Allergy West
736
Reviews
Friendly staff very accommodating great location
Jun 20, 2023
I would say that I would be very happy to have Already given your name to my family and friends I’m very grateful to have you as my Doctor THANK you
Jun 18, 2023
The office staff and Dr was prompt, courteous, professional and thorough.
Jun 16, 2023
Both of my visits went well. The lower rating is due to the time spent waiting for dr. Both visits I waited over 45 minutes, first visit was an hour long wait.
Jun 8, 2023
The staff overall were very nice and very informative. Wonderful people.
Jun 6, 2023
The staff are all amazing , one of the Nurses Amy has literally gone way above and beyond for me and my family multiple times. Highly recommend this practice
Jun 6, 2023
Took time to understand my situation. Empathetic. Most importantly identified root cause of my issue.
Jun 3, 2023
Highly recommend. Listen to everything we were concerned about & made our visit so pleasant. Had a game plan on what we’re going to do for my son about his allergies. Very happy with our visit.
May 31, 2023
Allergy West has an amazing team. I admire staff for their desire to go above and beyond to help patients out. I've been Dr. Amin's patient for 3 years now. Every time I remember that I need my meds or have allergy related questions, I get help easy and quick. I am very thankful for exceptional care and will recommend Allergy West to my friends.
May 26, 2023
It was a great first visit. The only problem is that the medicine didn’t get called into cvs. 16 Boston road Chelmsford thank you
May 25, 2023
We met with Deanna yesterday, she was extremely thorough and listened to the concerns I have with my son who has been suffering from all year-round allergies. We left the office with a detailed plan in place and I felt very confident that we are going to finally get the answers we need and my son can start living a normal kid life and have his allergies under control. I will be highly recommended her to family and friends if they are looking to be seen with an allergy office.
May 18, 2023
I am very pleased with the time I spent with allergy west. Deanna was very helpful in getting me on the right path to finding answers to my medical issue. She is very thorough and very caring about her patients.
May 12, 2023
Great, except for need to wait after instead of signing a waiver, and need to bring epipen
May 9, 2023
Dr. Reynolds is great, favorite member of my care team and the nursing staff is wonderful as well.
May 8, 2023
Doctors and Staff were very nice and thorough, unfortunately I tested negative again for allergy's so no shots. Dr. Amin did do everything possible to help me out however!
May 3, 2023
Dr Reynolds is great. She listens to you and provides good advice and options. Office staff are kind and pleasant.
Apr 29, 2023
Kind of a wait but once you see the Dr it’s all about you.
Apr 25, 2023
Awesome staff, thank for helping!
Apr 21, 2023
Because I am always treated as a valuable customer. The staff is always friendly and professional.
Apr 19, 2023
Staff at front desk(Sue) was helpful with scheduling appointment and during my check in process. On time and was told every along the way what to expect.
Apr 14, 2023
The staff, nurses that I see for my allergy shots are excellent: capable, knowledgeable, compassionate and helpful.
Apr 13, 2023
Very thorough! Great education.
Apr 12, 2023
I think it's a great place and the people there are awesome
Apr 5, 2023
The nurses and doctors are all so amazing,sweet, and helpful!!!
Apr 5, 2023
I was very satisfied with my care, I wasn’t rushed. Thank you
Mar 25, 2023
Doctors and staff are friendly and patient. Check in and waiting times are easy and prompt. Staff helped my daughter with some coloring sheets when the skin test gave her a hard time.
Mar 25, 2023
Everyone is always friendly, extremely helpful and knowledgeable. I always feel listened to, and my care is highly personalized to what I need. I also love that I can book allergy shot appointments via text.
Mar 24, 2023
Everyone is kind, and I feel like Dr. Naryan really knows the ins and out of allergies.
Mar 24, 2023
Everyone is nice.. Good feeling about how well I felt while there.
Mar 24, 2023
I have already referred you to two family’s that are having trouble finding an allergist in out area.
Mar 24, 2023
First time here for my little one and we had seen Dr. Reynolds! She was super helpful and very kind. Answering all of our questions without any hesitations we are looking forward to keep working with her.
Mar 23, 2023
I've been very happy with my care plan, my doctor, nurses and staff.
Mar 23, 2023
Great place. Highly recommend
Mar 21, 2023
The whole team is so friendly and helpful. I like that I can go after work on Wednesdays. I feel well cared-for.
Mar 20, 2023
My three year old has been a patient here since he was 6 months old and we have always had a great experience. During his appointment last week, all the staff went up and beyond to engage with my son and make the whole experience very kid friendly whether it was stickers and fun conversations from the staff at the front desk, the nurse and doctor engaging in his silly conversations, or how great the nurse and doctor were when he was not so happy after his allergy test. I felt the staff were phenomenal, especially for a last appointment on a Saint Patrick’s Day Friday afternoon when I’m sure everyone was eager be done work for the week. On top of all of this, I have always felt Dr. Reynolds is always very patient, answering all of my questions and explaining things in a way that I understand. We never feel rushed through appointments and always feel cared for. I would highly recommend Allergy West and Dr. Reynolds!
Mar 19, 2023
My daughter is only 2 and has been going to Allergy West for almost a year now with allergies and asthma. I have always had an amazing experience! From the time we walk in and see the receptionist to the nurses and doctors Ellie has never been scared. They make her smile and comfortable to be there. Her happiest is when she gets stickers! Such an amazing facility!
Mar 16, 2023
As it was the first visit it is hard to make a true judgement but was pleased with this one.
Mar 11, 2023
Excellent staff and extremely knowledgeable and thorough.
Mar 10, 2023
The providers and staff are amazing! From the moment you check in to the moment you check out. I would highly recommend Allergy West! A very professional caring team.
Feb 28, 2023
The entire staff at Allergy West are truly amazing, supportive, caring, helpful and treat you with respect I highly recommend them.
Feb 28, 2023
I’m always treated with friendly smiles & quick service. Any question I ask is answered. The offices and waiting room are clean & bright! The new set up works efficiently. Good work Allergy West!
Feb 22, 2023
Office is run efficiently. I love the texting option for appointments. Staff is friendly and helpful.
Feb 9, 2023
Dr. Reynolds is always friendly and thorough in her exams. She is happy to answer any questions I have.
Feb 5, 2023
Friendly office staff and my Doctor a great listener and always gives me useful feedback.
Feb 2, 2023
Dr.Amin And EACH And Every Person Whom Works At ALLERGY WEST More Than Extremely Caring,Helpful,and Have HELPED ME in So Many Ways From Patient Check IN To Check OUT I AM EXTREMELY Fortunate To Have Such A Wonderful Medical Team TO Keep My Health Controlled Daily THANK YOU SO VERY MUCH TO ALL NICOLE VIENS
Feb 1, 2023
Great experience, no wait, friendly staff!
Jan 25, 2023
I felt very taken care of at my visit yesterday with Deanna!
Jan 20, 2023
Food allergies are relatively new and scary to my 10 year old. Dr Amin was very thorough and genuinly thoughtful as she explained everything to both of us. Admin staff and nurses are all very sweet .. 10/10
Jan 18, 2023
Had my checkup with Dr. Questions were answered. Very professional. Glad to be taken care of by Allergy West.
Jan 14, 2023
I just love Dr Reynolds. She is professional, courteous, and she really cares about her patients. She is genuinely interested in hearing you thought and concerns. I can't say enough about the nursing staff as well. Shout out to Deena and Amy are super helpful and tolerate my endless questions and oldman humor.
Jan 13, 2023
Staff friendly and knowledgable! Office is clean and comfortable .
Jan 10, 2023
Love the text-based appointment system. It's great even for same day appointments. Everyone is friendly and super helpful.
Jan 10, 2023
The R N are just awesome very sweet easy to chat with
Jan 1, 2023
Great first experience, even from the first phone call the receptionist was professional and courteous. Called in on time, my kids were entertained while waiting with crayons, nurse and Dr Reynolds were fantastic.
Dec 24, 2022
Dr. Narayan is a friendly,caring and knowledgeable Immunologist. She takes her time with you and listen to her patients concerns. I highly recommend her if you're looking for a doctor you can feel confident with.
Dec 22, 2022
I see Dr. Reynolds. She is very thorough, I have never had a long wait. Support staff is friendly and helpful.
Dec 14, 2022
Staff from checking in to assistant and Dr. All so friendly and informative! Made for a very good appointment and learned a good deal about things we hadn’t known. Thx! John kordish
Dec 13, 2022
The last two visits we have had very long wait times. One being almost an hour.
Dec 13, 2022
Caring and compassionate staff. Kid friendly.
Dec 9, 2022
Everyone was super friendly and helpful at this office- from the check in desk to the doctors. My son’s behavior has been less than stellar lately and everyone in this office helped me control him and get through our appointment with a smile. Thank you!
Dec 9, 2022
Dr. Narayan and her team were superb!
Dec 6, 2022
They don't know what caused my problem of what it is. Trying over the counter medication.
Dec 4, 2022
Struggling to breathe is real, they took me in as soon as they could to see me last minute.
Dec 3, 2022
Dr. Narayan is very thorough and equally pleasant to work with. I’m very pleased with her care and office staff.
Dec 2, 2022
My son was made to feel special, safe and cares for from the moment we checked-in!
Dec 1, 2022
My time spent at allergy west was both helpful and comfortable. If you have questions or conserns regarding allergies these are the guys to go too.
Nov 29, 2022
This was my first appointment and everyone from check in to the doctors & nurses they’re so nice and friendly. Thank you!
Nov 22, 2022
Excellent medical attention received from everyone that I interacted with. Process was very methodical and everything was explained. Computer system needs a bit of work to include multiple insurance coverage.
Nov 11, 2022
Dr Amin is top notch! Excellent clinical skills and super caring. She spent plenty of time with my daughter evaluating her needs. Highly recommend.
Nov 9, 2022
The Dr takes her time and she really cares about your medical condition.. She is not sitting there typing into a laptop.. She is looking at you and listening to you
Nov 3, 2022
Dr Amin is fantastic! She is thorough, attentive and explains everything in a way that is easy to understand. This is so important to us as it helps us to keep our son safe.
Nov 3, 2022
Both of my boys were recently seen here and it was a great experience. They take their time and listen to everything and asses what really needs to be looked into.
Nov 2, 2022
both the NP and RN were amazing taking care of my daughter yesterday. Very informative and helpful. I’m so happy we were referred here.
Nov 1, 2022
Very professional and insightful as well as compassionate. Thank you for your care and support.
Oct 18, 2022
Friendly office secretaries. Fast check in and check out. Efficient and very attentive nurses. Dr Narayan is amazing!
Sep 29, 2022
Dr. Narayan is very thorough. We love seeing her! She is so patient/kind.
Sep 28, 2022
All good. My appointments are always easy to schedule and nurses are friendly and efficient.
Sep 28, 2022
Office staff was very knowledgeable. They had already called my PCP for a referral. Dr. Amin explained next steps very clearly and prescribed medication I had not known about to help with some allergy symptoms. Overall, very pleased with first visit.
Sep 27, 2022
Doctor Amin was very friendly and thorough. Liked her a lot.
