Advanced Dermatology Care - White Bear Lake

Dr. OJ Rustad

Star Star Star Star Star 111 Reviews

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Reviews

StarStarStarStarStar Staff very friendly - Shelley Larson is the bes... — 

Staff very friendly - Shelley Larson is the best!


StarStarStarStarStar I given a 10 excellent job.my — 

I given a 10 excellent job.my


StarStarStarStarStar Fast reliable and showed concern. Check in ... — 

Fast reliable and showed concern. Check in and nurse were excellent.


Reply

Judith, Thank you so much for taking time to review your experience. We are so glad that you had a 5 star experience!

StarStarStarStarStar Friendly, personable and shared information in ... — 

Friendly, personable and shared information in an understandable way. Helpful with solving insurance issues related to prescriptions.


Reply

Dear Karly, I am so glad that you had such a great experience with ADC. It is our mission to help our patients identify their concerns and communicate them in a way that is very clear or answer any questions. I am also happy you had help solving your insurance issues.

StarStarStarStarStar After many years of dermatology service, I find... — 

After many years of dermatology service, I find Dr OJ and his entire staff, personal and professional. They make the patient feel informed and at ease.


Reply

Dear Jerome, It is so kind of you to take time to leave us this feedback! ADC is family owned, so we know how important it is to find a great healthcare provider for your whole family. Thank you so much for recognizing our caring team!

StarStarStarStarStar Very professional office — 

Very professional office


Reply

Dear Dean, Thank you very much for your feedback. We are happy to hear that you had a professional experience.

StarStarStarStarStar Getting prior authorization for procedures shou... — 

Getting prior authorization for procedures should be handled by Advanced Dermatology, rather than making the patient responsible.


Reply

Hi Dennis, Thank you for taking time to fill out our experience survey, and for giving your feedback! When a prior authorization is required by insurance, and it is the recommended course of action by the Provider, Advanced Dermatology Care processes the paperwork on behalf of our patients. Sometimes, we will give out billing codes and recommend that our patients speak with their insurance provider because insurance coverage for various treatments can differ so much depending on which of the many insurance plans the patient has selected. We want to ensure our patients have all of the information they need to make an informed decision about their healthcare. Please feel free to reach out to our office if you have any questions, 651-484-2724.

StarStarStarStarStar Very positive experience — 

Very positive experience


Reply

Dear Martha, We are very pleased to hear you had a very positive experience. Thank you for your feedback.

StarStarStarStarStar Great clinic, everyone is friendly & welcoming.... — 

Great clinic, everyone is friendly & welcoming. They explained everything they were doing in very easy to understand language. Staff was confident & knowledgeable!


Reply

Dear Cheryl, I am so glad that you had such a great experience with ADC. It is our mission to help our patients identify their concerns and figure the best treatment plan for them, and it sounds like you were able to achieve both of those goals!

StarStarStarStarStar No nonsense and to the point.  — 

No nonsense and to the point. Gave me permission to call sooner than my next appointment if things worsen.


Reply

Dear Sadie, Thank you for your 5-star rating. Our providers and staff are here for you any time you need us.

StarStarStarStarStar I trust Dr LarsonShe is caring and very kn — 

I trust Dr Larson She is caring and very knowledgeable


Reply

Dear Linda, Thank you for sending this feedback! It is always good to hear when a patient has such a positive experience with one of our staff members. Shelly Larson has been given the recognition she deserves for taking such excellent care of you.

StarStarStarStarStar  — 

The location of the clinic is an easily accessible location.


StarStarStarStarStar Very friendly staff and excellence service.  — 

Very friendly staff and excellence service.


Reply

Dear Carol, Thank you for your feedback. We are very proud of our staff and are so happy to hear that you had excellent service.

StarStarStarStarStar already have recoomended to relatives — 

already have recommended to relatives


Reply

Thank you for your feedback Cindi. Recommending us to relatives is awesome! We are happy that you had a great experience with us.

