Reviews

I had facial services at AVI with Aesthetician, Frelyn. My facial was great! Frelyn was wonderful. She patiently and calmly explained the treatments she was doing. My skin felt so good, and I felt very pampered when I left. I highly recommend the facial services at AVI.

Sep 22, 2022

Beautiful offices, wonderful staff.

Sep 20, 2022

The staff explains the process in a caring manner. Highly professional.

Sep 14, 2022

Everyone in the office was awesome! They treated me like we've known each other for years, it made me feel very comfortable.

Sep 11, 2022

I was promptly seen by the physician's assistant who explained how we were going to proceed. She told me procedure, costs and answered questions

Sep 7, 2022

The staff was extremely amazing! Friendly- very helpful- I would recommend Dr.Albert highly!

Sep 2, 2022

Excellent staff and service, I highly recommend Albert Vein Institute.

Sep 1, 2022

I will be happy to provide feedback when it’s all over. So far good except for very long time before any procedure actually happens

Sep 1, 2022

Very satisfied with the professionalism.

Aug 25, 2022

Everyone was very nice. Doctor explained things in words that were easy to understand.

Aug 24, 2022

Everyone was very nice and friendly. Great change from UC Health where they never called me or communicated with me. Great Job!!

Aug 14, 2022

The staff are all amazing. They made me feel so comfortable and always made sure I was not having any pain. I am so impressed by this clinic that although I am moving soon, I will make an effort to come back there to get any remaining treatment!

Aug 12, 2022

Very good appointment. My needs were addressed and asked me questions about my condition and answered all of my questions.

Aug 12, 2022

Very impressed by the entire staff. Dr. Albert was genuinely concerened of my condition and spent the time to explain the vascular response to the treatment. I feel extremely comfortable with his expertise. Class act.

Aug 4, 2022

I have never been treated that well from a medical facility. I can’t really remember anybody’s names but the technicians and the gal that walked me through everything and the people that did the work on my legs just if we’re extremely professional and overly thoughtful. I appreciate it that much! And I’ll be back two more times this week. Even by Mandy I think is her name that did the the bubble test was just an amazing person

Aug 2, 2022

I always get told I shouldn’t be alive with my blood clotting disorder. They always say people don’t live as long as I do and it makes me feel so uncomfortable.

Jul 28, 2022

Frayline is the best aesthetician. She has formulated a skincare plan that’s resulted in my skin looking & feeling fantastic. I trust her and look forward to our appointments. The office is beautiful and professional.

Jul 28, 2022

The whole AVI team are very nice, professional and will answer any questions or will help with any concerns you may have. It's nice to see everyone smiling and asking how you are doing when you come in for your apt. There was an emergency that required attention while I was waiting for my apt I did have to wait but everyone continually kept me advised as to what was going on and how much longer I needed to wait. I really appreciate that...+ plus they constantly apologized for me waiting. If I do know of someone having leg and vein issues I would recommend them coming to see Dr Albert.

Jul 14, 2022

Special thanks to Stacy, ultra sound technician. Special thanks to Jessica, PA. YOU ARE AMAZING....!!

Jul 14, 2022

Megan Verce has been wonderful--very precise & professional with my sclerotherapy.

Jul 14, 2022

Very nice visit. The entire staff was great

Jul 10, 2022

The staff at Albert Vein are always so kind and helpful. I know I am in good hands here.

Jul 7, 2022

Great experience. So friendly and professional!

Jul 1, 2022

As always, Dr. Albert and his team are competent, compassionate and courteous. That's why we pay 'em the big bucks. I like "Smart" Doctors!

Jul 1, 2022

Jess is such a delight! She combines professionalism with a warm personality and a great sense of humor. Felicia always greets with a smile before the front door closes. The front desk ladies are all efficient and nice.

Jul 1, 2022

One of if not the best staff. Everyone is very knowledgable and very friendly.

Jun 13, 2022

I appreciated everyone's kindness and professionalism. I felt like the Dr. Answered all my questions and was very informative.

Jun 11, 2022

Jessica makes me feel like I'm talking with an old friend. Very pleasant, and professional. I love her style, knowledge, and professionalism. I'm a fan! Great results are the Biggest take-away! Thanks, Jen

Jun 10, 2022

The best, totally impressed!

Jun 2, 2022

Excellent staff, everyone is very professional !!

Jun 1, 2022

Short waiting time, comprehensive mask policy, immaculate and well-appointed waiting room, caring and expert providers and staff--plus friendly, compassionate atmosphere ALL add up to a superior visit.

