"Great service and courteous staff. "
Great service and courteous staff.
(patient since 2021)
""
Conscientious, capable, and courteous staff; pleasant environment; knowledgeable care providers
(patient since 2007)
"I have been coming here for 14 years and wouldn..."
I have been coming here for 14 years and wouldn't go anywhere else. Their testing is thorough and they have the latest equipment, so you can be certain you know the health of your eyes! They have a great selection of frames and friendly helpful staff. Can be hard to get an appointment, but then good ...
read more (patient since 2009)
"Over all the years that I have used the service..."
Over all the years that I have used the services here - never disappointed
(patient since 2020)
"Top notch service"
Top notch service. All the staff handled my appointment professionally. I highly recommend Bailey Cove Eyecare.
(patient since 2017)
"Fantastic doctor"
Our doctor was wonderful! She took the time to truly understand the kids' visions, and I appreciated all the feedback!
(patient since 2018)
"Always Quick, Courteous, Professional Service "
Always Quick, Courteous, Professional Service and Thorough Exam.
(patient since 2013)
""
Friendly staff Prompt Knowledgeable care Up to date equipment
(patient since 2015)
"Dr ferrell is always professional, courteous, a..."
Dr Ferrell is always professional, courteous, and Knowledgeable.
(patient since 2021)
"VERY PLEASED with Bailey Cove Eye Care. Both D..."
VERY PLEASED with Bailey Cove Eye Care. Both Dr. Chenault and the staff.
(patient since 2018)
"Everyone was kind, helpful, and did their jobs ..."
Everyone was kind, helpful, and did their jobs professionally. My one complaint was the amount of time I had to wait to be helped when selecting my glasses. A couple of employees did come to let me know someone would be with me soon, but I was waiting a good 20+ minutes before the first one approach ...
read more (patient since 2024)
"Dr Ferrell and his entire staff are always prof..."
Dr Ferrell and his entire staff are always professional and attentive. He and his staff take time to listen and provide a detailed exam in a professional and safe environment.
(patient since 2019)
""
Dr. Ferrell and staff exhibit the highest level of professionalism at all times!
(patient since 2024)
"We love Bailey Cove Eye Care"
We love Bailey Cove Eye Care! Dr. Ferrell is great! (and he has a wonderful staff too.)
(patient since 2017)
"As always the best care from everyone working h..."
As always the best care from everyone working here!
(patient since 2023)
"Office Visit"
Great place to get your eye care taken care of. Very friendly staff.
(patient since 2020)
"The staff are always exceptional from the time ..."
The staff are always exceptional from the time you enter to when you leave. My doctor is the best at being sure the health of my eyes is a priority!
(patient since 2020)
"Great experience. Friendly staff and helpful su..."
Great experience. Friendly staff and helpful support!
(patient since 2024)
"Very thorough eye exams. My only complaint: I h..."
Very thorough eye exams. My only complaint: I had cataract surgery and at follow up I was charged a copay. I explained that my Medicare pays my copay. The young lady stated that I hadn’t met my deductible with BCBS. I once again tried to explain but she mumbled “we don’t file Part A. I tried to expl ...
read more (patient since 2024)
"All employees at Bailey Cove Eyecare are friend..."
All employees at Bailey Cove Eyecare are friendly and helpful. I find staff to be competent and professional, yet caring of my needs. I recommend them for all your eyecare needs.
(patient since 2010)
"I was very well attended to. All the services w..."
I was very well attended to. All the services were explained very well.
(patient since 2018)
"Dr.Ferrell And Staff Are Friendly And Wonderful..."
Dr.Ferrell And Staff Are Friendly And Wonderful!!
(patient since 2015)
"Prompt, professional, great communication. "
Prompt, professional, great communication.
(patient since 2019)
"Excellent and efficient service, except check-in"
Check-in was overcomplicated by needing to fill out detailed medical info every 3 years. That took me nearly a half-hour. The rest of my appointment was efficient. Technician Cam was super-informative and considerate. There was very little wait-time throughout the appointment, and when he was done, ...
read more (patient since 2021)
"Every one is very professional and freindly."
Every one is very professional and friendly.
(patient since 2019)
"Great doctor, great staff!"
Great doctor, great staff!
(patient since 2023)
"People very nice dr made you feel comfortable y..."
People very nice dr made you feel comfortable you feel confident in them
(patient since 2024)
"Professional and caring service."
Professional and caring service.
(patient since 2010)
"Everyone is so friendly and helpful to your nee..."
Everyone is so friendly and helpful to your needs. Very thorough and explain thing to you plus answer any questions you might have.
(patient since 2021)
"The visit with Dr. Ferrell went great as usual...."
The visit with Dr. Ferrell went great as usual. The visit with the nurse beforehand was somewhat confusing to me.
(patient since 2011)
"professional responsive caring exam and follow ..."
professional responsive caring exam and follow up as to future cataract surgery
(patient since 2007)
"I liked the work of the doctor and her team sin..."
I liked the work of the doctor and her team since they helped me translate since I don't speak English. 100% recommended.
(patient since 2024)
"Excellent service. Short wait time. Complete an..."
Excellent service. Short wait time. Complete and thorough eye exam.
(patient since 2020)
"Fabulous Doctor and staff!"
Fabulous Doctor and staff!
(patient since 2021)
"Professional care with personal treatment"
Professional care with personal treatment
(patient since 2007)
"Front desk ladies are always friendly. Check-i..."
Front desk ladies are always friendly. Check-in is quick. Both doctors are very friendly, personable and take their time to address any concerns you may have. Lots of selection in optical.
(patient since 2016)
"All the staff are very friendly and take care o..."
All the staff are very friendly and take care of all your needs.
(patient since 2016)
"Love them. Dr Chenault took extra time with me ..."
Love them. Dr Chenault took extra time with me and a problem that I had. Great, professional staff
(patient since 2017)
"A Long History"
I have been a patient of Dr Ferrell's for probably 30 years. He's always careful to make sure he checks my Histoplasmosis history each visit to make sure it's quiet. He's a good man, very knowledgeable and friendly.
(patient since 2008)
"Dr. Ferrell explained all aspects of my exam ve..."
Dr. Ferrell explained all aspects of my exam very well. Easy to listen & understand.
(patient since 2011)
"The responsiveness to the needs of patients cou..."
The responsiveness to the needs of patients coupled w/quality customer service modeled across the organization.
(patient since 2024)
"I have been a patient with Bailey Cove eye care..."
I have been a patient with Bailey Cove eye care for over 20 years, excellent patient focus care
(patient since 2008)
""
Everyone at Bailey Cove Eye Care is so friendly and the visits are incredibly attentive but yet efficient. There is a big emphasis on making handwashing and sanitizing your hands available also which is a big deal when you think about putting your hands in your eyes for contacts. The coffee and soda ...
read more (patient since 2020)
"The ladies in the glasses section are great!"
The ladies in the glasses section went above and beyond the regular work to try to get glasses that would work for me.
(patient since 2008)
"Fit me in within an hour when I had an unexpect..."
Fit me in within an hour when I had an unexpected eye emergency.
(patient since 2017)
"Dr. Chenault has always provided thorough and s..."
Dr. Chenault has always provided thorough and sincere eye care service since I became a patient here.
(patient since 2024)
""
Dr. Ferrell is so efficient when it comes to Eye Health Care. I have been going to Dr. Ferrell for some time now, and I appreciate how he is so caring and nice to his patients.
(patient since 2007)
"Always nice to see everyone in the office. Alwa..."
Always nice to see everyone in the office. Always a good experience.
(patient since 2008)
"love the quality of professional care and the i..."
love the quality of professional care and the in house optical shoppe. Just one stop and done,
(patient since 2015)
"I was seen and all the tests and procedures don..."
I was seen and all the tests and procedures done and picked out a frame and put the order in in about an hour and a half. Best time I believe I have ever had at Bailey Cove Eye Care.
(patient since 2020)
"Very professional , thorough exam. Friendly "
Very professional , thorough exam. Friendly
(patient since 2015)
"Bailey Cove Eye Care is a top choice!"
I always love visiting Dr Ferrell and his staff!
(patient since 2011)
"Dr Chenault"
I've been going to same eye doctor since I moved to Huntsville in 2009. Dr. Chenault is the best. And the coffee isn't bad either 😄
(patient since 2009)
"Been going here for years and great experience ..."
Been going here for years and great experience at every visit.
(patient since 2019)
"The whole staff did a great job!"
The whole staff did a great job!
(patient since 2024)
"Everyone there is friendly. I feel I get excell..."
Everyone there is friendly. I feel I get excellent and professional service from Dr. Chanute
(patient since 2017)
"My appointment has always been on time. They al..."
My appointment has always been on time. They always explain what they are going to do. They ask if I have any question, if I do they answer them. They are all so friendly.
(patient since 2021)
"Very professional, yet friendly and personal se..."
Very professional, yet friendly and personal service.
(patient since 2010)
"Wonderful staff and service"
Wonderful staff and service. My whole family of 5 comes here and receives the best, most caring service. I would highly recommend it.
(patient since 2022)
"Very professional and personal interactions wit..."
Very professional and personal interactions with the Doctor and all office personnel, lovely office, excellent equipment.
(patient since 2021)
"Friendly and efficient staff. Dr. Ferrell is ve..."
Friendly and efficient staff. Dr. Ferrell is very caring, patient and thorough.
(patient since 2023)
"Very courteous staff and always welcoming! "
Very courteous staff and always welcoming!
(patient since 2019)
"Office staff is great! My Dr took extra time to..."
Office staff is great! My Dr took extra time to further test and found that I had a reason for not being able to get my vision the best it could be before she gave me a perscription for my glasses. Told me the right med to correct the problem. Follow up in several weeks. She is very caring and liste ...
read more (patient since 2017)
"Thorough exams and tests, explains results and ..."
Thorough exams and tests, explains results and actions
(patient since 2024)
"Top notch!!"
The staff is amazing!! We’ve been customers for 20 years and have confidence in the care we receive.
(patient since 2008)
"Love Bailey Cove Eye Care"
All of the doctors, technicians, and office staff have always been so personable and kind on all of my many appointments. Am so thankful for their eye care and consider them to be family, Rick Lenox
(patient since 2020)
"Comfortable office, great services!"
Comfortable office, great services!
(patient since 2018)
"Friendly staff and attention to details. "
Friendly staff and attention to details.
(patient since 2021)
"Number 1 for eye care in Huntsville."
Excellent service and very caring staff and doctor.
(patient since 2017)
"Friendly services, clean environment, and doct..."
Friendly services, clean environment, and good doctors
(patient since 2019)
"I was very appreciative of how quickly Dr. Chen..."
I was very appreciative of how quickly Dr. Chenault would look at my eye to see what was causing me worry. I didn't have my regular apt. but the staff was so nice to check when I could quickly come in and it was right away. I have always been treated well here and very glad I was taken as a patient.
(patient since 2023)
"The lady that helped my daughter pick out frame..."
The lady that helped my daughter pick out frames was AMAZING! So helpful, patient and eager to help a teenager! Highly recommend. Love the soda and water in waiting area too. Such a nice treat!
(patient since 2019)
"Dr. Chenault and the Bailey Cove Eye Care Team ..."
Dr. Chenault and the Bailey Cove Eye Care Team always provides excellent service!
(patient since 2017)
"I think you are all wonderful."
I think you are all wonderful.
(patient since 2008)
"Staff was very nice and patient and the physici..."
Staff was very nice and patient and the physician was very knowledgeable. She listened to all of my concerns and took them time to make sure I understood her answers.
(patient since 2024)
"Excellent service and care!"
Excellent service and care! Location near me.
(patient since 2014)
"Friendly and quick service"
Friendly and quick service Staff explain what is happening and listen and answer questions appropriately
(patient since 2014)
""
Professional, efficient and friendly
(patient since 2015)
"Dr. Chenault had been the best optometrist for ..."
Dr. Chenault had been the best optometrist for me and my family. I have gone for over a decade and will keep going because of the quality care! My only complaint is the tech that I had made me feel uncomfortable and awkward. She put notes in my chart that weren’t caught until the Dr said them out lo ...
read more (patient since 2016)
"I always get professional and courteous help "
I always get professional and courteous help from everyone.
(patient since 2008)
"They were very patient with my autistic son. Ev..."
They were very patient with my autistic son. Everyone in the office had positive attitudes. Thank y'all so much.
(patient since 2024)
"Highly recommend!!!"
This place is wonderful! Everyone is so friendly and attentive. The front desk staff were delightful and Cam was so polite and thoughtful as he did the tests prior to the exam by Dr. Chenault. Dr. Chenault is the best!
(patient since 2021)
""
Always a good experience.
(patient since 2021)
""
Very Nice, helpful, and a very good examination! Better than most eye doctors I have visited. Great doctor and great staff.
(patient since 2021)
"Always the nicest employees! "
Always the nicest employees!
(patient since 2011)
"This is the best Eye Care clinic I have experie..."
This is the best Eye Care clinic I have experienced in my entire lifetime.
(patient since 2014)
"Knowledgeable, kind office personnel."
Knowledgeable, kind office personnel.
(patient since 2023)
"The good Doctor Ferrell and his Staff provided ..."
The good Doctor Ferrell and his Staff provided me a complete & thorough eye examination sharing all the results to my full understanding. They have the right stuff and current applied technologies too!
(patient since 2023)
"Vision Changes"
The vision in my right eye had deteriorated and Dr. Chenault fit me in asap. She diagnosed the issue and set up an appointment with a retinal specialist the very same afternoon. I'd like to express how grateful I am that Dr. Chenault listened to my concerns and responded so quickly. Thank you!!
Stephanie F.
4 months ago
(patient since 2021)
"Superior Patient Care and Customer Service!"
I love being a patient at Bailey Cove Eye Center! Dr Farrell always takes time to thoroughly discuss any conditions during an eye exam. The front desk staff is very polite and helpful in scheduling appointments. The Optical department has a huge selection of frames and the staff is always eager to p ...
read more (patient since 2022)
"Very Friendly office. Quick take back and no wa..."
Very Friendly office. Quick take back and no waiting.
(patient since 2024)
"One of the rare experiences at doctor’s office "
I’ve encountered 4 different people that each played a different role in the service provided and each and everyone of them was superb!!
(patient since 2016)
"Great and friendly staff"
The staff worked me in on a busy day to deal with infection in tissue around the eye. They were friendly and helpful. It was my birthday - they noticed on the file and went out of their way to wish me happy birthday and apologize for me having eye issues on my birthday. Great staff! And the eye doct ...
read more (patient since 2008)
"Very professional and thorough."
Very professional and thorough.
(patient since 2020)
"Everyone is so nice and helpful! "
Everyone is so nice and helpful!
(patient since 2010)
"Great place to go"
My only problem with leaving a good review is that it may attract more business and make it harder for me to get an appointment. Dr. Ferrell does a great job and has an excellent office that is staffed with kind, courteous, knowledgeable and very professional staff.
(patient since 2021)
"Dr Chenault is great!"
I have been seeing Dr Chenault for many years now. She is friendly and very knowledgeable, always listening and never rushed. Last week I had some worrisome symptoms. I called the office and they gladly worked me in on a busy Friday afternoon. Luckily everything turned out Ok, but I was very thankfu ...
read more (patient since 2014)
"The entire office is very friendly, professiona..."
The entire office is very friendly, professional and efficient! So glad I switched to Bailey Cove Eye Care a couple of years ago.
(patient since 2022)
"Excellent care!"
I've never had to wait longer than 5 mins for my appointment to start. Friendly, helpful staff and great doctors!
(patient since 2022)
"Good experience 👍none, none, no more, can writ..."
Good experience 👍none, none, no more, can write
(patient since 2014)
"Had good experience, Doctor is nice and explain..."
Had good experience, Doctor is nice and explained clearly. Answered all ours questions and explain in-depth 👍👍
(patient since 2014)
"Dr, Farrell was competent and concerned."
Dr, Farrell was competent and concerned.
(patient since 2022)
"Very competent and caring doctor and staff."
Very competent and caring doctor and staff.
(patient since 2007)
"Professionalism, courtesy and explaining about ..."
Professionalism, courtesy and explaining about conditions.
(patient since 2008)
""
From the moment you enter, you are confident you are in the best hands. Always on time, questions answered and confident you had the best care.
(patient since 2023)
""
could not ask for better. friendly, takes time to explain, was seen timely, entire staff awesome
(patient since 2024)
"All personnel were friendly, courteous and prof..."
All personnel were friendly, courteous and professional.
(patient since 2023)
"Friendly, professional and compassionate team. ..."
Friendly, professional and compassionate team. Dr. Ferrell and staff really care about their patients.
(patient since 2008)
"Outstanding service and caring. "
Outstanding service and caring. Rare in today's environment.
(patient since 2021)
"Very friendly and prompt service."
Very friendly and prompt service.
(patient since 2019)
"Always a pleasure at Bailey Cove Eye Care! "
Always a pleasure at Bailey Cove Eye Care!
(patient since 2019)
""
Dr. Farrell is the best eye care doctor I’ve ever had. I trust him to give me the best care I could possibly get anywhere.
(patient since 2018)
"Great eye care for many years."
The people are friendly and I always get reliable care. Have been using Bailey Cove Eye care for many years. Highly recommend.
(patient since 2008)
"They spent almost an hour with me teaching me h..."
They spent almost an hour with me teaching me how to use contacts. I have an appointment next week to go back for additional questions.
(patient since 2008)
"I love Dr. Ferrell and his staff. Very nice an..."
I love Dr. Ferrell and his staff. Very nice and efficient.
(patient since 2016)
"Comprehensive eye care. More than just vision "
Comprehensive eye care. More than just vision
(patient since 2011)
"Staff was friendly and helpful."
Staff was friendly and helpful.
(patient since 2016)
"Exceptional place!"
Everyone in the office from the front desk to the technician to Dr. Chenault were amazing! All were very attentive and kind and great at their jobs! I’m so thankful I have found this place!
(patient since 2024)
"Faith, family, freedom, and smiles"
Staff is always friendly, helpful, and full of smiles. Encouraging plaques and signage around the office. Snacks are plentiful. Most importantly, Dr Ferrell is a great doctor who also doesn’t mind sharing his love for Faith, family, and freedom.
(patient since 2021)
"Polite professional and friendly. "
Polite professional and friendly.
(patient since 2021)
"Friendly helpful and excellent "
Friendly helpful and excellent service
(patient since 2016)
"Everyone was kind and professional"
Everyone was kind and professional. I got a very thorough eye exam and my concerns were addressed. The opticians were so sweet and helpful as I looked at frames prior to being called back for my appointment.
(patient since 2024)
"Customer Evaluation "
Great exam and customer service. Everyone was very friendly and helpful.
(patient since 2013)
"Good people. "
Been going there many years. Good people. Quality work.
(patient since 2011)
"Extremely friendly and professional staff."
Extremely friendly and professional staff.
(patient since 2023)
"Exceptional Eye Care Worth the Drive"
Bailey Cove Eye Care is worth every mile of my 20-mile journey! Dr. Ferrell has provided exceptional eye care for the past two years, always addressing my specific eye challenges with expertise and compassion. The appointment wait times are minimal, and the service is consistently excellent and pers ...
read more (patient since 2020)
""
Professional, office looks great, everyone very friendly.
