Atlantic Vision Care
Dr. Royland Samms
1451 Reviews
I was extremely pleased with the thorough eye examination that I received. The customer service was delivered in an efficient, professional, and friendly manner. Overall, the visit was definitely a first rate experience
Mar 28, 2024
Care and service in all departments is consistently prompt, professional and friendly. I was especially impressed when I lost my only pair of driving glasses. Justin provided me with a new pair within 35 minutes.
Mar 28, 2024
I have been a client of Atlantic vision Care since 2008.I have found the customer care to be excellent. The staff are always very polite, helpful and informative. Kudos to the doctors and staff for caring for the clients the way they do. May God continue to bless you all.
Mar 28, 2024
Excellent and professional service
Mar 26, 2024
As always service was punctual and efficient. Dr. Patel is amazing
Mar 26, 2024
Excellent service, satisfied with all areas of service. Will recommend Atlantic Vision to friends.
Mar 23, 2024
Had a very good time very informative. , answered all my questions.
Mar 23, 2024
I have been going to Atlantic Vision since it first opened. The service, staff and product quality were great then and still are.
Mar 22, 2024
Friendly smiles when I entered. Prompt attention. Clean establishment. Professional care. Relief
Mar 19, 2024
As expected, the staff are very professional and friendly
Mar 18, 2024
Annual check up was thorough. Also, efficient time management by the service providers. No waiting time.
Mar 12, 2024
Excellent experience, everyone was great and I particularly enjoyed Yvonne Coleโs examination and advice given
Mar 11, 2024
As always, I had a very good visit. Lest the eye drops and machine blowing in my eyes. I also made enquiries into another set of glasses with the style and extras I had previously. Staff was very helpful and look forward to getting them in again. Llewellyn Edwards
Mar 11, 2024
Pleasant Experience that gave me a good overview of the status of my vision and provided me with multiple options for care.
Mar 8, 2024
Great service and very friendly staff. I saw Dr. Patel 18 months ago and was pleased to see that I was given an appointment with her again. The lady I saw afterwards was very helpful and I was pleasantly surprised at the charges, they were very reasonable
Mar 7, 2024
I was greeted with a smile and politeness and all who assisted me where very professional.
Mar 6, 2024
Fast, efficient and friendly.
Mar 6, 2024
Service is punctual, professional and kind.
Mar 6, 2024
Very pleasant experience. Very supportive and friendly.
Mar 6, 2024
The staff are very informative and professional ๐๐ฟ๐๐ฟ
Mar 5, 2024
My appointment was comprehensive and there was no long waiting time once I arrived I was waiting no more than three minutes before I was called in to be prepared for my appointment. Staff are friendly and helpful.
Mar 4, 2024
The entire staff was helpful & knowledgeable.Even the trainee.
Mar 1, 2024
Good day. I was quite pleased with my visit. All workers were cordial, respectful, professional. I would recommend anyone to AVC!
Feb 27, 2024
Good service, on time, with pleasant people.
Feb 22, 2024
very quick, efficient and courteous.
Feb 21, 2024
EXCELLENT SERVICE, FROM EVERYONE
Feb 20, 2024
very efficient check-in process. did not have to wait at all. Loved Dr Littlejohn. Just so efficient and pleasant.
Feb 20, 2024
It was excellent Service I Loved it everyone was so helpful
Feb 19, 2024
Excellent at all points. From the eye exam to the front desk for payment and service
Feb 14, 2024
I had a very productive visit, with new lens for my current frames.
Feb 12, 2024
Excellent service. Felt very comfortable and not rushed. Thank you
Feb 12, 2024
I had a very pleasant experience. From testing to choosing my glasses. I told Theresa what I was looking for and she pulled several for me until I made a decision. Caring attentive staff at Atlantic Vision. Thank you...btw I love my new glasses.
Feb 10, 2024
I was seen to promptly. All members of the team are pleasant to deal with, and very professional.
Feb 9, 2024
The experience was warm, friendly and at the same time professional
Feb 6, 2024
Atlantic Vision Care has the right formula when it comes to customer service. From the time you enter until you depart you are made to feel welcomed and appreciated. Though Mike was not a part of my service team, he has the most welcoming personality anyone can hope for when visiting an establishment. Dr. Littlejohn is also very pleasant and thorough. Good team.
Feb 6, 2024
Prompt service and the staff were very kind and helpful. I'm happy that I chose Atlantic Vision Care.
Feb 2, 2024
I give it 5 stars for the excellent service, they treated me very kindly, I am very pleased, thank you
Jan 31, 2024
All very good and professional
Jan 31, 2024
Very helpful and knowledgeable staff. The doctor was very nice and friendly.
Jan 30, 2024
Terrific group of professional care specialists and highly recommend in terms of eye exam, glass frame selection and overall service. Great team and I was so impressed!
Jan 29, 2024
Seamless service, from ck. In to ck. Out. I especially appreciated The technician who helped me choose glasses. She made it so much Easier by bringing a .selection to me to look at and I was able to choose one from that group. So much easier then wandering the racks! I can say this is the best eye glass center ever!
Jan 25, 2024
Excellent patient care from beginning to end!
Jan 23, 2024
My Ophamologist was Excellent.
Jan 18, 2024
Fast, efficient and compassionate!
Jan 16, 2024
Modern, clean, up to date equipment and facility. Great staff. Excellent service and medical care. Thanks
Jan 11, 2024
Clean environment, friendly staff, informative optometrist, good frame selection.
Jan 10, 2024
I was very happy. Didn't have to wait long. The whole process was so pleasant. No complaints at all.
Jan 5, 2024
Prompt, friendly and professional services is guaranteed in a clean, aesthetically beautiful, state of the art facility.
Jan 5, 2024
Service was very good. Friendly and courteous.
Jan 4, 2024
as always, professional, friendly with amazing customer service/explanations and selections for new glasses
Jan 4, 2024
Service is always punctual and efficient. ?Jamilah was cordial and spoke clearly. Great to see Dr. Littlejohn again. Facilities and equipment are modern.
Jan 3, 2024
My whole experience was great!
Dec 18, 2023
It was a great visit. i was seen promptly and my pre appointment was well explained and the lady was very pleasant and efficient. My appointment with the doctor was as always great. My questions were answered and the examination went smoothly.
Dec 14, 2023
First class service by the friendly staff and visit with Dr. Littlejohn
Dec 13, 2023
Thank you for the good work
Dec 12, 2023
i was not only impressed with the office but the staff and the staff that personally assist me in my consultation . i have to return soon to select my glasses but i was getting dizzy ( as I am a diabetic ) I needed food but I couldn't retuned and Wednesday I had a fall and now I am recuperating so i have to take off a few days than i hope to return next week to finalize . thank you so much Isaura Reis
Dec 8, 2023
Everyone was most professional and a very positive experience. I even got to meet my neighbour once the doctor, Ami (I forgot her surname) handed me over to Cara for the choosing of the frame she said her name I asked her if her surname is Mabury I asked her did she recognise the house name "Jibstay" she said oh Mrs. Butterfield. She has to pass my house every day and this was the first time we had seen each other. All in all a great experience service was excellent
Dec 7, 2023
I deeply appreciate the fact that, having lost my glasses, In was able to get an appointment so quickly the same day that I called got make it. the experience was also very pleasant.
Dec 5, 2023
The team was friendly, I had very little waiting and the doctor was very thorough.
Nov 30, 2023
Donna had an excellent treatment service provided by your team.
Nov 29, 2023
Everyone was very professional and everything done in a timely manner!!!
Nov 29, 2023
Again i was greeted by rude and surly staff. Despite several people waiting janelle(?) Did not inform anyone that the store was open and simply turned the sign to open and walked off. When I asked if she could not see people were waiting and if she could at least announce that the store was open, she completely ignored me despite my attempts to engage with her. Added to this she had her earpods in. I had no issues with ami but the service really needs to improve. A colleague mentioned having a similar experience amd said he decided not purchase glasses because of the wait he experienced and the rudeness of the staff member. If this continues it will make me consider whether it is worth continuing with Atlantic vision care.
Nov 27, 2023
always professional, caring and the environment is very clean.
Nov 27, 2023
All employees at Atlantic Vision were superb.
Nov 23, 2023
I appreciated the service that I received from Ms. Patel.
Nov 22, 2023
I had really great service at Atlantic vision. The staff is personable and quite honest some of the warmest customer service agents. Dr. Cole is a cut above the rest and an amazing optometrist. Thank you Atlantic vision. I hope I continue to have great service whenever I visit.
Nov 21, 2023
Excellent service, appropriate demeanour with a child, great at explaining the issues and potential issues.
Nov 16, 2023
The service was first class and I highly recommend the business.
Nov 15, 2023
Excellent service in all stages
Nov 15, 2023
Excellent. Efficient, professional and knowledgeable.
Nov 15, 2023
I know there is always room for improvement, but, at this moment I can't think of anything needing improvement.
Nov 14, 2023
I was pleased because I called in the morning and got an appointment in the afternoon.
Nov 10, 2023
I had a supportive and helpful session with all the questions I gave answered, and all the choices I made discussed after helpful information. I will be very happy to receive exactly what I was looking for.
Nov 10, 2023
Staff are friendly, no wait for my appointment. The Dr's assistant that checked my pressure, etc was very friendly as was the eye doctor and the person who assisted after my appointment to order my contact lens. Overall a very good experience. Thank you!
Nov 8, 2023
Fantastic appointment with an optometrist who listened, cared and understood. Thank you!
Nov 8, 2023
The kind lady who facilitated my sons' intake was so great with them! She spoke to them directly, asking them question instead of me, treating them with respect. When she administered the drops, she explained clearly what they were to do, and did it in such a way that they weren't nervous and it didn't sting as much as it normally does - that or she simply made them so comfortable that they didn't complain about it stinging. Ms Patel was also kind and respectful of them, as always, and was sure to explore with my son Austin the possible reasons he is experiencing headaches while in class, what his eyes are doing, and why he needs to wear his glasses. The gentleman who checked us out at the end of our visit was also fantastic, as he always is. I am so grateful for the care we received, thank you.
Nov 3, 2023
Appointments always run on time which is much appreciated, staff is professional, friendly and efficient.
Nov 3, 2023
All staff were and have been professional during the entire process of the appointment including collecting the glasses ordered.
Nov 2, 2023
The whole experience made we feel like part of 'the family'. Ms. Pena was friendly and knowledgeable; Mrs. Cole was very patient and informative; and my checkout with Miss Maybury was seamless.
Nov 1, 2023
Great experience and customer service as always! Thank you
Oct 31, 2023
Service was "Top of the Line" from the time I entered the doors of Atlantic Vision Care to the time I departed. The electronic check in was user-friendly. The front-line service personnel were very courteous. My actual eye check-up was a great experience. All the professionals who attended to me were knowledgeable and caring with a personal touch.
Oct 25, 2023
Dr Littlejohn is amazing I love her very much
Oct 24, 2023
excellent service and very professional
Oct 24, 2023
I would give Atlantic Vision Care a 5 Star Rating. I thoroughly enjoyed my Eye Examination Experience and I would not change a thing. The Experience was First Class and very enjoyable. The Staff were very helpful, and I had everything that I needed including access to various frames for new glasses. It was a one-stop shop -- Eye Examine and Eye Glasses and Staff to help you by answering any questions you had with your frame selections.
Oct 21, 2023
Overtreament is the term that applies to the ordering of unnecessary tests. At my visit, I believe that I was the subject of overtreatment with the photos and eye scans. During my exam, it was noted that I had pigmentation spots something that had been noted in 2018. I asked and was told that it is common and not of any great concern. It was not explained that the photos and scans were optional and an added cost. As I did not have this conversation, technically, we had no contract and I was not legally obliged to pay. Bit I did. When told about the added tests and costs, I raised the concern about not being informed. The rep didn't seem to care that I had a concern until I mentioned social media. At that point she told me I could fill out a survey. I left feeling taken advantage of with no one caring that I had a concern. I felt better when the manager called and apologized and then was also told that I had been overcharged. If you don't take care of your customers, somebody else will.
Oct 19, 2023
Everybody was great! Very polite and helpful.
Oct 18, 2023
Fast in and Fast out. Quick prompt service. even receive a referral for pressure in my eye. Thanks
Oct 13, 2023
Everyone was pleasant & very friendly. They made my first visit to Atlantic Vision a great one. Thank you all.
Oct 13, 2023
Staff are extremely helpful, knowledgeable and patient. I like the wide range of eyewear to choose from as well.
Oct 12, 2023
Nothing to change as far as I could tell. Didnโt wait long before seeing the firs person and the Dr was efficient and pleasant.
Oct 12, 2023
Lovely staff and service!
Oct 11, 2023
My last visit, I was seen promptly upon arrival, didnโt feel rushed and was able to ask all my questions. Service is always good. But I think most people do not know the basic differences between optometrists, ophthalmologists and opticians. And there are also support staff with different roles. So it might be helpful for each person to introduce themselves and their role and what each test is for. Sometimes I feel this information is missing, and it would be helpful to clarify for patients, particularly new ones.
Oct 9, 2023
Excellent service. Received an appointment for the day after I called. Thank you. Very efficient
Oct 5, 2023
Overall excellent, professional, friendly, and efficient service from all staff at Atlantic Vision Care.
Oct 2, 2023
My visit was good. I had some trouble removing my contact lens and Dr. Littlejohn assisted me. Michael is always very helpful and goes above and beyond to make our experience a good one. He's amazing!
Sep 28, 2023
Everyone was very professional and very helpful
Sep 28, 2023
Very friendly and prompt service. Seamless transition from eye examination to selection of frames. A very good experience.
Sep 27, 2023
I would highly recommend Atlantic Vision Care. The Optometrist was very friendly and thorough when she performed my eye exam. I found their staff to be very professional and extremely helpful when it came to picking out my new frame. They have a wide range of frames to choose from.
Sep 27, 2023
The service was very fluid and the staff very professional. The new Irish optometrist that I had was very professional and on point, answering every question that I had and pointed out that I had an eye condition in my right eye that I thought was only in my left eye so I was very grateful that she advised me of that so that I could treat that eye as well. The only snitch was having to get my eye pressure test the second time as it didnโt appear to record the first time but it was good that they recognized that before I left. Great and professional team. Thanks again! ๐
Sep 23, 2023
It was a good experience. It was on-time and efficient. The eye doctor was professional and actually very sweet and calming. Machinery seemed sophisticated and "state of the art". All staff were friendly and helpful. Thank you
Sep 22, 2023
Dr. Littejohn is great, all the staff are helpful and friendly.
Sep 20, 2023
The staff of Atlantic Vision Care are the best. They are so friendly and accommodating and will answer all of your queries. They help you find eyewear that is suitable for you!
Sep 19, 2023
Excellent professional, friendly and very helpful service from start to finish for my annual eye exam.
Sep 11, 2023
The facility was clean and tidy. The staff was friendly and helpful. My appointment was on time, no long wait period. Everything was explained clearly during my exam and all my questions answered.
Sep 8, 2023
Always good service and pleasant people.
Sep 8, 2023
First Class - very satisfied with my first visit, look forward to continuing to use their services.
Sep 6, 2023
As always I find your staff to be very professional yet friendly
Sep 6, 2023
Excellent service and timely. Super friendly employees. Verx satisfied with my appointment.
Sep 4, 2023
The process at AVC was efficient and professional. The staff were courteous and helpful. It was a pleasure to see that there is the latest testing equipment and a wide range of frame selections.
Aug 22, 2023
Excellent customer service, no long wait, the Doctor was comforting and personable, reception, the prepper, and the lady that check me out were professional....I will be back. Glad I came rather than going back to the other office. This office runs like clockwork, everyone is in tandem.
Aug 22, 2023
I had an appt that was at 12:30 and there was a sign on the door that said you were closing at 1 -2 today. I had my eye exam which was finished just after 1. The lady in the front who checked me out told me you were closed and I would have to come back to pick out glasses. This really is an inconvenience as you expect to be able to do it all in one go. I was also not told that the drops I received in my examination had yellow dye and therefore I had big yellow circles under my eyes and yellow lines dripping down my face. It would have been nice if someone told me or gave me a tissue and said you might want to wipe your eyes. The lady who checked me out was also not happy that I was taking up time. She had an attitude and was aggressive in her response for my next appt and told me twice that I was not able to book an appt for next year September as It had to be within the year of this appt. I politely told her that it was over a year if in September and twice she responded negatively and finally it clicked. It seems there is some tension in the office and people are not communicating. Each of the Eye doctor and Technician were fine.
Aug 13, 2023
First class service with a smile. Thank you for caring.
Aug 11, 2023
Each visit to Atlantic Vision Care I receive top quality professional service from all staff.
Aug 10, 2023
You all donโt need to change a thingโฆ your establishment is very professional and personableโฆ Well done Atlantic Vision Care
Aug 9, 2023
All of you courteous Dr. Excellent and very professional
Aug 3, 2023
I was greeted warmly, I did not have to wait and my interaction with the staff were pleasant
Aug 2, 2023
I have no complaints! Very professional and pleasant.
Aug 2, 2023
Everyone was help. pleasant and caring.
Jul 31, 2023
i had a major worry after a spit of cooking oil went into my eye. The next moring I called and requested an exam because it was quite painful and you fit me in for a quick exam even though i understand the schedule was quite full. That was very much appreciated. Also the optomotrist was absolutely lovely and professional - as usual.
Jul 28, 2023
This was my first vist in 5 years and my customer service experience was very unsatisfactory. So much so that I paid and walked out without looking to purchase new glasses.
Jul 28, 2023
Dr Little John provided exceptional service and made me feel comfortable. Thank you
Jul 27, 2023
As usual, service was good, and the staff was friendly and accommodating.
Jul 25, 2023
Good day, Your staff was amazing as usual with my Mother. Their very patient and understanding as my Mother, Mary DeSilva has difficulty breathing when talking too much. Kindly Jane Bothello
Jul 19, 2023
The experience couldn't be better. The staff answered every question I had. I
Jul 17, 2023
Superb.Exceeded what I had preconceived. 5 stars.
Jul 17, 2023
Efficient service with a personal feel.
Jul 16, 2023
Everyone pleasant and efficient.
Jul 13, 2023
Always excellent service and delightful staff.
Jul 12, 2023
Good morning, EXCELLENT! services My eye specialist (forgive me can't spell her last name) whenever I have an appointment with her it is exemplary customer services, always so friendly and professional, she makes me feel so comfortable. I really like your customer relationship/personality that she has.
Jul 12, 2023
First class professional, efficient and friendly.
Jul 10, 2023
Staff weโre very friendly and knowledgeable a most definite ๐! Time management at Atlantic Vision is awesome they get you in and out no long waiting and no rush service highest star rating for my comments as I was completely satisfied with my visit!
Jul 5, 2023
Very punctual. A smile would be appreciated.
Jul 5, 2023
Very efficient service! Thank you very much
Jul 3, 2023
Everything and everyone from start to finish was welcoming, comfortable and very professional. I had a very positive experience,
Jul 3, 2023
This was my first time coming to Atlantic for many years and I was very happy with the experience. Everyone was very friendly and efficient. I was especially appreciative with the patience of the woman who helped me look through ALL the frames as I sought to make a decision. I will definitely make Atlantic my new go-to eye care center.
Jun 30, 2023
Everyone is so nice and attentive. Michael got my new lenses in my glasses ready in a SPEEDY time frame Thanks to everyone, Ami Patel and all the staff
Jun 29, 2023
Hi. As I said on leaving your premises: "Thank you for your helpful courteous service, I am impressed" Thanks Again.
Jun 29, 2023
I was very impressed by the professionalism that was extended. It was my first time in this office. Every process was explained and the reason for the process. They made sure to sanitize in front of me which I appreciated.
Jun 28, 2023
a great experience from start to finish - helpful and accommodating when booking and providing directions to find the location (for a "newish" resident to BDA), professional and friendly staff when I arrived and was assessed prior to seeing the Optometrist. I was seen by Dr Littlejohn who was relaxed and puts you at ease whilst being thoroughly detailed and ensuring everything was explained for the layman to understand. Finally when it came to the billing and future appointments the front desk were equally as customer focused and friendly - thank you !!
Jun 21, 2023
Everyone was very pleasant and professional.
Jun 19, 2023
Excellent Customer Service and a first-class facility.
Jun 16, 2023
MY OVERALL EXPERIENCES HAVE ALWAYS BEEN EXTREMELY POSITIVE, THE STAFF HAVE ALWAYS BEEN VERY PLEASANT, HELPFUL AND WILLING TO PROMOTE HELPFUL SUGGESTIONS, THEY JUST ALWAYS SEEM WILLING TO GO THAT EXTRA MILE OR TWO. I PRAY GOD'S CONTINOUS BLESSINGS UPON ALL.
Jun 16, 2023
We had a great visit! I enjoyed Dr. Cole's mannerisms and patience with my son Onyx.
Jun 16, 2023
A very friendly and professional team.
Jun 14, 2023
As it was last year, efficient, professional, and friendly. I was very grateful that they allowed my granddaughter (also one of your clients) to be with me during the session.
Jun 9, 2023
Everything was fine , thank you.
Jun 8, 2023
Your team were great with my precocious 6 year old. Thank you very much
Jun 7, 2023
The whole experience was satisfying with all staff members interacted with giving high professional service.
Jun 5, 2023
Everything was perfect.absolutely nothin to complain about
Jun 2, 2023
Yesterday I had to bring my elderly father in for his first optometrist appointment in some time. He is partially deaf, and with significant cataract in one eye, has limited vision remaining. It was comforting to see the care and patience exhibited by Royland's staff from check-in, allowing his son to accompany him in the rooms, to the selecting of new frames, and check out. The experience from the front door to the exit was polished and put my father at ease. He is now comfortable enough to allow me to take him back for a yearly appointment. Job well done AVC team!
May 24, 2023
As always, I admire your modern office and the efficient service received. And must say it is very nice to once again walk into the building rather than have to wait outside when Covid protocols were in place.
May 22, 2023
I am happy with my annual checkup that I received from Atlantic Vision Care. I was seen promptly by the optician's technician then a quick dilation and then saw the eye doctor. If was very efficient, friendly and luckily good results. See you next year!
May 22, 2023
As it was my first visit, I appreciated the ease of checking in and the friendliness and professionalism of all the experts who provided a service. The aura of the space was pleasant as well. I would definitely recommend!
May 20, 2023
On time, services were carried out professionally.
May 19, 2023
Upon arrival, I've found everyone to be friendly, courteous and I was seen in a timely manner. Michael Spencer \s smile and welcome made me feel welcome and I left satisfied. From reception to seeing Doctor was a wonderful experience.
May 18, 2023
Great service, and very polite and kind staff. Many thanks.
May 17, 2023
I liked the reminder email notification for my appointment. Simple and clear access on electronic device to gain entry at Atlantic Vision Care. Reception area may be a bit clinical with bright light which may not be always welcoming after an eye check up. Some staff could be a bit more smiley.
May 15, 2023
No complaints. In and out . On time appointment. Dr Patel was kind and knew how to work with children.
May 12, 2023
Excellent service, everyone helpful and very friendly and courteous. I will certainly recommend Atlantic Vision to my family and friends.
May 11, 2023
Friendly, professional service.
May 11, 2023
I was very impressed with the service received. I have an autistic child and Dr Cole and the pre test personnel really exuded alot of patience on her behalf. The explanations were clear I left with a clearer understanding. Thank you very much.
May 10, 2023
Dr Patel provided excellent clinical care and attention. My sense is that the lady who provided the fitting for my glasses and shades could have been more personable and engaging
May 10, 2023
appts are always kind and courteous.
May 4, 2023
All very smooth and well organized...Ross Nearon is wonderful...I rang on Tuesday, May 2nd to say that I had an appt on Mon, 1st with Dr. Littlejohn...and from Monday evening I experienced bad headaches across my eyes, could not get to sleep, and woke up much throughout the night. Felt still out of sorts Tuesday, with some pangs of pain...Ross immediately sent email to Dr. Littlejohn to let her know my status. Headaches subsided by Wednesday,3rd and had commenced my eye drops that evening
May 4, 2023
Friendly and expert advice as always. Thank you!
May 3, 2023
Every person I encountered was extremely welcoming, courteous and professional, from the persons on reception, the lady who did the pre-tests before I saw Mrs Cole and the gentleman who dealt with me in helping to order my glasses. But special praise goes to Mrs Cole, who did the eye tests. She is EXCELLENT. Very warm and friendly, but also very professional. She was fantastic at explaining everything she was doing and why. I felt very at ease and very, very pleased with the tests and the results
Apr 30, 2023
I appreciate the cordial and professional service provided at Atlantic Vision Care. There wasn't a long wait before being called to have my eyes dilated. The doctor explained to me what changes have taken place with my vision and the things that can impact my vision negatively. I was happy that I was able to purchase a fashionable frame at a reasonable price.
Apr 27, 2023
Wonderful interaction with staff using the latest equipment.
Apr 23, 2023
A very positive visit. Check in is always easy, there was no wait-time and the examination was thorough. The staff were most helpful in selecting new frames. Thanks
Apr 21, 2023
Throughly felt at ease when attending my appointment. Wonderful bedside manner. Optician very through.
Apr 20, 2023
Every member of staff I encountered was smiling and very engaging. Additionally, I was in pain (different issue, not related to the eye examination) and the staff were very helpful and sympathetic.
