Reviews

Little waiting time, courteous staff

Sep 26, 2022

The Doctor and nurses are great! Very personable and enjoyable to work with, however the staff at the front desk and who answer the phone seem put off and less than friendly. Also, Jason who helped me with glasses was very personable and knowledgeable. Extremely helpful. But the pricing for the frames and glasses is over 100% more expensive than you can find for the same frames and similar lenses with just minimal searching.

Sep 23, 2022

I received excellent service and care; I appreciated the assistance in selecting my glasses.

Sep 21, 2022

When getting my yearly eye exam, I feel it is done thoroughly.

Sep 21, 2022

Always very kind and helpful when I take my son in to get his eyes checked and pick out new glasses.

Sep 20, 2022

Love this Office. Been a patient for over 10yrs. Friendly and easy in and out.

Sep 15, 2022

Dr Ambrose and all of the staff are outstanding. I could not be more pleased with the services rendered.

Sep 15, 2022

Felt welcomed the second I walked inside. Staff is amazing very and knowledgeable. Answered all my questions and never felt hurried. Great place. Let's not forget the Dr. is very Professional and very down to earth makes sure you understand everything he's doing talks to you like a friend.

Sep 13, 2022

Everyone is friendly and love Dr. Lee. Actually listens to what you have to say.

Sep 13, 2022

Doctor provided good care. Felt that the optometrist was a bit abrupt and while she had definitive opinions, she did not provide reasons until asked. Also, rather than being offered various options for my lenses as I have been in past years at various other places, such as whether or not to add anti-glare and anti-scratch coating, etc. She simply presented me with a total and no explanation or breakdown for how she arrived at that figure. I was tired and hatching a migraine by that time, especially with the strong perfume odor in the facility, and so I made a rushed decision on my frame which conformed to the optometrist's recommendation. I should have left and come back later to choose frames, but did not. I do not feel comfortable in my new glasses and contacted Vision Wellness on-line a week ago to ask what the return policy is, as I did not find it in writing on any receipt or any other document I received. I have only received an acknowledgement of receipt of my inquiry, but am still waiting to be furnished with the return policy.

Sep 8, 2022

Staff was amazing, helped out with all my needs

Aug 30, 2022

Good experience as always! Terrific staff

Aug 26, 2022

Very professional, friendly staff, great service, doctor is amazing he explains everything very well and very informative always.

Aug 26, 2022

All employees with outstanding people skills

Aug 25, 2022

Doctor and staff weee awesome

Aug 25, 2022

I have been going to Vision Wellness and working mostly with Dr. Lee for over ten years and have always been treating as a valued patient. Everybody is always courteous, friendly, knowledgeable and professional. They have a wide variety of glasses and lenses to choose from and are very reasonable price wise.

Aug 24, 2022

Friendly and helpful staff.

Aug 24, 2022

Ryan is super excellent and is so friendly and explains all tests results so that you completely understand the results.

Aug 10, 2022

Frames are priced too high.

Aug 4, 2022

Fast and efficient. Had an appointment the same day and was well taken care off.

Aug 4, 2022

Staff very knowledgeable and inviting, great customer service, up to date technology, and nice selection of brands

Jul 28, 2022

Vision Wellness made my family's appointment a breeze! From the staff to the Dr., we all felt very pleased with the services received.

Jul 27, 2022

Staff was friendly, professional, and knowledgeable

Jul 12, 2022

Thanks for getting me in on time. So often I am on time and my appointment is 30 minutes late. Staff was great.

Jul 9, 2022

I luv and trust Dr Lee. He is the best

Jul 8, 2022

Very informative eye exam. Best I’ve ever had.

Jul 6, 2022

I have had a lot of anxiety about my eyes. Dr. Ambrose explained my eye conditions in a way I totally could understand. My care from the receptionist, to the Dr., to picking out my eye glasses was a great experience. Thank you so much.

Jul 5, 2022

Office staff is wonderful as well as Dr. Lee.

Jun 25, 2022

Everything g about being g there yesterday was a very good day. In and out. Thank you all.

Jun 25, 2022

Thorough examination by wonderful optometrist who was very attentive to my special needs. (I have had eight eye surgeries. All the other staff were friendly and very competent. Overall just a wonderful experience.

Jun 23, 2022

The staff was very helpful with time and Answered questions. Did not utilize the optical sectioned on this visit

Jun 22, 2022

Really appreciated the time Jason spent with me selecting prescription sunglasses Plus they arrived in less than a week

Jun 22, 2022

Se. Ambrose was very friendly and thorough in explaining the results to our eye exams. He took the time to answer our questions and concerns. The office staff were friendly. The optical technician was professional and outgoing.

Jun 22, 2022

Everyone so very nice, welcoming & knowledgeable! I did buy some glasses but def may need more style in frames for reading glasses not more sunglasses. Lol loved this place tho!!

Jun 21, 2022

Awesome clinic and customer service. The staff is respectful and friendly.

Jun 21, 2022

Dr Ambrose is THE BEST. The office was so busy yet he took the time to answer every question Dillan had. Trust me he had a lot!

Jun 17, 2022

Very friendly and helpful staff!

Jun 15, 2022

Staff was informative about my insurance and broke down how my charges worked and what I had to pay and why.

Jun 14, 2022

Staff is friendly and very helpful. Ive been going here for 4 years now and I love it.

Jun 10, 2022

On time, courteous, professional and welcoming, everyone great attitude.

Jun 8, 2022

My apart was a nine 930 I got in I was taken care of and the other doctor was very nice he explained everything to me in layman terms I understood exactly what he said I appreciate it had my doctor send a prescription over to where I could buy glasses and I got them I haven’t received them yet but it takes about a week so I’m waiting but otherwise than that it was a very nice experience and I refer anybody to them they were very nice and very very appreciate it no thank you so much

Jun 5, 2022

Everyone there was very nice. The Doctor explained everything so you could understand. Very nice experience.

Jun 2, 2022

I was seen quickly. The dr was very knowledgeable and listened to my every concern. He was very thorough and explained everything to me so I left very happy with their service.

