Bailey Cove Eye Care

Dr James Ferrell & Dr. Mary Beth Chenault

Star Star Star Star Star 1399 Reviews

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Reviews

StarStarStarStarStar Dr. Ferrell is very efficient and nice. Also, ... —    (Patient since 2007)

Dr. Ferrell is very efficient and nice. Also, the staff is very nice.


StarStarStarStarStar Annual Eye Exam —    (Patient since 2013)

I thought the doctor was very thorough in evaluating each of tests performed. Some results required additional testing to resolve some of the doctor’s concerns. I felt extremely satisfied with the results and the overall annual exam.


StarStarStarStarStar Dr Chenault and her staff were excellent and th... —    (Patient since 2020)

Dr Chenault and her staff were excellent and through. Also very friendly.


StarStarStarStarStar Dr. and staff are great, friendly, efficient. ... —    (Patient since 2011)

Dr. and staff are great, friendly, efficient. Neat clean atmosphere, I love the new couch, very comfy.


StarStarStarStarStar Kind. Professional. Patient. Great for kids&adults —    (Patient since 2024)

The kind professional was amazing. They were extremely kind and patient with my 4yr as she navigated a somewhat new experience. They used tricks and various methods to complete the exam and never got frustrated. I will definitely return. Thanks for making her experience count!


StarStarStarStarStar The office is a friendly environment. Dr. Chena... —    (Patient since 2023)

The office is a friendly environment. Dr. Chenault and her staff are professional and explain the process carefully.


StarStarStarStarStar Visit was very acceptable. —    (Patient since 2023)

Visit was very acceptable.


StarStarStarStarStar Everything was fine, very acceptable.  —    (Patient since 2023)

Everything was fine, very acceptable.


StarStarStarStarStar Entire team is both kind, kn and professional ... —    (Patient since 2021)

Entire team is both kind, knowledgeable and professional Pleasant to interact with.


StarStarStarStarStar Dr Ferrell is the BEST!The office staff is so ... —    (Patient since 2017)

Dr Ferrell is the BEST! The office staff is so kind and easy to work with.


StarStarStarStarStar The whole team was beyond amazing! Everyone too... —    (Patient since 2024)

The whole team was beyond amazing! Everyone took the time to answer my questions and to introduce themselves to me. I was very comfortable at this place. After my appointment I could understand why the wait to get in is so long. The three month wait was very worth it! Who ever is reading this, if you need an eye exam just know the wait is long to get in but they make you feel like you’re the only one there during your appointment.


StarStarStarStarStar Happy 🤗😊 —    (Patient since 2011)

Every time, my husband and I have come to see the doctor. Everyone that has seen us has been very polite always smiling very kind. and both my husband, George, and myself appreciate all of you very much.


StarStarStarStarStar Great people and are very nice. Dr Ferrell is t... —    (Patient since 2008)

Great people and are very nice. Dr Ferrell is the best, so happy he's my Dr.


StarStarStarStarStar Knowledgeable, friendly staff! —    (Patient since 2024)

Knowledgeable, friendly staff!


StarStarStarStarStar Technicians, Staff and Dr.s are very Profession... —    (Patient since 2017)

Technicians, Staff and Dr.s are very Professional, knowledgeable, kind and helpful. Always enjoy visiting.


StarStarStarStarStar Always friendly, staff is well educated in the ... —    (Patient since 2018)

Always friendly, staff is well educated in the field and always concerned about the patients


StarStarStarStarStar My granddaughter accidentally hit me in the eye... —    (Patient since 2012)

My granddaughter accidentally hit me in the eye with the bristles of a hair brush, recently and I was able to get in to see Dr Ferrell the same day. Thank you for getting me in quickly.


StarStarStarStarStar Short wait, friendly and efficient staff, and t... —    (Patient since 2022)

Short wait, friendly and efficient staff, and total explanation of tests and follow up.


StarStarStarStarStar Very professional staff , sweet and kind  —    (Patient since 2019)

Very professional staff , sweet and kind


StarStarStarStarStar Always able to fit me in; very thorough —    (Patient since 2008)

Always able to fit me in; very thorough


StarStarStarStarStar Pleasant staff and detail oriented care.Very ... —    (Patient since 2024)

Pleasant staff and detail oriented care. Very pleased with the service and attention.


StarStarStarStarNo Star My only problem after being a patient here for ... —    (Patient since 2009)

My only problem after being a patient here for many years is that the lab used for getting lenses crafted takes way too long to get glasses back, especially if there’s something wrong and they must be sent back and corrected!!


StarStarStarStarStar  —    (Patient since 2008)

Dr Ferrell is great. He cares about your overall health and well being. He always answers questions concerns I may have.


StarStarStarStarStar A Great Place for Great Care —    (Patient since 2024)

I really liked Baily cove Eye Care. It was my first time there. The staff are professional and friendly. they also get things done in a timely manner. I believe it was Cam that helped me with a lot of testing...he was really good, and it was Dr. Mary Chenault that let me know the results of the test and made the recommendations. She too is very efficient and friendly. Very thankful for BCEC!


StarStarStarNo StarNo Star Scheduling was a problem —    (Patient since 2013)

The service was great, but I didn’t appreciate having to wait a week after the glasses were in the office to finally be able to pick them up. My backup glasses were definitely not adequate. It was a miserable week. To top it off, I spent about 5 minutes there making sure the glasses fit. To summarize, I waited a miserable week for a 5 min pickup. I doubt I will buy glasses there again.


StarStarStarStarStar My forever eye care —    (Patient since 2024)

Cam was very thorough is my initial assessment. He did a great job explaining each step of the process and answered all my questions throughout the whole process. The process was quick and accurate to help get me back to work within the hour!


StarStarStarStarStar . —    (Patient since 2016)

Most staff very welcoming and efficient. Lady in corner doing tests struggling with equipment…hit my nose, not very empathetic or professional in her response.


StarStarStarStarStar The clinic is welcoming. The entire staff, inc... —    (Patient since 2024)

The clinic is welcoming. The entire staff, including the doctor ,are professional and customer friendly.


StarStarStarStarStar Excellent service to ensure proper diagnosis fo... —    (Patient since 2022)

Excellent service to ensure proper diagnosis for sight corrections as necessary.


StarStarStarStarStar Great Doctors and stFf!  —    (Patient since 2019)

Great Doctors and staff!


StarStarStarStarStar Was in to get a pair of glasses and a backup. ... —    (Patient since 2011)

Was in to get a pair of glasses and a backup. Couldn't ask for nicer or more qualified people to help me.


StarStarStarStarStar Friendly knowledgeable staff.  —    (Patient since 2022)

Friendly knowledgeable staff.


StarStarStarStarStar You are great, welcoming and professional. —    (Patient since 2022)

You are great, welcoming and professional.


StarStarStarStarStar Great individualized medical care s... —    (Patient since 2007)

Always treated with professional courtesy and special care to my unique health needs


StarStarStarStarStar Both doctors take the time to thoroughly examin... —    (Patient since 2016)

Both doctors take the time to thoroughly examine and discuss any issues. The office staff are kind and helpful.


StarStarStarStarStar Dr. Mary Chenault is an excellent physician. No... —    (Patient since 2021)

Dr. Mary Chenault is an excellent physician. Not only is she knowledgeable, but she takes time to listen to concerns and thoroughly explain areas of concern.


StarStarStarStarStar Everyone is friendly and helpful. Felt comforta... —    (Patient since 2015)

Everyone is friendly and helpful. Felt comfortable picking out my glasses and the lady who assisted me was very sweet. Loved Dr. Ferrel


StarStarStarStarStar Everyone is very courteous and helpful. I love ... —    (Patient since 2012)

Everyone is very courteous and helpful. I love my new glasses!


StarStarStarStarStar I always have a very good experience here. —    (Patient since 2018)

I always have a very good experience here.


StarStarStarStarStar Excellent care. Very thorough.  —    (Patient since 2007)

Excellent care. Very thorough.


StarStarStarNo StarNo Star I like Dr. Ferrell and the people who work here... —    (Patient since 2022)

I like Dr. Ferrell and the people who work here. I am concerned about the quality of the eyeglasses. My first pair of glasses scratched, which has never happened to me in 20-30 years. I have waited at least 3 months on replacement lenses and, when they finally arrived, there was a chip in a lens and they had to be sent back. Now I think my newest pair of glasses has a scratched lens and these are only 2-3 months old. And they cost at least 50% more than I ever had to pay for glasses before I moved here.


StarStarStarStarStar Very professional and all the staff is friendly... —    (Patient since 2019)

Very professional and all the staff is friendly.


StarStarStarStarStar Excellent staff and an excellent Doctor provide... —    (Patient since 2008)

Excellent staff and an excellent Doctor provides excellent service.


StarStarStarStarStar Very friendly very helpful very relax  —    (Patient since 2008)

Very friendly very helpful very relax


StarStarStarStarStar Only the Best —    (Patient since 2016)

Rapid on time service. Complete and comprehensive exam. Time taken to explain any anomalies and care plan.


StarStarStarStarStar Staff is very friendlyDidn’t have to wait long... —    (Patient since 2015)

Staff is very friendly Didn’t have to wait long.


StarStarStarStarStar  —    (Patient since 2009)

Entire staff supported our office visit very well. DrF, as usual, was exceptional.


StarStarStarStarStar excellent experience —    (Patient since 2024)

Dr. Mary did a good job making me feel heard about my prior experiences and offered fantastic solutions! I am happy with my visit and look forward to bringing my children one day.


StarStarStarStarStar Good staff —    (Patient since 2014)

Quite a knowledgeable staff, you leave there with no questions. Dr. Ferell spend plenty of time with you.


StarStarStarStarStar The customer service and the eye care at Bailey... —    (Patient since 2008)

The customer service and the eye care at Bailey Cove Eye Care is top notch!!!


StarStarStarStarStar  —    (Patient since 2023)

Very attentive and knowledgeable staff. Every question answered thoroughly. I highly recommend Dr. Chenault. I discussed options for corrective lenses and she was very pragmatic as to what would and would not work for my situation.


StarStarStarStarStar The very BEST! —    (Patient since 2018)

Very friendly staff, office runs on time, rarely a wait. The best frame selection and great support with choices. I highly recommend Bailey Cove Eye Care to any and everyone!


StarStarStarStarStar I was a new patient and it was quick and everyt... —    (Patient since 2024)

I was a new patient and it was quick and everything was explained in detail


StarStarStarStarStar I was treated well —    (Patient since 2007)

I was treated well. Everyone was pleasant and outgoing. I felt like a real person.


StarStarStarStarStar Service  —    (Patient since 2014)

The service has always been friendly and professional


StarStarStarStarStar Only problem —    (Patient since 2009)

The only problem I have is the amount of time it takes to receive my glasses. I just wanted new lenses put in existing frames. Since they had to send glasses I’m I was stuck wearing old glasses which caused balance problems and difficulty driving for weeks.


StarStarStarStarStar A+++ We love Bailey Cove Eye Care the Dr’s and... —    (Patient since 2016)

A+++ We love Bailey Cove Eye Care the Dr’s and staff are amazing


StarStarStarStarStar Clean facility, professional & pleasant office ... —    (Patient since 2021)

Clean facility, professional & pleasant office staff.


StarStarStarStarStar The Staff and doctors demonstrate a Commitment ... —    (Patient since 2008)

The Staff and doctors demonstrate a Commitment to excellence is obviously throughout exam and office in general. They sincerely treat and respect you as a patient on every visit. You don’t get that most places these days. They don’t try to rush you and spend quality time with you.


StarStarStarStarStar Professional patient-focused service with a smi... —    (Patient since 2008)

Professional patient-focused service with a smile and gentle manner.


StarStarStarStarStar Very professional and friendly staff. —    (Patient since 2022)

Very professional and friendly staff.


StarStarStarStarStar Friendly , caring staff. Doctors are profession... —    (Patient since 2017)

Friendly , caring staff. Doctors are professional and exhude a genuine willingness to serve.


StarStarStarStarStar all kiind thourgh friendly —    (Patient since 2019)

all kiind thourgh friendly


StarStarStarStarStar Glasses readjusted. Fast and excellent service —    (Patient since 2009)

Glasses readjusted. Fast and excellent service


StarStarStarStarStar I have great trust in Dr. Ferrell and staff —    (Patient since 2007)

Dr. Ferrell is very thorough and knowledgeable. He and the entire staff are friendly, professional, very helpful and accommodating.


StarStarStarStarStar Great Eyecare  —    (Patient since 2008)

Dr. Ferrell and his staff are pleasant, knowledgeable and treat you with respect for eyecare needs. Would not even consider going elsewhere!


StarStarStarStarStar Grateful —    (Patient since 2012)

I've been patient of Dr. Ferrell's for several years and have always experienced friendly, professional service from him and his staff.


StarStarStarStarStar Doctor goes over results with patients —    (Patient since 2016)

Doctor goes over results with patients


StarStarStarStarStar Excellent staff.  —    (Patient since 2023)

Excellent staff. Everybody puts you at ease and is very patient. Going back and forth - is this better or that - I don't know - can we do it again etc.


StarStarStarStarStar You are great, friendly and just all together s... —    (Patient since 2022)

You are great, friendly and just all together special.


StarStarStarStarStar Dr. Ferrell is thorough and takes care with his... —    (Patient since 2007)

Dr. Ferrell is thorough and takes care with his patients.


StarStarStarStarStar Very friendly and helpful! —    (Patient since 2021)

Very friendly and helpful!


StarStarStarStarStar Wonderful staff. Always take care of needs quic... —    (Patient since 2008)

Wonderful staff. Always take care of needs quickly.


