Aglow Dermatology

Dr. Dina Strachan, M.D.

Star Star Star Star No Star 445 Reviews

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Reviews

StarStarStarStarStar Dr Strachan has been the best answer to my vari... —    (Patient since Tue Oct 18 00:00:00 MDT 2016)

Dr Strachan has been the best answer to my various issues from acne, scarring, hyperpigmentation and egzema. I am truly grateful for her brilliance and support.


StarStarNo StarNo StarNo Star I had to wait 1.2hours for a 6 min check up  —    (Patient since Mon Jul 10 00:00:00 MDT 2017)

I had to wait 1.2hours for a 6 min check up


StarStarStarStarStar The staff was very professional and welcoming. ... —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

The staff was very professional and welcoming. Hamatee did an outstanding job on my face. I left with flesh glowing skin! Thank you!!!


StarStarStarStarStar Exceptional service was provided by Dr. Stracha... —    (Patient since Mon Jun 26 00:00:00 MDT 2017)

Exceptional service was provided by Dr. Strachan and her staff. Everyone at Aglow Dermatology was professional and seemed to genuenly care about the service they were providing. I was pleased with my experience, and I would highly recommend Dr. Strachan to others.


StarStarStarStarStar The Doctor was very friendly and caring.  —    (Patient since Tue Jun 20 00:00:00 MDT 2017)

The Doctor was very friendly and caring.


StarStarStarNo StarNo Star I really liked the doctor but the visit definit... —    (Patient since Fri Jun 09 00:00:00 MDT 2017)

I really liked the doctor but the visit definitely felt rushed... Also she said she would put in a script for me to get a steroid cream for the red patches on my face and i haven't heard anything since so I'm not sure if she even filled it


StarStarStarStarStar Fast and Personalized Visit —    (Patient since Fri Jun 09 00:00:00 MDT 2017)

My visit to Dr. Strachan was very pleasant, quick, and personalized. I would definitely recommend visiting this clean and friendly office!


StarStarStarStarStar This office has very professional and friendly ... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

This office has very professional and friendly staff. This was my first of many visits to come


StarNo StarNo StarNo StarNo Star I seemed to be a transaction only to her. She h... —    (Patient since Tue May 23 00:00:00 MDT 2017)

I seemed to be a transaction only to her. She had no interest in Doctor Patient relationship. She seemed annoyed and didn't offer any consultation. Didn't answer one of my questions. Made a sly comment when I told her about my prior precripton from another doctor which the medicine didn't work.


StarNo StarNo StarNo StarNo Star Dissatisfied  —    (Patient since Thu May 18 00:00:00 MDT 2017)

I was dissatisfied with the lengthy wait time (40 minutes) even though I filled out my patient info online days before my appointment. I was disappointed with the 2 minute skin screening, as I expect a thorough screening. I was extremely disappointed with the doctor's curt and condescending bedside manner (i.e. her refusal to take my concerns seriously and her general impatience with me). Needless to say, I won't be returning as a patient again.


StarStarStarStarStar Lovely practice -- welcoming staff and Dr. Stra... —    (Patient since Tue May 02 00:00:00 MDT 2017)

Lovely practice -- welcoming staff and Dr. Strachan is terrific!


StarStarNo StarNo StarNo Star The office is conveniently located and the supp... —    (Patient since Fri Aug 05 00:00:00 MDT 2016)

The office is conveniently located and the support staff is lovely and helpful. If only the dermatologist herself cared as much as they did this might be a very different experience.


StarStarStarStarStar I have been a patient of Dr. Strachan for years... —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

I have been a patient of Dr. Strachan for years. She is polite and professional. She always enters the room with a smile and takes her time to access my needs. However this last visit I was greeted by a nurse I've never met. She told Dr. Strachan the wrong name of the prescription I was filling (no big deal, it happens and the names are very similar) but she also sent my prescriptions to the wrong pharmacy! I called yesterday afternoon to correct the problem, not only has the nurse not returned my called but the correct pharmacy still has not received my prescription. I specifically told her where it needed to go, we had a discussion about it. Only ten minutes after leaving the appointment do I receive a call from CVS, the wrong pharmacy! If this was corrected in a timely manner or if my call had been returned there would have not been a reason for this part of my review...


StarNo StarNo StarNo StarNo Star Disappointed  —    (Patient since Mon Feb 27 00:00:00 MST 2017)

I walked out of Dr. Strachan's office on 4.14.17 feeling so disturbed by how she stormed out of the exam room after our conversation, without so much as a bye or any courteous pleasantries one normally does. If it was not for the fact that she did not return, I would not have known the appt. was over. It is beyond unprofessional; her bedside manner is extremely poor and completely unacceptable. Dr. Strachan needs to be reminded that most people seeking her services feel a sense of despair and have probably attempted many over the counter products before meeting with her. The issue shouldn't be resolved by simply finding a replacement dermatologist that cares, treats me with respect, integrity, and empathy.


StarStarStarStarStar Simply amazing  —    (Patient since Tue Apr 11 00:00:00 MDT 2017)

As always Dr. Strachan is amazing. I've been going to her for about three years now and she is honestly the best dermatologist I could ask for. From issues with my scalp and hair loss to issues with acne and blemishes.


StarStarStarStarStar Like always great service  —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

Like always great service


StarStarNo StarNo StarNo Star Great Office, Not great service —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

The office visit was efficient, but Doctor Strachan was very quick with my visit and I never received my prescription even though I called the office multiple times. They always said they would call back and never did.


StarStarStarStarStar  —    (Patient since Wed Mar 01 00:00:00 MST 2017)

Dr. Strachan is extremely pleasant and puts you at ease. I have total confidence in her.


StarNo StarNo StarNo StarNo Star Dr Strachan is not very welcoming, when she's s... —    (Patient since Fri Mar 31 00:00:00 MDT 2017)

Dr Strachan is not very welcoming, when she's speaks as tho she Just's wants to hurry up leave


StarStarStarStarStar I liked Dr. Strachan —    (Patient since Thu Mar 30 00:00:00 MDT 2017)

I liked Dr. Strachman very much!


StarStarStarStarStar Needed emergency Appt. —    (Patient since Thu Mar 23 00:00:00 MDT 2017)

Needed emergency apt for eczema that was red, had an unbearable itchy and felt like my skin was crawling. Was able to come in for an apt same day


StarStarStarStarStar Care that goes above and beyond —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

The staff there is excellent, caring and very friendly. On every visit I am well taken care off , I have no complaints


StarStarStarStarStar Great office; great staff; great doctor. They d... —    (Patient since Wed Jan 18 00:00:00 MST 2017)

Great office; great staff; great doctor. They do not keep you waiting long. Dr. strachan takes time with each patient.


StarStarStarStarStar I love Dr. Dina!!! She is ontime, quick, relaxi... —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

I love Dr. Dina!!! She is ontime, quick, relaxing & immediately addresses your skin concerns!!!


StarStarStarStarStar Courteous, punctual, caring, both the staff as ... —    (Patient since Wed Mar 22 00:00:00 MDT 2017)

Courteous, punctual, caring, both the staff as well as Dr. Strachan. Soothing, comfortable environment.


StarStarStarStarStar Quick, professional service and attention!  —    (Patient since Wed Mar 22 00:00:00 MDT 2017)

Quick, professional service and attention!


StarStarStarStarStar Structural Engineer —    (Patient since Thu Feb 02 00:00:00 MST 2017)

It is always a pleasure visiting Dr. Dina Strachan. She is very friendly, succinct and knowledgeable. I always feel a warm welcome here from the staff to the receptionist!


StarStarStarStarStar Satisfied patient and customer... —    (Patient since Fri Mar 10 00:00:00 MST 2017)

Your the first Dermatology that I have found who knew how to treat my skin and to prescribe the right medication.


StarNo StarNo StarNo StarNo Star Just terrible. I'll NEVER GO BACK!!!  —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

Just terrible. I'll NEVER GO BACK!!!


StarStarStarStarStar Always a pleasure when I visit!!! Been coming t... —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Always a pleasure when I visit!!! Been coming to Dr Strachan since 2007. Best decision I've ever made!


StarStarNo StarNo StarNo Star This was my first visit the receptionist was pl... —    (Patient since Wed Mar 01 00:00:00 MST 2017)

This was my first visit the receptionist was pleasent .


StarStarStarStarStar Spend time to explain your options and listen. —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Spend time to explain your options.


StarStarStarStarStar I really liked aglo dermatology.. Dr Dina Strac... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

I really liked aglo dermatology.. Dr Dina Strachan was great very friendly and welcoming


StarStarStarStarStar First visit —    (Patient since Wed Mar 01 00:00:00 MST 2017)

Dr. Strachan is very personable and very friendly. She immediately makes you feel at ease. She took her time to explain what needed to be done and my various options so I felt confident. She called me the day following my procedure to inquire whether I was feeling alright.


StarStarStarStarStar I liked the office Setting and the fact the wai... —    (Patient since Fri Feb 03 00:00:00 MST 2017)

I liked the office Setting and the fact the wait wasn't long at all. The staff was helpful and friendly


StarStarStarStarStar Thank you Dr. Strachan  —    (Patient since Mon Jan 30 00:00:00 MST 2017)

Dr. Strachan is always pleasant and addresses all of my concerns regarding my dermatological health promptly. She has a wonderful and caring bedside manner__ I enjoy the videos that she employs to educate her patients on the various methods that can be utilized to enhance a youthful appearance without invasive surgery. Thank you for your dedication to provide us with glowing complexions!!!


StarStarStarStarStar new inovative skin care techniques plus friendl... —    (Patient since Tue Jun 21 00:00:00 MDT 2016)

new inovative skin care techniques plus friendly competent staff members= satisfied customers!


StarStarStarStarStar First Visit. —    (Patient since Mon Jan 23 00:00:00 MST 2017)

During my first visit with Dr. Strachan we talked about my skin concerns and worked out an initial plan to follow. She also gave me a chemical peel which made my skin look and feel smoother. I look forward to the next visit. CK.


StarStarStarStarStar Will Definitely Recommend to Others —    (Patient since Thu Jan 19 00:00:00 MST 2017)

The office was clean and easy to get to (right in Union Square). All staff were friendly. There was an issue with my referral, and the front desk staff took care of it immediately, without any issue. My appointment started on time, and Dr. Stachan was extremely friendly, yet also very professional. A friend recommended this practice, and I will absolutely recommend Dr. Strachan to other people


StarStarStarStarStar This was the first time I'd been to a dermatolo... —    (Patient since Tue Jan 10 00:00:00 MST 2017)

This was the first time I'd been to a dermatologist since I was in high school, and Dr. Strachan's office was truly impressive. She struck the perfect balance between listening to my issues, a careful assessment of the situation, and being able to contextualize the issue I was having within a more holistic view of my health. Everyone else in the office was both warm and professional.


StarStarStarStarNo Star Hoping Visit 2 Will Resolve My Issue —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

I'm disappointed that my initial acne visit May 31st and resulting prescriptions were ineffective. I'm glad Nicole has prescribed something different and I hope it works. Unfortunately it took me six months to have time for a follow up appointment but the office takes my new insurance which is great.


StarStarStarStarNo Star Professional friendly and poli —    (Patient since Mon Nov 21 00:00:00 MST 2016)

Professional friendly and polite


StarStarStarStarStar Fantastic First Time —    (Patient since Fri Nov 18 00:00:00 MST 2016)

I'm glad that my first visit to a dermatologist was at Aglow. I was apprehensive at first, because I didn't have any noticeable skin conditions. But Dr. Tardio assured me that an annual skin check was absolutely necessary. Though my visit was short, Dr. Strachan and Dr. Tardio made sure to answer all of my questions, not just about my skin, but about my hair too. We discussed my skin care routine and they recommended products that would take my skin to the next level. I left with a smile and a prescription for a more hydrating body lotion. Thanks Aglow!


StarStarStarStarStar Excellent staff Reassuring, patient and friendl... —    (Patient since Thu Nov 10 00:00:00 MST 2016)

Excellent staff Reassuring, patient and friendly Thank YOU!


Reply

Thank you for your feedback. So glad we could help.

StarStarStarNo StarNo Star Great Doctor! —    (Patient since Fri Nov 04 00:00:00 MDT 2016)

Great Meeting the Doctor!


StarStarStarStarStar New patient —    (Patient since Thu Oct 27 00:00:00 MDT 2016)

Dr. Strachan immediately recognized that my rosacea by two other derms had been misdiagnosed and prescribed me a treatment that is already clearing up the condition. She also did a thorough skin check. Loved her down-to-earth but professional bedside manner. She was also sensitive to my budget concerns. The front desk desk staff was also super-friendly and efficient.


StarStarStarNo StarNo Star Rushed and not personal —    (Patient since Tue Oct 25 00:00:00 MDT 2016)

Process was very rushed. Didn't feel as though I was properly evaluated or given any recommendations. Dr. Strachan was nice and I will definitely come back, but I'd like more interaction and a bit more guidance in terms of what to do with my skincare outside of just "wear sunscreen" and moisturize, etc.


StarStarStarStarNo Star Long time patient —    (Patient since Tue Oct 25 00:00:00 MDT 2016)

I've been seeing Dr. Strachan for seven years and her expertise and treatment of my concerns is excellent. I found it difficult to get through to someone in the office to schedule an appointment. I very much appreciate the reminder email prompting me to make an appointment for my regular screening, but I received no call back after filling out the online request. I phoned the office several times over the next two days selecting 'schedule an appointment' from the phone menu, but was put through to voicemail every time. I only finally got through to someone after pressing '0' on the phone menu several times and an appointment was available the following day. The online request and phone message systems may be good in theory, but they're not working well in practice. Once I spoke to someone, scheduling was very easy and when I visited the office, the front desk person was very nice, friendly & organized.


StarStarStarStarStar Wonderful care yesterday at my appointment the ... —    (Patient since Thu Oct 20 00:00:00 MDT 2016)

Wonderful care yesterday at my appointment the staff is warm, friendly, caring, very knowledgeable there is a kind of a family atmosphere. Thank you for making me feel so comfortable


StarStarStarStarStar The Best Derma so far! —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

Easy to make a quick appointment, waiting period very short, patient and understanding to your needs.


StarStarStarStarStar Awesome dermatologist and great staff! —    (Patient since Mon Mar 28 00:00:00 MDT 2016)

Dr. Strachan is attentive and efficient. She administered injections for my adult acne condition, I was anticipating more pain, then I said to myself "wow! barely felt that." When you are seen by her physician assistant (PA) Nicole, or registered nurse (RN) Hamatee, they do a great job too- you are in good hands. I've been going to Dr. Strachan for years, before she had a PA or RN; I doubt she would let anyone who wasn't up to par, see her patients.


StarStarStarNo StarNo Star First visit —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

As a first time patient to the practice, my experience was very mediocre. I am considerate when giving reviews, but this was the top of the morning without the staff or doctor having an opportunity to be exhausted by the rigors of a hectic workday. After mentioning to Dr. Strachan that I have not seen a derm for 3 years since my last retired, she should have considered a full facial examination. She barely looked at my scalp after telling her about the damage that I inadvertently did to it. She basically grabbed my hair for literally a second, recommended a script, asked if there was anything else and walked out. At age 47, no consultation about other recommended services. The visit was bone dry, the worst that I have every experienced from a female doc and I rarely use male doc. I took the morning off from work, spent $45 to travel into the city and it was a waste of time. Now, I need to find another derm and begin the process all over again. I will not be returning to the office. Wishing you well in your practice. Please remember that patients are customers, not subjects.


StarStarStarStarStar The woman who did my treatment was very nice and ... —    (Patient since Tue Jun 21 00:00:00 MDT 2016)

The woman who did my treatment was very nice and itwas done with great professional care.I'd highly recommend her to anyone who needs such treatment.


StarStarStarStarStar The woman who did my treatment was very nice and ... —    (Patient since Tue Jun 21 00:00:00 MDT 2016)

The woman who did my treatment was very nice and itwas done with great professional care.I'd highly recommend her to anyone who needs such treatment.


StarStarStarStarStar  —    (Patient since Mon Jul 25 00:00:00 MDT 2016)

Office visits are always expedite and well performed. Wonderful, friendly environment


StarStarStarStarStar  —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

I will never go anywhere else, friendly staff and very capable providers.


