21st Century Dental & Sleep Center
Dr. Kent Smith, Dr. Jeff M. Roy, and Dr. Ashley Bristow
740
Reviews
The service I received was great. Jenna was Amazing, so welcoming and friendly and so knowledgeable!!!
Apr 1, 2023
We have been going to 21stCentury Dental & Sleep Center for 30 years and have always been happy with their provided services. They are not pushy and always give one the best option for perfect oral health.
Mar 30, 2023
As always, great service and great staff
Mar 29, 2023
I recently had the experience of having Dr. Bristow work on my teeth and loved her. She was so caring and concerned about my pain level using caution while solving my problem. I would certainly go to her again. And I feel the same about Dr. Roy. I love them both.
Mar 20, 2023
Great team at 21st Century Dental. Cameron is the greatest, she keeps me coming back time after time
Mar 14, 2023
Thanks for the excellent service you guys provide every time I'm there. I always feel at ease with whatever procedure that's being provided.
Feb 22, 2023
I have been coming here over 25 years and never had one complaint! Friendly, professional, comfortable, and all around awesome!
Feb 14, 2023
This is the place to be. The hygienist Diane and the DR were very thorough in explaining the state of my oral health. Suggested what I could do better at home. Which took away my anxiety and phobia of the dental office. They also gave a 7% discount of total bill. I’m over all satisfied with my visit, and will highly recommend 21st century dental. Also received a free whitening kit. Thank you very much!
Feb 9, 2023
21st Century dental was a great experience from start to finish. Came in for my regular cleaning and this had to be the most thorough cleaning I have ever had. Attention to detail was very good as well as customer service. The office has reasonable prices and does not recommend anything you don't actually need.
Jan 27, 2023
Cameron is a great hygienist and I appreciate working with her.
Dec 21, 2022
Excellent, as always. The hygienist was highly skilled, personable, and seemed very concerned with my dental health. Thanks, Diane, for your terrific suggestions for caring for my wisdom teeth.
Dec 15, 2022
Excellent patient care and service
Dec 5, 2022
Every single staff member was welcoming & smiled, even those who were not involved in my care. Dr. Roy was gentle, thorough, and asked me what my dental goals are, before making recommendations. I felt respected, and that my opinion and questions were valuable. Thanks!
Nov 30, 2022
I always feel comfortable and really appreciate the professionalism and how the whole staff work to exceed the care and needs of the patient.
Nov 23, 2022
I’ve been coming to 21st Century Dental for almost 2 years now and I wouldn’t trade this experience for any other dentist I’ve been to. From setting an appt, checking in, to having my cleaning I’ve always had an A+ and seamless experience. Thu, my dental hygienist, is amazing!!! Knowledgeable and so helpful in any questions that I have. She’s so personable and easy to talk to. Please continue to do what you do!
Nov 21, 2022
5 stars. Excellent hygienist. Gentle but through. Good friendly conversationalist. Made my visit comfortable and enjoyable.
Nov 9, 2022
I’ve been going to 21st Century for 32 years and have never had an unpleasant experience. I look forward to every visit!!
Nov 1, 2022
As always - had a great appointment with Lil and Dr. Roy! I have been coming here for 34 years now and never had a bad experience! Truly feel like I’m with “family” when I’m at 21st Century Dental! Thanks to everyone in the office for always giving great customer experience!
Oct 27, 2022
I've been coming to 21st Century Dental for over 10 years. I recently moved away from the area, but still make the drive because of their compassion and kindness - especially for dentalphobes like me. A visit with Cameron, Jason, and Felicia is the perfect way to start my day. They are the best in the business!
Oct 26, 2022
My experience was great and very professional
Oct 21, 2022
21st Century Dental is a premium experience. It's just the best. Everyone is so professional, courteous, efficient, and competent. It's a place that makes you feel important, comfortable, and well cared for. Every health care provider should try to emulate the environment and patient experience the team at 21st Century Dental has created.
Oct 20, 2022
Amazin experience and exceptional service. Thanks to Lil Ortega for her patience and dedication.
Oct 19, 2022
A pleasant experience as always. Everyone I come in contact with is always kind and considerate. Great dental and sleep care. 30 plus years and counting for me. Thank you to all at 21st Century Dental and Sleep Center
Oct 18, 2022
As most people are, I was anxious about my dental visit. Aide exhibited a calming demeanor which really helped ease my anxiety allowing me to relax. She was very professional and polite and I would highly recommend her.
Sep 21, 2022
I had an incredible experience at 21st Century Dental & Sleep Center The staff was kind quick and attentive. The office was incredibly nice. And I left feeling that my oral health was in great care.
Sep 15, 2022
Diane does a wonderful job. Friendly and professional. Complete confidence in Dr. Roy.
Sep 8, 2022
Lil and Dr. Smith are great, along with all of the team. My family and I have been coming to 21st Century for a really long time. Thank you very much for a wonderful experience during each appointment.
Sep 7, 2022
Great staff and very profesional !!! ❤️
Sep 3, 2022
I’ve been coming to 21st dental for a few years now & have enjoyed being a pt here. Everyone is always welcoming & nice, they make you feel welcome from the moment you walk in, great service.
Aug 19, 2022
Just a great place for efficient, professional, and caring dental care! Love Lil and Dr. Roy!
Aug 10, 2022
The doctor and the tech did an excellent job of explaining the procedure.
Aug 3, 2022
Your professionalism and service was Awesome as usual! That is why I keep coming back for more than 30 years.
Jul 30, 2022
I love this dental office. Everyone is so sweet, nice & makes you feel like family. Diane & Jason are so friendly and always have smiles on their faces. Dr. Roy is an awesome doctor that makes his patients feel wonderful when they go for a checkup.
Jul 30, 2022
Everyone is helpful and great customer service & friendly Thank you
Jul 29, 2022
From the moment I walked in it was very pleasant. The front desk greeted me with a smile and guided me right away. Wasn’t long when I was called in. Super organized and professional. The atmosphere was very healthy. They all took the time to listen and made me feel very comfortable. I left with no questions unanswered and it was excellent.
Jul 28, 2022
courteous service, conscious of my time and needs, patient attention to detail.
Jul 26, 2022
Always exceptional from the time you are greeted until you leave.
Jul 11, 2022
Awesome Dental Hygienist! Great experience!
Jul 7, 2022
This is a great dental office. Very compassionate and professional. We drive for 5 hours to come here.
Jun 17, 2022
Great experience! My first appointment was a 6 month cleaning and I had Leisa and she was a delight and made me feel comfortable. She has such an outgoing personality and was informative my entire visit. I will be making this my long term dentist office and be rehoming to friends and family.
Jun 14, 2022
Leisa is a wonderful employee!
Jun 9, 2022
Dr. Bristow did a wonderful job! I am so grateful to have such an outstanding dentist.
May 25, 2022
Love how patient they are and how comfortable they make me feel
May 19, 2022
Positive and professional services on time and with smile.
May 18, 2022
Excellent customer service and excellent dental care. Diane is very skilled and professional. Thank you for top notch dental care.
May 11, 2022
The office is very clean and the entire staff is friendly and helpful. They are amazing and make me feel very comfortable.
Apr 19, 2022
Really great experience. After searching for a dental practice for 4 yrs after relocating to the Dallas area, I finally think I’ve found the one. Staff are friendly, knowledgeable, and attentive to your needs. Highly recommend.
Apr 14, 2022
Dr Bristow is super sweet and very professional! Would recommend her to everyone! The entire office staff is pleasant.
Apr 7, 2022
Ok, we’ll, you are all just the best there is!!!no one even is a close second!!! Thank you for saving my teeth and also making them beautiful!!!
Apr 1, 2022
Great first experience! I am new to the area, and I was looking for a new dentist. From the moment I walked in, I was greeted and treated with the utmost respect. Everyone in this office is friendly and knowledgeable. I can’t wait to start my treatment. I am a lifetime customer :)
Mar 30, 2022
I have had dental care since 1970 and have never experienced this quality There is nothing really to add to these comments
Mar 25, 2022
Exceptional practice. The entire team is committed to the health, safety and support of their patients.
Mar 23, 2022
Have been going here for over 30 years. Wouldn't go anywhere else.
Mar 15, 2022
Great Experience! Thu (hygienist) and Dr. Bristow were very accommodating and made the environment very comfortable. The staff was very respectful and genuine and the office screamed cleanliness. The small travel bag of dental goodies and milkshake at the end of my care was cherry on top of a great experience. I will be returning here for future dental work!
Mar 14, 2022
The Best. 21st Century Dental is the absolute best - professional, knowledgeable, friendly, top notch people and facility.
Mar 11, 2022
It may sound weird, but I love going and getting my teeth cleaned. Leisa at 21st Century does a great job and I always walk out feeling amazing.
Mar 4, 2022
I have been a patient with Dr. Roy since 2008. I have always felt valued and respected by him, the staff and especially the lady who has handled the billing. I am actually kind of proud to be associated with the practice, watching it move, grow and expand.
Feb 23, 2022
Dr. Roy was wonderful and Cameron was wonderful cleaning !
Feb 16, 2022
Jason was awesome, very caring Dr. Roy is the best
Feb 16, 2022
We've been here 10yrs. They take care of me and my family. They're always super amazing; courteous, knowledgeable, accommodating and flexible. Dr. Roy and his team are always very thorough, and clear with treatment plans. They're out of network for our insurance but we're willing to pay extra to be their patients. I'm pretty sure we'd fly in if we ever moved away. We can truly say we love our dentist office.
Feb 15, 2022
Courteous, Professional and friendly staff, look forward to Dr. Bristow taking care of me.
Jan 24, 2022
I had unnecessary dental work done as a teen (by a different dentist), It was a lifelong nightmare that kept me from returning to ANY dentist, even for a cleaning! Through time I recognized I had extensive damage and needed help. I contacted Dr. Roy via email about 19 years ago, embarrassed and frightened, but brave enough to send an SOS to this random dentist. Dr. Roy contacted me back at once for a consultation, and there we made a plan. We spent many hours and weeks repairing my teeth. He helped me through my fright, was so kind and patient with me. At that time, I needed heavy sedation to even show up to my appointments. Today I am proud to say that I am sedation free...with some help of my DA and a little Nitrous, and the incentive for a beautiful smile! I would not have come this far without the help of the amazing team at 21st Century that have assisted Dr. Roy on my treatment! The entire staff is amazing and make sure that you have a wonderful experience and do their best to make sure you receive quality care. Their offices are always exceptionally clean. Dr. Roy leads with integrity, honesty and is always upfront about the work that needs to be done. I pray that one day soon I will only have to return for a cleaning! I highly recommend 21st Century Dental!
Jan 20, 2022
The best place for dental care
Jan 19, 2022
Great team, always thoughtful and good at what they do.
Jan 12, 2022
Service and care were outstanding as always
Jan 6, 2022
Excellent and very professional. Feels like visiting family during the visit ( cleaning).
Dec 16, 2021
I really appreciate how well run this office is and how seriously they take their patients well being into consideration. A knowledgable yet friendly staff with a high level of experience to manage my care.
Dec 14, 2021
I have been with this practice for about 20 years. State of the art facility and the best team of people you could ask for, in my opinion. Dr. Ashley Bristow and the rest of my team (Lil, Jason and Jill) are gifted technicians, compassionate and fun.
Dec 12, 2021
I’ve been a patient for over 15 years. They’ve always taken great care of me and my teeth. Everyone at 21st Century is caring snd fun. I actually have fun at the dentist 😀
Oct 27, 2021
I had a great experience with Dr. Roy and Lil Roy
Oct 14, 2021
I have been a patient with 21st Century Dental for over 30 years. They are the best dental office in town. Their facility is always impeccably clean, their employees are extremely polite and professional... I've never had a bad experience. I saw Dr. Smith for many years and now see Dr. Bristow and Dr. Roy for all my dental needs. Couldn't ask for a better group of dentists. They are personable and friendly and can put anyone at ease. They care about their patients needs and are very thorough. Great dentists!! Also, kudos to their remarkable staff. Jill is a dental assistant that has worked on my teeth for all the years I've been going. Recently broke a front cap that was knocked out when I was 17. She prepared the temp and I must say it was perfect! Color, size... she's an artist! Her work is phenomenal. Also kudos to Jason for all of his help as he works closely with the dentist while working on patients. He's got a smile that brightens everyone's day. Also to my dental hygienist, Cameron! She's amazing and you walk out with the cleanest mouth that just makes you want to smile at the world. If you are looking for a top notch dentist office... please go see 21st Century Dental. You will not be disappointed. I highly recommend the entire team!
