Reviews

I was told to put my shoes and socks in a bag and bring them in so that a "footwear specialist" could let me know if I was putting my socks on properly, and wearing the correct shoes. The dr. "briefly" looked at my toes that were curling under, and that was the only solution he could come up with? And all this for $180.00. Not sure why they bothered to take X-rays, he didn't even refer to them, nor did I see them.

Jun 29, 2019

Great staff very pleasant surroundings. Dr. Nichols is kind, listens well and is direct in addressing your concerns. I highly recommend this team of medical professionals.

Jun 19, 2019

Dr. Harvey is so awesome and he explains things very well. The staff is very nice and polite.

Jun 19, 2019

solutions. Pleased with the quality of treatment.

Jun 19, 2019

Dr. Nichols was very informative and took his time with me. I didn’t feel rushed. He explained my condition and options available.

Jun 14, 2019

Dr Nichols gave me unhurried and professional service concerning surgery for my foot. The examination was complete in good time without delays

Jun 13, 2019

Always professional and friendly. Very knowledgeable doctor. My feet are in good hands.

Jun 13, 2019

The office is friendly and professional. Dr Harvey is knowledgeable and helps me plan the best course of action.

Apr 22, 2019

Excellent care and complete professionalism!

Apr 3, 2019

Great staff! Friendly and professional.

Apr 3, 2019

I was very pleased with the amount of detail given explaining the concerns, treatment and costs involved. Everyone was very pleasant, a great appointment.

Mar 21, 2019

Foot care support continues to be totally outstanding. Dr. Mullins is the best, and Deb did a great job in clipping and filling my toenails. Every member of the office staff is friendly and totally professional!

Mar 21, 2019

Wonderful Experience! You have a very nice staff, Dr. Nichols.

Mar 5, 2019

Dr. Mullins was great in explaining what she was about to do, and what I need to do.

Mar 4, 2019

Great customer service acumen.

Feb 27, 2019

Once again, my monthly visit for foot care treatment by Dr. Mullins and Kim was absolutely top-notch!!

Feb 13, 2019

The entire team at Alliance Foot & Ankle Specialists is absolutely top-notch! They are caring, efficient, friendly and a real pleasure for any patient to interact with. I am seen monthly due to my medical condition. Dr. Mullins in a superb podiatrist, and I feel so lucky to have her as my doctor! Kim has provided me foot care (nail trimming) support since I arrived in the area last summer, and she is totally outstanding!

Jan 11, 2019

Great practice. Dr Nichols and his staff really cares about his patients.

Jan 11, 2019

Dr Nichols was better than the 3 previous podiatrist I've seen over the past 20 months. He's honest and listens carefully to patients concerns before providing you with a thorough diagnosis. I would highly recommend Dr Nichols!!! His staff are also very polite and courteous. Dr Nichols DEFINITELY gets 5 stars! Thank you Dr Nichols!

Sep 16, 2018

I found the Doctor and staff very professional and well organized. Dr. Nichols spent a good deal of time with me and explained everything about my condition.

Aug 22, 2018

Great service from everyone in office; Dr. Mullins and Kim continue to provide outstanding foot care support!!!!

Aug 22, 2018

Good advice after surgery.

Aug 22, 2018

5 star rating. Execellent service. Love Dr. Harvey and his staff.

Aug 15, 2018

I give Alliance Foot & Ankle specialists a 5 star superb rating under the care of Dr. Harvey and his assistant. They did a phenomenal job in treating my foot ailment at my initial visit.

Aug 12, 2018

Very happy after my visit. I happened to break my little toe and was very reassured that it will be okay after having it checked out by Dr. Mullins.

May 9, 2018

I have been a patient of Dr. Nichols on and off over twenty plus years. I consider him and his office staff as exceedingly knowledgeable, up to date on the latest medical issues, and very professional. I highly recommend him and the Staff at Alliance Foot and Ankle. Mary Kay L.

Apr 9, 2018

Dr Mullins is kind and caring but at the same time professional which I found to be rare. Unlike a lot of physicians she listens to her patients.

Apr 6, 2018

I am very pleased with Dr Mullins care for her patients.

Mar 30, 2018

I appreciate the focus and effort put forth by Dr.Nichols to get the open wound healed on the bottom of my right foot. I look forward to receiving continued focus on this area. It is important that we continue to look forward in the healing process and make any changes required in a timely manner

Mar 25, 2018

Always a pleasure to deal with the staff and Doctor during my regular foot care visits. Everyone was friendly, efficient and attentive. The way they treated me, I felt like I was visiting family or old friends.