Apr 20, 2023
First class service from the beginning to end - super helpful all around. So glad I made the switch over to you guys
Apr 19, 2023
I very much appreciate the service that I receive every time i come for my appointments. The Dr are very friendly and also the ladies at the front desk.
Apr 18, 2023
Overall good service. Just need to work on timeliness to see the dr. Appt didn't need to take an hour.
Apr 18, 2023
From the moment you arrive the Atlantic Vision care team create an amazing experience. From the time youโre greeted at the reception area to the moment youโre searching for the right frame, the team leave you with a clear understanding of your optical needs and the options available to you.
Apr 17, 2023
My first time experience was awesome. I was informed on each step on what was being done Everyone was friendly and professional.
Apr 14, 2023
First class service. Very thorough exam. All of the staff were very pleasant and helpful
Apr 13, 2023
Very pleased with the process of signing in, the waiting room is always pleasant, my appointment was on time, the first person I had was very attentive and Dr. Littlejohn was great.
Apr 13, 2023
I always like coming there rather than another place to get my eyes checked because the service is really good and the staff are very helpful.
Apr 13, 2023
The service I received from everyone I interacted with was excellent!
Apr 12, 2023
Happy with over all appointment , it was a great experience .
Apr 12, 2023
M treatment from start to finish was very good.
Apr 12, 2023
Please note that my visit an Atlantic vision was very prompt and professional. Also, Mr. Joshua was very helpful picking out my eyewear.
Apr 3, 2023
My appointment from start to finish was an excellent experience. I did not have to wait long before I was greeted by a very nice and welcoming technician who did my initial eye testing before my appointment with Dr. Littlejohn. As always, Dr. Littlejohn is the best. She always makes me feel very comfortable and happy to answer any questions I may have. I needed another pair of prescription reading glasses and the staff were helpful in assisting me with my selection.
Apr 3, 2023
Very professional staff. Efficient service, thank you.
Mar 31, 2023
I found that everyone was very helpful, friendly and knowledgeable. Thanks for having a great staff/coworkers.
Mar 30, 2023
I always enjoy my experience when I come. Very nice
Mar 30, 2023
It is always a pleasure when attending my eye exam appointments at Atlantic Vision Care. Dr. Littlejohn and all staff members are consistently so professional, friendly and welcoming!
Mar 29, 2023
Further to my recent appointment, I am pleased to say that I was quite satisfied with the service given to me. They were patient and answered all of my questions. I found that staff to be very pleasant. Keep up the good work. God bless
Mar 27, 2023
Excellent & timely treatment.Well done!
Mar 24, 2023
During my first appointment at Atlantic Vision Care, I was attended to by four members of staff. Each was professional, efficient and friendly. All provided ample time to answer my many questions. I would like to thank everyone for their considerate attention, especially Dr. Patel for her exceptional skill and engaging manner. Peter Carpenter
Mar 24, 2023
Great service - friendly and helpful and efficient staff
Mar 23, 2023
As always, great service.
Mar 22, 2023
Excellent service. Friendly and convenient
Mar 22, 2023
I had a positive experience at Atlantic Vision Care. All staff were very helpful, friendly & professional. Dr. Cole was very good and made me welcomed & comfortable.
Mar 22, 2023
Great visit - on time, very thorough
Mar 22, 2023
Very enjoyable visit! Thank you!
Mar 21, 2023
Dr Cole was very pleasant and informative.
Mar 16, 2023
A great visit as always. Staff are fun, friendly and very knowledgeable.
Mar 8, 2023
The comfort level at AV is second to none. I enjoy walking through the doors knowing that I will be completely taken care of. The staff has always made me feel as though any concerns I may have will be addressed and I then feel as I walk away my concerns or issues have been confidently addressed.
Mar 7, 2023
Very pleasant experience
Mar 6, 2023
No complaints,the Doctor was very professional and efficient ๐๐ฟ
Mar 3, 2023
I felt the wait was too long. No one updated me as to what was happening. You have a notice that says if you are ten minutes late your appointment is cancelled and you have to reschedule. If you are early and still have to wait twenty minutes is not congruent. I also think that the check in system is not personal. No one talks to you. After several people have arrived, it was finally asked if everyone had signed in at the kiosk.
Mar 3, 2023
Your team , the greeter to of course Dr Littlejohn. Very professional and friendly.
Feb 28, 2023
Good day, I took my nana in and she has dementia and the doctor was extremely patient and I really appreciated how good she was with her. Thank you
Feb 27, 2023
Excellent service and impressed with the concern and care of Dr. Patel. She is very professional and concern about her patients. The lady officers examined prior to Dr. Patel was spot on checking every aspect and my medical history. As a patient I feel very comfortable. I will always recommend your organization for others who need help. The service staff was very helpful
Feb 25, 2023
My interaction with your staff was excellent.Great, professional time.Thank you.
Feb 23, 2023
As usual! Dr. Alexandra was class.
Feb 23, 2023
Great service, professional environment, clean, efficient prompt polite awesome experience
Feb 22, 2023
My visits have always been professional
Feb 21, 2023
I would recommend this place to anyone that needs eye treatment, the whole team is amazing, thank you, keep up the good work.
Feb 19, 2023
Lovely optometrist! Very friendly and shared a lot of information. Check in procedure was done well but I felt very uncomfortable to be in a closed room with a trainee who was obviously sick and only had a baggy blue mask on. Surely a sick employee should have had a n95 or kn95 mask on so as to not share germs. I felt uncomfortable the whole time and couldn't wait for it to be over. I know the trainee as a former student, lovely friendly young lady knowledgeable of what she was doing but I could not get past her mask with the gaping sides and signs of illness. Sorry! Not her fault I am sure.
Feb 17, 2023
Friendly and efficient staff
Feb 11, 2023
Good experience, as always.
Feb 10, 2023
Is Atlantic vision for me u lot the besttttt
Feb 9, 2023
From the moment you walk through the door you see smiling faces and helpful staff. The service is impeccable.
Feb 8, 2023
Friendly and helpful staff.
Feb 8, 2023
Professional, friendly, and courteous staff. Well organised.
Feb 8, 2023
Atlantic Vision continues to provide excellent eye care; their courteous and friendly staff use the latest technology and provide a comfortable and professional atmosphere.
Feb 7, 2023
Your service came highly recommended and lived up to my expectations. The contact free checkin was user friendly and the friendly voice from the back of the room gave comforting instructions to feel free to take a seat. The wait time to commence my service was minimal and the representative who instructed me in my next steps gave clear and complete instructions. The first portion of my service was painless and quick. The doctor appeared and introduced herself after my return to the waiting area and I was quickly escorted in for further tests. That portion of my testing went well and continued to live up to my expectations. The third stop to pick out frames and deal with any financial requirements was the longest portion of my visit but that also went well. I was glad that there was a good selection and price range of frames to choose from. To be honest I always find this task a little daunting but the gentlemen who took care of me offered comforting advice which did not feel contrived. Big thanks goes to all the staff that made this a positive experience.
Feb 5, 2023
nice experience. everyone was pleasant and professional
Feb 3, 2023
Excellent Service was provided by everyone.
Feb 2, 2023
Very professional company!!!!!!
Jan 31, 2023
Always a great experience, very caring, professional staff.
Jan 31, 2023
Everything seemed to take a long time.
Jan 30, 2023
I received excellent and efficient service, provided with good humour and empathy.
Jan 26, 2023
Waited around a bit in the beginning and end but it was busy
Jan 20, 2023
Well organised, very professional
Jan 19, 2023
Nobody acknowledged the fact that I had arrived. The receptionist did not greet me and walked past me twice without saying good morning or someone will be with you or even looking at me. When another patient arrived I commented about this as he too was not acknowledged. One of your staff heard me say this and actually came over to me to apologize for this. Dr. Patel is charming and an excellent doctor, it's a shame that the rest of my visit wasn't the same. I actually said to the young man who apologized that there was an advertisement currently running on TV for Warby Parker and in it they say "people say staff in opticians offices are unfriendly that's why we got the friendliest"......whoever this young man he was very nice and was obviously embarrassed
Jan 19, 2023
Each person who provided service to me, was courteous and professional. The process flow of my visit was seamless.
Jan 19, 2023
The wait time was super short and I was in & out in no time. As always Dr. Littlejohn & Mike are the best! However Mike has some competition with the lady that check me out(oops don't know name)- she was extremely helpful;.
Jan 18, 2023
I love coming to this establishment. System is organized from when you first enter and I never have to wait more than seconds or a couple of mins before I am served. Everyone is so friendly and knowledgeable. I have no complaints
Jan 18, 2023
Dr. Littlejohn made me feel at ease and her assessment and subsequent feedback was clear and concise! An excellent practitioner in my opinion! Special mention must also be made of the personable and professional manner of the personnel intake and exit process.
Jan 17, 2023
5 We received great service. It was prompt, friendly and the doctor had patience with my mom's hearing difficulties. The staff were all helpful and pleasant.
Jan 17, 2023
From my first visit 2 years ago l knew that service was a key factor other than what I was getting i.e. an eye examination. All of your staff has that service mentality which is what I always look for in all my dealings with people. Thank you for another business that I would recommend highly.
Jan 16, 2023
The visit was a good one , but on my entrance was like walking into a grave yard as no one greeted you . But the doctor was very attentive and so was the lady who prepared me for the doctor .
Jan 15, 2023
Very thorough exam and organized operation flow - friendly and knowledgeable team
Jan 13, 2023
Everyone was very efficient and very friendly!
Jan 13, 2023
The staff were very friendly and professional and my appointments were on time and quick! It gave me lots of time to pick out some glasses afterward.
Jan 12, 2023
As always , everyone is very professional. Very pleasant staff thoughout my stay from beginning to end.
Jan 4, 2023
First class service as usual
Dec 30, 2022
I always enjoy coming to Atlantic Vision Care. Ms. Patel is fun and professional and that is exactly how I like my visits with medical professionals to go. The person that gave me the pre-checks was also pleasant. Front desk staff are very professional but not friendly, but it is just my personal preference.
Dec 16, 2022
It's overall a good experience. I compare this with experiences in the US and Asia. Bermuda does not, in general, train to excellent customer service like elsewhere in the world. So based on Bermuda customer service standards, it was a 4. Based on global standards, it would be average or a 3.
Dec 16, 2022
I was very impressed with the doctor. She gave a very thorough exam and explained things clearly. Everyone is friendly and professional. Well Done!
Dec 14, 2022
Best service and friendliest staff.
Dec 13, 2022
The staff were very professional, thorough and friendly while serving their gifts in performing their tasks which made me feel comfortable. God bless
Dec 8, 2022
Efficient, friendly and knowledgeable Thank you
Dec 7, 2022
Fast. Explained issues succinctly and clearly. Great interaction.
Nov 29, 2022
I arrived slightly early only to find all lights switched off and empty car park. At 9 there was no sign of anybody so I sat down with my back to the door to find your telephone number only to turn around and find someone had switched the sign to open and turn the light on without asking me to enter despite me being clearly visible. No one seemed to think that it was an issue which I found very frustrating. A simple acknowledgement from staff that this shouldn't have happened would have gone a long way. No one is expecting the team to open the store early but once the store is open waiting customers should be greeted appropriately. The traditional friendly Bermuda welcome was completely absent. More worrying was that none of the staff seemed to care. Hopefully this is rectified by my next visit.
Nov 21, 2022
Excellent service and friendly staff.
Nov 18, 2022
Very good service ๐๐พThank you
Nov 17, 2022
While the examination staff were pleasant and efficient, the desk intake/exit staff left much to be desired. Unfortunately, she makes the last impression as one leaves. A good demeanor and pleasant attitude would enhance the service experience. I am not expecting a surly and sassy attitude.
Nov 17, 2022
Itโs a pleasure to visit Atlantic Vision. Professional and caring from the greeting at check in through the prep before the actual exam and the exam itself. I am confident I receive excellent care.
Nov 15, 2022
Professional, efficient, and friendly service - pleasant experience all around.
Nov 11, 2022
Excellent service all round.
Nov 11, 2022
Very professional and friendly all round.
Nov 11, 2022
Excellent service. I appreciated the email reminders of my appointment. Letโs face it , we all get busy so the reminders kept the appointment on my mind . I love the check in tablet . The appointment was on time . I found the Staff very friendly & professional. I was afforded the opportunity to ask questions. The Office is bright , clean & very professional in appearance. I was VERY pleased with my experience. Thank you for your service.
Nov 11, 2022
As usual, I had a good experience at my appointment. Thank you. However, for me it would be better if I can pick out my frames before my eyes get dilated. Also, I noticed that my glasses are not bi-focal like previous prescriptions. This change was not explained to me.
Nov 11, 2022
I was pleased the way the technicians and front desk handled my appointment. I picked up one of the pair prescriptions today. I thought it could have been better at pick up, if they sat down with me for any frame adjustments, to which I will have to come back for a tweak on their fitting.
Nov 10, 2022
Always receive excellent treatment for my annual check ups. Ami Patel is extremely helpful with suggestions that are appreciated.
Nov 9, 2022
From check in to check out the staff are amazingly friendly and courteous.
Nov 4, 2022
I had an excellent appointment
Nov 3, 2022
Always so friendly and helpful, as well as patient with selecting frames.
Nov 2, 2022
Waited long and terrible frame selection
Nov 2, 2022
The staff is very personable and helpful. The wait was not too long, and my exam was quick and painless. Due to the great selection of frames I was able to find a pair that I very much liked and was able to order them then and there. Overall, very pleased with my experience, and will continue to be a patient with Atlantic Vision Care. Dr. Littlejohn was extremely kind and very welcoming.
Oct 28, 2022
As always the team at AVC and Dr. Littlejohn were amazing! Courteous, professional and thorough !
Oct 26, 2022
Unfortunately, the bar in Bermuda with respect to customer service standards is set very low. I can only give you a five and perhaps a seven is more appropriate. I had interaction with three different staff members, although different personalities I experienced the same warm efficient customer service, Wow! In addition, the presentation of your facility is bright, clean and aesthetically pleasing.
Oct 26, 2022
Very efficient staff. My annual was performed on time and I was in and out within 45 mins including selection of new frames for amended prescription.
Oct 24, 2022
The Atlantic Vision Care Team are very pleasing in every way. Friendly greeting; Very patient with you, when giving eye examinations; Very helpful in choosing your eye glasses and obliging to your questions. For Special Eye Care, visit Atlantic VisionCare. S. Washington
Oct 22, 2022
I was very happy because I had canceled my appointment in September and was able to get another appointment with in two days after I had called thank you. The service was great and very modern and I would recommend your services to anyone it was a top of the line service thank you again.
Oct 20, 2022
I received very efficient and prompt service
Oct 18, 2022
The enthusiasm to assist was well noted.
Oct 18, 2022
A very pleasant experience as always.
Sep 29, 2022
Excelente experience. Super easy and super comfortable visit. Five stars โญ๏ธ
Sep 28, 2022
You staff is very pleasant and quick.
Sep 28, 2022
I was happy with the service thank you very muchโค๏ธ๐น
Sep 27, 2022
The service is very professional and the staff are very accommodating. The overall experience was great , the doctor really takes her time to explain exactly what is going on and make you feel very comfortable. I have been a patient for a long time and I am a satisfied costumer.
Sep 27, 2022
I had an exceptional experience with Dr. Little - John . She made me feel comfortable during my examination and was very professional !
Sep 22, 2022
I always appreciate the service that is given to me by the staff. They are attentive sociable and pleasant. Even with the Covid-19 situation you are still taking care of.
Sep 22, 2022
As always, excellent and engaging service by the entire team at AVC
Sep 19, 2022
Dr Patel and the staff were very good and helpful y
Sep 16, 2022
My experience is always a most pleasant one, I feel like I am visiting family when I come, the warm greetings and smiles make my day. I also appreciate the ensuring of hand sanitizing and cleanliness. I also always forget that I am sensitive to the dilating drops and I truly, truly appreciate the team for remembering. Thank you.
Sep 16, 2022
Excellent service by every employee that I had contact with. The various processes were clearly explained.
Sep 13, 2022
I thoroughly enjoyed my visit from beginning to end... everyone DESERVES a raise!! :)
Sep 13, 2022
Extremely good customer service always.
Sep 13, 2022
Professional & Friendly staff! Always give great Great service.
Sep 10, 2022
I had to cancel my initial appointment due to an emergency and was accommodated for the next day. I believe the check-in process is very efficient as you don't have to wait it the receptionist is free before she acknowledges you for your appointment time.
Sep 8, 2022
Everything went very seamlessly! I couldn't have asked for any better.
Sep 7, 2022
Excellent service as always
Sep 7, 2022
Dr LittleJohnโs bubbly demeanor and assistant provided a very pleasant visit. Thanks again ๐
Sep 1, 2022
My appointments at Atlantic Vision Care have always been welcoming, friendly and punctual.
Aug 26, 2022
The staff is friendly and helpful. Dr. Littlejohn is very professional and knowledgeable on new treatment options. Excellent customer service all around.
Aug 24, 2022
all my visits to atlantic vision has been productive im happy with your staff because all my quesrion were answered honestly thats all i ask and i thank you all for that and be safe until we meet again
Aug 17, 2022
I had an excellent experience at Atlantic Vision, starting from the beginning right to the end. The personnel were very friendly and happy people! The service was great!
Aug 17, 2022
A pleasant and productive visit. Staff are most pleasant and efficient!
Aug 10, 2022
Service was very professional, polite and efficient.
Aug 5, 2022
Very please with the results, had a hard time driving, but manage
Aug 3, 2022
Excellent, quick & conscientious service. My father is elderly and very hard of hearing but he was treated w/ kindness & patience by both Dr. Patel and the technicians.
Aug 2, 2022
I was very pleased with my service recieved from Dr Samms. He was very accomodating and made sure all my questions were answered. It was my first time meeting him and i was impressed. Michael also provided excellent customer service๐
Jul 25, 2022
I think the Greeter could be a lot more pleasant and welcoming, a little smile never hurts, it reflects on the company. There was a reasonable wait and other staff were pleasant and attentive.
Jul 22, 2022
Amazing as always. Excellent customer service and felt extremely pleased with the end results.
Jul 21, 2022
Like the doctor, like the staff, like the location (with parking) and pricing seems good.
Jul 19, 2022
Very please with the service
Jul 13, 2022
Everything went well on my visit. Very smooth - quick.
Jul 12, 2022
I was pleased with your service it was timely and professional, I would be pleased to encourage a friend to you
Jul 11, 2022
Excellent attitude from the doctor assistant. She was fast, attentive and caring. Great attitude from the doctor as well
Jul 11, 2022
Everyone at Atlantic Vision Care is ALWAYS very friendly and helpful.
Jul 8, 2022
Everything went well. The staff were very professional
Jul 8, 2022
Dr Patel is an excellent professional with a delightful and personalized approach to her work. . Her warm and caring manner is always much appreciated.
Jul 7, 2022
The Service and the attention was very professional
Jul 6, 2022
My online experience with your company is excellent great to have updated information.
Jul 5, 2022
As usual, my visit is always pleasant. All the staff is very friendly. Mr. Littlejohns always puts my mind at ease.
Jun 28, 2022
Dr. Littlejohn was very professional as usual. I always enjoy going to her.
Jun 28, 2022
Everything was WONDERFUL as always
Jun 27, 2022
The staff are friendly and extremely efficient from the time you walk in the door.
Jun 24, 2022
Thanks as always for the great service. Prompt and efficient and done with a caring attitude. Some of the many reasons I return to AVC.
Jun 24, 2022
I have found that the service I receive at Atlantic Vison Care is consistently of a high standard. The team is very professional and customer focused.
Jun 15, 2022
Another most satisfying annual visit in terms of my eye health and standard of care and service provided. Thank you AVC.
Jun 14, 2022
Dr.Patel is extremely friendly and explains exactly what is happening at each stage and how my eyesight compares to my previous visit. Overall, the staff were extremely friendly and helpful. 5 star rating.
Jun 14, 2022
All good with service. Offices too cold!
Jun 14, 2022
As a senior I felt very comfortable, not rushed and cared for by true professionals.
Jun 10, 2022
I value the high level of consistent, efficient, and friendly service that I've received at Atlantic Vision Care.
Jun 8, 2022
The entire experience was first class. Excellent facility and very professional customer service.
Jun 8, 2022
Extremely impressed and would certainly recommend to others
Jun 3, 2022
Always a smooth process and Dr. Patel makes the kids feel comfortable.
Jun 3, 2022
I can see you are busy. The service was good.
May 30, 2022
Very professional, helpful and friendly.
May 25, 2022
Top notch and very friendly
May 24, 2022
It was my first time visit at Atlantic Vision Care, the staff were very helpful and courteous. I was very pleased with your service.
May 19, 2022
When I first came Atlantic Vision Care, I was impressed by the technology they used and the friendliness of the staff. It is the reason I've stayed with them over the years. Also, if you're lucky enough to get Dr. Littlejohn, you will be in amazing hands. She has the best personality and helps explain any eye related questions without seeming bothered.
May 17, 2022
With Covid protocols still in place, the layout and function works perfectly.
May 16, 2022
A totally positive experience. All your staff are professional. They make what could be a very stressful experience much easier on the client.
May 13, 2022
State of the art, professional and courteous
May 11, 2022
Great Service! Clean and friendly staff five stars........
May 11, 2022
Great service very thorough. Felt comfortable and left knowing I received the best eye care
May 10, 2022
I was really impressed by the professionalism of your staff I felt really comfortable I haven't had my eyes checked in about 15 yrs, they made me feel at home thank you
May 10, 2022
The test was thorough, and excellent explanations and advice were given for everything. There was a great selection of frames and picking out a pair was a good experience.
May 4, 2022
Very caring and impressive service every time!!! I am so pleased to have found you many years ago. My family also comes here. It is truly wonderful when there are people that care about my vision as I do and do not allow me to leave without a solution!
May 3, 2022
My visit was successful and I appreciate the service that I received.
Apr 28, 2022
I enjoy the service at Atlantic Vision Care. They are very timely, friendly, helpful, and professional.
Apr 28, 2022
Always thorough and pleasant. Very satisfied.
Apr 21, 2022
I truly enjoyed my appointment. Samms was phenomenal has he was calm, polite and made the process easy. Looking forward to my next check up. The nurse was also very kind and greeted me well.
Apr 19, 2022
Great experience, definitely recommend.
Apr 18, 2022
The appointment was on time and the examination efficient. Was able to get new lenses cut while I waited so 30 - 40 mins and I had a new pair of glasses
Apr 17, 2022
Fast and efficient. Had my new glasses the next day!
Apr 15, 2022
Subsequent to my 2018 appointment, i have significant mobility issue...all seating must have arms to enable me to leverage myself up and down safely I called ahead a couple of days ahead. The day of my appointment. on arrival the assessment person was waiting at the cordoned off area to escort me directly to her office. All areas had accommodated my needs including the waiting area where I needed to sit while waiting for my transportation.
Apr 12, 2022
outstanding from the time I arrived until the followup call later in the day! No. 1
Apr 12, 2022
Had 2 great appointments, daughter and I. Both appointments were on time, professional, helpful and very courteous. Great selection, great staff, easy parking. Youโve got me for life. Keep up the great work.
Apr 11, 2022
Very good & professional service.
Apr 7, 2022
Iโve had pleasant phone and in person service at Atlantic Vision. Very helpful and professional.
Apr 6, 2022
I felt that the staff listened and cared about me.
Apr 6, 2022
very good service staff very polite
Apr 4, 2022
Five Star โญ๏ธ!! And excellent service.
Apr 1, 2022
Good Morning, I was very pleased with the services that I received, beginning with my exam with Dr. Littlejohn and today when I picked up my glasses.
Apr 1, 2022
Quality service. Very professional
Apr 1, 2022
Good day, I have always been impressed with the professional manner with all of your employees.
Apr 1, 2022
Thank you so much to your front staff and Ms Patel for seeing me this week. They were all very professional and a huge assistance as my eye was in some pain. Please don't hesitate to contact me either if you need any assistance at Digicel - shane.mcdonnell@digicelgroup.com
Mar 30, 2022
My visit was smooth, fast and efficient. The intake was seamless and very professional. I was explained the procedure and outcomes. Glad I chose them for my eyes, an essential part of the 5 senses.
Mar 30, 2022
Efficiency and professionalism
Mar 25, 2022
Great customer service from exam to selection of glasses. I didnโt feel rushed at all to make a selection, when I chose my glasses. I appreciated being guided through each process. Thank you Atlantic Vision !
Mar 25, 2022
Great team. Friendly service.
Mar 25, 2022
Dr. Samms was extremely professional and reassuring. He explained while providing the various tests and ensured clarity if there was possible misunderstanding. It was pleasant eye exam experience.
Mar 24, 2022
A wonderful combination of professionalism, help and friendly staff!
Mar 23, 2022
I was inadvertently overcharged for my 2012 purchases, and to my surprise, I received an email stating so. As you can imagine, I was please to hear that I had a credit on my account. Let's just say that administration could have overlooked this as it occurred ten years ago. I must say that an honest and integral person would make the effort to rectify a ten year old error that could otherwise have been ignored. For that I am grateful! Thanks Atlantic Vision! The smallest acts have the largest impact. Teneika Eve PhD
Mar 22, 2022
Excellent treatment from all concerned
Mar 18, 2022
From the first lady who performed my preliminary exam, to Dr Littlejohn (as ever) was wonderful and Michael (and another lady in the Reception area) were so helpful and patient helping me choose some new frames. A great experience all around. Thank you !!!
