Alberta Orthotic & Prosthetic Centre

Star Star Star Star Star 241 Reviews

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Reviews

StarStarStarStarStar Staff is knowledgeable, supportive, friendly an... —    (Patient since 2020)

Staff is knowledgeable, supportive, friendly and caring.


StarStarStarStarStar Front desk staff are helpful, courteous and inf... —    (Patient since 2021)

Front desk staff are helpful, courteous and informative. The Orthotist Connor, was very knowledgeable, patient and a great communicator.


StarStarStarStarStar Staff are very friendly and knowledgeable. I w... —    (Patient since 2019)

Staff are very friendly and knowledgeable. I was in and out of the office in 1/2 hour.


StarStarStarStarStar Awesome staff especially Beatrice!Thanks for g... —    (Patient since 2019)

Awesome staff especially Beatrice! Thanks for getting my prosthetic supplies in so quickly Connor.


StarStarStarStarStar Amazing Team —    (Patient since 2019)

Connor, Jon and the whole crew are all so amazing! My son has been a very happy client for several year. Thank you everyone!!


StarStarStarStarStar Great establishment! But the dog looked at me f... —    (Patient since 2019)

Great establishment! But the dog looked at me funny….


StarStarStarStarStar Connor is great! Everyone in the office is very... —    (Patient since 2020)

Connor is great! Everyone in the office is very nice and accommodating. Thank you for what you do!


StarStarStarStarStar Very friendly, professional and knowledgeable r... —    (Patient since 2021)

Very friendly, professional and knowledgeable right from the front desk to being helped by Dr. Pardy. He answered all my questions and made recommendations as to what would be the best products and alternatives. I also appreciated having most of my costs covered by AADL.


StarStarStarStarStar Treated us respectfully. Knowledgeable staff.  —    (Patient since 2021)

Treated us respectfully. Knowledgeable staff.


StarStarStarStarStar Very clean office. Staff friendly and helpful. ... —    (Patient since 2020)

Very clean office. Staff friendly and helpful. Appt is on time, they get you in and out, but you don't feel as if you are being rushed. Connor is a very efficient orthotic tech and easy to talk about your problems with.


StarStarStarStarStar # 1 in Orthotics  —    (Patient since 2019)

Service doesn't get any better anywhere


StarStarStarStarStar I was delightfully surprised with my finished p... —    (Patient since 2021)

I was delightfully surprised with my finished product. All persons involved were professional and courteous. I would not hesitate to recommend Alberta O & P Centre if you are looking for good quality service and results.


StarStarStarStarStar I found the staff to be very knowledgable and a... —    (Patient since 2021)

I found the staff to be very knowledgable and able to share that knowledge with me in layman’s terms so that I could understand what it was I needed and why.


StarStarStarStarStar The team are amazing and friendly —    (Patient since 2021)

The team are amazing and friendly


StarStarStarStarStar The gentleman I saw was very knowledgeable and ... —    (Patient since 2021)

The gentleman I saw was very knowledgeable and appeared to really want to help me to walk with as little pain as possible. I left the appointment feeling confident I was getting the help I've been searching for.


StarStarStarStarStar I was very pleased with the information I recei... —    (Patient since 2021)

I was very pleased with the information I received at my appointment. Connor explained things to me in a clear fashion and answered all my questions.


StarStarStarStarStar Excellent customer service ! Professional techs... —    (Patient since 2020)

Excellent customer service ! Professional techs.


StarStarStarStarNo Star Very pleasant and welc —    (Patient since 2021)

Very pleasant and welcoming


StarStarStarStarStar  —    (Patient since 2021)

A great experience for me having a brace fitting for my right wrist, now after a few days of wearing it’s helping my tennis elbow. Great staff with no waiting around.


StarStarNo StarNo StarNo Star 4-6 weeks turned into 4 month wait.  —    (Patient since 2021)

My appointment for the fitting was months a go. It took several months to get the actual brace. I was told that I fell through the cracks. I am low income and had to get help financing it, I feel like that influenced the quality of service I received. I don't think the brace fits well, but I'm giving it some time before I do anything about it.


StarStarStarStarStar Very friendly & knowledgeble staff —    (Patient since 2019)

Very friendly & knowledgeable staff


StarStarStarStarStar I have been a client at Alberta O&P for the pas... —    (Patient since 2020)

I have been a client at Alberta O&P for the past year, and I feel fortunate to have them dealing with my orthotics - careful, knowledgeable consultation, and precise craftsmanship in making it possible for me to move well. The entire staff is professional and pleasant and I highly recommend the entire operation.


StarStarStarStarStar Excellent and Proffessional service by qualifie... —    (Patient since 2021)

Excellent and Professional service by qualified staff


StarStarStarStarStar Very friendly service and it made me feel relax... —    (Patient since 2021)

Very friendly service and it made me feel relaxed.


StarStarStarStarStar valued patient —    (Patient since 2020)

From reception to completion I felt valued as a patient and a person. Thank you Connor et al.


StarStarStarStarStar Friendly, quick service. I love that they make... —    (Patient since 2020)

Friendly, quick service. I love that they make their own orthodics and change/adjust them on site.


StarStarStarStarStar I am happy with the service —    (Patient since 2020)

I am happy with the service


StarStarStarStarStar Everybody has been very friendly.  —    (Patient since 2021)

Everybody has been very friendly.


StarStarStarStarStar Short wait, total efficency, all questions answ... —    (Patient since 2021)

Short wait, total efficiency, all questions answered.


StarStarStarStarStar Very professional and friendly —    (Patient since 2021)

Very professional and friendly! Answered every question and took the time to go over everything with me. Fantastic experience


StarStarStarStarStar Awesome service! —    (Patient since 2021)

I ending up going a day early for my appointment by my mistake...lol. they were very accomodating and fit me in. I was a bit nervous and they made me feel very comfortable!


StarStarStarStarStar Great Business! —    (Patient since 2021)

The team at O&P Centre are professional and very helpful. They have mastered their craft and take excellent care of their customers/clients. For me, personally, they went out of their way to make me feel welcome, to answer any and all questions I had. Even going so far as to write me a letter to assist with insurance documentation. They are a great resource. if you need a brace or something else to help you move forward in your health journey, don't hesitate. Call O&P Centre. Right now. Do it.