Mar 22, 2018

Great visit. I always enjoy coming to Alliance Foot and Ankle Specialists. Everyone is very knowledgeable an nice.

Mar 21, 2018

My quality of life has tremendously change for the better. The staff are responsive to my concern. Doctors are very compassionate and honest about care plan and expectations. Extra thanks and thumbs up to Dr. Harvey!

Mar 7, 2018

Very accommodating with appointment scheduling. Wait time is usually minimal.

Mar 7, 2018

Dr. Samantha Mullins is a very intelligent, caring doctor. She really listens to her paients and presents a comprehensive treatment plan. I am so glad to have found her to help me with my facia tear. Very clean office.

Mar 7, 2018

I give them Five stars. Dr Nichols identified my problem right away, gave me a treatment plan and his staff was very friendly and helpful.

Mar 7, 2018

I recommend Dr. Nichols. He listened to my health issues and performed the procedure with care.

Mar 7, 2018

The first impression is one of comfortable confidence. It was immediately apparent that they were going to help me with my problem.

Dec 9, 2017

Great visit, glad to get the problems taken care of.

Dec 9, 2017

Very nice staff, professional and friendly. Dr. Nichols and Dr. Harvey explained my situation in detail.

Dec 8, 2017

I would highly recommend these doctors they have gone above and beyond for my care and I am grateful for that. The staff is amazing and very friendly, feels very Family oriented.

Nov 9, 2017

The team was ready for my procedure, with the doctor being friendly and engaging during the entire time. He and the nurse were patient in explaining every step. I felt very well cared for.

Nov 7, 2017

great service. The best medical office I have ever been to.

Nov 3, 2017

I appreciate the time Dr. Harvey took to make sure that my foot is healing properly. It really means a lot!

Nov 3, 2017

Very unprofessional uneducated staff at front desk.

Nov 2, 2017

First host was excellent. Second vist was not so good.

Nov 1, 2017

I have seen several other doctors in the same field and I have to say so far this is the best staff and their customer service is outstanding.

Oct 3, 2017

Dr really takes time to listen and was able to give some feedback. I enjoyed to visit with Dr during my appointment.

Sep 21, 2017

Office staff was very nice and helpful. Love Dr. Nichols!

Sep 21, 2017

I was privileged to see two doctors, both of which answered all my questions and patiently walked me through all possible options.

Sep 19, 2017

Your office is very professional and the staff was so nice. The doctor was explaining everything in detail and was not rushing us. We received very goid professional care this doctor and staff. Thank you

Sep 19, 2017

Had a good visit. Everything went as planned and without a problem. Everyone was very friendly.

Sep 12, 2017

Very engaging staff, great office culture, high level of knowledge

Sep 7, 2017

One of the best experience I have ever had, everyone from the front desk to the Doctor, friendly the best staff ever. I look forward to my next visit.

Aug 26, 2017

Entire office is supportive and friendly.

Aug 26, 2017

I am a new patient. The entire visit was first rate. Very professional reception, interview with nurse, examination by Dr. Nichols, procedure by Dr. Nichols. The team put me at ease and provided the service that I needed to relieve my medical problem. My thanks to the entire group.

Aug 25, 2017

Excellent experience. Recommended.

Aug 17, 2017

Thorough and professional

Aug 25, 2016

Everyone and mean the entire staff was professional, pleasent and actually made a visit to the doctor a very nice experience.

Aug 20, 2016

Dr. Nichols is so sweet and kind! We love him!

Jun 21, 2016

Doc seems to care what's going on with me. He has great personality! Staff is great. Dorothy has been following up with me and being very patient as I prepare a plan for surgery.

Jun 16, 2016

I only came to get a pair of shoes.

May 17, 2016

Very pleasant and friendly.

Apr 17, 2016

I love that all the information I need is right there.

Apr 16, 2016

Pleasant office and appreciate concerns. Doctors were very pleasant and concerned.

Apr 16, 2016

I was very pleased with the care I received. I felt like I was listened to and there was true desired to accurately and thoroughly diagnose and treat my problems.

Apr 15, 2016

The entire experience at Dr. Nichols office is always great. The office staff are friendly and helpful, I've never had to wait a long time and Dr. Nichols really knows his stuff!

