Alberta Orthotic & Prosthetic Centre
363 Reviews
friendly, accomadating and helpful
Apr 9, 2024
Fantastic people top notch service everyone greats you with a smile LOVE the place
Mar 20, 2024
Very knowable , Michal very friendly , knowable , always seems to solve any problems. Friendly front end.
Mar 6, 2024
Good service, great people
Feb 26, 2024
The people who work there are very polite and helpful....Clint is going to design my 2 braces I'm looking forward to the first week of March my brace will be here...
Feb 11, 2024
I really enjoyed my visit. It has a nice homey atmosphere with a great warm feeling generated through the staff. Thank you so much for another wonderful visit. Sincerely Rodney A Derksen
Feb 7, 2024
I liked the service I received
Jan 29, 2024
so far we have had a great experince
Jan 25, 2024
so far we have had a great experience
Jan 25, 2024
Had on time app, was taken care of on schedule, polite service
Jan 16, 2024
A Great Leg can change your life. Don't settle for anything else. Leg comfort can change your life. If you want the best leg possible - come visit Jon. The whole staff at AOPC is so nice and friendly. I would recommend everyone come here
Dec 23, 2023
I learned a lot with regards to care for my wayward appendage. Very knowledgeable staff, very friendly. Looking forward to my next appointment and adjustment.
Oct 10, 2023
The staff is great Every time I go to this office the feeling is great. for the great service.
Sep 26, 2023
always helpfu, always friendly and very pleasant to be with
Sep 20, 2023
Excellent friendly service. Great atmosphere!.
Sep 7, 2023
Very! pleased with the results I received also very much enjoyed Conner and his professional treatment Regards Karen Lucas
Aug 29, 2023
Great atmosphere and connor is very accommodating
Aug 25, 2023
Good looking too great place to go if you lose a leg
Aug 10, 2023
I absolutely love you guys for fitting me. I appreciate and would recommend you to everyone.
Aug 4, 2023
Very professional assessment. Explained everything thoroughly.
Jul 28, 2023
Conner was extremely helpful and knew exactly what I needed.
Jul 26, 2023
The ladies are very professional. And services ππ
Jul 24, 2023
Connor is awesome, great at explaining exactly what is needed, and why, and makes sure all questions are answered and you leave educated.
Jul 23, 2023
I would recommend to a family member or a friend because O&P they do me a great service my insoles actually help me with my balance and make my feet feel good.
Jul 21, 2023
Always love seeing the Dr.βs and staff! So friendly you will instantly feel a family vibe . Never have to sit and wait very long . Glad to have this team on my side through this journey β₯οΈ
Jul 12, 2023
Everyone is friendly and welcoming!
Jul 6, 2023
Excellent & Friendly Service !!!
Jun 30, 2023
EVERYONEE was kind, thoughtful and did their best to make sure we were looked after.
Jun 29, 2023
Excellent customer service and extremely knowledgeable staff.
Jun 25, 2023
From the moment you walk through the door you will be treated like a member of the family. From Beatrice on reception to Your prosthetist , everyone is super friendly and interested in your individual needs.
Jun 22, 2023
very helpful and supportive
Jun 20, 2023
Very friendly staff. Connor was excellent & wanβt afraid to say he wasnβt quite sure what was going on with my foot so provided a referral. And he didnβt charge me for the appt. Wow but thatβs rare these days!
Jun 15, 2023
Michelle is a wonderful person. She is so patient with my dad and he loves to see her. He always looks forward to seeing her.
Jun 14, 2023
Staff was very friendly. Connor was great to work with.
Jun 12, 2023
The doctor was awesome I would easily tell my friends about this place
Jun 7, 2023
The people were friendly caring and fantastic
Jun 5, 2023
Michelle listens to my concerns very well and is very good at recognizing the problem and has real solutions. I seem to walk out of their office much better than I first walked in. Way to go Michelle
Jun 2, 2023
Pleasant friendly staff, good easily accessible location, all your needs in one location.
May 28, 2023
I was greeted by courteous and pleasant reception and my meeting with Connor was extremely positive in that he was very knowledgeable and also listened to my concerns and what I wanted to achieve with a new pair of AFO's.
May 20, 2023
I already tell my friends if they mangle themselves I know a good leg guy, so yes I would recommend Jon.
May 13, 2023
Alberta O&P Centre is an amazing facility that has very knowledgeable and friendly staff!! Would recommend to anyone in need of orthotics or prosthetics!!
May 11, 2023
Excellent service and very courteous staff. Always pleasant and friendly
May 11, 2023
Right from the first phone call with waitress all the way through to the back staff youβll never have better people to look after you and your prostatic
May 4, 2023
Visiting the Alberta O&P Centre is like finding a hidden gem. Connor and Beatrice are kind, considerate, understanding and compassionate. They will do all they possibly can to help. It is always a pleasure when needing to come to this clinic. Connor listens to concerns and does everything he possibly can to resolve them. Thank you!
Apr 20, 2023
Great staff, very friendly and very knowledgeable.
Apr 19, 2023
I have had nothing but the best treatment. If I knew of anyone in need of their services, I wouldn't hesitate to recommend them.
Apr 1, 2023
Telling all my friends...you guys are so polite and helpful..Connor listens to what you have to say...he is very smart he came up with an amazing brace for me..keep up the great work!
Mar 29, 2023
Connor has been doing AFO βs for me for many years, he is very knowledgeable, dedicated and friendly.
Mar 15, 2023
Very helpful and informative
Mar 14, 2023
Ossam service i love this place
Mar 11, 2023
Very friendly employees. Easy to get an appointment. Work is completed in a very professional manner.
Mar 8, 2023
Connor is great at doing his job!! He is very patient and treats everyone with grace, humour and courtesy. He really know his stuff and will keep adjusting until the patient is comfortable with the end result. He is also clear that it might/will take more than a single visit. He works at providing clear and honest communication.
Mar 1, 2023
I get a great feeling everytime I go to your office. The staff is so welcoming. Best group ever.
