Accent Vision Specialists
448
Reviews
An excellent experience, as is always my experience with Accent on Vision. They are pleasant, professional, thorough and caring.
Jan 3, 2017
The folks in this office are extremely friendly and helpful!
Jan 2, 2017
Glad I hv a grt Eye Dr to go to. The entire staff is very professional and nice.
Jan 1, 2017
Dr. T- great as usual. His assistant is also great. Can't recall her name, but I think she has the intelligence and ability to be a fine doctor. Right now, she is a strong asset to the clinic. Keep her, and support her anywhere she wants to go.
Dec 30, 2016
This was among the top 3 out of all my previous visits. On time and accuracy (office). Thank you
Dec 29, 2016
The staff was friendly and professional. I got in quickly & felt as if I was in good hands.
Dec 20, 2016
Very satisfied with my eye-exam experience!
Dec 15, 2016
the staff at accent on vision and paul tachau are wonderful, very helpful in answering any question about eye health. have tryed glasses and now contacts. provided information and help with how to properly put contacts in and take them out. I highly recommend accent on vision as your eye health. P.S. wait times are short dont have to wait long.
Dec 15, 2016
Wow! Super thorough and made me feel as though I was a real person. Thank you!!!
Dec 14, 2016
Excellent service as always.
Dec 14, 2016
It is always a pleasure to visit Accent on Vision
Dec 12, 2016
As usual, my appointment went very efficiently. It was a very short wait time, and the staff was very pleasant and efficient. Dr. Thibodeaux's exam was thorough and he explained things in detail. I never feel he is rushing to get me out the door and on to the next customer. I am confident that he is paying attention and has my health as his priority.
Dec 9, 2016
Great customer service! Thank you
Dec 9, 2016
Very satisfied with the service overall. The only problem I had was with the wait time. My appointment was scheduled for 2:30pm and I wasn't admitted until 2:50. Other then that, the service was excellent.
Dec 6, 2016
The entire team is efficient, knowledgable, and very thorough. Dr Tachau has taken amazing care of my and now my child's vision for more than 25 years - excellence and professionalism.
Dec 4, 2016
I found Dr. Thibideaux to be thorough and compassionate. He taught me a lot about my problem that other eye doctors failed to do, as well as a solution.
Dec 1, 2016
I thought everyone was very professional great crew very nice atmosphere will recommend you to everyone
Dec 1, 2016
I was in for a follow up to an eye surgery and I was provided with service that was specialized to what I needed and not cookie cutter. The questions I had were answered and I didn't feel rushed through the appointment.
Nov 28, 2016
The very best eye doctor and clinic I have experienced in my 62 years. Wonderful people and all the latest technology.
Nov 24, 2016
I was seen on short notice given an urgent problem. Everyone was terrific. Each thing that needed to happen was explained thoroughly, plenty of time taken, diagnostic seemed thorough, and follow-up scheduled. I'll continue here. Also noticed some great bargains on getting glasses made -- might get some backups :)
Nov 23, 2016
Lynna was fantastic, Dr. T was his usual awesome and professional self. It is a joy to be treated by such great people. Thanks.
Nov 19, 2016
It is always great to know that the employes at (Accent on Vision) are quick with any answers or eye problems I might have. Thanks again for all your help.
Nov 19, 2016
Thank you for the excellent visit. Everyone I encountered was very kind.
Nov 17, 2016
From staff to service, Accent on Vision exceeded my expectations. The staff is very professional, courteous and provided exceptional customer service. Two thumbs up!
Nov 17, 2016
I am impressed that you really care about what your patients think of your service. My experience with most doctors and their staffs has been very impersonal, almost like you are intruding. So thank you and your organization for caring. I would rate your level of service 5 *s.
Nov 17, 2016
I felt very comfortable with Dr. Tachau and his staff was excellent. Very professional and respectful.
Nov 11, 2016
Thank you for the 5 star service I received from the start of my appointment up until the end. Your customer service was excellent! I would recommend Accent on Vision to everyone that needs an eye exam and glasses/contacts.
Nov 10, 2016
I've been going to Accent on Vision for years--in every area of service, from medical expertise, to customer service, to optical to a professional, warm and friendly staff, Accent on Vision is wonderful. On numerous occasions over the years, the doctors and staff have gone well beyond the call of duty to address an emergency medical need, or something with a pair of glasses, or something else. I trust their competence, and appreciate how well they've always taken care of me. I recommend them unconditionally.
Nov 7, 2016
As always, the staff was professional, knowledgable and courteous. Recently, while on an international trip, I had emergency eye surgery. Dr. Thibodeaux, reviewed the letter which I brought from the surgeon and directed his staff to perform several tests. He then reviewed and explained the test results, and using those results, performed a thorough examination of my eye. The result was that I came away from the examination with confidence that my recovery is proceeding well, but more importantly, knowing that a local, trusted professional was now familiar with my case and would be there to provide whatever follow up care is required.
Nov 3, 2016
Great team, I always love the professionalism there and appreciate the service to find good glasses. And, the advice on important things to invest in with a new pair of glasses.
Oct 31, 2016
I was treated very well and the business is nicely organized and feels good. My only complaint was that I was asked to throw away my contacts and told that I would get a new pair later. Some things changed along the course of my visit with regards to contact lens fitting so I didn't end up getting a contacts exam. So they wouldn't provide me with new contacts. I was also buying new frames and since I'm nearsighted it made it pretty difficult to choose a style without my contacts in. They worked with me and took photos of me so I could see them with my glasses on but it could have all been avoided if my contacts weren't thrown out.
Oct 29, 2016
Dr. Paul Tachau was incredibly thorough. I scheduled my appointment for a specific concern but he went the extra step to provide a comprehensive eye exam. The information he provided was understandable and help me understand my specific eye condition.
Oct 25, 2016
I am always happy to be able to see you all actually Dr. Thipedoux is an exallent Dr. As is every Dr. There I always tell people about you!!!
Oct 24, 2016
Great thank you.appt on time, great exam, courteous service
Oct 14, 2016
Great thank you.appt on time, great exam, courteous service
Oct 14, 2016
Everyone is friendly and professional.
Oct 14, 2016
Very professional, technologically up-to-date examination procedures used by the dentist. Very friendly helpful staff.
Oct 13, 2016
Always friendly and professional
Oct 12, 2016
Everyone was polite, explained what they were doing and how my eyes were doing. It was explained what would be done to correct my vision.
Oct 10, 2016
The service was quick! I have been going there for years, this has been the the fastest. I really appreciated that.
Sep 30, 2016
I was an emergency walk in and all of the staff and the doctor worked to fit me in and take care of my problem.
Sep 30, 2016
The staff is friendly and considerate. The assistants do a terrific job with all the tests. Best of all is Dr Dwight T. I've seen many eye drs in my 54 years of wearing glasses and he is the only one I would highly recommend to everyone. Would not even consider seeing someone else. Trust him.
Sep 30, 2016
My husband and I have been seeing Dr. Thibodeaux for our eye care for more than a decade and are very pleased with him, professionally and personally. The staff, too, has always treated us very well.
Sep 28, 2016
I was very pleased with the professionalism and friendliness of the staff. It was an all around good experience for me. Many thanks
Sep 23, 2016
I really appreciate the young lady that did the prepatory exam. Her attitude and professionalism were refreshing. Of course, I am always treated well by the staff. Never a bad experience. Dr. Tachau is the best.
Sep 22, 2016
Great doctor and excellent opticians. I have been wearing glasses since I was four - I am now 67. I have never gotten better care.
Sep 21, 2016
As usual, a very pleasant appointment with very competent staff.
Sep 7, 2016
Excellent very personal care and interest.
Sep 7, 2016
Excellent very personal care and interest.
Sep 7, 2016
Great service, I would recommend Accent on Vision to all my friends.
Aug 31, 2016
As usual, I had a helpful and professional experience at Accent on Vision. Everything was clearly explained to me and the right questions were asked to elicit some symptoms I had neglected to mention.