StarStarStarStarStar Eye infection was worked in for quick treatment —    (Patient since 2014)

I had quickly developed an eye infection and needed treatment. Bailey Cove Eye Care worked me in to see Dr. Ferrell who was able to treat me and get me on an antibiotic eye treatment. The situation improved later the next day and continued to improve over the weekend.


StarStarStarStarStar Everyone is very polite and friendly. I was see... —    (Patient since 2021)

Everyone is very polite and friendly. I was seen on time. Dr. Mary Beth asked if I had any question about my appointment. She answered my question and explained things clearly.


StarStarStarStarStar Great experience and usual.  —    (Patient since 2008)

Great experience and usual.


StarStarStarStarStar They’re the best —    (Patient since 2014)

We’ve been using Bailey Cove Eye Care for a long time. They’re always thorough, friendly, and professional. What more could you ask for?


StarStarStarStarStar All Good —    (Patient since 2017)

Always a good experience there.


StarStarStarStarStar Absolutely the best eye care. Staff and doctors... —    (Patient since 2017)

Absolutely the best eye care. Staff and doctors are #1


StarStarStarStarStar I have always held Dr Ferrell in high regard —    (Patient since 2008)

I have always held Dr Ferrell in high regard


StarStarStarStarStar  —    (Patient since 2010)

Staff and Dr Ferrell are always very kind and take time to discuss and answer questions.


StarStarStarStarStar Very efficient and professional staff.  —    (Patient since 2023)

Very efficient and professional staff.


StarStarStarStarStar Very informative. Good bedside manner. Caring. —    (Patient since 2010)

Very informative. Good bedside manner. Caring.


StarStarStarStarStar This office is clean and very welcoming. The st... —    (Patient since 2024)

This office is clean and very welcoming. The staff was kind and attentive. I did not have to wait long in the lobby. The exam process moved along quickly. And the person helping me pick out my glasses was so helpful and understanding. I told her I really wanted to stay within my insurance allowance and she helped me find just the right pair that was fully covered without trying to upsell me or shame me in anyway. Overall it was a very positive experience.


StarStarStarStarStar Dr James Farrell gave prompt, useful advice, ra... —    (Patient since 2019)

Dr James Farrell gave prompt, useful advice, rather than waste any time with further exam of what had outward appearances of a possible stroke or T.I.A. He sent me directly to E.R., therefore. The ER took 7 hours, but did confirm it was neither (at length assessed by CT Scan & MRI, to confirm ER MD's reading as "Bell's Palsy." (This is easily confused with other diagnoses.) Dr Farrell's promptness made certain that treatment might be sped along elsewhere, far beyond the capabilities of the Clinic.


StarStarStarStarStar What a well organized office. Friendly and eff... —    (Patient since 2024)

What a well organized office. Friendly and efficient. Dr Ferrell was the best eye doctor I’ve ever had examine my eyes!


StarStarStarStarStar Bailey Cove Eye Care is Pretty Awesome! —    (Patient since 2011)

Exceptional, personal and professional. Couldn't be more satisfied.


StarStarStarNo StarNo Star Wait times are still a little long..especially ... —    (Patient since 2007)

Wait times are still a little long..especially for appointments...


StarStarStarStarStar Very caring staff and Dr. Chantal is the best. ... —    (Patient since 2022)

Very caring staff and Dr. Chantal is the best. She explains everything about you diagnosis and is very through.


StarStarStarStarStar Sheila Eisenzimmer  —    (Patient since 2010)

Your office staff is great. Very efficient, friendly, & accomodating. Once you get called back to treatment rooms, everyone knows their job and does it well. I've been there for years. Moved to Madison but still drive back there for any needs.


StarStarStarStarStar Excellect eye care. —    (Patient since 2021)

I went in to see Dr Ferrell for a retina issue. He fit me in immediately and got me into a specialist the next day. Dr Ferrell is awesome. He does a thorough job and is friendly too. The staff are great. Professional, nice and friendly. They will make sure you are taken care of. And this place always seem to run on schedule so no waiting around. 100% recommend Bailey Cove Eye Care.


StarStarStarStarStar  —    (Patient since 2019)

great service friendly answer question


StarStarStarStarStar Great staff. Very fr.. they keep that office c... —    (Patient since 2018)

Great staff. Very friendly people .. they keep that office clean..


StarStarStarStarStar Very friendly staff, very through. —    (Patient since 2008)

Very friendly staff, very through.


StarStarStarNo StarNo Star It took the technician 12 puffs with three diff... —    (Patient since 2007)

It took the technician 12 puffs with three different air puff tonometers to measure the pressure in my just repaired eye and 4 in my non-surgery eye. The price of $500 plus dollars for a 15 minute follow up is ridiculous.


StarStarStarStarNo Star Over 30min wait time for an adjustment. Had appt! —    (Patient since 2021)

I had a very long wait time for an eyeglasses adjustment, especially since I had called ahead for an appointment. The staff was very courteous and apologetic, and the technician spent a lot of time with me, but I would not choose again to wait over 30 minutes.


StarStarStarStarStar  —    (Patient since 2007)

Everyone is friendly and helpful. Always has time to answer questions and never makes you feel rushed.


StarStarStarStarStar Dr. Ferrell is very thorough and also explains ... —    (Patient since 2017)

Dr. Ferrell is very thorough and also explains everything clearly, he is also very personable.


StarStarStarStarStar staff is good, you don't have to wait long,Dr. ... —    (Patient since 2022)

staff is good, you don't have to wait long,Dr. Ferrell is excellent 💯


StarStarStarStarStar  —    (Patient since 2007)

Dr.Ferrell and his staff give me a very thorough eye exam. They are very knowledgeable and use the most up to date equipment. They are very concerned with your eyes health and well being. They take time with you when choosing new frames to make sure you will like your eye wear.


StarStarStarStarStar So sorry Kathi is gone. Worked with her for yea... —    (Patient since 2009)

So sorry Kathi is gone. Worked with her for years. BUT Elizabeth did a wonderful job when I visited for an adjustment. She even put the number on my record for sunglasses I want next time I come in.


StarStarStarStarStar  —    (Patient since 2020)

The staff is very friendly and efficient. Dr Chenault is kind and very thorough in her eye examinations.


StarStarStarStarStar Staff is friendly and professional, and my visi... —    (Patient since 2022)

Staff is friendly and professional, and my visits are usually over with quickly.


StarStarStarStarStar Great Office.  —    (Patient since 2019)

The best eye care office I’ve ever used.


StarStarStarStarStar Dr Chenault was so wonderful and kind! I will w... —    (Patient since 2012)

Dr Chenault was so wonderful and kind! I will work with her every single time going forward.


StarStarStarStarStar Friendly, professional staff. Very accommodatin... —    (Patient since 2008)

Friendly, professional staff. Very accommodating and helpful.


StarStarStarStarStar Everyone is so very friendly, ready to answer q... —    (Patient since 2024)

Everyone is so very friendly, ready to answer questions and concerns, and cares about providing care for your vision.


StarStarStarStarStar Everyone was extremely nice! All my questions w... —    (Patient since 2024)

Everyone was extremely nice! All my questions were answered with a smile and professionalism!


StarStarStarStarStar  —    (Patient since 2023)

Everyone at Baylee Cove is professional and nice and it’s a great atmosphere to go and have your eyes checked


StarStarStarStarStar Great service! Very friendly and helpful staff!... —    (Patient since 2022)

Great service! Very friendly and helpful staff! The nurse/assistant was very helpful and accommodating for kids!


StarStarStarStarStar Thorough exam and detailed information given a... —    (Patient since 2019)

Thorough exam and detailed information given about my eyes health.


StarStarStarStarStar I went in to check on a floater, but….. —    (Patient since 2019)

I went in to check on a floater. After much examination of my eye, Dr.Chenault discovered a tear in my retina that was hidden by the floater that wasn’t visible until she had me perform multiple specific movements with my eye. Dr. Chenault sent me immediately to a retina specialist who performed laser surgery to repair the tear.


StarStarStarStarStar Very welcoming and building is very comfortable... —    (Patient since 2023)

Very welcoming and building is very comfortable with very efficient doctor and staff.


StarStarStarStarStar Very friendly and professional! —    (Patient since 2021)

Very friendly and professional!


StarStarStarStarStar Always treated me very nice. Dr. Ferrell is awe... —    (Patient since 2023)

Always treated me very nice. Dr. Ferrell is awesome!


StarStarStarStarStar great place. Very clean office,personal was sim... —    (Patient since 2024)

great place. Very clean office, personal was simply amazing. No waiting at all will be back


StarStarStarStarStar The staff and doctors are amazing! I always fee... —    (Patient since 2013)

The staff and doctors are amazing! I always feel taken care of.


StarStarStarStarStar Service was excellent and the Staff was courteo... —    (Patient since 2018)

Service was excellent and the Staff was courteous and very helpful. I am always satisfied with Dr.Ferrell and his staff.


StarStarStarStarStar I have been a patient of Dr. Ferrell for many y... —    (Patient since 2008)

I have been a patient of Dr. Ferrell for many years - a decade or two. Everyone is pleasant, helpful & professional. Highly recommend!


StarStarStarStarStar  —    (Patient since 2015)

Very professional on time


StarStarStarStarStar The office staff are friendly and helpful. —    (Patient since 2014)

The office staff are friendly and helpful. The doctor was kind and answered all my questions.


StarStarStarStarStar Friendly, courteous, and capable staff. —    (Patient since 2007)

Friendly, courteous, and capable staff.


StarStarStarStarStar Dr Ferrell and Dr Chenault are both professiona... —    (Patient since 2010)

Dr Ferrell and Dr Chenault are both professional, knowledgeable, patient and kind. Staff are welcoming and the technicians are pleasant and thorough in a comfortable manner.


StarStarStarStarStar Everyone is courteous and professional. Dr. Fer... —    (Patient since 2013)

Everyone is courteous and professional. Dr. Ferrell is very thorough and informative.


StarStarStarStarStar Great office —    (Patient since 2016)

The doctors and staff are always cheerful and helpful. My visits are always personalized, and I never feel uncomfortable. I always leave with a smile.


StarStarStarStarStar Great people who really care about their client... —    (Patient since 2008)

Great people who really care about their clients.


StarStarStarStarStar I have been a client for 7 plus yesrsThe entir... —    (Patient since 2014)

I have been a client for 7 plus yesrs The entire staff are knowledgeable professionals I am very satisfied and happy


StarStarStarNo StarNo Star Wait times have become very long (1+ hours) the... —    (Patient since 2018)

Wait times have become very long (1+ hours) the last few times that I have had appointments for both my wife and I.


StarStarStarStarStar Brilliant and friendly staff —    (Patient since 2022)

Brilliant and friendly staff


StarStarStarStarStar I do recommend Bailey Cove Eye Care to my frien... —    (Patient since 2013)

I do recommend Bailey Cove Eye Care to my friends because I think Dr. Ferrell is the best optometrist in town and I have always liked the kind ladies on his staff too!


StarStarStarStarStar The absolute best! —    (Patient since 2019)

Second to none! Bailey Cove Eye Care can't be beat. Great staff. Great office environment. Great Doctors. What more needs to be said?


StarStarStarStarStar Great Efficiency —    (Patient since 2021)

Very efficient. Called back within 5 minutes of arrival and was with Doctor within 10 minutes. Done with entire appointment within 20 minutes.


StarStarStarStarStar Excellent service provider! —    (Patient since 2019)

The staff is welcoming and friendly, the doctors are A+ in listening and discussing exam results, my contact fitting and eyeglass selection experiences were first class.


StarStarStarStarStar Great Staff and Doctor —    (Patient since 2019)

The staff and Dr. Chenault were very nice and helpful. Carley made the visit super relaxed and easy for my small child.


StarStarStarStarStar Friendly staff and care the doctor provided.  —    (Patient since 2017)

Friendly staff and care the doctor provided.


StarStarStarStarStar Friendly / knowledgeable staff. Very profession... —    (Patient since 2018)

Friendly / knowledgeable staff. Very professional. Highly recommend


StarStarStarStarStar I’ve been seeing Dr Ferrell and Dr Chenault for... —    (Patient since 2016)

I’ve been seeing Dr Ferrell and Dr Chenault for many years. Both are knowledgeable, kind and truly care about their patients.


StarStarStarStarStar Service  —    (Patient since 2014)

Awesome service! Very personal and caring.


StarStarStarStarStar Really friendly staff.  —    (Patient since 2021)

Really friendly staff. Convenient location and clean, pleasant atmosphere.


StarStarStarStarStar Trustworthy people. Always caring and doing a ... —    (Patient since 2008)

Trustworthy people. Always caring and doing a good job.


StarStarStarStarStar Doctor and staff are excellent and polite.  —    (Patient since 2021)

Doctor and staff are excellent and polite.


StarStarStarStarStar Bailey Cove Eye Care Associate —    (Patient since 2009)

The associate that assisted me was terrific.She was friendly, courteous and most competent .


StarStarStarStarStar On time appointment, no waiting. Professional, ... —    (Patient since 2019)

On time appointment, no waiting. Professional, friendly, and efficient.


StarStarStarStarStar They were extremely nice to work me into Dr Che... —    (Patient since 2007)

They were extremely nice to work me into Dr Chenoult’s busy schedule. I had an eye infection that needed special medication that day.


StarStarStarStarStar We have been patients here 16 yrs. They a frien... —    (Patient since 2008)

We have been patients here 16 yrs. They a friendly, helpful and thorough.


StarStarStarStarStar Very professional and helpful when I had to res... —    (Patient since 2010)

Very professional and helpful when I had to reschedule my appointment. Everyone, especially Dr. Ferrell, took time to listen to my concerns, explain testing and results. Excellent recommendations for eyecare, supplements and appropriate diet.