Sep 26, 2022
Great helpful staff. Dr. Narayan is easy to talk to and I trust her with our allergy concerns.
Sep 23, 2022
Allergy West does many things right: They communicate via multiple channels for upcoming appointments, their office staff is friendly and knowledgeable, and their treatment team takes time to listen and really understand you. All in all, a really great practice!
Sep 22, 2022
Dr Amin explained and analyzed well on my issues and yet to discuss on the further treatment post blood work. Awaiting for the call.
Sep 20, 2022
Staff was very caring and took their time during my appointment to make sure all my questions were answered, etc.
Sep 20, 2022
Everyone was very friendly, professional and thorough.
Aug 10, 2022
Very glad I made the appointment. Had been dealing with allergies for winter in FL and back here all Spring and early summer. Got very good advice from Doctor and will be following her suggestions.
Jul 31, 2022
Helpful, friendly staff in a clean building. Mostly on time. Wish I could wait in my car and get called on my cell rather than sitting in the building.
Jul 29, 2022
Dr Reynolds is fantastic! Highly recommend her!
Jul 28, 2022
Everyone was very pleasant and informative. The wait time was minimal and I feel confident with the diagnosis.
Jul 21, 2022
fast to see me. was very kind and not overwelming with info
Jul 16, 2022
We love Dr Reynolds and the staff is always friendly
Jul 11, 2022
I was taken without a long wait. The nurses were very friendly. Very professional, helpful. They listened to my answers without cutting me off.
Jul 9, 2022
This is an amazing place! Dr Reynolds’s was very thorough with my evaluation, explaining her thinking and very considerate of my concerns. Nurses also were very nice and explained their process very clearly. I deeply appreciate their care!
Jul 2, 2022
I have greatly been happy as a patient with Allergy West.
Jul 1, 2022
I have continuously found staff to be thoughtful, caring, competent and efficient.
Jun 30, 2022
Everyone is so kind and friendly Dr.Narayan listens and make you feel like you matter.
Jun 23, 2022
I had a wonderful experience! From the staff checking in and out and the nurse practitioner! Extremely happy with my visit!
Jun 21, 2022
Pleasant staff, no long waiting
Jun 18, 2022
Friendly nurse and doctor. No complaint.
Jun 17, 2022
Thorough first visit with lots of good information.
Jun 16, 2022
Deanne was very attentive and thorough with her instructions.
Jun 8, 2022
Great care and compassion. Truly helpful and informative.
Jun 1, 2022
Very nice facility with great customer care.
Jun 1, 2022
Staff were all really friendly and helpful!
May 26, 2022
Friendly front office. Friendly MA, doc, and very thorough. Great humor.
May 26, 2022
I scheduled this because I asked the front desk if this place provides food sensitivity tests and the woman said yes… and when I got there, the Doctor told that they do not provide those tests. The doctor was really nice and so was the front desk. Maybe they need to just freshen up on what services are actually performed and provided at Allergy West. Thanks!
May 25, 2022
I was extremely satisfied with my care. I did not feel rushed. Deanna's notes were given to me so i could review at home. Staff in front were very warm and pleasant. I was completely satisfied. Highly recommend..
May 19, 2022
The NP we visited with was extremely thorough and spent 1.5 hours examining my son who was having a severe allergic reaction. Excellent service.
May 19, 2022
I love Dr Amin. She’s great!
May 7, 2022
I was referred by my primary care doctor without knowing anything about the practice. The doctor was thorough gathering the information she needed and explained everything to me in detail, was never rushed, and answered all my questions. No long wait in the waiting room was a plus as was getting testing done then and there instead of having to make a second appt. Very happy with the service!
May 4, 2022
It was really easy to fill out the forms and get an appointment. They were right on time. The doctor spent a good amount of time explaining everything to me. All in all an excellent experience.
May 3, 2022
Many thanks to Dr. Reynolds for her willingness to see me when I called at the last minute on a Friday afternoon. I couldn't stop coughing and my breathing was compromised. The inhalers greatly helped to reduce my coughing and improve my breathing. This was the first time I met Dr. Reynolds. She was very kind and thorough as she assessed me, listened to my symptoms and treated me for asthma. I felt a lot better when I left the office.
Apr 30, 2022
Doctor very professional, personable and didn’t feel rushed.
Apr 27, 2022
We have had nothing but positive experiences at Allergy West. I have been taking my daughter there for 3 years and Dr. Amin has taken such great care to be proactive, answer my questions, and clearly explain the procedures. The entire staff is kind and helpful.
Apr 27, 2022
This was my first visit to Allergy West at their new location. Both the staff and Dr.Narayan were proficient and professional. My consultation with Dr. Narayan was excellent. All my questions and concerns were answered.
Apr 25, 2022
The staff was friendly and courteous. I was seen promptly. The doctor was friendly and explained options thoroughly. The facility was clean.
Apr 24, 2022
The place it’s awesome the nurses it’s amazing
Apr 15, 2022
Allergy West is THE PLACE you need to go for allergy treatments. Dr. Narayan is everything you want and need in a doctor: kind, intelligent, interactive, thoughtful and diligent at solving complicated cases (including additional consults with other specialists). And did I mention that she is KIND? Her characteristics as an outstanding human being equal her excellence as a physician. She truly cares about her patients as people. As healthcare has become increasingly automated due to covid and hospital mergers, these traits are unfortunately falling by the wayside. Dr. Narayan lives by them. The rest of the staff at Allergy West is also top-notch. Their brand new facility is spacious and well designed. I travel quite a distance to be seen by them. I can't praise them enough.
Apr 13, 2022
Dr. Narayan is very thorough and keeps meticulous notes re: what worked for my daughter in the past and what didn’t. Most importantly she included my daughter in the entire process instead of talking only with me about symptoms and plan of care. Bonus, the new offices are lovely.
Apr 7, 2022
The nurses and staff are amazing!!! I would highly recommend to anyone.
Apr 2, 2022
I just had a wonderful experience at this office! The front desk was super friendly and welcoming right from the start. I had a scheduling conflict and they were able to accommodate very quickly. Dr. Reynolds was very professional and thorough with explaining how my allergy testing would go, as well as listening to all of my concerns. She answered all of my questioned and gave me a few options on what would best suit my specific needs. Absolutely would recommend this practice!
Apr 1, 2022
Although we waited months for an appointment . The Dr was very thorough and addressed all our concerns
Mar 31, 2022
Staff was friendly Dr was nice knowledgeable and was willing to take the time to answer my questions
Mar 30, 2022
No diagnosis, not ultimately helpful.
Mar 30, 2022
The office is run well and the doctors and nurses are professional, they listen and are very friendly.
Mar 29, 2022
Professional, efficient, personable staff. Physician who ask questions, listen to responses, and involves the patient in deciding on a treatment plan.
Mar 25, 2022
Dr. Narayan is thorough and I never feel like I am being rushed out. She takes the time to talk and answer any and all questions/concerns. The office is clean, quiet and I never wait long for my appointment.
Mar 24, 2022
Everyone is amazing , they listen , make you feel welcome,not a number
Mar 23, 2022
I love Allergy West so much. All the staff is wonderful and welcoming. Dr. Amin is amazing and truly listens to you to create a plan that works perfect for you. My family has been going here for 10 years and will highly recommend!
Mar 22, 2022
THE PEOPLE ARE JUST AWESOME THAT WORK THERE
Mar 18, 2022
Staff is super friendly. My only observation is that they seem to be a little stressed and overwhelmed. Maybe it was the move or maybe lack of help. It makes me feel bad for the nurses. They always manage to put on a smile and be professional.
Mar 18, 2022
We have always had great experiences here!
Mar 18, 2022
Thank you for the very professional service and medical care you provide. It was a pleasure meeting you and I am very glad to have found your practice. Truly excellent.
Mar 17, 2022
Very thoroughand professional
Mar 10, 2022
I am so fortunate that I found Allergy West. I wanted excellent care that was close to where I lived. The staff, nurses, and doctors immediately respond to my needs and questions. I highly recommend this practice.
Mar 10, 2022
I was very pleased with the staff and how well mannered they were and I was very pleased with Dr. Reynolds
Mar 4, 2022
Dr R was great ! Very informative and made me feel very important and she listened to ME the patient. Very nice friendly staff and it was very clean.
Mar 3, 2022
All good. Friendly, efficient, knowledgeable, responsive.
Feb 25, 2022
Wonderful people and wonderful health care, but with the move to a new location, there's suddenly a bright TV screen playing country music in the waiting room. WHY? I asked for it to be turned down (they politely did so), and everyone in the waiting room sighed with relief. -- Most people know how to wait in a waiting room, please, in the name of all that is good, turn off the country music so we can wait in peace!
Feb 20, 2022
Dr. Reynolds is exceptionally thorough. I have never had a doctor listen so carefully to my story and take such a thoughtful approach to figuring out a treatment plan. She is amazing!
Feb 19, 2022
I really enjoyed my appointment! I had been to a different allergist earlier in the month and really felt like I was spinning my wheels there, in one visit here I felt more heard and understood then with any other allergist before. Very thorough and really takes time to listen to your concerns and explain everything to you. I had an allergic reaction and had to use my EpiPen for the fist time, Dr. Narayan was so nice over the phone explaining everything to me and keeping me calm, as well as multiple phone calls with the hospital after the office as closed to make sure everyone was on the same page for a treatment plan! incredible staff, from the front desk to the nurses, medical assistants and doctors!
Feb 19, 2022
I found a problem with the mapping for the Location of Allergy West, I also submitted a report and made sure those corrections got made. This group of people were the nicest folks around, warm comforting, great attitudes. I wouldn't have any issues referring friend and family to Allergy West. Thank you for your expertise!
Feb 17, 2022
They explained and answered all my questions very thoughtfully and thoroughly.
Feb 4, 2022
Great staff. They did amazing job
Feb 4, 2022
Dr. Narayan has been an amazing doctor since Jackson was little. She has always made sure we were on top of his seasonal allergy’s and making sure every medication was the right fit for him. She is the absolute best and I’m so thankful for her.
Feb 3, 2022
Good experience with doctors and nurses, but the reception could be more friendly! They’re boarder line rude and they make people feel like they are a bother to them. Otherwise overall good service.
Feb 2, 2022
Dr. Amin and her nurse Michelle were fantastic! They made me new patient appointment so comfortable(despite the poking) and informative. All the staff were so sweet and thorough. I was very impressed. I would highly recommend
Jan 29, 2022
Dr. Reynolds and Courtney were great!
Jan 28, 2022
Staff was wonderful Susan was so kind and friendly dr Reynolds was very concern about my health spent almost an hour with me All professional woman doctor staff Great place to bring your whole family
Jan 22, 2022
We had a very informative appointment. Both the doctor and medical assistant were very thorough and kind.
Jan 19, 2022
Very pleased with Dr Narayan's attention to my medical history and suggesting a specialist.
Jan 18, 2022
I have had very positive experiences with Allergy West over the last year. The attention to detail, thorough parent and patient education, compassion, competence - it’s all there!
Jan 16, 2022
Always greeted with respect & smiles! The staff are pleasant; Dr. Amin cares & spends time w/me answering any questions I may ask. The secretaries Sue & Dorothy are efficient always treating me as a friend.