StarStarStarStarStar Super nice everyone was gr —    (Patient since 2019)

Super nice everyone was great


StarStarStarStarNo Star Reception staff pleasant and most helpful.Conn... —    (Patient since 2021)

Reception staff pleasant and most helpful. Connor is great to work with.


StarStarStarStarStar very friendly and efficient —    (Patient since 2021)

very friendly and efficient


StarStarStarStarStar Jon is the best! Very patient with all my con... —    (Patient since 2019)

Jon is the best! Very patient with all my concerns and questions.


StarStarStarStarStar Fantastic service all around!! —    (Patient since 2021)

Fantastic service all around!!


StarStarStarStarStar As a client I am always amazed at the high qual... —    (Patient since 2019)

As a client I am always amazed at the high quality of service that is provided. At Alberta O&P they deal with people who are at their lowest and most vulnerable and they treat you like a whole person. From the friendly smile when you walk in the door to excellent service to get you back in the game, to the follow up care. This the only team that I want handling my aka.


StarStarStarStarStar Fantastic customer service!!  —    (Patient since 2021)

Fantastic customer service!!


StarStarStarStarStar Friendly service and big smiles at the front, g... —    (Patient since 2021)

Friendly service and big smiles at the front, great first impressions. Connor is a consummate professional and really helped out my daughter.


StarStarStarStarStar As with most places, It;s the people that make ... —    (Patient since 2019)

As with most places, It;s the people that make the difference. And this place stands out. VERY professional. They are all welcoming, very kind and sympathetic. It's always a joy to visit.


StarStarStarStarStar Carla always listens to me and works with me. T... —    (Patient since 2019)

Carla always listens to me and works with me. The whole atmosphere is nice.


StarStarStarStarStar Always helpful and knowledgeable people —    (Patient since 2020)

Always helpful and knowledgeable people


StarStarStarStarStar To let all know how l treated.  —    (Patient since 2021)

To let all know how l treated.


StarStarStarStarStar don't need you very often but you are always th... —    (Patient since 2019)

don't need you very often but you are always there for me, friendly and helpful


StarStarStarStarStar A very good experience, start to finish. —    (Patient since 2021)

A very good experience, start to finish.


StarStarStarStarNo Star Carla is very nice and efficient. She certainly... —    (Patient since 2021)

Carla is very nice and efficient. She certainly knows her job.


StarStarStarStarStar Very focused and attentive to needs —    (Patient since 2021)

Very focused and attentive to needs


StarStarStarStarStar Straps for braces. —    (Patient since 2019)

I got my straps fixed for my braces, and they are much better than the original straps that were put on in the beginning. Thank you very much!


StarStarStarStarStar Knee brace fitting —    (Patient since 2021)

Everyone was a pleasure to deal with. Polite, thoural, efficient and as well during these Covid times followed all Covid19 protocol very well. All round felt very welcome and comfortable with the facility and service.


StarStarStarStarStar From the front counter staff and on, this plac... —    (Patient since 2021)

From the front counter staff and on, this place has very helpful and friendly staff!


StarStarStarStarNo Star Thank yoo for your speedy service & hospitality... —    (Patient since 2019)

Thank yoo for your speedy service & hospitality ! I am very grateful. for your business !


StarStarStarStarStar Awesome experience everytime we come in. Everyo... —    (Patient since 2019)

Awesome experience everytime we come in. Everyone's so welcoming and helpful 💖


StarStarStarStarStar  —    (Patient since 2021)

It was nice to have someone that was genuine in his care for me as a patient.


StarStarStarStarStar Face to face interview —    (Patient since 2020)

It was such a positive interview I forgot my interviews name But she was totally amazing and very friendly I felt really good about it


StarStarStarStarStar Very helpful, and pleasant, thank you! —    (Patient since 2021)

Very helpful, and pleasant, thank you!


StarStarStarStarStar Amazing staff —    (Patient since 2021)

The staff take all precautions when it comes to Covid. Although my appointment to get my brace was cancelled just about an hour before, it was due to an abundance of caution. They managed to get me into Calgary the next day. The staff were friendly, helpful and very efficient.


StarStarStarStarStar Professional ... highly recommend  —    (Patient since 2021)

Carla is always very patient & helpful. So appreciate her expertise in my transition in using an unloading brace.


StarStarStarStarStar A special "Thank You!" to Carla for her kindnes... —    (Patient since 2021)

A special "Thank You!" to Carla for her kindness, professionalism and resourcefulness in developing a solution for my rehabilitation. I truly appreciate it!


StarStarStarStarStar All staff were very helpful and courteous .My ... —    (Patient since 2021)

All staff were very helpful and courteous . My thanks


StarStarStarStarStar No matter the service... always the best!  —    (Patient since 2020)

No matter when I go to Alberta O&P, everyone is always so nice! I always feel like an important individual and not just another patient. The office is super clean and organized; which I personally love! Couldn’t ask for better customer service.


StarStarStarStarStar Good location and great service —    (Patient since 2021)

I would recommend the service of this company to anyone who needs it the staff is very friendly I’m very concerned about the person and their needs from what I’ve seen and heard they’re a great company to do business with


StarStarStarStarStar Very professional and courteous. —    (Patient since 2021)

Very professional and courteous.


StarStarStarStarStar Professional friendly service guaranteed  —    (Patient since 2020)

From the moment you walk in the door you are treated like family. Everyone is very professional and helpful. From the initial consultation to the collaborative design process you are kept informed of the progress of your prosthesis. Once completed the after care is second to none. Highly recommended


StarStarStarStarStar Great staff. Very friendly and welcoming.  —    (Patient since 2021)

Great staff. Very friendly and welcoming.


StarStarStarStarStar Personable and friendly staff who did all they ... —    (Patient since 2020)

Personable and friendly staff who did all they could to make my visit comfortable and efficient.