Mar 16, 2022
I was extremely happy with my service that I received at my recent appointment with the doctor.Well done to all.
Mar 14, 2022
Excellent and professional service
Mar 11, 2022
Excellent service Professional staff very clean safe environment I would recommend all my friends and work colleagues to go here I wouldn't go anywhere else
Mar 8, 2022
Quick and efficient . Thank you to all the staff - very friendly
Mar 3, 2022
I received professional friendly treatment. My appointment was timely, and all my questions answered. I would, and have recommended Atlantic Vision to friends
Mar 2, 2022
A courteous and professional reception as always.
Mar 2, 2022
Everything was excellent.
Feb 11, 2022
The technicians and Doctors are very good
Feb 11, 2022
Incredibly efficient visit; no waiting and pleasant experience.
Feb 10, 2022
I had a wonderful time at my appointment
Feb 6, 2022
I am very satisfied with the services that I receive from Atlantic Vision. The Customer Service from beginning to end is great. I have never been disappointed with my appointments, the reminders in advanced and the atmosphere on a whole.
Feb 4, 2022
As always the professionalism at Atlantic Vision leaves you feeling well taken care of. Dr. Littlejohn and the other technicians all work together to ensure that your concerns are heard and addressed.
Feb 3, 2022
Service is always great and very accommodating!!
Feb 3, 2022
On time, very professional ,clean everyone was helpful. Janet Neale-Robinson
Feb 1, 2022
I had a very successful visit with Dr Littlejohn
Jan 31, 2022
Good service as always. Lots of laughs deciding on frames for glasses. Thanks, Renee!
Jan 29, 2022
Overall experience was efficient and professional.
Jan 27, 2022
I enjoyed my experience with Atlantic Vision Care from the person who met me at the door to the person who did my pre-stuff before I met with Dr Ami and then to the lady who helped me choose frames and took my payment.
Jan 25, 2022
Always so efficient. Thank you!
Jan 24, 2022
Great Service Thorough check up
Jan 21, 2022
Fast, efficient and friendly service at both the eye exam and the glasses order. I highly recommend Atlantic Vision.
Jan 19, 2022
I was very pleased with my visit to Atlantic Vision care; the service provided by the optician and customer service advisor was 10/10. Over the past week my husband and I have both visited the store and left very happy.
Jan 19, 2022
Excellent service from the greeter to the proeedure. Awesome facilty. Thank you for your services.
Jan 16, 2022
Despite me being 3mins late for my scheduled appointment, staff were very cordial and helpful. The service was excellent, i never have any issues with Atlantic Vision Care.
Jan 13, 2022
The service, attention and friendless of all staff was, as always, amazing. That is the reason I will continue to use Atlantic Vision and recommend your services to everyone.
Jan 11, 2022
My experience with Atlantic Vison was fantastic, the staff is very friendly and helpful. The Doctor as very thorough with her explanations.
Jan 7, 2022
Had a great visit yesterday.wonderful caring Staff always.i was there in 2018 also.thank you For the best professional care.
Jan 5, 2022
Eye examinations are tensioned filled , always. Bermuda's climate has changed, and often, concern is liasing with someone who can put the client at ease, under any circumstance. [ Women make me uncomfortable, yet I have to interact with them occasionally.]. Overall 3 out of 5.
Jan 5, 2022
From reception to check out all staff were professional and courteous, a very good experience.
Dec 22, 2021
Amazing service and attention to detail.
Dec 17, 2021
My annual eye examination at Atlantic Vision
Dec 16, 2021
Great service. Dr. Littlejohn is awesome.
Dec 13, 2021
Professional service. Great staff! I always have a plessant experience whenever I come there.
Dec 10, 2021
Excellent service, very friendly
Dec 10, 2021
Efficient service and staff helpful.
Dec 2, 2021
I have to say that we received exceptional service from the moment we arrived for my daughterโs appointment. Dr. Patel and her team were very professional and friendly. All Covid protocols were followed and we felt completely safe. The bonus is that my daughterโs glasses were ready the same day!
Nov 30, 2021
My visit to Atlantic vision care was very enjopyable. I was very impressed prior to my arrival by the very professianal and friendly manner of the person who received my call to make an appointment. Unfortunaley this time of treatment, once common in most Bermuda establishment is sadly missing these days. On the day of my appointment, I was well received into a very attractive, clean and well organised facility. Throughout the process I received excellent and very informative service. I left Atlantic Vision Care feeling like I really mattered, and they appreciated me as a person they could assist.
Nov 25, 2021
Thank you for the chance to sayโฆ Do not change a thing! In these unprecedented times most services are very cold and tense. But This was not the case with Atlantic personnel From the entrance to the exit each person was friendly and professional! Thank you again for you excellent service.
Nov 24, 2021
Only issue was the checkout / payment process took nearly 10 minutes????
Nov 16, 2021
Excellent - flowed flawlessly
Nov 10, 2021
Awesome customer service.
Nov 9, 2021
Always have great service
Nov 9, 2021
Staff who are professional, highly competent and friendly. Great facility too.
Nov 5, 2021
I love ittttttttttt .....the place the customer service was the best im definitely coming back there any time I need to ๐๐๐๐ # Atlanticvisioncareforthewin
Nov 4, 2021
My appointment with Miss Patel was excellent in all aspects. She was very professional and knowledgeable and explained everything to me. Overall a positive experience with AVC
Nov 4, 2021
As always, I have nothing but good things to say about the staff and service, especially during these difficult Covid times. Suggestions: *I arrived 5 minutes early for my appointment so I could first use the bathroom (being 80) but there was no one at the door to speak with and the screen choices do not include 'may I be let in 3 minutes early to use the toilet' . *I wonder how many others labored over inserting our local phone #, not realizing it requires the additional 441 international code? A man sitting on the bench said he too had puzzled over that for a while. Possibly a mention that 10 digits are necessary would be helpful.
Nov 3, 2021
My visit was great, interactive, professional.
Nov 1, 2021
I always enjoy my visits Dr Sams is knowledgeable and has an excellent โwith patientโ manner
Oct 27, 2021
Personally I did not need all the email reminders, but I appreciate that some clients want them.
Oct 27, 2021
Hello my exprience been good and the eye doctors who made my examination was really good and also the first lady who assist on me to choose a good frame was awesome.. but on my last when i am paying.. i have a girl feels like being rude on me.. but anywayss most of my expirience was really good and awesome.. happy to get my first eye glass in the island really good..thanks a lot.. hopefully i can get it today... have a nice rainy day!
Oct 27, 2021
As it was our first visit with your establishment and as a senior, we were unsure about the experience we would undergo. However, your professionalism across the board, honesty, and caring persona made us feel very comfortable and your exceptional thorough services surpassed our expectations. We thoroughly enjoyed our visit with you and will definitely be back again. Many thanks.
Oct 26, 2021
Loved my visit. You have amazing staff and eye doctors who are so attentive. So happy to be back and wont ever again miss a year. And will NEVER go back to Dr. STOVEL GROUP. Words can't describe how appreciative I am. Thank you for working during this horrible pandemic I made sure I was tested prior to coming and also did a rapid antigen test to protect your stuff because what they do goes above and beyond I'll just service they make us feel like they truly care and they're not just telling us a product. Keep up the good work see you when my glasses are ready it's going to be nice to be able to see medications again and be able to read charts before taking care of my patients.
Oct 15, 2021
Excellent care . Friendly staff . Good explanation on annual changes in vision by the Doctor.
Oct 15, 2021
Facility is state of the art. Excellent customer service. Staff very professional.
Oct 11, 2021
As usual everyone was pleasant and professional. From the moment you enter the premises to the time you leave, the staff are helpful and courteous.Don't change a thing!
Oct 11, 2021
I visited Atlantic cafe for the first time and was truly impressed. The doctor and her assistant were very thorough. The lady that helped me to chose my new pair of glasses was very patient and very professional. I love Atlantic Vision Care.
Oct 11, 2021
Great experience. I will recommend your business.
Oct 11, 2021
Good day, Nadia was excellent, she collected us from outside took our temperature and than lead us in the room for the examination. Once she had finished took us into the Doctor room she examine my eye she was very friendly and explain everything in full details. My first time to Alantic Care I will be making this my home for my eye care
Oct 8, 2021
That was my first visit to Atlantic Vision Care and the service was great. The two ladies I had to go where very helpful. They explained everything and it made me comfortable.
Oct 6, 2021
Great service, great staff.
Oct 6, 2021
Very helpful made you feel comfortable and safe.
Oct 4, 2021
Good morning I would be pleased to provide my feedback. Right from the start I was greeted at the door by Evelyn and she was wonderful, moving on to Dr. Reid very thorough in her exam, from there to Michael very helpful and the whole staff showed professionalism, were very well received and receiving I had a great experience with everyone and would like to send my thanks to you. I made an appointment for my husband and would recommend your service to anyone.
Sep 28, 2021
5 Stars.....All brilliantly organised
Sep 24, 2021
Staff friendly and helpful as usual. I always like to go to the guy, but I don't remember his name!
Sep 23, 2021
I have a wonderful experience when having my recent eye test. Everyone was very professional, efficient and friendly, I would definitely recommend Atlantic vision to family and friends.
Sep 20, 2021
Excellent professional service ๐. I was thoroughly pleased with my entire experience. I feel confident that my needs were a priority .
Sep 17, 2021
I love to come here because your staff are so friendly and professional.
Sep 16, 2021
I had a problem with the eye drops previously, I would have liked to see that noted on my file, however I was told that that would happen for my next visit and the eye drops used this time were perfect.
Sep 10, 2021
Very helpfull, always nice and pleasant.
Sep 10, 2021
Good day, My check in and prep work before seeing the doctor was good. I had one or two questions and the responses were good.
Sep 3, 2021
I was very pleased with my experience. Everybody was very friendly and helpful.
Sep 2, 2021
Excellent service as always from Dr. Littlejohn, Evelyn and Micheal.
Sep 1, 2021
First visit and I can say, amazing job from start till end.
Sep 1, 2021
As usual, I was impressed by the professional and personal service I received at Atlantic Vision Care.
Aug 31, 2021
With COVID and everything my experience was good.
Aug 27, 2021
Very friendly and professional staff. My appointment was right on time and my specs were ready the next day!
Aug 24, 2021
Exceptional service in spite of the pandemic.
Aug 24, 2021
This was my first appt., and I was thorougly pleased and impressed With everything.. The staff was exceptional, and the tecnician who Helped me with frames was very attentive and eager to help. You Have earned me as a permanent patient!
Aug 20, 2021
Very knowledgeable and friendly.
Aug 19, 2021
Excellent service. Professional, polite and courteous staff. Well maintained building, interior and exterior. A great experience.
Aug 17, 2021
Dr. Reid was very professional and very informative
Aug 10, 2021
The entire experience did not disappoint. 5 stars
Aug 6, 2021
All of your staff were very helpful
Aug 1, 2021
As always, it was a pleasant experience. Punctual and professionally performed.
Jul 28, 2021
Wonderful service. It was the first time I've had an eye exam in nearly a decade. Everyone was helpful and friendly. Definitely recommend!
Jul 27, 2021
Simply, the Drs and staff are amazing!!!! Great service, friendly staff and professional.
Jul 27, 2021
The service at Atlantic Vision Care is very good and friendly. I find the staff are professional and majority have a pleasant attitude. COVID guidelines are adhered to and is appreciated.
Jul 26, 2021
I appreciate that caution is necessary with regard to covid at the moment, but given the heat and lack of shade outside, it is surely possible to allow clients to socially distance themselves in a waiting room at this point? Otherwise, a seamless service.
Jul 26, 2021
Excellent and friendly service.
Jul 23, 2021
Probably the most professional 'medical' appointment available in Bermuda that I attend. All the staff are courteous, professional and know their jobs impeccably.
Jul 22, 2021
Fantastic place! Elegant place, great customer service, everyone is friendly and helpful. I would definitely recommend everyone to go here.
Jul 21, 2021
I am always satisfied with the care and consideration, also the explanation given by Dr.Littlejohn.
Jul 20, 2021
I was very impressed with everything. Definitely five stars
Jul 15, 2021
Excellent assistant and Doctor. They were professional and thorough.
Jul 13, 2021
Prompt, informative, professional and on schedule.
Jul 13, 2021
I was amazed by the aesthetics as soon as I entered the building and was led straight to pre-exam room...it beats anywhere where I've been in the U.S. The service was wonderful, the staff were friendly, and efficient. I didn't have to wait for anything...they had to wait for me to choose frames. Overall I had a relaxing experience.
Jul 8, 2021
I had a turn for the worst in my sight and when calling Atlantic Vision Care, you guys had me in the next day and took care of me. Five stars ๐
Jul 7, 2021
I had an excellent service. The staff were very professional.
Jul 6, 2021
From the first time I visit Atlantic vision the customer services has always been more that what i have expect to get. The services has consistently exceed my expectations.
Jul 6, 2021
Very professional, friendly staff and lots of help with choosing new glasses.
Jul 1, 2021
I have been coming to Atlantic Vision Care since Jahzy was 5 years old and have been pleased with the care he receives. Unfortunately I was not impressed that Dr. Patel took it upon her self to do extra scans on Jahzys eyes without informing me about the charges I would incur. Also she never asked she just said โcome let me take a quick scan of your eyesโ. In the future I would appreciate if someone would make it known that I would be getting charged extra, almost $100 extra.
Jun 29, 2021
Over all good service thanks ๐ ๐ค
Jun 24, 2021
I was greeted at the door with a smiling face ( in a mask) but I could see it in her eyes. The appointment went great! Expensive, but I was given great care!๐
Jun 24, 2021
My appointment- as always - was phenomenal! I will stay with Atlantic Vision!
Jun 24, 2021
As always it is a wonderful experience coming to your office, everyone who works there are so nice and HELPFUL. Thank you for having such a great crew!
Jun 18, 2021
I have been a patient of Dr. Samms since he set up his first office in Bermuda and have been more than pleased with his Professionalism and Excellent care. When he told me last year that he would be moving on to other areas in the organization my heart sank, wondering who would be by next doctor. I was so pleasantly surprised at my visit this week, my new doctor is just as Professional and caring as Dr. Samms. I am a happy camper. Dorothy Ann Seaman
Jun 18, 2021
Very friendly and professional staff. A clean and modern office.
Jun 18, 2021
I would like to see a biography of the staff especially the doctors.
Jun 17, 2021
I have not had an eye test done for many years, and was a big nervous. The whole process was very pleasant professional experience.
Jun 16, 2021
Friendly staff and always very clean.
Jun 16, 2021
Very professional service, clean and well organized environment. Detailed questions are asked to ensure your assessment is as helpful as possible, overall a great experience.
Jun 9, 2021
It is always a good experience coming to your office. Everyone is so nice.
Jun 7, 2021
Not the pleasant service that i'm used to from Atlantic Vision care. However, it was different staff from my previous visits. Dr. Reed was good though.
Jun 2, 2021
All staff friendly and welcoming. My appointment was on time and Dr Reed was very thorough, friendly and professional. I am very satisfied with my eye exam. Your establishment is so clean and nicely decorated. Thank you to you all for working so hard in this pandemic!
Jun 1, 2021
As usual everything was great.. the Covid -19 precautions were on point and executed by staff in a very professional and consistently and they were not at all uncomfortable or difficult to navigate
May 27, 2021
The experience was very pleasant and the store is very impressive. Exceeded my expectations. Thumbs up.
May 27, 2021
All the staff were very friendly and I did feel "welcomed". However, my wait outside the doctor's office wws longer than I would have liked - however it was not totally ridiculous. I was a wee bit surprised at the scope of the eye exam (based on my experience with eye exams outside of Bermuda, where I had several tests which were not included at Atlantic Vision) The referral by Dr Reed was also very prompt and the referred doctor was in touch the following day. Overall the visit was a very pleasant experience
May 27, 2021
HI. appointment went well and professional. the Woman that checks you in and does the first tests is efficient. how ever she talks to client like they are a child. that did not came across professionally.
May 25, 2021
I was very pleased with all of your staff .great customer service
May 24, 2021
Very impressed with how all the technicians and doctors sanitized everything from the very start to the end of my appointment
May 20, 2021
I have never had a bad experience with Atlantic Vision Care. I always fine the staff pleasant and accommodating and the Doctor knowledgeable.
May 20, 2021
Oops, sent the last suvey without putting the 5 stars on it. I was very impressed with Dr. Reed. She was very efficient, thorough and friendly. She performed a much more extensive exam than my previous annual exam. I hope she will be allowed to continue to practice at your company.
May 19, 2021
Very efficient and professional Good COVID measures in place. Helpful young with selecting frames. Dr Patel new to me just lovely!
May 14, 2021
Pleasant and professional staff. Very clean facility. Strict adherence to Covid 19 regulations.
May 14, 2021
Superb - highly efficient, professional and friendly!
May 11, 2021
I am always comfortable with the services provided at Atlantic Vision, your staff are very welcoming knowledgeable helpful and professional. I look forward to my eye appointments, and now my daughter is there as well as a patient. continue to serve and advise your doing a great job.
May 10, 2021
Dr Patel was very good as always. Not pleased to learn that all of my glasses had anti-glare film when I specifically said I did not want it on any of them. So I had no idea how to clean them properly as no one told me and I didn't expect to need to know. So a pair bought a year ago is already ruined. However they have offered me a fair solution. But it shouldn't have happened in the 1st place.
May 10, 2021
Every one was polite professional . My visit was pleasant .Thank you .See you in Two weeks or when my new glasses are ready ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ
May 7, 2021
Very professional establishment with great customer service from each staff member. Doctors are sure to explain everything step by step for the client to understand. Covid guidelines are in full effect to ensure your visit is as comfortable as possible. Thank you yesterday for a great yearly check up!
May 6, 2021
The staff are very pleasant, very courteous and very helpful- from the staff conducting the pre-test, to the doctor performing the examination (Dr. Littlejohn), to those helping with the selection of frames, to the admin staff- it was a wonderful experience and I would definitely recommend Atlantic Vision Care. You guys are great!!!
May 5, 2021
The reason I love this place is because the staff is so friendly and helpful. Also, I feel that the technology is up to date. I highly recommend this place for your vision care.
May 5, 2021
Always a pleasure to attend my appointment. The service and eye exam is always swift and friendly.
May 4, 2021
I was very pleased with the level of customer care. Prompt, informative and helpful.
May 4, 2021
Your team is well organized, very professional and pleasant. It is a pleasure to attend appointments which is not the norm generally for appointments. A plus all round. Thank you.
May 4, 2021
The whole process was excellent, and they kept me up to date as to what the changes were. I was well prepared when I arrived for my appointment
May 4, 2021
I was impressed with my recent visit to Atlantic Vision Care. I received friendly, efficient service in a beautiful modern facility. There were plenty of staff around to make sure that I was helped from the beginning to the end of my appointment. Also, the bill was very reasonable for the service I received. So glad I made the switch!
May 3, 2021
I was very pleased with the visit
Apr 30, 2021
The service was very good as usual. Attention to cleanliness during this Covid period is excellent. They wiped every machine before using and also sanitized their hands after touching any equipment. It was really great. Very professional and caring staff
Apr 29, 2021
Staff are very professional and very friendly and polite. I cannot fault them. I wish all people who provide a service in Bermuda were like them.
Apr 29, 2021
I was impressed by your COVID-efficient manner of care.
Apr 28, 2021
Excellent service. Made to feel at ease and feel confident in the thorough eye examinations.
Apr 26, 2021
I honestly can't say enough about how great my most recent experience went. Even with the safety restrictions in place due to the pandemic, and the additional stress that they must cause to keep up with, everything went smoothly and quickly, with every staff member I encountered being efficient, informative, and very friendly.
Apr 24, 2021
Excellent service provided by Atlantic Vision Care!
Apr 22, 2021
Absolutely lovely staff, clean and friendly environment. All staff are very accommodating and knowledgeable.
Apr 21, 2021
Dr Patel was amazing! Very calming and reassuring. The young lady who did my initial exam was friendly too!
Apr 21, 2021
Fabulous service every time!
Apr 16, 2021
Very good. Everyone was very pleasant!
Apr 16, 2021
I had an excellent visit as always. Friendly and professional staff, prompt service and a very nice environment. I also appreciated that strict Covid protocols were followed. A special that you to Michael who was kind enough to fix my backup pair of glasses that were badly warped.
Apr 15, 2021
As usual, very good service by all at Atlantic Vision
Apr 12, 2021
A very efficient service. I took my two children and we were seen on time, both children had very thorough first appointments in which every aspect of their vision was examined and then we were offered a friendly service when it came to choosing glasses - thank you!
Apr 8, 2021
Friendly staff, professional, very helpful, overall all experience was excellent service. Keep it up Atlantic Vision team.
Apr 7, 2021
Iโm delighted to say that everything went more than satisfactorily! Everyone was courteous, professional and delightfully good-humoured, everything went as smoothly as one could hope, and I now look forward to the follow-up fitting. Thanks!
Apr 4, 2021
Everyone was polite. Lots of smiling faces.
Apr 1, 2021
Very professional and friendly treatment from both the optician and the staff.
Mar 31, 2021
I have heard from different sources following my visit, the practice of keeping people outside needs to be reviewed. You have a lovely big room. When i was waiting, a couple walked away. Three of your employees were at the recepton dcsk. I have no complaint about your lovely staff who helped me, especially Dr. PATE.L
Mar 27, 2021
As this was my first visit to your offices, I was pleasantly surprised throughout the whole process. Personnel were efficient - time-wise, and performed with professional expertise and demeanour. From the opening of the door upon arrival, to my departure, I felt like it was a 1st-class experience.
Mar 26, 2021
Excellent professional customer service. Friendly staff and modern office.
Mar 23, 2021
Your on line presence is OK as it is now
Mar 22, 2021
Very professional, well organised and punctual from arrival through the various tests/procedures and the examination.
Mar 19, 2021
Awesome Experience: I had the pleasure of accompany my mom Mrs. Loretta Place to her eye appointment on Tuesday March 16, 2020. We can both say without a doubt that it was one of the best experience that we encountered. The greeting at the door with Arianna and the pre-op amazing. Very professional, very attentive, everyone looked smart and polished. Dr. Patel/patient experience was non other than first class. Due to the recent economical times as a senior it was well received finically. My mother is looking forward to her next visit in a year. I have been on such a high that I have recommend your establishment to other members of my family, Keep up the good work and thank you.
Mar 18, 2021
Amazingly courteous and efficient... lovely people.
Mar 16, 2021
Excellent experience. The staff are very polite and professional.
Mar 14, 2021
Excellent policy with the current situation of COVID19 pandemic. Most is digital and if we can book an appointment online that would be super. Convenient location with brilliant parking spaces on property. Friendly staff.
Mar 13, 2021
Efficient service I was very pleased with the lady that met me at the door and assisted me also with the doctor that examined me.
Mar 13, 2021
Overall, service was thorough and good.
Mar 10, 2021
efficient, proficient and professional!
Mar 10, 2021
My first visit to Atlantic Vision - efficient, friendly & even fun!
Mar 5, 2021
professional, clean, safe, friendly,
Mar 3, 2021
Dr Reid was professional and efficient.
Mar 2, 2021
You have a great business model. You only hire exceptional employees who take pride in their work. As a former business owner for over forty years I understand the challenges. Well done keep it up.
Feb 26, 2021
Clean, on time, friendly service!
Feb 25, 2021
Dr Patel and Tech Arianna were excellent. All staff friendly and professional
Feb 25, 2021
The service was great from the time that I was greeted. The exams were performed in a very professional manner. I was even helped picking the two frames that I required. The young ladies at the reception desk were very pleasant.
Feb 24, 2021
I had a wonderful experience at my appointment. The staff are AWESOME in their interactions with patients and knowledge of their profession.
Feb 23, 2021
Very good reception from greeting at door to appointment. Thanks for being extra careful during Covid.
Feb 21, 2021
Despite the corona virus, there was very good customer service.
Feb 19, 2021
4 stars only because of frame selection
Feb 19, 2021
I had a pleasant visit with AVC today.
Feb 18, 2021
Service was friendly from the moment I entered to the moment I left. Staff was very nice and helpful.
Feb 12, 2021
Timely reminder, straight to the point!
Feb 11, 2021
Great service from phone call reminder of appointment to payment.
Feb 8, 2021
Service was excellent from the time I walked through the door to the time I left.
Feb 4, 2021
Service was excellent staff was excellent.
Feb 4, 2021
Great service. Very efficient and professional.
Feb 3, 2021
I arrived about 10 minutes early but was greeted pleasantly at the door and ushered right in. Every one of the staff is professional, courteous, and helpful. If I had to make one negative observation it would be the amount of time spent waiting. It was approximately 45-50 minutes from when my appointment was and when I was actually seen by the doctor. Add to that time getting fitted for glasses and I was there for approximately 80 minutes. Having said that, I realize that with the new Covid protocols things run differently....but there was a lot of waiting yesterday. Again....I would gladly wait again as the staff were amazing....helpful, cheerful and enthusiastic. It's why I keep coming back and will continue to do so....however long I have to wait!
Feb 2, 2021
Excellent service as per usual ! All the best for the new year to your organization!
Jan 29, 2021
From the moment I entered, the staff were very attentive and comforting. Glad I listened to my clients.