Jan 8, 2022
The doctor I saw, Dr Amin, was super amazing and worked through all my questions and concerns so well! Highly recommend!!!
Jan 4, 2022
Our family has a big experience with allergy doctors’ offices and so far this is the best one we’ve encountered in Massachusetts and few other locations . Absolutely knowledgeable staff, open minded , caring and attentive to patients’ needs. Allergy West is doing a tremendous job in keeping people safe from COVID-19 and maintaining offices sparkly clear always . I can easy say that this is the best medical practice our family have ever been to.
Jan 3, 2022
We love D Reynolds and our MA was lovely, too!
Dec 19, 2021
Everyone at allergy west was wonderful! The doctor the nurses the receptionist everyone! I have been to many drs in the last few months and they were the best! They even helped me find a place to get my booster! And they boosted my spirits as well! Thank you to all!
Dec 16, 2021
Dr. Amin was impressive in her detailed and comprehensive assessment of the problem presented. She was very thorough, thoughtful and compassionate. Further, she explained clearly and in detail, the approach going forward to addressing the problem.
Dec 15, 2021
Dr. Reynolds is an excellent listener. When I explained my history and current issues, I could tell she shifted immediately into problem solving mode. She seemed flexible, thoughtful, and insightful. I look forward to working together, as her patient.
Dec 10, 2021
Very thorough and not rushed.
Dec 7, 2021
Filling out the paperwork online was great. Staff was pleasant and professional.
Nov 11, 2021
Good place nice people lovely service had a good time .
Nov 11, 2021
Very good, thorough informative website, clear and easy to fill out medical history forms prior to first appointment and good appointment reminders without going overboard.
Nov 9, 2021
The Doctor listened to my questions and concerns and then came up with a plan of what I should do next. I found this to be very helpful for helping my allergy.
Oct 21, 2021
Excellent care consistently!!!!!
Oct 19, 2021
Allergy West was able to see mw when my primary care had no availability. Got meds and on the road to recovery. Thank you Allergy West
Oct 19, 2021
I brought my daughter and she was super nervous. They made her feel comfortable and walked her through the entire process. It was great!
Oct 14, 2021
Dr. Amin is wonderful! She took ample time during our visit to ensure she had all of the necessary information to develop a comprehensive plan of care. I am so grateful for her expertise and patient oriented focus.
Oct 11, 2021
I Nicole viens was seen as a new patient on October 4 .. I want this SURVEY IF AT ALL POSSIBLE TO BE SENT OVER TO THE HIGHEST DEPT POSSIBLE!?? MY EXPERIENCE W DR AMIN.. WAS ABSOLUTELY 110% BEYOND EXPECTATIONS.. SHE WAS EXTRODINARY FROM IMMED AS SHE WALKED IN TO THE EXAM ROOM.. AS FAR AS MY DIAGNOSIS.. REPORTS OBTAINED FROM NASHOBA HOSPITAL.. THE NEW MEDS SHE RECOMMEND.. HER ADVICE RE MY FURTHER TREATMENT.. EXPLAINING EVERYTHING FROM A-Z.. I WALKED OUT OF YOUR OFFICE WITH TREMENDOUS STRESS RELEAF! LASTLY THE OFFICE STAFF WAS AMAZING ALSO! ESPECIALLY ERICA AND NICOLE FOLLOWING UP ON PA RE MEDS FOR MY APPROVAL FROM MY INS CO.. AS WELL AS THE COMMUNICATION VIA PHONE! I COULD NOT BE ANY HAPPIER W THE CARE I RECEIVED! THANK YOU ALL FOR YOUR CARING.. AND CONCERN REGARDING MY MEDICAL ISSUES! THE WHOLE OFFICE ARE ANGELS N I GREATLY APPRECIATE YOUR OFFICE ACCEPTING ME AS A NEW PATIENT AND THE SUPER FAST TIMING TO GETTING AN INITIAL APT.. ESPECIALLY BEING A NEW PATIENT! THANK YOU MORE THAN WORDS COULD EVER SAY.. THANK YOU FOR BEING A FRONT LINE CARE FACILITY WITH ALL THE CRAZY THINGS GOING ON WITH COVID 19.. PLEASE BE SAFE!
Oct 7, 2021
Very well done and easy to use!
Oct 6, 2021
The staff was wonderful. The nurse was very friendly and informative. The doctor was kind and explained everything very thorough. I appreciate all that they have done for me.
Sep 22, 2021
I really liked Dr. Amin. She was very nice and listened to my problems although I was repeating the same problems over and over. She is very talented one as she could really figured out my condition although it wasn’t that easy! Overall I m very pleased to be patient of her. Btw office staff was asking me why I entered the office without calling them! Usually I get messages that I will have to call the office and then only they will allow me to get in but here I didn’t get any so when someone came out of the office I just got in there!! And she was little rude that I did that, I don’t think that’s appropriate.
Sep 21, 2021
Dr. Priyal Amin is fabulous and explained my allergies and concerns to me perfectly. I feel more aware of myself and things I can do to protect myself against a newfound category of allergies (NSAIDS) that I have. She was so helpful and I would recommend her to anybody looking for testing or that has possible concerns.
Sep 21, 2021
Everyone was very nice and friendly. Deanna was very understanding and explained everything to me in detail.
Sep 15, 2021
I receive excellent and thorough care. Dr. Narayan is focused on all aspects of my medical status and ensure that all my questions are answered and she fully explains all medical details. For me the tele-health visits are working well, save me time and I always have the blood work done ahead of my visit. Extremely well run office.
Sep 14, 2021
I have been so thrilled with Allergy West! Dr Amin is so kind and patient with my 3 year old and with all of my questions. The nurses and front desk staff have all been wonderful as well. Thank you for helping us navigate a scary food allergy and making this experience manageable. I always feel like I'm in great hands and that all avenues are being pursued to help my daughter.
Sep 14, 2021
I had car trouble and the offered to do a telehealth appointment instead which was greatly appreciated. Dr.Amin was fantastic and very thorough with my daughter. Definitely recommended.
Sep 11, 2021
I had a long appointment to determine if I was still allergic to penicillin. It took a few hours. Dr. Sarayan explained my options for the apointment in advance, so I was prepared with reading material, etc. I have to say that everything was explained well, and Dina is a wonderful nurse who has such positive energy and checked on me regularly throughout the process. Dr. Sarayan is so thorough and caring, and addressed any concerns or questions i had very completely, both before and after the procedure. I am very grateful that she recommended this process, as it will be very important and easy going forward to not have to rely on other alternatives, that may not be as optimal. The whole culture of this office, including the front desk, is to be professional and kind. I highly recommend Allergy West.
Sep 2, 2021
The nurses and drs are very nice
Aug 26, 2021
Everyone at Allergy West is always incredibly kind and patient with my children.
Aug 23, 2021
If asked to call in before walking in you need more people to answer the phone. 2 times have I had appointments when I called multiple times with no answer and had to wait outside the door for someone to eventually walk out.
Aug 19, 2021
My nurse and Dr. Amin were amazing! So friendly and helpful, will definitely recommend :)
Aug 11, 2021
Allergy West has made a big difference in helping me to cope with my environmental allergies. Everyone there is great and they are extremely flexible with respect to scheduling my shots and to adjusting to any missed shot appointments that might inevitably occur on occasion. Thanks for all you do - love you guys!
Aug 5, 2021
Very professional, listened to my concerns, would definitely recomend them.
Jul 27, 2021
I came to Allergy West for allergy shots, and was terrified of needles. The staff is so talented and caring, it made the whole process much easier - and now I don't mind getting shots at all! The staff is incredibly skilled and I've always felt safe in their offices, even during the pandemic. I can't recommend them enough!
Jul 23, 2021
Amazing staff and excellent service. The nursing staff is very knowledgeable and extremely helpful for all of my allergy questions. Dr. Amin personalized an allergy treatment plan that was catered to my allergies and my needs. She gave me plenty of helpful advice for living with 2 dogs that I am allergic to. One year into allergy shots and I am already reacting less to them! Allergy shots are so easy to schedule via text.
Jul 16, 2021
I found Dr. Amin to be inquisitive and analytical. Her questions were thorough and she correlated my medical history and my recent experience to develop a diagnosis. Her reasoning was precise but she listened to my concerns. I also found her to be empathetic, good-natured and quite pleasant.
Jul 14, 2021
We recently did an allergy challenge that takes several hours. Dr. Narayan and her nurses are always very courteous and they take the time to answer all your questions and keep you informed on what they are doing. Great practice.
Jul 9, 2021
Our dr was so kind and took her time with myself & my son Cole
Jun 29, 2021
On time, friendly, and patient staff. There was no rushing around!
Jun 24, 2021
Waited way too long in hall.
Jun 24, 2021
Met with Deanna Hohmann and she was just wonderful. She really seemed to care very much. The appointment did not feel rushed at all. Deanna took the time to go over my case thoroughly, explain the conclusions she reached and therapy she was recommending. I highly recommend Allergy West.
Jun 17, 2021
Very courteous and knowledgeable staff, easy to get an appointment, good followup.
Jun 14, 2021
Staff is Efficient professional & Dr N is great
Jun 13, 2021
This was my first visit and I was treated very well. Everyone was concerned about my issue and helped my understand what was going on. I felt well cared for and listened to.
Jun 11, 2021
Very friendly and knowledgeable staff! They
Jun 9, 2021
Dr Reynolds is very thorough and kind. She took a lot of time and answered all of our questions and really wanted to help with my son’s terrible allergy symptoms. Referred by Pediatrics West, so happy we were!
Jun 3, 2021
Excellent. As always the attention in Dr. Cali Reynolds’ office is amazing. Thank you for the good care.
May 22, 2021
Staff and doctor are good service to patient and explanation was markable I would recommend to everyone this is A1 place to get cure
May 21, 2021
The staff at Allergy West is always professional, courteous, and friendly. They always keep the patient informed of what’s going on and checking in during wait times for testing or food challenges.
May 14, 2021
Extremely satisfied with Dr and all the staff!
May 7, 2021
I paid $45 co pay and we weren't able to do do the allergy test. I am being sent for blood work instead.
May 7, 2021
Dr. Reynolds was attentive to our concerns and had many different ideas to help. We did not feel rushed or brushed aside. Her focus on the issue and solutions were perfect.
May 6, 2021
Very safe, professional and attentive to me personally
May 3, 2021
Staff are friendly & respectful. The service is quick...in.. shot...out after a 30 minute wait for medical monitoring.
May 1, 2021
I met with Dr. Reynolds and I was very appreciative of how thorough and truly engaged she was.
May 1, 2021
Dr Amin was very thorough and office staff was very helpful in answering all of my questions
Apr 28, 2021
Dr. Naryan listened and was very knowledgable about my penicillin allergy and was helpful in suggestions of how to handle my allergy for the future. I had another issue which she decided was not an "allergy" issue and was happy to recommend the right doctor to see. Dr Naryan was very thorough!
Apr 23, 2021
This was my first time visit and I must say everyone from the front desk staff, medical assistant and Dr. Reynolds were amazing! Very polite, welcoming and easy to talk to. Find is an good allergist is hard for me and I’m glad I decided to take a chance.