StarStarStarStarStar Very professional, considerate and overall frie... —    (Patient since 2021)

Very professional, considerate and overall friendly staff. I look forward to my appointments. Monica’s evaluation was very precise and she should consider serving somewhere in the medical field working close to people. She has overwhelmingly kind, warm deneanor and really cares.


StarStarStarStarStar Quality experience —    (Patient since 2007)

Always professional expertise and analyses of my eye needs with courteous and personable attention which makes the medical appointment so much more enjoyable. Quality above and beyond!


StarStarStarStarStar very professional, this was a nonscheduled visi... —    (Patient since 2007)

very professional, this was a nonscheduled visit but I was worked into the schedule very quickly.


StarStarStarStarStar Overall excellent and accommodating service. ... —    (Patient since 2022)

Overall excellent and accommodating service.


StarStarStarStarStar Very professional and friendly  —    (Patient since 2020)

Very professional and friendly


StarStarStarStarStar Emergency Appointment —    (Patient since 2023)

I had a metal shard stuck in the iris of my eye and it was embedded. They made immediate availability for me in the morning, same day I called. I would recommend the nurses and Dr. Mary Beth Chenault to anyone with eye issues. She had all the tools to get it out and got it out without issues, maybe took her 10 minutes total. My eye healed up perfectly, great visit.


StarStarStarStarStar Friendly people, professional and clean environ... —    (Patient since 2010)

Friendly people, professional and clean environment


StarStarStarStarStar Dr. Farrell and his staff are friendly, knowled... —    (Patient since 2021)

Dr. Farrell and his staff are friendly, knowledgeable, and professional. They went over and beyond to accommodate my vision needs. ☺️


StarStarStarStarStar CONVEYS AN IMPRESSION WHICH REFLECTS FAVORABLY ... —    (Patient since 2016)

CONVEYS AN IMPRESSION WHICH REFLECTS FAVORABLY UPON THE PUBLIC RELATIONS OF ORGANIZTION (BAILEY COVE EYE CARE !


StarStarStarStarStar Staff are friendly. Acknowledge your presence e... —    (Patient since 2017)

Staff are friendly. Acknowledge your presence even though they may be busy. They seem to work well together by helping when another is busy.


StarStarStarStarStar Everyone was courteous and kind . Answered my q... —    (Patient since 2017)

Everyone was courteous and kind . Answered my questions and was very skilled in there professionalism.


StarStarStarStarStar The best eye care in Huntsville...friendly and cou —    (Patient since 2017)

Friendly staff that I trust to provide straight information related to my eye condition and care. Although they are much further than other eye care centers, these are the people I trust the most. Respectful of your time, and do not leave you waiting for hours to be seen.


StarStarStarStarStar As always, the staff and Dr. Ferrell were very ... —    (Patient since 2011)

As always, the staff and Dr. Ferrell were very friendly, efficient, and competent. Thank you


StarStarStarStarStar My left eye felt like something was in there —    (Patient since 2016)

I woke up at 3 in the morning feeling like something was in my left eye . I used some Sustane PF but it was painful. I called and got seen that morning by Dr.Chenault. she said it was corneal abrasion and gave me an antibiotic eye ointment and anti inflammatory drop which cleared it up


StarStarStarStarNo Star Expensive  —    (Patient since 2019)

My rating is due to the fact I spend a small fortune on glasses and I still have problems seeing the computer clearly. I am not sure I like progressive lenses. I get neck aches from have to tilt my head up and down to see my monitor clearly. I use the computer at least 8 hours per day.


StarStarStarStarStar Welcoming, competent and efficient. Never expe... —    (Patient since 2022)

Welcoming, competent and efficient. Never experienced a long wait for scheduled appointments. Everyone seems very nice and are courteous.


StarStarStarStarStar Great experience with everyone nice and friendl... —    (Patient since 2019)

Great experience with everyone nice and friendly.


StarStarStarStarStar Great service —    (Patient since 2020)

I am very happy with Bailey Cove Eye Care and I really trust my doctor there.


StarStarStarStarStar You wouldn't find a better eye clinic. The sta... —    (Patient since 2013)

You wouldn't find a better eye clinic. The staff is great, and the Doctor takes very good care of me and my family.


StarStarStarStarStar The staff was friendly and the efficient. —    (Patient since 2007)

The staff was friendly and the efficient.


StarStarStarNo StarNo Star  —    (Patient since 2023)

The woman in the glasses selection area was friendly, but extremely pushy. I was fairly certain I knew which ones I wanted but she kept thrusting new ones at me. I would have spent less time in there if she'd let me browse on my own. The doctor also felt a bit rushed, though efficient. But other than those two issues, I enjoyed the experience. The office is beautiful and everyone was extremely friendly.


StarStarStarStarStar Everyone was friendly and helpful.  —    (Patient since 2023)

Everyone was friendly and helpful.


StarStarStarStarStar Nice to know that your office gets you on the s... —    (Patient since 2017)

Nice to know that your office gets you on the same day you call concerning a possible emergency and they don’t tell you to go to the ER. Everyone was pleasant and quick even though I was a work in. Thanks you guys!!


StarStarStarStarStar AMAZING!!! —    (Patient since 2013)

I’ve been a patient here for many years and I can tell you you’ll never find another physician better than Dr. Ferrell and his team. Everyone here is super nice, very accommodating and ALWAYS willing to help in any way they can!!


StarStarStarStarStar Pleasant staff, waiting time was not long, Dr. ... —    (Patient since 2022)

Pleasant staff, waiting time was not long, Dr. Ferrell is a really proficient eye doctor.


StarStarStarStarStar Always professional, courteous, patient and pro... —    (Patient since 2014)

Always professional, courteous, patient and pro-active.


StarStarStarStarStar Staff are friendly and I haven't had to wait lo... —    (Patient since 2021)

Staff are friendly and I haven't had to wait long


StarStarStarStarStar Friendly staff. Only complaint I have is office... —    (Patient since 2021)

Friendly staff. Only complaint I have is office temperature is always very warm.


StarStarStarStarStar Bailey Cove Eye Center experience —    (Patient since 2023)

Every contact with the people at Bailey Cove Eye Center is professional while being very friendly.


StarStarStarStarStar Amazing service, staff is very friendly.  —    (Patient since 2019)

Amazing service, staff is very friendly.


StarStarStarStarStar The way each and everyone of your staff was bey... —    (Patient since 2023)

The way each and everyone of your staff was beyond amazing! Thank you all for taking care of my eyes for me! Y'all are the best! Thanks Doc!


StarStarStarStarStar Dr. Ferrell and his staff answers all questions... —    (Patient since 2011)

Dr. Ferrell and his staff answers all questions that I had and was very supportive.


StarStarStarStarStar Great service and staff.  —    (Patient since 2008)

Great service and staff.


StarStarStarStarStar Always Friendly Helpful Staff Clean Office and... —    (Patient since 2015)

Always Friendly Helpful Staff Clean Office and Examine Rooms


StarStarStarStarStar Everyone at this office is so sweet and thought... —    (Patient since 2012)

Everyone at this office is so sweet and thoughtful and considerate. They all make you feel that you are a part of their family and you can’t beat Dr Farrell because he is terrific at taking care of each of his patients


StarStarStarStarStar Fabulous Choice for Eye Care! —    (Patient since 2008)

Our family loves Bailey Choice Eye Care!


StarStarStarStarStar Dr Ferrell was very personable and professional... —    (Patient since 2023)

Dr Ferrell was very personable and professional. He took more time examining and explaining my condition than any other optometrist has ever done and I’ve worn glasses since age 3, for 62 years total.


StarStarStarStarStar Dr Ferrel and his Team are phenomenal!!  —    (Patient since 2011)

Dr Ferrel and his Team are phenomenal!!


StarStarStarStarStar Friendly, efficient, effective! —    (Patient since 2007)

Friendly, efficient, effective!


StarStarStarStarStar They always take care of any concerns I have, a... —    (Patient since 2011)

They always take care of any concerns I have, are very efficient and on time!


StarStarStarStarStar Courteous, competent, service. —    (Patient since 2014)

Courteous, competent, service.


StarStarStarStarNo Star The staff is very attentive and professional  —    (Patient since 2016)

The staff is professional


StarStarStarStarStar The staff and Dr. Chenault are very efficient a... —    (Patient since 2022)

The staff and Dr. Chenault are very efficient and courteous. Dr. Chenault takes the time to explain my condition


StarStarStarStarStar Dr Farrell is very knowledgeable & thorough. Hi... —    (Patient since 2008)

Dr Farrell is very knowledgeable & thorough. His staff is very helpful & knowledgeable also


StarStarStarStarStar  —    (Patient since 2023)

The office was very neat and clean. The staff was very friendly and efficient.


StarStarStarStarStar A great selection of frames but the real stars ... —    (Patient since 2023)

A great selection of frames but the real stars are the ladies on the floor. So helpful and patient. Picking the perfect frame is important and they do not rush you. I’ll definitely go back.


StarStarStarStarStar Eyewear purchase —    (Patient since 2023)

This was my first time using your optical service. Caren provided excellent customer service. She assisted in selecting glasses that fit my face and nose bridge perfectly along with good stem length. I ordered progressives with the 'better' Varilux lenses. When I received my glasses I could see out of them perfectly - no need to return for incorrect lenses. Caren took the time to adjust the glasses stems slightly a couple times so they would fit on my nose and ears better. I typically buy glasses every fall so I will definitely be returning. -Linda


StarStarStarStarStar Highly Recommend —    (Patient since 2010)

My family and I have been patients for years and always experience friendly, helpful staff. The doctors are knowledgeable and take their time in my appointment.


StarStarStarStarStar Thorough exam, no long wait times, good with in... —    (Patient since 2007)

Thorough exam, no long wait times, good with insurance and options. Great dr and staff!


StarStarStarStarStar Elizabeth was WONDERFUL! She was very knowledg... —    (Patient since 2012)

Elizabeth was WONDERFUL! She was very knowledgeable, helpful, and a delight to work with. I would recommend her to anyone needing optical help.


StarStarStarStarStar Bailey Cove eye care, especially Dr. Ferrell to... —    (Patient since 2020)

Bailey Cove eye care, especially Dr. Ferrell took the time to learn my issues and addressed them all. The techs all did an excellent job, will return for the next visit with this in mind.


StarStarStarStarStar Great Office —    (Patient since 2019)

Personable, knowledgable, caring and dependable. Dr. chenault and her staff are the Best.


StarStarStarStarStar Professional, punctual, friendly, customer service —    (Patient since 2015)

Professional, punctual, friendly. Superb customer service.


StarStarStarStarStar  —    (Patient since 2011)

Kind and knowledgeable provider! Friendly and attentive staff throughout your visit in check in, triage, check out and optical. Appreciate all you do.


StarStarStarStarStar My sister in law referred us to your office sin... —    (Patient since 2023)

My sister in law referred us to your office since we just moved up here from Florida. My husband and son and I were very happy with the outstanding service with the staff. They all made us feel very welcomed.


StarStarStarStarStar the associate was friendly courteous, competent... —    (Patient since 2009)

the associate was friendly courteous, competent, and most helpful.


StarStarStarStarStar The Neelys love Bailey Cove Eye Care!! —    (Patient since 2014)

The Neelys love Bailey Cove Eye Care!!


StarStarStarStarStar  —    (Patient since 2022)

My 91 year old mother has dementia and Dr Farrell and his staff does an excellent job meeting her eye needs. He is professional and patient gained through years of practice .


StarStarStarStarStar As a new patient, I had a great experience —    (Patient since 2023)

As a new patient, my experience was very pleasant. Office staff was very friendly and caring.


StarStarStarStarStar Love this practice! —    (Patient since 2015)

Dr. Chenault and her team are always so amazing but this visit was over the top. Monica the technician made me feel relaxed and comfortable, listened to all my concerns and did wonderful working me up. Dr. Chenault was sweet, and patient. She answered all of questions without making me feel dumb. Ashley the contact technician was equally as patient and sweet. She discussed all of my options with me thourghly.


StarStarStarStarStar Wonderful staff who care about their patients. ... —    (Patient since 2008)

Wonderful staff who care about their patients.


StarStarStarStarStar There so friendly you just feel welcome and we... —    (Patient since 2020)

There so friendly you just feel welcome and we think Dr,ferrell's the best


StarStarStarStarStar Dr. Ferrell and his team are very courteous and... —    (Patient since 2007)

Dr. Ferrell and his team are very courteous and professional. They give good service and I have complete faith and trust in there care and recommendations.


StarStarStarStarStar Friendly staff, comfortable atmosphere, excel... —    (Patient since 2021)

Friendly staff, comfortable atmosphere, excellent service!


StarStarStarStarStar The single best eye care facility I have ever b... —    (Patient since 2018)

The single best eye care facility I have ever been to. The entire staff is professiona courteous and compassionate.


StarStarStarStarStar They are always professional and knowledgeable.... —    (Patient since 2008)

They are always professional and knowledgeable. They are friendly and put me at ease.


StarStarStarStarStar Everyone was friendly and professional. —    (Patient since 2011)

Everyone was friendly and professional.


StarStarStarStarStar Very friendly and efficient staffers made visit... —    (Patient since 2007)

Very friendly and efficient staffers made visit go very well.


StarStarStarStarStar Seen on day I cld abt a chemical burn to eye. S... —    (Patient since 2019)

Seen on day I cld abt a chemical burn to eye. So thankful for becoming a patient at Bailey Cove eye care.


StarStarStarStarStar Everyone in their from the front deck to check... —    (Patient since 2022)

Everyone in their from the front deck to check to the check out is very nice very professional and it makes you feel at home


StarStarStarStarStar I have recommended Dr. Ferrell to many friends ... —    (Patient since 2007)

I have recommended Dr. Ferrell to many friends and family. The office is very well run. The tech, I think Monica was her name, was so kind, professional and efficient. Dr Ferrell is friendly, knowledgeable and professional too. I am very confident I'm getting excellent care there.


