Vision Wellness - Avondale

Star Star Star Star No Star 795 Reviews

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Reviews

StarStarStarStarStar I was shopping for a new optimist, and since my... —    (Patient since 2019)

I was shopping for a new optimist, and since my husband was a patient , I thought I would give Dr Ambrose a try. He was everything my husband told he was. He was professional, through, answered my questions. But most importantly he did not make me like he was in a hurry to get to his next patient. The office staff was great in explaining what our insurance would pay and how much we would pay out of pocket. I highly recommend Dr Ambrose


StarStarStarNo StarNo Star Dirty —    (Patient since 2019)

Staff was friendly and the doctor was great. However, the chairs in the waiting room were so dirty, that I did not want to sit on them. Cloth chairs are unable to be cleaned properly on a routine basis. I work in a hospital and the condition of your waiting room would be a citation if the state visited. I feel like it is a poor reflection of the overall practice.


StarStarStarStarStar I spoke with Dr Ambrose about providing client ... —    (Patient since 2017)

I spoke with Dr Ambrose about providing client leads , he referred me to Dr Lee and Jessica the business manager.


StarStarStarStarStar De Ambrose —    (Patient since 2015)

I love Dr. Ambrose he explains every thing so throughly. I will continue to have myself and husband continue to come to his office


StarStarStarStarStar Dr. Ryan Ambrose was GREAT! —    (Patient since 2014)

Dr. Ryan Ambrose was GREAT! Would highly recommend him!


StarNo StarNo StarNo StarNo Star Disappointed in eye care. —    (Patient since 2013)

I was basically not treated. I have very different eye problems now and it was not addressed. So I will have to seek eye care some where else. Which was obviously the plan.


StarStarStarStarStar  —    (Patient since 2017)

I had one of the most detailed examinations on my eyes; thoroughly checked and explanation of my results. Great service picking out new glasses with Rose.


StarStarStarStarNo Star I loved the doctor!  —    (Patient since 2018)

Dr. Ambrose was amazing! He was sooo nice and really took the time to listen to me and explain everything. I didn't feel rushed and felt really positive about my visit. The only issue I have is with the pricing for glasses. They are really expensive here and don't have any options that would be fully covered by insurance. But I will continue to come here for Dr. Ambrose!


StarStarStarStarStar I was very pleased with the overall experience ... —    (Patient since 2019)

I was very pleased with the overall experience we had with my daughter (6 yrs). The dr was very patient and gave us as much time we needed.


StarStarStarStarStar Everyone at this office is friendly and profess... —    (Patient since 2015)

Everyone at this office is friendly and professional. Dr. Ambrose is very nice, and explains every aspect of my eye exam in detail. He is always happy to answer my questions, and is never in a hurry. Rose, the optician, is VERY helpful in finding just the right frame (at the right price), and seeing that they fit perfectly. All in all, it's a very pleasant experience.


StarStarStarStarNo Star Good service, but a little slow —    (Patient since 2019)

Good service, a little understaffed so it took longer than it should have, but everyone seemed to get the care and attention needed so overall a good visit.


StarStarStarStarStar Informative —    (Patient since 2019)

The doctor was very nice and explained in detail any question that I had.


StarStarStarStarStar Was very professional explained everything was ... —    (Patient since 2019)

Was very professional explained everything was honest and truthful.


StarStarStarStarStar Hands down my favorite place to go always so he... —    (Patient since 2015)

Hands down my favorite place to go always so helpful never over crowded and they always have everything you need if I could rate them a 10 I would


StarStarStarStarStar CJenson —    (Patient since 2017)

From the moment you walk into Vision Wellness you feel the entire staff is there to help and welcome you. Dr. Lee does a very thorough eye exam and takes the time to explain results and makes sure that all my questions and concerns were addressed.


StarStarStarStarStar The fact that I have never had any vision appoi... —    (Patient since 2019)

The fact that I have never had any vision appointment before, I was believing my wife assessment of the good experience she had at vision wellness because of the prior experiences. I see that too been my first time and i was convinced of the quality of the vision wellness.


StarStarStarStarStar My experience was very relaxing and knowledgeab... —    (Patient since 2010)

My experience was very relaxing and knowledgeable. I learned a lot about my eyes.


StarStarStarStarStar Very friendly and caring doctor and staff.  —    (Patient since 2007)

Very friendly and caring doctor and staff. They have your best interest in mind and truly care about protecting your eyesight. I highly recommend them!


StarStarStarStarStar Excellent Doctor —    (Patient since 2019)

Dr. was amazing - couldn't have had a better experience.


StarStarStarStarStar Highly Recommend Vision Wellness —    (Patient since 2019)

Everyone was friendly and very helpful. The latest in eye technology. Dr. Ambrose was very thorough, listened to my concerns, and discussed all his findings in detail with me. Ensured I understood his explanations. Spent more than adequate time with me. Very personal service and not a glasses mill! It's now my forever opticians. Dan Kap, Sun City Festival Buckeye


StarStarStarStarStar Very professional and have given your company n... —    (Patient since 2019)

Very professional and have given your company name to friends at work.


StarStarStarStarStar Excellent in Every Way. What More Can I Say? —    (Patient since 2013)

Excellent in Every Way. What More Can I Say?


StarStarStarStarNo Star Excellent service and professionalism —    (Patient since 2012)

Excellent service and professionalism


StarStarStarStarStar  —    (Patient since 2013)

I'm always taken care of in the most efficient, respectable manner. I recommend to all my friends.


StarStarStarStarStar Dr. Ryan Ambrose was excellent... —    (Patient since 2019)

Dr. Ryan Ambrose was excellent...


StarStarStarStarStar They are very friendly and detailed. —    (Patient since 2015)

They are very friendly and detailed.


StarStarStarStarStar Love the doctor and Rose is very sweet too! —    (Patient since 2018)

Love the doctor and Rose is very sweet too!


StarStarStarStarStar Dr. Ryan was attentive and did not put me thru ... —    (Patient since 2012)

Dr. Ryan was attentive and did not put me thru any unnecessary tests. Was able to order a pair of glasses that I liked and insurance covered it.


StarStarStarStarStar Been going here for a long time & always a grea... —    (Patient since 2006)

Been going here for a long time & always a great experience.


StarStarStarStarStar Rose was an Amazing person and helped me out tr... —    (Patient since 2015)

Rose was an Amazing person and helped me out tremendously! Very understanding and helpful. Really great employee!


StarStarStarStarStar Nice efficient office —    (Patient since 2014)

Friendly, knowledgable staff. Dr. Lee is a very good eye doctor. Timely service, no long wait.


StarStarStarStarStar Very professional from checking in till the han... —    (Patient since 2019)

Very professional from checking in till the hand hand shake leaving.


StarStarStarStarStar Long time patient .. great customer service —    (Patient since 2013)

Long time patient .. great customer service


StarStarStarStarStar Awesome experience —    (Patient since 2019)

Everyone in this office were very polite, professional, enjoyable to transact with. They were very helpful and extended them selves with Asking me questions to ensure that I was fully satisfied and understood what they were telling me. And they worked well amongst each other were very polite courteous and helpful to one another.


StarStarStarStarStar Great Eye Care in West Valley —    (Patient since 2015)

The staff was very pleasant.


StarStarStarStarStar  —    (Patient since 2012)

Always pleased with services = everyone is so nice! Easy to make an appt;


StarStarStarStarStar On time and great communication on any question... —    (Patient since 2015)

On time and great communication on any questions with everyone on staff


StarStarStarStarStar Great exam and great technology. Also many than... —    (Patient since 2016)

Great exam and great technology. Also many thanks to Rosa for helping me get 2 pairs of affordable and quality glasses.


StarStarStarStarStar Great staff . Ophthalmologist is amazing and ve... —    (Patient since 2019)

Great staff . Ophthalmologist is amazing and very friendly and professional.


StarStarStarStarStar Great Staff. Everyone is professional and cour... —    (Patient since 2010)

Great Staff. Everyone is professional and courteous. Dr. Lee is amazing.


StarStarStarStarNo Star Dr Adam is excellent doctor, however some of hi... —    (Patient since 2014)

Dr Adam is excellent doctor, however some of his employers are very cold, do not follow through on patients questions .


StarStarStarStarStar Front office receptionist not very friendly she... —    (Patient since 2010)

Front office receptionist not very friendly she looks upset all the time. She told everyone enjoy your evening when they left but didn’t say anything to me.


StarStarStarStarStar Office space is always immaculate, front desk p... —    (Patient since 2014)

Office space is always immaculate, front desk personnel are extremely professional and greet you as you walk in the door.


StarStarStarStarStar Very professional Dr. and thourol with giving y... —    (Patient since 2017)

Very professional Dr. and thourol with giving you good feedback and very knowledgeable of explaining his exam to you as a patient.


StarStarStarStarNo Star Staff was knowledgeable and friendly. —    (Patient since 2019)

Staff was knowledgeable and friendly.


StarStarStarStarStar Great service and professionalism —    (Patient since 2019)

Great service and professionalism


StarStarStarStarStar The medical Staff was pretty amiable and knowle... —    (Patient since 2019)

The medical Staff was pretty amiable and knowledgeable. The environment was clean and cozy.


StarStarStarStarStar Competent, knowlegeable Dr, friendly staff —    (Patient since 2009)

i appreciate the office staff's friendliness, and their accomodation of me on short notice. The Dr was thorough and professional; he was quickly able to assess my problem and help me toward resolution.


StarStarStarStarStar Excellent and friendly customer service —    (Patient since 2018)

Excellent and friendly customer service


StarStarStarStarStar Great Eye Care —    (Patient since 2013)

My family has been going to Vision Wellness since we moved to AZ. We won’t go anywhere else. Dr’s Lee and Ambrose are the best. They care about their patients and take the time to listen and explain everything.


StarStarStarStarStar From start to finish I recieved e —    (Patient since 2011)

From start to finish I recieved excellent Service! My Dr. Explained to me what was going on with my diabetic eyes where I could understand. Rose was great. The front desk person & the young lady who did the diabetic test were very nice & all were very professional.


StarStarStarStarStar It was a very good experience. I went in for m... —    (Patient since 2019)

It was a very good experience. I went in for medical and found out I have allergies. The doctor was very informative.


StarStarStarStarStar Friendly service, informative doctor!  —    (Patient since 2019)

Friendly service, informative doctor!


StarStarStarStarStar Very knowledgeable, along with the use of techn... —    (Patient since 2011)

Very knowledgeable, along with the use of technology. Remembers patients well.


StarStarStarStarStar Thank youuuuuuuuuuuuuuu! —    (Patient since 2014)

Thank youuuuuuuuuuuuuuu!


StarStarStarStarStar Everyone was courtious and professional —    (Patient since 2006)

Everyone was courteous and professional


StarStarStarStarStar I will definitely be using this doctor from now... —    (Patient since 2015)

I will definitely be using this doctor from now on.


StarStarStarStarStar Very professional and everything is explained i... —    (Patient since 2016)

Very professional and everything is explained in detail to u, Dr Ambrose is the best!!


StarStarStarStarStar Very welcoming and friendly! —    (Patient since 2019)

Very welcoming and friendly!


StarStarStarStarStar Wonderful Experience —    (Patient since 2019)

The front office staff were warm and welcoming. Dr. Ambrose was very thorough and took the time to explain everything. He made sure I had all my questions answered before leaving. I will definitely recommend Vision Wellness to my co-workers, family, and friends.


StarStarStarStarStar Everyone was very nice and professional I enjoy... —    (Patient since 2006)

Everyone was very nice and professional I enjoyed my visit the Doctor he was wonderful/with


StarStarStarStarStar The staff is so professional  —    (Patient since 2011)

The staff is so professional


StarStarStarStarStar Attentive and friendly staff! —    (Patient since 2019)

Attentive and friendly staff!


StarStarStarStarStar Great people. Always let's you know how my eyes... —    (Patient since 2012)

Great people. Always let's you know how my eyes are doing.


StarStarStarStarStar Absolutely no reason to go anywhere else. —    (Patient since 2011)

My wife and I have been seeing Dr. Lee for several years now and there is absolutely no reason to go anywhere else. He is a very skilled doctor with a highly qualified staff.


StarStarStarStarStar Excellent service from ever —    (Patient since 2013)

Excellent service from everyone


StarStarStarStarStar I have been going to Vision Wellness for severa... —    (Patient since 2011)

I have been going to Vision Wellness for several years and will continue. I am always greeted with a welcome smile and their processing is efficient. Dr. Adams is a great guy and provides exceptional diagnostics.


StarStarStarStarStar  —    (Patient since 2013)

Dr. Lee always takes plenty of time to do a thorough exam never takes any shortcuts. He is always willing to listen and answers any questions I might have.


StarStarStarStarNo Star selection —    (Patient since 2014)

The only reason I'm not giving you a 10 is because the selection is limited in my opinion. While there may be a wide selection in regards to quantity, it's limited in regards to quality/type. Many of the styles are fairly identical and look pretty much the same. 3+ years ago your selection was much more diverse and appealing.


StarStarStarStarStar I was in and out under 45 mins. —    (Patient since 2011)

I was in and out under 45 mins. I can’t complain about my visit. Everything went by smoothly without a hassle for me. The doctor is a cool person and professional all around.


StarStarStarStarStar  —    (Patient since 2015)

I’m so glad I found Vision Wellness. The staff is great. Dr. Lee is very personable, takes his time with exams and very knowledgeable. I’ve been to several optometrists and Dr. Lee was the only one that gave me the right eyeglass prescription. I finally stopped having headaches when wearing glasses. I highly recommend Vision Wellness!


StarStarStarStarStar . —    (Patient since 2019)

very timely, very helpful. everyone who dealt with us was professional and knowledgeable.


StarStarStarStarStar I always feel welcomed and professionally taken... —    (Patient since 2006)

I always feel welcomed and professionally taken care of. Dr Lee is very personable, knowledgeable and willing to take the time to talk to his patients. His explanations make everything concerning the eyes understandable.


StarStarStarStarStar All staff was helpful and courteous. —    (Patient since 2019)

All staff was helpful and courteous.


StarStarStarStarStar Dr Ambrose was very knowledgeable and explained... —    (Patient since 2009)

Dr Ambrose was very knowledgeable and explained everything.


