also great. I would recommend him to anyone.


StarStarStarStarStar This should be your optometrist office! —    (Patient since Tue Feb 11 00:00:00 MST 2020)

I have always had a fantastic experience at this office. I never feel dumb or silly for asking multiple questions. The staff is patient and kind. Dr. Ferrell is fun to talk to and explains the problems with my vision in a way that I understand completely. They also have a wide selection of glasses to choose from.


StarStarStarStarStar Doctors Farrel and Chenault are excellent. I ... —    (Patient since Thu Jun 07 00:00:00 MDT 2018)

Doctors Farrel and Chenault are excellent. I am beyond satisfied with their service.


StarStarStarStarStar I was getting the dry eye procedures and the Al... —    (Patient since Fri Dec 07 00:00:00 MST 2018)

I was getting the dry eye procedures and the Alcon rep, the physician, and the assistant were all in the room. I want to thank them so much - I was a bit nervous and everyone treated me very kindly and this helped to calm me inside. It wasn’t painful at all, but their kind demeanor made the difference for this Nervous Nellie! I will be back and will definitely recommend to my friends!


StarStarStarStarStar Very friendly staff and doctors. Quick and accu... —    (Patient since Thu Dec 27 00:00:00 MST 2018)

Very friendly staff and doctors. Quick and accurate service. I would recommend to anyone looking for eye care place.


StarStarStarStarStar still trying to get my wife to come here too —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

still trying to get my wife to come here too


StarStarStarStarStar Dr Farrell and his staff are outstanding, my go... —    (Patient since Mon Jun 02 00:00:00 MDT 2008)

Dr Farrell and his staff are outstanding, my go to staff for my eye needs for over 20 years. Tremendously professional and I value his counsel and opinion!


StarStarStarStarStar Very friendly staff and excellent service  —    (Patient since Fri Feb 17 00:00:00 MST 2017)

Very friendly staff and excellent service


StarStarStarStarStar Staff is wonderful. Love Dr Farrell.  —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

Staff is wonderful. Love Dr Farrell.


StarStarStarStarStar Efficient, courteous team. Love the thorough an... —    (Patient since Fri Feb 26 00:00:00 MST 2016)

Efficient, courteous team. Love the thorough and informative health information shared by Dr. Chenault.


StarStarStarStarStar Very helpful, comforting, and supportive —    (Patient since Tue Feb 01 00:00:00 MST 2022)

Very helpful, comforting, and supportive with someone that has never had glasses before in 40 years.


StarStarStarStarStar The doctor and his staff are both professional ... —    (Patient since Fri Jan 16 00:00:00 MST 2009)

The doctor and his staff are both professional and friendly. I have been trusting them with my vision issues for more than 20 years!


StarStarStarStarStar  —    (Patient since Fri Jan 15 00:00:00 MST 2010)

Terrific service and care. Btw, I dislike surveys.


StarStarStarStarStar Awesome service from an awesome place! —    (Patient since Fri Jan 18 00:00:00 MST 2019)

Top notch Dr's and staff. Thanks for taking care of our family's needs!


StarStarStarStarStar Bailey Cove Eyecare is an organization that is ... —    (Patient since Wed Feb 20 00:00:00 MST 2008)

Bailey Cove Eyecare is an organization that is positive professional and caring


StarStarStarStarStar Timely appointment and eye care service great. —    (Patient since Wed Oct 30 00:00:00 MDT 2019)

Timely appointment and eye care procedures were great.


StarStarStarStarStar Excellent Service —    (Patient since Wed Jan 26 00:00:00 MST 2022)

I called as a new patient with an urgent concern. They found a time in their booked schedule to see me. Friendly, professional, and thorough.


StarStarStarStarStar . Very friendly staff. Dr Ferrell is profession... —    (Patient since Mon Apr 28 00:00:00 MDT 2008)

. Very friendly staff. Dr Ferrell is professional and personable.


StarStarStarStarStar All the personnel and Doctors are very professi... —    (Patient since Fri Jan 11 00:00:00 MST 2019)

All the personnel and Doctors are very professional and kind I’m very pleased with your service 👍🏻


StarStarStarStarStar I found everyone pleasant and friendly along wi... —    (Patient since Thu Jan 20 00:00:00 MST 2022)

I found everyone pleasant and friendly along with a very thorough eye exam.


StarStarStarStarStar I have always received fast and efficient car... —    (Patient since Thu Jul 18 00:00:00 MDT 2019)

I have always received fast and efficient care at Bailey Cove Eye Care by very knowledgeable and kind people. Thank you for your excellent service.


StarStarStarStarStar Every one was very helpful —    (Patient since Thu Feb 05 00:00:00 MST 2009)

Every one was very helpful


StarStarStarStarStar Great staff!! I felt very taken care of. I nev... —    (Patient since Tue Jan 18 00:00:00 MST 2022)

Great staff!! I felt very taken care of. I never felt rushed. Everything was explained so well. I understood why I needed certain things for my glasses and how I would benefit from those things. Would highly recommend them!!


StarStarStarStarStar I was very happy from the services the eye clin... —    (Patient since Tue Jan 11 00:00:00 MST 2022)

I was very happy from the services the eye clinic provided. Very courteous and professional. The doctor explained my concerns and recommendations. I highly recommend this clinic. Thank you.


StarStarStarStarStar Responsive —    (Patient since Mon Aug 09 00:00:00 MDT 2021)

Worked me in Quickly when need arose and provided quick diagnosis and feedback.


StarStarStarStarStar Caring doctors and staff. Highly recommend  —    (Patient since Wed Sep 05 00:00:00 MDT 2007)

The doctors at Bailey Cove Eye Care are very knowledgeable and caring. The staff is friendly helpful.


StarStarStarStarStar Courteous and professional service in a timely ... —    (Patient since Wed Oct 25 00:00:00 MDT 2017)

Courteous and professional service in a timely manner.


StarStarStarStarStar Bailey Cove Eye Care —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

Dr Farrell is very personable and still very professional. He willingly answers all questions. His assistants R Technicians and receptionist were all most professional and helpful


StarStarStarStarStar Highly recommend!  —    (Patient since Wed Aug 15 00:00:00 MDT 2018)

Dr. Chenault is very nice and thorough! I will be back!


StarStarStarStarStar Worth the 30 minute drive —    (Patient since Mon Dec 27 00:00:00 MST 2021)

I was surprised at just how much everyone seemed to enjoy their jobs - on the workday after Christmas! My husband and I also liked how unpretentious Dr. Chenault is. She dresses just like everyone else and introduces herself by first name. She's extremely knowledgeable, kind, and confident. Everyone clearly explains what they're doing and why, and Dr. Chenault doesn't push unnecessary procedures or expense. This practice seems to have a great work culture, AND they're professional, competent, and do NOT give us the feeling that they're just working for kickbacks. Third place is a charm - we've finally found our eye doctor!


StarStarStarStarStar I have used Dr Ferrel and his office for severa... —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

I have used Dr Ferrel and his office for several years and everyone is and has always been so wonderful. They take care of each patient as if they are the only one.


StarStarStarStarNo Star Great people & great service —    (Patient since Tue Mar 01 00:00:00 MST 2016)

Great people & great service


StarStarStarStarStar Good Sereval,always friendly and kind. —    (Patient since Mon Mar 23 00:00:00 MDT 2015)

Good Sereval,always friendly and kind.


StarStarStarStarStar The staff was very friendly and helpful.  —    (Patient since Wed Oct 16 00:00:00 MDT 2019)

The staff was very friendly and helpful.


StarStarStarStarStar Excellent care; very professional, prompt & cou... —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Excellent care; very professional, prompt & courteous!


StarStarStarStarStar  —    (Patient since Tue May 01 00:00:00 MDT 2018)

A very friendly atmosphere and caring staff that takes care of you and know their skills.


StarStarStarStarStar Kathy and staff are the best!!! —    (Patient since Mon Aug 30 00:00:00 MDT 2010)

Kathy and staff are the best!!!


StarStarStarStarStar Amazing staff here. So kind, helpful, friendly ... —    (Patient since Thu Dec 12 00:00:00 MST 2019)

Amazing staff here. So kind, helpful, friendly and professional. They really care about you.


StarStarStarStarStar Excellent service from checking in through dism... —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Excellent service from checking in through dismissal. Professional staff; none better


StarStarStarStarNo Star Great service. Nice people. —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

Great service. Nice people.


StarStarStarStarStar Always a great experience! —    (Patient since Fri May 09 00:00:00 MDT 2008)

Always a great experience!


StarStarStarStarStar Great service for scheduled exams and for quick... —    (Patient since Mon Mar 28 00:00:00 MDT 2016)

Great service for scheduled exams and for quickly treating a scratched cornia or splinter in the eye..


StarStarStarStarStar Always friendly and very pr —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

Always friendly and very professional


StarStarStarStarStar Because they care more than other eye care cent... —    (Patient since Wed Nov 11 00:00:00 MST 2020)

Because they care more than other eye care centers I have been to, they don't just work you through like cattle, they actually sit down with and discuss the issues you have with your eyes, even from the last exam to the current exam and explain anything that you can do to help yourself.


StarStarStarStarStar The staff are very nice and professional. —    (Patient since Fri Mar 08 00:00:00 MST 2013)

The staff are very nice and professional.


StarStarStarStarStar Also a delightful experience! All the staff are... —    (Patient since Tue Dec 13 00:00:00 MST 2011)

Also a delightful experience! All the staff are friendly and professional.


StarStarStarStarStar I'm loving my new glasses! I was impressed by t... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

I'm loving my new glasses! I was impressed by the doctor and staff's use of state-of-art equipment, accuracy, courtesy, clear instructions to me. After a thorough exam of my eyes and general health, Dr Ferrell gave me my prescription, along with spot-on recommendations for my aging issues. My optician was extraordinary. She deftly took me through the many frame possibilities, resulting in the most comfortable and best-suited frames, along with lens type. With exquisite care she measured and marked them for distant and close vision. Well done!


StarStarStarStarStar Excellent care —    (Patient since Tue Nov 30 00:00:00 MST 2021)

I am a new patient and thought my care was excellent


StarStarStarStarStar Great place —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Great place! Dr Ferrell is great and the staff is too !


StarStarStarStarStar They are friendly and kind. They take time to l... —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

They are friendly and kind. They take time to listen to your needs. They are very professional. I enjoy going for the care of my eyes.


StarStarStarStarStar This is by far the best eye care center in Hunt... —    (Patient since Mon Aug 30 00:00:00 MDT 2010)

This is by far the best eye care center in Huntsville!!! Each and every staff member is friendly, efficient, and makes your eye care experience the best! Appointments are kept on time, you aren't stuck waiting 45 minutes for a scheduled appointment. They offer a huge selection of eyewear to choose from and quality is fantastic!


StarStarStarStarStar Awesome as always —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

All the staff took great care of me. Mary Beth saved my life a year ago and I’m forever in her debt. 100% will and do recommend people to see her all the time!


StarStarStarStarStar Always a great team of Employees!  —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Always a great team of employees working at Bailey Cove Eye Care, to make me feel confident in my eye health. Shout out to Cathy in eyewear, so very efficient in taking care of my needs. She goes the extra mile!


StarStarStarStarStar Friendly, professional staff. Pleasant to visit... —    (Patient since Tue May 10 00:00:00 MDT 2016)

Friendly, professional staff. Pleasant to visit.


StarStarStarStarStar Everything about my son’s office visit was wond... —    (Patient since Wed Nov 17 00:00:00 MST 2021)

Everything about my son’s office visit was wonderful with a very family friendly environment, and wonderful staff. Dr Ferrel was patient with my 6 year old boy, and explained his extensive vision issues very well, and answered all my questions.


StarStarStarStarStar First time client —    (Patient since Wed Nov 17 00:00:00 MST 2021)

My general care medical care provider referred me to Bailey Cove Eye care. It took about a month to be seen but some of that was in setting up the referral. I was in no hurry and had no emergent need. Dr. Ferrell seemed quite knowledgeable, thorough and relatable. He was very good about discussing pros/cons of various vision correction options with me. I am 50 years old so have seen plenty of medical offices. This is office is hands down the best encounter from friendliness, thoroughness and quality of care I have ever encountered. I would highly recommend Bailey Cove Eye care and without reservation.


StarStarStarStarStar Quick service, friendly, professional, large se... —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Quick service, friendly, professional, large selection of frames and lenses. Highly recommended.


StarStarStarStarStar ... —    (Patient since Wed Sep 25 00:00:00 MDT 2019)

very professional and willing to take the time to explain everything.


StarStarStarStarStar Professional, friendly staff, nice clean facili... —    (Patient since Mon Aug 23 00:00:00 MDT 2021)

Professional, friendly staff, nice clean facility, good selection of eyewear.


StarStarStarStarStar Great service, very nice staff. —    (Patient since Mon Apr 25 00:00:00 MDT 2011)

I had my eyes examined and no need fire eye test. Thanks for saving me money.


StarStarStarStarNo Star Pleasant, capable and reasonable waiting times —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

Pleasant, capable and reasonable waiting times


StarStarStarStarStar Dr. Chenault is very professional and answers a... —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

Dr. Chenault is very professional and answers all questions clearly.


StarStarStarStarStar Everyone was so friendly and made you feel like... —    (Patient since Mon Nov 01 00:00:00 MDT 2021)

Everyone was so friendly and made you feel like you were one of them.


StarStarStarStarStar  —    (Patient since Wed Jun 05 00:00:00 MDT 2019)

very nice staff and very professional...


StarStarStarStarStar Love this place ! Dr. Ferrell and his staff is ... —    (Patient since Mon Apr 26 00:00:00 MDT 2010)

Love this place ! Dr. Ferrell and his staff is so kind and helpful! !


StarStarStarStarStar  —    (Patient since Mon Sep 10 00:00:00 MDT 2018)

I was very pleased with the timeliness of my visit and with all the office staff.


StarStarStarStarStar I am very pleased with the care I received! Al... —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

I am very pleased with the care I received! All employees were very nice!


StarStarStarStarStar Best team ever! —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

Great service as always. I was able to get an appointment quickly when I had a problem. Personable , knowledgeable and truly helpful. I love this team and wouldn't go anywhere else!


StarStarStarStarStar Great service and good staff to help you.  —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Great service and good staff to help you.


StarStarStarStarStar Staff was very friendly and understanding with ... —    (Patient since Tue Oct 12 00:00:00 MDT 2021)

Staff was very friendly and understanding with my son, they explained all of our options and why he needed glasses! I am very satisfied with their service!


StarStarStarStarStar Very nice place, no long waits. Everyone was fr... —    (Patient since Mon Oct 11 00:00:00 MDT 2021)

Very nice place, no long waits. Everyone was friendly and patient. Also appreciated all you come in close contact with wear masks during this time period. The doctor was very good. Kathy, the lady that helped me with getting my prescription filled was very friendly and efficient


StarStarStarStarStar I like this office, Dr.Ferrel is a very good ey... —    (Patient since Wed Nov 04 00:00:00 MST 2015)

I like this office, Dr.Ferrel is a very good eye Doctor, his staff is great, they take care of you when you walk into his office. You know everything will be done for good eye care. My friends use him my husband used him until he passed away. You will not be disappointed.. our eyes are important and we need good eye care.


StarStarStarStarStar Could not have been better!  —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

Could not have been better! Got honest opinion regarding my eyes.


StarStarStarStarStar Professional & Friendly Eye Carfe —    (Patient since Wed Jul 02 00:00:00 MDT 2008)

I have been seeing Dr. Ferrell for years. He and is staff provide excellent care, are professional and courteous. I would highly recommend Bailey Cove Eye Care.


StarStarStarStarStar Great Place —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Bailey Cove Eyecare is a very nice facility. The staff is very pleasant and I love the doctor.


StarStarStarStarStar They really care about your eyes explain everyt... —    (Patient since Fri Nov 10 00:00:00 MST 2017)

They really care about your eyes explain everything crystal clear best around wouldn’t go anywhere else


StarStarStarStarStar Excellent eye care experience. —    (Patient since Mon Aug 23 00:00:00 MDT 2021)

Everyone is professional, polite, friendly, and efficient. Very nice experience each time I have visited.


StarStarStarStarStar Nice friendly service, enjoy the appointment ev... —    (Patient since Tue Aug 25 00:00:00 MDT 2020)

Nice friendly service, enjoy the appointment every time I come. Very Friendly staff.


StarStarStarStarStar Staff are friendly and helpful. I feel I get a ... —    (Patient since Mon Aug 16 00:00:00 MDT 2010)

Staff are friendly and helpful. I feel I get a complete eye health exam each time. And only a short wait time before my appointment.


StarStarStarStarStar Everyone at Bailey Cove Eyecare is polite, welc... —    (Patient since Mon Oct 15 00:00:00 MDT 2007)

Everyone at Bailey Cove Eyecare is polite, welcoming, and very competent with their tasks. We have been going there for about 30 years and have always been very pleased with the experience.


StarStarStarStarStar Everyone very is friendly and helpful. —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

Everyone very is friendly and helpful.


StarStarStarStarStar Dr. Farrell and his staff are very professional... —    (Patient since Fri Dec 21 00:00:00 MST 2012)

Dr. Farrell and his staff are very professional and kind. I have only had excellent service and care as a patient. I put my trust in this practice and highly recommend it to everyone.


StarStarStarStarStar I won't go anywhere else! —    (Patient since Fri Oct 12 00:00:00 MDT 2018)

I started going to Bailey Cove Eye Care about three or four years ago. I have always had great experiences there. The staff is always welcoming and friendly. The office is very clean and decorated so nicely! The physician I see is wonderful and takes the time to explain things and answer all my questions. However, the greatest asset they have is Kathy. She is THE BEST! She's patient and kind and helps you pick the perfect frames that are flattering and comfortable. I won't go anywhere else!


StarStarStarStarStar Always friendly and they make you feel welcome ... —    (Patient since Mon Apr 23 00:00:00 MDT 2018)

Always friendly and they make you feel welcome and never rushed. Ready to answer any questions or concerns you may have.


StarStarStarStarStar Professional, technically current and expert, f... —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

Professional, technically current and expert, friendly and personally approachable


StarStarStarStarStar Pleasant & professional staff —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

Pleasant & professional staff


StarStarStarStarStar Great doctors and staff —    (Patient since Wed Feb 05 00:00:00 MST 2020)

Great doctors and staff. Went out of their way to see me quickly concerning eye infection.


StarStarStarStarStar Was impressed with efficiency and professionali... —    (Patient since Mon Aug 30 00:00:00 MDT 2021)

Was impressed with efficiency and professionalism.


StarStarNo StarNo StarNo Star Glasses were such as I could not see without lo... —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

Glasses were such as I could not see without looking through line for bifocals. Terrible experience not what I am used to at your facility. New glasses coming I hope they are better. John


StarStarStarStarStar Once you arrive, you don't have to wait around ... —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

Once you arrive, you don't have to wait around to be seen. Bailey Cove Eye Care is very punctual. The staff, technicians, and Dr. Chenault as so pleasant, professional, and caring. I don't feel "rushed" during my visits. Dr. Chenault takes all the time needed to answer my many questions.


StarStarStarStarStar I have always received fast and competent treat... —    (Patient since Thu Jul 18 00:00:00 MDT 2019)

I have always received fast and competent treatment from Dr. Ferrell and his staff.


StarStarStarStarStar The staff is friendly, informative, and makes y... —    (Patient since Thu Nov 14 00:00:00 MST 2013)

The staff is friendly, informative, and makes you feel like you are important and not just another patient.


StarStarStarStarStar Entire staff is amazing, helpful, patient, and ... —    (Patient since Tue Aug 17 00:00:00 MDT 2021)

Entire staff is amazing, helpful, patient, and informative. Thank you!


StarStarStarStarStar Very prompt and professional annual checkup and... —    (Patient since Wed May 31 00:00:00 MDT 2017)

Very prompt and professional annual checkup and Dr Chenault is very good and obviously well trained.