Jun 1, 2022

Fast service and professional

May 30, 2022

Dr Ambrose is awesome 🤩. Excelente 👍

May 30, 2022

Fast friendly professional

May 26, 2022

I love this location The entire staff is super friendly and knowledgeable, from the receptionist to the person that helps you pick your frame.

May 24, 2022

Organized and friendly office staff. Dr. Ambrose is very kind and thorough.

May 19, 2022

I called to make an appointment because I hadn’t been there in about 18 months. I was able to schedule an appointment for just over a week later. They are very friendly and professional. Dr. Adam Lee is very thorough, asks a lot of questions, does a great job. Our entire family uses their services. I highly recommend them.

May 13, 2022

Great practice! Awesome service; couldn't have asked for friendlier or more generous care. The doctor was professional and meticulous. Highly recommend!

May 13, 2022

All staff were very professional and welcoming. They ask you questions and actually listen to you, unkike orher places where staff seem to follow a script. They have nice, modern and clean facilities. Regarding price, although I have insurance I saved $10 compared to what I used to pay at another place for a contact's fitting. Definitely, I found a better eye doctor/office.

May 10, 2022

Everyone was very friendly, capable, and concerned about my needs.

May 9, 2022

Dr. Lee and his staff are very thorough and professional. My questions are answered in a complete manner, I don't feel rushed during the visit.

May 7, 2022

The staff are always friendly and helpful. Dr. Ambrose is professional, friendly and knowledgeable. My family has been coming here for years and will continue.

Apr 26, 2022

Very professional, patient and caring staff and doctors. Thorough exams and courteous help finding what you need. Our insurance changed for a couple years we missed really being able to come to them. Now we’re back and love it! Thank you Vision Wellness

Apr 22, 2022

Very helpful well explained

Apr 19, 2022

Fast, easy and very respectful

Apr 15, 2022

I already recommended you to a coworker today.

Apr 14, 2022

Everyone was very courteous and friendly. Not so much of an assembly line as a friendly business. Let everyone know I was hard of hearing and every one accommodated me accordingly and professionally. No long wait either.

Apr 13, 2022

Great company, everyone is helpful and efficient.

Apr 13, 2022

Very professional, always able to repair my glasses & dr gave me good explanation of my eye exam.

Apr 11, 2022

Excellent service everyone was super friendly and would like to thank Jodi personally for her assistance she’s a very approachable worker with high expectations.

Apr 5, 2022

Awesome service. I appreciate the time the doctor explain what he seen in the photos of my eyes.

Mar 31, 2022

Dr. Ambrose was amazing at explaining my condition, and very thorough as well. He was also great with my 9 year old son. I highly recommend him and Vision Wellness!

Mar 25, 2022

I have always had great service and referrals from Dr. Lee. However, my visit yesterday for an eye injury exceeded my expectations for his service. After a thorough examination and explanation of what was happening in my left eye, Dr. Lee provided a treatment plan. I left with the knowledge and understanding that my injury would heal completely.

Mar 25, 2022

Able to get a same day appointment, essential for the pain I was experiencing. Which was diagnosed as iritis.

Mar 25, 2022

Staff spelled my name wrong and despite me advising them it is still spelled wrong in this message. Check in clerk was not very receptive when asked if I could have a case for contacts and never offered one.

Mar 24, 2022

Office staff is so friendly. Nice office with a large variety of glasses to choose from. Dr Ambrose is great! Takes his time and explains everything, very thorough!

Mar 22, 2022

I do like this office personal are always friendly and the Dr who helped me is very professional and gave me options for my treatment. I definitely recommend it.

Mar 18, 2022

Technician and Doctor were very thorough and answered all the questions I had about my vision

Mar 17, 2022

The staff and my doctor are very caring and will give you detailed explainations of each of the eye tests.

Mar 16, 2022

Very clean, everyone is very friendly and great service

Mar 14, 2022

Dr was very knowledgeable and friendly Sales staff was very friendly and enjoyable to work with

Mar 5, 2022

Great experience here. The customer service was awesome and the staff here are very professional. They are also fast at getting you in and out with detailed information.

Mar 4, 2022

Very professional and thorough

Mar 2, 2022

This office is fantastic. I will recommend them to everyone. Great customer service, fast, efficient and took care of me.

Mar 2, 2022

Excellent professional staff and doctor

Feb 24, 2022

Dr. Ambrose is hands down one of the most patient optometrists I have ever had. Truly takes his time to ensure you are getting the absolute best prescription needed. Took me to the age of 35 to figure out when flipping through lenses, which one is better 1 or 2? That there is a 3rd option of neither/same. Lol. Thanks Dr Ambrose.

Feb 16, 2022

Dr was great and very professional, came in early to assess me because I arrived early to the practice myself.

Feb 10, 2022

Overall it was a productive visit and staff are friendly and professional and Dr Lee was very thorough and did not try to sell anything extra that seems to happen a lot in this industry

Feb 9, 2022

Always made to feel welcome there- I arrived an hour early yesterday and they took me in right away- Thanks to everyone that made it work. I appreciated it!

Feb 8, 2022

Process was quick, everything explained in detail, staff was pleasant as well.

Feb 8, 2022

Very welcoming, friendly, comfortable atmosphere, didn't feel rushed, doctor was very thorough and took time to explain things and answer questions.

Feb 5, 2022

Everyone was very prompt and professional. Plus personal

Feb 3, 2022

Very personable staff. This was my first visit to Vision Wellness and I was happy I chose them. My exam was quick and easy.

Jan 29, 2022

Very professional friendly and explained everything

Jan 21, 2022

Staff is always courteous and professional

Jan 21, 2022

I appreciate Dr Lee's thorough exams and appreciate that he listens to any problems and questions I have, and will address all of them.

Jan 20, 2022

As new patients, this was our first time there. Scheduling was easy and the experience was very positive. Everyone was courteous and professional.

Jan 18, 2022

Reception to this office was great. I am a new patient and I would recommend this office to everyone. Very professional and the OD--was GREAT

Jan 10, 2022

Long standing client. Very professional services and care!

Jan 5, 2022

Dr. Ambrose is very thorough in his examination. He takes time to listen to my needs and concerns and explains things in a manner in which I can comprehend. He is very congenial.