StarStarStarStarStar Timing of appointments is prompt- friendly staf... — 

Timing of appointments is prompt- friendly staff , convenient location


Reply

Dear Norman, Thank you for your feedback. We are happy that you had a great experience with us.

StarStarStarStarStar would prefer not to support the online presence... — 

would prefer not to support the online presence


StarStarStarStarStar Very please with professionalism of the people ... — 

Very please with professionalism of the people I saw.


Reply

Dear Duane, It is so easy to be positive with such fantastic patients such as yourself. Thank you for sending your feedback!

StarStarStarStarStar Great staff! — 

I had a procedure done at the WBL office and I was impressed with the friendliness, skill, and professionalism of everyone who worked with me. A great staff.


Reply

Dear Phyllis, Thank you for sending this feedback! It is always good to hear when a patient has such a positive experience with our staff members. They have been given the recognition they deserve for taking such excellent care of you.

StarStarStarStarStar Had a great appt. very thorough!! She’s spot ... — 

Had a great appt. very thorough!! She’s spot on.


Reply

Dear Kathleen, thank you for the feedback. I will pass this on to Shelly Larson. She will be thrilled to know that she made your appointment great and took great care of you!

StarStarStarStarStar Advance Dermatology is the BEST. There staff ... — 

Advance Dermatology is the BEST. There staff is very welcoming and Dr. Ruth, well there is NO ONE better then her. She does have the magic touch. Thanks Dr. Ruth.


Reply

Dear Patrice, Thank you for your wonderful feedback. Our staff and Dr Ruth will be thrilled to hear that they were responsible for your excellent experience!

StarStarStarStarStar excellent — 

Felt very comfortable with the staff. Everything was explained very clearly so I know what was happening. I will definitely return as needed.


Reply

Dear Penelope, It is so kind of you to take time to leave us this feedback! ADC is family owned, so we know how important it is to find a great healthcare provider for your whole family. Thank you so much for recognizing our caring team!

StarStarStarStarStar  — 

Dr Ruth was the most thorough Dermatologist I have ever seen


Reply

Dear Cathleen, I truly appreciate this feedback. Dr. Ruth will be thrilled to hear she made a very positive impression on your care and your experience.

StarStarStarStarStar Very friendly and helpful staff, especially sin... — 

Very friendly and helpful staff, especially since I was new to the clinic. Chelsea did a very thorough cancer screen, was respectful of privacy needs and went the extra mile answering my skin questions. I have already recommended her to friends


Reply

Dear Debra, I am so glad that you had such a great experience with ADC. It is our mission to help our patients identify their concerns and figure the best treatment plan for them, and it sounds like you were able to achieve both of those goals! Chelsea and the staff will be thrilled to hear they contributed to your great experience, and thank you for referring us to your friends!

StarStarStarStarStar Been a patient at ADC for many years and can al... — 

Been a patient at ADC for many years and can always get an appointment quite quickly whenever I call. The front desk and clinic staff are very friendly and make you feel at ease.


StarStarStarStarStar Everyone was so nice and pleasant. I could make... — 

Everyone was so nice and pleasant. I could make an appointment and get in that day if I needed to. That’s just unheard of in a dermatology office. The office was neat n clean. They were very prompt n gave me many free samples to try!!!


Reply

Dear Teresa, We are pleased you had a great experience at ADC. Our staff always does our best to accommodate our patients. Thank you for the positive feedback.

StarStarStarStarStar I always get great care at Advanced Dermatology... — 

I always get great care at Advanced Dermatology. The doctor clearly presents the advantages and disadvantages of treatment options and lets me choose the path forward. They are courteous and calm when helping me.


Reply

Dear Jane, It is so kind of you to take time to leave us this feedback! ADC is family owned, so we know how important it is to find a great healthcare provider for your whole family. Thank you so much for recognizing our caring team!

StarStarStarNo StarNo Star It really seemed like the dermatologist was in ... — 

It really seemed like the dermatologist was in a hurry. I didn’t have much time with her. She was very nice, I liked her a lot but my visit seemed rushed !