StarStarStarStarStar EXCELLENT —    (Patient since 2020)

Cant get a better man then Conner and staff


StarStarStarStarStar Excellent staff, went above expectations in hel... —    (Patient since 2020)

Excellent staff, went above expectations in helping me. Thanks to the staff and especially Connor for the time he took to make sure everything was going to fit properly. Time was not the first essential, fitting was.


StarStarStarStarStar My fitting was quick and efficient. Carla was a... —    (Patient since 2020)

My fitting was quick and efficient. Carla was an excellent help to understand the mechanics of how the brace would help. The front staff were proactive to make sure I had all my paperwork in advance for a speedy insurance claim. Thanks guys!


StarStarStarStarStar A very professional location I was very impress... —    (Patient since 2020)

A very professional location I was very impressed!


StarStarStarStarNo Star  —    (Patient since 2020)

Very professional and helpful everything explained regarding claims and procedures


StarStarStarStarStar very friendly and helpful staff —    (Patient since 2020)

very friendly and helpful staff


StarStarStarStarStar Great staff, my appointment was right on time ... —    (Patient since 2020)

Great staff, my appointment was right on time ( that’s hard to do I know) everyone was very accommodating. Procedure was explained in terms everyone can understand. Relevant questions answered and explained I did not feel rushed.


StarStarStarStarStar  —    (Patient since 2019)

Great service, knowledgeable staff. Very efficient.


StarStarStarStarNo Star The front staff is professional and efficient. ... —    (Patient since 2020)

The staff professional and efficient. The practitioner that I seen to fit my brace has a great bedside manner - very refreshing as several medical professionals in the sports field have never experienced what it is to get behind the eightball after an injury. If you're carrying extra weight, they make you feel as though you have no control over your life. This experience was not like that at all - she was very kind.


StarStarStarStarStar To begin with , the front desk people are extre... —    (Patient since 2020)

To begin with , the front desk people are extremely obliging. It was a pleasure to meet with Carla Reimer who I am sure will provide me with the best care and know her knowledge is exemplary. With thanks, Joyce Forgrave


StarStarStarStarStar great service and great staff..  —    (Patient since 2020)

great service and great staff..


StarStarStarStarStar In spite of covid I felt well received and care... —    (Patient since 2020)

In spite of covid I felt well received and cared for.


StarStarStarStarStar Connor —    (Patient since 2019)

Connor is great! Got in early so I could make it to another apt


StarStarStarStarStar Jon is the best ! Very helpful . —    (Patient since 2019)

Jon is the best ! Very helpful .


StarStarStarStarStar You guys ROCK. It is a pleasure working with al... —    (Patient since 2019)

You guys ROCK. It is a pleasure working with all involved !!


StarStarStarStarStar This is an excellent place to go for orthotic/p... —    (Patient since 2019)

This is an excellent place to go for orthotic/prosthetic supplies and support. All the staff are very friendly, helpful, caring professionals and they are focused on meeting the needs of their clients. The lady that I deal with regularly, Carla Reimer, always does an outstanding job of selecting the braces that I need and informing me of everything that I need to know about them. I wouldn't consider going to anyone else or to anywhere else for these services.


StarStarStarStarStar I’m always happy after being there —    (Patient since 2019)

I’m always happy after being there


StarStarStarStarStar I can't say enough good things about Alberta O&... —    (Patient since 2019)

I can't say enough good things about Alberta O&P. They literally go above and beyond, from reception to your consultation, the ordering process and follow ups afterwards. I have seen Carla for two separate issues both requiring a brace. She is AMAZING, professional, knowledgeable and totally committed to your wellbeing.


StarStarStarStarStar  —    (Patient since 2020)

Staff are friendly and helpful. I felt confident with my doctor's abilities and I got what I needed. Except for the location everything was very good.


StarStarStarStarStar Connor Pardy assessed my problem and clearly e... —    (Patient since 2020)

Connor Pardy assessed my problem and clearly explained how to use the wrist braces . Although it will take some time to see if the supports will help alleviate pain , I am confident this is a step in the right direction.Thank you !


StarNo StarNo StarNo StarNo Star My experience with Carla is that she only sold ... —    (Patient since 2020)

My experience with Carla is that she only sold one brace without truly explaining the benefits of the brace. Once the brace arrived and I had questions on the feel and the impact on the rest of my muscles she could not answer them. I found this experience to be more sales based then it was truly finding the right fit for my needs.


StarStarStarStarStar Michele, is very knowledgeable and polite, she ... —    (Patient since 2019)

Michele, is very knowledgeable and polite, she answers all our questions.


StarStarStarStarStar I felt welcome and was treated with respect and... —    (Patient since 2020)

I felt welcome and was treated with respect and felt safe that the best would be done


StarStarStarStarStar Michelle was awesome and explained the whole pr... —    (Patient since 2020)

Michelle was awesome and explained the whole process to Marvin clear and fully.


StarStarStarStarStar Highly recommend Carla  —    (Patient since 2019)

Carla has been great from the first time I met with her. Assessed what I needed quickly and got the brace to me when she said she would. Any time I’ve been in to have it adjusted she’s been very quick and efficient. We also chatted about personal trainers and she gave me an awesome recommendation. The trainer has made a huge difference as has the brace Carla fitted me for. Excellent customer service.


StarStarStarStarStar Every visit has gone very well. —    (Patient since 2020)

Every visit has gone very well. My appointments have been quite short. Everyone was very friendly and helpful. They ensured that my needs were looked after. I would definitely recommend them to anyone.


StarStarStarStarStar I felt totally comfortable and confident in thi... —    (Patient since 2020)

I felt totally comfortable and confident in this professional environment, unlike others i have experienced. All of my questions were answered, and i felt that Connor was listening to me during the appointment.


StarStarStarStarStar very pleasant staff & friendly —    (Patient since 2020)

very pleasant staff & friendly


StarStarStarStarStar Thank You. —    (Patient since 2020)

I was very impressed by the integrity, professionalism and knowledge base of each of the employees who worked with me. Their thoroughness when assessing my condition and focus on me increased my ease of going through a new process in unfamiliar surroundings.


StarStarStarStarStar JT —    (Patient since 2020)

Carla Reimer the orthotist gave me a very clear and understandable instructions. The staff was also very helpful.