(patient since 2021)
"Quick Response & Appointment Given"
Dr. Farrell’s office give me an emergency appointment, even though his practice is always very, very busy.
(patient since 2011)
"Excellent care and professional service from ev..."
Excellent care and professional service from every employee. I am very pleased with my current glasses prescription and am looking forward to getting my new prescription sunglasses soon.
(patient since 2008)
"EVERYONE, from check in through exam were kind,..."
EVERYONE, from check in through exam were kind, courteous & informative! Thank you!
(patient since 2022)
"Very helpful, very friendly "
Very helpful, very friendly
(patient since 2008)
"Dr. Chenault and team very professional, knowle..."
Dr. Chenault and team very professional, knowledgeable, and provide accurate advice and healthcare information for my eyeballs.
(patient since 2019)
"Bailey Cove is Top Notch!"
I always receive excellent treatment at Bailey Cove Eye Care. Dr Ferrell is very professional & knowledgeable.
(patient since 2021)
"Wonderful staff that works with your schedule. ..."
Wonderful staff that works with your schedule. Very thorough and wants to make sure they get it right the first time.
(patient since 2024)
"Dr & Associates"
All folks friendly, courteous, and competent
(patient since 2009)
"Dr. Ferrell is very efficient and nice. Also, ..."
Dr. Ferrell is very efficient and nice. Also, the staff is very nice.
(patient since 2007)
"Annual Eye Exam"
I thought the doctor was very thorough in evaluating each of tests performed. Some results required additional testing to resolve some of the doctor’s concerns. I felt extremely satisfied with the results and the overall annual exam.
(patient since 2013)
"Dr Chenault and her staff were excellent and th..."
Dr Chenault and her staff were excellent and through. Also very friendly.
(patient since 2020)
"Dr. and staff are great, friendly, efficient. ..."
Dr. and staff are great, friendly, efficient. Neat clean atmosphere, I love the new couch, very comfy.
Catherine M.
6 months ago
(patient since 2011)
"Kind. Professional. Patient. Great for kids&adults"
The kind professional was amazing. They were extremely kind and patient with my 4yr as she navigated a somewhat new experience. They used tricks and various methods to complete the exam and never got frustrated. I will definitely return. Thanks for making her experience count!
(patient since 2024)
"The office is a friendly environment. Dr. Chena..."
The office is a friendly environment. Dr. Chenault and her staff are professional and explain the process carefully.
(patient since 2023)
"Visit was very acceptable."
Visit was very acceptable.
(patient since 2023)
"Everything was fine, very acceptable. "
Everything was fine, very acceptable.
(patient since 2023)
"Entire team is both kind, kn and professional ..."
Entire team is both kind, knowledgeable and professional Pleasant to interact with.
(patient since 2021)
"Dr Ferrell is the BEST!The office staff is so ..."
Dr Ferrell is the BEST! The office staff is so kind and easy to work with.
(patient since 2017)
"The whole team was beyond amazing! Everyone too..."
The whole team was beyond amazing! Everyone took the time to answer my questions and to introduce themselves to me. I was very comfortable at this place. After my appointment I could understand why the wait to get in is so long. The three month wait was very worth it! Who ever is reading this, if yo ...
read more (patient since 2024)
"Happy 🤗😊"
Every time, my husband and I have come to see the doctor. Everyone that has seen us has been very polite always smiling very kind. and both my husband, George, and myself appreciate all of you very much.
(patient since 2011)
"Great people and are very nice. Dr Ferrell is t..."
Great people and are very nice. Dr Ferrell is the best, so happy he's my Dr.
(patient since 2008)
"Knowledgeable, friendly staff!"
Knowledgeable, friendly staff!
(patient since 2024)
"Technicians, Staff and Dr.s are very Profession..."
Technicians, Staff and Dr.s are very Professional, knowledgeable, kind and helpful. Always enjoy visiting.
Christopher H.
7 months ago
(patient since 2017)
"Always friendly, staff is well educated in the ..."
Always friendly, staff is well educated in the field and always concerned about the patients
(patient since 2018)
"My granddaughter accidentally hit me in the eye..."
My granddaughter accidentally hit me in the eye with the bristles of a hair brush, recently and I was able to get in to see Dr Ferrell the same day. Thank you for getting me in quickly.
(patient since 2012)
"Short wait, friendly and efficient staff, and t..."
Short wait, friendly and efficient staff, and total explanation of tests and follow up.
(patient since 2022)
"Very professional staff , sweet and kind "
Very professional staff , sweet and kind
(patient since 2019)
"Always able to fit me in; very thorough"
Always able to fit me in; very thorough
(patient since 2008)
"Pleasant staff and detail oriented care.Very ..."
Pleasant staff and detail oriented care. Very pleased with the service and attention.
(patient since 2024)
"My only problem after being a patient here for ..."
My only problem after being a patient here for many years is that the lab used for getting lenses crafted takes way too long to get glasses back, especially if there’s something wrong and they must be sent back and corrected!!
(patient since 2009)
""
Dr Ferrell is great. He cares about your overall health and well being. He always answers questions concerns I may have.
(patient since 2008)
"A Great Place for Great Care"
I really liked Baily cove Eye Care. It was my first time there. The staff are professional and friendly. they also get things done in a timely manner. I believe it was Cam that helped me with a lot of testing...he was really good, and it was Dr. Mary Chenault that let me know the results of the test ...
read more (patient since 2024)
"My forever eye care"
Cam was very thorough is my initial assessment. He did a great job explaining each step of the process and answered all my questions throughout the whole process. The process was quick and accurate to help get me back to work within the hour!
(patient since 2024)
"."
Most staff very welcoming and efficient. Lady in corner doing tests struggling with equipment…hit my nose, not very empathetic or professional in her response.
(patient since 2016)
"The clinic is welcoming. The entire staff, inc..."
The clinic is welcoming. The entire staff, including the doctor ,are professional and customer friendly.
(patient since 2024)
"Excellent service to ensure proper diagnosis fo..."
Excellent service to ensure proper diagnosis for sight corrections as necessary.
(patient since 2022)
"Great Doctors and stFf! "
Great Doctors and staff!
(patient since 2019)
"Was in to get a pair of glasses and a backup. ..."
Was in to get a pair of glasses and a backup. Couldn't ask for nicer or more qualified people to help me.
(patient since 2011)
"Friendly knowledgeable staff. "
Friendly knowledgeable staff.
(patient since 2022)
"You are great, welcoming and professional."
You are great, welcoming and professional.
(patient since 2022)
"Great individualized medical care s..."
Always treated with professional courtesy and special care to my unique health needs
(patient since 2007)
"Both doctors take the time to thoroughly examin..."
Both doctors take the time to thoroughly examine and discuss any issues. The office staff are kind and helpful.
(patient since 2016)
"Dr. Mary Chenault is an excellent physician. No..."
Dr. Mary Chenault is an excellent physician. Not only is she knowledgeable, but she takes time to listen to concerns and thoroughly explain areas of concern.
(patient since 2021)
"Everyone is friendly and helpful. Felt comforta..."
Everyone is friendly and helpful. Felt comfortable picking out my glasses and the lady who assisted me was very sweet. Loved Dr. Ferrel
(patient since 2015)
"Everyone is very courteous and helpful. I love ..."
Everyone is very courteous and helpful. I love my new glasses!
(patient since 2012)
"I always have a very good experience here."
I always have a very good experience here.
(patient since 2018)
"Excellent care. Very thorough. "
Excellent care. Very thorough.
(patient since 2007)
"Very professional and all the staff is friendly..."
Very professional and all the staff is friendly.
(patient since 2019)
"Excellent staff and an excellent Doctor provide..."
Excellent staff and an excellent Doctor provides excellent service.
(patient since 2008)
"Very friendly very helpful very relax "
Very friendly very helpful very relax
(patient since 2008)
"Only the Best"
Rapid on time service. Complete and comprehensive exam. Time taken to explain any anomalies and care plan.
(patient since 2016)
"Staff is very friendlyDidn’t have to wait long..."
Staff is very friendly Didn’t have to wait long.
(patient since 2015)
""
Entire staff supported our office visit very well. DrF, as usual, was exceptional.
(patient since 2009)
"excellent experience"
Dr. Mary did a good job making me feel heard about my prior experiences and offered fantastic solutions! I am happy with my visit and look forward to bringing my children one day.
(patient since 2024)
"Good staff"
Quite a knowledgeable staff, you leave there with no questions. Dr. Ferell spend plenty of time with you.
(patient since 2014)
"The customer service and the eye care at Bailey..."
The customer service and the eye care at Bailey Cove Eye Care is top notch!!!
(patient since 2008)
""
Very attentive and knowledgeable staff. Every question answered thoroughly. I highly recommend Dr. Chenault. I discussed options for corrective lenses and she was very pragmatic as to what would and would not work for my situation.
(patient since 2023)
"The very BEST!"
Very friendly staff, office runs on time, rarely a wait. The best frame selection and great support with choices. I highly recommend Bailey Cove Eye Care to any and everyone!
(patient since 2018)
"I was a new patient and it was quick and everyt..."
I was a new patient and it was quick and everything was explained in detail
(patient since 2024)
"I was treated well"
I was treated well. Everyone was pleasant and outgoing. I felt like a real person.
(patient since 2007)
"Service "
The service has always been friendly and professional
(patient since 2014)
"Only problem"
The only problem I have is the amount of time it takes to receive my glasses. I just wanted new lenses put in existing frames. Since they had to send glasses I’m I was stuck wearing old glasses which caused balance problems and difficulty driving for weeks.
(patient since 2009)
"A+++ We love Bailey Cove Eye Care the Dr’s and..."
A+++ We love Bailey Cove Eye Care the Dr’s and staff are amazing
(patient since 2016)
"Clean facility, professional & pleasant office ..."
Clean facility, professional & pleasant office staff.
(patient since 2021)
"The Staff and doctors demonstrate a Commitment ..."
The Staff and doctors demonstrate a Commitment to excellence is obviously throughout exam and office in general. They sincerely treat and respect you as a patient on every visit. You don’t get that most places these days. They don’t try to rush you and spend quality time with you.
(patient since 2008)
"Professional patient-focused service with a smi..."
Professional patient-focused service with a smile and gentle manner.
(patient since 2008)
"Very professional and friendly staff."
Very professional and friendly staff.
(patient since 2022)
"Friendly , caring staff. Doctors are profession..."
Friendly , caring staff. Doctors are professional and exhude a genuine willingness to serve.
(patient since 2017)
"all kiind thourgh friendly"
all kiind thourgh friendly
(patient since 2019)
"Glasses readjusted. Fast and excellent service"
Glasses readjusted. Fast and excellent service
(patient since 2009)
"I have great trust in Dr. Ferrell and staff"
Dr. Ferrell is very thorough and knowledgeable. He and the entire staff are friendly, professional, very helpful and accommodating.
(patient since 2007)
"Great Eyecare "
Dr. Ferrell and his staff are pleasant, knowledgeable and treat you with respect for eyecare needs. Would not even consider going elsewhere!
(patient since 2008)
"Grateful"
I've been patient of Dr. Ferrell's for several years and have always experienced friendly, professional service from him and his staff.
(patient since 2012)
"Doctor goes over results with patients"
Doctor goes over results with patients
(patient since 2016)
"Excellent staff. "
Excellent staff. Everybody puts you at ease and is very patient. Going back and forth - is this better or that - I don't know - can we do it again etc.
(patient since 2023)
"You are great, friendly and just all together s..."
You are great, friendly and just all together special.
(patient since 2022)
"Dr. Ferrell is thorough and takes care with his..."
Dr. Ferrell is thorough and takes care with his patients.
(patient since 2007)
"Very friendly and helpful!"
Very friendly and helpful!
(patient since 2021)
"Wonderful staff. Always take care of needs quic..."
Wonderful staff. Always take care of needs quickly.
(patient since 2008)
"Eye infection was worked in for quick treatment"
I had quickly developed an eye infection and needed treatment. Bailey Cove Eye Care worked me in to see Dr. Ferrell who was able to treat me and get me on an antibiotic eye treatment. The situation improved later the next day and continued to improve over the weekend.
(patient since 2014)
"Everyone is very polite and friendly. I was see..."
Everyone is very polite and friendly. I was seen on time. Dr. Mary Beth asked if I had any question about my appointment. She answered my question and explained things clearly.
(patient since 2021)
"Great experience and usual. "
Great experience and usual.
(patient since 2008)
"They’re the best"
We’ve been using Bailey Cove Eye Care for a long time. They’re always thorough, friendly, and professional. What more could you ask for?
(patient since 2014)
"All Good"
Always a good experience there.
(patient since 2017)
"Absolutely the best eye care. Staff and doctors..."
Absolutely the best eye care. Staff and doctors are #1
(patient since 2017)
"I have always held Dr Ferrell in high regard"
I have always held Dr Ferrell in high regard
(patient since 2008)
""
Staff and Dr Ferrell are always very kind and take time to discuss and answer questions.
(patient since 2010)
"Very efficient and professional staff. "
Very efficient and professional staff.
(patient since 2023)
"Very informative. Good bedside manner. Caring."
Very informative. Good bedside manner. Caring.
(patient since 2010)
"This office is clean and very welcoming. The st..."
This office is clean and very welcoming. The staff was kind and attentive. I did not have to wait long in the lobby. The exam process moved along quickly. And the person helping me pick out my glasses was so helpful and understanding. I told her I really wanted to stay within my insurance allowance ...
read more (patient since 2024)
"Dr James Farrell gave prompt, useful advice, ra..."
Dr James Farrell gave prompt, useful advice, rather than waste any time with further exam of what had outward appearances of a possible stroke or T.I.A. He sent me directly to E.R., therefore. The ER took 7 hours, but did confirm it was neither (at length assessed by CT Scan & MRI, to confirm ER MD' ...
read more Christopher K.
9 months ago
(patient since 2019)
"What a well organized office. Friendly and eff..."
What a well organized office. Friendly and efficient. Dr Ferrell was the best eye doctor I’ve ever had examine my eyes!
(patient since 2024)
"Bailey Cove Eye Care is Pretty Awesome!"
Exceptional, personal and professional. Couldn't be more satisfied.
(patient since 2011)
"Very caring staff and Dr. Chantal is the best. ..."
Very caring staff and Dr. Chantal is the best. She explains everything about you diagnosis and is very through.
Katherine B.
9 months ago
(patient since 2022)
"Sheila Eisenzimmer "
Your office staff is great. Very efficient, friendly, & accomodating. Once you get called back to treatment rooms, everyone knows their job and does it well. I've been there for years. Moved to Madison but still drive back there for any needs.
(patient since 2010)
"Excellect eye care."
I went in to see Dr Ferrell for a retina issue. He fit me in immediately and got me into a specialist the next day. Dr Ferrell is awesome. He does a thorough job and is friendly too. The staff are great. Professional, nice and friendly. They will make sure you are taken care of. And this place alway ...
read more (patient since 2021)
""
great service friendly answer question
(patient since 2019)
"Great staff. Very fr.. they keep that office c..."
Great staff. Very friendly people .. they keep that office clean..
(patient since 2018)
"Very friendly staff, very through."
Very friendly staff, very through.
(patient since 2008)
"Over 30min wait time for an adjustment. Had appt!"
I had a very long wait time for an eyeglasses adjustment, especially since I had called ahead for an appointment. The staff was very courteous and apologetic, and the technician spent a lot of time with me, but I would not choose again to wait over 30 minutes.
(patient since 2021)
""
Everyone is friendly and helpful. Always has time to answer questions and never makes you feel rushed.
(patient since 2007)
"Dr. Ferrell is very thorough and also explains ..."
Dr. Ferrell is very thorough and also explains everything clearly, he is also very personable.
(patient since 2017)
"staff is good, you don't have to wait long,Dr. ..."
staff is good, you don't have to wait long,Dr. Ferrell is excellent 💯
(patient since 2022)
""
Dr.Ferrell and his staff give me a very thorough eye exam. They are very knowledgeable and use the most up to date equipment. They are very concerned with your eyes health and well being. They take time with you when choosing new frames to make sure you will like your eye wear.
(patient since 2007)
"So sorry Kathi is gone. Worked with her for yea..."
So sorry Kathi is gone. Worked with her for years. BUT Elizabeth did a wonderful job when I visited for an adjustment. She even put the number on my record for sunglasses I want next time I come in.
(patient since 2009)
""
The staff is very friendly and efficient. Dr Chenault is kind and very thorough in her eye examinations.
(patient since 2020)
"Staff is friendly and professional, and my visi..."
Staff is friendly and professional, and my visits are usually over with quickly.
(patient since 2022)
"Great Office. "
The best eye care office I’ve ever used.
(patient since 2019)
"Dr Chenault was so wonderful and kind! I will w..."
Dr Chenault was so wonderful and kind! I will work with her every single time going forward.
(patient since 2012)
"Friendly, professional staff. Very accommodatin..."
Friendly, professional staff. Very accommodating and helpful.
(patient since 2008)
"Everyone is so very friendly, ready to answer q..."
Everyone is so very friendly, ready to answer questions and concerns, and cares about providing care for your vision.
(patient since 2024)
"Everyone was extremely nice! All my questions w..."
Everyone was extremely nice! All my questions were answered with a smile and professionalism!
Christopher D.
10 months ago
(patient since 2024)
""
Everyone at Baylee Cove is professional and nice and it’s a great atmosphere to go and have your eyes checked
(patient since 2023)
"Great service! Very friendly and helpful staff!..."
Great service! Very friendly and helpful staff! The nurse/assistant was very helpful and accommodating for kids!
Matthias G.
10 months ago
(patient since 2022)
"Thorough exam and detailed information given a..."
Thorough exam and detailed information given about my eyes health.
Veronica B.
10 months ago
(patient since 2019)
"I went in to check on a floater, but….."
I went in to check on a floater. After much examination of my eye, Dr.Chenault discovered a tear in my retina that was hidden by the floater that wasn’t visible until she had me perform multiple specific movements with my eye. Dr. Chenault sent me immediately to a retina specialist who performed las ...
read more (patient since 2019)
"Very welcoming and building is very comfortable..."
Very welcoming and building is very comfortable with very efficient doctor and staff.
(patient since 2023)
"Very friendly and professional!"
Very friendly and professional!
(patient since 2021)
"Always treated me very nice. Dr. Ferrell is awe..."
Always treated me very nice. Dr. Ferrell is awesome!
(patient since 2023)
"great place. Very clean office,personal was sim..."
great place. Very clean office, personal was simply amazing. No waiting at all will be back
(patient since 2024)
"The staff and doctors are amazing! I always fee..."
The staff and doctors are amazing! I always feel taken care of.
(patient since 2013)
"Service was excellent and the Staff was courteo..."
Service was excellent and the Staff was courteous and very helpful. I am always satisfied with Dr.Ferrell and his staff.
(patient since 2018)
"I have been a patient of Dr. Ferrell for many y..."
I have been a patient of Dr. Ferrell for many years - a decade or two. Everyone is pleasant, helpful & professional. Highly recommend!
(patient since 2008)
""
Very professional on time
(patient since 2015)
"The office staff are friendly and helpful."
The office staff are friendly and helpful. The doctor was kind and answered all my questions.
(patient since 2014)
"Friendly, courteous, and capable staff."