Aug 24, 2016
Professionals doing above and beyond practice in a beautiful location
Aug 22, 2016
I haven't used your website except to obtain your phone number
Aug 17, 2016
Appreciate notification of appointment with ability to conform online.
Aug 3, 2016
I recently moved from Virginia and did not have an eye doctor in Santa Fe. I chose Accent on Vision to be my new vision health center. Accent on Vision treated me very knowledgably and professionally. I intend to continue using Accent on Vision as my new eye health center.
Aug 1, 2016
My visit went great! I wanted to commend Lynea (I'm butchering the spelling) on doing such a great job! Everybody had a great attitude and made my visit pleasant! Thank you all!
Jul 29, 2016
Outstanding service, as always. Elizabeth helped tweak my contact Rx and it's perfect now. Her vast knowledge of contacts for ahem, over 40 eyes is deeply appreciated. Dr T, thank you for hiring her.
Jul 27, 2016
Dr. Thibodeaux and his staff are top notch for optometric services in Santa Fe. I like having choices regarding diagnostic procedures, and I always leave Accent on Vision with a clear understanding of my vision health strategies and needs.
Jul 23, 2016
Fabulous service!! From the front desk to the technicians to Dr T. All was very professional and timely.
Jul 22, 2016
Everyone is always pleasant.
Jul 21, 2016
Staff are very kind and knowledgeable.
Jul 19, 2016
.Your staff is awesome! Excellent customer service and great proffesionalism. Dr. Tibadou is an amazing doctor who shows compassion and care. I sincerely appreciate the care and compassion that is given to me for my problematic eyes. The technician I had yesterday... Was absolutely amazing... at the end of my visit she took that extra step to inform me about some drops and cleaning solution that may help me in the wear and cleaning of my ridged contact lenses. Thank you so much!
Jul 15, 2016
Very attentive personnel, gave me good info, every thing went well.
Jul 15, 2016
I was referred to this office by a family member as well as a friend. We had been looking for a new optometrist as the one we had been using left the area. Very pleased with the service, professionalism of the office.
Jul 14, 2016
I give you a five star. Everybody was friendly and helpful.
Jul 11, 2016
The staff is always very friendly and helpful. They lays demonstrate knowledge and experience as well as care and professional service. Love you all!
Jul 10, 2016
Great doctor, Pleasant staff
Jul 8, 2016
Professional and friendly staff, and Dr. Pulis is wonderful. My daughter and I always feel we are well taken care of.
Jun 30, 2016
Awesome people, excellent service and outstanding atmosphere!!!
Jun 28, 2016
I had a problem with my last prescription, and everyone was very helpful in getting it resolved, thanks!
Jun 23, 2016
The most knowledgeable and courteous doctors and staff! They all go the extra mile to help a person feel they are their first priority.
Jun 16, 2016
You have great on-line presence. I like being able to confirm upcoming appointments in this way.
Jun 11, 2016
It was a wonderful experience and I enjoyed the appointment, the doctor and the employees. Good Job everyone!
Jun 2, 2016
Staff is always very courteous and helpful.
Jun 1, 2016
Very well run office! Dr T always takes the time to explain everything.
May 27, 2016
Dr. T and his entire staff are great.
May 25, 2016
As always, had a great visit. Everyone is friendly and professional.
May 22, 2016
Excellent service. Your care and support for my eye problem is amazing. The stafff is friendly and professional. Dr T is so caring and professional.
May 18, 2016
I always enjoy going to your office. The care and attention are excellent. We are happy to be back with the offiice. Diana Lautens
May 12, 2016
I went to Accent on Vision after 3 bad experiences so I really was prepared for the worst. The office staff was very friendly and knowledgeable. The medical staff were able to answer questions I had and explain things to my level of understanding. I had a much better idea of what to ask once I did see the doctor. I am not the best at understanding medical issues so it is very easy to talk over my head or opt for intimidation tactics that I had previously experienced. The doctor gave me options, explained pros and cons, and time to soak it all in. I really appreciate the care and ability of the staff to put things in language I understand.
May 12, 2016
My visit with Dr. Tibideaux was excellent. I really enjoy his professionalism. However , my visit with the eye wear technician was horrible. I felt rushed and did feel comfortable. The technician was not professional in her dress and I felt embarrassed. I will try to buy my glasses from a different place.
May 7, 2016
Accent on Vision is the place to go for eye care. They are very professional, knowledgeable and up to date on eye care.
May 6, 2016
Great experience as always.
May 5, 2016
Dr. Tauchau & staff = the BEST! Having moved all over the country & seen many eye Dr's over the years, Dr. Tauchau is far above the rest. No more dilated pupils for me, thank you - they have the Optomap high tech machine. Attentive, helpful, and exceptional in every way, from Dr. T, to the exceptional tech Lynnae, to Ally at the front desk - this is Santa Fe's finest team.
May 4, 2016
Friendly, prompt, knowledgeable.
Apr 29, 2016
The staff and assistants are very kind, knowledgeable, and professional. Appointment was smooth and efficient. Dr. Pulis is fantastic and always professional. Very informative, explained things thoroughly, and answered all of my questions. Would recommend her and her office to anyone who needs eye care!
Apr 28, 2016
fast, professional, polite.
Apr 27, 2016
The weight of eyewear annoys me so when the 20 year old radial keratotomy surgery began to fail contacts seemed the obvious choice. But after RK or Lasix the eye has scar tissue and shape change that is difficult to refract and comfort in the lense is challenging. Dr. Thibodeaux patiently worked through all the obstacles eventually getting me back in contact lenses with 20/20 fabulous visual acuity. All his staff are a pleasure functioning as a great team. Thank you all.
Apr 23, 2016
My exam with the doctor was difficult. Staff kept opening and closing the door and it was very distracting. It makes me wonder whether I received the correct re-fraction. The person who checked me out was very rude and hateful. I have never had this experience before. I think I'll find another doctor. I think I will recommend to my friends and family who come to see the same doctor find another doctor.
Apr 21, 2016
I was quite satisfied with the level of service and care during my recent visit to Accent Vision. Thank you, Robert Upton
Apr 20, 2016
Wonderful atmosphere with fantastic and caring service.
Apr 19, 2016
Everyone was very nice and helpful even tho they were very busy they were fast to get me out of there I'm definitely going back every year!
Apr 12, 2016
Always good to be there, keep up the great work !
Apr 6, 2016
I requested a massage but never got one? I suppose I will let it slide this time. :)
Apr 6, 2016
Everyone was wonderful, friendly, and sweet. And very knowledgeable -/ taking the time to explain everything clearly. And Dr T was very funny!
Apr 6, 2016
Dr. Thibedeux has always been an excellent eye doctor and has always looked out for my best interests.
Apr 4, 2016
My experience was, as always, wonderful!!! Thank you!
Mar 31, 2016
Lenai was awesome! very smart and personable
Mar 30, 2016
excellent as always - thank you!
Mar 29, 2016
Your staff and equipment are unequalled. First rate at every level and patient oriented which is not all that common and thus much appreciated.
Mar 24, 2016
Very thorough exam. Made sure that they prescribed the correct lenses for me. Very impressed
Mar 24, 2016
excellent service, clear concise commnication, great partner in my health care.
Mar 24, 2016
I'm so glad my husband's co-workers and my sister recommended your office. Dr. Thibodeaux was friendly and explained things clearly. Everyone in the office is great.
Mar 24, 2016
Well when I make an appointment I expect to have been seen at least a little earlier than I was. I told my boss it would be at least an hour and it took me an hour and a half. The Optometrists, and the exam was great, it just wasn't great when I waited 30 minutes long:(
Mar 24, 2016
Jessica Griego was very helpful in clearing up my confusion regarding my choice of lens implants.
Mar 24, 2016
I would have liked to been told to expect pain and discomfort and options to relieve that. I slept very little, and I still have some pain today in my right eye. It hurt so much I was thinking perhaps that I could have really injured my eye. It's better today, but as the day goes on, it is feeling itchy.
Mar 23, 2016
Very good services! Knowledgeable staff.
Mar 23, 2016
I have been a patient for many years and have always had great service for myself and my family. I recommend you to all my co-workers, friends and family because of your great team. Thank you for always accommodating us!