StarStarStarStarStar Dr Ambrose was very professional and very throu... —    (Patient since 2003)

Dr Ambrose was very professional and very through,Highly recommend him and the staff was great too!


StarStarStarStarStar Vision Wellness-Avondale —    (Patient since 2011)

Vision Wellness-Avondale is the best at taking care of all your needs.


StarStarStarStarStar Always very professional & courteous.  —    (Patient since 2012)

Always very professional & courteous.


StarStarStarStarStar I love how they treated me as a customer. Very ... —    (Patient since 2019)

I love how they treated me as a customer. Very friendly and professional. The only negative thing was there not many choices for stylish designer optical frames for man Especially for me as an African American


StarStarStarStarStar It was very nice they explained everything in m... —    (Patient since 2015)

It was very nice they explained everything in my terminology an waiting time was minimal..


StarStarStarStarStar Great attention to detail by all. Explained eve... —    (Patient since 2019)

Great attention to detail by all. Explained everything in detail every step of the way.


StarStarStarStarStar Quick and exam explained thoroughly  —    (Patient since 2013)

Quick and exam explained thoroughly


StarStarStarStarStar It was a great visit —    (Patient since 2017)

It was a great visit; however I had a balance that I was owed since 2017. I had no idea about that; there was no phone call & it wasn't online. Next time the desk services needs to let me know before my next appointment.


StarStarStarStarStar Dr. Ambrose is super nice and explains things v... —    (Patient since 2017)

Dr. Ambrose is super nice and explains things very thoroughly to you


StarStarStarStarStar Vision Wellness Experience.. —    (Patient since 2010)

My visit to Vision Wellness was a very satisfying event. I was admitted promptly and on time. The pre- exam technician was friendly and explained all the process very thoroughly. Dr. Lee was welcoming and clear and concise in his manner and suggestions.


StarStarStarStarStar My husband and I are very pleased and have trus... —    (Patient since 2012)

My husband and I are very pleased and have trusted Dr Lee with our eye care plan. He listens to our concerns, reviews and explains clearly all of the test results.


StarStarStarStarStar I had a longer wait than I expected. But, the... —    (Patient since 2018)

I had a longer wait than I expected. But, the doctor was very thorough and I got the information that I needed. Everyone was friendly and altho my eye condition leaves me with no chance of improvement, I felt satisfied with the visit.


StarStarStarStarStar Dr. Ambrose took the time to explain the questi... —    (Patient since 2018)

Dr. Ambrose took the time to explain the questions I had about my vision exam and some concerns regarding cataracts and dry eye. He is very informative and had suggestions for my concerns.


StarStarStarStarStar office staff is wonderful, provider is amazing,... —    (Patient since 2014)

office staff is wonderful, provider is amazing, my whole family goes here and we love this practice!!


StarStarStarStarStar  —    (Patient since 2011)

I've been seeing Dr. Adam at Vision Wellness for several years. He and the staff are always professional, kind, and courtesy. Upon arrival, and check in, there is very minimal wait time to be seen. I highly recommend Vision Wellness!


StarStarStarStarStar Dr Ambrose was very informative and took the ti... —    (Patient since 2018)

Dr Ambrose was very informative and took the time to explain all that he was doing and answered my questions. The most thorough and informative Optometrist I've ever gone to.


StarStarStarStarStar  —    (Patient since 2016)

Doctors and staff very good.


StarStarStarStarStar Dr. Lee is a true professional!! . —    (Patient since 2005)

Dr. Lee is a true professional!! He is knowledgeable and caring. I always receive excellent care!!!


StarNo StarNo StarNo StarNo Star Customer service is inconsistent and poor. Ini... —    (Patient since 2016)

Customer service is inconsistent and poor. Initial contact and flow of appointment was great. However, while attempting to select new glasses, I was left numerous times abruptly, insurance benefits were not explained well and the process became disrupted, confusing and lengthy. Customer service and assistance during frame selection was very disappointing.


StarStarStarStarStar Very helpful and friendly! I would recommend th... —    (Patient since 2018)

Very helpful and friendly! I would recommend this place to anyone that has questions or any concerns. The staff there is very friendly and helpful.


StarStarStarStarStar Efficient operation, friendly personnel —    (Patient since 2018)

Efficient operation, friendly personnel


StarStarStarStarStar Everyone was friendly and courteous. —    (Patient since 2018)

Everyone was friendly and courteous.


StarStarStarStarStar the people in this office are very friendly an... —    (Patient since 2017)

the people in this office are very friendly and caring and they treat you like very important person


StarStarStarStarStar Ryan was very professional and informative. —    (Patient since 2016)

Ryan was very professional and informative.


StarStarStarStarStar Amazing thorough service! Been going for 10 years. —    (Patient since 2007)

I’ve been going to vision wellness for 10 years now and do not plan on going anywhere else. They’re care is so thorough and detailed. They walk you through all your personal medical information about your eyes to make sure you understand. Helps me feel educated and informed about how my eyes are doing. Annual exams are great and they always make room for me when my eyes suffer from any redness issues or dryness prescribing me medicine that works right away. This is definitely a clinic I trust and highly recommend.


StarStarStarStarStar Office was clean and the staff professional and... —    (Patient since 2018)

Office was clean and the staff professional and courteous.


StarStarStarStarStar A Great Visit with Vision Wellness in Avondale —    (Patient since 2018)

This was my first visit to Vision Wellness in Avondale. I found the staff to be very professional and courteous. Dr Ambrose was extremely knowledgeable and he thorougly explained every part of my examination to me. My experience at Vision Wellness was great and I will definitely return.


StarStarStarStarStar This vision wellness are very personable. They ... —    (Patient since 2017)

This vision wellness are very personable. They work with the patient and their needs


StarStarStarStarStar Great service! —    (Patient since 2013)

I've been going here for years! Great doctors and excellent customer service.


StarStarStarStarStar Fast and thorough service with complete and eas... —    (Patient since 2015)

Fast and thorough service with complete and easy to understand instructions. Benefits clearly explained.


StarStarStarStarStar Very very professional and personable —    (Patient since 2018)

Very very professional and personable


StarStarStarStarStar Dr's and staff alike are very knowledgeable and... —    (Patient since 2016)

Dr's and staff alike are very knowledgeable and pleasant.


StarStarStarStarStar Nice clean office in a great location. —    (Patient since 2008)

Nice clean office in a great location.


StarStarStarStarStar Everyone was kind, and that is so much apprecia... —    (Patient since 2017)

Everyone was kind, and that is so much appreciated when stressed about your vision. From the receptionist, to the doctor, I appreciated everyone! Great team :)


StarStarStarStarStar It was a quick visit. Dr. Ambrose was very nice... —    (Patient since 2018)

It was a quick visit. Dr. Ambrose was very nice and honest.


StarStarStarStarStar Friendly staff and great service. Found my new ... —    (Patient since 2018)

Friendly staff and great service. Found my new eye doctor.


StarStarStarStarNo Star The bathroom was not working or available to th... —    (Patient since 2012)

The bathroom was not working or available to the public.


StarStarStarStarStar Love this office. have been coming here since I... —    (Patient since 2017)

Love this office. have been coming here since I moved to AZ. The staff and Physicians are all wonderful.


StarStarStarStarStar Really nice staff special the checkin lady good... —    (Patient since 2018)

Really nice staff special the checkin lady good people redy and willing to help answering question a great wowing experience


StarStarStarStarStar Friendly professional service and clear communi... —    (Patient since 2017)

Friendly professional service and clear communication regarding results of exam and expected treatment plan with associated costs.


StarStarStarStarStar Been going a number of years and would recommen... —    (Patient since 2009)

Been going a number of years and would recommend highly


StarStarStarStarNo Star I love the Dr very professional and friend —    (Patient since 2016)

I love the Dr very professional and friendly


StarStarStarStarStar My visit was very pleasant and the doctor was v... —    (Patient since 2017)

My visit was very pleasant and the doctor was very thorough. I am very satisfied with the service and my doctor's knowledge and recommendations.


StarStarStarStarStar Friendly, accommodating, thorough, no pressure ... —    (Patient since 2016)

Friendly, accommodating, thorough, no pressure or upsale tactics. Always a great experience!!!


StarStarStarStarStar Very professional and knowledgeable. —    (Patient since 2009)

Very professional and knowledgeable.


StarStarStarStarStar  —    (Patient since 2012)

Prompt appointments, doctors available to answer questions regarding progress and eye care..


StarStarStarStarStar Dr. Ambrose was the epitome of professionalism ... —    (Patient since 2010)

Dr. Ambrose was the epitome of professionalism and friendliness. I came in with only 1/2 an hour notice as I suspected I had a foreign object in my eye. Dr. Ambrose carefully scanned my eye and determined that yes, I did indeed have some material in my eye. He numbed my eye and quickly and painlessly removed a sharp piece of metal. He then carefully removed the rust ring which had formed. I would highly recommend Dr. Ambrose to any friend.


StarStarStarStarStar Comfortable environment, the staff is very help... —    (Patient since 2016)

Comfortable environment, the staff is very helpful and do all they can to help you have a great experience.


StarStarStarStarStar I have been to your office in Goodyear and Verr... —    (Patient since 2017)

I have been to your office in Goodyear and Verrado, your receptionists are friendly attentive, kind and have very good customer service skills. I recommend your office when ever I get a chance.


StarStarStarStarStar Discuss the issue I was having and he address i... —    (Patient since 2018)

Discuss the issue I was having and he address it right away and are working on a solution to my problem, and though full to my concerns and needs.


StarStarStarStarStar Andy did a complete and thorough exam and was a... —    (Patient since 2014)

Andy did a complete and thorough exam and was awesome explaining everything so I understood what the results were.


StarStarStarStarStar love the staff and the dr. They were able to ge... —    (Patient since 2007)

love the staff and the dr. They were able to get me in the same day for an eye issue. They have late hours which is awesome for a working mom like me.


StarStarStarStarStar You are a number One professional company and ... —    (Patient since 2018)

You are a number One professional company and the people who are there are Courteous and polite and well knowledged I love coming into see you guys and know that I’ll be taking care of.


StarStarStarStarStar Great —    (Patient since 2012)

As usual I am very satisfied with the service I receive at Vision Wellness. I have recommended you to many people don't know if they go to you, but I really like your service and Doctor's. Thank you.


StarStarStarStarStar HAVE WIDER SLECTION ON GLESSES AND BRING DONE THE PRICES FOR PEOPLE TO AFFORD THEM. —    (Patient since 2013)

HAVE WIDER SLECTION ON GLESSES AND BRING DONE THE PRICES FOR PEOPLE TO AFFORD THEM.


StarNo StarNo StarNo StarNo Star Have better office etiquette. And do better at answering the phones —    (Patient since 2013)

Have better office etiquette. And do better at answering the phones. And cut down on wait time especially if you have an appointment.


StarStarStarStarStar Wait time needs to improve. Both for the doctor and at the eye glass area. —    (Patient since 2011)

Wait time needs to improve. Both for the doctor and at the eye glass area.


StarStarStarStarNo Star Try to keep the "wait" time to a lot less than 1/2 hour. —    (Patient since 2013)

Try to keep the "wait" time to a lot less than 1/2 hour.


StarStarStarStarStar Great visit!  —    (Patient since 2013)

Our family comes here due to the convenience and the great staff!


StarStarStarStarStar Very Happy —    (Patient since 2008)

Would like to see the women that work there dress more professional(no cleavage)


StarStarStarNo StarNo Star Have your front desk receptionist be more upbeat & friendly —    (Patient since 2014)

Have your front desk receptionist be more upbeat & friendly. Empathy goes a long way, as well as not calling your customers a liar would be great as well. The lady at the front desk that checked my out after my appointment was very rude! I will refuse to deal with her in the future.


StarStarStarStarNo Star NOBODY'S PERFECT ! UNLESS YOU PAY YOUR CUSTOMERS ! HAHA ! —    (Patient since 2015)

NOBODY'S PERFECT ! UNLESS YOU PAY YOUR CUSTOMERS ! HAHA !


StarStarStarStarStar Nothing you guys are already great, I love Dr. Lee. He is awesome.  —    (Patient since 2007)

Nothing you guys are already great, I love Dr. Lee. He is awesome.


StarStarStarStarStar Improve on the speed, there is no way a basic eye exam even if it's a first time patient should... —    (Patient since 2015)

Improve on the speed, there is no way a basic eye exam even if it's a first time patient should take over 2 hours to complete.


StarStarStarStarStar awesome  —    (Patient since 2015)

Dr. Black was amazing with me! explained everything & made me feel like I matter:)


StarStarStarStarStar Continue to provide excellent service.  —    (Patient since 2012)

Continue to provide excellent service.


StarStarStarStarStar Service appreciation.  —    (Patient since 2012)

Very courteous and efficient staff. I'm lucky to have Dr. Lee as my optician. He is the best!


StarStarStarStarNo Star Great service —    (Patient since 2015)

All that is out on the floor are high priced designer frames...most insurance companies will not pay for those frames. People are on a budget, please make sure to offer affordable frames.


StarStarStarStarNo Star Top Notch Exam and Testing —    (Patient since 2011)

The vision care I have received from Dr. Lee has been top quality. However, the prices of the frames and lenses is very steep, even with the discounts that go with a vision insurance plan.


StarStarStarStarStar A fantastic find on the West Side. —    (Patient since 2015)

A fantastic find on the West Side.


StarStarStarStarStar The entire site, from the front desk at check in, to physician, and selecting my eye wear was a... —    (Patient since 2011)

The entire site, from the front desk at check in, to physician, and selecting my eye wear was a positive experience


StarStarStarStarStar Pat Bolka —    (Patient since 2015)

Everyone was very pleasant and knowledgeable, my appointment was at 1130 arrived at 11 and I was taken right away!


StarStarStarStarStar Customer service to get no glasses was almost non-existent —    (Patient since 2015)

Customer service to get no glasses was almost non-existent. Waited a half hour to get help and left because I ran out of time.


StarStarStarStarStar How can you get above a 10? —    (Patient since 2009)

How can you get above a 10?


StarStarStarStarStar still waiting for my glasses? —    (Patient since 2013)

I ordered some safety glasses, but have not received them yet. the overall check up was great.


StarStarStarStarStar everything and everyone was great —    (Patient since 2012)

everything and everyone was great


StarStarStarStarStar We have told some of our friends about our positive experience. —    (Patient since 2007)

We have told some of our friends about our positive experience.