Friendly, courteous, and capable staff.
Katherine C.
11 months ago
(patient since 2007)
"Dr Ferrell and Dr Chenault are both professiona..."
Dr Ferrell and Dr Chenault are both professional, knowledgeable, patient and kind. Staff are welcoming and the technicians are pleasant and thorough in a comfortable manner.
(patient since 2010)
"Everyone is courteous and professional. Dr. Fer..."
Everyone is courteous and professional. Dr. Ferrell is very thorough and informative.
(patient since 2013)
"Great office"
The doctors and staff are always cheerful and helpful. My visits are always personalized, and I never feel uncomfortable. I always leave with a smile.
(patient since 2016)
"Great people who really care about their client..."
Great people who really care about their clients.
(patient since 2008)
"I have been a client for 7 plus yesrsThe entir..."
I have been a client for 7 plus yesrs The entire staff are knowledgeable professionals I am very satisfied and happy
(patient since 2014)
"Brilliant and friendly staff"
Brilliant and friendly staff
Christopher L.
11 months ago
(patient since 2022)
"I do recommend Bailey Cove Eye Care to my frien..."
I do recommend Bailey Cove Eye Care to my friends because I think Dr. Ferrell is the best optometrist in town and I have always liked the kind ladies on his staff too!
(patient since 2013)
"The absolute best!"
Second to none! Bailey Cove Eye Care can't be beat. Great staff. Great office environment. Great Doctors. What more needs to be said?
(patient since 2019)
"Great Efficiency"
Very efficient. Called back within 5 minutes of arrival and was with Doctor within 10 minutes. Done with entire appointment within 20 minutes.
(patient since 2021)
"Excellent service provider!"
The staff is welcoming and friendly, the doctors are A+ in listening and discussing exam results, my contact fitting and eyeglass selection experiences were first class.
(patient since 2019)
"Great Staff and Doctor"
The staff and Dr. Chenault were very nice and helpful. Carley made the visit super relaxed and easy for my small child.
(patient since 2019)
"Friendly staff and care the doctor provided. "
Friendly staff and care the doctor provided.
(patient since 2017)
"Friendly / knowledgeable staff. Very profession..."
Friendly / knowledgeable staff. Very professional. Highly recommend
(patient since 2018)
"I’ve been seeing Dr Ferrell and Dr Chenault for..."
I’ve been seeing Dr Ferrell and Dr Chenault for many years. Both are knowledgeable, kind and truly care about their patients.
(patient since 2016)
"Service "
Awesome service! Very personal and caring.
(patient since 2014)
"Really friendly staff. "
Really friendly staff. Convenient location and clean, pleasant atmosphere.
(patient since 2021)
"Trustworthy people. Always caring and doing a ..."
Trustworthy people. Always caring and doing a good job.
Geraldine C.
11 months ago
(patient since 2008)
"Doctor and staff are excellent and polite. "
Doctor and staff are excellent and polite.
(patient since 2021)
"Bailey Cove Eye Care Associate"
The associate that assisted me was terrific.She was friendly, courteous and most competent .
(patient since 2009)
"On time appointment, no waiting. Professional, ..."
On time appointment, no waiting. Professional, friendly, and efficient.
(patient since 2019)
"They were extremely nice to work me into Dr Che..."
They were extremely nice to work me into Dr Chenoult’s busy schedule. I had an eye infection that needed special medication that day.
(patient since 2007)
"We have been patients here 16 yrs. They a frien..."
We have been patients here 16 yrs. They a friendly, helpful and thorough.
(patient since 2008)
"Very professional and helpful when I had to res..."
Very professional and helpful when I had to reschedule my appointment. Everyone, especially Dr. Ferrell, took time to listen to my concerns, explain testing and results. Excellent recommendations for eyecare, supplements and appropriate diet.
(patient since 2010)
"Very professional, considerate and overall frie..."
Very professional, considerate and overall friendly staff. I look forward to my appointments. Monica’s evaluation was very precise and she should consider serving somewhere in the medical field working close to people. She has overwhelmingly kind, warm deneanor and really cares.
(patient since 2021)
"Quality experience"
Always professional expertise and analyses of my eye needs with courteous and personable attention which makes the medical appointment so much more enjoyable. Quality above and beyond!
(patient since 2007)
"very professional, this was a nonscheduled visi..."
very professional, this was a nonscheduled visit but I was worked into the schedule very quickly.
(patient since 2007)
"Overall excellent and accommodating service. ..."
Overall excellent and accommodating service.
(patient since 2022)
"Very professional and friendly "
Very professional and friendly
(patient since 2020)
"Emergency Appointment"
I had a metal shard stuck in the iris of my eye and it was embedded. They made immediate availability for me in the morning, same day I called. I would recommend the nurses and Dr. Mary Beth Chenault to anyone with eye issues. She had all the tools to get it out and got it out without issues, maybe ...
read more (patient since 2023)
"Friendly people, professional and clean environ..."
Friendly people, professional and clean environment
(patient since 2010)
"Dr. Farrell and his staff are friendly, knowled..."
Dr. Farrell and his staff are friendly, knowledgeable, and professional. They went over and beyond to accommodate my vision needs. ☺️
(patient since 2021)
"CONVEYS AN IMPRESSION WHICH REFLECTS FAVORABLY ..."
CONVEYS AN IMPRESSION WHICH REFLECTS FAVORABLY UPON THE PUBLIC RELATIONS OF ORGANIZTION (BAILEY COVE EYE CARE !
(patient since 2016)
"Staff are friendly. Acknowledge your presence e..."
Staff are friendly. Acknowledge your presence even though they may be busy. They seem to work well together by helping when another is busy.
(patient since 2017)
"Everyone was courteous and kind . Answered my q..."
Everyone was courteous and kind . Answered my questions and was very skilled in there professionalism.
(patient since 2017)
"The best eye care in Huntsville...friendly and cou"
Friendly staff that I trust to provide straight information related to my eye condition and care. Although they are much further than other eye care centers, these are the people I trust the most. Respectful of your time, and do not leave you waiting for hours to be seen.
(patient since 2017)
"As always, the staff and Dr. Ferrell were very ..."
As always, the staff and Dr. Ferrell were very friendly, efficient, and competent. Thank you
(patient since 2011)
"My left eye felt like something was in there"
I woke up at 3 in the morning feeling like something was in my left eye . I used some Sustane PF but it was painful. I called and got seen that morning by Dr.Chenault. she said it was corneal abrasion and gave me an antibiotic eye ointment and anti inflammatory drop which cleared it up
(patient since 2016)
"Expensive "
My rating is due to the fact I spend a small fortune on glasses and I still have problems seeing the computer clearly. I am not sure I like progressive lenses. I get neck aches from have to tilt my head up and down to see my monitor clearly. I use the computer at least 8 hours per day.
(patient since 2019)
"Welcoming, competent and efficient. Never expe..."
Welcoming, competent and efficient. Never experienced a long wait for scheduled appointments. Everyone seems very nice and are courteous.
(patient since 2022)
"Great experience with everyone nice and friendl..."
Great experience with everyone nice and friendly.
(patient since 2019)
"Great service"
I am very happy with Bailey Cove Eye Care and I really trust my doctor there.
(patient since 2020)
"You wouldn't find a better eye clinic. The sta..."
You wouldn't find a better eye clinic. The staff is great, and the Doctor takes very good care of me and my family.
(patient since 2013)
"The staff was friendly and the efficient."
The staff was friendly and the efficient.
(patient since 2007)
"Everyone was friendly and helpful. "
Everyone was friendly and helpful.
(patient since 2023)
"Nice to know that your office gets you on the s..."
Nice to know that your office gets you on the same day you call concerning a possible emergency and they don’t tell you to go to the ER. Everyone was pleasant and quick even though I was a work in. Thanks you guys!!
(patient since 2017)
"AMAZING!!!"
I’ve been a patient here for many years and I can tell you you’ll never find another physician better than Dr. Ferrell and his team. Everyone here is super nice, very accommodating and ALWAYS willing to help in any way they can!!
(patient since 2013)
"Pleasant staff, waiting time was not long, Dr. ..."
Pleasant staff, waiting time was not long, Dr. Ferrell is a really proficient eye doctor.
(patient since 2022)
"Always professional, courteous, patient and pro..."
Always professional, courteous, patient and pro-active.
(patient since 2014)
"Staff are friendly and I haven't had to wait lo..."
Staff are friendly and I haven't had to wait long
(patient since 2021)
"Friendly staff. Only complaint I have is office..."
Friendly staff. Only complaint I have is office temperature is always very warm.
(patient since 2021)
"Bailey Cove Eye Center experience"
Every contact with the people at Bailey Cove Eye Center is professional while being very friendly.
(patient since 2023)
"Amazing service, staff is very friendly. "
Amazing service, staff is very friendly.
(patient since 2019)
"The way each and everyone of your staff was bey..."
The way each and everyone of your staff was beyond amazing! Thank you all for taking care of my eyes for me! Y'all are the best! Thanks Doc!
(patient since 2023)
"Dr. Ferrell and his staff answers all questions..."
Dr. Ferrell and his staff answers all questions that I had and was very supportive.
(patient since 2011)
"Great service and staff. "
Great service and staff.
(patient since 2008)
"Always Friendly Helpful Staff Clean Office and..."
Always Friendly Helpful Staff Clean Office and Examine Rooms
(patient since 2015)
"Everyone at this office is so sweet and thought..."
Everyone at this office is so sweet and thoughtful and considerate. They all make you feel that you are a part of their family and you can’t beat Dr Farrell because he is terrific at taking care of each of his patients
(patient since 2012)
"Fabulous Choice for Eye Care!"
Our family loves Bailey Choice Eye Care!
(patient since 2008)
"Dr Ferrell was very personable and professional..."
Dr Ferrell was very personable and professional. He took more time examining and explaining my condition than any other optometrist has ever done and I’ve worn glasses since age 3, for 62 years total.
(patient since 2023)
"Dr Ferrel and his Team are phenomenal!! "
Dr Ferrel and his Team are phenomenal!!
(patient since 2011)
"Friendly, efficient, effective!"
Friendly, efficient, effective!
(patient since 2007)
"They always take care of any concerns I have, a..."
They always take care of any concerns I have, are very efficient and on time!
(patient since 2011)
"Courteous, competent, service."
Courteous, competent, service.
(patient since 2014)
"The staff is very attentive and professional "
The staff is professional
(patient since 2016)
"The staff and Dr. Chenault are very efficient a..."
The staff and Dr. Chenault are very efficient and courteous. Dr. Chenault takes the time to explain my condition
(patient since 2022)
"Dr Farrell is very knowledgeable & thorough. Hi..."
Dr Farrell is very knowledgeable & thorough. His staff is very helpful & knowledgeable also
(patient since 2008)
""
The office was very neat and clean. The staff was very friendly and efficient.
(patient since 2023)
"A great selection of frames but the real stars ..."
A great selection of frames but the real stars are the ladies on the floor. So helpful and patient. Picking the perfect frame is important and they do not rush you. I’ll definitely go back.
(patient since 2023)
"Eyewear purchase"
This was my first time using your optical service. Caren provided excellent customer service. She assisted in selecting glasses that fit my face and nose bridge perfectly along with good stem length. I ordered progressives with the 'better' Varilux lenses. When I received my glasses I could see out ...
read more (patient since 2023)
"Highly Recommend"
My family and I have been patients for years and always experience friendly, helpful staff. The doctors are knowledgeable and take their time in my appointment.
(patient since 2010)
"Thorough exam, no long wait times, good with in..."
Thorough exam, no long wait times, good with insurance and options. Great dr and staff!
(patient since 2007)
"Elizabeth was WONDERFUL! She was very knowledg..."
Elizabeth was WONDERFUL! She was very knowledgeable, helpful, and a delight to work with. I would recommend her to anyone needing optical help.
(patient since 2012)
"Bailey Cove eye care, especially Dr. Ferrell to..."
Bailey Cove eye care, especially Dr. Ferrell took the time to learn my issues and addressed them all. The techs all did an excellent job, will return for the next visit with this in mind.
(patient since 2020)
"Great Office"
Personable, knowledgable, caring and dependable. Dr. chenault and her staff are the Best.
(patient since 2019)
"Professional, punctual, friendly, customer service"
Professional, punctual, friendly. Superb customer service.
(patient since 2015)
""
Kind and knowledgeable provider! Friendly and attentive staff throughout your visit in check in, triage, check out and optical. Appreciate all you do.
(patient since 2011)
"My sister in law referred us to your office sin..."
My sister in law referred us to your office since we just moved up here from Florida. My husband and son and I were very happy with the outstanding service with the staff. They all made us feel very welcomed.
(patient since 2023)
"the associate was friendly courteous, competent..."
the associate was friendly courteous, competent, and most helpful.
(patient since 2009)
"The Neelys love Bailey Cove Eye Care!!"
The Neelys love Bailey Cove Eye Care!!
(patient since 2014)
""
My 91 year old mother has dementia and Dr Farrell and his staff does an excellent job meeting her eye needs. He is professional and patient gained through years of practice .
(patient since 2022)
"As a new patient, I had a great experience"
As a new patient, my experience was very pleasant. Office staff was very friendly and caring.
(patient since 2023)
"Love this practice!"
Dr. Chenault and her team are always so amazing but this visit was over the top. Monica the technician made me feel relaxed and comfortable, listened to all my concerns and did wonderful working me up. Dr. Chenault was sweet, and patient. She answered all of questions without making me feel dumb. As ...
read more (patient since 2015)
"Wonderful staff who care about their patients. ..."
Wonderful staff who care about their patients.
(patient since 2008)
"There so friendly you just feel welcome and we..."
There so friendly you just feel welcome and we think Dr,ferrell's the best
(patient since 2020)
"Dr. Ferrell and his team are very courteous and..."
Dr. Ferrell and his team are very courteous and professional. They give good service and I have complete faith and trust in there care and recommendations.
(patient since 2007)
"Friendly staff, comfortable atmosphere, excel..."
Friendly staff, comfortable atmosphere, excellent service!
(patient since 2021)
"The single best eye care facility I have ever b..."
The single best eye care facility I have ever been to. The entire staff is professiona courteous and compassionate.
(patient since 2018)
"They are always professional and knowledgeable...."
They are always professional and knowledgeable. They are friendly and put me at ease.
(patient since 2008)
"Everyone was friendly and professional."
Everyone was friendly and professional.
(patient since 2011)
"Very friendly and efficient staffers made visit..."
Very friendly and efficient staffers made visit go very well.
(patient since 2007)
"Seen on day I cld abt a chemical burn to eye. S..."
Seen on day I cld abt a chemical burn to eye. So thankful for becoming a patient at Bailey Cove eye care.
(patient since 2019)
"Everyone in their from the front deck to check..."
Everyone in their from the front deck to check to the check out is very nice very professional and it makes you feel at home
(patient since 2022)
"I have recommended Dr. Ferrell to many friends ..."
I have recommended Dr. Ferrell to many friends and family. The office is very well run. The tech, I think Monica was her name, was so kind, professional and efficient. Dr Ferrell is friendly, knowledgeable and professional too. I am very confident I'm getting excellent care there.
(patient since 2007)
"Professional and considerate."
Professional and considerate.
(patient since 2023)
"Very professional and efficient during my appoi..."
Very professional and efficient during my appointment.
(patient since 2022)
""
I am glad you are here! I feel comfortable that I receive good care in a pleasant and friendly office. Thank you.
(patient since 2007)
"Provided me with a great pair of glasses."
Provided me with a great pair of glasses.
(patient since 2023)
"See You Next Year"
It's always a pleasure to have my yearly eye appointment, everyone is so nice and of course, Dr Ferrell is the best. See you next year.
(patient since 2008)
"An excellent experience"
An excellent experience. Positive interaction with eatery member of the team.
(patient since 2014)
"Excellent care as always, very involved and exp..."
Excellent care as always, very involved and explained everything. Took his time. Will continue coming back every year.
(patient since 2020)
"The staff were very professional and efficient...."
The staff were very professional and efficient. My appointment started exactly on time, a rare occurance these days in medical fields.
(patient since 2023)
"Cathy was wonderful. I'm so glad she is back. ..."
Cathy was wonderful. I'm so glad she is back. The fitting was perfect.
(patient since 2011)
"My appointment was just as scheduled. All eye ..."
My appointment was just as scheduled. All eye tests was organized and no waiting even when moving from room to room. Each person administering the tests was very nice and knowledgeable.
(patient since 2021)
"I love Dr. Chenault, Dr. Ferrell & Staff they a..."
I love Dr. Chenault, Dr. Ferrell & Staff they are very professional!
(patient since 2008)
"professionalism and suctomer interface"
professionalism and customer interface
(patient since 2023)
"BEST EYE CARE IN HUNTSVILLE"
Love this Eye Care office Both Dr Ferrell and Chernault are great and spend the time needed to explains things so it is understood. Very careful and complete in their exams.
(patient since 2017)
"Very professional personnel at every job. "
Very professional personnel at every job.
(patient since 2007)
""
caring helpful support dr ferrell is a caring person who tries to help with eye problems im very grateful
(patient since 2019)
"Everyone was so nice. Elizabeth really went abo..."
Everyone was so nice. Elizabeth really went above and beyond for me. She truly is passionate about getting people a good fit
(patient since 2023)
"Fast, friendly, and efficient. "
Fast, friendly, and efficient.
(patient since 2019)
"Dr. Ferrell and his staff are very kind and car..."
Dr. Ferrell and his staff are very kind and caring . Excellent care as always!
(patient since 2012)
"The entire staff, from the front desk to the dr..."
The entire staff, from the front desk to the drs, is amazing. They are all so nice and helpful. They answer all questions and never rush you out the door. I would highly recommend Dr. Ferrell!!
(patient since 2023)
"Love Bailey Cove Eye Care!"
I love Bailey Cove Eye Care! Dr. Chenault is an AWESOME Eye Doctor! She is so very Knowledgeable! The staff is also VERY helpful! I will ALWAYS use Bailey Cove Eye Care!
(patient since 2019)
"Gratitude"
Great professonalism. Kindness when my schedule was tight. Thank you!
(patient since 2013)
"Consistently great service"
I always feel like I am an important client. Exams are always fast and effective. I appreciate that the contact lenses are available to try immediately.
(patient since 2007)
"Very nice office with friendly front desk folks..."
Very nice office with friendly front desk folks. Dr. Chenault is the best eye doctor I ever had. Can’t go wrong here.
(patient since 2016)
"The entire staff is friendly and competent. "
The entire staff is friendly and competent.
(patient since 2017)
"Kathy is wonderful and so caring. She recommend..."
Kathy is wonderful and so caring. She recommended a pair of glasses that was not my usual style but I thought what the heck. I get so many compliments on my new look. Appointment was right on time I never have to wait.
(patient since 2008)
"Very professional personnel and they act like t..."
Very professional personnel and they act like they really care.
(patient since 2017)
"Very caring and explains your condition in term..."
Very caring and explains your condition in terms you can understand.
(patient since 2022)
"Easy to get an appointment. I didn't have to w..."
Easy to get an appointment. I didn't have to wait. Excellent service.
(patient since 2021)
"Bailey Cove Eye Care has the friendliest staff...."