StarStarNo StarNo StarNo Star Whose taking notes??? —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

Not happy with my discussion with the doctor and establishing 3 important items and only getting information for one medication. We discussed a foot fungus and scar ointment none of which were addressed upon exiting the exam room and the office staff reviewing my chart. Did Doctor Strachan even make referral notes to our discussion?


StarStarStarStarStar I barely waited and the service was efficient and... —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

I barely waited and the service was efficient and friendly!


StarStarStarStarStar Fast and easy - thank you!... —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

Fast and easy - thank you!


StarStarStarStarStar Efficient and professional. I'm always in and out with everything handled for me.... —    (Patient since Wed Aug 03 00:00:00 MDT 2016)

Efficient and professional. I'm always in and out with everything handled for me.


StarStarStarStarStar Dr. Strachan and the stuff at Aglow was amazing. Everyone was professional and quite helpful. I wo... —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Dr. Strachan and the stuff at Aglow was amazing. Everyone was professional and quite helpful. I would recommend anyone who is looking for a dermatologist to call Aglow fo an appointment.


StarNo StarNo StarNo StarNo Star I am very disappointed. I had high expectations that Dr. Strachan would be able to help me find ... —    (Patient since Tue Jul 26 00:00:00 MDT 2016)

I am very disappointed. I had high expectations that Dr. Strachan would be able to help me find relief after another dermatologist failed to follow through. After Dr. Strachan submitted a prescription request, it was rejected by the insurance company. I called the office the next day and left a message to find out other options that the insurance company would cover or any suggestions the doctor might have. No response. No follow up. So....one and done. Insurance company wouldn't approve the medication so I'm on my own. Now....on to the next doctor who hopefully will take an interest in my health and well being. Maybe 3 times is a charm.


StarStarStarStarStar Dr. Strachan and her team are always on time, friendly and open to answer any questions and conce... —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

Dr. Strachan and her team are always on time, friendly and open to answer any questions and concerns. I feel very comfortable going to her for dermatological care.


StarStarStarStarStar Great experience —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

Will continue coming her for my skin needs.


StarStarStarStarStar Pleasant Visit  —    (Patient since Mon Jul 25 00:00:00 MDT 2016)

The ambiance of the waiting area is spectacular.


StarStarStarStarStar Excellent, courteous & friendly! —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Dr Strachan is a true professional and always a delight. She's warm and welcoming and answers all my questions & offers honest advice. Plus her staff is delightful!


StarStarStarStarStar I always appreciate how welcoming and kind everyone is from the moment you enter the door and the... —    (Patient since Fri Nov 11 00:00:00 MST 2016)

I always appreciate how welcoming and kind everyone is from the moment you enter the door and throughout the visit. I've never had to wait long for my appointment and I tend to come with alot of questions which all get answered with ease. My skin is a world of a difference compared to when I first walked in 2 years ago, thanks Nicole! Today I receive compliments on my skin which I would've never imagined before coming here. Anytime my coworkers have a skin issue I tell them where to go.


StarStarStarStarStar  —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

I was pleased with the proactive nature of the doctor and PA. Both clearly wanted the best, acne-free skin possible for me, and suggested that I change my topical medication to get better results. I had originally only come for a refill, so I was happy that they were looking out for my best interests.


StarStarStarStarStar im just a transit worker. —    (Patient since Tue Dec 20 00:00:00 MST 2016)

this women is a great doctor.


StarStarStarStarNo Star  —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

Place is clean, organized. the people are very friendly ! Will always come back if I have to..


StarStarStarStarStar  —    (Patient since Thu Nov 10 00:00:00 MST 2016)

A great experience your office. I had no problems. Good front desk communication


StarStarStarStarStar Always a great experience. ... —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

Always a great experience.


StarStarStarStarStar Was a great experience, fast and thorough and will recommend to all —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

Was a great experience, fast and thorough and had a little something scrapped off and sent to be tested . It was done quick and with little to no pain .


StarNo StarNo StarNo StarNo Star I grew up in a 'third world' country. When we went to the client the doctor would start writing o... —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

I grew up in a 'third world' country. When we went to the client the doctor would start writing on your chart when you started entering the room and by the time you got to his desk he would hand you the prescription and say 'next'. My last visit was the same - doctor -'so does your sons have allergies?' Mother - 'a little' Doctor - 'then the answer is yes' (totally aggravated) Mother is thinking he has a peanut allergy not allergies the way we think of it in our developed America. - second opinion - no treatment because mother was not given the opportunity to explain what is going on.


StarStarStarStarStar I'm completely in aw how kind and professional everyone is ... —    (Patient since Mon May 16 00:00:00 MDT 2016)

I'm completely in aw how kind and professional everyone is


StarStarStarStarStar I had a great experience, and the staff was friendly and professional would recommend to anyone. A... —    (Patient since Thu May 26 00:00:00 MDT 2016)

I had a great experience, and the staff was friendly and professional would recommend to anyone. An the chemical peel was to die for. Love love love


StarNo StarNo StarNo StarNo Star Worst experience ever!  —    (Patient since Thu May 12 00:00:00 MDT 2016)

I would not suggest that Anyone go to this office.


StarNo StarNo StarNo StarNo Star Worst experience ever!  —    (Patient since Thu May 12 00:00:00 MDT 2016)

I would not suggest that Anyone go to this office.


StarStarStarStarNo Star The best experience in a doctors office that I have ever had. This is not an appointment that you ... —    (Patient since Fri Jul 22 00:00:00 MDT 2016)

The best experience in a doctors office that I have ever had. This is not an appointment that you would want to miss.


StarStarStarStarNo Star Great and informative visit.... —    (Patient since Tue May 03 00:00:00 MDT 2016)

Great and informative visit.


StarStarStarStarStar  —    (Patient since Fri Feb 03 00:00:00 MST 2017)

Dr. Strachan is efficient, professional, and great at her job. She takes her time with explanations and the office staff makes each visit pleasant.


StarStarStarStarStar This was my first time and the visit was great. The staff is friendly and the provides are wonderf... —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

This was my first time and the visit was great. The staff is friendly and the provides are wonderful.


StarStarStarStarStar Check up  —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

As usual it was a wonderful visit. Dr.Dina is a nice doctor. She's nice,kind and knows black skin like the back of her hand. I'm super satisfied with all the work she has done on my skin.


StarStarStarStarStar Awesome doctor! —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Dr Strachan is a very knowledgeable physician with good bedside manners. Her staff at Aglow Dermatology is courteous.


StarStarStarStarStar Bedside manner —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Bedside manner. Your physician assistant has horrible bed side manner. I dont know if she remembers what it is like to be 19 or if she had any issues with her skin but the last thing you would want to here is "wow that's really bad" from 4 feet across the room then a quick here's a prescription and good bye.


StarStarStarStarStar This is a great practice, I wouldn't go to any other dermatologist —    (Patient since Fri Sep 16 00:00:00 MDT 2016)

This is a great practice, I wouldn't go to any other dermatologist. I do like the specials offered from time to time, but I wwish there were packages or at least a discount offered on treatments that require multiple sessions.


StarStarStarStarStar Glowingly Great! —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

I appreciate the comprehensive care from the Aglow team from the skin check ups, medical care to the wonderful facials!


StarStarStarStarStar Well I was not given the sample products to go along with my procedure,like for instance the... —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

Well I was not given the sample products to go along with my procedure,like for instance the moisterizing lotion and whatever else they give.Was told by person who recommende me they were supposed to give those things to me


StarStarStarStarStar Love Dr.Dina! She always makes me look better than when I came in! —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Love Dr.Dina! She always makes me look better than when I came in!


StarStarStarStarStar I very seldom give all excellent responses but AGLOW has hit each questions with a resounding... —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

I very seldom give all excellent responses but AGLOW has hit each questions with a resounding EXCELLENT business.


StarStarStarStarStar Great environment  —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

Lovely staff Wonderful doctor and nurses They Listen to their patients and provide wonderful advice. Great results and affordable products. I'm definitely coming back again. I was very pleased with how light and positive the environment was when I went to my doctors appointment.


StarStarStarStarStar Offering coffee while patients wait would be nice.They do so in some waiting rooms. —    (Patient since Thu Apr 07 00:00:00 MDT 2016)

Offering coffee while patients wait would be nice.They do so in some waiting rooms.


StarStarStarNo StarNo Star Great the first visit, not so much the second —    (Patient since Mon Feb 01 00:00:00 MST 2016)

During my first visit at Aglow last month, I was seen by Dr. Strachan. I had a very nice visit as Dr. Strachan was knowledgeable, efficient, and attentive. I even received a phone call from her personally following my visit regarding one of my prescriptions. During my second visit, I was seen by the PA, Nicole. I did not mind at all being seen by someone other than Dr. Strachan, I just was not aware or informed that I would not be seen by the doctor, who treated and consulted with me before, so was a little surprised, but it was still fine. Nicole was very friendly as well, but I am afraid I did not have such a pleasant experience. Upon inspecting my skin, Nicole apologized for the condition it was in, adding it was the worse of my condition that she has seen. I had already mentioned that I was self-conscious about it, especially dealing with my work activities, corporate meetings, etc. I know her intentions were good, but after hearing her repeatedly say "I'm so sorry" I begin to feel even worse about my condition. I know Nicole was being sympathetic towards me and seemed determined to help, but I feel it could've been expressed in another way or even not at all. I was also quite stunned when she asked what did I do to cause it and if I hadn't noticed what was happening to my skin! Adding "There must have been something you were doing to your face to cause this." Nicole advised that nothing can help my skin but the procedure that was provided and not to go to an esthetician so they would not "muck" up my face, in her words. Little did she know that I am a licensed esthetician, which added insult to injury. I completely believe Nicole did not intend any harm at all, she was eager to help but a different approach and a more sensitive attitude towards the patient’s needs can be used. When she left the room, I broke down in tears and balled, which was a first for me at a doctor’s office. I must say that after 20 years that I've been going to the dermatologist or any medical office for that matter, never was I left feeling so belittled, humiliated, and blamed for my condition--especially when it is at no fault of mine! Upon checkout, I discreetly asked the receptionist if I can be seen by Dr. Strachan moving forward.


StarStarStarStarStar You guys got to use another Pharmacy I still have no medication no phone call no nothing —    (Patient since Thu Mar 10 00:00:00 MST 2016)

You guys got to use another Pharmacy I still have no medication no phone call no nothing... but they called several time to get the same information twice...


StarStarNo StarNo StarNo Star I felt confused because I never actually saw the doctor and the NP? who never totally identified... —    (Patient since Fri Mar 11 00:00:00 MST 2016)

I felt confused because I never actually saw the doctor and the NP? who never totally identified herself went though the body scan and decided to biopsy a spot next to my eye. I kept feeling like it was strange to administer this without the doctor ever popping in and at least giving a nod to it. The scrape from the biopsy is pretty big and three days later still stings and seems like it might scar so I will be relieved when the results come back but I left the office questioning weather or not that was needed and if the Doctor was even there, feeling like the scrape was just for practice.


StarNo StarNo StarNo StarNo Star Visit was rushed. Sped through the explanation of what was going on. —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

Visit was rushed. Sped through the explanation of what was going on.


StarStarNo StarNo StarNo Star The assistant to the doctor was not helpful at all —    (Patient since Thu Jan 07 00:00:00 MST 2016)

The assistant to the doctor was not helpful at all. Only reccomended procedures and solutions that she knew would be unaffordable for me (laser hair removal , electrolysis,etc) she was not helpful at all and rushed my time with her.


StarStarStarStarStar Very quick yet thorough and all of my needs were met. Thank You! —    (Patient since Tue Mar 08 00:00:00 MST 2016)

Very quick yet thorough and all of my needs were met. Thank You!


StarStarStarStarStar Really happy with my visit —    (Patient since Fri Aug 26 00:00:00 MDT 2016)

It's been a while since I've had a dermatologist that I can trust. I feeI like that the little skin issues that I have and was told to 'live with' actually had simple solutions the doctor was able to provide rather quickly. I'm really happy that I found a dermatologist that I like and trust.


StarStarNo StarNo StarNo Star Disappointed that the appt. was so fast —    (Patient since Tue Mar 01 00:00:00 MST 2016)

Disappointed that the appt. was so fast. Didn't feel like I had time to ask questions, it was really rushed. Hadn't been to dermatologist for years so I figured I would get more than 5 minutes in the room. But front desk staff was very nice.


StarStarStarNo StarNo Star The consultation was less than 5 minutes —    (Patient since Wed Dec 14 00:00:00 MST 2016)

The consultation was less than 5 minutes. you could: offer a more comprehensive and longer evaluation. You could ask "do you have any additional questions or concerns". hope this helps.


StarStarStarStarStar Dr Nicole —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

It was a pleasure dealing with Nicole, she's very professional and knowledgeable.


StarStarStarStarStar Great visit —    (Patient since Tue Jul 05 00:00:00 MDT 2016)

I went for a few reasons. I walked out with a chemical peel and prescription for my acne and my tattoo allergy. I hope it all works out. The doctor didn't seem concerned with any of my issues because they seem normal. The office setting was very comfortable and serene.


StarStarStarStarStar Could probably have used a documented treatment plan inclusive of when to get regular facials or... —    (Patient since Mon Feb 22 00:00:00 MST 2016)

Could probably have used a documented treatment plan inclusive of when to get regular facials or advance treatments. Overall I had a great experience. Glad my daughter referred me.


StarStarStarStarStar Excellent  —    (Patient since Fri Feb 19 00:00:00 MST 2016)

I was a little skeptical because of the reviews I read about Dr. S but she was amazing. I wasn't rushed and she was more than pleasant. She answered all of my questions. I will definitely recommend her!!!


StarStarStarStarStar Great visit, especially being a new patient —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Great visit, especially being a new patient. Front desk staff were very effective in getting my info into the system quickly and moving me into my appointment. Saw the Nurse Practitioner, who called in my prescriptions which were ready for me at my neighborhood pharmacy within 30 minutes. Seamless.


StarStarStarStarStar Excellent Dermatolgist  —    (Patient since Tue Feb 23 00:00:00 MST 2016)

I am so happy to have found Dr Strachan. I feel better already. I have recommended her to my friend as well. Thank you Caroline Haidar


StarStarStarStarStar To everyone there yesterday, thanks so much for your kind care of me!! I was the patient who... —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

To everyone there yesterday, thanks so much for your kind care of me!! I was the patient who fainted from the fear of needles!! You were all so kind to me holding the fan and the trash can as I wretched! It could have been so awful if you all weren't so loving. I really appreciate your patience with me and telling me stories of how it happens in life and all of the kind and encouraging things you talked about whilst running an extremely busy office. Not only are you great dermatologists and assistants but gentle and caring human beings!


StarStarStarStarNo Star Nicole has a great bedside manner, and I appreciated the efficiency of the visit (once I actually... —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Nicole has a great bedside manner, and I appreciated the efficiency of the visit (once I actually was seen). The front desk staff are also lovely.


StarStarStarStarStar Not happy with the Juvederm —    (Patient since Thu Jan 05 00:00:00 MST 2017)

Not happy with the Juvederm. My major concern was the sagging on both sides of my lips and that was not addressed. I thought it would improve like the botox but it is still there. I have done Juvederm last year and I know what it should look like. I am not happy at all and have lost a lot of money in the process.


StarNo StarNo StarNo StarNo Star Very Unsatisfied. Unfortunately, I will no longer go to Aglow or Dr —    (Patient since Fri Sep 25 00:00:00 MDT 2015)

Very Unsatisfied. Unfortunately, I will no longer go to Aglow or Dr. Strachan, which is what I think she wanted anyway. I've been a patient for close to 10 years (started when she was in Tribeca), and I've only continue to go because I value her expertise. However the SERVICE AND PROFESSIONAL COURTESY given to patients is tied to how much revenue you bring in; if your visits are not frequent enough and not bringing in money, well then you are just not made to feel welcomed. Literally. Unfortunate, because this is a health facility after all. Can't believe how long I put up w/ the awful service. I have in the past, but will NEVER REFER again...