StarStarStarStarStar  —    (Patient since 2007)

Greatly appreciate the fact that four family members could be seen on the same day! We found eyewear that fits our budget. Thank you very much for taking care of our family.


StarStarStarStarStar I didn't have much of a choice for glasses that fit a 3 year old.. —    (Patient since 2015)

I didn't have much of a choice for glasses that fit a 3 year old...Kaitlyn was only wanting Hello Kitty.


StarStarStarStarStar Purchasing glass/contacts is expensive with Vidion Wellness —    (Patient since 2004)

Purchasing glass/contacts is expensive with Vidion Wellness


StarStarStarStarStar I selected coach frames marked as $208 but after the credit card transaction the sales lady gave... —    (Patient since 2012)

I selected coach frames marked as $208 but after the credit card transaction the sales lady gave me my receipt and charged be $228 without telling me and she refused to credit my card for the difference.


StarStarStarStarNo Star Four star —    (Patient since 2009)

Over all a four star rating, good service from the staff and doctor.


StarStarStarStarStar Appointment —    (Patient since 2013)

At first I was nervous about meeting the new doctor but he put me to ease right away with his wonderful bedside manner and knowledge.


StarStarStarStarStar Great experience. —    (Patient since 2012)

The staff was very friendly and helpful.


StarStarStarNo StarNo Star The service was great, but the price for the exam was too high. —    (Patient since 2015)

The service was great, but the price for the exam was too high.


StarStarStarStarNo Star More selection for children's frames —    (Patient since 2015)

More selection for children's frames


StarStarStarStarNo Star Recent visit —    (Patient since 2012)

My annual visit, Eye Tech friendly, informative, efficient. Doctor always excellent, informative and solution focused. Only reason for four stars, process of ordering new glasses was so-not sure if eye glass tech was new and unfamiliar with software but that took awhile and when checking out, she asked receptionist about a payment from another customer while I was standing there waiting to sign my receipt so that I could leave- this took about 5 extra minutes of us just waiting for this inquiry to end. Recommend tech and receptionist take care of customer you are currently assisting and address any other issues afterwards; neither seemed to realize this was not the appropriate time for the conversation nor that I was standing there waiting. Other than that no other issues.


StarStarStarStarStar I waited 45 minutes to see the doctor. Too long —    (Patient since 2009)

I waited 45 minutes to see the doctor. Too long. Also, don't make 10o'clock appointments if the door is not unlocked 5-10 minutes ahead. You want patients to arrive a few minutes early to check in and fill out paperwork.


StarStarStarStarStar Shorter wait time to see Dr. —    (Patient since 2012)

Shorter wait time to see Dr.


StarStarStarStarStar Keep doing what you're doing. —    (Patient since 2015)

Keep doing what you're doing.


StarStarStarStarStar Dr Lee is great —    (Patient since 2012)

Office staff is very courteous and helpful. Dr. Lee is super nice and made my experience with contact lense more smooth. It's my first time using them


StarStarNo StarNo StarNo Star The wait time is horrible.  —    (Patient since 2015)

Not spend 45-60 minute waiting every time I'm there to have a 15 minute visit for contacts. Every time I have to order contacts they say 5 business days. I call 2 weeks later and they never ordered them so it will be another 3-5 business days or they have them and never called me. Then tell me I can schedule a appointment with the DR in a week to get them fitted, and it only takes 5 minutes to do this.


StarStarStarStarStar Satisfied customer —    (Patient since 2014)

Friendly and efficient staff with state of the art technology. I will definitely recommend my family and friends.


StarStarStarStarStar 5 star —    (Patient since 2012)

very please with service feel Dr Lee does a complete exam and keeps me updated with my eye conditions. Jessica is a great employee to work with also. Always very pleasant..


StarStarStarStarNo Star The only problem I see with recommending Vision Wellness is the distance from Buckeye —    (Patient since 2006)

The only problem I see with recommending Vision Wellness is the distance from Buckeye. We go there because we started with Dr. Vogl out here and just followed her before she retired.


StarStarStarStarStar 10 stars! —    (Patient since 2015)

Staff was amazing!! I seen 3 people over my entire visit and each of them were able to answer all my questions and were very helpful. I will be back for future needs and i have already reccomended this location to a few friends and co workers.


StarStarStarStarStar Thank You, Thank You, Thank You —    (Patient since 2014)

I had been experiencing a red, watering and light sensitive eye for several days. My family physician had prescribed allergy eye drops after looking at my eye. After 2 days of treatment with no improvement, I contacted Vision Wellness for help. Even though I called for an appointment at the end of the day, I was quickly scheduled for the following day. Upon arrival I was immediately greeted and within minutes I was in the exam room. After some preliminary testing Dr Lee examined my eye and found a small piece of plastic which had not been seen by my family physician. Dr Lee gently dislodged and removed the plastic. Immediately my eye felt great and I was able to see perfectly. I highly recommend Vision Wellness.


StarStarStarStarStar My appointment was at 9:40 —    (Patient since 2007)

My appointment was at 9:40. I got in exam room fairly quickly, but had to wait another 35 minutes after the assistant was done to see the doctor.


StarStarStarStarStar Nothing. Great office staff and great doctor! —    (Patient since 2014)

Nothing. Great office staff and great doctor!


StarStarStarStarStar Nothing really.. —    (Patient since 2013)

Nothing really...I realize that a 12:40 appointment doesn't always start on time as I appreciate the fact that the Dr. can spend a little more time with each patient depending on the questions each patient has.


StarStarStarStarStar I would and have recommended Dr. Lee  —    (Patient since 2010)

Thank you for all you guys do at Vision Wellness!


StarStarStarNo StarNo Star Granted that I had my daughter with me, but a staff should have told me that they were short on... —    (Patient since 2015)

Granted that I had my daughter with me, but a staff should have told me that they were short on staff. My visit took way too long. This was my first and hoping to be the last time that I have you wait so long to be seen by the optometrist.


StarStarStarNo StarNo Star Shorter wait time and nicer receptionist. —    (Patient since 2015)

Shorter wait time and nicer receptionist.


StarStarStarStarStar Timeliness on the Dr.'s part. EVERYONES time is precious —    (Patient since 2013)

Timeliness on the Dr.'s part. EVERYONES time is precious


StarStarStarStarNo Star It was my first appointment so I need more time to get to know you're service. —    (Patient since 2015)

It was my first appointment so I need more time to get to know you're service.


StarStarStarStarStar Always awesome service  —    (Patient since 2011)

Everyone is always friendly. They are very thorough with the exams.


StarStarStarStarStar Wider selection in glasses —    (Patient since 2014)

Wider selection in glasses


StarStarStarStarStar it is —    (Patient since 2011)

Staff was excellent. Dr.Lee is very professional and explained all I needed to know. not sure what direction I am going with eyeglass selection. I was O.K. with my choices, but not real happy. That could be me. I am particular about some things.


StarStarStarStarNo Star How did we do. —    (Patient since 2015)

My visit was very good everyone was professional.


StarStarNo StarNo StarNo Star Timeliness of appointmentsCustomer service —    (Patient since 2015)

Timeliness of appointments Customer service


StarStarStarStarStar Be more timely. I was the first appointment of the day, but still had to wait 10 minutes —    (Patient since 2008)

Be more timely. I was the first appointment of the day, but still had to wait 10 minutes. The technician should be ready. She was very friendly and efficient once we started.


StarStarStarStarStar It is a 10! —    (Patient since 2015)

I waited about 30 minutes for my eye exam, but I felt well taken care of, the doctors were efficient and polite, and the optician introduced me to a great selection of eyewear. Very pleased with this business.


StarStarStarStarStar great team work!  —    (Patient since 2011)

The office staff is great. I even got complemented on my shoes. Haha


StarStarStarStarStar excellent. —    (Patient since 2008)

I've been going to vision Wellness since I was little. I used to see Dr. Vogle, but she had retired. I saw Dr. Lee for the first time last week, and he was excellent. Very kind, informative, and very knowledgable. I definitely reccomend.


StarStarStarStarStar New patient —    (Patient since 2015)

It was my first visit to the office and it was of an "emergency" nature due to injury to my eye. They fit me in the same day I called and will be using this office as my annual exam office in the future. My wife had recently become a new patient and based on her experience, I was planning to be one as well. This injury just sped up the process and confirmed her thoughts.


StarStarStarStarStar This guy was really great everything was really comfortable. —    (Patient since 2008)

This guy was really great everything was really comfortable.


StarStarStarStarStar Less wait time waited over an hour —    (Patient since 2014)

Less wait time waited over an hour


StarNo StarNo StarNo StarNo Star ann l —    (Patient since 2015)

very knowledgeable and helpful staff..


StarStarStarStarStar Great —    (Patient since 2015)

Brought my son Jaxon in for an eye exam and everyone was so helpful and nice! Would highly recommend


StarStarStarStarStar Friendly staff. —    (Patient since 2015)

Friendly staff. Doctor Lee was very nice and took time to explain my concerns; they also find me same day appointment. Thanks.


StarStarStarStarStar Would Definitely Recommend  —    (Patient since 2015)

Very friendly staff. They know their stuff. Explained things I'd not gotten answers for from other eye care doctors.


StarStarStarStarStar I have been Happy with Vision Wellness —    (Patient since 2008)

I have and will continue to recommend Vision Wellness


StarStarStarStarStar Wait time's seem a little long. Between the time's Doctor came back in. —    (Patient since 2012)

Wait time's seem a little long. Between the time's Doctor came back in.


StarStarStarStarNo Star The cost of glasses is very prohibitive for most people.  —    (Patient since 2007)

The cost of glasses is very prohibitive for most people. The staff is great!


StarStarStarStarStar 5 star Service —    (Patient since 2010)

Friendly, Helpful, Great Service


StarStarStarStarStar Even though I am very satisfied, I would like a better selection of mid-priced frames. —    (Patient since 2005)

Even though I am very satisfied, I would like a better selection of mid-priced frames.


StarStarStarStarStar Outstanding!! The staff is friendly, competent and professiona.l —    (Patient since 2008)

A perfect visit as usual. No complaints. Decorations out front are great.


StarStarStarStarStar Dr. Lee —    (Patient since 2013)

Dr Lee and the team, never gave up until a solution was found.


StarStarStarStarNo Star Great, but expect a wait —    (Patient since 2012)

I really like the doctors at Vision Wellness. They do a great job. The only issue I've ever had is with how busy they are. Their appointments are usually a month away. Once you show up for your appointment, there maybe a wait to be seen. The doctors are worth the wait, but it can be frustrating.


StarStarStarStarStar Delivery of glasses within 48hrs, an express service. —    (Patient since 2010)

Delivery of glasses within 48hrs, an express service.


StarStarStarStarStar it's always great when i come to Vision Wellness —    (Patient since 2012)

it's always great when i come to Vision Wellness


StarStarStarStarStar Be more careful with the thing that shoots air in your eye —    (Patient since 2009)

Be more careful with the thing that shoots air in your eye. I had to hold it because it kept hurting me.


StarStarStarStarStar review —    (Patient since 2009)

It was a busy am. The girl starting the testing tried her best but it seemed to be the first time to do the testing. It was difficult for her but kept going. She was in a difficult situation but kept her composure.


StarStarStarStarStar Shorten length of time spent in office —    (Patient since 2010)

Shorten length of time spent in office. Appointment scheduled for 7:00am, but didn't leave office until 8:45am


StarStarStarNo StarNo Star Not have a customer have a 3:pm appointment and have them wating a round for an hour and half... —    (Patient since 2015)

Not have a customer have a 3:pm appointment and have them wating a round for an hour and half before all is done eye exam and picking glasses.


StarStarStarStarStar Five Stars! —    (Patient since 2011)

DR. Adam Lee was more than happy to compensate me for waiting so long and having to reschedule. So it was worth the wait and I was given excellent service with him & his whole staff.


StarStarNo StarNo StarNo Star I wish the doctor was not on such a rush when he was seeing me —    (Patient since 2015)

I wish the doctor was not on such a rush when he was seeing me. He looked very busy and very overwhelmed and running all over the place(literally). He didn't ask me if I wanted to stay with the same contacts or chane them, he just assumed so I had to tell him. I don't deel confident with the prescription numbers he gave me and I feel my vision dropped more then what he told me. After paying the full price of my visit I would think the quality of the doctors job would be better, but I guess not.


StarStarStarStarStar I would like to see more of a varietey of frames —    (Patient since 2012)

I would like to see more of a varietey of frames


StarStarStarStarStar The wait time to see the eye doctor was extremely long, almost 1 hour —    (Patient since 2012)

The wait time to see the eye doctor was extremely long, almost 1 hour.I was seen initially by a technician, was taken into the room to wait for the eye doctor and it was an excruciatingly long wait.


StarStarStarStarStar Karl Nelson —    (Patient since 2013)

Knowledge, professionalism and options wereex Knowledge,professionalism and options presented were excellent.


StarStarStarNo StarNo Star Appointment time was 12:20, we were not even in a room until an hour later. —    (Patient since 2011)

Appointment time was 12:20, we were not even in a room until an hour later.


StarStarStarStarStar Not a thing. Everyone was courteous and friendly during my visit. —    (Patient since 2015)

Not a thing. Everyone was courteous and friendly during my visit.


StarStarStarStarStar Excellent service - friendly people —    (Patient since 2015)

I arrived 40 minutes early for my appointment (my error). I was told that they would do their best to get me in as soon as possible and they certainly did! I was actually done with my appointment (including eye dilation) and on my way home in less than 50 mins.


StarStarStarStarStar Impressed with Dr. Lee's knowledge and his taking the time to explain my eye care. —    (Patient since 2014)

Impressed with Dr. Lee's knowledge and his taking the time to explain my eye care.


StarStarStarStarStar less wait time in doc office would be great —    (Patient since 2013)

less wait time in doc office would be great


StarStarStarStarStar Dr. Lee —    (Patient since 2013)

Dr. Lee quickly established rapport, actively listened, asked questions to gain understanding, and provided clear, understandable answers. Very refreshing!!!


StarStarStarStarNo Star I think prices for glasses options are high —    (Patient since 2015)

I think prices for glasses options are high. I had no problem with how I was treated during the process. That would be 10.