StarStarStarStarStar Very efficient, everyone was friendly and kind.... —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

Very efficient, everyone was friendly and kind. Examination very thorough. Thank you


StarStarStarStarStar Quick, efficient, knowledgeable. I’ve been goin... —    (Patient since Mon Jul 02 00:00:00 MDT 2007)

Quick, efficient, knowledgeable. I’ve been going there for years and have never had a bad experience.


StarStarStarStarStar Very friendly staff. Top of the line equipment.... —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

Very friendly staff. Top of the line equipment. Doctors take their time and don’t make you feel you are being rushed. Would highly recommend.


StarStarStarStarStar Staff and doctors are very nice, polite  —    (Patient since Wed Sep 24 00:00:00 MDT 2008)

Staff and doctors are very nice, polite


StarStarStarStarStar Interested, attentive, & helpful —    (Patient since Thu Jul 23 00:00:00 MDT 2020)

Interested, attentive, & helpful


StarStarStarStarStar Prompt care, maintain social distance Friendly... —    (Patient since Fri Feb 28 00:00:00 MST 2014)

Prompt care, maintain social distance Friendly staff


StarStarStarStarStar Years of WONDERFUL service  —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

Have been going for years and love both doctors and the high class service I get every time I go!!


StarStarStarStarStar The entire staff is very professional and carin... —    (Patient since Thu Jun 09 00:00:00 MDT 2011)

The entire staff is very professional and caring.


StarStarStarStarStar Great folks at Bailey Cove Eye Center. All the ... —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Great folks at Bailey Cove Eye Center. All the staff are very professional and Kathy will make your fit perfect. She’s the best.


StarStarStarStarStar Everyone is always friendly, helpful and profes... —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Everyone is always friendly, helpful and professional.


StarStarStarStarStar Very professional and extremely friendly.  —    (Patient since Tue Oct 16 00:00:00 MDT 2007)

Very professional and extremely friendly.


StarStarStarStarStar  —    (Patient since Wed Mar 14 00:00:00 MDT 2012)

Great place everyone very nice


StarStarStarStarStar No Place Better —    (Patient since Tue Jun 15 00:00:00 MDT 2021)

An excellent place to have your eye care took care of.


StarStarStarStarStar Nice, clean, friendly and professional group. —    (Patient since Thu Feb 21 00:00:00 MST 2013)

Nice, clean, friendly and professional group.


StarStarStarStarStar Excellent! Would highly recommend —    (Patient since Thu Jul 22 00:00:00 MDT 2021)

Excellent! Would highly recommend


StarStarStarStarStar  —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Several times I have gotten an eye infection and was seen immediately. Very professional.


StarStarStarStarStar Absolutely the best eye clinic! —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

Absolutely the best eye clinic I have ever patronized. Dr. Farrell is outstanding and his staff is the friendliest and most helpful that I have ever encountered.


StarStarStarStarStar Best place for eye care! —    (Patient since Fri Aug 09 00:00:00 MDT 2019)

Always prompt and courteous! Dr. Chenault is wonderful and patient. I couldn’t imagine seeing anyone else!


StarStarStarStarStar I highly recommend Bailey Cove Eye Center. The... —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

I highly recommend Bailey Cove Eye Center. The staff was so good with my son's first eye appointment. He wasn't the most cooperative patient!


StarStarStarStarStar The staff was amazing especially Kathi Click! A... —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

The staff was amazing especially Kathi Click! And Dr. Ferrell was so helpful! We love this place


StarStarStarStarStar Always A Great Visit —    (Patient since Mon Sep 24 00:00:00 MDT 2007)

I have been seeing Dr Ferrell for at least 14 years...always a very pleasant experience. He and his entire staff are the BEST! Highly recommend.


StarStarStarStarStar Cordial and helpful staff. A pleasant place to ... —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

Cordial and helpful staff. A pleasant place to visit.


StarStarStarStarStar Dr. Farrell and his staff are very pleasant and... —    (Patient since Fri Dec 21 00:00:00 MST 2012)

Dr. Farrell and his staff are very pleasant and professional. I highly trust them with my eye care needs.


StarStarStarStarStar My first visit was amazing!! The atmosphere is ... —    (Patient since Mon Jul 05 00:00:00 MDT 2021)

My first visit was amazing!! The atmosphere is calm and the center is clean. The staff is professional and helpful. Dr. Ferrell takes his time to listen my issues and explained in detail of my eye condition and recommended me some options. You can tell he cares and it trickles down to the staff as well.


StarStarStarStarStar Always on time appointments. Very well run off... —    (Patient since Mon Jan 05 00:00:00 MST 2015)

Always on time appointments. Very well run office with competent and friendly staff. Dr. Ferrell communicates very well, which is why I have been a patient for 7+ years.


StarStarStarStarStar Efficient, warm and cordial. Best clinic!! —    (Patient since Thu Feb 14 00:00:00 MST 2008)

Efficient, warm and cordial. Best clinic!!


StarStarStarStarStar Always friendly. Office is extremely clean, sta... —    (Patient since Wed Jul 29 00:00:00 MDT 2015)

Always friendly. Office is extremely clean, staff is efficient and always eager to help. Make me feel relaxed.


StarStarStarStarStar Everyone is so nice  —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

Everyone is so nice and helpful


StarStarStarStarStar This staff is very friendly and helpful. Clean ... —    (Patient since Wed Jun 23 00:00:00 MDT 2021)

This staff is very friendly and helpful. Clean office.


StarStarStarStarStar Excellent care and support —    (Patient since Thu Aug 02 00:00:00 MDT 2007)

Excellent care and support


StarStarStarStarStar I love Bailey Cove Eye Care. They are always so... —    (Patient since Fri Aug 07 00:00:00 MDT 2009)

I love Bailey Cove Eye Care. They are always so good at getting my prescription just right so I can see clearly. Very friendly and yet still professional. Great selection of good quality frames with knowledgeable staff. Can't go wrong!


StarStarStarStarStar Best eye care professionals in North Alabama —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Professional staff, paid attention to my needs and excellent overall experience.


StarStarStarStarStar Thank your staand Dr. Ferrell very much for hel... —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Thank your staff and Dr. Ferrell very much for helping me


StarStarStarStarStar The entire staff that I dealt with was very nic... —    (Patient since Tue Jun 22 00:00:00 MDT 2021)

The entire staff that I dealt with was very nice & courteousness


StarStarStarStarStar Very professional and courteous. —    (Patient since Mon Jun 21 00:00:00 MDT 2021)

Very professional and courteous.


StarStarStarStarStar I love Dr Ferrel and all of the staff at Bailey... —    (Patient since Wed Dec 05 00:00:00 MST 2012)

I love Dr Ferrel and all of the staff at Bailey Cove Eye Care, I have been going to them for years and they have always been very courteous and treated me like family. They have a great selection of glasses and are willing to go the extra mile for you!


StarStarStarStarStar Wonderful doctors and staff —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

As always, everyone was so friendly, and I was able to get in and out so quickly!


StarStarStarStarStar Love the staff and their professional etiquette... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

Love the staff and their professional etiquette. Dr. Ferrell takes the time to answer questions and provide advice for your eye care. He is great with explaining the health condition of your eyes. I would highly recommend his practice for anyone’s eye care.


StarStarStarStarStar Comprehensive exam and courteous service.  —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

Comprehensive exam and courteous service.


StarStarStarStarStar Thank you so much for seeing me so quickly with... —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Thank you so much for seeing me so quickly without an appointment. I really was miserable.


StarStarStarStarStar Super friendly staff and very helpful!  —    (Patient since Tue Feb 28 00:00:00 MST 2017)

Super friendly staff and very helpful!


StarStarStarStarStar I was amazed how everyone was so courteous. I f... —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

I was amazed how everyone was so courteous. I felt "special". Dr. Ferrrell was very informative and very personal. When I left I was at ease with all the knowledge I gained from my disorder. I would highly recommend Bailey Cove Eye Care


StarStarStarStarStar Very Productive  —    (Patient since Wed Sep 12 00:00:00 MDT 2007)

Office visit was very productive.


StarStarStarStarStar Everyone is always nice and friendly whenever I... —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Everyone is always nice and friendly whenever I walk into the office.


StarStarStarStarStar I’ve been using Bailey Cove Eye Care for a numb... —    (Patient since Wed Feb 13 00:00:00 MST 2013)

I’ve been using Bailey Cove Eye Care for a number of years. Everyone there is so friendly yet professional. Dr. Ferrell is great and easy to talk to. You will never feel rushed.


StarStarStarStarStar Dr. Ferrell provides very thorough and professi... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Dr. Ferrell provides very thorough and professional service. I recommend Bailey Cove Eye Care for your vision care.


StarStarStarStarStar Great customer service.. —    (Patient since Thu May 20 00:00:00 MDT 2021)

Great customer service.. bravo to all employees.


StarStarStarStarStar Post op appointment after cataract surgery  —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

Dr. Ferrell is very knowledgeable about eye health and cares for his patients very much. The staff is excellent! I have already given his name to several friends. Thanks so much for the wonderful care. PaulaP


StarStarStarStarStar Wonderful service and experience as always.  —    (Patient since Tue May 01 00:00:00 MDT 2018)

Wonderful service and experience as always.


StarStarStarStarStar Staff was very friendly and efficient, doctor w... —    (Patient since Tue May 25 00:00:00 MDT 2021)

Staff was very friendly and efficient, doctor was kind and thorough. Seems to be a very honest Christian practice. Highly recommend!


StarStarStarStarStar I trust Dr. Farrell to treat my condition. —    (Patient since Thu Jun 19 00:00:00 MDT 2008)

I trust Dr. Farrell to treat my condition.


StarStarStarStarStar Friendly staff , great Doctors  —    (Patient since Tue May 25 00:00:00 MDT 2021)

Friendly staff , great Doctors


StarStarStarStarStar Everyone was very nice and informative as I’m o... —    (Patient since Tue May 18 00:00:00 MDT 2021)

Everyone was very nice and informative as I’m originally from Tennessee I was nervous as I have glaucoma but they were very nice and explained everything I will continue going there


StarStarStarStarStar Everyone is helpful and friendly and I trust Dr... —    (Patient since Wed May 25 00:00:00 MDT 2016)

Everyone is helpful and friendly and I trust Dr Ferrell’s judgement and advice


StarStarStarStarStar Very professional, courteous, explaining clearl... —    (Patient since Mon May 10 00:00:00 MDT 2021)

Very professional, courteous, explaining clearly what the problem was. Sympathetic with your problem.


StarStarStarStarStar  —    (Patient since Wed Jul 10 00:00:00 MDT 2019)

Fast, through and friendly. Explained what the were doing.


StarStarStarStarStar Great doctor and staff. Very professional and c... —    (Patient since Thu Aug 02 00:00:00 MDT 2007)

Great doctor and staff. Very professional and caring.


StarStarStarStarStar Dr Ferrell and his staff are top notch. Always ... —    (Patient since Thu Jan 10 00:00:00 MST 2008)

Dr Ferrell and his staff are top notch. Always welcoming and professional. Dr Ferrell takes the time to know you and treats you like a real human being instead of a number.


StarStarStarStarStar You are always helpful and nice.  —    (Patient since Wed May 14 00:00:00 MDT 2008)

You are always helpful and nice.


StarStarStarStarStar Great place, friendly staff and knowledgeable d... —    (Patient since Thu Apr 29 00:00:00 MDT 2021)

Great place, friendly staff and knowledgeable doctor.


StarStarStarStarStar Dr Farrell’s Care and Professionalism —    (Patient since Mon Jun 02 00:00:00 MDT 2008)

Dr Farrell and his team have provided me with outstanding professional eye care for over 20 years. I value his professionalism and caring concern for my and my families “eye care”! Harry Spear


StarStarStarStarStar First time visit, great experience, Will recomm... —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

First time visit, great experience, Will recommend to family members.


StarStarStarStarStar Highly Recommend  —    (Patient since Tue Nov 27 00:00:00 MST 2007)

Dr. Ferrell and all the staff are very kind efficient and professional in their dealings with patients. They are very sensitive to everyone’s needs and preferences. I would highly recommend them to anyone looking for excellent eye care.


StarStarStarStarStar Great Overall Experience.  —    (Patient since Wed Apr 21 00:00:00 MDT 2021)

Great Overall Experience.


StarStarStarStarStar Quality service with positive atmosphere —    (Patient since Fri Mar 19 00:00:00 MDT 2021)

Quality service with positive atmosphere


StarStarStarStarStar Bailey Cove Eye Care is Excellent —    (Patient since Mon Feb 25 00:00:00 MST 2013)

Dr. Ferrell and his staff are all knowledgeable, kind, and highly skilled at what they do! They've done a great job addressing all the individual eye issues in our family, and I definitely recommend them.


StarStarStarStarStar Great people!, Great Service! —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

Great people!, Great Service!


StarStarStarStarStar Demonstrates strong interpersonal skills! —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Demonstrates strong interpersonal skills!


StarStarStarStarStar NEW PATIENT REVIEW —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

Wonderful staff and office! Dr. Ferrell is very knowledgeable and was very thorough with my exam. I have already recommended him and his office to several friends.


StarStarStarStarStar Bailey Cove Eye Care should be highly rated as ... —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

Bailey Cove Eye Care should be highly rated as a business. The establishment is well kept inside and out for appearance. The employees and eye doctor operate with exceptional professional yet personable standards. I had to take my daughter for an eye exam, and they turned a routine exam for her into an enjoyable experience through simple interactions. I will be continuing to return with my daughter because or their professionalism, friendliness, and fairness in pricing.


StarStarStarStarStar Great customer care. Kathy is the best, consci... —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Great customer care. Kathy is the best, conscientious, professional and so helpful with great suggestions.


StarStarStarStarStar Great Eye Care... —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

Great service and fast appointment. The staff are very nice and professional


StarStarStarStarStar Professional staff with a heart for the custome... —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Professional staff with a heart for the customer


StarStarStarStarStar  —    (Patient since Mon May 14 00:00:00 MDT 2012)

Excellent care by Dr. Ferrell and the optical has gone out of their way to help me with my new glasses. Highly recommend Bailey Cove Eye care!


StarStarStarStarStar Staff was very friendly and helpful.  —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

Staff was very friendly and helpful.


StarStarStarStarStar Beautiful office. Everyone was friendly and Cov... —    (Patient since Tue Mar 23 00:00:00 MDT 2021)

Beautiful office. Everyone was friendly and Covid-19 safety procedures are followed.


StarStarStarStarStar Been a patient for many years. Clean facility, ... —    (Patient since Thu Aug 02 00:00:00 MDT 2007)

Been a patient for many years. Clean facility, thorough exam and care, and great selection of glasses with service, keeps me coming back.


StarStarStarStarStar Friendly staff, clean facility, and quick.  —    (Patient since Fri Jan 10 00:00:00 MST 2020)

Everyone was so nice and easy to work with. Covid protocols were followed wonderfully. It’s was easy and enjoyable. Very clean facility, high tech gear. I have zero complaints and would recommend to anyone.


StarStarStarStarStar Great staff- very professional.. —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Great staff- very professional..


StarStarStarStarStar Highly Satisfied with Bailey Cove Eye Care —    (Patient since Mon Nov 26 00:00:00 MST 2007)

I've been going to Bailey Cove Eye Care for many years and have always found them to be highly professional and very thorough in their exams and follow ups. Dr. Ferrell and Dr. Chenault are both very attentive and go over all their findings in detail explaining things very well in laymen terms. They have always fully answered all my questions and I leave feeling very confident I'm getting the best eye care available.


StarStarStarStarStar I am always seen within 10 minutes of arrival. ... —    (Patient since Mon Aug 16 00:00:00 MDT 2010)

I am always seen within 10 minutes of arrival. The team and Dr. Ferrell are professional and friendly.


StarStarStarStarStar Dr. Ferrell and his staff members are wonderful... —    (Patient since Wed Sep 10 00:00:00 MDT 2008)

Dr. Ferrell and his staff members are wonderful people who take time with each patient to do a thorough eye exam, answer questions, address eye care concerns, and fit for glasses or contacts, if needed. They give me and my family members the best care, and I highly recommend them!


StarStarStarStarStar Wonderful! —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

They were great. They got me in urgently when I was having eye problems.


StarStarStarStarNo Star I was there for way over 2 hours which I do not... —    (Patient since Thu Jan 16 00:00:00 MST 2020)

I was there for way over 2 hours which I do not believe is the norm.


StarStarStarStarStar I have already recommended a friend.You deserv... —    (Patient since Tue Dec 01 00:00:00 MST 2020)

I have already recommended a friend. You deserve 999 thousand smiley faces and one to grow on.


StarStarStarStarStar My visit to Bailey Cove Eye Care Center was sup... —    (Patient since Mon Mar 16 00:00:00 MDT 2020)

My visit to Bailey Cove Eye Care Center was superb! Clean, well organized and very professional. I was pleasantly greeted by the front desk staff. My temperature was taken before being allowed in the waiting area. Everyone that I saw on that day exhibited exceptional professionalism. Special thanks to Heather and Dr. Chenault! You guys rock. the young lady that did the measurements for my glasses was wonderful as well!


StarStarStarStarStar Great professional service —    (Patient since Tue May 06 00:00:00 MDT 2008)

Great professional service


StarStarStarStarStar Dr has an engineering degree. —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

Dr has an engineering degree.


StarStarStarStarStar The specialist was very helpful in getting the ... —    (Patient since Wed Dec 08 00:00:00 MST 2010)

The specialist was very helpful in getting the glasses fitted.


StarStarStarStarStar Friendly staff, clean and organized. —    (Patient since Thu Oct 02 00:00:00 MDT 2008)

Friendly staff, clean and organized.


StarStarStarStarStar Wonderful experience, professional and competen... —    (Patient since Fri Mar 19 00:00:00 MDT 2021)

Wonderful experience, professional and competent employees.


StarStarStarStarStar Love Bailey Cove Eye Care —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

We’ve used Bailey Cive Eye care for years. Their staff is always friendly and professional. Service is top-notch!


StarStarStarStarStar Excellent Service! —    (Patient since Tue Aug 08 00:00:00 MDT 2017)

Bailey Cove Eyecare is amazing! The staff and doctors are very courteous, friendly, professional, and welcoming. Literally everyone I came in contact with was great and made me feel happy to be there. The facility is clean. Dr. James Ferrell is incredible, knowledgable, and extremely nice. I am always comfortable and always have an awesome experience here. I recommend Bailey Cove Eyecare to all.


StarStarStarStarStar Credit Balance Remained on Books for a Year  —    (Patient since Wed May 27 00:00:00 MDT 2015)

My appointment went very well. When I went to check out, I was informed that I had had a credit balance and owed nothing for my appointment. My concern is that I was not informed that I had credit balance and that Bailey Cove Eye Care kept the balance in my account for a year. I am glad that it was applied to the cost of my March 2021 eye appointment; however, I am not sure why it wasn't returned to me in 2020.


StarStarStarStarStar A Great, Thorough Eye Exam —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

This was one of the most thorough and specific eye exams I have ever had. Dr. James Ferrell does a great job making sure all areas were explained and any questions were dealt with.


StarStarStarStarStar First visit - 100% satisfied! —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Off the chart customer service! My first visit here was a totally positive experience! Dr. Chenault and her staff were all very professional and friendly. 100% satisfied, highly recommend!


StarStarStarStarStar Highly Recommend —    (Patient since Fri Feb 19 00:00:00 MST 2021)

Helpful and very professional staff have me seeing better than I have in years! Highly recommend this practice. I appreciated that they took Covid safety precautions seriously, felt very safe during my appointments.


StarStarStarStarStar Dr. Ferrel is the best doctor!  —    (Patient since Thu Aug 01 00:00:00 MDT 2019)

Dr. Ferrel is the best doctor and so patient with my 6 year old! I drive 45 mins one way just to see him!


StarStarStarStarStar You guys are wonderful.  —    (Patient since Wed Feb 05 00:00:00 MST 2020)

You guys are wonderful. Very professional in treatment and in answering all my questions. Front desk is friendly. All in all, a great experience. Thanks, Rick


StarStarStarStarStar The doctor took the time to explain the reason ... —    (Patient since Tue Nov 10 00:00:00 MST 2020)

The doctor took the time to explain the reason for my vision change personally to my wife as she had explained to me at my exam. She also explained my options to us both so that we were able to come to a decision on how to proceed.