Dec 24, 2021

Dr. Ambrose and his team were pretty amazing. They listened and answered all my questions. Dr. Ambrose was very thorough and explained everything about my prescription. Office staff was very nice and accommodating.

Dec 22, 2021

The staff is awesome they treated me very well, they showed me that they really do care about my needs. I’m glad I went to them they are way better than nationwide by far.

Dec 18, 2021

Most pleasant people.very courteous, prompt, and attentive. Outstanding customer service from walking in to check in to having various eye tests, seeing the optometrist to walking out the door

Dec 7, 2021

This is how it should be to go to a doctor!! I walked in at my appointment time, they took me back immediately, doctor followed immediately behind, doctor explained everything, asked for questions and on I went!! What a refreshing experience to visit a doctor that values you and your time!! I was in and out the door in 30 minutes! Staff was friendly, polite and helpful!! I can't say enough how great this was!! Thank you!!

Dec 7, 2021

I was so impressed with everyone from the receptionist to the doctor at this Vision Center. I have had a lot of eye problems and Dr. Lee spent an enormous amount of time working to help improve my vision. I would hightly recommend him!

Dec 1, 2021

Dr.s Ambrose/Lee/and Hirstein staff are awesome. From the front desk to Jody the Optician, they are all very helpful and professional. I saw Dr Ambrose today for my annual eye exam. One of my eyes is very complicated and has gone through multiple surgeries but Dr. Ambrose took the time to explain the current condition of my eye and the possibilities in the future. I have never had such a thorough eye exam ever. I appreciate his attention to detail and foresight in possibly referring me to a retina specialist if needed. I will definitely be a continued customer of Vision Wellness. They have the most up-to-date eye examination equipment which was able to detect that I can receive a much more efficient pair of eyeglasses than the ones I am currently in. I am looking forward to getting my new glasses. Thank you very much Dr. Ambrose and staff.

Dec 1, 2021

I always have a good experience for my appointments. I’m called in a timely manner and the tech and doctors are nice and very thorough for the exam.

Nov 22, 2021

Very professional and thorough. Easy to get appointment and was seen as scheduled.

Nov 19, 2021

Maybe have staff available at eyeglass store after eye visit to say when good time would be to look for new Eye glasses/sun glasses.

Nov 16, 2021

Very courteous staff. Doctor was very helpful and took time to Explain everything. Thank you

Nov 15, 2021

Dr. Ambrose is great. He is very knowledgeable and answered all my questions.

Nov 11, 2021

The staff are friendly, courteous, and professional. Equipment is modern and patient-friendly. Dr. Ambrose takes the time to take the patient through the eye exam process and explain all the details and answer all my questions.

Nov 7, 2021

The most Professional people I have the pleasure to deal with in a long time, Want to thank Dr Ambrose again for returning my after hour call.

Nov 5, 2021

All the staff is very Professional and most courteous. everyone at Vision Wellness makes you feel like you are their most important patient. The Optometrist takes the time to show you your results and explain what it means to you , not just tell what you need to do. BIG DIFFERENCE! Try Vision Wellness, You'll be impressed!

Nov 4, 2021

As always a very good experience. Thank you.

Nov 3, 2021

Easy to schedule appointment. Appointment was on time. Everyone was efficient

Nov 2, 2021

I was very happy with my appointment with Vision Wellness. Outstanding customer service. Very good Doctors amd first rate exam. All very quickly and efficiently.

Oct 29, 2021

It's always nice coming into this office. Everyone is knowledgeable, pleasant and professional. The doctor explains everything he is doing and answers all questions. You never feel hurried. The only thing I would recommend is a larger selection of frames.

Oct 27, 2021

Great service and complete eye exam went well. I am very happy having found Vision Wellness. The staff was friendly as well as the provider. I have never had such a through eye exam and feel confident in the medical information received.

Oct 27, 2021

Awesome staff! Very friendly and knowledgeable!]

Oct 26, 2021

Professional and nice to work with

Oct 25, 2021

Examination was very complete. Discussion of results was excellent.

Oct 20, 2021

People there are very pleasant and willing to work with me.

Oct 20, 2021

I’ve been going to Dr. Lee for over ten years and he is an amazing doctor. I always refer my friends and family to him.

Oct 15, 2021

Very easy process and very one was pleasant . Had an appointment and didn’t have to wait

Oct 14, 2021

The service is top notch! Everyone is so nice. And you always give me choices with the price. And everything is clean!

Oct 4, 2021

The Doctor is amazing . Very personable and engaging. The staff now is a huge improvement since my last visit, super friendly and accommodating . I am glad I made the switch to this office and provider .

Sep 30, 2021

Very friendly staff and Doctors. Have used vision wellness for the last 8 years without any issues. Highly recommend them.

Sep 26, 2021

Wonderful people who know exactly what they're doing.

Sep 24, 2021

Really like Dr. Ambrose! Super nice, and does an excellent job explaining your eye health.

Sep 15, 2021

Thorough Eye exam, Doctor and staff friendly.

Sep 14, 2021

Everyone in the office were very friendly and professional. Dr. Ambrose is the best.

Sep 9, 2021

I've been a patient of Dr Lee at both of his offices for approximately 6 years now. It's not possible to get better care anywhere. He's totally dedicated to me and my conditions as a patient and as a person. I'm so thankful that I found him. Likewise, everyone I've dealt with in both offices has been friendly, professional, gracious and helpful.

Aug 25, 2021

We’ve been going to this location for years. I love the new renovation and also the employees are super nice.

Aug 19, 2021

Love the renovation and also the new employees!

Aug 19, 2021

Easy to schedule and friendly staff. Doctor was prompt with appt time

Aug 19, 2021

I see Dr Lee and he has been nothing but friendly, knowledgeable and professional every time I am there. The staff working there are also friendly, courteous etc. Wouldn't hesitate to recommend Vision Wellness to all my friends -if I had any :-)

Aug 18, 2021

The receptionists are always rude, I’ve been going here for about three years and every time they have a bitter attitude or act like you’re not there. The doctors themselves are always lovely, but as far as the front desk whoever is hiring them is awful at picking them out.