StarStarStarStarStar PA Nicole has great bed side manner and always provides options that meet your financial needs —    (Patient since Wed Dec 02 00:00:00 MST 2015)

PA Nicole has great bed side manner and always provides options that meet your financial needs. Thanks Nicole


StarNo StarNo StarNo StarNo Star I was very disappointed in my visit —    (Patient since Mon Feb 01 00:00:00 MST 2016)

I was very disappointed in my visit. My husband is a new patient here and raved about his experience. However my visit with Dr. Strachan was very rushed. I paid for a cab since this location was out of my territory and took time away from work. I was in the room with her for all of 3 minutes or less. She thrived off of the information I gave her and quickly diagnosed me based on my response to one of her questions instead of taking additional time to perhaps take an allergy test, discuss my situation further, try to think of other options/causes. All in all I felt like I was interrupting her lunch break. She prescribed me a cream and told me to come back in two weeks. I was looking for a more favorable experience and was looking forward to recommending this office to other African Americans but due to my bad first impression, I am not sure I will be back.


StarStarNo StarNo StarNo Star It felt rushed and I left feeling confused. —    (Patient since Fri Jan 29 00:00:00 MST 2016)

It felt rushed and I left feeling confused.


StarNo StarNo StarNo StarNo Star Best of luck  —    (Patient since Thu Jan 07 00:00:00 MST 2016)

Never actually saw Dr.strachan, which is annoying since that's who I made the appointment to see. Misdiagnosed by the PA. She misspelled the rash I supposedly had so I had to spend twenty minutes googling to figure out the supposed condition she diagnosed, since it was left to me to confirm if her treatment was ok with my primary care physician, Instead of a Doctor doing it. For future reference this is how you spell, pityriasis rosea. Steroid cream and pills prescribed were a complete waste of time and money. No follow up to see if they actually worked. Switched to another dermatologist who took the time to actually see me, perform a skin biopsy and diagnose me correctly. Has already prescribed an appropriate course of treatment but scheduled a follow up visit to make sure it's working in an effective manner. Actually cares if I get better. I'm aware doctors are human and make mistakes, but making the effort to accurately diagnose and follow up with patients makes a huge difference. Your office should consider it.


StarStarStarStarStar Great Experience —    (Patient since Thu Jan 28 00:00:00 MST 2016)

Looking forward to my next visit in 2 weeks. Dr. Dina is knowledgeable, friendly and detailed. My experience was painless even with stitches. Thank you


StarStarStarStarStar great visit —    (Patient since Fri Sep 25 00:00:00 MDT 2015)

Staff are nice and respectful of the patients time. I was seen on time and Nicole is great.


StarStarStarStarStar Nice office environment and staff —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

Everyone in the office is very friendly, which I appreciate, and the office itself is very calm, almost as though striving to be like a spa, which makes going to the dermatologist a nice break from a day in NYC!


StarStarStarStarStar The best Dermatologist care I have ever had —    (Patient since Wed Dec 14 00:00:00 MST 2016)

The best Dermatologist care I have ever had


StarStarStarStarStar Trying to reach an actual person over the phone proves to be very difficult —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Trying to reach an actual person over the phone proves to be very difficult. There are no options to reach an operator, which would help a great deal. I had to call at least 5 times and finally left an urgent message on the incorrect extension that was offered. A bit frustrating.


StarStarStarStarStar They could not be any nicer or thorough. I will continue to send referrals to this office. —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

They could not be any nicer or thorough. I will continue to send referrals to this office.


StarNo StarNo StarNo StarNo Star Bit rude —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

Dr. Strachan could improve her bedside manner. I just want professionalism.


StarNo StarNo StarNo StarNo Star The doctor didn't care to help me at all in my situation.. —    (Patient since Thu Jan 07 00:00:00 MST 2016)

The doctor didn't care to help me at all in my situation...I would not come back to her nor refer anybody to her....I work in a medical office where we refer patients to different doctors and as far as dermatology she definitely wouldn't get my patients to see her. Unethical and beside manners are also thin.


StarStarStarStarStar Great!! —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Since I came to Aglow Dermatology, my skin has improved so much. It looks very good now. Dr. Strachan and her staff are awesome, especially Hamatee. She is knowledgeable, patient, and does a great job.


StarStarStarStarStar I made an appointment with Dr. Strachan —    (Patient since Wed Dec 16 00:00:00 MST 2015)

I made an appointment with Dr. Strachan. I waited a half hour and saw a physicians assistant instead. They never asked if I wanted to see the doctor. I don't have a breakdown of how much it will cost. They said they would send the bill to insurance first then send me a bill. But it would be good to know what they are charging my insurance for so i know what it COULD cost me if they don't cover it. Also are they charging me less for the appointment since I saw an assistant and NOT the doctor? Also frustrating that I waited a half hour and the assistant only spent 5 minutes talking to me. Doesn't make me feel good that she has the best treatment plan.


StarStarStarStarStar Amazing Doctor  —    (Patient since Wed Jan 18 00:00:00 MST 2017)

My visits with Dr. Strachan is always pleasant and helps me understand what is happening with my skin 100%. She saved my skin from being dry and riddled with eczema now I don't get the steers and looks because my skin is different colors and bleeding I get the steers asking me what I use on my skin. I'm constantly being asked if my eczema went away and my response is no I just have a doctor that helps me manage my flare ups and use the products she told me to keep my skin moisturized! Dina Strachan is the only dermatologist I will ever go to again because I know she will always get the job done.


StarStarStarNo StarNo Star Dr. Strachan came of not very friendly —    (Patient since Wed Dec 02 00:00:00 MST 2015)

Dr. Strachan came of not very friendly. I didn't mind that the visit was short but she seemed annoyed at the questions I asked her and we were unable to have a conversation about the things she prescribed. I was a bit overwhelmed. I kind of felt upset leaving her office. She should take some clues from her staff who were perfectly nice/ patient/explained things in a clear and concise manner.


StarStarStarStarStar There isn't anything that I would change, the office runs very well and the staff is friendly and... —    (Patient since Fri Sep 16 00:00:00 MDT 2016)

There isn't anything that I would change, the office runs very well and the staff is friendly and professional.


StarStarStarStarStar I have already recommended your office to a colleague of mine.  —    (Patient since Wed Nov 09 00:00:00 MST 2016)

I have already recommended your office to a colleague of mine.


StarStarStarStarStar I love coming here!The dermatologist always gives me a prescription that actually works! The... —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

I love coming here! The dermatologist always gives me a prescription that actually works! The staff are very friendly and very accommodating!


StarStarStarStarStar Currently I have no complaints. The staff is friendly all the time —    (Patient since Wed Oct 12 00:00:00 MDT 2016)

Currently I have no complaints. The staff is friendly all the time. I find they always take time to answer my questions.


StarStarStarStarNo Star I experience thus far has always been pleasant —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

I experience thus far has always been pleasant. One improvement opportunity I would like to propose is that a doctor/physician assistant should see patients even if the patient the procedure is for a chemical peel e.g. the patient's condition may not allow for the peel and the nurse assistant may not have the knowledge to discern that.


StarStarStarStarStar The visit was terrible, probably my worst experience at a "doctor" —    (Patient since Thu Oct 08 00:00:00 MDT 2015)

The visit was terrible, probably my worst experience at a "doctor". Not only was Strachan incredibly rude and half way out the door while I still had questions, her entire prognostic was wrong. I had to go to another doctor for my problem to be taken seriously. The problem itself required an injection and proper prescription medication. It was my most frustrating and infuriating experience going to a doctor EVER. For some the rating shows as 5 star on this survey, it doesn't even deserve 1 star.


StarStarStarStarStar I love the treatment I receive at Aglow dermatology from beginning to end —    (Patient since Thu Jun 15 00:00:00 MDT 2017)

I love the treatment I receive at Aglow dermatology from beginning to end. Thank you to the whole team for always making my appointments comfortable yet speedy!


StarStarStarStarStar Unfortunately, I had an emergency reaction to a treatment prescribed —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

Unfortunately, I had an emergency reaction to a treatment prescribed. After 3 phone calls (and 2 voice mails) on the Friday, I received a call back on the following Tuesday when it was too late. I had to seek assistance from other dermatologist offices for help and my own online research to care for my chemical burns.


StarStarStarStarStar Nothing to change. Everything is excellent. Friendly staffs.  —    (Patient since Fri Aug 05 00:00:00 MDT 2016)

Nothing to change. Everything is excellent. Friendly staffs.


StarStarStarStarStar Dr. Strachan runs a highly efficient and effective practice —    (Patient since Tue Sep 08 00:00:00 MDT 2015)

Dr. Strachan runs a highly efficient and effective practice. I always appreciate not having to wait past my appointment time to be seen.


StarStarStarStarStar Always had a great experience. Dr. Strachan is amazing and so is Nicole —    (Patient since Wed Sep 30 00:00:00 MDT 2015)

Always had a great experience. Dr. Strachan is amazing and so is Nicole. They are my go to when I'm having my annoying acne flare-ups. I always feel comfortable and they are so knowledgable. Love them! The staff is fantastic too!


StarNo StarNo StarNo StarNo Star Not worth the travel... —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

While my visit was just a full-body check to make sure there have not been any changes. I am very disappointed in Dr. Strachan's bedside manner. I felt like I was intruding on her time and she was not very engaging. I do not expect her to sit and pat my hand but a little warmth and interest would not be a bad idea. This is my second and probably last time traveling to the city to see Dr. Strachan. I don't feel all that traveling from Queens is worth the time and effort given by Dr. Strachan. It is also disheartening, as a Black American, as I specifically was seeking a dermatologist of color, who might be a little more sensitive to one with brown skin and facial hair problems and not being able to offer other solutions (other than a device which I am a little unsure of).


StarStarStarStarStar My experience was very positive over all —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

My experience was very positive over all. I had some procedures done and was told, rather quickly, how to take care of the biopsied area, but it was very rushed, and was not written down, so now I need to call the office to get that information. Would be better if the at home follow ups were clear written down.


StarStarStarStarStar Always a good experience, staff is friendly and Nicole is the best! She's knowledgeable and... —    (Patient since Fri Sep 16 00:00:00 MDT 2016)

Always a good experience, staff is friendly and Nicole is the best! She's knowledgeable and passionate about her work.


StarStarStarStarStar Arrived nervous - left calm! —    (Patient since Thu Sep 17 00:00:00 MDT 2015)

Arrived nervous - left calm!


StarStarStarNo StarNo Star I felt Dr. Strachan's "bedside" manner could have been better —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

I felt Dr. Strachan's "bedside" manner could have been better. I was concerned about my reaction to some of the medicine I was prescribed, and Dr. Strachan seemed more focused on defending the products rather than helping me understand the problem and empathizing with my concerns. It was not my intention to challenge the treatment, but I felt that's how my questioning of the medicine was received, which led to what I felt was a defensive tone from Dr. Strachan.


StarStarStarStarStar The front desk receptionist are friendly, polite and professional. As well as the back office M.A —    (Patient since Fri Sep 04 00:00:00 MDT 2015)

The front desk receptionist are friendly, polite and professional. As well as the back office M.A. who is also vibrant and nice. However the doctor is very abrupt, straight to the point and non empathetic!


StarStarStarStarStar The receptionist/office manager on duty was very helpful and personable.  —    (Patient since Thu Feb 02 00:00:00 MST 2017)

The receptionist/office manager on duty was very helpful and personable.


StarStarStarStarStar I always have a pleasant office visit —    (Patient since Thu Dec 22 00:00:00 MST 2016)

I always have a pleasant office visit


StarStarStarStarStar I appreciate that on this visit. The doctors assistant knew what medication I was using —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

I appreciate that on this visit. The doctors assistant knew what medication I was using. Great job


StarStarStarStarStar I am AGLOW about Aglow. —    (Patient since Fri Sep 18 00:00:00 MDT 2015)

Dr. Dina Strachan and her staff are fabulous and professional. The office is very immaculate.


StarStarStarStarStar Everything was great, everyone is very friendly and makes you feel comfortable —    (Patient since Tue Jul 19 00:00:00 MDT 2016)

Everything was great, everyone is very friendly and makes you feel comfortable. But I had an early morning appointment and still feel like each time I go in I have to wait 20-30 minutes after my appointment time.


StarStarStarStarStar The Dr didn't call my prescription in before I arrived and I couldn't get it filled because my... —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

The Dr didn't call my prescription in before I arrived and I couldn't get it filled because my insurance didn't cover the one she prescribed. .but overall everything was fine


StarStarStarStarStar Nicole is great! Always a pleasure. Thank you again! —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Nicole is great! Always a pleasure. Thank you again!


StarStarStarNo StarNo Star My visit was perfectly fine - I came in for a routine body scan. Dr —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

My visit was perfectly fine - I came in for a routine body scan. Dr. Strachan was nice and willing to answer my questions. I do wish she had taken a little more time to scan my body for abnormal spots, especially given my family history of skin cancer (the scan seemed very quick). After leaving, I thought of a few spots I would have liked her to have noticed and looked at more closely.


StarStarStarStarNo Star my recent visit —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

prompt, courteous service.


StarStarStarStarStar I got in right away and it was extremely quick service —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

I got in right away and it was extremely quick service. Everyone was very nice and open to any questions I had.


StarStarStarStarStar Every single person I talked to in there was super wonderful. Thank you.  —    (Patient since Tue Dec 29 00:00:00 MST 2015)

Every single person I talked to in there was super helpful and wonderful. Thank you.


StarStarStarStarStar Last peel went very well! —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Aglow dermatology medical staff are knowledgeable and thorough. The secretaries are very courteous. Granola bars are much appreciated!


StarStarStarStarStar The only issue I had the assistant asked me what medication the doctor had me on —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

The only issue I had the assistant asked me what medication the doctor had me on. That is something they should know it's should be in my chart


StarStarStarStarStar I approached the window with a question about leaving my credit card information open on a form... —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

I approached the window with a question about leaving my credit card information open on a form for anyone to have access to. The older receptionist was trying to tell me it was mandatory for clients to leave their credit card information. I told her I did not feel comfortable about my information being a available to persons unknown to me; when "Angelica " abruptly interjected that I was told to have a credit card with me when I came for my visit. I was taken aback by her attitude and abrasive tone. She continued to rant on about me being advised to bring a credit card. I did not appreciate her tone and directed my conversation back to the older lady. I said that if I was told I did not remember being told. The person, I now know was Angelica, called me back while I was in my car driving and she rattled off a few things off to me, although I told her I was not in a position to write anything down. The older lady was kind enough to advise me to write a do not use without my authorization note. Angelica needs more training in professionalism and courtesy.


StarStarStarStarStar I saw Nicole today. She explained my options thoroughly and has a warm and genuine nature —    (Patient since Mon Jul 10 00:00:00 MDT 2017)

I saw Nicole today. She explained my options thoroughly and has a warm and genuine nature. I found this visit very helpful.


StarStarStarStarStar The staff was super sweet and understanding. Dr —    (Patient since Tue Jul 07 00:00:00 MDT 2015)

The staff was super sweet and understanding. Dr. Strachan on the other hand should really work on being more patient and compassionate. As a medical student and someone whose has family and friends in the medical profession I have never been spoken to the way Dr. Strachan spoke to me. She cut me off several times while I was talking and she had witty sarcastic responses to some of my genuine innocent comments and questions. I did leave knowing more about my skin condition but I still have a lot of unanswered questions which she seemed not to have the patients to answer. As someone pursuing to also become a dermatologist, meeting with her was a turn off. I'm really disappointed. I will never recommend anyone to this office and I will most certainly never be back.


StarStarStarStarStar Everyone is awesome as usual —    (Patient since Thu Jun 30 00:00:00 MDT 2016)

Everyone is awesome as usual. The wait time has reduced in terms of waiting in the exam room from when the specialist actually comes in to meet you. The entire staff is always nice and welcoming. I always send referrals their way.