StarStarStarStarStar Very impressed by happy kind people who Work t... —    (Patient since Wed Oct 28 00:00:00 MDT 2020)

Very impressed by happy kind people who Work there. Also didn't have to wait long For your appointment.


StarStarStarStarStar Friendly explain procedure helpful —    (Patient since Tue May 07 00:00:00 MDT 2019)

Friendly explain procedure helpful


StarStarStarStarStar Great Care at Bailey Cove Eye Care —    (Patient since Tue Feb 03 00:00:00 MST 2015)

Dr Chennault and the complete staff are very professional, helpful, and friendly and I don't believe I could find any better care in this area.


StarStarStarStarStar Great service.  —    (Patient since Fri Feb 26 00:00:00 MST 2016)

Great service. Exam was thorough and professional. Dr. Chenault was professional, efficient, and explained everything.


StarStarStarStarStar Great people, tech equipment, product and price... —    (Patient since Tue Feb 08 00:00:00 MST 2011)

Great people, tech equipment, product and prices.


StarStarStarStarStar Always very happy with Bailey Cove Eye Care! —    (Patient since Thu Feb 14 00:00:00 MST 2008)

Always very happy with Bailey Cove Eye Care! They have a fantastic, friendly staff, great doctors, and a nice selection of eyeglasses.


StarStarStarStarStar Friendly and knowledgeable  —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Friendly and knowledgeable


StarStarStarStarStar Great team. No waiting around. Very professiona... —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Great team. No waiting around. Very professional.


StarStarStarStarStar Loved talking about JESUS CHRIST with the Dr. E... —    (Patient since Mon May 14 00:00:00 MDT 2018)

Loved talking about JESUS CHRIST with the Dr. Every nurse and office people greeted me with respect and thanked me for serving.


StarStarStarStarStar Dr has an Engineering Degree. —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

Dr has an Engineering Degree.


StarStarStarStarStar The visit was very professional and efficient. —    (Patient since Wed Sep 12 00:00:00 MDT 2007)

The visit was very professional and efficient.


StarStarStarStarStar I had a problem with my eye and although it was... —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

I had a problem with my eye and although it was almost closing time Dr. Ferrill waited for me and stayed late to help me. He told me seeing patients "that's what we're here for"


StarStarStarStarStar I like the friendly atmosphere and professional... —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

I like the friendly atmosphere and professional approach taken to my needs


StarStarStarStarStar This place is great —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Very thorough exams, very professional and knowledgeable staff.


StarStarStarStarStar Great eye care —    (Patient since Tue Oct 21 00:00:00 MDT 2008)

I always get wonderful professional care at Bailey Cove Eye Care.


StarStarStarStarStar Eye Glass Prep —    (Patient since Wed Dec 08 00:00:00 MST 2010)

My eye glass prep person was very helpful. The glasses I received are for shooting and would like to confirm that the bi-focals were adjusted correctly.


StarStarStarStarStar Awesome Service and Friendly Staff. —    (Patient since Fri Mar 13 00:00:00 MDT 2020)

Awesome Service and Friendly Staff.


StarStarStarStarStar MD Mary Bet Chenaulr is one of the best Medical... —    (Patient since Tue Dec 03 00:00:00 MST 2019)

MD Mary Bet Chenaulr is one of the best Medical doctors I have a visit. and I will recommend her to all my friends..


StarStarStarStarStar Love Bailey Cove Eyecare! —    (Patient since Thu Mar 27 00:00:00 MDT 2008)

We've been using this practice for many years and we continue to be extremely pleased with the various services they provide. My last visit was to get a new pair of glasses with a new insurance provider. Kathy helped me (as she always does since I always ask for her!) choose a new pair of glasses and together we got a great pair at a great price. She takes as much time with you as you need and never hurries you along. She feels like family and I truly appreciate her!


StarStarStarStarStar Outstanding —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

Very friendly and professional staff. The building is clean and every effort has obviously been taken to keep everyone safe


StarStarStarStarStar Professional. Professional. Professional. —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

Professional. Professional. Professional. These folks are just great!


StarStarStarStarStar Gold Level Service —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

Dr. Ferrell is very thorough and explains everything about my eyesight to keep me well informed. He’s very patient while switching back from lenses during examination to get the best solution for my eyes. I have always received top level customer service from his staff while checking in, checking out and the techs that assist in the fitting of glasses .


StarStarStarStarStar Great staff! Very helpful, respectful, understa... —    (Patient since Mon Jan 11 00:00:00 MST 2021)

Great staff! Very helpful, respectful, understanding, and caring towards me as a patient. Dr. Chenault displayed a high level of professionalism, knowledge, and confidence and care during my visit. Dr. Chenault was very attentive to my questions and concerns regarding my eye site and thoughtfully answered my questions and concerns. The office staff helped me identify the right type of lenses for my use, and helped me reschedule my kids' appointments.


StarStarStarStarStar Awesome Service —    (Patient since Tue Feb 25 00:00:00 MST 2020)

This was the best service I've ever received at a medical facility. Your staff was awesome. Thanks for such wonderful service and Dr. James Ferrell is the best.


StarStarStarStarStar I feel that I get very personal eye care at Bai... —    (Patient since Thu Dec 27 00:00:00 MST 2007)

I feel that I get very personal eye care at Bailey Cove Eye Care. No one rushes you, they take time to really listen to your concerns, they practice anti-Covid precautions, and they sell attractive, good quality products.


StarStarStarStarStar  —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

We are impressed with the high level of competence, professionalism, and integrity of Bailey Cove Eyecare, thru our physician, Dr. Ferrell and his staff.


StarStarStarStarStar Friendly staff. Dr. Ferrell is friendly and per... —    (Patient since Tue Aug 07 00:00:00 MDT 2007)

Friendly staff. Dr. Ferrell is friendly and personable. Always answers any questions I have and is up to date on any new eye products/trends.


StarStarStarStarStar Love Dr Farrell. And and his associates are gre... —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

Love Dr Farrell. And and his associates are great.


StarStarStarStarStar  —    (Patient since Thu Dec 31 00:00:00 MST 2020)

Service was excellent, I thought the Eye Doctor was knowledgeable. I realized That I have some eye issues that need to be explored. Hope we are on the right track. Thankyou


StarStarStarStarStar I throughly enjoyed my visit to Bailey Cove Eye... —    (Patient since Wed Jan 13 00:00:00 MST 2021)

I throughly enjoyed my visit to Bailey Cove Eye care. Everyone I dealt with for my appointment was helpful and courteous. They answered all my questions. Special shout out to the guy that helped me pick my glasses! I was a little nervous at first since men notoriously have no fashion sense but you knew what you were talking about and helped me pick a frame I absolutely love. Cant want for them to come in!


StarStarStarStarStar Always appreciate the friendly and professional... —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Always appreciate the friendly and professional staff. Dr. Ferrell provides excellent care and Faith was very helpful picking out frames and lenses.


StarStarStarStarNo Star Did not feel that my family received a through ... —    (Patient since Fri Dec 11 00:00:00 MST 2020)

Did not feel that my family received a through and comprehensive initial examination. Felt like we were on a conveyer belt getting a quick ounce over and sent to the next station.


StarStarStarStarStar I’ve always gotten wonderful care and service. ... —    (Patient since Tue Mar 11 00:00:00 MDT 2014)

I’ve always gotten wonderful care and service. I will continue to recommend BaileyCove Eye Care.


StarStarStarStarStar Complete confidence with Bailey Cove Eye Care! ... —    (Patient since Tue May 21 00:00:00 MDT 2019)

Complete confidence with Bailey Cove Eye Care! They did a wonderful job with my cataract surgery follow up. Highly recommend their services.


StarStarStarStarStar Thanks for all your help from diagnostics to fi... —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

Thanks for all your help from diagnostics to fitting of new glasses


StarStarStarStarStar The best Eye Care Clinic I have ever used! The ... —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

The best Eye Care Clinic I have ever used! The Doctors and the Staff are Wonderful! My Wife and I have used them for a few years and hope to use them in the years to come!


StarStarStarStarStar Wouldn’t go anywhere else.Everyone here is alw... —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

Wouldn’t go anywhere else. Everyone here is always so kind and helpful. Dr Farrell is a great dr that truly cares about his patients.


StarStarStarStarStar Always get outstanding services  —    (Patient since Fri Aug 07 00:00:00 MDT 2009)

Always get outstanding services


StarStarStarStarStar The Best —    (Patient since Thu Jul 18 00:00:00 MDT 2019)

I always receive the most courteous treatment and thorough examination from all the employees at Bailey Cove Eye Care. Have recommended their services to others and will continue to do so.


StarStarStarStarStar Great experience! —    (Patient since Thu Dec 10 00:00:00 MST 2020)

Dr and staff were outstanding in customer service and detail. Thank you!


StarStarStarStarStar I am glad you survived this ongoing covid-19 —    (Patient since Mon Jul 30 00:00:00 MDT 2012)

I am glad you survived this ongoing covid-19


StarStarStarStarStar Clean office very friendly workers to help u —    (Patient since Tue Nov 03 00:00:00 MST 2020)

Clean office very friendly workers to help u


StarStarStarStarStar  —    (Patient since Thu Dec 12 00:00:00 MST 2019)

Both doctor and nurses are nice and knowledgeable


StarStarStarStarStar Waiting room chairs are WAY TOO CLOSE TO EACH O... —    (Patient since Thu May 15 00:00:00 MDT 2008)

Waiting room chairs are WAY TOO CLOSE TO EACH OTHER for Covid separation. It was a very uncomfortable wait.


StarStarStarStarStar Excellent optometrist- very thorough exams —    (Patient since Wed Aug 29 00:00:00 MDT 2007)

Excellent optometrist- very thorough exams


StarStarStarStarStar Everyone is so nice!!! Love that the offices w... —    (Patient since Wed Oct 28 00:00:00 MDT 2020)

Everyone is so nice!!! Love that the offices were very clean. I would definitely recommend all to people who are looking for Dr.s!!!


StarStarStarStarStar  —    (Patient since Tue Dec 01 00:00:00 MST 2020)

The testing and evaluation by Dr Ferrell was great! He explained my situation very carefully and recommended exactly what I needed to correct my sight. I just picked up my new glasses and they were perfect without adjustments. Thank you, Dr Ferrell, for your excellent care and staff. I gladly recommend you to anyone who needs an eye examination!


StarStarStarStarStar  —    (Patient since Tue Jul 10 00:00:00 MDT 2007)

I am always pleased with the care and consideration l receive at Bailey Cove Eye Care. I feel that I am getting the best possible care for my vision. Jefflyn Weed.


StarStarStarStarStar Thanks for your help! I have had great results ... —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

Thanks for your help! I have had great results from my check up and cataract surgery 🤩


StarStarStarStarStar  —    (Patient since Thu Mar 07 00:00:00 MST 2013)

Was so pleased to have my contacts fitted..


StarStarStarStarStar Great service —    (Patient since Mon Dec 04 00:00:00 MST 2017)

Great service. All safety precautions in place. Excellent staff.


StarStarStarStarStar The Very BEST —    (Patient since Mon Dec 10 00:00:00 MST 2007)

Bailey Cove Eye Care has the best service. Excellent quality, communication, attentiveness, services with the highest level of care. Everyone is polite, friendly, knowledgeable, and professional. Our entire family has been patients/customers for over 13 years. They are great with all ages from young kids up to the elderly. I strongly recommend them.


StarStarStarStarStar Bailey Cove Eyecare's Staff Excellent —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Bailey Cove Eyecare's Staff Excellent


StarStarStarStarStar Very professional, yet friendly. Super clean... —    (Patient since Fri Nov 06 00:00:00 MST 2015)

Very professional, yet friendly. Super clean. All precautions for sanitizing taken for my safety.


StarStarStarStarStar Excellent service when walking in and superb h... —    (Patient since Fri Jan 06 00:00:00 MST 2012)

Excellent service when walking in and superb help taking measurements with my glasses.


StarStarStarStarStar I always have a great experience here. The folk... —    (Patient since Mon Nov 12 00:00:00 MST 2007)

I always have a great experience here. The folks who work are always so pleasant.


StarStarStarStarStar Evaluation of Staff.. —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

Everyone is so professional and polite. They are very pleasant and eager to help in any way they can. Keep up the good work. Good people are hard to find.


StarStarStarStarStar This is the first time I have used Bailey Cove ... —    (Patient since Wed Nov 11 00:00:00 MST 2020)

This is the first time I have used Bailey Cove Eye Center and they got me right in and it seemed like a pretty flawless appointment. Everything went great. They even called me after the insurance had an issue and we got that resolved pretty quick over the phone.


StarStarStarStarStar everyone is nice,polite and knowable in what th... —    (Patient since Wed Sep 24 00:00:00 MDT 2008)

everyone is nice,polite and knowable in what they do.


StarStarStarStarStar First time patient at this office. Clean offic... —    (Patient since Tue Nov 10 00:00:00 MST 2020)

First time patient at this office. Clean office (like a hotel), friendly staff, helpful. I really was appreciative that the staff explained the costs not covered by insurance. Honesty goes a long way! Very clear on my health and what to look out for in my future.


StarStarStarStarStar Excellent VA provider. Excellent technical know... —    (Patient since Tue Nov 10 00:00:00 MST 2020)

Excellent VA provider. Excellent technical knowledge and ability to describe what is going on and options.


StarStarStarStarStar They are knowledgeable and provide good service... —    (Patient since Thu Jun 19 00:00:00 MDT 2008)

They are knowledgeable and provide good service


StarStarStarStarStar The staff is very warm & welcoming! Dr. Ferrell... —    (Patient since Mon Nov 25 00:00:00 MST 2019)

The staff is very warm & welcoming! Dr. Ferrell truly cares about his patients & their eye care. So thankful for his expertise & calm demeanor!


StarStarNo StarNo StarNo Star Wait is ALWAYS too long. —    (Patient since Mon Jun 02 00:00:00 MDT 2008)

Wait is ALWAYS too long. The average time I spend in the office for an eye exam is 90 to 105 min! Especially during the pandemic, don’t ask me to come into the crowded waiting room when you are far from ready for me. To be fair, I am not rushed during my exam.


StarStarStarStarStar Your office is always able to see me, same day,... —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

Your office is always able to see me, same day, when I have an issue.


StarStarStarStarStar I'm satisfied —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

I didn't wait long, the techs were skilled and I was able to discuss my aging eyes with Dr. Ferrell.


StarStarStarStarStar Everyone was very friendly and did a great job ... —    (Patient since Wed Mar 14 00:00:00 MDT 2012)

Everyone was very friendly and did a great job repairing my glasses


StarStarStarStarStar Optical Department —    (Patient since Tue Feb 14 00:00:00 MST 2012)

The optical department is wonderful in their work, especially Kathi. Love her and will wait until she is there to get glasses or adjustments


StarStarStarStarStar Grateful  —    (Patient since Thu Nov 08 00:00:00 MST 2012)

Dr. Ferrell & his staff are very friendly & professional and make you feel like family.


StarStarStarStarStar Broken glasses -- no problem! —    (Patient since Mon Feb 07 00:00:00 MST 2011)

I didn't have an appointment, but the staff were wonderful. They took the time to see if my glasses were still under warranty and did all they could to fix them. Fabulous service!


StarStarStarStarStar Year over year, truly exceptional! —    (Patient since Mon Apr 02 00:00:00 MDT 2012)

Exceptional service! Entire office,, including bathroom, was spotless. It is obvious that each employee takes pride in where they work and what they do. I felt cared for and as if I were their top priority. Thank you Team Dr. Ferrell


StarStarStarStarStar Great staff and great doctors  —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Great staff and great doctors


StarStarStarStarStar Personal and professional service. —    (Patient since Wed Jan 25 00:00:00 MST 2012)

Personal and professional service.


StarStarStarStarStar They are so nice here , and the doctor was so p... —    (Patient since Wed Jun 13 00:00:00 MDT 2012)

They are so nice here , and the doctor was so patient and kind to my kids. The glasses where pretty expensive but I guess that’s expected.


StarStarStarStarStar Dr. Ferrell and most of his staff is always ver... —    (Patient since Tue Apr 17 00:00:00 MDT 2012)

Dr. Ferrell and most of his staff is always very friendly and efficient


StarStarStarStarStar  —    (Patient since Thu Jan 16 00:00:00 MST 2020)

I was in my car and called to say I was there. I prepared for a long wait but I was called almost immediately. I did not see a doctor, but the young lady in the glasses dept . was excellent. Haven’t received my glasses so not sure we solved my problem.


StarStarStarStarStar Great service and people. Very fair and custome... —    (Patient since Mon May 19 00:00:00 MDT 2008)

Great service and people. Very fair and customer focussed.


StarStarStarStarStar Staff members —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

All staff members were very professional and courteous.


StarStarStarStarStar Always great service, great prices and a friend... —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

Always great service, great prices and a friendly staff!


StarStarStarStarStar The staff seem very professional and organized.... —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

The staff seem very professional and organized. Great service every time we have an appointment. Would highly recommend!


StarStarStarStarStar Competent, professional, and friendly  —    (Patient since Wed Dec 11 00:00:00 MST 2019)

The staff at Bailey Cove Eye Care are competent, professional, and friendly. They have provided excellent service for my infant and referred her to a ophthalmologist when needed. I highly recommend this office and Dr. Chenault!


StarStarStarStarStar GREAT DOCTOR AND GREAT STAFF —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

GREAT DOCTOR AND GREAT STAFF


StarStarStarStarStar Never had a bad experience at Bailey Cove! They... —    (Patient since Tue Sep 11 00:00:00 MDT 2018)

Never had a bad experience at Bailey Cove! They are the best!


StarStarStarStarStar Very good. Very good. Very good. Very good. —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Very good. Very good. Very good. Very good.


StarStarStarStarStar Outstanding customer service from all employees... —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Outstanding customer service from all employees.


StarStarStarStarStar Very professional and friendly service. —    (Patient since Wed Jul 25 00:00:00 MDT 2007)

Very professional and friendly service.


StarStarStarStarStar Great service! Very friendly!  —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Great service! Very friendly!


StarStarStarStarStar Always amazing  —    (Patient since Wed Jul 19 00:00:00 MDT 2017)

Love, love, love bailey cove eyecare! Amazing staff, and the cutest glasses.


StarStarStarStarStar I really appreciated that all my questions were... —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

I really appreciated that all my questions were answered and the staff was friendly. I like to know what all the tests and results say about my health.


StarStarStarStarStar High degree of trust in the diagnostic abilitie... —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

High degree of trust in the diagnostic abilities of the Docs. Good Christian run atmosphere.


StarStarStarStarStar Very professional and courteous staff.  —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

Very professional and courteous staff.


StarStarStarStarStar Excellent Eye Care —    (Patient since Tue Aug 07 00:00:00 MDT 2007)

I have full confidence in the Bailey Cove Eye Care Clinic. It gives me peace of mind to know I can count on their expert care.


StarStarStarStarStar Everyone in the office is very professional —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

Everyone in the office is very professional, my appointments are always quick and I get exactly what I need whether it is a check up or lense replacements.


StarStarStarStarStar All staff is great! Especially Kathy in the len... —    (Patient since Fri Oct 12 00:00:00 MDT 2018)

All staff is great! Especially Kathy in the lens lounge. There’s no one better.


StarStarStarStarStar Everyone is friendly and everyone is capable. I... —    (Patient since Wed May 14 00:00:00 MDT 2008)

Everyone is friendly and everyone is capable. I get great care


StarStarStarStarStar I love Dr. Ferrell and his staff. They are pr... —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

I love Dr. Ferrell and his staff. They are professionals. Dr. Ferrell takes the time to answer your questions. He is awesome and I am happy he is my doctor. ❤❤❤


StarStarStarStarStar Nice, friendly, knowledgeable staff. —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

Nice, friendly, knowledgeable staff.


StarStarStarStarStar just wonderful, kind people —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

They are just wonderful people who care about each one in our very large family.