StarStarNo StarNo StarNo Star I had an appointment at 9:00 am with Dr. Lee on Tueesday, February 17 —    (Patient since 2008)

I had an appointment at 9:00 am with Dr. Lee on Tueesday, February 17. I arrived at 8:45 am to find the doors locked. I tried again at 8:55 am (receptionist was there with lights on and definitely knew I was trying to enter). Nope, she waited until exactly 9:00 am to open the doors. Really? Who runs a business like this? Most people do arrive early for their appointments to show courtesy to the doctor. However, it must mean that when your hours say that you open at 9:00 am, you certainly are NOT going to open the doors before. In addition, after the gal did all the prelim work before the doctor was to come in, I had to sit in the room for over 15 min. I finally had to open the door and ask if I was going to be helped shortly.


StarNo StarNo StarNo StarNo Star have thinner lenses. Glasses are way too thick —    (Patient since 2005)

have thinner lenses. Glasses are way too thick and tooooo heavy. I have gone back to using my older glasses to prevent a sore on my node from the new ones. The lens is way to thick


StarStarStarStarStar Great vision specialists —    (Patient since 2015)

Really enjoyed the staff and the doctor. My checkup was professional and efficient. I would recommend this eye care place to anyone.


StarStarStarStarStar Always great —    (Patient since 2012)

Dr. Lee is always great and pleasant. He is knowledgable and thorough.


StarStarStarStarStar Great people & service  —    (Patient since 2015)

Great customer service. Very thorough & helpful.


StarStarStarStarStar Wonderful care —    (Patient since 2004)

Everyone is very friendly and efficient. I appreciate the time Dr. Lee took to answer all of my questions and explain the digital pictures of my eye. This was very reassuring in view of my medical history and vision issues.


StarStarStarStarStar The score is already at 10 —    (Patient since 2012)

The score is already at 10. From beginning to end my appointment was amazing.


StarStarStarStarStar 5 stars —    (Patient since 2014)

Dr Lee was very professional and answered all questions. Especially about waiting to fill script as there maybe a change in medications that could affect the eyes


StarStarStarStarStar Hook me up with some prescribed Oakley ;) —    (Patient since 2012)

Hook me up with some prescribed Oakley ;)


StarStarStarStarStar Best eye dr I've seen —    (Patient since 2009)

As long as I live in AZ I will drive to see Dr Lee! The only eye dr to ever listen to me and actually help me.


StarStarStarStarNo Star A 7:20 am appointment should not be 30 minutes late to start. —    (Patient since 2008)

A 7:20 am appointment should not be 30 minutes late to start.


StarStarStarStarStar Excellent —    (Patient since 2011)

This has always been one doctor that is very quick and efficient!


StarNo StarNo StarNo StarNo Star I should have been told about copay upfront, before visit as I have never been charged one before... —    (Patient since 2013)

I should have been told about copay upfront, before visit as I have never been charged one before nor have I been billed for one before. I expressed my opinion about not paying anything up front and yet I was charged for a machine fee that was not necessary. Upon leaving having to pay $75 immediately was a huge blow to my account and stressed me out. It was uncalled for and preventable. And no one offered to have me make payments or be billed. No empathy at all. It wasn't enough to bill my insurance for three exams (my two daughters and me on the same visit)??


StarStarStarStarStar The Best! —    (Patient since 2013)

Vision Wellness has a great selection of eye wear an amazing Dr and great staff. Recently, I had an appointment that had to be rescheduled and Jessica was truly understanding and accommodating. The doctor was professional and genuine and it was evident that he took pride in his practice. I felt very well taken care of and well informed on the health of my eyes. The staff provided outstanding service and were extremely knowledgeable about the products and understood my needs. I am a customer for life and i've been telling everyone to visit Vision Wellness.


StarStarStarStarStar It was over an hour before I was seen —    (Patient since 2014)

It was over an hour before I was seen


StarStarStarStarStar Solid Service but can fine tune some —    (Patient since 2012)

The staff was very friendly and the selection of glasses was fine. Couple minor issues like asking my contacts to be mailed to me and then finding out they weren't and I had to pick them up. It was nice they labeled the contacts but they labeled them incorrectly. Obviously these are minor so I'm not terribly upset but that 9/10 could've been a 10 with a couple tweaks.


StarStarStarStarStar Vision Wellness Avondale Visit —    (Patient since 2012)

Very helpfully and friendly staff and Dr. Lee is very thorough and explains every aspect of your eye exam and super friendly. I highly recommend Vision Wellness Avondale for your eye exam and glasses.


StarStarStarNo StarNo Star Review —    (Patient since 2011)

I was greeted promply but then waited in the exam room for over 30 min to see the doctor. When I explained that I needed to leave he was very efficient in speeding things up so I could get home.


StarStarStarStarNo Star Improve wait times —    (Patient since 2007)

Improve wait times. There is never a short wait for an appt in all of the years coming here for myself and my family members. Example: office opens at 7am, my appt is at 7am and yet I sit in a freezing cold room til 7:40am for an appt that took 15 minutes.


StarStarStarStarStar Dec 29 visit —    (Patient since 2013)

OK selection of frames. Long wait for doctor.


StarStarStarStarStar Nothing! I have always had a great experience with your team and feel that you already provide... —    (Patient since 2012)

Nothing! I have always had a great experience with your team and feel that you already provide excellent service.


StarStarStarStarNo Star Great service  —    (Patient since 2011)

I love Dr Lee and his professionalism.


StarStarStarStarStar I found the customer service excellent, the only problem is the products are really expensive.  —    (Patient since 2012)

I found the customer service excellent, the only problem is the products are really expensive.


StarStarStarStarStar Not make me wait an hour...I.e start the appt on time. —    (Patient since 2010)

Not make me wait an hour...I.e start the appt on time.


StarStarStarStarStar Shorten the wait to see the doctor. —    (Patient since 2013)

Shorten the wait to see the doctor.


StarStarStarStarStar  —    (Patient since 2011)

I've enjoyed vision wellness and feel like my needs are taken care of when I'm here. Thank u all!


StarStarStarStarStar awesome —    (Patient since 2013)

Front counter folks showed urgency in my situation. An attempt was performed to get me in without an appointment. In addition an effort was put forward to find info in using my Banner Insurance. Thank you all.


StarStarStarStarStar try to be on time for patients —    (Patient since 2004)

try to be on time for patients


StarStarStarStarStar Vision wellness is awesome :) —    (Patient since 2011)

Great office with friendly staff & knowledgeable doctors :)


StarStarStarStarNo Star revist —    (Patient since 2013)

Impressed to get in for an appt when I wanted. Treated me very well and professional. Service was great. If I wanted to change anything it would be to have a larger selection of eye wear.


StarStarStarStarNo Star Maybe a few more smiles in the office from the staff —    (Patient since 2009)

Maybe a few more smiles in the office from the staff. They all seemed really busy, and rather un happy. No on was mean, but I sure felt like I was more of a problem than a client.


StarStarStarStarStar Vision Wellness visit —    (Patient since 2004)

I was one of the previous owners first patients and glad to learn Dr. Lee practices the same dedicated and caring qualities S Dr. Vogel.


StarStarStarStarStar Glass wear. —    (Patient since 2011)

The people made me feel very special.


StarStarStarStarStar Be more respectful of my time —    (Patient since 2003)

Be more respectful of my time.My appointment was at 2:15, I checked in at at 2:06 but was not seen until 2:50. If I had shown up 35 minutes late you would have made me reschedule. Due to the lateness I was unable to get my eyes dilated because I had to leave


StarStarStarStarStar survey —    (Patient since 2009)

I am more than happy with vision awareness and the sevices provided


StarStarStarStarStar survey —    (Patient since 2009)

have confidence that Dr. Lee takes very good care of his patients.


StarStarStarStarStar pricing —    (Patient since 2013)

the frames were way over what my insurance covered. nice frames but not budget friendly


StarStarStarNo StarNo Star T —    (Patient since 2007)

Service was great. Frame selection was very limited and too expensive


StarStarStarStarStar Great customer service —    (Patient since 2013)

This is the second time that we made an appointment and both times we have great customer service. everyone was very helpful and knowledgeable and helping us pick our glasses and frames.


StarStarStarStarStar Review —    (Patient since 2009)

There was a few people waiting and there was a problem with one of the machines, but everyone was nice and professional. Thank you!


StarStarStarStarStar I was not seen for over an hour past my appt time. —    (Patient since 2014)

I was not seen for over an hour past my appt time.


StarStarStarNo StarNo Star unhappy !!! —    (Patient since 2014)

Nice place, great equipment, but the people works there's, there not too friendly, and when we're checking out the glasses they make us feel to rush to make our decision.I'm not coming back to this place anymore


StarStarStarStarStar IMRPOVEMENTS NEEDED!!! —    (Patient since 2011)

IMPROVE YOUR PHONE & FRONT DESK CUSTOMER SERVICE!! I ALSO ASKED TO HAVE MY SUNGLASSES ADJUSTED AND THE WOMAN JUST REPLACED THE NOSE PADS AND ADDED THAT I COULD ADJUST THE REST MYSELF. USELESS PLACE!!!


StarStarStarStarStar IMPROVE YOUR PHONE & FRONT DESK CUSTOMER SERVICE!! —    (Patient since 2011)

IMPROVE YOUR PHONE & FRONT DESK CUSTOMER SERVICE!!


StarStarStarStarStar great experience —    (Patient since 2014)

It was my first eye exam in 10 years. I wasn't quite sue what to expect. But it was very comfortable and I'm glad I chose this vision place.


StarStarStarStarStar Thank you for the good appointment. —    (Patient since 2013)

The receptionists and technician were courteous and easy to work with and talk to. The doctor was thorough and explained everything I needed to know during my visit. I would recommend this office to anyone needing eyecare.


StarStarStarStarStar get my glasses back on time —    (Patient since 2014)

get my glasses back on time


StarStarStarStarStar N/A...you all are awesome! Great service everytime and a wonderful selection of eyewear.. —    (Patient since 2012)

N/A...you all are awesome! Great service everytime and a wonderful selection of eyewear...I still get compliments on my pair of glasses from last year!


StarStarStarStarNo Star I never give anyone a 10. Lose the fake happy tall blonde eyewear sales lady —    (Patient since 2014)

I never give anyone a 10. Lose the fake happy tall blonde eyewear sales lady. All that fakeness is way to much to hear first thing in the morning.


StarStarNo StarNo StarNo Star don't tell me you don't have time to do something.. —    (Patient since 2009)

don't tell me you don't have time to do something...I had to come back again and get my contacts buffed.


StarStarStarStarStar I feel your pricies are very high —    (Patient since 2014)

I feel your pricies are very high. I have VSP insurance and I feel I was not going to really save anything at all. I have gone to two other places to get my glasses and they have name brands same as you and they used my insurance and it is about 100 dollars less. I still have not decided where to purchase them. I love the frames there just not the prices.


StarStarStarStarStar More variety of glasses ( style, brand, etc) —    (Patient since 2014)

More variety of glasses ( style, brand, etc)


StarStarStarStarStar Have already recommended a family member. Great service. —    (Patient since 2010)

Have already recommended a family member. Great service.


StarStarStarStarStar Happy with the service! —    (Patient since 2014)

I tried the big box glasses store last time I got a pair of glasses, and didn't like the overall feel of the experience. Here at Vision Wellness I felt the service was more of a one-on-one. I would definitely recommend this place to family and friends, and plan to return back when I need another exam!


StarStarStarStarStar Explain your billing properly. —    (Patient since 2009)

Explain your billing properly.


StarStarStarStarStar Everything went better than expectant from the workers and greeter —    (Patient since 2014)

Everything went better than expectant from the workers and greeter


StarStarStarStarStar Excellent —    (Patient since 2009)

Good, quick, pleasant and professional!


StarStarStarStarStar Too long waiting for a person who could order glasses —    (Patient since 2011)

Too long waiting for a person who could order glasses. Have more than one person working that can do that at a time. Appt time 1020 a.m. And finally finished 1245.


StarStarStarStarNo Star 4 Stars —    (Patient since 2014)

The only reason I didn't give a 5 star rating is they were quite busy and I had a long wait getting frames selected. Friendly staff and Dr. Lee was great!


StarStarStarStarNo Star Been working to make it right —    (Patient since 2010)

I have been impressed with the effort made by this office to get my glasses right. I purchased a pair of glasses that I couldn't adjust to the prescription, but they have been bending over backwards to make sure that it is perfect for me.


StarStarStarStarStar Great Experience —    (Patient since 2014)

Great staff, even though it was busy I didn't feel the quality of the eye exam or the service suffered because of it.


StarStarStarStarStar Recent Eye Appointment —    (Patient since 2012)

Dr. Wong and the rest of the staff were helpful, professional did a great job.


StarStarStarStarStar Awesome service —    (Patient since 2014)

Everything was great except guy helping with glasses needs better people skills. Acted upset that I did not get glasses at your office. I get them for free at work so why would I pay for them? Husband'a sunglasses were not what he wanted. Asked for the green tint and wanted them be dark. They were neither. Will be taking back.


StarStarStarStarStar just have some beer for us chickens. You girls n guys do a good job. —    (Patient since 2005)

just have some beer for us chickens. You girls n guys do a good job.


StarStarStarStarNo Star My visit —    (Patient since 2013)

I had a long wait before I saw Dr Lee but I am always more than satisfied after seeing him. He is the best eye doctor I have ever had.


StarStarStarStarStar Service —    (Patient since 2014)

Good service and knowledge


StarStarStarStarStar It already is a 10. Dont think it would get higher than that. —    (Patient since 2014)

It already is a 10. Dont think it would get higher than that.


StarStarStarStarStar Off hand don't know anyone that needs your services, since our son referred us to you (L —    (Patient since 2014)

Off hand don't know anyone that needs your services, since our son referred us to you (L.Daine Melton).


StarStarStarStarStar Highly Recommend —    (Patient since 2014)

Was very pleased with the service I received at Vision Wellness, Avondale, AZ. I would highly recommend their office.


StarStarStarStarNo Star Customer service —    (Patient since 2013)

Very professional and easy to communicate with.


StarStarStarStarStar Keep up the good work. I felt very welcomed as a new client —    (Patient since 2014)

Keep up the good work. I felt very welcomed as a new client. The staff was very friendly and made me feel comfortable. I had fun choosing frames as well.