Sep 27, 2021
Honestly, I hate the dentist. I've had bad experiences before in other offices that kept me from taking care of my dental health. Jordan was great working with me for schedule and payment options. Diane was awesome! She answered every question I had before the procedure, which in return provided me with comfort and reduced my anxiety. She was extremely professional during the procedure, constantly kept me updated on what she'll be working on and took care of me when I had some discomfort. I look forward to the follow up appointment! Thank you for all your great work.
Sep 22, 2021
The atmosphere of the lobby area and the friendliness of the reception's helps to put you at ease from the start. The sense of comfort continues when you enter one of the treatment rooms where the dental assistant prep's you for the dentist examine or treatment. As a new patient I was assigned to Dr. Ashley Bristow, she had a very please chair side manner and was very detailed in her findings and suggested treatment plan to remedy my dental concerns. I had a very satisfying experience and glad to have found a long term dentist for treatment.
Sep 10, 2021
Offers flexible pay terms, friendly and makes you feel comfortable!
Sep 5, 2021
Thanks Lil, you rock!!! always very concerned with my dental care and concerns.
Sep 1, 2021
Here is what I posted on Yelp: This group of caring, people-centric professionals are simply the best of the best. Every interaction with the entire staff was a delightful experience from the outset. They took take the time to listen carefully, hearing about me as a person and my dental health goals and desires. They offered options and suggestions, and together we crafted a plan to meet my needs. Their care is thoroughly modern, the environment welcoming and totally focused on the patients' comfort, and they communicate with you as the conduct each procedure...very little discomfort! I feel like I have friends at 21st Century Dental, and am part of a professional family!
Aug 31, 2021
Dr Bristol and team were amazing! The practice was so professional and the office was absolutely beautiful. From the time I booked my appointment until the time I left, I felt I was in good hands…nothing I had ever experienced before. I walked away and told others I worked with “this is the place you need to go”. I have found my “new home” for dental care!! I have never ever experienced such customer service in my lifetime as I felt with this team of folks!
Aug 27, 2021
They say first impressions mean everything and for me 21st Century got it right in all areas! I was recommended to this dental practice from a colleague and it did not disappoint. I thought no one could come close to my dentist back in Chicago but Dr Ashley and Jenna were awesome!!!! The service was exceptional and ever so thorough and best of all they had a sense of humor that calmed my nerves. I am so happy to have found a practice that has it all. An Immaculate, modern and comfortable office with genuine professionals. Can’t wait for my next visit!
Aug 18, 2021
Always very welcoming & friendly here.
Aug 10, 2021
Always a wonderful experience. I truly appreciate reminders of appointments. Always flexible to reschedule. Pennie worked with me for 2 years with my 6 months smiles and is wonderful! And I love my smile now :)
Aug 4, 2021
It is always a pleasure to visit your office. Thank you for the excellent care and concern you have for my teeth. I am sure i would have had false teeth by now if you had not given me the care you have. Thanks ever so much
Aug 3, 2021
This dentist office is absolutely wonderful! I've been going there for my routine exams and cleanings for over 3 years now and have had a great experience every time! They are honest and genuinely care about your oral health. I'd highly recommend them!
Jul 30, 2021
Great experience as always!
Jul 16, 2021
Excellent Professional Care in beautiful surroundings. It was such a pleasure to visit. Jill and Dr. Bristow are so nice and they sure took good care of me! Thank you Century 21 for all that you do!
Jul 16, 2021
Great experience all around. Thanks Dr. Roy and staff
Jul 1, 2021
My experience was very good
Jun 25, 2021
my experience was very good
Jun 25, 2021
Great professional service from reception to exit. I am been at this practice for over a decade for a reason.
Jun 24, 2021
I have been with 21st Century Dental for many years and even though I have moved away from the Dallas area, I will continue to have my dental work with 21st Century.
Jun 23, 2021
The most pleasant experience possible to be a dentist office. Staff is friendly and courteous.
Jun 14, 2021
I had a very bad experience and went twelve years without seeing a dentist until I found y’all. It’s not my favorite, but I don’t dread going to the appointments. All the employees make it as close to an enjoyable experience as possible.
Jun 11, 2021
The best experience I have ever had at the Dentist. Everyone made me feel so comfortable. I have to say that Dr. Bristow is the "Master of the Universe"!!!!
Jun 11, 2021
I just love the entire staff at 21st Century. From front desk to financing, they are all so kind an treat everyone with respect. They do everything they can to make sure you are comfortable when in the office for cleanings and more, and they make sure you understand your options for procedures and for financing. I used to be really afraid to go to the dentist and now, I look forward to it.
May 19, 2021
Great staff. Friendly people. Painless dentist. They car
May 19, 2021
Because of 21st Century Dental, I do not mind coming to the dentist. It is almost a fun experience. Everyone is friendly, professional, and honest about what needs to be done. My teeth and oral care are in good hands. And they give me a milkshake at the end of the visit!! What more could you ask for?
May 11, 2021
It’s always a wonderful experience with 21 Century Dental. Everyone from the front desk to the dentists are kind, knowledgeable, and friendly. I never feel like anyone is trying to “up-sell” products or services to me. My family and I have been patients here for many years, and will continue for many years to come! Thank you 21 Century Dental!
May 4, 2021
Everyone was wonderful. I am a big chicken and they were great no problems. Definitely will reccomend to anyone that asks.
Apr 25, 2021
My visit for a cleaning and x-rays went smoothly as always. No one likes the dentist visit, but they made it so comfortable for me that I didn't mind a bit. Thanks so much!
Apr 9, 2021
Best dentist experience yet! I have put of going to a dentist for a while due to previous rough experiences at other dentists. I had the best experience I’ve ever had and felt so welcome and at ease with everyone at 21st century!
Apr 2, 2021
Our visits to 21st Century Dental are always positive. The staff is always wonderful. Our granddaughter has no hesitation or worries about going to her appointments. I cannot thank the staff enough for everything they do. Absolutely the best! Thank you Becky Griffith
Mar 24, 2021
The entire staff is awesome. They are all friendly and very professional. Cameron is the best dental hygienist. I highly recommend 21st Century Dental. Best dentist office!!!
Mar 12, 2021
I come all the way from Allen for the service! Thanks for always being great!!
Mar 11, 2021
As usual, the entire staff here could not have made the visit any easier. They have done an excellent job of putting procedures in place to keep everyone safe and socially distanced. My procedure was completed quickly and thoroughly, and Diane made sure to explain everything and answer all my questions. The check-in and check-out were also very efficiently done, and of course, everyone was friendly and professional.
Mar 9, 2021
The best dentist I’ve ever been to. Cameron is my girl. Just wish they took my insurance. It’s so dang expensive.
Feb 17, 2021
Amazing Service. Very welcoming, warm, clean, and very informative.
Feb 3, 2021
Would absolutely recommend! I am a very anxious patient and was made to feel at ease and comfortable from my very first contact. Very professional.
Feb 3, 2021
21st century is the best dentist ive ever been to. Very professional,very knowledgable, very polite,friendly and helpful. 21st century has been a blessing to me and I'm sure many others as well
Jan 29, 2021
Great staff with very good customer service
Jan 28, 2021
Straightforward, in and out, for cleaning. COVID protection measures all in place! An easy dental visit!!
Jan 21, 2021
I was very nervous about seeing a dentist because I hadn't seen one in a very long time, but the entire team made me feel incredibly comfortable and supported during my visit.
Jan 8, 2021
21st Century Dental has been my dentist for 15 years this year. I appreciate the attention to detail by everyone in this practice. They listen to what I have to say and honor my requests. They have adapted to the Covid-19 normal and I feel very comfortable going to their office during this time.
Dec 29, 2020
As an established patient, these people are really like family. They are excited to see me and interested in my life. I have seen the same hygienist and dental assistants (2) since I started seeing Dr. Roy 5 year's ago. That says a lot when people want to stay working for the same company. Almost makes you want to see them more than twice a year...almost.
Dec 15, 2020
Big shout out to Dr Roy and his staff. I had chipped a tooth and lost an old crown and they got me in in a timely manner.
Nov 21, 2020
Our family has been going to 21st Century Dental for years. Dr. Roy is amazing. He is simply a great dentist. The staff is wonderful as well.
Nov 6, 2020
I can honestly say I think Lil gives me great care when doing my cleaning as has Dr. Roy over the many years I have needed any treatment.
Nov 4, 2020
Had a great visit as usual!
Oct 30, 2020
Very friendly and professional. So much knowledge and experience.
Oct 23, 2020
The very best dental appointment ever! The staff was exceptionally thoughtful and friendly, while everyone including the doctors were very knowledgeable and informative.
Oct 15, 2020
I always look forward to my appointment with 21st Century Dental. Dr. Roy is such a knowledgeable dentist. I always feel like I am in great hands!
Oct 7, 2020
It’s actually fun going to the dentist at 21stCentury ! Lill is a fantastic hygienist, knowledgeable and very gentle. Dr. Roy is great. I totally trust him. The whole staff is friendly and helpful.
Oct 7, 2020
Awesome place , awesome people
Oct 7, 2020
My visit to this office was simply amazing! The staff was very kind, timely and extremely patient. Not to mention Jason was nothing short of amazing ! Definitely looking forward to switching to this office.
Sep 10, 2020
Words cannot express how I feel about my experience on my first and second visit. The staff was great right from the moment I arrived until the moment I left. I’ve had a fear of getting dental work due to the pain that I have endured at other dental offices, when I say that the care that was given to me was the best that I have ever experienced I mean every word. Jena and Dr. Roy made sure that I was comfortable and I felt minimal pain to the point that I hardly remember feeling any pain, this has definitely become my new dental office and I will be keeping up with all of my future appointments. Did I fail to mention that my teeth look amazing and I can’t wait to go back for the next step thank you, thank you, Thank you
Sep 5, 2020
My experience couldn't have been better! Friendly, efficient, professional and with NO DISCOMFORT AT ALL!! Looking forward to my next visit.
Sep 1, 2020
Great service and people to work with. Couldn’t be happier with the staff and dentists. My questions are always answered with detail.
Sep 1, 2020
It was a great dental experience at 21st Century Dental & Sleep Center. Everyone was helpful, kind & very knowledgeable.
Aug 28, 2020
Really enjoyed my first visit! The entire interaction was about education, not selling me dental services.
Aug 26, 2020
The service I receive from 21Century is above exceptional. Everyone I come in contact with is very attentive. They take cleanliness seriously. They are concerned about my wellbeing as well as their own. I have and will continue to recommend 21Century to my family and friends.
Aug 20, 2020
It was my first time at this dental office. Everything went really well. The customer service was excellent and the staff was personable and friendly. I am thinking about switching dentists m.
Aug 20, 2020
This was my first visit to 21st Century Dental and I couldn't be happier. Both Jenna and Dr. Bristow listened to my concerns regarding my dental health, were patient with me and answered my questions to complete satisfaction. Going to the Dentist is never easy, especially when looking for a new one! Both Jenna and Dr. Bristow's personalities allowed me to relax and feel at ease. Like I was being taken care of by family. Thank you Jenna and Ashley for everything!
Aug 13, 2020
I started as a patient roughly one year ago because they shared a building with my employer. Being new to town I was skeptical I could find a practice as good as the one I had back home but was pleasantly surprised. First off this office is very clean and organized, the staff is friendly and very caring and they always put my comfort first. They work directly with my insurance and make going in for a visit totally hassle free. Before Corona they used to offer milkshakes and cookies which was pretty awesome! and they have all of the latest and greatest technology. I trust that no matter how big or small an issue may be, they know how to handle it. I even recommended my husband and coworkers. So far so good! My one suggestion would be to clearly tell a patient when a product or service is an upcharge so there are no surprises at check out (fluoride) I would have gotten it anyways but its nice to know when you are paying for something.
Jul 29, 2020
Always an awesome experience. Everyone is so professional and courteous.
Jul 29, 2020
Great experience every time! Everyone are so welcoming & friendly, also the office is super clean & nice!
Jul 23, 2020
I was seeking a second opinion about a cracked crown treatment. Dr. Bristow shared with me a different opinion of therapy for my cracked crown and then found another cracked tooth that will need a new crown. The pictures I saw and the X-rays taken helped explain the therapies.
Jul 22, 2020
Lisa is great! I always feel well taken care of. Dr. Bristow is also very knowledgeable and professional. They're a great team!