Jan 29, 2021
If you could clearly state in appointment reminder email to come wearing contact lens that would be helpful. Currently the email says to bring along but not wear. I did that but the Doctor wanted them in when I arrived. Doctor told me that happens with many patients.
Jan 27, 2021
I was very pleased with the professional services. Good staff and very clean, the best vision care providers I have been to here and abroad. Janet Neale-robinson.
Jan 27, 2021
The staff were prompt, helpful and very friendly
Jan 26, 2021
Excellent service as usual
Jan 25, 2021
Excellent customer service, pleasant and easy to speak with. Professional and Quality service, up to date examination technologies .
Jan 24, 2021
Atlantic Vision is friendly and keeps to the appointment schedule. A pleasure - even when my eyes have to be dilated - lol.
Jan 21, 2021
Atlantic Vision care is a highly professional outfit and Dr. Littlejohn is excellent
Jan 20, 2021
It was a very pleasant experience and am most impressed.
Jan 20, 2021
Extremely pleasant and professional staff!
Jan 18, 2021
Excellent services - runs to time, everyone very friendly, clearly very competent team and a lovely office facility. I highly recommend tham.
Jan 18, 2021
I was very impressed with Dr. Samms and all the staff. They made me feel very comfortable in the whole process of getting my new glasses. I would recommend Atlantic Vision to anyone who ask.
Jan 18, 2021
I wish more doctor's offices were run the way you do! It's so efficient and hardly a wait. I felt safe and well taken care of. Dr. Batel was very thorough and explained things clearly. Thank you!
Jan 14, 2021
Had the best service on Monday, from the time I checked in and entered the building, till the time I left. I was greeted by Arianna Stirling who I had my pretest with who was friendly and professional, then had my exam with Dr. Ami Patel who was personable and knowledgeable. Carra Maybury who was efficient and chill sorted me out at front desk and both her and Arianna gave me honest opinions and helped me pick out the best frames for my face. Top notch ๐
Jan 13, 2021
Easy, professional and covid-safe space - in and out in no time!!!
Jan 11, 2021
Very professional and friendly service
Jan 11, 2021
I am happy with the services provided by Atlantic Vision care. The examiner was very friendly and helped me to feel comfortable. The wait time was short and the staff were all friendly and helpful.
Jan 10, 2021
The service was very good and the staff were very helpful .
Jan 9, 2021
I was Happy with my service
Jan 8, 2021
Very professional and efficient service thank you - great to be greeted at door and taken in promptly. Thank you
Jan 7, 2021
Very professional and efficient service thank you - great to be greeted at door and taken in promptly. Thank you
Jan 7, 2021
I donโt usually care about service. Want to get in and out and into the next thing. AVC always makes me feel welcomed. Amazing staff, very professional and always in good spirits.
Jan 7, 2021
Dr Royland this was one of my best appointments I have ever had you was very informative about my eyes I appreciate the information you was given to me
Dec 21, 2020
Atlantic Vision Care staff are pleasant and polite.
Dec 17, 2020
Very good service. Kind, polite and intelligent staff.
Dec 15, 2020
Dr. Samms was really nice! I was seeing him during my visit as my optometrist was not in the office during the time of my appointment. He was super helpful and professional given that I am normally not his patient. Appointment was quick and efficient.
Dec 15, 2020
A state of the art facility with friendly professionals that gives you the best optimum care and services.
Dec 10, 2020
My experience with Atlantic vision was good everyone was great helpful and pleasant wonderful experience thanks
Dec 9, 2020
I was most impressed with the protocols put in place to manage covid guidelines and regulations.I felt safe during my visit in your establisment and found all staff courteous and most respectful. Especially enjoyed my visit with Dr Samms.
Dec 9, 2020
I found the staff to be extremely pleasant and 5-star service given.
Dec 2, 2020
I am always please with the services I received. Taken on time and everthing is explained what will be done.
Dec 1, 2020
As always. Professional and prompt
Dec 1, 2020
The staff were very professional as always
Nov 26, 2020
This place is excellent, the service and attention from staff is very professional and they make you feel very comfortable as soon as you enter . The selection of frames that they have on display are name brands easily recognized such as.... Ray band..Oakley..and more....and the price is very affordable. I had a complete eye examination plus frame and lenses with specific features for under $600 ... I will highly recommend this place to my friends and family. Thank you Atlantic vision care. Wesley (Mr. Magic) Phillips
Nov 26, 2020
The staff was so helpful and accommodating, from my eye exam to helping me pick out frames that I liked after my appointment.
Nov 25, 2020
Impeccable service loved the friendly environment there and they fixed the minor issues with my current glasses <33
Nov 22, 2020
From arriving in the car park to leaving the car park everything was on point. Pleasant greeting at the door and the receptionist was great not to mention the doctor I saw. Felt very comfortable during the whole procedure.
Nov 19, 2020
Dr Littlejohnโs professionalism and expertise always puts me at ease and I find her appointments efficient but she always finds the time to be friendly and sociable.
Nov 18, 2020
It was very good but the driving home after my appointment was difficult. I wish your company would of informed me before hand to have a very dark pair of shades cause it was hard for me to drive home.
Nov 16, 2020
I was pleasantly pleased at how smoothly and efficiently my appointment went considering our new reality with COVID-19. Job well done in adapting, thank you!
Nov 13, 2020
Excellent procedures for Covid protection & usual excellent care.
Nov 13, 2020
Excellent Service would recommend this company to anyone
Nov 13, 2020
Very professional and efficient as always.
Nov 10, 2020
Nice welcome, timely start to appointment, knowledgeable team, patient, personable service, nice facilities and beautiful selection. All appreciated when you discover your vision is worsening! Congratulations Dr. Samms on a great team and setting with parking ;).
Nov 5, 2020
Vey satisfied with good And on time service. Would recommend Atlantic to everyone
Nov 5, 2020
Very efficient and friendly.
Nov 4, 2020
I found the service at Atlantic Vision Care was excellent. The people that I came in contact were friendly and profession. Thank you for your service!
Nov 3, 2020
Service was professional and friendly. I highly commend Kirsten for here telephone service, suggestions on how to get an earlier appointment and quick response to emailing my prescription.
Nov 2, 2020
As always, I could not fault the service and all in such a smart, modern setting.
Nov 2, 2020
Amazing Service. I will definitely come back for my eye checkups.
Oct 27, 2020
There was someone waiting to greet me at the door when I attended my first appointment for which I was a minute or two late. They were exceptionally punctual, took me to an exam room immediately and began my examination. I was treated with dignity and respect by the doctor and the other staff who were professional but friendly and personable. I was assisted in selecting new frames, fitted for them and told the cost of the visit which is covered by insurance. The entire experience was surprisingly pleasant and I highly recommend Atlantic Vision Care for all eye care needs,
Oct 23, 2020
Very professional and thorough operation. Delightful and competent staff. Several email reminders. They were running a little late for me. I am happy with the diagnosis. Specs to come. But you canโt fail to see that itโs all business in our US style insurance system. I hadnโt been to an optician for 20 and theyโve already scheduled me to come back in 12 mos to get those fees.
Oct 22, 2020
My appt was for 2:40 pm. We arrived on time. We called to let them know we were at the door but it took several calls before someone finally answered. We were let in, temperatures taken etc. and then to taken to a room where my first tests were to be done. She asked me if I had a list of medications. I handed her the piece of paper and told her some of the medications had changed. She handed the piece of paper back to me, so I could amend the list. She then became impatient with me and said that the eye doctor was waiting and that we were behind schedule It made me think somehow we holding things up. It was her tone of voice that put me on defence. Next time I would advice that if a list of medications are needed etc. that we send it in prior to our arrival, so it is on hand and we won't have to be inconvienced with being corrected by the fact that "we are keeping the doctor waiting". Otherwise, she was very professional.
Oct 21, 2020
Always 5 star service from Dr. Littlejohn...
Oct 19, 2020
I find AVC very efficient. The procedures they have put in place during COVID is also top notch I felt very safe being at their offices.
Oct 19, 2020
I appreciated my visit @ Atlantic vision care. They gave professional services
Oct 16, 2020
Very professional and friendly service. Always glad to count on quality people for my annual vision examination.
Oct 11, 2020
Thank you to all the staff at Atlantic Vision Care. That was my first time ever to have an eye exam and I felt very comfortable there. Dr Patel made me feel relaxed.
Oct 9, 2020
Good Day, As always I am very happy to inform you that my visit yesterday was first class, I find your staff to be professional and they just represent you well from the receptionist to the Dr. totally awesome.. Keep up the good work. Sharon Symonds Sharon S.
Oct 9, 2020
Very pleased with the professionalism and pleasant manner of the Doctors and staff.
Oct 6, 2020
I had a great experience the Dr.,young ladies and gentleman were very professional.
Oct 5, 2020
Dr. Littlejohn was amazing! Great bedside manner. Will definitely recommend!
Oct 4, 2020
Dr. Littlejohn is always fantastic as are all the staff at Atlantic Vision Care. I am very happy with my eye exams which I find very in-depth and the staff are very pleasant, welcoming and professional.
Oct 2, 2020
Dr. Roylan and the team were very accommodating and professional. As someone who doesn't tend to do well in medical/hospital scenarios, they made me feel extremely comfortable and allowed me ample time during my eye examination to ensure I was as calm and comfortable as possible. I highly recommend the team to anyone who has anxiety about visiting the Doctors
Oct 2, 2020
In the backdrop of COVID-19, the personnel at Atlantic Vision Care display their commitment to the safety of all in their recent changes for clients.
Sep 29, 2020
Good thing was good 100% Thank you๐๐
Sep 29, 2020
Quite pleased with the safety protocols in place during these covid times but more than satisfied that I could get into a cancellation slot.
Sep 28, 2020
I Love my visits to Atlantic Vision Care because ALL of the staff who work there are extremely attentive! Also, their onsite parking is very convenient. My only hope for the future is that Atlanta Vision Care make an effort to bring in more spunky frames that are real statement pieces.
Sep 28, 2020
Have always had a good experience with my appointments at Atlantic Vision Care. All staff, from technicians, doctor, assistants, receptionists have explained procedures and are knowledgable.. At this time, I did not require a new vision prescription, so just had a very quick glance at existing available frames..
Sep 26, 2020
Overall, I was pleased with my visit. Dr. Patel was very good and explain things very well. There were three people at the front desk two of them seemed very cordial and cheerful. One was a young lady with a blonde Afro since she was wearing a mask I wasnโt sure who she was. Another was Ariana who is very cheerful. The with her hair pulled back, who fitted me, seemed miserable. Sometimes I thought I mustโve done something to annoy her. But I canโt imagine what that was. I was cordial. She seemed irritated. I was tempted to ask her whether she likes her job. I donโt wish to get her into trouble. But I think she should learn now, while she is young, and that your attitude makes a difference in whether or not you are enjoying life. Though I understood her explanation, she seemed irritated at having to give one. I hope she was just having a difficult day.
Sep 24, 2020
As usual the doctor was very professional. She explained the contact lense examination process as well as provided suitable options. I was very pleased with the feedback.
Sep 18, 2020
The eye test and Drs were excellent. Only part frustrating was when went to get new glasses. The system wouldnโt work and find my insurance. Was supposed to get a call yesterday and still havenโt heard. I checked and my insurance def covers it.
Sep 10, 2020
Very pleasant experience. Everything seemed much easier-even the eye dilation. It wasn't as painful and seemed to be almost instant! All the tests were done safely and professionally. I even appreciate the pressure test with light more than the old air puffs
Sep 9, 2020
Very easy check in process, and professional care during my appointment. Thank you.
Sep 7, 2020
Excellent service but the costs of frames here on the island are still very high. I recoomend sourcing your frames from less costly markets/countries.
Sep 7, 2020
Excellent establishment , Was impressed under these pressing circumstances. I was offered to select frames after visit . I opted not to have . Your hours are excellent and very convenient working at the East End. I wanted to put lenses in 2 pairs of frames , I thought I could just drop off the frames and pay and collect when ready . I was told no I couldn't the frames needed to be fitted . I was given an appointment for 4pm and told it can only be done between certain hours. I thought that if my appointment was for 5:15 and would have been accommodated after the exam to have frames picked out if need be , then why cant I have a later appointment .
Sep 2, 2020
Service was excellent, thank you.
Sep 1, 2020
As always I found my appointment with Dr. Patel to be informative and professional. Also as always I find your front desk staff to be very polite and caring.
Aug 28, 2020
While we get used to the new normal I found my experience was great from start to finish. Everybody was helpful, informative and friendly.
Aug 28, 2020
Super service. Thank you.
Aug 25, 2020
Very professional and helpful. I will be back
Aug 25, 2020
The staff at Atlantic Vision Care are always very professional and helpful!
Aug 24, 2020
Very professional. All the staff was polite and cheerful.
Aug 21, 2020
It was honestly great, I arrived at my scheduled time and I was immediately brought inside to start my appointment. Everyone was very pleasant and positive, and I didn't feel awkward or uncomfortable at any point during my appointment. It went quickly and smoothly, I was in and out in about half an hour
Aug 18, 2020
I feel that due to the pandemic, I feel that Atlantic should be open on Friday afternoons and Saturday mornings. There are a lot of people in need of your services.
Aug 10, 2020
I have been going to AVC for quite sometime. I feel the same sense of professionalism every time I go. Even in these unprecedented times I felt very safe.
Aug 6, 2020
Excellent service. Advised of the process in the selecton of eyewear. Ensured that I was comfortable. Kudos to my technician, cannot remember her name. She was very pleasant and assured that I was informed of each step in my section and process for my new eyewear. Thank you also Atlantic Vision Care for my seniors discount. Now i am anxious to have my new summer look with my new eyewear.
Aug 5, 2020
Good day, I had an examination on August 4th, 2020 - my first for many years. The level of service received by the staff was excellent. I was greeted at the door and went through all of the COVID protocols. The pre-examination prep was quick, exact and the staff member was excellent in maneuvering me through the process. Dr. Littlejohn, who performed my exam, was professional yet very friendly and had a welcoming sense of humor which made me feel at ease as she conducted the exam. She was able to answer questions that I had. The staff who assisted with my payment and checkout were equally friendly and professional. Overall it was a great experience!!
Aug 5, 2020
I had an excellent appointment from arrival, prelims, examinations, glasses frames selection and payment.
Jul 28, 2020
As usual exceptional service from the time we walked in the door. The most caring staff obviously a very happy place to work
Jul 27, 2020
Everything was fine, I just missed not seeing Dr. Samms and having our annual chat
Jul 27, 2020
Everything great until Dr Littlejohn took me over to the lady who would be ordering my new lenses.who was on her computer and introduced me .The lady never acknowledged our presence , not even a glance in our direction. Dr Littlejohn left the prescription on the desk and indicated that the lady would take care of me. I sat there feelling very awkward for what seemed like a long time and the she finally looked up and told me how long it would take to get the lenses and the total cost. I took out my credit card and she said โโyou want to pay for them Now?โโ I said I thought one had to pay in advance before ordering and she said well yess but not everyone does. By this time I am confused! Anyway the rest of the transaction was smooth . Thank you for listening.
Jul 22, 2020
I have always felt so comfortable when on my visits to Atlantic Vision Care, the staff are friendly and professional. As we are in a pandemic stage, we are met at the door with hand sanitizer. The person that greeted me was extremely courteous (my apologies for forgetting her name) she was also the person that prepped me for the Doctor. Dr. Alexandra Littlejohn is the best, she is so pleasant to deal with.
Jul 22, 2020
I was very impressed by Dr. Patel's presence and patience w/ my father (he is very hard of hearing); her willingness to explain the issues in laymen's terms and repeat as needed so that my father could hear her.
Jul 22, 2020
All staff are extremely friendly, professional and caring. Well done!
Jul 22, 2020
I enjoyed my experience overall. The staff were on time and I did not wait for a second once I arrived. It is evident the staff know how to work well as a team. I felt like my needs were important to everyone I interacted with. Everyone was professional and kind.
Jul 22, 2020
Wonderful experience at Atlantic Vision Care. Staff were very friendly, helpful and caring.
Jul 16, 2020
My visit was very productive. Everyone was polite and helpful. Kind regards - Birdie .
Jul 14, 2020
A very good caring company
Jul 11, 2020
Good experience with friendly and professional service.
Jul 9, 2020
Great Service, lovely staff, and a superb stock of eyewear sure to delight anyone who needs to wear glass! :-).
Jul 8, 2020
I was pleased Atlantic Care Vision kept its valued wellbeing clients guidelines updated during the COVID 19 closure. They have demonstrated true concern for not just their valued clients, but an equal genuine concern for their employees.
Jul 3, 2020
The staff with whom I interacted were very friendly. There was some confusion with my appointment, as I booked an eye exam, however when I arrived, the appointment was in the books for me to pick out glasses. I have never had an appointment at AVC before, so it was unfortunate that my first encounter was a mix-up. Also, while I completely understand the precautions we have to take in light of COVID, I am 8.5 months pregnant and was a little dismayed that I was initially asked to wait (standing outside) while someone tried to get to understand the mix-up. I asked if I could sit indoors and was obliged - so all is well that ends well. I ended up using a prescription I had received from Lenscrafters in December - because I am in desperate need of glasses and the next appointment for an eye exam was a ways out.
Jul 3, 2020
Usually love coming to my annual eye exam. Was not seen by Dr. Littlejohn this time. Would prefer to have been made aware of this change ahead of time. Was happy to peruse for new glasses as is my custom. Have been buying glasses for over 40 years. This is the first time I felt rushed and impatience was pointedly conveyed because it was someoneโs lunch hour. I was told more than twice it was lunch hour. Not impressed. My experience this time was off putting and frankly disappointing.
Jul 2, 2020
It was my first time scheduling an appointment with Atlantic Vision Care. I was very impressed with the facilities, the team and my overall eye examination. Great job!
Jul 2, 2020
Elegant building, pleasant staff, efficient
Jul 1, 2020
whole exam was excellent from start to finish
Jul 1, 2020
The entire experience was professional and the service was top notch especially with the new rules that have just come into play.
Jun 24, 2020
I am so pleased with the service that I've recommended 3 others to go there and get their eyes tested.
Jun 22, 2020
Courteous, professional services from all the staff.
Jun 20, 2020
During the time of the Covid-19 Crisis the precautions that were put in place made my visit all the more easier. I felt very confident that I was in a healthy and sterile environment
Jun 18, 2020
Efficient and helpful in glasses selection
Jun 12, 2020
The customer service was exceptional! I felt very comfortable with the staff and I would definitely recommend friends to pay them a visit.
Jun 11, 2020
Everything was very professional - from the person who opened the door until I walked out. All "pandemic" precautions were in place. The service was excellent.
Jun 10, 2020
Dr. Littlejohn was very professional and explained to my son the changes he had with his vision and the options he had for this glasses. He felt very comfortable and liked his follow up appointment.
Jun 9, 2020
I had an absolutely wonderful and professional experience my annual eye examination. I felt safe and comfortable and the staff was on time and very professional.
Jun 9, 2020
The visit was excellent! The service was quick and very professional. From being greeted at the door, to hand sanitization, to meeting with the Dr and the after care for frame selection. Thank you for ensuring that your staff represent even in your absence! My husband was welcomed when he arrived to help me decide which frame I wanted to purchase. And it turned out that he also ended up purchasing frames too as the new stock was on display (stock was low when he had his eye exam a short while ago so he was waiting for a new selection). We're happy and can't wait for our new frames to arrive.
Jun 4, 2020
My appointment was great, and all your staff treated me well. Everyone is always so helpful and courteous
Jun 3, 2020
My 14 year old daughter went in for her 1st eye exam, experiencing headaches. I called last week and left a message requesting an appointment and was called back within the hour. Fabulous customer service, and extremely friendly. The staff on the phone explained what the new procedures were due to Covid very clearly. Parking was as always a happy pleasure since you proved customers a parking spaces. I waited outside and when the exam was done the Dr. came to the door and explained in layman's terms she needed glasses for reading/computer and why she was likely having the headaches. She was extremely friendly and took her time to answer any questions. We asked to pick frames out then and there and were directed to the back where the Dr. personally saw that we were paired with a Tech (?) in the back to look at frames and be fitted. As this was my daughters first experience and I am an "old lady" according to my teen daughter, we asked the Tech for help on whats "fashionable". She was helpful offered some wonderful suggestions. My daughter was offered disposable sunglasses for her eyes, and we were offered hand sanitizer and instructed and the Tech walked us to the door and offered the suggestion to open the door without touching the handle (appreciated, and reassuring when it comes to taking Covid precautions). SO happy with the entire process. Thank You!
Jun 2, 2020
I had a wonderful experience from start to finish. The new process with COVID-19 was well-organized and executed.
Jun 2, 2020
As usual I found my experience at Atlantic Vision Care to be an excellent one! Everyone there is professional and pleasant. If only every business were operated as smoothly and professional as this one, wishful thinking. Keep up the excellent standard that you display!
Jun 1, 2020
Super service. You should be immensely proud of your business and its team. I'm off to see a Specialist (Dr. Stovell) on Monday and will return to get new glasses et al. Dr. LittleJohn was fantastic and the individual responsible for processing me was pleasant and professional. I am impressed.
May 28, 2020
I rate your services as 5 star. Everyone is so help and pleasant. I enjoy coming to your establishment.
May 26, 2020
I rate the service a 5 star everyone at Atlantic Vision was very professional. and pleasant. took me in right away for my appointment.
May 25, 2020
Quick and wonderful appointment. Service was excellent was in and out.
May 21, 2020
Very excellent support and service. Dr. Littlejon is very kind and professional. Kristen was very helpful in helping me pick out some frames that look and fit perfectly. I really appreciate her patience with me as I could not see, (my eyes were dilated).
May 21, 2020
Very efficient, professional service.
May 20, 2020
I took my son in to get his exam and from Evelyn who check us in to Dr. Cattel it was a great experience. Evelyn was so sweet. Dr. Cattel was also sweet and explained everything clearly.
May 19, 2020
Great service and attentive staff.
May 18, 2020
My experience at your office was great. Staff were courteous and showed that they cared for me as a patient. The office was run efficiently with minimal waiting time.
May 18, 2020
Atlantic Vision Care is the best vision center on the island!
Mar 23, 2020
All staff at AVC are well trained, knowledgeable and exceedingly professional. This is no doubt a testament of how well they are valued and appreciated by their employer. AVC provides the best customer service in town!
Mar 16, 2020
Very efficient, on time and informative.
Mar 12, 2020
Excellent service as always.
Mar 11, 2020
From the moment I came through the door until the moment I left I was treated like royalty! Everyone was professional and very helpful.
Mar 11, 2020
Overall good service, but need more variety of frames. Clear signs need to be erected showing Mens, Womens and Unisex frames.
Mar 11, 2020
Always a pleasant and efficient experience
Mar 9, 2020
Very impressed with the staff, service and facilities at Atlantic Vision Care. I am happy to be a customer.
Mar 9, 2020
Excellent service from all staff
Mar 9, 2020
I saw Dr. Patel this week. I was very pleased with you she was very nice and professional (and caring). I also had confidence with what she was telling me. This was a great experience even though I am nervous with the problem in my left eye. Thank you Dr. Patel!
Mar 6, 2020
Excellent service, professional environment and friendly staff. Communications great too.
Mar 4, 2020
Excellent health care service
Feb 26, 2020
Awesome service as always! 5 stars
Feb 25, 2020
I had an excellent eye exam experience. I was given an explanation of the process and made to feel comfortable during the process. I was also given details of what the test revealed and ensured I had clarity. I was extremely pleased with the exam and the experience. I am happy my daughter introduced this facility to me. I find everyone professional and sincere.
Feb 21, 2020
I found Dr Samms to be very professional and thora. He took his time and didn't rush me through my examination. Dr. Samms took my age into consideration Thank you
Feb 20, 2020
Yearly visit. Very helpful and friendly.
Feb 11, 2020
Very spacious and clean modern offices and great customer service
Feb 11, 2020
I received very good service from friendly and efficient staff. Dr Samms pleasant personality always makes you feel quiet comfortable.
Feb 7, 2020
My visits for my eye exam are always a good experience. The staff are very professional and happy.
Feb 7, 2020
Very professional, friendly and helpful service.
Feb 1, 2020
The best place for all your vision needs. Great customer service, friendly and knowledgeable doctors and office staff, fabulous selection of glasses, everything is modern and current, and thereโs easy parking. Why would you possibly want to go anywhere else!
Jan 31, 2020
Great job one and all, especially Ms. Ami Patel as she is a real pro - personable, friendly, and highly skilled.
Jan 24, 2020
The service was provided in a timely manner as booked, I was happy with the overall experience
Jan 23, 2020
I enjoyed my first visit to the office. The staff were very welcoming and made the stress of finding out I need glasses very relaxing. They were very helpful and I am happy I chose to come in to Atlantic Vision Care.
Jan 22, 2020
Good stylish and modern facility with knowledgeable staff
Jan 21, 2020
Everyone was very friendly - was in and out within 20 minutes without feeling rushed. Would definitely recommend to others.
Jan 21, 2020
Prompt, courteous and professional service. Highly recommended.
Jan 19, 2020
another refreshing visit with Dr Littlejohn-she is surely an asset to Atlantic Vision care- friendly,informative,pleasant- she gets a 6 STARS FROM ME!!!!
Jan 17, 2020
Despite a mix up in appointments the team got me in quickly and the service was great.
Jan 17, 2020
So impressed with the option of getting off a waiting list for an appointment. Whole checkup took just under 30 min too.