May 27, 2022

Very professional and explained in terms I could understand.

May 26, 2022

I trust Fraline with my skincare regimen. She’s a professional and caring esthetician. Superb facility.

May 25, 2022

The office staff was great.

May 20, 2022

Frey is the best. She takes such good care of my skin and is always welcoming and friendly.

May 14, 2022

I was disappointed when I went in for my annual, which I hadn’t done because of Covid that only one leg was checked for leaks in the veins.

May 13, 2022

I did not know what to expect with my visit to Albert Vein Institute, but was pleasantly surprised by the sheer amount of professionalism and caring staff. The office area is beautiful with plenty of leather chairs for waiting patients with a beautiful panorama of the Pike's Peak mountain range while you wait. Upon arriving in the waiting area, you are quickly greeted with one of multiple associates to help you get checked in and processed to make sure you get ready for your appointment. My wait for my appointment was minimal and on time. Very impressive these days given the problems with staffing in other medical practices. I felt like this was a finely tuned machine of doctors and staff as everyone was tag-teaming and working diligently to make sure you were where you were supposed to be, and understood what everyone of the staff was doing for you to make sure your experience was exceptional. I was very impressed with the whole operation and the facility. After seeing 4 physicians including a top foot surgeon in the Springs, Dr. Albert nailed the problem with my foot and gave me multiple options for how to deal with it moving forward. This practice is very in-tune to what is covered by different insurance companies, including Medicare,and they can help make sure you are going to get the most benefit from your insurance company to get the medical treatment you need. I would highly recommend Dr. Albert and his staff if you think you have any issues with your legs or feet to help you get back to normal.

Apr 29, 2022

Dr. Albert and the entire staff have been great! I have had numerous treatments and procedures at their office in Colorado Springs. Each time they have been very friendly and extremely professional. I highly recommend them!

Apr 29, 2022

Everyone at the office was fantastic. They were friendly, informative, professional, and caring. Looking forward to my next procedure as I know I will be well taken care of!

Apr 28, 2022

Frelyn, the lead medical aesthetician was great! She made sure that I was always comfortable during microblading. In addition, she was very light handed that I did not feel a thing. I surely will be back for my "facial maintenance" Thanks Frelyn!

Apr 27, 2022

The staff at Albert Vein has always been very friendly and professional. I go here at least once a year for follow up and they are always friendly. They definitely take care of me in a good way when I walk out their door. Thank you.

Apr 27, 2022

The staff is excellent! Thank you for your service👍🏽

Apr 25, 2022

Great job. Stacy is an amazing ultrasound technician Also. Kimberly PA did a good job on the injections in my legs. Thank you all

Apr 20, 2022

I was very pleased with the friendliness of the staff and their efficient service.

Apr 20, 2022

Professional, knowledgeable, friendly staff. Dr. Albert is a trustworthy expert.

Apr 16, 2022

My office visit and proceedude performed were both efficient and friendly. I appreciate the care taken.

Apr 15, 2022

I have received excellent care from the Albert Vein Institute and have been very pleased with Dr. Albert and his staff. The medical staff thoroughly explained my conditions and the procedures recommended and performed to address those issues. Everyone has been very professional and courteous making it an excellent experience overall.

Apr 15, 2022

Your techniques and treatments are far better than any of my previous doctors or PAs however the inability to talk with any one to confirm appointments, get questions answered and that NO one returns calls can be very challenging.

Apr 14, 2022

A very caring, friendly, professional facility. All staff from the front desk to the medical teams are so friendly, explain what is happening in plain language and treat you as a family member. The care given to details and your well being is above all that I have have ever worked with. There was no wait time for your appointment. I highly recommend this clinic. An office of jewels!

Apr 13, 2022

The person's name I saw would be a great improvement. I didn't see the AVI Team. She was great, and have rescheduled for more! Thanks, Jen

Apr 6, 2022

I'm a new patient and just finished my evaluation and received my treatment plan. So far, all has gone very well. I have received an expert evaluation and an excellent explanation of my treatment plan.

Apr 4, 2022

I am glad I went to Albert Vein Institute for my DVT, as they have all they need right there at the office (including surgery rooms), and have been very professional and helpful. The entire staff works together well and provides the care that I need. I would recommend this office to others.

Apr 2, 2022

The professional staff is awesome. I always get great care.