Aug 18, 2021

Great customer services, friendly staff, and very helpful overall. This location had a wonderful ambiance, definitely coming back.

Aug 13, 2021

Man…where do I begin? I use to go here and it was out of habit and felt some of the staff were unhappy to have customers. It was night and day this past visit. The receptionist was welcoming, kind and had some urgency in her to get things done fast and correct. The lady who did the testing was also very nice and warming.

Aug 13, 2021

Quick easy and to the point and gave me options for my glasses

Aug 5, 2021

Vision Wellness is the best! Dr Ryan Ambrose O.D. Is an outstanding eye doctor. He is so caring and personable and explains everything he does with your exam so that you completely understand what has been done.

Aug 4, 2021

The Provider was very helpful.

Jul 30, 2021

Friendship staff, easy to make appts, dr very patient and takes time to explain and answer questions

Jul 29, 2021

Dr Ambrose is very professional and easy to talk to

Jul 26, 2021

We only recently moved to Phoenix (Goodyear) and tried Vision Wellness based on the recommendation of our daughter who has lived here for several years. Very happy with what we experienced and happy to be clients.

Jul 23, 2021

From the first phone call to the first impressions at the office EVERYONE was super friendly. Thank you Jodi for picking out the perfect frames 😉

Jul 21, 2021

The staff was courteous and competent. Dr. Lee was helpful and encouraging.

Jul 19, 2021

Great, friendly, timely, informative

Jul 16, 2021

Best experience with eye exam and glasses fitting I've had in years and years!

Jul 10, 2021

I cannot say enough good things about Dr. Ryan Ambrose, he takes as much time as needed to explain what the issues are and treatment options, and actually listens to all my concerns. His staff was excellent and very attentive to my needs.

Jul 9, 2021

Dr Lee has continued to take care of my vision providing me excellent care and interest in my eyesight.

Jul 9, 2021

The office staff was efficient. Our Dr.’s assistant Carrie, was professional & knowledgeable & friendly. As always Dr. Adam Lee, was excellent, answering questions & giving us 5 ⭐️ service. I have already ready recommended him to friends, the Connelly’s & Lukos’, both are very pleased with his expertise.

Jul 9, 2021

It was my son's first time and he felt very comfortable. Thank you as always

Jul 8, 2021

I have never seen a doctors office that was as disorganized as this one. I was called the evening before my appointment and was told that my appointment was being moved from the Verrado location to the Avondale location and that my appointment would be at 8:00am. I show up at 8:00 and no one is there. No one arrived until 8:20. Then after I checked in, I waited another 30 minutes for them to call me. While the technician was doing my readings and measurements, she was talking with her coworker; meanwhile she's not paying attention to the fact that she is jamming her machine into my nose. Then when they get me into the exam room, neither her or the doctor can figure out how to make the letters display the correct way. So my entire exam was conducted with backwards letters.

Jul 2, 2021

Dr. Lee is an excellent doctor who is personable and attentive.

Jul 2, 2021

Your people are very nice and I will tell everyone that needs your care.

Jun 25, 2021

Dr. Ambrose is terrific. Front office staff are friendly, helpful and courteous. I would prefer a larger selection on frames but you don’t have to get your glasses made there.

Jun 23, 2021

I have been going to Vision Wellness for many years. The staff as well as the doctors are wonderful and caring. Sometimes you do have to wait to see the doctors but I try to remember that they are rendering excellent care to all the patients. And sometimes that takes longer than your appointment time. I wouldn't go any place else for treatment.

Jun 19, 2021

Vision Wellness is the best! The entire staff is friendly, helpful and knowledgeable. I highly recommend them.

Jun 18, 2021

The Dr was fantastic, but I felt the front desk staff wasn't the most friendly or patient.

Jun 18, 2021

is very nice your personal all the time

Jun 16, 2021

Nice and clean office :) doctor and staff were helpful, nice, and courteous!

Jun 15, 2021

I was very impressed with my recent experience with Vision Wellness. Everyone is courteous and helpful. I received excellent service and I will highly recommend their team.

Jun 11, 2021

I was a new patient and I was very pleased with the staff and with Ryan Ambrose O.D. Everything was explained to me I highly recommend my friends and family . Thank you

Jun 10, 2021

Excellent customer service and selection of glasses.

Jun 5, 2021

Very nice office. Friendly staff and amazingly clean office. They take your time and really listen to your concerns.

May 28, 2021

Very friendly and did not have to wait!

May 28, 2021

Friendly staff and they’re funny lol

May 15, 2021

Dr. Lee is amazing! So knowledgeable and analytical regarding eye issues. He gives me more information than specialists I’ve gone to.

May 14, 2021

I cannot say enough good things about Dr. Ryan Ambrose! He takes real time to explain what the issues are and treatment options, and actually listens.

May 10, 2021

Very professional and great service! The office is in a convenient location, the staff was helpful and accommodating, I loved the variety of frames to chose from!

May 1, 2021

Vision Wellness has been my vision care provider for a number of years, and I continue to use them due to their expertise and professionalism. They employ the latest technology so I am confident that I am receiving the best possible care.

Apr 30, 2021

I just love this office. The staff and doctor where very knowledgable, friendly, informative, educational and an all around awesome experience. I will be bringing my entire family!!!

Apr 28, 2021

Best eye glass center in Phoenix/Avondale!!!

Apr 24, 2021

Very professional . Runs on time and no waiting.

Apr 21, 2021

I have been having my vision checked for several years at this location and every year it has been great

Apr 16, 2021

excellent visit, My eye hasn't felt this good in a year. Thank you so much..

Apr 14, 2021

Very welcoming, courteous, knowledgable and fast workers at the front desk. Smooth flowing system that gets you through the entire process in about 30 minutes. At this time I didn't need new glasses so I can't comment in that process. I will return for future exams.

Mar 31, 2021

Thanks for getting me in and arranging emergent laser surgery for my torn retina. Adam and the staff rock.

Mar 29, 2021

Great staff all of the staff is very friendly and welcoming

Mar 24, 2021

I have been coming to you for many years and you have taken the best care of me that any vision care Doctor ever has. Thank you so much!