StarStarStarNo StarNo Star If the ladies showcasing the glasses to select from were more enthusiastic and friendly —    (Patient since 2014)

I wish the ladies showcasing the glasses to select from were more enthusiastic and friendly. Also a bigger selection for glasses would be better


StarStarStarStarStar Awesome Vision Center —    (Patient since 2014)

Loved the look inside, greeted quickly, did not wait long after check in. Awesome doctors and staff.


StarStarStarStarStar Best Vision Place —    (Patient since 2012)

Nothing, I think this is one of the best places when it comes to my vision.


StarStarStarStarNo Star Excellent customer service —    (Patient since 2012)

My appointment went smoothly. All my questions were answered and I was checked out quickly


StarStarStarStarStar Excellent Customer Service —    (Patient since 2013)

Although the styles of glasses was limited - the customer service was top notch.


StarStarStarStarStar Survery —    (Patient since 2014)

Thank you for the professional service. Very Nice people and it was a pleasure.


StarStarStarNo StarNo Star Indifferent customer service and long wait  —    (Patient since 2007)

Need friendlier front desk service. Make eye contact. Smile. Don't make it seem like I am an inconvenience in your busy schedule even if I ask questions to get clarity. Also, a shorter wait time for the doctor is important. I waited 30 minutes this last time. I don't mind waiting but 30 minutes is quite long.


StarStarStarStarStar Always Perfect —    (Patient since 2013)

Vision Wellness had always been great and they seem to be getting better all the time.


StarStarStarStarStar even with the ac not working everyone was awesome.  —    (Patient since 2014)

even with the ac not working everyone was awesome.


StarStarStarStarNo Star No more friends or colleagues in area! —    (Patient since 2011)

No more friends or colleagues in area!


StarNo StarNo StarNo StarNo Star Not sure, just haven't had pleasant experiences there. Especially last time —    (Patient since 2013)

Not sure, just haven't had pleasant experiences there. Especially last time. Definitely will look into a different doctor next year.


StarStarStarStarStar Great Service —    (Patient since 2010)

Very nice office staff. Dr. Lee is excellent.


StarStarStarStarStar 5 not because of Drs. But you have to go elsewhere to get any decent choice of glasses —    (Patient since 2008)

5 not because of Drs. But you have to go elsewhere to get any decent choice of glasses. And that was a big waste of my time.


StarStarStarStarStar Best office! —    (Patient since 2014)

I absolutely loved my first visit. Dr. Wong was so attentive and very informative. Jessica really helped me pick out some cute glasses and was very sincere on what looked good and what didn't. She as well worked with my budget which I appricate so much. I am so happy to be a patient here and look forward to many more years!


StarStarStarStarStar KUDOS —    (Patient since 2012)

I like coming to this Optometry Office, everyone is very personable. I was itching to rearrange the chairs so the colours coordinated more, but ... :) The remodeling was not an inconvenience to me, but thank you for the signage all over the clinic. I would recommend your office to anyone needing an Optometrist.


StarStarStarStarStar Friendly and helpful —    (Patient since 2012)

I did not fell pressured to purchase before ready


StarStarStarStarStar 5 stars —    (Patient since 2014)

Your eye doctor made our visit pleasant and I believe she gave us a thorough assessment. This was my first visit, and I believe I will be a returning patient.


StarStarStarStarStar exam visit —    (Patient since 2006)

excellent service and great atmosphere.


StarStarStarStarStar What does this mean? —    (Patient since 2012)

Dr. Lee is outstanding, with much patience, as well as explaining everything so I could understand.


StarStarStarStarNo Star Great Service —    (Patient since 2014)

I liked the fact that Dr Lee took the time to explain everything that he was doing and welcomed my questions about different aspects of vision care. I also appreciate the fact that this office is ahead of the game regarding technology as they have equipment that makes having to get the eyes dilated (always an unpleasant experience) a thing of the past. This technology comes at a price however and since my entire family of 5 went in for checkups the fee for this new technology became significant. But overall I would say I received efficient professional service service and all my questions were answered. The only thing preventing me giving a 5 star rating was the added expense (which is optional, the old fashioned dilation of the eyes is still covered under my insurance) of the new technology.


StarStarStarStarStar The doctor's appointment was a "10" —    (Patient since 2014)

The doctor's appointment was a "10". I had concerns the way the office staff explained billing for the appointment and when purchasing eyeglasses. This reduced the overall score to "7"...Specifically, $200 if billed to insurance or $75 out of pocket. Additionally, the appointment was scheduled online. My 1:20pm confirmation email surprised the office staff. They had me at 1:45pm; this was a problem because I scheduled the appt. over my lunch hour.


StarStarStarStarStar Great —    (Patient since 2014)

Overall a great experience


StarStarStarStarStar High tech equipment - smiling faces —    (Patient since 2009)

Pleasant experience. My questions were answered and received care I was anticipating.


StarStarStarStarStar Outstanding care at Vision Wellness —    (Patient since 2013)

Dr. Wong is a very thorough, informative Optometrist. She also has a lovely, caring personality. Great Staff.


StarStarStarStarStar Miles —    (Patient since 2014)

Miles is AWESOME! He's very patient and helpful. Thank you.


StarStarStarStarStar Cost of lenses and extras were a little more than what I was used to paying. —    (Patient since 2014)

Cost of lenses and extras were a little more than what I was used to paying.


StarStarStarStarStar I answered as a 9, but there was confusion when we checked in —    (Patient since 2014)

I answered as a 9, but there was confusion when we checked in. There was no record of our appointments (for my wife and me both). Fortunately, they were able to accommodate us, but it was rather disconcerting that there was no record of the appointments, which were made 7 days in advance. Jessica took our appointment (not to be confused with the optician Jessica - it wasn't she.) It all turned out fine. The optometrist was great!


StarStarStarStarNo Star Verify insurance coverage BEFORE seeing the patient to make sure you will accept their insurance.  —    (Patient since 2014)

Verify insurance coverage BEFORE seeing the patient to make sure you will accept their insurance.


StarStarStarStarStar  —    (Patient since 2012)

Four stars just because they took forever to attend us. My son had a 9:00 a.m. Appointment. We were the first ones there and the lady called another woman in front of us even though we were there first. Optometrist didn't see us until 10:00 a.m.


StarStarStarStarStar Nothing - you are at a 10 in my rating. You are doing great! Thank you.  —    (Patient since 2009)

Nothing - you are at a 10 in my rating. You are doing great! Thank you.


StarStarStarStarStar Great Dr. —    (Patient since 2007)

Dr. Lee is great in his thoroughness and has superior explanatory abilities.


StarStarStarStarNo Star Great place, will recommend.  —    (Patient since 2014)

Great vision center, selection was great and prices were reasonable. Wait time was a little high, 30 mins past my appointment.


StarStarStarNo StarNo Star Offer quality frames with an affordable range of price options.  —    (Patient since 2011)

Offer quality frames with an affordable range of price options.


StarStarStarStarNo Star Very nice to work with —    (Patient since 2009)

The staff and Dr. I were very efficient to thourough. I had to wait longer than I expected to see the Dr. but overall great service.


StarStarStarStarStar five star service —    (Patient since 2014)

The staff is professional,explained every procedure. They appear to have high tech equipment as well. I'll be back. thank you


StarStarStarStarStar Make sure you see people at the time of there appt. I had to wait an hour... —    (Patient since 2014)

Make sure you see people at the time of there appt. I had to wait an hour...


StarStarStarStarStar 5 —    (Patient since 2012)

Everyone is always nice and seem to care about their patients needs.


StarStarStarStarStar vision review —    (Patient since 2013)

I would use this office again.


StarStarStarStarStar great visit —    (Patient since 2014)

Dr. Wong was ver nice. She was very thorough and informative!!!


StarStarStarStarStar Shorten wait times. —    (Patient since 2013)

Shorten wait times. Once I was seated in the exam room, it was quite a long wait before the Dr came in.


StarStarStarNo StarNo Star Have enough staff present to help patients in a timely manner —    (Patient since 2014)

Have enough staff present to help patients in a timely manner. The eye doctor's appt went well but when it was time to look at glasses and pick out a style, I sat for quite a while waiting for assistance without any acknowledgment from staff until I asked. I chose to leave and get my glasses elsewhere. The we doctor was great though!


StarStarStarStarStar nothing. everything was awesome —    (Patient since 2014)

nothing. everything was awesome


StarStarStarStarStar Thorough exam —    (Patient since 2010)

I felt I was given a thorough eye exam and that Dr. Lee spent an appropriate amount of time explaining what he found pertaining to my eye health and prescription. Thank you.


StarStarStarStarStar Not sure - perhaps more choices on the paper work listing vision problems. —    (Patient since 2008)

Not sure - perhaps more choices on the paper work listing vision problems.


StarStarStarStarNo Star give better discounts to insurance members —    (Patient since 2004)

give better discounts to insurance members


StarStarStarStarStar excellent —    (Patient since 2011)

Over all experience was great


StarStarStarStarStar Nice place —    (Patient since 2014)

I was impressed with the number of new technology devices you used. Dr Lee and Albert were very patient with me, thank you. Your staff were all knowledgeable and friendly.


StarStarStarStarStar Review —    (Patient since 2010)

Did a fine job. Courteous, punctual, friendly, thorough


StarStarStarStarNo Star Great Tech —    (Patient since 2013)

Enjoyed working with doctor and tech


StarStarStarStarStar Excellent service and organization —    (Patient since 2014)

I love visiting a Doctor's office and receiving service in the manner I provide. You were timely and effective. Thank you.


StarStarStarStarStar Nothing think you guy s were wonderful. —    (Patient since 2014)

Nothing think you guy s were wonderful.


StarStarStarStarStar Carmen R. Washington —    (Patient since 2004)

They provided awesome customer service, beginning from the front desk to the Optometrist.


StarStarStarStarStar Dr. Lee is a wonderful Dr. I have received outstanding care from him. —    (Patient since 2010)

Dr. Lee is a wonderful Dr. I have received outstanding care from him.


StarStarStarStarNo Star We were asked to come in 30 to 40 minutes before our scheduled appointment, which we did —    (Patient since 2013)

We were asked to come in 30 to 40 minutes before our scheduled appointment, which we did. We were not seen until 30 minutes after the original time. 8 other words, we came in early at your request and still took an hour to be seen.


StarStarStarStarStar you already did. Liked the staff and Dr. Lee very much. Already gave your name to a co-worker. —    (Patient since 2014)

you already did. Liked the staff and Dr. Lee very much. Already gave your name to a co-worker.


StarStarStarStarNo Star Help customers decide between glasses if they are having trouble choosing a pair that suits them... —    (Patient since 2012)

Help customers decide between glasses if they are having trouble choosing a pair that suits them and also it was a solid hour before I was seen by the doctor


StarStarStarStarStar Great Service —    (Patient since 2013)

Really like the doctor. She took time to review my exam and possible future issues with my eyes,


StarStarStarStarStar xxxxx —    (Patient since 2010)

I waited some time but no more than 15 min.


StarStarStarStarStar best eye care!! —    (Patient since 2013)

I called the office because i had severe eye pain. i was told to come within 30 minutes, and i did... I was seen without an appointment, and i was given wonderful service and care.


StarStarStarStarStar eye appointment —    (Patient since 2010)

the dr. and staff are great they should all get a 10


StarStarStarStarStar my visit —    (Patient since 2010)

the staff and dr. are great


StarStarStarStarStar Great service —    (Patient since 2011)

I enjoyed my visit and would highly recommend vision wellness to my friends.


StarStarStarStarStar review —    (Patient since 2014)

I was very impressed for both my son and I on our viist. The staff was very courteous and the docs were great. Will def use you guys in the future!


StarStarStarStarStar Review —    (Patient since 2014)

We were very impressed witht the office and staff, would def recommend in the future to friends.


StarStarStarStarStar Your staff does a great job! —    (Patient since 2011)

Your staff does a great job!


StarStarStarStarNo Star New Plan —    (Patient since 2006)

BESD has a new vision insurance plan that will start July 1, 2014. It includes Vision Wellness and I can't wait to be able to afford a really good pair of glasses which I know I can get here at Vision Wellness!!


StarNo StarNo StarNo StarNo Star continue the awesome job that you are doing.the atmosphere is good. dr —    (Patient since 2014)

continue the awesome job that you are doing.the atmosphere is good. dr. Lee is great, he listened, answer questions and honest about what is beneficial for me and my husband re. our eye care and health.


StarStarStarStarStar You have a rating of 10 —    (Patient since 2012)

You have a rating of 10. You went beyond customer service and helped me get my contacts lenses in time for my camping trip!


StarStarStarStarStar Excellent Service and Care —    (Patient since 2011)

I was very pleased with the professionalism of everyone in the office. I like the up-to-date equipment that is used. I feel that it is because of this that an issue was found with one of my eyes and I was referred to a specialist. When I contacted Dr. Lee with some additional questions, he responded to my call very quickly with the information I needed. I would highly recommend this office to anyone.


StarStarStarStarStar Excellent Service —    (Patient since 2012)

I was taken care of on time and was in and out quickly.


StarStarStarStarStar Keep doing what your doing! —    (Patient since 2003)

always enjoy walking in the doors. Staff is friendly, professional and willing to go the extra mile to make my experience the best it can be.


StarStarStarStarStar Better frame selection. Wider price range —    (Patient since 2010)

Better frame selection. Wider price range. You have several high end, but not enough mid price frames.


StarStarStarStarStar Not much. Everyone very helpful —    (Patient since 2014)

Not much. Everyone very helpful. Took the time to answer questions and made sure I understood what was said.


StarStarStarStarStar Annual contact lens exam —    (Patient since 2010)

Service was great. Exam began and ended in a timely manner.


StarStarStarStarStar First Visit Very Impressed! —    (Patient since 2014)

My appointment was at 10:30AM and I was 30 minutes early. I was taken back almost immediately and was out of the office in no time. I like the way this practice does business. Some may see the experience as rushed, but I appreciated the way that business was conducted. Dr. Wong was very nice. The front desk personnel upon leaving were also very kind. I was so impressed that I received a new pair of contact lenses on the same day of my visit and that I'd have my years supply delivered to my home, instead of having to come and pick them up. I will be gladly returning to Vision Wellness every year!