StarStarStarStarStar Professional staff at every level. Great qual... —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Professional staff at every level. Great quality. Friendly service. Would go no where else. Highest Recommendation.


StarStarStarStarStar  —    (Patient since Fri Aug 02 00:00:00 MDT 2013)

I give you high marks on all aspects and always have in the 6 years (+ or -) I've been coming to Bailey Cove Eye Care. Regarding online presence, probably because of my age, I prefer checking boxes and free-texting on my large desktop computer versus my (un)smartphone. I know times have been much different the last 6 months, but it seems like your office is handling things very well.


StarStarStarStarStar Friendly and knowledgeable staff.  —    (Patient since Fri Jul 10 00:00:00 MDT 2015)

Friendly and knowledgeable staff.


StarStarStarStarStar Excellent Atmosphere —    (Patient since Tue Aug 12 00:00:00 MDT 2008)

Been going there annually. Of course, there are technicians working all the time there, and there are also doctors' sessions all day, but the old friendly atmosphere remains.


StarStarStarStarStar Great place. Great people.  —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

I love Kathy. She goes above and beyond to find frames to fit my nose. She’s excellent at adjusting your frames. I also appreciate their efforts for sanitation, social distancing, and mask requirements.


StarStarStarStarStar Friendly staff and good value.  —    (Patient since Wed Jun 28 00:00:00 MDT 2017)

Friendly staff and good value.


StarStarStarStarStar Very professional, friendly, helpful, and knowl... —    (Patient since Thu Apr 11 00:00:00 MDT 2019)

Very professional, friendly, helpful, and knowledgeable office staff! Dr. Ferrel took time to answer my questions, awesome!


StarStarStarStarStar Great staff, Great doctors! —    (Patient since Mon Jan 26 00:00:00 MST 2009)

I'm always pleased with my appointments. The precautions for Covid are great and the staff is really attentive to make sure it all runs smoothly. Both optometrists there are wonderful and I would recommend them to anyone!


StarStarStarStarStar Everyone is very nice and make you feel welcome... —    (Patient since Fri Dec 09 00:00:00 MST 2016)

Everyone is very nice and make you feel welcome.


StarStarStarStarStar Staff was friendly, caring, and competent. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

Staff was friendly, caring, and competent.


StarStarStarStarStar As always! Clean, professional, friendly :-) —    (Patient since Mon Jul 02 00:00:00 MDT 2007)

As always! Clean, professional, friendly :-)


StarStarStarStarStar Great!!! —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

Never have been here It was an emergency visit A referral apt from family Dr Got me in fast and took care of my eye THANKS so much


StarStarStarStarStar Great Eye Care —    (Patient since Tue Aug 07 00:00:00 MDT 2007)

Eye care is always excellent. Have been there 10 years and will continue to be a patient there.


StarStarStarStarStar Wonderful  —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

Wonderful staff from beginning to end. Thank y’all for making our first experience great! We can’t wait for our future appointments.


StarStarStarStarStar Very nice and knowledgeable staff —    (Patient since Mon Apr 15 00:00:00 MDT 2019)

Very nice and knowledgeable staff


StarStarStarStarStar Bailey Cove Eye Care one of the Greatest!! —    (Patient since Thu Jul 23 00:00:00 MDT 2020)

Bailey Cove Eye Care is a person with compromised sights dream. My sight challenges were explained to me in layman's terms that I clearly understood. The time and patience Dr. Ferrell and his team took in examining my eyes and helping me pick new glasses was an experience I have not had in my 30 plus years of wearing glasses. I would recommend Bailey Cove Eye Care to anyone. Thanks


StarStarStarStarStar Pleasant. Friendly. Dr. Ferrell was very comp... —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

Pleasant. Friendly. Dr. Ferrell was very complete and knowledgeable. No pressure. Could have more chairs when talking with gal about glasses.


StarStarStarStarStar Excellent care and everyone was very knowledea... —    (Patient since Wed Jun 01 00:00:00 MDT 2011)

Excellent care and everyone was very knowledgeable and pleasant.


StarStarStarStarStar Love the time the dr. spends with me... answeri... —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Love the time the dr. spends with me... answering all my questions


StarStarStarStarStar Great optometrist.  —    (Patient since Tue Jun 17 00:00:00 MDT 2008)

Great optometrist. Clean, efficient and accurate. Couldn’t as for better.


StarStarStarStarStar Thank you for solving how to get my contacts ou... —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Thank you for solving how to get my contacts out.


StarStarStarStarStar Very talented and thorough doctors that are ver... —    (Patient since Fri Jan 29 00:00:00 MST 2016)

Very talented and thorough doctors that are very pleasant to be around.


StarStarStarStarStar Efficient and very thorough eye exam. Punctual... —    (Patient since Wed Mar 03 00:00:00 MST 2010)

Efficient and very thorough eye exam. Punctual and very friendly service.


StarStarStarStarStar The entire staff worked diligently to accommoda... —    (Patient since Thu Nov 21 00:00:00 MST 2019)

The entire staff worked diligently to accommodate their schedule in order to give me an emergency exam. Outstanding customer service and clinical knowledge.


StarStarStarStarStar I have been going to Bailey Cove Eye Care since... —    (Patient since Wed May 14 00:00:00 MDT 2008)

I have been going to Bailey Cove Eye Care since it was established. I have visited both Dr. Ferrell and Dr. Chennault, and I have been very impressed with their knowledge and abilities. I don’t think you could find a better place for eye care.


StarStarStarStarStar The ladies are always so friendly when I come i... —    (Patient since Thu Jul 06 00:00:00 MDT 2017)

The ladies are always so friendly when I come in. Although they were very busy they went quick. I witnessed them thoroughly clean and sanitize each area. I felt at ease knowing that everything was being cleaned.


StarStarStarStarStar Very good with kids (4 years) —    (Patient since Fri Jul 10 00:00:00 MDT 2020)

Very good with kids (4 years)


StarStarStarStarStar Dr. Chenault was very thorough and informative.... —    (Patient since Thu Oct 03 00:00:00 MDT 2013)

Dr. Chenault was very thorough and informative. Staff was very friendly, responsivr, and courteous. I called back for referral, and second time with follow-up questions and Brittany was very friendly and helpful. She went and found the doctor and answered all my questions.


StarStarStarStarStar Quick and efficient. Staff was so courteous a... —    (Patient since Thu Jan 17 00:00:00 MST 2013)

Quick and efficient. Staff was so courteous and safe. The entire office seemed very clean and social distancing rules were in effect. Very happy they are my eye doctor.


StarStarStarStarStar Before I started going to Bailey Cove Eye Care ... —    (Patient since Mon Jun 22 00:00:00 MDT 2009)

Before I started going to Bailey Cove Eye Care I always had trouble getting a correct prescription. Dr. Ferrell has always taken good care of my eyes.


StarStarStarStarStar I was pleased with my experience. I do however... —    (Patient since Fri Jan 27 00:00:00 MST 2012)

I was pleased with my experience. I do however wish that people would wear their masks over their noses.


StarStarStarStarStar Personable Professional Exceptional  —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Personable Professional Exceptional


StarStarStarStarStar Came in with an infection in my eyelid. They to... —    (Patient since Wed Mar 25 00:00:00 MDT 2009)

Came in with an infection in my eyelid. They took great care of me. Answered all my questions.


StarStarStarStarStar Professionally handled patients during the COVI... —    (Patient since Wed Jan 29 00:00:00 MST 2014)

Professionally handled patients during the COVID pandemic.


StarStarNo StarNo StarNo Star Lack of Communication  —    (Patient since Fri Jul 03 00:00:00 MDT 2020)

I would of liked to be called back after my son had his eyes checked. He is a 14 teen year old learning how to do things on his own. If someone bought me back to discuss what they discovered this would of been great rather than having receptionst run back and fourth being the middle man...


Reply

Our apologies for any inconvenience. Due to COVID-19 we have tried limiting the amount of people we allow into our office. However, we do allow guardians in with minors. Please feel free to call us at (256) 880-3200 with any further question or concerns with your son's exam. Thank you for your feedback.

StarStarStarStarStar I would recommend this place to everyone, there... —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

I would recommend this place to everyone, there very nice very well polite and the service is on point.


StarStarStarStarStar Very friendly,professional staff! —    (Patient since Wed Dec 30 00:00:00 MST 2015)

Very friendly,professional staff!


StarStarStarStarStar A professional but laid-back and friendly exper... —    (Patient since Tue Jul 10 00:00:00 MDT 2012)

A professional but laid-back and friendly experience. Dr. Ferrell spends as much time with patients as necessary to answer questions. The staff seem knowledgeable and competent.


StarStarStarStarStar Local. Clean caring staff, Engineer on staff. ... —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

Local. Clean caring staff, Engineer on staff. Very experienced, caring, concerned staff.


StarStarStarStarStar Very professional and friendly staff and Dr.s. ... —    (Patient since Fri Jul 19 00:00:00 MDT 2019)

Very professional and friendly staff and Dr.s. They genuinely care about their patients. The office is always clean.


StarStarStarStarStar Great staff with a very pleasant attitude to as... —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

Great staff with a very pleasant attitude to assist their customers. Gold level service from the front desk, techs, Dr. Ferrell, and the eye glass techs.


StarStarStarStarStar Great timely and sanitary service. Dr. Chenaul... —    (Patient since Wed Apr 03 00:00:00 MDT 2019)

Great timely and sanitary service. Dr. Chenault is competent caring professional.


StarStarStarStarStar Very professional and very safe  —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Very professional and very safe


StarStarStarStarStar I recently visited Bailey Cove Eye Care for the... —    (Patient since Thu Jun 18 00:00:00 MDT 2020)

I recently visited Bailey Cove Eye Care for the first time. My wait time was short. All of the staff were personable and helpful. Dr. Chenault was quick with my exam and sensitive to my personal eye care needs. Kathi helped me pick out frames for my glasses and sunglasses and was exceptional and patient (I must have tried on 30 pairs). Even the front desk staff offered their fashion opinions on my frames. Great place!


StarStarStarStarStar Excellent eye care practice, from Dr. Ferrell ... —    (Patient since Mon Jan 05 00:00:00 MST 2015)

Excellent eye care practice, from Dr. Ferrell to the well run front and back office employees. Highly recommend.


StarStarStarStarStar Staff are all courteous, friendly and helpful. ... —    (Patient since Fri Apr 26 00:00:00 MDT 2019)

Staff are all courteous, friendly and helpful. They made my experience a pleasant one.


StarNo StarNo StarNo StarNo Star Compared to eye exams I have received in the pa... —    (Patient since Mon Jun 01 00:00:00 MDT 2020)

Compared to eye exams I have received in the past this was not what I expected from a non-big box store. The exam was rushed and not very thorough in my opinion. It took maybe half the time I am used to spending at the eye doctor. The biggest oversight was my prescription was not checked after the eye exam. I am used to the doctor doing all the tests, then fitting a mock pair of glasses with the prescription and doing a quick check to make sure everything is comfortable. My prescription is very different than what I have come to expect after wearing glasses for almost 30 years. I do not trust the validity of my prescription and will not order new glasses because I do not want them to be wrong. I did not know to question it at the time of my appointment because my eyes were dilated and I could not read the prescription. I did not notice until I got home. I had the understanding there was no change in my glasses prescription because there was no change to my contacts. Also, I called to order my contacts and then had to call back two weeks later because the order had not been placed like they said it would. As a contact wearer I had to pay an $80 fitting fee, I understand this is normal, but I put in some trial lenses and was asked if I could read the letters on the wall and the doctor did a quick look at my eyes. I did not come back for the second part of the fitting because I did not order the contacts I was given. The staff is very nice, but I will not return. I felt like it was all about getting customers in and out the door without a desire to make sure everything was right and well understood.


Reply

We apologize for any misunderstanding about some of our policies and procedures. Our opticians and Doctors are happy to trial frame any prescription at the request of the patient. If you are unhappy with your prescription, please call our office at 2568803200 so that we may help correct this for you. We do dilate patients before their eye exams, this gives a more accurate prescription and allows the health of the patient's eyes to be assessed. On the rare occasion that this conflicts with the prescription we will have the patient come in for an un-dilated refraction. We then will dilate after the refraction for those few patients at their annual exams. Due to COVID-19, our contact and glasses orders were not coming in as expected and has since been corrected. At the time of your appointment our office flow had changed to try and prevent spread of disease. Because of this, your exam may have felt more fast paced than usual to keep patients from having to be in the office longer than necessary. We appreciate your feedback and will continue to perfect our policies and procedures while following CDC guidelines.

StarStarStarStarStar Everyone very Professional. All staff wearing M... —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Everyone very Professional. All staff wearing Masks and sanitizing. The Doctor was very thorough.


StarStarStarStarStar Great Experience and made it safe to come to th... —    (Patient since Fri Mar 13 00:00:00 MDT 2020)

Great Experience and made it safe to come to the doctor.


StarStarStarStarStar Excellent care, very professional. I would reco... —    (Patient since Tue Nov 27 00:00:00 MST 2018)

Excellent care, very professional. I would recommend to all of my friends to come in for a visit. Entire staff deserves a raise!


StarStarStarStarStar So Glad I Found Bailey Cove Eye Care —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

Bailey Cove Eye Care genuinely valued me from scheduling, to paperwork, to examination, to prescription - the whole process. The staff and doctor were friendly, helpful, and efficient. I have been very pleased.


StarStarStarStarStar Competent, courteous, and efficient. I thoroug... —    (Patient since Mon Jan 09 00:00:00 MST 2012)

Competent, courteous, and efficient. I thoroughly recommend them


StarStarStarStarStar  —    (Patient since Tue Feb 03 00:00:00 MST 2015)

I've lived close to Bailey Cove Eye Care for 14 years and the majority of that time they've taken care of all my eye care. Dr Chenault and all the staff are the best and I trust them with all my eye needs. Raoul Lopez


StarStarStarStarStar Clean, professional, friendly, prompt.5 star... —    (Patient since Thu Mar 17 00:00:00 MDT 2011)

Clean, professional, friendly, prompt. 5 stars for sure!


StarStarStarStarStar I have always been well taken care of at the cl... —    (Patient since Fri Feb 21 00:00:00 MST 2014)

I have always been well taken care of at the clinic


StarStarStarStarStar Long Time Patient —    (Patient since Wed Apr 23 00:00:00 MDT 2008)

I have been going to Bailey Cove Eye care for almost as long as they have been in business. Very thorough eye exam, professional staff and everyone explains each test and why it is being administered. Dr. Ferrell has always provided a comprehensive summary of all results. Each individual from the reception desk through each step of the process cares about their patients as individuals.


StarStarNo StarNo StarNo Star I was told my insureance was accepted proir to ... —    (Patient since Mon May 18 00:00:00 MDT 2020)

I was told my insurance was accepted prior to my appointment but during check out and during pricing glasses, I was told they were not sure if my insurance is accepted.


Reply

Thank you for your feedback, we apologize for our mistake and will work to ensure this does not happen again.

StarStarStarStarStar Great Experience as always. Thanks, Dr' Ferrel... —    (Patient since Tue Mar 25 00:00:00 MDT 2008)

Great Experience as always. Thanks, Dr' Ferrell


StarStarStarStarStar I been visiting the office for over 10 years no... —    (Patient since Thu Aug 09 00:00:00 MDT 2007)

I been visiting the office for over 10 years now and everytime I visit staff is always friendly and the doctors are wonderful they take their time to answer any question you have. They also ask about my family. I perfect place to go.


StarStarStarStarStar Top quality eye care  —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Professional and friendly staff. Great quality eye care products and choices, with helpful advice. Exceptional support policies and they stand behind their work. Top quality vision care; highest recommendation and will continue to use this business for many years to come.


StarStarStarStarStar Prompt  —    (Patient since Tue Sep 17 00:00:00 MDT 2019)

Dropped in for an adjustment, despite the pandemic and social distancing I was seen right away, temp taken and “I’m good” stocker received. In and out in less than 10 minutes!


StarStarStarStarStar The staff took great care to make sure everythi... —    (Patient since Tue Dec 18 00:00:00 MST 2012)

The staff took great care to make sure everything was sanitary during this pandemic land everyone felt comfortable and safe. They are always so friendly and take the time to listen to you and help you find frames that look good on you.


StarStarStarStarStar  —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

As always, I found this an entirely pleasant and professional place to be. The procedures for protecting me were excellent. The staff was courtesy and explained every as we went along. Dr. Chenault was very positive and explained to me why I was having a problem and how to apply ointment for it.


StarStarStarStarStar Great staff. Everyone is super friendly and hel... —    (Patient since Tue Apr 03 00:00:00 MDT 2018)

Great staff. Everyone is super friendly and helpful.


StarStarStarStarStar great service  —    (Patient since Thu May 07 00:00:00 MDT 2020)

Great experience with Dr. Ferrel even with the virus restrictions. Good experience selecting frames and getting some repair on an existing pair of glasses


StarStarStarStarStar Bailey Cove Eye Care has personable, profession... —    (Patient since Mon May 19 00:00:00 MDT 2008)

Bailey Cove Eye Care has personable, professional, and customer-focused staff that are clearly the best in Huntsville!


StarStarStarStarStar Best Eye Care in the Area —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

Attentive and compassionate staff - wonderful doctors.


StarStarStarStarStar I am consistently impressed  —    (Patient since Mon Mar 04 00:00:00 MST 2019)

I am consistently impressed by the friendly staff, both at the front and back. The environment is warm, uplifting, and friendly. Recent procedures around covid-19 felt reasonable and safe -- and I appreciated them very much! The space was clean. Technologies appropriate and modern. I am grateful to receive care from Bailey Cove Eye Care.


StarStarStarStarStar Professional personnel  —    (Patient since Tue May 05 00:00:00 MDT 2020)

The assessment of an an eye injury was both thorough and time-efficienct.


StarStarStarStarStar The doctor and staff were incredibly friendly a... —    (Patient since Mon May 04 00:00:00 MDT 2020)

The doctor and staff were incredibly friendly and professional.


StarStarStarStarStar Quick Repair —    (Patient since Tue Aug 07 00:00:00 MDT 2007)

I was able to get my glasses repaired within a few hours of my call. Due to the Covid19 Kathy came outside to collect my glasses and the repair was a simple one, but necessary. I always appreciate the efficiency and professionalism of the Bailey Cove Eye Care. Thanks to all the staff!


StarStarStarStarStar Excellent service. Short wait. Very professio... —    (Patient since Fri Oct 19 00:00:00 MDT 2007)

Excellent service. Short wait. Very professional.


StarStarStarStarStar Dr. Ferrell and his staff are wonderful!!! We r... —    (Patient since Thu Apr 23 00:00:00 MDT 2020)

Dr. Ferrell and his staff are wonderful!!! We received the best treatment. They are very knowledgeable and took their time helping us get exactly what we needed.


StarStarStarStarStar Best in Huntsville! —    (Patient since Fri Jun 27 00:00:00 MDT 2008)

Dr. Ferrell and team are always friendly and professional. Exam is thorough with consideration of both near-term vision correction and longer term vision health. Best in Huntsville - can't recommend too highly!


StarStarStarStarStar Performance and quality  —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

The personal was very attentive and great


StarStarStarStarStar Staff and doctors very friendly and knowledgeab... —    (Patient since Wed Aug 13 00:00:00 MDT 2014)

Staff and doctors very friendly and knowledgeable.


StarStarStarStarStar Great eye doctor.  —    (Patient since Tue Jun 17 00:00:00 MDT 2008)

Great eye doctor. In depth explanation of condition and what I may need in the future


StarStarStarStarStar What a thorough eye exam.  —    (Patient since Mon Mar 23 00:00:00 MDT 2020)

What a thorough eye exam.


StarStarStarStarStar I highly recommend Bailey Cove Eye Care.  —    (Patient since Fri May 29 00:00:00 MDT 2015)

I highly recommend Bailey Cove Eye Care. The wait time was very short and the pretesting was done very professionally with a personal touch. The doctor was very complete. She explained everything every step and answered all my questions, again very professionally with a caring personal touch. Thank you


StarStarStarStarStar Exceeds expectations  —    (Patient since Thu May 19 00:00:00 MDT 2011)

We’ve been patients of Bailey Cove Eye Care for many years. The office and staff have always been clean, organized, efficient, knowledgeable, pleasant, and prompt. My extended family also uses Bailey Cove Eye Care for those reasons.