StarStarStarStarStar The doctor listened to me. Gave me options which were practical and economical —    (Patient since Wed Jun 15 00:00:00 MDT 2016)

The doctor listened to me. Gave me options which were practical and economical. Financial information for getting further treatment was explained clearly. I was then able to schedule s follow up visit


StarStarStarStarStar I Love this place —    (Patient since Tue Oct 06 00:00:00 MDT 2015)

I Love this place and truly appreciate the fact that my insurance is accepted


StarStarStarStarStar I really enjoyed my visit and would absolutely refer Dr. Strachan to my friends and family —    (Patient since Tue Jun 30 00:00:00 MDT 2015)

I really enjoyed my visit and would absolutely refer Dr. Strachan to my friends and family. She is knowledgeable and has a kind energy.


StarNo StarNo StarNo StarNo Star The visit with the physician was rushed —    (Patient since Fri Jun 12 00:00:00 MDT 2015)

The visit with the physician was rushed. She did not take her time or examine my situation properly. She had a terrible bedside manner and was very condescending


StarStarStarStarStar Great! —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Nicole is a very good dermatology PA, she's knowledgeable and fast.


StarStarStarStarStar Always a pleasure! Aglow has the magic touch! —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Always a pleasure! Aglow has the magic touch!


StarStarStarStarStar After reading the reviews of  —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

After reading the reviews of Dr. Strachan's poor bedside manner, I must admit that I was very hesitant to keep my appointment. When the receptionist called to confirm my appointment, I explained the reason for my hesitancy and she advised me to "see for myself". Needless to say, my expectations were met and even exceeded. She is a wonderful MD with a great personality and I would recommend her at all time.


StarStarStarStarStar GREAT SERVICE —    (Patient since Thu Jan 07 00:00:00 MST 2016)

QUICK & HELPFUL SERVICE :) WILL BE BACK !


StarStarStarStarStar I would like to see discounted treatments and facial peels that are not covered by insurance.  —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

I would like to see discounted treatments and facial peels that are not covered by insurance.


StarStarStarStarStar I've been a client of Aglow for many years, and I am impressed by the knowledge and service that... —    (Patient since Wed Dec 09 00:00:00 MST 2015)

I've been a client of Aglow for many years, and I am impressed by the knowledge and service that the practice provides to its clients. However, for the past two appointments I've had to wait for more than fifteen minutes to be seen.


StarStarStarStarStar I was very impressed by the staff . —    (Patient since Fri Jun 26 00:00:00 MDT 2015)

I was very impressed by the staff .


StarStarStarStarStar My visit was warming I would just like for the doctor to spend a little more time in the room —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

My visit was warming I would just like for the doctor to spend a little more time in the room. I'm not disgusted as she did do her job and help. I understand there are other patients but five more minutes wouldnt hurt.


StarStarStarStarStar I would like for you to offer different facials for different skin concerns —    (Patient since Thu Jul 28 00:00:00 MDT 2016)

I would like for you to offer different facials for different skin concerns


StarStarStarStarStar I need more options placed before me  —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

I need more options placed before me


StarStarStarStarStar good service  —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

The staff was friendly & very helpful and I was called in for appointment in a timely manner my waiting time wasn't long at all.


StarStarStarStarStar The staff was incredibly helpful and informative. —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

The staff was incredibly helpful and informative.


StarStarStarStarNo Star Nice experience —    (Patient since Fri Jun 17 00:00:00 MDT 2016)

Dr. Strachan was attentive to my needs and gave good options for treatment


StarStarStarStarStar I did not feel as though my skin conditions were being treated. Travel long distance to the appts —    (Patient since Tue May 26 00:00:00 MDT 2015)

I did not feel as though my skin conditions were being treated. Travel long distance to the appts. Only to find out all the Meds being prescribed for me were all expensive or not covered by insurance. Samples were never once offered to start the treatment.


StarStarStarStarStar My visits are always satisfactory , all my questions always get answered and I always look... —    (Patient since Tue May 03 00:00:00 MDT 2016)

My visits are always satisfactory , all my questions always get answered and I always look forward to the next visit . I have no complaints .


StarStarStarStarStar I had a VI peel and the woman who applied was wonderful —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

I had a VI peel and the woman who applied was wonderful. She was friendly and helped with any questions I had.


StarStarStarStarStar I went for a follow-up and saw the dr —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

I went for a follow-up and saw the dr. for an approximately 5 minute chat regarding a past treatment. when i left there was confusion at the front desk as to what i would be charged for the visit. i don't know if dr. strahan was consulted but in the end i was charged $115.00 for that visit. disproportionate and confusing.


StarStarStarStarStar I always feel that I am in good hands at Aglow Dermatology —    (Patient since Thu Jun 15 00:00:00 MDT 2017)

I always feel that I am in good hands at Aglow Dermatology. The office is run in a professional and organized fashion and the staff listens to me and takes good care of me every time regardless of who I am seeing and who is assisting them. I recommend your practice to friends and family all of the time and will continue to do so. Thank you and keep up the great work!


StarStarStarStarStar Everything was perfect. .no problems..courteous staff professional Doctor. .happy with the services —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

Everything was perfect. .no problems..courteous staff professional Doctor. .happy with the services


StarStarNo StarNo StarNo Star My time with the doctor was shorter than the time I waited for the appointment and that was only... —    (Patient since Mon May 04 00:00:00 MDT 2015)

My time with the doctor was shorter than the time I waited for the appointment and that was only 10 mins. I felt the doctor rushed through her initial analysis basically feeding off of my answers versus looking at what was going on. I know she's a professional but I would hope she would look first and ask questions versus what she did which was "what are you here for" and then diagnose ,e vase don what I said. When I asked her to look It felt like she was pained to do so. What to change? Spend time with your patients, give them all options and not just one. 10 years ago ...she was the same way.


StarStarNo StarNo StarNo Star Wasn't impressed —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

My visit felt rushed. She was abrupt and never touched or examined my skin she just looked at it. She never gave any advice she just said she would give me two prescriptions. She didn't give instructions on how to use. I paid for visit myself as I am not from the US. What a waste of my money.


StarStarStarStarStar My visit felt a bit rushed. —    (Patient since Mon Sep 12 00:00:00 MDT 2016)

My visit felt a bit rushed.


StarStarStarStarStar Dr made me feel like my  —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

Not the best experience. Didn't feel like the Dr understood my objectives or that she cared about helping me achieve them. It was an average experience and I'll likely look for a new dermatologist if my follow up experience is the same. Although, the front desk was fantastic!! Great attitude and helpful!!! Disappointed with the doctor.


StarStarStarStarStar I waited almost 2 hours for the appointment and wasn't handled politely  —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

I waited almost 2 hours for the appointment and wasn't handled politely


StarStarStarStarStar Great dermatologist! —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Aglow Dermatology is an ideal clinic to get your skin problems taken care of. The staff and medical personnel are awesome. The place is clean. I know, cause I have been going there for years.


StarStarStarStarStar This absolutely the best dermatology office in New York —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

This absolutely the best dermatology office in New York. Everyone on the staff is polite, friendly, and always smiling. The appointment service is great, text and email reminders. I refer everyone to Aglow Dermatology.


StarStarStarStarStar Fantastic service - Thank you! —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

Fantastic service - and most importantly, great and thoughtful medical care. Thank you!


StarStarStarStarStar You guys are great. I was apprehensive to see anyone other than Dr —    (Patient since Wed Dec 09 00:00:00 MST 2015)

You guys are great. I was apprehensive to see anyone other than Dr. Strachan when Nicole was added to the staff. Now I'm very attached to Nicole as well. She's warm, friendly and she knows her stuff.


StarStarStarStarNo Star the service was prompt and respectful —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

the service was prompt and respectful


StarNo StarNo StarNo StarNo Star Cold As Ice —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

I can't say that I've ever experienced such a cold and unwelcoming bedside manner from a doctor. I will not return.


StarStarStarStarStar Awesome —    (Patient since Fri Apr 10 00:00:00 MDT 2015)

My acne is under control. I am on the road to clearer skin.


StarStarStarStarStar Excellent service. I'll see you again next month  —    (Patient since Fri Feb 26 00:00:00 MST 2016)

Excellent service. I'll see you again next month


StarStarStarStarStar Very professional and caring —    (Patient since Thu Aug 18 00:00:00 MDT 2016)

Very professional and caring


StarStarStarStarNo Star Only the first visit. Was treated pleasantly though. Staff seemed knowledgeable and polite —    (Patient since Thu Mar 26 00:00:00 MDT 2015)

Only the first visit. Was treated pleasantly though. Staff seemed knowledgeable and polite


StarStarStarStarStar Reception was pleasant and helpful. The waiting room was bright and clean with comfortable seating —    (Patient since Mon Apr 20 00:00:00 MDT 2015)

Reception was pleasant and helpful. The waiting room was bright and clean with comfortable seating. The PA was professional and courteous when asking what my issues were. I loved the treatment rooms with the privacy French doors. Gave the space a home-like l, welcoming feel. Dr. Strachan was lovely and listened and addressed my issues effectively. I'm looking forward to continuing treatment with her.


StarStarStarStarStar Great & knowledgeable dermatologist —    (Patient since Fri Jul 22 00:00:00 MDT 2016)

Great & knowledgeable dermatologist. Very comfortable seeing her, talking to her and allowing her to treat me confidently.


StarStarStarStarStar I was wondering if you could digitize the patient history form that we all need to fill when we... —    (Patient since Wed Mar 18 00:00:00 MDT 2015)

I was wondering if you could digitize the patient history form that we all need to fill when we first visit. Saves patients and staff time if we can fill it out digitally before the visit and it feeds into your database so staff don't have to feed them into the system, if that's what they do. Otherwise, I'm very happy with my experience. Will come back and refer friends.


StarStarStarStarStar Not sure the music in the room works for me , but that is such a small matter and nothing to do... —    (Patient since Wed Mar 18 00:00:00 MDT 2015)

Not sure the music in the room works for me , but that is such a small matter and nothing to do with the service I received . Nicole was excellant and listened to my concerns and I would reccomend her to my friends.


StarStarStarStarStar Dr Dina, and her staff are very professional, my 15 yrs old love her staff interaction  —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

Dr Dina, and her staff are very professional, my 15 yrs old love the interaction , she has with them


StarStarStarStarStar I woke up with a brand new face!!! The best experience ever...Thanks Dr —    (Patient since Tue Mar 03 00:00:00 MST 2015)

I woke up with a brand new face!!! The best experience ever...Thanks Dr. Strachan for making me feel brand new again.


StarStarStarNo StarNo Star I thought I was coming to see Dina, only after arriving was I told I would be seeing another... —    (Patient since Wed Feb 25 00:00:00 MST 2015)

I thought I was coming to see Dina, only after arriving was I told I would be seeing another doctor. There was a student in on my visit, I was not asked but rather told she would be there. This is a private doctor and not a teaching hospital so I was surprised. She had pulled down my underwear and was inside it without warning and that was not cool.


StarStarStarStarStar It was good. Staff very nice! Wait time was fast.  —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

It was good. Staff very nice! Wait time was fast.


StarStarStarStarStar Dr. Strachan's medical assistants are extremely helpful and caring. Dr —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

Dr. Strachan's medical assistants are extremely helpful and caring. Dr. Strachan's bedside manner has improved. I didn't feel as if I was trying to be rushed out. She took her time and addressed my questions. Thank you!


StarStarStarStarStar Every visit has always been pleasant. I would change nothing —    (Patient since Fri Aug 26 00:00:00 MDT 2016)

Every visit has always been pleasant. I would change nothing


StarStarStarStarStar Great services! No complaints at all!Thank you, guys! —    (Patient since Fri Aug 05 00:00:00 MDT 2016)

Great services! No complaints at all! Thank you, guys!


StarStarStarStarStar I didn't like that I was asked to pay and sign my receipt while in the exam room being prepped for... —    (Patient since Mon Feb 16 00:00:00 MST 2015)

I didn't like that I was asked to pay and sign my receipt while in the exam room being prepped for the procedure.


StarStarStarStarStar Doctor, nurses, and the front desk people are all super nice! —    (Patient since Tue May 26 00:00:00 MDT 2015)

Doctor, nurses, and the front desk people are all super nice!


StarStarStarStarStar it was perfect as always! —    (Patient since Fri Mar 03 00:00:00 MST 2017)

it was perfect as always!


StarStarStarStarStar Professional and friendly  —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

Dr.Strachan was straightforward and accurate when she diagnosed me with my hair loss. She explains all details and her staff was also helpful to answer ally questions. I was 15 minutes late and she still took me. I will go again!!!


StarStarStarStarNo Star Simple treatment. Dr. and staff were pleasant as always. —    (Patient since Tue Feb 02 00:00:00 MST 2016)

Simple treatment. Dr. and staff were pleasant as always.


StarStarStarStarStar she was the most unfriendly doctor I ever visited, exact reason I haven't been back Also my... — 

she was the most unfriendly doctor I ever visited, exact reason I haven't been back Also my friend no longer uses her services!


StarStarStarStarStar Dr. Strachan Is a Brilliant Dermatologist! —    (Patient since Wed Apr 12 00:00:00 MDT 2017)

I have known the doctor a long time and have the highest regard for her integrity and focus. She has also solved several baffling skin problems I've had over the years. She is hard-working, dedicated and intelligent. Highly recommended!


StarStarStarNo StarNo Star Pretty much as expected —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Dr. Strachan is obviously very smart and well-qualified. I already knew what was wrong with my skin (have had the condition my entire life) and just needed some relief from a bad flare-up, so the fact that the face-time was minimal and the interaction was a little rushed & condescending didn't really impact the outcome for me. The office staff were pleasant. The waiting vs. patient care time ratio was poor, but even so, the total wait time was not bad and definitely no worse than any other busy medical practice. I did appreciate the fact that -- since I was there for a medical reason -- there was not a heavy sell for cosmetic services, which is an icky thing that definitely happens a lot in other dermatology practices I've been to. Bottom line: it is completely straightforward, competent medical care delivered in a totally average manner.


StarStarStarStarNo Star More homeopathic solutions. —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

More homeopathic solutions.


StarStarStarStarStar Great greeting Team! It is always important to be greeted with a smile and "I am happy to see you... —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

Great greeting Team! It is always important to be greeted with a smile and "I am happy to see you " attitude. Dr. Strahan is very luck to have such a wonderful team. Have super 2015!!


StarStarStarStarStar Things couldn't be better. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

Things couldn't be better.


StarStarStarStarStar 5 stars —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

It's everything I'd expect in a proper dermotologist office.


StarStarStarStarNo Star Nice people, good care —    (Patient since Wed Nov 12 00:00:00 MST 2014)

It was a pleasant experience overall, I was taken care of diligently and with care. I would definitely recommend Aglow Dermatology to my close ones.


StarStarStarStarStar The rooms can be a bit chilly, especially when a full body exam is taking place.  —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

The rooms can be a bit chilly, especially when a full body exam is taking place.


StarStarStarStarStar I was late. I called ahead to inform the staff. I was seen shortly after I arrived. —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

I was late. I called ahead to inform the staff. I was seen shortly after I arrived.


StarStarStarStarStar I love going to this dermatologist.. —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

I love going to this dermatologist... I've been going for years and the staff is welcoming and very professional, unfortunately I found out my insurance doesn't me going to the visits...So now it's the end of a great thing .


StarStarStarStarStar Aglow Dermatology —    (Patient since Fri Sep 23 00:00:00 MDT 2016)

Dr. Strachan is A-1 all around. She has been my dermatologist for more than 10 years. Her physician assistant, Nicole, is personable, super knowledgeable about the complexities of African-American skin, and takes her time with every visit. Another assistant and the aesthetician are so sweet and knowledgeable. The women at the front desk are so welcoming. No attitudes like receptionists at other doctors' offices. I love that she offers a full range of services like skin treatments and facials. Her office always keeps up with the latest in skin care.


StarStarStarStarStar I love my visits to Dr —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

I love my visits to Dr. Strachan's office, you really run an efficient, professional - yet friendly office. I came by your office through a recommendation and have paid it forward. Perhaps sending out a newsletter with product recommendations? I really trust Dr. Strachan's opinions.


StarStarStarStarStar Wonderful —    (Patient since Fri Sep 19 00:00:00 MDT 2014)

The whole staff is amazing. These ladies are on it when it comes to the patient. Thank you


StarStarStarStarStar Peel was great! —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

My peel went very well. Thank you and congratulations to Dr. Strachan on being selected by her peers as a NYC area's SuperDoctors.