StarStarStarNo StarNo Star The front desk was not friendly. They seem preoccupied. Almost annoyed.  —    (Patient since 2011)

The front desk was not friendly. They seem preoccupied and rushed. Almost annoyed.


StarStarStarStarStar Do not let us wait over 3 hours —    (Patient since 2014)

Do not let us wait over 3 hours, or let me know the wait time so I can reschedule.


StarStarStarStarStar vision wellness —    (Patient since 2014)

I was very pleased with my eye exam and the help I was given in choosing new frames.


StarStarStarStarStar customer feedback —    (Patient since 2004)

I've been going to vision wellness for years and have been well taken care of. Setting your appointment on line is a plus.


StarStarStarStarStar They take the time —    (Patient since 2012)

I really like Dr. Lee. He takes the time to answer questions and make sure you have a good experience.


StarStarStarStarStar Survey —    (Patient since 2014)

Very Very good and would reccommend.


StarStarStarStarStar Your staff is knowledgeable and courteous. —    (Patient since 2009)

Your staff is knowledgeable and courteous.


StarStarStarStarStar Eye Exam —    (Patient since 2011)

I really appreciate everyone being on time so that I did not have to wait. It is a very efficient office.


StarStarStarStarStar Great visit  —    (Patient since 2007)

Dr. Lee and his staff were very professional & answered all my questions to my satisfaction!


StarStarStarStarStar Provide lenses a lil less expensive —    (Patient since 2009)

Provide lenses a lil less expensive


StarStarStarStarStar frames looked outdated would like to see better selection of frames —    (Patient since 2014)

frames looked outdated would like to see better selection of frames


StarStarStarStarStar FRIENDLIER STAFF AND BETTER DOCTORS. DOCTOR WAS NOT INFORMATIVE AT ALL, WAS NOT WARM OR WELCOMING —    (Patient since 2014)

FRIENDLIER STAFF AND BETTER DOCTORS. DOCTOR WAS NOT INFORMATIVE AT ALL, WAS NOT WARM OR WELCOMING. VERY VERY UNSATISFIED WITH THE SERVICE.


StarStarStarStarStar i WOULD HAVE LIKED FOR THE DOCTOR TO HAVE EXPLAINED MY CHILDS VISION ISSUES MORE —    (Patient since 2014)

i WOULD HAVE LIKED FOR THE DOCTOR TO HAVE EXPLAINED MY CHILD'S VISION ISSUES MORE EXTENSIVELY. SHE DID NOT EXPLAIN WHAT THEY HAD OR WHAT THE FUTURE WILL LOOK LIKE IF THEY WEAR NOT WEAR GLASSES. ALL SHE SAID WAS THAT THEIR VISION IS NOT GOOD AND THEY NEED GLASSES. DOCTOR WAS NOT INFORMATIVE AT ALL. I WAS VERY UNHAPPY WITH THE SERVICE.


StarStarStarStarStar greatly satisified customer —    (Patient since 2014)

excellent experience everyone was a 10+


StarStarStarStarStar your service and personnel were excellent —    (Patient since 2014)

your service and personnel were excellent


StarStarStarStarNo Star Victor Mena review  —    (Patient since 2010)

I am always treated great their and I have never had problems. Dr. Lee is definitely what makes that place enjoyable.


StarStarStarStarStar Eye Exam was a 10 but when I got my new glasses they were handed to me without fitting them to my... —    (Patient since 2007)

Eye Exam was a 10 but when I got my new glasses they were handed to me without fitting them to my face or checking to see if they did fit. I had to call to the ladies attention that the frames were crooked. She put them on the glass table top to see which side was out of balance. She then bent the frame so to level the ear pieces. Need more professional approach in fitting customers to glasses, especially when you are spending $500 + for glasses.


StarStarStarStarStar The appointment was made when we were there. —    (Patient since 2013)

The appointment was made when we were there.


StarStarStarStarNo Star my survey —    (Patient since 2011)

I was happy with my experience, however, they did not have a very big selection in mens eyeglasses.


StarStarStarStarStar The new glasses still have not corrected my vision as much as I'd hope —    (Patient since 2012)

The new glasses still have not corrected my vision as much as I'd hope. Highway signs are a little blurry. Prescription falls short of my expectations. I double the lens were ground to my new prescription. At least this time they are tint with the sunlight.


StarStarStarStarStar 8 —    (Patient since 2006)

Adding an additional technician to go over vision plan would help speed up the final appointment. I had to wait quite some time before a technician approached me.


StarStarStarStarStar eye exam —    (Patient since 2014)

great staff - eye exam went well


StarStarStarStarStar Great —    (Patient since 2014)

Eye exam went well with no problems


StarStarStarStarNo Star To get a better score from me —    (Patient since 2008)

Have the people in charge of helping get the actual glasses picked out and ordered acknowledge people as they come over instead of ignoring them.


StarStarStarStarStar Well our appointment on Thursday April 17 for which I took my son out of school for was taken off... —    (Patient since 2011)

Well our appointment on Thursday April 17 for which I took my son out of school for was taken off the schedule and had to be reschedule to the next day


StarStarStarStarStar great  —    (Patient since 2014)

I was very please with my service


StarStarStarStarNo Star returning clients —    (Patient since 2004)

Our whole family uses Vision Wellness for their expertise.


StarStarStarStarStar Service was good —    (Patient since 2009)

everyone was very nice and cordial. the only negative was the out of pocket cost for deep eye scan.


StarStarStarStarStar Emergency visit —    (Patient since 2014)

I am new to the area and Vision Wellness was recommended to me. The staff and doctors were able to work me in to check out my eyes because of an emergency visit even though I was not yet a patient. Everyone was very polite and knowledgeable. I will most definitely return for my eye exams and glasses.


StarStarStarStarStar Thankful that I met Dr. Wong —    (Patient since 2014)

Dr. Wong referred me to a retina specialist


StarStarStarStarStar Really a week end hrs alternately —    (Patient since 2010)

Really a week end hrs alternately


StarStarStarStarNo Star Good service —    (Patient since 2013)

A very professional doctor.


StarStarStarStarStar quality eye care —    (Patient since 2011)

The only thing was every eye glass frames I really like were to expensive


StarStarStarStarStar quality eye care —    (Patient since 2011)

All the frames I liked were to expensive


StarStarStarStarStar Dr. Lee is the best. —    (Patient since 2011)

I have worn corrective lenses my entire life. Dr. Lee and the staff at Vision Wellness are extremely thorough, knowledgeable and friendly.


StarStarStarStarStar N/A —    (Patient since 2014)

This was my first time being seen at Vision wellness. It was a great experience, other than we felt that the receptionist was not attentive and slightly rude. Other than that our experience was good and I will be back.


StarStarStarStarStar Great Service —    (Patient since 2014)

Even though I did not have insurance and the prices were a bit steep, they were kind enough to offer me a discount and get my kiddo the glasses he needed.


StarStarStarStarStar appointment —    (Patient since 2014)

I have nothing more to add.


StarStarStarStarStar It's already a 10. I have already refered friends and family to this office.  —    (Patient since 2012)

It's already a 10. I have already refered friends and family to this office.


StarStarStarStarStar Nice employees, excellent customer service! —    (Patient since 2014)

You guys saw me even though i was 15min late. Service wad fast and friendly. Had sime issues with insurance, front desk called to verify extr coverage.


StarStarStarStarStar Kat's first eye appt. —    (Patient since 2014)

Went in for first eye appt. was fun experience.


StarStarStarStarStar tyler's visit —    (Patient since 2013)

Had a great visit, very helpful.


StarStarStarStarStar  —    (Patient since 2014)

Thought the blonde in the front was kinda rude. I got there and wanted to look at glasses but she asked me to go to the other side. Then at check out she still wasn't friendly.


StarStarStarStarStar Nothing i love the service here —    (Patient since 2014)

Nothing i love the service here


StarStarStarStarNo Star Streamline the checkout process. —    (Patient since 2014)

Streamline the checkout process.


StarStarStarStarNo Star Checkout process was slow and confusing —    (Patient since 2014)

Checkout process was slow and confusing


StarStarStarStarNo Star Need to have a larger selection of frames to choose from. —    (Patient since 2013)

Need to have a larger selection of frames to choose from. I didn't feel I had a choice and I settled for the one pair I did find that I liked. Prices seem high, too but I don't know that for sure as I didn't do any comparison shopping. Doctor was great, exam was so much better and less stressful. And that is why I will continue to go to this office, but I may look elsewhere for my glasses.


StarNo StarNo StarNo StarNo Star Listen to your patients. I let  —    (Patient since 2013)

Listen to your patients.


StarStarStarStarStar My annual check up at Vision Wellness —    (Patient since 2011)

Dr. Wong (formerly Kennedy) was consistently awesome - personable, knowledgeable, informative, and genuine about my eye care. As is her style, she explained the tests, the options, and why these are recommended - truly appreciated feeling appreciated!


StarStarStarStarStar Definitely would recommend  —    (Patient since 2013)

Dr. Wong is great, this was my 2nd exam done with her, an my prescription is perfect - You have a great selection, I purchased a new pair with a little bling.. so I would have an extra pair..I didn't really need a new pair, my vision had not changed much.


StarStarStarStarStar Five star rating —    (Patient since 2014)

Dr. Wong was very thorough. I was taken care of promptly and everyone was very attentive to me. Highly recommended.


StarStarStarStarStar great staff —    (Patient since 2014)

Very professional and well equipped. Did not feel rushed. Great experience.


StarStarStarStarStar Be more organized at check out —    (Patient since 2011)

Be more organized at check out. This is second time I have had to wait while they try to figure out computer, and. Coding.


StarStarStarStarStar mr —    (Patient since 2013)

Dr Kennedy is very professional and courteous, a pleasure to see.


StarStarStarStarStar Daniel Moreno —    (Patient since 2011)

Very nice staff. One of the ladies in the eyeglass area even helped with my kids. Really enjoyed my visit there


StarStarStarStarStar Great place! —    (Patient since 2014)

Quality of care was excellent and I will definitely be coming back for years to come!


StarStarStarStarStar This appointment was fast and I was taken care of quickly —    (Patient since 2010)

This appointment was fast and I was taken care of quickly. Your phone service is horrible and other times you waiting time when at appointment is too long. I called and cancel an appointment before this one and was not happy with your costumer service. I told the Jessica that I would not go back and she didn't care. Her response to me was "ok". I decided to give you a second chance and this time was better. Your costumer service has to improve. I also can not stand on his long it takes your office to answer your phones, most of the time it's s machine answering. That should improve as well.


StarStarStarStarStar Beverly Stinnett —    (Patient since 2010)

Very friendly people. Very helpful. The doctors and the opticians know what they are doing.


StarStarStarStarStar Excellent Dr —    (Patient since 2010)

I was very impressed with Dr Wong she was very professional and complete with her examination. She made sure I understood what I was suppose to do for eye care at home. She showed me step by step. Very nice. Thank you!


StarStarStarStarStar I thought your office and staff were very nice to deal with —    (Patient since 2014)

I thought your office and staff were very nice to deal with. I was greeted and taking care off in a very timely manner.


StarStarStarStarStar Better customer service, not that friendly —    (Patient since 2012)

Better customer service, not that friendly


StarNo StarNo StarNo StarNo Star Improve your operation as it relates to verifying insurance coverage prior to an appointment and... —    (Patient since 2014)

Improve your operation as it relates to verifying insurance coverage prior to an appointment and if an issue is present do not wait until we arrive at the appointment to let us know we are not covered until another month. An if covered, then communicate this with the eye ware employee.


StarStarStarStarStar  —    (Patient since 2014)

have not rec'd glasses at this time so do not know if problem is corrected. I think it has but want to be sure with the glasses. Dr. Lee was very thorough and knew what the problem is. Liked him very much. Refer to #3


StarStarStarStarStar I like the doctors and the service, I just think the glasses are a bit expensive. —    (Patient since 2006)

I like the doctors and the service, I just think the glasses are a bit expensive.


StarStarStarStarStar I waited too long to be seen by the Doctor. Schedule your appts —    (Patient since 2008)

I waited too long to be seen by the Doctor. Schedule your appts. such that there is a minimal bottleneck.


StarStarStarStarStar Thank you! —    (Patient since 2014)

Excellent care, thorough exam, friendly staff, convenient appointment scheduling and forms online, and professional exceptional quality of care!


StarStarStarStarStar Completely Satisfied —    (Patient since 2014)

I had no insurance and was so glad they could work with me.


StarStarStarStarStar my experience —    (Patient since 2014)

Everyone was friendly and helped with all my questions.


StarStarStarStarStar I waited for over an hour. Why? —    (Patient since 2009)

I waited for over an hour. Why?


StarStarStarStarStar Dr Kennedy is Great!! —    (Patient since 2012)

I like Dr Kennedy, she always is great.


StarStarStarStarStar Continue the great services —    (Patient since 2014)

Continue the great services


StarStarStarStarStar five star —    (Patient since 2012)

very happy with everyone there= my daughter took my grandson there with my recommendations and she was very please too. Thank you for being so nice.


StarNo StarNo StarNo StarNo Star Honestly I had the worst experience. Dr —    (Patient since 2008)

Honestly I had the worst experience. Dr. Lee himself is wonderful but It's after the exam is whats the problem. My first visit was ok but I couldnt find anything that I liked so Melanie helped me find some frames online and ordered them. They came in yesterday the 24th and she called me to let me know so I went in to try them and pay for them. It was extremely busy but I was patient. At one point melanie pulled the glasses out and I just needed ti pay for them. I sat there for an hour wqiting. I was told once she was done I'd be next. Well people coming in after me ti oick up frames and I kept getting skipped. Finally I got up and told the receptionist I was leaving. She couldn't tell me why I was skipped.This was unbelievable! I have been coming to you for years and to treat someone like this is unacceptable.


StarStarStarStarStar survey —    (Patient since 2012)

everything was good. thank you Drew


StarStarStarStarNo Star Overall, very good. —    (Patient since 2012)

I have seen Dr. Vogl and Dr. Lee and they are both very good. Extremely personable, courteous, and professional. I just wanted my WellVision exam (because it's covered by my insurance) but was charged 50 dollars extra for a "refraction" that I was not prepared for or asked/told about.