StarStarStarStarStar We have been going to Bailey Cove for years! Th... —    (Patient since Fri Feb 05 00:00:00 MST 2016)

We have been going to Bailey Cove for years! They are amazing!


StarStarStarStarStar The entire staff is so sweet and Dr. Ferrell re... —    (Patient since Tue Jan 08 00:00:00 MST 2019)

The entire staff is so sweet and Dr. Ferrell really takes the time to explain things and help you understand.


StarStarStarStarStar Staff is very professional. Dr Chenault is grea... —    (Patient since Tue Jan 08 00:00:00 MST 2019)

Staff is very professional. Dr Chenault is great.


StarStarStarStarStar 10 years of great experiences... —    (Patient since Thu Feb 14 00:00:00 MST 2008)

We've been going to Bailey Cove Eye Care for the better part of 10 years now and we're ALWAYS HAPPY. Great folks who care and do a great job. Our son had his first eye exam recently there and he is so excited to get his first pair of glasses. Years ago my wife recommended one of her friends who had had eye problems for years. Dr. Ferrell diagnosed it and was able to fix her up.


StarStarStarStarStar Great staff, very informative, and truly seemed... —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

Great staff, very informative, and truly seemed like they cared about my visit. I would highly recommend to anyone looking for eye care!


StarStarStarStarStar Great staff and service. Very pleased with our ... —    (Patient since Wed Feb 26 00:00:00 MST 2020)

Great staff and service. Very pleased with our experience.


StarStarStarStarStar I have been pleased with the level of care I ha... —    (Patient since Fri Jul 06 00:00:00 MDT 2018)

I have been pleased with the level of care I have received from Dr Chenault. I feel the exams have been thorough, never rushed. Wait times have always been reasonable. The selection of eyewear is great. I am able to find glasses I like at a good price. I highly recommend Bailey Cove Eye Care!


StarStarStarStarStar  —    (Patient since Wed Nov 13 00:00:00 MST 2019)

The only bad comment I can make is that the waiting room chairs needs replacing, very uncomfortable! Other patients have also complained while I was there. Just wanted you to know what others are saying.


StarStarStarStarStar  —    (Patient since Mon Feb 24 00:00:00 MST 2020)

The place has a very nice set up and the wait time to be seen was super short! The staff all seemed very friendly and knowledgeable.


StarStarStarStarStar Dr. Ferrell is very thorough and listened to al... —    (Patient since Mon May 14 00:00:00 MDT 2012)

Dr. Ferrell is very thorough and listened to all my concerns. I appreciate that. Office staff is the best!


StarStarStarStarStar The service from the doctor was exceptional.  —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

The service from the doctor was exceptionally


StarStarStarStarStar Cheerfullness and professionalism of all staff.... —    (Patient since Mon May 19 00:00:00 MDT 2008)

Cheerfulness and professionalism of all staff.


StarStarStarStarStar Friendly, experienced staff.  —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Friendly, experienced staff.


StarStarStarStarStar Good Quality Service and knowledgeable staff, ... —    (Patient since Tue Sep 18 00:00:00 MDT 2007)

Good Quality Service and knowledgeable staff, Dr. Ferrell is excellent and was able to diagnose the concerns I had for my vision


StarStarStarStarStar Excellent, expert service from the front desk t... —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

Excellent, expert service from the front desk to the eye-test technician to the wonderful Dr. Chenault to the people who order the eyeglasses. This is the place to go!


StarStarStarStarStar The Doctor and the Staff are very knowledgeable... —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

The Doctor and the Staff are very knowledgeable, helpful and friendly!


StarStarStarStarStar I needed to come in right away; they were able ... —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

I needed to come in right away; they were able to fit me in same day. I needed a prescription and wasn't able to get it that night; they had samples for me. Thank you


StarStarStarStarStar Knowledgeable doctor, short wait time —    (Patient since Wed Dec 11 00:00:00 MST 2019)

The doctor is very knowledgeable and most of her staff is friendly and professional. She did very well taking care of my infant.


StarStarStarStarStar Always efficient and thorough! —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Always efficient and thorough!


StarStarStarStarStar Thank you for checking Mary's eyes so carefully... —    (Patient since Tue Dec 02 00:00:00 MST 2014)

Thank you for checking Mary's eyes so carefully. Because she has Down Syndrome, she doesn't communicate very effectively, making your job challenging. Thank you for taking good care of her.


StarStarStarStarStar  —    (Patient since Mon Mar 03 00:00:00 MST 2008)

I’ve been a patient for years and the service has always been great.


StarStarStarStarStar HAPPY  —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Office staff and Dr. are always very helpful.


StarStarStarStarStar Always ready to help whether just to make annua... —    (Patient since Thu Nov 16 00:00:00 MST 2017)

Always ready to help whether just to make annual appointment or because you want to have things checked out because your experiencing strange things in your eyes


StarStarStarStarStar excellent staff, excellent service and timely. ... —    (Patient since Fri Feb 17 00:00:00 MST 2017)

excellent staff, excellent service and timely.


StarStarStarStarStar Wonderful from registration, examination to che... —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Wonderful from registration, examination to checkout. Dr. Ferrell is amazing.


StarStarStarStarStar Great experience, this was my first appointment... —    (Patient since Fri Jan 24 00:00:00 MST 2020)

Great experience, this was my first appointment here. Everything was very professional and all my questions were answered regarding my first pair of progressive lenses.


StarStarStarStarStar Excellent customer service  —    (Patient since Wed Nov 01 00:00:00 MDT 2017)

Excellent customer service


StarStarStarStarStar This was my first visit to Bailey Cove Eye Care... —    (Patient since Thu Jan 16 00:00:00 MST 2020)

This was my first visit to Bailey Cove Eye Care and I was extremely pleased. The staff was very friendly, the nurse was very kind to an old lady (me). Dr. Ferrell was very knowledgeable and explained all he was doing. I highly recommend Bailey Cove Eye Care.


StarStarStarStarStar Very friendly —    (Patient since Tue Aug 07 00:00:00 MDT 2012)

Very friendly and professional


StarStarStarStarStar Bailey Cove Eye Care: Develops the skills need... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Bailey Cove Eye Care: Develops the skills needed to maintain the highest standards of professional excellence.


StarStarStarNo StarNo Star Doctor behind an hour —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Was finally seen by the doctor an hour past my appointment time.


Reply

Our apologies for your long wait time. We are setting in place some new procedures that we hope will eliminate this problem for your next visit. Thank you for your feedback.

StarStarStarStarStar Very friendly staff and doctor.  —    (Patient since Thu Jan 09 00:00:00 MST 2020)

Very friendly staff and doctor.


StarStarStarStarStar The service and help I got from MD Mary Chenaul... —    (Patient since Tue Dec 03 00:00:00 MST 2019)

The service and help I got from MD Mary Chenault was outstanding, best service for 15 Yars t Eye Clinic. Thanks


StarStarStarStarStar I could not recommend Bailey Cove Eye Care more... —    (Patient since Fri Aug 11 00:00:00 MDT 2017)

I could not recommend Bailey Cove Eye Care more! The staff and doctors go out of their way to make it a pleasant experience and ensure your care is their top priority.


StarStarStarStarStar Ensure needs are met —    (Patient since Fri Aug 31 00:00:00 MDT 2012)

Staff always takes the time to make sure all my needs or concerns are handled appropriately


StarStarStarStarStar Not as it turned out, a major emergency, but I ... —    (Patient since Thu Sep 15 00:00:00 MDT 2011)

Not as it turned out, a major emergency, but I got an appointment same day, in spite of the holiday schedule. Dr. Ferrell and the staff was very comforting and helpful. I am grateful to have him for my eyes. Happy New Year. Ms. Matras


StarStarStarNo StarNo Star I have to wait a week for response on my prescr... —    (Patient since Thu Dec 12 00:00:00 MST 2019)

I have to wait a week for response on my prescriptions problem. I don’t like it😔


Reply

Our apologies for your wait. Thank you for reaching out to us, we will resolve the problem for you as soon as possible.

StarStarStarStarStar Professional. Latest technology. Super staff.... —    (Patient since Tue Sep 25 00:00:00 MDT 2007)

Professional. Latest technology. Super staff. Patient orientation.


StarStarStarStarStar Everyone is not only professional but very frie... —    (Patient since Mon May 10 00:00:00 MDT 2010)

Everyone is not only professional but very friendly and personable.


StarStarStarStarNo Star The service was great but it took a very long t... —    (Patient since Wed May 20 00:00:00 MDT 2009)

The service was great but it took a very long time before I could be seen by the doctor.


Reply

Our apologies for your wait. Due to the time of year we have had a very busy schedule, thank you for reaching out to us. We hope to improve our wait time for you next time you visit us.

StarStarStarStarStar I’m a fairly new patient, but have been very pl... —    (Patient since Thu Jul 18 00:00:00 MDT 2019)

I’m a fairly new patient, but have been very pleased with the excellent care that I’ve received. Employees are very kind and knowledgeable with short wait times. Dr. Ferrell spends the necessary time to explain test results and answer questions.


StarStarStarStarStar Very professional Office.  —    (Patient since Fri Dec 21 00:00:00 MST 2018)

Very professional Office.


StarStarStarStarStar Friendly and helpful staff —    (Patient since Fri Dec 06 00:00:00 MST 2019)

Friendly and helpful staff


StarStarStarStarStar Friendly efficient service. —    (Patient since Wed Dec 08 00:00:00 MST 2010)

Friendly efficient service.


StarStarStarStarStar Great place for eye care.  —    (Patient since Tue Oct 21 00:00:00 MDT 2008)

Great place for eye care. Friendly and professional staff.


StarStarStarStarStar Absolutely the best in town! —    (Patient since Mon Feb 07 00:00:00 MST 2011)

Doctors and staff are wonderful. Wouldn’t consider going anywhere else.


StarStarStarStarStar Very professional and thorough. —    (Patient since Tue Dec 03 00:00:00 MST 2019)

Very professional and thorough.


StarStarStarStarStar Always friendly, professional and truly caring ... —    (Patient since Mon Aug 04 00:00:00 MDT 2008)

Always friendly, professional and truly caring about me as a patient. Won't go anywhere else.


StarStarStarStarStar  —    (Patient since Fri Nov 16 00:00:00 MST 2018)

Very very pleased with the exam, staff and Dr. Mary Beth. Great...


StarStarStarStarStar This is a doctor you look forward to seeing. Al... —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

This is a doctor you look forward to seeing. Always on time and very professional. The staff treats you kindly from the time you arrive.


StarStarStarStarStar The office and personal are all very inviting a... —    (Patient since Mon Nov 19 00:00:00 MST 2018)

The office and personal are all very inviting and nice.


StarStarStarStarStar Great value there. Feeling better already.  —    (Patient since Mon Sep 09 00:00:00 MDT 2013)

Great value there. Feeling better already. Thanks


StarStarStarStarStar Very good people! Outstanding service...outstan... —    (Patient since Thu Jul 21 00:00:00 MDT 2011)

Very good people! Outstanding service...outstanding people!


StarStarStarStarStar Great doctors and staff —    (Patient since Tue Feb 14 00:00:00 MST 2012)

The doctors and staff are great and very accommodating. I trust them with my eyes.


StarStarStarStarStar They have a very knowledgeable staff and they t... —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

They have a very knowledgeable staff and they take the time to explain things.


StarStarStarStarStar All the folks here are very professional and kn... —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

All the folks here are very professional and know exactly how to take care of their patients!


StarStarStarStarStar Dr. Chenault is always very thorough and knowle... —    (Patient since Fri May 05 00:00:00 MDT 2017)

Dr. Chenault is always very thorough and knowledgeable. My entire family actually looks forward to going in for our check-ups!


StarStarStarStarStar A very friendly staff takes care of you —    (Patient since Thu Mar 13 00:00:00 MDT 2014)

A very friendly staff takes care of you and the office has the latest equipment to make sure your eyes are healthy.


StarStarStarStarStar Very friendly and efficient. Very little wait t... —    (Patient since Mon Apr 28 00:00:00 MDT 2008)

Very friendly and efficient. Very little wait time.


StarStarStarNo StarNo Star I was told to show up 15 minutes early for a 8a... —    (Patient since Fri Oct 14 00:00:00 MDT 2016)

I was told to show up 15 minutes early for a 8am appointment but the doors did not open till 8am.


StarStarStarNo StarNo Star I am not happy on 2 fronts; 1)I was never told ... —    (Patient since Wed Sep 25 00:00:00 MDT 2019)

I am not happy on 2 fronts; 1)I was never told ,while I was in the office when I could expect to have my glasses and 2) When I called, a day later, to find out when I could pick up my glasses, I was told that there was some kind of problem with Davis eye Co. I did not go to Davis. I went to Bailey Eye Care and I thought that they would take care of me. I was wrong!


Reply

Hello Richard, We apologize for forgetting to discuss the time it takes for glasses to come back as an order: it typically is only 7-10 business days. We do not have an in house lab, so we must send out orders to make lenses. What lab we send to is based off of the insurance that our patients bring in. We have no control over which lab is required by your insurance in order for you to receive the discounted pricing associated to your insurance, nor can we help when they are backed up. If your insurance is Davis Vision, then we must send orders to them. They are experiencing a backlog, and that is what is causing the delay. It can take 3-4 weeks for Davis Vision to return items to us at this time. We apologize for the inconvenience, but in order for your insurance to be utilized, this is the only path left to us. We do check the glasses when they arrive, and we fit frames to our patient's faces by doing a variety of adjustments and measurements. We hope any confusion has been cleared up. Feel free to call us at 256-880-3200 if you should have any questions.

StarStarStarStarStar Dr. Chennault is great! I have been taking my s... —    (Patient since Mon Sep 19 00:00:00 MDT 2016)

Dr. Chennault is great! I have been taking my son there for a few years but have held off on taking my daughter because she has a real fear of all doctors:( Dr. Chennault and her staff were so wonderful and patient with my daughter.


StarStarStarStarStar Super staff —    (Patient since Fri Sep 20 00:00:00 MDT 2019)

Everyone here is very helpful and it makes for a comfortable environment to get my eyes checked!


StarStarStarStarStar Wonderful, friendly office. Dr. Chenault is the... —    (Patient since Wed Dec 21 00:00:00 MST 2016)

Wonderful, friendly office. Dr. Chenault is the best!


StarStarStarStarStar Best ever —    (Patient since Thu Feb 09 00:00:00 MST 2012)

I've worn glasses for almost 50 years. This is the best optical office I've encountered in 5 States and 3 contintents.


StarStarStarStarStar Nice people. Always enjoy seeing them. Dr Ferre... —    (Patient since Wed May 14 00:00:00 MDT 2008)

Nice people. Always enjoy seeing them. Dr Ferrell is top notch and very thorough. Anyone I’ve encountered there is comment and friendly.


StarStarStarStarStar Great staff!! They worked me right in the day ... —    (Patient since Fri Aug 03 00:00:00 MDT 2018)

Great staff!! They worked me right in the day I called.


StarStarStarStarStar We had the Best experience with Bailey Cove Eye... —    (Patient since Fri Sep 06 00:00:00 MDT 2019)

We had the Best experience with Bailey Cove Eye Center. Everyone, from the staff to the doctor, we’re amazing with my daughter. I highly recommend Bailey Cove Eye Center


StarStarStarStarStar what more would you want to see 👓 —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

To have two qualified optometrist and more technicians than I could count in a Family owned and ran neighborhood eye store next to your house.....


StarStarStarStarStar great service, great doctor —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

great service, great doctor


StarStarStarStarStar Friendly and efficient staff.  —    (Patient since Thu Jan 31 00:00:00 MST 2013)

Friendly and efficient staff. Had an informative chat with Dr Ferrell too.


StarStarStarStarStar My visit to Bailey Cove Eye Care was very pleas... —    (Patient since Tue Sep 04 00:00:00 MDT 2018)

My visit to Bailey Cove Eye Care was very pleasant. The staff was very knowledgeable and the process was very efficient. I met with several employees who were well trained for the various tests and processes they performed. Dr Ferrell was very friendly and easy to talk to and was happy to answer all questions and provide advice. Overall everyone was courteous and customer oriented.


StarStarStarStarStar Friendly and professional —    (Patient since Thu Oct 03 00:00:00 MDT 2013)

The doctor and staff were excellent. Kathy was especially helpful and friendly. She tracked down my vision insurance and what it covered and gave helpful advice and recommendations.


StarStarStarStarStar  —    (Patient since Fri Aug 02 00:00:00 MDT 2013)

I guess this a free-text area. Normally, I prefer words over multiple choice, but in this case, I give all questions the highest rating. Great staff, in addition to Dr. Ferrell. I'm glad I started coming to the Bailey Cove Eye Clinic several years ago.


StarStarStarStarStar Dr.James Ferrell is excellent and very caring &... —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

Dr.James Ferrell is excellent and very caring & helpful!


StarStarStarStarStar Always very friendly. I am very confident in th... —    (Patient since Wed Dec 02 00:00:00 MST 2015)

Always very friendly. I am very confident in the Dr.


StarStarStarStarStar Called for last minute appointment and was in f... —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Called for last minute appointment and was in for app. in 90 minutes!! Thank you!


StarStarStarStarStar wonderful —    (Patient since Wed Dec 02 00:00:00 MST 2015)

Wonderful, welcomed, greetings from everyone. Always informed to the fullest. I have lived here all my life and have now found the eye center for me.


StarStarStarNo StarNo Star My wife was never dilated for her eye exams. Wa... —    (Patient since Tue Apr 29 00:00:00 MDT 2008)

My wife was never dilated for her eye exams. Was that new procedure?


Reply

We do typically dilate patients, but patients hold the right to decline dilation. If you could call us with your wife's name and date of birth, we can investigate that for you. Thank you, and have a nice day!

StarStarStarStarStar  —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Easy to talk to the Dr. and get him/her to understand how your eyes feel. Like that.


StarStarStarStarStar My first visit with Dr Chennault. —    (Patient since Thu Jun 12 00:00:00 MDT 2008)

My first visit with Dr Chennault. I’m very impressed with the results and her discussion of my problems regarding declining vision. I’ll be seeing her again following surgery to continue eye care.


StarStarStarStarStar Great service from begining to end. —    (Patient since Tue Aug 13 00:00:00 MDT 2019)

Great service from beginning to end.


StarStarStarStarStar This office is great. The people are super nic... —    (Patient since Tue Feb 14 00:00:00 MST 2012)

This office is great. The people are super nice and helpful


StarStarStarStarStar Great Place for Military Veterans! —    (Patient since Thu Aug 08 00:00:00 MDT 2019)

My experience there was professional and great! I was greeted at the door although I showed up 15 minutes before my time. They made time for me and guided me as I moved from one place to another. They are exceptional when it comes to customer service! I will always come back because I received great service and care!


StarStarStarStarStar Very nice employees and Dr. Ferrell. I live in ... —    (Patient since Wed Sep 24 00:00:00 MDT 2008)

Very nice employees and Dr. Ferrell. I live in Toney but won't change. It's worth the trip.


StarStarStarStarStar I was very pleased with the help the doctor sug... —    (Patient since Fri Feb 27 00:00:00 MST 2009)

I was very pleased with the help the doctor suggested for my severely dry eyes. I am using the recommended medicine and it seems to be helping. The staff and doctors at your office are always so friendly and helpful.


StarStarStarStarStar Everyone was pleasant and very helpful. —    (Patient since Tue Dec 11 00:00:00 MST 2007)

Everyone was pleasant and very helpful.


StarStarStarStarStar Great Eye Care.  —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

When I had an eye emergency they were able to see me right away. The care I received was above expectations. I highly recommend Bailey Cove Eye care. We moved here from the DC area and had great eye care there but Bailey Cove Eye Care is so much better.


StarStarStarStarStar I love all of the staff at Bailey Cove and Doct... —    (Patient since Fri Aug 24 00:00:00 MDT 2018)

I love all of the staff at Bailey Cove and Doctor Mary Beth is an amazing Doctor!!