Mar 30, 2022

This team is amazing!! Each and every one of them is kind and thoughtful and caring! They go the extra mile for your comfort. Love Love Love them all. 👏🏻

Mar 30, 2022

Your staff is always amazing and kind. Very welcoming environment. Specifically, Frey is a wonderful and awesome staff member who delivers top-notch services. She is the reason I recommend AVI to my friends and family.

Mar 25, 2022

I was very impressed with the staff in it’s entirety!! They kept me informed through the whole procedure, even though I was a bit groggy 🥴

Jul 10, 2021

I've never been treated better medically than at AVI. Jessica, Natalie, Tracy are the best!

Jun 25, 2021

I had the vein ablation procedures at the Lone Tree office. I was cared for by many of the staff (nurses, PA's, ultrasound techs) and every single one was kind, caring and answered all of my questions.(And because I didn't know what to expect, I had a lot of questions!) The day after each procedure, they called to see if I was doing well and to see if I had any questions or concerns. I felt like I was in good hands at each appointment. Dr. Albert built a fantastic team!

Apr 21, 2021

As always , I feel like I am in very good professional hands and that I am receiving excellent care ... thank you !

Feb 19, 2021

I would highly recommend the Albert Vein Institute. They are very professional, their staff warm and friendly and you feel immediately confident about the treatment they recommend. I am very pleased with the care I received.

Dec 4, 2020

My experience at The Akbert Vein Institute has been consistently excellent. Dr. Albert is the best in his field. His staff is caring, attending to every need, ensuring my comfort and informing me ,throughout the procedure, as to what to expect. The sonographers are experienced professionals as well, great in answering my questions .The front desk staff is also friendly and helpful. I highly recommend Dr. Albert for the excellence he brings in treating his patients and the entire staff receive my highest praise.

Oct 26, 2020

the care provided at Albert Vein is outstanding, from the time of the initial consultation to the last procedure - truly outstanding A truly great team providing a great service

Jan 2, 2020

Every visit I have is handled with professionalism and pleasantry. I never wait long for my appointment and leave with a plan.

Dec 27, 2019

I would definitely recommend Albert Vein Institute to my love ones and to everyone who appreciate a great and professional team!

Aug 28, 2019

This office is very organized, very friendly and extremely professional. It's hard to find a Dr.'s office so well run anymore. They are great from front staff to assistants to the techs and the Dr. himself.

Aug 24, 2019

Rad tech caught incipient clot. Apparently serious by position. Tammy, I believe started me on lovenox. I really don’t need a PE now. Thanks guys!

Feb 27, 2019

Though I was disappointed that I was not able to get the injections I had come for, the staff was very supportive. I suggested that I would be able to do everything I needed to after for a positive outcome. They needed to run it by the doctor, even though I suspect they knew what he would say. He told me what I didn’t want to hear that I would have to come back, but he explained everything and I understood.

Feb 7, 2019

my yearly ultrasound procedure was easy and thorough. Tracey is very knowledgeable and personable. I always feel that I'm in good hands when I come to your office.

Feb 1, 2019

Customer service is the best I've ever had. Every staff member is extremely nice, which is appreciated for a scary procedure like this. See my one complaint at end of survey.

Jan 30, 2019

Came for my yearly ultra sound to check the condition of my leg veins. Everything went as planned and my veins require no additional work at this time. My legs have seen a significent improvement since the surgeries. I like the follow up visits to keep on top of any reoccurrence.

Oct 19, 2018

SkinPen was the treatment I had and it went very well. Kat explained everything thoroughly so I knew what to expect and she has a great demeanor. Today I had a question about how to use the post treatment creams, and she called me back right away...she is the best!

Aug 30, 2018

My appointment was timely and professional as it always been.

Aug 8, 2018

My first visit was amazing. I was so nervous because I’ve been battling this condition for a while and no one seemed to care about resolution. The staff was amazing. So friendly and the nurse was the kindest I’ve ever met even working in the medical field for years. Dr Albert actually wants to find a resolution and to me that means the world.

Jul 27, 2018

Love the permanent eyeliner. I am not very pain tolerant and it did hurt a bit. But I love the results and not having to put on eyeliner everyday. Thanks Andrea.

Jul 26, 2018

Very efficient and professional.

Jul 18, 2018

The staff at AVI is amazing. They are attentive, caring, and willing to work with you, no matter where you are in the process.

Jul 13, 2018

Very thorough and professional. Tracy is very good at what she does.

Jun 25, 2018

if you have never been to AVI, you should treat yourself to a treatment. The fresh peal facial is AWESOME! It is the best relaxing facial I’ve had. The staff is friendly and I never have a wait. They take you right back.