StarStarStarStarStar P —    (Patient since 2019)

Conner. I. Was. Told. He. Was. The. Best


StarStarStarStarStar Very knowledgeable and friendly. Feel like I ma... —    (Patient since 2020)

Very knowledgeable and friendly. Feel like I made the informed decision. Thank you so much.


StarStarStarStarNo Star  —    (Patient since 2019)

I went to get my brace fixed, or cut back a fraction, but Carla decided I only need my brace velcroed down, the velcro has let go, so I'm right back to where I began.


StarStarStarStarStar Very safe with regards to Covid safety. Very p... —    (Patient since 2020)

Very safe with regards to Covid safety. Very professional was explained treatment why. Carla was awesome very knowledgeable.


StarStarStarStarStar Carla was knowledgeable and understanding. The ... —    (Patient since 2020)

Carla was knowledgeable and understanding. The process of fitting me for a knee brace was quick, smooth, friendly and efficient. The turnaround time was quick. All in all a very good experience.


StarStarStarStarNo Star Folks at the O&P Centre were very helpful. Also... —    (Patient since 2020)

Folks at the O&P Centre were very helpful. Also gave me plenty of future opportunities for feedback, adjustments and general concerns.


StarStarStarStarStar Very good staff,friendly accomodating ,helpfulful —    (Patient since 2020)

Very good staff,friendly accomodating ,helpful


StarStarStarStarStar The lady in your Calgary office was very helpf... —    (Patient since 2020)

The lady in your Calgary office was very helpful in switching my appointment to the Banff clinic because I live in Canmore. My Orthotist Carla Reimer saw me earlier than expected and she was very professional , courteous and reassuring In discussing my brace needs. She answered all my concerns and I feel better for her input! I look forward to my actual knee brace fitting in afew weeks. I felt very good about my knee issues and how to Improve them for a better quality of life. I would and will highly recommend your O&P Banff -Calgary Clinic to any patients requiring this form of treatment and support. Thanks again to all your staff.


StarStarStarStarStar My experience has been excellent. —    (Patient since 2020)

My experience has been excellent.


StarStarStarStarStar Helpful, explained clearly, requested your inpu... —    (Patient since 2020)

Helpful, explained clearly, requested your input and outlined thoroughly what corrective appliance will do.


StarStarStarStarStar Connor and team were helpful, friendly and so e... —    (Patient since 2020)

Connor and team were helpful, friendly and so efficient . A pleasure to deal with all the way around !


StarStarStarStarStar Just wanted to say a HUGE thank you to Connor a... —    (Patient since 2020)

Just wanted to say a HUGE thank you to Connor and all the crew at Alberta O&P Centre for your friendly, knowledgeable and helpful service - Very much appreciated Thanks again!!


StarStarStarStarStar This is the best shop in Calgary. Jon is a gen... —    (Patient since 2019)

This is the best shop in Calgary. Jon is a genius at making legs!


StarStarStarStarStar Really felt safe and sound during my visit. Eve... —    (Patient since 2019)

Really felt safe and sound during my visit. Everyone took precautions but still had a warm & caring feeling. Great people!


StarStarStarStarStar Very happy with the service Received from Dr. ... —    (Patient since 2019)

Very happy with the service Received from Dr. Connor Pardy, always helpful, pleasant and understanding, a pleasure being his patient. Can’t forget the pleasant staff. Thank you for your service.


StarStarStarNo StarNo Star I had to e=mail twice and also phone twice befo... —    (Patient since 2019)

I had to e=mail twice and also phone twice before I got an acknowledgement of my query, I was not at all sure whether you had received my messages or not, very disappointing


StarStarStarStarStar Very efficient staff were friendly and helpful.... —    (Patient since 2020)

Very efficient staff were friendly and helpful. Even During the covid pandemic I felt safe and well taken care of


StarStarStarStarStar ⭐️⭐️⭐️⭐️⭐️ —    (Patient since 2020)

Have been to AB O&P a few times over the years and have always seen Connor. To say that Connor is empathetic, kind & personable, as well as informative would definitely be an understatement. I’ve never regretted at any time choosing AB O&P Centre, it will always be my go to Centre. Can’t say anything negative about reception either. They are always more than willing to work with my schedule and have never denied me an appt in any urgent situations. All in all, they are a 10/10 for me. Thank you to all at AB O&P Centre!!


StarStarStarStarStar always helpful and of assistance, and willing t... —    (Patient since 2019)

always helpful and of assistance, and willing to think outside the box


StarStarStarStarStar Really enjoyed meeting connor. Very profession... —    (Patient since 2020)

Really enjoyed meeting connor. Very professional. Took time to listen to my concerns.


StarStarStarStarStar Everyone who assisted me in the facility was va... —    (Patient since 2020)

Everyone who assisted me in the facility was vary kind, knowledgeable of their product and answered all my questions without hesitation.


StarStarStarStarStar Was great service to fix the broken clip on my ... —    (Patient since 2020)

Was great service to fix the broken clip on my knee brace, quick too. Waited in my car while someone took the brace and a few minutes later, done!


StarStarStarStarStar Always awesome people and more than willing to ... —    (Patient since 2019)

Always awesome people and more than willing to help me oit


StarStarStarStarStar Hopefully don't have to come back, but not mad if  —    (Patient since 2020)

Great staff and quick service. Would definitely recommend to friends and family.


StarStarStarStarStar Carla was knowledgeable and helped me to unders... —    (Patient since 2020)

Carla was knowledgeable and helped me to understand how a knee brace would help my situation. They sent in all of the paperwork so that it would be covered by aids to daily living. They helped to get me in quickly.


StarStarStarStarStar I just had my 3rd visit to Alberta O & P Centre... —    (Patient since 2019)

I just had my 3rd visit to Alberta O & P Centre. As always, they were very friendly, helpful, and professional. A pleasure to do business with them! .


StarStarStarNo StarNo Star .. —    (Patient since 2020)

A the moment I could not refer anyone ,as I haven't had the chance to use my equipment.