Mar 24, 2021

I have been coming here for years. The staff and optometrists have changed throughout the years but the current optometrist, Dr. Ambrose,is amazing. Listens to your issues, provides simple solutions, explains thoroughly and provides amazing eye care.

Mar 24, 2021

The staff here are always very friendly and helpful. They are fast and professional highly recommend this eye care center.

Mar 22, 2021

The staff was pleasant and polite.

Mar 19, 2021

I only have one suggestion, and that would be to remind staff to keep the personal conversations to themselves. Clients would prefer not to hear conversations going back-n-forth. I prefer the lobby is quiet as I wait to be called in. Thank you.

Mar 19, 2021

Amazing team !! The Dr is amazing !!

Mar 19, 2021

Everyone Is very friendly, and got seen pretty quickly after arriving. They make sure everything is sanitized and clean by wiping everything down in front of you before it is used on you. A very quick and pleasant experience!

Mar 19, 2021

Pleasant experience. Competent people.

Mar 17, 2021

Dr Ambrose never makes us feel rushed. He answers all of our questions and explains in terms we understand about the examination. Most important he listens. Office staff is pleasant and his new digs are awesome!

Mar 7, 2021

I have been to both locations. Always very nice staff and great selections. Dr. Lee is awesome.

Feb 26, 2021

Dr Lee was able to help restored my left eye, of which it was as if l won't be able to see with my left eye again. With Doctor Lee's referral to a specialist.,l am able to see again. I am very grateful to the team.

Feb 26, 2021

Really fast and friendly service. Used to go to another spot in the west valley. But I would make an appointment and not being seeing until at least 20 minutes later after my set schedule.

Feb 24, 2021

Dr Ryan Ambrose is great! He did a thorough exam and explained everything in layman words. He has excellent interpersonal skills and examined the back of my eye with a tool that doesn’t require pupil dilation, which was such a relief. This was the most pleasant eye exam ever! I highly recommend Dr Ambrose!

Feb 22, 2021

Very welcoming and friendly staff.

Feb 19, 2021

Extremely professional and courteous staff. The doc was extremely easy to talk with and answered all of my questions in terms I could easily understand. Never once felt like I was being ushered in and out would highly recommend.

Feb 16, 2021

Price is a bit high. Thought the insurance would have covered more.

Feb 12, 2021

There’s only one location open... that’s not the issue. The problem was when I called in to ask about the address, the lady on the phone was kind of rude saying, “that’s why we told you vision wellness verrado” . I didn’t want to argue seeing as I was already going to be late. When I scheduled the appointment, the address was never offered. The last time I was in the office was 2 years prior. Also, I received my email confirmation where it stated Avondale location. The whole experience just felt like we were bothering the office staff for being there. I will be looking into a different company next year. The doctor however, was great. Very kind, and even though I was late, he still squeezed me in, having never needed glasses, he explained everything very well.

Feb 9, 2021

Everyone is always so friendly and welcoming. We are always treated with respect.

Feb 5, 2021

This was our first visit. Everybody was professional. My wife and I felt welcomed.

Feb 4, 2021

I have never had a problem with any of the staff, I always wait for to long. I have never been to one appointment when i have been seen on time. Yesterday it 35 min past my appointment time before being seen.

Feb 2, 2021

Your office is one-off the best I’ve been too

Jan 26, 2021

Staff was friendly and attentive

Jan 21, 2021

I was able to get an appointment the same day, the wait time was a bit long but not overly so

Jan 6, 2021

Dr and staff were very nice and helpful.

Jan 3, 2021

Always happy with the service and the friendliness = Thank you!! Good luck with the renovation!!

Dec 31, 2020

I absolutely loved the Dr, clinic staff, & the front desk staff. I rose into issues when selecting my glasses. I was not shown the glasses that would have been 100% covered until after I told my husband they didn't have any- he was being help by someone else. I was not given an itemized receipt of what I actually purchased, yet my husband was. When I asked about getting my prescription (after paying over $300- again without knowing what I actually paid for), I was told it wasn't available.

Dec 18, 2020

I keep coming back for the service here.

Dec 3, 2020

Was in and out quickly! Doctor and receptionists are always very nice and professional. Would not recommend anywhere else but here!

Nov 24, 2020

Great service, Dr. explain every little detail of what exam he is doing, I have PTSD, chronic pain and anxiety, Dr. understood my issues. 10 + to the staff. To

Nov 24, 2020

I had a great experience during my eye exam. Everyone was pleasant and professional and I was seen right away. I really appreciate Karen’s help with looking up my employee safety glass benefits, she was super friendly and very helpful.

Nov 24, 2020

The entire staff is amazing! They all go above and beyond to make you feel safe and they are so thorough, patient and kind! Love it here I can’t wait to get my glasses!

Nov 23, 2020

Extremely friendly staff. The doctor was thorough, informative, and quick. No attempt to update. Everyone listened to my needs and concerns.

Nov 19, 2020

Dr Ambrose went out of his way to resolve my vision issues. Will alwaya have Vision Wellness as my eye Doctor. Thank you very much.

Nov 18, 2020

I’ve been a patient at vision wellness for many years, love the docs here they always provide great service. Dr. Ambrose is such a good doctor he explains everything to you so you understand, I appreciate him taking the time. The lady at the glasses counter was so helpful in helping me chose the right frames.

Nov 17, 2020

The Dr was great but your glasses are way too expensive

Nov 10, 2020

Have been a client of yours for 3 years or close to. Never before had any issues Dr. Lee was always professional no difference on this visit. Till I went out to have my eye glasses adjusted a staff came out looked at me said your glasses are fine didn't even looked at them. Returned to the exam room Dr. LEE Comes back in all in a rush walks out to the reception desk gave me a copy if the Prescription my wife still needed to pick her glasses. Felt that may have been rushed out or a bother to the staff? Did asked Dr. Lee was I bothering him because he was just rushing me out. He turned his back and walked away. This as a result of your staff that didn't even bother to look at my glasses. For the records looks are deceiving.

Nov 5, 2020

I appreciate it when the practice is on time. The exam and explanation of my entire eye health was thorough in every way. Choosing the eye ware was easy and my benefits and costs were explained to me on detail. Very nice office, physician and staff. Thank you.

