Vision Wellness - Avondale

Star Star Star Star Star 982 Reviews

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Reviews

StarStarStarStarStar Very friendly staff and Doctors. Have used visi... —    (Patient since 2012)

Very friendly staff and Doctors. Have used vision wellness for the last 8 years without any issues. Highly recommend them.


StarStarStarStarStar Friendly and Courteous —    (Patient since 2021)

Wonderful people who know exactly what they're doing.


StarStarStarStarStar Really like Dr. Ambrose! Super nice, and does a... —    (Patient since 2014)

Really like Dr. Ambrose! Super nice, and does an excellent job explaining your eye health.


StarStarStarStarStar Thorough Eye exam, Doctor and staff friendly. —    (Patient since 2014)

Thorough Eye exam, Doctor and staff friendly.


StarStarStarStarStar . —    (Patient since 2015)

Everyone in the office were very friendly and professional. Dr. Ambrose is the best.


StarStarStarStarStar Simply the Best —    (Patient since 2015)

I've been a patient of Dr Lee at both of his offices for approximately 6 years now. It's not possible to get better care anywhere. He's totally dedicated to me and my conditions as a patient and as a person. I'm so thankful that I found him. Likewise, everyone I've dealt with in both offices has been friendly, professional, gracious and helpful.


StarStarStarStarStar We’ve been going to this location for years. I ... —    (Patient since 2012)

We’ve been going to this location for years. I love the new renovation and also the employees are super nice.


StarStarStarStarStar Love the renovation and also the new employees!... —    (Patient since 2012)

Love the renovation and also the new employees!


StarStarStarStarStar Easy to schedule and friendly staff. Doctor was... —    (Patient since 2017)

Easy to schedule and friendly staff. Doctor was prompt with appt time


StarStarStarStarStar professional —    (Patient since 2013)

I see Dr Lee and he has been nothing but friendly, knowledgeable and professional every time I am there. The staff working there are also friendly, courteous etc. Wouldn't hesitate to recommend Vision Wellness to all my friends -if I had any :-)


StarNo StarNo StarNo StarNo Star Experience never changes. —    (Patient since 2018)

The receptionists are always rude, I’ve been going here for about three years and every time they have a bitter attitude or act like you’re not there. The doctors themselves are always lovely, but as far as the front desk whoever is hiring them is awful at picking them out.


StarStarStarStarStar Great customer services, friendly staff, and ve... —    (Patient since 2012)

Great customer services, friendly staff, and very helpful overall. This location had a wonderful ambiance, definitely coming back.


StarStarStarStarStar Man…where do I begin? I use to go here and it w... —    (Patient since 2014)

Man…where do I begin? I use to go here and it was out of habit and felt some of the staff were unhappy to have customers. It was night and day this past visit. The receptionist was welcoming, kind and had some urgency in her to get things done fast and correct. The lady who did the testing was also very nice and warming.


StarStarStarStarStar Quick easy... —    (Patient since 2019)

Quick easy and to the point and gave me options for my glasses


StarStarStarStarStar Vision Wellness is the best! Dr Ryan Ambrose O.... —    (Patient since 2014)

Vision Wellness is the best! Dr Ryan Ambrose O.D. Is an outstanding eye doctor. He is so caring and personable and explains everything he does with your exam so that you completely understand what has been done.


StarStarStarStarStar The Provider was very helpful.  —    (Patient since 2019)

The Provider was very helpful.


StarStarStarStarStar  —    (Patient since 2019)

Friendship staff, easy to make appts, dr very patient and takes time to explain and answer questions


StarStarStarStarStar  —    (Patient since 2014)

Dr Ambrose is very professional and easy to talk to


StarStarStarStarStar Highly Recommend —    (Patient since 2021)

We only recently moved to Phoenix (Goodyear) and tried Vision Wellness based on the recommendation of our daughter who has lived here for several years. Very happy with what we experienced and happy to be clients.


StarStarStarStarStar From the first phone call to the first impressi... —    (Patient since 2021)

From the first phone call to the first impressions at the office EVERYONE was super friendly. Thank you Jodi for picking out the perfect frames 😉


StarStarStarStarStar The staff was courteous and coDr. Lee ... —    (Patient since 2010)

The staff was courteous and competent. Dr. Lee was helpful and encouraging.


StarStarStarStarStar Great, friendly, timely, informative —    (Patient since 2021)

Great, friendly, timely, informative


StarStarStarStarStar Best experience with eye exam and glasses fitti... —    (Patient since 2021)

Best experience with eye exam and glasses fitting I've had in years and years!


StarStarStarStarStar Excellent Service —    (Patient since 2017)

I cannot say enough good things about Dr. Ryan Ambrose, he takes as much time as needed to explain what the issues are and treatment options, and actually listens to all my concerns. His staff was excellent and very attentive to my needs.


StarStarStarStarStar  —    (Patient since 2013)

Dr Lee has continued to take care of my vision providing me excellent care and interest in my eyesight.


StarStarStarStarStar The office staff was efficient. Our Dr.’s assis... —    (Patient since 2013)

The office staff was efficient. Our Dr.’s assistant Carrie, was professional & knowledgeable & friendly. As always Dr. Adam Lee, was excellent, answering questions & giving us 5 ⭐️ service. I have already ready recommended him to friends, the Connelly’s & Lukos’, both are very pleased with his expertise.


StarStarStarStarStar It was my son's first time and he felt very com... —    (Patient since 2021)

It was my son's first time and he felt very comfortable. Thank you as always


StarNo StarNo StarNo StarNo Star Worst experience I have ever had at a "doctor" —    (Patient since 2021)

I have never seen a doctors office that was as disorganized as this one. I was called the evening before my appointment and was told that my appointment was being moved from the Verrado location to the Avondale location and that my appointment would be at 8:00am. I show up at 8:00 and no one is there. No one arrived until 8:20. Then after I checked in, I waited another 30 minutes for them to call me. While the technician was doing my readings and measurements, she was talking with her coworker; meanwhile she's not paying attention to the fact that she is jamming her machine into my nose. Then when they get me into the exam room, neither her or the doctor can figure out how to make the letters display the correct way. So my entire exam was conducted with backwards letters.


StarStarStarStarStar Dr. Lee is awesome! —    (Patient since 2010)

Dr. Lee is an excellent doctor who is personable and attentive.


StarStarStarStarStar Your people are very nice and I will tell eve... —    (Patient since 2021)

Your people are very nice and I will tell everyone that needs your care.


StarStarStarStarNo Star Dr. Ambrose is terrific. Front office staff ar... —    (Patient since 2020)

Dr. Ambrose is terrific. Front office staff are friendly, helpful and courteous. I would prefer a larger selection on frames but you don’t have to get your glasses made there.


StarStarStarStarStar Thank You Vision Wellness!!! —    (Patient since 2008)

I have been going to Vision Wellness for many years. The staff as well as the doctors are wonderful and caring. Sometimes you do have to wait to see the doctors but I try to remember that they are rendering excellent care to all the patients. And sometimes that takes longer than your appointment time. I wouldn't go any place else for treatment.


StarStarStarStarStar Vision Wellness is the best! —    (Patient since 2021)

Vision Wellness is the best! The entire staff is friendly, helpful and knowledgeable. I highly recommend them.


StarStarStarNo StarNo Star The Dr was fantastic, but I felt the front desk... —    (Patient since 2016)

The Dr was fantastic, but I felt the front desk staff wasn't the most friendly or patient.


StarStarStarStarNo Star is very nice your personal all the time  —    (Patient since 2021)

is very nice your personal all the time


StarStarStarStarStar Nice and clean office :) doctor and staff were ... —    (Patient since 2021)

Nice and clean office :) doctor and staff were helpful, nice, and courteous!


StarStarStarStarStar Doctor Adam Lee is excellent —    (Patient since 2021)

I was very impressed with my recent experience with Vision Wellness. Everyone is courteous and helpful. I received excellent service and I will highly recommend their team.


StarStarStarStarStar New patient —    (Patient since 2021)

I was a new patient and I was very pleased with the staff and with Ryan Ambrose O.D. Everything was explained to me I highly recommend my friends and family . Thank you


StarStarStarStarStar Excellent customer service and selection of gla... —    (Patient since 2013)

Excellent customer service and selection of glasses.


StarStarStarStarStar Very nice office. Friendly staff and amazingly ... —    (Patient since 2021)

Very nice office. Friendly staff and amazingly clean office. They take your time and really listen to your concerns.


StarStarStarStarStar Very friendly and did not have to wait! —    (Patient since 2019)

Very friendly and did not have to wait!


StarStarStarStarStar Friendly staff and they’re funny lol —    (Patient since 2014)

Friendly staff and they’re funny lol


StarStarStarStarStar Dr. Lee is amazing! So knowledgeable and analyt... —    (Patient since 2018)

Dr. Lee is amazing! So knowledgeable and analytical regarding eye issues. He gives me more information than specialists I’ve gone to.


StarStarStarStarStar I cannot say enough good things about Dr. Ryan ... —    (Patient since 2021)

I cannot say enough good things about Dr. Ryan Ambrose! He takes real time to explain what the issues are and treatment options, and actually listens.


StarStarStarStarStar Very professional and great service! The office... —    (Patient since 2016)

Very professional and great service! The office is in a convenient location, the staff was helpful and accommodating, I loved the variety of frames to chose from!


StarStarStarStarStar Courteous and Professional —    (Patient since 2011)

Vision Wellness has been my vision care provider for a number of years, and I continue to use them due to their expertise and professionalism. They employ the latest technology so I am confident that I am receiving the best possible care.


StarStarStarStarStar I just love this office. The staff and doctor ... —    (Patient since 2021)

I just love this office. The staff and doctor where very knowledgable, friendly, informative, educational and an all around awesome experience. I will be bringing my entire family!!!


StarStarStarStarStar Best eye glass center in Phoenix/Avondale!!! —    (Patient since 2012)

Best eye glass center in Phoenix/Avondale!!!


StarStarStarStarStar Very professional . Runs on time and no waiting... —    (Patient since 2015)

Very professional . Runs on time and no waiting.


StarStarStarStarStar I have been having my vision checked for severa... —    (Patient since 2013)

I have been having my vision checked for several years at this location and every year it has been great


StarStarStarStarStar excellent visit, My eye hasn't felt this good i... —    (Patient since 2020)

excellent visit, My eye hasn't felt this good in a year. Thank you so much..


StarStarStarStarStar Very welcoming, courteous, knowledgable and fas... —    (Patient since 2015)

Very welcoming, courteous, knowledgable and fast workers at the front desk. Smooth flowing system that gets you through the entire process in about 30 minutes. At this time I didn't need new glasses so I can't comment in that process. I will return for future exams.


StarStarStarStarStar Note of appreciation. —    (Patient since 2005)

Thanks for getting me in and arranging emergent laser surgery for my torn retina. Adam and the staff rock.


StarStarStarStarStar Great staff all of the staff is very friendly a... —    (Patient since 2021)

Great staff all of the staff is very friendly and welcoming


StarStarStarStarStar Wonderful Support —    (Patient since 2004)

I have been coming to you for many years and you have taken the best care of me that any vision care Doctor ever has. Thank you so much!


StarStarStarStarStar Amazing Eye Care —    (Patient since 2004)

I have been coming here for years. The staff and optometrists have changed throughout the years but the current optometrist, Dr. Ambrose,is amazing. Listens to your issues, provides simple solutions, explains thoroughly and provides amazing eye care.


StarStarStarStarStar The staff here are always very friendly and hel... —    (Patient since 2019)

The staff here are always very friendly and helpful. They are fast and professional highly recommend this eye care center.


StarStarStarStarStar The staff was pleasant and polite.  —    (Patient since 2018)

The staff was pleasant and polite.


StarStarStarStarStar I only have one suggestion, and that would be t... —    (Patient since 2018)

I only have one suggestion, and that would be to remind staff to keep the personal conversations to themselves. Clients would prefer not to hear conversations going back-n-forth. I prefer the lobby is quiet as I wait to be called in. Thank you.


StarStarStarStarStar Amazing team !! The Dr is amazing !!  —    (Patient since 2021)

Amazing team !! The Dr is amazing !!


StarStarStarStarStar Everyone Is very friendly, and got seen pretty ... —    (Patient since 2008)

Everyone Is very friendly, and got seen pretty quickly after arriving. They make sure everything is sanitized and clean by wiping everything down in front of you before it is used on you. A very quick and pleasant experience!


StarStarStarStarStar Pleasant experience. Competent people.  —    (Patient since 2021)

Pleasant experience. Competent people.


StarStarStarStarStar Dr Ambrose never makes us feel rushed. He answ... —    (Patient since 2017)

Dr Ambrose never makes us feel rushed. He answers all of our questions and explains in terms we understand about the examination. Most important he listens. Office staff is pleasant and his new digs are awesome!


StarStarStarStarStar I have been to both locations. Always very nic... —    (Patient since 2012)

I have been to both locations. Always very nice staff and great selections. Dr. Lee is awesome.


StarStarStarStarStar Dr Lee was able to help restored my left eye, o... —    (Patient since 2007)

Dr Lee was able to help restored my left eye, of which it was as if l won't be able to see with my left eye again. With Doctor Lee's referral to a specialist.,l am able to see again. I am very grateful to the team.


StarStarStarStarStar Really fast and friendly service. Used to go to... —    (Patient since 2017)

Really fast and friendly service. Used to go to another spot in the west valley. But I would make an appointment and not being seeing until at least 20 minutes later after my set schedule.


StarStarStarStarStar Dr Ryan Ambrose is great! —    (Patient since 2021)

Dr Ryan Ambrose is great! He did a thorough exam and explained everything in layman words. He has excellent interpersonal skills and examined the back of my eye with a tool that doesn’t require pupil dilation, which was such a relief. This was the most pleasant eye exam ever! I highly recommend Dr Ambrose!


StarStarStarStarStar Very welcoming and friendly staff.  —    (Patient since 2019)

Very welcoming and friendly staff.


StarStarStarStarStar Extremely professional and courteous staff. The... —    (Patient since 2021)

Extremely professional and courteous staff. The doc was extremely easy to talk with and answered all of my questions in terms I could easily understand. Never once felt like I was being ushered in and out would highly recommend.


StarStarStarStarStar Price is a bit high. Thought the insurance woul... —    (Patient since 2018)

Price is a bit high. Thought the insurance would have covered more.