StarStarStarStarStar Professional and considerate. —    (Patient since 2023)

Professional and considerate.


StarStarStarStarStar Very professional and efficient during my appoi... —    (Patient since 2022)

Very professional and efficient during my appointment.


StarStarStarStarStar  —    (Patient since 2007)

I am glad you are here! I feel comfortable that I receive good care in a pleasant and friendly office. Thank you.


StarStarStarStarStar Provided me with a great pair of glasses. —    (Patient since 2023)

Provided me with a great pair of glasses.


StarStarStarStarStar See You Next Year —    (Patient since 2008)

It's always a pleasure to have my yearly eye appointment, everyone is so nice and of course, Dr Ferrell is the best. See you next year.


StarStarStarStarStar An excellent experience —    (Patient since 2014)

An excellent experience. Positive interaction with eatery member of the team.


StarStarStarStarStar Excellent care as always, very involved and exp... —    (Patient since 2020)

Excellent care as always, very involved and explained everything. Took his time. Will continue coming back every year.


StarStarStarStarStar The staff were very professional and efficient.... —    (Patient since 2023)

The staff were very professional and efficient. My appointment started exactly on time, a rare occurance these days in medical fields.


StarStarStarStarStar Cathy was wonderful. I'm so glad she is back. ... —    (Patient since 2011)

Cathy was wonderful. I'm so glad she is back. The fitting was perfect.


StarStarStarStarStar My appointment was just as scheduled. All eye ... —    (Patient since 2021)

My appointment was just as scheduled. All eye tests was organized and no waiting even when moving from room to room. Each person administering the tests was very nice and knowledgeable.


StarStarStarStarStar I love Dr. Chenault, Dr. Ferrell & Staff they a... —    (Patient since 2008)

I love Dr. Chenault, Dr. Ferrell & Staff they are very professional!


StarStarStarStarStar professionalism and suctomer interface —    (Patient since 2023)

professionalism and customer interface


StarStarStarStarStar BEST EYE CARE IN HUNTSVILLE —    (Patient since 2017)

Love this Eye Care office Both Dr Ferrell and Chernault are great and spend the time needed to explains things so it is understood. Very careful and complete in their exams.


StarStarStarStarStar Very professional personnel at every job.  —    (Patient since 2007)

Very professional personnel at every job.


StarStarStarStarStar  —    (Patient since 2019)

caring helpful support dr ferrell is a caring person who tries to help with eye problems im very grateful


StarStarStarStarStar Everyone was so nice. Elizabeth really went abo... —    (Patient since 2023)

Everyone was so nice. Elizabeth really went above and beyond for me. She truly is passionate about getting people a good fit


StarStarStarStarStar Fast, friendly, and efficient.  —    (Patient since 2019)

Fast, friendly, and efficient.


StarStarStarStarStar Dr. Ferrell and his staff are very kind and car... —    (Patient since 2012)

Dr. Ferrell and his staff are very kind and caring . Excellent care as always!


StarStarStarStarStar The entire staff, from the front desk to the dr... —    (Patient since 2023)

The entire staff, from the front desk to the drs, is amazing. They are all so nice and helpful. They answer all questions and never rush you out the door. I would highly recommend Dr. Ferrell!!


StarStarStarStarStar Love Bailey Cove Eye Care! —    (Patient since 2019)

I love Bailey Cove Eye Care! Dr. Chenault is an AWESOME Eye Doctor! She is so very Knowledgeable! The staff is also VERY helpful! I will ALWAYS use Bailey Cove Eye Care!


StarStarStarStarStar Gratitude —    (Patient since 2013)

Great professonalism. Kindness when my schedule was tight. Thank you!


StarStarStarStarStar Consistently great service —    (Patient since 2007)

I always feel like I am an important client. Exams are always fast and effective. I appreciate that the contact lenses are available to try immediately.


StarStarStarStarStar Very nice office with friendly front desk folks... —    (Patient since 2016)

Very nice office with friendly front desk folks. Dr. Chenault is the best eye doctor I ever had. Can’t go wrong here.


StarStarStarStarStar The entire staff is friendly and competent.  —    (Patient since 2017)

The entire staff is friendly and competent.


StarStarStarStarStar Kathy is wonderful and so caring. She recommend... —    (Patient since 2008)

Kathy is wonderful and so caring. She recommended a pair of glasses that was not my usual style but I thought what the heck. I get so many compliments on my new look. Appointment was right on time I never have to wait.


StarStarStarStarStar Very professional personnel and they act like t... —    (Patient since 2017)

Very professional personnel and they act like they really care.


StarStarStarStarStar Very caring and explains your condition in term... —    (Patient since 2022)

Very caring and explains your condition in terms you can understand.


StarStarStarStarStar Easy to get an appointment. I didn't have to w... —    (Patient since 2021)

Easy to get an appointment. I didn't have to wait. Excellent service.


StarStarStarStarStar Bailey Cove Eye Care has the friendliest staff.... —    (Patient since 2020)

Bailey Cove Eye Care has the friendliest staff. They have great communication outside of the office. I didn't have to wait long at all. The entire process went smoothly and quickly.


StarStarStarStarStar Everyone I came in contact with greeted with a ... —    (Patient since 2011)

Everyone I came in contact with greeted with a smile and showed genuine concern. My questions were answered.


StarStarStarStarStar Outstanding support all around  —    (Patient since 2017)

Outstanding support all around


StarStarStarStarStar Everyone was very nice excellent facility very ... —    (Patient since 2020)

Everyone was very nice excellent facility very good doctors


StarStarStarStarStar Provided with both a professional and personal ... —    (Patient since 2011)

Provided with both a professional and personal experience. Only concern ever, was on a Sep 5 visit. On this visit I was informed after seeing physician that my referral had expired and the balance was on me. I'm aware that it is my responsibility but Being a routine procedure, had I been made aware, I would have rescheduled appointment until Tricare insurance referral was resolved. Obw that issue is now resolved. Thanks


StarStarStarStarStar Dr. Chennault and her staff are first class! Al... —    (Patient since 2018)

Dr. Chennault and her staff are first class! Always enjoy the visit.


StarStarStarStarStar Very thorough exam, friendly employees that in... —    (Patient since 2023)

Very thorough exam, friendly employees that inspired confidence in their ability.


StarStarStarStarStar Dr. Farrell is patient kind and considerate in ... —    (Patient since 2011)

Dr. Farrell is patient kind and considerate in treating my eyes.


StarStarStarStarStar Highly recommend Dr Ferrel.  —    (Patient since 2023)

Dr Ferrell is kind, compassionate and thorough. His staff is also kind and easy to work with!


StarStarStarStarStar Bailey cove eye care is an excellent office tha... —    (Patient since 2011)

Bailey cove eye care is an excellent office that I have a high level of trust in. They have been flexible, courteous, and compassionate. I highly recommend trusting the staff and doctors with your eye care.


StarStarStarStarStar Bailey Cove Eye always the best! —    (Patient since 2007)

Bailey Cove Eye always provides the best eye care and I always recommend them to anyone that is looking for a new provider..


StarStarStarStarStar  —    (Patient since 2014)

Dr. Ferrell is hands down the best. I trust him with my aging eyes and know that my exam was as thorough as I could wish for.


StarStarStarStarStar Very nice place I’ve been going here for almost... —    (Patient since 2012)

Very nice place I’ve been going here for almost 10 years and the customer service has never changed I recommend 10/10


StarStarStarStarStar Such a wonderful clinic. Always kind and helpfu... —    (Patient since 2021)

Such a wonderful clinic. Always kind and helpful. Dr. Ferrell really takes the time to explain things and treats you with respect.


StarStarStarStarStar Outstanding Service Quality —    (Patient since 2016)

I'm pleased the the service quality.


StarStarStarStarStar From the front desk to the eye exam experience,... —    (Patient since 2023)

From the front desk to the eye exam experience, was great.


StarStarStarStarStar Outstanding care and expertise!  —    (Patient since 2020)

I always feel comfortable knowing that I have found the very best eye care. All members of the team go the extra mile to make sure you are given the right treatments or the glasses that are best for you!


StarStarStarStarStar I was seeing great when I Left —    (Patient since 2007)

I was seeing great when I Left


StarStarStarStarStar Bailey Cove Eye Care is the best!  —    (Patient since 2008)

Bailey Cove Eye Care has been our optometrist of choice for years. The car and professionalism is always top notch.


StarStarStarStarStar Bailey Cove Eye Care —    (Patient since 2014)

Bailey Cove Eye Care Dr.Chenault has been my Eye doctor for several years! She is so knowledgeable and a very nice Dr. The staff she has are all wonderful and professional I highly recommend this Bailey Cove Eye Care


StarStarStarStarStar Friendly, excellent service! Knowledge in all a... —    (Patient since 2014)

Friendly, excellent service! Knowledge in all aspects of eye exams and care.


StarStarStarStarStar Staff and Physician are very thorough in their ... —    (Patient since 2014)

Staff and Physician are very thorough in their history taking and assessments Nice office and easy to access


StarStarStarStarStar I have always loved these ladies. They have alw... —    (Patient since 2008)

I have always loved these ladies. They have always been very kind to me.


StarStarStarStarStar Great service,great staff,friendly and on time.... —    (Patient since 2019)

Great service,great staff,friendly and on time.


StarStarStarStarStar Excellent staff! Great doctor! Expert and profe... —    (Patient since 2023)

Excellent staff! Great doctor! Expert and professional care all the way around!


StarStarStarStarStar The good Doctor... —    (Patient since 2023)

The applied professional procedures were direct, well-organized and proceeded thru the entire course without any issues. The whole of the office Staff were personable & well versed in their trade. The good Doctor was amicable, communicated well and any expert of his medical craft. His diagnosis and prognosis were gratefully accepted by me because of his medical talents. I am looking forward to his practise keeping my eyes healthy thru the rest of my life.


StarStarStarStarStar Treated warmly from first walking in the door t... —    (Patient since 2023)

Treated warmly from first walking in the door to making the next appointment. Always know I'm getting the best care and my questions are always welcome.


StarStarStarStarStar The staff was very pleasant. The appointment w... —    (Patient since 2021)

The staff was very pleasant. The appointment was quick with minimal waiting.


StarStarStarNo StarNo Star What a difference a year makes —    (Patient since 2022)

I had a great experience last year with Dr. Ferrel-he was very thorough and answered my questions. This year they booked me with a new doctor-I don’t know her name she just rushed in and never introduced herself-I was in there a few minutes-told me no changes. I was going to ask some questions regarding some minor issues with vision -but she rushed back out. Very disappointing. I am all about not wasting time but I did not feel like she even cared-you can tell it is just a job for her.


StarStarStarStarStar Friendly and Caring  —    (Patient since 2013)

Every person at Dr Ferrell’s office shows genuine concern for my comfort and wellbeing from beginning to end.


StarStarStarStarStar Always great individualized care  —    (Patient since 2007)

Always great care to individual situation or concern. Provided options and spend time discussing best approach suited to my care


StarStarStarStarStar I needed immediate attention to avoid infection... —    (Patient since 2023)

I needed immediate attention to avoid infection in my eye. That was attended to then and there and my eye is mending ! We will be coming here for our exams. Professional Compassionate are words that come to mind. Thank you Also my husband who sat in waiting room agreed to making an appointment soon-he has not seen an eye dr since childhood Thanks again


StarStarStarStarStar Top notch. A friendly and caring atmosphere. ... —    (Patient since 2019)

Top notch. A friendly and caring atmosphere. The staff are courteous and professional. Cant be beat!


StarStarStarStarStar Efficient and thorough examination. Pleasant s... —    (Patient since 2010)

Efficient and thorough examination. Pleasant surroundings and staff.


StarStarStarStarStar The staff are always a friendly group presented... —    (Patient since 2011)

The staff are always a friendly group presented with professionalism and courteous personalities. Dr. Ferrell has a kind and gentle personality with experience and knowledge to answer any questions. Always feel like I’ve received great care after each appointment.


StarStarStarStarStar  —    (Patient since 2007)

Everything was fine.Good service.


StarStarStarStarStar God’s Favorite Eye Care Center —    (Patient since 2023)

I’ve already recommended you guys to my wife and my best friend! God’s favor is definitely on Dr. Ferrell and this office. Meredith and Jason and all the staff I interacted with were the best! I can’t say enough good things about you all!


StarStarStarStarStar Very professional and exceedingly friendly. —    (Patient since 2022)

Very professional and exceedingly friendly.


StarStarStarStarStar Very knowledgeable; knows frames, lenses, type ... —    (Patient since 2008)

Very knowledgeable; knows frames, lenses, type of products available; I got exactly what I wanted.


StarStarStarStarStar  —    (Patient since 2009)

Pleasant and helpful people!


StarStarStarStarStar Very friendly, courteous & professional. —    (Patient since 2013)

Very friendly, courteous & professional.


StarStarStarStarStar Excellent —    (Patient since 2017)

The Bailey Cove Eye Care Center doctors are professionals, knowledgeable, and ver detailed. The staff is courteous and friendly.


StarStarStarStarStar Excellent professionalism, friendliness mixed w... —    (Patient since 2023)

Excellent professionalism, friendliness mixed with knowledge of what to look for to help my vision. Dr. Chenault is so caring and listened to the issues I had and was very thorough in my examination.


StarStarStarStarStar I couldn't believe how well they treated me. I... —    (Patient since 2015)

I couldn't believe how well they treated me. I feel they went above and beyond their normal duties. I am very, very pleased to have done business with them all.


StarStarStarStarStar Everyone is pleasant. Waiting was minimal —    (Patient since 2014)

Everyone is pleasant. Waiting was minimal


StarStarStarStarStar Entire staff made for a pleasant visit. —    (Patient since 2023)

Entire staff made for a pleasant visit.