Jul 15, 2020
Dr. Bristow called me the night before, introducing herself and making me feel excited for my appointment the following day. Leisa DeCoster was so sweet and gave me the royal treatment. She explained everything to me before treating me and is the reason I am sticking with 21st Century Dental & Sleep Center.
Jul 9, 2020
I was very appreciative of how quick the service was and how clean the environment felt, especially in these times. My hygienist was the best and I look forward to my next appointment.
Jun 30, 2020
This is not just a 5 star service dental practice but a 10 star! I felt safe during this time of Covid-19. I was texted when to come in and then my temperature was taken and asked various questions related to the virus. Everyone was masked and my hygienist and dentist had on face masks and face shields.
Jun 25, 2020
Over 10 years ago I was referred to 21ST Century Dental. Since then I have never considered another dental office. I’m always happy, satisfied and schedule the next appointment before leaving. Fast forward I’m referring my daughter and grandson.
Jun 3, 2020
Jenna rocks as usual. So glad I finally found this place.
May 22, 2020
Very professional atmosphere.
May 16, 2020
Thank you so much for responding to my dental emergency and taking every precaution in treating me. I can’t thank you enough from the bottom of my heart.
Apr 12, 2020
Cam did a GREAT job with my semi-annual cleaning ( as always). Over the years (16+), she's remained consistent and confident. She's become a good friend that I look forward to seeing every 6 months!
Mar 25, 2020
Always an outstanding experience!
Mar 19, 2020
Can I hit 10 stars plus for my team of awesome Doctors!!! We have been to the dentist 3days in row with a hour and a half commute this week but super worth it. Our dental plan will be cancel soon and MY Doctor Roy, Aide, Jason, Lisa, Jose and Felicia went above and beyond for my family! I am forever grateful it almost really felt like this was my personal team.
Feb 27, 2020
Best in Irving! Top notch hygienists and top notch dentists. I always feel comfortable going to 21st Century because they are kind and knowledgeable. I know that I will receive the best care possible.
Feb 21, 2020
Dr. Roy was awesome. The staff was very nice and listened to my concerns. I will be returning
Feb 20, 2020
Terrific experience. Leisa DeCoster was such a professional and worked to put me at ease. Definitely will keep as my dentist!!
Feb 14, 2020
Awesome people. So friendly and thorough
Jan 26, 2020
Best Dental Experience! From the point of scheduling to the visit. Jenna is a great hygienist and calmed my nerves. Also appreciated the call from Dr. Bristow before my visit.
Jan 19, 2020
The personal care given to my teeth is incredible. Thank you!
Jan 14, 2020
Great service, willingness to meet on the weekend to deal with an emergency situation.
Jan 13, 2020
I have been a 21st Century Dental patient for 18 years. Never have i received the level of care and professional attention from any health care practitioner as I have with Dr. Roy and his amazing staff. From the ultra high tech and non-invasive equipment, chair massage, spa music, stunning dental alcoves, cookies and milkshakes, one would never fear visiting their dentist again. I love getting my teeth cleaned at what literally feels like a spa!
Jan 10, 2020
I am a little concerned with the number of x-rays to get a crown.
Dec 30, 2019
Great friendly atmosphere. They put you right at ease and make the experience a non stressful one. Top notch!
Dec 18, 2019
The removal of my old crown and installation of my temporary crown went really smoothly. Dr. Bristow did a great job! No pain and I enjoyed listening to my choice of music.
Nov 26, 2019
Seen Dr Ashley just recently and was informed what was needed to fix my upper left side. And got a ridiculous price amount of almost 6000.00 dollars for 3 teeth replacement. And just a total cost, ( WITH NOTHING BE ITEMIZED, NOTHING. AND NOT HAPPY WITH PRICE AT ALL.
Nov 12, 2019
I have severally sensitive teeth 95% of my mouth. After many years of painful cleanings to say I have anxiety coming in is an understatement. At my last cleaning Cameron used a strong topical numbing to prep me for injection which I get on my whole mouth just for a cleaning. After a few min we decided to try doing a cleaning without the shots. Cameron was so super gentle, patient, kept checking in with me and so incredibly attentive and supportive we made it through the whole cleaning without shots!!!! OMG it’s been so long g since I’ve been able to get a cleaning without shots I was glowing all day!! Thank you Cameron and De. Bristow you are an amazing team and I’m actually looking forward to my next cleaning. Thank you!!!
Nov 7, 2019
My hygienist is the best. She always makes me feel comfortable and is 100% professional! I actually look forward to going to the dentist now. I know the care I receive is second to none.
Oct 30, 2019
I love love love this dental facility. I’m moving to Houston but I’ll be coming up to Dallas for future dental appointments. There’s no one I trust more.
Oct 17, 2019
This dental practice is the best. I am a terrified patient who is always put at ease.
Oct 11, 2019
I had a great first experience at 21stCentury Dental. First of all the space is beautiful and so peaceful. The staff was so sweet and answered all of my questions. I didn't feel like they were just telling me something to get my money, they actually showed me the issue and explained the long term affects. Dr. Bristow was so nice as well. So comforting to be in a dentist office that doesn't stress you out.
Oct 9, 2019
I have been part of the 21st century family for over 10 years. The growth of the organization has not impacted the quality; rather, strengthened the excellent service. Thank you
Sep 30, 2019
I was very pleased. I am so proud of this dental practice. I received very good cleaning of my teeth! Everyone was so nice!
Sep 26, 2019
Everything was great and I appreciate the service I. received
Sep 25, 2019
Been a patient for 17 years. They are the best! Just had to replace a crown I broke and I have to say I actually had fun!
Sep 5, 2019
Excellent service and I felt comfortable putting my care in their hands .
Sep 1, 2019
Dr. Roy was awesome! He explained everything in detail and gave me great information and advice. I really liked him! Also, the dental assistant was very kind, friendly and informative and helped me ease my fears. Felicia Calloway was very friendly, professional and went over all the details of upcoming procedures I would need and cost. She also helped me to try and find a Lender to take out a personal loan. Everyone went above & beyond and I really appreciated it!
Aug 20, 2019
I couldn’t say anything negative about 21stCentury Dental. They are simply the best at what they do. The staff is excellent .
Jul 30, 2019
Hands down the BEST dental practice I've ever been to. The staff was super friendly and there was no pressure to do any unnecessary dental work.
Jul 26, 2019
This was my first visit to the practice and I was referred by my wife. Everyone was extremely helpful and friendly and they explained to me in detail what was happening. I appreciate how thorough they were. The office is very well organized, clean, and actually one of the nicest practices I've ever been in. I felt the check-up went well and I'm very happy with the results.
Jul 18, 2019
Love going to the dentist here, everyone is so nice & welcoming, the place is nice & getting a massage while in the chair & watching tv that’s on the ceiling is a great touch as well!
Jul 12, 2019
I always enjoy my visits to your office.
Jul 10, 2019
My experience at 21stCentury was amazing! From the staff that greeted me, the assistant that helped me through the process and then consulting withy Dr. Bristow, everyone was so nice and helpful. I was anxious and thought I had the worst teeth ever and that my case was hopeless, but I was made to feel comfortable and a plan was made that was best for my teeth and my overall health. I highly recommend 21stCentury and appreciate all they have done for me!
Jun 30, 2019
Dr. Smith, Lil, and all of the staff I interact are always great-professionally and personally.
Jun 26, 2019
Everyone was so kind and considerate.
Jun 26, 2019
I went to my 6 month appointment and I had a great experience as usual. All staff were very friendly, Diane and Dr. Bristow were they usual wonderful.
Jun 19, 2019
Dr.Roy and his staff are amazing. I have never had confidence in dentists, till I became his patient. Whatever he recommends, I follow because he never suggests anything that’s unnecessary. Once you are a patient here, you will never go to another dentist.
Jun 11, 2019
Great dentist office. Lil and Dr Bristow are fantastic !!
May 30, 2019
21st Century Dental, a top-notch practice. All staff are competent and professional. I highly recommend them. I have been very satisfied for 13 years!
May 13, 2019
By far the best dental experience!!! Cameron totally went into the wonderful role as a mother and talked to my 3 year old son as her own. Dr.Roy was quick and to the point! Thank you 21st Century for making me a lifetime patient!!!!!
Apr 27, 2019
Thu and Dr. Roy are the best! So personable and really care about you as well as your teeth! I felt comfortable the whole time and they did everything to ensure I was taken care of. If you don’t like the dentist, you won’t have any issues here- this place is the best!
Apr 26, 2019
Dr. Roy & all the staff are very friendly & go the extra mile to help their patients. Everything is explained to the patient & they continually ask if the if at anytime you feel pain to let them know. So happy to have found them.
Apr 22, 2019
I have taken my daughters there for 6 years now!!! We are cavity FREE. They absolutely LOVE going. This time we saw sweet Cameron. She is thorough and totally speaks “kid lingo” which makes my girls feel completely comfortable. Should go with out saying but Dr. Roy is top notch with all patients especially kiddos. We love 21st Century like family!!!!
Mar 31, 2019
21st Century Dental--or SPA! This is a great place to get friendly treatment (yeah, Jenna!) and healthy teeth. Thank you for over 10 years of help. -MOnica
Mar 6, 2019
I just visited 21st Century Dental for the first time this week at the recommendation of a coworker. Although it's a bit out of my way, upon walking in and being greeted by the friendly staff I knew it was worth the drive. Thu, my dental hygienist, as well as Dr. Roy, my dentist, were friendly, knowledgeable, and thorough in my new patient assessment and cleaning. There are a ton of amenities as well with the purpose of making patients as comfortable as possible. Definitely make 21st Century my new dental office!
Feb 27, 2019
Lil is the best! She always takes care of me and I love coming to see her!
Feb 26, 2019
Best service and honest treatment
Feb 26, 2019
Everyone was friendly, professional, and helpful. It was the BEST dentist office experience I've had! Dr. Bristow and Leisa were wonderful, explaining everything and making sure I understood my options. Bonus for me: I work in the same building!
Feb 21, 2019
Probably best dental experience ever. I have always been deathly scared of the dental but I felt so comfortable here live this place. I could have doctors appointments here everyday and I would be fine with that lol
Feb 20, 2019
I had heard many nice things about 21st Dental, so when it was time for my family to find a new dentist, they were my first consideration. Their staff is friendly and caring while still being extremely professional.
Feb 17, 2019
Best dentist office ever. Cameron is the best dental hygienist. They are a very caring and upbeat office. Everyone seems happy to be at work.
Feb 7, 2019
I had a new hygienist (Lisa) this visit and I LUVd her!!! It’s alwsys nice to see Dr. Roy, he is a real gem.
Feb 6, 2019
again - awesome service! thanks for an amazing team!!!!!
Feb 1, 2019
Dr. Roy & his assistants took care of my concerns & resolved my problems quickly.
Jan 30, 2019
Never did I think I would spend the time writing a review for a dentist! I recently moved from NY and wanted to find a dentist for a simple cleaning. I walked out with shiny clean teeth and a huge smile. My appointment was at 1:30 and I got called in around 1:40, my dental hygienist Diane was a doll, very thorough and friendly. Since it was my first time at the practice they took measurements and photos of my teeth for records. Each room is equipped with a massage pad on the chair, and a TV on the ceiling. They even let you pick what channel you'd like to watch. I can't believe I got time out from work to go have that much fun. For new patients there are options on whether to get $25 off your service or a teeth whitening kit, I chose the later. Also gave me a dental goody bag with toothpaste, a brush, chap stick, and mouth freshener. AND a chocolate milkshake. They bake fresh cookies every morning and have an assortment of teas and some flavors of milkshake that are made fresh. All in all, I obviously booked my next cleaning and can't wait to go back. (Still can't believe I'm saying this about a dentist)
Jan 30, 2019
I am always treated as though I am the most important person there.
Jan 16, 2019
I have been a patient here for 20 years and my experience has been nothing but wonderful. The staff is very caring and they make you feel so comfortable, because of them I never experienced any anxiety going to the dentist. So if you are looking for a new dentist I HIGHLY recommend you visiting them!
Jan 10, 2019
Outstanding service! Dr. Roy is very thorough checking my teeth and keeping an eye on possible trouble spots. My hygenist is awesome and does an excellent job cleaning my teeth, I highly recommend 21st Century Dental & Sleep Center to everyone!
Jan 8, 2019
The minute I walked into the Irving office I felt at home. The staff is so welcoming and very knowledgeable. Somehow they knew who I was when I walked in and continued to address me as if they knew me even though it was my first time there. I have now requested that all my dental records be forwarded to this office.