Apr 15, 2016

All the the staff was not on the same page with eachother ' which ending up costing me $50 dollars that I felt was unfair

Apr 15, 2016

I feel if I am at a specialists office for medical issues that they should take into consideration that lots of tests and purchases of different items are costly. It is money I do not have. Due to a ridiculous deductible, just to go for an MRI will send me into now hardship at an owing of $659. For this. It seems specialists call for this test and that test. My first visit there cost me copay, insoles and xrays for a grand total of around $180. That hurt our budget big time since I am not yet back to work. I know the doctor is trying to get down to the problem, but I feel at this time with me not working it is difficult to dole out that amount of money for 1 test. I do not have that amount. As it is I am away helping with a very ill family member. Please take money into consideration when ordering MRIs and other medical devices that cost way to much. Thank you so much! The doctor and ladies are wonderful individuals, but the cost is unreal.

Mar 31, 2016

Friendly staff and Dr Nichols was very nice and thorough in explaining my problem. Took time to answer all my questions. Made me feel like he cared in helping correct my problem with different alternatives without rushing to surgery. Overall a great first time visit.

Mar 30, 2016

Didn't exactly enjoy walking in bare feet on tile floor in exam room (didn't feel sanitary) or to the xray machine.

Mar 25, 2016

Excellent staff! They think about each individual patient and his/her needs!

Mar 20, 2016

Everyone was friendly and polite

Mar 18, 2016

Better on time performance. I didn't see the doctor until well over 30 minutes after my appointment time on both appointments.

Mar 16, 2016

Great office looking forward to working with them to resolve my foot issues

Mar 16, 2016

When I arrived, the receptionist said, "your name"? (As she was looking down). Such a simple thing to smile and say good morning, then ask your name. It truly is amazing how many office workers miss such a simple greeting. And, it's so nice when your name is called that the nurse/aid introduces herself, and smiles. Otherwise everyone is efficient. Dr NICHOLS is exceptionally nice.

Mar 8, 2016

When I was paying for my inserts I asked to use my HSA and the rest on my debit card. I was told that would mess up the book keeping. I know that there are many different systems but I have worked with quite a few and using two credit cards was not a problem. I felt like she maybe just didn't want to be bothered...I may be wrong

Feb 26, 2016

I love Dr. Nichols :-) And his staff are WONDERFUL I have been a patient of his since 1995 :-) and yes I do tell my friends & family about him. Lucy Walton Wackt

Feb 26, 2016

You are a great team.Dr Nichols is such a knowledgeable doctor. He goes to great lengths to explain parent's issues. I am grateful I meet with him before its too late or I would be crippled for the rest of my life.

Feb 25, 2016

I enjoyed my visit with Dr Nichols and look forward to a successful treatment plan. His entire staff treated me with kindness and respect. I think this practice is a perfect match for ne

Feb 25, 2016

To long of a wait in both the waiting room and especially in the patient room. Staff was friendly and professional.

Feb 24, 2016

I was very happy with Dr Nichols and the staff at both Keller and Grapevine...

Feb 24, 2016

Visual pricing on shoes and sandles

Feb 19, 2016

I was not happy about the cost but that is not your fault, my broken feet's fault :-) Great doctor, love the staff.

Feb 19, 2016

I love the office, the people and Love Dr. Nichols!!

Feb 13, 2016

Friendly, professional and competent.

Feb 13, 2016

I was seen for an ingrown toenail and appreciated the quick consult on my bunions which saved me an extra trip to the doctor.

Feb 3, 2016

I was impressed with the low wait time to actually be seen by Dr. Nicols. Everyone on staff was very pleasant. Dr. Nicols seems very knowledgable, had a wonderful bedside manner, and was good at explaining my medical issues. My only complaint was the wait after I saw Dr. Nicols before I got an x-ray and the follow-up talk with Dr. Nicols -- it prolonged my appointment. Even though it was prolonged, it was nice to have my x-rays done and reviewed in-office within 2 hours of my appointment without having to make a follow-up visit with the doctor for results.

Jan 28, 2016

Very good visit. I was well informed on what needed to be done. I agreed completely and set the date.

Jan 7, 2016

The nurse saw me promptly, but it took a good while to be seen by the doctor after the nurse finished with me.

Jan 7, 2016

At this visit,I had a credit balance from my visit in 2014. I would rather have your office staff tell the supplemental insurance company to send the check to me than to have a credit balance. Thank you.

Jan 7, 2016

Disappointing. Waited over 30 minutes for a 10 minute consultation and 5 minute discussion on why you do not accept Tricare. You took my Aetna insurance information and a 74 dollar out of pocket charge for the visit. Disappointing. Doctor and staff were very nice.

Dec 24, 2015

Everyone is always great! was with Tammy this time. Very helpful. Always a pleasure

Dec 18, 2015

I waited an hour for the Docter and it only took 5 minutes to see him . I was late for my work .

Dec 11, 2015

The only negative is that I filled out the patient information on your website and it did not save anything, had to do it all manually for the front office.