StarStarStarStarStar Exceptional service, compassion, and knowledge —    (Patient since 2020)

Carla was incredible! She knows her stuff inside and out, and answered any questions I had with honesty, expertise, and kindness. She helped me much more than just getting my knee brace, she helped me understand what's going on, and provide valuable information to help me feel I have all the relevant facts in this place of uncertainty and confusion. She is amazing in every way, and I would highly recommend her to anyone!!


StarStarStarStarNo Star Humbled & Greatful —    (Patient since 2020)

Great experience! My first visit and wish to thank you for the first class service and treatment. Everyone was great! Your front row staffing in particular, Beatrice, was friendly, caring, efficient, approachable, knowledgable in her field and packed quite the punch in humoring me while I waited for my appointment. The Clinician, Connor, had a lovely combination of professionalism and thoroughness. Great communication skills and quickly put me at ease. I valued his quick responses to my questions, nothing seemed silly to asked. Great empathetic disposition. Keep up the good work!


StarStarStarStarStar Highly communicative, very professional and exp... —    (Patient since 2020)

Highly communicative, very professional and experienced.


StarStarStarStarStar I have been in twice, both times very satisfie... —    (Patient since 2020)

I have been in twice, both times very satisfied with time spent there.


StarStarStarStarNo Star Welcoming and knowledgeable pe —    (Patient since 2020)

Welcoming and knowledgeable people


StarStarStarStarStar Easy to attend appt. —    (Patient since 2020)

Pleasant staff, easy to talk to. Facility is clean and bright. You don't feel depressed when you are there. Have no hesitation in telling those in need of your services to give you a call.


StarStarStarStarStar The staff are very friendly and Connor Pardy is... —    (Patient since 2020)

The staff are very friendly and Connor Pardy is great at what he does with an awesome sense of humor but very proffesional manner


StarStarStarStarStar Great team, and Connor's expertise is enormous,... —    (Patient since 2020)

Great team, and Connor's expertise is enormous, no wonder he comes so well recommended!


StarStarStarStarStar Carla is superb.I am very happy customer and w... —    (Patient since 2020)

Carla is superb. I am a very happy customer and will stay your customer for a while...


StarStarStarStarStar Super friendly and professional. The wrist brac... —    (Patient since 2020)

Super friendly and professional. The wrist brace I got actually helps and is rigid enough to support me.


StarStarStarStarStar Very accommodating and helpful to ensure we got... —    (Patient since 2020)

Very accommodating and helpful to ensure we got the best service possible


StarStarStarStarStar Review  —    (Patient since 2020)

Great service from the moment you enter to the moment you leave. Staff are incredibly knowledgeable and honest with respects to benefit you may receive from an intervention. Highly recommend.


StarStarStarStarStar Always appreciate the friendly service and the ... —    (Patient since 2020)

Always appreciate the friendly service and the efficiency of the appointment. I do also appreciate the reminders I get for my appointment times on my phone.


StarStarStarStarStar Bioness —    (Patient since 2019)

Alberta O&P is the only support facility in Calgary for Bioness products which is very welcome. My previous repair involved travelling to Edmonton or Abbotsford. Carla has the determination, skill and personality to ensure that we get the best from our Bioness products.


StarStarStarStarStar Great service, friendly staff. —    (Patient since 2020)

Great service, friendly staff.


StarStarStarStarStar The ladies at the front desk were very pleasant... —    (Patient since 2020)

The ladies at the front desk were very pleasant. The attending prosthetist was also very friendly and helpful. It was an all-round pleasant experience.


StarStarStarStarStar I'm very pleased with the great advice and serv... —    (Patient since 2019)

I'm very pleased with the great advice and services provided by O&P Centre. They are wonderful and have kept me playing the sport I love. Thanks all!


StarStarStarStarStar Wonderful Service And Staff —    (Patient since 2019)

Wonderful Service And Staff


StarStarStarStarStar Absolutely the best orthotics and foot care I h... —    (Patient since 2019)

Absolutely the best orthotics and foot care I have ever had


StarStarStarStarStar I found the staff accommodating especially when... —    (Patient since 2019)

I found the staff accommodating especially when I needed a refit promptly. They were very good at explaining how to wear my brace and it was good to have the paper copy of the instructions as well.


StarStarStarStarStar Very prompt and professional staff.  —    (Patient since 2019)

Very prompt and professional staff.


StarStarStarStarStar Connor was excellent and super knowledgeable. ... —    (Patient since 2019)

Connor was excellent and super knowledgeable. Explained things so we could see and understand.


StarStarStarStarStar The people that I dealt with were all very frie... —    (Patient since 2019)

The people that I dealt with were all very friendly and professional.


StarStarStarStarStar Carla is great she answer all my concerns. She ... —    (Patient since 2019)

Carla is great she answer all my concerns. She gave me tricks and tips how to get the best for my comfort of my shoes.


StarStarStarStarStar Great staff who care! —    (Patient since 2019)

Very easy to book and lots of reminders so you won't miss your appointment. Great staff at reception, and Carla and the techs are all wonderful people who actually sincerely really care about you and your condition! Straightforward billing process too.


StarStarStarStarStar . —    (Patient since 2019)

Dr Pardy was very informative regarding options for my knee issue. He gave a very clear and concise demonstration and fitting for the brace, and gave me his card should issues or questions arise.


StarStarStarStarStar . —    (Patient since 2019)

Have been coming to see Jon for 11 years, very professional, and easy to deal with, would not consider using someone else, great guy.


StarStarStarStarStar From the moment i walked in I was treated in a ... —    (Patient since 2019)

From the moment i walked in I was treated in a friendly and profesanl manner and left feeling totally secure in my treatment plan!


StarStarStarStarStar Excellent service, the atmosphere is very pleas... —    (Patient since 2019)

Excellent service, the atmosphere is very pleasant, very accommodating. I am very emprested.


StarStarStarStarStar Very helpful and friendly —    (Patient since 2019)

Very helpful and friendly


StarStarStarStarStar Everything for the appt.went very well.Everyone... —    (Patient since 2019)

Everything for the appt.went very well.Everyone is very friendly. After having the brace for a week or so I do have questions which I will phone once I've had it for awhile.I do not agree with dogs in the office but that is my personal opinion.