Apr 23, 2021
Everyone was amazing and very professional! Would highly recommend.
Apr 22, 2021
Dr. Amin went above and beyond to see I was cared for. She was knowledgeable and attentive.
Apr 21, 2021
The staff at Allergy West in Westford are all knowledgeable, welcoming, forthright and helpful. My questions are answered or answers are found as soon as possible. I look forward to seeing everyone there. My allergy and asthma treatment is in good hands.
Apr 16, 2021
Dr Naryan is fabulous. Very thorough and knowledgeable
Apr 15, 2021
Dr. Sarayan was very thorough. easy to talk to, and extremely helpful.
Apr 15, 2021
Dr. Amin and her staff are all very easy to talk to and in explaining procedures/ medications. Would recommend her services to anyone
Apr 13, 2021
The staff is very prompt via text messages to schedule and reschedule appointments. Very friendly staff and they take all necessary precautions to keep patients safe during COVID.
Apr 1, 2021
I found scheduling the appointment to be fairly simple, but your patient form should be more user friendly; it is long and asks for the same info more than once. The actual appointment was straight-forward and professional, and your facility is well managed with respect to COVID challenges, and very clean. Survey question #8 needs an N/A option, not everyone knows how easy it is to schedule an urgent visit.
Apr 1, 2021
I was given a sample 'Sinus Rinse' to try, however, when I got home to use it, the box was missing the premixed sachets!! Frustrating / disappointed ... Ron Rigopoulos Appt on 3/29/2021
Mar 31, 2021
Was very thorough. An very professional as pleased with the whole service an office
Mar 30, 2021
Every individual I have come in contact with has been cordial and professional.. Te appointment making and check in processes are user friendly, and the covid proticals make me feel comfortable.
Mar 27, 2021
Everyone in the office is amazing. They remember me. They’re happy to see me. They’re informative and helpful. The nurses that I take and Deanna specifically have incredible bed side manner. I’ve never been happier with a medical practice. I just want to say thank you.
Mar 25, 2021
Amazing staff! Willing to take the time to really listen and work with your needs.
Mar 23, 2021
Dr. Narayan was knowledgeable, thorough and practical
Mar 16, 2021
Dr Reynolds was very knowledgeable and listened to my concerns and I left confident she would be able to take care of my medical need. Office staff also very professional and courteous.
Mar 13, 2021
I have already recommended Allergy West to work colleagues and at least two of them are patients of Allergy West.
Mar 11, 2021
Dr. Narayan and her staff are top drawer: brilliant, compassionate, accommodating. Dr. Narayan has done a lot of research on my difficult and unusual case and has sought the opinions of other specialists when necessary. She is a pleasure to work with. A great doctor, an amazing human being.
Mar 6, 2021
We arrived 2 minutes early for my daughter's appointment. We came into the building but the sign said call from outside. No where in the appointment email and text did it advise we call before we come into the building. So we went back outside and called and were told to come back in, where we waited in the hallway with other people. Once in the office and seated in a room we waited again. It was 25 minutes past our appointment time before the nurse even saw us and almost an hour past our appointment time before the doctor even saw us. We were in the patient room for almost 2 hours. Way too much waiting!!
Mar 5, 2021
Very good , friendly staff and good organization
Mar 4, 2021
Office protocols are specific and easy to follow - I felt safe. All personnel were pleasant and professional - from the nurse who greeted me to the physician to the front office staff. My questions and concerns were carefully listened to and all procedures were fully explained.
Mar 3, 2021
Deanna was amazing! She was extremely informative and made sure we knew how to work an epi pen for our baby girl.
Mar 2, 2021
Dr Reynolds was a very good listener and gave time for questions.
Feb 28, 2021
Dr Reynolds was amazing! She was so patient and answered all the questions I had. I left feeling more confident in taking action to better control my daughter’s allergic reactions.
Feb 27, 2021
I saw Dr. Amin, and she was wonderful. I hate seeing new doctors for basically anything because I feel like they never listen to me and they can be dismissive. I was delightfully surprised by my appointment with Dr. Amin! She really listened to my concerns and had a great demeanor. I wish more doctors were like her!! And the nurse I had was Dina, and she was equally helpful and friendly!
Feb 23, 2021
My appointment with Dr Reynolds was very informative as she took the time to explain everything in detail and answer all my questions.
Feb 21, 2021
Excellent treatment. Staff is very helpful and friendly. Dr. Cali Reynolds is amazing and very professional with her care. I am feeling that I am at the right place for my asthma issues. I really appreciate the time she took with me.
Feb 19, 2021
Everyone was very friendly and welcoming, they were all very knowledgeable and explained everything they were doing in detail. They take the time to ensure that you feel comfortable during and after the tests. They were very thorough and wanted to ensure that they are doing all that they can to help you. They made sure to follow up after I left the office and have scheduled further appts to follow up. I would 100% recommend to anyone seeking their services, and if I need to their service in the years to come I would definitely go with them again.
Feb 17, 2021
my visit was kept on time and in a safe manner I was very pleased with Dr. Reynolds and all the time she took with me all the staff members were professional and pleasant
Feb 5, 2021
I'm finally receiving the treatment I need from a dedicated and caring team.
Jan 29, 2021
Appreciate the concern of your practice regarding my opinion
Jan 23, 2021
Dr. Reynolds was fantastic. As a first time patient at this practice I felt comfortable and informed about the process and steps taken to move forward with allergy testing.
Jan 21, 2021
Great experience. Was able to educate me with all the questions that I had.
Jan 19, 2021
Everyone in the office is wonderfully friendly and efficient.
Jan 14, 2021
Staff was pleasant and helpful. Dr Narayan was great and answered all my questions. Highly recommend.
Jan 12, 2021
Hi, everything about Allergy West is Awesome, accept that lady in the front front desk as soon as you walk in she's always on the left side i think she's bad or she hates her job or something, rude very rude with bad energy and attitude , to whom ever read my feed back this is the second time she treat me and my kids that way last year i was running out the office from her so embarrassed people notice , i love Allergy West they been helping us for years i left the office without a fallow up appointment she said (CAN'T DO IT), you can contact me if you want here is my Email lightarrow75@yahoo.com she shows bad hostility. Thank you.
Jan 7, 2021
A truly professional experience from start to finish. In a time of covid I never once felt jeapordized or uneasy. Keep up the good work !
Jan 7, 2021
I have a very high opinion of the care I've received at Allergy West, specifically with Dr. Sarah Narayan. I do however have concerns, and stopped getting my allergy shots due to feeling unsafe in the office during COVID, due to one staff member's consistently removing a face mask especially when on the phone. I have addressed my concerns with staff, yet this behavior continues. I feel this is unprofessional and unsafe behavior during a pandemic, when one considers that an allergist may be a place where patients are likely to have underlying breathing issues.
Jan 6, 2021
The doctors and staff are friendly and knowledgeable
Jan 5, 2021
Well done duties and faithfully services are provided by staff people and doctors
Dec 31, 2020
Really good doctors and nurses. The front desk makes it really easy to schedule appointments. I would definitely recommend this clinic to others
Dec 30, 2020
My experience here was as pleasant as was possible. The staff was courteous and respectful. My doctor was very knowledgeable and took the time to listen to my concerns.
Dec 24, 2020
My daughter, 5, was very nervous to go to her appointment and the nurses and doctor made her feel better by allowing her to touch the allergy test block and talking calmly to her throughout the whole process. Dr. Amin spent a lot of time with us and answered all of our questions and gave great suggestions for our daughters allergies. I never felt rushed and really appreciated everyone's calm and helpful demeanor.
Dec 22, 2020
i am very happy with the time taken to answer all my questions thoroughly
Dec 22, 2020
While my appointment was only 1 day ago and I'm still waiting to see how my med changes work, I've already seen so much improvement with my asthma issues! I made it through an entire cardio exercise class! Thank you so much!
Dec 16, 2020
Very nice staff! Dr. Reynolds is very patient and kind! Would definitely recommend!
Dec 12, 2020
MD, staff and nurses are great!
Nov 15, 2020
Staff and nurses are great!
Nov 15, 2020
How do I begin this I have been suffering with asthma for 3 and 1/2 years not being able to do much of anything I have never seen a friendlier group of people I went to see them in July and here it is the beginning of November yes it was my last appointment the cocktail of inhalers in the medicine that they gave me worked I'll always have asthma but at least I can do things again thank you very much D Hohmann.
Nov 12, 2020
Everyone I dealt with was pleasant and the Doctor was more than happy to answer all my questions.
Oct 22, 2020
very friendly, super nice and professional 👏
Oct 8, 2020
Great experience. Helpful friendly staff, clean facility and excellent service.
Oct 7, 2020
My son has been going to Allergy West for years and we love it. Friendly staff and great care.
Oct 2, 2020
Good communication from one person to another who is knowledgeable
Sep 26, 2020
It was my first time dealing with an allergy issue after my first severe reaction in my 58 year life. Dr. Narayan and her staff at Allergy West were amazing. Friendly, efficient and thorough. There was much education needed to help me understand my situation and any questions I had were answered. I felt very satisfied and well informed on how to go forward with the knowledge needed to safely manage the issues that could cause me a possible reaction in the future. Thank you Allergy West and Dr. Narayan for making a shocking experience become a circumstance I know how to prevent and manage should I need.
Sep 24, 2020
Always thorough, always personable, always professional.
Sep 15, 2020
So my video call did not work, unfortunately. The doc ended up calling me on the phone.
Sep 15, 2020
Very friendly and listen to your ailments, work with you to help you feel better.
Sep 7, 2020
Dr. Narayan is pleasant,attentive and shows great concern for her patients care. I have always been given an honest and straight forward answer to any concerns or questions I have had regarding my condition. I feel Dr. Narayan to be an excellent Immunologist/Allergist. and would recommend her with confidence to others.
Sep 4, 2020
Dr. Narayan at Allergy West is great. She takes the time to ask and answer questions and encourages my daughter in the participation of her health care.
Sep 1, 2020
Great service! Called about a problem with my asthma. Dr. Narayan was available for a telehealth apt right away.
Sep 1, 2020
We are so happy with our care. This office is so professional and organized even during these difficult times with Covid. I highly recommend to anyone struggling with allergies.
Aug 29, 2020
A+ customer service and Dr N is both knowledgeable and caring.
Aug 28, 2020
Thank you for being part of Brett's "Circle of Support". We are blessed by your compassion and professionalism -- thank you to Dr. Amin and all the staff!! Linda Cox Brett's Mom
Aug 27, 2020
Dr. Amin & the staff at Allergy West were wonderful! Dr. Amin was knowledgeable, professional and she took the time to truly listen to my concerns and provided a great plan of action!
Aug 11, 2020
Yesterday was the first time I had ever been to an allergist asthma doctor they made me feel so comfortable considering the covid-19
Aug 11, 2020
I liked dr. Amin. I thought she with a good listener. I also love Telehealth and hope that it will continue beyond the pandemic.