Jan 16, 2020
I am very Pleased with my recent visit to Atlantic Vision Care. Arianna was great, personable, efficient a real joy. The Front desk receptionist is always smiling and accommodating. And Of course, Dr. Samms is an Awesome Doctor. he has been my doctor for quite some time and has built such confidence in me with my challenged right eye. I hate to see him retire from the Clinical aspect of vision but I do know that he will soar as a Manager.
Jan 16, 2020
Great visit. everything was well organized and efficient
Jan 13, 2020
See comments below re wheel clamping.
Jan 13, 2020
I like the way your place is clean, and the workers are helpful, cheerful and pleasant with the customers.
Jan 8, 2020
Expertly arranged and prompt courteous service.
Jan 7, 2020
Excellent service as always. Just collected my new glasses. Other questions not answered are not applicable to this visit.
Jan 7, 2020
It was A nice & Friendly staff I felt comfortable Thanks
Jan 6, 2020
The best service Iโve experienced in Bermuda. Everyone greeted me and smiled. Like they genuinely enjoyed working there. Everything was easily explained to me. Didnโt have to ask questions.
Jan 6, 2020
Love Atlantic Vision Care. Always great service, and with a smile.
Dec 31, 2019
This is y I come here, U guys R the BEST.
Dec 17, 2019
The service that was rendered was above excellence.
Dec 16, 2019
Dr Samms was very,very thorough and patient in his assessments and he took the time to listen to my compaints as well as address them properly. He explained clearly every step of the process I felt comfortable,understiod well cared for. Dr Samms care about his patients. He is very professional. There is a clear demarcation on his role and the role of other staff.
Dec 13, 2019
Very good experience! Very efficient and prompt service with a smile. The best.
Dec 11, 2019
Definitely 5 star service
Dec 10, 2019
It was amazing that you could fit me in at such short notice and make sure my sight was OK. Thank You
Dec 10, 2019
Atlantic Vision Care is hands down amazing. I had an eye condition that I would have never known about had it not been for the wonderful Dr. Samms. All of their staff treat you as the most important patient in the building. Customer service is never lacking no matter how busy they are, you are always acknowledged even if you have a few minutes wait.
Dec 6, 2019
This is Micah's mother, as Micah is still a minor, however, I was very pleased with the service, cleanliness and overall experience with Atlantic Vision Care. I have actually made an appointment for myself to have my eyes tested and look forward to my visit in 2020.
Dec 4, 2019
Very good and professional
Nov 28, 2019
Staff was excellent. Never had such a thorough eye exam, in Bermuda
Nov 19, 2019
Went to Atlantic Vision to have my eye pressure checked. Every member of the staff was friendly and helpful from the person at the front desk to the Doctor. Would highly recommend Atlantic Vision!!
Nov 19, 2019
I was very impressed with the service I received at Atlantic Vision during my visit on Nov. 14, 2019. The staff executed their duties with the utmost professionalism and were very knowledgeable about the products. There was no wait time as I walked in the door, signed in and was escorted directly to the examination room.
Nov 15, 2019
You can count friendly professional staff! Micheal thank you for always making my appointment a memorable one!!!
Nov 15, 2019
This was my first ever eye exam. My experience from the initial call to make my appointment to the actual appointment date was has been great. I received numerous notifications advising of my upcoming appointment. I showed up early as advised to browse and despite my appt being at 12 pm I was taken in early well before my appt time. I was thoroughly advised of everything I could experience after the appointment which was very helpful. I think have found my eye home. Thank you all for the great service.
Nov 12, 2019
Very professional and supportive staff. Definitely would recommend they service to other people.
Nov 7, 2019
Overall I had a very good experience. The staff are friendly and accommodating. The doctor and assistant are careful and gave me clear direction through out the eye exam.
Nov 5, 2019
Very helpful and professional.
Oct 30, 2019
I appreciate the online presence because it is so easy to miss an appointment with a busy work schedule. By receiving the email reminders my calendar is kept current.
Oct 28, 2019
Atlantic Vision is the most thorough and most professional optometrist on the island. All of the technicians, doctors, and other team members are extremely pleasant and helpful. The office is spotless and wait time is limited. Excellent service and a great experience.
Oct 8, 2019
Excellent professional and friendly service .
Oct 8, 2019
Thorough exam and excellent service!
Oct 4, 2019
I arrived and was seen within 5 minutes. Even the periods between tests were very brief.
Oct 4, 2019
Very friendly and professional Staff
Oct 1, 2019
The experience was great. I felt relaxed. Not too much wait-time either.
Sep 30, 2019
As always, I appreciated being seen by Dr. Patel within minutes of arriving at Atlantic Vision-Care. Happily, the visit was a very pleasant one and my follow-up appointnment for next year has already been scheduled! Great service!
Sep 30, 2019
Great service! In and out super quickly.
Sep 30, 2019
Staff was professional, pleasant and caring
Sep 23, 2019
I had an excellent experience
Sep 18, 2019
My annual eye exams are always executed professionally and the staff are very friendly and helpful. The young lady who assisted me with selecting frames was very patient and pleasant, I didn't feel rushed at all. I realized that I didn't understand all of the terms used but a simple question to Dr. Littlejohn and she explained in laymen's terms giving me the understanding I required. I am extremely happy with the service I receive at Atlantic Vision Care!
Sep 18, 2019
The check in process was fast and efficient.The staff very friendly
Sep 13, 2019
A very wow experience as always. The dรฉcor of the office is inviting and the personnel from front to back office were most friendly and professional.
Sep 12, 2019
Very professional and friendly service!
Sep 12, 2019
The staff at Atlantic Vision Care are friendly and professional. They make me feel that I am special. The facility and equipment are modern and I feel the exam is thorough. I appreciate that my condition is explained to me and any questions I have are answered.
Sep 6, 2019
Fantastic care and attention from Dr. Samms and his staff.
Sep 4, 2019
thank you for great service to take care of my granddaughter
Sep 3, 2019
My annual eye exam went smoothly. Dr. Littlejohn explained that my prescription was the same, however I should go back to my eye doctor to discuss potential Cataract removal.
Sep 3, 2019
As always my visit was dealt with efficiently and in a friendly manner.
Sep 2, 2019
I was always weary about getting my eyes checked so I never went but after coming to Atlantic Vision, I will go no where else. Everyone is so friendly and very helpful. Overall, a pleasure to go have your eyes tended to
Aug 22, 2019
So much attitude from the receptionist
Aug 16, 2019
Excellent experience with Atlantic Vision Care!
Aug 15, 2019
I was quite happy with the treatment received on my recent visit. Very professional staff. Corrine Fiocca
Aug 14, 2019
A great experience as always
Aug 14, 2019
Fast pleasant efficient modern facility and super staff all around great experience thought I was in a Boston lens crafters not Bermuda
Aug 14, 2019
Very professional and a pleasant experience
Aug 12, 2019
I hadn't been to Atlantic Vision Care's new location, therefore I was very impressed with the decor.
Aug 8, 2019
No waiting, very professional service
Aug 7, 2019
I always appreciate the team at Atlantic Vision
Aug 1, 2019
Great Service and so efficient. A colleague of mine recommended Atlantic Vision and it was a great experience.
Jul 29, 2019
Timely, friendly and efficient.
Jul 26, 2019
Excellent eye examination. The customer care from entrance to exit was warm friendly and professional. Well done!
Jul 24, 2019
great looking showroom, good selection of frame options. The whole eye exam experience was top notch. Ariana and Dr Littlejohn were both very attentive and professional.
Jul 24, 2019
Friendly, courteous employees. A very pleasant experience.
Jul 23, 2019
Excellent service! The wait is short. Pre-examination and Doctors visit extremely caring and professional. After exam staff very quick, helpful and professional, also. Will continue to refer family and friends. Job well done! Thank you!
Jul 19, 2019
Very efficient and professional.
Jul 12, 2019
everything went well I was satisfied with your service.
Jul 10, 2019
First time visit and was very happy to choose Atlantic Vision Care, professional....
Jul 10, 2019
Efficient, friendly service with a great range of glasses frames.
Jul 9, 2019
FIVE STAR OPERATION GOOD WORK KEEP IT UP.
Jul 9, 2019
I was treated respectfully and did not have to wait too long.
Jul 8, 2019
I am always satisfied going to Atlantic Vision Care. The Staff are awesome and very pleasant and helpful. They greet you with a smile and when you leave, they are stilling smile. I have made many recommendations for friends and family to go there and from what I know, they have done just that and are satisfied.
Jul 8, 2019
I have confidence in your company and am always comfortable during my visits.
Jul 5, 2019
As always the treatment when you walk in the door is first class from start to finish!
Jul 3, 2019
prompt efficient service always. I have been using Atlantic Vision Care for some years now after trying several other Bermuda opticians. I have been very happy with the stff and service here and the variety of frames is excellent. all my family now use Atlantic Optical.
Jul 2, 2019
Excellent eye exam unfortunately trying to order lenses was carried out by a distracted team member
Jun 30, 2019
Overall experience is excellent.
Jun 26, 2019
I had my appointment during my lunch break and I was very pleased to be in for my exam right away, everything was complete in a timely manner! The staff there are also very friendly and helpful.
Jun 20, 2019
Very professional atmosphere in the office, yet warm and friendly, with efficient and knowledgeable staff. I always leave feeling very well cared for. First Class!
Jun 20, 2019
Excellent service as always!!
Jun 13, 2019
Always a great experience at Atlantic Vision. From the initial associate who was most professional and nice, to Dr. Samms himself who is always informative, patient and kind. They never make you feel like theyโve done this a million times, always great.
Jun 13, 2019
Email request for eye exam received prompt response. Served Promptly at Reception. Technicians were well informed, and professional. Facilitaties were attractive and well designed. Process to select new lenses was easy.
Jun 12, 2019
I always have a pleasant time while at Atlantic Vision Care. The customer service and quality eye care is much appreciated.
Jun 11, 2019
I really appreciated that your associate was knowledgeable about the aesthetics and practical nature of eye-wear. Due to the nature of my big temple he suggested a frame that was very comfortable and also aesthetically pleasing. He was responsive to my preferences and I was open to his suggestions, at no time did I feel pressured to make a selection. I made my decision from the standpoint of knowledge shared by your associate along with my own experience. My only quibble was the wait to see the doctor (it is to be expected from a thriving practice). However, my experience with your team made up for it. I was very pleased!
Jun 7, 2019
I can say without a doubt, my service was great. The team was professional, courteous and timely. Dr. Samms answered and addressed my concerns.
Jun 7, 2019
I always have a great experience at the office. I love my optometrist, Dr. Littlejohn!
Jun 7, 2019
Courteous, cheerful, professional. My visit was a complete pleasure.
Jun 6, 2019
Wonderful visit as always! Clean, professional and friendly environment.
Jun 5, 2019
A good check up as always.
Jun 5, 2019
As always, I received professional and friendly service. I felt relaxed and comfortable with each procedure. Well, as comfortable as possible with the dilation! :-)
Jun 3, 2019
5 stars...very professional.
May 31, 2019
I am very pleased with the quality of service and support that I have received from all staff in the Atlantic Vision Care family since becoming a patient a few years back!!! Everyone is friendly, helpful and goes the extra mile - I will never go anywhere else as long as your practice is open. :-).
May 31, 2019
Dr. Samms, always gives time and information.
May 31, 2019
It is a well laid out and spacious place!
May 13, 2019
Parking and Excellent customer service. I lost my favorite pair of glasses and Atlantic Vision were the only local company able to bring them in for me. Thank you!!
May 9, 2019
Great visit as always! I brought my 9 year old son for his first eye appointment and I was disappointed. He felt comfortable and the staff made him feel welcomed. Atlantic Visit provides excellent care and they deserve 5 star rating.
May 9, 2019
I received a Pleasant prompt greeting, great service and clear helpful information
May 1, 2019
Organized, friendly and attentive. Atlantic Vision has exceeded my expectations.
May 1, 2019
Very professional. I am very satisfied with my appointment.
Apr 19, 2019
I had a very enjoyable experience . All the staff are very friendly and have very good costumer service skills. Dr. Samms is very kind,he takes time to explain every little detail. I have been a patient of Atlantic Vision for a while and have never been disappointed. keep up the good work Dr. Samms.
Apr 18, 2019
Annual Eye quick and worry free.
Apr 17, 2019
I appreciated the level of information regarding my eyesight in the being told the difference of each eye as well as showing me the intricate difference in potential change to the lenses.
Apr 17, 2019
I found my visit to be very professional and exactly what I was looking for.
Apr 14, 2019
Always a pleasant experience when I go to see Dr Samms and the Atlantic Vision team. I always recommend my friends to them.
Apr 10, 2019
The staff was very professional. Thank you.
Apr 10, 2019
Nice comfortable surrounding; well organized. Pleasant staff
Apr 9, 2019
An excellent facility. Staff are pleasant, courteous and efficient.
Apr 5, 2019
Excellent Service!!! from ALL staff
Apr 5, 2019
2 hours for an exam and glasses order is too long. Customer service not as it should be.
Apr 3, 2019
As always, total professionalism during my visit with Dr. Samms giving a thorough eye examination, clearly explaining various procedures.
Apr 2, 2019
Iโve been a customer since around 2002 and have always been pleased with the services provided. I recommend them to anyone looking for vision care, young or old.
Apr 1, 2019
The staff were all friendly, helpful and professional from the moment I checked in to the time I left the building.
Mar 28, 2019
It was a great experience, Ann was excellent and I would recommend you to my friends. I appreciated being seen on short notice due to a cancellation.
Mar 28, 2019
First visits always make an impression. My first visit to Atlantic Vision was perfect and will always mind me of the efficient and well mannered staff.
Mar 27, 2019
Very helpful thorough and friendly staff
Mar 26, 2019
My First Visit to your offices
Mar 26, 2019
We LOVED everything...even met people first visit and befriended on FB. this was MY second visit, but first appointment.
Mar 22, 2019
It is such a great eerreo
Mar 22, 2019
EVERYONE AT VISION CARE, IS HELPFULL, And I always refer people to go to your place, I am very satisfied with Dr. Sam who knows how to listen and he his a great professional.
Mar 21, 2019
Completing as the parent of Jack, 12 yrs old. Jack commented how nice the gentleman was who helped him with his glasses.
Mar 20, 2019
Please see my feedback at the end of the survey
Mar 19, 2019
Just can't express my thanks enough for the way I was treated yesterday both at the reception desk and the eye exam.
Mar 12, 2019
Atlantic Vision Care is a very professional environment, everyone there was amazing and I as a first time customer it was a breeze.
Mar 8, 2019
Fast, professional, friendly. Just went in for a check up, no problems, very happy with the service.
Mar 4, 2019
Great care...I've seen a ophthalmologist at Yale recently and the care at Atlantic Vision is comparable...Dr, ...Atlantic is Littlejohn is terrific and extremely nice.
Feb 27, 2019
Excellent service--friendly and efficient.
Feb 26, 2019
I always appreciate how calm the atmosphere is when walking into Atlantic Vision and how helpful all the staff are - from the receptionists, the assistants, the doctors and to the patient staff who helped me select new frames. It's also nice to see familiar faces who recognize patients.
Feb 22, 2019
Great experience as always! Friendly and helpful staff.
Feb 20, 2019
Fantastic one on one personable service! Great selection of frames !
Feb 15, 2019
I was very pleased with all of the staff. I had specially asked for Dr. Littlejohn, but was given Dr. Ami Patel who I was most pleased with.
Feb 15, 2019
Excellent service, friendly staff, great patience sho Great service, friendly, caring staff
Feb 14, 2019
Definitely 5 star this company are very professional and very clean and comfortable office .
Feb 13, 2019
Excellent Service, Clean and Modern
Feb 13, 2019
Great team of professionals. I have been getting my eye exams and eyeglasses overseas since college. When I asked friends who they used on island and viewed social media comments, Atlantic Vision Care came very highly recommended. Their staff are very helpful and courteous. I am very happy with my choice to fo go AVC.
Feb 11, 2019
Welcoming and friendly atmosphere!
Feb 8, 2019
Past 18 months check up...
Feb 6, 2019
Very professional and efficient appointment
Feb 6, 2019
I had a great experience from the time I walked in. The staff was friendly. The service was excellent. I highly recommend them to anyone!!
Feb 2, 2019
My visit was exceptional but I am bias. The staff are professional and seem to genuinely love their job. Are helpful and most accommodating.
Feb 1, 2019
Very courteous, extremely pleasant collection of professionals on hand to serve you.
Jan 31, 2019
Your team are always helpful !!
Jan 30, 2019
Not satisfied. Please see my comments below as to why I'm not satisfied.
Jan 18, 2019
Good visit. Everyone was competent and helpful.
Jan 17, 2019
Everyone is so terrific, and everyone in there specific department will give (110%) to make sure you are not only taken care of, but you are satisfied with your exam, & if you have any questions, they will take the time to explain to you, what you don't understand. My husband Don, & I both are extremely happy with not only your great service, but your very pleasant attitude toward us!!! Thanks again for all you do for us!!!
Jan 14, 2019
An excellent experience in every way
Jan 4, 2019
Well I must be honest with you . I was very impressed with the quality of service and the efficient way each person went about their service to each patient . I was amazed and had to observe their obedience with each patient . Right down to the young lady that helped me selecting a frame and then went on make suggestions which were approved by my wife . I could write a story , but will stop here and say thank you and your qualified personal for great service . God bless you .
Jan 1, 2019
Everyone was very helpfull
Dec 14, 2018
Excellent service and friendly staff.
Dec 13, 2018
Good Day Dr. Samms, This was the first time I have been to Atlantic Vision. I was very pleased with the quick professional service.
Dec 12, 2018
Very professional and friendly service.
Dec 12, 2018
I am very happy with Atlantic Vision Care, the staff is great and the service is excellent. Dr. Littlejohn is a great lady, she is easy to communicate with and offers suggestions where necessary. Keep up the good work. Merry Christmas to all. Best regards, Celia Dawkins
Dec 10, 2018
I like Dr Samms personality and feel that he is more than competent.
Dec 10, 2018
Excellent High professionalism Courteous receptionists and helpful attendants Great choices for quality frames
Dec 10, 2018
Great atmosphere. The staff was very professional.
Dec 7, 2018
Dr. Samms and staff have always been courteous & helpful in every way. Thank you
Dec 6, 2018
I am impressed with the staff each person I dealt with was most professional
Dec 3, 2018
My visit was seamless from Reception to Evelyn, to Michael and to Dr. Samms. Thank you all for professionalism.
Nov 29, 2018
Great service, good selection. Even had contacts that fit my relatively rare size & astigmatism requirements.
Nov 23, 2018
The space and location are excellent.
Nov 22, 2018
My overall assessement is that Atlantic Vison Care is a forward thinking business with a friendly and business like staff.The business is user friendly with caring staff, ample parking and the best eye doctor in Bermuda.
Nov 15, 2018
Good day Atlantic Vision Care, Please accept my gratitude for the great service you have provided to me over the years ( 3 visits). Although you are the only vision experts that Iโve tried I think that I would be correct in saying that you set the bar in service and expertise. Coming from a customer service department (Manager), the entire team have made me feel welcome and satisfied which is all that you can ask for. I have already passed this information on to others and some have either changed over to you or came to you for their first optometry experience. Continue as you are and Iโll keep coming and passing the great word on. Many thanks, Regards, Marshall Weller Manager, Metering and Revenue Protection
Nov 14, 2018
I had the best experience ever getting my eyes tested! I love the follow up reminders, birthday greeting (and I am a new client) did not expect that, and all services received.
Nov 9, 2018
clean, professional, friendly.
Nov 7, 2018
Good day, I have to say that in comparison to my previous appointments, I found this year's appointment to be expedited very well. I thought I would be there at least 2 hours, as per past, but was completed in an hour. Definitely saw an improvement. Thank you very much. I find the staff to be very efficient and professional as well.
Oct 29, 2018
The move to this location has significantly enhanced my experience as a client with a disability i.e. great parking and accessible ramp to entrance. The team continues to be amazing and consistently behave professionally and treat clients with care. Exceptional client service skills. Thank you
Oct 21, 2018
Everything was done in a very professional manno
Oct 19, 2018
Review is very informative and helpful โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
Oct 11, 2018
The staff at Atlantic Vision Care are extremely friendly, professional and helpful. I found them to be genuine and polite. I can't find anything negative to say about my appointment/visit. Keep on doing what you're doing!
Oct 8, 2018
Couldnโt ask from a better optometrist Dr. Littlejohn is awesome and tells you everything you need to know about your eyes.
Oct 5, 2018
Very efficient and helpful
Oct 4, 2018
I had a very pleasant and informative visit I like that Dr. Samms showed me what she was looking at and explained it to me in a way I could understand. I loved the service. Canโt wait to next time.
Oct 1, 2018
It was a nice to walk into a lovely surrounding and meeting a very pleasant receptionist. Everything was just great.
Sep 27, 2018
With the closure of M. Keyes & Co, my former eye-glass providers, i was obliged to look around too see which other local business could best meet my needs. As it happened, I broke the frame of my glasses and, in searching for a new firm, i happened across Atlantic Vision. i went to the firm, explained my problem and, in the blink of an eye, i had the screw replaced and was on my way - at no cost! Now, that's what I call great customer service
Sep 26, 2018
excellent service all around.
Sep 25, 2018
Tests were thorough & caring
Sep 25, 2018
Always a pleasure going for my annual eye exam
Sep 18, 2018
Great service and very competant people. Very much enjoyed my visit and pleased to be a new client.
Sep 13, 2018
Excellent customer service, first class facility
Sep 10, 2018
I was thoroughly impressed with my entire experience, from the time I walked in the door until I left. The interior is very appealing and the staff on reception very professional and welcoming. The ladies who did the pre-exam tests were engaging and very warm and made me feel at ease - they knew what they were doing. Dr Littlejohn is just wonderful in and I thoroughly enjoyed the experience with everyone I encountered. A very impressive and outstanding business.
Aug 28, 2018
From the moment we walked through the door the room was very cheerful and inviting. The staff very friendly and helpful; the service was best!
Aug 27, 2018
Most impressed with interior decor and the appearance and convenience of the parking facilitiy (with your consideration for the handicapped). The facade itself is also most welcoming.
Aug 23, 2018
Fast and reliable service. The lady who assisted me with choosing frames was very helpful. She even suggested I could purchase a new frame for the lens from my broken frame. So I walked out with glasses to wear until my new ones come in in 2 weeks. Wow I appreciate her knowledge and helpfulness.
Aug 17, 2018
Loved the friendly staff. Great selection of frames. Office was modern, clean and bright. Service was amazing from everyone I met as soon as I walked in the door. I would not choose to go to another eye care provider overseas if Atlantic Vision Care keeps up what they are doing. I was impressed.
Aug 14, 2018
Great service. Seem on time. I really appreciate Dr Littlejohnโscrelaxed sms professional manner.
Aug 13, 2018
The staff were very polite - as they usually are, are made everything very clear for me.
Aug 13, 2018
I thank you it was The best service ive ever had ฤฃetting my eyes tested And i thank you very much you also have a good selection of frames thanks a lot
Aug 12, 2018
Always a pleasant visit with Dr. Samms. The attention is reassuring that I am good hands.
Aug 9, 2018
Everyone was friendly, polite and helpful. From Jasmine, who ran the initial tests, to the receptionist, to Dr Patel, I was pleased with the service.
Aug 8, 2018
From the front Desk...the technician and the doctor totally awesome. I'm burying and mom today and the doctor and I had a nice little chat. It warmed my heart.
Aug 8, 2018
There was room for improvement.
Jul 28, 2018
I have been going to Dr Littlejohn for several years. Sheโs great and lovely to chat to while you get your eyes checked. I would highly recommend Atlantic Vision Care for all your optometry and prescription needs. Also itโs great that they have ample car parking. Makes life easier!!!!
Jul 27, 2018
I have been going to Dr Littlejohn for several years. Sheโs great and lovely to chat to while you get your eyes checked. I would highly recommend Atlantic Vision Care for all your optometry and prescription needs. Also itโs great that they have ample car parking. Makes life easier!!!!
Jul 27, 2018
The team at Atlantic Vision Care are clearly well trained to provide professional and friendly service. The large frame selection has style and price points for everyone. I highly recommend Atlantic Vision Care and in particular, I recommend Dr. Littlejohn who answered all my questions and gave me a thorough exam. A thorough annual eye exam is as important as an annual physical with your GP.
Jul 26, 2018
Very pleased with your service Wonโt hesitate to recommend Atlantic to everyone Impressed with up to date equipment Marjorie Correia
Jul 25, 2018
I had a very thorough and quick appointment.
Jul 24, 2018
Five Star rating. The agency is visually attractive, more importantly staff are attentive and confident in what they were doing. I think this Business could stand out in any city in this world. A sence of peace,calm and all is well.
Jul 24, 2018
I always find everyone very efficient and friendly.
Jul 23, 2018
For the most part my visit was ok. The Doctor was great. There was no assistance with my frame selection.
Jul 16, 2018
Being one of those Bermudians who typically get their eyes examined at LensCrafters, I was very pleased with the customer service and professionalism of the staff at Atlantic Vision Care.
Jul 13, 2018
Knowledgeable, friendly service. Professional, well appointed large office with an extensive selection of glass frames from value priced to luxury brands.