Feb 17, 2023
Great place, great people.
Jan 27, 2023
I was treated promptly and courteously by a very knowledgeable professional. They listen to my story and made suggestions that were relevant to my situation. They created a device while I waited that seems to be helpful. I think I will need to have some small adjustments made but over all, I am very pleased.
Jan 18, 2023
It is always a pleasure to work with yous guys
Jan 11, 2023
So glad my Orthopaedic surgeon recommended Connor, very well worth the wait! Very personable and highly knowledgeable. Happy to be in such capable hands!
Jan 11, 2023
It was excellent service l got from the team especially Connor Pardy thanks for being Sincere and making me smile by making your job look easy even tho itβs not l really appreciated.!
Jan 8, 2023
The staff is very courteous and helpful from the moment of entry to the very end of the visit. Five stars to the staff for their level of service, friendliness and knowledgeability in taking care of the patient. Sincerely Rodney A Derksen
Dec 21, 2022
My favourite leg store in Alberta
Dec 5, 2022
Very accommodating and helpfulβ¦
Dec 2, 2022
I was very impressed that Conner watched me walk, listened to what I wanted! I was very different from the first person I saw there in which the first walker I had broke the first time I wore them!
Nov 30, 2022
Connor gave great service to my son, gave us some options but with his professional opinion as well. As a side, when I was going to pay I suddenly became very light headed and needed to sit down, the front office staff were amazing, got me some water and ensured that I was ok. While this was embarrassing for me, the staff couldn't have been more professional and caring. Thank you very much I certainly appreciate it.
Nov 29, 2022
Great group of employees which provides very good workmanship Feel comfortable with Connor Pardy
Nov 25, 2022
A very kind and caring atmosphere among the staff. One feels valued and cared for.
Nov 24, 2022
Timely friendly service. Answered all my questions and offered various options and recommendations. Connor was very pleasant and knowledgeable.
Nov 15, 2022
so far, I'm still working toward a 10.
Nov 14, 2022
Great service. Great people.
Nov 1, 2022
Conner was very friendly and easy going I was clueless to the whole procedure and he explained it to me. Thanks
Oct 28, 2022
The young man I saw was very eager to help with my foot problem and gave me useful suggestions for further care.
Oct 27, 2022
The feeling that I am important and listened to is wonderful. Greeted as a welcome visitor and taken knowledgeable and comforting care while there.
Oct 26, 2022
Great and friendly people and very helpful
Oct 20, 2022
Excellent customer service
Oct 20, 2022
Great people to deal with.
Sep 20, 2022
Excellent service; staff was attentive & polite.
Sep 15, 2022
Connor seems very knowledgeable of his profession and explains everything in detail.
Sep 13, 2022
Excellent problem resolution skills and attentive to my needs
Sep 7, 2022
Extremely professional and personable
Aug 25, 2022
On time friendly people explained all options Took time to do the assesment
Aug 19, 2022
Michelle and Beatrice are the best.
Aug 12, 2022
Very friendly and professional people that work at Alberta O&P Centre. Very willing to help and extremely easy to communicate with. Office is always neat, clean and well organised.
Jul 29, 2022
was very pleased with the prompt , friendly service I received.
Jul 29, 2022
Prompt, efficient, friendly and professional
Jul 28, 2022
Very friendly staff. Connor was very thorough and professional while assessing my foot. The reception area and rooms nice and clean. Yes, I would certainly recommend this facility for orthotic care.
Jul 20, 2022
A very friendly staff, who have been very thorough with their approach and recommendations. The process has taken a longer amount of time, but it'll certainly be worth it.
Jul 13, 2022
The Alberta O & P centre and itβs personnel make you feel welcome the second you arrive. Kasia and Beatrice are very courteous and very professional. Connor is the practitioner that my appointment was with and he is very courteous and very professional. Heβs also passionate and experienced and knowledgeable. When I left the Alberta O & P Centre following my appointment I felt very positive about my experience there. I would definitely recommend visiting the Alberta O& P Team to any person requiring their services.
Jul 13, 2022
I found the staff very friendly. Was happy with the service.
Jul 8, 2022
Very informative, high product knowledge, office staff very friendly and helpful.
Jul 6, 2022
Even when mistakes happen the staff always remains good to deal with and professional
Jun 28, 2022
The staff and doctor Connor was amazkimg & friendly.
Jun 16, 2022
For starters I forgot my prescription but they looked after me, trusting I would email it as soon as I got home. I was treated with dignity and my questions were answered thoroughly and with comfortable conversation.
Jun 15, 2022
Great service all around.
Jun 9, 2022
Great service ! Always helpful and professional .
Jun 2, 2022
Find it odd that I had to sign a form acknowledging that if I missed an appointment I would be penalized yet I had to wait over 45 minutes because he was late. Hmmm?
Jun 1, 2022
Efficient, personable front end staff. Knowledegable, efficient, and friendly orthotist. recommend for sure.
May 13, 2022
It was very nice to meet Connor, I found him extremely pleasant but also very professional, he listened to all of my muddled explanations of my problems and sorted out what I needed , he made some changes to my orthotics and I have been far more comfortable then I have for a while...Thank you..look forward to seeing you again soon.
May 12, 2022
Very professional assessment by a very professional technician..
May 10, 2022
This was my first visit after almost 2 years after receiving my knee brace, I met with Conner Pardy yesterday and I was happily pleased with everything...His attention was clearly focused on giving me the full care that I wanted and addressing any issues that I had with my brace, The compliments that I received on my choice of brace was appreciative from not only him but from the public in general.
Apr 20, 2022
It is rare to visit a business that runs as seamlessly as this one. Everything runs smoothly and the place makes you feel that the professionals are at the top of their professions.
Apr 13, 2022
Professional, courteous, prompt
Apr 5, 2022
Service is always top notch from the moment you walk in the door your mood is positive no matter how you are feeling. Staff provide personal service with you in mind.