Dec 28, 2018
Awesome staff very caring very encouraging . Makes you feel comfortable in the dentist chair. Would not go anywhere else.I recommend them all the time .
Dec 24, 2018
The dental office ever. Everyone that works at 21st Century truely cares about your best interest. I reccomend them for everyone.
Dec 18, 2018
1st visit. Loved the office, loved the staff, loved the doc. I'll be back.
Dec 18, 2018
All of the staffs were friendly and very accomodating. Great experience.
Dec 8, 2018
As always, I had a wonderful experience at 21st century dental. Amazing and caring group!
Dec 7, 2018
Love Dr. Roy, Explain thoroughly what needed to be done
Nov 16, 2018
The office was decorated in a sophisticated manner with experienced people there to help in any way. Each one had their job and did it very well. I was impressed by the doctors, first and for most, by their knowledge and with the desire to please.
Nov 6, 2018
Thorough and efficient dental care with concern and advice for my particular dental condition.
Oct 26, 2018
Dr. Roy and his staff where amazing. I am terrified of the dentist chair but they put you at ease and make sure you understand the process from A to Z.
Oct 23, 2018
21st Century Dental was very professional and a modern dentist office.
Oct 19, 2018
The staff at 21st Century Dental makes going to the dentist a pleasure.
Oct 11, 2018
Absolutely the best experience. Our grand-daughter's first visit as a patient and things from beginning to end could not have gone smoother.
Oct 9, 2018
I had a wonderful experience from the time my daughter set up my appointment to the time I left the office. Everyone was very patient and helpful. Jill was wonderful explaining what she was doing & what x-rays were going to be done. I was very impressed by Dr. Roy; he came in and talked to me face to face & asked what my main goal was in regards to my oral care. I’m so glad I came to this dentist office.
Sep 28, 2018
Absolutely the best dentist office ever.
Aug 23, 2018
It had been over three years since my last dental visit. I can't fully express what an amazing and welcoming experience I had at this practice. From the beginning you could tell the staff had heart and had pride for their work. They accommodated my anxiety and made me feel at ease at every step. Plus, I left with amazing clean and bright teeth. I have told all my co-workers of their great service. I am sorry I waited so long to visit the dentist after getting such a wonderful and expert experience at 21st Century.
Aug 15, 2018
I have been to several dentists in DFW. None can compare to the quality, customer service and attention to every detail, like 21st Century Dental & Sleep Center offers - a cut above the rest!
Aug 14, 2018
Exceptional group. By far the best Dental practice I have ever encountered. The care and concern are unmatched. Dr Roy went above and beyond with his explanation of treatment and options in correcting our sons problems. All were corrected with upmost concern for pain control.
Aug 4, 2018
The best dentist ever, I was terrified to go back to the dentist after multiple bad experiences. They do every thing they can to actually make you comfortable and really care about your experience. They are so kind and friendly, everyone greets you by name and shakes your hand. I felt zero pain the entire time and it was actually a nice break from work!
Aug 4, 2018
I have been coming to 21st century since I was little kid with my parents. I have had Dr. Roy since then and he is great. He has a great personality and he really gets to know the his patients and learn details about them. I have had a couple hygienist over the years and they are amazing, very nice personality and they do their best to make sure you are comfortable while you are there.
Aug 1, 2018
I have never had such a good experience at the dentists as I have on my very first appointment at 21st Century. I got in right away and every single person I encountered from intake to payment was kind, compassionate, friendly and professional. The facility is beautiful and they take your physical and emotional comfort seriously. I wish I'd found them sooner!
Jul 26, 2018
Best dentistry ever hands down
Jul 13, 2018
Dr. Bristow is amazing and Michelle does an excellent job cleaning my teeth. Couldn’t ask for better service.
Jul 10, 2018
I love this place. I have never wanted to go to the dentist. But, the 21st Century experience is different. They are polished professionals from the front door to the exit door. They make you feel welcome, explain things in detail before they get started, work with you to make the visit a pleasure. Who get's to say that about their dental appointments?. The location is convenient, beautiful and comforting. I love Lil and Dr. Roy and have never been more confident about my smile.
Jul 5, 2018
This office provides not only great service but an experience like no other. I have had life changing work done here. My smile is better then it has ever been, positively affecting my confidence and how people react to me.
Jul 3, 2018
Not my favorite place BUT Lil is the bomb! She is compassionate, focused and makes a real effort to minimize my angst. She does a great job and most importantly - she makes me laugh💜
Jul 2, 2018
I absolutely LOVE this dental office. So beautiful, clean, pleasant staffers and doctor. I referred it to the Sandals of Dentist office. So relaxing, and the fact I had a dental emergency on a Sunday and they're the only dentist office open on a Sunday was very convenient and able to fit me in as a walk in. I really appreciated that and the pricing was very reasonable. I had Dr. Natalie and she was GREAT. Funny, smart, and eased my nerves. I made her work hard on a Sunday lol but it was worth it, because my wisdom tooth that was bothering me is finally out. I'll be back Dr. Natalie. We have two more that need to come out lol and the gentleman assisting Dr. Natalie, Jason was AWESOME as well, very knowledgeable and very supportive when that tooth was being stubborn. Thank you to the front desk young lady. She was so sweet and kind when I came in.
Jul 2, 2018
Cameron is awesome and is makes going to the dentist as enjoyable as is possible. She deserves a raise. Dr. Bristow is always professional yet enjoyable to be around. Hope she enjoys her upcoming vacation.
Jun 22, 2018
Always great!! Always love coming in, everyone is so nice & friendly! Quick & easy check in then to the back for a very good cleaning!
Jun 22, 2018
The office staff was very friendly and made every attempt to make me feel welcome and comfortable. Since it was my first visit, I was given a tour of the office. We also went over my history and they took x-rays and photos before my cleaning. The dental hygienist was very friendly and when we were finished she walked me to the front where I checked out. They were very knowledgeable about my insurance coverage and was able to answer all of my questions.
Jun 22, 2018
Awesome environment and customer service. Hygienists are outstanding and genuinely look to make your experience the best it can be. Dr. Roy, Smith and Bristow are excellent at what they do!
Jun 21, 2018
I’ve been coming to Dr. Smith and Lil forever and will continue to do so. The care and experience are excellent.
Jun 20, 2018
This dental practice is amazing! I have pretty severe anxiety and have historically dreaded going to the dentist. I also burn through Novocain so fast that it takes multiple ampules and shots to keep me out of pain. Dr. Bristow, her hygienists (most recently Thu) are kind, compassionate and accommodating. The service and care experience my husband and I have enjoyed at 21st Century Dental has already been excellent. The front office staff are friendly and welcoming. You never feel like you're interrupting their day. The hygienists and assistants always do a thorough job. Dr. Bristow is unfailingly kind and caring. I really cannot say enough about this practice. My last cleaning experience was with Thu, and she was very encouraging, sweet and knew what she was doing. My husband and I moving to Houston this week and we will continue to visit 21st Century Dental quarterly, driving four hours They are worth it!
Jun 18, 2018
Would not consider going to any other Dental offfice. Any other option would be a step down from the best. It’s an amazing totally positive experience when going to this beautiful facility filled with caring professionals that are all tops in their fields .
Jun 6, 2018
The whole team was amazing
May 31, 2018
Great service and consideration
May 21, 2018
I have been going to 21st Century Dental for 21 years and have always received great quality care.
May 20, 2018
Excellent care at an affordable price.
May 16, 2018
95% or greater of my time spent in a dental office chair is spent with the dental hygienist. And the hygienists here are amazing! The experience is as close to being in a dental spa as you can get with all the extras they do to make you comfortable as possible. But it doesn’t stop there, at other very good practices I’ve been to, at some point I feel they are rushing a bit to get to the next patient. Not here, they always have taken the time to pay attention to the smallest detail while cleaning your teeth. My kids even look forward to their semi-annual cleaning. But that may have something to do with the milkshake the hygienists gives them at the end!
May 9, 2018
It seems every time I have my teeth clean which is 4 times a year. I have a good experience with my Hygiene, Michelle H. she does a excellent job cleaning my teeth. She explains how I need to keep healthy teeth, what I should do or not do. Michelle is professional and excellent in what she does. Dr. J. Roy comes in to checks on my month and teeth. When he has to do a procedure onmy teeth, he know what to do and does very good job. See you next time. Thank you all.
May 8, 2018
My comfort was always their concern,
Apr 28, 2018
TREMENDOUS service and people!!! Half of the time I feel like I am at a Lexus manufacturing facility; the other half at a 5 Star Restaurant in Paris! An incredible business and the zenith of dental offices. VERY well done, Smith and Roy. Don Crawford
Apr 27, 2018
After a bad experience with a CT dentist my daughter refereed me to her dentist at 21 century located in Los Colinas where I found them to be just awesome. I've made several advanced appointments to take care of my neglected teeth. Thank you 21 Century!
Apr 26, 2018
Please do not send me a bunch of emails.
Apr 16, 2018
I’ve been coming to 21st Century Dental for 16 years and have never had a bad experience. Everyone is so nice, it’s almost fun to go to the dentist!
Apr 16, 2018
I have had 3 visits to your dental office and I am impressed with the kind and caring staff. Lil is great! One thing I like is that your scheduling department is wonderful. They send text and e-mail reminders about the appointment. Plus the address is in the text, so it is easy to use my GPS. So far, I have never had to wait... you believe that our time is important too. This is not the case in many doctor's offices. My husband has been with 21st Dental for many years.....just wish I had changed earlier.
Apr 5, 2018
As usual, lil did a great job. Patient and very professional.
Mar 29, 2018
From the moment you walk into their office the entire staff make you feel so comfortable. They are very nice, courteous and respectful. Dr. Bristow is very nice. She makes you feel very comfortable to the point you forgot you are getting work done in your mouth
Mar 28, 2018
The 21st Century staff is absolutely amazing! Dr. Roy has taken care of my dental health needs for at least 12 years now and I can honestly say that I he is the best dentist I have ever had! I have always dreaded going to the dentist, however I always look forward to my appointments at 21st Century Dental. Everyone is always so welcoming and pleasant. They go the extra mile to ensure that I am comfortable and understand every aspect of any procedure done. If you are in need of excellent dental care, this is the place to go!
Mar 14, 2018
Always have a great experience at 21st Century. Every hygienist is awesome and Dr. Roy takes great care of our family!
Mar 9, 2018
I had a cap that came out. The staff was able to squeeze me in the next day. What a great team
Mar 7, 2018
I had great service by everyone that came in contact with.
Feb 21, 2018
Your office is great. So friendly and helpful, the last few dentists I have had I only saw for a few minutes and did mot want to return. I felt valued and I was seen on a cancelation so got in a few weeks earlier. thanks Linda
Feb 16, 2018
Great experience from the time I walked in, until I was ealked out by Jenna.
Feb 8, 2018
Amazing dentist office, friendly, caring people and great doctors.
Jan 24, 2018
I have terrible anxiety and I always feel at ease with Dr. Roy and his assistants. I have never had a bad experience. I just met Jason this last appointment, and he was wonderful. He was so kind and sensitive to my needs and concerns. Dr. Roy is always wonderful. thank you so much for always treating me with kindness.
Jan 23, 2018
This is the best experience I have ever had at a routine dental checkup. They are very thorough and the office is beautiful and the staff is very profession and efficient. I highly recommend it!
Jan 23, 2018
Friendly staff and great service! Explained everything through the entire appointment.
Jan 17, 2018
Professional, accommidating, friendly, perfectionists!
Jan 17, 2018
21st century rocks & excels while numerous sub par dental clinics spring up in the dfw metroplex. 21st Century has chosen to adopt a culture that truly sets the bar for how a dental clinic spa should be like. Thanks for always going the extra mile and huge kudos to Dr Roy and my rockstar dental Hygienist Michelle (& her Alexa... lol ). If you want an hour of quality service, attentive care, & a positive experience, go to 21st century.
Jan 10, 2018
The 21st Century Dentist crew is amazing. They explained everything to me thoroughly. I usually have extreme anxiety but my most recent experience far exceeded my expectations. Thanks you!
Jan 3, 2018
Dr. Bristow saw me on short notice and was able to take care of my immediate needs. She was professional, efficient, personable, and highly knowledgeable about what needed to be done to correct my complex problem. I'd recommend her and her team to anyone!
Dec 22, 2017
Great office. Been going there for over 20 years. Never disappoints. Michelle is wonderful!