Jul 8, 2018
I enjoyed my visit from the time i walked in till the time i left the staff were very friendly and helpful.The Dr was very helpful by explaining what was happening and what i needed to do step by step and being that this was my first visit i felt relaxed.
Jul 4, 2018
My experience with Dr. Littlejohn and the front clerk(her name begins with a C), was great. I was relaxed, comfortable and enjoyed my appointment.
Jul 3, 2018
Quality, professional care and service. Thank you.
Jun 25, 2018
Fantastic service with friendly faces!
Jun 22, 2018
great service, helpful staff
Jun 21, 2018
My recent visit was very pleasant. I was greeted with a smile and everyone was professional with service provide on time. I also like that parking is available and the office is beautifully decorated. There is also a good selection of frames in various price ranges.
Jun 20, 2018
Very proficient service and very helpful staff
Jun 17, 2018
I saw Dr. LittleJohn. She is a wonderful Doctor!
Jun 13, 2018
Good service and patient care!
Jun 4, 2018
Very good experience. Informative, friendly and comfortable. Thank you very much
May 29, 2018
As always the staff were very friendly and efficient.
May 23, 2018
Atlantic Vision provides spot-on performance of kindness, caring, respect and professionalism toward their patients. Most of all patients feel comfortable and secure in knowing they are the recipients of safe care and good service. Atlantic Vision sets the pace and example for other establishments to follow.
May 21, 2018
Extremely professional. Friendly. Atmosphere. And up to date glasses
May 17, 2018
From the moment I made my appointment, I felt like family on the phone with Ross. He ensured my info was correct which in turn made my check-in effortless as a new customer. I arrived early so my wait time was well utilized by viewing the array of frames in stock which also had prices that ranged from reasonable to designer. Dr. Samms assistant received me on time which is a plus and was very pleasant. Dr. Samms was also on time, very thorough, informative and the bonus was that he was cute. As a new customer, he made the experience and relay of bad news less daunting. The best part of my experience was selecting the frames, my lens technician guy was AWESOME he was able to give feedback on my face shape, suggest trends, match my personality and still find ones that met the transition lens requirements. He went beyond the normal customer service and was able to combine one frame with another lens shape. My overall experience was by far the best I have had in any service facility on the island. What an awesome team.... THANK YOU
May 16, 2018
Thank You AVC!!! It was my first visit to your brand new facility; the experience was awesome & services rendered were professional. ...just absolutely excellent! The staff were all knowledgeable and the facility is top class!
May 11, 2018
Please note that the Dr that I have an appointment with was excellent. She picked up on something that was miss from my last appointment. Very nice person. Please see that when ever my next appointment is with her.
May 3, 2018
The staff is very professional which is what I always like about Atlantic Vision Care.
May 3, 2018
I have been a long standing customer and I can say services is usually impeccable but there is room for improvement.
May 2, 2018
The decor of the office is warm and inviting. Good displays of glasses. The personnel are very friendly, accommodating and attentive to your needs.
Apr 26, 2018
All staff veryh professional and friendly Dr Littlejohn a real "people person" friendly, outgoing and a personality which calms ones l fears of a potential eye problem
Apr 25, 2018
Atlantic Vision Care stands out way above many other businesses. The youthful team complements Dr Samms well with their vibrant way of dealing with clients. A visit to Atlantic Vision Care is a memorable experience.
Apr 24, 2018
My appointment yesterday was very good, on time, no long waiting period. Service very good.
Apr 19, 2018
My appointment was postponed after plus 30 minute wait. I was advised that an appointment was not necessary in the first place and I am waiting to hear when I can new pick up my glasses, which I was advised would have been yesterday.
Apr 19, 2018
Good experience from start to finish. Very friendly and professional staff. The equipment looked to be new and up to date. There is a great display of frames.
Apr 19, 2018
Excellent eye care services. Very attentive staff.
Apr 19, 2018
The team was very professional, they got me in and out with no problems. Dr. Samms was excellent I would recommend her to my family and friends.
Apr 17, 2018
I was very pleased with my visit. Dr. Samms was very thorough as usual. and Mike very helpful.
Apr 17, 2018
Your service was excellent. Each of your staff were very polite and obviously great at what they do.
Apr 15, 2018
Very efficient , friendly and professional
Apr 12, 2018
I look forward to my annual visit to Atlantic Vision Care. They make you feel welcomed and comfortable. The entire process is seamless with little to no wait time. Staff are friendly and helpful.
Apr 12, 2018
This was my son's first visit and I was impressed with everything from beginning to end.
Apr 11, 2018
Staff are professional and friendly. Front desk is interested in getting you value for your dollar to efficiently utilize your insurance benefits.
Apr 11, 2018
I came to Atlantic Vision based on a friend's recommendation. The appointment was for a first time visit for my 7 year old daughter. We were taken in shortly after our arrival. My daughter was a little bit nervous - unsure of what to expect - but your team took the time to explain everything to her and treated her with respect. The appointment was very thorough & not rushed. We were very happy with the experience - thank you!
Apr 10, 2018
Absolutely outstanding, professional service. Everything was explained clearly to a non-specialist and you were left with feeling you had had a choice. Everyone was smiling, courteous, professional and, quite simply, charming.
Apr 8, 2018
Excellent and professional team working there.
Apr 6, 2018
My son was nervous about his eye test, but the friendly and very professional staff put his mind at ease.
Apr 3, 2018
Always a pleasure to attend the practice. Pleasant employees and wonderfull new office space.
Mar 29, 2018
Always a warm welcome from staff and appointments are met in a timely manner.
Mar 28, 2018
Excellent overall experience
Mar 28, 2018
Excellent professional staff who are engaged and mindful of time
Mar 25, 2018
I am always comfortable and well-served at Atlantic Vision Care.
Mar 23, 2018
I was very impressed with your Venue. It really is a State of the Art!
Mar 23, 2018
Timely, competent service. All staff friendly and attentive. Very satisfied, thank you
Mar 22, 2018
Great Service. I wasn't sure if I was at the right place for something suspected in my eye but everyone was so helpful., and service for seeing me was fast.. I have been referred quickly. I should have come here earlier. Thank-you.
Mar 21, 2018
Great experience as always! Such an awesome team. Thanks for the excellent service!
Mar 21, 2018
Dr. Patel was fantasic and very informative. The front desk was smiling and helpful as alwAys. I do not know why anyone gous anywhere else.
Mar 20, 2018
First Class Service. Very satisfied that my eyes have been thoroughly checked.
Mar 17, 2018
Great Service and friendly staff.
Mar 16, 2018
I was really impressed with the attending examiner, she explained my test results as well as my options going forward. The gentleman who helped with my frame selection was very helpful in finding frames that suited my face. I left the office feeling like I had been really attended to.
Mar 15, 2018
I am very happy with my choice. Friendly and helpful staff, minimal wait times, fabulously designed space, fashionable selection of eyewear, great parking and centrally located. What more can I say.
Mar 15, 2018
I am always pleased with the service at Atlantic Vision Care, the staff are exceptional, they make you feel very comfortable.
Mar 13, 2018
My annual eye test went well.
Mar 11, 2018
Very friendly and efficient service.
Mar 7, 2018
I would recommend Atlantic Vision. Staff are very friendly and experienced and make you feel welcome.
Mar 7, 2018
Great service and Great staff.
Mar 7, 2018
Atmosphere welcoming, great dรฉcor, excellent service, great selection of frames. Best vision care office on the island in my opinion
Feb 24, 2018
The service was great, im Linda Thomas Amaya is my grand daughter it was her first visit so she was scared but by the time she was finished she was very happy to choose her new glasses.please send e mails to me .not amaya she is 6.this is my email adress
Feb 22, 2018
it was an excellent experience for the first time to have an eye examination here in bermuda.
Feb 20, 2018
Atlantic Vision Care provides quality service and attention. I appreciate their time and efforts.
Feb 20, 2018
Lovely set up and parking is awesome! Staff are very professional, helpful and welcoming. Michael is amazing! More frames for wider faces are needed though as I could only find two styles that fit. Great experience but expensive and disappointed that I have to wait 2 weeks for my glasses.
Feb 19, 2018
Overall was a great experience for a โnewbieโ at your facility.
Feb 18, 2018
Great service and was in and out of there in no time.
Feb 16, 2018
Very happy with Atlantic Vision Care. They're professional, competent and have great customer service.
Feb 14, 2018
Service was outstanding from beginning to end. Everyone was wondertul
Feb 13, 2018
I seriously wish you guys could package your customer service and teach it to others. No other business on the island comes even close! Everyone is friendly and accommodating. I was squeezed in by Dr Littlejohn so she could look at/diagnos this sty I have. I was in and out.
Feb 11, 2018
I waited twenty mins to be seen. After that everything was very good. The facility was awesome,and the staff conducted themselves in a professional manner.
Feb 4, 2018
I have been a patient of Atlantic Vision Care (AVC) since inception. I have insisted on my three children also being patients at AVC. I absolutely enjoy my visits and contact with the doctors and staff. They are very professional, pleasant and knowledgeable. I have no interest in seeing other eye doctor's. I feel that Dr. Samms genuinely cares for his patients not only as clients but as individuals. They maintain a wide range of frames regarding style and price. I would refer EVERYONE to AVC.
Feb 2, 2018
Very impressive. Highly satisfactory experience, well exceeding expectation. Obviously responsive to clients and patient care.
Feb 1, 2018
just refreshingly pleasant throughout, staff and facilities.
Feb 1, 2018
I would have no hesitation recommending Atlantic vision, Dr Sanns was very knowledgeable and thorough. Excellent service from the moment you walk through the door.
Jan 31, 2018
Timely and efficient and very professional
Jan 26, 2018
Very happy with my visit to Atlantic Vision doctor Samms was very profession with me he was the first doctor to explain everthing i need to know about my eyes thank you Dr Samms.
Jan 25, 2018
My experience was very good.
Jan 25, 2018
The reception team at Atlantic Vision is the most friendliest team in Bermuda. They just lit up my day with their friendliness! Top marks for my initial visit.
Jan 25, 2018
Efficient team led by a friendly professional!! Liked the office environment very appealing!!! Team seems to be knowledgeable about their product and service!!!! Only heard one previously negative report from a previous client!!!!
Jan 24, 2018
Our appointment yesterday with Michael was very pleasant. He was patient and explained what can be done to achieve a happy ending to the issues my wife was having with her lenses and frame. Thank you.
Jan 24, 2018
They did not have a good first impression by running late without even checking on me and also they forgot to reschedule my appointment. However, the second visit went very well and I am pleased with the service I received.
Jan 24, 2018
Dr. Littlejohn was thorough ,and I always look forward to her exams
Jan 18, 2018
The level of care that these doctors have is extraordinary.
Jan 17, 2018
All round I had a very positive experience with Atlantic Visionโs polite and courteous staff members. Dr. Sams provided 5 Star Service as always!
Jan 10, 2018
First I thank you for your good services which I need and appreciate, however I was disappointed to learn that it would take so long to get my new glasses, practically after your assistant discovered that my present lens are not adequate, I which the processes to obtain the new glasses, could be speeded up. I need new glasses urgently. Thank you Conrad
Jan 9, 2018
This was my first time visiting Atlantic Version Care and the staff were very friendly and welcoming. I will continue to use their services
Jan 5, 2018
A very pleasant environment and experience. The staff were very professional, polite and extremely helpful.
Dec 29, 2017
Quality care. Professional and punctual.
Dec 29, 2017
Modern facilities, very pleasant and professional staff...I truly enjoyed my first visit yesterday. Keep up the excellent work team Atlantic Vision Care.
Dec 21, 2017
As always, a very thorough examination, without being rushed, everything being explained in a clear and precise manner. Definitely the best vision care on the island by far.
Dec 20, 2017
Very pleased with your services.
Dec 13, 2017
5 STAR / WITH ALL THE OTHER QUESTIONS THIS REVIEW IS NOT NECESSARY. ALMOST STOPPED THE TOTAL REVIEW. HAVE A MERRY CHRISTMAS
Dec 8, 2017
It's a bit unnerving going for an eye exam for the 1st time. My experience at Atlantic Vision Care was awesome from the walk into the reception/waiting area where the receptionist was pleasant and personable to the techs with their warm smiles and Dr. Samms was great! He explained everything step by step, giving information that I would have not known or even thought of, had I not come in to have my eyes checked. Very informative!! I have shared my experience with my family and friends and assured them that Atlantic Vision Care is where you want to go if you need your eyes checked or even some sharp eye wear. Huge selection!!
Dec 7, 2017
Great service and very personable. The doctor shared a lot about his experience which was very good.
Dec 5, 2017
I appreciate receiving the e-mails notifying me and reminding me of my appointment and the opportunity to provide my views.
Dec 5, 2017
Excellent service. Very professional atmosphere...from front desk service to doctor's service. Very pleased!
Dec 4, 2017
It is always a pleasure to attend Atlantic Vision. Excellent care and welcoming staff.
Dec 1, 2017
Great new location - parking and office. The service reflects the updated locale. All staff were friendly and helpful. Well organized reception and welcome with a very short wait. Dr. Alexandra Littlejohn is awesome, great chair-side manner and all procedures were comfortable and explained to me. Insurance forms processed for me and this couldn't have been an easier experience. Highly recommend using Atlantic Vision Care.
Nov 28, 2017
Everyone was so enthusiastic and welcoming from the second I walked in to the second I left. The testing was very comfortable and thorough. I was very pleased with my visit.
Nov 28, 2017
Excellent! Very well organized, friendly staff, big space + the doctor is amazing!
Nov 23, 2017
The staff were very professional and informative in explaining the various tests during the examination of my eyes
Nov 15, 2017
Your staff are fantastic- every person you talk to is professional, courteous and helpful.
Nov 12, 2017
Very good service, with friendly staff.
Nov 12, 2017
I had a pleasant experience when I did my eye exam with Atlantic Vision Care. Procedures were explained and the difference and similarities explained between their service and the service I received while in the United Kingdom.
Nov 8, 2017
A professional experience in an open and clean environment.
Nov 7, 2017
Everyone was friendly, professional and super efficient.
Nov 3, 2017
I had a very good experience at Atlantic Vision Care, from the front desk through to the doctors office. My doctor was Dr. Alexandra Littlejohn and she was great! I'd recommend Atlantic care vision to anyone.
Nov 3, 2017
OMG - Claire is the best Optometrist I've ever had. If you are wondering or not sure, this team is entirely top notch.
Oct 23, 2017
Had a great experience from when I walked in, to when I left. Everyone was super pleasant and helpful. Dr. Samms was super easy going and professional. Really enjoyed having someone after my appointment help me pick out frames. Always takes me a long time to pick new ones, but, this time the sales guy who was helping me made it super easy and fun and helped me pick out a winning pair!
Oct 22, 2017
I would give a five starts everything.
Oct 18, 2017
The staff made me feel very welcomed. The second I walked in I was warmly greeted by the receptionist. She was also very helpful with assisting me choose a new pair of frames. The staff there are wonderful and deserve 5 star rating.
Oct 17, 2017
A good visit with a knowledgeable team of doctors.
Oct 15, 2017
The whole experience was seamlessly and professionally done. Everyone was extremely pleasant. It makes a huge difference when that happens as it makes me feel like I am happy to come back.
Oct 11, 2017
Atlantic Vision Care: first-class facility, no long wait-time, excellent service and Great Staff.
Oct 11, 2017
Appreciated the notices of impending appointment. Great new premises and parking. As usual a pleasant visit.
Oct 6, 2017
I had an extremely wonderful customer service experience from the moment I walked into your new office location. I was truly impressed by the technicians as well as my doctor. I mentioned it to them at the point of service because the excellent service really stood out. N.B. I think your organization would have been tops in regards to the recent RG supplement of the โTop 2017 Employersโ. It is obvious you value and appreciate your employees. They enjoy their work experience
Oct 6, 2017
It was my first time and I had a good experience. The staff was very polite and made me feel very comfortable.
Oct 4, 2017
I am extremely pleased with the friendly appointment reminder I received via email. I always look forward to my annual appointment because Dr. Samms new building is first class. I also like the idea of being able to park outside of teh building for free.
Sep 20, 2017
Over the years, I have been quite impressed with the continual upgrades I have experienced at AVC. The Customer Service Team is awesome. Your Accounts Department is beyond compare as patiently address all queries. Mr. Tre Trott is a great addition. Need I speak to Dr. Samms attention and care that is always so comforting....AVC is tops in my book.
Sep 20, 2017
Such a welcoming place with great staff! Not only are they friendly but knowledgeable in their field. Whether glasses or contacts, I feel I received the best service and they carry a large selection of brands for each.
Sep 19, 2017
Very professional. Large, bright and clean and there's parking!
Sep 17, 2017
Excellent service! The friendly ,knowledgeable staff took the time to thoroughly explain the entire process from start to finish while answering all of my questions and concerns. I was given loads of advice and support while selecting my new frames and the best part... I paid NOTHING! My insurance provider covered my exam and my new glasses in full. Can't beat that!
Sep 13, 2017
I arrived 5 minutes before my appointment and was seen by the Technician prior to seeing the optician about 6 minutes later. He did some tests and I waited outside but again only for about 5 minutes. The examination was thorough and the optician was extremely friend and explained my questions that I had.
Sep 13, 2017
Excellent serviceโno complaints whatsoever.
Sep 10, 2017
I attended the Atlantic Vision Care; upon entering the facility which provided a warm, comforting and welcoming experience. During my exam Dr. Samms offered suggestions, recommendations and referrals that placated any fears and the anxiety that I had experienced in the past. He took the time out to fully explain next best steps for me as an individual and not just as a patient (but whatโs best for ME!!!) made me feel like I was his pinnacle patient. I highly recommend a visit at Atlantic Vision Care; you get care, courtesy and comfort. The icing on the cake was the receptionist, who said, as a first time patient your visit is completely covered. ๏
Sep 8, 2017
Great ambiance, visually attractive, clean and modern, parking a plus, friendly staff. A place one would be pleased to revisit.
Sep 6, 2017
Dr. Samms and his staff are always very courteous, helpful and professional. Thank you for the care you give during each and every visit.
Aug 30, 2017
Great service here! I give it 4 stars because it's just not a good selection of frames.
Aug 29, 2017
Very nice environment, and a friendly & knowledgable team.
Aug 29, 2017
Atlantic Vision Care's staff members are all very professional, attentive and knowledgeable. The physical space is very modern and clean and the frame selection is extensive. The bonus, is that the new location has dedicated parking! I am and will continue to be a loyal and long term client.
Aug 28, 2017
From beginning to end, my experience at Atlantic Vision Care was top notch. Their customer service was excellent, they ran on time, the professionalism was evident throughout every department and it was an overall pleasant and efficient experience.
Aug 26, 2017
Excellent service! Loved the ample parking! Great selection of frames!
Aug 25, 2017
The staff at your facility are top notch! Everyone is so helpful and happy! Claire is the best as well - she is the reason i will always come back!
Aug 22, 2017
I always enjoy my visits to Atlantic Vision Care. The customer service is like no other and I'm always greeted with a smile and friendly interaction. I have no problem recommending AVC to anyone.
Aug 17, 2017
The staff at AVC were extremely warm and welcoming and very professional. They examined myself and my three year old son and he thoroughly enjoyed his first eye check up!!
Aug 15, 2017
As always a pleasant visit, but the new office surroundings make it even better. Really lovely office and as always nice staff!
Aug 15, 2017
excellent all round...............5 stars!
Aug 14, 2017
Thanks as always. Always enjoy my time with you all.
Aug 9, 2017
The service was outstanding! The staff were so kind and zealous.
Aug 9, 2017
Very professional appointment handled in a timely fashion. All great.
Aug 9, 2017
Very kind stuff and great environment. Dr. Samms was helpful, friendly and very cooperative. The only downside was, that I couldn't find a nice pair of glasses yet. But will come back and check again:)
Aug 9, 2017
Dr. Sammy was awesome very thorough in the examination and explained every process and procedure to me during the exam. He also very helpful to identify for me as well as the kind glasses that would work best for my eyes. I will definitely be returning to Atlanta is in and look forward to continuing to get services from Atlantic Vision.
Jul 27, 2017
Dr. Samms & Staffs are very friendly and very professional with their work. Plus, he did all the insurance work and blended my insurance plans to make it affordable. I was very impressed by the thorough exam provided by Dr. Samms which he took time to explain to me. I felt very well informed. I would highly recommend them to anyone looking for a reliable optometrist.
Jul 25, 2017
Excellent Visit Dr. Samms and the team make for a comfortable visit. They show a personal interest in the client. This is a real treat in today's fast-paced context. Good job. You guys are great!
Jul 24, 2017
Atlantic Vision has a pleasant atmosphere when you walk in the door until you close the door on the way out.
Jul 21, 2017
My eye exam was smooth and my follow discussion with Michael was very professional
Jul 18, 2017
I was very impressed with the service , as this has only been my second experience but the greeting was still the same as the very first time. .
Jul 17, 2017
Atlantic Vision is an excellent company. Not only are they professional but very friendly and welcoming. Their location is very convenient and having a parking lot is a big asset.
Jul 16, 2017
Friendly service from all your staff
Jul 16, 2017
I was impressed the overall visit
Jul 14, 2017
The staff was very helpful and caring! They apologized for the wait time and was helpful in their discussions with me regarding my vision care. I will definitely recommend Atlantic Vision Care to my family and friends.
Jul 13, 2017
I love AVC, everyone always make me feel so comfortable
Jul 7, 2017
My visit was great. Staff courteous and professional.
Jul 7, 2017
Excellent, I have nothing to say but good news for Atlantic Vision
Jul 7, 2017
Pleasant environment and very professional.
Jul 7, 2017
I love the calendar reminder, I didn;t know my laptop had a calendar until the other day
Jun 30, 2017
It is the norm to receive a first class experience at Atlantic Vision. Our first tech and apologies for not recalling her name said...hello to our son and asked him how was "Daddy School". She would know this as part of a conversation a year ago as my children receive this experience with me yearly. I had both my son and daughter and they said, "Daddy she remembered us".
Jun 30, 2017
I was totally satisfied with all aspects of your service, from the receptionist, the technician to the doctor. Everyone was welcoming, professional and put me at ease.
Jun 30, 2017
Prompt, courteous, professional, efficient and highly competent. In town with easy parking! What more could you ask for?
Jun 29, 2017
Great work. Staff are always professional, pleasant and helpful.
Jun 20, 2017
Excellent service and cordial staff
Jun 16, 2017
I was very pleased with my service and even more pleased to see the is company manned by young Bermudians. It is refreshing.
Jun 15, 2017
Very nice space and welcoming staff. Extremely professional eye examination.
Jun 15, 2017
Beautiful facility and excellent service from everyone
Jun 15, 2017
My family have been using AVC for quite a number of years and have always been pleased and satisfied with their service, both eye exams and eye glass products. I would highly recommend them. The new location is very convenient with their own parking which makes it an added bonus.
Jun 9, 2017
I amvery satisfied with Atlantic Vision Care. The atmosphere is pleasant along with the team members that I have come in contact with. I always leave there with a smile on my face, even if I have to figure out how and when I can pay for my prescription glasses, due to pricing.. LOL!! Nevertheless, it always works out and I always look forward to returning back to Atlantic Vision Care because of their professionalism and they show that they really care!
Jun 9, 2017
This was my first appointment with your company, I had been in before to make the appointment and I was very pleased with the warm welcome I received. My husband came to your company first and on his feedback I decided to make an appointment. I find the cost to be high, when having your prescription to frames you already have.
Jun 9, 2017
excellent service and relaxing environment
Jun 8, 2017
I've always had a great experience. The staff are pleasant and I never wait very long.
Jun 8, 2017
Excellent, efficient service. Answered all my questions to my satisfaction and demonstrated professionalism at every level.
Jun 4, 2017
Dr. Littlejohn is great! The new offices are amazing and as usual, I was seen promptly and didn't have to wait long at any point. Wouldn't go anywhere else!
Jun 4, 2017
My first visit to your new facilities and I found it quite comfortable, bright and welcoming. Staff are always friendly and professional.
Jun 2, 2017
Great experience at Atlantic Vision Care. The team are friendly, professional and a joy to meet and particularly Claire the optometrist.
Jun 2, 2017
I was very impressed with your new premises, very modern and excellent design. Staff very professional. I especially liked the easy parking as being a senior this is very important to me. Parking was always difficult on Reid Street. I have no problem recommending your business as it is first class. Thank you Dr. Samm, we are very fortunate to have this excellent facility. Barbara a. Smith
Jun 1, 2017
Nathalie Dill - Mother Of Krrk Kemari Dill
Jun 1, 2017
The staff was polite and made me feel relaxed. The Dr explained everything to me .
May 27, 2017
This office space is the bomb-diggity. The ambiance of the office is a service in itself. Also, the lighting in the eye-glass display case is soft and calming to the senses.
May 20, 2017
Website is very busy and could be simplified
May 18, 2017
Very competent and timely which is much appreciated
May 17, 2017
Very courteous staff. Felt like my business was welcome and appreciated.
May 16, 2017
I arrived for my first ever visit to any eye care service not knowing what to expect. I received punctual service and was made to feel comfortable by very courteous and professional people. All questions were answered and I left feeling better than satisfied that my vision was in the care of people with very high standards for quality service. There was no problem with my insurance covering the visit and my glasses and I didn't even have to go out of pocket. Win win all around.
May 13, 2017
Very good service, friendly and knowledgeable staff as well. My first time experience was pleasant.