Apr 5, 2022
Service was friendly and helpful
Mar 19, 2022
The kindest people. All without a doubt. I'm happy to be taken care of these people. They all deserve recognition especially Michelle my personal caregiver.
Mar 4, 2022
Excellent patient care !
Feb 16, 2022
very good service in a busy office. Very personable staff and excellent explanation of treatment options and risks. I really felt part of the decision process and included in the treatment plan
Feb 15, 2022
Tha staff are all great, very friendly & accommodating. It was such a nice experience!
Feb 15, 2022
Very Nice staff made me very comfortable being there. Deb Orchard
Feb 10, 2022
Very nice professional staff.
Feb 9, 2022
We were referred to this clinic and we found it our 100% satisfaction very honest people.THANK YOU DR. CONNER
Feb 6, 2022
This was my first visit. Arrived 15 minutes early and was seen right away. Very friendly staff which made me feel relaxed. Provider explained the procedure and answered my questions. I would recommend their service to a friend.
Jan 19, 2022
John and Michelle are great to deal with dealing with my injury.
Jan 13, 2022
Conner and his staff are very courteous and professional. I would highly recommend them to anyone in need of their service.
Jan 11, 2022
Connerβs ability to quickly determine exactly what appliance would work best for my disability was very reassuring. His willingness to research the best solution for my issues was very impressive. As well, the kind assistance of the lady at the front desk in dealing with my doctor and the required Govβt forms for funding made the whole process much less stressful.
Dec 15, 2021
Friendly, welcoming atmosphere. Didnβt wait long, couple of minutes and I was attended to. My brace was adjusted quickly and I was on my way. Thanks folks!
Dec 1, 2021
Excellent service, the receptionist is extraordinarily, so friendly and goes out of her way to make sure you get an appointment ASAP, and Connor was very nice and fixed my brace problem within minutes so I was able to walk without pain again.
Nov 30, 2021
Good service.. Rating at 10
Nov 29, 2021
I was very happy with the service
Nov 29, 2021
Very friendly staff that put you at ease right away
Nov 29, 2021
It's was a good staff and wonderful helpful doctor
Nov 29, 2021
In my opinion, no one has a more unique style and personality than Connor. Heβs meticulous and caring and so friendly, making me feel at ease. I have definitely passed his name along to others I know, including my foot surgeon. My feet are thanking him for the exceptional orthotics he custom made for me and are feeling much nicer. Thank you for your amazing work.
Nov 29, 2021
Staff is knowledgeable, supportive, friendly and caring.
Oct 10, 2021
Front desk staff are helpful, courteous and informative. The Orthotist Connor, was very knowledgeable, patient and a great communicator.
Oct 7, 2021
Staff are very friendly and knowledgeable. I was in and out of the office in 1/2 hour.
Oct 6, 2021
Awesome staff especially Beatrice! Thanks for getting my prosthetic supplies in so quickly Connor.
Sep 27, 2021
Connor, Jon and the whole crew are all so amazing! My son has been a very happy client for several year. Thank you everyone!!
Sep 24, 2021
Great establishment! But the dog looked at me funnyβ¦.
Sep 22, 2021
Connor is great! Everyone in the office is very nice and accommodating. Thank you for what you do!
Sep 2, 2021
Very friendly, professional and knowledgeable right from the front desk to being helped by Dr. Pardy. He answered all my questions and made recommendations as to what would be the best products and alternatives. I also appreciated having most of my costs covered by AADL.
Aug 31, 2021
Treated us respectfully. Knowledgeable staff.
Aug 31, 2021
Very clean office. Staff friendly and helpful. Appt is on time, they get you in and out, but you don't feel as if you are being rushed. Connor is a very efficient orthotic tech and easy to talk about your problems with.
Aug 20, 2021
Service doesn't get any better anywhere
Aug 19, 2021
I was delightfully surprised with my finished product. All persons involved were professional and courteous. I would not hesitate to recommend Alberta O & P Centre if you are looking for good quality service and results.
Aug 19, 2021
I found the staff to be very knowledgable and able to share that knowledge with me in laymanβs terms so that I could understand what it was I needed and why.
Aug 17, 2021
The team are amazing and friendly
Jul 29, 2021
The gentleman I saw was very knowledgeable and appeared to really want to help me to walk with as little pain as possible. I left the appointment feeling confident I was getting the help I've been searching for.
Jul 28, 2021
I was very pleased with the information I received at my appointment. Connor explained things to me in a clear fashion and answered all my questions.
Jul 16, 2021
Excellent customer service ! Professional techs.
Jul 14, 2021
Very pleasant and welcoming
Jul 12, 2021
A great experience for me having a brace fitting for my right wrist, now after a few days of wearing itβs helping my tennis elbow. Great staff with no waiting around.
Jun 26, 2021
My appointment for the fitting was months a go. It took several months to get the actual brace. I was told that I fell through the cracks. I am low income and had to get help financing it, I feel like that influenced the quality of service I received. I don't think the brace fits well, but I'm giving it some time before I do anything about it.
Jun 19, 2021
Very friendly & knowledgeable staff
Jun 18, 2021
I have been a client at Alberta O&P for the past year, and I feel fortunate to have them dealing with my orthotics - careful, knowledgeable consultation, and precise craftsmanship in making it possible for me to move well. The entire staff is professional and pleasant and I highly recommend the entire operation.
Jun 16, 2021
Excellent and Professional service by qualified staff
Jun 9, 2021
Very friendly service and it made me feel relaxed.
Jun 6, 2021
From reception to completion I felt valued as a patient and a person. Thank you Connor et al.
Jun 2, 2021
Friendly, quick service. I love that they make their own orthodics and change/adjust them on site.
Jun 2, 2021
I am happy with the service
Jun 1, 2021
Everybody has been very friendly.
May 24, 2021
Short wait, total efficiency, all questions answered.
May 24, 2021
Very professional and friendly! Answered every question and took the time to go over everything with me. Fantastic experience
May 23, 2021
I ending up going a day early for my appointment by my mistake...lol. they were very accomodating and fit me in. I was a bit nervous and they made me feel very comfortable!