Dec 20, 2017
I’ve loved this group for many many years and the continue to get better! They are caring, professional, efficient and friendly! I would highly recommend them!
Dec 14, 2017
From the moment I first spoke to someone on the phone, everyone I've come into contact with at 21st Century Dental has been extremely friendly. I was impressed with the music and TVs to make you feel more comfortable. I could have taken a nap in the dental chair, it was so comfortable. The staff was welcoming and helpful throughout the whole appointment. I highly recommend Dr. Bristow. Then I was given a complimentary whitening kit as a wedding gift, and that really sealed the deal. I will be referring others to this fantastic dental office!
Dec 4, 2017
21st Century Dental is a top-notch sleep and dental spa. I don't use the term "spa" lightly. The team at 21st Century combines the most cutting edge technologies and practices with tried and time-proven procedures to provide patients with the best dental care possible. The hygienists are most knowledgeable, competent and capable that you will have ever experienced in your travels. This high level medical acumen does not come at the cost of friendliness. In my ten years as a patient, every experience from cleanings to billing has been professional and very pleasant. If they have "off days" I have never seen one. I have also worked with Dr. Smith, Dr. Roy and Dr. Bristow. Again, in every case the interaction was professional, informative, friendly and without fault. The ability to assemble and train a team to consistently perform a the highest level is no mean feat. It speaks volumes about their ability to motivate others, lead people and retain talent. What this translates to is an optimal experience for the patient. For any prospective patients of 21st Century Dental, just go. Each element of the practice is truly invested in your sustained health. For my most recent visit, Jenna Williams was entrusted with being the embodiment of all of the aforementioned accolades. As you can imagine, she did not disappoint. I cannot give any stronger endorsement for 21st Century Dental.
Nov 29, 2017
Dr. Bristow called me at 8:30 pm the night before my appointment to introduce herself & to confirm our appointment. She was very pleasant and it was a very nice surprise. The next day I met her assistant Jill. She was very low keyed and personable. Then I met Dr. Bristow. We talked & she understood exactly where I was coming from and after discussing finances, she got to work and did everything I wanted in about an hour. They were amazingly fast and very professional throughout the time I was in her chair. They went beyond my expectations and I was very happy when I left. I've already recommended people to go to this Dentist office. Thank you Dr. Bristow & team!! Keep up the good work!
Nov 18, 2017
We always feel welcomed and taken care of.
Nov 15, 2017
Very good atmosphere and good work.
Oct 27, 2017
Very pleased and will continue
Oct 26, 2017
Appointment for regular cleaning and checkup... hygienist was very pleasant, courteous, skilled and thorough. Overall office ambience pleasant and nicely decorated. Very satisfied.
Oct 24, 2017
I love this place. Michelle is great! They are very nice and courteous at the from desk. The new building is great as well.
Oct 8, 2017
I'm dazzled by your approach to dentistry!
Sep 29, 2017
Your staff is always friendly. I actually enjoy my appointments. Ill always makes me laugh.
Sep 26, 2017
Awesome. They go out of their way to make me comfortable and I need that!
Sep 15, 2017
21st Century Dental is the BEST!!! I love all of the staff. They are all friendly. Cameron is the GREATEST dental hygienist. She does an excellent job and is such a sweet person. Dr. Smith is a wonderful dentist and so thorough and kind. I could find a dentist a lot closer to where I work, but would never go anywhere else. They are worth the drive. I would highly recommend them to everyone.
Sep 14, 2017
I love the staff at 21st Dental! Very professional and helpful. Lil is the best hyiegest. She provides a lot of education and is informative while she works with you. And as a added bonus she is personable too!
Sep 13, 2017
Top notch patient care and setting. Everyone I encountered had an excellent attitude and were all very friendly. Very clean and inviting office. I have only excellent things to say about the patient care and technical abilities of the staff. The billing, however, was a disgrace. I showed up for a regular check-up and cleaning (my first time at this dentist and my first check-up in about 2 years). The hygienist started with full-mouth x-rays and several "screenings." The dentist visited and they both recommended a "deep cleaning." I thought, okay, this is what I get for skipping 2 years of regular check ups. Then the billing girl came in and presented me with a $1200 bill for "isolated gum care!" I knew going in that they didn't accept Delta (by far the largest dental insurer in the US), but figured I would only be on the hook for $100 tops for a check up... My estimated portion was roughly $800. I bit my lip and figured the gum care must be necessary if the dentist and hygienist recommended it, paid my portion and received the treatment. The "isolated gum care" was the equivalent of spraying around my teeth at the gum line with a tiny pressure washer for about 20 minutes. In summation, excellent care (I felt completely at ease with the hygienist); but I definitely wouldn't go there if you have Delta dental insurance!
Sep 8, 2017
I have had dental emergencies in the past (broken tooth, loose crown) and called after hours or on weekends to leave a message. To my surprise, someone got bak to me within an hour or so. Once, they returned my call while they were at a Texas Ranges baseball game! They consistently go above and beyond for their patients. My wife and I are having to move to Houston (4 hour drive), but will gladly make the trip to keep our dentist!
Aug 31, 2017
I'm new to 21st Century Dental so first impression is very important to me. I must say that the whole staff is very friendly and professional. Helen the dental hygienist that took care of me was amazing! I'm pregnant and she made sure I was very comfortable. She is very caring and informative. I highly recommend this practice. 5 stars for sure!
Aug 29, 2017
I greatly appreciated the professional and friendly care! I recently moved to Irving from Longview and the practice was recommended by Dr. Waldron and a former patient Ron Greenwalt.
Aug 20, 2017
Always a great experience. Diane does an excellent job.
Aug 17, 2017
Lil is excellent! She is always very friendly and presents a positive and professional demeanor.
Aug 4, 2017
Professional and courteous. Dr. Roy and staff make uneasy visits to the dentist very pleasant!
Aug 1, 2017
I am very pleased with Dr. Roy and Lil. They are very caring, efficient, and professional! If there is any concern about what they see in your mouth, it is checked out. They leave no stone unturned. The rest of the staff are also exceptional. I can't say enough good things about Jason, Lisa and Dr. Smith and the rest of the employees. In fact I have already recommended 21st Century one of my friends!
Jul 25, 2017
Jenna continues to be a 10-star on a 1-5 scale. Thanks for the great service!
Jul 24, 2017
Thank you for making my first visit to your office a true pleasure (and there's only one other dentist I can say that about - my old dentist in Nashville). You listened and we have a plan that I can follow.
Jul 17, 2017
Lil Ortega gets the 5-star hygienist award. She is very kind and professional. It's always a pleasant experience when I see her. I don't mind going to the dentist anymore:) Dr. Bristow is great and I always feel she is on top of things. Overall a great experience at 21st century.
Jul 11, 2017
Love my experiences here... always do.
Jun 16, 2017
Love everything about 21st century dental, from the time you walk in everyone is so nice & friendly, they make you feel very comfortable! Then I have the best hygienist as well, we have great conversation & watch sports while getting a good cleaning!!!
Jun 9, 2017
Lil Ortega is the best DENTAL HYGIENIST EVER! She is always teaching and educating my kids, my husband and I of how to take care of our teeth, besides of doing a phenomenal job cleaning out mouths. She is an amazing professional.
Jun 6, 2017
Can professional and fun be used in the same sentence? Because you guys are Awesome
May 31, 2017
I don't know how you all accomplished this, but my children are actually excited to go to the dentist! Its well worth the drive from Frisco to see you guys!
May 24, 2017
Ashley and her assistants all wonderful , always pleasant experience.
May 23, 2017
Always have such a great experience whenever I go in! Jenna is always great, she always makes me feel comfortable, and tells great stories (which is great since I can't talk LOL), and she always keeps me informed as things are happening. Highly recommend Jenna and 21st Century Dental!
May 18, 2017
Always a great experience. !
May 12, 2017
Bad choices make for good stories! My mouth was a mess. I had broken teeth, due to poor dental work. My route canals rotted under the cap. But Thanks to Dr. Roy and his staff they cleaned up the mess and I now have the Perfect Dentures that give me a Million $ Smile. Thanks Dr. Roy and your A Team!
Apr 25, 2017
Lil is amazing. I never (ever) thought I'd say that I enjoy visiting the dentist, but I really do look forward to seeing her and all of the folks at 21st Century Dental every 6 months. On top of offering outstanding service and helping me maintain good dental health, everyone is so friendly, helpful, and kind.
Apr 21, 2017
I was in Dallas for a Conference, when my crown popped off at 9pm at night. My friend from Dallas recommend I call 21st Century Dental and Sleep Center, and by 7am the next day, I was sitting in the dental chair! Dr. Jeff and Jason were amazing...friendly, helpful, and they got me on my way to my Conference in less than an hour!
Mar 30, 2017
Can hear conversation between cubicles.
Mar 28, 2017
Hygienist was new to me but she was thorough and informative. She put me at ease fairly quickly which made the experience a lot less stressful!
Mar 8, 2017
I always have a positive experience at 21st Century Dental. The entire staff is welcoming and helpful. My hygienist, Lil, is professional and kind. She gives recommendations for keeping my teeth and gums healthy. I feel they do a thorough job and don't rush me out the door. My son recently chipped his two front teeth on the playground, and Dr. Roy did an excellent job rebuilding his teeth. If you didn't know what had happened, you wouldn't even be able to tell by looking at my son's teeth. They look great. Jason assisted and kept my son calm, comfortable, and informed the entire time. Thank you 21st Century Dental!
Mar 6, 2017
I had a GREAT experience at 21st century dental. I will definitely be coming back.
Feb 21, 2017
I actually look forward to going to the dentist! Lil and Dr Roy are wonderful! The exam is always thorough, and they very clearly explain the state of my dental health. They also clearly explain what they are doing and why, whether it be a simple cleaning or other procedure. All of the staff strive to provide an exceptional client experience, and I have yet to experience anything less.
Feb 8, 2017
Jenna provided the best dental hygiene I've ever had. She was enjoyable, informative, gentle and kind. Dr. Smith has always been awesome!
Jan 30, 2017
Can't ask for a better service!
Jan 26, 2017
I am a very anxious patient, I get so nervous in the dentist chair. I have to say that Dr. Roy is not only a great dentist, he is sensitive to his patients and always makes you feel at ease. I can't say enough good things about Dr. Roy. I drive 45 minutes to see Dr. Roy. Everyone in the office is very kind, helpful and professional. Always.
Jan 23, 2017
After years of having not been to the dentist because of an experience at my old place, I was very apprehensive. I can say my visit at 21st Century Dental is the best dental visit I have ever had. ALL of the staff members are so nice! They are very thorough with everything that they do and I was walked through each procedure, which made me feel safe and comfortable.
Jan 9, 2017
I absolutely love coming to the dentist. Michelle never rushes my appointment and answers all of my Questions thoroughly. Everyone is so cheerful and they do everything to help make you comfortable! 2 thumbs up!!
Dec 30, 2016
My daughter recommended that I go to her dentist because I had a recent infection in a tooth next to a tooth that previously had an old root canal. My tooth was grey and turned black at the gumline. I didn't even want to smile. So I made arrangements for a consultation appointment with Ashley Bristow, DDS. From the minute I walked into the lovely office complex, which is like a spa, I was impressed. Jason, her dental assistant and the first staff person I met after the receptionist, was wonderful. He took xrays and pictures. He set the tone for an awesome visit. Dr. Bristow's demeanor put me at ease immediately. I found her to be thorough, personable and professional. The best part of my visit was when I looked at my tooth subsequent to her polishing it. When she finished it was the same color as my other teeth, which was not predictable from my view. I was amazed. I found her to be very ethical as well. They were both very supportive and made my experience most enjoyable. This is not what all dental experiences are like, for sure.
Dec 29, 2016
My first appointment with 21st Century Dental was a great experience! Dr. Smith and Jenna were awesome! The overall visit was nice and comfortable. Both Dr. Smith and Jenna were very informative and very professional. Great bedside manner. The billing dept. and rest of the staff was awesome, as well! I am happy to find a dentist that is in the same building of where I work! I look forward to my dental care with 21st Century Dental!
Dec 20, 2016
Michelle did such a great job. My teeth feel clean and fresh. The office is really comfortable. Love the hot tea flavors. I highly recommend 21st Century.
Nov 24, 2016
Awesome experience with awesome staff makes for an actually enjoyable trip to the dentist.
Nov 17, 2016
Excellent as always! Every team member is so welcoming and accommodating. We love Dr Roy and his team!!