StarStarStarStarStar A great experience. Thank you to each staff me... —    (Patient since Mon Jul 29 00:00:00 MDT 2019)

A great experience. Thank you to each staff member who assisted.


StarStarStarStarStar I had the best experience at my appt!  —    (Patient since Fri Jul 26 00:00:00 MDT 2019)

I had the best experience at my appt! I saw Dr. Mary Beth Chenault and absolutely loved her! She was so kind and very helpful with my very unique eyes! She is helping me get treatment for a eye problem that I possibly have had since I was a teenager! I honestly believe I will be enjoying having this clinic to care for my eyes for a very long time!


StarStarStarStarStar Everyone was very professional and friendly.  —    (Patient since Fri Jul 19 00:00:00 MDT 2019)

Everyone was very professional and friendly.


StarStarStarStarStar  —    (Patient since Wed Jul 27 00:00:00 MDT 2016)

Everyone was extremely friendly and helpful! I use contacts and glasses and they were great at fitting me for both based on my needs!


StarStarStarStarStar Grateful! —    (Patient since Thu Nov 08 00:00:00 MST 2012)

Dr. Ferrell & his staff are not only professional but very friendly; they make you feel like family.


StarStarStarStarStar Great Place for the Family —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Very friendly and great with children! I highly recommend them to anyone looking for a great place for the whole family.


StarStarStarStarStar 10/10 would recommend!!!! —    (Patient since Wed May 03 00:00:00 MDT 2017)

This place feels like a family. I went to two other eye doctors and they could not compare: one seemed eager for a sale and the other prioritized phone calls over patients in the office. Bailey Cove Eye Care is great!


StarStarStarStarStar Fantastic care...great exam! —    (Patient since Thu Jul 11 00:00:00 MDT 2019)

A friendly smile and a warm greeting are the first thing you get as soon as you walk in. A great experience and top of the line exam that included pictures of the back of my eye, to get a complete "picture" of my eye health. Thanks for the great service and attention to detail!! Great eye exam!


StarStarStarStarStar Very friendly and helpful staff —    (Patient since Fri Jul 12 00:00:00 MDT 2019)

Very friendly and helpful staff that did a great job of making sure I got the care that I needed


StarStarStarStarStar Excellent!! —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

Convenient appointment times. Punctuality keeping appointment. Courteous, gracious, professional staff. Willing to spend as much time as necessary to meet patients' needs.


StarStarStarStarStar Randy —    (Patient since Wed Jun 05 00:00:00 MDT 2019)

I have been a big pain in the butt using contacts for the first time. Chloe is out of sight!


StarStarStarStarStar Very friendly and quick to get you taken care o... —    (Patient since Mon Jul 08 00:00:00 MDT 2019)

Very friendly and quick to get you taken care of at appointment time.


StarStarStarStarStar Pleasant, friendly, professional. All providers... —    (Patient since Fri Feb 26 00:00:00 MST 2016)

Pleasant, friendly, professional. All providers, especially Dr Chenault, were helpful and wonderful. I wouldn't go anywhere else for care.


StarStarStarStarStar Exceptional Service! —    (Patient since Tue Jun 25 00:00:00 MDT 2019)

We were very pleased with the staff and the office. I feel is everyone went above and beyond for my children to make them comfortable and take care of their eye care needs!


StarStarStarStarStar Excellent care. —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

I have been using Bailey Cove and Dr. J Ferrell for several years. Always been highly satisfied with the level of attention and care. When I have needed to be worked in for some reason, they have done so courteously and quickly. Highly recommended.


StarStarStarStarStar Everyone on staff is courteous and professional... —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

Everyone on staff is courteous and professional. The doctor is amazing (even though she looks so young). She’s knowledgeable, but fun and relatable. The young lady that helped me pick my glasses is amazing. Made the experience fun and productive. I also appreciate the signage indicating this is a Christian practice.


StarStarStarStarStar I love the quick and easy way to make appointme... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

I love the quick and easy way to make appointments online. Once you get to the office, everyone is quick to help you check in and then there is very little wait to start the eye exam process. The staff keeps you informed of what they are doing and what the next steps are in the process. The doctor and staff are great to answer any questions you have. A great experience overall.


StarStarStarStarStar A very efficient and organized office.. —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

A very efficient and organized office. Friendly and well mannered folks that make you feel they will do all that is possible to make your appointment go as smoothly as they are able. Thank you all. Great doctor, by the way!


StarStarStarStarStar I have been a patient for several years. The s... —    (Patient since Fri Jun 27 00:00:00 MDT 2014)

I have been a patient for several years. The staff has been consistently responsive and supportive in every instance in which I have requested an appointment, including cases when I sought quick access to a doctor. I have been treated by both doctors, and each has been professional in their treatment and ready to explain their conclusions and recommended treatments. I transferred to this practice after having much different experiences with another eye care provider in the local area. It has been a tremendous pleasure for me to be a patient of this practice, and I have every intention of remaining a patient.


StarStarStarStarStar You’ll find a pleasant, relaxed atmosphere with... —    (Patient since Thu Feb 07 00:00:00 MST 2008)

You’ll find a pleasant, relaxed atmosphere with friendly staff at the front desk. Dr. Chenault is caring and reminds you to call if you have any eye concerns.


StarStarStarStarNo Star Great Friendly Staff; good thorough eye exam, ... —    (Patient since Tue Sep 18 00:00:00 MDT 2007)

Great Friendly Staff; good thorough eye exam, with clear explanations provided on options for treatments, and on corrective lens


StarStarStarStarStar Kind and responsive staff —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

Kind and responsive staff


StarStarStarStarStar Bailey Cove Eye Care, The Best Ever —    (Patient since Tue Feb 03 00:00:00 MST 2015)

Bailey Cove Eye Care has to be the most professional, pleasant, and caring eye care center I've ever been to.


StarStarStarStarStar Everyone friendly and explains things so that y... —    (Patient since Thu Nov 16 00:00:00 MST 2017)

Everyone friendly and explains things so that you understand


StarStarStarStarStar Everyone was real helpful at getting Jackson wo... —    (Patient since Tue Apr 17 00:00:00 MDT 2018)

Everyone was real helpful at getting Jackson worked in when an eye issue was discovered. His exam went great and I am very grateful for everyone’s professionalism.


StarStarStarStarStar Have already recommended a couple of people.  —    (Patient since Thu Apr 30 00:00:00 MDT 2015)

Have already recommended a couple of people.


StarStarStarStarStar Such a great office. Dr. Ferrell is very profes... —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

Such a great office. Dr. Ferrell is very professional.


StarStarStarStarStar Our visits with Dr Ferrell have been the best o... —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

Our visits with Dr Ferrell have been the best optical appointments we have had anywhere. He and his staff are professional and explain everything. Dr. Ferrell takes time to listen and diagnose what is going on with our eyes and relate it to our general health. He revealed issues that other doctors missed.


StarStarStarStarStar Great team! Always friendly and are able to ge... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

Great team! Always friendly and are able to get me in timely. I appreciate the updates as well.


StarStarStarStarStar Very friendly and professional staff, very nice... —    (Patient since Mon Feb 11 00:00:00 MST 2008)

Very friendly and professional staff, very nice office. It is clear the staff really care about their patients.


StarStarStarStarStar The entire staff is very professional and carin... —    (Patient since Thu Jun 09 00:00:00 MDT 2011)

The entire staff is very professional and caring. You are not rushed through and the care that you receive is tailored to each individual.


StarStarStarStarStar Dr and staff were friendly and efficient. I fel... —    (Patient since Mon Apr 08 00:00:00 MDT 2019)

Dr and staff were friendly and efficient. I felt like the exam was thorough, well done!


StarStarStarStarStar A great professional experience —    (Patient since Wed Dec 02 00:00:00 MST 2009)

Bailey Cove Eye Care provides excellent professional eye care. The staff is very courteous and efficient and Dr. Ferrell is caring, thorough and knowledgeable. It is a pleasure doing business with Bailey Cove Eye Care.


StarStarStarStarStar Everyone in this office is super sweet and acco... —    (Patient since Thu Feb 07 00:00:00 MST 2019)

Everyone in this office is super sweet and accommodating! I have had such a pleasant and caring experience every time I have been in!


StarStarStarStarStar 12 years and I have never had a bad experience.  —    (Patient since Tue Nov 25 00:00:00 MST 2008)

My visit was pleasant as always! I've been seeing Dr. Farrell since 2008 and in my opinion no doctor can compare; his bedside manner is impeccable, he always listens patiently to any concerns you may have, and explains things in a manner that can be easily understood. The entire office from the minute you walk in as an inviting atmosphere, it's like visiting family. The staff are very pleasant and I'm always greeted with a smile... I am blessed to have found such a great team to meet my eye care needs thank you Bailey Cove you're awesome!


StarStarStarStarStar Entire office staff are very professional and w... —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Entire office staff are very professional and work to ensure outstanding and timely support. I cannot thank Dr. Chenault enough for her outstanding referral to Dr. Vicinanzo.


StarStarStarStarStar If possible, I even enjoy going to the eye doct... —    (Patient since Tue Feb 21 00:00:00 MST 2012)

If possible, I even enjoy going to the eye doctor because of Dr. Ferrell and his team! Professional and caring to the patients is on display every time I go in.


StarStarStarStarStar Clean, well organized, efficient, well staffed,... —    (Patient since Thu May 19 00:00:00 MDT 2011)

Clean, well organized, efficient, well staffed, and the doctor’s have an excellent “bedside” manner.


StarStarStarStarStar Very professional, courtesy and very friendly  —    (Patient since Mon Mar 18 00:00:00 MDT 2019)

Very professional, courtesy and very friendly


StarStarStarStarStar Excellent Service! —    (Patient since Fri Mar 08 00:00:00 MST 2019)

We just moved to the Huntsville area and booked appointments at Bailey Cove. The service there is amazing! The doctor spent time explaining the process; listening and providing thought out feedback and recommendations. The office staff is fantastic, friendly and efficient. This truly was a great experience and we found our permanent eye care office!


StarStarStarStarStar Excellent service and products! —    (Patient since Mon Feb 25 00:00:00 MST 2013)

They take time to answer all your questions and concerns, and do very thorough eye exams. They also have a nice selection of affordable, stylish eyeglasses and sunglasses.


StarStarStarStarStar Professional and friendly. Pleasant atmosphere... —    (Patient since Tue Feb 28 00:00:00 MST 2012)

Professional and friendly. Pleasant atmosphere and personnel are efficient.


StarStarStarStarStar The entire office was very business like but th... —    (Patient since Thu May 01 00:00:00 MDT 2014)

The entire office was very business like but there was a spirit of friendliness that made for just the right balance.


StarStarStarStarStar Staff is friendly. My wait time was minimal. I ... —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

Staff is friendly. My wait time was minimal. I really like the competence of the staff. Would recommend to anyone looking for an eye doctor or eyewear.


StarStarStarStarStar Very friend staff. I did not have to wait long... —    (Patient since Wed Mar 06 00:00:00 MST 2019)

Very friend staff. I did not have to wait long once I arrived. Everyone explained what was happening each step of the process.


StarStarStarStarStar Excellent customer service —    (Patient since Tue Feb 26 00:00:00 MST 2019)

Everyone was very friendly and helpful, and explained what they were doing throughout the whole process.


StarStarStarStarStar  —    (Patient since Thu Jan 09 00:00:00 MST 2014)

The staff is always friendly and helpful. Dr Ferrell always explains everything in layman's terms.


StarStarStarStarStar Friendly, Skilled Staff Who Care About Patients —    (Patient since Tue Feb 24 00:00:00 MST 2015)

For years I bounced from one eye care office to the next. But having found Bailey Cove Eye Care, I feel I am finally done searching. I've been going there for over 3 years now and have no complaints. They always try to take care of their patients to the best of their abilities. Dr. Chenault is also hands down the best eye care physician I've ever dealt with. She is attentive and detail oriented and cares about her patients. She always takes the time to answer questions I have to make sure that I understand her recommendations. She is key to my high thoughts of this office, and I hope she's there to stay.


StarStarStarStarStar From the staff members to Dr. Farrell always fr... —    (Patient since Wed Jun 01 00:00:00 MDT 2011)

From the staff members to Dr. Farrell always friendly and professional.


StarStarStarStarStar  —    (Patient since Mon Nov 02 00:00:00 MST 2009)

My family and I have received vision care from Bailey Cove Eye Care for a number of years. Dr. Farrell and his staff are highly trained as well as friendly and welcoming. We have the utmost confidence in them.


StarStarStarNo StarNo Star Should be more upfront about what they’re charging —    (Patient since Tue Jul 07 00:00:00 MDT 2015)

Need to be more upfront about fees. I was under the impression that I would pay a $10 copay with my insurance. Went to check out and it was $55 because they charge $45 for pictures they take of your eyeball. I would have opted out of this if given the chance.


Reply

Our apologies, Josie. Our technician should have given both the notice of both the fee and the right to decline the photos. However, we only take these photos once every four years to keep an up-to-date reference for the health in the back of the eyes unless there is a medical necessity to take them yearly. We also do these photos in lieu of dilation if requested. We do recommend this practice so that we can compare photos and keep watch on any possible issues.

StarStarStarStarStar This was probably the best service I have ever ... —    (Patient since Wed Feb 13 00:00:00 MST 2019)

This was probably the best service I have ever had at an optometrist. The office is very nice and clean. All of the staff were very knowledgeable, thorough, and friendly. They got me in and out quickly, and answered my questions sufficiently. I really liked Dr. Chenault, she was quick to spot any issues with my eyes and provided a solution I was comfortable with.


StarStarStarStarNo Star  —    (Patient since Thu May 01 00:00:00 MDT 2008)

I have been coming to this practice for several years now and this is the first time I have a complaint. As I was waiting to check out, the lady at the checkout counter was on the phone. She wasn’t talking on the phone, she just had the phone to her ear. She never made a sound, so I am not sure exactly what she was doing. She never once acknowledged that I was waiting for her. After several minutes of being ignored, I went to the receptionist to get checked out. I would recommend this practice, but customer service needs some improvement.


Reply

Thank you for bringing this to our attention. We will do our best to ensure this does not occur again.

StarStarStarStarStar Very professional, competent and friendly. —    (Patient since Wed Feb 06 00:00:00 MST 2008)

Very professional, competent and friendly.


StarStarStarStarStar So glad you opened your office in our neighborhoo! —    (Patient since Mon Feb 05 00:00:00 MST 2018)

Love the atmosphere and friendliness of staff!! The cleanliness and although they haven’t been open for a long time, they have already changed the waiting room out to include new furniture! I recommended this office and doctors to my husband. He is 100% disabled. They treated him with such gentleness and didn’t rush him at al!!


StarStarStarStarStar Five stars for this wonderful eye care service.... —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Five stars for this wonderful eye care service.


StarStarStarStarStar  —    (Patient since Tue Nov 13 00:00:00 MST 2018)

Me and my kids absolutely love Dr Chennault and the rest of the staff! They are so patient with my 5&7 year old!!


StarStarStarStarStar The doctors and staff have always been professi... —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

The doctors and staff have always been professional and friendly. They make everything as easy as possible. From scheduling, to exam, to business office everything is handled with care. The doctors take the time to explain what care you need and how you will be treated. Great experience.


StarStarStarStarStar I have had an eye problem with bacteria and sta... —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

I have had an eye problem with bacteria and stayed I got an appt right away and was examined and have a remedy


StarStarStarStarStar The staff here is amazing and so genuine!! Dr. ... —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

The staff here is amazing and so genuine!! Dr. Chenault is amazing! She really cares for her patients!


StarStarStarStarStar Great eye care paractice —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Very thorough eye check, minimal wait. Staff is helpful, knowledgeable and great.


StarStarStarStarStar On February 6, 2019, there is a new receptionis... —    (Patient since Wed Mar 14 00:00:00 MDT 2012)

On February 6, 2019, there is a new receptionist/Check-in/Customer Service lady since my previous visit in 2017. She was wonderful!!! Super friendly, patient, professional, and on point. It was a nice and welcoming change. Before I left, I Thanked her for being so nice, patient, and efficient with me. And, as always, Sheila (I believe this is her name, and I apologize if I have remembered her name incorrectly. She has been there for years. She is tall, African American, and does the machine eye test and pictures of the inside of your eyes), she is ALWAYS professional, calm, patient, nice, and knowledgeable. She is a huge asset to the practice in more ways than one. Dr. Ferrell is very caring, knowledgeable, and personable. I have continued to go there because of him, when the office staff was lacking, and when our eye insurance has changed, and he doesn't accept our new eye insurance. That is how much I like and respect him as my/our eye care specialist physician. I, also, appreciate the convience of the location on the corner of Bailey Cove Road, and the rest of his staff on the eye frame wear side, too. Thank you. I will continue to recommend to others.


StarStarStarStarStar Everyone is polite, efficient and very knowledg... —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Everyone is polite, efficient and very knowledgeable of their jobs! The wait to get lens/frames was longer than my appointment.


StarStarStarStarStar Everyone was friendly and professional. All my ... —    (Patient since Wed Sep 19 00:00:00 MDT 2018)

Everyone was friendly and professional. All my questions were answered.


StarStarStarStarNo Star From the time of my appointment it was 40 minut... —    (Patient since Tue Dec 09 00:00:00 MST 2014)

From the time of my appointment it was 40 minutes before making it back to see the doctor then another 30 minutes before seeing him. It’s like sitting in the ER and I had an appointment. Though this was much better than my last visit.


StarStarStarStarStar Great people,, great customer service. —    (Patient since Thu May 11 00:00:00 MDT 2017)

Great people,, great customer service.


StarStarStarStarStar simply outstanding people that work there and t... —    (Patient since Mon Jan 14 00:00:00 MST 2008)

simply outstanding people that work there and they treat you like a highly valued customer and their technical expertise is outstanding. They make you feel very comfortable and don't rush you


StarStarStarStarStar Staff is very friendly and thorough. I have see... —    (Patient since Tue Nov 27 00:00:00 MST 2007)

Staff is very friendly and thorough. I have seen both Dr. Ferrell and Dr. Chenault and was very impressed by their professionalism and knowledge of their field. They're both interested in you personally. I would highly recommend them to anyone.


StarStarStarStarStar Very nice, friendly office and very knowledgeab... —    (Patient since Mon May 02 00:00:00 MDT 2016)

Very nice, friendly office and very knowledgeable.


StarStarStarStarStar Nice office personnell —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Nice office personnel = good service from nurses and doctor.


StarStarStarStarStar The staff and the doctor were courteous and com... —    (Patient since Thu Dec 04 00:00:00 MST 2014)

The staff and the doctor were courteous and competent in their care. I feel comfortable with the level of service I received.


StarStarStarStarStar Bailey Cove Eye Carr is a great place to get yo... —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

Bailey Cove Eye Carr is a great place to get your eyes checked out and for all of your eye care needs!


StarStarStarStarStar Very receptive and helpful from the walk in thr... —    (Patient since Wed Jan 09 00:00:00 MST 2019)

Very receptive and helpful from the walk in through the rest of the process and finish with a helpful no pressure picking of glasses.


StarStarStarStarStar  —    (Patient since Wed Mar 23 00:00:00 MDT 2011)

Courteous, efficient , professional and caring. I was truly blessed to go into see Dr. Ferrell as every time he treats me as family . He does this in such a professional Christian manner . The office has a new survey that addresses every aspect of my health to treat my eyes and keep my vision care managed and healthy . Thank you Dr. Ferrell and staff.


StarStarStarStarStar Dr. Ferrell is 1 of the BEST in the Eye Medical... —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Dr. Ferrell is 1 of the BEST in the Eye Medical Profession.


StarStarStarStarStar Very professional and friendly staff. —    (Patient since Tue Nov 27 00:00:00 MST 2012)

Very professional and friendly staff. They make you feel welcomed.


StarStarStarStarStar All the staff was extremely efficient, kind and... —    (Patient since Tue Nov 10 00:00:00 MST 2009)

All the staff was extremely efficient, kind and helpful. Dr. Ferrell is very personable and spent time listening to concerns, answering questions and does a thorough eye exam. Highly recommend!