StarNo StarNo StarNo StarNo Star Thanks, but no.  —    (Patient since 2012)

There’s only one location open... that’s not the issue. The problem was when I called in to ask about the address, the lady on the phone was kind of rude saying, “that’s why we told you vision wellness verrado” . I didn’t want to argue seeing as I was already going to be late. When I scheduled the appointment, the address was never offered. The last time I was in the office was 2 years prior. Also, I received my email confirmation where it stated Avondale location. The whole experience just felt like we were bothering the office staff for being there. I will be looking into a different company next year. The doctor however, was great. Very kind, and even though I was late, he still squeezed me in, having never needed glasses, he explained everything very well.


StarStarStarStarStar Everyone is always so friendly and welcoming. W... —    (Patient since 2015)

Everyone is always so friendly and welcoming. We are always treated with respect.


StarStarStarStarStar New patients —    (Patient since 2021)

This was our first visit. Everybody was professional. My wife and I felt welcomed.


StarStarStarNo StarNo Star I have never had a problem with any of the staf... —    (Patient since 2009)

I have never had a problem with any of the staff, I always wait for to long. I have never been to one appointment when i have been seen on time. Yesterday it 35 min past my appointment time before being seen.


StarStarStarStarStar Your office is one-off the best I’ve been too —    (Patient since 2019)

Your office is one-off the best I’ve been too


StarStarStarStarStar  —    (Patient since 2021)

Staff was friendly and attentive


StarStarStarStarStar I was able to get an appointment the same day, ... —    (Patient since 2012)

I was able to get an appointment the same day, the wait time was a bit long but not overly so


StarStarStarStarStar Dr and staff were very nice and helpful.  —    (Patient since 2019)

Dr and staff were very nice and helpful.


StarStarStarStarStar Always happy with the service and the friendlin... —    (Patient since 2012)

Always happy with the service and the friendliness = Thank you!! Good luck with the renovation!!


StarStarStarNo StarNo Star Great for Exam, not for buying glasses —    (Patient since 2020)

I absolutely loved the Dr, clinic staff, & the front desk staff. I rose into issues when selecting my glasses. I was not shown the glasses that would have been 100% covered until after I told my husband they didn't have any- he was being help by someone else. I was not given an itemized receipt of what I actually purchased, yet my husband was. When I asked about getting my prescription (after paying over $300- again without knowing what I actually paid for), I was told it wasn't available.


StarStarStarStarNo Star Carmen  —    (Patient since 2015)

I keep coming back for the service here.


StarStarStarStarStar 10/10 service  —    (Patient since 2019)

Was in and out quickly! Doctor and receptionists are always very nice and professional. Would not recommend anywhere else but here!


StarStarStarStarStar Great service, Dr. explain every little detail ... —    (Patient since 2020)

Great service, Dr. explain every little detail of what exam he is doing, I have PTSD, chronic pain and anxiety, Dr. understood my issues. 10 + to the staff. To


StarStarStarStarNo Star I had a great experience during my eye exam. Ev... —    (Patient since 2018)

I had a great experience during my eye exam. Everyone was pleasant and professional and I was seen right away. I really appreciate Karen’s help with looking up my employee safety glass benefits, she was super friendly and very helpful.


StarStarStarStarStar Exceptional Service  —    (Patient since 2020)

The entire staff is amazing! They all go above and beyond to make you feel safe and they are so thorough, patient and kind! Love it here I can’t wait to get my glasses!


StarStarStarStarStar All around good —    (Patient since 2005)

Extremely friendly staff. The doctor was thorough, informative, and quick. No attempt to update. Everyone listened to my needs and concerns.


StarStarStarStarStar Dr Ambrose went out of his way to resolve my vi... —    (Patient since 2010)

Dr Ambrose went out of his way to resolve my vision issues. Will alwaya have Vision Wellness as my eye Doctor. Thank you very much.


StarStarStarStarStar Great Service  —    (Patient since 2009)

I’ve been a patient at vision wellness for many years, love the docs here they always provide great service. Dr. Ambrose is such a good doctor he explains everything to you so you understand, I appreciate him taking the time. The lady at the glasses counter was so helpful in helping me chose the right frames.


StarStarStarStarStar The Dr was great but your glasses are way too e... —    (Patient since 2020)

The Dr was great but your glasses are way too expensive


StarNo StarNo StarNo StarNo Star Have been a client of yours for 3 years or clos... —    (Patient since 2020)

Have been a client of yours for 3 years or close to. Never before had any issues Dr. Lee was always professional no difference on this visit. Till I went out to have my eye glasses adjusted a staff came out looked at me said your glasses are fine didn't even looked at them. Returned to the exam room Dr. LEE Comes back in all in a rush walks out to the reception desk gave me a copy if the Prescription my wife still needed to pick her glasses. Felt that may have been rushed out or a bother to the staff? Did asked Dr. Lee was I bothering him because he was just rushing me out. He turned his back and walked away. This as a result of your staff that didn't even bother to look at my glasses. For the records looks are deceiving.


StarStarStarStarStar I appreciate it when the practice is on time. ... —    (Patient since 2020)

I appreciate it when the practice is on time. The exam and explanation of my entire eye health was thorough in every way. Choosing the eye ware was easy and my benefits and costs were explained to me on detail. Very nice office, physician and staff. Thank you.


StarStarStarStarStar Great service. Knowledgeable staff. Felt very c... —    (Patient since 2020)

Great service. Knowledgeable staff. Felt very confident in the results from my exam. Will be back


StarStarStarStarStar Fast, friendly and so informt —    (Patient since 2017)

Fast, friendly and so informative


StarStarStarStarStar Office Manager —    (Patient since 2015)

I am a huge fan of Ryan Ambrose, I have special needs and I find him informative and caring.


StarStarStarStarStar Thank you very much —    (Patient since 2012)

I would like to say thank you Dr. Ambrose and your team. My visits are always pleasant from start to finish and I love the time and effort that you all take to make me feel comfortable and important. My eye health matters and you all make sure that I always feel that way. Continue to do the amazing job that you all have always done. The passion for the work that you do is very evident and greatly appreciated.


StarStarStarStarStar Very great service from staff and doctor. They... —    (Patient since 2018)

Very great service from staff and doctor. They were informative regarding my questions and provided me with information I wasn’t aware of. Thanks


StarStarStarStarStar Friendly and very.informativeI would recommend... —    (Patient since 2020)

Friendly and very.informative I would recommend to anybody.


StarStarStarStarStar I was very impressed with my first visit to Vis... —    (Patient since 2020)

I was very impressed with my first visit to Vision Wellness. The staff and Dr. Ambrose were all very pleasant & professional. I was impressed with their use of the latest “optos” technology, eliminating the need for dilation and gaining so much more information about the heath of the eyes.


StarStarStarStarStar Courteous. Professional very helpful —    (Patient since 2014)

Courteous. Professional very helpful


StarStarStarStarStar Been going here for years and always a pleasant... —    (Patient since 2006)

Been going here for years and always a pleasant experience. Doctor's are great.


StarStarStarStarStar Great experience —    (Patient since 2019)

Everyone was was very friendly, polite and professional. Dr Ambrose explained everything thoroughly and made me feel comfortable and reassured. This is the way a medical office should function. Clean, friendly, professional and competent!


StarStarStarStarStar  —    (Patient since 2017)

Great experience, fun even lol. Dr is very thorough he took the time to explain side by side comparison of my eyes. Staff was friendly and fast.


StarStarStarStarStar Very polite, helpful and professional. —    (Patient since 2017)

Very polite, helpful and professional.


StarStarStarStarStar The doctor is great! —    (Patient since 2020)

The doctor is great! In professional manner explains everything and advised you what kind of eye drops you have to use.


StarStarStarStarStar Knowledgeable, skilled, receptive, and encourag... —    (Patient since 2019)

Knowledgeable, skilled, receptive, and encouraging staff. From the moment I walked in even though I was late the entire staff took care of me and let me know what was going on every step of the way.


StarNo StarNo StarNo StarNo Star Dr. Ambrose is wonderful, he was kind and infor... —    (Patient since 2020)

Dr. Ambrose is wonderful, he was kind and informative. I do want to mention however one of the front desk girls refused to wear a mask and when she did have it on, it was under her chin. It's vital in times like this staff follow set rules and enforce them. During my visit not only did one of the receptionist not wear a mask, but they allowed another customer to walk around without one.


StarStarStarStarStar They allows done me right —    (Patient since 2013)

They allows done me right


StarStarStarStarNo Star Doctor took his time with me and explained ever... —    (Patient since 2015)

Doctor took his time with me and explained everything


StarStarStarStarStar Have gone here for years. Very nice and thorou... —    (Patient since 2010)

Have gone here for years. Very nice and thorough


StarStarStarStarStar Very good customer service —    (Patient since 2020)

Very good customer service


StarStarStarStarStar Services and staff top notch. Courteous, very p... —    (Patient since 2012)

Services and staff top notch. Courteous, very professional and accommodating.


StarStarStarStarStar Dr Lee —    (Patient since 2016)

Dr lee, is a very caring doctor. He spent the time with me to go over the whole situation with my eyes. I do appreciate that. I have a very hard time with one of my eyes.


StarStarStarStarStar The doctors and staff are very competent, frien... —    (Patient since 2019)

The doctors and staff are very competent, friendly, and knowledgeable.


StarNo StarNo StarNo StarNo Star Staff not wearing face masks —    (Patient since 2014)

I’ve been going to Vision wellness for years and have never had a problem, however my son went in last week and felt uncomfortable because the front office staff was not wearing a mask. I called and spoke to a manager because I was going in this week, I showed up with my 13 year old only to see the same person at the desk with no mask in! She put it on after we walked up to the desk but kept taking it off the entire time we were there. I felt very uncomfortable as did my 13 year old. They have a sign up stating that patients need to wear a mask but the staff is not following the same protocol.


StarStarNo StarNo StarNo Star  —    (Patient since 2013)

I’ve always had to wait about an hour in the waiting room for my appointment. This time it was only 20 minutes, which was an improvement, but I’m guessing that’s because of the pandemic and they are not scheduling as many people at once. According to my insurance, my annual exams are supposed to be free, but somehow I always wind up paying at LEAST $44. When I ask about the charge they mention something about a contact lens evaluation, which I have never requested. I do like my doctor and feel like he’s kind and knowledgeable, but everything outside of that is always frustrating.


StarStarStarStarStar The staff was professional and service was effi... —    (Patient since 2020)

The staff was professional and service was efficient. Highly recommend!


StarStarStarStarStar Everybody’s very pleasant and explains everythi... —    (Patient since 2017)

Everybody’s very pleasant and explains everything and very thorough and clean


StarStarStarStarNo Star Great people doctor and staff are very informat... —    (Patient since 2020)

Great people doctor and staff are very informative


StarStarStarStarStar I feel that everybody is professional always ta... —    (Patient since 2018)

I feel that everybody is professional always takes care of you and no matter what your visit is about All are professionals and always make you feel like they know who you are and they’re very happy to see you and take care of your needs the eye doctor is absolutely totally professional and very informative


StarStarStarStarNo Star Great experience Dr Lee very knowledgeable and ... —    (Patient since 2020)

Great experience Dr Lee very knowledgeable and honest.


StarStarStarNo StarNo Star Due to the COVID I was expecting a little more ... —    (Patient since 2014)

Due to the COVID I was expecting a little more cleaning going on. When I went to see the optical staff, I noticed that the tables or equipment touched by patients were not being cleaned. The part of the optical hand held machine that touched your face was the only thing being cleaned with an alcohol wipe, not the entire machine that was touched by each patient. This virus is no joke, please take it more seriously and keep everyone safe.


StarStarStarStarStar Always pleasant ant curtious —    (Patient since 2007)

Always pleasant ant curtious


StarStarStarStarStar Great service and everyone is super nice! —    (Patient since 2019)

Great service and everyone is super nice!


StarStarStarStarStar Extremely impressed —    (Patient since 2020)

This being my first visit, I was extremely impressed by the welcoming environment and safety precautions being taken to ensure the health and well being of all patients and staff. I felt as if I have been a long-time patient, not someone who walked through the door for the first time. I especially appreciate the time Dr. Ambrose took to explain the results of my exam and what to look forward to during future visits. Thank you!!


StarStarStarStarStar Could not ask or receive better service from ea... —    (Patient since 2010)

Could not ask or receive better service from each person there. A very enjoyable visit. Thank you


StarStarStarStarStar Everyone very polite love the eye doctor —    (Patient since 2020)

Everyone very polite love the eye doctor


StarStarStarStarStar Always have a great experience with the staff a... —    (Patient since 2010)

Always have a great experience with the staff and Doctors at Vision Wellness.


StarStarStarStarStar Dr. Ambrose is a great doc. I'm comfortable wi... —    (Patient since 2011)

Dr. Ambrose is a great doc. I'm comfortable with him and he is very knowledgeable.


StarStarStarStarStar I really enjoyed my visit. The Dr was very nice... —    (Patient since 2020)

I really enjoyed my visit. The Dr was very nice and the staff are wonderful! Made my appointment very easy and pleasant 😊


StarStarStarStarStar My appointment was excellent. I felt welcomed a... —    (Patient since 2014)

My appointment was excellent. I felt welcomed and safe. They cleaned all the instruments they use. All my questions were answered. I enjoy my time there.


StarStarStarStarStar I was saddened that I could not go to Vision We... —    (Patient since 2012)

I was saddened that I could not go to Vision Wellness because my company had acquired a vision plan that you would not accept. It left me with no choice but to go to Vision Works, and they are just terrible. Now that I have the Vision Policy that is accepted I found out that there is a big difference between Vision Wellness and Vision Works. The difference is customer service and how well you all treat people. You are the best in my opinion. Sincerely, Professor Fernando J. Franco Master Instructor Customer Service 623-337-0600


StarStarStarStarStar Everyone was very professional, friendly, and h... —    (Patient since 2012)

Everyone was very professional, friendly, and helpful.


StarStarStarStarStar Dr. Ambrose was very patient and attentive to L... —    (Patient since 2020)

Dr. Ambrose was very patient and attentive to Lily.


StarStarStarStarStar Very happy with Dr. Lee and staff! —    (Patient since 2012)

Very happy with Dr. Lee and staff!


StarStarStarStarStar Very friendly staff  —    (Patient since 2020)

Very friendly staff and the Dr was amazing


StarStarStarStarStar Was greeted promptly on arrival. The whole visi... —    (Patient since 2011)

Was greeted promptly on arrival. The whole visit made me feel like they had my best interest in hand. Thank you!


StarStarStarStarStar Happy —    (Patient since 2020)

I was impressed from start to finish. The office is nice, staff is friendly, and after had seen the same eye doc for over 15 years, it was refreshing to actually be told what was going on. Dr. Ambrose was friendly , professional and took the time to explain things. This was much appreciated .