Mar 22, 2016
The staff and doctor were very friendly and I thought his office was very clean. Even though I was scared of the machines they made me feel comfortable. I will definitely go back. I highly recommend coming here for all your eye care needs. Plus a big selection of glasses to choose from.
Mar 16, 2016
No comment for suggestions, all went perfect
Mar 16, 2016
What a great experience! The staff are truly happy, it shows. Everybody is knowledgable while working in a very professional clean environment. Dr. Thibodeaux engages his personal respectfully as colleagues working towards better sight for me, the patient.
Mar 15, 2016
One of the best eye appointments I've ever had. Staff was extremely courteous and helpful.
Mar 14, 2016
Everything was done promptly and courtesly
Mar 12, 2016
The staff was on phones, so it is hard to be on the phone and welcome customer, maybe dedicated line for questions and appointments. Too many times the staff takes more time than necessary on phones, leaving one standing there feeling like they are violating HIPPA. Dr is wonderful and understanding.
Mar 11, 2016
Very courteous and helpful staff. They helped me with insurance questions after the appointment. Thanks!
Mar 8, 2016
very pleasant and very helpful.... THANK YOU.....
Mar 7, 2016
This is the second year I have had an appointment at Accent on Vision and have found the entire experience to meet and exceed my expectations. Thank you
Mar 4, 2016
every thing was just fine...thank you
Mar 3, 2016
SINCE THEY COULD NOT FIND MY RECENT FILES AND ALSO WHEN I ASKED FOR A COPY OF MY PRESCRIPTION ( WHICH WAS INCOMPLETE) I BELIEVE DR THIBODEAU IS WONDERFUL BUT ASSISTANTS NEED HELP OR MORE STURUCTURE.
Mar 3, 2016
The gal (I do not recall her name) that helped me with my glasses purchase was EXCELLENT!
Mar 2, 2016
I really appreciate being seen since I called in 40 minutes before hand to get an appointment. Thank you!!
Mar 1, 2016
Friendly and professional staff.
Feb 27, 2016
the only comment i have is that I was called to be reminded of my financial responsibility and the person's approach was a bit much.. I have been a patient I have financial responsibility beyond my insurance.. I would not go if I could not pay.
Feb 26, 2016
Appreciate being fit in on moment's notice.
Feb 25, 2016
My doctor was excellent he explained everything to me that I needed to know would recommend him to my family and friends.
Feb 24, 2016
In my experience, I have always been treated with respect and in a professional manner by the entire team. Dr. Tibodeaux has been able to help me with my eye problem when no other doctor in Santa Fe was able to. His medical training and willingness to take the time needed to work through issues is exceptional! I recommend him highly and without reservation.
Feb 24, 2016
I've been seeing Dr Tachau for over 30 years. I know and trust him to take good care of my eyes!!!!
Feb 23, 2016
I had been experiencing dry eye along with pain for a number of years and the doctor I was seeing would only suggest lubricant drops. Upon visiting Accent Vision, it was discovered that I suffered from blockage to oil glands that I was not even aware that we had under our eyelids! I gained so much knowledge from my first visit. I am also following a plan that will help relieve the dryness and the pain. I was very impressed with all that was explained to me. This is a great place for great care and I would definitely refer my family and friends to Accent Vision.
Feb 23, 2016
A pleasure, as always. Elijah and Jessica could not be nicer and we have been Dr. T's biggest fans since our very first visit. Thank you for being there !!!
Feb 23, 2016
Overall, the experience was quite pleasant.
Feb 19, 2016
The only new service that would be cool is to be able to provide the glasses needed for after cataract surgery...would be nice to have it all done in one place. Otherwise...you guys are great!
Feb 19, 2016
I wish you'd start carrying LaFont frames again. When you had high end European frames in stock, I couldn't wait to buy my new frames. Couldn't find a thing I liked yesterday,and that means I will buy my new glasses elsewhere. Like me, older women in Santa Fe who wear glasses want them to be stylish and noticeable. They are part of my face, and I think they define it. I want people seeing the glasses first because my face isn't all that striking. Your sgould reconsider your stock and choices.
Feb 18, 2016
I love Dr. Thibodeaux! I can always count on him to fix my situation and get me back to great eye health!
Feb 18, 2016
I really was impressed at the time spent with me and never felt rushed. I had been a patient somewhere else for 15 years and decided to switch. I'm glad I did. I also appreciate the 3D imaging option of the retina.
Feb 18, 2016
I'm new to Santa Fe so finding people who are professional and friendly is comforting.
Feb 15, 2016
You are doing a fantastic job!!
Feb 14, 2016
THE FRONT COUNTER STAFF COULD BE A LITTLE MORE FRIENDLY.
Feb 12, 2016
My visit went fine until the end. I received a new prescription and was told that it had changed dramatically from the previous. as we met with the lady to go over new glasses/frames, my intent was to have the new prescription put into existing frames, (three pairs purchased in 15'). we were told that that was not allowed. you had to buy frames with the new lenses. also, this person identified that the prescription didnt change enough to warrant new lenses. with that being said, we left. concerned, my husband called to speak with the doctor later that afternoon and was told that he highly recommended having the new prescription filled. the assistant that did not want to sell lenses alone lost a sale, and we will not be going back.
Feb 11, 2016
Being that I'm a new patient with Accent Vision I am not impressed with the service from the front office. I love the Drs. They are very knowledgable and accommodating. I was told by the staff that my medical insurance would be billed and then after I inquired about glasses I was told different. My VSP insurance was billed and I was not eligible for the annual glasses. I landed up paying full price. This affected me twice as I had to order computer glasses as well. My out of pocket should not have been more than $200 but I had to pay well over $400. My vision problems are of medical issues. I feel your office should bill medical and not cause undue financial hardship on your customers.
Feb 11, 2016
John the Optician goes above and beyond to provide excellent customer service. He takes the time to answer questions and explains every option. He even took the time to research my secondary insurance and it's benefits. He and of course the excellent care from Dr. Thibodeaux is what keeps me going back.
Feb 11, 2016
Great service from your staff.
Feb 10, 2016
From Dr. Thibodeaux to the receptionist, we were treated excellently by everyone!
Feb 9, 2016
My vision was very blurry after dilation I don't think I should have been driving really ,When I mentioned this to my daughter she said this happened to her as well. I think maybe people should be informed of this as a possibility.We both have astigmatism is that a factor?
Feb 6, 2016
I was taken back at the appointed time and the young lady did a lot of things, but it took another 35 minutes or so until I got to see the doctor. That's way too long.
Feb 3, 2016
I appreciated the professionalism of the staff and the cutting edge equipment in the office. Dr. Tachau was informative and genuine in his examination of my eyes and put me at ease immediately. I wish all medical professionals were as organized and intelligent!
Feb 2, 2016
The staff was great and nice.
Feb 2, 2016
Appreciate being able to get an appointment the same day I called. Dr Thibodeaux smelled great.
Jan 31, 2016
You folks made the referral appointment for me - I appreciate that.
Jan 30, 2016
I always enjoy my visit. Dr. T is thorough, kind, takes time to chat a bit and has such a great sense if humor which I love. My visits are always easy and the staff is wonderful. One of my favorite Docs.
Jan 28, 2016
State of the art equipment and personable staff. Great visit.
Jan 27, 2016
The only problem I had was with the young woman who did my initial screening. I told her I was hearing impaired and needed to read lips. I had to keep reminding her as she continued to talk while behind a machine and I couldn't understand her. Next, she got up from her seat and came toward me with a hand held device to measure my eye pressure. I had never seen the implement that looked like it had a pointed end and was startled when she started putting it on my eye without any explanation. Really, she needs to learn how to explain what she is about to do before she just goes and does it. I was frightened and never comfortable in your office after that.
Jan 27, 2016
I feel everyone there is trying to help me. I think the staff is great.
Jan 27, 2016
Everything went great thank you dr pulis and your team. See you next visit
Jan 26, 2016
Both dr. Pulis and the technician, Ellie, were very professional and personable.. It was a very good experience.