Nov 11, 2016
Great Dentists- Great Staff!
Nov 9, 2016
Awesome Dentist! Your comfort is their top priority! Laughing gas makes cleaning enjoyable, which I never thought was possible. They also didn't lecture me about not flossing, and told me I clench and grind which none of my other dentists have told me. I also have a very small mouth and x-rays are usually painful, gagworhty, and unconfortable, with laughing gas they were a breeze.
Nov 3, 2016
The staff is always so friendly and prompt!
Oct 20, 2016
Dr. Roy, Mrs. Hill and Mr. Jason made me feel like family. They made everything so easy and we're completely understanding. I will be back. Thank you guys.
Oct 12, 2016
Dr. Bristow was amazing. She did everything in her power to ease my anxiety. Once she got started I felt comfortable leaving my smile in her very competent hands. I will be returning so that she can work her magic on every area of concern.
Sep 29, 2016
My experience was amazing. Lil was so friendly and did everything possible to make sure I was comfortable. She also went the extra mile to educate me and give tips on how to prevent cavities that I am prone to.
Sep 27, 2016
My experience was the best ever ! Initially I was afraid to get braces but 21 st century made me feel very comfortable and made my experience the best ever . Highly recommendable . Comfortable environment and very friendly staff .
Sep 22, 2016
Ashamed to admit I had not been to the dentist in a very long time. Always had a fear of the dentist. My daughter convinced me to go and boy was I glad she did. What a pleasant staff and Dr. Roy was amazing. I will most definitely keep them as my dental office and am recommending them to anyone who needs a dentist. Very good experience!!
Sep 16, 2016
Love the service I receive at 21st. The entire staff is great and for me personally, Michelle is by far my favorite and the only one I will be using for my cleaning.
Sep 13, 2016
A couple days ago, I came in for a teath cleaning. As usual, I was greeted by Helen Brewer. The cleaning went well, and of course Dr. Roy was great. I found out a very long time ago, flossing does two things. Makes for a healthier mouth, it also makes for a much easier teath cleaning experience. It's either that, or Helens abilities as a dental hygienist are impeccable. In all, the brand new facility and the great care I get at 21st Century is bar none, one of the best. Thanks so much!
Aug 26, 2016
I was blown away by just how amazing the service was at 21st Century Dental. I work for a Fortune 500 company teaching Customer Service standards and for me to be blown away really means a ton! Thank you for the AMAZING work you do!
Aug 24, 2016
Great staff and beautiful new facility. 21st Century always takes good care of me, and makes my dental visit something to look forward to. You guys have the best hygienists and dentists in the business. You have taught me how and helped me to take care of my smile, now cavities are thing of the past. Definitely worth the drive from DeSoto!
Aug 19, 2016
I had my annual exam and cleaning.....Helen the hygienist and the Dr. Bristow are the best!!!! I can't believe I'm saying this but… I can't wait for my next annual exam and cleaning! And that is from someone who … Hated to go to the dentist!
Aug 15, 2016
21st Century Dental is the best dental practice in North Texas. My wife and I have been patients there for the last 23 years. We retired and moved to the Cedar Creek area in 2010, but we still drive75 miles each way to continue our relationship with this group. They are the benchmark for professionalism, efficiency and customer service.
Aug 12, 2016
Great staff! Everyone is so friendly and helpful.
Jul 15, 2016
Excellent dental care and really professional & kind staff, they really do provide a dental spa experience!
Jul 12, 2016
I've been a customer of 21st Century Dental for over 20 years and have always had a great experience. I've recommended this place to friends over the years and will continue to recommend 21st Century.
Jun 27, 2016
The care and customer service is fantastic.
Jun 23, 2016
21st Century Dental is by far the best dental office I've ever visited. Everyone who works there is extremely courteous, helpful, and enthusiastic about delivering the best dental service they can.
Jun 18, 2016
Thank you Michelle and 21st Century team for taking such good care of me!
Jun 14, 2016
Appt went well, nice seeing a different tech (Dian) this time. She did a GREAT job!
Jun 14, 2016
Amazing team and always very efficient and make you feel at home!
Jun 8, 2016
I have been a patient at 21st Century Dental for over 20 years. They are awesome.
Jun 1, 2016
I love 21st century dental office, very nice & clean office, everyone is super nice & friendly & makes you feel so welcomed from the moment you walk in!!
May 27, 2016
I was referred to 21st Century Dental by a co-worker and it was the best dental experience I have ever had. It was more like being at a spa and everyone was very friendly too.
May 20, 2016
Michelle was very thorough and friendly. Made sure everything went A+. Great dental hygienist with a positive awesome attitude.
May 11, 2016
You guys are always trying to appease customer and I do appreciate that.
May 6, 2016
Great staff, timely response, comfortable space and always willing to accommodate!
Apr 28, 2016
I have nothing but Praise about my visit. (other than I have to see a endo about my crowned, root canaled tooth) I loved the warm blanket and massage and Lil was wonderful.
Apr 25, 2016
I just had my first visit with 21st Century Dental and was quite impressed. The staff was extremely friendly and competent! I think I've found my new dentist staff!
Apr 20, 2016
I had a great experience with the all the team and the work that Dr. Roy did in my tooth was the work of an artist and I highly recommend.
Apr 19, 2016
Helen is always very friendly & prodessional. I have been a patient for over 20 years & have always been pleased with the level of service I receive from Drs Smith, Roy, Bristow & staff.
Apr 13, 2016
Outstanding down home treatment! One would think I was a patient here for years.The staff is very professional, well mannered and just make you feel good.I will refer every one to this dental practice...Thank You !!!! William Skrovan
Apr 9, 2016
Very relaxing and extremely comfortable environment. Dr Roy and Michelle took excellent care and answered all questions offering all treatment options. Reception was incredibly helpful as I was running late due to traffic accident. The office still managed to get me in and done on time! Have found my new dental family.
Apr 7, 2016
Michelle was awesome. I had not had a cleaning in a while and she took all the time necessary to get me all shined up sparkly clean! The massage chair and Pina Coloda laughing gas combined with Classic Country music made for a very enjoyable morning ---- did I say I enjoyed the morning at the dentist??? Yep, Thanks!
Mar 30, 2016
All the employees are so friendly. Always so professional and go out of their way to please! Great experience.
Mar 24, 2016
From the greeting through the cleaning and any necessary care, entire team is professional and gracious. Best dentist anywhere!
Mar 17, 2016
Lil is incredible! She works with me to ensure my dental and overall health. I love it!
Mar 11, 2016
I have been coming to 21st Century Dental for about 25 years and have yet to be disappointed. Thanks, Bill
Mar 9, 2016
I am not happy with the way the treatment is going. It has distorted my mouth very much, has caused me unnecessary pain and discomfort. My denture needed minor work and now it looks horrible and it will take a while for it to get back to the way it was.
Feb 23, 2016
We found out after I got there that I actually have the wrong insurance. I have a DHMO plan, and 21st century is an out of network provider. They still finished my x-rays since they had already started them before we figured out the insurance problem. They even offered to e-mail my x-rays to the dentist that I do end up going to. I know that an exception was made for me and that it was an act of kindness on their part. Everyone there is SO friendly. They truly made me feel welcome and comfortable. I wish I had PPO insurance so that I could go to them. Maybe I'll get on it for next year! ;)
Feb 22, 2016
I love everyone in the staff! Very helpful, and knowledgeable. Very kind people. They pay attention to what you are saying and explain all details about what will be done, how and why. Couldnt be more pleased!
Feb 11, 2016
If there is a better hygienist than Michele, she must not be from this planet. Michele A+.
Feb 3, 2016
I never knew how much I missed going to 21st Century Dental until I was able to go back. It was the most relaxing dentail appointment I have ever had!
Jan 26, 2016
21st Century Dental is the best dentist office I have ever been to. The staff is so friendly and Cameron is the absolute greatest hygienist on the planet!!
Jan 21, 2016
This was my first visit to 21st Century and I have to say that everyone was polite, friendly and pleasant. Cameron was awesome and truly cared about making my experience a pleasant one. I'll be returning.
Jan 13, 2016
21st Century Dental is the greatest place to go for your dental needs. The people are great and friendly. Dr. Roy is so easy to speak to and genuinely concerned about you.
Dec 29, 2015
Love the total 21st Century Dental experience. Everyone is efficient, friendly and absolutely amazing!
Dec 29, 2015
Dr. Roy and his staff make going to the dentist fun! Cameron is a joy to be around and makes even cleaning an easy experience! The atmosphere of the office is always a lively, positive, atmosphere full of hard working people. This will be my dentist for life! I recommend 21st Century Dental to all of my family and friends.
Dec 29, 2015
I highly recommend 21st Century Dental to anyone that has a fear of the dentist! They took wonderful care of me and I will be back. I have horrible experiences in the past, but this time it was the best I could hope for. They made me very comfortable and the procedure was virtually pain free!
Nov 16, 2015
Outstanding staff, very relax atmosphere and very qualified Doctors.Treatment expenses are economical. Glad I came .
Nov 13, 2015
HIGHLY RECOMMEND! I have never been to a doctor's office where I have been treated in such a friendly and well respected manor. All of the receptionists shook my hand and introduced themselves and welcomed me to the office. This office has more complementary ammenities (including FREE LAUIGH GAS!) than any dentist I have ever been to, making the whole experience was very relaxing. My hygenist Michelle sets the stardard for all hygenist. She made me feel very comfortable and genuinely cared about my teeth and my office experience. It had been 6 years since I had been to the dentist because I have never been able to find a doctor who makes me feel as comfortable as Dr. Bristow. When she was in my room it was as if she had no other patients in the office. She was attentive to all my needs and ready to answer any questions or concerns I had about my teeth. This office is a bit of a hike for me, but I will never go to another dentist and will now start to actually go every 6 months!
Nov 6, 2015
Hey guys I generally don't normally write reviews for anything I generally just read reviews and go. I just want to let you guys know that this is hands down the best dentist office I have ever been to in my life. I hate going to the dentist and anywhere I go I have a very bad experience with a lot of things so when I talk to Christina this appt. she was just probably the best person ever talk to regarding my teeth regarding and everything that had to do with my appointment.I felt really comfortable and at ease even with Dr bristow.I will definitely be coming back to this place to get more dentist treatments done the atmosphere the hygienists the doctors everyone over there we're so awesome.I love this place. U guys are the best.
Nov 2, 2015
Everyone there treats us like family!
Oct 31, 2015
Everyone there has the same agenda. Pleasing their customer...24/7.
Oct 28, 2015
I highly recommend the facility and the people!
Oct 27, 2015
A great facility and great people. Everything was explained step by step and they did a wonderful job making sure I was comfortable during the process. I highly recommend!
Oct 27, 2015
Best dental office I've ever been to. They are gracious, skilled, and honest--absolutely perfect--I highly recommend 21st Century Dental to anyone!
Oct 8, 2015
Friendly staff and so welcoming. My kids get excited to go to the dentist now!!
Oct 8, 2015
I have never cheated in the 20th or the 21st Century since going to see Dr. Smith. I always, believe it or not enjoy seeing Dr. Smith and Dr. Roy (my neighbor) and the entire office staff. Tom Morris
Oct 1, 2015
Nice staff but they will bug the heck out of you when the appt has already been performed. All I wanted was a simple cleaning because of scheduling issues with my regular dentist. That shouldn't have taken 2 hrs but perhaps it would've been much quicker if they didn't have 4 different ppl come in trying to up sell on everything else besides dental work. I dont need a dentist to recommend a sleep study!! I made it abundantly clear I was not switching over to them, but that fell on deaf ears. Worst of all, I'm checking out she asks for pymnt of 98.10. I have PPO dental and my cleanings are free. Always! She proceeds to tell me she went a bit deeper with the cleaning. Totally confused....how can you "do" a procedure without asking for my consent? Now today they need insurance info. What the heck?
Sep 23, 2015
dr. roy was very informative and professional so was his hygensis michell really really good experience can't wait to get started on the dental solutions they explained to me. frank garza
Sep 16, 2015
This is by far the BEST dentist office I have ever been too; they are all so welcoming and genuinely enjoy what they do! As long as I am in the area, I will never change offices!!
Sep 15, 2015
I would recommend 21st Century to all my friends and family. Excellent service by all involved.
Sep 11, 2015
I have been in Texas for four years. The first time I had an appointment with another dentist they wanted to add almost $800 out of pocket and I have very good insurance. I decided I would not go to them again. I found 21st Century Dental and have been a patient since. I am very happy
Sep 9, 2015
I just love the atmosphere from the receptionists Lucy and Amanda, The fabulous Esther and Dr. Smith they are just awesome .