StarStarStarStarStar Great service; very solution oriented! —    (Patient since Wed Mar 22 00:00:00 MDT 2017)

Great service; very solution oriented! Nicole is so attentive to my needs, I absolutely appreciate her efforts in making me comfortable and resolving my issues.


StarStarStarStarNo Star Great Improvement —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

There has been great improvenent in both wait time and attitude since the PE has arrived.


StarStarStarStarStar I was frustrated having to wait an hour past appointment time. Otherwise, everything was great. —    (Patient since Thu Aug 21 00:00:00 MDT 2014)

I was frustrated having to wait an hour past appointment time. Otherwise, everything was great.


StarStarStarStarStar As usual my appointment went well. There's nothing I would change  —    (Patient since Tue Feb 11 00:00:00 MST 2014)

As usual my appointment went well. There's nothing I would change


StarStarStarStarStar The derm that assisted me was great. She allowed me to talk and listened —    (Patient since Thu Apr 20 00:00:00 MDT 2017)

The derm that assisted me was great. She allowed me to talk and listened. She made an assessment only after hearing me out and looking at the situation. She didn't over talk me or ambush the conversation so I felt at ease and comfortable. I felt I was good hands.


StarStarStarStarNo Star New client —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Very thorough appointment; my questions and concerns were answered and I was given the chance to learn about and receive treatments I had not considered, but found very beneficial. Will be a return client.


StarStarNo StarNo StarNo Star Unsatisfied Customer —    (Patient since Tue Jul 15 00:00:00 MDT 2014)

I made my appointment to see Dr. Strachan based on the positive reviews that I saw online regarding her medical treatments. My visit with Dr. Stachan lasted less than 5 minutes, and I didn't feel satisfied with my visit after I left. My treatment plan was not discussed with me, I was only told that they will send the medication to the pharmacy for me. I travelled from Queens to see this Doctor, and I don't think that I will make another appointment based on my first encounter.


StarStarStarStarStar LOVED the assistant - she was great!  —    (Patient since Thu Nov 03 00:00:00 MDT 2016)

LOVED the assistant - she was great!


StarStarStarStarStar This was on of my best visits! I didn't wait at all although I never have waited over 15 minutes —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

This was on of my best visits! I didn't wait at all although I never have waited over 15 minutes. I felt welcomed by the staff the moment I walked in the door and I was offered a friendly reminder of what I needed to bring in for my next appointment. The doctor was kind and offered the information I needed to consider a new procedure.


StarStarStarStarStar The doctor did not spend much time with me —    (Patient since Tue Jul 15 00:00:00 MDT 2014)

The doctor did not spend much time with me. I felt rushed during the appointment and I forgot to ask a question about an issue I am having.


StarStarStarStarStar I felt everything about AGLOW was professional —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

I felt everything about AGlow was professional and informative. The staff was very friendly and explained everything to me. The doctor saw me after being seated in her examining room within 2-3 minutes. My concerns were addressed and suggestions made for future care. The waiting area and examination rooms were clean and organized with plenty of reading materials and advertisements. My entire experience was great. Leila Barnes


StarStarStarStarStar The peels were awesome! I highly recommend Aglow Dermatology-the staff is great, the clinic is... —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

The peels were awesome! I highly recommend Aglow Dermatology-the staff is great, the clinic is clean and inviting.


StarStarStarStarStar Great —    (Patient since Mon Mar 10 00:00:00 MDT 2014)

Lots of improvement since I started coming. Thanks!


StarStarStarStarStar I waited an hour before the doctor saw me and then she spent a total of 3 minutes with me —    (Patient since Tue Jul 01 00:00:00 MDT 2014)

I waited an hour before the doctor saw me and then she spent a total of 3 minutes with me. Would not go back.


StarStarStarStarStar Quick, Helpful and Professional —    (Patient since Thu Jun 26 00:00:00 MDT 2014)

I had a great experience at Dr. Strachan's office. She was informative, listened to my questions and provided thorough answers. I would recommend this practice to anyone who is looking for a dermatologist.


StarStarStarStarNo Star Aglow Dermatology —    (Patient since Fri Oct 04 00:00:00 MDT 2013)

I've been coming to see Dr. Dina Strachen for the last 3 years and I'm happy with her services


StarStarStarNo StarNo Star bedside manner lacking —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

After a few years as a patient, I am considering switching back to my former dermatologist. Yesterday I found Dr. Strachan to be a bit snippy, impatient, and dismissive. I understand that time is money, but it isn't nice to feel like my questions are burdensome to my doctor, and I was definitely catching some 'tude.


StarStarStarStarStar I would have like more of a explanation of my situation and also how can someone determine... —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

I would have like more of a explanation of my situation and also how can someone determine something if they didn't even touch the skin. Also I was wondering why the rush, it would be been nice if the Dr., volunteer to look at my face and the acne and dry skin without me having to ask her to do. So I didn't get my skin look at and I was waiting more than I got examined.


StarStarStarStarStar I always receive excellent services. —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

I always receive excellent services.


StarStarStarStarNo Star Thorough, just like I like it! —    (Patient since Thu Jul 30 00:00:00 MDT 2015)

Dr. Strachan was thorough & so was the staff.


StarStarStarStarStar I have been so pleased since finding Dr. Strahan —    (Patient since Mon Jun 09 00:00:00 MDT 2014)

I have been so pleased since finding Dr. Strahan. My only concern would be that she'll become so well-published & sought out that it will become impossible to book with her. I've had extremely positive interactions with both her and her office personnel.


StarStarStarStarStar I wouldn't change anything, I'm always satisfied when I leave there  —    (Patient since Tue Feb 11 00:00:00 MST 2014)

I wouldn't change anything, I'm always satisfied when I leave there


StarStarStarStarNo Star  —    (Patient since Fri May 04 00:00:00 MDT 2012)

PA is good, office staff is nice. Thank you!


StarNo StarNo StarNo StarNo Star Stay Away —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

If you want quality attention and service, please do yourself a favor and go somewhere else.


StarStarStarStarStar DR. Dina Strachan  —    (Patient since Wed May 13 00:00:00 MDT 2015)

I would refer her to anyone for dermatology. She is great at what she does. I had a pigmentation On my forehead for years and within the first 2 months of meeting with her its already clearing up !!!


StarStarStarStarStar I don't see results from my treatment and I know what results look like and I thought one of the... —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

I don't see results from my treatment and I know what results look like and I thought one of the receptionists was not nice.


StarStarStarStarStar The staff is always friendly and professional —    (Patient since Fri Sep 16 00:00:00 MDT 2016)

The staff is always friendly and professional. I have and will continue to refer my family and friends to this office, they're great.


StarStarStarStarStar Great service —    (Patient since Tue May 06 00:00:00 MDT 2014)

Like the service I was provided


StarStarStarStarStar Very friendly front end staff.  —    (Patient since Tue May 06 00:00:00 MDT 2014)

Very friendly front end staff.


StarNo StarNo StarNo StarNo Star The RX only had one small tube of cream - which was 250% not enough for my actual problem —    (Patient since Wed Sep 25 00:00:00 MDT 2013)

The RX only had one small tube of cream - which was 250% not enough for my actual problem. I had to buy a second tube (after getting into a heated argument with the Dr's assistant to "justify" why I needed more cream (which is still working but is not gone!) for about $60 - i.e. no insurance coverage. They would not adjust directions so that the insurance would cover it. I will not recommend anyone to go there. I do not plan to return. It is obvious when you go that unless you are spending lots of money on Botox or other cosmetic procedures, then they do not have much time for you.


StarStarStarStarStar Being that this was my first time meeting Dr. Strachan —    (Patient since Mon Apr 28 00:00:00 MDT 2014)

Being that this was my first time meeting Dr. Strachan. I felt rushed when I asked her a question she not only looked annoyed but a little frustrated. As a business owner first impressions is so important for repeat business. She is an accomplish women who knows her stuff. Maybe if she smile more and show patience when a question is ask her reviews will be a lot better. I hope this helps!


StarStarStarNo StarNo Star Great service-- Although I have not met Dr —    (Patient since Wed Mar 22 00:00:00 MDT 2017)

Great service-- Although I have not met Dr. Strachan, which was my primary reason for choosing her; however, at my visits Nicole her PA has been great. It is difficult to get someone on the phone or to return calls. Additionally, I was charged for shots and was not informed until my following visit; the extra charge should have been mentioned on the visit it was administered. I also don't understand the pharmacy restriction. I have a pharmacist that I have been using for years and I am not clear on why Dr. Strachan wants to use only Irmat. It seems illegal not to give her patients options. For these reasons, I took my rating down to 3 starts -- otherwise it is a good practice.


StarStarStarStarStar I felt like the appointment was rushed. —    (Patient since Fri Apr 25 00:00:00 MDT 2014)

I felt like the appointment was rushed.


StarStarStarStarNo Star Very professional and to the point dermatologist —    (Patient since Tue Apr 29 00:00:00 MDT 2014)

I went here for a second opinion and I'm very happy I did.


StarStarStarStarStar I had a wonderful experience —    (Patient since Tue Mar 24 00:00:00 MDT 2015)

I had a wonderful experience. Thank you very much!


StarStarStarNo StarNo Star - more time with the physician- list of services not covered by insurance and their prices-... —    (Patient since Thu Aug 01 00:00:00 MDT 2013)

- more time with the physician - list of services not covered by insurance and their prices - detailed plan about addressing specific skin issues


StarStarStarStarStar Excellent visit —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

This was my first visit and I was greeted warmly by both the receptionist and doctor's assistant which made me feel welcome. I was embarrassed about why I was there but Dr. Strachan was so professional, so knowledgeable and friendly that I immediately felt less self conscious. As a matter of fact she made my issue seem so much more clear than the urgent care doctor and my gynecologist had! I would recommend a friend in a heartbeat.


StarStarStarStarStar Loved my visit —    (Patient since Tue Apr 22 00:00:00 MDT 2014)

I had a great experience. Thank you for your help!


StarStarStarStarStar As always great service by Nicole and the staff —    (Patient since Wed Jan 15 00:00:00 MST 2014)

As always great service; however, before services are provided I was not aware of additional costs until my follow up. Also, it would be nice if samples are provided, especially with the exorbitant costs of prescriptive medicine.


StarNo StarNo StarNo StarNo Star Dr. Strachan has ZERO bedside manner. Rude, impatient and hurried —    (Patient since Wed Feb 13 00:00:00 MST 2013)

Dr. Strachan has ZERO bedside manner. Rude, impatient and hurried. I am an Emergency Medicine resident physician so I am aware of time constraints and being inundated with patients; however, being courteous and respectful is the least of what a (good) physician can do. Your (Asian) receptionist is also extremely rude and impatient. There is an older (Black) female receptionist who is quite lovely, though.


StarNo StarNo StarNo StarNo Star Worst dermatologist I have ever been to. I will never go back. —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

Worst dermatologist I have ever been to. I will never go back.


StarStarStarStarNo Star I attempted to call the office once I realized I would be late and didn't get anyone on the phone —    (Patient since Fri Apr 25 00:00:00 MDT 2014)

I attempted to call the office once I realized I would be late and didn't get anyone on the phone. I've called the office before during the office hours posted on the website and was not able to reach anyone. I find this to be a little frustrating.


StarStarStarStarStar My visit was for botox, —    (Patient since Mon Oct 21 00:00:00 MDT 2013)

My visit was for botox, plus I had questions about my neck. As per usual, Dr. Strachan was caring and efficient. She also gave me a solution about my saggy neck skin, so I'm going to go for more Pelleve on just that area.


StarStarStarStarNo Star Please dont use medical terms with patients without an explaination of the medical term.  —    (Patient since Tue Apr 15 00:00:00 MDT 2014)

Please dont use medical terms with patients without an explaination of the medical term.


StarStarStarStarStar My initial visit went through very quickly and despite that I had transportation issues on my way... —    (Patient since Thu Apr 10 00:00:00 MDT 2014)

My initial visit went through very quickly and despite that I had transportation issues on my way there she still fit me. However, as I apologized to the initial person at the front desk (which she was extremely understanding and professional) the young Asian assistant rolled her eyes and made a remark that I felt was uncomforting and unnessary. Otherwise Dr. Strachan and the rest of her staff was comforting and professional.


StarStarStarStarStar Although cyst if inflamed are unpleasant in nature, just as a dentist applies novacain to an area... —    (Patient since Thu Apr 10 00:00:00 MDT 2014)

Although cyst if inflamed are unpleasant in nature, just as a dentist applies novacain to an area he is about to stick with a needle, there should have been something applied to my back to help me deal with the uncomfortableness feeling of being stuck several times with a needle. I'm human, not a piece of fabric. I was not given any options but the cost for numbing meds would not have been a problem. Instead I was told instead by Dr Strachan after I could not take the pain after the 4th pearcing, that I would have to endure several more needles the next time just to get the cyst removed. Well, NO THANK YOU. The pain was such that If I have to have ambulatory surgery to get it removed, then so be it. I received no options nor compassion regarding how painful the initial process would be. I'll take some savings along with my good insurance and go somewhere else and have a less traumatizing experience.


StarStarStarStarStar visit —    (Patient since Fri Apr 04 00:00:00 MDT 2014)

great service and very professional


StarStarNo StarNo StarNo Star Probably my last visit. Came because Dr Strachan, whom I am now never or rarely seen by —    (Patient since Thu Jun 21 00:00:00 MDT 2012)

Probably my last visit. Came because Dr Strachan, whom I am now never or rarely seen by. I know I don't have issues as severe as some. The Irmat pharmacy I was referred to is disorganized and ineffective and completely unlike the impression I was given by the physicians assistant. One of my meds had not been communicated to the pharmacy (Finacea), so I had to call th doctors office back. The pharmacy never called, I had to call them; they had no record of my prescription on my first call; their phone system is terrible; and 4 days after my appointment, I'm still awaiting my medication.


StarStarStarStarStar It was a pleasure seeing Dr. Strachan and interacting with her staff. —    (Patient since Mon Apr 07 00:00:00 MDT 2014)

It was a pleasure seeing Dr. Strachan and interacting with her staff.


StarStarStarStarStar I appreciate the courtesy and professionalism of the staff as well the fact the place was quite... —    (Patient since Wed Mar 26 00:00:00 MDT 2014)

I appreciate the courtesy and professionalism of the staff as well the fact the place was quite clean and neat. It is obvious that your patients are very important to you. The doctor and staff remained very attentive as I communicated with them. I had your undivided attention. There is a rare treat in the doctor's office; snack is provided in the waiting area. I believe that patients who come across this health care staff will leave feeling affirmed as individuals who are valued. The waiting area is somewhat small. However, since patients are attended to promptly and there is no over crowding, it works.


StarStarStarStarStar Very professional! —    (Patient since Thu Dec 05 00:00:00 MST 2013)

You are all always wonderful! I always leave with my questions answered and my problems solved. I am a busy person and I love that my scheduled appointment was taken seriously and I was able to go back to work as needed! Thanks !


StarStarStarStarStar Overall it was good —    (Patient since Tue Apr 01 00:00:00 MDT 2014)

Overall it was good. I am however experiencing a weird situation in trying to obtain a medication that my insurance does not cover. Seems as though the office just does not want to deal with my pharmacy thus causing me to pay $80 instead of a $5 copay :((


StarStarStarStarStar Aglow Dermatology Rated A+ —    (Patient since Fri Jan 17 00:00:00 MST 2014)

Absolutely the best experience I've had going to the dermatologist. All of my questions get answered.


StarStarStarStarStar survey —    (Patient since Thu Mar 20 00:00:00 MDT 2014)

My visit was pleasant. I felt comfortable with how the doctor presented herself and confident with her diagnostics regarding my skin problem.


StarStarStarStarStar survey —    (Patient since Thu Mar 20 00:00:00 MDT 2014)

My visit was pleasant. I felt comfortable with how the doctor presented herself and confident with her diagnostics regarding my skin problem.


StarStarStarStarStar ***** —    (Patient since Mon Jan 07 00:00:00 MST 2013)

I've been fully happy with all of my results and recommendations by Dina and her team and would recommend anyone to visit her office.