StarStarStarStarStar Great Experience  —    (Patient since 2020)

Very friendly and knowledgeable staff. Didn't try to oversell me on anything and very affordable. I actually am bringing my youngest child in for a checkup now as well.


StarStarStarStarStar Staff is courteous and knowledgeable. I highly ... —    (Patient since 2019)

Staff is courteous and knowledgeable. I highly recommend Dr Ambrose.


StarStarStarStarStar Always timely appointments and friendly staff. ... —    (Patient since 2015)

Always timely appointments and friendly staff. Dr. Lee is good to work with.


StarStarStarStarStar Well trained Technicians and Aids, Great Doc's ... —    (Patient since 2019)

Well trained Technicians and Aids, Great Doc's to served their patients.


StarStarStarStarStar Great Office —    (Patient since 2009)

The doctors are very friendly and the staff is very helpful.


StarStarStarStarStar I have been going to Vision Wellness for years.... —    (Patient since 2011)

I have been going to Vision Wellness for years. As always the office staff is friendly and efficient. Dr. Lee is thorough and professional.


StarStarStarStarStar  —    (Patient since 2016)

Dr. Ambrose is the most polite man. We have been his patients for years and even thought we moved and live further from the office than before I've never even thought about changing Dr.


StarStarStarStarStar Very welcoming staff and Dr. Got me in and out... —    (Patient since 2013)

Very welcoming staff and Dr. Got me in and out quick and gave me all the information I requested as far as making a decision on Lasik. Highly recommend this office.


StarStarStarStarStar ... —    (Patient since 2005)

I have been a patient with Vision Wellness for years and am extremely happy with every aspect of the care I have received. Dr. Lee and Dr. Ambrose are caring professionals who are very knowledgeable and provide excellent medical care.


StarStarStarStarStar Great Office —    (Patient since 2011)

I've been coming to Vision Wellness in Avondale for several years. The staff is always nice, office is very clean and the doctors care about my vision concerns.


StarStarStarStarStar Quick, friendly, clean, and helpful.  —    (Patient since 2010)

Quick, friendly, clean, and helpful.


StarStarStarStarStar you won’t be disappointed  —    (Patient since 2014)

Staff is very friendly and the doctor addressed all my concerns.


StarStarStarStarStar My vision was saved twice!! Also referred a fr... —    (Patient since 2011)

My vision was saved twice!! Also referred a friend whom also received a life saving diagnosis Detected by these wonderful physicians.


StarStarStarStarStar Irene Ruiz  —    (Patient since 2011)

Excellent facility, caring physician , very happy with care.


StarStarStarStarStar Dr. Lee is awesome. He took time out of his hom... —    (Patient since 2016)

Dr. Lee is awesome. He took time out of his home time to come and see me in his office even with all of this Corona virus going on.


StarStarStarStarStar Entire group are great people —    (Patient since 2012)

Entire group are great people


StarStarStarStarStar Dr Lee is great.  —    (Patient since 2006)

Dr Lee and his office staff are awesome. Always put me at ease and are very professional. My vision is very poor and I am always confident Dr Lee is going to fit me with the best contacts for me.


StarStarStarStarStar Very professional, thorough, clean and friendly... —    (Patient since 2011)

Very professional, thorough, clean and friendly with great communication skills.


StarStarStarStarStar Simply the BEST!!!!!! —    (Patient since 2018)

You guy ROCK!!! There's no one better than Vision Wellness!!!


StarStarStarStarStar Very thorough in the exam and explanation of f... —    (Patient since 2009)

Very thorough in the exam and explanation of findings and any corrections.


StarStarStarStarStar Great experience at Vision Wellness Avondale. M... —    (Patient since 2020)

Great experience at Vision Wellness Avondale. My concerns were addressed, exams thoroughly explained and Dr. Ambrose was very easy to talk to. He addressed a condition I’ve had for over 6 years that other eye docs have not. I left feeling hopeful that the dry eye condition would be resolved. I appreciated the follow up call the next day by Dr. Ambrose! I highly recommend you checkout Dr. Ambrose at Vision Wellness!


StarStarStarStarStar Everyone was very accommodating during my appoi... —    (Patient since 2020)

Everyone was very accommodating during my appointment. I appreciate your Teams attention to details regarding the care of my eyes. This diabetic is very Thankful to your Team! Sincerely, SP


StarStarStarStarStar Love Dr Ambrose and his staff. He takes his tim... —    (Patient since 2017)

Love Dr Ambrose and his staff. He takes his time and answers your questions or concerns. It has been easy to schedule appointments. They have a quick turn around usually on glasses/contacts too.


StarStarStarStarStar Always a great experience dealing with vision w... —    (Patient since 2013)

Always a great experience dealing with vision wellness. Thank you so much for you’re help.


StarStarStarStarStar The staff was very friendly and attentive. My d... —    (Patient since 2020)

The staff was very friendly and attentive. My doctor was amazing and helpful.


StarStarStarStarStar Great place to go, kids got right in and felt t... —    (Patient since 2020)

Great place to go, kids got right in and felt totally comfortable in the office. Clean, neat and orderly


StarStarStarStarStar Great service, and good selection to choose fro... —    (Patient since 2020)

Great service, and good selection to choose from. Very accommodating to our work schedules and school schedule to get us in. Staff is great and nice to work with.


StarStarStarStarStar Great ophthalmologist and office —    (Patient since 2016)

Dr. Lee and his staff are so friendly and professional. I drive out of my way to come to this office because I just appreciate the environment and Dr. Lee's patient care. They have a great variety of different glasses/sunglasses too!


StarStarStarStarStar  —    (Patient since 2014)

Fast and professional as always


StarStarStarStarNo Star Website could be improved. Doctor Lee is great... —    (Patient since 2012)

Website could be improved. Doctor Lee is great!


StarStarStarStarStar Great experience, I will definitely be back fo... —    (Patient since 2020)

Great experience, I will definitely be back for another pair of glasses in the future! Dr Ambrose was awesome !!!


StarStarStarStarStar First impression, receptionist are friendly.My... —    (Patient since 2007)

First impression, receptionist are friendly. My visits are always good. Dr. Ambrose is pleasant, personable and thorough.


StarStarStarStarStar Dr. Ambrose is great! He spends the time with ... —    (Patient since 2017)

Dr. Ambrose is great! He spends the time with you to go over everything.


StarStarStarStarStar Always a great visit, friendly and professional... —    (Patient since 2016)

Always a great visit, friendly and professional staff. Thank you.


StarStarStarStarStar Wonderful Service for their Patients —    (Patient since 2009)

The staff and doctors are friendly and informative. They answer your questions and explain things very well. Have a good selection of glasses to choose from and walk you through what options are available for your glasses and prescriptions through your insurance so you can get the best choice.


StarStarStarStarStar very thorough, professional eye exam. They take... —    (Patient since 2018)

very thorough, professional eye exam. They take the time to explain what's going on and answer questions.


StarStarStarStarStar Thanks to you for examining me without a delay.... —    (Patient since 2018)

Thanks to you for examining me without a delay. My husband is confined to bed and I cannot leave him alone very long. Merry Christmas and a happy New year. God Bless.


StarStarStarStarStar Great with patients and very thorough. This is ... —    (Patient since 2018)

Great with patience and very thorough. This is my second time using them, great staff and they are very friendly.


StarStarStarStarStar Easy to schedule and professional care across t... —    (Patient since 2015)

Easy to schedule and professional care across the board


StarStarStarNo StarNo Star Appreciated New Patient Experience...Somewhat  —    (Patient since 2019)

As a new patient, Doc was great! I was notified that my new glasses were in. I arrived and only had to wait a few minutes, when one of your staff brought me my glasses, I put them on and she said all good. I didn't feel very well taken care of, was given the glasses and a case, I asked for a bag of some sort to put them in and maybe some cleaner and wipes if possible. As a new patient or any patient for that matter I would have thought that would be standard in your business. I arrived home only for my sister in law (who works for a vision specialist, but unfortunately does not cover my insurance plan) told me they were ill fitted as both ear loops didn't even come close to fitting over my ears. I wished I had noticed that at your office, but more importantly, your specialist should have noticed as it was completely obvious. My sister in law adjusted the glasses for me. I will still come back and try again. Katherine


StarStarStarStarStar vision wellness is a very professional facility... —    (Patient since 2008)

vision wellness is a very professional facility. Dr Lee has always taken very good care of us.


StarStarStarStarStar My appointment was at 10:20 am and I was called... —    (Patient since 2017)

My appointment was at 10:20 am and I was called at 10:25 am. Outstanding respect for the time of others.


StarStarStarStarStar Dr Ambrose spent a lot of time with me, figurin... —    (Patient since 2014)

Dr Ambrose spent a lot of time with me, figuring out how to get the best vision possible with contacts for me with my various activities.


StarStarStarStarStar ...Highest Caliber Professionals —    (Patient since 2008)

I really like this eye doctor. The modern office is comfortable and in a great location. Everyone does their job well and they don't try to "sell" me anything.


StarStarStarStarStar I was treated with respect and empathy. I came ... —    (Patient since 2018)

I was treated with respect and empathy. I came in on a cane after having just had knee replacement surgery and everyone was so nice and helpful. I love the staff at Vision Wellness!


StarStarStarStarStar Thumbs up! Provided sign language interpreter. —    (Patient since 2012)

My husband and I are very appreciative of Vision Wellness in providing sign language interpreter for our vision exams. This made a huge difference in understanding of our vision health and engage in our discussion. THUMBS UP!


StarStarStarStarStar It was a great experience on my last 2 visits .... —    (Patient since 2013)

It was a great experience on my last 2 visits . They are very accommodating and attended my needs on my glasses.


StarStarStarStarNo Star Great doctors, receptionist, could be a little ... —    (Patient since 2009)

Great doctors, receptionist, could be a little more kind, maybe smile with eye contact. I felt like I was bothering her....


StarStarStarStarStar Highly professional and friendly vision center —    (Patient since 2011)

I think everyone there is very friendly, professional and knowledgeable. The receptionist opened the office earlier than the return time posted on the door. I had the choice of using a vision office that I had used a few times for my annual exams and other issues, but I ultimately chose and stayed at this office due to the efficiency of the staff and facilities.


StarStarStarStarStar Welcoming  —    (Patient since 2019)

The staff was welcoming and greeted me immediately upon entering. Although I had previously filled out the new patient forms online, the staff was unable to locate them, which resulted in some delay because I had to redo them by hand (I later found a record that I had indeed filed them online back on August 30th). The optometrist was professional and explained all aspects of the exam and tests that he performed, and the optician helped me pick out a new frame which I appreciated as I had no idea what would suit me.


StarStarStarStarStar I was shopping for a new optimist, and since my... —    (Patient since 2019)

I was shopping for a new optimist, and since my husband was a patient , I thought I would give Dr Ambrose a try. He was everything my husband told he was. He was professional, through, answered my questions. But most importantly he did not make me like he was in a hurry to get to his next patient. The office staff was great in explaining what our insurance would pay and how much we would pay out of pocket. I highly recommend Dr Ambrose


StarStarStarNo StarNo Star Dirty —    (Patient since 2019)

Staff was friendly and the doctor was great. However, the chairs in the waiting room were so dirty, that I did not want to sit on them. Cloth chairs are unable to be cleaned properly on a routine basis. I work in a hospital and the condition of your waiting room would be a citation if the state visited. I feel like it is a poor reflection of the overall practice.


StarStarStarStarStar I spoke with Dr Ambrose about providing client ... —    (Patient since 2017)

I spoke with Dr Ambrose about providing client leads , he referred me to Dr Lee and Jessica the business manager.


StarStarStarStarStar De Ambrose —    (Patient since 2015)

I love Dr. Ambrose he explains every thing so throughly. I will continue to have myself and husband continue to come to his office


StarStarStarStarStar Dr. Ryan Ambrose was GREAT! —    (Patient since 2014)

Dr. Ryan Ambrose was GREAT! Would highly recommend him!


StarNo StarNo StarNo StarNo Star Disappointed in eye care. —    (Patient since 2013)

I was basically not treated. I have very different eye problems now and it was not addressed. So I will have to seek eye care some where else. Which was obviously the plan.


StarStarStarStarStar  —    (Patient since 2017)

I had one of the most detailed examinations on my eyes; thoroughly checked and explanation of my results. Great service picking out new glasses with Rose.


StarStarStarStarNo Star I loved the doctor!  —    (Patient since 2018)

Dr. Ambrose was amazing! He was sooo nice and really took the time to listen to me and explain everything. I didn't feel rushed and felt really positive about my visit. The only issue I have is with the pricing for glasses. They are really expensive here and don't have any options that would be fully covered by insurance. But I will continue to come here for Dr. Ambrose!


StarStarStarStarStar I was very pleased with the overall experience ... —    (Patient since 2019)

I was very pleased with the overall experience we had with my daughter (6 yrs). The dr was very patient and gave us as much time we needed.


StarStarStarStarStar Everyone at this office is friendly and profess... —    (Patient since 2015)

Everyone at this office is friendly and professional. Dr. Ambrose is very nice, and explains every aspect of my eye exam in detail. He is always happy to answer my questions, and is never in a hurry. Rose, the optician, is VERY helpful in finding just the right frame (at the right price), and seeing that they fit perfectly. All in all, it's a very pleasant experience.


StarStarStarStarNo Star Good service, but a little slow —    (Patient since 2019)

Good service, a little understaffed so it took longer than it should have, but everyone seemed to get the care and attention needed so overall a good visit.


StarStarStarStarStar Informative —    (Patient since 2019)

The doctor was very nice and explained in detail any question that I had.


StarStarStarStarStar Was very professional explained everything was ... —    (Patient since 2019)

Was very professional explained everything was honest and truthful.


StarStarStarStarStar Hands down my favorite place to go always so he... —    (Patient since 2015)

Hands down my favorite place to go always so helpful never over crowded and they always have everything you need if I could rate them a 10 I would


StarStarStarStarStar CJenson —    (Patient since 2017)

From the moment you walk into Vision Wellness you feel the entire staff is there to help and welcome you. Dr. Lee does a very thorough eye exam and takes the time to explain results and makes sure that all my questions and concerns were addressed.


StarStarStarStarStar The fact that I have never had any vision appoi... —    (Patient since 2019)

The fact that I have never had any vision appointment before, I was believing my wife assessment of the good experience she had at vision wellness because of the prior experiences. I see that too been my first time and i was convinced of the quality of the vision wellness.