Jan 23, 2016
Glasses were ready December 28 and you never notified me. We had to call and get you to investigate before we got them. Waiting 5 weeks to receive glasses valued at close to &1000 was ridiculous and terrible customer service.
Jan 20, 2016
My Dr. part of my appointment was excellent. However, I did not remember having to provide my Medical Card previously. I questioned that, and the interaction between myself, and the non-medical staff could have gone better. It should have been explained more clearly why it was required. Not just if you don't sign my appointment would be cancelled.
Jan 20, 2016
Dr. Tachau and the staff are caring and wonderful, have been going to them for the last year and due to a ongoing issue with my eyes. Have continue to keep watch on my condition, I am thankful to accent on vision.
Jan 20, 2016
Thank you for all you do, appreciate you...
Jan 20, 2016
I completely satisfied with my eye care and have recommended your practice to others in the past and will continue to do so.
Jan 19, 2016
Been seeing Dr. Thibadeau for about 20 years. Been very satisfied.
Jan 16, 2016
The staff is super friendly and always smiling. That means a lot to me.
Jan 15, 2016
A woman entered the exam room to help tech with me; she did not acknowledge me in any way. Lynn in optical shop had the enthusiasm of a cardboard box when I was trying to find frames/lenses. I will not buy there. I usually enjoy everyone. Strange this time.
Jan 11, 2016
my visit could not have been better.
Jan 7, 2016
I have seen Dr Thibideaux (sp?) for many years. He has good techs and his knowledge mixed with an entertaining way is always a treat. I like that he has up-to-date equipment to make the exam feel quite thorough. And being in my 70s, this is extremely important.
Jan 7, 2016
the check in was unfriendlly other an that everything was great!
Jan 6, 2016
I feel so Blessed to have such a GREAT TEAM of Professionals taking care of my Visual needs in every way! I would DEFINITELY refer Accent on Vision to everyone I know! Rating is at least FIVE STAR!!!!! THANK YOU!
Jan 5, 2016
This office has always been very professional, helpful, and pleasant. Very satisfied with my Doctor's care too.
Dec 31, 2015
A professional experience! From the initial call forward! The staff worked to get me in as a new patient due to an eye problem. I will return and appreciate the help and concern about my situation!!!
Dec 30, 2015
In the middle of my exam,Dr. T. noticed two eyelashes that were problematic, so he asked me if I would like them removed. Of course, I said yes, and the removal took about one minute. When I got to the front desk, I was informed that the eyelash removal would cost me $92.00. I paid it, but I was not happy about it and it continiues to rankle me even weeks later. YOU NEED TO TELL PATIENTS IF EVEN THE MOST MINOR THING CAN COST US EXTRA!!!
Dec 24, 2015
Very modern and up to date facilities and equipment. The staff was super friendly and knowledgeable. I was very impressed with the doctor and her thoroughness. As I result I'm seeing better than I have in 10 years.
Dec 24, 2015
Open after 5:00 and on Saturdays.
Dec 17, 2015
Friendly staff , doctor explained procedures and answered all my questions.
Dec 16, 2015
I found the doctor and his assistant were too chatty among themselves - as if I wasn't there or the focus of their attention.
Dec 16, 2015
Technician was extremely patient and thorough, collecting tricky retina images. Thanks!
Dec 15, 2015
I have new insight into my situation. Also, I very much enjoyed being with Dr. Thibideax and getting my questions answered in a way I could understand.
Dec 10, 2015
I have only one complaint. The young assistant who did the preliminary exam was, though professional, somewhat cold and indifferent in her manner. She seemed to me to care only that she accomplished her sequence of tasks, not caring whether she was dealing with a person.
Dec 10, 2015
I was very pleased with exam and chat with the Dr. Robert adjusted my glasses promptly and efficiently. Thanks for the great service.
Dec 9, 2015
Would appreciate a more timely approach to see the doctor. I had to wait at least 20-30 minutes in a room before the doctor saw me.
Dec 4, 2015
Have a dear family-friend who works for another Ophthalmologist, but Dr. T. does so well with my care that I continue to see him instead of giving in to my friend's pleas.
Dec 3, 2015
Getting an appointment with such short notice was a tremendous relief considering the fact that I lacerated my eye with a cactus the day before. Thank you sincerely.
Dec 1, 2015
You folks are great. We always leave feeling good, optimistic, and better than when we came in. Dr. Thibodeaux always has jokey stuff to say, too. How many docs can a person say that about? Not many. Maybe not any. Others, that is.
Nov 30, 2015
I have no additions to request at this time. Staff were extremely friendly, professional, and efficient. My many questions were all answered to my satisfaction.
Nov 29, 2015
My appointment was good. Friendly and competent assistants and the doc is always great!
Nov 25, 2015
Like the doctors, staff and office location. Can't think of any changes or new services. Everyone is friendly and professional.
Nov 21, 2015
Excellent service related to my postoperative care for cataracts. I was very stressed when I arrived at your office and totally relieved when I departed. Thank you!
Nov 20, 2015
Everything appears fine. All staff very attentive and Dr. Thibodeaux, friendly, professional, excellent.
Nov 20, 2015
Great service and adequate time with the doctor.
Nov 19, 2015
I went in for a cataract evaluation. Dr. Tachau did acknowledge that there were cataracts that could be removed. I was a bit confused because he indicated that I might not want to have them treated so that I wouldn't have to wear glasses at all but also seemed to indicate that perhaps I ought to have the kind where I would wear glasses for driving and for reading at some point. I am not disturbed by this as I expect it will be further clarified when I visit the doctor at Eye Associates who I will consult with before making any decision at all.
Nov 17, 2015
I have already referred several people to you. I think you are the best!
Nov 17, 2015
Had to cancel another appointment, as this one was late.
Nov 17, 2015
Always the best service ever.
Nov 17, 2015
No change necessary, same excellent service.
Nov 17, 2015
Had some concerns that were cleared up for me. Dr.Thibodeaux took the time to make sure I understood what my vision situation was, and after, I felt much more comfortable.
Oct 29, 2015
The doctor and the medical staff were wonderful. However, it is very irritating to rush to get there on time, only to have to sit and wait, get part done, and sit and wait some more. I read 3 magazines in the time I was waiting, and I am a slow reader. The second irritation is that this is at least three times that I have had to break my medical visit from my regular eye appointment. I would prefer to have both visits scheduled separately from the start.
Oct 27, 2015
Even though fully booked, you STILL managed to get me in and out fast, professionally, and nicely. Thanks!
Oct 20, 2015
John was my optician and he is great. Very thoughtful.
Oct 20, 2015
always good to have the annual exam. and I love my new contacts.
Oct 19, 2015
Your staff should introduce themselves, I never got the girls name that reviewed my information prior to Dr. Dwight seeing me......
Oct 16, 2015
If what is to possibly follow works out, then you guys are the greatest!
Oct 16, 2015
Staff was vey nice and helpful and the office is very clean and organized!
Oct 15, 2015
I was seen on an emergency basis and was well accommodated and seen on time. Dr. Thibodeaux is always professional, pleasant and informative and technicians and office staff are friendly.
Oct 15, 2015
I noticed that everyone was extremely friendly and helpful. A very pleasant environment. Thank you.
Oct 13, 2015
I am very satisfied with the service I receive, but I have a friend who works for another Dr. in town and my family generally asks her who she would suggest.
Oct 13, 2015
Thanks for the great exam and explaining my situation.
Oct 8, 2015
The doctors should wear tight g strings and go shortless
Sep 30, 2015
Lots of choices for glass frames and got great assistance for the options I chose.
Sep 26, 2015
The person who gave me paperwork to check did not explain what they were, did not listen to my questions and did not explain what my options were, e.g. regarding refraction. In general, she was rather abrupt. Also, I had to wait 20 min+ for my appt, which was much longer than in the past. Once in, the asst and Dr. Thibodeaux were gracious and comprehensive in their exams and their explanations.
Sep 22, 2015
I was given a sample of an eye vitamin that had expired in 2014. I called the office this morning to advise them.