StarStarStarStarStar Top notch dermatology!  —    (Patient since Tue Sep 03 00:00:00 MDT 2013)

Aglow Dermatology exceeded my expectations! I was suffering from adult acne. After completing my 3 months on Accutane I can't believe my results! I receive compliments daily about my improvements! Thanks so such Dr. Dina and your knowledgeable staff from your PA, nurses and receptionist!


StarStarStarStarStar Very good service! —    (Patient since Fri May 04 00:00:00 MDT 2012)

I like Dr. Strachan straightforward and no nonsense style while being personable. Aglow Dermatology staff is courteous and helpful.


StarStarStarStarStar Awesome —    (Patient since Fri Mar 07 00:00:00 MST 2014)

You guys are great, thanks.


StarStarStarStarStar I love the change my skin is going through  —    (Patient since Tue Feb 04 00:00:00 MST 2014)

I love the change my skin is going through . I love the fact that I can come on my lunch break and be in and out . She is quick but thorough as well.


StarStarNo StarNo StarNo Star okay service —    (Patient since Mon Mar 10 00:00:00 MDT 2014)

The appointment was done in like 5 mins. I wasn't really explained on my situation.


StarStarStarStarStar My Visit with Dr. Strachan and her staff left me with an enthusiastic feeling —    (Patient since Wed Nov 06 00:00:00 MST 2013)

My Visit with Dr. Strachan and her staff left me with an enthusiastic feeling. Knowing that a medical practice can be so efficient and pleasant gives me hope that the medical profession is improving. Looking forward to another opportunity to visit. Thank you all.


StarStarStarNo StarNo Star I was blindsided by the fact that I had to pay $225 for a consultation which lasted about 5... —    (Patient since Fri Feb 28 00:00:00 MST 2014)

I was blindsided by the fact that I had to pay $225 for a consultation which lasted about 5 minutes then pay for a jessner peel for $225. When I called prior, I wasn't told about a consultation fee nor when I got there. Until when the medical assistant who came in to prep me, I was embarrassed by the situation. Then I was told either I pay for consultation and come back for a peel. Instead I got the peel as it was not my fault there was a lack of communication both on the website and with employees. Also, they need to train their employees on the different types of peels.


StarStarStarStarStar I found Dr Strauchen to be prompt,courteous, friendly and professional —    (Patient since Tue Mar 04 00:00:00 MST 2014)

I found Dr Strauchen to be prompt,courteous, friendly and professional. She did not try to talk me into expensive products or procedures but, rather, made suggestions for inexpensive over the counter product that might help me and is trying a conservative and inexpensive course to address some of my other skin issues. I left her office feeling that my concerns were heard.


StarStarStarStarStar I feel very comfortable every time I enter the office and I really love Nicole's bedside manner... —    (Patient since Wed Jan 15 00:00:00 MST 2014)

I feel very comfortable every time I enter the office and I really love Nicole's bedside manner....she's great!


StarStarStarStarStar Dr. Strachan was very knowledgable but I felt as if she wanted to race out to see the next patient —    (Patient since Mon Feb 24 00:00:00 MST 2014)

Dr. Strachan was very knowledgable but I felt as if she wanted to race out to see the next patient. Even if/though she is very busy, she should try hader not to make her patients feel as if they are holding her back.


StarStarStarStarStar Excellent! —    (Patient since Tue Mar 04 00:00:00 MST 2014)

I am excited to get started!


StarStarStarStarStar Great first visit! —    (Patient since Fri Feb 14 00:00:00 MST 2014)

First time at office great service!


StarStarStarStarStar Good visit —    (Patient since Thu Feb 20 00:00:00 MST 2014)

Friendly, thorough, knowledge


StarStarStarStarStar Review the medical history that the patient completes prior to meeting them —    (Patient since Fri Feb 14 00:00:00 MST 2014)

Review the medical history that the patient completes prior to meeting them. The robotic approach was typical but not expected at such a prestigious office. I work for an insurer and understand reimbursement, as well as 15 minutes with a patient. I left confused about what a mole was as opposed to the other marks on my face that were referred to as something else that could be removed. When I received a follow up call and asked about removing a different raised mole, Nicole said that I would have to come in again.


StarStarStarStarStar Love working with Nicole! She is well-educated, extremely personable, and pleasant. —    (Patient since Wed Apr 17 00:00:00 MDT 2013)

Love working with Nicole! She is well-educated, extremely personable, and pleasant.


StarStarStarStarStar service —    (Patient since Fri Feb 14 00:00:00 MST 2014)

Excellent service and front line professionalism.


StarStarStarStarStar Showing time for the patients —    (Patient since Tue Aug 27 00:00:00 MDT 2013)

I didn't see Dr. Dina during my last visit. I saw her intern. Her intern was very nice. She stayed in the room and took her time to answer all questions and suggest a few things. Which that reminds me. Whenever I see Dr. Dina, it seems like she is in a rush to get out of the room. She is still smiling and nice. However, I feel like I need to quickly ask her the question or don't ask at all so I'm not in the way of slowing her down. At the end of the day, she is doing her job but I wish she can show that she has time for me.


StarStarStarStarStar Please stick closer to the appointment time. Thank you. —    (Patient since Mon Feb 17 00:00:00 MST 2014)

Please stick closer to the appointment time. Thank you.


StarStarStarStarStar Nicole is my new favorite person. I genuinely look forward to my visits to the office —    (Patient since Wed Jan 15 00:00:00 MST 2014)

Nicole is my new favorite person. I genuinely look forward to my visits to the office. Love everyone there.


StarStarStarStarStar Nicole was great!! Extremely helpful and friendly! —    (Patient since Tue Jun 11 00:00:00 MDT 2013)

Nicole was great!! Extremely helpful and friendly!


StarNo StarNo StarNo StarNo Star The Worst Exam Ever! —    (Patient since Fri Sep 06 00:00:00 MDT 2013)

The so called full body screening was performed in a harsh, crude and cursory manner. Since I have skin cancer in my family, i will now need to see a compassionate doctor who is OK with actually examining my body. I would not recommend this doctor for even a facial peel.


StarStarStarStarStar The visit was great the wait was not.... —    (Patient since Mon Feb 17 00:00:00 MST 2014)

The visit was great the wait was not....


StarNo StarNo StarNo StarNo Star Dr —    (Patient since Tue Aug 14 00:00:00 MDT 2012)

Dr. Strahan is a very accomplished women I have researed her credentials however she is lacking in the compassion department. My issue may have been minor compared to most but I am paying for a service and deserve the same amount of time and effort that anyone else gets. I had questions regaurding different concerns and she did was write a prescirption


StarStarStarStarStar Great and easy —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

Both Dr. Strachan and her front desk associate were pleasant and efficient. It was fast and friendly, just as it should be!


StarStarStarStarStar First impressions —    (Patient since Wed Sep 26 00:00:00 MDT 2012)

Although I still have a few questions about my dermatological condition, the certainty with which I was immediately diagnosed gives me great confidence in Dr. Strachan -- and I will have another opportunity to address my additional concerns thought of post-consultation at my next appointment.


StarStarStarStarNo Star Excellent Service —    (Patient since Mon Sep 24 00:00:00 MDT 2012)

Excellent service, the doctor was thorough and yet efficient.


StarNo StarNo StarNo StarNo Star I waited over 1 hour to see the doctor —    (Patient since Mon Sep 24 00:00:00 MDT 2012)

I waited over 1 hour to see the doctor. Once I was with her, my visit lasted about five hurried minutes, and I left with a prescription but without the information I was hoping for (ie a discussion of options best suited for my skin concern/skin type). I was dissapointed in my interaction and had to really press the doctor to answer my questions, and when she did it felt very condescending. I will not be returning.


StarStarStarStarStar Fantabulous Doctor and Staff!! —    (Patient since Tue Aug 14 00:00:00 MDT 2012)

I love them!! They fixed my skin and treated me great. I recommended them to my family and friends!


StarStarStarStarStar This is the first time i go to see a doctor and everybody is so nice —    (Patient since Thu Sep 20 00:00:00 MDT 2012)

This is the first time i go to see a doctor and everybody is so nice. Thank you so much and keep on the good work


StarStarStarStarNo Star I like Dr Strachan; I think she's very smart, knowledgeable and down to earth —    (Patient since Mon Sep 17 00:00:00 MDT 2012)

I like Dr Strachan; I think she's very smart, knowledgeable and down to earth. I like that her office is staffed by so many women of color -- who were all pleasant and helpful--and that there are lots of pamphlets and info in the waiting room. I don't like waiting over 45 minutes for my appointment, and I felt a bit rushed when I finally did see her. She DID answer my questions, but she seemed as if she were in a hurry to leave, which I didn't like, especially since I'd had to wait to see her. On a smaller note, the ocean sounds in the exam room were a bit loud. Overall, I'm happy with Dr S.; I just hope she can improve the time management aspect of her practice.


Wifi ! (come to think of it, I didn't ask if you had it available..) —    (Patient since Fri Sep 14 00:00:00 MDT 2012)

Wifi ! (come to think of it, I didn't ask if you had it available..). Also, I'm really sorry but I found the audio from the waiting room tv very distracting, maybe try lowering the volume and turning on the subtitles ? And, in the interest of our planet, any chance you could swap the water cooler and connect a filter directly to the main water supply ? Either way...thanks for taking care of me !!


StarStarStarStarStar The clinic no have to change nathing, you clinic its excelent —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

The clinic no have to change nathing, you clinic its excelent


StarStarStarStarNo Star The doctor is great and knows what she is doing, which is why i always cone back; however, it... —    (Patient since Fri Sep 14 00:00:00 MDT 2012)

The doctor is great and knows what she is doing, which is why i always cone back; however, it would be nice if she were more personable.


StarStarStarStarNo Star My consult was a tiny fraction of my wait time —    (Patient since Thu Sep 13 00:00:00 MDT 2012)

My consult was a tiny fraction of my wait time. This is the second time I have experienced a 20-minute wait at Aglow. Dr. Strachan is awesome, but the wait times, what is going on there?


StarStarStarStarNo Star visit —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

Looking forward to seeing if the issues I came for get resolved.


StarStarStarStarNo Star I would like to know more options other than a prescription. Overall a good visit. —    (Patient since Thu Sep 06 00:00:00 MDT 2012)

I would like to know more options other than a prescription. Overall a good visit.


StarStarStarStarNo Star Longer than neccessary wait time but professional staff  —    (Patient since Tue Aug 28 00:00:00 MDT 2012)

The staff was all very friendly. However, when I called for an appointment and got a date 2 weeks out, I mentioned I had seen an appt on ZocDoc much earlier , this was checked and I was told those slots were unavailable. I had a suspicion that this was inaccurate so after booking one appt on the phone i went back to ZocDoc and saw the earlier appts were still available and I was able to book an appt for an earlier date. I was told to prefill the medical forms of the website ( which i did before coming to my apt, i strangely thought this would make my visit faster , i was wrong , i spent a total of an hour and 15 minutes at the office and saw the doc for 10 mins. All in all , i was satisfied with my visit, i hope my treatment works and again the staff was all very professional and friendly. Free WiFi would be nice if we have to sit and wait and just better managing the waiting period would help a lot.


StarNo StarNo StarNo StarNo Star When I made my appointment, I was told that Fabricio left and the esthetician wasn't allowed to... —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

When I made my appointment, I was told that Fabricio left and the esthetician wasn't allowed to give glycolic peels. That is why I scheduled a salicylic peel. When I get there, I was told the esthetician gives glycolic peels. I wouldn't make this up. Also, for the first time, I was told that my insurance covers both glycolic and salicylic peels. I wish someone would have told me this years ago. I was told that only salicylic was covered. Be clear with your clients and get someone knowledgeable to answer the phone so they don't tell your clients BS.


StarStarStarStarStar forever a patient  —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

I love how Dr Dina can look at me and listen and know what I need I been through a few dertmologist and finally after 29 years I have clear skin!


StarStarStarStarStar The service was impeccable! I forgot that I had to get a referral before I arrived and they were... —    (Patient since Thu Sep 06 00:00:00 MDT 2012)

The service was impeccable! I forgot that I had to get a referral before I arrived and I was still accommodated that same day, after my primary physician called in the referral.


StarStarStarStarStar Dermatologist —    (Patient since Fri Jun 01 00:00:00 MDT 2012)

I love the fact that at the initial visit, the Dr makes you undress and looks at every inch of your body. I also love that she explains the types of medicine that she is prescribing and how to use it. The staff is also very professional.


StarNo StarNo StarNo StarNo Star Overall i was NOT pleased. I waited over an hour and then spent a total of 5 minutes with Dr. Dina —    (Patient since Wed Aug 22 00:00:00 MDT 2012)

Overall i was NOT pleased. I waited over an hour and then spent a total of 5 minutes with Dr. Dina. I plan on making my follow up with Dr. Dina. I hope this time it will be a better experience.


StarStarStarStarStar I had a pleasant experience and staff was friendly. —    (Patient since Fri Aug 17 00:00:00 MDT 2012)

I had a pleasant experience and staff was friendly.


StarStarStarStarNo Star Melissa —    (Patient since Wed Jul 11 00:00:00 MDT 2012)

The service is great and the receptionists are always warm and ready to assist with whatever questions or concerns may arise


StarStarStarNo StarNo Star The wait time was very off-putting, and no one apologized for it —    (Patient since Wed Aug 15 00:00:00 MDT 2012)

The wait time was very off-putting, and no one apologized for it. I felt the doctor was brusque because I wasn't interested in a cosmetic procedure but actually had a problem.


StarStarStarStarStar I loved the staff and the doctor —    (Patient since Tue Aug 14 00:00:00 MDT 2012)

I loved the staff and the doctor. I just wish I spent more time with the doctor because I had more questions and I felt a bit rushed. But other than that I will be coming back!!


StarNo StarNo StarNo StarNo Star The doctor just scared me to death —    (Patient since Tue Aug 14 00:00:00 MDT 2012)

The doctor just scared me to death. Suggesting that I might be immunosuppressed; had I been tested for HIV, or other such things? I walked in feeling like I'd been through the worst if it & wanting to understand how I might reduce the likelihood scarring. I left felling like a leper with no sense of what the ultimate scarring would be or how to minimize it other than apply aquaphor.


StarNo StarNo StarNo StarNo Star Doctor Dina is always rushing and doesn't take time to speak to clients —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Doctor Dina is always rushing and doesn't take time to really speak to clients. She is not nice either, went a couple of times but yesterday will be my last. I wish she would be more nicer and kinder. I told her my issue and it's like she delays on solving my acne, hair problems etc. Chemical peel was the worst I have ever had, so crapy. Would never recommend this place to anyone.


StarStarNo StarNo StarNo Star very little information —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

I was there with a very specific problem but I just got a prescription for an anti-acne gel but no explanation of what the problem might be. the doctor was with me for 5 minutes I would say and I waited for 30 minutes to get in so I just hope the prescription gel works for every acne case regardless of the cause because I really wasn't explained if there was any cause behind it.


StarNo StarNo StarNo StarNo Star The dr should spend a bit more time with patients..7min just doesn't cut it. —    (Patient since Tue Aug 07 00:00:00 MDT 2012)

The dr should spend a bit more time with patients..7min just doesn't cut it..the Doctor was very rude n brief. I will not recommend any to go to this facility. The only reason I am giving a star is because she gave me an expired coupon for my prescription.


StarStarStarStarStar great experience —    (Patient since Tue Aug 07 00:00:00 MDT 2012)

Although my appointment was short i will certainly keep using Dr. Strachan


StarStarStarNo StarNo Star Dr. Strachan is great. Office staff is very pleasant. The wait to see Dr —    (Patient since Mon Aug 06 00:00:00 MDT 2012)

Dr. Strachan is great. Office staff is very pleasant. The wait to see Dr. Strachan was 45 minutes past my appointment time. That's too long for me. Perhaps she was dealing with some emergency or unexpected situation and I am willing to give her the benefit of the doubt based on my first vist. I do have a follow-up with Dr. Strachan and hope I will spend less time in the waiting room.