May 13, 2017
Rated 5 star. Everybody is so nice. So many different equipment for testing your eye vision. Atlantic vision is one of the best you can trust. They really know how to take good care.
May 12, 2017
I was a little nervous when I came there because I now have Diabetes and i was not sure what my outcome was going to be, but I was made to feel very comfortable by your technician and Ms. Cartmill. I had a very pleasant appointment.
May 10, 2017
Great service for my "annual" appointment. Everyone was very professional, very friendly and very helpful. All in all an enjoyable experience.
Apr 26, 2017
The ability to make my appointment on-line is fantastic. It is great being able to see all of my time and date options. From the moment I walked in the door for my appointment the staff was friendly and helpful. And I love the ultra convenient parking.
Apr 25, 2017
Everyone was friendly and helpful.
Apr 21, 2017
Excellent experience. All staff were amazing, professional and provided excellent customer service.
Apr 21, 2017
This was my first visit to Atlantic Vision Care, the office is beautiful.. the staff were very welcoming and made me fee at ease. Mrs. Cartmail was very friendly, informative and pleasant..
Apr 19, 2017
Excellent, efficient, friendly staff
Apr 18, 2017
I would highly recommend Atlantic Care to family, friends and visitors. Atlantic Vision Care has cutting edge technology to provide proper eye care to the individual needs of clients. The new location with parking and accessibility is great!
Apr 13, 2017
It was my first visit to you since you moved ... love the new place and the parking. As usual the staff are all very friendly and efficient. It is my pleasure to give you a 5 * rating. Thank you xxx
Apr 7, 2017
I am always pleased with the service at Atlantic Vision Care. The staff are warm and friendly. You feel welcome from the time you arrive.
Apr 7, 2017
I have been a client of Atlantic Vision Care for a number of years and have always found their services to be thorough, pleasant and personal. The friendly staff are always willing to help whether if just popping in to have loose fitting frames tightened , taking time to return calls or email to explain billing queries and even assisting with eyeglass selections. The turn around time in receiving orders placed for contacts or eyeglasses is timely as well.
Apr 6, 2017
Altantic Vision Care is a wonderful practice and the staff are great. Its awesome to go there and see young adults working hard and very professional. I would recommend this practice to anyone of my family and friends.
Apr 6, 2017
Every member of your staff is not only professional and proficient at their post, but provides a warmth and friendly environment every time I enter the building. I was especially nerveous about my last visit as I was experiencing some difficulty with my vision, but after my exam was relieved to realize the problem could be remedied with a newer prescription. I didn't feel patronized for my questions and am grateful for the experience Atlantic Vision provides. Thank you and your wonderful team! They are each very integral in the establishment as they all lend a hand to the credibility of the office.
Apr 6, 2017
It has been many years that I have had a eye exam in Bermuda, I normally get them when I travel. This was my first eye exam at Atlantic Vision Care.. 100% satisfied and I will be back.. STAFF are helpful and very professional!
Apr 4, 2017
My customer experience could be summarized as prompt, efficient and courteous. I was very pleased with my exam and the subsequent advice I received on the frames I selected. I think the team from Atlantic Vision Care do a great job!
Apr 4, 2017
I was greeted in a friendly manner and made to feel comfortable. The technician was professional and the doctor also made me feel welcomed!
Apr 3, 2017
Everyone made me feel welcomed, from the time I walked into the office. It was a pleasure coming to my visit.
Mar 29, 2017
Excellent service! Thorough and attentive!
Mar 29, 2017
Excellent professional service all round , very impressive . Very thorough and friendly examination .
Mar 15, 2017
I brought in my 2 young boys and they loved it there! The first lady to take us in, I can't remember her name but she was so great with the boys! Then we went to Dr. Clare and she was awesome! So funny and made their experience so much fun!
Mar 14, 2017
Very good service and staff.
Mar 14, 2017
Im not pleased that my persciption was only good for one year and it was like i was going for my first time.For my second visit i spent close to $800.00 .$100 for eye checkup. If you compair this to a dr's visit $45 for a last min walk in and I get a full body check up.
Mar 10, 2017
Atlantic Vision Care provides both professional and exceptional service. It is obvious that all staff members strive for the same excellence that Dr Samms delivers.
Mar 10, 2017
I was very pleased with my visit to your offices and my time with Dr. Littlejohn! I felt that my previous prescription was incorrect and while my previous doctor was good, Dr. Littlejohn saw how it could be even better and I am thrilled. I can see my computer without my readers and feel 10 years younger with my improved vision. Thank you very much!!
Mar 9, 2017
The offices are just beautiful and the selection of eye glasses/sunglasses are vast and trendy. Parking is available onsite. Pleasant & efficient staff.
Mar 8, 2017
My appointment was nearly on time, done very professionally, and I will be back next year...
Mar 8, 2017
Had my first appointment with AVC at the new site, love the look of the place, really love the onsite parking. The friendly, timely and efficient service pleases me most, lets not forget parking on the premises. As a visually challenged person I am enchanted with the selection of eyewear/frames for glasses on display, which I perused on this visit before seeing Dr. Littlejohn. I came in on time and 5 minutes later I began my annual review. Many accolades and no complaints. Thank you AVC, keep up the excellent work.
Mar 7, 2017
5 star service Beautiful new spacious facility Sweet girls
Mar 3, 2017
I had a wonderful experience at AVC. Dr. Littlejohn carried out an excellent eye examination and answered all my questions. She did not make me get the drops so i was happy.
Mar 3, 2017
Was my first visit to your new premises and my very first impression was... parking!!! The office is laid out nicely, has a good flow as you go through the different rooms. Professional exam by Dr Littlejohn and friendly service from all other staff.
Mar 2, 2017
A very professional and Friendly atmosphere
Mar 1, 2017
I was pleased to meet the doctor. Her line of questioning threw me off at first. Once I asked her what her questioning was about, all was okay. I asked her similar questions too. Great rapport building idea for this doctor.
Feb 28, 2017
I found the quality of customer service to be extremely high. The staff was very knowledgeable and thorough during my exam.
Feb 24, 2017
Excellent service, I would highly recommend to others.
Feb 22, 2017
I have Claire Cartmill looking after my eyes and I have to say that I think she is fantastic and brilliant. She clearly explains everything to me and shows me the scans, so that I can understand what is happening to my vision. Claire takes the time to put me at ease. Jenae Jarvis is a very good technician and she takes the time to make sure that I am comfortable with everything that is going on.
Feb 21, 2017
Very professional and thorough examination with pleasant service.
Feb 15, 2017
Outstanding service, professional, friendly and supportive ...
Feb 14, 2017
My first experience with Atlantic Vision Care and I was extremely pleased. Having noticed inconsistencies in my vision and knowing there is a family medical history I was uneasy; by the end of the exam I left the office extremely pleased that I made AVC my choice.
Feb 13, 2017
For a first time patient and first time eye test I was very impressed
Feb 9, 2017
The service that I received at Atlantic Vision Care was excellent! The staff friendly, efficient and very helpful. I am very indecisive, however with Kara's help I was able to find the perfect pair of glasses. Thanks again!
Feb 9, 2017
Thanks for the opportunity for feedback. The service at front desk when entering was good, but you need a faster method of letting people know where the sign-up sheet is especially when the receiptionist is dealing with other customers.
Feb 8, 2017
Quite thorough and the service is very good - efficient and friendly.
Feb 1, 2017
My overall review of services given and received is given below.
Jan 26, 2017
Treatment and very efficient service. Friendly and helpful staff. Great having the parking facility
Jan 24, 2017
4 stars - excellent facility - polite, knowledgeable and friendly staff.
Jan 24, 2017
A great visit to a professional organization.
Jan 24, 2017
The new facility is beautiful. The staff is friendly. Mike can sing. All is good with the world. Thank you Atlantic Vision Care.
Jan 22, 2017
Super friendly, super helpful and super efficient. Highly recommended.
Jan 20, 2017
I had an excellent appointment with Dr. Sams who took time to explain the issues with my new lenses and to share his views of my sight. Even though we went over the allotted time he did not rush and I came away with better knowledge of my situation. I was extremely satisfied with the appointment.
Jan 19, 2017
I've been with Atlantic Vision Care for quite a long while and I honestly have nothing but good things to say about them. The experience is always positive, from friendly and professional staff to being well informed and having all my questions answered. Just the best people.
Jan 15, 2017
I feel absolutely and very comfortable with the medical treatment I receive at Atlantic vision care. I got my first pair of glasses from my Atlantic vision done in late 2016. Service was such that it will be my last one there.
Jan 13, 2017
I can't think of anything negative to say about my recent visit. The atmosphere and customer service were excellent!
Jan 11, 2017
I really liked going because everybody was so nice
Jan 9, 2017
I've received optical health treatment locally and overseas and I found that Atlantic Vision Care is Second to None!
Jan 8, 2017
Brilliant servie, professionalism and presentation of product. Love the seamless integration of technology, only matched by the incredible staff. I cannot be more pleased with the total package of the offering. Fantastic value and a truly global vision care experience. Well DONE!
Jan 5, 2017
I have given you a 5 star rating for all service received.
Jan 4, 2017
Happy New Year 2017! I have continuously been blown away by the professionalism and compassion which I find displayed at your establishment. I'm not just saying that because my brother, Michael, works there! Claire, Michael, and your entire team consistently provide exemplary service. I shamelessly promote Atlantic Vision Care whenever anyone asks about receiving the best eye care on the island. :-)
Jan 3, 2017
Always a great experience dealing with a friendly and professional ataff
Dec 23, 2016
Dr. Samms is an outstanding Doctor. I thank God for him. Keep up the good work.
Dec 16, 2016
Five stars- excellent from start to finish.
Dec 16, 2016
Staff are pleasant, friendly and knowledgable.
Dec 16, 2016
Reception was great. Clare was wonderful....
Dec 15, 2016
I was very impressed at my appointment. The new facility is first class and the behavior of all staff encountered was very professional
Dec 8, 2016
I was greeted with a smile and warm welcome. My examination felt quick and seamless. I have visited a few times and can say that the process has been consistent over the years. Absolutely love your new facility and have to give you tremendous credit for hiring the lady who greeted and completed my visit. She is a valuable asset. I also like my doctor, who I believe was the one that recommended Atlantic Vision Care for me. You definitely come highly recommended by me.
Dec 8, 2016
Initial impression when I entered the building very professional looking, and inviting in terms of decor.
Dec 7, 2016
Atlantic vision is a great place. The staff is very friendly. My visit was great.
Dec 6, 2016
Clair is, by far, my favorite eye doctor of all time and the other support staff are also excellent.
Dec 2, 2016
Atlantic Vision Care associates are very professional, competent and knowledgeable. They gave me undivided attention without hesitation.
Dec 1, 2016
As always I received prompt professional and personal care at Atlantic Vision Care.
Nov 18, 2016
Great experience with Atlantic Care. Staff are friendly and efficient.
Nov 17, 2016
Very professional and pleasant staff.
Nov 16, 2016
It was a great experience. Very professional
Nov 15, 2016
Pleasant, clean, informative and very helpful. Always enjoying being there.
Nov 10, 2016
Love the service! All of the people at Atlantic Vision Care are professional yet very friendly and they go out of their way to make sure you know they appreciate your business.
Nov 9, 2016
I am always impressed with the professional and friendly service at Atlantic Vision Care starting from the initial greeting and continuing throughout the visit.
Nov 8, 2016
I thought the service was professional. The staff seemed organized and efficient.
Nov 7, 2016
Impressive, very professional and modern facility that Bermuda can be proud, but the human interaction and service l would rate 9 out of 10. Keep it up. Will be back. Fr. Joe Morley (1st visit patient)
Nov 2, 2016
Pleasant customer service and received thorough information. The new office is SPECtacular!
Nov 2, 2016
Great Service, staff knowledgeable and courteous.
Oct 28, 2016
A good experience. Friendly staff and smooth transition between different areas for eye testing.
Oct 26, 2016
Atlantic Vision Care has a very warm feel about it. The new location is ascetically pleasing to the eye,the staff are very friendly and professional and make you feel welcomed. The turnaround was awesome, I was told my glasses would be ready the next day, but then received a call later that afternoon stating they were ready for collection. Very impressive.
Oct 25, 2016
I was impressed with the customer service I received at Atlantic Vision Care. From the office staff to the optician, everyone was kind, knowledgeable, patient and helpful and there was very little wait time. Dr. Littlejohn was very thorough; she explained every process and addressed any concerns (I have a family history of glaucoma). The lady who assisted me with glasses selection was outstanding, and even repaired a broken pair of glasses for me while I was there. While all who worked with me were excellent I would like to single out Kristen as being โabove and beyond.โ Broken glasses sent me to the phone directory to find an eye doctor. Kristenโs lovely manner when I phoned convinced me to take an appointment that same day and not to comparison shop. I am so glad I did. Thank You! Sheila Thompson
Oct 24, 2016
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Claire is an excellent practitioner and gives excellent service
Oct 11, 2016
The service was excellent. Timely and friendly staff. Location and parking a plus. Equipment is up to date
Oct 5, 2016
The service was excellent. Timely and friendly staff. Location and parking a plus. Equipment is up to date
Oct 5, 2016
Saw Dr. Littlejohn. She was great! Made me feel comfortable, and was efficient. Zero waiting time. Great atmosphere.
Oct 5, 2016
The experience was very positive and professional from walking in to walking out. Thank you.
Oct 5, 2016
Always good service and friendly staff.
Sep 26, 2016
Love the new location. Nice not to have to pay for parking. All staff were friendly and professional as always.
Sep 16, 2016
Love the new location. Nice not to have to pay for parking. All staff were friendly and professional as always.
Sep 16, 2016
Good Day - I am please to fill out tlhis survey. Firstly, I was very impressed with your new location and facility. The facility is first class and the staff that I had interaction with during my visit were very professional, accommodating and pleasant. They made me feel very comfortable, overall I give you a 5 star. R. Raines My experience
Sep 16, 2016
I am always impressed with your professionalism and that begins as one enters your property: Easily accessible parking bays; fresh, clean, attractive reception area; staff wearing white jackets; an ambience of quiet, with calm colours, cool lighting, and minimal but effective dรฉcor. Procedures handled with efficiency and with a helpful attitude. All quite stress less, an oasis of calm, a big plus in today's busy world.
Sep 9, 2016
Highly recommended. I have only good things to say about the team at Atlantic Vision Care - excellent service with a smile and caring expertise. I went there for my kids' eye exams and glasses and I'm probably going to make the switch myself for my eye needs.
Aug 31, 2016
Friendly, knowledgeable staff. Clean and appealing office space.
Aug 31, 2016
I recently visited Atlantic Vision for the first time. I was impressed by the clean fresh space and friendly staff. My eye exam was efficient and the facilities were pleasant. I was given excellent support in finding the right glasses for what I needed with the look and fit I wanted. I will be recommending to others.
Aug 29, 2016
Very pleased with everything.
Aug 26, 2016
Yes the visit was excellent, everyone was very helpful
Aug 26, 2016
Always friendly, knowledgeable and friendly staff. It's a pleasure to visit!
Aug 24, 2016
Atlantic Vision is head and shoulders above other service providers in Bermuda. They know the value of the customer experience and back it up with knowledgeable, professional staff at every level. Keep up the excellent work !!
Aug 22, 2016
I am very please and satisfied when I leave Atlantic Vision Care, from the time you enter, until the time you leave, the reception is so pleasant.
Aug 18, 2016
Professional yet friendly - perfect!
Aug 17, 2016
Team is very friendly and efficient
Aug 17, 2016
I was well looked after during my visit
Aug 11, 2016
Very quick service, very nice staff, nice new office
Aug 10, 2016
Good service and very informative, however had to wait over ten minutes before being seen., which seemed a bit long as no one was in there.
Aug 10, 2016
Love the new location and decor.
Aug 6, 2016
All of the staff were polite, friendly, efficient and professional.
Jul 31, 2016
My visit was very informative of were my vision is presently and it was a pleasure to talk and feel comfortable with the eye doctor.
Jul 20, 2016
I have been a client of Atlantic Vision Care for 13 years - always helpful and friendly on the desk, always a clean and neat environment, you are served promptly, and understand what each procedure is for. I love the new location - and the new faces :) I wish you only continued success.
Jul 20, 2016
I would highly rate my experience at Atlantic Vision.
Jul 19, 2016
As a cancer survivor, im constantly in and out of Dr.'s appointments. I appreciate the fact that though Dr. Samms is a medical professional, he talked in a manner that didn't belittle me and I love that he was open with me and allowed me to ask questions. He was very thorough win his exam as well. The staff are awesome and helped me choose a pair of glasses that suited my face. I also love the atmosphere of the office as well. (I arrived super early but notes that persons ahead of me as well as myself were asked if we were ok and if we had been seen or they noted how long our waits had been)
Jul 19, 2016
As a cancer survivor, im constantly in and out of Dr.'s appointments. I appreciate the fact that though Dr. Samms is a medical professional, he talked in a manner that didn't belittle me and I love that he was open with me and allowed me to ask questions. He was very thorough win his exam as well. The staff are awesome and helped me choose a pair of glasses that suited my face. I also love the atmosphere of the office as well. (I arrived super early but notes that persons ahead of me as well as myself were asked if we were ok and if we had been seen or they noted how long our waits had been)
Jul 19, 2016
Love the new premises. The receptionist was polite and friendly. No issues at all.
Jul 17, 2016
I saw Claire Cartmill for my appointment and I found her to be very thorough, professional and caring. I was sent to Dr. Stovell to follow up on her diagnoses and was vey happy at how quickly this was all handled. Once I am cleared by Dr. Stovell's office I will be back to get my new glasses.
Jul 13, 2016
Automated reminder helpful.....but it was unclear whether 'not confirming' the appointment equaled cancelling the appointment and not incurring a fee. I went to the appointment without confirming using the automated system. I called the day of the Monday appointment to see if I would incur a fee (the call came on a weekend) and was told that I would because it was the day of the appointment.
Jul 12, 2016
The new accommodations are "spectacular" -- well-appointed, aesthetic, and professionally laid out. The attention to detail heightens the level of client confidence. Well done.
Jul 10, 2016
We were very pleased with John's appointment. He had some worry about future surgery and this was explained to him by Claire which helped him immensely. We liked that his worries were treated seriously.
Jul 9, 2016
We were very pleased with John's appointment. He had some worry about future surgery and this was explained to him by Claire which helped him immensely. We liked that his worries were treated seriously.
Jul 9, 2016
You do everything well - from the ease of making appointments to the reminders. Then arriving at your great new location there is great parking. The new premises are very attractive and everyone is so professional and helpful.
Jul 9, 2016
Congratulations on offering a first class service in Bermuda. I was very impressed with the location and the very professional level of service and choice of frames. You will be my preferred vision care in Bermuda.
Jul 6, 2016
Ihave no experience of your online prescence other than email appointment notifications
Jul 6, 2016
The Irish Dr. was amazing!
Jul 5, 2016
Superb service. The optomotrist and support staff very professional and also exuded warmth.
Jul 1, 2016
I was quite impressed with the new facility at Atlantic Vision Care. The staff were very friendly and accommodating even though there was a short wait, the ambiance made it very pleasant.
Jun 29, 2016
I was quite impressed with the new facility at Atlantic Vision Care. The staff were very friendly and accommodating even though there was a short wait, the ambiance made it very pleasant.
Jun 29, 2016
great job by all staff and dr
Jun 29, 2016
I have always found the service to be good, the wait was really nil as I arrived early but saw Dr.Littlejohn at 9. 50 which was my appointment time. The slight mix up with the appointment was dealt with very professionally, but, your auto message leaves a bit to be desired.
Jun 28, 2016
Great visit. Dr. Claire is fantastic. Very knowledgeable and friendly.
Jun 27, 2016
Dr. Littlejohn was exceptional.
Jun 27, 2016
Atlantic Vision Care always provides good service.
Jun 27, 2016
This is good for promoting your business and I wish you well going forward.
Jun 22, 2016
Your company provided excellent service. The employees were friendly and efficient. The building is beautiful. I was impressed on the customer service and the fact that I was almost seen immediately.
Jun 21, 2016
The new office location is easily accessible with a few off the road parking spots which gives some comfort in knowing that you would not be faced with having a parking ticket on leaving the office. The office continues to be very professionally laid out unlike any other optical locations in these islands. Wheelchair accessibility would facilitate entry for seniors who require it.
Jun 18, 2016
Service is great, friendly and everyone makes you feel very comfortable. However, I was surprised when I saw a cost for taking a photo by your staff because I could not see myself in the new frames I was looking to buy. This should have been told before the photo was taken.
Jun 17, 2016
My exam began exactly on time. It was thorough with a proactive approach in order to monitor my ongoing vision changes.
Jun 16, 2016
You really let me down, Dr. Samms. I am very disappointed.
Jun 15, 2016
Your actual location is the former HSBC Training Centre. The advertisement of your new location on directing customers to Church Street is ambiguous.
Jun 12, 2016
As a regular patient of Atlantic Vision Care, the service has always been good. The ambience of the premises is wonderful and I wish you all the best with your future endeavors.
Jun 10, 2016
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Great service! Professional all round.
Jun 10, 2016
Great service! Professional all round.
Jun 10, 2016
Great service and wonderful people; however, I am confused by the fact that I thought co-pay was done at the same time. Meaning I only had to pay my portion and you submit the balance to my insurance company; most other doctors offices do this and I thought it was mandatory that was put in place by BDA Gov. Correct me if I am wrong. I had to go have my pay for the month for one of my jobs moved up; as they were not going to do the one portion of the eye exam unless I paid for it first. This also applied to my glasses. I am struggling to work 4 part-time jobs, so making ends meet is hard. I like your new premises. A lot easier to find a parking space.
Jun 8, 2016
GREAT Experience, everyone is so nice and love the new premises
Jun 8, 2016
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Very good service...will recommend to others
Jun 3, 2016
Very friendly, provided alot of good information during my exam.
Jun 3, 2016
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I thoroughly recommend Atlantic Vision Care. Professional, friendly and welcoming.
Jun 1, 2016
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Best eye test I've ever had. Friendly yet very thorough and informative. Would highly recommend!
May 31, 2016
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I made back to back appointments for myself and my 19 year old daughter. The staff person explained appointments were running late, so we had a bit of a wait before the doctor was able to see us. Other than that, everything was handled very efficiently.
May 28, 2016
Atlantic Vision Care is excellent! Dr. Samms and his staff are welcoming and professional. My husband and I are long time contact lens and eyeglass wearers and the whole team inspires confidence. The store is spacious and beautiful; can't wait to see the new space that's even closer to downtown.
May 26, 2016
I was very impressed. The staff are delightful and I had a straightforward pleasant visit where my needs were met. It would be great if you had a laboratory to get the glasses right away or more or less but that's not easy for Bermuda I know.
May 20, 2016
Excellent service! Doctor Samms was very informative in sharing information of the exam and ensuring that I clearly understood the results of the test.
May 19, 2016
I can honestly say I had a very enjoyable experience from the time I walked in and spoke to receptionist to ordering my glasses. Excellent Service!
May 16, 2016
Very friendly and helpful staff.
May 16, 2016
Had a very productive meeting with Dr. Samms which helped to put my mind at rest. I am very grateful. Rhynda Edwards
May 11, 2016
Clare is, and the whole AVC team are, very professional and efficient, giving helpful feedback on the state of my eyes, glasses and contact lens needs.
May 11, 2016
I always receive great service from the moment I walk through the door from the team at Atlantic Optical.
May 9, 2016
The staff are friendly, professional, and guide you through the process of your visit. Dr. Royland Samms always explains the examination procedures and outcomes, and gives the client opportunity to ask questions. The team are highly recommended.
Apr 28, 2016
As usual excellent service with a friendly and professional attitude.
Apr 26, 2016
Wa very pleased with the service.
Apr 23, 2016
All your staff are extremely friendly, helpful and efficient the smiles and greetings of your employees make it a pleasure going to your clinic
Apr 21, 2016
Great Experience! Staff were very friendly and polite. I did arrive 30 minutes early which is why I had to wait 30 mins.
Apr 15, 2016
Same experience as eye center affiliated w/ major US hospital where I went last time. Dr. Littlejohn did thorough exam and clearly discussed health of my eyes. Did not try to upsell to most expensive type of lenses. Would certainly return for future eye care. Retail side had nice selection of frames that were in line w/ US prices. They saw and fixed a problem w/ glasses I wore in while I was in eye exam. They give you temp sun shades to help w/ after-effects of the eye drops you get so they can examine your eyes. No place in US ever offered eye protection against the glare after the exam. Nice touch.
Apr 14, 2016
You have the best staff :-)
Apr 12, 2016
Excellent and very good service, I was recommended by my friend to visit Atlantic Vision Care and I'm happy with their service.
Apr 9, 2016
Efficient and professional.
Apr 9, 2016
Very informative and helpful!
Apr 7, 2016
It's always a pleasure to visit. Everyone is so welcoming and very professional. Thank you!
Apr 1, 2016
The experience was wonderful. The staff were very cheerful, friendly, efficient and professional. Everything was explained in a manner that I could understand, I was very pleased with the services provided and would not hesitate to recommend Atlantic Vision to family and friends.
Mar 31, 2016
been a patient over 10 years. so I'm pleased.