Sep 17, 2015
After my appointment I was looking at frames. No one offered to assist me. That would have been nice.
Sep 17, 2015
So great, thorough, attentive ensuring. I want to become a steady client
Sep 16, 2015
I had a couple of tests that were very new and innovative, to me anyway. That was very advanced.
Sep 12, 2015
As always, the best. That's why I keep coming back.
Sep 11, 2015
We were very pleased with our visit and experience. Your staff is wonderful and so is Dr. Pulis - I know I am in good hands now!
Sep 10, 2015
Staff is friendly and efficient. Dr Thibodeaux puts you at ease and is a wonderful doctor. Glad my doctor recommended him to go see.
Sep 10, 2015
I was taken care of very well, even if I was a walk in who had not received his notice to come back for an eye exam for quite a few years, it must have been lost in the mail. Now my new glasses are soon to arrive I cant wait to test them in the rain to see if they are water proof. Thank you very much for the free frames with the fancy lenses.
Sep 7, 2015
I ended hp spending more on glasses than I'd like....too late,once charged,no refund....nit ok!
Sep 6, 2015
Five stars as usual! I always leave feeling better than I did when I came in.
Sep 5, 2015
As usual, you folks are the best. I always leave feeling more cheerful and encouraged than when I came in. Can't think of a thing I'd change.
Sep 5, 2015
Really worked to answer my questions and address my problems.
Sep 4, 2015
The young lady that helped me with frame selection was very helpful and seems to really understand a good fit. I was very impressed with her.
Sep 4, 2015
I would like to take this opportunity to thank Dr. Thibodeaux and his staff for attending to me on such a short notice and for their care. I am very grateful that I was able to be seen immediately. I Appreciate all your generousity and care. Rose Petry
Sep 4, 2015
Due to various circumstances I arrived an hour early....fully expecting to wait an hour. I was seen almost immediately!
Sep 4, 2015
There were several problems with my visit, which I have detailed in an email to your office since an explanation for them would not fit in this response space.
Sep 4, 2015
I was at the office for two hours with lots of waiting. I was told it was a day from hell (this was a Monday morning early) and Dr. Tachau did apologize several times, but nonetheless it was frustrating.
Aug 27, 2015
Everything was fine. Glad John in the optical dept. could get me some new glasses in just a couple of days.
Aug 21, 2015
I was very happy with my experience. I was seen promptly and efficiently. I can't wait to get my new glasses. :)
Aug 21, 2015
Good service from friendly staff.
Aug 18, 2015
The technician was great---always good to see Dr. T
Aug 18, 2015
I appreciated when someone popped in exam room to let me know Dr. T would be in soon as he did also. Kind of long wait time but he gave me full attention as I knew he would. For me, see no need for change or require a new service at this time.
Aug 18, 2015
ALWAYS I arrive on time but have a half hour wait before called by technician. This is VERY VERY annoying. How about if I start arriving half hour late for my appointments.
Aug 15, 2015
ACCENT ON VISION has always been exceptional experience. The office is beautiful, the staff terrific, and Dr. Thibodeaux is professional and warm. I couldn't be more satisfied with the care I get from the whole team.
Aug 15, 2015
very good to be seen so soon with an urgent issue & great follow up with number to call over the weekend if needed
Aug 10, 2015
Dr. Tachaeu (sp?) was extremely friendly, professional and helpful. I really appreciated his patience and kindness with us!
Aug 8, 2015
I was thoroughly satisfied with the service and products that were available. I don't you need to improve on anything
Aug 8, 2015
I wish I had asked questions about contacts and possibility of surgery...
Aug 5, 2015
Staff is very efficient. Receptionist who 'exited' me kept volunteering to help another staffer making me wonder if enough attention was given to my presence to fully advise me. Delaying my departure, of course.
Aug 5, 2015
I have been trying to find the right contact lenses for years. I have not only been throughly satisfied with the level of attention I received in your office I have also told everyone of how awesome my experience was. I didn't have to wait months to get an appointment and I was checked by three different people during my exam which made it feel as though the level of care I received was important. It took many years as I said to have a good experience and fitting and I finally get to wear contacts!! I will highly recommend your office to all and I am truly grateful: thank you.
Aug 4, 2015
I was very pleased to not only get an appointment right away but also be treated for my problem quickly.
Aug 1, 2015
A smile on the faces of the staff would be great* the Dr.was excellent but the staff really needs to smile.... It would make the visit their a little more welcoming*
Jul 29, 2015
Dr.Paul and his staff are very competent. Optician was very responsive and helpful.
Jul 29, 2015
I have no comments at this time other than everything about this appointment was excellent.
Jul 28, 2015
Couldn't ask for better service from the staff or the doctor... Excellent
Jul 27, 2015
We think you're wonderful. That's my husband and me talking. We always feel good when we leave, and always feel that things are getting better.
Jul 25, 2015
Triple confirmation (email, text, call) of appointment is overkill.
Jul 25, 2015
Your office is professional, but also very friendly! That is a combination that makes the visit so pleasant.
Jul 23, 2015
You have a great team, thanks to you all.
Jul 19, 2015
every thing is good no problems thanks
Jul 16, 2015
Very thorough exam. Felt that the doctor cared about me as an individual. Excellent help with choosing and purchasing glasses. Will definitely make this my long term provider.
Jul 15, 2015
Great. John is super helpful. Have already recommended twice.
Jul 15, 2015
Shar, the optician, was especially helpful and efficient. Thanks!
Jul 15, 2015
I am completely happy with Accent on Vision and have complete confidence in Dr. Thibodeaux. Thanks
Jul 13, 2015
The wait time is very excessive. Every appointment I have had I have waited over 30 minutes to be seen.
Jul 13, 2015
The wait time is always excessive. The Doctor and staff is very nice and professional but the wait is ridiculous.
Jul 13, 2015
People who do the pre exam should introduce themselves. They do not wear name tags.
Jul 10, 2015
I was called after a long wait and seen briefly. I was then told to wait in the lobby for a room to become available. After another long wait I was then called back by a tech 2 minutes into exam the doctor abruptly interrupted and took over the exam. I felt that after such along wait my exam was hurried through and rushed. I felt like I was being rushed out the door. My appointment was at 10 am I left the office close to 11:30 out of that 1 1/2 hour visit I spent maybe 10 minutes in the exam room for what was just a routine check up.
Jul 7, 2015
I had a very pleasant appointment and was treated very well by all the staff!! 😄
Jul 7, 2015
I really appreciate Dr. Tachau and the staff. They are well prepared and take the time to explain the current status of my vision and options available.
Jul 3, 2015
Excellent experience. Very caring, knowledgeable professionals.
Jul 1, 2015
I was pleased with my visit. The tech explained to me what she was doing and why. Dr. Tachau spent a more than reasonable amount of time with me also explaining what he was looking for and what he found. He also gave me options for how to deal with the problem for which I came in. I called the day before and was able to see the doctor within 24 hours. That's almost unheard of in any medical situation. I am always pleased with the care and service I receive at Accent on Vision. My only comment is that the front office personnel always seems to change from one yearly appointment to another.
Jun 27, 2015
I leave well informed. I enjoy the eye wear selection. When selecting glasses, I was given options and help with my selection. Everything is fine.
Jun 26, 2015
Very pleasant and professional with compassion
Jun 25, 2015
Dr. Tachau was interrupted 3 times during our visit, consulting with assistants on other cases while I sat waiting in the chair. Not professional. I was not given a clear explanation of my eye situation. Dr. simply said in regard to a serious complication......."This happens".
Jun 25, 2015
Realizing the anti theft nature of locking down the display frames. BUT while browsing for new fairs, it would be nice to try them on.
Jun 24, 2015
I always feel cheeered up and full of hope that everything is going to be all right after my visit.
Jun 20, 2015
Everyone worked hard to scrounge a cup for water for me. Above duty. We have referred new patients to you.