StarStarStarStarStar My experience was very relaxing and knowledgeab... —    (Patient since 2010)

My experience was very relaxing and knowledgeable. I learned a lot about my eyes.


StarStarStarStarStar Very friendly and caring doctor and staff.  —    (Patient since 2007)

Very friendly and caring doctor and staff. They have your best interest in mind and truly care about protecting your eyesight. I highly recommend them!


StarStarStarStarStar Excellent Doctor —    (Patient since 2019)

Dr. was amazing - couldn't have had a better experience.


StarStarStarStarStar Highly Recommend Vision Wellness —    (Patient since 2019)

Everyone was friendly and very helpful. The latest in eye technology. Dr. Ambrose was very thorough, listened to my concerns, and discussed all his findings in detail with me. Ensured I understood his explanations. Spent more than adequate time with me. Very personal service and not a glasses mill! It's now my forever opticians. Dan Kap, Sun City Festival Buckeye


StarStarStarStarStar Very professional and have given your company n... —    (Patient since 2019)

Very professional and have given your company name to friends at work.


StarStarStarStarStar Excellent in Every Way. What More Can I Say? —    (Patient since 2013)

Excellent in Every Way. What More Can I Say?


StarStarStarStarNo Star Excellent service and professionalism —    (Patient since 2012)

Excellent service and professionalism


StarStarStarStarStar  —    (Patient since 2013)

I'm always taken care of in the most efficient, respectable manner. I recommend to all my friends.


StarStarStarStarStar Dr. Ryan Ambrose was excellent... —    (Patient since 2019)

Dr. Ryan Ambrose was excellent...


StarStarStarStarStar They are very friendly and detailed. —    (Patient since 2015)

They are very friendly and detailed.


StarStarStarStarStar Love the doctor and Rose is very sweet too! —    (Patient since 2018)

Love the doctor and Rose is very sweet too!


StarStarStarStarStar Dr. Ryan was attentive and did not put me thru ... —    (Patient since 2012)

Dr. Ryan was attentive and did not put me thru any unnecessary tests. Was able to order a pair of glasses that I liked and insurance covered it.


StarStarStarStarStar Been going here for a long time & always a grea... —    (Patient since 2006)

Been going here for a long time & always a great experience.


StarStarStarStarStar Rose was an Amazing person and helped me out tr... —    (Patient since 2015)

Rose was an Amazing person and helped me out tremendously! Very understanding and helpful. Really great employee!


StarStarStarStarStar Nice efficient office —    (Patient since 2014)

Friendly, knowledgable staff. Dr. Lee is a very good eye doctor. Timely service, no long wait.


StarStarStarStarStar Very professional from checking in till the han... —    (Patient since 2019)

Very professional from checking in till the hand hand shake leaving.


StarStarStarStarStar Long time patient .. great customer service —    (Patient since 2013)

Long time patient .. great customer service


StarStarStarStarStar Awesome experience —    (Patient since 2019)

Everyone in this office were very polite, professional, enjoyable to transact with. They were very helpful and extended them selves with Asking me questions to ensure that I was fully satisfied and understood what they were telling me. And they worked well amongst each other were very polite courteous and helpful to one another.


StarStarStarStarStar Great Eye Care in West Valley —    (Patient since 2015)

The staff was very pleasant.


StarStarStarStarStar  —    (Patient since 2012)

Always pleased with services = everyone is so nice! Easy to make an appt;


StarStarStarStarStar On time and great communication on any question... —    (Patient since 2015)

On time and great communication on any questions with everyone on staff


StarStarStarStarStar Great exam and great technology. Also many than... —    (Patient since 2016)

Great exam and great technology. Also many thanks to Rosa for helping me get 2 pairs of affordable and quality glasses.


StarStarStarStarStar Great staff . Ophthalmologist is amazing and ve... —    (Patient since 2019)

Great staff . Ophthalmologist is amazing and very friendly and professional.


StarStarStarStarStar Great Staff. Everyone is professional and cour... —    (Patient since 2010)

Great Staff. Everyone is professional and courteous. Dr. Lee is amazing.


StarStarStarStarNo Star Dr Adam is excellent doctor, however some of hi... —    (Patient since 2014)

Dr Adam is excellent doctor, however some of his employers are very cold, do not follow through on patients questions .


StarStarStarStarStar Front office receptionist not very friendly she... —    (Patient since 2010)

Front office receptionist not very friendly she looks upset all the time. She told everyone enjoy your evening when they left but didn’t say anything to me.


StarStarStarStarStar Office space is always immaculate, front desk p... —    (Patient since 2014)

Office space is always immaculate, front desk personnel are extremely professional and greet you as you walk in the door.


StarStarStarStarStar Very professional Dr. and thourol with giving y... —    (Patient since 2017)

Very professional Dr. and thourol with giving you good feedback and very knowledgeable of explaining his exam to you as a patient.


StarStarStarStarNo Star Staff was knowledgeable and friendly. —    (Patient since 2019)

Staff was knowledgeable and friendly.


StarStarStarStarStar Great service and professionalism —    (Patient since 2019)

Great service and professionalism


StarStarStarStarStar The medical Staff was pretty amiable and knowle... —    (Patient since 2019)

The medical Staff was pretty amiable and knowledgeable. The environment was clean and cozy.


StarStarStarStarStar Competent, knowlegeable Dr, friendly staff —    (Patient since 2009)

i appreciate the office staff's friendliness, and their accomodation of me on short notice. The Dr was thorough and professional; he was quickly able to assess my problem and help me toward resolution.


StarStarStarStarStar Excellent and friendly customer service —    (Patient since 2018)

Excellent and friendly customer service


StarStarStarStarStar Great Eye Care —    (Patient since 2013)

My family has been going to Vision Wellness since we moved to AZ. We won’t go anywhere else. Dr’s Lee and Ambrose are the best. They care about their patients and take the time to listen and explain everything.


StarStarStarStarStar From start to finish I recieved e —    (Patient since 2011)

From start to finish I recieved excellent Service! My Dr. Explained to me what was going on with my diabetic eyes where I could understand. Rose was great. The front desk person & the young lady who did the diabetic test were very nice & all were very professional.


StarStarStarStarStar It was a very good experience. I went in for m... —    (Patient since 2019)

It was a very good experience. I went in for medical and found out I have allergies. The doctor was very informative.


StarStarStarStarStar Friendly service, informative doctor!  —    (Patient since 2019)

Friendly service, informative doctor!


StarStarStarStarStar Very knowledgeable, along with the use of techn... —    (Patient since 2011)

Very knowledgeable, along with the use of technology. Remembers patients well.


StarStarStarStarStar Thank youuuuuuuuuuuuuuu! —    (Patient since 2014)

Thank youuuuuuuuuuuuuuu!


StarStarStarStarStar Everyone was courtious and professional —    (Patient since 2006)

Everyone was courteous and professional


StarStarStarStarStar I will definitely be using this doctor from now... —    (Patient since 2015)

I will definitely be using this doctor from now on.


StarStarStarStarStar Very professional and everything is explained i... —    (Patient since 2016)

Very professional and everything is explained in detail to u, Dr Ambrose is the best!!


StarStarStarStarStar Very welcoming and friendly! —    (Patient since 2019)

Very welcoming and friendly!


StarStarStarStarStar Wonderful Experience —    (Patient since 2019)

The front office staff were warm and welcoming. Dr. Ambrose was very thorough and took the time to explain everything. He made sure I had all my questions answered before leaving. I will definitely recommend Vision Wellness to my co-workers, family, and friends.


StarStarStarStarStar Everyone was very nice and professional I enjoy... —    (Patient since 2006)

Everyone was very nice and professional I enjoyed my visit the Doctor he was wonderful/with


StarStarStarStarStar The staff is so professional  —    (Patient since 2011)

The staff is so professional


StarStarStarStarStar Attentive and friendly staff! —    (Patient since 2019)

Attentive and friendly staff!


StarStarStarStarStar Great people. Always let's you know how my eyes... —    (Patient since 2012)

Great people. Always let's you know how my eyes are doing.


StarStarStarStarStar Absolutely no reason to go anywhere else. —    (Patient since 2011)

My wife and I have been seeing Dr. Lee for several years now and there is absolutely no reason to go anywhere else. He is a very skilled doctor with a highly qualified staff.


StarStarStarStarStar Excellent service from ever —    (Patient since 2013)

Excellent service from everyone


StarStarStarStarStar I have been going to Vision Wellness for severa... —    (Patient since 2011)

I have been going to Vision Wellness for several years and will continue. I am always greeted with a welcome smile and their processing is efficient. Dr. Adams is a great guy and provides exceptional diagnostics.


StarStarStarStarStar  —    (Patient since 2013)

Dr. Lee always takes plenty of time to do a thorough exam never takes any shortcuts. He is always willing to listen and answers any questions I might have.


StarStarStarStarNo Star selection —    (Patient since 2014)

The only reason I'm not giving you a 10 is because the selection is limited in my opinion. While there may be a wide selection in regards to quantity, it's limited in regards to quality/type. Many of the styles are fairly identical and look pretty much the same. 3+ years ago your selection was much more diverse and appealing.


StarStarStarStarStar I was in and out under 45 mins. —    (Patient since 2011)

I was in and out under 45 mins. I can’t complain about my visit. Everything went by smoothly without a hassle for me. The doctor is a cool person and professional all around.


StarStarStarStarStar  —    (Patient since 2015)

I’m so glad I found Vision Wellness. The staff is great. Dr. Lee is very personable, takes his time with exams and very knowledgeable. I’ve been to several optometrists and Dr. Lee was the only one that gave me the right eyeglass prescription. I finally stopped having headaches when wearing glasses. I highly recommend Vision Wellness!


StarStarStarStarStar . —    (Patient since 2019)

very timely, very helpful. everyone who dealt with us was professional and knowledgeable.


StarStarStarStarStar I always feel welcomed and professionally taken... —    (Patient since 2006)

I always feel welcomed and professionally taken care of. Dr Lee is very personable, knowledgeable and willing to take the time to talk to his patients. His explanations make everything concerning the eyes understandable.


StarStarStarStarStar All staff was helpful and courteous. —    (Patient since 2019)

All staff was helpful and courteous.


StarStarStarStarStar Dr Ambrose was very knowledgeable and explained... —    (Patient since 2009)

Dr Ambrose was very knowledgeable and explained everything.


StarStarStarStarStar Dr Ambrose was very professional and very throu... —    (Patient since 2003)

Dr Ambrose was very professional and very through,Highly recommend him and the staff was great too!


StarStarStarStarStar Vision Wellness-Avondale —    (Patient since 2011)

Vision Wellness-Avondale is the best at taking care of all your needs.


StarStarStarStarStar Always very professional & courteous.  —    (Patient since 2012)

Always very professional & courteous.


StarStarStarStarStar I love how they treated me as a customer. Very ... —    (Patient since 2019)

I love how they treated me as a customer. Very friendly and professional. The only negative thing was there not many choices for stylish designer optical frames for man Especially for me as an African American


StarStarStarStarStar It was very nice they explained everything in m... —    (Patient since 2015)

It was very nice they explained everything in my terminology an waiting time was minimal..


StarStarStarStarStar Great attention to detail by all. Explained eve... —    (Patient since 2019)

Great attention to detail by all. Explained everything in detail every step of the way.


StarStarStarStarStar Quick and exam explained thoroughly  —    (Patient since 2013)

Quick and exam explained thoroughly


StarStarStarStarStar It was a great visit —    (Patient since 2017)

It was a great visit; however I had a balance that I was owed since 2017. I had no idea about that; there was no phone call & it wasn't online. Next time the desk services needs to let me know before my next appointment.


StarStarStarStarStar Dr. Ambrose is super nice and explains things v... —    (Patient since 2017)

Dr. Ambrose is super nice and explains things very thoroughly to you


StarStarStarStarStar Vision Wellness Experience.. —    (Patient since 2010)

My visit to Vision Wellness was a very satisfying event. I was admitted promptly and on time. The pre- exam technician was friendly and explained all the process very thoroughly. Dr. Lee was welcoming and clear and concise in his manner and suggestions.


StarStarStarStarStar My husband and I are very pleased and have trus... —    (Patient since 2012)

My husband and I are very pleased and have trusted Dr Lee with our eye care plan. He listens to our concerns, reviews and explains clearly all of the test results.


StarStarStarStarStar I had a longer wait than I expected. But, the... —    (Patient since 2018)

I had a longer wait than I expected. But, the doctor was very thorough and I got the information that I needed. Everyone was friendly and altho my eye condition leaves me with no chance of improvement, I felt satisfied with the visit.


StarStarStarStarStar Dr. Ambrose took the time to explain the questi... —    (Patient since 2018)

Dr. Ambrose took the time to explain the questions I had about my vision exam and some concerns regarding cataracts and dry eye. He is very informative and had suggestions for my concerns.


StarStarStarStarStar office staff is wonderful, provider is amazing,... —    (Patient since 2014)

office staff is wonderful, provider is amazing, my whole family goes here and we love this practice!!


StarStarStarStarStar  —    (Patient since 2011)

I've been seeing Dr. Adam at Vision Wellness for several years. He and the staff are always professional, kind, and courtesy. Upon arrival, and check in, there is very minimal wait time to be seen. I highly recommend Vision Wellness!


StarStarStarStarStar Dr Ambrose was very informative and took the ti... —    (Patient since 2018)

Dr Ambrose was very informative and took the time to explain all that he was doing and answered my questions. The most thorough and informative Optometrist I've ever gone to.


StarStarStarStarStar  —    (Patient since 2016)

Doctors and staff very good.


StarStarStarStarStar Dr. Lee is a true professional!! . —    (Patient since 2005)

Dr. Lee is a true professional!! He is knowledgeable and caring. I always receive excellent care!!!


StarNo StarNo StarNo StarNo Star Customer service is inconsistent and poor. Ini... —    (Patient since 2016)

Customer service is inconsistent and poor. Initial contact and flow of appointment was great. However, while attempting to select new glasses, I was left numerous times abruptly, insurance benefits were not explained well and the process became disrupted, confusing and lengthy. Customer service and assistance during frame selection was very disappointing.


StarStarStarStarStar Very helpful and friendly! I would recommend th... —    (Patient since 2018)

Very helpful and friendly! I would recommend this place to anyone that has questions or any concerns. The staff there is very friendly and helpful.


StarStarStarStarStar Efficient operation, friendly personnel —    (Patient since 2018)

Efficient operation, friendly personnel


StarStarStarStarStar Everyone was friendly and courteous. —    (Patient since 2018)

Everyone was friendly and courteous.