Aug 7, 2020
I loved it! It was on time/informative and as effective as in person
Aug 4, 2020
I had a great first experience. Both dr and nurse spent a while answering and asking me questions about my health. Very knowledgeable and helpful to find a solution. Will recommend to others!
Jul 28, 2020
Helpful, friendly, proactive
Jul 26, 2020
All was very easy, but I notice that your web provider for your telehealth visits has your fax number instead of your voice phone on the connection page and you may want to correct that asap.
Jul 24, 2020
Allergy West was able to get us an appointment with Dr. Sara Narayan the day after my daughter got out of the ER from a serious allergy reaction. Mom really appreciated that!! And Dr. Narayan was great, didn't rush us, answered all our questions.
Jul 23, 2020
Safety is obviously at the forefront. Staff are always pleasant. Masks are worn. Patients are secured in rooms. Temps taken before entering. I have no issues when I enter the offices for my shots! Keep it up ladies!
Jul 21, 2020
Excellent communication regarding appointments and support
Jul 21, 2020
Dr Amin was very professional and personable.
Jul 18, 2020
Myself and my 12 yr. old son have been going there for years we've always been treated well and will continue to go there Dr.Amin and staff are awesome 👍
Jul 18, 2020
The allergist was patient and provided me with good feedback with what's going on with my health.
Jul 9, 2020
We love everyone at Allergy West. All three of my children are seen there for allergies and asthma related issues. My twins have Autism and everyone is so patient with them and understanding and works so well with them!
Jul 1, 2020
The doctor, the nurse and staff are well trained, conscientious and very caring.
Jun 30, 2020
Love talking to Dr. Amin!! So thoughtful and nice. Thanks, Doctor!
Jun 11, 2020
Response for my daughter's hives was exactly what we were looking for, both initial treatment and ongoing treatments.
Jun 11, 2020
Dr. Narayan is amazing! She makes us feel comfortable, she’s very informative.
Jun 4, 2020
Dr. Narayan always takes her time with us and listens to any concerns. She answers all of our questions and gives us the tools we need to work with to relieve any allergies and discomfort. I feel lucky that we have such a great establishment right here in Westford!
Jun 2, 2020
We had a telephone visit. As always we feel Carl's care is exceptional.
Jun 2, 2020
Did not know what to expect with Telehealth but it was great!! Thank you so much for the ease of the whole process. I actually think my teen was more relaxed in the home environment. Thank you for being so accommodating! You have truly risen amongst all this!
May 27, 2020
Coronavirus precautions taken very seriously as they should be.
May 8, 2020
Very informative and professional. Felt like she really took an interest in my problems with allergies.
May 6, 2020
was fun an easy to do this appt
May 2, 2020
Dr. Amin was excellent! Very thorough.
Apr 28, 2020
Worked perfectly! Thank you.
Apr 25, 2020
Thank you Dr. Amin for the prompt service for Brett and the attentiveness to his medical needs at this vital time during COVID-19. You expertise as his allergist is an important part of his care and I am hopeful the appropriate plans will be followed through at Crotched Mountain Rehabilitation School to keep him safe and healthy. Susan was on top of the situation when I explained the needs and I am grateful for the teamwork to attain your guidance. It is also comforting to know you have the collaboration with Brett's PCP, Dr. Joan Eagan. Stay well! With gratitude, Linda Cox Brett's Mother/Guardian
Apr 25, 2020
I love all of the nurses! They are friendly and personable.
Apr 24, 2020
Dr Narayan has been a consistently great provider for me. Appointments are easy to get. She listens really well but also moves the conversation along effectively. I find myself marveling at her approach to evaluating the issues and working toward a solution. I am invariably left feeling that I have been well cared for and knowing exactly what I need to do and should expect.
Apr 21, 2020
Front desk staff are very nice, nurses melissa and nicole are great place is clean and my dr naryan is great too,
Apr 17, 2020
Dr. Amin was very through & explained everything to me in terms I could understand.
Apr 16, 2020
Allergy West is great! Best allergist, best staff, helpful, supportive, on time! Always a great experience
Mar 28, 2020
i have never had a doctor's office that does such a good job keeping in touch with their patients.
Mar 26, 2020
They are a very busy practice but they always make you feel like you’re their most important patient.
Mar 19, 2020
Dr Amin is professional and thorough, and extremely pleasant, as are her staff.....
Mar 13, 2020
I have had a very good experience. All of the people are helpful, friendly and kind. The change in my medical situation has been fantastic.
Mar 10, 2020
Very helpful office staff. Dr Nayaran is A+.
Mar 9, 2020
Everyone at allergy West was very friendly and informative, warm and caring.
Mar 4, 2020
All of the staff here are amazing, friendly, and make you feel like family!!
Feb 28, 2020
Very satisfied with appointment.
Feb 27, 2020
Highly satisfied with how we are treated at Allergy West!!! Very caring staff!!! My son( who hates allergists) says two thumbs up, so patient and helpful!!!!
Feb 25, 2020
Very professional, friendly office.
Feb 25, 2020
Excellent care in a timely manner!
Feb 21, 2020
Excellent staff and physicians. Well organized, clean, courteous, professional, well managed and very through in clear and actionable responses.
Feb 14, 2020
Very friendly, helpful and knowledgeable staff who took their time with both of my children.
Feb 13, 2020
All staff are so compassionate and caring. I can't say enough about Dr. Amin. She has been so helpful in getting my asthma under control and extremely caring.
Feb 13, 2020
Everyone at the practice was super friendly and very helpful. It was found that Hunter had a peanut allergy and the information the Dr provided and the practice of the epi pen was very helpful. I 100 percent would recommend this practice to anyone I know looking for an allergist. Thank you so much for everything :)
Feb 11, 2020
We truly love seeing Dr. Narayan! From the front desk to the doctor everyone is extremely friendly. Every time we go in we are seen right away and cared for the entire time! We travel an hour to come here and wouldn’t think about going anywhere else!
Jan 16, 2020
Some things need to be done differently with the allergy shots
Jan 16, 2020
The staff and doctor were all wonderful!
Jan 16, 2020
Everyone is friendly and professional. My questions are always answered
Jan 14, 2020
The Dr was on time, gave me all the time I needed, and seemed knowledgeable. She was also friendly and easy to talk to.
Jan 11, 2020
Great doctors and staff! I highly recommended them. I have 2 daughters and myself in treatment here and they are very efficient and super nice 😊
Dec 31, 2019
Perfectly run Timely Helpful Pure joy to work with entire staff
Dec 24, 2019
This is the best run office I've ever encountered. They manage so much, so perfectly.
Dec 10, 2019
Great staff always pleasant and accommodating
Dec 6, 2019
The staff is amazing! They really get to know the patients. I was surprised the other day when one of the nurses recognized me just from my voice on the phone. My son and I go once a month for allergy shots and every time we are greeted like friends they haven't seen in a while. When Dr. Amin had good news for my son, you could see how genuinely happy and excited for him she was. This is the best medical services office that I have ever experienced.
Nov 26, 2019
The staff are all very friendly and professional!! Great with kids of all ages.
Nov 23, 2019
My son has multiple food allergies. Everyone, the doctors, nurses and office staff, have always been so kind and patient with us as we are attempting to eliminate allergies. I have never had a bad experience at this office.
Nov 16, 2019
Both doctor and nurse are caring for patients, specially with kids.
Nov 14, 2019
The staff are incredibly knowledgeable, patient, kind, and helpful. They do a great job communicated with my wife and I about our child's condition and treatment and make him feel comfortable.
Nov 7, 2019
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I took my 12 year old for an initial visit and he left the office feeling very good. “All the people there are really nice and they did a good job explaining!” That’s meaningful from a 12 year old boy’s observation. The office was clean and both front desk and medical staff appear happy to there. Dr. Narayan was very knowledgeable and she took her time to answer questions and explain things to my son and me. Those are all things you want to have happen at a doctors visit.
Nov 6, 2019
Everyone was very kind and thorough. They took their time and were great explaining things.
Nov 5, 2019
Our family is more than happy with Allergy West. Wonderful staff , easy to book appointments , caring specialists . Apparently it’s our most favorite specialty office .
Oct 29, 2019
The entire staff is great to deal with as everyone I interact with is pleasant and helpful.
Oct 24, 2019
Exceptionally caring Doctors and Staff
Oct 8, 2019
Dr Narayan is very thorough and takes her time with you. She listens to all your concerns. The CMA there is always very friendly.
Oct 3, 2019
Receptionist, assistant, and the Dr. were very pleasant, and professional. Explained to in detail what to except.
Sep 28, 2019
Staff were very friendly and knowledgeable. Dr. Narayan was very thorough, attentive and provided me with information about my allergies and a plan to find the answers I was looking for.
Sep 26, 2019
Dr. Narayan is the definition of caring professionalism. She listened to what I said, took her time explaining things to me in great detail, and remembered me from my last appointment six months ago. We had a follow up detail, and she called to close that out less than 5 minutes after I left the office. One of the top five providers I've ever experienced!
Sep 18, 2019
You listened to me and just didn’t push me out the door. I was dealing with this for 2 years and someone is finally listening. Thank you
Sep 15, 2019
Everyone was very welcoming! The whole process was easily explained and everyone made the experience very comfortable.
Sep 12, 2019
Dr. Narayan saw me right away for an urgent care apt. She figured out the problem with my asthma, called in a Rx, and got me back in the saddle again. Thanks again!
Sep 11, 2019
The staff is very friendly, informative and made both myself and my son comfortable.
Sep 10, 2019
Excellent communication in the office and online. Timely notification of appointments.
Sep 7, 2019
Dr. Narayan is knowledgeable, caring, friendly, concerned and extremely helpful. Love that she looked me in in the eye as she spoke to me and got to the root of my problem and was able to explain to me.
Aug 29, 2019
Staff are courteous & friendly. When waiting for a shot the wait time is brief & my appointments are always met w/my request so as to make it there right after work!
Aug 28, 2019
Best staff - so efficient!!!
Aug 27, 2019
Very professional and personable office. Get customer service. I have a son with special needs and they were very accommodating.
Aug 24, 2019
As a new patient at Allergy West, I felt that everything was explained to me fully, and everyone was friendly and welcoming.
Aug 22, 2019
Most professional and courteous provider! Staff is amazing!
Aug 10, 2019
Everyone, from my nurse to Dr. Narayan to the ladies at reception, was nothing short of wonderful
Aug 7, 2019
Dr. Narayan and the staff at Allergy West are absolutely fantastic. Both of my children see Dr. Narayan for several food allergies. Dr. Narayan has always spent enough time with us to make sure all our questions are answered and that we understand the ins and outs of the allergies. She is great at explaining the complexities of my kids allergies in a way that's understandable to someone not in the medical field, but still detailed enough that I know what I need to (especially important with life threatening allergies). The nurses and staff are really friendly and caring, and round out the office to make each visit a great experience. I cannot recommend them enough!
Jul 27, 2019
Dr. Narayan has seen both of my daughters. I can honestly say she's one of the best doctors we have seen. My girls were both nervous and left the office comfortable and understanding everything that was going on.
Jul 26, 2019
Friendly, professional staff with excellent interaction with children.