StarStarStarStarStar Excellent experience by all personnel. —    (Patient since Wed Dec 19 00:00:00 MST 2018)

Excellent experience by all personnel.


StarStarStarStarStar I’ve been a patient at Bailey Cove Eye Care for... —    (Patient since Tue Jul 03 00:00:00 MDT 2007)

I’ve been a patient at Bailey Cove Eye Care for years, and wouldn’t go anywhere else! Dr. Ferrell is wonderful, as well as the rest of the staff. Can’t recommend enough!


StarStarStarStarNo Star Sometimes we are made to wait.  —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

Sometimes we are made to wait. After being in Line 2 1/2 hrs. for Dr. Mitchell's laser. that is a particularly tender spot...


StarStarStarStarStar The staff is very patient oriented and the doct... —    (Patient since Thu Jun 09 00:00:00 MDT 2011)

The staff is very patient oriented and the doctors are great.


StarStarStarStarStar Very pleased with my visit Dr Ferrell he prescr... —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

Very pleased with my visit Dr Ferrell he prescribe the correct medicine for my eye he was very knowledgeable and polite


StarStarStarStarStar  —    (Patient since Wed Nov 01 00:00:00 MDT 2017)

I appreciate the professionalism and courtesy of each person


StarStarStarStarStar The staff is always very professional, knowledg... —    (Patient since Tue Mar 11 00:00:00 MDT 2014)

The staff is always very professional, knowledgeable, and prompt. However, they’re also very personable friendly. The doctors,as well, do such a thoroughly and great job.


StarStarStarStarStar I had a piece of metal in My eye and I did hav... —    (Patient since Mon Dec 10 00:00:00 MST 2018)

I had a piece of metal in My eye and I did have to wait no more than 15 min and the doctor got it out he was very professional


StarStarStarStarStar Very nice, clean office environment. . —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

Very nice, clean office environment. .


StarStarStarStarStar It was my first time at your office. I found th... —    (Patient since Tue Dec 11 00:00:00 MST 2018)

It was my first time at your office. I found the exam to be very thorough, and the office staff was friendly. I loved the lady who talked to me about contacts (she is going on maternity leave soon). She was awesome!!!


StarStarStarStarStar Great service!! I didn’t have to wait at all an... —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

Great service!! I didn’t have to wait at all and the staff was great!!


StarStarStarStarStar Fast, Friendly and Efficient!  —    (Patient since Fri Dec 07 00:00:00 MST 2018)

Upon arriving staff was friendly and helpful. Wait time was very short and Mary Beth provided a detailed eye exam and answer all questions in a friendly and profession manner! Would HIGHLY suggest Bailey Cove Eye Center to anyone searching!!


StarStarStarStarStar Bailey Cove Eyecare —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Dr. Ferrell is an excellent doctor. He listens to the patient, and takes his time with the patient to fully assess all concerns and questions. I have complete confidence in him.


StarStarStarStarStar The staff, technicians and Dr are efficient and... —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

The staff, technicians and Dr are efficient and made this an appointment.


StarStarStarStarStar Very professional staff. On time in and out. —    (Patient since Thu Nov 04 00:00:00 MDT 2010)

Very professional staff. On time in and out.


StarStarStarStarStar Caring and Thorough —    (Patient since Fri Jul 06 00:00:00 MDT 2018)

My family recently started coming to Bailey Cove Eye Care. We have been pleased with the care we have received. The office staff is friendly, and Dr Chenault gave a thorough exam and allowed plenty of time for questions and discussion of recommendations. We would definitely recommend Bailey Cove Eye Care.


StarStarStarStarStar Loved my doctor. She was well informed and hel... —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

Loved my doctor. She was well informed and helped me out tremendously


StarStarStarStarStar The staff was very polite. —    (Patient since Tue Nov 27 00:00:00 MST 2018)

The staff was very polite.


StarStarStarStarStar This was my follow up after cataract surgery, m... —    (Patient since Mon Sep 10 00:00:00 MDT 2018)

This was my follow up after cataract surgery, my second time to see Dr. Ferrell so a new patient.Was very pleased with the entire staff.


StarStarStarStarStar Making an appointment online was quick and ease... —    (Patient since Fri Nov 30 00:00:00 MST 2018)

Making an appointment online was quick and ease; office staff was friendly and professional; the doctor made me feel at ease and confident with her medical advice. I’m happy to call Bailey Cove my eye clinic for life!!


StarStarStarStarStar I find the staff and the doctor extremely compe... —    (Patient since Thu Dec 04 00:00:00 MST 2014)

I find the staff and the doctor extremely competent and courteous. I feel very comfortable knowing I am receiving the best care possible.


StarStarStarStarStar Very friendly but professional. Working with th... —    (Patient since Mon May 14 00:00:00 MDT 2018)

Very friendly but professional. Working with the VA is not easy. I have already told friends about my great care.


StarStarStarStarStar I am a retired pharmacist and I have seen both ... —    (Patient since Fri Feb 27 00:00:00 MST 2009)

I am a retired pharmacist and I have seen both doctors. Both are very professional, helpful and nice. I really appreciated the Bible book that was available to read. We will be back with our daughter and will be back when our insurance changes to buy glasses form you.


StarStarNo StarNo StarNo Star My appointment took over two hours —    (Patient since Mon Feb 04 00:00:00 MST 2008)

My appointment took over two hours and I left without completing everything because I had to be somewhere, so I’m not impressed with them this time


StarStarStarStarStar The doctors are highly professional and knowled... —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

The doctors are highly professional and knowledgeable. The support staff has excellent training as well.


StarStarStarStarStar We always have a great experience at Bailey Cov... —    (Patient since Mon Nov 19 00:00:00 MST 2018)

We always have a great experience at Bailey Cove Eye Care! the staff is friendly, and Dr. Ferrell is knowledgeable and very patient with all our questions!


StarStarStarStarStar Great service, friendly staff and clean faci —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

Great service, friendly staff and clean facility


StarStarStarStarStar I would reccomend Bailey Cove Eye Care to anyon... —    (Patient since Tue Nov 13 00:00:00 MST 2018)

I would reccomend Bailey Cove Eye Care to anyone! Everyone was so sweet the whole time. My husband had trouble with his insurance and they figured everything out and once we figured what my vision insurance was through, we had already paid, but they stayed over and helped get it fixed. & Not once did they complain. AMAZING people.


StarStarStarStarStar Bailey Cove Eye Care is consistently PROMPT —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Bailey Cove Eye Care is consistently PROMPT, courteous and clean. One is a human at BCEC; not a number, not an insurance. The personal interaction with Doctor Ferrel will lower your blood pressure. The whole office is A+


StarStarStarStarStar Super kind, professional and thorough Dr. Have ... —    (Patient since Thu Dec 30 00:00:00 MST 2010)

Super kind, professional and thorough Dr. Have been a patient many years. Great staff, efficient, & caring,


StarStarStarStarStar Very caring and professional staff.  —    (Patient since Thu Jun 09 00:00:00 MDT 2011)

Very caring and professional staff.


StarStarStarStarStar I absolutely love the staff at Bailey Cove Eye ... —    (Patient since Mon Dec 15 00:00:00 MST 2008)

I absolutely love the staff at Bailey Cove Eye Care! Dr. Ferrell is always very personable, knowledgeable, and helpful. The rest of the staff is also very kind and willing to help me with insurance, finding glasses/contacts, and answering questions!


StarStarStarStarStar Everyone from the doctor on down makes us feel ... —    (Patient since Wed Aug 08 00:00:00 MDT 2007)

Everyone from the doctor on down makes us feel like family. I know we spend more time with Dr. Farrell than we should, but because we care we ask about his family and that leads into more talk. We have been going to him for 12 years and will continue with him for many more years.


StarStarStarStarStar Excellent service. —    (Patient since Tue Oct 24 00:00:00 MDT 2017)

Appointments are always on time. Personnel instill confidence, are very friendly and ready to explain procedures. Doctors do not keep you waiting and take time to discuss any questions regarding exam results and eye health. Personnel are knowledgeable about the eyeglass frames, shapes, colors and styles and I am always happy with my new glasses.


StarStarStarStarStar One of the best doctors I go to. Very professio... —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

One of the best doctors I go to. Very professional and staff is excellent. Highly recommend.


StarStarStarStarStar Phenomenal! —    (Patient since Mon Feb 07 00:00:00 MST 2011)

The doctors at Bailey Cove Eye Care are phenomenal. All of the staff are wonderful too. Cannot recommend them enough!


StarStarStarStarStar Bailey Cove Eye Care  —    (Patient since Thu Dec 27 00:00:00 MST 2007)

Dr. Farrell and his staff are very focused on meeting the needs of their patients. Patients are seen in a timely manner, and you never feel “rushed through.” I have been extremely happy with their attention to detail, and with the contacts and glasses I’ve been prescribed through the years.


StarStarStarStarStar Amazing Customer Service —    (Patient since Tue Nov 11 00:00:00 MST 2008)

Everyone is so kind, thoughtful, polite and helpful. I love going to Bailey Cove Eye and will NEVER go anywhere else!!!


StarStarStarStarStar Very friendly staff, competent and professional... —    (Patient since Fri Oct 26 00:00:00 MDT 2018)

Very friendly staff, competent and professional. Very through eye exams.


StarStarStarStarStar Very friendly and efficient care. The doctors a... —    (Patient since Tue Apr 13 00:00:00 MDT 2010)

Very friendly and efficient care. The doctors always take plenty of time with you and the entire staff is always very helpful.


StarStarStarStarStar Wonderful staff and service —    (Patient since Fri Oct 19 00:00:00 MDT 2018)

Everyone is so nice and helpful. Very happy I picked Bailey Cove Eye Care for my family!


Reply

Thank you Bethney! We are glad to have you!!

StarStarStarStarStar Everyone is professional and personable.  —    (Patient since Thu Feb 13 00:00:00 MST 2014)

Everyone is professional and personable.


StarStarStarStarStar Everyone was just so helpful! —    (Patient since Fri Oct 24 00:00:00 MDT 2008)

Everyone was just so helpful!


StarStarStarStarStar EVERY time we are there you make us feel welcom... —    (Patient since Wed Jan 18 00:00:00 MST 2012)

EVERY time we are there you make us feel welcome, and you care about the details. You go above and beyond for us!! We wouldn't go anywhere else!!


StarStarStarStarStar everyone was very professional, I was very happ... —    (Patient since Fri Oct 05 00:00:00 MDT 2018)

everyone was very professional, I was very happy with the explanations of the tests taken and the results.....


StarStarStarNo StarNo Star Spotty care. —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

The diagnoses have been pretty good. I talked Dr. Farrell into actually making a referral back to Maynor and Mitchel for the after-cataract follow-up. I was made to wait the past two years, but not this year. Better. Bud Taylor


Reply

Mr. Taylor, Your condition was not bad enough for a surgical procedure in 2016. You specifically indicated on 10/10/2017 that you were not interested in a YAG at the time, and we noted it in your chart; otherwise, we would've been happy to refer you out. If at any point in time after your yearly exam that you changed your mind, you were free to call us and request for us to send the details to Maynor and Mitchell. Please feel free to ask us any questions during your exam, or call our office to follow up with either an employee or the doctor should you have any concerns arise afterward. Have a nice day!

StarStarStarStarStar It is nice to have such a professional eyecare... —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

It is nice to have such a professional eyecare clinic and qualified optometrist in the Bailey Cove area. The entire staff knowledgeable and friendly and a nice selection of Frames and sunglasses


StarStarStarStarStar Great staff. The doc takes the time to listen. —    (Patient since Fri Oct 13 00:00:00 MDT 2017)

Great staff. The doc takes the time to listen and understand my activities and give me specialized advice. I am very rough on glasses and the staff gives quick service when I have problems.


StarStarStarStarStar Knowledgeable and responsive staff —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Knowledgeable, responsive, and sympathetic folks that instill confidence and trust in what they do and say and this assures me I’m getting the best care/advice possible.


StarStarStarStarStar Worth your time —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

Everyone at the office is so nice. Everything I have had done there has been in a very efficient and timely manner. Glasses, exams both medical and eye testing, medications have been pleasant even when the results haven't been the best or painful due to the staff.


StarStarStarStarStar Up to date equipment very nice people. Couldn'... —    (Patient since Fri Sep 28 00:00:00 MDT 2018)

Up to date equipment very nice people. Couldn't ask for better service


StarStarStarStarStar Friendly staff!  —    (Patient since Tue Sep 18 00:00:00 MDT 2018)

Staff was very friendly. The lady that look the pictures of my eyes to see behind them explained what I was seeing and it was very cool! Will be using them for years to come.


StarStarStarStarStar Outstanding care —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

I have been using Dr. Ferrell for many years. The care I have received has been outstanding. The staff members are friendly, caring and helpful. Dr. Ferrell's exams are through and his treatment recommendations have produced excellent outcomes. I have recommended Dr. Ferrell to friends and acquaintances.


StarStarStarStarStar  —    (Patient since Thu Jul 06 00:00:00 MDT 2017)

I called to schedule an appointment and they were able to see me the next day! Everyone was very friendly. I wasn’t there long.


StarStarStarStarStar Best eye Dr.!! —    (Patient since Mon Nov 12 00:00:00 MST 2007)

Everyone is great! My family has been coming to Bailey Cove Eye Care for years.


StarStarStarStarStar Very thorough and accommodating. Got me in th... —    (Patient since Thu Sep 13 00:00:00 MDT 2018)

Very thorough and accommodating. Got me in the same day. Prompt.


StarStarStarStarStar Very timely friendly and proffes —    (Patient since Mon Apr 28 00:00:00 MDT 2008)

Very timely friendly and professional


StarStarStarStarStar Great eye clinic. Both doctors Ferrell and Che... —    (Patient since Mon Nov 26 00:00:00 MST 2007)

Great eye clinic. Both doctors Ferrell and Chenault are very pleasant and attentive. They are thorough and take plenty of time to explain your exam results and any eye health issues you may be having. The office and nursing staff is also very professional and efficient.


StarStarStarStarStar Prompt and pleasant service! —    (Patient since Fri Sep 07 00:00:00 MDT 2018)

Prompt and pleasant service!


StarStarStarStarStar This was my first visit to the office. I was im... —    (Patient since Tue Sep 04 00:00:00 MDT 2018)

This was my first visit to the office. I was impressed with the efficient layout of the facility. The imaging and analysis equipment was very modern.The staff was very friendly and knowledgeable of the processes. Dr Ferrell is easy going and well experienced which made the whole processes very pleasant.


StarNo StarNo StarNo StarNo Star Very good service, friendly, on time, did not ... —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Very good service, friendly, on time, did not have to wait long.


StarStarStarStarStar Great! —    (Patient since Thu Nov 13 00:00:00 MST 2014)

My entire family comes here. Great doctors and staff! They are patient and even make it an easy visit for my three year old.


StarStarStarStarStar Bailey Cove Eye Care is a very, very, professio... —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Bailey Cove Eye Care is a very, very, professional, clean, friendly environment. The Staff is great in Customer Service Skills which feel genuine. I would recommend these Eye Care Professionals many times over. Great place to drive to obtain what you need in a caring, and professional way. Dr. Ferrell, is a very knowledgeable about his profession, very caring, very attentive, great energy, and has a very compassionate spirit in welcoming you to care for your eye care needs. He actively listens, and he does not make you feel "rushed" through your exams. Very, very, very, attentive. I have, and will continue to refer him; and this Eye Care Company. I also, was referred by a co-worker, needing a place to maintain my eyeglass, and lens wear after relocating here almost 5 Years ago not really happy or settled with the few I had found...I can definitely say my drive from Madison is well worth it. PSALM 27


StarStarStarStarStar Bailey Cove Eye was great, they were accommodat... —    (Patient since Fri Aug 24 00:00:00 MDT 2018)

Bailey Cove Eye was great, they were accommodating and understanding when I had to reschedule my appointment a few times. They were very helpful is assisting me in straightening out my insurance and proved to be very knowledgeable. The staff is extremely friendly, very courteous and they made the whole experience a positive one. I was impressed by the equipment the office has to test various different aspects of my vision, I had never seen it at my other eye doctors before!


StarStarStarStarStar Dr.'s Ferrel and Chenault took outstanding care... —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Dr.'s Ferrel and Chenault took outstanding care of me and extended themselves beyond what I would have expected from most organizations. I cannot thank them enough and I provide them both with my highest recommendation. Chief Warrant Officer - 3 Jerry Johnston, US Army Retired.


StarStarStarStarStar Very professional and exceptional service —    (Patient since Fri Jun 27 00:00:00 MDT 2008)

Very professional and exceptional service


StarStarStarStarStar Flawless Experience —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

We made the transition to Bailey Cove Eye Care when my sons other eye care told us we would have to be put on a waiting list so he could get new glasses. We were scheduled and seen within a week of calling Bailey Cove Eye Care. The nurses were wonderful, and the Dr. was amazing. We purchased new glasses and are now just patiently awaiting the arrival of them! Thank you BCEC! We are so happy to have you as our sons eye care provider!


StarStarStarStarStar Bailey Cove Eye Care serves my family with exce... —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Bailey Cove Eye Care serves my family with excellent service. Friendly and courteous Everytime.


StarStarStarStarStar Great doctors, great eye glasswear personnel —    (Patient since Tue Feb 14 00:00:00 MST 2012)

Great doctors, great eye glasswear personnel


StarStarStarStarStar 5/5 Stars —    (Patient since Tue Dec 29 00:00:00 MST 2009)

Very friendly and knowledgeable staff. I've been coming here for eye exams for years and have never considered going any where else.


StarStarStarStarStar I see the light! —    (Patient since Mon May 19 00:00:00 MDT 2008)

A wonderful team of people who really care about you getting great service.


StarStarStarStarStar Great service, friendly staff! —    (Patient since Tue Aug 13 00:00:00 MDT 2013)

Great service, friendly staff!


StarStarStarStarStar I had an eye infection and I called for an unsc... —    (Patient since Tue Feb 06 00:00:00 MST 2018)

I had an eye infection and I called for an unscheduled appointment, I was told they could see me in 15 minutes or as soon as I could get there. Outstanding!


StarStarStarStarStar Always so friendly and prompt with appointment ... —    (Patient since Mon Apr 23 00:00:00 MDT 2018)

Always so friendly and prompt with appointment time, but never rush you out,


StarStarStarStarStar This the best doctor visit I have each year. Fr... —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

This the best doctor visit I have each year. From the welcome you get when you walk in, through the tests with the technicians and exam by doctor, it is an extremely pleasant experience. Highly recommend.


StarStarStarStarStar  —    (Patient since Thu Apr 04 00:00:00 MDT 2013)

Appointments are always on time. You get the feeling that the staff really cares about YOU the patient and that you're not just another number in the system.


StarStarStarStarStar We have transferred to Bailey Cove Eye Care thi... —    (Patient since Mon Feb 05 00:00:00 MST 2018)

We have transferred to Bailey Cove Eye Care this year, and are very pleased! Everyone is very friendly and helpful. The doctor was very patient with me for all the questions I asked, and they were answered thoroughly. I did not answer number 9 as we have not had to schedule an urgent appointment.


StarStarStarStarNo Star Great doctors...technicians, not so much. —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Need technicians who comprehend what they ask. Do you wear glasses all the time? Yes, only time I take them off is to sleep. So does your vision get blurry when wearing glasses? No, it's blurry when I'm sleeping too...really?


Reply

Mr. Pullen, Thank you for your message and we always encourage your feedback. It is however standard for our Technicians to ask if there is any change in vision with or without glasses to ensure the Doctors are notified of your response to your current prescription. You are always welcome to comment or reach out to us for any questions. We appreciate you sir and have a Blessed Day.

StarStarStarStarStar The staff is the best part of the experience ha... —    (Patient since Tue Jan 26 00:00:00 MST 2016)

The staff is the best part of the experience having my annual eye exam because they are all so pleasant and helpful. I love the care and focus of Dr. Farrell regarding my eyesight. He takes the time to examine my eyes thoroughly and answers all of my questions.