Jun 19, 2015
I had to return twice to get my glasses & frames selected and fitted. The optician was grumpy & unhelpful, tried to rush me through the process as though she had more important things to do. The frame I selected was marked 40% off,but when I returned to get the order completed she told me NO! This would be a 'double discount' since I had insurance... what a great way to do business ... I think this is called 'bait and switch' isn't it? And she immediately assumed that I was going to choose the most expensive options and even filled out the form that way until I objected and she had to cross out & refill option boxes. I have been doing business with Dr. Thibodeaux for many many years, and so am very disappointed with this visit & will definitely think about taking my business elsewhere next time.
Jun 17, 2015
Everything was fine for me thanks.
Jun 16, 2015
What a happy surprise to find a service in Santa Fe that will actually see people with problems without a long delay!
Jun 13, 2015
I like keeping my appointments there. Dr. Thibadoe (?) is wonderful!!!!
Jun 13, 2015
Thank you for the great experiencing!
Jun 5, 2015
We were quite please with your overall service. Thank you!
Jun 3, 2015
I really like to get my glasses with John -- but I had to use another lady this time. She uses "industry jargon" that lay people don't understand and it was extremely difficult to understand what she was asking me and what she was offering. I will wait for John from now on -- He is awesome :)
Jun 3, 2015
I waited a little while before being seen but when I was called back the employees were very caring and friendly!! I felt all their attention was put on me and that they cared about what was going on with what I was there for. Everything was explained to me clearly to where I understood what I was going through. I was happy with my visit. Thank You!
Jun 3, 2015
The visit was fine. Dr. Pulis was helpful. It was everything leading up to the visit that was challenging. I explained several times to several different people that the prescription, not the eyeglasses, were the problem. Each person insisted that they had to check the eyeglasses. I had to visit twice to deal with the eyeglasses even though I KNEW that wasn't the problem. I felt that I was not listened to. I have spent four months seeing double, spending money on lenses, and experimenting until I figured out the problem. Until yesterday, I was extremely frustrated. Dr. Pulis resolved the issue and explained everything but it should not have taken four months to realize that I needed to see Dr. Pulis.
May 30, 2015
The staff and Dr. Thibodeaux, as always were kind, helpful and welcoming. Coming to your office is more like "old friends week" than seeing a doctor. Thank you.
May 30, 2015
time spent w/THE Dr is well spent and worth the visit
May 29, 2015
Raise the room temperature and save yourselves some moneyy
May 29, 2015
I don't think there is anything to change. Staff is nice, friendly and helpful!!! I feel comfortable, my son enjoys it to and that means a lot. Keep up the good work!!!!!!!!
May 27, 2015
I was asked to fill out "new patient" paperwork without explanation. When asked, the receptionist told me that you are going to a new system - it seems that you already had all of this information from last time - did you lose my file?
May 26, 2015
This year my annual visit was much smoother than past years. I only waited a few minutes past scheduled time and then once the exam procedures began, it was very speedy and efficient.
May 22, 2015
As always, your staff took good care of me....
May 22, 2015
Good service very professional, no need to change anything.
May 21, 2015
You guys are always great. I feel your staff stays very informed and I feel very comfortable talking to them. Dr. Thibodeaux is great.
May 21, 2015
Very happy with the care and attention to detail I received.
May 21, 2015
I was late, sorry, but it didn't seem to matter. Thanks
May 20, 2015
Truly clarified my options for cataract surgery and helped me more than my surgeon to decide on what kind of lenses to have inserted that would be best for me. Thank you.
May 19, 2015
We are always pleased with Accent on Vision eye care.
May 17, 2015
Appointments could be scheduled a bit further apart. I had an early appointment and it was already backing up by the time I was called back.
May 14, 2015
Accent on Vision's staff and Dr. Thibedeaux are professional, personable and empathetic. Everyone takes time with each patient to understand their needs and to explain what procedures will take place and how results effect their lifestyle. It's a pleasurable environment with staff that continues its own professional development.
May 13, 2015
I love Accent on Vision, everyone is very nice, Dr Tachau is wonderful!
May 12, 2015
My wife and, I give our friends and neighbors very good comments about you services. It makes us happy to see that some are already seeing you for their vision care.
May 8, 2015
I THOUGHT I WAS GETTING A PAIR OF GLASSES ON MY VISIT BUT I FOUND OUT THAT I DID NOT QUALIFY FOR FRAMES, JUST THE EYE EXAMINATION. THAT DIDN'T MAKE A BIT OF SENSE TO ME, I SHOULD HAVE BEEN TOLD THIS BEFORE I WENT TO MY APPOINTMENT. SINCE I DECIDED TO GET GLASSES LAST YEAR 2 MONTHS AFTER MY EYE EXAM, THAT'S WHY I AM NOT ELIGIBLE. WHY TAKE THE EYE EXAM NOW AND WAIT ANOTHER 2 MONTHS TO ORDER FRAMES. I JUST MADE ANOTHER APPOINTMENT FOR WHEN I AM ELIGIBLE FOR BOTH THE EXAM AND FRAMES. ANYWAYS, I SHOULD HAVE BEEN TOLD BEFORE I WASTED TIME ON THE LAST APPOINTMENT.
May 8, 2015
you are so good..i have already recommended you to alot of people..docs are so knowlegable..thank you
May 7, 2015
Very professional and a very thorough examination, as well as an explanation on the results of the exam. Dr. Thibodeaux and his staff are top notch.
May 7, 2015
Excellent Dr. Thibedeaux, staff and nice, well-organized clinic.
May 1, 2015
Great Staff w/a lot of patience and understanding!! Thank YOU!
Apr 30, 2015
The medical staff I saw prior to seeing Dr. Tachau were very knowledgeable, efficient and professional.
Apr 29, 2015
The examination took about 2 hours. I waited in the exam room for about 30-45 minutes. I do appreciate the Doctor.
Apr 29, 2015
I was treated like family. Loved the visit to the Santa Fe Office and would give the whole staff and Dr. Tibadeaux a five star rating. Thanks for letting me respond to my appointment. C.H.Ball Los Alamos, NM
Apr 29, 2015
All Ways good. Thank you All
Apr 28, 2015
Very professional. Will be recommended
Apr 25, 2015
Everyone was very pleasant . I will,miss this office as I am moving out of state. It s truly the best office of this nature I have experienced. Diana Lautens
Apr 24, 2015
Thank you for seeing me on short notice.
Apr 24, 2015
Makes it difficult and awkward when you accept my vision insurance (Avesis) for my eye exam, but you don't contract with them for the "materials". So I have to find some place else to get my new lenses and frames.
Apr 23, 2015
I have been coming here for years and wouldn't see why I would need to go anywhere else!
Apr 22, 2015
So far I don't have any complaints. It's always a productive and pleasant visit.
Apr 21, 2015
I believe I had a very good experience on my visit. I have only ever had one uncomfortable experience about a year and a half ago. My husband and myself have great faith and admiration and professionalism that we can count on with Dr. Thibedeaux. Thank you for all of the great care!
Apr 18, 2015
Been all around town to all the eye docs, and have found Dr. Thibodeaux skillful and professional, and in a more comfortable way with a manner both down home as well as obviously knowledgeable & sophisticated. However all of you are way too expensive. Faster than the others - but is that good? I will be back.
Apr 17, 2015
I went last year and the person who assisted me ordering frames and lenses said I didnt need bifocals all I needed was the prescription for distance. I still cannot read small lettering and have never worn these glasses that i spent 300 plus dollars on and when I went back yesterday was told I have to wait another three months for my insurance. So guess wha I STILL cant read small lettering.
Apr 17, 2015
I forgot to rsvp to apt. Hopefully I won't do that again.
Apr 17, 2015
It was great. The staff and doctor were great.
Apr 16, 2015
Everyone in the office was outstanding!
Apr 16, 2015
Very pleased with both doctors
Apr 14, 2015
A cappuccino bar would be nice while waiting.
Apr 12, 2015
Good people, good service.
Apr 11, 2015
The doctors at Accent on Vision are the best in town, IMO. Lots of experience, stay current, excellent diagnostic facilities, etc.