Bailey Cove Eye Care has the friendliest staff. They have great communication outside of the office. I didn't have to wait long at all. The entire process went smoothly and quickly.
(patient since 2020)
"Everyone I came in contact with greeted with a ..."
Everyone I came in contact with greeted with a smile and showed genuine concern. My questions were answered.
(patient since 2011)
"Outstanding support all around "
Outstanding support all around
(patient since 2017)
"Everyone was very nice excellent facility very ..."
Everyone was very nice excellent facility very good doctors
(patient since 2020)
"Provided with both a professional and personal ..."
Provided with both a professional and personal experience. Only concern ever, was on a Sep 5 visit. On this visit I was informed after seeing physician that my referral had expired and the balance was on me. I'm aware that it is my responsibility but Being a routine procedure, had I been made aware, ...
read more (patient since 2011)
"Dr. Chennault and her staff are first class! Al..."
Dr. Chennault and her staff are first class! Always enjoy the visit.
(patient since 2018)
"Very thorough exam, friendly employees that in..."
Very thorough exam, friendly employees that inspired confidence in their ability.
(patient since 2023)
"Dr. Farrell is patient kind and considerate in ..."
Dr. Farrell is patient kind and considerate in treating my eyes.
(patient since 2011)
"Highly recommend Dr Ferrel. "
Dr Ferrell is kind, compassionate and thorough. His staff is also kind and easy to work with!
(patient since 2023)
"Bailey cove eye care is an excellent office tha..."
Bailey cove eye care is an excellent office that I have a high level of trust in. They have been flexible, courteous, and compassionate. I highly recommend trusting the staff and doctors with your eye care.
Christopher K.
1 year ago
(patient since 2011)
"Bailey Cove Eye always the best!"
Bailey Cove Eye always provides the best eye care and I always recommend them to anyone that is looking for a new provider..
(patient since 2007)
""
Dr. Ferrell is hands down the best. I trust him with my aging eyes and know that my exam was as thorough as I could wish for.
(patient since 2014)
"Very nice place I’ve been going here for almost..."
Very nice place I’ve been going here for almost 10 years and the customer service has never changed I recommend 10/10
(patient since 2012)
"Such a wonderful clinic. Always kind and helpfu..."
Such a wonderful clinic. Always kind and helpful. Dr. Ferrell really takes the time to explain things and treats you with respect.
(patient since 2021)
"Outstanding Service Quality"
I'm pleased the the service quality.
(patient since 2016)
"From the front desk to the eye exam experience,..."
From the front desk to the eye exam experience, was great.
(patient since 2023)
"Outstanding care and expertise! "
I always feel comfortable knowing that I have found the very best eye care. All members of the team go the extra mile to make sure you are given the right treatments or the glasses that are best for you!
(patient since 2020)
"I was seeing great when I Left"
I was seeing great when I Left
(patient since 2007)
"Bailey Cove Eye Care is the best! "
Bailey Cove Eye Care has been our optometrist of choice for years. The car and professionalism is always top notch.
(patient since 2008)
"Bailey Cove Eye Care"
Bailey Cove Eye Care Dr.Chenault has been my Eye doctor for several years! She is so knowledgeable and a very nice Dr. The staff she has are all wonderful and professional I highly recommend this Bailey Cove Eye Care
(patient since 2014)
"Friendly, excellent service! Knowledge in all a..."
Friendly, excellent service! Knowledge in all aspects of eye exams and care.
(patient since 2014)
"Staff and Physician are very thorough in their ..."
Staff and Physician are very thorough in their history taking and assessments Nice office and easy to access
(patient since 2014)
"I have always loved these ladies. They have alw..."
I have always loved these ladies. They have always been very kind to me.
(patient since 2008)
"Great service,great staff,friendly and on time...."
Great service,great staff,friendly and on time.
(patient since 2019)
"Excellent staff! Great doctor! Expert and profe..."
Excellent staff! Great doctor! Expert and professional care all the way around!
(patient since 2023)
"The good Doctor..."
The applied professional procedures were direct, well-organized and proceeded thru the entire course without any issues. The whole of the office Staff were personable & well versed in their trade. The good Doctor was amicable, communicated well and any expert of his medical craft. His diagnosis and ...
read more (patient since 2023)
"Treated warmly from first walking in the door t..."
Treated warmly from first walking in the door to making the next appointment. Always know I'm getting the best care and my questions are always welcome.
(patient since 2023)
"The staff was very pleasant. The appointment w..."
The staff was very pleasant. The appointment was quick with minimal waiting.
(patient since 2021)
"Friendly and Caring "
Every person at Dr Ferrell’s office shows genuine concern for my comfort and wellbeing from beginning to end.
(patient since 2013)
"Always great individualized care "
Always great care to individual situation or concern. Provided options and spend time discussing best approach suited to my care
(patient since 2007)
"I needed immediate attention to avoid infection..."
I needed immediate attention to avoid infection in my eye. That was attended to then and there and my eye is mending ! We will be coming here for our exams. Professional Compassionate are words that come to mind. Thank you Also my husband who sat in waiting room agreed to making an appointment soon- ...
read more (patient since 2023)
"Top notch. A friendly and caring atmosphere. ..."
Top notch. A friendly and caring atmosphere. The staff are courteous and professional. Cant be beat!
(patient since 2019)
"Efficient and thorough examination. Pleasant s..."
Efficient and thorough examination. Pleasant surroundings and staff.
(patient since 2010)
"The staff are always a friendly group presented..."
The staff are always a friendly group presented with professionalism and courteous personalities. Dr. Ferrell has a kind and gentle personality with experience and knowledge to answer any questions. Always feel like I’ve received great care after each appointment.
(patient since 2011)
""
Everything was fine.Good service.
(patient since 2007)
"God’s Favorite Eye Care Center"
I’ve already recommended you guys to my wife and my best friend! God’s favor is definitely on Dr. Ferrell and this office. Meredith and Jason and all the staff I interacted with were the best! I can’t say enough good things about you all!
(patient since 2023)
"Very professional and exceedingly friendly."
Very professional and exceedingly friendly.
(patient since 2022)
"Very knowledgeable; knows frames, lenses, type ..."
Very knowledgeable; knows frames, lenses, type of products available; I got exactly what I wanted.
(patient since 2008)
""
Pleasant and helpful people!
(patient since 2009)
"Very friendly, courteous & professional."
Very friendly, courteous & professional.
(patient since 2013)
"Excellent"
The Bailey Cove Eye Care Center doctors are professionals, knowledgeable, and ver detailed. The staff is courteous and friendly.
(patient since 2017)
"Excellent professionalism, friendliness mixed w..."
Excellent professionalism, friendliness mixed with knowledge of what to look for to help my vision. Dr. Chenault is so caring and listened to the issues I had and was very thorough in my examination.
(patient since 2023)
"I couldn't believe how well they treated me. I..."
I couldn't believe how well they treated me. I feel they went above and beyond their normal duties. I am very, very pleased to have done business with them all.
(patient since 2015)
"Everyone is pleasant. Waiting was minimal"
Everyone is pleasant. Waiting was minimal
(patient since 2014)
"Entire staff made for a pleasant visit."
Entire staff made for a pleasant visit.
(patient since 2023)
"All of the personnel associated with the clinic..."
All of the personnel associated with the clinic were very friendly and professional. It made the entire experience pleasant.
(patient since 2023)
"Love Bailey Cove Eye Care"
Love Bailey Cove Eye Care. Everyone I've interacted with there is great and goes above and beyond to be helpful.
(patient since 2016)
"The professionals at Bailey Cove Eye Care have ..."
The professionals at Bailey Cove Eye Care have always taken care of my family and I. I enjoy visiting them every year for my eye check up and glasses I need
(patient since 2008)
"Punctual"
Extremely punctual. Great customer service. Pleasant and helpful staff.
(patient since 2015)
"Great place, nice people, excellent service!"
Great place, nice people, excellent service!
(patient since 2008)
"Friendly, professional staff. Always greeted wh..."
Friendly, professional staff. Always greeted when I walk in the office. I receive exceptional eye care at this office.
(patient since 2010)
"Outstanding Service, Quality Eyewear, and ultra..."
Outstanding Service, Quality Eyewear, and ultra Friendly and Responsive Staff. Made shopping for new Eyewear a very pleasant experience
(patient since 2023)
"Everything about my eye checkup went very smoot..."
Everything about my eye checkup went very smoothly! Very efficient office staff and Dr. Ferrell has my complete confidence as my eye doctor!
(patient since 2018)
"Clean office, very professional personell "
Clean office, very professional personnel
(patient since 2023)
"CReed"
First time going to Bailey Cove Eyecare. It was a pleasant experience. The staff was very courteous and very knowledgeable.
(patient since 2023)
"Great place for your eye care needs."
It is a place that is cheerful and welcoming. Excellent eye care and professional people are found here.Great place for your eye care needs.
(patient since 2008)
"I everyone love everyone that works there. They..."
I everyone love everyone that works there. They are all very nice and friendly.
(patient since 2020)
"My first visit . . . it was good. Everyone was ..."
My first visit . . . it was good. Everyone was friendly.
(patient since 2023)
"The service was excellent. Everyone was awesome..."
The service was excellent. Everyone was awesome. After dealing with eye problems for the passed 3 years, Dr. Ferrell got my prescription ON POINT! I highly recommend this place to anyone!
(patient since 2023)
"Bailey Cove Eye Care provides excellent service..."
Bailey Cove Eye Care provides excellent service
(patient since 2020)
"Dr. Ferrell was very thorough and explained eve..."
Dr. Ferrell was very thorough and explained everything to me. He made me feel like I was important.
(patient since 2018)
"Very helpful. Very friendly"
Very helpful. Very friendly
(patient since 2008)
"Staff is always friendly, Dr Ferrell is persona..."
Staff is always friendly, Dr Ferrell is personable and knowledgeable.
(patient since 2021)
"Great people and Dr. Rerrell was amazing ."
Great people and Dr. Rerrell was amazing .
(patient since 2022)
"Bailey Cove Eye Center has Customer Service Ext..."
Bailey Cove Eye Center has Customer Service Extraordinaire! All staff are super friendly and helpful. Office has state-of-the-art equipment
(patient since 2022)
""
You guys are the best! I forgot to take a coke from the cooler out front but its nice the way you're always doing something special for your patients.
(patient since 2016)
"Great eye doctors office"
Dr. Chenault, the nurses, technicians are all the best . Caring and knowledgeable.
(patient since 2016)
"Everyone who works there is extremely nice!"
Everyone who works there is extremely nice!
(patient since 2021)
"Dr. Ferrell takes the time to explain the curre..."
Dr. Ferrell takes the time to explain the current status of health of my eyes. He answers all my questions and I feel confident about my vision care.
(patient since 2016)
"Over the years Baily CoveEyewear has preformed..."
Over the years Baily CoveEyewear has preformed excellent service in all levels; exams to selection of frames, adjustments, etc. Five Star ⭐️⭐️⭐️⭐️⭐️.
(patient since 2014)
"Second time visiting. Great staff, patient doct..."
Second time visiting. Great staff, patient doctors who really take time to explain why things happen. Really amazing experience
(patient since 2022)
""
Dr. Ferrell is very thorough and kind. The staff is pleasant, the location is ideal.
(patient since 2021)
"Every employee is very professional. I have gr..."
Every employee is very professional. I have great respect for Dr. Ferrell. In emergency situation he is available.
(patient since 2012)
"Personal and friendly staff from beginning to e..."
Personal and friendly staff from beginning to end.
(patient since 2023)
"Very knowledgeable doctor and experienced staff..."
Very knowledgeable doctor and experienced staff.
(patient since 2013)
"Dr. Chenault and her staff are super friendly, ..."
Dr. Chenault and her staff are super friendly, thorough, caring, concerned, and professional. Also incidentally I arrived for my appointment 21 minutes late (my mistake) and she still treated me right away.
(patient since 2019)
"Great eye care!"
Great place, knowledgeable and friendly staff!
(patient since 2018)
"Incredible "
I have been a patient for years. All of my family has joined me as patients as well. The whole team is professional, efficient, knowledgeable, and easy to work with. They are quite busy so be willing to wait to get an appt but they are well worth it.
(patient since 2011)
"Saw Doctor right on time, very easy check in, c..."
Saw Doctor right on time, very easy check in, completed exam in less than 30 minutes.
(patient since 2007)
"I am so thankful for EVERYONE at this office. I..."
I am so thankful for EVERYONE at this office. I’m in an electric wheelchair (my Cadillac) and you all make things as easy as you can. Thank you all
(patient since 2012)
"Coming to this office has always been a pleasan..."
Coming to this office has always been a pleasant experience. The staff is friendly and helpful and Dr Ferrel explains things so well
(patient since 2023)
"Dr Farrell and his staff are very professional ..."
Dr Farrell and his staff are very professional and so a great job taking care of your eyes and as a customer
(patient since 2008)
"Thank you Bailey Cove Eye Care and Dr. Ferrell ..."
Thank you Bailey Cove Eye Care and Dr. Ferrell for you quality care for my family. You are a valuable part of our Medical Community!
(patient since 2008)
"Everything was perfect. You have a well run or..."
Everything was perfect. You have a well run organization.
(patient since 2022)
"The best optometrist in Huntsville "
Always a pleasurable visit.
(patient since 2008)
"Very friendly and helpful"
Very friendly and helpful
(patient since 2009)
"We never wast an exhorbitant amount of time wai..."
We never wast an exhorbitant amount of time waiting to be seen unlike too many other doctors. the nurse were patient courteous and helpful. Dr Farrell was very personable and I like him very much.
(patient since 2009)
"The entire staff is courteous and well informed..."
The entire staff is courteous and well informed. Dr. Ferrell will take all the time needed for a complete and through examination..
(patient since 2007)
"Office visit"
Very professional and personable staff and Doctor. I had a great visit.
(patient since 2019)
"Staff is always friendly. Staff works hard to ..."
Staff is always friendly. Staff works hard to make appointments as soon as possible for prescription updates. Staff in optical is exceptional - helpful, knowledgeable, and extremely helpful. I have to see a specialist so I use another medical provider.
(patient since 2023)
""
Prompt, efficient, thorough
(patient since 2012)
"My favorite medical provider "
This is one of the friendliest, most efficient medical practices I have ever visited. Everyone from the receptionist to the techs, the Dr and the check out person were professional but happy and friendly. Thanks for a great and reassuring experience.
(patient since 2017)
"The staff is friendly and professional."
The staff is friendly and professional.
(patient since 2023)
"By far, the most caring, professional staff. "
By far, the most caring, professional staff.
(patient since 2014)
"Bailey Eye Care are the best folks! "
Bailey Eye Care are the best folks! They are kind, friendly and professional and are quite accommodating when you need to see the Eye Doctor for an emergency or concerning issue.
(patient since 2018)
"The doctor and staff were awesome. They know th..."
The doctor and staff were awesome. They know their jobs and they do their jobs professionally and courteous. Thank Bailey Cove for your services. Mary Ann Brown.
(patient since 2010)
"Best service"
Everyone is so nice and helpful. The doctors are the best enjoy come in there.
(patient since 2015)
"Very professional, thorough and on time. Totall..."
Very professional, thorough and on time. Totally recommend.
(patient since 2023)
"Bailey Cove Eye Care is excellent"
I have always had excellent care at Bailey Cove Eye Care. Extremely well managed and staffed. I have total confidence in their care.
(patient since 2007)
"This was my first visit to Bailey Cove Eye Care..."
This was my first visit to Bailey Cove Eye Care. There are many options to consider when ordering new glasses. All of the options were explained carefully and I feel confident that my glasses will be exactly what I need. The staff members were warm and welcoming and made me feel like they were happy ...
read more (patient since 2023)
"Staff continues to be as professional and frien..."
Staff continues to be as professional and friendly as always. The quality of the eye care is top-tier and greatly appreciated. Wouldn’t go anywhere else.
(patient since 2011)
"Very caring and efficient practice."
Very caring and efficient practice.
(patient since 2022)
"Welcoming,timely,professional staff at every le..."
Welcoming,timely,professional staff at every level❣️
(patient since 2016)
"You gave me a freedom to see again!"
You gave me a freedom to see again!
(patient since 2022)
"We have been using this Eye Care for over 20 ye..."
We have been using this Eye Care for over 20 years. Dr. Ferrell is through and does an exceptional job.
(patient since 2007)
"Eye care at its best. "
Folks here genuinely care about the health of your eyes.
(patient since 2018)
"Everyone in the office is so friendly and help..."
Everyone in the office is so friendly and helpful. I’ve now been to Bailey Cove Eye Care twice, and both visits were fantastic!
(patient since 2022)
"Did not have to wait long at all. The staff was..."
Did not have to wait long at all. The staff was pleasant.
(patient since 2014)
"I wish I could rate higher than a 10!! Dr Ferre..."
I wish I could rate higher than a 10!! Dr Ferrel is so great and kind and he knows his stuff and each person on his staff are absolutely wonderful and l sweet!!
(patient since 2012)
"Convenient location and staff. "
Convenient location and staff. Dr. Ferrell is very kind and efficient.
(patient since 2021)
"Very helpful, but slow"
Everyone is thorough, convenient, and helpful. I gave 4 stars instead of 5 because I waited 30 minutes after my appointment time to be called, and another 20 minutes sitting in the room waiting for the Dr.
(patient since 2022)
"Everyone is so pleasant and professional!!"
Everyone is so pleasant and professional!!
(patient since 2012)
"I came in an hour early. Elizabeth helped me a..."
I came in an hour early. Elizabeth helped me almost immediately and fixed my glasses with replacement lenses.
(patient since 2008)
""
Very professional and great service.
(patient since 2018)
"Efficient, courteous staff and doctors. "
Efficient, courteous staff and doctors.
(patient since 2021)
"I highly recommend Bailey Cove Eye Care."
I highly recommend Bailey Cove Eye Care. The doctors and staff are professional, knowledgeable, efficient, timely, kind, and provide top notch care.
(patient since 2008)
"Overjoyed with my experience and results. "
The staff was kind, courteous and prompt. Very professional yet personable. The process has been so beneficial to my wellbeing.
(patient since 2022)
"All the staff and doctors are very kind and pro..."
All the staff and doctors are very kind and professional that you can feel very pleased and confortable 👍🏻♥️
(patient since 2019)
"I am very pleased with Dr Farrell. "
I am very pleased with Dr Farrell.
(patient since 2008)
"The staff is friendly and value your time as a ..."
The staff is friendly and value your time as a patient. Dr. Chenault is a very knowledgeable and compassionate physician. Kathi in the eye center is the best in town! I do not trust any one else to help me pick frames that I love and get compliments on. She is so patient, and incredibly wonderful to ...
read more (patient since 2018)
"Exceptional Care and Customer Focus"
Dr Farrell has provided exceptional professional eye care to my family for over 20 years. He and his staff are customer focused and genuinely care about my family!
(patient since 2008)
"Recent visit was great"
The staff was very professional, efficient and friendly. Dr Chenault has been my doctor for several years and she is great. Her recommendation for for my eyes have been spot on.
(patient since 2019)
"Great service, as always."
Great service, as always.
(patient since 2009)
"Outstanding "
They got me in quick. I never have seen an eye doctor in my life. They diagnosed my condition and set me up with a surgeon. Excellent services👍
(patient since 2023)
"Quality eye wear. Fast friendly service."