StarNo StarNo StarNo StarNo Star Horrible Experience  —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

Dear Dr. Strachan, On Monday August 6th, I arrived at your office at 11:50 a.m. for a noon appointment and what I thought would be a quick visit to refill my prescription, show you the results of the last round of injections received and get some skin care tips before my pending vacation. I presented my Healthcare information to the young lady at the front desk as I have always done in the past and was surprised to be called back to the reception desk to fill out a request for credit card information when my UnitedHealthcare card clearly states Medical Reimbursement Account/HRA Do Not Collect Copay. I went back to the front desk to inquire more about this and was told, this has been the policy since 2010. This was news to me as I have never been told this and have always paid any differences in deductibles noted for any treatments received. I was also told that “Dr. Strachan has been burned in the past by other patients that get treatment and then run out of here.” When I asked for my information to be entered directly into the computer, I was told, no one has any time to do that right now and you can speak to the office manager. Here is how the situation could have been handled differently. If the validity of my Health care information was in question, the receptionist could have: 1. Taken my insurance card and confirmed with United Healthcare all deductibles, policies and protocols as it relates to my insurance plan. 2. Offered to enter all payment information directly into your database leaving the last four digits and signature on the form for authorization needed. I provided all information requested so I could see you Dr. Strachan and was further surprised to see you walk over to the reception desk, slam the glass window shut and begin inquiring about the issue in the open. Upon meeting with you and requesting five minutes of your time to explain the situation and why it was important to me to not leave my credit card information on a piece of paper, your response was callous and unprofessional to say the least. You specifically stated, “Well you give your credit card information to Starbucks right? Your identity could be stolen there too. This is the way it’s going to be and that’s my policy. As you decided to give me a few minutes to calm down, compose myself and deal with “whatever issues I was dealing with that was not a result of…”, I appreciated you sending the ‘nurse’ in to hear me out. If anything, her listening skills were appreciated. At this point it was 1:15 p.m. and I needed to return to my office for a meeting. Sad to say, I did not receive any of the services that I came for. My relationships with my physicians are not a ‘mere transaction’ and I have never annoyed any physicians to the point where they left the room to see other patients. The tone and environment that you set-up for your workplace will ultimately determine whether you are a leader and true professional. Profitable businesses thrive and value customer feedback. Instead of immediately shutting your customer down, try practicing the art of listening!


StarNo StarNo StarNo StarNo Star The doctor was rude and short with me, it seemed like she was in a rush and didn't thoroughly... —    (Patient since Wed Aug 01 00:00:00 MDT 2012)

The doctor was rude and short with me, it seemed like she was in a rush and didn't thoroughly explain my options, nor did she make me feel comfortable during the course of the visit.


StarStarNo StarNo StarNo Star I had to wait over and hour just to be seen by the doctor for only 5 minutes —    (Patient since Wed Aug 01 00:00:00 MDT 2012)

I had to wait over and hour just to be seen by the doctor for only 5 minutes. I wasn't thoroughly examined and told my condition without proper look at my skin. Questions I asked were rushed. The wait time should change, and bedside manner should improve.


StarStarStarStarNo Star it was a little bit rushed - i just felt i needed to hurry up but had some questions —    (Patient since Wed Aug 01 00:00:00 MDT 2012)

it was a little bit rushed - i just felt i needed to hurry up but had some questions. otherwise good


StarStarStarStarStar Great service and people —    (Patient since Mon Jun 18 00:00:00 MDT 2012)

Fast, sweet, saw me before my appointment time. Answered all question and an understanding of my worries.


StarStarStarStarNo Star the only problem i have is the waiting time  —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

the only problem i have is the waiting time


StarStarStarStarStar Continued top-notch service —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

My visits to Dr. Strachan have always been executed in a most professional manner.


StarStarStarStarNo Star I'm happy with the service —    (Patient since Thu Jul 26 00:00:00 MDT 2012)

I'm happy with the service


StarStarStarStarStar The visit was great but the service started before I arrived —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

The visit was great but the service started before I arrived. When I made my apppointment the receptionist directed me to the website where I could download forms and fill out my patient information prior to arriving. This was very helpful and saved a lot of time in the office.


StarStarStarNo StarNo Star I waited too long to see the doctor. It was 40 minutes —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

I waited too long to see the doctor. It was 40 minutes. I also find it horribly insulting to be told I have to sign a veritable "blank check" with my credit card. It is insulting and puts me at financial risk.


StarStarStarStarStar Dermatology Survey —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

Surpassed my expectations.


StarStarStarStarStar Bill me at the end all at once only pls. —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

Bill me at the end all at once only pls.


StarStarNo StarNo StarNo Star not likely to return —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

With first class medical practices appearing all over NY, this office needs to present a more patient friendly front. the airy disconnect of the staff is a direct reflection of Dr. Strachan's over-worked appearance and aloof regard for the 3 minutes she spends with patients. This office seems to rely on "reputation" and forgets that patient's experiences matter. This is evident in the decor and overall attitudes of each staff person encountered. I was hoping my first visit was a fluke/ bad/ off day. However, my second visit confirmed it will be my last.


StarStarStarStarStar Great first visit —    (Patient since Fri Jul 20 00:00:00 MDT 2012)

The staff was very friendly and helpful. Nice waiting room with medical literature and video available.


StarStarStarStarNo Star Happy customer —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

First time visit. Was referred by a friend/coworker. Looking forward to seeing results.


StarNo StarNo StarNo StarNo Star I was not pleased with Dr. Strachan bed manners, she treated me like I had leprosy —    (Patient since Thu Jun 21 00:00:00 MDT 2012)

I was not pleased with Dr. Strachan bed manners, she treated me like I had leprosy. She did not want to exam me thoroughly & when I spoke to her about why I was their to see her she kept interrupting me, which I found extremely rude. I do not know how you can diagnose someone without examining them completely & thoroughly. When taking a culture she jammed the swab so hard in my side it hurt so badly, when all she had to do was removed the puss from the top part of the abscess. I came to her office feeling no pain & left in pain. Than to make matters worst I had to wait over 2 weeks to find out my results when she received the lab work back on 6/24/12 according to the report. After calling several times I finally received my results last week, which is unacceptable. Than the billing manager tried to make excuses stating that she returned my call on July 5 & I told her I called her right back a minute later, but she did not return my call. Again the lab results came back on June 24, not July 5, 2012. Stay away from this doctor!


StarStarStarStarNo Star Adult acne —    (Patient since Fri May 04 00:00:00 MDT 2012)

My skin looks so much better now. I'm not at goal yet but can see the improvements. Thank you Dr. Strachan!


StarStarStarStarNo Star Melissa M. —    (Patient since Wed Jul 11 00:00:00 MDT 2012)

My first appointment was a pleasant experience. I often hear horror stories of people sitting in waiting rooms for hours to only be seen for 15 minutes. I'm looking forward to more positive experiences and glowing skin.


StarNo StarNo StarNo StarNo Star Staff is always pleasant, friendly and professional. —    (Patient since Mon Jun 04 00:00:00 MDT 2012)

Staff is always pleasant, friendly and professional.


StarStarStarStarNo Star Dr. Dina was very nice.  —    (Patient since Mon Sep 17 00:00:00 MDT 2012)

Dr. Dina was very nice.


StarStarStarStarNo Star Excellent visit —    (Patient since Mon Jul 09 00:00:00 MDT 2012)

Doctor kept me waiting less than usual, assessed the sitution, provided options, and got the job done. As it should be.


StarStarStarStarStar Visit was quick/short/easy —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

Visit was quick/short/easy


StarStarStarNo StarNo Star Very Knowledgeable —    (Patient since Mon May 14 00:00:00 MDT 2012)

Dr. Strachan is extremely knowledgeable about medications.


StarStarStarStarStar Great visit...will definitely refer friends/family.. —    (Patient since Mon Jul 02 00:00:00 MDT 2012)

Great visit...will definitely refer friends/family..


StarStarStarStarStar Very professional and pleasant office. All support personnel are polite and upbeat —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

Very professional and pleasant office. All support personnel are polite and upbeat. Doctor is smart, knowledgeable and doesn't talk down to you. I am extremely happy with everything.


StarStarStarStarNo Star Great —    (Patient since Tue May 22 00:00:00 MDT 2012)

Staff was very friendly Dr explained everything fully


StarStarStarNo StarNo Star I would like less of a wait time —    (Patient since Mon Jul 30 00:00:00 MDT 2012)

I would like less of a wait time. Although the last visit I waited 15 minutes before I was seen, the time before I waited more than 30 minutes! I'm happy to say this appointment the doctor didn't seem rushed. As far as new services, I'm not sure if the office offers this or not but facials to clean up problem skin such as acne and free product samples.


StarNo StarNo StarNo StarNo Star Dr. Strachan's Manner —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

Dr. Strachan's manner made me feel like my concerns were ridiculous, my questions were stupid, and like I was wasting her time. I understand that people have off days but I will not be coming to Aglow Dermatology again and I would not recommend it.


StarStarStarStarStar I was very happy with the whole experience. —    (Patient since Wed Jun 27 00:00:00 MDT 2012)

I was very happy with the whole experience.


StarNo StarNo StarNo StarNo Star Dr. Stracham. I paid for 8 units and you only filled 5 units on the needle —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

Dr. Stracham. I paid for 8 units and you only filled 5 units on the needle. Three shots really from a syringe that didnt go fully down to the end. I don't like being ripped off. My money is valuable to me. Either give me the credit of $75 or I'll come in from the other three units, you charged $25 each. If I don't hear from you, will put a claim with the Bank.


StarStarStarStarStar Visit was great! Doctor is great! I did have a problem with my initial visit, however —    (Patient since Thu Jun 21 00:00:00 MDT 2012)

Visit was great! Doctor is great! I did have a problem with my initial visit, however. I called in the morning to cancel this afternoon appointment due to an emergency at work and was told that I would be charged a $50 penalty for calling with less than 24 hours notice. I decided to keep the appointment, however, but when I got there, the receptionist informed me that I needed a referral. Apparently, my previous referral had expired. I wish that I had been told this when I called to cancel the appointment and before coming in. The staff is wonderful in the office, just wish that this situation could have been avoided.


StarStarStarNo StarNo Star I have attempted to contact the doctor 3 times since my visit to ask a question —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

I have attempted to contact the doctor 3 times since my visit to ask a question. I left a message on 6/12, called on 6/22 and spoke to a woman who was very short and rudely rushed me off the phone. Although the docotr was great in the consult, the follow up care was handled very poorly and has left a bad taste in my mouth about this practice. I'm not sure how else to get in touch with the doctor at this point. My phone 516.455.5613 Laura Miranda


StarStarStarStarStar Would recommend to everyone —    (Patient since Tue Jun 19 00:00:00 MDT 2012)

Provided excellent and courteous care.


StarStarStarStarNo Star I'd like more time to ask questions. And laser machines would be great. —    (Patient since Wed Jun 13 00:00:00 MDT 2012)

I'd like more time to ask questions. And laser machines would be great.


StarStarStarStarStar Great Service —    (Patient since Tue May 01 00:00:00 MDT 2012)

Dr. Strachan and very professional and knowledgeable. I feel that I am in very good hands with her.


StarStarStarStarStar RELIEF —    (Patient since Wed Jun 13 00:00:00 MDT 2012)

I learned so much just in the waiting room. I'm excited to finally find a Dermatologist that I can trust.


StarNo StarNo StarNo StarNo Star I understand that the doctor is very busy, but every time I go to see the doctor, I feel as though... —    (Patient since Fri Sep 20 00:00:00 MDT 2013)

I understand that the doctor is very busy, but every time I go to see the doctor, I feel as though it's an inconvenience and I'm rushed through. There were questions I wanted to ask but I felt like I didn't want to waste the doctors time.


StarStarStarStarStar Excellent treatment —    (Patient since Fri Jun 08 00:00:00 MDT 2012)

The treatment was excellent. The results extremely satisfying.


StarStarStarStarNo Star Nothing to add. Thank you! —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

Nothing to add. Thank you!


StarNo StarNo StarNo StarNo Star I had to wait for 55 minutes to be seen by the doctor - completely unacceptable and downright rude —    (Patient since Mon Jun 04 00:00:00 MDT 2012)

I had to wait for 55 minutes to be seen by the doctor - completely unacceptable and downright rude. When I did meet with her, everything felt rushed and I felt like she wanted to leave while I was asking questions. I'm not going to be coming back.


StarStarStarStarNo Star I noticed there is a cut back on products (fan and location samples) how come? —    (Patient since Thu May 31 00:00:00 MDT 2012)

I noticed there is a cut back on products (fan and location samples) how come?


StarStarStarStarStar have more specials on peels. —    (Patient since Wed May 30 00:00:00 MDT 2012)

have more specials on peels.


StarStarStarStarStar I would like more information on facial treatments or other things that might benefit me —    (Patient since Wed May 30 00:00:00 MDT 2012)

I would like more information on facial treatments or other things that might benefit me. Excellent experience. thank you!


StarStarStarStarNo Star Good appointment. However, it was quick, so not all questions were answered. —    (Patient since Thu May 24 00:00:00 MDT 2012)

Good appointment. However, it was quick, so not all questions were answered.


StarStarStarStarStar I'm very appreciative!!! —    (Patient since Tue May 22 00:00:00 MDT 2012)

I'm very appreciative to have been given an appointment the same day. I really needed the treatment. Continue the hospitality and great service.


StarStarStarStarNo Star Review —    (Patient since Thu May 24 00:00:00 MDT 2012)

Excellent team in the office...


StarStarStarNo StarNo Star My visit felt rushed and that my questions weren't appreciated. —    (Patient since Thu May 24 00:00:00 MDT 2012)

My visit felt rushed and that my questions weren't appreciated.


StarStarStarStarStar One of the best experiences I've had in a medical office —    (Patient since Tue May 22 00:00:00 MDT 2012)

One of the best experiences I've had in a medical office. The staff was so warm and friendly and the doctor was so personable and wonderful. It is hard to find exceptional service in this city. You guys absolutely hit the mark. Keep up the good work!


StarStarStarNo StarNo Star As a new patient, I would have preferred to meet the doctor first in my clothes, not a paper robe —    (Patient since Tue May 22 00:00:00 MDT 2012)

As a new patient, I would have preferred to meet the doctor first in my clothes, not a paper robe. I would have welcomed the opportunity to have a brief conversation with her about my skin history and problems prior to her exam of me.


StarStarStarStarStar She is a great Dr. thorough, intelligent and enjoyable to go to! —    (Patient since Thu May 17 00:00:00 MDT 2012)

She is a great Dr. thorough, intelligent and enjoyable to go to!


StarStarStarNo StarNo Star During this last visit, I felt as though I was being treated more as an annoyance than a patient —    (Patient since Mon May 14 00:00:00 MDT 2012)

During this last visit, I felt as though I was being treated more as an annoyance than a patient. I appreciate the work Dr. Strachan has done to help control my acne in the past. But when I questioned her about the discoloration of my skin, she came across as impatient and condescending. I may come across as soft-spoken, but I am not a child. I, too, am a professional. I respect Dr. Strachan. It would be nice to know that she respected her patients as well. Thank you.


StarStarStarStarStar Kira Pearson getting accutane —    (Patient since Thu May 10 00:00:00 MDT 2012)

I love this office. I've already been telling my friends, saying ''if you need a dermatologist I know the best doctor to go to!'' Excellent, really excellent experiences.


StarStarStarStarNo Star please limit the wait time —    (Patient since Tue May 08 00:00:00 MDT 2012)

please limit the wait time


StarStarNo StarNo StarNo Star The visit felt rushed. I had a few things to address and one of them was not answered.  —    (Patient since Tue May 08 00:00:00 MDT 2012)

The visit felt rushed. I had a few things to address and one of them was not answered.


StarNo StarNo StarNo StarNo Star I felt that the doctor brushed aside my concerns and did not take the time to explain concerns I... —    (Patient since Mon May 07 00:00:00 MDT 2012)

I felt that the doctor brushed aside my concerns and did not take the time to explain concerns I raised. I would have appreciated if she listened more.