StarStarStarStarStar KARYN HATCH —    (Patient since 2011)

LOVE THE SERVICES THAT YOU PROVIDE-MY FAMILY FEELS LIKE YOU REALLY CARE ABOUT OUR EYE HEALTH--BEEN GOING FOR YEARS AND WILL CONTINUE-VERY PROFFESSIONAL STAFF AND FRIENDLY ENVIRONMENT!!!!


StarStarStarStarStar Visit/Eye Exam —    (Patient since 2008)

All went well. No complaints at all.


StarStarStarNo StarNo Star More of a selection for people that want nice glasses at a good price  —    (Patient since 2009)

More of a selection for people that want nice glasses at a good price .I could care less a bout the name..I felt like I was in a store for sun glasses in Hollywood or something....but I will say the service was great


StarStarStarStarStar n/a I answered 10 —    (Patient since 2014)

Very great visit. Dr. Thompson was very kind and professional. Myself and my daughter are very happy.


StarStarStarStarStar I have had great service there —    (Patient since 2011)

I have had great service there. The only thing is the wait time sometime to see the glasses person.


StarStarStarStarStar The only place I go for glasses —    (Patient since 2010)

Since the appointments book out and Dr. Lee and Dr.Kenedy actually care , it gets hard to schedule with the one office since I am a traveler. I have tried other places but my glasses are never done correct at costco or target, so I happily now just give up and go or wait for the above doctors. Staff has always been super nice and professional.


StarStarStarStarStar I had to wait longer than I wnated. I was there on time. Maybe you should schedule better —    (Patient since 2014)

I had to wait longer than I wnated. I was there on time. Maybe you should schedule better


StarStarStarStarStar recent visit —    (Patient since 2011)

I am very happy with Vision Wellness.


StarStarStarStarStar Nothing for my experience was excellant and Christina marie and everyone were great. —    (Patient since 2014)

Nothing for my experience was excellant and Christina Marie and everyone were great.


StarStarStarStarStar great experience —    (Patient since 2011)

I only wish I had received my eye prescription from my exam.


StarStarStarStarNo Star Better communication at front desk. Slightly confusing but everyone was very nice —    (Patient since 2014)

Better communication at front desk. Slightly confusing but everyone was very nice


StarNo StarNo StarNo StarNo Star I prefilled the paperwork and was still asked some of the same questions at my appointment and... —    (Patient since 2014)

I prefilled the paperwork and was still asked some of the same questions at my appointment and that is honestly annoying. I got there on time and was not seen for about 20-30 minutes. Then when I was finally seen. I waited for a long time and the Dr. Was probably overbooked on appointments because he kept going back and forth between appointment which I felt was rude and not respectable to my time. Fix this and I will consider going there again. I was also not happy with the selection of glasses that were available to my daughter through my insurance. I felt like I could get a better deal without my insurance.


StarStarStarNo StarNo Star It took several hours to make an appointment. I was left on hold for over 30 minutes twice —    (Patient since 2012)

It took several hours to make an appointment. I was left on hold for over 30 minutes twice. I was then told I would be called back and that did not happen for over an hour. So my husband called back and had to be rude and refuse to be put on hold in order to finally make our appointments. We almost did not return to your establishment.


StarStarStarStarStar The only reason it's a nine is because I live in Buckeye, and the office is now pretty far away. —    (Patient since 2012)

The only reason it's a nine is because I live in Buckeye, and the office is now pretty far away.


StarStarStarNo StarNo Star Take appointments on time —    (Patient since 2011)

Take appointments on time


StarNo StarNo StarNo StarNo Star Not have me wait 40 minutes before being seen —    (Patient since 2013)

Not have me wait 40 minutes before being seen. Also not skip me when other customers come in after me.


StarStarStarStarStar Great Doctor and Staff —    (Patient since 2011)

I have been bringing my daughter here for three years or so now and I can't complain. Dr. Lee is great and the staff does a great job. They have great new technology that makes it a more enjoyable experience for my daughter. It is also important to note that they do a great job of maximizing my insurance benefits while keeping my out of pocket costs in mind.


StarNo StarNo StarNo StarNo Star Wait time was bad —    (Patient since 2012)

Wait time was bad. There were people who came in after me without an appointment and were seen before me because they were medical. I did not get to see the doctor until 1 hour and 10 minutes past my appointment time. My time is just as important.


StarStarStarStarStar Prices of the glasses are a bit expensive —    (Patient since 2011)

Prices of the glasses are a bit expensive. The service is a 10 but people would spend less getting the glasses elsewhere after the exam.


StarStarStarStarStar I was very pleased with the office staff, technician, and both doctors —    (Patient since 2013)

I was very pleased with the office staff, technician, and both doctors. A mistake was made on the cost of my contacts, and I was contacted with an apology. The charge was corrected. Dr. Lee provided my services, but Dr. Vogel was at the desk. Very friendly and made connections with Chicago and IU.


StarStarStarNo StarNo Star satisfied customer —    (Patient since 2014)

My experience at Vision Wellness was great for the most part.... the only thing I didn't like was the wait.


StarStarStarNo StarNo Star I understand that there was a staff shortage, but an hour wait for an appointment is too much —    (Patient since 2013)

I understand that there was a staff shortage, but an hour wait for an appointment is too much. I work hard to make my appointments on time and I expect the same courtesy to be reciprocated. Perhaps a phone call to say - just to let you know that we are running behind schedule. Would you like to keep your appointment or reschedule? That is not difficult to do. I drove down from another appointment in Surprise to be at Vision Wellness on time. If I was going to be late, I would have the courtesy to call you and let you know. I expect the same in return. When my wife went up to the desk to enquire about the wait - immediately they said we could reschedule, which is fine but we were already there, and I had to leave town the next day so we stayed. Once we were seen - it all went quickly and the gentleman who helped pick out my glasses and sunglasses was extremely helpful.


StarStarStarStarStar Very nice office! —    (Patient since 2014)

I had to call this place to look at my eye, I was having an issue of redness and I was not even a patient of theirs and they got me in that day to be seen. Even though I didn't have an appointment it did not take long to be seen. The staff was friendly and very professional. I highly recommend this place


StarStarStarStarNo Star exam was great, but prices were high. —    (Patient since 2007)

exam was great, but prices were high.


StarStarStarStarStar review  —    (Patient since 2011)

Great eye doctors and staff!


StarStarStarStarStar Long term patient of Dr Vogl. —    (Patient since 2010)

Long term patient of Dr Vogl.


StarStarStarStarNo Star More organization and communication. —    (Patient since 2012)

More organization and communication.


StarStarStarStarStar Great servive  —    (Patient since 2014)

VISION WELLNESS receives an A+. From exam to eyeglasses, I am well pleased. Thank you


StarStarStarStarNo Star The office is always very crowded and the appointments are not on time, although, the Drs/staff... —    (Patient since 2008)

The office is crowded and appointments late, but the doctors/staff are excellent.


StarStarStarStarNo Star A costly visit —    (Patient since 2009)

I was disappointed that my visit cost over $100 after speaking with Dr. Vogl and being told that I would not have to have a full exam but simply see a Dr to confirm my prescription was correct.


StarStarStarNo StarNo Star Have more variety on eyeglasses frames, and more reasonable prices —    (Patient since 2014)

Have more variety on eyeglasses frames, and more reasonable prices


StarStarStarStarStar must see —    (Patient since 2011)

this office is the best layout and has wonderful personnel


StarStarStarStarStar REVIEW —    (Patient since 2011)

HAVE BEEN GOING HERE FOR YEARS. SERVICE IS EXCEPTIONAL AND THEY HAVE THE BRANDS I LIKE THAT ARE WELL INTO MY BUDGET.


StarStarStarNo StarNo Star Include dialysis in exam. They said it was $25 or I could get the opto picture —    (Patient since 2014)

Include dialysis in exam. They said it was $25 or I could get the opto picture. They neglected to mention that was $35. I would have gotten the dialysis if I had know. Actually I would have gone somewhere else where it was included. I compared this to a car lot. Every time I turned around my $10 kept going up. I ended up paying $45 which I wasn't expecting at all. The optometrist was great though. But $400 just for lenses was way more than I expected to pay. Sorry, but I'll take the prescription and go elsewhere.


StarStarStarStarStar Awesome! —    (Patient since 2013)

This is my second time your business and I'll keep coming as long as you hold on to your excellent Customer Service.


StarStarStarStarStar Eye Exam and Glasses Purchase 12/2013 —    (Patient since 2013)

I was extremely happy with the service I received and the quality of the technology available for the exam.


StarStarStarStarStar Not thing your staff and your doctors are very courteous they understand what you're talking about... —    (Patient since 2008)

Not thing your staff and your doctors are very courteous they understand what you're talking about And take care of your needs


StarStarStarStarNo Star make sure the receptionist knows what shes doing —    (Patient since 2004)

make sure the receptionist knows what shes doing


StarStarNo StarNo StarNo Star Wait time needs to be improved. Cost needs to be improved.  —    (Patient since 2013)

Wait time needs to be improved. Cost needs to be improved.


StarStarStarStarNo Star you can make the glasses come in faster so people can get to use them when needed. —    (Patient since 2012)

If you could make the glasses come in faster, so people can get to use them when needed.


StarStarStarStarNo Star Better layout —    (Patient since 2009)

I really like the left half of the building (eyeglass section) except for the slippery chairs.


StarStarStarNo StarNo Star I was seen 30 minutes past appt time. Have more choices of frames that are affordable for my mom —    (Patient since 2013)

I was seen 30 minutes past appt time. Have more choices of frames that are affordable for my mom. Your frames are ALL designer! We had to wait almost an hour to be seen for exam. There was only one tech to show frames and there were four people waiting.


StarStarStarStarStar Thank you —    (Patient since 2012)

Dr.Kennedy has been very thorough and professional. She listens carefully and works with me to find solutions. She is an excellent Doctor.


StarStarStarStarStar Lisa Tyson_the year end experience —    (Patient since 2013)

2013 ended with a pleasant eye exam and a new pair of fashionable Prada eye glasses. Thanks vision wellness team!!! :) Lisa Tyson, Tolleson AZ


StarStarStarStarStar Great Job as always! —    (Patient since 2012)

We enjoy our visits every time!


StarStarStarStarNo Star Great customer service —    (Patient since 2008)

I have been a patient of Drs Vogle and Lee for quite a few years and love your attention to detail in an exam and am always satisfied with the customer service received by you and your office staff. I do feel however that there has not been a great selection of frames available in the last couple of years, or perhaps just not to my taste. I chose to have new lenses put in an old pair of frames most recently. Otherwise I have always been completely satisfied.


StarStarStarStarStar Eye Exam —    (Patient since 2013)

Excellent service. Great experience.


StarNo StarNo StarNo StarNo Star I was able to get similar frames and lenses with all the extras for a third of $$ from your offer —    (Patient since 2011)

I was able to get similar frames and lenses with all the extras for a third of $$ from your offer.Since I had cataract surgery medicare partially paid. I feel your people should've known this.


StarStarStarStarNo Star Vision Wellness Review —    (Patient since 2012)

I thought the Dr. and Staff were very professional and courteous. The Eyewear was just not in my budget.


StarStarNo StarNo StarNo Star Speed up service I was there 2 hours —    (Patient since 2013)

Speed up service I was there 2 hours


StarStarStarStarStar fantastic! —    (Patient since 2013)

Everyone was pleasant, helpful and knowledgeable. They actually listened to everything I wanted, or felt I needed, to say. I plan on staying with this office for my vision needs for as long as I live in the West Valley.


StarStarStarStarStar Rating —    (Patient since 2010)

Excellent care and service. I was extremely pleased


StarStarStarStarStar Enjoyable Visit —    (Patient since 2011)

I look forward to going to Vision Wellness. I am always treated well! Thank you.


StarStarStarStarStar Vision Wellness —    (Patient since 2004)

Friendly and efficient staff, and careful eye care.


StarStarStarStarNo Star customer service —    (Patient since 2013)

although the ladies in the front seemed to be busy i came in 12 min early and only had 1 peson in front of me and all i needed to fill out the app so i can be seated and fill it out would have been nice to be greeted and ask what i was coming in for to process it more efficiantly and there wouldn't be so many people waiting in the front. just a suggestion other wise everyone was very poliet and nice.


StarNo StarNo StarNo StarNo Star We have to be at the Appointment on time. And a more affordable veriety of glasses —    (Patient since 2013)

We have to be at the Appointment on time. And a more affordable veriety of glasses. You only had Gucci or Prada rea


StarStarStarStarStar Dedicated, Experienced Staff —    (Patient since 2010)

Dr. Vogl is dedicated to her practice, individualized care and keeping up with new technologies and applications. Office staff is friendly and service exceptional.


StarStarStarStarStar Great! —    (Patient since 2013)

Great service and great people!!!


StarStarStarStarStar ABOVE AND BEYOND  —    (Patient since 2013)

I don't go to doctors but i would 100% go back to see this one.


StarStarStarStarStar professional and courteous staff —    (Patient since 2003)

Courteous and professional staff. Nice office and convenient location. State of the art equipment. Overall a very good experience.


StarStarStarStarNo Star 2nd Time with Vision Wellness —    (Patient since 2012)

I enjoyed this appointment much better that the year before. I prefer to only see Dr. Kennedy.


StarStarStarStarStar awesome —    (Patient since 2013)

great service and people who work there. Better than other places i have been to and plan on going back.


StarStarStarNo StarNo Star Better customer service. Not enough help in front office —    (Patient since 2011)

Better customer service needed. Not enough help in front office


StarStarStarNo StarNo Star Make appointment times! If I have a 4:40 appt., I don't want to be seen at 5:10. —    (Patient since 2013)

Make appointment times! If I have a 4:40 appt., I don't want to be seen at 5:10.


StarStarStarStarStar Visit Review —    (Patient since 2013)

Great service everyone was helpful and friendly


StarStarStarStarStar Everything was perfect —    (Patient since 2013)

Everything was perfect, all the test didn't take that long and Dr Adam Lee explains every detail very well and clear.


StarStarStarStarNo Star Dr Lee is a awesome doctor —    (Patient since 2013)

Dr Lee is a awesome doctor. I was disappointed that my insurance coverage was not verified or trouble shooter before my scheduled appointment. I was scheduled at 11am, but because of the insurance issue, I didn't see Dr Lee until around 12pm. I had to get a babysitter so that added an extra unnecessary hour.