StarStarStarStarStar Great staff, friendly & very hel —    (Patient since 2019)

Great staff, friendly & very helpful


StarStarStarStarStar VERY GOOD SERVICE AND VERY INFORMATIVE  —    (Patient since 2019)

VERY GOOD SERVICE AND VERY INFORMATIVE


StarStarStarStarNo Star  —    (Patient since 2019)

The office staff were friendly to me, however there was open conversation about tension between staff members. Although, during the fitting appointment details were explained clearly, I did find this to be very rushed. The option was offered to contact the office if I had any questions. Overall good experience, however, personally I would prefer and more relaxed approach and environment. Thank you


StarStarStarNo StarNo Star I always feel the appointment itself is very ru... —    (Patient since 2019)

I always feel the appointment itself is very rushed with very little time for questions. I believe Carla to be highly competent, but I'd recommend she make it easier for her patients to ask questions. She always seem distracted by what she needs to get to.


StarStarStarStarStar Super friendly staff, knowledgeable and experie... —    (Patient since 2019)

Super friendly staff, knowledgeable and experienced. Fast service.


StarStarStarStarStar Very pleased with the Staff —    (Patient since 2019)

Very pleased with the Staff


StarStarStarStarStar  —    (Patient since 2019)

Very pleasant experience. I was greeted warmly and was in to see Carla in a timely manner. Assessment process was thorough and I was treated in a respectful, professional way.


StarStarNo StarNo StarNo Star The appointment felt rushed; brace fitting was ... —    (Patient since 2019)

The appointment felt rushed; brace fitting was done poorly and the brace slid off the knee within an hour.


StarStarStarStarStar Incredible people makes you feel very comforta... —    (Patient since 2019)

Incredible service makes you feel very comfortable!


StarStarStarStarNo Star First time visit  —    (Patient since 2019)

I found the office to be very friendly and easy to communicate with.


StarStarStarStarStar  —    (Patient since 2019)

The professionalism and service that I received from Carla Reimer is to be highly commended. Carla's expertise was very much appreciated along with her recommendation for a brace/walking aid for my drop foot. She was also very friendly and I felt very comfortable and confident with her suggestions and the help that she gave me. The office staff were also very friendly and helpful.


StarStarStarStarStar An excellent place to get help —    (Patient since 2019)

Everyone working at the Alberta O&P Centre from the receptionists, the orthotic repair personnel to the orthotist that I work with, Carla, have been extremely helpful, accommodating and professional. I would certainly recommend this Centre for anyone needing help with orthotics and/or prosthetics.


StarStarStarStarStar Courteous. Professional. Knowledgeable. —    (Patient since 2019)

Courteous. Professional. Knowledgeable.


StarStarNo StarNo StarNo Star Disappointing —    (Patient since 2019)

Orthodic measurements were taken.with an understanding that I would be called for a fitting appointment in Banff. No call came. Upon contacting office I was informed orthodics had been ready for some time however, Banff office appointments were now filled for the day fittings take place there. This necessitated a drive in to Calgary for fitting.. Orthodics now need adjustment however its too late for service for an upcoming trip. A disappointing lack of communication and professionalism.


Reply

Hello Doon, I'm sorry to hear you're not happy with our service. Despite what you wrote, Carla still has openings for the upcoming Monday Banff clinic. Please call us at 403-244-2029 and we can definitely book you in with her to have your orthotics adjusted.

StarStarStarStarStar My experience was excellant —    (Patient since 2019)

My experience was excellent


StarStarStarNo StarNo Star everyone was so friendly. —    (Patient since 2019)

everyone was so friendly.


StarStarStarStarStar An extremely compationate team of professionals... —    (Patient since 2019)

An extremely compationate team of professionals made me feel like I was in the best hands during my scary ordeal. I am very thankful they were recommended to me and am pleased to pass this on. Thanks so much!


StarStarStarStarStar All Staff were Helpful and Engaging. Thanks —    (Patient since 2019)

All Staff were Helpful and Engaging. Thanks


StarStarStarStarStar Excellent service, excellent staff from the fro... —    (Patient since 2019)

Excellent service, excellent staff from the front door to the back, all are kind a considerate all show high professionalism


StarStarStarStarStar thank you for your swift repairs on my reloader... —    (Patient since 2019)

thank you for your swift repairs on my reloader brace. everyone there including the phone contact was very nice and helpful.


StarStarStarStarStar OMG I am so happy to have found you. I have spe... —    (Patient since 2019)

OMG I am so happy to have found you. I have spent 16 months feeling like I was loosing my mind. Your team is understanding and kind thank you for the support I received in just one day. It was nice to know that people take such pride in their jobs and truly want to help


StarStarStarStarStar Relationship and knowledge —    (Patient since 2019)

The best prosthesis in the world is rubbish if it does not fit properly. It is all about the relationship that you have with your prosthetist, and the knowledge they bring. Michelle and John were very supportive in my early years of being in Canada when, to be honest, they did not have to be. My foot broke on holiday, I found them online, explained my predicament, and we set up an appointment where they fixed it for me at no charge. Embarrassingly, it happened a year later when again on holiday ! And they fixed it again ! There was no doubt in my mind where to go when I became a Permanent Resident. Since then, Michelle has been fabulous. I can be quite stubborn, and she always knows the line to take - sometimes she has to wait for me to come around; sometimes she simply tells me to listen to her. I was very resistant over moving to a suction liner, but I eventually came around, and have not looked back... a fact that she likes to jovially remind me about when I am being stubborn about something else ! Like I said, it's all about knowing your prosthetist, and them knowing you. When Michelle is unavailable, John has picked up the reins. They are a great team. So much so, that it can be difficult to get an urgent appointment. But if they are busy, and one of them is on holiday, it seems only rude of me to expect them to kick another patient out to look after me. I can survive a couple of days until they can squeeze me in. Rather that than go somewhere else.