StarStarStarStarStar the people in this office are very friendly an... —    (Patient since 2017)

the people in this office are very friendly and caring and they treat you like very important person


StarStarStarStarStar Ryan was very professional and informative. —    (Patient since 2016)

Ryan was very professional and informative.


StarStarStarStarStar Amazing thorough service! Been going for 10 years. —    (Patient since 2007)

I’ve been going to vision wellness for 10 years now and do not plan on going anywhere else. They’re care is so thorough and detailed. They walk you through all your personal medical information about your eyes to make sure you understand. Helps me feel educated and informed about how my eyes are doing. Annual exams are great and they always make room for me when my eyes suffer from any redness issues or dryness prescribing me medicine that works right away. This is definitely a clinic I trust and highly recommend.


StarStarStarStarStar Office was clean and the staff professional and... —    (Patient since 2018)

Office was clean and the staff professional and courteous.


StarStarStarStarStar A Great Visit with Vision Wellness in Avondale —    (Patient since 2018)

This was my first visit to Vision Wellness in Avondale. I found the staff to be very professional and courteous. Dr Ambrose was extremely knowledgeable and he thorougly explained every part of my examination to me. My experience at Vision Wellness was great and I will definitely return.


StarStarStarStarStar This vision wellness are very personable. They ... —    (Patient since 2017)

This vision wellness are very personable. They work with the patient and their needs


StarStarStarStarStar Great service! —    (Patient since 2013)

I've been going here for years! Great doctors and excellent customer service.


StarStarStarStarStar Fast and thorough service with complete and eas... —    (Patient since 2015)

Fast and thorough service with complete and easy to understand instructions. Benefits clearly explained.


StarStarStarStarStar Very very professional and personable —    (Patient since 2018)

Very very professional and personable


StarStarStarStarStar Dr's and staff alike are very knowledgeable and... —    (Patient since 2016)

Dr's and staff alike are very knowledgeable and pleasant.


StarStarStarStarStar Nice clean office in a great location. —    (Patient since 2008)

Nice clean office in a great location.


StarStarStarStarStar Everyone was kind, and that is so much apprecia... —    (Patient since 2017)

Everyone was kind, and that is so much appreciated when stressed about your vision. From the receptionist, to the doctor, I appreciated everyone! Great team :)


StarStarStarStarStar It was a quick visit. Dr. Ambrose was very nice... —    (Patient since 2018)

It was a quick visit. Dr. Ambrose was very nice and honest.


StarStarStarStarStar Friendly staff and great service. Found my new ... —    (Patient since 2018)

Friendly staff and great service. Found my new eye doctor.


StarStarStarStarNo Star The bathroom was not working or available to th... —    (Patient since 2012)

The bathroom was not working or available to the public.


StarStarStarStarStar Love this office. have been coming here since I... —    (Patient since 2017)

Love this office. have been coming here since I moved to AZ. The staff and Physicians are all wonderful.


StarStarStarStarStar Really nice staff special the checkin lady good... —    (Patient since 2018)

Really nice staff special the checkin lady good people redy and willing to help answering question a great wowing experience


StarStarStarStarStar Friendly professional service and clear communi... —    (Patient since 2017)

Friendly professional service and clear communication regarding results of exam and expected treatment plan with associated costs.


StarStarStarStarStar Been going a number of years and would recommen... —    (Patient since 2009)

Been going a number of years and would recommend highly


StarStarStarStarNo Star I love the Dr very professional and friend —    (Patient since 2016)

I love the Dr very professional and friendly


StarStarStarStarStar My visit was very pleasant and the doctor was v... —    (Patient since 2017)

My visit was very pleasant and the doctor was very thorough. I am very satisfied with the service and my doctor's knowledge and recommendations.


StarStarStarStarStar Friendly, accommodating, thorough, no pressure ... —    (Patient since 2016)

Friendly, accommodating, thorough, no pressure or upsale tactics. Always a great experience!!!


StarStarStarStarStar Very professional and knowledgeable. —    (Patient since 2009)

Very professional and knowledgeable.


StarStarStarStarStar  —    (Patient since 2012)

Prompt appointments, doctors available to answer questions regarding progress and eye care..


StarStarStarStarStar Dr. Ambrose was the epitome of professionalism ... —    (Patient since 2010)

Dr. Ambrose was the epitome of professionalism and friendliness. I came in with only 1/2 an hour notice as I suspected I had a foreign object in my eye. Dr. Ambrose carefully scanned my eye and determined that yes, I did indeed have some material in my eye. He numbed my eye and quickly and painlessly removed a sharp piece of metal. He then carefully removed the rust ring which had formed. I would highly recommend Dr. Ambrose to any friend.


StarStarStarStarStar Comfortable environment, the staff is very help... —    (Patient since 2016)

Comfortable environment, the staff is very helpful and do all they can to help you have a great experience.


StarStarStarStarStar I have been to your office in Goodyear and Verr... —    (Patient since 2017)

I have been to your office in Goodyear and Verrado, your receptionists are friendly attentive, kind and have very good customer service skills. I recommend your office when ever I get a chance.


StarStarStarStarStar Discuss the issue I was having and he address i... —    (Patient since 2018)

Discuss the issue I was having and he address it right away and are working on a solution to my problem, and though full to my concerns and needs.


StarStarStarStarStar Andy did a complete and thorough exam and was a... —    (Patient since 2014)

Andy did a complete and thorough exam and was awesome explaining everything so I understood what the results were.


StarStarStarStarStar love the staff and the dr. They were able to ge... —    (Patient since 2007)

love the staff and the dr. They were able to get me in the same day for an eye issue. They have late hours which is awesome for a working mom like me.


StarStarStarStarStar You are a number One professional company and ... —    (Patient since 2018)

You are a number One professional company and the people who are there are Courteous and polite and well knowledged I love coming into see you guys and know that I’ll be taking care of.


StarStarStarStarStar Great —    (Patient since 2012)

As usual I am very satisfied with the service I receive at Vision Wellness. I have recommended you to many people don't know if they go to you, but I really like your service and Doctor's. Thank you.


StarStarStarStarStar HAVE WIDER SLECTION ON GLESSES AND BRING DONE THE PRICES FOR PEOPLE TO AFFORD THEM. —    (Patient since 2013)

HAVE WIDER SLECTION ON GLESSES AND BRING DONE THE PRICES FOR PEOPLE TO AFFORD THEM.


StarNo StarNo StarNo StarNo Star Have better office etiquette. And do better at answering the phones —    (Patient since 2013)

Have better office etiquette. And do better at answering the phones. And cut down on wait time especially if you have an appointment.


StarStarStarStarStar Wait time needs to improve. Both for the doctor and at the eye glass area. —    (Patient since 2011)

Wait time needs to improve. Both for the doctor and at the eye glass area.


StarStarStarStarNo Star Try to keep the "wait" time to a lot less than 1/2 hour. —    (Patient since 2013)

Try to keep the "wait" time to a lot less than 1/2 hour.


StarStarStarStarStar Great visit!  —    (Patient since 2013)

Our family comes here due to the convenience and the great staff!


StarStarStarStarStar Very Happy —    (Patient since 2008)

Would like to see the women that work there dress more professional(no cleavage)


StarStarStarNo StarNo Star Have your front desk receptionist be more upbeat & friendly —    (Patient since 2014)

Have your front desk receptionist be more upbeat & friendly. Empathy goes a long way, as well as not calling your customers a liar would be great as well. The lady at the front desk that checked my out after my appointment was very rude! I will refuse to deal with her in the future.


StarStarStarStarNo Star NOBODY'S PERFECT ! UNLESS YOU PAY YOUR CUSTOMERS ! HAHA ! —    (Patient since 2015)

NOBODY'S PERFECT ! UNLESS YOU PAY YOUR CUSTOMERS ! HAHA !


StarStarStarStarStar Nothing you guys are already great, I love Dr. Lee. He is awesome.  —    (Patient since 2007)

Nothing you guys are already great, I love Dr. Lee. He is awesome.


StarStarStarStarStar Improve on the speed, there is no way a basic eye exam even if it's a first time patient should... —    (Patient since 2015)

Improve on the speed, there is no way a basic eye exam even if it's a first time patient should take over 2 hours to complete.


StarStarStarStarStar awesome  —    (Patient since 2015)

Dr. Black was amazing with me! explained everything & made me feel like I matter:)


StarStarStarStarStar Continue to provide excellent service.  —    (Patient since 2012)

Continue to provide excellent service.


StarStarStarStarStar Service appreciation.  —    (Patient since 2012)

Very courteous and efficient staff. I'm lucky to have Dr. Lee as my optician. He is the best!


StarStarStarStarNo Star Great service —    (Patient since 2015)

All that is out on the floor are high priced designer frames...most insurance companies will not pay for those frames. People are on a budget, please make sure to offer affordable frames.


StarStarStarStarNo Star Top Notch Exam and Testing —    (Patient since 2011)

The vision care I have received from Dr. Lee has been top quality. However, the prices of the frames and lenses is very steep, even with the discounts that go with a vision insurance plan.


StarStarStarStarStar A fantastic find on the West Side. —    (Patient since 2015)

A fantastic find on the West Side.


StarStarStarStarStar The entire site, from the front desk at check in, to physician, and selecting my eye wear was a... —    (Patient since 2011)

The entire site, from the front desk at check in, to physician, and selecting my eye wear was a positive experience


StarStarStarStarStar Pat Bolka —    (Patient since 2015)

Everyone was very pleasant and knowledgeable, my appointment was at 1130 arrived at 11 and I was taken right away!


StarStarStarStarStar Customer service to get no glasses was almost non-existent —    (Patient since 2015)

Customer service to get no glasses was almost non-existent. Waited a half hour to get help and left because I ran out of time.


StarStarStarStarStar How can you get above a 10? —    (Patient since 2009)

How can you get above a 10?


StarStarStarStarStar still waiting for my glasses? —    (Patient since 2013)

I ordered some safety glasses, but have not received them yet. the overall check up was great.


StarStarStarStarStar everything and everyone was great —    (Patient since 2012)

everything and everyone was great


StarStarStarStarStar We have told some of our friends about our positive experience. —    (Patient since 2007)

We have told some of our friends about our positive experience.


StarStarStarStarStar  —    (Patient since 2007)

Greatly appreciate the fact that four family members could be seen on the same day! We found eyewear that fits our budget. Thank you very much for taking care of our family.


StarStarStarStarStar I didn't have much of a choice for glasses that fit a 3 year old.. —    (Patient since 2015)

I didn't have much of a choice for glasses that fit a 3 year old...Kaitlyn was only wanting Hello Kitty.


StarStarStarStarStar Purchasing glass/contacts is expensive with Vidion Wellness —    (Patient since 2004)

Purchasing glass/contacts is expensive with Vidion Wellness


StarStarStarStarStar I selected coach frames marked as $208 but after the credit card transaction the sales lady gave... —    (Patient since 2012)

I selected coach frames marked as $208 but after the credit card transaction the sales lady gave me my receipt and charged be $228 without telling me and she refused to credit my card for the difference.


StarStarStarStarNo Star Four star —    (Patient since 2009)

Over all a four star rating, good service from the staff and doctor.


StarStarStarStarStar Appointment —    (Patient since 2013)

At first I was nervous about meeting the new doctor but he put me to ease right away with his wonderful bedside manner and knowledge.


StarStarStarStarStar Great experience. —    (Patient since 2012)

The staff was very friendly and helpful.


StarStarStarNo StarNo Star The service was great, but the price for the exam was too high. —    (Patient since 2015)

The service was great, but the price for the exam was too high.


StarStarStarStarNo Star More selection for children's frames —    (Patient since 2015)

More selection for children's frames


StarStarStarStarNo Star Recent visit —    (Patient since 2012)

My annual visit, Eye Tech friendly, informative, efficient. Doctor always excellent, informative and solution focused. Only reason for four stars, process of ordering new glasses was so-not sure if eye glass tech was new and unfamiliar with software but that took awhile and when checking out, she asked receptionist about a payment from another customer while I was standing there waiting to sign my receipt so that I could leave- this took about 5 extra minutes of us just waiting for this inquiry to end. Recommend tech and receptionist take care of customer you are currently assisting and address any other issues afterwards; neither seemed to realize this was not the appropriate time for the conversation nor that I was standing there waiting. Other than that no other issues.


StarStarStarStarStar I waited 45 minutes to see the doctor. Too long —    (Patient since 2009)

I waited 45 minutes to see the doctor. Too long. Also, don't make 10o'clock appointments if the door is not unlocked 5-10 minutes ahead. You want patients to arrive a few minutes early to check in and fill out paperwork.


StarStarStarStarStar Shorter wait time to see Dr. —    (Patient since 2012)

Shorter wait time to see Dr.


StarStarStarStarStar Keep doing what you're doing. —    (Patient since 2015)

Keep doing what you're doing.


StarStarStarStarStar Dr Lee is great —    (Patient since 2012)

Office staff is very courteous and helpful. Dr. Lee is super nice and made my experience with contact lense more smooth. It's my first time using them


StarStarNo StarNo StarNo Star The wait time is horrible.  —    (Patient since 2015)

Not spend 45-60 minute waiting every time I'm there to have a 15 minute visit for contacts. Every time I have to order contacts they say 5 business days. I call 2 weeks later and they never ordered them so it will be another 3-5 business days or they have them and never called me. Then tell me I can schedule a appointment with the DR in a week to get them fitted, and it only takes 5 minutes to do this.


StarStarStarStarStar Satisfied customer —    (Patient since 2014)

Friendly and efficient staff with state of the art technology. I will definitely recommend my family and friends.


StarStarStarStarStar 5 star —    (Patient since 2012)

very please with service feel Dr Lee does a complete exam and keeps me updated with my eye conditions. Jessica is a great employee to work with also. Always very pleasant..


StarStarStarStarNo Star The only problem I see with recommending Vision Wellness is the distance from Buckeye —    (Patient since 2006)

The only problem I see with recommending Vision Wellness is the distance from Buckeye. We go there because we started with Dr. Vogl out here and just followed her before she retired.


StarStarStarStarStar 10 stars! —    (Patient since 2015)

Staff was amazing!! I seen 3 people over my entire visit and each of them were able to answer all my questions and were very helpful. I will be back for future needs and i have already reccomended this location to a few friends and co workers.