May 20, 2021
The team at O&P Centre are professional and very helpful. They have mastered their craft and take excellent care of their customers/clients. For me, personally, they went out of their way to make me feel welcome, to answer any and all questions I had. Even going so far as to write me a letter to assist with insurance documentation. They are a great resource. if you need a brace or something else to help you move forward in your health journey, don't hesitate. Call O&P Centre. Right now. Do it.
May 19, 2021
Super nice everyone was great
May 14, 2021
Reception staff pleasant and most helpful. Connor is great to work with.
May 13, 2021
very friendly and efficient
May 10, 2021
Jon is the best! Very patient with all my concerns and questions.
May 7, 2021
Fantastic service all around!!
May 6, 2021
As a client I am always amazed at the high quality of service that is provided. At Alberta O&P they deal with people who are at their lowest and most vulnerable and they treat you like a whole person. From the friendly smile when you walk in the door to excellent service to get you back in the game, to the follow up care. This the only team that I want handling my aka.
Apr 24, 2021
Fantastic customer service!!
Apr 12, 2021
Friendly service and big smiles at the front, great first impressions. Connor is a consummate professional and really helped out my daughter.
Apr 9, 2021
As with most places, It;s the people that make the difference. And this place stands out. VERY professional. They are all welcoming, very kind and sympathetic. It's always a joy to visit.
Apr 2, 2021
Carla always listens to me and works with me. The whole atmosphere is nice.
Mar 29, 2021
Always helpful and knowledgeable people
Mar 29, 2021
To let all know how l treated.
Mar 13, 2021
don't need you very often but you are always there for me, friendly and helpful
Mar 5, 2021
A very good experience, start to finish.
Mar 4, 2021
Carla is very nice and efficient. She certainly knows her job.
Mar 1, 2021
Very focused and attentive to needs
Feb 26, 2021
I got my straps fixed for my braces, and they are much better than the original straps that were put on in the beginning. Thank you very much!
Feb 25, 2021
Everyone was a pleasure to deal with. Polite, thoural, efficient and as well during these Covid times followed all Covid19 protocol very well. All round felt very welcome and comfortable with the facility and service.
Feb 15, 2021
From the front counter staff and on, this place has very helpful and friendly staff!
Feb 15, 2021
Thank yoo for your speedy service & hospitality ! I am very grateful. for your business !
Feb 9, 2021
Awesome experience everytime we come in. Everyone's so welcoming and helpful π
Feb 9, 2021
It was nice to have someone that was genuine in his care for me as a patient.
Feb 6, 2021
It was such a positive interview I forgot my interviews name But she was totally amazing and very friendly I felt really good about it
Feb 5, 2021
Very helpful, and pleasant, thank you!
Feb 5, 2021
The staff take all precautions when it comes to Covid. Although my appointment to get my brace was cancelled just about an hour before, it was due to an abundance of caution. They managed to get me into Calgary the next day. The staff were friendly, helpful and very efficient.
Feb 3, 2021
Carla is always very patient & helpful. So appreciate her expertise in my transition in using an unloading brace.
Jan 27, 2021
A special "Thank You!" to Carla for her kindness, professionalism and resourcefulness in developing a solution for my rehabilitation. I truly appreciate it!
Jan 24, 2021
All staff were very helpful and courteous . My thanks
Jan 21, 2021
No matter when I go to Alberta O&P, everyone is always so nice! I always feel like an important individual and not just another patient. The office is super clean and organized; which I personally love! Couldnβt ask for better customer service.
Jan 19, 2021
I would recommend the service of this company to anyone who needs it the staff is very friendly Iβm very concerned about the person and their needs from what Iβve seen and heard theyβre a great company to do business with
Jan 14, 2021
Very professional and courteous.
Jan 13, 2021
From the moment you walk in the door you are treated like family. Everyone is very professional and helpful. From the initial consultation to the collaborative design process you are kept informed of the progress of your prosthesis. Once completed the after care is second to none. Highly recommended
Jan 11, 2021
Great staff. Very friendly and welcoming.
Jan 8, 2021
Personable and friendly staff who did all they could to make my visit comfortable and efficient.
Jan 6, 2021
Cant get a better man then Conner and staff
Jan 5, 2021
Excellent staff, went above expectations in helping me. Thanks to the staff and especially Connor for the time he took to make sure everything was going to fit properly. Time was not the first essential, fitting was.
Dec 17, 2020
My fitting was quick and efficient. Carla was an excellent help to understand the mechanics of how the brace would help. The front staff were proactive to make sure I had all my paperwork in advance for a speedy insurance claim. Thanks guys!
Dec 14, 2020
A very professional location I was very impressed!
Dec 3, 2020
Very professional and helpful everything explained regarding claims and procedures
Dec 3, 2020
very friendly and helpful staff
Dec 2, 2020
Great staff, my appointment was right on time ( thatβs hard to do I know) everyone was very accommodating. Procedure was explained in terms everyone can understand. Relevant questions answered and explained I did not feel rushed.
Nov 27, 2020
Great service, knowledgeable staff. Very efficient.
Nov 16, 2020
The staff professional and efficient. The practitioner that I seen to fit my brace has a great bedside manner - very refreshing as several medical professionals in the sports field have never experienced what it is to get behind the eightball after an injury. If you're carrying extra weight, they make you feel as though you have no control over your life. This experience was not like that at all - she was very kind.
Nov 2, 2020
To begin with , the front desk people are extremely obliging. It was a pleasure to meet with Carla Reimer who I am sure will provide me with the best care and know her knowledge is exemplary. With thanks, Joyce Forgrave
Nov 2, 2020
great service and great staff..
Oct 29, 2020
In spite of covid I felt well received and cared for.
Oct 21, 2020
Connor is great! Got in early so I could make it to another apt
Oct 8, 2020
Jon is the best ! Very helpful .