StarStarStarStarStar Fantastic Experience —    (Patient since 2019)

Carla and staff were extremely helpful, scheduling me in urgently. Carla was also very knowledgeable and helpful when fitting my knee brace. I would definitely recommend the clinic to anyone in need.


StarNo StarNo StarNo StarNo Star They sent several emails reminding me about the... —    (Patient since 2019)

They sent several emails reminding me about the appointment, but no one bothered to call me to tell me that they couldn't find the device so I drove 2 3/4 hours each way from home for nothing.


StarStarStarStarStar Very helpful and pleasant staff. Professional a... —    (Patient since 2019)

Very helpful and pleasant staff. Professional approach to resolving my foot issues.


StarStarStarStarStar Got me in on short notice. And fixed situation�... —    (Patient since 2019)

Got me in on short notice. And fixed situation👍👍


StarStarStarStarStar First visit. Great team. Left feeling confident  —    (Patient since 2019)

First visit. Great team. Left feeling confident solution I will pick up in a few days will help a lot.


StarStarStarStarStar This is the best shop in Alberta! If you want ... —    (Patient since 2019)

This is the best shop in Alberta! If you want an awesome leg that fits right, come here!


StarStarStarStarStar Big difference, thanks —    (Patient since 2019)

The brace made a huge difference to the pain I had been feeling


StarStarStarStarStar Always friendly and helpful. Enjoy going there.... —    (Patient since 2019)

Always friendly and helpful. Enjoy going there...even if it is for a brace..lol


StarStarStarStarStar Great team work. —    (Patient since 2019)

I was taken care of by Erin on each visit, with appointments set up each week. We worked well together and she is a great instructor, and she gave me pages of the exercises I could work on till the following week.


StarStarStarStarStar Bioness... —    (Patient since 2019)

All the staff were very friendly and helpful. I'm just happy that someone in the city supports the product I use. The dog in the waiting room was great too


StarStarStarStarStar Efficient professional service —    (Patient since 2019)

Efficient professional service


StarStarStarStarStar I was thankful for the quick repair. you are al... —    (Patient since 2019)

I was thankful for the quick repair. you are all so friendly and helpful, especially your fierce guard dog!!


StarStarStarStarStar Very satisfied  —    (Patient since 2019)

Carla was great, very informative. The brace came in quickly. I felt like I had a good understanding of how to use the brace. When it needed an adjustment I was able to get in quickly to have it adjusted. Good experience from start to finish.


StarStarStarStarStar  —    (Patient since 2019)

Carla is very good. I was actually a little early for my appointment and she had a look at my knee brace right away. She made some adjustments and was sure the fit was perfect and had me on my way so I could back to work!


StarStarStarStarStar I was wery happy with the service.  —    (Patient since 2019)

I was wery happy with the service.


StarStarStarStarStar I must admit that I was very impressed by the p... —    (Patient since 2019)

I must admit that I was very impressed by the professionalism of the staff, not to mention their friendliness. The office was very clean and well laid out. I have been to some orthotic companies that are very much less than that. Keep up the good work!


StarStarStarStarStar Excellent Experience  —    (Patient since 2019)

Carla was wonderful. Personable, friendly, caring and efficient! She made the room and time to fit me in. The staff, in our short correspondence, were lovely to deal with.


StarStarStarNo StarNo Star A Little Too Rushed —    (Patient since 2019)

Carla seems extremely knowledgeable; however, I felt a little rushed out during the appointment and didn't have a chance to ask all the questions I would have wanted to.


StarStarStarStarStar Connor was excellent to deal with it was a quic... —    (Patient since 2019)

Connor was excellent to deal with it was a quick and easy appointment


StarStarStarStarStar Very friendly staff. Got us in very quickly for... —    (Patient since 2019)

Very friendly staff. Got us in very quickly for a appt.with short notice. Thank you so much.. Made me feel much better since I'm 12.


StarStarStarStarNo Star Quick caring service, works well with people wi... —    (Patient since 2019)

Quick caring service, works well with people with amputations, great partners and are then when you need them


StarStarStarStarStar Polite, quick and courteous, very interested in... —    (Patient since 2019)

Polite, quick and courteous, very interested in making sure all areas affected are addressed.


StarStarStarStarStar Very professional and fr —    (Patient since 2019)

Very professional and friendly


StarStarStarStarStar Friendly, professional, efficient. —    (Patient since 2019)

Friendly, professional, efficient.


StarStarStarStarStar I feel totaly confident with Conner taking us o... —    (Patient since 2019)

I feel totaly confident with Conner taking us on as clients. Thank you


StarStarStarStarNo Star On time and dealt with all questions with direc... —    (Patient since 0001)

On time and dealt with all questions with direct answers


StarStarStarStarStar I can’t think of anything that either the front... —    (Patient since 2019)

I can’t think of anything that either the front desk or the doc (Connor) could have done better - excellent service , friendly and welcoming - loved the dog.


StarStarStarStarStar Great Service —    (Patient since 2018)

Connor was great to work with and explained what he was doing. Very easy to work with.


StarStarStarStarStar Always enjoy visiting the team! —    (Patient since 2019)

Always enjoy visiting the team!


StarStarStarStarStar knee brace to support arthritic knee —    (Patient since 0001)

knee brace to support arthritic knee


StarStarStarStarStar Excellent First Visit —    (Patient since 2021)

First time at the office. The service was excellent and the staff very knowledgable.


StarStarStarStarNo Star efficient and knowiageble, and helpful —    (Patient since 0001)

efficient and knowiageble, and helpful


StarStarStarStarStar My visit was totally satisfactory —    (Patient since 2018)

My visit was totally satisfactory, from check-in, initial consultation and evaluation, and was provided with an custom-built orthotic device, all within the duration of my first visit! I would recommend this facility.


StarStarStarStarStar The employees I dealt with with very competent,... —    (Patient since 0001)

The employees I dealt with with very competent, friendly and courteous.


StarStarStarStarStar Fabulous! —    (Patient since 2019)

From my first contact to walking out after the last appointment, I have always felt cared for, listened to, consulted regarding accommodating equipment changes, and respected. I cannot think of any area that needs improvement. I won't think of going anywhere else.