Quality eye wear. Fast friendly service.
(patient since 2020)
"Love this office! "
Everyone is always so nice from the time you walk in to the time you walk out, and I felt like my concerns were listened too and actions were taken to try to help get my issues resolved. And they were so great with my 4 year old. All of this means the world
(patient since 2020)
"Everyone made me feel like I was very special a..."
Everyone made me feel like I was very special and took the time needed for me.
(patient since 2018)
"The friendly, efficient service will make me co..."
The friendly, efficient service will make me come back every time. Thank you.
(patient since 2021)
"Bailey Cove Eye Care worked me into their sched..."
Bailey Cove Eye Care worked me into their schedule for a recent eye issue. The assistant did a thorough pre-scan and was courteous throughout as was the doctor who worked me into her schedule. This was helpful and informative.
(patient since 2014)
"Dr. Chennault and the crew of Bailey Cove Eye C..."
Dr. Chennault and the crew of Bailey Cove Eye Care are top notch. I had a very short wait time in the front and perfect care in the examination and consultation. I recommend this facility wholeheartedly.
(patient since 2021)
"Great personalities and work ethic provided by ..."
Great personalities and work ethic provided by both the staff and dr. Made me feel very comfortable.
(patient since 2023)
"Professional. "
Professional, easy going, works for me.
(patient since 2022)
"Very friendly and professional!"
Very friendly and professional!
(patient since 2021)
"Prompt Excellent service!"
Prompt Excellent service!
(patient since 2011)
"Always kind and competent. "
Always kind and competent.
(patient since 2013)
""
I tell everyone together because everyone’s super sweet and Dr. F is awesome.
(patient since 2021)
"Dr Ferrell and his entire staff "
Dr Ferrell and his entire staff are excellent and qualified from the initial examination to proper fitting for glasses or contacts,
(patient since 2007)
"All of the staff are professional, polite and f..."
All of the staff are professional, polite and friendly. Service is provided in a timely manner and the frames are beautiful - plenty of choices. You are treated with kindness and the care is top notch!
(patient since 2017)
"Good choice."
Wait time is minimal. Dr Chenault is personable and friendly. The staff is very personable also.
(patient since 2019)
"Professional team of staff and doctors.Pleasan..."
Professional team of staff and doctors. Pleasant visit. On Time Appt. Thorough exam with thorough explanation of testing and results.
(patient since 2013)
"David"
Always friendly and professional, great staff!
(patient since 2021)
"Great experience and very pleased!!!!!!"
Great experience and very pleased!!!!!!
(patient since 2019)
"Everyone was friendly from the moment I walked ..."
Everyone was friendly from the moment I walked in till I walked out.
(patient since 2018)
"Very good experience"
Very professional staff. I am a new patient. The doctor reviewed the records from my previous eye specialist who had retired. He got an overview incl. dates very quickly and was able to build on that. He is very knowledgeable, friendly and calm.
(patient since 2023)
"Everyone is wonderful and caring. Short waits. ..."
Everyone is wonderful and caring. Short waits. Very professional.
(patient since 2016)
"Outstanding and prompt service!"
Outstanding and prompt service!
(patient since 2019)
"Thorough exam by well trained staff. . Clear in..."
Thorough exam by well trained staff. . Clear instructions by the Dr.
(patient since 2008)
"I called Bailey Cove Eye Care because I was hav..."
I called Bailey Cove Eye Care because I was having an issue with my right eye. i was given an appointment the next morning and seen and did not have to wait to get in. I was worried that getting an appointment at the last minute would be hard but they took such good care of me.
(patient since 2013)
"Bailey Cove Eye Care "
Dr. Ferrell is an excellent doctor and very personable as well. The staff is also helpful and friendly. Best optometry office I have ever been to!
(patient since 2017)
"Very thorough eye exam. Very helpful in getting..."
Very thorough eye exam. Very helpful in getting the perfect fit
(patient since 2007)
"Great Dr's, great staff!"
I love the staff and Dr's at Bailey Cove eye care. They are friendly and thorough. Very personable and Kathy is my go too for my glasses and fittings.
(patient since 2009)
"Dr Chenault is wonderful "
Dr Chenault is wonderful
(patient since 2017)
"The service and care of the doctors and staff…..."
The service and care of the doctors and staff…is superior…at Baileycove Eye Care! It’s such a pleasure doing business with them!
(patient since 2014)
"Staff were very friendly and competent. No long..."
Staff were very friendly and competent. No long wait and all my questions got answered.
(patient since 2016)
"Great staff"
Attentive staff that gets you checked in quickly. Techs that are very efficient at getting through all the tests. Internet service was down but they quickly adjusted and was still able to operate and take care of the patients.
(patient since 2021)
"Outstanding Dr., staff and service!"
Dr. Ferrell had been my primary Opthalmologist for over 6 years. From regular exams and checkups to serious eye conditions requiring multiple surgery's. Dr. Ferrell has been on top of finding the right surgeons for me. He has an excellent bedside manner and has been the most thorough Opthalmologist ...
read more (patient since 2015)
"Pleasant and caring staff. "
Pleasant and caring staff.
(patient since 2017)
"Positive and professional office staff and I hi..."
Positive and professional office staff and I highly recommend Dr Ferrell.
(patient since 2008)
"I called last minute with an eye infection and ..."
I called last minute with an eye infection and your staff worked me in right a closing time. I was treated and given meds to take which took care of it. Very grateful for the help!!!
(patient since 2023)
"Always nice, polite, always answers any questio..."
Always nice, polite, always answers any questions I may have and they went over the top presenting me with flowers the day of my visit because it was my birthday. Two thumps up
(patient since 2020)
"Friendly office staff, excellent eye care"
Friendly office staff, excellent eye care
(patient since 2023)
"Staff.."
Carly was very thorough in prepping me for my exam and very helpful with the peripheral vision test. Mary Beth was very professional as well as personable,listening and eager to improve my eye sight. Ashley was very helpful in describing a better contact lense for me as well as thoroughly breaking d ...
read more (patient since 2010)
"Excellent care and personal service."
Excellent care and personal service. The staff is knowledgeable and professional and Dr. Farrell takes the time needed to explain everything completely and give you a full diagnosis.
(patient since 2021)
"Dr. Ferrell at Bailey Cove Eye Care"
Dr. Ferrell is an excellent doctor and is also very personable when dealing with patients. He thoroughly explains the procedure and any options the patient might consider.
(patient since 2017)
"Dr Ferrell and staff are the best-1- very thoro..."
Dr Ferrell and staff are the best-1- very thorough and professional ! Melanie Goff
(patient since 2010)
""
Great staff.. very caring and wonderful staff
(patient since 2018)
""
Great staff.. very caring and wonderful staff
(patient since 2018)
"Review for Bailey Cove Eye Care"
Great staff. Dr. Farrell is wonderfully caring, up to date on all treatments and meds, etc. He is extremely thorough, offering solutions for all eye situations.
(patient since 2010)
"I’ve been a seeing Dr. Farrell for well over 15..."
I’ve been a seeing Dr. Farrell for well over 15 years. Everyone who works for Bailey Cove Eye Care is always so friendly and helpful. Great folks!
(patient since 2007)
"Very courteous staff"
Very courteous staff, Dr. Chenault very knowledgable. Thank you.
(patient since 2019)
"Everyone was friendly, professional and thoroug..."
Everyone was friendly, professional and thorough in their job. And how can you go wrong with Reese peanut butter cups at checkout?
(patient since 2019)
"Great staff and doctors. Receptionists, techn..."
Great staff and doctors. Receptionists, technician, everyone is kind and efficient.
(patient since 2018)
"I have been seeing Dr. Ferrell for several year..."
I have been seeing Dr. Ferrell for several years and would not think of changing providers. He has always been thorough and has a terrific communication style. His staff is always friendly and helpful as well.
(patient since 2011)
""
every one friendly helpful and was able to answer questions dr ferrell tops explain treatment and answered many question
(patient since 2019)
"Professional, efficient customer service.... Ma..."
Professional, efficient customer service.... Marjan is the best!!
(patient since 2023)
"Always get great service. Above and beyond...."
Always get great service. Above and beyond.
(patient since 2011)
"great staff & Doctor,& they serve veterans.Keep..."
great staff & Doctor,& they serve veterans.Keeps me from driving to B'ham
(patient since 2022)
"The doctors and staff are always professional, ..."
The doctors and staff are always professional, friendly and helpful. We feel welcome as soon as we walk in the door.
(patient since 2018)
"Very nice and courteous!! Did a great job with ..."
Very nice and courteous!! Did a great job with checking eyes.
(patient since 2021)
"Associates were friendly and efficient. Dr. Fe..."
Associates were friendly and efficient. Dr. Ferrell was friendly, knowledgeable, and professional.
(patient since 2023)
"Great staff and Dr. Ferrell is good to explain ..."
Great staff and Dr. Ferrell is good to explain everything. It is a good environment where everyone is very friendly and most helpful.
(patient since 2008)
"Staff is helpful and knowledgeable. Dr. answer..."
Staff is helpful and knowledgeable. Dr. answers all my questions in a straightforward way.
(patient since 2022)
"I've been bringing my son here for the past 8 y..."
I've been bringing my son here for the past 8 years. I couldn't imagine taking him anywhere else. Everyone is always so nice and helpful.
(patient since 2014)
"Dr. James knowledge and treatment is govery hel..."
Dr. James knowledge and treatment is good very helpful
(patient since 2014)
"We are happy withDr.James diagnosing and treati..."
We are happy withDr.James diagnosing and treating us very well and spending enough time with us
(patient since 2014)
"Very professional and knowledgeable staff."
Very professional and knowledgeable staff.
(patient since 2012)
"Always kind, courteous, and professional!"
Always kind, courteous, and professional!
(patient since 2008)
"The whole Staff is AMAZING! We love our yearly ..."
The whole Staff is AMAZING! We love our yearly visit
(patient since 2021)
"Everyone was very professional and informative ..."
Everyone was very professional and informative during the whole process of the exam and glasses fitting.
(patient since 2023)
"I highly recommend Bailey Cove Eye CareI have ..."
I highly recommend Bailey Cove Eye Care I have been a patient there for about 6 years and have experienced professional care from Dr.Mary Beth Chenault who is very knowledgeable and kind, the staff is also polite and friendly.
(patient since 2014)
"Very nice place"
I was treated kindly and would recommend this office to others.
(patient since 2020)
"Great doctors"
Prompt, friendly office staff. Great doctors and care.
(patient since 2016)
"Bailey Cove Eye Care provided expert help. They..."
Bailey Cove Eye Care provided expert help. They answered all my questions, gave me the time and advice to make choices, and made sure I was happy with my care.
(patient since 2023)
"Had to wait a little too long before the doctor..."
Had to wait a little too long before the doctor examined me.
(patient since 2019)
""
This is a pleasant and cheerful office, clean and bright. I never feel hurried by either the staff or Dr. Ferrell; my questions are welcomed and answered. I would recommend this practice to anyone...
(patient since 2013)
"The store is clean and set up nicely. Friendly ..."
The store is clean and set up nicely. Friendly staff.
(patient since 2021)
"Friendly and helpful staff"
Friendly and helpful staff
(patient since 2011)
"We've found that this is the best eyecare place..."
We've found that this is the best eyecare place in town after visiting other providers. You really go the extra mile compare to everyone else and we like you to know you've got loyal customers now.
(patient since 2020)
"Expeditious and Kind Appt"
Expeditious, professional, helpful, and kind service
(patient since 2008)
"The best Eye Clinic in Huntsville! Thanks Bail..."
The best Eye Clinic in Huntsville! Thanks Bailey Cove Eye Care!
(patient since 2019)
"You guys are awesome !!! Both doctors and all t..."
You guys are awesome !!! Both doctors and all the staff are amazing!!!
(patient since 2021)
"Receptionist very friendly when I walked in the..."
Receptionist very friendly when I walked in the door asking if they were accepting new patients. She took the time to look through cancellations as they were so busy for over a month and found me an appointment. Not surprised at how busy they were because I had read many fine recommendations for thi ...
read more (patient since 2023)
""
Just good folks! Staff is great!
(patient since 2017)
"I always receive excellent eye care. Love both ..."
I always receive excellent eye care. Love both Dr Chenault and Dr Ferrell. Their support staff shows so much respect to their patients.
(patient since 2017)
"All personnel are very professional, friendly, ..."
All personnel are very professional, friendly, and efficient. Always a great experience at this office.
(patient since 2007)
"Everyone is so polite and friendly. You are tol..."
Everyone is so polite and friendly. You are told what is going to be done before each of the exams and why they are done. Any questions you have can be answered in detail with clarity. From signing in until you leave is a very pleasant experience.
(patient since 2021)
"Love my glasses!! Love Ms. Cathy! She always ta..."
Love my glasses!! Love Ms. Cathy! She always takes good care of me.
(patient since 2011)
"I can’t be more satisfied with the services 👍�..."
I can’t be more satisfied with the services 👍🏻
(patient since 2019)
"Optical - fitting/choosing glasses"
I am very impressed with the excellent service received in the Optical area (fitting/adjusting for frames). After receiving very poor service at another eyewear location in Huntsville, it has been such a relief to know that Bailey Cove Eye Care can properly fit glasses with patience and expertise, l ...
read more (patient since 2022)
"Thank you for making me feel like family and yo..."
Thank you for making me feel like family and your only patient
(patient since 2018)
"Wow! ;-)"
Wow, where do I start, ya'll? Such patience and flexibility as I work through many different tries with contacts. Ashley is a gem, so patient and good-natured. Faith was the same way too. Wonderful experience. Thank you! gia
(patient since 2020)
"Very professional and caring staff. Answered a..."
Very professional and caring staff. Answered all questions and took the time to make sure I was satisfied. I would definitely recommend them to anyone for their eye care.
(patient since 2023)
"Great Dr. very knowable No wait."
Great Dr. very knowable No wait.
(patient since 2020)
"Great service. They were able to squeeze me in ..."
Great service. They were able to squeeze me in with no issue to fix my glasses
(patient since 2017)
"see above!"
Please compliment all the people working at Bailey cove Eye Care. Everyone is helpful, efficient and have the most wonderful smiles and demeanor....it's fun to go there.
(patient since 2018)
""
Timely & thorough service and friendly and professional personnel
(patient since 2007)
"15 years later still 10/10"
I have been a patron here since I was 9, currently 24. The staff is always excellent, friendly, and helpful. This is one doctor's appointment that never gives me anxiety. They make scheduling and appointments easy and are great at communicating. Dr. Ferrell is the best! 10/10
(patient since 2008)
"Professional and caring environment "
The staff is caring, professional and meets the needs of the clients. Dr. Chenault is thorough and presents in a professional and caring manner.
(patient since 2022)
"Takes very good care of one. Very friendly and ..."
Takes very good care of one. Very friendly and very conscious of the patient 's time. No long wait period.
(patient since 2021)
"Staff and Doctor Outstanding!"
Staff and Doctor Outstanding!
(patient since 2008)
"We LOVE Bailey Cove Eye Care. "
We LOVE Bailey Cove Eye Care.
(patient since 2023)
""
always treated respectfully and professionally by all personnel in the office.
(patient since 2007)
"Great service from support staff. The Eye Dr. W..."
Great service from support staff. The Eye Dr. Was professional and knowledgeable about my problem. He is my new eye professional.
(patient since 2023)
"Everyone was very professional."
Everyone was very professional. The facility and equipment were cleaned and sanitized. I appreciate the extra effort the staff goes to for my comfort and confidence. They were ready on time and the visit went smoothly. I have great confidence in the doctor who was very informative and answered all m ...
read more (patient since 2017)
"Very professional and friendly. "
Very professional and friendly.
(patient since 2020)
"Staff is very friendly and helpful. Appointment..."
Staff is very friendly and helpful. Appointments are on time, and my optometrist really looks out for me. Marjan helps me with my selection and fit. Wouldn't consider going anywhere else.
(patient since 2019)
"Highly satisfied!"
Everyone is very friendly and helpful. I’m always satisfied with the service I receive.
(patient since 2016)
"Great service"
I was treated with compassion and care.
(patient since 2020)
"Glasses repair"
Kathy is the best always taking care of my needs
(patient since 2012)
"Very friendly staff"
Very friendly staff However I do not want to leave a 20 word review
(patient since 2020)
"Excellent service from friendly people "
Excellent service from friendly people
(patient since 2010)
"Always caring and professional."
Always caring and professional.
(patient since 2010)
"Very nice and helpful"
Everyone is top notch. Very helpful and professional.
(patient since 2011)
"you have an Engineet tratned Dr."
you have an Engineer trained Dr.
(patient since 2020)
"Beautiful office and friendly, helpful employee..."
Beautiful office and friendly, helpful employees.
(patient since 2008)
"Professional staff and very nice."
Professional staff and very nice.
(patient since 2012)
"would U please get me another appointment to ha..."
would U please get me another appointment to have cataract surgery .
(patient since 2019)
"Dr. Ferrell and Staff"
Dr. Ferrell and his staff are all great!
(patient since 2017)
""
I have been using Bailey Cove eyecare for years. They are very professional, accurate, fast, and reasonably priced. Best optometrist I have used what more could you want?
(patient since 2009)
"Very nice operation, felt like the exam was hon..."
Very nice operation, felt like the exam was honest and thorough.
(patient since 2022)
"Absolutely amazing & caring staff that cares ab..."
Absolutely amazing & caring staff that cares about each patient! Never felt rushed and they all embody true customer service.
(patient since 2008)
"Amazing, caring staff including front desk and ..."
Amazing, caring staff including front desk and phone! I left seeing better than I have in years and that was just with temporary solution to my problem! I will definitely go back for a completion of a plan for improved vision!
(patient since 2022)
"Great place with great people."
Great place with great people.
(patient since 2022)
"As always, great care provided."
As always, great care provided.
(patient since 2013)
"Excellent Service and Care "
I received excellent care by Dr. Chenault and staff. I would refer to anyone in need of an optometrist. Thank you!
(patient since 2022)
"Bailey Cove Eye Care delivers on providing a co..."
Bailey Cove Eye Care delivers on providing a courteous, professional and expeditious experience under the expert direction of Dr. Ferrell.
(patient since 2008)
"friendly carinng answers questions"
friendly carinng answers questions
(patient since 2019)
"You were very thorough when I called and determ..."
You were very thorough when I called and determined that my symptoms required an appointment that’s day. Everyone was very helpful. Thank you
(patient since 2010)
"My new go to eye care!"
Welcomed by friendly knowledgable staff. Very short wait time. Services rendered with the utmost care. Thankful to have found Bailey Cove Eye Care.
(patient since 2022)
"The technician and the doctor were very profess..."
The technician and the doctor were very professional, kind, and caring. I had a broken pair of glasses that one of the technicians got fixed very quickly.
(patient since 2009)
"Everyone is so nice and helpful. "
Everyone is so nice and helpful.
(patient since 2020)
"Bailey Cove Eye Care takes the time to talk to ..."
Bailey Cove Eye Care takes the time to talk to you about any issues you have with your eyes from one exam to the next.
(patient since 2020)
"Very pleasant and helpful"
Very pleasant and helpful
(patient since 2020)
"Efficient and attentive. Dr. Chenault..."