StarStarStarStarStar Great service!!  —    (Patient since 2011)

Every time that I have come to the office I experienced professionalism and expertise!!


StarStarStarStarStar Great place to go for Vision Wellness —    (Patient since 2012)

There are really not too many things I ask for in any form of medical/wellness service: kindness, respect for my time, cleanliness and professionalism. I felt that all of these things were present at Vision Wellness. I felt comfortable there, and would definitely recommend it to others.


StarStarStarStarStar Eye exam —    (Patient since 2013)

Very satisfied with such a thorough exam and with the latest equipment , extremely attentive to accuracy and detail. Thank you!


StarStarStarStarStar High Quality, Low Cost —    (Patient since 2010)

I've been very happy since I started coming to Vision Wellness a couple of years ago. Dr.Lee and his staff are very personable and make recommendations based on their own experiences. I'm confident in the care I've received and the service I've gotten. Every time I purchase contacts, Dr. Lee takes into account the affect it has on our bank account for a year's supply, and always seems to find us a rebate or something to offset the cost. Jessica, the receptionist, is awesome and works hard to coordinate with multiple insurances to make sure we get maximum coverage.


StarStarStarStarStar Carol Ritz —    (Patient since 2012)

Waited about 35 mintues before I was seen by Dr. Kennedy but the exam was extremely fast.


StarStarStarNo StarNo Star title —    (Patient since 2011)

Receptionist were not friendly other than that good


StarStarNo StarNo StarNo Star I have been to the office 4 times and was told my appointment would take 15 to 25 minutes and all... —    (Patient since 2013)

I have been to the office 4 times and was told my appointment would take 15 to 25 minutes and all times I was a little early and all appointments took about an hour. That is too long of a wait. Also it is very hard to get a hold of your front office staff. I have called and left messages and I was never called back until a week later.


StarStarStarStarStar Very helpful employees! —    (Patient since 2012)

Thank you to Dr. Lee who explains my vision to me and takes his time to be sure I understand. The staff was amazingly patient in helping me find a style of frames that looked great on me and fit my budget. Thank you!


StarStarStarStarStar carole —    (Patient since 2009)

I was very happy with the visit.


StarStarStarStarStar I was very happy with my service —    (Patient since 2013)

I was very happy with my service


StarStarStarStarStar n/a —    (Patient since 2012)

Dr. Le and the entire staff at Vision Wellness are very professional, courteous and friendly.


StarStarStarStarStar great place!!! —    (Patient since 2013)

First time visting this practice, they have excellent customer service and selections of designer glassses.


StarStarStarStarStar better service when you call in. everytime.....I left on the phone way too long. not ok —    (Patient since 2012)

better service when you call in. everytime.....I left on the phone way too long. not ok


StarStarNo StarNo StarNo Star Wait time was 75 minutes which is unreasonable for an eye examWait time was 35 minutes to speak... —    (Patient since 2013)

Wait time was 75 minutes which is unreasonable for an eye exam Wait time was 35 minutes to speak with optometrist regarding choice of glasses


StarStarStarStarStar Maybe wait time. But not too bad. Dr was apologetic about wait time.  —    (Patient since 2010)

Maybe wait time. But not too bad. Dr was apologetic about wait time.


StarStarStarStarStar Already did. Everyone is nice and knowledgeable —    (Patient since 2013)

Already did. Everyone is nice and knowledgeable. I especially appreciate Dr Lee taking the time to really figure out my problem.


StarStarStarStarNo Star You have your receptionist overloaded. She was very helpful, professional & rushed —    (Patient since 2013)

You have your receptionist overloaded. She was very helpful, professional & rushed. The phones rang nonstop because she is unable to do two jobs at the same time. This is my experience from being in the front office 5 times.


StarStarStarStarStar Annual exam —    (Patient since 2009)

Not sure what you're looking for. see above. It was a good thorough exam. Dr. Lee very informative.


StarStarStarStarStar I can't think of anything that would make my experience any better! —    (Patient since 2012)

I can't think of anything that would make my experience any better!


StarStarStarStarStar Awesome! —    (Patient since 2012)

I loooovvveee the fact that they had late appointments. It has been a life saver for us!


StarStarStarStarStar You've already done it! :-) —    (Patient since 2013)

You've already done it! :-)


StarStarStarStarNo Star Wonderful doctor —    (Patient since 2011)

Love My eye doctir, he was very informative, and did not make me feel like he was rushed. I highly recommend him.


StarStarStarStarNo Star Wish there was a bigger selection of frames —    (Patient since 2013)

Wish there was a bigger selection of frames


StarStarStarNo StarNo Star Make it easier to make an appointment. One reminder to make an appointment is sufficient. —    (Patient since 2012)

Make it easier to make an appointment. One reminder to make an appointment is sufficient.


StarStarStarNo StarNo Star Sales person is a sneaky snake —    (Patient since 2009)

Sales person very sneaky Just her trying to make a buck. I will be canceling the order


StarStarStarNo StarNo Star Hire more staff so when I call for an appointment you don't hang up on me or make us wait 30... —    (Patient since 2013)

Hire more staff so when I call for an appointment you don't hang up on me or make us wait 30 minutes past our appointment time to be seen.


StarStarStarStarStar Keep doing the great job with the great stafff you currently have. —    (Patient since 2004)

Keep doing the great job with the great stafff you currently have.


StarStarStarStarNo Star Very pleasant office, very thorough. —    (Patient since 2013)

My only reason for not giving it a five was that I was told my insurance would cover ALL of my glasses, then get hit with a $20 materials charge (which I am still looking into regarding my insurance) after going thru all of the ordering. That could have gotten me 20 pair of glasses I already use from the Dollar Tree. If I was told that upfront, I would not have opted for the glasses. I didn't think I needed a Rx, the dollar ones were working fine. But I figured they are free (Not!) so why not use the insurance I pay for?


StarStarStarStarStar Nothing. I normally do not make recommendations; I just relate what my experience was, good or bad. —    (Patient since 2011)

Nothing. I normally do not make recommendations; I just relate what my experience was, good or bad.


StarStarStarStarStar Nothing! As far as my experience - everything was perfect and your staff went above and beyond. —    (Patient since 2012)

Nothing! As far as my experience was concerned- everything was perfect and your staff went above and beyond.


StarStarStarStarStar purplewood —    (Patient since 2013)

I thought Vision Wellness was really Great. Fantastic.


StarStarStarStarStar first visit —    (Patient since 2013)

Had a misunderstanding with web site appointment scheduling but staff went out of way to fit my wife and me into see doctor


StarStarNo StarNo StarNo Star The office was very busy. I got there early to pick out frames so I did that before I saw the Dr —    (Patient since 2008)

The office was very busy. I got there early to pick out frames so I did that before I saw the Dr. My appt started 25 min. or more late and I had to wait another 25 min. or more to get my new lenses ordered.


StarStarStarStarStar Great experience! —    (Patient since 2008)

It's a pleasure coming to Dr. Lee for my eye health.


StarStarStarStarNo Star Good experience —    (Patient since 2011)

I was very happy with my treatment.


StarStarStarStarStar One of the best eye glass places in AZ —    (Patient since 2007)

Great service. Great people. Very professional.


StarStarStarStarStar I really love it here, but I don't really know anyone else who would need to come this far... —    (Patient since 2012)

I really love it here, but I don't really know anyone else who would need to come this far Southwest


StarStarStarStarStar Keep doing what you doing.  —    (Patient since 2013)

Keep doing what you doing.


StarStarStarNo StarNo Star Dr. Day was great, but... —    (Patient since 2011)

My email for an appointment was never answered (don't have that option on the website if it's not going to be utilized). My wait time to be seen was 40 mins (though everything went quickly once I was called). The person who fitted me for glasses smelled like cigarette smoke - though he was very nice.


StarStarStarNo StarNo Star Staff needs to check all paperwork before talking to client (they had someone else's file and I... —    (Patient since 2008)

Staff needs to check all paperwork before talking to client (they had someone else's file and I saw my name was not on it). Even though they get you in a room on time, you still must wait for the doctor to come in.


StarStarStarStarNo Star More options and prices for glasses and contacts...maybe even online. —    (Patient since 2012)

More options and prices for glasses and contacts...maybe even online.


StarStarStarNo StarNo Star  —    (Patient since 2011)

I was there for over two hours. Some of the staff were late or didn't show up. Dr. Lee apologized but two hours is a little long.


StarStarStarStarStar Excellent care —    (Patient since 2013)

My 16yr old son came in with a piece of metal in his eye. Dr Lee was extremely helpful and was able to remove it right in the office! We were very impressed with the promptness of which the office got us an appointment and care. Thank you!


StarStarStarStarStar Enjoy going to the eye doctor —    (Patient since 2011)

Everyone makes you feel comfortable. The assistants and doctors take time to answer questions that are easy to understand.


StarStarStarStarStar Good experience —    (Patient since 2013)

After filling out all forms required, why were the same questions asked again when I had my appointment. My paperwork had everything you needed to know. This could be a time saver for your patients


StarStarStarNo StarNo Star Great service but a very long wait time to be seen.  —    (Patient since 2012)

Great service but you have to wait at least 30 to 45 minutes after your appointment time to be seen by the doctor.


StarStarStarStarStar friendly and processional —    (Patient since 2013)

They have a great team at this location....they answered my questions so that I understood exactly what they were doing, the why behind it and understood my budget and they even helped with solutions!!!!


StarStarStarStarNo Star Have a better selection of glasses for blue cross davis insurance —    (Patient since 2013)

Have a better selection of glasses for blue cross davis insurance


StarStarStarNo StarNo Star Disorganized in the front....badly, except the person who checked me out at the end. He was great! —    (Patient since 2007)

Disorganized in the front....badly, except the person who checked me out at the end. He was great! Dr. Kennedy was awesome!


StarStarStarNo StarNo Star You need to have more selection of frames. Specially for men... —    (Patient since 2007)

You need to have more selection of frames. Specially for men....you are very reduced in what you have available. Also the pricing, you need to have brands that are more afforable. It seems like you have many name brand frames, but when your in a budget, you cannot afford them. I would probably not be coming back next time im due for new frames just because of your selection.


StarStarStarStarStar 5 Stars —    (Patient since 2013)

The Staff was professional and courteous,I was satisfied wit the Doctor's exam and what was prescribe for my treatment.


StarStarStarStarStar Good experience —    (Patient since 2004)

Dr. Vogl stays up-to-date with the latest technology.


StarStarStarStarNo Star Everything was good —    (Patient since 2013)

Appointment went well and I was happy with the service and quality of care.


StarStarStarNo StarNo Star The appointment and service at that time was stellar.The follow up since has been abysmal. —    (Patient since 2009)

The appointment and service at that time was stellar.The follow up since has been abysmal. I am still waiting on a call back about the glasses. I have called twice and not received a call back.


StarStarStarStarStar It was awesome —    (Patient since 2013)

I loved how the appointment turned out


StarStarStarStarStar Awesome as always —    (Patient since 2005)

Great new Dr. a great addition to an already awesome team!!!


StarStarStarStarNo Star Eyeexam and visit —    (Patient since 2013)

Great exam - poor selection of eyeware


StarStarStarStarStar Loved Dr. Kennedy —    (Patient since 2013)

I really appreciate how she cared for my son!


StarStarStarStarStar Will definitely recommend —    (Patient since 2012)

Will definitely recommend


StarStarNo StarNo StarNo Star The equipment in the first room I was in was not yet working-have all equipment ready for your... —    (Patient since 2010)

The equipment in the first room I was in was not yet working-have all equipment ready for your first patient at 9 am. Make the checking out process more smooth and less time consuming. Your gal did not seem to know what she was doing on the computer with the program you use. I have yet to get my final costs and receipt for co-pay, as my husband had appts. to get to. She said she would call, but it is Wed and nothing yet. More selection of less expensive frames would be appreciated-I don't need designer frames. The overall experience this time seemed that you are not organized.


StarStarStarStarStar Great Office —    (Patient since 2012)

Vision Wellness- very cheerful and efficient staff. Bright clean waiting areas. Very competent and caring Doctors and assistants.


StarStarStarNo StarNo Star Use same doctor as before. Glasses prices a bit high. —    (Patient since 2012)

Use same doctor as before. Glasses prices a bit high.


StarStarStarStarNo Star Happy with the Service —    (Patient since 2013)

Doctor was excellent and staff very helpful


StarStarStarStarNo Star Wait times, single examination location —    (Patient since 2013)

Wait times, single examination location


StarStarStarStarStar Overall quality of service —    (Patient since 2010)

The staff was skilled and professional in the service provided. The eye exam was through and provided a complete analysis of the vision condition. The discussion of the treatment options gave me the information needed to select the course of action to correct my vision.


StarStarStarNo StarNo Star When I was in there they had a hard time with the computers which ment I had to wait for a while —    (Patient since 2013)

When I was in there they had a hard time with the computers which ment I had to wait for a while. The AC also when out. Things that may not have been there fault but still not a great time.


StarStarStarStarStar A good experience for my exam —    (Patient since 2009)

A good experience for my exam


StarStarNo StarNo StarNo Star Make the process faster then two hours —    (Patient since 2006)

Make the process faster then two hours


StarStarStarStarStar Wendy C. —    (Patient since 2010)

Very happy, you guys have a friendly office, very helpful and I feel very comfortable with the doctors. They always do a very good job of explaining everything to me!


StarStarStarNo StarNo Star . —    (Patient since 2012)

Service was great. Just though that the frames and lenses were a little over priced. Even w/ insurance. Thank You.


StarStarStarStarStar very nice and professional staff —    (Patient since 2011)

The staff at this facility was very courteous, nice and efficient. I don't have anything negative to say at all.


StarStarStarNo StarNo Star Prices for contacts too high —    (Patient since 2013)

Prices for contacts too high


StarStarStarStarNo Star Better organization. The Dr —    (Patient since 2013)

Better organization. The Dr. didnt even know who there patients were and it was a cluster with rooms. Dr. didn't know what room to go to next. Reception was very good and so was the gal handling the glasses. I love Dr. Kennedy. She is very pleasant and knows what she's doing, very thorough.


StarStarStarStarStar Great place —    (Patient since 2010)