StarStarStarStarStar All of the personnel associated with the clinic... —    (Patient since 2023)

All of the personnel associated with the clinic were very friendly and professional. It made the entire experience pleasant.


StarStarStarStarStar Love Bailey Cove Eye Care —    (Patient since 2016)

Love Bailey Cove Eye Care. Everyone I've interacted with there is great and goes above and beyond to be helpful.


StarStarStarStarStar The professionals at Bailey Cove Eye Care have ... —    (Patient since 2008)

The professionals at Bailey Cove Eye Care have always taken care of my family and I. I enjoy visiting them every year for my eye check up and glasses I need


StarStarStarStarStar Punctual —    (Patient since 2015)

Extremely punctual. Great customer service. Pleasant and helpful staff.


StarStarStarStarStar Great place, nice people, excellent service! —    (Patient since 2008)

Great place, nice people, excellent service!


StarStarStarStarStar Friendly, professional staff. Always greeted wh... —    (Patient since 2010)

Friendly, professional staff. Always greeted when I walk in the office. I receive exceptional eye care at this office.


StarStarStarStarStar Outstanding Service, Quality Eyewear, and ultra... —    (Patient since 2023)

Outstanding Service, Quality Eyewear, and ultra Friendly and Responsive Staff. Made shopping for new Eyewear a very pleasant experience


StarStarStarStarStar Everything about my eye checkup went very smoot... —    (Patient since 2018)

Everything about my eye checkup went very smoothly! Very efficient office staff and Dr. Ferrell has my complete confidence as my eye doctor!


StarStarStarStarStar Clean office, very professional personell  —    (Patient since 2023)

Clean office, very professional personnel


StarStarStarStarStar CReed —    (Patient since 2023)

First time going to Bailey Cove Eyecare. It was a pleasant experience. The staff was very courteous and very knowledgeable.


StarStarStarStarStar Great place for your eye care needs. —    (Patient since 2008)

It is a place that is cheerful and welcoming. Excellent eye care and professional people are found here.Great place for your eye care needs.


StarStarStarStarStar I everyone love everyone that works there. They... —    (Patient since 2020)

I everyone love everyone that works there. They are all very nice and friendly.


StarStarStarStarStar My first visit . . . it was good. Everyone was ... —    (Patient since 2023)

My first visit . . . it was good. Everyone was friendly.


StarStarStarStarStar The service was excellent. Everyone was awesome... —    (Patient since 2023)

The service was excellent. Everyone was awesome. After dealing with eye problems for the passed 3 years, Dr. Ferrell got my prescription ON POINT! I highly recommend this place to anyone!


StarStarStarStarStar Bailey Cove Eye Care provides excellent service... —    (Patient since 2020)

Bailey Cove Eye Care provides excellent service


StarStarStarStarStar Dr. Ferrell was very thorough and explained eve... —    (Patient since 2018)

Dr. Ferrell was very thorough and explained everything to me. He made me feel like I was important.


StarNo StarNo StarNo StarNo Star It took 3 months to get my glasses. —    (Patient since 2020)

It took 3 months to get my glasses.


StarStarStarStarStar Very helpful. Very friendly —    (Patient since 2008)

Very helpful. Very friendly


StarStarStarStarStar Staff is always friendly, Dr Ferrell is persona... —    (Patient since 2021)

Staff is always friendly, Dr Ferrell is personable and knowledgeable.


StarStarStarStarStar Great people and Dr. Rerrell was amazing . —    (Patient since 2022)

Great people and Dr. Rerrell was amazing .


StarStarStarStarStar Bailey Cove Eye Center has Customer Service Ext... —    (Patient since 2022)

Bailey Cove Eye Center has Customer Service Extraordinaire! All staff are super friendly and helpful. Office has state-of-the-art equipment


StarStarStarNo StarNo Star Nice —    (Patient since 2023)

I don't recommend since everyone has a different experience.


StarStarStarStarStar  —    (Patient since 2016)

You guys are the best! I forgot to take a coke from the cooler out front but its nice the way you're always doing something special for your patients.


StarStarStarStarStar Great eye doctors office —    (Patient since 2016)

Dr. Chenault, the nurses, technicians are all the best . Caring and knowledgeable.


StarStarStarStarStar Everyone who works there is extremely nice! —    (Patient since 2021)

Everyone who works there is extremely nice!


StarStarStarStarStar Dr. Ferrell takes the time to explain the curre... —    (Patient since 2016)

Dr. Ferrell takes the time to explain the current status of health of my eyes. He answers all my questions and I feel confident about my vision care.


StarStarStarStarStar Over the years Baily CoveEyewear has preformed... —    (Patient since 2014)

Over the years Baily CoveEyewear has preformed excellent service in all levels; exams to selection of frames, adjustments, etc. Five Star ⭐️⭐️⭐️⭐️⭐️.


StarStarStarStarStar Second time visiting. Great staff, patient doct... —    (Patient since 2022)

Second time visiting. Great staff, patient doctors who really take time to explain why things happen. Really amazing experience


StarStarStarStarStar  —    (Patient since 2021)

Dr. Ferrell is very thorough and kind. The staff is pleasant, the location is ideal.


StarStarStarStarStar Every employee is very professional. I have gr... —    (Patient since 2012)

Every employee is very professional. I have great respect for Dr. Ferrell. In emergency situation he is available.


StarStarStarStarStar Personal and friendly staff from beginning to e... —    (Patient since 2023)

Personal and friendly staff from beginning to end.


StarStarStarStarStar Very knowledgeable doctor and experienced staff... —    (Patient since 2013)

Very knowledgeable doctor and experienced staff.


StarStarStarStarStar Dr. Chenault and her staff are super friendly, ... —    (Patient since 2019)

Dr. Chenault and her staff are super friendly, thorough, caring, concerned, and professional. Also incidentally I arrived for my appointment 21 minutes late (my mistake) and she still treated me right away.


StarStarStarStarStar Great eye care! —    (Patient since 2018)

Great place, knowledgeable and friendly staff!


StarStarStarStarStar Incredible  —    (Patient since 2011)

I have been a patient for years. All of my family has joined me as patients as well. The whole team is professional, efficient, knowledgeable, and easy to work with. They are quite busy so be willing to wait to get an appt but they are well worth it.


StarStarStarStarStar Saw Doctor right on time, very easy check in, c... —    (Patient since 2007)

Saw Doctor right on time, very easy check in, completed exam in less than 30 minutes.


StarStarStarStarStar I am so thankful for EVERYONE at this office. I... —    (Patient since 2012)

I am so thankful for EVERYONE at this office. I’m in an electric wheelchair (my Cadillac) and you all make things as easy as you can. Thank you all


StarStarStarStarStar Coming to this office has always been a pleasan... —    (Patient since 2023)

Coming to this office has always been a pleasant experience. The staff is friendly and helpful and Dr Ferrel explains things so well


StarStarStarStarStar Dr Farrell and his staff are very professional ... —    (Patient since 2008)

Dr Farrell and his staff are very professional and so a great job taking care of your eyes and as a customer


StarStarStarStarStar Thank you Bailey Cove Eye Care and Dr. Ferrell ... —    (Patient since 2008)

Thank you Bailey Cove Eye Care and Dr. Ferrell for you quality care for my family. You are a valuable part of our Medical Community!


StarStarStarStarStar Everything was perfect. You have a well run or... —    (Patient since 2022)

Everything was perfect. You have a well run organization.


StarStarStarStarStar The best optometrist in Huntsville  —    (Patient since 2008)

Always a pleasurable visit.


StarStarStarStarStar Very friendly and helpful —    (Patient since 2009)

Very friendly and helpful


StarStarStarStarStar We never wast an exhorbitant amount of time wai... —    (Patient since 2009)

We never wast an exhorbitant amount of time waiting to be seen unlike too many other doctors. the nurse were patient courteous and helpful. Dr Farrell was very personable and I like him very much.


StarStarStarStarStar The entire staff is courteous and well informed... —    (Patient since 2007)

The entire staff is courteous and well informed. Dr. Ferrell will take all the time needed for a complete and through examination..


StarStarStarStarStar Office visit —    (Patient since 2019)

Very professional and personable staff and Doctor. I had a great visit.


StarStarStarStarStar Staff is always friendly. Staff works hard to ... —    (Patient since 2023)

Staff is always friendly. Staff works hard to make appointments as soon as possible for prescription updates. Staff in optical is exceptional - helpful, knowledgeable, and extremely helpful. I have to see a specialist so I use another medical provider.


StarStarStarStarStar  —    (Patient since 2012)

Prompt, efficient, thorough


StarStarStarStarStar My favorite medical provider  —    (Patient since 2017)

This is one of the friendliest, most efficient medical practices I have ever visited. Everyone from the receptionist to the techs, the Dr and the check out person were professional but happy and friendly. Thanks for a great and reassuring experience.


StarStarStarStarStar The staff is friendly and professional. —    (Patient since 2023)

The staff is friendly and professional.


StarStarStarStarStar By far, the most caring, professional staff.  —    (Patient since 2014)

By far, the most caring, professional staff.


StarStarStarStarStar Bailey Eye Care are the best folks!  —    (Patient since 2018)

Bailey Eye Care are the best folks! They are kind, friendly and professional and are quite accommodating when you need to see the Eye Doctor for an emergency or concerning issue.


StarStarStarStarStar The doctor and staff were awesome. They know th... —    (Patient since 2010)

The doctor and staff were awesome. They know their jobs and they do their jobs professionally and courteous. Thank Bailey Cove for your services. Mary Ann Brown.


StarStarStarStarStar Best service —    (Patient since 2015)

Everyone is so nice and helpful. The doctors are the best enjoy come in there.


StarStarStarStarStar Very professional, thorough and on time. Totall... —    (Patient since 2023)

Very professional, thorough and on time. Totally recommend.


StarStarStarStarStar Bailey Cove Eye Care is excellent —    (Patient since 2007)

I have always had excellent care at Bailey Cove Eye Care. Extremely well managed and staffed. I have total confidence in their care.


StarStarStarStarStar This was my first visit to Bailey Cove Eye Care... —    (Patient since 2023)

This was my first visit to Bailey Cove Eye Care. There are many options to consider when ordering new glasses. All of the options were explained carefully and I feel confident that my glasses will be exactly what I need. The staff members were warm and welcoming and made me feel like they were happy I had chosen their office.


StarStarStarStarStar Staff continues to be as professional and frien... —    (Patient since 2011)

Staff continues to be as professional and friendly as always. The quality of the eye care is top-tier and greatly appreciated. Wouldn’t go anywhere else.


StarStarStarStarStar Very caring and efficient practice. —    (Patient since 2022)

Very caring and efficient practice.


StarStarStarStarStar Welcoming,timely,professional staff at every le... —    (Patient since 2016)

Welcoming,timely,professional staff at every level❣️


StarStarStarStarStar You gave me a freedom to see again! —    (Patient since 2022)

You gave me a freedom to see again!


StarStarStarStarNo Star We have been using this Eye Care for over 20 ye... —    (Patient since 2007)

We have been using this Eye Care for over 20 years. Dr. Ferrell is through and does an exceptional job.


StarStarStarStarStar Eye care at its best.  —    (Patient since 2018)

Folks here genuinely care about the health of your eyes.


StarStarStarStarStar Everyone in the office is so friendly and help... —    (Patient since 2022)

Everyone in the office is so friendly and helpful. I’ve now been to Bailey Cove Eye Care twice, and both visits were fantastic!


StarStarStarStarStar Did not have to wait long at all. The staff was... —    (Patient since 2014)

Did not have to wait long at all. The staff was pleasant.


StarStarStarStarStar I wish I could rate higher than a 10!! Dr Ferre... —    (Patient since 2012)

I wish I could rate higher than a 10!! Dr Ferrel is so great and kind and he knows his stuff and each person on his staff are absolutely wonderful and l sweet!!


StarStarStarStarStar Convenient location and staff.  —    (Patient since 2021)

Convenient location and staff. Dr. Ferrell is very kind and efficient.


StarStarStarStarNo Star Very helpful, but slow —    (Patient since 2022)

Everyone is thorough, convenient, and helpful. I gave 4 stars instead of 5 because I waited 30 minutes after my appointment time to be called, and another 20 minutes sitting in the room waiting for the Dr.


StarStarStarStarStar Everyone is so pleasant and professional!! —    (Patient since 2012)

Everyone is so pleasant and professional!!


StarStarStarStarStar I came in an hour early. Elizabeth helped me a... —    (Patient since 2008)

I came in an hour early. Elizabeth helped me almost immediately and fixed my glasses with replacement lenses.


StarStarStarStarStar  —    (Patient since 2018)

Very professional and great service.


StarStarStarStarStar Efficient, courteous staff and doctors.  —    (Patient since 2021)

Efficient, courteous staff and doctors.


StarStarStarStarStar I highly recommend Bailey Cove Eye Care. —    (Patient since 2008)

I highly recommend Bailey Cove Eye Care. The doctors and staff are professional, knowledgeable, efficient, timely, kind, and provide top notch care.


StarStarStarStarStar Overjoyed with my experience and results.  —    (Patient since 2022)

The staff was kind, courteous and prompt. Very professional yet personable. The process has been so beneficial to my wellbeing.


StarStarStarStarStar All the staff and doctors are very kind and pro... —    (Patient since 2019)

All the staff and doctors are very kind and professional that you can feel very pleased and confortable 👍🏻♥️


StarStarStarStarNo Star I am very pleased with Dr Farrell.  —    (Patient since 2008)

I am very pleased with Dr Farrell.