Nov 5, 2020

Great service. Knowledgeable staff. Felt very confident in the results from my exam. Will be back

Nov 5, 2020

Fast, friendly and so informative

Nov 3, 2020

I am a huge fan of Ryan Ambrose, I have special needs and I find him informative and caring.

Oct 29, 2020

I would like to say thank you Dr. Ambrose and your team. My visits are always pleasant from start to finish and I love the time and effort that you all take to make me feel comfortable and important. My eye health matters and you all make sure that I always feel that way. Continue to do the amazing job that you all have always done. The passion for the work that you do is very evident and greatly appreciated.

Oct 28, 2020

Very great service from staff and doctor. They were informative regarding my questions and provided me with information I wasn’t aware of. Thanks

Oct 23, 2020

Friendly and very.informative I would recommend to anybody.

Oct 21, 2020

I was very impressed with my first visit to Vision Wellness. The staff and Dr. Ambrose were all very pleasant & professional. I was impressed with their use of the latest “optos” technology, eliminating the need for dilation and gaining so much more information about the heath of the eyes.

Oct 21, 2020

Courteous. Professional very helpful

Oct 16, 2020

Been going here for years and always a pleasant experience. Doctor's are great.

Oct 16, 2020

Everyone was was very friendly, polite and professional. Dr Ambrose explained everything thoroughly and made me feel comfortable and reassured. This is the way a medical office should function. Clean, friendly, professional and competent!

Oct 13, 2020

Great experience, fun even lol. Dr is very thorough he took the time to explain side by side comparison of my eyes. Staff was friendly and fast.

Oct 12, 2020

Very polite, helpful and professional.

Oct 12, 2020

The doctor is great! In professional manner explains everything and advised you what kind of eye drops you have to use.

Oct 12, 2020

Knowledgeable, skilled, receptive, and encouraging staff. From the moment I walked in even though I was late the entire staff took care of me and let me know what was going on every step of the way.

Oct 11, 2020

Dr. Ambrose is wonderful, he was kind and informative. I do want to mention however one of the front desk girls refused to wear a mask and when she did have it on, it was under her chin. It's vital in times like this staff follow set rules and enforce them. During my visit not only did one of the receptionist not wear a mask, but they allowed another customer to walk around without one.

Oct 1, 2020

They allows done me right

Sep 24, 2020

Doctor took his time with me and explained everything

Sep 23, 2020

Have gone here for years. Very nice and thorough

Sep 22, 2020

Very good customer service

Sep 18, 2020

Services and staff top notch. Courteous, very professional and accommodating.

Sep 18, 2020

Dr lee, is a very caring doctor. He spent the time with me to go over the whole situation with my eyes. I do appreciate that. I have a very hard time with one of my eyes.

Sep 18, 2020

The doctors and staff are very competent, friendly, and knowledgeable.

Sep 4, 2020

I’ve been going to Vision wellness for years and have never had a problem, however my son went in last week and felt uncomfortable because the front office staff was not wearing a mask. I called and spoke to a manager because I was going in this week, I showed up with my 13 year old only to see the same person at the desk with no mask in! She put it on after we walked up to the desk but kept taking it off the entire time we were there. I felt very uncomfortable as did my 13 year old. They have a sign up stating that patients need to wear a mask but the staff is not following the same protocol.

Sep 3, 2020

I’ve always had to wait about an hour in the waiting room for my appointment. This time it was only 20 minutes, which was an improvement, but I’m guessing that’s because of the pandemic and they are not scheduling as many people at once. According to my insurance, my annual exams are supposed to be free, but somehow I always wind up paying at LEAST $44. When I ask about the charge they mention something about a contact lens evaluation, which I have never requested. I do like my doctor and feel like he’s kind and knowledgeable, but everything outside of that is always frustrating.

Sep 2, 2020

The staff was professional and service was efficient. Highly recommend!

Aug 26, 2020

Everybody’s very pleasant and explains everything and very thorough and clean

Aug 24, 2020

Great people doctor and staff are very informative

Aug 19, 2020

I feel that everybody is professional always takes care of you and no matter what your visit is about All are professionals and always make you feel like they know who you are and they’re very happy to see you and take care of your needs the eye doctor is absolutely totally professional and very informative

Aug 19, 2020

Great experience Dr Lee very knowledgeable and honest.

Aug 8, 2020

Due to the COVID I was expecting a little more cleaning going on. When I went to see the optical staff, I noticed that the tables or equipment touched by patients were not being cleaned. The part of the optical hand held machine that touched your face was the only thing being cleaned with an alcohol wipe, not the entire machine that was touched by each patient. This virus is no joke, please take it more seriously and keep everyone safe.

Aug 5, 2020

Always pleasant ant curtious

Jul 31, 2020

Great service and everyone is super nice!

Jul 31, 2020

This being my first visit, I was extremely impressed by the welcoming environment and safety precautions being taken to ensure the health and well being of all patients and staff. I felt as if I have been a long-time patient, not someone who walked through the door for the first time. I especially appreciate the time Dr. Ambrose took to explain the results of my exam and what to look forward to during future visits. Thank you!!

Jul 28, 2020

Could not ask or receive better service from each person there. A very enjoyable visit. Thank you

Jul 24, 2020

Everyone very polite love the eye doctor

Jul 20, 2020

Always have a great experience with the staff and Doctors at Vision Wellness.

Jul 17, 2020

Dr. Ambrose is a great doc. I'm comfortable with him and he is very knowledgeable.

Jul 16, 2020

I really enjoyed my visit. The Dr was very nice and the staff are wonderful! Made my appointment very easy and pleasant 😊

Jul 16, 2020

My appointment was excellent. I felt welcomed and safe. They cleaned all the instruments they use. All my questions were answered. I enjoy my time there.

Jul 11, 2020

I was saddened that I could not go to Vision Wellness because my company had acquired a vision plan that you would not accept. It left me with no choice but to go to Vision Works, and they are just terrible. Now that I have the Vision Policy that is accepted I found out that there is a big difference between Vision Wellness and Vision Works. The difference is customer service and how well you all treat people. You are the best in my opinion. Sincerely, Professor Fernando J. Franco Master Instructor Customer Service 623-337-0600

Jul 10, 2020

Everyone was very professional, friendly, and helpful.