StarStarStarStarStar Everyone was so genuinely caring from the front... — 

Everyone was so genuinely caring from the front desk to the Doctors


Reply

Thank you for the wonderful feedback Darlene! We appreciate our staff and all that they do for our patients. Thank you for recognizing them!

StarStarStarStarStar I was seen on time. Shelly Larson explains the ... — 

I was seen on time. Shelly Larson explains the situation thoroughly, answered all my questions, and laid out options for treatment. I was very appreciative of this.


Reply

Dear Jeanne, We will pass this feedback along to Shelly. She is one of the best. Thank you for your kind words.

StarStarStarStarStar  — 

Everything was on time the assistant and Dr. were awesome and took very good care of me made me very comfortable.


Reply

James, We love to hear feedback from our patients. Thank you for taking time to give us that. We are very happy you had a great experience.

StarStarStarStarStar I was seen at my appointed time and treated pro... — 

I was seen at my appointed time and treated professionally by Dr. Kill and her team.


Reply

Thank you, David, for your feedback. We are very glad you had a great experience.

StarStarStarStarStar  — 

I came in for a full body cancer screen. I am blessed with many moles. But everything was fine.


Reply

Sandra, that is great news! We try to educate as many people as we can to let them know that a yearly skin cancer exam is very important. If you wouldn't mind leaving us a review on Google, we would really appreciate that. Thank you!

StarStarStarStarStar Best Drs around !  — 

Your Drs and staff are welcoming and professional. The care I receive has proven to me that I’m getting the best care possible. After a move- I still drive 3 hours total for my appointments because I know if there’s a problem you will be give me the best care possible.


Reply

Dear Mary, ADC appreciates your loyalty and we are extremely happy that you have received the best care from us. We love to hear this! Thank you for your dedication in taking care of your skin with us.

StarStarStarStarNo Star Friendly staff and very clear on progress and w... — 

Friendly staff and very clear on progress and what steps need to be taken.


Reply

Thank you for the great review! ADC will pass the feedback on to our staff. We are happy as long as you are happy!

StarStarStarStarStar The staff are warm and friendly and Dr. OJ is v... — 

The staff are warm and friendly and Dr. OJ is very knowledgeable and personable. Could not ask for a better visit!


Reply

Laura, we are very pleased that you were happy with your visit! We agree our staff and Dr. OJ are the best. We look forward to seeing you again.

StarStarStarStarStar MY VISIT WENT VERY WELL. ALL PROCEDURES WENT AS... — 

MY VISIT WENT VERY WELL. ALL PROCEDURES WENT AS WAS WELL EXLAINED. DR.RUSTAD KEPT ME WELL INFORMED AND WAS VERY PERSONAL.


Reply

Thank you for your feedback. We are committed to meeting and exceeding expectations!

StarStarStarStarStar Great staff and doctors. Very knowledgeable and... — 

Great staff and doctors. Very knowledgeable and caring.


StarStarStarStarStar My appointment was on time. Ms Larson and her s... — 

My appointment was on time. Ms Larson and her staff were very professional and made me feel like I received the best service.


StarStarStarStarStar Great business! — 

This was my first time going to the dermatologist. The process was quick, informational, and kind. My PA-C, Chelsea, was wonderful to work with and eased my concerns about acne. She and Dylan also did a great job in removing a mole — speedy and completely painless! Everyone was nice to be around in every step, and I will definitely be coming back.


StarStarStarStarStar Friendly very knowledgeable staff. My skin cond... — 

Friendly very knowledgeable staff. My skin condition has healed and I feel good. Thank you!


StarStarStarStarStar Dr OJ was wonderful, explained everything he wo... — 

Dr OJ was wonderful, explained everything he wod be doing.


StarStarStarStarStar Always feel well served by Heather — 

Always feel well served by Heather


StarStarStarStarStar Very pleased with my treatment — 

Shelly Larson is very professional and explains things clearly and in detail. The entire staff at the White Bear clinic is respectful and helpful


StarStarStarStarStar I've been seeing Lisa at Advanced since 2008. ... — 

I've been seeing Lisa at Advanced since 2008. Very happy with the office, the offers, the club card, the friendship, bedside manner and expertise. :)


StarStarStarStarStar the DR I saw yesterday was exceptional — 

the DR I saw yesterday was exceptional


StarStarStarStarStar Great Service — 

They were very friendly and gave the information in a way that I understood. They made sure I understood all my options and helped me decide what would work best for me.