StarStarStarStarStar I have always felt very welcomed. Ms Carla Reim... —    (Patient since 2019)

I have always felt very welcomed. Ms Carla Reimer is very efficient and courteous.


StarStarStarStarStar since this is the first time i've met with conn... —    (Patient since 0001)

since this is the first time i've met with connor, i have limited experience on which to base an evaluation. fyi- i fell on the ice & broke my humorous (right arm) about 10 days ago. my healing process will therefore be somewhat delayed


StarStarStarStarStar The service was fast and efficient.  —    (Patient since 2019)

The service was fast and efficient. I was taken in for my measurements right at my appointment time.


StarStarStarStarStar best shop I've ever been too! Highly recommend... —    (Patient since 2019)

best shop I've ever been too! Highly recommend to anyone. Best fitting leg I've ever had!


StarStarStarStarStar Wonderful caring staff! —    (Patient since 2019)

Wonderful caring staff took care of my prosthetic needs! Awesome leg Connor, I have never had such a perfect fit in my 19 years as an amputee. Connor is a genuine caring knowledgeable prosthetist who listens to his patient's concerns. You folks truly are the best. 🙂


StarStarStarStarNo Star good service but product is too expensive —    (Patient since 2019)

good service but product is too expensive


StarStarStarStarStar See Karla!  —    (Patient since 0001)

Karla is wonderful. She's quick to fix things, always on time with appointments and very helpful!


StarStarStarStarStar Always look forward to my appointments. Very pr... —    (Patient since 2019)

Always look forward to my appointments. Very professional and know what they are talking about. Takes the time to share their knowledge and recommendations


StarStarStarStarStar Outstanding advice and service. —    (Patient since 2019)

Outstanding advice and service.


StarStarStarStarStar  —    (Patient since 0001)

Sometimes I have felt that we were rushed out the door. I know Carla is extremely busy and knows her stuff but sometimes I feel she doesn't really listen to everything you try to tell her and then a repeat visit to have an adjustment made is necessary.


StarStarStarStarStar AOPC offers excellent, professional service —    (Patient since 2019)

I am extremely happy with the help and advice that I received at the Alberta Orthotic & Prosthetic Centre. Carla is caring and knowledgeable and is always willing to do everything that she can to get you the best orthotic brace available. I know that when I give her feedback on whatever brace she gives me, she shares that feedback with the manufacturer so that they can make adjustments/improvements to their product. The ladies at the front desk are efficient, organized and friendly. It's a pleasure to go there!


StarStarStarStarNo Star Great service ...but good luck finding it! —    (Patient since 2021)

Great service ...but good luck finding it!


StarStarStarStarStar Thanks for your dedication.  —    (Patient since 2019)

I appreciate the knowledge that was shared with me, and time that was taken. The atmosphere is very positive.


StarStarStarStarStar ... —    (Patient since 0001)

Connor Pardy was excellent and very clear to understand as my husband is hard of hearing. He also took a lot of time and was very patient.


StarStarStarStarStar Total pros here. Just the facts and very pleasa... —    (Patient since 2018)

Total pros here. Just the facts and very pleasant!


StarStarStarStarStar Mr Dale Òhlson —    (Patient since 2019)

excellent servive knowledgeable and polite staff


StarStarStarStarStar Always pleasant, listen to what I say and do a ... —    (Patient since 2019)

Always pleasant, listen to what I say and do a great job!


StarStarStarStarStar I was very pleased with the overall service tha... —    (Patient since 2018)

I was very pleased with the overall service that I received.The medically based information and explanations were clear and easy to understand which was a huge plus.Carla was very patient and kind taking her time to make sure that I understood what I was being told. Thank you. David Bernard.


StarStarStarStarStar Highly Recommend —    (Patient since 2020)

Highly unusual to have to wait more then 10 minutes. All staff courteous from the first time you phone until you walk out the door. I often present with a multi-faceted issue that Connor tackles with diligence and a wicked sense of humour. I can think of no reason to not recommend Alberta O&P centre.


StarStarStarStarNo Star Carla is amazing... —    (Patient since 0001)

Carla is amazing. She is clearly concerned about your comfort and mobility.


StarStarStarStarStar Outstanding ! —    (Patient since 2020)

Quality care with a smile. Exceptional staff .👍


StarStarStarStarStar Excellent staff and excellent service —    (Patient since 2019)

When Carla Reimer first saw my wife about a knee brace she also noticed my need for a bilateral ankle foot orthoses. She provided me with exactly the kind of brace for both legs that I needed and improved my quality of life exponentially. She is knowledgeable, caring, extremely helpful and has given me excellent advice in terms of how I should utilize these braces to deal with my type of sensory neuropathy. I appreciate her and the ladies on your front desk.


StarStarStarStarStar This was my first time attending an appointment... —    (Patient since 0001)

This was my first time attending an appointment at this office. The front office staff were very friendly and helpful, and the person who attended to me was extremely knowledgeable, kind, and helpful. She made me feel comfortable and good about my decisions.


StarStarStarStarStar Service is exceptional and Connor Pardy is outs... —    (Patient since 2019)

Service is exceptional and Connor Pardy is outstanding.


StarStarStarStarStar Best shop in town  —    (Patient since 2019)

Best shop on the planet! If a comfortable fit and latest technology matter to you, you have to come here. I've seen lots of prosthetists over the last 45 years. I know what good and bad looks like. Jon is one of the best !


StarStarStarStarStar Good service. Good knowledge. Friendly service ... —    (Patient since 2019)

Good service. Good knowledge. Friendly service and staff.


StarStarStarStarStar Professionals —    (Patient since 2018)

Professional service,quality Braces etc


StarStarStarStarStar Great service! —    (Patient since 2019)

I have had Jon Allen as my prosthetist for many years and really do appreciate his patience, attention to detail and prompt service regarding helping me with my partial artificial foot.


StarStarStarStarStar Great thorough professional service  —    (Patient since 2018)

Great thorough professional service , Connor took the time to figure out the most suitable device for my condition .


StarStarStarStarStar Staff are very friendly and knowledgable.  —    (Patient since 2019)

Staff are very friendly and knowledgeable.