Jul 24, 2019
I would highly recommend Allergy West. Their at the top of their game for their knowledge and professionalism. Their caring concern as I was being tested put me at ease and I felt safe during the testing.
Jul 20, 2019
My appointment at Allergy West was thorough.
Jul 18, 2019
Very professional staff, questions and concerns always answered professionally.
Jul 3, 2019
I get IT each month. Three months in a row, the nurses have forgotten about me in the waiting room. After about 45 min I usually walk to them and ask if my time is up, and it is. I know they have a lot to manage. I wish they set timers so they could be mindful that their patients also have other appointments or jobs to get to
Jul 2, 2019
Excellent with my timid son.
Jul 1, 2019
Dr Narayan and her staff are very knowledgeable and explain the steps of the allergy testing and results of the testing very clearly. She makes recommendations but leaves the final decision up to the patient/parents of the patient. They have also been very kind and understanding with my daughter.
Jun 27, 2019
This was my first visit and all went better than expected. I would recommend.
Jun 20, 2019
Very friendly staff, always on time, pleasure to deal with
Jun 14, 2019
Always a pleasant experience. Always: - Clean waiting area - Greeted nicely - No waiting - Friendly personnel
Jun 13, 2019
Everyone was friendly and there was no waiting the day that I came.
Jun 2, 2019
The staff are pleasant and accommodating. My monthly shots are appointments that are quick & organized w/the exception of having to wait for 30” so having the tv ON would be a way to feel I’m not there that long!
May 25, 2019
Domonique did a great job. She listened effectively and was very patient. I also appreciated how thorough she was to understand all symptoms and provide an action plan. Within the same day, symptoms were relieved!
May 24, 2019
Always on time! And always appreciate the informative information we receive from you!
May 24, 2019
My 3yo was not a happy camper to be getting his allergies tested. However, all the nurses were really friendly and supportive. Dr. Narayan was successful on examining my son by sitting under a desk with him and taking turns on examining the desk, then him. They are all amazing. Would definitely recommend!
May 23, 2019
The care and treatment we receive from Doctor Amin and everyone at Allergy West is exceptional.
May 23, 2019
We were able to get an appointment quickly with Dr. Narayan. Sara, the PA, was awesome. She was friendly and great with my son, explaining things as she went.
May 22, 2019
Very personable and very thorough.
May 17, 2019
Another great experience. Sarah and Dr Amin were so bright and kind. Explained everything and answered all our questions without once making us feel rushed. They took the time to speak directly to my daughter and make sure she was also understanding everything! Front desk staff were great when booking the appt and when we arrived.
May 9, 2019
very friendly staff and the provider is very thorough
May 4, 2019
Dr Narayan listens to concerns and answers questions so my 6 year old can understand without sounding condescending.
May 3, 2019
Nurses are extremely helpful, especially Nicole and Sarah. Doctor Amin is great, super informative, friendly, lots of good advice on handling allergies.
Apr 30, 2019
Their costumer services and friendliness are A+++++real professional and care People :-$
Apr 25, 2019
Dr Narayan does a good job explaining everything.
Apr 18, 2019
Dr. Amin spent so much time talking to me about how to keep Liliana safe during this allergy season. She was very clear with instructions, she listened to all of the details of our concerns and she was very informative. We had a fantastic experience.
Apr 11, 2019
My appointment went very well. Dr. Priyal Amin and nurses were very attentive and knowledgeable. Thank you for your professionalism. I would definitely recommend you to my friends.
Apr 10, 2019
Very friendly and professional. See you for the follow up.
Apr 9, 2019
Dr. Narayan and her staff are wonderful. They are professional, warm, and answer all questions. The office is clean and comfortable.
Mar 29, 2019
every one was upbeat and happy
Mar 28, 2019
My son gets allergy shots here and they are the best. Dr. Narayan always spends time with my son and doesn't ever seem rushed like many other doctors. She answers all our questions graciously and is very knowledgeable. And we love Melissa and Nicole! They always make my sons shots bearable!
Mar 28, 2019
Spot on in helping me with my allergies! I told the Doctor what had been happening recently and she gave me a sample of medication that has worked wonders in relieving my allergy symptoms.
Mar 23, 2019
Dr. Sara Narayan and her nursing staff are incredible. They are concise, to the point, professional, and still very warm. They did wonderfully with my 2yo and ensuring her comfort when there were uncomfortable tests. Thank you!
Mar 14, 2019
All my questions were answered and I am confident in the expertise that was presented to me from all the ones attending to my needs.
Mar 12, 2019
So thorough! Wonderful experience from the moment I walked in. Friendly and attentive :)
Mar 8, 2019
Susan is awesome!! Went the extra mile to squeeze me in last minute. Nurses answer the nurses line where other offices you get a machine.
Mar 7, 2019
We have had nothing but wonderful experiences at Allergy West for my son. I appr coats eveything they have done for us and highly recommend them.
Mar 6, 2019
So kind, compassionate ane efficient! I called and within hours I had an urgent appointment, was diagnosed and given detailed instructions for my condition. Couldn’t be more satisfied! All staff from front desk, nurses and Dr. we’re wonderful.
Mar 2, 2019
Staff and docs are always very nice and speak appropriately to both children and adults. They also see through with treatment and strive for good results. A pleasure to work with.
Feb 26, 2019
Just switched to this practice from Lexington. So glad I did! Staff is helpful Organized, timely, helpful Great experience
Feb 15, 2019
Dr. Narayan was at once extremely thorough and also capable of explaining to me what her thoughts were on my condition, which is far from straightforward. The ability of a medical professional, especially a doctor, to use terms the average non-medical person can easily understand is, in my experience, quite rare, but she carries it off admirably. The office staff was friendly and helpful and made me feel like I was the most important part of their day. Wonderful place!
Feb 12, 2019
everybody was very friendly+helpful
Feb 8, 2019
Very friendly staff, excellent and professional experience with both Sarah and Robin. Thanks!
Feb 7, 2019
The staff at Allergy West go above and beyond to help children feel comfortable when administering testing.
Jan 31, 2019
I was very happy with Dr. Sarah Narayan. She answered every question I had, and I didn’t feel like I was being rushed through my visit, which is what I usually have expirienced when seeing a new doctor. The staff was very nice and friendly aslo. Overall I had a very good experience at this clinic.
Jan 31, 2019
I was amazed at how well run the organization was. My wait was short. My visit had about 8 components including vitals, interview, assessment, tests, review of results, follow up tests, review, final discussion. Each of these was done by different people and it ran unbelievably smoothly. Questions were answered completely and I was encouraged to ask as many as I had. I don't know what more I could have asked for.
Jan 30, 2019
The staff at Allergy West, Westford are superb! Everyone that I've had communication with, from the receptionists to the nurses and Dr. Am in have been helpful, knowledgeable and caring. It is very easy to get through to the office staff to make or change appointments. I can't praise them more!
Jan 16, 2019
Without Dr. Narayan my son would be a really sick kid. Because of her he can breathe and play sports and not be sick all the time. She's an amazing doctor with an equally amazing bedside manner!!
Jan 3, 2019
We've had a very positive experience at Allergy West! Doctors and nurses listened closely to all concerns and worked with my family to ensure our toddler had a food allergy plan (dairy, gluten, eggs, peanuts). I would highly recommend Allergy West!
Dec 31, 2018
Excellent all around. Timely, very nice and polite staff. Dr. Narayan is the nicest Doctor I have ever had she goes above and beyond.
Dec 29, 2018
Always a pleasant experience. Friendly office staff. Appointments are always on time.
Dec 20, 2018
The nurse practitioner Robin was unprofessional and unhelpful. The front office staff and medical assistant were good.
Dec 20, 2018
The appt was helpful and informative. The doctor was very good.
Dec 13, 2018
Highly recommend. My son is doing allergy shots. If I ever have a question, I always get a call back quickly. The staff and doctors are very responsive.
Dec 13, 2018
Everyone was very thorough and professional. I had all of my questions answered.
Nov 13, 2018
If your suffering from Allergy's GO HERE!
Nov 7, 2018
The staff is always friendly and flexible.
Nov 6, 2018
Both my boys have different allergies so we are usually there once a month. We are always seen on time and everything goes very smoothly.
Nov 6, 2018
We love Dr Narayan. She does a great job explaining everything to us and takes her time. Office staff and the medical assistant is always wonderful too.
Nov 5, 2018
Sara was terrific. She took the time to review the testing and create a CARE plan for me.
Nov 5, 2018
Dr. Narayan is very knowledgeable about the latest treatments for asthma. I have done very well over the past several years that I have been in her care.
Oct 12, 2018
We love the staff at Allergy West!
Oct 4, 2018
Great care, thanks so much!
Sep 26, 2018
No lines-no waiting for monthly injections. Staff is pleasant.
Sep 24, 2018
The doctor and new NP were saw were truly amazing. Actually the entire staff was. Everyone was friendly and welcoming and made my three year old comfortable.
Sep 22, 2018
Forgot to schedule my next appointment when realized I'm about to be overdue for my next shot...called Allergy West and they took me right away...Thanks AW - you're awesome!
Sep 20, 2018
Thank you so much Dr. Amin, we always look forward to seeing you. I can't thank you enough for the care you give my son. We are so lucky to have you as our son's allergy doctor!
Sep 13, 2018
Dr. Amin has always giving me great confidence in the diagnosis and treatment plans, and always seems up on her research. I come to this office, however, because of the personal attention I get, and the ability for me to bring not just my kids but myself. I always feel welcome, I never feel rushed or stupid for asking questions, and I love how Dr Amin is always willing to discuss our family history as a whole and how it may contribute to our allergy problems. Also great at knowing where and when the non generic epipens are available.
Sep 11, 2018
Very impressed with the courteous, professional staff.
Sep 8, 2018
Office staff and Dr.'s very friendly and attentive! Dr.'s are easy to talk to, and they take time to hear my concerns!
Sep 6, 2018
Great service... responsive and professional for my son with special needs. Thank you! Linda Cox
Aug 25, 2018
I travel over an hour from NH specifically to see Dr Narayan. She is brilliant!! I am an emergency nurse and it takes a lot to impress me. Our care has been nothing less than exceptional
Aug 21, 2018
I took my daughter, who is 1, to Allergy West after she had a reaction to peanut butter. Everyone there was extremely kind and helpful. The nurse who did the test was quick and efficient and my daughter didn’t even cry. The test was positive for a few things and they thoroughly explained what to avoid and taught me how to use an Epi pen. It was discouraging to learn of the allergies she has but I was very pleased with the information and care they provided us with.
Aug 15, 2018
Everything about my visit was fine. I would feel more confident if when taking my history the PA (or whatever the persons title is) could correctly pronounce the names of the drugs I take or not ask the question at all.
Aug 13, 2018
Excellent! Dr.Naryan is extremely thorough and caring. I am very grateful for her knowledge and would recommend her highly!
Aug 10, 2018
I have felt very supported by the staff at Allergy West as we've navigated my daughter's egg allergy. The staff are very attentive, great at answering questions, and great with my daughter! The office is conveniently located, clean, and welcoming. I would recommend this allergist to anyone with young children!
Aug 10, 2018
Excellent practice. The doctors and staff are very knowledgeable.