All staff efficient and attentive. Dr. Chenault is kind, personable and explains issues fully. All questions answered.
(patient since 2016)
"Friendly staff and doctors. Very knowledgeable ..."
Friendly staff and doctors. Very knowledgeable doctors who do not rush you and listen to your concerns.
(patient since 2007)
""
Always enjoy my annual eye exam with Dr. Ferrell. I feel like he is one of the few eye doctors who take a personal approach to providing eye care to his patients. In a world where Healthcare is becoming less and less about the patients it is such a refreshing experience to have Dr. Ferrell for my ey ...
read more (patient since 2008)
""
Friendly knowledgeable staff!
(patient since 2016)
"Love the doctors and staff"
Love the doctors and staff
(patient since 2018)
"Very nice and efficient. Good office and labs...."
Very nice and efficient. Good office and labs.
(patient since 2015)
"Excellent eye care center"
Excellent eye care center. Staff are very helpful and caring. They have a good selection of frame options as well.
(patient since 2022)
"My Doctor literally saved my life. She found m..."
My Doctor literally saved my life. She found my high blood pressure and made certain that I schedule a visit to my medical Doctor. I’m forever grateful to her.
(patient since 2016)
"Organized, efficient and friendly "
Organized, efficient and friendly
(patient since 2018)
"Everything went well and staff was friendly."
Everything went well and staff was friendly.
(patient since 2019)
"Title: Why? Sorry, no title."
Convenient and comprehensive, including referral to needed ophthalmology. One point docked from my review because Solutionreach, Inc's fine print below was in such a small font that I had to greatly enlarge it to be able to read it.
(patient since 2021)
"Squeezed me in last minute and were super warm ..."
Squeezed me in last minute and were super warm and kind. Thank you so much for easing my worries. Will be back for all our eye needs!
(patient since 2022)
"My paper perscription was wrong! The people at..."
My paper perscription was wrong! The people at Lens Crafters picked up the error.
(patient since 2021)
"The service is great, the staffs were all frien..."
The service is great, the staffs were all friendly and Dr. Mary Beth explained clearly the condition of my eyes. The only think I can comment is when you pick up your glasses you have to have an appointment again that should not be. Other than that everything is good.
(patient since 2022)
"Friendly, caring, and very competent staff."
Friendly, caring, and very competent staff.
(patient since 2009)
"Outstanding Eye Care Office"
The office is very efficient, very friendly, and very clean. My interaction with the initial examination technician, the doctor, and the contacts specialist were all quite pleasant and I felt appreciated as a patient. I would recommend this office to anyone.
(patient since 2020)
"Excellent support and assistance. Nice folks an..."
Excellent support and assistance. Nice folks and very knowledgeable.
(patient since 2022)
"Staff is friendly and helpful. Office is clean..."
Staff is friendly and helpful. Office is clean and comfortable.
(patient since 2017)
"Everyone always friendly and professional."
Everyone always friendly and professional.
Salvatrice C.
2 years ago
(patient since 2020)
"Bailey Cove Eye Care is Great"
The people at Bailey Cove Eye Care are great, caring, and always helpful.
(patient since 2008)
"Wonderful Doctors and staff."
Wonderful Doctors and staff.
(patient since 2021)
"Coca-cola and coffee"
Friendly staff, great care, and affordable prices for services and products
(patient since 2020)
"The staff and Dr. Chenault are so courteous and..."
The staff and Dr. Chenault are so courteous and caringl.
(patient since 2022)
"Friendly eye care "
Courteous, friendly and knowledgeable service.
(patient since 2010)
"After searching for a while for an eye doctor, ..."
After searching for a while for an eye doctor, I think I’ve finally found one that feels like a perfect fit. Everyone was extremely friendly from the moment I walked in with the front desk ladies all the way to my eye exam with Dr. Chenault. Can’t recommend this clinic enough.
(patient since 2022)
"Best eye doctor and staff!"
Everyone is so kind and willing to answer questions! I have never waited a long time to see the doctor. I find myself looking forward my next visit because they are so quick and painless!
(patient since 2017)
"Nice staff and the doctors are great! "
Nice staff and the doctors are great!
(patient since 2017)
"I enjoy every visit!"
I enjoy every visit! Dr. Chenault is always pleasant and thorough. Also, Mrs. Kathy is my go-to to help me pick my frames. She always goes above and beyond to help me find the perfect pair that fits me! Just overall great experience this visit!
(patient since 2015)
". best exam I ever had....."
. best exam I ever had.....
(patient since 2022)
"They managed to get me an appointment on short ..."
They managed to get me an appointment on short notie
(patient since 2018)
"5-Star Rating for Bailey Cove Eye Care"
I give Bailey Cove Eye Care a 5-star rating. The staff is always friendly, courtesy, and professional. Dr. Ferrell is great! He takes his time with me every visit and is very pleasant. I highly recommend him as an eye doctor. You will not be disappointed.
(patient since 2010)
"We love Bailey Cove Eye Care! "
We love Bailey Cove Eye Care! The staff is do friendly and the doctors are amazing!! We take out whole family!
(patient since 2016)
"Staff and Dr's are wonderful "
Staff and Dr's are wonderful
(patient since 2017)
"Professional, friendly atmosphere and excellent..."
Professional, friendly atmosphere and excellent service.
(patient since 2010)
"Thanks for making my day so much better! Who k..."
Thanks for making my day so much better! Who knew an eyelash could cause so much grief? Y’all are amazing!
(patient since 2015)
"If you have troubled sight/ Bailey Cove can put..."
If you have troubled sight/ Bailey Cove can put it right/ no matter glasses or contacts/ eye strain can become relaxed/ you’ll look at charts and while you wait/ your pupils start to dilate/ so many varied charts you’ll see/ is it A or is it B?
(patient since 2008)
"Excellent care and great personn"
Excellent care and great personnel
(patient since 2018)
"Everyone was so nice and helpful."
Everyone was so nice and helpful.
(patient since 2022)
"Excellent care. Would strongly recommend. In an..."
Excellent care. Would strongly recommend. In and out.
(patient since 2011)
"Staff is very friendly, professional, and helpf..."
Staff is very friendly, professional, and helpful. Dr. Farrell takes the time to explain his diagnosis and always addresses my questions. I feel listened to.
(patient since 2012)
""
The Doctor, Technicians and office personal were all very capable in providing services for my eye exam. The Technicians who reviewed my broken frames and provided directions as to the what I should do was very detail and helpful. Thank you for working me in since I came to make an appointment.
(patient since 2021)
""
Everyone was very pleasant and helpful, I was very comfortable during my appointment.
(patient since 2014)
"Professional. Tech current. Courteous."
Professional. Tech current. Courteous.
(patient since 2007)
"Everyone is very friendly and care about your e..."
Everyone is very friendly and care about your eye health.
(patient since 2017)
"Everyone I spoke with or came into contact with..."
Everyone I spoke with or came into contact with was very friendly and professional. I do appreciate how the doctor and nurse take time to explain things to me with what they are doing and what they find regarding prescriptions. They really do care about their patients.
(patient since 2008)
"We have utilized Bailey Cove Eye Care for over ..."
We have utilized Bailey Cove Eye Care for over twenty years and have always had excellent experience with them. The doctors are very experienced and provide patient and knowledgeable care. The staff are also well-trained and very helpful. I highly recommend this practice to anyone seeking first-rate ...
read more (patient since 2007)
"Scheduling my appointment immediately after I c..."
Scheduling my appointment immediately after I called as it was somewhat urgent. After my appointment, scheduling another appointment with the Retina Specialist as needed.
(patient since 2015)
""
Kathy Click is an expert at adjusting glasses. She is efficient and very friendly.
(patient since 2007)
"I recommend Bailey Cove Eye Care"
I have been a patient at Bailey Cove Eye Care for several yrs the staff is wonderful I highly recommend them
(patient since 2014)
"Punctuality and Customer Service!"
Punctuality and Customer Service!
(patient since 2015)
"Always a good experience at your office! Everyo..."
Always a good experience at your office! Everyone is so friendly and helpful.
(patient since 2012)
"great great great great great great"
great great great great great great
(patient since 2020)
"The staff is always lovely"
The staff is always lovely and the service is great and professional. I know they are busy but do their best to be kind and patient with their patients.
(patient since 2019)
"Alway friendly and helpful. "
Alway friendly and helpful.
(patient since 2017)
"Everyone is friendly and make you feel your bei..."
Everyone is friendly and make you feel your being there is important to them. There is never a rush to get you in and out .
(patient since 2018)
"All services were done professionally."
All services were done professionally.
(patient since 2008)
"FRIENDLY STAFF,PROFESSIONAL DOCTOR WHO EXPLAINS..."
FRIENDLY STAFF,PROFESSIONAL DOCTOR WHO EXPLAINS THINGS IN A EASY TO UNDERSTAND WAY.
(patient since 2022)
"Dr. Chenault and staff are very friendly and kn..."
Dr. Chenault and staff are very friendly and knowledgeable.
(patient since 2016)
"Great service professional and care for their p..."
Great service professional and care for their patient
(patient since 2015)
""
Great staff! Very personable.
(patient since 2022)
"Great Staff, professional, wonderful treatment...."
Great Staff, professional, wonderful treatment. Top quality eye care, great frames. Highly recommended
(patient since 2015)
""
I was very pleased since I was a new patient that I was given an appointment so quickly. Also, since I have a dental background, I was impressed with the professionalism of your staff.
(patient since 2022)
"Staff friendly and helpful but the wait from yo..."
Staff friendly and helpful but the wait from your appointment time is extremely long. Plus the drops in your eyes that burn is very stressful I could feel my blood pressure going up.
Salvatrice C.
2 years ago
(patient since 2020)
"Long wait but very friendly staff "
Long wait but very friendly staff
(patient since 2013)
""
Dr Chennault is excellent
(patient since 2016)
"Great experience! "
I hadn't been to an eye doctor in over 4 years. Bailey Cove eye care made it a great experience for me!
(patient since 2022)
"Dr Ferrel is great and his office staff too. I..."
Dr Ferrel is great and his office staff too. I was having a problem with my eye and they fit me quick for an appointment.
(patient since 2010)
"This place is awesome!!"
I swear Baily Cove Eye Care is like the Publix of Eye Care places. I've never been anywhere with a staff that's so friendly and welcoming as well as super efficient. I've always had minimal wait times and the entire ambience is comfortable and relaxing. It's clear that they truly care about their pa ...
read more (patient since 2021)
"Great friendly and professional service!"
Great friendly and professional service!
(patient since 2011)
"Dr Ferrell and Dr Chenault are both outstanding..."
Dr Ferrell and Dr Chenault are both outstanding.
(patient since 2018)
"Always a wonderful experience with Dr Ferrell a..."
Always a wonderful experience with Dr Ferrell and his excellent office staff …
(patient since 2007)
"The folks here were gracious and kind and the d..."
The folks here were gracious and kind and the doctor was informative and quick to diagnose and solve my problem.
(patient since 2017)
"Love this place everyone so nice and hel"
Love this place everyone so nice and helpful
(patient since 2012)
"Kathy is amazing. "
Kathy in the optical department is amazing. She definitely knows what she’s doing.
(patient since 2017)
"Professional. Prompt. Knowledgeable. Thoroug..."
Professional. Prompt. Knowledgeable. Thoroughly involved in all your possible eye or even health related issues! Outstanding! Can not recommend enough. Just hope he does not get so popular that it is even harder to get an appointment!
(patient since 2017)
"Best optometrist in North Alabama. "
Staff is very professional. Clean and well maintained facility. Doctors are #1!
(patient since 2017)
"Bailey Cove Eye Care Staff"
The opticians at Bailey Cove Eye Care are superb. Always very gracious and accommodating. On numerous occasions, I have needed to have my glasses either repaired, serviced under warranty, or just tweaked a bit to fit after months of use. They’re always very professional and their services, especiall ...
read more (patient since 2016)
"The staff are very professional and efficient. ..."
The staff are very professional and efficient. Dr. Ferrell is extremely thorough when explaining results of tests and takes all the time required for you to be comfortable with the status of your eyes.
(patient since 2016)
"Professional, friendly and all around awesome s..."
Professional, friendly and all around awesome staff.
(patient since 2013)
"Greeted with respect and professionalism. My en..."
Greeted with respect and professionalism. My entire experience was positive and pleasant. Thank you Bailey Cove Eye Care!
(patient since 2022)
"It was great I felt very welcomed and cared for..."
It was great I felt very welcomed and cared for.
(patient since 2022)
"Can’t recommend enough "
Every staff member is always friendly and professional and I have complete confidence in their medical expertise.
(patient since 2008)
"Always helpful with very good service. This in..."
Always helpful with very good service. This includes using your insurance to your benefit.
(patient since 2008)
"Dr. Farrell is the best, caring and concerned a..."
Dr. Farrell is the best, caring and concerned about his patients eyecare.
(patient since 2011)
"Office is very clean staff is extremely friendl..."
Office is very clean staff is extremely friendly and capable of doing a great job. Dr. is very knowledgeable And friendly as well.
(patient since 2019)
"Annual eye exam. Staff extremely nice and time ..."
Annual eye exam. Staff extremely nice and time spent on appointment was not too long.
(patient since 2014)
"Exceptional service & knowledge"
At Bailey Cove Eye care you get great service from caring professionals. The practice continues to grow and learn as technology changes. The staff takes the time to answer any questions you may have.
(patient since 2014)
"Everyone was very helpful and friendly!"
Everyone was very helpful and friendly!
(patient since 2011)
"Great staff, knowledgeable and professional!"
Great staff, knowledgeable and professional!
(patient since 2021)
"Excellent service. Doctor was very professional..."
Excellent service. Doctor was very professional and informative. Did not try and sell things I did not need. Very pleased with entire visit.
(patient since 2022)
"Office staff was extremely friendly. It seemed ..."
Office staff was extremely friendly. It seemed as though the individuals conducting the eye examination we’re in a rush to complete it. There was no conversation or genuine introduction by the doctor. The gentleman that assisted me trying on glasses was personable and helpful.
(patient since 2019)
"I have been a patient at Bailey Cove Eye Care f..."
I have been a patient at Bailey Cove Eye Care for 9 years. Dr. Ferrell and his office staff do an outstanding job.
(patient since 2015)
"Picked up new eye glasses"
Very happy with my new prescription eyeglasses I just picked up today! Everything went so smooth, picking out the new frames at a previous appointment, and it was a much shorter wait this time to get them back. The assistant ensured I could clearly see, but also made me feel like they cared about my ...
read more (patient since 2013)
"Always great service and results. The Z pack di..."
Always great service and results. The Z pack did the job.
(patient since 2008)
"Excellent job by everyone!"
Excellent job by everyone!
(patient since 2020)
"I appreciated the thoroughness & care "
I appreciated the thoroughness & care in the eye glass center getting the fit just right & working to understand, explain & get the most out of my insurance.
(patient since 2016)
"courteous, friendly, helpful"
courteous, friendly, helpful
(patient since 2020)
"My daughter appointment went great "
My daughter appointment went great A++ thank you
(patient since 2016)
"Wonderful Service and great people who work the..."
Wonderful Service and great people who work there.
(patient since 2020)
"This eye care center is one of the best busines..."
This eye care center is one of the best businesses I’ve been to in Huntsville. The staff was VERY friendly and professional. The doctor did a great job on diagnosis and getting me ready for new glasses. The staff member who fitted me for glasses really knew her stuff. I plan to continue to go to thi ...
read more (patient since 2022)
"Friendly, knowledgeable, efficient"
The staff is friendly, outgoing and they know how to get you in and out in a timely fashion. Wait times are generally short and the waiting area is small, but comfortable. Being close to home is another benefit, as it seems like a short trip to the doctor is not as stressful as going downtown. I app ...
read more (patient since 2021)
"Great eye care and staff! "
Great eye care and staff!
(patient since 2016)
"Very knowledgeable and courteous staff. Great e..."
Very knowledgeable and courteous staff. Great experience every time we go.
(patient since 2021)
"The doctor and staff were amazing. They did wel..."
The doctor and staff were amazing. They did well with my daughter
(patient since 2022)
"The office staff was welcoming and friendly. Th..."
The office staff was welcoming and friendly. The exterior and interior was clean. The wait time was short and the Doctor was awesome. I would highly recommend to all.
(patient since 2021)
"Always a pleasure to visit. The professional st..."
Always a pleasure to visit. The professional staff makes me feel valued and well cared for.
(patient since 2008)
"Bailey Cove Eye Care is a great place to go!"
Whenever I go to Bailey Cove Eye Care I know I will get excellent professional care. Everyone is helpful, courteous, & pleasant.
(patient since 2008)
"Recent Visit July 2022"
Great environment, great people, great service
(patient since 2022)
"A+++ Excellent "
A+++ Excellent experience every time. Highly recommend.
(patient since 2015)
"Always have a positive experience here. The rec..."
Always have a positive experience here. The reception area is clean and welcoming with great snacks. All the staff is helpful and knowledgeable and Dr. Mary Beth Chenault is wonderful. She takes time to listen to you and I never feel rushed.
(patient since 2015)
"Polite, efficient, and excellent service. Both ..."
Polite, efficient, and excellent service. Both my wife and I were impressed by Dr. Chenault and staff.
(patient since 2020)
"Friendly competent "
Friendly competent staff
(patient since 2010)
"Excellent care, service and exceptional staff a..."
Excellent care, service and exceptional staff and doctors
(patient since 2022)
"Ev"
Everyone is so nice and helpful
(patient since 2020)
"Great employees!!"
Always a pleasure going to Bailey Cove eyecare. You are always greeted when you walked in the door and the girls behind the desk are most helpful. Kathi in eyewear always has a smile on her face and is ever so patient with her customers. This week during the sunglasses sale, she and the others in he ...
read more (patient since 2015)
"Joanne C."
Everyone from front desk to techs and the doctor were awesome! Very friendly, knowledgeable, and helpful!
(patient since 2022)
"Our family enjoys Dr. Ferrell’s genuine care an..."
Our family enjoys Dr. Ferrell’s genuine care and thoughtfulness, along with his expertise in eye care! Our entire family sees him for our eye health and we are so thankful for him and his team. We recommend this practice to everyone looking for an eye doctor!
(patient since 2014)
"Great glasses assistance from Marjan. "
Great glasses assistance from Marjan. Very helpful with glasses, and great listening skills to get glasses to fit my needs were very good and knowledgeable in her department.
(patient since 2021)
"Absolutely love the quick response by the staff..."
Absolutely love the quick response by the staff and the professional service.
(patient since 2016)
"The front desk person was very friendly and hel..."
The front desk person was very friendly and helpful. The Dr. was easy to talk to and answered all my questions.
(patient since 2022)
"Trust your doctor. "
The staff is amazing and Dr. Ferrell been taking care of and my entire family for a very long time.
(patient since 2007)
"Very professional, takes time to listen to my c..."
Very professional, takes time to listen to my concerns
(patient since 2011)
"You guys are awesome!!! All of you , what a won..."
You guys are awesome!!! All of you , what a wonderful experience I have every time I come!! I love all the ladies behind the desk, the ones fitting you for glasses, the docs . Keep up the good work!!!
(patient since 2021)
"Fortunate to have been referred to the Bailey C..."