StarStarStarStarStar I've already referred a friend. Dr —    (Patient since Thu May 03 00:00:00 MDT 2012)

I've already referred a friend. Dr. Strachn is not within my insurance network but it was worth the charge... I was there for one specific thing which took over the visit. I was very pleased. The receptonist was welcoming and knowledgeable about the office practices.


StarStarStarStarNo Star First Visit-consultation only  —    (Patient since Thu May 03 00:00:00 MDT 2012)

Friendly horough and professional doctor and staff.. My conerns were "listened to" my questions were answered and options explained.The office is comfortable, staff is warm and approachable. I have not yet had a service or I would have rated 5 star. I plan to reschedule for treatment very soon.


StarStarStarNo StarNo Star I just wish there was a little more time with the doctor to discuss history and concerns —    (Patient since Wed May 02 00:00:00 MDT 2012)

I just wish there was a little more time with the doctor to discuss history and concerns. I felt a little rushed.


StarStarStarStarNo Star Andrea —    (Patient since Mon Jul 09 00:00:00 MDT 2012)

Very professional and friendly!


StarStarStarStarStar Dr. Strachen was knowledgable, competent, and kind.  —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

Dr. Strachen was knowledgable, competent, and kind.


StarStarStarNo StarNo Star The woman at the front desk was personable and helpful, but I don't know her name —    (Patient since Wed May 02 00:00:00 MDT 2012)

The woman at the front desk was personable and helpful, but I don't know her name. After I was told to go into the examination room, the medical assistant came in. She started to ask questions. I stopped her and asked her who she was. She said the medical assistant (or something to that affect). I've never been to the office, and had no idea what the doctor looked like. I like to know who I'm dealing with. The assistant started to ask another question, and I asked her if she had a name. It's easier for me if people introduce themselves. It helps to put me at ease, especially in a doctors office. In terms of question 2, I do wish some things were explained a little more clearly, but everyone seemed to be in a hurry. I'll try to figure out more questions before I arrive. Dr's offices are always somewhat of a challenge , does not matter what kind of doctor it is.


StarStarNo StarNo StarNo Star I've been debating whether I should go back to Dr —    (Patient since Wed Apr 18 00:00:00 MDT 2012)

I've been debating whether I should go back to Dr. Strachan and I think I just realized I will never go back. She saw me for three minutes and I felt like I was a burden in her busy schedule. I didn't understand the treatment she suggested and she seemed annoying with having to explain it again. She never told me what I had and wrote a prescription for steroids, which have worsened my symptoms. And all for her to say: See you in two weeks! with a smile. Yeah, I'm not paying another $50 for her attitude/2 minutes of her time. NEVER GOING BACK.


StarStarStarNo StarNo Star On my first visit, I felt that the Dr could have been more friendly —    (Patient since Tue Jun 19 00:00:00 MDT 2012)

On my first visit, I felt that the Dr could have been more friendly. The visit was quick, I felt rushed. the consequent visits improved.


StarStarStarStarStar I love Dr. Strachan and have already referred her to a number of people.  —    (Patient since Thu Aug 16 00:00:00 MDT 2012)

I love Dr. Strachan and have already referred her to a number of people.


StarStarStarNo StarNo Star Dr. Strachan was very pleasant and welcoming, but she was in a haste to conclude our visit —    (Patient since Tue Apr 24 00:00:00 MDT 2012)

Dr. Strachan was very pleasant and welcoming, but she was in a haste to conclude our visit. We literally spent about 5 minutes together for a fist time visit and I did not learn much about my skin type or treatment specifially tailord for me, nor did she determine if I may have developed alergies, etc. She did however give me some perscriptions to fill so I guess it's still too early to say. I will give her some time or maybe try someone else recommended by a close friend.


StarStarStarNo StarNo Star I did not learn much about my skin as I thought I would —    (Patient since Tue Apr 24 00:00:00 MDT 2012)

I did not learn much about my skin as I thought I would. This was my first visit to a dermatologist. I found myself probing for answers . I thought I would be educated about my skin. Atleast a basic knowledge of the everyday care for my skin and what I should or should not be doing in the future as we all inevitably age and our skin changes. I would have liked to learn more. My visit felt very rushed. I would have liked the Doctor that I was so anxious to meet and very impressed by her credentials to have gotten to know me , as a doctor should his patients.


StarStarStarStarNo Star I always enjoy my visit here but it is somewhat annoying to have to wait over 30 minutes past the... —    (Patient since Thu Jan 16 00:00:00 MST 2014)

I always enjoy my visit here but it is somewhat annoying to have to wait over 30 minutes past the scheduled time. But, I understand that that is not uncommon in these situations.


StarStarStarStarStar First visit —    (Patient since Tue May 15 00:00:00 MDT 2012)

Friendly, fast, knowledgable.


StarNo StarNo StarNo StarNo Star The Service was very poor. Seeing that it was my 1st visit, I felt very rushed —    (Patient since Wed Mar 28 00:00:00 MDT 2012)

The Service was very poor. Seeing that it was my 1st visit, I felt very rushed. Coming from the Canadian system and knowing what we have there, I felt like I was cheated out of my visit and my money. I paid $250 for my visit and got no tests or x-rays to diagnose my condition. The doctor spent 10mins with me and then was on to the next patient. I left there with a hypothetical guess and prescriptions and told to come back in a month.


StarStarStarNo StarNo Star Dr Strahn was very rushed and didn't seem like she was listening to all of my concerns —    (Patient since Tue May 08 00:00:00 MDT 2012)

Dr Strahn was very rushed and didn't seem like she was listening to all of my concerns. Im also having trouble finding the OTC treatment recommended and after 2 calls to the office for help, still no luck.


StarStarStarStarStar Dr. Strachan helped me feel confident and beautiful on my wedding day! —    (Patient since Thu Apr 12 00:00:00 MDT 2012)

I have already referred two friends to Dr. Strachan. I visited her in preparation for my wedding and she prepared a program to help clear up my skin and make me look radiant on my wedding day! Thank you Dr. Strachan for helping me be a confident bride!


StarStarStarStarStar Your diagnosis was spot on for me and my son —    (Patient since Wed Jan 02 00:00:00 MST 2013)

Your diagnosis was spot on for me and my son. The treatment is working and I wish I would have found you years ago.


StarStarNo StarNo StarNo Star I received the laser and felt like the Dr was a bit rushed and was not as thorough,I had to ask... —    (Patient since Wed Apr 18 00:00:00 MDT 2012)

I received the laser and felt like the Dr was a bit rushed and was not as thorough,I had to ask specifically for each section to ensure each area was treated. For the cost of the procedure I hated feeling like I was asking for extra when I was just trying to ensure the full area was treated.


StarStarStarStarStar Staff very professional and courteous —    (Patient since Tue May 01 00:00:00 MDT 2012)

Staff very professional and courteous. Even though visit was short, MD was very pleasant and appeared very knowledgeable, was a able to make a quick assessment and diagnosis and I left the office hopeful that I woud see improvement in my condition shortly. The whole business of leaving a credit card on file was not explained, I still dont know if the physician accepts what my insurance pays and if this will be for any additional charges that are not covered by insurance. I think this warrants an explanation from a staff member for every new patient, just so one is fully aware of what they are dealing with


StarStarStarStarNo Star My visit  —    (Patient since Thu May 10 00:00:00 MDT 2012)

Good visit I felt the dr knew what she was talking about or doing. Hope I can see result soon.


StarStarNo StarNo StarNo Star it was ok. —    (Patient since Mon Apr 16 00:00:00 MDT 2012)

I waited forever! I showed up early to fill out paperwork, I waited 45 min in the waiting room, and another 45 in the medical room. The doctor didn't thoroughly explain my options for treatment, and the costs. I received the treatment I wanted, but overall, I didn't have a good experience.


StarStarStarNo StarNo Star I was really frustrated with how long it took to be seen. —    (Patient since Wed Oct 17 00:00:00 MDT 2012)

I was really frustrated with how long it took to be seen.


StarStarStarNo StarNo Star Dr. Strahan seemed to be in a rush when we met. I needed to prompt her to answer all my questions —    (Patient since Thu Mar 29 00:00:00 MDT 2012)

Dr. Strahan seemed to be in a rush when we met. I needed to prompt her to answer all my questions. I noticed a similar comment to mine on a different ratings site, but wanted to give her a chance since she has fairly good credentials.


StarStarNo StarNo StarNo Star I was pleased with the treatment from the front desk staff —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

I was pleased with the treatment from the front desk staff. I didn't mind the wait as I am a new patient and waiting "goes with the territory". I was however, VERY disappointed with Dr. Strachan. It seemed as if she was anxious to leave from the moment she entered the office. I felt so put off by her demeanor that I was reluctant to ask questions about my prognosis or treatment. I understand that doctors are busy, and taking care of many patients. However, I think that it is still important to give every patient a sense of interest in their specific case.


StarStarNo StarNo StarNo Star I felt like my visit was rushed and Dr. Statchan wasn't very personal —    (Patient since Thu Jul 26 00:00:00 MDT 2012)

I felt like my visit was rushed and Dr. Statchan wasn't very personal. She seemed annoyed when answering mt questions.


StarStarStarStarStar Overall I've had a good experience at the office —    (Patient since Fri May 11 00:00:00 MDT 2012)

Overall I've had a good experience at the office. A suggestion would be to suggest cleansing products that would suit each client.


StarStarStarStarNo Star More free samples. Thanks for the coupons though. —    (Patient since Mon Dec 17 00:00:00 MST 2012)

More free samples. Thanks for the coupons though.


StarStarNo StarNo StarNo Star Regarding lunchtime appointment times- most people making appointments between the hours of 12-2... —    (Patient since Tue May 08 00:00:00 MDT 2012)

Regarding lunchtime appointment times- most people making appointments between the hours of 12-2 are coming during their lunchbreak (some have an hour and some have 45 mins or less), so they really need to be in and out of your office. If my appointment is at 1:10 pm, I need to see the doctor no later than 1:20...not wait until 1:40 to be seen and then arrive back at work late.


StarStarStarStarNo Star Good first vosit —    (Patient since Wed Mar 28 00:00:00 MDT 2012)

This was my first visit with Dr. Strachan and I was very pleased overall.


StarStarStarStarNo Star Great Dermatology Practice —    (Patient since Fri Apr 06 00:00:00 MDT 2012)

I am happy with the services provided. The staff and doctor are wonderful.


StarNo StarNo StarNo StarNo Star I came in for a peel, and this is something I have done several times in the past both at this... —    (Patient since Wed Mar 28 00:00:00 MDT 2012)

I came in for a peel, and this is something I have done several times in the past both at this office and with other dermatologists. Dr Strachan was in a rush and did not take her time to do the peel. She spent less than 30 seconds applying the peel and did not apply it to my entire face. Basically, a week later, I saw no difference.


StarStarNo StarNo StarNo Star When I was watching the video in the lobby I saw a friendly and welcoming doctor expressing her... —    (Patient since Wed Mar 28 00:00:00 MDT 2012)

When I was watching the video in the lobby I saw a friendly and welcoming doctor expressing her expertise. When I was seen in the back, I met a almost rude, terse, and apparently agitated woman. I will not return.


StarNo StarNo StarNo StarNo Star The doctor was short and seemed rushed. I left unsure on what I should do and expect —    (Patient since Thu Mar 29 00:00:00 MDT 2012)

The doctor was short and seemed rushed. I left unsure on what I should do and expect. I had a lot of concerns and fears about using a new product. The receptionist was extremely helpful and encouraging.


StarNo StarNo StarNo StarNo Star The worse doctor I have ever seen. Rude and condoscending —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

The worse doctor I have ever seen. Rude and condoscending. Diagnosed without even touching the skin or wearing any magnifying medical devices. The annual check-up lasted 2 minutes. The "I only answer 3 things and therefore waste ur time and bill ur insurance multiple times" is the most ridiculous thing I have ever heard df. Typical drug pusher, money hungry doctor who does not care about people. I felt spoken down too ( who do you think you are? "we don't ask questions in the hallway". Um, Lenox hill neurologists ( the real doctors) answer questions in a nice manner in hallways. I felt rushed and disrespected. The worse doctor I have ever experienced. It is clear that tr staff is scared of her and hates her. I have only me her once, but I hate her as well. It is clear that she is very high opinion of herself, but, ur clients ( and we're your clients, you're not doing us any favors), also happen to be educated and are not intimidated by that Overall, worse experience ever.


StarStarStarNo StarNo Star The building odor signs have been posted for months, but no appearance of any improvement —    (Patient since Fri Oct 17 00:00:00 MDT 2014)

The building odor signs have been posted for months, but no appearance of any improvement. The office staff members appear friendly and approachable, but seem very occupied. This is also the case with the doctor. It's important for patients to be able to thoroughly discuss their condition(s) especially if they have traveled long distances to seek medical attention. Overall the office visit was acceptable. The service and information provided by the esthetician was great.


StarNo StarNo StarNo StarNo Star Dr Strachan bed side manners were horrible. I was rushed and asked several times, "is that it —    (Patient since Tue Apr 24 00:00:00 MDT 2012)

Dr Strachan bed side manners were horrible. I was rushed and asked several times, "is that it." Afterwards, I wondered had a visited a crappy fast food join or a doctor. I'll be requesting my medical records and returning to my previous derm's practice.


StarStarStarStarStar Excellent Service —    (Patient since Tue Apr 03 00:00:00 MDT 2012)

I have been going to Dr. Strachan now for several years now and have always and still receive great care. Dr Strachan is very professional and shows great detail to your needs and advises on other ways to resolve matters without being pushy. Definitely 5 Star service!


StarStarStarNo StarNo Star I feel like Dr —    (Patient since Fri May 04 00:00:00 MDT 2012)

I feel like Dr. Can be very abrupt and in a hurry to see other patients that I don't feel that I get the time. I understand that it's a busy practise but it cam be very discouraging to go there.


StarStarStarStarStar Why go anywhere else? —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

Every visit is totally satisfying. I've told all my friends about AGLOW.


StarStarStarStarNo Star review —    (Patient since Fri May 04 00:00:00 MDT 2012)

everything was good, thanks


StarStarStarStarStar The staff was quite polite and professional, even... — 

The staff was quite polite and professional, even my wait was long, the atmosphere was relaxing


StarStarStarStarNo Star I traveled a great distance for this appointment. — 

I traveled a great distance for this appointment. I felt that Dr. Strachen took her time to evaluated my concerns and explained my options thoroughly. It was worth the trip. I am so glad I found a doctor who understands my skin and hair concerns and can't wait for my next appointment!


StarStarStarStarNo Star I have had two very pleasant experiences thus far — 

I have had two very pleasant experiences thus far. I truly appreciate the kindness of the whole team.


StarStarStarStarNo Star My nurse/physician's assistant was sooo nice - I... — 

My nurse/physician's assistant was sooo nice - I wish I remembered her name.she did a great job!


StarStarStarStarStar Everyone from the receptionist to the young ladies... — 

Everyone from the receptionist to the young ladies who pre-assessed me to the doctor were all nice, professional, direct and made the experience quick and seamless. Thanks


StarStarStarStarStar The wait time as always was minimal which is great. — 

The wait time as always was minimal which is great. The staff is very friendly. Everything is on point. Keep up the efficient work!


StarStarStarStarNo Star I am happy to have had the opportunity to meet... — 

I am happy to have had the opportunity to meet with Dr. Strachan and her staff. Everyone was very professional and efficient. I look forward to having a long-term relationship with Dr. Strachan.


StarStarStarStarNo Star It is GREAT to be back!!! — 

It is GREAT to be back!!! I'm so glad you guys are close to my office and an area I simply frequent.


StarStarStarStarNo Star The procedures Dr. — 

The procedures Dr. Strachen recommended were professionally efficient and painless. I look forward to my next appointment


StarStarStarStarNo Star It was a good appointment. — 

It was a good appointment. I can't really suggest anything different. Thanks!


StarStarStarStarStar Very pleasant visit. — 

Very pleasant visit. I appreciated the professional & friendly staff. Thank you.


StarStarStarStarNo Star I appreciate the fact that the doctor seemed to... — 

I appreciate the fact that the doctor seemed to take finances into consideration and offered me coupons, rebate vouchers, etc. to help defray the cost of my prescriptions