Jul 4, 2020

Dr. Ambrose was very patient and attentive to Lily.

Jul 3, 2020

Very happy with Dr. Lee and staff!

Jul 3, 2020

Very friendly staff and the Dr was amazing

Jul 2, 2020

Was greeted promptly on arrival. The whole visit made me feel like they had my best interest in hand. Thank you!

Jul 2, 2020

I was impressed from start to finish. The office is nice, staff is friendly, and after had seen the same eye doc for over 15 years, it was refreshing to actually be told what was going on. Dr. Ambrose was friendly , professional and took the time to explain things. This was much appreciated .

Jun 30, 2020

Very friendly and knowledgeable staff. Didn't try to oversell me on anything and very affordable. I actually am bringing my youngest child in for a checkup now as well.

Jun 29, 2020

Staff is courteous and knowledgeable. I highly recommend Dr Ambrose.

Jun 29, 2020

Always timely appointments and friendly staff. Dr. Lee is good to work with.

Jun 19, 2020

Well trained Technicians and Aids, Great Doc's to served their patients.

Jun 18, 2020

The doctors are very friendly and the staff is very helpful.

Jun 18, 2020

I have been going to Vision Wellness for years. As always the office staff is friendly and efficient. Dr. Lee is thorough and professional.

Jun 12, 2020

Dr. Ambrose is the most polite man. We have been his patients for years and even thought we moved and live further from the office than before I've never even thought about changing Dr.

Jun 11, 2020

Very welcoming staff and Dr. Got me in and out quick and gave me all the information I requested as far as making a decision on Lasik. Highly recommend this office.

Jun 2, 2020

I have been a patient with Vision Wellness for years and am extremely happy with every aspect of the care I have received. Dr. Lee and Dr. Ambrose are caring professionals who are very knowledgeable and provide excellent medical care.

May 29, 2020

I've been coming to Vision Wellness in Avondale for several years. The staff is always nice, office is very clean and the doctors care about my vision concerns.

May 28, 2020

Quick, friendly, clean, and helpful.

May 27, 2020

Staff is very friendly and the doctor addressed all my concerns.

May 19, 2020

My vision was saved twice!! Also referred a friend whom also received a life saving diagnosis Detected by these wonderful physicians.

May 12, 2020

Excellent facility, caring physician , very happy with care.

May 11, 2020

Dr. Lee is awesome. He took time out of his home time to come and see me in his office even with all of this Corona virus going on.

Apr 10, 2020

Entire group are great people

Mar 16, 2020

Dr Lee and his office staff are awesome. Always put me at ease and are very professional. My vision is very poor and I am always confident Dr Lee is going to fit me with the best contacts for me.

Mar 13, 2020

Very professional, thorough, clean and friendly with great communication skills.

Mar 11, 2020

You guy ROCK!!! There's no one better than Vision Wellness!!!

Mar 10, 2020

Very thorough in the exam and explanation of findings and any corrections.

Mar 6, 2020

Great experience at Vision Wellness Avondale. My concerns were addressed, exams thoroughly explained and Dr. Ambrose was very easy to talk to. He addressed a condition I’ve had for over 6 years that other eye docs have not. I left feeling hopeful that the dry eye condition would be resolved. I appreciated the follow up call the next day by Dr. Ambrose! I highly recommend you checkout Dr. Ambrose at Vision Wellness!

Mar 4, 2020

Everyone was very accommodating during my appointment. I appreciate your Teams attention to details regarding the care of my eyes. This diabetic is very Thankful to your Team! Sincerely, SP

Mar 3, 2020

Love Dr Ambrose and his staff. He takes his time and answers your questions or concerns. It has been easy to schedule appointments. They have a quick turn around usually on glasses/contacts too.

Feb 27, 2020

Always a great experience dealing with vision wellness. Thank you so much for you’re help.

Feb 26, 2020

The staff was very friendly and attentive. My doctor was amazing and helpful.

Feb 26, 2020

Great place to go, kids got right in and felt totally comfortable in the office. Clean, neat and orderly

Feb 12, 2020

Great service, and good selection to choose from. Very accommodating to our work schedules and school schedule to get us in. Staff is great and nice to work with.

Feb 11, 2020

Dr. Lee and his staff are so friendly and professional. I drive out of my way to come to this office because I just appreciate the environment and Dr. Lee's patient care. They have a great variety of different glasses/sunglasses too!

Feb 7, 2020

Fast and professional as always

Feb 6, 2020

Website could be improved. Doctor Lee is great!

Feb 1, 2020

Great experience, I will definitely be back for another pair of glasses in the future! Dr Ambrose was awesome !!!

Jan 31, 2020

First impression, receptionist are friendly. My visits are always good. Dr. Ambrose is pleasant, personable and thorough.

Jan 31, 2020

Dr. Ambrose is great! He spends the time with you to go over everything.

Jan 21, 2020

Always a great visit, friendly and professional staff. Thank you.

Jan 13, 2020

The staff and doctors are friendly and informative. They answer your questions and explain things very well. Have a good selection of glasses to choose from and walk you through what options are available for your glasses and prescriptions through your insurance so you can get the best choice.

Dec 26, 2019

very thorough, professional eye exam. They take the time to explain what's going on and answer questions.

Dec 20, 2019

Thanks to you for examining me without a delay. My husband is confined to bed and I cannot leave him alone very long. Merry Christmas and a happy New year. God Bless.

Dec 7, 2019

Great with patience and very thorough. This is my second time using them, great staff and they are very friendly.

Nov 26, 2019

Easy to schedule and professional care across the board

Nov 22, 2019

As a new patient, Doc was great! I was notified that my new glasses were in. I arrived and only had to wait a few minutes, when one of your staff brought me my glasses, I put them on and she said all good. I didn't feel very well taken care of, was given the glasses and a case, I asked for a bag of some sort to put them in and maybe some cleaner and wipes if possible. As a new patient or any patient for that matter I would have thought that would be standard in your business. I arrived home only for my sister in law (who works for a vision specialist, but unfortunately does not cover my insurance plan) told me they were ill fitted as both ear loops didn't even come close to fitting over my ears. I wished I had noticed that at your office, but more importantly, your specialist should have noticed as it was completely obvious. My sister in law adjusted the glasses for me. I will still come back and try again. Katherine

Nov 16, 2019

vision wellness is a very professional facility. Dr Lee has always taken very good care of us.