Fortunate to have been referred to the Bailey Cove Eye Care last year and so pleased with the care I receive. Whole heartedly endorse Dr. James Ferrell and his staff.
(patient since 2021)
"everyone kind explains the procedure and answer..."
everyone kind explains the procedure and answers questions
(patient since 2019)
"Gene‘s Review "
I found your online presence to be very User friendly.
(patient since 2013)
"Great visit with Dr Farrell. Very timely advice..."
Great visit with Dr Farrell. Very timely advice.
(patient since 2008)
"Very friendly! Great experience! "
Very friendly! Great experience!
(patient since 2022)
"I"
I am unable to define any areas for improvement - everything was great.
(patient since 2022)
"Bailey Cove Eye Care is beyond exceptional."
I have been going to Bailey Cove Eye Care for years and I love dealing with the entire staff. Everyone is always so kind, professional and caring!!!! I would recommend Bailey Cove Eye to EVERYONE!!!!!
(patient since 2008)
"Dr Ferrell and his staff are the BEST they go o..."
Dr Ferrell and his staff are the BEST they go out of their way to make you feel like family. Knows what you need with great prices.
(patient since 2011)
"Excellent local eye care "
I love the location and the team at Bailey Cove Eye Care. A few years ago, I had a distressing situation with one of my eyes and didn't want to drive across town to my usual eye doctor. They got me in the same day, addressed my concerns, and have had my business ever since. The physicians and entire ...
read more (patient since 2018)
"Excellent eye care"
Always a great place for annual check up but most recently they got me in immediately for a walk in for my allergies. Great and friendly staff!
(patient since 2020)
"Great service"
I went in to have my glasses adjusted and I was treated with so much kindness and consideration it made me happy to be there!
(patient since 2020)
"Caring practice"
All the associates and doctors are friendly, courteous and caring.
(patient since 2010)
"Wonderful with children "
The staff was incredibly patient and kind with my fussy two year old. I’m extremely grateful for their graciousness. I would absolutely refer to a friend!
(patient since 2022)
"A very caring and competent doctor. Goes the ex..."
A very caring and competent doctor. Goes the extra step to ensure your eyes are getting the proper care.
(patient since 2007)
"Love the staff at Bailey Cove Eyecare"
Love the staff and Dr Chenault . Everyone is very nice and helpful. Don’t tend to overbook. Get in quickly. The office is clean and items sanitized. Dr Chenault is terrific!
(patient since 2019)
"The staff was outstanding, very professional a..."
The staff was outstanding, very professional and personable. Thank you
(patient since 2022)
"Friendly and efficient"
Everyone at Bailey Cove Eye Care is friendly and efficient in their jobs.
(patient since 2017)
"Best Eyecare is HSV"
From the moment you walk through the door you’re greeted with a warm smile. I was an hour early for my Appt and they were able to work me in. They are kind and attentive.
(patient since 2021)
"Very efficient and professional and friendly to..."
Very efficient and professional and friendly too.
(patient since 2020)
""
Excellent service. Love Dr. Ferrelll.
(patient since 2011)
"The entire staff at Bailey Cove Eye Care are ve..."
The entire staff at Bailey Cove Eye Care are very friendly and professional. They keep you informed on your progress and answer any and all questions concerning eyes and glasses. I am confident you will feel at home with the folks at Bailey Cove Eye Care.
(patient since 2018)
"Excellent care and Professional Staff"
Excellent care and Professional Staff
(patient since 2020)
"Dr Ferrell genuinely care about his patients. S..."
Dr Ferrell genuinely care about his patients. Staff is patient and welcoming. Dr Ferrell explains regular stuff and issues in such a way it is easy to understand and is encouraging. Office is always clean and nicely decorated.
(patient since 2010)
"Always pleasant and eff"
Always pleasant and efficient
(patient since 2016)
"The doctors and staff are both friendly and pro..."
The doctors and staff are both friendly and professional.
(patient since 2008)
"Very kind and caring people."
Very kind and caring people.
(patient since 2008)
"Everyone was very helpful "
Everyone was very helpful
(patient since 2021)
"Dr Ferrell and his staff are very knowledge and..."
Dr Ferrell and his staff are very knowledge and wonderful, caring people! I would highly recommend them!
(patient since 2013)
""
I am very appreciative for everyone there that answered my questions and took the time to treat my issue. Thank you all so much !
(patient since 2008)
"Have been a client at Bailey Cove Eye Care for ..."
Have been a client at Bailey Cove Eye Care for over 20 years. The location is convenient, the waits are short and the whole staff is very nice. I highly recommend them.
(patient since 2009)
"Great service. Thorough exam. Great selection o..."
Great service. Thorough exam. Great selection of glasses. Friendly and helpful staff. I have been a patient for 18 years.
(patient since 2007)
"Bailey Cove Eye Care is the best! We've been go..."
Bailey Cove Eye Care is the best! We've been going there with our family for 13+ years and every visit has been wonderful. Thank you to the entire staff!
(patient since 2009)
"Dr Ferrell and his staff are awesome!!!"
Dr Ferrell and his staff are awesome, professional and friendly! I trust them completely when it comes to my vision.
(patient since 2012)
"Dr Ferrell and his office staff are professiona..."
Dr Ferrell and his office staff are professional and caring
(patient since 2008)
"Bailey Cove Eye Care"
My wife and I have been using Bailey Cove Eye Care for many years. We have always been highly satisfied with their professionalism and the overall quality of service and support.
(patient since 2007)
"I absolutely love Bailey Cove eye care. The Doc..."
I absolutely love Bailey Cove eye care. The Doctors are amazing and so are the staff.
(patient since 2020)
"Visiting from Tennessee and, started having an ..."
Visiting from Tennessee and, started having an eye problem. Walked in to see if a doctor could check to see if something was in my eye. Luckily they had a cancellation and could see me. Very impressed wit doctor and staff.
(patient since 2022)
"Everyone there were such sweet an knowledgeable..."
Everyone there were such sweet an knowledgeable people! They took there time an took care of me.
(patient since 2022)
"The Bailey Cove Eye Care staff has been friendl..."
The Bailey Cove Eye Care staff has been friendly and helpful. Dr. Ferrell has been patient in answering my many questions. He even took time to explain how normal curve Gaussian probability theory is used to predict the very slight chance of an error in cataract surgery.
(patient since 2014)
"Dr. Ferrell and his staff have served my family..."
Dr. Ferrell and his staff have served my family for over 15 years. I trust him to help educate me on my conditions and treatments and highly recommend him to anyone who wants a local eye doctor who will take the time to ensure you are taken care of. His staff is friendly and extremely professional a ...
read more (patient since 2007)
"Recent Annual exam"
Dr. Chennault is terrific. She gets my diagnosis and prescription correct every time. The staff is friendly efficient and thorough. Strongly recommend!
(patient since 2019)
"Bailey Cove Eye Care is one of the best optical..."
Bailey Cove Eye Care is one of the best optical businesses in Huntsville. All of their staff are courteous and professional. Kathi was extremely helpful (along with the other lady who assist customers finding frames) and Michael as well.
(patient since 2022)
"Absolutely the BEST!"
Amanda has worked so tirelessly with my daughter to improve her speech and communication. She is a great out of the box thinker. My daughter is excited to go every time!
(patient since 2013)
"I wouldn’t trust my eyes with any other place! "
I struggled for at least four years with what I thought was an eye condition I’d have to live with the rest of my life having gone to two other eye doctors over the years seeking help. They were not able to help me, and one ophthalmologist even incorrectly diagnosed my condition as allergies. After ...
read more (patient since 2018)
"Awesome "
They are very polite and make sure you're well taken care of. I always feel welcomed.
(patient since 2011)
"Good experience. I did take a long time to ord..."
Good experience. I did take a long time to order my new glasses.
(patient since 2009)
"Very friendly, professional office. Have been p..."
Very friendly, professional office. Have been patient there 14 yrs.
(patient since 2008)
"Very courteous and professional. "
Very courteous and professional.
(patient since 2008)
"This office is professional"
This office is professional
(patient since 2022)
"Excellent service was provided with the office ..."
Excellent service was provided with the office staff and doctor
(patient since 2017)
"Dr. Chenault and the staff are amazing! "
Dr. Chenault and the staff are amazing!
(patient since 2021)
"I receive excellent care from Dr. Farrell. Very..."
I receive excellent care from Dr. Farrell. Very patient with me.
(patient since 2014)
"Always friendly, very informative and never w/o..."
Always friendly, very informative and never w/o smiles in the office.
(patient since 2018)
"The team that assisted me with the vision field..."
The team that assisted me with the vision field test were excellent! Raven made a very positive and professional impression.
(patient since 2008)
"Your staff are always pleasant and professional..."
Your staff are always pleasant and professional! Dr. Ferrell is an exceptional doctor and always takes the time to explain in a layman's terms your diagnosis. The entire group make you feel like part of a family!
(patient since 2020)
"Bailey Cove Eye Care"
Friendly staff and clean office
(patient since 2017)
"10/10!"
Such a great experience! Everyone is so friendly, welcoming, and professional!
(patient since 2021)
"Wait time was miserable"
Wait time was miserable. Appointment time given over the phone a month ago did not match your appointment time, so I had to wait. Excessively.
(patient since 2017)
"Excellent service. Dr Ferrell spends plenty of..."
Excellent service. Dr Ferrell spends plenty of time with each patient
(patient since 2008)
"Great team of caring professionals"
The whole staff at Bailey Cove Eye Care is excellent. They are very caring and professional. They take the time to make sure all your issues are dealt with. I feel safe trusting my eyes and eyesight to Bailey Cove Eye Care.
(patient since 2021)
"Great staff . Very clean office! Have recommend..."
Great staff . Very clean office! Have recommended this office to my closest friends and they like the Dr s also….
(patient since 2018)
"Quick service and friendly staff. "
Quick service and friendly staff.
(patient since 2017)
"Young lady was helpful and professional and ver..."
Young lady was helpful and professional and very patient.
(patient since 2021)
"Great Service"
Staff was knowledgeable and courteous. Explanations were given on all operations. Any questions were answered. Overall everything was quick and friendly.
(patient since 2010)
"Love Bailey Cove Eye Care! From the moment you..."
Love Bailey Cove Eye Care! From the moment you walk through the door, to the moment you leave you are treated professional but also friendly. My fav is Kathy for choosing and getting my glasses fitted.
(patient since 2009)
"Everyone was extremely kind to me!"
Everyone was extremely kind to me!
(patient since 2007)
"Very kind an they listen to yo …"
Very kind an they listen to yo …
(patient since 2022)
"I’ve been going to you guys for years your alwa..."
I’ve been going to you guys for years your always very polite and very profesional, 🙏🏼 godbless
(patient since 2012)
"I really enjoy visiting Dr. Ferrell he’s a grea..."
I really enjoy visiting Dr. Ferrell he’s a great doctor and the staff is also great. I would recommend him to anyone.
(patient since 2014)
"This should be your optometrist office!"
I have always had a fantastic experience at this office. I never feel dumb or silly for asking multiple questions. The staff is patient and kind. Dr. Ferrell is fun to talk to and explains the problems with my vision in a way that I understand completely. They also have a wide selection of glasses t ...
read more (patient since 2020)
"Doctors Farrel and Chenault are excellent. I ..."
Doctors Farrel and Chenault are excellent. I am beyond satisfied with their service.
(patient since 2018)
"I was getting the dry eye procedures and the Al..."
I was getting the dry eye procedures and the Alcon rep, the physician, and the assistant were all in the room. I want to thank them so much - I was a bit nervous and everyone treated me very kindly and this helped to calm me inside. It wasn’t painful at all, but their kind demeanor made the differen ...
read more (patient since 2018)
"Very friendly staff and doctors. Quick and accu..."
Very friendly staff and doctors. Quick and accurate service. I would recommend to anyone looking for eye care place.
(patient since 2018)
"still trying to get my wife to come here too"
still trying to get my wife to come here too
(patient since 2007)
"Dr Farrell and his staff are outstanding, my go..."
Dr Farrell and his staff are outstanding, my go to staff for my eye needs for over 20 years. Tremendously professional and I value his counsel and opinion!
(patient since 2008)
"Very friendly staff and excellent service "
Very friendly staff and excellent service
(patient since 2017)
"Staff is wonderful. Love Dr Farrell. "
Staff is wonderful. Love Dr Farrell.
(patient since 2007)
"Efficient, courteous team. Love the thorough an..."
Efficient, courteous team. Love the thorough and informative health information shared by Dr. Chenault.
(patient since 2016)
"Very helpful, comforting, and supportive"
Very helpful, comforting, and supportive with someone that has never had glasses before in 40 years.
(patient since 2022)
"The doctor and his staff are both professional ..."
The doctor and his staff are both professional and friendly. I have been trusting them with my vision issues for more than 20 years!
(patient since 2009)
""
Terrific service and care. Btw, I dislike surveys.
(patient since 2010)
"Awesome service from an awesome place!"
Top notch Dr's and staff. Thanks for taking care of our family's needs!
(patient since 2019)
"Bailey Cove Eyecare is an organization that is ..."
Bailey Cove Eyecare is an organization that is positive professional and caring
(patient since 2008)
"Timely appointment and eye care service great."
Timely appointment and eye care procedures were great.
(patient since 2019)
"Excellent Service"
I called as a new patient with an urgent concern. They found a time in their booked schedule to see me. Friendly, professional, and thorough.
(patient since 2022)
". Very friendly staff. Dr Ferrell is profession..."
. Very friendly staff. Dr Ferrell is professional and personable.
(patient since 2008)
"All the personnel and Doctors are very professi..."
All the personnel and Doctors are very professional and kind I’m very pleased with your service 👍🏻
(patient since 2019)
"I found everyone pleasant and friendly along wi..."
I found everyone pleasant and friendly along with a very thorough eye exam.
(patient since 2022)
" I have always received fast and efficient car..."
I have always received fast and efficient care at Bailey Cove Eye Care by very knowledgeable and kind people. Thank you for your excellent service.
(patient since 2019)
"Every one was very helpful"
Every one was very helpful
(patient since 2009)
"Great staff!! I felt very taken care of. I nev..."
Great staff!! I felt very taken care of. I never felt rushed. Everything was explained so well. I understood why I needed certain things for my glasses and how I would benefit from those things. Would highly recommend them!!
(patient since 2022)
"I was very happy from the services the eye clin..."
I was very happy from the services the eye clinic provided. Very courteous and professional. The doctor explained my concerns and recommendations. I highly recommend this clinic. Thank you.
(patient since 2022)
"Responsive"
Worked me in Quickly when need arose and provided quick diagnosis and feedback.
(patient since 2021)
"Caring doctors and staff. Highly recommend "
The doctors at Bailey Cove Eye Care are very knowledgeable and caring. The staff is friendly helpful.
(patient since 2007)
"Courteous and professional service in a timely ..."
Courteous and professional service in a timely manner.
(patient since 2017)
"Bailey Cove Eye Care"
Dr Farrell is very personable and still very professional. He willingly answers all questions. His assistants R Technicians and receptionist were all most professional and helpful
(patient since 2009)
"Highly recommend! "
Dr. Chenault is very nice and thorough! I will be back!
(patient since 2018)
"Worth the 30 minute drive"
I was surprised at just how much everyone seemed to enjoy their jobs - on the workday after Christmas! My husband and I also liked how unpretentious Dr. Chenault is. She dresses just like everyone else and introduces herself by first name. She's extremely knowledgeable, kind, and confident. Everyone ...
read more (patient since 2021)
"I have used Dr Ferrel and his office for severa..."
I have used Dr Ferrel and his office for several years and everyone is and has always been so wonderful. They take care of each patient as if they are the only one.
(patient since 2012)
"Great people & great service"
Great people & great service
(patient since 2016)
"Good Sereval,always friendly and kind."
Good Sereval,always friendly and kind.
(patient since 2015)
"The staff was very friendly and helpful. "
The staff was very friendly and helpful.
(patient since 2019)
"Excellent care; very professional, prompt & cou..."
Excellent care; very professional, prompt & courteous!
(patient since 2015)
""
A very friendly atmosphere and caring staff that takes care of you and know their skills.
(patient since 2018)
"Kathy and staff are the best!!!"
Kathy and staff are the best!!!
(patient since 2010)
"Amazing staff here. So kind, helpful, friendly ..."
Amazing staff here. So kind, helpful, friendly and professional. They really care about you.
(patient since 2019)
"Excellent service from checking in through dism..."
Excellent service from checking in through dismissal. Professional staff; none better
(patient since 2021)
"Great service. Nice people."
Great service. Nice people.
(patient since 2007)
"Always a great experience!"
Always a great experience!
(patient since 2008)
"Great service for scheduled exams and for quick..."
Great service for scheduled exams and for quickly treating a scratched cornia or splinter in the eye..
(patient since 2016)
"Always friendly and very pr"
Always friendly and very professional
(patient since 2007)
"Because they care more than other eye care cent..."
Because they care more than other eye care centers I have been to, they don't just work you through like cattle, they actually sit down with and discuss the issues you have with your eyes, even from the last exam to the current exam and explain anything that you can do to help yourself.
(patient since 2020)
"The staff are very nice and professional."
The staff are very nice and professional.
(patient since 2013)
"Also a delightful experience! All the staff are..."
Also a delightful experience! All the staff are friendly and professional.
(patient since 2011)
"I'm loving my new glasses! I was impressed by t..."
I'm loving my new glasses! I was impressed by the doctor and staff's use of state-of-art equipment, accuracy, courtesy, clear instructions to me. After a thorough exam of my eyes and general health, Dr Ferrell gave me my prescription, along with spot-on recommendations for my aging issues. My optici ...
read more (patient since 2021)
"Excellent care"
I am a new patient and thought my care was excellent
(patient since 2021)
"Great place"
Great place! Dr Ferrell is great and the staff is too !
(patient since 2015)
"They are friendly and kind. They take time to l..."
They are friendly and kind. They take time to listen to your needs. They are very professional. I enjoy going for the care of my eyes.
(patient since 2010)
"This is by far the best eye care center in Hunt..."
This is by far the best eye care center in Huntsville!!! Each and every staff member is friendly, efficient, and makes your eye care experience the best! Appointments are kept on time, you aren't stuck waiting 45 minutes for a scheduled appointment. They offer a huge selection of eyewear to choose f ...
read more (patient since 2010)
"Awesome as always"
All the staff took great care of me. Mary Beth saved my life a year ago and I’m forever in her debt. 100% will and do recommend people to see her all the time!
(patient since 2016)
"Always a great team of Employees! "
Always a great team of employees working at Bailey Cove Eye Care, to make me feel confident in my eye health. Shout out to Cathy in eyewear, so very efficient in taking care of my needs. She goes the extra mile!
(patient since 2015)
"Friendly, professional staff. Pleasant to visit..."
Friendly, professional staff. Pleasant to visit.
(patient since 2016)
"Everything about my son’s office visit was wond..."
Everything about my son’s office visit was wonderful with a very family friendly environment, and wonderful staff. Dr Ferrel was patient with my 6 year old boy, and explained his extensive vision issues very well, and answered all my questions.