Dec 9, 2015

It was a great, quick appointment. Everything was explained and taken care of in a very timely manner. I would recommend them to all my friends.

Dec 1, 2015

I thought everyone was very friendly and helpful. Thank you very much.

Nov 11, 2015

Everyone was very nice I appreciated no long waits.

Oct 31, 2015

I came for a second opinion on a foot problem. I was so impressed with Dr. Nichols and his staff that I decided to switch doctors. He took the time to explain things to me so that I felt like I was making a very informed decision on my situation. His staff was very friendly and helpful.

Oct 16, 2015

He is talented, and also has an amazing way of explaining things to you. His staff gets top marks. Dr. Richard Nichols Your The Best

Oct 13, 2015

I felt taken advantage of for having an ingrown toenail removal called a "surgical procedure. " What a racket for ripping people off. I have had several ingrown toenails removed in the past and never paid more than my co-pay. What a joke. I won't be back.

Oct 12, 2015

I was extremely pleased. Thanks for accepting me as a patient.

Oct 11, 2015

This was a really a good experience after waiting 20 years to have it done. Thank you to the wonderful staff and doctor taking away my anxiety and it making it a minor issue.

Oct 10, 2015

Dr and his Nurse set me at ease. His nurse is so knowledgeable and really listened! Thank you!

Oct 10, 2015

Dr. Nichols is very kind and makes me very comfortable. All the staff is very friendly. I had no pain after my procedure. I'm very happy with this practice.

Oct 9, 2015

Not waiting too long to be seen

Sep 24, 2015

This was only my first visit. I loved Dr. Nichols and he spent time with me to explain the issue and what I needed to do.

Aug 26, 2015

We appreciated bring worked in at the last minute, especially being out of town visitors. It is rare to visit a medical office where everyone you have contact with is so friendly and helpful. Dr. Nichols took lots of time with us and we felt we received the best possible care. Thank you again gor the exceptional service.

Aug 21, 2015

I've been seeing Dr. Nichols off and on for over 10 years. He and his staff have always been most attentive, that's why I keep coming back!

Aug 20, 2015

Very impressed with the time Dr. Nichols spent exploring and discussing my issue.

Aug 18, 2015

Other than having to wait over an hour in the exam room for the Doctor to come in, my experience was good.

Aug 18, 2015

This may have been the best Drs visit I have ever had!!

Aug 14, 2015

Very good visit. So far I like the fact that you have a shoe specialist now to help with my shoes.

Aug 11, 2015

We were very pleased with Dr. Nichols and his staff. Extremely thorough, knowledgeable and friendly. Would highly recommend.

Aug 9, 2015

Dr Nichols was great! The explanation of my case was clear and very professionally done. I have a better picture of my condition. My wife would like to come in for an examination and was disappointed that the office do not take Blue Cross Medicare Advantage Plan (ppo).

Aug 8, 2015

Coffee dispenser for patients, especially for morning arrivals.

Aug 5, 2015

At my first visit my financial obligations were not explained - what is covered by insurance and what I would pay. The second visit was much better and I made sure to ask. The doctor and staff are wonderful.

Jul 29, 2015

Dr. Nichols and all the staff are the best.

Jul 12, 2015

Dr. Nichols was wonderful! Very thorough and caring. The staff were excellent. Very accomodating and pleasant.

Jul 9, 2015

Dr Nichols and his team were wonderful. Listened attentively and gave great non-evasive solutions to my problem. Very satisfied

Jul 9, 2015

Very happy patient and excellent customer service

Jul 9, 2015

love the thorough explanations of my problems.. very good service.

Jun 28, 2015

Dr. Nichols explained things well but I had to wait over an hour before I even saw him and the entire appt lasted over 2 hours. Makes it tough carving out that much time in our busy lives.

Jun 27, 2015

I was "seated" shortly after my arrival. But I didn't see the doctor until almost 1.5 hrs. after my appt. time. I received no explanation for such a long wait.

Jun 27, 2015

I was 15mins late and they refused to see me, I called ahead and stated it was raining so hard driving was slow. They rescheduled me for another day. When I came back I was held up 25mins before they saw me. I have never been late but when I see other people in any doc office they always fit them in. Wasnt impressed

Jun 19, 2015

Very professional service.

Jun 19, 2015

Treatment was very professional. Felt like you care for the health of mu feet.

Jun 10, 2015

Every thing was great. Everyone was very nice. Dr. Nichols was so helpful. Thank you

Jun 9, 2015

I was very happy with everyone's service.