Apr 11, 2015
Dr.Thibodeaux is a wonderful doctor - the best in town - and his advice, knowledge and expertise are always valued. The woman who sold me my two pairs of glasses was not helpful at all and I don't plan to buy glasses there again.
Apr 10, 2015
Dr. T is the best and very personable.
Apr 10, 2015
I will start going there for my own contact lenses prescription. I was very impressed with my kids' visit there.
Apr 9, 2015
Always a pleasure to visit; friendly, helpful, efficient, professional staff.
Apr 9, 2015
I must say, I was very pleasantly surprised by the great staff and service at Accent on Vision and my experience with Dr. Thibedeaux. I look forward to another visit!
Apr 8, 2015
Great visit, easy and very comfortable.
Apr 7, 2015
I really appreciate the consistently great care I receive from Accent On Vision...No complaints here!
Apr 4, 2015
The new female doctor was excellent. Things to change: less waiting after appointment time; stop pushing unnessary medication (previous visit)
Apr 4, 2015
Hour wait to see Dr. Thib. (unusual) Always a please to work with Dwght- he actually takes time with his patients! Staff aways pleasant.
Apr 3, 2015
Visits to your office are always pleasant, which is not true of a lot of physicians! Dr. Thibodeaux really listens, and answers questions fully in a calm and relaxed manner. Even though I have found there's not much to do right now for my vision--not much in the way of medication, that is--I always leave feeling encouraged and with information for devices that CAN help me. I never feel that my situation is hopeless.
Apr 2, 2015
Great service!! Love the AOV family! 💛 Katrina
Apr 1, 2015
Everything was very professional. Maybe a greater variety of magazines in the reception area? Thank you.
Mar 28, 2015
I appreciated how the staff and doctor explained all my options and handled my problem and appointment.
Mar 28, 2015
Excellent staff and the fact that Dr. Thibodeaux takes the time to explain what is going on and what it means is refreshing and distinguishing. I am also impressed with the level of technology and the quality of the people who use it.
Mar 28, 2015
I was very impressed with the friendliness and professionalism of everyone that I had contact with. This is a great office
Mar 27, 2015
Very thorough and professional...infinitely better than Botwin
Mar 26, 2015
The Doctor said he didn't need to see me--unless I had a question. I wish I had known that before I came to the office
Mar 26, 2015
I found it difficult to understand the assistant, as I am somewhat hard of hearing. Although I asked her to speak a bit louder, but I don't think she fully under- stood my problem. She was very courteous, however.
Mar 24, 2015
Scheduled appointment times frequently change with little notice or are forgotten by the scheduling system. When arriving for a scheduled appointment, wait times approach 30 minutes more than 50% of the visits.
Mar 21, 2015
Dr taschau was thorough and helpful Found I have scleritis I would happily return again if I need treatment in New Mexico I live in Nevada Thanks judith
Mar 20, 2015
Great front office staff. Dr's are always great!
Mar 17, 2015
LESS EXPENSIVE GLASSES, I DON'T WANNA GO TO WALMART.
Mar 13, 2015
I thought everything went well while I was at your office!
Mar 12, 2015
I'm pleased with the services, staff, Dr.Thibodeaux & the environment.
Mar 10, 2015
Dr. Thibodeaux saw me the same day I called, and as a new patient with an existing eye problem this courtesy was very much appreciated. All staff was helpful, professional and communicated well with me. Thank you!
Mar 9, 2015
I felt it was a wonderful experience, and I was treated very well.
Mar 7, 2015
It has never been a problem so I was surprised when I waited longer than 10-15 minutes.
Mar 4, 2015
I think you overbooked the 8a.m.appts, so I had a long wait in the eye test room. Otherwise the pre eye test person was very competent.
Mar 4, 2015
I really appreciated being able to come in without appointment within a short time after I called with an urgent situation with my eye that was very Uncomfortable.I was able to get it fixed fast & easy. Thank You!
Feb 28, 2015
It would be very helpful to be able to schedule an appointment to shop for glasses. I have to do it on my lunch break and can't really wait for an associate to be available. I had to leave and wasn't able to complete my transaction.
Feb 27, 2015
I waited 30 minutes...I would like shorter waiting time, please....and then there was an additional 15 minute. I know stuff happens but I was there at 8 a.m. for an 8 a.m. appointment.
Feb 26, 2015
Always a pleasant experience. Dr Thibodeaux is happy to explain everything and to answer lay questions. The staff are uniformly pleasant and competent.
Feb 26, 2015
I have no suggestions. I was quite satisfied.
Feb 25, 2015
John was very helpful in picking out glasses. However the $149 for a contact what was ridiculous. She basically handed me on and said put it in, no questions if I needed help or was comfortable putting one in. Gave me some to go to try out my mono-vision, but I simply cannot understand what the $149 charge was for since the eye exam was over and the comment was that the first ~15 mono contacts were free, so what the heck did I get for the $149 additional charge?????
Feb 25, 2015
They gave me my glasses, but a friend of me said I should have received a cleaning spray and a wiping cloth for them too, but I did not. :(
Feb 20, 2015
Dr. T is a stellar individual.
Feb 19, 2015
We are very satisfied with the high level of professional service.
Feb 15, 2015
I have been a patient here for many years. I have always been treated fairly and courteously. Dr. Tachau has been amazing with my care and treatment.
Feb 13, 2015
Dr. Tachau was awesome, great staff
Feb 13, 2015
I was called and told I need to have my eyes dialated for my apt. I arranged rides to and from the office to home. When I arrived I was told by dr. Tachau that I did not have to have eyes dialated. This was a very inconvenient misinformation I was given.
Feb 12, 2015
Dr. Tachau was extremely courteous and professional while taking great care of me during my visit. He explained by options and assured my comfort before I left. His staff was also very helpful and friendly.
Feb 11, 2015
In addition to the test I went to your office for, the doctor took the time to explain other things to me that I did not know before. I look forward to switching my next apt to your offices.
Feb 11, 2015
YOUR OFFICE STAFF IS WONDERFUL AND PROFESSIONAL.
Feb 11, 2015
Friendly atmosphere been going there for years
Feb 10, 2015
It would be so nice if doctors these days saw one patient at a time and didn't have to shift from one exam and patient to another. I realize in this day and age this is probably impossible, but it sure would improve the time I wait in the exam room to finish my appointment. I do like Accent on Vision and the people who work there are very friendly and helpful. The day after my appointment a great deal of care was taken to make sure my contact lens bill was accurate.
Feb 6, 2015
It was a pleasant experience, as always!
Feb 6, 2015
Professional and friendly atmosphere. Staff is knowledgeable and THEY explain everything along the way. Highly recommend.
Feb 6, 2015
It was a little difficult to have to wait almost an hour for Dr. Tachau when I had an 8:15 am appt and the office opens at 8 am. I was told there were 3 people triple scheduled before me. I made an early AM appt so that I could get to work. I was very late for work because of this. Everyone is helpful and pleasant and professional.
Feb 5, 2015
People consistently waiting in lobby for over 45 minutes past their scheduled appointment time. My appointment lasted over 2 hours and I almost missed the train home. Please improve punctuality of appointments.
Feb 5, 2015
As always a very pleasant experience
Feb 3, 2015
AOV is the best eye services in the State !
Feb 3, 2015
I am always greeted and treated with kindness and respect. I appreciate the level of service you offer especially in keeping updated on the latest advances in optical services. It's the reason I keep coming back. John is amazing and takes GREAT care of me.
Jan 31, 2015
Very thorough examine and explanations.And everybody is nice and professional.I like the technology that is used and results shared. A great experience all around!
Jan 31, 2015
Perhaps a warmer,temp.. Its difficult sitting in a small room for 15 to 20 min., with a closed door, waiting for a doctor,its a bit claustrophobic and isolated.
Jan 30, 2015
Everyone involved was fabulous, from the receptionist to the assistant to the doctor to John.
Jan 30, 2015
This was my first visit to an eye doctor. I asked friends and family about what I might expect. I felt I could of been more prepared. I felt I was refered away as soon as I heard where my insurance for lenses and frames was going to be accepted. Also I felt that my insurance possibly was not the best.