Jun 14, 2018

Always a great experience with professional, positive and attentive staff!

Jun 14, 2018

Moira was great! She was thorough, explained everything in detail and was very kind.

Jun 8, 2018

Everyone I encountered in this office was very gracious and informative. It was a good experience.

May 31, 2018

My visit was awesome as always. Andrea is the best!

May 15, 2018

From to the first consultation to my last appointment everyone was so friendly and professional. I always felt comfortable asking questions and for things to be explained more than once. I will be returning for some cosmetic procedures in the fall.

May 15, 2018

Andrea is an absolute pro. She makes me feel at ease, and I’m confident in her skills as an esthetician.

May 8, 2018

This was my first appointment and everything was great. I will definitely be going back and can't wait to see the difference.

Apr 5, 2018

We move going to Albert Vein and seeing Kat for all our facials needs. She is knowledgeable, professional and does an amazing job to make us look good. She’s hands down the BEST!!!

Mar 23, 2018

I have been to both offices numerous times since October 2017. Each time I am greeted by friendly professional women who treat me with respect. When I saw the commercial about t he Albert Vein Center, I had a feeling Dr. Albert’s process was different than the procedure I had in 2005 and 2013 to treat my varicose veins. After my consult with Dr. Albert and my ultrasound, I was told my veins could be successfully treated with the state-of-the art methods Dr. Albert and his staff use in the treatment of my veins. I have been completely satisfied and utterly amazed at the results from my treatments. I highly recommend The Albert Vein Institute for anyone with vein issues of any kind.

Mar 17, 2018

The medi spa staff at AVI is always professional, knowledable, and fun. I highly recommend any of their services. You won’t be disappointed.

Mar 8, 2018

THE BEST... friendly, courteous, professionals!

Feb 28, 2018

Andrea is AWESOME! I feel she really cares about my skin and wants to help me with my acne scars.

Feb 28, 2018

I always look forward to my visits, and I am never disappointed! I highly recommend Albert Vein Institute.

Feb 25, 2018

Completed my 7th treatment of Laser Genesis and no noticable results. :-(

Feb 22, 2018

The medical team at AVI is outstanding. From the moment my name was called in the sitting room to being escorted to the car, I was impressed by the professionalism, communication skills, and care that I received. This team is really synchronised, and they all seem to enjoy working together!

Feb 22, 2018

My experience with your Denver office has been nothing but very impressive from start to finish. My vein procedures were accomplished so easily with your very very professional staff, and I have to single out Tammy, who is so caring and competent. Your ultrasound tech - I think his name is David, is so knowledgeable and easy to work with. And of course Dr. Albert's skill is unmatched, and I am very happy with the results he achieved. I would be happy to be a reference for the Albert Vein Clinic. Thank you.

Feb 15, 2018

Everyone was very kind & informative

Feb 11, 2018

Kat was understanding of the concerns I had with my treatment and answered all my questions and put me at ease. She walked me through every step and I was very pleased with the results.

Feb 2, 2018

The staff at AVI is extremely

Jan 25, 2018

The staff at Albert Vein Institute are great. They tried hard to take me through the process as best they could with information and care.

Jan 23, 2018

The treatments I received at Albert Vein were on time. Very professional staff and a great experience to have work performed. Dr Albert even escorted me to my car on my final appointment!

Jan 17, 2018

Office staff was friendly, wait time was minimal, was in and out with in 45 minutes on a new patient visit.

Jan 17, 2018

My appointment was with Andrea and I have complete trust in her knowledge and her ability. She demonstrates a sensitivity to her client's comfort level and is great at putting them at ease. She has been wonderful about answering my questions and explaining what services would be the most helpful for my specific needs. She doesn't just get the job done; she does it with professionalism and absolute class.

Dec 21, 2017

These ladies are always so supportive and I appreciate their concern that they have for my condition

Dec 18, 2017

Andrea was wonderful. It was very nice of her to come in on a Saturday to accomodate the busy schedule!

Dec 11, 2017

I have always been treated very well by everyone at both AVI locations.

Dec 4, 2017

My experience at Albert Vein Institute has been outstanding. Dr. Albert is an expert in vascular medicine and is extremely thorough. His staff are highly trained and very empathic and caring. As a patient, the PA’s and RN’s welcomed questions and provided detailed education on the procedures and recovery. I felt reassured and calm in the care of the AVI team. They are confident, highly skilled and incredibly kind. I also was very appreciative of the front desk and scheduling staff who were able to help me get my vein procedures completed In a timeframe that was ideal for my schedule and for Insurance reimbursement.