Aug 8, 2018
Have made several phone call to the office recently, and was always able to speak to a nurse right away, with out waiting for al call back. Dr. Amin, is so nice, takes her time to explain what’s going on and has helped me tremendously with my hive situation.
Aug 8, 2018
Very nice and friendly office and staff. Only suggestion would be putting books inside of rooms, we had nothing to read/look at while waiting.
Aug 2, 2018
I had no idea what to expect going in to my appointment. I was greeted with kindness and care. The staff asked questions, listens to my concerns, and walked me through next steps. I feel like my concerns around my allergies are being addressed and I have a team working to support me. Thank you!
Jul 25, 2018
Both the nurses and doctor were very helpful and efficient in determining which foods I should be tested for as a potential allergy. They were quick with the tests and were able to tell me right away what I was and was not allergic to. I would highly recommend Allergy West if you need allergy testing done.
Jul 23, 2018
Everyone is attentive, friendly and professional. I've had a great experience.
Jul 16, 2018
Very accommodating for urgent care on a Friday afternoon
Jul 9, 2018
Dr. Naryan is an excellent communicator. She's patient and did a great job of explaining things to my nervous tween.
Jul 6, 2018
Both my duaghter and I use the services at Allergy West. Definetly great caring staff and doctors. Amazing job on the work with the kids!
Jun 28, 2018
My first visit to Dr. Amin and her staff was wonderful. Everyone was so accommodating, helpful, and thorough. I was given plenty of time to discuss my issue and felt well listened to and cared for. Highly recommend Dr. Amin.
Jun 28, 2018
We always have such a great experience when visiting Allergy West for our son. Dr. Narayan is so knowledgeable and proactive with his treatment and she makes the appointment fun for him; high fives and fist bumps on the way out!
Jun 6, 2018
Very helpful and kind nurses and doctors....
Jun 1, 2018
Web site is very informative and easy to use! Love having all my info at my finger tips!
May 31, 2018
Our appointment was at 5:30 and we literally waited an hour for the appointment
May 23, 2018
Staff was wonderful, courteous and prompt. My 4 yr old was treated kindly and understood all of what was going on. Wonderful atmosphere, timely on all staff relations from front desk to doctor.
May 23, 2018
Dr. Amin is very thorough, calm and knowledgeable, and the staff is so friendly. My son has been seeing her for several years and his allergies are now under control.
May 20, 2018
My wait was very short. I was extremely well taken care of. My tests were explained in detail which was greatly appreciated.
May 16, 2018
Very satisfied with visit. Doctor answered all questions, spending a lot of time with me.
May 10, 2018
Everyone in the office is friendly and patient, even when siblings need to come to the visit too
May 3, 2018
Staff is friendly, kind, and professional.
Apr 27, 2018
Allergy West always provides an amazing experience from the moment you walk in until the moment you leave. The staff and Dr's are patient and kind and the quality of care is top notch.
Apr 27, 2018
Our family has a big experience with allergy doctors practices. For nor it's the best office with wonderful doctors and personnel. Kids and I see doctor Narayan. She is a wonderful doctor in all aspects. Nurses are great.
Apr 18, 2018
Staff in front were very helpful. Pleasant and lots of smiles. Dr Narayan was extremely thorough.
Apr 3, 2018
Five stars, peasant, informative
Mar 23, 2018
Everything about my visit was fantastic! However I am very concerned that there is no legitimate reason to cancel within 48 hours. I had the confirmed flu but was told I would be liable for the $75 cancel fee, I couldn't afford that so I went. This puts other patients and your staff at risk for the flu unnecessarily. It's simply negligent, unprofessional and in my opinion wrong. I feel sorry for my provider and the patients who used the room I was in after me.
Mar 21, 2018
Allergy West is the Best! Sometimes I'm late, but they are very flexible and convenient. Love the staff too.
Mar 15, 2018
The staff is always pleasant and prompt and easy to talk to. Scheduling is easy as well.
Mar 7, 2018
Allergy West is amazing all around. We will never go anywhere else!
Feb 27, 2018
The office is friendly, welcoming, timely, clean, nice for the kids, patient & calm listeners to your needs, and helpful with clairifying details & directions.
Feb 16, 2018
I had an excellent experience on my 1st visit. Very knowledgeable doctor and staff, very friend and helpful. I would recommend. Them To my family and friends.
Jan 18, 2018
The entire staff is conscientious and knowledgable.
Jan 11, 2018
Everyone was very nice and professional. The office is spotless and modern. This was my first visit and I was very pleased with the services provided.
Jan 10, 2018
Dr. Narayan was knowledgeable and kind. She asked great questions and listened to our concerns; we left the appointment feeling very good about the care our daughter received and the diagnosis/treatment. We look forward to our follow up. Many thanks for squeezing us into the schedule so our toddler could be treated.
Jan 5, 2018
I was very impressed with the staff. Wait time was minimal and they were able to see us within a day of calling for an appointment, unheard of for a specialist. They understood the severity of my son's asthma situation and I am very thankful they did!
Dec 21, 2017
Excellent practice. The doctors are very knowledgeable.
Dec 20, 2017
This was my first visit to Allergy West. From Start to Finish, the staff could not have been nicer and the experience was wonderful. Highly recommend anyone to them after this great experience.
Dec 12, 2017
Dr. Priyal Amin is fantastic. No experience with the other providers so I can not give a first hand account of any of them (I'm sure they are great), but Dr. Amin is probably the best doctor I have ever had who actually takes the time to really explain things, listen to you, answer questions fully, set up a treatment plan, and provide that plan fully in writing (for those of us who later realize we forget some of the details while discussing it in the office). Basically a two way conversation rather than a simple question and answer session. Very happy with my experience and results from Allergy West.
Dec 11, 2017
The online presence is very easy to navigate. The questions are clear and give us the best opportunity to give you our feedback for your office.
Dec 7, 2017
I have been suffering from a persistent wheezing cough for 3 weeks. Your office administrator made sure to get me an appointment the very next day. Dr. Narayan is treating my cough aggressively and I have a follow up in 2 weeks to continue treatment.
Dec 6, 2017
Highly recommend Allergy West!
Dec 5, 2017
The staff is extremely friendly and courteous. They were flexible and creative in making sure my son, who was deathly afraid of shots, would be able to handle allergy shot treatment.
Nov 30, 2017
Everything was great except the $100 fee for missing appointment due to car accident and the additional $100 fee for missing the make up appointment with no notice of it’s existence.
Nov 16, 2017
The staff and doctors were professional, concise, and timely. They answered all of my questions without hesitation and provided written materials for me to refer back to later. I really appreciated their approach to treatment.
Nov 15, 2017
Office was clean and organized. Everyone from the young lady at reception, the medical assistant, Sarah to Dr. Amin was professional yet warm and kind. Dr. Amin really listened to my history, formulated a plan which we were able to complete that day at the office. I left feeling a great deal had been accomplished.
Nov 15, 2017
Dr. Narayan is wonderful and listens to my concerns about my daughter.
Nov 8, 2017
All staff is very personable and professional every visit I have. They are also very efficient and make the visits as fast as possible.
Oct 26, 2017
Always a friendly staff Helpful with any of my questions
Oct 19, 2017
Very friendly, professional staff. Clean office. The doctor took time with me and was empathetic.
Oct 16, 2017
We LOVE Allergy West and the entire staff. We have never been disappointed!
Oct 16, 2017
So far I am very happy with Allergy west. They are always very prompt in getting us started on time and Dr. Narayan consistently takes all the time I need to ask my questions and explain everything in detail!
Oct 13, 2017
I am a little disappointed that I am not going to be given a general allergy test. It appears most likely that I will not learn what my strong, and for me unusual, allergic reaction was due to.
Oct 12, 2017
The doctor answered more questions than I thought of. Great service!
Oct 10, 2017
Dr. Narayan is amazing. She takes her time with us, not only to ensure that she is being completely thorough, but also making sure we understand everything she is explaining as parents. I left there feeling relieved and confident that we have a great plan in place to work towards resolving issues that have been ongoing with my son's health and causing a lot of worry and stress.
Oct 10, 2017
The staff are always so patient and kind, especially when dealing with my 2 year old. They have pictures and crayons and always engage him in conversation. Dr. Amin is always professional and takes the time to answer questions thoroughly, even when I ask dumb questions! The gift bag was such a sweet touch.
Oct 9, 2017
So grateful to have been referred to Dr. Narayan who was extremely thorough, knowledgeable, and helpful.
Oct 6, 2017
Dr. Naryan always takes her time with my son. She answers every question I have and doesn’t seem annoyed to do so. She thoroughly explains things both to me and also to my son which is really nice to see her talk to him as a person, not just a patient. She’s the best. Also, Melissa is always so patient and kind with my son. Everyone is really nice!!
Oct 5, 2017
Friendly staff! Fast services! The entire team was very compassionate about my misery related to my allergies and trying to figure out the root cause.
Oct 4, 2017
Dr. Narayan and her staff are very professional, courteous. And the wait time is not long. She took her time explaining our daughter's allergy testing and treatment to us.
Sep 29, 2017
Dr Amin and her staff are extremely knowledgeable in their line of work. They are very professional and kind. They explain everything fully to you.
Sep 28, 2017
Allergy West has helped me to manage my asthma for the past 3 years. Dr. Narayan is well-informed about current practices and is always looking for ways to improve my care and reduce its cost. I would strongly recommend this allergy practice.
Sep 27, 2017
I did not have to wait long for my appointment, and everyone I interacted with was friendly.
Sep 25, 2017
Everyone at Allergy West is great to deal with, I have never had any issue at all, and I have been going there for years. Thank you to all the hard working employees at Allergy West for making it so easy.
Sep 22, 2017
Thank you for taking the time to see Kolton. We appreciate you fitting us in and learning that he does indeed have an allergy. Had we waited to see the specialist in Boston- it may have been 1-2 months before learning this, which may have been too late to prevent a reaction. Thanks again- we greatly appreciate you!
Sep 22, 2017
My first visit to Allergy West and I left feeling well informed and happy with the information and professional evaluation of my condition.
Sep 19, 2017
I absolutely love Allergy West's practice. Dr. Amin, and Dr. Narrayan have helped me to learn how to maintain my allergies, so they don't trigger an Asthma attack. Before I went to Allergy West, I was on anti-biotics almost 1/month. They have taught me to recognize the symptoms and manage the symptoms to head off the Asthma.
Sep 13, 2017
Excellent care facility. Dr. Amin took the time to ask good questions about my environment and medical history, and explain each step in the testing process. Upon diagnosis of allergies, she gave a number of options for treatment. The nurses, aides, and staff were all very friendly during check-in, stats, and administering allergy tests. I look forward to our follow up visit. You can tell they all really care about their patients and are active in monitoring our progression and treatment. Highly recommended!
Aug 31, 2017
The staff is very pleasant, courteous and professional......! Dr. Narayan very clear in her communications and spot on with diagnosis and proper course of action....!
Aug 23, 2017
Hands down this is the best medical facility that I have ever been to. From the first call to make an appt., to the front desk staff that is always pleasant and welcoming. The nurses are so friendly and warm. The doctor takes her time and explains everything and is very knowledgeable. I highly recommend this medical practice.