StarStarStarStarStar Thank You, Thank You, Thank You —    (Patient since 2014)

I had been experiencing a red, watering and light sensitive eye for several days. My family physician had prescribed allergy eye drops after looking at my eye. After 2 days of treatment with no improvement, I contacted Vision Wellness for help. Even though I called for an appointment at the end of the day, I was quickly scheduled for the following day. Upon arrival I was immediately greeted and within minutes I was in the exam room. After some preliminary testing Dr Lee examined my eye and found a small piece of plastic which had not been seen by my family physician. Dr Lee gently dislodged and removed the plastic. Immediately my eye felt great and I was able to see perfectly. I highly recommend Vision Wellness.


StarStarStarStarStar My appointment was at 9:40 —    (Patient since 2007)

My appointment was at 9:40. I got in exam room fairly quickly, but had to wait another 35 minutes after the assistant was done to see the doctor.


StarStarStarStarStar Nothing. Great office staff and great doctor! —    (Patient since 2014)

Nothing. Great office staff and great doctor!


StarStarStarStarStar Nothing really.. —    (Patient since 2013)

Nothing really...I realize that a 12:40 appointment doesn't always start on time as I appreciate the fact that the Dr. can spend a little more time with each patient depending on the questions each patient has.


StarStarStarStarStar I would and have recommended Dr. Lee  —    (Patient since 2010)

Thank you for all you guys do at Vision Wellness!


StarStarStarNo StarNo Star Granted that I had my daughter with me, but a staff should have told me that they were short on... —    (Patient since 2015)

Granted that I had my daughter with me, but a staff should have told me that they were short on staff. My visit took way too long. This was my first and hoping to be the last time that I have you wait so long to be seen by the optometrist.


StarStarStarNo StarNo Star Shorter wait time and nicer receptionist. —    (Patient since 2015)

Shorter wait time and nicer receptionist.


StarStarStarStarStar Timeliness on the Dr.'s part. EVERYONES time is precious —    (Patient since 2013)

Timeliness on the Dr.'s part. EVERYONES time is precious


StarStarStarStarNo Star It was my first appointment so I need more time to get to know you're service. —    (Patient since 2015)

It was my first appointment so I need more time to get to know you're service.


StarStarStarStarStar Always awesome service  —    (Patient since 2011)

Everyone is always friendly. They are very thorough with the exams.


StarStarStarStarStar Wider selection in glasses —    (Patient since 2014)

Wider selection in glasses


StarStarStarStarStar it is —    (Patient since 2011)

Staff was excellent. Dr.Lee is very professional and explained all I needed to know. not sure what direction I am going with eyeglass selection. I was O.K. with my choices, but not real happy. That could be me. I am particular about some things.


StarStarStarStarNo Star How did we do. —    (Patient since 2015)

My visit was very good everyone was professional.


StarStarNo StarNo StarNo Star Timeliness of appointmentsCustomer service —    (Patient since 2015)

Timeliness of appointments Customer service


StarStarStarStarStar Be more timely. I was the first appointment of the day, but still had to wait 10 minutes —    (Patient since 2008)

Be more timely. I was the first appointment of the day, but still had to wait 10 minutes. The technician should be ready. She was very friendly and efficient once we started.


StarStarStarStarStar It is a 10! —    (Patient since 2015)

I waited about 30 minutes for my eye exam, but I felt well taken care of, the doctors were efficient and polite, and the optician introduced me to a great selection of eyewear. Very pleased with this business.


StarStarStarStarStar great team work!  —    (Patient since 2011)

The office staff is great. I even got complemented on my shoes. Haha


StarStarStarStarStar excellent. —    (Patient since 2008)

I've been going to vision Wellness since I was little. I used to see Dr. Vogle, but she had retired. I saw Dr. Lee for the first time last week, and he was excellent. Very kind, informative, and very knowledgable. I definitely reccomend.


StarStarStarStarStar New patient —    (Patient since 2015)

It was my first visit to the office and it was of an "emergency" nature due to injury to my eye. They fit me in the same day I called and will be using this office as my annual exam office in the future. My wife had recently become a new patient and based on her experience, I was planning to be one as well. This injury just sped up the process and confirmed her thoughts.


StarStarStarStarStar This guy was really great everything was really comfortable. —    (Patient since 2008)

This guy was really great everything was really comfortable.


StarStarStarStarStar Less wait time waited over an hour —    (Patient since 2014)

Less wait time waited over an hour


StarNo StarNo StarNo StarNo Star ann l —    (Patient since 2015)

very knowledgeable and helpful staff..


StarStarStarStarStar Great —    (Patient since 2015)

Brought my son Jaxon in for an eye exam and everyone was so helpful and nice! Would highly recommend


StarStarStarStarStar Friendly staff. —    (Patient since 2015)

Friendly staff. Doctor Lee was very nice and took time to explain my concerns; they also find me same day appointment. Thanks.


StarStarStarStarStar Would Definitely Recommend  —    (Patient since 2015)

Very friendly staff. They know their stuff. Explained things I'd not gotten answers for from other eye care doctors.


StarStarStarStarStar I have been Happy with Vision Wellness —    (Patient since 2008)

I have and will continue to recommend Vision Wellness


StarStarStarStarStar Wait time's seem a little long. Between the time's Doctor came back in. —    (Patient since 2012)

Wait time's seem a little long. Between the time's Doctor came back in.


StarStarStarStarNo Star The cost of glasses is very prohibitive for most people.  —    (Patient since 2007)

The cost of glasses is very prohibitive for most people. The staff is great!


StarStarStarStarStar 5 star Service —    (Patient since 2010)

Friendly, Helpful, Great Service


StarStarStarStarStar Even though I am very satisfied, I would like a better selection of mid-priced frames. —    (Patient since 2005)

Even though I am very satisfied, I would like a better selection of mid-priced frames.


StarStarStarStarStar Outstanding!! The staff is friendly, competent and professiona.l —    (Patient since 2008)

A perfect visit as usual. No complaints. Decorations out front are great.


StarStarStarStarStar Dr. Lee —    (Patient since 2013)

Dr Lee and the team, never gave up until a solution was found.


StarStarStarStarNo Star Great, but expect a wait —    (Patient since 2012)

I really like the doctors at Vision Wellness. They do a great job. The only issue I've ever had is with how busy they are. Their appointments are usually a month away. Once you show up for your appointment, there maybe a wait to be seen. The doctors are worth the wait, but it can be frustrating.


StarStarStarStarStar Delivery of glasses within 48hrs, an express service. —    (Patient since 2010)

Delivery of glasses within 48hrs, an express service.


StarStarStarStarStar it's always great when i come to Vision Wellness —    (Patient since 2012)

it's always great when i come to Vision Wellness


StarStarStarStarStar Be more careful with the thing that shoots air in your eye —    (Patient since 2009)

Be more careful with the thing that shoots air in your eye. I had to hold it because it kept hurting me.


StarStarStarStarStar review —    (Patient since 2009)

It was a busy am. The girl starting the testing tried her best but it seemed to be the first time to do the testing. It was difficult for her but kept going. She was in a difficult situation but kept her composure.


StarStarStarStarStar Shorten length of time spent in office —    (Patient since 2010)

Shorten length of time spent in office. Appointment scheduled for 7:00am, but didn't leave office until 8:45am


StarStarStarNo StarNo Star Not have a customer have a 3:pm appointment and have them wating a round for an hour and half... —    (Patient since 2015)

Not have a customer have a 3:pm appointment and have them wating a round for an hour and half before all is done eye exam and picking glasses.


StarStarStarStarStar Five Stars! —    (Patient since 2011)

DR. Adam Lee was more than happy to compensate me for waiting so long and having to reschedule. So it was worth the wait and I was given excellent service with him & his whole staff.


StarStarNo StarNo StarNo Star I wish the doctor was not on such a rush when he was seeing me —    (Patient since 2015)

I wish the doctor was not on such a rush when he was seeing me. He looked very busy and very overwhelmed and running all over the place(literally). He didn't ask me if I wanted to stay with the same contacts or chane them, he just assumed so I had to tell him. I don't deel confident with the prescription numbers he gave me and I feel my vision dropped more then what he told me. After paying the full price of my visit I would think the quality of the doctors job would be better, but I guess not.


StarStarStarStarStar I would like to see more of a varietey of frames —    (Patient since 2012)

I would like to see more of a varietey of frames


StarStarStarStarStar The wait time to see the eye doctor was extremely long, almost 1 hour —    (Patient since 2012)

The wait time to see the eye doctor was extremely long, almost 1 hour.I was seen initially by a technician, was taken into the room to wait for the eye doctor and it was an excruciatingly long wait.


StarStarStarStarStar Karl Nelson —    (Patient since 2013)

Knowledge, professionalism and options wereex Knowledge,professionalism and options presented were excellent.


StarStarStarNo StarNo Star Appointment time was 12:20, we were not even in a room until an hour later. —    (Patient since 2011)

Appointment time was 12:20, we were not even in a room until an hour later.


StarStarStarStarStar Not a thing. Everyone was courteous and friendly during my visit. —    (Patient since 2015)

Not a thing. Everyone was courteous and friendly during my visit.


StarStarStarStarStar Excellent service - friendly people —    (Patient since 2015)

I arrived 40 minutes early for my appointment (my error). I was told that they would do their best to get me in as soon as possible and they certainly did! I was actually done with my appointment (including eye dilation) and on my way home in less than 50 mins.


StarStarStarStarStar Impressed with Dr. Lee's knowledge and his taking the time to explain my eye care. —    (Patient since 2014)

Impressed with Dr. Lee's knowledge and his taking the time to explain my eye care.


StarStarStarStarStar less wait time in doc office would be great —    (Patient since 2013)

less wait time in doc office would be great


StarStarStarStarStar Dr. Lee —    (Patient since 2013)

Dr. Lee quickly established rapport, actively listened, asked questions to gain understanding, and provided clear, understandable answers. Very refreshing!!!


StarStarStarStarNo Star I think prices for glasses options are high —    (Patient since 2015)

I think prices for glasses options are high. I had no problem with how I was treated during the process. That would be 10.


StarStarNo StarNo StarNo Star I had an appointment at 9:00 am with Dr. Lee on Tueesday, February 17 —    (Patient since 2008)

I had an appointment at 9:00 am with Dr. Lee on Tueesday, February 17. I arrived at 8:45 am to find the doors locked. I tried again at 8:55 am (receptionist was there with lights on and definitely knew I was trying to enter). Nope, she waited until exactly 9:00 am to open the doors. Really? Who runs a business like this? Most people do arrive early for their appointments to show courtesy to the doctor. However, it must mean that when your hours say that you open at 9:00 am, you certainly are NOT going to open the doors before. In addition, after the gal did all the prelim work before the doctor was to come in, I had to sit in the room for over 15 min. I finally had to open the door and ask if I was going to be helped shortly.


StarNo StarNo StarNo StarNo Star have thinner lenses. Glasses are way too thick —    (Patient since 2005)

have thinner lenses. Glasses are way too thick and tooooo heavy. I have gone back to using my older glasses to prevent a sore on my node from the new ones. The lens is way to thick


StarStarStarStarStar Great vision specialists —    (Patient since 2015)

Really enjoyed the staff and the doctor. My checkup was professional and efficient. I would recommend this eye care place to anyone.


StarStarStarStarStar Always great —    (Patient since 2012)

Dr. Lee is always great and pleasant. He is knowledgable and thorough.


StarStarStarStarStar Great people & service  —    (Patient since 2015)

Great customer service. Very thorough & helpful.


StarStarStarStarStar Wonderful care —    (Patient since 2004)

Everyone is very friendly and efficient. I appreciate the time Dr. Lee took to answer all of my questions and explain the digital pictures of my eye. This was very reassuring in view of my medical history and vision issues.


StarStarStarStarStar The score is already at 10 —    (Patient since 2012)

The score is already at 10. From beginning to end my appointment was amazing.


StarStarStarStarStar 5 stars —    (Patient since 2014)

Dr Lee was very professional and answered all questions. Especially about waiting to fill script as there maybe a change in medications that could affect the eyes


StarStarStarStarStar Hook me up with some prescribed Oakley ;) —    (Patient since 2012)

Hook me up with some prescribed Oakley ;)


StarStarStarStarStar Best eye dr I've seen —    (Patient since 2009)

As long as I live in AZ I will drive to see Dr Lee! The only eye dr to ever listen to me and actually help me.


StarStarStarStarNo Star A 7:20 am appointment should not be 30 minutes late to start. —    (Patient since 2008)

A 7:20 am appointment should not be 30 minutes late to start.


StarStarStarStarStar Excellent —    (Patient since 2011)

This has always been one doctor that is very quick and efficient!


StarNo StarNo StarNo StarNo Star I should have been told about copay upfront, before visit as I have never been charged one before... —    (Patient since 2013)

I should have been told about copay upfront, before visit as I have never been charged one before nor have I been billed for one before. I expressed my opinion about not paying anything up front and yet I was charged for a machine fee that was not necessary. Upon leaving having to pay $75 immediately was a huge blow to my account and stressed me out. It was uncalled for and preventable. And no one offered to have me make payments or be billed. No empathy at all. It wasn't enough to bill my insurance for three exams (my two daughters and me on the same visit)??


StarStarStarStarStar The Best! —    (Patient since 2013)

Vision Wellness has a great selection of eye wear an amazing Dr and great staff. Recently, I had an appointment that had to be rescheduled and Jessica was truly understanding and accommodating. The doctor was professional and genuine and it was evident that he took pride in his practice. I felt very well taken care of and well informed on the health of my eyes. The staff provided outstanding service and were extremely knowledgeable about the products and understood my needs. I am a customer for life and i've been telling everyone to visit Vision Wellness.


StarStarStarStarStar It was over an hour before I was seen —    (Patient since 2014)

It was over an hour before I was seen


StarStarStarStarStar Solid Service but can fine tune some —    (Patient since 2012)

The staff was very friendly and the selection of glasses was fine. Couple minor issues like asking my contacts to be mailed to me and then finding out they weren't and I had to pick them up. It was nice they labeled the contacts but they labeled them incorrectly. Obviously these are minor so I'm not terribly upset but that 9/10 could've been a 10 with a couple tweaks.


StarStarStarStarStar Vision Wellness Avondale Visit —    (Patient since 2012)

Very helpfully and friendly staff and Dr. Lee is very thorough and explains every aspect of your eye exam and super friendly. I highly recommend Vision Wellness Avondale for your eye exam and glasses.


StarStarStarNo StarNo Star Review —    (Patient since 2011)

I was greeted promply but then waited in the exam room for over 30 min to see the doctor. When I explained that I needed to leave he was very efficient in speeding things up so I could get home.