StarStarStarStarStar The staff is friendly and value your time as a ... —    (Patient since 2018)

The staff is friendly and value your time as a patient. Dr. Chenault is a very knowledgeable and compassionate physician. Kathi in the eye center is the best in town! I do not trust any one else to help me pick frames that I love and get compliments on. She is so patient, and incredibly wonderful to work with! I always recommend this office any time I get the chance.


StarStarStarStarStar Exceptional Care and Customer Focus —    (Patient since 2008)

Dr Farrell has provided exceptional professional eye care to my family for over 20 years. He and his staff are customer focused and genuinely care about my family!


StarStarStarStarStar Recent visit was great —    (Patient since 2019)

The staff was very professional, efficient and friendly. Dr Chenault has been my doctor for several years and she is great. Her recommendation for for my eyes have been spot on.


StarStarStarStarStar Great service, as always. —    (Patient since 2009)

Great service, as always.


StarStarStarStarStar Outstanding  —    (Patient since 2023)

They got me in quick. I never have seen an eye doctor in my life. They diagnosed my condition and set me up with a surgeon. Excellent services👍


StarStarStarStarStar Quality eye wear. Fast friendly service. —    (Patient since 2020)

Quality eye wear. Fast friendly service.


StarStarStarStarStar Love this office!  —    (Patient since 2020)

Everyone is always so nice from the time you walk in to the time you walk out, and I felt like my concerns were listened too and actions were taken to try to help get my issues resolved. And they were so great with my 4 year old. All of this means the world


StarStarStarStarStar Everyone made me feel like I was very special a... —    (Patient since 2018)

Everyone made me feel like I was very special and took the time needed for me.


StarStarStarStarStar The friendly, efficient service will make me co... —    (Patient since 2021)

The friendly, efficient service will make me come back every time. Thank you.


StarStarStarStarNo Star Bailey Cove Eye Care worked me into their sched... —    (Patient since 2014)

Bailey Cove Eye Care worked me into their schedule for a recent eye issue. The assistant did a thorough pre-scan and was courteous throughout as was the doctor who worked me into her schedule. This was helpful and informative.


StarStarStarStarStar Dr. Chennault and the crew of Bailey Cove Eye C... —    (Patient since 2021)

Dr. Chennault and the crew of Bailey Cove Eye Care are top notch. I had a very short wait time in the front and perfect care in the examination and consultation. I recommend this facility wholeheartedly.


StarStarStarStarStar Great personalities and work ethic provided by ... —    (Patient since 2023)

Great personalities and work ethic provided by both the staff and dr. Made me feel very comfortable.


StarStarStarStarStar Professional.  —    (Patient since 2022)

Professional, easy going, works for me.


StarStarStarStarStar Very friendly and professional! —    (Patient since 2021)

Very friendly and professional!


StarStarStarStarStar Prompt Excellent service! —    (Patient since 2011)

Prompt Excellent service!


StarStarStarStarStar Always kind and competent.  —    (Patient since 2013)

Always kind and competent.


StarStarStarStarStar  —    (Patient since 2021)

I tell everyone together because everyone’s super sweet and Dr. F is awesome.


StarStarStarStarStar Dr Ferrell and his entire staff  —    (Patient since 2007)

Dr Ferrell and his entire staff are excellent and qualified from the initial examination to proper fitting for glasses or contacts,


StarStarStarStarStar All of the staff are professional, polite and f... —    (Patient since 2017)

All of the staff are professional, polite and friendly. Service is provided in a timely manner and the frames are beautiful - plenty of choices. You are treated with kindness and the care is top notch!


StarStarStarStarStar Good choice. —    (Patient since 2019)

Wait time is minimal. Dr Chenault is personable and friendly. The staff is very personable also.


StarStarStarStarStar Professional team of staff and doctors.Pleasan... —    (Patient since 2013)

Professional team of staff and doctors. Pleasant visit. On Time Appt. Thorough exam with thorough explanation of testing and results.


StarStarStarStarStar David —    (Patient since 2021)

Always friendly and professional, great staff!


StarStarStarStarStar Great experience and very pleased!!!!!! —    (Patient since 2019)

Great experience and very pleased!!!!!!


StarStarStarStarStar Everyone was friendly from the moment I walked ... —    (Patient since 2018)

Everyone was friendly from the moment I walked in till I walked out.


StarStarStarStarStar Very good experience —    (Patient since 2023)

Very professional staff. I am a new patient. The doctor reviewed the records from my previous eye specialist who had retired. He got an overview incl. dates very quickly and was able to build on that. He is very knowledgeable, friendly and calm.


StarStarStarStarStar Everyone is wonderful and caring. Short waits. ... —    (Patient since 2016)

Everyone is wonderful and caring. Short waits. Very professional.


StarStarStarStarStar Outstanding and prompt service! —    (Patient since 2019)

Outstanding and prompt service!


StarStarStarStarStar Thorough exam by well trained staff. . Clear in... —    (Patient since 2008)

Thorough exam by well trained staff. . Clear instructions by the Dr.


StarStarStarStarStar I called Bailey Cove Eye Care because I was hav... —    (Patient since 2013)

I called Bailey Cove Eye Care because I was having an issue with my right eye. i was given an appointment the next morning and seen and did not have to wait to get in. I was worried that getting an appointment at the last minute would be hard but they took such good care of me.


StarStarStarStarStar Bailey Cove Eye Care  —    (Patient since 2017)

Dr. Ferrell is an excellent doctor and very personable as well. The staff is also helpful and friendly. Best optometry office I have ever been to!


StarNo StarNo StarNo StarNo Star ... —    (Patient since 2023)

i give you a five stars. efficient, accurate and prompt. very comfortable to be with and talked to. did not rush my time. i have found an eye doctor who is very pleasing and kind to me. i have no intention of changing him for another.


StarStarStarStarStar Very thorough eye exam. Very helpful in getting... —    (Patient since 2007)

Very thorough eye exam. Very helpful in getting the perfect fit


StarStarStarStarStar Great Dr's, great staff! —    (Patient since 2009)

I love the staff and Dr's at Bailey Cove eye care. They are friendly and thorough. Very personable and Kathy is my go too for my glasses and fittings.


StarStarStarStarStar Dr Chenault is wonderful  —    (Patient since 2017)

Dr Chenault is wonderful


StarStarStarStarStar The service and care of the doctors and staff…... —    (Patient since 2014)

The service and care of the doctors and staff…is superior…at Baileycove Eye Care! It’s such a pleasure doing business with them!


StarStarStarStarStar Staff were very friendly and competent. No long... —    (Patient since 2016)

Staff were very friendly and competent. No long wait and all my questions got answered.


StarStarStarStarStar Great staff —    (Patient since 2021)

Attentive staff that gets you checked in quickly. Techs that are very efficient at getting through all the tests. Internet service was down but they quickly adjusted and was still able to operate and take care of the patients.


StarStarStarStarStar Outstanding Dr., staff and service! —    (Patient since 2015)

Dr. Ferrell had been my primary Opthalmologist for over 6 years. From regular exams and checkups to serious eye conditions requiring multiple surgery's. Dr. Ferrell has been on top of finding the right surgeons for me. He has an excellent bedside manner and has been the most thorough Opthalmologist I've seen. I travel in and out of the U.S. frequently and will drive or fly in for appointments. I trust Dr. Ferrell as my Dr. along with his great staff!


StarStarStarStarStar Pleasant and caring staff.  —    (Patient since 2017)

Pleasant and caring staff.


StarStarStarStarStar Positive and professional office staff and I hi... —    (Patient since 2008)

Positive and professional office staff and I highly recommend Dr Ferrell.


StarStarStarStarStar I called last minute with an eye infection and ... —    (Patient since 2023)

I called last minute with an eye infection and your staff worked me in right a closing time. I was treated and given meds to take which took care of it. Very grateful for the help!!!


StarStarStarStarStar Always nice, polite, always answers any questio... —    (Patient since 2020)

Always nice, polite, always answers any questions I may have and they went over the top presenting me with flowers the day of my visit because it was my birthday. Two thumps up


StarStarStarStarStar Friendly office staff, excellent eye care —    (Patient since 2023)

Friendly office staff, excellent eye care


StarStarStarStarStar Staff.. —    (Patient since 2010)

Carly was very thorough in prepping me for my exam and very helpful with the peripheral vision test. Mary Beth was very professional as well as personable,listening and eager to improve my eye sight. Ashley was very helpful in describing a better contact lense for me as well as thoroughly breaking down the pricing.


StarStarStarStarStar Excellent care and personal service. —    (Patient since 2021)

Excellent care and personal service. The staff is knowledgeable and professional and Dr. Farrell takes the time needed to explain everything completely and give you a full diagnosis.


StarStarStarStarStar Dr. Ferrell at Bailey Cove Eye Care —    (Patient since 2017)

Dr. Ferrell is an excellent doctor and is also very personable when dealing with patients. He thoroughly explains the procedure and any options the patient might consider.


StarStarStarStarStar Dr Ferrell and staff are the best-1- very thoro... —    (Patient since 2010)

Dr Ferrell and staff are the best-1- very thorough and professional ! Melanie Goff


StarNo StarNo StarNo StarNo Star Getting too big for their britches —    (Patient since 2007)

I did not schedule a year in advance. So..when I did call, I was scheduled for 2 months later. Much too long a waiting list. Other eye people may have a shorter list. Bud


StarStarStarNo StarNo Star Unexpected Fitting Cost - Very Upset —    (Patient since 2022)

I was fitted for contacts and the fitting price was not explained to me prior to fitting. Since I was only receiving trial contacts to see if they work for me, I certainly was not prepared to pay this cost. If I would have known there was a cost associated, I would have declined the fitting and moved forward with glasses. I am extremely upset about this cost. This is lost money that could have been used for what I needed most, reading glasses.


StarStarStarStarStar  —    (Patient since 2018)

Great staff.. very caring and wonderful staff


StarStarStarStarStar  —    (Patient since 2018)

Great staff.. very caring and wonderful staff


StarStarStarStarStar Review for Bailey Cove Eye Care —    (Patient since 2010)

Great staff. Dr. Farrell is wonderfully caring, up to date on all treatments and meds, etc. He is extremely thorough, offering solutions for all eye situations.


StarStarStarStarStar I’ve been a seeing Dr. Farrell for well over 15... —    (Patient since 2007)

I’ve been a seeing Dr. Farrell for well over 15 years. Everyone who works for Bailey Cove Eye Care is always so friendly and helpful. Great folks!


StarStarStarStarStar Very courteous staff —    (Patient since 2019)

Very courteous staff, Dr. Chenault very knowledgable. Thank you.


StarStarStarStarStar Everyone was friendly, professional and thoroug... —    (Patient since 2019)

Everyone was friendly, professional and thorough in their job. And how can you go wrong with Reese peanut butter cups at checkout?


StarStarStarStarStar Great staff and doctors. Receptionists, techn... —    (Patient since 2018)

Great staff and doctors. Receptionists, technician, everyone is kind and efficient.


StarStarStarStarStar I have been seeing Dr. Ferrell for several year... —    (Patient since 2011)

I have been seeing Dr. Ferrell for several years and would not think of changing providers. He has always been thorough and has a terrific communication style. His staff is always friendly and helpful as well.


StarStarStarStarStar  —    (Patient since 2019)

every one friendly helpful and was able to answer questions dr ferrell tops explain treatment and answered many question


StarStarStarStarStar Professional, efficient customer service.... Ma... —    (Patient since 2023)

Professional, efficient customer service.... Marjan is the best!!


StarStarStarStarStar Always get great service. Above and beyond.... —    (Patient since 2011)

Always get great service. Above and beyond.


StarStarStarStarStar great staff & Doctor,& they serve veterans.Keep... —    (Patient since 2022)

great staff & Doctor,& they serve veterans.Keeps me from driving to B'ham


StarStarStarStarStar The doctors and staff are always professional, ... —    (Patient since 2018)

The doctors and staff are always professional, friendly and helpful. We feel welcome as soon as we walk in the door.


StarStarStarStarStar Very nice and courteous!! Did a great job with ... —    (Patient since 2021)

Very nice and courteous!! Did a great job with checking eyes.


StarStarStarStarStar Associates were friendly and efficient. Dr. Fe... —    (Patient since 2023)

Associates were friendly and efficient. Dr. Ferrell was friendly, knowledgeable, and professional.


StarStarStarStarStar Great staff and Dr. Ferrell is good to explain ... —    (Patient since 2008)

Great staff and Dr. Ferrell is good to explain everything. It is a good environment where everyone is very friendly and most helpful.


StarStarStarStarStar Staff is helpful and knowledgeable. Dr. answer... —    (Patient since 2022)

Staff is helpful and knowledgeable. Dr. answers all my questions in a straightforward way.


StarStarStarStarStar I've been bringing my son here for the past 8 y... —    (Patient since 2014)

I've been bringing my son here for the past 8 years. I couldn't imagine taking him anywhere else. Everyone is always so nice and helpful.


StarStarStarStarStar Dr. James knowledge and treatment is govery hel... —    (Patient since 2014)

Dr. James knowledge and treatment is good very helpful


StarStarStarStarStar We are happy withDr.James diagnosing and treati... —    (Patient since 2014)

We are happy withDr.James diagnosing and treating us very well and spending enough time with us


StarStarStarStarStar Very professional and knowledgeable staff. —    (Patient since 2012)

Very professional and knowledgeable staff.


StarStarStarStarStar Always kind, courteous, and professional! —    (Patient since 2008)

Always kind, courteous, and professional!


StarStarStarStarStar The whole Staff is AMAZING! We love our yearly ... —    (Patient since 2021)

The whole Staff is AMAZING! We love our yearly visit


StarStarStarStarStar Everyone was very professional and informative ... —    (Patient since 2023)

Everyone was very professional and informative during the whole process of the exam and glasses fitting.