Aug 18, 2017
I love it there...everyone is always very pleasant and reponsive to your needs.Dr.Narayan listens and will work with you to make sure it works
Aug 17, 2017
The wait time was nil. The staff was helpful.
Jul 29, 2017
We LOVE Allergy West. We have ZERO complaints...and unfortunately (due to food allergies), we have been there often!
Jul 21, 2017
Had a great visit! Very efficient and personable staff. Will happily refer others.
Jul 19, 2017
Th Doctor and staff were very thorough and knowledgeable. They put me at ease took time explaining everything to me.
Jul 17, 2017
Dr answered all my questions. Was not rushed she took her time with us ( myself and three small children). Made me feel very comfortable when I left. Very knowledgeable.
Jul 15, 2017
Dr. Amin is awesome very friendly and knowledgeable
Jul 11, 2017
My son, 10 years old, needed to have allergy testing done and was quite nervous. From the very beginning of the experience to the very end, from checking in at the font desk-seeing the nurse-working with the doctor, it was enjoyable. Everyone was helpful and explained things thoroughly and appropriately so that my 10 year old could understand, too.
Jul 6, 2017
Dr. Narayan took the time to answer all my questions and address concerns about my 4 year old daughter.
Jun 29, 2017
Dr. Narayan was wonderful, she spent good QUALITY time with us, she was extremely informative and reasonable, we did not feel rushed at any point of the appointment.
Jun 23, 2017
We were early When we entered into the office, the secratery was on the phone so we seated our selves to wait for our turn. We were the only ones in the waiting room. After not being agknowledged by the first secretary for 40 minutes, another staff member came in from break and asked if we've been helped. Not ok. Nurse and doctor were great though.
Jun 21, 2017
Allergy West was very accommodating and got me in quickly for an issue I had.
Jun 21, 2017
We have seen Dr. Narayan for 6 years and she is wonderful! She is caring, and always takes time to answer our questions. The entire office staff is warm and courteous.
Jun 16, 2017
Everyone is always friendly and kind. They work very quickly and get me in and out as quickly as possible
Jun 14, 2017
Great,friendly people over there
May 31, 2017
I was impressed with the friendliness and professionalism by everyone at Allergy West.
May 25, 2017
Everyone that works here are very professional and friendly.
May 15, 2017
i liked my visit i'm glad the doctor is doing tests to find out where these rashes are coming from thank you
May 12, 2017
Very welcoming staff. Office is neat and clean.
May 10, 2017
Four stars as there have been a few scheduling issues.
May 8, 2017
I came in for hives, not knowing I actually had really bad asthma. Dr. Narayan sat down and talked with me explaining in details about it all. She was very Professional and clear about any questions or concern. Dina was very patient with me and guiding me how to use the inhalers correctly. Got an appt in quick also. Great team of medical professionals.
May 5, 2017
Once I arrived the technician within a few minutes had me set up for the shots.
May 5, 2017
Dr. Narayan was very thorough in her examination. As this was my first appointment I was impressed with her and her staff.
Apr 27, 2017
I found everyone to be friendly and caring...from check in to nurses to Doctor to checking out and making appointments. Felt like I was listened to.
Apr 25, 2017
They take you at the time scheduled.
Apr 24, 2017
Great end to end experience. Only criticism would be to streamline their record keeping systems. When I filled the new patient application I listed the name of my PCP, when I called to confirm my appointment I was asked for my PCP again as it wasn't on file, then at my visit I was asked for my PCP information again at the front desk, nurse, and doctor (5 times total just to get it on file). It would be beneficial (for the staff too!) to have their systems communicate and share information better. Every person was extremely professional and the doctor was the best allergist I've seen as far as education, bedside manner, and thoroughness. Glad this is my new location for the foreseeable future!
Apr 19, 2017
This was my first visit to an allergist. Dr. Narayan was wonderful: professional, thorough, friendly, and understanding and the staff were wonderful, as well. Thank you.
Apr 19, 2017
Great group. The staff and doctors go above and beyond the normal standard of care.
Apr 7, 2017
The care an attention the administrative staff, nursing staff, and doctors give you is like no where else! They're all very attentive, to your health needs, concerns and sometimes most important your time. I have recommended multiple family members and friends to this location(westford), and will continue to do so. I believe finding great care can be hard to come by these days!
Apr 4, 2017
I brought my daughter in to retest her for tree nut/peanut allergies. We did not wait at all to get into our appointment. The medical assistant was friendly and more than competent. Dr. Narayan took the time to sit with us, and answer every single one of my questions. At no point did I feel rushed. She takes the danger of nut allergies very seriously, yet also understands the practical problems of always having to be vigilant.
Mar 31, 2017
We love Allergy West. Every single person that we have had contact with has been so nice, kind, and understanding. They all genuinely care about us! We couldn't have been referred to a better allergist than Dr. Narayan - she is awesome!
Mar 31, 2017
I was very impressed with the office staff and especially with Dr. Amin. Her nurse was also very nice and explained all the procedures in detail.
Mar 28, 2017
Puzzled that initial test showed all negative results and then Practice proceeded to second tier which showed several positive.
Mar 27, 2017
I had a terrific experience. The doctor and everyone else I encountered were very friendly and helpful. I am glad I found this practice!
Mar 9, 2017
I would highly recommend Allergy West to anyone looking for an allergist. I found the doctor very through and the office staff couldn't have been nicer.
Mar 6, 2017
I've only been once to see Dr. Amin so it's not quite a fair assessment until I have further knowledge of her plan and collaboration abilities with Brett's other practitioners. However, she was very attentive and had done her homework in having a good assessment of my concerns for his care going forward.
Feb 27, 2017
The Doctor and the nurses were excellent. Each person I saw took the time to listen and explain to me, in detail, what I needed to know. I would highly recommend them.
Feb 21, 2017
Allergy West is hands-down the best medical office of any sort that I've been to! Everyone is unfailingly friendly and professional, and responsive! And the office is always neat and NOT freezing :)
Feb 20, 2017
Very nice office. The receptionist was very nice. Greeted my daughter and I promptly. The nursed were lovely as well. And I LOVED the doctor! She asked lots a questions and had very nice bed side manner.
Feb 18, 2017
Very pleasant, very professional, asked and answered a multitude of questions, provided immediate relief assistance and reassurance of a long term prognosis and solution
Feb 17, 2017
The entire staff is the best
Feb 16, 2017
From the secretary who is always pleasant and works hard to get us an appointment that works with my schedule. To the nurses who are always smiling, caring and understanding of my daughters needle phobia. Then there is Dr. Narayan who is also very caring and extremely knowledgable
Jan 23, 2017
Everyone at Allergy West is so friendly! I have had a great experience getting my allergy shots here.
Jan 6, 2017
Allergy west is one of the best places I received care from. They really take time to know you and improve your health. I've been seeing Dr.Narayn for around 4 years for allergy shots and asthma. I receive excellent care each time and love all the staff!
Dec 28, 2016
Dr. Amin is a caring professional who takes the time to thoroughly understand my state of health. She encourages me to follow her advice and follows up with my medical team to ensure my asthma is being properly managed. She is always fully present during exams, on time and proactive. She along with her colleague Dr. Narayan provide quality care with a kind and conscientious bedside manner. I would definitely recommend Allergy West to anyone looking for a practice where you feel like a patient and not a number. The entire staff goes out of their way to know you by name and make you feel comfortable. This ability, along with the thoroughness and obvious fact that the physicians are current with the latest medications and best practices for allergy and immunology is why I can wholeheartedly recommend Allergy West to anyone in need of this type of medical care.
Dec 15, 2016
Staff was professional and helpful! Fabulous experience.
Nov 24, 2016
We got stuck in traffic due to an accident and we very much appreciate Dr Narayan and her staff still taking us and staying late after hours. Great service.
Nov 16, 2016
I appreciated the lack of wait. It's nice to visit a doctor's office and not wait endlessly for the appointment
Nov 16, 2016
One of the easier health portals to navigate.
Nov 15, 2016
The nurses and staff are always very friendly and knowledgeable. The appointment started on time and Dr. Amin was very nice and explained everything very well. They all understand how uncomfortable and intimidating a doctors office can be for children and go out of their way to make my son feel comfortable.
Nov 3, 2016
Was scheduled to be tested for three antibonics but they only did one, no prior notice
Nov 1, 2016
After seeing two pediatricians for treatment, we were able finally able to schedule an appointment with Dr. Amin. She eased our minds as parents, made a new medication plan for our son, and has followed up with us twice so far. We truly appreciate her calm demeanor and her reassurance about the future of his asthma treatments.
Oct 28, 2016
I was so impressed with this office. I came early and was taken early. Was there about 1 1/2 hrs. We came up with a game plan for my daughter! She is feeling better already. Thank you💞
Oct 27, 2016
I was recently at Allergy West for my annual visit. I met with Dr. Amin who is knowledgeable, compassionate and understanding. The staff at Allergy West is always very friendly and prompt with providing great customer service.
Oct 27, 2016
Wonderful practice! Right from the first phone call, I was amazed at how friendly and welcoming everyone is!
Oct 27, 2016
It was a very pleasant experience with everyone. I know I am in good hands and would have no hesitation of recommend Allergy West
Oct 20, 2016
I had an excellent first appointment. Very satisfied with the cleanliness of the facility, friendliness of the staff, and knowledge of Dr. Amin.
Oct 18, 2016
Allergy West has been great over the last year with many, many allergy shot appointments. The scheduling of appointments was always easy and the staff was very friendly!!
Oct 18, 2016
I was very impressed with the friendliness, professionalism, and compassion that I was shown by the entire staff. The receptionist made me feel welcomed and at ease, the nurse was kind and caring, and the doctor was phenomenal! She was so knowledgeable about every aspect of allergies and the care that was right for me. She was also incredibly thorough. And it was evident that she had carefully read my entire medical history before I arrived for my appointment. She was amazing.
Oct 18, 2016
I thought the office was extremely clean!! The entire staff was very friendly and very knowledgeable! I'm glad I got the opportunity to go!
Oct 6, 2016
Staff was very accommodating and friendly
Oct 5, 2016
Our family had a great experience with Dr. Amin and nurse Jen. They were kind and explained every detail of what would be happening. When our test results were in, Dr. Amin reviewed our options and helped us create a treatment plan that suited our individual needs.
Oct 4, 2016
I was extremely happy with the service and care provided to me by Allergy West. It was an urgent situation in which they saw me almost immediately and helped me with my current condition. They were comforting, informative and supportive. I highly recommend their services.
Sep 29, 2016
We were very pleased with the quality of care we received for our sons. So much so in fact, that my husband and I will also be transferring our care to Dr. Narayan from another allergist!
Sep 29, 2016
Wonderful experience from all the staff in the office. Everyone was knowledgeable, prompt, professional, caring, and understanding of whatever issue came up or question that I asked. I would highly recommend Dr. Amin and her staff.
Sep 28, 2016
Overall, I am delighted with the care that Dr. Narayan provides. My asthma is very well managed, but she is always looking for things to improve in my treatment plan.
Sep 27, 2016