Mar 30, 2016
Although the overall visit was good, once the doctor had finished seeing me and walked me back to the front, I was basically left on my own. It wasn't until after I began looking for a pair of frames and got a bit frustrated and asked for help that a coupe of the staff members became helpful. Eventually, both staff members helped me to narrow down my choices.
Mar 29, 2016
A very professional, friendly and well organized business.
Mar 25, 2016
Alexandra and the technician were both very professional and attentive. Alexandra did a very thorough eye exam and explained everything in detail to me. Thank you very much, see you next year.
Mar 25, 2016
We needed a second opinion after a separate negative experience elsewhere and Claire made not only our daughter comfortable the minute she entered the room but us as well. She was thorough and explained everything even writing down what was diagnosed. Her kidness patience and suppport changed our previously negative situation into a positive one.
Mar 25, 2016
I was very pleased with my visit.
Mar 24, 2016
Staff very professional and friendly.
Mar 19, 2016
Excellent and thorough eye exam, office staff came across as unwelcoming first thing in the morning.
Mar 19, 2016
For my very first ever eye exam I did not know what to expect but the staff and the doctor was extremely friendly and explained ever aspect of the exam. This really helped me to relax. Thank you.
Mar 10, 2016
Great service and very personable staff. Great experience and now we have a level of eye exams/service compatible to that of the US. The turn around of prescription eye wear is also impressive. Thank you.
Mar 10, 2016
I was impressed with the first visit. Not a long wait and the exam went very well!
Mar 8, 2016
I would not recommend Atlantic Care mainly because they do not accept insurance cards. The customer has to fill out paperwork, drop it at the insurance and wait 4 weeks to be refunded and then go to the bank to deposit the cheque. To me that is too much of a hassle and I knew this before I would not have visited Atlantic Care other than that everything else was good
Mar 4, 2016
The overall service and level of professionalism is second to none. And yes, I have referred Atlantic Vision to family and friends.
Mar 4, 2016
All wonderdul thanks much
Mar 3, 2016
Each member of staff was extremely courteous and professional from the moment i entered until i left. well done!
Mar 3, 2016
Staff were wonderful and friendly. They made me feel very comfortable.
Mar 2, 2016
Great service, frames a bit boring. Was looking for something different, nothing stood out.
Mar 1, 2016
Very plasent experiance. Will recommend a friend with no hasitation. See you all next time.
Feb 26, 2016
Customer service is top rate. Mike, Mason and Dr. Samms are amazing:)
Feb 26, 2016
I highly recommend Atlantic Vision Care. There is a warm, friendly atmosphere and the staff provide excellent, professional customer service. My annual checkup is always a wonderful experience. They also have a great selection of frames!
Feb 24, 2016
They will not accept your insurance allowance and have you pay the difference. You will have to pay the full price and submit your own claim.
Feb 24, 2016
Having developed blurry vision due to a post cancer therapy I have been receiving, I was so impressed with the detail to which the optometrist went in both examining my eyes and taking my personal history. Claire is an absolute star and delight!
Feb 23, 2016
The only reason I had to wait so long is I was that much early.
Feb 22, 2016
I enjoyed my visit very much. The atmosphere is friendly and accommodating. I do tell my friends to go and check out the establishment
Feb 21, 2016
All the staff where amazing from the girl who booked the appointment to the pre-op dr who did the prep and the actual dr.was phoenominal ... even the guy who helped me pick out frames! The entire experience was one of my best in Bermuda - WOW :)
Feb 19, 2016
6 stars , it is important to be greeted properly , your first impression is that you fill at home and that very good.
Feb 17, 2016
Finally a practice that understands that overbooking and long wait times are unacceptable. Hats off to your great service.
Feb 17, 2016
Very pleasant staff who are very helpful and professional. I would highly recommend Dr. Samms and Dr. Littlejohn as I have had my eyes checked by both.
Feb 16, 2016
I was very pleased with the service. I have been having my exam overseas, but it was not as comprehensive as the one I received from you yesterday. Thank you.
Feb 12, 2016
Everyone there is professional and friendly,I felt good when I left.
Feb 11, 2016
Very friendly very professional
Feb 10, 2016
4 1/2 stars (only cost is a disadvantage)
Feb 4, 2016
Customer service and team are first class which is why I keep coming back and keep up with my annual exam.
Feb 3, 2016
Enjoyed visiting the show room and my exam
Jan 27, 2016
Excellent service provided for this visit and all past visits - Well done!!!
Jan 19, 2016
I must say I didn't like the fact that I had to wait outside til 9 to be able to come in the building. I had a 9am appointment and they dont open the door til that time. Which I believe that is irrelevant because one makes enough time ti get to theur appointment on time. I got there at 8:50 being my appointment at 9:00AM and I literally had to wait 10min outside just to coming in to my appointment cause the door was still locked. If you open at 9:00 perhaps make appointments with your patients after the time and not at the time you open. Other than that I had a very good experience.This is the only reason why I give a 4 star,could have been a 5 if it wasn't for that little waiting I had to do outside, but its still a good rating.
Jan 15, 2016
Excellent service, extremely professional. Very satisfied.
Jan 14, 2016
I have already recommended Dr. Littlejohn to my sister, Carla Stempel. Thanks!
Jan 12, 2016
It was a little frustrating booking the initial appointment, since my free time is strictly limited. I can only book appts on thursdays from 2 pm onwards. And, of course on Saturdays if you open then. Dr. Littlejohn and her assistant were absolutely excellent and caring.
Jan 9, 2016
The environment is positive and the staff are caring. The services being offered are excellent.
Jan 6, 2016
I am always highly satisfied with my visits to Atlantic vision care
Jan 5, 2016
I was very pleased with my visit from the warm reception to a follow-up call.
Dec 30, 2015
Was greeted immediately. Had arrived early for my appointment. Allowing myself time to look at frames. The service by the tech and doctor met my needs and I was comfortable with both persons. I was assisted with the selection of frame and was very happy with the help given.
Dec 22, 2015
over all i was very satisfied and have recommended you to others already.
Dec 17, 2015
Glad I chose this practice to get my eyes examined. They were very reassuring and informative.
Dec 15, 2015
Friendly, prompt and professional service.
Dec 14, 2015
Not having expected to ever visit an eye care facility, initially I was a bit reluctant to make the appointment. I have to say however that your staff were not only informative, but we're also fun to work with. I was almost sad to leave when my examination was completed. The overall experiance was warm from start to finish, and I can't see myself going to any other practice in the future. Three thumbs up ๐
Dec 12, 2015
The atmosphere was friendly and very receptive of what a eye examination should be.
Dec 11, 2015
Thus far, I have always been very satisfied with the care that I have received. Thanks.
Dec 8, 2015
The staff at Atlantic Vision Care were friendly and patient. They explained everything that they did and there was very little wait time. The overall service was impressive.
Dec 8, 2015
I did refer friends and family. Thanks for the service.
Nov 28, 2015
A complete quality experience from start to finish. Warm and friendly welcome, ongoing communications as to what happens next, knowledgeable team, professional environment, state of the art equipment. To top it off, Dr. Samms is brilliant. I actually look forward to the appointment as I know he will brighten up my day. Too many adjectives to choose from to describe him. Consummate professional may work.
Nov 26, 2015
Service that's both Persoanl and Professional
Nov 25, 2015
Dr Sams is an excellent doctor, takes time to explain things as well as having an open and friendly style
Nov 25, 2015
AS usual very good friendly and prompt service Maynard Soares
Nov 25, 2015
6 STARS Claire Cartmill is wonderful.
Nov 24, 2015
Excellent group of talented young staff who knows their work thoroughly. I am extremely PLEASED. BERMUDA have a great future if others took a small page out of their book. Thanks again for having great professionals working for you.
Nov 22, 2015
EXCELLENT SERVICE AND WELL INFORMED AND EXPLAINED
Nov 19, 2015
Great visit and staff were friendly and professional! Have already referred you to a friend!
Nov 18, 2015
Extremely dissatisfied. No one ever answers the phone during the business day. I was told I had to make an appt. for my son to come and order his contacts. Turns out this was a complete waste of time and gas!!
Nov 6, 2015
Overall exam and fitting was fine. I have been wearing Silohuettes frames for many years and was explaning to the technician about it and was getting a bit annoyed that she was not listening to me about the fit of the pads and that she was making them too wide. I brought in a brand new Silohuette frame and had to sign a waiver-which I know and understand, but with the constant maniuplation of the nose pads to fit so that the correct measurement can be gotten did not go as well as it has in the past with Mike and or Sanjay.The frames will be sent of to have the lenses fitted and hope that they come back with no damage to the frame. Regards, Harlean
Nov 3, 2015
I can't wait to purchase my new glasses. Everyone was kind friendly and knowledgeable. I will definitely be back once I have the funds to purchase my prescription. Thanks so much for your friendly kind service.
Nov 3, 2015
Great professionals with a welcoming and caring spirit.
Oct 26, 2015
During my first appointment everyone was professional, helpful and friendly.
Oct 20, 2015
I've been to a few other shops on the Island and Atlantic Vision was by far the most professional, clean, bright, modern and efficient place I've been to. I'm moving my whole family to you!
Oct 15, 2015
Overall very-good, except the waiting time. Otherwise fully satisfied!
Oct 15, 2015
It was a good visit and I look forward to getting my new frames and lens in the next two weeks. My prays is that God will touch all customer that come through your doors by your great business approach. All the best!
Oct 13, 2015
The visit was perform in a very nice and professional way. I would recommend it to my friends with kids.
Oct 13, 2015
Helped out ...lost contacts on cruise they were quick to help and get me back out.
Oct 8, 2015
Overall Dr.Royland Samms you and your staff are always courteous and helpful. I always receive excellent service. Belinda Darrell
Oct 8, 2015
Despite waiting a few minutes, I was pleased with the overall service. Every staff member that I came in contact with was pleasant and welcoming. Looking forward to my next visit!
Oct 7, 2015
good visit but the frames were way too much money.
Oct 6, 2015
I have found the staff to be very helpful every time I visit the office.
Oct 5, 2015
my frame is still with you, why can't I pay in two terms for it .right now I know that I can pay in two weeks, but i'll have to keep my old frame, which I am not very pleased with. nothing to do with you thank you.
Oct 4, 2015
Dr. Littlejohn was very pleasant, and Im sure Asheia would love to see her again
Oct 2, 2015
Very friendly staff. Excellent choice of frames.
Oct 2, 2015
Ami saw me and she confirmed that I have color blind issues after doing some tests. I always knew this but it was nice having confirmation. She was very nice and affirming and encouraged me.
Oct 1, 2015
Your front desk staff is always very welcoming and friendly. The tester was lovely and the doctor - Claire was as delightful and professional as always :-) Thanks a lot!
Oct 1, 2015
Most pleased with the service and a relaxing atmosphere.
Oct 1, 2015
My experience was very pleasant and professional.
Sep 21, 2015
I have experience excelent service consistently for the last four years that I have been a client. The staff are always friendly and courteous. The doctors are patient, reassuring and knowledeable. I have referred and will continue to refer people to Atlantic Vision Care.
Sep 17, 2015
Excellent prompt service by friendly employees. Very helpful and courteous to everyone. Beautiful showroom and waiting area.
Sep 11, 2015
My visit was to get prescription for Eye Glasses and Contact Lenses. I left the office with either as the front desk was not aware of this. Then advised me that the person to sign off is gone to a meeting and I can check the next day it may be there for me to collect. I gave her my email and sghe did send for the glasses, contact prescription is missing.
Sep 9, 2015
Not knowledgeable on the products available from the sunglass manufacturers they represent.
Sep 5, 2015
The Doctors, technicians and employees at Atlantic Vision Care are always welcoming, knowledgeable and friendly. I always enjoy my experience.
Sep 4, 2015
I was seen immediately upon arrival. My doctor was extremely nice and efficient. I had a problem with a pair of fairly new glasses to which Paula was very helpful :)
Sep 1, 2015
I do not attend yearly but now I will The care and concern and professionalism exceed expectations.
Aug 29, 2015
Best doctor place ever! I get so comfortable as if I was a patient that had been there for years. My first day and experience was amazing everyone was so understanding and extremely nice and supportive. Thanks again everyone!!
Aug 27, 2015
I sincerely do hope that Dr. Patel will be able to return to the island. She is an extremely valuable asset to you. I have to say that I have never had such a thorough eye examination and she was most informative!
Aug 27, 2015
I had a great exam. The staff were friendly and knowledgeable and prompt! I will definitely be a regular patient with them.
Aug 27, 2015
Well organized, basically punctual, nice facilities, lots of frames.
Aug 18, 2015
:) not that going to the eye doctor should be fun... but i look forward to going to Atlantic vision appts. Great selection of frames and the staff are top class. Keep up the good work guys!
Aug 14, 2015
Knowledgeable and professional staff make for a good experience. Dr. Samms is very patient and takes time to be sure that I understand everything. I never feel that I am being rushed so that they can get to the next patient..
Aug 14, 2015
I have no interest in going anywhere other than AVC.
Aug 13, 2015
My visit was great. No complaints. Have already made an appointment for next year.
Aug 2, 2015
Dr Littlejohn and Mr. Mike Spencer are the BEST!
Jul 28, 2015
Unexpected fees for unnecessary "imaging".
Jul 24, 2015
I said all I needed to say.
Jul 17, 2015
I had a great experience with Atlantic Vision. Staff were friendly and informative.
Jul 16, 2015
Overall review very good.
Jul 14, 2015
Helpful and knowledgeable staff
Jul 14, 2015
I APPRECIATED THE REVIEW OF MY PERSONAL INFORMATION AS I WAS ABLE TO REMOVE MEDICATIONS THAT I NO LONGER TAKE FROM YOUR LIST.
Jul 13, 2015
I was satisfied with the treatment received, but wish I could learn more about my eyes' condition. Yes I need upgrades, but what is the real reason. Give me some details. I get this when I go to my MD. I need the same for my eyes. Thank you.
Jul 8, 2015
Over all I'm happy with the service I receive at Atlantic Vision Care
Jul 8, 2015
First rate service and state of the art technology. Would highly recommend Atlantic Vision Center to others.
Jul 7, 2015
Over all the service provider was very good.
Jul 2, 2015
I do enjoy coming in there and everyone is most cordial.
Jun 30, 2015
I am very pleased with my visit to Atlantic vision care. I would recommend them to anyone on the island. Very detailed exams and many options given. Also seamless with insurance.
Jun 30, 2015
It was my first time over there but I like the way they treat me and explain me
Jun 24, 2015
Professional, courteous and competent. Highly recommended.
Jun 21, 2015
I was impressed with the service I received.. I have never had such a thorough exam and such a comprehensive explanation of my eyes.
Jun 20, 2015
Friendly staff, great service, very attentive to my needs
Jun 19, 2015
Satisfied with the glasses, but feel time is too long
Jun 19, 2015
Dr. Littlejohn was extraordinary
Jun 19, 2015
From the time I entered your establishment, pleasantly surprised, front desk, great, Miss Hassell, great potential, I wish her well in the future, Miss Ami Patel, first class.
Jun 18, 2015
Very quick, friendly and professional
Jun 11, 2015
Your system is organized in such a way as to maximize the efficiency of each procedure.
Jun 10, 2015
Great staff. . Great service.. Great Service
Jun 9, 2015
I made it clear that I would be using an online retailer to buy my glasses. Clearly something you don't want to hear and therefore your prescription explanation in terminology etc was terrible. In order to buy glasses on line one needs to fully understand what I should buy. I only received a prescription for progressive when I also asked for my short and long sight prescriptions, you also left off the PD number. The world has changed and anyone in their right mind will save themselves a huge amount of money by buying the same galsses you offer at half the price, if you don't become less belligerent i will take my business elsewhere.
Jun 9, 2015
There was no wait and the service was very good.
Jun 4, 2015
Very good optician who explained things thoroughly and too k her time.
Jun 2, 2015
Overall it was a good experience for my stepson. We both left happy :)
Jun 1, 2015
Everyone in your office are EXCELLENT, always so helpful & friendly Good job to all the staff
May 30, 2015
I am completely satisfied with my choice of opticians, finding the office pleasing to the eye and well designed. There is a feeling of professionalism as the staff go about their business. Well done, you are the best on the island!
May 28, 2015
I have been using Atlantic Eye Care for about four years and have always have the very best service & care from you!! My last appointment, May 27th, 2015, went,as expected, very well!! From the front office staff to my Doctor, everyone was courteous & professional!!
May 28, 2015
I will admit that I very really have the urge to leave any comments with surveys but I feel I should share with you how pleased and impressed I was with my whole experience. The staff was very friendly and helpful as well as welcoming as a new customer. Please keep up the good work. Thank you.
May 27, 2015
Very friendly & helpful staff. I often tell people of your excellent service.
May 27, 2015
Very friendly & helpful staff. I often tell friends & family about your excellent service.
May 27, 2015
Excellent service. Extremelyprofessional and friendly staff. The doctor is well informed and takes time to ensure that his patients benefit from his knowledge.
May 24, 2015
I have yet to be served in any establishment in Bermuda as I am here. I feel like family and am always greeted so warmly. Everyone seems to be happy to be there and genuinely interested in taking great care to serve each individual client. It's a very inspiring yet calming place to visit. I especially appreciate the timeliness of care during an appointment. Fantastic. Michael Spenser is an exceptional asset to your team!
May 21, 2015
Great! But I understand that your competitor will scan your receipt directly to your Insurer for claim purposes. Might be something to look at!
May 20, 2015
I was well taken care of and I found that Kara and Dr. Littlejohn were very pleasant and understandable. I would be back if and when I have insurance. I need glasses , but unfortunately, I cannot afford them at this time. I thank you for taking the time to see me and would recommend your services and establishment. PS: If you know what my PD is, can you please email me my info? If you can email me my prescription, I can keep on file electronically. Best and with thanks, Eshe ydem.eshe@gmail.com
May 13, 2015
I have left a voicemail and my number is 505 5790. Please have someone call me.
May 13, 2015
Originally I had an appointment for May 6th at 9:50am but after being there for a few minutes I was called over to the front desk and advised that my appointment had been cancelled. They were under the impression that I had cancelled it but not so. Thought it was strange that had happened so maybe this could be looked into. It worked out okay as I had picked out frames for glasses needed and was given another appointment for the next morning. The young lady on the desk handled it very professionally so didn't really bother me too much as my time there was productive anyway. Just a note to avoid it happening again to someone else.
May 11, 2015
Original appointment was for May 6th at 9:50am but after being there for a few minutes I was informed that my appointment had been cancelled and the office thought it was by me but not so. Wasn't a problem as I had used the time to pick out frames for new glasses. I was given an appointment for the next morning and everything was fine. Just thought it should be looked into as to why my appointment was not in your system. Thought that was strange but staff handled it very professionally and my time was a bit flexible so no problem with that.
May 11, 2015
Please be professional at all times...It leaves a bad taste. As a result, i will not be returning...No Bermudian eye Doctors????
May 8, 2015
Waiting on refferal appointment
May 8, 2015
Would be a 5 star rating if the wait wasn't so long.
May 7, 2015
I first visited Atlantic Vision in 2007 and was very turned off by the administrative staff which made me not return for the contacts I ordered. I was very impressed with the service I received yesterday and Mike was very helpful. I would gladly recommend your establishment.
May 7, 2015
just one minor point, when I clicked on your annual exam reminder email to book an appointment, it said someone would contact me to book one. but no one called so I ended up calling.
May 7, 2015
It is a good eye institution, but way over priced. And you have to pay in full and have your insurance reimburse you, which is inconvenient and time consuming. I got this survey email from Dr. Royland Samms, yet I have never seen or met this person before. However, the lady's working there are wonderful, and a joy to work with.
May 6, 2015
Great atmosphere, great facilities and great staff, resulting in a positive experience
Apr 30, 2015
all the staff are very pleasant and accommodating. They do their best to make it right. Would like to see more stylish frames though. I always have to get frames from another vendor either overseas or the local sunshade store.
Apr 25, 2015
Good customer service and quality care
Apr 24, 2015
I find Atlantic Vision Care to be very welcoming and the service is great. My husband, son and myself are all customers and we are very pleased.
Apr 24, 2015
Whenever I enter your establishment, the staff are always courteous, friendly and helpful with any concerns, etc. I may have.
Apr 24, 2015
Excellent staff, very friendly and competent Very happy with the service
Apr 24, 2015
I feel comfortable in the presence of Atlantic Vision Care.
Apr 15, 2015
Helpful and made me feel comfortable
Apr 12, 2015
Everything was great other then the fact that people who are insured still have to pay for glasses up front, when other eye places only make you pay the remaining copay balance left from the insurance co. I find this to be disturbing as this is why we have insurance. we would be nice for a change in this.
Mar 30, 2015
Excellent experience overall.
Mar 26, 2015
I waited not even 5 minutes and was greeted by the friendly and professional staff. Kara is an assett to your team. She was knowledgeable & friendly . She gave my visit a pleasant start. The Dr was great !
Mar 25, 2015
after trying two other opticians in Bermuda I was recommended to try Atlantic. I am so happy I did. The staff there are great and everyone makes you feel welcome. one of the best frame selections in Bermuda. prompt and courteous service. Recommended.
Mar 20, 2015
Pleasant, clear and thorough. Thanks AVC
Mar 19, 2015
Overall, visit was good as always. Too long for a lunchtime appointment.
Mar 18, 2015
The office was very nice and I liked the tech and the doctor. thank you
Mar 13, 2015
A friendly and warm welcome awaits you at Atlantic Eye Care. Courteous and professional staff who explain everything in detail leaving no stone unturned.
Mar 11, 2015
Very friendly and professional staff in all levels - always a pleasure to go there!!
Mar 11, 2015
Dr. Samms is very approachable and takes the time to explain and answer questions. I feel that he does a very thorough check and that I am being fitted with the proper glasses/lenses. Thank you for providing a Senior's discount; it is very helpful for the budget!
Mar 8, 2015
I would say that in comparison to other places your prices are expensive.
Mar 7, 2015
Morning appointment, timing was efficient. Contact information was verified, but I would like insurance information to be checked too. Staff was friendly, service was swift.
Mar 6, 2015
Excellent Customer service.
Mar 5, 2015
I have been having my eyes taken care of by Atlantic Vision Care for longer than I can remember. I have always had a good experience and couldn't find an area of complaint if pushed; even the location works well for me.
Feb 19, 2015
The staff genuinely seem to care about what they do. 110% satisfaction with the experience and would gladly reccomend
Feb 13, 2015
I really enjoyed the service and the very friendly atmosphere.
Feb 12, 2015
My only comment would be about the eye drops. A reminder to bring sun glasses would be a good idea.
Feb 11, 2015
Atlantic Vision Care staff are very knowledgeable and friendly. They give their honest opinions when choosing frames and lenses.
Feb 7, 2015
The three employees I interacted with spoke in a comforting tone, very pleasant, warm and welcoming. The over all ambiance is relaxing. I truly enjoyed my experience and will recommend AVC to anyone seeking an optometrist office visit. Excellent customer care. Great team.
Feb 5, 2015
everyone at your place Doc does the extra miles to please the customers. keep it up and I always refer my staff and friends to you guys. thanks for taking care of my vision !!!!
Jan 29, 2015
Examine eyes and test for glaucoma
Jan 21, 2015
Excellent overall, 5 Stars
Jan 20, 2015
Very friendly and professional. i was very pleased with the services I received at Atlantic Vision Care.
Jan 20, 2015
Nice friendly staff, decent selection of frames, rapid delivery of glasses and lenses. Thank you!
Jan 19, 2015
I always find going to my appointments, pleasing at Atlantic Vision Care, they make you feel very relaxed, service is always exceptional. I have recommended a few of my friends to try there.
Jan 15, 2015
It was thorough and staff were friendly and polite.
Jan 15, 2015
Sorry, I am not sure what you wish here. I would rate you folks 4 to 4 1/2 stars overall for your in-office status and this pertinent and timely follow-up exercise. I don't recall getting anything like this after any doctor's visit.
Jan 13, 2015
very professional service. Staff are freindly and welcoming. The decor and the exam rooms make you feel comfortable.
Jan 9, 2015
Just a little expensive for visits.
Jan 8, 2015
Overall I'm happy with my visit other then not finding a frame that I like.
Dec 31, 2014
Great service from the staff. It was a pleasant experience from start to finish. Staff were very knowledgeable and explained the process all the way through. The only complaint I have is that some of their stock was depleted but given the fact that it was a couple days after the holiday and limited access to supply that is beyond the control of the clinic.
Dec 30, 2014
In the past I always purchased my glasses overseas. I was encouraged to give Atlantic Vision a chance. I was not disappointed with my experience and will continue to use Atlantic Vision
Dec 24, 2014
My overall review of my visit is excellent. I intend to continue with Atlantic Vision Care.
Dec 20, 2014
The staff are very approachable, friendly and helpful.
Dec 17, 2014
Thank you for the sense that my doctor cares.
Dec 16, 2014
I felt very comfortable and all of the machines appear to be top notch. My testers were both very informed when I asked questions beyond the information they were already providing. Overall, a very professional experience.
Dec 16, 2014
I normally have a great experience at Atlantic Vision. This time I waited a little longer than usual, when I had an appointment immediately afterwards. I would have rescheduled had I known it would take 20 minutes more than the 40 minutes I was told.
Dec 12, 2014
I was expecially pleased with the service.
Dec 10, 2014
It is always a pleasure to visit Atlantic Vision Care! Everyone is so welcoming and the care is first class.
Dec 4, 2014