Nov 23, 2017

Professional, courteous, efficient

Nov 9, 2017

My husband and I were very impressed with the whole of your office and staff. You were all very nice, friendly. and helpful. Very welcoming to new patients and I'm sure the same why with your regular patients. Am glad Dr Hinderland referred me to you. Thank you for making me feel welcome.

Nov 8, 2017

I called while on the road because road condition was not great stating i might be late. so was late for appointment by 30 minutes and really expected to reschedule. was taken in and checked out and was not made to feel hurried or rushed. The staff at the Colorado Springs office is great.

Nov 1, 2017

Andrea is an awesome aesthetician. I’ve been going to her for several years. Great technique, great atmosphere, great clinic!

Nov 1, 2017

5 Star always! Thank you for your kind and professional care. As usual, Tracy and Jessica were phenomenal!

Oct 21, 2017

I love the staff here and that is one of the reason's I come!

Oct 14, 2017

This is absolutely the best vein treatment center ever! They are so professional, effective, thorough and truly care about the best result! I’d like to give them ten stars!!!!!

Oct 7, 2017

Dr. Albert and his staff are patient-oriented. They go out of there way to ensure the patient's needs are being met, while performing their work at the highest professional level. They make it a pleasure going in for what would otherwise be an unpleasant procedure.

Aug 28, 2017

I love Andrea!! She really knows my skin and takes great care of it. It's so nice to have someone to understand everyone skin is different and take such good care of it. I always get great results and no irritation at all.

Sep 8, 2016

My experience with AVI has been above and beyond what I expected. This is due mostly to ALL members of the staff that I have come in contact with. So far, I have had a few appointments which has included two procedures to cure my vericose veins. Every time that I come in, we are welcomed with a greeting and a smile by the ladies at the front desk. After a very short wait time, I am taken to the back to be greeted by more friendly faces and conversation. Both of my procedures were a great experience. The nurses and PA's were right there with me comforting me and going the extra mile to ensure that I was comfortable and knew what they were doing. Everything is clearly outlined to me before they do anything by either Dr. Albert or one of his great staff members. Honestly, I feel like more then just a patient here at AVI. Thank you for the great experiences so far.

Jul 17, 2016

Everyone at AVI always treats me with respect and professionalism. All the medical staff that comes in contact with me knows what my problems are and seems eager to get to the root of the problem. Since we travel a lot and spend hours in the airplane, it's very important to me NOT to have blood clots and the staff knows my concerns. Hopefully, at my next appt. this problem can be resolved and I'll be safe in the sky! I also appreciate the medical staff that I've called in the past being so responsive to me at after hours calls on their personal cell phones. Thank You...Sincerely, Sheila I. Lemberger

Mar 7, 2016

I arrived early and they got me right in. Everyone is so pleasant and helpful.

Feb 27, 2016

I have to say "THANK YOU". Your staff was nice, your office was clean, beautiful and welcoming. Not only did I feel confident in the staff but I took a breath of relief!

Feb 4, 2016

My husband had some issues with one of the front desk employees where he was so upset that he doesn't want to come back to the office. He spoke with the nurse that took me out to the car after my procedures regarding this issue. I on the other hand didn't have any issues and am very thankful for the work that was done on my legs.

Dec 28, 2015

All of my experiences have been good. Your staff is wonderful. Thank you for the great care I have received by all.

Dec 15, 2015

Such a professionally run scheduling system you have! It is amazing how you have solved my appointment changes and kept me informed of them! Thank You! Bob Gustad

Nov 16, 2015

I had an appointment I needed to be at an hour after my appointment at AVI and Jessica was VERY accommodating and made sure she was quick and thorough in taking care of me and getting me out of the office in time for my next appointment.

Oct 30, 2015

So far this was my third visit, and I am very satisfied with the plan you guys are going to do for me with my vein problem. At this time I am not sure what you need to do better or change.

Oct 22, 2015

Professional and caring staff

Oct 19, 2015

Very pleased with the care I received.

Oct 15, 2015

I do not understand why the vein procedure and the followup injections have to be so painful. There must be a way to keep a patient more comfortable during both. I have never felt so much pain and discomfort in my life. I do not know if I had it to do over again, if I would have the procedure done, and I could not recommend it to anyone contemplating the procedure. Your staff needs name tags. With so many ladies working in your office, it would be nice to be able to keep track of who is treating you. Your facility is stunning and is decorated beautifully.

Oct 14, 2015