Sep 2, 2015
I love this office, I have anxiety problems and they were able to keep me calm during my extraction. Amazing team!
Aug 14, 2015
Dr.Roy & Lil are amazing. They will take extremely great care of you and your teeth. I am always very pleased with any work I have done here. Everyone is extremely pleasant and will make sure that you are comfortable as possible.
Aug 14, 2015
Lil was the best--Carl I am sure Madge had a great hygenist
Aug 12, 2015
Felicia is awesome. Jason is awesome. Dr Roy is awesome. Everyone is awesome. Everything is awesome.
Aug 11, 2015
This is the best place to come for dental care. The staff is always friendly and professional. The atmosphere is calming. They inform you of everything they are doing and how it will effect you. They rebuilt my teeth so that I have a great smile now.
Aug 7, 2015
Thank you Cameron for making me feel welcomed and at ease. Thank you doc for being so thorough. It's hard to find a great DDS when you move to a new state. I'm soo appreciative of Dr. Jones referring me to you all!!!
Jul 23, 2015
The staff and dentists are always so friendly and helpful.
Jul 15, 2015
I was very impressed with my first visit to 21st Century Dental. Everyone from the staff to the hygienist to the dentist herself were all friendly and knowledgeable!
Jul 7, 2015
I have been coming to 21stCenturyDental for 27 years and can't think of another dental practice in Texas that who's chair I would be sitting in! And I can promise you - for me, that says a whole lot!! There needs to be more that 5 Stars to give them. Dr. Kent Smith, Dr. Roy, Dr. White - the whole staff are the best that I have ever known in any medical office. Over the years, I have referred many friends to 21stCenturyDental and will continue to do so. They are best and I'm happy to put my name on this survey....Becky Collins
Jul 2, 2015
Besides the extraction, my experience was very nice, as it always is. One thing...with the pain resulting from the procedure, I thought maybe someone would have called me later in the day, just to check in on how I was doing, but other than that, everything went well. Thank you...
Jul 1, 2015
Excellent experience... Lil was fantastic!!
Jun 25, 2015
I am indeed very pleased with the level of service and care provided by Dr. Jeff Roy and the exceptionally fine staff assembled at 21st Century Dental. My initial visit, based on a referral from a colleague, was a dental emergency. It was resolved with such a degree of professional expertise that I knew before I left the office I had found a new dental home, not only for myself, but for my family as well. I am delighted to refer family and friends to Dr. Roy and to the exemplary staff assembled at 21st Century Dental.
Jun 23, 2015
Everyone is so nice and understanding. It feels like a spa/ home. They do not pressure you to get services that you do not need nor need. I wish I could take them home with me. I like that they are tech savvy as well as traditional. You have the option to use paper or utilize the iPad to do paperwork. Complimentary juice, water, soda, and snacks!!!! This place is heaven. Dr. Bristow fully explained multiple options as well the process of the procedure. She's hilarious as well as the assistant.
Jun 19, 2015
The entire team cares about you. They want to make sure that you have a great experience and they address all of your concerns. It is a comfortable environment and so glad to be a patient for teh last 12 years.
Jun 12, 2015
Cameron is amazing and I really enjoy my time with her. She is one of the best!
Jun 10, 2015
The place was great, everyone was friendly and easy to talk to. They did a great job and without any pain!
Jun 2, 2015
I recommend 21st Century Dental to anyone! They have the most amazing doctors and staff. I wouldn't go anywhere else.
May 28, 2015
The staff is so friendly, accommodating and prompt. Everyone is very professional.
May 27, 2015
I actually enjoyed a visit to the dentist for the first in my life👍👍👍
May 23, 2015
The best dental experience ever!!
May 22, 2015
21st Century is the best! I have access to a dental office where I would pay no co-pay or out-of-pocket expenses, but I would rather stick with Dr Roy and Christina and the team at 21st Century. They are outstanding in every way!
May 22, 2015
I went in with an emergency situation and Dr.Roy and the staff went out of their way to help me and accommodate me to fix my tooth. They showed great care and concern!! Our entire family has gone there for appx. 10 years and they are great.
May 19, 2015
I have never had a bad experience with this office! The staff is friendly and caring and that makes you at ease with your procedure! Just like a family these employees care!! Love Dr Roy
May 13, 2015
My teeth look great and I am PHOBIC of the dentist. They know how to cater to cowards.
May 11, 2015
The staff was extremely helpful and was ready to answer any and all questions. The dentist I saw was extremely intelligent and helped evaluate and solve the pain I had been in for weeks. Highly recommend looking into switching to them if you are in the area.
Mar 25, 2015
I've moved around quite a bit and have visited my fair share of dental offices. This is by far the best. I receive great treatment all around.... starting with the 6 month smile braces with Dr. Smith and now with regular cleanings by extremely professional and friendly hygienists. I highly recommend this office.
Mar 18, 2015
My experience was very good. As always the staff was very pleasant.
Mar 10, 2015
satisfied with treatment. Would Refer a friend
Feb 24, 2015
Laurie is the bomb diggity!!! I would dream of anyone else clean my teeth😆
Feb 7, 2015
I LOVE that I have the same hygienist every time I have an appointment. I feel like I'm visiting an old friend every time I come in to see Lil! And Dr. Roy has such a friendly, calm and patient demeanor. 21st Century Dental is the best!
Feb 4, 2015
Everyone in the office is always on their game and that is hard to do. My husband has a mouth appliance and sleeps without snoring. Thank you Dr. Roy and Dr. Smith and staff for a better night's sleep for us both! We love 21 Century Dental and have been patients for years. Lil, Christina, Laurie, Jason, Christy, Lisa, Bailey, Felicia are the best at what they do! We are always in incredible hands.
Jan 23, 2015
the wait for my appointment this time was not my usual experience.
Jan 21, 2015
From the front desk to the DDS, everybody carefully works to thoroughly explain what is happening
Jan 17, 2015
This place is great. I was extremely nervous and they took really good care of me. I was so comfortable that I didn't even need the laughing gas. I'm honestly looking forward to my next visit.
Jan 14, 2015
I had a great experience at 21st Century Dental. Lil was a great Hygienist. She was very thorough and professional but also very warm and personable. She made the entire experience very enjoyable. Dr. Roy was very friendly and professional as well. Overall it was a wonderful dental experience and I look forward to going back in 6 months for my next cleaning.
Nov 12, 2014
My experiences have always been great at 21st Century Dental. I have had a more than a few dentist and Dr. Roy is by far the best and most pleasant dentist I have had. I have even left to try another dentist and there was no comparison to 21st Century Dental. I will never stray from 21st Century Dental ever again.
Nov 12, 2014
Laurie did a fantabulous job with my cleaning and xrays. She easily found cavities on my xrays and talked to me about using a water pick. April took over from there to explain possible sleep difficulty solutions. I felt encouraged and full of hope after talking with April.
Oct 14, 2014
This was the best dental office I have ever been to in my life. They focused on my needs and priorities of the procedures I wanted done. They completely calmed my fears and anxiety of having dental work done and made sure that I was comfortable throughout the entire procedure. Every staff member was friendly and helpful including the front office staff, nurses, hygienist, and the dentist himself.
Oct 2, 2014
This was the best dental office I have ever been to in my life. They focused on my needs and priorities of the procedures I wanted done. They completely calmed my fears and anxiety of having dental work done and made sure that I was comfortable throughout the entire procedure. Every staff member was friendly and helpful including the front office staff, nurses, hygienist, and the dentist himself.
Oct 2, 2014
I LOVE EVERYONE THERE!!!!!!
Sep 24, 2014
Everyone in the office is kind, joyful, and attentive. Not only is my experience always awesome, they are wonderful with my 4 yr old!
Sep 5, 2014
Wonderful team!!! Consistently the best dental experience...
Sep 5, 2014
I'm one of those people who grabs the arm of the chair and I don't let go. They pay attention to my anxiety and do everything possible to make sure I am never in pain and make sure my trip to the dentist is as pleasant as they can make it.
Sep 4, 2014
It feels great that my entire family loved our visit! That's you for exceptional service.
Aug 27, 2014
This is the best dentist and office I have ever been to. The office is beautiful, offers coffee, tea, and cookies, and the staff is so nice. I look forward to going to the dentist!
Aug 16, 2014
This experience calmed my fears about being at the dentist. Everyone was kind, gentle, non-judge-mental and very encouraging. I recommend 21Centry Dental to everyone!
Aug 14, 2014
Everytime I visit, its a pleasure, the staff are great and my teeth never looked better - thanks
Aug 13, 2014
Dr. Roy was not able to attend me on my fist visit due an emergency with another patient. When I rescheduled my appointment I was told that the next available opening was in three weeks. I really need to get a filling on my tooth and am very worried. I thinking of switching with another dentist.
Aug 8, 2014
My boys were very pleased & excited about the service received!
Aug 8, 2014
If you have ever had issues with going to a dentist, please try 21st Century Dental. They are awesome! I have never liked going to the dentist but look forward to my next cleaning in February! Everyone was wonderful!!
Aug 8, 2014
I have been visiting doctor Smith for over 20 years and could not ask for a more fair and honest person.
Aug 6, 2014
The best dental experience I have ever had
Jul 31, 2014
Trust the end product will be a winner!
Jul 16, 2014
My first experience with your dental practice was outstanding. First class facilities and a first class staff. Keep up the good work.
Jul 3, 2014
Always a great patient experience. I refer many people to 21st Century Dental and Medical Spa for dental work. I've yet to try the Medical Spa but plan on doing so in the very near future.
Jul 3, 2014
Almost 70 years young and I've seen many dental chairs -- but never one as friendly and professional as this one.
Jul 3, 2014
Almost 70 years young and I've seen many dental chairs -- but never one as friendly and professional as this one.
Jul 3, 2014
First I called and tried to get a last minute appointment as my wife and I are on vacation and what didn't work out at the first attempt it did the next day. I appreciate the relentlessness to achieve my happiness. The situation was that I wanted an appointment this week and I didn't want any other hygentist than christy because she has always taken great care of me. I really like the way that she is professional and throws in small talk at only the right moments. I can't stand going to get dental cleaning or my haircut and somebody wants to talk my ear off. I know that I may be different than most when it comes to this but the exceptional cleaning I get mixed with relaxation is the reason that my wife and I travel 45 minutes to come to this office.
Jul 2, 2014
Everyone greets you with a smile and the atmosphere is relaxing.
Jul 2, 2014
I greatly appreciated the thoughtful and professional services and recommendations of Lil Ortega and Dr. Jeff Roy, for which I am most grateful.
Jun 27, 2014
First time patient. The staff were very warm welcoming, energetic, professional, and fantastic. I would definitely recommend this office to anyone.
Jun 24, 2014
An excellent experience, as is usual. Thank you.
Jun 22, 2014
Thank you to the amazing staff for always having a smile and encouraging word! I have only positive things to say about the entire team!
Jun 19, 2014
I have been coming here for many years. Would recommend Dr. Smith and his staff to all of my friends and family.
Jun 12, 2014
I am not a fan of going to the dentist, I haven't had the best experience in the past so I'm typically apprehensive when I go to the dentist. Since I started going to 21st Century Dental, I feel more comfortable, I still don't love it, but I'm not as apprehensive than I was before. Dr. Roy is the BEST!!
Jun 12, 2014
Always feel great after a visit at 21st Century Dental!
May 28, 2014
21st Century Dental was a referral and I could not have been more pleased with the customer service and professional experience!
May 28, 2014
Thank you for providing a great experience.
May 21, 2014
Thank you guys for being great on every count.
May 17, 2014
Everyone is awesome! Especially Lil!
May 16, 2014
Visit was excellent and pleasant.
May 10, 2014
I absolutely love coming here for my dental needs. Everyone is super nice & friendly & the office is clean, nice & welcoming!
May 9, 2014
LOVE this place! Christine, Dr Roy, & Felicia take very good care of me. Thank you!
May 9, 2014
Everyone at 21st Century Dental was wonderful and went out of their way to be helpful.
May 6, 2014
I have been coming here for 20 years and will continue going as long as I can.
May 1, 2014
Everything went beautifully and could not have been better!
Apr 21, 2014
Our dental tech was excellent but looks like He was our Dentist our Doctor seems no care we didn't even Know if the teeth our sons fixed right we seldom See the dentist all work was mostly done by Jason he was excellent! I really not reccomend to my friends.