StarStarStarStarStar I highly recommend Bailey Cove Eye CareI have ... —    (Patient since 2014)

I highly recommend Bailey Cove Eye Care I have been a patient there for about 6 years and have experienced professional care from Dr.Mary Beth Chenault who is very knowledgeable and kind, the staff is also polite and friendly.


StarStarStarStarStar Very nice place —    (Patient since 2020)

I was treated kindly and would recommend this office to others.


StarStarStarStarStar Great doctors —    (Patient since 2016)

Prompt, friendly office staff. Great doctors and care.


StarStarStarStarStar Bailey Cove Eye Care provided expert help. They... —    (Patient since 2023)

Bailey Cove Eye Care provided expert help. They answered all my questions, gave me the time and advice to make choices, and made sure I was happy with my care.


StarStarStarStarNo Star Had to wait a little too long before the doctor... —    (Patient since 2019)

Had to wait a little too long before the doctor examined me.


StarStarStarStarStar  —    (Patient since 2013)

This is a pleasant and cheerful office, clean and bright. I never feel hurried by either the staff or Dr. Ferrell; my questions are welcomed and answered. I would recommend this practice to anyone...


StarStarStarStarNo Star The store is clean and set up nicely. Friendly ... —    (Patient since 2021)

The store is clean and set up nicely. Friendly staff.


StarStarStarStarStar Friendly and helpful staff —    (Patient since 2011)

Friendly and helpful staff


StarStarStarStarStar We've found that this is the best eyecare place... —    (Patient since 2020)

We've found that this is the best eyecare place in town after visiting other providers. You really go the extra mile compare to everyone else and we like you to know you've got loyal customers now.


StarStarStarStarStar Expeditious and Kind Appt —    (Patient since 2008)

Expeditious, professional, helpful, and kind service


StarStarStarStarStar The best Eye Clinic in Huntsville! Thanks Bail... —    (Patient since 2019)

The best Eye Clinic in Huntsville! Thanks Bailey Cove Eye Care!


StarStarStarStarStar You guys are awesome !!! Both doctors and all t... —    (Patient since 2021)

You guys are awesome !!! Both doctors and all the staff are amazing!!!


StarStarStarStarStar Receptionist very friendly when I walked in the... —    (Patient since 2023)

Receptionist very friendly when I walked in the door asking if they were accepting new patients. She took the time to look through cancellations as they were so busy for over a month and found me an appointment. Not surprised at how busy they were because I had read many fine recommendations for this practice. All very nice and professional staff.


StarStarStarStarStar  —    (Patient since 2017)

Just good folks! Staff is great!


StarStarStarStarStar I always receive excellent eye care. Love both ... —    (Patient since 2017)

I always receive excellent eye care. Love both Dr Chenault and Dr Ferrell. Their support staff shows so much respect to their patients.


StarStarStarStarStar All personnel are very professional, friendly, ... —    (Patient since 2007)

All personnel are very professional, friendly, and efficient. Always a great experience at this office.


StarStarStarStarStar Everyone is so polite and friendly. You are tol... —    (Patient since 2021)

Everyone is so polite and friendly. You are told what is going to be done before each of the exams and why they are done. Any questions you have can be answered in detail with clarity. From signing in until you leave is a very pleasant experience.


StarStarStarStarStar Love my glasses!! Love Ms. Cathy! She always ta... —    (Patient since 2011)

Love my glasses!! Love Ms. Cathy! She always takes good care of me.


StarStarStarStarStar I can’t be more satisfied with the services 👍�... —    (Patient since 2019)

I can’t be more satisfied with the services 👍🏻


StarStarStarStarStar Optical - fitting/choosing glasses —    (Patient since 2022)

I am very impressed with the excellent service received in the Optical area (fitting/adjusting for frames). After receiving very poor service at another eyewear location in Huntsville, it has been such a relief to know that Bailey Cove Eye Care can properly fit glasses with patience and expertise, listening to the customer's needs.


StarStarStarStarStar Thank you for making me feel like family and yo... —    (Patient since 2018)

Thank you for making me feel like family and your only patient


StarStarStarStarStar Wow! ;-) —    (Patient since 2020)

Wow, where do I start, ya'll? Such patience and flexibility as I work through many different tries with contacts. Ashley is a gem, so patient and good-natured. Faith was the same way too. Wonderful experience. Thank you! gia


StarStarStarStarStar Very professional and caring staff. Answered a... —    (Patient since 2023)

Very professional and caring staff. Answered all questions and took the time to make sure I was satisfied. I would definitely recommend them to anyone for their eye care.


StarStarStarStarStar Great Dr. very knowable No wait. —    (Patient since 2020)

Great Dr. very knowable No wait.


StarStarStarStarStar Great service. They were able to squeeze me in ... —    (Patient since 2017)

Great service. They were able to squeeze me in with no issue to fix my glasses


StarStarStarStarStar see above! —    (Patient since 2018)

Please compliment all the people working at Bailey cove Eye Care. Everyone is helpful, efficient and have the most wonderful smiles and demeanor....it's "fun" to go there.


StarStarStarStarStar  —    (Patient since 2007)

Timely & thorough service and friendly and professional personnel


StarStarStarStarStar 15 years later still 10/10 —    (Patient since 2008)

I have been a patron here since I was 9, currently 24. The staff is always excellent, friendly, and helpful. This is one doctor's appointment that never gives me anxiety. They make scheduling and appointments easy and are great at communicating. Dr. Ferrell is the best! 10/10


StarStarStarStarStar Professional and caring environment  —    (Patient since 2022)

The staff is caring, professional and meets the needs of the clients. Dr. Chenault is thorough and presents in a professional and caring manner.


StarStarStarStarStar Takes very good care of one. Very friendly and ... —    (Patient since 2021)

Takes very good care of one. Very friendly and very conscious of the patient 's time. No long wait period.


StarStarStarStarStar Staff and Doctor Outstanding! —    (Patient since 2008)

Staff and Doctor Outstanding!


StarStarStarStarStar We LOVE Bailey Cove Eye Care.  —    (Patient since 2023)

We LOVE Bailey Cove Eye Care.


StarStarStarStarStar  —    (Patient since 2007)

always treated respectfully and professionally by all personnel in the office.


StarStarStarStarStar Great service from support staff. The Eye Dr. W... —    (Patient since 2023)

Great service from support staff. The Eye Dr. Was professional and knowledgeable about my problem. He is my new eye professional.


StarStarStarStarStar Everyone was very professional. —    (Patient since 2017)

Everyone was very professional. The facility and equipment were cleaned and sanitized. I appreciate the extra effort the staff goes to for my comfort and confidence. They were ready on time and the visit went smoothly. I have great confidence in the doctor who was very informative and answered all my questions thoroughly. I trust the doctor and his staff.


StarStarStarStarStar Very professional and friendly.  —    (Patient since 2020)

Very professional and friendly.


StarStarStarStarStar Staff is very friendly and helpful. Appointment... —    (Patient since 2019)

Staff is very friendly and helpful. Appointments are on time, and my optometrist really looks out for me. Marjan helps me with my selection and fit. Wouldn't consider going anywhere else.


StarStarStarStarStar Highly satisfied! —    (Patient since 2016)

Everyone is very friendly and helpful. I’m always satisfied with the service I receive.


StarStarStarStarStar Great service —    (Patient since 2020)

I was treated with compassion and care.


StarStarStarStarStar Glasses repair —    (Patient since 2012)

Kathy is the best always taking care of my needs


StarStarStarStarStar Very friendly staff —    (Patient since 2020)

Very friendly staff However I do not want to leave a 20 word review


StarStarStarStarStar Excellent service from friendly people  —    (Patient since 2010)

Excellent service from friendly people


StarStarStarStarStar Always caring and professional. —    (Patient since 2010)

Always caring and professional.


StarStarStarStarStar Very nice and helpful —    (Patient since 2011)

Everyone is top notch. Very helpful and professional.


StarStarStarStarStar you have an Engineet tratned Dr. —    (Patient since 2020)

you have an Engineer trained Dr.


StarStarStarStarStar Beautiful office and friendly, helpful employee... —    (Patient since 2008)

Beautiful office and friendly, helpful employees.


StarStarStarStarStar Professional staff and very nice. —    (Patient since 2012)

Professional staff and very nice.


StarStarStarStarStar would U please get me another appointment to ha... —    (Patient since 2019)

would U please get me another appointment to have cataract surgery .


StarStarStarStarStar Dr. Ferrell and Staff —    (Patient since 2017)

Dr. Ferrell and his staff are all great!


StarStarStarStarStar  —    (Patient since 2009)

I have been using Bailey Cove eyecare for years. They are very professional, accurate, fast, and reasonably priced. Best optometrist I have used what more could you want?


StarStarStarStarNo Star Very nice operation, felt like the exam was hon... —    (Patient since 2022)

Very nice operation, felt like the exam was honest and thorough.


StarStarStarStarStar Absolutely amazing & caring staff that cares ab... —    (Patient since 2008)

Absolutely amazing & caring staff that cares about each patient! Never felt rushed and they all embody true customer service.


StarStarStarStarStar Amazing, caring staff including front desk and ... —    (Patient since 2022)

Amazing, caring staff including front desk and phone! I left seeing better than I have in years and that was just with temporary solution to my problem! I will definitely go back for a completion of a plan for improved vision!


StarStarStarStarStar Great place with great people. —    (Patient since 2022)

Great place with great people.


StarStarStarStarStar As always, great care provided. —    (Patient since 2013)

As always, great care provided.


StarStarStarStarStar Excellent Service and Care  —    (Patient since 2022)

I received excellent care by Dr. Chenault and staff. I would refer to anyone in need of an optometrist. Thank you!


StarStarStarStarStar Bailey Cove Eye Care delivers on providing a co... —    (Patient since 2008)

Bailey Cove Eye Care delivers on providing a courteous, professional and expeditious experience under the expert direction of Dr. Ferrell.


StarStarStarStarStar friendly carinng answers questions —    (Patient since 2019)

friendly carinng answers questions


StarStarStarStarStar You were very thorough when I called and determ... —    (Patient since 2010)

You were very thorough when I called and determined that my symptoms required an appointment that’s day. Everyone was very helpful. Thank you


StarStarStarStarStar My new go to eye care! —    (Patient since 2022)

Welcomed by friendly knowledgable staff. Very short wait time. Services rendered with the utmost care. Thankful to have found Bailey Cove Eye Care.


StarStarStarStarStar The technician and the doctor were very profess... —    (Patient since 2009)

The technician and the doctor were very professional, kind, and caring. I had a broken pair of glasses that one of the technicians got fixed very quickly.


StarStarStarStarStar Everyone is so nice and helpful.  —    (Patient since 2020)

Everyone is so nice and helpful.


StarStarStarStarStar Bailey Cove Eye Care takes the time to talk to ... —    (Patient since 2020)

Bailey Cove Eye Care takes the time to talk to you about any issues you have with your eyes from one exam to the next.


StarStarStarStarStar Very pleasant and helpful —    (Patient since 2020)

Very pleasant and helpful


StarStarStarStarStar Efficient and attentive. Dr. Chenault... —    (Patient since 2016)

All staff efficient and attentive. Dr. Chenault is kind, personable and explains issues fully. All questions answered.


StarStarStarStarStar Friendly staff and doctors. Very knowledgeable ... —    (Patient since 2007)

Friendly staff and doctors. Very knowledgeable doctors who do not rush you and listen to your concerns.


StarStarStarStarStar  —    (Patient since 2008)

Always enjoy my annual eye exam with Dr. Ferrell. I feel like he is one of the few eye doctors who take a personal approach to providing eye care to his patients. In a world where Healthcare is becoming less and less about the patients it is such a refreshing experience to have Dr. Ferrell for my eye care. I have been seeing him for nearly ten years and appreciate him every single time.


StarStarStarStarStar  —    (Patient since 2016)

Friendly knowledgeable staff!


StarStarStarStarStar Love the doctors and staff —    (Patient since 2018)

Love the doctors and staff


StarStarStarStarStar Very nice and efficient. Good office and labs.... —    (Patient since 2015)

Very nice and efficient. Good office and labs.


StarStarStarStarStar Excellent eye care center —    (Patient since 2022)

Excellent eye care center. Staff are very helpful and caring. They have a good selection of frame options as well.


StarStarStarStarStar My Doctor literally saved my life. She found m... —    (Patient since 2016)

My Doctor literally saved my life. She found my high blood pressure and made certain that I schedule a visit to my medical Doctor. I’m forever grateful to her.


StarStarStarStarStar Organized, efficient and friendly  —    (Patient since 2018)

Organized, efficient and friendly


StarStarStarStarStar Everything went well and staff was friendly. —    (Patient since 2019)

Everything went well and staff was friendly.


StarStarStarStarNo Star Title: Why? Sorry, no title. —    (Patient since 2021)

Convenient and comprehensive, including referral to needed ophthalmology. One point docked from my review because Solutionreach, Inc's "fine print" below was in such a small font that I had to greatly enlarge it to be able to read it.


StarStarStarStarStar Squeezed me in last minute and were super warm ... —    (Patient since 2022)

Squeezed me in last minute and were super warm and kind. Thank you so much for easing my worries. Will be back for all our eye needs!


StarStarStarStarNo Star My paper perscription was wrong! The people at... —    (Patient since 2021)

My paper perscription was wrong! The people at Lens Crafters picked up the error.


StarStarStarStarStar The service is great, the staffs were all frien... —    (Patient since 2022)

The service is great, the staffs were all friendly and Dr. Mary Beth explained clearly the condition of my eyes. The only think I can comment is when you pick up your glasses you have to have an appointment again that should not be. Other than that everything is good.


StarStarStarStarStar Friendly, caring, and very competent staff. —    (Patient since 2009)

Friendly, caring, and very competent staff.