Nov 15, 2019

My appointment was at 10:20 am and I was called at 10:25 am. Outstanding respect for the time of others.

Nov 15, 2019

Dr Ambrose spent a lot of time with me, figuring out how to get the best vision possible with contacts for me with my various activities.

Nov 7, 2019

I really like this eye doctor. The modern office is comfortable and in a great location. Everyone does their job well and they don't try to "sell" me anything.

Nov 5, 2019

I was treated with respect and empathy. I came in on a cane after having just had knee replacement surgery and everyone was so nice and helpful. I love the staff at Vision Wellness!

Nov 3, 2019

My husband and I are very appreciative of Vision Wellness in providing sign language interpreter for our vision exams. This made a huge difference in understanding of our vision health and engage in our discussion. THUMBS UP!

Oct 25, 2019

It was a great experience on my last 2 visits . They are very accommodating and attended my needs on my glasses.

Oct 16, 2019

Great doctors, receptionist, could be a little more kind, maybe smile with eye contact. I felt like I was bothering her....

Oct 11, 2019

I think everyone there is very friendly, professional and knowledgeable. The receptionist opened the office earlier than the return time posted on the door. I had the choice of using a vision office that I had used a few times for my annual exams and other issues, but I ultimately chose and stayed at this office due to the efficiency of the staff and facilities.

Oct 3, 2019

The staff was welcoming and greeted me immediately upon entering. Although I had previously filled out the new patient forms online, the staff was unable to locate them, which resulted in some delay because I had to redo them by hand (I later found a record that I had indeed filed them online back on August 30th). The optometrist was professional and explained all aspects of the exam and tests that he performed, and the optician helped me pick out a new frame which I appreciated as I had no idea what would suit me.

Sep 27, 2019

I was shopping for a new optimist, and since my husband was a patient , I thought I would give Dr Ambrose a try. He was everything my husband told he was. He was professional, through, answered my questions. But most importantly he did not make me like he was in a hurry to get to his next patient. The office staff was great in explaining what our insurance would pay and how much we would pay out of pocket. I highly recommend Dr Ambrose

Sep 21, 2019

Staff was friendly and the doctor was great. However, the chairs in the waiting room were so dirty, that I did not want to sit on them. Cloth chairs are unable to be cleaned properly on a routine basis. I work in a hospital and the condition of your waiting room would be a citation if the state visited. I feel like it is a poor reflection of the overall practice.

Sep 17, 2019

I spoke with Dr Ambrose about providing client leads , he referred me to Dr Lee and Jessica the business manager.

Sep 16, 2019

I love Dr. Ambrose he explains every thing so throughly. I will continue to have myself and husband continue to come to his office

Sep 14, 2019

Dr. Ryan Ambrose was GREAT! Would highly recommend him!

Sep 14, 2019

I was basically not treated. I have very different eye problems now and it was not addressed. So I will have to seek eye care some where else. Which was obviously the plan.

Sep 13, 2019

I had one of the most detailed examinations on my eyes; thoroughly checked and explanation of my results. Great service picking out new glasses with Rose.

Sep 4, 2019

Dr. Ambrose was amazing! He was sooo nice and really took the time to listen to me and explain everything. I didn't feel rushed and felt really positive about my visit. The only issue I have is with the pricing for glasses. They are really expensive here and don't have any options that would be fully covered by insurance. But I will continue to come here for Dr. Ambrose!

Sep 2, 2019

I was very pleased with the overall experience we had with my daughter (6 yrs). The dr was very patient and gave us as much time we needed.

Aug 30, 2019

Everyone at this office is friendly and professional. Dr. Ambrose is very nice, and explains every aspect of my eye exam in detail. He is always happy to answer my questions, and is never in a hurry. Rose, the optician, is VERY helpful in finding just the right frame (at the right price), and seeing that they fit perfectly. All in all, it's a very pleasant experience.

Aug 27, 2019

Good service, a little understaffed so it took longer than it should have, but everyone seemed to get the care and attention needed so overall a good visit.

Aug 22, 2019

The doctor was very nice and explained in detail any question that I had.

Aug 19, 2019

Was very professional explained everything was honest and truthful.

Aug 17, 2019

Hands down my favorite place to go always so helpful never over crowded and they always have everything you need if I could rate them a 10 I would

Aug 16, 2019

From the moment you walk into Vision Wellness you feel the entire staff is there to help and welcome you. Dr. Lee does a very thorough eye exam and takes the time to explain results and makes sure that all my questions and concerns were addressed.

Aug 11, 2019

The fact that I have never had any vision appointment before, I was believing my wife assessment of the good experience she had at vision wellness because of the prior experiences. I see that too been my first time and i was convinced of the quality of the vision wellness.

Aug 9, 2019

My experience was very relaxing and knowledgeable. I learned a lot about my eyes.

Aug 9, 2019

Very friendly and caring doctor and staff. They have your best interest in mind and truly care about protecting your eyesight. I highly recommend them!

Aug 2, 2019

Dr. was amazing - couldn't have had a better experience.

Aug 2, 2019

Everyone was friendly and very helpful. The latest in eye technology. Dr. Ambrose was very thorough, listened to my concerns, and discussed all his findings in detail with me. Ensured I understood his explanations. Spent more than adequate time with me. Very personal service and not a glasses mill! It's now my forever opticians. Dan Kap, Sun City Festival Buckeye

Aug 2, 2019

Very professional and have given your company name to friends at work.

Jul 31, 2019

Excellent in Every Way. What More Can I Say?

Jul 23, 2019

Excellent service and professionalism

Jul 19, 2019

I'm always taken care of in the most efficient, respectable manner. I recommend to all my friends.

Jul 17, 2019

Dr. Ryan Ambrose was excellent...

Jul 9, 2019