StarStarStarStarNo Star Improve wait times —    (Patient since 2007)

Improve wait times. There is never a short wait for an appt in all of the years coming here for myself and my family members. Example: office opens at 7am, my appt is at 7am and yet I sit in a freezing cold room til 7:40am for an appt that took 15 minutes.


StarStarStarStarStar Dec 29 visit —    (Patient since 2013)

OK selection of frames. Long wait for doctor.


StarStarStarStarStar Nothing! I have always had a great experience with your team and feel that you already provide... —    (Patient since 2012)

Nothing! I have always had a great experience with your team and feel that you already provide excellent service.


StarStarStarStarNo Star Great service  —    (Patient since 2011)

I love Dr Lee and his professionalism.


StarStarStarStarStar I found the customer service excellent, the only problem is the products are really expensive.  —    (Patient since 2012)

I found the customer service excellent, the only problem is the products are really expensive.


StarStarStarStarStar Not make me wait an hour...I.e start the appt on time. —    (Patient since 2010)

Not make me wait an hour...I.e start the appt on time.


StarStarStarStarStar Shorten the wait to see the doctor. —    (Patient since 2013)

Shorten the wait to see the doctor.


StarStarStarStarStar  —    (Patient since 2011)

I've enjoyed vision wellness and feel like my needs are taken care of when I'm here. Thank u all!


StarStarStarStarStar awesome —    (Patient since 2013)

Front counter folks showed urgency in my situation. An attempt was performed to get me in without an appointment. In addition an effort was put forward to find info in using my Banner Insurance. Thank you all.


StarStarStarStarStar try to be on time for patients —    (Patient since 2004)

try to be on time for patients


StarStarStarStarStar Vision wellness is awesome :) —    (Patient since 2011)

Great office with friendly staff & knowledgeable doctors :)


StarStarStarStarNo Star revist —    (Patient since 2013)

Impressed to get in for an appt when I wanted. Treated me very well and professional. Service was great. If I wanted to change anything it would be to have a larger selection of eye wear.


StarStarStarStarNo Star Maybe a few more smiles in the office from the staff —    (Patient since 2009)

Maybe a few more smiles in the office from the staff. They all seemed really busy, and rather un happy. No on was mean, but I sure felt like I was more of a problem than a client.


StarStarStarStarStar Vision Wellness visit —    (Patient since 2004)

I was one of the previous owners first patients and glad to learn Dr. Lee practices the same dedicated and caring qualities S Dr. Vogel.


StarStarStarStarStar Glass wear. —    (Patient since 2011)

The people made me feel very special.


StarStarStarStarStar Be more respectful of my time —    (Patient since 2003)

Be more respectful of my time.My appointment was at 2:15, I checked in at at 2:06 but was not seen until 2:50. If I had shown up 35 minutes late you would have made me reschedule. Due to the lateness I was unable to get my eyes dilated because I had to leave


StarStarStarStarStar survey —    (Patient since 2009)

I am more than happy with vision awareness and the sevices provided


StarStarStarStarStar survey —    (Patient since 2009)

have confidence that Dr. Lee takes very good care of his patients.


StarStarStarStarStar pricing —    (Patient since 2013)

the frames were way over what my insurance covered. nice frames but not budget friendly


StarStarStarNo StarNo Star T —    (Patient since 2007)

Service was great. Frame selection was very limited and too expensive


StarStarStarStarStar Great customer service —    (Patient since 2013)

This is the second time that we made an appointment and both times we have great customer service. everyone was very helpful and knowledgeable and helping us pick our glasses and frames.


StarStarStarStarStar Review —    (Patient since 2009)

There was a few people waiting and there was a problem with one of the machines, but everyone was nice and professional. Thank you!


StarStarStarStarStar I was not seen for over an hour past my appt time. —    (Patient since 2014)

I was not seen for over an hour past my appt time.


StarStarStarNo StarNo Star unhappy !!! —    (Patient since 2014)

Nice place, great equipment, but the people works there's, there not too friendly, and when we're checking out the glasses they make us feel to rush to make our decision.I'm not coming back to this place anymore


StarStarStarStarStar IMRPOVEMENTS NEEDED!!! —    (Patient since 2011)

IMPROVE YOUR PHONE & FRONT DESK CUSTOMER SERVICE!! I ALSO ASKED TO HAVE MY SUNGLASSES ADJUSTED AND THE WOMAN JUST REPLACED THE NOSE PADS AND ADDED THAT I COULD ADJUST THE REST MYSELF. USELESS PLACE!!!


StarStarStarStarStar IMPROVE YOUR PHONE & FRONT DESK CUSTOMER SERVICE!! —    (Patient since 2011)

IMPROVE YOUR PHONE & FRONT DESK CUSTOMER SERVICE!!


StarStarStarStarStar great experience —    (Patient since 2014)

It was my first eye exam in 10 years. I wasn't quite sue what to expect. But it was very comfortable and I'm glad I chose this vision place.


StarStarStarStarStar Thank you for the good appointment. —    (Patient since 2013)

The receptionists and technician were courteous and easy to work with and talk to. The doctor was thorough and explained everything I needed to know during my visit. I would recommend this office to anyone needing eyecare.


StarStarStarStarStar get my glasses back on time —    (Patient since 2014)

get my glasses back on time


StarStarStarStarStar N/A...you all are awesome! Great service everytime and a wonderful selection of eyewear.. —    (Patient since 2012)

N/A...you all are awesome! Great service everytime and a wonderful selection of eyewear...I still get compliments on my pair of glasses from last year!


StarStarStarStarNo Star I never give anyone a 10. Lose the fake happy tall blonde eyewear sales lady —    (Patient since 2014)

I never give anyone a 10. Lose the fake happy tall blonde eyewear sales lady. All that fakeness is way to much to hear first thing in the morning.


StarStarNo StarNo StarNo Star don't tell me you don't have time to do something.. —    (Patient since 2009)

don't tell me you don't have time to do something...I had to come back again and get my contacts buffed.


StarStarStarStarStar I feel your pricies are very high —    (Patient since 2014)

I feel your pricies are very high. I have VSP insurance and I feel I was not going to really save anything at all. I have gone to two other places to get my glasses and they have name brands same as you and they used my insurance and it is about 100 dollars less. I still have not decided where to purchase them. I love the frames there just not the prices.


StarStarStarStarStar More variety of glasses ( style, brand, etc) —    (Patient since 2014)

More variety of glasses ( style, brand, etc)


StarStarStarStarStar Have already recommended a family member. Great service. —    (Patient since 2010)

Have already recommended a family member. Great service.


StarStarStarStarStar Happy with the service! —    (Patient since 2014)

I tried the big box glasses store last time I got a pair of glasses, and didn't like the overall feel of the experience. Here at Vision Wellness I felt the service was more of a one-on-one. I would definitely recommend this place to family and friends, and plan to return back when I need another exam!


StarStarStarStarStar Explain your billing properly. —    (Patient since 2009)

Explain your billing properly.


StarStarStarStarStar Everything went better than expectant from the workers and greeter —    (Patient since 2014)

Everything went better than expectant from the workers and greeter


StarStarStarStarStar Excellent —    (Patient since 2009)

Good, quick, pleasant and professional!


StarStarStarStarStar Too long waiting for a person who could order glasses —    (Patient since 2011)

Too long waiting for a person who could order glasses. Have more than one person working that can do that at a time. Appt time 1020 a.m. And finally finished 1245.


StarStarStarStarNo Star 4 Stars —    (Patient since 2014)

The only reason I didn't give a 5 star rating is they were quite busy and I had a long wait getting frames selected. Friendly staff and Dr. Lee was great!


StarStarStarStarNo Star Been working to make it right —    (Patient since 2010)

I have been impressed with the effort made by this office to get my glasses right. I purchased a pair of glasses that I couldn't adjust to the prescription, but they have been bending over backwards to make sure that it is perfect for me.


StarStarStarStarStar Great Experience —    (Patient since 2014)

Great staff, even though it was busy I didn't feel the quality of the eye exam or the service suffered because of it.


StarStarStarStarStar Recent Eye Appointment —    (Patient since 2012)

Dr. Wong and the rest of the staff were helpful, professional did a great job.


StarStarStarStarStar Awesome service —    (Patient since 2014)

Everything was great except guy helping with glasses needs better people skills. Acted upset that I did not get glasses at your office. I get them for free at work so why would I pay for them? Husband'a sunglasses were not what he wanted. Asked for the green tint and wanted them be dark. They were neither. Will be taking back.


StarStarStarStarStar just have some beer for us chickens. You girls n guys do a good job. —    (Patient since 2005)

just have some beer for us chickens. You girls n guys do a good job.


StarStarStarStarNo Star My visit —    (Patient since 2013)

I had a long wait before I saw Dr Lee but I am always more than satisfied after seeing him. He is the best eye doctor I have ever had.


StarStarStarStarStar Service —    (Patient since 2014)

Good service and knowledge


StarStarStarStarStar It already is a 10. Dont think it would get higher than that. —    (Patient since 2014)

It already is a 10. Dont think it would get higher than that.


StarStarStarStarStar Off hand don't know anyone that needs your services, since our son referred us to you (L —    (Patient since 2014)

Off hand don't know anyone that needs your services, since our son referred us to you (L.Daine Melton).


StarStarStarStarStar Highly Recommend —    (Patient since 2014)

Was very pleased with the service I received at Vision Wellness, Avondale, AZ. I would highly recommend their office.


StarStarStarStarNo Star Customer service —    (Patient since 2013)

Very professional and easy to communicate with.


StarStarStarStarStar Keep up the good work. I felt very welcomed as a new client —    (Patient since 2014)

Keep up the good work. I felt very welcomed as a new client. The staff was very friendly and made me feel comfortable. I had fun choosing frames as well.


StarStarStarNo StarNo Star If the ladies showcasing the glasses to select from were more enthusiastic and friendly —    (Patient since 2014)

I wish the ladies showcasing the glasses to select from were more enthusiastic and friendly. Also a bigger selection for glasses would be better


StarStarStarStarStar Awesome Vision Center —    (Patient since 2014)

Loved the look inside, greeted quickly, did not wait long after check in. Awesome doctors and staff.


StarStarStarStarStar Best Vision Place —    (Patient since 2012)

Nothing, I think this is one of the best places when it comes to my vision.


StarStarStarStarNo Star Excellent customer service —    (Patient since 2012)

My appointment went smoothly. All my questions were answered and I was checked out quickly


StarStarStarStarStar Excellent Customer Service —    (Patient since 2013)

Although the styles of glasses was limited - the customer service was top notch.


StarStarStarStarStar Survery —    (Patient since 2014)

Thank you for the professional service. Very Nice people and it was a pleasure.


StarStarStarNo StarNo Star Indifferent customer service and long wait  —    (Patient since 2007)

Need friendlier front desk service. Make eye contact. Smile. Don't make it seem like I am an inconvenience in your busy schedule even if I ask questions to get clarity. Also, a shorter wait time for the doctor is important. I waited 30 minutes this last time. I don't mind waiting but 30 minutes is quite long.


StarStarStarStarStar Always Perfect —    (Patient since 2013)

Vision Wellness had always been great and they seem to be getting better all the time.


StarStarStarStarStar even with the ac not working everyone was awesome.  —    (Patient since 2014)

even with the ac not working everyone was awesome.


StarStarStarStarNo Star No more friends or colleagues in area! —    (Patient since 2011)

No more friends or colleagues in area!


StarNo StarNo StarNo StarNo Star Not sure, just haven't had pleasant experiences there. Especially last time —    (Patient since 2013)

Not sure, just haven't had pleasant experiences there. Especially last time. Definitely will look into a different doctor next year.


StarStarStarStarStar Great Service —    (Patient since 2010)

Very nice office staff. Dr. Lee is excellent.


StarStarStarStarStar 5 not because of Drs. But you have to go elsewhere to get any decent choice of glasses —    (Patient since 2008)

5 not because of Drs. But you have to go elsewhere to get any decent choice of glasses. And that was a big waste of my time.


StarStarStarStarStar Best office! —    (Patient since 2014)

I absolutely loved my first visit. Dr. Wong was so attentive and very informative. Jessica really helped me pick out some cute glasses and was very sincere on what looked good and what didn't. She as well worked with my budget which I appricate so much. I am so happy to be a patient here and look forward to many more years!


StarStarStarStarStar KUDOS —    (Patient since 2012)

I like coming to this Optometry Office, everyone is very personable. I was itching to rearrange the chairs so the colours coordinated more, but ... :) The remodeling was not an inconvenience to me, but thank you for the signage all over the clinic. I would recommend your office to anyone needing an Optometrist.


StarStarStarStarStar Friendly and helpful —    (Patient since 2012)

I did not fell pressured to purchase before ready


StarStarStarStarStar 5 stars —    (Patient since 2014)

Your eye doctor made our visit pleasant and I believe she gave us a thorough assessment. This was my first visit, and I believe I will be a returning patient.


StarStarStarStarStar exam visit —    (Patient since 2006)

excellent service and great atmosphere.


StarStarStarStarStar What does this mean? —    (Patient since 2012)

Dr. Lee is outstanding, with much patience, as well as explaining everything so I could understand.


StarStarStarStarNo Star Great Service —    (Patient since 2014)

I liked the fact that Dr Lee took the time to explain everything that he was doing and welcomed my questions about different aspects of vision care. I also appreciate the fact that this office is ahead of the game regarding technology as they have equipment that makes having to get the eyes dilated (always an unpleasant experience) a thing of the past. This technology comes at a price however and since my entire family of 5 went in for checkups the fee for this new technology became significant. But overall I would say I received efficient professional service service and all my questions were answered. The only thing preventing me giving a 5 star rating was the added expense (which is optional, the old fashioned dilation of the eyes is still covered under my insurance) of the new technology.


StarStarStarStarStar The doctor's appointment was a "10" —    (Patient since 2014)

The doctor's appointment was a "10". I had concerns the way the office staff explained billing for the appointment and when purchasing eyeglasses. This reduced the overall score to "7"...Specifically, $200 if billed to insurance or $75 out of pocket. Additionally, the appointment was scheduled online. My 1:20pm confirmation email surprised the office staff. They had me at 1:45pm; this was a problem because I scheduled the appt. over my lunch hour.


StarStarStarStarStar Great —    (Patient since 2014)

Overall a great experience


StarStarStarStarStar High tech equipment - smiling faces —    (Patient since 2009)

Pleasant experience. My questions were answered and received care I was anticipating.


StarStarStarStarStar Outstanding care at Vision Wellness —    (Patient since 2013)

Dr. Wong is a very thorough, informative Optometrist. She also has a lovely, caring personality. Great Staff.