Oct 6, 2020
You guys ROCK. It is a pleasure working with all involved !!
Oct 1, 2020
This is an excellent place to go for orthotic/prosthetic supplies and support. All the staff are very friendly, helpful, caring professionals and they are focused on meeting the needs of their clients. The lady that I deal with regularly, Carla Reimer, always does an outstanding job of selecting the braces that I need and informing me of everything that I need to know about them. I wouldn't consider going to anyone else or to anywhere else for these services.
Sep 25, 2020
Iβm always happy after being there
Sep 22, 2020
I can't say enough good things about Alberta O&P. They literally go above and beyond, from reception to your consultation, the ordering process and follow ups afterwards. I have seen Carla for two separate issues both requiring a brace. She is AMAZING, professional, knowledgeable and totally committed to your wellbeing.
Sep 21, 2020
Staff are friendly and helpful. I felt confident with my doctor's abilities and I got what I needed. Except for the location everything was very good.
Sep 21, 2020
Connor Pardy assessed my problem and clearly explained how to use the wrist braces . Although it will take some time to see if the supports will help alleviate pain , I am confident this is a step in the right direction.Thank you !
Sep 19, 2020
My experience with Carla is that she only sold one brace without truly explaining the benefits of the brace. Once the brace arrived and I had questions on the feel and the impact on the rest of my muscles she could not answer them. I found this experience to be more sales based then it was truly finding the right fit for my needs.
Sep 18, 2020
Michele, is very knowledgeable and polite, she answers all our questions.
Sep 9, 2020
I felt welcome and was treated with respect and felt safe that the best would be done
Sep 2, 2020
Michelle was awesome and explained the whole process to Marvin clear and fully.
Sep 1, 2020
Carla has been great from the first time I met with her. Assessed what I needed quickly and got the brace to me when she said she would. Any time Iβve been in to have it adjusted sheβs been very quick and efficient. We also chatted about personal trainers and she gave me an awesome recommendation. The trainer has made a huge difference as has the brace Carla fitted me for. Excellent customer service.
Aug 19, 2020
Every visit has gone very well. My appointments have been quite short. Everyone was very friendly and helpful. They ensured that my needs were looked after. I would definitely recommend them to anyone.
Aug 19, 2020
I felt totally comfortable and confident in this professional environment, unlike others i have experienced. All of my questions were answered, and i felt that Connor was listening to me during the appointment.
Aug 14, 2020
very pleasant staff & friendly
Aug 6, 2020
I was very impressed by the integrity, professionalism and knowledge base of each of the employees who worked with me. Their thoroughness when assessing my condition and focus on me increased my ease of going through a new process in unfamiliar surroundings.
Aug 5, 2020
Carla Reimer the orthotist gave me a very clear and understandable instructions. The staff was also very helpful.
Jul 30, 2020
Conner. I. Was. Told. He. Was. The. Best
Jul 28, 2020
Very knowledgeable and friendly. Feel like I made the informed decision. Thank you so much.
Jul 16, 2020
I went to get my brace fixed, or cut back a fraction, but Carla decided I only need my brace velcroed down, the velcro has let go, so I'm right back to where I began.
Jul 14, 2020
Very safe with regards to Covid safety. Very professional was explained treatment why. Carla was awesome very knowledgeable.
Jul 14, 2020
Carla was knowledgeable and understanding. The process of fitting me for a knee brace was quick, smooth, friendly and efficient. The turnaround time was quick. All in all a very good experience.
Jul 14, 2020
Folks at the O&P Centre were very helpful. Also gave me plenty of future opportunities for feedback, adjustments and general concerns.
Jul 14, 2020
Very good staff,friendly accomodating ,helpful
Jul 3, 2020
The lady in your Calgary office was very helpful in switching my appointment to the Banff clinic because I live in Canmore. My Orthotist Carla Reimer saw me earlier than expected and she was very professional , courteous and reassuring In discussing my brace needs. She answered all my concerns and I feel better for her input! I look forward to my actual knee brace fitting in afew weeks. I felt very good about my knee issues and how to Improve them for a better quality of life. I would and will highly recommend your O&P Banff -Calgary Clinic to any patients requiring this form of treatment and support. Thanks again to all your staff.
Jul 2, 2020
My experience has been excellent.
Jun 29, 2020
Helpful, explained clearly, requested your input and outlined thoroughly what corrective appliance will do.
Jun 26, 2020
Connor and team were helpful, friendly and so efficient . A pleasure to deal with all the way around !
Jun 26, 2020
Just wanted to say a HUGE thank you to Connor and all the crew at Alberta O&P Centre for your friendly, knowledgeable and helpful service - Very much appreciated Thanks again!!
Jun 13, 2020
This is the best shop in Calgary. Jon is a genius at making legs!
Jun 9, 2020
Really felt safe and sound during my visit. Everyone took precautions but still had a warm & caring feeling. Great people!
Jun 9, 2020
Very happy with the service Received from Dr. Connor Pardy, always helpful, pleasant and understanding, a pleasure being his patient. Canβt forget the pleasant staff. Thank you for your service.
Jun 3, 2020
I had to e=mail twice and also phone twice before I got an acknowledgement of my query, I was not at all sure whether you had received my messages or not, very disappointing
Jun 3, 2020
Very efficient staff were friendly and helpful. Even During the covid pandemic I felt safe and well taken care of
May 15, 2020
Have been to AB O&P a few times over the years and have always seen Connor. To say that Connor is empathetic, kind & personable, as well as informative would definitely be an understatement. Iβve never regretted at any time choosing AB O&P Centre, it will always be my go to Centre. Canβt say anything negative about reception either. They are always more than willing to work with my schedule and have never denied me an appt in any urgent situations. All in all, they are a 10/10 for me. Thank you to all at AB O&P Centre!!
May 14, 2020
always helpful and of assistance, and willing to think outside the box
Apr 30, 2020
Really enjoyed meeting connor. Very professional. Took time to listen to my concerns.