StarStarStarStarStar Caring staff — 

Everyone is friendly, helpfful and so caring. I would highly recommend Adc to my friends.


StarNo StarNo StarNo StarNo Star Don’t go looking for medical advice! — 

We brought our baby in for assessment of a birthmark. We simply wanted to know if there was a medical cause for concern. We were kept waiting an hour past our appointment time. The doctor and entire office seemed more concerned with “cosmetics” and gave minimal and inaccurate medical advice. Furthermore, we got a follow up call that contradicted the poor medical advice that was given. Long story short, the only things we KNOW after this appointment is that they are hundreds of dollars richer and we are no closer to knowing anything about our daughter’s birthmark.


StarStarStarNo StarNo Star My appointment was at 10:30. I checked in at 10... — 

My appointment was at 10:30. I checked in at 10:20. Was not roomed until 10:50. My procedure takes 4 minutes. Wasn't done until 11:20. Been going here for last 13 years with same procedure done 2x a year. Getting worse every year on time. Feels like you r a number. I work in Healthcare. No ONE wants to feel like a number.


StarStarStarStarStar They were very respectful and very informative!... — 

They were very respectful and very informative!


StarStarStarStarStar Warm, friendly, professional staff! Results wer... — 

Warm, friendly, professional staff! Results were great!


StarStarStarStarStar Skin cancer removal — 

Skilled and knowledgable.


StarStarNo StarNo StarNo Star I waited nearly an hour to be seen for an appoi... — 

I waited nearly an hour to be seen for an appointment made weeks prior.


StarStarStarStarStar Efficient, helpful and informative. Emily was v... — 

Efficient, helpful and informative. Emily was very professional and patient and she has a great smile.


StarStarStarNo StarNo Star I always feel well cared for, but I almost alwa... — 

I always feel well cared for, but I almost always have to wait for 30 minutes after my scheduled appt time to be seen.


StarStarStarStarStar I had Mohs surgery with Dr OJ Rudstad this past... — 

I had Mohs surgery with Dr OJ Rudstad this past week. I was quite nervous about the procedure, but that changed minutes after my arrival to the office. I was guided through the entire process, and told exactly what was going to happen, what was happening and what would happen next. Not often that you find a medical facility that also excels in customer service, Advanced Dermatology Care is the that exception.


StarStarStarStarStar Best care and treatment for my skin! — 

I always get the best treatment from Dr. O. J. Rustad. Answers all my questions and gives suggestions for my skin care.


StarStarStarStarStar My provider was great- very friendly and explai... — 

My provider was great- very friendly and explained her reasoning for her medical decisions.


StarStarStarStarStar I am pleased with the care I received at your c... — 

I am pleased with the care I received at your clinic. Chelsey and assistant are exceptional. I felt cared for while receiving excellent treatment.


StarStarStarStarStar Appointment — 

I was greeted very nicely and my appointment was on time.


StarStarStarStarStar Having used another Dermotology office previously — 

Having used another Dermotology office previously, I was very pleased and satisfied to have been referred to Shelly Larson. The wait time, and the repoir was totally appreciable.


StarStarStarStarStar I have been a patient at ADC for > 5 years. I a... — 

I have been a patient at ADC for > 5 years. I am consistently pleased with the care I receive. I consider Dr O J and Shelly the best.


StarStarStarStarStar Efficient visit — 

The staff was very timely and efficient. Was able to get a same-day appointment. Provider was clear with diagnosis and instructions.


StarStarStarStarStar Very professional and caring,staff. — 

Very professional and caring,staff.


StarNo StarNo StarNo StarNo Star Thorough and professional. — 

Thorough and professional.