Apr 18, 2014
Wonderfully friendly and organized staff as always.
Apr 9, 2014
It was one of the best dental experiences I've ever had. Friendly, informative, timely. I left feeling really good.
Apr 8, 2014
One of the best experiences I have had in a dental office
Apr 8, 2014
Dr Roy is terrific, the hygienist knew her stuff and made the cleaning process easy and the office staff is friendly and professional.
Apr 2, 2014
over all very satisfied and thank you highly appreciated.
Mar 31, 2014
by far the nicest dentist office I have been to from the staff to the facilities.
Mar 27, 2014
Everyone - from booking the appointment to checkout, was awesome. Lil couldn't have been better. THANK YOU ALL!
Mar 27, 2014
The greatest place in the 21st Century for my teeth
Mar 25, 2014
Although your milkshakes sound wonderful, I wish you would please find good treats for diabetics too.
Mar 25, 2014
You guys went above and beyond the call of duty. Thank you so much.
Mar 19, 2014
I've been going to this office for several years. The staff and dentists are incredible. I hate getting work done on my teeth, but they are great!
Mar 18, 2014
I don't know how you could make a broken tooth that led to an extraction an enjoyable experience, but they did everything possible on their part.
Mar 14, 2014
I've been going to 21st Century Dental for over 10 years and have referred family, co-workers and friends. The staff is amazing, extremely knowledgeable and friendly. My hygenist, Cameron, is like part of my family. Then there's Jill, Lisa and so many others. You will feel welcomed the minute you walk in the door.
Mar 13, 2014
Went for my six monthly clean and check up. Great service, efficient, friendly and professional.
Mar 12, 2014
Best experience no one can compare I love them
Mar 10, 2014
The place is super clean and the staff members are outstanding. ...
Mar 6, 2014
I wish more people practiced medicine or businesses in general like this.
Mar 6, 2014
I have been a customer of 21st Century before it was 21st Century and I hope to be a customer for a long time
Mar 2, 2014
Friendly and incredible environment for a dentist office. I will recommend to everyone!
Mar 2, 2014
Very friendly and courteous staff all around...
Feb 27, 2014
I know that I have done a healthy maintenance in my cleaning & checkup every 6 months.
Feb 25, 2014
The entire office is so friendly and immediately puts you at ease.
Feb 22, 2014
I can't say enough positive things about the staff at this office! They are the nicest group of people...from the receptionists to the hygienists to the dentists. Always a great experience.
Feb 20, 2014
This was my first dental procedure with you. I was impressed with your care and concern. It really was a pain-free experience. Many thanks, because I am a real coward when it comes to pain.
Feb 14, 2014
Your entire office is fantastic! Thank you, The Sederis's
Feb 13, 2014
The entire staff at 21st Century are always warm and professional. The reason I've been coming for nearly 14 years.
Feb 12, 2014
Everyone in your office was knowledgeable and very friendly. The dental hygienist who took care of me was kind, friendly and knew what she was doing. I was very pleased with the results and having neglected my teeth for so many years it was a real challenge I am sure.
Feb 5, 2014
All may questions were answered and lots of information was explained to mew which made it easier to make a decision on which treatment to take. I was very please with the care and professionalism in which the staff and doctor conducted my consultation. I am recommending this clinic to my family and I am bringing my three children for their dental care as well.
Jan 30, 2014
The patient service/support I received was exceptional!
Jan 28, 2014
Cheryl was wonderful! very pleased with all aspects.
Jan 28, 2014
nice with a touch of down to earth charm
Jan 23, 2014
I've been going to 21st Century Dental every six months for over 7 years and it's always been a wonderful experience.
Jan 17, 2014
I love 21st Century Dental. I never liked the dentist as a child or an adult but 21st Century continues to put me at ease every time I am there. Whether they are offering me a blanket, headphones, TV, music or my favorite a milkshake I always feel in good hands.
Jan 16, 2014
No words can express my amazing experience, with these very caring people, I have been very concern or fearful all my life (dental work) due to a childhood memory so going to the dentist was the last place on earth I would go so of course I avoided the dentist like a infirmity. Well to make a long story short, with this team of professional they quickly help my anxiety to be release your team should be proud! Got this 50 plus to relax you guys and gals was phenomenal! Unbelievable Work! You’ve outdone yourself! Thanks a million I will recommend you too anyone and everyone. Sherry Collins-Evans
Jan 16, 2014
Looking and feeling healthy, young and vibrant is important to me. Thank you for exceeding my expectations.
Dec 17, 2013
I've been a patient since 2008, when I had a bad experience with the Dentist I was seeing, and a friend recommended 21st Century. In the 5+ years I have had fillings, a root canal, a crown, cleanings and even gum surgery. I never get anxious about having to see the Dentist, everyone there puts you at ease and makes sure you are comfortable. I love that you can have nitrious with a cleaning, as it just helps you relax and takes the worries away. Due to the close proximity to my job, I always recommend 21st Century Dental to all my co-workers, but especially to those that have a fear of visiting the dentist. I hope that I never have to move out of the area/state, because I don't know that I could ever find a replacement Dentist. I would have to make treks back to DFW to visit Dr. Roy
Dec 13, 2013
I really enjoyed this experience at the dentist
Dec 6, 2013
Would definitely recommend your dental office.
Nov 13, 2013
REALLY LIKED LORI HYGENIST AND DR THOUGH.O WELL.
Oct 31, 2013
This dental office was the nicest, most professional office I have ever visited. It was deeming for the eyes but bright enough to see...not at all like the stark white at most offices. The staff was uniformed; yet stylish. I absolutely loved it!
Oct 31, 2013
This is my 2nd visit with 21st Century Dental and the Dr.s and Staff are professional, competent and very pleasant. It's like the Disney Land of Dental Experiences.
Oct 24, 2013
I don't now how they do it all . Must have a IT person too.
Oct 17, 2013
Been going there for years and still do even though we moved a little bit away.
Oct 11, 2013
I don't mind keeping my dental appointments because I typically seen very timely. I'm always bragging to my friends about my the great service.
Oct 9, 2013
most efficient operation 6 sigma for sure
Sep 27, 2013
It's truly hard to find a place that from the time you walk through the door you feel completely comfortable. I've always had bad anxiety when I comes to going to doing to the doctor. Even after having to have a filling fixed that wasn't up to par from a totally different place. Dr.Bristow actually listened to everything I had to say about my bad experience somewhere else and saw to it that I didn't experience and pain. Honestly I drive all the way from Mansfield to go to this doctor that's how amazing this place is!!
Sep 21, 2013
Modern facility with cutting edge technology. Staff friendly and helpful. Dr Smith very knowlegable and actually takes time to listen to what you have to say.
Sep 19, 2013
Skilled, knowledgable and accommodating...you should trust her turn key with all your medical aesthetic needs. She is one of the best around!
Sep 17, 2013
My expiersnce was a great one !! Thank you !!!
Sep 11, 2013
I felt comfortable and welcome. Everyone was nice, friendly, answered questions well, in addition to giving me all the information I didn't think to ask. Assistant Ashley, and Dr. Smith both reviewed the pros and cons of all options objectively and with my best care in mind.
Sep 4, 2013
The visit was not only informative, but enjoyable and that is a lot to say about a trip to the dentist.
Aug 20, 2013
Very friendly, clear explanations, data/impressions taking efficient.
Aug 13, 2013
There is no place that could possibly compare to 21st Century Dental!
Jul 31, 2013
21st Century Dental is great, because of the people like Lil!
Jul 31, 2013
Wish all medical offices were spa-like, like 21st! Beth rocks!
Jul 24, 2013
Staff and service above and beyond expectations.
Jul 17, 2013
Been going here for probably close to 20 years. I'd never go anywhere else.
Jul 17, 2013
We would not use any other dental office - Love Dr Roy and the team!
Jan 3, 2013
No better place for dental care. Dentist and hygienist provide the best service around.
Dec 24, 2012
I have always had great experiences with the staff at 21st Century Dental. After having past horrendous experiences with other dentists, Dr Roy & his team have proven to be knowledgeable,trustworthy, & very helpful! The BEST in dentistry by far!
Dec 22, 2012
My hygenist was excellent in terms of quality and thoroughness of the job she did. She was patient and professional in discussing the topic of 'frequency of x-rays'. Very personable, but also very task-focused on doing the job right.
Dec 19, 2012
These folks go above and beyond every single time.
Dec 13, 2012
Everybody was extremely nice and did a excellent job during my visit! I am getting my wisdom teeth pulled next week and 21st dental is doing it! Very good job! Keep up the good work!
Sep 12, 2012
I liked that I was greeted by my first name before I said who I was. I also liked that my xrays were started before my hygienist was ready. Very efficient.
Sep 11, 2012
I came to 21st Century Dental on a Groupon for Dysport and must admit I was sceptical about getting facial services at a dental office. I was pleasantly surprised of the quality of service recieved by their Aesthetic Nurse, Cheryl.
Sep 11, 2012
I always have a good experience at 21st Century Dental. I've been a patient for many years and always recommend it to friends and co-workers.
Sep 2, 2012
I have been going here for years. The office is immaculate, everyone is nice and professional, and do a great job.
Aug 31, 2012
Great and pleasant dentist experience. Everyone is so nice and professional.
Aug 31, 2012
This was my first visit to 21st Century Dental. Dr. Smith has a beautiful facility and very personable and caring staff. My experience was absolutely the best I have ever had at a dentist. I would highly recommend this practice to all my friends and family.
Aug 31, 2012
A smile says a thousand words and I owe ten thousand words to Dr Roy,Dental Assistant Jason, and the crew at 21st Century Dental. My dental experience with Dr Roy and his staff is the best dental experience I have ever had and that is no exaggeration. The staff makes you feel comfortable and are very friendly. (Even the customers are friendly) because of the caring environment. I am proud to be a part of the 21st Century Dental family. Thank you Dr Roy for giving me a smile that I have not had for a very long time. You are truely and angel on earth carrying out god's work!!!
Aug 30, 2012
what more do you want? I just gave everyone 5 stars.
Aug 30, 2012
I would highly recommend this office to anyone. The staff was very professional and friendly.
Aug 30, 2012
5 Stars! What else needs to be said, other than a huge "THANK YOU"! PS: Did not answer #6. Received no anesthesia...but would have been nice to have that milkshake anyway!!!
Aug 29, 2012
I felt very comfortable around the nurses. and the lady cleaned my teeth was very nice and would tell me everything she was doing.
Jul 23, 2012
Laurie is great. It is nice to have the same person at each appointment. I am always very comfortable there. The staff is always friendly. I trust the experience of Dr. Smith. I would hate to ever have to change dentists. I refer as many people as I can.
Jun 26, 2012
Everyone was great. No problems. Over with very quickly and no pain at all.
Jun 21, 2012
Connor and I both had a positive experience and no complaints. If we just didn't have to leave that sticky, gooey fluoride on our teeth for four hours, then I would say "PERFECT!" (JK)
Jun 20, 2012
As always I had a great visit.
Jun 20, 2012
Laurie did a great job as always
Jun 19, 2012
Love everything they do! You feel welcomed soon as you come in everybody is always smiling and that's what I love about it!
Jun 19, 2012
Doing a great job ... keep it up.
Jun 19, 2012
From family history, I've long known that I had sleep apnea. I would highly recommend anyone who has sleep issues to attend Dr. Smith's seminar. you will come away feeling you are on track to a sucessful resoultion.
Jun 19, 2012
Everyone was so friendly and helpful. It genuinely seemed like everyone was happy to be at work and ready to help patients and each other. My hygienist, I think Jason was his name, was funny and easy to talk to and made me very comfortable. Dr. Roy was super nice and explained everything to me clearly. I will definitely refer my famiy and friends!
Jun 18, 2012
I had called to see if my appt to seat a crown could be moved up as the temp was falling out and cracking. I was told I would be called on Monday to let me know if the crown came in. No call. When my husband was in on Tues. I had him ask, and it was there, but no one had ever called me. I was given the option of 10:30 or 11 yesterday and purposely took 11am. I was called to come in early which I did. I walked up to the counter said my name and 2 girls looked up and semi acknowledged me. After sitting for over 20 minutes I walked up and asked if the back knew I was there. Someone evidentally checked me in then someone checked me out. I was there over 2.5 hours and still left with a temp crown because the permanent wouldn't fit. 1) no call to tell me the crown was in 2) being forgotten in the waiting room 3) still left with a temp crown (fell out 3