StarStarStarStarStar Miles —    (Patient since 2014)

Miles is AWESOME! He's very patient and helpful. Thank you.


StarStarStarStarStar Cost of lenses and extras were a little more than what I was used to paying. —    (Patient since 2014)

Cost of lenses and extras were a little more than what I was used to paying.


StarStarStarStarStar I answered as a 9, but there was confusion when we checked in —    (Patient since 2014)

I answered as a 9, but there was confusion when we checked in. There was no record of our appointments (for my wife and me both). Fortunately, they were able to accommodate us, but it was rather disconcerting that there was no record of the appointments, which were made 7 days in advance. Jessica took our appointment (not to be confused with the optician Jessica - it wasn't she.) It all turned out fine. The optometrist was great!


StarStarStarStarNo Star Verify insurance coverage BEFORE seeing the patient to make sure you will accept their insurance.  —    (Patient since 2014)

Verify insurance coverage BEFORE seeing the patient to make sure you will accept their insurance.


StarStarStarStarStar  —    (Patient since 2012)

Four stars just because they took forever to attend us. My son had a 9:00 a.m. Appointment. We were the first ones there and the lady called another woman in front of us even though we were there first. Optometrist didn't see us until 10:00 a.m.


StarStarStarStarStar Nothing - you are at a 10 in my rating. You are doing great! Thank you.  —    (Patient since 2009)

Nothing - you are at a 10 in my rating. You are doing great! Thank you.


StarStarStarStarStar Great Dr. —    (Patient since 2007)

Dr. Lee is great in his thoroughness and has superior explanatory abilities.


StarStarStarStarNo Star Great place, will recommend.  —    (Patient since 2014)

Great vision center, selection was great and prices were reasonable. Wait time was a little high, 30 mins past my appointment.


StarStarStarNo StarNo Star Offer quality frames with an affordable range of price options.  —    (Patient since 2011)

Offer quality frames with an affordable range of price options.


StarStarStarStarNo Star Very nice to work with —    (Patient since 2009)

The staff and Dr. I were very efficient to thourough. I had to wait longer than I expected to see the Dr. but overall great service.


StarStarStarStarStar five star service —    (Patient since 2014)

The staff is professional,explained every procedure. They appear to have high tech equipment as well. I'll be back. thank you


StarStarStarStarStar Make sure you see people at the time of there appt. I had to wait an hour... —    (Patient since 2014)

Make sure you see people at the time of there appt. I had to wait an hour...


StarStarStarStarStar 5 —    (Patient since 2012)

Everyone is always nice and seem to care about their patients needs.


StarStarStarStarStar vision review —    (Patient since 2013)

I would use this office again.


StarStarStarStarStar great visit —    (Patient since 2014)

Dr. Wong was ver nice. She was very thorough and informative!!!


StarStarStarStarStar Shorten wait times. —    (Patient since 2013)

Shorten wait times. Once I was seated in the exam room, it was quite a long wait before the Dr came in.


StarStarStarNo StarNo Star Have enough staff present to help patients in a timely manner —    (Patient since 2014)

Have enough staff present to help patients in a timely manner. The eye doctor's appt went well but when it was time to look at glasses and pick out a style, I sat for quite a while waiting for assistance without any acknowledgment from staff until I asked. I chose to leave and get my glasses elsewhere. The we doctor was great though!


StarStarStarStarStar nothing. everything was awesome —    (Patient since 2014)

nothing. everything was awesome


StarStarStarStarStar Thorough exam —    (Patient since 2010)

I felt I was given a thorough eye exam and that Dr. Lee spent an appropriate amount of time explaining what he found pertaining to my eye health and prescription. Thank you.


StarStarStarStarStar Not sure - perhaps more choices on the paper work listing vision problems. —    (Patient since 2008)

Not sure - perhaps more choices on the paper work listing vision problems.


StarStarStarStarNo Star give better discounts to insurance members —    (Patient since 2004)

give better discounts to insurance members


StarStarStarStarStar excellent —    (Patient since 2011)

Over all experience was great


StarStarStarStarStar Nice place —    (Patient since 2014)

I was impressed with the number of new technology devices you used. Dr Lee and Albert were very patient with me, thank you. Your staff were all knowledgeable and friendly.


StarStarStarStarStar Review —    (Patient since 2010)

Did a fine job. Courteous, punctual, friendly, thorough


StarStarStarStarNo Star Great Tech —    (Patient since 2013)

Enjoyed working with doctor and tech


StarStarStarStarStar Excellent service and organization —    (Patient since 2014)

I love visiting a Doctor's office and receiving service in the manner I provide. You were timely and effective. Thank you.


StarStarStarStarStar Nothing think you guy s were wonderful. —    (Patient since 2014)

Nothing think you guy s were wonderful.


StarStarStarStarStar Carmen R. Washington —    (Patient since 2004)

They provided awesome customer service, beginning from the front desk to the Optometrist.


StarStarStarStarStar Dr. Lee is a wonderful Dr. I have received outstanding care from him. —    (Patient since 2010)

Dr. Lee is a wonderful Dr. I have received outstanding care from him.


StarStarStarStarNo Star We were asked to come in 30 to 40 minutes before our scheduled appointment, which we did —    (Patient since 2013)

We were asked to come in 30 to 40 minutes before our scheduled appointment, which we did. We were not seen until 30 minutes after the original time. 8 other words, we came in early at your request and still took an hour to be seen.


StarStarStarStarStar you already did. Liked the staff and Dr. Lee very much. Already gave your name to a co-worker. —    (Patient since 2014)

you already did. Liked the staff and Dr. Lee very much. Already gave your name to a co-worker.


StarStarStarStarNo Star Help customers decide between glasses if they are having trouble choosing a pair that suits them... —    (Patient since 2012)

Help customers decide between glasses if they are having trouble choosing a pair that suits them and also it was a solid hour before I was seen by the doctor


StarStarStarStarStar Great Service —    (Patient since 2013)

Really like the doctor. She took time to review my exam and possible future issues with my eyes,


StarStarStarStarStar xxxxx —    (Patient since 2010)

I waited some time but no more than 15 min.


StarStarStarStarStar best eye care!! —    (Patient since 2013)

I called the office because i had severe eye pain. i was told to come within 30 minutes, and i did... I was seen without an appointment, and i was given wonderful service and care.


StarStarStarStarStar eye appointment —    (Patient since 2010)

the dr. and staff are great they should all get a 10


StarStarStarStarStar my visit —    (Patient since 2010)

the staff and dr. are great


StarStarStarStarStar Great service —    (Patient since 2011)

I enjoyed my visit and would highly recommend vision wellness to my friends.


StarStarStarStarStar review —    (Patient since 2014)

I was very impressed for both my son and I on our viist. The staff was very courteous and the docs were great. Will def use you guys in the future!


StarStarStarStarStar Review —    (Patient since 2014)

We were very impressed witht the office and staff, would def recommend in the future to friends.


StarStarStarStarStar Your staff does a great job! —    (Patient since 2011)

Your staff does a great job!


StarStarStarStarNo Star New Plan —    (Patient since 2006)

BESD has a new vision insurance plan that will start July 1, 2014. It includes Vision Wellness and I can't wait to be able to afford a really good pair of glasses which I know I can get here at Vision Wellness!!


StarNo StarNo StarNo StarNo Star continue the awesome job that you are doing.the atmosphere is good. dr —    (Patient since 2014)

continue the awesome job that you are doing.the atmosphere is good. dr. Lee is great, he listened, answer questions and honest about what is beneficial for me and my husband re. our eye care and health.


StarStarStarStarStar You have a rating of 10 —    (Patient since 2012)

You have a rating of 10. You went beyond customer service and helped me get my contacts lenses in time for my camping trip!


StarStarStarStarStar Excellent Service and Care —    (Patient since 2011)

I was very pleased with the professionalism of everyone in the office. I like the up-to-date equipment that is used. I feel that it is because of this that an issue was found with one of my eyes and I was referred to a specialist. When I contacted Dr. Lee with some additional questions, he responded to my call very quickly with the information I needed. I would highly recommend this office to anyone.


StarStarStarStarStar Excellent Service —    (Patient since 2012)

I was taken care of on time and was in and out quickly.


StarStarStarStarStar Keep doing what your doing! —    (Patient since 2003)

always enjoy walking in the doors. Staff is friendly, professional and willing to go the extra mile to make my experience the best it can be.


StarStarStarStarStar Better frame selection. Wider price range —    (Patient since 2010)

Better frame selection. Wider price range. You have several high end, but not enough mid price frames.


StarStarStarStarStar Not much. Everyone very helpful —    (Patient since 2014)

Not much. Everyone very helpful. Took the time to answer questions and made sure I understood what was said.


StarStarStarStarStar Annual contact lens exam —    (Patient since 2010)

Service was great. Exam began and ended in a timely manner.


StarStarStarStarStar First Visit Very Impressed! —    (Patient since 2014)

My appointment was at 10:30AM and I was 30 minutes early. I was taken back almost immediately and was out of the office in no time. I like the way this practice does business. Some may see the experience as rushed, but I appreciated the way that business was conducted. Dr. Wong was very nice. The front desk personnel upon leaving were also very kind. I was so impressed that I received a new pair of contact lenses on the same day of my visit and that I'd have my years supply delivered to my home, instead of having to come and pick them up. I will be gladly returning to Vision Wellness every year!


StarStarStarNo StarNo Star The front desk was not friendly. They seem preoccupied. Almost annoyed.  —    (Patient since 2011)

The front desk was not friendly. They seem preoccupied and rushed. Almost annoyed.


StarStarStarStarStar Do not let us wait over 3 hours —    (Patient since 2014)

Do not let us wait over 3 hours, or let me know the wait time so I can reschedule.


StarStarStarStarStar vision wellness —    (Patient since 2014)

I was very pleased with my eye exam and the help I was given in choosing new frames.


StarStarStarStarStar customer feedback —    (Patient since 2004)

I've been going to vision wellness for years and have been well taken care of. Setting your appointment on line is a plus.


StarStarStarStarStar They take the time —    (Patient since 2012)

I really like Dr. Lee. He takes the time to answer questions and make sure you have a good experience.


StarStarStarStarStar Survey —    (Patient since 2014)

Very Very good and would reccommend.


StarStarStarStarStar Your staff is knowledgeable and courteous. —    (Patient since 2009)

Your staff is knowledgeable and courteous.


StarStarStarStarStar Eye Exam —    (Patient since 2011)

I really appreciate everyone being on time so that I did not have to wait. It is a very efficient office.


StarStarStarStarStar Great visit  —    (Patient since 2007)

Dr. Lee and his staff were very professional & answered all my questions to my satisfaction!


StarStarStarStarStar Provide lenses a lil less expensive —    (Patient since 2009)

Provide lenses a lil less expensive


StarStarStarStarStar frames looked outdated would like to see better selection of frames —    (Patient since 2014)

frames looked outdated would like to see better selection of frames


StarStarStarStarStar FRIENDLIER STAFF AND BETTER DOCTORS. DOCTOR WAS NOT INFORMATIVE AT ALL, WAS NOT WARM OR WELCOMING —    (Patient since 2014)

FRIENDLIER STAFF AND BETTER DOCTORS. DOCTOR WAS NOT INFORMATIVE AT ALL, WAS NOT WARM OR WELCOMING. VERY VERY UNSATISFIED WITH THE SERVICE.


StarStarStarStarStar i WOULD HAVE LIKED FOR THE DOCTOR TO HAVE EXPLAINED MY CHILDS VISION ISSUES MORE —    (Patient since 2014)

i WOULD HAVE LIKED FOR THE DOCTOR TO HAVE EXPLAINED MY CHILD'S VISION ISSUES MORE EXTENSIVELY. SHE DID NOT EXPLAIN WHAT THEY HAD OR WHAT THE FUTURE WILL LOOK LIKE IF THEY WEAR NOT WEAR GLASSES. ALL SHE SAID WAS THAT THEIR VISION IS NOT GOOD AND THEY NEED GLASSES. DOCTOR WAS NOT INFORMATIVE AT ALL. I WAS VERY UNHAPPY WITH THE SERVICE.


StarStarStarStarStar greatly satisified customer —    (Patient since 2014)

excellent experience everyone was a 10+


StarStarStarStarStar your service and personnel were excellent —    (Patient since 2014)

your service and personnel were excellent


StarStarStarStarNo Star Victor Mena review  —    (Patient since 2010)

I am always treated great their and I have never had problems. Dr. Lee is definitely what makes that place enjoyable.


StarStarStarStarStar Eye Exam was a 10 but when I got my new glasses they were handed to me without fitting them to my... —    (Patient since 2007)

Eye Exam was a 10 but when I got my new glasses they were handed to me without fitting them to my face or checking to see if they did fit. I had to call to the ladies attention that the frames were crooked. She put them on the glass table top to see which side was out of balance. She then bent the frame so to level the ear pieces. Need more professional approach in fitting customers to glasses, especially when you are spending $500 + for glasses.


StarStarStarStarStar The appointment was made when we were there. —    (Patient since 2013)

The appointment was made when we were there.


StarStarStarStarNo Star my survey —    (Patient since 2011)

I was happy with my experience, however, they did not have a very big selection in mens eyeglasses.


StarStarStarStarStar The new glasses still have not corrected my vision as much as I'd hope —    (Patient since 2012)

The new glasses still have not corrected my vision as much as I'd hope. Highway signs are a little blurry. Prescription falls short of my expectations. I double the lens were ground to my new prescription. At least this time they are tint with the sunlight.


StarStarStarStarStar 8 —    (Patient since 2006)

Adding an additional technician to go over vision plan would help speed up the final appointment. I had to wait quite some time before a technician approached me.


StarStarStarStarStar eye exam —    (Patient since 2014)

great staff - eye exam went well


StarStarStarStarStar Great —    (Patient since 2014)

Eye exam went well with no problems


StarStarStarStarNo Star To get a better score from me —    (Patient since 2008)

Have the people in charge of helping get the actual glasses picked out and ordered acknowledge people as they come over instead of ignoring them.


StarStarStarStarStar Well our appointment on Thursday April 17 for which I took my son out of school for was taken off... —    (Patient since 2011)

Well our appointment on Thursday April 17 for which I took my son out of school for was taken off the schedule and had to be reschedule to the next day


StarStarStarStarStar great  —    (Patient since 2014)

I was very please with my service


StarStarStarStarNo Star returning clients —    (Patient since 2004)

Our whole family uses Vision Wellness for their expertise.