StarStarStarStarStar Organized staff and procedures in the consult r... — 

Organized staff and procedures in the consult room and with medical professionals


StarStarStarStarStar everyone is very professional and very nice. — 

everyone is very professional and very nice.


StarStarStarStarStar I always receive great attention and care. — 

I always receive great attention and care.


StarStarStarStarStar I was so glad that i came in tohave my skin ch... — 

I was so glad that i came in tonhave my skin checked out. Everyone there was very welcoming and understanding.


StarStarStarStarStar Staff was wonderful. Awesome bedside manners — 

Staff was wonderful. Awesome bedside manners


StarStarStarStarStar Mrs Shannon Galles — 

Emily Bose is fabulous- I will be back to see her.


StarStarStarStarStar no complaints, pleased with entire experience f... — 

no complaints, pleased with entire experience from the front desk to the Dr. and out the door.


StarStarStarStarStar such a great help in getting RX's obtained thro... — 

such a great help in getting RX's obtained through you at your clinic. Thanks


StarStarStarStarStar Highly knowledgeable, professional, easy to und... — 

Highly knowledgeable, professional, easy to understand.


StarStarStarStarStar Friendly staff. Professional tx by MD. Very s... — 

Friendly staff. Professional tx by MD. Very satisfied.


StarStarStarStarStar Always great service, you are made to feel comf... — 

Always great service, you are made to feel comfortable, a full body review for cancer can be embarrassing but I have always had my modesty taken into consideration, which is much appreciated.


StarStarStarStarStar Great experience — 

everything went as well as possible with my surgery. Dr. OJ really knows what he is doing and explains everything very clearly. Staff is great, very caring and helpful..


StarStarStarStarStar Answered my questions in a manner I could under... — 

Answered my questions in a manner I could understand, which is very good


StarStarStarStarNo Star The front desk staff is pleasant but not very e... — 

The front desk staff is pleasant but not very engaging. Most of them seem to go though the motions of their tasks but forget to make your clients feel welcome and valued. Eye contact would be nice too.


StarStarStarStarStar The clinic is clean and neat. They call you in ... — 

The clinic is clean and neat. They call you in on time. Everyone was very curtious.


StarStarStarStarStar I WOULD HIGHLY RECOMMEND ADVANCED DERMATOLOGY, ... — 

I WOULD HIGHLY RECOMMEND ADVANCED DERMATOLOGY, BECAUSE OF THERE CARING AND HELPFULL PEOPLE THEY HAVE WORKING THERE!!! STARTING FROM THE FRONT DESK PEOPLE WHO ARE SO GLADLY TO HELP YOU OUT, IN ANY WAY THEY CAN!!! NEXT TO THE DOCTORS AND THEIR PHYSICIAN ASSISTANTS, THEY TOOK THEY TIME, IN EXPLAINING THE PROCEDURE AND THE PROCESS! I HAD CHELSEA DOMEIER, WHO IN MY MIND WAS VERY FRIENDLY AND GAVE ME THE BEST OF CARE!!! I WAS VERY GRATEFULL FOR THAT!! JEFF HUGGER


StarStarStarStarStar I have been very pleased with the service and a... — 

I have been very pleased with the service and availability of your clinic. My diagnosis isn't always what I like to hear but together hopefully we can take care of what is wrong.


StarStarStarStarStar Everyone is very friendly. I had to have surger... — 

Everyone is very friendly. I had to have surgery to remove a melanoma. Everything was explained very thoroughly. I feel very confident in the treatment plan layed out for me.


StarStarStarStarStar Surgery was very professionally done. — 

Surgery was very professionally done.


StarStarStarStarNo Star Experienced, effective exams and treatment — 

Experienced, effective exams and treatment


StarStarStarStarNo Star acne treatment — 

My teenage son was seen for acne treatment. You did a great job explaining the daily regiment.


StarStarStarStarStar Was very pleased with my experience.  — 

Was very pleased with my experience.


StarStarStarStarStar Staff very professional and friendly. They wer... — 

Staff very professional and friendly. They were thorough and informative.