Apr 23, 2020
Everyone who assisted me in the facility was vary kind, knowledgeable of their product and answered all my questions without hesitation.
Apr 17, 2020
Was great service to fix the broken clip on my knee brace, quick too. Waited in my car while someone took the brace and a few minutes later, done!
Apr 10, 2020
Always awesome people and more than willing to help me oit
Apr 5, 2020
Great staff and quick service. Would definitely recommend to friends and family.
Mar 24, 2020
Carla was knowledgeable and helped me to understand how a knee brace would help my situation. They sent in all of the paperwork so that it would be covered by aids to daily living. They helped to get me in quickly.
Mar 23, 2020
I just had my 3rd visit to Alberta O & P Centre. As always, they were very friendly, helpful, and professional. A pleasure to do business with them! .
Mar 20, 2020
A the moment I could not refer anyone ,as I haven't had the chance to use my equipment.
Mar 17, 2020
Carla was incredible! She knows her stuff inside and out, and answered any questions I had with honesty, expertise, and kindness. She helped me much more than just getting my knee brace, she helped me understand what's going on, and provide valuable information to help me feel I have all the relevant facts in this place of uncertainty and confusion. She is amazing in every way, and I would highly recommend her to anyone!!
Mar 16, 2020
Great experience! My first visit and wish to thank you for the first class service and treatment. Everyone was great! Your front row staffing in particular, Beatrice, was friendly, caring, efficient, approachable, knowledgable in her field and packed quite the punch in humoring me while I waited for my appointment. The Clinician, Connor, had a lovely combination of professionalism and thoroughness. Great communication skills and quickly put me at ease. I valued his quick responses to my questions, nothing seemed silly to asked. Great empathetic disposition. Keep up the good work!
Mar 15, 2020
Highly communicative, very professional and experienced.
Mar 10, 2020
I have been in twice, both times very satisfied with time spent there.
Mar 6, 2020
Welcoming and knowledgeable people
Mar 6, 2020
Pleasant staff, easy to talk to. Facility is clean and bright. You don't feel depressed when you are there. Have no hesitation in telling those in need of your services to give you a call.
Mar 4, 2020
The staff are very friendly and Connor Pardy is great at what he does with an awesome sense of humor but very proffesional manner
Feb 22, 2020
Great team, and Connor's expertise is enormous, no wonder he comes so well recommended!
Feb 14, 2020
Carla is superb. I am a very happy customer and will stay your customer for a while...
Feb 6, 2020
Super friendly and professional. The wrist brace I got actually helps and is rigid enough to support me.
Feb 3, 2020
Very accommodating and helpful to ensure we got the best service possible
Jan 30, 2020
Great service from the moment you enter to the moment you leave. Staff are incredibly knowledgeable and honest with respects to benefit you may receive from an intervention. Highly recommend.
Jan 27, 2020
Always appreciate the friendly service and the efficiency of the appointment. I do also appreciate the reminders I get for my appointment times on my phone.
Jan 25, 2020
Alberta O&P is the only support facility in Calgary for Bioness products which is very welcome. My previous repair involved travelling to Edmonton or Abbotsford. Carla has the determination, skill and personality to ensure that we get the best from our Bioness products.
Jan 20, 2020
Great service, friendly staff.
Jan 18, 2020
The ladies at the front desk were very pleasant. The attending prosthetist was also very friendly and helpful. It was an all-round pleasant experience.
Jan 15, 2020
I'm very pleased with the great advice and services provided by O&P Centre. They are wonderful and have kept me playing the sport I love. Thanks all!
Dec 23, 2019
Wonderful Service And Staff
Dec 23, 2019
Absolutely the best orthotics and foot care I have ever had
Dec 21, 2019
I found the staff accommodating especially when I needed a refit promptly. They were very good at explaining how to wear my brace and it was good to have the paper copy of the instructions as well.
Dec 18, 2019
Very prompt and professional staff.
Dec 16, 2019
Connor was excellent and super knowledgeable. Explained things so we could see and understand.
Dec 4, 2019
The people that I dealt with were all very friendly and professional.
Nov 29, 2019
Carla is great she answer all my concerns. She gave me tricks and tips how to get the best for my comfort of my shoes.
Nov 27, 2019
Very easy to book and lots of reminders so you won't miss your appointment. Great staff at reception, and Carla and the techs are all wonderful people who actually sincerely really care about you and your condition! Straightforward billing process too.
Nov 27, 2019
Dr Pardy was very informative regarding options for my knee issue. He gave a very clear and concise demonstration and fitting for the brace, and gave me his card should issues or questions arise.
Nov 23, 2019
Have been coming to see Jon for 11 years, very professional, and easy to deal with, would not consider using someone else, great guy.
Nov 21, 2019
From the moment i walked in I was treated in a friendly and profesanl manner and left feeling totally secure in my treatment plan!
Nov 21, 2019
Excellent service, the atmosphere is very pleasant, very accommodating. I am very emprested.
Nov 8, 2019
Very helpful and friendly
Nov 8, 2019
Everything for the appt.went very well.Everyone is very friendly. After having the brace for a week or so I do have questions which I will phone once I've had it for awhile.I do not agree with dogs in the office but that is my personal opinion.
Oct 29, 2019
Great staff, friendly & very helpful
Oct 25, 2019
VERY GOOD SERVICE AND VERY INFORMATIVE
Oct 25, 2019
The office staff were friendly to me, however there was open conversation about tension between staff members. Although, during the fitting appointment details were explained clearly, I did find this to be very rushed. The option was offered to contact the office if I had any questions. Overall good experience, however, personally I would prefer and more relaxed approach and environment. Thank you
Oct 19, 2019
I always feel the appointment itself is very rushed with very little time for questions. I believe Carla to be highly competent, but I'd recommend she make it easier for her patients to ask questions. She always seem distracted by what she needs to get to.
Oct 14, 2019
Super friendly staff, knowledgeable and experienced. Fast service.