Reply

Mr. Scarbrough, Thank you for your kind words and we will happily share your compliments with Dr. Ferrell. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar Friendly staff, great selection of glasses, fle... —    (Patient since Tue Apr 06 00:00:00 MDT 2010)

Friendly staff, great selection of glasses, flexible and very knowledgeable. We've been patients for years.


Reply

Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar I thank the little girl who helped me pick out ... —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

I thank the little girl who helped me pick out my glasses because I couldn’t tell what they looked like with my eyes dilated.


Reply

Mrs. Hill, Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar  —    (Patient since Tue Sep 16 00:00:00 MDT 2008)

Bailey Cove Eye Care has taken wonderful care of my family for years. We would recommend them to anyone in Huntsville.


Reply

Mrs. Butler,Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar Caring experts help me to know how to take care... —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

Caring experts help me to know how to take care of my eyes. People at the front desk always address me by name. Great doctors.


Reply

Dr. Oxford,Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar Great service, friendly, caring, professional. ... —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

Great service, friendly, caring, professional. I would definitely recommend.


Reply

Mr. Darden, Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar A very professional business, with a very prof... —    (Patient since Fri Jun 15 00:00:00 MDT 2018)

A very professional business, with a very professional staff, and a large variety of frames to choose from. 5 stars


Reply

Mrs. Turner, Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar First time customer will be returning.  —    (Patient since Tue Mar 20 00:00:00 MDT 2018)

It was my first time as a customer there and everyone was fabulous to work with. They got my appt done quickly and efficiently. When my daughter broke my glasses they were able to fit me in and get me sized immediately.


Reply

Amanda Rocha, Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar Friendly, Dr. much respect for her patient.  —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Friendly, Dr. much respect for her patient.


Reply

Mrs. Turner, Thank you for your kind words and we will happily share your compliments with our staff. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar Everyone is so kind and helpful at this office.... —    (Patient since Fri Apr 22 00:00:00 MDT 2016)

Everyone is so kind and helpful at this office. I absolutely love Dr Chenault.


Reply

Mrs. Rhoden, Thank you for your kind words and we will happily share your compliments with our staff and especially Dr. Chenault. We always encourage your feedback, and it is our pleasure to serve you and our community. Thank you and have a Blessed Day.

StarStarStarStarStar The office staff are very nice and professional... —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

The office staff are very nice and professional. The doctors are awesome with a lot of experience and knowledge of latest technology. They took very good care of me and I felt very confident with them. I have very bad eyesite both near and far and astigmatism. Not only do my glasses work perfect but I am also wearing a multifocal contact lense that is working.


StarStarStarStarNo Star Thank you for the care you take with me —    (Patient since Fri Feb 21 00:00:00 MST 2014)

Thank you for the care you take with me


StarStarStarStarStar Amazing Customer Service  —    (Patient since Tue Feb 18 00:00:00 MST 2014)

Prices for glasses may be a little higher than elsewhere, but you won't find a more caring and dedicated team to care for your eyes. Their customer service is amazing, they truly care about what they do.


StarStarStarStarStar Candy is AWESOME! She has gone above and beyon... —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

Candy is AWESOME! She has gone above and beyond to help solve my problem with my contacts. She was ready for me when I arrived with a couple options. And I left being able to see better than I have in ages!!


StarStarStarStarStar Wonderful staff, quality technical service. En... —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Wonderful staff, quality technical service. Enjoyed the visit very much and look forward to next year. Dr.Ferrel is excellent and a real pleasure to visit.


StarStarStarStarStar You are remarkable. Compassionate, competent, ... —    (Patient since Wed May 25 00:00:00 MDT 2016)

You are remarkable. Compassionate, competent, and gentle.


StarStarStarStarStar Just what eye exams should be !!! —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Friendly staff and very professional. The exam was thorough and all my questions were answered in detail. Thank you for such a great experience.


StarStarStarStarStar  —    (Patient since Wed Jul 13 00:00:00 MDT 2016)

I have been a patient for about 4 years. I have never had a bad experience. Everyone has made it their responsibility to ensure that I am completely satisfied. They are able to schedule me early in the morning so that I can get to work by 11. They greet me by name and ask about things that make me feel like they really care.


StarStarStarStarStar Competent, courteous, and thorough. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

Competent, courteous, and thorough.


StarStarStarStarStar Staff and Doctors are most professional I have ... —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

Staff and Doctors are most professional I have encountered in any treatment facility I have entered.


StarStarStarStarStar I love everyone at Bailey Cove, they are the BE... —    (Patient since Tue Nov 11 00:00:00 MST 2008)

I love everyone at Bailey Cove, they are the BEST!!!


StarStarStarStarStar Bailey Cove Eye Care provides excellent care in... —    (Patient since Mon Aug 16 00:00:00 MDT 2010)

Bailey Cove Eye Care provides excellent care in a comfortable, yet professional setting. The staff are all courteous and very helpful.


StarStarStarStarStar We had a great experience! This was my son's fi... —    (Patient since Fri Apr 20 00:00:00 MDT 2018)

We had a great experience! This was my son's first visit to an eye doctor and it went great. The only thing that I did not care for was the wait. Of course that only bothered me because I had a 3 year old with me :) other than that everything went perfectly! I have already made an appointment for my husband.


StarStarStarStarStar Great visit very thurl check up —    (Patient since Fri Feb 21 00:00:00 MST 2014)

Great visit very thurl check up


StarStarStarStarStar Highly Recommend!! —    (Patient since Wed Apr 18 00:00:00 MDT 2018)

I've never needed an eye doctor until recently. So, I was a bit concerned about picking a good doctor. I decided to try Bailey Cove Eye Care and it was a great decision. They were right on schedule with my appointment. Everyone was friendly and professional. The staff and doctor were fantastic!


StarStarStarStarStar Everyone there acts in a professional manner. ... —    (Patient since Wed Jun 28 00:00:00 MDT 2017)

Everyone there acts in a professional manner. It was easy to make my appointment, I was seen on time. The technicians and doctor all answered any of my questions and made me feel that I was important to them. I was able to order my glasses and at a price that was reasonable compared to where I had been purchasing my glasses.


StarStarStarStarStar Always friendly and supportive staff. Treats my... —    (Patient since Tue Jul 11 00:00:00 MDT 2017)

Always friendly and supportive staff. Treats my kids with respect and patience.


StarStarStarStarStar Outstanding Staff —    (Patient since Thu Sep 23 00:00:00 MDT 2010)

Appointments run on time, facilities are modern & clean with up-to-date instruments & equipment. All of this is great, but what makes Bailey Cove Eye Care "OUTSTANDING" is the staff. The epitome of courteous, caring, personable, AND knowledgeable. I have moved 300 miles from this practice and still return for my annual exams!


StarStarStarStarStar Everyone in the office was so friendly and pati... —    (Patient since Thu Apr 05 00:00:00 MDT 2018)

Everyone in the office was so friendly and patient! They also helped accommodating what I needed to communicate by writing notes; especially when I am deaf. That's something no other eye care offices would do! I really appreciate their time and patience making sure that I have a full communication. I will definitely come back for the next check-up (and maybe get new contract lenses)!


StarStarStarStarStar Very through and Has been the best eye care I h... —    (Patient since Thu Jan 26 00:00:00 MST 2017)

Very through and Has been the best eye care I have every had


StarStarStarStarStar Most excellent experience all the way around. —    (Patient since Fri Nov 13 00:00:00 MST 2015)

Most excellent experience all the way around.


StarStarStarStarStar Ya'll ROCK!!!!!!! —    (Patient since Wed Jan 03 00:00:00 MST 2018)

Well...ya'll are AWSOME!!! I mean....what else CAN I say?


StarStarStarStarStar I was a new patient and had a very pleasant exp... —    (Patient since Wed Apr 04 00:00:00 MDT 2018)

I was a new patient and had a very pleasant experience at Bailey Cove Eye Care. Everyone was very friendly and professional.


StarStarStarStarStar I have always been impressed by your profession... —    (Patient since Fri Apr 24 00:00:00 MDT 2015)

I have always been impressed by your professional approach, your equipment and your obviously well-trained personnel. I really miss the Kurig!


StarStarStarStarStar I have recommended people to Bailey Cove Eye Ca... —    (Patient since Wed Jul 11 00:00:00 MDT 2007)

I have recommended people to Bailey Cove Eye Care. The service is always friendly and professional.


StarStarStarStarStar Caring and helpful staff —    (Patient since Wed Sep 26 00:00:00 MDT 2007)

Kind, caring and helpful staff with a very clean and efficient office.


StarStarStarStarStar On Time! —    (Patient since Tue Jul 05 00:00:00 MDT 2016)

Quick in and out! Didn't hardly wait at all.


StarStarStarStarStar Excellent doctor and staff.  —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Excellent doctor and staff. Dr. Chenault is so nice and patient. She is very knowledgeable and has great chair-side manner. The receptionist are all friendly and welcoming. The tech who checks your vision is very professional and does a great job instructing you on what to do. The ladies who fit you for frames and handle the end of the appointment are very nice and knowledgeable of insurances and coverage. I cant say enough good things about the staff of this place.


StarStarStarStarStar The examination, fitting and follow-up are supe... —    (Patient since Mon May 10 00:00:00 MDT 2010)

The examination, fitting and follow-up are superior.


StarStarStarStarStar Very courteous —    (Patient since Tue Feb 13 00:00:00 MST 2018)

Very courteous staff. Friendly atmosphere.


StarStarStarStarStar Verry professional /knowledgeable technicians..... —    (Patient since Fri Feb 16 00:00:00 MST 2018)

Verry professional /knowledgeable technicians.. fast and friendly office personnel- Dr chenault ,was great ...


StarStarStarStarStar Great experience —    (Patient since Fri Dec 12 00:00:00 MST 2014)

The staff was very knowledgeable and friendly. They took their time with my daughter to make her exam very calming.


StarStarStarStarNo Star Everyone is professional and kind. I did have ... —    (Patient since Thu Nov 17 00:00:00 MST 2016)

Everyone is professional and kind. I did have to wait quite a while to see the doctor. However, once in with him he was great. Very thorough.


StarStarStarStarStar Very friendly and efficient  —    (Patient since Mon Feb 12 00:00:00 MST 2018)

Very friendly and efficient


StarStarStarStarStar Friendly staff and outstanding eye doctors! Nev... —    (Patient since Fri Jan 18 00:00:00 MST 2008)

Friendly staff and outstanding eye doctors! Never wait more than a few minutes and everyone is kind and professional.


StarStarStarStarStar I absolutely love this place,my kids has been p... —    (Patient since Thu Oct 20 00:00:00 MDT 2011)

I absolutely love this place,my kids has been patients here for over 7yrs ...the staff & Doctors are phenomenal


StarStarStarStarStar Really great customer service. They eye doctor ... —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Really great customer service. They eye doctor was very helpful. The front office staff and assistances also provided great service.


StarStarStarStarStar Great eye care —    (Patient since Wed Aug 31 00:00:00 MDT 2016)

Very knowledgeable, friendly, helpful staff and doctors. Answer all questions. Quality exam and assistance with glasses.


StarStarStarStarStar Great patient care!! Friendly, answers all ques... —    (Patient since Wed Mar 01 00:00:00 MST 2017)

Great patient care!! Friendly, answers all questions! Will recommend to all friends and family!


StarStarStarStarStar Excellent Care and Service —    (Patient since Mon Feb 05 00:00:00 MST 2018)

I called and was able to get an appointment the same day. All of the staff were friendly and very professional. I highly recommend Bailey Cove Eye Care to everyone.


StarStarStarStarStar Everyone from the time I walked in until I left... —    (Patient since Mon Feb 05 00:00:00 MST 2018)

Everyone from the time I walked in until I left were so friendly and helpful. Dr Mary Beth was very informative and answered all my questions. Picking out my frames was so easy with the young lady that was helping me. I got everything I wanted on my lens!


StarStarStarStarStar Dr Mary Beth is attentive, listens and responds... —    (Patient since Fri Aug 26 00:00:00 MDT 2016)

Dr Mary Beth is attentive, listens and responds to the patient’s concerns. Her support staff Ashley, Faith and Denise are awesome at their jobs. A fantastic team.


StarStarStarStarStar  —    (Patient since Fri Jun 13 00:00:00 MDT 2014)

Dr. Ferrell is an excellent Doctor. He made me feel better when my general practitioner did not. I am so glad that there are still doctors that care if they help their patients. He took the time and I am so thankful ! 😍


StarStarStarStarStar I love care and treatment they give you. Unlike... —    (Patient since Mon Feb 25 00:00:00 MST 2013)

I love care and treatment they give you. Unlike other bigger eye stores. Maybe pricey but the quality is there behind the glasses when glasses are crucial when u need them and have medical issues the staff really cares . Thank you again for such great treatment and care !!


StarStarStarStarStar Lady doctor very nice and through; —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Lady doctor very nice and through;


StarStarStarStarStar Absolutely the best place to receive personal c... —    (Patient since Wed Mar 23 00:00:00 MDT 2011)

Absolutely the best place to receive personal caring and outstanding eye care.Dr. Ferrell always provides his personal attention along with exceptional up to date professional care. Everyone on the staff goes above and beyond to make sure your visit is meeting your every need in a timely manner. My outside eyecare needs and concerns from the office are always addressed immediately and followed up with a polite professionalism I find delightful. I hope everyone chooses Bailey Cove eyecare for their eyecare needs!


StarStarStarStarStar Great Experience —    (Patient since Fri Jan 06 00:00:00 MST 2012)

Excellent service! Highly recommend!


StarStarStarStarStar Professional Eye Care Treatment —    (Patient since Tue Jan 26 00:00:00 MST 2016)

Great experience with my eye care. Everyone in the office is dedicated to making your visit a pleasurable and efficient experience.


StarStarStarStarStar  —    (Patient since Thu Sep 13 00:00:00 MDT 2007)

Dr. Farrell and his staff are very friendly and thorough. You can tell his heart is with his patients. It is a small local business that is easy to get in and out of. I highly recommend this eye care company.


StarStarStarStarStar Great staff along with a great doctor (Dr Farre... —    (Patient since Fri Apr 04 00:00:00 MDT 2008)

Great staff along with a great doctor (Dr Farrell)


StarStarStarStarStar Excellent trusted service over several decades.... —    (Patient since Mon May 02 00:00:00 MDT 2011)

Excellent trusted service over several decades.


StarStarStarStarStar Wonderful place for eye care for tho hole fami... —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Wonderful place for eye care for tho hole family. We have been going here for years . Very friendly staff


StarStarStarNo StarNo Star Long long wait sitting in Exam Room. Almost go... —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Long long wait sitting in Exam Room. Almost got up and left.


StarStarStarStarStar I was very happy with the service given. —    (Patient since Thu Dec 07 00:00:00 MST 2017)

I was very happy with the service given.


StarStarStarStarStar Wonderful people!  —    (Patient since Tue Dec 19 00:00:00 MST 2017)

Appointment felt thorough and was performed quickly. Very short wait time. Incredibly nice and helpful staff!


StarStarStarStarStar Got me in quickly for eye infection —    (Patient since Tue Sep 22 00:00:00 MDT 2015)

Got me in quickly for eye infection


StarStarStarStarStar everyone is polite and nice, don't have to wait... —    (Patient since Fri Dec 09 00:00:00 MST 2016)

everyone is polite and nice, don't have to wait very long


StarStarStarStarStar Friendly staff, easy to make an appointment and... —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Friendly staff, easy to make an appointment and I really liked Dr. Ferrell’s openness and honesty in answering questions.


StarStarStarStarStar Very responsive to a concerning eye situation. ... —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

Very responsive to a concerning eye situation. Worked me in the same day!


StarStarStarStarStar This was the most efficient and technical eye e... —    (Patient since Fri Dec 01 00:00:00 MST 2017)

This was the most efficient and technical eye exam I ever had, great job. Throw in a competent and friendly staff...you won my business.


StarStarStarStarStar Very competent, caring staff from top to bottom... —    (Patient since Tue Jul 24 00:00:00 MDT 2007)

Very competent, caring staff from top to bottom. Completely trust them.


StarStarStarStarStar Love the atmosphere and care you receive  —    (Patient since Fri Feb 17 00:00:00 MST 2017)

The staff is always very friendly and informative. They make you feel welcome and comfortable. I have received excellent eye care while being a patient.


StarStarStarNo StarNo Star I came back the day after eye exam and dropped ... —    (Patient since Wed Nov 02 00:00:00 MDT 2016)

I came back the day after eye exam and dropped off a sheet required from work showing I passed the eye exam, the receptionist took the document and my email address and said she would have doctor fill out form and email to me. I never received an email or the document.


Reply

Actually, Mr. Robertson, our email sent box shows that we sent it on 11/20 at 3:03 PM, shortly after your request. We will resend it, but if it does not come to your inbox, please give us a call at 256-880-3200 and we will confirm the email address once more with you.

StarStarStarStarStar everyone is always nice & friendly —    (Patient since Wed Sep 24 00:00:00 MDT 2008)

everyone is always nice & friendly


StarStarStarStarStar Excellent service. Very friendly staff. Very pr... —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Excellent service. Very friendly staff. Very professional from check in to check out. Wouldn't go any where else.


StarStarStarStarStar Very helpful staff. Great doctor. —    (Patient since Thu Oct 26 00:00:00 MDT 2017)

Very helpful staff. Great doctor.


StarStarStarStarStar Retired Sales-Currently Logistics Mgr. @ Zabco Pro —    (Patient since Wed Sep 21 00:00:00 MDT 2011)

Very professional office staff and attendants-Dr. Ferrell does a great job with his examinations and communicating. I feel very blessed to have caring people take care of my vision


StarStarStarStarStar Would highly recommend Bailey Cove Eye Care to ... —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

Would highly recommend Bailey Cove Eye Care to others! They provide excellent care and they really care about the patients.


StarStarStarStarStar Dr. Ferrell and Dr. Chenault are excellent opto... —    (Patient since Wed Jan 29 00:00:00 MST 2014)

Dr. Ferrell and Dr. Chenault are excellent optometrists and they provide very thorough eye examinations. The best that I have experienced. Bailey Cove Eye Care has an excellent staff and they strive to meet your needs in eye healthcare and eye wear.


StarStarStarStarStar Excellent services - Friendly Staff —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Excellent services - very short wait time after arriving. Helpful and cheerful staff. Pleasant visit compared to some of the other practices I have been to in the past.


StarStarStarStarStar Have been a patient for about 3 years, with not... —    (Patient since Mon Jan 05 00:00:00 MST 2015)

Have been a patient for about 3 years, with nothing but good things to say about my experience twice each year. Everyone is very courteous, and each appointment runs smoothly, with no long waits or interruptions.


StarStarStarStarStar You are the friendliest and most customer consc... —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

You are the friendliest and most customer conscious group I have met in the eye care business.


StarStarStarStarStar  —    (Patient since Thu Sep 25 00:00:00 MDT 2008)

The staff at Bailey Cove Eye Care have always taken care of all my eye care needs with efficiently and concern for my well being.


StarStarStarStarStar My wife and I have been nothing less than compl... —    (Patient since Mon Nov 26 00:00:00 MST 2007)

My wife and I have been nothing less than completely satisfied with our experiences with Baily Cove Eye Care.


Reply

Thank you, Roy! We're delighted to hear it!

StarStarStarStarStar  —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

Only issue I am having is my new prescription I received seems to be to strong. After a few days of wearing my new glasses I am finding my eyes are extremely tired and feel like my head is in a vise


Reply

UPDATE: We have contacted this patient and he is doing much better with his glasses; he just needed time to adjust to his new prescription.

StarStarStarStarStar Dr. Chenault is fantastic!  —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Dr. Chenault is fantastic! She takes her time and is very personal with her patients! We have already referred friends to her and they have been very happy with her as well! The staff is in general is excellent! There is little to no wait time and it is clean and modern office!


Reply

Thank you, Mr. Glaser! We love seeing you and your family come in our door. Sincerely, Bailey Cove Eye Care

Request an appointment


© 2024 Bailey Cove Eye Care