StarStarStarStarStar Been a patient here for many years and have alw... — 

Been a patient here for many years and have always had a good experience from the time of check in through the appointment! Very timely in getting an appointment!


StarStarStarStarStar Thank you for asking me to fill out this survey... — 

Thank you for asking me to fill out this survey.


StarStarStarStarNo Star Staff was really courteous and helpful.  — 

Staff was really courteous and helpful.


StarStarStarStarStar My experience.  — 

I like this office. I like the people. I like my doctor. Very good service & professional. Always quick & fast too.


StarStarStarStarStar I am always able to get an appointment in a tim... — 

I am always able to get an appointment in a timely manner, which I really appreciate! The front desk staff is very friendly and my time in the waiting area has always been less than five minutes. Shelly is very personable and knowledgeable, both of which I appreciate in a clinical setting.


StarStarStarStarStar Kind courteous treatment. It is a pleasure deal... — 

Kind courteous treatment. It is a pleasure dealing with your staff.


StarStarStarStarStar Always treated by Dr OJ for many years he has t... — 

Always treated by Dr OJ for many years he has taken great care of me


StarStarStarStarStar  — 

Everyone there was very nice and respectful. I was treated very well. I was in the waiting room for maybe 5 minutes before I was called back into a room. Heather Kill was very nice, listened to my concerns and treated what needed to be done. It was great.


StarStarStarStarStar Great team and great service.  — 

Great team and great service. Lisa is amazing and very easy going. I always leave happy!


StarStarStarStarNo Star How it began. — 

I began with ADC because they could schedule me sooner for a check up than other dermatology offices. They continue to be easy to work with and reliable!


StarStarStarStarStar Skin issues are never fun to talk about. — 

Skin issues are never fun to talk about. I felt very comfortable with the doctor and staff and the care I received was excellent.


StarStarStarStarStar Very efficient team! I have been going to this ... — 

Very efficient team! I have been going to this clinic for ten years.


StarStarStarStarStar Great Dernatology clinic! — 

Great Dermatology clinic!


StarStarStarStarStar I showed up for my appointment on the wrong day... — 

I showed up for my appointment on the wrong day and despite my mistake the staff from the receptionist, the physician's assistant and Dr. Ruth went out of their way to make me feel comfortable and accommodate me. I had to wait to get in but the receptionist prepared me for the wait and did not mislead me as to how long I would have to wait.


StarStarStarStarStar always very pleasant — 

Was pleasant experience and will continue to see same provider for years to come. Everything was perfect cant think of any more that could be upgraded at this time


StarStarStarStarStar Competent, efficent and professional staff, and... — 

Competent, efficient and professional staff, and quality administrative support staff.


StarStarStarStarStar Loved going here! Great doctors and very inform... — 

Loved going here! Great doctors and very informative.


StarStarStarStarStar ADC patient since 2008 - highly recommended — 

I've been going to ADC for 10 years now for botox and very pleased. Treatments are never overdone, always professional and services are never pushed but questions are always welcomed and answered.


StarStarStarStarStar Everyone in the WBL office is awesome but I abs... — 

Everyone in the WBL office is awesome but I absolutely love Jessica. It's so nice to be able to completely trust someone with your skin and I'm really happy with the results.


StarStarStarStarStar Office staff was pleasant and efficient. I was ... — 

Office staff was pleasant and efficient. I was called in to see the doctor at my appointment time with no wait.


StarStarStarStarNo Star I like your office and the doctor I saw!!  — 

I like your office and the doctor I saw!!


StarStarStarStarNo Star Staff is always friendly, wait time can sometim... — 

Staff is always friendly, wait time can sometimes take a while in the rooms & the doctors usually seem like they are always in a hurry. At my last visit the assistant that helps the doctor during a mole revmoval did not sanitize the area before injecting me with numbing medications which I was uncomfortable with.


StarStarStarStarNo Star A few locations to choose from which is nice. O... — 

A few locations to choose from which is nice. One number to call. Have only frequent the derm side of the business. Happy with services and personnel.