Jan 30, 2015
You should consider offering a less expensive option for glass's, especially for retired folk.
Jan 29, 2015
I love Accent on Vision! The best office team and the best eye doctor in the world, Dr. T!
Jan 29, 2015
My visit was not long and the staff was very friendly and helpful.
Jan 29, 2015
The technician was amazingly helpful in explaining. Very young and sooo smart. I was more than satisfied
Jan 28, 2015
While Dr. Thibideux has great skills, he is very disrespectful about his patients' time. I know several families who no longer go to Dr. T because wait time is consistently more than 45 minutes. I am considering joining that herd.
Jan 28, 2015
I thought everything went very well and I was happy with my first visit!
Jan 28, 2015
I always have an excellent experience when I come for my appointments
Jan 28, 2015
Overall visit was very pleasant. I was appreciative that computer glasses were recommended. It is gonna make a big difference in my work environment.
Jan 28, 2015
Visit went very well ordered my contacts and glasses.
Jan 27, 2015
my visit was fine, everyone was kind and informative, the equipment is up to date. some problem abt the co-pay, but i expect we will work that out during my next visit.
Jan 27, 2015
Thorough examination. Glasses yet to be ordered
Jan 27, 2015
My wife & I Waited almost 4/5 hours before we left.
Jan 27, 2015
Dr. Thibodeaux is the finest eye doctor I've ever had. Without question. The doctors pre-exam assistant was also first rate.
Jul 14, 2014
I have always noticed that staff do not customarily introduce themselves esp the assistants. It would be a nice gesture if they did or at least wear name tags.
Jul 11, 2014
The office is very tidy and the girls are well trained and pleasant. It really is one of the best run offices I have ever visited.
Jul 9, 2014
I prefer receiving an appointment card,rather than the onfusion of asking for it to be written down.
Jul 7, 2014
Very reassuring and informative follow-up to cataract surgery.
Jul 3, 2014
The staff was professional, skilled, and clearly communicated my situation and results of diagnostic tests. Thank you!
Jul 3, 2014
Most enjoyable visit as always. The team is very friendly and professional.
Jul 2, 2014
IT WOULD BE HELPFUL TO HAVE A SUMMARY OF FINDINGS/TREATMENT TO TAKE HOME OR REFERENCE TO WEBSITE(S) WHICH WOULD FURTHER EXPLAIN THE NATURE OF MY CONDITION(S).
Jul 2, 2014
Everyone is always so nice at this office -- I refer all the time :)
Jun 30, 2014
I made an appointment with Dr. Tachau and never saw him during my visit. I was taking care by Sylvia who was very nice and helpful but I really wanted to see the doctor.
Jun 28, 2014
Dr. Thibodeaux is brilliant, up on the latest eye medicine, and makes me woory less about aging and my eyes.
Jun 26, 2014
The tech/dr. assistant should pay better attention to detail as to what tests the doctor is going to perform. More attention to detail on the techs' part would be nice.
Jun 26, 2014
All went very well. I'm pleased with the service.
Jun 25, 2014
there was no problems and was a pleasant visit
Jun 25, 2014
I was pleased with everything. Keep up the good work. Dr. T. Is a class act. I really appreciate all he has done for me. Sincerrly, James Branch
Jun 20, 2014
No everything was fine to me Thanks.
Jun 17, 2014
In on time, very little time spent waiting, and the staff ensure that you're not left hanging around.
Jun 17, 2014
This is a great practice...they've been helpful with eye emergencies and regular check-ups.
Jun 17, 2014
I have been a patient at Accent on Vision for about 10 years, and this was my worst visit. I don't understand how a basic eye exam and contact fitting can cost over $250 out of pocket. I had to wait 40 minutes for my appointment and then wait for the doctor to appear after the tech. He couldn't even decide which contacts to fit me with so gave me two pairs, unmarked. He was flustered and seemed to tire with me and rushed me out the door. I spent 2 hours, a ton of money, and came out confused and ripped off. Will definitely be my last visit here.
Jun 11, 2014
I was very happy with the staff and the facility. I found everyone to be friendly, knowledgable and professional. I thought the exam process was very thorough. The only reason I didn't check "excellent" for my overall experience, is that I did have to wait about 30 minutes after my appt time to be seen. Unfortunately, my time was very limited as I was on my lunch hour from work. I would definately recommend Accent on Vision.
Jun 11, 2014
nothing to change comes to mind
Jun 10, 2014
I waited 40 minutes past my appointment time before I was seen. There were some communication problems between Accent on Vision's staff and the pharmacy regarding my prescription.
Jun 8, 2014
Everyone was very courteous,explained each step, answered my questions.
Jun 7, 2014
The machine that they performed my eye exam on was in a tiny little room that had just been painted in the paint fumes were very strong Sylvia did not seem to know what she was doing with the machine and that was verified with the doctor explained to her that it was not a good test she was very sweet but I ended up not feeling well
Jun 5, 2014
My appointment was at 9:00 and I didn't leave the office until 11:00 which I felt was a little excessive for a routine eye exam.
Jun 4, 2014
exam was very comprehensive. The staff fully assessed my insurance and explained what my out of pocket expenses would be. There were no surprises. Keep up the good work !
Jun 4, 2014
Quality of the service is fine. My concern is if a better way of establishing at the outset the reading/distant needs re. progressive lenses. Perhaps "sample" model rx's? That is, some way to minimize multiple trips to "get it right."
Jun 4, 2014
The Dr. was very thorough and I was very pleased. i did have to wait longer than usual at this visit. Other than that I had very good visit.
Jun 4, 2014
I had a good experience at the office. I would only suggest possibly not letting people wait more than 30 minutes to be seen.
Jun 4, 2014
I was exceptionally pleased with the plethora of tests I need to go through for my toxicity exam and they were able to accommodate me for my regular eye exam at the same time. Thank you!!
Jun 3, 2014
I would not change anything you guys are great at your craft
Jun 3, 2014
I was very pleased with my visit and will continue to go to your office when i need to.
Jun 3, 2014
My eye care experience was amazing at accent on vision. Thank you to the staff who helped me to choose the best eye products for my taste and budget.
Jun 3, 2014
The whole experience was very positive. The exam was thorough, everything was explained and I felt very good about the visit. A high recommend.
Jun 3, 2014
My wife (Dotti) and I have always have been treated, by all staff & Dr. Thibodeaux with great care and understanding. We hope to be your patients for many years to come. Keep up the good work. D & E
Jun 1, 2014
New service: I would like my eyeballs replaced with those of a 20 year-old :-) Service was great! I would rate 5-stars if I did not have to change exam rooms so frequently and did not have to take contact lenses out multiple times.
May 30, 2014
The appointment went very smooth.
May 28, 2014
To be provided with additional literature to explain eye problems and options for improvements. Access to a water fountain and bathroom facilities.
May 28, 2014
Would not go anyplace else!
May 28, 2014
Have to wait till July to get my contacts. I only have a two left.
May 28, 2014
I found the visit very helpful and informative, loved the new technology that eliminates the need to dilate my eyes and actually look forward to scheduling cataract surgery. My husband will be making his own appointment with you too!
May 27, 2014
This Office has always treated me well. I have no complaints.
May 27, 2014
Great team! I've been going for years & always great.
May 27, 2014
The past several visits we've had to wait for at least 30 minutes and up to more than an hour to be seen. Regardless of how nice and how good your staff is (and they're very nice and very good), I simply can't justify taking that much time out of my day to sit in a waiting room. Once called back, things progress efficiently ... but again, that much of a wait? Either you're scheduling too many people for each time period, the appointments take an unexpectedly long time (which, if it happens frequently, should become an expected, planned-for event), or your practice has simply gotten too busy and you haven't adjusted to it yet.
May 27, 2014
Great service, great staff, keep up the excellent work.
May 27, 2014
It can be frustrating waiting for an extended period of time when you have an appointment but the service is excellent and well worth the wait. Great staff! All staff members are helpful and very friendly.
May 27, 2014
Inviting atmosphere. Professional and friendly service. Clean with state of the art equipment.
May 27, 2014