Oct 11, 2019
Very pleased with the Staff
Oct 4, 2019
Very pleasant experience. I was greeted warmly and was in to see Carla in a timely manner. Assessment process was thorough and I was treated in a respectful, professional way.
Oct 3, 2019
The appointment felt rushed; brace fitting was done poorly and the brace slid off the knee within an hour.
Oct 3, 2019
Incredible service makes you feel very comfortable!
Oct 2, 2019
I found the office to be very friendly and easy to communicate with.
Sep 18, 2019
The professionalism and service that I received from Carla Reimer is to be highly commended. Carla's expertise was very much appreciated along with her recommendation for a brace/walking aid for my drop foot. She was also very friendly and I felt very comfortable and confident with her suggestions and the help that she gave me. The office staff were also very friendly and helpful.
Sep 12, 2019
Everyone working at the Alberta O&P Centre from the receptionists, the orthotic repair personnel to the orthotist that I work with, Carla, have been extremely helpful, accommodating and professional. I would certainly recommend this Centre for anyone needing help with orthotics and/or prosthetics.
Sep 11, 2019
Courteous. Professional. Knowledgeable.
Sep 9, 2019
Orthodic measurements were taken.with an understanding that I would be called for a fitting appointment in Banff. No call came. Upon contacting office I was informed orthodics had been ready for some time however, Banff office appointments were now filled for the day fittings take place there. This necessitated a drive in to Calgary for fitting.. Orthodics now need adjustment however its too late for service for an upcoming trip. A disappointing lack of communication and professionalism.
Sep 9, 2019
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My experience was excellent
Aug 27, 2019
everyone was so friendly.
Aug 26, 2019
An extremely compationate team of professionals made me feel like I was in the best hands during my scary ordeal. I am very thankful they were recommended to me and am pleased to pass this on. Thanks so much!
Aug 16, 2019
All Staff were Helpful and Engaging. Thanks
Aug 13, 2019
Excellent service, excellent staff from the front door to the back, all are kind a considerate all show high professionalism
Aug 7, 2019
thank you for your swift repairs on my reloader brace. everyone there including the phone contact was very nice and helpful.
Aug 5, 2019
OMG I am so happy to have found you. I have spent 16 months feeling like I was loosing my mind. Your team is understanding and kind thank you for the support I received in just one day. It was nice to know that people take such pride in their jobs and truly want to help
Jul 25, 2019
The best prosthesis in the world is rubbish if it does not fit properly. It is all about the relationship that you have with your prosthetist, and the knowledge they bring. Michelle and John were very supportive in my early years of being in Canada when, to be honest, they did not have to be. My foot broke on holiday, I found them online, explained my predicament, and we set up an appointment where they fixed it for me at no charge. Embarrassingly, it happened a year later when again on holiday ! And they fixed it again ! There was no doubt in my mind where to go when I became a Permanent Resident. Since then, Michelle has been fabulous. I can be quite stubborn, and she always knows the line to take - sometimes she has to wait for me to come around; sometimes she simply tells me to listen to her. I was very resistant over moving to a suction liner, but I eventually came around, and have not looked back... a fact that she likes to jovially remind me about when I am being stubborn about something else ! Like I said, it's all about knowing your prosthetist, and them knowing you. When Michelle is unavailable, John has picked up the reins. They are a great team. So much so, that it can be difficult to get an urgent appointment. But if they are busy, and one of them is on holiday, it seems only rude of me to expect them to kick another patient out to look after me. I can survive a couple of days until they can squeeze me in. Rather that than go somewhere else.
Jul 18, 2019
Carla and staff were extremely helpful, scheduling me in urgently. Carla was also very knowledgeable and helpful when fitting my knee brace. I would definitely recommend the clinic to anyone in need.
Jul 8, 2019
They sent several emails reminding me about the appointment, but no one bothered to call me to tell me that they couldn't find the device so I drove 2 3/4 hours each way from home for nothing.
Jul 4, 2019
Very helpful and pleasant staff. Professional approach to resolving my foot issues.
Jul 3, 2019
Got me in on short notice. And fixed situationππ
Jun 27, 2019
First visit. Great team. Left feeling confident solution I will pick up in a few days will help a lot.
Jun 25, 2019
This is the best shop in Alberta! If you want an awesome leg that fits right, come here!
Jun 24, 2019
The brace made a huge difference to the pain I had been feeling
Jun 24, 2019
Always friendly and helpful. Enjoy going there...even if it is for a brace..lol
May 20, 2019
I was taken care of by Erin on each visit, with appointments set up each week. We worked well together and she is a great instructor, and she gave me pages of the exercises I could work on till the following week.
May 13, 2019
All the staff were very friendly and helpful. I'm just happy that someone in the city supports the product I use. The dog in the waiting room was great too
May 13, 2019
Efficient professional service
May 13, 2019
I was thankful for the quick repair. you are all so friendly and helpful, especially your fierce guard dog!!
Apr 30, 2019
Carla was great, very informative. The brace came in quickly. I felt like I had a good understanding of how to use the brace. When it needed an adjustment I was able to get in quickly to have it adjusted. Good experience from start to finish.
Apr 11, 2019
Carla is very good. I was actually a little early for my appointment and she had a look at my knee brace right away. She made some adjustments and was sure the fit was perfect and had me on my way so I could back to work!
Apr 4, 2019
I was wery happy with the service.
Mar 28, 2019
I must admit that I was very impressed by the professionalism of the staff, not to mention their friendliness. The office was very clean and well laid out. I have been to some orthotic companies that are very much less than that. Keep up the good work!
Mar 18, 2019
Carla was wonderful. Personable, friendly, caring and efficient! She made the room and time to fit me in. The staff, in our short correspondence, were lovely to deal with.
Mar 15, 2019
Carla seems extremely knowledgeable; however, I felt a little rushed out during the appointment and didn't have a chance to ask all the questions I would have wanted to.