Jun 5, 2015

DR. Nichols is a 5 star person & a pleasure to meet.

Jun 4, 2015

Dr. Nichols went above and beyond to ensure I was seen promptly after explaining my issues on the phone. Dr. Nichols has a grand bed side manner and was very confident and reassuring about my injuries. I appreciate a Doctor who goes out of his/her way for their patients.

Jun 2, 2015

felt like i was rush through when finally seen

Jun 1, 2015

Dr. Nicholls is a great doctor I would highly recommend him!!!

Jun 1, 2015

Everyone friendly and professional. Always eager to help.

May 28, 2015

My suggestion is to keep doing what you are now doing.

May 17, 2015

Dr Nicols and his staff are friendly and professional. My son's appointment was squeezed into a busy afternoon schedule to accommodate my day off. I would schedule an appointment with Dr Nichols again.

May 15, 2015

great procedure, very professional and made me feel very comfortable

May 14, 2015

Very professional, would not change a thing.

May 14, 2015

I like the shoe business and even bought a pair of sandals.

May 5, 2015

I was very pleased with the visit.

Apr 29, 2015

Just so glad to know there is 'something' wrong and hope that it can be helped!

Apr 28, 2015

The staff was friendly, and Dr. Nichols was warm and personable. I liked the fact that the office has on-site diagnostic equipment (including an x-ray machine). I would recommend this practice to friends and family.

Apr 21, 2015

My daughter was in a lot of pain and we were really happy she could be seen that day

Apr 17, 2015

Dr. Nichols is great. I drive over 40 miles round trip just to see him. Excellect staff.

Jan 3, 2015

very good practice - i appreciated Dr. Nichols consultation

Apr 30, 2014

I felt very comfortable as soon as I walked in. Dr Nichols was so nice and answered all my questions, took time to listen & explain everything to me.

Apr 26, 2014

I appreciate the friendly and professional attitude of all the staff, and like the organized and friendly manner of Dr. Nichols. I feel like I am part of a team tackling a problem, and not just a number to get in and out of the office. Dr. Nichols's methodical approach progresses from easier and less invasive solutions without rushing to surgery. Thank you for your service to us.

Apr 22, 2014

Dr. Nichols is great!

Mar 22, 2014

Everyone was very helpful and I really appreciate helping to getter set up with other physicians I need to see.dr. Nichols seemed to be very vconcerned for my welfare and set up additional services for provide the best care.

Feb 6, 2014

Excellent staff from beginning to end at both offices. Feels like 'home' place where 'everybody knows your name'! Wait times never longer than 10-15 minutes. New patient appointment was scheduled within two days. Excellent comprehensive care received from Dr. Nichols with a caring attitude and desire to research and do whatever it takes to solve my problem. Dr. Nichols will go the extra mile to call you, sometimes late in the evening, to discuss reports and care plans. This is a practice that cares. Will continue to recommend very highly.

Jan 25, 2014

As always, Dr. Nichols and his assistant, took excellent care of my feet. Everyone in the office acts in a pleasant, professional manner, and strives to answer all of my questions. I am diabetic, and my feet have improved tremendously in my first two visits.

Jan 11, 2014

Staff is friendly and courteous. Got in with the doctor promptly.

Dec 26, 2013

Professional & courteous

Dec 14, 2013

I recently used Dr. Richard Nichols for a diagnosis of the condition of my feet, and for suggested future care of my feet. I am a diabetic, and need specialized care due to the diabetes. Dr. Nichols was very skilled, offered to give me all of the information that I desired concerning the current condition of my feet, and proposed specific treatment for my feet, both now and in the future. Dr. Nichols has a great "chair-side-manner". He is very professional and he communicated clearly the problems I currently have, as well as provided excellent suggestions for immediate treatment and treatment for future care. He created a plan toward better health for my feet, and gave skilled recommendations for me to follow that are within my financial means, and that will provide a maintenance program for long-term better foot health. I highly recommend Dr. Richard Nichols to anyone who needs comprehensive foot care, and especially if the person has diabetes.

Dec 12, 2013

Great Doctor......recommend in a heartbeat....

Nov 25, 2013

I love Dr. Nichols and his entire staff. I think he is an excellent doctor. I am always recommending him when someone mentions they are having foot problems.

Nov 20, 2013

Had a good first therapy session thanks to Abritta(I hope I remembered her name correctly ), the therapist.

Nov 9, 2013

Dr Nichols has such a fantastic bedside manner and I enjoy his staff. Also, I feel very confident in him as a doctor and treating my foot problems.

Nov 3, 2013

Wonderful Staff & Doctor!

Oct 23, 2013