(patient since 2021)
"First time client"
My general care medical care provider referred me to Bailey Cove Eye care. It took about a month to be seen but some of that was in setting up the referral. I was in no hurry and had no emergent need. Dr. Ferrell seemed quite knowledgeable, thorough and relatable. He was very good about discussing p ...
read more (patient since 2021)
"Quick service, friendly, professional, large se..."
Quick service, friendly, professional, large selection of frames and lenses. Highly recommended.
(patient since 2015)
"..."
very professional and willing to take the time to explain everything.
(patient since 2019)
"Professional, friendly staff, nice clean facili..."
Professional, friendly staff, nice clean facility, good selection of eyewear.
(patient since 2021)
"Great service, very nice staff."
I had my eyes examined and no need fire eye test. Thanks for saving me money.
(patient since 2011)
"Pleasant, capable and reasonable waiting times"
Pleasant, capable and reasonable waiting times
(patient since 2007)
"Dr. Chenault is very professional and answers a..."
Dr. Chenault is very professional and answers all questions clearly.
(patient since 2014)
"Everyone was so friendly and made you feel like..."
Everyone was so friendly and made you feel like you were one of them.
(patient since 2021)
""
very nice staff and very professional...
(patient since 2019)
"Love this place ! Dr. Ferrell and his staff is ..."
Love this place ! Dr. Ferrell and his staff is so kind and helpful! !
(patient since 2010)
""
I was very pleased with the timeliness of my visit and with all the office staff.
(patient since 2018)
"I am very pleased with the care I received! Al..."
I am very pleased with the care I received! All employees were very nice!
(patient since 2021)
"Best team ever!"
Great service as always. I was able to get an appointment quickly when I had a problem. Personable , knowledgeable and truly helpful. I love this team and wouldn't go anywhere else!
(patient since 2009)
"Great service and good staff to help you. "
Great service and good staff to help you.
(patient since 2018)
"Staff was very friendly and understanding with ..."
Staff was very friendly and understanding with my son, they explained all of our options and why he needed glasses! I am very satisfied with their service!
(patient since 2021)
"Very nice place, no long waits. Everyone was fr..."
Very nice place, no long waits. Everyone was friendly and patient. Also appreciated all you come in close contact with wear masks during this time period. The doctor was very good. Kathy, the lady that helped me with getting my prescription filled was very friendly and efficient
(patient since 2021)
"I like this office, Dr.Ferrel is a very good ey..."
I like this office, Dr.Ferrel is a very good eye Doctor, his staff is great, they take care of you when you walk into his office. You know everything will be done for good eye care. My friends use him my husband used him until he passed away. You will not be disappointed.. our eyes are important and ...
read more (patient since 2015)
"Could not have been better! "
Could not have been better! Got honest opinion regarding my eyes.
(patient since 2021)
"Professional & Friendly Eye Carfe"
I have been seeing Dr. Ferrell for years. He and is staff provide excellent care, are professional and courteous. I would highly recommend Bailey Cove Eye Care.
(patient since 2008)
"Great Place"
Bailey Cove Eyecare is a very nice facility. The staff is very pleasant and I love the doctor.
(patient since 2017)
"They really care about your eyes explain everyt..."
They really care about your eyes explain everything crystal clear best around wouldn’t go anywhere else
(patient since 2017)
"Excellent eye care experience."
Everyone is professional, polite, friendly, and efficient. Very nice experience each time I have visited.
(patient since 2021)
"Nice friendly service, enjoy the appointment ev..."
Nice friendly service, enjoy the appointment every time I come. Very Friendly staff.
(patient since 2020)
"Staff are friendly and helpful. I feel I get a ..."
Staff are friendly and helpful. I feel I get a complete eye health exam each time. And only a short wait time before my appointment.
(patient since 2010)
"Everyone at Bailey Cove Eyecare is polite, welc..."
Everyone at Bailey Cove Eyecare is polite, welcoming, and very competent with their tasks. We have been going there for about 30 years and have always been very pleased with the experience.
(patient since 2007)
"Everyone very is friendly and helpful."
Everyone very is friendly and helpful.
(patient since 2020)
"Dr. Farrell and his staff are very professional..."
Dr. Farrell and his staff are very professional and kind. I have only had excellent service and care as a patient. I put my trust in this practice and highly recommend it to everyone.
(patient since 2012)
"I won't go anywhere else!"
I started going to Bailey Cove Eye Care about three or four years ago. I have always had great experiences there. The staff is always welcoming and friendly. The office is very clean and decorated so nicely! The physician I see is wonderful and takes the time to explain things and answer all my ques ...
read more (patient since 2018)
"Always friendly and they make you feel welcome ..."
Always friendly and they make you feel welcome and never rushed. Ready to answer any questions or concerns you may have.
(patient since 2018)
"Professional, technically current and expert, f..."
Professional, technically current and expert, friendly and personally approachable
(patient since 2007)
"Pleasant & professional staff"
Pleasant & professional staff
(patient since 2021)
"Great doctors and staff"
Great doctors and staff. Went out of their way to see me quickly concerning eye infection.
(patient since 2020)
"Was impressed with efficiency and professionali..."
Was impressed with efficiency and professionalism.
(patient since 2021)
"Once you arrive, you don't have to wait around ..."
Once you arrive, you don't have to wait around to be seen. Bailey Cove Eye Care is very punctual. The staff, technicians, and Dr. Chenault as so pleasant, professional, and caring. I don't feel rushed during my visits. Dr. Chenault takes all the time needed to answer my many questions.
(patient since 2015)
"I have always received fast and competent treat..."
I have always received fast and competent treatment from Dr. Ferrell and his staff.
(patient since 2019)
"The staff is friendly, informative, and makes y..."
The staff is friendly, informative, and makes you feel like you are important and not just another patient.
(patient since 2013)
"Entire staff is amazing, helpful, patient, and ..."
Entire staff is amazing, helpful, patient, and informative. Thank you!
(patient since 2021)
"Very prompt and professional annual checkup and..."
Very prompt and professional annual checkup and Dr Chenault is very good and obviously well trained.
(patient since 2017)
"Very efficient, everyone was friendly and kind...."
Very efficient, everyone was friendly and kind. Examination very thorough. Thank you
(patient since 2021)
"Quick, efficient, knowledgeable. I’ve been goin..."
Quick, efficient, knowledgeable. I’ve been going there for years and have never had a bad experience.
(patient since 2007)
"Very friendly staff. Top of the line equipment...."
Very friendly staff. Top of the line equipment. Doctors take their time and don’t make you feel you are being rushed. Would highly recommend.
(patient since 2010)
"Staff and doctors are very nice, polite "
Staff and doctors are very nice, polite
(patient since 2008)
"Interested, attentive, & helpful"
Interested, attentive, & helpful
(patient since 2020)
"Prompt care, maintain social distance Friendly..."
Prompt care, maintain social distance Friendly staff
(patient since 2014)
"Years of WONDERFUL service "
Have been going for years and love both doctors and the high class service I get every time I go!!
(patient since 2008)
"The entire staff is very professional and carin..."
The entire staff is very professional and caring.
(patient since 2011)
"Great folks at Bailey Cove Eye Center. All the ..."
Great folks at Bailey Cove Eye Center. All the staff are very professional and Kathy will make your fit perfect. She’s the best.
(patient since 2021)
"Everyone is always friendly, helpful and profes..."
Everyone is always friendly, helpful and professional.
Salvatrice C.
3 years ago
(patient since 2020)
"Very professional and extremely friendly. "
Very professional and extremely friendly.
(patient since 2007)
""
Great place everyone very nice
(patient since 2012)
"No Place Better"
An excellent place to have your eye care took care of.
(patient since 2021)
"Nice, clean, friendly and professional group."
Nice, clean, friendly and professional group.
(patient since 2013)
"Excellent! Would highly recommend"
Excellent! Would highly recommend
(patient since 2021)
""
Several times I have gotten an eye infection and was seen immediately. Very professional.
(patient since 2020)
"Absolutely the best eye clinic!"
Absolutely the best eye clinic I have ever patronized. Dr. Farrell is outstanding and his staff is the friendliest and most helpful that I have ever encountered.
(patient since 2020)
"Best place for eye care!"
Always prompt and courteous! Dr. Chenault is wonderful and patient. I couldn’t imagine seeing anyone else!
(patient since 2019)
"I highly recommend Bailey Cove Eye Center. The..."
I highly recommend Bailey Cove Eye Center. The staff was so good with my son's first eye appointment. He wasn't the most cooperative patient!
(patient since 2021)
"The staff was amazing especially Kathi Click! A..."
The staff was amazing especially Kathi Click! And Dr. Ferrell was so helpful! We love this place
(patient since 2021)
"Always A Great Visit"
I have been seeing Dr Ferrell for at least 14 years...always a very pleasant experience. He and his entire staff are the BEST! Highly recommend.
(patient since 2007)
"Cordial and helpful staff. A pleasant place to ..."
Cordial and helpful staff. A pleasant place to visit.
(patient since 2016)
"Dr. Farrell and his staff are very pleasant and..."
Dr. Farrell and his staff are very pleasant and professional. I highly trust them with my eye care needs.
(patient since 2012)
"My first visit was amazing!! The atmosphere is ..."
My first visit was amazing!! The atmosphere is calm and the center is clean. The staff is professional and helpful. Dr. Ferrell takes his time to listen my issues and explained in detail of my eye condition and recommended me some options. You can tell he cares and it trickles down to the staff as w ...
read more (patient since 2021)
"Always on time appointments. Very well run off..."
Always on time appointments. Very well run office with competent and friendly staff. Dr. Ferrell communicates very well, which is why I have been a patient for 7+ years.
(patient since 2015)
"Efficient, warm and cordial. Best clinic!!"
Efficient, warm and cordial. Best clinic!!
(patient since 2008)
"Always friendly. Office is extremely clean, sta..."
Always friendly. Office is extremely clean, staff is efficient and always eager to help. Make me feel relaxed.
(patient since 2015)
"Everyone is so nice "
Everyone is so nice and helpful
(patient since 2020)
"This staff is very friendly and helpful. Clean ..."
This staff is very friendly and helpful. Clean office.
(patient since 2021)
"Excellent care and support"
Excellent care and support
(patient since 2007)
"I love Bailey Cove Eye Care. They are always so..."
I love Bailey Cove Eye Care. They are always so good at getting my prescription just right so I can see clearly. Very friendly and yet still professional. Great selection of good quality frames with knowledgeable staff. Can't go wrong!
(patient since 2009)
"Best eye care professionals in North Alabama"
Professional staff, paid attention to my needs and excellent overall experience.
(patient since 2017)
"Thank your staand Dr. Ferrell very much for hel..."
Thank your staff and Dr. Ferrell very much for helping me
(patient since 2015)
"The entire staff that I dealt with was very nic..."
The entire staff that I dealt with was very nice & courteousness
(patient since 2021)
"Very professional and courteous."
Very professional and courteous.
(patient since 2021)
"I love Dr Ferrel and all of the staff at Bailey..."
I love Dr Ferrel and all of the staff at Bailey Cove Eye Care, I have been going to them for years and they have always been very courteous and treated me like family. They have a great selection of glasses and are willing to go the extra mile for you!
(patient since 2012)
"Wonderful doctors and staff"
As always, everyone was so friendly, and I was able to get in and out so quickly!
(patient since 2020)
"Love the staff and their professional etiquette..."
Love the staff and their professional etiquette. Dr. Ferrell takes the time to answer questions and provide advice for your eye care. He is great with explaining the health condition of your eyes. I would highly recommend his practice for anyone’s eye care.
(patient since 2016)
"Comprehensive exam and courteous service. "
Comprehensive exam and courteous service.
(patient since 2020)
"Thank you so much for seeing me so quickly with..."
Thank you so much for seeing me so quickly without an appointment. I really was miserable.
(patient since 2020)
"Super friendly staff and very helpful! "
Super friendly staff and very helpful!
(patient since 2017)
"I was amazed how everyone was so courteous. I f..."
I was amazed how everyone was so courteous. I felt special. Dr. Ferrrell was very informative and very personal. When I left I was at ease with all the knowledge I gained from my disorder. I would highly recommend Bailey Cove Eye Care
(patient since 2021)
" Very Productive "
Office visit was very productive.
(patient since 2007)
"Everyone is always nice and friendly whenever I..."
Everyone is always nice and friendly whenever I walk into the office.
(patient since 2017)
"I’ve been using Bailey Cove Eye Care for a numb..."
I’ve been using Bailey Cove Eye Care for a number of years. Everyone there is so friendly yet professional. Dr. Ferrell is great and easy to talk to. You will never feel rushed.
(patient since 2013)
"Dr. Ferrell provides very thorough and professi..."
Dr. Ferrell provides very thorough and professional service. I recommend Bailey Cove Eye Care for your vision care.
(patient since 2017)
"Great customer service.."
Great customer service.. bravo to all employees.
(patient since 2021)
"Post op appointment after cataract surgery "
Dr. Ferrell is very knowledgeable about eye health and cares for his patients very much. The staff is excellent! I have already given his name to several friends. Thanks so much for the wonderful care. PaulaP
(patient since 2021)
"Wonderful service and experience as always. "
Wonderful service and experience as always.
(patient since 2018)
"Staff was very friendly and efficient, doctor w..."
Staff was very friendly and efficient, doctor was kind and thorough. Seems to be a very honest Christian practice. Highly recommend!
(patient since 2021)
"I trust Dr. Farrell to treat my condition."
I trust Dr. Farrell to treat my condition.
(patient since 2008)
"Friendly staff , great Doctors "
Friendly staff , great Doctors
(patient since 2021)
"Everyone was very nice and informative as I’m o..."
Everyone was very nice and informative as I’m originally from Tennessee I was nervous as I have glaucoma but they were very nice and explained everything I will continue going there
(patient since 2021)
"Everyone is helpful and friendly and I trust Dr..."
Everyone is helpful and friendly and I trust Dr Ferrell’s judgement and advice
(patient since 2016)
"Very professional, courteous, explaining clearl..."
Very professional, courteous, explaining clearly what the problem was. Sympathetic with your problem.
(patient since 2021)
""
Fast, through and friendly. Explained what the were doing.
(patient since 2019)
"Great doctor and staff. Very professional and c..."
Great doctor and staff. Very professional and caring.
(patient since 2007)
"Dr Ferrell and his staff are top notch. Always ..."
Dr Ferrell and his staff are top notch. Always welcoming and professional. Dr Ferrell takes the time to know you and treats you like a real human being instead of a number.
(patient since 2008)
"You are always helpful and nice. "
You are always helpful and nice.
(patient since 2008)
"Great place, friendly staff and knowledgeable d..."
Great place, friendly staff and knowledgeable doctor.
(patient since 2021)
"Dr Farrell’s Care and Professionalism"
Dr Farrell and his team have provided me with outstanding professional eye care for over 20 years. I value his professionalism and caring concern for my and my families “eye care”! Harry Spear
(patient since 2008)
"First time visit, great experience, Will recomm..."
First time visit, great experience, Will recommend to family members.
(patient since 2021)
"Highly Recommend "
Dr. Ferrell and all the staff are very kind efficient and professional in their dealings with patients. They are very sensitive to everyone’s needs and preferences. I would highly recommend them to anyone looking for excellent eye care.
(patient since 2007)
"Great Overall Experience. "
Great Overall Experience.
(patient since 2021)
"Quality service with positive atmosphere"
Quality service with positive atmosphere
(patient since 2021)
"Bailey Cove Eye Care is Excellent"
Dr. Ferrell and his staff are all knowledgeable, kind, and highly skilled at what they do! They've done a great job addressing all the individual eye issues in our family, and I definitely recommend them.
(patient since 2013)
"Great people!, Great Service!"
Great people!, Great Service!
(patient since 2012)
"Demonstrates strong interpersonal skills!"
Demonstrates strong interpersonal skills!
(patient since 2016)
"NEW PATIENT REVIEW"
Wonderful staff and office! Dr. Ferrell is very knowledgeable and was very thorough with my exam. I have already recommended him and his office to several friends.
(patient since 2021)
"Bailey Cove Eye Care should be highly rated as ..."
Bailey Cove Eye Care should be highly rated as a business. The establishment is well kept inside and out for appearance. The employees and eye doctor operate with exceptional professional yet personable standards. I had to take my daughter for an eye exam, and they turned a routine exam for her into ...
read more (patient since 2021)
"Great customer care. Kathy is the best, consci..."
Great customer care. Kathy is the best, conscientious, professional and so helpful with great suggestions.
(patient since 2016)
"Great Eye Care..."
Great service and fast appointment. The staff are very nice and professional
(patient since 2008)
"Professional staff with a heart for the custome..."
Professional staff with a heart for the customer
(patient since 2017)
""
Excellent care by Dr. Ferrell and the optical has gone out of their way to help me with my new glasses. Highly recommend Bailey Cove Eye care!
(patient since 2012)
"Staff was very friendly and helpful. "
Staff was very friendly and helpful.
(patient since 2021)
"Beautiful office. Everyone was friendly and Cov..."
Beautiful office. Everyone was friendly and Covid-19 safety procedures are followed.
(patient since 2021)
"Been a patient for many years. Clean facility, ..."
Been a patient for many years. Clean facility, thorough exam and care, and great selection of glasses with service, keeps me coming back.
(patient since 2007)
"Friendly staff, clean facility, and quick. "
Everyone was so nice and easy to work with. Covid protocols were followed wonderfully. It’s was easy and enjoyable. Very clean facility, high tech gear. I have zero complaints and would recommend to anyone.
(patient since 2020)
"Great staff- very professional.."
Great staff- very professional..
(patient since 2018)
"Highly Satisfied with Bailey Cove Eye Care"
I've been going to Bailey Cove Eye Care for many years and have always found them to be highly professional and very thorough in their exams and follow ups. Dr. Ferrell and Dr. Chenault are both very attentive and go over all their findings in detail explaining things very well in laymen terms. They ...
read more (patient since 2007)
"I am always seen within 10 minutes of arrival. ..."
I am always seen within 10 minutes of arrival. The team and Dr. Ferrell are professional and friendly.
(patient since 2010)
"Dr. Ferrell and his staff members are wonderful..."
Dr. Ferrell and his staff members are wonderful people who take time with each patient to do a thorough eye exam, answer questions, address eye care concerns, and fit for glasses or contacts, if needed. They give me and my family members the best care, and I highly recommend them!
(patient since 2008)
"Wonderful!"
They were great. They got me in urgently when I was having eye problems.
(patient since 2021)
"I was there for way over 2 hours which I do not..."
I was there for way over 2 hours which I do not believe is the norm.
(patient since 2020)
"I have already recommended a friend.You deserv..."
I have already recommended a friend. You deserve 999 thousand smiley faces and one to grow on.
(patient since 2020)
"My visit to Bailey Cove Eye Care Center was sup..."
My visit to Bailey Cove Eye Care Center was superb! Clean, well organized and very professional. I was pleasantly greeted by the front desk staff. My temperature was taken before being allowed in the waiting area. Everyone that I saw on that day exhibited exceptional professionalism. Special thanks ...
read more (patient since 2020)
"Great professional service"
Great professional service
(patient since 2008)
"Dr has an engineering degree."
Dr has an engineering degree.
(patient since 2020)
"The specialist was very helpful in getting the ..."
The specialist was very helpful in getting the glasses fitted.
(patient since 2010)