Mar 13, 2019
Connor was excellent to deal with it was a quick and easy appointment
Mar 7, 2019
Very friendly staff. Got us in very quickly for a appt.with short notice. Thank you so much.. Made me feel much better since I'm 12.
Mar 5, 2019
Quick caring service, works well with people with amputations, great partners and are then when you need them
Feb 21, 2019
Polite, quick and courteous, very interested in making sure all areas affected are addressed.
Jan 24, 2019
Very professional and friendly
Jan 23, 2019
Friendly, professional, efficient.
Jan 22, 2019
I feel totaly confident with Conner taking us on as clients. Thank you
Jan 19, 2019
On time and dealt with all questions with direct answers
Jan 18, 2019
I canβt think of anything that either the front desk or the doc (Connor) could have done better - excellent service , friendly and welcoming - loved the dog.
Jan 10, 2019
Connor was great to work with and explained what he was doing. Very easy to work with.
Dec 21, 2018
Always enjoy visiting the team!
Nov 29, 2018
knee brace to support arthritic knee
Nov 12, 2018
First time at the office. The service was excellent and the staff very knowledgable.
Nov 7, 2018
efficient and knowiageble, and helpful
Nov 2, 2018
My visit was totally satisfactory, from check-in, initial consultation and evaluation, and was provided with an custom-built orthotic device, all within the duration of my first visit! I would recommend this facility.
Oct 30, 2018
The employees I dealt with with very competent, friendly and courteous.
Oct 22, 2018
From my first contact to walking out after the last appointment, I have always felt cared for, listened to, consulted regarding accommodating equipment changes, and respected. I cannot think of any area that needs improvement. I won't think of going anywhere else.
Oct 21, 2018
I have always felt very welcomed. Ms Carla Reimer is very efficient and courteous.
Oct 15, 2018
since this is the first time i've met with connor, i have limited experience on which to base an evaluation. fyi- i fell on the ice & broke my humorous (right arm) about 10 days ago. my healing process will therefore be somewhat delayed
Oct 14, 2018
The service was fast and efficient. I was taken in for my measurements right at my appointment time.
Oct 12, 2018
best shop I've ever been too! Highly recommend to anyone. Best fitting leg I've ever had!
Oct 5, 2018
Wonderful caring staff took care of my prosthetic needs! Awesome leg Connor, I have never had such a perfect fit in my 19 years as an amputee. Connor is a genuine caring knowledgeable prosthetist who listens to his patient's concerns. You folks truly are the best. π
Oct 5, 2018
good service but product is too expensive
Sep 18, 2018
Karla is wonderful. She's quick to fix things, always on time with appointments and very helpful!
Sep 17, 2018
Always look forward to my appointments. Very professional and know what they are talking about. Takes the time to share their knowledge and recommendations
Sep 14, 2018
Outstanding advice and service.
Sep 13, 2018
Sometimes I have felt that we were rushed out the door. I know Carla is extremely busy and knows her stuff but sometimes I feel she doesn't really listen to everything you try to tell her and then a repeat visit to have an adjustment made is necessary.
Sep 5, 2018
I am extremely happy with the help and advice that I received at the Alberta Orthotic & Prosthetic Centre. Carla is caring and knowledgeable and is always willing to do everything that she can to get you the best orthotic brace available. I know that when I give her feedback on whatever brace she gives me, she shares that feedback with the manufacturer so that they can make adjustments/improvements to their product. The ladies at the front desk are efficient, organized and friendly. It's a pleasure to go there!
Sep 4, 2018
Great service ...but good luck finding it!
Aug 31, 2018
I appreciate the knowledge that was shared with me, and time that was taken. The atmosphere is very positive.
Aug 29, 2018
Connor Pardy was excellent and very clear to understand as my husband is hard of hearing. He also took a lot of time and was very patient.
Aug 25, 2018
Total pros here. Just the facts and very pleasant!
Aug 20, 2018
excellent servive knowledgeable and polite staff
Aug 20, 2018
Always pleasant, listen to what I say and do a great job!
Aug 6, 2018
I was very pleased with the overall service that I received.The medically based information and explanations were clear and easy to understand which was a huge plus.Carla was very patient and kind taking her time to make sure that I understood what I was being told. Thank you. David Bernard.
Jul 31, 2018
Highly unusual to have to wait more then 10 minutes. All staff courteous from the first time you phone until you walk out the door. I often present with a multi-faceted issue that Connor tackles with diligence and a wicked sense of humour. I can think of no reason to not recommend Alberta O&P centre.
Jul 23, 2018
Carla is amazing. She is clearly concerned about your comfort and mobility.
Jul 19, 2018
Quality care with a smile. Exceptional staff .π
Jul 13, 2018
When Carla Reimer first saw my wife about a knee brace she also noticed my need for a bilateral ankle foot orthoses. She provided me with exactly the kind of brace for both legs that I needed and improved my quality of life exponentially. She is knowledgeable, caring, extremely helpful and has given me excellent advice in terms of how I should utilize these braces to deal with my type of sensory neuropathy. I appreciate her and the ladies on your front desk.
Jul 11, 2018
This was my first time attending an appointment at this office. The front office staff were very friendly and helpful, and the person who attended to me was extremely knowledgeable, kind, and helpful. She made me feel comfortable and good about my decisions.
Jul 2, 2018
Service is exceptional and Connor Pardy is outstanding.
Jun 29, 2018
Best shop on the planet! If a comfortable fit and latest technology matter to you, you have to come here. I've seen lots of prosthetists over the last 45 years. I know what good and bad looks like. Jon is one of the best !
Jun 28, 2018
Good service. Good knowledge. Friendly service and staff.
Jun 28, 2018
Professional service,quality Braces etc
Jun 27, 2018
I have had Jon Allen as my prosthetist for many years and really do appreciate his patience, attention to detail and prompt service regarding helping me with my partial artificial foot.
Jun 27, 2018
Great thorough professional service , Connor took the time to figure out the most suitable device for my condition .
Jun 26, 2018
Staff are very friendly and knowledgeable.
Jun 26, 2018