StarStarStarStarStar Outstanding Eye Care Office —    (Patient since 2020)

The office is very efficient, very friendly, and very clean. My interaction with the initial examination technician, the doctor, and the contacts specialist were all quite pleasant and I felt appreciated as a patient. I would recommend this office to anyone.


StarStarStarStarStar Excellent support and assistance. Nice folks an... —    (Patient since 2022)

Excellent support and assistance. Nice folks and very knowledgeable.


StarStarStarStarStar Staff is friendly and helpful. Office is clean... —    (Patient since 2017)

Staff is friendly and helpful. Office is clean and comfortable.


StarStarStarStarStar Everyone always friendly and professional. —    (Patient since 2020)

Everyone always friendly and professional.


StarStarStarStarStar Bailey Cove Eye Care is Great —    (Patient since 2008)

The people at Bailey Cove Eye Care are great, caring, and always helpful.


StarStarStarStarStar Wonderful Doctors and staff. —    (Patient since 2021)

Wonderful Doctors and staff.


StarStarStarStarStar Coca-cola and coffee —    (Patient since 2020)

Friendly staff, great care, and affordable prices for services and products


StarStarStarStarStar The staff and Dr. Chenault are so courteous and... —    (Patient since 2022)

The staff and Dr. Chenault are so courteous and caringl.


StarStarStarStarStar Friendly eye care  —    (Patient since 2010)

Courteous, friendly and knowledgeable service.


StarStarStarStarStar After searching for a while for an eye doctor, ... —    (Patient since 2022)

After searching for a while for an eye doctor, I think I’ve finally found one that feels like a perfect fit. Everyone was extremely friendly from the moment I walked in with the front desk ladies all the way to my eye exam with Dr. Chenault. Can’t recommend this clinic enough.


StarStarStarStarStar Best eye doctor and staff! —    (Patient since 2017)

Everyone is so kind and willing to answer questions! I have never waited a long time to see the doctor. I find myself looking forward my next visit because they are so quick and painless!


StarStarStarStarStar Nice staff and the doctors are great!  —    (Patient since 2017)

Nice staff and the doctors are great!


StarStarStarStarStar I enjoy every visit! —    (Patient since 2015)

I enjoy every visit! Dr. Chenault is always pleasant and thorough. Also, Mrs. Kathy is my go-to to help me pick my frames. She always goes above and beyond to help me find the perfect pair that fits me! Just overall great experience this visit!


StarStarStarStarStar . best exam I ever had..... —    (Patient since 2022)

. best exam I ever had.....


StarStarStarStarStar They managed to get me an appointment on short ... —    (Patient since 2018)

They managed to get me an appointment on short notie


StarStarStarStarStar 5-Star Rating for Bailey Cove Eye Care —    (Patient since 2010)

I give Bailey Cove Eye Care a 5-star rating. The staff is always friendly, courtesy, and professional. Dr. Ferrell is great! He takes his time with me every visit and is very pleasant. I highly recommend him as an eye doctor. You will not be disappointed.


StarStarStarStarStar We love Bailey Cove Eye Care!  —    (Patient since 2016)

We love Bailey Cove Eye Care! The staff is do friendly and the doctors are amazing!! We take out whole family!


StarStarStarStarStar Staff and Dr's are wonderful  —    (Patient since 2017)

Staff and Dr's are wonderful


StarStarStarStarStar Professional, friendly atmosphere and excellent... —    (Patient since 2010)

Professional, friendly atmosphere and excellent service.


StarStarStarStarStar Thanks for making my day so much better! Who k... —    (Patient since 2015)

Thanks for making my day so much better! Who knew an eyelash could cause so much grief? Y’all are amazing!


StarStarStarStarStar If you have troubled sight/ Bailey Cove can put... —    (Patient since 2008)

If you have troubled sight/ Bailey Cove can put it right/ no matter glasses or contacts/ eye strain can become relaxed/ you’ll look at charts and while you wait/ your pupils start to dilate/ so many varied charts you’ll see/ is it A or is it B?


StarStarStarStarStar Excellent care and great personn —    (Patient since 2018)

Excellent care and great personnel


StarStarStarStarStar Everyone was so nice and helpful. —    (Patient since 2022)

Everyone was so nice and helpful.


StarStarStarStarStar Excellent care. Would strongly recommend. In an... —    (Patient since 2011)

Excellent care. Would strongly recommend. In and out.


StarStarStarStarStar Staff is very friendly, professional, and helpf... —    (Patient since 2012)

Staff is very friendly, professional, and helpful. Dr. Farrell takes the time to explain his diagnosis and always addresses my questions. I feel listened to.


StarStarStarStarStar  —    (Patient since 2021)

The Doctor, Technicians and office personal were all very capable in providing services for my eye exam. The Technicians who reviewed my broken frames and provided directions as to the what I should do was very detail and helpful. Thank you for working me in since I came to make an appointment.


StarStarStarStarStar  —    (Patient since 2014)

Everyone was very pleasant and helpful, I was very comfortable during my appointment.


StarStarStarStarStar Professional. Tech current. Courteous. —    (Patient since 2007)

Professional. Tech current. Courteous.


StarStarStarStarStar Everyone is very friendly and care about your e... —    (Patient since 2017)

Everyone is very friendly and care about your eye health.


StarStarStarStarStar Everyone I spoke with or came into contact with... —    (Patient since 2008)

Everyone I spoke with or came into contact with was very friendly and professional. I do appreciate how the doctor and nurse take time to explain things to me with what they are doing and what they find regarding prescriptions. They really do care about their patients.


StarStarStarStarStar We have utilized Bailey Cove Eye Care for over ... —    (Patient since 2007)

We have utilized Bailey Cove Eye Care for over twenty years and have always had excellent experience with them. The doctors are very experienced and provide patient and knowledgeable care. The staff are also well-trained and very helpful. I highly recommend this practice to anyone seeking first-rate eye care.


StarStarStarStarStar Scheduling my appointment immediately after I c... —    (Patient since 2015)

Scheduling my appointment immediately after I called as it was somewhat urgent. After my appointment, scheduling another appointment with the Retina Specialist as needed.


StarStarStarStarStar  —    (Patient since 2007)

Kathy Click is an expert at adjusting glasses. She is efficient and very friendly.


StarStarStarStarStar I recommend Bailey Cove Eye Care —    (Patient since 2014)

I have been a patient at Bailey Cove Eye Care for several yrs the staff is wonderful I highly recommend them


StarStarStarStarStar Punctuality and Customer Service! —    (Patient since 2015)

Punctuality and Customer Service!


StarStarStarStarStar Always a good experience at your office! Everyo... —    (Patient since 2012)

Always a good experience at your office! Everyone is so friendly and helpful.


StarStarStarStarStar great great great great great great —    (Patient since 2020)

great great great great great great


StarStarStarStarStar The staff is always lovely —    (Patient since 2019)

The staff is always lovely and the service is great and professional. I know they are busy but do their best to be kind and patient with their patients.


StarStarStarStarStar Alway friendly and helpful.  —    (Patient since 2017)

Alway friendly and helpful.


StarStarStarStarStar Everyone is friendly and make you feel your bei... —    (Patient since 2018)

Everyone is friendly and make you feel your being there is important to them. There is never a rush to get you in and out .


StarStarStarStarStar All services were done professionally. —    (Patient since 2008)

All services were done professionally.


StarStarStarStarStar FRIENDLY STAFF,PROFESSIONAL DOCTOR WHO EXPLAINS... —    (Patient since 2022)

FRIENDLY STAFF,PROFESSIONAL DOCTOR WHO EXPLAINS THINGS IN A EASY TO UNDERSTAND WAY.


StarStarStarStarStar Dr. Chenault and staff are very friendly and kn... —    (Patient since 2016)

Dr. Chenault and staff are very friendly and knowledgeable.


StarStarStarStarStar Great service professional and care for their p... —    (Patient since 2015)

Great service professional and care for their patient


StarStarStarStarStar  —    (Patient since 2022)

Great staff! Very personable.


StarStarStarStarStar Great Staff, professional, wonderful treatment.... —    (Patient since 2015)

Great Staff, professional, wonderful treatment. Top quality eye care, great frames. Highly recommended


StarStarStarStarStar  —    (Patient since 2022)

I was very pleased since I was a new patient that I was given an appointment so quickly. Also, since I have a dental background, I was impressed with the professionalism of your staff.


StarStarStarStarNo Star Staff friendly and helpful but the wait from yo... —    (Patient since 2020)

Staff friendly and helpful but the wait from your appointment time is extremely long. Plus the drops in your eyes that burn is very stressful I could feel my blood pressure going up.


StarStarStarStarNo Star Long wait but very friendly staff  —    (Patient since 2013)

Long wait but very friendly staff


StarStarStarStarStar  —    (Patient since 2016)

Dr Chennault is excellent


StarStarStarStarStar Great experience!  —    (Patient since 2022)

I hadn't been to an eye doctor in over 4 years. Bailey Cove eye care made it a great experience for me!


StarStarStarStarStar Dr Ferrel is great and his office staff too. I... —    (Patient since 2010)

Dr Ferrel is great and his office staff too. I was having a problem with my eye and they fit me quick for an appointment.


StarNo StarNo StarNo StarNo Star Dismissive doctor and poor scheduling. —    (Patient since 2020)

Doctor was incredibly dismissive and didn’t explain to me that I had an astigmatism. I didn’t learn about that until picking out glasses (from the poor selection). I filled out my paperwork properly the past two visits and they still manage to misspell my name on every document. Staff had a scheduling error that was apparently caused by a faulty text messaging system, but later asked me to make an appointment with said faulty service… leading me to believe they lied to me. This lead me to miss two entire mornings of work due to their poor management. They didn’t give me any Ishiharas or colorblind tests even though I mentioned the decline of my ability to perceive and categorize color. I would rather drive to the other side of town to get an exam, and you should to.


StarStarStarStarStar This place is awesome!! —    (Patient since 2021)

I swear Baily Cove Eye Care is like the Publix of Eye Care places. I've never been anywhere with a staff that's so friendly and welcoming as well as super efficient. I've always had minimal wait times and the entire ambience is comfortable and relaxing. It's clear that they truly care about their patients.


StarStarStarStarStar Great friendly and professional service! —    (Patient since 2011)

Great friendly and professional service!


StarStarStarStarStar Dr Ferrell and Dr Chenault are both outstanding... —    (Patient since 2018)

Dr Ferrell and Dr Chenault are both outstanding.


StarStarStarStarStar Always a wonderful experience with Dr Ferrell a... —    (Patient since 2007)

Always a wonderful experience with Dr Ferrell and his excellent office staff …


StarStarStarStarNo Star The folks here were gracious and kind and the d... —    (Patient since 2017)

The folks here were gracious and kind and the doctor was informative and quick to diagnose and solve my problem.


StarStarStarStarStar Love this place everyone so nice and hel —    (Patient since 2012)

Love this place everyone so nice and helpful


StarStarStarStarStar Kathy is amazing.  —    (Patient since 2017)

Kathy in the optical department is amazing. She definitely knows what she’s doing.


StarStarStarStarStar Professional. Prompt. Knowledgeable. Thoroug... —    (Patient since 2017)

Professional. Prompt. Knowledgeable. Thoroughly involved in all your possible eye or even health related issues! Outstanding! Can not recommend enough. Just hope he does not get so popular that it is even harder to get an appointment!


StarStarStarStarStar Best optometrist in North Alabama.  —    (Patient since 2017)

Staff is very professional. Clean and well maintained facility. Doctors are #1!


StarStarStarStarStar Bailey Cove Eye Care Staff —    (Patient since 2016)

The opticians at Bailey Cove Eye Care are superb. Always very gracious and accommodating. On numerous occasions, I have needed to have my glasses either repaired, serviced under warranty, or just tweaked a bit to fit after months of use. They’re always very professional and their services, especially customer care, are excellent. I highly recommend Bailey Cove Eye Care for any services needed related to eye-wear and eye care!


StarStarStarStarStar The staff are very professional and efficient. ... —    (Patient since 2016)

The staff are very professional and efficient. Dr. Ferrell is extremely thorough when explaining results of tests and takes all the time required for you to be comfortable with the status of your eyes.


StarStarStarStarStar Professional, friendly and all around awesome s... —    (Patient since 2013)

Professional, friendly and all around awesome staff.


StarStarStarStarStar Greeted with respect and professionalism. My en... —    (Patient since 2022)

Greeted with respect and professionalism. My entire experience was positive and pleasant. Thank you Bailey Cove Eye Care!


StarStarStarStarStar It was great I felt very welcomed and cared for... —    (Patient since 2022)

It was great I felt very welcomed and cared for.


StarStarStarStarStar Can’t recommend enough  —    (Patient since 2008)

Every staff member is always friendly and professional and I have complete confidence in their medical expertise.


StarStarStarStarStar Always helpful with very good service. This in... —    (Patient since 2008)

Always helpful with very good service. This includes using your insurance to your benefit.


StarStarStarStarStar Dr. Farrell is the best, caring and concerned a... —    (Patient since 2011)

Dr. Farrell is the best, caring and concerned about his patients eyecare.


StarStarStarStarStar Office is very clean staff is extremely friendl... —    (Patient since 2019)

Office is very clean staff is extremely friendly and capable of doing a great job. Dr. is very knowledgeable And friendly as well.


StarStarStarStarStar Annual eye exam. Staff extremely nice and time ... —    (Patient since 2014)

Annual eye exam. Staff extremely nice and time spent on appointment was not too long.


StarStarStarStarStar Exceptional service & knowledge —    (Patient since 2014)

At Bailey Cove Eye care you get great service from caring professionals. The practice continues to grow and learn as technology changes. The staff takes the time to answer any questions you may have.